Used Cars for Sale at Dick Hannah Honda in Vancouver, WA

aal

Nov 20, 2016

Dylan Connell went above and beyond for us and we are very pleased with our purchase and our experience at Dick Hannah Honda! Thanks Dylan!

Sonny1234

Nov 18, 2016

I choose Dick Hannah because they are fast friendly and nice I had a few issues with my car and they took care of the problem quicker than I thought because of other dealerships telling me it would take longer The service I experienced was great The staff is very friendly and are willing to go the extra mile to help a person because of all this experience I will choose dick Hannah anytime I have an issue .

Jrparkvancouver

Nov 17, 2016

My wife and I had a great experience at Dick Hannah. Our Deal Manager was Rachel Trent. She made the experience fun and was able to answer all our questions. Would recommend.-Happy CustomerP.S. John Riggio with Allstate is a great guy. Speak with him to save money on insurance.

Jami25

Nov 15, 2016

Every visit I've made to Dick Hannah Honda's service department begins and ended with excellent customer service. The reps are willing to give through explanation of repairs or services being performed, and accommodate busy schedules by offering drop-off service or loaners. It's a relief doing business with a friendly and reputable dealership like this one.

none

Nov 14, 2016

Always a good visit - service is excellent and staff is great. I would recommend this dealership to anyone. I will be back when it is necessary.

Jeff

Nov 10, 2016

All the staff are friendly and attentive. I was kept up to date with service progress. Everything was explained thoroughly and I felt comfortable with the work being done.

bellaboo2006

Nov 8, 2016

We were trying to decide between three different types of SUV's, Subaru, Toyota and Honda. Mike showed us all three and helped us to decide what fit us best, Honda CRV Touring. We are so pleased with the one stop comparison and thoughtfulness of Mike. He listened and focused on what our needs were so we could make our purchase. I had not had the same customer service attention when purchasing my Challenger from Hannah's Dodge dealer. I feel Hannah's Honda dealership went above and beyond to meet our needs and make the process fair, thorough and quick. Mike's attention to the tutorial on how to use the features were extremely thorough and easy for us to follow. I'm more confident now to use the systems and enjoy the benefits! While I hesitated to try Hannah again, I am thrilled to recommend Hannah's Honda dealer to anyone! You won't be disappointed! Oh, I love my Honda, too!

QCar1

Nov 6, 2016

It was the excellent experience with Scott Doyle and the Dick Hannah sales team. Its not just offering very nice service - they come to my home to pick us up and provided very reasonable price, also the professionalism and experience made us very enjoyable during the time of the purchase. Its simple process to get what you wanted and get all the options you need. I will recommend to anyone to buy Honda cars. Excellent!

Jose

Nov 3, 2016

Always a pleasure to work with. Ben in the service department has been super helpful in getting all my car needs meet. Couldn't imagine going anywhere else.

Dana Ira

Nov 2, 2016

Bret Barnes was the BEST car salesman I have ever dealt with. He made the buying experience easy, fast and no pressure. I appreciate his honesty and integrity.

Chadwick

Nov 1, 2016

I will make this quick and to the point being that I am very busy these days and rarely fill these surveys out. I have had mixed emotions in regards to Dick Hannah in general, but after today, when it comes to the service side of things, I am an extreme happy customer. When I had taken in my certified Honda vehicle for inspections and software update/reset, it was very busy and even though of course I had already called in and schedule an appointment, I could tell at first that it was going to be awhile until my car was going to be ready, well so it appeared. The young gal that handled my appointment or vehicle was by the name Lisa Maunu and I have to admit that in the last 25 years of dealing with service managers, mechanics, technicians etc...I have never met or came across such a friendly, attentive, warm heart, excellent customer service then Ms. Lisa Maunu. I am only taking the time out this time because of excellent service she had provided me and the technicians that worked on my car.Sincerely,Chadwick

Luna 26

Oct 31, 2016

Billy was professional, friendly ,courteous, patient and knowledgable about Dick Hannah's selection and cars in general. He slogged through the lot in the pouring rain to find cars that matched our specifications. Car shopping is typically stressful, not so with Billy. I would recommend Billy and Dick Hannah to friends and family in the market for a new or used vehicle. Excellent customer service.

T

Oct 30, 2016

Paul made the buying experience easy and noPressure with honesty and integrity. Trade in process was also smooth. Would buy from again and recommend.

Bigsky23

Oct 29, 2016

I appreciate the work and effort that the tech put into my report along with the work Ray put into explaining the services. The service crew at Dick Hannah Honda is awesome. Thank you

Cwall

Oct 29, 2016

I brought my vehicle in for a recall and was extremely impressed with the efficiency and top notch customer service that was given to me. Ray was a true professional. I will continue to have my vehicle serviced at Dick Hannah Honda.

Jeff

Oct 25, 2016

Bud was amazing. No pressure, super informative and easy going. The whole process of buying our new Pilot elite was stellar! I would not buy anywhere else around here.

LP

Oct 22, 2016

I went to the Dick Hannah Honda to buy a new car where I met John Lehman. He was not what I expected! He patiently listened to my needs and helped me find the car I wanted. John is an awesome salesman - I would recommend him to anyone!

Lloydnorris

Oct 21, 2016

It was a pleasure working with the Dick Hannah team. They went out of their way to help me get exactly the car I wanted and with financing that was perfectly suited for my needs. They did the quickly and effortlessly. It was truly a great experience.

kb

Oct 21, 2016

I just bought my 2nd car from Dick Hannah. This second time went so smoothly and was actually a fun experience. Scott Doyle was great to work with. He was friendly, efficient, professional, answered all of my questions and so easy to work with. I would highly recommend him to anyone looking to buy a Honda. Thanks to both Scott and Eddy too.

griz

Oct 20, 2016

Good service quick friendly. all were on point to get me in and service my vehicle with what was scheduled and suggestions on upcoming maintenance.

Skellydisc

Oct 20, 2016

I dealt with Dylan. I told him my budget and he worked great with me. I was very satisfied with his professionalism! I would highly recommend you ask for Dylan,

Dobiemom3

Oct 19, 2016

My husband and I came in to find out more about the vehicle exchange program. I had the attitude that I loved my Accord that I'd had for 1 1/2 years and that they would need to convince me to trade for a newer car. Richard was up to the challenge. Several hours later, we walked out with TWO new cars (my husband upgraded also). Richard was helpful and personable. He listened to what we wanted and needed and worked hard to get us the best deal possible. Richard even stayed late to be sure that everything went smoothly. Thank you Richard. We love our new cars.

Tunces14

Oct 17, 2016

Huge thanks to Scott D! He answered all 227 of my questions and I couldn't be happier with my car. Thanks again for all your help.

waldoxtt

Oct 17, 2016

Always a great experience, wouldn't go anywhere but Dick Hannah Honda. Ill definitely be back when its time for a new vehicle. I always recommend friends and family to shop here for their new vehicle.

WildOne

Oct 17, 2016

Brought my Si in for a detail got a detailed inspection report telling me about my car now I now more about my car then I did when I first came in

Robyn

Oct 16, 2016

I had a great experience buying my first new car with the help of Scott Doyle. He was personable, professional and gave me great advice. I didn't feel pressured. Noah helped th the paperwork, he was very helpful and friendly. I am very happy with my purchase, I love my new HR-V! Thank you everyone at Dick Hannah Honda!

JCalv

Oct 16, 2016

I'm a regular Dick Hannah Honda customer and never fail to take my car when service is due. The staff and DHH is always welcoming and helpful - I don't trust anyone else with my car! My service team is the best!!

Blip

Oct 15, 2016

Shawn was quite helpful and wasn't pushy at all! Gave us advice on which items we could wait to fix and which we should fix now due to safety concerns

Loopedfroot

Oct 15, 2016

Bud was great - as well as Milton! They helped fit me into a car same day and even worked with my job schedule and I was put in a car same day at astonishing low prices!!!! Thank you so much!!!

Mattt

Oct 15, 2016

I contacted my salesperson Travis through the website and secured a great price on a new CRV without any hassle. He came in on his day off to meet me when it was convenient and did a great job of offering low-pressure service. I walked away with my car quicker than I expected and was very pleased with the transaction.

Nopeertes

Oct 14, 2016

Jeff was the best! The shuttle was quick and the lady was so nice. They recommended some stuff to fix but weren't pushy about it. Great business to deal with.

DawkinMills

Oct 14, 2016

I have purchased many new cars over the years, but nothing comes close to the outstanding buying experience I had with Dick Hannah Honda of Vancouver. I had been in the market for a specific Honda model since this past summer. Most of the Honda dealers in the Portland area I found to be pushy; maybe even a little indifferent towards the customer. They also did something that really put a bad taste in my mouth. Since they had trouble locating the exact model I wanted to purchase, the did the ol' dealer bait and switch tactic which suddenly gave me flashbacks of the ghost of car dealer pasts. Dick Hannah Honda was none of that. Just a pleasurable buying experience, offering friendly deals and friendly faces. Your awesome employees such as my sales rep Nathan Rodeman, to the very funny and personable Noah Rodeman. Not to leave out your outstanding service team.member Darin Kyle. All are all an asset to Dick Hannah and the Honda Corporation. These folks were able to find the exact model I was looking for, without any hassle or smoke and mirrors. That alone, not including all the other positive interactions, will make me a lifetime buyer at Dick Hannah Honda Vancouver.

HondaMom

Oct 12, 2016

Found the great car and good customer service. Though there were just some delays overall the service they provide is great definitely recommend to friends and family

Stan

Oct 10, 2016

Jeff was courteous and very helpful. Answered all are questions to our complete satisfaction. All work was completed in a timely manner. Would recommend Dick Honda service.

susieq

Oct 10, 2016

Efficient and quick service is always my experience here. The software upgrade done today for a recall was no exception. I always feel well-cared for at Dick Hannah Honda.

Smurfette

Oct 7, 2016

My rep was Jeff. He was courteous and knowledgeable. Jeff he nformed me of all issues and charges. Jeff is an asset to Dick Hannah.Also really appreciate the ride service provided by Hannah. Great benefit.

Jon

Oct 7, 2016

I've used Hanna Honda for a number of years for service. Typically there is someone available to help get you checked in when you arrive. I like the electronic notification if additional service is required. Everything is done in a day. Jeff was great to work with today.

Andrewpopovich15

Oct 5, 2016

We are so pleased with our visit we got into a vechile that we liked with Awsome service from Scott Doyle he didn't push us to just get any car and he made sure we were 100 percent satisfied with what we wanted to get we had Awsome service

Chazzy24

Oct 5, 2016

Lisa Maunu did an excellent job on my car and handling my needs in a timely matter and with a big smile. I am defiantly going to recommend my peers and friends to Dick Hannah!!!!!

Khogan

Oct 5, 2016

I've only ever trusted my car in the hands of this dealership, specially Lisa Maunu. Down to basic maintenance such as an oil change, I know my car is in good hands! I've been to other dealerships and the service just doesn't compare!

Janetjli

Oct 3, 2016

Austin was very helpful. I needed my drivers air bag replaced & I asked if they could replace my front & back windshield blades. No problem. He got me set up with a rental car quickly, so my baby & I didn't have to wait very long to get home. The service was done in half of the time, but I had just put my baby down for a 2-hr nap, and he was understanding why I wouldn't be able to pick up my car until she woke up. Great experience!

JD2

Oct 3, 2016

Having previously bought two cars from a different DH dealership I was apprehensive about another car buying experience at DH. I resolved 'I can always buy the vehicle in Portland and just determine if I like the CRV today'. I walked past the first two sales people I saw in the parking lot and made my wet into the Dealership to look at the display vehicles, hoping to go unnoticed.Nick noticed and simply asked if he could help? Help he did, he listened well he didn't try to 'sell' me. My apprehensiveness and defensiveness began to melt away.When I returned with my husband to purchase the CRV Nick worked hard to help us get the interest rate we wanted. I felt comfortable with Nick and thought he represented well both us to the Dealership and the Dealership to us.

Roberta

Sep 30, 2016

When looking into a new vehicle, I had Jeff Munson help me narrow down my search. He was extremely knowledgeable! He listened well and offered detailed and informative advice. Thank You, Jeff!

