Used Cars for Sale at DeNooyer Chevrolet in Kalamazoo, MI

Laura Ann Romero

Sep 30, 2016

My experience was very pleasant. Brett Neal helped me find the perfect car quickly and helped me through the process. He was very friendly, knowledgeable, and wasn't pushy. I love my new car and I got a very good deal as well. Thanks DeNooyer and Brett Neal!

dougk89

Sep 22, 2016

I got a ton of help from Loyd, Paul, and Cory. I've been without a car for 4 years and the whole experience was quick and painless. I highly recommend this dealership.

SvenSweden

Sep 17, 2016

I had a problem with my car overheating about a month & a half ago. They fixed it up quick & were great. The part was very expensive but that's just because it's not a typical, high production run, car. Last week I had a tire blow out & they again got me the right tire fast, but when I picked it up, there was now a 'check engine' light on that wasn't before. They teched the issue & found out that same expensive part had gone bad again.When I reminded them I just had that fixed, they rushed another there, while letting me use their rental for work.After it was fixed fast & right again, they didn't charge for for the labor or anything.They didn't even charge me for the rental(!).It's unbelievably rare to run into any business who still 'stands behind their work' in this day and age to that degree.That's why I'm loyal to only have them work on my baby (car) ;)Thanks Dan & all others!!!

Sparty

Sep 15, 2016

Rick Tiller was a wonderful sales person. We felt he was sincere and truly trying to accommodate our needs for our next vehicle. We would definitely do business with him again as well as recommend him to others!

Roy Geiger

Aug 31, 2016

I selected a person on-line as my agent. When I got to the dealership, I did not see that person. So I asked one of the four people sitting there not doing anything if they could process me, and they said I was assigned to the only person there that was busy. I had selected a person on line just so I would not get this person, because he had insulted me the last time I was there for service. But, I had to wait for him anyway. Then while discussing my service I added that I wanted new windshield wipers. However, when I got the car back, I did not have new wipers. When I asked about it, he told me to go purchase them from the parts department. So, I went there to do that. There was one person there, but he was helping a customer. There were six employees behind him 'shooting the breeze'. After no one helped me after awhile, I left.

KyleKzoo

Aug 17, 2016

The entire staff at DeNooyer provided a warm, comfortable atmosphere during all of my visits there. They treated me like family and made the sales process very relaxing, but yet extremely informative at the same time. I left there knowing I had received all of the tools needed to enjoy my new vehicle to its fullest extent.

Susan

Aug 12, 2016

I'm a single woman and have never felt talked down to or taken advantage of. I've always felt my treatment was no different than anyone else would get. That isn't always the case and I appreciate that, very much.

Jack Vlietstra

Aug 2, 2016

I made a appointment to have the oil changed on my car the afternoon before for 9:30 AM . I got there at 8:20 and they took my car right in to be serviced and returned it with a car wash looking nice. I am from WI. so I could start for home earlier.

Traversefan

Jul 21, 2016

I was looking to replace an 11 year old minivan that served our family well. I had my eye on the Traverse as we had one as a rental vehicle on a vacation once. After doing some research I went to DeNooyer's. I looked at vehicles and the salesman let me know about a car they had in the showroom that had extra discounts on it because it had been one of their service loaner vehicles. It was a beautiful color, Tungsten Metallic, and had the features I wanted, including built-in Wi-Fi for the kids to use.We discussed ways to purchase it and ultimately decided to do a lease since in three years we would have two kids in college and not need that large of a vehicle anymore. (I'll be getting an Equinox then). With the extra discounts for being a loaner vehicle and the good trade value they gave me on a pretty spent mini-van, I ended up with an outstanding lease payment! (Under $200/month on a car that stickered for over $35,000!) Plus with their Tires for Life program they will replace my tires for free if they wear out before my lease is up.The whole experience was easy and pain free. No high pressure. They gave me the information I wanted, reviewed various options on vehicles and financing and let me make the decision.Great job. I wouldn't go anywhere else.

Kim

Jul 15, 2016

Oil change, tire rotation and car wash. They even vacuumed my driver side floor mat! Wait was within time I expected and was promised.

Coach Dick Shilts

Jul 6, 2016

We have bought or leased over 20 vehicles in our 46 years in the Kalamazoo area. And we have never been able to purchase or lease one from DeNooyer's Chevrolet, even though they are located less than ONE mile from our home. In virtually every other experience, another dealership or used car lot had a better deal. I was delighted this time, that after shopping around, the salesperson, Rick Tiller, also one of my former NJCAA All American golfers while I coached at Kalamazoo Valley Community College, was able to get us the BEST deal we could find. I am thankful for Rick's (and Jason's) efforts in putting this deal together. We love the 2016 Cruze and will are proudly leasing it for two years.

Judy

Jun 23, 2016

We have been buying from DeNooyer for several years and have always been very pleased with the sales and service provided by them.

Karin S Link

Jun 21, 2016

Could not ask for any better service. The staff is very professional and friendly. I would definitely recommend this plaace!

BC Coach

Jun 9, 2016

I found DeNooyer to be extremely helpful and patient when going through my latest lease purchase. I didn't feel pressure from the sales staff at any point,

James

Jun 3, 2016

I have always found the staff to be knowledgeable and friendly. The service is fantastic! I am always very satisfied whenever I come to the dealership.

BG

May 30, 2016

Lauren worked me into the service department schedules to accommodate my work schedule and quick diagnosis of problem causing warning lights. My car was fixed and in excellent working order soon after my diagnostic.

Michelle

May 26, 2016

Excellent service! Everyone was very helpful and informed and my daughter and I adore our new car!

LindaKAL

May 21, 2016

This is the fourth year in a row that I have taken my 2010 Traverse into DeNooyers because the Air Conditioning wasn't working. They keep telling me that each year it is something different wrong. This year it cost me $363 for an actuator (sp). The big question is: will I have to bring it back next year because the A/C doesn't work again?

Don't Go To Denooyer

May 14, 2016

I stopped in to Denooyer on a sunny warm day in March to find out information about a model of car I was considering buying to find out if it's right for me. The salesman, Mark, assigned to me had an attitude of being utterly uninterested to be helping me, answered most of my questions with quick one word answers, and had a look on his face that seemed to say, "What are you even doing here?" When my questions were done and I wanted to actually look at the car he brought me to, he couldn't even be bothered to show me any features of the car and instead walked away with the key to go back inside. On top of that, he left the car alarm enabled, so as I'm sitting in the car poking at buttons and such, the alarm goes off with the horn honking for a good 30 seconds until either it timed out or the salesman shuffled to the window to use the button on the remote to shut it off, leaving me standing out there looking like a complete idiot. I will NEVER do business with Denooyer and I will never give them even one cent of my business.

D.K.

Mar 15, 2016

By far the most friendly,convenient and fast dealership I have ever been to. Ashley always takes good care of me and makes sure I am in and out as soon as possible. I would definitely recommend Denooyer Chevrolet to everyone.

Allison G.

Feb 18, 2016

I really enjoy working with Richard Labram, always willing to go above and beyond to help me get the vehicle I want!!!!

Janice

Jan 21, 2016

Laurie McLean answered every single question I had, even those I had forgotten I had asked. Her attention to detail was very impressive.

Kaylie

Jan 21, 2016

Mike Snyder was wonderful and very helpful. He went out of his way to ensure we were satisfied. I was very pleased

Susan

Jan 21, 2016

I'm a single woman and have never felt talked down to or taken advantage of. I've always felt my treatment was no different than anyone else would get. That isn't always the case and I appreciate that, very much.

Joshua

Jan 4, 2016

Great experience at DeNooyer. Richard Labram and the team were awesome to deal with and made the car buying experience pain free!

Kelly

Dec 29, 2015

I was so happy to be able to get in so quickly knowing it was the holiday week really thought I would not but you did get me in and done the job in a timely manner. THANK YOU

Frederick

Dec 28, 2015

Totally enjoy doing my automotive business with DeNooyer. Great people, great service. Highly recommend this dealership.Ashley is definitely a jewel!

Cory

Dec 26, 2015

Great experience. I thought that everyone that I dealt with at Denooyer did the most they could do to get me into the the vehicle I wanted.

Matthew

Dec 23, 2015

Service was done quickly efficient and on point. Service people where pleasant upbeat and honest you must be very proud . Mr Jackson was really helpful.

Daniel

Dec 22, 2015

on time,courteous,professional,and friendly always a refreshing pleasure to deal with such professional,caring personal at a dealership like denooyer.we always recommend them to friends an family.

Daniel

Dec 21, 2015

Ashley was very professional and helpful. I decided to get a new key made while it was in for service and she walked it to parts and got it all taken care of. Kudos, Ashley.

Kenneth

Dec 17, 2015

Service personal were great, nice to work with, pleasant,happy to do business with DeNooyers I'll be back again and again. very prompt, I also share with friends

Jean

Dec 16, 2015

Not much more I can say. This is why we stay buying our vehicle at DeNooyers. We like the people we deal with.

Donald

Dec 14, 2015

I arrived early and it was a little confusing as I apparently was assigned a specific service writer. I just went to an open station. Not sure if and when a specific service writer is assigned to me when I call for an appointment.

Michael

Dec 14, 2015

Great service and friendly staff. I even met the mechanic, Andy. He was friendly and assured me he was going to take care of my car.

Joyce

Dec 11, 2015

Mr. Denooyer was very effective in maintaining PR with clientele and staff, respecting all parties concerns and dignity during recent visits.

James

Dec 8, 2015

Good service and friendly. Dave helped me as well as Ursula and very clean waiting room as well as bathroom..

Leon

Dec 8, 2015

Fast and pleasant staff very helpfull. The service area clean and organized denooyer has always been a good place to get repairs done

Mary

Dec 8, 2015

I had a wonderful experience at DeNooyer. Mike Snyder is an outstanding individual who puts the "extra" in ordinary. I always feel welcome; never feel pressured; and always get the "red carpet" treatment whenever I visit the dealership. The service center is top notch as well. Everyone is knowledgeable and helpful.

Michael Summers

Apr 23, 2015

I thought I found one of those "too good to be true" deals on a car I wanted to own. Phil Whittaker walked me through the pro's and con's and dug deep into a few questions I needed researched. It was the first time I have bought a used car from a dealership and I was overall impressed with the experience. And coming from GR I wanted to ensure the process would go smoothly. It did.

Scott

Sep 9, 2014

The staff was helpful and courteous. The only issue was on their automated reply stated they'd contact me the next business day and actually took 2 days. If I was trying to sell cars, I'd contact them at my earliest convenience.

Susan

Apr 23, 2014

The only issue I have is that I left a voicemail on 4/21 and the recording said I would receive a call back within a half hour. I never did receive a call back. The actual service appointment was very satisfactory.

Charles

Apr 21, 2014

The service manager Herb Johnson looked at the light switch in the service area and made a temporary repair to the switch to get me by until the new parts they needed to order got in. This was on a Friday and the parts came in on Monday that the parts were in. I stopped in on Tuesday and Herb made repairs on the spot at the service center. Did not have to send it back to have a mechanic work on it and we was in and out in about 10 min. good jobCharlie Swain

Christopher

Apr 21, 2014

Getting the vehicle in was easy, picking it up was even easier. The service performed was excellent. The only thing that I might ask for more attention on is the car wash.

Fletcher

Apr 19, 2014

Mike Synder, with his graciousness and willingness to make sure we made the right decision, answered all our questions and went out of his way several times to make sure we were satisfied with our car selection!!! It was truly appreciated. Jason and Ryan were also outstanding in their role helping us purchase another Chevrolet Equinox. Even Herb from the service department offered his assistance. We were covered all around and we continue to feel like family!!!! Thank you!!!

Eva

Apr 18, 2014

My appointment was for 4:00 pm, I arrived at 4:45 pm signed in and was on my way home by 5:20 pm. It's nice to have an appointment and actually not have to wait an hour for an oil change.

Dona

Apr 15, 2014

Ashley and everyone in service was wonderful in taking care of the concerns and recall on my Traverse. I brought it in to be checked and they took care of the recall and said I needed new struts, I asked if I could leave the car and Ashley said yes and they would try to work on it that night and hopefully finish the next day. They called they next day and it was finished earlier than I expected!

Wendy

Apr 14, 2014

The friendly staff was impressive from start to finish. On time for completion is so much appreciated on a busy Saturday! Great job Bill Garnett and team! Thanks again for a job well done!

Graziano

Apr 11, 2014

We thank Richard L. for taking the time to explain all the "bells and whistles" on the dash and setting my phone to the vehicle's blue tooth. It let me drive off more comfortably knowing "how to" deal with the buttons, etc., which were all new to me as this was the first car we've bought in 10 yrs. and there's a BIG difference in what's available with modern technology on the new SUV.

Kelscruze

Apr 10, 2014

Good service. Still have an issue with a part on my car but overall awesome.

Craig

Apr 9, 2014

I have been buying cars and having my cars serviced at DeNooyer for almost 40 years....They have always been great to work with and I have complete convidence in them...Sales and Service!

Pamela

Apr 9, 2014

I've been working on some issues with my Equinox and Service Tech Kris Alderman has been wonderful, helpful, and courteous and easy to work with. He made a rental car available to me as my car stayed over a 24 hour period. It is always a pleasure to work with him at DeNooyer.

Robert

Apr 9, 2014

The online scheduling is great. I wsh they had times to schedule included for Saturdays. The staff was very efficient, welcoming and helpful

Thomas

Apr 9, 2014

Scheduling the appointment was easy and fast. The appointment took the amount of time that was indicated. The people in the service department were friendly, helpful and prompt.

bethfreeby

Apr 8, 2014

If I were looking for a used car again, the first person I would call would be Dan Taylor. He found a great match to what type of car we were looking for and helped us out by dropping off the car to a convenient spot so that we could take it for a test drive. I cannot speak about the entire dealership but we were very happy with the service Dan provided to us.

