Used Cars for Sale at DeNooyer Chevrolet in Colonie, NY

JC

John C

Nov 22, 2016

Great experience. No high pressure, saved on insurance.

A

Avenger

Nov 7, 2016

Bought a 2012 Avalanche still under original bumper to bumper and drivetrain warranties.After about a month the front driver side headlamp assembly was full of moisture and the passenger side exterior door handle started pulling away from the door. Called Denooyer, explained what was wrong, made appointment, no problem, right? Wrong.The Day of appointment the 1st thing wrong was they had no idea why we came in, even though they send a confirmation with details of the problems. Then they started questioning the mileage, then what was covered, then told my wife they will get her a shuttle to take her home. What!?! Under the warranty they are suppose to provide a loaner vehicle of similarity. So my wife left with our vehicle and called me to tell me what happened. I called Denooyer and once again explained what was wrong, told them they were suppose to give us a loaner, car, and fix my truck. Oh no problem sir. So we rescheduled the appointment. Brought it in on that day, got our loaner, drove off, life is good, right? Not! About 3 hours later I get a phone call from someone who isn't our advisor telling me that the door handle is not covered under warranty because it's cosmetic. What!?! It's a door handle! It has function. Then they changed the wording and called it trim. So apparently if you buy a car, pull off the lot, and the door handles come off its on you. Then he tells me the moisture in the headlamp assembly is normal. I would've agreed to that statement except the other headlamp didn't have a bit of moisture in it. The driver side has had moisture in it for 3 weeks and counting. So annoyed! Then when picking up my unfixed truck they had something in the paperwork saying headlight needs a capsule. They said I declined the capsule. One, this was never mentioned to me and two, what the xxxx is a capsule and why do I need it if there is nothing wrong according to Denooyer service people. In Summary :Both of my cases, they are wrong andGM Warranties mean nothing to Denooyer.Done with Denooyer!

S

Sam123

Nov 6, 2016

I saw a commercial on the 2016 chevy malibu and went to denoyer to get one and that was when my nightmare began . I spoke to this horrible salesman called Chris Magnano who rushed me into the deal without explaining into detail. Within five months this neww cars engine broke down five times after each repair . Chris never picked my calls or even return my emails . Denoyer don't care about you and your car after they get their money. If you are planning on getting new car Pls don't go to them or get any chevy model . DONT WASTE YOUR MONEY!!!!

AB

Aaron Brown

Oct 13, 2016

From the first moment I walked through the door my experience with DeNooyer Chevrolet was easy, enjoyable & hassle free! I especially enjoyed getting know & work with Armand & Marc Murphy.

I

iceykyle

Oct 10, 2016

Terrible experience. Denooyer worked on my car and ruined the door panel. It's been there over 3 times now and still not fixed. Left voicemail messages and they never got back to me, time to switch dealerships. Would NOT recommend their service at all to do even simple tasks! They are all very unprofessional and do not care what the customers concern is. They caused so much damage on my new car that I'm hoping another dealership will fix under the GM warranty. You always have to wait around, and the service department never picks the phone up, it's always leaving voice-mails and hope that you get a call back. Their sales department is decent, however I will not buy another vehicle from them (I've bought two so far and have had nothing but issues due to their service department).

D

Devthorn

Oct 3, 2016

So im bringing my moms car in for some minor service the service for the car was good no complaints there. But when I walked in the receptionist was rude from the beginning she had an attitude and rolled her eyes numerous times and it was pretty evident she could careless about servicing me. So after I called my mom and got the full name of the guy that I needed help with she called him. I was standing near the receptionist dest for about 10 minutes and she didn't say a word to me. Then about 5 minutes later a lady walks in and she greets her asks her about her day..... she helps the lady and the lady is standing a couple of feet from me and she calls the lady by her name and goes "there's a seat ring area over there with water and bagels" I find it very ironic that the lady got exceptional service when I got very disgusting service. And the whole time I was waiting for the car to be finished I stood in the showroom waiting. Great customer service always starts at the botttom and works it's way up. And the customer service that I received was disgusting and I wouldn't recommend the dealership to anyone.

JA

Joe and Lesley Pallozzi

Sep 9, 2016

We had an incredible experience with Chris Armando, Sales. He took his time and really appreciated us as customers. The overall experience was great. We look forward to doing all of our business here from now on. Thanks again Chris, you are the best!!

M

mgraham33

Aug 30, 2016

My friends and family have dealt with DeNooyer and have had nothing but good things to say. So My wife and I decided to give them a try. Well we went there and bought a 2014' F150. At the time of the deal it didn't have the rear tailgate on the truck and there was a crack in the front bumper and the front bumper was pulled out.. We were told the tailgate is in the body shop being fixed. We asked are you going to fix these things. We got from our sales guy was no we are selling the truck the way it is. Not to mention they were only taking $1000 off the asking price of the vehicle. If I wanted a vehicle like this I would've went to a buy here pay here lot where you get what you pay for. Then there were a few more dents and scratches in the truck doors and fender. . We said are you going to fix those. Sales guy said yes at first. Then all the sudden a day later well we aren't making any money on this truck so they are going to fix the tailgate and the holes in the interior of the truck and that's it. . So you'll have to pay for the other dents. Wasn't real happy about it because we loved this truck. But don't see how you can sell a $30,000 truck and not fix things asked. So we decided to buy this truck and they said it would be all set and were going to take care of the tail gate and the interior holes that they were going to take care of. So we went home and a few days later got a call from our sales guy and he said your truck is all ready. We got down there now coming from Amsterdam it's a 45 min trip one way. We walked around the truck and the tailgate wasn't fixed. Still had a big dent in it, The inside holes weren't fixed and the bumper wasn't fixed. I said to the sales guy what is going on?? I got well the tailgate was supposed to be fixed as he rubbed his head. And the bumper and other stuff well the body shop is busy. I said so you sell me this truck and it's not even done. He said well take it and Ill call you next week to get you in. We said fine. Better get us in. Well that following week my wife had to call him to get us in. So we ran the truck back down there. A few days later we got a call from the sales guy your truck is all set. So we went down there to pick it up. We get there and before we go in we look it over. This time the tailgate was done. The bumper was fixed. But the interior holes were not done and of course the rest of the dents on the truck were not done. So I got the sales guy to come out again and look over the truck with me. Showed him the interior holes are still not done. Body work still not done. He goes oh my god the guy who does that must have forgot. I said so now what, I have to take the truck and bring it back again. He said yeah. I said I'm not very happy. He said I know. I know. So we took the truck and again another week goes by. This time we noticed the truck was parked in our driveway and was leaking a pink fluid. My wife again has to call the sales guy to tell him we have a leak and see what is going on when we can get the truck in. He says I'll call you tomm. to let ya know. So we wait another day.. No call, she calls him and he says oh just call the service department and see if they can get you in and a rent a car. So now we have to make the phone calls to set things up. So she calls and they say we don't have a rent a car available for a few days. So now we can't drive our truck because we don't know what is going on with it. So after a few days our sales guy finally calls us and says bring the truck back down. I said if I bring it down please this time look the truck over to make sure everything is done before we come back to get it. So we drop the truck off. We get a call from the service dept. and they say they couldn't find the leak. You can come get it. We said no it leaks, drive the truck around and let it sit. It leaks pink fluid. Well they keep saying no leak found you can come get it. We said no now it has to go to the body shop. So we have bought the truck a month ago now. We have drove it maybe a week from it being back and forth so much. I am not very happy with the sales or service we got. I would not recommend you guys to anyone. I can't believe you treat people like that, after the truck is paid for and let it leave your lot. I do know I will not be back to buy another vehicle from you guys. Such a disappointment, Figured I would give your dealership a shot. Not a good first experience and that's too bad because I have many friends that are looking to buy new trucks. Well thanks for leaving a bad taste in my mouth. If you would like to discuss this issue with me you can contact me at 518-848-9405.

SR

Susan Reinfurt

Aug 25, 2016

Everything went very smoothly. Great service. Armand has been very exceptional. He's done a great job explaining everything very smoothly.

J

Jessica

Aug 17, 2016

Friendly staff, Andrew, Matt, and Jasmine were wonderful!!! Made the whole process easy and painless. We will definitely be repeat customers!!

JC

Jimmy Clint

Aug 16, 2016

always a great place to pick up a new vehicle . Great sales staff that works with your price range. Couldn't be happier with Denooyer buy your Chevy here'

LP

Linda Peek-Hartman

Aug 16, 2016

I like my car a great deal. Alex was very polite and very easy to work with. Jasmine was fabulous.

AM

Ann macejka

Jul 21, 2016

I had a great experience purchasing my new Malibu. Everyone there was so helpful and made it very easy for me to understand everything. Chris magnano made everything quick and easy. Also a gentlemen Armand helped me understand the car and went over all of its features. Nothing bad to say.

GB

Gary bolduc

Jul 19, 2016

Everything was commendable. Steve Gordon was wonderful and very nice. Armand did an excellent job explaining everything to us. Great service from denooyer.

JG

Jaime Gallagher

Jul 14, 2016

Very smooth process from start to finish. Mark Rizzo is an excellent salesman. Armand the technology expert was great and explained everything very well. My mother purchased her car from here and it was great for her too

PT

Paul tetlack

Jul 14, 2016

A great experience. The salesman nick and Khalil were great very informative. Armand was very helpful and patient setting up the Chevrolet app for me. Overall great experience

JL

Joseph lofaro

Jul 13, 2016

Everything was perfect no complaints. Jasmine was very nice and was very helpful. Steve Gordon was very helpful and helped me found what I was looking for.

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Funk

Jul 12, 2016

Much improved over our last experience!! Jasmine was great as well, very personable young lady.

CD

Chris Doyle

Jun 6, 2016

Sales man was fantastic. Thank you Steve Gordon. The tech guy named Armand came out and helped and was very nice and professional and took his time with me to get everything set up.

HG

Happy Grandmother

May 25, 2016

Mark Rizzo made the entire vehicle buying process a positive one by listening to what my needs/wants were in a vehicle. I never felt like I was being oversold or rushed into a pressure sale. All of the staff we dealt with at the dealership were friendly and helpful.

AH

Angel hammond

May 21, 2016

Everything went great. I had a great experience buying my new Cruz at a great price. My sales person was very helpful and patient with us he got us a great deal on the car and got all the options we needed. Very good person to do business with. A nice kid named Armand then went over the vehicle with us and answered all our questions about the car and got me this cool app that can start the car from my phone. I would definitely recommend DeNooyer to anyone looking for a new or used car.

KB

Kelley B.

May 21, 2016

Excellent experience as usual! This was my first experience with salesman, John Digregorio and it was exceptional and fun. I put him through the paces and he was able to meet every request. The technology experts were as equally exceptional. Jasmine Higgins was very informative and helpful. She showed me many things I was previously unfamiliar with when using OnStar and its application. I'm very eager to start driving my new vehicle. Thank you DeNooyer.

CD

Carol Daggett

May 12, 2016

Working with John on getting a new car was a great experience. He was very patient and pleasant to work with. We then met with a gentleman named Armand at the connection center and took the time to transfer our onstar over to the new car and showed us how to set our presets and use the navigation. He was also very patient and made it easy for us to understand it all. Thank you very much

K

Kelley

May 9, 2016

way to go John DiGregorio got me the car I wanted with the best price.

A

Annr

May 7, 2016

Chris Magnano made our purchasing process seamless and a he is a pleasure to deal with. Jasmine in connection center was very knowlegable and pleasant, helped us set up on star and went through car functions. Very pleasant experience altogether and will come back to Denooyer in the future.

S

smormando

May 6, 2016

Came in for a new car and was helped with better insurance as well!

JJ

Jack Johnson

May 5, 2016

Jamila was very thorough and very smooth and does a very good job at her job and made it quick for me.armand did a very good a thorough job exhaling everything to me and made it easy. Great job from the team

DK

David Kozakiewicz

May 4, 2016

Paper instruction handout may be helpful for future references. Jasmine assisted me and was extremely thorough and knowledgeable. I am not tech savvy and I left the dealership confident with everything she taught me.

DH

Deborah Hodgkins

May 4, 2016

Heath did a great job! Jasmine was Very polite and helpful! Jason Hall was very friendly too,

LC

Linda Customer for life

May 4, 2016

I recommend DeNooyer Chevrolet and John DiGregorio to everyone I know. I been to 2 Other Chevrolet Dealers and John was the only sales person that listened To my wants and needs in my new vehicle and was able to help me select the perfect one.

LE

Lisa Ernest

May 4, 2016

Jasmine was really helpful and and had a great personality. She was really knowledgable for it being her third day.

SD

Shane Drozdoski

May 4, 2016

The salesman Paul did a great job. He was knowledgable and friendly. The technology expert Jasmine was knowledgable and friendly as well and did a very good job.

WB

Wilbur brady

May 4, 2016

Purchase experience process went well with no stress involved. Armand did a terrific job showing me how my vehicle works

DM

David McDonald

May 3, 2016

John d. Was an excellent sales man. Armand came out into the car with us and was very thorough.o complaints.

JR

John Rzeszuto III

Apr 26, 2016

Everything went smooth and I was informed very well about everything. Marc Murphy did a great job as a salesman and Armand was very patient with me.

LW

Lucy wemple

Apr 13, 2016

Everything was excellent. Very patient and kind. Made sure I knew everything. Jay Paul is a great salesman and Armand was very patient and nice. Thank you so much.

GS

George Shuhart III

Apr 3, 2016

I was in need of a new vehicle due to no mechanical issue but a medical issue. I was a proud owner of an amazing vehicle one of the best I've ever owned. Yeah, it was bitter sweet letting her go, sleek, fine lines and sporty. That's were the problem came in and after a total hip replacement at 56 and an extra 30-35 lbs., I was very uncomfortable in the drivers seat due to the design of the sport seat it created so much pressure it was painful to drive and I used to enjoy driving it was my career. I went in to meet up with a Bill Aspirin who my wife worked with previously for ten years, I met Bill to say hi while being introduced during a function or two. My wife throws a lot of well stipulations and limits on everything, I found Bill introduced myself and I gave him a very brief and information filed outlook of what was happing and what my interests were for what I was experiencing. We tried three vehicles as to not irritate the area to much so I could experience the fit and ride comfortably. The first was an SUV, not a fit...The second was the Malibu, it was comfortable and a definite car I would like to drive and experience and the third is the one I ended up with. He talked about it and showed me all the features while sitting in it, then he drove it off the lot to an parking area open and we switched spots, again going over more things the vehicle had to offer, I wasn't paying attention to time or comfort level, anything. Then he let me drive for a while, no pressure good conversation I drove where he instructed me to go, check out acceleration and braking, turning the driving experience. This vehicle i was driving even had a plow which we discussed and operated as well. Eventually we went back now between getting in learning what it had etc.. the drive, experience and now attention to the comfort, I was amazed I have been it the seat longer not just 2x or 3x but 5x my normal limit. The whole process was amazing, if you made eye contact with any associate in DeNooyer Chevrolet you were greeted back with a smile, not to mention the attention to the respect from each and everyone I met there. And the new Center were they go over the bells and whistles your car has They are amazing both of them there assisted with anything with complete patience and thoroughness. My experience and satisfaction with the product was unmatched. By the way I purchased my first Certified Preowned vehicle ever. 2015 Chevrolet Colorado with the Z71 off road package with plow. Looking forward to the time my wife and I go for her to have an upgrade. Thanks Bill Aspirin and DeNooyer Chevrolet for a very satisfying experience along with one of the best service I've ever had...I Love my new ride....it's awesome....I couldn't of dreamt of a truck with a better fit....

GB

Gretchen brahm

Apr 2, 2016

Very very pleasant and the sales man mark rizzo gave us his complete attention to help us the best he could. Armand was excellent and did a good job showing me everything.

GS

George shuhart III

Mar 31, 2016

Justin was very knowledgable and patient with me. Thank you very much

LB

Lorice Bolde

Mar 26, 2016

Justin in the connections center is absolutely amazing

MW

Margaret Webb

Mar 25, 2016

Very smooth buying process. Armand did a great job

PJ

Phyllis joslyn

Mar 15, 2016

Armand did very good at showing me everything. And Bruce did a great job. I've bought off him before. Very pleased

H

Howard

Mar 14, 2016

Smoothest process for me out of all the cars I bought. Thank you Armand for showing me how to use everything you did a great job. And thank you tom for making everything smooth.

RJ

Robin Jacobs

Mar 14, 2016

Everybody was very nice and good to work with. Pleasant and patient. Armand did a really good job showing me everything.

JS

John Santabarbra

Mar 8, 2016

Always have had good customer service experience. Armand has helped me quiet a few times he does a great job

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Picard

Mar 3, 2016

Terrific experience with Bruce and Armand. Very helpful in understanding the car and buying it. We have been coming to buy cars here from Bruce for 25 years.

C

Cherie

Mar 1, 2016

Fantastic. Not intimidating. Ken knew what he was talking about. They made me feel like family. Armand did a excellent job. Showed me everything.

C

Christine

Feb 29, 2016

Dave did a great job with us and Armand helped us out with every feature thank you so much.

J

jhunt

Feb 29, 2016

I previously had been a Ford/Lincoln owner and had an outstanding Dealer I had dealt with. In 2015 the Chevy Colorado really caught my eye and I looked into with DeNooyer and Sales Consultant Richard O'Malley . Richard helped us thru the ordering process and did an outstanding job in getting me the truck I wanted. Now after nearly 10,000 miles and a couple services and recalls the service department has continued with fine quality and polite and professional. Having a caring dealership is #1 thing for me no matter what the Model/Make. Satisfied Customer Joel Hunt

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Mccormick

Feb 27, 2016

I would recommend tony dipace to anyone looking for good service. Buying process was great. Armand did a very well job showing us how to use the new features. Heath followed up with the paper work and did a great job. Thank you

CV

Charles varga

Feb 25, 2016

Understanding the vehicle was made easy thanks to Armand. Buying process went as expected thank you jamila

D

Douglas

Feb 25, 2016

Been coming here 1962. Excellent buying process no complaints. Will be coming back to trade in our Malibu. Armand did a very good job. Thank you Bruce and Dave.

LN

Lynn Ninneman

Feb 23, 2016

Buying process was extremely easy and well explained. Didn't feel like I was pushed into anything. Armand helped us out getting to know the car and jay Paul made the process great and understandable

KR

Kenneth Richeson

Feb 20, 2016

Justin was great! Very knowledgable, you guys are lucky to have him!

F

Fern

Feb 19, 2016

My experience with Justin from the connection center was awesome was very patient and helpful and he explained everything clearly.

J

Jennifer

Feb 19, 2016

The buying process was made easy thanks to Andrew Lobb. And Armand did a great job getting me to know the car and the new features.

L

Linda

Feb 19, 2016

Chris Smith and Armand did an excellent job with me thank you very much!

M

Mark

Feb 19, 2016

They made the process very easy and quick. Armand did a very good job explaining how the car works and Heath made it a great experience.

PW

Paul Wilcox

Feb 19, 2016

Everything was excellent jay Paul and Armand were very helpful.

M

Michael

Feb 18, 2016

My experience with Justin from the connection center was good

PL

Peter loam to

Feb 18, 2016

Every one that I dealt with today was very kind and cared about their job. Armand was very helpful with settin up all the fun gadgets my car has.

ME

Matthew Eck

Feb 16, 2016

Bob Neet and Armand were fantastic! Thank you for my first new car!!!

P

PWilson9897

Feb 16, 2016

Just purchased another car from Dave Mattice and DeNooyer Chevy. We dealt with Dave about a year ago and when I called asking for him he immediately remembered me and was available to see us right away and had the cars we wanted to test drive ready. He was able to juggle multiple customers on a very busy Saturday and not make you wait for anything. It is amazing to deal with someone that knows everything about the product and can make you feel comfortable throughout the selection and the buying process. First time ever buying more than one car from the same person. I highly recommend Dave if you need a car. A real pro! Also, DeNooyer has been fantastic to deal with for regular service and even fit us in for an oil change during the buying process even tough we did not have an appointment.

K

Kathleen

Feb 13, 2016

My experience with Justin from the connection center was great.

CL

Carl Lopresti

Feb 12, 2016

Great service after informing of some problems. They went over and beyond to make me happy and fix what ever problems I addressed.

A

Amelia

Feb 9, 2016

I had a very good experience and everyone was very friendly. Armand was a tremendous help and very intellegent. Also I liked Andrew Lobb, he made the buying process affordable and very understandable.

B

Brandon

Feb 9, 2016

My experience with Justin from the connection center was very helpful.

RA

Rachel and Linda

Feb 9, 2016

Excellent service as always. Friendly, fast, convenient and easy. Bob is our guy, this is our 6th car with him and we send friends and family to him always. Armand was extremely helpful in helping us with the new technology in the car and how to use all the features.

