Used Cars for Sale at Deacon Jones Honda in Goldsboro, NC

William

Apr 30, 2016

Everyone was very friendly and helpful. Told me everything that was going to have to be done to fix my car! And updated me on my car.

Paul

Apr 25, 2016

Immediately ensured I was given a rental while my car was in the shop. The customer service personnel were Very courteous and professional.

Sharon

Apr 25, 2016

Great service and shuttle driver is great! He is Prompt and very pleasant. I will definitely return for next service

Beulah

Apr 8, 2016

The workers were friendly and the service did not take as long as I expected. I was very pleased with the service I received.

Tamario

Apr 6, 2016

The promptness with which my car was serviced as well as the friendly nature of the service technician. I felt as though he cared about my needs being met and I was glad to work with him.

Christopher

Mar 26, 2016

Nice workers. Knew what they were talking about. Professional. Nice to deal with people and recognize your concerns as a buyer.

Kathy

Mar 22, 2016

everyone i encountered was helpful and polite and did everything possible to make sure i wasnt without a vehicle while mine was in the shop that meant alot

Vicky

Mar 22, 2016

I had a great experience. nice people that get the job done. I purchase a 2016 Honda Accord Ex..with the help of a great customer service team..

Robert

Mar 20, 2016

Everyone was friendly and courteous. They took time to look at my car and let me know what needed to be fixed. They definitely didn't spare anytime getting it done. I was quoted 3 days of repair, it 2, and I picked it up on the morning of the 3rd day. My car looks amazing and new. I can't even tell I hit the raccoon.

William

Mar 20, 2016

Understood problem and jumped on it right away. When they did not have the supplies on hand, they rescheduled right away and gave us a time and date to return when the supplies would be on hand. VERY COURTEOUS!!!!!

Judit

Mar 19, 2016

friendly staff, fast service and the shuttle service is a life saver. The waiting time was also short. There was a choice of coffee types.

Joseph

Mar 16, 2016

Make you feel comfortable, Coffee, water and snacks while you wait for your Car. Keep you informed of how much longer it will be

Rochelle

Mar 13, 2016

the man who approached me was courteous and patient as well as any of the other service personnel were. time waiting was also prompt

Angela

Mar 12, 2016

Very friendly and helpful staff answering any question and very knowledgeable worked around my schedule and found the perfect car for me.

Ora

Mar 12, 2016

Greg Stilley was professional and no pressure. Let us take our time. He was always available when we called; very courteous and excellent customer service.

Sheila

Mar 11, 2016

everyone was friendly and attentive to detail. Staff acknowledged me as soon as I arrived. Someone even showed me how to use the coffee machine.

Linda

Mar 10, 2016

It was quick. I was kept informed and was not pressured in to having additional work done. April was very courteous.

Linda

Mar 9, 2016

I received professional, Friendly service. The process was Easy in, quick service, easy out. Thanks to the young lady who got Me a cup of ice!

Kayla

Mar 7, 2016

Kevin and Julianne were especially helpful and friendly throughout the whole process. I felt everyone there was doing their best to ensure that I was properly accommodated.

Michael

Mar 5, 2016

My car was taken care of and the service was excellent. The staff was nice and made sure that I was taken care of.

Lashunda

Mar 4, 2016

Great sale man and they put me in a great car for a great price. HE WAS VERY ATTENTIVE AND PROFESSIONAL.

Vivian

Mar 1, 2016

Management , sales and service was great. The people there was enthusiastic and very motivated to assist the customers with service.

Christel

Feb 27, 2016

Stevenson Honda of Goldsboro was so easy to work with. They were efficient and not pushy. Overall this dealership has a very welcoming and accommodating sales staff!

Steve

Feb 27, 2016

Prompt and courteous on phone when making appt and when I arrived and left.Really? 20 words? Really? Come on a totally of 20 words. That just lost points.

