Used Cars for Sale at Daniels Long Chevrolet in Colorado Springs, CO

2016 OILBURNER

Mar 4, 2016

Worst Car Dealership Experience Ever! January 2016 Totally Swindled Me with Their Unscrupulous Sales Tactics! As Soon as The Papers were signed, they didn't know who we were and moved on to other potential Suckers. Papers I didnt receive a copy of until 5 days after what I was lead to believe was a done deal. Dates on paperwork dont even match.I received a phone call saying My vehicle had been delivered and they would need a couple of hours to detail it. I was so frustrated with the dealership at this time, I waited a day to pick up my vehicle. When I returned to the dealership is when they treated me like Yesterdays Trash as they escorted me around to the back of the building to present me with my Filthy brand new car. I was told by the sales person that I probably knew more about the vehicle than he did, so he would help hook up my phone to OnStar and then he was Done. The first time I was on the lot, to get this great deal they were going to give, I watched as they, "Jumbled the Numbers to Make this Deal Work", every other customer's NEW car was brought to the front of the building and hoods and trunks were opened and the sales person would walk the customer throughout their new vehicle's features. What?!? because you brought my car to the dealership from somewhere else, I don't deserve the same consideration? While at home teaching myself about my NEW car from the owners manual, I opened the hood of the New vehicle to find it completely filthy. When I opened the Trunk to inspect the trunk area, I lifted the back panel up to find a puddle of Diesel Exhaust Fluid (DEF) around the filler cap and white spots throughout the trunk area. I went to the owners manual to find out that DEF is Corrosive and what I was seeing was the dried DEF that had been splashed all over the trunk. I called the dealership and asked about the way I had received my vehicle, I was told by the crook that negotiated with me, that the car had sat outside for a couple of days and that's how the engine compartment got dirty. (The exterior was washed completely clean when I took possession. And I was called earlier that day and told that the car had just arrived and that they would need a couple hours for prep.) When I asked about the DEF I was told that he was Not the salesman on the vehicle, so he has no idea how the car was presented to me. Then I was told that he has explained this enough to me and he was DONE with me. I spoke with the GM Brad at the dealership and his main concern was about the Broncos First and then that I had an issue about the customer service I received. I explained the situation to Brad and how unhappy I was with the way I was treated and the condition my vehicle was delivered to me. He offered to detail the vehicle for me. I responded, No. First impressions are everything. This is service you give every other vehicle that leaves that dealership. I was not afforded that service the first time you had possession of my vehicle, what makes me think you would treat it any better a second time? Because now you have to? His answer to the situation, " What do you want us to do?". I don't know Brad. It wasn't me and MY staff that provided a customer with less than adequate service.I took the car to another dealership and they serviced it free of charge and said whoever had it first just didnt care. 0% satisfied.

tasha05

Feb 22, 2016

Corey helped make my decision to trade in my car for an SUV an easy one. He was not like the typical salesman; pushy or aggressive just to make a sale. He made sure my needs were met in regards to what I was looking for in the vehicle. I could tell that he was very knowledgeable about the vehicle from the time we got in for a test drive until the time we drove back on the lot. I loved how personable Corey was with my fiance' and I which helped the process go by very quickly. He seems like a great guy who loves what he does.....one week down and I absolutely love my Equinox!!

tdavich

Feb 18, 2016

Corey went above and beyond to find the right vehicle for me and my fam.Thank you for kindness and understanding!!Loving the new suv!!

JMH94

Jan 27, 2016

She got us in and out very very quickly. She was very kind and made clear everything that needed to happen! I would recommend her for sure.

Ahawk18

Jan 25, 2016

Christina was outstanding. She worked quickly to make the process as painless as possible. She was very straightforward. She was kind and understanding. She worked to get us the best deal she could for our 2016 Chevy Malibu. There isn't a single lazy bone in her body. Thank you Christina for all of your help. She was just a genuinely great person overall.

CydGwinner

Jan 11, 2016

Corey worked with us personally the whole time and didn't try to pass us off to anybody else. As a whole, it was simple to get a vehicle. We were taken care of the whole time with no problems and they made sure to make the vehicle we wanted affordable.

GregJ

Jan 11, 2016

Christina was great to work with! She made the whole process very easy with little pressure. Would highly recommend her to anyone and would definitely work with her again!

KJaymz13

Jan 7, 2016

I was going through some issues and needed a vehicle and they did everything possible to helping were extremely patient with me! I'd recommend them to anyone they helped get me into the perfect vehicle for me and my family!

Jenn123

Jan 5, 2016

Ms.Dondi was very helpful. I already knew what car I wanted and she made sure to get me in. Very great customer service as well!

rfireguy

Dec 29, 2015

Dondi and Mike and Jim were just awesome to work with. Really good professional people. I have purchased over 50 vehicles in my 67 years and it really was great dealing with them. They really went above and beyond for my wife and I. Rick and Rebecca DiIorio

delgado, lucy 1964

Dec 28, 2015

Christina was highly recommended and our experience was awesome. We are enjoying our Dodge Journey and thank Christina for all her help! Also to J.R. Cihura for helping us with our great purchase.

Aldoray Little

Dec 25, 2015

It was a very fast service and the people were friendly and respectful.

Larry Romo

Dec 24, 2015

IT WAS A PLEASANT EXPERIENCE. THE SALES PERSON WAS VERY KNOWLEGEABLE

Kenneth Eldred

Dec 20, 2015

Ben Wilcox was my salesperson and was extremely knowledgeable and very helpful. He made the buying experience very special and if I ever buy another vehicle from this dealership, it will only be through Ben.

Tanna Anderson

Dec 17, 2015

I came in for an oil change. Service was fast! Super friendly.

Andres

Dec 12, 2015

The ability to accommodate the needs of a customer in a short notice is incredible. The professionalism and politeness demonstrated left me totally satisfied.

Timber

Dec 12, 2015

Christina worked super hard to make my deal happed. Helped me with the purchase of a 2010 Corvette ZR1. Very polite, helpful, and persistent. Thank you!

tom

Dec 11, 2015

So, Christina Wilcox walked me through the best car deal I have ever made in 40 years of life and 24 years as a driver! I swore after buying a 2005 Accord back in 2005, I would never do it again and just wait until I had no other options. Christina made this huge purchase possible because I needed someone (her) to have fun with it and tell me everything I needed to hear to feel confident and secure that this $36K purchase was not going to cause me to wake up at night! She's so good, so friendly, so caring, and genuine which I really appreciated...plus, she knows how to deal, knows how to talk numbers slowly, and is willing to do anything in the face of management to make it a win win.Great job Christina...you are special!

Deborah Moreno

Dec 10, 2015

Service department is always quick to get our car services in as scheduled for our oil changes. Employees are nice and ready to help answer any questions.

Johnhulse26

Dec 10, 2015

Corey and everyone at Daniels Long were great and easy to work with. The entire process was quick and easy and the staff, especially Corey were very helpful !

Ourcrazyfamily

Dec 5, 2015

Michael Hoskins was an awesome sales consultant. He not only exceeded my expectations, but made sure my family and I were taken care of in every aspect at the dealership! I went in with a bad situation and came out feeling like family! Michael, Mike, and JR made sure I got exactly what I was looking for at a great price! I would highly recommend them as well as the dealership as a whole!! Do not ship anywhere else other than Daniels long Chevrolet!!

Samlet

Dec 5, 2015

Corey was very friendly and was not pushy at all. He was very patient and answered all my questions and concerns. I would recommend this dealership and Corey!

Patrick Webb

Nov 15, 2015

Takes great care of us every visit Thanks for your service

Don Mcfadden

Nov 12, 2015

I recently had to have my 16 year old Chevy truck towed into Daniel's Chevrolet, and I was wary because I have an inherent distrust of dealers as being overpriced and always trying to upsell on every job! The service advisor (Carl) was very professional and upfront about what needed to be done and offered discounts to help with the bottom line. When the job was done it was exactly as I had been told it would be. I now have a very different attitude about Daniel's and will not hesitate to bring my vehicle back in the future!

Bruce Carter

Nov 8, 2015

No shortcoming, no question, as to thoroughness and professionalism of the service received.

Ethylin Washington

Nov 7, 2015

My service rep was very professional and represented Daniel Chevy very well. His presence, professionalism, ability to be upfront, transparent and honest has me looking at Daniel Chevy in a different light. It appears that Daniel Chevy is moving in the traditional customer service and satisfaction is 1st, direction. I am a traditional kind of girl. I would recommend them to my friends. I would go back for another service. Although, my previous experience was less than satisfying, I believe that companies sometimes forget the importance of a happy customer. I am happy with the service that I received. They do not have much of a waiting area, but the service was good.

Gordon Cooper

Nov 2, 2015

As always the service I received was done in a professional manner and on time.

William Fillmore

Nov 2, 2015

I am new to Colorado and have a Pre-Cirtified vehicle I purchased in another state. I called and to make an appointment. Scott Shanen answered. I told him my needs. Scott made an appointment to meet my schedule. He stated that I should ask for him when I arrived. I arrived and did exactly this. Scott was available very quickly. I asked Scott for an estimate on all weather tires. Scott stated that the ones I had on the car were all weather, and looked good. Some other places would have jumped, and charged me for a new set. Scott also took the time, knowing I was new to the area, to point out some things, such as to rinse the "chrome" areas of the car due to chemicals used for De-icing. The next day I went to the DMV to register my vehicle. They need a VIN Number Verification. They stated that any dealership could handle this. I called Scott, he said come in and he would be able to help. I now have a "guy" in Colorado Springs. Scott is a phenomenal person, and a great asset to Daniels Long.

John Jones

Oct 23, 2015

Just an oil change - service was done quickly and Service assistant was very good

motz

Oct 23, 2015

Our sales rep, Christina, went the extra mile to put it mildly, to help us drill down to what we really wanted. She is a hard-working, extremely knowledgeable lady. No games-playing, up front, forthcoming with any and all information we asked for and searched for many days for the best deal we could get. The people are also very military-friendly (better be, in CO Springs!) and also some vets on the sales team. That's important to me. I will go here again whenever I need a new or used vehicle. You rock, Christine!

Z06

Oct 19, 2015

The service department did a great job in getting my car in quickly and back to me.

William Avery

Oct 11, 2015

Our sales man (Joel Radspinner) was outstanding. He gave us the information we needed and then did not pressure us to buy. He was great explaining all the features our new car had without talking down to us. I highly recommend him to anyone who is looking for a new car.

Nick Warren

Oct 2, 2015

The service was exceptional! I'll be going back whenever the need arises. very friendly staff.Nick

Carole Walk

Oct 1, 2015

Anthony Silva did an excellent job handling a serious problem that occurred after receiving my vehicle a day earlier from the Collison center. Of course the major incapacitating problem happened almost at closing on Friday night lately. He was very professional and excellent at getting it resolved quickly/efficiently so I could get on the road to leave town. Kudos to him, a great service advisor.

PH81

Sep 30, 2015

Bought a new SUV earlier that year and was not too happy with it. Came to the dealership with the idea to just get the vehicle repaired and voice our opinion about the vehicle to the staff. Ended up trading the SUV in for a car that is worth more and in way better condition than the one we traded in, could not be more happy with the new car. Heather (our sales rep) was AWESOME, she made the process so easy.

GJW

Sep 19, 2015

Our experience purchasing our new vehicle was a great one!! We didn't have to wait long for the paperwork and Mike was very helpful.

Gordon Cooper

Sep 16, 2015

My car was taken in a the scheduled time and the work was completed in the time ststed for completion. Very professional.

Daron1

Sep 15, 2015

This has been an incredible experience for me. Ben and Mike in Sales have kept me informed through every step of the process and I feel like they were working to get me the best deal possible and were really working for me. And Jim in finance...You're a wizard not only did you get the financing in place, you came back with a payment that was lower than expected much lower. I can honestly say this has been the best car buying experience I've ever had. Thank you. Daron

soxnpats77

Sep 15, 2015

Honest and knowledgeable sales. If Ben didn't know an answer off the top of his head, he immediately found it for me. Went through a lot of vehicles with me and truly helped me find the right vehicle for me, and the best deal. They absolutely did not try to get me to upgrade, really geared my purchase to my needs. Fair negotiations and good financing. Guys in the service department also very knowledgeable and honest, great job helping me accessories. Best Chevy dealer in the Springs!

AR

Sep 12, 2015

Contacted Mike Newfield about a car shown on the website. He was extremely knowledgeable and helpful. We drove to the dealership, and it wasn'the very long until we had a deal. No hassle, no problems.

unhappy

Sep 9, 2015

while the buying was ok even after I was told they were holding a vehicle for me to look at. After I finally did get one its like they don't even want to know you any more. I was told there were 2 keys but after I asked there isn't. To get a second key the dealer wants $270.00 and my vehicle did not have a current oil change sticker. Also heather told me she had my plates and the plate holders from my vehicle but she locked her keys in her desk ( kind of hard to do with out a key) I was also promised she would have them mailed out that same day along with the plate holders that were on the truck when I bought it. One manger said he would call me back by 2 on Thursday never heard from him and when I tried to call the number he gave me it doesn't work. So I have a truck with 1 key don't know if or when my oil was changed. Don't think you are customer friendly after the sale.

Jim

Sep 8, 2015

Simply a fantastic dealer. A quick and easy buying process. They brought the vehicle to my home to test drive and ultimately purchase, I never set foot in the dealership. Quality staff, better than most dealers I visited prior to them. They had what I wanted, and it was quick and easy.

Victoria Hackett

Sep 7, 2015

they took the time to answer any questions that I had

Sammysosa

Sep 6, 2015

Needed a safe SUV for winter! Heather at Daniels Long was extremely helpful. Was able to answer all my questions. Made sure I was comfortable about the big purchase! Every time I went to the dealership I felt welcomed by all staff. Highly recommend going to Daniels if you are purchasing a vehicle! Buying a car is super stressful but Heather did a wonderful job making me feel great about my purchase!

Daniel Irish

Sep 5, 2015

Very professional staff with excellent and timely results.

Kedie

Sep 2, 2015

I have had some really bad car shopping experiences in the past......However, my recent purchase of my 2015 Malibu changed my mind! Ben was such a joy to work with. He made shopping so easy, listened to my questions and concerns, went above and beyond to help me find my perfect car! The whole experience was quick, painless and a very pleasant. I will not hesitate to recommend Daniels Long Chevrolet and it's EXPERT team of professionals. Thanks again, Ben. I absolutely LOVE my new Malibu!

SpringsSocks

Sep 2, 2015

Our experience at Daniels Long Chevrolet was awesome. Christina and Ben were so very helpful. Thank you for having such thoughtful and helpful people. Jim was courteous and helpful in the financial side of the purchase. We love our Equinox and the people who sold it to us. Pat & Ann Hartsock

Irving Gary

Aug 31, 2015

They took very good care of me & my 2015 Stingray Corvette.

fishermenbill

Aug 29, 2015

I have been looking for a 3500 silverado pickup for 2yrs, I met Heather at Daniels Long Chevrolet and my wife and I where very impressed with her in the sales side, and she is an amazing person and very friendly. I would buy other vehicles from her again, she makes buying a vehicle very easy. This was the first time I did not get headache. Thank You. P.S. She would stay in contact with us to ease our minds if we have any questions.

dan-the-man

Aug 23, 2015

I came in and worked with Heather. She was amazing and made buying so easy. If every sales person was like her, people would buy a lot more cars. Thank you for making this so easy and fun!

Jeanette Ortiz

Aug 21, 2015

DORI, ARON AND BRAD WERE VERY NICE AND HELPFUL. THERE IS A PIECE MISSING ON THE DASH AND CUP HOLDER WAS LEFT DIRTY AND ONCE WINDOWS WERE CLOSED. I SMELL SMOKE

El Latino Hulk

Aug 17, 2015

Best place to purchase a vehicle!! Christina, Phill, Jim, Tom and Mark will do anything you need to make you feel right at home. They are the best!! Thank you for me new vehicle!!

Karen27

Aug 16, 2015

Been with this dealership since 2008. They are professional and care about the customer. Outstanding sales by Mike Neufeld and Service Department with Wayne. Been with this dealership since 2008 and always have been taken care of well during the purchase of a new vehicle or service. In 2008 we purchased a new Corvette Coupe, 2014 one Corvette Convertible and one Corvette Coupe. In addition in 2015 one 2015 Colorado P/U and one 2015 Silverado P/U. In 2010 we also used Phil Long Ford for the purchase two Ford 150 P/U's. Very satisfied with sales and service. Outstanding dealerships.

Gerald Berthiaume

Aug 11, 2015

Very good love our service and truck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Dani Howling

Aug 10, 2015

Service representative was great to work with. He was spot on with the time my service would take and even got a small thing taken care of through warranty!

Dugan Mills

Aug 8, 2015

We love the service and professionalism demonstrated by your technicians.

retired sailor

Aug 6, 2015

Bought my 2011 Camaro 2ss which I thought I would never see again. Christina Wilcox and Jim Snyder were professional and courteous all the way. They both were friendly and knowledgable. Thank you both very much.

Kim Stockinger

Aug 3, 2015

I've had a good experience, mostly, with Daniel Long for some time. My best experience has been since Mr. Wayne Beauchamp is my service writer. I've reviewed before about Wayne, and I feel he's a valuable asset to that dealership.

Javier Echeveste

Jul 30, 2015

Every thing was fine but the only problem was that I asked for the keys to check inside and they didn't show me the truck until I bought it and we found out that the passenger seat was not electric and all the dealer said was sorry and with the money I paid I was at least expecting electric seats and the other thing they said they were gonna do everything around one hour and they took six hours to finish everything like paper work in the end we were in big hurry and they didn't even give me chance to read the contract

Moore15

Jul 30, 2015

We had a great experience purchasing our 2015 Chevy Equinox. We went into the dealership unsure as to whether we'd be making a purchase that day and were pleased with the service, salesman (Mike Neufeld) and overall experience (time, vehicle information) we had. We never felt pressured to make a decision or that we were taking up someone's time. Mike was knowledgeable about the vehicle we were interested in and provided us with options. Thank you for a great experience!

Jesus139

Jul 29, 2015

Ben was very helpful in this process. Got my interest rate down ten percent from the initial bank, held a brand new desirable car for me while working to get me better financing for 4 days, and even delivered my truck to me personally at my house about 100 miles from the dealership!

Willie Hinton

Jul 19, 2015

all member of your team was very professional. great service.

Terryhickey

Jul 12, 2015

I got a truck with them and went back the next day due to the fact I found a better deal else wear and was looking to use there exchange program . I had to leave for about a hour for work and received a nasty email from there sales manger . Then when I got back I was told by him they don't do the exchange , it took almost a full week until I got things straightened out thax to Jim who would actually work with me to solve the issue . There gm did not even help he only replayed to one call of the many that went with this process . The sales ppl were not bad but Phil made it so I we'll never purchase from any phil long dealership again . Here is a copy of his email to me keep in mind he never called or asked why I had to go that night . Good Afternoon Terry, We want you to know that dropping off the Silverado you purchased last night doesn't relieve you of the obligation you signed for. We will hold your Volvo, not make the payoff and you will become delinquent on your obligation. Furthermore I will be contacting your Commanding Officer tomorrow morning so he/she will be aware of what you did today. I must say that by not sitting down and discussing your concerns like a man and just dropping off a vehicle that is yours and that your contract is already funded by our bank will prove to be a mistake on your part. I urge you to contact me by phone 719-228-3530 or my cell-561-358-0879 as soon as you get this email to resolve your concerns then I will proceed with the call to your Commanding officer and halt your payoff on your Volvo. Philip MuziSales ManagerDaniels Long Chevrolet

Steven Oday

Jul 10, 2015

We always use Daniels Long Chevrolet. Jerry is an awesome service advisor and Mark is our favorite mechanic! Thanks for the great job!

rfyoung79

Jul 5, 2015

What can I say he sold me my dream car. Ben was great and made me feel like I was a person not just a sale. Dondi was great as well I will always go to see them when in need of a car. :)

Phil Bernal

Jul 1, 2015

Carl was nice.. and very efficient, service was fast. please no more contacts.

geraldforbes

Jun 30, 2015

I did lots of research about the CRUZ LYZ I wished to buy, Daniels was most helpful as I dealt with the Internet group. They found an ideal vehicle at my price, provided us with a fair trade-in value and the deal was closed as I leased the car. The most painful process was all the required paperwork.

Donald Chase

Jun 29, 2015

fixed a leaky oil pan - Scott was great - called me several times to let me know what was happening - leak was fixed in timely manner

sandrakaye33

Jun 29, 2015

I went in to this dealer after finding them through the USAA car buying service & my old car was giving me trouble. I had a limited budget and they worked with me through the whole process! They helped me stay within my price range and answered all my questions and walked me through the entire process. This was my first time buying a car and it wasn't as terrifying as I expected! Very easy process and very friendly people!

Patricia Maestas

Jun 24, 2015

The service was excellentI i was very ssatisfied . Thank you.

Just the truth

Jun 21, 2015

I just left this chevy dealer I looked at a 2015 Tahoe ( certified and used) Andre gave us a rate at 52,100 we told him we found better deal elsewhere, he said he would throw in a DVD player. When he gave us a new " deal" rate he came with 49,999 as we sat with him at the table we found the exact car from this dealer online for 48,900. He had no words and we just walked away. Thank you but no thank you!

James Nolan

Jun 16, 2015

Was having a problem with my drivers side windshield wiper clearing the water from the glass on the return stroke. I had purchased at least three sets of wiper blades (After market) and the problem persisted. Changed left to right wiper arms, all to no avail. Was considering a new windshield when I went to Daniels Chevrolet. Scott the service manager listened to my problem and within an hour, I was leaving the dealership with GM wiper blades and my problem was solved. Scott was courteous and professional throughout the transaction and I learned a new respect and appreciation for the Daniels dealership and it's personnel.Jim Nolan

baharris90

Jun 9, 2015

Ben was super helpful when buying my new 2015 Chevy Silverado. Did not hassle me at all, just helped me find what I wanted. Super happy with my new truck.

dbourne2004

May 23, 2015

I really appreciated the job the folks at Daniels Long Chevy did to work with me and get me the deal I'm looking for. I'm a bit of a deal hound and normally have to look out of state to find the deals I'm looking for. I reached out to Daniels Long and told them my price range. Ben Wilcox was my salesman and great to work with. I really appreciated that Ben didn't play all the games that some of the other dealerships like to play. Ben got me a good truck at a great price for the Colorado market and even had it delivered to me! A busy business man couldn't ask for much more - Value and convenience is hard to find. Keep it up guys - I'll be back Thanks! Dan Bourne

Carolineboyd84

May 21, 2015

Thank you very much for all your efforts to get me in the vehicle I wanted! From the Sales Dept. (Ben) to Finance (Philip, Jimmy, Heather,...) everybody was very nice and didn't pressure me into anything. Thank you so much!

Ricky Robinson

May 20, 2015

they are very patience with you and all positive attitudes

David Cullen

May 18, 2015

awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

harryrod84

May 4, 2015

She did a great job, along with Ben. Love my new truck and very happy with their service. Keep up the great job guys. US ARMY MILITARY POLICE OFFICER Rodriguez H.

adrian3278

May 2, 2015

Christina Tag,Jim Snyder made my sales experience excellent great experience so quick so fast I would do it again I'd recommend my family and my friends to visit Daniel long Auto Sales

Brandilyn Sylvia

Apr 28, 2015

Great service, I always feel like family. The staff is friendly and helpful.