Lori Wood

Sep 20, 2016

Paul was great to work with.I told him what I was looking for and what I want to pay and he found me the best car.I will refer all family and friend to him.Thanks Paul.Lori Wood

Satisfied Owner

Sep 19, 2016

I sent a request for a 2017 Black Edition Ridgeline. Mike Melnick responded within a very short time with an email that they didn't currently have one but he would help me find one. I returned with an email requesting a price for the car when they get one and Mike had no hesitation in giving me a fare price for the currently hard to find vehicle.I prefer to get a cost and availability up front for the car that I want and that is exactly what Mike did. After a short amount of time Mike let me know that they were getting the car and deal was done.Thanks Mike

Ed

Sep 17, 2016

Dylan Connell showed me the 2016 HR-V. The model I selected met all of my needs and the price was reasonable. Dylan was very professional and friendly and I would like to see him again sometime.

Dlbhrspec

Sep 10, 2016

I had an appointment for an oil change and had a few other small things done to the car and Ben was in it. License plate cover put on, key wasn't working and some type of sticky stuff on one seat. He was kind enough to help and get it done! I'll always remember his kindness.

Brian Sackerman

Sep 9, 2016

Scott was responsive, had information readily available and walked us through the entire process. When we got to the dealership the exact car we had been discussing was right there and we got frequent updates while they were doing their paperwork. No hassle, no BS and lots of information, it was a great experience.

Chazzy24

Sep 9, 2016

I brought my car in for a few repairs and tune up. Lisa Maunu did an excellent job and customer service was excellent!!!! Happy Customer!!!Chad R.

Cred

Sep 9, 2016

Michelle in service is awesome , the absolute fastest and effective service on my car I e ever had ..... Thank you I wil recommend all my friends and family !!!!

Malyesa1

Sep 9, 2016

Of corse when you have car troubles, it's never a good day but working with this service department made my day better! Thank you Lisa for your shining personality and great service. Your words really assured me everything would be ok. I appreciate it!

RogueNation23

Sep 9, 2016

We have worked with Salesman Chris Nelson on two occasions, and he always does a great job. He is honest and well informed. We would highly recommend him.

michael haa

Sep 7, 2016

The team at Dick Hanna Honda worked so hard to get me what I needed. Billy a new sales associate ran from the second I got on the lot until he put me in Noah's office. I was not an easy customer to help. I only wanted one specific car, was a first time buyer and had $ limitations. I gave as much as I was comfortable with and they came with the rest. I'm sorry Noah had gone home by time I came to re-sign a new document so he could have seen the look on my face. When I able, I'm coming back to Dick Hannah to by my next car.

Danicastat

Sep 4, 2016

Nick was amazing to us. Buying a car is always difficult and this time we bought two. He was always hands on with us with any questions or concerns that we had and immediately answered and solved our issues. I highly recommend going through him we are very satisfied with his customer service and appreciated his friendly personality! Thank you so much Nick, you were great to work with!

Cjgb

Sep 2, 2016

Checked in with attendant and was told I'd be helped momentarily. Stood next to car with dog on leash for 10 minutes while seven employees dinked away on computers without making eye contact. Someone finally came over and said, oh, did you have an appointment? Yep, sure did (maybe shoulda looked at the license plate and figured that out when I first pulled in...). Service rep apologized profusely and got us back on track. Managed to fix airbag recall in time allotted for oil change and tire rotation - like I said, good recovery. Fix the paramount issue of greeting customer upon arrival and asking what they're in for, and rating will be back up to 5 stars.

Nichey

Sep 2, 2016

The service department at Dick Hannah Honda was very professional and courteous. Our service manager Che was amazing to work with. He kept us informed of how our service was progressing every step of the way.

Olegr77

Sep 1, 2016

I came in late and they stayed and worked on my papers as fast as they could. Coffee not so great but customer service was quality. Nick did a great job. He promised to deliver and he delivered everything he promised. Wasn't pushy very personal yet professional. Thank you.

Angieb1107

Aug 31, 2016

Shawn did a great job assisting me with my van! I was very pleased with the service! I appreciate that I was given the option of a loaner car since it was going to take a while to get my car fixed.

Derrick123honda

Aug 30, 2016

I would say my visit at Dick Hannah Honda was a 10 out of 10 excellent customer sevice couldn't ask for a better vist best over all sevice.

Dasatow

Aug 27, 2016

Michele was super amazing. She had a great personality and was bubbly. She answered all of my questions and was incredibly thorough in getting my vehicle in tip top shape. I was so happy to be helped by a representative like Michele. She is the kind of employee that makes me want to come back for future car service!

Nick

Aug 27, 2016

Jeff went out of his way to explain the process on how the vehicle determines what kind of service needs to be done I appreciate the knowledge

HappyHappy

Aug 23, 2016

I bought a car here this spring from Van Meas and have enjoyed every experience with the dealership ever since. He was great...everyone has been great! The kind words and careful customer service didn't stop when we paid for the car. Every oil change, car wash, and question has been met with a smile. Refreshing at a car dealership.

Richard Wolf

Aug 17, 2016

We are always apprehensive when shopping for a new car but our salesman Paul Nickolas was very knowledgeable and found us the exact car we wanted. Absolutely no pressure which has turned us away from dealers before.

Rojas88

Aug 17, 2016

Everybody was so amazing and helpful! I had such a wonderful experience. Noah and Olivia are the best!! I was in a tough spot and they helped me get the car I wanted at a price I could afford. Olivia even hung out with me and talked about Harry Potter while we waited!

Pw

Aug 14, 2016

Our fifth fleet vehicle from dick Hannah, first from Honda. They were just as easy to work with as we have always had. Great experience.

Kwallace

Aug 10, 2016

They diagnosed my car and quickly ordered in the parts. The process was seamless. They did a great job, had very fast service, and nice staff!

cailyng

Aug 9, 2016

This dealership was very friendly and gave no pressure. We contacted them through true car and they were honest and stuck to their quote. They made the car buying process easy and stress free.

Tony808

Aug 8, 2016

I had a great experience purchasing a 2016 CRV EX-L! I started the transaction via email with a very responsive Chris Nelson and was referred to Scott Doyle (as Chris was not going to be at the dealership when I planned to come in) and it was a very smooth hand off. The deal was as Chris and I agreed to and Scott was able to get me a very fair price on my trade. I found Scott to be ethical, fair, honest and caring. I finished the deal in finance with Jon Lee, no surprises or pressure to purchase anything beyond what we agreed to. This was the best car buying experience I have ever had. They say they "Believe in Nice". My experience is that these folks walk that talk.

Lillyzhukova

Aug 5, 2016

Everything was smooth and quick. The service center had early appointments available for me, which was awesome. The service done was quick at about one hour for oil change.

r l sevens

Jul 31, 2016

Would recommend this dealership to anyone wanting an enjoyable car buying experience without the car buying hassle.Salesman van meas was great, feeling like you had made a friend when you walked out the door.Had to order , but can't wait to get our honda pilot so we can drive it home!

Jbshummer

Jul 29, 2016

I had an excellent experience with salesman Nick Barnes. He was very knowledgable, took care of all my needs, and made sure my experience was the best possible.

MichaelZoe

Jul 25, 2016

Darnell was very professional and helpful! Would absolutely recommend. Had the car right out of detailing and was ready for us when we arrived. No high pressure at all.

forwhls4fun

Jul 22, 2016

Working with Nick made our car buying experience actually enjoyable, I would normally prefer to get teeth pulled instead of buying a car at a dealer. Nick was extremely easy to work with and very knowledgeable. He showed us multiple used car options and never tried to push one on us that we said NO to. We test drove an Accord and a Civic, Nick knew both cars in and out and was able to answer all of our questions easily as we asked them. I had a couple questioned the day after the sale and Nick got us taken care of ASAP. I would definitely recommend Nick Barnes to my friends and family and will be back to buy our next Honda from him. Thanks Nick!

Splinter

Jul 19, 2016

Was a decent experience overall. Nick was the reason we came in. Nick was very flexible in meeting our schedule requirements. The dealership was clean and pleasant.

Plovelace1947

Jul 14, 2016

On July 12th I Accidentally pushed my start button twice when parking in my driveway. Went out to leave about 2 1/2 hours later and the battery had died. Called D. Hannah and John from customer service came to my aid. He was VERY helpful. Answered all my questions as I was totally unaware I had done this. John was really great! (This is a 2016 CR V that I have had for a month.)

Twops

Jul 12, 2016

Justin gave me the answers to my questions, no pressure to buy even though I made it clear that this might not be the time for me to buy.

Beebs

Jul 10, 2016

I recently bought a Honda Civic from dick Hannah in Vancouver and I'm very happy with the car that I got, they pretty much had to special order the car that I wanted ( due to me being so picky).I dealt with Scott Doyle who had great communication and followed up with all the details.I highly recommend getting your next car hear.

CRV

Jul 10, 2016

Luis did a great job helping me purchase my first new car!!!! He was helpful and able to change my trim level from the original one I had purchased

Connorjones

Jul 8, 2016

I worked with Nathan at Dick Hannah Honda and he made the entire car buying process fast, easy and pain free. I knew exactly what car I wanted and he gave me everything I wanted straight forward and I will come back and send people his way because that's how car buying should work.

Rod

Jul 8, 2016

All the staff at Dick Hannah that I had to interact with were all great. I would definitely purchase another vehicle from Dick Hannah Honda.

mkweller

Jul 7, 2016

Shawn in service listened to my concerns about my Accord and developed a service plan to address the problem. He explained all the steps the mechanic would take to locate the problem and fix it. First rate service and the Accord works great now. I will be back to Dick Hannah Honda for the regular service intervals.

GSDlady

Jul 5, 2016

This was my third Honda I purchased from them so I must be pretty pleased with the dealer. They also have a very good service department. Salesman was a pleasure to deal with.

Bonnie Stone

Jul 4, 2016

We have bought many cars over the years. I had trepidation about buying yet another car and having to go through the dealer's "song and dance" routine. We were quite surprised when we met with Scott Doyle and found his role was more of assisting us find what met our needs, vs the hard sell. The best thing I heard from him was that he is salaried, doesn't work on commission and our buying or not buying would not affect the way he worked with us.We had some ideas about what we absolutely wanted and what we could live without in a new car.Scott showed us a number of options, helped us compare choices and overall did a wonderful job in assisting us. Would recommend Hannah's to anyone who wants the buying experience to be on their terms!Bonnie Stone

Caleb R

Jul 1, 2016

Never been here before, but great service. Kind and fast, pretty much what you want when servicing your car! Keri was very quick and knowledgeable. Thanks, would come again.

ki6ft

Jul 1, 2016

Jarred (sales) and Noah (finance) provided excellent service to us.Jarred is quite professional , Excellent knowledge of the vehicle we were interested in. His presentation was Very good making sure he did not leave us behind . During negation He had tasks to do, all on our behalf, Jarred came by frequently giving updates regarding the process being done.Noah, guided us through financing explaining various options available.Discussing different packages (options)Then taking us out on the show room floor to point out the options on several vehicles. From that we made our decisions.These two Gentlemen are very very good representatives for your corporation.During the I did not feel pressure, I felt I was being informed and educated .On my behalf please tell them thank you.Robert Lyman(623$363-7245

Camille

Jun 30, 2016

Jared Wahl & Noah were superb. We spent most time w Jared who was gracious & focused on every detail to help us. We very much appreciated that we only worked w him & not multiple layers of managers. The CRV TOUR was frustrating because of its initial complexity. Jared remained calm & courteous & helpful even when we voiced frustration. He got us thru it! He is a very important asset for Honda. When we buy our next Honda I hope we can return to him.

Melissa1025

Jun 30, 2016

From the moment I walked in until the time I left I received great service. The person who helped me in service-Keri- was very helpful and thorough with any questions or concerns I had. It was a pleasant experience and I will definitely return.

VaroC250

Jun 30, 2016

I went in to buy my first new car nervous as all hell about what I was getting myself into, not knowing how the car buying process goes at all. Scott provided some excellent service from the moment I arrived however and did his best to explain everything to me so I could understand it (I had a lot of questions I felt like), made sure I was comfortable and I believe he tried his best to give me the best deal I could get. Scott was great, I gotta give it to him. He explained in detail what my options were and hooked me up with a ride that I love. After we found my car Noah helped me out and he was very patient and personable. He even played the type of music I like to listen to while we were signing papers in his office. So thanks to these two guys right here I'm going to highly recommend them. Thank you!!

Von1964

Jun 27, 2016

I rate all five stars because dealer/ others made me feel comfortable, not pushy and tried everything for me to purchase the car of my dreams!

Joshua8705

Jun 25, 2016

I am very pleased with the experience with Scott. He was very patient in explaining everything to me. Scott went above and beyond for me to make sure that I was receiving the best deal. I was able to get a quality car with very low miles and also a newer model car than I was expecting. I was also very grateful that I did not have to spend all day at the dealership either, the transaction went smoothly. Overall I am very satisfied with the quality of service I received form Scott and will be returning in the future.