Vikie

Feb 27, 2016

Great customer service. Availablity was great.Knowledge of parts and details of the car being service. Clean facilities. Great employees and sales service.

Latoya

Feb 26, 2016

The best experience I had great customer service and everyone was very helpful and they also acknowledge all their customers.

Kamilah

Feb 17, 2016

The employees were very helpful and polite. My car runs like it's brand new. I would recommend people to get their car fixed there.

Vernon

Feb 16, 2016

When I visited the dealership for the first time, the sales lady Jasmin Queen was very nice & friendly. I asked that she not call me & worry me about buying a car like Toyota & Mazda did. She respected my wishes. That is one of the main reasons I came back & bought my Honda from her.

Michelle

Feb 14, 2016

Courteous, they automatically put in a coupon when saw mine expired. They looked at their notes on my file and automatically rotated my tires. I was able to watch my favorite channel Lifetime while waiting and enjoy a cup of coffee.

Chellie

Feb 9, 2016

I called because I was in a parking lot in Smithfield, NC stranded with my husband who had just had a chemo treatment, I dashed in to pick up two things came back out and my car wouldn't start. A gentleman from their service department came and tried to start it with their charger and told me it wasn't the battery. My call to where I should have made first,Stevenson Honda, told me what to do, called a tow service to pick up my car and the next morning April called me... It was the battery, I asked if while it was there could I have the go ahead with a regular service and of course they could!!! Had my car back that afternoon!!!

Antonia

Feb 4, 2016

The sales crew didn't pressure me and they made me feel that they were truly interested in what my needs were and that they really cared about helping me. Even though it was a car deal, I wasn't just a number. I was actually a satisfied customer whose car buying experience was comfortable and pleasing.

Ryan

Feb 4, 2016

The people over in the collision center were very nice and every time i needed a question answered they were there to give me the information that i needed.

Keith

Jan 26, 2016

Nice friendly people very professional.They do good work well pleased.Just need to tell what kind of oil they put in your car and miles when oil was changed.

Clarence

Jan 25, 2016

Your Staff was very professional and extremely attentive to our needs . Provided a great atmosphere for my family while waiting. Didn't need to stay there all day the deal was done quickly and they had us on our way

Lovenzo

Jan 23, 2016

Personal care. Took her time with us. She knew what I wanted. Listened to my details. She delivered. I had a vehicle in a short amount of time.

Walter

Jan 22, 2016

Always prompt, courteous service. I own 4 Hondas and only have them serviced at a Honda dealer. Stevenson is one of the best Honda dealers. I trust them. I like the courtesy shuttle option.

Christian

Jan 20, 2016

Every person was helpful: the reception person who helped me find the information I needed; when the salesman who sold me the car returned from a test drive, he took time to listen to a noise I questioned; the service department looked at the problem right away and solved it. I enjoy this car very much and appreciate the immediate attention to be sure there was no problem developing.

Joseph

Jan 6, 2016

Service department took me right at my appointment time and had the car ready when promised. April Pennington was pleasant and courteous.

Gabriel

Jan 4, 2016

Service adviser was very attentive, friendly, and knowledgeable. The service was quick. did not have to wait very long. Plus you could make appointment in advance online for your convenience.

Kimberly

Jan 4, 2016

The gentleman was very nice and prompt. He was very courteous. He made me feel like I was the only one there needing an oil change.

James

Jan 3, 2016

Service agent James took care of me. Took down the problem, came back with a repair quote and got parts ordered. Quick and efficient.

Marion

Jan 1, 2016

great customer service, professionalism, considerate, communication from the personnel. I would recommend Stevenson Honda to my friends. I have bought all 3 Honda Accords from Honda in Goldsboro, NC

Judit

Dec 22, 2015

Friendly and efficient people. excellent vehicle drop off, pick up facility. Highly appreciated shuttle service. pleasant waiting area with all the facilities that one would expect.

Celia

Dec 17, 2015

Service department personnel is excellent to work with! Heads up for April Pennington! Love the fact that they offer transportation for me when getting my car serviced!