S

Scott

Feb 9, 2016

My experience with Justin from the connection center was excellent, very informative. Jay Paul treated us very well and we appreciate him coming in on his day off. He treats like people and not a number.

JG

Jason geary

Feb 6, 2016

Great people to deal with. Very friendly and understanding. Thank you Francis and thank you Armand for showing us everything.

B

Barbara

Feb 5, 2016

I think Justin was very mannerly and helped me understand all the electronics of the car. He was excellent & very patient and didn't make me feel insecure about my lack of knowledge about present day technology.

AL

Amanda Lawrence

Feb 4, 2016

Andrew Lobb was great so was Armand!!! And the free coffee is yummy!!

CL

Cory leduc

Feb 4, 2016

Everything was as smooth as you could ask for. The Armand was great with the connection center.

F

Francine

Feb 4, 2016

Extremely helpful and knowledgable. Very difficult situation worked out and am satisfied with the results. Mark did a great job so did Armand

JM

Jerremy morin

Feb 4, 2016

The process was fast. Service was fast. Worked with me very well. Thomas explained well. Denooyer purchased my car back for more than what depaula offered. Armand did a great job setting everything up

NQ

Nora quigley

Feb 4, 2016

Wonderful experience. Very comprehensive extremely well satisfied. Taz is a fantastic sales man. Armand did a excellent job showing me everything

3T

3x Tahoe

Feb 4, 2016

Received a complete run around from our sales person Chris Magnano. We were looking to trade in our 2014 Tahoe and purchase a 2016 model. He was hesitant to return phone calls or emails and sometime just wouldn't respond. Finally Chris told us to bring the Tahoe in so his sales manager could look at it and run the numbers. Well after spending 2 hours sitting at the dealership, he still had no numbers. So he lost the sale and Norhstar Chevy got our business.

D

Debra

Feb 2, 2016

I like the fact that Justin came out to help us. It was a pleasant surpise because I thought it was it going to be some up sale type of thing, but it was all help and it was appreciated.

HJ

Hugh jenkins

Feb 2, 2016

Please be more timely with appointments. Great job from Armand I'll give him 5 stars

JL

James loucks

Feb 2, 2016

The buying process was excellent thanks to Matt Horner. And Armand was a great help showing me everything on the radio

SH

Shawn hanshew

Feb 2, 2016

Smooth and professional by ken. Armand was very helpful

SC

Steve Casper

Feb 2, 2016

Chris was a great sales man and thanks to Armand for setting everything up

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Natalie

Feb 1, 2016

Despite a lose toilet seat in the woman's bathroom, I had an overall excellent experience today. Jay Paul was very receptive and understanding and very patient with me. My experience with Justin from the connection center was extremely helpful and informational.

A

Angela

Jan 30, 2016

I had a great experience with Justin at the connection center. Set up my husband's new Silverado and my new traverse.

J

Johanne

Jan 30, 2016

Today's experience was the best I've ever had. My experience with Justin at the connection center was the best! It was excellent.

D

David

Jan 29, 2016

My experience with Justin at the connection center today was excellent.

P

Patrick

Jan 29, 2016

Justin was very clear, precise , knowledgable. I wish I could take him home with me. In today's world you need a tech person and having that at this dealership is necessary and worth it.

PR

Peggy rinella

Jan 29, 2016

Getting to understand everything. The connection center is a fantastic service. Thank you Armand

DD

Diane Degroff

Jan 27, 2016

My experience with Justin and the connection center was very beneficial.

M

Mcdedrick

Jan 27, 2016

From start to finish I was extremely impressed with my experience at Denooyer. My sales consultant Chris Magnano was very knowledgeable and talked to me through the process with no pressure whatsoever. Justin helped me with my OnStar set up so I knew what I was Doing before I left with my new vehicle. I'm looking forward to an ongoing relationship with this dealership.

DP

Dustin Paupst

Jan 26, 2016

Justin was great and left me with no questions. Very pleasant experience.

K

Kw

Jan 25, 2016

Justin was excellent in explaining all details of the technology features in my new car! He is a true asset to your business! Thank you!

MD

Mary Darian

Jan 23, 2016

Very accommodating and knowledgable and answered all my questions. Took care of all the issues

RK

Robin Kravetz

Jan 23, 2016

Today my experience with Mark Murphy & Justin Owens was excellent!! The service was phenomenal! They was super with me.

RD

Robert Douglas

Jan 22, 2016

My experience with Justin in the connection center was excellent!!

RL

Robert Lemay

Jan 22, 2016

My experience with Justin and the connection center was awesome! I would recommend it to anyone. It was an easy process.

DT

Diana Trudeau

Jan 20, 2016

My experience with Justin at the connection center was pleasant, friendly & welcoming. It was very good

J&

John & Joanne Monahan

Jan 20, 2016

Hey Justin Has been really helpful in explaining things and I'm sure if we need anymore help he will be available and give us more good information I would suggest anybody who is buying a new car to go through the connection center. thank you

J&

Julian & Flo Delarosa

Jan 20, 2016

Justin (connection center tech) did a great job explaining the technology in our new truck. We were very pleased.

KG

Ken Galarneau

Jan 20, 2016

I had a great time at the Connection Center, Justin was very helpful for the first time I was able to get my telephone hook up in the car. I am a static about that so once again thank you Justin

SP

Steven Patterson

Jan 20, 2016

I would recommend this service and the connection center to anyone. Justin covered everything.

DA

Donald andrews

Jan 19, 2016

Had a great experience. I learned about my phone with the technology expert Justin. I enjoyed the experience.

SB

Satisfied but could be better

Nov 25, 2015

Don't impulse buy have and spend the time having the vehicle checked over good and if you do find issues bring it to there attenion and they will work with you . I found that the sales department is great but service could use some improvement but all in all they are a good company to work with.

C

CW28buyscars

Nov 24, 2015

I was in the market for a new vehicle and went to DeNooyer Chevrolet to look at Equinox's. From the moment I walked in the front doors I was welcomed and made to feel extremely comfortable. Scott Fyvie, my salesperson, took his time to understand my needs and was very knowledgeable about the Equinox. The buying process was easy and all involved, especially Scott, were extremely professional. Also a shout out to Chelsea from Allstate, who works out of DeNooyer. She reviewed my insurance with me and saved me quite a bit of money. DeNooyer is truly a one stop shop and buy dealership in my opinion.

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NottakingtheBS

Nov 24, 2015

I bought a used car from them which was not a Chevrolet. I took it home and noticed a noise coming from the car that got 100 times worse when I turned right. I took it back to them as asked. The first day they took all day to replace the two front wheel bearings and determine that's not it. Then it sat for 24 hours while they waited for a text from a Honda dealer person (whoever it was) to tell them it could be a steering issue. Now it has to go to Honda. I have asked repeatedly to cancel the contract and return my money and trade as is my right under the NYS law and they keep ignoring that request. Do not buy from them they don't care once the ink is dry.

AM

Anthony Manoli

Nov 8, 2015

The salesman stated the car was cleaned and buffed when it was a mess. Scratches visable on the body that were buffed out to a mirror finish after saying it was unacceptable. A letter from a bank stated that the loan amount was too much for the vehicle year and model. Obviously over charged us.

TP

Tara P.

Oct 31, 2015

This was the first time I had serviced my vehicle at DeNooyer Chevrolet; I was pleased by the professional Customer Service I had received by Dwane Lockrow. He was very knowledgeable and courteous. As we were waiting my son and I walked through the dealership and once again had been greeted by salespeople and other friendly staff. The waiting area was very accommodating with breakfast snacks and coffee and even bottles of water. I finally found a Chevrolet dealership I can say I am extremely satisfied with and will be coming back to.

RA

Robert and Bonnie

Oct 13, 2015

Just want to say how great Jamlia Dadashova is as a sales person so if you are looking for a New or Used car come down to DeNooyer please look JAMILA up you will not be sorry!

P

PamelaT

Oct 8, 2015

Marc started by showing me all of the features of the vehicle, which was very appreciated and definitely something important to me in the vehicle buying process. He was easy to chat with and a wealth of knowledge in regard to the vehicle sales process as a whole. I never once felt pressured or uncomfortable and the atmosphere he created was one of trust, understanding, and a truly informed buyer situation. This was my first vehicle buying experience and I would ABSOLUTELY recommend Marc and DeNooyer Chevrolet to anyone looking for a great deal and a pressure free and comfortable sales environment.

L

Larry

Oct 6, 2015

My car was totaled & I needed a new car right away. Jay Paul went out of his way to get me in a brand new Chevy Silverado. I went looking for a used truck & came out with a brand new Chevy! I can't say enough about the dealership. I am recommending DeNooyer Chevrolet to everyone!

JM

John M

Sep 30, 2015

From start to finish, the dealing with Robert Neet and DeNooyer Chevrolet was simply the best buying experience I have had.attention to detail from start to finish brings me back,thanks DeNooyer guys!

P

PAUL

Sep 30, 2015

I had an alignment done, Dan was quick and efficient and explained everything well. Dwane was helpful and knowledgeable. Look forward to future business.

T

Tara

Sep 30, 2015

We had an excellent experience at DeNooyer Chevrolet with the recent purchase of our vehicle. Marc Murphy, our salesman, and the entire DeNooyer team were exceptional. After a horrible experience with Depaula Chevrolet, we came to DeNooyer and Marc turned our horrible experience with the other dealer around and made our vehicle purchase a fast, smooth, and pleasurable one. Marc listened to what we wanted, found the vehicle we were looking for and got us out of there fast and with a good deal. While there they made sure we were comfortable offering us coffee, water and even took our kids to the customer lounge and put cartoons on for them. It's those little details that put them on top of the rest. Thanks again Marc for all you and your staff did to make our experience an excellent one and we look forward to working with you again in the future.

B

BRUCE

Sep 24, 2015

I BROUGHT MY VEHICLE IN FOR A RECALL, REPAIRS WERE FAST AND DUANE ADVISED ME OF THINGS MY CAR NEEDED IN THE FUTURE. HE WAS NOT PUSHY AND STRESSED I DID NOT NEED THEM RIGHT AWAY. BEACUSE HE WAS NOT PUSHY AND HE WAS TRUSTWORTHY I WILL BE BACK FOR REPAIRS.

K

Kims91886

Sep 24, 2015

I was looking to get out of my old 2007 accord and into something more reliable, close to the price range I was paying for my car at that time and with only one stipulation - it had to have a sunroof. I worked with Dave Mattice and he showed me multiple cars with features I was looking for and worked with me on the price range. I wasn't rushed out of the dealership, he spent a lot of time letting me test drive multiple cars, sat with me in each one to show me the different things they had to offer and then he spent a lot of time with me trying to find the right deal that I could afford. I have never leased prior to this experience and the experience alone without even taking into account the great suv I walked away with would make me lease all over again! I would recommend DeNooyer Chevrolet to friends and family because of the experience I had and the product I left with. Thank you!!

D

DK518

Sep 22, 2015

Visited this dealership with my sister, who's a first time car buyer, to price and purchase a vehicle. From the moment we arrived their salesperson, Chris Magnano, seemed blatantly annoyed that we were taking up his time, was highly impersonal to the extent it was uncomfortable, made suggestive references to the "cheap" vehicle we were interested in, and made no visible effort to help find the deal we needed to drive away happy. Needless to say we will be taking our business elsewhere, and have been left with a long lasting negative impression of DeNooyer and the staff they choose to employ.

FM

Frank M.

Sep 2, 2015

Dwayne is a great advisor. Prompt and courteous, goes above and beyond what you would expect of an advisor. Thank you for all that you do.

T

TIM

Aug 21, 2015

Quick, courteous, efficient, friendly, honest, funny and most of all the best at his job. Will not go any place else.

H

Hagar63

Aug 21, 2015

Who knew? Who knew that a Chevrolet Dealer would have the absolute best selection of used Dodge Challengers in the Capital District? Along with that, a very competent salesperson in Randy Raymond. The entire, low pressure, experience was unlike any dealer that I have dealt with before. If anyone wants the best experience in buying a new ( or new to you ) car - I would recommend Denooyer!

C

Chris

Aug 20, 2015

I went in without an appointment Dwane had me in and out in no time, Great. fast service as always. Will not see anyone else!

J

Jessica

Aug 20, 2015

Cannot find a better service center or service guy. Duane is by far the best. Friendly up beat attitude, comical and sincere. Thanks for the great service you made me laugh and had fun servicing my car. That doesn't happen that you actually smile when spending money but Duane turned a bad day into a good one, thank you.

J

Jim

Aug 20, 2015

I was heading out of town for a week so as always I called Duane for an appointment to drop off my car to have some issues fixed. He had someone give me a ride to the airport and I told him fix whatever needed to be done. I came home and my bill seemed pretty low when I picked the car up. Duane only did the important things needed now and some recommendations before winter. He had an opportunity for $2000 worth of repairs but only did what is needed for now. That is someone I can always trust and will bring it back in October for the rest of what is needed. Thanks for the HONEST service!!

L

Linda

Aug 20, 2015

Dwane is always there for me. If I have any questions about repairs and any future maintenance he is always honest and not pushy. He puts me first and that is important and hard to find.

M

Mark

Aug 20, 2015

I called for an appointment at the last minute and spoke with Dwayne. He told me they were very busy but he would squeeze me in but I may have to wait a bit. I had a headlight out and I had no choice but to wait because I had received a ticket and had to fix it. Dwayne had me in and out in a little over an hour and even signed my fix it ticket. He is the best and always takes care of me. Thanks for the quick service and for signing my ticket.

P

pepcao

Aug 16, 2015

This was by far the best car buying experience me and my husband ever had from the sales guy garry b to the finance manager the insurance lady from allstate we were treated with the upmost respect we were just browsing and were looking to buy and we got our truck same day i just cant say enough good things about this dealership if your looking check them out

DS

Dave strand

Aug 14, 2015

Chris made the purchase of my ZL1 very easy and efficient. When I asked to have the car delivered by 2:00 he exceeded my expectations. When it needed service for a cracked light Chris put me in touch with Duane in service and he had a part within 24 hours and then installed the next day. Thanks great customer service. Thanks guys

KC

Kelly C.

Aug 12, 2015

Very friendly Staff!! My mom bought two vehicles from Denooyer and they were amazing!

MG

Mike Guido

Aug 8, 2015

I went to denooyer to look for a USED truck, talked to Chris he helped me out told me all about the used trucks they have and what he has to offer, i ended up buying a used truck and brought it home, and i wasn't thrilled with the truck, i gave Chris a call he told me to bring it back and we will find something else, So after looking for a hour or two, i ended up in a BRAND new truck for not that much more! i absolutely love this truck, Chris helped me out in every way possible, he knows the product he sat in the truck with me and went over every single button, set up onstar Xm radio told me what the truck has to offer, i have to say that i have bought other trucks at different chevy dealers around the capitol but NO more!! Denooyer is #1 in my book and i will shop no where else! there service dept is great as well if you need any help at all everyone is willing to help and not watch you stand around Dan Quinn saw me waiting for some parts and asked if i needed anything to come to him and i cant say it enough that not only help from Chris and Dan but everyone in that place is awesome and trust me i didn't think i would end up in a new vehicle but dennoyer made that happen, they have so many vehicles and not just Chevrolet there are tons to choose from.. if you need to look for a new or used vehicle look NO MORE dennoyer is the place to be!

C

Christina

Aug 7, 2015

Service with a smile and then some. Dwane always looks out for me and my vehicle needs. I would not go anywhere else.

NO

Newtruck owner

Aug 6, 2015

Had a great experience with Chris Smith- very laid back, no pressure, nice guy. Would recommend getting a car or truck from him!!

CM

Christie M

Jul 29, 2015

I bought my truck there about a year ago. Mark M helped me find the truck I had been looking for for over a year. He was very helpful and made the experience very enjoyable. I just picked up my truck from the DeNooyer Collision Center. My experience working with Ron S was better than I could have imagined. From the day I called the shop to learn about the repair process to the day I picked it up, I was 100% satisfied. Ron helped me deal with my insurance company and kept me updated on the repairs throughout the process. My truck looks great and I can't thank him and DeNooyer Chevrolet enough. I had such low expectations of what to expect with body work - Ron and DeNooyer have changed that for me.

J

james

Jul 28, 2015

great place to come and look at great priced cars with very helpful and friendly staff

S

sandi/Jeter

Jul 28, 2015

mark was very thourough in explaining everything with leasing my new car.

TY

The Yates

Jul 28, 2015

Chris Smith was great to deal with and helped us find our perfect truck. This is our 4th vehicle from him. Go see this guy. Thanks Chris Smith. We will be in soon to see the 2016 chevy camaro's.

KL

Karen Levey

Jul 23, 2015

Rick, Vince, Steve, Joel the best Owner for local GM Ownership.

M

Mary

Jul 23, 2015

I showed up without an appointment and could see Dwayne was very busy at the time. He took the time to look up and smile and then said Miss I will be right with you. He finished with the paperwork he had set it aside and gave me his full attention. There were other people there less busy but did not seem to want to be bothered that I was there. He explained that we would be able to get me in but may be about 15 minutes. I waited he updated me after waiting in the waiting room for about 10 minutes told me my car was in and he would come see me if there were any issues and updates. After about 15 minutes he explained I had had a dirty cabin air filter and the engine air filter was getting there but did not need it at this time maybe next visit. Because of his honesty I had him replace them both and will see Dwayne from now on. Thanks for the great experience.

C

collettechad

Jul 23, 2015

Most unprofessional customer service I have ever encountered in my life. I traveled an hour only after being asked to do so by a sales associate who guaranteed that they could beat a quote that I received from a local dealer in my town. When I arrived the sales rep I had spoken to was unavailable so another salesman met with us. He asked me the specific quote a had received and I told him, he gave me an odd look and that is when the appointment took a turn for the worse. He told us the deal he could offer and it didn't beat the other deal. I politely told him we weren't going to make a deal here. he then proceeded to tell me the quote I was given didn't exist and called me a liar. His entire demeanor changed and I felt like I was being attacked. He was so disrespectful I will never do business here! I am so glad he showed his true colors before I made the mistake of purchasing from this dealer.

F

FRANK

Jul 22, 2015

ALWAYS FAST AND GREAT SERVICE LOOKS OUT FOR MY NEEDS AND KEEPS ME SAFE

GS

Gary S. from the lower Hudson Valley, NY

Jul 22, 2015

I can only say that every time I buy a new car or truck from Deyooner Chevy in Albany, NY everything is 100% perfect. The salesman Heath M. is on top of all my needs immediately and is professional, friendly and knows his products better than any of salesman I ever had. Plus the owners care about every customer and I like talking with them too. I travel 2 hours to buy from them too. You guys have my business every time I need a new car or truck. Thanks for everything!!!!!

B

Bill

Jul 20, 2015

What a great place to do business. Can't wait to do business again with them.

L

Lee

Jul 20, 2015

If your looking for a deal look no further. This is your one stop shop

N

Nsosa

Jul 18, 2015

Came to denooyer with the intention of leasing a Chevy Equinox and had the pleasure of working with Mark Rizzo. From start ot finish Mark was super helpful and made the entire process quick and smooth. I would definitely recommend anyone looking for a car to check out Denooyer and Mark!

P

pro-tech

Jul 18, 2015

I recently purchased a 2014 Dodge Challenger R/T from Denooyer Chevrolet the selection was amazing. I still don't know how they get so many performance cars and Challengers to boot. Even the Dodge dealers don't have as many Challengers on there lots. I went to just look at the inventory and wasn't really going to purchase a car that day. But when I saw what kind of deal I could get I was on board. The car was as close to new as you could ever find, Randy Raymond was very knowledgeable and answered all the questions that I had. He was unaware that I was a master tech for Chrysler and was testing his knowledge and he passed. The whole deal was a pleasure and I was treated with the upmost respect I will be visiting them again when I need another vehicle in the future. Thank you to the whole team you are all more then professional...

R

Ray

Jul 16, 2015

Every time I go in the dealership they are extremely busy. Dwane always has 2-3 customers at a time waiting for him. That says something when people will wait to see him rather than having someone else write the ticket. He acknowledges each customer and always takes care of the person in front of him first. It may take a little longer to wait but there is a reason he is so busy all the time, people trust him and like doing business with him. He is the best and the way he handles himself even when he is busy is second to none. He always takes care of everyone and I thank him and Denooyer Chevrolet for being the best in the business.

RR

Robert Ritchie

Jul 16, 2015

Service department and service advisor Dwane are never too busy to squeeze in a last minute appointment, even on a vehicle I didn't purchase from Denooyer. Also lease a Silverado from them because the sales department is just as good if not better. If youre looking for a hassle free, positive car leasing/buying/service experience, look no further than Denooyer Chevrolet.

D

Diana

Jul 15, 2015

I love dealing with DENOOYER !!! They take excellent care of me from start to finish. My salesman Joe was patient and took the time to go over the vehicle with me to explain all the bells and whistles. Scott in finance made everything feel so easy, and got me a better financing option than I thought was possible. Every time I go in for service they take excellent care of me, Dwane always make sure I'm in and out and is so friendly. I'd recommend them to any and everyone!