Lindakaytay

Jun 24, 2016

My Service rep, Shawn Bonebrake was excellent. He was very clear about letting me know what they were going to do with my vehicle today and communicated well, after diagnosis, about what needed to be done and why. He also was very clear about how long it would take. He gave me suggestions for a place to go eat, as well!

Me

Jun 19, 2016

Great service and staff. Big selection of cars and an even better variety of pricing and terms. We will duggest this to our friends and family! John was awesome!

Harris_jbaciuc

Jun 19, 2016

Thoughly enjoyed the experience I received from dickhannah. Freddy was very nice, answered all questions, and gave thoughtful suggestions on the pro and cons for different Honda Accord models. I would highly suggest dickhannah as a dealership, no pressure at all.

Rxe123rce

Jun 17, 2016

Couldn't be happier. Thrilled with the whole experience. Nick was truly amazing. He took the time to listen to what I needed/wanted and what I could do financially and got me more than really I could ever dream of. Nick will never know what he has done for my family. Being in a safe car with my children gives me such peace of mind. When I am looking for a new car in the future I will be back and I am happy to recommend this dealership to friends and family.

Tulip123

Jun 17, 2016

My service was great! Ben was very nice and courteous. He went through all the details and kept me informed. Everything was done in the time frame he had projected as well.

New ride

Jun 16, 2016

Jared Wahl was very helpful. He listened to us and went out of his way to only show us cars that fit into our list of desired features & price range. He was never pushy, nor disrespectful. It was a pleasure to work with a no pressure salesperson.

#1 Honda Lover

Jun 16, 2016

My current Honda CRV is the third vehicle that we have entrusted to service technician, Che Haluapo. He has become a trusted friend and automotive advisor because he is always candid about issues that can be delayed and those that need immediate attention. We've learned to listen and heed his advice. I would recommend him to anyone who owns or leases a Honda vehicle.

Driftking

Jun 15, 2016

Dylan was a great help helping me with my title work to make sure the truck was in good condition and working good. Also made sure I was satisfied

Kaiburke14

Jun 15, 2016

Received excellent service. Will definitely be back soon! I would recommend this dealership to anyone. Darin was a pleasure to work with. Answered all my questions and was very friendly

Linda

Jun 15, 2016

After numerous hours spent looking at cars we stopped by Dick Hannah to take a look. Jared talked a non Honda person into a sporty civic. Thanks Jared you were great

Jennifer77

Jun 14, 2016

Very good service. Fast. Very communicative staff and great use of technology. Didn't have any problems and all staff were very friendly. Thank you!

MattN

Jun 13, 2016

Thanks Bud for making our experience a great one. After having bought our previous vehicle with Dick Hannah you cemented the reason for coming back again and in the future.

Oliver

Jun 12, 2016

Scott Doyle was so helpful on Saturday... We would recommend him to anyone.... We felt comfortable and appreciated his patience while we figured out what we wanted to do... We felt all of the communication was more than helpful. I am very grateful that Kaiser is working with Hannah or the other way around. Katherine & Ron. Thanks for all the information from keyless start to Bluetooth with our phones.

Naomi Greene

Jun 8, 2016

I bought a vehicle from Fredy Segundo and he was excellent! Very detailed at explaining the vehicle and took his time to work with me on choosing the right vehicle. I recommend him to anyone.

Lane5000

Jun 5, 2016

Dylan was very personable because of him i would go to dick hannah again. He was a pleasure to work with. I am recomending him to others

Saraholson27

Jun 4, 2016

The people at Dick Hannah made my first time buying a car feel much less intimidating. After doing a lot of research I knew I was getting the best price and no one was messing with me. Everyone was nice and realistic. Darnell heard My requests and found what I wanted with a price I could afford.

Steve

Jun 4, 2016

Service from Jeff was handled in very professional matter. Jeff made sure that I was in the loop during the service. Thank you very much.

Brian and Anita

Jun 4, 2016

We were having intermittent noise. The tech test drove for some time to replicate but couldn't. When we described further he pinpointed the problem quickly and there was no need to do a repair at this time. I was very impressed as they did not push for a repair or sale. As a matter of fact there was no charge for the diagnosis. Thank you Dick Hannah team!

JillF

Jun 4, 2016

Longer service due to the level of maintence needed, despite a blazing hot day and hearing they were short staffed they still got it done on time.

Mattsim22

Jun 3, 2016

Went in on a Saturday afternoon, Darnell was great. Didn't pressure me in to buying a car. Went the extra mile in making us happy with the car we got. Will go to dick Hannah again for our next car!!!

Turbanator

Jun 3, 2016

The sales and management staff at Dick Hannah Honda was very professional . They took the time to listen to our needs and to understand exactly what we were asking them and helped us land the vehicle that best suited our needs. Thank you Justin for a totally painless experience in car shopping, which is not normally the case!!

Littlebug18

Jun 1, 2016

Chris has always been very helpful and easy to deal with. He makes the whole process easy and painless, I would definitely recommend Dick Hannah Honda and Chris.

Debbie1954

Jun 1, 2016

Very personal-- helpful -- I would recommend to anyone-- the customer service continued even after I drove my new Honda car off the lot Dylan was Amazing!

Fordgirl

May 31, 2016

I recently brought my car in to have my vehicle looked at and was greeted by one of the service reps, Darin. He was very helpful and promptly answered all my concerns and questions. I had a ton!

Malloy

May 31, 2016

My wife took our Honda in for service and met with Darin Kyle a service advisor. When my wife picked her beloved, he was very informative of the additional services we needed to schedule to keep her going for another 200k. We will be back to see Darin for all of our future needs!

Yogee36

May 31, 2016

Cierra was awesome! She was Very helpful overall and she's a great person. Defiantly looking forward to future visits, and service for my vehicle.

Stacey.crlt

May 30, 2016

Ray rocks. He's always the best service manager. Getting work done on the car is always fast and easy. Thanks Dick Hannah! Repeat customer, always.

tituspullo

May 27, 2016

A very positive and actually fun experience purchasing our latest new car from Honda dealer.All people we worked with were friendly, informative, flexible, agreeable and cooperative in explaining all questions we asked.We had a specific model in mind so salesman concentrated on that style and we found the vehicle we liked very quickly with actually more bells and whistles on the car than we had planned. The financing guy was also really helpful and flexible. All aspects of the loan were explained and reviewed before we signed up.First time that I've bought a new car where I didn't feel pressured and intimidated by dealer sales personnel.

Hondaguy

May 26, 2016

Michele made me feel like I was a priority. Overall great experience. Will definitely be coming back. Anyone looking for car service should make it over!

Ashleyevenson

May 21, 2016

Dick Hannah got me into a car and had excellent customer service skills. They made the entire process quick and painless and thanks to them I have a new car and couldn't be happier.

cleftstrong2014

May 21, 2016

Dick Hannah's Honda Service Center was amazing! Austin Was outstanding and keep me posted on what they found needed done to my car. They found what I have been wanting fixed for a while and fixed it!!!

ClintonS

May 18, 2016

I was looking for a used Ford F-250 with low mileage, when I came across one posted on the Dick Hannah Honda Website. From walking into the dealership to the sale a week later Richard helped me every step of the way and made sure the hard to find deal went to me. I would highly recommend Dick Hannah Honda. I've purchased three vehicles here and always recommend them to my family and friends.

Jasper71

May 18, 2016

This is the third Civic I have purchased from Hannah since 1987. My experience this time was even more efficient and pleasant. Vantha spent extra time with me to help assist with driving an automatic after 48 years driving a stick. He only smiled each time I reached for the gearshift and clutch at a light!

Steve

May 15, 2016

John was very informative on all procedures in buying a vehicle.I brought my son to Dick Hannah Auto because of my past experiences in buying cars here.Son bought car here because of their staff professionals.John Lehman and Milton.

Gmabeckyg

May 12, 2016

We have purchased several vehicles from Dick Hannah over the years and keep coming back to them over and over. Paul Nicholas worked with us for almost a year before we were finally ready to make our most recent purchase. He was the easiest and most pressure free salesman we have ever experienced and would recommend him to anyone we know in the market for a vehicle.

Jtregan82

May 11, 2016

Just moved to Washington, so we had to find a new dealership for service and maintenance. Think we found a winner. From the first phone call to last last interaction everyone was curious and very polite. Che kept me up to date with how progress was going and made this appointment very easy. Hands down I would recommend and I will be coming back here for further business.

Ronnie

May 11, 2016

To begin, the selection of new and used cars were vast at the auto mall with all stores together in one area. The service was friendly, prompt, helpful and professional and Christina and Dylan made the atmosphere light, easy going and comfortable. Milton and Noah, in the office, were also very pleasant and fun to work with, thus making my paperwork painless and engaging. My initial plan was to look for an economy car for my daughter. I test drove, with Dylan, a good amount of these autos which was a lot of fun and informative. While I continued to look, I came upon a beautiful 2014 BMW 5-Series that looked great and was priced right. Such that I came back and test drove with Christina and ultimately purchased the BMW. Having said all of this, based on all of my interaction with the complete crew at Dick Hannah Honda, I'll be back to purchase that economy car that is needed for my daughter. Great experience, thanks again guys!

fitowner

May 9, 2016

I had a good experience purchasing a new car at dick Hannah Honda. Richard was a friendly, helpful and easygoing salesman to work with. Overall I would recommend this dealership.

Jaysta

May 9, 2016

Darin and the crew at Dick Hannah Honda - always helpful, honest and thorough. I am always in good hands at Dick Hannah. I believe in nice!!!

marrollado

May 8, 2016

Great communication from Che. Very helpful through process. Answered questions in detail about loyalty program, maintenance needed, and maintenance being done. Will remain loyal customer!

Rachel

May 8, 2016

I am a first time car owner and the experience at Honda was amazing! The service was quick, thorough, professional, and no surprises. Jon and Scott were amazing and were able to make me feel confident in my decision.

Sboyle86

May 6, 2016

Keri Custer in service was fast and friendly. I enjoyed working with her and getting my car serviced on time and on budget. She rocks!

Tmprather

May 6, 2016

Always well taken care of by their staff! Will definitely be going back for all future services. Great job and keep up the fantastic work

Jc

May 5, 2016

Dealership has great deals and the car experts are very professional and knowledgeable. It was unlike my previous encounters with car dealerships. I would recommend anyone to stop by to purchase a car.

Caitlinddot

May 4, 2016

The people at Dick Hannah Honda were able to find me one of just a few white Honda Civic EXs in the region. Prior to finding my civic they tried making a trade with another dealer for the car I wanted. The other dealership backed out, but they didn't stop searching for the car I wanted. They had someone drive from Vancouver to Medford to pick it up for me. They also did what they could to make up for the inconvenience.

punchingbears

May 4, 2016

I'm a first time buyer. Dylan really took care of me. He answered all of my questions no problem and made the whole process as easy as possible. Noah helped me with the paperwork and was a very friendly pleasant man. I highly recommend Dick Hannah Honda.

Fad42

May 3, 2016

We brought our car in for a full detail job and loved the experience. Jeff was very friendly and helpful, and the detail job was excellent!

Honda girl

May 3, 2016

From beginning to end great customer service. Had to have a rental car and they were able give me a comparable car and quickly fix my car.

Len

Apr 29, 2016

Working with John my salesman was very enjoyable. He was very cordial and made me feel very relaxed. He went out of his way to make the entire experience pleasant. John even drove my new Oddsy to my home and and had my wife finish the paperwork in our dining room.Thank you JohnLen Pinkowski

courtneykirkpatrick

Apr 26, 2016

Very easy and stress free experience! I would definitely recommend Dick Hannah Honda and Chris Nelson to anyone who is looking to buy a car!

Mikekomnick

Apr 23, 2016

I tell you I don't like to take my car in to be serviced because of the money I spend but the gal Michele who helped me made it enjoyable. She made the experience easy and she has such a great personality. I will be asking for her in the future. The service work was great too. Thanks.Mike Komnick

Shannon B.