Wendy

Dec 13, 2015

April kept me informed with the problems and update on my car. Offered me a loaner car if needed. I was very please with the work.

Joy

Dec 9, 2015

They didn't jerk me around. Came right to the point and worked with my budget to accommodate me. Keep up the good work!

Kirk

Dec 5, 2015

Everyone here that I come across strives to create a good first impression. It's the little things like saying "Sir I'll be right with you" when they're tending to the customer ahead of me. The associates say "Hello" when they walk pass the waiting area. I really don't expect these things now days but I do notice this and I appreciate the effort. Thank you all for having such a wonderful facility in this area.

Denise

Nov 27, 2015

very friendly, and caring. Nice facility, love my Honda and my local dealership. Will be buying my next one here as well.

Sherry

Nov 24, 2015

They always do an outstanding job on my CRV, the price is always very reasonable and they make it work along with my schedule.

Crystal

Nov 22, 2015

Fast and friendly service. Great dealership to deal with. Always courtesy service workers. I would recommend others to visit this dealership.

Larry

Nov 13, 2015

The staff is very helpful and knowledgeable the restrooms were in excellent condition...service department was very quick getting and servicing my SUV.

Kathy

Nov 4, 2015

I think our salesman Brandon was great, from our first call back in Sept, when we started looking into buying a honda, Brandon stayed in contact with us, made follow up calls to let us know what you had on the lot, once we decided to buy he answered all our questions, helped us look at all our options ...he was not a pushy person, but very helpful in helping us make our decision ... also your finance guy was also very helpful.. he explained everything with the purchase of our van, all our options with the different packages that was offered.. again very very helpful...he made this part of buying the van very stress free and very easy... another great person you have on your team.. very friendly and very nicealso my husband had a few questions about the engine and the machanic was able to answer all his questions also, very nice man and again very eager to help with any questions we had

Amy

Nov 3, 2015

The salesman was NOT pushy. Zach Aubin was the salesman that helped me. He was not pushy trying to get me to buy something immediately. He contacted me by phone a couple of times over several days. Zach asked me what kind of car was I wanting to purchase. He found my car at the Stevenson Wilmington lot. Zach contacted the General Manager in Goldsboro who made arrangements for that car to be brought to Goldsboro. I purchased it with a lifetime power train warranty, in tact. I have been very pleased with Stevenson Honda in Goldsboro. It will be very important for me to get the same service from the service department.

Shirley

Nov 1, 2015

From the time I entered the dealership , I was made comfortable . Steve was there to take my car back to have it serviced and kept me informed of the time it would be finished. There is such a difference in the atmosphere at this dealership , it is a pleasure to come in now. Keep up the good work guys.

Marey Anne

Oct 30, 2015

Customer service is always tip top! I drive all the way from Garner to this location to be sure I get excellent service. Always done in a timely manner, and service is always done correctly. Desk clerks always very friendly and inviting, never without a smile.

Edna

Oct 21, 2015

clean , service was good service agent kept me informed to what was going on car was clean on return. check out was ok

Brenda

Oct 17, 2015

At Stevenson Honda I was treated with the upmost respect. The service at Stevenson was outstanding! I would recommend Stevenson Honda for any new car purchasers.

Elisha

Oct 16, 2015

Fast and polite service! Wife and I have always been greeted with a smile! Never had a bad experience Free coffee is a bonus!

William

Oct 9, 2015

My service advisor she was very knowledgable in helping me get my car repaired an very professional I will be coming back to see her for all my vehical needs!

Steven

Oct 8, 2015

Listened to what I said. Explained what I needed to have done. Caleb, who sold me the car two years ago, came over to talk to me and double-checked if I needed anything

Michael

Sep 30, 2015

my oil change and tire rotation appointment was handled ona timely and professional basis. My experiences with the service department have always been very good.

