Used Cars for Sale at Dean Honda in Pittsburgh, PA

Carole A Balta

Oct 20, 2016

I brought my Honda in for a recall repair. The service representative noticed that my inspection was due and that was also done. Service was very fast.

CJanidlo

Oct 12, 2016

Staff was wonderful, garage was clean, service was timely. I didn't buy my car from this dealer however I will be back for services in the future.

Magillp49

Oct 10, 2016

Been coming in for oil changes and inspections since 2003 when I purchased my first Accord, now have a 2013 Accord, always friendly service and fixed any issues

NCappella

Oct 8, 2016

Always a pleasant experience... this dealership often finishes service in advance of estimated time, they are very informative of the service performed. Excellent service, excellent dealership.

davew

Sep 28, 2016

fixed right the first time. I did not have to wait for a long period of time. .they were very professional.Dave found the service bulletin.

Eileen Petrosky

Sep 16, 2016

It was a recall for the air bags. Everything went fine.It was a short wait. If I need anything done again I will call Dean,because it is closer for me.

Laura Getty

Sep 16, 2016

I needed 4 new tires. The person who took care of me was very friendly. He gave me all of my options. It was very quick. I was on my way in no time...after my carwash.

Frances A Demko

Sep 9, 2016

I purchased a new 2016 CRV Touring. Bob Poroda was my salesman. I spent 2 evenings taking test drives and going over prices on both CRV and CRV Touring. Bob made my experience with Dean Honda a very pleasant one. I would recamend Dean Honda to my friends and family

pattyb123

Sep 9, 2016

Always very nice service from the time you get there till the time you leave and I also love the free car wash when I'm done!

Chuck Wazenegger

Sep 5, 2016

Have been a customer for 20 years and family has Dean Hondas.

tony

Aug 26, 2016

Great in and out for regular oil change and free car wash.

Tetong luo

Aug 22, 2016

I bought a new 2016 Honda hrv, it's a good service,,I worked with Tony C and Tom richardson.they were very processional. Thank you.

Charlie

Aug 18, 2016

Service advisor alerted me to an impending service that was due, that while expensive, was necessary to my van lasting many more years. As they have never tried to oversell me on service, or offered unnecessary repairs, I trust in what I am being told. Always very happy with my service there.

Evy1234

Aug 18, 2016

Professional, courteous and very helpful I did not have to wait for a long period of time. My car was serviced and off I went. Very happy

Venkatesh

Aug 11, 2016

I bought by 2016 Honda Pilot from Dean Honda and I worked with Nathan Hout. They were very professional and it was a great car buying experience

Kimberlydolan

Aug 6, 2016

It's good service. Gets work done , but they seem to be slow. Was there for over 2 hours for inspection.. It's like that's every time go.

Janet Baker

Aug 5, 2016

Prompt,courteous service and clean, comfortable surroundings while waited for oil change and tire rotation.

Michele

Aug 5, 2016

Took our Pilot in for an airbag recall. It was replaced within a few hours. Everyone was pleasant & efficient. Would recommend!

mike

Aug 4, 2016

I had a recall notice on my passenger side air bag. Dean Honda didn't have the part in stock but promised to call me when the part came in. They called me up when the part came in and promptly took care of the safety recall notice.

Tcbaumgarten

Jul 27, 2016

The service department is first class. I am very pleased with both sales and service. The only request I have is that I never received my ca d for monthly free car washes

Kay Stevenson

Jul 19, 2016

I came in for an express oil change and was completely finished in about 20 minutes which was awesome. I then went to get my car washed which was much needed that I received for FREE w/the serviceThank You!Kay Stevenson

HondaBlue

Jul 17, 2016

Salesman was nice and not condescending, very polite. Knows how to speak easily and well about the car. Great with the features and set up my smart phone for in car use. Was very nice on the test drive, and fun to talk to. He seemed to enjoy a good relationship with his co-workers, not always found in a competitive job. I would return to Dean Honda (so far, anyway!) to purchase future vehicles. I have already encouraged two other people to visit when they are ready to purchase.

George Bower

Jul 16, 2016

Excellent experience. Was somewhat disappointed that the air bag recall parts were not in stock.

Fit Buyer

Jul 15, 2016

My salesperson Zac was awesome. Every step of the process was easy and completely explained to me. Would recommend highly. In fact, I already have!

MJ

Jul 13, 2016

This dealership is conveniently located on PA Rt. 51, their online scheduling system makes it easy to find and make appointments, and services such as oil changes/tie rotations can be done while you wait.

Oldgrasscutter

Jul 4, 2016

Very pleased with the service. In doing the vehicle check, they found a defective rear shock and replaced it along with the other work. All personnel were professional and courteous. Would recommend Service Department to anyone!

mike

Jul 2, 2016

everybody was very professional. from the salesman to the insurance man to the closer everything was handled in a professional manner. recommend this dealer to any body lokking for a new or used vehicle.

bjorn25

Jun 30, 2016

Friendly people Great experience quick and painless Great inventory This is my 5th car from the same dealership and will be buying more from them in the future Very nice facility

olackm

Jun 30, 2016

Service was excellent and fast. It's a nice perk buying a honda with the free oil change and free car wash.

Daves C7

Jun 27, 2016

Paul (the general manager of service) was extremely helpful in getting me a rental car and, once the part was in, getting me in and out (in about 15 minutes!). That's awsome service. And I understand the reasons behind the wait for parts - due to the millions of cars affected, but Honda (and Paul) got me a rental car to drive during the wait, so I wouldn't be exposed to the potential deadly nature of a bad airbag. Thanks Paul!

Tim

Jun 26, 2016

Service was excellent. Fast and courteous. Just there for oil change. It was brought to my attention can really wait till vehicle notifies me oil at 15 percent. Glad they pointed that out. Thank you.

dean

Jun 22, 2016

great service done in a timely manner by friendly staff and the waiting room has a television and magazines and a beverage machine. the wait time was what they said it would be and you get a free car wash with the service and the check out was easy and the location is easy to get in and out of

swtjudyblueyes

Jun 20, 2016

I had very low funds to pay for my inspection; Dean Honda Service kept my payment at a fair amount. They gave me overall rating as to what needs to be done in future visits, which I appreciate. Thanks, Judy

Gmc33

Jun 19, 2016

Dean is a great car dealership! Dealership was friendly. Customer service rep was knowledgeable and very cooperative in answering questions and taking care of my car.

Dave Forman

Jun 18, 2016

I went in for an oil change and an estimate. Everything was explained every step of the way by professional, kind employees. Great group of people!

Joan

Jun 14, 2016

Everyone was very friendly and professional , dealership was very clean and Gil was amazing . I'm looking forward to driving my new Honda . Thank you

Gunner Prince

Jun 11, 2016

John Belavich, the Service Advisor did an overall nice job with me when I brought my 2010 Honda Accord in for service. He answered all my questions and came across as being extremely knowledgeable. I arrived at 11:45 AM and my service was completed by 1:30 PM; I thought this was very good.

Minh

Jun 9, 2016

I bought many cars in my life from various dealers and I never come back to buy a second from them, but Dean Honda dealer had treated me far more than what I expected. I bought 3 vehicles of Dean Honda in the past 3 years from the same person and that person is Nick Sherman. Nick is an exceptional sale man I ever dealt with, the way he treated me, I would be a fool if I would go anywhere else. Thank you

psony2000

Jun 9, 2016

great service. great price. very thorough. will go back for service again. close to home. car wash exceptional. secretary great and helpful. waiting area is great. coffee is average

Tara R.

Jun 5, 2016

Buying a car is usually a very stressful expebrience. Dean Hondca isn't your average car dealership. I researched my car online and asked for a price quote. These guys were honest, upfront and forthcoming I paid exactly what I planned to. They didn't hit me with any hidden fees or try to sell me things I didn't need. Tony Massaro, Daryl DiLucia and Duane Ferencz were THE BEST! Especially Tony. That guy rules! -- If you're looking to buy a Honda in Pittsburgh... These are the people to go to!

HondaFamily

Jun 5, 2016

I was well informed of the possible costs and amount of time the repair may take. From the time I drove into the service bay to the time I left, I was greeted and made to feel comfortable.

Irene Grublis

May 30, 2016

I love these folks always fast and friendly. They Kept me in on what was happening to my car. They treat me as if i was an old friend. and took good care of me

Kathleen Lippert

May 30, 2016

Always efficient. Always courteous. Never condecending to me. The price is usually fair. Always has time to fit me in. I never feel rushed when I am at Dean. Appreciate it!

Don German

May 27, 2016

Everyone at Dean Honda is very professional and extremly helpful. Alwys willing to go out of their way to make sure you are satisfied.

Christine

May 26, 2016

Very nice experience with Honda. Not at all pushy. Gave us time to decide. Would recommend

Joseph Tuttle

May 22, 2016

There was no pressure. Only great service from a great staff. After putting up with me for several days with what would otherwise seem like obnoxious or stupid questions they found the best option for me and we're always gracious and helpful. My fianc and his family have bought or leased cars from Dean Honda for many years. Now I know why. I could not recommend them more highly.

Daniefrog

May 22, 2016

I went in at the appointed time for my yearly inspection. I was taken promptly and had a chance to speak to John Belavich, my service advisor. I was advised at the time about the 60,000 mile maintenance schedule which had come due so I arranged for that to be completed at the same time as the inspection and oil change. The work was done while I waited and I was out within 4 hours. In addition, John was able to save me some money, which was greatly appreciated. I love my 2010 Honda Fit and plan to keep it for some time to come. I feel very confident that the quality maintenance I have done at Dean will keep me safely on the road and will only add to the resale value, when it is time to buy my new vehicle at Dean.

Chris Osman

May 18, 2016

Had my car serviced here and thought the staff were very courteous. I had no problems at all.

alexander01

May 18, 2016

My first oil change was free and it was so quick...I barely had all my coffee done and I was on the road. Excellent!

rhonda

May 15, 2016

Jason did a great job getting my car taken care of. He made the process easy and efficient. The mechanics were also fantastic. The team took care of my car in a timely manner, explained the issue and process needed to make the repair, and did an all around wonderful job.

Jay austin

May 13, 2016

Forty five dollars to have your oil changed is a bit steep, but I really like this dealer.

parson

May 10, 2016

I had my 2014 Civic in for and oil change, part of the. 10,000 mile check up and to see if I needed a front end alignment. I didn't need an alignment and found my bill would be $20 less than my coupon because I was told I didn't need my tires rotated yet. Made my Saturday! =)

sue

May 10, 2016

I was taken immediately on arrival, no extra work needed done at this visit at this time,.Waiting room comfortable while I waited for my car.

Kimberlydolan

May 7, 2016

USUALLY I wait forever , I got the express oil change and was out in no time!!! Told them I only needed oil change and no other work

philpa2

May 6, 2016

Prompt courteous service. Extra help with free car wash.

