Diandra Dakers

19 de ago. de 2021

The people you have working here are lower than scum. My car was towed by them and there was no reason for it to be towed. When I spoke with them they were demeaning and the driver also had his girlfriend with him in the car. Is that even ethical. To top it off, they own two pit bulls and attempted to release them on me while I tried to get my car. I will be going to the better business bureau about this matter. This company needs to be investigated.

Kate Vrubleuskaya

14 de ago. de 2021

Good afternoon, everyone!🙂 I recently bought my first car 🚘 and took it to the guys from CT Auto&Towing located at West Hartford for inspection and assessment of what needs to be fixed or replaced🛠 The whole team joined to the inspection of my car the day I brought it, they all worked together, under the strict guidance of the owner - Slava, who is very professional and knowledgeable mechanic👨‍🔧 I was very satisfied with the result of the work which was done on my car (they did a lot in a shortage of time, even the work which was said is not fixable at other auto repairs places) and I subsequently contacted them 5+ times after that for bringing my old car to perfection🤗 The mechanics at this place work in a close-knit team, all of them are professionals in this field and know their job and what they are doing very well👍 I would like also to mention individuality, polite attitude they put towards the clients!😇 Thank you, CT Auto&Towing for everything you’ve done for my car, the owner Slava, the manager Casey Orr, car mechanics Chris and Allen for excellent, quick, good service, impeccable work, attentive attitude and very reasonable prices🙏 You are the best, guys!👏 I highly recommend CT Auto&Towing to everyone!

brooke wilcox

19 de ago. de 2021

Tow driver was so rude and unprofessional. Was driving around with a girl in the front seat and dogs that he threatened to let loose on us if we didn’t pay for our car. The tow was unwarranted and they wouldn’t let us get a word in edgewise . Quoted us one price and when we arrived to pick up car 15 minutes later tacked on another $50 for “storage” , only would take cash. The driver threatened to drive off with our vehicle and not give it back on multiple occasions. This is a disgusting and unprofessional company I would never recommend using them for your towing needs.

Maria Mulero

27 de jun. de 2021

Beware!!! This LLC is an unethical establishment. Their towing practices are predatory and have been reported to the west Hartford police station. Consumer should be aware of who they do business with. We paid for parking downtown and they still proceeded to tow our vehicle stating it was paid at the wrong pay station. The person that answered was completely rude and threatened to not release our vehicle because he felt like it this seems to be a regular practice with them they are scam artists and crooks!

Reggie Dormelas

12 de jun. de 2021

BE CAREFUL OF PREDATORY TOWING. Apparently this place is known for that in the area and they are in every single way rude, incompetent and unprofessional. My car was towed incorrectly because I had paid online but the person I spoke to said “I didn’t see your ticket in the window” Umm sir if I paid online how would I get a printed ticket when the location doesn’t have that option. Whatever. I just wanted to retrieve my car and I was told by the guy who towed the car it would take him 30 minutes to get there fine. I arrived to location and 20 minutes after that phone location and decided to just wait but then the 10 minutes became 20 then 30 then 1 hour. So at this point I am somewhat upset so I follow up and was told there was traffic at 10pm at night even though we came from the same way and the GPS didn’t indicate any traffic when I asked for his location and ran that in real time through my phone. In the end it took a call from West Hartford dispatch to get him to actually show up after I was threatened on the phone with him saying “I’ll keep your car overnight” They are money hungry looking to make a quick buck which is really disappointing. I wish I could give them 0 stars but I do NOT recommend having any interactions with this place at all. Also the person who towed my car refused to give me his name.