Michael

Sep 27, 2015

No problems. Courteous and prompt service. Only one issue. I asked that a tire with a slow leak be checked, but when I asked about it, I was told my request had been forgotten.

Andy

Sep 16, 2015

The staff was friendly and the service was good and quick. I get all my routine maintenance done here. Good clean friendly environment.

Paul

Sep 15, 2015

Very fast service. Customer service from the service rep was spot on. I will continue to utilize Stevenson Honda for my maintenance and repair needs

Kevin

Sep 11, 2015

The quick service. Immediately upon my arrival my car was taken to be serviced(Yeah!!!!!) and not to mention April, the customer service person asked if I needed anything while waiting. Wonderful hospitality!!!

Anthony

Sep 1, 2015

The timing belt was scheduled to be replaced but the mechanich saw that the belt was in good shape and that it was not necessary to replace. Service departments are known to do unnecessary work but this was not the case here. Thanks.

Jerome

Aug 25, 2015

This time every thing went good. The Car Salesman was Good and I feel good about the purchase and everything I saw. I did still had a bad taste in my mouth from my fist purchase two years ago.

Rosetta

Aug 20, 2015

I got a great deal on the vehicle I was looking for and Greg was very knowledgeable on the Honda product. Paperwork was fast and easy.

Chanelle

Aug 18, 2015

Everything was wonderful fast, courteous service will be going back for sure. Will be telling people to go there for wonderful service.

James

Aug 17, 2015

In and out in less than 45 minutes. Was in for recall of air bags on Honda Accord. All staff was courteous and professional.

Susan

Aug 17, 2015

My car was taken as soon as I arrived and they did the necessary work in a timely manner. Friendly staff.

Karen

Aug 15, 2015

it was raining and the service representative kindly brought my vehicle to me under the roofed area, allowing me to stay dry.

Rosemary

Aug 6, 2015

My salesperson Greg did not try to pressure me into buying the higher priced CRV that I looked at first, which had way more bells and whistles than I wanted. He allowed me to direct the process and look at the HRV which met my needs and budget. If he had not done so I would have left without buying any car.

William

Aug 6, 2015

i was able to get what I wanted and stay with in budget. The car is what I need and Luke was very helpful and it was a very good experience.

Kimberly

Aug 4, 2015

Upon arriving back to the dealership to pick up my car, they took care of me promptly. They were very pleasant and quickly checked me out.

Nichelle

Aug 2, 2015

The staff was quite friendly, there were refreshments, and my car was taken care of properly. I really appreciate the fact that I can get everything done in one place...even the detailing.

Diwanda

Jul 30, 2015

My sales associate did a thorough job of explaining every step of purchasing the vehicle and the proper operation of it. She introduced me to everyone involved in the sale and what they would be assisting me with. The atmosphere was very pleasant in the facility. Everyone that I came in contact with were pleasant.

Ed

Jul 26, 2015

The woman who took care of me - she was pleasant, and efficient. And the work was done in a timely manner.

Jacky

Jul 24, 2015

Straight forward! Professional! Showed all the features of the crv after the sale to familiarize us with the crv! Very thorough!

Jeff

Jul 23, 2015

Michelle in the body shop was very nice and made the experience easy to deal with. Very pleased with work done.

Natalie

Jul 17, 2015

Great! Great! Perfect service and communication. Very pleased with the outcome, came and picked me up, they worked around my schedule and everyone was so nice. Thanks

Ronnie

Jul 15, 2015

My experience in buying a car from Stevenson Honda was really nice the saleman Mr. Tyrell Stevenson was extremely nice informative and he definitely knew the Honda Product. Believe me so far i am very happy with my Honda Civic EXL defintely will doing business with Mr. Stevenson that is if my CIVIC ever quits running ( that's a Joke) Once again thanks everyone at Stevenson Honda Keep UP THE GOOD WORK!!!!!!!!!!!!!!