Granny5

May 6, 2016

Our salesperson, Zack, was very knowledgeable and helpful. I even had a follow-up phone call to make sure I was happy and satisfied with our new mini van. He told me to stop in at any time if I had any questions or concerns.

Warren

May 6, 2016

The young woman Kelly was particularly helpful She was friendly and efficient. I appreciated her work.She saws to it that the work was completed in a timely fashion. That was apprecaited

Daniel Wysni

May 5, 2016

Great Experience! Would recommend Tony to everyone looking for a new Honda.

Amy Skladany

May 5, 2016

From beginning to end our experience with Nathan was exceptional. One of a Kind top salesman. We are VERY happy with our purchase and never felt pressured. We got exactly what we were looking for on the money. Couldn't be happier and we would definitely recommend your dealership to many many others. Thank you for the car I was looking for for 3 months! This would be our sixth Honda purchased and we're going to keep rolling.

Kjmatt

May 3, 2016

Love this dealership! Customer service continues on AFTER you purchase your car, truly commitment to their customers!Friendly staff and experienced and polite! Love free car wash too

grandma

May 2, 2016

i was very comfortable with the purchase of my second honda because of my sales rep. everyone i met with were very kind and courteous

Dark Cloud

May 1, 2016

Very polite and professional, Dean Honda has been amazing in every step of the vehicle buying/owning experience, it's very refreshing. I would highly recommend them to anyone

ekreisel

May 1, 2016

We were happy with everything about our experience of buying the Pilot at Dean. Salespereson, price, efficiency, and cleanliness of dealer is why our experience was excellent.

je for

Apr 29, 2016

very good sales person, i got a reasonable deal, the process is smooth, will recommend to a friend

Teresa Rosina Conboy

Apr 28, 2016

thanks so very much.....hope not to see you toooooo soon, but know that I will be in good hands if I need to see you.

teekay12

Apr 28, 2016

Service was done in prompt manor.They took the car in to service at appoint time 1pm and was completed in the time around a 1:30 minutes I was waiting for it to be done.

Jeff Urban

Apr 18, 2016

Good staff and great buying experience, will refer anyone looking for a new car

MA

Apr 17, 2016

They are a great team from sales to service. They truly care to provide the best service, I would recommend Dean Honda to everyone.

Cindy

Apr 17, 2016

We came in for an oil change and were handled so promptly and professionally! Couldn't have asked for better service! He even cameOut to the lot to find us to tell us our car was done as we were browsing the lot.

kaw71

Apr 15, 2016

The very best experience I have ever had in purchasing a vehicle. The entire staff was exceptionally courteous and professional.We are very pleased with the Honda and the entire process and have made comments to general public of our very satisfying purchase.

Barb bushick

Apr 14, 2016

I was dealt wilth expediency and kindness, when I came in to have my oil changed and I then appreciated the free car wash when I was done: just to clarify, I did not buy a car this trip around but this is my third lease with dean Honda.,I'm a very pleased customer!

Chris Golofski

Apr 14, 2016

Since around 1980 I've owned five Honda vehicles. All except the first have been purchased and serviced at Dean Honda. I would highly recommend them. I've never had a bad experience with Dean in all those years. The service department is exceptional. I usually wait while my car is serviced for routine maintenance and they wait is always minimal. The prices are fair and I feel I can trust them. I wouldn't go anywhere else.

dana

Apr 13, 2016

I experienced very friendly and quick service, the work was completed before I finished a few games on my phone. I was very satisfied with the cost of getting everything done.

Jerry

Apr 13, 2016

Dealership building was exceptionally clean. We knew dealer owners and they put us in touch with a salesperson who completed our deal and explained the workings of the auto. Very pleased with the CRV so far.

KellyC

Apr 13, 2016

Love the car and also love how I get a year of free car washes! They were competive with the price, but could have given me a better price on my trade.

moon1437

Mar 30, 2016

The mechanic located the problem and fixed the noise/squeak in my front wheel at no charge, but I did leave him a tip. I appreciated the fact that he located the problem and could resolve the issue.

Csrguyrenee727

Mar 29, 2016

Top quality service. Would highly recommend to a friend. The service was quick. Free car wash was greatly appreciated. Nice waiting rea to keep children occupied while waiting. Free coffee.

joseph rusinko

Mar 19, 2016

Don't have any problems with Dean Honda. They always do a great job..

jeff

Mar 16, 2016

Top notch service and very nice,professional customer service representative.

John H

Mar 15, 2016

Great job! Easy people to deal with, easy process and friendly service. I would recommend this dealer. And a very fair price on top of it all.

Sally Maits

Mar 13, 2016

Oil change and general maintenance check was performed quickly. NO appointment was needed and I really appreciated the free car wash. Evan answered my questions about tire wear and rotation.

hodroddady

Mar 9, 2016

I purchased 3 vehicles in the last three years from Nick Sherman. I dealt with many car salesman in my life, but none like Nick. He the best there is.

Pete

Mar 4, 2016

Everyone was great from Matt to Tom and then Bob who sold us the car.No more dreading to buy a new car. We love the car and couldn't be happier with everyones service.Friendly

Carolyn Morgan

Mar 3, 2016

Dean Honda is a classy dealership from the waiting area to the showroom. Tom Richardson is always kind enough for a quick chat which he always asks about my son and how things are going. Tom mets many people daily and never ceases to amaze me on his public relations with ALL the customers. I always ask to see Tom when I pop in Dean Honda for an oil change or even a quick complimentary drive through laser wash because Tom made my buying experience (almost a year ago) a very easy decision. It's nice to be able to go to a car dealership where they make you feel like family!!

Laura W

Feb 26, 2016

Buying a car has never been fun or easy...until now! I had the most positive purchase transaction possible at Dean Honda. Tony M. made the entire purchase seamless and actually enjoyable! The entire staff was pleasant and accommodating and the facility was pristine.

jld1969

Feb 17, 2016

Very helpful as always and friendly. I will continue to deal only with Dean Honda when it comes to my service needs and new care purchases.

Mindy138

Feb 17, 2016

Oil change and general maintenance check was performed quickly thru th express service. I also had several questions about the Honda Pilot touring in general and the service guy explained everything to me so I would understand.

Wilber

Feb 17, 2016

I was in, I was out. I trust my car to this dealership. They are the professionals! I will continue to get my car services by this dealership. I wish I could have the individual that assisted me for every visit!

Donna rutkowski

Feb 14, 2016

I will go back to dean honda very much so again. The next car I buy will be a honda. I bought a used ford from you's.i do love very much but!! Next time I will buy honda for sure because the way you's treat your customers I want that treatment!!!thank you

mk123

Feb 12, 2016

The diagnostic on my car was performed in a timely manner and I was kept informed throughout the process. The person I dealt with, Larry, was very courteous and helpful.

Satisfaction

Feb 12, 2016

I am always please with the communication from the staff & work done on my vehicle. I also like the complementary car wash after each visit.

abooitha

Feb 8, 2016

My daughter and I have been long-time customers and will continue to do so. Very happy with my 2016 Honda Fit and the purchase experience.

Tony

Feb 5, 2016

fast and high quality of service. Free car wash was great.

Mimi

Feb 4, 2016

I was in and out in such a short time. Very polite and efficient.

William Feher

Feb 4, 2016

I was in for a standard inspection/emissions. No work was needed, my vehicle passed on everything, so there was no "repair" to be judged. In the past, however, repairs have been made quickly, with minimal fuss! I appreciate that they were upfront and honest about the repair needs. Some dealers will try and get money from you no matter what, and I can almost guarantee that any other service station (goodyear, monroe, etc) would have done everything in their power to make me spend upwards of $400.00 on things they "refuse to sign off on unless you get the work done." I appreciate that Honda doesn't take that approach!

Yi, Fei

Feb 4, 2016

It is a great service. I didn't have to wait in the line. It was less than 30 min.

Kathy G.

Jan 31, 2016

My experience at Dean Honda was a very positive one. My salesperson, John Micklege., was a pleasure to deal with....he was very attentive, thorough, and helpful. I would not hesitate to recommend Dean Honda to my family or friends when they are looking for a new car.

Happy Owner

Jan 28, 2016

Everyone was helpful and nice, feel I got the best deal I could. Very efficient and went out of their way to make sure I was comfortable with my choice. The salesman even let me test drive the car to my home to make sure it would fit in the garage!!!

cedog11

Jan 21, 2016

I got to the appointment at scheduled time and service began on my van as soon as paperwork was complete. John, who I was dealing with, kept me informed on the progress of the inspection. He did a few things for us, that I am sure was out of his way. He called my husband to tell him what needed done to the van and came and told me what him and my husband discussed and decided on. I really appreciated that also.

edheide

Jan 21, 2016

Dealer was great! Allowed me to test drive as many cars as I wished, then worked to make sure the deal was what I was looking for, get the loan for my daughter and me, and deliver the car in spite of some trying circumstances. Nothing but praise!

chuck1

Jan 18, 2016

See above plus Bob did all he could to satisfy my needs. We have been a 20 year customer of Dean and this is my 9th Honda. We also own a Fit purchased from Dean.

creillypgh

Jan 17, 2016

Pulled in without an appointment for a state inspection. Matt Richardson the service advisor took care of me right away. Was out within the hour.

Medat13

Jan 17, 2016

You guys always work with my schedule. I live out of town but return home just to work with you guys. Thank you for everything!

vinniescar

Jan 17, 2016

Dean Honda service is top notch they treat you wonderful ! Nick, Dan and all the sales guys are friendly and willing to help anyway they can! Thanks Dean Honda you're the best!!!

Judy345

Jan 16, 2016

Received a reminder in the mail about state inspection, made appointment, vehicle was taken back for revaluation quickly and was out in a very reasonable time.

William A Paterson

Jan 13, 2016

I was impressed when the mechanic came over to me and told me that he had one car ahead of me and would get me out of there as fast as he could.

Phillip Yoho

Jan 12, 2016

Dean Honda is an excellent place to receive repair service in my estimation.The people are friendly and attentive to your needs. Not being a mechanic, I would bet that the repair services that I received were top-notch. Matt provided me with a ride to and from my home on my day of service, He handles his position in a very professional manner.

Zachary Barr

Jan 12, 2016

My service advisor was exceptionally professional in helping me with my first oil change. It was a very quick and painless process. I would reccomend Dean service to any of my fellow honda owners.

mwageley12345

Jan 12, 2016

Service department was very nice to my wife. There was an issue with our coupon, but the service person (cannot remember name) gave us the oil change for free, and a coupon also.