Josh Durbin

Apr 27, 2015

Christina was the first person to contact me after searching online for the exact truck that I wanted. She was very polite and excited for a chance to help me find the right truck. She was very helpful at getting all of my questions answered and was always in a relaxed and family oriented state of mind that made my truck buying experience a very exciting and enjoyable time. She handed me off to Ben Wilcox a couple of times in order to utilize his expertise in vehicle knowledge. Together, the two made a great team at getting me everything I needed! Christina will certainly make your car buying experience a good one!

Carol Goodwin

Apr 24, 2015

I thought the quote person that wrote up our quote WAS FULL OF HIMSELF. Should not be in the front of the building where everyone could see him. He needs to be in the back and explain why the purchase price is different the MSRP value. If there is options added to the package should be on the window including the secure mark plus and secured road cost. Why did I have to have that? Is that the service for 4 year?

CJ

Apr 20, 2015

The entire contact and buying process went very smoothly. I saw the vehicle I was interested in on the internet, made arrangements to test drive it and ended up taking it home. No pressure/no hassle/fair deal. The entire staff from sales to finance was extremely friendly and very courteous. The detail process took exceptionally long (2 hours) causing a bit of frustration at the end of the process and undermining what could have quite possibly been the fastest and most hassle free buying experience of my life. Overall very satisfied and would not hesitate to recommend.

Wrae Duncan

Apr 1, 2015

Although I attempted to just pop in and get my oil changed, Scott S. was honest and forward about how long that would take. He suggested that I schedule an appointment instead. I came back for my appointment and as promised, I was out of there in no time! I highly recommend Daniels Long service department for quick, easy, reliable oil changes and super friendly customer service!

dochammer

Apr 1, 2015

Ben Wilcox did a fantastic job of showing us the facility and helping pick out a new car to tow behind our RV. Really appreciated the time and effort he put forth in getting us a great deal! Also appreciated working with Heather Morgan in the Finance department -- very cheerful and engaging -- made the paperwork go really quickly! Overall a great experience. Will definitely recommend this dealer to our friends!

Soldier.70

Mar 30, 2015

Attention all Veterans, Mr. Ben Wilcox afforded me the best car buying experience I've ever had. Trust me, I have bought at least 15 vehicles. Ben went out of his way for me and he didn't have to. This man is an asset to his company and a gem of a resource. He understood exactly what I wanted and he delivered!! Veterans should call Ben. He alleviates the red tape and confusion. Respectfully, Corporal William "Trey" Thompson Operation Enduring Freedom

Justin H

Mar 29, 2015

I take my car here for everything because I feel appreciated and they always do a good job. I would recommend any of their service people but Wayne is my favorite. He always does a great job to make sure everything is done correctly and in a reasonable amount of time. Thanks Wayne!!

lyn.goodnight

Mar 28, 2015

We went looking for a used car with a limited budget and high expectations. Dora Converse found us a couple of choices, but we still weren't sold on one. Then Dora asked Phil Muzi what else he might be able to find, and together they presented us with our perfect car. Dora was awesome -- friendly, understanding, and willing to stay within our needs and budget. Heather found us financing we never thought we'd qualify for at a monthly rate we can handle. The whole experience, though time-consuming (but what car-buying experience isn't) was great. Huge kudos to Dora!

Linda Peterson

Mar 26, 2015

Both Frank and Carl have gone above and beyond getting my car in and fixed quickly through their service department. The only reason I gave quality of repairs a 4 instead of 5 is because the next day after a navigation recall fix, my navigation went right bcd to its old ways....... A GM problem, not a dealership problem.

Stephen Reamy

Mar 26, 2015

Awesome and they get discounts on their overpriced services

Linda Edwards

Mar 23, 2015

This dealer always tries to satisfy my service needs when bringing in my vehicle

Stephanitely

Mar 21, 2015

I knew I wanted a Chevrolet, so I went to Daniels Long Chevrolet (they have a lot of used non-Chevys, too, though). I called to see if they had what I wanted. Of course, they did, their selection is huge. I ended up working with a salesman named Ben Wilcox. He was very friendly, very helpful, and answered all of my questions. I mean, I seriously gave this guy a hard time, and he just kept working harder and harder to get me the car that I wanted. Ben's wife, Christina, also works at the dealership, and she is a super nice lady. I have purchased many vehicles before, but never have I been shown such respect and courtesy by a dealership. I had my little girls with me too, ages 4 & 9. They actually had a blast playing there while we handled car business. My youngest keeps begging me to go back and play at the car place! It was just an overall positive experience, & I would recommend Daniels long Chevrolet, and especially salesman Ben Wilcox (& his wife Christina) to anyone! Heather in finance is a TOTAL ROCK STAR too. Seriously, she is the best!! Also, Christina's daughter showed my daughters the "Did you know that cashews come from a fruit?" song; I am super happy to get to listen to that all the time!! ;-)

Joel Beall

Mar 14, 2015

They were able to get me in without an appointment, and they took care of me in a timely manner

Kunle

Mar 14, 2015

I never believed I would go back to my wife with a new car. The customer service was very friendly and i was given a lot of choice.

Luis Rodriguez

Mar 6, 2015

Hands down the best car buying experience I've had. Christina Tag was the most helpful and honest sales person I've dealt with.I had to order my truck which took 3 months to arrive, she made sure my deal and my trade in value remain in place even after 3 months.Highly recommended!Thank you!

C Powell

Mar 5, 2015

Ben Wilcox was very friendly and helpful. He did not make us feel pressured or rushed in any way, definitely the best experience I have had at a dealership.

Rachel Rollins

Mar 5, 2015

I went in Saturday morning looking for a suv salesman came out to greet us we told him what we where looking for he show us vehicle and starting to work with us and walk out with a new SUV vehicle.

Courtney Graham

Mar 3, 2015

Christina was amazing thought out the process. I came in with a one year old and two year old she was very quick and accurate with the process! She was very family oriented and offered far more help than I could have imagined! Certainly the best car buying experience I have EVER had!!! Make sure to enjoy your car buying experience with Christina!! When in the market for a new car I know I will again! Also, when doing finance I has Heather and she provides excellent service as well!

Coloradoowner

Feb 28, 2015

I was looking for a 2015 Chevy Colorado, which is very hard to find right now. Christina Tag emailed me with the perfect truck within an hour of my on-line request. She was extremely responsive to all my texts and emails, so I decided to meet with her at the dealership. After going over all the details, we agreed to a deal and I put a deposit down since the truck hadn't arrived yet. Christina got things rolling and the truck arrived in two days! She made sure my new truck was taken care of and ready to roll when I arrived to finalize the deal. She was very knowledgeable about the product and had a fantastic personality! Aaron was extremely helpful in explaining all my options, including ordering a Colorado if I wanted something different than the one that we originally discussed. He was also able to get me an additional discount that I didn't even know I qualified for! What other dealer would find extra discounts for you after the deal had already been agreed to? No one but Daniels Long!!!!Philip gave me a fair offer for my trade and didn't try to pressure me at all. Heather was very professional and efficient when it came time for all the paperwork. She knew what I wanted and did not try to pressure me to buy any extras I didn't really want. Even Ben checked in with us while we were waiting to make sure we didn't need anything else!Overall, this was the best buying experience I have ever had. If you are in the market for a Chevy, you need to go see Christina and all the friendly folks at Daniels Long Chevrolet!

Luis

Feb 28, 2015

I did a lot of research online and at dealerships before making my decision to purchase a Chevy Colorado. In the end, I had 3 choices. Al Serra, Daniels Long or drive out of Colorado Springs. I decided I would do business locally so option 3 was out the door.My situation was a bit different than most, as I had trade that was worth more than the car I was buying and I qualify for employee pricing. Not the easiest case for a dealership.I visited Al Serra first, and while the sales person was nice and all, the typical feeling of being sold to and pushed to buy was there right away. Not to mention the general sales manager that I was introduced to was arrogant and demeaning, made me feel very uneasy and like if I was stupid for even asking some questions.I got in contact with Daniels Long and exchanged a few emails with Christina. She urged me to go into the dealership right away because she had what I was looking for available and told me it would be sold quickly. At first I thought it was just another sales trick. Well, I was wrong, ha!I went in to the dealership the next week and met with her. Reviewed the truck I wanted, she showed me the color I liked, unfortunately, the truck in the trim and colors I was considering weren't in stock. Turns out the Chevy Colorado was a very hot commodity and they couldn't keep them in stock. - I should have listened and gone in when she told me to, it wasn't a trick.I had her give me an estimate for my trade, it just wasn't that good and I walked out. She told me she would check with her sales manager in the morning to see if they could do better. Well, she went out to bat for me and hit a home run. I was asked to bring my trade in one more time. This time they offered me exactly what I was looking to get for the trade and were really helpful around the purchase of my truck.The entire time, Christina was there ON MY SIDE, not the dealership's and not the fake good cop/bad cop routine. She understood what I was trying to do and why, and she made sure her superiors knew and they didn't give me the runaround. Because the Colorado is so limited right now, we placed an order in November, at that time we also made an agreement on the price of my trade AND they let me keep it until new arrangements were done or until my truck arrived. Expecting the truck to arrive quickly, I didn't think the trade price would be impacted.But it took 3 months and 1 week for the truck to arrive, not a reflection on Christina or the dealership, just a hot item for Chevy and slow production. It felt eternal. Anyhow, during that time, Christina kept me in the loop of the status of the truck, we even tried at one point to do a trade with another dealership, but the other dealer refused. She did everything in her power to get me the truck sooner and to make me happy.Once the truck finally arrived (last night) I was concerned that the dealer would try to play with me and low-ball my trade. It had been 3 months after all. But I went in today, Christina received me with the biggest and friendliest smile you have ever seen. Made me feel truly welcomed, not just for my business, but as a person. She was very attentive, and made sure I was well taken care of while I waited for the paperwork. To my pleasant surprise, just as she promised, the trade value had NOT been reduced. I still got from them what I was offered 3 months ago. When we made the order, I jokingly told her I wanted a big bow on the truck... Well, she made it happen, there was a big blue bow on the hood of my truck. Unfortunately, she didn't let me take it home :( but it was there.My experience with Christina was always pleasant, always felt truthful, I really felt and now I KNOW that she did everything in her power to make sure I was well taken care of. She went out of her way with the dealer's management to ensure the deal was intact and kept me in the loop of the status of my order at all times. I know I annoyed the heck out of her, with all my requests and indecision... Sorry!But I truly mean it, if I need to buy another car in the future and it happens to be on her dealer. You can bet I am going there and asking for Christina to help me.PS - No one can walk on ice and snow on heels like she can. ;-)Thank you Christina!

Dylan H

Feb 27, 2015

Buying process was easy, salesman was awesome and service techs were fast but thorough!

Michael Gruber

Feb 26, 2015

Fun truck buying experience! There were no surprises! I appreciated that greatly!

Qbee

Feb 19, 2015

I BROUGHT IN 2012 CHEVY TRAVERSE SILVER, HELLO TO ALL, FROM THE TIME I CALLED IN AND MADE MY APPOINTMENT, TO THE TIME I CAME IN FOR SERVICE WAS AWESOME!! MR. CARL MARSHALL WAS VERY KIND TO ME AND VERY HELPFUL. ID LIKE TO SAY THANK YOU AND THAT I WILL RETURN AND SO WILL OTHERS. I'M SURE QUEEN B

Chevy fan

Feb 16, 2015

Unprofessional finance department Unprofessional service department

bvcope

Feb 7, 2015

Christina did a great job working with me online first. We live a couple of hours away. She went out of her way to send pictures and a video. She took our situation into account and worked hard to meet our expectations. Very pleasant and easy to work with. We will Look her up when we are in the market again!

Joseph Chester

Feb 5, 2015

Just simply the best service department I've dealt with in my 40 years of driving. Always honest and proactive in assessing my needs. Gerry, my service manager, is great! Daniels Chevrolet is #1.

Stanley Houseworth

Feb 2, 2015

The dealership feels like a family that doesn't fight. Carl in the service department has always taken very good care of me. I ask him questions and he has the ability to answer them for me. I love looking at the new cars and not being bothered. The lady at the front desk is always friendly and if I have any questions, she answers them. I will be back for my service needs.Stan Houseworth

orozco246

Jan 31, 2015

From the start Joel was friendly and pretty much worked with us. He was professional and caring. Heather (the finance person) was great too. She greeted us and welcomed us into her office. She helped us through the paperwork in a quick and understanding way.

stephen

Jan 31, 2015

A special thank you to Dora Converse who was outstanding in my transition into my new used SUV. I would also like to thank Dondi Coon for her assistance on any concerns I had .

Val

Jan 31, 2015

He was awesome and gave us the best deal possible! Our finance person was caring and informative about all offers! We were truly satisfied and will continue services with Daniels Long Chevrolet.

Stephen Runyard

Jan 30, 2015

Excellent and even above and beyond service. Service tech combine two repairs, which saved me time and made by Corvette and much safer vehicle

Dreia

Jan 28, 2015

I was very surprised and pleased with Christina Tag. She got right into and made me feel welcomed and comfortable. I think she is amazing at what she does and I appreciate what she has done for me. I would recommend Christina to anyone who chooses to use Daniel Long. Loved her and wouldn't have traded my experience with her for anyone else.

None

Jan 17, 2015

Excellent service from everyone at this dealership. We would highly recommend Daniels Long Chevrolet to anyone looking for a new or used car. Very professional sales team works with you to find the vehicle you are looking for and the price you want to pay. Sales personnel are very knowledge with the operation of their product and knowledgable experts in the financial department make financing fast and easy to understand.

Shannon

Jan 17, 2015

Outstanding service from everyone in the Daniels Long Chevrolet Dealership! A very family friendly place who gets you what you are looking for. They are all about the customer from the time you show up to the time you leave. Even our kids request to go to Daniels Long. Thanks especially to Heather, Ben, Jim and the GM for helping us out.

bfw

Jan 16, 2015

We purchased a 2014 Tahoe from Guy Choi at Daniels Long Chevrolet last night. They are located in an auto mall so we went to 3-4 other dealerships before winding up there. This was the only dealership in which I didn't feel like I was a piece of meat being stalked by shady salespeople. The reps do approach you and offer to help, but aren't real pushy. Once we were inside making our deal the entire atmosphere in the lobby was relaxed and comfortable. The GM Rich Thompson continually made his way around engaging in conversation with all the customers. I was there a few hours all together and spoke with him 2-3 times...each time he remembered my name and NOT ONCE tried to sell me. We had a minor miscommunication after the fact, I called my rep Guy and he stepped up right away and made it right. Great overall buying experience!!!

SteveJ

Jan 16, 2015

My wife and I had an incredible experience and Daniels Long Chevrolet. My wife's car recently dies and was junked. We saved up some money to get her a used car, and after some research found a car we liked (mileage, price, size, etc.) on the internet. We called to come take a look and test drive, but while we were in route that car was sold. We were a little dismayed, but Ben was determined to fine us a car. Ben went out was searching their inventory, and actually found a recent trade in for us to look at. Ben went to his sales manager (Mike) who agreed to sell us the trade in for the price of the car we had gone to look at, over $4000 less than what there asking price was going to be on it, in fact. Ben (who we later found out was helping us on his day off), Mike, and Heather were incredible. They helped us out, answered every question, and were very profession, comforting and friendly. Jerry detailed the car extremely well (my wife was impressed which says a lot). And Greg in the service department did a great job as well. My wife and I were extremely satisfied by the service, friendliness and help of everyone we encountered at Daniels Long Chevrolet.

Lonny Anderson

Jan 4, 2015

I came in earlier and decided to not go with the deal I thought about it again and I called my friend up and I said I want to the deal that we had and she gave me an option and I decided to go with a 2015 sonic. The best car saleswoman that I have ever encountered. Thank you so much for a great deal and great service you were the best.

mamaloo

Jan 2, 2015

I walked into this dealership with a list that would give any salesmen a headache. I wanted an SUV with a back up camera, leather seats, 3rd row seating that laid flat and provided enough space for my great dane, low low miles....all for under $20k. Joel told me he would do his best and boy did he produce. He got me in a 2013 Kia Sorento with every box checked for the lowest he could get me. He was even willing to put his neck on the line when my husband told him if he could get some off the price we'd drive it off the lot that day. And he did! Ask for Joel and he will bend over backwards for you!We also worked with Heather in finance. She was equally as awesome. Not only did she answer all of our questions, but she also interacted and treated my two boys (4 and 16mos) wonderfully! She was very very accommodating and patient when our kids started screaming and we had to divert our attention from the paperwork.Overall, we had a wonderful experience here and will DEFINITELY do business with this dealership again!

Alyssa

Dec 30, 2014

I was very cold but I got free hot chocolate which was cool. The cruse wouldn't start which was a bummer because we didn't buy it.

Dagleta

Dec 30, 2014

Sales man was excellent fun enivorment enjoyable time think I will come back looking for another car in future. I will recommend to family and friends

Jessie23

Dec 30, 2014

Ray was helpful and nice. He made me feel comfortable and like a friend. I would send a friend to this dealer. I'm glad I bought a car from him.

Silvia_Punk1987

Dec 30, 2014

so my old car blew up at the start of winter just after the holidays I was stranded at my house car-less, I really wasn't in a position to buy a new car but I sent them a message wondering if they were able to help me out.they responded quickly and eager to try and fix my dilemma, they even drove out in a snow storm to pick me up to look at cars.all the staff was really friendly, I didn't feel pressured to buy and I feel like I got a good deal love the new sonic nice not worrying about car problems and does great in the snow and very nice on the inside. definitely recommend.

Vincent

Dec 28, 2014

Joel worked incredibly hard finding me a 2015 Chevy Colorado, searching all over for the particular model I was looking for. He was always courteous, very knowledgeable, and most importantly honest with me the about model availability and price. I highly recommend working with Joel for any vehicle purchase.

melisgal75

Dec 27, 2014

Ray was very good. He was pleasant and helpful. Very nice answer all our question. He came out and asked us if he can help us we didnt have to wait.

Bob

Dec 24, 2014

Bought a 2015 Chevy Express 2500 Cargo Van from Ben Wilcox, a super nice, knowledgeable young man and U.S. Army combat veteran. I am 68 years old, a Colorado Springs native, and Daniels Chevrolet is the oldest automobile dealership in Colorado Springs, maybe all of Colorado. Reason: Superb customer service. Ask for Ben, I wanted to adopt him.

Tiktakgg

Dec 23, 2014

I came in with a friend to help her buy a car, and the service was amazing. Looked at a few cars, they helped look for something that was asked, and the associate had a lot of patience with us.

Perryb

Dec 18, 2014

Excellent service by Christina! The experience was good and I appreciate the customer service. I do not like being told how long this review is supposed to be. If I can express my opinion in 4 words then so be it.

Stacy

Dec 17, 2014

I am active duty military and purchased this car long distance. Ben was so patient and actively seeking to make my long distance purchase smooth and he went above and beyond! I'd recommend him and this dealership to any person especially my military buddies! Thanks Daniels Long Chevrolet!

Marian E. Molz

Dec 13, 2014

Was Pleasant area to "wait" in. The car was done so very quickly that it made the visit very niice,.Thanks to the service peopleMarian Molz

Lori Yoder

Dec 12, 2014

Very friendly atmosphere. Staff answers questions quickly and contact with updates as they promise. I take all my vehicles here, regardless if they are a Chevy product.

nodak

Dec 10, 2014

Dondi did a fantastic job of finding us the right truck, showing it, and making sure we got a great deal! Definitely recommend her to all our friends!

Harris Goldblatt

Dec 7, 2014

Wayne in the service department is always the best !!!!

Joseph Jakubowski

Dec 7, 2014

The best experience I have had in purchasing a new vehicle. I would strongly recommend Daniel Long Chevrolet foe a new or used car purchase.

jruner6

Dec 6, 2014

Andre Clark was a great salesman. the original car we went to look at was a big disappointment; Andre drove us to other lots and we found one we wanted to lookat on his lot. went above and beyond to ensure we left with the car we want it. would definitely buy another car from Andre again. finance department was also amazing to work with.

lizfairchild

Dec 5, 2014

Andre is the most amazing dealer I had. He was so nice and generous and he's great with making his customers feel right at home and he helped me find my car that is perfect in every way. He's a great employee

Tamera

Dec 2, 2014

The people were very nice but a little disorganized.

amvincent

Dec 1, 2014

Christina Tag is a valuable asset to Daniels! Everyone was extremely nice and helped me find what I was looking for. Christina stayed late as they had to bring the vehicle down from Denver and has followed up to be sure I am satisfied. It has been many years since I made a vehicle purchase and Christina kept the transaction smooth. I appreciate all of her help and will definitely refer her to anyone wanting to buy a car!

James Wolfe

Dec 1, 2014

Christina Ms Tag was very helpful in getting me my new Chevy spark. I would highly recommend any one to check out Daniels Long Chevrolet. A great experience. The whole process of selling my old car and getting a new one went very smoothly. thanks!

RobertBrady

Dec 1, 2014

Very friendly and helpful with finding you what you ask for and making the process as easy as possible. A good dealership that gives top dollar for your trade. Thanks Christina.

Ernmeister

Nov 28, 2014

I've had my 2008 GMC Sierra 1500 serviced at Daniels Chevrolet several times and each time the service was spot on and done in a timely manner. I would recommend this dealership to my friends.

Hugh Mason

Nov 27, 2014

Made the appointment over the phone, arrived at the date and time scheduled, as was out in an hour. No problems, no issues.

jmacsa

Nov 27, 2014

When we received notification from our insurance company that our car was declared a total loss after our daughter was rear-ended, we were devastated. We are family friends of the Fentimans, and Gary immediately put us in touch with Mark Barton, who orchestrated our sale from start to finish. Our salesman, Guy Choi, was FANTASTIC! He spent the entire day with us showing us everything we wanted to see within our budget. He even gave us a personal tour of The Broadmoor during a test drive by the hotel! Our finance guy, Jim, made us feel comfortable and assured that we were completely taken care of in every aspect! I can't imagine buying a vehicle anywhere else after this experience!

Jessicarosalie

Nov 26, 2014

Best deal I've ever gotten,great customer service and will recommend Daniels long to many more, had a great experience with this being my first experience.

motley55

Nov 26, 2014

I had a great experience. Was in and out with what I wanted. No problems. Would recommend ray to any friends and family because of his respect and skill to make deals happen.

FRich3526

Nov 25, 2014

My wife and I were looking to purchase a new vehicle. We figured it was time to retire our 1998 Ford Taurus. So much like anything I do, I did Internet research first. I looked at a variety of mid-sized SUVs/Crossovers and a variety of dealers. I researched both because what is the sense of buying a vehicle if the dealership isn't going to take care of you afterward. After several days, I decided Daniels Long Chevrolet was the best dealership for me and the I knew I wanted an Equinox.I went in on a Tuesday and talked to Tyler Tust. He took down some information and we test drove a 2015 Chevrolet Equinox. He even offered to let me take it home for 24 hours just to make sure I liked it. The next day, I brought my wife and son in and we test drove the same Equinox. My wife and son loved it. Needless to say, we left the dealership that night with a new 2015 Chevrolet Equinox LS. It has been almost a week and I still love this vehicle. Usually within 24-48 hours after making a huge purchase I am always plagued with regrets and thoughts of why did I do this. But thanks to the folks at Daniels Long Chevrolet, especially Ben Wilcox, my mind was set at ease. Ben took the time to answer all of our questions and helped us get the best deal possible. I definitely don't regret purchasing this vehicle. The best part is, this dealership doesn't just sell you the vehicle and then cut all ties. They follow up with you. Ben followed up the next day, then that weekend. Ben made sure there were no problems and if there was he wanted me to know Daniels Long Chevrolet will take care of them immediately. He stated he wanted us to feel the same enjoyment with our vehicle in our 3rd year as we felt when we drove it off the lot.I would highly recommend this dealership to anyone looking to purchase a new vehicle.

