Used Cars for Sale at Crown Hyundai in Saint Petersburg, FL
839 miles away from you!
Crown Hyundai of Saint Petersburg offers you the opportunity to find used cars by Crown Hyundai. Crown Hyundai is a trusted dealership serving clients throughout Saint Petersburg, in search of certified used cars. Also, Crown Hyundai is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Crown Hyundai to get the affordable car that is right for you.
Location: 5301 34th St N, Saint Petersburg, FL 33714
Phone: (888) 727-9161
Working time: 09:00 - 20:30
Contact Dealer
Showing 24 of 43 listings
No matches found.
Save your search and we will notify you when we have cars that match your search criteria.
We expanded your search distance and we're unable to find cars that match.
Try adjusting your filters, or start a new search.
Crown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsCrown Hyundai
Authorized EpicVIN dealer
33714, Saint Petersburg FL
Check DetailsWhat’s more, Crown Hyundai of Saint Petersburg has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Crown Hyundai. Check out the listings today to find the right car for yourself. Crown Hyundai is definitely the best place to buy used cars online.
Mike Hobbie
Sep 10, 2021
Jennifer Irvin was our sales associate and we couldn't have had a better one. Our experience was professional in every respect. She answered every question we had directly and treated us with the utmost respect. If it weren't for my forgetfulness and my bank's lack of clarity on my financing, I would have had a flawless and actually enjoyable experience as she was quite encouraging that things would work out. We got a great car at a great price, and though it was not their own make she knew as much about the function of the car as if it were. I highly recommend Jenifer and Crown Hyundai to help guide anyone through the car purchasing process..
Angela Barragan
Aug 22, 2021
Walked in looking for a vehicle we saw online only to find out it had sold the day before. Rather disappointed Devon Thompson our sales rep luckily had just got the same type of car on trade the day before. It was a little newer a lot fancier and was in perfect condition. He was with us step by step and his business manager Kyle worked out our deal to match what we discussed with Devon after hitting a few bumps. Kyle did awesome to work through the issue and got us what we needed. Kyle and Devon made our purchase simple for us. We are thankful we walked in and ended up with Devon. He had two other appointments already set and took us on anyway. Thank y’all for the help today!
Lauren Palmer
Aug 30, 2021
Great atmosphere with helpful/ informative salesmen that don't pressure you into a purchase immediately. Visited here to test drive a used Tucson and look at the new Tucson, Christian was a huge help. By far the most friendly and laid back salesman we had worked with after visiting a few other dealerships. I really appreciated the fair and straightforward pricing, as their website shows the total cost breakdown of the vehicles they have in stock, sparing you from the back and forth price negotiation.
Jane Hobby
Sep 21, 2020
This experience was my first buying a car and Crown Hyundai made it absolutely amazing from start to finish. Justin Hoffman was very patient and knowledgeable. Justin truly made my first time buying a new car such a positive and memorable experience. The honesty, quality, and respect up front was refreshing and sealed the deal for me. I didn’t feel pressured or rushed in any way. I would recommend Crown Hyundai and Justin. I will definitely be back in the future to see them both!
Crosstrack6
Sep 30, 2020
I just bought a 2021 Tuscon and I am overall very happy with this dealership, but what made my experience the best was my amazing salesman Deshawn and I highly recommend him. Extremely professional, friendly, genuine, honest and knowledgeable. He took the stress out of helping me purchase my new SUV. He took his time explaining all the features on my new car and even extended his services beyond and after this deal was sealed. We even went over the best finance options for me. He never once tried to pressure me into anything I did not want and always had my best interest. . I am recommending him to everyone I know and looking forward to doing business with him again. A true asset to this dealership and this young man will go very far in life!
dolloff1
Nov 30, 2016
I made several trips to Crown Hyundai trying to decide what type of vehicle to purchase for my daughter. My salesman Carlos Lima even brought a car over from another Crown dealership for us to test drive. I never felt any pressure to purchase and eventually did make a purchase at Crown Hyundai.
Frankied
Nov 30, 2016
Brought my car to Crown Hyundai, without an appointment. Ryan Murray took great care of me. It ended up being a nail in my tire. It was lunch time and I was told it could take about 2 1/2 hours to repair. Ryan was incredible, he got the car in, and I was set to go in less than an hour. Ryan Murray was great and he is a pleasure to deal with. I will continue to have all of my service done at Crown Hyundai. They are a pleasure to deal with.
jahwk_tb
Nov 30, 2016
Sanja did job getting us into our new Hyundai Sante Fe. Overall it was the best car buying experience that I have had to date
halcollins
Nov 29, 2016
I purchased my Mercedes E-350 from Crown, which I still own, and that is why I returned to Crown, on leasing my next car. The sales managers were fair in their prices.
Limited-D.P.
Nov 29, 2016
Without a doubt Lance Dokes was an excellent sales person I had visited the dealership several times and several phone calls and he was always able to meet my needs! If I was to buy another Hyundai I definitely would make sure that I seek him out as my salesperson!
Peter L
Nov 29, 2016
Ryan Murray and the mechanics in the back always give great service. Although I get free oil changes with another dealer that I bought the car from, I actually prefer to bring it here. They're really friendly, nice waiting area with coffee and water and free Wi-Fi.
comebyeranch
Nov 25, 2016
Very knowlegable sales team. Test drove three models. Some confusion on the pricing was resolved without rancor. Shuttling to and from manager was kept to a minimum.
david1
Nov 25, 2016
Although my 2014 Equus came off lease on Sept 12, Crown worked with me to extend the lease until I could see and drive a Genesis G90 before I made the decision to lease the new model. After many delivery delays they finally promised me the first one would be delivered to their dealership the week of Nov 12. Meanwhile I had been able to see and drive one at another dealership in New Port Richey. Satisfied that it was the car I wanted we began making preparations to turn in my Equus and take delivery on the G90. Fortunately, the one being delivered to Crown was the exact model and color we desired. On Thursday Nov 10 I went to the dealer to discuss the terms of the lease. Since I was satisfied with the deal I turned in my Equus and drove a loaner G80 home expecting to keep it several days until our car arrived and was ready for delivery. Shortly after returning home I received a call that our car was in and I could pick it up the next day, which we did. All in all, a very pleasant experience. Many thanks to Crown Hyundai for their great support.
Tory1713
Nov 24, 2016
Made purchasing a car a stress free, wonderful experience. Would highly recommend to anyone purchasing a vehicle in the future. Friendly and professional. Great experience
spippinaem
Nov 24, 2016
Great service and great employees Thank you Carlos Lima, Brian Casey and Danny Lai for exceptional service helping me buy my second car from Crown.
Patty C
Nov 23, 2016
I purchased a 2013 Hyundai Sonata from a private party in July, and have been enjoying it up until yesterday, 11/22/16. I went to downtown St Pete for work and when I came out to my car at noontime, it would not start. I was able to get my car towed to Crown Hyundai by Hyundai towing service and have a new starter put on all by 5pm the same day at zero charge to me. Everyone at the dealership from the operator, (who spent 30 minutes helping me get a live service dept. person on the line vs. leaving a voice mail), to the Service department manager (Chris) to the service dept. advisor, (Cliff Stoufer) to the service mechanic ,(Drew) were awesome. I left St. Pete. this am at 6:45 to drive to Charleston, SC, for Thanksgiving and I am very happy to report that I am typing this from my final destination. Thank you, thank you, thank you!! and Happy Thanksgiving!
James Skarda
Nov 22, 2016
Met with Sales Rep. Czar Vizcarra after several preliminary phone conversations to pre-qualify the purchase options before making the trip to the dealership. Negotiations at the dealer were in line with what was previously discussed. Couldn't be more pleased.
Larry
Nov 22, 2016
Tomm Burkart did an excellent job handling an engine issue that couldn't be duplicated, but did generate a code. Feel like they'll take care of me if this comes back down the road.
butchkirchner
Nov 22, 2016
The entire sales process was very professional. Bill was easy to deal with and very knowledgeable about the sales process, knew the the product, answered all my questions, and was very personable. I would recommend and work with him in the future if he had the correct car I wanted.
parsonsb75
Nov 22, 2016
It was a very pleasant experience. I didn't feel pressured. I would recommend this dealership to anyone. It was a positive dealership for anyone wanting o buy a car from Hyundai.
jdmharv
Nov 22, 2016
We were very fortunate to have Mr. Bednar as our salesman. He was so helpful. He answered all of our questions. He helped us connect our iPhones with Bluetooth. He explained the navigation system which we love. It's the best navigation system we have ever used.
jkleinman212
Nov 21, 2016
Please see prior page for my comments regarding my experience. Tony Cheung was excellent, and his manager Charlie Mohr was very nice. The rest of the experience, not so great.
carolyn.albrecht
Nov 20, 2016
I had am amazing experience. I walked in not knowing exactly what I wanted and Sanja helped me walk out with a car that I love and can afford.
Pumkin
Nov 19, 2016
Ryan Gibb was great! He treated us like family and I will send family and friends. Got us a better deal then new port richie
scotlassie1963
Nov 18, 2016
I have bought many cars and this was hands down the best experience I have ever had at a dealership everyone was very respectful. My salesman was Bruce Brown he was patient and explained everything to my satisfaction, it was my pleasure doing business with you. Sincerely Marie Hanna.
Kirk&Melissa
Nov 18, 2016
Brian Casey is TOPS!! Great to do business with. Always a smile and very knowledgeable.
Nick Pagano
Nov 18, 2016
Cliff Stouffer is the man to whom I entrust the care and safety of my two Hyundai vehicles. Honest, reliable truly concerned for me as a long-time customer. Trust Cliff at Crown. I do.
Stu Pippin
Nov 18, 2016
With great pleasure I write this review for Carlos Lima, who has now sold me my second car in 3 years. After buying my Sonata from Carlos and having a good experience I made sure to get him again when looking for my next car. I was again happy having another good experience with Carlos as he took great patience and time putting me in the right car and giving me a great deal. If your looking for a hassle free and educated buying experience find Carlos, you won't be disappointed!
Avis Eineder
Nov 18, 2016
Holly and Leslie were awesome in all aspects of the purchase of my vehicle. Everything from the prior communication, test drives and comparison of several vehicles, and paperwork completion. Scheduling diamond coating as well as application of door guards and pin striping. Follow-up questions and finding answers to questions she did not originally know. Awesome experience.
Cindy in St Pete
Nov 18, 2016
I have used the Crown Hyundai Service Center several times for service over the years. They are always very quick and courteous. I love the way my car is returned to me completely clean. Brian Casey has been my service advisor several times and is always very helpful. I worked with Joanne Gecevich today and found her very friendly as well. I had occasion to speak with Chris Sanborn, the Service Manager today about a recurring issue with the car, and he went out of his way to offer assistance and resolution. I feel this is an honest business that performs just the necessary work and I always feel good about taking my car there.
NLH
Nov 17, 2016
Very good car buying experience. Salesman, Warren Bennett was extremely easy to work with, guided me through the whole process without making me feel pressured. Made the financial process easy and introduced me to the service department.
broadhollow
Nov 17, 2016
It was a very good experience. Very pleased with the overall day. The salesperson was very professional. He offered us water or coffee and was very helpful showing us several cars we were interested in.
Russ Dumont
Nov 17, 2016
Steve Bednar is an employee that a lot of salespersons could use for an example on how to deal with customers. He is very courteous, professional, and makes doing business with him a pleasure
nhunter101
Nov 16, 2016
Buying a car is usually a hassle but this was a very pleasant car buying experience.Everyone, especially the salesperson, Warren treated me with respect and took time to answer questions.
Billand Rose
Nov 16, 2016
Many of us buy cars and we expect the same OLD THING - I got to bring over my manager, etc. We experienced a great change with Ryan Gibb and Crown in St. Pete. We bought the Car - had a great time and everything was done perfectly. Can you guess - we are extremely excited and happy. Thanks you, Ryan Gibb and Crown.
Stu & Terry Pippin
Nov 16, 2016
Thank You Carlos Lima and Brian Casey for putting me into my 2nd Hyundai with no pressure and taking the time to put me in the right car for the right price and actually enjoying the experience and time spent with both of you guys, I would recommend Crown Hyundai to anyone looking for a car with no hassles involved when making a purchase! Keep up the good work, I'll be back!!!
Virginia/Sonata
Nov 16, 2016
This is the second car I purchased with IMAD YAZBACK. He is the very first salesman I ever met that did not pressure you when talking about his cars. He is very professional and soft spoken, and a man of his words. I would send friends and family to him for a new vehicle.
Mrs. Morales
Nov 15, 2016
Cliff Stoufer helped get me all set up and checked in for the oil change appointment. I always have a pleasant experience there, the people are nice and the bonus car wash after the car being serviced is a plus :-)
Ron clayton st Petersburg
Nov 15, 2016
Great service and people xxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxx
Dcx2000
Nov 15, 2016
I recently had routine service done on my car and had limited time to get it done. Service professionals at Crown Hyundai were great. Tom Burkart and the other team members Jarrett Ziemak and Ryan Murray addressed my issues timely and professionally. They were detailed and customer oriented that made a difference. Thank you for your help and service.
rtremmel
Nov 14, 2016
I have bought two Elantras from Crown Hyundai. This dealership has excellent sales and service. I am never disappointed. Kudos to Tomm Burkart, Jarett Ziemak, Ryan Murray and Team!
Richard Layton
Nov 13, 2016
I brought in my 2011 Genesis for a clicking/knocking noise that was happening after starting the car when it was cold. I was called by the service adviser, Clifford Stoufer, and was told that there was nothing wrong with the car. An induction service was needed to fix the issue which is not covered by the warranty and the service would cost around $237 + Tax. The price seemed high for the service, but I wanted to be sure it was done right. When I got the car back it was still making the noise. I was concerned about this so I spoke with the service manager and he told me some of the treatment that was put in the gas would need to work its way through the system. I waited another 2 days and the noise is now gone. I love my Genesis and I will continue to trust Crown Hyundai to service it.
Etoft
Nov 13, 2016
They sell cars that are previouslyh wrecked-do not sign until you have a clean Car fax or Car chek report in your hand and it matched the V I N
Susan S.
Nov 13, 2016
Jarett provides excellent customer service consistently. He is nothing but professional and courteous. He is easy to talk to and never rushes the customer. He is a credit to the service dept. and also show Chris Sanborn hires quality staff.
Virginia/Sonata
Nov 13, 2016
I have been dealing with JARRETT ZIEMAK for a few years now and I am always greeted with a smile and a 'how are you today'. He is a very professional young man and takes his time and will answer any questions you may have. This dealership is very lucky to have him on their team!
Adam
Nov 13, 2016
In, out, and honest. Great car, great value, great price, and even better salesperson. Highly recommended Imad Yazback to anyone considering a new Hyundai or pre-owned vehicle. 5 stars!
Richard E Tolliver
Nov 12, 2016
Just bought our second Elantra from Crown. Mario Pozzi was super to work with. He was very patient and made sure we had a good buying experience. Got a good deal and very happy with the refinements in the 2017 Elantra over our 2012 Elantra Limited, which is already a really great car.
AJEINEDER
Nov 11, 2016
I would truly recommend Holly for purchasing a new car from Crown Hyundai. Her pleasant disposition, her knowledge and sense of service is unbeatable. If there was any question that she was unsure of, (and I ask many in depth questions) she would go and find the answer. She was very versed in the models of Tuscan's and Santa Fe's. She was patient with my wanting to test drive various models for comparison. You cannot do better than Holly.
daford1
Nov 11, 2016
Justin in sales and Cliff in service are great to work with, and I highly recommend them! This was our first experience with Justin, but we've worked with Cliff for a long time. Both are professional, courteous, prompt, and a pleasure to work with to accomplish the task at hand.
djt106
Nov 11, 2016
We called crown Hyundai on the phone he told us that crown had the car I was looking for, he told me there were three in colors red, black,and white. We were driving from Bradenton where we were not successful. He met us and was willing to show and sell me the car I was looking for. I was very grateful to him and think he is a nice young man.
gghiggi
Nov 10, 2016
Great Car. Accommodating salesperson. Helpful finance person. Comfortable surroundings. Love SUV. Hyundai is always my choice of car purchase. Probably will keep this auto forever. Thank you John Young.
gizellab
Nov 10, 2016
Very pleased with car and expect to have many enjoyable driving miles. Had the windows tinted Monday of this week. Glad the interior is a light grey as so many vehicles are black.
StPete Ash
Nov 10, 2016
Tomm and Cliff have always done a great job taking care of me! The waiting area is clean and all of the staff are friendly! I also love that they always wash my car!
angelaneale
Nov 10, 2016
The leasing of my Genesis G80 only took three hours including my test drive and when I drove off the lot. It was awesome! I love that they didn't play the changing of numbers games with me more than a couple of times. I understand that they are trying to make money on their sales so a couple of go arounds makes sense to me. In the end, I drove off the lot with a fabulous car at a really great price. Bruce was an excellent salesman!
bayfrontboy8
Nov 10, 2016
Crown Hyundai is the only place I would go or recommend to any of my friends or family, it was a very enjoyable experience. Also Lisa Guttery is a great sales person, she sold me my first car at Crown!
MMorales31
Nov 10, 2016
Would highly recommend this dealership. Everyone from the sales guy to the people at the desk to finance and service was amazing. Love it here.
mvanarsd
Nov 10, 2016
My Santa Fe Sport is the nicest SUV Ive ever owned! It is roomy, has luxuries features, is quiet, and has excellent handling ability.
tdvillemaire
Nov 10, 2016
We were very pleased with our 2017 Sante Fe purchase. Czar was excellent to deal with. Will definitely return when its time to trade in a few years.
Dennis
Nov 9, 2016
it was a very good experience and thank you very much Lance was a very polite and good salesman
Russell Dumont
Nov 8, 2016
Dealt with Steve Bednar om buying my new Genesis G80 and it was very pleasant experience. Steve is a very knowledge salesman and there is no pressure at all. I would recommend anyone buying a car to deal with Steve.
natekmet
Nov 8, 2016
Excellent service overall. Ryan did a fantastic job and Danny was great to work with as well. My wife and I are very happy with our 2 cars
schellbarb
Nov 8, 2016
The dealership is very accommodating. The staff is very knowledgeable and helpful. I bought my previous Santa Fe there and enjoyed the car. That is why I bought a 2017 Santa Fe Sport.
James94777
Nov 7, 2016
I've been to Crown for service on my Santa Fe four times now, and this time with Ryan Murray as my service advisor, things went a lot better. Ryan apologized to me for a mixup that happened on my previous visit for service, and assured me that I would be taken care of properly, and my vehicle as well. Both of these are true in this case, and I will be requesting that Ryan handle my service when I go in next time.
Joyce White
Nov 7, 2016
This was my first experience with Crown Hyundai. Bruce Brown was courteous, helpful, and informative. Purchasing process went smoothly as all details were handled by Bruce. Car was delivered and ready to go in three days. Bruce walked me through many of the features and set up my emergency system and bluetooth. I really had no intention of purchasing a Genesis when I walked in. I was just looking at my options. After test-driving the car, I looked no further. The car drives like a dream, and I love it so far. I am looking forward to having the same reputable and friendly service in my dealings with other departments in the Crown establishment. Thank you, Bruce.
James47797
Nov 7, 2016
I'm writing this review of Crown Hyundai service in St. Petersburg to give due credit to Ryan Murphy and his team which includes Tom Burkart and Jared Ziemak. As a matter fact I was actually pleased to see Ryan's name on my appointment form when I made my service appointment this time. Although I have never had any experience with Ryan before, my previous visit to crown for service and the advisor I had was not a very good one. I had been told by that advisor that I needed two different types of service that it turned out I did not need, because they had already been done at the dealership where I bought my Santa Fe. I allowed him to perform one of the services which was a change of cabin filters, (I found out that really wasn't necessary either because that service had also been done), but I'm not too upset about that. But the other service was a fuel injection cleaning that cost $139 or $159, and it actually was not needed on my car because it had been done.I was offered an apology by Ryan when I arrived for my appt., for the problems from the last service appt. and there was also a valve stem cap missing form the previous service appt. also. Ryan and his team did a great job with my car this time, and I've rated Crown 4 stars this time, due to Ryan's professionalism, which will become 5 stars with continued excellence. If i could just rate Ryan and his team separately, I would rate them 5 stars now.
jwrod2001
Nov 6, 2016
My wife and I experienced a trouble free car buying purchase. The staff was friendly, prices were reasonable, and our Elantra with the Popular Equipment and Tech package was better than expected.
CONNSDAD
Nov 5, 2016
Mark Bowen was a complete pleasure to work with and is an absolute asset to Crown Hyundai. He is a true professional to work with.
Sara Sostre
Nov 5, 2016
Floyd Martinez ,very profesional and helpful explaind everthing. He listened to what I wanted. I got the exact car wanted a specific color and model. He vas patient with my car buying experiences as positive experiencen. Thank Crown Hyundai for such a wondelful experiences.
moodybluesman
Nov 5, 2016
Wonderful purchasing experience and warm and friendly staff. Felt respected and comfortable throughout the process. Will be back for all my auto needs. Promised that great service dies not end with CSR delivery. Warren spent close to an hour teaching me important tech items.
Pv727
Nov 5, 2016
I want to say these three employees made everything ten times better , they are truly helpful, and assisting others. They are amazing and really respectful.
tdimick1
Nov 5, 2016
This is my third Hyundai I have purchased from Crown Hyundai. I am very happy with the staff, Justin worked with finding the Elantra that I liked with a great rebate. I am a 2nd repeat customer with Justin Hoffman. This is three times I have purchased Hyundais with Crown Hyundai of St. Petersburg. All the staff is most helpful over the years!
tgermond
Nov 5, 2016
I was pleased with the experience at Crown. I felt I was treated fairly and left confident in the deal that i made. I won't hesitate to return to the dealership.
harrycslo61
Nov 4, 2016
I would like to commend Ryan Gibb Sales Associate /Consultant and Damian Lambert Financial Services Manager as Excellent Members of the Crown/Genesis Team and the reason I chose Crown and Genesis for my automobile !!
kittycatchaos
Nov 4, 2016
Ryan Gibb was very professional went over everything with me regarding the car. He made sure I felt comfortable with m New yet before I left the dealership.
torie.h2011
Nov 4, 2016
Ryan Gibb is an amazing salesman. He answered all of our questions and was extremely helpful in getting us the best deal possible. Ryan gave us plenty of time and space to make decisions and walked us through everything. We had been searching for a while and I'm so glad Ryan was able to help us close the deal. We love our new Hyundai Elantra and would highly recommend working with Ryan Gibb.
AngelaN
Nov 3, 2016
I just purchased my G80 from Crown Hyundai. My salesman was Bruce Brown and I couldn't be happier with him, the dealership, or my new car. They honored the sales price that I was quoted just a few days ago when I took my first test drive and I was out of there driving my new car after just three hours. It was so nice not to be jerked around by the dealership changing the numbers on me, which has happened at past dealerships. I definitely recommend this dealership!
Clifford Stoufer
Nov 3, 2016
as always...I am very satisfied with the service I received at Crown Hyundai.Thank you!
Patricia
Nov 3, 2016
Tomm Burkart was extremely courteous and helpful.my car was serviced in a timely manner.
Patricia Zaback
Nov 3, 2016
Bruce was absolutely the most professional sales person we have ever met. And believe me at our ages we have met many. He was low key, helpful and just a delight to work with. I have already recommend him to many of our friends. You are fortunate to have him on your team.
Patti O
Nov 3, 2016
Jarrett Zirmak was very professional and helpful. He explained everything that was being done and suggested what needed to be done. I enjoyei was impressed with the professional service I received!
amandadevlin417
Nov 3, 2016
Couldn't have asked for a better transaction. Steven was great and listened to everything I needed in a car. I had planned to look around but this was the first and only place I went to.
hyundai
Nov 3, 2016
Called Tomm Burkart for an appointment to check a rattle/vibration in the rear of my Tucson. As always, the best part of my visit to Crown Hyundai is their service department. Tomm was able to find my problem, arrange for transportation back to my place of business and had Jerry pick me up when the work was completed. By the way, Jerry an excellent personality and true asset to Crown Hyundai. Tomm and the service area are true professionals. I've bought 3 Hyundai from Crown. It's a shame their sales department isn't as professional as its service department. I never got a call after my purchases from the sales person or the sales manager asking if I was happy with my purchase or if any problems. Seems "selling the car" the only thing important to them. I get phone calls in the evening from Crown wanting me to trade in either of my cars for a new one, that's as close as I get to sales contact.We'll leave it at that. Service Department especially Tomm Burkhart (Excellent)....Sales Department (Never again)....
Chris Thatcher from Canada
Nov 2, 2016
Cliff Stauffer and particularly Service Manager Chris were both very helpful and went to great lengths to solve an issue that I had and concerns that I had.Great experience.
Mary V
Nov 2, 2016
I recently purchased a Hyundai Santa Fe Sport from Crown Hyundai. My salesman was Bruce Brown. I have never had such a positive car purchase ever. Bruce took the time to answer my questions and handled the paperwork seamlessly. Crowns new car purchase procedures were a simple process. The personnel at Crown Hyundai were very nice, friendly, and made you feel right at home.Bruce took the time to make sure I understood the features on the SUV. He did not rush through it, even though it took a good amount of time.I highly recommend Bruce Brown and Crown Hyundai for your next car purchase.
Nathan
Nov 2, 2016
Ryan Gibb was fantastic in every sense of the word. He was patient with us and made our car buying and lease trading experiences as painless as possible. He fought to get us a great price and allowed us to get the cars and deals we wanted. I've had plenty of bad car buying experiences and Ryan made me feel comfortable going to a dealership again.
r.correia
Nov 2, 2016
clifford stouffer kept me informed all the time about the service being performedhis manners were appreciated
Lynn Kleer
Oct 31, 2016
Excellent service every time I visit the dealership for service.
dgardner
Oct 31, 2016
My daughter and I went to Crown Hyundai and worked with salesman Mario Pozzi. We had an excellent experience with the lease of a new Elantra! Mario was fun and had all the paperwork finished in record time. We started the process at 9:30am and were out the door by noon! That is the fastest that I have ever had when making a deal for a new car!Mario is top notch!
Gisele Ceron
Oct 30, 2016
As always Crown Hyundai - St Petersburg, FL has exceptional service!!
Christina tobey
Oct 29, 2016
I want to thank Jarett Ziemak, i had some problems with my santa fe and he was so nice and prompt to help me when i had never been to crown hyundai before he researched my warranty and got me taken care of so quickly and very simply.. thank you for your great service i really appreciate the help.
KC
Oct 29, 2016
Holly was fantastic. Very helpful but not in the way. She contacted me to see how things were going during the process and after I bought the car. I am loving it
obbema
Oct 29, 2016
We traveled from Sarasota to St. Pete to visit Crown Hyundai after visiting several local dealerships. The service and expertise of this dealership is above the rest. It was a very relaxed atmosphere compared to most dealerships. Our salesman, Lance Dokes, is extremely friendly, but more importantly wanted to help us get what suited our needs rather than try to up-sell us. When it came time to meet the manager, (John) which is the part I most dread when buying a car, there was none of the usual pressure that you feel while making your decision. We were given a decent amount for our trade-in, and there were no hidden costs that showed up on the final paperwork. The finance part of the deal was painless and fast compared to other cars I have purchased. I give Crown the highest of recommendations.
ohal
Oct 29, 2016
Thank you Joanne Gecevich for your excellent service. You went above and beyond helping me with my elantra. You were always professional and kept me in the loop with constant updates, thank you!
rkandpal
Oct 29, 2016
I WAS SHOWN THE DETAILS OF A CAR WHICH HAD MORE FEATURES THAT WHAT I WAS SOLD AT SAME HIGH PRICE. INTEREST APR WAS CON SCHEME RUN BY DEALER. THEY ADVERTISING 0.90 % but offered 3.99. I trusted them that they will do right paper work but my mistake I over trusted. My first car in America so lesson learnt. If you check their site they still have .90 but when comes to reality they scam you. My negotiation was all fees and tag included. Again I trusted them but see that they charged me tag fee over negotiated price. Lesson learnt read documents you sign don't trust. Some parts were part of ultimate package that was printed and shown to me like roof rack but in reality I was never given in actual car I bought. Blue link does not work till date. Super bad pick up. Scared to drive this car at intersection and stop and go area. Chances that your car will not make it on time and some will hit and run you. Audio system stops working very frequently. Poor navigation software does not work all time. Ryan was following with me but soft words with so many dealer flaws will be of now use. I already feel cheated.
Kelly930
Oct 29, 2016
After having some work done on my car I was concerned about a noise I heard. Ryan Murray was super helpful getting me back in and having it checked out. Turns out it was a little fix and I got my car back squeaky clean!
Ken Goldstein
Oct 28, 2016
We arrived at little early and Brian was ready for us. He took down the important information and then showed us to the seating area. We were surprised at how fast the service was completed.
Paul
Oct 28, 2016
Tony helped me buy a 2011 Honda Ridgeline and he was spot on with courtesy, professionalism, prompt and precise. Tony came across as friendly and treated me with respect. He demonstrated NO aspects of the old style used car salesman. I will recommend Honda Hyundai to friends n family. Thank you. Paul.
Paitence69
Oct 28, 2016
Warren Bennett made this experience completely painless and worry free. Would HIGHLY recommend Crown Hyundai and Warren! Looking forward to the next one. We'll be back for sure.
shive2002
Oct 28, 2016
I love my sonata and Warren was great to work with. Leslie was great signing the paperwork in the finance department and had everything ready for me to come in. I would recommend Warren and Crown Hyundai to anyone, and you can never go wrong with a 10 year 100k mile warranty.
Stephanie Crawford
Oct 28, 2016
It is alway a pleasure to do business with the staff at Crown Hyundai and I plan to keep doing business with Crown. Wayne,Jarrett and Danny thank you for the great customer experience
michaela hames
Oct 27, 2016
Brian Casey is always friendly, helpful and professional. Thank you
Yvonne Smith
Oct 27, 2016
Clifford Stouffer is the best! He works hard to get me in and out in a timely manner. He is courteous and professional. He doesn't add on services that are not needed at this appointment!
Franca Gallen
Oct 26, 2016
Mr.Tomm Burkett was very efficient and explained and even went as far as buffing our fender. The whole experience was pleasant with the help of Tomm Burkett.
Michelle
Oct 26, 2016
He accomadate me immediately and took care of issues that should been taken care of 2 weeks ago when I purchased my new car. He was understanding of the fact This was my second visit and I was losing time from work.Great guy!!The reason below was NOT for service it was a run around from mgt and sales person
SueRad
Oct 26, 2016
Floyd Martinez was extremely professional and friendly. He went out of his way to be helpful and informative when I was car shopping, but never come across as pushy. I would definitely recommend him to my friends and family. I was extremely pleased. Damien Lambert handled my financing and was excellent as well. Great dealership!!
Travis Dimick
Oct 26, 2016
With the features and price points, I was happy to purchase a new 2017 Elantra. I am a three time customer over the years to Crown Hyundai. Mr. Justin Hoffman Crown Hyundai sales rep provided a great deal for a 2nd time repeat customer, and we are happy with our purchase. G. R Tarr also provided great followup to check on our purchase and experience with Crown Hyundai earlier today.
deedle47
Oct 26, 2016
Tommy Burkart, Jarett Ziemak,& Ryan Murray made my service experience today awesome! It is my Birthday & I was dreading to have to deal with my car issues, but they treated me so nice I didn't mind that I had to. They really make you feel that they appreciate you as a customer. Thanks guys! Also, Jerry ,the van driver is the greatest!
inou2
Oct 26, 2016
Thank you for helping me get my new car. I don't think I would have got it if it wasn't for John Fulop help and the way he help me. I'm not the kink to be push into something and John was good about that. I will tell all my friends that are looking for a new car to go to him. Thanks again for your help especially for have John be the one to help me. Earl Shannon
gregmcgfl
Oct 25, 2016
My Experience was actually quite Pleasant and made it very easy to buy a new car Bruce was very personable and went out of his way to make me happy I'm very pleased with the overall experience looking forward to dealing with the service department
bayedup2015
Oct 25, 2016
I had a great experience, very professional. The staff was very helpful, it was a good environment and I will be back to buy another vehicle.
travisdaly
Oct 25, 2016
Justin was fantastic to work with! We would definitely like to work with him again. Our Tucson has been great and we loved our car buying experience!
roneypr813
Oct 25, 2016
Excellent service, friendly, honest, no pressure, explained all bells and whistles. Excellent experience. I felt very comfortable with Mario Pozzi. He never became pushy or applied high pressure. He explained everything. Im very satisfied with the service!! Mario you rock!!!
s81043
Oct 24, 2016
I was very satisfied with everyones performance and there professional service. I would come back to crown and purchase another car anytimes I was ready for another car
louise b looke
Oct 24, 2016
Jarrett was there when I walked into the waiting room. Handles my complaintsquickly and explained the process well.
jcordani1971
Oct 24, 2016
Tony did a great job fulfilling my needs. Buying a new car can be very stressful but he made it easy and I have no "buyers remorse" at all. Thanks Tony!
Donna Depergola
Oct 23, 2016
These guys were great with service the place was clean they made me laugh. Tomm & Jariet both help me with everything I needed thanks Crown Hyundai St Pete.Donna Depergola
Jeffrey M Holstein
Oct 22, 2016
Of more than 8 Hyandai and Toyota Dealerships I have visited to buy a new car, Crown Hyundai was the Best. From speaking with their receptionists to working with Warren Bennett, Sales Rep., and Charlie Mohr, Mgr., I was treated with upmost respect, courtesy and diligence. After 3 years searching for a new car, I am extremely pleased with my new 2016 Hyandai Sonata Hybrid Limited. Warren patiently spent a great deal of time throughout the buying process to satisfy my desired technical features for the Sonata Hybrid, and after purchasing, setting-up these features in my car. He made this transition to smart cars easier for this old-school driver. I an looking forward to a long and rewarding relationship with the Staff at Crown Hyandai (St. Petersburg, FL).
Lola
Oct 22, 2016
It's always a great experience with Crown Hyundai Service. Jarett Ziemak is always friendly and professional.
M. Walton
Oct 22, 2016
Cliff Stoufer definitely gets my vote today! Quick and easy with comfortable waiting area. Oil change and rotate my tires....pretty basic but always done right.
Ann Michell
Oct 21, 2016
As always great service. Service advisor Jared very personable and pleasant to work with. If only The Tampa Bay Bucs who he loves were half as good as him!
Gary
Oct 21, 2016
From the moment my phone call was answered everyone at Crown Hyundai has been as nice and as professional as can be. Cliff Stoufer, my service advisor, has always gone out of his way to ensure my experience is a good one. Cliff Stoufer and Crown Hyundai have earned my business, both now and in the future.
JoyceDi
Oct 21, 2016
I always have had my 2009 Sonata serviced at a Hyundai dealership. Since moving to Florida 3 years ago... I continued the practice, at Crown Hyundai. I like the many options to make an appointment and when I arrive at the dealership, I always speak to Tom Burkart, who is my go to guy, for service. He is very personable and is an excellent representation for Crown Hyundai professional, kind and courteous Service Dept. Thank you, Tom!!!!
michael.j.longhurst
Oct 21, 2016
Excellent car buying experience . I would recommend Crown Hyundia and Wayne Rodgers to whom ever is thinking of buying a new or used car. I am very happy with my chose of cars.
pastorcandace
Oct 21, 2016
The overall experience was wonderful. We did move one level up for the power seat but there was no pressure to do so. We were shown the car we originally came to look at but realized that we wanted that additional option. We would buy another car at Crown.
ssproul10s
Oct 21, 2016
This is my 3rd Elantra that I have bought from Crown Hyundai / Imad Yazback and I have been very happy each time. Imad is a great sales representative and I would not go to anyone else. The maintenance service department of Crown Hyundai is also to be commended as they are efficient and the waiting area is so comfortable. ( and my car is also washed !) Thank you Crown Hyundai and Imad!
whitedot1
Oct 21, 2016
Buying my new car was easy. I received all the credits I was promised, and received trade in allowance on my car that I requested.
Penelope
Oct 20, 2016
I had an very positive experience purchasing a used Elantra from Crown. My son and I met with Mario Pozzi who was professional, personable and patient throughout the entire process. I had an end of lease car as well as a trade in. Mario efficiently handled all the details and patiently answered any questions we had about types of certification, the features of the car I chose for purchase and helpful with different financing plans. He was extremely knowledgeable, personable and made it an excellent experience.I would recommend Mario Pozzi to any prospective buyer. There was no pressure and I feel completly satisfied with the process and my selection. He also introduced me to Ryan Murray in service who is my contact for two free oil changes. I've dealt with Ryan over the last several years and he is also the best.The Business Manager, Mark Bowen was equally helpful and professional. A Great Team!
Carolyn Dixon
Oct 19, 2016
Tomm BurkartTomm is a people person and very good to me, he will always good that extra mile to satisfy my needs of service,always informing me of recalls.
mary31
Oct 18, 2016
Excellent service, friendly, honest, no pressure, explained all bells and whistles. Excellent experience. I felt very comfortable with Imad. He never became pushy or applied high pressure. He explained everything. The finance person was also great. I can't think of anything negative to say. Excellent
Stephanie Crawford
Oct 18, 2016
This is my second car I purchase from Crown Hyundai and it was a pleasure working with Wayne Rudge and Danny Lai. Thank you Wayne and Danny
michelle a rado
Oct 17, 2016
Thank you Bill Simmons for helping me in the purchase of my new Veloster!! and for keeping in touch with me prior to my visit to crown! Thank you for getting my payment lower!! Michelle Rado
Nicky Rhoads
Oct 15, 2016
y I woke up to a dead battery in my 2016 Tucson. I called my road service and they jumped the battery. They said to leave it running for 30 minutes which I did. I went back to my car and it was dead again. I had to call my road service again and waited another 45 minutes for them to come and jump the battery again. They said nothing wrong with the battery. I did not trust their opinion so I drove to the Crown Hyundai. I did not have an appointment. The service rep by the name of Ryan Murray was very kind. He said they would take the vehicle in and test the battery. The car also had a recall. Two hours later I was driving out of the dealership without a worry! The recall was taken care of as well as them giving me a brand new battery. That is what I call quality service!!!
Preeti
Oct 14, 2016
This is our second Hyundai from Crown Hyundai and we are once again happy customers and look forward to coming back again. Sanja had helped us with our earlier Hyundai and was great in helping us trade it to new one.She is very professional, cares about customer and gives you are best configurable options for the car in best price possible. Happy as always !
bstorie66
Oct 14, 2016
Staff went above and beyond to find a vehicle that fit my needs of my family. Salesman was in constant communication without me through the process and made my experience very simple.
rlbohin
Oct 14, 2016
I'm still amazed I am a Hyundai owner after being a loyal German Car owner for nearly 20 years! I had never heard of Azera before walking into a Hyundai dealership with the intent of purchasing a used Genesis. The new Genesis seemed a bit too large for me, and I was asked if I had ever thought about an Azera... "A what??" I asked! Did the test drive and absolutely could not believe I had never known this car existed. I had been in the used car market for another Mercedes or even a Lexus or Avalon, then the salesperson told me about the reimbursement money toward a new purchase. After much research, and I mean "much" research, by both me and my husband we decided a lease may be the way to go. I did not purchase from the original Hyundai dealership that introduced me to the car, because I did not like the way they presented the purchase numbers, and pressure used without adequately answering questions. In fact, when I asked them for the consumer breakdown on the lease information I was told it was proprietary, which is not only insulting but absolute "Hogwash" as I completely understand consumer rights and protection policies. This experience almost sent me back to the used car dealership, but I decided to "price shop" other Hyundai Dealerships to see if their "culture" of customer purchase experience was the same or different. After running the same car purchase past 3 other Hyundai Dealers, it was Crown Hyundai, who was the most professional in their approach to adequately fulfilling my purchase expectations. My salesman was Steve Bednar, and in all honesty I was a bit of a "ill-attitude customer" the morning I walked in for my appointment. He successfully navigated my "emotional blahs" regarding the purchase. My past 30 years of career experience has involved training Professional Sales Teams on the Consultative Selling Model, Delivering Complete, Long -Term Relational Follow up Sales and Exceeding Expectations. So, I was completely sure that this was not going to happen, since none of the other 3 dealerships had proven such. I laid out my list of how, when, why and under what circumstances I was going to "work a deal." Steve Bednar's years of customer relations proved to be the "right fit!" His willingness to stay in touch after this visit through phone contact that was just right with "timing" intervals made me feel as if I was really a live person, and not a technical number. The fact that he actually followed through and sent everything regarding the lease in writing to me after my first visit, which detailed the numbers as I had requested, really sealed the relationship and my decision to quit investigating other options. It's very simple to quit playing a game with customers and just treat them as if they might actually understand something about a car purchase, which is what Steve and his Crown Manager, Ken Feck, are very successful at accomplishing. My husband would not even show up until the day we went to pick up the car, and I also add that they met my request regarding the date of pick up. Again, I am a bit of an unusual buyer, totally too many things going on in my life and the purchase of a new car was not something that I really wanted to do. I was thrust into this situation because of the VW buyout that was going to be happening in Oct and my husband wanted me to go ahead an get a car prior to this occurring. Steve did not act like I was "strange, or losing my marbles" because I did not fit the "new car buyer" mold. In fact, his sense of "dry humour" was what got me through the purchase. The actual day of delivery had me a bit concerned because it was the first time my husband had been in the dealership, and I did not want to be embarrassed by his "chip on the shoulder" about new car purchase, which when he first met Steve he wasted no time telling him he would "rather be getting "dental work performed"! However, Steve was able to have him thoroughly enjoying the experience and even set up our first service appointment before we left. We even had a "glitch" with a tag misunderstanding that the dealership quickly resolved to satisfy us without making us feel it was our fault. We met Leslie in the business department, whom, is also a great person to work with and asset to Crown! Ryan Murray in Service Dept. actually made us feel like it would be a great experience to spend Sat morning at 8:00 am with him getting the car serviced, so my husband made our first appointment! It is a good business to still have a salesperson our peer age that we were able to share some like-kind experiences with. Steve stayed 2.5 hours past his normal schedule just to go over everything on the car. I will definitely recommend Steve and the Crown Experience to any person looking to purchase. Steve is also going to help my husband with a truck purchase in the near future. If Steve or Crown ever need a referral review, from a satisfied new car owner, then I want them to contact me and I will gladly do so. Warmest Regards, Robin Bohin
Gregg R.
Oct 13, 2016
My service adviser Clifford Stoufer at Crown Hyundai from start to finish made my experience for servicing my car such a pleasure. His ability to listen and understand any concerns of mine was genuine. I know my car is in good hands when Cliff is handling it.
Murray
Oct 13, 2016
I rely on Cliff to be on top of the service needs for my Sonta, and he always comes through.
Stan M
Oct 13, 2016
We had an appointment with Brian Casey at Crown Hyundai for scheduled maintenance. He thoroughly explained the process, what we needed done and what they recommended. We had a coupon for this service but Brian explained that the service they recommend was better for the car and actually cheaper! Since when does a service writer recommend something cheaper! Great work Brian!
Stephanie
Oct 13, 2016
Every time I visit Crown Hyundai I receive excellent service.Thank you Wayne and Justin for making my experience wonderful.
Cynthia Yejerla
Oct 11, 2016
Thank-you Brian for your friendly caring customer service for my simplest needs and questions about my almost new Honda. Keep up the good work. I love seeing your smile even when extremely busy. It lights up our day!!!!
Florita weems
Oct 11, 2016
Clifford Stoufer has always been very helpful and concern about any issues or concerns that i may have regarding the car.
Joan Kimatian
Oct 11, 2016
Had a great experience. Fixed my problem in a short amount of time. Key fobs needed batteries and tires needed air. Bill Simons helped me out very quickly. Hope I do 2 have to go back anytime soon except to say hello Love my Hyundai Tucson
Evelyn Brown
Oct 8, 2016
Tomm Burkart was great to work with. Got transportation and that worked.
Jennifer Cannon
Oct 8, 2016
I had a great experience purchasing a vehicle from Crown Hyundai in St. Petersburg. The entire staff there is very welcoming and extremely professional. I was completely satisfied with my purchase and will definitely return to purchase my next vehicle.
Brad D.
Oct 6, 2016
Always receive excellent service from Crown Hyundai and specifically, from Cliff Stoufer in the service department.
Florida Fossil
Oct 6, 2016
In the past, I've used many different mechanics and dealer service departments and some of them left me wishing I had taken my car elsewhere. When I bought my Santa Fe I decided to give Crown's Service Department a try. Great decision! I was assigned to Brian Casey as my service coordinator and he did an excellent job of explaining everything to me before any work was done. He made a believer out of me. Let me explain...I'm a 64-year-old widow. My father was a mechanic all of his life and my husband was a car fanatic, so I learned a lot about cars over the years. The second time I came in for an oil change I had a question and Brian patiently answered it by explaining the latest technology in the new vehicles that I knew nothing about. I really appreciate him bringing me up-to-date. I now consider Brian my go-to-guy if I have any questions or concerns. Last year, they tried to set me up with a different service coordinator and I told them no, I wanted Brian! This time when I brought my car in for service, Brian actually came over to chat with me for a few minutes while I was waiting for my car to be washed. There were a few other people in the waiting area and I did not see any other coordinators chatting with their clients. They only spoke to them to tell them their cars were ready. As far as I'm concerned, Brian is one of the nicest and most caring guys I know in the automobile industry.As for the service I received, I give them 5 out of 5 stars. The work was done when they said it would be done and the news was good - there were no problems that needed to be fixed. Over the years, there have been mechanics that told me I needed this or that replaced, but when I took the car to another mechanic for a second opinion, there was nothing wrong with it. I have great confidence in Crown's Service Department because they have never tried to run a scam on me just to try and sell me something I don't need. Way to go, guys! They keep it real at Crown!Thank you, Brian, and thanks to the mechanics in the service department that have earned my respect!
Marc Thibodeau
Oct 6, 2016
Mark Bowen was the consumate professional in every sense of the word. He made our buying experience pleasurable and was accommodating throughout the process. He explained everything carefully and was as pleasant a salesman as I have ever met. Crown Hyundai has a very valuable asset with Mark Bowen. He is to be comended. He was on top of everything and handled everything quickly and efficiently.Thank you again MarkSincerely Donna and Marc Thibodeau
Secretary
Oct 5, 2016
As usual, Crown Hyundai did an outstanding job on my car service. Thank you to Cliff and your team! I was out within 2 hours, just as "promised"! Crown is truly a great dealership/service center!
annepizurie
Oct 5, 2016
I just bought my second Hyundai from this dealership. This time from Imad Yazback. He wasn't pushy at all, just helped to find the right car for ME. I would highly recommend him. I love my my new Tucson. I'm sure I could have found other makes that I would have liked as well, but I had been so happy with the excellent service department experiences with my prior Hyundai I really wanted to continue. My service costs for my last Hyundai were very low (often free). I have dealt with many other car dealships and this is far and away the best !!
Ellen Engels
Oct 5, 2016
I have lived in the area for 2 years now and have used Crown Hyundai for my service and repairs from the start. Ryan Murray is the best -- very friendly but also businesslike and knows his stuff! He always goes out of his way to get me the best answers from my extended warranty company -- namely, "it's covered!" -- even if they grill him and give him a hard time. I couldn't be happier with the service.
genessis
Oct 5, 2016
Ryan was very helpful and professional when he couldn't locate my appointment. the service was conducted with a smile. Jarett is also an outstanding employee who I've been dealing with for years. tku!
safrielo
Oct 5, 2016
The purchase process was smooth and friendly. I was disappointed with the limited choice of colors (3) that was offered to me. I ended buying the white car, it would not be my choice of color.
Dave L
Oct 3, 2016
I have always been impressed with the operation of this dealership. My last visit was for servicing my new car. I was in and out in a jiffy, as Ryan had promised.
John E
Oct 3, 2016
Worked with Tomm Burkart and all went smooth and as planned.
Twichett
Oct 3, 2016
Had a great experience Everything went well Bill Simons was terrific and funny. Got the Tucson I wanted. All was dealt with I am pleased
Happy1334
Oct 2, 2016
Ryan Murray, is a great customer service person he explain everything on the bill also just his told me about my next service all around great team work looking forward going back . And telling my friend ..
JackieC
Oct 2, 2016
Every time I've visited the dealership to service my Veloster the entire team is great. Ryan Murray is always helpful and knowledgeable. I wouldn't go anywhere else to service my Hyundai.
kdestefanocpa
Oct 2, 2016
I negotiated the price over the internet. It is an hour drive from my home to the dealership. This first time I drove to the dealership figured I misunderstood because I thought the vehicle was available and I could just pick it up. Not the case. Then the salesmen called and said the car was on the lot but there wasn't a second key made yet. I made an appointment to pick up the car with the understanding that they would have both keys available. I also spoke with a finance person over the phone and thought I gave him all of my information to get me preapproved for the loan. When I got to the dealership the car was there but they still didn't have the second key and the finance person stated that she didn't have any information so she would need time to get the loan approved. This took way too much time. While we were waiting the salesmen tried to set up the bluelink account but it didn't work. By the way I have owned the car for more than a month and the bluelink still doesn't work and I still don't have the second key. Overall not a good experience.
Nancy Hanley
Oct 2, 2016
I first want to thank you for the wonderful experience in purchasing my new car.I have owned a Hyundai Sonata for 10 years and have been completely satisfied. I felt that it was time that I start looking for a new vehicle. Crown has many car stores with many different brands but I prefer the Hyundai.The experienced workers are all so helpful and patient. Justin Hoffman was the gentleman who helped me. He showed me videos of the workings of the cars and answered questions that I had. Thank you so much for working with me and helping me in purchasing my new Hyundai Tuscon.
Torie
Oct 2, 2016
I was going to buy my first new car and had already been to a couple dealerships. I emailed this dealership the night before I wanted to visit and Ryan Gibb called me within 30 minutes of sending an email. We met the next day and went over prices and went on a few test drives. Ryan Gibb was able to answer all of our questions and gave us plenty of time and space to make a decision. We were so pleased with his customer service. I'm very happy with my vehicle and highly recommend Ryan Gibb.
Mark Klein
Oct 1, 2016
Brian Casey always goes out of his way to help! My battery was almost dead, squeezed me in without appt, new battery!
luiramirez12
Oct 1, 2016
I recently bought a 2017 Hyundai Sonata and I love it , has everything I was looking for In a car the sales person Floyd helped me a lot and made sure I got the price I wanted for the car and also the payments. Very satisfied with the service and also with my car!. They provide me with Great service.
m_engels23
Oct 1, 2016
I was really happy with the lady Sonja who sold me the car and all of her knowledge and help with me finding exactly what car i wanted, and i love my new Sonata.
rache4173
Sep 30, 2016
Every experience I've had - from oil changes to replacing a bulb to the diagnosis and repair of my A/C - they treated me exceptionally well and answered all of my questions. I cannot recommend Crown's service center enough.
res20mvp
Sep 30, 2016
Carlos Lima is a very knowledgeable, helpful and relaxed salesman. He was able to answered all our questions and provided a pleasant experience. Test drive was a good way to determine the suitability of the car we purchased.
Satisfied Customer
Sep 30, 2016
I have dealt with the Crown Hyundai service department for eight years. Prior to that I had two Nissan's, also purchased at Crown and serviced by Crown. Both service departments were under the management of Chris Sanborn. Absolutely the best service departments I have ever dealt with. I've never had a bad experience and the staff is the best. My most recent experience was with Ryan Murray who went above and beyond to make sure that all services were completed to satisfaction.
Crown Fan
Sep 30, 2016
Thanks to wonderful and knowledge persons who treated us fairly and with respect. Ken Feck, Bruce, Brown and Danny Lai were courteous and very friendly. Thanks, Crown!
Kimistry
Sep 30, 2016
Excellent first service appointment with Jarett Ziemak. Helpful, courteous and funny, very refreshing experience at a car dealership. Highly recommend Crown Hyundia of St.Petersburg Florida. Thank you!
BrianMcKeon
Sep 30, 2016
Ryan was fast and prompt. He got my Hyundai back in tip top shape even sooner than promised. I look forward to Ryan's professionalism on my return.
jodigubernat
Sep 30, 2016
Excellent experience all around. Bruce was great and explained everything in detail and did not try to pressure me to make a purchase. Definitely would recommend to friends and family.
Edgar
Sep 29, 2016
Ryan was excellent as a service advisor, he took care of the problem,I'm very happy with the service he provided Thanks Ryan you were very helpful.
jasonbraden11
Sep 29, 2016
Everyone at Crown Hyundai was very helpful and friendly. My salesman wan not at all pushy and he was very knowledgeable. I appreciate all of the help i received with getting my payment to where it would fit my budget. The staff went above and beyond for me and i really appreciate that. Thank you Crown Hyundai!
JOHN CENT
Sep 29, 2016
Sales and service are great we have bought 4hyundais from Carlos Lima and have never had an issue Carlos will work all day to get the deal done to make you happy
jraoofi
Sep 29, 2016
Overall I had a good experiece at the Crown Dealership. I did have few issues and all of them were taken care of. I am sure that if I have any question or problem with my car ,I can go there and I was assured that they will address my concerns immediatly.
mjo0
Sep 29, 2016
My husband and I had a great experience with Warren Bennett. I have health issue that prevent me from being out in the sun. Warren brought the car to where I was in the shade to accommodate me. He listened to our questions and concerns and gave succint explanations and instructions. He was easily accessible by phone, and for follow up meetings to complete paperwork. We were so impressed by Warren and the cars that although we just came in to look at a car for me, we ended up purchasing a car for my husband as well. This was our first time with Hyundai, and were very favorably impressed. We had been looking at Suburus, but we found that I could get a new Tucson for the price of a used Suburu. And I like the ride and comfort of the Hyundai better. After 2 weeks, I love my car! Great car buying experience.
Sarahbarn93
Sep 29, 2016
Ryan was great with providing excellent customer service and met all my needs during my service. He was very helpful and in detail with getting back to me about my car.
simon517
Sep 29, 2016
I will be looking forward to a solid relationship with the dealership and I am confident they will do their best to solve any problem I may have with my new vehicle. I have already recommended the dealership and the salesman I dealt with, Carlos Lima, to friends and acquaintances. Thank you.
slee9362
Sep 29, 2016
I am a third car Hyundai Sonata customer, and the service and customer service was excellent here at Crown. I appreciated all their attention to helping me get my new lease for 2017 Sonata at the price I could afford. Thank you very much.
Carol C
Sep 29, 2016
Brian Casey has been my Hyundai Service Manager for several years and two cars. He is professional, polite and makes me feel like a valued customer no matter what I come in for. The service is great and timely. I never have to wait long. I love this dealership and will only purchase my cars from here.Thanks Brian!!
HHH
Sep 29, 2016
Brought my Certified Genesis in for the first maintenance and some minor issues. Tomm was very helpful, answered all my questions about the maintenance schedule, and called me promptly when my car was ready for pickup. Tom is friendly, courteous and knowledgable. I hope he's the service rep next time I need service.
carolde50
Sep 29, 2016
Painless purchase. Only do this every 8 years and never look forward to it but Carlos made the purchase painless. Hyundai was recommended by many friends and family.
rmskinner61
Sep 27, 2016
From the time we arrived at the dealership until we left several hours later, everyone was extremely pleasant and helpful. Special thanks to Czar Vizcarra for working with us on the purchase of our Santa Fe Sport.
Falanda N
Sep 26, 2016
Tomm Burkart at Crown Hyundai has always provide me with Excellent service. I have referred several family members and friends to Crown Hyundai because thy listen to your needs .9/23/16 I explained to Tomm I was there for a recall on my sunroof but I forgot I needed an oil change , he said that wasn't a problem and look for other service I might need then. I got oil changed tire rotated and car wash in one visit? Thanks Tomm Burkart
Senior female
Sep 26, 2016
Brian in service is honest and dependable. Have dealt w him several years
Jennifer Cannon
Sep 24, 2016
I had the best experience purchasing my 2017 Hyundai Elantra through Crown! My salesperson, Mark Pozzi, was so professional! He took the time to thoroughly explain all the details of the vehicle and treated me and my husband with the utmost respect in regards to our wants and dislikes in a vehicle. I've never been happier purchasing a new vehicle as I was leaving the Crown Hyundai dealership. I highly recommend Mark Pozzi and the whole entire family at Crown to anyone in the market for a new or pre-owned vehicle. You will definitely leave knowing you got the best deal possible on your vehicle. You will not be disappointed!
Joan
Sep 24, 2016
Took car in for oil change. My regular advisor was not there and I got his stand in. When my car was ready, I questioned what type oil used on my car--it was regular and not synthetic. Car immediately taken back in and correct oil used.
Lorenzo Whitney
Sep 24, 2016
I had my car serviced at Crown and the service writer Cliff Stoufer was very helpful in getting what I needed done. It took about an hour and I got the car back all cleaned up as they washed it before I got it back. Thanks for a pleasant trip to get my car serviced. Lorenzo Whitney
Ms. Jackson
Sep 24, 2016
The service department has away done right by me thus far. They are friendly as well as courteous towards there customers from what I've experienced as well as witnessed. Will continue to take my vehicle there for service.
dkasprzyk1
Sep 24, 2016
My husband & I as well as our son & daughter-in-law have being buying Hyundais for many years. We will all make sure Justin Hoffman is working whenever we shop for one again.
jmeinert
Sep 24, 2016
I had a great experience. No pressure to commit to anything I wasn't comfortable with. Dealership was recommended by a coworker who also had a good experience.
mlowes1
Sep 24, 2016
I was impressed with Bruce Brown's patience as I tried to decide which model I really wanted, & which color. He was most professional, I certainly would recommend Crown Hyundai to family & friends.
Marques85
Sep 23, 2016
My sales person Holly Abbasi was amazing she help me out in getting me an affordable car. I recommend coming to crown Hyundai St. Petersburg.
Lucia Barajas
Sep 23, 2016
Brian Casey was very nice and happy guy he took care on my my car he was very polite I was very happy with his service an attention
bernadettewire
Sep 23, 2016
My experience was 10+ and my sales person was very knowledgeable about the vehicle and took a lot of time with me in my puchase
Haukman72
Sep 23, 2016
I dealt with Jarett Ziemak in service.He took care of everything I needed done in a quality and timely matter.Best of all it was all covered under my warranty.
Steve Taylor
Sep 22, 2016
Ryan signed me in on time and kept me advised as to a tire problem (chunk of metal in tire allowing for loss of tire pressure) and oil change and tire rotation progress. In and out in 2 hours while I injoyed a cup of tea and a snack.
tnegd
Sep 21, 2016
Czarr was extremely helpful & friendly. He Seemed to really care about what we were looking for in terms of the what we wanted for a car for my daughter. She was extremely happy, and it was a great experience.
crm
Sep 21, 2016
I was very impressed with our sales associate Bill Simons. He was friendly and knowledgeable. Bill took the time to listen and did everything to get us the car we wanted. We would definitely recommend Bill to our friends and family.
dsa1954
Sep 21, 2016
I do not want to leave a review. I just answered all your questions and have been very pleased with Imad Yazback for the 10 years I have worked with him. He is the only salesperson I will work with! He is the only salesperson I will work with! He is the only salesperson I will work with!
Jasmin Z
Sep 21, 2016
Thanks Sanja Danicic for excellent service in making my decision to buy sonata in your dealershipGreat job Sanja I really appreciate it
Lisa Rico
Sep 21, 2016
I have always had an excellent experience when events have led to needing service at Hyundai. I recently worked with Cliff Stoufer. He was friendly, understanding and always professional. He emailed in a timely manner if I was unable to connect by phone. He dwelt promptly with the claims adjuster and made sure that when he was not in the office someone else was aware of the issue and nothing would impede the completion of the repair! Made the experience as easy as it could be.
rtowner
Sep 20, 2016
Our recent shopping experience at Crown Hyundai was outstanding. There were many choices of other vehicles and other Hyundai dealerships. My wife and I shopped extensively online and in the area for comparable vehicles. We found that our experience at Crown exceeded our expectations and surpassed many of our other visits to those other dealerships. The atmosphere of the physical building and the staff is comfortable and inviting. Our salesperson, Sanja Danicic, was very professional and courteous. She is very knowledgeable and helped us in every possible way during our search for the right vehicle. She definitely influenced our decision to buy at Crown. The sales manager, Charlie Mohr, was very friendly and straightforward. He explained that he wanted to "earn" and retain our business. Well, mission accomplished. I am a business owner and I will not hesitate in referring my clientele to Crown Hyundai. I have purchased or leased many cars and I feel like we purchased a great car at a fair price with the help of great staff. Keep up the good work!
Leasessuck
Sep 20, 2016
I went to this dealer to purchase my lease car and was told that if I purchase a different vehicle, I would not have to do the turn in inspection. I was told this would save me money and get me a newer car. Win, win, right. No, only a win for Crown Hyundai, not a win for me. I got a bill for $600 in the mail that is due in 15 days that must be paid in cash for excessive wear on the vehicle. Yes I know there was recessive wear on the vehicle and that is one of the reasons I was planing on purchasing it. I was not fully informed by my sales person that I would get a bill for this. If I was told this, I would not have brought the other vehicle. So, I called Crown Hyundai and told them about the situation. Their response was that I basically made up that there would be no inspection. I do NOT recommend this dealership. All they are after is your money and they are willing to misinform their customers to get it. Yes, I did speak to a manager that offered me no remedy.
danandkonnie
Sep 17, 2016
My salesperson, Czar Vizcarra, was very helpful. He took time to ask about my driving needs and matched me with the proper car. He also took the time to discuss the performance that I could expect from the car.
sean.schlesman
Sep 17, 2016
I would recommend Crown to all my friends and family. The service and speed of the transaction was way better than my expectations. Thank you!
ppllady1
Sep 16, 2016
Crown Hyundai dealership is the best. My salesman, Imad Yazback, worked very well with my husband and I. We NEVER felt pressured by anyone. Our financial person with this car, Leslie Magruder, was awesome. As I said when I left the dealership "That was fast and painless". We already took a trip with our 2017 Santa Fe Sport and are very pleased with our Hyundai choice.
Kimberly Williams
Sep 16, 2016
Floyd Martinez was amazing he listened to what I wanted and didn't try to push me into something I wanted. I got the exact car I wanted and Floyd worked very hard to get me that car since I wanted a specific color and model. The buying process was very quick and easy which I loved. Everyone was very professional and proficient which made the process very easy. Also, Evan has great knowledge if the technical of the car and did a great job teaching me all the features of my car. Thanks Cown Hyundai for such a wonderful experience
Luci J
Sep 16, 2016
Tomm B. was my service adviser. Honesty, dependability, knowledge, courtesy, and service are just a few of the many elements of this service adviser.Not only did he provide all of the above , but he went beyond to contact the extended warranty company for consideration of the coverage.And please add Jerry the van driver who took me to and from the dealership.Very courteous and dependable---and all done with a smile on his face.Thank you to both !!
annbgriffin
Sep 16, 2016
Holly Abbasi was my salesperson. She was friendly and professional. She found me the car I wanted and made it affordable for me. She was not aggressive and made sure I was satisfied with my purchase. I would definitely work with her again.
BSAMEK2
Sep 16, 2016
I was offered a financing amount and terms of which I agreed and signed the financing papers. After going over the vehicle that the sales person was very good, I was called back only to find they could not give me the original rate that I already signed for, so after being at the dealer for 4 hours, I signed the new forms and left.
tracey0515
Sep 16, 2016
By far the best and easiest car buying experience I have ever had. Staff was very friendly and helpful. A+ will definitely purchase from them again.
John
Sep 15, 2016
This is the fourth Hyundai I have purchased from Carlos pena Carlos will do whatever it takes to make the customer happy and follows all the way through the deal even after you are gone he still send you a text message to make sure that everything is all right the best salesman ever
Tom Morris
Sep 15, 2016
I brought my car in for routine maintenance and was assisted by CLIFF STOUFER. He pointed out some things that were needed, and the visit was handled proficiently and in a rapid manner. As with everyone else, my time is valuable to me and this was greatly appreciated.
lizdaley
Sep 15, 2016
I was very pleased with Ryan Murray at Crown Hyundai. From the very start he was helpful and open about potential scenarios with my car. He offered alternatives to save money and explained things perfectly to someone who knows zero about cars! The entire staff was very kind to my daughter and I as we spent a good part of the day waiting! I would recommend Ryan and the entire team if you need to bring your car to the dealership.
Santa Fe
Sep 15, 2016
Smooth, easy experience. Carlos Lima made everything possible to find exactly what we need. We considered all the options but the Santa Fe was a better fit for what we were looking for.
Deb
Sep 15, 2016
From the beginning Tomm was very professional. He took the time to go over the repairs in details.....he listened to my concerns and handled the service of my car from the beginning to the end with great communication and follow-up.
lindseynovilla
Sep 15, 2016
We had a terrific experience in purchasing a new car. Staff was excellent and gave us a great deal on a terrific car. Thanks to all.
JUSTIN
Sep 14, 2016
HELPFUL, CARING WILLING TO GO THE NEXT STEP TO SATISFY MY DESIRES TO THE MAXIMUM.
chivonne02
Sep 14, 2016
I utilized my vehicle broker and he and my Crowne Sales Rep made my experience seem-less and easy. I walked in the door knowing what I was going to walk out with.
Travis Dimick
Sep 13, 2016
Crown Hyundai has reinvented the customer experience with top class service and clean facility waiting area. Clifford Stoufer is always above the call, making sure maintenance service is done right. Much appreciated.
docriker
Sep 13, 2016
Totally pleased with Service, price and my vehicle! Evan Hauser was also a totally professional, respectful, pleasant salesman! Am very much enjoying driving my Tuscon.
maryannd1011
Sep 13, 2016
Web site was easy navigate. It gave so much more information then other dealers. The buying process was made easy bye Mario Pozzi and Danny lai.
synapticgapster
Sep 12, 2016
Imad worked diligently to get me the car I wanted with straight talk and helped negotiated on my behalf. I have and will continue to recommend him.
kschuer1
Sep 12, 2016
Leasing a new 2017 Sonoma and very pleased with Tony our salesperson. He found the exact car we were looking for and explained all the bells and whistles that came with the car. Very happy with our experience at Crown Hyundai.
Mike
Sep 11, 2016
Clifford Stoufer, the service writer did an excellent job for me. I made the appointment on-line, the service dept was ready to receive my car. I received a complimentary car wash and the car was delivered on time.
Flor Zambrano
Sep 10, 2016
I could not be happier with the customer service experience at Crown Hyundai St. Petersburg. Not only every person that I encountered was professional and courteous, especially Tomm Burkart, but also the quality of service maintenance was A1. Thank you!
jaygirl
Sep 10, 2016
I went in for a service on my car and ended up buying a new car same model newer year. The sales person was not aggressive but very encouraging
wm.connell
Sep 10, 2016
If you want personal service and informed salesman this is the place to shop. They will show you some beautiful vehicles and blow your mind.
sandpr70
Sep 10, 2016
On the day of the tropical storm our school let out early so I was able to stop at Crown Hyundai to finalize my lease on our new 2017 Elantra. In the downpour
The Howards
Sep 10, 2016
Smooth, easy experience. Steve Bednar sales person was FANTASTIC. Very detailed with options of the vehicle we purchased. Not your typical salesman. No pressure. Took into consideration all options for vehicle I requested. He found a vehicle with all options I wanted and more. Leslie Magruder in finance ROCKS!!! Payments and prices exactly where we needed to be and included additional warranty coverage. A++ experience. Steve and Leslie have found customers for life.
RJS
Sep 9, 2016
I recently puchased my third new Hyundai from Crown in past two years and it was another great experience. Thanks to Ryan and G.R on the sales side. Danny in finance, and Chris, Brian, and Cliff in service.
burressjerrybob
Sep 9, 2016
Ryan Gibbs did a great job in service to us as clients and followed up later with calls to ask if all was well.Would recommend him to our friends.
sean schlesman
Sep 8, 2016
There couldn't have been a better experience of trading in my lease than there was with Imad Yazback. I will be referencing him to all my friends to go for their next car. Fantastic service and professionalism.
abrahampr1957
Sep 8, 2016
Go see Justin he is the best. ................................ hands down awesome awesome awesome awesome awesome awesome. ! I love my new car he even set up my blue tooth to my new car
billandjackiebrown
Sep 8, 2016
Had a very good car buying experience. Bruce Brown was very helpful and pleasant to work with. He was patient during my indecisiveness and helped me choose the right car. Very happy with whole process
mikeinfl2
Sep 8, 2016
I felt I was treated fairly and honestly. I recommend Steve as an enjoyable salesperson to work with. I would certainly purchase there again when my lease is up.
temeyer
Sep 8, 2016
I had requested information over the internet and Ryan Gibb contacted me. He was very helpful and not pushy. The process was fairly quick and I am very happy with my purchase. Ryan set up my phone for me and showed me how everything worked. This is the second car I have purchased through Crown Hyundai and I am sure it won't be my last.
kaitieryan
Sep 8, 2016
Ryan Gibb was fantastic. He was professional, knowledgeable and experienced. He was attentive and personable and made the whole experience so much less stressful. We love our new car!
wdena1
Sep 8, 2016
When I arrived at Crown Hyundai, I really wasn't looking to purchase the Azera, only to test drive it. Carlos Lima actually took the only one left from inside the showroom for me, even though I insisted I only wanted to test drive it. I'm really glad he did that as the 2016 Azera was just what I was looking for and got a great deal on a lease. I will definitely recommend Crown in the future to my friends. Wayne & Brenda DeNardis
mestrada0
Sep 7, 2016
Great experience. I would go back to this dealership and would refer friends also. I plan on purchasing another vehicle in the future. I love the warranty hundai offers.
Kenneth Patch
Sep 7, 2016
Took my 2012 Sonata in for a warrenty repair on steering wheel. While there Jarrett looked up any Recalls and found that there was one necessary which would take an extra hour. While they corrected the steering wheel issue they found an axel issue that needed replacing, and since still under warrenty. And while doing an inspection of the vehicle they said the front brakes needed repair, and since my wife recently mentioned a strange break noise I was glad to have the repair done as it a necessary repair and the estimate was not outrageous for a dealership. After every thing was done, the car was washed and Jarrett had been updating me continuously of the progress, I asked about tires and Jarrett worked out an estimate for me and some options to take on purchasing the tires. Great overall experience and would recomment Hyundai service at Crown and also Jarrett as your service advisor.
Robert Green
Sep 6, 2016
Clifford Stoffer helped me with having my sonata serviced, his estimation on how long it would take was prefect, I was helped with pulling up my warranty, was very comfortable in waiting lounge, all in all it was a great job. thanks for your help Cliff, Robert Green
lmbrtkml2003
Sep 5, 2016
I have been a customer if Crown Hyundai fir several years and I have always been treated with respect and great customer service whenever I go there.
ddabaj
Sep 3, 2016
I came in to service my 2013 elantra that I had leased then purchased both from Carlos and Crown Hyundai. I saw this red Azera 2016 on the showroom floor and told Carlos I wanted to buy that car next year. I left. Carlos calls me up and tells me I should come back because there were awesome rebates on this car and I could get it now. We'll I am driving a beautiful car and just love Carlos and the team at Crown Hyundai. Also want to mention the awesome service from Jarrett Ziemak as well! Danny in finance is really great too!
Happy Tree 26
Sep 1, 2016
I found my salesperson to be friendly and knowledgeable, and made this process so easy and hassle free.Kudos Steve Bednar!!! Great Job!!! Very Happy with my car buying experience.
Michael DiGiovanni
Sep 1, 2016
Enjoyed working with Stephen Bednar. Got the deal I wanted. He was courteous and worked hard to get me into the car I wanted.
Vanessa Zambrano
Sep 1, 2016
C'zar was very good during the whole process. I love my new Elantra 2017, it was easy take my decision because the dealer made it easy. Thank you Hyundai.
C. Bobb
Aug 31, 2016
It was a pleasure working with Jarrett. His attention to his customers is an excellent example of what constitutes great customer service . Keep up the good work.
chris scotti
Aug 31, 2016
everyone at crown was there for me. alway polite and helpful. Took care of my car quickly. Ryan Murray was at the service desk. He was polite and helpful. He answered all my questions, and made sure I understood
Pat
Aug 30, 2016
Clifford does his best to get my car serviced in a timely manner.import to me because of personal issues.
Pat, "sixteen at heart" in her 2017 red Elantra
Aug 30, 2016
Brian Casey has given me "excellent customer service" for nine years. And now that I have a new 2017 Elantra, I plan to stick with Brian as my customer service representative for many more years to come. As a seventy -five year old widow with no family support, I depend on Brian to help me make sure my car is safe for driving. When an emergency situation or a problem comes up with my car, I quickly drive to the Crown Hyundai dealership "comfortably knowing" Brian Casey will solve the problem for me.Thank you Brian for ALWAYS being "just a phone call away" when I need your help. I appreciate your on-going dedication to help me when I need car maintenance. Thank you! Thank you! Thank you!Sincerely,Pat -- the seventy five year old widow "who is sixteen at heart" when she is driving her beautiful new red 2017 Elantra
billk7
Aug 30, 2016
All good things. Salesman was excellent. Paperwork was not too tedious. Very happy with my car and my Crown experience. Would recommend and use dealership again.
mollykz143
Aug 30, 2016
My visit was quick and easy :) I recommend working with Ryan. He is friendly and knows what he's doing. He kept a smile on his face the whole time!
NCISFan
Aug 30, 2016
Ryan is very friendly and understands people really don't want to be there, Crown makes the process painless. Ryan is helpful, courteous, professional and while repairs take time I do find them efficient! Ryan saved me money today by replacing by key fob battery and that extra is what earns him 5 stars! Thanks for going above and beyond!
No Thanks
Aug 30, 2016
Fast and Knowledgeable Service Ryan understood the timing for getting service done for today and in the future. Service was quicker than I was told.
Laura
Aug 29, 2016
This is the second vehicle leased from Crown Hyundai and with Steve Bednar directly...and no doubt this won't be the last. Always a pleasant atmosphere in the dealership with a friendly and helpful staff. I always dred the process of "buying" a car as it takes hours, but Steve did the majority of the paperwork in advance, and we were in and out very quickly. Bravo!
Wayne DeNardis
Aug 29, 2016
Stopped in there just to test drive a vehicle and ended up leaving with a great deal. Just really liked the people. No pressure, no stress. They just presented the deal they could do with straight facts and I felt very comfortable. I would recommend this dealership to anyone. Very happy with my experience there.
brandonetaylor
Aug 28, 2016
Ryan was very helpful, very knowledgeable, and very professional. Definitely the kind of dealer I would buy a car from. Straightforward, no hidden fees, no xxxxxxxx, straight to the point. Very little haggling, only after I had received a better deal from a different dealer.
Born to dance, Nicole
Aug 27, 2016
We have both our Hyundai cars serviced at Crown and they are always wonderful to us. Everything is handled efficiently and at the same time there is a "family" atmosphere that make the necessary car services comfortable. Tomm Burkart was my representative at this visit and as usual everything went smoothly.
Osvaldo feliciano
Aug 27, 2016
John Fulop was the best. Talk about above and beyond, he's the man!! He was patient, courteous and fought to the end to get us what WE WANTED! not once did they push a vehicle they wanted to sell to get off lot. Thank you John and Hyundai for your service!!
vmyers0
Aug 27, 2016
Obtained the car that I wanted and needed. A minimum word count is a pain in the posterior. Brevity was valued in my former job.
wadehamby
Aug 26, 2016
Warren had a nice presentation and delivery. Thorough initiative and closed well. He had a thorough knowledge of the car and was very helpful in explaining all aspects of the upon purchase.
Mark Fraser
Aug 26, 2016
Best experience ever purchasing a vehicle! Mark Bowman at Crown Hyundai in St. Pete had me in and out in less then three hours with a new Genesis G80 What an amazing car
Rick
Aug 26, 2016
Cliff has been my service contact for over 7 years. Always professional, and polite.Work is done quickly and correctly every time. Service is excellent. Thank youCliff Stouffer (sp) see you in December.
JerryMario2016
Aug 26, 2016
Olympic Mario...will give you Service - Plus. Take a test drive with Mario...and he will cover every aspect of the car. It is great. You will know the car...before the test drive is over.Mario will cover every point, if you buy a car. So, look for Olympic Mario...when you walk in the door.Jerry P.
thee1900
Aug 25, 2016
Professional and efficient service. Had my 2010 accent serviced for a year and bought a brand new elantra. Sales and service is excellent. Wayne was my salesman and he worked with my budget.
Harold L
Aug 24, 2016
Brian Casey, my service person at Crown Hyundai, always does an excellent job for me. I recommend him to anyone who needs servicing for a Hyundai vehicle.
James black
Aug 24, 2016
I got to the dealership about an hour before closing and needed a new tire/oil change. Clifford Stoufer helped me out and even told me what I should look out for at my next visit. He was able to change my tire in less then an hour, so I didn't have to wait an extra day to get my car back.
whopperboy81
Aug 24, 2016
Excellent sales reps, fair deal, love our new Sonata. Would recommend Crown Hyundai to others. Sales rep Ryan Gibb has met with me after the sale to review some of the technical features with me.
LindaM
Aug 23, 2016
I've had a few recalls for my car and always deal with Brian Casey as my rep.He describes what the recall is for and always gives me a realistic wait time.Thank you for helping me keep my car in shape, Brian.
Lori
Aug 23, 2016
I couldn't believe how easy it was to make an appointment...Brian Casey was extremely helpful and answered all of my questions!My wait was a little ling but I was very comfortable. It's so nice to drop your car off and know it's in good hands. Thank you!
gayleenunruh
Aug 23, 2016
Felt that they could have offered me a few things instead of just saying no or I could order them and pay for them later traded in a very good car got a good car nothing special
happy man
Aug 22, 2016
Brought my car in for service repair for leather seat rip. Seat was evaluated and repaired under warranty. Car was repaired in a timely manner and the even washed the car. Everything looked great. Quality work! Thanks again Tomm Burkart and crew for great service.
nwilkes1208
Aug 22, 2016
very good sales ethic very good test drive for both my wife who also leased a 2017 elantra and myself i also leased a hyundia
Macey M.
Aug 22, 2016
I took my Sante Fe in for the first service/oil change. Jarett Ziemak was my service advisor. From the moment I pulled up, I was greeted and escorted directly to Jarett. All my info was on file for my service and the drop off was easy! As promised, my car was ready In the given time frame. When I picked up my car, Jarett must have seen me walk in and came up to me with my paperwork. I didn't even have to wait in line at the cashier. Then be escorted me out and another very nice man retrieved my car for me. All easy, professional and very pleasant. Thanks Crown Hyundai!
Ben Rowley
Aug 20, 2016
Ryan Gibb did an amazing job at making our car buying experience an excellent one!
Edward Gregg
Aug 20, 2016
imad , Just wanted to say thank you for the professionalism the patience and all that paperwork you had to do and I love my new car thank you imad Will definitely send my friends your way thanks again
Jim F
Aug 19, 2016
Justin did an outstanding sales job with me, he quickly saw the auto he wanted to sell me and remained focused on that vehicle. Had I not agreed with him. I would have walked away, but he did get it right, and I am very satisfied with my purchase
bbreslauer1959
Aug 19, 2016
I was turning in my Mercedes and wanted a good reliable car with as many features as my Mercedes as possible however my income had changed along with budget. Mario did a great job getting me the most for my buck.
vaughn.elissa
Aug 19, 2016
My car buying experience was the best I've ever had at Crown. Ryan was a HUGE help in making this process easy, seamless and fast! I will definitely be returning.
michellearnoldy
Aug 19, 2016
A little rough first time we came to get a car but they turned it around on second time. Was not Justin's fault it was the finance department. Justin is why we came back second time.
fatsel
Aug 18, 2016
Crown Hyundai, St. Petersburg, Florida is the VERY BEST DEALERSHIP IN THE ENTIRE MID-FLORIDA AREA! The salespeople are honest, forthright, detailed in explanations of all phases of purchase and proper usage of your new Hyundai, and allow YOU to make YOUR decisions....No pressure here. I know you'll be as pleased with dealing with Crown and your new Hyundai as I am.
frontel
Aug 18, 2016
Great job and he helped me out if a jam someone else put me in. i will go back and see him when my time is up in my lease is expired.
laduca59
Aug 18, 2016
Went in for a oil change and was politely offered if I would consider selling my 2010 Santa Fe in for a newer model, after reviewing my options, I drove away in 2017 Santa Fe SE , we needed the 7 seats and my wife and I had already talked about needing this prior to the oil change. It's my wife's vehicle and absolutely loves it! Thanks Hyundai!
Bj
Aug 17, 2016
Clifford StouferCrown HyundaiTook real good care of me during my time I waited for my vehicle to be serviced
scamaro1968
Aug 16, 2016
We went to Crown Hyundai which is an hour and a half drive from our home, after having gone to 2 other dealerships in which we did not have a pleasant experience. Upon walking the lot Bruce approached us and asked if he could help. We told him we were looking at the Veloster but that we wanted some space which he gave us. He was available the moment we had questions. During the negotiations I told him I had sold cars before and do not want to go thru the haggling process. I told him that was the reason we walked out of the other dealerships . He left to talk to his manager and when he returned he gave us a great deal which included all the rebates that we qualified for. If your looking for a no nonsense vehicle buying experience, do youself a favor and just visit Crown. It was worth the drive.
tctopfl
Aug 16, 2016
Cliff has always given me great service. This is the second vehicle I have purchased through Imad Yazback. I highly recommend them and would buy a third vehicle at Crown.
tomglew
Aug 16, 2016
This is my second leased car from Crown. I returned because I find it to be a great dealership in all respects. I have only positive words to say about them and an at a loss to find anything that even would need improvement.
tedmont13
Aug 15, 2016
Tony was and continues to be excellent. He stay with us until all our request were answered or met and negotiated a good deal for our Santa Fe Limited Ultimate. Even after the sale we feel we cn contact him anytime for his help.
jonig61
Aug 15, 2016
They were very nice while selling the car. After deal was done dropped like a hot cake. Had questions about gift card promised no response. Not that is was much money just the tx after. Dont care about since you bought the car. We spent 4 hours at the dealership
hyundai2
Aug 14, 2016
Bad tire was fixed immediately although it was later in the day.I just dropped by and waited as I needed the carThank you for the responsiveness.
Stephanie Crawford
Aug 14, 2016
Jarrett Ziemak always provide great service and very helpful. It is alway a pleasure doing business with Jarrett.
Bob Sheilds
Aug 13, 2016
Very nice waiting area and sparkling restrooms. They provide free coffee and free bottled water. the service waiting area was cleaner than most with high top tables with chairs and also couch type seating. As I said earlier the restrooms were very clean. the staff was friendly and Tom Burkart, (my Service Advisor) was very friendly and helpful.
hettinga32
Aug 13, 2016
Warren Bennett provided me with superior customer service. I will definitely recommend Warren to all my family and friends! When I buy I will buy from Crown and Warren.
nataliebelleair
Aug 12, 2016
Crown made the purchase of a car for my son a very happy experience!! They made him feel important and walked him through every detail of his new car.
Outrigger
Aug 11, 2016
This is the second one car we purchased at Crown. Very satisfied with both transactions. Very professionally run dealership. Sales manager made sure to acknowledge our purchase.
kev02657
Aug 11, 2016
Was told that I would get my current vehicle paid odd, 0% down, 0% interest for 60 months. Then when it came down to the actual purchase, that was not the case. I did get a "good" interest rate, but NOT 0% as I was promised at the beginning of the transaction
Maj-Lis Carlson
Aug 11, 2016
Good service , nice people. Friendly, efficient , helpful.
Sherri Ricottilli
Aug 11, 2016
my experience with Jarrett Ziemak is always superb as it was again on this service call. he always does a great job
benton1939
Aug 11, 2016
very professional well done in every way happy with new car thank you crown Hyundai will be back for sevice in 5000 mi great job johnathan
weinelb
Aug 10, 2016
Brian Casey oversaw my first regular service to my complete satisfaction. Waiting while it was performed was comfortable.
Lynda M.
Aug 9, 2016
Ryan Murray Is always courteous and efficient. Always have a great service.
carolinerx35
Aug 9, 2016
The car buying process here was quick and easy and low pressure...I also got a great deal on my new car! Loving it! Everyone was very friendly and I would definitely recommend this dealership to a friend.
cheryl.8895
Aug 9, 2016
My salesman was great. It normally takes about 3 hours to complete a car sale; and I told him that I only had half the time; as I came in on a Wednesday after work. He was able to wrap up everything; and I was home right when I needed to be. My salesman Justin Hoffman works hard to get the the trade-in price that I needed in order to afford my new Hyundai. I am so pleased and grateful :)
Family first
Aug 9, 2016
Vincent is very condescending. He could care less about helping people and was disrespectful and rude every chance he got. He treated my nearly 65 year old parents like garbage....to the point that we have contacted a lawyer. We understand that the dealership needed to make their money, however, there is a right way and a wrong way to treat people and Vincent acted like he was doing my parents a favor by "allowing" them to purchase a car from his lot. Very sad and disappointed.....
Panchovilla
Aug 9, 2016
I have a car that I take to Crown Nissan, another to Crown Acura, and one to Crown Hyundai. I've been treated well at all three. Tim Burkart, Hyundai, is an excellent service rep. Thorough, prompt, informative, and professional. He's always been very attentive to my car needs and takes the time to thoroughly explain things. In reference to the service center rep area at Crown Hyundai, what did Crown do? I felt like a hampster at the desk. WTH, No place to sit? No place to sign the papers, I had to scoot in when the door opened! What the xxxx were you thinking? Whoever is responsible for the layout and design of the reps desk area (cage), needs a lesson in office ergonomics. This will become counter productive, you will soon see if you haven't already. Bathroom stalls are BIGGER than each cage. What happens if one more rep joins your team? Will you loose a bathroom stall?
lnmullinix
Aug 8, 2016
I had a very pleasant experience working with Crown Hyundai and Jordan walked me through every detail of buying my first car. I didnt feel pressured at all and left feeling like I purchased the right vehicle to fit my familys needs. I am loving my new Genesis! I would highly recommend this dealership to friends and family in the future.
tomtee1949
Aug 7, 2016
Mark was an excellent sales person, and very cooperative. We got the car we wanted and made the deal without a lot of hassle. We will deal there again in the future.
Hyundai Sonata
Aug 7, 2016
Joann M. Gecevich was one of the BEST customer service reps I have dealt with. She made getting the repairs on my car effortless and smooth. She kept in contact with me to let me know the status of the repairs. She reviewed exactly what needed to be taken care of. She arranged the rental car and explained exactly how long the repairs would take all while coordinating my extended warranty coverage. I will return to this dealership for my service needs because of Joann's excellent customer relations.
George D
Aug 7, 2016
Great and attentive service. Service advisor Clifford Stouffer was very helpful. I will be back.
Hyundai Sonata
Aug 7, 2016
Joann M. Gecevich was one of the BEST customer service reps I have dealt with. She made getting the repairs on my car effortless and smooth. She kept in contact with me to let me know the status of the repairs. She reviewed exactly what needed to be taken care of. She arranged the rental car and explained exactly how long the repairs would take all while coordinating my extended warranty coverage. I will return to this dealership for my service needs because of Joann's excellent customer relations.
Nick Pagano
Aug 7, 2016
Cliff Stouffer (service advisor) and Chris Sanborn (service manager) handled a recent service issue with the utmost professionalism and situational understanding. Most service departments would have tried to play hardball and disregard my service concern. The gentlemen from Crown Hyundai adopted a reasonable perspective, put themselves in my shoes as a consumer and interceded on my behalf with Hyundai to resolve my ongoing problem These are the guys I want in my corner when I need an ally.I would highly recommend this dealership based on the quality of its management and service to its customers.
M.M.
Aug 6, 2016
Imad Yazback is a wonderful salesperson. I have dealt with Imad before and he has always been so helpful. After a very bad car accident recently, I knew I would be able to trust him with help in a replacement car. Imad walked me through the entire process, even taking care of getting my rental car returned. Kind and professional. What more could you ask for?
antoneheyward
Aug 5, 2016
Not sure what else to say. I am a satisfied customer. Mark knew the vehicle, was kind and curtious. Actually everyone I engaged with at the dealership was friendly.
thompsonlarrym60
Aug 4, 2016
John Fulolp did a great job of getting me exactly the car I wanted at a price better than any others in the local area. Definitely worth the drive from Tamp.
Evelyn LF
Aug 3, 2016
I was fortunate to draw Jordan Anderson, Superior Salesman, when looking for a new Hyundai. Jordan was extremely focused on my endless list of requirements.He took time to present the pros and cons of each of our concerns. He answered all questions with patience and sincerity. His knowledge of every Hyundai modelwas amazing. Paperwork was completed quickly and efficiently. Mr. Anderson made this a very pleasant and stress-free experience.
Julia Sirico
Aug 3, 2016
I would highly recommend a salesman by the name of Mario Pozzi. He is an excellent, patient and knowledgeable salesman. He made the process easy and would highly recommend him to other people.
Julie S.
Aug 2, 2016
Brian Casey is a caring, knowledgeable and wonderful service advisor. He is patient when I had concerns and addressed them one by one. A new key pad had to b\e ordered and immediately made me an appointment according to my schedule. I have used Brian's expertise every time I went to the dealership. A job well done Brian on behalf of Crown Hyundai!
bonner.justin
Aug 2, 2016
As happy as expected with his purchase. It was a straight forward process, with people that stayed late to accommodate my schedule. Going through Truecar.com with the only local Hyundai dealer made the experience stress free and efficient.
CarolineRX
Aug 1, 2016
Recently purchased a brand new Hyundai Santa Fe and was fortunate to work with Jordan Anderson. He was kind, patient, and walked us through the many options available to us. There was no pressure to buy and it was hassle-free. It was quick and easy and we got an amazing deal! I love Hyundai, especially because of their amazing 10-year warranty and their safety and reliability since I have driven this brand for over 10 years. This dealership is wonderful and I am now a loyal customer. Thank you Jordan Anderson!!!
Armando Suarez
Jul 29, 2016
I had a great experience buying a pre-owned Chevy Silverado at Crown Hyundai in St Petersburg Florida. The GM GR Tarr quickly found the vehicle based on my spec, and then my salesperson Jordan Anderson made the auto buying experience stress free. The entire process from the test drive, negotiating price, our trade in vehicle, and financing went very smoothly. I would highly recommend contacting Jordan Anderson at Crown Hyundai the next time you are in the market for a new Hyundai or pre-owned vehicle.
mdbk813
Jul 29, 2016
Very helpful, accommodating. Explained and answered all questions. Test drive was great. Very helpful with receiving tag for different state. Overall good service and a great experience
lisa.haas
Jul 28, 2016
Thank you so much for making this an unbelievably smooth process given my circumstances. The Crown Kia dealership turned me away, and Crown Hyundai gave me a chance and their time to get me into a brand new vehicle, that took less than 3 hours to accomplish. The Crown Hyundai team is great!!
Michael West
Jul 28, 2016
I had a excellent experience with Imad Yazback, Danny Lai, Sanja Danicic, and Cliff Stoufer .I want to thank them for their help. They were all very personable and knowledgeable.
billdeb2813
Jul 28, 2016
Great dealership and above all great salesman the buying experience was very relaxing and rewarding. The salesman Imad Yasback is a true professional who sets a profound example for all salespersons to follow.
tesart111
Jul 27, 2016
The sales person was good, I enjoyed having him. The deal was great, and I love the Santa Fe. i was encouraged to use Crown Hyundai and was not disappointed. Johnathan was great.
Tom r.
Jul 27, 2016
Tom explained every detail of what was needed and what was doneHe was very thorough, polite and pleasant. I would recommend him to any and all other customers.
James
Jul 26, 2016
I had been to many different dealerships and I arrived to this one towards the end of my search. I was looking for a car that I loved. My salesperson Tony Cheung was able to get me what I wanted, and even drove it right off the showroom floor. I have had it for a few months now and I love it! There was a slight mix up with the financing but everything was worked out. I hope this car lasts me many years to come and, if so, I would definitely go back to this dealership.
2daughterslandscaping
Jul 26, 2016
Win! We were very surprised with the level of care and assistance at Crown Hyundai. Straight forward and knowledgeable. No pressure sales team. We will recommend to all of our friends and family.
xxddd40
Jul 26, 2016
When asked about this car by my neighbors who are planning to get another car. My response was to steer clear of crown. Then I gave a detailed explanation. I finished the conversation with, I wouldn't want to send you there because I value your friendship.
John33710
Jul 25, 2016
Mario Pozzi followed up and made certain everything was perfect. He even arranged to have a second smart key made. The extra key had been lost since this was a pre-owned car. Best car experience that I have ever had! When I stopped by for service 3 months later, Mario recognized me and asked about the car!
imtampabay
Jul 24, 2016
A beyond reproach experience. I couldn't be happier with my new vehicle. I'm sure that I will be as happy as I was with my 2013 vehicle.
Israel44
Jul 24, 2016
I was given great service by Mr. Steve Bednar and he did all that he could to get me a great car and I appreciated the service
Amit
Jul 24, 2016
Great experience with the service of my Hyundai Elantra. My service adviser "Jarett Ziemak" listened all the issues patiently and made sure all taken care of. Will highly recommend.
Bill Brinkworth
Jul 24, 2016
Imad Yasback is the most professional, courteous, caring individual my wife and I have ever met. Imad truly sets a profound example for all car salesman to follow, he always puts your needs and requirements well above his own. Historical and up to the present to most people the prospect of purchasing a vehicle was a drawn out " dog and pony event ". But not with Imad Yasback he identifies with his customers and with his caring non pressure approach actually becomes a great friend and confidant. In closing my wife and I as well as all members of our family and circle of friends will deal with Imad Yasback where ever he is there can never be another Imad in the car business and Crown has true honest gentleman representing not only their company but the Hyndia Product itself.Bill/Debbie Brinkworth
betbp
Jul 24, 2016
I was very satisfied with my experience in buying my Tucson. Salesman Steve Bednar was very helpful and professional and I will be recommending Steve and Crown dealership to my family and friends.
Bill Burnside
Jul 23, 2016
I recently purchased a pre-owned vehicle at Crown Hyundai. The sales person was Carlos Lima who was there with me all of the way. He was concerned I get into a vehicle which would please me and he was a wealth of knowledge about the vehicles which could fit my needs.This was the second time I have purchased a vehicle through Carlos and would recommend him to anyone looking for a pre-owned or a new vehicle.Thank you for making my day.Bill Burnside
Jarett Ziemak
Jul 23, 2016
Just had an oil change and tire rotation at Crown Hyundai in St. Pete, the moment I arrived for my appointment I was met by Jarett . My vehicle was taken in for service immediately. Jarett is very friendly and professional.
robertfcarey
Jul 23, 2016
My answered speak for themselves! Fantastic experience! Great time working out the details of my lease, multiple vehicles considered and multiple tests drives. steve was very helpful and has been great with all of my follow up questions as well.
susansinclair98
Jul 23, 2016
Salesman Lance Dokes was a pleasure to work with. He was understanding and considerate of my decision making process and questions. He made helpful suggestions and follow-up contacts. I highly compliment his kindness as well as his salesmanship.
donaldgabin
Jul 23, 2016
Excellent to purchase a car from these folks. The price was right. The car was properly pprepared, The instructions were thorough and easy to follow.
jpelosi125
Jul 23, 2016
I felt this was a great auto buying experience. There was no hassle, no intimidation on the sales staff's part. Just a very nice way to buy a car and even though the dealership was busy at the time I was there, I was in and out of there with my new car in under 2 hours.
Maddie
Jul 22, 2016
Jordan Anderson was very helpful in accommodating all of my needs! Great service, very flexible! Love my new Hyundai Tucson!!
passporte
Jul 22, 2016
We recently bought a 2017 Sante Fe Sport from Crown. The saleman and the General Manager that we worked with could not have been more helpful throughout the whole process. We arrived at a fair price for the car and we didn't have to play the usual games you do with most car dealerships. The car was detailed and arrived with a full tank of gas. We were also given two free services. I highly recommend this dealership. They will take care of you and make the process of buying a car, pain-free.