L

Leslie

Jul 15, 2015

can't wait to do business again with them. Great place

EH

Erin Hughes

Jul 14, 2015

I just bought a 2015 Chevy Colorado from Matt Horner at DeNooyer Chevrolet. Matt was very helpful with the whole buying process from start to finish. He also explained the ins and out of the truck. He was a pleasure to do business with and I would recommend everyone that I know to come buy a vehicle from him.

R

Ruzzo

Jul 14, 2015

I appreciated the honesty of Chris Smith and never felt any pressure to buy or lease .He explained everything. Very Clearly and I felt that he was looking out for my best interest and wanted me to be happy and satisfied with my decision.

AR

Always reviewing

Jul 12, 2015

Dwane Lockrow exceeds my expectations when I need service on my vehicle! Always doing the best he can to get my car back to me quickly and works with me when I have to change appts. Dwane is friendly and never makes me feel rushed or as if I am bothering him even when it's very busy. I will always come back for service! My car sales man JayPaul is always right on top of any concerns or needs I may have too! Great team at DeNooyer!

BA

bill a

Jul 10, 2015

I have been a Denooyer customer since I purchased my first new vehicle on 1990. Great products and service.

K

Kyle

Jul 10, 2015

Dwane, was awesome, super accommodating , I needed it taken care of ASAP, and he made it happen! Also hooked me up with a loaner, so helpful. And friendly to boot!

R

Renee

Jul 10, 2015

They are very friendly! great PLACE TODO BUSINESS!

M

Mary

Jul 9, 2015

I was very satisfied with the service at DeNooyer today! I will come back again.

MB

Melissa Boyd

Jul 9, 2015

Every time I come to Denooyer Chevrolet I receive great service! I appreciate the time and effort taken to explain whatever repairs are needed! Keep up the great work Dwane, Dave Hans, Dan Quinn, and Rebecca Hanley!

S

Sue

Jun 29, 2015

They are very helpful, Cant wait to work with them again.

MC

Michael Christie

Jun 27, 2015

Very happy with my purchase, thank you Jamila!! Make sure she gets a raise.

JF

John From NY

Jun 27, 2015

Selling cars isn't always easy to do but when you sell two to the same guy in just 5 days, you must be doing something right. The deal they made me on my second vehicle was as strong as my first. Actually better. Reason being was they were not going to be beaten by the competition. 2015 Silverado, 2015 Impala. Thank you Dave Mattice and Tim Rigney

M

mytruck

Jun 26, 2015

I would like to say ... DeNooyer Chevrolet dearler are the best .. I built my new truck with Dave Mattice. he was so kind and professional. I had to wait 5 weeks for my truck .. and Dave kept me upto date on the truck .. by texting me ( loved it )..my friends all loved my truck and one went and bought one herself, love the referral program .I would only recommend Denooyer chevy team to buy a car from..Helen H ..

RG

R Grignon

Jun 20, 2015

Taz and Tim Rigney, great Help! Will definitely come back for more vehicles!

KK

K Kwarta

Jun 17, 2015

Great experience from start to finish. Very professional and friendly with the sales person. Would highly recommend to all interested persons.

L

Leya

Jun 17, 2015

De Nooyer has always gave me the best respect when buying a new vehicle. Jay Hall "Taz" has truly a wonderful sales person. Went through every step with me clearly. I highly recommend him and this company.

M

Marion

Jun 15, 2015

I have always been greeted professionally. Everyone is very helpful and friendly. The service department also does a great job. I would recommend DeNooyer to all my friends who are looking to buy a car.

JL

James Layton

Jun 13, 2015

Mark Rizzo was a great salesman. Very pleasant and easy to work with. This is the 2nd purchase at DeNooyer and we are very satisfied!

LC

L. Charon

Jun 12, 2015

Nice people to work with, very friendly. Clean dealership. Great place to do business.

H

helen

Jun 8, 2015

andy lobb is a great guy to work with. Bought $ already. Service is great too

MD

Midnight driver

Jun 8, 2015

Chris Smith was very courteous and knowledgable during entire purchase process. I feel confident that Chris had my best interests in mind.

JG

Jennifer G

Jun 6, 2015

Great experience the first time with my 2012 Equinox, I had to come back! Great service, friendly and patient sales team. See Chris Smith!! Thanks so much!!

J

Justyn

Jun 5, 2015

Sales staff is great to work with. they always go above and beyond expectations. They make buying a car a pleasurable experience.

J

Joe

Jun 3, 2015

I bough a great car at a great price. The sales team, including the sales manger, made the buying process impeccable. Highly Recommended!

T

Timothy

Jun 3, 2015

I would recommend this dealership. Friendly environment.

C

Christopher

May 29, 2015

Matt Horner was extremely helpful and friendly. The entire staff at Denooyer was great. The whole experience was smooth and unstressful. The facilities are very clean and everyone was very accommodating.

JG

Jimmy Gecewicz

May 29, 2015

I recently had service done on my 2010 Eqinox by Scott Towne. Scott was very professional, precise and punctual regarding the service needed to repair my vehicle. I certainly will seek Scott out for any future repairs and I would highly recommend others to consider utilizing his services as well. Good job done by a good service man.

ML

Mark LaRose

May 29, 2015

I walked in on a Saturday morning was greeted with a friendly Hello by any staff member in the showroom who past by me - definitely a welcoming experience.I was there to look at a new Silverado 1500 and was greeted by a Salesman by the name of Dave Mattice who is a New and Used car Salesman as well as a Commercial Salesman. I would highly recommend Dave Mattice to anyone he is very Professional and very respectful and he listens to you as too what you want and he knows the Chevy brand very well. I would like to take the time too mention Lou Germano who is a Finance Manager at DeNooyer his Courtesy and Professionalism is second to none he took the time to explain the leasing process and went over all the numbers with me and answered all my questions.

J

Judy

May 28, 2015

I had the greatest sales guy Mark Rizzo. He went out of his way to find the vehicle for me. Dave Mosher has also been great. I would recommend friends to shop here for a vehicle. These guys work with you and get you what you can afford.

ML

Mark LaRose Selkirk, N.Y.

May 28, 2015

From the time I walked into the showroom on a Saturday morning to taking Delivery of my brand new Silverado the following Wednesday I was Treated with Respect and with such great Courtesy.The salesman listened to me as to what I wanted and not what he wanted for me- you don't get that to much at a Car Dealership anymore.I highly recommend to anyone to go to DeNooyer and ask for Dave Mattice who is a New and Used car Salesman as well as a Commercial Salesman.He is very Professional as well as respectful and a Pleasure to deal with and he knows the Chevy Brand.Also a shout out to Finance Manager Lou Germano - he explained the Process of leasing to me and went over all the details with the numbers very nice to deal with I have never had any Dealership before like DeNooyer who wanted to make sure they met my needs and at the end of the process that I was completely Satisfied.

BK

Bill Kuehnle

May 27, 2015

Very helpful through the whole process, and explained everything

JG

JOSHUA GOLDSTEIN

May 27, 2015

CAME IN TO LEASE MY FIRST NEW CAR, JASON HALL WAS WONDERFUL. HE WAS VERY HELPFUL AND KNOWLEDGEABLE. MY EXPERIENCE WITH DENOOYER HAS BEEN EXCEPTIONAL.

P

pacer727

May 27, 2015

Great sales team. They made buying my first truck easy. I would recommend Denooyer Chevrolet to my friends, family and co-workers. Very satisfied

DB

David Busch

May 26, 2015

Everything went smooth at denooyer chevrolet. mark rizzo was great to work with and deserves a raise.

J

JOSE

May 26, 2015

Joe tOMASELLI WAS VERY HELPFUL . answered ANY QUESTIONS WE HAD.

T

Tori

May 26, 2015

Our experience at DeNooyer Chevrolet blew away our expectations. We received extremely friendly and knowledgable service from Chris Smith in choosing our next vehicle to lease. We didn't feel pressured or rushed into making a decision and he spent a lot of time with us making sure we found the best deal that would work for us. I would definitely recommend Chris and DeNooyer to anyone looking to buy or lease a Chevy.

C

CK

May 23, 2015

Easy transaction. Taz and the team at Denooyer exceeded my expectations

R

Randy

May 23, 2015

I typically change or buy a new car every 2-3 years. Different makes and models. So at nearly 50 years old lets say I have a bit of experience with this. I was looking for a 2500 Crew Cab loaded and Denooyer had the truck I wanted. From the moment I walked into the dealership I was treated with respect and never felt a bit of pressure. Bob Neet was my salesperson and I am glad he was. The experience in the industry he brought, gave me the absolute most (way more than I was expecting) for my trade as well as applying all discounts available off of the new truck. I walked out of there with the truck I wanted at a price that was honestly thousands below what I had been offered at other local dealerships. Delivery was a breeze and I left feeling appreciated as a customer. Great Job Denooyer. Awesome working with you Bob. See you again in a couple of years!

CH

Carol H. Jewell

May 22, 2015

My salesperson, Chris Smith, was very knowledgeable and made the process virtually pain-free. All other staff people were equally helpful.

KW

Kelly W

May 22, 2015

The buying process is so easy with Steve and DeNooyer Chevy......I just buy over the phone, and that's the way I like it!

M&

Mr & Mrs. G

May 22, 2015

Fast, easy, excellent service thanks Matt H and Beau for making our buying experience an enjoyable one. We will definitely be back. We highly recommend them. A+++ all the way!!!

RA

Rachel aka The Aflac Girl!

May 22, 2015

Would you like to go to a place that you feel respected as a young lady getting a car where you can always get help? This is the place to go...their receptionist, Tina...is the best around. She has always been the best no matter how busy they are or how busy she gets. Along with how helpful they are...so are the salesmen...and the service and body guys. You always know you are in fantastic hands!

RS

Rachel Stark aka Aflac Girl

May 22, 2015

I recently purchases a Chevy Cruze...they are fantastic if you are a business person on the go! The wifi helps if you are in a dead zone or working with a client that doesn't have it. Randy Raymond is the person to go to if you are a young lady looking for a car. He is very helpful and doesn't talk down to you. He also gives you all of your options, you never feel rushed! So go to him and have a great time getting a car!

HC

HAPPY CUSTOMER

May 21, 2015

When I purchased my car from John DiGregorio, it was a very pleasant and exciting experience. There was no pressure. John found the perfect vehicle for me with very low mileage and the price could not be beat. John is very knowledgeable and personable and I would highly recommend him to anyone. He is an asset to the DeNooyer Sales Team. Thanks again John, you are the best!!!!

JL

Jim Logan

May 21, 2015

Very friendly and helpful, very knowledgeable about the vehicle. Overall good experience

JB

Jodie B.

May 21, 2015

Mark Rizzo provided excellent customer service through my entire car buying process, his knowledge was outstanding! Thank you Mark for the superior service!

S

Silverado9

May 21, 2015

Wanted to let people know that if you need a new or used vehicle, Dave Mattice is your guy. Great experience buying a car, down to earth no pressure and great knowledge. Considered buying from a close friend at another dealer, and Dave won my business. Will be bringing my wife and friends back. An outstanding experience and an equally great guy. Cant say enough!

S

sp347

May 21, 2015

The minute we walked into the showroom I was t treated with respect. I was very excited to be able to leave with a brand new Silverado (which is exactly what I needed for my daily activities. I would recommend that anyone who wants a very good deal with a lot of hands-on treatment that they ask for John Digregorio. Thank you so much for a great deal.

TC

Timothy Ciarfello

May 20, 2015

very good service, throught the process with purchising my new car. felt no pressure, and i felt i was stared into the right direction. absoulutely love the car ,and would definitelt reccomend anyone here. for a vehicle purchase.

E

Elisa

May 19, 2015

Very friendly staff and helpful dealers. When buying a new car we worked with Taz and he was very quick to respond. It was a good experience shopping for a new car!

FH

Francis Hallion

May 19, 2015

Purchased a new 2015 Silverado from Jamila. Very pleased with my experience.

R

Raptor2010

May 19, 2015

Worked with Mark Murphy and couldnt have been an easier process. I was in and out no back and forth drama. Was the best expierence ive had in a dealership.

SB

Sandra B

May 19, 2015

very happy to be doing business with Steve Gordon and DeNooyer Chevrolet because he listened to what my needs were, gave good advise and delivered. I wouldn't buy anywhere else

TM

Tom Mearns

May 19, 2015

I recently bought an Equinox from Denooyer and the assistance I received from Dick O'Malley was nothing but first class. He made the process effortless and pleasant. He took the time to find out my needs and provided me with an excellent vehicle. I also want to thank Matt Ross in the service department for his assistance the other day when I had a minor issue with my vehicle,he got me in and out in a very timely manner also got me an estimate for an add on that I will be having done in a couple of months. I would recommend DeNooyer to a friend or anyone else. Again Thanks guys for making my dealings with DeNooyer a pleasant experience.

HB

Hal B

May 18, 2015

Between my company vehicles and my personal vehicles my experience with Steve Gordon and DeNooyers has always been a delight. The figures are always straightforward and he gets us what we need everytime. I will always do business at DeNooyers

MW

Mr. Walthers

May 18, 2015

Was looking for a new truck and at the time GM was not building extended cabs. 6 months later a truck was priced out for me by Chris, we could not locate one, so we had to special order which Chris helped me with. Very happy with his service.

KL

Keith Lezatte

May 18, 2015

I recently purchased a 2015 Chevrolet Corvette z06 w/ the z07 package from Chris Magnano. He was incredible, his attention to detail and willingness to go above and beyond is what set him apart from other dealerships I've gone through. I can't thank him enough!

DA

Dave and Diana

May 16, 2015

We came in to test drive a new malibu. The staff was very friendly and the sales staff, specifically Jamila, was exceptionally pleasent and very knowledgeable. We were able to test drive with no pressure at all. We were then given the oppurtunity to go and compare other cars and via email Jamila promptly and pleasantly answered any question to compare with other cars and set up an appointment with her at our convienence. At our appointment, we were treated respectfully and with courtesy by the members of the DeNooyer team and when we purchased our Chevy Malibu, it was a very painless process.

EL

Electric Lucy

May 15, 2015

This dealership is very knowledgable about the Volt and educated me and my husband. They were very polite, informed, and helpful in helping us make a decision to purchase this vehicle. Anthony DePace was extremely helpful to us with information about the Volt. Now I have gone for service for this vehicle and the service department was also very professional, polite, helpful and knowledgable about my vehicle's service needs. Matthew Ross was very helpful and professional. The dealership is also clean and everyone there is friendly and polite. The waiting room is comfortable and the rest rooms are clean.

G

Groovyhoovy

May 15, 2015

My husband and I were shopping for a Chevrolet truck as his 2005 Colorado had almost 100,000 miles and was starting to have issues. He had purchased his Colorado from DeNooyer and was happy with the experience, so we returned to this dealer. Salesman Andrew Lobb took great care of us and we purchased the last Colorado on the lot late on Tuesday afternoon. My husband needed it for a job he had on Thursday morning, and Andrew and the team at DeNooyer took care of all the details (including having a bed liner installed). We were able to pick it up on Wednesday evening. Andrew was great at explaining all the new features of the truck, especially the new electronics, and we drove away very satisfied with our experience at DeNooyer.

L&

Laura & Jonathan Sehl

May 15, 2015

Our salesperson Jamila, was wonderful, very kind and understanding to what our needs were for a new car. She did not make us feel pressured is any way. She is definately an asset to Denooyer Chevorlet.

BM

bIG mOUNTAIN mAN

May 14, 2015

That guy Dick O was pretty good. I feel great about my purchase.

HC

Happy customer

May 14, 2015

I was a hands on guy and used to do my own repairs, change my own oil etc. I don't have the time patience or the ability to do it anymore. In most cases the dealership is cheaper to change oil than it is for me to buy the supplies and do it myself. Was referred by a friend and was told Dwane was the guy. He is very knowledgeable and helpful when it comes to answering questions. Dealership has a real nice waiting area with donuts and bagels and coffee, cant beat it.

J

Jerry

May 14, 2015

We have a security business and we use vans. We have purchased over 30 vans from Steve and we have found his personal service so great that we wouldn't consider doing business with anyone else. DeNooyers service dept is just super! It's customer sevice like we get from Steve and DeNooyers that is so rare these days

K

Kimmy

May 14, 2015

I have been coming to your service department for 3 years now and Dwane Lockrow is one of the biggest reasons I come back. Him and Ron make me laugh when I come in. Great personalities make great advisors, good people persons.

L

ladyhratt

May 14, 2015

After a horrific two weeks diligently looking for a car to replace the one that self-destructed in traffic. I walked into De Nooyer Chevrolet. I was frazzled, hot and my temper was nasty. Joe Tomaselli met me at showroom door with a cool drink. He listened to me and immediately brought a few that were appropriate. Joe was professional and kind. Thank God for your help.

R

Raider

May 14, 2015

I have been to several other Chevrolet dealers. I was a customer of Action Chevrolet for many years, they closed and I tried DePaula, worst mistake I ever made. I went to Denooyer about 4 years ago and was greeted by Dwane in service. I have been back to him since then. Best service person around. Honest and friendly and makes me feel welcome. He has a great friendly demeanor. Pleasure to do business with.

DD

DANIEL DINOLA

May 13, 2015

THANKS JOHN DIGREGORIO I LOVE MY 2013 CHEVROLET MALIBU.

F

Faith

May 13, 2015

I am so happy I came here. They treated me like family. I want to give a big Thank You to Beau and John Digregorio!!!

H

Hannah

May 13, 2015

Great expirience with Jamila. Helped out immensley and made my first buying expirience great! Would recommened her again.

LL

LOUIE L

May 13, 2015

Service at DeNooyer should be the benchmark standard for all Chevrolet dealerships. Led by Mr. Dwane Lockrow, the service staff is professional, courteous and knowledgeable. Every time I'm there I feel as though the service team acts in unison to accommodate my needs so I can get in and out. Mr. Lockrow always makes me and my family like we are the best customers the dealership has. Great guy, great team, great dealership!

M

Marie

May 13, 2015

Had friends rave about the service department and Dwane Lockrow. Found they were right. In and out no hassle and no pressure for selling additional items. Thanks I will be back.

RS

Rachel Stark from Albany

May 13, 2015

When I come in for anything...whether it is a small question or a big one or just making an, Dan Quinn has always been so helpful. No question seems to be pointless. As a female it is nice to be treated like you have a head on your shoulders and that you care about your car. Never have I been talked down too and that is why I never mind coming in! So if you want to go somewhere and get good service...head on over there and ask for Dan!

SV

Sigrid vompa

May 13, 2015

I would highly recommend my sales person Chris Smith to my friends and family

TD

Trish Doyle

May 13, 2015

Matt Ross, a service advisor kept me informed regarding the repairs needed on my 2012 Impala. He was courteous, efficient and helpful. He offered me a loaner car which I didn't need and when my car was done,he sent a driver to my home to pick me up. He also kept me inform as to what repairs I needed and the cost of the repairs. I am pleased with the repairs and would highly recommend Matt and Denooyer Chevrolet to everyone.

CB

Colleen B

May 12, 2015

After 12 years I decided to purchase a new car. My husband and I visited a "competitor" and unfortunately had a typical unpleasant car buying experience. Then we decided to try DeNooyer. From the moment we walked in the door and were greeted by Dave Mattice our experience at DeNooyer was no pressure, no hassles and very pleasant. Dave asked all the right questions and in less than an hour had the vehicle I wanted at price that was $1300 less than the previous dealership we had visited. Even the trade negotiations were fair. Dave was very knowledgeable was alble to answer all my questions. I would strongly recommend DeNooyer and especially Dave Mattice.

DS

Donna Sipperly

May 12, 2015

I purchased my '14 Impala from Chris and from the beginning of the process to the end was a total and completely wonderful experience! He was never pushy. He gave me the information I needed to make the choice that was best for me. Chris showed me several vehicles on the lot, had me take them for test drives and showed me a complete comparison. Once I made my decision to purchase the Impala LTZ, he found the one I wanted in the color I wanted. We then agreed on my trade price and the rest is history! The day I picked up my new Impala, it was in pristine condition!! Chris went over everything in the car with me and sent me on my way! I highly recommend you see Chris when you are in the market for your next vehicle.

E

Erik

May 12, 2015

they were friendly service was quick they were none pushy wwhich is nice change from other dealers high pressure sale tactics so in less than 5 hr i had my new car !

PC

P. Carroll

May 12, 2015

My husband and I have purchased two Silverados and one Equinox at DeNooyer Chevrolet. Our daughter has also leased an Equinox. Andrew Lobb has been our salesman each time. Couldn't ask for a nicer guy. We have been very happy with each experience we have had at DeNooyer.