2011 pilot owner

Jan 10, 2016

Did a great job! Service deot staff friendly and helpful! great great great experience. Customer service was awesome! Thanks for the wonderful experience! Great job!

catlady1

Jan 10, 2016

EVERYONE AT THIS DEALERSHIP IS SUPER NICE AND SUPER EFFICIENT. GREAT PLACE TO BUY A CAR AND WILL ALWAYS GET IT SERVICED HERE. GREAT WORK DEAN HONDA

Eric Johnson

Jan 9, 2016

Michelle Reddy was great! Very friendly and knowledgeable staff made you feel comfortable every step of the way. I would highly recommend them and do business again at this location in the future.

Marianne

Jan 9, 2016

Was very satisfied with my purchase. My salesman Tony Massaro was very helpful in helping me get the best deal. I would definitely recommend anyone to go see Tony. I love my new Honda.

Diane

Jan 8, 2016

Our experience was positive, and we were happy with the result.

Odyssey

Jan 8, 2016

Thank you, thank you, thank you!Purchasing our new car from Dean Honda on Clairton Blvd was really pleasant experience.All of our questions were addressed and the staff was genuinely helpful.We'll recommend you highly and come back to buy from you in the future!

Dave G

Jan 7, 2016

Fast, friendly. First oil change for new car is free, including filter even thought the car computer did not call for a filter on the first change. Express service for oil changes. Complimentary check of safety items-brakes, lights, tires, etc. They seem glad to have you there. 30 days to get a free car wash on site as well.

Janet

Jan 7, 2016

My car was promptly taken on time and my service representative, John was kind, helpful and professional. I was pleased with everyone I came in contact with.It was a nice experience.

Lindachontos

Jan 7, 2016

Excellent service. Recall letter for safety and computer update. Also had first oil change was at forty percent. Received a free car wash which was a nice and appreciated surprise

German 926

Jan 5, 2016

I dropped off the vehicle for service and came back. Worked out great. Love Dean Honda. This is our first Honda and it has been great so far.

LCM

Jan 4, 2016

Very easy to schedule and the reminders sent were very appreciated. Staff courteous and helpful at scheduling and at the actual visit.

Big terp1

Jan 4, 2016

When entered service deparemt was greeted by Larry Hill and was very polite and greeted me with a lie and asked how he could help me.

Adam Galia

Jan 3, 2016

We love dealing with Kim Dean. I won't buy any vehicle from anyone other than her. This is the 3rd Honda we have purchased from Dean because of Kim.

Annette

Jan 3, 2016

I love Dean Honda!!! They always hit the mark with my expectations servicing my car. Also I was currently having my car serviced early Saturday morning. I'm bit of a snob regarding my coffee. I expressed my desire about having a good cup of coffee and they were able to accommodate me and have me shuttled up the road for me to get my coffe fix while my car was being serviced!! Also the guys at the service desk are very professional and always accommodating.

Donna

Jan 3, 2016

Quick evaluation and repair of my car, no hassle, seamless process with my insurance company. Will always by my Honda at Dean.

Evan B.

Jan 2, 2016

I dropped my car off the night before to get serviced the next day. Customer service called me at 6:45am the next morning because I had left them a note that I needed the car done by 11am. The car was done before 11am. Also, I asked for a tire rotation but based on their measurements, the tire treads were equal and the tired did not need rotated. Therefore, Dean did not rotate the tires and charged me extra when they could have. Also, the price for the service was only ~$26 because of a coupon from my last service. The coupon included an multi-point inspection, fluids check, tire pressure check, premium car wash, and oil/filter change. That is best price I have seen for this at Dean Honda. Also, I got another coupon for this after the service! Finally, after I received my car back, I used their vacuum outside to clean my car. The nozzle fell off the vacuum while using it so I had to pay another 1$ to use different vacuum. I told Dean about this and they refunded me my 1$ no questions asked. I was happy about that.

Ronald Kelley

Jan 1, 2016

Great people and service would deal with again and recommend

M Sibley

Dec 31, 2015

Excellent customer service and an efficient team made my leasing purchase extraordinary. I would recommend Dean Honda to anyone.

Pamela Schmidbauer

Dec 30, 2015

I was very impressed with your new facility. Very high tech!

Kim

Dec 28, 2015

My car needed service resulting from a recall problem. The car was repaired with no cost to me.

Nicole Healy

Dec 28, 2015

Nate and Jason explained everything well and made it a pleasant experience. I appreciated the play room for my daughter and the very nice visit from Santa that day. It helped keep us all happy and entertained.

rdon

Dec 28, 2015

Dean Honda's waiting area is well equipped technology wise. It could be slightly more comfortable. Going to a dealer for service is usually overpriced so no surprises there. My service rep. was pleasant enough. The work got done more quickly than the initial estimate which was a bonus.

Will S

Dec 28, 2015

Fast, courteous sales and service. This is our second purchase at this dealership. Service has also been great as well.

David Myers

Dec 26, 2015

I was very pleased with the total experience at Dean Honda1

Ellen & Dan Leger

Dec 26, 2015

My husband was very pleased with the service as always and we got our stickers etc just fine. We also got a $10 discount for getting an insurance quote. We will give that good consideration. thanks and happy new year to all of you at Dean Honda. ELlen Leger PS It is always nice to get the car wash - thanks!!

John

Dec 26, 2015

Our Accord was due for an oil change. No appointment was required. Depending on how busy the Service Department is, I am uncertain if that is a good system. Fortunately, I arrived at a less-busy time. The Honda rep who processed the service write-up was thorough and attentive to my questions. My experience was positive.

Terry

Dec 26, 2015

I continue to return to the dealer for service that can occur elsewhere for cheaper and closer to my home. Why? Exceptional service! While I had no problems with my most recent visit (12/24/2015 for state inspection, state emissions testing, and oil change), past visit problems have been rectified to my satisfaction. (Trim we had replaced fell off on the interstate one week later. It was again replaced at no cost to me for the parts or labor, without any debate.)

Shannan Hines

Dec 25, 2015

Service was good and timly. They check car and told me what I needed to fix a miner problem.

Ashley

Dec 24, 2015

It was an over all good experience. It was my first time using the new service doors and what not. I just wish the team member that first rang me up would of mentioned if it were my first oil change it would of been free other than just writing the paperwork up. If I had not of read the paper at the cashier desk I would of never knew my first oil change was free.

Danielle Eisenberg

Dec 24, 2015

Bob Poroda was unbelievable to deal with. He was professional, fair, and honest. He found my wife the exact car she was looking for. We did not have to finagle with him as the first price he came back with was the right one. I would refer anyone to Bob and buy from him again. Top notch individual! We met with Bob several times before we purchased and each time he made sure we were completely satisfied before we left. Thanks Bob

Psp sergeant

Dec 24, 2015

Because of the exceptional and friendly service provided by Dean Honda, I travel twice the distance for them even though there is another dealership closer within my own county of residence.

Michael Berchok

Dec 23, 2015

Very well pleased and I will continue to use Dean Honda for future purchases and service

Elias

Dec 22, 2015

Good service ,my car was fixed and radio which wasn't working was fixed too free of charge.

larry grumet

Dec 22, 2015

very good price on car originally and good service

ma

Dec 21, 2015

I worked with Evan to get valve and sensor repaired. Great price and service. They had to do more work then originally quited but Evan only charged me the lower quoted price sibce he had not Quoted the higher price in the event that something might break while they were replacing it which is what happened but I got the lower price and I was very pleased with his service

Burghgal

Dec 19, 2015

Always a good experience with service. Efficient, quick, no complaints

Martin kapalo

Dec 19, 2015

Very happy with my experience, had car at another garage for the same repair and it was not fixed right. Service advisor Matt Richardson explained the problem and told me what was needed. Car runs like a top now. Matt is a great guy. Thank you. Marty Kapalo

Taylor

Dec 19, 2015

Evan did a great job taking care of me and my car.

Aamer Tufail

Dec 18, 2015

I bought my car from Dean Honda after I took my car next day I feel car is vibrating once you hit break I brought my car back they try to fix but it's still having same problem. I have plan to go back again to fix this problem but I am not sure now they fix no cost or charge me.

Nancy

Dec 18, 2015

I requested the cover for my spare tire be put on and it was not done.

Colin

Dec 17, 2015

The staff here was fantastic. They were all very humorous and knew their stuff for sure. Also, I left with an awesome car that I could afford!

f, m, donohue

Dec 17, 2015

Took my car in for recall notice.Service man who attended me was very nice and helpful. Forgot his name.

vince balistere

Dec 17, 2015

your sevice dept was one of the best service dept I have been to and believe me a bought a lot of cars in my life iam so happy I found your dealership 1st Honda I own and boy the auto makers of American made cars should take notice of your procduct they could learn so much.

Patty C

Dec 16, 2015

Treated like family . Will recommend everyone I know looking for a new/used vehicle.

thomas mahan

Dec 16, 2015

excellent service. always have my car serviced at dean honda.

Carol

Dec 15, 2015

Matt took care of the issue for me. I was very pleased. He was polite & worked with me to resolve the problem. He explained things in detail.

J. Price

Dec 15, 2015

The service manager went above and beyond in making sure that I was satisfied! Glad I bought my car there and plan to buy my next one there.

Ronald Reid

Dec 15, 2015

Every time I have my car serviced at Dean Honda, I am really pleased with the way it is done! The intake person is both friendly and knowledgeable. The repairs I need are explained to me and the service is prompt...there is the feeling that they are concerned with your time and needs. I strongly recommend Dean Honda to all my friends and family!

E

Dec 14, 2015

Do not have time to write out a full review. I was pleased with Dean's service.

Glen

Dec 14, 2015

was treated very well, salesperson was very down to earth.......easy to talk about the deal with her......and she was very informative, and knew a lot about the car I was purchasing.

rich

Dec 14, 2015

Bought an Accord here and have always had satisfactory service.

Angie

Dec 13, 2015

Dean Honda dealership is very efficient, professional, and friendly place. I will come back for all our future needs to this place only.

Edward Beck

Dec 13, 2015

Service was handled professionally and in a timely manner.

Fletch

Dec 13, 2015

Great experience there at dean hopefully they will keep it this way

Mike

Dec 13, 2015

Had an excellent experience buying a new Pilot from Nate at Dean Honda.

Tim Cleary

Dec 13, 2015

I would like to thank Paul (service manager) for his courteous service concerning our CRV. Also Tom in sales has been very helpful. Thank u to both of you.

Vicki Plues

Dec 13, 2015

We recently had an state inspection and oil change on our car. We had a coupon for the oil change which saved us money and noted the sign in the service wait area that we could get $10 off our service bill by meeting the the All State rep and so again saved us money. We were pleased with the service.

Adam Kulik

Dec 12, 2015

Great team. Quick service. I'll always bring my car back to Dean when I'm in need of something.