Apr 23, 2016

After a highly unexpected and ill-timed failure of my current vehicle, I found myself in the market for something reliable, safe, and affordable. Being a single mom on a tight budget with challenged credit, I knew my odds were going to be slim to none, and was fully expecting to rely on c-tran for a while. I sent an email on a whim asking about a Ford Focus, and within a few hours, I was on the phone to Scott, filling out an application for financing, and desperately trying to find a way to stay within my budget. Scott and the whole team working on my financing really went to bat for me and went 10 extra miles to help me find what I needed at a price I could afford. From haggling with the finance company to making the necessary concessions on their end, I walked out of the dealership in my new car the same day my old one died, and never once did I feel that anyone had anything other than my best interest in mind, and never did I get that 'she's a girl, so she's an easy target' feeling. Everyone I worked with was respectful, no-nonsense and honest. Scott was amazing and really took the time to look over my finances with me and help me make the decision I needed. I look forward to working with them in the future.

vonniemg

Apr 23, 2016

When I went in I had already done my research & knew that I wanted a 2016 Civic EX in Lunar Silver Metallic. There wasn't one on the lot, but they found me one in Gladstone. I got a great price & Christina Ramos was very helpful with showing me how things worked on the car. When there was something I asked & she didn't know, others were very good about helping, also. Richard Horne also provided a bit of levity along with his aid !!

poujadef

Apr 22, 2016

Shea goes the extra mile to resolve problems. He is very experienced in all areas of Honda repairs, maintenance and recalls. I have used him for years and always been pleased with his service.

Jagroat

Apr 21, 2016

Went and saw Richard he hooked me up in my price range with a used new to me Ford Ranger! It's so clean everyone is impressed and furthermore Richard made the experience quick and easy, also thanks to Noah for helping with finance.

Hodeybake

Apr 20, 2016

When I first called, I felt that the sales guy Nick was pushy and wanted to drag out a simple phone call to get me on the hook... I was annoyed. Then I went in to see the car which was a used '13 Toyota 4Runner, and it was for sale at the Honda dealership... The guy who I spoke with on the phone was leaving for the day (he was not annoying in person BTW) instead I got to work with Richard. He was very friendly and not pushy... I drove the car, 2 test drives actually, then went home and slept on it. Came back the next afternoon and purchased the car. All in all it was a great experience (for someone who does not like buying cars or the car sales environment at all) and I love my new vehicle.

honda2014

Apr 20, 2016

This is our 2nd car we have bought from them. We have all the maintenance done there too. We have always received excellent service and good pricing.

DAnderson

Apr 19, 2016

I was greeted by Ray who was friendly and professional. He explained what was done during service and I experienced exemplary customer service from him. I was in and out in a timely manner.

cwall6

Apr 16, 2016

Darin was extremely helpful and thorough in explaining the problems and possible solutions. Will absolutely be back and will ask to work with Darin specifically.

GabeD

Apr 16, 2016

I needed to get a car as soon as possible and Jared was able to get me in a practically brand new car for a great price.

Maya1973

Apr 15, 2016

Always great service at Dick Hannah, and Che was great and answered all my questions! Service was completed on-time. Worth the drive from Portland.

Bigdog

Apr 10, 2016

My husband and I arrived on the Honda lot , we were greeted by salesman John Lehman . We are big on salesman not being pushy or pressuring us . John was very good about this and good with providing information to us about our car questions . We had a good time and it was fun interacting with John . John did anything we asked of him and made our purchse enjoyable . Our new Honda is going home with us today !

Dad & daughters

Mar 9, 2016

Excellent service, best price. Happy customer!! I purchased a new car here with no regrets all good memories with my daughters.. Dad and daughters are very happy :)

hejhabee

Mar 7, 2016

Richard at Dick Hannah made the process of buying a car easy and worry free. He's straight to the point and tells it like it is. He was willing to work with me on my budget and I left with a new car the same day I came in. Of course, I had several follow up questions days later, and Richard still made himself available to help.

Dana in Vancouver

Mar 5, 2016

As soon as we met Dylan, he had listings pulled up on his phone of what I was looking for and we were test driving in a matter of minutes. Very professional, Dylan took good care of us and we found a great car!

sandra s

Feb 27, 2016

I went in to look at a couple of cars with my father that I saw online and Justin came out to greet us and from the start he was great with us! I wanted to see a specific car that wasnt ready for the lot yet but he had it pulled out fo the shop for me to look at and even test drive it and that was it I wanted that car! Justin made the buying process smoth and explained in detail everything we wanted to know. He was awesome and polite and not pushy like previous salesmen we dealt with! That right there makes me want to come back next time I get a car and recommend people to go there and buy a car! He is awesome! Thank you for the great experience and for making it work out! I love my new car! =)

sandra s.

Feb 27, 2016

I went in to look at a couple of cars with my father that I saw online and Justin came out to greet us and from the start he was great with us! I wanted to see a specific car that wasnt ready for the lot yet but he had it pulled out fo the shop for me to look at and even test drive it and that was it I wanted that car! Justin made the buying process smoth and explained in detail everything we wanted to know. He was awesome and polite and not pushy like previous salesmen we dealt with! That right there makes me want to come back next time I get a car and recommend people to go there and buy a car! He is awesome! Thank you for the great experience and for making it work out! I love my new car! =)

Bret2016

Feb 27, 2016

Dylan was a good person and I like him as a salesman but charging your customers 208.00$ for mud flaps to be put on by your tech that a 7 year old can do is unjustified.Plus I had to go back and have service fix a screw that was stripped,and the screws didn't match.Very unhappy about that.

Holly11

Feb 26, 2016

Dylan Connel was very professional! I had a list of wants and needs in a vehicle and he made sure to show me every possibly out there! He was very helpful!!

Barply

Feb 23, 2016

My son was shopping for a new car. During the process he and his dad found one that was a good fit for me. I appreciate how easy it was working on line and in person. Nick was so knowledgeable, spent a lot of time working out deals for both my son and I. I really appreciated Nick spending time with us, assuring we were both pleased.

kenzilaurel

Feb 23, 2016

I went to Dick Hanah Honda to test drive the new HRV's. Dylan was very prompt when I starting looking on the lot to see if I had been helped. He was extremely helpful and knowledgeable about the vehicle and financing. I was definately his priority and he was very friendly and patient. I would definately send my family and friends to Dylan to buy a car. That you Dylan!

nicholas2015

Feb 23, 2016

NIck was patient, knowledgeable, and fun to deal with. Dick Hanna Honda had a huge inventory to choose from and Nick helped me quickly narrow down the selection based on my requirements. I drove away in a smoking hot 2015 Honda Accord Sport and let me tell you this is one sweet ride! Thanks Nick & Dick Hanna!

Patti

Feb 22, 2016

I went to Dick Hannah Honda to purchase my new car. The employees were very friendly and did whatever they could to make it a positive experience. Would highly recommend them!

rwhixon

Feb 19, 2016

Following my online research for a CR-V on the Dick Hannah Honda website, I received a call from Chris Nelson. The conversation was brief and encouraging regarding our planned purchase, and my wife and I arrived at the dealership within an hour. Chris greeted us, and was happy to allow Scott Doyle to take care of us since he was with another customer. Scott took his time with us, listened to us, and explained options to us as we strolled around the lot looking at the amazing inventory of CR-V's. This was our family's third car buying experience with Dick Hannah Honda, and each time we have returned because everyone has always gone out of their way to be sure our experience was satisfying. We especially appreciated Scott Doyle, and all the time he spent with us to ensure that we found the perfect car. On a personal level, it certainly didn't hurt experiencing my wife's and Scott's shared passion for baseball!

KATHY-KALAMA

Feb 19, 2016

Paul Nickolas help me find the car I wanted with the features I needed! Easy purchasing experience...convenient....enjoyable! I love my new Accord....great comfortable car!

amwegs

Feb 18, 2016

I've been involved in the purchase of two different vehicles at two different Ron Tonkin dealerships in the last 7 years and this experience at Dick Hannah was like night and day better. I started online and found what I wanted then filled out the forms for their Virtual Deal and was contacted by Chris Nelson who was not pushy at all but continued to follow through with me to make sure that if I was interested that I was finding what I needed. I set up a time to come in and even though he wasn't working that day he made sure the car was available and ready for us when we came. We ended up working with Gennadiy Ogleznev who was great. He patiently waited as my wife fed our baby and we each took a turn doing a test drive. We were looking at an Odyssey and since it was the only one we had really seen he pulled over a Toyota from another lot so that we could compare. It didn't compare well even though it was more expensive and a model year newer. Genna was patient as we fed our baby and changed him again and discussed financing options. They gave a fair trade in price on what was essentially a worthless car.

Toby1234

Feb 11, 2016

Chris Nelson changed what i thought of the Honda salesman for the better. He worked with me and was extremely patient. Nick Barnes did a great job getting me started since Chris wasn't available and even though I got passed on to a second person, they worked together seamlessly. A real team. Chris worked with me to get what I wanted. Thanks Chris.

Jmyers14

Feb 9, 2016

So me and my wife had a good experience until it was time to pay. When I was going over all our loan paper work something didn't seem right and from someone who's never taken an auto or any loan out I had expected the interest rate to be of the total not per year which he did not make clear at all when he knew we had never done this before we didn't know about that. He just wanted the paper signed and a car sold. Then after they told us the interest and everything I asked I could always refinance it later and get my payment lowered. I double check the same question before we left. I was assured that I could refinance later down the road. Guess what that lender doesn't do refinancing. That was a flat lie they told me to sign papers. Maybe they didn't know. Wel yeah but they should've checked and they didn't. So unless I transfer my loan to a different bank that does I'm stuck with at least $11,000 in interest. Who in there right mind would do that for a car?! So if you want good customer service that will not actually check the facts but just tell you what you want to hear choose dick Hannah Honda. This is not the first horror story I've herd from the dealership, after the fact of course. Or I would have never went there. I also contacted the lender this morning and they said it hadn't been finalized. When I called the dealership back to tell them I was bringing it back and it hadn't been finalized so I could bring still magically 40 minutes later the bank called and told me it was now finalized. And guess what again. Dick Hannah dealership and contacted them to get everything straightened out. Now I really can't take it back thanks for royally screwing me dick Hannah

Cbrown

Feb 8, 2016

I recently purchased a vehicle from Nathan at Dick Hannah. I was very happy with the purchase and how friendly and knowledgable he and the staff were.

Morgan1982

Feb 7, 2016

Chris Nelson was our salesman. I found Dick Hannah online and was going to originally going to get a new Honda Civic. I drive 100 miles and day commuting to work and figured that would be the best choice. I got my proposed payments, though they were very good, I still didn't want my payments above $350. So I looked at the other cars and gave Chris a HUGE list to work up for me. He had it done within 5 minutes no questions asked. He even went above and beyond and gave me his cell number to contact him after hours if I had any questions. He made one suggestion with another vehicle than texted me and told me he didn't think it was a good choice. I appreciated his honesty. I finally decided on a Chevy Cruze which I must say I am very happy with. Everyone I met there was amazing and friendly. We might even be able to save on our insurance both home and auto because they have an Allstate agent there. You CANNOT beat their warranties. They are amazing!!! Everyone was down to earth. We got pre-approved online and we're only there for no more than an hour. I highly recommend Dick Hannah and Chris!

Elissa

Feb 6, 2016

Richard was so helpful negotiating a deal I was happy with! I didn't feel pressured and he did what he could to meet my budget needs. It was a long day of searching, but we were able to laugh about it in the end and I drove away with a car I am happy with. Thank you!

tdodson1221

Feb 4, 2016

This was not a good experience. I didn't feel this dealer knew how to work corporate sales (Cash Transactions). No one knew how to fill out the required paperwork, confusing is an understatement. I was going to have my company wire $31,000 to this dealership, I was expecting to spend no more than an hour finalizing the sale. I ended up spending over two hours on Monday and then most of the day Tuesday in order to purchase a truck, it shouldn't be this hard when you are paying cash with no trade-in??

danhunlee

Jan 31, 2016

These people know how to help. They were very willing to do everything with shortest time as possible. I had Justin as the sales person and he did a great job for being patient with me because when I got there I was already having a bad day because of bad deals from other dealerships. So overall they were really trying to help me and negotiate with me so I will be satisfied. Great job. Will be back soon!

InsaneMom1980

Jan 31, 2016

As a single mom looking to reduce costs, Scott was able to help me trade in my expensive car on something a bit more budget friendly. Negotiations were timely and considering my credit score was lower than I thought, he worked to get me a decent rate loan. I never felt pressured and all the staff were accommodating to my bored children.

Amyers

Jan 30, 2016

The whole experience from beginning to end was one of the best I've ever had. Especially with someone with not great credit they were able to find me a lender and at a lower interest rate than I expected. I highly recommend Scott as a salesman. I will definitely be coming back to him when it is time to get another vehicle.

