Used Cars for Sale at Davidson Chevrolet Cadillac Buick GMC in Watertown, NY

Mike Schmidt

Sep 3, 2021

Very interesting visit.... I went in to see if perhaps they had a car I was seeking out. I was certain they would not, but I figured why not check them out. I went to purchase a brand new ZL1. I am aware of the shortage, so I was not hopeful. When entering the showroom, I was directed to a gentleman that was rather unfriendly and somewhat bothered by my presence. I decided to proceed with my inquiry. He informed me they were of no help and he would be very surprised to hear of anyone who could help me within a 500 mile radius. I did let him know I have found 5 in other regions but would shop local if it were feasible. I was interested to know if they had a line on anything coming in or hopes of something in the hopper. He declined to say if they would be of assistance. At this point I was frustrated by his demeanor and knew I would not purchase from them even if they had something I was in love with. The nail in the coffin was when he informed me they do not offer the test drives of those particular vehicles if they did have them in stock. Pardon me? I have over $60k in cash to buy my dream car and I cannot drive it prior to purchase??? Absolutely unacceptable. That is when I needed to remove myself from their establishment before I lost my professionalism. So, a word to management: you better vet your staff much better than you are and instruct your sales staff to treat everyone as they are your #1 customer. You will continue to lose business in the way you will regret. Side note: I found my dream car. I had a very pleasant buying experience. I was treated as a valued customer. Please do some work on your model.

liz Lassen

Feb 18, 2021

I had Mike Liberatos for a sales person. He was the best car sales person we ever had. He was not pushy and worked well to make the deal work out . I appreciate all he did. The truck is just what I was looking for. The finance dept. made the purchase easy. Thanks also to them.

Jennifer Beardsley

Feb 18, 2021

Well where to start, Larry Craft is by far the most outstanding sales person I have ever had the pleasure dealing with. I had a lot of uncertainties and he was there to make the whole adventure of looking at new vehicles that much easier! I will be back to Davidson just because of Larry Craft. Thank you Larry for the excellent service.

Dan Sales

Feb 16, 2021

In the age of instant gratification people expect oil changes to take a matter of minutes, quality service takes time. My service advisor gave me great options for additions to my service based off the mileage of my vehicle and did not push any options on me.

Sydney Heinemann

Aug 21, 2021

This was the most frustratingly inconvenient experience I have ever been through. I was trying to buy my first car with the help of my parents. Though my family lives here in NY, my parents and I live in Michigan. Ethan talked us out of using temporary transport plates to get to Michigan, where we wanted to register the vehicle. Even though his colleague Larry (who was great) told us this was possible, Ethan told us it would be too difficult. So he told us we had to register the vehicle in New York, but now I'm certain he only told us that because it's easier for him and the dealership. Nevertheless, we jumped through SO MANY HOOPS to make this work, all so that he could come back and say he couldn't get me the plates in time for me to go back to school in Michigan. He was clearly not invested at all and did not show any willingness to go out of his way to help us. I am very disappointed at how much time and energy we put into this, all to be left with nothing because of how little Ethan cared about our sale. My dad bought a car in New Jersey, New Hampshire, and my sister bought a car in Pennsylvania, all of which were driven to Michigan to be registered with zero issues. Take your business elsewhere unless you want to be treated like your sale doesn't matter.