Bill Tarlo

Dec 12, 2015

All requested work was performed in a timely fashion. Everything was clearly explained to me by my adviser including the cost of each procedure done. All in all it was a satisfying experience and I was able to get other work done while my car was being serviced.

Jerry

Dec 12, 2015

the service manager is always keeping me informed and helps me with everything

Kim

Dec 12, 2015

Excellent service, very understanding and helpful representatives.

Kim Brennan

Dec 12, 2015

Service was well explained and fast. The facility is top notch.

Kurt M. Myers

Dec 12, 2015

Every dealing I have had with Dean Honda, from the purchase process to the two follow up oil changes, has been a positive experience,

Mary L Fink

Dec 12, 2015

Courteous service rep Justin AdamsQuick to answer any questions and wait time on repairs wasEfficiently accomplished

Paula Marzaloes

Dec 12, 2015

All the perks you get!... One of the main reasons I bought this vehicle from Dean Honda... I'm close to 2 other dealerships ...I can tell you I've never been treated better. The staff are all very nice and helpful.

S. Bellas

Dec 12, 2015

Dean Honda service department did an excellent job repairing my vehicle. They kept me informed of progress of the repair. They worked efficiently with my auto insurance company to complete repairs that were needed.

John W. Aupperle

Dec 11, 2015

Jason did a great job in responding to my concerns. Matt is always the best. Those two fellows are excellent as are all of your service people.

Katie

Dec 11, 2015

The Ritchardson bros are the best! For the best deal on a civic

Paulette Magill

Dec 11, 2015

Service adviser was super. Back up bulb was out then had to go back the followingDay turn signal light, which was not working when I pulled out of the parking lot. I wasNot aware that a quick blinking turn signal was an indication of a bulb out or I would Have turned around and went back in. Called John the next day and all was fixed.

CarBuyer1661

Sep 18, 2015

I was looking for a new Honda Accord and I thought I'd get some Internet quotes before making my section of the dealerships I wanted to go to. I emailed the internet sales manager Kelsey Brazell and received a quote that was higher then any of the others dealerships. I replied back with what I was getting from the other places, and the email I got from her was that she couldn't match the price aka "I dont want to work with you" and "Good Luck Finding a Car That Price". I dont know if she is new to the car game or just Naive but to say you don't want my business pretty much, and in a laughing fashion say good luck isnt the way you handle customers. I never again will look at Dean Honda when I buy more cars down the road.

Brandon

Jul 22, 2015

I was extremely dissatisfied with my service on two different occasions in dealing with Dean Honda. Upon my first visit, I was not greeted by anyone (including the employee standing outside). I asked him to show me where a vehicle was. He didn't know so he fetched another employee who did know. He told me it was at their "other lot" and gave me directions to get to such lot. However, he gave me the wrong directions. I went home and contacted a manager the next day over the phone. He apologized and wanted to "right this wrong." He told me to "come out the next week" and he would set me up with a salesman who he "knows would treat me right." He gave me another contact whom I set up a day and time to look at the one specific vehicle I was interested in. When contacting him the day before the set date, the contact let me know that the vehicle was currently being sold and was no longer available. Needless to say that I will never even consider a purchase from Dean Honda, and I would recommend the same to anybody else considering such.

Katgan

May 1, 2015

Had a very positive buying experience with Gil. He didn't push with unnecessary information, took things at my speed, and provided accurate answers to questions. He went above and beyond what was expected. He was honest and pleasant. I bought a Honda Civic. I'm pleased with the car and was pleasantly surprised by salesman's honesty and helpfulness. Thanks to all including Tom the manager.

Interestingdeals

Mar 22, 2015

We are nearing the end of a Ford lease and are beginning the process for a replacement vehicle. I've owned several Honda Accords back in the 80's but haven't been a Honda owner for over 20 years. That very well may change. We were out to dinner the other night and Justine H. was talking to the people at the next table. Justine is a service adviser at Dean Honda. Being in the market, of course, I horned into their conversation. Justine is not only knowledgeable in the service end of the store, she seemed up on the entire dealership. In my humble opinion, conscientious employees can make or break a dealership as they interact out in the general public. Justine made us feel as if we would have a real friend on the inside. She is definitely an asset to Dean Honda. Prior to that night I was not interested in looking at a Honda. I am now convinced to add Dean to the short list of possibilities.

Dismayed

Mar 13, 2015

Made an appointment for a tire replacement on a Monday for the upcoming Friday - on Wednesday called to be sure they had the tire I needed and got the price---- on Friday dropped off the car and asked them to check all of the tires (due to extreme potholes on all local roads). Said I had other things to do and would be back - they said they'd call me. Never got a phone call. Went back 4 1/2 hrs later and they said they didn't have the tire and went out to get one. 4 1/2 hrs later? And they didn't call me to tell me this from the drop off at 10:30 a.m. until I came back? When they got the tire it took about 15 minutes - slapdash - cost more than I expected since I was told a price over the phone on Wednesday (not an official estimate just told over the phone what the tire and balancing costs). And they didn't check all tires as I had requested nor did they perform their whatever it is 40 point check of all vehicles. Will never go back. It took 5 hrs for one tire to be replaced. Cost more than expected. No phone call. Slapdash attention to the job.

Brian Sauers

Dec 31, 2014

My wife (7 months pregnant mind you) walked onto Dean Honda's lot this Saturday with the hopes of seeing a good selection of Pilots and a clear intention to buy if the price was in our range. What a disappointment! We walked in both lots and not one person greeted us. We gave them the benefit of the doubt and thought perhaps everyone was busy, so we headed inside...only to meet with further disappointment. We walked to the showroom Pilot opened both the passenger side doors and still no sales person, even with 3 of them standing behind us. We gave them one final chance by walking into the center of the showroom and stood at one of their high top tables, then waited, waited and yes waited some more. All the while, watching the three salesmen walking back and forth talking to each other. They lost us as customers today. We are ready to buy. We were and are still completely frustrated with this dealership, what a waste of our time.

Michael McLeod

Oct 28, 2014

I purchased a Honda Odyssey used and it came with a 3 month 3000 mile warranty. There turned out to be a few problems with it, but they were eager to fix what it needs. Since they need to keep it for a while they gave me a really nice loaner car. I had an occasion to speak with their business manager Susan Gessler, who turned out to be very knowledgeable and extremely helpful. Also my Salesman Jason McCellan was great to work with. Just a good company with good people.

ShellM

Oct 8, 2014

My car, a 2010 Nissan Sentra, was totaled in an accident that was not my fault. My husband and I decided to start car shopping before getting the settlement check so that we would not have to pay out of pocket for a rental (the insurance company had given us a limited time frame for the rental). We saw a car online at an online car site and it was at Dean Honda. We went down on Saturday, September 20th, and, first of all, had to wait at least 15-30 minutes for a salesman to assist us. We told one salesman that we were interested in a 2005 Mercury Montego. I truly wonder if our wait would have been shorter had we been looking into a new Honda or other new car. We test drove the vehicle with sales consultant, Gil, and noted that the plastic box holding wires behind the rearview mirror was hanging loose. I noted that the clip to hold it in place was broken and brought it to Gil's attention. We expressed strong interest in purchasing the car, and put down a small down payment towards the car (about $100). He stated that day that he would have the part fixed. On Monday, he contacted us to ask about the settlement money and when we thought that it would arrive. We told him that the insurance company informed us it would take about 5 days. My husband told him that we still were strongly interested in purchasing the car but did not have the money for a larger downpayment. Since we still had money on the car, he requested that Gil send him a written statement that the car would be held until we had the check, which would cover almost all of the cost of the car. (We found out later that we had to finance at least $5,000 which was fine). He seemed reluctant to do so and did not actually do this until later in the day (we realize that we are not the only customers, but we were intending to purchase the car). During the waiting time, my husband attempted to contact both Gil and sales manager, Tom, to get this fax at his workplace. He did not get a response, but the letter was faxed later that day. During another conversation with Gil, my husband related that when he asked about the broken part, Gil had told him that it would not be fixed and that was why the car was priced online so "low". Only when my husband addressed this with him, did Gil agree to have the part fixed (it was replaced when I picked up the car on 9/30). When I picked up the car, I noted that the washer fluid was low and my husband later noted that the car oil was a quart low. He stated that he felt that the car had not been serviced as indicated to us regarding an oil change as if it had been, the oil would not have been low. I also had a negative experience with the sales manager, Tom, in attempting to find out more about financing the vehicle regarding the paperwork end, as my husband would not be able to be with me to sign paperwork, etc., on the day that I planned to pick up the car. When I spoke to him, he talked with me in what I felt was a condescending attitude and we did not get to a solution about my financing question until several minutes later, as it appeared that he was not really listening to my question. Our real issues with this dealership were: 1. They did not appear to value our business, in the fact that they did not want to be bothered with the effort that it would take to prepare the vehicle satisfactorily for us, and, 2. were not flexible regarding our predicament with the insurance settlement. 3. I had made arrangements with both Dean Honda and the rental agency to leave the rental car at the dealership and was told that this was "fine". I was told that I was charged for 3 days that I did not have the car that the rental agency could not at first "find the car" on the lot. (I took this up with both Dean Honda and the overcharges with the rental agency). It is our opinion that if we had been looking to purchase a new Honda vehicle instead of a used 2005 vehicle, our experience with Dean Honda would have been much different.

Adam

Jul 21, 2014

Bought a car through Costco Auto Buying program. No problems whatsoever. I got a great price and great financing through the dealership. If you are looking to shop in a first-class facility with nice, and well informed consultants Dean Honda will meet your expectations.

Matt

May 15, 2014

I recently purchased a 2013 Accord Sportthe car was better priced compared to others in the local market and my trade allowance was respectable as well. The service, from the sales rep (Mario) to the finance manager (Alex), was flawless. The staff is knowledgeable, accommodating, and considerate...the entire experience is pressure-free. I would highly recommend this dealership to all prospective car buyers.

J.J

Apr 30, 2014

Still in the process of buying a used car that I liked. It had some issues that needed to be resolved and the dealership is trying to fix them to my satisfaction. Can't remember dealing with anyone willing to go beyond what you might expect from any dealership. I'm hoping that we end up with this car and if we do it's because of Mario for one and his boss. A great team. Below they ask if I bought a car or not. The answer is Not Yet.

Judy D.

Apr 27, 2014

The overall experience was very pleasant. Phone calls were answered promptly and were informative. People involved with the sale were very professional. The transaction rent smoothly . Upon pick up, the car was very clean and ready to drive off the lot.

