Used Cars for Sale at Diamond Auto Sales of Portage, Inc. in Portage, MI

Wendy Anderson

Sep 16, 2021

The guys at Diamond and Joni and Scott at Elite went out of their way to make me a happy customer!

Angela Pequeno

Aug 9, 2021

If it was possible to give them 0 stars I would give them that. I bought a car from them 3 years ago, no issues. Brought in my Ford Edge and traded it in for a BMW X3 that cost me $17,000 in a loan, so shouldn’t really have issues and they do a inspection on all there vehicles right? Three days after doing so my new car died. I called them and they recommended that I take it into Harold Zeigler on Stadium who works with BMWs to have it looked at. Harold Zeigler gave me a list a mile long of things wrong with this car including the timing chain, oil gaskets, fuel control module, etc all totally up to about $4700 in repairs. Jayd told me that Harold Zeigler the place he told me to take it to was lying to me to make more money and that it was only the fuel control module that had something wrong with it and that was all they would help repair. I went without a vehicle for two months!!! I finally got my car back after spending $4,000 out of my pocket and going two months without a vehicle. Diamond auto sales did write me a check for one month of a car payment and they did fix the one minor thing on the list of major things that were wrong. Also, when I bought my car they told me I had a $1,000 check coming from over payment on my warranty of my previous vehicle that I would receive in one week. Well I will tell you it’s been two months and all I’ve done is get the run around on it and unable to reach whoever “handles” the refunds. I received a call today and oh surprise surprise two months later and nope I won’t be receiving that 1,000 check I was promised refunded when they asked me to put $1,000 down on my new car, it is actually going to be $400. This place is nothing but lies, they are slimy and I will never ever buy or recommend anything from them. Below are copies of the receipts of things wrong with the vehicle I purchased from them.

Amy Gifford

May 9, 2021

Justin was very patient with what I wanted and gave me the time to decide. It was a great experience and left with my Jeep I was wanting. Thank you so much!!!

Ronald Hufford

Jul 9, 2021

Don’t buy from these people. You will think you are getting a vehicle then they will sell it out from underneath you. I spent three days trying to send them info, tried to wire them the down payment since I couldn’t be in town to sign papers for four days. They kept telling me I could drive away with the car on Friday but then sold it out from under me on Thursday. Went as far as to give the VIN number and I purchased insurance on the vehicle and sent Diamond Auto the proof of insurance. I will never recommend this company as they are not trustworthy and do not do what they say.

Julie Werner

May 1, 2021

The staff was very helpful with no pressure to buy thats what i liked the most.