Alejandra Brake

Nov 24, 2014

My old car had just went out and i needed a new car asap and ray had help me and got everything through and approved for me and made my day less stress

dwheat

Nov 24, 2014

I was helped by Jeff Bentley and Heather Morgan on my purchase. Both were very concerned with my needs and making sure all of the details were taken care of. Heather was in constant communication with me and my Chevy order. The car was ready and waiting clean and full of gas at the time specified. Heather also took a great amount of time with me going over all of the electronic functions and operating instructions. I really felt taken care of.

wrae.duncanmccabe

Nov 22, 2014

Loving feeling! These gentlemen did a great job! They are friendly, willing to help out their customers and easy to work with! I would absolutely recommend Daniels Long Chevrolet to my family and friends!

wraenjoey

Nov 22, 2014

Ray did an awesome job finding the exact car I wanted and had it at the dealership the next day to test drive even though it was at a dealer 100 miles away. Very professional and the whole staff at Daniels was pleasant. Will return for my next future purchase.

mstott

Nov 21, 2014

I received my first Saturn Recall (ignition) Notice in March 2014; reached out to a "close" Chevy Dealer since no Saturn dealers exist; was told there were no parts but would take my name and number for which was added to a Waiting List; received my second Saturn Recall (electric power steering (EPS) Notice in June 2014; reached out, again, to the "close" Chevy Dealer and was told since I was already on the List this would be taken care of at the same time; inquired about parts availability and was prompted advised "I wish I knew and I needed to call back, periodically"; received a mailer on 11/13 from GM with a different "not so close" Chevy Dealer contact info; called and was pleasantly received by Carl and had an appointment to repair both recalls the following week; Carl was expecting me and greeted me by name; learned he was a Vet and thanked him for his service to our Country and how pleasant it was that he remained in our Community; car was done as promised and Carl's smile greeted me upon my arrival for pick up; often Management only hears the bad but it was important to me that I write more then the norm to advise what a GREAT experience I had and that Carl is a keeper!!

Walt Harder

Nov 19, 2014

Mike got me in with almost ZERO notice to solve a problem with my vehicle on a weekend. He went above and beyond the call and I'm very grateful. Just moved to Colorado Springs and already found my dealer! Thanks, Mike.

Kiara Brown

Nov 18, 2014

It was great and now i have the car of my dreams. I am grateful for the knowledge i have learned with ray noriega today.

rannik

Nov 18, 2014

Ray was helpful and helped my friend get a new car. They made a decent price for a 2014 malibu that they used as their personal fleet vehicle with over 2000miles on it.

Ben5877

Nov 16, 2014

I dealt with Heather Morgan this past Saturday and I really liked her friendly personality. I told her what I wanted and that's what she got for me she was up front and didn't try to put me into something that I didn't want. We spent most of the afternoon going over finances and finding the perfect truck for me. With the help of Dondi Coon doing the paper work and Heather negotiate with her manager on the price of the truck and putting up with me being very picky I ended up with a truck I came to buy and walked away very happy and gained some new friends that day. All the employees of Daniels long Chevy are very friendly and very professonal. Also dealing with Mitch Maltry and the GM Rich getting me every rebate and extra they could to give me the most bang for my buck. I have a new dealer that I will gladly return to and sent friends and family to because I know they will take care of us anytime. Thanks again you guys you made my saturday very enjoyable and I LOVE my new truck.

susan.stephens.395

Nov 15, 2014

Just traded for a turbo Sonic. Ray has been a hoot to desl with, probably my best car buying experience in 20 years. Thank you!!!!

Carole Walk

Nov 14, 2014

Polite staff.. Service done efficiently and in reasonable timeliness.

michelle.farnum.5

Nov 14, 2014

Thank you so much to Christina and Mark for all your help with getting my new car. I love my Cruz! I'll definitely send business your way! :)

Michelle Farnum

Nov 1, 2014

Thank you Christina and Mark for your help with getting me into a great car! I love my Cruz!Everyone that I encountered at your office was extremely friendly and when I need a car again I will definitely come back!P.S. I love the dog!

Harris Goldblatt

Oct 31, 2014

Everyone a Daniel Longs is concerned about not only taking care of your car, but the person driving it! They will go out of their way to do what is needed and get you on your way !Thanks to all at Daniel Long!

epsphoto

Oct 31, 2014

Truly a great experience from the time we drove up with the old car and were greeted by Ed to driving out with the new car and he was waving "see you soon"! Can't wait to buy the next car for my 16 year old daughter from Daniels Long Chevrolet! What a GREAT team of people they've created.

Bradley Bauer

Oct 29, 2014

I was just waiting for my normal work done on my 08 Chevy Cobalt, Ray helped me out started showing me cars that I would of been interested in, they team worked on my scheduled so I was able to pick out a new car and still make it on time to work.

Kenneth Wood

Oct 28, 2014

I am very pleased with the effort and professionalism of the service staff.

Seattlefanz

Oct 24, 2014

Came in to drop off my Suburban for service and ended up buying a car for my kids! Great service & great people! I would highly reccomend!

skristjuhan

Oct 20, 2014

In September 2014, I needed to trade in my HYU for a new car. I fell in love with the new 2014 Chevy Impala (fully loaded)! Dondi and Mike were the BEST ever! Dondi was so nice and let me test drive any car I wanted. And Mike even delivered the car to me. This dealership is FANTASTIC!!! I will only buy vehicles from Daniels Long Chevrolet. Thank you to everyone!!!

snsparrish

Oct 20, 2014

I enjoyed buying from Daniels Long Chevrolet. They worked with me on price and payment options until we solidified a deal. Thanks Jeff and the team there.

mamiri42

Oct 19, 2014

my experience was excellent all I did was follow few step online and they call me next day to go get my car after I got there only took me less then two hours to drive away with my New Chevy Cruse excellent yay thanks Jeff Bentley

Alkindt

Oct 18, 2014

Ray started off by showing is all the available Silverado 1500 trucks. We then discussed the rally edition 2014. We went for a test drive where Ray showed us all the features on the truck. We discussed how much we wanted to pay, and Ray worked to get us the payment we wanted.

drkaracker

Oct 18, 2014

Every employee was very helpful in every aspect of my car buying experience. I told them what vehicle I wanted and they helped me in every way to get it

michael.taylor.16144606

Oct 17, 2014

Looking into buying a Subaru STI, Ray called me when they got one in the shop. Was very helpful in exploring all the options I could possibly have to work out a deal. I would definitely recommend him and this dealership to anyone

mikayla.townsend.79

Oct 17, 2014

Trying to buy a Subaru and he is so helpful and is trying so hard to help us get this car! Awesome! Thank you so much!

aholmescs

Oct 13, 2014

Jess was professional, knowledgeable, funny but above all else, NOT PUSHY. A truck is a huge investment and he explained all the features and what we would require to pull a 5th wheel. He answered direct questions without any run around and although we did not close a deal, we will with him very soon! Great experience!

josephn.santiago

Oct 11, 2014

Andre went above and beyond to find what we were looking for and sat and listened to us and asked questions about our lives. He didn't push our decision and made our car buying a great experience!

clutyen

Oct 10, 2014

We walked all the way up the hill while our car was being serviced to look at the Traverse and Joel ran and got us some water to drink. He was very patient while one of our kids was running all over the place. I will definitely go back and utilize Joel's expertise.

rainbows

Oct 10, 2014

I was helped by Jeff Bentley with buying a car today. He was the best salesman that I have ever worked with. I would absolutely refer him and his dealership to any of my friends and family. He was truly a blessing!!

katy.r.ward

Oct 7, 2014

I had the unfortunate experience of working with Daniels Long in an attempt to purchase a new vehicle. The first two phone contacts were very friendly and positive, but as soon as I started emailing the representative with questions in regards to cap cost, lease term, etc I received no response for over a week and half with 2-3 emails sent. When I finally did hear back it was from a different rep who said that another co-worker had been in contact with my husband and that we couldnt get the price down "as we should know a Tahoe is an expensive vehicle". Not only was her comment offensive, as if we were looking for a vehicle out of our price range--I can tell you THAT is certainly not the case, but her comment was completely false. My husband had spoke with not one person. Lastly, the few numbers she gave me, saying that they would be looking at $800 a month for the Tahoe is a joke. Tahoe lacks slightly comparing to a GMC Yukon, and our last talks with GMC about leasing a Yukon was not quite $600. These people are either deceptive or incompetent, either way--no good!

armymom43

Oct 3, 2014

Me and my husband were picking up our 2011 Camaro from getting serviced and went to pay for it and WALAH! My bank card had been deactivated because of a mix up at my bank. Ray did something he did not have to do, he gave us the oil change for free as we did not have any other credit cards with us and my husband did not have his wallet. .we felt so bad, and really appreciated what Ray did for us. Ray is the kind of guy every dealership should have and Daniels Long should consider themselves very lucky to have Ray as an employee.Wendy and Tracy Ramsey

Caelan2009

Oct 3, 2014

We were on the hunt for a used car. Andre drove us around all day to different lots looking. We settled on a very new used car with low milage. A little over a month later the car overheated and we did a vin search (carfax was clean) and determines the car had been wrecked and fixed under the table. Once Mark and Phil found out about this I received a phone call with an offer to buy something else. They paid off my entire loan and were very patient as we walked through what we wanted to do. We mainly dealt with Tyler, Andre, Mark and Phil and they were understanding in our stressful time and did everything they could do to make sure we were taken care of. We usually had our kids with us and they took care of them too. With the playroom, balloons, Popsicles and Cruz. Whenever we said we needed to go back to the dealership they were excited to go and immediately started to seek out Cruz and Tyler. Jim in finance was awesome explaining everything every time. We really love our leased Traverse and are so thankful that they went above and beyond to take care of us.

dsiss77

Oct 3, 2014

I had been in contact with Michelle over the phone for a week and she was very honest and upfront, which was greatly appreciated. It was because of this that we decided to make the 3 hr drive to see what Daniels had to offer. Upon arriving they were very friendly and knew what I was looking for and Jeff Benton went above and beyond to find a vehicle that I absolutely love. When it came time to crunch numbers they were extremely professional. Jim in finance was great and we were very pleased with our all around experience at Daniels.

geranda1950

Oct 1, 2014

I want to thank each and every person involved in the great dealmy son made with you! You went out of your way to help him geta vehicle that serves him well and that he is totally enjoying.You also gave him a very affordable interest and price!From the moment we walked into your dealership it was obvious you careabout your customers! You were kind, courteous, and competent. Thank you so much! gfleming

andrea.howell.258

Sep 26, 2014

I want to thank Mark Barton, GM, and Ray Noriega, Service Consultant, for their excellent help on an key/lock issue with my 2005 Chevy Colorado. They worked to correct a problem that was not even their making, but yet made it right. I felt this was service excellence and making it right, even though their dealership had not caused the problem and it was years later!!! Thank you!

Heimhomes

Sep 25, 2014

Daniels Long Chevrolet is in a great location for downtown or Westside folks in Colorado Springs, great facility. I have a new 2015 Silverado and have had work done twice at Daniels Long Chevrolet. Both time the vehicle came back with grease all over the leather interior and doors and any area they touched or sat on.After talking with the service receptionist about not having floor or seat protection on the new leather and floors, she said they always have the car protected, but this is not the case as both times I saw the mechanics driving truck without coverings.The oil mechanic drives the truck back to front after servicing with no glove on and oil all over him and his feet. All other major dealers have only the oil change guy stay in the pit changing oil. They need to change their system process of having a clean staff person drive vehicles out of the service area, if they want my business.They also serviced the DEF and blew white fluids all over the engine and exterior when servicing, and I noticed when picking the truck up.Beware of oil changes and service if you want to keep your vehicle clean.

Patrick Fritz

Sep 23, 2014

I took my Equinox in for an oil change and tire rotation about 3-4 weeks ago. The oil change was done, but the tires were missed. I returned a few days ago and got the tire rotation done. The work was satisfactory. I usually get very good service at Daniels-Long and will continue to keep them as my #1 service department!

John S.

Sep 18, 2014

I recently brought my car in for service. The service representative was ready with all of the paperwork and my car was immediately taken back to the service area. Since I was having several items worked on (replacing a part, oil & filter replacement, etc.), they kept me informed of their progress. My car was ready to go in a reasonable period of time. Friendly and competent staff. Overall, great service.

joe.michael.96592

Sep 15, 2014

Recently purchased a 2015 Silverado and every employee along the way was professional, courteous and responsive to my needs. I would recommend this dealership to anyone shopping for a new or used vehicle.

Richard Bratcher

Sep 13, 2014

I am very pleased and 100% satisfied with the service department. They were efficient and professional. I will definitely use them again in the future and I wouldn't hesitate to recommend them.

jankulick

Sep 11, 2014

Our recent experience with Daniels Long Chevy was great. We were just browsing on the lot when Drew came out and started talking to us. He was a wonderful and knowledgable salesman, not pushy and was genuinely interested in what we were looking for in a car. He was very honest and upfront about any questions we had. We actually purchased the car in the evening and when we got home and looked in the daylight we noticed some pretty significant hail damage. Drew helped us get hooked up with the proper person there to get it repaired and they did a fantastic job repairing it - you would never know there had been any damage. Our only disappointment in the whole experience was the fact that we asked about possibly getting a good deal on some mats or something because of the hail damage and we still haven't heard anything on that, but overall Drew and the body shop folks were top notch!!

jprince60

Sep 8, 2014

I bought a 2014 Chevrolet corvette at Daniels Long Chevrolet. The sales mngr. Mike Ortiz, salesman Jeff Bentley and Maggie went above and beyond on there service. I am a very hard customer to deal with and they were as friendly and professional at all times. I would highly recommend Daniels Long Chevrolet to anybody looking for a new or new to you vehicle to go and see Jeff and tell him Jim sent you.

Kpags

Sep 5, 2014

This dealership is by far the rudest dealership I have ever dealt with. They sold me a car that has been in the shop twice in the three months I've owned it. This last time it was in the shop for over two weeks!! They never offered me a loaner car until I demanded one and told them I wasn't leaving until I was given one. They hung up on me, transferred me to voicemails of people that never called you back. When I finally got my car back from the dealership, I drove half way home before TWO more check engine lights came on. I called the dealership hoping to drop it off and trade back for the loaner and was told it was too late and service had gone home so I was out of luck, then he hung up on me. Please go somewhere else. Ive called and emailed the general manager, haven't heard from him yet.

leslie.leaf.3

Sep 4, 2014

Wow, I have to just say my experience with Daniels Long was simply amazing. I have never experienced such a great car purchase in my life and this dealership goes above and beyond to make your experience right. I had a 2011 BMW X5 which they provided a more than fair trade on and did everything to find a 2015 Tahoe with all of the options I wanted. The sales team of Katie and Aaron did a great job keeping me informed on the status of my vehicle and ensured that my customer satisfaction was most important to them. The finance person was great to work with as well, he worked directly with my lender and ensured the best rate and warranties were part of my deal. I will definitely buy another car from them again. I really cannot say enough...oh and Cruze the amazing Newfoundland is pretty awesome too. Thank you guys again for being honest and ensuring 100% satisfaction.

Frando

Sep 2, 2014

Very nice people and great treatment by the employees and the owner. We will recommend them to others.

ashlynberg11

Sep 1, 2014

My husband brought his 2012 Chevy Silverado in for possible trade. We wanted to see what Daniels had that would better us financially. I had called prior to going in and spoke with Tyler (salesman) on the phone. I gave him a list of vehicles we would like to try out for our trade. He kept following up with me and checking in up til our appointment. Tyler worked super hard to get us in a vehicle that best fit my family. After searching the lot and test driving many vehicles we weren't able to get in a vehicle we had our mind set on but Tyler insisted we test drive a car that I was dead set against getting! Well let's just say when we test drove it I fell in love and we left Daniels with a 2014 Chevy Cruze. Tyler worked super hard and did an amazing job getting us in a vehicle. A++ service. After everything was said and done, we were given a walk through and introduced to every department. It was great knowing that we were in good hands! Thank you Daniels Long and thank you Tyler

AnnaRa

Aug 31, 2014

Thank you so much to Daniels Long Chevrolet I love my new 2014 Impala. Salesman Tyler Tust was very helpful the customer service is EXCELLENT! I absolutely recommend this dealershipTHANK YOU , THANK YOU , THANK YOU

dmb2015

Aug 22, 2014

I don't write reviews and I don't like car dealers, but Daniels Long deserves a good recommendation. Salesman Jeff Bentley was knowledgeable, honest (an honest car salesman?) and easy to bargain with as we worked out what to me was a good price on a 2015 new truck and accessories. Did I get dealer cost? Let's not be delusional, but to me a fair price. Susan Barr provided good service during the sale and a fair trade in value for my old truck that matched blue book. How many times do you get a blue book trade in? For me, only in dreams, until now. Finance Manager Jim Snyder was the best. No push, no hype. Very professional and informative, explaining every line item in detail and very easy to deal with. Am I a great negotiator, car buyer? NO. but I liked this place, If you're looking for a new Chevy, give them a try.

slagedm

Aug 17, 2014

I had an excellent experience!! Andre Clark worked hard to get me exactly what I wanted within my budget and respected my needs. I am so grateful and LOVE my new Sonic LT!!

Steve S

Aug 16, 2014

Daniels Long Chevrolet demonstrated exceptional customer service throughout my buying experience. Mitch Maltry is just a wonderful person to deal with. He even brought the truck to my location for a test drive. I would recommend that anyone wanting a positive purchase experience...consider Mitch!

Sarahpaxton

Aug 15, 2014

Outstanding sales man Jeff Bentley !!!! Go buy a new car from Jeff he will take care of ya!! Great car selection and extra perks for you!

daniel flynn

Aug 12, 2014

The price I payed for the service I received , was under half of what I was quoted , at Daniels Chevrolet there are still people with honesty and integrity, left in this high tech world .... thanks Again Ray!

lc.urquijo

Aug 12, 2014

Andre Clark was the man!! He was actually just coming out to catch a breath of air, but ended up helping me and my wife find a NEW car instead of a used one. it made better sense since I was going to be commuting to Denver 5 days a week. I am now the happy owner of a brand new 2014 Chevy Cruze LT. I may en up going back for a pick-up truck in the near future!!!

Jack

Aug 11, 2014

I bought a 2013 Impala from Daniels Chevy. It needed a little work done to complete the deal and the service department was great, my salesmen "Jeff" did a fantastic job finding the car I wanted.

Budlite

Aug 9, 2014

I was driving by and saw a row of Corvettes out front. I was looking for a sports car and thought 'What the Heck'. I was looking for about 5 minutes when Andre Clark showed up and before I knew it we were heading down the I for a test drive. I drove 2 that day and could not believe the amount of attention I received from the entire, friendly staff. Andre was very honest and open about each vehicle and actually noticed a couple of items that he thought were unacceptable on the vehicle. When during negotiations he mentioned that they would take care of theses discovered issues I was totally surprised. I have bought many vehicles in my life and I must congratulate the management for putting together such a great team. From reception to sales to service to parts to finance I was treated as a special guest in their home. This to me is why I will be back to Daniels/Long if I need another vehicle. Thank you to all who I met that day. You are all special. If you don't visit this group for your automotive needs you will be missing a very pleasant experience.

Lovespink8213

Aug 7, 2014

Thanks to Derreck Jordan, My husband and I were able to drive away in the car I've wanted for some time now, 2013 Dodge Avenger! Derreck was straight up about everything, which you typically dont find at a dealership. He made sure he was meeting our needs. I ended up getting a lower payment than was qouted and a sweet ride!!!! I would recommend Derreck for any car purchase. We will be back!!!!!

Duramax123

Aug 6, 2014

Jeff was great to work. I had the time needed to drive the truck, get questions answered and make a good decision. This truck was hard to find, so making this happen was a big plus for me before towing season.

Sandra Roberts

Aug 4, 2014

I was so pleased with the service provided by Daniels Long. Not only did they fix the problem with my vehicle but Ray went above and beyond to make my experience the best. He noticed I paid for a service last year that should of been covered through a recall.Ray took the time to explain the steps in getting me a full refund for the service (which was almost $700) I was shocked and overwhelmed with happiness. Ray went above and beyond and made my experience one i will never forget. Thanks Ray!

amymil73

Jul 31, 2014

I just bought a 2010 Nissan Versa. It's a great car. Andre Clark was my salesman, and he and the whole staff was very helpful and pleasant. I'm very happy with my experience at Daniels Long Chevrolet and would recommend anyone buy a car from this dealership, and especially from Andre!!

jenniferanndicks

Jul 31, 2014

Ray went out of his way to make sure that our vehicle was given attention to in a timely manner. His co-workers were also very courteous.

tristan2219

Jul 23, 2014

Jeff Bentley went above and beyond the norm. There was not any pressure or irritating salesmen that I am used to getting from a dealership. Great atmosphere, wonderful experience!! Thank you Jeff Bentley!!

fugate92

Jul 21, 2014

Guy was very helpful, He got us the perfect car at the perfect price. He even helped us out when we ran into problems dealing with the finance person. The whole dealership was very family friendly, my daughter loved playing with cruze.

Brooke123brooke

Jul 18, 2014

Andre is the best auto rep I have ever came across. Extremely professional, friendly, and a natural comedian. I forgot I was shopping for a car with all the fun I was having. Very patient, detail oriented, and listened to what I wanted. I left feeling a winner with my new Audi Q5. Thanks Andre!

Marlon321

Jul 18, 2014

Andre went above and beyond to get us a car while our car was being serviced. Even though it was being serviced at another dealership and it was not his issue to provide a rental car. We have been able to count on Andre on more than one occasion to help us with our needs and concerns with our new vehicle. We will never go anywhere else when car shopping. We couldn't be happier with our experience with Andre and Phillong Chevrolet.

coach

Jul 15, 2014

My husband and I usually find the task of purchasing vehicles to be slightly overwhelming and somewhat exhausting. I am happy to report that working with Daniels has been a very pleasurable experience for us, and I can highly recommend this company without reservation. Heather worked extremely hard on our behalf (going above and beyond anything we expected!) and Maggie and Philip were wonderful to work with, as well. I would be remiss if I neglected to mention Mr. Cruze - who was huge, and adorable, and the very best nanny/babysitter any parent could hope to have entertain their child while they shopped for a vehicle - thank you Mr. Cruze!! Thank you to all of the staff and to Heather, specifically, for helping to make our experience so positive -- we truly are so pleased with our vehicle and the manner in which we acquired it!

Tes67

Jul 10, 2014

Thank you for the wonderful, easy experience! Very professional, personal care! I felt I was treated with respect and no pressure! I will be back for my next car!