Joyelle

Apr 5, 2014

Came in for maintenance one; was recommended other services and given choice. work completed satisfactory and always very pleased w/ service and politeness of staff

Kenneth

Apr 5, 2014

Generally an exceptional experience. Sales consultant was friendly, knowledgeable and professional. Service team was good and I appreciated meeting the diesel engine technician, who was informative and seemingly honest about the engine, maintenance, and capability. Admittedly I have not purchased an American made vehicle in years (4 vehicles) and didn't think I would ever do so again. However, the dealership experience, initial quality of the vehicle and performance caused me to try an American vehicle again (I was very close to buying a Toyota Tundra). Congratulations to the Denooyer team for changing my mind.

Nancy

Apr 5, 2014

although I think the price was a little out of the park I am hoping to appreciate when I get my free tires for life

James

Apr 4, 2014

This was my vehicle's first oil change/tire rotation. The service was very fast - and without cost to me. Thank you.

Mark

Apr 4, 2014

Ashley does a nice job of keeping me informed. I believe she cares if I am satisfied or not. Thank you ashley

Charles

Apr 3, 2014

We stopped in back in February to look at a truck and talk to Mike Snyder salesman and told him what we was looking for but we wanted to wait till summer to buy. He took down what we was looking for in a truck. At the end of March I called Mike and told him we was interested and found a truck that pretty much said what I wanted. He then took informational over the phone and get things going for usOne of things I like about Mike is he was not pushy and made sure that I got what I wanted and took the time to explain everything about the truck with us. Mike and the rest of your staff was friendly and patient working with us and made us like a family member. I can't say enough about the friendly kind service you guys are provided for us.Charlie and Linda Swain

James

Apr 2, 2014

My 2012 Silverado needed body shop work after a deer-truck accident. It took almost a month to complete, which created difficulties for me, but the body work was excellent. HOWEVER, on my first trip after the repair on I-94, i.e. the first time at 70MPH, the vinyl bed cover blew off unnoticed and I could not find it when I retraced my route. Scott, in the body shop, suggested I should file another claim, which would cost me another $250 deductible, but I think DeNooyer should cover the entire replacement cost since it obviously was not correctly re-installed after the body work was done.

Loraine

Apr 2, 2014

I always feel like Garrey Cagney and Denooyer go out of their way to take good care of us. I trust them to make the necessary repairs and keep my car on the road and safe. Thank you.

Dana

Mar 31, 2014

Everyone at DeNooyer is very helpful and friendly. Herb is awesome and really helps to notify me of any issues with my car.

Jill

Mar 31, 2014

Everyone was so nice to me. Scott Jeffereys helped me get the car that I am falling more and more in love with every day! All of my questions were answered just as quickly as I could think of them.

Marinus

Mar 28, 2014

I've had 20 vehicles in my life. Some we're leases and some I bought so you can imagine how many dealerships I've dealt with bc they weren't all from the same. Hands down Denooyer is the best and Jay Newhouse is the best salesman I've ever worked with. I hope Jay is still around when my current lease is up in about 20 months. This time I want a silverado. Thanks to the service department as well. They've got a really cool group their.

Philip

Mar 28, 2014

Sales person Richard invested the time I needed to have questions answered. Paul V. (accounting contact) also did a nice job. I have only had the new vehicle two days but I am pleased with it.

Rebecca

Mar 27, 2014

It was a welcoming experience. It was easy to get an appointment online and then call to change it. We appreciated the amenities in the waiting area and also the car wash. Thanks for a great experience.

Angela

Mar 26, 2014

There were very limited appointments available for anything more than an oil change, but the techs were able to get someone to look at something I needed checked on my Stabilitrak system.

Clarence

Mar 26, 2014

Service is always good and usually very timely as it was today. Easy to schedule, love the shuttle service. The only suggestion is that the complimentary car wash always leaves VERY tough to remove and noticeable water spots. A couple minutes of hand or forced air drying would do wonders for delivering on this add-on. As it stands, I might be better off without it assuming the car isn't super dirty. It's borderline hard to see out of my back window due to the water spots. That obviously is an unintended consequence of something designed to be an "overdeliver". I appreciate the opportunity for real feedback.

David

Mar 26, 2014

Work was completed as requested and in a timely fashion. I was called when work was completed just before noon, but my cell phone battery had died before the shuttle driver later called to come pick me up so with out knowing they were trying to contact me, I walked (only 1 mile) to pick up my vehicle. After recharging my phone I received a call at about 4:45 from service wanting to know if I wanted to be picked up before the shuttle driver went home for the day. Now I call that concern for it's customers.

Donald

Mar 26, 2014

I find it very customer friendly ar DeNooyer's. I am greeted promptly with a smile and an attitude that is willing to find out my needs make sure they are met. Every time I have had service at DeNooyer's, the work has been done right and finished on time. I appreciate the free car wash, and the price for the service I had done was less expensive than the large national chain. I also, find the waiting area very comfortable with a good selection of drinks, and sometimes popcorn or cookies. Thanks for being so customer friendly.

Fred

Mar 26, 2014

I was coming home (Paw Paw, MI)from Battle Creek and a light came on that had the outline of an engine..I was going to stop at DeNooyer for a "free car wash anyway" so I had them look at it..I was told I would have to bring it back in on the next Tuesday..but Ashley Slack, checked to see if a tech was available, one was, they worked me in and I was out of there, within an hour, with my car fixed and washed! I was proud to tell my husband what I did..he was impressed!

Steve

Mar 26, 2014

Herb jackson kept me informed on what was needed and how much it would cost. Everything was handled efficiently and rofessionally.

Vernon

Mar 26, 2014

I stopped in with no appointment because my steering was shaking and they could not look at the problem without an appointment at the time of 1:00 pm that day so I got an appointment and came back the next day . I guess the pit stop idea does not work for my problem, they found out the next day that one of my tires had a turn cord inside the rubber, the tires had all most 38,000 miles and I most like hit a pot hole which caused the weak tire too go bad. All 4 tires were replaced and the car drive like new again. Next time I will make the appointment if needed.VERN

Jodie

Mar 23, 2014

Simple, quick, easy purchase thanks to Barry and Cory! 3rd vehicle I have bought from Denooyers and 2nd one from Barry! Can't get any better!

Kori

Mar 22, 2014

Christina in Service and Mike in Sales are both fantastic to work with!!!! They go above and beyond, and I share this with others!!

Susan

Mar 21, 2014

Asley is outstanding. I explained to her I had a difficult time signing up on the website and she took care of not only my vehicle she set up another appoinment for my wife's vehicle as well. Thank you for asing. Jerry Alexander

Deborah

Mar 17, 2014

Deb Ferrell, Jason, & Ryan were GREAT to work with. They worked very hard to get the car I wanted at the price I needed. Very impressed!

Liz

Mar 17, 2014

Came in because tire would not hold air. It was checked, unmounted, cleaned and resealed. Had to wait a bit as I had no appointment, but it was well worth the wait. These guys are super!

Eric

Mar 16, 2014

I had a check engine light on and several recalls to get taken care of. Hadn't made an appointment but dropped the car off in the morning, was ready to be picked up just after lunchtime with all issues resolved.

Kathleen

Mar 13, 2014

I brought my wife's vehicle in for an unexpected repair and wasn't sure exactly what the diagnosis of the problem would be. Gary was extremely helpful in ensuring me that it would be looked at quickly and followed up in a very timely manner with the verdict. He was very honest with his feedback and assured me that it would be fixed promptly. The vehicle was ready less than 2 hrs later and the repair was less extensive than I thought it would be. Big thanks to Gary and your mechanics for handling my request and diagnosing and fixing the vehicle in a very timely fashion that fit in perfectly with my busy schedule.

Steve

Mar 12, 2014

I asked them to check on the steering, and the mechanic confirmed that there is a problem. This repair problem is one that I will have taken care of in the near future.

Wayne

Mar 12, 2014

I can tell you that Loyd Pylat was fantastic with helping me purchase my new car. I was very happy with the service and will most certainly recommend Denooyer Chevrolet to my friends. Thanks.

Gayle

Mar 6, 2014

I have always been impressed by the service provided by DeNooyer. However, I want to extend special kudos to Herb Jackson, he went over and above to help me with my broken antenna. I was very impressed and truly appreciated his looking for the best resolution to the problem for me. I think the service he provided and his courteous treatment to me shows him to be an excellent employee and representative of DeNooyer.

Richard

Mar 5, 2014

The sales team did a great job of explaining everything. . .Mike Snyder is very friendly & thorough. . . the dealership is very clean & neat. . . my experience is 5 star. . .

Donna

Mar 4, 2014

I had a headlight out. Took my vehicle in a half hour before closing. They got me in without an appointment, and had me on my way 30 minutes later. All the while with smiles on their faces. I have always had great experiences taking my car tbere.

Judith

Mar 4, 2014

I was extremely pleased with my experience at DeNooyer Chevrolet. They explained everything on the new 2014 Chevy Cruze LT I purchased before I drove it home. This has been the best experience I have ever had in purchasing a new automobile. Thanks to Jay Newhouse for his professionalism and knowledge about my car.

Robert

Mar 4, 2014

Everything about our shopping experience at Denooyer was extremely positive and delightful. Barry Mitchell was very helpful in helping us determine what vehicle would be best and had a lot of insightful knowledge to help us make up our minds when we bought our Malibu. The atmosphere was very relaxed and non-pressured which my wife and I greatly appreciated. Our greatest fear when we learned that we would have to excellerate our car buying time was having to deal with car salesmen. Denooyer quelshed that fear right away and made car shopping an enjoyable experience which is what it should be. We can't say enough good things about our car shopping/buying experience there. We will more than happily pass along our recommendation to friends and family when they are looking and certainly pass along Barry's name in the process. Rest assured when we are looking to replace our other car in the near future that we will be return customers. Thank you again Denooyer and Barry Mitchell!!

Tiffany

Mar 3, 2014

I take my car to this dealership only. They have always been super nice and helpful. They do not pressure me into other services that I did not come there for. They recommend things, give me a timeframe of when they should be completed and let me make my decision without any pressure. The waiting rooms are nice and comfortable.

Rebecca

Mar 1, 2014

My experience was fabulous!!! Kris was wonderful and extremely helpful. He made sure I had a car to drive while my personal vehicle was in the shop. He explained everything to me clearly and answered all my questions. It made the process of fixing my broken vehicle a much more pleasant one.

Robert

Feb 27, 2014

They got my car in and out very fast and even got me a ride home while they look at it! It was in only one day but they got me a rental car any ways !!!!! Thank You DeNooyer's Service Department

Vernon

Feb 27, 2014

The visit went well even in this bad weather, and so I was not able too get my car washed because of the ice freezing the car wash area.

Laura

Feb 24, 2014

Herb helped me get my car on it's way to it's maintenance one service within minutes of arriving at DeNooyer. Everyone in the service area was very friendly from the service coordinators to the drivers who assist when and where needed. I waited in the new car showroom where the receptionist was very friendly and asked if I needed anything. Upon picking up my car, Herb quickly processed the paperwork to get me there out in a timely manner. Thanks DeNooyer!

Roger

Feb 24, 2014

It took an hour for tire rotation and oil change,if that's normalThen everything went good!I did have an appointment .

Tammy

Feb 20, 2014

The dealership provided me a way back to work, while they worked on my truck..and this was extremely helpful. All individual at denooyers were vary friendly and helpful. Even the man driving the shuttle was vary friendly.

William

Feb 20, 2014

From beginning to end, our experience with DeNooyer was professional, friendly, and customer-centered. We would refer anyone we know to DeNooyer without hesitation.

Jason

Feb 18, 2014

Once again management and Kristina did a great job. There was a lot of confusion about what dept was doing the work and where to drop off my Car and pick it up where my old parts where left ect. I was sent back and forth a few times which a bit aggravating but in the end I was very happy with the work performed. Only other issue is why in the world would you use smooth tile in the service area? I fell getting out of my truck on the slick surface and hurt my back.

Lynn

Feb 15, 2014

i was served at the check in right away and the service was done in the time frame i was promised it was my first time bringing the car in, as my wife has always done in the past. the staff was very friendly and helpful.

Consuelo

Feb 13, 2014

The service I received from Gary was excellent, although I was extremely disappointing! I appreciate the shuttle service, but when I requested a pickup at 5:30pm, I did not get picked up till 6:30pm! I called and a lady said they were on their way, 30 minutes layering spoke to a manager who said they should be here soon, 45 later I called and I got an answering machine. The entire time I didn't know if I was going to be picked up. Again, 1 hour later I was finally picked up. The driver apologized for the miscommunication. This experience makes nervous about using the complimentary shuttle service that I normally enjoy and appreciate.

Jeffrey

Feb 13, 2014

The Service Technician was very knowledgeable and gave great advice on how to keep our car in prime condition!!! Very friendly!

Karel

Feb 13, 2014

I do appreciate their honesty to understand your "problem" to solve it, and to satisfy you for the day and the future to come.So keep up sound business that builds up confidence.

Richard

Feb 13, 2014

when in for oil change and tire rotation and was told that I needed front brakes. Told service advisor I would wait for the service that would take about 2 hrs. I asked if I could use a car to go to YMCA while service was being done and Jason Sellers was kind of enough to let me use his truck. I really appreciated this touch of kindness and wanted to say thanks to Jason and DeNooyer Chevrolet.

Coty

Feb 12, 2014

Great, they did recall work on my car too, even though that isn't what I initially brought it in for.

Craig

Feb 12, 2014

The entire service department at DeNooyer Chevrolet does an incredible job! Ashley Slack took the time to listen to my concerns about the issues with my Chevy Silverados steering. She had the truck diagnosed, scheduled and repaired fast and efficiently. Ashley gave me the confidence that my vehicle was going to be repaired properly. It was extremely refreshing!