S

Sig

May 12, 2015

Recently I returned from Florida just in time for my scheduled oil change,tire rotation and required NYS inspection. I made an online appointment and all services were performed in a very timely manner. My 2013 Avalanche LTZ (Black Diamond Edition) just had it's two year anniversary and we are very happy with Denooyer from the original sale thru the latest service visit.

B

bishop

May 11, 2015

overall great! exp. bought a 2014 ford mustang convertable stone grey

C

Cheryl

May 11, 2015

We are purchasing our fifth car from Andy Lobb and we are pleased as always to work with him!!!!!!!

HR

Henry Rosenzweig

May 11, 2015

I enjoyed working with Tony. He understood what my needs were and found a vehicle they met them. I would highly recommend Tony.

KD

Kevin D

May 11, 2015

This was a great overall experience from start to finish. From Dave Mosher to my salesman Chris Armando. Everyone went the extra mile to assure my satisfaction.

KF

Kim Fitz

May 11, 2015

Dwane brings my car in when I service it, washes it, provides loaners when I need it. My husband loves the service department as well.

LB

Lisa B.

May 11, 2015

I have bought 2 vehicles from Denooyer and always have great service. Where else can you go where your service advisor will pick your car up bring to be serviced and deliver it back to you when done. That is exceptional service and I thank Dwane for providing it.

W

william

May 11, 2015

joe was a great salesperson and went through every thing on the truck with me

D

Deajounaise

May 10, 2015

I had a wonderful experience getting an oil change whlearned I needed new breaksMatt Ross was patient and understanding when I was hesitant to buy as many ppl are taken in these situationsI now feel I have a safe car and was happy to give denooyer my business!

P

Pat

May 10, 2015

I've been put through so much nonsense at other service repair facilities but since I stopped at Denooyer I have now found a place I can trust. My service advisor Matt Ross was phenomenal in every way, shape, and form one could ask for. He was knowledgable, personable, and very helpful. Thank you so much for helping me gain trust in dealerships again!

PH

PETER H

May 10, 2015

MARK RIZZO, WAS GREAT, HELP GET TRUCK , Z71 LTZ, 2015. HELP LOST OF MY WIFE,TRADEING HER CORVETT, THANK YOU MARK,

B

BDP

May 9, 2015

OUR SALESPERSON AT DENOOYER CHEVROLET WAS MATT HORNER. HE WAS A PLEASEURE TO DO BUSINESS WITH. THERE WAAS NO SALES PRESSURE AND THE DEALINGS WERE FAIR AND HONEST. THE FACILITIES WERE CLEAN AND PLEASANT. MY WIFE AND DEFINETLEY RECOMMEND DENOOYER CHEVROLET AND ESPECIALLY OUR SALESPERSON MATT HORNER IF YOU'RE THINKING OF PURCHASING A VEHICLE.

C

Charlie

May 8, 2015

I purchase a used, new to me vehicle from Mark Rizzo. Mark knew what I was looking for and the moment it came in on a trade he knew I would love it! Mark went above and beyound throught the entire process :) Thanks DeNooyer Cherrolet and Mark Rizzo! Karen M. Sullivan

C

Charliesmomma

May 8, 2015

I was in a couple of weeks ago and had the best service. Went in for an oil change and needed new tires. Matt Ross was the person who helped me. Being a girl most car places take advantage that I dont know much about cars but Matt was straight forward and really explained to me what my car needed and why. BEST experience. If your going to go to DeNooyer i would recommend asking for Matt. Happy all around!

D

Dave

May 8, 2015

I live out of the area and my son's car (formerly my car - a 2006 Saab 9.3) needed emergency repairs. He is student at SUNY Albany and for the past 5 years the car has had been meticulously maintained in Rochester by a Saab mechanic. Naturally I was a bit leery of an out of town repair facility. Phil Gagliardi took the time to call me, kept me advised of the repair process and was very flexible in pricing. They even provided a loaner car. I highly recommend Phil Gagliardi and the service center at DeNooyer Chevrolet.

D

Deb

May 8, 2015

Have been to Jiffy lube and I may at times pay a little less but I do not get the type of service I get when I am at Denooyer. Dwane has provided me courtesy shuttles to and from work and that is most important. The entire staff is friendly. Have worked with Dan Quinn before as well and he has treated me well. John Cordi is always great with the phones when making an appointment. Thanks to all for taking care of me.

E

ernie

May 8, 2015

Dwane is always helpful, in a bind and had to wait for a while to get a rental has even let me take his own truck for a few hours for work, now that is service at its best.

G

Geno

May 8, 2015

Been to a lot of dealers and worked on a lot of cars Dwane by far is the best in the business. He has what it takes to make spending money the right thing to do because he explains the main items needed and does not push or try to over sell. Definitely has integrity. Refer your dealership all day.

G

Gully

May 8, 2015

The is no greater dealership anywhere and no better service man than Dwayne Lockrow. I didn't buy from the dealership but do my service work with them because of Dwayne and it isn't a chevy and they still do great service work on it.

J

jc

May 8, 2015

The team is great, Marc Murphy was wonderful to work with.

J

Jimbo

May 8, 2015

Used to service at Depaula Chevrolet when Dwane had worked there, followed him to your dealership because of the way he takes care of people. Also found out the whole staff is much better to work with, so much more friendly. I even used to buy cars from the other dealer but thanks to Dwane I buy from Denooyer now.

J

Johnny

May 8, 2015

Great service provided by Dwane every time I come in. Upbeat, friendly, polite and always smiling. Makes having the car serviced easy and pleasant. Thanks for the awesome service and great facility. The service manager Rick is great to.

J

Johnson

May 8, 2015

Great customer service. I brought my mothers car in for some work and everyone was very friendly. Scott was a pleasure to work with. Thank you for everything. Highly recommend them.

K

Keith

May 8, 2015

When Salisbury was in business I would service my car there but after closing I had to start bringing my car somewhere and chose Denooyer. I realized after all those years the great service facility I was missing. Dwane has been my service advisor now for about 4 years and is always the best, couldn't imagine anyone else to see when I come in for service.

K

Kevin

May 8, 2015

I was referred to dealership through Dwane Lockrow's nephew if I ever needed my Silverado serviced. Found out how good he really is after taking care of me. His nephew said he was the best and now I am convinced. Had my truck service there 4 times now and even though I have a free maintenance plan he treats me as if I am a customer spending money and I bought the truck from him. He has my business for the future and when I am ready to buy again I will be there to see him to set me up with a salesman.

K

kim

May 8, 2015

I had a very pleasant experience bringing my care in for service.Scott Towns was very helpful and pleasant and explained thoroughly what needed to be done . Would recommend Denooyer service to all.

P

Pat

May 8, 2015

Been coming to Denooyer for some time now and had a lot of advisors but by far Dwane is the best. He always looks out for my impala but more importantly my family. That's the way to do business. When you have someone put your family ahead of just trying to make a buck it means something. Thank you for the great service.

S

Suzy

May 8, 2015

Purchased my vehicle from Dave Mattice and had it serviced by Dwane Lockrow and the service was excellent!

T

Tony

May 8, 2015

I was sent to you by a co-worker and was told to see Dwane. Word of mouth advertising is the best, especially when the person takes care of you just like your co-worker said he would. Dwane has my vote for dealer of the year. Thanks for living up to the hype someone gave you as the best advisor around.

WT

William Towne

May 8, 2015

chevy cruise engine light came. went to dealership , saw the service writer Scott Towne, found the gas cap was not on tight. cap was then tightened and cleared check eng. light. I was on the road within a hour. I was very happy with the service at that dealership.

W

Wopster

May 8, 2015

I had gotten a flat tire and happened to be next to dealership. When I walked I was greeted by Dwane, and when I explained I had a flat he came out with a jack and helped me get the tire off, come to find out it needed a valve stem. He had me in and out in 20 minutes. Much appreciative and would say If anyone happens to break down hope it is in front of your dealership cuz they are first class. Thanks Dwane.

BM

Brian M

May 7, 2015

Philip in service helped me out. Just an oil change I got done but I felt welcomed. Thank you service department at DeNooyer!

C

Chris

May 7, 2015

Absolutely the best in the capital region. Fast, courteous, friendly service. Dwane had me in and out in no time. told me 1 hour came in waiting room after 45 minutes updated me may be 5 minutes or so was in and out in about 50 minutes.

C

CPalmo

May 7, 2015

In March of this year I started car shopping after having issues getting around in the rough winter. I had a Nissan Versa and was looking for something with a bigger body and better gas mileage, which was not an easy find. I had contacted Nissan telling them what I was looking for and they weren't as helpful as I was hoping. While looking for options in my area I came across a 2014 Cruze Eco on this website and it happened to be at Denooyer Chevy, which is very close to where I work. I scheduled a test drive for my lunch hour and was introduced to my sales person,who is referred to as Taz there (I believe his real name is Jason). He was wonderful and it didn't feel like he was selling to me during the test drive or even when we were talking about fiance options. He was super helpful and informative which helped my decision in getting the Cruze. Now I'm getting about 10 MPG more than I was in the Versa. I would recommend Denooyer Chevy and Taz especially for anyone looking for a vehicle in the Albany/Schenectady area.

DF

DeNooyer fan

May 7, 2015

I had the pleasure of dealing with Philip at DeNooyer Chevrolet! He was quick, kind, and answered all my questions and concerns. Based on just my customer care experience I'd have to rate a 5 star experience! I will be definitely working with DeNooyer with my future car buying and servicing needs!

DJ

Don J

May 7, 2015

The purchase experience, one year ago, was painless and actually enjoyable. The one year service visit for my Corvette was convenient and thorough. The service advisor I dealt with (Dwayne Lockrow) was polite, friendly, knowledgeable and honest. All explanations for the service required were given in laymens terms and easily understood.

J

JoCamaro

May 7, 2015

I had a great buying experience at DeNooyer Chevrolet. I was ready to buy a 2014 Camaro, when my salesperson actually got me into a 2015 Camaro for less money (rebates, etc.). So far my experiences and contact with DeNooyer have been very favorable. All departments are extremely helpful.

J

Joe

May 7, 2015

This was my first visit to DeNooyer and the experience couldn't have been better; no pressure, no hassles, a class act all around, particularly Bob Neet who was not only professional but very personable. He listened and gave his thoughts and ideas with no pressure at all. Even though we bought a certified used car he took the time and energy to treat us as if we had just purchased a new car and made sure the vehicle was in top shape and ready to go. Very happy with the dealership and looking forward to purchasing my next vehicle from Bob.

L

Lisa

May 7, 2015

Very pleasant experience, quick and courteous. Dwane took the time to explain what may be needed for future visit, Explained very minor leak from transmission lines but did not push the issue to sell it to me. He told me he would check it on next visit.

LB

Lisa B

May 7, 2015

Steve Gordon is an outstanding sales rep. This is my 2nd experience with him, and I wouldn't buy a vehicle from anybody else. His professionalism keeps me coming back

MK

Mr Kyle Carozza

May 7, 2015

Just totaled my 13 year old car and Dave Mattice went out of his way to find me a vehicle that fit in my budget and met my needs. Was so impressed that when my brother needed to find a preowned car, we went right to Dave and he took care of him too! best buying experience ever!

P

PAT

May 7, 2015

I live in Amsterdam and service my vehicle at Denooyer because of Dwane Lockrow. Provides me with shuttle rides to work at state campus and has the shuttle pick me up at 12:00 when done. He always goes above and beyond.

S

Scossart

May 7, 2015

Got a 2015 Chevy Silverado last month and my wife bought a 2014 gmc Arcadia from denooyer Chevy from ken Williams. Ken worked with us to get the sales done, I would recommend denooyer and ken Williams to anyone.

S

Shane123

May 7, 2015

The team at Denooyer are awesome. Scott Towne helped me through the entire repair process and made sure I knew exactly what was being done to my vehicle. I wouldn't go anywhere else for service.

S

Sharon

May 7, 2015

Have service with Denooyer 3 times now, used to go to Northstar because it is closer, worth the extra drive. Dwane always takes great care of my car. Actually look forward to my appointment because he is joking and kidding around and makes it fun to be there. He doesn't take the job so serious that he doesn't have fun, rare find.

TK

The Kelleys

May 7, 2015

This is our first car with Denooyer and it has been the best experience ever. And we are driving our first brand new car . Thanks Denooyer Chevorlet.

A

Amanda

May 6, 2015

Heath answered all my questions and was great to deal with.

AH

Angela H.

May 6, 2015

Customer service and costs were my top two concerns when leasing my new SUV and I was immediately won over at this dealership. Everything I asked was answered cleary, my sales guy stayed late to accommodate my schedule and they had the make and model I was looking for with every package option -in every color possiable For me to test drive!

A

anomaous

May 6, 2015

Had a incredibly great experience working with this dealership,the service department was wonderful and stress-free. Jonathon Cordi was such a wonderful help on the phone getting the scheduling all taken care of also.

BC

big city

May 6, 2015

What can I say Dwane is absolutely great to do business with. Loaner cars free coffee and donuts clean and comfortable waiting room and friendly staff. You have my business!!

BM

Big Mike

May 6, 2015

Brought my vehicle to DeNooyer for some routine maintenance, service advisor Joe Wingle and mechanics took car of my needs in a courteous manner.

C

Chris

May 6, 2015

Start to finish I could not have been happier. No pressure, an answer to every question. Starting with my sales associate to finance and especially the very generous amount they gave me for my trade the experience exceeded my expectations. If you are looking for a new or pre owned vehicle you have to go to DeNooyer.

HC

Happy Customer

May 6, 2015

I just wanted to express my sincere gratitude to Rebecca Hanley (Internet Sales/Business Development Manager), Dave Mattice, and Dwayne Lockrow at DeNooyer Chevrolet. I am a full-time student who recently needed to purchase an affordable, dependable used car quickly! Rebecca Hanley was incredibly knowledgeable and she took the time to patiently listen to my concerns. She was very instrumental in helping me find and purchase a used car that runs and looks brand new at a great price! Thanks to Rebecca and the rest of the staff at DeNooyer for their professionalism and commitment to ensuring complete customer satisfaction!

JW

jamie wilbur

May 6, 2015

marc murphy was excellent sales person to deal with. really knows his stuff and how to treat the customer.

JT

Jean T

May 6, 2015

Ken Williams made my overwhelming car search extremely easy. He listened to what I wanted in a vehicle and followed through. Very polite, knowledgeable and no pressure. I highly recommend Ken to help find the right vehicle for anyone!

JA

John Amsterdam

May 6, 2015

Dan Quinn is always there for me when I bring in any of my vehicles for service. I know he is honest and tell me the items I need to do now and the items than can wait if needed. Always watching out for my needs.

JA

just another satisfied customer

May 6, 2015

I have been going to Denooyer for all my services and repairs... The service advisor Dan Quinn is very knowledgeable and helpful with all my service needs. He kept me up to date on any services needed. He always made my visit enjoyable. I will definitely recommend Denooyer to my friends and family.

LC

Loyal customer

May 6, 2015

Dwane always seems to find away to turn the worst situation into a pleasant experience. Very hard to find someone in this business that is not out to take advantage of someone. He is never pushy in trying o sell me things and that is what I like about him. Honest and explains everything very well. He tells me what I may need in the future so it will prepare me for the next visit.

M

Melissa

May 6, 2015

While speaking to Nicole I was very impressed with the knowledge and the background she had with the car industry. She answered all of my questions that I had. We went ahead and set up an appointment for a time to meet. She is the definition of "Customer Service". Thank you!

MM

mike mearns

May 6, 2015

Dan Quinn was a very good service writer best service I ever had can't wait to go back for some more service very nice environment

P

persau

May 6, 2015

Dwane in service helped me out in a jam. Broke down had me in and out in a day without an appointment. Was able to continue to go on vacation with my family on time. Thanks to Jerry in parts for taking car of the parts that I needed when I called.

R

RJandali

May 6, 2015

Jason "Taz" Hall was a wonderful salesman and made it a simple and quick process trading in my Jeep for a Cadillac. In love with my new escalade and the services there that follow!! Also love the coffee and donuts in the customer lounge ;)

S

SoccerMama1981

May 6, 2015

Came to DeNooyer after being "leaned on" by the boys at Fucillo. Was greeted at the door (not attacked) by a genuine smile and a handshake. Thank you Matt Horner for helping us through the process even though my credit is not great. If anyone is thinking of a New Chevy in or around Albany, GO DENOOYER! Love my new car and it was detailed like a show car buy the guys in the back, Thank you!

T

Toni

May 6, 2015

We recently purchased a new vehicle for my daughter from your salesman (Ken Williams). He was very personable, helpful and provided excellent customer service to us. He suggested we have my daughter drive the car in so he could show her how to operate etc. to help with the experience of driving the new Chev Cruze. I do not remember a dealership offering to help with this in the past so we really appreciate the offer to do this.

ZA

Zahra Ashleigh

May 6, 2015

I came in to have an oil change, inspection and a recall. My service advisor Dwane was very pleasant and extremely informative. He explained to me in detail what was needed for my next service. Repairs were done quickly.

AW

Andy W

May 5, 2015

Took my 2011 Dodge Ram in for NY state inspection and front end alignment. Joe Wingle a service advisor took very good care of me making sure I was completely satisfied with my repairs.

B

Brandi

May 5, 2015

Honest, fast, reliable, trustworthy, dependable, informative, friendly, these all describe the service I receive when I go to DeNooyer Chevrolet. Thanks to Dwane for the great service and Thanks to Ron who takes care of when Dwane is not in. They are both very much alike when it comes to customer service and that is very hard to find. Thank you for the great service!!!

C

Chris

May 5, 2015

Been in once so far and the treatment I got from Duane Lockrow was top notch. Was servicing with Northstar but not anymore. Thanks for the awesome service.

CW

Connie wood

May 5, 2015

John Digregorio Was extremely helpful, informative with options and easy to work with.

EM

Earl M

May 5, 2015

Have always gone away satisfied. Any problems have been solved on a timely basis.

F

Fishman

May 5, 2015

I have purchased a few vehicles in my lifetime, and I mean a FEW. Recently, I purchased a 2012 Chevrolet Impala from DeNooyer. I began the process discussing the inventory at DeNooyer with the Internet Sales Mgr., Rebecca Hanley. This young woman was very attentive to my needs and questions, I felt as though I was the only customer she was dealing with. Having chosen the car I liked, I began the purchase with Sales Associate David Mattice. He too made me feel as though I was the only customer he had to deal with. I love my car and am so happy I chose DeNooyer Chevrolet to buy my vehicle from. On a personal note, these people were really nice people. There was no high pressure sales tactics and they were very accommodating to my needs. Thank You Rebecca and David.

J

james

May 5, 2015

Duane Lockrow is person I would recommend to everyone that needs there cars repaired. Honest and trustworthy. Speaks very highly of the dealership and Joel and Tom DeNooyer. He always praises them and the service manager Rick Finney. Keep up the great work and keep Duane around for a long time.

J

Jim

May 5, 2015

This is our second vehicle we have bought at Denooyer Chevrolet from Chris Magnano, he understood our needs and got us the deal we were looking for. His knowledge of the vehicle and professionalism is above and beyond. He is an excellent salesman and look forward to doing more business with him and Denooyer Chevrolet in the future.

J

Joe

May 5, 2015

I recently purchased a truck from Denooyer Chevrolet. Jay Taz Hall was wonderful to deal with. He was extremely knowledgeable and helped me to choose the right vehicle for our family. Taz really took the time to answer all of our questions. It was a great experience! I highly recommend this dealership!

JH

John Henry

May 5, 2015

Easy, Friendly and great product. Sales Person Jay paul Larive is and was extremely helpful. I will come back when I need or anyone I know needs a vehicle.

KS

kamran siddiqui

May 5, 2015

this is my 5th car from randy Raymond and I plan on coming back to him.

K

Karyn

May 5, 2015

JayPaul was excellent in helping me buy my new car. I would recommend him to anyone that is looking for a fast and uncomplicated service.

LW

Linda Warner

May 5, 2015

Dwane Lockrow and Bruce Rumpf are awesome people to deal with. Great service and sales staff. Best in the capital region. Professional, honest and keep you informed. Thanks for the sales and service experience.

MD

Marci D

May 5, 2015

Joe Wingle was very pleasant and explained everything to me. The work done was great.

M1

Marine 1975

May 5, 2015

Great process from start to finish, no pressure on the sale. Will be back for the next car as well. Thanks again Matt Horner !

M

Marissa

May 5, 2015

Thanks to duane lockrow for the fast and reliable service. I knew exactly what to expect was provided a loaner car kept informed of the status and what the car needed. Duane told me a list of things my car needed, told me what was priority to repair and what I could wait to fix and did not try to push me to get everything fixed. I could have just as easily told them to do it all but I trust Duane and what he tells me. Spent $588.00 and needs another $400.00 worth of work but duane assured me I could wait until later in the summer, that is honesty so I thank you and will refer everyone to you.