Steve H

Apr 16, 2014

I ordered a car from a salesman who I would heartily recommend, Gilbert. I have never (I have owned more than 20 cars in my lifetime) experienced a guy more willing to help. In short the best salesman I have ever met in this industry. I had an unfortunate personal health experience after I had ordered a car and the car arrived. I had to walk away from the deal. One of the owners, Nick Sherman, was beyond gracious, in returning my deposit promptly. During the time I was in the process of buying the car if I contacted Nick by either email or phone, my communication was returned virtually immediately. If you want to deal with truly good people, Dean Honda is where you want to buy a car.

dakota

Mar 12, 2014

These people are top notch. they sell quality cars, and overall are a good dealer.

zephyr37

Dec 8, 2013

It was great working with Greg. He was very friendly, sociably, and easy to work with. I highly recommend working with him, as he did not pressure me into buying anything, really willing to work with the numbers as much as possible, and although I did not make a purchase here, he was still friendly throughout and did not have a bad attitude or was not mean when I was in the process of leaving with no purchase. The car I was looking at was at a great price, below KBB value, however, I didn't purchase because it was still more than I was willing to pay. I probably spent about 2 and half hours with Greg, and still, the whole time, he was very patient and kind. He was a real down to earth person.

Burghgal

Nov 19, 2013

Nice bright new facilities. Comfy lounge while you wait. The self car wash bays are great. The customer service is great

valerie p

Nov 15, 2013

I was pleased with dean Honda last Monday.I didn't need anything done to my car.I had it inspected & it passed. Valerie Pasco

Becky CRV owner

Nov 6, 2013

This was my first time at the new location. Very impressed; clean and beautiful! The wait time wasn't too long for my first oil change. When I bought my car they told me I would get a card to come for free car washes. I have not received it yet, but after asking about it I was given a code to receive a free car wash. I am waiting for my card to get a free car wash monthly. I hope it comes soon!

Totally satisfied

Nov 6, 2013

A perfect 10 in all respects. Fast, clean, and shuttle service.

BarbaraSnyder

Nov 3, 2013

My car was in for inspection. Justine explained thoroughly that my vehicle passed but I was going to need new tires shortly. She aided in recommending a specific tire and applied my discount. I appreciated her help so that I could get everything done at once. You also provided a ride so that I could get to work and picked me up after the car was done. The gentleman was very nice. I will be buying my next vehicle from your dealership due to the superior level of service.

Stephen Maloney

Oct 31, 2013

First time at your new shop. Service as good as ever and repairs done properly. Not happy with new car wash program. i liked having that done after service, now i would have to go back. dont live close to enough to do that. Too bad about that.

c4wins

Oct 31, 2013

Excellent service department. Every time I bring my car in for servicing it is fixed right and the costs are what the service employee say that will be. I have been going to Dean Honda for 25 years now and never had a bad experience. They always treat me right.

happycamper

Oct 29, 2013

I would highly recommend Dean Honda for purchasing a car and getting your car serviced there. We recently bought a used Honda at Dean Honda and everyone was very helpful. I just took the car in for an oil change and had a coupon and they were very accommodating. I had an appt. they took my car right away, they had a very nice and clean waiting area for their customers. Vending machines for pop and snacks while you wait, TV and wireless internet. I was very happy and the price was the price of the coupon, no extra charges, for oil disposal, etc. They also gave me a code to get a free car wash, a nice perk.

jgurcak

Oct 26, 2013

This was an outstanding service experience. The service advisor and technicians were quick and kept me informed. I like the new facility especially dropping the car off inside and meeting the service advisor.

Susan Martin

Oct 20, 2013

Good service but labor charges are excessive. $302.00 labor charges out $477.00--equates to $100.00/hr.--This is excessive!!!

demar

Oct 14, 2013

I was taken promptly. The gentleman that handled my service needs was courteous and explained everything. The service was completed in a reasonable time and I was on my way in less than 45 minutes. Overall.....a good experience!!!

dhendy

Oct 9, 2013

My wife is in hospital from stroke and I needed quick service so I could get to hospital. I was serviced, Inspection and oil change on 2013 Honda Accord in 30 minutes and on my way

wvufan

Oct 7, 2013

I have 3 Hondas. Bought one from Dean Honda. But I service all of them at Dean Honda. I trust them to do the work correctly, but not do something that I really don't need. They don't push for something I don't want. They make recommendations, but if I say no, they are not pushy. I like that. They are also a very friendly staff.

dlherm

Oct 7, 2013

Bill was great as a salesman. He took time to tell us about the vehicle and never pressured us into buying the car. We came back for a second visit and he was so patient and helpful. Thanks for a great experience !

AJHalapin

Oct 6, 2013

Dealership was clean spacious ample parking.Service writer was courteous and friendly.Car was done in reasonable time frame.Would definitely return for future service needs on vehicle.

cjPGH

Oct 4, 2013

After 15 years we needed a new vehicle. Everyone, including our "car guy" recommended a Honda. New location is really nice and our salesman Gil was excellent. Every step of the way was a good experience. 4 hours after we left home, we were back home with our new CRV. Thanks HONDA!

jacquiejaye

Oct 2, 2013

I contacted the dealership to speak with my previous salesman who I was informed retired. Mr Ryan who took my call that day sensing my dismay at not being able to see Mr Ussia respected my hesitation and invited me to visit when I wanted to. No pressures no "so called used car salesman tactics". Stopped by the dealership to trade in my 2012 Honda Crv to find that what I wanted was not available. Mr Ryan then told me don't worry I can find one for you which to me spoke volumes. It wasn't about what he would get out of the sale it was about me driving off the lot smiling. Long story short I asked to see what 2014's were on the lot and found my baby! Picked her up the next day. Mr Ryan had informed me that due to previous commitments he would not be available when I came to pick up my vehicle. Mr Kokowski was going to finish this sale. It was really nice to walk into the dealership and be greeted by someone who actually was looking and waiting for me! Kudos to Dean I felt like a rock star! A plus from me!

bkozorra

Sep 27, 2013

I gave this dealership the rating that I did because Bill Ryan went out of his way to ensure that I selected a vehicle that matched my needs.

dmoreau

Sep 26, 2013

Your new facility was beautiful. The waiting area is comfortable. Everyone was helpful and friendly. I did not know where to go for service and someone saw me and directed me into the service reception lane.

Cynthia

Sep 22, 2013

I was very satisified with the car service. Mike was very polite and informative. Excellent! The nice feature about the new location is the inside area to fill out the envelope to drop off the car the night before. The inside facitily is GREAT!

josephgugliotti

Sep 21, 2013

i enjoyed the sales experience. i definitely would recommend this dealership to others. it was easy and stress free. used true car for new car price.

smt5002

Sep 20, 2013

Tiffany was great to work with. She was very friendly and open during the whole process and was timely on communication. Ultimately we couldn't agree on price (though we weren't far off) but I would readily recommend her to others looking for a new car.

Joevegas

Sep 13, 2013

My wife has been taking her Honda there for years and loves them. My car, Cadillac CTS, needed yearly inspections and my normal guy just couldn't fit me in on my schedule. I gave Dean a call and they fit me right in! They were very friendly and did the job quickly. I dropped the car off and they gave me a ride back home-even found someone to do it quickly because the normal guy was tied up. Too bad they can't change my oil! They had just opened the new location three days earlier and I was very impressed. The customer lounge was very nice with power stations and little tables for your electronics.

mothernature

Sep 12, 2013

Service dept CLEAN, and a great place to sit and wait for your car is necessary. Prompt, thoro and friendly. Marian is charming and Mike is GREAT. He is thoro, smiling all the time and not abrupt with any questions you might ask, takes his time anwering. Those two are one of the main reasons I go there.Sarah Lucas

justcarol

Sep 6, 2013

I requested from other dealers give me your best price; if I find better I will not be back'. Tiffany was very good to work with. When she came back the first time with my trade-in value going to be given it was a joke and I almost left then (I don't like to waste time; time is money) but the next time it was better (not good) but I was ok (I know everyone needs to make money and there is a building to pay for) But right now I am upset!!! I gave my credit card for voucher to get the vehicle...and have been waiting 4 days for this to be issued. It does not take a lot of time or energy to get this done; the payment was instant!!! Dean Honda should be more mindful of the 'after sale' steps.-Carol M Uranker

VinceDi

Aug 25, 2013

Every time I have my car serviced at Dean Honda, I have been thrilled with the experience. Every effort is made to schedule my appointment at the soonest and most convenient time. All the service advisers are really friendly and most professional. I feel that I always can trust the quality of the work and parts. The techs and advisors check my car thoroughly, and never push to perform work that's not needed. They do go over the forms showing what was done, and keep me informed of the overall condition of my car.My next vehicle purchase will definitely be from Dean Honda.Vince DiAntonio(412)233-5342

rshan1440

Aug 22, 2013

There was an issue with noises and multiple people tried to access the issue. They could not duplicate the sounds but gave a good try at understanding the issue. I was not charged and was happy, even if the cause was not found.

GSTroop Mom

Aug 21, 2013

Very pleasant to work with. Went out of his way to make my children comfortable and that made our decision much easier. Highly recommended dealership

AJ

Aug 17, 2013

John I. was very nice. I didn't feel pressured at all. After having my van for a few weeks I brought it back with a short list of items I wanted checked under my 3 month warranty and they checked everything out, replaced what needed to be and I was on my way. I would defiantly do business with them again.

kim60viv

Aug 14, 2013

I have purchased 2 Honda Civics from this dealership. I have purchased both cars through Jason in sales. Brandon in service was very kind and reminded me about a letter I had received regarding a settlement for 2007 Civics and the cross arms which were affecting tire wear. I had received this letter but had forgotten to mention it when I brought the car in for service. The car was initially brought in for intermittent difficulty getting the car to start. Tests were done and indicated the starter needed to be replaced which was covered under my extended warranty. The car now starts with no problem! There was also a noise in the rear passenger side which was found to be a bad shock which is also covered under my extended warranty. The shock was ordered along with new cross arms. I have since received a call that my cross arms are in. I am waiting for my shock to come in then I will be returning for the additional service. Brandon kept me apprised of each test result. The lady who was working the reception desk in service was also very nice and offered the hot beverages that were available which I appreciated with any early appointment. Thanks to all the service staff for a pleasant experience!

Minh Tran

Aug 9, 2013

The service was excellent, Nick and Tom made it very comfortable to purchase my new car, I am very happy about the commitment to there work.

First time Honda buyer

Aug 1, 2013

I brought my new Honda Civic in yesterday for the rustproof/scotch guarding. The car was back when they said it would be and even gave me a free rental for the day. My car was returned to me clean as a pin. I am very satisfied. I am looking forward to coming to the car clinic this Sat. Not all Honda dealers have these car clinics to inform you about the new technology in your car. This is one reason I decided to deal with Dean Honda.

ddamico_62

Aug 1, 2013

The service department has few customer service skills. They make you feel like you are bothering them to do their jobs. I will take my car to other locations to avoid them.

Surovchak

Jul 27, 2013

I have always been extremely satisfied with Dean Honda's service department. The people are friendly, helpful, willing to explain everything thoroughly, and always do very high quality work.