Dana

Feb 12, 2014

Always treated great. Christina and Herb consistently take care of me. Had issues with my car on a Thursday and didn't think that I would be able to get it in until Monday but Christina fit me in and got me a rental. I can't say enough about how great she is.

Daniel

Feb 12, 2014

As usual,we continue to be so impressed with the entire team at DeNooyer. They are truly in avery elite class fot their business.

Elaine

Feb 12, 2014

They always ask, at the start, if I have noticed anything that should be checked and they always check it out. Timing was great. The weather was not good with all the snow, etc.

Franklin

Feb 12, 2014

Came in with a battery problem. No appointment was made in advance. I was told it would be a while until they could get to it. I told them I had to wait, as I did not have another day to get the repairs completed. I work 30 miles away so the shuttle service was not an option. The service represenative made arrangements for a loaner vehicle so I could get to work and return late in the day. Repairs were completed as expected. Thanks.

Jeffrey

Feb 12, 2014

The reason for my last visit was to repair my rims that got damaged when Denooyers gave me a new set of tires on the tires for life program. Will not get another set of tires from Denooyer if my rims will be damaged when installing tires. The inconvience is not worth it.

Linda

Feb 12, 2014

Each visit is a pleasure to visit with the staff at Denooyer Service Dept. Courteous, Friendly, and Professional is always demonstrated by their staff. Thank You,Linda

Lowell

Feb 12, 2014

Brought car in for "check engine light" issue.....diagnosis was made and corrected. While I was there, a computer update was called for and completed, as well a car wash....all as promised and on-time.....staff was pleasant as always.

Ronicka

Feb 12, 2014

Hello, it was quick, which is always appreciated! However, I received a call the day I made an appt. letting me know that a car salesman would meet with me since my lease was coming to an end; and that he would call for me once my car was "checked in." This did not happen. Further, I walked the showroom/lobby for a few minutes and NO ONE asked if I needed help or if they could assist me. And sales people walked by (me), front desk people talked with each other - NO ONE reached out to offer me any assistance. After a few rounds of that, I went and sat in the lounge to wait while my car was being serviced....I left the showroom disappointed.

Beth

Feb 11, 2014

Corey Johnson has leased me 1 vehicle and now sold me 3 vehicles from Denooyer. I am very appreciative that Corey listens to me and does whatever he can to deliver upon my requests. I trust him and appreciate that he doesn't try to oversell me. If I have concerns that I voice to him, he gets involved and does whatever he can to help me through the situation even if it is outside of his job responsibilities. I am not an easy customer to please, but Corey understands my customer service expectations and does whatever he can to meet them.

Betty

Feb 11, 2014

As usual, Garrie Cagney went above and beyond for me. Because of many time constraints, I had difficulty making an appointment on-line. Garrie found time for me in the service department on an extremely busy day. He managed to do so with great patience and compassion - his normal, friendly, and professional demeanor. I appreciate his service in so many ways!

Franklin

Feb 11, 2014

Everyone at DeNooyer is helpful and friendly, especially Dan Stoddard and Christina Abbey. We have 4 vehicles we bought and service through DeNooyer. Couldn't be happier.

Joan

Feb 11, 2014

I came in to get my car looked at after I hit a huge pothole. I did not have an appointment and it was first thing on a Saturday. Both gentlemen I worked with were very nice and helpful. I had just worked an overnight shift and was very tired. They got my car fixed in about 90 minutes and I was happy and grateful. I have been taking my cars to DeNooyers for many years and will continue to do so.

Marinus

Feb 11, 2014

Everyone has been great with me, thank you all. Especially Jay Newhouse, I've bought 20 vehicles since I was 16 and I'll be 35 in July. He is the best salesman I've ever worked with.

Steve

Feb 11, 2014

They are very efficient and friendly mechanics. It is also easy to get/make an appointment for service! I would highly recommend DeNooyers.

Nicholas

Feb 10, 2014

Always a professional atmosphere and just about anyone is willing to say hi or see if you need any help.

Theresa

Feb 9, 2014

The rear window wiper fluid hose was plugged. They fixed it very quickly, however, it was supposed to be fixed when I brought the car in earlier that week for rustproofing.

Deana

Feb 8, 2014

We were treated with courtesy and respect at DeNooyer Brothers. Our sales person asked us all the right questions concerning price, style, options and even color. Then our questions were answered and concerns considered and put to rest. Another very important aspect is that our sales representative was never pushy. The decision was our own to make, not theirs!

Holly

Jan 4, 2014

I had a some work done on my car, which was later recalled. I submitted my paper work for a refund and received my check right away. I was expecting several weeks or so, but it was only like 3 days!

Frederick

Jan 1, 2014

No negatives to report. I know that selling cars includes enticements, and so I expect every dealer to try and entice each prospect that comes through the door. The group of professionals working at DeNooyer are respectable, and they respect the customer. My primary motivation for using DeNooyer is regarding the service garage--people like Herb make it a respectable and trustworthy place to bring my car for service.

Randall

Jan 1, 2014

I was greeted in a friendly manner, was kept advised of whatthe service technician had found out in regards to my concernswith what was going on with my car, and the car was readywhen promised at the agreed upon price. Also, I really appreciate the shuttle service!

Lois

Dec 29, 2013

The service people are always very friendly, trustworthy and attentive. I know that when I bring my car into DeNooyer, it will be fixed properly.

Celine

Dec 28, 2013

Great service, easy shuttle service. Friendly representatives. Car wash needs to be a brushed wash instead of water only though. It serves the purpose of getting loose dirt and salt off but road dirt/grime needs a little more elbow grease.

Cheryl

Dec 28, 2013

Herb Jackson is an outstanding service advisor, and has been for many years. I will never buy any vehicle other than what the DeNooyers sell, just because I'm so comfortable with the DeNooyer dealership and service team and I trust them completely.

Sharon

Dec 27, 2013

The service people were so kind and understanding, they listened when I talked about my son who left this world 4 years ago and didn't try to stop me from talking about him. If not for him I would not have gone to get the car fixed.

William

Dec 27, 2013

Service was completed in a bit less than the 90 minutes I was initially advised, all employees were courteous and knowledgeable, the premises were clean and bright.

Jacqueline

Dec 22, 2013

Garrie was extremely helpful and informative as to what still needs to be done on my car. I will be back when I have the money saved up?

Julie

Dec 19, 2013

Great facilities!! Loved the coffee and refreshments while I surfed the internet in the lounge. Very helpful and awesome service team. Would recommend Denooyer Chevrolet in Kalamazoo for your vehicle niedz.

Jodie

Dec 17, 2013

The staff was very friendly and knowledgeable. Love the print outs I get with detailed information about the service they provided to my car. The cookies and coffee in the waiting area were also a bit bonus!

Joyelle

Dec 17, 2013

I am always greeted immediately, professionally, and most importantly, friendly. Service is always fast, and I trust the people there w/ my vehicle. I am always comfy while I wait, and feel the team does what they can to make sure I am happy during that time.

Ralph

Dec 13, 2013

Your people were very gracious to me in finding the Chevy Volt that I was looking for. Todd worked especially hard to find one that would work into my budget. At the time of delivery, all aspects of the car were explained to me fully.

Stewart

Dec 10, 2013

Kudos to Kris, Christina, Scott and Jay this is a well oiled team dedicated to exceptoional customer service. It is a pleasure to bring or Chevy's to Denooyer for professional service. Thank you.

Jeffery

Dec 7, 2013

My cruise control in my new car wasn't supposed to be installed until Monday, but my salesperson Debbie Farrell worked hard to have the cruise control installed on Saturday, so I was able to claim my car a day earlier.

Todd

Dec 3, 2013

very good experience with the salesman. He was pleasant, friendly and had just the right touch with dealing with my entire familly, including my kids. This is my third car in four years I have bought from this salesman. My next car will be purchased from him too.

Michelle

Dec 1, 2013

I made my appointment on line - fast and essy. Once I got there it was extremely busy. Herb and others kept acknowledging us and saying they would be right with you. Herb was fantastic as always! Great seeing Dick there too! Pierre, the shuttle driver was prompt and as nice as always. I love the service I get at DeNooyer and wouldn't go anywhere else.

Charles

Nov 29, 2013

The miles were getting to the limit on my 2011 Malibu lease with nine months left and knew I had to do something. Was able to trade it for an AWD Equinox which is what we wanted. The process was pretty quick after an initial contact with our old salesman (who had been promoted) and the new salesman found exactly what we wanted on the lot. We even received our USAA discount which I didn't go in looking for.

James

Nov 29, 2013

Everyone was friendly and polite from the minute that I walked in until the moment I drove away in a new car the next day. Rick Tiller was friendly and professional. Other dealerships in the Battle Creek/Kzoo area were pushy and quite rude and pushing models i didn't want when I was looking at Chevy Sonics.

Phyllis

Nov 29, 2013

I was told it would take about 3 hour to complete the work on my car. It took a little less time then they said. I was very pleased with the way they handled my service

Craig

Nov 21, 2013

We love Herb and your service is excellent...not to mention a ride to breakfast from our Postal Buddy Nick...and hats off to Gator too has he has given us a ride or 2...good workers!!!

Mike

Nov 13, 2013

Professional service with a smile. Great place to do business.

km

Nov 7, 2013

The Service Tire Monitor System light was on and I had brought it in 3 times and was never fixed. Gary told me that the would reset it but the warning light would come back on. It would cost $97 to replace it but except for the aggregation of the light on, it would not affect my car. Finally someone told me why it was not fixed in the first place! The oil leak was fixed and was told I had another small leak but that it would cost $750 and was not that bad to pay that much to fix it. I really appreciated Gary's honesty and how he did not try to gouge me.

bobbie

Nov 1, 2013

Came in for Maintenance 2. The people are friendly and thorough. The wait was not long and was what I expected.

BarbO

Oct 9, 2013

The staff is very friendly, helpful and knowledgeable. Everyone there makes us feel welcome and appreciated. We also like that there is a driver to drive us to the Mall or wherever we want to go while our vehicle is in service. This dealer could teach other businesses about 'best practices'.

Zac

Sep 13, 2013

The Denooyer Chevrolet team made my latest purchase experience a good one. The sales support team answered all of our questions quickly and thoroughly and took the time to walk us through our new vehicle. Once we were passed to the business team we found the treatment to be equally satifying. All purchase terms were explained and everything ran very smoothly. Glad to be a Denooyer customer.

Barbara

Sep 4, 2013

Found the car we liked online, drove to Kalamazoo from Grand Haven and drove the VW. Todd Niedzwicki was FANTASTIC sales person and made the deal happen for us. Since we are from out of state there were issues with insurance, title registrationand transfer and we ended being with Todd for many hours but he really went to work for us and we drove out with the VW and I love it. Full tank of gas, oil change and car wash before we left, girls in the office gave us pizza and the entire staff was very helpful. We certainly would recommend DeNooyer for many reasons and customer service is something they show you just not talk about it.....again Todd thanks a million for going that extra mile for us.

AJH

Aug 24, 2013

A little bit of a complicated tranaction but the staff at Denooyer was outstanding! Thanks to a think outside the box employee in the body shop they were able to fix a potential expensive problem with my new truck

Steve

Aug 20, 2013

I was shopping for a used Cruze. Out of 5 dealerships that I contacted through cars.com, Denooyer was the only one that was interested in helping me find the car I wanted. I contacted them and found that they had already sold the car listed on cars.com, but Dominique Denooyer called me personally later to inquire about what kind of car I was interested in, and that he could probably get it in. They were all friendly and courteous through a somewhat long process of me determining what I wanted and what I could afford. They were willing to communicate through phone, e-mail and even texts. No question, I would buy another car from Denooyer.

Mike & Cheryl

Aug 2, 2013

Everyone was very professional. Good experience. Had to leave overnight. Was shuttled home and then picked up at home next day. That was very much appreciated. Part was received next morning and repair was completed in a very timely manner. Thank you very much

Mike Ws

Jul 12, 2013

Why would you go anywhere else? Great customer service and detail to every task.

Tom

Jul 4, 2013

Very friendly staff sales people, service, mechanics, and drivers. Clean waiting area with televisions and magazines. My car is very reliable. I have had two items fixed on my car both covered by my warranty. The free tires for life on my Malibu is an added bonus for taking it to DeNooyer for its maintenance needs.

Steve, new truck

Jul 2, 2013

Everyone was friendly and accommodating. I was treated with respect and all aspects of the sale were handled with promptness.

Lowell Rinker

Jun 29, 2013

We were very impressed with Sara Anable's desire to meet our needs....we also had great interactions with Jason Sellers and Ryan DeNooyer. Have had positive past experiences with DeNooyer as a result of my Impala ownership....excited to continue that as a Volt owner

Jess

Jun 25, 2013

My fiance and I worked with Deb. She was helpful in finding us a good deal for the 2013 Chevy Cruze's we purchased. She didn't try to force us into anything, rather was straight forward and to the point which I appreciated. Our experience with Deb and Denooyer was great, and I would consider purchasing my next vehicle with them.

Meg Flom

Jun 19, 2013

DeNooyer's service department is top notch. Our advisor Ashley Slack was extremely knowledgeable on potential issues and solutions as we tackled our rear suspension problems in our Chevy. Ashley took the time to call us with updates as the techs continuously updated her on progress. When the issue was clear we were given different options and chose one that worked for our budget. It was a very impressive and professional experience we had at DeNooyer Chevrolet. I wouldn't recommend taking your vehicle anywhere but DeNooyer. Thanks for the great service! 6/19/2013

Diane

Jun 8, 2013

I researched my options online and then filled out the form for financing. Ryan contacted me and and was very helpful in getting all the information together before my visit to the dealership. He had one of the cars I was interested in ready for my appointment. He introduced me to Lindsay who when she saw that the Malibu I was interested in at first may not work introduced me to the Impala LT, which for me was a better option. I would highly recommend Ryan and Lindsay at DeNooyer for new car sales.