Luna1516
Jul 21, 2016
The staff was very helpful, specially Bruce Brown. He did everything possible to make sure I would have the best price. I would recommend this company for their concern, tenacity and encouragement in making it possible for me to leave with what I needed: a car!
jap_818
Jul 21, 2016
I would give my experience as excellant and would recommend to family and friends. I would return to crown to purchase next vehicle thank you for everything
Cathy22
Jul 21, 2016
Jordan Anderson helped us find the right car for us. We came in to see the Elantra and after trying it out we needed something bigger he showed us the Sonata and after the test drive he worked very hard to get us a payment that was comfortable for us. The paperwork was fast and efficient we were done in just over 2 hours, Jordan took the time to sync my phone to the car and set my favorite radio stations for me. We love the car & Jordan was great!
M. Sul
Jul 21, 2016
Great customer service. Knowledgeable and helpful adviser.
Ruthe Elisa Luna
Jul 21, 2016
The staff was very helpful, specially Bruce Brown. He did everything possible to make sure I would have the best price. I would recommend this company for their concern, tenacity and encouragement in making it possible for me to leave with what I needed: a car!
Betty Brooks
Jul 20, 2016
My experience at Crown Hyundai was a very pleasant one . My salesman ,Steve Bednar was very knowledgeable and professional. He made my new car buying painless !!!
Stephen
Jul 20, 2016
Jordan Anderson was my sales representative and he provided me with a Great, No Hassle buying experience. I would Highly recommend him if you're in the market for a vehicle. He helped me decide which car was the best for the features and price range I wanted. Thank-you for everything before and after the sale
kate247
Jul 20, 2016
Would definitely recommend buying your vehicle here. Great customer service with Floyd Martignez, very fast, efficient,and friendly. He couldn't have been more helpful. Thank you
giang5garcia
Jul 19, 2016
Excellent job, I would use them again, and would recommend to anyone, friendliest staff ever! They were so accommodating to me, I couldn't be any happier.
mkfriend1
Jul 18, 2016
We contacted Crown Hyundai through an ad we responded to, to discuss our search for a Santa Fe. Steve called us promptly and we discussed our budget and requirements without any pressure on his part. We made an appointment for the next day and we left with a great Santa Fe. The entire experience was pleasant and without pressure including the financial process. We were not pitched anything outside of which warranty option we would like to go with. We would not hesitate to recommend Crown Hyundai.
LynnFL
Jul 18, 2016
Excellent service from an excellent dealership. I wouldn't take my care any other place but Crown Hyundai.
Melanie J
Jul 18, 2016
I just got the first oil change on my 2016 Sonata and received excellent from the service department. I was greeted right away by Ryan Murray who was very pleasant and made sure the car was taken back right away for service. The wait time was not as long as I expected. I took the car back to Crown because the oil change was free but because the service was so great I will be bringing back to the dealer in the future.
Miss Piggie
Jul 18, 2016
I send all my friends to Crown for sales and service. I drive from Riverview., FL to get my car serviced because I know it will be done correctly. The bigger reason is the customer service. Saturday morning it is busy and nobody wants to be at work or go to a car dealer for service. Ryan greets you with a smile and is so pleasant. He listened to my concerns and had everything checked/corrected. I try to get him every time I need service but know that it will be quality with the others also.
jennanp84
Jul 16, 2016
Wayne Rudge was nice to deal with. He was helpful and honest. It went downhill when the traveling sales manager, Mark, came out. I had dealt with him in Bradenton and left because of his unprofessionalism and dishonest games. I was so disappointed to see him again at Crown. Get rid of him and the experience would be much better.
wallygo54
Jul 16, 2016
I WAS TREATED VERY NICE AT CROWN HYUNDAI. THE SALES PERSON WAS VERY HELPFUL. WHEN I HAD TO BRING MY HYUNDAI BACK TO HAVE THE DRIVER SIDE MOLDING REPLACED THEY DID A VERY GOOD JOB.
Lillian Rubin
Jul 15, 2016
I recently brought my car in to Crown Hyundai for an oil change. I always request Tomm Burkart because he always does a wonderful job in having my car serviced in a timely manner. Tomm is quite knowledgeable in his position and I trust him implicidly. I can count on Tomm to make sure that my car is kept in good working condition. Thank you Tomm for all your expertise, I sure appreciate you!
rlambert0
Jul 15, 2016
I purchased a 2016 Hyundai Tuscon SUV from Crown Hyundai. I can't say enough about my new vehicle and the wonderful service I received at Crown. My salesman Justin Hoffman was very professional, explaining every detail of my new vehicle from front to back. He set up my Bluetooth for me as I was unfamiliar and did not have one in my old vehicle. He made sure I was comfortable, adjusting the seat for my height and setting the side mirrors for me when taking the car for a test drive. I would absolutely refer my family and friends to Crown Hyundai and to Justin Hoffman. Great Service, Great Dealership and best of all great vehicle. I had the pleasure of meeting Charlie Mohr, Sales Manager. He made me feel very comfortable. I hadn't purchased a vehicle in ten years. Thanks Crown Hyundai. Sincerely, Rita Lambert (a very satisfied customer)
sarahomlor
Jul 15, 2016
Floyd was a great car salesman and I had a good experience getting my new car at this Hyundai location. I will be back for oil changes and maintenance at this St. Petersburg location. Thank you for all your help.
shelbyross1991
Jul 15, 2016
Excellent service. Got me exactly what I wanted within an extremely reasonable amount of time. Carlos was great. I got a great deal on the car I wanted. Definitely would recommend to anybody looking to purchase a new vehicle.
pkaliebe
Jul 14, 2016
This was my first time purchasing a brand new vehicle. Everyone was extremely helpful and the time we had to spend waiting was kept to a minimum. I would recommend this dealership to anyone looking to buy a new or even preowned vehicle. Thanks again!
Alice W
Jul 14, 2016
I recommend this place to all my friends. Great service! Brian Casey is my service manager, always takes good care of my car!
Letty G
Jul 13, 2016
Always treated with respect. Brian Casey and all those I come in contact with are pleasant and efficient. Have only had my car serviced at Crown since purchasing in 2014. They have my trust that any job needed will be done correctly and at a reasonable cost.
mattie g
Jul 13, 2016
Mark Bowen, did an excellence job in helping me fine my car of choice. I will consider upgrading few years to come. Thanks to all that had a part in working with me. ThanksMattie Greene
Goldengrl24
Jul 13, 2016
I had a great experience purchasing my Santa Fe Sport with Tony Cheung. He was always very honest and upfront and never gave me any pressure in purchasing a car. He made sure that I was able to get exactly what I wanted within my budget. I never had such a great time purchasing a car! There was no hassle and it was so nice to be introduced to their Service Department so that I knew who to contact in the future. In most cases, once a sale has been made, you never hear back from your Sales Rep. Not with Tony! He called to follow up on how I was enjoying my new car and made sure to answer all my questions on the awesome features the car provided. If you're looking for a new car and are considering a Hyundai, I highly recommend giving Tony a call. He will provide you with his vast knowledge on all cars, super friendly service and will make sure you walk away with exactly what you were looking for. I still love driving my car and I only have Tony to thank! Thanks for everything!
Pamela Devoid
Jul 12, 2016
Worst experience in my 30 years of buying cars, starting at the lowest level all the way to the top. From Vincent one of the sales managers who's attitude is buy it or I will sell it I do not need you as a customer, to Leslie in the business Dept who clearly has issues and does not want to be there pure nasty from the time we sat down. Let me just say the car had issues deal had to be cancelled and we were barely able to get our money back. I know you are thinking we should have spoken to the general manager, yep did that a pure jerk well Buyer beware not a good dealership no concern for customer satisfaction. I never wrote bad reviews but today it had to be done.
dggarrett96
Jul 10, 2016
Our review of Crown was a pleasant experience. More salesmen should learn from Mario. He was very professional and worked with us on a fair price for our new Santa Fee and did not try to take advantage of us on our trade. We are very happy with our over all experience and would recommend Crown Hyundai to others. Mario was knowledgeable and knew the vehicles very well, he was able to answer all or our questions and was not aggressive or overly pushy he even took the time to set up my blue tooth for me. We were very satisfied. The Garretts
razachouls
Jul 9, 2016
As my assessment would indicate, I was very happy at how my intention to buy/lease a new car was handled. Jonathan worked hard to get me to what I felt was a satisfactory decision and I am certainly very pleased with the Sante Fe I ended up leasing.
ldubarry
Jul 8, 2016
Justin Hoffman is an excellent salesman, I got the trade in price i wanted and good monthly payments. Would recommend this dealership to others. A+
fred.gehrling
Jul 7, 2016
Steve Bednar, our sales person, and the consistent quality of service we recieve from him and Hyundai are the main reasons we have come back to Crown on a consistent basis. We are now on our 4th vehicle from them, and could not be happier.
Aixa Luquis
Jul 7, 2016
First time buying from a dealer and my sales consultant Steve made my experience as awesome as it could be I TOTALLY recommend them to ALL
Darien Goodloe
Jul 6, 2016
Ryan Murray was absolutely great! We have been loyal Hyundai owners for the past 16 years. Ryan is one of the reasons why we'll continue to be loyal owners. Thank you Ryan
John Brombosz
Jul 6, 2016
I had my routine car maintenance on my Elantra at Crown Hyundai yesterday. Great customer service from the front service door to exiting. Jarett Ziemak, my service advisor was awesome. He was friendly and very efficient. He has excellent customer service skills and even congratulated me on my new job and relocation of residence. You guys are #1!
BigJJS
Jul 6, 2016
The service writers who I have worked with are Ryan and Jarett. Every time I visit for a service I am treated like I was the most important person in the building. They are courteous and explain everything well! When I have a question they never act like they are in a hurry to rush me so they can move on to something else. Professional and efficient!
jboring80
Jul 6, 2016
My salesman, Mark Bowen, was courteous and knowledgeable and extremely helpful during the entire time of this transaction. He took the time to instruct me on the features of my new car and my buying experience was quite pleasant.
jliscinski
Jul 5, 2016
Great deal, great experience as always!! I really just cant say enough about how much I love the deals I get at Crown Hyundai. Deals you ask? Well, this is the 7th deal with the Crown Group and my 5th Hyundai from Crown Hyundai!! You could say Ive got a soft spot for Crown Hyundai and Hyundai in particular. Lets be honest, car buying can sometimes be less than fun, a lot less, but not with the awesome team at CH - particularly Bruce Brown and Imad Yazback taking all that stress out of the experience. Do you research, then head to Crown, not all over town seriously, they WONT be beat. Bruce was low pressure/low key from start to finish and Imad was there to close the gap above and beyond our expectations and keep this longtime (20+ years) customer happy as ever!! I love, love, love my new Tucson Limited!!! Until Im back again to complete my tour of the Hyundai fleet, you can bet Ill be sending all my family and friends to Bruce and Crown Hyundai!
paula1330
Jul 5, 2016
Wow in and out the door very quick between breakfast and lunch Justin was a perfect gentleman very helpful he surprised us with giving us the car at the price we asked for we would. definitely go back there for our next purchase
Pat, a southern 75 year old "GIRL" who is 16 at heart!
Jul 4, 2016
Imad Yazback is an asset to Crown Hyundai's sales team. He was very courteous and polite during the sales process. He was very professional, confident and knowledgeable in introducing the Hyundai cars that were in my requested price range. He was very patient with me as he explained the pros and cons of the two models I was interested in. He did not try to push me into a purchase -- giving me time to think about my needs in a car and which car model was best for me. This is my third purchase from Imad -- and in a few years, I will be back for my fourth purchase from him!!!Thank you Imad for making my purchase of my red 2017 Elantra a pleasant experience!Pat, the southern girl with the southern accent
Granny52
Jul 3, 2016
Our salesman, Mario Pozzi was great to work with. He listened to wants and steered us towards the correct vehicle. Very pleasant to work with and not high pressure.
hyundai
Jul 3, 2016
I had a great experience buying my Hyundai. Jordan Anderson was extremely helpful and truly cared about providing me with the best customer service. Buying a car can be painful...but he made it very enjoyable and a smooth process. I highly recommend working with him when buying a car!
tubby5266
Jul 2, 2016
Sanja was our sales lady She took really good care of us. Showed the cars that were available at the time of our visit answered all questions my Daughter Pat had
Carmen Benavides
Jul 2, 2016
Service Representative Ryan Murray was super friendly and on top of everything!!
JDonn2505
Jul 2, 2016
I'm thankful to Joanne Gecivich and the service team at Crown Hyundai for going above and beyond to take care of my vehicle and to look out for me. It's hard to find a dealership these days that values customer service as much as they do their bottom line, but I came away from my experience extremely happy and confident that these folks didn't just want my business, but they appreciate it. That's refreshing. Thanks, Joanne.
Lex
Jul 2, 2016
Brian Casey in Service has helped with our family's cars for years. He will do whatever it takes to get the job done to your satisfaction. Thanks for your hard work Brian!
BCALVERT3
Jul 1, 2016
Always able to get in and out quickly. Ryan Murray a great advisor to have. Thanks for the great customer service.
JDonn2505
Jul 1, 2016
I'm thankful to Joanne Gecivich and the service team at Crown Hyundai for going above and beyond to take care of my vehicle and to look out for me. It's hard to find a dealership these days that values customer service as much as they do their bottom line, but I came away from my experience extremely happy and confident that these folks didn't just want my business, but they appreciate it. That's refreshing. Thanks, Joanne.
Deniseeellison89atgmail.com
Jun 30, 2016
Great service from Ryan Murray. I was out of the service waiting room in an hour with full understanding of the service the car had. Thank you
jim & tanis
Jun 30, 2016
Ryan was super helpful and courteous. He took his time and spent a good amount of time walking us thru everything.
accessmobilevet
Jun 30, 2016
I am very happy with my experience at Crown Hyundai. I needed a couple of vehicles for college kids. Despite less than perfect credit, the Crown team made it happen. I got the price I wanted and great customer service.
char24
Jun 30, 2016
Ryan is awesome serivce advisor. He has explain and helped me understand all of my issues and troubles to my 04' Santa Fe.
rosie123
Jun 30, 2016
I've never been to a more pleasant place to wait for my car to get serviced. Ryan Murray is always helpful and friendly. The service on my car is always top-notch!And though the wait takes a while, it's totally fine because they have a great A/C area to wait in with cold waters and snacks and free wi-fi. Plus the bathrooms are very clean.Highly recommend buying a car here and having it serviced here!
vondal91
Jun 30, 2016
Upon my arrival Ryan greeted me in a friendly and professional mannor. He was very informative and helpful with everything that would be done. I will recommend him to all my friends
Dorine Staalenburg
Jun 29, 2016
Ciff Stoufer was very helpful as always when I bring my car in for service and repairs, he works will with me to advise what repairs are needed for my Hyundai I am complelely satisfied with him and my service.
Mike
Jun 29, 2016
Ryan Gibb did a great job getting me the vehicles that I wanted at a price that I needed. I was actually on my way to another dealership when Ryan called to let me know that he could make the deals happen. One of the vehicles had a slight chip in the windshield upon delivery, but Ryan got it replaced quickly. I am very satisfied with everyone that I dealt with at Crown Hyundai.
Peter L
Jun 28, 2016
Comfortable waiting room, WiFi, good coffee, TV, friendly service... At just under $40 for a full synthetic oil change and throwing in a free car wash, I couldn't have asked for anything more.
BMB
Jun 27, 2016
My overall experience was great!! I was greeted and help as soon as I walked in. I was prepared with useful knowledge of the car.
xjaqix
Jun 26, 2016
When I arrived to crown I wasn't sure what I wanted, nor did I know much about the vehicles. Shortly after, I learned a lot about my new car, I fell in love with everything about it, and on top of that I received outstanding service. Thank you so much Jordan. I will recommend people to you! You were of such great help.
vikingsdrive
Jun 25, 2016
The overall experience was great we told the salesman the exact car we were looking for in less then 5 minutes he came back with 2 options. We test drove one then he gave us the prices of each of the cars. The prices were great there was no need to haggle at all. We leased the car and continue to enjoy driving it. Thanks again.
ricosocasion
Jun 25, 2016
Hyundai Sonata is the first new car that I purchase and I'm happy to say that I'm lucky that I went to Crown Hyundai of St. Petersburg. They say that first impression last forever and that's true. Mr Ryan Gibb was the one who helped me with whole process in having this car. He's so kind enough to tell me everything about the car that I purchase. Because of him,me and my wife with out hesitation decided that this is the car that we've looking for. Crown Hyundai it's the best!
SarahBerg
Jun 25, 2016
They helped me get a great deal on a 2011 Elantra. Found the most car for my budget out the door. Thank you both! Do yourself a favor and have them find your next car.
JaniceL
Jun 24, 2016
Great deal, great experience as always!! I really just cant say enough about how much I love the deals I get at Crown Hyundai. Deals you ask? Well, this is the 7th deal with the Crown Group and my 5th Hyundai from Crown Hyundai!! You could say Ive got a soft spot for Crown Hyundai and Hyundai in particular. Lets be honest, car buying can sometimes be less than fun, a lot less, but not with the awesome team at CH - particularly Bruce Brown and Imad Yazback taking all that stress out of the experience. Do you research, then head to Crown, not all over town seriously, they WONT be beat. Bruce was low pressure/low key from start to finish and Imad was there to close the gap above and beyond our expectations and keep this longtime (20+ years) customer happy as ever!! I love, love, love my new Tucson Limited!!! Until Im back again to complete my tour of the Hyundai fleet, you can bet Ill be sending all my family and friends to Bruce and Crown Hyundai!
Cora Gilbert
Jun 24, 2016
Great experience - Ryan was efficient and helpful so I did not purchase a service I didn't need. Car was ready as promised. All around great customer service!
danikidd67
Jun 24, 2016
I have been going to the dealership for past 8 years. I was going to buy a different brand this year because my last Hyundai didn't have a spare but when Imad assured me that the 2017 Hyundai now have a spare we took one for a drive and they drive like a dream.
Gdavis79
Jun 23, 2016
My overall experience was great!!! I would definitely recommend Hyundai dealership to anyone to buy or lease a vehicle. The staff was very informative and knowledge of the vehicles.
rpenn2
Jun 23, 2016
Was returning a leased Tucson.was very nice automobile. Would loved to have leased another Tucson price to high.So leased a sonata nice car.drives nice,Ryan was very professional and great to deal with.
Janice L
Jun 21, 2016
Great deal, great experience as always!! I really just cant say enough about how much I love the deals I get at Crown Hyundai. Deals you ask? Well, this is the 7th deal with the Crown Group and my 5th Hyundai from Crown Hyundai!! You could say Ive got a soft spot for Crown Hyundai and Hyundai in particular?. Lets be honest, car buying can sometimes be less than fun, a lot less, but not with the awesome team at CH - particularly Bruce Brown and Imad Yazback taking all that stress out of the experience. Do you research, then head to Crown, not all over town seriously, they WONT be beat. Bruce was low pressure/low key from start to finish and Imad was there to close the gap above and beyond our expectations and keep this longtime (20+ years) customer happy as ever!! I love, love, love my new Tucson Limited!!! Until Im back again to complete my tour of the Hyundai fleet, you can bet Ill be sending all my family and friends to Bruce and Crown Hyundai!
Kaiseram
Jun 20, 2016
I dealt with Floyd Martinez at Crown Hyundai and he was one of the very best gentleman I have ever had the pleasure of dealing with on a vehicle purchase. I had a Hyundai previously and their service department rocks also! Ryan Murray in service is awesome! Two thumbs up for sure! :-)
dhdinfla03
Jun 17, 2016
Since this is the 5th Hyundai I have gotten from Crown since 2004 I obviously am a satisfied customer! The sales staff (Imad/Carlos) are excellent and Cliff Stoufer from Service is absolutely the best!
ToddMach
Jun 17, 2016
Jon Susaj was very helpful in my selection of my new vehicle. I told him what I could afford and he worked with me until i was able to agree on a price. He went out of his way to work with me. Very happy with the results and even happier with my new Tucson. Thanks Jon
co
Jun 15, 2016
Clifford Stoufer is the best service consultant around. Great service, on time repairs and accurate estimates. The best place for service.
Janelle W.
Jun 15, 2016
My car battery died last night right before 10pm. Hyundai Roadside Service sent a towing company and they towed my car to Crown Hyundai. (The dealership was closed so I would have to call them in the morning.) Tomm B. called me this morning and got my info and answered all my questions about warranties and prices and all the different scenarios I could think of! He was very professional, kind and knowledgable. It's now 1:30pm the same day and I've picked up my car (with a new battery) from the dealership. 100% Recommend Crown Hyundai! They made this as painless as possible given the dead battery.
Kathydag
Jun 15, 2016
I am a AAA member and was prequalified for a $40,000 new car loan. Crown Hyundai was one of the partnership car dealers. The instant I was prequalified for the loan, I received a phone call from Tony Cheung. I was very interested in purchasing a 2016 Sonata. Tony was very professional and knowledgeable, answering all of my questions regarding the Sonata. At the time of our conversation, I wasn't sure if I wanted to travel to St. Petersburg to look for a new car, but, I said if I had the time I would drive there to talk to Tony and test drive the Sonata. After much thought, I decided to purchase a Toyota. My decision to purchase a Toyota was strictly a personal choice. I was very impressed with Tony Cheung and would refer anyone looking to purchase a new car to contact him.
Tony C
Jun 14, 2016
Always get great service at Crown Hyundai. Cliff Stoufer has been my Service Advisor for years and always goes above and beyond to take care of my service needs. Although I was there for an express service, other vehicle concerns were also addressed, saving me another trip back to the dealership.
scs629
Jun 14, 2016
As mentioned I am appreciative of the veterans special offered with my leased car...and that no one tried to hassle me to raise my monthly premiums that I wanted to pay.
Sante fe rocks
Jun 12, 2016
I worked with Jarred and Cliff. They were both friendly and helpful. The 2 repairs were done under warranty and look great. Once they were done instead of waiting in the checkout line they had me sign the papers so i could go. I appreciate how quick i was checked in, they had all necessary parts and the wait was not bad. Thank you for awesome service. The facilities were very nice. The computer wouldn't let me rate it
Anette
Jun 11, 2016
Great fast and professional service provided by Tommy Burkhart...excellent job . Thank you!!!
Chris R.
Jun 11, 2016
This dealership and Steve Bednar made this our best car buying experience ever!!! What a difference from the other places i visited. They really make you feel like your business is appreciated and Steve is a real pro who is honest and straight forward. Before you buy somewhere else do yourself a favor and check out Crown!!!
brucewas
Jun 10, 2016
We had a very good buying experience with Crown recently, and would definitely recommend this dealership to our friends and family. Our salesman Steve Bednar took care of all our needs in a professional, non-pressure style, which suited our needs. The staff there is friendly, courteous, and helpful. The facility was clean, cool inside, and very comfortable. We really appreciated not sitting around for hours waiting on paperwork once the deal was agreed to, and our car was ready when Steve said it would be. The car came out of detail with a couple of smudges, and Steve sent it back through without hesitation. Overall, we were very happy with our transaction.
bseele
Jun 10, 2016
Great buying experience! Justin Hoffman did an excellent job and Crown is lucky to have him! Crown Automotive Group did an excellent job to assist me in my vehicle selection.
captaint007
Jun 10, 2016
Jon Susaj was a great person to work with. He was pleasant, friendly and was not aggressive. We took our time and he was very patient as we don't do this often.
polywog27
Jun 10, 2016
this dealership was very professional towards me while I was looking for, and buying a car. I will reccomend Crown Hyundai to all my friends when I learn that they are looking for an automobile.
rwinkler
Jun 10, 2016
Best overall auto purchase experience. Justin Hoffman was low key and didn't pressure us in any way. He kept us informed every step of the way.
chrissyturner6
Jun 10, 2016
Will definitely refer friends and be back to Crown for maintenance needs as well as next time I lease another car. It was a seamless experience.
conte228
Jun 10, 2016
My salesman Lance was very pleasant and professional. He went above and beyond to try to keep me satisfied. I can honestly say that Crown Hyundai cares about it's customers.
dodge2323
Jun 10, 2016
I went in to buy my daughter a car and was offered a great deal on a new car for me too. So, we left with two new cars and are both very happy with our purchases and payments.
egerecke
Jun 10, 2016
I purchased a new Tucson on May 31, the last day of the Memorial weekend sale with Hyundai rebates. I used Truecar and wanted to avoid going to a dealership. I communicated with two dealerships by email and settled on Crown when I connected with Mark Bowen who was abundantly professional, courteous, respectful of my time and quickly got to a bottom line with no pressure nor hassle. We settled on a price in a matter of a couple of phone calls. My wife and daughter picked up the car. We had one hiccup because the license plate being transferred was in my name. Mark quickly solved the situation by adding my name to the transaction and then drove the paperwork to my office for me to sign ... what customer service! I can't speak highly enough about the experience with Crown in getting the exact car we wanted at a great price, and with Mark in making it such a great experience.
fantini8
Jun 10, 2016
We had nothing but good experience with this dealership and will definitely come back. We already have a 2013 Sonata that we are completely satisfied with.
harrysdevine
Jun 10, 2016
I am satisfied with my purchase of a 2016 Hyundai Sonata Limited from Crown Hyundai in St. Peterburg, Florida. I negotiated the price of the Sonata Limited with three local Hyundai dealerships and found the best deal on the new Sonata Limited from Crown Hyundai as well as the highest trade-in value of my Sonata LX from Crown Hyundai. Large, modern dealership as well. Sonja Danicic my Sales Consultant was very professional and had a vast knowledge of the Sonata product line and its many features.
nypizza
Jun 9, 2016
Working with Jon (Fabio) was an amazing experience. He is fully knowledgeable about the cars, and provided a pleasant and pressure free buying experience. Great attention to detail and excellent service. Am thrilled with the purchase and I would recommend him to everyone.
Thomas
Jun 9, 2016
Went looking for a different auto and was talked into something I wasn't happy with. I notified sales rep that I wanted to exercise the 3 day exchange policy they promote. It is nothing more than you trading it in. Rip Off and con men who outright lie.
laurensmalls8333
Jun 8, 2016
I really thanks this dealership for making me a believer. I smile every time I startup my new car. The team at this location is the best abd show get an award for it.
Lori Boyd
Jun 7, 2016
We recently purchased a car from Bill Swan at Crown and will never deal with anyone else. We have been to several dealerships with the same song and dance---what's in it for them We found Crown to be reasonable for our needs and did not try to pull any fast ones!! Go there---they do not disappoint!
newcarRJM
Jun 7, 2016
Imad Yazback was our se salesperson and I would highly recommend him to anyone looking to purchase from Crown Hyundai. He was excellent, understanding our needs and providing us with a vehicle we are completely satisfied with.
florida54
Jun 6, 2016
Mario Pozzi went beyond to get me the info to prepare to buy a better vehicle than I had and he was so professional. Mario is so ethical also.
Angelina Anzalone
Jun 6, 2016
I was really impressed with Brian Casey he was very helpful with my needs and explained so I could understand him I was there for a oil change and the recall
Paul -- Condo, pres.
Jun 4, 2016
Tony Cheung of Crown Hyundai is an asset to your salesteam. He was very professional and helpful. I enjoyed doing business with him, and in the future I will be looking forward to do business again with Tony and Crown Hyundai. Thankyou. Paul Fimarola
ugodrew
Jun 4, 2016
I would just like to say that I switched from a Ford to the Hyundai Genesis and LOVE the car. I would also like to commend my salesman Carlos Lima.
robinblau2003
Jun 3, 2016
Tony Cheung the best salesman competent friendly knowledgable and caring and sensitive to needs. Price and car selection was just what I needed and wanted for my uses and family situations and purposes
BruceTampa
Jun 2, 2016
We were very satisfied with everything about this dealer and our salesman Steve Bednar. There was a friendly greeting upon arrival, they have a clean and neat dealership, plenty of room to roam without being pressured or hovered over, and a good inventory. We had a very specific price range that they were able to meet, while other dealers nearby could not, for essentially the same vehicle. The vehicle was ready when they said it would be, we did not have wait several hours before taking delivery, and Steve made sure we had all our questions answered before driving off in our new car. The car had a couple of smudges on it when it first came out of detail, and Steve made sure to send it back through detail again, to ensure we took a spotless car home. Much appreciated. The general manager, service manage, and Steve all followed up after our purchase to see if we had any questions and that we were still satisfied. Overall, we were very pleased with the transaction, dealership, and Steve.
Tom Jones
Jun 2, 2016
Bill Swan made my transaction smooth as silk - exactly what I wanted.
blanese
Jun 2, 2016
Thank you salesman Mark Bowen and see you in 34 months at trade in time!! We leased a 2017 Hyundai Elantra SE and absolutely love the mileage and tech package!!
hrkehoe1
Jun 1, 2016
They did a good job! Steve covered for Mario when Mario had his day off. Mario and Charlie worked hard to make the purchase a good deal.
billmoore03
May 31, 2016
Excellent customer service, Justin handled entire visit with class, this was my 4th car purchased or leased with Justin, I'm a satisfied repeat customer
Bernie Seel
May 29, 2016
Justin Hoffman at Crown is the best sales person I have encountered in my 50 years of purchasing or leasing vehicles.
Lauren Smalls
May 29, 2016
My salesman Mr William Swan was spot on . He found a way, where others had failed to get me in a new SUV. The dealership is top notch. I am a happy client.
Michael K
May 29, 2016
Brian Casey did a great job in explaining the results of my service which included an oil change. I picked him at random about 5 years ago to do the maintenance appointments on my Santa Fe and have picked him every time I have been back.
Robin B
May 29, 2016
Mr. Cheung (Tony) did a great job, persevering until I got a great deal. Knowledgible and personable, Tony checked off all the required items and insisted I take a ride in the cars looked until I was really satisfied
BCARY19
May 29, 2016
From the minute I turned the key off on the car I drove in with, I was met with smiling workers with a welcoming attitude!! I believe from my earlier comments that it's obvious that I got excellent service and will return to the dealership when I need another car!
sandranance
May 29, 2016
Sanjay was so very helpful with getting all the information to us very quickly..as we were talking options versus payments, she was quick to show us the quotes. Was done with respect as well. Thank you to all at Crown Hyundai, I will come back
Thomas R Jones
May 28, 2016
I told Bill Swan what I wanted and how I wanted to do it and he met every expectation I set to make this happen.. All said in done we spent 15 minutes on the phone over 2 days and around an hour at the dealership (mostly to have service look at it) and everything was exactly as we agreed upon. Thanks Bill
veverlynmitchell
May 28, 2016
I had a awesome buying experience for the first time in my life. My salesman, Imad Yazback made me at ease in informing of all things that I needed to know. All of my questions were answered and if he didn't have an answer for me he found the person who could. There was no pressure and I didn't have to sit all day. I have shared my experience with family and Co workers. Thank you Imad and Crown Hyundai.
George b
May 28, 2016
Want to commend Clifford Stoufer had excellent service . And treatment. Thanks George Brooks
cevans
May 28, 2016
Mario Pozzi was amazing & helped me get a great deal & I drove off the lot with my new car.I let friends know about Mario & Crown Hyundai & suggested they go here if they need a car
Andrew G
May 27, 2016
I got a 2016 Hyundai Genesis from Carlos Lima. He is an EXCELLENT salesman who takes his time and ACTUALLY CARES about your wants and needs. THANKS CARLOS!
Ken E.
May 27, 2016
Kwokwing (Tony) Cheung did a great job helping me pick out the car I wanted and did a great job for me through the entire sales process. I went to the dealership at opening time on Sunday afternoon, expecting to just start the process of completing the transaction in the next few days, but two hours later I was back home in my driveway with my new car.
lrcmommy
May 27, 2016
Everyone I encountered at Crown Hyundai made my car leasing experience a very positive experience. In the past I have always dreaded anything having to do with car shopping, but this experience was very positive. I would definitely return here again.
elantralady
May 27, 2016
The dealership was very clean including the rest rooms! Other sales consultants took the time to speak to me and smiled. It was greatly appreciated.
jancamj
May 27, 2016
I do not feel anyone deserves a perfect rating I do understand that the dealership is rated with the perfect rating. Therefore I say your deals hip and service depth are wonderful to work with. I just wis pepole would tell you everything up front. Sales person did not know about the rebates were toed to Hyundai finance. I have worked with service on prior car. I have never had a complaint about them.
ksal1686
May 27, 2016
Despite the fact that I had had a Chapter 7 within the last year, Crown Hyundai went out of their way, above and beyond to help me to get my new car. I was treated with respect from the moment I walked into the dealership. I have bought a car from them in 2014 and was eager to do it again for this new car as well. Everything went well on the day I bought it and look forward to a long and satisfying relationship with Crown Hyundai.
nlagalante
May 26, 2016
Big thanks to Johnathan for getting me a fantastic vehicle at a fair price. Great to work with! He was extremely friendly, knew the vehicles inside and out, and was an over-all joy to work with. I will be definitely recommending my friends and family to Crown Hyundai moving forward.
roberthogan45
May 26, 2016
I love this place. Justin Hoffman has been here since the building was new. Wayne is a staple of Crown Hyundai. Bravo thanks to all who helped in the buying process
Ry_on_Guitar
May 26, 2016
Went to help my mother get a new car. My wife found Crown Hyundai online (we already own a Sonata) and the reviews were good. They didn't disappoint. Was a great experience. We worked with Jon Susaj and would recommend him to anyone looking for a vehicle. He did not pressure us. He answered all of our questions and was extremely helpful. He was also very considerate. My mom was a little nervous driving there so he showed her some roads with very little traffic. Made her feel at ease. Everyone at Crown was friendly and courteous, and they were willing to answer our questions and made sure we were happy and satisfied with the deal we got. We leased a new Sonata from them for mom and they explained all of our options. We'll definitely come back for another car at the end of the lease. When you go there, ask for Jon. He's very trustworthy and won't use any high pressure tactics. Great guy. Great company. BTW, mom loves the car and was very happy with the way she was treated by everyone at Crown. So was I. In my opinion, they treated her like she was their own mom. Great people.
bensteinke
May 26, 2016
This was my first Hyundai purchase. I knew exactly what I wanted when I went into the dealership and was directed towards this wonderful woman named Sanja. She was able to locate this car (as it was new on the lot) and had me sitting inside going for a test drive in less than my first 10 minutes being there. I was sold at that point. I knew my budget and Sanja was able to give me the most amazing deal on my 2016 Sonata Limited. She worked the deal hard and is truly the best person I have ever bought a car from. I will definitely be buying from her again.
charlesmorgan3
May 26, 2016
Great job... This is my 3 rd car and I like the Elantra.. It fits my needs at a good price.. Thanks a lot Imad Yazback..
Ron M
May 25, 2016
We have just purchased our second car from Imad Yazback. He was professional courteous and extremely helpful in purchasing our new Tuscon. Before we left the dealship Imad made sure we knew everything about the car, reviewing all of the features plus showing us the important parts of the manual we should know. We could not have asked for better service. I would highly recommend Imad when you looking to purchase a new Hyundai.
mjburgmaier
May 25, 2016
We were very happy with Wayne our sales person, he was very professional and personable. He introduced us to everyone we would need to enjoy our Hyundai and take care of needed service.
keander36
May 25, 2016
I Love my new car. Love this Dealership, this is my third car from Crown. Love the staff, they go out of their way to serve you. Once you drive a Hyundai, you're hooked. This is my Fourth Elantra.
cyclopsrus
May 24, 2016
Upon arriving at the dealership I was welcomed before I entered the showroom. Once inside I was welcomed and asked if there was anything they could do. I gave them my salesman's name and William Swan came up,greeted me and took me to his office. He offered me water or coffee before we got down to business. I explained what I was looking for and Bill gave me three options. We went through the discounts and I opted for the Santa Fe Sport. I was already preapproved for the loan so we went on to the options I had available for my vehicle. Bill discussed the benefits of each option and how it would enhance my purchase. I opted for most of them and there was no pressure or added explanations as to why I should pick the ones I passed on. The best part of the process was our acting like siblings. It seems we have the same demeanor and everything meshed. I was then taken to Jessica's office to go over the choices I made. She painstakingly reviewed everything and I signed the papers. She got me back to Bill and we went over stuff again. Due to time restraints I left and came back the next day. While "prepping" the car I went to service and met Joanne Gecevich. Like everyone else, I was greeted with a smile and congratulations for purchasing my new vehicle. I had some questions that were answered to my complete satisfaction. I also set up my first oil change. I then was "summoned" to the front where I got my parting gifts ( keys, manuals and extended warranty papers ). Ouside I went through pairing my phone and was shown the other functions that were available on my SPORT. I was told if I needed more help to come in and we would go over the things I have trouble with. When everything was completed Bill and I shook hands and the staff that was outside thanked me and said goodby. The next day I was called to say thank you for my purchase. Bill called me too so he could check on my satisfaction with my purchase. Bill also confirmed that I could come in if I had any questions or perceived problems with my car.
George Huff
May 23, 2016
I put in a quote request online for my wife, and got a response from Jordan Anderson. The quote seemed reasonable so we went in with 100% intention to lease the vehicle. Jordan wasn't available when we got there and so they stuck us with Steve We talked with him for maybe 5 minutes before he was telling my wife that there was no way she was getting a lease despite her great credit. Pushed us towards buying used instead quoting the old adage about "crawl, walk, run".We told him that we weren't interested in buying, much less buying used and that we'd just head home. He of course tried to stop us, that is his job after all. We left.When we got home we called Courtesy Hyundai in Tampa. It was a bit more of a drive, but would be worth it to get the vehicle we wanted. We talked to Pedro there and he told us there was no reason we shouldn't be able to get my wife her lease. We drove over and he linked us up with Mo. We test drove the car to ensure that it was in fact what we wanted, and a few hours later we left with a new lease on our 2016 Hyundai Tucson. In fact it was quite painless.So, Crown, you not only turned away a customer, but you belittled us and in an attempt to make a better turn around. (I've been told by a friend who sales cars in another state that salesmen don't make as much money on a lease, so I can only assume that is why this happened).We will never return to Crown, and will 100% be telling anyone we speak with about the buying/leasing process to turn their attention elsewhere. Drive across the bridge and go to Courtesy instead.
Tony C
May 23, 2016
My recent visit to this dealer was for an oil change, and an inquiry about a recall issue. Brian Casey assisted me and did an excellent job. My questions were answered helpfully and I even had my car wash included. Thanks.
Linda M.
May 22, 2016
I received excellent service from Brian Casey. I appreciated Brian's professionalism and courtesy. He took time to explain features of my Hyundai with which I was not familiar. It was a pleasure doing business with Crown Hyundai.
geoffrey.c.boyd
May 22, 2016
Bill Swan was excellent and we were able to workout a great deal in a short amount of time. Overall, it was a fantastic experience and we will return.
gpnder6
May 22, 2016
Bill Swan is an excellent sales professional. The staff is also very professional. My time there was quite short and very pleasant, and I will definitely come there for all of my service needs
kimmymiller94
May 20, 2016
Customer service was excellent not too pushy, and most of all super patient! Very pleased!! We were in and out between signing papers and driving off the lot within 2 hours! Love my new accent!!
catherine.corley
May 20, 2016
The service was awesome. I would buy another car from him and have already referred folks to William Swan and Crown Hyundai. My son may be his next customer.
nannym21
May 20, 2016
Kyle Hickman was awesome! The sales manager was not awesome...the whole experience took way too long and the pricing games were ridiculous. Just be straight forward with the pricing. It's so interesting how the manager magically raised the price that was on the sticker of the car by $2500 and not honor the price that you list publicly on your website. That's called bait and switch.
mathewcarlo
May 19, 2016
My wife and I were looking to purchase a family vehicle. Luckily, the Crown Hyundai dealership we went to had exactly what we were looking for! The service was great! Our salesperson, Sanja, was wonderful! She was friendly, and mindful to what we were looking for in our eventual purchase. I highly recommend this dealership to anyone and everyone looking for a car!
mayankraj86
May 19, 2016
I met Sanja within 10 mins and she made me try some cars. The best thing about her was she was not pushy from the start. She let me understand my needs and my expectations. She stood by me for around 6 hours to make sure I have the right price and the right car. I traded my Nissan 350z with a 2016 Hyundai Sonata and I could not be happier. Thank you Sanja Danicic!
perry.virginia1
May 19, 2016
I was extremely thankful for the service offered by Bill Swan. I will continue to be a Crown customer. There was another young man that set up/paired my phone to the car who was Very helpful.
Dario
May 19, 2016
I recommend people looking for a Hyundai car come and speak and deal with Bill swan. He will make a deal that you will like
kathyb0
May 19, 2016
Very professional staff, excellent customer service. Jordan and Sanja were awesome. The service department was very friendly and welcoming. Jessica in the finance department went step by step through the process. It was a very pleasant experience. I would highly recommend the dealership in the future.
kellerman.dick
May 19, 2016
This was the most pleasant car buying experience I ever had. Tony Cheung was the best car salesman I ever bought a car from. Tony went out of his way to help me both during the pre sale and after I had purchased the car.
Edna Price
May 18, 2016
I took my car in for the oil change and was pleased to find it was free. Tomm Burkart was very pleasant and helpful to me. I was not even there for an hour before it was ready and it was even washed. Thank You Tomm for a pleasant experience.
briecallarik
May 18, 2016
Carlos Lima and all of the staff at crown Hyundai were great and extremely helpful. I am very happy with my new vehicle. Thank you for everything
Anna
May 17, 2016
I want to commend Clifford Stouffer on the excellent customer service that he provided yesterday when I brought my Hyundai Elantra in to be serviced. This is the second Hyundai I purchased from Crown Hyundai St. Petersburg. And one of he reasons I went back is because of the excellent client service I receive from Cliff. He is the one who usually assists me and . he is very knowledgeable and explains everything thoroughly.
Mark I
May 16, 2016
Tony Cheung was my salesperson. He did a very good job of not over-selling the car. Competitive price, Easy buying process. My only disappointment was a few minor problems once I got the car home. Found several taillight bulbs burnt out and had to replace and minor issues with the console glove box that would close. Those should have been fixed if a proper inspection of the vehicle was conducted (as promised) by the dealership.
brownlab445
May 16, 2016
I received excellent service and Mr Swan was very concerned about the situation I was in. He took the time to make sure that I was satisfied with the car I was getting
jlsciarrotta
May 16, 2016
The process of buying/leasing a new car for the first time on my own was something that I looked to be stressful and intimidating. However, upon meeting Mark he made me feel comfortable and educated me on the options I had and what would work best for me. I was very pleased with the experience I had and satisfied with my decision. I will/have recommended Crown Hyundai to others.
timothy.b.heath
May 16, 2016
My former car was fairly small and I needed a new one in part to help with recent back problems. Crown came through with a tremendous purchase experience at a time when I was in some discomfort. Lance Dokes, the salesperson, patiently let me drive a number of different SUV's, walked me through various payment options including leasing, found the exact car (specific color) I wanted from a regional dealership and had it driven over, and then set up my lease. The trade-in for my old car was fair as is my lease agreement, and my new 2016 Santa Fe (V6) fits me and my needs perfectly. Thanks ever so much to Lance and the whole Crown team for their care and detailed help.
Travis D
May 15, 2016
Whenever I need to do either routine maintenance or a repair, the staff and Clifford Stoufer as rep are very pleasant. Their waiting room if top class, clean and modern. Always appreciate the quality customer service from Crown Hyundai. This is my second Hyundai purchase and so much better than other dealers of the past.
Satisfied Lease Customer
May 14, 2016
Every time I come to get my car serviced, Tomm is always professional and greets you with a smile. He never seems rushed or overwhelmed when speaking to you despite what might be going on at the dealership. He remembers the customer's name even several hours after dropping off your vehicle! Tomm is a great man to work with and recommend every Hyundai customer to seek his service. Thank you Tomm!
Seminole FL
May 14, 2016
Mr. Ryan Murray has provided me with very courteous and easily understandable service. Appointment times are promptly kept and the customer lounge is very comfortable. I appreciate the opportunity to receive a courtesy car wash for my 2012 Santa Fe which I purchased from Crown Hyundai.
Catherine
May 13, 2016
I was impressed by the service rendered by Cliff Stoufer! My car was returned in less time than I expected which I also appreciated. However, I do not like your waiting area, it's boring and nothing to read. When I learned my car would need to return, and require an overnight stay - I opted for a ride home with a pick-up the next day. That service was also excellent and much better than a rental car or sitting in your lounge!
garros26
May 13, 2016
A friend of mine perchused a car for crown and was treated very well so crown was our first stop. We did look at Toyotas but felt Hyundai had more to offer.We did trade in 2 Toyotas a 04 camery and 05 avlon.Hope our luck is just as good with Hyundai.
Hyundai buyer in the future
May 13, 2016
Warren Bennett provided me with great service. He was knowledgable and patient with all my questions. I'd highly recommend him to everyone! See Warren Bennett for great service!
virginia.hyland
May 13, 2016
I am very pleased with the purchase of my new car at Crown Hyundai, and highly recommend Steve Bednar, my sales rep. Thank you Crown and Steve for making this purchase easy, professional, and hassle-free. Great experience!
luciabeegee
May 12, 2016
I just purchased a 2017 Hyundai Elantra to replace my 2007 Hyundai Elantra. I returned to Hyundai because of the quality and workmanship of their vehicles. I had a very good experience with this Crown dealership the last time I purchased a car. I didn't hesitate to return for another vehicle from them. I spent approximately 2-1/2 hours at the dealership, and I think that must be a record! I returned a few hours later to pick up my vehicle and it was sparkling clean with a full tank of gas. Warren Bennett went over all the features with me a second time before I drove home in my new car.
melanie.johnson
May 12, 2016
I had a wonderful experience at Crown Hyundai and was very pleased with the service provided by Bill Swan who was very helpful and attentive and made the car buying experience a lot less stressful. It has been a long time since I have purchased a new vehicle so I was a little lost with the whole process. I also received excellent service from Tony Cheung who was able to help with setting up and explaining some of the features of my new car while Bill had to attend to another customer. Danny from the finance department was also very helpful in explaining everything and asking if I had any questions. Over all my experience was EXCELLENT and I would recommend anyone I know to purchase a vehicle from Crown and from Bill Swan.
NIKI.MALVEAUX
May 12, 2016
Bill Swan was wonderful to work with. He really does care about his customers and I apprciate all he did. When it is time for me to buy or lease another suv I will be back to purchase from Bill Swan.
Richard Layton
May 12, 2016
I brought my 2011 Genesis to this dealer for its first oil change since I purchased the car. It took 2 weeks before they could get me in for a Sat. apt. The services advisor, Ryan Murray, was professional and was very helpful. Since my car had never been to this dealer a full inspection was done. He went over all the results with me and made recommendations for other services that are needed. He also went over my warranty coverage so I know the dealer I bought the car from did in fact give me the coverage I wanted and paid for. I didn't give 5 stars as the day after the oil change I now have a check engine light on. I have a feeling that something wasn't put back to gather right and I can't wait 2 weeks for another apt. It may just be a coincidence but seeing as this was my first visit to this dealers service department and I am concerned about why the check engine light is now on. I will be getting it looked at by another shop to verify this new issue.
Rick Kriseman
May 12, 2016
I was extremely pleased with my salesman Steve Bednar, with the finance department, and the general manager. everyone at Crown was great to work with, and I absolutely love my new car. I would highly recommend Crown and Steve to anyone looking for a new Hyundai.
SHARI STONE
May 12, 2016
Tom Burkart and Ryan Murray are awesome! Very efficient and professional! Surprisingly, it's always a pleasure to take my car in for service at Crown Hyundai. Make an appointment today, you won't be disappointed!Thanks, Shari Collins
deborahgottardi
May 12, 2016
Maybe I should have asked for more for trade-in. Correspondence received after my lease indicated I may have gotten more for trade-in and/or discounts. Tony is an asset to your dealership.
dlellig
May 12, 2016
I was highly impressed with the friendliness, professionalism, and competency of the sales staff. All my questions were answered to my satisfaction. I would highly recommend this dealership.
gallese
May 12, 2016
Warren listed to my needs and recommended a burnt orange Tucson. I would not have even looked at if he had not made the suggestion. I love it.
geheavenlydays
May 12, 2016
Best ever I love the NEW Crown Hyundai. They gave me a chance when no one else would and made me feel really good about getting a new car.
jlaudonrbc
May 12, 2016
They treated me professionally and listened to what I wanted . We made the deal and everything was carried out as promised, all the way to the delivery.
Elizabeth
May 11, 2016
Jarett Ziemak put the C in Customer Service from the moment I got out of my car and back in it; The waiting area was very comfortable with beverages. The service time was awesome in and out in 1 hour and the car was nice and clean.
tuscon
May 10, 2016
Whether it's for maintenance or a service issue, Ryan Murray makes the whole process extremely easy. He is knowledgeable and courteous. A true customer service professional. I feel like he has my best interest at heart which I find very reassuring. I would recommend Crown Hyundai and Ryan to my friends.
donblairrest
May 9, 2016
My wife and I were promptly greeted by the salesman (herein Mark Bowen) when we arrived at Crown Hyundai in Pinellas Park in our 2013 Hyundai Sonata. The following discourse took place. M.B.: Are you looking to buy a new Hyundai? THE LAWYERS: Don't know. Probably not. We purchased this car in 2013, and it has been a very good vehicle. We do not really need a new car, and for your information, I don't like cars. They're expensive to buy and expensive to maintain. We have this Sonata and a 2014 Toyota Sienna at home. We are satisfied with both cars. However, if the terms were right, particularly the price tag, we would certainly consider a new car, even though we don't need one. M.B.: Tell me what you're looking for, and what would be the right terms. THE LAWYERS: I'm not really looking for anything, but I will try to abbreviate and short cut the bargaining and negotiations process. Therefore, I will not tell you about my health condition, and that if you offer a shockingly high price, I could have a heart attack or stroke. I will skip that part of the bargaining. I will also skip the part about my sick grandma, and the fact that I need to save money for her. M.B.: What's wrong with your grandma? THE LAWYERS: She's sick. Very sick. So sick she's dead. Next question. M.B.: What kind of car are you looking for? What do you consider good terms? THE LAWYERS: Let's get directly to the point. In the ideal world, you would offer to sell me the Genesis or Equis, cars in the $70,000+ range. Mr. Crown happened to be on the premises that day, and you went to him, and asked him how much he should sell the car for. Mr. Crown asked who the potential buyer was, and you (M.B.) told him it was Don Blair (THE LAWYERS), Mr. Crown replied, "Oh, it's Don Blair. In his case get him the best and most expensive car we have. Add all the extras. As for the price, since it is Mr. Blair, give him the car at no cost. THE LAWYERS, with a final comment to M.B.: What I just referred to is the ideal world, and I understand it doesn't always work that way. But, you get the idea. Give me a deal. Thereafter, we began the negotiations process on a 2016 Hyundai Sonata. The end was nearing when M.B. brought Charlie in on the negotiations. (The only flaw was when it was my turn to counter, Charlie reduced his offer that was already on the table, thereby bidding against himself. I called this to his attention, and admonished him for bidding against himself. He then continued and said, "Make me you best offer." I wrote down a number, handed it to Charlie, and Charlie extended his hand for a handshake, saying, "We have a deal." I probably left some money on the table. The total time involved was probably three times longer than it should have been, but everyone had fun (except my wife, who was embarrassed by my conduct.) The above story is true, and you may confirm its accuracy with Mark Bowen. Mr. Bowen deserves special recognition because of his ability to endure and withstand the bargaining process. At all times he maintained his knowledge of the product, courtesy toward the customer, and professionalism. He is, without question, an asset to the Crown organization.
esrivero59
May 9, 2016
Bill took the time to understand our needs. Found us the perfect car, price, color. He made it happen. What a great experience, pleasant people and nice dealership!
Kitty
May 6, 2016
Request for service was handled efficiently and time stated for service was right on. In fact they finished in less time than was originally quoted.
klwhite3
May 6, 2016
Had a great experience. Look forward to going back in the future seeing William and Jessica again. Will let family and friends and customers know about the great experience. I live in Sarasota Florida but would travel to crown always.
lebron
May 6, 2016
He is an excellent salesman, he provided me with all the information I needed to purchase a vehicle with a fair credit score, when asked to follow up, he did just that, very courtesy & knowledgeable.
Arthur
May 6, 2016
Clifford Stoufer did an outstanding job as our customer service advisor. He is very knowledgeable and explained the minor mechanical problems we were having. Everything was taken care of to our satisfaction.
walter flynt
May 6, 2016
Cliff Stauffer is a great representative for your company.
hotgerman119
May 5, 2016
Amazing people . Everything went smoothly. Everybody was so friendly. Car was exactly what I needed and wanted. Will tell all my friends to go there to purchase a vehicle.
vondal91
May 5, 2016
My salesperson was very professional and friendly he was very knowledgeable in the aspect of the car and advised me everything that I would need to help me have a great experience with the dealership. I will recommend this dealership to family and friends as well as a sales person that I dealt with
Nikkidawes
May 5, 2016
Jordan was the best! This was my first time buying a car and he eased all my questions and worries. Super patient and easygoing! Great car salesman, if you wanna buy a car definitely go to Jordan.
Realog2k85
May 5, 2016
My sister came in for her oil change she was taken care of quickly and efficiently by Ryan he took care of everything she needed and got the car washed also I was in and out in no time great service as always and a comfortable lounge to wait while my vehicle was been serviced !!!
m.nakelski
May 4, 2016
It was a pleasure to do business with Bill, We have purchased 3 vehicles in the past 2 years from him and each time it has been quick and painless.
cpitt
May 4, 2016
Ryan was very helpful and efficient. He has a great personality and knows his job very well!! He found out all answers to my questions and responded quickly. Recommend Ryan highly!
KENNETH PATCH
May 4, 2016
I brought my car in yesterday as some warning lights appeared. Ryan immediately got my car into the waiting line to determine the problem, analyze the situation, and quickly remidied the necessary service, which thankfully was covered under warranty. In addition, I had a recall notice and Ryan insured that was taken care of also. Great visit, 5 star treatment from RyanKen Patch
kimistry59
May 4, 2016
Thanks to Mark Bowen, my car buying experience was amazing. He took the time to handle my requirements with a level of comfort and communication that was extremely refreshing. If your looking for a Hyundai, see the team at Crown St. Petersburg and ask for Mark Bowen, this is the man to see. Kim Suhr
chantell caberte
May 4, 2016
bil l swan was very helpful and instrumental in my getting a new car. my first ever and it was a pleasant experience
Chelsea fan
May 4, 2016
Tomm Burkart did an excellent job. Courteous, professional and efficient.
kimistry59
May 4, 2016
Thanks to Mark Bowen, my car buying experience was amazing. He took the time to handle my requirements with a level of comfort and communication that was extremely refreshing. If your looking for a Hyundai, see the team at Crown St. Petersburg FL and ask for Mark Bowen. He goes above and beyond to accommodate your needs. You will have an amazing car buying experience.
L.B. Gordon
May 4, 2016
I recently bought my second car from Crown Hyundai, and I have to admit the process was a good experience. I was greeted immediately by my salesman, Warren Bennett. I was introduced to a manager and then I joined Warren in a 2017 Elantra. I bought the Elantra and was out of the dealership within 2-1/2 hours. Warren spent a lot of time going over the new car features with me. And he reviewed them with me again when I picked up my vehicle later that afternoon. I will definitely buy another car from Crown Hyundai in the future.
Tyler A. Campbell
May 4, 2016
I had to take my 2012 Hyundai Tucson in for a repair and he helped me very promptly and I felt like he actually cared about helping me. The repairs ended up being covered under warranty which was an added bonus!
ibluesmilei
May 2, 2016
Very good experience! Tony Cheung, my car dealer, really took the time to listen to me and helped me to pick out the best car for me. He test drove 6 different cars with me. When I finally made my selection, I couldn't be happier with the price and the deal I got. Thank you for all your help, Tony!
mwghfan22
May 2, 2016
If you have not met Bill Swan at Crown Hyundai and you are looking for a quality car, look no further! Visit Crown and ask for Bill Swan, he is a great guy and works magic for you. Especially when you think you are down on your luck. Thank you Bill
Tharius bethel
May 2, 2016
Week I have to say crown hyundai is a great place to buy a car, I just bought 2006 hyundai Azera for the right price and very nice car, my sales manager Carlos Lima did his best, I recommend this place if you need a nice car
John Shupe
May 2, 2016
Tomm Burkhart has been our Service Advisor since 2012 for our Sonata, Azera, and Genesis. He is a pleasure to deal with and his knowledge of the Hyundai Brand is remarkable. P.S. I am an older person and I do not like the change to the service area in that I have to stand while talking with Tomm.
Niki Malveaux
May 2, 2016
Bill Swan was a huge help in purchasing my suv last week. This was the first positive car purchasing experience everything was easy. I feel the Bill truly does care about his customers. I will be back in 3 years to work a new lease with Bill.
Kyu
May 1, 2016
Ryan Murray is my service advisor.He is a very good advisor. He explan before and after I had service. He has good knowledge of car and nice person. Thanks, Ryan.
Sbarefield
May 1, 2016
Ryan helped us getting our car checked in at the end of the day for service to be performed today there's quite a lot of deferred maintenance that needed to be taken care of. Ryan explained everything in advance. He called when he said he would. The car was ready when you said it would be. Very satisfied.
neongabby
Apr 30, 2016
Great service as always. Ryan was able to fit in my car repair at the last minute. Both Ryan and Jarret were very pleasant with their service and high quality customer service attitude and i wasn't made feel rushed.
RobD8007
Apr 30, 2016
My poor car has required close to $7,000 in warranty repairs. Thanks to Ryan, the process has been easy and convenient. I cannot say enough good things about the Hyundai warranty, the Crown service center, and in particular, Ryan - who has been able to get me in for service on many a Saturday, with very short notice.
Sonata owner
Apr 30, 2016
Ryan Murray provided an excellent experience for me when I had to bring in my vehicle for an emergency repair. I was very stressed and he made me feel at ease and handled everything quickly and efficiently. Thank you Ryan for your help and your post appointment follow up it was greatly appreciated!
BLevine41
Apr 30, 2016
BILL SWANN!! Bill, my fiance and I had a fortuitous meeting on the side of the road. Odd way to start a review but it's true. We were both stopped at a light, when I gave some leftovers to a homeless man and Bill gave him money. From there Bill, who noticed my Elantra, struck up an efficient, stopped at a red light conversation, and literally threw me a business card, telling us to give him a call if we needed anything. Months later when I needed some maintenance at Crown, Bill noticed me and from then on we kept in touch. 1 years later I just finished leasing my 3rd car through crown for my fiance and I (2nd through Bill). Bill and his associate Jordan delivered in every way possible. Couldn't be happier with the experience. I will surely be back at the end of the lease to lease yet another Hyundai from Crown. Thanks team!!
fdossining15
Apr 30, 2016
i had a great time going over all of the options with Warren Bennett , and couldn,t be happier with my new purchase, will tell friends Crown, and the professional people working there.
Ellen Engels
Apr 29, 2016
I filled up my window washer container but still no fluid would come up to the windshield. It looked as though all the fluid had dripped out, so I assumed the container was broken. Went into Crown Hyundai thoroughly expecting to replace it when Joanne M. Gecevich in the service department opened the hood and saw there was still fluid in the container and then noticed that the rubber connectors to get the fluid to the windshield had come lose. She fixed them in a jiffy and there was no charge! Great work, Joanne, and thanks! Ellen Engels
gwallace
Apr 29, 2016
My wife and I each bought a new Hyundai within the past 18 months from Crown Hyundai. We have had both vehicles serviced by Crown Hyundai, and have been very pleased with their service.
jrock17801
Apr 29, 2016
As I said previously, this was a very pleasant and painless experience in purchasing my 2017 Elantra. I must say that the personnel were very pleasant to me. They introduces me to the Manager and answered all my questions. Imad answered all my questions and told me to call him at anytime if I had anymore questions or help with my car. I like that personal attention very much.
CB from Tampa
Apr 29, 2016
Buying a car can be a complicated and stressful experience, but thanks to my sales representative I was spared that. Steve Bednar at Crown Hyundai helped and supported me through the process of purchasing my 2013 Sonata Hybrid. Steve was very patient and provided detailed information. The process was smooth, and everyone at the dealership was friendly and courteous.
Sandra Tubbs
Apr 28, 2016
Had great service from Ryan Murphy. He was very pleasant and told me about a recall I did not know anything about. Was very happy with everything. This is my 3rd Sonata from this dealer and am very happy with everyone there.
Bugaroni
Apr 28, 2016
My passenger window stopped working and was stuck halfway. Tomm reassured me they would be able to fix it. Not only did the window get fixed but also two recalls that I didn't even know about. I am so appreciative of the excellent and timely service.
nakiagreen76
Apr 28, 2016
I came into the dealership for a new battery on my 2012 Sonata. I made a comment that it would be a nice birthday gift to get a new care. Imad ran the numbers and made my car buying experience great! I actually purchased my first Sonata from him as well. I will definitely return to Hyundai for future purchases. Thanks Hyundai for such a pleasant experience as well as a great birthday gift!!
nhill002
Apr 28, 2016
The dealership is great and my service guy Tomm Burkart is the greatest and this is my third car and so far we have never had an issue with the cars
pamluvsbirthin
Apr 28, 2016
I am very pleased with my car and the options that came on the car. Mark was an excellent sales person who wanted to give me the car and options I was looking for.
tlchristner
Apr 28, 2016
Jordan was friendly, competent and worked hard to get me just the right vehicle. He followed up to make sure that I was scheduled to bring my car in for pin striping that had yo be done. It was a pleasant car buying experience.
Diane R
Apr 27, 2016
I just bought a 2017 Hyundai Santa Fe from Crown Hyundai in St Pete, FL. Sanja Danicic was our salesperson. Its been a while since I've bought a new car, so naturally I was a bit cautious and wanted to make sure that this was the car I wanted. Sanja was excellent about explaining the various features on each car I test drove, and when I made my decision, she once again made sure I understood the workings of this car. She made sure the paperwork was done and made the whole process not so overwhelming. I love my new car and look forward to working with Crown Hyundai in the care of my car.
Brandee
Apr 27, 2016
I recently had an issue where my car wouldn't start (push start). I called and spoke with Ryan Murray who walked me through the process to start my car and met me at the service entrance 15 minutes later. He changed the battery in my remote for FREE (which was the issue). I am very grateful and happy to call with any issues that arise!
gisele727tiburon
Apr 27, 2016
When I was told it was time to think about trading in my 2001 Hyundai Tiburon it was heartbreaking at first, but once I got into the NEW 2016 SONATA......it is a HEAVEN!!!!! I LOVE MY NEW 2016 SONATA - I wouldn't give it up for anything!! :)
Dawn Hayes
Apr 26, 2016
I have always had a good experience at Crown Hyundai. All the service advisors are very polite and professional. The cost of repairs are in keeping with the quality of work completed and of course there is always a warranty for any work completed. Service is timely and the waiting area is very pleasant. I am a happy customer. Chris Sanborn is a very good manager and of course my favorite is Cliff Stoufer and in his absence Tom Burkart did a great job! You cant go wrong with either of these good honest men!
Frankied
Apr 26, 2016
Crown Hyundai in St. Petersburg, FL is a great experience for both buyers and service appointments. From my salesman, Bill Swan who sold me the car at a great price. Today I brought the car in for service and it was another wonderful experience. Joanne Gecevich was my consultant, and she was wonderful to deal with. I've been going to Crown Hyundai for the past 6 years and would not consider going to any other dealer, for both sales and service.
PassingPhaseOne
Apr 26, 2016
Had a great experience at Crown Hyundai. Even though we didn't end up buying the car we were interested in, we will definitely be back. Our salesman Mario was super. We never felt pressured, and he seemed more like an old friend we hadn't seen in years than someone trying to sell us a car. Wish all the sales associates were like him. When we return, we will surely ask for Mario.
Bob O'Reilly
Apr 26, 2016
I am a Canadian with a Canadian Genesis, but since I have owned it, Crown has been my go to dealer for service, as we spend half the year in Florida. Tomm Burkart has been my contact since 2012, and he has always been great to deal with and provide advice. This review is negative, but having to do with the service area changes made since my last visit. The changes in the service reception area, have diminished the area for the reps. to use, as well as having the customer stand up while taking to him. Not nearly as user friendly. Who the heck designed the area, and who agreed to undermine the impact your service rep. has on the customer when he/she enters the door. Thanks, Bob O'Reilly
bethmcds
Apr 26, 2016
The sales staff to the service personnel are excellent. Top grades to Sanja Danicic our Sales Consultant. We have now leased four vehicles through Sanja and she's the best!
Blsweeney
Apr 25, 2016
I stopped in to look at the new Santa Fe SUV as I was prepared to purchase a new vehicle in the next 2-3 months. Mario Pozzi was my salesman. After sitting in the car of my choice and talking about all the options and then taking it for a test drive -- I was sold. However, we had not talked numbers yet. They made me an offer I couldn't refuse. I left the dealership and returned within the hour and sealed the deal. Mario is a great salesman and not pushy. He is also very knowledgeable of the Hyundai. I will be a repeat customer! Jessica Scarboro is another asset to this dealership!
Carlos lima
Apr 24, 2016
Thank you Jarret for heping me, my car is much better now.
Louise L
Apr 24, 2016
Keep him. He is a great access to your company. Rremember to appreciate a good salesman when you have one. As a ninety year old lady, i did appreciate the way he greeted me. Also, I apprecaite the patience he had when He explained and re-explained some of the new gadgets that are on the car. I had looked at quite a few cars before I came into Crown and knew what I wanted but was not sure where I would buy the car. He was able to sell me the car....and that took a good salesman to do that. I do feel if I have any questions, he will continue to help me.. Now, I have to be a good salesman and talk him into taking me fishing!!
Stan
Apr 24, 2016
The service for my vehicle was handled smoothly and fairly quickly. The facility provides snacks and a WiFi connection. I was able to get some work done and everything was addressed on my vehicle. The staff were very considerate and professional and Jarett was excellent. Looking forward to my next service visit!
david1
Apr 24, 2016
They gave me a loner to do some business and a Doctors appointment and the car was ready before I finished my appointments. The loner was a brand new car similar to mine. Can't ask for much better service than that. I spoke to Imad Yazback about my upcoming lease end and what options I have. Very helpful. Clifford Stoufer and Chris Sanborn handled my service visit and made it a very pleasant experience as good or better than I ever receive with my Lexus.
joani33771
Apr 24, 2016
I found the dealership to be clean .the people to be friendly .gave me all the time I needed to make a decison.i would recommend this dealership to my friends
Shiva9887
Apr 24, 2016
We had a great experience with Christie. She listened to us and took great care to find us the right car and give us a fair price. We recommend her for your next purchase.
Manuel Velazquez
Apr 23, 2016
My husband and I were pushed to give a great review to our sales cosultant before we even purchased the car. Spent over 4 hours trying to purchase a car and when we decided on the car that we wanted the salesman that was attending us said he would be back with the keys which he never did. When we went to look for him inside he was in a meeting. What kind of salesman leaves to a meeting in the middle of a sale without informing the customer? What a frustrating experience and unprofessional on his behalf. I was determined to drive off the lot with any car but he seemed to care more about giving him a good review than making a sale!
Michael Moore
Apr 23, 2016
Good Job. Thank you. Thanks for the assistance on the warranty claim and the quick turnaround.. See you next time I need service. Mike Moore
pamela0222
Apr 23, 2016
Sanja Danicic was my sales lady, and I recommend her!!! I am not sure why she isn't listed. She was patient with me and an incredible person. I was not planning on buying a vehicle that day, but she made it so easy.
Kressenia Gretter
Apr 23, 2016
Tom Burkart is my Service Manager, He is amazing!!! He takes care of me and anything that needs to be done to maintain my car. I love Crown Hyundai, there's no place better to go!!
SylviaD
Apr 23, 2016
Crown Hyundai is the place to go for car care. I am especially pleased with Clifford Stoufer. His interest and desire to do the very best for my car makes my service appointment a pleasant experience. Clifford Stoufer is definitely an asset to Crown.
charlotte.entelisano
Apr 23, 2016
Loved my experience at this dealership and LOVE MY NEW CAR!!!! Lance was great and made the process quick and smooth! I would definitely recommend anyone to buy from Crown Hyundai!
ddabaj
Apr 23, 2016
For Sales ask for Carlos Lima - I bought two cars from him - He is Awesome! For Service ask for Jarett Z. Always fun and friendly and gets the job done right!! LOVE LOVE LOVE them!
kristynu888
Apr 22, 2016
Lance Dokes was excellent to work with! He was very patient with me while I made all my final decisions, ie: color, interior color, etc. He took his time explaining all the buttons and features in my new car. He made an experience that was stressing me out prior to arriving at the dealership not stressful at all. I can't recommend him enough!
tmc#1980
Apr 21, 2016
Bill Swan got us exactly what we wanted; car and cost. Bill did exactly what he said he would from start to finish; no sales games. Extremely simple and stress free buying process. Great over all experience with our sales rep Bill, finance associate Jennifer and the entire Crown Hyundai team. Would definitely recommend and return for future purchases.
Nancy Robinson
Apr 21, 2016
My service representative was Clifford Stoufer and I must say he was very polite, friendly and wanted to do anything to help me. I would be happy to have him any time I need service on my Tuscan
Ms. LLR a loyal fan
Apr 20, 2016
Imad Yazback made my experience in buying my 2017 Hyundai Elantra a very effortless and pleasant one. It is because of meeting Imad a few years ago while getting my other car serviced that when it was time to purchase my new car that I called him for an appointment. In my opinion, he is the best sales consultant I have ever had in all my years of buying cars. I have told several of my friends if they want to look at Hyundais, call Imad.
Labanowitz1
Apr 20, 2016
Tony Cheung was 100% the best. He made the whole experience comfortable and easy. Ryan Murray stopped by to say hello. Leslie Magruder was also very nice explained all the paperwork. What a great team. I was very satisfied with the whole experience.
lorrainedcheung
Apr 20, 2016
I bought a 2016 Tucson worked with Tony Cheung and Lance. I am very happy with the car and the customer service was great.I would recommend Crown Hyundai to all my friends.
StPete Buyer
Apr 20, 2016
Mario did a great job of working to get me a super deal. If you're in the market for a Hyundai, Mario is your guy!
Pauline Green
Apr 19, 2016
Always a good experience when I have my '07 Sonata serviced, Clifford Stoufer takes very good care of me and my car needs. Also love driving away in a very clean car ! Thanks, Crown Hyundai !
Alexia Daigneault
Apr 19, 2016
I went into Crown Hyundai looking for another vehicle. I had an appointment with Tiffany and Christie. After going over what I was looking for etc.. we started the search and both these lovely ladies were both so knowledgeable. They were able to answer all my questions in a quick and honest manner. I was able to find the right vehicle in the right budget for me and my family. I will continue to do business again with Crown. Love my Hyundai Tucsan. If you want a great honest sales rep go see Tiffany or Christie at Crown Hyundai.
chef1john
Apr 19, 2016
Justin Hoffman was 100% the best. Leslie Marisa was great!thanks to the great team. Very satisfied with the whole experience. I will definitely be back. Thank you all.
Michael & Penny
Apr 18, 2016
We were having a communication problem with Hyundai USA regarding the change of ownership for our Hyundai Sonata. We contacted Ken Feck and within 24 hours we had a solution and our vehicle is now properly set up at Hyundai USA.Thanks so much for your help.Michael and Alice RileyBradenton, FL
Jan K
Apr 18, 2016
A little disappointed at first and was leaving when Bill Swan stopped me and begin to listen to me and worked until we made the deal. He didn't give up on me. We finally a greed and I am again driving a new Sonata.
Jan Chevy owner
Apr 12, 2016
,Bill Swan of Crown Hyundi St Petersburg FL was the most amazing salesman I have ever dealt with. He made my buying experience greater than I thought possible. He found the perfect vehicle for me, exactly what I wanted, all bells and whistles! Took my trade-in and made my dream come true! WOW. I highly recommend Bill who is knowledgeable and efficient and will l provide a smooth, stress free and pleasureable car buying experimce. Jan Proud owner of a Chevy Equinox
hale.rm
Apr 7, 2016
I have to give my compliments to Steve Bednar, this man was terrific in getting me everything I wanted... Steve Bednar was able to give me the deal I wanted before I even went to Crown Hyundai...
Hp
Apr 7, 2016
Carlos Lima was super friendly and very straightforward when discussing pricing. Ryan Gibb was also helpful with showing the vehicle and all the feature options. I'm a big fan of this dealership! I never felt pressured or that they were being shady.
kimberly_lyke
Apr 7, 2016
The people who helped us were very friendly and tried to help us with the best of their ability. My new car is amazing and i got a really good deal on it which makes me very happy.
stinkygasman0123
Apr 7, 2016
I have dealt with Crown Hyundai in the past the other sales department. They are the most courteous and easy people to work with and are very thorough and explaining the work that needs to be done and repairing your vehicle.
rlrjr
Apr 6, 2016
Carlos Lima and the entire Crown Hyundai Team made my car buying experience a breeze. How nice it is to go somewhere and be treated fairly. Crown has an excellent selection of new and top of the line used cars. I have now bought two used cars from Crown and could not be happier with the quality and the deal I received. If your in the market for a new or used car, I highly recommend going to Crown and ask for Carlos Lima. You'll be happy you did.
bergy2
Apr 6, 2016
What a nice guy. Had a nice meeting while my Sonata was being serviced. Drove a new Sonata, learned quite a bit about the newest technologies incorporated in the 2016 models. Mario is from Michigan originally, Royal Oak area so it was easy to speak (I'm from that area as well) to the area and he is also a gear head. Woodward ave. rods and all.Mario. Thanks for a good day in discussions, & at the wheel of a new Sonata,,,,,,,,,,,,,,,,,,,Doug
tran123
Apr 6, 2016
After spending the hold week shopping for a new car finally I stop at crown hyundai, trying to open the last place, just find the right place to get what I need and want, the samples man Carlos Lima work hard to find me a car the color MY WIFE WANTS AND THE PRICE I WANT, I have to say it was a great experience
Benny
Apr 5, 2016
I am so happy for long time I just drive old cars, just shopping for one more used car, my sales man put me on a brand new hyundai Accent. Cronw Hyundai and Carlos Lima are the best. My next car for sure will be there.
jdespota1988
Apr 5, 2016
Bill Swan did an amazing job of getting me everything i wanted and asked for in a car. I am very happy with my visit to Crown Hyundai! I will be a returning customer to Bill Swan and Crown Hyundai!
kirkpatrickrg
Apr 4, 2016
Very pleased with my sales representative Mark Bowen. He went the extra mile to meet my needs. Mark was willing to do the little things that make purchasing a vehicle a pleasure.
rtremmel
Apr 2, 2016
My wife and I had a great experience at Crown Hyundai. I was going to buy the regular Elantra Limited but after checking out the safety features in the Ultimate package, I was sold. Bill showed me many cars, had one for a test drive, and eventually pulled a car from another dealership that was exactly what I wanted.
angiesongbird
Apr 2, 2016
This happened to be my last car dealer stop in helping my mom by a new car. We were not bombarded with salesman. We met with Bill Swan and Jordan Anderson. They were so nice, helpful, no pressure, asked our price range and showed us many lovely options. In the end they got and awesome deal and car. I was not looking to trade in my 2010 but I got such great service and deals that I ended up buying a 2016 Hyundai Elantra GT that I love! Thanks guys and Crown!!!??
JOSE N CHINEA
Apr 1, 2016
After visiting several dealerships, we stopped at Crown Hyundai in St. Petersburg, FL and Carlos Lima make us feel welcome. He make the best deal for us in the Santa Fe, we are so pleased, grateful and we recommend him to any person that wants a Hyundai. Great person.Jose Chinea
Michael & Penny
Apr 1, 2016
My wife had a limited budget and was particular about the color of the seats. Mark found the car she wanted that fit her budget. A couple of test drives later, she drove away with what she was looking for. We were both pleased with the professional manner of Mark Bowen.When my wife found there might be a problem with the spare, Bill Swan took care of her concern while we waited. Great job, Bill.
PatrickRules
Mar 31, 2016
Carlos Luna should teach classes in how to treat people. From the second I met him I felt like he was honest and fair. Go see him for a great car buying experience!
Shontel M Wilson
Mar 31, 2016
Christie Coppin and Carlos Lima helped me today. They were very welcoming and helpful. They are very reasonable. They helped me pick the right car that fit my needs and budget and we're up front and informative.
Jose Chinea
Mar 31, 2016
Great experience, friendly people and salesman, Carlos Lima gave us the best price on our SUV. We recommend him. Great guy. Jose Chinea
PatrickRules
Mar 31, 2016
Carlos Lima is the best sales person I have ever enciybtered! He is honest and friendly and will treat you like family!
Bradys1
Mar 31, 2016
Imad has helped me purchase 2 vehicles. & I will continue to drive to St.Pete from Pam Beach to purchase future vehicles , I would recommend Crown to anyone
catgrn78
Mar 31, 2016
I love this vehicle. It drives like a dream with no engine or shifting noise. The back up camera is wonderful. The radio and navigation tools are super.
EllenVanHalen
Mar 31, 2016
Excellent service! Mark was so helpful and friendly, and really worked with me to meet my needs. I would recommend Crown Hyundai to my friends and family
Fin
Mar 31, 2016
Ryan Murray was my service rep. handling my Vehicle . Check in was simple and fast. Advised me of the wait for service and repair. I decided not to wait at dealership and headed in to work. Within about 2 hours I was told my vehicle was services and ready for pick up. I brought my car in for a tire patch. Recently purchased, I want to be sure the vehicle gets checked out correctly. Ryan was very personable and professional. Upon my return, he advised me all the service department did and made sure it was easy to check out. I will be sure to ask for Ryan when I return for my next service date.
indygirl79atyahoo.com
Mar 31, 2016
Had a great experience. Imad was a great salesperson , no pressure and really worked hard for me. I would recommend him and the dealership to my friends
Joycell
Mar 31, 2016
Carlos Lima at Hyundai was a very great sales man he cateried to my wants and needs he had good knowledge on the cars when I had a question about it he was very patient when I couldn't make my mind up I would recommend him to anyone who is seeking to purchase a veichile
ltodd11
Mar 30, 2016
A price was agreed to then the dealer prep was added, really turned me off. Also no one seamed to know the intrest rate from hyundia on a Tuscon at the time we were negotiateing a price.
Nick
Mar 30, 2016
Tomm Burkart sets the standard for exceptional customer experience. After a disappointing service at another dealer, Tomm resotred my faith in Hyundai and I'll definitely be back again & again.
quiltsngills
Mar 28, 2016
Everyting at the dealership was excellent Everyone we ha contact with treated us with respect and courtesy.Our salesman Mr. Martinez was both knowlegable and courtesious
Red Sox fan
Mar 28, 2016
We had a great experience at this dealership. Carlos Lima took great care of us and searched until he found exactly what we wanted. Thank you Carlos LIMA
Teri
Mar 28, 2016
Went in for oil change, new wipers and steering column noise.Tomm Burhart was very professional and made sure I wasn't charged for the replacement part in my steering column. When ever I'm there, I always go to Tomm. He is very up front and honest. While driving away, I hit a very bad down pour of rain and one of my wipers came loose. I was forced to pull over and call them back for help, Help did arrive and Chris was very quick and very apologetic for the situation. Thank you gentlemen for always being so caring and helpful!
Evan
Mar 27, 2016
Crown hyundai was easy place to deal, I just got my 2016 sonata sport the right color and right price. My salesman Carlos Lima did a excellent job very professional and proud of the car he presented to me. I recommend this place.
Chet braden
Mar 27, 2016
I am really happy with my 2016 sonata I got from Crown Hyundai, Carlos Lima my salesman was very professional. I recommend this place .
Aurora
Mar 27, 2016
Con hyundai i a really god place to buy a new vehicle. C?los Lima get my new 2017 elantra on the r?ght color and Price . I recommend C?los lima and crown hyundai thanks your service
Hoa chung
Mar 26, 2016
Thanks Carlos Lima my salesman , good price, easy to deal with. I really recommend crown Hyundai. This is my second car.
melissa wilkinson
Mar 26, 2016
Carlos Lima thank you for getting me into the car I was in love with. Friendly and went out if his way to get me what I wanted...
JORGE
Mar 26, 2016
My experience here today was incredible. They treated me like family. I worked with Christie Coppin and Carlos Lima. Go to Crown Hyundai and ask for them. The 2017 Elantra is gorgeous
srolston
Mar 25, 2016
For the first interaction to the final hand shake, Lance Dokes was amazing and made the sale very smooth and easy. I was very honest and had great communication throughout the sale process. The finance staff was informative and made financing clear and straight forward. She explained everything and all warranty and extra thoroughly. I would eagerly and happily recommend all those i dealt with and Crown for any new or used car purchases.
goldwragg
Mar 24, 2016
This is the only dealership I will purchase from. We have purchased 4 cars since 2005. Excellence in Sales and Service. Top notch team that Crown should be proud of.
hench1
Mar 24, 2016
After having recurring problems with my Toyota Avalon, a make and model that I have owned for over 20 years continuously, I went to Crown Hyundai to try something different. The entire experience at Crown was different-I was treated professionally, no pressure, full disclosure and was given a great deal on a new Sonata. I'm thoroughly pleased with Crown Hyundai and would recommend it to anyone.
weinelb
Mar 24, 2016
Carlos was superb once he realized that I was more concerned with features than cost. Danny went out of his way to help a dual citizen whose credit history had evaporated during my prior 29 years in Australia before retiring home to west Florida. I strongly recommend Crown Hyundai--especially if you are looking to save some money. For a car dealer they have more concern for saving the customer costs than may be good for themselves.
dawsond308
Mar 23, 2016
Very professional sales person, Jordan Anderson, and Business Services, Leslie Magruder. This dealership is the best! I will definitely purchase my next Hyundai from Crown.
muddimersatgmail.com
Mar 23, 2016
We purchased a pre-owned Santa Fe from Crown Hyundai and Christie looked after us so well. She is so service focused and arranged everything so well. We would recommend her to anyone looking for a good deal and great service. Well done Christie!
nika29
Mar 23, 2016
My experience here was awesome. I purchesed a pre-owned Elantra. Mario Pozzi was amazing! He worked with me on getting me the exact car I wanted at the exact price that I wanted. I practically got a brand new car which was well worth the money they were asking for,but he worked with me and got it exactly to the price I asked for. I would recommend this dealership to anyone looking to buy a car new or used, and I would also recommend Mario to be your salesman he was great, couldn't be more happier with my car! The service there was just overall great.
CDK0007
Mar 23, 2016
I recommend Crown Hyundai Service St. Petersburg, Florida. I have a 2013 Hyundai Sonata. My Service Advisor is Tomm Burkart. Whenever I take it in, Tomm checks for any updates that might be needed or any service due. The Service Professionals always provide great service AND even clean my car.Today was different. I noticed an oil leak and called Tomm and asked if I could bring it in. While the schedule was really full, he told me to come on in. I brought the car in around 11 a.m. and was thinking I might have to leave it over night since I didn't have an appointment. So, I went and ate some lunch nearby at Dennys (great BTW ask for Sarah - she is wonderful). When I came back to check if I should get a shuttle home, Tomm said the service guys jumped on it and it was ready. Thanks Tomm Burkart -AND- the Hyundai Service Professionals! - Christina Kenney
bobbyjudywhaley
Mar 22, 2016
Salesman was professional, very informative with no pressure. Went over all the features of the vehicle and explained the great warranty information. We wanted to take a day to make a decision and he gave us his cell phone number so he could be available at any time for questions
Gvmarinova
Mar 22, 2016
Johnathan Schroeder was extremely knowledgeable and professional. Very kind and patient. He was very open for negotiations. That with the minimum of twenty five words for the review is bad idea.
hlopez103
Mar 21, 2016
When I bought my car from crowne I was ok with how they treated me at first. I felt really rushed and pushed into making my final decision. When I spoke to an associate on the phone he described the condition of the car and misled me to believe the body of the car was in a condition it truly wasn't not only was the front bumper damaged in a spot not easily detected in a picture or walking around but the back bumper had also been damaged as well these damages amount to about 2,300 dollars in cash the dealership was also very clever in turning off a tire pressure sensor that was really in turn 4 tire pressure sensors that amounted in 1,000 dollars in cash I also called crowne about the issue and they said that this was normal and that the humidity briefly would turn the tire pressure sensors on they knew I had three days to return the vehicle and if I would've known these things I would've brought the car right back lastly but not least in going through my paper work I came to find the price I was quoted was false in dozens of paper work the dealership throws at you they had added 1,500 dollars in cash to the price of my car. I waited 6 months to write to make sure my analysis was thorough and I've come to the final conclusion that this business is dishonest If anyone from crowne would ever like to go toe to toe on numbers or scenarios that were mishandled feel free to call the Nissan 350z nismo owner from July 2015 My advice is please just take your time and do your homework when you buy a vehicle or you will lose thousands
Hoa Chung
Mar 20, 2016
Just stop to shopping for a new car for my sun, my salesman Carlos lima was very patient and knowledge about the product Was very easy for me take home my new Hyundai Accent. I really recommend this place. Hoa Ching
Chris4301970
Mar 19, 2016
Went to the dealership to lease a car for my girlfriends daughter. Within minutes of meeting Christie we felt so comfortable with her and knew we made the right chose in coming to Crown. Go see Christie if you want to get a great deal on a car.
Goodchild27
Mar 19, 2016
Went into Crown Hyundai to look into leasing vs. financing a car. Christie was knowledgable and gave me all my options. She got me into a brand new car at a great payment. Awesome experience!
John33710
Mar 19, 2016
I have bought 12 cars in my lifetime and this experience with Mario Pozzi at Crown was the most enjoyable ever. I can remember times of anxiety and frustration with hours -- sometimes days -- of trying to get the deal I wanted, I stopped by Crown Hyundai on a morning just to see what was available in newer used cars. Mario Pozzi met me at the door and we talked about what I would like if I could find it. He lead me to the PERFECT car, arranged for loan terms that I thought unlikely. I had it test driven, signed and ready in less than 3 hours.In the following days, they had the best follow-up of questions that I had ever seen.
Patrick M
Mar 19, 2016
I came in with my wife earlier, and we are still in the preliminary stages for an auto purchase. John greeted us and took his time answering my wife's many questions. We've been in before, and spoke with him then, as well. We've been to multiple dealerships as of late, but he has shown the greatest care for our needs, and my wife likes him (which makes my day better). We're almost there, but will definitely will seek out John.Thanks,Patrick
Phinfan99
Mar 19, 2016
Im very happy with all the staff here at Crown Hyundai! Very helpful and straight doers people. I would recommend anyone to come here and buy a car from them.
Rcderek18
Mar 18, 2016
I pulled up in my old car Mario was standing at the door and could tell I needed a new car . Yes my old car was that bad . Mario right away made me feel comfortable . I told him my situation and he was straight up honest with me . He started showing me cars that I was looking for . He was never negative has we were working threw the deals offered. Every one at crow Hyundai was really professional and nice it will recommend them to friends and family . Left there with what I wanted and had the payment were I needed it . If anyone reads this review and you do have bad credit Crown Hyundai will get you in a car they work hard for you . Do not go to a buy here pay here .
venomqueen
Mar 18, 2016
Great buying experience. Only thing is that everything takes forever, not just at this dealership but all dealerships. Buying a car.... keep the whole day open.
GunmetalGrey
Mar 18, 2016
Had a fantastic experience from start to finish. My salesman Steve Bednar was very courteous and professional as well as knowledgeable. The sales manager Ken Feck was also friendly and professional. My first new car and Ken and Steve made it a wonderful experience and I would recommend Crown Hyundai to anyone.
MEddington28
Mar 17, 2016
Great experience! We leased our Santa Fe here and then came back to buy it. Everyone was very helpful and friendly. Truely feel like i was given the best deal possible. Would definitely return!
mweber03
Mar 16, 2016
If you don't want to waste your time and experience a car dealer that works and LISTENS to you- Crown Hyundai is the place to go!
Kara214
Mar 16, 2016
Mario Pozzi Is a very good salesman he actually took time to Get me the best car possible for me and my baby . I seriously recommend him to anyone who is financing the car for the first time.
joneill235
Mar 15, 2016
They were all very polite and customer oriented high standards and make you feel very important. And will go above and beyond to meet your needs and wants in a car or suv. I have the new Tuscan and so for (only had it a few weeks) I love very satisfied with it. Thank you Imad.
dantezephon
Mar 14, 2016
I was very pleased with my visit and purchase of my 2016 Hyundai veloster. The employees at crown were pleasant and friendly. I would definitely recommend this dealership.
mp4bees
Mar 14, 2016
Our salesmen during 2 different vehicle transactions were with Imad and Carlos who were both professional. .. friendly. ..and thorough. Floor staff throughout the location were also friendly and welcoming. ...making our vehicle purchase a smooth. ... hassle free experience.
Sam318
Mar 14, 2016
I've been wanting a new car for a while, but have been hesitant to visit a dealer (my local dealers) because of all the negative reviews I read on them online. I expanded my search a little beyond my hometown and came across Crown Hyundai. I live in Sarasota, so it's about a 40 some mile drive, but Crown Hyundai's excellent reviews were too good for me to pass up. My mom (after some begging) drove me up as my AC wasn't working in my Honda. We worked with Bill Swan and Jordan Anderson! Bill was very helpful, welcoming, and he went over everything so I understood it; he's an honest businessman! Jordan helped me understand the kinks of how my car works. It was definitely worth the trip, and I would recommend this dealership to anyone. They made the purchase of my first brand new car an exceptional experience. Oh, and Bill also gave my mom a gas gift card for her troubles of driving me up!
Cheri Pappas
Mar 14, 2016
I brought in my car to have a part replaced. The staff was, as always, extremely courteous and helpful. Chris Sanborn is more than a 5 star service manager but there are only 5 stars in your rating system. He is the consummate professional. He always makes you feel like you are the most important customer. He is able to answer all of your questions, keeps you apprised of the status of things and goes above and beyond to get you in and out in a timely manner. While I was there, I also ran into Mario Pozzi. He is another great person to work with, He had a wheel cleaner/wheel revitalizer kit and graciously offered it to me knowing that I like to keep my car looking good! I cannot say enough about the staff at Crown Hyundai. From the sales staff to the service staff to the man at the top, GR Tarr, I have had nothing but a wonderful experience with Crown Hyundai. I would not hesitate to recommend them to anyone who wants a great vehicle, great sale staff, great customer service and great auto service.
Albert Pavlas
Mar 12, 2016
The quality of servicing my Equus went way beyond the heading of routine. It was cordial, courteous and concerned.The Equus service manager,Cliff Staufer, was a true professional. I felt most comfortable with his information and explanations. His team handled the appointment and completion in a timely manner. The 2 different valet team members, Tim and Jerry couldn't have been nicer.I am so relieved about moving into this area knowing any future Equus servicing will be handled in the same friendly and competent manner.Hats off to Cliff Staufer for his leadership.
away2004
Mar 11, 2016
Out of the five dealerships I visited Crown Hyundai was the best by far in customer service, salesmanship, and value. My sales person William Swan was very straightforward and honest when it came time to negotiate the price of vehicle. Additionally, Crown Hyundai gave me the best trade in price, more than double from a local Honda dealership, towards my new vehicle purchase. Jessica Scarboro, the Financial Services Manager, was very patient, knowledgeable, and clearly explained all my finance options. This was first time buying a new car and Crown Hyundai exceeded all of my expectations. I would highly recommend anyone looking for a new Hyundai to visit the Crown Hyundai dealership in Saint Petersburg Florida.
mfenrn
Mar 11, 2016
This is the second car I have purchased/leased here. I will continue to do so, because I like and trust my salesman, Carlos Lima, and the overall friendliness and helpfulness of the entire staff. Thank you to all!
dan.linzy
Mar 11, 2016
I really enjoyed the treatment that I received at the dealership. The environment is open and friendly, and every member of the Crown Hyundai staff was a pleasure to work with. I especially enjoyed working with Jordan Anderson as my salesperson.
dpwalsh200
Mar 11, 2016
Tony Cheung made my first car buying process very easy. He showed me all the features and found me a model that suited my needs. I enjoyed working with Tony and I love my new 2016 Hyundai Elantra GT!
jamesquale
Mar 11, 2016
We got a great deal at Crown after visiting a few other dealerships, Mr. Swan helped us negotiate a good deal and also was great walking us through the procedure, I felt very comfortable with Mr. Swan and will probably come back and recommend Bill to anyone who is interested in procuring a new Hyundia vehicle. He follows up on everything.
jeff.mech
Mar 11, 2016
Experience at Crown Hyundai was the best. Involved with two other dealerships prior and found Jordan in sales was very cordial and attentive in the whole process. Thanks again ....
Kkprincess11
Mar 11, 2016
I have bought many cars and this was by far the best car buying experience I have had. Everyone was pleasant and no pressure. Jordan was helpful and knowledgable. I would recommend buying your next car from him!
EDWARD
Mar 8, 2016
I VOTE MARIO POZZI EMPLOYEE OF THE MONTH FOR A WONDERFUL JOB THAT HE DID HELPING ME OUT FOR THE PROBLEM THAT I HAD AFTER BUYING MY CAR . WHAT A SALEMAN. HE IS THE BEST.
Bennett tanya
Mar 7, 2016
A bit late writing this but Imad gave me the best experience I have EVER had purchasing a brand new car!!!!!! I purchased my 2016 Veloster in December and he was the most pleasant gentleman I have had the pleasure of meeting and will recommend him to anyone that asks me. Thank you, Imad, so much for your patience, knowledge, and genuine down to earth personality!!!!!!Tanya Bennett
1966golfer
Mar 5, 2016
Brian Casey was very courteous and helpful when checking in my car for service, all the work was done well as they always do, Thanks Brian for your help!
genestern
Mar 5, 2016
I have owned 4 Hyundais over the pat few years and have had them serviced exclusively by Crown Hyundai Sservice Dept. Tomm Burkart, my service advisor, is a consummate professional and working wih him always brings a smile to me. He brings great credibility to the dealership and I wholeheartidly recommend him and his service team.
SPcarhunter
Mar 5, 2016
Good experience at Crown Hyundia. My salesman, Johnathan Schroeder, was very knowledgeable about the products he showed me (and that's not always true in my experience). Thanks.
cowcow923
Mar 2, 2016
The sales rep was very prompt with anything we requested, good to talk to, and knowledgeable about the vehicles he was advertising to me and my family.
gigi - s
Mar 2, 2016
Imad Yazback, is a courteous and professional salesman whom I would recommend most highly to any friends interested in a new Sonata or other model Hyundai. He answered all of my questions and found the right car for the right price for me. I am delighted. Gigi Gleeson
Bocara
Feb 29, 2016
Brian Casey was very courteous and helpful when checking in my car for service, I didn't have an appointment , which I couldn't get for two more weeks. Which is crazy but he kept me advised of the situation and due to the fact it was Saturday the wait was not horrible.
Phil123
Feb 28, 2016
Stopped by Crown Hyundai to look at used cars. The salesman was John Schroeder, he was very helpful and polite. No pressure to buy, showed us vehicles that were in our price range.
kmarta24
Feb 27, 2016
I have done a service on my Elantra at Crown Hyundai several times now. I keep coming back because of the customer service. As soon as I get out of the car I am greeted by an employee and taken inside. I normally work with Jarett Ziemak who is very friendly and knowledgable. Always mentions any recalls or additional services i could use for my car but is never pushy about it. I dont feel like I am pressured to buy anything. Always answers any questions I might have and keeps me updated while I wait.
Johnt89
Feb 24, 2016
Christie Coppin gave me a great deal and was very friendly and patient! I would definitely recommend her to others! I also worked with Carlos Lima and he was very helpful
very satisfied repeat customer
Feb 24, 2016
I recently purchased my third Genisis from Steve Bednar and highly recommend Steve for his professionalism, courtesy and honesty in dealing with me. Steve has an ability to make you feel at ease and answers your questions with an ability so you can understand. I will go back again when the time to purchase another Genesis arrives.
Tina burkart
Feb 22, 2016
Today I finally made it back into the dealership after our new lease purchase with a gazillion questions, thank you Jonathan Schroeder for handling ALL of it for me. Looking forward t working with you in the future!