ELYork

Jul 9, 2014

My husband had been talking to Heather about a Chevy Malibu while he was deployed. I was able to come in and test drive it and decided that it wasn't going to fit out needs. We came back to see Heather several months later and bought an Equinox. We loved Heathers fun personality and that she wasn't pushy. We knew what we wanted and she did everything to make it happen! As we we're leaving the dealership that afternoon with our new vehicle even my 7 year old daughter said "Ms. Heather kind of treats me like I am her daughter!" We would absolutely recommend Heather and Daniels Long Chevrolet to anyone in the market for a new vehicle!

woodengr

Jul 9, 2014

Will go back to Daniels in the future. If I need a new car in the future I will go to Daniels for the purchase.I have also used their service department and have been a customer for over 20 years.

grnflds

Jul 8, 2014

I recently bought a new Sonic from Daniel's Long Chevrolet. Being from Virginia, I was a little reluctant in buying a car from out-of-state. However, I was put in touch with with Heather, and from that moment on it was easy to see I had made the right choice. She worked hard to make sure my experience was nothing short of wonderful. Never before had I been treated so well, with so much confidence that everything was in good hands. (And it was! ). If you're in the market, or perhaps just looking for a car, I would definitely recommend Heather at Daniel's Long in Colorado first!

rt908

Jul 6, 2014

Heather was so sweet and so compassionate I came to the dealership not really knowing what position I was in with my vehicle and after talking with her on the phone I felt comfortable coming to the dealership she told me that no matter what happens I would leave with a new car or would at least know what I need to do to make that happen we spent about an hour or so going over my vehicle and my credit situation long story short I was not able to buy a vehicle at this particular point but I was so impressed with how compassionately she handled my situation I am looking forward to getting a couple things taken care of so I can come work with her again I could not imagine going anywhere else

blondej99

Jun 16, 2014

I wanted a used Jeep wrangler, and Jeff Bentley found one I wanted in Salida, CO. He got it here and all the paper work was ready when I walked in. I went into finance and finished paperwork and was out the door. I went and pick up the Jeep 2 days later and it was just what I wanted!!! He was able to help me get my payment where I wanted it and financed through my own bank. I would recommend this dealership to everyone I know! Thank you so much Jeff!!!!

ruthrichey

Jun 12, 2014

I am not a seasoned car buyer. It has been 14 years since I purchased a new vehicle and had my old vehicle not have had 235,000 miles I would not have purchased a new vehicle. I gave a 4 rating for over all experience because initially there were some snags in the process due to communication issues involving another rep. With that being said, the sales rep, Jeff, did an amazing job in assisting me to complete the process. He graciously took two of my panicked phone calls (that I made outside of normal business hours), without complaint. After the initial snag, I think Jeff realized how inexperienced I was at this process and took extra time to make sure that he understood my concerns. Before the process was completed, I got the car I picked out, the strip I wanted, and toured the dealership. My car is beautiful. Also noteworthy is that a co-worker recommended the dealership and did receive a check for that recommendation.And most impressive, very late one evening, while negotiating with Jeff, waiting in the dealership was a couple with a child that was stranded. The only rental agency open at that time of night was at the CSC airport. Jeff gave this couple a ride to the CSC airport to pick up a rental vehicle. No small task as the dealership is on the far west side of CSC and the airport is on the far east side of CSC. I gave a 3 for price of vehicle as I am not sure that I got the "best deal," but I believe I got what I wanted for a reasonable price. I would recommend Jeff Bentley as a sales rep because he will go the extra mile for you.

Nasti12

Jun 6, 2014

From start to finish, this was a pleasant experience. I was initially greeted when I arrived, and received immediate help in locating the car I came to see. I was shown the car, allowed to check it out without "pressure". When we made the deal, Mike made sure "we were on the same page", and got the paperwork ready fast. The worked with me fast and efficiently and made sure I was okay during the short waiting processes. The overall atmosphere was positive and comfortable, even leaving I was shaking hands and smiling. Mike delivered the car, made sure I had the owners manual, answered my questions, and made sure I was comfortable with the car before I left. Overall this was my best car buying experience so far. Thanks to everyone that participated in the purchase, GREAT JOB!!!!

chiefy58901

May 26, 2014

I went into the dealership loan in hand ready to by a used car. I drove off the next day with a brand new 2014 chevy malibu with the best car loan from someone else with the lowest interest rate I ever had thanks to guy my sales man guy and mark the gm. Thank you guys so very much and anyone everyone I send your way everytime.

rjjamieson

May 6, 2014

We accidentally locked the keys inside our Chevy pickup last weekend at Lowe's. Fortunately Wayne Beauchamp was working that day and went above and beyond, not only making us a duplicate key, but then bringing it to us so we could get home. Now that's what I call customer service ! Way to go Wayne and Daniels Chevrolet !

DanBro

Apr 30, 2014

In April 2014 I contacted the Daniels Long Dealership to assist me in selecting a new car. I was assisted in my search by Katie Preddy. She was friendly, knowledgeable and was very quick in responding to all of my questions and concerns. She helped me locate the vehicles I was interested in, with the features and colors important to me. Although I did not ultimately purchase a car from Daniels Long, I would not hesitate to recommend this dealership, and Katie Preddy in particular, to any of my friends looking for a new vehicle. They made the entire experience enjoyable and relaxed. We will definitely come back when we are ready to purchase or lease our next vehicle.

Kerry Mulford

Apr 23, 2014

This dealership bent over backward to put a deal together for me on two vehicles, one new and one used for my son. But the follow up was even more remarkable, taking care of all the details and delivering complete customer satisfaction.

christineg991

Apr 5, 2014

I was very hesitant to have my vehicle serviced at a dealership, but I was put at ease the moment I wanked into the office. I was greeted with enthusiastic, smiling, friendly staff. I explained the problems I was hearing and noticing at the service counter and gave the staff my best guess of the problem. Upon the technician looking at it I was given a detailed explanation of the what was wrong after it was looked at. I felt confident in the service I was receiving. I brought my car in late in the day and was generously offered transportation to my destination as I chose to have my beloved van stay safely at the shop overnight while parts were ordered. From the shop on my first trip back to work my van drove like it was loved, safe, and in a newer place than when I dropped it off.Thank you

John S. Chevy Lover

Mar 31, 2014

My experience with Daniels Long Chevrolet was the best and friendliest i've ever had with a car dealership. I would most definitely recommend them to anyone.

flagch

Mar 27, 2014

I had purchased a used Toyota RAV4 for my daughter and we suspected brakes may need some work. We left it with Wayne to check out. He test drove it as well as checked brake pads and found nothing wrong. He did not charge us anything for this which I thought was very awesome! He said to keep a log when we heard the squeaking and go from there. He has a great sense of humor, related well to my teenager, and has great customer service. Thank you Wayne.

JDW

Mar 26, 2014

We just bought a second car from Daniels Long and had the first one serviced. Everything to do with Daniels Long has been enjoyable. Great people and no hard sell. We will continue to frequent them.

Eva Steadman

Mar 17, 2014

I always get good service from Daniels Long Chevrolet.

flagch

Mar 7, 2014

Jack Boehm helped me once again find the perfect vehicle for my 'just-turned 16' daughter. Even though my children have to pay for their auto insurance and expenses, I purchase their first used car to get them going. He found me a 1999 Toyota Rav4 that I think will work perfectly for a girl that wanted a truck and hates little cars. He knew my 'out the door' amount and did not try to persuade me to go over that. Excellent service again by Jack; wonderful sales person; knows what he is talking about. While completing the deal, a couple came by to say HI to him and they had also gotten 2 cars from him. That shows a lot when people come back and have a good feeling toward their sales person/facility. And of course, I need to mention Maggie again - wonderful person.

alisiadressler

Mar 3, 2014

This dealership took great care of me! I'm a young, first time buyer and it was only because of them that I was able to qualify for my truck. They dropped the trucks price so that I would look better to the banks for financing! Jack was a great salesman, he wasn't pushy and he made sure to match my wants to the vehicles on the lot.

Mr. Osborne

Mar 1, 2014

The purchase of my first vehicle from Daniel's Long Chevrolet was an excellent experience. I bought a new 2014 Chevrolet Cruze at a low interest rate, and have been completely satisfied with the vehicle overall. The sales process was stellar: low pressure, very courteous staff, and experienced personnel. I very much reccomend this dealership to anyone in the market for a new vehicle.

John N

Feb 23, 2014

We had a great experience with our recent truck purchase. Drew Fairchild was our sales person and he did a great job and was very helpful. Usually car shopping it not a good experience but this time it was great. Thanks Drew

Jeff2014

Feb 19, 2014

As soon as I walked in the dealership i was greeted by a sales associate named derrick. I asked him if i could take a look at a new truck, he asked what type of vehicle i was interested in and walked me out to the trucks. Derrick was very knowledgeable of the trucks and explained to me the differences. he answered all of my questions and the ones he didn't know he would get the answers in a timely manner. Derrick was up front with me and tried to get a vehicle within my price range, he didn't use any of those sales tricks or pressure me into buying a vehicle out of my price range. I would definitely return to Daniel long Chevy for another vehicle

Michelandme

Feb 17, 2014

Wayne knows customer service. I live 85 miles away and it's important to be kept apprised. He knows its important I don't come come for an incomplete job He helps make it a pleasant experience. Thank you for alloying me to vent.

TARAMEAGE

Feb 16, 2014

My husband an I bought our new 2014 Silverado and 2014 Impala from Daniels Long Chevrolet. We both shopped on the Chevrolet website to build our cars prior to going to the dealership. It took us several months to decide on exactly what we wanted. Once we knew, we went to Daniel and the entire team there made our vision come to fruition. Michelle in the Internet Sales department called us to make sure we felt welcome to come in and assured us of our USAA membership incentive. When we got there Jack (salesman) worked hard to find my car and located it in New Mexico. The next day my car arrived at the dealership here in Colorado Springs in beautiful condition just in time to get the President's Day incentives as well. They gave my husband the exact amount he wanted for his trade in on his old Silverado Truck and placed him in a beautiful new Silverado. Phil (Sales Manager) was great in helping us seal the deal, Heather (USAA Representative) helped me fill out paperwork and helped Jack get documents together, and Jimmy (finance guy) got us an even better interest rate (2.39) than we were originally quoted at 3.29 ; which allowed us to knock an entire year off of our finance package. And Cruz (the dog) played with my kids when we came back to pick up my car. Cruz belongs to the General Manager who passed out candy bars to my kids making my daughter very happy. After all was said and done, Dallas in the Service Department took care of getting my new weather mats for my car and arranged for my windows to be tented. While my windows were being tinted, he provided me with a car from the dealership to get around to run errands until my car was ready. The entire experience at Daniels Long was GREAT. We are happy and will be life long customers. Prior to this transaction, we purchased a Suburban and a Silverado and drove both for 10 years. After we drive these new Chevrolets, we will surely purchase again. We love the Chevrolet Brand and we love Daniels Long.

HAPPY CUSTOMER

Feb 12, 2014

GREAT SERVICE AND VERY FRIENDLY CUSTOMER SERVICE. MICHELL WAS VERY INFORMATIVE AND WE FEEL SHE WAS VERY HONEST. A VERY GOOD EMPLOYEE. I CERTAINLY WOULD HIRE HER IF I OWNED A BUSINESS. A PERSON CANNOT FIND THIS TYPE OF CUSTOMER SERVICE VERY OFTEN IN COLORADO SPRINGS. WHEN AND IF WE EVER PURCHASE ANOTHER NEW CAR, WE WILL RETURN TO DANIELS LONG CHEVROLET.

GerryG

Feb 9, 2014

I took my car in for regular oil/filter change, and recall service. I showed up an hour earlier than my appointment. The service representative and a helper performed a four-wheel alignment check, and i was told I needed to get them aligned. (I did not like this process - felt like another way for them to get me to spend more money). Anyway, I told the service representative I also wanted the air filter replaced. Also, I received an e-mail from them offering oil change and four tire rotation service for a special lower price. I was told the procedure would take about three hours. I got a ride home from their service. After five or six hours, I received a phone call from the service representative who said my car is ready, and was going to cost me separately for the oil change and four tire rotation. I mentioned about the offer that they sent me, and also about the BIG sign they have before you entered the service check-in area. He said he was not aware of it, but adjusted my bill. When I came to pick up the car, the car was not washed or vacuumed, unlike the last time I took my car in for service. When I got home, I checked the engine area and the windshield washer and coolant level were low, and the air filter was not replaced either. I should have checked if they actually changed the oil, but got interrupted before I was able to do it, and my son had to leave. Was I expecting too much from a Chevy Service? If I've taken my car to Brakes Plus, I know the fluid levels would have been checked and refilled.

mattb33

Feb 7, 2014

I purchased a 2013 Chev Tahoe in late September 2013. I was involved in a vehicle accident with this Tahoe. The vehicle was totaled. My first thought was to call this dealership and Drew Fairchild to see what I can do to get a new Tahoe. The service and Drew were outstanding in helping me find a new Tahoe and dealing with all the financing from the 2013 Tahoe that was totaled. Drew definitely took care of me and helped with through the entire process of transfering loans and registration over to the new Tahoe. They are 100% for the customer. I highly recommend this dealership for not only sales, but service as well.

dee3sch

Feb 4, 2014

Best car buying experience ever!! They were never pushy always attentive always made my family and I feel welcomed. I loved working with Heather she was amazing!! If I Ever Need Help Finding Another Vehicle Heather will be the only person I will go too. Thank you Daniels Long and Heather Morgan for making this experience so enjoyable:)

flagch

Jan 29, 2014

Jack Boehm is an awesome sales person. He is very knowledgeable about all makes of vehicles and gives good information based on this. I believe he truly 'goes the extra mile'. Maggie Michels was also very easy to work with when filling out all the paperwork. I will definitely recommend Daniels when needed!!

jbuchholz11

Jan 23, 2014

My wife and I went to Daniels Long Chevrolet in search for a newer and more gas efficient vehicle. We traded in our 2006 Mitsubishi for a new 2014 Chevy Cruze which we still love to this day! The employee that worked with us made us feel comfortable and was a great help on finding us a vehicle that suited us best. He was very professional and I would recommend Daniels Long Chevrolet to anyone.

JDHman1990

Jan 22, 2014

Extremely helpful and willing to help me find the exact vehicle I was looking for. They even looked for what I wanted at other dealerships for me

Nickjinbow

Jan 22, 2014

This is a good family aimed business that was very friendly and was willing to negotiate fairly with me. It has a pleasant atmosphere and good products. I managed to find the vehicle I have been searching long and hard for and I even got it to stay within my budget. Thanks Daniels Long.

13i11

Jan 20, 2014

I really enjoyed my experience with Michelle Eaton. It was a very easy experience for me; no pressure; just very easy. she was very attentive and explained everything in detail including how to operate the car and that if I had any problems, questions or concerns, that I should call her. This was the easiest car buying experience I've ever had.

croadking

Jan 20, 2014

The sales staff was very friendly and accommodating. Michelle Eaton was very helpful willing to answer any questions I might have about the vehicle I was buying and any accessories that I wanted to purchase also. Overall I would recommend any family or friends looking for a vehicle to go to Daniels Long Chevrolet.

mpeffley

Jan 20, 2014

They had to get my new Chevy Avalanche out of state, and did so quickly and effortlessly. Excellent service, no complaints, would use them again.

CruzHero

Jan 17, 2014

I purchased a 2013 Chevy Cruze Manual last year at Daniels Long Chevrolet and had a wonderful buying experience. After having it for about 8 months we decided to switch from a manual to an automatic. We went back Daniels Long Chevrolet about 1 hour before they closed and met a very kind, energetic lady named Michelle Eaton. We thought they were going to just give us an appointment for another day because of how late it was but that wasn't the case. She took care of us as if we were the first customer of the day. We told her all we wanted to do was get a automatic Chevy Cruze because we loved our old one so much and she focused on just that. We ended up leaving Daniels Long Chevrolet that night with a 2014 Chevy Cruze 2LT that we love so much and will definitely return to purchase another car here.

BUGBeck

Jan 16, 2014

Salesman, Drew was exceptionally friendly as well as knowledgeable at Daniels Chevy in Motor City. He knew exactly what I was looking for and where I needed to look when it came to looking for a Chevy Pickup. I would recommend his services to anyone, and am looking forward to doing further business with him in the future.Thanks DrewTonya Beck19931997tbatgmail.com

ernmeister043

Jan 16, 2014

I was shopping for an upgrade to my Honda Ridgeline so that I would feel more comfortable with towing my new travel trailer. I perused various local auto dealer web sites and subsequently contacted Heather Morgan. We arranged to meet and search for a truck that would meet my needs. I indicated to her that one vehicle I saw on the web site appeared to be a good solution. Heather arranged for a test drive and indicated that if that vehicle wasn't for me, she would work with me until we found the right one. As it turned out, the 2008 GMC Denali that I test drove was a good choice and I purchased it.Heather was a pleasure to work with and very professional throughout the purchasing process. I later worked with Dallas Ivey to purchase some accessories for the truck. Once again, I was impressed with the customer service given by someone at Daniels.A few weeks after I purchased the truck, the battery died. I called the service department and arranged for an appointment to install a new battery with Ray Noriega. The battery was replaced quickly with no issues. I was impressed with Ray's enthusiasm and customer orientation.

Skylar1079

Jan 16, 2014

I went to this dealership looking for a truck and dealt with Drew. They don't have the truck I am looking for on their lots right now but Drew said he will call me as soon as he finds exactly what I am looking for. This is the service I expect when making such a large investment. I have not received this kind of service at any other dealership. I will continue to do business with this company if they keep someone as eager to help me as Drew is.

Leiari

Jan 15, 2014

Very good and friendly! love Heather! Very good sales person and very personable! Everyone should go to Daniels long and ask for heather. She is very sweet!

britt22

Jan 13, 2014

I have taken both my vehicle and my husbands truck to Wayne for service, My husband is deployed and Wayne takes care to ensure I understand what is being done and why it is important. He advises me on up coming needs as well , he looks out for us while my husband is deployed. I will always see Wayne while we are stationed here.

btibbets

Jan 11, 2014

Daniels Long Chevrolet was recommended to me by a co-worker who recently bought a new vehicle so I checked it out. I've been in the market for a new truck and have been working with Michelle Eaton. My experience has been absolutely fantastic and better than I've had with any dealer in the past. I really feel that they care about the customer and have never received so much assistance while feeling so UN-pressured to buy a vehicle. Michelle has been greatextremely helpful and very friendly. I also worked with Mark Barton (GM) and had an equally great experience! I will definitely be spreading the word :)

joemtz1

Jan 10, 2014

I gave Daniels Long a 5-star rating because I got a great deal on the car I wanted. Michelle was a great help in the car buying process. Everyone I worked with was kind and honest. I wish all my car sales went this smoothly!

jjones0301

Jan 7, 2014

Ray was very helpful when i entered the service center to ask about getting my thermostat fixed on my 2011 chevy cruze ls. He looked up to see if it was under the power train warranty and found out the service would be of no cost to me and neither would be the diagnostic. He made sure the service was done in one day and that i had the vehicle back in a timely manner. i would go to Ray again if i ever had to bring my vehicle back to Daniels Long Chevrolet. He made it easy and quick to get my business completed.

jawanza

Jan 5, 2014

I came into Daniels Long Chevrolet looking for a reliable vehicle that I can use to travel with that was fuel efficient. I found that Sales Associate Drew Fairchild was very helpful when assisting me. He gave me important information about vehicles that I found interesting and later help me decide on a vehicle that I found to be perfect. My experience here was amazing. I have recommended many family members and friends to this business and specifically to Sales Associate Drew Fairchild.

Boudge7

Jan 4, 2014

Check engine light came on. They got it in same day and serviced and when they found nothing wrong they let us know and sent us on our way with no charge.

Simmons7757

Jan 4, 2014

I've been dealing with Daniel Long Chevorlet service department for the past year. During this time I've had the distinct pleasure of working with the ultimate professional Mr. Ray Noriega. He's very knowledgable when it comes to product service and his integrity is second to none. Keep up the good work!V/rMark Simmons

AnthonyT10

Jan 3, 2014

I went into Daniels long to get a oil change and Ray was my service advisor he was very nice and very kind for the moment I got there to the moment I left, my service was done quick and I have no complaints what so ever and I would love to recommend all my friends and family to Daniels long and especially to Ray for his great customer service.

Redheadginger

Jan 3, 2014

Did a great job on the service of my car! Very impressed by the quality and the amount of time it took. Ray was very friendly and full of knowledge! All the staff was super friendly, and I enjoyed seeing Cruze the mascot. Found a great place to service my car!

codyco31

Jan 1, 2014

I just purchased a 2014 Chevrolet Camaro and had a great experience with Daniels Long Chevrolet. I dealt with Drew Fairchild and had a great first car buying experience. Mr. Fairchild worked with me to find the Camaro that I wanted and when there were none available within my price range he helped me get the one on lot at a fair and good price. Before shopping at Daniels Long I had shopped at a lot of different dealers and am happy with my decision for purchasing through Daniels Long. Mr. Fairchild and the rest of the Daniels Long team was very helpful in getting me into my new vehicle.

Revdsmith63

Jan 1, 2014

A service employee held the door for us then made sure we got a sales consultant right away. From that point on everything was wonderful. Michelle Eaton was very friendly, knowledgable and she LISTENED to us! She is a great professional and we will return to do business with her specifically. That said, in comparison to another local dealer who boasts about winning a customer service award, Michelle and the team at Daniels Long out them to shame.

dvenable09

Dec 31, 2013

Really got more than what I expected from this dealership. Top of the line service. These people know their stuff. I would highly recommend you go here if thinking of buying a Chevrolet. Love my new car.

Odoyle rules

Dec 31, 2013

Great customer service! Drew was very professional and curteous. He answered any question I had and made my car buying experience the best I have ever had.

strl78

Dec 30, 2013

We were very pleased with our latest vehicle purchase. Drew was very nice and willing to go the extra mile to make us happy. Although the financing took a while to complete everyone was very easy going and easy to work with. The only downfall was when I brought my car back to get detailed, the service area had my car all day, and when I came to pick up, it had never been done. That was frustrating, however I just brougt the car for an oil change, and the service was fine, and done in a timely manner.