Island Girl

May 9, 2013

The Service Team is excellent at Denooyer. Chris was so helpful and took wonderful care of me. My engine was replaced ahead of schedule and he notified me with updates. Ashley is also very helpful. She even took the time to say hello when Chris was my service agent as Herb was not there. I also sent a friend to Denooyer and she purchased a car. So yes, I do refer people to Denooyer. Its nice to know that I will be taken care of and have excellent service. Loyd was a great salesman and he even comes and chats with me(to see if I still love my Equinox) if he sees me come in. All and All its one of best places I have dealt with.

ve

May 2, 2013

The guys in the service department go out of their way to make sure that everything is done to get my suburban repaired and back to me as soon as possible. I trust them completely. It's great to be able to take your vehicle in for oil changes or repairs and know that they are not going to overcharge me or take advantage of my limited knowledge of cars.

Kazootigerfan

Apr 19, 2013

I took my car in for new brakes. Unfortunately, the tech discovered some problems with my cooling system. I did not want to spend $1300 on repairs but I have complete trust in all the service advisors. I have been taking my cars there for years and when Garrie told me what needed to be done, I did not question it. I will always buy and service my cars at DeNooyers.

Sue H.

Apr 11, 2013

When I dropped my car off for service, I needed the shuttle service back to work. I was prepared to wait, but was taken immediately to work! At 5 pm I was pleased to find the shuttle waiting to take me back to the dealership to pick up my car. I was driven into the service area, no need to walk in the rain! My car was brought into the service area, again no need to walk in the rain! My car was washed, which I knew was happening, but it was also vacuumed, which I didn't know was happening! I love my car and I'm VERY pleased with Denooyer Chevrolet!

Gary H

Apr 8, 2013

The folks at Denooyer are top notch. Dan Stannard had the problem located, solved and repaired in good time. Used the shuttle service and the driver is friendly, and courteous. Drove me from Oshtemo all the way out to Scotts.

KzooJuls

Apr 6, 2013

All the service reps are very good and friendly. Ashley Slack is fantastic. Very friendly and knowledgeable and she does a great job of keeping me up to date and informed about the status of the servicing being done.

Female Leasee

Apr 2, 2013

We felt that our salesperson, Richard, was very knowledgeable and attentive to our needs. He made himself available to our schedules and answered our phone calls promptly. Our experience working with him actually was a factor in choosing Denooyer Chevrolet.

dwarren23

Apr 2, 2013

I bought a 2002 Honda Civic for $3000 from DeNooyer. The day after I bought it I drove about 50 miles and when I stopped there were huge puddles of coolant and oil under the car. I replaced the fluids and returned home, another 50 miles, and of course, more puddles when I stopped. I took it to two repair shops and was told at one that the head was junk and the head gasket needed to be replaced, and then at the Honda Dealer Service Center I was told that my car had a blown engine among a slew of other repairs, costing well over $5000 total. That's more than $2000 than I paid for the car!Needless to say I contacted DeNooyer and was told, you bought it 'as-is' sorry you lost 3 grand. They wouldn't give me my money back, they wouldn't offer to help with the repair bill, they just let a family of 4 give them $3000 and say "good day and thank you for your contribution".These people are greedy soulless individuals, all the way to the owners.Do not give them the satisfaction of taking advantage of you and taking your hard earned dollars.

Pam

Apr 1, 2013

I took my vehicle in because of an intermittent problem. The service consultant presented me with two options assuring me that if I chose to opt to hold off on service now, I would not be endangering my safety. He offered to top off all my fluids and wash my vehicle and send me on my way. I commend a business that is in the business of customer satisfaction and not focused on how much money it can make. In the long run, that business will be ahead!

SwimMama12

Apr 1, 2013

Mike has been super helpful with the purchase of my last two vehicles. He also helped my brother and father with the purchase of their cars as well. Ray also helped to explain all the financial issues for us and they are both just really nice guys. I like DeNooyer because I get great customer service and I never feel like anyone is trying to play games. The service department is great as well.

twilly01

Mar 24, 2013

My wife and I had two lease vehicles that were about to expire within the next six months. Jay Newhouse went above and beyond expectations in figuring out the most economical way to end our Malibu lease and put us in a new Equinox. We were extremely pleased by the personal attention and time given to us thoughout the entire experience. Paul VanderKamp was very helpful with the paperwork.My wife grew up in Kalamazoo and her family purchased vehicles from DeNooyer's since the 1950's. Now that we are back on this side of the state (Allegan), we will continue the family tradition. Thanks Jay and Paul for all your help. We LOVE our new Equinox!!Terry and Nancy Willyard

Anne

Mar 21, 2013

This is a dealership that provides excellent service. I never have to worry about being sold something that isn't necessary. Staff is quick to point out ways to save money on repairs. I can also get my car in quickly and estimates of time for completion are accurate. I've never had to bring my car back to have repairs redone over the 170,000 miles I've had my car. Staff is extremely friendly and helpful.

DoloresB

Mar 20, 2013

Mark understood what we wanted to spend and wanted in a new car. He knew what we needed from our old car. Never expected everything to be done and car delivered in less then 6 hours.

Cheryl Strohm

Mar 15, 2013

1st maintenance on car went very smooth, was also told about a very recent part recall, an apt. set up as soon as it was available (2 days) got a great free car wash each time. The new waiting area is awesome.

Kat

Mar 14, 2013

Was pleased that they were willing to take the truck in without an appointment (it was sorta emergency, couldn't start it without jumping it)

Gary K.

Mar 6, 2013

Fantastic Visit - Came in at the very end of the day and they changed the oil and rotated my tires in about 15 minutes - very friendly and easy! Thank You! Gary

rlinenger

Mar 4, 2013

We stopped in to find out more about the Cruze and Sonic, as our daughter was in need of a new car in Arizona. We did our collective homework, 1950 miles apart! Sara was very cordial in providing the information to provide a long-distance decision to purchase a Sonic (from the Arizona dealer). She was very helpful in identifying the incentive deals, the differences in the trim groups, and the benefits of the purchase with the Employee Family Plan. This allowed us to have meaningful conversations to assist our daughter in her decision to buy the Sonic.All of a sudden, Sara received information from New Car Sales Manager Jason, that my Impala was 7 years old and indicated that the incentives on the 2013 Impala's were very generous. Since the price was right, and Sara was so pleasant to work with on our daughter's deal, I pulled the trigger and now own a very nice 2013 deep-red Impala! I would not think twice about calling on Sara when we are ready for our next new vehicle.

David LTZ Equinox

Feb 27, 2013

The remodeled service area is a definite touch of class. Dick Lefkes was very helpful in determing what maintenance services for my 2011 Equinox were recommended at this point and what service discount coupons I had were applicable to the maintenance services I needed. The work was completed in a timely fashion and the front customer lounge with it's new furnishings was attractive and peaceful. I have been a DeNooyer customer since purchasing a Corvette in 1964 and would recommend them to anyone.

allezbike

Feb 24, 2013

I purchased my Cruze in May, 2012. Lindsay (Sales Associate) was professional and cooperative. I shopped a few dealers in the local area, and DeNooyer was clearly the best on price, information, and explaining the process. I've had the Cruze in for routine service twice, and on each occasion the service was completed on time and under the estimated cost. This dealership is in touch with not only current customers but also potential customers. It's been a pleasurable experience in purchasing the Cruze and having it maintained. I strongly recommend DeNooyer to anyone interested in receiving top notch vehicles and excellent service.

teresab1217

Feb 8, 2013

My husband and I had a great experience working with Barry and the entire staff. We didn't feel pressured at all like at the other dealerships we visited. Barry was very friendly and honest. He took the time to answer all our questions and went above and beyond to make sure we were satisfied with our purchase. We will recommend him to friends and family.

Chaddymac

Feb 2, 2013

Absolutely awesome! I am a returning buyer and the sales staff at Denooyer Chevorlet drove me right back to Stadium dr.! I'll never buy or lease a vehicle anywhere else!

Matt & Dianna Smits

Jan 31, 2013

We gave Todd a call on Friday the 26 of Jan. 2013, told him what we wanted & how much we can spend & we visited him on Tues. the 29th. & drove our New(used) car off the lot on Wednesday the 30th. He was the best Salesperson we have ever dealt with, & got us exactly what we wanted & in our price range. He was more than just a salesperson he was like a very good friend. We will always work with Todd in the future & trust that he has the customers best interests in mind first & formost above all else. Thank you Todd for your excellent work on our recent purchase. Todd is the BEST!!!!

bojanca

Jan 2, 2013

I was doing new truck research on the DeNooyer websight when I found the truck I was looking for. I was contacted by Cory Johnson and decided to go visit. I arrived at the dealership and asked to talk to Cory. While I waited Mike Snyder asked if he could help me. I gave Mike the trucks stock number so he went and found the truck, brought it around to the front doors so I could look it over. Cory arrived shortly and explained all of what the truck had to offer,and answered all of the questions I had. Jason Sellers stopped in to help seal the deal on my trade in number, which other Dealerships were afraid to do. Cory had all of the paperwork I needed and everything in order before I arrived to pick up my new truck. Jason also made it a point to stop in Cory's office when I was picking up my new truck to shake my hand. This was by far the best experience I've had buying a new vehicle. I'm hopeful that the Service Department can hold a candle to the Sales Department.Thanks Cory, Mike, and Jason!New DeNooyer customer,Chad A. Bojanich

NikkiF

Dec 23, 2012

A friend was helping look for a car for my husband and he highly recommended Loyd. We found a car that met my criteria on the DeNooyer website. My friend was able to test drive it for me. When he found something that needed attention, Loyd took care of it before I purchased it. I had the car home a few days and found a few other things that needed attention. Loyd totally took care of the issues for me. This is my first Chevy purchase and after this wonderful experience won't be my last. Loyd was friendly and helpful and made the purchase process as easy as possible.

dhering

Dec 11, 2012

This was a positive experience for my wife and I from top to bottom. We were treated fairly (more than fairly) in all aspects of the used-car buying process. From the initial contact to the final drive-away I was impressed.Initially I had reservations about buying through the internet and at a long distance (250 miles away in a different state) from the dealership but DeNooyer and in particular Barry Mitchell made the whole thing as easy to do as buying at a local dealership. They handled all aspects of the purchase including the proverbial "taxes and title" paperwork expertly and quickly.Price-wise, in the end, they beat their own internet price and bettered all my local trade-in quotes to boot. I had a detailed nationwide search set up on the internet that put DeNooyer at the top of the list as far as desired features vs price on the model I was looking for.Bottom-line, I highly recommend DeNooyer for any used vehicle purchase, and suggest you call Barry Mitchell for a great deal.

Van buyer

Dec 7, 2012

We purchased a van from the dealer at an agreed upon price. When a member of senior management checked to see the vehicle that was purchased, the price showing was lowered. The purchased had already been completed and the dealer still honored the price and refunded the difference in prices. In my opinion, the dealer could have, and many would have, simply said "Sorry. A deal is a deal." This type of integrity is hard to find. Excellent business ethics at this dealership. I would recommend shopping with them and will in the future myself.

Car for College

Nov 19, 2012

Todd was excellent and worked with us on all parts of the sales process. The vehicle was in great shape and the service very professional.

lever

Oct 25, 2012

I called Todd and told him what I was looking for. He found my 2008 Outlook with the mileage right in the range I asked for at the price I was willing to pay. Everything went so smoothly. I had my new car in less than two weeks. I love my new(er) car and will always go to Todd in the future!!!

bettyj1046

Oct 2, 2012

It was a great pleasure working with Barry. There was no high-pressure sales pitch, allowed me to test drive the cars I was interested in, answered questions and made me feel as if I'd known him for a long time! Barry took the time to go over, in detail, all the details of the car, and he truly enjoys his work and working with customers.Thank you, Barry, for a great car buying experience.

Whitney

Sep 28, 2012

I found this dealership by looking for a specific vehicle online. They did a great job of providing all the details online about the vehicle I was interested in. I had never heard of DeNooyer prior to calling in, but I was very pleased with my experience with them. I purchased a used vehicle through them, and they did an excellent job of taking care of me. Great people, with great business ethics! I would definately recommend them.

Happy Grandma

Sep 27, 2012

We were looking for a good, cheap used car for my grandson and Todd Niedziecki at Denooyer found the perfect car for him. He was mindful of the fact that it needed to be safe and in good condition, yet would fit into our budget. The process was painless and the service we received from everyone was excellent. My grandson is thrilled, and I'd recommend Denooyer and Todd to anyone who needs a used car.

ephilipp

Aug 22, 2012

Having gone through the process of purchasing a vehicle twice in very close proximity, I can honestly say this was the by far the best experience I've had. The service was as efficient as it was friendly. The staff (specifically Barry Mitchell) were respectful, approachable, honest, and helpful. The price was promptly and fairly renegotiated according to repairs the vehicle required. The oil was changed, the tank was full, the floor mats were brand new, and there was even a congratulation note on the dashboard. Oh, and it came with free car washes for a year, that was pretty cool too.I would and will recommend DeNooyer Chevrolet whenever I have the chance. Excellent service, fair price, friendly staff and a genuinely stress-free, even pleasant experience.

care2012

Aug 17, 2012

The staff at DeNooyer are very honest, friendly, and caring people. There was no pressure to buy a car. I was given many options and honest knowledge regarding each one. I have been coming to DeNooyer for years, my children come here. We will continue to do so because the people at DeNooyer treat us like family. Thank you DeNooyer for your service, quality, and caring. My family enjoys our new car!

