Used Cars for Sale at Dellen Chevrolet Buick GMC in Greenfield, IN

Gary Roberts

Nov 19, 2021

I took my Traverse in when the engine light came on. It has been decades since I have taken a car to a dealership service department as I had never once had a satisfactory experience and often felt completely ripped off. As I now live in Greenfield and pass Dellen every day on my way home, I thought I'd give them a try, and was more than pleasantly surprised. The service area is immaculate, they are organized and on time, and the staff was professional and courteous. They even called when they said they would and let me know that my car was ready when they said it would be ready. Even better, they found a special warranty that I was unaware of that covered the cost of the repair. My car is now running smooth and clean. This is what a service department should be and I will not hesitate to go to Dellen with any service needs down the road.

Brayton Wood

Sep 30, 2021

Terrible customer service. Tried purchasing a brand new vehicle and was treated very poorly. Did not haggle on msrp as it was brand new. Took the trade in offer we were given and agreed on a price. We then mentioned we qualify for GM Employee pricing. The salesman, Stuart, then said he would have to check and see with his sales manager if that would work. Knowing he messed up by not asking about that discount in the first place, we were told by Stuart the discount was not offered by GM on that specific vehicle. We had already been told it would work by another dealership on the same vehicle. The general manager, Gabe, then came in to tell us he gets to pick and choose who gets GM discounts on new vehicles and we were basically out of luck. Gabe was very unprofessional and rude during the time he spoke to us. Instead of owning up to Stuart’s mistake of not asking about the discount up front and then even attempting to try to make it right with us, we were told we could not purchase that vehicle with employee proffered plus pricing and they weren’t going to help us any further. Highly recommend to NEVER shop at this dealership! They are out to take your money and move on to the next customer, not offer a good buying experience or good customer service! Purchased the same exact vehicle at another dealership with the GM discount applied with no questions asked! Time to choose new management at Dellen Chevrolet! What a waste of time!

David Ricks

Oct 22, 2021

Took my 2020 Silverado in for a couple of recalls. Was notified of a minor issue, truck slipped off the lift arm, no visible damage. The minor damage was confined to the underneath, service department stepped up and took care of the issue. Gave me an equal to better loaner. Nothing but a positive experience.

Tammy Gregg

Sep 17, 2021

So sorry to have to say this, as the employees are so very nice to work with. However, I was not really comfortable with the pricing. Feels like (even with a coupon) the brake job was a little high and I definitely believe the cab air filter was over priced.

Angie Majority

Jun 9, 2021

I had the best experience and you all took really good care of me.