Carl Nelson

28 de abr. de 2021

A bit overpriced but good service and friendly staff is the reason I return.

Jesse Doak

12 de ago. de 2020

This place has horrible customer service. I spoke with Ford Customer Service directly and had a report made and sent to the dealership. There were many things wrong with my experience. I spoke on the phone with a person in the service department about brining in my vehicle for a recall. This ford dealership never takes as long as they tell me. I was told I would get assigned a loaner. I made it clear I had to work. I get there and the person at the desk says there is no loaner available for this recall. Regardless, I was so disappointed in how this was handled. The customers are never right and I was made out to be like a liar. He proceeded to tell me it would only take 30 minutes to inspect it. I get there a opening (9am) I leave it and try to find a ride to work. I receive a call at 3pm that my vehicles done. I get there and NOTHING was done to my car. I did Ford pre-Inspection it said both rear latches needed replaced. Both of the rear itches open while driving. This is a very serious matter that they did not replace a recall. I am very very unsatisfied and frustrated.

Jared Wright

14 de mar. de 2020

Country roads ford is a great place to shop for a vehicle or have your vehicle serviced. They are the most friendly dealership I have had dealings with. Both sales and service are very friendly and knowledgeable.

Josh Hornbeck

22 de sep. de 2020

Very ridiculous I will never buy or take a vehicle to this dealership to have it worked on, and I will be sure to let everyone know my experience. Very unsatisfied!!

J mrnv

3 de mar. de 2020

The best word I can use to describe this place is "SUSPICIOUS". I need brakes but there is confusion in which end of the vehicle they go on. Parts don't match my vehicle or the price I was quoted and it was a ford catalog error. Like how many of those are in ford's catalog. Seems like a lot of smoke and mirrors, since I heard twice in 2 days I don't typically work this position. My family has been in car business all their lives in one way or another and have been driving fords for at least 50 years. As a small business owner myself it is TOO B AD, you can't take a car in for service without feeling like you are getting screwed or screwed WITH !!!! I think I will go elsewhere next time !!!!!!!!!!!!