JimCarol68

Jul 27, 2012

We've recently purchased two new vehicles in the West Michigan area with one of the purchases at Nenooyer Chevrolet while our other purchase was an Enclave at the local Buick dealer. This put us in an excellent position to gauge the overall sales/purchase experience between the two dealers and while the Buick dealer did a fine job of meeting our needs with one or two exceptions, Denooyer, with no exceptions, exceeded our requirements! A large part of this can be attributed to our sales person, Lindsey Wood who from beginning to end was attentive, professional and fully answered all of our questions. Her willingness to look inside our son's trade-in vehicle for a needed document without resorting to wearing a bio-hazard suit was duty above and beyond the call! I'm not kidding folks, it was that bad! So kudos to Denooyer both for providing an outstanding purchase experience but most of all for hiring a professional of the calibre of sales representative Lyndsie Wood!

swtkachuk1976

Jul 26, 2012

I recently purchased a new 2012 Chevrolet Malibu from Denooyer. This is my 2nd purchase from Denooyer over the past 3 years (repeat customer). Both times I've worked with Barry Mitchell. My first purchase was an internet based sale in 2009. This was a great experience, as Barry honored an awesome internet priced deal, as well as an awesome price for my trade in. I also had a great experience with my recent purchase. Barry was extremely happy to get the repeat business, and it was well deserved. There was no pressure, or rushing the deal. I felt very comfortable, and was able to connect easily with both Barry, as well as Ryan Denooyer, who I did the final financial paperwork with. Again through that process there were no surprises, or hurriedness. Ryan made sure that I understood everything that I signed, as well as a thorough explanation of everything. Great overall experience.

KrystalMyrkle

Jul 6, 2012

We have worked with Richard Labram at Denooyer Chevrolet for over the past 5 years buying and leasing vehicles, he has always done an outstanding job and is definitely the best Sales Consultant we have ever worked with, we would never go to anyone else when it comes to our vehicle needs. My Father has been a GM employee for over 35 years and we stick by our FAMILY BRAND of Chevrolet, and Richard has always been very helpful with meeting our needs when it comes to buying Chevy vehicles. We are also a Military family and our needs are a little different then a lot of other families and he has always been extremely helpful and understanding. He always calls us back within a reasonable amount of time and even stays after they close to help customers and return phone calls and emails! We always recommend to all of our family members and friends even if they are not local to Kalamazoo to stop in and see Richard. Cant say enough how helpful and awesome it has been to be able to work with a great salesman like him! Thank you to Richard and the Denooyer team for making all of our buying/leasing experiences great!

TomAndKarenS

Jun 24, 2012

Am very proud to be a customer of DeNooyer! Working with Lindsey was great - she understood what we wanted, went out of her way to find the perfect Camaro for us, and was very patient with us, answering all of our questions. She helped us throughout the buying process, and was instrumental with of finding the car we wanted. Thanks Lindsey!And we LOVE our Camaro! Not only a head-turner, but the V6 gives us good gas mileage and is still a powerhouse!Again, it was a pleasure working with Lindsey and the staff of DeNooyer. We will definitely recommend her to our friends.

abuist

Jun 7, 2012

I started having car troubles with my old vehicle and was putting on a lot of miles everyday and needed an upgrade. I came in on a Saturday moring to check out some new cars. I had an idea of what I wanted, a Chevy Cruze Eco; Lindsey was extremely helpful getting all the information I to make an informed decision. She also made sure that I could get every discount possible as well. I ended up buying the exact car I wanted that day!

mmcbride

May 29, 2012

From the begining of my interest in the used Audi A6 2004, it was enjoyable to work with Barry and the rest of the DeNooyer Team. I called from an airport in New York after my wife had found the vehicle on the internet. I was contacted by Barry with usefull information, and test drove the vehicle the next Saturday. One week later, and a huge amount of assistance, I drove the Audi home. Thank you for your assistance, and your true love of cars, mayble I should change careers!

shifty83

May 28, 2012

Great sales staff in the used car department. Worth the trip there just to socialize about cars and anything else going on in life. See you all soon.

Merriot2

May 8, 2012

Bought a used 2007 vette for a great price drives like a new car. Great customer service, Todd went out of his way to give me an excellent customer experience.

jakboy54

Apr 13, 2012

This is the third vehicle that I have bought from Todd. The purchasing experience has always been great. I would highly end Todd and DeNooyer to friends when they are thinking about purchasing.

Dianna

Apr 10, 2012

I was in town visiting family, I was in the need of a vehicle. I went to a few other dealers befor heading over to DeNooyer Chevrolet. But the other places did not have the car that fit my needs and my price range. Arriving at DeNooyer's, I found a vehicle I loved and at a price that i could actually afford. And our sales man Todd Niedz made the deal happen. He even had the kindness to fill up the tank and brought back candy for my daughter. Todd explained everything very good and my experience at DeNooyer was first class. I highly recommend this dealership to anyone on the search for a good deal and great service.

ES Moore

Apr 10, 2012

Jay did a phenomenal job with this transaction. He made the purchase of our new Cruze an enjoyable experience. I would recommend talking with Jay if you are interested in purchasing a new vehicle.

karen6563

Mar 15, 2012

I was at another dealer ship and they showed me the oldest and most crappy and over priced cars with high miles they had on the lot was disappointed didn't think I could get finance because bankrupt any where else. So I thought I would just try at Denoory in Kalamazoo Mi. walked in there and Mark Avard was there talk with us and showed us supper nice cars low miles Mark said pick one out in our price range to try to see if we can get financing so we did and we walk out with with awesome 08 impala with low miles Thanks to Mark and Denooyer and God I and my Family don't have to ride to bus and that is truly awesome!!

PCcoach2006

Mar 10, 2012

Mr. Niedzwiecki was friendly and very helpful. He was very patient with me and made sure he helped in making the right choice. He did a good job finding a car that fits my needs. He also was very good at answering any questions I had. I felt very comfortable around him and the dealership. I wouldn't hesitate to use his services in the future.

jroni

Mar 7, 2012

It was a great experience for my car buying, and I will tell others about the fairness, and good price. i will buy anther car in the future.

vorpalette

Mar 6, 2012

Emailed the dealer about a specific car listed online. Barry responded quickly, and we set up an appointment for the next day. Barry was very friendly and we chatted about the car and found that we had a mutual friend. He and Paul from finance worked with me to get my payments into the range I was looking at. The price on the car was very good to begin with--Barry explained that they price their cars to market price (actual sales prices), rather than blue book price (list prices). They worked with me well past closing that night to try to get me in the car that night, but the underwriter at the bank was having computer problems. We finished up the next day, and I took the car home the day after that. Barry was very excited for me, which I appreciated, and promised to check in in a couple of days to see how I was liking the car. I noticed that one of my headlights was out--how we all missed this, I'll never know--and sent an email to Barry. He responded quickly and set me up an appointment to have it fixed. I received a confirmation email from the service department right after that, as well.I also received an email to set up an online service account, which keeps track of my vehicles and any services done at the dealership, AND allows you to put in a service request. I'm very happy with the awesome service I received and am still receiving!

MyNewCruz

Mar 4, 2012

We were greeted by Sara soon after we arrived. She was very professional, even under the severe weather conditions we were facing that day. {{Snow, wind and freezing tempatures}} She stayed late to finish the purchase and we appreciated that! {{almost 2 hours after closing time}} Thank you Sara!!!Now for Ray........he made us laugh. He had a great attitude. We joked around and he made the finance part enjoyable rather than dreadful. Thanks Ray!!!We have purchased our last 7 vehicles from another dealership down the road and we were on our way to their Chevrolet dealer in South Haven when we decided to just quick stop by your lot and check it out....we have now found our new dealership.It was just a very calm, relaxed and enjoyable experience.Thank you!Shannon Hampsten & Shana Leeper of Three Rivers, MI

wmubronco81

Mar 1, 2012

I purchased a used 2009 Chevy Malibu LT this week from DeNooyer. This was my first purchase from this dealer, but they were referenced to my wife and I from a two different friends of ours that have purchased vehicles from DeNooyer in the past. Both of our friends said that they were a "No pressure" dealer and that they make you feel comfortable throughout the entire sale process. I was a little skeptical at first, as most dealers like to pressure you into buying the car at an unaffordable payment once they know you like the car. However, my wife and I worked with Barry Mitchell in sales and Ryan DeNooyer in financing, and both were extremely laid back and made the entire process one that I would do again in a heartbeat. I fully recommend DeNooyer to anyone looking to buy a car. Not only are the salesmen nice, but they go above and beyond and introduce you to the entire DeNooyer "family" while you are there (Service, etc.) You'll feel at home with DeNooyer. A day after the purchase, I noticed it seemed like the car needed an alignment. Barry told me to bring it on in at no charge to me and that they would take care of it! I would definitely buy from DeNooyer again in the future!

RBertolissi

Feb 28, 2012

I bought a Saturn Vue last August and I love it! Thank you sooo much to Todd, Barry and Ray for the excellent service! I can't say enough. I recommend Denooyers to everyone I hear is going to buy a new vehicle. Thank You Denooyer!

barbaraanno

Feb 8, 2012

I was very impressed with the service and attention I received from all the sales associates at DeNooyers Chevrolet. There was no high pressure pitches while I browsed the showroom but I was offered assistance by more than one person. The vehicle I was showed by Cory Johnson sold itself and from there the whole transaction was seemless. He explained everything to me about the car I purchased, handled quickly all the paperwork, took care of every detail. It was very easy, no problems, no hassles. I especially liked the deal DeNooyers offers with free tires for the life of my car if I take it there for routine oil changes. I have already recommended DeNooyers to a few people and will continue to do so.Thank you,Barbara Olson

chivas91

Feb 2, 2012

I was hellped by Barry. Which was a great experience to be honest. I was never pressured into trying to buy any cehicle and I was never made to think i didn't have a choice. I have taken my car back for a little issue, but they took care of it for me.They asked no questions and gave me transportation for the meanwhile.They are really great guys and gales to work with. I have done a lot of research and try to deal with alot of peeple. But I have found that Denooyer is one of the top one. I would say that I will be a loyal customer with them for awhile. I can say that barry is the guy to go too. Helped me out with a lot of showing and down to the paper work. Carlos Torres-

tobyalan82

Feb 2, 2012

Going to Denooyer was a very relaxing way to shop for a new car. The whole process still comes with its stressors, but the sales team at Denooyer made it as smooth as possible. I felt very informed on my choices and Barry had even mentioned two discounts I didn't even know about---the credit union discount and the GM Owner Loyalty Rebate. Plus, free tires for life?! Could it get any better? Hint: The answer is "no".

sophiabilicki

Jan 31, 2012

Sara was so helpful to me. She was very personal and compassionate. She found me a wonderful 2007 Chevy Malibu LS that I absolutely fell in love with at first site. She made buying a car so exciting for me.

K-fish

Jan 17, 2012

I just bought a 1999 GMC Jimmy my sales person was Todd Niedzwiecki he treated me better that any car dealer has. He is the best.

wasmus

Jan 13, 2012

It was a pleasure dealing with Lindsey Wood of DeNooyer Chevrolet in Kalamazoo. She was personable and friendly and knowledgeable. Lindsey and Jason worked to find all the discounts they could to get the price of the vehicle into the monthly price range we were hoping to get. Overall, we were very happy with the service we received from Lindsey Wood and Jason, and we would recommend Lindsey and Jason and DeNooyer Chevrolet to any of our family or friends who are looking to purchase a vehicle.

Bit me

Jan 10, 2012

Tod was great had a problem and they took care of it right away would buy from them again

MGRUBA

Jan 10, 2012

I contacted Barry about a 2006 Miata that I found on AutoTrader. He responded in a timely manner and answered my questions. He was not "pushy" and let me decide whether (and when) to check out the vehicle. He is a young man who is interested in building a good reputation in a very competitive business. I would ask for him to assist me with any future inquiries I may make at DeNooyer Chevrolet.

Midasue

Jan 10, 2012

I would highly recommend Todd and DeNooyer. One of the nicest car buying experiences I have ever had and I love my new car. I drove 166 miles round trip to go to DeNooyer and they were everything they indicated over the phone.

rutledge60

Jan 10, 2012

they were more then helpfull they worked with us to get a new car they were akot better then cole nissin they gave me a fair value for my 04 sunfire

TIMFLSTC

Jan 10, 2012

Jarrod was very helpful and went above and beyond what I would consider "Normal" customer service. There was no pressure to bye and answered all my question accurately and smoothly for a very satisfying transparent transaction. Thank you Jarrod :)

Warren Barnhard

Jan 9, 2012

I drove from Whitehall to k-zoo to look at the truck. When I got there to take it for a test drive the front wheel bearing was so bad that I only went a block and brought it back. I told them about the bearing and they gave me a cost to replace it. I then asked if they would split the cost ($400.00) of repairs with me if I bought the truck, "no" was the answer. So I bit the bullet, paid for the repairs, and bought the truck anyways. I just can't understand how they intended to sell this truck in the condition the bearing was in. They never said a word about it on the phone prior to me making the trip. I could tell there was an issue with the truck before we left the parking lot. I just feel as though they should have atleast split the cost of the repair with me. Barry was great to deal with over all but in hindsight, he could have, and even should have, gone to bat for me more as a prospective buyer of this vehicle. Keep in mind, I was asked to take this pole.

davbor3

Jan 4, 2012

As a college student seeking my first "good" car, I was petty nervous. However, upon going to Denooyer, I was struck by how easy they made it. I had don literaly hours of research on my prospective car, only to find that they already knw about al the information. The informatin was spot on with what I had found out myself, and they answred all my questions, even the slightly silly ones.I was originlly looking or something a little cheaper then what I got, but, the price was fair and was clearly outlined when I first started looking at it.

wahooson3

Dec 14, 2011

Cory and Ray were awesome. Very professional, hardworking, and their style didn't feel pressurized. I would recomend any one buying a car use them. Communication was great if not available my calls were promptly returned. I am surely pleased. Thank you.