Smithtf1

Jul 23, 2013

This service experience was great.....and these are a great bunch of guys!I was made to feel special! Looking forward to my next appointment in August at the new building!Maybe I'll get a free doughnut!

jenkinsk4

Jul 20, 2013

Tiffany was very good at explaining the car's features. She's friendly and not overly pushy. She also took the time to set the clock, locks, bluetooth, etc. Love the crx.

trisha8412

Jul 20, 2013

I initially called for a oil/filter change. Called back shortly later to also add inspection/emission. Was told I would have to reschedule because putting these services together would take up more than the allotted time slot. I rescheduled & cut my vacation short to take another appt at Dean Honda. Imagine my surprise when the service man asked me if I wanted them to do an additional 30,000 mile service!?! What happened to sticking to an appropriated time frame. I couldn't initially get an oil/ filter change & inspection done together, but once I'm there, then you can do an additional service for an hour or two? WHAT THE HECK???? Just remember, you're not the only Honda dealership/service center in the area.

mjmorris

Jul 19, 2013

My car was in for a recall along with a service light that had been on. Of course, the light went out the day before my appointment. The light problem was resolved and they only charged me for the diagnosis. The car wash was a pleasant surprise.The people that I encountered at the dealership were very efficient and I totally appreciated the loaner car.

First Car Purchase

Jul 16, 2013

I Purchased a very nice 2004 loaded EX Honda Oddessy in November 2012 when purchasing the vehicle it seemed like a really good deal the process was fast and completed in no time they took the vehicle to the service center clean it and everything was good. around January I started noticing static in the DVD player, and the security alarm keep going off on its own when taking it to get the alarm checked I was informed by one of the mechanics that the hold drivers side had an electrical problem when contacting the service center I was given the run around eventually the radio caught fire I replaced that once again I contact the service center mention the problems and they never returned my call or addressed the issues.

Walshpj0612

Jul 16, 2013

Always Great Service at Dean Honda. Very Nice facility with friendly Service and the Best Trained Service Team.I will be back for future Honda Purchases.

Jeff and MJ.

Jul 14, 2013

Kim Dean was wonderful. She is professional, enthusiastic and efficient. We bought a 2 year old SUV at an affordable price for our budget. Kim went above and beyond her duty to make sure we felt comfortable with the car, price and financing. She answered all of our questions and concerns. The SUV, thanks to the extra detailing ordered by Kim, was spotless and in superb condition--it could be passed for brand new. Our finance rate was very low. We recieved a great deal on our trade-in. We highly recommend Kim Dean. She is A+. Jeff and Mary Jo.

swilliams101

Jul 3, 2013

Everything I discussed with Branden in Service was done. Also, when scheduling the the process was quick and easy. Only time will tell if the work waws done correctly.

Louise Burky

Jul 2, 2013

Have purchased from Dean two times. I will never go anywhere else ! The whole experience was no hassle. I cannot say enough good about Dean. Over the years, I have purchased at other dealers, across three states, and have always got beaten up by the sales people, garages, etc. (I am female). It is a hassle to get there but worth every bit of effort. A friend recommended you and he was right......... They undercoating package was the same yesterday....and they even finished when they said they would....unbelievable. They were on time, extremely courteous, and even did my husbands' car.(another brand).

Deb

Jun 30, 2013

The car buying process can be stressful, but Tom Richardson made my buying process as painless as possible. Jean in the finance office was extremely helpful too. I'm pleased with the attention to detail and friendliness of those I worked with at the dealership.

Amiee

Jun 28, 2013

I bought a 2003 Honda Accord from Dean Honda 2 1/2 yrs ago. Awesome car, and have never had a problem with it! I always take my car there for inspection, and oil changes.... i always have great service. i have not had to put anything into the car except for the usual- brakes, tires, and roders. I have never felt like they were over charging me or trying to get over on me. I feel they have always dealt very honestly with me when it comes to inspection. Like i said, i've never needed anything except brakes and tires (and the one time Roders). But for a car that is 10 years old, thats pretty good! They always send me something in the mail to let me know when recommended maintence is required. I absolutely love my car and am sooo happy with Dean Honda and my experinces there. I'm trying to get my husband to buy his next car there! Couldn't be happier!

dbenack

Jun 27, 2013

Nothing but great in every way! Super friendly & professional sales consultant & staff! Jason & Alex are very warm & friendly. They are the best at what they do. I am definitely "hooked" on Dean Honda!

Pup, MD

Jun 26, 2013

Very pleased with experience. Had some more frustrating experiences at some other Honda dealerships (also really like Shadyside, but they did not have the vehicle I wanted in stock). Not pushy at all, straightforward in negotiation, streamlined process start to finish, nice facility. Would definitely buy from again.

Guy

Jun 10, 2013

Would go periodically for service, always found their service advisors and managers to be pushy, trying to get me to buy all kinds of services or parts. I have a fair bit of automotive knowledge, I just don't have the tools to do serious work myself. Maybe all these positive reviews come from people who don't know much about cars? Anyways, decided to get a car for my son, and so I went in expecting their sales department to be of higher quality. Wrong. The salesman put on a friendly facade, but get really anxious when you ask questions, they seem to just want to move cars. The finance department was unhelpful as well. Overall, a very negative experience.

Becky loves her CR-V

Jun 6, 2013

From the moment I was introduced to Kim Dean and Dean Honda I was so comfortable and satisfied! Kim went above and beyond to accommodate my needs. Was so grateful for the loaner Civic I was able to drive until my new CR-V EX arrived! Kim kept us posted from the beginning to end of the status of what was going on! I am recommending all my friends and family to come to Dean Honda; it has a family feel to making purchasing a vehicle so easy! I have never owned a Honda before and I am in love with my new car! Honda has an amazing line of vehicles for consideration! Thank you Kim Dean for your outstanding service and helping me get the vehicle that I wanted! I look forward to stopping back to tell her personally how satisfied I am!

icildalspencer32

Jun 4, 2013

well as soon as we got there my husband ask for Tom, when he came to us he said welcome to dean honda,he and my husband start to talk so he take us for a test drive and tell us more about the car ...came back and get down to business he help me in all posiable way he could so i give God thanks for all he as done ..and all the other staff that make it posiable for us ,,, thank you dean honda ,,,thank you lord,,,,

Pikras

Jun 4, 2013

Bill took the time to listen to my situation and provide me exactly what I was looking for with equipment and financing.The overall experience was superior to other dealerships that I had been considering.

Accord guy

May 14, 2013

Used a coupon that was emailed to me for an oil change. It was my 1st time to Dean Honda for service and it won't be my last. The price for the synthetic oil (Honda rec) was lower than most regular oil changes that I have had. The free car wash was also very much appreciated.

Dr Jack

May 8, 2013

The coupe EX-L V6, for the price, should have a sophisticated rear view mirror and rear wiper... Just a thought - just a thought...

Michael

May 8, 2013

Excellent service done .The work was for recalls on Honda Pilot

JoanEBurke

May 7, 2013

This dealership is always prompt (they even took my car ahead of my scheduled time)and the tech answered my questions and explained everything to me....genuine, nice guy....I drive relatively far to have my car worked on at Dean Honda.

biswadeepsen

May 6, 2013

I was looking for a Honda Accord 2013. I called up Baierl & South Hills Honda, but unfortunately could not get a good deal. Then I called up Dean Honda, and Nick gave me an awesome deal - a really low price coupled with loads of freebies (e.g. free tankfull of gas, free state inspection, free oil change etc). The online paperwork & other doc process was over in a jiffy, and I was impressed with the relaxed and friendly attitude of Nick. When I visited their showroom to complete the payment formalities and pick up the car, I was quite amazed. They were very structured and prompt and friendly at the same time, and I was at complete ease. (On the other hand, the Baierl experience was quite irritating. The Sales person was impatient with a boatload of attitude. It appeared that he was almost doing us a favor by selling the car. He was also a touch disrespectful.) That's why I chose Dean Honda and despite the fact that Baeirl was only 5 miles from my place and Dean almost 25 .. I would highly recommend this dealership. A true dean of Hondas :-D !!

lindaestep

Apr 30, 2013

I was in a hurry because I had to go pick up my son and he got the vehicle done before he even said it would be done. Very friendly will definiely return to this dealer.

tonyt

Apr 26, 2013

Buying experience was excellent with Tony Capozzolo

Court

Apr 25, 2013

Tom Richardson was wonderful to work with. He worked around hectic schedules and fulfilled all our requests.

tweety

Apr 25, 2013

we were very pleased with how nicely me and my wife was treated,no preassure,harry perry is a gentleman and a great salesman! I would recommend your dealearship to anybody! very pleased with our purchase and youre staff. thank you ray and dawn Daugherty.

mnardi6

Apr 25, 2013

I purchased my new Honda lease through Dean Honda since they represent a Costco "no haggle" price. Since I am a Costco member I took advantage of the pricing it was better than any other quote I previously had from other dealers. The customer service at the Dean Honda Agency was excellent and I am very happy with my new Honda and the great customer service.Marian R. NardiApril 25. 20137:11 P.M.

Basenji

Apr 22, 2013

Chairs are stained... eww! I do understand that you are moving to Rt. 51 so maybe the waiting area will have new or cleaner furniture.

william

Apr 14, 2013

Recieved outstanding service. That is what I expect and always recieve from Dean Honda. What can be done to improve? Its hard to improve when your the best. We have purchased three Hondas from Dean and have made it our Honda home.

kathyhonda

Apr 13, 2013

Purchased a 2011 CRV from Chris Saltzman. Felt very comfortable with Chris as my salesperson. He was very professional and knowledgeable about the car. I did not feel pressure to purchase car from Chris he was there to accomodate my needs. Anything I asked for as far as phone follow up, or detail to the car he always followed up. I would highly recommend to my friends and will return to Dean to purchase another vehicle. Dean should be proud to have such a fine young man as part of there team!!

Lisah

Apr 10, 2013

took in Odessey for recall and was very satisfied with service.

Sandy

Apr 4, 2013

My salesman/financial( Tony/ Joanne respectively) persons were excellent in explaining every aspect of my purchase/financing. I couldn't be more pleased

Brabes

Apr 4, 2013

Kim could not have been any nicer. She was very informative and quick with all my questions. I love the car. Hate the license plate on the front but she will have it removed when I am ready. Looking forward to taking a class to learn more about my vehicle. A lot of technology.Had a quote from a dealer closer to my house but it was not as low and I don't like to negotiate. Just want to get the best price up front.You honored the AAA price and I was happy. Looking forward to seeing how your service department is. Janet

grandmaplay04

Mar 28, 2013

My husband and I have been Honda Accord owners for eight years. We have been so pleased with our Honda, we set out to buy a new one.We have been looking everywhere for a silver Accord . We shopped in our area but couldn't find one at our local dealerships. After some internet searches, we found our car at Dean Honda. It was a bit of a drive but it was well worth it. We found our car. Our salesman was wonderful. He was very kind and polite. A great guy to work with. Sometimes salesman can be very stuffy, we don't like that. I'm so glad that John took care of us. We are so pleased with our new car. We gave a "great" rating because we had a great experience.Thanks!