DBUS
Feb 22, 2016
I want to thank Tom Burkart for his exceptional customer service and professionalism . I will continue to bring my car to Crown Hyundai for service.
Tina3366
Feb 21, 2016
Thanks Ryan Murray for taking care of me when I brought my car in for service.He is very helpful and friendly I would recommend him to anyone going for service.
tmapone13
Feb 21, 2016
Justin Hoffman at crown hyundai was awesome whether it is buying a car or just service everyone there is no nice and very helpful. One thing I like is that they just cut to the chase and tell u like it is. Justin Hoffman met all my needs with no problem and was very nice courteous and professional it was great talking with him and would recommend him to everyone
jnewberry50
Feb 20, 2016
Jarett Ziemak of Crown Hyundai in St. Pete provided outstanding customer service. He was not only very professional, friendly and knowledgeable, he was very prompt as well. I was in and out within an hour. I did not have to wait long. His customer service skills go above and beyond. I am very happy with the service. I will be requesting him from now on. Thank you Jarett for the great experience!! :-)
Brett
Feb 19, 2016
Christie made my experience painless and easy. She was very nice and understanding with my needs and wants. She did very well with the process and would definitely recommend her and crown Hyundai.
BUFFGINI
Feb 19, 2016
I am very satisfied with my experience at Crown Hyundai! It was the best car buying experience that I have had! I was able to drop off my car for service and drive home in a new vehicle that same day!
Content Customer
Feb 18, 2016
We really enjoy taking our cars to this dealership. Tomm Burkart is just an all around, nice, hard working individual. He's professional, but can relate to you as a person, not just a client. He always remembers you. Just a friendly dealership. No one likes car repairs, but when done the honest way, you don't mind. That what Crown Hyundai gives.
Happy1334
Feb 18, 2016
MR Swan was very hopeful with my new car very professional and caring person I was bless to have him as my salesman and looking forward staying in touch with him!
HRL123
Feb 17, 2016
Mr Brian Casey - Service Rep correctly diagnosed our Steering problem and immediately scheduled an appointment to repair our 2013 Sonata. When we brought in our Hyundai for service Brian took excellent care of us. He informed us of approximate time of repair and was spot on. He kept us informed during the repair process, and assisted us during checkout. I would definitely take my Sonata back to Crown Hyundai for any service needs and ask for Brian Casey to be our service rep.
GOOD1DOUG
Feb 16, 2016
Ryan Gibb followed up and helped when finance dropped the ball. W We will never use Leslie Magruder again! Only Danny Lai! Danny is awesome! He financed three of our four vehicles bought there. I had asked for Danny Lai but it was his day off. My finacee Sherri just purchased a 2017 Elantra. Everything went great! Ryan Gibb and Danny Lai. We would not let anyone else do the financing.
CROWNEDBYSOPHI
Feb 15, 2016
I went in for a recall service on the wrong date (by mistake) they worked me right in with no problem. While my car was getting serviced, I spotted the new 2016 Sonata and fell in love with it. I was able to get a great deal with lower payments and lower interest rate! Imad and Ryan were great and customer service was impeccable!
angel
Feb 15, 2016
Jordan Anderson was the best. He got straight to the point. He helped me get the right car for me. I would definitely recommend Jordan to family and friends.
Bradley17
Feb 15, 2016
I was treated so great at the dealership today. Jordan Anderson helped me get a new car that made my wife so happy. We were not sure if we were going to buy . But Jordan was able to help us find a vehicle that fit into our budget. .
Hyundai owner now 33715
Feb 13, 2016
Bought a Mercedes a few months ago and realized it was too small...Have been shopping around and wound up at Crown Hyundai.Looked at a few cars in the lot then went into the showroom.We were greeted by Jordan Anderson and h showed us the Hyundai Sante Fe Sport that was on the floor...Very personable and eager to help find us the right car...His knowledge of the vehicle was outstanding !We fell in love with the Sante Fe and bought it for what we wanted to trade for...Probably the best car buying experience we've ever had !!
TSMOLA
Feb 13, 2016
This was my second vehicle from Crown Hyundai. They make the car purchase experience a very enjoyable one! The new Sonata Sport offers a comfortable ride with just the right amount of get up an go!
DAKOTAGILK
Feb 11, 2016
Imad Yazback went above and beyond my expectations to make the experience pleasant. His sales style was low-pressure, calm, and sincere. Good on his word!
EEDLAROCHE
Feb 10, 2016
love the new car its just what we wanted love the new car its just what we wanted love the new care it was just what we wanted
Ghart67
Feb 10, 2016
I have used Crown Hyundai on several occasions for various services. The on-line appointment set up is great and easy to use. I've worked with Jaret Ziemak on most of those occasions and his customer service is excellent. He is very professional and always calls me as soon as the car is finished.
carzzzzzz
Feb 10, 2016
Had a great experience with Crown Hundai! John was great, honest, patient and helpful. He stayed without me through my 2 month long decision process and remained patient. They accommodated my schedule and were thorough throughout the process.
NURSECARRIER
Feb 10, 2016
Bill Swan was fabulous! Answered all of our questions honestly and truthfully.Very knowledgeable and not pushy at all. I drove 50 miles to look a specific vehicle. When I decided to buy new instead I could have made that purchase less than 10 miles from my home. Instead I drove 50 miles to St. Pete because Bill Swan was so great!
TIFFDICKERT
Feb 8, 2016
These guys made car buying easy! They were very helpful with all questions i had. I felt like they had my best interest in mind and made me felt at home. Two thumbs up!
dhpw
Feb 8, 2016
This was my 3rd visit to Crown Hyundai and the rd vehicle I have bought here. All have been new Hyundais. What more can I say!
COOKIE2744
Feb 5, 2016
Brought my existing 2012 Sonata in for 2 recalls and recommended maintenance. While waiting, I looked at new 2016 Sonata LTD and saw the improvements that had been made, i.e, passenger seat adjustable, navigation and driving safety alerts and body style change. Bottom line, I left with a beautiful 2016 Sonata LTD!
LIVETORD
Feb 5, 2016
It was a very nice and reassuring exsperance at the crown dealership . Am very satisfied with sales and service exsperance . Will recommend to friends and family .
ralph
Feb 5, 2016
We have been dealing with you for over three years now. And are very happy. We have bought three cars so far from you. Very satisfied.
MiltonBronson
Feb 3, 2016
I visited your dealership on Friday January 29, 2016. I was greeted by an attractive young lady, Christie Coppin. I informed her that I was responding to a mailer from the dealership and n reality was only looking and not sure if I was going to be able to afford a new car at this time. After a tour which included a view of the 2017 Elantra she checked my credit rating, trade in value of my 2013 and prepared the necessary paperwork to make me a offer. Christie was very knowledgeable and courteous throughout the entire procedure. I left your dealership with a 2016 Elantra and as in the past I am very pleased with it. It is my fourth Elantra, and probably my last. In the event that I learn of an acquaintance in the market for and automobile I will definitely recommend Christie Coppin.
ranger99
Feb 3, 2016
The salesman (Mark Bowen) made my car buying easy and was very helpful. I drove over an hour away to this dealership and it was worth it.
Jim
Feb 3, 2016
My recent visit to Crown Hyundai was first class. They did a great job with the service and an added feature, a very clean car after they were done. Tomm Burkhart was very courtious and he kept me advised when my car would be finished. Keep Tomm Burkhart on your staff. Thank you very much. Kind Regards, Jim Leach
shirley brown
Feb 2, 2016
I was not given all the info required to make my best deal in purchasing or leasing a new vehicle. The financial person talked too fast and did not allow time for questions.
FRANKGUERRA06
Jan 30, 2016
My experience at Crown Hyundai was phenomenal! Everyone was very nice and helped me select the right vehicle for me. Price wise and of course credit wise on my end I am extremely happy with my purchase and will be buying from Crown Hyundai again. Hyundai has an exceptional group of people working for and representing their brand. Could not be happier!
lgmthack
Jan 30, 2016
Go see Brian he will make sure to get you the best service. Very friendly staff and office always clean. Had 2 Hyundai always take them to Brian.
Milton Bronson
Jan 30, 2016
I went to Crown Hyundai yesterday to look at the latest models. I have been very pleased with my past four Elantra's. I was greeted by Christie Coppin who showed me the new 2017 Elantra plus the 2016's. She was very knowledgeable and courteous. She researched my credit and my Crown history and prepared an offer on a new Elantra. The initial costs that she offered was more than my budget allowed and I thanked her an apologized for taking her time when she may have been able to make a sale had it not been for me. I asked for my car keys. She then asked what I would be willing and able to pay. I gave he the number she excused herself and got a manager named Don. We then spent some time coming to an agreement. Subsequently I agreed to the payments and we completed the sale.Now though, I have a bone to pick. This is kind of my fault for not checking the new car completely. Considering that my 2013 had all the bells and whistles that I like I guess when I sat in the 2016, got that new car smell and the clean interior I was not alert enough to realize that the 2016 did not have all the balls and whistles of my 2013. For instance steering wheel volume control, telephone control, fog lights, the front seat arm rest in immovable. These are only the things that I noticed on the drive home. I hope that I don't discover others. At any rate taking these items into consideration I feel that I did not get a fair trade in on my 2013. This is my fifth Elantra and I have been very pleased with all of them, I just feel that I have been downgraded in product and upgraded in price. Sincerely,Milton Bronson
denise1977
Jan 29, 2016
I cannot thank Wayne Rudge enough for providing such wonderful service. My 6 month old 2015 Sonata was totaled in a head on collision. The accident has left me stressed and injured, and I was concerned about obtaining another car. But Wayne made the process such a pleasant one, and I love my new car. I cannot thank Wayne enough for being so kind during this stressful time. Thank you!
jtaj0312
Jan 29, 2016
We came in to purchase my vehicle after the lease was up and the staff was very helpful. The only reason this is not a 5 star review was because it took hours to complete the purchase.
DSTRIEBICH
Jan 27, 2016
My sales rep, Richard Stow, was excellent. He knows his product and his competition and made the purchase process easy. I would recommend Richard to anyone looking to buy a car.
FAVOREDPR09
Jan 27, 2016
I am very pleased with service and my purchase. My salesperson did everything possible to ensure that I was satisfied and got what I wanted.
JCHAMPLA
Jan 27, 2016
From my personal experiences while purchasing my 2016 Hyundai Tuscon recently, I highly recommend all interested shoppers to visit Crown Hyundai, and Mr. Steve Bednar, before they finalize a deal anywhere else.
RDPNEWELL
Jan 27, 2016
Professional staff, great to work with. Staff really worked hard to make deal work. Made car buying experience tolerable and less frustrating. Would recommend dealership and staff.
Camille
Jan 27, 2016
I brought my Elantra in for a recall on my sunroof. I also asked if Tomm Burkart could research the problem I was having with my Blue tooth . When a call comes in ,it identifies the phone number and not the name. He spent a lot of time with me and then had the technicians also work on the problem. They were unable to resolve the problem, saying that there had to be a problem with the phone.I really took a lot of his time.Camille Handlin
BOLTONMC
Jan 26, 2016
Great experience. Bill Swan was professional and knowledgeable! Worked with me to get the exact car I wanted by searching inventory at nearby dealerships. Highly recommended!
kimberk
Jan 26, 2016
Great service from Justin and the entire team at Crown! Highly recommend this dealership as they provided excellent communications and helped with all my questions and anxiety.
Michelabracich
Jan 26, 2016
Great experience with Ryan Gibbs found the perfect car for me. The experience was fast and very easy for us, the customer to enjoy a great car buying experience
seanmil
Jan 26, 2016
Great experience, second vehicle from Crown Hyundai. Floyd was quick and efficient. Offered high end of trade value on my trade in. Thank you very much. .
Sandra and Matias
Jan 25, 2016
My wife and I were looking for a new car, and thanks to Bill Swan, we were able to get the 2016 Hyundai Sonata. We received a friendly greeting from him, outside the door, when we arrived. He took care of us without wasting our time and respected our requests throughout the negotiations. He's great, very patient, and has a passion at what he does. He isn't pushing you to buy, he is helping you to have a great experience while searching for the right car for yourself! We would definitely recommend him to our friends.Thanks to Damian Lambert too, that helped us with our financing. He was professional, nice, and very helpful.Regards,Matias and Sandra
Dan58
Jan 24, 2016
Great experience, christie coppin excellent saleswoman, dealer worked great with us and our budget..only sold us what we was looking for..car was just what we wanted to the T
MOCONNELL44
Jan 23, 2016
Very happy. Both of the sales reps I dealt with were very thorough. Service was too. I would recommend Crown Hyundai to my friends and relatives.
shirley brown
Jan 23, 2016
Parker Fleming was very helpful in getting to a price we could live with. A few hiccups on timing and getting paperwork completed, but all was worked out.
ralph
Jan 22, 2016
Execellant...he took very good care of us. He made sure that we understood the car and the contracts that we were signing..he showed us the car and explained in great detail so we could understand the operating system..
Jay1945
Jan 22, 2016
Jon..was a big key to me purchasing at Crown. Easy going, knowledgeable, not pushy (my fear when buying a car). The sale manager worked with us to get to a price that I was comfortable with. While the car was not in their inventory that I was looking for..Jon kept me apprised of the situation and we jumped on it (a 2017 Elantra) when it came on the lot. Good experience...(bought a Touring 4 years).I was impressed with the changes in the 2017..so we waited til they became available...I was particular about color..luckily it became available with you next (2nd) shipment.Great overall experience!!
Joe M.
Jan 22, 2016
Wow! CHRISTIE COPPIN went out of the way to help my wife and I as we tried to narrow down my wife's search for a new car. We have been Crown customers for over a quarter century and while we have always been treated courteously and professionally Ms. Coppin took customer service to a new high. We were clear that we were likely looking for a certified used Hyundai and that they did not have what we were looking ior on the Crown inventory. However,, we asked Christie if she would show us Elantras and Sonatas and allow my wife to test drive both. Christie could not have been more accommodating. She had us out in different models with different trim levels. She spent considerable time with us without any type of pressure tactic and full well knowing we were unlikely to make a purchase from her.. Her help assisted my wife in making a decision and she did end up purchasing a CPO Hyundai Elantra, though from a different dealer. Of course, all the service will be performed by Crown Certified Technicians. Thank you Ms. Coppin. You are a model for true customer service.
JRGRZEGORCZYK
Jan 20, 2016
Imad Yazback was very helpful. The experience was a pleasure event. I would be very happy to recommend to my friends your dealership. Thanks again.
KELLY.MUZZEY
Jan 20, 2016
Once the car was delivered from another location; I test drove it and we started the paperwork. I was out the door in less than 2 hours!
MARLAMARTINEZ419
Jan 19, 2016
My husband and I had a great experience leasing my car. my husband ending up buying a car as well. We would definitely recommend this dealership to others.
AnneG
Jan 17, 2016
Excellent experience with sales consultant Mario Pozzi. He took care of us without wasting our time and respected our requests throughout the negotiations. We were able to take advantage of end-of-the-year specials with financing.
tombass
Jan 15, 2016
I knew what car I wanted when I got to the dealership- I was greeted by Justin Hoffman who made the sale process very cordial and made sure the process of the sale was as smooth as could be- I have always had a strong angist when having to purchase an auto- but this was an experience of relief!Thank you Justin for making it "easy"
Judy495058
Jan 15, 2016
From the time I parked my 2001 Infinity G-20 in the parking lot of Crown Hyundai St. Petersburg I knew I had made the right decision to purchase my 2016 Hyundai Sonata there. Naveed Kanchwala came out to greet me and I was immediately impressed by his demeanor. As an old-fashioned older woman I have certain behavior expectations of the people with whom I have interactions and Naveed absolutely met them! He is mannerly and respectful and pays attention to what you say to him. All of the negotiations regarding the lease of my new car had been handled by my son-in-law in Atlanta and Naveed by phone. All I had to do was arrive at the dealership with my trade-in, confirm the type of Hyundai I wanted, meet Leslie in Finance to sign papers, and wait for my car to be prepped for my purchase. Meanwhile I was introduced to Ryan in Service as I will be dealing with him for my first service experience in June. Naveed also kindly removed some items from my trade-in and transferred them to my new car for me -- what EXCEPTIONAL service! After the purchase of my new car I had occasion to call Crown Hyundai with some questions regarding how to operate the car and spoke to Ken Feck. Ken was super patient in talking me through what I needed to know and I am so grateful to him for that. EXCEPTIONAL service is what I experienced at Crown Hyundai St. Petersburg from the beginning to the end of my transaction! Thanks to all of you with whom I spoke and especially to Naveed for his kindness and professionalism!
ECRISCI71
Jan 13, 2016
Christie Coppin went above and beyond in helping us purchase our new santa fe. We started talking with her in October and did not buy until December. she was in contact with us throughout that time letting us know when new vehicles arrived.
GINNY.SHEPHARD
Jan 13, 2016
This was by far the best car buying experience I have encountered. He made the experience very easy and walked me through everything including following up later.
igou
Jan 13, 2016
I went to crown Hyundai with my sister who was looking for a new car. We were helped by Mario who was able to answer our questions and concerns every step of the way. He was fantastic! Not only did my sister walk away with a new car, I also did, thanks to Mario!
ED.CARROLL
Jan 12, 2016
We had an excellent buying experience in terms of friendliness, details, price and getting the car we wanted with our salesperson. Glad we came to Crown.
BOMAR41
Jan 11, 2016
Not only is the staff helpful they are also courteous and fun people wonderful crew we would definitely recommend and share experience with other people...
RUSSANDBARB2012
Jan 11, 2016
I love this dealership. This is the second vehicle in 3 years that we have purchased. A very professional and polite group of people. Keep on doing what your doing!!!!!! We will be back!
RENEE240
Jan 9, 2016
Overall buying our new Hyundai was a relaxing enjoyable experience. We were unsure which size vehicle to purchase. Our salesman Justin Hoffman took the time to compare a large versus mid size SUV by placing them side by side so we could evaluate them. At no time did we feel pressured to "hurry and pick one". Once our choice was made the process of the purchase was smooth and easy. We left the dealership with our new car, confident we selected the right size car to meet our family needs. Will highly recommend the dealer and dealership.
anglgrl5i
Jan 9, 2016
Jarrell Ziemak (?) of Crown Hyundai has help with getting my car serviced in a excellent manner from his experience with the vehicle and customer service. I would definitely refer others to your car dealership
Loria13
Jan 7, 2016
Tommy Burkart took excellent care of my brand new Sonata after I had it towed there for 2 flat tires. They had my car back on the road for me in just a little over an hour. Made the inconvenience a quick and painless process.
ronb21
Jan 7, 2016
I have been buying my last 3 cars at Crown Hyundai and have never had a bad experience , Sanja Danicic was excellent. I bought a 2016 Hyundai Elantra and truly enjoy the car.... I had a family crisis also going on and she was very understanding. We talked for a couple of months and I got a great deal on the new car. Cheers Sanja !
ralph
Jan 6, 2016
Tomm Burkart has always been a great asset to us for information and understanding..when we bought our second car Tomm was a great help for us.
AHSHERMAN13
Jan 5, 2016
We had an excellent experience at Crown Hyundai in St. Petersburg. We worked with Mario Pozzi who is extremely knowledgable, professional and efficient. He made our decision in purchasing another Sonata a no brainer. The additional safety features in the 2016 are fantastic. It has everthing and rides fantastic!! Thank you Mario!
FLMOON11
Jan 4, 2016
Thank you Crown Hyundai! I came back to Crown when I wanted a new car because of my excellent experience with Cliff Stoufer in your Service Department. Imad Yazback is absolutely the most professional Sales Consultant I have ever met! My buying experience was outstanding. He found me the perfect car to meet my all my needs and I love my new Elantra GT!
Patch1012
Jan 3, 2016
Naveed and Mr. Swan provided outstanding customer service when I was looking for a new car. We came in on Christmas Eve, and the representatives stayed after closing to provide me with quotes on a new car with my trade in, and answered all of our questions.
tmakos
Jan 2, 2016
I got great service and Floyd truly wanted to help me find a good fit. I was listened to and did not feel pressured to buy above my limit. Floyd was honest with me about pricing and availability. I felt comfortable talking about my finances and spending limit. Thank you for putting me in a safe and reliable car!
Laszlo
Jan 2, 2016
I met a great salesman who was very polite, new his business, and was the best salesman I've met in a long time, being 78 yrs old.
Kirk&Melissa
Jan 1, 2016
We had such great service on our1st Hyundai, we went back again. Thank yoh Johnathan Schroeder for a great sales presentation. Not pushy and easy to deal with.
largomae
Jan 1, 2016
Appointment was for 1:00 p.m. Talked to Ryan Murray within few minutes. He advised me since it was a busy day, service should take about one hour . Service was finished within time frame so I could continue with my day. Mr. Murray was very personable and I felt very comfortable with him. He presented me with my keys and wished me a good day.
Adavis30
Jan 1, 2016
Crown Hyundai is by far the best! William Swan handled my sale. He was very honest and polite. Also, it was Hassel free and was in and out in no time at all. Go see them for a wonderful car buying experience.
RCANCELINO
Jan 1, 2016
My recent purchase is the second purchase of a Hyundai product from Crown Hyundai. William Swan is a no pressure sales representative who listens to your needs and finds the best fit at the right price. Bill has a passion for helping people and providing the best deal possible to fit your budget and needs. The staff at Crown Hyundai are both professional and personable making for a truly excellent buying experience.
LISASHERER84
Dec 31, 2015
Thank you to the staff and sales reps at Crown. You guys went above and beyond for my husband and I and we really appreciate it!!!
rstatz7
Dec 31, 2015
Great place to be to purchase a vehicle! Friendly and helpful service! Put my family at ease with a great affordable new car and answered any questions we had!
Kristen L.
Dec 31, 2015
Was very pleasantly surprised by the service I received at Crown Hyundai. I will not hesitate to bring my vehicle there every time I need service.
Larry Park
Dec 30, 2015
Alternator quit on my 2011 Santa Fe. I came into the dealership without an appointment as I was concerned the vehicle would leave me stranded on the side of the road. Mr. Burkart immediately took control of the situation in a very kind, considerate and competent manner. I have had difficulties with other Hyundai dealerships and have had concerns over whether I would ever buy another Hyundai. Mr. Burkart was most professional. I may have to re-consider my thoughts about Hyundai.
vstatzer
Dec 30, 2015
Came in hearing good things about Hyundai brand but we were very inexperienced in terms of car buying. Customer service was great from the start. These guys gave us all the information we needed up front and came through when we finally decided to make the deal. Couldnt have gotten a more affordable deal anywhere else. Bill Swan is the guy to see!
Kristen
Dec 29, 2015
I have been to many service departments and left feeling dissatisfied many times. Tomm Burkart always takes care of me and I always leave happy. Thanks Tomm and Crown Hyundai for the great service.
NESLOAYZA
Dec 29, 2015
It was an excellent experience to purchase a new car, big difference with other dealers. I am very pleased with my new car and I am enjoying my Hyundai Veloster very much.
chris323
Dec 28, 2015
Thanks to Bill I was able to get the SUV that I wanted. He asked me a few questions and pointed me towards the exact vehicle I was looking for. I would definitely recommend him to my friends. He's great at what he does and makes your car buying experience enjoyable. :)
HEATHER.PENROD10
Dec 28, 2015
Wayne & Justin took great care of me. This is our 2nd purchase from Crown Hyundai and have been completely satisfied with the experience. Great job!!
Jo709
Dec 28, 2015
I leave all my service matters to Tomm Burkhart. He keeps everything running smoothly. Every thing I have had done on my 2011 Elantra has been timely and worry free. He also keeps a record of my service schedule. This in invaluable! Hope to see him anytime I need service!! I have also recommended him to friends(specifically)
lorenzomike
Dec 26, 2015
Floyd Martinez did an excellent job on helping to get a new SUV. I would recommend him to all my friends. Thank you for the help.
holland9
Dec 25, 2015
Great,Imad Yazback was amazing both in professionalism and knowledge of the vehicle. It was a pleasure dealing with him from beginning to end. Imad is the best of the best, thanks ImadThis was my second experience with Crown Hyundai, the service was great and I would definitely recommend them, Buy the Hyundai sonata sport 2016, Wow.
MarinaW
Dec 24, 2015
Stephen Bednar is the best sales person I have dealt with in years. Professional and courtesy, knowledgeable and patient. Everyone at Crown Hyundai were easy to work with and helpful throughout the entire process.
DONAHUEALANB
Dec 23, 2015
Their was a young mechanic that worked on my car several days after I bought it new that really impressed me. I didn't get his name.
GIESCHEN
Dec 22, 2015
Manager Charlie Mohr and salesman Parker Fleming went out of their way to make my daughters surprise first car purchase a special and unforgettable experience. I highly recommend this dealership.
wsarubbi
Dec 22, 2015
I highly recommend Bill Swan. Here's why: Bill created the ultimate car buying experience. He understood the market. He didn't play "games." He is also extremely personable, attentive and flexible. In short, there are many car salesmen but there is only one Bill Swan!
vwynne
Dec 20, 2015
I'm a college student who was stuck in St. Petersburg coming from Orlando with a car that wasn't working properly, a dead phone, and no GPS. I was helped the second I walked in by Ryan Murray. Ryan explained and made sure I understood everything that was being done to my car, lent me a phone, and made sure all my needs were met. They fixed the problem, along with a couple other things they found, and got me out of there within a reasonable time; all for $0! Hands down the best service I have ever received! HIGHLY RECOMMEND CROWN HYUNDAI!!!
Zulexa0205
Dec 20, 2015
Thank you so much Ryan Murray. A great costumer service person. Very professional and understanding. It was a pleasure to meet you him. He was very clear explaining to me what was done to my car.
Cgdave
Dec 20, 2015
Thank you so much Christie Choppin. Amazing sales person. Personal and professional. It was a pleasure to work with you. Listened to what I needed and met my needs. Never put pressure to buy.
aqua2479
Dec 19, 2015
Christie was a great and understanding person who met all my vehicle needs and went out of her way to meet a budget I could afford. Go see her!
Kgworden
Dec 19, 2015
Bought a car here 3 years ago...not a fabulous experience, but came back this time because their service depth was the best. Working with Imad this time was a great experience.. Glad I came back.
KEKKENS1
Dec 18, 2015
Best place for a new vehicle. Top notch in all areas. Bill was a great salesman and helped work with me during a personal crisis. I couldn't ask for anything better. Thank you to all.
julieb9443
Dec 17, 2015
Fast, efficient. Brian Casey was very pleasant & helpful. Have been several times here and always great service & value. I bring my Santa Fe and Genesis here for service.
MARQUISMELANIE
Dec 15, 2015
Great experience ,will alway do business. With crown Hyundai related very well with Christi and the rest of the staff thanks for a great vechical
Soup Doggy
Dec 15, 2015
Worked with Mario Pozzi, and he provided information and pricing about all vehicles they offered that could meet my needs. When I showed primary interest in an Elantra, he provided many alternatives for me to make a selection, and did a thorough job getting me through the process to complete the purchase. I will certainly recommend Crown Hyundai and Mario Pozzi to anyone looking for a new car.
Malena
Dec 14, 2015
First time buying a car on my own (hubby's job). Met with Brittany Swan and her let's get this done attitude was outstanding, never pushy or overbearing. She was friendly, helpful and did an excellent job communicating during the negotiation process. I will recommend this dealership to anyone I know may be looking for a Hyundai. I purchased a 2013 certified Santa Fe and absolutely LOVE it. A big thanks to the staff at Crown.
FLSINK70
Dec 14, 2015
Staff was friendly and helpful without being aggressive. Steve was very knowledgable about all available inventory and took the time to ensure my needs and preferences were satisfied. The vehicle was delivered in pristine condition. Steve went over all of the features of the various systems with me until I was comfortable driving off of the lot. All in all, a very good experience. This is from someone who doesn't like to spend money.
Margaret Schiano
Dec 13, 2015
Bill and Brittany Swan sold me a beautiful HYUNDAI They were so helpful and kind to me. I will always buy my cars from them Two great people..I will send all my friends here, their manager Charles Mohr worked out the deal and was helpful
BZ2448
Dec 13, 2015
William Swan worked hard to find the car I wanted for the price I could afford and Jordan Anderson did an excellent job in setting the car up for me.
STOOPID4LIFE
Dec 12, 2015
Bill greeted my family upon entering the dealership initially. We had discussions for a few days before ultimately deciding to purchase the vehicle. Throughout this time, Bill was very helpful and informative. Although we ultimately bought the vehicle, Bill was never high-pressure and wanted to make sure we did what was right for mine and my families needs before proceeding. Great Job! Another gentleman,i believe named Richard, did a great job showing me the in's and out's of the vehicle while Bill was finalizing paper work etc with my family.
BCARY19
Dec 10, 2015
I just purchased my vehicle a few days ago and haven't needed any work or service to be done. I wish my Elantra had automatic lights as my old Thunderbird did and I often forget to turn the lights on when it starts getting dark.
Jim Morgan
Dec 10, 2015
I was at another Hyundai dealership, but called Crown to see if they could beat the offer I was getting from that dealership. My call was picked up by Bill Swan there at Crown. Bill made an offer over the phone that seemed too good to be true - I could hardly believe it and neither could the dealership I was at. But I drove 1 hour down to Crown and Bill kept every single promise he made me - a rarity in my previous experiences buying cars. Bill is a fantastic guy and a blessing to me and my family.
IBRAYSMOM95
Dec 9, 2015
After going to the Hyundai dealerships in Tampa and Brandon, I ventured over the bridge. I observed 4 salespersons standing in the parking lot. Sanja Danicic stepped away from the group and greeted me with a smile. She asked what I was looking for and immediately went to get a set of keys. She knew all the vehicle options, which vehicle had what,and how I could get what I wanted without going over my budget. She even checked the eligiblity requirements on several discounts, in order to get me the best pricing. When it came to color, she went above and beyond looking for the vehicle in the color I requested. I returned to Crown this year because of the customer service I recieved back in 2000. Sanja made my new purchase experience worth the drive from Tampa. The only negative was the Promotions guy from south Florida, making me promises about "at cost gap insurance" that the finance department said was unrealistic and basicly unable to be done.
DPARRIS20
Dec 8, 2015
Shayne was very helpful and professional in my Hyundai car buying experience. I recommend Crown Hyundai for any car purchase and I would use them again in the future!
CARHUB79
Dec 8, 2015
My time was very nice at Crown they welcome me in like I was family. They did all they can to get things worked out in they did that's why I'm in my new car now.
MKNIGHT1010
Dec 8, 2015
Steve Bednar was a pleasure to work with. I thought I wanted a Kia Rio, turns out what I really needed (and happy that I purchased) a Hyundai Elantra. I love the car, and I had a good time purchasing it! I would refer all my friends to Steve. He really knows what he talks about!
nashlicona
Dec 8, 2015
Brittany Swan is the reason I bought a Hyundai - honest, patient, hard-working, friendly, knowledgeable and professional. She got me a GREAT deal (there's no way she made any money of me) and worked tirelessly to help me find a car that fit my lifestyle and budget. I shopped at several dealerships and spoke with tens of sales people and Brittany is the only one I actually trusted or went back to. The only issue I had was the finance department. They weren't succinct or trustworthy. I found our finance manager to be esoteric and condescending, not only to me but to pretty much everyone they interacted with. So if your looking for a great sales person you can trust and knows her stuff look up Brittany, just don't expect to have the same pleasant or professional experience with the finance department.
STANMAXWELL
Dec 8, 2015
I think I got a good deal and the service was quick and excellent. I will come back to by my next car from Crown.
SWEETKIVA
Dec 7, 2015
I walked in not knowing if I wanted to buy or lease. My Rep, Richard Stow, was very courteous and professional. He answered all my questions and we took test drives of pre-owned and new vehicles. I decided on leasing a new Sonata and we did the paperwork which went smoothly and quickly. I got my car all clean with a full tank of gas. This was the best car-buying experience I've had.
Bates123
Dec 7, 2015
Here's the bottom line: if you're going to Crown Hyundai you MUST ask for Bill Swan. He's a knowledgeable veteran of the industry and a true professional that operates on a ZERO pressure basis. There is no way my wife and I could've had a better customer service experience. We felt like he would've done anything to make sure that we left happy, even if that meant we didn't buy from him. We actually did leave, then we came back, then we left again...with the car of our dreams! Thanks Bill!
Carlos
Dec 7, 2015
Rather you are an old pro or it is your first new car purchase go see Brittany Swan. She is knowledgeable, energetic, enthusiastic and will earn your business. I accompanied my son while he was looking for a variety of vehicles... I say this because he wasn't sure what was right for his lifestyle and budget. Needless to say we went back and forth on several cars yet Brittany maintained her positivity and patience even though we closed down the dealership without making a decision. We returned a couple of days later for a second round and Brittany was there to welcome us with a smile. My son had now settled on a car that he had not considered during the first visit and Brittany took him through the process with expertise to close the deal for a win-win transaction. I would have rated the Crown Hyundai 5 stars but there were some issues on the back end (Finance) but it had nothing to do with Brittany. If I were to rate Brittany on her part of the transaction alone she is a solid 5 STARS!
Greg Y
Dec 6, 2015
I searched other dealers for weeks prior to stopping in at Crown Hyundai. Jordan Anderson helped me me find exactly what I was looking for. He was kind, courteous and trustworthy. My entire experience at Crown Hyundai (from the sales manager to the business manager) was very positive and stress-free. This was probably the 20th car that I've purchased thus far and was by far one of the best experiences overall. Thank you Jordan and team!
Swooten
Dec 4, 2015
Had the pleasure of work with Ryan Murray, as my service advisor. Ryan has a great "can-do" attitude and really wants to find out how he can provide the best service, he also doesn't mind getting his hands dirty to take a quick look at what could be the issue. I really love bring my car to the Crown Hyundai Service department and it has been a great experience working with Ryan Murray. Thank you!
LMAVILA0823
Dec 3, 2015
Jonathan Schroeder is a very good salesman.I thoroughly enjoyed working with him. I appreciate charley's help as well. I loved buying my car from Hyundai! Thank you
Frankied
Dec 2, 2015
It was a pleasure to deal with Bill Swan At Crown Hyundai in St. Petersburg, Fl. Bill knew his stuff with the Hyundai stock and various models this dealer offers. He took care of everything and made it a pleasure to purchase a car. Bill worked hard to stay in my budget and provided me with several choices. I left with the new car that I love, thanks to Bill.
gtgirl2016
Dec 2, 2015
Greeted as soon as I pulled up to the door by very pleasant young man who took over my vehicle and escorted us into the service center. Introduced to Jarett Zeimec, another very personable employee, and my personal service advisor. We then sat in the customer lounge, which offers coffee, water, TV and numerous reading materials. This first maintenance service was free, along with the car being cleaned and washed. Looking forward to my second maintenance visit rather than dreading going to the dealership.
ELODIEDIAZ
Dec 1, 2015
This is my second Hyundai from this dealership! I absolutely would NEVER go to another Hyundai dealership. Everyone here is so welcoming to not only me but my children too. You feel like you're among friends with the staff here. :) Thank you!
KRISBRYS
Dec 1, 2015
Floyd Martinez was a great help in me finding my car. Exceptional employee. I will definitely work with him again along with crown Hyundai. I look forward to coming back for service.
Marie= France
Dec 1, 2015
Worked with Parker Fleming, sales consultant, We bought a new Sonata Sport, My husband and I were very impressed with Parker's knowledge of the vehicle. He was very professional throughout the whole process of buying the vehicle. We are very pleased with our new car. Mr. and Mrs. Richard Aliotti
JARNAL
Nov 30, 2015
Very happy with Service! Never felt pressured or rushed. Thank you for being so accommodating, friendly, efficient, and meeting all of our needs! Very helpful, and we are very happy with product.
jwerdy25
Nov 30, 2015
I went to Crown Hyundai after deciding I missed my Tucson and wanted another one. I dealt with Parker Fleming during my visit. Parker was very knowledgeable about the vehicle and made recommendations based on my needs. He didn't try to oversell me. He worked with the finance team to ensure I was getting a good deal. He was great! Everyone I dealt with at Crown Hyundai was awesome. I definitely plan to recommend Crown Hyundai to family and friends!
Andy e
Nov 30, 2015
Jarett Ziemak is always excellent to work with. My appointment was handled on time and completed on time. He is always efficient and very knoledgable.
Sknight
Nov 29, 2015
I had a great buying experience at Crown Hyundai. They had a good selection of vehicles and worked with me to get a fair price. I would recommend anyone to buy a car here.
Winegirl
Nov 28, 2015
Yesterday we stopped by to test drive a Tucson. Not only did I test drive the SUV, I purchase the SUV.Mario is very knowledgeable about the features and the benefits of the car, I would definitely recommend Mario and Crown.
KZUNT
Nov 27, 2015
Great experience. Staff was excellent and I got a great deal I will definitely recommend Crown. This is my second purchase from this automotive group.
Javinxis3
Nov 24, 2015
I had visited this dealership in the past and knew I wanted a hyundai. Floyd Martinez helped me both times, and I am thrilled to say I officially have the car of my dreams! We are a 2 car household so we will be back very soon! Everyone there was helpful and kind. Floyd went above and beyond to make this happen for us and it was well worth the wait! I am so happy with our new car!!!
jojolambert
Nov 23, 2015
First time lease experience but it was awesome! I would definitely go back to Crown for my next Hyundai. The sales staff were eager to help me find the vehicle that met my needs and were straightforward with the price point. Great experience!!!
LCH33781
Nov 23, 2015
My day started out getting an oil change, with Crown Hyundai super service dept, Cliff Stouffer is an outstanding service advisor and would highly recommend him for ALL you service needs. The this jovial gentleman came through waiting area, said lets see if Crown Hyundai can get you into a 2016 Sonata.What a pleasure it was to deal with the enchanted Mr. William " Bill " Swan. No pressures or hassle and very knowledgeable in new features, warranty, and all my questions. He took the time to answer,Leslie was also a complete Whiz at all the paperwork and made that part a breeze! Thank you, LCH
Irobles
Nov 22, 2015
Ryan is very professional, he explains in detail the job performed and he is very polite. I would recommend his excellent performance to anyone. Thank you.
RC33772
Nov 21, 2015
Couldn't ask for better customer service. Very accommodating. Ryan Gibb was and is a very knowledgeable salesman and is very easy to do business with.
sgtRBJ
Nov 20, 2015
Overall a good experience. Nice selection of coupe's available to choose from, friendly and professional people to deal with, good service. However, in the 2015 Genesis Coupe Owner's Manual there is a picture showing a cigarette lighter (Page 4-121) in the socket. The coupe I purchased did not have one, only an empty socket. I would have liked a lighter to fit or a cover over the socket. Would appreciate a reply from Hyundai about this.
Lurch&wife
Nov 18, 2015
Looking for new lease & Justin Hoffman came through again! We have dealt with him several times and he always finds what we want for the right price. He is friendly, personable, and knowledgeable. We always recommend Crown AND Justin to our friends and family when car shopping.
Ann V.
Nov 18, 2015
We worked with Christie Coppin. She was pleasant to work with and had a good sense of humor. She was NOT pushy and answered all our questions. We will recommend her to our friends. We purchased a new Sonata on November 13,2015.
Ms. Stefanie Malone
Nov 16, 2015
Mr. Pozzi was a very informative about your cars and inventory. He makes you feel comfortable and when I am ready to buy he will be the number#1 salesperson I want to speak with. Thank You, Stefanie Malone
Denise J
Nov 16, 2015
Brittney Swan greeted us with a smile and was very helpful and friendly during our test drive and questions on the Santa Fe Sport!! Bill Swan was also helpful and fun -- friendly and fun people while getting a new vehicle!!!Thanks again!! Denise & Chuck Adair
KYANCAAR
Nov 16, 2015
I love my Tucson, but working with Tony Cheung was horrible. It was enough to make me want to cancel the deal and tell people to avoid this dealership.
RCARROL5
Nov 14, 2015
This dealership is easy to work with and very professional. I intend to recommend them to my family and friends. This is my second time leasing and both times I have been satisfied.
JOZYANN
Nov 13, 2015
I have purchase/leased many cars in my lifetime but have Never had as pleasurable experience as I did with the purchase of my Azera 2 weeks ago. My salesman, Imad Yazback was amazing both in professionalism and knowledge of the vehicle. It was a pleasure dealing with him from beginning to end. What an asset to your Corporation/dealership. I would recommend him highly to anyone I know interested in a Hyundai. Such a gentlemen....head and shoulders above any other I have dealt with in the past!! Sincerely, JW
DOUBLEA_420
Nov 12, 2015
This was my second experience with Crown Hyundai, the service was great and I would definitely recommend them. Imad Yazback was a pleasure to work with.
Roberta
Nov 12, 2015
Jarett Ziemak serviced my 2014 Elantra GT. He changed the oil and all that goes with it, rotated my tires and washed my car. I am very pleased with the service I received and in a timely manner.
ChrisMiss
Nov 12, 2015
Imad is our "go to" man when we need a car. He is professional and very courteous to our family. We will return in the future.
eileen
Nov 10, 2015
she is an excellent sales person. she is very likable and friendly. she gave us a lot of choices on vehicles and brought them all to the show room for us to see and try out. she was very knowledgeable of all the vechicles. she even found the one we chose at another dealer. we are not vey computer savvy bushe explained how to use all the equipment in the car as we sat in it. she was very patient. i would buy another catr from Brittany!
stetsongirl
Nov 10, 2015
I had the pleasuse of meeting Brittany Swan when I recently purchased a new Hyundai. I was referred to this dealership through a dear friend (John Johnson) Upon entering the store, I was also greeted by Bill Swan who turned me over to Brittany's capable hands. Her knowledge of the cars we test drove was extremely helpful and she also made me feel very relaxed in that I explained about being afraid to walk into the car dealership alone, as a female, as most "sales" professionals may take advantage. I am happy to report that this was not the case an my experience with the folks at the dealership was nothing other than quite "stellar"! Brittany was very understanding and also very excited for me!I would highly recommend this dealership and Brittany to others. It was a great experience.
Veniece
Nov 9, 2015
I had just purchased a 2016 Hyundai Tucson when I was told the following week that I had to return due to a minor recall. Tomm Burkart and team in the Service area graciously fit me in and worked with my crazy schedule. Even though this was out of my hands, I feel confident that when I do need assistance, Mr. Burkart will be whom I reach out to. He was quick and efficient with a positive attitude that I equate to great customer service.
karen
Nov 8, 2015
I drove off with my new 2016 Hyundai Santa Fe Sport today as a very happy owner. It was THE BEST experience I have ever had shopping for a car. I walked in to the dealership looking for a used Santa Fe Sport which was what I expected to be able to comfortably afford and ended up with a beautiful white 2016 Santa Fe Sport. I really love this car (and the payments, the warrantees and the entire buying experience). Thank you Bill Swan, Brittany Swan and Ken Feck for making it happen. Another happy customer...Karen.
Luluout
Nov 6, 2015
Christie was a pleasure to work with. She is most professional and sincere. We did not strike a deal but this was not Christie's fault. Beware of Ron 'from the West Palm Beach location'. He was the epitome of a used car salesman...aggressive and wanting to push a deal. He, unfortunately, pushed Christie to the side and took over our discussions. It did not feel appropriate. Most unprofessional.
BCALVERT3
Nov 6, 2015
Sales was great but when got into F&I is when the professionalism went out the window. As soon as I wouldn't agree to anything he was selling his attitude completely change. He went from being nice to being a jerk.
TBRAN68443
Nov 4, 2015
Ended up with a nice new car when all we came in for was to look at used cars!Great place to do business with
VJZAMA
Nov 4, 2015
Found everybody to be efficient. Very good experience. Would reccomend friends to visit your place of business. This should not be a 25 word minimum- just want to finish survey!
Rlower
Nov 3, 2015
Brittany Swan made our experience so smooth and enjoyable. She made us feel like family. I absolutely would recommend Brittany Swan for creating magic happen.
SHMCKENZIE
Nov 3, 2015
Bill Swan went well above the call of duty to get us and our son in the right vehicle. The vehicles met our needs and our budget!
Shebla
Nov 2, 2015
He was extremely friendly and helpful! Would send anyone I kno to him! He went above and beyond to do what he could to help and make you feel comfortable.
churchlady
Nov 2, 2015
Our first visit to Crown Hyundai, we were fortunate to get Tony as our salesman. Very pleasant personality and took time with us. Told us about the car and we took it for a test drive. We felt confident that we got the best deal that we could have made on the used Sonata that we bought. He went above and beyond his duty making us feel comfortable. We are very happy and Tony is a big asset to the dealership.
Dr. Boo
Nov 1, 2015
Tomm Burkart took care of me and was great. Explained everything and took an interest in my own personal story of marriage to an old sweetheart. He even remembered it was my anniversary when I came back to pick up the car.
systifel
Nov 1, 2015
I went to Crown Hyundai to see about leasing a Sonata Limited to replace my Honda Accord. I dealt with Bill and Brittany Swan. They were very attentive to what I wanted and provided an appropriate vehice to test drive. They then offered a very attractive lease package. Although I hadn't planned to close a deal at that time, I was impressed enough to bring my wife the following day for another test drive. Bill was listening carefully to what features we were important to us, and he offered another vehicle with more robust options and a very attractive lease package. We decided to close the deal on the spot. Brittany did an excellent job of guiding us through the paperwork, and the finance people were equally as pleasant and competent. We plan to recommend Crown Hyundai to our friends and family as a good place to go for a quality product and a competent sales staff.
Rneri1937
Oct 31, 2015
Brittany went above and beyond her call of duty in the entire process of my new car purchase! She was honest, helpful, she gave me a great deal and offered follow up appointments to help me with the functions on my new Azera. I would recommend this dealership and Brittany Swan to future car buyers!!
Tye dye lady
Oct 31, 2015
We had been researching the Hyundai Santa Fe Sport for a couple of months. Just went into Crown to measure the back to see if I would be able to fit my bike into it. We had our criteria. We only wanted white, under 50,000 miles, no more than two owners, and that it be a 2013. Walked in and met Jordan Anderson and you know what...he said he had the car we wanted! It was such a great experience. Knowledgeable, friendly, so helpful, and kind. We highly recommend all of the people at Crown Hyundai and especially Jordan. Thank you for getting us started with Hyundai. This will be the car company we stay with for many, many years!
CHARLOTTEKM02
Oct 30, 2015
William Swan was a great person to work with. He knew what he was talking about and helped me get my new car. I love it!
RONRFGV
Oct 29, 2015
Had been thinking of buying a new car and liked what the salesman showed me..He did a good job explaining my options - the type of car I liked and buy versus lease... I decide leasing was the best alternative for my use.So far I am very pleased with the car.
SSANZ
Oct 29, 2015
This is my 4th car with Crown Hyundai. Will be back for my 5th in the future!!! I have to say that the last purchase was the best so far and I love my car. Thanks Bill!!!
tim.hoile
Oct 28, 2015
I've always had excellent service at Crown Hyundai. This time through, I had the pleasure of working with Ryan Murray. He explained what was going to be done and answered my questions with complete knowledge and conviction. He found coupons for me when I didn't bring in any. He saved me money.
Susan Hilton
Oct 28, 2015
Cliff Stoufer is a great Service Drive Manager who goes the extra step to help you in a speedy and efficient way.
DAWNJESSE85
Oct 27, 2015
This was my second purchase with Tony Cheung and I've been happy with him. He takes his time to help me with my needs, he's informative & he always makes sure I am happy with all my needs.
Nicolas mommy
Oct 27, 2015
Brittany Swan our salesman went over and above to get us the vehicle we wanted. She worked to get us our bottom line price and we are glad we got the vehicle we wanted.
kathie mitchell
Oct 25, 2015
I recently purchased a Hyundai Elantra and found Justin Hoffman to be extremely helpful and attentive, and he was able to get me a great deal on my new car. I would recommend him to anyone interested in purchasing a new or used Hyundai!!
KITAH921
Oct 24, 2015
-I was given excellent service by Floyd Martinez. He was very patient and made the process smooth. He listened to our conversation and took his time to address our concerns. Thank you for making this such a positive experience!!
spototea
Oct 24, 2015
Thank you, Cliff Stoufer, for getting me set up for my service on October22, 2015. Because the detailing and oil change and check up would take three to four hours, Cliff offered me a ride home in the dealership van and told me he would call when it was ready to arrange for me to be picked up again. I really appreciated that because I had many things to accomplish that day and was able to doso while my car was being serviced. It truly was "service with a smile". I felt as if Cliff was looking outfor me and for my Sonata with suggestions he made. Thank you.
nikki123
Oct 23, 2015
I went here knowing what car I wanted and the people here was able to work with me and get me in the GMC terrian. Bill and very nice lady bother helped me. And both of was really nice and not pushy at all. They wasn't just trying to get sale like other places I had been before. I was very happy with the service here.
RDJ
Oct 23, 2015
I walked in with no expectations since we had bought only GM cars before. Brittany Swan helped me and was very informative about the products. With assistance from Bill Swan we went through a few different deals on cars and we were offered a spectacular one on a 2015 Sonata Sport loaded with everything a person could want. The finance team came up with some great terms and interest rate after your typical haggling. The staff were all very nice and I would recommend them to anyone wanting a great car. The warranties are the best in the business. Thanks again to Brittany Swan and Bill Swan for helping us out.
SHEA0412
Oct 23, 2015
I was there with my 2013 Elantra for service with my normal service advisor Jarett. Jarett will continue to be the only service advisor I continue to work with because he's been above exceptional. While waiting for my service to be completed, Shayne approached me to talk to me about a new vehicle. Shayne who was teamed with Jessica made my car buying experience seamless and enjoyable. The entire experience was exceptional from start to finish.
DANIELSHIFRIN
Oct 22, 2015
This is the best Hyundai dealership in the Tampa Bay area. If your experience is anything like mine you will enjoy friendly staff and impeccable service. Steve Bednar in sales was gracious enough to humor me in 3 different visits to the dealership before coming to a decision. Not at one point was I annoyed by any sales tactic or pressuring. Instead, I got honest answers to questions and they earned my business.
drawde53
Oct 22, 2015
The service writer I had dealt with was Clifford Stouffer he went out of his way to get in touch with the warranty company to get them to take care of the repair under the extended warranty that I purchased when I bought my Elantra in April of this year. Clifford also kept me informed during the day and not once did he get frustrated or annoyed when I would call about my car.
DAGGER1421
Oct 20, 2015
My car was perfect when I got it from the dealer. It was detailed to perfection and also had a full tank of gas. I will be coming back for all my hyundai needs and will refer crown to other people
grnbird13
Oct 20, 2015
The transaction we required was very sticky because we wanted out of a lease. CROWN HYUNDAI made it a very positive experience and we came away with a great car and ownership of another vehicle. If I were to rate their facility I would give them the highest recommendation possible. They listened to our delimma and made. Recommendations to fit the situation. Mario and Bob worked a miracle for us, thank you.
Flmommyof2
Oct 18, 2015
Purchased a 2015 Hyundai Sonata Sport today & couldn't be more pleased with the overall experience. We researched various Hyundai Dealerships and by far Crown Hyundai and our salesman Bill Swann exceeded our expectations!
KABH912
Oct 18, 2015
I had a very good experience with crown & my sales man bill swan. He was friendly and not pushy. He knew what I was looking for and made it happen iny price range.
jordyn55
Oct 17, 2015
Purchased a 2015 Hyundai Sonata Sport today from Crown and our salesman was Bill Swann. Bill made the process easy and stood by his promises and our negotiated price. Totally stand up guy and made us feel great about our purchase and worked hard to find the vehicle my wife wanted and went the extra mile to do so! Highly recommend him and the dealership without reservations!
CaptnRon
Oct 16, 2015
Mario Pozzi is in my opinion one of the best car salesperson that I have ever come across, very professional, caring, and courtesy and has to be the most dedicated person willing to go over and above for customer satisfaction. Thank you Mario, your the best. We love our new Tucson.
drew65
Oct 15, 2015
My experience at Crown Hyundai was a real joy. The people were friendly and accepting. They managed to get me into a quality car at the price I asked for in spite of my credit issues. Hats off to Steve Bednar for doing a great job and treating my wife and I like family.
WALROL11
Oct 15, 2015
very satisfied so far. Will use dealer again. Salesman was very good and professional. Entire staff was very cordial and there were no high pressure used.
LISASJOBECK28
Oct 15, 2015
After receiving a mailing regarding an opportunity to trade in our Sonata, we decided to just check it out. We left with a new Santa Fe! It was exactly what we wanted and feel it will better suit our needs than the Sonata. The whole experience was quick, efficient and one of the easiest car purchases we have ever made. Would definitely return.
ROBYNRENEE77
Oct 14, 2015
Carlos and Wayne were great to work with. Very helpful and nice guys. I absolutely love my new Elantra!! Thank you so much! Will definitely recommend Crown Hyundai to friends and family!
MWOODS311
Oct 13, 2015
Floyd was very helpful in getting me through the process of getting my new car. Highly recommend him if you are looking for a new car.
PAWLINGR
Oct 13, 2015
I love my Santa Fe and I always get great comments and questions about it. I keep coming back because they are a vehicle that you can depend on and enjoy driving. Thanks Guys I always recommend your dealership.
BSAMEK2
Oct 13, 2015
Sanja Danicic was very pleasant to work with and very knowledgeable of the vehicle. She explained my options and finances available. I would go back to this dealer when ready to purchase again. The showroom was very clean and neat in appearance. The service area was also clean and neat and greeted me right away. I would give this dealer a very good rating.
Aviator Purchase
Oct 11, 2015
After visiting two different car dealerships each of which did a bait and switch on us, Crown Hyundai was a breath of fresh air. Bill Swan keep all of his promises: he had the vehicle, maintained our scheduled appointment, kept the advertised price, and enabled a complicated sales transaction within a few minutes. That is correct, a few minutes, not hours. The GM (John Hartman) was also a person who displayed honesty and integrity helping us purchase this vehicle.I would recommend this dealership / sales person to anyone who wants to be treated fairly.
DANPWILSON
Oct 10, 2015
Everyone at Crown Hyundai was great, especially my salesman and business manager. I love my car and just about everything about it. But when it came to writing the check and getting it approved this experience was less than thrilling. My check was rejected simply because it had a very low check number. I tried to explain that I had more than enough money in the bank and someone else might have a high check number with no money in the account. It just didn't make sense to me. Ultimately, I had to get a cashier's check the next day in order to complete the transaction. See what I mean when I describe this as a "Silly Flaw"? Other than this and way too many signatures that make the purchaser feel like a prison convict, buying the car was a good experience. I really love my car!!!
chef1john
Oct 9, 2015
My experience at Crown Hyundai was, once again fantastic! Justin Hoffman was great. I was there to assist my daughter on acquiring her first new car. Justin took the time to give her an education on buying or leasing a vechile. She was able to make a sound decision. We are both grateful and happy. Thanks again Justin. We are for sure long time customers!
BKAA6674
Oct 8, 2015
This is my 3rd vehicle from Crown since 2011. I intend to continue this train for as long as I'm in the area. I am hard line, old school and tolerate NO BS. They haven't tried once. Just bought a new Equus and if they were going to try to screw around, it'd be on this one. Tops. Bottom line.
Gulfboy
Oct 8, 2015
I recently completed a purchase of a Hyundai Azera at Crown Hyundai. Every thing went smoothly in large part due to Steve Bednar capable handling of the process from internet contact through the final sale.
Mollybear1
Oct 8, 2015
Parker Fleming helped me find the perfect first car he really made an effort to help me pick the perfect car deff 5 stars and defiantly recommend him next time your looking for a new car
JBCar1
Oct 7, 2015
My first visit to this dealership. Steve Bednar & Sanja Danicic were just the best . They were patient and answered all my Questions. Ask for them when you visit and are in need of car. I love my new 2016 Elantra. Thanks!
college07
Oct 6, 2015
Crown Hyundai was professional and courteous. We worked with Bill swan and he got us in a good car for a great price. Highly recommended for anyone looking to buy a new pr used car.
LEBO825
Oct 6, 2015
I had a great experience when I went to crown. I originally brought my older vehicle in for service and they walked me out with a brand new car. I would recommend this place to anyone I know.
BOUGHTONROBERTA
Oct 6, 2015
Everyone was very nice. They really took the time to go over all the details. And they got me a good deal on the car.
Coya2015
Oct 5, 2015
Parker was my salesman he did a awesome job and the manager Ken gave me a great deal on my new vehicle l love the new car
ELYSEWIMMER
Oct 5, 2015
Imad was the most helpful salesperson I have ever worked with. I have tried to trade my car in before and always felt like I was being looked at as a commission check. With Imad I felt like he actually cared that I was happy with my purchase and I liked his demeanor. I will definitely refer business back to him!
SylviaD
Oct 3, 2015
Clifford Staufer did an excellent job informing me of what my car needed and answering every question. It is always a pleasure knowing my car is being properly taken care of by him. Clifford Staufer is definitely an asset to your company.
KATYINGRANDE123
Oct 2, 2015
Every body was very helpful that worked with us to get my car! Thank you so much. Jonathan Schroeder was awesome! I would recommend him
ANDREW.RYAN.HEIL
Oct 2, 2015
I would highly recommend doing business with this dealership. The overall experience far exceeded my expectations. Everyone I worked with in the deal process were down to earth, friendly, honest, professional, and equitable. My experience was far superior compared to any other dealership I did business with before.
bethmcds
Oct 1, 2015
The St. Petersburg dealership is very professional and efficient. This is our 3rd Sonata leased by Sanja Danicic. Sanja is awesome to deal with and she gets right down to business. Thank you, Sanja!
Jim, St Petersburg
Sep 30, 2015
Excellent explanation of what was to be done, and options. Assistance connecting to WiFi. Waiting lounge one of the best, clean, snacks, drinks more than adequate seating.
MATHEWSHANKWEILER
Sep 30, 2015
Tony was great the first time, efficient and not pushy. The second time, he short changed my wife on her test drive and didn't give her the time to aclimate to the car before hitting street. Once I decided I was certainly was going to buy an Hyundai, I came back with the car, pricing and financing in order to get it done quick. It still took over 4 hours to get in and out. They did offer an alternative solution to the car that worked better for me with a very, very good price (which beat trucare pricing) and I left satisfied, but after I asked for another sales rep to handle us, they put us in touch with a manager who did help us, but once we identified the car and the pricing, the rest of the paperwork was handed back to Tony to finish everything. My wife was not happy with this, but we rolled with it to appease everyone. Tony did a decent job, gave me the answers he need for this survey to pay off for him and sent us on our way after going over the car briefly, but adequately for my needs. If my wife had been there alone, being not from America, Tony would have left her confused and lacking knowledge for sure. I am glad I was there.
Pat Przyojski
Sep 29, 2015
I never thought I wanted a Hyundai when looking for a new vehicle to replace my 1998 Ford Mustang. My heart was set on a Ford Escape so when we visited this dealership to talk to a representative of the Vet Buy program I really thought it was a waste of time! I wanted a Ford not a Hyundai. Well thanks to Floyd Martinez our experience was amazing!! He was so friendly right from the start and dispelled the typical car salesman stereotype. He was interested in what we had to say and even though there was not a Ford to be seen on the lot, Floyd showed us what would be comparable at this dealership. A short test drive in a Santa Fe didn't convince me that an Escape was not in the running but a test drive in a Tucson stopped me in my tracks! It was an amazing vehicle from the beautiful body style to the great handling on the road. I have to admit that Floyd was a big part of the reason we bought the 2016 Tucson. He was genuine from start to finish and by the time we signed all of the paperwork we knew we had made a friend for life!! He is an outstanding asset to this dealership!!!
DMW
Sep 29, 2015
It was very easy working with Mario Pozzi and Crown Hyundai.He knew what I was looking for, and delivered. I found everyone at Crown Hyundai very friendly!
KK5130
Sep 27, 2015
Ryan Gibb was AMAZING!!! If you go here, ask for Ryan. He cared more about my needs than anything. He wanted to get me the best car for ME, not just selling me anything with wheels. Very laid-back guy who listened to all our needs and met every one of them. I'll probably go back to Ryan for my next car!
PETELAFORCE
Sep 26, 2015
The folks were polite and helpful. Tony is a good person to work with on buying a car. The service person I was introduced to, mentioned that the first 2 oil changes were free, which is nice, and they wash and clean clean the car before they return it to you after the oil change.
WOODSTORK
Sep 26, 2015
I have been buying automobiles for over 50 years and this was the worse experience I've ever had. Not with the sales person, Richard was one of the best we've dealt with.Our negative experience was centered on your finance consultant, Danny. He is the worse finance person we've ever dealt with. Danny was obnoxious while presenting the finance options. He seemed to be pulling numbers out of thin air faser than we could follow. I wanted to finance with Grow Financial, due to their lower rates. Maybe that would mean less returns for him and/or Crown. We explicitly told him we did not want to go through Bank of America that meant a lot to him.Danny kept saying, "Heres what I can do for you". He kept stretching out the payment period and nothing else. Grow had a lower rate, but he said, due to our credit score, we would not qualify for it. When we got home, I ran a credit check and we were qualified. In fact I had been dealing with the manager there and she quoted me a better interest rate on a 2008 VW with 86,000 miles for 60 months. Our credit was fine. When we mentioned our good friend in the used car business, probably longer than he has been around, he insulted her saying she didn't know what she was talking about. All in all, Danny made this the worse car buying experience of my life. That is why we will not be retuning for service or anything else, nor will we recommend Crown to anyone, unless it's to return the Elantra, which is highly unlikely. I sincerely hope that these comments are read by someone empowered to do something about the situation. Thank you.
SallyR
Sep 24, 2015
Cliff Stoufer is the BEST!!!!! He always helps us get the service items we need, but never any pressure. We never feel we are being "talked into" items or service we do not need. He appreciates that we cannot afford a new vehicle, so we want to care for what we have. He is always considerate and helps us understand any work that needs doing. Thanks Cliff!!!!!!!
artie
Sep 23, 2015
From arrival, the staff were ready to take my car right away. Clifford Stoufer is "my" service guy. He is easy to talk to, listens + explained well how the check of belts + hoses on my 2004, 100,000 mi Sonata would be done. He also has a good sense of humor. I chose to wait bc the waiting area is very comfortable. He updated me w/o my looking for him. They found 2 hoses that were ready to replace and suggested other things I may want to do. Being on a limited income, he assured me it was fine to wait until Dec. Since it's a safety check, it was free as was the car wash + vacuum, as usual. Cliff is a good representative for Crown Hyundai. I will continue to take my car there for service.
BrittanyLHarman
Sep 23, 2015
My husband and I just recently purchased a Hyundai Sonata. Our salesman, Ryan Gibb, was awesome. He went above and beyond to make sure that we got exactly what we wanted. I will definitely be doing business with Crown Hyundai in the future!
Eks2015
Sep 22, 2015
We recently visited Crown Hyundai and had Tony Cheung help us. Everybody knows that buying or leasing a car is stressful, but he made this so easy and pleasant. He is one of the best car salesman we have ever worked with. Congrats crown Hyundai on hiring him.
TRISH
Sep 22, 2015
JOHNATHAN WAS VERY KNOWLEDGEABLE ABOUT THE TUSCON AND VERY HELPFUL IN OUR SHOPPING PROCESS. EVEN THOUGH WE DID NOT BUY A CAR TODAY. I WOULD RETURN TO CROWN IN THE FUTURE.
KWENMARK28
Sep 21, 2015
Was in a desperate situation as my old car was at the point where repairs would cost to much. Ryan Gibb actually came into the office early to negotiate a lease on a brand new Elantra. I had an offer on the tablee from another dealership to buy my old car and lease a new one to me. Not only was Ryan able to match the trade in value, but he got me a much better lease agreement that embedded up saving me hundreds of dollars. Look forward to working with then again whenthis lease is up.
Lortt123
Sep 20, 2015
Jarett is my service guy at Crown Hyundai. I usually always deal with him unless he's not there. Really appreciate how honest and helpful he is. Makes sure I am taken care of. Thanks Jarett!
Mike.R
Sep 20, 2015
We have been Hyundai "people" for nearly 10 years but this was our 1st experience with Crown Hyundai. Buying a car from Steve Bednar is more like spending some time with an old friend than dealing with a salesman. Steve is extremely knowledgeable about Hyundai vehicles, he is patient as the day is long, and made us feel that our satisfaction was more important than him making a sale. Steve is happy to go the extra mile for his "friends". Simply put, after over 40 years of driving this was the best car buying experience we've ever had. Hyundai is the best car you can buy for the money, buy your next Car from Steve and avoid the typical buying hassle!
JCAN317
Sep 18, 2015
Thank you Jordan Anderson and the Crown Hyundai staff for making our recent vehicle purchase a pleasure. My wife is extremely pleased with her 2015 Hyundai Sonata Sport.
CRAZYMACY79
Sep 17, 2015
Worked hard to gain our business...they were very helpful and knowledgeable about Hyundai. Everyone there was friendly and welcoming. The finance manager that completed our paperwork was patient as we asked several questions. Bill and Ryan were fabulous, as I am a very detailed oriented buyer.
Phil
Sep 17, 2015
Perfect service and I was extremely well looked after by Ryan Murray who perfectly handled my case and explained the entire process. Can only recommend him to customers.
TOMKAT0
Sep 17, 2015
I would recommended this dealership for people who consider to buy good car. The Sales Consultant Carlos Lima is very helpfull and professional. He for sure find a good car for you which meets your requirements. Carlos both with the Manager Charles Mohr prepare for you good deal. I am very happy that I met Carlos and Charles in that dealership and now I can be happy with my new red Santa Fe Sport. Carlos found it in other dealership and arranged everything to sale it to me in short time. So, I recommend this dealership and especially Carlos Lima as a very professional and nice Sales Consultant.Chris
NAGOOC
Sep 16, 2015
I was so pleased with my first Sonata I had to come back to Crown Hyndai for my second Sonata. I never felt pressured and all my questions answered. I trust Crown with not just my purchase but the servicing as well.
TONI.WALDEN
Sep 16, 2015
Very pleasant and friendly experience. Everyone was so helpful. My husband and I had a pretty difficult situation but still yet Sanja and the team provided us with patience and excellent service.
justacustomer
Sep 16, 2015
Came in with an acceleration/deceleration problem and brake light issue. The 'Associate' in the drive up service area found the failed part got the part order from Ryan and replaced it. The car never left the service drive-up. In and out in about 15 minutes. Couldn't ask for a better customer service experience.Sorry did not get the 'Associates' name . . .
tomleipold
Sep 15, 2015
I am pleased to say that Tom Burkhart at Crown Hyundai went above and beyond to assure that I received terrific service. I will absolutely return to Crown for any service needs. Najeed ? in sales had the patience to sign me up for MyHyundai and explain some of the benefits. Thank you both.....Tom
Accent13
Sep 15, 2015
I had a quick, efficient oil change last week courtesy of Ryan Murray. My experience with Crown's service department has always been first quality. Thank you!
Aaliyak
Sep 14, 2015
The salesmen here are very helpful and aren't pushy what so ever. They found a vehicle that meet all my needs. Wouldn't go anywhere else!
Rocxmann
Sep 14, 2015
My car was taken in the shop immediately upon my arrival and just like cliff said, I was out in 45 minutes. The atmosphere is always so very pleasant in this dealership. The employees really seem to enjoy working there and it shows in their attitudes.
myrasays
Sep 13, 2015
This was my first car-buying experience, so hear me out, I have nothing to compare it to otherwise. However, I will say, I think that I was treated fairly and delivered both an excellent product and service regardless if this were my first car purchase, or my hundredth. I worked with Mario Pozzi and came in looking for a CPO Hyundai Elantra. Mario was more than happy to open my choice car up immediately and show us all of the excellent features. We looked at a couple of Elantras to compare the differences and Mario was very straightforward about everything. He was versed in the engine specs, fuel efficiency and more. It was great because he answered questions I had not even thought of, or thought to ask at the time.I ended up taking notice of a CPO Hyundai Sonata instead of the Elantra and Mario was happy to let me test drive both with him. He did not steer me in either direction, just let me feel out each car for myself and gave me the main differences I could expect in each model. Once I had decided that the Sonata was what I wanted, Mario was very helpful in finding me a realistic price point that would fit my budget and my needs with the vehicle. He even took the time to show me in advance where I would bring my car in for future service and the overnight drop box should I need it. As an aside about the dealership: I want to applaud the care of their CPO cars. Truly, they all looked clean and almost brand new. I had been to a few other dealerships with CPO cars but upon looking at them closer, I would find dings or marks inside and outside of the cars. This was not the case at Crown Hyundai. I'm not sure if other brands don't require as stringent of a checklist system as Hyundai, but I felt the other non-Hyundai CPO cars at Crown Hyundai were cared for in the same manner.Thank you to Mario Pozzi for his dedication and care and thank you to Crown Hyundai for this opportunity!
dave-GS
Sep 13, 2015
Justin Hoffman welcomed me, instantly found the exact used car I was looking for, worked the deal up in 15 minutes after a successful test drive.
DKCC77
Sep 13, 2015
I had a good experience. Jordan was very helpful in finding the car I want. One the better dealerships that I have been to. Thanks again.
june
Sep 10, 2015
Ryan Murray and his team expertly serviced my vehicle and provided extraordinary customer care! I trust their professional opinion. This is my dealer of choice!!
riveramari
Sep 10, 2015
I'm very pleased with the people and service I got at Crown Hyundai. Everybody that I came in contact with was very friendly and helpful specially Mr. Mario Pozzi whom did the impossible to find a car that met our needs. He was definitely helpful and efficient. This is the place to go when looking to buy a car.
ARREDONDOMANUEL38
Sep 10, 2015
I had a great experience at Crown Justin Hoffman was the best part of dealing with Crown they have fair priceing and a very friendly staff
CHARLESSTAHLMAN
Sep 9, 2015
Mr. Swan is an excellent salesperson, meaning he delivers and completes everything as mentioned by him with the sale of the vehicle. This had by far the cleanest car at delivery.
mel10939
Sep 9, 2015
Process was smooth, got exactly what I came in for, and I left a satisfied customer. Thank you Imad Yazback for all of your help!!
roger
Sep 9, 2015
We were very pleased with our salesperson Naveed Kanchwala he knows his business and we bought a new car for lease thank you, he was clear and to the point in all aspects.
TIANA.J.WILSON
Sep 9, 2015
Crown Hyundai is an exceptional dealership ! They ensure that there customers are greeted in a timely fashion without being bombarded and overwhelmed. They made the process of buying my first new car smooth and painless! I would recommend Crown Hyundai to anyone!
IMCustomer
Sep 9, 2015
My review is for Ryan M Murray. I found this gentleman to be very kind and courteous. Answering all my questions with a smile. Service was quick and I walked out with a clean, shiny car. Ryan explained my service costs and made my check out very pleasant. I wish all of the people in the service industry were as bubbly and kind spoken as Ryan.
flanewt
Sep 8, 2015
My service was handle in an efficient and timely manner. All maintenance was explained to me, and any actions that were needed done efficiently and promptly.
Happy Owner!
Sep 6, 2015
Excellent Service! We purchased the car at this dealership a year ago and we are very satisfied with both the car and the service. The last service was handled superbly Cliff Stoufer. I would recommend Crown Hyundai and Cliff to anyone that is looking to purchase a car!Susan K. Oakes
JPMACOLINO
Sep 6, 2015
Though I was not expecting to make a purchase the first day, the staff was extremely helpful and provided me with the individual attention I needed. I am happy I got the car that I did and feel that I got both a good deal and the attention I needed. The sales reps helped to find a car that really fit my needs. I would definitely recommend to friends.
ray81834
Sep 6, 2015
From the first handshake to say hello to the last "hug" after all was settled and we were ready to driveour new car away,the courtesy and professionalism shown to us by both Justin Hoffman and William Swan was above and beyond any we experienced at any other car dealership. It went a long way in our choosing Hyundai.
SARABEAUCHAMP
Sep 6, 2015
My husband and I spent our entire time at the dealership with Mario and he was amazing! He made sure that we were comfortable, paid attention to every detail in what we wanted and even had backup options for us in case it didn't work out. I've already recommended him to a few friends looking to find a new car. If you're lucky enough to get Mario when you go into Crown Hyundai then you're in great hands! We also worked hand in hand with one of the gentleman in the finance department but I can't recall his name. Regardless, he was wonderful too and with the work of these two together we got to leave the dealership in our dream car!
Marcia2015
Sep 5, 2015
Excellent service! I feel I can totally trust that everything is done correctly and only necessary repairs are made. Also, very comfortable waiting area and friendly employees.
vinoyguy
Sep 4, 2015
Jordan was very helpful in selecting a Genesis and was patient with our decision making. Was able to locate the color and with the options that we wanted,
grant775
Sep 3, 2015
I went in for a check engine light on and Jarett Ziemak was a great help with keeping me informed about the service being done on vehicle. He was very helpful and got me back on the road in a reasonable time.
Bob Prov
Sep 1, 2015
Bill Swan is the guy to see... I reached out to all the Hyundai dealerships from Sarasota to New Port Richey and none were as responsive or as clear and to the point about the details. Every reference I made about TrueCar and other deals were well accepted and most were beat. In the end there was no better place for the deal.
Ree
Sep 1, 2015
Thank you Carlos Lima for providing a pleasurable experience during our car shopping. You were professional, knowledgeable, made us feel at ease and laugh, and made sure that we were completely satisfied with our new Sonata. Thanks again Carlos for a great experience! Loving my new Sonata!
Retired and enjoying it
Aug 31, 2015
Ryan Gibb sold us a 2016 Tucson. The things I was impressed with first were his great personality, sense of humor and knowledge of vehicles. We didn't feel pressured and Ryan made us feel like we were the only customers he had. We didn't go to Crown Hyundai with the intention of buying a car, though. We went on Monday after receiving a notice in the mail on the previous Friday that for just driving to the dealership we could get three lottery tickets. Well, it was the Kia dealer, next door, that had the tickets, not the Hyundai dealer. Ryan apologized and said that it was the Kia dealer and the tickets were no longer being given. We told him, though, since we were already there that we would just like to look at a new vehicle. He asked us what kind of vehicle we would be interested in, we told him and the next day we drove our new car home. He has called us several times asking if he could do anything for us. Today, August 31st, he called and said that the man who was putting the door guards on was at the dealer. I drove to the dealer within 45 minutes and door guards were put on. I would recommend not only Crown Hyundai (this is our second new Hyundai from Crown Hyundai) but recommend Ryan Gibb.
ddabaj
Aug 31, 2015
Carlos and Charlie took time to explain everything and made sure I was completely satisfied before I left. I purchased my Elantra limited lease. And shout out to Jarett in service!! Thanks Carlos, Charlie, Jarett and Crown!!!
DK_BRYANT
Aug 31, 2015
Very Well done and wonderfully surprised at the ease. No hassel and was not approached for more money or a different car or higher payments.
william
Aug 31, 2015
I didn't think I would walk out with a car. My trade was upside down. Jordan didn't try and push just any car on me and was very honest with me. My wife and I always like the body style of the Elantra. Well he did the running back a forth from us to finance many times and he didn't make you fell like you was wasting his time. With the help of finance we now have a 2016 Elantra. Thanks
cbass0012
Aug 31, 2015
My experience with crown hyundai was outstanding. William Swan was such a pleasure. He made my car shopping experience a breeze. He explained to me all the features and helped me install the bluetooth and the blue link which was very helpful. I can't thank William Swan and Jordan Anderson for there expertise and caring attitude towards me and my mom. I highly recommend William Swan and Crown hyundai for any car needs.
gisele727tiburon
Aug 30, 2015
I have to give koodos to Tomm Burkart, he is very professional, always has a smile, very fair, understanding & treated me with respect. He was able to get the job done for my car the same day I went in for a service check and for a decent price. He is a great asset to the Crown Hyundai. I will work with him every time I call. Thank you Tomm!!! Sincerely,Gisele Ceron
footnfan
Aug 29, 2015
Great response and help on a car that was just traded in. Exceedingly easy to work with. 5 stars! What more can you ask? I called,and got immediate help. Wonderful experience.
Joel & Vicki P
Aug 29, 2015
Went into dealership to 'LOOK' at used cars and left with a beautiful used Azera. Salesman, Mario P knows his 'stuff', answering all our questions. He took time to ensure we were happy with the car we purchased, no pressure. The entire process was a nice experience, everyone was super nice. We would highly recommend this dealership to anyone looking for a Hyundai. Joel & Vicki
neongabby
Aug 29, 2015
Jarett is very professional and always has a smile. He treats me with respect and knows his job very well. Even when crazy busy, he doesn't rush you. He gives the customer the time needed and answers every question. Jarett rocks.
Patricia H Walker
Aug 29, 2015
William Swan was awesome at Crown Hyundai . I bought a Hyundai Tucson , I love it !!! Bill has helped my family purchase 3 cars now at Crown . They are the best in customer satisfaction and genuinely care about you and your car needs
Staceyir
Aug 29, 2015
Jordan Anderson was incredibly efficient, knowledgeable and helpful. I had a very hassle free and believe it or not, fun experience at Crown Hyundai. I highly recommend them!!
NWOODNAN
Aug 28, 2015
We have a Hyundai dealership way closer than Crown however there isn't a comfort level when you walk onto their lot as there is at Crown. We had only intentions to look at what new models were available not to buy. William Swan showed us around, allowed us to look around on our own for a while. We went back to his office and decided not to buy one vehicle but two, an Accent and an Elantra. He is one to the best people we have ever dealt with anywhere. He is extremely friendly, knowledgeable, and up most honest! Would highly recommend seeing William Swan if you are even just thinking about a new or used vehicle.
RogerNH
Aug 28, 2015
I had a very good experience upgrading my 2013 lease to a 2015 thanks to Imad Yazback. He was very helpful and made sure I was satisfied with the deal/car that I got. Thanks!Roger Hogan
ColinInTheKeys
Aug 28, 2015
I'm the kind of guy who does a lot of research on a vehicle on their own. So, I already knew the kind of car that I wanted. I messaged Crown on Sunday about the Elantra GT I was interested in, and 15 minutes later received a call from Steve Bednar asking what questions I had. Over the next few days of talking with my credit union I had everything all set to travel up there and get the car. Steve Bednar was just as nice in person as over the phone, we went for a ride in the car, asked if I had any questions, and we proceeded from there. Damian was helpful in trying to get a better loan rate for me, but not being local (I'm from Key West) that wasn't going to happen. He took care of all the paper work for me and made it as easy as possible. Steve Bednar even followed me to drop off my rental car and gave me a full tank of gas before sending me on my way back to the Keys. Wonderful experience, would love to send more people to them, and look forward to doing business with them in the future :)
Craig K
Aug 28, 2015
This was by far the best car leasing experience we have had. Bill Swan was a complete pleasure to work with and made the leasing experience simple and painless. The staff at Crown have always been very courteous, professional and genuine. They certainly make you feel welcome. I have been going to the service department there for 3 years. I leased my car through another dealer and because it was close, took my car there for service. I decided to lease a car from them because of how I had been treated over the past 3 years. I would certainly recommend going there. Kudos also to Jordan Anderson and his computer skills. Great job!!
cnickerson0518
Aug 27, 2015
Jordan Anderson was so extremely helpful in purchasing my first car! He made sure I was informed on everything and was adamant about getting me home in a car! In addition to Jordans great customer service, the rest of the team was also very pleasant and helpful! I would definitely recommend this dealership to everyone.
JENLUVS31
Aug 26, 2015
Very smooth transaction. Bill was very helpful through the entire process. Answered all my questions and was there every step of the way. Will be recommending crown to everyone.
MDMAINGOT
Aug 26, 2015
Bill Swan is awesome. Energetic, a great listener and he truly fit me in the car for my needs. I will always shop at Crown Hyundai. You guys have the best service and staff. I'm really loving my new Sonata too. Perfect for my growing family's needs! I refuse to shop anywhere else.
tazbam
Aug 26, 2015
My wife and i went to several different Hyundai dealers and came back to Crown Hyundai because ofSteve Bednar in new car sale. He was absolutely the very best. He was straight forward, no gamesand explained everything in detail. After the sale he spent many hours with my wife showing her how to operate all the electronics in the car. We would not hesitate to send anyone we know to go see Steveif they are in the market for a car.Two very satisfied customersPhil and Wendy Peters
MCATS
Aug 25, 2015
Had a very nice shopping experience when buy my new 2015 Sonata Limited!!! Bill Swan was easy & fun to work with along with his other associates including Jon Susaj who help me with the test drives!
mycar1257
Aug 24, 2015
Brake lights on dead battery Saturday morning no appointment called looking for help talked to Jarett Ziemak and he took care me. Thanks so very much, for getting me in and back on the road. I have always been treated well by the service personal, but for them to be there for me when I needed them well that's special. Wish I had the same feeling about the sales department.
nursebetty03
Aug 24, 2015
Car buying can be a very stressful event, but that wasn't the case this time. Carlos was excellent in making me feel very comfortable and no pressure what so ever! He went above and beyond in making the deal go thru. I would highly recommend him and Crown Hyundai to my friends and family.
jonisnel
Aug 24, 2015
We went to Crown Hyundai to buy my college daughter her first car. This was my only experience buying a car from a dealer and I was dreading it, but it ended up being a painless and fun experience. Johnathan Schroeder was absolutely wonderful! He was very professional, friendly, knowledgeable, helpful, and above all PATIENT as she made up her mind on a car. I would highly recommend Jonathan to anyone looking for his or her next auto purchase.
kajophoto
Aug 24, 2015
We bought a used 2012 Hyundai Genesis from Richard Stow and Jordan Anderson. They were both very pleasant and professional throughout the process and their team work prevented us from having to wait longer than necessary. They even made sure the car was detailed before turning over the keys.
Bob From Florida
Aug 24, 2015
car salesman bill Swan found us exactly the right car..if you want to be treated right go to Crown Hyundai.......office staff was excellent too
Erica
Aug 23, 2015
Thank you Bill for being so kind and responsive to my needs. I thought I was gonna be stuck with a car I didn't want or need. You listened to me and understood what I was going through. You are the best! God bless you, you are wonderful.
sons 1st car
Aug 23, 2015
Went in today to find my high school son a care with a specific dollar amount in mind. Had to wave down a salesperson which was odd for a car lot but Mario came right over with a SMILE and was very happy to help us....We got all the information we needed and drove a car off the lot. Although the car was bought as-is we were presented with the crown inspection promise of quality. The guys we work the lot were also helpful in moving cars so we could test drive the one we chose.GO and SEE Mario he is totally AWESOME!!!
Angie
Aug 22, 2015
I am so so so HAPPY with my new Hyundai Tucson !!! From our first step into crown Hyundai , Bill Swan showed complete interest and urgency in finding us the vehicle and the help I needed. He was very fluent in providing the details needed to make the right decision. I wasn't sold on the car I didn't want , I was sold on the car I WANTED , from rear to front , color etc... Thank you Bill and the rest of the crew over there for making my 36th birthday car buying experience a great one !!!
MICHAELWALLEY50
Aug 21, 2015
it was a great experience, I will definitely come back and definitely recommend them to my friends and family. I really appreciate all of the employees there
NRHOADS4
Aug 19, 2015
From the moment I walked into the showroom until my departure with my new vehicle I was treated as a very valued customer and friend. The staff was extremely courteous and willing to help with any questions or concerns. I can say; It was nice to work a deal with true professionals; a team who know their products and look to make it work for the customer! I look forward to a long and happy relationship with this new family at Crown Hyundai.
Happy Customer
Aug 19, 2015
The whole experience of purchasing a vehicle was easy, fast and efficient. My saleman, Bill Swan, was very helpful. He knew his product and made the sales process easy to understand. I highly recommend Crown for your next car purchase. Thanks I know I will enjoy my car.
VIPERS77
Aug 19, 2015
Tony Cheung was very professional from start to finish. We were dealt with honestly and without pressure and each step of the process was easy to understand.
MICAHYOUMANS
Aug 18, 2015
Wayne Rudge was very helpful and knowledgeable. He made the experience very enjoyable and I would highly recommend this dealership. The whole staff was friendly and helpful.
Michele
Aug 18, 2015
Carlos Lima said whatever he needed to in order to sell me a car. After finding the exact car that would meet my needs, I fell in love with the car and Carlos knew it. I mistakenly let him and the dealership know I wanted this car, and as a result, I lost all negotiating power. After I completed the finance paperwork and went outside to take my car, I noticed a big dent on the bottom of the fender that was not apparent until the car was cleaned. It was now too late to get the dealership to do anything about it, and Carlos' attitudewas "sorry, it's yours now". Lesson: Don't let your guard down when at a car dealership, look at every panel of the car at every angle before you sign anything, and never be afraid to walk away if they don't seem to want to work with you.
cstarrd
Aug 18, 2015
I was on vacation when my timing belt blew in my Tucson. I was towed to the closest dealership which was Crown. They gave me an accurate assessment of my car and got me with a sales associate when we realized I would not be able to salvage the engine. I was set up with Jim Travis who was amazing. He knew my situation and knew that I was already stressed and upset and he helped to calm me down and get me set up with a great car. I knew I wanted to downsize and he didn't pressure me to stay with what I have. He went with exactly what I said I wanted and got me into a great new car at a price that I could afford. Jim was able to help turn a horrible situation around and salvage the rest of my vacation.
JENNSJAZZ
Aug 18, 2015
I had no intentions of purchasing a vehicle, but after speaking with Bill Swan, I purchased an upgraded, fully loaded vehicle for a reasonably,wonderful price with many incentives. I highly recommend this dealership to others. Crown will always have my business!
Picky
Aug 15, 2015
We give a 5 star rating to Bill Swan our salesman. He listened to our needs, customized his sales approach to our personalities and sold us an EQUUS.
rmvillian666
Aug 15, 2015
I would give this dealership 5 stars. Jordan Anderson was my sales consultant that helped me finance my first car. Very helpful and extremely nice. Was able to get me the price that I needed based on my credit and the payments that I wanted. Go check these guys out if your shopping for a car!
NURSINGCARE3865
Aug 12, 2015
Imad Yazback made this a very pleasant and rewarding experience. He was straight forward with me from start to finish. At the end of the day I walked out with he car I wanted at the price I stated that was in my budget, without me feeling pressured.
PRIAD
Aug 11, 2015
It was a nice experience. The car drives wonderfully. We need to learn more about the electronics and Richard told us to call him when we need him.
BHRSHKWTZ
Aug 11, 2015
Good experience! Friendly and helpful staff. I felt very comfortable and welcome. I got exactly what I wanted. Bill was a gem. Thank you all so much.
micekeep
Aug 10, 2015
Took my Hyundai Accent in for service last week. Oil change and new wiper blades. In and out in about a little over an hour. Wouldn't think of going any where else to keep my car happy. Cliff Stoufer was great.
Chuck
Aug 10, 2015
This was hands down the best car buying experience I've ever had. Jordan got me into the exact car I wanted at the price I wanted and had finalized a deal within an hour of my arrival. I was introduces to members of the service and Finance teams that were very helpful and friendly. Crown Hyundai has made a customer for life!
The Realtor
Aug 9, 2015
Tomm Burkart did an excellent job in servicing both my Sonata and my daughters Elantra. I was by myself and did not have a ride, so he scheduled the Elantra first. I got a ride back home in the courtesy vehicle then returned to swap cars to service the Sonata. I got tied up on an appointment and didn't have time for the courtesy vehicle to pick me up in time on a Friday afternoon. I called on Saturday morning, altough they normally dont run the courtsey vehicles on Saturday, Tomm made arrangements to have a nice young man named Andrew come to pick me up so I could retreive my car.Everything was outstanding.Mike Evans
GIRLANDWATER
Aug 7, 2015
This is our second time leading from Crown Hyundia, we were not disappointed! Great employees, no pressure and lots of help. Justin has been our salesman both times and we are very grateful to him for walking us through everything and taking the time to answer any and all questions, we will definitely continue to come back to this dealership!
LASER.FRED
Aug 7, 2015
Excellent transaction. Our family will be purchasing an additional two more Hyundai's this year, both 2016 Hyundai Tuscons, and both at Crown Hyundai in Saint Petersburg.
KARENAH1217
Aug 6, 2015
The staff at Crown Hyundai made my buying experience easy. I would especially like to thank Jim Travis for his patience and taking me on several test drives, and Bill Swan for all of his help. Wayne Rudge finished everything up on the day of delivery. Thank you!
MEAGANWERK
Aug 6, 2015
Go see Lance and Bill!! They are professional and welcoming and will help you anyway they can. We have bought 3 cars from Crown Hyundai and we will not go anywhere else in the future. They are an absolute pleasure to do business with!
green1213
Aug 5, 2015
Bill Swan greeted my husband and I as soon as we entered the dealership. Listened to what we were looking for in a vehicle and gave us something better but kept it in the our price range. Let us test drive a few cars and we received more for our money than anticipated. He was so friendly and accommodating and NO PRESSURE. Love the car too.
KIM4
Aug 4, 2015
First time in my life that I actually worked with a dealership that did not apply pressure tactics to get to me to purchase, or monkey around with the numbers on the deal. Matt Collins and Jordan Anderson were amazing to work with, very professional, knowledgeable about their product and very kind to me. It was the best car buying experience I have ever had. I am 49 years old and have never owned a brand new vehicle, but given the price of the car, the options that it came with and the friendliness and knowledge of these two gentlemen, I purchased a 2016 with no hesitation and absolutely love my car. Great experience, thanks guys! I will highly recommend you personally with no hesitation.
carney620
Aug 3, 2015
I went with thought if test driving a 2015 Veloster. Jordan Anderson was quick to let me know all the great features of it, and when I realized that he could get me into the car I wanted at a price that was in my budget, I knew he was the right guy to make it happen. Great customer service, friendly and knowledgable. I'll be recommending him to my friends!
Vmoore
Aug 2, 2015
When you want excellent customer service make sure to ask for Jordan Anderson as he is the best!! He is knowledgeable, makes car buying easy, & your feel very comfortable with you decision- no high pressure sales here!
Navalrob
Aug 2, 2015
I have dealt with Crown HYUNDAI for several years. Jordan Anderson and Bill Swan make sure you walk out with the car and deal YOU want, not what works for the dealership. That is why I continue to come here. I would recommend Crown HYUNDAI for anyone that wants a great deal on a vehicle and has realistic expectations on what can happen. If your credit sucks and you want a brand new car with zero down and a $200 payment then go back to sleep. But if you want a quality car, excellent sevice and a dealership you can continue to do business with, go see Jordan Anderson and Bill Swan!
barbsnewcar
Aug 1, 2015
Bill Swan turned what once was a difficult experience of buying a car, into a fun day. Left there with a smile. Bill got the perfect car for me at the right price with no fuss, no stress.
DANSAN
Jul 31, 2015
Thank you for affordable reliable nice looking cars. My favorite feature is the trunk space as I tend to do a lot of "hauling"..... I have had only good experiences with this dealership. My last car which I just traded in was a 2003 Hyundai that I bought new from this dealership, and it served me well over the years. That experience gave me the confidence to purchase another one. I have had a lot of compliments on my new car so far, and I tell them all where I bought it! I am enjoying my new car!!!
LELIABARKS
Jul 31, 2015
Staff were courteous and very professional. I am a single woman and bought this car alone. I appreciate the assistance and friendliness I was shown and would recommend this dealership to anyone. My car is exactly what I wanted and I bought it at a fair price. Thank you, Bill Swan and everyone!Lee Barks
Shawn
Jul 30, 2015
Very happy that Floyd Martinez was the sales person that I worked with! Very knowledgeable, super patient, and not pushy at all. He helped me get a great deal on the car of my dreams. He is awesome to work with and I would definitely recommend asking for him. Thank you Floyd, I really appreciate all your help.
alg
Jul 29, 2015
Thank you Wayne Ruder and Matt Collins for making my wife and I feel good coming to Crown Hyundai and getting a vehicle to take home
Bessie Eicker Blue Truck
Jul 29, 2015
William Swan was an excellent sales person. I didn`t fell pressured at all to by the truck from your lot.I would call him again when I need a car or truck.
Modern
Jul 28, 2015
Mario Pozzi and the Dani Lai (finance dept) both did an excellent job to make my budget car purchace and excellent experience .....I just need a commuter inexpensive second car and I was trteated the same as when I bought a $35,000 car!!! Mario jumped through hoops to make it an easy transaction. And I got a great deal also !!!!!
HARTMAN.ERIC
Jul 28, 2015
Imad knew coming in that time was a factor for us as we had our 1 year old with us. He took care of everything as quickly and efficiently as possible and worked within our guidelines to get us exactly what we were looking for. Great job!
KARINKOCH
Jul 28, 2015
Would recommend, appeared I was not the only satisfied customer, just wish the financing was easier. Had a very difficult time in that area at the Crown Kia.
Doug thank you
Jul 27, 2015
As stated Justin did an outstanding job in providing me with all my needsin making my purchase of my new Hyundai. This was by far the best new vehiclepurchase that I have ever made and I have made over 35 purchases over theyears. His manner, professional presentation and follow up are the very bestthat I have ever experienced.
KaylynM
Jul 27, 2015
I was more than impressed with my experience at Crown Hyundai. The service was excellent and everything went perfect. Went looking for a used car for work and school, and came out with the perfect car for me. Justin Hoffman was gave me everything I asked for and was very helpful in every way he could. Great person if your looking for a new or used car. You definitely will not be disappointed, I highly recommend Justin and Crown Hyundai!
Sergey
Jul 27, 2015
William Swan and Ryan Gibb excellent team with high spirit, strive for perfection, bring costumer satisfaction on top level.Bill Swan did an excellent job at getting us the exact car (Genesis sedan) we wanted and at the price we wanted with working in all promotions they had. Great sales person. Bill vent above and beyond the normal sales person.Excellent service from Ryan Gibb. He was very knowledgeable and helpful in informing me of the features of the car and how to set up them.They both very knowledgeable and respectful.
Tina3366
Jul 26, 2015
I had got my car serviced with Tomm Burkart then turned around and bought a new car from Lance Dokes... I had great car buying experience with Lance he is very knowledgeable and pleasant to deal with...I would recommend to purchase your vehicle from Lance and service with Tomm... Thank you both.
Donny123
Jul 25, 2015
We bought a Hyundai Accent. So far it has bee a great little car. What sealed the deal for us was the assistance of Carlos Lima - he was very knowledgable of the Hyundai product line and helped us find the car that was just right for us - Thank you Crown Hyundai - Thank you Carlos Lima!!!
zryans059
Jul 25, 2015
I didn't expect how great this dealership was going to be when I arrived for the first time. I just moved here from Orlando and needed an oil change. Brian Casey took very good care of me and I will be calling him every time I need something from now on. Highly satisfied.
MICHELLEBLEAMER
Jul 24, 2015
Jarett, Carlos and Wayne were fantastic to work with when I was at Crown Hyundai. I appreciate their help and expertise. I will recommend them.
mo1212
Jul 24, 2015
Working with steve bednar was a complete pleasure . Purchaseing a car is not something i do everyday and steve made is so simple no hassles. Whole deal was done over phone calls and emails. He sent a car to pick me up and get the registration of my trade in then to the dealership. And i drove home in my new car. He was wonderful did not feel pressured at all. Since then i have had questions and felt free to call him. If you had more car dealers like steve bednar car dealers wouldn't have such bad names as they do.
nichols, me399
Jul 24, 2015
When I arrived at Crown, Steve Bendnarr was right there to answer any questions while I selected my new 2016 Elantra. He was patient and had answers for my questions. Damian Lambert was very helpful with the financial paperwork. This is my third Elantra all purchased from Crown. I would reccomend my friends to go see Steve Bednar at Crown.
KEITH.MONACO.PGR
Jul 24, 2015
I really appreciate the effort Tony put into getting me a car I wanted. I came in looking at Velosters and never even considered the Sonata. Great place and great salesman.
leslie
Jul 24, 2015
Ryan Murray was very though in his attending to the concerns I had about my car when I brought it in for service. Can't beat under $30 for an oil change and complete check over and car wash and vacuum included!