MzMia_smurf

Dec 28, 2013

I was very pleased with the service I received when I went into the dealership. All of the workers were very friendly. I am very satisfied with the vehicle that I purchased, thanks to everyone that helped me. I have already recommended friends to visit Daniels Long dealership.

dillon_s20

Dec 27, 2013

If every dealership sold cars like "Daniels Long" did, the whole fear of car dealerships would be crushed. They were friendly, kind and understanding. Drew Faichild Was our car sales man but quickly became more of a friend than" the man I have to battle to get the car I want". He gave me a point of view on where the dealership stands on the car and the took our given information and put it into the equation, giving me a complete understanding of how far my income and credit could take me with the new payments along with trade in value. This was by far the best car purchasing experience I have ever had and hopefully won't be the last, that's the reason I will be back next time i need a car!

donteclark542

Dec 27, 2013

Ray really helped me out today on a lot of good information on my car he I think deserves a raise for all his hard work and helping me out

matt445

Dec 27, 2013

What really impressed me about Daniels Long Chevrolet, Colorado Springs was the quality of service in the environment that was present. We where outside in a tent in 95 degree weather, and they were still able to please us in a timely matter. Customer service was excellent by everyone, an the vehicle is amazing as well. I would recommend them to anyone!

stretch4u

Dec 27, 2013

I found the 2011 GMC Acadia Denali on the Daniels Long Chevrolet website. I contacted Michelle Richardson (Internet Sales) and inquired about the vehicle and possible test drive. She immediately secured the vehicle such that it would be available just for my wife and I when we got to the dealership. When we entered the dealership, both Michelle and Jason Ziegler came out and introduced themselves to us and began the process of a test drive for both my wife and I. Jason took us through each step and allowed us to test drive the vehicle over a range of roads and speeds. He made sure my wife test drove the vehicle to see how she liked it and asked for her feedback.After the test drive, Jason inquired about our interest and after we told him that we were very interested in the vehicle. He asked if we wanted to make an offer. We had done our homework and found the asking price to be fair for the vehicle, we told Jason to write up a sales contract and secure the best possible financing available based on our credit rating. Jason came back in a very short time and went through the sales contract thoroughly. Each time Jason left us, Michelle came by to make sure we had everything we needed. Once Jason finished with the sales contract and we signed it, he handed us off to Jim Snyder (Finance officer). Jim went about his duties skillfully and quickly, explaining each closing document as he went through them, making sure we understood what was in them. He also secured a great finance rate for this loan with a local banking institution. That was an important point for us. Jim asked us and we agreed to a comprehensive warranty for this vehicle as it is a high end vehicle with complex electronic systems. When Jim was finished with his financial duties, he personally took us over to meet the service manager, Gerry Burrows, to set up an appointment to have the vehicle serviced as soon as we could bring it in after the Christmas holiday.When we brought the vehicle in, Gerry was waiting for us and took the vehicle right in and started the servicing. When the vehicle was ready, Gerry personally called us to notify us that we could pick it up. Which we did. From start to finish, the sales personnel were professional, but not in a hurry to close the deal. They were friendly and considerate throughout the process. Other staff members on the showroom floor also inquired if there was anything we needed or wanted. We feel great about our experience with Daniels Long Chevrolet and the people we interfaced with. The process was time consuming, yet each member of the staff made it easy to go through it. Each member was knowledgeable and experienced without any hint of attitude. Each member of the staff that interfaced with us made us feel welcome and made sure after the sale was finalized to contact us via email and phone making sure we still were having a great experience with their dealership. Buying an expensive vehicle such as we did and having the great experience that we did, means the people at Daniels Long Chevrolet work hard to provide great customer satisfaction and take a personal interest in each sale. That inspires confidence in the customer when they meet these people.

FredReynolds

Dec 24, 2013

I will miss Ray and Daniels long when I move back to Cali. They have always been good to me, and my family. I'll stop by when I visit again.

jarzo

Dec 22, 2013

I called Mr. Noriega about my Equinox having "reduced power" at about 1:00pm and I dropped it off around 4:00pm. He assured me that they could look at it by the next afternoon. Instead, I received a call around 8:00 am explaining what the problem was, and that my extended coverage would cover it, and that it would be ready shortly. He was extremely helpful and friendly.

bguest

Dec 21, 2013

With Tracey's help I managed to find a car with a better price, lower mileage, and more features than what I researched. In addition, the entire process took a single day.

enjythrd48

Dec 20, 2013

Mr. Beauchamp was the first person that came to my car when I arrived at your dealership for service. To this day he still is my service technician. I may call Mr. Beauchamp to schedule an appointment or just show and he always gives that same courteous and friendlyservice along with his expert advice and opinion. I have purchased three cars from Daniels Long and all three have been taken care by Mr. Beauchamp. I call on him for questions about my cars and even asked for his opinion on the last car that I purchased. Mr. Beauchampis a professional and a friend. He is definitely and asset to this dealership and the reason why I continue to do business with Daniel LongChevrolet.

Dewaingooch

Dec 19, 2013

Ray was a great help getting my lifted truck cromed out in a timely manner and friendly too. Have to come back cuz I love the service!

Curious customer

Dec 18, 2013

I went to get some information about my vehicle, I spoke to a man named Joe Bergman. He was very knowledgeable about my automobile. Excellent customer service!

jimandkel

Dec 16, 2013

Heather Morgan is absolutely fantastic! She is courteous, knowledgeable, and goes the extra mile to ensure she can get the customer the car they need. I would absolutely go to Daniel's and Heather to buy a car again!

RustyNail77

Dec 11, 2013

Ray was great! thanks again! Would always recommend Daniels Long Chevrolet to anyone. Service with a smile and always on time and fast! You rock!

EricMlr

Dec 10, 2013

When I bought my car, my lumbar support was not working. I took into the service department and Ray helped me out to get it fixed as soon as possible. Thanks Ray for helping me

MichaelLopez

Dec 10, 2013

I just moved to the springs area a few weeks back, and needless to say my old two wheel drive truck wasn't cutting it. I went into Daniels by chance, and I am beyond glad I did. The hospitality and vibe was exactly what you would expect from Colorado. Jack was such a great guy to work with it was really like going shopping for a new truck with my buddy. I am kind of particular and Jack was more than patient with me. My truck has been awesome so far, and I have actually been enjoying this beautiful snow now that I can get around. Thanks to Jack and the rest of the crew there. You guys were awesome. Ill definitely be back when it is time to get my wife a new car.

2003burb

Dec 7, 2013

Ray and team did an outstanding job adressing some issues with my suburban. I was extended a great deal on the work, and they provided a very helpful shuttle service that helped minimize the inconvenience of getting the maintenance done. Although, the amenities in the dealership were great. Thanks Ray,Jill and team.

ST7507

Dec 6, 2013

Ray , Did a great job , my washer wasn't working in the cold he got me right in and took care of it. Needed to warmed up and got everything working. Did not even charge me ! Great service !

AllisonB08

Dec 4, 2013

We had a great experience from beginning to end. We were able to look around the lot without being hounded, were approached by a very nice & professional salesmen (Derrick), he helped us get into the specific car we liked, checked it out, test drove it, and eventually purchased it. I loved that there was an area for my daughter to play and that they entire staff and Cruze were so nice to her.That made the process that much easier. Derrick was a huge help in the entire process.

LianaOnley

Dec 4, 2013

Our Escalade water pump went out just a few days before a long trip. I called Joe & he was able to get it in right away, get it fixed and provide a shuddle ride for me. While the car was in the shop he called to update me as to what the mechanic found, what he recommended and the progress of the repair. The estimate came in right where he said it would. I feel very comfortable bringing our vehicles to Daniels Long Chevy. I know the work will be done right and it is always a pleasant experience.

mike_lauren0901

Dec 4, 2013

Can you imagine a car dealer where the sales and service members are friendly, honest, and actually have integrity? Until we found Daniels Long Chevrolet I didnt think that was possible. For the first time, weve found a dealership where I didnt feel pressured to buy or leave wondering if I was just taken advantage of. Weve purchased vehicles from Eddie Saxer and Derrick Jordan and both experiences were incredible. Both salesmen are top notch, and really care about their customers. To make a great experience better, the service department is second to none. Wayne Beauchamp and Ray Noriega are incredible service consultants who consistently go above and beyond to make our experience as pleasant as possible. While I was on a business trip, my wife locked her keys in our suburban at the carwash down the street from the dealership. One of their service department employees (Jake) was also at carwash and used his phone to call back to Daniels Long Chevrolet to see if they could get her back into her vehicle. Wayne had another key made for my wife and personally delivered it.seriously, I thought service like this was a thing of the past. Ray has been a great source of knowledge to keep our vehicles going strong for a long time. He understands that people have to work within their budget and works with us to get the required service accomplished in a time frame that is good for vehicle, and good for the budget. The technicians are amazing, in particular John (I dont remember his last name), who found a tiny hole in the sealant around the heat shielding that was caused by an air bubble bursting. That tiny hole caused a whistling at higher speeds that I thought I was going to have to live with but John worked hard to find it and never gave up. Ill stop writing now, but I could write a book on how great this dealership is. I was reminded again of how great Daniels Long Chevrolet, and how rare it is for a dealership service department to be so great, when I took my Ford Fiesta to Phil Long Ford at Motor City. The Fiesta is still under warranty, so I had to take it to Ford dealer for service. When I got there, I felt like I was an inconvenience to them, and trying to get status on my cars diagnosis and progress was horrible I often wondered if they ever actually answer the phone. I seriously cant wait until the warranty runs out on our Fiesta so that I can take it to Daniels Long Chevrolet for service. Buying a car, even a used one, is never a bad experience at Daniels Long Chevrolet.

meloneerman

Dec 3, 2013

Ray was my service tech when I bought my colorado outstanding service and great knowledge I recommend ray and Daniels long Chevy. Thanks again Ray

wmackenzie92

Dec 3, 2013

My husband and I purchased a 2014 Impala in July from Daniels and we love it. It is a beautiful cherry red and we are so happy Drew helped us get exactly what we wanted. Wayne has been an asset to taking care of our car, and we love seeing Cruz everytime we come in for service. If we ever buy another vehicle we are coming right back to Daniels.

ahassell

Dec 2, 2013

Ray was a great guy very nice and answered all of our questions. Looking forward to working with him again next time we are in.

SonicDriver

Dec 2, 2013

Milt responded to my internet request right away and invited me down to the dealership to view several models of the Sonic, which were of interest to me. Jason provided several models for me to test drive and compare. Both Milt and Jason were extremely helpful and knowledgeable. Once deciding on a specific vehicle they both worked with me to answer all of my questions completely.The purchase decision was made and I was able to drive my selection home that same day. Then Jim went to work on locating financing on my behalf. It wasn't easy, but he did a fantastic job in associating me with the perfect credit union to finance my new 2014 Sonic.

curtise07

Nov 30, 2013

Great service from Heather. They worked out a great deal for me, even with bad credit. Military discount was a plus as well. I love my new Camaro!

RustyNail77

Nov 30, 2013

I have been going to Daniels for my service since I purchased my diesel truck from them. Ray is my service writer and he is always nice and friendly and keeps us informed of everything thats going on. I would have to say Daniels Long is one of the best overall dealerships I have ever been to. Thanks again to Ray and see ya again in 5000 miles. Keep up the good work!

Sarafly

Nov 30, 2013

I was very interested in a Buick Enclave. When I talked to the dealership the sales person I spoke to was Drew Fairchild. He was very knowledgeable about all the bells and whistles of the Enclave, but kind of moved me into the direction of a Traverse. I am so excited to say that THAT will be the next vehicle we purchase. We did not purchase today but will GO TO Drew at Daniels Long when we do! Thanks Drew you were great! Drew is definitely the sales person to see when you buy any vehicle!

KLindgren

Nov 29, 2013

I was in the market for a truck and after only a few hours, Drew found me the truck that I didn't even know that I wanted! His knowledge of vehicles, both new and used, is unmatched by any other employee I've worked with in the past at car dealerships. The entire team at Daniels Long was very accommodating and Drew took it one step further to make sure that all of my questions were answered, that I wasn't rushed, and that I was happy with my decision. I highly recommend Drew as the "go-to" employee at Daniels Long!! You will not be disappointed.

nelhig

Nov 29, 2013

My son and I came to Daniels Long to test drive a Chevy Cruze and five hours later we left with a 2014 Diesel Chevy Cruze, a big surprise but we've been pleased ever since. It's a great car! Our first encounter at Daniels was with Drew Fairchild, a wonderful, upbeat, energetic salesperson. He instantly connected with both of us. We went for two test drives, which Drew allowed us to lead, and he was very informative about the Chevy. We ended up with a Diesel because it was what they had in leather, one of our main criteria, and they had only 2 leather cars in stock. We had no idea the Cruze was made as a diesel, but my son and I both know the value of a diesel engine, the gas mileage and longevity. (The Cruze is worth researching for anyone interested in a diesel. It's built with a German engine and has "clean" technology). After our test drive, negotiations started with Drew beginning the process and other people stepping in through the back and forth. Daniels Long finally met our price and more. Everything was handled smoothly and in a very friendly manner. The only downside was a long wait (close to an hour) to pay up with the finance person, which was a bit aggravating at the time, but now I don't care because the car was worth the wait. We needed one thing on the car serviced two days later and Wayne in service was excellent and very accommodating. Overall, a top rate experience at Daniels Long. Would highly recommend this dealer for Chevy's and whatever else they carry.

MrDeanS

Nov 26, 2013

I want to say thanks to Derrick for helping me and my wife get some information about the Chevy Malibu's and the Differences between them. We couldn't buy now but we will in the future.

nikki688

Nov 25, 2013

Rob sold my husband his truck. We have been looking for 2 and half years for a truck for my husband. I needed a dealership that would knock the socks off my husband and get him to finally pick a vehicle. Daniels Long, Rob, did just that. He sold him a beautiful Chevy truck that my husbands loves to death. He worked great with us on a great deal. I can never thank him enough for helping us get my husband into a wonderful truck. The customer service was so great we went back to find me a car in the next 2 months. We have been referring family and friends there now. I love that we can come into the dealership and Rob greets us and asks what he can help with every time, even if its not with his department. We have made our family a Chevy family and a Daniels Long family thanks to the great fantastic people that work here.

RustyNail77

Nov 23, 2013

So first off let me start off by saying I have bought two cars from this dealership both within the last 6 months so my review is for both of them. My first car was my 2500HD. I went to another dealership prior to coming to Daniels Long and they had the truck I wanted but treated me like I was a young kid who couldn't afford anything and I felt very demeaned when I left. I then received emails from Heather asking me when I wanted to come in and this and that and we worked out a time. I went in was treated great and found the truck I wanted. Mark the General Manager was great to talk to and work with. The second car we bough was our 2014 traverse. Jack and Eddie were a great team and helped out with the deal together because of how many people were in the dealership buying cars at the time they had to split up their attention so everyone to include me got a great deal. The finance managers we great and didn't pressure us to buy anything just recommended things and gave us their take on it so we didn't spend unneeded money. Overall this was the best two car buying experiences I ever had and would send anyone I knew there so they are treated right and get a great deal. Last but not least Phil the General Sales Manager was fun and energetic and shows you that he cares for you the customer and what he stands for.

HeatherNG

Nov 20, 2013

I want to recognize Mr. Jordan who was very professional and knowledgeable on the cars. I was just looking around to see what I might like to buy and he was very helpful. I did not buy a car today but when I can I will be back to see Derrick.

Jsack

Nov 20, 2013

I want to say thanks to Derrick Jordan and Ray Noriega!I was in need of a second car and Derrick again helped me find what was I looking for. He was knowledgable in the stock and found what I was looking for in the price I needed.Ray Noriega helped answer my questions about upcoming service and what my warranty covers.thanks guys

matthewwellborn

Nov 19, 2013

Jack Boehm went above and beyond what was expected and was the most helpful and nice dealer I have ever dealt with. He was actually listening to what I was saying and was very understanding, He listened to my situation and what I was looking for and the price range I had (which was low) and found me the perfect vehicle that matched the the price range. He also made sure I was taken care of even after i left the lot (which I can't say about other dealers). He went above and beyond to find me a part that I needed for my car, he called about a week later to come in and get it,I came in today to get it and he told me if I ever needed anything else to just call him. He didn't blow me off after he made the sale and said have a nice life. I would recommend anyone to this dealership,and I would especially recommend Jack Boehm. I would give them a 10 on costumer service if the scale would go that high. costumer service was superior! I will be back for another car in the future.

jennibobenni28

Nov 18, 2013

Everything was explained simply and they did all they could to make sure that I would drive my car off the lot that day. Michelle was great!!

bettyhuber9828

Nov 16, 2013

I wish to thank Tracy Hess she was my sells person. She seems to really know her business. Tracy is very easy to talk to and very polite.Tracy was right on track as to my needs. Tracy showed me all around the dealership and made me feel like family.I also wish to thank Maggie, her knowledge of all the paperwork involved was amazing. A lot to go through but she made it easy and comfortable.And then there is the Banker Mark Barton, I enjoyed talking with Mark. There was no pressure and I felt at ease.Over all I feel like I received the care and knowledge needed to enjoy my new car. Fantastic people at Daniels Long.Thanks to everyone.Betty Huber

sjurekovic

Nov 16, 2013

Amazing experience. You all gave the wow factor. Heather Morgan was the first wow I met and it just kept getting better. She had it all, customer service, knowledge about the product, kindness, sales rep with a heart. All around amazing at her job. Jim Snyder the finance person great, Mark Barton the GM everyone made me feel like I was important and they cared they had my business. Went above and beyond to meet all of my customer needs. They have won me over. I am now one of Daniels Chevrolet's LOYAL CUSTOMERS and will be telling others about my experience.

sheawallin

Nov 3, 2013

The service was great and jack was very friendly. all in all i think i will be buying my next new car from this dealership

tammy104

Oct 29, 2013

I was in a fix for a car for a young driver (Matt / 17) that is not mine. Matt is the 3 year boyfriend of my daughter (Destiny) and father of their 21 month daughter; who was kicked out of his mothers home when Matts mom and step father found out that my daughter was with child. Since that time 2 1/2 years he has been under the care of my husband and myself. My husband had let Matt use his 79 pickup to learn to drive and go to work when a lady pulled out in-front of the truck totaling it. Being over 10 years old Larry got very little even though the engine had only 16,000 miles. Larry had a new engine put in so it could still be used.Matts grandfather had come up $3,000 and Larry put $2000 and there just isn't much to buy for that; that I would trust a young (my) family in.We had gone looking and I was getting stressed. Years ago I had purchased from Daniels (before Long) and still had gone for service. So we drove onto the lot, I was greeted by 3 gentlemen 1 was Jack. Jack brought out a car that fit the family, budget and checked out in reliability. It was just such a blessing to be there from beginning. I felt cared about and valuable.Matt loves the car, my daughter a little jealous and the baby girl will still be able to share room for the coming (late January) brother.Thank you so very much for the help and car.

Nate8585

Oct 28, 2013

Derrick Jordan and the rest of the staff at Daniels Long made all efforts to ensure we we're taken care of. Not only we're they friendly but very informative. Derrick made sure we knew everything about the new Silverado we purchased. They went above and beyond to ensure we had a great car buying experience.

sabrinakherring

Oct 25, 2013

Having just relocated from to the Colorado Springs area from Florida, I was a little hesistant on where to go, when it came time for me to trade my Honda Accord. After reading several reviews I decided to give Daniels Long a call and schedule a time for me to come in. I can honestly say that was the best decision I could have made. Jack Boehm was by far the most professional, sweetest, and honest salesperson I have ever encountered. He showed me what I could afford and sold me what I could afford. I have never been treated with such kindness and respect. Rest assure if I need another vehicle or if someone I know is in need of vehicle, Daniels Long / Jack Boehm will be my first recommendation. Thank you from the bottom of my heart!

fritzzi

Oct 23, 2013

I purchased a 2013 Chevy Equinox from Daniels-Long! I have given the highest marks to Tracey Hess & Jeff groff for their ease to work with and their professionalism. Their assistance was a seemless and enjoyable experience! I would have no trouble is referring my friends to Daniels-Long for their automotuve needs! I have purchased several vehicles here and always appreciate the service & sales at daniels-Long! Again, many thanks to Tracey and Jeff for their assistance! And special thanks to Tracey for the "familiarization program"!!!

Mary Smith

Oct 22, 2013

I bought a used 2006 Toyota van from Daniels Long Chevrolet. "We only sell cars that we would be comfortable selling to our mother," the saleperson stated to me. I guess they don't like their mother. Within one day of purchasing the car, the windshield wiper fell apart. They reluctantly fixed it. The next day the seat backs behind the driver and passenger fell off. They reluctantly fixed them. Several days later the seat backs fell off again and I could see why. Somebody had used duct tape to repair them. I skipped taking it back to have more duct tape applied. I took my car to a car wash a few weeks later. Chunks of paint fell off. Now it was clear--this car had been in an accident and someone had done a quicky paint job just to sell the car. I was thoroughly disgusted. I went back and spoke with the manager. I wanted a new paint job on the car because now I had a car that was going to rust and was hardly worth the amount of money I had paid for it. He refused. So buyer beware. I no longer trust Daniels Long and evidently they are comfortable with a reputation of selling junk cars.

anotherlousyid

Oct 22, 2013

I bought a used 2006 Toyota van from Daniels Long Chevrolet. "We only sell cars that we would be comfortable selling to our mother," the saleperson stated to me. I guess they don't like their mother. Within one day of purchasing the car, the windshield wiper fell apart. They reluctantly fixed it. The next day the seat backs behind the driver and passenger fell off. They reluctantly fixed them. Several days later the seat backs fell off again and I could see why. Somebody had used duct tape to repair them. I skipped taking it back to have more duct tape applied. I took my car to a car wash a few weeks later. Chunks of paint fell off. Now it was clear--this car had been in an accident and someone had done a quicky paint job just to sell the car. I was thoroughly disgusted. I went back and spoke with the manager. I wanted a new paint job on the car because now I had a car that was going to rust and was hardly worth the amount of money I had paid for it. He refused. So buyer beware. I no longer trust Daniels Long and evidently they are comfortable with a reputation of selling junk cars.

bluebunny40

Oct 13, 2013

Wanting to be one of the first in Colorado to purchase a 2014 Corvette Stingray, we added our name to the list at Daniels Long and put down a small deposit. We were informed of the anticipated timeframe, but received our Stingray much earlier than we anticipated! We understand the Stingray is a hot commodity and only a few dealers were able to deliver so early, if at all. Mark, Mitch and Mike were great to work with throughout the process. Mitch made sure our order specification and options were exactly what we wanted. Upon deliver, Mike took the time to explain all of the gadgets and toys included in this computer on wheels. Our purchase experience was smooth, painless and easy! Thank you!

cmj0716

Oct 11, 2013

I came into the dealership not really having in mind what I wanted. First, I couldn't decide with either getting a truck or an off-road type vehicle. I had several models in mind, and Drew showed me the specs of each vehicle as well as made the comparison between the vehicles. From there, I started to mention that I was a college student, and he helped me narrow my focus even more by evaluating what would be more efficient with my kind of budget. I don't think I could have had that kind of experience anywhere else.

mattb40

Sep 30, 2013

I recently traded in my 2008 Chevy Tahoe for a 2013 Chevy Tahoe. The atmosphere of the dealership was outstanding. All the employees in each department were really knowledgeable and helpful. With dealing with the transactions of my new purchase, I worked with Drew, one of the salesman at the dealership. He was very knowledgeable with the workings of all vehicles I looked at. He didn't pressure me into making an decisions on the prices offered. He took his time with handling all the necessary paperwork and steered in me in the right direction. I would definitely recommend this dealership to anyone looking to purchase a vehicle and to stop in and talk to Drew. I was very satisfied with the whole car buying process.

zacseid

Sep 3, 2013

My wife and I recently bought a new Chevy Volt from Daniels Long Chevrolet. We had an incredibly positive experience. Our salesman, Drew, was knowledgable about the models we were interested in. More than that, he was honest and straightforward. We didn't have a dramatic, back and forth haggling experience like we had at several other dealerships in Colorado Springs--we were given a fair price without a hassle. The general manager took the time to speak to us about situation and our needs, and to make sure we were taken care of. And--on top of it all--we got to meet Cruzer, the dealership dog, a lovable Newfoundland puppy. We had the most positive car buying experience we've ever had, and we'll definitely be returning in the future.