David

Jul 14, 2015

April was very knowledgeable about my questions, and answered all of them to my satisfactory. Will Definitely come back and send people here. Great Experience...

Douglas

Jun 30, 2015

There was an honest mistake and they tinted the wrong color vehicle, but Brandon and his manager professionally came to a great compromise and I wound up getting that vehicle with the tint now for no extra charge.

Jay

Jun 25, 2015

I liked that the young lady knew all about the car and explained it all nicely. She followed up get the right color that we wanted and made we were happy with the car. No high pressure sales either just the facts but worked to complete the sale. Which I liked a lot.

Liz

Jun 25, 2015

After locating a Honda Pilot online, I contacted this dealer to ensure that the car was indeed available. I was assured that the car was there and available to look at this afternoon. I informed them that I would be driving an hour and a half to look at the vehicle and to please let me know if the vehicle became unavailable. When I arrived, I was horrified by the condition of the vehicle that was apparently being used as a personal vehicle for one of the managers. The car was dirty, sandy, and full of personal belongings. This was 4 hours after I had originally called and asked to see the vehicle. I am upset by the fact that they did not respect me enough as a customer to even clear the trash out of the car and wash it. I would not bother to waste your time or gas money driving to this dealership.

Celia

Jun 23, 2015

service was excellent. Length of time without my vehicle,not exactly what I had in mind. Overall, We were pleased with service work.

Vincent

Jun 22, 2015

Easy to schedule. I was able to drop it off the night before. And the called me when it was ready.

Richard

Jun 18, 2015

Jose was extremely helpful and accommodating by offering same day service when I blew two tires and needed new rims.

Donald

Jun 11, 2015

I was checked in immediately. My service was complete within one hour. The price of the service was fair. The employees were polite and cordial.

Linda

Jun 11, 2015

courteous staff. Got an early AM appt for service so that I could go on to work after it. The lounge area is nice and enjoyed the coffee.

William

Jun 8, 2015

I was impressed by the down home feel and friendliness of the sales staff (Mike Gaylor) and the manager (Guy). The whole experience was the best I have ever had with a car dealership.

Stephen

Jun 2, 2015

During the first trip to your showroom your team members were very understanding my wife had just been in a car accident and totaled our car. They were patient and not pushy allowing us to look at various vehicles, which allowed us to pick our car. I have been in dealerships that push their own agendas. We were greeted outside the facility, but in a nice way. We can't say enough how nice Kendall was to deal with, from her nice smile, pleasant demeanor, professionalism and overall positive attitude. Her communication during our decison on what to purchase were on point and always listened to what "we wanted". Kendall made our experience overall a very postive one and is a jewel.

Gerald

Jun 1, 2015

Clean dealership, courteous salesman, helpful staff, the car was ready to go when we were. The price was good too!

Gene

May 31, 2015

Friendly courteous staff. Efficient scheduling of service work and performing the service on time. Quick turnaround and I was on my way.

Rebecca

May 31, 2015

I received my Internet price on the car I had decided on, spoke with Internet Manager about my trade-in. Gave her the information on it, and received a tentative $1000.00 over book trade-in. When I went in to actually purchase, they were ready to get all the paper work done in an orderly fashion. They checked my trade-in out, agreed with the trade-in value they gave me over the phone and the deal was done. I have never had such an easy and quick time purchasing a new car. I will definitely buy from Stevenson Honda Goldsboro from now on. I will also recommend them to all my friends.

Brittany

May 28, 2015

Everyone was super nice and very accommodating. My car was done in a timely manner and they honored my appt

Stephen

May 27, 2015

April Pennington handled my service with professionalism and keep me informed on the progress of the work being done.Also James in the car detailing area did a marvelous job making my CR-V look like "show room" condition.

Melissa

May 14, 2015

The experience was very good, not just because I left with a new car but I was treated with respect and made to feel like family. I also received a phone call from Tyrell Stevenson to see if I had any questions and if I were satisfied with my new Honda Civic.