Dean Honda

Mar 22, 2013

I was very pleased with the prompt, courteous and efficient way my service was handled. The communication was great both on the phone and via email. The vehicle was purchased there as well an another over the years and would buy there again.

CptJeep

Mar 19, 2013

I had a check engine light come on my 01 Civic and was able to arrive at the service department without an appointment. The problem was detected and resolved quickly (improper seal from the gas cap). In addition to this issue I was also able to resolve a small oil leak from the valve cover as well as discover my front breaks needed to be replaced thanks to the multi point vehicle inspection that was done. Dean Honda has a friendly staff and went the extra mile for me.

hose7jockey

Mar 17, 2013

Dean Honda treats you more as a friend then a customer. I went to Dean Honda to purchase a new vehicle and ended up purchasing two (2)new vehicles. This is new the third Honda vehicle I have owned.

Debbie

Mar 16, 2013

My car was fixed within 30 minutes and they washed it! It looked so pretty and it was a nice surprise!

CRV Enthusiast

Mar 15, 2013

My husband & I were very pleased with our experience with Dean Honda. We purchased a 2013 CRV LX to replace our 2001 CRV. We would like to thank all members of the Dean Honda team that we met or dealt with - Mike Vozza, Alex Sherman, Nick Sherman, Kim Dean.

rocky221b

Mar 14, 2013

Everyone I dealt with in the service department was very friendly, courteous, and efficient. I felt well taken care of and treated better than expected. The work was done quickly, and I was given a call by Sam, to let me know, as soon as it had been completed. I will definitely continue to have my service done at Dean Honda because of this first experience.

LynnN

Mar 10, 2013

Dean Honda rocks! My car is always done quick and their repairs are always first class! My service guy is Dietrich and he rocks too! Always clearly explains what needs done or what I should have done and does not pressure me into having the work done. I always owned only Honda and have bought all of them from Dean Honda!

barbmckinney

Mar 10, 2013

I called Dean Honda because I got a telephone notification of a recall for my 2003 Honda Odyssey. Reception transferred me to Elizabeth, who listened to me explain the problem and immediately set up an appointment for me to bring in the vehicle. She explained how long it would take and what they would do to fix whatever thing was broken. I took my vehicle up to Dean the afternoon before it was scheduled because that was convenient for my wife. The same day, we got a call saying it was fixed, but we could not pick it up until the next day. The person said that was fine. We picked up our vehicle the next day, got our statement which was 0.00 and went on our way. GREAT SERVICE

Patty

Mar 8, 2013

purchased a crv thru costco program at a reasonable price

bpblues1

Mar 7, 2013

Tony was busy. It was amazing to see him hustling between 3 customers while giving each one of us his full attention. Go Tony !

nonickname

Mar 6, 2013

purchasing our car was really pleasurable. getting it inspected was a surprising easy and quickly done experience. we can say honestly that we have absolutely nothing negative to say. allwas good and we will be back!

Lynnn

Mar 2, 2013

I typically do not complete surveys. For the past 15 years I used the same dealership. It took the dean honda experience to make me change. I look forward to a long relationship with this superior dealership.

Regular guy

Mar 2, 2013

Overall had a good experience buying my car. Usually don't

Barber lee

Mar 2, 2013

This is my second Honda and I am very pleased with the vehicle and staff also! I look forward to do more business with dean Honda!

Dlh1127

Mar 1, 2013

I bought my Accord at Dean Honda and have been very happy with it. Our son just bought a new Odyssey van at Dean. I would recommend this business.

Efairman

Feb 26, 2013

Found my new service station. Haven't changed in 22 yrs but was forced to due to retirement of Carl Auto. Great job. I travel 30+K miles per year. You'll be seeing alot of me.

Pammy

Feb 24, 2013

Went for inspection. Ended up needing rear brake pads. Suggested all fluids serviced and I asked about back brakes. I also asked if they could enable security system so alarm would go off if only key was used. Everything was fine, except for they forgot to reset oil indicator and did not set alarm as asked.

No nickname

Feb 23, 2013

Tom Henderson is one of the best car sales persons we have ever worked with. He knows his products well,is thorough and patient and was not pushy and a very nice fellow as well.

WFKY9988

Feb 20, 2013

Dean Honda has the best service dept in the Pittsburgh area if not the entire country. They are always very friendly and always go above and beyond the call of duty. Whenever I come in for service, they always fully explain all of the services being perfromed and also go over any recommended services based on my mileage. I have never felt pressured to have any work performed. The service advisors all do an excellent job and the mechanics are top notch. I tell everyone that is looking for a place to have their car serviced to take it to Dean Honda if they want it fixed right the first time with out any added pressure or felling like they are getting ripped off. Even the basic items like oil changes are cheaper here than at quick lube places (i.e. pep boys, jiffy lube) and the quailty and value of the service is worth double what I am paying. I hope that everyone gets the chance to experience the Dean Honda Service Department. I promise you wont be disapointed.

WFKY9988

Feb 20, 2013

Dean Honda has the best service dept in the Pittsburgh area if not the entire country. They are always very friendly and always go above and beyond the call of duty. Whenever I come in for service, they always fully explain all of the services being perfromed and also go over any recommended services based on my mileage. I have never felt pressured to have any work performed. The service advisors all do an excellent job and the mechanics are top notch. I tell everyone that is looking for a place to have their car serviced to take it to Dean Honda if they want it fixed right the first time with out any added pressure or felling like they are getting ripped off. Even the basic items like oil changes are cheaper here than at quick lube places (i.e. pep boys, jiffy lube) and the quailty and value of the service is worth double what I am paying. I hope that everyone gets the chance to experience the Dean Honda Service Department. I promise you wont be disapointed.

Chuck

Feb 15, 2013

Tom Richardson did an outstanding job. Spent the time to review all of the car features, of which were several compared to the Honda we turned in. Very personable and made us feel most comfortable. We really appreciated his kindness.

tjofarrell

Feb 15, 2013

Joe Ussia was fantastic in working with my wife and I. The experience was fast, easy, and painless. Sometimes it can be a painful experience purchasing a new car and Joe made it an easy and friendly process. Nice work!

Renee

Feb 6, 2013

I did business with Dan Zediker and Jason McClellan. They were very professional and very knowledgeable. They took the time to make sure I understood how everything with the car and even put in my radio stations for me. They made the process go as quickly as possbile and I would do business with Honda again in the future.

Ross Greco

Feb 6, 2013

Enjoy working w/ Dean Honda & especially Tony C. as my representative. He understands my needs & works to assist me in getting the proper vehicle-deal done

bevpatak

Feb 6, 2013

Harry was patient,honest, thorough and fair with us. Also, 2 others at the dealership helped to get the cell phone sync up working properly. They kept working on it until they got it right.

morgan6360

Feb 4, 2013

My schedule can make it difficult to fit much else in. I was able to get an appointment and was waited on upon my arrival. The work was done and all information was presented to me with the options that I had for repair. Once my decision was made, the work was promptly finished.

Dscar21

Feb 2, 2013

I am extremely pleased at the quality of work, friendliness, and overall experience! I have never had a problem in the past and look forward to coming back to Honda!

Christine54

Jan 1, 2013

I shopped at 3 other Honda Dealers and Dean Honda made it very easy for me to make my decision. Everyone that I came in contact with was very friendly. I reccomend Dean Honda if you want to make a hassle free purchase. Tony is the person you want to see!

Melvyn

Oct 17, 2012

Was greeted warmly by the receptionist and service advisor expeditiously dispatched my vehicle to eager mechanic. I was pleasantly surprised that my vehicle was even washed. Excellent service.

ANSOS

Oct 15, 2012

I brought my 2011 Civic in for inspection. I was an hour late due to road closing's, and my navigation unable to circumvent the chosen route. You service mgr. on duty, Sam, saw to it my car was still taken. Also, one of your machanic's,(had a slight stutter)was so helpful in determining the size oil filter wrench needed for the civic. I apoligize for not getting his name, as he is definately an true assist to your team. I printed out a voucher for a $25 Visa gift card, hoping to test drive a Civic NGV, but there was none available on the lot. Hope to see you soon. Thank-you. Sincerily David Endler

JeanneKCC

Oct 11, 2012

I was extremely dissatified with another Honda service department, and came to Dean for a second opinion and review of the services I had received at the other company. Dean did exactly what I asked, and the staff were totally transparent about what they were doing and why. I am delighted with the service I received at Dean, and am more than happy to go there again, even though it is not nearly as convenient as the previous dealership.

Butternut

Oct 5, 2012

I've bought several vehicles from this dealership and every time it is simple and fast. I get a good price up front with no tricks or hidden cost. Jason was patient while we looked at several cars and Jean was very helpful with the paperwork.

Hepner

Oct 5, 2012

This is the second car I bought from Tony (CRV in 2008), that alone should speak volumes. Everyone I have encounted from Dean Honda in the last 4.5 years, including maintenance, has always been very professional. I know your business is selling cars and service, but everyone has always been low pressure and tried to give me what I wanted/needed.

corhaley

Oct 1, 2012

Received a great price on a trade. The salesman knew his products and was able to answer all my questions. Had been to other dealers and was know getting as good a deal.

Si Owner

Sep 30, 2012

Jason treated my wife very well on her initial visit. He had the car she wanted to test drive available at the dealership even though he had to retrieve it from a separate location. He was able to answer her questions and this experience led us to return to the dealership for the purchase of a vehicle. This was a marked improvement from the sale person (not Jason) experience we had in 2006 when we were shopping for the Pilot (we bought from Valley). Would buy from Jason again - he knows his product line details, which I appreciate from a sales person.

Marathoner

Sep 28, 2012

I relocated from Hong Kong to Pitt, and was happy to have Michelle quote the best price via the internet, and to have Dan confirm on my arrival. The vehicle I wanted - a 2013 CR-V LX or EX in blue - was not on the lot, but Dan phoned within the hour to say that he found one. The price was as quoted, and I drove the car home less than 48 hours later. I have already recommended your dealership to colleagues at Pitt and CMU!

Denny

Sep 26, 2012

I was told I will need back brakes in about six months. The way I drive that will be about 18,000 miles is this right. The last car I had the back brakes lasted 90,000 and this is the truth.

Hondalover

Sep 22, 2012

I had my car inspected. It was fast and they even cleaned my car :-) Everyone was polite and happy.

Mom of 3

Sep 15, 2012

Easiest and most painless buying experience ever!!