Jaboeh02

Dec 13, 2011

Lindsey was great to work with! She was very professional and friendly. I will definitely recommend her and DeNooyer Chevrolet - Kalamazoo to anyone looking for a car!

Two Happy Customers

Dec 6, 2011

My husband totaled his truck last week so a "new" car was a necessity. We shopped a bit on line and decided to go shopping last Saturday. We pulled into DeNooyer Chevrolet and spotted just what we were looking for right away. It was drizzeling and cold but there was a salesperson out to great us and see if he could help. Mark talked with my husband about what he was looking for and the specifics of what he wanted and asked if he wanted to test drive the Saturn Vue he was looking at. There was absolutely no pressure to purchase when we returned and my husband test drove another Vue as well. When we returned from our second test drive, Mark asked if he could answer any questions, instead of asking if he could "write it up"! It was a very relaxing visit and we did decide to purchase that day! Our next contact was Ray, the Business Manager. He was outstanding! He took the time to explain to us that when he looked for a lender he shops the best intrest rate for his customer! That made us extremely comfortable with the purchase knowing there was someone looking out for our interests! I have never felt so at ease when buying a car and am looking forward to dealing with DeNooyer's for our service needs.

lstephyan

Dec 6, 2011

We had a terrific experience. Mark and Ray helped us find and purchase exactly what my husband was looking for. They were extremely friendly, and knowlegable. They made the process of finding and purchasing a vehicle easy and stress free. I look forward to returning to DeNooyer Chevrolet for all my service needs.

Show boat city

Dec 3, 2011

Emailed the dealership from cars.com (actually emailed 5 dif dealships) and Todd was the first to respond, he even called us on the way to work. Drove all the way from Chesaning (2.5hours), knew what we wanted and when we got there our vehicle was already pulled up with a sign that said "Welcome Stephanie ". We had our 8mo baby with us and everyone there was so friendly, stopped by to see him and say hello to us. During the buying process Todd went to fill our new cars tank up and came back with a pop for my husband! Everything was explained very thoroughly and we loved our experience there.

Used car shopper

Nov 24, 2011

I went to look at a car they had advertised on the internet. When I decided to purchase, I was initially told I couldn't write a personal check. They figured out how to make it work and the deal was done. I appreciated their approach to customer service and care.

malibucar

Nov 18, 2011

Knew our price range, pretty much only interested in showing us much more expensive vehicles.One salesman, Barry was very nice and went out of way to be courteous to us and family. rest pretty much walked thru or around us like we were in the way. Way to show teamwork.

Steve Buckstaff

Nov 17, 2011

My wife and I shopped on line and thruoghout SW Michigan. We heard all the pitches and empty promises from all the new and used car dealers. I finally called Denooyer and spoke to Kyle Jasinski. We were tired of all the running around comparing models and rebates an we was ready to buy! we said service and the financial package is what he had to beat to gain our business.we gave him one chance and explained that all we wanted was a sit down to negotiate the details with the he and his manager...together!we knew what we wanted and Kyle and Jason made it happen. They were completly upfront with us explained each program and earned our respect.we took their best price and program home with us to sleep on our final decision.Beleieve it or not a new lease program was introduced that was actually better for us than the one we had selected and these two gentlemen offered it to us and we are now proud owners of a Denooyer... Chevrolet 2012 Equinox.So if you are shopping for a Chevrolet I reccomend that you shop Denooyer. If you are shopping at Denooyer ask for Kyle Jasinski and Jason Sellers. My wife and I are both glad we did.

cpillar

Nov 15, 2011

I had given Cory a heads up on what I was looking for via the dealer's website prior to coming in. He had everything ready to go when I came in so it was a very painless process. He also gave me exactly what I was looking for without trying to upsell me, and the deal was exactly as expected. I was pressed for time getting this vehicle and Cory having everything ready to go so I could just come in and do the paperwork was essential, and it worked out perfectly. He was also flexible about pickup, everything was ready when it was supposed to be. I would go to Denooyer again because of this experience.

ashjones1227

Nov 1, 2011

I came in and looked at vehicles with Barry Mitchell. He was exceptionally easy going and helpful while I was deciding on a new car. I ended up being at the dealership for a couple hours and I never once felt rushed by Barry or any of their staff. He took the time to familiarize me with everything from the service department manager to which road is the easiest to turn down when I need vehicle maintenance. I was given a lot of advice from co workers to not go to a dealer alone because I was a woman... When I came back to work I made sure to tell them that Barry Mitchell wasn't the typical car salesman and I know he had my best interests in mind. I love my car and I am extremely happy with the friendliness I was shown from the entire staff. I have and will continue to recommend Barry Mitchell and all of the Denooyer staff for anyone in the market for a vehicle.

wrangler

Oct 30, 2011

I always appreciate an individual that steps up and makes things happen. That was the case with Todd Niedz at DeNooyer. Todd is a "man of action" and was able to find purchase and deliver my car from another state! Hats off and thank you. My experience was so good that my wife found the vehicle of her dreams and purchased it a few weeks later. Thanks again. Two for two. Hopefully we can try for three for three as my son is beginning to look for another vehicle.

sparkncarl

Oct 24, 2011

I'm more than happy to give a review. I was tired of searching for a truck, but finally found one at cars.com and met with Todd and Paul. The Chevy they showed me was beautiful ! Good price too !! I picked it up and now I can tell the other guys at work are jealous :) Thanks ! High recomendations from Kalamazoo!

gibsaturn

Oct 19, 2011

Found vehicle online and when I went to the dealership I met Todd. He was helpful and showed me all the features. I purchased the vehicle and drove my Saturn Aura home. Easy purchase all the way through.

SNemeth

Oct 4, 2011

The "great" rating above that I give to Loyd Pylat and Paul Vander Kamp is because they deserve it. Due to a recent divorce and change in my financial status, I wanted to talk with Loyd about any Chevy options I might have at this time to reduce the monthly payments I was making on my 2009 Chevy Malibu. I came in on a whim not sure if anything would work to help me and not expecting much to come of it. However, Loyd, who is always friendly and welcoming, let me know that I was at DeNooyer at the right time. He let me know that I could trade in my Malibu for a new 2012 Chevy Cruze and greatly reduce my monthly payments!! I got a new car (which I love) and reduced the monthly cost to me. Yea!!Loyd is always willing to help me the best way he can and doesn't make me feel pressured or unimportant. This car change is a big help to me without compromising the quality car (Chevy) that I love to drive. Loyd and Paul always take care of all of the paperwork and incidentals for a completely stress free experience. I felt nothing but happy and satified driving my new 2012 Chevy Cruze off the lot!!

jwillson

Sep 27, 2011

Lindsey and your staff that my wife Carol & I dealt with did an outstanding job with our purchase of a new vehicle. Lindsey was very helpful with answering our questions and getting any and all the information we needed about our New Equinex 2012. We never felt pushed by Lindsey, she gave us all the time we need. At the time of our closing last Saturday Lindsey was very well organizised and again very helpful.When it comes time for us to purchase another new vehicle I we will come back to DeNooyer and work with Lindsey. I will/have recommended your dealership and Lindsey.thank-youjeffery K. Willson

Spareman513

Sep 22, 2011

We shopped around many dealers checking out what was on the lots. We saw an 07 Impala LTZ and my wife liked it. I checked out on the internet and filled out the form for information on it. Barry called we set up a time. We drove a couple of different cars but my wife like the LTZ. We discussed it and submitted the paper work for a loan. It took two days and they had an approval. It turned out to be with our credit union at a good rate. When we went in to sign the papers and get the car. It was already even with a big card in the window. It may be a little drive to go there but it is worth it. They try to work with you the best they can to get you what you want. It has been over a year and I still hear from Barry by phone or email and asking how things are going. Now I am looking for a used truck. I'll go back to "Denooyer" again for new or used vehicles. Thanks Barry and the rest of the team. We love the car. Rose & Joe Ward, Battle Creek

tkent

Sep 22, 2011

I worked with Cory Johnson at Denooyer, and he was fantastic. He helped me find the precise car I wanted, a Camaro convertible, and he went above and beyond the call of duty by also helping me get a good price for my trade in. My experience at Denooyer was exceptional. When they needed to acquire appraisals for my trade in, they provided me with a new loaner vehicle for two days, and Cory went out of his way to make sure he arranged buying details according to my schedule, which I greatly appreciated. In addition, Cory returned my e-mail messages and phone calls very quickly; I never felt as if my business was unimportant to him. In addition, the New Vehicle Sales Manager, Jason Sellers, and the Business Manager, Ray Schneider, also were very friendly and helpful. I just might add that with both Cory and Ray I never felt as if they were trying to sell me unnecessary "add ons" to my car. They certainly offered the standard add ons, but they were very upfront about what I really needed. So, I would recommend without hesitation the sales group at Denooyer. My experience was exemplary. Tom Kent

Linda10844

Sep 21, 2011

Barry and Paul did an excellent job in not only finding the right car for me but also arranging the financing that fits my budget. They made sure that I was satisified with all aspects of my purchase. I would recommend them and DeNoyer's to my friends.Linda Smith

MSBurgett

Sep 16, 2011

What a great group of people. They worked very hard to make our visit a pleasant one and to get us what we wanted in the price range we wanted to pay. Hats off to the DeNooyer crew!!!!!!!!!!!

Rod Leversee

Sep 6, 2011

I had been looking for a used late model Equinox, I checked on line and left an E-mail. The very next morning Barry Mitchell responded to my request, and suggested we discuss exactly what I'm looking for. Barry called me to report he had 3 cars I might be interested in? My wife and I went to the Dealership to just look and test drive the Equinox.Barry had the car ready as promised and was eager for us to try it out.Needless to say our test drive turned into a possible purchase. Barry did not pressure us at all and provided very friendly information. We said we were interested in buying the car, the rest is history. Barry was very concerned about our happiness and went the "extra mile" to see that purchasing the vehicle was as painless as possible. My wife and I never expected a car salesman to be so friendly and helpful! We are extremely pleased with how we were treated, and hope the Equinox will turn out to be the same. We will certainly "sing the praises" of Barry Mitchell for a long time! Rod & Sue Leversee

kenandsharyn

Aug 25, 2011

I had maintained that I would drive my 2001 Dodge Grand Caravan until she rolled over on her roof and pointed her wheels to the sky. It was a wonderful van and never gave me any trouble (other than the results of some poor work done by "professional" Dodge mechanic{s} ). My husband had a 2007 Hyundai Azera that he enjoyed using, which also was trouble-free. But - being senior citizens, we realized that we used the van 95% of the time and the car only the other 5% of the time. So we decided to trade both vehicles in on a new "something". After extensive internet searching, we found the vehicle we wanted. A 2011 Chevrolet Traverse. But ... it had to have some of the "bells and whistles" that I had grown accustomed to with my van - ie. dual heated seats, dual temperature controls, leather seats, etc. Our first day out to look at this model took us to DeNooyer's. We were walking around, looking at the models in the line when Lindsey came out to see if she could assist us. To make a long story short, we worked with her and ultimately came up with a deal that fit our budget. One week later, we are still in love with our Traverse and hope to continue to have a great relationship with this dealership.

iceman5

Aug 19, 2011

I purchased a vehicle there prior and enjoyed the service I recieved. I traded my vehicle in for a new one and the salesperson, Lindsey Wood, was probably the best sales representative I have ever worked with. She never made me feel pressured to buy anything and was completely honest with any questions I had. If there was something she didn't know she found out for me. The next vehicle I buy will probably be from DeNooyer Chevrolet. The financial advisor was friendly and helpful and the service department has always been friendly and helpful from my previous purchase.

joshpeter81

Aug 18, 2011

I purchased a 2009 Impala LTZ from Denooyer Chevrole, and I must say that I have never experianced better costumer service that at Denooyer. The salesman I worked with was Barry Mitchell extremley personable, no pressure what so ever. I found my vehicle on line and Barry delivered it. Cant say enough about this place, except for you have to come in and check it out for yourself.

kjpowe1957

Aug 12, 2011

The customer service I received from Denooyer Chevrolet was hands down the best I have ever experienced while car shopping. Barry's meticulous attention to detail, and friendly, no pressure sales technique was very much appreciated. I had a particular engine in mind and Barry didn't try to talk me out of what I wanted- he just helped me find it.I will definitely stop in to see Barry, the next time I am in the market for another car. Thanks for the fabulous service. I LOVE MY PONTIAC!!!!!

rgstehle

Aug 11, 2011

This is the second car I bought from DeNooyer Chevrolet. They've been around Kalamazoo for a long time, probably for a good reason. The sales department does OK; no high pressure BS. If you know what you want, the biggest hassle is paperwork! DeNooyer's real gem is the service department; they work with you and don't recommend work that is not necessary. That builds trust. My 7-year old Malibu Maxx (wish I could get another one!), because all maintenance and repair work was done at the dealership, brought maximum trade-in and was in great shape at that point (36+ mpg from a V6!). I hope the new vehicle does as well.

spyker68

Aug 7, 2011

My experience with DeNooyer Chevrolet in Kalamazoo, MI was excellent. I was looking for a quality pre-owned vehicle with a warranty and I was presented with many options to choose from. The sales staff weren't pushy and did everything they could to satisfy my request. If you're looking for a friendly environment for either a new or pre-owned vehicle, go to DeNooyer Chevrolet.

tjm731

Jul 25, 2011

Liked the low pressure and prices marked on the windshields. Jarrod was able to answer all of my questions and provided good information during the sales process.