MichaelDaney

Sep 1, 2013

Mark, Derrick and Maggie were all extremely nice, helpful and down to Earth throughout the purchase process and really went out of their way to help my father and I as I purchased a new Camero. It was a pleasant surprise after having a bad experience at another dealership.

mlous

Aug 26, 2013

Jack is a wonderful asset to the Daniels/Long team. He appreciates his customers and does not try to fast talk them into anything. Although after the sale we had an issue in the service department, Jack immediately fixed the problem to our satisfaction.Cruz is a gem, and loved hanging out with him during the long negotiation process.

Erikkavp

Aug 21, 2013

Great experience! This group really knows what taking care of the customer means. Very accommodating and went out of their way to get me into my new Chevy! Thanks guys :)

tlmoore

Aug 21, 2013

We are still dealing with the purchase of a 2013 Silverado Z71 Crew Cab from Daniels Long Chevrolet in Colorado Springs, CO. My son decided to trade vehicles before he graduates from college. The Salesman changed the deal on him three different times at closing, which should have encouraged us to go elsewhere. Unfortunately, my son decided he wanted to stay with this situation and it kept getting worse. After signing and agreeing on a trade-in and cash price the ability to get any kind of professional customer service from anyone ceased. Mary Michaels in the paperwork processing area was almost impossible to contact on the phone (from Texas). When I contacted her, I was met with condescending sarcasm concerning questions about paperwork she sent for me to sign. At this point, myself and my wife decided to deliver the paperwork back to the dealership in person. Our visit still ended unsatisfactorily after speaking with both Maggie and Phillip Muzi, General Sales Manager. It was very apparent, customer service did not exist because you were not spoken with in any conversation (Meaning either our voice was not heard in any conversation or they were not interested in listening and helping us in any conversation.). They only spoke to you, telling you how everything would happen. While there, Mr. Muzi promised in writing how the final paperwork would be sent to us (in Texas) but it did not happen in the guidelines in which he promised. We had to call his direct phone numbers which was never answered as he stated. The only way to get a phone answered was to go through new sales, otherwise our call was not returned for at least 24 to 48 hours. Mr. Mark Barton, General Manager, was even spoken with concerning the customer service and unprofessionalism of his employees and we were met with the same attitude ( I guess this shouldn't have been surprising.). I have worked in the automobile industry in the past and have bought numerous General Motors Products in my life. This is the absolute worst experience I have ever encountered. I just purchased a GMC at home in Texas and it was a great experience with unbelievable customer service (at Brown GMC in Amarillo). To top it all off, this transaction started 7-15-13 and I finally received the paperwork for the T.T.L. on 8-9-13, it was WRONG!! I would think Daniels Long would not be proud of my experience, if he exists. EXTREMELY DISSATISFIED IN TEXAS...........

mscolorado

Aug 16, 2013

MICHELLE EATON WAS A REALLY FRIENDLY.SHE MADE ME FEEL WELCOMED AND WAS VERY KNOWLEDGEABLE. I AM DEFINITELY GOING TO RECOMMEND HER TO MY FRIENDS AND FAMILY! THANK YOU MICHELLE FOR GOING ABOVE N BEYOND AND GIVING GREAT CUSTOMER SERVICE!!

mis381

Aug 14, 2013

My husband and I entered Daniels Long Chev. dealership just to check out the prices and inventory for the Silverado 1500 PU. We really had no intention of making a purchase. Fortunately we were approached by Jack Boehm. Mr Boehm listened to what we were really interested in and went out of his way to show us the vehicle we would want, if we were ready to purchase. We did find the PU we wanted and decided to purchase it without any pressure from Mr Boehm. That made our experience with him and this dealership enjoyable. I don't feel we would ever purchase another vehicle from any other dealership. After we purchased the vehicle he took us on a tour of the dealership and introduced us to everyone in the service department, and then took the time to sit in the truck and explain everything in the truck and how it works Unfortunately, we missed meeting Cruz because he was in doggy day care that day!

jne3333

Aug 12, 2013

I was looking for a car that was going to work with my growing family. I did not where to start and what might work but Derrick helped me figure out my needs!He was knowledgeable in the cars and the features that they offered.I am happy with my choice. Thanks Derrick

gweldonjr

Aug 8, 2013

I had been looking at used Tundras for a while. After having a bad experience with a Denver Toyota dealer that seemed totally inconvenienced by my pre-approved financing and desire for a used truck instead of a new one, a Tundra came available at Daniels Long. I spoke with Mike on the phone to get my questions answered, and later took my car in for a trade appraisal and test drive of the Tundra. Mike was great to work with and made sure that I received great value on both sides - the sale of my car, and the purchase of the truck. Mike followed up with me several days later to ensure everything was going well, and after having another set of keys turned in by the previous owner brought them to my office to save me a trip.I have nothing but good things to say about the whole experience at Daniels Long, and working with Mike. The treatment by the Denver dealer resulted in the sale at Daniels of a new truck with fewer miles and a much better value. After all the research I did on used trucks, I am convinced Daniels is the place to start and end your search.

lvanderfin

Aug 6, 2013

What a great experience! Found THE car online and met with Jason at the dealership for a test drive. Jason was extremely helpful and in no way pushy when it came to us buying the vehicle. Great customer service! Jason was very knowledgeable and friendly. Left with a great feeling and know we got a great deal on the car. Drove 2+ hours just to get to Daniels Long for this deal; well worth it! We would also like to thank Jim Snyder for taking the pain out of financing. He found us various financing options and we felt he was looking out for our best interest! He explained everything thoroughly and found us a deal on GAP so we could add that additional peace of mind. We would highly recommend Daniels Long to anyone looking for a great price on a quality vehicle. With many car buying options around them, they do a great job assisting everyone! Thank you for everything!

CRBrown58

Aug 5, 2013

I just recently purchased a car for my son since he needed a reliable vehicle to return back to school in Nebraska. I was greeted by Derrick Jordan and I must admit I was a little apprehensive at first about buying another vehicle at this time, but the safety of my son was most important and Derrick made the process feel as though I made the right choice. I have purchased many vehicles over the past years and usually would leave with the feeling of what did I just do? I always felt taken. I can honestly say that the service and deal that transpired this time assured me I made a great choice going to Daniel Long Chevrolet and Derrick worked with his general manager to get me the best deal possible. Believe me when I tell you I was satisfied with this purchase. Not only then, but Derrick continues to contact me to follow up on the great customer service. Making a great deal and saving money is important to me, but great customer service will keep me coming back. My son is also pleased with the deal. Go Figure! Thanks Derrick, to you and your General Manager.

LianaOnley

Jul 29, 2013

I brought in our Escalade for a 2nd opinion for service needed and price. The service was indeed needed and Ray was able to match the price quote I had at another shop. We have brought other cars here before but we've moved and thought we'd try someplace closer. However, we will continue to go to Daniels Long Chev because the service is great and the prices fair.

DrkCherry

Jun 27, 2013

Brian Jenkins went out of his way to help me. He not only found my part, he installed it! It was 5:30 p.m., I had no appointment and he still took time out of his day to help me. Instead of making me wait until Saturday for an appointment, which mean driving without a rear view mirror for three days, he took it upon himself to install it. Not a lot of people would have done that. I can't say how much I appreciate him.

Mboyer113

Jun 26, 2013

My husband and I recently purchased a new Chevrolet Silverado from Daniels Long Chevrolet and we couldn't be more pleased! We worked with Crystal and she was just awesome! She was honest, friendly, helpful and made our truck buying purchase a very great experience. She got us the deal we were looking for and did everything possible to make us happy! I recommend anyone that goes into Daniels Long to purchase a vehicle that they ask for Crystal! They won't be disappointed in her!

mfenix911

Jun 18, 2013

I had a unique problem with my truck and he told me exactly what i needed to do to fix it for the cheapest price and also to prevent future issues with customizations which will save me money and headaches in the long run. Very knowledgeable and helpful, this will be my first stop when i have problems in the future with my truck.

Dcrnich

Jun 15, 2013

Two years ago when I was buying the traverse , Daniel's had one of the worst reviews on dealer rater and other review websites and I ended up driving to a dealer in Broomfield and had a great experience buying my vehicle This year I went back to the websites and saw that Daniel's had a great customer service score and decided to give them a try It was an absolute pleasure working with Mitch Maltry . He almost knew as much about the volt as I did . I hope the way Mitch treats his customers can be taught or cloned because that would get everyone to come to daniels You feel like he cares about your family needs and makes sure all your questions and options from the vehicle itself to finance and service were explained to your satisfaction Speaking of explaining questions to my satisfaction, thanks for looking into getting a charge station at daniels !! The purchase even with my two girls running after puppy Cruz was very efficient with no surprises before or in the finance Process Jim was excellent at getting all the paperwork ready for us to sign and to relief of my wife quickly completed so I could get my volt keys and as she said "finally stop talking about it" If this dealership continues to take care of their customer, they will hopefully be Around to see my daughters get their first cars (hopefully electric or hydrogen ones :) ) i hope that Daniels can Make my service experience just as good when the time comes for service

Dani2407

Jun 12, 2013

Everyone was very friendly from the moment we walked in and they helped us find the perfect truck for us! Instead of sticking us with something we couldn't afford they worked with us to find what would work best. Great staff and service!

tellmesomethinggood13

Jun 4, 2013

I am giving the dealership a high rating due to the experience provided to me by William McLaren. Not only was he remarkably knowledgable, but funny and polite as well. I was not able to be approved for a vehicle, however, when I am able to purchase, I will be a loyal customer to William McLaren at Daniels Long Chevrolet.

vortec

Jun 1, 2013

My wife and I visited Daniels Long Chevrolet on Thursday, May 30, 2013. My wife had purchased a vehicle from numerous other dealerships and had never owned a Chevrolet vehicle. I talked my wife to at least just visit and look at what Daniels had on the inventory. Well! my wife looked at the 2013 Malibu and guess what!! she fell in love with it. My wife purchased the vehicle. One of the reasons She is now and will always be a Chevrolet owner is not only the vehicle but because Eddie Saxer greeted us, expertly described to us the dynamics of the Malibu, offered us refreshments and even took us on a tour of the dealership being it was our first time visiting Daniels Chevrolet. My wife and I, in the past have visited other Dealerships and I must say Daniels so far has impressed us. We took some friends on a ride in the Malibu and one of my friends was so amazed of the Malibu that during the ride he kept saying "I love this car" over and over. Now he is planning on buying one. Thanks again to Eddie Saxer for being a great representative for Daniels and making us feel as if we'd known Eddie for a long time even though we only met Eddie on May 30, 2013 for the first time. My wife and I vowed to be stewards of Daniels and will recommend this dealership to everyone we know. We give Eddie a score of 10 out of a possible 10. Thanks to Chevrolet for producing such a nice and cool Malibu.Sincerely,Pete and Marjorie

satisfiedtoday

May 31, 2013

We came to Daniels Long because we had made an appointment with Ernesto. He was no longer working there and we were introduced to Heather. She met and exceeded our expectations. She was very knowledgeable and was able to answer a wide variety of questions regarding several different cars. What was refreshing, was her willingness to admit when she didn't know the answer to a question, but also the quick response to find out. She was courteous and friendly to us and our children and sought to make them comfortable as well. We were also pleasantly surprised to be given more for our trade-in than we expected. We already have recommended this dealership and will consider Heather first when our daughter begins her search for a car. We came to fulfill an appointment obligation and came away with the car we wanted and we made a friend as well.

danileslong

May 30, 2013

Aaron was very friendly and helpful. We got the vehicle we wanted for the price we wanted. He made us really comfortable and we didn't felt pressure at all.

Jeff63h

May 23, 2013

Bad dealer, I have issues that the management refuses to take care of. I recommend to stay away from all Long dealerships. Jeff U.S. Army Retired.

dsirdivide

May 22, 2013

Ray was very friendly and helpful in explaining what needed to be done to fix the problem and recommended maintenance for good performance and reliability. He discussed various options and ways to help me save money on the repairs.

gclark409

May 16, 2013

Although our family has purchased several new vehicles from the Phil Long Ford Dealership, this was my first experience with Daniels Long. Coming in off the street and not knowing anyone at Daniels Long I was assigned to Heather - which I feel was a blessing. She was very professional, knowledgeable and worked diligently to assist me throughout the negotiation process on an '07 Avalanche. I have had many unpleasant car buying experiences in the past but this experience was very favorable. My only issue was that I felt a less than good faith offer was initially made on my trade-in but we ultimately worked through the issue without much brain-damage. Working with Heather was awesome and I will recommend her to family and friends. Please don't hesitate to contact me if there are questions on my comments. George Clark 719-330-3384

Djc0110

May 15, 2013

Wayne made an appointment on short notice and had my car done when promised. He followed up and made sure I was informed of the process and time of repair. I will come back to Daniels for service in the future. Wayne made it easy......thanks!

karenmullenax

May 14, 2013

When it was time for me to purchase a vehicle, Ernesto was recommended to me by a friend.I understand why ... excellent customer service !!!Ernesto asked questions to make sure he understood what I wanted and expected from a new vehicle and deliveried exactly what I was looking for :-)Based on not only my friends experience, but my own excellent transaction ..... I wouldn't hestitate in purchasing another vehicle from Ernesto or making a strong recommendation for others to go to him for their purchase of either a new or use vehicle.

ChristineAleman

Apr 11, 2013

We are rebuilding our credit and had contacted other dealerships around town and even in Longmont, CO but once I was in contact with Mike Neufeld I was finally moving forward. He was consistent and HONEST. He knew who he was talking to unlike other dealers who would mix me up with other customers, therefor mix up the vehicle in which I was looking for. Other dealers didn't even know their monthly incentives when I was comparing vehicle prices. Remind you this process started over half way in to the month of March. How they can tell me they haven't even looked at their monthly incentives and we are well past mid month March is beyond me. They would talk the talk but didn't get anywhere when it came to answers. Mike always called back promptly and often times was diligently calling me to update me of the process. I rarely had to initiate a call. I was very particular of the vehicle I had wanted even if it was used and we lucked out and found a vehicle that was in better shape than most if not perfect condition. I have had some things that needed to be fixed after we have been home with the vehicle and he has been on it and making sure the repairs are taken care of. I have not had to worry about anything once having contact with Mike as he worked very hard every day until the sale was complete. To the gentleman who drove to Oklahoma to pick up the vehicle I wanted to THANK YOU! I would recommend Mike to any and everyone who would need to buy a car whether it be new or used. He worked tirelessly and I felt like I was his only customer, even though I know I wasn't. Maggie is awesome and works miracles, ha! She is definitely wholesome and down to earth, we felt comfortable and very relaxed doing business with her...even if she is a Broncos fan hahahahahaha! Y'all are amazing , keep up the good work!By the way it's no surprise that Mike was voted Salesperson of the Year!

Kyle&CjWalker

Mar 31, 2013

My husband and I drove to Colorado Springs from Wyoming with full intentions of buying a Chrysler aspen from a small dealer. The guy was rude and wouldn't work out a deal. We left and I was crushed. We ended up driving around looking for a dealership and just pulled into Daniels long and that is where we found our ford edge. Aaron helped us out so much and stayed with us till the end. If it wasn't for him and Jason we would have left colorado without a new vehicle and defeated. We love our vehicle and so do our kids!!!! We recommend this dealership for everyone! They will not let you down.

Vette06

Mar 30, 2013

Friendly staff, professional, great environment, customers come first, and unbeatable prices!!! I will be a repeat customer and recommend Daniel Long Chev. to anyone who appreciates good customer service!!

RachaelClark

Mar 28, 2013

My husband and I just purchased our first new car at Daniels Long Chevrolet. We were very nervous about the experience and worried that the sales person would be pushy and dishonest. However, our experience at Daniels Long was the complete opposite. Paul Blessing sold us our 2013 Chevy Cruze. He was very helpful, nice and honest. We felt very comfortable while talking with him. We met with four other sales men at other dealerships and Paul is the only one that sat down and talked about the price and fees with us. The others only pointed to the price on the sticker which we knew didn't include any fees or taxes. Paul also only showed us what we were interested in; he didn't try to sell us a more expensive car or a car with features we didn't care about. Paul really listened to our wants and needs. We also took our time doing research and considering our decision. Paul was not pushing us to make a decision right away; he gave us time and space to discuss our options and make the best choice. Once we decided to purchase the Cruze Paul worked very quickly to get us through the paperwork process. We also met the general manager, Mark Barton. He was very pleasant and fun to talk to. We had a long conversation and he made us feel as though he really cared about us and not just about selling another car. The finance lady was pleasant as well but I can't remember her name. She took the time to explain everything we were signing. She also made me feel comofortable enough to ask more questions when I didn't really understand what the form was saying. Thanks Daniels Long, we really appreciate you making this a great car buying experience for us. We'll definitely send people your way.

Collieguy

Mar 26, 2013

I've bought a lot of cars over the years, mainly high performance. Most recently, an '06 Corvette. I decided I wanted to get the last of the C6s, the 2013, and used USAA buying service wherein Daniels is a certified dealer. The car I wanted was not in inventory, but I knew it could be had from another dealer. I visited Daniels Long on a monday with Heather as my salesperson. The deal offered by the Internet Sales Manager was miles away from what I knew the car, and my '06 Vette trade, were worth. Heather displayed outstanding initiative by going to Mark, the GM the next day. Mark called me that night with the deal I wanted, no drawn out negotiations or excuses as to why they "had" to price the new car above the target pricing I saw on USAA, and with full knowledge of the value of my '06 Corvette with 14,800 miles on it. Mark had the final say, but Heather made it happen. Her professionalism, aggressiveness on behalf of her customer--not the dealer, are almost unique in my experience. To boot, she has a charming and winning personality and it was a personal pleasure working with her. The dealer pays the sales staff's salary. But when an individual salesperson goes above and beyond for the customer--who pays everyone's salary, it is deserving of high praise. Heather deserves that praise. I would not hesitate to recommend her, and Daniels so long as she is there. Mark was great--straightforward, open and honest, and showing the quality of leadership with which I am used to dealing. But Heather was the key. Best I have ever dealt with.

clubman

Mar 24, 2013

I have to say working with Heather was awsome!!!!!! I would defently buy a car from her again! I felt extreamly comfortable with work with her, she didn't pressure me to buy any car (I think my Daughter pressured me more)! My biggest issue with any dealership is the constant sales reps being over assertive to buy a car, any car, and this is not the case here at all at Daniel Long! The whole place felt comfortable! My other Big issue is the service department, bottom line if I don't like the service department I WILL NOT buy a car from that store peroid! However that is not the case at Daniel Long... this is such an awsome staff that I brought one of my other vehicles over to get serviced Thanks to Ray and Dallas and the whole service department!! I will continue to bring all my vehicles to get serviced there! All of this would have never of happened if I never met Heather!! Thank you all for everything!! You guys are truly a family! Thanks again!

RandyNelson

Mar 24, 2013

Billy and the young lady in the finance office made my visit as pleasant as they could have made it. My issue with this dealership was Aaron Berger. The saying goes the chain is only as strong as its weakest link. My experience with Aaron was fine until right after I signed for my vehicle. There was only one key presented to me and when I ask if there was a second key he looked me in my eyes and simply said "keys are expensive". I could not believe this guy said that to me. He came back and said they would check with the provider of the vehicle, but for him to tell me keys are expensive as cold as he did less than ten minutes after I signed for the vehicle was as nonprofessional as a person could be. More than a week I was calling to talk to Billy (salesman) to find out if he was able to get a second key because I did not feel comfortable drive around with only one key but he was not present because he was sick which is understandable, it happens. Aaron simply said he would give the message to Billy. He knew I only had one key and as far as I know he did not attempt to follow-up on the second key which to me would have been good customer service with him also knowing Billy was not available. When I was trying to make up my mind to by the vehicle, Aaron called in support of Billy and was great, but once I signed for the vehicle he did the Jackal and Hyde on me. I would never suggest anyone go to the dealership, as a matter of fact I will advise people to stay away because of this guy. I am not too proud of Billy either because to me, good customer service would have advised meet that there was only one key, but I guess he did what he had to do to make the sale. The one person who was great from the first moment I met her was the lady in finance. I really wish I could remember her name because she truly deserves to be recognized for the service she provided. When I went back to provide some paperwork, it was she who got on the phone and advised me that the second key was not available, but she could get the key to me at their cost, which was the same thing Billy offered. She was actually going to get Aaron while I was there but when I told her that Aaron was no help she did what she had to do to get me an answer. I believe her name was Maggie Michels. If I am correct, Thank You Miss Maggie.

jharshy

Mar 23, 2013

I have purchased several cars over the years, and if I'm honest, I look forward to the process about as much as having a root canal. My past experiences at other dealerships involved pushy sales people and I always felt rushed into a purchase. That all changed with my last experience at Daniels Long Cheverolet, and my salesperson Aaron Mattson is the reason I am so pleased with the whole experience. Aaron is genuinely friendly and took the time to listen to my description of the truck I was looking for. He is knowledgeable and very helpful in answering all my questions--I never felt rushed or pressured. I was able to get a fair deal on the exact truck I was looking for! Thanks Aaron and Daniels Long Cheverolet--I look forward to working with you in the future!

BCM3

Mar 22, 2013

12 cars in 18 yrs, i felt it time to try the chevy suburban. went to Stevenson, John Elway and Johnson's Auto Mall ( LTZ model was on shipment, they didn't even mention it until i got there. made me waste my time ). tried Ed Bozarth and Go Chevrolet again after 2 yrs but they still have the worst trade in no. in denver. so we drove to Colorado Spring so my wife could see the Champagne LTZ at Al Serra but decided to first check out Daniels Long. it was the best decision we ever did. they gave me the no. i'm expecting on my trade and the easiest deal on the new vehicle. Billy Voyles was the best sales i ever encountered but i think all sales people at Daniels Long are the best. Billy and Dallas ( parts and accessory sales ) new how i love and felt about my brand new suburban that they gave me up to date while the DVD head restraint is being installed. took care of it as there own. i would give Billy, Dallas and Daniels Long Chevrolet a 10 out of 5 but the highest is 5. but still want to give them a 10

514329

Mar 22, 2013

12 cars in 18 yrs, i felt it time to try the chevy suburban. went to Stevenson, John Elway and Johnson's Auto Mall ( LTZ model was on shipment, they didn't even mention it until i got there. made me waste my time ). tried Ed Bozarth and Go Chevrolet again after 2 yrs but they still have the worst trade in no. in denver. so we drove to Colorado Spring so my wife could see the Champagne LTZ at Al Serra but decided to first check out Daniels Long. it was the best decision we ever did. they gave me the no. i'm expecting on my trade and the easiest deal on the new vehicle. Billy Voyles was the best sales i ever encountered but i think all sales people at Daniels Long are the best. Billy and Dallas ( parts and accessory sales ) new how i love and felt about my brand new vehicle that they gave me up to date on the DVD head restraint installation. took care of it as there own. i would give Billy, Dallas and Daniels Long Chevrolet a 10 out of 5 but the highest is 5. but still want to give them a 10

alanshan

Mar 22, 2013

I called in on March 21 of 2013 and talked to Billy Voyles, he was respectful and kind to me . I was very to the point on what I was needing . Billy asked the right questions and made me feel important. I told him we are looking to trade in one car and one truck and we need the best deal for our military budget and because of special reasons on why we had to do it. Billy made it his mission to find the right deal for us, so we went down and looked over the truck and the car and liked them , and then billy made sure that the deal worked for us. the deal was done fast and with no mistakes and we love the truck and impala. We have been buying Chevy's for 13 years now and this is the best dealer ship we have ever gone to. The G.M> Mark Barton was also a great guy in making sure Billy was making us happy and and that we were happy with the two deals. We will come to this dealership when it is time again and I'll be telling my friends what a great place this is with great sale pearson named Billy Voyles. Thanks Shannon

wmchubb

Mar 21, 2013

Billy Voyles did a remarkable job with the promptness of my truck purchase! He is a very polite well product educated man! I was very pleased with the whole process. I would recommend Billy for a sales person in any new or used transaction! His level of professionalism is unmatched in the industry!!! A special thank you to Jason Love for the all the help with my deal! As a more than satisfied consumer, I would encourage anyone looking for a vehicle to contact Daniels Long Chevrolet.

tamkap

Mar 20, 2013

This is our second time buying a car at Daniels Long and our second experience with Billy Voyles. They treated us really well and fairly. I felt very comfortable in the dealership, which is saying a lot, because I usually have a big dislike for sales-people. I'll buy from them again!

koryc686

Mar 19, 2013

Recently my wife and i bought a used vehical from the great and friendly staff at Daniels Chev, specificly Brandon Sutton. Brandon, with help from Mark Barton went above and beyond to get my wife into exactly the right car she was looking for. I would recommend these fellas to anyone looking to make buying a car as hassle free as possible, thanks again.

iloveorganiccarrots

Mar 17, 2013

Our family traded in our truck for a much nicer family car a few days ago. Buying a car with two small children could have been a nightmare but the entire process was a pleasant experience. The sales person "Eddie" was extremely helpful and accommodating. There was a kids play room to occupy the little ones. We got the absolute best price we could have asked for. Every person there was friendly it was an excellent car buying experience!

alinder30

Mar 16, 2013

Great customer service from everyone. Everyone was very friendly. They all worked hard to get the right vehicle and the best deal that we were happy with.

mike humphrey

Mar 15, 2013

Brandon was very polite, knowledgeable, and courteous. Even after I told him I was just browsing and comparing prices he did everything he could to make me feel welcome at this dealership. I would recommend that anyone going to Daniels Chevrolet should ask for him and if he was busy to wait.