AFM21
Jul 23, 2015
Very good dealership especially the finance manager Dannie he really went to bat for me. The salesmen were great also. I will recommend this place to my friends
STRIZIS
Jul 23, 2015
Could not leave any advice on how to improve the experience. Thoroughly, totally professional in every way. Knowledgeable, yet low key, we felt no pressure to buy a particular car. Lower price, maybe? Lol
SWEETZS45
Jul 22, 2015
Excellent service and experienced salesmen that are not pushy. The salesman let me do the talking and looking around allowing me to decide for myself what i wanted
CROPPINGPENGUIN
Jul 22, 2015
From looking at different Hyundai cars to test driving a Sonota to buying one, a very speedy process. Even on the 4th of July! Very happy with my purchase!!!!
Ed2016
Jul 22, 2015
I had a superior experience in the purchase of my 2016 Hyundai Elantra Value Edition with Jordan Anderson. Jordan was extremely helpful courteous and friendly during the entire demonstration and purchase of the vehicle..
GREENTHUMB_92
Jul 22, 2015
thank you for being courteous, knowledgeable, and respectful. you both made it so I could walk out with a smile, I didn't even think that was possible.
Merlot01
Jul 21, 2015
The help I got from Ryan Gibb was invaluable in me getting a good deal for my new Sonata. Even though I was from out on town he was more than helpful in the information he provided to me. I have leased a vehicle from Crown before and be assured I was gladly do business with them again. They are lucky to have employees like Ryan Gibb.
North Carolina Vacationer
Jul 21, 2015
I'm from North Carolina and was on vacation when my car wouldn't start. We selected Crown Hyundai only because it was the closest listing , having no idea of its reputation. We "walked in" (no appointment) following the July 4th weekend, and tho' the dealership was likely loaded with customers, we were treated with utmost respect and receptivity. Brian Casey served us and professionally entertained all of our comments and questions while at the dealership, and later in follow-up phone calls. While trouble-shooting the car's problem, he gave us a simple overview of planned sequential steps for assessment, which silenced any further questions. Brian was an efficient and clear communicator, perhaps naturally or from training. Either way, our experience was positive and straightforward. Our car's problem was only temporary; the battery had simply run down. Yet, it was clear that the service dept. was neither over-analyzing nor under; they continued monitoring the car to be sure that the problem did not return, yet did not over-prescribe (or charge!) further tests. My car was washed and evaluated in Crown Hyundai's competent care for only $30. Not bad for peace of mind while 11 hours from home!
Tamara
Jul 21, 2015
Great Service. Very helpful. Patient sales people . Left happy. I would refer them to friends and family. The finance department was very helpful and informative.
CARASH17
Jul 21, 2015
We were treated very friendly, fair and valued! Thank you! Staff was amazing and length of time for delivery was good. Finance department was even quick! :) A+++++
Dimanis73
Jul 20, 2015
Excellent Customer Service and Jarett Ziemak is very efficient and helpful. My car was serviced and ready to go before I expected it. Thanks so much for truly caring about your loyal customers.
dennismlinko
Jul 19, 2015
Thank you for the awesome service on our 2011 Hyundai.Our Hyundai would not start. Was not the battery. Was the starter.Kudos to Service Advisor; Clifford Stoufer and to Service Tech; Mike Fitz.They took care of it on a Saturday afternoon in such a timely manner.Really appreciate Crown Hyundai Service Center.Dennis M. Linko
Linda
Jul 19, 2015
Staff here is ALWAYS helpful and efficient. My window stopped working, in the down position, on a rainy day. I don't have covered parking (or a secure place), so I drove to the dealership. It was too late in the day for the repair so I had to leave the car. But, I was taken home in the courtesy van and called early the next day to pick up the car. Tomm has helped us a number of times now. He's always wonderful!
Lisa33782
Jul 17, 2015
Carlos Lima truly cares about the need we had and helped work with our budget. He didn't push us into something we couldn't handle and things we didn't need.
aglamour
Jul 16, 2015
Both Jordan and Bill are very professional and friendly. They made the car buying process very pleasant and smooth. I'm extremely happy with my new car!
BCAUSEY0
Jul 16, 2015
Excellent! 5 star employee Wayne Rudge, and dealership! This was my first time buying a car and Wayne was excellent! He was very informative, personable and helpful! Will be recommending him and Crown Hyundai to everyone I know!
johnny1949
Jul 15, 2015
My sales consultant Jordan Anderson was extremely informative and willing to accommodate me in the type of vehicle that I wanted. He utilized inside resources to reach that goal. The entire staff that worked with me that excellent customer skills and finance knowledge.
DNOP10
Jul 14, 2015
I had a great experience at the dealership and I will definitely recommend it to other buyers. It is the second care which I have leased from the same dealership.
RICK.M.VANMETER
Jul 14, 2015
it was a learning experience for me and Jonaton Schroeder. Thankfully Bill Swan stepped in to finish the deal. It was becoming a very long transaction and Bill stepped in and expedited things which Iwas greatful for. I would definetly go back to Crown for another car.
vlw1123
Jul 14, 2015
I had the difficult task of trying to find a reliable, reasonably priced car for my mother. Ryan Gibb and Matt Collins from Crown Hyundai helped me put her into a car that not only was able to fit into her tight budget but was also reliable. They were helpful and professional!
BECCA.ANDERSON31
Jul 14, 2015
We purchased 2 cars from Tony Cheung and would definitely recommend him to everyone! Not only was he straightforward with his sales tactics he was also funny and great to work with.
Renhrew
Jul 13, 2015
I want to thank Crown Hyundai for the excellent treatment. I purchased a 2015 Genesis and worked with salesman Steve Bednar. Steve's unique sales style made me feel very comfortable in negotiation a fair price for the car. The salesman and Crown Dealership were fair in the price of my trade and new Genesis. Again thank-you.
Mjvencill
Jul 13, 2015
This was my first time purchasing a new car. I was greeted in a timely manner. All questions and concerns were answered. Jordan was professional and patient. He was knowledgeable on all the cars. He took time to find the perfect car for me and he made sure i was exceptionally happy with my purchase.
Laura
Jul 12, 2015
As usual, I got my oil changed and everything went smoothly. They told me I needed new windshield wipers and I was so glad they did. I forgot I needed them and great timing since I need to go to the other side of the coast soon.
lion 444
Jul 12, 2015
mario pozzie a great saleman he was never pushy he help in every way possible he had all the answers. if i would have to come back to crown hyundai he the one i would ask for. i purchase a 2007 edge, roy johnson
Maureen
Jul 10, 2015
I recently purchased a 2014 Hyundai Equus from Mario Pozzi and Wayne Rudge. Working with both do these men was an outstanding experience. After my purchase, Wayne worked with me one on one to learn some of the features of this vehicle. I have also had my vehicle in for some minor service and Cliff Stoufer was extremely helpful and professional. Maureen Allen
Renhrew
Jul 10, 2015
I received excellent treatment from Crown Hyundai. I purchased a 2015 Genesis and work with salesperson Steve Bednar. Steve's unique sales style made me feel very comfortable in negotiation the price of the car. The salesperson and Crown dealership were fair in the price of my trade and new Genesis. Buy from Crown Hyundai and see Steve Bednar you'll like the experience.
MATTHEWMCCUR
Jul 9, 2015
My salesperson, Sanja, was professional, thorough and answered all my questions regarding my new Sonata. The rest of the folks I dealt with at Crown were equally professional. I would feel comfortable referring both friends and colleagues to Crown and Sanja.
S&Y
Jul 9, 2015
good experience, our dealer name is :Bill Swan ,he gave us good service and we got our new car, very happy ! thank you ,recommended to other people
JulAlbs
Jul 9, 2015
Richard Stow was a tremendous help in giving us all the information about leasing versus buying a car for my daughter. He knows his cars and will give you all the pros and cons, without the pressure of making a decision right then. I would reccommend him to anyone!
devenl
Jul 8, 2015
Mario pozzi gave me the best customer service I've ever received in the 8 years I've been driving I can't wait to go back and buy. He was very friendly, very conversational , very polite. He was very knowledgeable about any vehicle I asked about , and about warranties and such. He kinda made me feel like I was part of the hyundai family I will refer my friends and family there because of how awesome the visit was .
DONWARD2
Jul 8, 2015
Lance and Steve were wonderfully helpful in helping me buy my Accent. I truly appreciate their patients and expertise with this. Thank you so much.
MACEY.MCALEER
Jul 8, 2015
I decided to make the switch from a Mercedes sports sedan to a vehicle more practical with my family lifestyle now. My Sante Fe is exceeding my expectations in all directions! I also enjoyed my quick transaction with Crown Hyundai. Floyd and Wayne made sure all my questions were answered and made the car buying process easy.
msheets1990
Jul 8, 2015
Was looking for a car for my girlfriend and Jordan Anderson was the salesman. He was very knowedgeable and payed attention to our needs. Even though my girlfriend chose a different vehicle we were please with the service from Jordan in particular.
POSER
Jul 8, 2015
Floyd is the man to talk to when looking to buy a new car. He knows his cars and does not try to sell you something you're not interested or cannot afford. He makes sure to stay within your budget and goes above and beyond. I will definitely be sending anyone who is interested in a Hyundai in his direction.
QUACKENBUSHS
Jul 8, 2015
Wayne Rudge did an outstanding job of taking me through the sales experience. I am thankful that I was able to purchase a new Hyundai vehicle
rj.pujan
Jul 7, 2015
I had a great experience at Hyundai!I was planning to get Hyundai Sonata SE but thanks to Mr.Swan who assisted me in looking for better car. I got Sports model for a very fair price. I Loved Hyundai Sonata 2015 Sports. Thanks Bill
CLANECUBBY1966
Jul 7, 2015
Richard was a great help at getting me the car I really wanted. Everyone at the dealership was pleasant and really seemed to care that I was happy with my choice.
ANNMSCOX
Jul 7, 2015
As soon as I walked into the dealership, I was greeted by Floyd Martinez. He was patient with all my questions, very helpful and made me feel comfortable. He was knowledgable about the vehicle and was able to answer all my questions. It was a very hot day, the temperature was over 90 degrees. When I asked to test drive the vehicle for the second time, he had me wait inside while he went to get the vehicle and drove it up the front door for me. After buying the car, he told to call him anytime with any of my questions. It was a pleasant experience.
SUSANANDCARY
Jul 6, 2015
Best experience ever with a car dealership. Crown Hyundai was terrific. Cannot say enough good things about Ken and Matt Collins and the finance team. WONDERFUL all around. I had a really bad experience at a different dealership Bradenton Hyundai. It was awful. I called and spoke to Ken. We Drove 1 hour to meet with them. He had Matt greet us at the door and the car was already for me. Took it home that night. The best and easiest experience ever. HIGHLY recommend. Go to Crown Hyundai they will take great care of you. See Matt Collins
J. Hardwick
Jul 5, 2015
Went in to have my car service recently and was assisted by Ryan Murray. My appointment was scheduled for 8:20AM, arrived s little early and was pleasantly greeted by Mr. Murray. He got my work ordered started right away. Having dealt with Ryan before I knew dealing with him would be hassle free and accomadating! There are quite a few Hyundai dealerships in the Tampa Bay Area but Crown Hyundai in my opinion is the best around! Thanks Ryan Murray for always being EXCEPTIONAL!
D Miller
Jul 5, 2015
Clifford Stoufer was very helpful. I took advantage of the Grand Slam special. They checked out and fixed a weird rattle at no charge. Very happy with the service.
jazzkathy
Jul 5, 2015
I have been with Crown Hyundai for several years now and the service continues to be excellent. I have bought two cars and serviced each car from them. Several friends have bought cars and have their service done here as well. Highly recommend.
Davem
Jul 3, 2015
Bought a new Genisis Coupe with my son. After seeing the car on Crown's website we phoned our sales person, Luis Quintana and were able to agree a price there and then. Once at the dealership, Luis handled the sales process very quickly while making sure my son understood all the aspects of his purchase. Very happy with the experience - would happily consider Crown and Luis for our next purchase.
cartfam5
Jul 3, 2015
We bought a car for our daughter here and had a good experience. The salesman, Carlos Lima, was great. She got a car she loved in her price range. Everyone we encountered from Carlos our salesman to the finance guy and the general manager were very friendly and courteous. Looking forward to seeing how their service department measures up when she takes her car in for her first oil change. Came with a 100,000/lifetime powertrain warranty which was nice. My only complaint is the fact that the manufacturer's warranty ran out a few months ago and that wasn't disclosed to us even after asking several times. We kept getting the "I'm not sure about other car make warranties" excuse but they knew when it expired. We were able to purchase a warranty through our lender so it didn't end up being an issue but I wish they would have been upfront about it.
lisap
Jul 3, 2015
Mr Pizzo,by far was the most go above and beyond employee,besides myself I have dealt with in a long time,we went to Crown Mitsubishi,and were not pleased,we went to Honda not pleased,we went to Dayton Andrews and we were pleased,however we said lets go to Hyundai looking for that extra mile and in Mario we found it,I know their livelihood depends on sales,but presentation is the key,difference with Mario is he kept trying and pleasing until I was happy,after a very abusive marriage,completing college,and still felt worthless ,I have been reluctant of people in general,and Mario made my eight year old and myself feel good again ,human deserving of a nice car,without going hungry,he made it affordable and all should learn,IT'S. ALL IN YOUR PRESENTATION,MARIO SHOULD TRAIN ALL SALES STAFF,WE LEFT WITH A SENSE OF PRIDE AND SECURE IN OUR CAR,WHICH HAS AIR-CONDITIONING,NON SMOKED IN AND ALL AROUND SAFE CAR WHICH MY HUSBAND AND SONS FATHER NEVER DID FOR US,WE ARE SO GRATEFUL FOR MARIO WORDS CANNOT EXPRESS HOW AWESOM HE TRULY IS..THANK YOU FOR HIRING SUCH A GOOD MAN WHO HAPPENED TO CROSS OUR PATHS..
msholmes78
Jul 3, 2015
Courteous service with a smile and guaranteed perfection and timely response. Ryan is a great advisor and guides me on selecting the best options for my car.
Shwing
Jul 3, 2015
Sanja, Wayne and the rest of the folks at Crown made my car buying experience more pleasant that it had a right to be. They were professional, courteous and truly seemed concerned that my experience be a good one. I got the car I wanted for a very fair price and was offered good value for my trade in. All in all a positive experience. If you are shopping for cars do yourself a favor and call Crown Hyundai; ask for Sanja Danicic and let her and the Crown team help you find your new car.
sirhcloop123
Jul 2, 2015
Clifford Stoufer has helped me with my car service needs for five and half years now. He is such an asset to Crown Hyundai in their service department. I'll never forget the first time I came in to have my car serviced in 2010 Cliff greeted me using my name. I was so surprised and happy that he took his time to acknowledge me in this way it was very professional. Cliff always gives me the best options to go with when bringing my car in for just a service and then calls me personally to advise of future needs and the urgency timeline. The Crown company is very lucky to have an associate representing them in the matter that Cliff does.
Beaufisch
Jul 2, 2015
Bill Swan did an excellent job at getting me the exact car I wanted and at the price I wanted with working in all the promotions they had. Great sales person and great dealership. Very straight forward and easy to deal with. Bill went above and beyond the normal sales person. And very Military friendly!! Thanks Bill & Crown Hyunda .
dngardner
Jul 2, 2015
Always have a great experience when I get my cars serviced at Crown Hyundai!Ryan Murray was exceptional! Very pleasant and helpful!!!Thanks for a job well done!
Kelly D.
Jul 2, 2015
I had the best experience with Bill Swan, I was lucky when I walked in and he was the one to assist me in looking for a new car. Next thing I knew I was driving off the lot in a brand new 2016 Hyundai Elantra.
Vankenn
Jul 2, 2015
Wayne Rudge is my sales person. He is very knowledgable and make the sale process fast and easy. I didn't need to negotiate. They matched my truecar pricing certificate which got me an OTD price that is lower than the MSRP. Overall, I'm happy with the purchase. A very good deal and a nice car!
TVI11
Jul 1, 2015
Crown and my sales person, Imad Yazback, were very professional and helpful. The buying experience was stress free with just the right amount of negotiating. I felt like I got a fair deal. Love the car, by the way!
Rudy4288
Jul 1, 2015
Once again, Ryan Murray was terrific. As in the past, he goes the extra mile to make sure my service is done efficiently and quickly.
JFAIRBANKS64
Jul 1, 2015
crown hyundai is a top notch dealership worthy of selling and servicing as far as I'm concerned the best vehicles on the market at a fair price
Dave
Jun 30, 2015
Sanja Danicic was my sales person and she did a tremendous job. In the past, buying a new car was an ordeal that i did not look forward to. This time, it was a very enjoyable experience. She explained every step of the process and was working for me in the negotiation process. I felt that I had an ally throughout the entire process. I was very impressed with her knowledge of the car and all the equipment. She programmed my radio, explained the bluetooth process and could have found all the switch5es blindfolded! I would definitely ask for Sanja to be my sales person for my next car. Thank you Sasnja!!
Jack & Sue Schneider
Jun 30, 2015
We were looking for a very reliable car, since my wife sells real estate. The Hyundai warranty was the biggest factor. We were very impressed with the size and standard options included in the Sonata we just purchased. We have had many performance based cars in the past, and I (surprisingly) am impressed with the performance of the base power plant. The ride is also firm and tight. We traded in a 08 VW Passat 2.0 Turbo, and will be very glad not to HAVE TO buy premium fuel! Bill and Jonathan were fantastic, and JUST GOT THE JOB DONE! I selected Crown because they have been here for years. I purchased a Mitsubishi." Mighty Max" years ago (fantastic little truck) and My son purchased a new 2002 Trans Am "Firehawk" from Crown, and so far all business with Crown has been GREAT!
LINDA570
Jun 30, 2015
I was greeted right away upon arriving. I found the car I wanted. My salesman was very helpful, friendly, knowledgeable, and did everything possible to see that I was very happy with my car purchase. The best car buying experience I've ever had. I would highly recommend you purchase your car here if you want an enjoyable experience! And if you hate sitting around for hours haggling over price, etc. you will not have that problem here. The process is very fast and enjoyable.
Lisa Battle
Jun 30, 2015
Bill Swan was very cordial , professional and considered our time and my husbands needs. We got a sweet deal and the Queen is satisfied with the level and attention to detail. We were treated with care and respect and you earned our business. My second car from dealership right off the showroom floor. We never test drove the car since we knew we were dealing with a reputable company. Thanks Jordan for showing me the around the navigation, media center and all the tech tips. A computer on wheels. It's a nice ride. Tell my husband thank you. We initially were going to Buick your neighbor but we received poor treatment no follow thru so we came to crown and got the royal treatment. Thank you for world class service . J.R you drive the success of your organization so hats off to you too.
Lisa
Jun 30, 2015
Loved my team of experts: Bill Swan, Jordan Anderson and JR. All were great to work with and no high pressure tactics. Bill was straight, answered all questions and did a fantastic job earning my business. Jordan was a guru on car features and benefits. We were impressed with the hands on support and knowledge base. JR I really think you have a super team of professionals. Thank you.
maru252
Jun 29, 2015
This was my 2nd experience with Sanja Danicic leasing a Hyundai. My experience the 1st time was such a learning experience that I told her,"see you in three years!" And I was there as promised, only 3 mos. early! Sanja was very informative,realistic and spot on with my wants/desires, and finances. During the test drive, she was very knowledgeable about all the features of the vehicle and explained everything in detail to the point that I really didn't need to open the manual! Wow, what a company gal! I'm hoping she'll be there again to help me in 3 more years!
LindseyAlbright15
Jun 29, 2015
Richard Stow was very helpful and informative in helping me decide whether to buy or lease a elantra. He really took the time to explain my options and wasn't pushy like other salesmen I've dealt with. I would recommend to anyone to go to Crown Hyundai.
Borinquendoll84
Jun 29, 2015
With a TrueCar voucher in hand Bill Swan was the first sales person to greet us and the last with a sale under his belt. Totally recommend coming to this dealer if you're in the market to buy a new, used or leased car. Kudos to this place.
Santababy
Jun 28, 2015
From first walk on the lot through purchase of car, everyone was quick, responsive, knowledgable, and honest. After the trauma of going into other dealers and wasting time with the games they play, this was easy, and almost enjoyable. Team works as a team and they work hard to earn your business and treat you with respect.
Veteran Ron
Jun 27, 2015
My salesman was Matt Collins. He made my getting a new (to me) Auto almost painless. When he found I was a veteran, he worked extra hard to make sure I got a good deal and a SUV I love.I would tell all veteran that Matt is a salesman to see when looking for a new or used ride.
JMC512003
Jun 27, 2015
I am disabled and drive with left foot. I needed a pedal put in before I could drive. They took car to have installed. Did a great job and treated us well.
PELDER0
Jun 26, 2015
Our experience at Crown Hyundai was fantastic. I didn't feel pressured at all. Our salesman Richard Stow was honest, knowledgeable, patient and considerate. The finance office explained every document that I was signing. When we purchase our next vehicle, Crown Hyundai and Richard Stow will be our choice.
ralph
Jun 26, 2015
Imad Yazback took very good care of us. He was very thorough in explaining every detail of the selling and of the car. this is our second purchase of a car with him.
sen6261
Jun 25, 2015
The Crown family of dealerships is great. Last week we bought a kia at Crown Kia and tonight bought a SUV at Crown Hyundai. The people who work at there are wonderful and so full of knowledge. Many of them are Vets. No pressure sales. They took such great care of us. We drove almost an hour tonight to Crown Hyundai. Our local dealership jerked us around and was incredibly unprofessional. I called and spoke to Ken the manager and he was terrific Our salesperson Matt Collins was the best. Showed me all the bells and whistles on the car and made us a great deal. I love it. Crown Hyundai made buying a car so easy and simple. A wonderful experience all around. WAY TO GO MATT!!!! Great Car, Great deal...Great time...so excited. The Finance portion was so easy...HIGHLY recommend
ekelly
Jun 25, 2015
Always a pleasure doing business with Jarett. Great experience as he always takes excellent care of my needs. He always goes above and beyond to make you feel special. Makes doing business with Jarett and Crown a pleasure,
Hyundaipat
Jun 25, 2015
As always,Brian Casey was courteous and extremely helpful.kept me up to date on my waiting time.Brian is always looking out for his customers.
all the good names are taken
Jun 25, 2015
Imad Yazback was my sales associate when I purchased my 2015 Sante Fe on June 22. This was my second purchase from Crown and Imad. I've purchased many cars and without doubt, this dealership and salesman are at the top of my list. Imad was knowledgeable of his product, complete and accurate in his presentation, and very professional. His friendly attitude and patience with my many questions was much appreciated. The delivery experience was thorough and the process made me feel my purchase decision was the right one on all levels. I look forward to dealing with Imad Yazback again, and I mean that sincerely. I drove by many dealerships to get to Crown Hyundai, and I'm very happy with my choice of vehicles and my decision to buy from Crown. Definitely looking forward to next time.
battykatty
Jun 24, 2015
I always have a great experience when dealing with Clifford stuffer he is alwYs pleasant and courteous and goes out of his way to make my experience a good one I rate him out of 1-10 an 11 lol truly he is the best Ty crown Hyundai for employing such a great person
Eccci
Jun 24, 2015
Brian Casey, our service representative was excellent. Brian went above and beyond to make our experience enjoyable. It was a pleasure to meet Brian and he is definitely an asset to Crown Hyundai, thanks again Brian.
Marty
Jun 24, 2015
Brian Casey and his team went the extra mile to give me excellent service last Monday when stuck brake lights over the weekend created the need for emergency service. They did a thorough job of taking care of that problem, plus front brake pads, oil change, and thorough analysis of a suspected tire issue.
Pharm123
Jun 23, 2015
Ryan Gibb spent over 3 hours making sure that I left the dealership with a vehicle that I was in love with! He went over and beyond showing multiple vehicles, providing several different price quotes & options and answered all of the questions that were asked! He provided phenomenal service and I would recommend that everyone seek him in future sales...he won't disappoint. Thank you!
proach
Jun 22, 2015
Jordan Anderson at Crown Hyundai assisted our son on his first new car. Great friendly, fast service with great prices and upgrades. Highly recommend this dealership.
Kyle1234
Jun 22, 2015
Gotta say when I first walked up I couldn't help but notice their huge selection of beautiful cars. The place was pretty big but very clean inside the dealership was nice. We were accompanied by Jordan Anderson real young guy but keeps smiling and is very very friendly. He knew where to take me for exactly what I wanted which was a 2016 Elantra. He knew I needed low payments and he didn't hesitate to get me the deal I could handle. Overall he was really friendly, understandable and I was very satisfied with the car and the price. Great day.
Kendra
Jun 21, 2015
We stopped in to look at a car we saw online. We were greeted by Carlos Lima. We told him which car we came to see. He took us directly to it, got the keys and within minutes we were test driving it. He made sure all our questions were answered, and explained every aspect of the car. He was friendly, knowledgeable, and didn't try to push the car on us. The price shown online was the actual price of the car which we've found in our months long search for a car isn't always the case. He completely sold me on the car as well as the dealership. Won't hesitate to purchase a car from this dealership. Thank you, Carlos!
Sonata 4 me
Jun 21, 2015
As always, Brian Casey, our Service Advisor was very courteous and helpful and was able to get us in and out very quickly and called us as soon as the car was ready to be picked up.
Hyundai lover
Jun 20, 2015
Mario pozzi was very helpful and professional. He was very knowledgeable about the vehicles I acquired about. I would definitely highly recommend my friends and family to Mr. Mario pozzi
IF
Jun 20, 2015
I really appreciate the honesty, hard work and friendly service from both the Crown Hyundai service department and their sales department. In the service department, Jarrett Ziemak and manager Chris are both very honest and extremely helpful whenever my car needed service any type of service. In sales, I highly recommend Mr. William Swan and Mr. Jordan Anderson. I am so excited about my new used-car. They not only gave a very fair trade in deal--they also provided me with very honest and helpful information about vehicles that I was considering. I am very grateful!
JGALLAGHER21
Jun 20, 2015
finance staff too aggressive - purchased the tire and wheel warranty just to end the finance process. I have since started the cancellation process for the wheel and tire warranty, which by the way requires written request and is not very user friendly.
all the good names are taken
Jun 20, 2015
Tomm Burkart, professional, on time, keeps his promises, friendly, follows through, very helpful. He worked with his manager, and the coordination was great. Thanks Tomm, looking forward to next time.
dkracht
Jun 19, 2015
Jordan Anderson was great. He answered our questions, pulled keys and let us drive the 3 different type cars we wanted to try, extremely patient and no pressure.
Gdavis79
Jun 19, 2015
My first oil change experience was great. My service advisor Ryan Murray was very nice & informative. I will definitely recommend to family & friends. Thank you
JETBOY5916
Jun 19, 2015
Lance was motivated and dedicated to making sure my needs were met. He showed credit upon himself and crown hyundai by being very professional and taking care of any question or need I had.
justTV57
Jun 18, 2015
I started having car trouble and called the service department and spoke with Ryan and he walked me step by step to get my car towed in ,and this was a few hours before closing, he promised to get it checked as soon as possible. I received a call about an hour later and Ryan told me my car was fixed and ready to go! When I got the service department Ryan told me what had happened and what they did to fix it AND that it was all covered under my warranty! !! I have recently become a widow and was really concerned about my car and the finances.......Ryan is an asset to your dealerships service department ,he has the patience and compassion to deal with customers like me!!! THANK YOU RYAN!!!Teresa Vaughn
OWILDER611
Jun 18, 2015
Nice car. Easy to get in and out of. Good mileage so far. My wife likes it. Plenty of room in back, nice storage under mat.
Scooter
Jun 18, 2015
I had a little time before a meeting the other day and decided to stop buy Crown Hyundai to see if I could get my oil changed. Service writer Clifford Stoufer said it would be no problem and got me in and out in no time. Thanks again Cliff Great service.
LuLu
Jun 17, 2015
Very courtesy. Took the time to listen to your concerns and needs and respected your opinion and addressed what your concerns and needs were. I was impressed with everyone's demeanor.
Goldiloxs
Jun 17, 2015
My sales man Richard Stow was absolutely amazing. This was our 2nd purchase with him and his professionalism and attention to his customers is hands down the best in the business. Also Danny in finance took the extra time to explain how credit works and things we can do to increase our credit. He gave us the best deal possible with the best perks. Crown Hyundai is top notch. I will never purchase from any other dealer.
great Service
Jun 17, 2015
I scheduled a service appr. Which was very easy to accomplish. When I arrived at the dealership I met Brian Casey who immediately took care of me and even knew exactly what the problem was with my engine. Brian was very knowledgeable and efficient. Thank you Brian Casry.
B. Harrison
Jun 17, 2015
After showing up close to closing time, Mario Pozzi still took the time to show me a few vehicles. I returned the following day to test drive a few vehicles which William Bill Swan assisted me with. The personal and friendly attitude of both salesmen was a welcoming change from previous experiences I have had. From the test drive to the signing it was a superb experience. I would most definitely recommend not only the dealership but also the outstanding salesmen.
Touche!
Jun 17, 2015
As always, my scheduled service visit was excellent thanks to Clifford Stoufer. Cliff is always friendly, considerate and fair. Ask for Cliff, you'll be glad you did!
Janeen16
Jun 16, 2015
My husband & I went in to Crown Hyundai to look at the new Sonata. We were approached by Bill Swan, who gave us exceptional service from beginning to end. We ended up buying the car that same day. Not only did he look for an option that worked with our budget but also with our family. And then they even found us the color we wanted off a delivery they'd just received. When we went back to pick up the car, Jordan Anderson was great, showing us how to use all the cool features in our new car. We would recommend this dealer, as well as Bill, to our friends and family.
PJO1949
Jun 16, 2015
It is by far a great place to do business, when buying a car. I never new it could me so much fun. THANK YOU, BILL STORM & CROWN HYUNDAI.
TANTAN0373
Jun 16, 2015
Best bang for my buck....will buy again....great reputation and awesome warrenties. ..cant beat it!! I was shopping for months and finally found the place I needed to be!!! FOR SURE!!
Tom
Jun 15, 2015
When I went to view the car Ryan Gibb was extremely professional and helpful. I will refer my friends to Ryan for a great care buying experience .Thank you so much
ddickin2
Jun 15, 2015
Was looking to purchase a used car for my son in law. Floyd Martinex steered us to a 2009 Sonata GLS that was in pristine condition with 74K miles. The car drove beautifully and we purchased it. We added an extended end to end service warranty which should provide 48K of coverage. Thisa is now my third purchase from Crown Hyundai. I have had nothing but great service from this dealership. It is a class act. As far as Hyundai go I cannot think of a car that provide greater value for the dollar than a Hyundai.
ESANTANA33773
Jun 15, 2015
Love my new car and the purchasing experience. The sales person was fantastic and found the right car for my family. I will look for him on my next purchase
JAMATO331
Jun 14, 2015
Everyone at Hyundai was wonderful. Luis our salesman was very friendly and did everything I needed in terms of making the deal that fit my needs and requests. I have purchased 2 cars from hyundai, this is my first leasing experience, but I am very pleased with my new Santa Fe!
MCarlson
Jun 13, 2015
I was looking for a new SUV and I'm in the process of doing my research. Ken Feck and Justin Hoffman spend the time I needed to discuss my options. I test drove the Tucson with Justin and he answered all my questions. He was very professional and I would recommend him if you are interested in purchasing a vehicle from Crown Hyundai.
RXNRN
Jun 12, 2015
The entire experience was great. Everybody was very nice and helpful. No pressure. Went to look at a used car and left with a brand new Hyundai.
DAP
Jun 12, 2015
I recently had a less than positive service department experience (after previous good ones) with my agreeing to a tire rotation that I did not understand would be an extra charge which had not been explained to me. I was not happy when I saw it on the bill and noted that to the customer service rep who called me to ask me about my service experience. Even though it was not the dealership's fault in that I did not question the cost before agreeing to the tire rotation that I thought was no charge with my oil change, I was unhappy that it was not explained to me since I told them that I really did not think I needed a tire rotation now anyway. That same day, Mr. Sanborn, the service manager, called me and offered a very fair resolution regarding future service that was a nice gesture. I will definitely return to this service department.
Tee
Jun 12, 2015
Mario Pozzi was wonderful n helping ease my anxiety about my first car dealership purchase n gave me my first oil change free.. N I have an outstanding warranty.. Thank you Mario!!
CARPENTERJAQ
Jun 12, 2015
staff were very friendly. the guy we went to see wasn't available at the time but put us on to someone else but he did come and check on us
ALEXBROSKEY
Jun 11, 2015
They were very good to me and everything went well. I would reccommend this dealership to anyone looking to buy a car of any kind. Thanks...
Beans
Jun 11, 2015
Words cannot express my gratitude for Bill Swan! Bill identified what I wanted, what fit in my budget and ensured I got the best vehicle! Bill's expertise with his kind and caring personality made my shopping experience seamless and delightful, something I never thought I would say about a visit to a car dealership. Thank you Bill Swan and the crew at Hyundai for a stellar experience! I love my new car!
CFRONTEL
Jun 11, 2015
Staff was friendly and professional, not pushy. Second time leasing here, I will definetly lease here again. I love my new Santa Fe it is a great car to drive!
mward4
Jun 11, 2015
worked with brian casey, who went the extra mile to get my problem taken care of, he was very ,courteous and knowledgeable.and I would highly recommend.
NIKI.MALVEAUX
Jun 11, 2015
We had a great expereance purchasing our new suv with Wayne. He got us a great price and just what we were looking for in a suv.
jchris1027
Jun 9, 2015
Bill Swan took such good care of my wife and myself. Told Bill what I was looking for and my price range. Bill got me out the door UNDER my price range. Bill made my buying experience a pleasure. I would highly recommend Crown Hyundai and Bill Swan. 5 stars all the way. Thanks again Bill. Lori and Jimmy.
Dr. J Trujillo
Jun 8, 2015
I reached out to at least five dealerships. Tony responded professionally and gave us top notch customer service. He delivered on our requests in an impeccable manner. He made us feel very comfortable. I definitely recommend him!
GMortimer
Jun 7, 2015
Bill was knowledgeable, friendly, and easy to work with. He made sure we got everything we wanted. Ended up with two vehicles !! will go back to Bill in a hot minute.
larryt1940
Jun 7, 2015
Ryan Murray provided excellent service and made sure that I didn't wait long. He got my car back to me washed and vacuumed. All this was included in the price of the synthetic oil change.Great job Ryan!!
ppott
Jun 7, 2015
Recently took my 2013 Hyundai Accent to Crown service for a rattle that was getting louder and louder, they said it was in the dash, a hard to find place. Each time they did not hesitate to get me a rental until mine was fixed. Each time no questions asked, they continued to try to find the problem and eventually did. They bent over backwards to help me, thanks Tomm Burkart and Chris Sanborn!!!
WebPriceQuoter
Jun 5, 2015
Mr. Jordan Anderson serviced our inquiry and we were switched to Mr. Justin Hoffman for our purchase of our 2015 Hyundai Santa Fe Sport. Mr. Hoffman is the online salesperson. We are giving them both an excellent rating! We did our homework, knew what car we wanted and checked Consumer Reports, Truecar and Crown Hyundai online. Both Jordan Anderson and Justin Hoffman brought up Crown Hyundai's stock online, matching our same online search. We are giving an overall GOOD rating to the dealership because the last phase of the purchase was for us to switch from Mr. Hoffman in sales to Mr. Damian Lambert in the finance department. That last phase of the deal seemed extremely taxing and exhausting to us after we had already been at Crown Hyundai for approximately five hours! Mr. Lambert is a speed talker and we could not quite grasp all that he was stating to us. Mr. Lambert is an extremely intelligent guy. But anyhow, Go to Crown Hyundai, ask for Mr. Hoffman, and Mr. Anderson, but remember to bring a sandwich! Five hours to buy a car is a long time and they are a busy dealership! But it was worth the wait.
Happy
Jun 5, 2015
When I decide to buy a car, i know exactly what I want. I know what color and options. I also expect the dealer to get me that exact car. They did and didn't try to sell me a car that they had on the lot that wasn't exactly right.. I had a great sales guy who was honest and that's hard to come by. I had a great car buying experience probably the best one so far.
Jim Baker
Jun 5, 2015
Drove in unannounced and Brian Casey got us an oil change right away. Very positive attitude. Appreciated that we didn't have to drive across another time to get this done.A soda machine in the waiting room would be a nice gesture.
cshackton
Jun 4, 2015
After the car-buying experience I have had thus far with Crown Hyundai I couldn't imagine shopping anywhere else. I could not be happier with the service I received, the expertise and professionalism, and the quality of the product.I worked with Jordan Anderson for this purchase and he was waiting for me out front at the dealership with the car I spoke to him about ready to take it for a test drive. That was very impressive and it was nice to speak with someone who knew exactly what he was talking about. Every individual I encountered at the dealership was extremely dedicated to providing the most wholesome and stress free car-buying experience. The warranty packages and the service options are hands down the best I've seen from a car dealership and they are up front with all parts of the financing, thanks to Danny Lai.. They will help you get approved and work with you to find financing options that best suit your situation. Ken Feck and the management team at Crown Hyundai are doing an impeccable job, I love my Hyundai and I love the dealership.
Legaleyebuyer
Jun 4, 2015
Crown and Carlos Lima especially, was most helpful in our decision to purchase our Santa Fe today. This is our third purchase from Crown Hyundai and we could not be happier. Carlos helped us on several visits and was always gracious, knowledgeable, helpful and patient with us. We highly recommend Crown.
lisaZ
Jun 3, 2015
William Swan realized we were in a hurry and offered to make an appointment. Upon returning at our scheduled appointment he had cars brought in for our review (2 days later). He was very contentious of our time and helped reduce the time in involved in purchasing a car by filling out paperwork at the same time financing was being processed. He's got a great sense of humor and we enjoyed our time with him. We also love our new car!!!
Touche!
Jun 1, 2015
On May 31, 2015, I had an appointment with RYAN GIBB, to discuss details of my leasing a 2015 Hyundai Sonata SE. I was greeted promptly by Ryan, and he was professional, friendly, and considerate. He listened to my questions & concerns, and provided answers. He offered me a test drive right away, which I appreciated. I would highly recommend Ryan Gibb.Thank you Ryan
Woody
May 30, 2015
We bought a new Hyundai Sonata From Crown Hyundai. Thanks to Tony Cheung we had a wonderful experience. Tony took time to explain everything about the car to us and made the purchasing process go as fast and easy as possible. I would recommend Crown Hyundai and especially Tony Cheung to anyone who wants to buy from a great dealership and a great salesman.
Jackie 518
May 30, 2015
Thanks to Sanja Danicic my experience on buying my new Genesis was perfect and I would recommend her to anyone In the market for a car. Trish Thomas
SD33
May 30, 2015
Luis Quintana was a pleasure to work with going through the purchasing of a pre-owned certified vehicle. I recommend Crown Hyundai to everyone! Great experience!
RJS
May 29, 2015
I had a sudden loss of high rpm power with my 2015 Genesis 5.0 that proved very difficult to diagnose. Cliff Stoufer went to work with factory reps to help determine the cause and to have it fixed quickly. Thank you Cliff for the service you provide and always having a friendly attitude no matter how stressful the situation. A big thank you to Chris Sanborn for assisting with this repair!
tonitop8
May 29, 2015
I had my 1st oil change for my 2014 car. Tommy Burkart was very polite and efficient. I was in and out within the hour. It aS also nice to see Mario, the gentleman who I dealt with for the lease. I would recommend Crown to everyone.
jay/carol
May 29, 2015
it's the fastest I ever bought a car. I got to the dealership at 8:10 pm and by 9;30 I was driving home in new car. the sales manager had a price I gave him mine and we meat in the middle that easy and quick.
follansbob
May 28, 2015
I had my one year checkup on my 2015 Genesis this week and things went very smoothly. Clifford Stoufer, my service advisor, was there to greet me at my schedule appointment time. His notes corresponded with what I had told him over the phone. He advised me of an additional recent recall notice for my vehicle. I was back on the road within two hours with everything done. I have found the service excellent at Crown Hyundai since they opened their dedicated service facility and I appreciate the personalized service Clifford provides. I have owned Genesises since my 2009 and I am absolutely delighted with the car as well as the dealership.
TWONEWTS
May 28, 2015
This is the 2nd car that I have leased from Crown Hyundia. My sales rep was great and I will refer family and friends to Crown.
HICKS.TRINETTE
May 27, 2015
Just came in looking then stepped out on faith! I'm happy a happy camper! I can now take my daughter to her doctor appointments and extra curricular activities. Thanks Bill Swann
KIM0
May 27, 2015
No need to stress about buying a new car. The folks at Crown Hyundai are friendly and fair. We have driven Hyundai cars since 2002, and never a problem with the vehicles.
CarrieFerhat
May 27, 2015
I'm on my third Hyundai Elantra, all of which were purchased at Crown. While the other salesmen were good, Imad Yazback was amazing! I was actually there to get my car serviced but had been contemplating a newer one. Ryan Murray in service was also great, made sure to check on me multiple times. Prior to us even meeting, I observed him greeting a previous client and chatting with him genuinely for a few minutes. He took the pain and anxiety that can be associated with the process and made it painless! And it was quick also, despite a printer issue I was really fine in a few hours which was nice. So AAA+++ 11/10 rating for Imad! I will ask for him at my next purchase. Thanks so much!
MikeT
May 26, 2015
Took the time to work with us and were never pushy to get the deal done. Very friendly!
genestern
May 25, 2015
Tomm Burkart is a consummate professional in his customer interactions. I have been working with Tomm for about three years as I own two Hyunais. Having to do normal maintenance is nothing I look forward to do. Working with Tomm makes this a pleasant task. He is a real credit to this Crown Dealership.
JEFFREYALANSHAFFER
May 25, 2015
Crown Hyundai in St. Petersburg FL knows how to make the car buying experience painless. I just recently bought my 2nd Sonata at Crown in May 2015. The dealership being conveniently located was my reason for stopping in but the overall experience will be my reason for returning. If you're in need of vehicle please stop in and see the salesman who helped me - Ryan Gibb. He took great care of us.
ugh
May 25, 2015
Just one of the reasons why I like having my cars serviced at Crown is because of the excellent service and treatment I get from the likes of Brian Casey and Ryan Murray. I know that there are others on the staff as professional but Ryan and Brian are the only ones that have assisted me.
jjteyt
May 23, 2015
We were greeted as soon as we pulled up. Brian was very prompt with an estimate. we spent some of our wait time with Chris Abde. He was very helpful and made us feel very comfortable. We will definitely be back when we need to have our car serviced.
KIRKWOOD-IRA
May 23, 2015
Kevin Galloway is a great salesman. he really goes all out for his customers. Kevin really helped me to get this car. I needed this car really bad, and Kevin came through for us. Thank you Kevin for fighting for us and with us.
All Woodall the Happy Customer
May 22, 2015
Ryan Murray was very professional and provided outstanding customer service. I will always highly recommend Crown Hyundai and tell professional staff of Mr. G.R. Tarr.Richard Stowe is truly an asset to Crown Hyundai, he provided extremely courteous and professional service from start to finish in helping me buy my car. Matt Collins also assisted me in making sure that I became familiar with the auto access-ories.Mr. G. R. Carr truly leads by example, and his staff seem highly motivated and professionalIn making sure the customer is treated with quality service.
Amb35
May 21, 2015
I met William swan taking my 2011 Electra for a recall. He talked about the benefits of a new car. I went and looked around the lot on a Sunday, we made an appointment on a Thursday and I drove away that night in a brand new car. He was fair and honest, worked with me to get what I wanted, and in the down time he was fun to chat with. All around wonderful experience.
mynewhyundai
May 21, 2015
My experience went above and beyond my expectations. Being someone who sold cars for a number of years I was very cautious and very lucky to come across Matt Collins. He was great to work with and made for an awesome experience. I love my new Hyundai Sonata thank you Matt!
Salin,Donna
May 21, 2015
Our previous experience with the service department has always been excellent. Sanja was very ethical, honest, patient and demonstrated all features when we received car.
smattei2
May 21, 2015
the experience was very pleasant. Sonja was very helpful and courteous. I have no complaints with the overall process. It was fast, efficient, and to my satisfaction
fvlepore
May 20, 2015
I was a salesman at Crown Pontiac in 2004, so I know how things are done. My salesman wasWilliam Swan, and he did a outstanding job. It was the best experience I had buying a car. I will recommend William Swan and crown Hyundai to everyone I know. I got a nail in my tire 6 days after we purchased the vehicle, I did buy the extended warranty but didn't get tire protection so I had to buy a new tire. Bill call me that night and said he would take care of it for me. Know that's a good salesman.Thanks Bill it was a pleasure dealing with you.
Janetd
May 20, 2015
From start to finish my experience at crown was great! Everyone was so helpful and efficient. Thank you! I am so glad I bought my car from this dealerJanet Doughoz
Karla
May 19, 2015
My husband and I had a great time here at the dealership. Bill Swan was professional, nice, and helpful from beginning to end. We could not have had a better experience because it was top notch from greeting to thank you and everything in between. We left not only with a fabulous minivan, but knowing that we would purchase from Crown again because of the effort put forth from Bill and Vincent in answering all of our questions and being so friendly. Thanks again.
waynecarlton
May 19, 2015
Had my 7500 mile service on my 2014 Santa Fe 2.0T at Crown Hyundai in St. Petersburg on May 12th. Jarett Ziemak was very professional. My vehicle was ready even sooner than promised. I live over two hours from Crown so I really appreciated the fast service
PattiP.
May 19, 2015
I worked with Bill Swan. He went above and beyond to find me the right car and color. And the professionalism of the entire dealership was most impressive. I bought a 2015 Hyundai Sonata, on May 17, 2015and love my new car. I visited 3 dealerships before deciding on Crown Hyundai in St Pete, and knew I made the right choice.
Steady Eddie
May 19, 2015
I was greeted with a smile. Clifford was very professional and made eye contact with me. The time it took was appropriate. The office was very clean and comfortable. When my car arrived I was happy to see that it was also cleaned inside and out. Very pleased.
J & P
May 17, 2015
My husband & I were looking for a new car & we were interested in the Hyundai Elantra. Bill Swan asked if he could help us & that was the beginning of a wonderful experience. This is the first time I actually enjoyed buying a car. Bill was able to answer every question & assured us of the best price including the military discount for my husband's service. The day we picked up the car & finalized all the paper work was easy due to Bill's assistance & salesmanship. We were shown all the features of the car & instructed how to navigate all. We are senior people & I can honestly say this was the best salesman I have ever worked with....... if there were more people like him I bet more cars would be sold. Hats off to BILL SWAN!!!
sportslover
May 16, 2015
I would like to thank the salesman, Floyd Martinez, for making my car buying experience a good one. He was extremely helpful and knowledgeable. I normally dread going through a car buying experience which is one reason I kept my last car for eleven years, but Floyd made me feel comfortable and I not only really like my car, but appreciated him making me feel comfortable with the process.
Patfla
May 15, 2015
I am going on a trip and wanted my car checked over before I left. When I got to the dealer I was surprised to find out I had 5 recalls that I was never notified about. Ryan Murray was so helpful ttelling me some of the recalls were safety issues and that they needed to get done right away. I was planning on waiting for my car but he told me it would take a couple of hours to get it all done. He make arrangements for me to be taken home and picked up. The driver, I am sorry but can't remember his name was very nice and a safe driver. Everyone at the dealership was nice and helpful.My only wish is that there prices for doing work that is not under warrenty is way over priced and I wish they would lower it or come in line with other repair places. Things such as an oil change and tire rotation are about double what other places charge.
Adub7450
May 15, 2015
Mario Pozzi is the man!! This was my first car buying experience and Mario made it super easy and enjoyable. He had an extensive knowledge of the product as well as a friendly personality that made it less stressful on me. I would definitely recommend him to anyone who is in the market for a Hyundai.
kgsy10
May 13, 2015
Quick, affordable, friendly service. I recently changed job locations from Tampa back to St. Petersburg, thus why I was getting service at this location. I was pleasantly surprised to see the service the same if not better as Tampa Hillsbourgh.
elantralady
May 11, 2015
I was treated like a friend instead of a customer! Ryan Murray was fantastic with his upbeat attitude to me and everyone he spoke with
sonatagal
May 11, 2015
Just took my Sonata in for its 7500 service visit...Brian Casey was awesome as usual...always courteous and treats us so well. Car always looks brand new when I get it back. LOVE , LOVE , LOVE, Crown Hyundai!
Jaxjonlew
May 10, 2015
Ryan Murray was such a great help to me after I purchased a Hyundai that was still under manufactures warranty. The service manager agreed to my defect and both had me in and out with one hour of replacement of my steering wheel. Mind you I also made the appointment the evening prior with no problem and they went above and beyond without question! Honestly the best customer service I have had of the five cars I have owned. It makes my a new loyal Hyundai guest after years of VW and Audi! I must do a commercial for this amazing team!
Lucy1520
May 9, 2015
I brought my 2010 Hyundai Elantra was in for an adjustment and I received excellent service from my contact person, Ryan Murray. He handled the details efficiently, was pleasant and attentive.
PaulinLargo
May 9, 2015
My wife and I were looking for a new car. We weren't sure what to buy, so my wife sent me out to check out some cars we thought would fit our needs. The cars I looked at had very little legroom in the back. These dealers just wanted to upsize me just like at McDonalds. Crown was my fifth dealership. I met with Jordan Anderson and we checked out the Sonata. It fit my needs perfectly, as the back seat could actually fit adults! I thanked Jordan for his time and told him I'd think about it. Jordan was easy to talk to and answered all my questions at the time. After going over the specs with my wife, it looked like it would fit our needs. I came back, but Jordan was in class, so I met with Bill Swan. Another easy to talk to person, not just a salesman. He made me feel very comfortable just like Jordan had done. Bill and I talked about various options and what they had available. Bill found a car that was a perfect match for our needs, priced it out, and gave me an estimated figure. I do have to say, that this is one of very few places that actually made this Vietnam vet not want to hide that fact! They respect all military personnel and go above and beyond to show them their thanks. I took Bill's numbers, sat down with my wife, showed her the car online, and we agreed that this was the one for us. Shortly after our talk, Jordan called and said they would drop the price on the car if we could close the deal within a week. We agreed on the price and scheduled a time to actually close the deal. Two days later, done and out the door. Never happier about my experience with dealing with Jordan and Bill. Both very personable and professional. Thanks to all of the Crown salesforce and keep that spirit alive about supporting vets.
Test
May 9, 2015
Excellent customer sevice by Jarett Ziemak, i had to reschedule my service,it was prompt and they also did a complementary car wash.Jarett is the best service professional
liz
May 7, 2015
Came in for my 2nd oil change / other service ..... Tomm was very helpful .... I'm very happy with my experience .... also , I'm new to this dealership ( my last one was Toyota - where I'd been for 18yrs .... knew the service dept well ..... now that I've relocated am happy to find this place !!!!!!
Miller0429
May 7, 2015
Fantastic experience, Ryan Gibb was my sales man he was very professional, felt as though I had known him for years! Wonderful man gave me a great deal on my SUV and helped me get the payments I needed! Very knowledgable about his vehicles and the dealership had a great selection!! Would highly recommend this car buying experience to any of my friends and family!
Dick
May 7, 2015
This is the second time I purchased a vehicle from Justin Hoffman. Great knowledge of the product and inventory. I would recommend that anyone looking for a new vehicle contact Justin and Crown Hyundai before signing with another dealer.
Glenyse
May 7, 2015
My husband and I were married in 2010 and we've come here for service since than. Our service is top priority at all times when we come in. We recently bought a newer car and still rely on Jarret to take care of our needs. We're on first name basis which really makes a difference. Thank you for all you do.
ha1ley
May 7, 2015
I went in for an oil change and service. I also needed my filters replaced.Ryan was very helpful. Very fast and efficient service. Thanks for the good experience.
sarah
May 6, 2015
Brian Casey given great services . In tuerday is my first time in dealer services Brian made sure that everything I wanted personal and professional. I so happy
Happy Hundai Guy
May 5, 2015
Just met Ryan Murray today for the first time. He is another excellent Service Advisor at Crown Hyundai. Ryan made sure that everything I wanted in my usual service call was done and even pointed out other things that should be done, which I also had him take care of for me. I had expected the work to take more time than it took so that was another bonus. The Crown service waiting area is a neat, clean and friendly environment, unlike many other auto service facilities in our community. So, overall, having our car serviced at Crown Hyundai is a pleasant experience. I highly suggest it to all. Chris, Cliff and Brian have also been wonderful to work with at Crown. And due to our overall Hyundai relationships, even aside from the remarkable Warranty, my Wife and I plan on getting another Hyundai from Crown in the future.
cherry
May 5, 2015
Walked in knowing that I had made an appt. No appt. Tomm asked if he could help. Told him my plight. He helped me- It was Monday. They were very busy. Tomm got it done! I got my replacement Bluetooth fixed finally after 5 other visits there. Oil changed. And updates on recall stuff.He was more than kind. Very professional and very helpful.Thank you, Tomm.
Tukan0010
May 5, 2015
Not from area walked in Ryan greeted me. Told him the issues set up oppoitment. When i showed he remember me took my info got me a ride to wk. when car finished called me bk in explained everything that got done. Very polite very professional thanks to him i will continue to bring my Genesis to Crown Hyundai.
Imani33712
May 4, 2015
Salesman Imad Yaback was wonderful, very customer oriented and stayed late to assist me in getting the best deal possible. He made me feel that he had my best interest at heart.
roni
May 4, 2015
Sales Manager Ken Feck was outstanding in addressing and resolving our concerns. In addition, Business Manager, Danny Lai did the same. Kevin Galloway, sales representative was extremely helpful in assisting us in our car selection. Finally, the staff morale at this dealership is great. Everyone there was extremely helpful and friendly. Highly recommended.
Lil red honda
May 3, 2015
Walked in curious and walked out with all my questions answered with the good help of Luis Quintana. He showed me a car that screamed drive me and i came back a few days later and happily purchased my new ride. Now whenever i pull up folks ask where'd i get my car and im proud to say the place with all the nice cars crown hyundai
ColleenBrady89
May 1, 2015
Brian Casey is a true professional! He listens to requests and delivers on commitments, follow-up is impeccable, and is a delight to interact with. I would definitely recommend him for future service visits.
Outrigger
May 1, 2015
Ken Galloway helped us with the purchase of our new vehicle. We couldn't be any happier with the knowledge of the product, how easy it was arriving at the price, and getting the paperwork done. The dealership is first rate and will shop there again.
rswain
May 1, 2015
My window mechanism broke and it was beginning to rain. Called them and Ryan took care of everything for me. They fit me in and got the repair done without making me come back another day. They won my loyalty for this.
ronm
Apr 30, 2015
I drove into St. Petersburg Florida from Pittsburgh PA for my fathers 90th birthday party. Immediately upon arrival my check engine light came on. Ryan Murray was my service representative. He was extremely professional from the beginning. They found my secondary cooling fan had shorted and needed replaced. They had a new one in stock and had me back on the road very quickly. Several days later my check engine light came on again. I drove back to Crown and Ryan got me in immediately to see what was going on. They found a wire that was shorting out the system and fixed it at no cost to me. I am extremely impressed with the Crown dealership. I got to see several interactions with their staff and customers while I was there and they treated everyone with professionalism and kindness. I give a big thumbs up to the whole Crown organization and thank Ryan Murray for making my visit to Florida a happy one. Keep up the good work Ryan. I also want to thank the cashier as she was such a nice pleasant person that she left me smiling on my way out the door!!!!!!
Teresa
Apr 30, 2015
I had a problem with a tire sensor and Ryan got me right in identified the problem and got it fixed right away. Thanks Ryan!
wbblackburnatBlackburnCoastalRealty.com
Apr 30, 2015
I arrived at the service department. I was handled with great courtesy and did not have to wait in line to have the work performed. Crown is always very professional.
bklynpeg
Apr 30, 2015
I was greeted promptly and professionally. Waiting room was clean and bright. Wait wasn't long. Ryan Murray found me in the waiting room when my service was completed and brought me to the checkout desk. This is my first visit to the service center, and I'm sure I'll be back to service my car in the future.
Lgoode02
Apr 29, 2015
Jordan was very helpful in finding a car for me. He was very educational and was very well rounded and understanding about my needs and concerns. If go back to him anyday
fish out of water
Apr 28, 2015
I have used Crown Hyundai since moving to St Pete 3 years ago. Brian Casey has always been a huge help. I regularly have questions about upcoming services, repairs, and warranties and he always gets the answers for me. I will continue using Crown hyundai in the years to come.
Linda51
Apr 28, 2015
Ryan went above and beyond. I was in for recall appointment only, but Ryan had another issue fixed that I mentioned at check-in. It so happened it was still under warranty but only for a short time. He saved me money and time. I also mentioned I though I may need brakes and would make an appointment for that in a week. He had them checked and advised me I had some time to get those done. How refreshing when a service center is honest and not trying to up-sell. Will use Crown in the future for all my car needs. Thank you.
Workaholic
Apr 28, 2015
I did a lot of research online before I went in and worked through the contact for online - which is Justin. He listened to what I was looking for and had the perfect choice ready to test drive when we arrived....the part where I was disappointed is not in the staff, not in the price, but in the length of time it took. The dealership was busy and we had to wait what seemed forever and would have been an additional hour or two to sign paperwork if it were not for me speaking up and getting someone pulled in to help us finish the mountain of paperwork....honestly, to walk in knowing what you want ready to pay cash - the transaction time should not take 3 - 4 hours. Also, now that the transaction is complete....we have been asked to come back twice due to formalities....just wish the paperwork part was slimmed down and streamlined.
Keith Allen
Apr 27, 2015
Elecellent service from Ryan.He was very helpful in informing me of the features of the vehicle being considered. ThE dealership had a wide variety of vehicles to chose from. Impressed with all staff at the dealership.
Goodlimon
Apr 25, 2015
Crown deserves the "Crown". I had an excellent purchase experience. From getting a great deal to fitting the process into my busy schedule Sanja and Kevin were awesome.
Bob S.
Apr 24, 2015
Ryan Murray provided excellent service and advice. He was knowledgeable, personable, and respectful and the service provided was timely and well done. If in this area, I would definitely return to Crown Hyundai for service to my '09 Santa Fe.
magpie
Apr 24, 2015
Ryan Murray is the man to see. He did a great job. Greeted me right away, set listened intently, and managed my service we. Mike
sugarbear
Apr 23, 2015
At the end of old lease, needed a new car. Came in to finalize the deal. Justin Hoffman was my salesman. He did a really great job & worked very hard to get a deal that worked for me. Even enlisted Ken Feck, sales manager to help with the deal to be certain it would meet my needs. He worked quickly to get everything finalized.
Pierre
Apr 22, 2015
I have had the pleasant experience of dealing with Cliff Stoufer as my EQUUS service advisor for 4 years now and my first visit was the same as with each bi-annual with the last being April 21,2015 and his personalized attention to my EQUUS (2 cars) servicing has always been excellent.Thank you!
rade68
Apr 22, 2015
I bought. 2015 Hyundai Elantra at Friday 4/17/2015. Excellent people, excellent service. I am now in love with my new car.Thank you Sanja Danicic.
Casey246
Apr 22, 2015
Ryan was amazing in getting my service needs taken care of! Everything was handled the same day with friendly and professional service. A+++Thanks again Ryan!
morghack
Apr 20, 2015
Absolutely wonderful! Very helpful with every part of buying a new car! I will be a life long customer because of my great experience! In love with my new Hyundai Elantra! Thank you for all of your help Carlos and Matt!!
EvieEvie3211
Apr 19, 2015
I was listened to. Brian Casey really paid attention to what I said. I kept coming back for nearly a week with concerns and was never made to feel silly. His attention to my needs was personal and professional. He established trust and confidence between us, and as a customer service representative myself, it was recognized and and appreciated. Thanks Brian. When Brian was absent Cliff handled my needs with the same proffessionalism and deserves recognition as well.
Lpatz11
Apr 18, 2015
The buying experience here was wonderful and fun. Our salesman Luis was very nice and personable. He was singing off and on through the whole process. As a singer myself we bonded over music as we looked at cars and filled out paperwork. He also gave us some wonderful advice as we left to go look at a few other cars. That advice brough is right back an hour later to purchase a car with him. Jessica was very helpful while filling out paperwork and giving finance options. Overall I am extremely please and would return again.
TracyS.
Apr 15, 2015
My service agent Brian Casey, was quick to welcome me and assist me with the tire problem my car had experienced. Although I didn't have an appointment I was in and out of there in no time flat. Brian took the time to make sure my short stay in the waiting area was comfortable and when my car was finished he took the time to explain what the problem was.
QE
Apr 14, 2015
My visit from start to finish was excellent no hassle, I was fully informed about the car and financing choices. This was one of my best car buying experiences. The sales person made me feel like I have met a new friend she thoroughly went over the features of the car until I understood; In fact all of the staff were eager to make sure my buying experience was pleasant and It was.
T. Hodak
Apr 14, 2015
I was able to find the car I wanted online and then go to the dealership and work with Matt. The deal went smoothly and hassle free. I recommend this dealership to anyone looking for a new car.
DBUS
Apr 13, 2015
I utilized the service department at Crown Hyundai today and I must say that the overall experience was top notch. Tomm Burkart was very courtesy and professional and I will definitely be back to service my car with him. Thanks,Dan B.
gail317
Apr 12, 2015
if you want good friendly customer service that will do just about anything for you then you need to go to Crown Hyundai in st. Petersburg. I been there a few times now and I have never been disappointed and when I'm ready to buy my next car I'll make sure I buy it there because the service department
Ben
Apr 12, 2015
Recently moved to FL from Boston. This was my first car service since arriving. Jarrett Ziemak was my service coordinator, went out of his way to explain the service provided at Crown, even recommended a place to get my windows tinted. Very Good place for Service. Had I know they would also was the car, I would not have washed it prior to bringing it in. Now I know. Perfect...was returned nice and clean....cleaner than it came in.
Fern
Apr 11, 2015
From the moment I set foot into Crown Hyundai I was amazed at how attentive and friendly everyone was. I was able to cut to the chase, not be given the runaround . It was the best car buying experience I have ever had . Wayne and Justin, Joe and Jessica, and the gentleman who spoke with me about the different perspectives of car Payments. You know who you are. :) a big thank you! I received the car, the payment and the deal that I wanted. Thank you for making this car experience the best early 60 year old birthday present I could have right now! Bravo for your customer service! I give you all a 11+ Keep up the great work!Best Regards,Fern
Lortt123
Apr 11, 2015
Jared is always great to work with. Tries to get me in and out as quick as possible. Honors coupons even if I sometimes forget them. Overall good experience in servicing vehicle.
Jack Crunican
Apr 10, 2015
I had an appointment to see a salesperson about a car I had seen on their internet site but when I arrived he was not there. I will admit I was 20 minutes late but what I was really put out about is that no one at the dealership could tell me when he would be back or even if he was coming back. So after waiting around for nearly an hour I left and went down the stree to another car dealer and bought a car.
Bobby
Apr 10, 2015
After visiting many dealerships over a months time, (including those so called "no haggle" dealerships who were rude to us) my roommate and I went back to Crown Hyundai. Bill Swan was the only one who sat down with us and gave us a price to think about and let us research on our own. After we compared all of our info we ended back at Crown with Bill Swan and we EACH bought a 2015 Elantra from Bill. The other dealerships were miles apart on the price and did not seem to as good as a deal as we got from Crown. Trust me, we looked.
dhpw
Apr 7, 2015
Always getting come-ons from various dealerships. I got a call from Lenny O'Toole at Crown Hyundai. Here we go again I thought, another one. However, he seemed sure he could get me a good deal. To cut a long story short HE DID. I have no hesitation in recommending both Crown Hyundai and Lenny O'Toole. I came out with a bigger, better car than I went in with and a very satisfactory payment plan. 5 Stars.
Jade
Apr 2, 2015
As a 67 year old young fella, I've seen my share of dealerships and garages. This is the most professional and friendly ever encountered. Cleanest and best place to wait for excellent service too. Thanks Tom.
careypatton
Mar 31, 2015
Best dealership experience ever thanks to Tomm Burkart. I wouldn't take my car anywhere else anytime it needs service. they are the only ones I trust. Thank you Tomm!!
RondaM
Mar 30, 2015
Its usually frustrating when I have to take my car into the dealership for service BUT my Service Advisor, Tomm Burkart, made my experience easy. He was friendly and knowledgeable and even made me laugh a few times. I will always make sure to schedule my service when Tomm will be there to help. Thanks Mr. Burkart
Swooten
Mar 28, 2015
Ryan Murray provided great service for me. He quickly checked me in and assisted with getting a shuttle to work. My car was ready in an hour! The shuttle picked me up on my lunch break and Ryan Murray had everything ready for me to check out. Ryan Murray has a great friendly personality and went above and beyond to make me a happy customer :)
67dunebuggy
Mar 26, 2015
Always great dealing with Tomm!!! every time I call he has the answer and always accommodates me when im in town, thumbs up for Tomm.
lou
Mar 25, 2015
Our salesmen that we dealt with- Luis Quintana and William Swann were both very helpful. This is the second vehicle we purchased from Crown Hyundai, and we will go back. Thank you.
Dean
Mar 25, 2015
We bought a new 2015 Elantra on Saturday March 21, 2015 from Justin Hoffman. From start to finish it was very easy and enjoyable. I have lived in Pinellas County since 1978 and have never been to a Crown Dealership and now I kick myself for never going to one. I will absolutely be returning the next time. I would also like to say that the business manager Danny Lai was also fantastic.
Diciccoc
Mar 25, 2015
Mario was organized, thorough and his smile never left his face. We caught him on our day off and he very kindly helped us purchase a new car.
univac1018
Mar 25, 2015
I brought my 2013 Elantra in for service because of an unusual noise I heard while driving at about 40MPH. I wasn't sure of the source of the noise nor whether it was something serious or not. When I called in for an appointment I was told that Ryan Murray would be my service rep. When I arrived and found him I was pleasantly greeted and asked how he could help. I explained my concern and he had it checked out while also noting that there had been a recall for my car that they would take care of while I was there. Not too long after turning things over to Ryan, he informed me that the noise was simply from a dry wall screw that had somehow worked its way into my left front tire unfortunately through the sidewall where it could not be repaired. Had I left the problem without checking it out I could have blown a tire at high speed and caused unknown damage or worse. I thank Ryan and his crew for derailing a possibly really bad scenario. The only bad part of my experience at Crown Hyundai was that I had to buy a new tire which wasn't cheap but, NECESSARY! Overall, I was very impressed with the professionalism and expertise of Ryan Murray and the classy appearance of the dealership. Hyundai has definitely upped their game since I first dealt with them in 1986 when I bought a brand new Hyundai for my wife that turned out to be nothing much more than a kiddie car.
anndor68
Mar 24, 2015
Imad Yazback was one of the best sales people I have met. He was kind and courteous throughout the whole process. I could have not asked for a better first contact in buying my new card. Danny Lai was the finance person I worked with and he was also kind and courteous. Both Imad and Danny made sure I fully understood my financial paperwork when I had questions.
Carrie
Mar 23, 2015
Went in there Saturday an hour before closing after shopping for a car all day. Our sales person Justin Hoffman went above and beyond with our purchase of a Hyundai Elantra. My husband drives a company car and we needed another car for him and our 16 year old daughter. Everything was quick and he did a fantastic job explaining the car and how everything works on the inside. When my lease is up on my car if I decide not to purchase it, I will definitely go back to Crown Hyundai in St. Petersburg and ask for Justin Hoffman. Thank you for such excellent service.
micekeep
Mar 23, 2015
Recent service visit was excellent as usual. Cliff Stoufer does a great job as service advisor. Got car in and out within a reasonable amount of time and told me what would need to be done on my next scheduled appointment.
SonataDiva
Mar 22, 2015
Clifford Stoufer was great friendly and courteous. But he really needs a printer on his desk so he doesn't have to leave mid conversation to retrieve paperwork from a printer that's on some else desk.
Ashley9238
Mar 21, 2015
Everyone here was very kind and patient. My salesman took the time to explain everything since this was my first purchase. Overall a very good experience.
FLdriver
Mar 19, 2015
My recent service visit to Crown far exceeded my expectations. Friendly and helpful service by Ryan Murray was complemented by the clean and spacious waiting customer waiting area. Service was completed promptly and a freshly washed car awaited me. Excellent!
myra1122
Mar 16, 2015
It's really tiring looking for the right car, but thanks to Sales Consultant Luis Quintana, it was a breeze. Friendly and informative, this young man found the right car staying within my budget range. He wasn't pushing me into what I couldn't afford nor did he brush me off. I knew I wouldn't go home without a car.not from this dealership.. Thanks to Luis and the rest of the staff for making my auto purchase a breeze. God Bless you!Ms. Myra Motley-Mingo
Carlshotwell
Mar 15, 2015
Ryan Gibb was an awesome salesman. He wasn't agressive or the typical car salesman at all. He really treat you like a person and not just money. The dealership was excellent. The saved us a lot of money and we really appreciate it.
Alan T.
Mar 13, 2015
He was one of the best car salesmen we've seen, he got us a deal quickly and got us home with a new car.
Barrett
Mar 13, 2015
From the off I should let it be known that I haven't actually bought a car here yet; the point of this review, however, is to say that they deserve my business. I went in to Crown Hyundai with some pretty high demands -- I wanted a bare-bones, no frills Veloster (manual trans. of course). As it turns out, these are really hard to find, but the sales team, Ryan Gibb in particular really worked hard to find one and to price one. He answered all of my questions and didn't mind showing me around the lot even though he knew that the car I could potentially buy wasn't there. Also, though I can't speak to some of the other sales associates (some of them did seem a little wheely-dealy), Ryan gave me options without trying to be particularly coercive or underhanded. As a non-blind consumer, I have often walked away from perfectly good products and deals because of the smarminess of the sales guy. However, I felt like Crown Hyundai was upfront, honest, and hard-working.
Jenny
Mar 13, 2015
William Swan is very good and friendly sales personnel. Didn't give me a hard time at all. Thank you so much we have our green car now. Highly recommended. Very good costumer service. William Swan, the Manager and the rest of the personnel are all nice. We felt very welcome :)
Deb P
Mar 8, 2015
I didn't really need to purchase a new car, but wanted to take a look around the lot and perhaps trade or sell my older Hyundai. Mario greeted me before the dealership was even open for business and escorted me through the lot. He took the time to actually listen to what my intentions were and together with Damian, we found the perfect 2nd car for myself and my son. Damian was extremely helpful and knowledgeable, especially with respect to the financing piece of my transaction. Both were great to work with and made the day quite enjoyable. Jessica managed the financing documentation with skilled experience, and we were able to wrap things up rather quickly. As I was taken to my new car, the "boys"presented me with fresh cut carnations as a Thank You! The staff at Crown Hyundai are just simply amazing and I couldn't be happier with my new car or the experience - each, in their own way, made it all very easy.
neongabby
Mar 8, 2015
As always awesome service. my car missed its regular service due to a minor accident. After being in the collision center for almost 5 weeks, Jarret went above and beyond and was kind enough to add my car to the schedule for Saturday. It's employees like him that give the service department the awesome reputation. I would not let my awful experience the Collision center affect my rating on the service dept.
indygirl79atyahoo.com
Mar 7, 2015
I took my car to Crown Hyundai for an oil change. I was in and out in less than an hour. They also took care of any item that was on recall. I as the consumer am not notified of the recalls, but they do know them. I like the fact that they are right on top of it. Ryan was such a joy to work with. He has such a positive and really knows his job.I will continue to bring my car to the dealership for the service, even though they are a bit more expensive. But the employees is what makes me want to come back. I really enjoyed my visit with Ryan.
kmciver
Mar 6, 2015
JAMES SMITH MADE THE WHOLE EXPERIENCE VERY EASY AND HE WAS A PLEASURE TO WORK WITH WOULD RECOMMEND HIM TO FRIENDS AND FAMILY WHEN THEY ARE READY TO PURCHASE VEHICLE
Lee M
Mar 6, 2015
I had looked at a few cars at other dealerships before going to Crown Hyundai. I was greeted by Carlos Lima when I pulled into the lot. After talking for a few minutes about what I was looking for in a vehicle and what I could financially work with Carlos showed me a few options that were available to me. I ended up purchasing my first new car and it was a great experience. Carlos helped me get the best value on my trade in and the most car for my money. He was very informative about products he had and I couldn't be happier. I would definitely do business in the future with Carlos.
Derek Kraponick
Mar 6, 2015
William Swan gave us a very good deal. Would recommend to everybody to shop here. Very good job!!!
Russ
Mar 5, 2015
Our salesman was Mario Pozzi. Being in sales ourselves we found Mario to be great person to try to find us car to our taste. He went overboard in every way to show us the cars that suited us. He explained everything in detail and answered all our questions. We will deffinetly refer him others. He's a great person.
Patty
Mar 3, 2015
After having such a bad experience at Brandon Hyundai I drove over to Crown Hyundai of St Petersburg after going on the internet for a certain type of vehicle for my daughter's first car. I met with Kevin Galloway who really took up a lot of time to help us. I felt very comfortable with him, and he shared his personal experience with me regarding his daughter which made my overthinking and giving up easier as a "first time" buying Mom. He also came up with many quick tips on all the why's and crossed each T and dotted each I. He made this a smooth transition for me and never ever pressured me at all. I also like the fact that everyone seemed to be a team and cheered us on as well as their counterpart Kevin. They even went outside to take pictures of my daughter and her new car for us because Kevin was attending to the final paperwork. When going into the finance department it ran very smooth also, and he helped me every step of the way. A big Thanks to all, but especially to Kevin for making my daughters dream possible!
stantussie
Mar 3, 2015
Mario Pozzi was excellent to deal with very personable individual and a credit to Crown Hyundai, was treated with respect and the appearance of the show room was outstanding.
Stace
Mar 2, 2015
I had been eyeing the Hyundai Santa Fe's. I finally decided to go in and test drive one. Wayne Rudge greeted me and answered every question and provided info I didn't think to ask about. Wayne Rudge made this the best experience ever!
Jill
Mar 2, 2015
I drive 40 miles when I have another dealer 3 miles from my house. This time, Ryan Murray greeted me with a friendly smile and was able to answer my questions in a manner that I was satisfied. I always wait and the waiting area is very comfortable. Thank you, Ryan for making my Saturday morning pleasant.
haleyg1
Feb 28, 2015
My experience at crown Hyundai and Salesman Damian Lambert was the best service and attention that I ever had in a car dealership.Damian spent as much time with us as we needed.Top notch.
angie
Feb 28, 2015
Ryan Murray was a very helpful respectable guy when i went in for service on my car i would recommend him to anyone who needs service on there hyundai
solymar
Feb 26, 2015
Two days ago we went to Crown Hyundai to look at cars. We did not even want to talk to a salesperson; we just wanted to look. That's when Bill Swan found us. To our surprise, he was not the pushy stereotype of a car salesman and just gave us some really good advice. We drove a pre-owned Sonata and fell in love with it. Still, Bill had more advice for us about the pros and cons of leasing and what would be our best fit. We decided to purchase the pre-owned. After that, we told Bill what we would like our payments to be and he made it work, along with Danny Lai in finance, who makes you feel at ease and has a great sense of humor.This has been the best experience we have ever had buying a car. We feel we have a friend in Bill that will look out for our best interests.
sal711
Feb 25, 2015
I would like to thank Kevin Galloway at Crown Hyundai for helping us to select our new Sonata, He took the time to explain and find the car of our needs and the price range we could afford. I am pleased my experience and hope I continue to have a good experience!
Trahey
Feb 22, 2015
Mario Pozzi was an excellent salesman, very professional and thorough. I would recommend him to my friends and family. I am very pleased with my experience.Pat Trahey
Judy
Feb 22, 2015
Went in on a Sunday afternoon two weeks Chris Viles was the salesman who helped me in matter of a few hours I had car. He listened to what I wanted and price I wanted. Every helpful, friendly and professional. Took car yesterday for service Tomm Burkart greeted me very friendly and very helpful. He addressed any questions I might have had about service need and he made sure it was taken care of. I would recommend CROWN HYUNDAI and it's entire staff to anyone.
max
Feb 21, 2015
Cliff is top notch as a service adviser and service writer. Always pleasant and always tries very hard to represent Crown Hyundai in a positive way. I almost appreciate the shuttle / transportation taking me home and picking me when the car is finished...Thank you Crown Hundai & Clif Max McKneelen
claudia
Feb 20, 2015
Ryan Murray is a very helpful and professional service advisor! He is very knowledgeable and understanding of my needs. Thank you for all your help.
andi0107
Feb 20, 2015
William Swan is the World's Best Sales Man Ever!!!!! He is compassionate, caring, listens to your wants, needs and gets it done!!! I am truly grateful for everything he has done for us. Thank You!!Mr. and Mrs. Girard :)
bmapa11
Feb 20, 2015
Good experience, good amenities, quick service. Ryan was friendly and professional. I will definitely return for future services and oil change. I recommend them for any service.
Mom & Son R.
Feb 19, 2015
We called to inquire on a used car for our son and Bill was very honest and let us know that car was not probably the best one to have as we live in Wesley Chapel and the distance to get there. He happened to have a trade-in that day and asked my son and I if we'd be interested. We went to see the car that evening and are going back today to pick up the vehicle! I truly appreciate Bill's professionalism, integrity. and concern for us a customer. It really made the difference for us.
neongabby
Feb 19, 2015
From a sales perspective, Tony was awesome. Even though I'm not quite ready to purchase a car, he went above and beyond with helping get more information on the situation with my existing Santa Fe in the Collision center. I would recommend Tony as he will take care of your vehicle needs. I will consult with him, should I need another vehicle.
phil
Feb 19, 2015
I dealt with Ryan Murray. He was very professional, friendly, accommodating and the work was done in a timely manner. I was pleased and happy with the service.
ekelly
Feb 17, 2015
Had to replace a tire due to the fact that it could not be repaired. Cliff Stoufer took care of me. I am on the 4th vehicle that I have purchased from Crown and will continue to go back to them when looking at a new vehicle or for all my service work. Great organization and great people to deal with. They take care of their customers. When in for service the car always comes back to you cleaner than when you brought it in.
James
Feb 15, 2015
I have two 2012 Santa Fe vehicles sold to me by Sanja (Great sales person) and Brian Casey and the service department have done a GREAT job keeping them in pristine shape. Two thumbs up... Thank You!
Mwright
Feb 15, 2015
I arrived early for my scheduled service and was surprised by how quickly my car was serviced. Ryan couldn't have been more helpful. Thanks!
sapphirenoir84
Feb 14, 2015
I just bought my first car today, 2015 Hyundai Elantra. Tony Cheung and Bill Swan both have made what is usually an extremely nerve-wracking first time buyer's experience a very smooth, straight-forward with no hassels, pleasant experience. I would absolutely recommend Crown Hyundai to anyone, and go see Tony and/or Bill! I promise you, you will NOT be disappointed in any way! Jessica in finance was also absolutely wonderful to work with and I was not pressured into adding anything that I did not want. Thank you so much, if I could give this place and the people that I dealt with a hundred stars, I certainly would!
ladyj640
Feb 14, 2015
On Friday night I was having some problems with my Sante Fe starting so I called first thing Saturday. The service scheduler told me to bring it in and they would squeeze me in. I got there at 8:30 and Ryan checked me in. Within the hour they not only had me back up and running they had also washed and vacuumed my car! Kudos for the quick service. This is my second Hyundai and I just think they are the best.
battykatty
Feb 14, 2015
brian was excellant in coming to me with every step of my visit. He explained everything that had to be done and why it was taking a little longer than expected he was very personable and I was very happy with my visit And also cliff who was busy doing other business was kind enough to inform me what was going on at one point he has always been the best...
bcool
Feb 14, 2015
I took my car in for its first oil change today 2/14/15 and the service was wonderful!! There was refreshments available in a comfortable environment. Everyone was extremely friendly and helpful. I would recommend Crown Hyundai to everyone I know!
goldwragg
Feb 12, 2015
Cliff Stoufer and Chris Sanborn were both a big help and did what ever it took to get my car fixed.They both exceeded expectations.
ann
Feb 11, 2015
I was treated with fairness, courtesy and respect. Will return to Crown Hyundai for my next car purchase. Carlos was terrific and really helpful and informative.
Tim
Feb 10, 2015
Easy to schedule dependable service on line. My service adviser , Tomm Burkart the best. My second vehicle with this service department where his courtesy, honesty, and advise helped me purchase my second Hyundai from Imad Yazback.
Johnandcallie
Jan 26, 2015
I brought my 2013 Elantra in for basic service and I had a concern about how the car was running. Ryan explained everything to me. He was courteous, knowledgeable and took the time to make sure all my concerns were answered. He is an asset to Crown Hyundai. Thank you Ryan!!
k.c.
Jan 26, 2015
I told Sam I wasn't quite ready to purchase a car, he said ok, just let me show you what you will get when you are ready. We went for a test drive and I left with the promise of when I was ready I would be back. Sam called just to keep in touch and 3 months later thanks to his friendly and respectful attitude I bought my SUV. He was the first salesman that I can truly say I felt comfortable doing busy with. I will and have already recommended him to my friends.Thank you Sam for everything.
Karen
Jan 26, 2015
James was very attentive as to what we were looking for in our car purchase. He was knowledgeable, courteous, helpful, and very professional throughout the entire purchase experience. Fernando did a great job as well with the handling of the financial side of the deal. I would highly recommend this Crown Hyndaul dealership and sincerely appreciated James and Fernando expertise. Very pleasant experience... Will definitely be back!
Liz
Jan 25, 2015
Always great experience when having my Tucson serviced. Cliff even found me a coupon. Better service than the other Hyundai dealer in Countryside! I will only get my car serviced at Crown.
TheMacAllan
Jan 24, 2015
I recently purchased my pre-owned certified Elantra (2012). Ii had it's first oil change (under my ownership). The experience was excellent. Ryan Murray was courteous, knowledgeable and professional. I requested Crown use 100% synthetic oil and it was so. I had a couple of more questions about my new car; Ryan had the answers. To top everything off, when I went to pay for this service, I was told that there would be charge. I know I can't expect that great discount in every visit, but I know I'll always get excellent, courteous service from Crown Hyundai as demonstrated by Ryan.Thanks,Luis Diaz
micekeep
Jan 22, 2015
Very happy with the service I received from Brian Casey. He answered all of my questions and kept me informed on the progress to my vehicle. My car is happy and so am I with the Crown Dealership. Wouldn't take any place else.
Tommyroo
Jan 22, 2015
I had been taking my Genesis to the dealership in Tampa where I purchased my car for the first couple of oil changes but I tried Crown in St. Pete and I was amazed at how much better the service was here.I will be returning to Crown for all future service needs!
clifflawson
Jan 22, 2015
I was very pleased with the service that I received on my Veracruz. Most important I was very pleased with Brian Casey. He was friendly, helpful and always keeping me informed on my Veracruz.I am very happy with the good treatment I receive at Crown Hyundai.Thank you, Brian Casey.
Maria
Jan 21, 2015
I am very pleased with the the service done on my car.Ryan Murray was very helpful and kind and took care of every detail on the car. I bought my car in that dealer 3 years ago, I wouldn't take my car anywhere else anytime it needs service. they are the only ones I trust. Thanks a lot!!
ShaeD1622
Jan 21, 2015
I was very pleased with the everything at this dealer ship everyone was so nice and worked so hard to help me get my new veloster :) I went in there 3 times and no one gave up I was so impressed and blessed. Thank you so much Steve Bendar and Sam Wright I appericate and love everything. :)
jaygirl
Jan 20, 2015
Ryan Murray was very helpful knowledgeable and kind. He went out of his way to make sure I was satisfied! I will always have my services done at Crown Hyundai due to their staff!Janet Balestrino Forbing
Bachor008
Jan 19, 2015
I had my vehicle serviced today at Crown Hyundai's Service center. It was brought in for a small nail hole and slow leak... This review is NOT about the gentleman working on my vehicle or the policy about small tire holes so I will not elaborate on those topics. The gentleman in service that was assisting me was Ryan Murray. Not only was he quick to acknowledge me and attentive, but also very personable and able to make light of a frustrating situation. As I was waiting, he made a point to give me regular updates and managed to be somewhat entertaining while time passed. Also, his interactions with other clients and myself showed a great deal of compassion. Letting everyone know they were being taken care of and not to worry. Making a positive experience out of a negative situation is not easy, but was exemplified today.... Thank you and I will be back for my oil change! (Hopefully no sooner)Kind regards...
Suzanne J.
Jan 17, 2015
Just had my tires replaced and oil changed. We searched on line for the price of tires and found Crown Hyundai prices to be unbeatable. I always take my car to Crown Hyundai for service (4 years now)but wasn't sure if I could get a good price on tires. I was pleasantly surprised when I spoke with my Service person Ryan Murray. He quoted me a great price and was able to accommodate my schedule to get them replaced when I needed it. Ryan was awesome- called me 2 times while they had my car. 1 time to tell me the tires were on and I needed an alignment- he had mentioned this possibility during the drop off. He said if it needed it he would let me know. The 2nd call was to say the car was ready to come home. Quick, efficient and excellent customer service from Ryan Murray! Thanks Ryan and Crown Hyundai for the great service!
Mark
Jan 17, 2015
Just had my tires replaced and oil changed. We searched on line for the price of tires and found Crown Hyundai prices to be unbeatable. I always take my car to Crown Hyundai for service (4 years now)but wasn't sure if I could get a good price on tires. I was pleasantly surprised when I spoke with my Service person Ryan Murray. He quoted me a great price and was able to accommodate my schedule to get them replaced when I needed it. Ryan was awesome- called me 2 times while they had my car. 1 time to tell me the tires were on and I needed an alignment- he had mentioned this possibility during the drop off. He said if it needed it he would let me know. The 2nd call was to say the car was ready to come home. Quick, efficient and excellent customer service from Ryan Murray! Thanks Ryan and Crown Hyundai for the great service!
wolf622
Jan 17, 2015
Awesome Dealer and Sales Men , worked with me to find me exactly what i was looking for and totally in my price range. There was NO HAGGLING or high pressure sales tactic, it was an awesome experience would buy there again and highly recommend this dealership.
Jremacy
Jan 16, 2015
Walked in, was worried because of my pup and they had no problem letting me bring her in. Comfortable waiting area and friendly staff. First time ever indont really mind getting my oil changed
Trueblue
Jan 11, 2015
I scheduled my oil change online and received a confirmation. However,upon arrival their systems didn't show my appointment. But Mr. But kart set up my with a quick and well done oil change with no hassle. It was a great experience overall!
mike
Jan 11, 2015
Jeff was a great guy. He was very helpful and courteous. He answered all my questions, if he didn't know the answer he would go and find out for met. He was not overly pushy. He made you feel like he was your friend not just your salesman. If I should come back another time I would make sure I would deal with him, Thanks, Mike
follansbob
Jan 10, 2015
I am driving my second Genesis and a major reason I replaced my 2009 with the 2014 model is my satisfaction with service. Clifford Stouffer has taken care of my service needs for the past few years and I am entirely satisfied. He is friendly, knowledgeable, and dependable. My car is serviced and / or repaired properly and in a timely fashion. I recall that back in 2009, my first few service experiences at Crown were not satisfactory, so much so that I had my Genesis serviced in Bradenton three times and in Clearwater once before Cliff began to help me in St. Pete. While I would probably have bought another Genesis, I doubt that I would have bought it at Crown were it not for Cliff's service.
markamuir
Jan 9, 2015
My experience with Crown Hyundai was for me unusual.Because it was the first time in many times of car buying over the years that from the time i walked i felt like the employees made me feel like they were family. My sales consultant Richard Stow was exceptional in knowledge and he never once pressured me to buy. I felt like by the time i was done with my purchase which was days later. Because i could not make up my mind. He showed extraordinary patience that you do not normally see these days and it was like getting help from a good friend. And also my Hyundai Sante Fe Sport is incredible. I can wait wait to drive this vehicle because it is so fun to drive and it handles better than most cars. Thank you Crown. And Thank you Richard for a great experience!
Brossi
Jan 9, 2015
Mario Pozzi was great! Helped me find the perfect SUV for me! Very happy!
Artrios
Jan 8, 2015
Amazing and quick service!! Not a single complaint, I had my car back, and washed, in less than four hours. This is the best service I've ever had, and I have owned MB, BMW, Infiniti, etc. I think it will be Equus from now on.
magdelene
Jan 7, 2015
Damian Lambert was very professional and easy to talk to. He made me feel at easy. It was like he took me under his wings. Thank you Damian for making this experience very memorable. Im driving a 2015 Elantra, gosh I need to pinch myself.??
dwatters
Jan 5, 2015
Phillip Goodpaster, my sales consultant, was accommodating, patient with my needs, and pleasant to be around. It was a pleasure working with him to find the right Elantra? for me, and I would highly recommend asking for him. I couldn't be happier with my purchase at Crown Hyundai and would do business with them again.
vke
Jan 4, 2015
I was at Crown Hyundai 12-26-14. I trades my 2006 Sonata in on a 2015 Sonata. The sale man James Smith was very helpful and patient with me. He helped me make decisions of what I wanted in and on my new Sonata.
bamatoni
Jan 2, 2015
Tony responded quickly to a Truecar.com request. He urged us to return to Crown though we knew they didn't have the specific car we wanted on the lot. He did his best to find just the right deal for us while we were eligible for Holiday Discounts but when it couldn't be accomplished, we left with his promise to contact us as soon as the car came in. We would be happy to work with him again.Toni and Pete Calabrese
Mangoes1998
Jan 1, 2015
I went to check out a used car on the 23rd. of Dec. Tony cheung showed it to me. Every time I went to look at something, he would attempt to hide a flaw from me or distract me by spitting out unneeded info or showing me something else. After test driving and expressing interest in the car, but not having time to stay and do all of the paper work. He threatened me by saying that someone else had already come and was interested and that another was coming to look at it. So I told him that I would be back after Christmas on the 26th to wrap things up, but that I would be working until lunch. So I left, only to be harassed by both him and the dealership. I got 2 calls and voicemails from him on Christmas Eve and 3 from the dealer. Then on Christmas I got 3 more calls from the dealer. Then on Friday Tony calls me during work 3 times and I got another call from the dealer, when I clearly told him that I would be working until 2:00. I was almost reprimanded because of the calls. Because of all the harassment, I decided not to purchase the vehicle. The people at this dealership are inconsiderate of ones time and life. This is not the kind of customer service that I can appreciate. It is for that reason that I choose to stay with American dealerships. Do not come to this dealership, unless you want to be rushed into a car that you may not even truly want.
Amanda Marzette
Dec 31, 2014
I bought my Hyundai Accent here with Jeff Eudis. Jeff was very patient with me and listened to what I wanted and needed in a car. Everyone at the dealership was very kind and understanding to my two year old running around. Jeff Eudis found a car that fit me and my needs and budget. I am very confident I got a great deal and I am very happy with my car and experience here at Crown Hyundai.
Bearcat46
Dec 31, 2014
I own two Hyundais and therefore have to be at Crown Hyundai a few times for normal service. Tomm Burkart has always made me feel like I am a true part of the Crown Family. He is the consummate professional and a real asset to their service department.
Dina M.
Dec 30, 2014
Recently had my 2013 Sonata in for an A/C problem as well as routine maintenance to include oil change and tire rotation. Tomm Burkhart was my service advisor and as always he provided pleasant and speedy service, making sure to document my concerns accurately so the issue with the A/C was able to be successfully diagnosed and repaired that day . I like that there is a courtesy driver who was able to drive me back to my place of work within 30 minutes of dropping off the car. I will continue to bring my car here and ask for Tomm to assist me.
Eager Buyer
Dec 28, 2014
This is a review of Tony Cheung who was the only person who ever responded to my emails. Although Crown employees put out lots of from emails, the lack of responds to my return emails asking specific questions was disappointing. When I finally connected with Tony his friendliness, knowledge and honesty was a breath of fresh air.I did not purchase a Hyundai at this dealership but due to Toney we almost made a deal. I purchased a 2014 Santa Fe AWD that day from another dealer.
Dora
Dec 25, 2014
Jeff did a great job working with me on the purchase of a used Chrysler PT cruiser. So did Chris! Expert professionalism. Customer attentive & friendly!
greech7
Dec 23, 2014
I just needed a basic oil change. Scheduled it online and arrived 15 mins early. My advisor was Ryan Murray and he was excellent! Very personable and friendly! He made the incredibly long wait not so bad! I will be using Crown again because of the professional service Ryan Murray provided.
crazy horse
Dec 19, 2014
My sonata had to be jump started and such a inconvenience time for I had a full day scheduled so coming in for a dead battery wasnt on ny list of things to do that day but arriving at crown hyundai Tomm Burkart was very helpful and got me back onthe road so i could get backto my busy day. Thank you crown and Tomm
Liz
Dec 17, 2014
Am very happy with my service .... my first time there .... recently moved here .... actually did a much better job with the FREE wash than my previous dealer !!!!!! Dry with NO spots !!!!! Ryan was very helpful !!!!
Glenn Woodyard
Dec 15, 2014
I had prompt courteous service. Thank you for the service
Ivy Conrod
Dec 15, 2014
Jarett Ziemak at Crown Hyundai is very informative and has great customer service!!
Dave Casto
Dec 15, 2014
Chris was extremely helpful and went out of his way to help us. I was in town for a short time and helped my mother purchase a car. He said he could help me get it done and he did. Thanks Chris
kitty2354
Dec 14, 2014
Had my car checked for the 100,00 miles warranty. Brian Casey has been my service manager since I purchased my car, and he has always done an excellent job with helping me and whatever needs to be done with the car.
"Fsu Fan"
Dec 12, 2014
It's always a great experience at Crown Hyundai. Everyone is very friendly and reliable. A great example is Ryan Murray. He was very knowledgeable,explained the information very well,and easy to talk too. All in all a great experience.
Sylvia Cobb
Dec 12, 2014
I was very pleased with the handling of my car and very satisfied with the man who did the work. Jarett Ziemak went out of his way to help me and I want to let you know I am very pleased with the work done. Also a boy named Chris went out of his way to help me to go to the right lane for service. You are lucky to have such fine men working for you. Thanks Sylvia Cobb
Luis E
Dec 9, 2014
I took my Hyundai Accent for an oil change and Tomm Burkart was very nice. I highly recommend him.
Santa Fe Sue
Dec 9, 2014
Cliff Stouffer is and has been my service rep since I bought my Santa Fe at Crown. He is just the best! Kind, honest, patient, and did I mention honest?? He has always sold me what I need and nothing more; he is super-friendly and very knowledgeable. What a great guy! I hope he's there for as long as I own my Hyundai because I really wouldn't want to deal with anyone else.
Ellie
Dec 8, 2014
Always a great experience at Crown Hyundai. Excellent customer service! Ryan Murray was a pleasure to work with. Very knowledgeable, friendly and really cares about the customer.
CPrevost
Dec 7, 2014
We visit Crown Hyundai regarding a recall on our Hyundai Santa Fe. We were surprised how easy and fast service we rec'd from the service advisor Ryan Murray, he was very helpful and provided us excellent customer service.
balliett
Dec 7, 2014
Phillip Goodpaster helped my Dad for couple days with different vehicles and looking at best long term cost that would accomadate what I was looking for in a Vehicle . Very pleased with overall experience with him. We ended up purchasing 2014 Crown Hyundai that fit my need perfectly. I couldn't be more pleased with my car Thanks Phillip Goodpaster, Sincerely Raeanna Balliett
len parker
Dec 6, 2014
Great sales force, I worked with Phillip Goodpaster who found me the car I wanted. Good rebates and they gave me a good trade price on my 2011 elantra. Phillip made the deal work quickly!
Tisca
Dec 6, 2014
From start to finish the service was excellent, Ryan Murray was great. I brought my car in and it was serviced in the time they said it would take. Thanks Crown Hyundai
bburner
Dec 6, 2014
Ryan Murray was very helpful and let me know what I need to get done to keep my car in the best shape. I will schedule the work soon. It is really nice that they have extended service hours so I don't need to miss work.I also test drove a 2012 Tucson and Mario tried his best to sell me this wonderful vehicle today. After reviewing my current budget, I am going to wait on a purchase until I have paid down the loan on my 2013 Accent a little further.