James & Jenny Trotter

Jan 30, 2016

Dylan was very friendly and helpful to work with, he was great with our daughter which really helped her to be patient with the process.

trn62405

Jan 29, 2016

Scott Doyle is amazing! My husband and I wanted a second car because we had a baby recently. Scott was understanding of our needs from the very start, besides just being a very nice and relatable guy. My past experiences buying a car, I've always had issues or some dislikes with the dealerships. Scott took away any fears that I had in buying a car and I would highly recommend him as a sales person, not to mention Dick Hanna being a great dealership.Tori haskett

robjones

Jan 28, 2016

This was our first vehicle purchase through a dealership and our sales person, Chris Nelson, did everything to make it a positive experience. From the start, Chris was upfront and honest in giving us all the information we needed regarding the vehicle and buying process. Even though our credit presented some challenges, Chris worked to make sure we received the best possible deal for the vehicle we wanted. Overall it was a great experience at Dick Hannah thanks to Chris Nelson. Thanks again Chris!

talltreebob80

Jan 25, 2016

A big thank you to Gennadly Ogleznev for helping us in buying our 2015 Malibu. It was a great experience with no added pressure to buy. We would definitely recommend him to other potential buyers. Great personality.!!!! Also a thank you to Tim for such a good deal.

Charles du

Jan 23, 2016

My son and I are very happy with the service and attention given to us by Vantha Meas in the purchase of a new Honda. Vantha was very patient and accommodating since my son needed to made multiple trips from out of town before committing to purchase. Vantha was knowledgeable about Honda lines and very easy and comfortable to work with. When the time comes I would request Vantha again.

gemello1973

Jan 23, 2016

Even though it was a challenge working with my credit and I was picky with the options I wanted, Lewis was very patient and treated me as if I were the most important customer in the dealership. When I stopped in a few days later with questions, he again made himself available. I couldn't be happier with my purchase.

Soraia

Jan 22, 2016

Dylan was very friendly, took the time to walk around the lots with me, ultimately found the car on the computer since it had just arrived. He was very helpful in making sure that the car was prep-ed and detailed. He even came back on his day off to deliver the car to me.

sericksondavis

Jan 21, 2016

DHHonda has been my dealership for 17 years and I return because they treat you like family. Every service and sales experience has been nothing short of exceptional. I popped in for a routine service appointment for my CRV and drove away in my new Accord! Was curious about downsizing my car and expense and that is when I met Justin. Fantastic! Assessed what my wish-list items were, narrowed down choices for me and had found a solution that met every need I had, both car and financial and in less than 2 hours, I was driving home my beautiful Accord. I've never found the need to ask for a specific sales or service Associate because every individual I have encountered treats customers with respect, friendliness and courtesy, but Justin was so wonderful and definitely displays what Dick Hanna is all about. Family. I would never consider another dealership. When every car buying experience involves laughter, respect, an amazing level of efficiency and and a proven quality machine, there is no need to go anywhere else. Go. Now. You won't regret it. Thank you Justin. Thank you Dick Hanna.

KG360

Jan 21, 2016

I purchased a 2015 Civic from Dick Hannah and had an excellent experience. Vantha and Paul answered all of my questions and treated me with respect. I would recommend this dealership to anyone who is looking for a new or used Honda. I'm loving my Civic!

Jon

Jan 20, 2016

I had a great buying experience with Nick B. He treated me with respect, was honest with me about each aspect, and worked hard on my behalf. Thanks Nick,I will be referring you

Martin Sotam

Jan 20, 2016

I had the pleasure to work with Salesman Gennadiy Ogleznev there was no pressure just great customer service. I would recommend Dick Hanna Honda to friends and family.

Liliya's Honda

Jan 19, 2016

We recently purchased an SUV for our family. Gennidiy and the rest of the staff at Dick Hannah Honda were extremely helpful and made the experience a pleasant and easy one. Highly recommend!

Newhondadriver

Jan 19, 2016

I had a pleasant experience with Dick Hannah Honda. They put in a lot of work and effort to find me the exact car I wanted. Everyone I encountered was super friendly and approachable. I bought a vehicle 2 years ago from Dodge and had a very different experience. They were less approachable and kind of intimidating and one of the sales guys was condescending to my father which I did not appreciate. I definitely recommend checking out Dick Hannah Dodge. My salesman was Gennadiy Ogleznev

Jill

Jan 19, 2016

I have been coming to this dealership for about 5 years to keep my Honda in good shape. Everyone I have worked with in the service department has always gone beyond my expectations and helped me with whatever I needed. I am especially grateful for the kids area when I have needed to bring my child with me and also for the desk area when I needed to complete my work. I am also very grateful for transportation when I needed it. I am considering a new vehicle with more features and I was introduced to Van who took the time to find out what I was looking for and match me with the perfect vehicle. He was patient and very knowledgeable about the different models and options. I am definitely looking forward to purchasing my new car with his help.

dennyps

Jan 18, 2016

After being denied credit at several other dealerships Van & Tim took the time to really listen and arrange for a great deal on a nice car for me to drive home in. For that I thank them both and Anna in the credit depth really helped me to understand the terms and conditions of the agreement. I went in with no expectations and came out in a lovely little 2013 Chevy Cruze. What an excellent team at Dick Hannah Honda!

sewick1

Jan 16, 2016

Justsin was absolutely amazing. He went above and beyond to help me find a car. Unfortunately, I didn't give myself enough time and we hit a time crunch. While I was signing papers Justin himself went and washed the car for us! He did everything he possibly could to get the price just right for me and my fiance. I will 100% becoming back to get future cars from Justin. You always hear about the dreaded "Used Cars Salesman" well, he gives it a new definition in my book. Best first experience I could of hoped for. All of the staff was kind and helpful, but Justin is the star! ??

Robyn C

Jan 14, 2016

Lewis was very professional, courteous, knowledgeable about the features of the vehicles we looked at, and took the time to give us updates about when our car would be available. He coordinated with the other departments to make sure all the extras we wanted were handled promptly. The paperwork process was smooth and quick. Everyone there was pleasant and we had a great experience. We have purchased two cars from Dick Hannah and have never had a problem!

Michael T McCrea

Jan 12, 2016

We would like to thank Gennadiy for a great experience in buying our 2016 Accord. We could not have asked for a better person to deal with. He is kind, patient and very helpful. No pressure at all. Thank you Gennadiy

Valdemon002

Jan 11, 2016

Great service, Justin was very helpfull at all times! Thatnk you for helping me get the car of my dreams! The staff was very helpfull and friendly as well. Great Team

Kymberlyheney

Jan 10, 2016

After having a horrible experience at another dealership we went to Dick Hannah to see what they could offer. I was so shocked at how fun and easy the whole process was! I walked in and let him know my credit wasn't great and he still treated me like a top customer. He said he would work as long as it took to find what I wanted, and he wasn't pushy at all. I had in my mind that I would be pressured into a car, but the whole experience was laid back and FUN. I would absolutely recommend them to anyone and they have a new customer for life!

odysseybuyer

Jan 9, 2016

Lewis helped us find a great family vehicle. He was very helpful and informative. We enjoyed working with him. The other employees were also very kind and helpful.

shyshy

Jan 9, 2016

My husband and I spent months going back and fourth about what we truly wanted in a car and what we wanted to spend.I was really hesitant to even step foot in another car dealership after what we experienced at one of dick hannah's competitor's. We went through what I believe is called the 'internet department' which was such a delightful experience ! Felicia was very patient with us, helped us narrow down our search and made sure to make sure we were comfortably accommodated the entire time. She even had the car pulled up for us before we arrived. I am now driving comfortable and classy in my brand new crv. I would recommend any woman who is nervous about the dealership non sense to go see her.

jessi91

Jan 9, 2016

After depending on rides from my mom for years i am so excited to have my own car !!!! they got me a good payment that i was comfortable with and felisha made sure iknew what was going on the whole time and even told me about refinancing which will help me put some money towards my student loans in the future. thank you again to the hannah helpful crew !!

crystal wright

Jan 8, 2016

i have not worked with any one like him so friendly to his customers i feel very comfortable with him.he makes sure that i have what i wanted for the price and the monthly payment i can't said much how greatful i was to come in and walked out with the car i have chosen thank you Reno G

Snapp133

Jan 8, 2016

He was very helpful with everything. i would definitely recommend him to all my family and friend. Any question I had he had the right answer and was very helpful about things I did not known about my car

Littlebug18

Jan 7, 2016

Thank you Chris for selling me my Chrysler 300, I love my car, I'll come see you again soon when I need a new mini van!

The_Sieber

Jan 7, 2016

I have purchased many vehicles in my life and Nick was by far the most helpful, knowledgeable sales person I have ever had the pleasure of working with. All the employees I worked with were to notch.

Jagrich

Jan 7, 2016

After two harrowing days at two different dealerships I walked into the showroom of Dick Hannah Honda and was greeted by Justin Johnson. I explained to him that my daughter needed a new car, had all her financing in order and a co-signer if need be. Two other dealerships got her all revved up with a car and after hours and hours and hours of waiting declined her for a loan, each for a different reason. I explained to Justin that my daughter could not bare getting her hopes dashed one more time. He completely and totally understood, and also did not fully understand why she would be declined for a loan. I took her in the next day at the pre-determined time and the very first thing he did was sit her down for financing. He did not want to get her hopes up for a car she might not qualify for. Well done Justin!! It was only upon completion of financing and loan approval that he took her out to look for a car. I had suggested the night before, after making the appointment with Justin that she go online to view their inventory. After seeing one vehicle that she liked she told me that she could not browse the inventory for fear of getting her hopes up again only to be dashed. To my utter and complete shock, after financing the vehicle Justin recommended for her was the very vehicle she viewed on the Internet the night before!! I am not native to WA state and I have owned many vehicles, often numerous cars, trucks and SUV's at a time. I almost always buy new, but prefer new/used. I personally know many, many car salesmen including a GM at a monster dealership and owners of dealerships, even my own son in law was a car salesman at one time, all in other states. Todays purchase makes the fifth auto purchase in my family since we have moved to WA. Justin Johnson is hands down the very best auto salesman that I have worked with in this state. He is amazing!! He not only tries to meet your automotive needs, but he is very keen on understanding his customers and their needs. Bravo Justin Johnson to a job extremely well done!! I would recommend him to anyone in the market for any vehicle!! Thank you so much for putting my daughter in her vehicle and being sensitive enough to never put her in a position to get her hopes dashed. Thank you so very much for not trying to put her in a vehicle that would financially stretch her to her limits. I could not have asked for more. My only question is, where were you three days ago before this horrid process began?? Lol!!

Mikesterritt

Jan 6, 2016

I would like to thank, Richard, at dick Hannah for his above and beyond and the effort he put in helping me obtain a safe & reliable vehicle for me and my family. we went to a lot of dealerships and heard many ways to be told no, and nothing they can do. I was pretty discouraged about how other sales people didn't care enough to try to help. When Richard said he could help us, I had my doubts. But he worked so hard to help us, and this was a span of three days. He told us he would try and not give on up and he didn't. Next thing you know he calls us and we have the vehicle we wanted. I was amazed and am very thankful for all he has done.

vgkasper

Jan 6, 2016

Felisha was one of several agents in Portland/Vancouver area who promptly responded to my internet inquiry about 2016 Honda Civic Sedan. Her offer was clearly standing out among many I received that evening. Unlike other sales agents she returned my emails almost until mid-night providing additional clarifications. Car buying experience next day was very easy. Car pricing and financing details were transparent. Felisha was very helpful to answering all questions and working out best deal for our needs and budget. It is clearly Felisha's professionalism that made me seal the deal with Dick Hannah on my new Civic, which I adore!I also want to recognize Missy from Finance who convinced me not to decline GAP coverage.Thank you Felisha and Missy! You are a great team!

Pat

Jan 5, 2016

Nick know about cars very well; help you to make decisions what car is best according to your need. He make your car buying experience easy and affordable.

Samantha Cramer

Jan 5, 2016

We have bought a car twice so far from Dick Hannah and have had great experiences each time! We worked with Mike Melnick and he was phenomenal! Very nice and patient, he got us the car we wanted at the best price! He is very professional and knowledgable and we highly suggest working with him!