Coaster Nut

Sep 14, 2012

You do need to invest in new waiting room chairs. They are very uncomfortable. Also the front door needs repaired, too much of a distraction every time it closes!

Honda Family

Sep 14, 2012

We have only owned Honda's and have only bought from Dean. They are wonderful and I would highly recommend them to anyone.

kramerofdoom58

Sep 3, 2012

Wait time was under one hour. My car was washed. Everyone was friendly. I left happy. I was offered coffee after I checked in. When I went to use the restroom it was clean.

bjaninpgh

Sep 1, 2012

Very pleased with the service and personal attention. I also had my blue tooth connected and I love it! My old phone was not compatable although it would connect momentarily. Wow! This really works. Thank you.... and thank you for washing my car! We've been customers for many years and there is no reason to go anywhere else!

rmaciii

Aug 30, 2012

My repair was completed in the time specified as promised and they even washed my car

ButterCup

Aug 28, 2012

I purchased a european car from one of the Sherman brother and totally mislead that the automobile was in great condition and even passed their inspectation. Later I found out that they just slapped a inspectation sticker on the car. I took it to a mechanic and had to spent $1000 to get it to state inspectation requirements. SO I WILL NEVER BUY ANOTHER CAR FROM THEM AGAIN AND ADVISE ALL MY FRIENDS NOT TO EITER. * The reviews below are probably from the employees at the dealership....

Working mom

Aug 27, 2012

This is the 4th Honda I have purchased(3rd for my husband). All 4 Hondas were bought at Dean Honda. I feel that Dean Honda is very friendly and fair with customer service,repairs,maintenance,and selling. Bill Ryan was once again a pleasure to deal with. Honda a great vehicles and I recommend Hondas to everyone. I view Hondas as very safe and reliable vehicles. They're also fun to drive! Love my new Odyssey!

marie carozza

Aug 27, 2012

The time it took to make and complete the deal was a little long, but other than that it was a good experience. We talked to Jason on the phone before we came into the dealership. He answered all our questions but was unavailable to meet with us and that Jim would take care of us.

sjconville

Aug 24, 2012

1st time using Service, they got me in 2 days following my call for a coolant leak problem, took the car promptly and as it turned out to be minor- I was out of there in 45" and off to work. I couldn't be more pleased. In the past, with other vehicles, I avoided having service done at the dealership. So far- I'm happy with Dean

Paul Armbruster

Aug 23, 2012

Tony is very friendly, honest and a "stand-up" gentleman. This is the third car we have purchased from Dean Honda and Tony was our salesman for all three. I would recommend family and friends to ask for Tony if they were going to Dean Honda.

Mailman

Aug 22, 2012

Great service. Pleasant employees. Nice atmosphere

Krivski

Aug 16, 2012

Everyone was friendly and helpful. Our salesperson Jason, was very knowledgable of the particular make of car that we were interested in. He made the process of paperwork less drawn out by his interaction with us. We are very satisfied with our 2012 CRV. We look forward to dealing with Dean Honda in the future for our car maintenance.

booooo

Aug 11, 2012

was in & out quickly as promised. Car was washed and any discounts applied

Susan

Aug 8, 2012

I hear you may move the facility. Don't move to Route 51. Harder to get to.

Barbara

Aug 4, 2012

Business is all about relationship, and the service dept at Dean Honda has always been very professional and very nice to us--a good relationship. Less than 3 hours for front brakes, oil change, rotating tires and inspection including heat shield near catalitic converter. Plus all the fluid checks. Nicely done.

Honda Lover

Aug 4, 2012

I purchased my Honda Civic in 2008 new. The reason I continue to come back to Dean Honda for service was initially when shopping for a new car Dean was the only Honda dealership that worked with me as a woman purchasing a new car. I was treated with much respect and given a great price. The only time I could not use Dean was when my tires when flat after going to a car wash and the Honda towing would not allow me to go to Dean I had to go to Moon Honda. So even though it is a little out of my way because I do work at the airport and Moon Honda is closer I prefer to go to Dean Honda. Thanks Dean Honda and all associates for doing a great job each and every time. Sincerely Mary Lou Fink

Richard

Jul 31, 2012

the car was taken in for an oil change and inspection, the work was done on time, I was satisfied.

Karezzel

Jul 31, 2012

We own four honda civics all from Dean Honda. We love them and Mr. Perry always takes great care of us. Our 2003 was there for a recall and I was in and out in no time. Great service.

1civic

Jul 26, 2012

Everything went swell at Dean on Monday.I would reccommend Dean Honda to everyone.I will continue to patronize Dean Honda. Thank you, Valerie Pasco

keefeck

Jul 24, 2012

I have been buying from Dean for 15 years. The Hondas I have bought and the followup service visits have been good. Also, the dealership is convinently located for me.The employees I have been in contact with are very courteous and make you feel like a friend, especially, Tony Coppozola who sold cars to me.

dbesh74

Jul 18, 2012

Everyone I encountered was courteous and helpful. The problem no longer exists with my truck, and was done in a timely fashion. So far I am ridiculously pleased with my Ridgeline, for it is the best kept secret on the road. I am glad I purchased from Dean Honda.

ewest175

Jul 18, 2012

Tony was informative, relaxed, and accomidating. We had an extremely positive experience. You should give him a huge bonus in his next pay. TAH DAH!

kevinmyeckley

Jul 17, 2012

This past June 11th or 12th, I recently leased a 2012 Honda Accord LX 4-door sedan from Tony at Dean Honda. In less that 2 weeks time, I scratched/bent up my right front wheel cover by mis-judging a turn. I took my car in & the service advisor said that Dean Honda would take care of this for me. He said to have a seat & it should not take very long at all. True to his word, it was all done within 30 or 45 minutes & he said that I did not owe them anything for making this repair. They removed the bent up wheel cover & put on a brand new wheel cover for me at no charge! It was so nice to be treated so well & to know that Dean Honda & it's staff are ready to deliver exceptional service & value to their customers after the sale. I would bet that this level of service would probably not be found at any other dealership. Kudos to Dean Honda & their service advisors!Sincerely,Kevin Yeckley(cell) 412-651-3736

c s komorosky

Jul 11, 2012

The service was perforned in a reasonable amount of time and at a competative price. I appreciate the car wash and the friendly atmosphere of all of the employees.

jacquiejaye

Jul 5, 2012

I walked into Dean Honda with a quote from another dealer hoping to get a better deal. Within 2 minutes Mr Ussia approached me and i found him to be very courteous, helpful and he made me feel valued as a potential customer. No hard sells pitch or the so called car salesman nonsense he took the time and made me want to buy a Honda. The dealership went out of its way to make sure that I was satisfied. While waiting for my vehicle to arrive Mr Ussia took ill and Mr Richardson stepped in to finish the sale. When I picked my CRV up he took the time to explain its features and I really did appreciate that. I love my Honda and I will come back to this dealership for my next one!

kaufmanre

Jul 4, 2012

no pressure very friendly prompt courtious extremly helpful and informative with information and utilized electronic media to communicate so minimal time spent at the dealership

Karen

Jun 25, 2012

Thanks for us receiving the mail that had instructed us to take my care to be checked!

jadorus

Jun 22, 2012

I was happy with the deal and expedition on my Ridgeline purchase. I felt that Harry was great in accommodating quick turnaround time on my pickup due to upcoming travel that I had, and also was very prompt returning phone calls and the like.

Peggy Frye

Jun 15, 2012

You always do a great job for me in service Thx so much, won't be long that a new car will be needed YeaH

Carla

Jun 12, 2012

Purchased new vehicle and another serviced. We purchased a CRV from Bill Ryan. Bill was a pleasure to deal with. He was very patient with us and answered all of our questions. For the first time ever, got exactly what we were promised at the price quoted by our salesman. We couldn't be more pleased with our experience and we will be back! While we were doing paperwork, Bill also saw that our Acura was serviced with an oil change and inspection. The service people went above and beyond to ensure our satisfaction. Couldn't be more pleased with the service as well.

Dean

Jun 12, 2012

I called and was able to schedule my oil change the same day and was in and out within 30 minutes. Great service.

honda enthusiast

Jun 12, 2012

buying is very nice time and service is always a-ok i am very picky person and i am very satisfied with everyone there thanks

Pokey

Jun 12, 2012

I called the Service Department to schedule an oil change which they arranged for that same day. They took the car immediately when I arrived and were done in a jiffy. Then they recommended two filter changes which I had them do. They used the coupons that were sent in the mail, and even rewrote the bill to accomodate the better coupon when I opted for the filter changes. Then they washed the car before they returned it to me.

cjgcamelhump

Jun 12, 2012

I am always satisfied with the work done and the the employees are more than gracious. They do not push any work to be done on your car, instead they suggest when or where it should be done.

spmom

Jun 12, 2012

This dealership has always gone above and beyond to help me out. I bought my second Ridgeline and I love them both. From sales to service they're excellent!

VROSE

Jun 6, 2012

I am not sure of the salesman's name, but he was not really very considerate. I went there to test drive a Hundyai Elantra (SP?). The car was covered in rust. As soon as the saleman found out I did not want to buy a vehicle that had rust on it, he passed me onto another sales man. I felt that he was rude & not necessary. I was disappointed in his attitude.

Dave T

May 14, 2012

I found the salesperson - Jason - to be extremely helpful, knowledgeable and patient. I was with my 21 year old daughter helping her to pick out what will be her first car. Jason was also very helpful in walking me through my first car lease.

Commuter

May 10, 2012

Their staff is friendly, accomodating, and will go to great lengths to get you the best deals. When I bought my car there, the whole process - from sales to the finance office - was easy and quick. I go to their service shop for all my Honda maintenance. They go above and beyond. I recommend this dealership to all of my friends and family (both my siblings now drive their Civics!).

luvbimmers

Dec 8, 2009

Dan Z have me great price over the Internet while Dan G showed me the vehicles. I found them to be extremely polite, professional, and pleasantly humorous! The only reason I ended up buying elsewhere was because I got a better trade-in value for my Odyssey. I would not hesitate in recommending this dealership to amyone.

ranand00

Jul 24, 2009

lowest price amongst all dealerships.good,friendly staff,bill was great .would go back again.no haggling.explained the details both of the car and the finance very well.got me the car and color in wanted in 1 day.i was happy with the deal.before i bought the car i did shop or ask for a quote from all the dealers in pittsburgh

Pittsquirrel

May 26, 2009

On 5/25/2009, I went to Dean Honda to buy an Accord. DAN ZEDIKER manager of Dean Honda shouted at me who is customer "GET OUT!!!", while all his staffs were watching. The only reason he roared like crazy was I wanted to knock a few hundred bucks off the price he gave.DAN ZEDIKER needs be fired! Otherwise Dean Honda will not survive!