"LynneL"
Dec 5, 2014
I have had an ongoing problem with my Elantra. Each time I brought it in Brian Casey did everything possible to make sure the problem was researched and a solution was found. Hopefully the problem is solved now. I appreciate that I was taken seriously and every effort was made to find a solution. I was given a rental two times which certainly meant I wasn't stranded at home. I treated professionally and with courtesy. I will continue to go to Crown for service and when I buy another car. Lynne L.
BK
Dec 5, 2014
Jarett Ziemak really does care about the customers and the job being completed the right way. He and the service manager, Chris are incredibly professional and honest. It means a lot to know that no matter what, they will see to it that things are done the right way.
Brian Kelley
Dec 5, 2014
Damian Lambert was my salesman and he did a great job listening to my situation and what i was looking for.
Feyzi Serim
Dec 5, 2014
Great service during the buying process. Imad Yazback was great to work with. Also, Crown participates in the AAA car buying program with the lowest price.
George
Dec 4, 2014
I enjoy making my appointment online. Each time I pull up someone is there to greet me. Jarett Ziemak does a good job of listening and explaining the process. I had an issue with my dual clutch and he kept me apprised while being checked out.
AnthonyC
Dec 3, 2014
This service was done quickly and efficiently. My thanks to Brian Casey for expedient service and extreme courtesy.
fly73#479
Dec 3, 2014
I recently worked with Wayne Rudge at Crown Hyundai in St. Petersburg, FL. I corresponded online with many different dealerships as I planned for the (to me) much dreaded purchasing of a car. Wayne got back to me quickly with useful information over the days. He didn't pressure me, but offered help and the straightforward information that I needed. When we met, he was personable and helpful - again, not pressuring, but helping. I believe that I got a good deal on a Hyundai Accent and I actually enjoyed the experience, thanks to Wayne. I would recommend you shop at Crown Hyundai and remember to ask for Wayne Rudge!
dale1903
Dec 2, 2014
Ryan Murray provided me with amazing customer service ! He made sure all my needs were taken care of and my sonata had a full service check and oil change. He did a fantastic job. You can tell he takes pride in what he does at crown Hyundai!!)
htemple
Dec 2, 2014
This was my first time ever buying a new car (2015 Elantra) and Sam made this experience perfect by helping my family and I find the best car for our needs. I was impressed by Sam's friendly yet driven attitude to personally see to it that we went home the same day with the car we walked in looking for and didn't try to talk us into buying some other more expensive vehicle. My overall experience I have gained from going to Crown Hyundai has certainly proven to me that good car buying experiences do exist and I will for sure be a loyal customer to Sam for all my future car buying needs!
kathlynn
Dec 2, 2014
Courteous, pleasant, friendly ... knowledgeable, and proved his attention to details when writing his service invoice for my Genesis. When the time comes for future car service needs I will certainly request for Ryan to continue to be my service adviser.
HTemple
Dec 2, 2014
This was my first time ever buying a new car (2015 Elantra) and Sam Wright made this experience perfect by helping my family and I find the best car for our needs. I was impressed by Sam's friendly yet driven attitude to personally see to it that we went home the same day with the car we walked in looking for and didn't try to talk us into buying some other more expensive vehicle. My overall experience I have gained from going to Crown Hyundai has certainly proven to me that good car buying experiences do exist and I will for sure be a loyal customer to Sam for all my future car buying needs!
Kaz Holm
Dec 2, 2014
My advisor, Jaret Ziemak, is top notch and always pleasant, accommodating and knowledgable. He is an asset to your company and by far, the main reason why I come back to Crown Hyundai! I trust his advice and recommendations. Thank you.
smokey
Dec 2, 2014
Ryan did a great job as a That's all I have to say !
Chris and Mary Beth
Dec 1, 2014
If you need a car .Go see Richard Stow or call him He is a quality representative .It war a pleasure to purchase a car from him Chris and Mary beth Dunedin fl.
Jean Schramm,
Dec 1, 2014
Clifford Stoufer has always given me excellent service since I purchased my Hyundai.
Raymond Spencer
Dec 1, 2014
Ryan Murray, our service advisor, was professional and very helpful. He was attentive to our needs! The facility is marvelous--love the free coffee/tea and snacks. Checkout was very efficient, and, as always, the service techs are first rate. Crown Hyundai, St. Petersburg, Florida. Thank you, Bonnie and Raymond Spencer
FGCUsoftballmom
Nov 30, 2014
Service was excellent, but price was higher than I would have liked. $50 for oil change and tire rotation is a little steep, but the free wash and peace of mind knowing it was checked out by the dealership are worth it I guess. Ryan Murray was very friendly and answered all of my questions. This was my first time at Crown and I will be back!
Marc Thibodeau
Nov 30, 2014
Cliff Stouffer made the repairs to our vehicle super easy. He saw us before our appt. time, called us to let us know what needed to be done, had our car ready sooner than the time promised and it was all covered under warranty. We couldn't be happier. And even washed it for us!
Robert
Nov 30, 2014
Ryan Murray at Crown was a great help when I recently brought my Elantra in for maintenance. I asked to have some other things checked out and Ryan did a good job of explaining to me what had been found and what it would take to fix it. So far I am quite pleased with the repairs. I have used Crown's service department several times since I bought my vehicle there and have always been very satisfied with their service.
steven.wainscott
Nov 29, 2014
Been here many times and am always pleased with the speed and quality of service. Everyone is friendly and they are never after your money, but the care and service of their car owners! Keep it up Crown!
Raj Dholakia
Nov 28, 2014
Mr Khan was very helpful and I will definitely tell my friends and family to come to Crown Hyundai!
CD
Nov 27, 2014
Thomas Morgan was a very helpful sales person. He followed through on everything that he said he would do for us. I would highly recommend asking for him if you go in looking for either a new or used car. We bought a used car there and are very pleased with it so far. Besides this one we have purchased four other cars at this dealership. They stick with things until they are right, including repairs that may be needed.
Janiepan
Nov 27, 2014
Again.....Cliff, in service, came to my rescue!! The Best
Linda Hackett
Nov 26, 2014
Brian Casey, my service advisor, provided congenial, courteous and professional service. My car was serviced in a timely manner, was washed and brought to the door for me. I was very satisfied with service of all personnel in the department.
Steve
Nov 26, 2014
I went into this dealership last Saturday and had a great experience. I know what I want to buy unfortunately I am unable to afford a new car, but my salesman is doing all he can to find me a pre-certified used car with low mileage. My salesman is Phillip Goodpaster and I appreciate that he isn't trying to sell me just anything. He cares that I find the car right for me. I look forward in purchasing a car from him soon in the near future!
Tracy S.
Nov 24, 2014
Jarett Ziemak was a very helpful service representative when scheduling my service appointments. Not only did he work the schedule so I could get my car in on a particular day, the work was complete in the mount of time he estimated. As a car owner I prefer to return to the same service representative when ever possible as I feel it builds a level of confidence and trust.
Betty A.
Nov 23, 2014
Brian Casey is always friendly and takes the time to explain any repairs and answer my questions. He's definitely an asset to Crown Hyundai and he helps me take good care of my 2012 Sonata; he makes the service experience more pleasurable. I appreciate the free car wash too--a nice touch from Crown! This dealership is definitely above the rest in every category and I have recommended Crown Hyundai to friends.
Curtis L Brown
Nov 22, 2014
Mr. Thomas Morgan was an excellent sales person and we would tell everyone to go to crown hyundai. Great service all around.
AMY
Nov 21, 2014
JUSTIN IS VERY CURTIOUS AND PROFESSIONAL AND HAS GREAT PRODUCT KNOWLEDGE
herman
Nov 21, 2014
go see justin hoffman he will take good car of you
Klime
Nov 21, 2014
I made appointment on Monday for Wednesday for oil change and to be fix the nail on my tire.When I came to the office on Wednesday for some reason my appointment was lost so Tomm Burkart he's step up to find room for the oil change and I bought new two tires instead of fixing the old one .... Awesome job
Sylvia
Nov 21, 2014
I went to your dealer with my parents which were looking to trade in a Mini Van and purchase a vehicle and we were very luck to get Thomas "TJ" Morgan. He was very nice, polite, patient and the most important thing was that he was not pushy. My parents 1st language is Spanish but he spoke slowly and clear that they both understood him and my Mom was really Happy. TJ Thank you for the excellent services experience. TJ Morgan you Rock and we wish you the Best.
FENHAM
Nov 21, 2014
Mario Pozzi was excellent. My time spent with him was very satisfactory to say the least. I would work with him for my next new car. I would highly recommend him.
KCTurner1
Nov 20, 2014
We bought our first Hyundai (Accent) a few years ago from Crown Hyundai and were very pleased. We brought it in for an oil change one day and they approached us saying that they could get us in a new model for the same, possibly less of a payment. Brian Clausen, our sales person, was not only able to get us the same payment but got us a bigger (Elantra) and newer vehicle! We are very pleased with our Elantra and every time we bring it in for service we receive exceptional service from our service advisor, Jarett Ziemak. The first time we needed a little more service than an oil change and Jarett was able to find us coupons for $15 off. It all helps. We would definitely recommend this dealership!
marc.giller
Nov 20, 2014
This is the second Hyundai Sonata that I've leased from Crown, and both times the experience was very relaxed and pleasant. Sales associates didn't pressure me at all and they were very friendly and knowledgeable about their products. They also gave me great trade-in value for my previous cars. Highly recommended!
pripet
Nov 20, 2014
Jarett Ziemak provided excellent service and attention during my first service visit to Crown Hyundai.
Hyundai fan
Nov 19, 2014
Brian Casey is who I always go to. He keeps me up to date with what is due and needing to be changed at future appointments. He is quick to look up and answer any questions I may have. Crown Hyundai is the only place I will take my car for routine care or repairs!
"Ms. G" - Hyundai Driver
Nov 18, 2014
It's been years since I have been blessed to go car shopping, therefore I was nervous and not sure of what to expect. My first stop was Crown Hyundai. Immediately when I walked through the door Imad Yazback gave me a sense of peace. He was kind, courteous, and listened to my needs. Not once did he put his own desires before my own. He made my car buying experience an exceptional one and I've been speaking about it sense. Thank you Crown Hyundai and Imad Yazback for a remarkable experience. Your family ROCKS!
Stephanie Crawford
Nov 18, 2014
My service advisor, Jarett Ziemak, was very courteous, helpful and took care of my vehicle promptly. I am very happy with my Hyundai and the service I received.
xenaksa
Nov 18, 2014
Richard Stow was excellent in assisting me with my new car purchase. He was friendly, knowledgeable and patient. I would HIGHLY reccomend him for your Hyundai purchase!!
nicole.hodges.1217
Nov 16, 2014
Jarrett Z was helpful, pleasant, courteous and up front on what was being done on my car. Great experience and wouldn't go anywhere else to have my vehicle serviced.
jason venable
Nov 15, 2014
Very friendly staff, phillip was very courteous and helped steer my wife away from making me get a tiny suv and got me into the sonata I wanted. The sales manager, mike, worked with us on the price and was eager to make a deal.
Dennis Hughes
Nov 14, 2014
Cliff Stoufer is my service advisor. He did a great job, explaining what was needed and why. Will go back to Cliff.
Sherrie Burke
Nov 14, 2014
Brian Casey as always was knowledgable, efficient and quick. He sold me only the services that I needed and didnt try to over sell as I hear many people talk about with their service areas. (not Hyundai) I will come in again when needed. Thank you Brian Casey ! From Sherrie Burke
Jimian
Nov 13, 2014
When wintering in Florida I always go to Crown Hyundai to service and/or repair my Azera as I feel very confident in their work. While waiting in the lounge or when I drop off the car, the Service Writer, Tomm Burkart,always keeps me informed of the progress along every step of service.
William Butka
Nov 12, 2014
I was in for a recall on my 2012 Santa Fe. Tomm Burkart wrote up the order. I was in with no waiting, and the car was ready in about 30 minutes. Tomm also offered a free car wash that I turned down. I just had the car washed at a car wash. Tomm also Explained a feature on the car that I needed. Very pleasant experience.
BERNIE DOE, RETIRED
Nov 10, 2014
Let me express my appreciation for the dedicated attention received from Carlos Lima. When I bought my 2015 elantra he was more helpful than anyone who has sold me anything.
Elizabeth
Nov 10, 2014
Tomm Burkart has been my service advisor since I purchased my car in 2010, he has always given me expert advise & attention to my concerns. He is a great asset you your company
micekeep
Nov 9, 2014
Had my 2008 Hyundai Accent serviced. Cliff Stoufer took great care of me and my car. He kept me informed on the status of my service, answered all of my questions. It is a pleasure to deal with Cliff , I wouldn't take my car anywhere else. Crown Hyundai Service Center has a very nice waiting area, clean, comfortable with coffee, water and snacks.
Bob
Nov 8, 2014
While I bought my Genesis from a Hyundai dealer in Ottawa, Canada, where I live, just before I came to winter in Florida two years ago, I started with Crown, and Tomm Burkart, for my initial service. I was so impressed, no other dealer has touched my car since then,not that it needs anything but routine maintenance. My experiences with a dealer with my last car thought it was good until I experienced real service here. I just arrived for my winter "experience" in Florida on Sunday evening, and saw Tomm yesterday for my service, and was once again treated like a valued client, and not just a customer. This Genesis will never see another dealer! Bravo.
Go gators!
Nov 8, 2014
Cliff Stoufer and his assistant were awesome as was the quality and timeliness of the service to my Veloster. I have this crew do all my vehicle work. A+
Sue
Nov 8, 2014
My service advisor, Jarett Ziemak, was very courteous, helpful and took care of my vehicle promptly. I am very happy with my Hyundai and have told all my family and friends about my excellent process of buying the Hyundai and getting it serviced. The only person I had to wait on was my son to pick me up.
Fred M
Nov 7, 2014
Brian Casey is absolutely great ! Very courteous and efficient ; never to busy to provide top notch service
J. C. Happy Customer
Nov 7, 2014
We have purchased two Hyundai Santa Fe vehicles from Crown Hyundai. Both our experiences have been top notch. Ours salesmen were professional and courteous, going the extra mile to make the process a good experience. Our serviceman, Tomm Burkart has been wonderful to work with. He always works with us to save us time and money, and works miracles with scheduling our service appointments to fit our busy life. We have enjoyed the quality of the Hyundai products, and hope to stay with Hyundai in the future. Thanks again to Tomm Burkart for excellent customer service.
LynneML
Nov 7, 2014
On Wednesday I came in without an appointment and was directed to Brian Casey. Explained my problem which was something out of the ordinary who took notes and took the time to ask pertinent questions. He assured me the car would be checked out thoroughly. I directed to the waiting area which was stocked with fresh coffee, tea bags, water bottles and snacks. The area was very clean. At some point in time as Brian was dealing with another customer he mentioned to me that they thought they had found the problem. A short time later he told me that after any number of tests which all said the car was OK that the technician thought of something that had to do with another car that had the same problem about 9 months ago. They checked the issue and that was it. They did not have the part but had already requested that the part would be sent overnight The car would be fixed the next morning. I was offered a rental but chose to be taken home. I received a call the next morning that the car was ready. I have never had a negative experience at Crown and if fact have dealt with Brian Casey at least three times. He always is friendly and is never patronizing.
Luis Diaz
Nov 6, 2014
Sam Wright and Jessica from Finance Department made the purchase of our "new" 2012 Elantra hassle and pressure free. Both knew the product line and options perfectly and explained them to us succinctly and clearly. I look forward to many years of doing business with Crown Hyundai because of your excellent staff, service and products.
Mike
Nov 6, 2014
Brought my car in for its first oil change and tire rotation. Easily made the appointment on line, when I arrived I pulled into the service lane, was greeted, my appointment was confirmed and I was directed to my service writer Tomm Burkart. He had everything ready for me, he offered a free car wash which I declined since my car had just been washed. The waiting area had refreshments, was clean and comfortable. The good part is that I was in and out in about 45 minutes!
Amad
Nov 5, 2014
Amad was very helpful. Thank you. The process was quick and efficient. All my questions were answered
Harold L
Nov 5, 2014
This was my first time having my Hyundai Sonata serviced at Crown Hyundai. Brian Casey was my service advisor. I took the car in for its 7,500-mile service, asked for a multipoint inspection, & also had a list of questions/concerns. He took the time to go over all of my concerns with me & explained everything after the service was done. He suggested that I introduce myself to Chris Sandborn, the Service Manager, while I was waiting, which I did. Chris, although I could tell that he was busy, gave me his undivided attention while I spoke to him & offered his help should I need it. The only remaining concern is that some noises that my wife & I notice could not be identified during this service appointment & this isn't unusual. This will be addressed in the future. Overall very happy with my service experience.
Judith
Nov 5, 2014
Always get good service at Crown Hyundai. Brian Casey, service rep, was my latest example. Quick, eager to serve with good communication skills.
Judy E
Nov 5, 2014
This was the second car we have bought from this dealer, both times with the aid of Justin Hoffman, who does a wonderful job of placing us with the right car. It's quick, it's easy, it's reassuring, and you know the dealer stands firmly behind what he sells. We bought a Honda from Crown 10 years ago and it's still running well, and we have a Hyundai to back it up. This dealership and Justin Hoffman get very high marks.
Cculcla1
Nov 5, 2014
I recently had my 2011 Hyundai Elantra serviced at Crown Hyundai. As usual, Brian Casey took excellent care of both me and my car. Brian has become the "go-to guy" in the service department that I always request, because he is easy to work with, polite, professional. I bought my car from Crown Hyundai and have it serviced there regularly despite having a Hyundai dealership much closer to my home in Riverview, FL. I drive the 50 extra miles because of the positive experience and people at Crown Hyundai.
Dallas in Pinellas Park
Nov 3, 2014
Brian Casey and the service crew at Crown treated us great when we went in for an emergency tire repair on a busy Saturday with no appointment. They took care of our problem quickly and professionally, washed our vehicle, checked our four wheel alignment and charged us nothing. Excellent service from Brian will bring us back to Crown in the future.
TheMacAllan
Nov 2, 2014
All your staff were friendly and professional. Sam Wright and Jessica (Finance) are extremely knowledgeable, courteous and genuinely sensitive to our needs as customers. We purchased a Certified 2012 Elantra. Both Sam and Jessica answered all our questions clearly. We felt well informed of all our options both on the vehicle selection and the additional coverage. After getting the Diamond interior and exterior service, the vehicle looks like it's a 2015 model! Way to go team Crown Hyundai! We'll certainly recommend you dealership when God gives us an opportunity to do so.
SonataDiva
Oct 31, 2014
I recently took my car to Crown Hyundai service department. I was greeted immediately by Clifford Stoufer he was very nice and listened to my concerns. I was very pleased with my service and the time it took to be completed.
TJ
Oct 31, 2014
Every time I go to Crown Hyundai, I am more impressed. I received the complimentary first oil change and they washed my Elantra and did a multi-point inspection. Every thing was great. I had a problem with my clip on the sunglasses holder and again Cliff Stoufer got it repaired in exactly the amount of time he first quoted me and handled the warranty paperwork. And again my car received a multi-point inspection and a car wash! When I purchased my car in July, Sam was right there helping me through the process. Nothing but praises from me for Crown Hyundai so far!
Tony T.
Oct 31, 2014
Imad Yasback was my salesman and he could not have been more courteous and obliging. He is truly a gentleman, helpful in every way. He took the time to explain all the functions of the car and, when I had more questions after I drove the car home, all I had to do was call him and he was available at any time. I had not planned to buy or lease a new car, I went with a friend to trade in her car, but when I saw the car there, I fell in love with it and ended trading in my car as well.
Sheila M
Oct 30, 2014
Sanja Danicic was really great 2 years ago with my first Crown Hyundai purchase...so much so that I went back to her for my second purchase 2 weeks ago. She went above and beyond to see that I was satisfied with the price, terms, payment AND choice of my new Volester. It was truly a pleasant experience!
vster001
Oct 30, 2014
Every aspect of purchasing my new 2014 Santa Fe Sport was a pleasure. I was exceptionally pleased with how quick the entire experience turned out to be. Sanja Danicic, my sales associate, went above and beyond to answer my questions and get me into the car that I wanted. I recommend her if you want a fast, professional, courteous experience.
tony.sutcliffe
Oct 29, 2014
We were driving from Ontario to St Petersburg when the Check Engine light on our Santa Fe came on on a weekend. We called Crown on the Monday and were transferred to Tomm Burkhart. He was most understanding and took us in the next day. The problem was located and remedied on an interim basis until we could get back to our dealer at home. . Throughout the entire thee hours that we are at Crown Tomm kept us informed and up to date on the repairs on the car. As well he provided us with reassurance that if the light came on again we should be assured that we could make it home without trouble. We were most grateful to Tomm for making a difficult situation much more palatable.
Carol K
Oct 29, 2014
Bryan Casey Was Very helpful. He took time to explain things about my Sonata
Susan K.
Oct 27, 2014
Jarrett Ziemak was extremely polite, courteous & efficient when I came in for an oil change!
Diane Marotta
Oct 26, 2014
Jarett Ziemak helped me get my new Veloster taken care of after I drove over a nail! I only had the car a week! He took the necessary information, did the paperwork. Jarett answered all of my questions and concerns he never made me feel like I was unimportant. I'll go back to this dealership for service again.
Victoria S.
Oct 26, 2014
First, I used an internet car buying service. Crown and my sales person,Sanja Danicic, went above and beyond to assist me in using my internet certificate. There was never any pressure to purchase anything I didn't want. Sanja did whatever she could to help me get the car and deal I wanted. The entire process was quick and painless. My dad also purchased his last car from Sanja Danicic and enjoyed the same experience!
mmoore
Oct 25, 2014
This is my second car from Crown Hyundai and Steve Bednar was the salesman both times. He was the main reason i went back. Took the time to show mme various options and hecwas very patient when i changed my mind on what i was looking for. I will go back again because of Steve. Cro
Camille Handlin
Oct 24, 2014
Cliff Stoufer is an outstanding service rep of your dealership. He is professional, accurate, friendly and completely in touch with how things should be handled. He is an asset to your dealership. The facilities are super clean and has all the amenities for the patrons waiting. (coffee etc.)
Carolyn, a true Hyundai fan
Oct 24, 2014
Jarett Ziemak is always so friendly and courteous when I take my car in for service and makes sure my car is handled with professional care. My dealings with Crown Hyundai has always been very professional and would recommend them to anyone.
Tomm Burkart
Oct 24, 2014
Tomm Burkart is the same service consultant that I ask for every time I visit crown Hyundai for any reason. He is always very helpful with info that I may need as well as getting my car in for repairs & done in a very timely fashion. He is wonderful! He really shows time & time again so much consideration of others schedules & the joy that he has to work with this great company.
roxyrocks
Oct 22, 2014
Excellent vehicle & service! This is my 2nd Elantra. Our salesman, Mohammed Khan was very helpful and courteous.
Zappala Hypnotherapy
Oct 22, 2014
I could get an oil change anywhere. But I choose Crown Hyundai because nobody else knows my car better or are better trained. Furthermore, all staff are very personable and absolutely will go out of their way to accommodate you in any way needed. Specifically, I see Jarett Ziemak whenever I go in for any service and I love how I can ask him questions and always get good honest advice from him. He always gives me as much time as I need to ask any silly questions I may have. I wouldn't normally think of getting my car serviced as a particularly pleasurable experience. But that's honestly been my experience at Crown Hyundai since day one.
George Buchhalter
Oct 21, 2014
Got a Great Deal & Great Service. Thank you Brian Casey , Pat Woodford & Richard Stow Recommend you to everyone I know
John & Elaine Balling
Oct 21, 2014
Crown Hyundai is a great place, this is the third vehicle we have bought there and couldn't be more happier with the treatment we received. Our salesman, Justin Hoffman, who has worked with us for all the vehicles is so easy to work with that it seemed that you were working with a family friend than car salesmen. Justin never once threw any high pressure sales tactics at any point. All the paper transactions were quick; the trade-in value was unbelievably fair; the final purchase price made the whole deal a no brainier! Even more awesome is Crown Hyundai's active support of Active Military and Veterans by offering a good discount on the purchase price. I can honestly say that Crown Hyundai is part of our community, not just in our community!
Dina Margaritis
Oct 20, 2014
I discovered that the passenger floor carpet in my Sonata was wet so I called Tomm Burkart , my service advisor, as I was very concerned about a leak. He returned my call within an hour and told me I could bring the car in as soon as I got off work. The problem was diagnosed and fixed within 30 minutes. I can't say enough about how friendly and professional Mr. Burkart is every time I am in for service. As someone who works in a customer oriented job myself I appreciate the great service I always receive at Crown. Having a problem with your car is never convenient but Tomm makes the experience as painless as possible :-)
john chianco
Oct 19, 2014
Tom Burkart was extremely professional and courteous. He kept me informed and up to date on my service issue. I was going to another dealership for service but am now switching to Crown because of they way they handled my warranty issue.
Jon Barker
Oct 18, 2014
My wife and I had a amazing experience at Crown Hyundai! Christie Coppin was wonderful. She was very courteous, informative, patient, and always had a smile on her face. I would recommend Crown Hyundai and especially Christie Coppin to everyone.
Steve
Oct 18, 2014
Tom Burkart has been my service rep since I purchased my car and is has been professional and gone above and beyond to get my vehicle repaired or even oil changes done when i bring my vehicle to Crown Hyundai. Highly recommend
K.H.
Oct 17, 2014
Brian Casey was the service manager that took care of all the issues and I am proud to give credit where credit is due. I am a repeat customer and have been very pleased with Crown Hyundai's sales and service.
Nancy
Oct 17, 2014
Tom Burkett helped us get our car recall done and then a few other things that needed attention. Got us out in a reasonable amount of time Thanks
lornawhite
Oct 17, 2014
I was very impressed with Chris Viles. He was new but very knowledgeable and outgoing. He went above and beyond to provide the best customer service.I could go anywhere to buy a car, it is all about the customer service.
Alice, Forest Gump
Oct 15, 2014
excellent Brian Casey was my Service Rep at Crown Hyundai, St. Peteersburg, FL
Walter S
Oct 15, 2014
I met with Tom Burkart for service on my car all the work was done in a very professional manner. I am completely satisfied with the service.
Janiepan
Oct 12, 2014
Cliff Stoufer has been my service writer for many years and makes getting oil changes or any needed repairs almost painless!
OU Sooner
Oct 12, 2014
Jarett Ziemak is courteous and provides outstanding and professional service. Service completed in a timely manner as promised. Crown has one of the service departments I've ever seen.
Richard N. Knowles
Oct 12, 2014
Imad was very helpful and patient as we considered all the options leading up to our purchase of a Hyundai Tuscon. We love our new car are really appreciate Imad's fine help. He stayed with us during the entire experience and has called several times since our purchase to see if everything was going well. He is a great person with whom to work. He listened and was able to answer all our questions. I would like to work with him in our next purchase.
Stephanie Crawford
Oct 12, 2014
Brian Casey was courteous and professional. I appreciate his promptness in getting my car in and out as quickly as possible.
janetd21
Oct 12, 2014
Chris Viles made buying my car a pleasurable experience.Chris is very customer oriented .He worked within my budget.I love my new hyundai accent. Thanks
mya crawford
Oct 11, 2014
I would like to thank T J Morgan and Richard for their service and great work they were a wonderful thanks guys appreciate your help.
Russ Dumont
Oct 11, 2014
i just bought my 5th Genesis of which 4 were from Sreve Bednar. I would recommend dealing with him as he goes out of his way to please. I think that it would be almost impossible to find a better salesman as he doesn't act like a (typical) salesman rather as a friend.
Janicejerry13
Oct 10, 2014
David Pfister was great, very customer support oriented. Would recommend to anyone looking for a new auto. Made our buying experience very easy and pleasant
Rob D
Oct 9, 2014
My fourth Hyundai from Crown - feels great to have a great place to buy a great car. My sales professional, Imad Yazback, has really gone above and beyond to help me get the car I wanted twice. I say professional because a regular car salesman just works his side of the table. Imad always sits on my side of the table and makes sure I understand my options and works diligently to make a fair deal all the way through the process. Crown's been good to me. I'll definitely come back to Crown and Imad for number five.
FSU FAN
Oct 8, 2014
I have been dealing with Clifford Stoufer for several years. He has always been courteous and professional. I appreciate his promptness in getting my car in and out as quickly as possible.
jacqueline.quiabazza
Oct 7, 2014
I have just arrived to the USA from a south American country. My experienced was really nice and we, my brother and I, highly recommend this dealership and in particular Sam Wright. He was friendly as well as professional through all the process until the deal was done. Always explaining all the steps, as in my home country we do this in a different way, that's why this was so important to me. He is a trustworthy person that for sure you can relay on. It was a very good experienced making business with him. Thanks ! Jacky
jess.hornsby
Oct 4, 2014
Within 30 days, we ended up buying 2 vehicles with the help of Imad Yazback, who was friendly, helpful, and patient. He walked us through all our options, and stayed late to see us through the whole process.
Bruce Kuss
Oct 4, 2014
This is my first opportunity dealing with any of the Crown Dealerships. I have spent my entire professional career in Industrial Sales, and truly appreciate competent and trustworthy individuals. I have been working with Steve Bednar on leasing a new Santa FE Sport. Steve understood what my desires were, and where I needed to be regarding pricing. There were many questions that needed to be addressed, due to the fact that all of our discussions were over the phone without any personal interface. I live in Wisconsin, and working on a lease vehicle for when I'm in Florida. Steve had some additional challenges because of the distance barrier. In the end , all my expectations were meet with extreme professionalism and integrity. I look forward to taking delivery of the new Santa Fe Sport, and would highly recommend Crown Hyundai and their outstanding sales person (Steve Bednar )
M. R M
Oct 4, 2014
My buying experience was greatly enhanced by Justin Hoffman. He was very professional and knowledgeable. The experience was the best that i have ever had while buying new cars.
neal.ferguson.90
Oct 4, 2014
My experience with Dave was excellent,he was very personable,driven,but in no way pushy!he was very patient with me ,with my wheeling /dealing .Steve Bednar came in on the end of the deal to close.GREAT team work!I will recommend Dave and Steve to all my friends!Love my new Elanrta!! Thanks for the great expriece! Deb ferguson :)
Brandon L
Oct 3, 2014
A big thank you to Michael Pena at Crown Hyundai of Saint Petersburg. He helped me purchase my first car; a Hyundai Sonata. Very excited and everything went incredibly well. Will definitely be back for future purchases!
brittany.grant.520
Oct 3, 2014
Adam Sheldon super friendly showing us around and handling all the paperwork! He definitely went out of his way to make us comfortable and making sure we were satisfied! The general manager G.R. is also excellent to have worked with. You can really tell that everyone at Crown Hyundai wanted to make sure we had the best experience possible and that we were 100% satisfied with the purchase!
FLdriver
Sep 30, 2014
I wanted to express my experience with Adam. I had been considering different cars for purchase, beginning with the Genesis Coupe and ending with the Genesis Sedan. Adam was incredibly professional as he helped guide me in understanding the models and options. When my wife and I decided on the Sedan, Adam helped to setup an accommodating appointment where we could test drive the 2015 model.When we arrived for our appointment, he had located a used 2015 Genesis Sedan (very recent trade-in). This car was exactly what we were looking for and really met our needs. Adam's assistance through the purchase was excellent was was much appreciated.I would be remiss, if I did not highlight what an outstanding asset Adam is to your organization.
2015 Sonata fan
Sep 29, 2014
Justin did an excellent job helping us with our purchase and the delivery of the vehicle.
One-Eyed Cat 91
Sep 26, 2014
My Experience at Crown is always great! I have gotten new and pre-owned vehicles from Crown since the 90s. Steve Bednar is an attentive, caring sales person. He did not rush or herd me into something I did not want. He showed me a newer better vehicle than the one I inquired about, which I purchased. Steve also helped me get up to speed on the technology that the car had as well. He got my Blue tooth, Satellite radio, etc. going. Crown gave me an incredible trade-in price for my truck as well. Jessica was helpful suggesting extra protection packages for my new SUV too. As usual, happy with Crown ...and with Steve as well. Crown Hyundai is my dealership.
azoll0390
Sep 26, 2014
I've visited Crown Hyundai on a number of occasions. Typically I would make an appointment for an oil change, and I would be left waiting for over an hour. I recall one time I scheduled an oil change and tire rotation that took nearly two hours. Aside from the unusually long wait times, I've never had a problem with Crown Hyundai, but the exceedingly long wait times really bothered me.Today I brought my car in for a TSB repair. I knew that my car was 7,000 miles out of warranty, and I am not the original owner. A few weeks ago, I was informed that the repair would cost $250. I decided to wait (since there was no safety issue involved), but the noise created by a deteriorated rubber coupling continued to get worse. I decided today that I needed to get it fixed. I set an appointment and was helped by Jarett Ziemak. He informed me that the repair takes about two hours, and that there were two other recalls on my car that would likely take another two hours. I brought work to do while I waited, so I sat down for a four hour wait. After two hours, Jarett says that my car is done. Not only that, but he spoke with the Manager who agreed to make a good faith repair on my car. Being a repeat customer, Crown Hyundai decided to take care of me in a big way. I couldn't be more appreciative of what Jarett and Crown did for me.
lsoulier
Sep 26, 2014
This was my first trip in for service on my 2014 Hyundai. I called and set up the time and of course asked them how long it would take. They said 1 1/2 hours. So when I arrived and spoke to Tomm he also said 1 1/2 hours. He explained everything they needed to do then told me there was coffee and water and to relax he would let me know when they were done. 1 1/2 later they were done my car was clean and I went home. However the best part for me was Tomm never tried to sell me something I didn't need just because I was a woman.On time and great service I'm sold!!!
Mike in Montana
Sep 24, 2014
Shopping from out of state for a new Hyundai Sonata on line At the Crown Hyundai website was a very easy, pleasurable experience. Our sales consultant, Tony Cheung, was very patient, knowledgeable, and thorough. He made the entire process very easy and stress free. I would highly recommend Tony to anyone shopping for any vehicle at Crown Hyundai.
Stephanie
Sep 24, 2014
Tony Cheung was my sale person and he really helped me making the right decision between the Hyundai Tucson and an other brand model i was also considering. I got my new car last Saturday and I love it. I know I can call Tony if i have any question and this is re-assuring too. I even introduced me to the Service team and I thought it was really helpful and professional. Everything went smoothly from the test drive until getting the key in my hand!
bbedillion
Sep 24, 2014
I needed my car fixed before taking it on my vacation. Tomm was very accommodating with my schedule and got my car back it time! ??????
barnw
Sep 22, 2014
This being the 3rd time I have purchased a car from a Crown dealer, I was extremely happy with my recent purchase at Crown Hyundai. Most notable were the salesperson, Amy, who worked tirelessly to get me a fantastic deal, the lady in the finance office (Jessica or Jennifer) who got an excellent finance rate for me with GMAC, despite hurdles we had to jump, and, after having had my first oil change this last week, I am equally as happy with Jarett and the service department. I will always have my service done at Crown and will be back for future purchases. Kudos to Hyundai Motors as well. This is my first Hyundai (Santa Fe) and my family and I are extremely happy with the quality, features and warranty.
munchie
Sep 18, 2014
I had to take in my car in for service. I had trouble starting the car, did not know whether I needed a new battery or whatever else it could be. I did not have an appointment, however, when I saw Tomm Burkart's friendly smile I knew I was in good hands. He took all the information and then offered me coffee and or water and assured me that my car would be fixed. What a nice young man. Shortly afterwards he told me that it was indeed the battery and in a timely manner my car was fixed and ready for me to keep my appointments for the day. I even got a free car wash! The next time I have trouble with my car I will only go to Tomm Burkart as my service advisor. I found him to be quite knowledgeable, polite, courteous and quite efficient. He certainly is an asset to Crown. Thank you Crown and Tomm for a great experience,
RONZEPP
Sep 18, 2014
Tomm renewed my faith in Crown. I will only deal with him in service and may also buy my next car at Crown due to him. I own one car bought from Crown Buick but I did not buy this car from Crown due to very bad sales help. I am interested in getting another car/suv in the near future for my wife and than me and Crown will be in the game due to Tomm's help.
lajolla53
Sep 15, 2014
We bought a car today and worked with Justin Hoffman. It was a pleasure working with him. He was pleasant, informative, and made this car buying experience, which I liken to having a root canal, more than palatable.We worked with Fernando Gonzalez in finance. Again, the same goes for our experience with him. Totally painless and quick. I would recommend this dealership and these gentlemen to anyone..
Adkins
Sep 15, 2014
Sunday - communicated on the Web, spoke with Mike, a salesperson, he was going to call me back with details of the vehicle and an out-the-door price since I was driving from Miami, Never called me back. I made several calls that day to the the dealership, no response, I even made a bid on the Web so they would know I was serious!!! Called on Monday approximately 10:00am, asked to speak with Manager, who never returned my call. MY BOYFRIEND called shortly thereafter, and guess what!!, we had an appointment with a salesperson for 11:00 on Tuesday which they moved to 12:00pm. We arrived at 11:55; they eventually located our sales person who advised someone else was on a test drive of the vehicle, He had notified them that we had an appointment scheduled for noon and were driving from Miami. Guess what, we test drove the vehicle; When we returned from the test drive, we were told the vehicle had been sold to the person that drove the vehicle before our appointment and was in a cubicle next to where we were siting. Crown's Policy is 1st come gets the car regardless of a scheduled appointment and a 10 hour drive and $80.00 gas bill. YOU BE THE JUDGE!!!HONEST? TRUSTWORTY?? 9 CROWN DEALERS in St. Petersburg/Tampa area!!!!!
"Happy Customer"
Sep 12, 2014
I brought my car into Crown for an oil change. I must say that when Tomm Burkart approached me with his broad smile it made me feel comfortable to be there. He is a wonderful asset to Crown, very knowledgable, professional, polite and very clean and neat. This was my first time having service for my car so I was quite pleased with his professional performance. He did not even pressure me and he even had my car washed free! The service was done in a timely manner and before I knew it I was back on the road. Thank you Crown for having such a nice young man working in your facility. I will be back to your facility.
nadiajg
Sep 10, 2014
We bought a used car with Christie today and she worked with us to find exactly what we wanted. She was so patient, and willing to help get us to the price we needed to be. Not only was she friendly and personable, she was also very conscious of making it a good buying experience for myself as a woman- a very difficult experience!Based on visiting MANY different dealerships in the area, I would highly recommend the professional service offered by Crown Hyundai to anyone looking for used cars at an affordable price.
Janiejax
Sep 10, 2014
I am a long time customer at crown ...... They never cease to amaze me!!!Christie Coppin, my sales consultant, was an absolute pleasure to work with and so the entire experience of purchasing my Durango was great........including the finance department. Review would not be complete if I did not mention Cliff in service! He has always made servicing my cars as stress free as possible!
Timothy "two times"
Sep 9, 2014
One of the "7 Habits of Highly Effective People" is: "Begin with the end in mind". Justin Hoffman understands this concept and it has greatly enhanced my buying experience at Crown Huyndai. I just purchased cars #3 and #4 from Justin for my daughters. I tell him what we need and can afford (the end product) and Justin makes it happen. You can't ask for better than that. Another awsome experience and 2 more quality vehicles added to the family fleet. The family keeps growing, so we WILL be back. Thanks Justin and Thanks Crown!
ap2377
Sep 7, 2014
I called to trade in my Corvette for a Genesis Coupe that I saw online and David Burgess told me to come look at the car on Sunday at 5:45. So he set me an appointment and told me it was fine. I was driving from Land O' Lakes to St. Pete (a 55 minute drive) just to see the Genesis. On Sunday, I left Land O' Lakes and as I was reaching St. Pete I noticed I was going to be 10 minutes late. I gave David a call and he told him I was going to be 10 minutes late and he tells me he's not going to be working because he got late tickets to a Bucs game. He told me to go see Mike Pena. I get to the dealer at 5:55 and go to walk in the door and I notice the door is closed. I see 2 associates (one of who was a manager) and told him I was there from Land O' Lakes just to see the Genesis. He told me they were closed and that he couldn't do anything for me. I then give David a call and tell him that I was standing at his dealer and it was closed and that I had driven a while and wasted almost half a tank of gas just to see the Genesis. In the middle of one of my sentences he just hung up with me and left me hanging never to give me a call back and apologize. VERY VERY POOR CUSTOMER SERVICE!
bbrookfield
Sep 7, 2014
My 1 1/2 year old 2013 Veloster had it's first issue. The speaker on the driver side door was making a rattling sound, I called and made an appt for 9:40am on Saturday. I got their early and was expecting to wait, I figured I would look around until my service time. Instead, Tomm Burkart my Service Adviser reviewed my issue and my car was off to be fixed. Tomm told me it might take a while since getting to the speaker is quite a job. About 2 1/2 hrs later, Tomm found me gave me my keys and said speaker was fixed (Cone had detached from speaker and needed to be glued back on) Tomm apologized several times for the long wait time (No long in my opinion) . After I got home and read the details of the repair I noticed that it said that all the speakers were repaired. I called Tomm and he said that they applied a glue fix to all the speakers front and back to be sure that the other speakers would not have the same problem in the future. They could have just fixed the one, but they went the extra mile to insure that all the speakers would not have the same issue. Have to say that Crown is a class act. Highly recommend
Lelwla
Sep 5, 2014
Kudos to Brian. He is always pleasant & professional & guides me in the care of my Elantra. the reception area is comfortable & makes waiting less of a task!
Treyvon2
Sep 5, 2014
I had my hyundai sonata serviced there today, Tomm Burkart was the man I was working with. First let me start off by saying every single employee of hyundai spoke to me, offered my water coffee. Mr. Burkart is an exceptional agent he told me other things that my vehicle would need in the future without me feeling like I needed the service done right away. I felt like with Mr. Burkart there was no pressure at all, but at the same time making me aware of future repairs. A lot of people feel bad vibes when it comes to dealerships, but hyundai is an a exception to the rule. They make you feel comfortable and i like that. Mr. Burkart by far is one of the best in the business, thanks a lot.
genestern
Sep 4, 2014
Taking in your car for service is generally not what I look forward to; however, dealing with Tomm Burkart makes this as pleasant an experience as anyone could want. I own two Hyundais so I interact with Tomm on a regular basis but the experience from setting the appointment to getting my car at the end (washed!) is about as professional and pleasant as it could be.
darlene.randbydugan
Sep 2, 2014
My husband and I went to Crown Hyundai on Sunday the 24th, and I met with Dannie Tran. Danny was very nice and showed us a number of vehicles, and we test drove them as well. Unfortunately, when we discussed financing, Danny had to speak with another gentleman in the office. This gentleman (I didn't catch his name) came back to us with a payment of $800.00, even after requiring a down payment. I explained to this gentleman that I would not pay $800.00 a month for any car, and that we didn't need a new car, rather we were looking around for something that may help us with our gas bill of $400.00 a month (for our expedition). Our expedition was in good shape; therefore, we were not in a hurry to purchase a vehicle and had no problem waiting on a purchase. At that time, we parted ways. I received a call from another dealer first thing Monday morning and explained that we were not in a hurry to purchase a vehicle, but if we found one, then that would be great. I told the sales person what I was looking for, 2014 Hyundai Sonata in either white, silver, or blue, it had to be a hybrid because that would be the only reason I would be buying a new car, and I needed the large navigation because of my visual impairment. The only other thing I requested was to have leather seats because of my 3 dogs and the dog hair I have to clean. The sales person called me back in 1 hour. She had a blue, Hybrid, Hyundai Sonata Limited with the technology package waiting for me. With no money down, a rate of 4.99, and a payment of $520.00 a month. Needless to say, both my husband and I took the rest of the day off of work, and 2 hours later we had a new car. It was evident at this dealership, that we were sub-par candidates for the car we wanted as the second gentleman told us that it is "too much car" and that "we could do without some of the luxuries that we wanted in the car". I explained to him that I am not going to settle for something I did not want. Not to mention that both those statements that he made to us were insulting. I do want you to know, that we paid full price for the car, and we were happy to do so. Sometimes price is not a priority when making a deal. The way you treat your customers is much more important. It is sad that we had a bad experience at Crown Hyundai, sad for both of us, as we lost the convenience of dealing with a dealership right up the road from our home, and this dealership lost a sale.
jrd62683
Sep 2, 2014
I had my Hyundia Genesis serviced today Tomm Burkart was the service agent.He was great he, informed me about the new synthetic oil you have and told me thatI should rotate my tires, and had my car washed. He is the best service agent James Dubin
joeyd71
Sep 1, 2014
It's always a great experience working with Jarett Ziemak. He is a man of his word and provides you with the best quality service. If everyone at Crown was like him, it would be much more pleasurable experience. - Joe & Victoria D'Angelo
stevenp
Sep 1, 2014
We purchased our Tucson last week. Stephan Nurse was above and beyond in helping us with the sales process. He was extremely patient and helpful. Super friendly and knowledgeable. He rocks!
New Owner
Aug 31, 2014
We just bought our new Elantra today and Tony was such a help and asset to us. He professionally answered all our questions, gave us clear information about the different models we were considering and made us feel comfortable with our decision. He went the extra length to make sure we were introduced to the service department manager and others so we would know who to call in the future. I would recommend Tony as the sales professional to ask for when buying your next new car.
ashb72
Aug 31, 2014
Great salesperson,enjoyed working with Carlos.Everything went smooth and car was cleaned and filled with gas. I will recommend more people to this dealership.
Mel and Susan Parker
Aug 30, 2014
Stephen Bednar and Danny Nam Quoc Lai did a wonderful job for us when we bought our new car today!
Fsparks
Aug 30, 2014
I have been bringing my Hyundai to Crown Hyundai-St. Petersburg, for 3 years for service. The facility is very clean; the staff and especially, Tomm Burkart, is very pleasant and professional.
Paul D.
Aug 29, 2014
Just purchased my new Sonata Hybrid from Crown Hyundai in St. Petersburg, Fl and it couldn't have gone smoother. Looks to be a first class dealership with beautiful facilities. Justin Hoffman was my salesman and did a really great job. Glad I went there.
Gatorfan
Aug 26, 2014
Had a scheduled service with Tomm Burkart. When I arrived he was waiting for me took me right in his office and went to work. Describe the problem that I was having with my car and he said we would get it fixed. The problem I was having was electrical and it doesn't have the problem all the time so I was expecting to hear excuses. Two hours later I received a call from Tomm that my car had been fixed it was detailed and ready for me to pick up. All I can say was WOW! Thanks Tomm
"No Doubt" I'm a Green Day Fan!!
Aug 24, 2014
The Qualities of feeling like a Billionaire: - Being surrounded by Top of the line products - All Hyundai models are superb - Being in a 5 star Dealership - Crown Hyundai, St. Pete was extremely clean and staged beautifully. - Quality Service - If I could nominate Adam Sheldon as Salesman of the Year for 2014 then let me do so. His Patience is immeasurable!!! His knowledge was extensive and his willingness to go the extra mile to find the "perfect" car for me and within my budget was priceless. I left Crown Hyundai with a beautiful car and a wonderful "Billionaire" experience. Thank you Adam Sheldon you are the ultimate Dealer Rock Star!!!
NoDoubtGDay
Aug 24, 2014
The Qualities of feeling like a Billionaire: - Being surrounded by Top of the line products - All Hyundai models are superb - Being in a 5 star Dealership - Crown Hyundai, St. Pete was extremely clean and staged beautifully. - Quality Service - If I could nominate Adam Sheldon as Salesman of the Year for 2014 then let me do so. His Patience is immeasurable!!! His knowledge was extensive and his willingness to go the extra mile to find the "perfect" car for me and within my budget was priceless. I left Crown Hyundai with a beautiful car and a wonderful "Billionaire" experience. Thank you Adam Sheldon you are the ultimate Dealer Rock Star!!!
dcmarchion
Aug 21, 2014
I would highly recommend Mario Pozzi as your next salesman. I was not ready to buy a car but had no choice when mine had problems and was more expensive to fix than the car was worth. Was not sure what I was looking for. Mario was patient and extremely friendly. He took my wife and I on about a million test drives and offered to take us to other crown dealerships to help us find the perfect car to fit our budget and needs. We did manage to find the car that best matched our needs at a very reasonable price.
raprew
Aug 20, 2014
Went to buy a couple of bottles of wine, and wound up buying a car. We have been looking, so we thought we would stop in to see the SantaFe's. Met Carlos, and he was very professional and made us feel right at home. After serveral minutes, (more like a couple of hours), we were introduced to Phil, the sales manager. A deal was stuck, and we left with a 2012 Hyundai SantaFe with 9800 miles on it. Our two cars were traded, and they gave use a very good trade in allowance for the both of them. Phil was wonderful, Jessica, thhe paper person, lovely lady, and Carlos were outstanding. Can't say enough. Would definitely do business with them again. Look no further. Crown Hyundai is the place.
ED GIARDINA
Aug 20, 2014
Thanks to Phil Benice managing and settling our purchase and also for the kindness and hospitality of Tony Cheung and Dennis Dumond! Margaret and I were a bit speculative about car shopping again. Phil immediately changed our minds to a positive direction. We will always highly recommend Crown Hyundai of St. Petersburg to anyone we know looking for a car and great public relations. Excellent work folks, and we truly think you are surpassing the npr giant, Good luck best wishes and thank you all. .We will continue service of our car with your dealership. The very best of health to you all and your loved ones through the coming years! Yours truly Margaret and Ed Giardina
fab1012
Aug 19, 2014
I highly recommend Carlos Lima when shopping for a car. Carlos was very friendly and patient. His service was above and beyond what I expected. He worked hard at getting me the fairest price possible. Carlos even came in on his day off so I would not lose the car I was interested in. His personal service made me feel comfortable and relaxed. When shopping for a car Carlos Lima is the man to see. Lynda Cadavid
genestern
Aug 16, 2014
Tomm has been my service rep for two years and I always enjoy going to Crown for service work I know will be done perfectly and in a timely manner. Auto service is not anything I look forward to doing but Tomm and Crown Hyundai make it a pleasant experience.
~NicoleJ~
Aug 14, 2014
As soon as i walked in Jeff Craney greeted me with such warmth. Before my visit, the dealers i have had before werent as helpful as Jeff. I had a very great experience. He was very helpful. Kept a smile on my face the whole time. Loved everything about my visit here. I wont ever hesitate to come right back. Thank you so much Jeff Craney!!!!!!! :)
tcoryell
Aug 14, 2014
Excellent service. Thank you for helping in getting our car its necessary service with efficiency and expertise. Mr. Tomm Burkart was so very helpful to fulfill our service needs.
timyankov
Aug 13, 2014
I have recently brought my 2010 Hyundai Elantra in for servicing at Crown Hyundai in St Petersburg, FL. I was immediately greeted by Nick Hawk in the service center. I was there early for my appointment however, he graciously took me in and started to diagnosis the problem. I was promptly informed that my issue was with flex coupler in the steering column and the repair would cost approximately $300. This was less than I had expected but still wanted time to research and look at other options. After a few minutes of consideration I went back to Nick and expressed that I had wanted to book a future appointment and have Crown Hyundai do the repairs. To my disbelief Nick had informed me that since it was a common problem as a gesture of good faith he would like to have Hyundai take care of the repairs. I stood there speechless. I know that for Hyundai a $300 repair is not much but, for me it is. I was completely blown away by Nick and his hospitality. Because of this experience I don't think I will ever look beyond Hyundai for any future automobiles. Thank you so much Nick it is truly appreciated and I will continue to be a loyal Hyundai owner!Sincerely,Timothy Yankov
Timothy Yankov
Aug 13, 2014
I have recently brought my 2010 Hyundai Elantra in for servicing at Crown Hyundai in St Petersburg, FL. I was immediately greeted by Nick Hawk in the service center. I was there early for my appointment however, he graciously took me in and started to diagnosis the problem. I was promptly informed that my issue was with flex coupler in the steering column and the repair would cost approximately $300. This was less than I had expected but still wanted time to research and look at other options. After a few minutes of consideration I went back to Nick and expressed that I had wanted to book a future appointment and have Crown Hyundai do the repairs. To my disbelief Nick had informed me that since it was a common problem as a gesture of good faith he would like to have Hyundai take care of the repairs. I stood there speechless. I know that for Hyundai a $300 repair is not much but, for me it is. I was completely blown away by Nick and his hospitality. Because of this experience I don't think I will ever look beyond Hyundai for any future automobiles. Thank you so much Nick it is truly appreciated and I will continue to be a loyal Hyundai owner! Sincerely, Timothy Yankov
smittysmit2
Aug 12, 2014
Cliff kept me posted to what was going even with the parts he had to order for our car. Even when we return to pick up the car he made us a return appointmentThanks! Cliff Stoufer
Sandy Rollins
Aug 9, 2014
My buying experience was outstanding!!! My salesman, Jeff Craney was awesome.
Judith S.
Aug 8, 2014
Three years ago I purchased an Elantra at Crown Hyundai and was fortunate to have Justin Hoffman as my sales person. Justin was patient and informative and made the experience a good one. So of course I had to return to him a few days ago when I wanted to purchase another Elantra. He did not disappoint. I would recommend Justin and Crown to all my friends.
Smokee
Aug 7, 2014
Tomm Burkart was recommended to me as the service person to ask for when I had to take my Genesis in for service. I have had two occasions to take my car to the Crown Dealership this year, and on both occasions Mr. Burkart was my contact. He was courteous, professional, and informative regarding all service actions taken on my vehicle. He is a pleasure to deal with and his friendly demeanor is a great start toward making the time at the dealership inviting. He seems to genuinely love his job and he makes every effort to satisfy the customer. Mr. Burkart is an asset to the Crown family.
Santa Fe Driver
Aug 6, 2014
When I come back to buy another car I will definetly come to see him. We took a test drive and stopped at Starbucks on the way. It was an AWESOME experience!
Anne Diday
Aug 1, 2014
I hate buying a car more than anything! Imad is very patient and helpful. He educated me along the process and although I haven't purchased a car yet, if there is any way to buy a car from the Crown family through Imad, I will. Trust is so important in this process and Imad earned mine.
ednchas
Aug 1, 2014
This is the second time dealing with Carlos for a car purchase. He is attentive, polite, friendly and made sure we got the car that we wanted. It was a pleasure to deal with him. We highly recommend buying a car from him. Thanks again Carlos for all of your help.!! Charla and Ed
tim.hoile
Jul 31, 2014
Sam Wright met me with a smile as soon as I had gotten to the dealership. I showed him the car I had and explained why I wanted to get rid of it. I had a great experience with Hyundai before with an Accent. I was interested in an Elantra and Sam showed me several types and listed all the good points of them all. When I seen the 'Windy sea blue' one he had, that sealed the deal. We went on a test drive and he explained how it would take more time then I had that day to complete the deal. I had someplace to be and he understood. We set up an appointment when it was good for me and he didn't push, pressure or anything like that. We took our time and I was comfortable with each step before we took another. I took the car on a 3000 mile trip and it preformed like a champ! I love my new car. Fernando in finance helped me to save money and improve my credit rating! I can honestly say that Crown Hyundai care for their customers!
bamatoni
Jul 30, 2014
As owners of two Hyundais, a Sonata Turbo and an Elantra, we take our cars in for oil changes fairly often it seems. Each time, the act of making an appointment online with our favorite service manager, Cliff Stouffer, is accomplished quickly and accurately. He greets us with a smile and as though he is glad we are there and work is done on time and without a hitch. When we get our cars back, they look better than when we brought them in because they are returned washed and clean. He is always ready to listen to any small concerns we have and we feel very comfortable recommending this dealership to all our friends.
lmossbar
Jul 25, 2014
It has been a long time since I have leased a car. Justin made me feel right at home, no pressures and the entire process was quick and painless. What a beautiful car, Hyundai Tucson, I love it!!Thank you Justin!!
Allison
Jul 24, 2014
We met with Tony Cheung who assisted us in looking for a new car. While we are still in the buying process, Tony was very very helpful and eager! He answered all of our questions with a smile and had an answer to all of them. He was also very patient with us because this was the first time in many years I was going to be getting a new car so of course I had concerns. Tony brushed away my worries!
Charles and Janet C.
Jul 21, 2014
Steve Bednar was the salesman who took care of us in the purchase of our 2015 Sonata Limited. Steve was very professional and made the buying experience pain free. He went out of his way to get us the best deal and orient us to our new car. Keep up the good work, Steve! Charlie and Janet C.
James M.
Jul 20, 2014
We met with Tony Cheung to look at 2014 Hyundai Accent hatchback with a manual transmission. He was friendly, and upfront with the price of the car. The price we ended up paying for the car was very reasonable given the current market. While we had been to other dealerships whose sales tactics were off-putting, Crown provided excellent service.
Dina M
Jul 19, 2014
I recently had my Sonata in for service and as usual, Tomm Burkart made sure the problem was taken care of promptly. Whether I have an appointment or not he makes sure that the repair is done as quickly as possible and that I am satisfied. He always has a smile and is pleasant even when I am not! The customer service waiting area is comfortable and everyone there is nice and accommodating. I will continue to take my car to Tomm because I know that I can count on receiving professional and competent service.
exsniper
Jul 17, 2014
I can't say enough good about Cliff Stoufer. My wife and I were stranded in St. Petersburg with a totally ruined tire at 5:00 P.M. this past Wednesday. We live in Charlotte County two hours south of St. Petersburg. Not only did Cliff keep the parts department open but he had a service tech. standing by when my 2012 Hyundai Sonata was towed in. We purchased a new tire and it was mounted and we were back on the road home in no time. Thank you Cliff and Crown Hyundi.
KhunH
Jul 17, 2014
Called Tomm Burkart to schedule and oil & filter change for my 2010 Genesis and inquired if any other maintenance was needed during the appointment. Tomm checked and advised I should also have the tires rotated. I have confidence that Tomm and the technicians at Crown will provide good maintenance service for my Genesis. He is always very professional during interaction with me either on the phone, when I call with a question or to make an appointment, or at the dealership.Tomm provided excellent service again on this visit and also had my car washed..I look forward to seeing Tomm when I bring my car for service at Crown Hyundai.
knights 17
Jul 15, 2014
Been looking for a used Frontier for several weeks- found one online- spoke with Phil and worked out the deal over the phone since I was two hours away.Once I arrived Justin and Phil provided great service and was able to get in and out in less than an hour.Truck was even nicer then the pictures on line.Very fair price comnpared to other dealers within 200 miles of Orlando.Thanks again for a great experience!
Danny
Jul 14, 2014
went to just look at a MKZ Dave Burgess was very nice and helpful if you want patience ad peofessionalism go see Dave at Crown
Mrs Desbailet
Jul 14, 2014
I was in looking at an Azera my salesman Dave Burgess was very helpful in quickly and easily identifying that it was just a bit out of my budget however his knowledge of the inventory was great and he helped me to find a great car with all of the options I wanted at a price I could not refuse
Nathalie
Jul 14, 2014
My mother was looking for a new car Dave Burgess was a great help I would highly recommend him very patient and professional
Doug S.
Jul 9, 2014
"My wife and I were very fortunate to have Tony Cheung as our salesman. This was our first experience with Hyundai and Tony was very patient and took the time to tell us about the company in general, and more specifically, the Crown dealership. Tony was very professional, friendly, and knowledgeable. And he was very enthusiastic and obviously enjoyed showing us, and demonstrating to us all of the various features and characteristics of the Santa Fe that we were interested in. After spending a few weeks analyzing and researching all of the various vehicles in this category and returning to Crown Hyundai for four return visits my wife and I eventually decided to buy the Santa Fe. It had all of the features we wanted and Tony made buying the vehicle a very pleasant experience. So thanks again, Tony. Thanks for your knowledge, your patience and help." Doug S.
Mcheaib
Jul 9, 2014
Been looking for a car for weeks! Took a few days to find the right one and got a great deal. Khan was very helpful. Went to another crown location and brought it over to me. Bought it!
grif233
Jul 9, 2014
Stephen Bednar is awesome. I was able to get the car of my dreams, the 2015 Hyundai Sonata LE with all the options in the colors I wanted and with top dollar on my trade-in and dealer incentives/discounts there was no need to shop anywhere else. Steve led me through the process quickly and professionally and was able to answer all of my questions and introduce my to my new car. This was my best new car buying experience and I will buy my next Sonata through Stephen Bednar, you should too!
fred.gehrling
Jul 8, 2014
We have been coming to Crown Hyundai for the past 5 years, and have worked exclusively with Steve Bednar. He is a wonderful gentleman to work with and it is because of his exceptional service that we plan on returning to Crown Hyundai again in the future.
Doug S., Race Fan
Jul 8, 2014
We were lucky to have Tony Cheung as our salesman. He was very friendly and made car buying easy and fun. He was very knowledgeable about the product and you could tell that he was very enthusiastic about demonstrating all of the features and characteristics of the product. My wife especially enjoyed his engaging personality and friendly demeanor. He was very easy to talk to and it was a big help in finally finding the Hyundai Santa Fe that we eventually selected. And he was very patient with us since this was our first introduction to the Hyundai product line and he took the time to show us all of the features that were important to us Tony, thanks again for all of your help.
M5h6
Jul 5, 2014
Your professionalism, knowledge and patience was outstanding. Your intuition was amazing. The new building rocks! The process of purchasing my Santa Fe couldn't have been more smooth. Thank you for being so helpful.
Henry R
Jul 4, 2014
If you need a car, new or used see Gary Scottat Crown Hyundai.He knows the product inside and out. If want to save time and money buy from Crown and Gary.
dgold1958
Jul 3, 2014
It is a good thing for Crown Hyundai that they have Tomm working for them--if he leaves, I leave. Tomm is always friendly and knowledgeable. I always feel like i am talking to a member of my family when I am talking to him. Today, without having an appointment and needing to bring my car in for servicing, Tomm got it done--and they were overbooked. I thought I had little hope of getting my car back before the weekend; however, my car was done before I was ready to pick it up! Tomm, you are the man and certainly one of the big reasons that my family and I are loyal Crown Hyundai customers. Whenever I overhear someone talking about purchasing a new car, I never hesitate to recommend this dealership.
manis09
Jun 30, 2014
I have been to numerous dealerships over the past few months and was so disappointed, I wasn't expecting what happened when I walked into Crown Hyundai. I immediately felt comfortable, no pressure, I was greeted at the entrance. The dealer, Justin, was so attentive and professional which is what I truly liked. I was so impressed with their service, yes I walked away with a 2014 Hyundai and you know the dealer (Justin) let me know every step he was taking when assisting me with buying a car. Excellent experience, I will definitely be back and already let a few of my friends know about Crown Hyundai. After my experience I have been giving everyone I know the website and name and number of Justin. I don't want to forget Danny Lai thank you for explaining the process in detail of buying and maintaining my new car. Again, thank you for your professionalism and cudos to everyone at Crown Hyundai for changing my mind about dealerships.
nona
Jun 29, 2014
I knew what I wanted and you helped me obtain it. You were patient and knowledgeable. I am so happy with my new Sonata..Thank you so very much. You deserve a 10.
dmjm1985
Jun 25, 2014
My wife and I were reluctantly in need of a new car. Our old car had giving us great service but at 160,000 miles was ready to be retired. We made an appointment with Alvin Williams and were impressed from the start. Alvin made us comfortable by asking great questions and re capping our needs. We were interested in an Elantra as there was one sitting in our driveway owned by our Son that had been a flawless car. After my wife test drove a new Elantra she was not as impressed as I'd hoped. To her it was "Just a car". Alvin suggested we look at used inventory in our price range and guided us to a Sonata. My wife drove that car and liked it...but after a brief discussion we selected a Sonata of the same year with a few more features and different power. She was impressed upon the test drive. In fact she as happy! The car was within our price range and after a time well spent with the finance team the detailers readied the car and off we went! We came back the next day for "Diamond " coating inside and out and the stuff is well worth it, after rain and dirt roads in a week of driving the car is spotless! Alvin Williams was with us every step of the way, no question was unanswered or inconsequential. A huge shout out to Alvin Williams and the entire Crown team. This was the third car my family had purchased from Crown dealerships and in my opinion the best experience we have had! Thanks Alvin!
Athonia
Jun 24, 2014
I recently bought my VERY FIRST car here and I couldn't be happier! Justin Hoffman worked with me and asked me everything I was looking for in a car and worked to find me the perfect car! I'm beyond happy with my 2013 Hyundai Elantra! Thank you so much!
B. Miller
Jun 24, 2014
This is the second new car I have gotten from Crown Hyundai. Alvin Williams made the whole process a blast.
MHJ2007
Jun 21, 2014
It has been a long time since we purchased a vehicle, and our experience was very pleasant. I e-mailed Stephen to inquire about a few vehicles I had seen online and received a prompt response. We came in to look at the vehicles, and Stephen was working with someone so he left us in Carlos' very capable hands, He found a good used car at a price that would fit our budget. I would definitely recommend Crown Hyundai to anyone looking for a new or used car!
lmprop
Jun 19, 2014
I have friends who have purchased vehicles from this dealership, so when I was looking for a car I started with Crown Hyundai. It was the best decision I made. I found my car on the Crown Hyundai website. this made the process so easy. My salesman Robert Hogan was wonderful, the car was ready for me to look and test drive when I arrived at the dealership. Robert was friendly and extremely easy to work with, he was very knowledgeable about the vehicle and the services. My husband and I have purchased many cars over the years, but this was the best experience I have ever had. The next time we are in the market for a can New or Used vehicle we will go directly to Crown Hyundai.
Dave M
Jun 19, 2014
We made an appointment with Alvin Williams to talk over the idea of buying a car to replace our 14 year old vehicle. Alvin asked great questions and after a few test drives we were able to find the right car at a fair price. From the first appointment to finance to delivery the Crown team did a great job! This was the third car our family has purchased from Crown and I am certain won't be the last.
Jolene M.
Jun 19, 2014
Alvin Williams was a great help in our search. We really did not want to buy a car, but our old car was no longer reliable. Alvin did a great job of listening to our needs and matching us to a car we love. He stayed with us through the entire process. This is our third car purchase here and we will be back.
arobert4
Jun 16, 2014
About 2 weeks ago from Saturday 6/14/14 I came into Crown Hyundai to purchase a vehicle. I met a gentleman named Robert Hogan that was the most professional car salesman that I have ever met. We went on a test drive and he completed a very thorough demo of the 2014 Hyundai Veloster. I found out things about this vehicle I had no idea about and I did my own homework on this vehicle. Immediately I felt a sense that he was looking out for me and assisting me in my car buying experience. I left the dealership and shopped around, but did not feel as welcomed as I felt with Robert Hogan so I came back and purchased the 2014 Hyundai Veloster. Sometimes people go to dealerships and salesman hear from the customer, "I will be back". When I said that to Robert I truly meant it. Crown Hyundai and Robert Hogan made my car buying experience one the most memorable experiences of my life. I will definitely refer friends, family and co-workers to go to this dealership. Thanks again Crown Hyundai and Robert Hogan.
Psertzel
Jun 14, 2014
M.R Khan is a great, no pressure sales rep. Doesn't give you the run around, delivers and gets you on your way. Recommend you ask for him.
Impressedcustomer
Jun 13, 2014
Greatest salesman I've ever worked with. He was so outgoing, straight to the point, funny, informative, etc. he definitely made my experience so great! I'm so glad I got him out of all the other salesman. I was left a very happy customer with my Hyundai
Aetnaismyplaceofwork
Jun 11, 2014
I called to create an appointment to have my Hyundai looked at. My brake lights would not turn off killing my battery.I called and spoke to Chris whom I believe is the GM for this dealer.Chris was very kind in allowing me to speak and explain the issues with the car. Chris kindly explained that no appointments were available that I could certainly bring my car by after work and he would do his best to provide a solution.I did arrive around 3:45pm and as promised Chris started the paperwork and introduced me to Tomm Bukart. Tomm was kind in sharing the found problem with my car and kindly elaborated on what the steps would be in resolving the found problem.Tomm also had my car cleaned on my behalf and in my humble opinion one does not see that sort of quality service very often. It meant so much that the entire staff, to include the mechanic who found the problem, made my wait feel short and sweet.Thank you to Chris, Tomm and the skilled mechanic who took the time to complete thoroughly allowing me to stay safe on my daily drive to work. Making the drive from Saint Pete, FL to Tampa, FL with less stress is priceless! Thank you so much!!Sarah Duncan
beckyhamilton
Jun 11, 2014
Once again Brian Casey and the staff at Crown Hyundai have exceeded my already high expectations. This time I decided to have my vehicle detailed in addition to regular service. My car came back beautiful and Crown Hyundai made it as convenient as possible for me to take advantage of that service. The price was also great.Crown Hyundai has new facilities that make it pleasant and enjoyable to wait for your car to be serviced. TV's and refreshments are always there. The service team meets you in a quick and friendly manner and I love that I always receive coupons by email before I schedule my appointment.Finally, Hyundai really has a great approach to customer service. Not only are they great when they sell you the car, they really keep you confident in that decision by the great service provided every time you bring it in. That is why I constantly brag about my vehicle and how much I love it and the service at Crown Hyundai. I have never had such a great car buying and maintenance experience than with Crown Hyundai. I will never go anywhere else! Thanks!
ISABEL BEBLO
Jun 9, 2014
THIS IS THE THIRD CAR I BOUGHT FROM JUSTIN HOFFMAN
kseaman2
Jun 7, 2014
We had been shopping for a car for my son for a few months and encountered one disappointment after another. I found a car online at Crown Hyundai and sent an email showing my interest. I had an answer within 5 minutes from Robert Hogan and went to see the car within the hour. No false advertising, no playing with the price ... just an honest salesman and a very good deal! The car is now in our driveway and we couldn't be happier with our experience. Thank you!
M P Kemp
Jun 2, 2014
I experienced none of the usual sales-room tactics that occur at most dealerships! Nothing but the most comfortable, easy-going help I could have imagined. Stephen Bednar, my salesman, was helpful, knowledgable very friendly throughout the whole process, and I actually ended up with more car & at a better price than I expected. I will definitely reserve my car related business for Crown from now on & will be recommending Stephen Bednar to anyone I know is looking for a car.
Janie
May 29, 2014
My salesperson, tony cheung was very accommodating ........ And patient!!! Was not able to find what I needed today however when I purchase again, will go to crown as I have done many times in past!!
Brane
May 28, 2014
Well happy with over all with staff and Michael my sales man. Very informative and well mannered! Very helpful with everything and went above and beyond.
Paige
May 28, 2014
Well happy with over all with staff and Michael my sales man. Very informative and well mannered! Very helpful with everything and went above and beyond.
aluona
May 28, 2014
I'm shopping for new car, particular small SUV with good MPG. I went to Crow Hyundai at St Pete. First person I met was Alvin Williams. He was friendly and very helpful. I drove Tycson 2014 and I liked car. If I decide to buy Tycson I definitely will be back to Crown Hyundai.Olga K
Riddock14
May 25, 2014
What great customer service experience my wife and I experienced! Buying a car, simplified! 5 stars in all categories,especially for how nice, friendly and prompt Robert Hogan was!
Red solo cup
May 24, 2014
Michael Pena had great customer service skills. Great Job in handling the car we wanted.
donlow1
May 23, 2014
when entering service drive I was greeted very friendly. I told Tomm my check engine light was on, he corrected the problem while my car was on the drive. I also had a express oil and filter service. Tomm has always taken excellent care of me. Don crowley
Dave & Bev
May 22, 2014
Imad Yazback just sold my wife and I are 3rd Hyundai! We love the 2013 Santa Fe Sport! Imad once again went above and beyond the call of duty assisting us every step of the way as we traded our Santa Fe for a newer and much more incredible Sport! We would highly recommend Imad to anyone, and also the Crown Dealership as a whole. Tony in sales, Jessica in finance and Chris in service! All worked together to make out latest buying experience excellent! Plus, we would encourage anyone to consider a Hyundai, as they have proven themselves to be reliable and fun SUV's! Thanks!!!
tstpete
May 22, 2014
Go see Michael Pena if you are looking for a used car or van in St. Pete. Thanks Mike for getting us a new van.
ArianaCooper
May 22, 2014
Came into the dealership just browsing. Kahn was helpful, informative and not at all pushy - 3 things I'm really looking for in a salesperson. He really provide a positive experience !
Gcamp77
May 21, 2014
I saw the Hyundai Genesis R-Spec 5.0 and loved the car and my salesman Michael Pena helped me get into it at a GREAT price. Big Thanks to Michael Pena for helping us out until late on a Tuesday night, he really went the extra mile. It was a big plus because I drove all the way from Sarasota.
Gene Altman MD
May 20, 2014
We just moved here and visited a number of dealerships. Justin Hoffman was the best salesperson by far. He listened carefully to our needs and what we were willing to spend. He suggested several cars for us to look at and drive. He is highly knowledgable, patient and personable. We bought 2 cars, and after each sale he sat in the cars with us and explained all the various (and they are pretty complex these days) features. We got follow-up calls from the dealership. We couldn't be happier with our experience.
BP
May 18, 2014
if you want an honest car salesman that will take the time to talk with you about buying a car and helping you get into a car you want, go to Wayne Rudge at Crown Hyundai! Amazing attitude, very professional and no hassle. will definitely recommend him to friends.
Kyle Mayol
May 18, 2014
Steve Bednar was a great salesperson to work with. He was friendly and a pleasure to work with. Would highly recommend buying a car from him.
Kevin Barrow
May 17, 2014
Michael treated us extremely well! All car dealers and salespeople can learn from him; he earned our business by respecting our request to not be called after the test drive, as we needed time to make our decision. Of all the car dealers we visited, he was the only one to do so, and that was the biggest factor in our decision. Thanks, Michael!
SandyB
May 17, 2014
This was the best car buying experience I've had. Wayne Rudge was a great salesman, one of the best!! Definitely recommend him and Crown Hyundai!
waltl
May 17, 2014
thanks Mike for the great time we had getting our new Sonata
KyleMayol
May 17, 2014
Just leased the Azera and Steve was awesome to deal with and made the process very easy. Jessica was great and make the paperwork so easy to finish up the deal. Would highly recommend working with them!!
KatieDomangue
May 16, 2014
The two guys i felt with were amazing. They made sure that all my concerns were put at ease before I left. I couldn't get over how friendly everyone was! Keep up the great work.
luciabeegee
May 15, 2014
This was the first time I took my 2007 Hyundai Elantra in for service. I was provided a ride to and from the dealership while my car was in for service. Not only did they fix the problem I was having, they also did 2 recalls on my vehicle. None of us like to be without a car while it is being serviced, but my experience was a good one.
jperry88
May 13, 2014
Today I came in for my first service appointment for an oil change. I was fortunate to deal with Tomm.He is friendly and professional, a delight to deal with.He made an otherwise mundane task a pleasure.When you need service, ask for Tomm. You won't be disappointed.
rnbsn
May 12, 2014
An amazing service experience today wi0th Tom Burkart after a horrible experience at Fitzgerald Hyundai. I am a loyal customer for life at Crown Hyundai!!!
celebratory
May 10, 2014
Crown was our first stop of the three dealers we were going to visit May7, 2014. We were trading a 2011 Elantra that we loved. .We did our homework and were ready to trade. Obviously, we never got further than Crown. The sales agent, Steve Bedner, made the entire experience enjoyable painless. We give him 5 stars for his graciousness and demeanor. It was amazing. We drove off very pleased after he educatied us about the new car from bumper to bumper.Because of this experience we look forward to a continued relationship with Crown and especially Steve.. Lawrence Konrad / Bob Pope
matt0907
May 9, 2014
Mike Pena gave the best service I have received in a long time. He made buying a car, not so nerve racking. Made you feel at ease instaed of pressured. Highly recommend!!!!! Thanks Mike Therese Ames
suz613
May 8, 2014
DO NOT BUY YOUR CAR HERE. You will not get all your keys and the people are rude. Please please remember to have your sales person do a check list and make sure you get all your keys. I didn't discover until 2 years later that I was supposed to have an additional set of keys. Well calling back 2 years later (after another dealership had to tell me), I called crown 3 separate occasions, left 2 messages for sales managers (no call back) and was told they can't do anything about it for something that happened 2 years ago. They're sales people are incompetent and the manager didn't even try to apologize or even offer to try and give me a discount. He basically was rude and just transfered me to their parts department (after he said he would talk to them after I asked if I could at least get a discount). Thanks Crown for NOT giving me everything that was supposed to come with my car and basically telling me that I'm out of luck and ripping me off by about $150 just so I can have a spare set. I will NEVER buy another car from you again and will tell everyone I know that your sales team is incompetent and ill trained.
BimBeam
May 8, 2014
Went in to look at a used vehicle. Salesman Tony Cheung immediately offered me a friendly handshake and provided me with helpful information. Not sure if I'll be buying the vehicle I was looking at but I think Tony was a good representative of the dealership. Thanks, Tony!
Dave & Bev
May 8, 2014
Tony Cheung and Imad Yazback were our salesmen, and they were terrific! Imad sold my wife and I our second Hyundai vehicle 2 years ago. We were thrilled with that Santa Fe! Imad was helping us check out trading that Vehicle for another Santa Fe. Imad went out of his way to assist us! He told me about a newer Santa Fe on the lot, so I went over after work to take a look at it. Imad was off that evening but Tony assisted us and we ended up driving home in a 2013 Santa Fe Sport that is incredible!!! Tony, Imad and Jessica in the finance department went above and beyond the call of duty to make our experience with Crown another great experience! I would highly recommend these folks to you!
T. Connors
May 8, 2014
My husband and I walked into the Hyundai dealership and met Tony Cheung. He was so very helpful in showing us the car we were interested in as well as others. He was knowledgable and went out of his way to check on anything that we asked about. There was no pressure and the car hunting experience was actually pleasant.
Theresa B
May 7, 2014
Amy Simpson, my sales woman was great. I was able to test drive any vehicle with no pressure. Ray the sales manager and Fernando in financing were all great as well. Thanks again...
Happy teacher
May 1, 2014
I had a great experience with Tony Cheung. He found the perfect car for me and worked hours with me and my Father.i love the car! There was no pressure. Perfect positive experience.
ashley705
May 1, 2014
Gary Scott was a pleasure to deal with. Selecting and buying a car can be a long and stressful process.He quickly determined the perfect model to suit my needs and minutes later we were out on a test drive.The car was perfect and Gary was extremely efficient working through the details of purchasing my trade inand getting me a good price on the car. If you're looking for a sales person who is friendly, helpful and effective I highly recommend Gary Scott!
sirhcloop123
May 1, 2014
The great customer service received at the Service Department at Crown Hyundai should be the standard for all dealerships. Since purchasing my Hyundai Elantra in 2009 Cliff Stoufer has worked with me to make sure my service has been an excellent experience. Recently my rear passenger window was not working and was stuck in the down position. Cliff made arrangements for me to bring my car in when the service department was totally booked. He also made a called to me early on to let me know this problem was covered by my warranty so I didn't worry all day about the expense. I would recommend to everyone that if you are looking to purchase a car you should look at the Crown Dealerships. You can rest assure that not only will your purchasing experience be done professionally but you have a great staff in the service department to take care of you as long as you own your car. Thank you Cliff and the Service Department staff for all the help you provided me through the last four and half years.
matcarky1
Apr 30, 2014
Tomm got our service taken care of really fast, in and out in no time! Thanks for the good service. We will definitely be a return customer.
misterst8
Apr 30, 2014
First I want to say that everyone at Crown Hyundai were all friendly,pleasant and helpful when I entered the building......and I was lucky to meet my sales person, David Burgess who was both friendly and very pleasant to talk with. He was extremely knowledgeable about the Hyundai Sonata I eventually got after a wonderful test drive and conversation about all the whistles and bells my auto had. And what I loved the most was the price on my new car and all the discounts and helps. I financed through Hyundai and received a great deal. Also Fernando in the finance department was a wonder at helping me get through that process. Thank all of you who helped me and especially you, David Burgess......Doug
STEV KIRSCHBAUM
Apr 30, 2014
THIS IS THE SECOND CAR WE HAVE BOUGHT FROM JUSTIN HOFFMAN HE IS OUR GO TO CAR GUY
George
Apr 29, 2014
Cliff Stoufer has been my go-to person for service on my Hundai Sonata for four years, and his attention to detail and courtesy are outstanding. I rely on him to be on top of my car's needs and to keep me on the road. Most recent service was this morning, 4/29/2014
micekeep
Apr 29, 2014
Car serviced for oil change and tire rotation. Cliff let me know what service needs to be done next, the approximate cost and length of time to complete service. He also helped me make appointment for that while I was there.
rtremmel
Apr 29, 2014
I had my car towed to Crown Hyundai because of a flat (punctured) tire. Tomm Burkart took great care of me as usual. I received fast, friendly service. He gave me a complete explanation and offered me some good tire tips. I worked late, so I paid my bill over the phone and picked my clean, repaired car after service hours from the Sales department. So easy!
KimberlyBlodgett
Apr 29, 2014
Tomm is extremely helpful and the friendliest dealership employee I have ever met. He is quick to respond to calls and emails. I only service my Hyundai at the dealership because of Tomm's service. I also never write reviews - so this is rare!!!
joe geary
Apr 28, 2014
very pleased with everyone who took care of us thanks guys
Keith Lennick
Apr 26, 2014
Amy Simpson was a great help with auto purchase Although we didn't buy a Hyundai we did buy a Kia Soul from Crown Kia and Amy helped us find the car to suit our needs. Excellent service.
Bruce B.
Apr 25, 2014
Justin Hoffman was very professional & efficient. Very satisfied.
kris hollenback
Apr 25, 2014
justin hoffman sold me my second sonata he rocks!!!!!!!!!!!!!!!!!!!!!!!!!!!!
klennick
Apr 24, 2014
I took my fiance to look at new cars and Amy helped us out. Even though we did not buy a Hyundai and ended up getting a Kia from Crown Amy took care of us through out the process. My fiance loves her Kia Soul. Thanks to Amy and the great team at Crown Kia.
tina-marie
Apr 20, 2014
Thank you, Tom Burkart, for the friendly and knowledgeable customer service!
Jerry
Apr 19, 2014
Tony Cheung was my salesperson and he did a great job guiding me through this whole process of buying a new car.
WriteforGod
Apr 17, 2014
Thanks to Tomm, my warranty repair was quick and complete. I was done before I even sat down with a bottle of water to wait. The service here on sales and repairs is superb.
twhieldon
Apr 16, 2014
Sanja Danicic was with us in our first Santa Fe Sport test drive and thoroughly explained all the features the car offered, and giving us an idea of pricing at the end of our visit. At no point did we feel pressured. Soon after that my wife and I visited another dealership to compare similar vehicles, and I also did some internet pricing. The internet showed Crown Hyundai with our car at the lowest price and Sanja called me that same day to invite us back to look at a vehicle meeting our needs. Not only was our meeting with her most enjoyable, but the price on our vehicle beat the internet pricing! Sales Manager, John Hartmann, became involved in our final pricing (we had some options we wanted included) and we found our buying experience exactly as the ad says. Sanja and John made it happen for us with the car delivered with all options included at the a price I'm certain would be hard to beat.I have to mention the Service Department and Jarred Ziemak here also as we had an option installed today (the part coming in promptly after Sonja had it ordered). Our car was completed before the expected time and that is always a "plus!"When you meet Sanja and John we are certain you will want to make Crown Hyundai your only place to shop and certainly "The Better Way to Buy!"
1sho23
Apr 15, 2014
Our experience purchasing a Hyundai at Crown Hyundai was indeed a pleasure. It was our first experience shopping for a car thru the internet as well as leasing a car. We were fortunate enough to have Robert Hogan as our sales consultant. We had not purchased from an auto dealer in recent years we were highly skeptical of the dealers and personnel. We shopped several dealers before Crown Hyundai and were pleased not to find a boiler room atmosphere. Robert Hogue was as fine a representative that Crown or Hyundai could have working for them. Mr. Hogans careful explanation of the car and features and handling of the entire sale and delivery was above all expectations.
Vince St Pete
Apr 14, 2014
This is the 2nd used car I purchased from Justin Hoffman in the past 3 months. Justin has been infomative, helpful and led us through each step of the way in purchasing the vehicle of OUR choice. I would highly recommend to my friends to purchase their next vehicle, new or used, from Crown Hyundai.
kathygary
Apr 13, 2014
Our initial contact was with Mike Pena. The contact was by email and telephone. We visited the dealership to evaluate the colors of Velosters available. Our visit was a last minute thing and had not been scheduled. Mike was involved with a prior appointment, but met with us and turned us over to Robert Hogan. Mike stayed involved, but Robert Hogan did most of the work. We leased a 2013 leftover Veloster at terms we are happy with. Overall it was a good experience.
Bresicilia
Apr 12, 2014
Tony Cheung sold me a beautiful car, he made our experiance a memorable one. He is a Super Star!!
LADY DI
Apr 12, 2014
JUSTIN HOFFMAN GREETED AT THE DOOR AND FROM THEN ON EVERYTHING WAS EFFICIENT. I HAD CALLED HIM AND HE KNEW WHAT WE WERE LOOKINGN FOR.
KellyM9
Apr 11, 2014
I needed a new reliable car now that I was going to work and attend college full time. (I had a 1999 Chevrolet Metro) and driving with it on I275 wasn't necessarily in my comfort zone. We went into Crown Hyundai om 34th street in Saint Petersburg Florida wanting to look around but not actually intending to buy/lease right away. Imad approached us and did an excellent job! He was extremely friendly, very patient with my family (They are not fluent in English) and was very concerned in getting us a great deal! I got my lease on a 2013 Hyndai Elantra and I am extremely happy. I've had the car since December 26th 2013 and it has been a great experience. I would definitely recomment to anyone to approach Imad to get the service you need. Once again, excellent service, he was very friendly and cortueous. 10/10 !!!
Eric G.
Apr 10, 2014
Tom Burkart is the Best service guy in Tampa Bay! He is on time on the money and knows his stuff.
luvmaboyz
Apr 9, 2014
Went to the dealership to look at 2014 Santa Fe and ended up buying it. And I couldn't be happpier! Steve Bednar was our salesperson and he was great. He was very friendly. He was not pushy or aggressive, I couldn't make up my mind on the color but he didn't rush me or anything he gave me time to think. I would definitely recommend Steve to my friends and family. I would highly recommend this dealership Do not go anywhere else!
tblightning2219
Apr 9, 2014
The best service ever. Came for recall with no appt. They got mw in and out and even washed my car. I tell everyone to go and see Cliff for any service needed. Thanks for all the hard work
kengldst
Apr 8, 2014
Cliff was able to process my paperwork even though I was 45 minutes early. He explained that due to the heavy rains there were 3 cars ahead of me. My car was read in approximately 1 hr and I saw they used seat protectors. Everything was taken care of and he was even able to find a money off coupon as well as a dealership license plate proctor for me .
Tony22
Apr 7, 2014
I have owned 3 Hyundai vehicles (2 Santa Fe's and currently a Veracruz). I continue to buy Hyundai because I have found the vehicles that I have owned very reliable and fun to drive. One of the main reasons I continue to buy from Crown is because of their great and friendly service department. I have had the pleasure to deal with my service adviser - Cliff Stoufer for many years. His professionalism and honesty is very much appreciated. When unavailable, other members of the Service Team have been just as friendly and professional. Cliff is always available to answer questions when I have a vehicle in for service, and consistently updates me on the status of my vehicle when it is being serviced.
drhflorida
Apr 3, 2014
Steve Bednar made my purchasing of my new Sonata an enjoyable experience....I will be reccomending to friends and family to visit him if purchasing a new vehicle.
HOPE
Apr 3, 2014
JUSTIN HOFFMAN WAS A PLEASURE TO WORK WITH...................................
sita
Apr 2, 2014
This was an experience! I was not out to buy but meeting Rey in the lot by accident, then having a test drive with Jessica that did it!What a great time we had, they were so friendly so quick and easy to talk to. Rey if I every need a sales person "I will come and steal YOU"you really made everything happen for me I love the car and so happy with it. Jessica thanks for everything it was a great pleasure.I will share this with all my friends and try to bring them in to drive these beautiful vehicles I know my money was well spent Thanks much you guys keep up the great work Sita Davenport.
junglebear
Apr 2, 2014
Tom was great in every way.I would strongly recommend your dealership to anyone....I would like to see sitting arrangement outside where i can enjoy the sun.
c_newman
Mar 31, 2014
Even though I was not initially working with Amy she was very friendly and listened to what I was looking for in a used car purchase. Because of this I knew she would be a great person to work with. She smiled bright, and was easy to talk with about my specific needs in a car. I would work with Amy again in the future.
kylegmartin
Mar 31, 2014
Mr.Tomm Burket was most helpful with my most recent visit to your dealership. Mr. Burkart exuded extreme knowledge of my vehicle and quickly/accurately recognized the symptoms my vehicle was experiencing. Mr. Burkart made quick work of the repair and had me on my in a hurry. I appreciate Mr. Burkart's professionalism and expertise; hence the name Professor Burkart. Please ensure Mr. Burkart see's this review; as I want him to know how much I appreciate his efforts. Thank you.
VladSukhachev
Mar 30, 2014
I was looking for a car and Mike did a great job helping me. Originally I wanted Hynday Elantra then decided to buy Sonata. I did not SSN and Florida driver license so there were a lot of questions that must be solved. Mike was assisting me on every stage. He explained me a lot of details related to car insurance. Great job, Mike!
MaryAnnDiNapoli
Mar 29, 2014
About three weeks ago I accompanied a friend who purchased a Hyundai Accent at Crown. Her sales consultant was Justin Hoffman. I was so impressed by the treatment she received and since I had been contemplating the purchase of a new vehicle I decided to make Crown my first stop. I asked for Justin and received the same royal treatment. Since I owned a 2005 Elantra for the past 9 years and was completely satisfied with its performance, I inquired about the 2014. Justin was happy to show me one and take me on a test drive. We were able to come up with a car that fit my budget. Justin worked very hard to make that happen for me. He was accommodating, respectful and most helpful. I also had a very positive experience with the finance officer,Jessica Scarboro. I am now enjoying driving around the streets of St,Pete in my beautiful silver 2014 Hyundai Elantra. I would definitely recommend this dealership, Justin and the rest of the associates to anyone!
Russ Dumont
Mar 29, 2014
i have in the past purchased 7 HYUNDAIS, 4 genesis and 3 aazeras. from crown. Steve Bednar was the salesman on the last 3 genesis and my latest azera. my dealings with him are above reproach. he is the perfect gentelman to deal with. on my last purchase of the azera, Steve was off that morning and i dealt with a salesman that he works with.That was a typical dealing until he brought in a manager i believe name was John. In all my dealings this is the first time that i have felt that i was listening to a typical used car salesman. He made all the typical used car salesman BS, or at least that what it seemed to me. I will never buy another car from Crown if he is involved in any way with the sale.
tomdoris
Mar 29, 2014
Tom was very knowledgeable about what our car needed and was prompt in response. He treated uswith great respect. All in all we thought he did a good job and we will brin our Hyundai to Crown forservice.
roberto698
Mar 28, 2014
Set up an online appointment, which was easy. Came in before appointed time and saw Tomm to describe what I needed looked at, then settled back to have a coffee and read until the car was ready. Tomm came back a couple of times to update me, and as I needed a new tire,which had to be ordered we agreed to have me come back this morning , rather than wait for the tire to come from the supplier.Came back this morning, was seen and out before you knew it.Always great service from Tomm and Crown,which is why, in spite of having a 2012 Genesis from my Canadian dealer, ALL of my service is done at Crown.Thanks
jandaw05
Mar 25, 2014
Robert was a very knowledgeable and courteous salesman. Due to the fact that he was very attentive to what our desires were, we ended up buying a vehicle that he directed us to look at; a vehicle we otherwise would not have known about or considered.
larryt1940
Mar 23, 2014
Robert is a very knowledgeable and friendly Sales Consultant. He quickly determined what I was looking for and double checked to make sure that what he understood was what I had told him. With that in mind, we initially could not arrive at a mutually agreeable price. By working with his sales manager, he was able to provide a more favorable financing rate, locate the vehicle that I wanted at another dealer, have that car brought in that evening for prep, and delivery the following day. The pricing and financing were agreed and I picked up the car the following day. It was a pleasure working with Robert and his associates. If Robert Hogan didn't have an answer to my questions, he went to other resources to provide the answer. There was no talking off the top of his head, just correct answers. Crown has a valuable asset in Robert Hogan.
Gracebryant
Mar 19, 2014
I was looking for a car and Jessica took time out to assist me while so was waiting on her appointment she was very professional,polite, and patient she give me all the information I needed. I would definite referrer her to someone else. THANKS JESSICA
MILDRED BOWEN
Mar 13, 2014
JUSTIN TREATED US VERY WELL WE ARE VERY VERY HAPPY
genestern
Mar 11, 2014
Tom responded to a phone call and email almost immediately. I had an issue that needed to be corrected that day and Tom not only got me into service within two hours but also had a couple of other service issues completed that needed to be done and all before three hours had elapsed. He certainly epitomizes the expression of going above and beyond the norms and creates the type of professionalism that brings great credit to Crown Hyundai and one of the reasons I have all of my service done there.
Steve987
Mar 10, 2014
Robert Hogan and Rey Akuffo were professional, honest, and simply treated me fairly throughout the car buying process. I would highly recommend them and Crown.
shawnee1952
Mar 9, 2014
The sales department personnel were very friendly and attentive.My only complaint was having to wait a very long time(almost 2 hours) to close the deal. We were rushing to get all the paperwork complete. This is why I'm still confused about the warranties that I received/purchase.This why I gave the overall rating a "good".
seanmil
Mar 6, 2014
Charles Johnson was wonderful to deal with. He was very knowledgeable about the product. I would consider making future purchases with him. Overall, my experience was POSITIVE!!!
diceman51
Mar 6, 2014
Hello, came in today for a oil change, Tomm let me know about a recall that just came out. As always Tomm is the ultimate professional, getting me in & out ASAP. Crown Hyundai is so fortunate to have Tomm on their team. Once again thanks for the great fast service. Arnold Winters
smil
Mar 5, 2014
Mr.Johnson was very kind and was also a wonderful sales person. A great help that we would highly recommend! We had a great time!
Kim Lee
Mar 5, 2014
Very professional and informative. No pressure..makes me want to come back and buy from the salesperson, Kahn.
Tanya Y.
Mar 5, 2014
Justin was friendly, down to earth, laid back, and a pleasure to deal with. Not at all what I was expecting when I walked into a dealership.
Verbina B
Mar 4, 2014
Mohammad Khan was the best sales person I have ever worked with. I plan to come back when my lease is up to work only with him Thank you for all your hard work!
Tiffanynewhondacivic
Mar 3, 2014
Justin made my whole experience very simple and enjoyable. He got me the exact car I was looking for! I am very pleased with my visit to Crown Hyundai on 34th street.
caneman
Mar 3, 2014
This issue has been resolved as of now. Very good pricing but a little disappointed with the customer service. Hopefully things will work out in the future.
KimmieBee
Mar 1, 2014
Charles was very helpful with my trade in at Crown Hyundai. He was extremely friendly and gave me the feeling he genuinely cared about my buying experience. I recommend you go see "tall Charles" at Crown any day of the week!!!
Michael Durning
Mar 1, 2014
I recently brought in my Santa Fe to Crown Hyundai for an Oil change,and to have my A/C checked. I had the pleasure of meeting,and dealing with Tomm Burkart as my service writer. Tomm took care of all the details of getting my Santa Fe Fit for another Road trip to Buffalo, NY. While at Crown they discovered another problem(leaking head Gasket) that would of surely caused a problem in my up coming journey. I am traveling with not only myself,but My wife and 2 cats. I was also informed that my Head Gasket was covered under Hyundai's generous 10 year power train warranty,and my A/C problem was found, and fixed by Crowns Mechanics under my Bumper to Bumper plan.I found that Tomm was truly a gentleman,and professional and would not hesitate in seeking their service again or recommending them to anyone.
Jo-Ann McQuade
Feb 26, 2014
I recently purchased a 2010 Hyundai Tucson from Brian Clausen. I was originally only going to look, but Brian asked if there was anything he could do for me. I inquired about this specific vehicle and he took the time to answer all my questions. He was very courteous and professional. I would recommend Brian very highly. Also, we had gone to our bank and got a quote for financing. We went to see Fernando Gonzalez in financing. Fernando went above and beyond for us and he was able to get us a lot better quote for financing from the same bank we had already gotten a quote from. Fernando is top-notch. So far we are very pleased with our experience in purchasing our vehicle. Thumbs up to Brian and Fernando!