Carole J

Jan 5, 2016

This was my first 'new car' purchase ever and I would recommend Dick Hannah in a heartbeat!I worked with Mike Melnick at the Dick Hannah dealership in Vancouver WA after talking to 2 other competitors first. He was kind, courteous and really 'got it' when I was particular about color. He listened to me and stayed in touch, when the dealership did not have the make and color I wanted immediately. I never felt like I was being pushed into anything. The professionalism and knowledge Mike has impressed both my husband and me. His customer service is top notch.Carole

Carol777

Jan 4, 2016

Nick is knowledgeable, patient and fun. The car I originally wanted sold before we made an offer, but Nick came up with a great alternative that I actually prefer. He also stayed late on New Year's Eve to finish the deal and filled the tank even though their own pumps were locked up for the evening by taking us across the street to a local station. I would recommend him for anyone considering a new car.

Padrushka

Jan 2, 2016

He really helped me get into a new CRV with a good price. Awesome service and person. I would recommend this dealer to everyone I know. His name is Richard and he was wonderful.

bennyb71

Dec 31, 2015

After looking for months for a Honda Element in good condition,with not a lot of mileage, we found one at Dick Hannah Honda. The vehicle was about 2 thousand less than other elements within a 100 mile radius. The salesman that greeted and showed us the car was Paul Nicholas. Paul responded quickly to our questions and was very friendly. He is a no pressure salesmen and was a pleasure to deal with. I highly recommend Paul if you look for a car at Dick Hannah Honda. The only reason I am giving 4 stars and not 5 is the add on Dick Hannah puts on the vehicle and charges the consumer. The add-ons that were added on top of the advertised price were "pulse" which is an added blinky break light and "Etch" which Dick Hannah somehow inscribes the vin number into all the windows. I could care or less about the either of the two and would have rather saved $600.00. Even with the add-ons the final price of the vehicle was better than others in the area. When its time to vehicle shop again I will definitely look at Dick Hannah Honda first, but will ask about the add-ons when first inquiring.

srlvnlfe1

Dec 29, 2015

I went into this stressful venture with no down payment etc. Driving in with a 17yr old car that needed to be retired, Chris was assigned to me and provided the most compassionate and patient care as we went through the process of buying a (new to me) used vehicle. There was no pressure that is common with purchasing a vehicle. Gone was the practice of bringing someone into a room with sales reps coming in/out and dragging out the process that generally used to take 6-8 hours. The only suggestion I can make is to turn down the intercom. Oh there is one other thing, I did not receive the Owners Manual for my vehicle. May want to make sure those are in the cars. Otherwise, all was great!

Colbald1

Dec 26, 2015

Dylan was very professional and informative. I have purchased two other vehicles from Dick Hannah Honda. And I have to say this was by far my best experience. Dylan went out of his way to assist me in buying my 2012 F150 truck. And this was the fastest purchase that I have done in all my years of buying vehicles. Great job Dyaln. I have recommended my friends to Dick Hannah, ecspecially to Dylan.

MeaganKate

Dec 12, 2015

I bought my first new car from Nick two years ago and had a great experience. When I was unfortunately hit a few weeks ago and my car was totaled, I knew I wanted to head back to him to get a replacement vehicle. Nick is honest, funny, and kind. He has made two new car purchases painless and exicting. Thank you!

kimberlydaniels2007atgmail.com

Dec 11, 2015

Dylan was professional and attentive at all times. I loved that he was available to text me so that I could schedule my appointments with him and ask questions. That saved me time and made me want to buy from him.

Michelle/Aaron

Dec 6, 2015

We had the best experience buying our new Honda Accord from Scott Doyle. We will refer all of our friends and family to him in the future. Absolutely no pressure, he worked with our budget and got us a great deal on a new car.

Sugarlynn

Dec 6, 2015

Lewis was very informative and did everything he could to make us comfortable I would ask for him especially. He took the time to answer all of our questions. We didn't feel Pressured or rushed.

NamaCo-signs

Dec 4, 2015

Van was very polite and helpful. Also, from the Finance Group, Cory, is still working for me, to clear up confusion as to what State the vehiclewill be registered and licensed in. This is great customer service ! Thank you !

ctinnoncpa

Dec 4, 2015

This was my second purchase experience at Dick Hannah Honda in the last 5 years and this time, just as the first time, my experience was fantastic. I had the pleasure of working with Scott Doyle. Scott was very friendly and made sure my experience was nothing short of fantastic. Thank you Scott!

Johnathan

Dec 3, 2015

Bought my first car a year ago and i got a really high interest rate because my credit was in the toilet, I talk to Louis Rodriguez and he help me to get in to a better car with a way better rate and payment, Thank guys for making it painless for me.

Latinamama

Dec 3, 2015

Over 1 yr bought my car and it was the best choice offer me and love it. High recommend ask dealership help u what ur comfort zone need.

Toniconnell

Dec 3, 2015

Recently I was able work with Chris when purchasing my accord! He was patient with me while I worked out my budget, originally thinking I only qualified for a small amount, he was willing to show me vehicle in that price range! He went over pros and cons with me to find something that would suit my lifestyle. Eventually I ended up with an accord and couldn't be happier! I would recommend Dick Hannah and working with Chris over and over again!

mleery

Dec 2, 2015

I originally came in with my son to buy a used car but ended up buying the new model instead. Luis was very agreeable and helpful with the cars and the paperwork. I came in prepared for the same argument and hassle I experienced 3 years ago with this same company. No problem this time. I got what I wanted and got out, thanks to Luis.Luis, you changed my ideas about how easy it is to buy a car. Thanks

Sharkie44

Dec 1, 2015

Nick Barnes took great care of us. The no pressure sales was a great change. Nick took the time to listen to what we wanted in a new vehicle and did an excellent job of explaining the features of the vehicles. I would highly recommend Dick Hannah to anyone wanting to purchase a vehicle.

Happy customer

Nov 29, 2015

I dealt with Lewis Williams. I first came to see him during my lunch hour to inquire about accords. He was honest and helpful. I knew I wanted to buy a car from him from the get-go. He came in on his off duty day just to help me again and finally worked hard to get me the price I wanted. Thank you Mr. Williams and thank you Dick Hannah Honda!

Amham12

Nov 27, 2015

I went to Dylan to buy my first car. He was great he never pushed, gave me time to think and answered all questions. he was kind and patient and helped me every step of the way. Thank you Dylan.

brandie1201

Nov 27, 2015

I recently just purchased my leased Honda Civic from Felisha and it was a very pleasurable experience in comparison to my usual interactions with sales people. I am not a fan of the whole "sales persona" in anyway, but Felisha was a refreshing face, as well as down to earth, and made my whole buying experience a relaxing one. She was very flexible and accommodating to my schedule and time as well. Thank you so much Felisha, when I decide to buy again, I will come see you!Brandie Nere

Mandi14

Nov 27, 2015

I just had the best car buying experience ever, thanks to Nick Barnes! He is very customer oriented, knowledgeable, and funny. He does things at your pace and comfort level and listens to your concerns and needs. If you are wanting a new car he is definitely the man for the job! Kori Chambers was also wonderful to work with in finances. She is very welcoming, knowledgeable, and is able to problem solve well. I couldn't have asked for a better experience with these two helping me every step of the way!

pineconebrain

Nov 24, 2015

I love my new honda accord. I just want to let all the folks who know nothing about cars where to go for help. Go see Mike Melnick at Dick Hannah Honda in Vancouver. He will answer all your car questions including warranty, insurance, financing. I very much appreciated his kind ways, honesty and willingness to help me get what i wanted... a great deal on the car i needed in a short amount of time. Mike, thanks for making my day. You have gone above and beyond...i have never experienced 10 star customer service...you are a 12.

Leetha

Nov 18, 2015

We were looking for a used car for our kids. We went through the whole process from start to finish on a car. We found out the insurance on the car was just way too high. It killed the deal. They had a really nice used Accord on the lot. After it was all said and done, it turned out to be the better deal. The insurance was doable. My kids love this car!

everyoneruns

Nov 15, 2015

I was looking for a Honda fit which is really hard to find in the area. Within 4 weeks a fit arrived off the truck, and Sandra and her team got me behind the wheel the same day.

DebbieLee

Nov 14, 2015

It had been 14 years since I had bought a new car. With that one I was pressured to buy things I really didn't want. I was told about Dick Hannah from my sister who had just bought a car from them. I started by looking at their web site and found a car I liked. My salesman ended up being a gentleman by the name of Nathan. Thru the whole process of deciding that the was the car I wanted,he was always there to answer all my questions. I found him very kind to me and my grandchild who was with me. There was no pressure to get things I didn't want when it came to financing the car. I will always go to them first now with my car needs. Thank you Nathan!

LauraHamilton

Nov 12, 2015

I really enjoyed my experience of buying a new Honda Accord with Felisha. IT was great and I appreciated her hard work in my behalf.

Heather Thies

Nov 10, 2015

I purchased a Jeep from Nathan Rodeman and most of my family has bought from him and Dick Hannah Honda. I didn't know what I wanted when I came into the dealership but Nathan took the entire day to help me find the vehicle that fit me and my families budget. I will be back soon to get another car from him for my family.

MerrillH

Nov 9, 2015

My wife & I took delivery of our 8th car since 1998. Lewis was great, answered all of our questions and once again showed why Dick Hannah is simply the best. Thank you Lewis and thank you Dick Hannah!

shoper

Nov 7, 2015

My dad and I came in to Dick Hannah to look for a car for the family, he was looking for someone to speak Spanish so he can understand better, Luis help us out and we drove a few cars but we couldn't make the numbers work because of our trade cause we owe to much money on it, we will save son money and will come back to buy a car from Luis and Dick Hannah.

katy777

Nov 7, 2015

Felisha Monahan was very helpful and informative, had a great experience, the cars are all super nice, love that new car smell, lol, will be telling all my friends!

CityKitty

Nov 6, 2015

Matt Marchand is excellent at his job!!! I had been looking for a new car for a couple months but it never felt right until I walked onto the Dick Hannah Honda lot and was greeted by Matt. His main priority was to see that I was able to get into a car I love. I drove off the lot with the biggest smile on my face. Thank you Matt for being Awesome!!!

joanna12345

Nov 3, 2015

If it weren't for the help of Matt Marchand I would not have purchased a car. He was very helpfuland explained all details of buying a Honda.

Krs7

Nov 3, 2015

Spoke to Lewis on the phone first with some questions and he got back to me right away. Came in to purchase vehicle and Lewis answered all my questions and was on top of everything needed to get sale done as fast as it could go. Great overall experience and would recommend this dealership to friends and family.

R. Smith

Nov 1, 2015

Brought my elderly parents to get a Honda CR-V. I had checked out previous reviews of this dealership and noted that a salesman named Lewis constantly got good reviews. He was better than the other reviewers said. He could easily tell me about any car I asked about. He was also very respectful to both my parents! That meant a lot to me!!I came down later with their Honda Element to trade-in and he followed me back to their house with their new car. It was by far the easiest car purchase I have ever done!I would highly recommend requesting Lewis if you want an honest salesman that listens to what you say.

wkante

Oct 27, 2015

Mr. Dylan Connell,what words can we express? he is efficient, precise. Believes, and adheres to the company motto:"Believe in Nice", here is how he got our 100% vote:*He cleaned our both cars ( trade in/ new purchase), and helped us personalize our car to our settings.*He even helped us replaced damaged tires on our new 2013 Toyota Sienna EX Sport*He got us the lowest interest rate possible, with comfortable payments.*Dependable, reliable, team oriented, and soooooooo friendly.He is just "The Main Man" at Dick Hannah HondaHe has our vote, he won our hearts , and we will always be grateful for his 100% customer service.Hey Boss, let's give him a Raise, A promotion, or Award for the blessing he gave us! PS. We were even lucky to have the sales manager: Milton Copeland visit our house, just because we needed to sign and receive additional keys. Such a blessing, we saved a ride coming to themThe Animashaun Family of Vancouver

Alouss_forever

Oct 27, 2015

My family had Nick Barnes as our sales associate. He helped answer all our questions, and gave great advise on what kinda car was a better fit for me. He spent his time explaining how to use everything, and was such a very friendly and easy going person! Great guy, and Dick Hannah Honda is lucky to have Nick :)

EJK

Oct 26, 2015

I wanted a Fit and Fredy helped put me in the last one for a million miles. Great overall experience! I love my new whip.

Gingersue64

Oct 26, 2015

Nick is a great guy to work with he made the process simple and answered all our questions. Would definitely buy from him again.. He was also right on time for our appointment .

Joe1964

Oct 26, 2015

We went to the dealership yesterday and we experienced excellent service from the staff. Nick who was our representative did an awesome job and we ended up buying a beautiful car . We would definitely recommend this dealership to everyone !

Megszpa

Oct 25, 2015

Overall great experience. Took a difficult process and made it smooth. Appreciated the honesty and no pressure approach. Took my needs and met them with a car that suites them.