ksdiehl

Jul 21, 2011

I have purchased a few cars over the years and have had a couple of experiences that rate extremely well. This being one of them. Barry and Todd were friendly and helpful. Todd even took the time to pick me up one morning on his way to work so I could pick up my new purchase. Barry went the extra mile to make sure all my questions were answered and any issues were addressed. If your looking for a great value in a dealership, sales team, price, call Barry or Todd.

tmcclure

Jul 18, 2011

I was in search of a used car and was introduced to Barry Mitchell. Barry was very nice, listened to want I was looking for in a used car, and delivered exactly what he said that he would. This is my third automobile purchased from the DeNooyer dealership and I will be buying my next car there in a a few years as well. I have been very satisfied with all of the staff that I have come into to contact with from service to sales. Thank you for a great car buying experience!

aardis77

Jul 16, 2011

I was recently in a car accident where the 2005 Classic I was driving was completely totaled and I was in desperate need for a new car. In situations like this a used car dealer can send you off the lot paying too much for a car you didn't really want. Mike Snyder and the staff at Denooyer not only patiently and with zest looked for a car that fit me and my budget but sold it to me at more than a fair price. Out the door I paid less than Kelly Blue book and checking the area it was $1,000-$2,000 less than other dealers were asking for the same car, 2001 Buick LaSabre Custom, with similar miles. Everyone I encountered at the dealership was honest and friendly. I would recommend Denooyer and especially Mike Snyder to anyone looking for a good dealership that works hard to meet a customer's needs.

jeffcassada

Jul 16, 2011

I truly enjoyed my experience at Denooyer. Coming from a Saturn family I migrated to Denooyer for service when Saturn closed on 9th street. I usually dealt with Ryan in service who was outstanding and most accomodating, I will miss him in service. I have always been a GM buyer and got the "itch" to look at the new equinox. Not needing a new vehicle, Cory Johnson made the sale. Cory was professional, knowledgable and fun to work with. I will recommend him to everyone I know in the market for a car. Jason and Paul were excellent as well. Thanks Denooyer. Enjoying my new Chevy Equinox, Jeff Cassada

Billt90421

Jul 13, 2011

Over the past 6 years we have bought 5 cars/trucks. Two new cars and three used. We have traded in 3 vehicles. Barry has the sales person on all of our transactions. The overall service of DeNooyer is outstanding from the first step into the dealership to the service counter and sad to say the Body Shop (three trips for storm damage). All areas have the same commitment to friendly service and high quality work. I have found Barry to be very knowledgeable about his products. He is a car guy. If you are a woman shopping for a car then see Barry. He will listen to you and meet your needs. He treats my wife better than any sales person that has waited on her. I recommend him to anyone that wants a strong advocate for you when making your deal with DeNooyer.We have qualified for the "tires for life" and the service folks make that transaction easy without any hassle or pressure from us. I have found that their service folks like Christina go out of the way to make every service appointment easy for us.

foxdeming

Jul 12, 2011

I found DeNooyer Chevrolet a very friendly place to work with. We would tell my friends about it whoever needed a nea car. Cory Johnson and his stall were very informative on their pricing and financing a new car.

cdoubled

Jun 30, 2011

Cory was patient to do workups on more than one Cruze before I found the one which was in my budget comfort zone. Ryan helped me through the jungle of removing a freeze on my credit report. Paul floated me smoothy through the paperwork. They made me feel like I was important as a customer.

lmiller317

Jun 29, 2011

I was in Kalamazoo for a soccer tournament from Crystal Lake, IL. I had taken my Chevy Suburban in to my local dealer on the Monday before my trip, because of a metal grinding noise. My local dealer replaced the brakes and said it was fixed. It wasn't. The noise returned and I was driving by and saw the DeNooyer dealership. I stopped in and the service department was extremely helpful. They went out of their way to send a courtesy shuttle back to my hotel so I could drop off my daughters cleats and they brought me back to the dealership and in less than an hour total the wheel bearing and hub were replaced. I was able to make the soccer game Saturday afternoon and return home safely on Sunday without giving the vehicle another thought. Thank you to all involved and especially Garrie. Leslie Miller

KimFalconer

Jun 20, 2011

I applied for financing online and the next day I had an email and a phone call. I spoke with Cory - told him which car I liked off the lot. It was still available so I told him to get everything ready and I would be in on Saturday to sign papers and pick up the car. When we arrived the car was detailed and ready and the paperwork was mostly complete. I test drove the car, and returned. The finance team was finishing with another customer so we left for a little while returned, signed the papers, purchased a few of the upgrades, it was not a hard sell by Ray (which I really appreciated), and we went over the car with Cory and I brought it home. The dealership has called to set up my coating upgrade I purchased, picked up and dropped my car back off at work - which is a huge deal for me.I would recommend this dealership to anyone I know.

tabonnem

Jun 16, 2011

In the last year my wife Beth and I purchesed a new truck and a new car from DeNooyer Chevrolet in Kalamazoo. Both transactions have been "above our expections" as far as customer service, price and quality of product. Both Cory Johnson our sales person and Jason Sellers the Manager were outstanding to work with! We truly consider DeNooyer Chevrolet a long term partner in both providing and caring for our transportation needs.Tom and Beth Bonnema

deannap

Jun 9, 2011

Mike was wonderful to work with. He always replied quickly to any questions I had and even went out of his way to call me on his day off. He was very flexible in working with me and has a very friendly and non-pushy sales style. I appreciated that he took the time I needed to make sure I got the car I wanted.

greywolves14

Jun 6, 2011

My experience with Barry was exceptional! We started out emailing and he sent me a listing of cars they had in inventory that met what I was looking for. In fact, most of our first contacts were made via email. Once I found the car I was interested in, I called Barry and made an appointment to see him. No high pressure sales pitch, which I liked. The loan department went over and beyond, helping me to get the very best finance rate. I highly recommend DeNooyer Chevrolet.

theosmithers

Jun 6, 2011

Salesman and finance manager were extremely friendly and personalable. I came from Muskegon late in the day and they were both willing to be there late to accomodate my schedule. The car was exactly what I was looking for and the financing was hassle free. I will definitely look to DeNooyer for my next vehicle and recommend them to everyone I know.The only thing that was sub-par about my whole experience was that the vehicle was not detailed very well. I know that the car had just come in that day and was being inspected. There was a tight deadline to have the car ready for me that day, but, someone rushed the detailing and was not very thorough. I buy a new car for me or my wife almost yearly, so, this is not my first buying experience. But, I will say, that Denooyer goes the extra mile to make it special. Love the personalized sign in the window when you come for the car. Great touch! Thank You.

cjclarke

May 18, 2011

We have ties in Kalamazoo and are familiar with DeNooyer Chevrolet but live some distance away. We were attracted to the dealer because of the normal Malibu LTZ inventory they have and of which we had observed. When we made our first serious inquiry, however, it was over the internet. Cory Johnson responded in a timely manner, answered our initial questions, and continued to communicate prior to our first serious visit in person and then as we were getting ready to travel to Kalamazoo and completed the deal. He was very helpful, courteous, to the point, and provided information on incentives that we were unaware of. The timeliness of his information allowed us to make a quick decision that if we would have delayed, would have resulted in the loss of a key incentive. We are grateful for that assistance which made the pricing and decision easy. We are very pleased with the Malibu and think it is a great car.Sincerely,Chuck & Donna ClarkeBeulah, Michigan

kristen.lovely

May 16, 2011

I have had a great experience with DeNooyer Chevrolet and Todd Niedswicki. There were a couple of bumps along the way, but overall I felt that I was treated fairly and had a great experience. The best part of the experience was after the sale...when the car that I bought "as is" experienced a unforseeable problem less than two weeks after the sale, I contacted DeNooyer and asked if they would do anything for me as a show of good faith--and to my surprise, they paid for a portion of the repairs, even though they were under no obligation to do so.

mvennix

May 16, 2011

I purchased my last four vehicles through Mark. My son is now looking at buying a vehicle and I recommended that he get in touch with Mark. Mark has always considered my needs at the time of purchase and would find the best options available. I reccommend his assistance for anyone.

kipkerd

May 9, 2011

Denooyer Chevrolet gave me options that other Chevrolet dealerships were not willing to give. The staff was very friendly. The vehicle we picked out was not at the dealership and we did have to wait but the dealership did not have any control over that, it was the delivery service that GM has a contract. The delivery service was trying to negotiate using a tactic of holding on to vehicle, which delayed the arrival of our vehicle. During this time, the dealership took very good care of us. They let us take a rental until it had arrived, thus relieving us of paying on our trade-in. They handled this with professionalism.

bobvdk

May 8, 2011

It was a pleasure working with the DeNooyer staff during our search for a new car. Lindsey was extremely helpful and friendly. The business was well kept and very clean. The overall process from my first contact to driving my new car off the lot were organized.

jwills

Apr 22, 2011

I purchased a used 2006 Jeep Grand Cherokee Laredo from this dealership a couple of days ago, and couldn't be more impressed with the staff and pricing. All of my questions were immediately addressed after I emailed them about this vehicle. I came in the same day for a test drive, and was informed that the wheel bearing needed to be serviced, and that they had already put in a service order. Any other dealership I have dealt with in the past would have let me figure it out on my own. After a test drive I felt confident this Jeep was for me, and went through with a very quick and painless process to purchase it. By the next day the wheel bearing was replaced. Todd and Paul were absolutely wonderful to work with, and I would recommend this dealership to everyone I know! This says a lot coming from me, because after being to many dealerships prior to this, I always told myself I would never purchase through a dealership again. Thanks for changing my mind! Jillian

Karen Longanecker

Apr 17, 2011

I was not looking forward to shopping for a car as I had not done so in a very long time. Upon entering DeNooyer Chevrolet and was cheerfully greeted and put in contact with a sales person named Barry Mitchell. There are still a couple of things that need to be rectified and Barry has assured us that they will be. Overall the experience was positive and I would recommend your dealership and Barry Mitchell to others.Mark & Karen Longanecker

chucknole

Apr 15, 2011

I recently traded in a used (1994) Corvette for another used (1997) Corvette from your firm. My experience overall was the best I've had in purchasing a vehicle to date. Of course, you always want a better deal but I was satisfied with the cost and very satisfied with the way I was treated by Barry. I have since recommended your firm to two friends who live in the Kalamazoo area. The ability to go on-line and see the vehicles is a great thing for someone who lives in a different community and probably wouldn't visit your establishment otherwise.

Abbey10

Mar 29, 2011

The dealership was amazing. The sales department was very respectful of allowing me time to decide if I want to lease or buy. Sarah showed me many option when buying my Cruze that I was unaware of, which helped me choose the best car for me. I would recommand Sarah and Denooyer for anyone who wants the truh about car buying!

bn96305

Mar 28, 2011

Easy going laid back atmosphere. Cory listened to what I wanted and needed and did not try to push other suitable options. It was a pleasure doing business with Cory and DeNooyer. The closing documents were explained better than I have ever seen before. I give this dealership and the staff an A++.

megan.pierce

Mar 25, 2011

I had a great experience at DeNooyer. Since it was my first time ever buying a car all by myself, Jay really helped me by making me feel comfortable and confident with my purchase. Ray did a great job explaining all the financial information to me as well. He almost however, forgot to take my down payment check from me! Had to give him a hard time about that one...All in all OUTSTANDING experience :)

sexto1ta

Mar 22, 2011

This was the best experience I have ever had purchasing a car. I have recommended this to everyone I know. Barry was amazing, and very helpful. It was great working with someone who was as excited about their job as I was with buying a car! When anyone I know needs a car, they will be going to DeNooyer!

sms448

Mar 22, 2011

Sara was the first salesperson to greet us when we were looking for a 2011 Equinox. She was well informed and answered all of our questions and concerns. She helped us through the new vechicle ordering process to get the exact NOX that we needed. After the sale, Sara went above and beyond to help us resolve an issue with our leasing account settlement. We consider Sara a new friend and have already passed her name on to family and friends! Thanks for everything, Ken and Rosie

CA Williams

Mar 21, 2011

I find the process of dealing with cars very cumbersome. Yet Jay and Paul made my experience very simple and easy to deal with. I am very confident in their work and find them very friendly and genuinely caring. I highly recommend Denooyer to all!

sims07

Mar 16, 2011

This is one of the most onest dealers in michigan and they are great to work with i will go back 100% when i need a vehicle or service that i can not perform and they will take car of you any way possible and make your exsperince enjoyable i beleave they make every one comfortible and there is no pressure when you go in

lantzy

Mar 15, 2011

The sales person and finance person were very helpful. The process was expedited via phone, fax and email so that when I walked in the pick up the car, I was in and out. I would do business with this dealership again. They made the buying process a piece of cake!

migosmama

Mar 9, 2011

Needed to trade in an old 4x4 to upgrade to a newer year, used model. Utilized the website very effectively. Everything was just as described online. Very helpful salesman, Todd Niedzwiecki, was honest and easy to talk to. Ended up purchasing a Nissan Pathfinder from him, and after the sale I took it to the local Nissan dealership to get a spare key made. They offered to do a free mechanical inspection because it is a Nissan and I was bringing it to them for the first time (loss leader, anyone?) - point: it's mechanically perfect! I got a great vehicle for a very reasonable price. I am very pleased and very much recommend them to one and all. I gave a n/a for "quality of work" because they did no work on this vehicle - other than, I assume, cleaning it, as it was spotless with new floor mats.

jmcole

Mar 8, 2011

Todd was very helpful right from the start. We told him what we were looking for and price range, etc. He had us driving a used vehicle within minutes! There was no pressure and he answered all of our questions honestly and professionally. His character is outstanding! He listened to our needs and worked within our price range.We were very impressed with the dealership. The overall appearance for our first time impression was a very clean and organized business. The DeNooyers represent a true hard working family organization and it shows within the representation of their employees. My back rear wiper was not working and Todd offered to pick up my car from my work place to have the wiper mechanism fixed. He left me a dealer car to be able to get my car when finished.!!! Remarkleble customer service! I would definitely recommend buying your next vehicle from Todd! I'm sure other salesmen would also benefit your needs, as they seem to work with respect to the long time family operated DeNooyer dealership.Thank you Todd and your teammates! Sincerely, Bob and Joan Cole