RONZEPP
Feb 26, 2014
Thanks Tomm Burkart, your friendly help has helped restore my faith in Crown Service. Your sincerity was a nice and welcome change from past visits.
niosch
Feb 25, 2014
Cliff Stouffer met me at our appointed time. He listened to all my concerns and questions, and gave me the information I needed. He was a good listener, and knowledgable about my specific car. He was very polite, patient and helpful.
Handle
Feb 25, 2014
Cliff Stoufer provided excellent customer service and made our experience at Crown very sufficient in a timely manner. I am sad to be moving out of state because I no longer can go to them for my car services, but will be back to purchase a vehicle in a few years for sure. No complaints. Very smooth transaction. Thank you Crown Hyundai for all the wonderful experiences.
cmyers08
Feb 25, 2014
Tomm Burkhart is a great employee. He was fast, efficient and very friendly. My last experience was not that great. I didn't want to bring my car back, but it had to be taken there. Tomm helped change my mind about Crown Hyundai. I will be back to see him when my car needs anything that needs to be done at the dealer.
beckyhamilton
Feb 24, 2014
I have been taking my Hyundai into Crown for almost 2 years and have always been very satisfied. Brian Casey is always assigned to help me and it is very nice to have a working relationship with someone who knows me and my car. I like knowing Brian will only recommend what needs to be done. I never get any surprises with him or Hyundai (except good ones occasionally). It's just a real nice place to kick back while your car gets serviced. I have my own private nook with couch, tv, refreshments and can work or read and nobody bothers me. I love it! Thanks Brian for always being cool and real.Rebecca
Lynnleahy1
Feb 24, 2014
My experience with the dealership was very pleseant. Robert Hogan was very helpful in getting me a vehicle that was suitable for me as an individual. I appreciated that I wasn't shuffled around and pressured into buying something I did not want. I liked the down to earth communication, and professionalism. Lynn Leahy
maileya
Feb 24, 2014
Justin was very helpful and I would send anyone interested in buying a new car to this dealership and to work with this great salesman.
pattymae378
Feb 24, 2014
Very pleasant experience, no high pressure. The salesman - Justin Hoffman - was helpful, knowledgeable and respectful. The entire process was professionally managed. The salesman was able to produce the right car in the right color.
SillyCamille
Feb 23, 2014
I initially went to a dealership closer to my home and they were too aggressive and played the car dealer games. I then went about 20 miles out of my way to Crown Hyundai and working with Charles was quite a different experience. I didn't feel pressured, and I got a great deal on my car. Much less then the other dealership that I went to. Also, this dealership was very military friendly which is always a plus. I would reccommend this dealership, and Charles to anyone.
Heather
Feb 23, 2014
Great experience! Can't wait to drive my new Elantra! Thanks Mr. Khan
BreeBree18
Feb 21, 2014
Charles was very helpful in all categories when buying my car. He was very friendly and made the car buying experience a ton better then I have had before.
beegabunny1
Feb 18, 2014
Robert, Wayne and Roger made my experience with Hyundai wonderful! All of them went out of their way to get me into the car of my dreams. I am very happy with my new Hyundai and the warrantys that came with it.
Debora
Feb 17, 2014
I bought a used car for my son. Imad Yazback was very thorough and completely knowledgeable. I would highly recommend this dealer and particularly Imad. Thank you for a great experience.
Quannice cost on
Feb 17, 2014
I worked with Gary Scott today he was pleasant and helpful. Anything I asked of him he would get an answer for even if he didn't know. He worked with his team to get me and my fiance the best deal for our current situation. I highly recommend him to anyone , very positive, laid back guy. We love our new Hyundai sonata and hopefully he can help you enjoy your new Hyundai as well.
michaelkuruzovich
Feb 16, 2014
Brian Clausen was a pleasure to work with. I came into the Crown hyundai dealership with strict parameters after having visited 5 other car dealers. I was looking for a used, low mileage, reliable, economical, car with a strict budget for my college aged son. Brian was patient, searching the whole Crown regional inventory. We walked the front lot and also the back lot of recent trade-ins. With no luck he located a Kia Optima across the street at the Crown Kia lot. After test driving the car I found it to meet my needs. The price negotiations were very amenable. We agreed to the price of the Optima after he was able to bump up the trade in value for my existing car. Brian took care of the paperwork with the business office. I returned a couple hours later with my son, the trade-in car, and title to find our Optima in detail and shortly ready to go. The full experience with Brian Clausen and Crown Hyundai was a positive experience that I would recommend to others.
Santa (Fe) Claus
Feb 15, 2014
Robert and the rest of the Crown Hyundai team were wonderful - polite, professional, and went out of their way to help us find and finance the right vehicle.
marie chadili
Feb 12, 2014
I had a great time buying my car thanks to Justin Hoffman, my sales consultant. He was very informative, helpful. Justin had very good product knowledge. Justin made the car buying process easy and painless, and got me the best deal for my money.
ansonbobb
Feb 12, 2014
The service that I recieved from Amy Simpson was extreamly professional couterious and knowlegible, I recomend her and that dealership very highly, great job keep it up
GINNY
Feb 11, 2014
THIS IS THE VERY FIRST TIME I MET A SALESMAN WHO DID NOT PRESSURE ME FOR A SALE!! IMAD ANSWERED MY QUESTIONS AND PRESENTED ME A PROPOSAL THAT I COULD NOT REFUSE. MY TIME SPENT WITH HIM WAS VERY PLEASANT. HE WAS PROFESSIONAL, COURTEOUS AND VERY HELPFUL. IF ALL SALESMEN WERE LIKE HIM, PEOPLE WOULD BUY MORE CARS.
marysboy
Feb 10, 2014
Great experience. Top service and response time was excellent. Got my car washed, something that was totally unexpected. This type of service will keep me as a client. Thanks Tom!
AnthonyDaniels
Feb 8, 2014
Charles Johnson was a great help and got us our car with no fuss...and the price was great. You go to Crown Hyundai see thia guy!
GinaWeeks
Feb 8, 2014
Working with Charles Johnson was great. He made everything so easy. We went home with the car that we came to see. Everyone was very friendly!
24812lcs
Feb 6, 2014
Brian has been professional and courteous throughout the service done on my vehicle! I had a serious problem that seemed to baffle everyone and Brian hung in there until it was resolved, I really appreciate it.
bestbarr
Feb 6, 2014
Tomm was friendly, fun and made the repair experience so much better! Thank you Tomm! He left me knowing I could have confidence in Crown. Thank you!
chemteach26
Feb 4, 2014
After the total loss of a vehicle that I loved, the last thing I wanted to do was shop for a new car. Brian was attentive to my needs and did his best to make the process as painless as possible. He really took into consideration my budget and was resourceful in helping me to find the right fit for my personal preferences and safety concerns. He wasn't pushy at all and didn't try to persuade me into financing a vehicle that I wasn't prepared for. I appreciate his "no pressure" positive attitude!
mbanks21
Feb 2, 2014
We had a great experience at Crown Hyundai. Charles was very friendly and knowledgeable and we got a fantastic deal on a new Sonata with everything we wanted!
Kellie224
Feb 1, 2014
Charles Johnson made buying a car a great experience! He is very personable with a great sense of humor. Thank you, Charles, for my new car!
botch28
Jan 31, 2014
Went in to get steering column repaired under warranty and they also fixed a couple other items in my vehicle without me even asking! Car was also washed and vacuumed free of charge. Great service, highly recommend.
bethpod
Jan 30, 2014
Crown is reliable and dependable. I know my car is truly repaired when I drive off the lot. Excellent customer serviceand freindliness. I highly recomend the service center.
bamatoni
Jan 28, 2014
When we bring our two Hyundai's, a Sonata and an Elantra, in for service, Cliff always manages to let us set up appointments so that we can get oil changes and work done on both cars on the same day. We even manage to have lunch in between! When my husband got a new phone, Cliff took extra time to get the phone synced with the Navigation system...something we had not be able to do on our own. This is the kind of service we are so pleased with when we come to him at our local Hyundai dealership. We know others give good service but we feel as though Cliff is more than a service man. He has become a valued friend.Toni and Pete Calabrese
KiaFL
Jan 27, 2014
I did my homework online looking for a backup vehicle and came across the Crown Hyundai of St. Petersburg, FL. I was immediately impressed with their used inventory selection. They showed the CarFax at no additional cost and without me having to come in to see it. I also, was able to compare prices easily and seen raving reviews both on their webpage and on Google reviews. Yet, I still didn't know if they would live up to the hype. But, I'll have you know that they did so and more. Justin Hoffman, my salesman, was such a joy to deal with. He gave me no hassle when I came in wanting to see exactly what I had already researched, and he didn't try to haggle me into something that I didn't want. Mr. Hoffman is an A+ salesman, and that is why I decided to buy on the spot. I will definitely do business with him and Crown Hyundai of St. Petersburg again!
YvetteFL
Jan 27, 2014
Excellent Service, Straight Forward, Polite, Fast: my title says it all about my salesman Justin Hoffman. He and the whole crew of Crown Hyundai greeted me with smiles and they meant them. I came in with a list of what I wanted and he helped me narrow down the best choice for me within minutes. This was the easiest and quickest car buying process that I've ever had, and I've been buying cars for 30yrs+. And Justin Hoffman was the key to my experience.
Gervas
Jan 27, 2014
Thank you Charles for a providing my family and I a great car buying experience. I will gladly recommend you in the future to anyone interested in purchasing a vehicle.
misaja
Jan 27, 2014
our experience at the dealership and with the sales person (charles johnson) was wonderful. All questions and concerns were answered. would highly recommend both the dealership and the salesperson.
Jpausic
Jan 26, 2014
Charles Johnson was very courteous and helped us get the vehicle we were looking for without any hassle. I would definitely recommend going to him for a vehicle.
michael
Jan 26, 2014
our experience at crown hyundai was wonderful. our sales per charles Johnson was extremly helpful in answering questions and made our overall purchase wonderful. I would highly recommend not only the dealership but charles a your sales person.
S. Howard
Jan 26, 2014
Justin Hoffman was a great saleman. I went in after doing my reseach online and was initially impressed they offered a car fax and great value use vehicles. When I went in and showed the saleman what I was looking for he took my information and show me exactly what I had researched online. It was no hassle and no fuss process, and quick to boot. I would definitely recommend and use this dealership and saleman again! S. Howard, Very satified customer
J. Pausic
Jan 25, 2014
We had the best car buying experience at Crown Hyundai with Charles Johnson. We will definitely be back to see him when we buy our next car....Every salesman should be like this!!
Joy Daniels a very happy customer
Jan 25, 2014
This is my second vehicle that I have purchased from Justin, and he has been the same each time where he was very knowledgable with the vehicles and seemed to have the best interest in what I decided on. He was not pushy and he was very friendly throughout each experience. Justin is a person I would always recommend to purchase a vehicle from and I am very grateful for his courteous kind spirit!!
Jpausic31
Jan 25, 2014
Charles is the best salesman. This was the best car buying experience we have ever had. We will definitely be back to see Charles when we buy our next car!
psd196
Jan 25, 2014
Great service when I was there. Not a very long wait for service or to get my car back. My car was even washed too.
george9
Jan 24, 2014
Mr Hogan was very knowledgeable in his Hyundai products, very friendly, and non pressuring. Love the car and my Dad is interested in one which i'll recommend Mr Hogan!
kirbyt
Jan 23, 2014
I have been going to Crown for 9 yrs. They have always done excellent work, in fact they go above and beyond. Cliff has always been friendly and always makes sure that your questions are answered and that you are satisfied with the work. I have told friends to go to Crown and ask for Cliff. The prices at Crown cannot be beat and you leave knowing you got more than you paid for. It is out of the question to let any one else put their fingers on my car.
janemaine
Jan 23, 2014
Recently I went back to Crown Hyundai to buy the car I had leased for three years. Several months before, I had visited the dealership to discuss my options since I was undecided about buying my leased car, leasing a new car or buying another new or used car. I requested to talk with Imad Yazback, with whom I had worked to lease the car. Imad is a pleasure to work with - the very opposite of the stereotypical "car salesman." He spent a lot of time showing me the new cars and discussing all the options. I finally decided to buy my leased car. When it is time to get my next car, I will be back asking for Imad.
bjp2nd
Jan 23, 2014
I bought a used car from a sales person who is no longer with company. My check engine light came on and since I know nothing about cars I was very worried. I talked to the used car manager and he first said that I had to trade the car in. He seemed frustrated and unhelpful. After pushing the issue a little he said he would have the GM call me the next day. I never got a call back from the used car manager or the GM. I called Chris the service manager the day after and he bent over backwards to help. He helped me with a rental car, and even though the repairs took longer than expected he was great. He called every few days to apologize and keep me posted on the repair work. If I ever have a friend of family member that has repair work needed I will definitely have them call Chris. I have his number saved in my phone under "My car guy".
sarahehill
Jan 22, 2014
Mr. Ziemak did an excellent job facilitating my radio replacement!Everything about my whole experience at Crown Hyundai was wonderful, the staff was very courteous, the work was done in a very timely manner and they even vacuumed my car for me! I would highly recommend Crown Hyundai to anyone! Thank you, Mr. Ziemak and Crown Hyundai!
Thekazzzzz
Jan 22, 2014
Jarrett is exceptional to work with and always treats me as #1 customer. He is an asset to Crown Hyundai! The service customer service area is run efficiently and always with a smile! And they have biscotti's at the coffee center! Outstanding!
penguinn777
Jan 21, 2014
Went to Crown Hyundai on a Tuesday morning at 8:00 AM without making an appointment and spoke with Tomm Burkart. He was very friendly and knowledgeable regarding my 2013 Elantra. We also talked about my first love, motorcycles.I had recently noticed a noise on the front left side and left my car and decided to take it to the dealership. Tom mentioned they had been very busy all month, so I was prepared to pick my car up sometime the next day. To my surprise, Tom called me less than 2 hours later to advise my car was ready for pickup. Seems the problem was a loose axle nut.Not only was my car ready in less than 2 hours, but they washed and vacuumed it as well.I highly recommend Crown Hyundai and in particular, Tomm Burkart.
Arlene Nieves
Jan 21, 2014
M.R. Khan, He was great! Very helpful and answered all questions.
Tony G
Jan 21, 2014
I took my 2013 Elantra in at 900AM on a Tuesday morning with no appointment. Tom Burkart was my adviser and in less than 2 hours the vehicle was done. Problem was a loose axle nut, so nothing major, but Tom was great, very personable and knowledgeable about my vehicle. I was also pleasantly surprised to see my car had been washed and vacuumed!! I would definitely recommend Crown Hyundai to everyone. Thanks Tom and the crew at Crown!!
AJBrotz
Jan 20, 2014
I brought my wife and two little girls to the dealership after the sun had gone down; Brian and I had spoken ahead of time, and he was waiting outside for us as we pulled up. My wife and I were immediately pleased by Brian's pleasant demeanor and professionalism, and I was particularly impressed by how conservative and to-the-point Brian's questions and comments were as we discussed our situation. Many used car salesmen will do their best to talk you into cars and options you'd never consider; Brian simply accepted our explanation of our budget and the specific cars we were interested in, politely recommended a car that also fit our criteria, and remained happy and professional throughout the entire experience. It's always a little tough having to divide attention between a salesperson and your children, but Brian did not mind at all.The car we were most interested in was still in the shop and not ready to test drive, so Brian kept us posted over the next couple of days and even took and sent me pictures of the vehicle when I asked for them. When the car was ready and I was able to visit the dealership, Brian wasn't able to meet me, so he arranged for Robert Hogan to show me the car. Robert was also friendly and easy to work with, although he did forget to give me a bottle of water after I accepted his offer, and his knowledge of the car I was looking at (Chevy Uplander) was quite limited (he admitted this before we drove it, and, given the fact that the make was not Hyundai and the model was discontinued in 2005, I can't really blame him).Neither Brian nor Robert was ever pushy or inconsiderate, and they were both responsive to our questions and concerns. Patience is key, as well; they took the time to help us and never rushed us toward a decision we weren't ready to make. Even though we have yet to decide on a vehicle, I'm fully comfortable recommending this dealership, and I look forward to working with Brian and Robert in the future.
pok51
Jan 18, 2014
Cliff met at the appointed time. He was very cordial.He made me feel comfortable. He stated that the part I required needed to be painted.I left and he scheduled me again a few days later.Once again, I was met with a big smile, Cliff said it would not be too long, and help myself to a coffee, etc.Both times my vehicle was washed, and looked great.Both times, service was right on time and everyone was very professional.All staff , clerks , mechanics, service persons, car jockeys, etc. treated me withthe utmost courtesy. Thank YOU so much Crown Hyunda. I'll be back!I'm a somebody here!!
taro5landscape
Jan 15, 2014
Cliff was fabulous as was everyone I met at Crown Hyundai. They made me feel like a rich movie star driving a Rolls Royce. I was very pleasantly surprised since this was not my first experience with Crown as I bought my previous car years ago from them. WOW! I will highly recommend Crown from now on. Congrats Guys!
TelaHarbold
Jan 15, 2014
The service department at Crown Hyundai goes above and beyond. I had to take my daughters Sonata in for service and to get the steering column replaced. The vehicle has the interlock system on it due to her lack of good judgment. Me not being the client of interlock I could not get a bypass code for the service department and therefore had to wait with the vehicle so I get restart the car when they needed it. I know this had to be very aggravating for Cliff Stouffer, Chris Sanborn and the technician that was working on the car. (I know it wasn't fun for me) But they handled everything very professionally and never made me feel like I was inconveniencing them in the least. Cliff and Chris were great!We have owned 9 Hyundai vehicles in the last 15 years and will continue to come back to Crown for any future purchase and service.Keep up the excellent work Cliff and Chris!
RALLA KLEPAK
Jan 14, 2014
I have been buying and having serviced vehicles since 1057. CROWN is the very best experience I have had. It makes you want to buy from them every year even if you do not need to buy a car. What a change from the shoddy old days and patronizing women. CROWN writed thr manuel for integrity, service, efficiency and a very pleasant physical plant to come to, wait within or just contact on an as needed basis. Everyone from a telephone operator to a technician is first rate. RALLA KLEPAK ATTORNEY AT LAW CHICAGO/ST. PETERSBURG
Rprezz1
Jan 13, 2014
Was a good experience. I had my three children with me and everyone in the company was great with them. Even with my kids interrupting, Robert Hogan had the patience to wait and not be bothered with the interruptions. Robert explained all the safety and extra features of my new Sonata in full detail. He was a very experienced salesman and was very knowledgable. I didn't feel like he was trying to sell a product by over expanding and sugar coating the car. He knew his cars. I was very pleased with the employees. John, the person in the front desk was great also. He sat with us and did his best to accommodate our needs. Overall it was not a boring and run of the mill experience. I would recommend Crown Hyundai to others.
stevet321
Jan 12, 2014
Working with Amy was AWESOME. I had some specific concerns about special controls for a disability and also wheelchair storage issues. Amy went along with us as we tried to narrow down what we were looking for between some different Crown dealerships. We started out wanting a Sante Fe but it had some concerns as far as wheelchair storage. Amy was very knowledgeable about the different vehicles and processes and if she didn't know, she would find out the answer. Amy let us go at our own pace. Tim Jamil was also a help. As this time we decided to put off the search, but we are armed with a lot more information, thanks to Amy and when we resume, we will be going to Amy to resume the search. I can't recommend the back office business side, because we did not deal with that. Thank you Amy for blessing us.
DEREK SMITH
Jan 12, 2014
BEST CAR BUYING EXPIERENCE EVER JUSTIN MADE IT VERY EASY AND SIMPLE
Gabe Thomas
Jan 12, 2014
I went to trade in a car to get the car of my dreams a new Camaro. Darius Carson was probably the best cars sales rep I have ever dealt with. He truly worked hard to get the deal done . Got me a lower interest rate than what I had before and kept my payments exactly where I ask them to be. If you are looking for a great car and amazing experience , go see Darius Carson.
dan litt
Jan 11, 2014
Charles has been one if the most layed back car sales rep. I have come accross in some time. This to me is a good trait. Thanks Charles.
Tara J
Jan 11, 2014
Purchased a 2013 "used" certified pre owned Elantra coupe. The car is beautiful. Had a bad experience at another dealership and was referred here by family. I now know why, the salesman are professional and not pushy or overbearing. Great experience and will refer my friends and family here in the future!!!
Finepix01
Jan 10, 2014
Both Wayne and Robert were patient in explaining the Hybrid concept, it was new to me, showed me a few vehicles that I was interested in to meet my needs. Both very friendly and personable. They made sure I understood the answers to any questions I had and finally went over the vehicle I purchased to help me understand the features.
hodgesnh
Jan 10, 2014
I have always had a "good experience" when visiting the Crown Hyundai Dealership in St. Petersburg. Cliff Stoufer is the best in his business and I so appreciate his overall excellent customer service and his dedication to his customers. He is honest and always provides detailed information about what was serviced on the car and reassures me as the owner/driver that I have a safe and very functional car. I would rate this dealership and service department with the highest rating possible, A+++++++ Thanks for asking for my review. N. Hodges
codie johnson
Jan 9, 2014
justin was very polite and helpful while buying a new car will see him with our next purchase
juanita johnson
Jan 9, 2014
justin was a nice guy he wasnt bad, very polite and helpful
k bennett
Jan 8, 2014
My sales consultant Charles Johnson was a tremendous help in my car search process. He was nice, straightforward and very patience with me. His time and expertise was greatly appreciated !
pclark147
Jan 7, 2014
I walked in to have a noise checked and upon talking Tomm went out with me to take a drive to listen. After observing the sound we went back to the Service area and he looked under the spare tire area and found the problem. He tightend the crooked tire and the noise is gone. He saved me from coming back for another visit. I appreciate his time and his willingness to help me. Better than previous visits. Thanks Tomm.
ngonzal5
Jan 6, 2014
Amy took great care of me this weekend as I had been thinking about getting a brand new car for 2 months. I had been comunicating with Alvin Williams for a while but he was out of the office last week. Alvin suggested I dealt with Amy for my car purchase since I wanted to get the new car this past weekend. Amy was very patient and immediately focused in asking questions to try and suggest the best vehicle to fit my needs. I am extremely happy about my purchase and how well Crown Hyundai treated me this weekend.
pmso
Jan 6, 2014
Great service for a repair. Friendly and professional. Repairs were done very quickly. As an added bonus, they even offered a free car wash. Would not hesitate to go back.
Florbren
Jan 6, 2014
Robert Hogan and the rest of the sales staff were very pleasant and helpful . Robert was very knowledgeable and was able to answer all our questions about the Hyundai Sport. We checked pricing before we bought the car at Crown and were very satisfied with our final price.My experience was very positive. My daughter and son both have Hyundai cars.
hdskillit93
Jan 6, 2014
This was an awesome car buying experience! Everyone was so helpful and very nice. I would definitely recommend this dealership when referring friends and family.
Brenda Legge
Jan 5, 2014
The sales associate was very, very accomodating, wanted to see us have the car. He knew his stuff about the car, and made us feel comfortable. We admired his candor when comparing the car to other cars on the lot. I would highly recommend Michael Pena as a sales associate to anyone I know. He totally rocks!
danny j
Jan 3, 2014
Charles was very informative and personable and was able to answer all my questions.
rose l
Jan 3, 2014
Charles was very helpful and coourteous in helping me look for a car.
diceman51
Jan 3, 2014
What can I say about Tomm Burkart nothing other then a FANTASTIC Service Advisor. Came in for Oil change, Tire Rotation, & wash and as with every visit Tomm made me feel special & got me in & out very quickly. Crown I hope you realize how lucky you are to have Tomm working for your dealership, because he is a 5 STAR employee. Sincerly, Arnold "Tex" Winters
DougChamberlain
Jan 2, 2014
Amy was very friendly and didn't seem very pushy. She was accommodating and allowed us to take the car for an extended test drive before deciding to buy.
Doug
Jan 2, 2014
Amy Simpson was very friendly and didn't seem very pushy. She was accommodating and allowed us to take the car for an extended test drive before deciding to buy.
Lance Schelvan
Jan 2, 2014
Charles was a delight to work with in the selection of my wife's new car. His knowledge of the car and his very pleasant manner made for a very comfortable shopping experience. Would definitely purchase a car through him in the future.
PattyAnn
Jan 2, 2014
Charles was very helpful in assisting us with the selection of a new car. His friendly disposition and knowledge of the vehicle made this a very enjoyable experience.
Saint Eddie
Jan 2, 2014
Excellent service from Micheal, will be back to buy another car from him
Vince in Pinellas Point
Jan 2, 2014
Associate Justin Hoffman took time to explain all available options in order to purchase our vehicle at end of lease. Justin was friendly, knowledgable, and paid attention to details.
Beverly Frank
Dec 31, 2013
We so enjoyed working with Gary Scott . My husband found him by reviewing ratings of salesman online and we were not disappointed by using that guidance in contacting Gary. Friendly, efficient, honest and fair - he made this the most pleasant car buying experience we have ever had - and we have had many, including previous Hyundai purchases. We have never done this, but we are taking extra business cards from Gary to distribute to friends and family. Gary is a tremendous asset to Crown and Hyundai....Gary and Hyundai are our new, favorite car buying combo. We will definitely be back!
Devin Bosch
Dec 31, 2013
Very helpful, professional, and pleasant to work with Charles for the purchase of a new Elantra for our daughters first new car.
Kelli Bosch
Dec 31, 2013
Charles is a very helpful & friendly salesman. Thank you Kelli Bosch
Lara
Dec 31, 2013
Amy Simpson was my sales representative. She made this the best experience I've ever had buying a car. I never felt pressured, and it was nice to have someone follow up after the purchase to make sure I was happy with my car. I love my new Hyundai!
hagermanwilliam
Dec 31, 2013
I needed a vehicle after my old neon decided to retire on it's own. Carlisle greeted me with a warm smile first thing and made me feel very comfortable. He was able to narrow down the selection based upon my needs and wants within a couple of minutes and ten minutes later my car was found! I was directed to my perfect fit thanks to Carlisle's knowledge of inventory and an almost psychic ability to determine which vehicle would be perfect for me. He worked very hard to make the deal happen and I drove off a very satisfied customer. I am confident that we have found a new family auto dealership that we can trust, which seems to be getting few and far between these days. Also, a special thank you to Carl and the financing manager who all worked together to make sure that I left with the car I wanted, the financing to fit my budget, and a warm, fuzzy feeling that comes from knowing I got a great deal and a vehicle that would serve me well for years to come. My family will be doing our car buying here from now on - preferably with Carlisle. It should also be noted that Crown was the top recommended dealer for Pinellas by the lenders I was pre-approved by. Thank you Crown Hyundai!
Aaron D. and Alyssa D.
Dec 30, 2013
simple, to the point. great help and options were clear. MR Khan helped me out during the process, my wife and I.
Col
Dec 30, 2013
We were buying a car for our daughter's 16th birthday, so we were more than a little nervous and determined to find a very safe car for her. And we had to stay within a budget. Imad A. Yazback at Crown Hyundai was a wonderful salesman for us. He gave us intelligent information, was extremely patient and very, very helpful. It is the best car-buying experience my husband or I have ever had. We highly recommend Imad at Crown Hyundai. We are very happy with the purchase we made, and we'll recommend Crown and Imad to all our friends.
Dorothy Sadock
Dec 30, 2013
Came in last Saturday looking for a used car. met Gary Scott. His help and guidance thru this experience was with out a doubt was the best. I feel I learned a lot and with his help found the greatest car. Thank you again for your help and patience.
Theresa
Dec 30, 2013
The car rode great, the dealership and salesperson were excellent. Customer service was great.
Craig W
Dec 29, 2013
Came in to purchase a new vehicle and was met imediately by Khan who was tremendously helpful. We left with a good idea of what we wanted and returned several days later when we were able to get everything we wanted in our car at the price we wanted to pay. A great experience and would definitely encourage others to come see Khan!
Damian Lambert
Dec 29, 2013
good personality, very friendly, answered all questions
Gilbert A. Shamas, MD
Dec 29, 2013
Damien was enthusiastic and competent and willing to accomodate me with his extended time and expertise. He was efficient as he could be-- delays with other departments notwithstanding.
morgan m
Dec 29, 2013
charles was very friendly and informative and helpful.
RevaH.
Dec 29, 2013
Michael Pena was excellent and really enjoyed my time working with him.
Shelley-Lynn
Dec 29, 2013
Today I'm sadly moving on from my 98 Chevy truck "Old Blackie". I bought a 07 Chevy Tahoe and in honor of my beloved truck I got my new Tahoe in black. The sales consultant that helped us today name is Gary, and he was very helpful. I am defiantly going to come back to Gary in the future for all my new vehicle needs!!
SteveS
Dec 29, 2013
Michael Pena was a pleasure to work with. Very efficiant and trustworthy. I highly recommend him for anyone looking for a new car!!!
Allison P
Dec 28, 2013
We enjoyed our experience at the dealership. Charles was knowledgable and very helpful.
amie
Dec 28, 2013
Justin Hoffman was a fabulous salesman, very laid back. I didn't feel pressured by him, rather, he gave me the facts and let me decide for myself. I was able to trade in my car, and get a new one all AFTER I got off work. Awesome.
BJT
Dec 28, 2013
Amy went to great measures to make sure that we had a positive experience at the dealership. She went from every angle to get us the car we needed, and not what she wanted to sell to make a commission. She contacted us several times and met with us several times. When we finally are able to make the purchase we really want, we will come back to Amy.
C snyder
Dec 28, 2013
Charles was very helpful to me. He was knowledgeable about the car, and willing to work to find me something I would like. He was very pleasant to deal with and promised to call if he gets anything in, in my price and mileage range. If we can find something here, I will definitely work with him again and recommend him to friends.
Cassandra Van Buskirk
Dec 28, 2013
Michael Pena provided excellent service with a very positive attitude. I couldn't have asked for a more pleasant car leasing experience.
DWard
Dec 28, 2013
Amazing service very helpful with all questions and concerns, will be back to finish the deal.
Jean G
Dec 28, 2013
Charles was knowledgeable, friendly, and answered all of our questions.
Jeff Van Buskirk
Dec 28, 2013
The dealership provided superb service especially when dealing with th esales consultant Michael Pena. I enjoyed every part of my car leasing experience.
Joe G
Dec 28, 2013
Charles was very knowledgable about the Hyundai models we were interested in. It made car buying an enjoyable experience.
Kim Warner
Dec 28, 2013
Easy, breezy, lemon squeezy. The best new-car buying experience.
Lesley G
Dec 28, 2013
Charles was very helpful. He showed us everything about the Sante Fe. We loved him.
Mark P
Dec 28, 2013
We met Charles Johnson today and he was very helpful in providing us information about the 2014 Santa Fe's.
p marton
Dec 28, 2013
Charles was very responsive to our requests, kept in our price range, and was extremely helpful and friendly while we identified vehicles to examine more closely. We'll be back for further shopping!
RStanley
Dec 28, 2013
Super easy and helpful! Will be back to get a car from this dealer.
S. Stanley
Dec 28, 2013
Open and friendly service; very willing to work with me to show only the autos which fell within my budget. Will be back when ready to buy.
Steve
Dec 28, 2013
Amy Simpson was awesome. I originally went looking for a Santa Fe. I had some concerns about disability driving controls and also wheelchair storage. Amy was very open to these needs. Amy let me shop at my own pace. The Santa Fe did not meet some of our needs. We checked with a couple of other Crown dealerships through and with Amy to check for different vehicles. Amy went above and beyond. Amy is very personable and a beautiful smile/demeanor and willing to do anything for the customer. Tim was also a help. I do not know a lot about the back office and the finance part of it because we did not go that far, so therefore I cannot recommend that area. Amy was such a blessing. She went above and beyond and provided exemplary service. When we resume our search Amy will be our "go to gal". Thank you!!!
William Hagerman
Dec 28, 2013
I needed a vehicle after my old neon decided to retire on it's own. Carlisle greeted me with a warm smile first thing and made me feel very comfortable. He was able to narrow down the selection based upon my needs and wants within a couple of minutes and ten minutes later my car was found! I was directed to my perfect fit thanks to Carlisle's knowledge of inventory and an almost psychic ability to determine which vehicle would be perfect for me. He worked very hard to make the deal happen and I drove off a very satisfied customer. I am confident that we have found a new family auto dealership that we can trust, which seems to be getting few and far between these days. Also, a special thank you to Carl and the financing manager who all worked together to make sure that I left with the car I wanted, the financing to fit my budget, and a warm, fuzzy feeling that comes from knowing I got a great deal and a vehicle that would serve me well for years to come. My family will be doing our car buying here from now on - preferably with Carlisle. It should also be noted that Crown was the top recommended dealer for Pinellas by the lenders I was pre-approved by. Thank you Crown Hyundai! William Hagerman
DEBBIE0228
Dec 28, 2013
I was treated very good and Chris is an awesome person to work with, he gets your car in and out ASAP. I will always have all my service for my Hyundai Elantra done only there
Jimalonso
Dec 28, 2013
I first contacted Darius by e-mail. He was professional and consistent in re-contacting me until I made the decision to buy.Robert Hogan closed the deal, did all the paperwork, had the vehicle detailed and went over all the operational details.We would recommend Crown and will buy from Crown again.
Joseph H.
Dec 27, 2013
I had a wonderful experience once again at crown hyundai Damian Lambert was my sales man this go around and was absolutely great! ver knowledgable and enthusiastic great sales man i would reccomend him to anyone on the planet, he got me into a new lease early and for the payments i wanted! thanks again Damian see you next time.
nilsy
Dec 27, 2013
We highly recommend this dealership if you are looking for quality, courtesy and satisfaction. Justin , the Sales Consultant that we dealt with, was knowledgeable and respectful of our needs and wants with regards to a new car. He worked with us to attain a price we were comfortable with paying and went above and beyond to help us secure a price for our trade in. He walked us through every step of the car buying process and made it an enjoyable experience. We will definitely recommend Crown to our friends in the future.Karen and Nils
Jack
Dec 26, 2013
This car buying experience was made very simple. The sales consultant, Damian Lambert, was very helpful and nice.
aaroncap
Dec 24, 2013
I bought my 2008 Hyundai from this dealership 5 years ago. I was extremely well-researched and comparsion-shopped with multiple dealers. The price offered to me was undeniable reasonable, and the 100,000 mile bumper to bumper warranty is awesome. I've been taking my car there for service since I bought it. Cliff Stoufer is my Service Drive Manager, and he's awesome-consistently polite, friendly, trustworthy, and professional. My car is always ready on time, I've never had any problems with the service, and I love how they always wash it, even if it's just a simple oil change. Never had better service.
Karen
Dec 24, 2013
Damian helped my daughter in buying her car. He was very nice, and answered all of my questions. He knew the information on the cars we looked at.
KEN COLE
Dec 24, 2013
DAMIAN WAS MY SALESMAN HELPING TO PURCHASE MY DAUGHTERS CAR. HE WAS KNOWLEDGABLE IN ALL THE CARS THAT WE WERE ASKING ABOUT, AND VERY HELPFUL.
KIMMI
Dec 24, 2013
DAMIAN WAS MY SALES MAN AND WAS VERY FRIENDLY AND HELPFUL IN ASSISTING ME WITH MY CAR PURCHASE
SManis
Dec 24, 2013
This was my first time purchasing a vehicle from a dealer. Jessica Scarborough was very helpful and answered all of my questions. She was able to work with me and get the payments where I needed them to be. I am extremely happy with my Hyundai Tucson and the efficient service from Jessica and the others at Crown Hyundai.
Connie Stergeos
Dec 23, 2013
Gary Scott is great to work with! This is the 5th car our family bought from him. My daughter is excited about her new Elantra.
Ernestine Mcclendon
Dec 23, 2013
Total averall expirience is good , Mr mohammad khan was very help full and great to help me select the car.
Katie
Dec 23, 2013
Very flexible with us! We saw the car online, called, and Damien was very helpful in getting us information for us from TEXAS when the car was in FLORIDA. Woo!
M. HOLMES
Dec 23, 2013
I WENT AND PURCHASED A USED CAR FROM DAMIAN LAMBERT FOR MY SON AND HE WAS THE MOST HONEST AND RESPECTFUL SALESMAN. HE FOUND A CAR TO FIT MY NEEDS AND TREATED ME WITH ALL THE RESPECT POSSIBLE I WILL RECOMMEND HIM TO ANY FAMILY OR FRIEND I HAVE THANKS AGAIN DAMIAN! MERRY CHRISTMAS
Shirley
Dec 23, 2013
I was helped today by Damian a salesman at crown hyundai and i want to say he had the most respect and honesty i have ever seen from any car sales man!
Thomas Draves-Kent
Dec 23, 2013
We began the car-buying process over the phone from our station at Ft. Hood, and our sales rep (Damian Lambert) was very helpful and understanding. He was able to help us with every part of the process, even by phone from a different state. When we arrived in Florida on leave, we came to the dealership and had the process complete in only a couple hours. Excellent customer service experience.
aaroncap
Dec 23, 2013
I've been bringing my car to Crown Hundai for the past 5 years for service and maintenance. Cliff has always been consistently friendly, polite, personable, and trustworthy. My car is always ready on time, I've never had any problems with the service, and I love how they always wash my car, even if it's just a simple oil change. I've never had better service anywhere.
Cjackson621
Dec 23, 2013
Robert Hogan was a great guy to work with in purchasing my new Santa Fe Sport 2.0T. I went in having in mind exactly what Robert presented me. He was extremely knowledgeable and had a great personality. I would defiantly recommend him to friends and family.
deh9580
Dec 23, 2013
Very friendly thorough service. Good follow threw on questions and information requested. Arranged deal on Saturday and came back Monday night to complete paperwork. Had all the paperwork ready so that minimum time needed to complete.
Chelseallison
Dec 22, 2013
Michael Pena was a great help and very personable. The facility was well taken care of and everyone had a smile on their face.
Terry
Dec 22, 2013
Micheal was very friendly and showed us all the specifics of the car we were interested in. He did a great job in getting us the best deal possible.
andrew123
Dec 21, 2013
Michael Pena was the best car sales man I have ever worked with and I will only be doing car deals with him from now on!!
Michael
Dec 21, 2013
Sold by Damian Lambert. Smooth process from start to finish.
Vbrown
Dec 21, 2013
We were very please with Michael Pena, He was helpfull and had a great attitude. Michael went above and beyond to make this sale great!!
Daniel Barbaro
Dec 20, 2013
Darius made our shopping experience very easy and hassle free. I will refer all my friend to Darius
JOY DAODU
Dec 20, 2013
CAME IN JUST TO LOOK JUSTIN HOFFMAN TREATED ME NICE
June Obyron
Dec 20, 2013
Darius was not your typical sales guy. He didn't pressure me to purchase. When the subura was sold the night before he had the courtesy to let me know prior to my arrive that the vehicle was no longer available. But Darius found us another vehicle that fit my needs. Thank you Darius
ken shemwell
Dec 19, 2013
Excellent salesperson, answered all our questions and was very patient.
Valrie Reynolds
Dec 19, 2013
Charles was attentive and easy to work with. He took the time to show us several models.
JaimeCuevas1234
Dec 19, 2013
On December 5th I visited Crown Hyundai of St. Pete due to an issue with my airbag light on. Mr. Jarrett Ziemac told me that they had no issues fixing my car at no cost due to that it seemed that Brandon Hyundai had supposed fixed the issue prior of me buying the vehicle 16 month ago. He said that even though was more than 12 month ago that he would call Hyundai manufacturer to see if help from them was available. He called me 2 days later and informed me that the manufacturer had no issue fixing the issue and that the original part was updated. I asked Mr. Ziemac if there would be an issue taking my car to the original place of purchase and getting it fixed at Brandon Hyundai. Not a problem!!!! Yeah right!!! So I did. On Dec 11 I took my vehicle to Brandon Hyundai and explained the situation. After 4 hours of waiting, they come back and said, "Sorry but we can not help you" "part is out of warranty" I explained what I had spoken to Mr. Ziemac at Crown Hyundai and they told me, " we do not care what other people say" "it is how it is" I expressed my thoughts about the whole situation to the service manager and he also said " I can not help you". After all, this comes from the dealer who sold me the car.On Dec 13th, I decided to take my car to Crown Hyundai again and see if the could help. What you know, they actually fixed my car and without charge to me. They even when above and washed my car inside and out. I thought I might have had to pay for some labor or part but, no, they explained to me that manufacturer knew this problem with that specific part and that there was no charge. All they asked was to become a repeat customer in the future. For that, I sure will consider them first before anybody next time I am in need of a new vehicle or any service needed.It is totally incredible to me that, a total stranger company would go the extra mile to help you but, the ones that you thought they would, gives you the cold shoulder and experience such a bad service, after you make a purchase.So, I would have to say to all the people in the process of purchasing a Hyundai vehicle, "Do not go to Brandon Hyundai, Bad service" and if you want to be treated like a good customer, "Go to Crown Hyundai in St. Pete".Enough said.....Jaime Cuevas
Brian MacIlroy
Dec 18, 2013
Went in for a recall and ended buying. We had a 2009 Sonata Limited and had zero problem other than one headlight that had moisture in it one day two. We looked at the new Sonata but we changed our mind after looking at the Santa Fe and the Tucson, wife thought the SF was too large so after thought and looking it over we decided on a Tucson Limited without the sunroof, we had one on the other car and it was opened maybe a half dozen times. As for the SUV we both love it. Odd to get into at first from a car but with seat lowered all the way we both found the sweet spot for getting in and out. My only wish is for a 6 cylinder or a turbo 4.
Victor P.
Dec 18, 2013
Michael Pena made buying a car a pleasurable experience!
LTwinney
Dec 17, 2013
Had an issue with vehicle in the morning on way to work. Tomm Burkart and everyone at Crown Hyundai were very helpful. Vehicle was looked at and issue was resolved in a very reasonable amount of time while i waited.
micekeep
Dec 17, 2013
Took car in for service. Had oil change and tire rotation. Cliff kept me posted on progress of my vehicle service. Did need a new tire as one of mine had a bubble. Asked how it could have happened and both he and Brian told me that for my own safety it would be best to replace the tire. Found the dealership waiting area very clean and comfortable with coffee and snacks to munch on while I waited for my car. Have taken my car there since I purchased it from them and always get top grade service.
spencerlee
Dec 16, 2013
Tomm is always friendly and helpful when I am getting my car serviced. He listens to the issues I have with the car and suggests the best remedy. My experience at this dealership has been wonderful throughout the years and will continue to bring my business there. Tomm is extremely knowledgeable about what he is doing and one of the best service advisors I have interacted with at the dealership. Keep up the great work. Thanks Spencer Lee Barthlett
dbride
Dec 16, 2013
Tomm is always quick to respond to my emails. His best attribute is he listens to what I have to say and fixes the problem
Dulcineas17
Dec 16, 2013
I had the pleasure of working with Amy last Sunday when I bought my 2014 Hyundai Tucson. Amy was just wonderful! She was personable, always smiling, knowledgable and courteous. More often then not, car salesman are pushy and aggressive which can make a car buying experience that much more stressful. That was not the case here at all. Every associate was very friendly and made this the easiest car purchase I've made! I would definitely recommend Crown Hyundai and Amy Simpson to my family and friends in the area!
gndriver
Dec 16, 2013
Great and very easy to work with! Work around my schedule to make it as pleasant as possible. Would highly recommend! Thank you very much.
LaraTee
Dec 14, 2013
Amy Simpson was my sales representative and she's the best one I've ever dealt with. She was patient, friendly and knowledgable, and I didn't feel pressured. I had looked at a few other cars at other dealerships, and was turned off by some of the salesmen's approach. I'm so glad I found Amy, and I will be recommending her and Crown Hyundai to my friends.
leesarae
Dec 13, 2013
Jarett was very friendly, courteous and knowledgeable about my hyundai elantra. He fixed one of my issues by resetting the stereo and explained how to do it if the problem was ever to recur. I appreciate his service.
dgold1958
Dec 12, 2013
Tomm, and everyone else at Crown Hyundai, were awesome!!! Within two days, I took both of our Sonatas in for servicing. The first one was an oil change and other work. I thought I would have to leave the car for a few days, but they took acre of everything on a Saturday afternoon. With the second car, it was time for an oil change. I was out of there in under 45 minutes!! Tomm is a great guy who will do anything to ensure that you are well taken care of!
drayfans
Dec 12, 2013
All of the service on my Entourage is done at Crown Hyundai. Cliff Stoufer is my service rep and provides great customer service and is an oustanding representative for the Crown family of dealerships.
Mwfl
Dec 10, 2013
I would recommend this dealership to family and friends. Had a great experience and will be purchasing from them again. Very friendly and educated staff.
tlpmjp120913
Dec 9, 2013
Robert greeted my wife and I outside the dealership where we were looking at what was to become our new vehicle. He made us feel welcomed and took very good care of our needs, from explaining all of the features and options to having our vehicle ready for pickup as he promised, detailed perfectly. Danny was equally as gracious, explaining the need for the extended warranties, and then getting us a better interest rate so that we could have all the coverage and still remain within our budget. We have bought vehicles from this dealership before and have always had a good experience. We couldn't be happier with our current purchase!
gatertek
Dec 9, 2013
We went to this dealership on the recommendation of a friend. Everyone at the dealership treated us like family but the real star was Amy Simpson, she was everything you could ask for in a car saleswoman. Amy was only interested in making sure we got just what we wanted, she was not pushy at all and had a wealth of knowledge about her Hyundai's. I would tell anyone looking for a Hyundai to go to Crown, and anyone going to Crown to ask for Amy Simpson...you just can't go wrong!
jaketaylor123
Dec 9, 2013
We needed assistance purchasing our car and we went to our own credit union for the loan. Amy Simpson the first person and the only person who was very helpful and efficent in helping us. This was after multiple calls and voicemails to the finance dept for this same assistance and they did not return our phone calls nor the calls of our loan officer at the credit union. This part was very disappointing because we like our car and wanted to purchase it and we felt this was a compliment to Hyundai that the was worth purchasing. Again we cannot stress enough how helpful Amy Simpson was and we cannot thank her enough. She is an excellent empolyee and we hope you appreciate her as much as we do.
blueElantra2013
Dec 8, 2013
I did a lot of car shopping online, so I knew what car I wanted and what price I was willing to pay. Once I found which dealerships had the inventory of what I needed, I worked with Amy to get the car I wanted for the right price. She was able to help me get the deal I needed and I love my new Elantra.
Alwyzcoop1
Dec 7, 2013
Tomm is the most professional and friendly Service Manager I've ever encountered. On every occasion when I've worked with him, he possession a sincere concern that my needs for maintenance of my car were addressed and completed accurately.He offers solid recommendations and is through in maintaining accurate records on maintenance history. When I call to make appointments, he quickly reviews recent maintenance, while accessing the my needs.It is refreshing to have a service manager more concerned with meeting your needs, than offering optional services. I without hesitation highly recommend if you have to have your car service at Crown, ask for Tomm, you too will be impressed.
njdesantis
Dec 6, 2013
I brought my Santa FE in because the windshield wiper washer wasn't functioning. The motor would run but nothing would come out. It had been replaced several years ago while under original warranty and now it was covered under the extended warranty. It turned out the motor wasn't faulty, the lines were clogged. Brian explained this all to me and advised I not use washer fluid containing rainex or similar products. He also recommended I put a little vinegar in the fluid periodically to help dissolve any plugs. There was no charge.
KhunH
Dec 5, 2013
Tomm Burkart is courteous, knowledgeable about Hyundai and is very professional during interaction with me either on the phone, when I call with a question or to make an appointment, or at the dealership. Tomm always provides excellent service whether my visit was for scheduled maintenance, a manufacturer recall or technical problem with my 2010 Genesis. All work is always performed in a timely manner at Crown Hyundai. I look forward to seeing Tomm when I bring my car for service.
frmulligan
Dec 4, 2013
I keep coming back to this dealership because of Cliff. He is always friendly yet is professional. He takes the time to explain what is happening and answers my questions and my concerns. He is a great asset to Crown Hyundai.
mattdreamer
Dec 4, 2013
I came looking for the ezact car I wanted to buy and Robert caught to chase helping me out looking at all the pros and cons. After everything was said and done I like what I saw and bought the car. Robert was great at helping me out all my questions and concerns.
spasadena
Dec 4, 2013
We brought our Tucson in for a recall issue. Tomm Burkart was smiling ( as usual), courteous, accommodating and always has time to answer questions without sounding condescending. He never rushes us and makes certain we understand what was done to our vehicle. We had just been there a week ago for an oil change , and when we walked in he welcomed us as though he has known us forever. His personality and customer service skills are outstanding. We definitely recommend Tomm and Crown Hyundai to everyone.
rally122
Dec 3, 2013
Cliff has always been very attentive to my service needs. He is pleasant to work with and makes my experience at Hyundai always a good one. It's great customer service that creates repeated car buying.
cll08
Dec 3, 2013
Tomm Burkart was very professional, courteous, and helpful. This was easily the quickest and best service appointment I've ever had. Thank you so much Tomm for exceeding my expectations!
DonnaLubinsky
Dec 3, 2013
Sales and service personnel were very professional and courteous. Sale was accomplished in a professional manner and the service was done quickly and correctly. Good Job
ushergirl86
Dec 2, 2013
Cliff is an excellent advisor who cares about his customers. I appreciate Cliff and his effort to always look out for the customer. He is prompt and answers all inquiries pertaining to the vehicle. Thanks Cliff. You're appreciated.
roycer
Dec 1, 2013
Why Crown Hyundai you ask? I'll tell you. Because they're in existence to sell cars, and in an effort to be a lasting, profitable business they want to do things that make people want to buy cars from them. Simply being polite and honest, in addition to offering a great product for an equally great price is usually a really good way to run a company. Finding good employees who understand this connection is also a really good way to ensure a healthy business. Crown Hyundai gets all of this, so if you find yourself in need of a new set of wheels, pedal on over to Crown Hyundai and talk to Amy Simpson. She will hook you up
taternuts31
Nov 28, 2013
My car wouldn't start when I tried to leave work on Tuesday. I had it towed to Crown Hyundai and met with Jarett when I arrived. I informed him that I was probably going to have to call out of the second part of my shift that night. He asked me to wait to see if he could get the car in for me quick. They took my car in to service almost immediately. It ended up being a lever that needed to be replaced in the starter. They fixed it in less than an hour and a half and I was able to make it back to work ON TIME... Jarett is an awesome service advisor and all the guys in service are great as well! I really do appreciate the quickness with which they took care of my car and the friendliness with which they did it. I am very satisfied and will definitely be bringing my car back for any service issues. Thanks again, Shane Schonholtz
alexishuff15
Nov 27, 2013
I had a wonderful experience at Crown Hyundai with Gary Scott as my Sales Consultant. Mr. Scott was extremely helpful and patience when dealing with my obstacles as a first time buyer and helping my stay within my budge. Mr. Scott was very up front about everything that was going on and did not sugar coat any answer that he gave me. Me and my father would refer anyone wanting to go to Crown Hyundai to Mr. Scott. Mr. Scott was the first sales consultant that I have dealt with buying something new and i can honestly say it was a amazing experience. Thank You So Much
Ninag52
Nov 25, 2013
I always deal with Mr. Brian Casey since I relocated from Orlando, Fl. He is awesome at everything he does and is patient, respectful, always a kind word for everyone...did I mention he is always honest...that alone will always make me come back to Crown Hyundai.Nina Giordano
cjewell
Nov 23, 2013
I love to bring my car to be serviced at Crown Hyundai. The service center is clean and inviting. The staff are friendly. The service is always on point. And I love my free car wash!
Staalenburg
Nov 20, 2013
Cliff has always been efficent in helping us and giving us satisfactory Service and was curtious and our time in and out was quick and efficent.
Brandonius28
Nov 19, 2013
We weren't looking to buy when we came into the dealership but Amy Simpson was great and had the patience to show us everything about the Hyundai Elantra. There was no pressure to buy "right now" as we are waiting till December. I have my eye on a used Subaru Impreza so I will be returning to see Amy again soon!
keverlove
Nov 19, 2013
Amy was great! She got us out of there as quickly as she could and made sure we were happy even after we left the lot. Nice job!
metrobarbie
Nov 18, 2013
First of all I have to explain the importance of my Hyundai Tiburon. (My Tibby) She was my first anniversary gift from my husband in 2004. Somehow he went to Crown Hyundai and found the perfect car for me. Great price, even better warranty and still cool for a Mom with three teenagers. While my husband has traded his car in for a new one three times as the years went by, I have been very happy with my Tibby. She has marked all the impotant moments in our life. Drivers-ed, Proms, Graduations, Weddings, and now Grandchildren. My Hyundai has always taken me from point A to point B, never needing anything but normal service. So reliable in fact, that I was shocked when, one day, there was a puddle of oil in my driveway and she was limping badly. I had to tow her in to Crown Hyunai for service. I arrived befor my car and was immediately put at ease by the welcoming smile of Jarrett Ziemak. He was kind and caring and understood how much I love my Tibby. He assured me everything would be fine and he would call me in a bit with more info. I felt much better knowing my car was in his capable hands and went home. In a very short time Jarett called me with bad news. My car needed a new transmission. To say I was heart broken was an understatment. Kind of like hearing your best friend needs a new kidney. My warranty only had months remaining......I was worried to say the least. But Jarett eased my worries and said "Its covered under your warrenty dont worry" WOW!!! I was prepared for a struggle and there was literally none. Jerett only had one problem. "I just cant find a new transmission for a Hyundai Tiburon as old as yours. We have to get one from the factory in Korea." Double WOW, I was floored. I just could not believe the lengths Jarett was willing to go to fulfill my warranty. So while we waited for a new transmission to come half way around the world, he called and gave me updates. He didnt just push me off to the side. He let me know when it left the factory, when it was traveling the ocean, and the minute it arrived. The very next morning Jarett called and said "Your Tiburon is ready to go home." just as promised. I could barely contain my happiness when I went to see Jarett and pick up my Tibby. She was sparkly clean and running like a top. I just signed a few papers and took her home. The comforting and beautiful silhouette of my Hyundai Tiburon graces my driveway once again. What a wonderful experience. All thanks to my hero Jarett Ziemak and all the good people at Crown Hyundai. Thank you so much Jarett for your kindness, for going above and beyond my expectations, and for understanding how much my old Hyundai Tiburon (my Tibby) means to me.
Tjp1993
Nov 16, 2013
From the very first contact, Mr Hogan was friendly,Knowledgeable, and patient in regaurds to all of my questions. He worked with me on all of my requests and went out of his way explaining everything in great detail..Thank you for the great buying experience!! Tony Perry
Pmeagher
Nov 15, 2013
I just recently returned from Canada and called Cliff for a service on my Hyundai EQUSS which we have done twice a year even thoughthe car is parked for 6 months here in Florida in the summer and he promptly got me in and pleasantly greeted me with all the courtesyand efficiently I have become accustomed too after only 2 visits with him at this service center...he remembered me by name and got methru in 1:15 hrs , signed me off with a freshly detailed and service car and sent me on my way...fantastic great service...Merci!
rtDina2u
Nov 14, 2013
I recently had another great experience at the Crown Hyundai service center and it was due to Tomm Burkhart. This was the second time I had an emergent service need that he was able to get taken care of immediately. He is always respectful, courteous and smiling and able to accommodate even when I have arrived without an appointment. I love that there is a courtesy van to take me home or to work when I don't have a ride, a big plus to me. I will definitely be bringing my car to Tomm for any future service needs!
bevbob92
Nov 14, 2013
2004 Santa Fe 4cylinder purchased in 2004 has always been serviced at Crown Hyundai with Cliff Stoufer always addressing all service concerns in a courteous and professional manner.
Santafe54
Nov 13, 2013
This service center always neets my needs, I am able to make service appointments to suot my schedule, I usually wait for service but have use the Crown service of driving me to work as well. All staff friendly . Chris Stouffer has been my service guy since 2008, It always nice to to come in and kniow that he remebers who you are. Crown overall does a great job....I love my Santa Fe and Crown keeps her fit.
RDKJJ
Nov 11, 2013
Iam very funny about car salespersons, but I do want to say how much I liked Robert our salesman and Eric in the finance dept. Robert was not pushy like so many are and really acted like he cared, he didnt try to tell me what I needed like so many others had and I felt like he was honest and made me feel at ease. Eric explained everything so well . We are very glad we came back to crown and looked again. DOROTHY MORGAN
67dunebuggy
Nov 10, 2013
Tomm Burkart always has the time to help me even when I show up unannounced, he always has a smile on his face...thanks as always Tomm.. All the service staff at crown is exceptional.
walts123
Nov 8, 2013
The sales person was very interested in our needs. He did everything to meet our expectations. Robert spent a great deal of time with us to get us the price we were willing to pay.
lmideros
Nov 8, 2013
Had another amazing experience at Crown Hyundai. Brian is my service agent every time I take my genesis for service. This time I took my Genesis for an oil change and for them to fix a minor leak due to a damage weather stripe. Brian brought his team of mechanics for me to showm them a videoa I made about the leak, Brian told me it might be few days so he also provided me with a rental car that came pick me up and took me to get a rental. Got my car back today and im sure Brian and his team fixed the leak. Will always recommend Brian for any matter at Hyundai.
dgayman
Nov 7, 2013
Service was excellent. Tomm was very friendly and accommodating. I thought I would have to leave my car overnight but Tomm offered to have service work on it as I waited. This was helpful. Great experience overall
Don Guckian
Nov 7, 2013
I purchased my 2012 Veracruz from Crown and found the sales experience to be excellent. I have continued to bring my SUV back to Crown for routine maintenance and found the service to be excellent as well. Cliff Stoufer my Service Advisor has always met and exceeded my expections each and every visit. I would recommend Crown Hyundai to anyone.
Jeany1
Nov 7, 2013
Cliff Stoufer is always very professional and helpful. I never have to wonder whether the work is done in a professional manner. I do not worry that the work is done properly. The work is always done in a timely manner, completely and efficiently. I am always greeted in a friendly, pleasant way, always with a smile. I am informed of the work as it is in progress and advised of any additional work that may be needed.Overall, I am completely satisfied. I have been a repeat customer since 1995. Linda Weidman
napagano
Nov 6, 2013
I have worked with Cliff Stoufer, my service advisor, for the past 10 years and two Hyundai's. Cliff works hard to make sure the repairs are done correctly and immediately addresses any issues that arise. If I want to make sure that my car's service needs are properly diagnosed and fixed, I go to Cliff. Crown's prices tend to run a little higher than independent garages or repair chain shops, but I know that I do not have to wonder if I'm getting unnecessary repairs performed. Also, I never hear anybody grumbling and grousing about ripoffs while waiting in the customer lounge, which, by the way, is very comfortable and stocked with coffee and snacks. Simply put, I trust my cars to Cliff Stoufer and Crown Service.
TIFF9600
Nov 6, 2013
Gary Scott was great to work with (no pressure and very patient). I came into the dealership an hour before closing on the 10/30/13 on a whim hoping to find a used vehichle for my daughter. We saw a car perfect for her but I was pressed for time to test drive it. Gary Scott was off the next day but came in on his day off to assist me. He worked with me for 3 hours until I finally purchased a used 2009 Hyndai Accent. The deal breaker for me was there was slight crack in the windshield that no one noticed at first including myself. His sales manager Carl Mitchell quickly agreed to have the dealership cover the cracked windshield. On top of that, while we were still notigotiating the deal, the internet price dropped right in front of us both. Again, Sales Manager Carl Mitchell agreed to accept the lower price. So not only did I get the price that I wanted to walk out the door with, I was also able to get the windsheild fixed at no extra expense of my own. The company they referred to fix the windshield came right out to my daughters school and repaired it while she was in class. The car looks great and drives great. My overall experience was simply that, GREAT!!! Thank you Gary and Carl for taking the stress of buying a used car off of me.
dovernh
Nov 5, 2013
Robert was very attentive; answered all our questions; explained all of the features of the santa fe and helped set up the blue tooth connection. kept us advised about the purchase procedures and checked with us frequently during the process. Robert shared his experiences with us and made my wife and me quite comfortable. will give his name and the dealership name to our friends who are looking for a new car.
Timbales
Nov 4, 2013
Service has been first class so far. Staff is very professional and Tomm is always helpful even though I go there most of the time without appointment. Highly recommended. O.R
rasnyder
Nov 1, 2013
Tomm Burkart is an excellent Service Advisor. He is knowledgable and with respect explains the more technical issues at my level. He keeps me updated through-out the servicing process of any changes or any pricing difference. The service is always completed with-in a reasonable time frame. Tomm is an asset to this Hyundai Service Center.This service center is very clean and comfortable with a relaxed atmosphere. You can help yourself at anytime to complimentary drinks and snacks. The entire staff is pleasant with a greeting and a smile throughout their work day.
hlichard
Nov 1, 2013
The response time has been great and he explains everything I need to address. He's been very helpful and very pleasant even when he is extremely busy. I always ask for him, he's very good at his job.
colinb7
Oct 31, 2013
My service experience within this dealership has been extraordinary. i will definitely be strongly recommending Tomm Burkart to friends and relatives. Keep up with the great customer service!
jhmanager
Oct 31, 2013
The Service Center is very user friendly. Brian CCasey assisted me while waiting for my designated advisor Tomm Burkart. It was a wonderful experience. Great Teamwork.
MMcNally
Oct 31, 2013
I always have a very pleasant experience taking my 2011 Sonata Hybrid to Crown Hyundai for scheduled service. My Service Advisor is Tomm Burkart. Tomm is very friendly when I stop in. He is thorough in his explanation of what is being serviced. I enjoy a cup of coffe in the back lounge area and get some work completed while I wait. The wait is never very long. I would recommend this Hyundai dealership for service and Mr. Burkart as the Service Advisor.
Bcuzracecar
Oct 31, 2013
I came in for a tire pressure light. I was greeted by Jarett who was very welcoming. Tomm Burkart quickly let me know there was a nail in my tire. They were able to repair it right then and I was back on the road! Both Tomm and Jarett were great!
beckyhamilton
Oct 30, 2013
I absolutely love this Hyndai service center! It is clean, new and comfortable with tv areas, comfy couches and free coffee and snacks. Brian Casey is always outstanding when it comes to customer service. He answers all of my questions, only recommends what I need and even threw in a coupon I didn't expect. What's not to love?!
pfwaters
Oct 30, 2013
Service department has been very efficient every time I've needed service. Jarrett is friendly, helpful and professional in dealing with getting my car serviced. The time spent waiting on my car has always been reasonable. The car comes back cleaner and finished with no issues. The service department waiting room is very pleasant with comfortable seating and refreshments. The dealership restroom is the cleanest and nicest of any place around. I have no complaints for this dealership and service department.
CosmicPal
Oct 30, 2013
A couple of weeks ago, I took my Santa Fe in for some work on a manufacture recall. When I pulled up, they told me I had to wait for the gentleman was helping another customer. I didn't think this was a good idea to have to wait outside, particularly in the Florida heat and humidity. This did not sit well with me. And then, when the work was completed, I pulled away with my ESC light on. It would not turn off. The next day, my brakes would randomly apply themselves. Of course, this had me profoundly concerned for my safety, and then I'm anxious because I have to take another day off to return and have this issue fixed. I pulled up for the appointment, and again, I'm told my service advisor is with another person and to wait. This time, I went inside to wait. This needs to change. They need a better way to handle their appointment arrivals. The guys were great though. Very polite and understanding. They soon discovered the reason for the issue, fixed it, washed my car, and much to my surprise, did it all at no charge. The service advisors and the service are all great. I will be coming back in the future to further support their service because I firmly believe those who offer the best service should get the most customers. My only caveat is the admissions waiting process.
eswanton8
Oct 30, 2013
Matthew, you are great!! wonderful!! . Two things I am unhappy with, I have told you: First, no compass in the rear view mirror. The external one we attached yesterday does not work, and I am afraid will leave a mar on my dashboard when it is replaced. Second, I cannot see the buttons and dial on the radio when driving, and greatly miss the steering wheel controls I had before. Can the dealership help at all with these problems? If so, please contact me. Thanks again to you and Crown Hyundai.
ladydi007
Oct 30, 2013
I have experienced the "over and above" on customer service at Crown Hyundai in St. Pete. Sales rep, Robert Hogan worked thru all of our concerns and proved it by getting us a great Elantra. His friendliness shined and notably a great employee. We hope to have many retiring years in our new car. Sincere thanks, Diane & Mark
andymandy7212011
Oct 28, 2013
MY KEYLESS ENTRY HAD QUIT WORKING EVEN CHANGED THE BATTERY TOMM BRKHART OPENED MY KEYLESS ENTRY TO CHECK THE CONTACT POINTS AND DISCOVERED TH BATTERY WAS IN UPSIDE DOWN THANK YOU TOMM
cinlovy
Oct 27, 2013
We had a great experience at Crown Hyundai in St Pete. Brian Clausen was so friendly and helpful. We purchased a new Elantra and we are very happy. We will definitely send our friends to Crown Hyundai. Thanks Brian.
Donwillis
Oct 23, 2013
I have been a CROWN customer since 2006 when I purchased my new Hyundai. I have always dealt with Cliff Stoufer and AT ALL TIMES (!) he has been nothing but an EXEMPLARY representative for CROWN Auto. In my opinion, Cliff sets the bar for other service writers to achieve. It is because of Cliff that I remain a CROWN loyalist. I have recommended him to a close friend of mine to be her service writer (M. Potter) and she and I have nothing but the highest for Cliff. Sincerely,D. Willis
B.TUPIK
Oct 23, 2013
MATT IS AMAZING!! HE DID EVERYTHING HE COULD TO MAKE SURE MY 25TH BIRTHDAY WAS THE BEST AND HE DID!! THANK YOU MATT YOUR AWESOME!10/10 :)
christ0pher
Oct 22, 2013
i am writing this review to let people know that going to a big dealer isnt as scary as people think. brian clausen was great to me great attitude to sell and help me really find what i wanted and could afford in my price range. he was very polite and friendly to me and my girlfriend right off the back. when i finally did find a car that would work he made sure to make me comfortable in buying it and fixing the problems i seen with it i didnt even have to ask because he seen them too. he was very knowledgeable about hyndais with specs, interior, safety, and even things that you wouldnt really find out online. im very appreciative towards him and danny lai the sales consultant that worked with me he was also very friendly but most of all moved to get me in and out fast (but didnt rush me, answered all my questions) and helped me find a much better loan than i had. its been a couple of weeks and im very happy with my car especially with the warrenty.
RJolley
Oct 22, 2013
I was nervous about coming to Crown as all of my previous services were completed in north Pinellas with great satisfaction. However, Tomm Burkart and the service crew made my first experience quick and easy. The experience also solidified my status as a full time customer of Crown's service dept., now that I live in the area.
heaeven7
Oct 17, 2013
tom is very professional and friendly everytime i'm at the dealership for service and also when i'm calling concerning the car need'sthank youLevi Reese
Djgallagher44
Oct 13, 2013
When I came to the dealership Matt was the first person to come up and speak to me after being in the showroom for sometime. I traded in my vehicle and bout a new sonata and elantra he was very patient when I didn't know what color vehicles we wanted to purchase and he is not like most car sales people that drive you crazy he gives you your space
mommalori1
Oct 13, 2013
Mathew is one of the best sales reps I have ever had the pleasure to work with. He is friendly and helpful. I would recommend him to any of my friends. Mathew has the ability to make you feel comfortable right away.
tgil1533
Oct 13, 2013
Excellent experience & Phenomenal service! I Have already recommended Robert and Crown Hyundai to a girlfriend. My Mother also bought her car from Robert and Crown Hyundai. They went above and beyond my expectations.
910tonyR
Oct 12, 2013
Very friendly Dealership but, buyer beware! My daughter saved money to buy a car then mom and dad kicked in the rest of the five thousand dollars to make up the differents. We bought her a 2002 Chrysler Seabring Convertible very nice vehicle, or so we thought? The day after we brought it home the engine dropped a lots of liquid on to the driveway. Took it back to the Dealer they check it out and stated, " all fluids are fine and they could not fine anything wrong". Bottom line, new water pump, bleeder valve assy, new supintine belt, timing cover gasket,Trans pan and Solenoid pack, cracked motor mounts, rear window regulator, Thermostat replaced Cooling system Bleeder Valve, two right tires would not hold air. I could go on but, the bottom line is over three thousand dollars so far and more work needs to be done. The Dealership did offer to trade it in for another but I do not trust them plus, we have three thousand dollars in this car now. I spoke to Used Car Manager Carl Michell who informed us that the vehicle was sold as is no warranty and we understood this, what we did not know was the vehicle was only Safety inspected, " A quick safety check is done and that is all". So Crown Hyundai sells Used Vehicles and let customers drive off the lot not knowing all that is wrong with the vehicles. As I said Buyer Beware.
ashleyrenee
Oct 11, 2013
I have taken my car to crown hyundai three times in the past year or so. Tomm has been the one to assist me each time. He always has a smile on his face being as welcoming as possible. The prices are low and the service is great. They get you in and out as fast as possible. I would recommend crown hyundai any day!!! Thank you!
Doug_Norcross
Oct 10, 2013
Cliff Stoufer, Service Drive Manager for Crown Hyundai, made sure that I understood exactly what was being done on my 2010 Elantra's 15,000 mile maintenance and recall repair . Service was performed quickly. My car was returned washed and vacuumed. I could not be more satisfied. Outstanding service.
mchenrym913
Oct 9, 2013
I had a great experience at Crown Hyundai in St. Pete. I will highly recommend it to my family and friends. Thank you Tomm for your excellent help and discount. Since my car needed servicing for a day, Tomm was quick on offering me a rental car. Therefore, I was able to continue what I had to do without any delays. Tomm you are awesome and so are your group at Crown Hyundai. Thanks again, Maggie.
GBTimber
Oct 7, 2013
Robert provided us with a competitive price from a consumer reports inquiry and did a thorough follow-up to ensure that we purchased the new Sonata that we wanted, from him and Crown Hyundai.
andrewday291
Oct 7, 2013
Cliff and team were outstanding. Our car was out of warrantee and they with the help of Hyundai of America fixed our paint. I would recommend their service department to anyone who owns a Hyundai. AAA+
drnurse57
Oct 5, 2013
Tomm was friendly, knew what he was talking about, and gave excellent service. I could not ask for more. would highly recommend this dealership and Tomm.
phobby
Oct 2, 2013
Mark Miller is the exemplary Automotive Sales Professional. Since it had been a while that I had visited a new car dealership I was thus used to the old tactics: a sales agent that did know much about the product, bait & switch, back & forth between sales agent and manager before finally getting pummeled into submission by said manager, I was pleasantly surprised by my experience with Mr. Miller. He was extremely knowledgeable about the entire Hyundai product line and was not in any way pushy. He was the consummate gentleman and truly helped us through process as he was honest and trustworthy. I would recommend him to anyone interested in purchasing a car. Again, Mark Miller is an exemplary sales professional.
jcotinc
Sep 30, 2013
I felt that the Crown Hyndai dealership and the sales person Robert Hogan worked hard to earn my business. I gave 3 "great" and 2 "good" ratings with the good for overall. This was because the car buying "paperwork process" is just not a fun experiance, but I beleive that is true of any dealership. I felt I got a fair, and thus "good" price. I would reccommend Robert Hogan and this dealrship for a person interested in a Hyundai.
tampagymtim
Sep 27, 2013
This was our first experience with Crown Hyundai. Though we did not select the car in the end, this dealership and Mark Miller, our salesperson, established a rapport that will bring us back to Hyundai when we begin looking to trade our other car. Mark followed up on our visit but was not pushy. He made certain that someone would be available the day that we planned to come in and drive the car, because he was off that day. Wayne Rudge, another salesman, greeted us and spent quite a bit of time on the test drive and explaining the various features. We were introduced to the sales manager who was friendly and expressed interest in our business in a friendly manner. Overall, this was a great experience, and we will be back.
probee773
Sep 26, 2013
I called and explained my situation to Jessica on the phone. She spoke with her manager and said, yes, we can help you. I set up an appt with Carl and brought my car in. When I got there he said that Jessica was blowing me off and that he couldn't help me. What a waste of time! Crown service is good, not so sure about their used car sales. Not going back for either anymore.
rodet45
Sep 26, 2013
I have been dealing with this company for almost ten years. I have bought two Santa Fe's through them, and all the servicing on both cars has been with them. Clif stoufer has been my service consultant throughout. He has been excellent. The car has always been returned on time, and the cost has been explained (usually beforehand). I could not recommend them any higher.
2009sonataSE
Sep 26, 2013
I came to Tomm with a flat tire and needed service on short notice. Tomm was polite, professional and courteous. Tomm identified the issue and presented me with multiple options (i.e. I didn't feel pressured to buy anything). Ultimately, my car needed two tires and an alignment. While I was determining my interest in ordering the second tire, Tomm used his own initiative to order the second tire and offered to return it to the supplier if I chose not to purchase it. This avoided any need to come back another day. Tomm, along with the entire staff and service manage, was friendly and helpful. I have been servicing both of my Hyundai Sonatas at Crown Hyundai for over two years and have been very happy with the quality of their service.
sorato
Sep 25, 2013
Shortly after purchasing my new elantra from crown I ran into an issue. I thought it was a simple nail in my tire but it turned out that something had gone through my tire and damaged my rim. Luckily I had road hazard recently added to the car and that took care of the repair which would have been pretty expensive otherwise. Tomm really went the extra mile in getting me taken care of! It took a lot of leg work to get everything together and authorized but he kept me updated every step of the way until I was back on the road. It was a great experience and I'm looking forward to coming back for my regular service and maintenance!
J1whiteley
Sep 24, 2013
Robert was a very patient salesman. He was extremely knowledgeable and was able to spend the time to show us the many features of the vehicle. Great service provided by him. Much thanks!
JamesFrain
Sep 24, 2013
I received outstanding service at the Crown Hyundai dealership today, September 24, 2013 where I purchased my new 2013 Hyundai Santa Fe, VIN number 5XYZU3LB3DG038882 on December 1, 2013. I received a Recall Notice in the mail yesterday stating that my right front axle was defective and required immediate replacement or else it may cause a serious accident. Mr Burkar advised me that my scheduled 3000 mile service date was near and asked me if I wanted to have my car serviced while I was here. Since, I live in Clearwater and do nothave time to return to Crown Hyundai in the near future, I requested that he complete the 3000 mile service at this time. Since I am presently handicapped and wanted a quite place to rest while my car was being serviced, Mr. Burkar showed me to a VIP waiting area. He came and got me after my vehicle was finished and met me at the cashiers to help me check out. I have always received outstandingmaintenance and sales service from the Crown Hyundai dealership, especially from Mr Burkar my service advisor. He is always verycourteous, understanding and professional. I have always referred others to this outstanding, customer oriented dealership based on my own personal experience. Crown Hyundai can be proud to have Mr Burkar on their service advisory staff.Mr. James T. Frain1271 Drew Street Clearwater, Florida 33755Cell: 727-657-2406
jem21635
Sep 23, 2013
One day my trade in was worth $1,500 & then just ( 2 ) days later, they said it was only worth $500. I asked why & how it dropped $1,000 in ( 2 ) days & was told, because of the mark up between the two vehicles I was looking at! I feel Brian is an asset to the Company! Too bad the Dealership kept switching the deal On Brian!
sboulding
Sep 22, 2013
Stephan not only made the car-buying experience painless, he made it downright pleasant! He was extremely courteous and friendly, and he was willing to go the extra mile (or extra ten miles) to make sure we were completely comfortable and happy with our purchase and with the deal we received (which was excellent, by the way). Sales manager, Cris Aviso, was also a pleasure to deal with and made sure we got the very best price possible. I highly recommend Crown Hyundai to anyone looking for a car!
patcarlson55
Sep 21, 2013
We had an excellent experience at Crown Hyundai, specifically, with Mark Miller. Mark was extremely knowledgeable about the vehicles, gave us detailed information about each one we were considering, compared the different models and features, answered all of our questions thoroughly, was friendly, positive, and did not pressure us in any way. We loved working with Mark! His customer service was over the top and not only will we be back to Crown Hyundai, we will send our friends as well. Thanks, Mark!
kagne
Sep 21, 2013
I have never experienced such stellar customer service from both Chris and Jarrett. I am very pleased with the helpful and informative experience I have had with both these men. I look forward to dealing with them again.
tlchristner
Sep 17, 2013
I have always loved the service department at Crown Hyundai. They are thorough, extreamly courteous and respect your time. I recently bought a new Elantra and had my first service done today. Brian Casey is my service manager and he is super. I had a couple of questions and he took the time to explain a few things to me. He never made me feel like a "stupid woman" for not knowing about cars. Most women have a story our two about being treated badly by service folks. The entire experience today was pleasant and efficient.
lmideros
Sep 11, 2013
Was really pleased with the customer service since the moment i parked my car at the service garage. Brian came out and welcome me to the dealer ship. Walked me through the car n showed me couple of scenarios of what was wrong. His knowledge about cars was amazing I would totally recommend Brian and the dealership.
danahdriscoll
Sep 11, 2013
As always I was treated like the most important person there and everything was completed quickly and efficiently! Thank you so much Crown Hyundai for the excellent experience!
SusanVaughn
Sep 5, 2013
Steve Bednar went above and beyond to make our car purchase experience an enjoyable one. He listened to our needs, matched our needs to a vehicle and worked on a proposal that was more than acceptable to us. Additionally, he went the "extra mile" to provide a detailed hands-on orientation of the operating systems inside the car! He even 'paired' our cell phones with the car's Bluetooth system! Best car-buying experience ever.
Amenpressurewashing
Aug 31, 2013
Had to take my grandmothers car ( Susan Campbell ) in for a battery. Service was great, Brian Casey gave us great service, keep up the good work. Thank you.
RobertGuptill
Aug 30, 2013
I put bad fuel in my car from an EXXON station, 5800 Central Ave in St Pete, Tomm did an outstanding job keeping me informed on the progress of the repair. He called me often to inform me, I was glad he did so I didn't have to play the voicemail game. I did have to pay my deductible from my insurance company, but they are working on getting EXXON to pay me back for the damage caused by their product. Tomm has also helped with that, he gave my insurance company the evidence to go after them. I will be calling Tomm for any car problems in the future.
mkbisson
Aug 29, 2013
I will start with this....I absolutely HATE dealing with car salesmen. However, my experience at Crown Hyundai has changed my whole perspective on the care buying process. I just purchased a 2013 Hyundai Sonata, and I could not be happier with the customer service, the price, the amount I received for my trade, and the low-pressure atmosphere. Justin Hoffman was by far the most down to earth and honest salesperson I have ever encountered. He made the process so easy, and I am so glad we made the decision to travel to St. Pete!!! I will recommend this dealership to everyone. I will definitely be making the drive to Crown for all future purchases. Thank you all for the great experience!
Shawnwilliams
Aug 29, 2013
This is my third car that I have purchased from Crown Hyundai and I always have an enjoyable experience! Matthew was very helpful and he made the whole process stress free. I will continue to purchase my cars from Crown!
crubi2
Aug 29, 2013
I brought my Elantra in for service to fix a recall issue and replace a tire with a nail in it. Tomm knew I was on my lunch break from work and he made sure I got my car back as quickly as possible. Tomm is always courteous, friendly, and answers all of my questions. I highly recommend Crown Hyundai for service.
tony42
Aug 29, 2013
I have been a customer for almost 5 years. Cliff Stoufer is my service writer and I have experienced excellent customer service and relationship with him. He takes time to answer all of your questions and makes sure all repairs are made properly.
gustavo123
Aug 28, 2013
Bryan Casey is great to deal with when going for service he is the best i ever dealt with and I had many cars over the years.Sonna Hays is good at her job I just got a SANTA FE and she was fantastic and new what she was doing.I will be sending people to them.Thank You .
joyceed
Aug 27, 2013
Nice experience. Sales person very professional, courteous and knowledgable. Definately will work with Mr. Hoffman if we decide to purchase a Santa fe over a CR-V or Highlander.
poochy327
Aug 27, 2013
Brought my car in for an A/C repair. Making the appointment was easy. Tomm Burkart assisted me promptly upon my arrival. He explained everything thoroughly and took care of me quickly and efficiently so that I could be on my way to work. He even called the rental car company for me to arrange for a rental pick up. When I picked my car up, Tomm explained the repair that was made to my vehicle and asked me if I had any questions. He even had my car cleaned for me without asking! I appreciate Tomm's service and attention to detail and customer satisfaction. Crown Hyndai is fortunate to have Tomm in their service department and I will ask for him every time I bring my vehicle in for servicing.
Spades84
Aug 27, 2013
We have visited many dealerships from various manufacturers and have now returned to Crown to purchase our second vehicle from them. They are very respectful and honest. Matthew Williams was informative and very easy to work with during our negotiations of our new Santa Fe Sport as well as with our trade in vehicle. I am actually returning today to see if we can strike a good deal on another vehicle.
ldiaz105
Aug 26, 2013
My experience at Crown Hyundai was amazing. Mathew was willing to go the extra mile to get me a great deal. He was very sweet and personable. I will definitely recommend him to anyone who wants a great deal.
lylmik
Aug 25, 2013
Sanja was not only friendly and responsive, she was knowledgeable as well. She answerered every question I had about my Veloster Turbo and worked to make sure she could find exactly what I wanted, in the color I wanted. I especially appreciated that she in no way tried to pressure me into anything...she simply explained all of my options and their benefits. It was refreshing not to have to repeatedly tell someone "no" if I was offered an option I did not want.Sanja definitely made the car buying experience a positive one. After dealing with other individuals at other dealerships, I can honestly say I will reccommend her to anyone looking for a car!
neongabby
Aug 23, 2013
Jarett always provides great service. This time was no different. As always, he goes above and beyond with the level of customer service. He is a credit to Hyundai. Don't let him ever leave. :)
Big dawg
Aug 21, 2013
I have had to have my car serviced by Hyundai three times this year and every time I have just showed up unschedualed. Tomm has not only worked me in but also made sure that my car was finished in a timely manner. I know that if I have any issues with my car I can always count on Tomm to help me out.
SWB1
Aug 19, 2013
I needed to return my Sonata for Nitrogen fill of the tires.Along with Imad I was given a appointment where my car was serviced as soon as I arrived at the dealership..I was also provided with a complimentary oil change and the car was hand washed.The entire experience took only an hour.Jarett was very friendly and courteous.Thank you.
kimg143
Aug 17, 2013
Mark was great, made sure I found what I wanted ,Out on the test drive we stopped at other Crown dealers along the way for me to see what was out there. (at my request). All employees were very friendly. They work with you no matter your situation. I would highly recommend them.
wmrecord82
Aug 14, 2013
It was my first service appointment for my new Hyundai Genesis. I had a lot of questions and also many things I wanted checked on the vehicle. Tomm was very friendly, informative and helpful. He also went the extra mile to ensure I had a good overall experience by having the techs perform additional work just to be sure my needs were met. I would highly recommend this dealership/service station to other customers. I was very happy when I left.
mayan
Aug 13, 2013
We have been very satisfied with this Dealership...From the purchase of our car in 2006 right up to the present 2013. We trust Crown Hyundai and feel comfortable with our manager Cliff Stoufer. He has Always explained services and has made us feel welcomed/not rushed/ and confident that we are getting the BEST service for our investment!! We highly recommend Crown Hyundai to any educated consumer. Thanks you Debra and Richard Chaney
Stephjo23
Aug 13, 2013
I needed to trade my car in immediately, as it was slowly dying. I knew going in that this would be no easy task since I had a small downpayment and was upside down with my car. After walking into Hyundai Crown, I have never felt so at ease and treated so wonderfully. Sonna, the sales person that helped us, treated us like gold and I will always remember this experience. I was able to trade in my car for a brand new Elantra and finally have peace of mind when I start my car. Thank you to Sonna and Danny for your wonderful treatment that day. I appreciate it more than you know!
Kenton20
Aug 13, 2013
My husband and I were at Crown Hyundai on Sunday Aug. 11, 2013. We were out and about and decided to stop in and look at the Accents and Velosters. Mark Miller came out and greeted us and let us look to our hearts' content, without making is feel pressured. We truly enjoyed our experience, and when it is time for us to get a new car, we will definitely be in touch with Mark. He was able to answer our questions without hesitation, and we left feeling a lot more familiar with the Hyundai vehicles. I especially liked the lime green Accent hatchback and the Boston red Veloster. Thanks Mark! Sincerely,Ken and Tonya Kelley
smclear
Aug 12, 2013
For the past 4 years, I've been using Crown's Service Center, and am very pleased with them, particularly with service advisor Cliff Stoufer. Cliff is always very helpful and informative.
evansanonikhon
Aug 11, 2013
Paid a visit to Crown Hyundai yesterday due to a broken visor on the driver's side of my brand new 2013 Elantra. I was very upset since i had just bought the car and it hasn't been a month of driving yet to discover something had been broken. I hadn't touched the visor at all, even during the test drive and for the first time i touched it yesterday, it had snapped off and was obstructing my view of the road. I don't know what caused the visor to break. I pulled it down softly and it just snapped. Might've been the heat from within the car(car thermometer said 95 degrees outside), that caused it to weakened. Regardless, i was upset and i headed to the service center to see if there was anything they could do. I walked in and it seems that everyone was busy so i asked the first person i could find. That man happened to be Tomm & at first i asked him if he could assist me. He replied with "Do you have an appointment?" I answered," No, i wasn't aware that i had to make an appointment." I think he could tell how upset i was and offered to assist me anyway. I told him about the problem, and after a few quick questions, he made a call to the shop and i was lucky that they had one in stock. He personally ran over to retrieve the visor and it was replaced in 10 mins. All in all, i felt much better after being helped by Tomm, he also informed me that it was covered by my warranty so all it had cost me was just 10 mins of my life. I'm sure everyone in the Service Department are friendly and accommodating, but i'd recommend Tomm whenever you have the chance!
dksm34714it
Aug 7, 2013
efficient & helpful in getting the part we needed & getting us in from out of town to get the parts replaced we needed etc. More reliable than the dealership near us where we live.
happy one today
Aug 2, 2013
Justin went out of his way to make the deal happen, we will ne seeing him the next time i need a car,thanks for all the help
Jennbax831
Jul 31, 2013
Jarett provided excellent customer service and was very professional when working with me. I highly recommend this dealership and service department. Thank you for the great service.
LizBonney
Jul 31, 2013
Gary was very personable and has a great smile. He was patient with me and showed me many used vehicle on the lots. Then he went on the computer to see if there was anyway he could find something coming in, here, your other dealership etc. I gave him my info and he gave me his info. I emailed him this morning with a question and within 20 mins he called me. Just very efficient and overall my experience wasgreat! I would recommend him to others. Hope he finds me a car. Liz Bonney
AlysonTripp
Jul 29, 2013
Great service and sales! I am on my 2nd vehcile and this dealership is always helpful, nice, and knowledgable on their products and service. Always a great experience!
hauserd
Jul 29, 2013
I gave Crown a good review, because Mr. Clausen was very helpful. He worked hard looking for a car that would be right for us. He did not try to pressure us into purchasing just any car. He made our experience a pleasant one.
CanadianSteve
Jul 27, 2013
Absolutely the best experience I could ever had hoped for. Charles Johnson immediately made me feel at ease. He listened to my situation - I had limited finances and no credit history - and not once did he make me feel like my business wasn't worth it. Then I met Carl, and between the two of them, I was given the car I wanted but never thought I'd qualify for. Carl worked an entire week to find me the best deal possible. I don't think I've ever seen nor heard of someone working so diligently. Words cannot truly give justice to the gratitude and appreciation I have for Carl and Charles. Better hold on to these two Crown Hyundai, wherever they go, I go!!! Loyal customer for life! Thank you Charles and a huge thank you to Carl for working so hard to make the deal work!~Steve
Caitlindayy
Jul 24, 2013
Customer service is obviously Jim Webb's number one concern. Myself and my family members will return time and time again just for the service from Jim Webb.
Vixdeemire
Jul 24, 2013
Crown Hyundai, specifically Sonja Danicic and Rey Akuffo are the only reason I am a repeat Hyundai customer. They communicate with me on a level that is direct, honest and fair and I always leave there feeling happy about my auto purchase. Prior to meeting and working with Sonja and Rey, I always had very bad experiences with car sales consultants (at different dealerships other than Hyundai) and absolutely detested car shopping. As long as Sonja and Rey are my contacts at Crown Hyundai, I will continue to buy there. They "listen" to my needs and wants which like many people are higher than what we can afford but they always find a way to negotiate the best value utilizing incentives and creative financing to get me in a car I love and can easily afford. Thank you Sonja and Rey....I can hardly wait to see you again in 3 years:)Vickie Dunmire
Bailey22
Jul 23, 2013
I first had contact with the dealership on line. I received an email right away with an appointment time with Imad Yazback. Because of my schedule, the purchase was a two day process totaling several hours. I could not have been more pleased with the way I was treated. Imad was courteous, professional and thorough and walked me through the various processes in detail. At no time was he condescending like other sales people I have encountered. He walked me through the various options when I was considering whether to choose the Sonata and showed me other models for comparison purposes. He answered my questions and did not pressure me to make a decision. When the purchase was complete, he sat with me in the car and reviewed every feature completely. Changing cars is invariably a difficult transition but when I left the dealership I felt confident of my ability to utilize the many features that come with the new Sonata. I would highly recommend Imad to anyone considering the purchase of a new or used car. I trusted him implicitly throughout the process and never felt that he was being less than totally honest.Danny Lai handled the financial side of the purchase. He, too, was professional, courteous and knowledgeable. There are countless papers to sign in this type of transaction but he thoroughly explained everything and did not try to pressure me into unnecessary purchases. He made recommendations based on my individual situation and I found all of his advice to be financially sound.I have not yet dealt with other departments at the dealership but if their performance is as stellar as Imad's and Danny's then I have found my "lifetime dealer".Congratulations to Crown Hyundai for hiring these two outstanding professionals.Sherry Vander ZandenSaint Petersburg, FL
TFPerrin
Jul 23, 2013
I got a great deal and I LOVE MY NEW CAR! I was on foot and it was a hot day, I looked a MESS as I roamed the car lot. Sonna was great! She answered all of my questions with no pressure. I bounced around for a few days before finding the Elantra I fell in love with. She worked overtime and I drove off in my new car that evening! I had fun and am happy to be in the Hyundai family!Therese Perrin
CTOM
Jul 21, 2013
We extend our thanks and appreciation to Crown Hyundai Service Department for the excellent service.Chris Sanborn, Service Manager, and Brian Casey, Service Advisor, were very courteous and helpful.Mr. Sanborn took on a personal role in helping to identify and solve a concern we had with our Santa Fe.
kkochani
Jul 20, 2013
I am a navy wife and was looking to down size a from a SUV to a sedan or car. I walked into Crown Hyundai and immediately met Jessica. She had a huge smile on her face and seemed eager to help me. I had already been to 2 other dealerships and was not impressed with the experience I received. I had all of my research on what my trade in was worth and knew exactly what I wanted to pay. Jessica worked with me first test driving the Elantra and then the Sonata. After finding out Crown gave me what I wanted for my trade in and worked with me since my husband was over seas, and I didn't have a power of Attorney, I chose the Sonata. Jessica and the team at Crown gave me such a good deal and the service was amazing. Car shopping is a stressful experience when you are by yourself, speaking for 2, but Jessica made it one of the best experiences I have ever had. I would recommend her to all of my friends and family. In fact my mom is considering trading in her current vehicle, and I told her, that her first stop has to be Crown and ask for Jessica.
MiltonBronson
Jul 19, 2013
I Came to Crown to check my options on a new car. I was not totally committed to buying at this time but my car had 79000 miles on it and would be needing work very soon. Jessica was very friendly thorough out the process. She gave me very good information about the best and worst scenario of the value of my trade in. She wanted me to take a test drive of the new Elantra but I declined. Actually I was on the fence about buying a new car so I thanked her for her understanding and departed. I don't happen to be an impulse buyer. I need time to think. I then received a call from Crown and decided to go back and contact Jessica. I then test drove the 2013 Elantra at Jessica insistence, liked it, like the deal that I was offered and subsequently drove away in my new car. I had forgotten to bring the extra ignition key and due to personal situations was unable to get the key to Jessica as quickly as I would have liked but was never hassled about it. Thanks Jessica!
rconn0364
Jul 19, 2013
I wanted to buy a used car for my wife.I ran into Robert Hamm at the dealership and asked him if i could get a price on a car. Robert then walked me into his office and showed me a few cars online. I told him I needed to have the wife here because we were trading her car.We set up an appointment and I left . The next day my wife and I showed up and I introduced her to Robert they got along real good this made it easier for me to talk about buying a car.Robert showed us what we wanted not what he wanted for us. The car was a used 2013 Elantra a very nice car for what we needed.After the test drive we put some numbers together and the paperwork started.Robert felt he could do better so he worked on something behind the scenes.I would say it took 15 minutes or so and came back said for 1 Dollar a month more we could get a brand new car (2013 Elantra) well that was a no brainer. After some time passed I signed the papers and we now own a new car.Robert didn't stop there.He took off the tag from the old car cleaned it and fastened on the new car with a new frame. Robert then took us to the fuel station and fulled the car up when we arrived back to the dealership he went over everything on the car. He linked the Bluetooth and explained all the buttons and switches.This was helpful there is some new technology that we did not know about. We had a great experience buying our new car I will be back to purchase another.Buying a car can be a stressful time for anybody But Robert made it so easy for us. I would like to thank Crown Hyundai and all the personal for making it a fun experience and not a stressful one.
ricjwcz
Jul 19, 2013
Sales person Gary Scott was really helpful and honest.He took the time to explain everything and make sure we understood. We felt like the business manager low-balled us on the value of our two trade-ins.
madgerenner55
Jul 18, 2013
friday i had a dead battery in my 2011 santa fe. i called AAA the driver came out but did not have my battery on his truck. i got a jump and went to advance auto parts. had a battery installed and was out the door in 10 minutes.The clerk gave me my old battery with the recommendation the dealer may want to test it themselves. i came to crown 9:00 am sat july 13. i encountered tom burkhart. first question from him, "do you have an appointment?" no...he then said i can't help you until 4:00. i did not have a chance to tell him about my problem i did not require any service.i explained my situation and had a strip from AAA and a receipt for my new battery and would like a refund since my battery was only 2 years old and still under warranty. he said my old battery would have to be tested in my car after 4:00. i assumed a dead battery to be tested was dead in or out of the car. asked why i didn't come in friday when my battery failed. i guess because my battery was dead and i didn't have an appointment then either. tom told me i could buy another battery for $78.00 and have it installed after 4:00. by then i could see he did not want to deal with me. being as rude !!! as he was i left tom my old battery to test all day. i would not deal with him again. he is a detriment to your service department.
Leddy
Jul 18, 2013
I have to say Tomm and Jarett made my experience at crown Hyundai very pleasant and comforting knowing that I was in great hands! Great job guys!
bholley6781
Jul 17, 2013
I had gone to the dealership to test drive a used GMC Envoy. Unfortunately, no one told Jessica Scarboro that the vehicle had been sent to the auction due to "issues". She was very apologetic that she did not know this and would have called me to save me a trip all the way down there from Palm Harbor. However, she did suggest an alternative (Chevy Trailblazer same year similar miles) which was being detailed in the shop.I took this vehicle to my mechanic in Palm Harbor and he gave it an okay. As I was driving an Enterprise rental, Jessica offered to take me to the Enterprise office down the street so I could drop it off. While we were gone, the rest of the prep work (oil change/fluids etc) was performed and I left with my "new" car. Thank you, Jessica, for your excellent customer service and for going out of your way to accommodate me. It was a pleasure dealing with you.
trevoro
Jul 17, 2013
I had an excellent experience working with Manny Gomez at Crown Hyundai in St. Petersburg. He did not pressure me into purchasing a vehicle and allowed me time to go home and think this over... definitely not a hard sell but what any potential buyer wants in a salesman. If you are in the market for a car, or, as I was, are thinking about ending your lease early and purchasing the leased vehicle, go in and ask for Manny.
