Used Cars for Sale at Countryside Mitsubishi in La Grange, IL

Christine Budz

Dec 14, 2020

This review is for the SERVICE DEPT. I enjoyed coming to the service dept when this was Continental Mitsubishi of Countryside and I am glad to say that the service seems just as good now that this is Countryside Mitsubishi. It was easy to make my appointment to take care of long overdue recalls. Jack said that the vehicle only needed one and it would take about 45 minutes. The work was done in a reasonable amount of time. Jack gave me the Service Summary. A scanned copy was emailed to me along with a "thank you" email - - nice touch, Countryside Mitsubishi! Unfortunately, we noticed the air bag light after we were already on our way. I called Jack when I got home. He was very nice, said he did not notice it when the car was washed and that I could bring the car back at my convenience. The next day, I was really impressed when Jasmin called to check with me about it. She was very nice also, seemed sincerely concerned and said to bring the car back at my convenience. Overall, I was happy with Countryside Mitsubishi. Although it is inconvenient to have to return, Jack and Jasmin were so nice that I feel comfortable giving 5 stars for now.

Dyna Marie Summerfield Romero

Aug 8, 2021

Newly renovated modern style with the same great customer service at this dealership. It always feel comfortable to come to this place. Thank you. ———— (old review/ Great service. Staff are friendly. I appreciate the complementary snacks, coffee and water. It’s also good that they’re keeping up with technology notifications wise and service updates. Thank you for making us feel comfortable and at ease knowing we can trust your company to do the work right and timely.)

Dom Nicosia

Nov 7, 2020

Countryside Mitsubishi's service department used to be top notch when it came to customer service, prices, and quality of work. The only place I would have ever taken my Mirage G4 to no matter the circumstances! They were always 100% reliable and they always gave me more information on the vehicle's overall status during every visit. Now it seems as though they have switched ownership or management and my last visit was horrible due to wait on the vehicle and overall communication about what was going on. They used to be a 5/5 stars but they have changed a lot recently.

Katie Rubinas

Nov 28, 2021

My service advisor was consistently kind and courteous. However for my 3 hours in shop, my car drove no better, none of the issues I was having were covered by my warranty, and the prices quoted to me for very standard parts and services were outrageous. I asked why new windshield wiper blades were 36, he explained that they're made specifically for Mitsubishi windshields. I asked why a transmission flush was 260, he told me it was a Mitsubishi specific blend that was much better for my car. Frankly, it defeats the purpose of buying a practical, inexpensive car if the maintenance it needs to run correctly can only be bought at a 200% mark up. I will never be buying a Mitsubishi again.

P Parker

Oct 28, 2020

I had a great experience purchasing my car at Countryside Mitsubishi. I was helped by Joe Garner and he was so helpful with explaining things to me. He was patient and listened to what I wanted. The entire team made the experience so pleasant, I would buy a car here again and recommend it to anyone!