Bailey

May 13, 2015

Michael made the car buying experience easy and pleasant, everyone at the dealership was friendly and helpful too. Would buy here again.

Barbara

May 12, 2015

Friendly people. Salesman took time to explain everything about the new car. Spent time showing us where everything was and how to use. Finance person explain fully everything we were signing.

Jodi

May 9, 2015

Trying to make the appointment was hard. I had to call three times. The first time I got disconnected. The second the phone was picked up and hung up. This is not the first time it has happened to me. My service adviser was awesome.

Timothy

May 1, 2015

Friendly customer service, and warm greetings from the other employees, while waiting in the lobby. What had to be done was clearly explained.

Satisfied customer

Dec 22, 2014

I purchased a used Honda Accord from Stevenson Honda and my salesperson was a guy named Caleb. My credit was shot but he really worked a deal for and was so polite and professional, which was an unusual change for me to experience in buying a car. The lady who processed the paperwork was another story she never spoke to me or acknowledge my presence when I was in her office, she would only say "sign here" or sign your full name....never any conversation with me at all.............I felt as though she really didn't want me there at all.............but otherwise the sales persons are exceptionally nice and professional.......My car is fantastic!!!

CharredTree

Mar 6, 2014

3 1/2 years ago I bought a 2006 F150 from this dealership. Part of the deal was replacing the radio and new tires. It took a week to get the work done but everything seemed to be great. I moved to Virginia 6 months ago and while getting the safety inspection was told the tires are the wrong size and it's a safety issue. Turns out Stevenson Honda of Goldsboro put on tires that were 3 sizes too small (truck requires 255s and they put 225s on). This has resulted in 7% increase in recorded miles on the odometer and severely reduced fuel economy. On top of that, I'm having to get new tires when the tires on the truck are still in good shape (just too damned small) just so the truck can be legally driven. As I said, too late to do anything about it, but don't trust this dealer to do things right.

Barbed-Wire

Dec 21, 2013

I could not be more pleased with this dealership. Friendly smiling faces greeted me at the door. Everyone asked if I was comfortable, could they get me anything, but no one "hovered". My experience was straighforward with the finances and everything was explained throughly. They worked to find me the best rates possible. I know, because I had already researched this area. Sleigh ride for Christmas? NOPE! ROLLING in MY NEW HONDA!

Mr. Gullible

Nov 11, 2012

... I DID purchase a vehicle here. It was the in-your-face lies that one should watch out for, BEFORE YOU SIGN!

dejew

Jul 30, 2012

...We will not be purchasing a new Honda with any Stevenson dealership. We had a bad experience at the Goldsboro location, with no help from management. This was an uncomforatble experience. So, for those looking at Stevenson delearship for your next auto -- play it safe -- do your research and QUESTION EVERYTHING!!!

Mr. Gullible

Jul 24, 2012

I purchased a New Honda from Stevenson Goldsboro in July. At first, things seemed to flow smoothly, but shortly thereafter I began to realize I got suckered big time. I was NOT given promised rebate of $2,500; the rebate is what sold me on the car. When I called the dealership, I did not get a straight answer from the salesman (Greg) or management (Rick & Diane). I then resorted to calling other Stevenson stores, to no avail. Also, after review the contract carefully, I find that a $2,000 service agreement was added -- without my permission. In fact, I stated several times that I did not want the warranty. I take responsibility for my stupidity, and for putting my trust in a corrupt auto dealership who essentially stole from me. I consider this a lesson-learned.

Crafter

Apr 28, 2011

Salesperson was knowledgeable, courteous and non-pushy. He located vehicle we wanted in short amount of time and had it delivered to dealership. Explained features and is still available for all our questions. Purchasing vehicle (filling out paperwork, etc.) went smoothly. Financial person was efficient. They provided us with a car care package and a free oil change. I stopped in with a couple of questions, and they washed my Pilot at no charge. I really appreciated this.