Weston22
Jul 17, 2013
The sales person made my experience of buying a new vehicle a pleasure, no stress and I got the car I needed. I would recommend this dealership to anyone buying a new vehicle and highly recommend the consultant "Manny" that made my buying experience so easy to make.
GBremer
Jul 16, 2013
Robert provided excellent and informative service in every way. He was friendly, courteous and knowledgeable. He listened and was not in any way overbearing. I would definitely recommend the dealership and, especially, Robert Hogan.
kennadysmom
Jul 16, 2013
It was great working with Jessica. She was very professional, and knowledgable. She made it a smooth car buying experience. I will definitely refer friends and family to her!
evansanonikhon
Jul 15, 2013
I came to the Crown Hyundai dealership as my first choice with my parents in search of a car. Though, i must admit they weren't my top choice to come searching for a car(Honda was), my parents were set on finding something here because they had previously bought a car here about seven years ago and they said they got it for a very good price and had no problems with it ever since. After browsing around the lot for about 30 mins, we were greeted by Sonna Hays, who was very helpful. As her other reviews have stated about her, she isn't the stereotypical "pushy salesperson." She was very attentive and understanding about the specifics we were looking for in a car. Her service was impeccable! Sonna did a very good job to catering to our every need and did whatever she could to make us feel comfortable. Sonna allowed us a lot of time to talk things over among ourselves and was very patient with us. She understood where we stood financially and she did the best she could to get us as close to our goal as possible. The quality of work & customer service is great. A very warming atmosphere. Danny Lai the finance guy, is a very welcoming personality and i am very happy that he helped us. As Asian Americans, he could relate to where we are financially and gave us the most information, clear and cut, about our payments. In no way did we feel threatened or overwhelmed by Sonna & Danny, i would definitely recommend them for any of our relatives or friends who plan on going to Crown Hyundai to purchase a car.This rating should have a perfect score but unfortunately, there was one big complaint that we, as customers had that day. Friendliness, only scores "good" than "great" because of a we were dealing with a financial consultant named Fernando. He was dealing with us before we switched over to Danny. Unlike Danny, he did not make us feel very comfortable.He seemed very impatient. I don't know if that's how he deals with other customers but we felt very overpowered by his presence. He and my father had a disagreement about where they both stood on the payment deals, but that wasn't the problem. It was more of his demeanor and his body language. My father understood what he meant but he felt that he wasn't being treated in a friendly way. As did I and my mother. We do not appreciate that type of treatment. He was very loud and it was somewhat drawing unwanted attention to us. Had it not been for Sonna being there at the moment, we would've walked away and went to another dealership. We were told he is a very nice guy, but unfortunately, our experience with him differed and for that reason i won't hold the Crown staff responsible for one person's actions. I had decided not to ask to see a manager about his attitude but like i said, we were close to just walking out. Not sure if he was having a bad day or if he was sick, but customers should not be treated as if they are lower class. Sonna saved the day and got us over to Danny right away. We were able to get a deal done and drive off the lot in a new car. Overall, i would recommend the Crown Hyundai dealership. Our experience was good but had it not been for how one person treated us, it would've been great. Sonna Hays & Danny Lai did a perfect job to satisfying both parties & we're very happy that we were taken care of by them. We received a good price & we're satisfied we chose Crown Hyundai.
bulldog70
Jul 15, 2013
Bought a new 2011 Santa Fe from Imad and was an excellant sales person. His knowledge of the car along with his honesty made me come back to buy a 2013 Santa Fe. I then received the same excellant service from him and he even knew my name. You can tell by talking to him that he cares who he sells a car to. My roommate even bought a car from him last year. I would recommend friends to buy from him. Crown Hyundai has the best selection of vehicles.
CarmenMartinez
Jul 14, 2013
My experience with purchasing my veloster was very good, I did not feel rushed . The salesperson Richard Crocker was very knowledgeable and helpful in answering any questions I had. The staff was very nice and helpful..
Carynreed1958
Jul 14, 2013
My husband and I have bought 4 cars from this dealership in the last 5 years. The reason we don't go anywhere else is because of Carl Mitchell. Carl is the most professional sales person I know. Carl is patient, if I don't like a car, he will find me another and with a smile. He never makes me feel guilty for making him work harder. My husband and I opened a small business this last year so we had to stay in a certain price range, Carl made it happen, again with a smile! Carl gets the job done and makes sure the experience is a good one! We go to Crown Hyundai in St.Pete because of Carl Mitchell!
kcoglianese
Jul 13, 2013
I initially spoke to Chris Aviso; Sales Mgr. over the phone to inquire about a used vehicle on their lot I spotted on the internet. Chris then put me in touch with salesmen Justin Hoffman who went to the vehicle in question to answer the questions I had about it. Chris even went so far as to say he could put me in that vehicle and stay within my budget and to my surprise, they did!! Justin knew I would be coming the next morning to look at the vehicle and that I was driving a distance, so he stashed it overnight so it would be there the next morning and I wouldn't have wasted a trip. (Thanks again Justin). Daniel the finance guy introduced himself even before we were to sit down and finalize all the paperwork and was very knowledgeable and to my amazement found an even better finance rate than the one I was securing on my own. The dealership is very clean and modern and everyone there, was friendly.I would recommend Crown Hyundai to anyone.
BrandyDerr
Jul 12, 2013
I went in to Crown Hyundai expecting the typical "used car salesman". Rob Hogan was incredibly helpful. I am probably the most indecisive person in the world and he listened to my needs and picked out the perfect car for me at an unbelievable price. I would definitely recommend Rob Hogan at Crown Hyundai to anyone that is looking for a new or used car!
unicomystic
Jul 12, 2013
I HAD A FANTASTIC EXPERIENCE working with Jessica. She was super comfy to deal with without any pressure. She asked me what I was looking for and that was exactly what we looked for. She didnt try to pressure me into something more than what I needed. I enjoyed doing business with her and I will deffo be referring her and the dealership to anyone looking for a vehicle.
Candorian
Jul 11, 2013
Justin Hoffman was a great help and very informative about each car we had viewed. He didn't come off pushy and kept a rather calm and friendly demeanor as we took our time with our decision. If I were to buy another car I would most likely go to him again. Only bad experience was with Julio Ayala who almost made us want to leave with how much he wanted to push a new car on us.
lfields730
Jul 11, 2013
Visited the dealership specifically to lease a new Elantra Limited. We are long time Crown customers, but this was a first experience with the Hyundai brand. Gary Scott greeted us at the door. The entire sales experience from start to finish was low pressure and professional. Gary patiently took us through all the options available. We found our new Elantra very quickly. Gary (and Crown) met and exceeded our expectations. Thank you.
majlis
Jul 11, 2013
Charles Johnson is the perfect salesman, the kind I like, no heavy pressure, very knowledgeable, helpful and courteous with a great sense of humor. The facility/showroom is also very comfortable. I choose Crown over the 2 other dealers in my area because of Charles!Maj-Lis Carlson
midedman
Jul 11, 2013
Robert & Darius were wonderful. From the minute I walked in I was treated with respect and both salesmen were patient while I decided just want I wanted.
salserojun
Jul 11, 2013
Sonna Hays was exceptional as my sales consultant. She was very professional, accommadating and very pleasing. It was a pleasure buying a car with her help. She was very knowledgeable and took her time to explain everything about the car I was interested in. She was never "pushy". Chris (the sales manager) was also very personable. I was in and out of this car dealer in 2 hours and a half. If anyone has ever bought a car before knows that buying a car is an all day affair. Not at Crown Hyundai of St. Pete., Florida and Chris made sure of that.Danny Lai (the finance guru) was also a pleasure. Usually they try to sell you everything under the sun. Not Danny. He explained everything once and that was that. Never pushed me to buy anything.Overall a 10++++++My wife will be needing a car soon and we will definitely be buying here again.I recommend anyone looking to buy a car, come here first. You won't be disappointed.Ask for Sonna Hays, she is awesome. I am sure everyone else is probably just as great. Thank you to Sonna Hays, Chris (sales manager) and Danny Lai (financing). It was a pleasure with all of you.
amirdaoud
Jul 10, 2013
I am extremely happy with the overall experience and level of service I have received when purchasing my new car. Robert Hamm is the best sales person I have dealt with. He answers all your questions honestly and accurately. He made the buying experience a pleasure and I would highly recommend him to anyone considering a Hyundai. I had dealt with another local dealership which was unprofessional and rude which is why I traveled the extra distance to buy the car from Robert.Thanks Rob for all your hard work !!!
Katmscott11
Jul 9, 2013
I brought my 2011 Genesis Coupe in for an oil change this week. I was greeted by service writer Tomm Burkart. He said he would be able to get me in and out quickly as Crown Hyundai has a Express Lane for oil changes. I was shocked when Tomm came to the waiting area in about 25 minutes and said the oil was changed and it was washed and ready to go.. I was able to get on with my busy day in no time. Great job Tomm and the service department at Crown Hyundai!!!
metsfan624
Jul 8, 2013
Mark did a great job of helping me buy my new Sonata. Great communication and coordination for pickup especially since I drove from eastern Hillsborough county. I'm sending everyone I know to see him for a new car. Thanks for everything Mark! -Eric Redden
Mercedes9002
Jul 4, 2013
This was the best car buying experience we have ever had. Everyone from the moment we walked in was helpful and friendly without being pushy or obnoxious. They handled our requests with ease and made the whole process simple and fast. Gary our salesman was friendly, professional and knowledgeable. Definitely recommend this dealer.
missychela
Jul 3, 2013
Charles was very helpful and made my experience worth the drive over. Charles was patient and answered all of my questions. He even engaged my son in the decision making process.
2009sonataSE
Jul 3, 2013
Cliff Stoufer has earned my highest recommendation for Service Advisor. I have been a customer of his for ~2 years now. This is my first time ever commenting on a website like this, but Cliff certainly deserves the praise. I have a very hectic and unpredictable work schedule and Cliff always works to accommodate my needs. Moreover, he doesn't suggest unnecessary repairs/service and provides useful insight into the maintenance of my 2009 Sonata SE. Cliff is polite, smart, accessible and friendly. He works hard to give his customers great service and he represents Crown and Hyundai well. If you are unhappy with your service in the St. Petersburg / Clearwater area, I recommend calling Cliff Stoufer at Crown Hyundai.
peeps1214
Jul 2, 2013
Cliff and his team worked relentlessly to find the source of my problem. They were friendly, informative, and did everything to make the process as painless as possible. They went over and beyond to help me and to repair my alarm system.
SWB54
Jul 2, 2013
Stopped into dealership on 6/21/13 and although very busy Tomm was kind enough to have my front vanity plate installed while I waited-only took a few minutes.Also,Mark Miller helped me resolve a Bluetooth issue.Thank you guys.Steve Bennett
sireboy1
Jul 1, 2013
Imad is wonderful to deal with he will not push a sale and will only sell you what he knows you are comfortable with. He went out of his way and above my expectations to get me into the car i wanted and never once said it was impossible to have that vehicle. I am very appreciative of his patience and understanding for making the exact sale i wanted and needed. I had come back to Imad after going through a prior purchase a few weeks before and would highly recommend anyone in the market to make an auto purchase to give him a call. So far to date I have had a great experience with all I have come into contact with at Crown, going through the purchase and the follow through by the person that will be handling my service here on out. Thank you to all !
genesis3636
Jul 1, 2013
I researched the 2013 Hyundai Genesis sedan and competing vehicles (Cadillac, Lexus, Infiniti, Mercedes) for several months before deciding that the Genesis offered the best features, value and warranty. I purchased the Genesis R-Spec at Crown Hyundai in St. Petersburg, Fl and had an A+++ experience from the dealer. I dealt with four Crown employees: Rey Akuffo, Sales Manager and Salespersons: Robert Hamm, Sanja Danicic and Mike Mabini. Each person was outstanding in their own way.I started my search with an internet price request from all dealers in a 100 mile radius of my home. Before this, I hadn't really considered Crown Hyundai as it's 80 minutes from my home and there were three other Hyundai dealers that were much closer (New Port Richey, Courtesy and Wesley Chapel.) Within five minutes of my request, I got a call from Crown Internet Salesman Mike Mabini. He found the model and color I wanted and assured me that they would beat any competing price (and they did). Other Hyundai dealers responded hours or days later or not at all.I arrived at the dealership the next day and Mike Mabini was with another customer and with unselfish teamwork and without hesitation, he put me together with Salesperson Sanja Danicic so that I wouldn't be kept waiting. Sanja was very helpful, friendly and knowledgeable about the vehicle and available incentives and rebates. I began the price negotiations with her and then dealt with the Sales Manager.Rey Akuffo, Sales Manager was a pleasure to deal with. He was honest, above board, friendly, patient, knowledgeable, professional and worked hard to make the sale with very competitive pricing. He called other dealerships looking for the exact model but in the end, we upgraded to the top of the line R-Spec that was on the lot as it was in the colors we wanted. Mr. Akuffo did an outstanding job in making the deal work and coordinating the transaction. Even though the dealership was busy, my experience with him was relaxed and stress free. He is a pro.I was then put together with Senior Sales Consultant Robert Hamm to finalize the deal and the paperwork. Rob is friendly, detail oriented and patient. It was obvious that he wanted to make this experience flawless and stress free. He is genuinely a nice guy and a pleasure to deal with. He has been in automotive sales for a number of years and his experience, confidence and professionalism shows. He goes above and beyond the call of duty, arranging for unwanted pin striping to be removed and even offering to drive 25 miles to my home after work to finalize my trade-in. I highly recommend Rob and would be confident in sending family and friends to him for a car.To summarize, you can't go wrong with a purchase at Crown Hyundai in St Petersburg, FL. They'll give you a fair deal and make your buying experience stress free and a pleasure. Very highly recommended: A+++.
carlson4
Jul 1, 2013
my experience with the sale was very good and i will return again.[ will also recomend the dealership to friends and family to buy fromyou
linweg23
Jun 30, 2013
This was one of the best car buying experiences we have ever had. Charles Johnson was extremely helpful and knowledgeable about purchasing the Hyundai Sonata Limited.
venice10
Jun 29, 2013
Justin was very responsive to our needs. He listened to what we were looking for. It was a surprisingly painless car buying experience. I would highly recommend Justin to anyone buying a car.
njdesantis
Jun 28, 2013
I brought my Hyundia Santa Fe in for a recall service. I was treated with the utmost respect and apologized to for having to spendmy time to bring it in. The work was to be done was explained to me in great detail, the defective part shown to me and was done in a timely manner.I even received a "thank you" car wash.
lzrichard
Jun 27, 2013
I went into the dealership looking for small model used cars. Before I even got there I realized that I wasn't going to be happy with the smallest model. Mark Miller was my sales representative and was very patient, as I clearly was still in the exploratory stage of my buying experience. He showed me used, new, and even discussed leasing as an option. We took a drive in the car I became interested in. I ended up making a new car decision and am very happy. I purchased a Sonata and find that it is a lot of fun to drive. We discussed all of the potential options available on the vehicle and I chose one that met my needs without getting those expensive options I didn't require.It is never easy, at least for me, to spend this much money so I appreciated calmness and patience as we went through the process. All in all, I am pleased.
MMats
Jun 27, 2013
Whenever I have to bring my vehicle in for service it is always a quick and easy process! Tomm is always very nice and easy to work with! He is always very accommodating! Even if Tomm is with another customer Brian Casey was happy to help me, he was very polite and it was smooth sailing with Brian as well! I happen to speak with the manager Chris Sanborn in passing and he was very welcoming! AWESOME Service!
praythepsalms
Jun 27, 2013
justin had the car ready for us. we only spent 2 hours in the purchase.he knew the product and all the discounts. over all the experience purchasing the elantra was q pleasure.
sprout72
Jun 27, 2013
Tomm cares! //he goes the extra step to provide a great service experience. He tells you he will do something and follows up .... Great service!!!!!!!!!!!!!!
petedudley
Jun 26, 2013
I went into the dealership just to look at a few vehicles and see if i could find one that i liked. Mike was very helpful, knowledgeable and was able to find me a vehicle that i knew i wanted. I was able to get into a truck that day and i am completely satisfied and happy with my experience.
2oldgirls
Jun 26, 2013
Last evening, I pulled a splash panel off & tore it in 2 places. I went to the dealership this am at 730 w/o an apptmnt. Tomm looked at the car, made an appointment for 230 this afternoon for the repair to be completed...said it would take about an hour. I returned at 230, the car was taken right in to service dept. Within 15 minutes, Tomm told me they couldn't save the existing one... would need to be replace for $94. Told him to go ahead with repair. Repair was completed within 20 minutes at a cost to me of $67.35. I was in & out and on my way home in 75 minutes from start to finish. Thanks very much
ChrisMiss
Jun 24, 2013
Imad was exceptionally patient and went above and beyond to ensure I got what I was looking for in a second vehicle. This was my second purchase from him and plan to return.
kaitlyn24
Jun 24, 2013
I would never buy or send another customer of mine or family member ther. they [romose the wqorld and even the g.m. promised me and neither on delivered. on. then they called my parents and said we made a mistake and you owe us 950.00 dollars. nice way to do business. we will never go there again or to hav the car serviced
bertie47
Jun 23, 2013
Brain is one of the nicest car sales person I have ever dealt with. I would reccomend Brain to sale a car to any of my friends.
Dpd4333
Jun 21, 2013
Mark was outstanding. He was honest and not pushy. He made the experience awesome and easy. Danny was was very thorough and helpful. Jarett was super nice and helpful with setting up my first service. The day after I bought my car a Pelican pooped on it A LOT. Mark had it washed and detailed again for me. Best experience with a car dealer EVER. My 2013 Veloster is amazing. Totally love everything about this car and this dealership.
ejcummings
Jun 21, 2013
from beging to end cliff maintained the highest degree of professionalism. no actual begging just amiss spelling. my 05 sonata v6 was going into limp mode.i was having trouble for 2mo.after 3 mechanics. i through in the towel. finaly i was advised to take it to the dealer.im so glad i met cliff. the service manager and a top tech took over. driving and reading the hand held diagnostic device.they went on too replace one of the 4 oxigen sensors. not all just one . i could not be more pleased. they focased on repair not just replacement.thanks
jllawrence
Jun 21, 2013
Worked with Mark for the sale of a new Elantra. Mark was quick to answer all of my questions and gave me the exact price I needed. Ultimately, I purchased from another dealership but not because of a bad experience with Crown Hyundai or Mark. My decision was baed purely on location and at the time the drive to St. Pete would not fit in my schedule. Thanks for all of your help, Mark!
ricardo2011
Jun 21, 2013
The only thing I have to say is that Chris and Cliff are AWESOME!!! THANK YOU BOTH FOR BRINGING THE EXCEL-LENT QUALITY BACK TO CUSTOMER SERVICE. I though we had none here in Florida. YOU GUYS ROCK!!!! THANK YOU AGAIN AND WISHING YOU BOTH ALL MY BEST.....
ncolton
Jun 20, 2013
Tomm is awesome. Always takes care of me. Very thorough and lots of knowledge. Jessica Scarborough my sales person was awesome also. I would def refer friends and family to dealership.
crazern80
Jun 20, 2013
Robert is an AWESOME Salesman, he spent a lot of time with us, and explained the benefits of purchasing a vehicle vs. leasing. We knew a little, but he really opened our eyes, and we had an ah ha moment. I was on the fence about the Hyundai and the Kia. Robert made the difference with his time, patience and information. He was not pushy or aggressive which made him the perfect sales person for me.I would send all my family and friends to him for a car/suv.
Elise315
Jun 20, 2013
Robert was a pleasure to work with. Would recommend to friends/ family in search of a new car. Thank you for your time and effort.
BKAA6674
Jun 19, 2013
2011 Genesis 4.6. Lost brake lights night before. Arrived at dealership before open and w/o appt. Met Tomm coming in, giving him the story, time constraints, etc. He initially said, "See what we can do", which I interpreted as "Get to it when we get to it". Notified hospital that I'd be late for rounds, maybe start of clinic. No sooner had I sent message than Service MGR Chris offers to take me to work. Tomm assures me they'd contact me later than day. I reiterate (and then again) my limitations and assume that the next few days will be spent in a rental minivan, awaiting word. By lunchtime, Tomm calls to report car completed. Again, Service MGR Chris comes to get me.For those of you (like me) that 'can only imagine' the level of service that must come owning a Mercedes or Rolls Royce, this is it. Not only has the Hyundai Genesis greatly exceeded my expectation for a luxury sedan (surpassing the 335i and C300 that I drove before buying), but the service department has set a standard higher than any car owner could hope for.I'm blessed, amazed and grateful to the team at Crown Hyundai in St Pete, FL. Not only did they accommodate my schedule, but saved some very important days ahead.
lsavage2013
Jun 19, 2013
My overall experience was exceptional. I visited 3 dealerships the same day I purchased my car, another Hyundai dealer and a Toyota dealer. The staff at Crown is very professional, friendly and helpful. Imad and Gary were such a pleasure to work with! I felt no pressure to buy at all which was quite a relief after a very trying day doing this type of thing for the first time on my own. I'm extremely happy with my purchase and I will return to Crown when my lease is near it's end.
probee773
Jun 18, 2013
Jarett is awesome! I came on my lunch break and he made sure to get me in and out of there very quickly. And, when he pulled my car around to return it to me, he noticed some road tar on the side that he spent 10 minutes removing for me in 95 degree whether. Way to go above and beyond! Thanks Jarett!
brooke123
Jun 18, 2013
I am always pleased with the friendliness and knowledge of the staff especially Cliff my service writer. He goes out of his way to make sure that am pleased with my car before I leave and even days after my service.
JoyceStrickland
Jun 17, 2013
I haven't bought a new car in many years and was very skeptical about the car buying process. I do not like to be high pressured into a sale. Sanja was such a pleasure to work with. She was very patient and made sure I got what I wanted and needed-nothing more, nothing less. The financing process was the easiest I've ever been through. I let them know where I needed to be and they met my price and payment limits. Julio was very gracious and made me feel like I was part of the family. Danny was very friendly and explained the financing and optional coverages to me so I would understand completely. Everyone at Crown Hyundai made my car buying experience a very pleasant and painless one!! Thank you all for your help! I sure do love my new Tucson!!
rfrost10
Jun 17, 2013
Brian Clausen was excellent when I went in to buy a new Hyundai. He went through the entire process with me, explaining everything and offered to let me call him in case I had any further questions. I would highly recommend him to anyone interested in buying a new car from Crown Hyundai.
thegarretts2
Jun 16, 2013
Appreciate the service Charles provided. He did a great job! Assisted us in setting up our radio service and took his time in addressing our questions and concerns. Was easy to work with and did not use heavy-handed sales techniques.
rpenn2
Jun 15, 2013
MrBurkart.explained what was to be done to the car,as had recall.very niceHe was very friendly,helpful. He was a breath of fresh air after the last service person I had at another dealership.I will continue to go to crown for service on my car and I would be happy to recommend Crown to any one I know.
thyjim
Jun 15, 2013
Justin Hoffman was very friendly, professional and helpful in the purchase of a 2012 Ford Fusion. He carefully walked us through all the paperwork, etc. Danny, in the sales office was also very helpful and professional. James D. Anderson & Rafael Catala
jennipenni915
Jun 15, 2013
The whole experience was great. Robert made me feel very comfortable with buying a new car and got me everything i wanted. Thanks again Robert!!
DrTibbetts
Jun 14, 2013
Dealt with Mark Miller over the phone. He was professional, candid, and respectful. We nearly drove 2 hours from east Orlando to purchase from Crown exclusively because of Mark's service. Ultimately, we decided to purchase a CPO Veloster elsewhere in a deal that was unmatchable because the product was unique. To reiterate, though, we nearly drove 2 hours to purchase this vehicle from Crown simply because we enjoyed working with Mark. Despite being able to achieve essentially the same deal on a new one in Orlando. I purchased a Sonata from Crown in 2012 and will consider dealing with you again in the future. Thank you.
jjteyt
Jun 14, 2013
We were greeted promptly and the work was done in less time than we expected. All the staff were very friendly and cheerful. We will gladly recommend them to all our friends.
dawnvene
Jun 13, 2013
My overall experience with this dealership was as pleasant as possible. I was greeted with a friendly smile and then the sells person promptly asked what I needed. Mr Johnson gave me drinking water and even offered me food when I mentioned I was hungry. In other words I would go back again.
jaytay
Jun 13, 2013
Justin Hoffman was very nice! He was straight forward and not pushy. We felt comfortable asking questions and telling him what we were looking for in a vehicle. He worked with us and was able to help us stay within our budget. I would recommend Justin and Crown Hyundai to friends and family in the area.
mschlagh
Jun 12, 2013
Robert Hogan was awesome! it was so easy he made me feel at home and gave me a good deal without haggling back in forth... A++++
Staceysaul
Jun 12, 2013
I was so impressed with the service you provided that I felt it right to send a note of Thanks to you for your awesome customer service and understanding. You were AWESOME and you made sure my car was taken care of quickly, so that I could get it back quickly. When I called you to advise that I had a huge scheduling conflict with my sons baseball tournament and would not be able to drop off the rental until this morning, you re-assured me that it would be OK, Enterprise wouldnt charge me and to enjoy my sons baseball game, which I was able to do, because I was not worrying about the car situation. Too many times, great customer service goes unrecognized and in my position with my company, I feel that positive recognition needs to be shared more often than it is. Thank you again and I hope to only be back to your area for my regular scheduled maintenance ? Take care Stacey Saul
sk8ter1
Jun 11, 2013
It was the best experience ever buying a car! Steve the salesman was terrific, Julio the manager could not be beat! I would go back to this dealer over and over. I have never been treated so well, loved the car, loved the process. I cannot say how pleased I am. They can not be beat by anyone or anywhere.T. AlvarezTampa, Fl
Janicestewart457
Jun 11, 2013
Sonna was very knowledgeable about the vehicle. She was friendly and made me feel very comfortable. I would definitely recommend her to my friends and family when they start looking for a new car.
Goldieanna81
Jun 10, 2013
We went there to specifically look at a car listed on the Internet. My husband and I really appreciated their professionalism. I would recommend buying a vehicle from them anytime. We especially enjoyed dealing with Sonna as she was very down to earth. My husband was a little nervous because he has owned his previous vehicle for many years, and wanted to make sure he was making the right choice. She wasn't pushy at all, as some salesmen or women :) can be. She really made us feel comfortable and overall, was a great experience!
MShaneW
Jun 10, 2013
Entire staff courteous, helpful, and professional. Excellent prices, well worth the extra miles I drove to get there. I look forward to future purchases at this location.
rmhoward1313
Jun 10, 2013
My father and i recently purchased a new 2013 hyundai accent gs. our sales person was Darius Carson and he was great the entire time. not only did he keep us laughing the entire time but fought for a very aggresive price that was leaning in the buyers corner at the end of the day. he was very friendly as was almost everyone at the dealership. if i had to buy a car again, i would go to crown hyundai.
StormDrake
Jun 9, 2013
This was my first time buying a car, and Robert Hogan made the entire experience a piece of cake. When the time comes to buy another car, I will definitely go to Hyundai first and seek out Robert Hogan.
r1231bre
Jun 8, 2013
Robert Hogan was great. I was looking for a new car to surprise my mother. I was looking for a certain car and color but it wasn't on the lot. Robert went into the computer and found that the kind of car and color wanted had just been delivered to the dealership that day. He walked the lot with me until we found it in the back, waiting to be processed. After all that, he worked with me to get the payment I needed to make it all happen. He stayed on top of everything, from the moment I walked in until he brought the car from detailing. All the while in between he made sure I was comfortable and was very friendly and talked with me. He stayed with me from start to finish (the whole process took around 4 hours) making me feel like I was the only customer there that day. He never made me feel like I might be keeping him from making another sale other than mine. After all this, he even drove the new car to my house for me so I wouldn't have to come back out and get my own car. He was there to help me surprise my mother, and then took the time to show her all the features of the car. I was glad he was there and part of the surprise. Robert is an amazing salesman who makes you feel special. I hope he is there when it comes time to trade in my car.
ccberm
Jun 6, 2013
The service has been great all the times I have come for service at this dealership. The staff is friendly and they do all that they can to help and make sure you are happy. This time in particular, they received me immediately and took my car right in. The only thing I wish were done differently was to have been given a time estimate. Other then that, I really can have no complaints about this dealer.
Lola1430
Jun 5, 2013
Great experience! Robert was a very nice and was not pushy. He helped me get the best deal possible. I love my new car! Thanks!
SherrieBurke427
Jun 5, 2013
This is my third purchase from Crown Hyundai St Pete. I received a letter in the mail telling me that I can up grade to a 2013 Elantra with the same type of features. I took my letter and vistited the show room, I was very lucky to meet Robert Hogan (Rob), he listened carefully to the reasons that i was looking for a new car and what I needed in a new car . He expertly answered my questions and told me to look at the new Hyundai Elantra GT, he went over the options and features with me always keeping in mind what I told him I was looking for. I have recommended Crown Hyundai and Robert to several friends and family members, resulting in at least one more customer. I am very satisfied and happy with my new Elantra GT, it feels solid, steers like a dream, drives nicely, i just love driving it. I intend to keep this car for a long time! Thank you Crown and Robert.Sherrie Burke
femurphy
Jun 5, 2013
Tomm Burkart and team did a great job of repairing the tire after the low pressure indicator turned-on. The car was washed and back on the road in less than an hour. Thank you!Ed Murphy
Crown5
Jun 4, 2013
Great experience. Tomm was friendly, professional and delivered as promised. He explained the recall, action required and I was on my way in less than an hour.
dordor
Jun 3, 2013
I went into Crown on Thursday,5/30/2013, was greeted by Charles Johnson, he asked what type of vehicle I was interested in and price range. That's when I proceeded to tell Charles I was in the process of working with another dealer that was not working on my side and that I already had financing through the bank and if Crown could work the numbers to match what the bank is financing, the deal would be theirs. Danny Lai came out and spoke with me and assured me that they could make it happen. On Friday evening 5/31/2013, I was driving a New SONATA, Thanks...too Charles and Danny I had new car in less than two days with Crown, when the other dealer could not put me in a car during a weeks time. Crown went above and beyond to get me a car. That is why I would recommend everyone to make Crown their first stop when buying a car.Thanks,
amandah44
May 30, 2013
My husband and I are so happy with our purchase from Crown Hyundai. Gary was so helpful throughout our car shopping process and we were able to make the best decision for our future. We will always remember the day we bought our first new car and thanks to Gary it was a great experience!
bamatoni
May 30, 2013
The only service that has been required on my 2013 Elantra has been recall oriented and Cliff has gone above and beyond friendliness, helpfulness and professionalism. He even fixed my hands free phone option himself, the last time I was there for a recall. I only have 4500 miles on my car so haven't required service except for a sticking driver door and that, along with recalls I have been notified about, was done quickly and positively. My husband owns a 2011 Sonata purchased here and my two daughters both have 2011 Hyundai Sonatas purchased elsewhere. Dealing with Hyundai is a pleasure from the phone operator, to the ability to arrange service appointments online. We are especially pleased with Cliff's way of making us feel like appreciated owners.
wmohr
May 30, 2013
I come to Crown to get my car serviced. The Service was some of the best I have ever gotten from a dealer ship. Tomm got my Car fixed and washed it at no charge. Tomm is a great asset to your company.
Sjg4noles
May 30, 2013
Darius was extremely knowledgable and friendly. He was able to locate the car that I wanted very quickly. He worked hard for the right financing and presented me with two models and great prices on the cars I liked. Because I decided to buy the car in cash, it meant I would lose out on a financing incentive. That did not stop Darius, he made sure to add in extra incentive so that I could go home with the car I wanted. I asked Darius if we could get the price lower on the limited version, he made the calls and very quickly returned an answer of yes. I would recommend Darius Carlson to anyone who doesn't want to play games and who wants to get in and out of the dealership quickly with their car. I also want to add that Darius was very responsive and answered every phone call and was proactive in his approach to always keep me in the loop. Thank you Darius. Your hard work did not go unnoticed. Darius is also very fun and friendly, making the whole experience extremely pleasant.
sylviace
May 30, 2013
Thank you Imad for your professionalism, friendliness and helpfulness. Day one we compared, test drove, haggled and left saddened that the payments would be too high. Low and behold! the next day, I got another call with an even better deal...definitely one that I could live with and actually afford!. Its been a few days since I have had my car and I love it...Without hesitation I would recommend my friends/family/coworkers....in fact my partner is now looking into a car too...we will be the ultimate Hyndai family in the end..Thank you Imad once again for your patience through the process and trustworthiness.See you soon for Terri's car!
mbarc7
May 29, 2013
Jarett Ziemak was great to work with, he took giid care of my needs and made sure i got what i nneded for my car. I will never take my car to another dealer as long as Jarett is my service guy! Thank you
patsq
May 29, 2013
I have always received timely and outstanding service from this dealership. I purchased my current vehicle here over 8 years ago and have never been dissatisfied.
ralexander29
May 29, 2013
I came to the dealership to look at SUVs to replace my current SUV I was going to use as a trade. Darius came up and greeted me very professionally. I told him I was not looking to buy that day, but wanted to see what my options were. Even though I was not buying a car that day he still treated me like his number one customer. When I am ready to purchase my next vehicle I will definitely come back and buy from Darius.
jencolfer
May 29, 2013
TOMM is awesome!! He was very helpful and knowledgeable!! Thank you Tomm for the great service!! I would highly recommend this dealership to anyone that need service or a new car!!
jmorford81
May 29, 2013
Tomm took great care of me at Crown Hyundai! Prices were very reasonable and service was great... would highly recommend!! Great experience and very friendly service!
gcarrion
May 27, 2013
My experience with Charles was Great. He was very warm and friendly. The most important thing is I did not feel like I was pushed into a sale. I came in knew what I wanted and Charles was there to help me get what I wanted. I would definitely recommend Charles to my family and friends.
sandyputnam
May 27, 2013
I can't say enough about Imad - he was professional, knowledgeable, caring, honest, and went the extra mile (or extra 100 miles in my case!) to try and get me the Santa Fe I wanted. I thought I knew everything about this model, but Imad actually knew some pertinent features that swung me toward getting the new Santa Fe vs a used one. Imad returned emails, calls and texts very quickly. Pricing was the best out of any dealer I spoke with - and I spoke with many. Even though he ultimately couldn't get me the specific car I wanted, he helped me get in touch with a great salesman at a competing dealership that did have the car but wouldn't trade it to Crown. Most salespeople would not have gone above and beyond the call of duty like that. I would recommend Imad highly to anyone looking to purchase either a used or new Hyundai!
Steves46
May 26, 2013
I recently received a recall notice for a Hyundai Accent I bought last year. I made an appointment at Crown Hyundai and received prompt, courteous service. While I was waiting I met Chris Abde in the showroom and in the course of our conversation I admitted that at the time I bought the car of necessity and it has served my needs, but it wasn't really the car I wanted. Chris took the time and made the effort to help me better understand the situation I was in and showed me that it was possible to have the car I wanted. The next day I became the owner of a 2013 Hyundai Elantra and I couldn't be more pleased with my purchase and financing. Thanks, Chris for helping me to improve the enjoyment of my retirement!
EdKay
May 26, 2013
I used consumer reports online to find the vehichle I wanted and printed the Guaranteed Savings Certificate from Crown Hyundai, who offered the best price in my area. Imad Yazback from Crown Hyundai contacted me and told me that Crown would certainly honor the pricing that I recieved. I told Imad the vehicle I wanted, and the options that I needed. He then went through the pricing with me to insure that their would be no miscommunication when I arrived at the dealership. I told him that I was on my way to buy the car. I must admit, from previous experiences with other dealerships that I was skeptical that this transaction would not go as smoothly as it seemed. When my wife and I arrived at Crown, Imad was waiting for us with a friendly greeting. He told us that to save time he already had the car prepped. He then introduced us to the sales manager Chris and we sat with Imad to review and sign the deal. Everything was EXACTLY as they PROMISED. While we waiting for our credit application to be processed Imad reviewed the car manuals with us and then took us to the car to review its features. Within minutes we were paged to financing where we met with Eric. Eric congratulatedus on our purchase and reviewed our financing terms. Again to my surprise, the price of the car was EXACTLY as PROMISED. I'm 47 years old and this has been the best car buying experience I have ever had! Crown Hyundai exceeded our expectations! I use to dread buying a car, but not anymore. I will buy all my cars from Crown and recommend to others that they do the same. - Ed Kay
pat9895
May 25, 2013
I'am very happy with the time it took for them to complete my car. I thought I would be there for at lease 2 hours they wrer done an hourthank youPatricia
pkumro
May 25, 2013
I'm new to Crown Hyundai, having bought a new Sonata in late January. I've dealt with Cliff Stoufer by phone and he took care of my warranty work in person. He kept me informed of the progress on a minor paint problem fix that meant leaving the car 3 nights, made arrangements for a free loner and generally made me feel that this Crown dealership has caring employees. Although there are 3 Hyundai dealerships closer to my home, I will feel very comfortable dealing with Cliff on the next and on future service visits.
carshopson
May 25, 2013
Charles Johnson makes the buying experience a real pleasure. He's informative and was willing to do whatever it took to get the answers we need so that we were able to make the best car buying decision. We were taking my son shopping for his first car. It was his first time dealing with car dealers and salesmen. I warned him that it's not always an easy process and it can get frustrating. When we finished our purchase from Charles my son said - "where's the drama? That wasn't so bad?" I had to laugh and said to him "trust me, it's not always like this. Charles is something special. He was a joy to work with."Charles explained not only the process but helped explain to our son the pros and cons of each car. He also explained what upgrades are good for resale and those that are more for his "enjoyment". He was willing to take us to the Honda dealer to test drive several cars and didn't pressure my son to make a decision. We couldn't have asked for a better experience for our son.After the purchase Charles went over the car showing our son all the features and helped him set up his Bluetooth. He went over the materials and the maintenance schedule with our son. He even set up an appointment for his first oil change. Charles covered all the bases. We couldn't have asked for more.Charles has restored my faith. He's a car salesman that takes his job seriously and provides a true service to his customers. He was friendly, professional, and worked to understand our needs. I think this may be the one an only time I've bought a car and truly enjoyed the full experience.
chintze3756
May 25, 2013
Justin was just great to work with. Very patiient with me.I really really wanted the sun roof on my new car the turbor veloster so I took up a lot of his time.As of now I'm loving my new purchase.And Justin well I he was great to deal with, I would go to him again for my next purchase and also recommendhim. Happy to be back at CrownEx Lady Sky
bbedillion
May 23, 2013
Tomm was very knowledable and helpful :) I would want to come back and have him as a Service advisor for every visit to Crown Hyundai.
LynnetteF
May 23, 2013
The timely service I recieved and the way in which the issue with my vehicle was explained to me was above and beyond. It's been several days and my car is running better than it has in a long time and even though I live across the bridge in Tampa, I have been recommending Crown Hyundai's Service Center to my friends and family!!Thank you so much!
Shirley926
May 23, 2013
My husband and I were "Just looking" when we entered this dealership. From the moment Imad approached us to the signing of the final papers our experience with him was nothing short of excellence. He was extremely knowledgeable of the car we purchased. He gave us our space but was close by if we had any questions. The test drive was pleasant. He did not pressure us at all and left us to talk among ourselves about this important decision. As we were contemplating this decision my husband and I lost track of time. Un be known to us Imad was finished working at 4:00 and here it was 5:20 and he showed no anxiety about getting home to his family. We insisted that we finish this transaction the next day. We will definitely recommend Crown Hyundai to our relatives and friends and most important of all to purchase a car from Imad Yazback. This man is honest and we believe truly cares about his customers. He is a definite asset to your company.
judithcherry
May 22, 2013
I selected the Hyundai Genesis Coupe. I had a great experience at the dealership. I test drove the car along with my salesman, Gary Scott. I became convinced that it was the car for me. The staff was all very friendly. I was introduced to various managers and felt very much appreciated. My husband negotiated a fair deal on our trade-in and on the ultimate price. Low interest financing was very appealing and we decided to take that option. I received a thorough orientation to the car and its various electronic conveniences. Mr. Scott was especially helpful and I never felt pressured in any way. I am delighted with the car and the service I received at Crown Hyundai.
thmagee
May 21, 2013
This was, by and far, the best overall buying experience I have ever had. Jessica was patient and kind in running through all of the features of my beautiful Azera. She synched my phone perfectly, getting me on the road and loving my new car quickly. I will recommend this dealership and they Hyundai brand to all my friends. I'M SOLD!!!!!!!!
feepizana
May 20, 2013
Darius Carson was extremely professional, pleasant, and smart. His level of customer service was superb. I would definitely recommend this dealership,and car dealer indefinitely.
felix27195
May 20, 2013
Darius was a pleasure to work with all the way through. I was very specific about what I wanted in a 2013 Elantra GLS and Darius was able to find the perfect car through another dealer. Throughout the process he was friendly, professional and courteous. We were able to get a very good price for the car. I would recommend Darius to other car buyers.
Paulda22
May 19, 2013
Very courteous and helpful service The dealership was very clean professional all the service people very helpful I have always taken my car to the Dealership because of good service and The repairs was always Finished on time and very professional
moothat
May 18, 2013
I made contact with Brian over the internet through USAA. Brian quickly recognized that I had already decided exactly what to buy and what I was expecting to pay. He not only made that happen, he made it happen quickly and effortlessly on my part. the car was waiting for me and so was he. his interactions with me and my son were casual yet professional. he did not try to upsell me or throw other charges after the fact...the price he quoted me was the price I got. He took me to the finance guy who was quick and when I had questions they were answered with respect and completely understandable. I highly recommend this dealership.
colleenhulse
May 16, 2013
We just bought our truck this morning from Crown Hyundai and we had a terrific experience. We dealt with Darius and he was a pleasure doing business with! He was courteous, friendly and extremely helpful in helping us find the perfect car for our family.
Jlorenzo3
May 16, 2013
My brother purchased a car last month (new) from Justin and gave such good reviews that when I found myself needing a car I knew right where to go. Justin did a fantastic job finding what we needed and not just giving us what he had. He acknowledged my budget and advised what he believed would work for myself and my fiance. He was incredibly professional yet made us very comfortable. This was the first car that I have purchased from a dealership and this will be the place I turn for future purchases. I let Justin know that I am looking at getting a truck down the road and that I will return to him. It is nice to know you can trust someone to find what you need, not just what they need to sell. Thank you to Justin and the folks at Crown for going above and beyond and making this completely painless. Thank you also to Fernando for doing his best to find us a good rate and bundle.
neongabby
May 15, 2013
Jarett provided great customer service as always. Very pleasant and professional and remembered me from the last time I was at the dealership. It is so nice to have someone who is always smiling and helpful. It makes for a good experience.
bbrookfield
May 15, 2013
Buying a car has always been akin to having a root canal you know your need to do it, but hate doing it. My wife and I visited 5 different car dealers. Each of them trying to sell me what they wanted me to buy.Boy was I surprised when I went to Crown Hyundai. Sanja was a pleasure to work with and did something you do not often encounter. She listened!!! Instead of trying to up-sell me on a higher priced car, she found the exact car I wanted, We went on a test drive and I fell in love with car (Veloster). Sanja and G R made the process enjoyable. It is the first time that I bought a car and did not feel that I was ripped off. I was treated as a valued customer before and after the sale, When I found a scratch on the rear of the car 1 week later. No questions asked they would fix it. I was provided a loaner car and Sanja called me to let me know she had my Gate Card at her desk that I had left in my car while it is being repaired. I cannot say enough about Sanja. Not only was she very knowledgeable about Hyundai products, but was personal and did not have the arrogance shown by other car dealers . It was like having a trusted friend helping you. I have purchased over 10 cars in life and without a doubt this was my best experience. I am very very impressed with Crown Hyundai. They are a class act.
jerryboe
May 14, 2013
We were delighted to have had the pleasure to have Bob Cox provide his expertise in guiding us to select the right vehicle for us.His courtesy, honesty and experience are a true asset to your Dealership. Many thanks to you Bob ! Jerry & Barbara Boettcher
TysonMonroe
May 14, 2013
I felt welcomed to the Crown Hyundai family from the first test drive. A very helpful and insightful staff, with a good selection on the lot.
dustinlewis1234
May 11, 2013
I shoped at several dealerships before going to crown and these two associates were quick to help fiind the car I wanted and give me great service before and weeks after the sale when I needed a new key. The dealership bought me he key. I have no worrier and wipl go back again
JeffCanham
May 10, 2013
Rob Hamm was very helpful in getting us into a car. We have had a few bumps in our credit history since 9/11 and a new car has been out of the realm of possibility for us. Until now, that is. Rob went to bat for us and got us into a new Elantra for payments we could afford. Richard is fairly new to the team at Crown and he helped a lot in showing us the features of our new car - things like helping to set up our Bluetooth.Thanks Crown, and especially Rob and Richard for everything.I definitely would recommend this dealership to anyone looking for a new car.
birdieman821
May 10, 2013
Best Car experience that I have ever had. Thanks Jessica. See you in 3 years. She made me a quote, no games, no delays, and she kept her promise. Very impressive.
Anthony2010
May 8, 2013
I recently purchased a 2013 Hyundai Santa Fe 2.0T Sport from Darius Carson and had a excellent experience. Pior to visiting the dealership,I had done research on the internet as well as called another local dealer who quoted me a price $2,000 higher than Crown. Upon my visit, I test drove both models of this car. After my selection, I had already arranged my financing but the finance manager was able to obtain a interest rate from 4.99 to 2.99 with only dealing with one bank. The experience was very easy, no pressure tactics, etc. I would highly recommend Darius and Crown Hyundai.
swingsongbird
May 8, 2013
Darius and his manager G.R. were both very pleasant to work with and took extra time to explain aspects of the deal that I was unfamiliar with. Over my three trips to the dealership everyone was polite and helpful.
SonataDiva
May 7, 2013
Great I love there express service there was no wait time to drop off my car. They made my oil change a breeze and it was so quick.
diceman51
May 2, 2013
I can tell you that I would highly recommened Tomm Burkart as a Service Advisor to everyone I come into contact with. Tomm has alwalys given me first class sevice every time I come into Crown Hyundai weather it be a repair or a simple oil change. It is refreshing to know that some people take such pride in their profession.
Cwilson236
May 1, 2013
This is our second car we have purchased from Crown Hyundai and Imad we would have not returned for the great service Imad and the whole staff has given us. A true class act operation, highly recommend Imad and Crown. Imad worked our deal with our concerns first.
mjnad274
May 1, 2013
Imad was professional, knowlegable, attentive and sincere. On my second day of "car shopping", I purchased my new car from him. It was the best car buying experience i've ever had. Imad was the antithesis of the stereotypical car salesman.
terighenry
Apr 30, 2013
I test drove a few cars, different makes and models. What brought me back to Crown Hyundai is Gary Scott. He is such a hepful sales rep, and gave me answers to all my questions as well as making me aware of all options available. It was a good experience.
SimmonsIII
Apr 25, 2013
Imad made this purchaseing experience pleasant and genuine. I really appreciate his hard work and willingness to go above and beyond for his clients. There was no doubt, my best interest was his concern.
jimmyinstpetefl
Apr 21, 2013
Carlisle Reynolds greeted me in a very professional manner. He asked what I was looking for in a vehicle, if I was looking to buy out cash or to finance and what I could afford to pay for a vehicle. Carlisle went above and beyond to find me cars in the price range I could afford. Carlisle was very polite, friendly and even funny. If I do decide to buy at car at Crown Hyundai I will be going to Carlisle Reynolds to help me with the purchase.Jimmy Stewart
hihojhar
Apr 19, 2013
Wow, great experience at a great dealership. Carlisle Reynolds was courteous, knowledgable, informative, very thorough, answered all my questions and walked me through everything from the time we met until the time I drove off the lot. I cannot say enough about Carlisle and this dealership. As I watched associates move around the building, you could really tell everyone works well together and is customer oriented.I will recommend this dealership and especially let others know about my experience with sales rep Carlisle Reynolds.A 10 for Carlisle Reynolds and a 10 for Crown Hyundai of St. Petersburg.JudySt. Petersburg
Jasonpool
Apr 19, 2013
Justin was very friendly and helpful. I had never purchased a new vehicle before and he was great to work with. I would highly recommend him to any of my friends or family looking to purchase a new vehicle.
lorenzomike
Apr 17, 2013
Justin Hoffman was very helpful in helping me with the questions i had about the car i was looking for. I would send my friends to him.
LawannaVoci
Apr 16, 2013
Imad was both professional and helpful. He was knowledgable about the available cars and was not at all pushy in trying to sell us a car ~ a refreshing change from the typical car buying experience. He made sure that all items were handled for our purchase and was good at keeping the process moving as quickly as possible. It honestly felt like he had our best interest at heart; again, not your typical car buying experience. He was a great representative for Hyundai. We would most definitely return to Imad for future car needs.
Jjs07100710
Apr 15, 2013
Darius Carson is the reason I felt compelled to fill out this survey and share my experience. He was extremely helpful to my family and I as we shopped for a used car on our limited budget. Not only were we able to find a vehicle in our price range, we found one we both love. Thank you Darius for making us feel comfortable and assisting us in finding such a great deal. I'll be referring others to come see you at Crown Hyundai when in the market for a vehicle. You should be recognized for your honesty and professionalism. Keep up the great work!
mandyboesger
Apr 14, 2013
Imad was wonderful!!! The experience was the best I've ever had! Imad agreed on the price before I even entered the dealership! This was a simple and easy process! We walked in and signed papers. There was no haggling and no "secret" prices or hidden fees! Imad was very personable and easy to work with. It was a nice experience that you rarely find when buying a car. I would HIGHLY recommend Imad. The price we got for the car was well below MRSP and the finance department was great to work with. I can not say enough about the positive experience. If you're looking for a dealer who is personable, honest and willing to agree on a price before even entering the dealership, then this is you guy!!! Thank you soo much Imad!!!Mandy
janell6191
Apr 10, 2013
Darius Carson is a great car salesman! He works very hard and will spend as much time as needed on a sale. He spent hours working with me on getting my new car. I am so happy with it! Darius will go to great lengths to keep his customers happy. He is extremely nice and upbeat.
jdtam92990
Apr 10, 2013
The service that we received from Darius was phenomenal. We so appreciate his expertise, professional and dedication to us. The service and care we received from Darius was excellent. We appreciated how conscience he was of our time. He was also very diligent, in that he made sure that all paperwork was done efficiently. We so appreciate him and definitely would recommend him to others. Thank you so much Darius!
EddieBull
Apr 9, 2013
I have purchased 6 cars in the last 5 years and this was by far my best experience! I thought I would have to settle for the smaller Accent but Sanja worked some magic and got me into a brand new Elantra loaded with options!! I never felt pressured and felt like Sanja truly put my needs ahead of everything else. I am absolutely thrilled and will recommend her to everyone I know. Thank you Sanja!!
charles60286
Apr 9, 2013
Charles helped greatly getting me into a Genesis. He was great to talk too and answered my many questions. I didn't believe that I would be leaving in that car. We spent a lot of time getting this deal through and he was fun to be around.
67dunebuggy
Apr 8, 2013
just wanted to let you know that Mr.Burkart is an asset to your service department, I didnt have an appointment and he took me right in no hesitation what so ever he was very professional. thank you so much, I will return to your dealership and also spread the word about Mr.Burkart and your fine establishment.
arumenapp
Apr 7, 2013
They were patient with my wife and kids, they had the paper work ready for me when I walked in so I didn't have to miss work. They (Charles and Finance) explored every avenue and came out with a figure less than we were paying for a vehicle that was with in our budget and what we were looking for. Overall it was a great experience and would go back and will go back again.
smeyers24
Apr 7, 2013
Justin Hoffman was very helpful in getting me into the vehicle I wanted. I have less than perfect credit, but he treated me with dignity and respect and made it happen. I would recommend Justin to anyone who is looking for a new car.
mweber03
Apr 6, 2013
I can give nothing but the highest reviews for my experience today. We went in and let Rob know what car we wanted, what we wanted to put out of pocket and what our monthly payment range was. He met every expectation with a professional yet friendly, comfortable experience. We left happy Hyundai customers!
MarinaW
Apr 4, 2013
I just purchased my third Hyundai from Crown dealership and continue to enjoy the vehicles and the buying experience. My salesman, Brian Clausen, answered my many questions and expedited the process. The new facility is bright and cheery. I came to the table informed and felt comfortable with everyone I met....no pressure to buy.
stina021
Apr 4, 2013
I came into Crown Hyundai not knowing what to expect. I explained my concerns with my car to the advisor. After checking my car out they called me and explained what was going on and what they needed to do to fix the problem I was having. The advisor was informative and explained everything so I could understand (as much as possible) what was going on.
dah52684
Apr 3, 2013
Charles Johnson was very helpful to my wife and I as we considered a buying a new Hyundai for the first time. He answered our questions. He gave us input he has received from other customers. He was very cordial as we test drove the vehicle that we were considering buying. Most improtantly though, when he showed us the initial vehicle cost information, which we rejected, he quickly took the information we gave him to the decision makers, spoke on our behalf and came back w/an acceptable drive out amount.
lortt2
Apr 1, 2013
Did my research on line first. Knew exactly what I wanted and the price I was willing to pay. Jessica did a great job getting me the vehicle I wanted (Elantra) at the price I wanted to pay out the door! So far I love my new car.
c.perez1279
Mar 31, 2013
I came in this week for a 07 Chrysler 300. salesman Charles Johnson did an awesome job making my car buying experience great. he was courteous, helpful and kind to the situation.
amyevers
Mar 30, 2013
We rated this dealership (and Justin) highly because of his great customer service and down to earth personality. We first purchased a used vehicle and then used their trade-back policy to purchase a brand new car. Justin helped us through the process of "trading" vehicles and was clear with terms, etc. I would recommend Justin as a sales agent if you are looking for a new/used vehicle.
sinend
Mar 30, 2013
We had a great experience with Imad Yazback and Bob Cox and would definitely do business with them again. They were helpful, friendly, smart and efficient. They made car buying a pleasant experience and I would recommend them highly. Thank you Crown Hyundai, for having Imad Yazback and Bob Cox on your staff. Thank you so much, we love our new Hyundai!
jrtroupe
Mar 29, 2013
Came into the dealership for a simple oil change and was treated like VIP by Jarett and Tomm. In a time when courtesy and professionalism is in short supply, Jarett and Tomm have shown that excellence in service is still out there. I would definitely recommend Jarett and Tomm in addition to that the service lounge is very well laid out. Refreshments and snacks were available. Though I wasn't even expecting it my car was returned to me detailed. Jarett and Tomm my sincere thanks to you.
WriteforGod
Mar 29, 2013
I really like driving the 2010 Hyundai Accent GLS I purchased here in March. It came with a very good warranty from Hyundai and the additional warranty was a good addition. I've enjoyed driving this car to and from work. It's definitely very gas-stingy and handles very well. This is the first foreign car I've ever had, but my son recommended Hyundai because he's on his second Elantra. Jessica Scarboro was a very nice salesperson to deal with and I would definitely recommend her to friends and family looking for a new or used auto. The dealership was very clean and everything seemed to run well. I have yet to use the service department, but the car I purchased was in immaculate condition and extremely clean. The only issues I had were with being provided only one key to the vehicle, which stressed me out because of the possibility of losing the one key or locking it in the car. I had two additional keys made at a store near my home--problem solved with a small out-of-pocket cost to me. The best part of shopping at Crown Hyundai was the ability to search and book test drives online; the best part of shopping was being able to find a certified vehicle in good condition. Thank you to Jessica!
BShaw649
Mar 28, 2013
Justin worked diligently on making sure we got our loan to our desired payment we were looking for. He was very friendly and courteous. Thank you very much.
3ewfl3
Mar 26, 2013
The 2013 Veloster I now proudly own is the first car I've bought in 20 years...and I'd do it all over again...minus the money part. Rob Hamm first contacted me thru the internet over a month ago. When I informed him that I was in the process of due diligence, he patiently waited, keeping in touch by periodic email, untill I was ready to schedule an appointment. No pressure. A month or so goes by and I'm finally ready to have a phone conversation. I mentioned that I was a TN Volunteer and he in turn said that's where he went to school. It was smooth sailing from then till I parked my Hyundai in my garage. I went to see and drive a Veloster that day, we chatted a bit and we talked numbers....but I left. No pressure. We continued to keep in touch over the next week or so while I continued looking at other options. No pressure. When I told him I wanted a particular car, he had it delivered to the dealership within the week and I was estatic to finally see the car....SCORE!!! The day of paper signing was smooth and organized and handled in an efficient but timely matter... and the dealership was packed!!! After Rob had done his part, he escorted me to Fernando who finalized everything and had me out the door and in my new car pronto!!! To be honest, as a female, I dreaded this experience because of heresay about crooked car salesmen/dealers. My experience has been nothing but positive...except for writing the check. Rob was the difference. He was so patient and unobtrusive but most important he gave me time to make my decision, in part, based on my research and he respected the homework I had done. Once we made the TN connection, it was a comfortable conversation even though it was business. All through the process, I never felt pressured or manuvered into making any decision that wasn't right for me. Just for insurance, I took my boyfriend with me the day we finalized the deal. He heard everything Rob told me the first time when I was by myself and nothing was different. He agreed that Rob was a good salesman and I was well taken care of....and he loves my car, too! I want to thank Rob for the casual but professional manner in which he handled the whole experience...he's good at what he does, he's knowledgeable in the business but he's concerned about his customer first. GO VOLS!!!
AngieAbi2
Mar 25, 2013
I had the pleasure of being served by Imad and could not have asked for a more professional, attentive person to help me with my experience purchasing my new Elantra. I felt very confident that Imad knew his business. Not only was I happy with the price but I felt like I was in and out in no time. Thanks Imad for a perfect automobile shopping experience.
Lovejoy
Mar 25, 2013
Very pleasant experience. My service advisor was very patient and explained things to me and made me feel comfortable with my purchase. The service department was clean and everyone i spoke to was knowledgable.
rharts
Mar 25, 2013
After much research I decided to purchase a new Hyundai Sonata Hybrid and was referred to Crown Hyundai in St. Pete. I was directed to Rob Hamm and spoke with him over the phone initally, he was nice, knowledgable, very straightforward and helpful. I gave him him the description of the car I wanted to buy and my budget. He said he would look around and call me back, which he called me back promply about 2.5 hours later. He presented the car with everything I wanted, color, mats, etc. with more features than i asked for and was for less money than my budget, the deal got even sweater with some amazingly low financing. We spoke one more time that day and I put a deposit down that day. He was extremely nice by picking me up at the airport and had me out of the dealership with my brand new car within a few hours. Everyone was very professional, curtious and timely. I'm a tough guy to please and was more than impressed with every aspect of the purchase.
rollease
Mar 25, 2013
I just wanted to test drive an Elantra GT, since I was shopping some other brands. Justin Hoffman was the sales representatve assigned to helping me. He made sure I was able to drive the exact car I was interested in purchasing. When we returned from the test drive, he had my trade in appraised and then offered me a deal. Although it was a fair deal I was not ready to purchase, since I wanted to drive some other cars to make sure the Elantra was the right car for me. He called me the next morning and after driving some of the competition, I decided that the Elantra was the best car and value for me. It was a painless experience. I love my new Elantra GT!
MyLimited
Mar 23, 2013
Dreaded going to car dealership since my last purchase was 2001. Charles Johnson made it a wonderful experience. He was very friendly and what I like most was that there were no high pressure tactics. Show room and rest rooms were immaculate. Danny the fiance man was also friendly and explained everything thoroughly. I will definitely recommend Charles Johnson to anyone wanting to purchase a Hyundai.
neongabby
Mar 23, 2013
Jarett was the epitome of excellent customer service. He went above and beyond with assistance. He installed a bike rack that I had difficulty with. Jarett and another employee installed it with ease and a great attitude. Because of this, it makes me proud to be a Hyundai owner.
rhondaorecchio
Mar 20, 2013
I was very pleased that they were able to get my car in for service this morning, even though i had just called today. My window stopped "functioning" last night and the forecast of rain today would have been a serious issue. I was given an estimate of 2 hours repair time, and it was pretty close to that 2 hour estimate, including a car wash, which was so desperately needed. My car had just missed the warranty by 1 month, so it could have been a costly repair, but was very pleased when Tomm said that there was no charge this time. The overall experience definitely turned my day around from what started as a negative into a positive!
ddickin2
Mar 19, 2013
I had called about a white Hyundai Elantra 2013 in the morning. The dealer had this vehicle in stock. I came in at 4:30 and was finished by 6:40 with an unbelievable deal. They ran my finance through Hyundai and got immediate approval. My experience could not be better. Robert showed me the features of this automobile as well as the options package. The car will be prepped and ready for me tomorrow afternoon. Robert rocks!
jessicalambert08
Mar 19, 2013
Imad made my experience at Crown Hyundai exceptional. As a college student coming in on a budget, Imad worked with my trade in and funds available for a down payment to get me in a great Sonata. He guided me throughout the entire process and I am absolutely loving my car and that is all thanks to Imad and the great staff. I would highly recommend this dealership!
michelsong
Mar 16, 2013
We arrived early to the dealership. Justin greeted us outside and asked if we needed assistance. I informed him which new car price range I was interested in purchasing on this day. Justin showed me a few cars, then offered a test ride on the one I was interested in buying. Justin was very professional and easy to talk to, as well as very informative. Justin went over every detail of the purchase as well as answered my specific questions. Justin was very efficient and this allowed me to complete the purchase in a very timely manner. I have dealt with many sales associates over the years, including family members in the car industry and I give Justin the highest marks possible. I will be back to purchase a car for my wife in the very near future and will make sure Justin is available on that day. Great job!!!!!!!!!!
eyrish50
Mar 15, 2013
My entire experience was great from Josh to Fernando in finance. i would recommend this dealership to anyone. Justin was friendly and totally helpful. They have top quality cars and warranties.
Cwilson236
Mar 13, 2013
Imad took great care of us from the start, Integrity, honest and reliable are all the qualities you want in a sales rep and he embraced all of these with the upmost care. In an industry that gets a bad rep he is doing his part to change the stigma one customer at a time. Buying a car from crown was very enjoyable! It doesn't help when they are selling the best product for the money.
JACOUCH
Mar 13, 2013
Rob knows the ropes about internet and interstate sales, including taxes and licensing. He did a super job! I recommend both CROWN and Rob. ROB is a solid professional who knows his stuff.
sarahbill
Mar 11, 2013
We were from out of town and the starter failed. We were towed by AAA to the dealer's on a Sunday. I followed the tow, and a salesperson at the dealership (service department was closed) was most helpful. Gave us a bottle of water and the card for the service manager. I called on the Monday, and while it is the service department's busiest day of the week, Mr. Burkar accommodated us and we are on the road for our two hour drive in a little over an hour. Upon arriving we were greeted by a very pleasant person and led to the waiting room. He already knew our vehicle was in the shop. I noticed that staff were washing glass, and assuring there was a supply of coffee for customers. We were pleasantly surprised that the car was washed and vacuumed as well as providing the work on the starter system. We were so impressed that we may well drive the distance to this dealer to purchase our next Hyundai.
thetigress
Mar 7, 2013
Tomm is always friendly, curteous, and all about helping. I would not go anywhere else. Have been going to them for years and will continue to do so.
detz25
Mar 4, 2013
From beginning to end Justin made purchasing a new Elantra extremely simple and pleasant. Justin bent over backwards to take care of all loose ends and continued to do so even after I came back to have some optional equipment installed.
dbpagano13
Mar 3, 2013
Bob was very helpful and friendly he took care of our needs very quickly. He's a great salesmen.. Thank you for everything Mr. Robert Cox..
largomae
Mar 2, 2013
Gary was my greeter when we got to Crown and he was very friendly and helpful....not too pushy. He showed me the cars I was interested in and what was in stock. I pretty much knew what I wanted and he found the right car for me at the right price and we completed the sale and I was a happy customer...need I say more???.
ufmd56
Mar 2, 2013
Let me start off by saying that I'm a return client to the Crown family. I had a great experience in 2011 at Crown Acura in Clearwater and after a lot of careful consideration I ultimately found myself at Crown Hyundai.I went to the dealership knowing which vehicle I wanted from doing research online. I made an appointment with Rasha for Wednesday (02/27/13) at 6:30 p.m. because I was coming from Hillsborough Ave/Tampa thru rush hour traffic. I test drove the car and Carl made me an offer I couldn't refuse so I decided to buy. I was already approved thru Capital One and had a blank check but Carl went above and beyond to make sure that my interest rate was at it's ultimate lowest and was able to cut that rate in half. I was absolutely astounded. Unfortunatley, I had to leave the dealership that night as it was 9:45 p.m. and I was still waiting to see Fernando in finance. I waited as long as I could but decided to come back the next day so that everything could be prepared and ready for when I got there. When I returned on 02/28/13 to finalize the paperwork and pick up my vehicle, I was delighted that Carl had remembered me by name and had arranged for me to close the deal with Eric Lane instead of Fernando (because of the long delay from the evening before). I don't see Eric Lane's name on the review page and he deserves to get a "great" rating as well. Mr. Lane was professional, courteous, and extremely thorough without the "BS", which was very much appreciated. Without the assistance of Carl Mitchell and his introduction to Eric Lane it's very possible I would have taken my business elsewhere. Also, I don't see Rasha Alqaisi's name either and she warrants a "job well done". It's evident that she's new to the trade but she is very personable and sincere which goes a long way in the sales industry. In closing, I would recommend Crown Hyundai, with an emphasis on Carl Mitchell and Eric Lane, to anyone and everyone who is looking to buy a vehicle.
CRaymond
Mar 1, 2013
Rob was both helpful and empathetic during the total buying process.Before driving to the dealership he provided information we needed to assure he had a vehicle in our price range and was able to explain the financing options available.Once meeting with him he did an excellent job of relaxing us, listening to us and answering our questions openly.I would highly recommend him.
jessyally
Mar 1, 2013
Working with Mathew Williams was wonderful he really cares about his customers. He went over and beyond for my mother and I and helped us find the perfect car. THANKS MATT!
glick1
Feb 28, 2013
You are only as good as those who represent you. Crown is Very lucky to Imad representing them!A true professorial. We look forward to recommending him to our friends and neighbors.
Osha30
Feb 28, 2013
Sanja Danicic, is the top superior sales woman I ever met.She went out her way to find the best car/price that was suited for me.I couldn't thank her enough for it.I was so excited, considering it was my first car that I ever purchased.I am happy to say that Crown Hyundai was my first choice.Excellent customer service,the great hospitality that I received and overall I LOVE my car!!! Than you again Sanja, you are awesome:) Sincerely, Ebony Fitzgerald
mirtotheresa
Feb 26, 2013
I was pleased with Imad customer service and ensuring that I was satisfied with the transition of trading my 2010 Elantra for a 2011 Sonata. I did feel rushed when dealing with the financing department. I had to come in again to resign my loan, and recently received a letter that the Fifth Third bank sold the loan to Santander. He should of took his time with me explaining the loan process better, especially when I had prior purchases of GAP and Tire protection which was not transferable. He blamed me for not telling him, which he should of had better knowledge of my previous loan with Capital One.
Saphyre
Feb 26, 2013
I recently brought my vehicle in for service. My advisor, Jarett Ziemak, was professional, up-front and friendly. I was very pleased with the entire experience and felt that both the service and staff were excellent. I would definitely recommend your dealership to my friends for their service needs.
joseasepulv
Feb 26, 2013
My daughter, Petty Officer Third Class Glorymar Fuzy was thinking of buying a new car and USAA told her to log in to their website to check what dealers use their Savings Certificate. After checking and building her car three dealers came up. To our surprise she got a telephone call from Robert Hamm from Crown Hyundai one of the three dealers, asking about her interest after talking to her he said he would check his inventory and he would call her back. In about 20 minutes Robert called her back telling her he found exactly the car with the options and color she wanted. Robert invited her for a test drive. We agreed to meet between 1pm and 2pm. When we arrived we received a friendly welcomed from the Staff and Robert, Glorymar drove the car and Robert answered all the questions she had and she loved the car. Next we went to his office to talk about finance after negotiation they took her car as trade in and they gave her an excellent deal. Robert treated us as family we will recommend him and Crown Hyundai to all our friends.
Conniecr4114
Feb 25, 2013
Justin was very courteous and helpful in every way. Made the whole process go very smoothly. Would surely recommend him to anyone. I feel if I need any further assistance he will be there to help.
kellygian
Feb 25, 2013
This is the best by far service I've ever received for my Hyundai when I took it to get maintenance. Hyundai dealerships in Vegas try to get you to buy more service that you don't need. I was on a road trip in Florida and went to this dealership. It was THE BEST I've ever seen. Not to mention the swank waiting room and state of the art WiFi cyber cafe. The attendants were the very best professionalism you could ask for in a dealership. The service adviser Jarett Ziemak was very helpful and polite. I suggest if your in the market for a Hyundai or need service in this area don't hesitate to check this dealership out. :) There motto is The Better Way To Buy - They aren't kidding. This is state of the art, top of the line you can get for the price. Crown Hyundai staff was the most pleasing and educating sales etiquette I've ever seen. I was never a big fan of Hyundai when I purchased one. But I learned from the sales staff so much to educate me on how to benefit from affordability, and quality that you can get out of a Hyundai
TeresaMench
Feb 24, 2013
My experience of purchasing an Elantra with salesman, Gary Scott was fantastic. I was impressed with his knowledge of the car and his skills as a confident salesperson with no high pressure tactics but with sincere confidence in the quality of what he was selling. It was a pleasurable experience.Gary Mitchell is down-to-earth and made me feel confident that I was getting the best deal I could get. I left feeling that my decision to purchase was the right one and not one that I was pressured into and not 100% comfortable with.
amdipiazza
Feb 23, 2013
I was taken promptly upon my arrival. The appointment was with Tomm Burkart who was very personable and willing to help with a seat belt problem. He took the car to a mechanic and returned in approximately 15 minutes with the seat belt repaired.
kennjamen88
Feb 20, 2013
The most helpful and hassle free buying experience ever. Justin listened to my needs and steered me in the right direction. I couldn't have asked for more.
jblondie24k
Feb 17, 2013
The experience I have had with Rob Hamm and Crown Hyundai has been exceptional thus far and I look forward to the same. I can't tell you how many people I speak to about bad and distasteful experiences with purchasing a car. As for myself, I put off buying a new car for months, probably years, just so I wouldn't have to deal with the sales people who can become extremely aggressive, down right mean and unprofessional. When you finally decide to go to a dealership, you get on your suit of armor and expect a war. So, I am very happy with this experience and will recommend Rob and your dealership again and again.
MsLKA
Feb 16, 2013
Imad was wonderful to work with. He listened to what I was looking for and found me a car I hadn't even thought of. The price was fair and the whole dealership was very friendly. I highly recommend Imad as well as Crown Hyundai. There was no pressure and Imad was very knowledgeable and helpful. I'm very pleased with my purchase, the experience and the price.
darmcar
Feb 15, 2013
Charles made me feel comfortable and confident that he was helping me find the car I was looking for and in my my price range. He never tried to steer me towards a more expensive car or any add on's. He informed me of the extended warranty that could be purchased but never pushed it,and although I was at his Hyundai Dealership, he drove me to a Nissan service center to ask some questions that were concerning me about the CVT in the used Nissan I was looking at because he didn't know the answer, that was going above and beyond to me and it was a rainy day.Thank you for you patience and personal touch to what I was expecting to be a stressful experience.Dar Carlson
lynnsmith6993
Feb 14, 2013
To whom it my concern, I recently was giving the oppurtunity of meeting, Ms. Karen Penland, a sales consultant for your store. I would like to share my rating and wonderful experience that me and my fiance had. Karen was the best consultant you could ask for. She was very helpful with any information or questions we may have had or have. To may surprise I received a phone call from Karen far after my purchase. She was calling to make sure that everything was ok. And just for her service alone a would recommend anyone to your place of business. Thank you for your time. Derret King and Tabitha Smith
carmee
Feb 14, 2013
the moment we walked in to the dealership justin met with us in a very friendly and polite way. He was knowledgeable concerning the product and offered us some refreshment with we appreciated. He was patient with us explaining all terms. we knew we wanted to do businss with him. also the manager came over and worked with us concerning the payment of the vehecile. When we purchased the Hyundai Justin to as much time as needed to explain the working of the Hyundai. We would come back again because of Justin and the manager.
miamivice
Feb 13, 2013
Second car i bought from justin , loved the whole process from start to finish.if anyone is in the market come see justin, he will treat you right
aswinburne
Feb 12, 2013
Gary Scott was excellent working with me to find my dream used Jaguar. I saw him on a Tuesday and test drove a S Jaguar but it was black inside which I did not care for so he called me 2 days later. I mentioned there was another Jaguar at the dealer next door that I was thinking of and he surprised me by asking if he could bring it to me. Well, that was WOW because he came to my office with it and it just glowed in my eyes. I test drove this X Jaguar and I was living my dream. My husband and I came that evening and all negotiations were agreeable and I drove my dream car home. He was pleasant and answered my questions and I felt very comfortable and extremely happy to have Gary as my salesman.
KAH1963
Feb 11, 2013
I went to Crown Hyundai to see what kind of a deal could be made on my trade in as well as a new Elantra. I am happy to say that after working with Gary Scott i am the proud owner of a new Elantra. I had a great experience at the dealer and would recommend Crown Hyundai and Gary Scott to friends and family.
SeanBB
Feb 10, 2013
I drove over from Lakeland on a Saturday after seeing the perfect car on the website. I arrived at 6:15, and the dealership was scheduled to close at 7pm. Charles quickly came over and was very helpful in answering my questions and moving the process along as smoothly as possible. He was always a step ahead of the process and able to optimize my time with all of the little details and paper signing that he could in between the financing. After I finished signing documents with finance, I came outside to find Charles detailing my purchased car, having just brought it back himself from the gas station. This was almost 2 hours after the normal closing time. I will definitely be back for my next Hyundai!
peterharris
Feb 9, 2013
Hi my name is Peter Harris. On the afternoon of February 4th I stopped at Crown Hyundai in St. Petersburg. I was interested in Buying a new car, I went into the showroom and I was greeted by a saleswoman. Her name is Karen Penland. I told her I was interested in the Genesis. She first showed me a preowned Genesis. I was impressed with the car but It was not the color I wanted. She then showed me the Genesis Rspec. I fell in love with the way this one looked. She let me test drive the Rspec. I fell in love with the way it handled. Karen answered all of my questions about the Rspec and explained about the incentives the dealership was offering. I felt completely comfortable. She let the quality of the car speak for itself. There was never any pressure for me to make a decision. The quality of my new Genesis Rspec and the great service I received from Karen Penland added up to make this the best experience I have ever had buying a new car. Thank you Crown Hyundai and thank you Karen Penland ! I look forward to having your dealership provide my service needs for years to come. Sincerely, Peter Harris
bobbiejoy3
Feb 9, 2013
I had a great experience at this dealership because of Imad. There was absolutely no pressure to buy and I really appreaciated Imad for that. I had no intensions of buying a car today but Imad assured me I could get the car I wanted for the monthly payment I was willing to pay. Imad made that happen and I received a better deal than I was looking for.
discodaddy79
Feb 8, 2013
Extremely pleased with our experience with this dealership and especially our salesman Justin Hoffman. My wife and I were not pressured into anything and he spent quite a bit of time showing us different vehicles and what they each had to offer...not to mention he was very knowledgable about the product. We were pretty set on getting a different car from a different manufacturer that day until we made the stop here to Crown Hyundai. Thank goodness. We were surprised with how much the Hyundai as well as the dealership had to offer, that we came back later and got a new vehicle from Crown. They didn't try to slam us in the car like typical dealerships do and we really found it to be a comfortable experience. We would highly recommend to anyone looking at a car to check out the Hyundai. It is a tremendous value for your money! If you are going to get one and want it to be a great experience, I wouldn't deal with any other dealership. Thank you Justin Hoffman and Crown Hyundai!!!!!!!!!!!!!! Matt + Susan
crubi2
Feb 7, 2013
Great and timely service as always. The whole staff is friendly and courteous. Tomm is very knowledgeable and has exceptional customer service skills. The waiting area is always super clean.
daleNvickie
Feb 5, 2013
Great dealership with friendly fast service. I would highly recommend them to anyone looking for a car or service. Love their waiting area the coffee is always hot.
sandranance
Feb 5, 2013
I purchased a new Santa Fe from Charles and I must say he was extremely helpful in getting me the best numbers for my trade in as well as the price on a new Santa Fe. He was VERY friendly, polite, curteous and helpful. We will definitely recommend him to anyone looking to buy. Thanks, Charles
cmyskill
Feb 3, 2013
They were very friendly,not pushy, Knew the product! got the price I needed monthly. and what I wanted for my trade in. A good sense of humor always puts me at ease, They felt me out right and I felt right at home. This was my first Hyundai and they were a great help, all my friends and family said i did real good thank you! Steve and Sanji and Crown Hyundai you did it!! you got me out of an Accord and I LOVE IT!!
boomer50
Feb 2, 2013
We went to this dealership to test drive a Sante Fe and after discussing our needs with Rob, he pointed out that the Sante Fe might not be our best option. He showed me the Sonata models and I test drove one. Wow! What a ride! I then test drove the Santa Fe and realized even though it was a great vehicle it was not the vehicle for my needs. He was patient,went over my options and I am so happy I purchased the vehicle I did. He takes the time to make sure you are familiarized with your new vehicle & how everything works. Even wants you to come back after a week to make sure you are doing good & he can answer any new questions. This car is just amazing for the price we paid. Thanks, Rob. You made our car buying experience a pleasure.
Chriss48
Feb 1, 2013
We were greeted as soon as we pulled into the parking lot. Justin was great in getting us the best deal possible. I would reccomend Crown Hyundai to any one looking for great service.
Jimelbakkali
Jan 31, 2013
Best experience in buying & in customer service hands down. Justin was patient to let me look & efficient when it came to the purchase I will be a repeat & referring customer
ms sonata
Jan 31, 2013
Last week I visited Crown Hyundai looking to purchase a brand new Hyundai sedan. Mathew Williams spent atleast 2 hours with me showing me diffrent vehicles and all my diffrent options. Me and my husband purchased a Sonata from Matt and the crown family and we are very happy.. We will be coming back!
Signorelli
Jan 31, 2013
We went to the dealership to begin our search for a new vehicle. We never thought that we would buy that day but the friendly and professional help we were shown by Stephen Bednar and the work with Eric in finance and the factory representative that was there that day convenced us that this beautiful Elantra and the folks at this dealership would be a great addition to our family. We are very happy with our decision. PS: in answer to the next question, #2 below, it speaks well of Stephen and your employees that they sell the dealership every day and do not have to count on the written reviews in this rating.
crownreview
Jan 30, 2013
Everyone here was great. Our sales person Jessica Scarboro was very patient and knowledgable in the entire process. I will be back to see her when I am ready to trade again. Thanks!
bethmcds
Jan 29, 2013
Sanja sold me our 1st Hyundai Sonata 2 yrs ago and I just traded it in for a 2013. Sanja is wonderful to work with she is very fair, thoughtful and knowledgeable. Also, she spent alot of time showing me all the gadgets and details. Totally appreciate it! While we were there my husband was very interested in the Santa Fe and Sanja showed him all the details. He will be buying it in the near future and of course we will see Sanja. Also,down the road I may get a Genesis. And the maintenance service has been excellent. Thank you,Donald & Beth McDonald
20santafe13
Jan 28, 2013
We were met by Gary Scott and from the first contact we knew that he was not your typical dreaded car salesman. He made the experience a pleasure and we are extremely satisfied with our new Sante Fe. I would reccomend Crown to friends and family based on our experience. I hope our continued relationship will be as enjoyable. Gray Scott would make anyones buying experience a pleasure. NO PRESSURE..Thanks Gary
clinthamm
Jan 28, 2013
I had done a lot of research on the 2013 Santa Fe and intended to solicit several dealers for their bottom-line price before visiting a showroom or taking a test drive. My very first email inquiry was to Crown Hyundai and Rob emailed me back in a very short time. He, of course, noted the coincidence of our same last name and included his cell phone number. I decided to call him that day and it could not have gone better.In a couple of hours my wife and I were seated in his office chatting about life, family and other generalities. We learned about his wife and son, his career and his hobbies. It turns out that we were not related. He is from Massachusetts and I am from Kentucky. When we got around to talking cars, I told him the exact model I wanted. The dealership had only one in stock, but the color was not my wife's favorite. Most salesmen may have tried to talk a customer into buying the more expensive model. Rob, in fact, advised against it given our lifestyle.After a test drive, we talked price. Rob added in all of our rebates and discounts and wrote down an out-the-door price on his business card. It was below the Edmonds.com recommendation and about what I expected to pay. I decided to end my new car search where it began.Rob made inquiries with other dealers and located a Santa Fe in the color we wanted. Two days later we were back in the dealership signing the papers. We then drove with Rob to the gas station for a fill-up while he explained in detail all of the included conveniences: navigation, Sirius radio, hands-free calling, etc. He even set up our iPhones for use with the blue-tooth connection. Thanks, Rob, and good luck!
rb962
Jan 26, 2013
Gary Scott was helpful, professional, and friendly. As a woman, i have have had bad experiences at other dealerships where i felt i was talked down to or patronized. I only experienced respect and kindness from Gary and everyone i dealt with at the dealership. I would feel confident recommending Gary to a friend.
antroop
Jan 26, 2013
Rob contacted me shortly after my initial email and continued with that same level of responsiveness during the entire process. He was very knowledgable about all of the vehicles, giving me the answers I needed to make the best decision for my family. He made sure to check on our daughter to see that she had refreshments, entertainment, etc. so that my husband and I could comfortably take our time with the sales process. At no point did we ever feel rushed or pressured. Rob truly made this buying experience a pleasure. Thank you.
Keitman
Jan 25, 2013
Charles was great to work with. Very helpful in finding me an SUV. My wife came in looking for a specific car, but when we found out it was already sold, he found a similar SUV that my wife loved. Would recommend him to my friends.
tara.eitman
Jan 25, 2013
I had been searching on autotrader.com when I came across Crown Hyundai. I found a Santa Fe I was interested in on their website. I called and it had sold that morning but Charles was very helpful in finding us a comparable alternative at almost the same price. He was very friendly in helping us get the best deal. Highly recommended.
mrsshoeqn
Jan 23, 2013
We bought a car today at Crown Hyundai and Robert Hamm was our salesman. He was great and helped us find the perfect car at a great price. We would highly recommend him and the dealership to anyone looking to buy a car!
Luvnlife
Jan 19, 2013
We found your dealership online looking for used cars. Your prices are what brought us to Crown. We have an older full sized Buick and were interested in the Lucerne CX that you had on your lot. The Sales Consultant that handled us was Justin Hoffman. He is a true asset to your organization. Never pushy, keenly interested in what we were looking for, and a real people person. He was genuinely interested in us personally and we enjoyed talking about our family's. My Father was the top Buick salesman in the Pittsburgh Tri-State area for 30 years and Justin exhibits the same warmth and sincerity that my he had.
siebenmorgent
Jan 19, 2013
I worked with Charles Johnson and leased a 2013 Genesis Sedan. He was very professional, courteous, and helpful with what I wanted. He made this car buying experience the best I have had. I have bought 6 Hyundai's in the past but the first at this dealership. I will definately being buying from Charles Johnson at Crown Hyindai for all of my future car purchases.
EvelynPiazza
Jan 19, 2013
Tomm was very helpful on doing my mpg for me. Crown Hyundai is always very pleasant and the employees are friendly and courteous. I would recommend crown to my friends.
385394
Jan 18, 2013
the whole environment felt good,and justin hoffman made me feel welcome ,he gave me eye to eye contact,made me believe i was important,that's a real sales person.
careypatton
Jan 17, 2013
Tom was very helpful. I'll be back to see him again. Tom was very helpful. I'll be back to see him again. Thanks
mrtnpoppy1
Jan 17, 2013
I WOULD LIKE TO THANK KAREN PENLAND FOR ALL HER HELP OBTAINING MY NEW CAR. SHE WAS VERY EASY TO TALK TO AND ANSWERED ALL MY QUESTIONS. MOST OF ALL I DID NOT FELL PRESSURED DURNING THE WHOLE PROCESS. THANKS AGAIN CHARLES MARTIN
sarah.g.calahan
Jan 15, 2013
I appreciated that I was treated with respect. The selection at this lot is enormous, and that helps keep prices down. I dont like being pressured into anything. Sometimes, as a single woman, car lots take advantage. Educate yourself. Be confident. Hope for an honest salesperson. I wanted to trade in my Suzuki Forenza, I was ready for change. I walked into the right place. Honest salesperson. Friendly faces. Great inventory. Im am the proud new owner of a Kia Rondo, 2007. So far I love it. Patience, caring, polite, and kind. Thats how Id describe the sales team. Also very professional. Thanks Crown Hyundai, thanks Gary Scott , I really appreciated all your help. And thank you for treating me with respect.
mileset3
Jan 14, 2013
I must say that, when I brought my 2012 Accent into the service department last Friday, I certainly did not anticipate that I would leave that day with a newly leased 2013 Elantra. Imad was great - helpful, honest and straight to the point about my various options. My Accent was a high mileage lease, just 18 months into a three year lease; if we continued at this rate, we would have to pay nearly $3,000 in over mileage fees at the end of the lease. Imad showed me how we could upgrade to a new Elantra for just a little more than we had been paying for the Acccent, and he did everything he could to make this deal a good experience. I will definitely recommend Imad and Crown Hyundai.
Dodmanhouse
Jan 12, 2013
Charles and everyone at Crown made this am enjoyable experience. My Mother is a 3 time Hyundai buyer and I will be returning for my next car purchase as well.
gpnder6
Jan 10, 2013
justin was thorough and knowledgeble of the various Hyundai models and their individual standard and optional equipment.He was easy to get along with and friendly, and if any of my friends are looking for a new car to buy or lease, I will refer them to Justin at Crown Hyundai in St Pete. Good job Justin
neaxtech
Jan 9, 2013
My wife and I spent a couple months looking at the Elantra and the Tucson. We knew we were not going to be purchasing and let Gary know that in advance. He was very patient with us, not over bearing and calling every few days like some dealers I have dealt with in the past. Whenever we came in for another test drive or called to ask more questions he was always very helpful. When the day came to close the deal, we also worked with Gary's sales partner Miki. She also was extremely helpful through the whole process. My wife and I are extremely happy with Gary and Miki and we will be seeing them again when it is time to upgrade my car.
trapprfox
Jan 7, 2013
i found mr johnson to be a very plesant,honest person to work with on the purchase of my new hyundai. i would recommend anyone intrested in a new hunday to start out with mr. johnson at crown hyundai.
myakka145
Jan 6, 2013
Crown Hyundai and Gary Scott are the best experience I have had in the Past 35 years. Everything was done right. We had no negative issues with the entire experience. Gary helped rather than sold. We have what we wanted at a great price and have gained a friend. We will recommend him and Crown to all who are looking for a car. We will also be back nexr time we buy.
Cbloss
Jan 5, 2013
This was my second purchase from Crown Hyundai and my second purchase from Gary Scott. It was a very easy process and actually painless! I am enjoying my 2013 Sonata Limited and feel that I got a great deal! Gary was helpful and attentive and made sure I was happy with my purchase. Thank you for making this an enjoyable experience!!
stpete44
Jan 4, 2013
Crown Hyundai staff were very efficient, friendly, and helpful. Coupled with that they weren't "pushy" but focused on understanding what I was looking for and helping to make it happen with various alternatives I was considering. Gary Scott knew that I was under a time constraint and once I decided what car I wanted, he he helped get the process done with complete focus. He was also great going over all of the small but important details when I picked the car up. I will recommend this dealership and Gary!
egoldstein65
Jan 3, 2013
Once again thank you to Imad who is an awesome sales associate!! This was my third sales experience with Imad and just like the prior purchases he was extremely knowledgeable, forthcoming, helpful, and patient. When it was time for my son to buy his car I brought him right down to see Imad. Imad is an asset to Crown, not only for his quality salesmanship, but also because of his kindness which is just as important. I highly recommend the Hyundai product, and especially Imad!!
Jeff33619
Dec 31, 2012
This is the second vehicle we have bought from Robert this year. As was in the first case, he was extremely nice, friendly and humorous. He is truly a professional and I will recommend more people to him as I run across people who are looking for a vehicle.
kellina0805
Dec 31, 2012
We had a great experience with Imad and Bobby and would definitely do business with them again. Thank you so much; we love our new Hyundai!
esdiaz1217
Dec 30, 2012
Gary Scott is a very professional, knowledgeable saleman. He was very patient with us, walking us through the process of either purchasing/leasing a new vehicle. We gave him all 5's because of his exceptional customer service and guiding us through the process. We knew the vehicle we wanted; just needed the help in getting us into it. Thank you Crown Hyundai and Gary Scott!
thelaw
Dec 29, 2012
I began my purchase via internet search and was contacted by Glenn Long. Glenn noted that they didn't have the car desired in stock but immediately found one was in transit, due any day. He found "all the discounts" available and then ran the numbers to the bottom line to avoid any dickering for the most part. Any other questions were promptly and accurately answered. Over the next couple of days, any further questions and needs were quickly answered by e-mail and phone calls. As soon as the delivery to the dealership was known, he called me. We settled upon a pick-up date; which was important due to the fact we are 150 miles away and were coming to the area for the holidays and that allowed for convenience. Two options were not on the vehicle, which was discussed ahead of time and Glenn has insured the fact that they are on order and will be shipped ASAP for installation here where we live in Vero Beach, FL.Glenn has continued to follow up and has indicated he will until everything is satisfied; along with indicating that anytime there's questions, to call him.Steve Margolis was the sales person on duty the day of pick-up (Glenn was off that day and he informed Steve we'd be in and to handle it). Steve handled the purchase paper-work and also gave an introduction to many of the options, which are extensive! He was very efficient and pleasant; despite the many questions! He also handled the Diamond finish procedure upon my return two days later. Overall the dealership is very nice in every aspect to date. I look forward to a continued relationship as noted above for any other needs. NOTE: The only thing that was "missing" was the copy of the new registration; which the finance person, Eric Lane completed. I called the dealership and spoke to Glenn and Eric re such. It may have been left on one of the sales desks after purchasing and not found to date. Eric has "promised" to send another copy for my records in the car, while awaiting any permanent ones' from the State. I should hopefully receive it by next week. With the complexity of the "technical package" and some of the "insurance options", trying to absorb everything the day of purchase is "information overload"! Therefore remaining available to answer further questions is preferable and desired, along with appreciated.
tim.downer.37
Dec 29, 2012
Imad my salesman was super as usual. This is my third car with him helping me, 1 for my wife and now my second deal for myself. Imad listens well and does what he says he will do, since he is a man of his word.Thank you Imad and he had some help as he was training Andre Mayfield on the " Crown Hyundai Way". I will be back when my 18 year old is ready for her first new car.
vrncacevedo
Dec 29, 2012
Salesperson was very nice and knowledgeable about what he was selling. Overall the staff at this dealership was very friendly from the car salesman to the finance department. Loving my new car.
Jerry Conway
Dec 28, 2012
Charles Johnson is a very personable and knowledgeable salesperson. The process of buying a new car has expanded. But, that's just how things go. The salesperson took whatever time that was necessary to satisfy every question we had about our new Elantra GT. We waited until the end of the year to buy and with Crown's incentives, we feel we did get a good deal.Conversely, we wasted about an hour, due to the Sales Mrg.'s misunderstanding of how we had previously set up a financing package with our Credit Union. He required that we re-apply thru the same CU. As it turned out, at the end of our transaction, what we wanted originally done, was what happened.When someone asks about a new car, we will definitely recommend Charles Johnson and Crown Hyundai.
kdominguez
Dec 28, 2012
I spoke with Miki over the phone and she was very helpful, knowledgable and professional. When I went to the dealership I was helped by Imad who was absolutely wonderful. He made the process of buying a new car very easy and didnt over pressure us like some of the other dealerships we had dealt with. The customer service we recieved was 100% satisfactory and we would strongly reccomend Crowne Hyundai and Imad to anyone looking to purchase a car.
Nik.mcnulty
Dec 21, 2012
Excellent customer service with Justin. He was patient and worked at our pace to get us the car we wanted at the price we wanted it
rwrusso
Dec 21, 2012
I recently purchased a 13 Genesis Coupe with Crown, and had a great first time buyer experience. Crown went out of their way to find exactly what I wanted in my new car and made it available at a great price. Sanja Danicic worked with me to understand everything about my new vehicle as we wrapped up the process. The showroom has an inviting atmosphere and everyone I worked with seemed genuinely interested in making sure I had the best experience possible.
daryl.chance
Dec 20, 2012
The people here were courteous from the get go; immediately responding to my email to make sure it was ok to call (it was late) and continued to be patient with me as i took my time in researching the vehicles. After settling on a car and color, the salesmen stayed well past their time to make sure i left 100% satisfied and in the car I wanted.
davepo
Dec 18, 2012
I would like to give Thanks Crown Hyundai and in particular Steve Bednar. I usually dislike going to dealerships because of the High pressure Sales tactics used and all the window sticker markup games. I never felt more at ease and comfortable then at Crown. Each staff member I had communications with was polite and courteous. Steve took his time and was very patient with me, his knowledge of the Sonata and other models were exactly what I needed to help me determine what would be best for me. In the end was able to get me the deal that was within my budget and the car I wanted with no Games involvedThank you so much.. Our family will be in need of a 7-8 passenger vehicle and will not hesitate to make the 200 mile trip over to you to see the new 2013 Santa Fe.. Thanks again Steve and Crown Hyundai! I have already been spreading the word to all my friends in the market.
Smokey1945
Dec 18, 2012
Our visit with Steve was very enjoyable ,he washVery well informed,and helpful. We would reccomend Steve and crown to anyone .ann and frank mroz
queenie1472
Dec 17, 2012
As soon as I stepped out of my vehicle upon arring at the dealership Imad was there to help me. They did not have the particular model I was looking for onsite but he did look absolutely everywhere for it before telling me that. He also showed me a couple of other models there and I contemplated getting one of them. However, he knew I was definitely interested in the Genesis and he found a used one that was exactly the model that I wanted. He and everyone else there went above and beyond to make sure that I left the dealership extremely satisfied with my purchase and I would recommend this dealership to anyone.
lab1234
Dec 17, 2012
We recently purchased a 2013 Santa Fe from Crown Hyundai. We were very fortunate to have as one of our sales persons Jessica Scarboro. Dealing with her was a very pleasureable and painless experience. Since she was a very knowlegeable person. Jessica was able to answer all of our questions. My wife and I were pleased with all of her help, her professionalism and friendliness. We were very satisfied with the personnel that helped us purchase a new car and would recommend Jessica Scarboro and Crown Hyundai to all our friends and relatives.
Tomyself1980
Dec 14, 2012
Derrick Davis was exceptional to work with. Derrick was patient and was very passionate about the needs I wanted in a vehicle. I wanted a set price and Derrick delivered on that. I can't complain. I'm happy with my purchase.
chuckterzian
Dec 13, 2012
I was initially contacted by Justin after submitting a online inquiry for an automatic Hyudai Veloster Turbo. Justin was a very laid back and non-pressure type of sales person. I told him straight up that I was considering a different make and model and where my decision points were. Justin was happy to arrange not one, not two, but three different test drives, since the first two were in cars that weren't either the automatic or the turbo. The last test drive was the exact configuration I wanted. When I had pretty much made my decision on this model, I presented my offer for the car at a very modest discount and there was little of the back and forth that sometimes ensues. Then I asked the dealer to present me with their finance options, since I already had approved financing from my credit union. The dealer beat my credit union's finance interest rate by 2%. And to boot, I opted to take some extra warranty options that I wouldn't have gotten had I financed through my credit union. They did cost me extra, but I thought they were valuable options to take. Overall, I couldn't have asked for a better experience.