MW

Michael White

May 5, 2015

Second purchase at Denooyer Chevrolet from Jamila. Very curteous, very professional, and very attentive!

MS

Michelle S.

May 5, 2015

Philip in service is kind and exceptionally respectful. I will always get my service done at DeNooyer and see Philip for all my service needs. DeNooyer really hit the nail on the head have him as a valuable asset to the company. Everyone at DeNooyer has a smile on their faces. It's really nice to go into that environment. Thank you all

MM

Military Man 60

May 5, 2015

I was giving the chance to buy a NEW Chevy Silverado 1500 from the best salesman I have ever Dealt with...very Professional, Helpful and very knowledge of his Job...My salesmen is Matt Horner...I wish every dealership had a person like this....thanks for all your help in making my dream come true.

MO

Mom of many

May 5, 2015

I have been looking for a dealership that would make getting my car repaired a bit easier. Denoyer did that. Matt Ross coordinated everything and even helped me move my stuff (and there was a lot) from my car to the rental car. Renting was simple and efficient. The gentleman that gave me the rental car was friendly and easy to work with. I am impressed with the whole operation. I was fortunate to have an extended warranty and Matt made the appropriate calls, kept me informed and let me know what was covered and the costs I could expect to pay. Thank you.

T

tim

May 5, 2015

Scott Fyvie was very helpful and made our experience excellent

T

Travis

May 5, 2015

In all my years of buying many cars throughout the capital district I never had an experience as good as I had with Denooyer. Chris Magnano is by far hands down one of the best and easiest saleman I have ever encountered. He was honest and made the deal happen within minutes. I am now the pround owner of a 2014 Corvette Stingray. Never thought I would own something this cool. Chris Magnano made it happen with no hassle at all. Thank you so much! Looking forward to dealing with Chris and the DeNooyer team again for my future purchases.

VP

Vern P.

May 5, 2015

Denooyer Chevrolet has the most knowledgeable, and helpful staff to assist you with what ever your needs no matter how big or small. Phil Galiardi really helped me out, he took care of me every step of the way. I barely had to do any of the "leg work" he was very helpful and knowledgable about every question I asked. If I were to suggest any where to go it would be Denooyer to have any work done on your vehicle. They're very friendly people and a little quirky but in a good way. They love having fun and doing what they do best, helping people find the right car and take care of them as if they were family...thank Phil.

W

Wes

May 5, 2015

I have been buying cars and referring customers to Denooyer for years. From the owner Joel Denooyer, to Dave and Tim in management, to the staff, everyone is extremely helpful, knowledgeable, and the best in the business. Dealing with people who actually care and are not trying to just sell you any car and send you on your way is very rare nowadays and is the reason I have done business and will continue to do business with Denooyer. I know its sounds too good to be true but don't take my word for it, go in and experience it yourself. Ask for Chris Magnano and I can almost guarantee you will never buy a vehicle from anyone else... If all you're interested in is a free flat screen TV, or a free cruise with a bunch of white trash then this is not the dealership for you...but if you're looking for a no nonsense car buying experience that will change the way you look at the car business as a whole Denooyer is the dealership for you.

B

Becky

May 4, 2015

From my first call into the Customer Service department until now weeks after buying my NEW vehicle, I have not one complaint! Denooyer Chevrolet has the most helpful, knowledgeable, and friendly staff to assist you throughout the process of buying a vehicle!

C

Carole

May 4, 2015

I did not buy my vehicle at Denooyer Chevrolet but I love the service department and that is why I continue to come back. Dwane Lockrow is the absolute best in the business. When I come in he is always busy and is great with every customer he talks and pleasant to deal with. Super asset to your company and always speaks highly of the Denooyer family.

C

Cody

May 4, 2015

Just picked up a 2015 Silverado, Chris Magnano helped pick it out, dig it out and had me behind the wheel of exactly what I wanted within 10 minutes of being there. Got the price range I wanted and he hooked it up with some extras.... Defiantly would recommend him to anyone who steps foot into the door!

C

Crusin

May 4, 2015

Big dealerships can be intimidating, but I must say Andrew Lobb made it anything but that! I probably drove him crazy, but I am picky. In the end, Andrew put me in a 14 Cruze, silver, ( I really wanted white) 6 speed with all the bells and whistles one would want. Leasing for now, 2 years left, but I'm hoping the 2017 models are even better and I can get white!! No real complaints, but for a 2014 I don't have electric seats?? I do love it, zips right along and great on gas!! They have great customer service, I'm in and out jiffy quick and love the complementary coffee, bagels, etc.

DC

Dave C

May 4, 2015

Was sent by a friend and DeNooyer customer to see Bob Neet for a 2015 Silverado everything was handled with care and a professional attitude.

F

Franco

May 4, 2015

I purchased my dream car from DeNooyer this November. I recently was in search of a SVT Cobra. Well DeNooyer had one so I contacted them. I spoke to Christopher Magnano there and he went above and beyond to help me out with the purchase of the vehicle. I was about 3 hours away from them so he sent me pictures videos and documentation on the car before coming. I must have driven him crazy, but he answered every question promptly, courteously, and most importantly honestly. well when I got there the car was exactly as described. Chris stayed later than closing in order for me to inspect the car.... He even had a mechanic put the car on a lift for me. Chris delivered everything that he promised. Not only was the car perfect, the price was perfect as well. Chris went above and beyond to get me the lowest possible price, and made one of my dreams become reality. My experience at DeNooyer and with Christopher Magnano was so great that my next car purchase will definitely be with them. Chris and the team there are not pushy. They are honest and up front and they stand behind their product. Thanks again to Chris and the entire team at DeNooyer

GM

Grateful Mom

May 4, 2015

I recently experienced extremely friendly, professional service from Becca Hanley, Dave Mattice and the rest of the staff at DeNooyer Chevrolet. My daughter who is a full-time student needed to purchase a used car quickly and inexpensively because her 2002 car was in need of extensive repair work which wasn't worth putting the money into. We contacted Becca Hanley (Internet Sales/Business Development Manager) and explained our dire situation. Her desire to achieve customer satisfaction was evident and her assistance was invaluable. She was very informative, patient, and understanding. My daughter purchased a great used car at a very reasonable price and was able to drive it off the lot the very next day! I just want to extend my thanks and gratitude to Becca for all her help!

HC

Happy customer!

May 4, 2015

I have been to Denooyer Chevrolet in Colonie, N.Y. on several occasions. They are very friendly and professional..Dwane Lockrow was very helpful and helped me to have the right repairs done on my car. The waiting room was very clean and had coffee. I would recommend their shop to anyone that needs repairs..When my car was in for repairs they had the rental right there for me to take also. Thanks Tammie

H

Higgins,w

May 4, 2015

Great car, very good service. Paperwork took way too long, but Chris Smith guided me through the process as fast as possible. Making it as interesting process as possible.

JO

Jamie Ockenholt

May 4, 2015

I had a great experience at denooyer Chevrolet and had a very helpful car salesman, Jay Hall. I love my Cruze and am very happy with my overall experience! Thanks again!

JP

Joshua prusky

May 4, 2015

Some guy named Phil g helped me out . He was overly helpful knew what he was talking about easy to talk to . Made my time there very enjoyable . Thanks for all the great help Phil they need more workers like urself

KF

kevin Fitzpatrick

May 4, 2015

Great service,Dwane Lockrow is the best. Prompt service very friendly, even gave me a rental for the day. Very professional. Great coffees an muffins. Dwane would call on the progress of my truck.they even took the time to wash my truck. I have two vehicles that they would service. They do not try an sell u something u don't need

K.

KIM .C.

May 4, 2015

I had amazing service...My car was done in no time at all...Great customer service at the service desk with Dwane Lockrow...THANK YOU DWANE....I will be back again.

ML

Marie Lee

May 4, 2015

I recently had my car serviced at DeNooyer and was very pleased with the service. The service advisor Philip was very helpful in making sure that everything was taken care of and done properly. I would highly recommend DeNooyer and really want to commend him for a great experience. I have had many issues with dealerships previously but can honestly say this was like no other.

M

MartiP

May 4, 2015

My sales rep, Ken Williams, made the process of purchasing the vehicle which I was leasing pain free.

M

Marty

May 4, 2015

jamila was the best salesperson i ever dealt with.i have sent friends to her they were very happy with her sales ability.she is very good at what she does.i will always go to her for a vehicle.she is smart and thorough.

M

Mike

May 4, 2015

I have bought many vehicles from Chevy, but the knowledge and hassle free experience I had with salesman Chris Magnano was like no other. If anyone wants to buy make sure you buy from him. A+++

PG

Philip G.

May 4, 2015

I had a Great experience with the Service Dept. Of DeNooyer-Chevrolet Chevrolet and they were very professional, in good timely manor, also very good at Attention to Detail! I strongly recommend DeNooyer-Chevrolet to any one looking for a Trust Worthy Service experience.

RJ

Randi J

May 4, 2015

My salesman Chris Magnano was great and very professional. I was in a lease previously and I wanted to purchase a used car. He guided me to a perfect match and kept me very informed on everything I needed to know. He made it so un complicated and easy, I hardly felt like I was going through the whole process of purchasing a car. I would not hesitate to call Chris when I need to buy my next car!

RY

robert yeager

May 4, 2015

Picked up brand new silverado z71. Andrew was great throughout the entire experience

S

Sandra

May 4, 2015

DeNooyer Chevrolet has a quick efficient Internet Staff. Within a few minutes of my inquiry I had a young lady by the name of Brittany calling me to thank me for my visit to the website and offered any information to help my searching process. Genuinely looking to help me find the right Colorador! The manager Rebecca Hanley got on the phone to clarify what I was looking for and to thank me for the opportunity. Very efficient and informational on the Chevrolet product! Will be purchasing from this dealer when I am ready!

TD

The DiNardo's Chevy lovers,

May 4, 2015

Five star rating across the board for customer service including the buying process. Chris smith went above and beyond to explain everything we needed to know about the vehicle and made our buying process smooth and enjoyable.

C

Cathy

May 1, 2015

I was helped right away by Dan Quinn. He was friendly and knowledgeable. He called an updated me on my car. He also set up so I would be there on time to get ride to work and I was on time. The individual that drove me was also very nice too. Dan Quinn explained in detail what was needed and what was done.

D

dan

May 1, 2015

I had a family member move to NY from another state not long after they started developing car troubles. I called and talked a gentleman named Dan Quinn . Dan not only got the car in right away but found the entire repair to be covered under the power train warranty. Big shout out to the device dept and Mr. Quinn.

D

David

May 1, 2015

I am very satisfied with denooyers repair shop. Easy to do business with. Philip in service was extra kind and courteous to me and addressed all of my concerns. Keep up the good work!

J

John

May 1, 2015

Dwayne and Ron are both the best advisors I have ever had the pleasure of dealing with. Whenever Dwayne is not there I will see Ron and he will take care of me the same way Dwayne does. They compliment each other in the way they take care of people, Great attitudes and the way the joke around with each other makes you fell comfortable and relaxed. It makes my experience fun and really makes my day the way they are, friendly, polite, humorous and actually make it fun to have your car serviced.

JP

john p

May 1, 2015

I bring my cars here for repair and for inspections and stuff, I always deal with Dan QUINN, it's great to always know when he says it'll be done it is. Dan Quinn makes it a pleasure to deal with problems that normally might upset you. Thank you Dan Quinn.

MQ

Melanie q

May 1, 2015

I went in for an inspection n I was greeted by Dan QUINN he was very nice very pleasant over all great guy. I was in n out of there pretty fast.

R

Rob

May 1, 2015

Dan Quinn in the service department is an absolute pleasure to work with. Every time I bring our vehicles in he's always on point with his knowledge and his communication always exceeds my expectations. I believe Mr. Quinn is an extremely valuable asset to your service department and we will continue to come back to work with him. Thank you.

S

sue

May 1, 2015

My experience at DeNooyer service department was more Than I could have expected. The service advisor Dan Quinn went above and beyond to help me. Explained all the repairs to my car in detail.

AH

Arnold Heffner

Apr 30, 2015

Brought my Silverado in for service . Dan Quinn was very helpful and timely in getting my vehicle diagnosed and quoting me the repairs .I would recommend denoted for all repaired . And to see Dan Quinn for the expert help .

J

JESSINIA

Apr 30, 2015

dwane always provides pleasant and exceptional service. looks out for my needs and protects me if my car needs work!

JB

Joe Buck

Apr 30, 2015

I've had many repairs done at Denooyer and it's always been a good experience. Service Manager Dwane Lockrow does an excellent job of explaining any repairs needed and completes them within the same day. He is an asset to Denooyer. More salesmen should be like him. Highly recommend.

JC

Justin Case

Apr 30, 2015

Great service by Dan Quinn! Got the truck in and done quick as can be expected of any dealer ship of this size. Well done and thank you.

K

Kenny

Apr 30, 2015

I sed Dan Quinn for service on all my vehicles treats me like family

K

Kevin

Apr 30, 2015

Chris Smith was very friendly and upfront about the different vehicles and the process. Great service and easy process through the Denooyer Dealership.

L

Linda

Apr 30, 2015

Dwane is always awesome takes care of my Impala and me as a customer. Always honest and only lets me know what car needs and does not over sell!!

MK

Mark K

Apr 30, 2015

I did a tremendous amount of research on my own on vehicles I was interested in and I was dreading the next step of the process... visiting a dealership and working with a salesperson. My experience in having worked with Jay Paul was fantastic. Jay acknowledged that I had "done my homework" and then worked with me and the knowledge I had so that we could find the right vehicle for me and my budget. Being numbers related at that point in my buying process, Jay was willing to model as many financing scenarios on as many different vehicles as I requested in order that I have the information I needed to allow me to be confident and comfortable with my purchase. My purchase experience was positive, easy, clear and I felt based on honesty and in the context of recognizing that dealerships and sales people need to make money, they aren't giving vehicles away. If the quality of the vehicle and experience with the service area are consistent with my purchase experience, I will return to DeNooyer for my next purchase.

M

Mike

Apr 30, 2015

Great dealer, service is top notch. My experience with them was smooth as silk beginning to end. Dan Quinn is a great guy and very personable, pleasure to work with. My C6 Z06 has never run so well or looked so good. Thank you again Denooyer!

N

NICK

Apr 30, 2015

Just wanted to take time to show my thanks to the entire Denooyer staff. They really helped me out in a horrible situation and I could not be more pleased with my time spent there.

R

Ricer

Apr 30, 2015

Had a great experience dealing with Dan Quinn. Made my trip quick and easy a++++

S

Superman

Apr 30, 2015

Great place to do business and service with. Duane in service has help us countless times. Hats off to Rick Finney and his team!

D

Dhoogcamp

Apr 29, 2015

Great service all the way around! Bob Neet took care of all my needs

JH

JJ hergy

Apr 29, 2015

Just picked up my 2013 GMC Denali crew cab from Mr Neet,great service,courtious treatment.Been doing business with Bob for 25 years, we will be back!

R

R-Cash

Apr 29, 2015

Amazing experience here. I worked with a gentleman named Tim who was so helpful even though he was the sales manager. Overall, this place has large dealership benefits with a small dealership feel to it.

EK

Ed Kruzinski

Apr 4, 2015

My experience was great. When my wife and I came in, our salesperson, Chris Armando, was fantastic and extremely helpful. He didn't rush the process and he gave us detailed information on the truck we purchased. Once the deal was complete, Chris took the time to show me how to use the features in my new truck. He also helped set up Onstar. I also had contact with a manager and the service department. All of which was a very good experience. The atmosphere here is nice and makes you feel comfortable. There was no pressure. Overall everything was great!!

B

Bill

Apr 2, 2015

I was on vacation in Florida for 6 days and Dave Mattice went above and beyond for me. My truck, a 2012 Silverado 3500 Diesel, was in dire need of an oil change and was parked at the Albany Airport. Dbave graciously volunteered to go get my truck and have the oil changed while I was away, at no inconvenience to me. This type of customer service is why I continue to purchase vehicles at Denooyer. Dave should be Congratulated for his outstanding commitment to your business. I will remain faithful to this dealership for all vehicle purchases and service in the future. Thanks again Dave!!

Y

yupp

Mar 26, 2015

I recently had purchased a "certified" preowned vehicle from here a month and a half ago. Since then, i have been in the dealership 4 times becuase there has been stuff wrong with my car. They gave me the car with bad wheel bearings, Terrible brakes, heated seats that weren't working, bad brake calipers and other issues. Their certified preowned 173-point inspection is a joke. Expected much more from Denooyer and i will not be back.

C

cullin

Mar 26, 2015

I recently had purchased a "certified" preowned vehicle from here a month and a half ago. Since then, i have been in the dealership 4 times becuase there has been stuff wrong with my car. They gave me the car with bad wheel bearings, Terrible brakes, heated seats that weren't working, bad brake calipers and other issues. Their certified preowned 173-point inspection is a joke, and is not performed on their vehicles. Expected much more from Denooyer and i will not be back.

R

rhazzard

Mar 21, 2015

My experience with Ken Williams was great. I spent 4 weeks at a different dealer trying to find a chevy Colorado z71. I located one on the denooyer website spoke with Ken on Wednesday and my new vehicle was delivered to me on friday. Highly recommend buying a vehicle here

RD

ryan d

Mar 16, 2015

Everyone at DeNooyer was an absolute pleasure to deal with. This was a very easy buying process and would definitely come back here and deal with john again.

BL

Bill L

Feb 17, 2015

We have purchased our last two vehicles from this dealership. The sales staff treat you with respect and courtesy and are willing to meet you more than halfway on price. We have had nothing but fast dependable service from the Service Department. Couldn't ask for a better dealership.

T

Tree1

Feb 7, 2015

I purchased a Certified Used Tahoe here after years of looking. To start I hate everything about buying a new vehicle I cringe just thinking about it I hate car dealerships and salesman and I've been to and contacted many dealerships thru the years and I have been to denooyer before dealing with 2 other salesman that I thought were rude. The first salesman has a Bluetooth in his ear and kept answering the phone while I was with him and he kept suggestingg that I look at another vehicle I didn't want I'm assuming because of price and like salesman number two I felt they didn't want to show me a tahoe because they didn't think I could afford it. Anyway if I was to write this review about my previous experience with those 2 I'd give it 0 stars and suggest you don't go there. The salesman I dealt with while purchasing my tahoe was Dave Mattice this guy was fantastic and why I'm writing this review. I felt I was dealing with a regular person not a slimy salesman he wasn't pushy he was very respectful of what I could afford and never once tried to steer me to something I didn't want. He took care of everything I wanted and said if I had any issues to contact him and he would take care of it. I contacted him twice with 2 little issues he took care of them and seemed very happy to do it he didn't try to push me off because he got the sale and wasn't rude at all which impressed me. Anyway I very highly recommend this dealership because of Dave if I was writing this based on the other 2 guys I wouldn't bother going. This was one of the best car buying experiences I ever had and if Dave is still there when were ready for a new vehicle I'll be back at Denooyer.

C

corvette05

Nov 30, 2014

ORDERED MY 2500 FROM DeNOOYER. AND THEY GAVE THE BEST PRICE AROUND.. AND EVERY INCENTIVE THEY POSSIBLE COULD. WENT TO ALL THE LOCAL DEALERS AROUND THE DUTCHESS & ULSTER CO AREA AND NOT ONE OF THEM COULD COMPARE PRICE AND TRADE-IN VALUE TO DeNOOYER..!! "TAZ" (JASON HALL)..WORK HARD TO BUILD THE EXACT TRUCK THAT I WANTED..HE WENT OUT OF HIS WAY TO MAKE MY BUYING EXPERIENCE A PLEASANT ONE..THE STAFF AT DeNOOYER WERE FRIENDLY WITH NO PUSHY SALES GIMMICKS ..JUST HONEST FRIENDLY CUSTOMER SALES AND SERVICE. I WOULD HIGHLY RECOMMEND THAT ANYBODY LOOKING TO BUY A NEW VEHICLE TO HEAD NORTH TO DeNOOYER CHEVROLET FOR THERE NEXT PURCHASE

TN

Tim NY love my truck

Nov 23, 2014

I bot my 2012 GMC from DeNooyer Chevrolet , from Frank Lewandusky , what a great day spent at the dealership , the whole staff went over backwards to help me out , had a few credit hits , but the financial dept. work hard to help me find great loans to percahse this truck at the monthly payment I could afford , so many smiling faces and what a great working sales staff and sales managers , they never gave up , and never came to me and sorry there is nothing more we can do , Thank You DeNooyer Chevrolet , I will be back and will send people your way , it is well worth the drive , Tim

T

tjbrown53

Nov 22, 2014

Bot a 2012 GMC from DeNooyer Chevrolet , from Frank Lewandusky , great guy to deal with ,fights to the end , whole staff and DeNooyer , work had to get you in the vehicle you want , finance dept. works hard to get the loan and payments that meet your needs , will be back again to trade and was a great day spent at a dealership , Thank you DeNooyer for making my day , it was well worth the drive

SA

Shirley Ashley

Sep 22, 2014

I just purchased a 2015 Traverse. I can not say enough good about this dealership. Marc was polite, helpful and knew just what I was looking for. Thank you Marc.