JoriW

Mar 1, 2011

I was recently having car troubles, and contacted the Denooyer Service Department for repairs. Christina went above and beyond for me! She responded to my email immediately, and within minutes had arranged for my car to be towed to the dealership, and had even made transportation arrangements for me. Christina and Brian were both very friendly, knowledgeable, and respectful. I usually feel very pressured when dealing with car repairs, but I did not feel that in any way. Brian did an excellent job on my car, and the repairs were completed very quickly and at a very reasonable price. They made me feel like I was their top priority, even though I'm sure they had many other customers. I will be returning for all of my future service needs, and have already recommended that all of my friends go see Christina at Denooyer's!

earnestly

Feb 9, 2011

Making a decision on what automobile will first, fit your budget, secondly, will give you good service plus safety and thirdly, you be very happy after the automobile is in your possession. Cory Johnson did an outstanding job in achieving these requirements as he patiently sized us up to determine what vehicle would be the best for us. He was never overbearing with sales techniques but demonstrated professionalism through-out our entire sales experience. His goals was to make sure we were comfortable with our decision and then took the time to stand out in freezing weather (no coat) to explain all the bells and whistles on the 2011 Equinox we were leasing. We highly recommend Cory Johnson to anyone desiring to purchase an vehicle at DeNooyer Chevrolet! He is definitely one of the best!!!! God Bless you Cory.....Mr. & Mrs. Fletcher Lewis

Lillysmama0808

Feb 9, 2011

Todd went above and beyond! He was very friendly and informative, very prompt service. He and Ray worked together very nicely to help us get the financing we needed to buy our new family car. I love the friendly atmosphere and no pressure sales. Todd made sure we had the car that was a perfect fit for our family with some nice extras. This experience has totally changed my view of buying a car from a dealership. Even my 18 month old daughter had fun! Todd and Ray did an awesome job of helping us keep her entertained while we filled out paperwork and such. It was much appreciated!!! When we need a new car I will go back to Todd!!!!!

Ginner

Feb 4, 2011

We felt Sara was very friendly, down to earth was not pushy. Considerate of our needs and wants, didn't try to sway to another type car or color. Sara has a great sense of humor was able to put up with Gene. We would definitely recommend her to anyone looking for a car.

evmase6937

Feb 1, 2011

DeNooyer Chevrolet made my vehicle buying experience amazing! Cory Johnson, the internet sales manager, was extremely responsive and direct with my email communication to him and he stood true to everything he told me regarding my vehicle purchase. This was a no nonsense deal and I really appreciate that when purchasing a vehicle. My husband and I were in and out quickly and everyone who was involved in our purchase process treated us very well. Along with Cory, Paul Vander Kamp made the boring paperwork a breeze. He certainly knew his stuff! I didnt have to question him on anything because everything was already complete and ready to be signed off on when we came to pick up our vehicle. I will never purchase another vehicle anywhere else! It was a true pleasure doing business with this company.Thanks again,Evan Jelinek

juramkin

Feb 1, 2011

Jay was very kowledgable and helped me find the best deal and then went through the extire car and explained all the bells ad whistles. Paul got a little ahead of me and I wasn't sure what I was buying so I saw him the following Monday and asked a few questions and he explained things to me again to my liking. Not sure about the quality of work. I've only driven the car 1 day but the person in the service department was very nice and explained everything. Sitting here now, I can't think of any questions that I need to ask them. I would definitely recommend DeNooyer and Jay to anyone interested. Very happy with my overall experience there. Plus it's amazing everyone there had a smile, shook my hand and looked my in the eye. Being a senior, single, woman, a lot of places don't do that. I really appreciated that.

kevin moerman

Jan 20, 2011

I test drove many cars and shopped many dealerships before stopping in at DeNooyer Chevrolet in Kalamazoo Mi. I knew the car i wanted but could not get the customer service i needed until i stopped in to DeNooyer's. I talked to Sarah Anable about the car i was looking for and she went to town to try and find it for me. She did not try and talk me into one of the other cars they had on the lot like every other dealership did. She got me my car the next day!!! I was so pleased with the service i got there that i ended up bying my car from them and am very happy i did. There was no pressure at all. The little extra services they offer are great as well, like free car washes, and tires for life!!! I bought a 2011 chevy cruze ls with the 6 speed manual from Sara Anable and am very impressed with the car and the sevice. EXCELLENT, EXCELLENT, EXCELLENT !!!!Thank you DeNooyer's and thank you Sarah!!!

mrslucky219

Jan 20, 2011

When I decided I was looking for a new vehicle I had called around to all the dealerships in my county and the surrounding counties. The only dealership that treated me with great attention and care was DeNooyer. Cory was the one that I spoke and dealt with and will recommend him to any one who is looking to buy a car. His knowledge, patience and friendliness definately makes him an excellent sales associate as well as a person. DeNooyer definately exceeded my expectations and I never once felt pressured or as if I was being mislead. I will continue my business and recommend anyone elses to him and that dealership.

GaryBrown

Jan 6, 2011

Sara Anable was great to work with. She went above and beyond the call of duty to find us the car we wanted after we test drove several models with various features. We definitely would buy from Sara again. We feel like we got a great deal and are very pleased with our new car. Every one at DeNooyer Chevrolet is very friendly and professional. We especially appreciate DeNooyer's service department and Christina Abbey's great service.

kangaroo317

Dec 24, 2010

Me and my husband had 2 of 3 vehicles break down 2 weeks before Christmas. We looked around, and were feeling overwhelmed... And THANKFULLY went to Denoyer Chevrolet on Stadium Drive. We got 2 awesome cars, and it was easy, stress-free, and the sales people were all very accommodating to our family. My 3 kids (10, 11, 13) were kept entertained, fed, and engaged in conversation. We did most of our pre-work at home on the phone and online (Insurance estimates, financing options, car options) and when we got there, we test drove the cars, signed the papers and it took about 2 1/2 hours. We love the 12 month warranty that comes with the cars. Hassle-free shopping, friendly staff, and the competent finace managers. No surprises, it was exactly what we had discussed over the phone. I am confident that you will not be disappointed if you buy here. Absolutely NO buyers remorse!!! And me and my husband have matching Saturn Auras. "We went to Jarrod" :)

drmack17

Dec 16, 2010

Jarrod was an incredible help to me while I was looking for the right vehichle. He worked with us to stay close to our budget. He is a great man and was extremely helpful after we had the vehicle for a month. The camera stopped working on it and he made sure it got into the shop, it was fixed up properly, we had a rental car to use while we waited and came out personally to see how everything was going with the car. I would recommend Jarrod Sturgis because of his friendliness, his ability to find the right car for us and his desire to see our family satisfied with our purchase. Good job Jarrod and a good experience overall.

Nathanfr

Dec 16, 2010

My wife and I were looking to purchase a new vehicle and have been driving Toyota's for the past 20 years. We decide to try DeNooyer Chevrolet in Kalamazoo where we live. We were recommended the Traverse, which impressed us right from the start. Not only that, there was never any pressure to make a decision in a rushed manor. We tried numerous vehicles and when we decided on the one we desired, the negotiations were extremely fair and friendly. We were presented with all of the different financing options. Every DeNooyer member involved in the transaction was incredibly friendly, helpful and professional. Based on first impressions we would highly recommend DeNooyers.

dennmat

Dec 9, 2010

My first experience with Barry was good, but the vehicle just had too many issues. After less than a year i went back, not totally satisfied. He was responsive and committed to finding me the right vehicle. Instead of pushing me into something he had on the lot he suggested we wait and started looking for what i wanted. When 2 options became available he presented them in an unbiased manner. Barry is a professional and was extremely helpful throughout the process. Everyone in service was great as well. I would highly reccomend this dealer and specifically Barry Mitchell. I was completely satisfied and i will buy from here again!

provenchaos

Dec 9, 2010

I recently purchased a "used" 2010 Chevy Equinox LTZ from Denooyer.I did not even consider looking at other dealerships because Barry Mitchell provides the greatest, most honest, and considerate service! I would never go to anyone else. Barry makes sure that I have all of the details and information needed to make an informed decision and is always up front and honest. Barry ensures that I am well taken care of from test drive to trade in and everything in between, he keeps in touch and checks to make sure I'm happy with my vehicle and service after the sale. Barry is really one in a million, and I reccommend him to everyone that I meet or hear is looking for a new car. If you want to be well cared for at all times, go see Barry and the nice folks at Denooyer.

asd88

Dec 7, 2010

My husband and I recently purchased a car from Cory. Right away he was friendly and extremely knowledgeable. He gave us all the facts without being pushy like other dealers we've gone to in the past. He paid attention to what our family really needed in a vehicle and helped us find the right fit for us. My husband and I are happy with our overall experience and have already recommended Cory to our neighbors.

kolsen

Dec 7, 2010

Right from the moment I walked in the door I was pleased with DeNooyer. Everyone was very friendly right from the get-go and I was very pleased with the assistance I received from Cory. Friendly and knowledgeable help without feeling pressured is very important and Cory exceeded my expectations. Even if I could have found a lower price elsewhere I would have purchased from Cory and DeNooyer anyway. The customer service after the purchase has also been great. Thank you!

kvfs8

Dec 6, 2010

It was a pleasure working with Kyle Jasinski. He was very courteous, knowledgeable, the price was good and I felt I was not pressured into buying. Kyle answered all the questions I had about the car and was very informative. He sat down with me and gave me choices with honest answers about each of the cars I had in mind without feeling pressured or rushed. I was shopping around at other dealerships and after working with Kyle I saw a professionalism I hadnt received from any other sales employee. He was timely, detailed, and went above and beyond when working with me. My experience was wonderful and even after working with Kyle, I had a follow up call two days later which confirmed his great customer service. I highly recommend.

Pb2010

Dec 6, 2010

My wife and I were in the market for a new car. We had brand in mind but were not sure about the model. We did some basic homework in advance to have an idea of what the car would cost but not totally sure about incentives that would help reduce the price. We were familiar with the dealership but had not dealt with either Richard or Ray before. Both men listened closely to our questions and candidly/directly answered them. They took the time to be sure we were comfortable with each step of the overall process.Any commitments they made to date have been kept.

CarlHos

Dec 4, 2010

I had been viewing cars on Craigslist and became particularly interested in a specific one. The price seemed reasonable, and I could tell it was a nice looking car from all the photos, so I made an appointment to see it. When I arrived I noticed a welcome sign on the car, and a friendly gentleman, Todd N, was there to greet me. After a test drive Todd assisted me in completing the necessary paperwork and I drove my brand new (ok used) car home !Thanks Todd and DeNooyer !!

srissley

Dec 3, 2010

What can I say, I require to be pampered and put on a pedestal as the most important customer of the day. Jay and the staff at DeNooyer exceed those expectations on every visit. Every visit to the service department I am greeted by Christina Brown, Christina's knowledge and persistence to solve any issue quickly and professionally is like a breath of fresh air. The Friendly and Professional Staff, Ambience of the Dealership and attention to every detail is why my family prefers DeNooyer. By the way, visit soon ask for Jay Newhouse tell him Stewart sent you and prepare to be pampered.

ChristyG

Dec 2, 2010

Mike was very nice and helpful and quick. The whole process went rather quickly once he found my car. I felt he got me a really good trade in value for my old car. It was a very pleasant experience. I would be happy to buy a car from Mike Snyder at Denooyer in the future.

kriscall

Dec 2, 2010

Our overall experience with DeNooyer was excellent. Emplyees were extremely knowledgeable and helpful and we left with all of our questions answered. We are extremely happy with the car we purchased for our daughter and we feel confident that she is driving a safe vehicle that will last us for a number of years.

tferguson

Dec 2, 2010

I went to DeNooyer to trade in my 2008 Equinox lease a year and a half early to save a little money. Immediately, Jay was crunching numbers and trying to help me make it work. Jay did not rush me into making this decision and was very honest and up front with all of the details. DeNooyer even did a vehicle trade with another dealer in Battle Creek to get me the exact 2011 Malibu I wanted. He did not push upgrades, but made sure I knew what was available and the price tag along with it. Jay and Ray both took a lot of time to answer all of my questions...even when I asked the same question three different ways. The Malibu even had a full tank of gas when I picked it up. The guys at DeNooyer are great. I have always received excellent customer service.

V1963

Dec 2, 2010

I've been to many dealerships around the area but always seem to come back to DeNooyer for my cars. The staff is always so friendly and I like giving business to local dealerships. I just had a great experience buy a used certified car from Mark, everything went great, it was a straight forward and easy process.

kcrybeck

Nov 30, 2010

I bought my 2010 Traverse from Richard this past summer. He was very friendly and straight forward. My pricing was easy and we drove home the truck the same day. My wife loves her Traverse and we love the dealership both sales and service. We highly recommend this dealership for sales and service. The tires for life program was another program they offered that made our decision a no brainer. Thanks again for your service

rachel2008

Nov 30, 2010

The customer service was amazing! Mr. Labram was really patient with me while I was picking out my car. I wasn't sure what I wanted when I first arrived at the dearlership, but he was very informative and successfully helped me chose the right car at a decent price. I'm very happy with my car and extremely pleased with the customer service I received.

daaawg

Nov 12, 2010

Went and got a Chevy Cobalt a couple weeks ago. First looked on their website for some info. They on chevy's site for some info about the cars. Basically we went and chekced out the dealer, the guy i was dealing with gave me the keys to one of the Colbalts i was interested in. So, my girlfriend and i took it for a drive. Came back, nailed down an out the door price and we were on our way. Overall good experience and everything went smooth. Thanks