AnnePurpura
Dec 13, 2012
I went to the dealership to have routine maintenance on my 2011 Sonota, while there I looked around at the cars in the show room and found a feature I have wanted in a car air conditioned seats! I met a wonderful sales person Karen Penland who answered all my questions. I was not there to buy a car and was only 17 months old! I asked Karen to get me some figures and call me as I had to leave to make a prior engagement. She called me back when she said, had all the information I had requested and I said I would get back to her on Saturday morning. I went Saturday and left shortly with a new 2013 Azera! My husband was with me and was so impressed with Karen and the whole dealership experience he just purchased a 2012 Genesis.Everyone at Crown was wonderful. I am not one who is patient and hate to wait, everyone quick and efficient! Highly recommend Karen Penland and Crown!Anne Purpura
dsq
Dec 8, 2012
MY WIFE AND I RECEIVED EXCELLENT SERVICE FROM IMAD YAZBCK AND BOBBY THOMPSON. THEY ARE BOTH VERY PROFESSIONAL,AND FRIENDLY. BOTH ARE AN ASSET TO CROWN HYUNDAI.
dylantye
Dec 6, 2012
After an accident, I needed to find a car quickly and I really wasn't in the mood to spend a day at the dealership to buy a new car. We met Imad and he made the process straight-forward and simple. When the car I wanted wasn't in yet, he offered me a great loaner so I could get to work for a couple days! Absolutely recommend Crown and specifically Imad. Thanks for a great Experience!!
andre.terblanche70.3
Dec 6, 2012
Imad was a very friendly and knowlegeable salesman. Imad explained the whole process to me from start to finish and took care of everything just as he explained it. Both me and my wife were very happy and impressed with Imad's help in making this a very comfortable and smooth sales experience.I would highly reccomend Imad as a salesman.
alisoncowens
Nov 30, 2012
This was the first dealership I looked at and I didn't have to look any further! Charles greeted me with friendly smile and helped me along the entire process. I was expecting to be pushed and harassed into getting something that I coudln't afford, but this was not the case! He understood and worked with me to find the best fit (for me). Thank you Charles for all of your help!
adanpnllsprk
Nov 28, 2012
great service Gary , well done, because of Gary we end up with a new Santa Fe and a very good deal from Crown, by the way we are the envy of the town, ThanksAdan
mbarr100
Nov 28, 2012
Our salesman was Darius Shahrabi. It was a pleasure working with him.I would recomend this dealership to friends and family. Thank you Darius. Keep up the good work.
wmbrinkworth
Nov 28, 2012
This is the second Hyundia dealership I have dealt with and by far the saleperson at this Crown dealership was outstanding. I can always tell a person by the size of their heart and their sincereity. Carlisle reynods my salesperson was so compassionate and caring, that the entire experience from start to finish was a pleasure. The Crown dealership in St. Petersburg is very fortunate to have a salesperson like Mr. Reynods on their staff, he truly sets a profound example for all others to follow. Thank you Carlisle for everything you have done for me. Bill Brinkworth
Walfredo Cardoso
Nov 28, 2012
Sanja and Darius were extremely knowledgable on the vehicle I purchased. I had follow-up questions and both Sanja and Darius were very helpful and patient in explaining and showing us the vehicle's 'how to'. I have been extremely happy with my vehicle and the services I was provided by all. I highly recommend Crown Hyundai for any future purchases!
thefreshprince35
Nov 26, 2012
Hello there, my wife and I came to your dealership and test drove some cars. The sales person insisted on getting my wife's phone number and since then, someone has been calling her phone non stop from 1866-796-6124. Her phone has been registered on the FCC's no call list. This is a personal phone and is not to be published or given to telemarketing companies. Aside from our "not so great experience" at your dealership, now we have even less desire to ever come back there for a new vehicle purchase. If the phone calls persist I am going to share my negative experience on Facebook and Twitter!About the experience...Came to test drive a 2013 Elantra. My wife has a Nissan Versa SL that has keyless entry and engine start up. She never takes the keys out of her purse. First thing we asked the sales person was about such feature on 2013 Elantra, he said - sure, the limited version has everything...I asked question about standard features and different options within the different models and the sales guy Nick did not know them, instead he suggested we went and looked at the stickers. After we drove the car we found out that 2013 Elantra Limited did not offer keyless entry and start up but you needed your remote control to open the doors. Turned out the Sonata Limited had it so we drove a Sonata to see the difference. Now he started pushing my wife to buy a Sonata, much bigger and more expensive. Well, my wife said no, so he asked me what I wanted. I saw the 2013 Santa Fe and liked it and asked if they had a turbo version. Asked about the price and Nick told me it was the same price as the Sonata 2.0T. Then went to talk to the manager and came back with his keys. We drove the car - very nice, elegant, but used by the sales manager. So then he tried to sell me the managers car, $35 000, and already used. I did not see any Sonata 2.0T within that price range. Not to mention they gave me $1000 for my 2001 Chrysler 300M, 76 000 miles, mint condition. I got mad and decided it was time to go! Went to the Honda dealership up US19, great experience, no pressure. The Lady was very knowledgeable. 2013 Honda Accord EX-L is now my wife's favorite car and as soon as we find a buyer for her Nissan we are buying that Honda Accord. I am still interested in the 2013 Santa Fe 2.0T but I am going to try another dealership and see what kind of experience they are willing to offer!
jackgross
Nov 26, 2012
Justin was great to work with. We felt that he really wanted us to be satisfied with our car search. He put us in the very car we wanted. I doubt if anyone can find a friendlier dealer. I would recommend that anyone looking for a car new or used give Crown Hyundai a look. (and ask for Justin!!). Wonderful experience, and I'm really enjoying my new ride.
JGamens632
Nov 26, 2012
Rob Hamm is a great great guy. Back in October I was in the middle of starting my own business when my old car suddenly broke down and was totaled. Between the start up expenses for my business and the fact that I need to travel a lot, buying a new car was the last thing on my mind and I was dreading the hassle.Because of what I said above, I was on a very tight budget and had very little time to make a decision. I went to a few other dealerships, told them "This is my price range, this is what I'm looking for, can you do it?" And they'd all yes me to death, take 2 hours of my time, take me for a test drive, only to be hit with hidden fee's and fine print. The other dealers would rather waste my time and try to pull the wool over my eyes than be up front and help me out.My dad ended up running into Rob Hamm at Crown Hyundai and told him what I was looking for and what the price range was. Within hours, Rob not only found what we were looking for, but found a way to make it work and still be under budget. He went above and beyond to make sure we were happy, and that things were affordable for us. We left with a brand new 2013 Elantra that evening, and it pretty much came right from off the truck. The other dealerships wouldn't even attempt to give me that good of a deal on a used car.Given my situation, he never once took advantage of us at all and actually seemed to have our best interests in mind. He really seems to want to help. In a world where we can complain about how good quality people are hard to come by, and especially how some car dealers can be kind of shady, Rob Hamm is one of the guys that you wish there were more of.
KenDOLL
Nov 26, 2012
Justin was very easy to work with. He answered all our questions and made the deal fast and easy. He was not pushy, which made buying a pleasant experience, rather than a dreadful one. I would buy from him again. He has been very helpful with follow up questions I had, which has made me feel more satisfied with my experience. Crown Hyundai, Justin, and the finance manager Eric really made this a positive experience for our first car buy!
eve112267
Nov 25, 2012
This was my second purchase from Crown Hyundai. Justin Hoffman is an excellent Salesman. He takes time in listening and asking down to earth questions to what want from a vehicle and your expectations. I wanted what I wanted and he did not push me into another option, that is a great quality in a Salesman. If you want someone that will listen, is understanding and not pushy to make a sale. Then you need to see Justin, you will be in great hands for your next purchase.
Norve
Nov 25, 2012
Carlisle Reynolds was very friendly and out going he helped me find the right car that I wanted and he worked very hard to get me the right price. He mention to me he would do everything possable to sell me a car and get me exactly the right price that I wanted to pay and thankyou very much he surly did that and much more . I would recomend Carlisle Reynolds to anyone and will send more people to him to purchase cars, there is one thing that most people don't like in buying a car Pushy salesman they need to be friendly, courtous, and honest ansd thats exactly what I got today thank youvery much for the great service. Norval Loomis
1gramsue
Nov 23, 2012
My husband and I've brought two cars from Crown Hyundai, all of the customer service people have been great, Robert Hamm just went the extra step. That meant alot to us.
floyd.mightymexmartinez
Nov 22, 2012
Justin is the type of salesperson that would be a asset to any sales team.I highly recomend him to my friends and family.Who ever trained him did a awsome job!
cmueller_88
Nov 21, 2012
Imad was great to work with. It was our first experience buying a car as a couple and he walked us through the process and was extremely helpful from selecting the right vehicle for us, through explaining all of the features of the vehicle before we drove it off the lot. Thanks again, Chris Mueller & Emily Merten
gkgcam
Nov 19, 2012
Most pleasant car deal, I have ever had in the state of Florida. The car I was looking for was available at the price I was willing to pay. It just shows this dealership has the vehicles in stock that are showed on their web site.
Dan E.
Nov 18, 2012
Everything was presented as it should be. In a clear, concise, helpful and friendly manner.There really isn't one negative thing to speak of. I am/was thoroughly pleased and still smilingfrom the "new car buying" experience at Crown Hyundai.Thank you very much Justin and Eric, - veloster.turbo.Dan
ppllady1
Nov 15, 2012
We came back to Crown after 4 years to get our second Elantra and was helped by the most polite and professional salesperson we have ever dealt with. Imad was very accomadating and extremely knowledgeable about the car we were interested in. He also had all the answers to our questions and came up a payment plan we could handle. All in all, it was the easiest purchase we have ever made for a new car. Imad made it stress free for a change.
velosterturbo
Nov 13, 2012
Can't say enough good things about this dealership and their staff. Professional, honest and definitely not your typical car sales experience. We ended up there after having a very bad experience with another dealership that turned out to be the complete opposite of Crown.Not only was Derrick honest in letting us know what he had in stock before we drove there, but as we pulled up we saw him pulling up the car to the front so we could check it out.He was friendly, professional and not pushy at all. We got a great deal on the exact car we wanted and Fernando did his magic with the financing...three hours later we drove off with the car.I will definitely recommend this dealer to anyone, they are awesome and we could not be happier!Thanks Derrick and Fernando!
stringet
Nov 10, 2012
Absolutely great experience. From the rock bottom price I was able to negotiate to the friendliness of my salesman, Stephen Bednar, to the finance people, it was painless and a pleasant experience. I have had previously had experience with another Hyundai dealership recently and it was not nearly as pleasant of experience. Stephen made sure that I was totally familiar with my new Equus before I left the dealership and the very low interest rate that Fernando Gonzalez was able to obtain for me was beyond what I had expected. I would unequivocally recommend Crown Hyundai to anyone.
PITCHER244
Nov 8, 2012
MY EXPERIENCE DEALING WITH DARIUS WAS VERY PLEASURABLE AND PROFESSIONAL. I WOULD GIVE DARIUS HIGH MARKS FOR HIS FRIENDLY ATTITUDE AND CUSTOMER SERVICE SKILLS. MY RATING OF ALL 5'S IS BASED ON THE QUALITY TREATMENT I RECEIVED FROM FIRST ENTERING THIS LOCATION TO FINALIZING THE DEAL FOR MY NEW VEHICLE. THERE WAS NO HIGH PRESSURE TO GET THIS TRANSACTION COMPLETED, JUST HONEST FRIENDLY COMMUNICATION BETWEEN BUYER AND SELLER. OVERALL, A GREAT EXPERIENCE DEALING WITH DARIUS AND CARL.
dan.hall.96155
Nov 6, 2012
Just by chance my friend and I stopped by the dealership to begin the search for a new automobile. Right away Gary Scott came over to welcome us and asked if he could help. I noticed immeidately he was not going to try to use pressured sales tactics which was an excellent thing since I will not tolerate it. Gary was very knowlegeable of all the autos and allowed us to look around at our own pace. We did try out a few cars and a SUV. None were exactly what we were looking for. The dealership did have two 2012 Sante Fe Limited SUVs so my friend ask to test drive one of them and decided that was the one for him. We went through the normal paperwork and then Gary asked me if I was interested in any of the cars or SUVs. I bought the other 2012 Sante Fe Limited SUV and we both love them and are enjoying driving them. Thanks to Gary and his personality he was able to make two sales and we were able to purchase two great SUVs. We appreciate everything Gary and good luck to you. I would recommend Gary Scott to anyone looking to purchase a new automobile.Dan Hall
Clara S. Lowe
Nov 5, 2012
My personal experience buying my Elantra GT from Crown Hyundai could not have been better. Everybody treated me so well, that I couldn't have asked for a better service...And I bought the car I wanted! I am very happy with my Elantra, it suns soo smoothly and I feel safe driving it on the road! Everybody at Crown Hyndai was very nice to me, particularly Gary Scott, the salesman. He was very thorough, patient, knowledgeable, and respectful, and definitely not pushy! I would recommend his services as a salesman to my friends and family; as well as the overall service that I received from everyone at Crown Hyundai in St. Petersburgh when I bought my new car last week! Clara S. Lowe
C21Michele
Nov 4, 2012
Dave is great! We were lucky when we started looking for a new car and met Dave. We bought an Elantra last December and decided we needed a larger car. We came back to Dave and purchased a Sonata in June, 2012. Dave helped us get a great deal and an awesome car. When my son returned from Afghanistan last month and needed a car, we called Dave. He helped him get into a Volaster. Thanks, Dave. However, we were not happy with Hyundai financing! They were very difficult to work with!
carolanne0813
Oct 31, 2012
Carl Mitchell and Justin Hoffman were great. They made what usually is a long horrible experience just the opposite. They made everything so easy. They listened to what I wanted and brought me straight to it. I would for sure recommend Crown Hyundai to all of my friends. I know I will continue to buy all of my cars from them. :-)
Charles Chiappone
Oct 31, 2012
Dave Larson was great! It was the best experience I have ever had with a car salesman. Dave, keep up the good work. Dave was courteous and professional! Mr. Chiappone
budalex
Oct 30, 2012
When I entered the dealership on Oct. 27th, I was fortunate to meet and be assisted with my purchase of a 2012 Genesis by Gary Scott. Gary was extremely helpful with my questions, patient with my indecision, and convincing with his advice regarding the benefits of buying from Crown Hyundai as well as purchasing the Genesis 3.8. I highly recommend Gary Scott to anyone who is contemplating the purchase of a Hyundai.
wolfchyld
Oct 30, 2012
Got me into the car and on the road as quickly as he could was friendly and during the wait time talked to me and even helped me with a suggedtion for a school in the field I want to go into
mfonda
Oct 29, 2012
When I called to ask some questions about the leasing program I spoke with Sonja who answered all my questions and went to work on what I needed the same day.She was in contact with me since I didnt live in St Pete daily. I gave her the information that I had and she called me back the very next day with picking out a car that she had.I cant say enough on how I was treated there with the up most professionalism and the paper work with Danny was in and out in 10 minutes.I am very happy with the new 2013 Sonata and will be back at the end of my lease to get another one.Thank You again Sonja
projectfyi
Oct 29, 2012
I bought a BMW convertible and it was a great experience, very helpful people, Justin and Tim were great.They helped us get approved and continue to look for the car we wanted
murrayt4
Oct 27, 2012
We were interested in looking at a 2013 Elantra. We like the body style but didn't know much about the car. Rob was friendly and informative. He worked on getting us the best deal and we ended up buying the car on the spot!
gghiggi
Oct 24, 2012
The end result of my experience purchasing a new car was very good. However, if not for Tim Jamil, the experience would have been rated very bad. Originally the price offered me, over the phone, was not what was presented to me at the signing of the finance contract. The sales person, Justin, was very helpful. The Finance person did his job and came up with the incorrect amount of monthly payments. Manager, Julio Ayala, gave me a run around and made my time at the Showroom miserable, long and he was not in integrity. The manager, Timothy Jamil, took care of the situation today for my satisfaction and I was very pleased with the final price, etc. So, if you choose to purchase a wonderful Hyundai, do not deal with Julio Ayala. Ask for Timothy Jamil for help. I love my car. Georgine
kengldst
Oct 23, 2012
Darius worked very closely with us to get the the color and options we wanted on our Elantra GT. He provided detailed information and tabbed sections of the various handbooks to make it easier for us to learn about our new car. When we picked up the car he spent considerable time with us to make use we understood everything and even made sure when the special homelink mirror was installed that everything worked properly.
Patty greenfield
Oct 22, 2012
I had a really good experience they were timely and courteous the price was not too badI knew what to expect before I signed off including what the final price would be. No complaints Tom was very attentive.
michelle850
Oct 20, 2012
I was very happy with Justin Hoffman as my salesman. He was respectful, not pushy, answered all my questions, was patient and very courtious. When my very ill wife who is in great pain came down she was a bit kurt with justin, he treated her with kindness and now she thinks he is just wonderful after he showed her the workings of the new car with thoughtful and tender regard.I really enjoyed buying this new car for a change thanks to a super nice salesman Justin Hoffman. I would give him a rating of 10+, Kindest regards, Marcus Barnes
Russell Baldwin
Oct 20, 2012
Dealing with Gary Scott was a very pleasant experience. Gary is the cream of the crop when it comes to sales. He is not pushy but he knows his stuff. He listened to what we were looking for and then got us a very fair price for our new Genesis Coupe. If you are looking to buy a new car then you will do yourself a big service to go to Crown Hyundai and ask for Gary Scott.
emswanee
Oct 13, 2012
I purchase a new Santa Fe with the help from Gary Scott who was very helpful, friendly and good at his job because he made the magic happen. I love my new car and appreciated all the time and effort he put into making this deal work. I wanted to give Gary a pat on the back of making this experience a nice one and will recommend all my friends and family to him. Thanks Gary!!! Bettie
lancepop42
Oct 11, 2012
the sales person dave and fernando in financing helped me out to get me a new car in a price i could afford.they helped me for a few hours until i bought a car.good dealership,i would recommend.
semChanda
Oct 11, 2012
Charles was very friendly, helpful and patient. Although we were somewhat familiar with the Sonata, he updated us on features and made sure we were happy with our choice.
melaniethoenes
Oct 10, 2012
Justin was great. He helped my daughter in buying her first car. He really followed through and made great experience. We will be when my husband and i shop for our next car.
Chouser
Oct 9, 2012
I first spoke to Imad on the phone one Saturday when I was surfing the Net looking for a new vehicle. When I chose Hyundai as one of my car choices, I phoned Crown to have a few specific questions answered. Imad was very helpful describing in detail the differences between the Sonata models and how they compare to the Elantra and Buick models(the other cars I was considering). He was professional, courteous and took the time to answer my questions thoroughly. I knew after speaking with him, a Hyundai Sonata would be my choice. Although my husband and I were not quite ready to purchase a vehicle, we decided to come in a week later to test drive the Sonata. Both Imad and Miki were knowledgeable of the cars. During our test drive Imad pointed out many of the features; when we got back Miki continued the demonstration in detail. Both Imad and Miki worked well together taking care of all of our needs. We ultimatley purchased the Sonata SE; earlier than anticipated.Over the years my husband and I have purchased many vehicles, but never through a more easy, professional, and low stress environment. Having lived in Pinellas County for over 40 years, we have never purchased a vehicle from Crown. However, because of the attention and integrity we feel was given to us by Imad and Miki, we will be sure to come back to Crown in the future. On a special note ... We appreciate the time Julio (Sales Manager) spent with us. He was honest and represented Crown in a professional manner making this a positive experience. Sincerely, Mr. and Mrs. Charles R. Houser, Jr.
Wm. H.
Oct 5, 2012
I had a great experience getting my Tucson serviced. Eveyone was friendly and efficient. The dealership was very clean and has a nice customer waiting area.
Roger Humm
Oct 3, 2012
Purchasing was a long process considering numerous brands. Charles was aware of this and had no difficulties as did some other dealers. Other dealers when aware of this would simply go cold turkey. My son decided on the Elantra. The car selected had just arrived at the dealership which delayed the purchase. Charles had no problem helping the purchase completed even though we went after the normal closing time vs come back tomorrow. Extra is his sense of humor and entertainment abilities. On a previous purchase, Sonata, we were assisted by Carlisle--same qualities.
happyowner7598
Oct 2, 2012
My experience buying my car from Mr. Hoffman was delightful. He made everything as easy as possible and did not pressure me at all. If anybody were to ever ask for a salesman recommendation I would recommend him.
2013ElantraOwner
Sep 30, 2012
This was my first time buying a new car. Charles was amazingly helpful, friendly, and patient. He new just about every car on the lot and was extremely knowledgable. Thanks to his help I am the proud new owner of a 2013 Elantra. If you are looking for a new car, Charles is your guy!
bradknutter
Sep 29, 2012
Charles is very knowledge and helpful. He provided answers to all of my questions. Charles you need to get you pretty face on the web site
chefgirl229
Sep 28, 2012
Rob is a great guy. Fun to deal with. He answered all my questions and was with me every step of the way. I felt like I knew him when I left. I will be sending all my friend to Rob at Crown. Thanks Rob!
Eldar
Sep 28, 2012
Overall it was a great experience.I highly recommend David Larson. He was very helpful and patient.He was very nice and pleasant to work with. He was knowledgable about the cars. He worked hard to get me all information I requested. He is very thorough.I got the exact car I wanted for a very good price.I was very satisfied with my purchase and would and will recommend this dealership and especially Dave Larson to anyone looking to puchase a new Hyundai.
oftherock
Sep 28, 2012
I appreciated the friendliness and professionalism when I entered the dealership. The teamwork was evident and the ease by which I was able to drive away with a new car at the right price was pleasurable. I want to thank the Crown dealership for their great customer service.
Dickpahl
Sep 27, 2012
A friend of mine recently bought a car at Crown and said that I should look at the Hyundai as a replacement for my Mitsubishi. I contacted several dealers in Tampa but they seemed to busy to call me back. I drove to Crown and met Justin and within 60 minutes I was actually driving my new vehicle off the lot. Excellent service and very professional.Dick Pahl
Feistdee1
Sep 27, 2012
Robert was amazing to work with. He gave us a great deal. Nobody could have given us a better deal. He made sure we drove away happy and that's important when making such a big purchase. He walked us through the process quickly and we didn't feel pressured. Everyone we dealt with were friendly and knowledgeable. It was an overall good experience and I am really looking forward to driving around in my new car which is definitely and upgrade from my previous vehicle. Thank you Robert.
kmarta24
Sep 27, 2012
I just got my new Elantra today. Charles was the salesman helping me thoughout my journey and he was awesome. As a first time buyer of a new vehicle I was pretty clueless about the whole process and Charles was very helpfull answering every question I had. He found me a car that I wanted and I am currently a very happy owner of a new vehicle. If you are in a search for a new car, Charles is your guy.
ftrainjr
Sep 25, 2012
Charles was great! He was very patient, very kind, and really took his time showing my elderly mother every car he could think of until she was happy. The next car I buy, I will go back to Charles for sure! :)
travis.dimick.94
Sep 24, 2012
This is the 2nd time I bought a Hyundai from Crown Hyundai. The friendly customer service, and professionalism by Justin Hoffman helped make my our selection easier and questions along with test drive, etc help narrow down our search to what we needed. We will definitely buy again from Crown Hyundai.
maura.m.thoenes
Sep 24, 2012
Justin was very helpful, friendly, and knowledgeable. I would have liked to have felt a little more certain and comfortable about my purchase. My "Overall Experience" rating reflects this feeling as well as the presence of a scratch/dent on the vehicle. Justin helped make the appointment to have the dealership repaint the scratch, but just its presence made me become wary about other underlying problems the car could have. Overall Justin assisted me both before and after the purchase of the vehicle, and helped to get me any information I wanted.
davis2013
Sep 23, 2012
I was treated with respect, my opinion mattered, and I felt that I was not being taken advantage of. Derrick was very thorough, forthcoming and gave many options during the sales process. The staff was at Hyundai was very cheerful and full of life. The atmosphere was very clean and everyone was very helpful. Being that this was my first Hyundai ever, I am very satisfied with my purchase and I thing Hyundai has a long term customer.
Amy Hume
Sep 23, 2012
JB was sincere. Did not rush. Made me feel at ease for such a big decision. Prompt with getting back to me when I had just a slight problem with the car after leaving. (Horn didn't work). Was immediately fixed. Would recommend this dealer/dealership to anyone. Even out of towners.
akbk
Sep 22, 2012
Jessica was very friendly and informative with her knowledge of the vehicles that I test drove. She was aggressive when she needed to be but not at all pushy!
carlsondcar
Sep 22, 2012
My husband and I had an excellent new car buying experience with our salesman,Imad Yazback at Crown Hyundai in St. Petersburg. He was helpful, friendly, smart and efficient. He made car buying a pleasant experience and I would recommend himhighly. Thank you Crown Hyundai, for having Imad on your staff. Sincerely, Deb Carlson
PetiteMs20
Sep 22, 2012
Working with Gary Scott was a pleasant and enjoyable experience. He was able to complete a deal for me for the car in which I was interested in buying. I love my car and I would not hesitate to recommend this dealership and Gary to anyone I know who might be in the market for a car.
jasmyne94
Sep 21, 2012
Imad was very helpful with our selection and purchase of our new vehicle. It was a pleasure working with him. He made the car buying experience a pleasure.
courtney.marie.54584
Sep 20, 2012
Miki was very professional throughout my car buying experience. She was never pushy and always was on the look-out for the best deal for me. I would recommend Miki and Crown Hyundai to anyone in the market for a new or used car!
latonyacw
Sep 20, 2012
As I was walking up to the door at Hyundai, I was greeted with a warm smile from Bob Cox. Bob helped me with the purchase of a 2013 Hyundai Sonata. He was friendly and patient with all of my inquiries.
karenlkane
Sep 19, 2012
I needed to get a new car and Justin Hoffman was the best salesperson I have ever had. I bought a Hyundai Sonata. After I bought the car, if I had any questions, Justin would always take the time to teach me about my new car. He was very patient with me. I love my Sonata and still, if I have any questions, Justin will always help me.
ushergirl86
Sep 19, 2012
Words can't express my sincere gratitude for Mr. CArl Mitchell's help with the purchase of my new car. The overall customer service, quality of work, friendliness, and price has ensured my loyalty to Hyundai. Mr. Mitchell's professionlism is an example of the high quality that Hyundai provides the community.Thank you,LaTonya Williams
Goldiloxs
Sep 18, 2012
I have been buying cars since I was 19 and by far this was my best experience. The customer service was A+++++! I was greeted at the door by my salesman Steve. I was immediately offered something to drink and taken to his office. Once seated Carl came over to introduce himself. The entire staff treated me like royalty. I also had a salesman come out and offer to take a picture of me with my phone in front of my new car. Once the sale was final Steve came outside in the rain to help transfer my things from my old vehicle to my new vehicle. He also programmed my iPhone to the blue tooth feature in the car. I will refer all my friends and anyone I meet to come to Crown for their next car purchase!!!!
humanist99
Sep 15, 2012
I purchased a new Sonata from Rob on 9/7 and found the entire buying experience a pleasant surprise. His low-key, non-pressured demeanor led to fair negotiations, sound reasoning, and an excellent price on my vehicle. Later in our talks, I discovered that although Rob enjoys his work, his true passion is his devotion to his family, especially his pride and joy, the 11 year-old tennis prodigy!
magurl2005
Sep 15, 2012
My fiance and I have used Justin Hoffman as a sales person twice in one year! He is knowledgeable about cars and will always try his hardest to get the best deal for his customers. All staff was very courteous at this location!
LuvMsNata
Sep 14, 2012
Mr Gary Scott was very patient and courteous with me especially when I couldn't decide which car I really wanted. He was very knowledgeable and with his knowledge it help me make and informed decision as to what I really wanted my new car to have. I test drove three Sonata's and I purchased the first one I drove it was the one. I dont know why I drove the other two I guess just to make sure she was the one and so far Ms. Nata is definitely the one. I love everything about my 2013 Sonata SE. I even loved how a few days after purchasing the car Mr. Scott just wanted to check in on me to make sure everthing was going okay with the car. That really impressed me it showed me that he really stands behind the product he sells and that he cares about the people he sells them to. I will recommend Mr Scott and Crown Hyundai to all my friends & family.
cielo3556
Sep 13, 2012
Gary didn't give up when I told him that I was already dealing with another dealership. I thought I was getting a good deal with the other dealer but Gary was determined to give me the best deal that he could. Gary and the manager did just that and I was able to save almost $1000.00 more. Thank you.
HyundaiMan54
Sep 12, 2012
Mr. Scott is the ultimate salesman!! He is the best that anybody can ask for. He is very knowledgeable, courteous and efficient. I highly recommend anyone to purchase a car from Mr. Scott at Crown Hyundai in St. Petersburg!!
Brian Decot
Sep 11, 2012
JB is exactly the type of salesman that I prefer dealing with. He simply stated the facts, was genuinely personable, knowledgeable, did not pressure me at any point, and simply cared about working with me to meet my goal of getting a great car at a great price (Tim aided with ironing out that number). I can certainly tell he cares about making the customer happy and the deal we got on a 2012 Sante Fe was enough for us to not search anymore. I highly recommend JB for his professional and personal approach to sales. I felt very comfortable working with him and I will certainly be talking with him when it's time to trade in my Accord in a year or two.
abeath11
Sep 10, 2012
Great! Was very nice and very good with the car dealing! Sat there and actually talked to me like a normal person when my car was getting detailed!
Sumer
Sep 8, 2012
I live in Naples, FL and have a friend in the St. Pete area. The Naples Hyundai dealership did not have the car I wanted and also would not negotiate the price plus wanted to charge me more to get my Veloster from another dealership. My friend found the exact car I wanted and with the assistance of Bob Cox I was able to go through my Credit Union and get the car that I fell in love with. I would highly recommend Bob and all the staff at Crown Hyundai. I am very happy and satisfied completely with my new car purchase. Also, Bob went above and beyond with long distant calls and emails to assist me in my purchase. Great job!
jeffreycook
Sep 6, 2012
Steve was recommend to me via a very close friend, who has dealt with Steve before. I was very pleased with all he did to get me into a car. Will deal with him again.
TampaTa99
Sep 1, 2012
Kudos to Jessica Scarboro for being the best Sales person I've had the pleasure of meeting. Never have I felt so informed, comfortable, and happy when looking to purchase a new vehicle. She was very knowledgeable, made me feel welcome, and took extra care in making sure my needs were met. She also was available to answer any questions or concerns at anytime. I love that the dealership was very clean and polished. Everyone seemed busy doing something and helping customers. I would recommend this dealship and Jessica Scarboro to anyone looking to purchase a vehicle!
cgursky
Aug 31, 2012
Both Darius and Kahn were extremely friendly and helpful during my time at Hyundai. Darius was very knowledgeable and patient during the whole process. The customer service and follow up from him have been exceptional. I also appreciated Fernando's help and patience while discussing price and payments. The car was priced very fair and in great condition. Was a great first experience with Hyundai!
kmantwo
Aug 29, 2012
We did a lot of research and a lot of looking, it came down to the best car for the best price ( with low millage).BUT,on top of that, we wanted a great reputation to buy from, that is why we settled on Crown. They are giants in the car industry and they have been around a long time and have a wonderful reputation. Our salesman, Justin was knowlegable and plesent, I would recomend him.W. Kent Litton
karen.clifford3
Aug 27, 2012
My husband and I did quite a bit of research before we headed out to purchase a car. Crown Hyundai came highly recommend and was the furthased from our home but was going to be our first stop and ended up being our only stop. Justin was engaging but not over bearing. He gave us the facts and did not try to over sale. We appreciated the interaction and we felt he was able to provide us the price and experience we were hoping for, but we're afraid we wouldn't be able to get. Couldn't be more pleased and will refer all of our family and friends to Crown dealership and to Justin. Love our new Hyundai Elantra!
metowers
Aug 27, 2012
We had a great experiance at Crown Hyundia. Our sales representative, Imad, was a pleasure to work with. We our very happy with our new to us (used)car. We especially like the fact that they give 10 days or 100 miles to exchange the car with them if you change your mind. Even though we didn't have any doubts, it certainly made buyers remorse less of a factor.
dstep0812
Aug 26, 2012
I enjoyed the "no pressure" sales approach and Rob made my car buying experience hassle free. The hands-on car feature demonstration, shows Rob's commitment to his customer.
Bergmana
Aug 24, 2012
Justin Hoffman is a wonderful salesperson I've came across after dealing with several sales persons when purchasing previous car I owned before. This is by far the most best experience Ive had out of all. Thank you for your wonderful service Justin Hoffman!
dcs1grl
Aug 23, 2012
I needed a safe vehicle, but had a very strict budget to work with. Darius followed up with phone calls to offer the options available. Gary followed up with emails and I also received a phone call from one of the office workers to make sure I was being contacted. Everyone was very concerned and tried very hard to find a vehicle and price I could be comfortable with. I did manage to find the exact vehicle for me, although sad to say it wasn't from Crown. But, the good news is I have scheduled Crown service dept to take care of my 2006 Hyundai Sonata, so happy to say, our relationship will continue. I thank everyone for looking out for me and I would recommend Crown to anyone.
Reggiecl500
Aug 23, 2012
Very friendly!!! Got me in a great car that I love. Darius is the best. I recommend him to anyone in the market for a new or used car.
dngardner
Aug 14, 2012
Darius was excellent! Very polite and courteous. Always looking out for the customer!Darius was very knowledgeable. Dealership is very clean and neat and everyone that I had contact with was very pleasant!
tdeitchman
Aug 11, 2012
We approached Derrick to ask if he had time. Two hours later I was test driving my dream vehicle and signing papers to go home. Knowledgeable, courteous, professional, honest and timely - great salesman!T. Deitchman
tonilangland
Aug 11, 2012
i am rating Robert Hamm..this was a great experience and I not only would recommend this dealership but will most likely purchase another vehicle within the next 5 years.
anyelymom
Aug 9, 2012
This is the second vehicle I have bought from them Steve is great. He called me when he had a vehicle within my price range and they worked with me on the price to meet the payments I wanted my. I would recommend this dealership and Steve Bednar to anyone interested on bying a car.
sukie64
Aug 8, 2012
Sanja is one of most professional sales persons I have ever dealt with in a car dealership.We went to Crown Hyundai to test drive the 2012/2013 Sonatas, but we were also lookinginto purchases either a Nissan Altima or VW. We knew which car we wanted. We told her we wanted one with power seats, heated seats and no navigation. We told her that we were just test driving and that we were still deciding which car we wanted.She took us on a test drive explaining all about the car. When we got back to the dealership, I told her just how much I wanted to spend. She said she could get us the price we wanted, and she said, to go test drive the other cars wewere thinking about and to keep in mind the warranty and gas millage the Sonata offered. We went to their sister dealership, test drove the Altima, and told them the same thing we told Sanja. Before weleft the Sales Manager came over to thank us for doing a test drive, and proceeded to tell us why he thought weshouldn't buy the Sonata, as in his words, they were a piece of junk. I was not impressed by his sales technique. Again we left to test drove the VW. Not only did they not have what we were looking for, but again, the salesman, did nothing but trash the Sonata and the Altima. So after careful thought and consideration, we called Sanja the next day and said, "we'll take the white one". We are so impressed not only with her professionalism in her selling her product and not bashing the other ones, we will be telling everyone we know and will go see her when we are ready to trade in my MB E350. Great sales team.
Boris M. Garsky
Aug 6, 2012
On 07/23/2012, I purchased two new Sonata vehicles from Crown Hyundai. I financed both vehicles . I believe that my salesman acted with integrity, but the finance department had repeatedly misled my son and I and outright lied to the both of us as has the General Manager. Initially, I expressed my wish to purchase both vehicles in my name alone, knowing that my sons credit was unsatisfactory. After a prolonged period of time, it took seven hours to purchase the vehicles, the finance manager stated that it would be advantageous to use my son as a co-buyer. I expressed doubt, but he insisted that it would not affect my loan advantageously. He ran my sons credit score. It was 611. He stated that the score was sufficient and good enough to secure a loan in his name. I expressed doubt as did my son. My credit application to Hyundai Corporation was denied because of my sons credit history, he is a student. I told Danny, the credit manager that I want the Loan in my name alone. Without my knowledge and permission, Danny secured the loan in both our names causing the interest rate to be substantially higher than it would be in my name alone. I asked Danny to resubmit my application to Hyundai Corp in my name alone, but he insisted that that could not be done. At this point, I was not aware that he had secured one of the loans, if not both, in both my sons and my own names. After fully reading the contract, which Danny shrewdly had not allowed, I found multiple discrepancies. My son and I were lied to on many points of the contract. Several days later I spoke, in person, with the General Manager. I insisted the the contracts be redacted in accordance to my initial requests. He insisted that it is a state law in Florida that my sons name be included in the finance contract. That is an unmitigated lie! It is not! Further, the salesman stated that I was to receive a total of $1,500 rebate on each vehicle. This was reduced, by Danny, to a total of $1,500 for both vehicles of which we were not told. Further, I had asked Danny and the General Manager to provide me with the total cost of the cars after several unsolicited options, which Danny added, without indicating that there was a cost for these options. Both have refused to do so. Since my son had not signed the contracts, I consider them null and void. I will return the cars after I consult an attorney. Furthermore, I have every intention of warning the public of this ' scam' practiced by Crown Hyundai in St. Petersburg, Florida and perhaps in all Hyundai dealerships. Further, I am informing the Justice Department since this practice may well be widespread. I will seek every legal remedy available and I will seek damages. Lastly, I have not received cargo nets for either car, which I paid for, nor have we been oriented to the Blue Star, or what have you system which I had paid for.
Chris.Thieringer
Aug 6, 2012
Absolutely fantastic experience. Miki helped make sure I got a better deal than the one I walked in the door with. She wasn't pushy or overbearing. I was taken straight to the car I wanted to see with no hassles. She was informative in regard to the vehicle and and how it compared with what I was looking for. Miki was very polite, and extremely helpful when it came to rounding up all the paperwork needed. I have never enjoyed buying a car more.
elynch2
Aug 5, 2012
We had a great experience at Crown Hyundai in St Pete. We found the exact used car we were looking for at a reasonable price. They were patient with our 'outside' financing and salesman Gary Scott was extremely pleasant and PATIENT! We hold our cars a long time so we need major 'hand-holding' every time we break down and buy!
Debbie012
Aug 3, 2012
We cannot say enough about the wonderful experience we had at Crown Hyundai. The sales consultants Mohammad Khan and Justin Hoffman, Sales Manager Julio Ayala and Business Manager Danny Lai all bent over backwards to ensure a pleasant and positive experience. All of the employees we ran into were very friendly and sincerely happy for us. We will definitely be spreading the word about this dealership and they have customers for life in us! Bob and Debbie Josefson
jackclemens
Aug 2, 2012
I am a repeat buyer and my experiences have always been very positive. They had several options for the car I wanted and at an excellent price.
pchotiner
Aug 1, 2012
I JUST BOUGHT A NEW HYUNDAI TUSCON. THIS WAS THE BEST EXPERIENCE PURCHASING A NEW CAR I'VE EVER HAD. OUR SALESMAN WAS KNOWLEDGABLE AND COURTIOUS, JUST VERY HELPFUL AND POLITE. THE MANAGER OF CROWN NISSAN HYUNDAI WAS ALSO GREAT TO DEAL WITH. WE WILL RECOMMEND ALL OUR FRIENDS TO GO TO CROWN WHEN THEY'RE CONSIDERING BUYING AN NEW CAR. WE WILL USE THEIR SERVICE DEPT AS WELL. I CAN'T SAY ENOUGH GOOD THINGS ABOUT OUR SALES PERSON, DARIUS WAS ALL AROUND GREAT A REAL "10".
steve jaeger
Aug 1, 2012
Darius was very good,answered all questions was very polite. Showed me different options.Was very proffesional.Was so pleased with him that I brought my parents their and they bought a new car plus I bought a used car
mel10939
Jul 31, 2012
Great car buying experience! Derrick got me in exactly what I wanted and at a good price! Very happy with my experience and would certainly recommend him to others!
r bastien
Jul 31, 2012
i purchased a new Hyundai for mike mabini this week. i cant express how knowledgeable and confertable he made me feel during this transaction. i will refer my friends and all my family to him.
sperezturbo77
Jul 31, 2012
I met Miki when I was looking to buy a used Hyundai Santa FE. I had been working with Lokey Kia beforehandm but their lack of customer service and knowledge forced me to explore my options. That's when I got across Crown Hyundai. Once in the dealership and after a bit of negotiation, Miki was able to work with her manager to get me the price I needed on a brand new Santa FE for the price I was going to buy a used vehicle for. She was very patient and thorough throughout the entire experience regardless how many questions I had. Miki also took time to set up my Bluetooth and introduce me to the service department. As an added bonus the dealership will take care of the first oil change!!! The whole process, including financing, was a no hassle experience. The entire Crown Hyundai team works well together, and most of all they do not pressure their customers.I highly recommend Miki and the Crown Hyundai Team to all who might be interested in buying a new or used Hyundai.
amazinga
Jul 31, 2012
I came in to purchase a used car and was greeted by Mr. Davis. He was very polite and most of all helpful. He took his time explaining differnce in each car and the prices.I did not purchase anything YET! but he has since called me to let me know each time a car in my price range is there in stock. I have and would recommend him to anyone who was looking for a car.
dkeenan
Jul 30, 2012
My husband recently purchased a new Elantra. This was our first experience at a Hundai dealer. Our salesman Gary Scott was very personable, knowledgeable, and courteous. He worked with us to get the car that best fit my husbands needs. I recommend Gary and Crown Hyundai to anyone looking for a vehicle.
s1mplyxtina
Jul 29, 2012
I can easily say that this dealership made my first new car purchase such an easy and delightful experience. As soon as we pulled up to the building, Steve Margolis helped us every step of the way to find the perfect type of car for me. He was new to Crown Hyundai at the time, but had a strong background in his salesmanship. No hassle or haggling from the entire staff of Hyundai. Their mission is strictly to HELP YOU as a customer. I absolutely love the friendly customer service and would highly recommend my friends and family to purchase a car from Crown Hyundai. Completely satisfied with my overall purchase experience!
jmunroe
Jul 28, 2012
My sale consultant was very polite, personable and honest. He listened to my every need. He even offered to come in on his day off to meet with me.(very impressive)I would recommend him and the dealership.
Trailhimself
Jul 28, 2012
Darius Shahrabi gave my fiance and I a great first time car buying expirience! Darius and the staff at Crown Hyundai, made us feel comfortable and we didnt get that "pressured into buying a car " feeling. Everyone listened to what we had to say and did their best to get us what we wanted! I would highly recommend this dealership to anybody looking for a great warranty and great customer service!
tuscon2012
Jul 19, 2012
It seems so rare these days that we can talk about positive experiences, especially with big name-brand companies. But my recent experience with Imad (Mr. Yazback) was no less than EXCEPTIONAL. Imad (Mr. Yazback) has a comprehensive understanding of his customer's needs and I noticed that through his approach of finding out what is important to the Customer. With Imad, (Mr. yazback)I also noticed great ability to match up reasonable solution to potential customer issues and for that I thank him. Overall, I had a great experience working with Imad on my car purchase and if I was in the market for another car I would not hesitate to contact him and would not hesitate to refer friends and family to him.
allie0909
Jul 18, 2012
Justin was very personable, a good listener, knowledgable about the vehicles, explained every question I asked to the fullest extent, allowed me to be "hands-on" with the vehicle (select buttons, learn bluetooth, etc.) Justin was very patient with me. The test drive went well. I totally enjoyed his personality and sense of humor.
divinedilly
Jul 17, 2012
Justin was extremely helpful. I recently purchased my first car, a 2013 Elantra. I came to the dealership with my demand in mind and a monthly price that I wanted. I gave Justin my exact requests and he was able to find a me a vehicle with all of the amenities I wanted - for exactly the right price! I had previously gone to the Hyundai dealership in Countryside and was very disappointed with their pricing and willingness to adapt to my specifications. Ultimately I would say Crown Hyundai made me comfortable to purchase a brand new car - and their financial managers gave sage advice. Over-all, thank you Justin!
n2maps
Jul 8, 2012
I contacted Mr. Hamm by telephone and he spent a great amount of time answering all my questions. I came to the Crown Hyundai office and he showed me how a true sales representative treats a customer. I purchased a used PT cruiser and was in and out of the office in under 1 1/2 hours. I was treated with respect like I was buying and new car instead of a $6000 car. He had the highest level of professionalism. Perhaps that is why I have purchased four cars from Crown over the years, the professional level of their personel. I will look for Robert when I need that next automobile, he the type of person I want to deal with.
Serenissima
Jul 6, 2012
Purchased a new 2013 Hyundai from Crown. My salesperson was Justin Hoffman. I was very pleased with not only the time he spent with me and his extreme patience but was appreciative that he explained and showed me all the options on the vehicle and made sure that I knew how to work everything before driving off. He made this very important purchase go smoothly. He is very knowlegable , courteous and very much a gentleman. I was introduced to the Manager of Crown Hyundai and shown where to go to service my vehicle. Very professional dealership and Mr. Hoffman and everyone else there were very attentive and made sure I was comfortable during this process.
Ashlyn Sites
Jul 3, 2012
As a first time car buyer, and a fairly young lady, fresh out of college, I was a bit nervous for what this car buying experience might bring to me. However, the second I sat down with Rob, my worries went away and I can honestly say my experience was not only successful, but enjoyable. He went above and beyond taking care of me and all of my consumer needs. I am not only satisfied with my experience overall, but Rob has me as a lifetime customer- in my opinion, that says a lot!
jsheerin
Jun 21, 2012
Derrick Davis was extremely professional, honest, and great to deal with. I have already recommended him and Crown to two family members. I love my new car and I hope to have the opportunity to work with him when my lease expires.
rchadavery
Jun 20, 2012
I purchased a 2013 Hyundai Elantra from Crown Hyundai and could not have been happier with the service that Imad provided. This was the easiest car buying experience that I have ever had and Imad was extremely knowledgeable of the product and helped me make the right decision.A few days later, Imad's helped me even more. After 3 days of ownership I unfortunately hit a curb in my parking garage at work. The impact split the sidewall on my front tire I called roadside assistance and had a tow truck dispatched. Unfortunately, the winding ramp of the garage prevented the truck from coming up to get the car. Not sure what to do since there was no spare, I called Imad. He immediately started working on getting me a "loaner" tire, wheel and jack and helped my wife pack it up and get it to me.Without Imad's willingness to go WAY out of his way to help, I would have had a much worse evening - and most likely a more costly repair. Making this even more amazing is the fact that I have only known Imad for less than a week.A huge thanks to Imad and Crown!
Timmy M
Jun 19, 2012
The reason I gave all fives is because the service was outstanding thanks to JB Khalil, the sales associate that helped me in purchasing my first car. I went into the dealership not really knowing what kind of car I wanted, for there were many models such as the Sonata or the Elantra. But thanks to JB I was able to pick out a great car, which ended up being the Sonata. He was very nice in greeting us (my family) before we even walked into the building and was ready to help us. Seeing the Sonata, I instantly liked it and told JB. We then test drove the vehicle (which was a GLS, and we later drove the SE) and JB was very knowledgeable about the car, telling us about all of the features in the car. By then end of the ride I felt like I was an expert on the Sonata.Still not sure about which care to purchase, he showed us comparisons of the Sonata to other cars such as the Accord. Because of that, he made it easy for me to see that the Sonata was the superior vehicle. He made the paperwork very easy and made it so we could meet our price in the end. JB also made a connection with us, instead of just trying to sell a car. We got to know a bit about him and made a relationship. I went back just the other day to get my license plate, and JB installed it on the back of my car. The service he provided was excellent, and I highly recommend him to anyone shopping for a car at Crown Hyundai.
lesk
Jun 17, 2012
I was at this dealership several times and dealt with various salespeople and was most impressed and most comfortable with Justin (who eventually sold me the car I bought). He is a relaxed person, he likes people and shows it in a genuine manner so that I felt really at ease. Nice person to test drive cars with cause he can talk about things other than cars. Also felt that there was no pressure to make a snap decision, and that he really wanted to customer to get the car they would be happy with, not just make a sale. He also was helpful with showing how things worked on the car and took time with it, not in a rush, and seemed to be quite knowledgeable about both vehicles I was looking at. Really gave me time to consider what I was doing which most salespeople will not. Facilitated the whole process with professionalism but charm.LK
Reinagelk
Jun 16, 2012
This was our first visit to Crown Hyundai and we pleasantly surprised at how friendly, knowledgeable and attentive Rob was to our needs and desires. He helped us find the perfect car. Once we met Rob, as we were getting out of our car, we could tell by Rob's attitude and demeanor that we would purchase a car from him. Rob introduced us to people in finance, service and his sales manger, who all made us feel like we were part of the Crown family.We would not hesitate to recommend Rob and Crown to anyone looking for a new automobile.
rocky_morrill
Jun 14, 2012
We recently purchased a 2012 Hyundai Santa Fe and a 2012 Accent from Crown Hyundai in St. Petersburg Florida in June 2012. We were assisted by Stephen Bednar who was excellent and did a fine job of explaining all the details of the vehicle, was helpful in any additional questions we had and took the time to help us find and test drive the perfect vehicles. Stephen was patient and informative without giving a sense of pressure. We would definitely refer others to Stephen and would be very comfortable recommending him in the future. We love our vehicles and were very pleased with the whole process. .We would also like to add that the whole staff at Crown was very helpful and knowledgably. Big Thanks to Steve and his Team. You made this car buying a pleasure! We are now proud owners of two beautiful Hyundais and would make that choice again in the future without hesitation.
doitforme08
Jun 14, 2012
I have purchased several vehicles from Rob over the years and have referred many many people to him as well. Everytime we work with Mr. hamm there is no issue and things are always as he says they will be. We have just purchased our own second vehicle from him and, as I had stated, have sent many people to him that have always stated they had a great experience. I definitely recommend Rob and Crown for a smooth and non-hassle environment. If he can do it he will tell you and, if he cannot, he will not tell you he can. In closing, great deals and great guy to deal with. He makes it a pleasure to purchase a new vehicle. Thank you. Jo.By the way, comfortable and beautiful dealership.
bdankerb1970
Jun 12, 2012
I'll begin by saying I really hadn't planned to lease a new car, but my present car had 12 years on it and I realized it was time. My daughter,Cathy, came by my house to show me her beautiful new Sonata, and as soon as I saw her car I said, "I want one!!!" So, Cathy and Steve went with me to Crown Hyundai the following Saturday and I met Gary Scott, who was their salesman. I was impressed by how friendly, knowledgeable and professional Gary is. He explained the details about my trade-in, how the lease works, etc. I couldn't wait to test drive a dark gray Sonata with so many bells on it I was dizzy! Gary guided me through the features and patiently answered my many questions. Needless to say, I sealed the deal and I love my new Sonata! Kudos to Gary for making the whole experience a very happy one. I gave Crown Hyundai the highest rating because it is well deserved. I will definitely recommend Hyundai and Gary Scott to all my friends.
earnit03
Jun 8, 2012
Justin was great. worked out pricing, very friendly, quickly through the buying process, The whole staff was a pleasure I love the car thanks Mike
Pacatan16
Jun 2, 2012
I was impress with the service I received from the salesperson Justin and how he helped so that I could get the car that i have today. He was very professional and friendly. My score from 1 to 10, I give Justin Hoffman a 10+. I am please with the dealer's personnel at Crown Hyundai in St. Petersburg, I will recommend this location to friends and family.
Russ Dumont
Jun 2, 2012
In Feb the wife and I were out riding around and stopped in to see if the new Azera had arrived. I saw Steve Bednar ,whom i had bought a Genesis from before. As the Azera had not arrived yet we were talking about the 2012 Genesis and decided to take a ride in one.The test drive exceded my expectations and we talked about buying one. Steve was the most helpful salesman that i have dealt with in a long time. As this is the 4th Genesis that i have owned 2 3.8 and 2 4.6 i know a excellent value. All questions i have about the car, Steve has gone out of his way to do everything possible to answer any questions. In my opinion it would be almost impossible to find a more helpful salesman. Also the same thing applies to Cliff in service as he also goes out of his way to make sure you are satisfied.
Denise0714
Jun 1, 2012
I just purchased a 2013 Hyundai Sonata from Rob Hamm. He was professional, helpful, knowledgeable and funny! I did not have trasnportation to Crown, so Rob sent a driver for me. I would certainly recommend Rob to any of my friends because I know they would receive top notch customer service. Everyone at Crown Hyundai was extremely helpful and courteous to work with. Thanks Rob!
poolpete
May 30, 2012
I tried three other Hyundai dealerships before Crown. Dave Larson, a salesman there, and the Crown dealership bent over backwards to make our deal. It was a long distance deal, over a hundred miles, and it was made all by phone calls. Dave returned all my calls and kept me informed all along the sales process. It was a tight deal involving a trade. Both Crown and Dave kept their word and did everything they said they would do, and more. It was a refreshing change from a few other dealerships I've known through the years. My only problem is that they are not closer to where I live. I highly recommend, both Dave Larson and Crown Hyundai.
swhittin
May 29, 2012
Imad made our car buying experience a pleasurable one. He listened to what we were looking for in a car and found the perfect fit! He gave us the information we needed to make a smart buying decision and we didn't feel any of the pressure that's so typical in the industry. This is the second Hyundai we've purchased and this time around we're not only pleased with the vehicle but also our sales associate! We highly recommend Imad to anyone in the market for a Hyundai and will be back to see him the next time we need a new car!
afogel.84
May 29, 2012
Jessica was very friendly and knowledgeable from the start. She called to confirm my appointment and had the vehicle ready for me to test drive. All my questions were answered and the pricing was very fair. I will be recommending Jessica and Crown Hyundai to all my friends and family!
Bcuzracecar
May 28, 2012
The services I received at crown Hyundai were above and beyond any dealer I had been to. They had the perfect vehicle for me, worked with me to help me get the best deal possible. Sanja was extremely knowledgable on the vehicle I purchased. I have been extremely happy with my vehicle and the services I was provided. I highly recommend Crown Hyundai for any future purchases!
blancam
May 28, 2012
This is a message for my salesman Derrick Davis. Derrick went out his way to get me a good price on the car and the color I wanted,him and dad went back and forth on the price we got quoted from another Hyundai dealer up the street and Derrick and his mongrel ray manage to come up with a good deal for me. It was my first time buying a car and I never felt any pressure from Derrick or the mngrs there at Crown Hyundai. Thank You Derrick and I will do and send bussines your way if I can. ThanksBLANCAi
Bshanahan
May 28, 2012
I just recently bought a 2013 Hyundai Sonata on 5/23/12 , so far I'm enjoying it far beyond my expectations ! The car that I've had my sights on for countless days has finally come to reality .. The help that I received from Gary Scott was outstanding from the beginning to the end . His help was everything that I would like see from a sales associate , helpful , honest , willing to answer any questions without any hassle . I did NOT feel rushed into buying my car nor try to pursway me in any way like most salesman do . I would Highly Recommend to family and friends !!! A +++. Thank you. - B. Shanahan
pelli12
May 27, 2012
Justin's more than a service 1st dealer. The first thing he asked was what do YOU want? Friendly,Honest,explained paperwork, best dealer ever.
Vgrgic
May 27, 2012
This review is for my salesman Derrick Davis, my brother recommended me to crown because he bought a car from crown Hyundai before. So I decided to give Hyundai a try. Bought a car from a guy named Derrick Davis that at first I thought the deal wasn't gonna go through but he was paitent with me and my brother. We worked out a deal i was happy and he was happy at the end of the deal. Thanks D
Pciaravino
May 26, 2012
My husband and I were trying to decide between 2 cars. But once we met with Rob Hamm we looked no further. He made the entire experience easy, pleasant and at times even humorous, which is just what I needed that day. Actually, we found everyone we came in contact with at Crown Hyundai in St.Petersburg to be very cordial and helpful. Neither my husband nor myself felt the usual sales pressure during the entire process. I will not hesitate to recommend Rob Hamm to any family member or friend who might be in the market for a new car. Thanks Rob for a memorable day ! Pam and Jerry
jyoury
May 25, 2012
I wasn't expecting to walk out with a brand new Sonata, but Rob Hamm made it work and I am have a 2013 Sonata for less than my previous car payment.
showdance
May 21, 2012
After extensive online searching for a RED HATCHBACK, and reading good reviews about Robert Hamm/Crown Hyundai, I took a 2012 Elantra Touring Hatchback for a test drive with Robert Hamm. I liked both Rob and the car. After more research, and learning how cars are priced, I e-mailed Rob an offer. A few e-mails and phone calls later, we agreed upon a price - no sitting around waiting at the dealership! Rob traded with another dealer the get the Red Elantra Hatchback that I wanted, was always pleasant and informative - without a doubt, the best salesperson I have ever worked with! I highly recommend Robert Hamm and Crown Hyundai.
suz613
May 16, 2012
This was the most wonderful car buying experience I've had. Rob was great, very open and friendly and worked hard to get me into the car I wanted. He called me before I got to the dealership and let me know what cars were in stock and when I got there he took me out right away to see my cars. He was wonderful to work with and I couldn't have had a better experience. I will definitely recommend Crown and Rob to my friends and family who are looking for a new Hyundai. THANK YOU ROB! I ABSOLUTELY LOVE MY ELANTRA!!!
carrie Reynolds
May 12, 2012
this was a great experince for me. my dealer was naligibal mad me feal like i was geting the car that would sute my needs. I would recumend this dealer and dealership to all me friends and family.
mccsl02kmd
May 11, 2012
I was looking on the internet for a car and filled out a True Car request through my worksite. No sooner than hit enter and Robert was calling me. He invited me down for a test drive and as soon as I parked he was there to greet me. He was professional,knowledgable, and friendly. I was nervous about going in to buy my car, but, he made my experience very enjoyable. He took the time to explain everything to me about my hybrid purchase. I would definitly tell my friends and family to go see him if they are looking for a car. Thank you Robert!!
janiepan
May 11, 2012
First, let me start by saying that i have lived in this area for 35years and have purchased many cars in pinellas and pasco!!My sales consultant, JB Khalil deserves all the credit for my decision to purchase my third hyundai through CROWN. My previous two where purchased in pasco....however all have been serviced at CROWN. Contacted JB first thru internet sales then some phone conversations.....always professional, knowledgeable, kind and patient. The corporation of CROWN dealerships has truly found a treasure....almost unheard of in the car sales world!!!!I also want to thank the sales manager, Tim Jamil for making the impossible....POSSIBLE...always handling the situation in a kind, professional manner.From the operator who transferred my many calls during their transition to a new phone system to Danny in finance and Jodie in the business office, i encountered no one who was not pleasant and did not take the time to answer my many questions.Cliff in service as been my service advisor for the better part of eight years and has never let me down.the courtesy driver, Rick has always picked me up and brought me back on time and has quite an efficient system going with those sticky notes he uses to keep track of us all!Soooo.....shop around but end up at CROWN...Hyundai,that is!!!!!JB is the best....i am sure he will gladly tell you the story of how i first purchased a certified preowned base orange veloster and then turned around and traded for a leased silver base model with "style package" all within a week and a half!!!!!!!
laureen leary
May 9, 2012
I was looking to purhase a 2012 Sonata and had been dealing with another dealer via the internet and then decided to contact Crown Hyundai to see if they could assist me with my purchase. I was given JB Khalil's name as my contact and also had the pleasure of dealing with Tim. I was looking for a red Sonata which was kind of difficult to locate. They were able to locate the red Sonata at another dealership and brought the car to Crown Hyundai. Not only did they locate the car with the options I was looking for, but they actually found a car that had extra options and offered it to me for the same price. JB was very knowledgeable and professional and made my buying experience a very pleasant one. I highly recommend JB Khalil and Crown Hyundai for anyone that is looking to purchase a vehicle.
jboutil
May 5, 2012
I had a great experinence with Robert. He was very polite, courteous, friendly and very knowledgeable as a Hyundai Saleperson. Robert listened very carefully to my wants and needs in the vehicle I wanted to purchase. He went out of his way to find the color vehicle I wanted (Blue)and found it for me. I felt no pressure from him,his Customer Service skills were exceptional and because of that I would send my family and friends to see him whenver they want to purchase a vehicle. Thank you
Sloopy
May 5, 2012
If you want a first class buying experience this is the go to guy. He is very polite and knowledgeable all the models and listens carefully to your needs and vehicle preferences. He is vry patient and never makes you feel as if you are being pressured in any way. He went the extra mile to be sure we were totally satisfied in regard to our new car. I recommend him to anyone looking for a great buying experience. Lisa Tyson Moore
Pip Pearce
May 3, 2012
I WAS AT THE CROWN HYUNDAI DEALERSHIP AND WAS GREATLY HELPED BY ROB. I HAD A VERY SPECIAL REQUIREMENT IN A NEW CAR DUE TO A MEDICAL CONDITION. ROB MADE EVERY EFFORT TO SEE IF THIS COULD BE ADDRESSED AND WENT BEYOND THE CALL OF DUTY TO HELP, EVEN THOUGH IT BECAME OBVIOUS FAIRLY EARLY ON IN THE CONVERSATION THAT HYUNDAI COULD NOT MEET MY NEEDS WITH THE MODEL I WAS CONSIDERING. HE IS HONEST, PROFESSIONAL, HAS A GREAT SENSE OF HUMOR AND A REAL PLEASURE TO DO BUSINESS WITH.
Don Guckian
May 3, 2012
The entire sales process was excellent. Justin Hoffman was terrific. Great service with no high pressure tactics so often found at other dealers. We would highly recommend Crown Hyundai without question!
jbodine
May 2, 2012
I had a fantastic experience working with Robert Hamm. It was my first time buying a brand new car and it was great. He made the experience very easy for me and suprisingly relaxing for buying a car. I would recommend this dealership to anybody.
brandonk
Apr 29, 2012
JB was very friendly and willing to assist from the moment we arrived at the dealership. By giving him specifics about the type of vehicle and features/accessories we wanted in the car he was quick to show us the vehicles that fit the description. We were impressed by his knowledge about the vehicle and it's features as well as the options available for that car model. He explained in detail the differences between the different models as well as a price comparison. At no time did we feel pressured or pushed towards a product we were not looking for.Once a car was selected his objective was to find what was suitable to our budget and finances for payment. We were very satisfied with the result of the financing. Once the deal was completed, he was thorough in getting us setup with the advanced features of the car, including bluetooth and Bluelink.Overall, this was a very easy car shopping experience and we were very happy with the result. We would highly recommend JB at Crown Hyundai for anyone car shopping.
amdipiazza
Apr 27, 2012
I write this review to clarify a survey for Crown conducted by JD Powers regarding the purchase of my new Hyundai Elantra. The total score was lower than acceptable for the salesperson. The lower rating had to do with renovations at the dealership which made it difficult for the salesperson to operate efficiently and at this time the stock was low although we found a care perfect for our needs. I wish to reiterate that Derrick Davis was a wonderful salesperson, very professional and helpful and most responsible in meeting our demands. I feel that some factors were beyond his control. I would return to him again when purchasing and hope the company recognizes his potential.
monaharding
Apr 22, 2012
I was in a tough spot when my 160,000+ mileage car broke down on my way to work one morning. I needed a new car pronto. Robert Hamm was great to deal with, and I never once felt taken advantage of. I got the new car I really wanted at the price I could afford. I couldn't be happier with my experience.
Evy Brown
Apr 16, 2012
On April 7,2012 I purchased a 2013 Hyundai Elantra. I worked with JB Khalil. He was friendly, professional and worked with me on a fair price. My overall experience with the dealership was great. I really like the car. My grandson says it is a "very cool" car.
tysui11
Apr 3, 2012
My husband and I had not bought a car in many years so we were a little apprehensive about the whole process. Went on-line and requested information. Robert called the next day and we set up an appointment to visit Crown Hyundai. Robert could not have been friendlier. We told him exactly what we could spend and what we wanted. He got us a great deal right where it needed to be in a wonderful 2013 Elantra. Felt Robert was very knowledgeable and never felt pressured. He also never tried to sell us something we knew we couldn't afford. The whole process from looking to driving away in our new car was very relaxed; felt like we were spending time with a friend. Will definitely recommend this dealership and Robert to our friends.
mkolacsky
Apr 2, 2012
Very pleasant and strait forward. My wife and I felt like we were talking to friends. My wife bought a 2011 a year ago, and at the time we didn't have the money to get the Limited. The 2013 Elantra Limited now has powered seats, which is the main comfort she missed. The Manager gave us 16500 for our car sight unseen. When we got there, they gave us another $500 for our 2011 Elantra w/nav and 22,600 miles on it. Robert Hamm said it was very clean. Everyone was friendly and they worked together very well; always kind to each other. There was no pressure at anytime. The car just arrived so it still has to be preped. They are adding the chromatic mirror and window tint, then delivering it to my wife tomorrow. Best experience ever. I highly recommend Robert Hamm and Dave Laurson.
Eissfea
Mar 26, 2012
We purchased a new Hyundai Elantra at Crown through Robert Hamm and David Larson. David responded to our emails speedily, explained Costco pricing. Robert helped negotiate a good price for my used car and worked to get me the best price. The whole process went without pressure and lots of enjoyable conversation. We were in email contact with several dealerships, but chose Crown because of location and the effort of these salesmen to give us the best deal on both the new car and our trade-in. In fact, even the finance manager gave no big sales pitch when we informed him we were not interested in an extended warranty. Bob Hamm even paired our cell phones to the Blue Tooth in the car on both of our cars--even our second car, a KIA.
Msfilmfemme
Mar 24, 2012
My husband had been dealing with Robert Hamm on the phone for a couple of days. We had quotes out to several Hyundai dealers, and he said he was able to get us the price we wanted and was true to his word. I didn't feel pressured to purchase a ton of extras I didn't need, and Robert was very easy going. He treated like us friends instead of customers and made the car buying experience much easier and relaxing. He even gave us sandwiches for lunch! I really felt like I got a good deal, and he made sure we were comfortable with the purchase. We worked with Ollie on the financing, and he was able to get us an even lower financing rate than what I was pre-approved for. I liked the fact that he was upfront and honest about everything, and he didn't try to pressure us to add on other warranties, treatments, etc. for the car. The process was quick, professional and I felt like a valued customer. We'll be back for our next Hyundai purchase!
Maria586
Mar 21, 2012
He promised me everything he possibly could to get me to sign the dotted line. Then he delivered nothing. They messed up my title conversion three times and caused me hours and headaches not to mention money and as a pregnant law school student I didn't need any of the misery. For my trouble he promised three tanks of gas and now he is refusing to deliver. He was rude and condescending and made me look terrible in front of a room of employees. Please be careful! Do not let him rope you in.
J8r8mi
Mar 16, 2012
I shopped around for several weeks and haggled back and forth with another Hyundai dealer. When I spoke to Roger on the phone, the price he quoted was 3000 under the other dealers lowest price! I worked with Roger Fuller and test drove two types of cars, a turbo and a non turbo. He didn't try to push anything on me and was extremely patient. He went through all of details and answered all of my questions very quickly. For the sale, I worked waldo with Robert Hamm, who also was extremely friendly and made sure I was happy with everything. He went over all of details of the car I didn't even know were there. They didn't seem like salesman; they weren't pushy or trying to up dell me. They got me a great deal on my trade in and a great price on my car. I highly recommend them to anyone looking for a Hyundai.
ellenkay12836
Mar 15, 2012
I can't even begin to put into words how I feel about the service I received from Rob. He went out of his way to make me feel comfortable about my decisions, took the time to explain everything to me and I truly feel that I have made a friend. I felt from the beginning that he was looking out for my best interests whether it resulted in a sale or not. I would recommend Rob to all of my friends and some who are not necessarily my friends. He is #1 to me and I would never hesitate to call on him if I needed help.
flavio2000
Mar 13, 2012
Robert made my decision to lease a 2012 Hyundai Elantra a breeze....Robert was corteous, knowledgable, friendly, but most of all, helpfull. Robert helped me to get the righ numbers for me without issues....I will definately highly recommend the Crown Hyundai dealership to anybody looking for a friendly, corteous, knowledgable, and fair automobile team....Thank you so much, Robert....Flavio Olivares
chawklit
Mar 11, 2012
I did not experience any pressure only honesty and a friendly demeanor from all the people I interacted with. Just don't remember all their names.
JMoore007
Mar 10, 2012
Robert was terrific! Very knowledgeable about all the vehicles & extremely courteous and polite. No pressure or rushing us. Listened to our preferences and helped us to find the perfect vehicle. We will recommend to our family and friends to visit this dealership and ask for Mr. Hamm in particular. It was a the best car buying experience we have had in 38 years of purchasing of vehicles.
handjconner
Mar 7, 2012
we have been purchasing cars since 1968 and this was far and above the most positive experience to date. JB was polite, friendly and most important very knowledgable about all the features I was interested in regarding which car would most meet my needs. He had information and facts about safety, gas mileage, consumer ratings etc. He was more than willing to spend all the time I needed and answered all my many questions. The next time I purchase a car it will be from JB.
green84
Feb 26, 2012
Well we first pulled up in the lot not exspecting anything. I was upfront with "JB" on my finatiol issues. He didnt promis a thing but was willing to at least try unlike most dealers. I was very sceptic, tired of the same story. But he took the info needed to know what to show me with what money I had. Well we liked one and gave it a shot. The price was abit hight at first but they made it work so it fell in my price range, Thanks to Olivier Amiot-Priso as well on the cost help. Anytime with in the deal, I would call JB for questions. Even when I got the answering mashine, He was calling me back before I could leave a message. They didnt even go to or over the max amount I could pay per month. I would go back there anyday.
Lew and Sharon Kebel
Feb 18, 2012
On Feb.11th 2012 we purchased an Elantra with the help of salsemen Amgad "JB" Khalil.We originally were going to get a car from another dealer,but we started looking elsewhere.I stopped at Crown KIA,but the advertisement in the paper was very misleading.I dont like Dealer "Add ons" to the sticker price of ANY car(pinstripes,paint protectant, stick on moldings,etc).I then went across the street to Crown Hyundai.As I was looking around the lot Mr Khalil greeted me.I asked about the lack of inventory with the Hyundai's."JB" asked what I was looking for,I told him a red Elantra.He said there was one on the lot that had arrived the day before.I explained that we were probably going to purchase a car from another dealership that afternoon,but I had reservations about removing some moldings that were installed on that car.He showed me the car and it had the options that we wanted.After contacting my wife,she wanted to see the car.I drove home to meet her.We returned and made the purchase.Between the correct car and the EXCELLENT SERVICE "JB" Khalil gave us,we are very happy.
malawibob
Jan 26, 2012
We reviewed Crown Hyundai through truecar.com and found that they had the lowest price on the Hyundai Sonata Hybrid. Contact was made through Dave Larson. He was excited about his product and after our conversation we were too. We drove up to St. Pete and were met by Dave who took us on a tour of their facility and wound up at THE CAR. Love at first sight. Dave was extremely helpful in pointing out all the inner workings of the Hybrid and we immediately traded in our Prius. The follow up has been nothing short of sensational, Dave seems truly enthusiastic about staying in touch with us and offering any assistance we might want. Any questions we have had were answered right away and correctly, I might add. Altogether a very pleasant experience!!! I highly recommend the dealership and in particular Dave Larson in Sales.
Tina R
Jan 26, 2012
I recently purchased a 2012 Elantra at Crown Hyundai and I have to confess that I originally intended to buy a Hyundai at another dealership based on a friend's recommendation. I only stopped at Crown to take a closer look at the different models so I would be more prepared when I traveled to the dealer located in another city. When I arrived, I met Gary Scott and he immediately made me feel very comfortable and "safe." He allowed me to describe which features were most important to me and which ones I could live without. He actually just offered information and made comparisons for me but did not push me - it was the first time I didn't feel like I was being taken advantage of by a car dealership. Gary was very patient throughout the entire transaction and - from the test drive up to the point when he handed me the keys - he seemed more like an advocate for me than a sales person. When I drove my new car home I had no regrets and did not second-guess myself. I got a great deal on a wonderful new car and I was MORE than satisfied with the entire experience.
Arborfield
Nov 17, 2011
We dealt with Steve Snow.He is the best Auto sales rep we have ever met. Polite , friendly, honest and best of all no hard sell. We would recommend that anyone looking for a new vehicle, should call Steve at Crown Hyundai of St .Petersburg .
sdavis4364
Nov 14, 2011
Where do I even begin? Crown Hyundai was GREAT! And our salesman, Dave Larson, was FANTASTIC! After working with two other dealers, Crown came thru with the best price at the end of the day. I did all the negotiating over the phone and via the internet. We took delivery of our new 2012 Sonata Limited on Friday, 11/11/11. Dave greeted my wife and me upon arrival with a smile and a handshake. Everything was ready for us to sign and there was none of the "traditional" haggling that one has come to expect from a dealer. Dave and their tech engineer sat in the car and got us going with the Bluetooth and Nav system (which I would highly recommend)and I am still learning the Bluelink which is totally cool. This is an absolutely beautiful car...Black w/black leather interior and ALL the toys! The dual glass roof on the Limited is an awesome perk. This is the 4th Hyundai I have purchased and by far the nicest vehicle I have EVER owned! This was my first experience with Crown Hyundai but definitely NOT my last. Thank you Dave for a BEAUTIFUL car and an UNEQUALLED buying experience! 5 stars all the way!
Hankg1217
Oct 14, 2011
Cliff Stoufer was there the day I bought my car and I have taken it back to him for every service related item. I know if he calls me, it is not a scam item like a lot of dealers. If he says you need additional work, you can bank on it.Just a nice guy.
decker1234
May 22, 2011
I live in Georgia and was looking for a particular used car that is no longer manufactured. I noticed on AutoTrader that Crown Hyundia in Florida had the exact car I wanted. I had a very pleasant experience both on the phone (where most of the transaction was completed) and in person when Mike Tucker drove to Valdosta, Georgia to meet us to exchange cars. I live 500 miles from this dealership so I sure felt special when Mike agreed to meet half way. Buying cars can sometimes be painful, but in this case the people were very accommodating and sent dozens of up close pictures of the car. They represented the car I bought very truthfully and honestly and yes I made the deal over the phone without fear. How about that experience for buying a used car!
jbillfitz
Mar 24, 2011
The sales experiance is all about trust. Paul Jackson and i were at a figure i was willing to spend. They gave me a ragged out new demo to try. I guese it was Mr Dick who had Paul Jackson to get me to sign that i would buy that vehicle. Took another vehicle. Bottom line is the internet dept will quote you a tad over retail for the vehicle in question as will every other dealer in this area. When it was all said and done Mr Dick had me paying sticker price plus was low balled 2-3 grand on my trade. Being diabetic and on all my pain meds i was pretty well hosed. I would seriously suggest You go else where. These people stand for every thing people hate about car dealers. Miriam and Paul are great people just Mr Dick calls all the shots, Have been buying from crown since 1991 or 92 and this is the end. Will NEVER buy at crown again.
cfmahler49
Feb 27, 2011
Mike Tucker was GERAT. Thanks Mike, for a great car buying experience. You were professional and SO customer friendly. We are so pleased with the experience we had entered some anxiety. The car is very solid... a great value. We are so pleased with the value and quality of our new car. Mike, thank you again!!!!!
timyankov
Feb 13, 2011
Michael Tucker did a great job. We recieved great service and got a great price on the vehicle. Michael made the very stressful experience unnerving. The process went very quickly and I was in and out with a new vehicle. I would strongly recommend Crown Hyundai if you are looking for a new or used vehicle.
DougNorcross
Dec 28, 2010
I had an absolutely terrific experience purchasing my new 2010 Hyundai Elantra SE from Crown Hyundai on December 14. I was able to purchase my SE model I really wanted because Roger Fuller quoted me a price for a beautiful red SE model Hyundai Elantra on Crown's lot at the same price I expected to pay for a base model. Carlisle Reynolds and Carl Mitchell made me feel very comfortable while they expedited the paperwork. Marc Israel patiently explained the terms of the contact and offered extra options I am pleased I purchased. Carlisle carefully explained the features of my new car and introduced me to Bill Falduti my new service advisor. All the Crown employeees made sure that I understood clearly what I was happily agreeing to. I truly felt that these wonderful employees had my best interest in mind. Thank you, Crown.
frmulligan
Dec 28, 2010
Clifford is always there for me and listens to my concerns and always goes over the recommended service. He is the main reason why I keep going back. When he is not there whoever helps me does a good job but I prefer Clifford.The phone calls are annoying. The call at dinner time and breakfast time and sometimes they are rude
Norman Dolbee
Dec 19, 2010
We have just finished buying a car from the Crown dealership in St. Petersburg, FL. Our salesman Gary, was helpful but we were undecided. This goes nicely with the Azera I own.The Sales Manager, Carl Mitchell, offered his assistance and the deal was concluded. In my opinion, Carl is very effective. He seems to know his inventory, is mentally quick, and was able to package the deal quickly. He is fast on his feet and that is appreciated by people like our selves who do not enjoy buying cars. We drove about forty miles to Crown after being insulted by the Jenkins dealership in Bradenton, Fl. I was truly amazed when I was told not to waste my time coming back after not accepting the special deal offered Jeff Bahr. We were told that he was from Hyundai corporate. If that isnt true then that is another truly amazing aspect of Jenkins sales strategy.
b-babe85
Dec 11, 2010
I sam well aware that my credit is not so great. But I was looking for a reliable car and saw online and in a magazine that this place will help anyone GUARENTEED! It was not supposed to matter if your credit was good or bad. This place says that they will work with your issues. I call and get Vinny at first. He's pretty much indifferent. I put in my credit application and phone Roger Fuller. I tell him my situation. He's says he can help and will give me a call back. I never hear from him. I get a call from Vinny and I basically have to repeat myself over. He tells me he will call me back, but I am the one who had to call him back over and over. Then he wants me to find a co signer. I find one and it's still not good enough. He finally calls me and says there's nothing that he can do. What happened to GUARENTEED credit approval? I guess that went out the window. Everyone keep in mind of that saying... Buyer's Beware. I am officially suspect now of all of these glowing reviews because my experience was not like that at all. I could understand not being able to help me. I can take "no" for an answer, but I don't like the GUARENTEED part or one the phone being told we CAN help you. That is false advertisement. I don't feel that there was any effort on Roger or Vinny's part. I would never recommend this dealership to anyone!
ricardo2011
Dec 6, 2010
I was very happy to get in touch with Sheri. She was very helpful, friendly, knowledgeable of the cars and I was so happy to have dealt with her and met her.SHE IS AWESOME!!!!! Thank you so much Sheri for all your help and Happy Holidays! Ricardo C.
ademers30
Nov 23, 2010
This was an amazing experience. Roger and Stephen made every moment absolutely wonderful. I never once was made to feel like an annoyance. I had been to a couple of dealerships and had good experiences, but at Crown Hyundai...it was an amazing experience. They went out of their way to answer every question I had and show me the whole dealership so that I knew where to go if I had questions. I knew then that they were not just selling a car, but building a relationship. They want me to come back for service and if I have any concerns. What a novel concept! Thanks Roger and Stephen!!
guttlx
Nov 10, 2010
Everything was handled in a very friendly, professional manner. The guaranteed price I received through the AAA car buying program was outstanding. The sales person made sure that we understood how everthing worked before letting us drive off with our new car. It was a pleasant experience.
ronfreyer
Oct 17, 2010
Great people, great experience from first contact to delivery of car. Would recomment highly to anyone. Gave a good price on internet, gave additional discount at time of buying. Very fair on trade in price. Finance dept. went extra effort to get a loan approval at good rate. NO high pressure to buy extras.
Arlyne
Sep 20, 2010
Carl, the manager was very accommodating in meeting my needs. He was very patient. I received a detail for the car. It had a musty smell inside. I also was able to receive a second key since the previous owner turned in only one key. I am a "happy camper."
dianneodea
Aug 31, 2010
Always a pleasant experience. They had me in and out in one hour, which was very much appreciated since I was on my lunch hour. Thank you!!I do have to say that this survey is quite annoying, however. I am simply trying to fill up 250 characters so I can get on with it!!!
suzkov113
Aug 23, 2010
Roger was on it. I felt the honesty, and integrity. I will always recomend him. Thanks for asking. He quoted me the lesser interest rate, unlike Fittzgeralds sales person. And that IS the reason I bought from Roger. I had already decided on a Hyundai before I arrived. He also quoted a good $ on the internet and Fitzz didn't.Suzanne Kovach
crepelady23
Aug 22, 2010
Mike is over the top!!!! I appreciate getting a sales associate that is customer driven, however, Carl Mitchell needs to be reprimanded for his rude behavior and the way he speaks to his coworkers. He made me VERY uncomfortable. I had such a great experience with Mike Tucker but Carls behavior left a bad taste for me. With this unfortunate encounter, I am sorry that I can't give my rating a full 100% but I am confident that I will enjoy my recent purchase.
Moonwitchy
Aug 17, 2010
Service was incredible! We were so impressed by Steve Bednar and our entire Hyundai experience. Steve was so courteous and so knowledgeable. He used NO pushy sales tactics as we'd experienced in the past with other manufacturer's dealerships. He answered all our questions and explained everything in detail from finances to features. And oh, the car! We are so pleased with our new Sonata! Not only is it just beautiful and handles like a dream but, we were also enticed by it's excellent gas mileage and it's many great safety features. So, YES, we would highly recommend Crown Hyundai of St. Pete and Steve Bednar salesperson) to anyone who's in the market for a GREAT car and a GREAT deal! You won't be disappointed!
savoyrjs
Aug 16, 2010
Great overall experience. None of the high pressure tactics that too many dealerships impose on the public. Sales staff treated us with respect and answered all our questions accurately and in a professional manner. Not the best facility as far as a dealership goes but from my perspective people sell the cars.
selgliss
Aug 16, 2010
Greg was excellent, I will continue to do business with Crown because of the excellent service from Greg. He went above and beyond what he had to do. When I had questions and called he was very quick to get back to me and also took the time to make sure I was happy.
dwdesign
Aug 12, 2010
This is the first car we have bought in 14 years because we drive them till they die.After researching the web and test driving various brands we settled on the Sonata. I had quotes from 3 different dealerships and asked for out the door price of which only Steve Snow of Crown responed with a request we made of a break down of all costs involved with the out the door price that was hundreds of dollars less than the other dealerships. Although we had to drive several hours to get there it was well worth the savings. They located the car with the options we wanted with in a day. When we picked the car up Steve went over the paper work, took us for a test drive and explained the operation and all the features on the car. We spent a total of one and a half hours at the dealership and we were on our way home. This was the most pleasent, efficient and hassel free car purchase I have ever experienced. I would Highly recomend Crown and our sales person Steve Snow to any one.
spearsi
Aug 10, 2010
I bought my Santa Fe at Crown back in 2002 and have been taking it there for servicing ever since. I now live in South Tampa and still drive to St. Petersburg because of the wonderful service. Cliff is extremely professional and goes above and beyond to help the customer. When I'm ready to buy a new car, I will probably go back to Crown, even if there is a closer dealership to where I live, because of Cliff and the wonderful customer service experience I always have.
ramccr00
Aug 5, 2010
excellent customer service!! Mike and Ray are outstanding at what they do!! I recommend going to them for a new car! i got great coverage and financing through them and i dont feel like i was robbed when i left the dealership. keep up the great work guys!!!
flutician
Jul 31, 2010
I really like Crown service department. Cliff is the person I request. Cliff has great people skills, is very intelligent, knows cars and really try to help his customers with their car service needs. Cliff is a great person.The other men in there are awesome also.
Joey Sedlmayr
Jul 28, 2010
I have had the pleasure of dealing with Clifford on 7/27/10. Iwanted an appointment on 7/28/10 the only day that I don't work. Even though it was extremely busy Clifford arranged for this to happen I live in South tampa He arranged for a rental so I could drop the car off on the evening of the 27th. and pick it up at 2:30 on the 28th Knowing I had an appointment at 4:30. I found him to be very kind and considerate of my needs. He also made sure everything was done to my satisfaction. There was a white scuff on the rear panel, he immediately stopped what he was doing, corrected the problem and checked the whole car. and I was on my way. Knowing everything was okay.NOW THATS SERVICE WITH A CAPITAL "S".Joey Sedlmayr
Bill T Noll
Jul 28, 2010
Found Cliff to be very knowledgeable, friendly and helpful when it came to scheduling our service, His positive attitude and professional demeanor and versatility are both a credit to Crown Hundai and certainly gives us a feeling of total confidence that our service requirements are realistic and fairly priced. Thanks Cliff, Keep up the good work. We are completely satisfied with your service.Bill T Noll
bbnp623
Jul 18, 2010
Cliff at Crown Honda was there for me when I had a problem with my car and took it upon himself to go beyond and fix my problem without costing me anything. He has always been there to help. Ever since I have taken my car to Crown they have always treated me with respect and listed to me when I told them about any problems.Thank you Cliff and Crown Hyundai.
GeorgeArtzer
Jul 9, 2010
I have bought two cars from Crown Hyundai, reason is great customer service. I brought the car in hearing a noise Clifford listened to my explanation and then paraphrased everything I had just explained. He listened! They found the problem and also took care of a minor recall that was on the car. I could not be happier with Crown Hyundai. My wife will be bringing in her new Hyundai for service next week. Why would a person go anywhere else?
smjstanton
Jul 4, 2010
I was at a couple other dealerships in the area on July 3rd 2010 and i actually felt very comfortable with Michael as a salesman. I have worked in a dealership in the past for 20 years and don't like the hassle of fighting back and forth on pricing.. I was up front told hiom give me your bottom dollar and give me a decent price on my trade -in and we would be in business. Thats what happened we had a very pleasurable time at crown that day and now are proud drivers of the 2011 Sonata, Thanks and have a great day, Mike Stantomn
cbloss1
Jul 3, 2010
I was a "solo" first time care buyer. I dreaded looking for a car, but Gary made my experience of buying a car a pleasant one.I drove several cars and took my time. Gary was patient with me and helped me make the right decision.I love my new 2011 Sonata. I made the right choice!! Thank you.C. Bloss
Nancy Appunn
Jul 2, 2010
My Toyota died unexpectedly of oil pan fatigue and I dreaded looking for another car. My son researched all the mid size cars and came up with the Hyundai Sonata. We visted Crown Hyundai and Gary Scott helped us through the maze of options. It took forever for me to decide what I wanted and through it all Gary Scott was very patient. The "ordeal" I expected turned into a very pleasant experience. I love my new car. Thank you all.Nancy Appunn
knb-van
Jul 1, 2010
My wife and I saw a Hyundai on cars.com that we wanted to look at. We found ourselves at Crown Hyundai that evening. Gary was patient and showed us the Santa Fe's he had like it was the middle of his day instead of the end. When we came back for follow up I felt none of stereotypical used car sales pressure. Just a can do attitude. Our credit situation was, and is, a little unusual. Grey and Ken went the extra mile-and-a-half to get us into our first 'new to us' car in 10 years!Thanks guys!Kevin and Beth Van Middlesworth
emirvaj
Jun 30, 2010
I am very satsfied with purchase of my new Elantra. This is the third time that i bought new car in this dealership and now is the best one. It lasted three days to negotiated right price, but every time I felt that I am on right place. I got better ofer from another dealership, but I stayed with this ne.
caradrumm
Jun 30, 2010
I was a first time car buyer and was very apprehensive about going with limited experience and knowledge of the process. From the moment I walked through the door I was greeted with sincere friendliness and didn't get the sense that I was being 'sold'. Everyone I encountered was respectful and answered all my questions thoroughly. The salesman was extremely helpful and worked hard to help me finance a car within my budget that worked for my needs. Once I was at the point of meeting with the finance manager it was a painless process which was not rushed at all. I felt as though I received detailed explanations of the documents I was signing and all of my questions were given that same amount of attention. All in all I left feeling confident with my purchase and so pleased with the entire experience. I would highly recommend this dealer to those who are are first time buyers. The professionals whom I worked with made my experience effortless and well worth it!
bgonzalez
Jun 22, 2010
I worked with Steve through internet sales. He was AMAZING! I explained what I wanted and the issues I had (credit and funds). He worked deligently to ensure my needs were met. No pushy, harassing sales in the process! Steve was understanding and delivered exactly what I was after, meeting the requirements set forth in my initial request. There were no surprises when I walked in the finance office with Mr. Israel, who was very deligent in explaining the process. I had an amazing experience and would recommend the team to anyone out there looking for a car and a great professional, class act experience! You guys ROCK!
mvasquez69
Jun 22, 2010
My car broke down unexpectedly so I went to the dealership to buy a new car. Buying a new car was not in my budget but Gary was great and got me a payment I could afford. I leased a 2011 Sonota and the vehicle is great! The customer service from start to finish was fantastic. I will be going back to buy a Santa Fe from them within the next year. I will gladly recommend this dealership to anyone I know.
aleeh75
Jun 17, 2010
I found myself suddenly having to purchase a vehicle after a collision; I located the vehicle I wanted (Hyundai Accent 3dr hatch), the assurance I wanted (within warranty, Hyundai certified), and the price range I was loking for on my first visit to Crown Hyundai. Steve Snow provided excellent, helpful, friendly, no-pressure service, and the sales department was able to work with me to meet my budget. I love the car, and cannot say enough positive things about my experience!
Ron Leonard
Jun 14, 2010
Steve was very helpful, not pushy, and thorough in giving us the details of operating the automobile and why we do or do not do something.We learned some info we can take in operating other cars.The rest of the staff was friendly and courteous and did not make us feel rushed.
paulmathieu
May 28, 2010
I had some three email exchages and we agreed on a price and they agreed on a trade-in and accepted the low blue book amount. Discounts were good and financing very good. Car and its features were described at great length. Tets drive excellent. We had almost all the pricing information we needed before we walked in the dealership and the Hyunday website had been very useful.
afm10
May 16, 2010
From the minute we walked in the door it was by far the most pleasant car buying experience we have ever had. Steven was very relaxed, laid back and did not pressure us at all. We were treated politely and with none of the ridiculous hype so many auto dealers display. Highly recommended! Thanks!
Susan Adams
May 9, 2010
My husband and I had wonderful efficient service while buying our new 2011 Hyundai. Very good experience! Shari was great in showing me the details of the equipment and how to use various apparatus...very helpful, and much appreciated.Thanks!Michael and Susan Adams
Barry Brinkley
May 8, 2010
When I entered the Crown Hyundai dealership, I already knew exactly what I wanted in a vehicle and what I expected to pay for it. My salesman, the sales manager and the finance manager went way beyond the expected norm to get me exactly the car with all the "bells and whistles" at the price that I wanted. Since my specifications for the car were extraordinary for Florida (AWD), the car was located after an exhaustive search in upstate New York. The dealership went way out of their way to acquire and transport the car to St Petersburg, FL for me. After a short wait (for transit time), the car meeting my exact specifications was delivered to me. My experience with everyone at Crown Hyundai was very professional and extremely cordial. In the course of my car buying life, I have purchased many new vehicles and this has been the best consumer experience I have had.
Frank Hall
Apr 30, 2010
Our visit was to check out the new Hyundai and was greeted with a friedly guy named Andrew Daniel, Andrew was excellent in telling us about the new 2011 Sonata, explaining the different models. I had checked the internet compairing different cars and their models before I arrived so I had some basic knowledge. I came back to Andrew and showed him some information I received from Roger Fuller, and a e-mail I received from Sales Rep in Port Richey. Roger and Andrew agreed I could get the Internet Price. Since we wanted a Black SE Sonata we agreed to wait until one came in. When we arrived to pick up our car, Andrew was on vacation, and at this time Roger introduced us to Sheri Travis,we found out that we were the first customer she was handling at Crown. What a delightful girl, who walked us thru all the paper work, and there was lots of that. I'm sure she will be another success story for Crown Hyundai. Then we went to the financial guy Mark Iseral..Mark was also extremely knowledgeable in explaining the different packages that were available to us. One was to treat the car with the Simoniz coating. Mark made the arrangement to have it done while we continued to sign more papers.With all the friendly, knowledgable people walking us through the process, it was a delight to do business with Crown Hyundai dealership. Our experience was we were dealing with people who really knew there product. We were so happy that, indeed we would highly recommend Crown Hyundai, and the staff who helped us.We now are the proud owners of a beautiful Black 2011 Hyundai, which we'll enjoy driving, already we've received many compliments and people ask "What car is that!"
Tom Fouse
Apr 28, 2010
This is an incredible team at an incredible dealership. I had been searching the Internet, looking for a quality used car for weeks. That's how I stumbled onto the team at Crown. Thanks to them I found the perfect car at the right price. All smiles!!
ravred2006
Apr 25, 2010
Crown Hyundai is BEST!!!! I moved from NY and had taken my 2006 Sonata there for service. Everyone in service was great! Treated as if I had bought the car from Crown. It was nice to find a dealer that did not rip me off either. I just leased a new 2011 Sonata from them and the price was great...no BS in negotiation. It was a great experience...a very refreashing thing! Go see them...I highly recommend GARY SCOTT!
vamcbaypines
Apr 22, 2010
we were well pleased with all three people involved with the sale,STEVE BEDNAR, MARC ISRAEL AND TIM ( saled manager ) they accommodated all my needs and wishes.we were treated with respect and understanding. TIM came up with a an option that sealed the deal. again, thanks to all.
gvgoldman
Apr 17, 2010
This was my first new car and the very best car buying experience I've ever had. Gary Scott is one of the best professionals I've had the pleasure to work with. Thanks also to Ken & Steve today is one day that I will never forget and will always treasure.
soulpatrol
Apr 13, 2010
The purchase of my new Hyundai from Crown Hyundai of St. Petersburg, FL was the most positive experience I have ever had buying a car. The whole process from start to finish was great. I was able to get the price that I wanted over the Internet, and with a couple of positive hassle free phone calls a deal was made that I was completely satisfied with. Gary Scott and Roger Fuller(Internet Sales) were both great to work with. 5 STARS Across the Board!!!!!!
dmartiner
Apr 11, 2010
I can not say enough about these guys - At no time did I feel pressured to purchase a car, they paid attention to my wants and needs which other dealers saw a woman and deferred to my husband. I felt very comfortable and they all were great. If I had to pick favorites, my favorite was Roger and Justin. There was nothing wrong with Tim but we did not have as much contact with him as the others. I want to praise Justin as he was patient and never talked down to me which other car dealers have done. I would recommend my friends and family to both Roger and Justin highly and would be happy to encourage my friends to consider Crown Hyundai or any other one of their dealerships as the first place they should go when looking for a car.Thanks for making my pourchase easy and carefree. Dianne D. MartinerPS - husband George is very happy as well.
aleco2
Apr 9, 2010
Positive experience buying a new Hyundai SONATA 2011. The sales person (Sanja Breber) and sales manager were very accommodating. I was making my wife a surprise, so one condition to complete the sales was to take the car home that evening, show it to my wife and if she did not like it, I would simply return the car and it would be as if I had not been there at all... They accommodate it, and since my wife loved the surprise I returned to complete the deal. There was very little "horse-back riding" when negotiating the price, so it was not totally free of going-back and forth... Prior to stopping by at this dealership, I stoped by at another Hyundai that wanted more than $2,000 more for the same transaction (same buying car and same trade-in). Sanja, the sales lady that assisted me was not pushy at all, and that is a good thing. In total, from test-driving the vehicle to signing the final docs and releasing the vehicle (detailing the car, as they call it) it took around 5 hours. They can improve when doing the detail to release the vehicle. I had to wait around 1.5hour for that.
kulp7985
Apr 7, 2010
In purchasing a 2011 Sonata I had the pleasure of working with Mr. Steven Bednar who exhibited utmost professionalism, patience, product knowledge and courtesy. Mr. Bednar's attitude and the pricing were the deciding factors in my purchase. I would hasten to add that everyone with whom I came in contact in the sales department was quite courteous.
mcphersl
Mar 20, 2010
Every person I dealt with was very professional and very friendly. They all went out of their way to help me and make me feel welcome. I have never had such a good experince in a car dealership before. I love my car and will never go anywhere else again. I will also never take my car for repairs and service except this dealership. I trust them and feel I will always get the best service here. I highly reccomend this dealership for buying a new car and trading in cars as well.
bratliff1
Mar 13, 2010
Overall a great experience. Was able to get in and out in about 3 hours with a trade in. Prices seemed reasonable and they were more than willing to negotiate. The sales people seemed knowledgeable about the products they were selling without hard-selling.
What’s more, Crown Hyundai of Saint Petersburg has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Crown Hyundai. Check out the listings today to find the right car for yourself. Crown Hyundai is definitely the best place to buy used cars online.