TA

Todd Allain

Sep 16, 2014

i have just purchased a car from this dealer i had nothing but great service and fast response and also very professional i would highly recommend this dealer to anyone ,very very satisfied

L

lupienj356

Sep 16, 2014

Only gets one star because I have to. Service team is nice but it's only because they know they are robbing you. After being told the problem when we brought the car in, they looked at it and determined that the problem was caused by something different. Only to tell you later that the problem that they were told about was actually correct. Then when a sensor fails in the same area they were working on they take no responsibility for the problem and charge you more money to fix it. They also tell you they're going to order a part (recall) for you and never do. And they are going to talk to their GM about waiving fees, and never do!

M

Mike

Sep 4, 2014

I had been looking for a used 2011 Dodge Challenger SRT8 in the limited "green with envy" color for quite a while and found one at Denooyer via the web. I sent in a web inquiry and was amazed that i received a call back from Denooyer in less than 5 minutes. No exaggeration - from my mouse click to my phone ringing was less than 5 minutes. After a few minutes of chatting with Beau and Dave in Sales I realized that these guys are on their game. Even after learning that I was located down in Charlotte, NC they treated me as if I was a valued customer standing there in person. We discussed vehicle prices and - based upon pictures and information they requested of my vehicle - they offered me a very fair trade-in offer for my car. After some pleasant negotiating over the course of the next day we settled on a price for the Challenger, which was again very fair. I drove up to the dealership, arrived first thing in the morning and was well treated. I immediately got the sense that these guys are car fans - they dont' just sell cars, but they are true gear heads. My new-car-to-be was already being detailed and they were putting the final touches on the paperwork. I drove out a short time later feeling that I was treated fairly and respectfully, and was very excited to be driving home in my dream car. I don't live in the area but I know people who do and would recommend them to anyone. Beau manages well and has a good team. Not to mention the best collection of used Challengers I've ever seen!

E

ed

Sep 1, 2014

what ever happened to your used car inspection 15 days later oil change due. TPS had a fault 10 days no fuel in truck when I picked it up 7 vehicles purchased from DeNooyer and I am sad to say I am done with their rude service staff.

B

browerm299

Aug 31, 2014

Awesome sales department, they did a great job getting me what i was looking for.

PA

Pete and Diana

Aug 31, 2014

We had a wonderfully easy, no pressure experience with Jay. We purchased a 2013 Silverado and we love it! The facility is very clean and all of the staff is polite and create a positive atmosphere. We have a business preferred service account with DeNooyer and they always fit us in right away, even their service department is spotless with friendly mechanics/technicians. I always feel taken care of here and highly recommend purchasing from them as they gave the best pricing out of all the Chevy dealers in the surrounding area. Ask for Taz!

J

Jack

Aug 25, 2014

Jay (Taz) Hall was excellent! I would recommend his expert knowledge of Chevy to anyone looking to buy a new truck!

MC

Mike C

Aug 25, 2014

Cant say enough good stuff about Jason "Taz" Hall. Bought my '11 Tahoe from him a few months ago. He was knowledgeable, professional and made me fee at ease with the purchase, and confident in Denooyer's ability to support the vehicle after purchase. I hate buying cars and Jason made this a great experience.

ST

smurray" Teacher"

Aug 23, 2014

My experience in buying my daughter's Malibu was very stress-free thanks to Jay " Taz " Hall! He was so patient, knowledgeable and courteous! It was truly a wonderful and productive experience! I will surely deal with them again!

CG

Chuck Graham

Aug 22, 2014

I had an excellent time with Jay " Taz " Hall, Taz made my buying fun, I felt no pressure to buy. Taz answered all of my questions, and was concerned about my needs. It was a pleasure dealing with Taz. I hope he will still be there when I buy my next car, I will look for him. What else can I say, Taz was great and I will send anyone that I know who is looking for a car to him. And the banter we had was fantastic, I have never had a sales rep like Taz.The service department is also great, Dwayne and the rest of the crew are top notch. Never had a problem with the service. So go see Taz if you are looking to buy a Chevy!!!!!!!

K

Kristen

Aug 22, 2014

My experience at Denooyer Chevrolet was great. My salesman Jason Hall was excellent. I leased a new car and he made the whole process smooth and easy. He was patient with me and all of my questions and even stayed late to help me. I would recommend Denooyer and Jason Hall to anyone looking to buy or lease a new car.

N

nmorlock

Aug 22, 2014

I the am wrighting to give the highest praise to DeNooyer Chevrolet in Colonie N.Y. for helping me get the car that I wanted. I came in and was directed to Jay Taz Hall to see if he could help me. When I told him I had a particular model in mind he helped me out by checking for it. At the time he did not even any idea that particular model ( Impala LTZ ) was even available. He went on line and found it, and went and talked with Mr.Denooyer (owner) and found out that it was currently being built, but would be a short period before I could get it. I went ahead and placed my order for that vehicle. When it arrived I came in to pick it up,Iwas greeted not only by Jay Hall but by Mr.DeNooyer himself.I have never been treated so well by any dealer or salesman in the years that I have had in buying cars. I would like to give athe highest praise to Jay Taz Hall for all he did for me in getting me the car that I wanted. sincerly,Norbert Morlock P.S. I did check with another dealer and had a very poor reception. I will be loyal to DeNooyer for all that they did for me.Especialy Jay Hall.

JP

Jack P.

Aug 21, 2014

Called Denooyer and talked to Jay Taz Hall. Told him what I was interested in and he asked me when I could come in. I made the appointment and met Jay at the dealership. He greeted us and had the exact car I was looking for out front and ready for a test drive. We took the car for a ride and were very pleased. We went inside and talked figures, I was pleased with the outcome so we signed the papers. We have never leased before and after talking with Jay he answered all our questions and set our mind at ease about the lease. I visited a Balston Spa dealer before this and for a comparable vehicle with the same window sticker, DeNooyers price was $3000 less. I have not needed any service yet, but I have had letters from DeNooyer reminding me of the upcoming service due. So far I am very please with Jay and DeNooyer Chevrolet. Jay always returned any calls I made to him with the answers I was seeking. I would recommend Jay and DeNooyer.

LL

Liesa Lajeunesse

Aug 21, 2014

I went into DeNooyer to get my Chevy Cruze that I had purchased from a different dealer that I was unhappy with, and I expressed my concern to the service manager who passed it along to a sales manager, Beau. He helped me get into a Chevy Spark, which was the original car I wanted when I was shopping in 2013. I had the Cruze for a year and was not happy with it but I got results from DeNooyer and was helped by Beau and Jay Hall. Both of them were very accommodating. It was quick and easy to sit down and fill out all the paper work and have my car financed. I got to take my car home that day, which made me so happy that I had my car that day and did not have to drive home in a car I did not like. Jay Hall really had a great attitude and even greeted me the same way when I came in for a service. DeNooyer is always helpful and understanding. I will continue to come back and buy cars from them as long as I can!

MO

Michael O

Aug 21, 2014

Jay Taz Hall was an outstanding sales rep who will definitely have repeat business from me and my family.Jay went out of his way to be sure every detail was taken care of in the sales process and could not have been more helpful or thorough. Jay is definitely an asset to this dealership.

A

Amy

Aug 20, 2014

DeNooyer has always been extremely customer-friendly. Whether buying a car or having service, they are extremely knowledgeable and efficient.

C

Cindy

Aug 20, 2014

I found a truck online that I inquired about on Monday made the appointment to see it on Wednesday... Brittany confirmed my appointment Tues at 1141am for Wednes at 830am. I drove TWO hours get to the dealership, truck cant be found apparently is was just sold ....??? I am unsure of the salesman I dealt with but he was scatter brained to say the least... couldn't find trucks.. and trust me there "used" truck lot wasn't a very large spot... told me trucks had been sold and they were really just in a different spot. 20 MIN deal for a trade in was BOGUS! took 45min and not like they were busy! Certainly NOT top $$ DOLLAR for trade either! Very disappointing! My salesman showed me a 2010 Silverado that was very rusty and DIRTY and tells me remember it is a USED truck ... I totally understand that... BUT if I were going to try to sell something I would make sure it was WASHED and CLEAN. but for a 2010 to be that RUSTY its a total TURN OFF for sure... and doesn't give me good thoughts about chevy trucks holding there values or even lasting. SO after I left the dealership very upset and disappointed knowing my car was worth a lot more, knowing I drove 2 hours for nothing... I called Rebecca who I also spoke with on the phone and explained to her what happened and she was very sorry and was going to check to see when the truck was sold and what happened and call me right back here it is 3pm hours later and still NO phone call back... I went to my local home down dealership who offered me $2000 MORE for My Trade, showed me a just in trade that had not yet been detailed and it was cleaner then anything DENOYER showed me, it pays to shop local for sure! Don't waste your time here!

J

Jill

Aug 20, 2014

Jay Hall "Taz" was very knowledgeable and a pleasure to to deal with. Service dept. has been great so far and the entire experience was very good.

C

cindylou.mcneil

Aug 20, 2014

I found a truck online that I inquired about on Monday made the appointment to see it on Wednesday... Brittany confirmed my appointment Tues at 1141am for Wednes at 830am.I drove TWO hours get to the dealership, truck cant be found apparently is was just sold ....???I am unsure of the salesman I dealt with but he was scatter brained to say the least... couldn't find trucks.. and trust me there "used" truck lot wasn't a very large spot... told me trucks had been sold and they were really just in a different spot. 20 MIN deal for a trade in was BOGUS! took 45min and not like they were busy! Certainly NOT top $$ DOLLAR for trade either! Very disappointing! My salesman showed me a 2010 Silverado that was very rusty and DIRTY and tells me remember it is a USED truck ... I totally understand that... BUT if I were going to try to sell something I would make sure it was WASHED and CLEAN. but for a 2010 to be that RUSTY its a total TURN OFF for sure... and doesn't give me good thoughts about chevy trucks holding there values or even lasting.SO after I left the dealership very upset and disappointed knowing my car was worth a lot more, knowing I drove 2 hours for nothing... I called Rebecca who I also spoke with on the phone and explained to her what happened and she was very sorry and was going to check to see when the truck was sold and what happened and call me right back here it is 3pm hours later and still NO phone call back...I went to my local home down dealership who offered me $2000 MORE for My Trade, showed me a just in trade that had not yet been detailed and it was cleaner then anything DENOYER showed me, it pays to shop local for sure!Don't waste your time here!

VO

Volt Owner

Aug 14, 2014

We were taken care of immediately and met our needs for purchasing a new car.

BP

big paul

Aug 13, 2014

My son purchased a truck from Joe Tomaselli early in the month. i was so impressed by the truck and Joe as well as Denooyer that i came back in and purchased one for myself. Joe has called me since i ve picked up my truck to make sure all was well and even called to wish me a happy birthday. These guys are easy to do business with and will be back for my wifes new car soon.

J

jmfromschenectady

Aug 12, 2014

Had a great experience at Denooyer!. i went in looking for a specific vehicle a newer model year Nissan Maxima which they didnt have on the lot. I met with Joe Tomaselli who took the information and specifications on the vehicle i wanted.Joe searched for me and had the perfect car there in three days for me. I could have saved tons of time if i just went to Denooyer and Joe Tomaselli first. i will be buying all my cars and trucks from these no matter the make or model.

RD

Richard D

Aug 12, 2014

Mark is an excellent sales person. He know his products. He is always available and is there for you even after the lease/sale has been completed. Of all the auto sales persons I have dealt with over the years , Mark ranks in the the very top group. If you're looking for a person you can work with while in the auto market Mark is the best to deal with.

A

Angie

Aug 11, 2014

The salesman, Joe Tomaselli, was very informative, pleasant and overall, very accommodating. I would certainly reccommend someone to see him if they were interested in buying a car from DeNooyer.

T

Tammystrain

Aug 11, 2014

I am writing about my experience with DeNooyer Cheverolet and my sales person Marc Murphy. I first have to say that it was a very long day, but well worth the wait. Marc was very helpful, professional and personable. Because it was such a long day he offered to buy my husband and I dinner. The dealership as a whole worked very hard at finding me the right car, getting affordable financing (which was tricky due to credit issues), and even the gentleman who detailed the car when everyone else was going home. (It was after 8pm, which was closing time). I went home with a beautiful new car. This is the second car that I have purchased at DeNooyer. I drove the last car for 10 years. I have already handed out several business cards to friends recommending Marc Murphy for their salesman and DeNooyer for their dealership.

R

renrag16

Jul 21, 2014

On July 19, 2014, we walked into Denooyer Chevrolet and without a doubt it was the best car buying experience we have ever had; from the moment we walked through the door until we left with a new vehicle. We first talked to Pat who was an internet manager and she put us in the capable hands of Jason "TAZ" Hall, our salesman. Pat would come over to us throughout our time there to make sure we were doing alright or needed anything. TAZ was absolutely wonderful to work with. He was very knowledgable and genuine. He made us feel like family as well as the rest of the staff we dealt with. Scott Hooke who was our finance person got us a wonderful deal. We got a fantastic monthly payment that no other dealership came close too. Thank you Scott for everything you did. Another wonderful person we dealt with was Jen in the insurance department. She saw to it that all of our insurance needs were dealt with and had new insurance cards for us when we picked up the car. We did not have to take care of anything, Jen did it all. TAZ a big thank you to you for everything. It was wonderful to meet you and to now have a new friend. We love our car. AM & M Garner

C

csorbero

Jul 10, 2014

terrible experience. We purchased a used vehicle, 2012, the car was turned over to us filthy and with scratches all over it. They ordered us paint so we could repair the scratches our self and the paint is the wrong color. This dealership cares about quantity not quality. I will never purchase from them again.

LC

linda cuttita

Jun 20, 2014

Yes I am writing this because my experience 2 weeks ago started out great then ended badly they keep on trying to get ne doen there they said they had progrsms for credit issues they told me to come down I did help me with credit approval I have 3 dealers that can work with me I kept on telling them not waste my time or theres I then I had to call them to see if I got a loan that I thought was verypoor on there part they told me they were busy you let people know either way I wpuld not recomend them to ANYONe they kep proming me tbey had programs so im upset for being tossed zround

D

d1451d

Jun 20, 2014

All the employees I worked with At Denoyer went out of there way to give me the best trade in, best truck price and financing with added service contract. In and out with no lost time.Best car dealership I ever worked with thanks guys Richard Omally,David Mosher,Scott Hooker .sincerely Don Denue

C

CUSTOMER

May 28, 2014

I WAS TRYING TO BUY A JEEP GRAND CHEROKEE . I MADE THE APPOINTMENT TO GO SEE THE VEHICLE AND THE VEHICLE WAS NOT THERE. THE NEXT TIME A SALES MNGR CALLED ME TO TELL ME THE CAR WAS THERE AND TO GO SEE IT. I DID AND THE SALESMAN CALLED ME THE NEXT DAY TO TELL ME THAT THEY CAN NOT HELP ME GET THE CHEROKEE. I WASTED MY TIME.

1

11rook11

May 10, 2014

On 4/25/14 I purchased 2002 Corvette at Denooyer. I was greeted out in the car lot by Sales Consultant Tom Kelly, right from that time my pleasant experience began at Denooyer. He was not pushy, but very understanding of my needs and had knowledgeable answers for my questions. In ten minutes I was out for a test drive with my wife in a nice looking and classy vette. Upon return he was there waiting for us, no pressure after the test drive, only a courteous nature that would put you at ease. We went into the showroom and talked business, again no pressure. Worked out a deal with Tom and the Sales Manager in about 15 minutes, fair deal to me and my wife and the dealership for my BMW trade in and the Corvette price. A couple hours later we picked up the vette after signing the paper work and seeing F&I guy Mike Demers, who also was a pleasant person to deal with. Tom gave us a walk around the car and the facility and asked if we had questions and we were off with our Corvette. All and all, this was a very pleasant experience at Denooyer and would recommend this Dealership to any one looking for a automobile. Thank you Tom & Denooyer...

R

reedb88

Mar 12, 2014

After having a very poor experience with a salesperson at another Albany car dealer, happened to drop in to Denooyer Chevrolet. When Beau learned of my situation he went right to work for me, treating me like a VIP! In very short order he put together a vehicle that met my needs and finances, got me approved and into a vehicle I am very happy with and pleased to say I purchased at Denooyer. I rate the Beau and the entire staff there that I came into contact with including Scott Hooke, finance manager and Chris Magnano, salesman at 5 stars!!!

J

jms

Mar 10, 2014

no responce to my enquiry about the car i was looking at.

2

2009yukon

Mar 8, 2014

A friend of mine bought a new pickup truck and said that I should check them out if your looking for a pickup truck great selection. So we went to dealership looking for a pickup to pull our travel trailer no one would help us! Then this very young salesman, we think came out to see if we needed help but couldn't answer any of our techincal questions, and very snotty air about him! The kid gave me a sour stomach because we heard so much about this dealership how great it was. We got into our car and left. I guess when you drive into a dealership with a older vehicle they think that you won't spend any money!! We ended up at Mangino and bought 2 vehicles with no problems and a very professional sales people answers all the questions awesome service department!!

R

ryan

Feb 26, 2014

I got a chevy trailblazer, had a very good performance in which it convinced me to buy a new chevy car which was the chevy cruze..i was so amazed with its performance...it ran fast & the technology that the car has was very impressive which i didn't find with other brands...i will still keep my trailblazer and use my new cruze most of the time...

EM

Erin M

Feb 21, 2014

I had an excellent experience working with Joe Tomaselli. I came in with a vehicle I was upside down on that was the definition of a money pit. Joe took the time to look at several different vehicles with me, even letting me take one on a test and keep it until I got out of work. I was happy with the wide inventory of used vehicles. When it came time to complete the sale Joe was kind enough to come in on his day off to make sure everything went off without a hitch. I would definitely recommend this dealership and Joe to anyone looking for a new or used car.

K

kristie

Feb 12, 2014

Got a great deal and and a great car from Joe Tomaselli.

TD

Tyrone David Newsome

Feb 12, 2014

I am very pleased with the service I recieved here at Denooyer Chevrolet in Colonie, NY. Joe Tomaselli was very helpful in helping me find the right car for my business and was very helpful in making sure my vehicles where properly registered for the proper use. The Finance manager Louis Germano did a wonderful job getting me the financing I need to drive away with my new vehicle. The whole staff was freindly and greeted me when I entered the showroom. I am glad I decided to do business with Joe and am pleased that he was the salesperson I chose for my last three vehicle purchases. I will highly recomend this sales team for anyone who is looking to be treated well and have a positive car buying experience.

S

Scott

Feb 10, 2014

Friendly sales department, great customer service, willing to work with you and earn your buisness. The facilities are clean along with the service department. Has a family dealership feel and makes you feel one of a kind when you walk in, not like a shopping mall. Joe Tomaselli was a huge help and willing to work with you. Will be doing future buisness here.

R

romnirobi

Jan 30, 2014

The salesman and sales manager were courteous, informative, and understanding. Although we did not strike a deal, I will refer them to my friends and family. They know how to treat the customer. Thanks Marc and Pat.

N

nyraiderfan

Jan 28, 2014

I was browsing the internet looking for a used truck. I was set on a Toyota Tundra, but decided to give a GMC/Chevrolet a second look. I always liked them, but the one at work is a one ton truck that rides horribly, and was turned off by it. I tried to see what my trade in was worth and had to give my contact information to get it. The next morning Rebecca Hanley called me to find out my interest. I explained to her that I was several weeks from purchasing, but would like to test drive a GMC that was on the lot, just to see how a half ton truck rides. She set up an appointment for me, and when I got there, I was met by Tom Kelley. I explained the same thing to him, and he understood that I wasn't quite ready to buy, but wanted to look. Rather than treat me like a nuisance, and make me feel like I was wasting his time, he was very helpful, and polite. We looked it over, and took it for a test drive. I really liked it and he asked me what I was looking to do. I told him my payment that I was looking for and if he can get that number I'd take it. I was very short on time, and he was very accommodating about that, and gave me the number I wanted. When I picked it up for delivery, he was excellent about letting me take a look at a few more items on the truck before signing the papers, and answered any other questions I had. Tom was fantastic. I never felt pressured or hurried and left very satisfied with my experience. I might have a small problem now that I have it home, and will contact Tom about it if I can't figure it out, but nothing in my experience there makes me believe it won't be taken care of. I highly recommend going to Denooyer, and buying a car from Tom. Thanks Tom.