Lyspencer99

Oct 21, 2015

The professionalism and the team is wonderful. They help you out finding what you need in a budget you can afford. All about quality and keeping you happy and satisfied. They are friendly, and excellent at what they do at Dick Hannah Honda

Hromayor

Oct 19, 2015

Nick is a great guy, would gladly do business again with him. He made the car leasing experience quick and easy. I would recommend him to any one looking to lease or buy a new honda.

cal2010

Oct 18, 2015

I was not looking forward to entering into the process of buying another car and had a negative experience just the week before at a different dealership. I almost didn't go yesterday to Dick Hannah's but I am VERY glad I did. Vantha Meas was most excellent, police, professional, respectful of my requests and I left with my next car. Everyone there was great. Thank you so very much.

CustomerDC

Oct 18, 2015

I appreciated the service of Dylan and Mike, they helped me through some tough decision making. The process was easier than I thought it was going to be.

Christopher

Oct 14, 2015

Vantha was my sales rep and did a great job. Very friendly and personable. I would recommend him to anyone looking for a car, he knows his stuff! The only thing to note that slightly made the experience less than optimal was wishing that Dick Hannah would go back to their old negotiation tactics instead of saying "this is our best price," as I see the same car I just bought for quite a bit less at multiple other dealerships (for the same "no haggle" price). That's mainly on me the consumer though for not shopping around enough. Other than that, they do good work and made the experience fairly easy.

Chris

Oct 13, 2015

Thank you Dylan for your help in purchasing my new car! You listened and respected what my preferences were. You were fun to work with as the paper work person was also comfortable to work with. Overall I think It was my best car buying experience in 40 years!

Hondafan

Oct 3, 2015

I just purchased an Accord at Hannah Honda and the salesperson was Dylan. He was very helpful in providing information and answering all my questions in a friendly non-pushy manner. He's a nice young man. Note to his boss: give him a raise. Actually all the people there were friendly including the concierge and the young woman who helped me complete the paper work . It's refreshing not to have overly eager obnoxious stereotypical car salesmen.

Anonymous

Oct 2, 2015

Lewis was great to deal with. Always quick to call me back. I had a problem getting up to get my car because of dates being pushed back for when it got to dealership. Vantha Meas and Keith drove it down to me. Couldn't ask for any better service and their understanding was wonderful.

Darren F.

Oct 2, 2015

This was the second time I have purchased a Honda from this dealership. Nick was great and made for a smooth purchase, even with two small children in tow. I don't care for the sales managers there, so was glad to deal mostly with Nick. I would have no reservations about working with him again.

flowergirl711

Oct 2, 2015

My boyfriend and I have been shopping for cars. We were really wanting a VW and just happened to stop by Dick Hannah Honda and met with Darnell. He showed us a few Hondas and I wasn't convinced until he started going into detail about each vehicles features that really made me look at Hondas in a different way. We weren't ready to buy that day due to finances, but will most definitely be back soon to buy the Honda Civic that Darnell made us fall in love with! I was very impressed with Darnell's professional demeanor and really felt taken care of. I will absolutely be recommending friends and family in the future.

hschor1

Oct 2, 2015

When I first walked in to Dick Hannah, I wasn't even sure I was going to be able to leave with a car, but Aundraya Gonzales not only found me a vehicle within my price range, she found the exact color and style I wanted. She made an even greater effort by going to a nearby dealership to pick up the exact car I wanted the same day!

TP

Oct 2, 2015

We recently purchased a new Civic from Aundraya. We used this new program that she had called virtual deal where all of our payments and all of the fees were broken down before we arrived at the dealership giving us an idea of what our monthly payments would be. When we eventually did arrive at the dealership she made everything so easy and hassle-free I would definitely buy another car from Dick Hannah Honda and I would definitely recommend Aundraya. She was great

Mike Finnlie

Oct 1, 2015

I worked with Nathan R and he was great, very informative and very outgoing! Not watt you get at a normal dealership! I highly recommend Hannah Honda and Nathan!

p & w

Oct 1, 2015

We worked with Lewis Williams and Vantha Meas at Dick Hannah Honda in Vancouver and we were both very pleased at their knowledge of the vehicles on the lot as well as their courteous and helpful manners. We are repeat customers and we are always very impressed at how the sales team is willing to work with us.

CHRISTOPHER

Oct 1, 2015

BEST EXPERIENCE I HAVE HAD, WILL NOT BUY FROM ANYONE OTHER THAN AUNDRAYA GONZALES, SHE WAS SO HELPFUL AND I WILL BE BACK FOR ANTOHER VEHICLE FROM HER SOON.

Harmony Thies

Oct 1, 2015

I've never purchased a car by myself before and I'm so pleased to have gone to Dick Hannah for my first experience! I dealt with Nathan Rodeman from the Honda store and he was very patient and knew all the answers! I didn't buy a honda but that's okay because he can sell any of the cars from the Hannah lots. I highly recommend him if you want down to earth service and a hassle free attitude! Even though getting my car was like a three week process, at no time during those weeks did I feel pressured to buy or sense any impatience. I would totally come back when the time comes for a new car!

Dezarae

Sep 30, 2015

My name is Dezarae and I recently bought a 2014 honda accord from the Vancouver Dick Hannah Honda dealership. We had a great experience. Previously, my husband and I had shopped around at several other dealerships in the Portland area and experienced how pushy and manipulative car salesman can be...Needless to say, we left each dealership with a bad taste in our mouth, having a very negative experience. Our experience at Dick Hannah Honda so much different. It was positive, stress-free, and we left feeling happy and satisfied with our new beautiful car. Our a salesman was Paul Nickolas, he was wonderful, and I would recommend him to anyone. He made sure we were getting EXACTLY what we wanted, gave us many options, and at no time did he make us feel pressured or uncomfortable. He was honest, up front, and genuine. We ended up staying a little late with paperwork, and our salesman even helped the detailer wash our car; talk about going above and beyond to make your customers happy. He made the difference for us and I would recommend Paul Nickolas at Dick Hannah Honda Vancouver if you are looking for a great car buying experience.

Dezarae

Sep 30, 2015

My name is Dezarae and I recently bought a 2014 honda accord from the Vancouver Dick Hannah Honda dealership. We had a great experience. Previously, my husband and I had shopped around at several other dealerships in the Portland area and experienced how pushy and manipulative car salesman can be...Needless to say, we left each dealership with a bad taste in our mouth, having a very negative experience. Our experience at Dick Hannah Honda so much different. It was positive, stress-free, and we left feeling happy and satisfied with our new beautiful car. Our a salesman was PAUL NICKOLAS, he was WONDERFUL, and I would recommend him to anyone. He made sure we were getting EXACTLY what we wanted, gave us many options, and at no time did he make us feel pressured or uncomfortable. He was honest, up front, and genuine. We ended up staying a little late with paperwork, and our salesman even helped the detailer wash our car; talk about going above and beyond to make your customers happy. He made the difference for us and I would recommend Paul Nickolas at Dick Hannah Honda Vancouver if you are looking for a great car buying experience.

Shayda

Sep 30, 2015

If you want people that are trying to help you find the right car, this is the place to go! They try and accommodate all the things you want and give you all the time in the worls. Thank you Felisha!

Toyota girl

Sep 30, 2015

Nick was very helpful and kind. We kne what we wanted and Nick totally delivered. We drove up from Keizer, Oregon and were not disappointed. We love our new car?? Thank you Nick!

CRV

Sep 29, 2015

I went to Dick Hannah Honda knowing that I wanted a CRV. Matt listened patiently and gave me the information and explanations that I needed. This allowed me to make the best decision without being pressured. Matt was friendly, understanding, and worked to make the purchasing process go as quickly and painless as possible. I left feeling great with my CRV.

CatsMama

Sep 28, 2015

My experience with Nathan Rodeman at Dick Hannah Honda was wonderful. He as very professional and courteous with me in my purchase of a 2015 Honda Civic EXL. The price was good and reasonable. He has helped me every time I've had a concern. And I Love My Honda. Would highly recommend Nathan and Dick Hannah Honda if your in the market for a car..

KimWeber

Sep 28, 2015

I purchased a 2015 Accord over the weekend with Dylan Connell. He was very professional and helpful in working with me to find the right car and has provided very good communication on follow up for taking care of a few issues that the car had at delivery. I didn't feel hassled or pressured during my experience and would recommend others to buy. I would suggest however that the dealer find a way to speed up the buying process; it still feels longer that it needs to be.

John Hoffman

Sep 27, 2015

We were in the market to lease a 2015 Odyssey EX, so I go to Dick Hanna Honda and ask for their best price, long story short I saved $4998. over 36 month and 0 dwn,by going to Gresham Honda (Tonkin), exact van. You do the math that's a lot of money to leave on the table at Dick Hanna. I've bought three new vehicles in the last ten years (I price shop) and all have come from Tonkin dealerships.

Phelps Strength

Sep 26, 2015

Words cannot describe how incredible of a service I experienced through Dylan at Dick Hannah Honda. Not only was he friendly and helpful, he went out of his way to make my first car purchase one for the record books. Thinking about buying a car made me excited and anxious all at the same time. Once I met Dylan my anxiety ceased and my excitement flourished knowing that I was in good hands. If you are looking for someone that will treat you how they would treat their own grandma, Dylan is your guy! So thankful to have truly good people in the world and in the car service industry!

Cindy Olivas

Sep 15, 2015

Nick was attentive and listened to my needs, he delivered everything I asked for. I highly recommend Dick Hannah. This is my 3rd car, always drive away satisfied.

ladyshea

Sep 14, 2015

I went into Dick Hannah Honda to look at one car and Louis Rodriguez came to help me and was excellent to work with. I appreciated Louis help and professionalism, Louis answered all my questions and also dealt with my firm and unrelenting stand on a couple of issues and did so without any show of frustration or upset on his part. The process was relatively painless and took very little time to complete. Everyone was friendly and helpful and I would recommend Dick Hannah Honda to anyone wanting a new or used vehicle.

Cars341

Sep 13, 2015

Nick Barnes was excellent to deal with. We let him know our budget and he worked with us to find the perfect vehicle. He went above and behind.

sjnance

Sep 11, 2015

When I arrived for my appointment (I had intended to wait that particular day for service), there was a "glitch" in that the tires I had requested had not been ordered. Ray Croon was my Service Advisor (whom I have worked with before). Ray is the epitome of the professional and makes things happen! Rather than reschedule my appointment, Ray found the right tires and had them sent to the service center to complete the job. During the process, Ray came to the waiting area several times to advise me where we were in the course of things - ie, waiting for tires, tires here, tires being put on car, etc. As a retired professional, I appreciate the professional courtesies afforded to me at Dick Hannah (I have lived in the state for 5 years and have always serviced my car at Dick Hannah and purchased my last car there). Thank you, Ray, for a job well done!!

HappyHondaOwner

Sep 10, 2015

My 2014 Honda Accord Sport was recently stolen and then recovered. Upon repossession, I took it to the dealership to get rekeyed, reprogrammed, and thoroughly inspected for damage. Natalie was the delightful woman to help me through this horrific and difficult experience. She was kind, compationate, ever so patient as she listened to my babbling, went out of her way to make the process stress-free, gave me updates and promptly returned my frantic calls. Natalie gave me the most profound peace of mind as she tenderly and graciously brought my vehicle back to me. She was so understanding and really brought me out of the nightmare that is auto theft. She presented me with multiple options for how to proceed, giving me the ability to make an informed decision that I could not only feel comfortable with, but afford. I highly recommend the insurmountable service and unbeatable staff.Thank you, Natalie of the Dick Hannah Honda Service Center!!! You're the best (and if you aren't already, you'll be a great mom).

jess

Sep 7, 2015

Came in with my dad looking for a used car, my dad wanted to talk with someone in Spanish, we Louis Rodriguez and he was very helpful and patient..we really like the way the prices are on the Windows of the car so we don't have to guess..

Jess96

Sep 7, 2015

My dad and I drove from Portland to look at some used cars, Louis Rodriguez showed us the new cars and we bought our new 2015 Accord yeah!, THANK YOU LOUIS..

honda03

Sep 5, 2015

While Dick Hannah may be a good dealership, their policy of not taking reservations for simple things like oil changes and promising a quick (45 minutes) turn around is a joke. You should not promise what you can not do!

Scob2358!