VincentEricThomas

Mar 15, 2013

I went to Daniels Long when I was recommended by a friend. I was looking to trade in my car to upgrade to a new one. Eddie Saxer (who is not listed as one of the employees, but should be, he was great!) was the most helpful and knowledgeable people I have ever dealt with in the car-buying world. I left with a new sense of confidence about the entire car-buying process. Eddie was great and let me feel as though the car I wanted was my decision, not some pushy salesmen's. Awesome A+++++ experience.

clayton.neese

Mar 14, 2013

Just like the first car I bought from Billy, he did a really good job selling the second car to me. I was extremely happy to drive my new car off the lot. I'd like to say thanks once again for his services and professionalism.

CynthiaEspanoza29

Mar 14, 2013

The reason why I gave Billy Voyles a great rating is because he was very helpful and gave us outstanding service. I came in with my husband looking for a used car for my family, and even though we couldnt buy right away, Billy gave us all the information we needed in order to come back in the future and buy a vehicle. I will definitely be going back to this dealership and recommending it to friends and family. Very impressed!

dadakris

Mar 14, 2013

my husband and i have been looking into purchasing a new vehicle and ewe have spoken with Brandon several times. He is always very helpful, listens to our "wish list" and gives us the info we request. he understands that we cannot buy a new car, yet, but he has never made us feel like we are an inconvenience - like other dealers. we will definitely come to Brandon when our current lease is up - and can't wait to let him finally sells us a car! i have told all my friends and my husbands army co-workers about Daniels Chevy and Brandon - i hope they all come your way too!

davymax

Mar 14, 2013

Michelle Eaton.... Our buying experience with Michelle was very pleasant with little hassle. Her professionalism, knowledge and demeanorwere second to none. We first made contact with Michelle on the internet. She went out of her way to communicate effectively and went the extra mile for a sale that was free from pressure. Any promotion she might desire in the future would be well deserved in our opinion. We drove the car purchased to my home so I could show it to my wife. After the purchase was final, she made it very convenient for getting two cars home when my wife could not be present. This sales person receives five stars from us. Well done. A problem existed in completing this review. It was difficult to locate the 'terms of use' section on this site. It did not appear on the review page for acceptance and a search for the terms was necessary. If terms of use must be accepted for a review they should be provided prior to reading and answering the steps on the review page or an error pops up. Dave and Michelle Maxwell

ikaika63

Mar 14, 2013

I normally do not like dealing with sales people at car dealerships. But Heather Morgan made it a very comfortable experience. On a scale from 1-10. I give it an 11. There was no pressure tactics what so ever. Most dealers want you to make a decision right there and then, or they will tell you that the price on the vehicle is a special and is only good for that day. Most satisfying experience I have had with any car dealership.. Thank you Heather and Daniels Long Chevrolet. I will definitely recommend family and friends if they are looking to purchase a Chevrolet.

rnn1974

Mar 14, 2013

Aaron Mattson is one of the best salesman I have ever worked with. He is awesome, he knows how to really help people who have less than perfect credit and makes buying a car a painless and happy experience. If I'm ever needing another car I will only go to see Aaron Mattson at Daniles Long to buy my next one or two or three. Keep up the great work Aaron!

TameraR

Mar 14, 2013

I bought a SUV last month at DL. My experience was easy & not stressful (like so many past experiences have been).Thank you AARON MATTSON for your time, expertise and patience!!I will definitely be back next time!

David Drake

Mar 11, 2013

Just a few days prior to making this car deal, we realized we had several long road trips to make this summer and needed a more comfortable vehicle. It only took one phone call to Daniel's Chevrolet and salesman Mike Newfeld to know this second vehicle purchase would be as smooth a process as the first purchase from Daniel's Chevrolet over a year ago. The vehicle we wanted was in their inventory, but not the color. Mike made a few phone calls and found the exact color with all the right trim and options for our needs. During the delivery process both my wife and myself were surprised both by all the new options so easily handled by the radio, and by the fact that Mike made us feel so comfortable while demonstrating some of these alien processes we had not been familiar with. Mike's expertise was obvious as he walked us completely around the vehicle which resulted in a really high level of comfort as we drove away with our new pride and joy. We had an excellent experience and will only service and purchase vehicle at Daniel's Long Chevrolet, I rely on their knowledge base.

mars1984

Mar 9, 2013

My wife and I went to Daniels Long as a kind of a spur of the moment type of deal, not really looking to buy anything. We went to go look at the 2013 Chevrolet Traverse and immediately Brandon came to where we were looking and began asking us about ourselves instead of the vehicle, he made us feel right at ease. We then left to go get our trade in and came back but he was taking care of some one else so he introduced us to Mike and he really went the extra mile to help us get what we wanted and for a great and affordable price. I called my bank and was immediately approved for a loan and Mike got us in our new vehicle that night. The next day we went back to the dealership to go get the Traverse detailed and Mike explained to us in detail about the infotainment system that Chevy is installing in the new vehicles. We drive the Traverse every where and absolutely feel safe and satisfied with it. Thank you Daniels Long and the two salesmen that helped us out you will always have a friend in us...

ljohnson1son

Feb 28, 2013

The selection of vehicles at Daniel's was excellent. Aaron Raines met me immediately, and was extremely friend I enjoyed working with him so much. The team at Daniel's was driven to met my needs and made this buy experience actually pleasurable.

ljgapeach

Feb 26, 2013

It was a great pleasure to work with such a great team. Thank you Heather, Jack, and Jim for making my buying experience a positive one. Even having bad credit, they were able to get me approved to buy a New Car with a lower interested rate than expected. Thank you guys !!!

travislambert

Feb 22, 2013

Billy was awesome. He called me to come look at Sonics and I test drove one. I loved it. I told him he didn't even have to sell the car to me but he has to make the numbers work or we would walk. He didn't come back to the table to try and negotiate anything. He got what I wanted the first time. I did a lot of research on the vehicle I wanted and the trade I was taking in. The whole team is helpful. I went to Woodmen Nissan and they wouldn't work with me on numbers. They are also way less pressure than Al Serra. Know what you want when you go in and they will get it done for you.

DerekWalden

Feb 17, 2013

Yesterday on 16Feb13 my wife and I went into Daniel Longs not very hopefull of getting my wife a vehicle a few days before I deployed after our other vehicle just broke down. Aaron Mattson talked to us and hooked us up with a very nice 2008 Trailblazer. He was very helpful and did everything he could to help us get into a vehicle that night. We got there at 6p.m. and drove out of there in our new vehicle about 3 hours later. We spent twice that time at Bob Penkhus earlier and didn't even have an answer about financing by the time we left. I would recommend Aaron Mattson to anybody that's looking to find a new or used chevy vehicle. He was very courteous and more than polite and concerned about how we were doing. Thank you Aaron and Daniels Long Chev

DaveR586

Feb 15, 2013

Fantastic experience! Absolutely the best experience I've ever had buying a new vehicle. Heather Morgan made it a point I received the best deal possible. I was amazed how well she demonstrated everything and went out of her way to ensure I was satisfied! Her friendly approach and personality was superb, How proud Daniels must be to have such a great asset!, Outstanding salesmanship!Maggie was fantastic as well and saw to it I received the best possible rate and understood all facits of warranties and options!Absolutely a great experience!Dave Rouse

krutz

Feb 14, 2013

Today I got my first car......my fiance took my on a three hour drive for Valentine's day. Little did I know he had been working with Heather for the second biggest surprise of my life (the first started with will you and will end as long as we both shall live) Heather thank you so much you helped make this the most amzzing day of my life thank you

Sstratton

Feb 10, 2013

Billy helped coordinate a surprise 21st birthday present for my daughter. We worked the deal over the phone and he personally delivered the Equinox to the Ritz in Denver as part of the surprise. He also coordinated a sit down the next day In CS to go over Onstar with my daughter to make sure she got the full overview of her first new car.Great work and great attitude which made the whole process an enjoyable success!Thanks, Steve and Sarah Stratton

Lannybook

Jan 8, 2013

I couldn't have been more pleased with my experience. Every one was friendly and did their best to answer our questions about the vehicle. I appreciated the fact the pickup was already equiped with the mud flaps and the step rail. I truly enjoy driving the pickup. It has enough power, feels good on the road and has everything in it that I would want to make it a pleasure to drive. I would sure recommend Daniels to anyone looking to purchase a vehicle. I was going to try some other vehicles, but Michele worked hard to make a vehicle fit what I wanted. I had a good feeling about the offer for my trade in and the pickup I got. Jason worked to find what I was looking for also. It was a pleasure doing business with good people and I would do it again.

TMILLERSWIFE

Sep 25, 2012

My husband and I was looking for a fuel efficient car first we tried Mazda and Volvo they were stringing us around for about a week then said we had to have 5k down. Something unfortunately we couldn't do. That same day they said no we went to this dealership got approved for a Chevy Cruze Eco. With 0 down!!! Something Mazda said we had to have to be approved. This car is AMAZING!!! The service my husband and I got from this dealerships was AMAZING. I have never met more nicer respectful helpful employees. They genuinely care about your situation and bend over backwards to help you out. I will buy all of my cars from them from now on. I recommend this dealership more then any dealership in Colorado Springs.

albright1978

Sep 11, 2012

My car was missing one of the floor mats and Eddie got the proper mats and brought them to my house. Overall a good experience.

arthurbidwill

Sep 8, 2012

Just purchased a new car from Daniel's long this past week. Met with Mark and Eddie to explain the situation that my old car was in. Turns out it needed a lot more work than I thought. So Mark and Eddie started going through options with me on fixing the old car or trying to get into a new car. They were very helpful and understanding. They were happy to help and I drove off in a new car the next day. The finance department was more than accommodating and I got a great deal! Thanks Mark and Eddie!

clayton.neese

Aug 31, 2012

Billy Voyles sold me the car of my dreams! I love it! His customer service was the best in the area and made me determined to purchases a car from Billy. I just wanted to write this review to say he's great and I never write reviews!

mferna9

Aug 28, 2012

All the employees My wife and I interacted with at Daniel Long Chevy were amazing! We couldn't ask for better customer service, especially from our salesman, Billy Voyles who was very knowledgeable and super helpful both on and off the clock. They were able to make us a great deal and get a great rate on a loan. We didn't think we would be able to afford a brand new car with our budget, but they made it happen. Last but not least, we love our new Chevy Sonic!

brochoa

Aug 27, 2012

BEST DEALERSHIP IN TOWN! I went to Perkins first and they didn't even know what cars they had on their own lot! so i drove around and got horrible appraisals from everywhere else, then i went to the top of the hill and found Daniel Long Chevy and they gave me the best appraisal, plus they got me into the car that I wanted and could afford. Billy was great he even helped me on his day off!!!! A bunch of friends are looking for new cars and i already told them this is the only place they should go look!

honya

Aug 23, 2012

Billy Voyles is an exceptionally knowledgable, helpful and courteous sales representative. Billy is number one in people skills and absolutely knows all about what he is selling. He succintly taught us what we needed to know. His perseverance and ability to get the deal done is over the top. We are so grateful to Jim Snyder for his tenacity in getting a deal done for us in top notch fashion. The General Sales Manager, the Sales Manager and all of those who worked in concert with Billy and Jim were respectful, very helpful and friendly, making us feel extremely welcome. We appreciate very much the deal they accomplished for us.

jakethesnackattack

Aug 16, 2012

I have been to many dealerships and I have never been treated with such respect. I only know the names of the people i was in direct contact with but every single person was everything kind to me with even a simple hello. I bought my used outlook at a sale but I have needed a few things done to it and when I come in to service Bryce takes very good care of me as does Billy. If you are looking for a used car they have quite a select tion and will Work with your stipulations and make u as satisfied as myself. I definately reccomend Daniels long Chevy to all my friends and family.

kristiboo89

Aug 15, 2012

My experience at Daniel's was so much better than any other car dealership. Billy Voyels was very calm, respectful, and a great listener. He understood what I wanted and didn't bother showing me anything outside my budget. He spent all day helping me find the car of my dreams. He never gave up on me. As a happy owner of a used Chevy, I would recommend you come into Daniel's and ask for Billy!

torresrj1

Aug 15, 2012

Again and again Mr. Gerry Burrows, Sevice Consultant, has provided professional and courteous service. When I needed parts for tire monitoring system, he quickly took charge and on another occasion he ordered a replacement head lined for my new Volt. On a side note: I averaging 14 Kwh (at 9 cents per Kwh) per 50 mile a day which is $ 1.26 per day. There should be Volts in every other garage. Loyal OwnerRobert Torres

jonathan.w.collins

Aug 14, 2012

Billy Voyles was the by far the best auto sale represented that I have ever met. If you need a vehicle definitely go see him. Plus, everyone I dealt with was super friendly and customer service orientated. I give an A+ to Daniels Long Chevrolet.

Rebelorr

Aug 11, 2012

Billy and the rest of the folks were very friendly, relaxed and interested in finding out our needs. They worked within the parameters we had given them and found (had) the truck right for us. No matter how many times we wanted to test drive or how many questions we had, Billy was friendly and very responsive. And of course the price was right or we wouldnt have bought from them.

apedersen

Aug 7, 2012

Mark Barton, Eddie Saxer and the entire Daniels Long Chevy team were excellent in the whole process of purchasing a vehicle for my 16 yr old son. Eddie's communication was very prompt throughout the process and I would highly recommend and refer customers to Daniels Long

levisj

Jul 29, 2012

The sales staff was really great. Had the all the people sit down with me and explaned what i could get and what needed to happen. thought that that was the best thing that happend insead of all the back and forth of prices and deal that could happen on the car.

ashippy

Jul 11, 2012

We were doing on-line research for a Chevy Sonic. Tammy contacted us immediately and spent considerable time helping us to locate a vehicle matching our requirements. Aaron was also assisting and the service was top-notch. Although we were unable to find a 2012 model the mets our needs, we would definitely do business with them in the future.

jnoel66

Jul 6, 2012

This was my first car to buy from a dealership and I absolutely loved working with Tammy. She's got a great personality and work ethic! She's the type of lady everyone loves to be around because her energy is so high and welcoming. I gave Daniel Long the rating I did due to her as well as the overall atmosphere at the dealership.

Shawnedwards

Jul 6, 2012

I have purchased from three Chevrolet dealerships and this one by far was the best one I have ever experienced. Didn't feel like I was being rushed at all and they helped us find the right car and gave us top dollar for my trade. If you are looking for the best Chevrolet dealership in Colorado it is here. Great team thanks

boonespencer

Jul 4, 2012

I want you to know you have an exceptional employee, Heather Morgan, in your Internet Sales Department. Her calm, patient manner was a great help to me when I wavered for over four months on my decision to purchase a used/new pick up. Her patient manner and her remarkable knowledge of the Chevrolet truck line-up is rare. If the quality of a firm's employees is an indication of future success, then Daniels Long Chevrolet has a very bright future. I would also like to pass along a huge thank you to Jason Love and Maggie Michaels. I arrived at the dealership on 2 July about 1 hour before closing time and didn't leave until 10:30PM. Instead of rushing the deal and potentially losing a sale Jason, Maggie and Heather displayed great patience as I tried to make the decision to purchase a new 2012 Chevrolet truck. The professionalism, customer service, and positive attitude is among the finest I have seen. Please convey my thanks to Heather, Jason, and Maggie.

albright1978

Jun 29, 2012

I entered the dealership with no real intentions of buying at that time. I still wanted to shop around a bit, but I left there that day with the car and price I was looking for. This didn't happen because I was pressured into it. Eddie simply ask me exactly what I was looking for and went and found it. Then we talked numbers and came to a deal. I was given a really good price for my trade-in, and they still came off the sticker price as well. Eddie seemed to be very sincere and I never felt like I was being "sold to" but rather assisted with what I wanted. When Peter came to talk to me about a few items I wanted fixed before the purchase, I actually expected to get a bunch of excuses as to why they couldn't accomodate, but he just walked up and said they would take care of it and put it in writing. One of those items was to simply clean the car, which they did an excellent job on, but they went beyond that by buffing out and fixing several scratches on the paint. I had a great experience buying a car...this never happens. No Buyer'r Remorse because I got what I wanted, not what they wanted me to buy.

ikeski4

Jun 29, 2012

Dear Sirs,We were on vacation and on the day we where to leave my truck would not start. I had a feeling it was some thing minor and with limited tools on hand I went to your dealership. When i pulled in everyone appeared to be very busy, a gentlemen finally came out and asked what I needed, I told him and he said lets take a look i continued to tell him my concern that i was going sit in a waiting for half the the day only to be told it was something small. Mike continued to diagnose my trucks battery ( we both thought that was the problem) well David and Terry both came out and began to help, Terry cleared some codes and was very informative, I had one bad battery (2004 Duramax) so I replaced both of them. Come to find out Mike was the service manager, Terry was was the duramax guru David was very polite and helpful. Your staff were very helpful and had me on my way in one hour !!!Thank you, Michael DeGennarro David Terry Daniels Long Chevy

mlmyers1

Jun 25, 2012

This was by far the best experience I have had buying a car. Everyone was wonderful and so easy to work with. Everyone I worked with was there to meet my needs and to make sure I walked away satisfied. I will totally recommend Daniels Long to my friends and family. Daniels Long is definitely there for their customer unlike many other dealers. There was no pressure to purchase a car and any issue I had with the car was immediately addressed. So thank you Eddie, Peter, Jason, Tracy and Maggie for such a great experience. It was a pleasure doing business with all of you!

ken7022

Jun 24, 2012

I came in the dealership with the mentality of having to deal with a car salesman again. Cheryl put my mind at ease and made it a much different experience. Dealing with her was a great experience.When you visit, I highly recommend asking to see Cheryl.Great experience.Thanks again.

knepplova

Jun 22, 2012

Eddie did an excellent job helping us find exactly what we needed! He made the process extremely smooth! We are very happy with our experience!

jlanucha

Jun 20, 2012

I have had the pleasure several times to work with Wayne in Service. My Chevy Express Van is a service truck for my business. Wayne has always done a great job getting me in and out of the service department in a timely manner. Running a small business I don't get paid to be at the dealership. Both Wayne and the service technicians that take care of my van are prompt and friendly. I highly recommend the quality of service they provide.Thanks to Wayne & Staff!Joe (SWS)

MSGriffith

Jun 19, 2012

The staff at Daniels Long made our trade and purchase easy and streamlined. Everyone worked to make the trade/sell cost effective, efficient, and sensical. I appreciate the hospitality while at the dealership and enjoyed having the US Open on while working through the deal. :)

baybibug

Jun 18, 2012

Billy Voyles went above and beyond to help my husband and I into our new car! The dealership did everything to get me in the car of my dreams

samend

Jun 18, 2012

Kevin was very curtious and helpful from the moment that I arrived at the dealership. He was able to tell me everything that I wanted to know about each vehicle that I looked at. He was also very helpful in getting me the price I needed the vehicle to be at so I could afford it. The dealership also gave me a great price for my trade in vehicle.My over all experience with Daniels Long was excelent.

wdforeman

Jun 18, 2012

This was my third new car purchase and Mike Neufeld was the most helpfull, non-pushy, and pleasant salesman that I have ever dealt with. He made me feel at ease and was very easy to talk too. Peter and Maggie both were very pleasant as well.

drwots

Jun 16, 2012

There was a slight mixup but eddie and Mark made it right in a friendly and positive way, and I love my new Corvette convertible

donovan1959

Jun 12, 2012

Billy did a super job in getting us the best deal possible on a 2012 Cruze. He also does an excellent job with follow-up after the sale.

cool31breeze

Jun 11, 2012

My wife and I had an extraordinary experience with Daniels Long Chevrolet in the purchase of a new 2012 Silverado truck a few weeks ago. We were treated very well by Billy Voyles, Peter Vandenberghe and James Snyder in finance. Since they didn't have the truck we wanted in stock, they found one in Denver and had it delivered to the dealership almost immediately. Their professionalism and kindness was exceptional. Also, as we traveled from Pueblo to purchase the vehicle, they filled up the car we brought to the dealership along with the new truck after we finalized the deal. We definitely would recommend this dealership to others and hope to do business with them again!