R

Race77

Jan 28, 2014

My wife and I bought a Camaro, and a week later we found out she was pregnant. We were in a panic because we knew we would have issues with getting 2 car seats (as we already have a 9month old) in the back of the car. We called Chris Smith and explained our issue, and he assured us they would work something out for us. We drove down to the dealership to see what they could do. They not only bought the Camaro back, but they put us in the car we wanted, and at a price way below the blue book value. This has to be the best experience we ever had at a car dealership. Everyone was friendly, and extremely helpful. I will never buy from another dealer again, and I would recommend everyone go to Denooyer Chevrolet! They truly look out for their customers and make sure they are happy.

J

jraddin

Nov 5, 2013

DO NOT PURCHASE FROM THIS DEALERSHIP!! THEY ARE FRAUDSWe found DeNooyer Chevrolet over the Internet (autotrader). We negotiated a price on a used Volkswagen Jetta and drove FIVE hours last weekend (11/2/13) to purchase the vehicle. Upon arriving and inspecting the vehicle; we found that the car had been completely misrepresented in their advertising. The car REEKED of smoke. The odor was so bad my wife couldnt even drive the car. No mention anywhere in their advertising or through their sales people gave notice this was a smokers car. The business manager Ryan Denooyer offered to pay for the car to be detailed in the hope the smell would be diminished as the ONLY possible resolution. There was no willingness to discount the vehicle because of its degraded state. There was no desire to apologize or compensate us for our wasted trip. This is the worst customer sales / service I have ever experienced at a dealership. After the bad experience I called and left a voice mail for the general manager Todd Denooyer; explaining our absolute frustration and disappointment with our experience. It has been 4 days and he has not attempted to even return the phone call. This is not professional. DO NOT PURCHASE FROM THIS DEALERSHIP!! THEY ARE FRAUDS.

C

ccd0803

Oct 28, 2013

I thought my experience at DeNooyer Chevrolet was great. From the first visit, to driving the car off of the lot, everyone was very friendly and professional. Jamila (Sales person) did a great job in explaining the details and was a pleasure to work with. She was able to answer any question that I had and was available throughout the whole process. On the first visit, I was introduced to a manager and she offered assistance, which I thought made DeNooyer stand out from other dealerships. On the second visit, the owner also helped with the discussion, making the experience with the whole dealership very personal. The financial manager was also very friendly and knowledgeable. I have nothing but positive things to say about DeNooyer and my overall experience was great. The personal feel I got from the whole staff was a huge plus and I would recommend DeNooyer.

M

mantle07

Oct 28, 2013

In 2013 we purchased 2 new vehicles from DeNooyer with Jay Paul as our salesman. Jay Paul is very knowledgeable and helped us find exactly the cars we wanted. We found a 2013 Corvette convertible grand sport 60th anniversary edition on the web at another dealership, in another state at the price that was acceptable to us. We told Jay Paul that that was the car we wanted at that price. He asked Joel DeNooyer if we could get that car at that price and Joel responded affirmatively and aquired that car for us. A couple of months later we were back at Jay Paul's desk ordering a 2014 Impala LTZ to be built the way we wanted with all the bells and whistles. That car was ordered with the assistance of Tom DeNooyer due to unforseen circumstances that prevented Jay Paul from placing the order personally. The car arrived in less than the anticipated six weeks. Both cars are great and the prices were what we were looking for. Our only problem now is deciding which of our new cars to drive each day. Thanks so much and WE WILL SHOP AT DeNooyer again (not too soon)!David & Carol Dedrick

AC

Amanda Chenaille

Oct 26, 2013

I went to DeNooyer to buy my first ever new car. Jay Taz Hall was my salesperson. He was amazing, not only was he extremely helpful but very patient with me. I had specific needs and wants in the vehicle I was looking for and he provided me with many different options to test drive. I ended up choosing a 2012 Chevy Impala and it had everything I wanted. I will not only continue going back to DeNooyer for future purchases but I will only work with Jay. Jay definitely made my first experience at a large dealership a positive one!! Jay never made me feel pressured to buy a car and he gave me the time to make my decision. Thanks Jay for an amazing experience and all of your help!!

CS

Connie Skinner

Oct 23, 2013

I have never met a car salesman like Jason Hall. I am so impressed by this young man. I bought my 201He2 Equinox 2 years ago the 31st of this month. Every time I go in for service, if Jason is there he comes right out to say hello. I was there last week and the first words out of his mouth were Happy early Birthday. My birthday was the next day and I also had a card in the mail from Jason. He takes the time to talk and ask how my car is working out for me. He took extra time last week to explain a lease option rather than buying my car. He always goes above and beyond to satisfy his customers. I know that I can trust him with any purchase I may make in the future. I think of Jason as my grandson and I can tell you that if he were my grandson, he would make me so very proud. Connie Skinner

PF

Patrick Flaherty

Oct 21, 2013

I purchased a new pick up truck from Denooyer. The whole process was pleasant and pain free. The sales man Jay Hall was extremely helpful, knowledgeable, and entertaining. I was very happy with the facilities, the price, the helpfulness of everyone at Denooyer, especially Mr Hall. I would definitely and have recommended family, friends, and co-workers to contact Jay Hall and the Denooyer team for thier next vehicle purchase.

LO

Loved our Experience!

Oct 18, 2013

Jay Taz Hall made our buying experience one of our best ever! He was attentive, cared about our concerns and answered all our questions professionally and completely. And we love our new car.

C

Collin

Oct 17, 2013

I went in looking to test drive/buy a Chevy Sonic RS. They didn't have the exact model I wanted but they were more than willing to find something as close to my needs as possible for a test drive. Jay "Taz" Hall was the salesman that helped me out and we ended up placing an order for my exact car online. Throughout the whole waiting period (about 6-7 weeks or so) I would repeatedly get text message updates from Taz letting me know the status of my order. How many people text their car dealer?! I thought this was awesome and very personable. I know other people who have purchased new cars recently and they did not receive the same level of service so I know that this is unique to either Taz or DeNooyer. Besides this, the dealership is extraordinarily clean (it was just rebuilt so I'm sure that helps), everyone working there is very friendly, and while I haven't needed repair work yet (phew), everyone in the waiting room seemed happy and the service guys all seemed very friendly. I originally went to this dealer because of the excellent service I noticed when car shopping with a buddy. I took notice how they didn't seem "salesperson-y" and it was all very personable. The only reason I'm not giving a full 5 stars across the board is because once it came time for me to purchase my car, there was a bit of "salesperson-ness" which kind of disappointed me. Some of my questions weren't answered properly, maybe in hopes of getting a sale(?), but it wasn't anything drastic enough to get offended or anything. Just little things like "will the car tell me the individual tire pressures?". This isn't anything against just Taz, Mr. DeNooyer himself came over at one point and I got that stereotypical salesman vibe from him as well. Overall, this is an excellent dealer and you can tell they work very hard on customer service. When I went to pick up my car, I had lots of people coming to check on me to make sure I didn't need anything, make sure I didn't have any questions, update me on the status of everything. And as I alluded to earlier, everyone else in the waiting room was getting the same treatment and that was great to see. If they could just remove that last tiny bit of "salesperson-ness" it would be 5 stars across the board in my book. I am not sure how the rest of the salesmen are, but I'm glad I walked in on Taz's turn because I had a great experience and he was a great guy to deal with. Would not have any reservations on recommending DeNooyer or specifically Taz to anyone looking to purchase a Chevy.

KK

Kyle K

Oct 17, 2013

Bought a used car from Taz a little over a year ago. I haven't had a single problem and have never been happier with a car.He really showed me the attention I needed during the buying process- he LISTENED to my comments and concerns which is rare in auto sales. The finance department really worked with me to fit a loan in my budget. Anyone who mentions looking for a car to me I send over to Taz.

KO

Keep Our 2nd Amendment

Oct 16, 2013

After searching for a few weeks at numerous dealers I contacted DeNooyer about a Chevy Silverado. The no bull, attitude from my salesman Jay "TAZ" Hall was a refreshing relief from what I had experienced from some of the other dealers. Jay walked me through all of my concerns and answered all of my questions. I will be sure to purchase from DeNooyer again in the future.

T

Theresa

Oct 11, 2013

We went into DeNooyer looking for a car that was not only safe and reliable, but also affordable for our son. Jay "Taz" Hall was very helpful and knowledgeable when helping us choose the right vehicle, and very patient and understanding when dealing with the trade-in and financing. We have been completely satisfied with all aspects of this new car...thanks to Taz!

M

momeederest

Sep 12, 2013

They sold me a 2012 Silverado August 2012 - the salesman told me the repsale value would be based on the full price of 38k - not the price paid after rebates - come around to Sept. 2013 - the truck has $13,400 miles on it -of the 2500 miles are 3 trips taken- it is never driven in the winter and is washed regularly - when we put running boards on it - the mechanic noticed that the under side is starting to flake and rust. Took it to the dealer - said nothing he can do because we didnt have undercoating which was never offered by the salesman. So we went to the sales deparment to find out trade in value - $28k - based on the price paid not full retain as advised previously. ALL LIARS!!!!! The tell you whatever necessary to get the sale - doesnt matter if its true or not - LIAR LIAR LIAR!!!!!!!

E

Equinoxfan

May 8, 2013

Experience not what I expected given their current advertising campaign. Low balled value of trade-in. When I complained immediately increased it by 50%! Still significantly less than offered by other dealers. Bought my new Equinox at another Chevrolet Dealer with no hassle and highest trade value offered.

M

Mgrignon

Nov 15, 2012

Fantastic customer service. Great prices. Could have had the whole deal wrapped up in one day if it wasnt a holiday. Couldn't be happier with our purchase. I would, and do, recommend them!

B

BusyMOM

Aug 27, 2012

Steve Gordon was our sales person and he was wonderful! He made the process super easy and was one of the nicest, happiest people I have ever met! I totally recommend this dealer and sales person.

R

roemdogg1

Aug 12, 2012

I bought a suv and its great it is so great i went back and bought a truck thank you ryan and joel for making thing right..

P

p.lajeunesse

Jul 15, 2012

I ended up buying a new car from nemer in vermont (29mi away) for the same price of a used 2011 model.sales person, Dom, at Nemer was great. the denooyer sales person,Andy was friendly but not his boss who guided him through the offer.he was a little arrogant like he didn't care. so, I left and went elseware.

M1

My 1st Chevy

May 22, 2012

Not only was I looking for a new vehicle after an unfortunate accident, but I was also looking for my confidence in driving again. In need of a solid and safe vehicle, I found myself at DeNooyer and could not have been more impressed by the entire experience. Upon entering I was immediately welcomed to the showroom and was introduced to Christopher Smith, who went above and beyond in making me feel comfortable behind the wheel again. It is with ease that he talked to me and walked me through the entire process; making me feel relaxed from the very start. He explained everything there is to know about the vehicle, answered all of my many questions, and the very few he didn't know the answer to, he found in what I would guess to be record time! Not once did I feel rushed, on edge, or like I was being pressured into making a purchase. Since driving off the lot, Chris has followed up with me to make sure that I am still enjoying my new wheels and to answer any questions that may have come up now that I have the vehicle. All that's left to say is that I love my 2012 Equinox, I look forward to working with DeNooyer in the future and can't believe I didn't find this dealership sooner! Thank you!!

0

08Tahoe

May 12, 2012

Overall, the buying process with Chris Smith at Denooyer has been pleasant and painless. We did not have to wait a long time for his service and he was extremely helpful as well as very knowledgable.

B

Blackie

May 11, 2012

A seamless process. Great attention to detail and courtesy.

T

Tallest

May 11, 2012

Good customer service,i will recommend the dealer and chris smith sales rep to friends and family.

A

AndyZ

May 10, 2012

We found Denoyer Cevy after a online search. After contacting Jason Hall (Taz) with our specifics for a new truck we went over to the dealership. Jason was waiting for us and had our vehicle ready for our inspection. Jason was great. Not pushy at all and was very attentive to our needs. Needless to say, we left that day with our new Chevy. We will be looking for Taz again when we need another vehicle.

K

KB101010

May 10, 2012

I recently purchased an 08' Civic from this dealer. Jay Taz Hall went above and beyond to meet my needs. I am extremely satisfied and will continue to do business here. Kyle B.

S

Satisfied

May 9, 2012

I was very hesitant to shop for a car after my dealings with Fuccillo Car dealer. The only thing ugeon that man is his head. The staff there is very rude and the cars are very pricey for what you are getting. Sitting down at the table with them was a nightmare. When I got to DeNooyer I was greeted by a gentleman Named Jason Hall azhe was very nice. He understood that I was apprehensive and he took his time. He never once asked hat do you want to spend?I hate that question. He asked hat are you looking for in a vehicle?He then began a search based on my needs. I test drove many cars never feeling pressured to buy anyone of them. I felt he just wanted to make me happy. That is why I purchased my car for DeNooyer. The rest of the staff at DeNooyer is also wonderful. I brought my car in for an oil change and they check my car out from bumper to bumper. They even replaced one of my light bulbs in my car. I am always greeted with a friendly smile.

P

Patrick

May 8, 2012

This is the 4th vehicle I have purchased from Chris Smith, a salesman at DeNooyer. Each purchase went smoothly & quickly. Chris was very familiar with each car & truck I test drove. I didn't meet anyone who wasn't friendly or too busy to answer my questions.

Y

Ylime

May 5, 2012

When my 08 lease was up I was dreading searching for a new suv to lease. I knew I did not want to go back to the previous dealership where I was unhappy, I was extremely lucky to come across a great salesman Jason Hall. He was not your typical pushy salesman he took the time to take into consideration all the extras that I wanted in my new vehicle and located me the exact vehicle I wanted. I recommend everyone to see JASON HALL!!!!!!!

#C

#1 Chevy Fan

May 4, 2012

I enjoyed my experience. Friendly, easy to deal with. Great service from Jason "Taz" Hall and the whole company.

CE

Chevy enthusiast

May 4, 2012

I recently brought a 08 silverodo from salesman Chris Smith. He was great and if it was not for him and all the time he spent with me during the buying process I would not have my dream truck now. Thank you Chris and DeNooyer. I will be back. P.S the only issue I had was that I wish they spent more time detailing my truck before I picked it up...

E-

EV - Enthusiest!

May 4, 2012

Christopher Smith & Steve Gordon provided the best experience I ever had purchasing the car of my dreams. From providing all the possible rebates and financing to explaining the vehicle itself, I must say I felt extremely at ease buying from the great people at DeNooyer Chevrolet. To top it off when I brought the Volt in for service again I was treated with the highest reguard a customer could receive. Thanks everyone at DeNooyer Chevrolet for a great experience purchasing and serviceing of the new Chevy VOLT!! Dan Degener

HS

Heated Seats? Yes Please

May 4, 2012

I was looking to finance through my credit card company and Jay "Taz" Hall suggested i try for a better rate through their finance company. I did and got a great rate and approved for a larger amount. I am now the proud owner of a Chevy Malibu. I couldn't be happier! The facilities are newly renovated and look great and the process was fast and easy. Thanks Denooyer!!!

K

Kyle27

May 4, 2012

I had a verygood experience purchasing my 2008 Chevrolet Cobalt SS/TC. Chris Smith was nothing but helpful with the whole process and I am very satisfied.

B

Bagwell20002000

May 3, 2012

I normally would rather go to the dentist vs a car dealership. But this trip was amazingly pleasant. Chris Smith listened to what I was looking for and what I wanted to pay. He did not try to run me thru the mill and drain me for every penny I had. I had an issue with the keyless remote and he said to bring it back and I did. Within 30 minutes he had a new remote programed with a spare and off I went. The 2011 Impala runs great and I'm very happy with the gas mileage. I know where I will go from now on for a new or used car.

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paul y

May 3, 2012

The salesman took his time to answer all my questions and never rushed me. He made it clear he wanted to get me in the best car within my budget. Even after I purchased the vechicle he followed up with me to see how everything was going and how I liked my new ride. I would def refer them to friends and/or family.

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Positive

May 3, 2012

Recently purchased a new vehicle from salesman Jason Hall. Received excellent customer service and everything was done in a very timely manner. Very happy with the vehicle and would highly recommend dealership.

TE

Truck enthusiast

May 3, 2012

I recently purchased a new 2011 Chevy 1500 z71 from Denoyer. The salesman Jay Taz Hall did a superb job in showing me the inventory, the facility, and my options for my purchase. The truck was exactly what I was looking for in both quality and price. It was the second truck I purchased through Denoyer and I will continue to be a customer for years to come. Mr Hall was very knowledgeable and helpful and has called on several occasions after the sale to make sure everything is going well. Thanks to him and I continue to tell others of my experience there.

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roemdogg

Apr 1, 2012

Bought a vehicle in dec have had nothing but problems..Can't seem to get any help.had the vehicle towed there 2 times at my cost..

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rydanly

Jan 27, 2012

We're very happy with DeNooyer and Bob Neet. The purchase of our new Equinox was smooth, professional, and easy. Bob took care of every detail, and was great to do business with. We definitely recommend both DeNooyer and Bob.

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emeraldisle3

Dec 4, 2011

Tom DeNooyer! A man I consider to be wealthy! Yet I've met people of less stature whom seemed to look beyond me as we conversed. Since 2000 I've purchased 4 vehicles from him. Him personally! Most dealerships you don't see or know who the owner is yet Tom DeNooyer took care of me each time. Including my most recent purchase of a 2011 Chevy Silverado, crew cab. I mean each time he assigned "his guy" to handle the basics, yet the final numbers came from him! In fact I've never met an owner whose policy was open door and will speak w/ anyone. In fact he'd rather deal w/ a complaint head on then to get it second hand! However, he's such an incredible man to do business with I can't imagine having a complaint to be handled! In fact this last purchase we got to the end of dealing because I initially wasn't interested in a leftover. But, due to the sincere attention and interest in selling a DeNooyer product, Ed, proposed a deal that caused me greater consideration. However the deal had to be closed by Tom! Of no surprise to me, Tom offered me a deal I couldn't refuse! Now I'm a very proud owner of said vehicle! I stand proud to recommend this dealership and all it affiliates! In fact days after delivery of my truck I personally walked into Tom's office to express my gratitude. He gave me all the attention I required while he busily attended to phone calls and issues his staff presented in my presence, my presence, never rushing me like it didn't matter and the sale was done and so was he! Real quick, Lou Germano, top notch! In fact due to his efforts I got a better deal then 0% for 72 months! A lower monthly payment then agreed and with room to add a couple of very worth while extended warranties! Products, I might add, that he was very knowledgeable of! In closing I also had an opportunity to meet Joel DeNooyer as well. A person I had never met yet was very personable to me! DeNooyer Chevrolet, one word, AWESOME!!!!!

JR

Joe Regan

Nov 30, 2011

I have purchased many vehicles from Bob in the past and each transaction is handled in the same professional manner. His knowledge of the Chevy product makes the buying experiance a breeze. A happy customer , Joe Regan

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luke22

Oct 24, 2011

I enjoyed dealing with your sales rep. Jay Paul. Jay was very considerate and knowledgeable in field and helping me in the decision making process.Thank you Jay>

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mnelson0264

Oct 7, 2011

Good Morning, I was directed to Bob Neet at DeNooyer Chevrolet by a friend. I was told to go see Bob and he will take care of me. I met w/Bob "after" I had made an appointment w/him. I wanted the undivided attention of a salesman, w/out being interupted (phones ringing while "making the deal", people stopping by asking questions, etc....). Bob gave me his divided attention, which I appreceiated very much. Nice work. It was a pleasure working w/Bob and the team at DeNooyer Chevrolet. I was a little disappointed about the trade amount I got for my vehicle. I understand the rational that supports it. I felt the trade value was slightly more. I'll get over it. DMV (Department of Motor Vehicles) in the Building!!! That's is awesome. How nice it was to get that taken care of before leaving DeNooyer Chevrolet. Not to mention having get the Actual Regestration in the mail, and having to put it myself. It is nice to be able to have everything taken care, before the customer leaves the lot. It was great to be able to have the vehicle the SAME DAY!!! Last time I "Purchased" a new vehicle (from another dealer), I had to make (3) trips. It was approx. 30mi 1 way. Thanks for a Great Experience w/Bob Neet and DeNooyer Sales Dept. I hope their Service Department is equal or better. Thank you.Sincerely,Mike Nelson

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marsuelam1

Oct 3, 2011

Sent e-mail regarding vehicle I saw on Internet. Lela responded almost immediately. Made an appointment to test drive car. Saw Ed who works with Lela. Drove car, loved it. Went to talk with Jim for financing. He went through hoops to get me decent financing. Overall, a wonderfull experience working with the dealership. Would not hesitate to recommend DeNooyer Chevrolet to anyone. Was certainly worth the trip. Got a fantastic deal on the price and also finance.

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ke.radley

Sep 26, 2011

Dan Carll helped me pick out the perfect car for me. The 2012 Cruze Eco is a great car and gets incredible gas mileage. The turbo underneath the hood gives me a great power boost for that need for speed feeling. The handling on the car is amazing too. Not only was this car everything that i wanted, it was also really affordable. I wanted to keep the cost around $20,000 or less and this car was just slightly over it, but it is fully loaded with all of the gadgets and gizmos that i wanted. I love having the ability to leave my ipod in the car without having to navigate through the artists on my ipod. Instead i can use the awesome head unit for the radio. Dan also helped me out with my lease because of my budget since i am a college student. He did a great job offering me a low payment each month plus extra miles for my distant travels each day. I would definitely recommend Dan to any family member or friend for a future car purchase or lease. I can't wait to go back to him for another lease in three years. Thanks Dan!!

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mcdpattony

Sep 24, 2011

The entire group of people at the dealership when very friendly and helpful. Bob Neet was extremely friendly and it was a nice experience to deal with him. The other person involved in our purchase was Pat Gomula and she also was very pleasant and helpful. I would definitely recommend De Nooyer to my friends.

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mmesick

Sep 21, 2011

I came to DeNooyer to purchase my leased vehicle. I was very pleased with the service and ease of doing this. I received excellent customer service from both Robert Neet and Louis Germano. Both of them went out of their way to provde good service to me and in my opinion they went the extra mile. I will definately continue to bring my car to DeNooyer for servicing and when ready to purchase a new vehicle. I will highly recommend DeNooyer to my friends.

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srssox

Sep 21, 2011

Offered a fair price for trade-in and new car with first offer. Spent a good deal of time describing workings of car following sale. Dealership also allowed a large dowm payment on credit card.

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gros3218

Sep 14, 2011

Dan Carll was ambitiously committed to make a hassle free agreement. He fulfilled and catered to all my desires and more. Dan Carll took the extra steps in making my experience of purchasing a brand new truck very enjoyable. It was not just the Dan that made it happen. Every employee I meet put there full effort forth in to make me walk away a VERY SATISFIED customer of DeNooyer Chevrolet!

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richgt24

Aug 28, 2011

We had an excellent experience working with Bob to purchase a 2011 Equinox. He really listened to our needs. He was very professional and considerate. We will definitely recommend him to our family and friends. He (and Pat in the Business Office) made a very stressful process go very smoothly.

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Ppelton169

Aug 17, 2011

Denooyer is a long established dealer with fair price & great cars. Their personnel is unrivaled, as is their service, bought new Cruze--LUV IT! Looking forward to enjoying another GM vehicle Thanks Keep up the good work--

JM

Jeffrey Martinovic

Aug 3, 2011

Mr Neet was a very good salesman as far as no pressure to buy at this moment or the vehicle will be gone tomorrow. Not to mention we had a lot in common.All in all It was a pleasure doing business with Mr Neet.

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sevincer

Aug 3, 2011

Go to this dealer if you would like to feel robbed,deceived, faked,...Went there to buy a used Suburban. Sales person had not had clue what was in the inventory and condition of the cars they had for sale. After wondering 1.5 hours around the lot I saw and liked a 2010 suburban. They come with initial offer of $38,000and after negotiation we agreed to $32500.After I signed all the paperwork and left the dealership to wait them to get vehicle and plates ready. Before I go to pick the car I went online and search listings for the same car. Surprisingly I came across the same car listed by this dealer at $33000. When I brought up this at dealer salesman's manager exactly told "he got it lower than that price" . HUH? no apologies nothing? If i was not negotiating they would be rubbing $5000.00. Happily without any shame.It was my mistake that I did not research on the internet before I went there. Do not be naive when you go there and expect you are in a robbery house.Here is the last part:Car had a small dink on the windshield that they had to put some epoxy to prevent it further cracking. Within 5 hours of waiting for car to get ready it has not been fixed. I have told that I will get a call from their service to schedule a time to bring the vehicle in to fix. Two days past still waiting for that call.

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Ray100

Aug 1, 2011

This was our first time buying from this dealership. We have owned Chevrolets before, but from a diffrent dealership. DeNooyer had a good selection of trucks in stock, and we found just what we were looking for. Our salesperson, Bob Neet, was great to work with! The facility is under construction. Even with this going on, everything ran very smoothly.

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rchiare1

Jul 23, 2011

The car I purchased had 1,200+ more miles than advertised. When I inspected it I found that a salesperson had left personal items in the car. Coins in a cup holder, cigarettes and Q tips between the seats, a necktie and trash bags stuffed under the seats. The convertible top showed signs of leaking and a missing gasket and was sent to another dealer for repair before delivery to me.After, waiting 5 days I was told that the top was damaged so heavily that Denoyer would not be willing to repair it.The cancellation of the purchase was quick and professional.All of the people that dealt with me were fair and honest; Jason Hall did all that he could to make this deal work, but someone in the service side of the dealership should have caught the problems with the car before allowing it to be offered to the public for sale and wasting almost a week of my time.

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kartconv

Jun 12, 2011

We have purchased many vehicles over the years and not always with a good experience. We were quite pleased working with Chris Smith in this instance. He was very professional in his approach to the sale and very efficient in his handling of the entires sales process. We would not hesitate to recomend Chris and the Dennooyer dealership to anyone looking for a new or used vehicle

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gfournie

Jun 10, 2011

The overall experience at DeNooyer Chevrolet was exceptional. When I arrived I was greeted immediately by the friendly staff. I explained the type of vehicle I might be interested in and was promptly and courteously taken to view a large inventory of Silverado trucks. Heath Murphy, the salesman was thorough and very knowledge in explaining the differences in the model types. He frequently asked what features I liked or disliked with each model we viewed and was very helpful with suggestions based on my requirements stated for the intended use of the vehicle I was looking for. I was never rushed or made to feel that I needed to make a quick or uninformed decision. When it came time to negotiate the vehicle price as well as a trade-in value I believe the final price was beneficial and fair for all parties involved. On the day I picked up the new vehicle Heath spent all the time I needed to make sure I was comfortable with and understood all the vehicle controls before I drove off the lot. I would definitely recommend DeNooyer Chevrolet to anyone I know who is looking for a hassle free experience.

GS

gary sales

Jun 9, 2011

Doing business with DeNooyer has proven to be quite a nice experience. Jim Elliot made the new car purchasing process as smooth as could be. He was very informative, honest, and extremely helpful with all aspects of my purchase. My wife and I couldn't be happier with our new 2011 Impala LT. Thanks to Jim and the team at DeNooyer for everything!

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tdljml

Jun 8, 2011

Joe helped me get a good deal on my trade in. It smooth and easy. I really liked the car it was what we were looking for. Very happy with car so far. I would like to also thank Pat for her assistance in dealing with the registry of motor vehicles here in Massachussetts. She really went above and beyond.

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400xt

Jun 7, 2011

Made a deal with the saleman to buy a car. The day of the purchase after i went to the bank to get the check he called and said they sold the car on me. Then they jerked me around for a week before i found the same car hidden in the back lot that was supposed to be sold.They also advertized a free ipad that they said i could not get with my deal. In the end i got my car and ipad but with much headache also the car need a wheel alignment witch cost me 100$.

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crabby65

Jun 6, 2011

Jack pays attention to what I want and he goes above and beyond to get me the right car at the right price. This is my 2nd car I have purchased from Jack, he is friendly and explained all the functions of my new vehicle. He was able to find the exact car I was looking for, when I picked the car up he went through all the paperwork like a pro and I was in and out in my new car in no time. I definitely plan on returning to Jack when I purchase my next vehicle and highly recommend his services to others.

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gregsleas

Jun 6, 2011

It was a very good experience. Beau was helpful and allowed me to test drive multiple cars and helped me decide on the the right one. It was fairly easy to come up with a price on the car.

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ablake127

Jun 5, 2011

Purchased my 2006 Pontiac GTO from Mr. O'Malley at the end of January 2011. It was quite honestly the most pleasant sales experience I have ever had. I would absolutely recommend him and your dealership to anyone I know, that may be looking to purchase a vehicle.

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joethepro

Jun 4, 2011

I purchased a 2011 Chevrolet Aveo from Denooyer Chevrolet on June 2 , 2011 I live in Vermont , so I had over a three hour drive to get to the dealership. I had no previous experience with them , and so all I had to go on was my conversations with Richard before I took the three hour drive I was pleasantly surprised of the friendliness of everyone there . I was promptly taken to Richards office and had no wait to talk to him . I did not get the typical high pressure pitch I am so use to . They had a great selection of cars but no pressure to buy the higher priced ones . Our conversation was very friendly , to the point, and no false promises The trade offer was great , and the bottom price even better . The time to come to a final price of my new car took less than 30 minutes . My experience with the financial manager also was enlighting . No pressure to buy all the extras that were available . The paperwork was done the car prepped and I was on my way the same day I highly recommend Denooyer Chevrolet to anyone that wants a great deal , no pressure , and straight forward conversations

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cindelu58

May 31, 2011

I experienced good service in a timely manor and friendly customer service. Waited in customer lounge that was very comfortable. There was a courtesy area with refreshments that very inviting. The I proceeded to the parts department where I purchase a very nice item. The employees were very courteous.

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debkin

May 20, 2011

lauren was very good on the phone and did her job very well. she made you want to visit denooyer.ryan helped us pick out our vehicle with no pressure, we hate pushy salespeople. then there is pat g. in billing,she is so nice and works very hard for the client. thank you for a great experience. patrick and debbie kinney

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brimahoney11

May 19, 2011

The internet manager did not inform me in a timely manner that the vehicle I was interested in was sold. The dealership has contacted me numerous times to make good and I accept that everyone makes mistakes. As far as I'm concerned, this issue is closed.

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kkaneg

May 18, 2011

I Have had wonderful purchasing experiences in the last 3 years. Will continue to buy here and bring our friends here! Thanks again!! Everyone is friendly and easy to work with. There prices are great I have them already looking for another car for me!

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scott0700

May 16, 2011

This was the second vehicle I have purchased from DeNooyer and the second vehicle from Robert Neet. The entire process was exceptionally smooth and I felt I received a fair deal. I would not hesitate to recommend Denooyer Chevrolet and Robert Neet. I look forward to my next transaction with DeNooyer and Mr. Neet.

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Kucskar

May 12, 2011

DeNooyer Chevrolet was a great dealership to work with when purchasing my new (used) car. My salesperson, in particular, was informative, extremely helpful, discussed many options with me, showed me the inventory and helped me make the best choice for my needs. He truly went above and beyond. I had visited the showroom about 4 times before delivery and was always greeted by a member of the staff who made sure I was being taken care of. I would highly recommend my friends and family to visit DeNooyer! What a great experience.

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mdempf

May 12, 2011

I have been purchasing autos from Murph since 2005.4 vehicles all together. I have reccommended him to 4 other people who have also purchased vehicles from him. quite frankly without him I would not go to Denooyer. I will be waiing for my loyal customer bonus on my next visit to purchase a vehicle. I think I will be looking for a small 3 ton dump truck for my business. Hopefully Murph will keep an eye out for this for me.

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ilikecars

Apr 27, 2011

the buying part was friendly and relaxed,However they told us the used cars went threw a multi-point inspection complete going over,thats bull.Had to bring the car back for a simple repair and they had it for a week. kept getting the run around. will never go back.

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jpconcierge

Apr 26, 2011

We were in the market for a mid-size SUV and had a very specific monthly budget to adhere to. When we arrived at DeNooyer we were approached & greeted by Bob Neet, a friendly-looking gentleman with a big smile. We chatted like old friends (we actually found out days later we were-through mutual friends) anyway we made him well aware of what we were looking for, he took us to see an Equinox, not a top of the line one, but one that was in our price range. Bob was very honest and easy to deal with.He quickly got a set a keys and we took it out for a ride - I fell in love (with the Equinox not Bob) anyway we had to leave and I asked Bob to call us with some pricing.The next day we spoke to Bob, long story short, we agreed on a great price! He was fantastic and I wasn't too bad either in negotiating-right Bob?We came back a few days later to sign all the paperwork etc, not expecting to pick up the car since it was late Saturday afternoon - boy was I wrong.We met with Mr Germano, very nice guy. He worked quick in processing the paperwork, calling the insurance agency, etc and he insisted that we take the vehicle home that day! Bob stayed probably later than he needed to-to be sure we were all set and happy. I think we were the last to leave. Now that's great customer service! I found out quickly the customer service and professionalism is top notch!I would recommend DeNooyer, more importantly Bob Neet, to everyone I know in the market for a vehicle.Thank you for a pleasant experience in buying our 2011 Chevy Equinox (it looks fabulous in my driveway!!)Jeanne & Jay Pinckney(written by Jeanne, car paid for by Jay)lol

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djkb1229

Apr 22, 2011

Always great service and very professional. I found out about this "dealer rater" website and wanted to take the time to actually access this site and comment on what outstanding service and professional opinions they offer. I would not bring my car anywhere else for service. Thank you DeNooyer Chevrolet

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djdelhagen

Apr 12, 2011

My husband and I had started looking at different styles and models of cars about 6 months ago. We were looking at trading in our Subaru and thought we would just replace it with another Subaru. However, we wanted something different and smaller. We started looking on line and liked what we saw in the Chevy Cruze. We walked into DeNooyer and were immediatey greeted and impressed by Ryan. He was personable and listened to what we were wanting in a car. He was very helpful and did not try to "wheel and deal" with us. He was very knowledgable about Chevrolet as well. We never felt pressured into making a purchase. I personally have never liked the process of buying a new car because so often the salesman makes me feel pressured into buying. Not so with Ryan. He was a delight to work with and I would recommend him highly to anyone looking for a car. The Cruze is "my" car and I must say I love it. Ryan was helpful beyond the day of the sale. We purchased the car on a Saturday. He arranged to meet with me that following Monday to get my OnStar set up. Again, very helpful to me as I am not very good with technology! Ryan was the best and I am very grateful to him for all the assistance he provided us with!Thank you!

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lipinskas

Apr 7, 2011

I was fortunate to buy the first Chevrolet Volt in the Albany area. Tom DeNooyer took my order personally. He wrote on my receipt "To be delivered at MSRP" when many dealers are charging hefty premiums on the Volt. Salesman Ryan Rocheleau stayed in touch before and after vehicle delivery and is always there to help. I could not ask for more.

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BERNIER2011

Mar 20, 2011

Impressive Dealership, both in service and salesI have prchased new vehicles and have had beaucoups service and maintenance done at Denooyer nd have always been pleased with the professionalism an accomodation to my busy schedules.I have purchase new a 2001 Cevrolet Truck and a 2008 Corvette Z06 at Denooyer.However,other vehicles, such as a 1997 Chevrolet Van, a 1997 Corvette, a 2006 Corvette and a 2007 Corvette, while purhased at other Dealerships have been welltaken care of at denooyer's.Thank you Denooyer Chevrolt for being my Chevy Store!!

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838stingray

Mar 16, 2011

Ryan was very professional and make me aware of all of the dealer/manufacturer incentives. Ryan had the truck with all of the accessories I needed ready and detailed as promised. Would highly reccommend dealing with Ryan. Best Saleman there by far!!!!

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Maureenf54

Mar 10, 2011

Joel and Heath went over and above for us! I'd recommend them to anyone looking to buy a new car! Rick the service manager was also instrumental in helping us.They all turned a bad experience into a good one. They listened and reacted so that everyone was pleased!

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georgesmith

Mar 9, 2011

Ed has always been pleasent and honest to work with.The service dept. is second to none! Been coming there for 18 years and bought 7 new vehicles.I am there frquently as I have 2 chevy vehicles, an Avalanche and a Corvette and always feel welcome.

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jrose6513

Mar 6, 2011

To Whom It May Concern,I would like to commend James Finland in the Service Department of De Nooyer Chevrolet Dealership. My father recently bought me a 2001 Grand Prix GT which had some issues that needed to be taken care of and Jim has been a great service technician. He has handled all of the issues that I have had with the vehicle and has upheld the best standards of customer service. He has been friendly, patient, and very knowledgeable. I know that a lot of customers must usually only write reviews that are negative, not typically giving credit where credit is due, however I felt that it was very important for me to let De Nooyer Chevrolet Dealership know that their Service Department as a whole has been very friendly and helpful and especially Jim Finland's service. He is a great employee and definitely deserves some well-done recognition. Thank you for all your help and support Jim. Sincerely,Jenna Wickham

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Annicaros

Mar 5, 2011

Shopped all over the state for a spoecific Camaro at a good proce and a fair trade in value. Was shocked how many dealers were not intersted in finding the color I wanted. Finally spoke to Scott at Denooyer who was not only interested, bent over backwards for us. Price, trade in and car. We drove 2 hrs one way to deal with him and will do the same with out hesitation next purchase.

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nyakuboski

Mar 2, 2011

Ryan was a great salesman. He was very nice, and did not pressure me into any decisions. He explained everything to me. All of the paperwork was completed quickly, and was explained to me and very easy to complete. Denooyer really made my car buying experience very easy, as I was nervous walking in there not knowing what to expect! I'm very pleased with my purchase!

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jmack6

Feb 17, 2011

I was very impressed with dealership and the great service extended to me by Bob. He went out of his way to find me a car with the options I wanted quickly and I am very happy with this vehicle. Bob wanted me to be happy with the vehicle I purchased and did not pressure me into getting options I did not need which I find very refreshing in the current economy. I will pass on the great service I had to my family and friends.

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kfischer1

Feb 16, 2011

Dear Mr. Denooyer,I wanted to take a minute to let you know how completely satisfied I am with my recent purchase of a 2011 Tahoe from your dealership. I found the vehicle I wanted at the price I was willing to pay and the expierence was flawless. Andy Lobb was excellent to deal and I would suggest anyone looking to purchase a new or used vehicle to visit Denooyer Chevrolet and ask for Andy.Thank you,KennFischer

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Mr C

Nov 3, 2010

Having been a Chevrolet person ever since i can remember this dealership has been a cut above the REST!Knowing the father and his demand for perfection and customer service, his boys have done both their father and Chevrolet Corp.PROUD!!!!!!I am at this time waiting for my 4 Chev Suburban from Denooyer Chevrolet, great price and friendly sales persons.

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CheleTeabout

Jan 11, 2010

When you buy from DeNooyer, you not only get a great vehicle, but they stay with you as long as you own the car. Service,Body Shop,Finance, Cashier if you need them they are there. They stand behind every car and don't bail on you if there is a problem. They bend of backwards to make sure it gets fixed and fixed right, not just fast. EVERYONE there is a true class act and worth fighting Wolf Road traffic to get to! I have 3 vehicles right now from DeNooyer and I wouldn't have it any other way! A 2008 Tahoe for hubby, 2009 Impala for me and 2009 Malibu for our daughter!

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Heatherm2012

Dec 23, 2009

My parents started going to DeNooyer I think 14 years ago or so, so it was only right to get my car from them. Everything went smoothly, everyone that works there make every trip a ton of fun. Truly a great group of guys, and ladies too!! I would HIGHLY recommend DeNooyer to anyone and everyone!

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chardsrich

Dec 2, 2009

My purchase experience was just fantastic. Mike quoted me a price over the phone, told me he'd have the car cleaned and ready for me to drive when I came in. I was diving the car within 5 minutes when I arrived. 45 minutes later I was walking out with a receipt with the price I was quoted on the phone. Two days later I picked this car up in emaculate shape and love my car. Went back in at 5000 milse check up and found the service quick and easy. I love DeNooyer Chevrolet!

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mastersmee

Apr 28, 2007

Well to you frankly I hate denooyer very much. I was very disappointed to their kind of service, I bought a Mitsubishi Outlander '06 last oct. 2006, this sales person was so good to us during the dealership, but after i gave my payment to the car, and to get it for pick-up, this sales person never shown, i talk to the sales manager he was so nasty. i wait 3 hours to have the car ready to pick-up, the wasn't clean, they only give me just 1 key, the gas is almost empty, even the "sale" mark on the windshield was not remove. all of them is a kind of shit!. i hope my experience with this kind of dealer will be a lesson to those who want to buy a car. i will tell this experience to all my friends. and i will send this report to the filipino community in new york. thanks to dealer rater. i love your site. more power.

MT

M. Tomaso

Feb 28, 2007

Went to DeNooyer in March 01 to turn in a lease vehicle. Called ahead and spoke to sales rep who said anytime was fine. Great. Drove out with ride home following behind me. First mistake was going out on a Saturday. Dealership was mobbed with people. Told receptionist who I was there to see and was asked to wait. Waited 30 mins and still nobody met with us. Asked receptionist several times and finally spoke to a very rude sales manager. By this time I was upset because a lease drop off is supposed to take half an hour tops AND I had called ahead!! I explained this and this un-named sales manager gets nasty and practically screams at me "I'll get to you when I feel like it". Stunned and angry, I went back to the young lady at the reception desk and asked where a phone and phone book was was so I could call another dealer to make drop off appointment. Thankfully the young lady called one of the owners who took care of things and apologized. Needless to say, not a good first impression of yet another Albany area Chevrolet dealer. Hopefully things are different there now.

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