kshenefelt

Jun 11, 2012

I purchased my beautiful Honda Accord from Daniel's Long this weekend and never thought buying a car would be so smooth! Love the people especially the General Manager, who was AWESOME along with my salesman, Eddie Saxer. I would absolutely recommend this dealership to do business with! Thank you Daniel's Long :)

onehotunit

Jun 10, 2012

The rating I have issued is based upon my experience in purchasing a Centennial Edition Corvette, 2012 C6 GS 3LT 6 spd, on 5/31/12 from Daniels Long Chevrolet.Bill Holbrook met me on the lot as I was looking for a Vette as an investment purchase. I owned a 2011 C6 GS 3LT auto with paddle shift. Bill Holbrook is the most amazing sales rep I have ever worked with and I have purchased many sports cars in my life. He listened patiently to my wants, desires, and wishes, and answered a hundred questions. Bill is a true gentleman, and that quality is tremendously appreciated. The customer service that Bill Holbrook extended and continues to extend is the best I have ever received in my life. His knowledge of Vettes is extensive and he is an excellent educator not to mention his warm, welcoming, personality :)DLC has the best inventory on Vettes in Colorado! Instead of buying an investment car, I decided to trade after driving the Centennial Vette: I was hooked. Mark Barton, General Manager, is awesome on the customer service aspect as well. It was late evening when I arrived and these gentlemen stayed past 12 a.m. (way past closing time) to ensure all was perfect on my purchase from the test drive to the financing to the promised support after the sale which is rare to find: the promise is common, the support is not, but DLC is the exception. The trade was as smooth an experience I have ever had on a transaction of this nature. The trade-in offer from Mark Barton on my 2011 Vette was excellent and the price on the 2012 was excellent as well. Financing was a snap thanks to Jim Snider.Bill even followed me home to ensure my safety as it was very early in the morning.Regarding customer support/service after the sale: I have already called several times and gone by the dealership, all due to my learning curve, and each time I am given immediate attention from Bill, as well as support and education which is essential from a sales rep to a customer. There are always questions one has that may not be answered in the owner's manual or found on-line, so I go to Bill, who is always there for me and if he is with a customer, Mark Barton, Peter Vandenberghe, Billy Voyles, Justin Halvorson, and essentially all of the staff, are there to help me, and do :). I am confident and certain that they will take care of me and my 2012 Vette until the next one; if there is another one, since Bill put me into the perfect Vette for me! Made me realize how much I missed a 6 spd too! I am elated to have this one!Difference between Daniels Long Chevrolet and every other dealer I have purchased from is that this experience was an extremely positive one from the beginning to the end. It was fun, yes fun! we had a lot of laughs! DLC has the most positive, friendly, knowledgeable, enthused staff I have ever encountered in the car industry. As a single woman, I was treated with absolute respect and that's a first in all of my previous car purchasing experiences. This is most impressive from my viewpoint and most worthy of as many referrals as I can send to them. Having been a successful commissioned sales rep for 20+ years of my life, I know full well the value of customer service/support before and after the sale. Thus far, I am overwhelmed by the customer service and support I have received from Bill Holbrook, Mark Barton, Peter Vandenberghe and the entire staff at Daniels Long Chevrolet. This is a wonderful team at DLC!I never felt pressured or rushed as many dealerships make one feel, there was no run around, no hard sell tactics, no tricks,no lies, no "thanks, here's your car and a T-shirt, see ya", none of those things that give dealers and their reps a bad rap. Bill, Mark and Jim Snider (finance), and the entire staff made me feel very comfortable and relaxed during the entire experience. It's a wonderful team to know and to conduct business with. Not to mention, I made wonderful new friends, and got hooked up in the Colorado Springs Corvette Club thanks to Mark Barton :)I cannot imagine, ever patronizing another dealership in the future for a new car purchase, a used car purchase, service or parts. I have since taken my 4Runner in for service and the experience for that was great! Even came with a ride home while the 4Runner was being serviced which has never been offered to me by any dealership or service center. Just overwhelming, superior customer service from the entire staff of DLC and yeah, it's a Toyota, but I won't take it to the Toyota dealerships in Colorado Springs, been down that road and it was a rough one. There is no comparison between DLC and the dealership I bought my first vette from or any dealer I've purchased a car from. Bill Holbrook, Mark Barton, Peter Vandenberghe, Jim Snider, and all of the staff are exceptional. DLC has my loyalty for life as I'm certain I have theirs. Thank you to all for an awesome experience! All of you are outstanding!!

taylor413

Jun 9, 2012

We are cheverlot buyers and wanted to compare the EQUINOX to other manufacturers vehicles. After today's information and test drive we will not stray from chevy. Very impressive vehicle and will look into purchasing one in the future. Bill was very friendly, informative and courteous.

manundefined1

Jun 8, 2012

Service was great and Billy Voyles was extremely helpful, friendly, and patient, in helping us find a car. He didn't push anything on us we didn't want and tried hard to help us find a car that suited our wants and budget all at once, which he did. The entire staff was very nice and loved our little one being there too. I am definitely recommending tis dealership to my friends and family.

Tomtom44

Jun 8, 2012

Loved the dealership, it was friendly and informative. I was greeted by Billy politely and respectfully. I was very stoked to hear about the 2 years of oil changes and 3 years of tire care, but nothing beats the customer care and that alone is why I'll never buy a car from anywhere else!

KerryMulford

Jun 6, 2012

I had just been insulted by another Chevy dealer and I called Daniels Long just to test if I was over-reacting. Mark answered the phone and I explained my situation and he said that he could help me. He put together a deal that was very attractive with the vehicle that I wanted, in about ten minutes. He asked Tammy Cousar to help me through the details and she was more than gracious, with no hard sales. Jim helped us with the financing and paperwork, and we were done with our deal in about an hour and a half. I have purchased over twenty cars in my life and this was the best experience I have ever had at any car dealership. I would strongly recommend Daniels Long Chevrolet to anyone looking for a great vehicle purchasing experience.

Loverton719

Jun 6, 2012

I came in last week as a preliminary look at used cars. I was a little apprehensive at first, I'm not very knowledgeable with cars and my husband and I have had previous unpleasent experiences with other dealerships. I am pleased to say that my experience was anything but that! I was very impressed with the friendliness and professional appearance of the young man helping me. He made the whole car shopping experience comfortable and even fun! Although I did not make a purchase I will definently be back requesting his exceptional service. My family and I look forward to being long lasting customers with Daniel's Long.

jpn81

Jun 5, 2012

Billy was very helpful during my search, and he helped me choose the right truck for me. He was very respectful and courteous during the entire purchasing process; very good salesman. I would definitely buy another car from him.

Kolob_17

Jun 5, 2012

Billy went out of his way to get us the car we wanted, although it wasn't the exact color we wanted he did what he could from his end :) thanks Daniels Long Chevyrolet

torresrj1

May 30, 2012

The pricing was good; however, the vehicle is expensive. Therefore, that would the only minor Con I would have to said about my experience at the dealership.

stencilv6

Apr 20, 2012

I was extremely impressed with my experience with Daniels. Having had several "typical" sales experiences at some other local dealerships, I decided to try out Daniels up on the hill. I called and set and appointment with John to check out the new Cruze Eco. After a generous test drive (actually had over a 1/4 tank in the car! Usually they are sitting on the ADD GAS light) I decided that the car was for me. I explained what I needed to the Sales manager Peter and he said "yeah, I think we can do that". It was getting late so I came back the next day - to my surprise they had gotten me an ever BETTER deal on the car with a better interest rate that I had walked in wanting in the first place!John saw to my every need and even picked up lunch for me while I was waiting for the paperwork to finish processing.I can say for sure that I'll be back to Daniels the next time I need some new wheels and I recommend you do the same!

ph1l41t

Apr 12, 2012

My time at Daniels Long Chevrolet was by far the best the best car buying experience Ive had. Heather Morgan was refreshing to conduct business with. Her character and personality was the main contributing factor to the rating given. Sales associates in the dealership industry could benefit by Heather's example.

garcar

Apr 3, 2012

I worked with Heather for the majority of the sale. She was kind, informative, no-pressure, and sweet. I felt comfortable with her, and felt she was the one I wanted to give my business to. She was helpful when I had issues with the detail service; she remedied the situation immediately. I will come back to Heather for my future vehicle needs. Thanks, Heather! Terrific work.

Christielow10

Feb 29, 2012

I came in looking for a used vehicle at he tent sale at the world arena. Billy was very knowledgable and helpful in my search for a vehicle. After the tent sale was over he continued to make sure that I was well taken care. I definatly reccomend Billy as a salesman and Daniels Long as a dealership!

cwilkinson8

Feb 29, 2012

I came into Daniels Long Chevrolet and immediately I was approached by Billy who was very knowledgable and very helpful making my buying experience a fun and great one making Daniels Long Chevrolet the dealership I will come back to again for myself, friends, and others.

k_thomas

Feb 29, 2012

I came in looking to test drive some trucks, Billy was extremely helpful and factual. Although I was not able to purchase what I was looking to buy at this point in time, when I am ready I will most definitely be going back to see Billy at Chevy.

Rebacat

Feb 29, 2012

My husband & I worked with Billy for a trade in vehicle. They were efficient, prompt and very helpful with our overall cost & military discount. I would recommend this dealer because they weren't pushy & did everything they could to help!

Megan.Walker37

Feb 21, 2012

I am i first time buyer that came in to buy somthing that was afordable, reliable, and gas efficient. Justin was exstreamly helpful with my search. He only showed me cars that were within my budget and that would last me a long time. He was very paitent and understanding. He didn't bother spending his whole day with me either! I would defintly recommend going to Daniel's and seeing Justin.

terry58

Feb 21, 2012

Justin is not only a great salesman, he's the only one I will work with! After setting my sights on the truck I wanted, I worked Justin for most of a Saturday to get it at the price I wanted. Justin, despite the fact that he could have been working with several other customers, choose to do everything he could to make me happy and he did!

Haley.linville

Feb 20, 2012

My experiences at Daniels was awesome! My sales man, Justin Halverson, was very helpful. I came in to trade in my jeep for a more gas efficient and more reliable car. He did exactly that! He didn't even bother shown me cars that had the same or less gas mileage as my jeep. He made sure that the car he put me in was safe and would be safe for a long time. He made sure that I had everything I wanted in a good car. He kept us entertained and made car shopping a fun experience. He never quit on me or tried pushing me in any direction. He was patient and very good at listening and understanding what I wanted. When I came to have my new car checked he made sure I was in and out as fast as possible. He made sure I wasn't too bored waiting for things to be taken care of. All in all, I would defiantly recommend going to Daniel's. I would also very much so recommend Justin for any of your car needs.

Cruze2

Feb 19, 2012

I was interested in a 2011 Chevy Cruze. The salesman showed me exactly the kind of vehicle I was interested in without dragging me all over the lot showing me cars "I might be interested in". Elijah was very knowledgable about the workings of the car which made me very comfortable dealing with him. They had the color I wanted and the price was very fair. I was allowed a lenghtly test drive, and drove away with the car I wanted. The transaction time was fast, F&I offered a good interest rate and I am now enjoying my new car.

Badaz62b

Feb 18, 2012

Billy was awesome of course he wanted to do his job and sell a car but he was all about helping us and getting us exactly what we wanted both financially and with our trade in. We went to almost ever dealership in the springs and they gave us the best deal and service. Make sure you ask for Maggie when you go to do the financing she's the best and will make sure your not getting screwed.

chrisbcombs

Feb 13, 2012

Billy Voyles was extremely helpful. He spent almost the entire day with us and found the right vehicle at the price we needed it to be at. He was friendly and courteous and did not rush us even though the sale took his entire day.

melmglg

Feb 13, 2012

If you're looking for an excellent car salesman, Billy Voyles is your guy. He was very personable and helpful. We had a list of things that we needed in a vehicle and he was very patient as we searched for something that would meet our needs. He worked very hard to find a vehicle that was practical for our family and that also met our budget. Maggie in finance was also very pleasant to work with. I would refer anyone who is looking for a new/used vehicle to Billy. He is a man of his word and will do all he can to serve you.

gentilepapa

Jan 30, 2012

I enjoyed working with Billy. He is enthusiastic and a hard worker.Vehicle had a faulty switch and was promptly worked on. Jerry in Service was good to work with as well.

CandiceWyant

Jan 28, 2012

While shopping for a new vehicle I found several dealerships that had the truck I was looking for and made inquires at a few of them. I found that at other dealerships I was either not responded to for a prolonged period of time or when someone did get around to helping me the customer service was poor. Daniels Chevrolet was different, the customer service was phenomenal. Matt Haley responded to my inquiry promptly and with all the information needed for me to make my decision. When I had a question he was not able to answer rather then get the run around like I had at other dealership he forward my question on to Mark Barton the General Manager who answered all of my questions fully. This team treated me with the care they would give a close friend rather then just another sale. I would strongly recommend to anyone who is looking for a new vehicle to go see Matt Haley at Daniels you will go in for a vehicle and come out a lifelong customer. Once again thank you for your help Aaron and Candice.

donnayoung

Jan 27, 2012

I purchased a 2012 Chevy Cruise from Mike Smith at Daniels, my experience was awesome. The salesman had the patience of a saint - I was unsure of what I wanted. He went above and beyond to find what was best for me. I was able to trade two pieces of junk for a new, dependable, highly rated Chevy Cruise, which also gets extremely good gas mileage. He was really tuned into my safety and best interest. I would recommend Mike very highly!

jh903

Jan 27, 2012

I bought a Silverado 1500 in October of 2011. I was very pleased with my experience at Daniel's Long. I visited several other dealers in the Denver area and was not as impressed with the severvice. Some other dealerships gave me the impression of "What do we need to do to get you to sign this paper?" Where as with Daniel's Long if felt like the question was more like "What do we need to do to get you in a vehicle you be happy with." That went a long way with me and am glad I made the trip down to Colorado Springs to buy my truck. I felt very reassured that I made the right decision after buying my truck.

pegibrown

Jan 26, 2012

January 10,2012 I came to colorado springs to look at a car that I had found on the internet. Matt was the salesman that worked the internet contacts. He really got to the point about what I want and need. I prequalified on the internet, so that when I showed up, I would be ready to buy. I made the appointment with him and we got to the Dealership, I drove the car. A 2011 Camaro. I love the car its just what I was looking for. The only criticism I have is that the Dealership does not post the extras that they have put into the cars on the window sticker. So at closing my car cost over $2,000 of what I expected to pay according to the window sticker. Also the web site I found my car on showed that there were dealer incentives of up to $5,000 if purchased before January 31, 2012, When I asked about the incentives no one at the dealership knew anything about it. Later I was told that I do not qualify. No qualifications were listed or answers given. There were other complications during my purchase, and I was suprised that it took four hours to close the deal and drive away. I would recomend Matt to anyone who is thinking about buying either new or used. He was very helpful.

brbwrb

Jan 24, 2012

I had a very pleasant experience buying my pre-owned Mazda Tribute. My salesman , Elijah,was very friendly,extremely knowledgable,and easy to talk to.Everyone at Daniels Long Chevy really seemed to care that I was getting a good and fair deal,from financing to repairs.I would highly recommend them and will probably purchase my next vehicle from them in the future.

nuttingd

Jan 17, 2012

Mike was extreemly friendly, courtious and helpful. He was honest and very informative. I would like to have gotten the payments a little lower, but overall the dealership did a great job and has been great to work with since.

dpcanal

Jan 12, 2012

The purchase of my truck was a wonderful experience. Mike helped us through the purchasing process and closing the deal. I would recommend this dealership to others.Thank you for the experience. This is also the second vehicle that we have purchased from Daniels Long.

srebabygirl

Jan 12, 2012

We were just looking around at cars and not necessarily looking to buy at that moment. When Mike showed us a 2009 Silverado we fell in love with it. It is an amazing truck for a great price. Mike was able to get the numbers just right for us to stay in the payment range that we needed, Mike was professional and also made us feel comfortable. If we decide to trade our truck in for something new and if we are still in the area we will definately be going to Mike again, I would recommend him to anyone.

doris v

Jan 5, 2012

Our experience at Daniels Long Chevrolet last week was great. The sales person, Mike Smith, helped us with our decision between 2 cars. We appreciated his help. Thanks!

Isabellalovehard

Jan 5, 2012

I bought a used car from daniels long. I am a first tim buyerI bought a malibu and didnt have much money. Justin Halvorsonand Mark Barton really took care of me. If you need a chevy go to Daniels long in colo. spgs. I would say ask for Justin or Mark they can help you.

jlampman

Jan 5, 2012

Great experience! Sales director Peter VanDenberghe and salesmen Charlie Searle and Eddie Saxer were all fantastic! Buying cars is one of my least favorite activities in life, but they made this purchase as pleasant as possible. They were very patient through our decision process, knowledgeable, and put no pressure on us whatsoever. No typical car sales BS either. Cut right to the chase on price. Even let us take a couple of vehicles home overnight to see how we liked them and how they fit in our garage, and drove our previous vehicle to our home after we purchased the new vehicle from them since we were short a driver.

bobsandra

Jan 4, 2012

Very impressed with Billy Voyles, young salesman. Friendly, knowledgable, enthusiastic. Did follow-ups faithfully until I bought a Porsche. I did not think the sales manager was supportive of his efforts. Billy asked about price and the sales manager said that there would be no negotiating since the model I was looking at "would drive itself out of the lot." I felt he embarrassed Mr. Voyles and I was totally turned off by the sales manager.

DrMike2

Jan 4, 2012

I ordered a 2012 Chevy Volt at the end of August and took delivery at the beginning of October. It's a great car--well worth the price and the wait. There were no demos, due to plant shutdown during the summer to retool for higher production--so I had numerous questions. Billy (my salesman) was patient with my questions, and got answers for me whenever he didn't know himself--he never tried to "snow" me and answered all of my questions accurately and honestly. Mark (the manager) made sure I met and got business cards from everyone I might need to contact in the future. Billy, Mark, and all of the employees at Daniels Long Chevrolet are very friendly and helpful. I've been back to the dealer several times since I bought the car. They have done excellent work and I've had a very positive experience every time. I would recommend Daniels Long Chevrolet to my friends without reservation. My daily commute is 32 miles, and I usually have 10-12 miles of all-electric range remaining when I get back home. Best of all, my Volt is entirely solar powered--which I highly recommend for anyone who wants to reduce pollution and/or eliminate dependence on foreign oil.

ELLA NUSS

Jan 4, 2012

I looked at other dealers for a new Malibu. Daniels Chevrolet had the vehicle I could buy with the money I had. Mr. Mike Smith worked with me, answered my questions, and did not treat me in a demeaning manor just because I am a female. I could have gotten a vehicle with more of the extras I wanted and for my dollar at another dealership, but I did not like the way I was treated there. I felt as if Mr. Smith valued my business, and that I was valued as a new customer.

Rakurk

Jan 4, 2012

Michael Smith was very friendly and helpful. He worked with us to get the vehicle we wanted and would be happy with in the future even though it wasn't a Chevy. He also explained what we could expect from the dealership as to scheduled and other services.

teresachef

Jan 4, 2012

Mike Smith was awesome and very patient with us. He got us just what we wanted and worked with us on the price. He even spent his day off driving up to Denver to get us the minivan we wanted.

vetteguy68

Jan 4, 2012

Mike made my buying experience a great one, he was knowledgeable, friendly and truly wanted to help me have a good experience with my car buying process. I will buy again from Mike Smith in the future.

happyinwp

Jan 3, 2012

This was a great experience. I have dealt with other dealers before and this was the best experience I have had. Mike was great and so was Maggie!

wmb

Jan 3, 2012

The customer service here was excellent. They helped me work out a car lease tailored to my financial needs and pick out a car that met my safety wants.

4thID11BB

Dec 31, 2011

My wife and I bought a brand new Silverado from Elijah and Peter. They were friendly and helpful through the whole process. I am in the Army and I was put at ease knowing that Elijah served in the Army as well and was always very honest with me. He treated me with respect through the whole process. There was absolutely no pressure from anyone there... Even the finance lady was great! I will be coming back for my next purchase. I will also be sending many of my soldiers here to buy a car. Thank you very much Daniels Long for treating the Military with Respect!

mam643

Dec 28, 2011

When we first arrived to "look" at a truck seen on the internet, the hospitality seemed appropriate. It wasnt long before we felt the hard sell coming from the salesman when I'd explained that I wasnt looking to "buy today". We kicked numbers around finally reaching a deal. We agreed that i'd come back in the morning to bring them a deposit for the vehicle. I kept my word as an honest man should, only to find the sales manager wanting to "close the deal" right then and there! Did I mention this was Christmas Eve? When I explained to them I was only there to give em the deposit as promised, the mgr got ticked off and starts rude comments such as "I thought we had a deal" and yaddy yaddy yah! He insulted me telling me there were numerous people interested in that same vehicle and that there was NO WAY would he accept my $100 deposit to hold it. He refused and tossed me back my check! I advised him that if he has SO MANY people wanting this vehicle, by all means sell it to them! He certainly doesn't need my money! Woudnt you know, that vehicle is still on the lot a week later! I wonder what happend to all those prospects? As of this posting, the salesmen is calling my cell constantly and has gone as far as coming to my home (while I'm not there) and leaving his business card in the door!! Is this creepy or what!!! In my opinion, customer service is equally important as the price and value. This experince was one that I would just assume forget! Do yourself a favoe and move on. Al Serra and Medved are a lot better Chevy Dealers to wokr with. You've been warned.

cindysmith

Sep 22, 2011

Alex is a great asset to your company, he works well with people and has alot of knowledge, and what he doesn't know he doesn't pretend to know. He will find the correct answer for you. This gives me full confidence in him and your company that they will be up front and not tell me what I want to hear but what I need to hear.Good job Daniels Long.Cindy Smith719-651-5909

kshelby1

Sep 14, 2011

Bought a car that needed repairs - they made me pay for them. Told me that a light was on because of an after market exhaust but it was other. They told me that the car had a complete inspection but the transmission exploded the 4th time that I drove it - the transmission repair company told me that it had been bad for at least 1,000 miles. The dealer owed me some touch-up paint that I have never received 1 1/2 months later so I can't even touch up the paint to sell it, even though the paint was on the "We Owe" - it is almost impossible to get calls returned. The only positive was a nice sales person.

canlouhas

Aug 28, 2011

We traded in a 2006 Chevy Duramax (purchaded at Daniels Chevrolet in 2006) for a used 2011 HHR. The comments made by the used car service manager were very rude and almost undid the whole deal. These were comments we were not suppose to hear...to qoute "my God, what do these people want, something for nothing?" and "do it and just get them out of here". Also Taylor made us sign a hand written note about we would purchase a vehicle at this dealership once they appraised the Duramax. The vehicle we traded in was almost paid off...less than $8000 left and in perfect condition and completely loaded. I told Taylor that it was around $7900 left and he wrote up everything at $7000 making the numbers incorrect. Once the deal was done we did pay $270 which was ok. Then the dealership has not yet paid of the vehicle I traded in. We did this August 12, 2011 and today is August 28, 2011. ENT Federal Credit Union, first called us about getting a payment and now we are getting deliquent notices in the mail. The dealership has total disreguard to this issue. This is our credit and they do not care. When this dealership was Daniels Chevrolet, we dealt exclusively with Daniels, for 2 generations. All transactions were complete in 3 to 5 business days. Now that the dealership is Daniels/Long Chevrolet, everything has changed. I will NOT purchace another vehicle from this dealership.

Jpn1936

Aug 23, 2011

This is the 2nd new truck I purchased at this dealership. The 1st truck was a 2004 when it was just Daniels Chevrolet. On both occasions my wife and I were afforded all the courtesies one would expect from a top of the line dealer. Al personnel were courteous, ready to provide information as needed. A small item that needed attention was noticed by Bill, the salesperson. I was told to bring the vehicle back in at my convenience for repair. The item was taken care of immediatley I would not hesitate to purchase another vehicle from Daniels-Long..

james.c,spence

May 9, 2011

This dealership was very friendly and helpful when I bought my used car at a reasonable price. I thought I was getting a great deal. When I bought the car, I asked to see a Carfax report...they didn't have one but had another report that was just as good. That report showed that the car was in good condition and didn't have any negative marks on it. Two years later, I sold the car; when the dealer that I sold it to pulled up a Carfax report, I found out that it had been in an accident. No wonder I was having more than a few problems with the car! If you buy a car from here, demand to see a CARFAX, and don't settle for an alternative. Beware!

darcphenix

Oct 30, 2009

Sold us a vehicle with a one year 12k mile warranty with some items they promised to look at the next day before we picked it up. They then informed us the next day that the warranty was void, no apologies, no attempt to fix the items we noticed during test drive. Horrible customer service and obviously not trustworthy.