Sep 5, 2015

I have been looking for a car for over two months and my first visit to Dick Hannah Honda in Vancouver and Nick stepped right in to help me. I left that day with no car but with the feeling I could reach out to Nick again when I was ready to come back. I emailed him a few weeks later with a price and types of cars I was interested in. He took the time to send me a comprehensive list of fantastic cars. That weekend I was ready to buy and optimistic. Nick worked with me on both finding the car I wanted as well as my financing needs. He was so patient in the 3 weeks it took me to find what I wanted and I am so happy with the Toyota Camry I ended up with and the service Nick provided. I highly recommend anyone who is in the market for a car to work through Nick Barnes at Dick Hannah Honda in Vancouver, WA. Thanks Nick!

Chanute

Sep 4, 2015

We recently purchased a new Honda Accord with the help of Matt Marchand. I would rate his serviced as outstanding. He was knowledgeable, responsive and a pleasure to deal with.

Laurie

Sep 3, 2015

Jack's initial greet put me at ease right away. Got exactly what I wanted in my price range, no pressure, bought from here before.

2012 Kia Sportage owner

Aug 29, 2015

Dick Hanna Honda just happened to be our first stop, we had other dealers on the list. As luck would have it we made the right first stop because we found what we were looking for and didn't have to go any further. Cara Harmanson was great at listening to our needs and desires and matching us up with the right vehicle.

Will Rogers

Aug 27, 2015

Lewis Williams (Sales) was a nice person and very helpful in selecting and purchasing the right vehicle for me. He explained the various options and represented the company in a professional manner. Thanks!

skydivin55

Aug 26, 2015

I brought my vehicle in for 3 different conerns. Ray took the time to clearly listen to all of my concerns, he even got a technician to ride along with me to duplicate my concerns. The technician instantly verified them. Ray kept me updated through text messages throughout my vist. All of my concerns were fixed and done right the first time. Ray was a true caring professional as well as the service center in general. I highly recommend Dick Hannah Honda Service.

DC in VancouverWA

Aug 23, 2015

We leased a CRV earlier this year, accepted it with a paint flaw which Judy guaranteed us they would take care of. It's now August and we are being told "Alex" is the only one who can help you (Alex doesn't answer or return phone calls). Very frustrating!

merisab

Aug 21, 2015

i had excellent customer service with Darin when I brought my car in for service. Even though I had to have additional work done, they made the experience less stressful.

Marinochka55

Aug 20, 2015

I have worked with this dealership for about 5 years now and have had great service. Very good people to do business with. Timely and accurate.

hurd

Aug 20, 2015

We have been coming to this service center ever since we purchased our 2008 CRV at Dick Hannah Honda. Every time we come the service is outstanding; Our service advisor for this session was Che Haluapo who clearly explained everything that needed to be serviced and options provided. We were impressed with the newly remodeled service center and the customer waiting facilities were excellent.

Lovemyhonda

Aug 18, 2015

Great eerie nice working with Lewis. Very nice and really feel the was looking after our best interest. Great customer service all the way around. We dreaded the thought of having to buy a new car, but Lewis has really made our experience a good one! He even took a picture of us with our new car. Nice touch:) Thanks you, lisa

Dstranahan

Aug 17, 2015

Could not have been happier with Lewis! No bull, waiting long hours, etc. Just good hard work on his part to get us the vehicle we wanted. Our new Honda CRV is perfect! I would recommend Lewis to anyone needing to get lined up with a vehicle. Very nice guy.The financial paperwork gal was super as well!Good work Lewis!!Dave & SherriPurchased: 8/15/2015Vehicle: Brand new 2015 Honda CRV LX AWD / Basque Red Pearl

Rachael527

Aug 12, 2015

We recently bought a 2006 Honda Odyssey. Within a few weeks it started making a weird noise that was pretty unsettling. We made an appointment at a repair shop near our home, and left feeling like we just didn't trust them. We decided to get a second opinion at Dick Hannah Honda. After bringing it into Dick Hanna Honda, we received THE BEST customer service. Everyone was polite, friendly, and knowledgable. We worked with Che, who was absolutely fantastic at his job and truly took care of us. We ended up having to replace a major part and spend a fair amount of money, since our warranty didn't cover what we needed, but Che made the whole process as painless and easy as possible. We felt like he was really on our side, he explained everything in detail, and helped us out whenever he could. We are absolutely loyal Dick Hannah Honda customers from now on.

very plzed

Aug 10, 2015

This was our second car purchased from Dick Hanna Honda. I ordered a specific color and was told it would be here in 4-6 weeks. This was our first time working Dylan and he was great. After several weeks, and our vacation bearing down on us, the staff found the car we ordered at another dealership and brought it in for us. We love the car and appreciate the early delivery.

Dan Dunham

Aug 6, 2015

This was my second deal with Nick I've made in the last few years! I appriciated the fact that both times he was patient and allowed me to take as much time as was needed to make the best decision for me. If I ever have any questions or issues, he is always available and willing to help or do whatever it takes! Thanks Nick!

JS

Aug 1, 2015

All though we did not purchase a car from Aundraya today she was wonder. She was very professional and took the time to explain what we needed to do to better our credit and prepare us for our next vehicle purchase. I will definitely be back to see her when we are ready to move forward and would also recommend her to friends and family.

Clutch51

Aug 1, 2015

I had an accident last Sunday and had to buy a car quickly. After visiting a discount lot and experiencing lackluster salesman and overpriced older cars, I started over Wednesday at Dick Hannah. Felisha greeted us and when we explained I was 3 days post accident she was very sympathetic, sensitive to the trauma I felt, immediately responded with a vehicle in my price range and was very informative. All members I was helped by at Dick Hannah were efficient, thorough, pleasant and understanding. Very professional staff. I had no issues with $$ as I had savings to use but Alisha Monahan was still aware of the stress and uncertainty I went through. Three days later I am delighted with my nice 2013 sonata and could not be happier with the service I received. Thank you.

jvasruiz360

Aug 1, 2015

My experience with Dick Hannah Honda was very pleasurable the staff was very helpful.Matt was my contact person and I have to say he was very helpful and relatable which put me at ease with the process.

TP

Aug 1, 2015

I bought a car from Aundraya last week and she was very helpful and knowledgeable about the Honda product. She even took the time to make sure I know how to properly use my car and even my Bluetooth which is hard for me because I am not use to all this new technology. I would definitely recommend her and the hannahs to anyone!

Coolbeans

Jul 31, 2015

I really didn't take their "believe in nice" slogan very seriously until I worked with Jack this last week. He gave me all of the answers I needed and helped me to feel like I was in control of the deal. Rather than the greasy salesman that you might normally imagine on a car lot, the guys at Dick Hannah all give off this vibe that no matter how much money you want to spend, your time is important. I guess that's what happens when you don't work off of commission! Love it! Definitely go check them out and hey, why don't you ask for Jack because he was amazing and will get you the car you want without all of the mind games :)

Genya321

Jul 31, 2015

Luis is very patient, helpful, and easy to deal with. He stayed almost till midnight till they finalized sale. I am very happy with my new car.

Happy Honda Owner

Jul 31, 2015

I needed to replace my car, it was totaled I went back to Dick Hannah Honda.It was great , I called Judy, she had the vehicle ready when I arrived, She helped me again!!Thank you Judy

Jeffrey 2121

Jul 29, 2015

Had an odd sound coming from the engine of my 2009 Civic. I had nothing on the dash or any service lights at all. I drove to a few independents who all could not tell me exactly what was going on with my car and wanted to start replacing parts to see if that fixed the problem. I was cautious about going to a dealer as I always thought they charged more than most mechanics and so when I could not get an answer I drove to Dick Hannah Honda in Vancouver. I drove in and was greeted by the nicest person, Natalie Chambers, who made sure she understood everything before taking my keys and directing me to the waiting area. I watched her from the waiting room as she directed mechanics to find the issue with my beloved civic. I waited about 20 minutes and then she came into the waiting room and told me the issues that no one else could find. They could do the repair while I waited or I could come back she said. I took a leap of faith and waited for the car. In about an hour they rolled out my civic with a fresh wash and parked it right out front. The total bill was under $150.00 and I was on my way in a jiffy. Everything was explained and I was treated with dignity and respect from the moment I walked in. Other shops were starting at around the same price to try and swap parts to fix the issue, but at the dealer I got it fixed right the first time and with no guess work. I am no longer scared of going to Honda to have my Honda fixed and maintained.

Frenchy

Jul 27, 2015

Just wanted to thank Lewis for being so awesome and answering all our questions. You made buying our car on Saturday an enjoyable experience. You were very informative and very pleasant to work with. Once again thanks so much. On a personal note a big Thank You to your son.

glongcatz

Jul 21, 2015

His lack of customer service , information follow up and careless attitude resulted in my wife and I going across the river to purchase our new Honda Pilot.

SalmonSlayer

Jul 21, 2015

I recommend going straight to the internet sales representative and getting past the typical negotiating sales method. Nick was friendly, knowledgeable and enthusiastic about Honda product. He developed confidence that I was buying a good car for my family. He was also genuine and empathetic when I expressed a concern for my financial commitments. This young man has potential. Good luck keeping him.

Honda Fan 1

Jul 20, 2015

We purchased our new 2015 CRV at Dick Hannah Honda this morning. The entire buying process was very pleasant and enjoyable. We found the new vehicle we wanted on their lot on a Friday afternoon and concluded the buying and trade-in discussion at that time. We returned to the dealership on Saturday morning, signed the purchase agreement paperwork and drove our new CRV home. Lewis Williams was our sales representative during this process and did a great job. He made the entire process very enjoyable. Lewis was very thorough and highly knowledgeable. We had purchased our last new Honda from Hannah Honda and worked with Lewis Williams for that sale as well. We highly recommend Hannah and Lewis Williams. Ed & Susan..........

Pat1941

Jul 19, 2015

I took my car in for it's first oil change, tire rotation and fluid checks and fills. I was there for about an hour and they had free drinks and popcorn and cookies and we all watched TV in the waiting room. It was a very nice experience. Thank you for making this a pleasant day for me.

2hondahouse

Jul 18, 2015

We bought a CRV at Dick Hannah new in 2013. Great car, easy buying experience so when we started looking for another car we went there first. Jack Livingston was great. Very informed about the vehicles and the comparisons between them. We walked the first day because the trade in wasn't what we wanted but came back 2 weeks later(?). Jack recognized our truck in the parking lot, remembered our names and we picked right back up where we left off and ended up buying a new Civic. He made the process easy. Had an answer for all our questions. Showed us a about the features and set up before we left. Reminded me about featured on my CRV I'd forgotten. Overall excellent customer service and excellent experience. Thanks for making it easy.

Jersum25

Jul 15, 2015

I came in wanting to trade in my car for something bigger and affordable. I came to see Dylan Connell and he was awesome! I got just what I wanted and couldn't be happier! I highly suggest going to dick Hannah. Customer service was on point and and the dreaded car shopping wasn't so dreadful.

RN5HappyGAM2

Jul 14, 2015

I couldn't have asked for anything more perfect! Dylan Connell, my salesman did not pressure me and allowed me to get everything I wanted in an SUV for the cost I was trying to stay in. I will definitely be referring my friends and family to see Dylan. Thanks again for making my car experience perfect!

Butch

Jul 4, 2015

Very unprofessional. Stated document fee was not negotiable, that Toyota did not use real leather. Also sign on car stating that added dealer options were included in the price...did not apply if they lowered the price (excuse me!) Overall experience showed a complete lack of integrity and out and out dishonesty.

2thabreakofdawn

Jun 30, 2015

I haven't bought a car since 2009. I spoke with Lewis Williams on Friday regarding the process of getting another car. He directed me to the web. I found the car I wanted on Saturday and on Sunday he had the car brought over to the dealership. It only took about 2 hours for the deal to be completed. I am very happy with my car and the service provided. When I decide to buy another car I will definitely get it with this dealership and Lewis as my sales person.

Mardi t

Jun 27, 2015

I had an excellent experience getting my car serviced. Both Natalie & Lisa were the very best - they explained everything to me & both were professional yet kind. I am very happy with Dick Hannah.

Dutch67

Jun 24, 2015

Worked with Shawn in the service center to get my van repaired. Shawn was great to work with - answered all my questions, timely response and worked hard to fit me in to a packed schedule. Thanks Shawn!

peejay

Jun 18, 2015

I purchased a used vehicle from Dick Hannah Honda. I had been in contact with Judy who works with internet sales and she assisted me with the vehicles that I had expressed interest in. I was asked several times by other employees if I would finance with them if they could get me a better rate, although I already planned and was approved for an auto loan by my credit union. They weren't pushy, but did insist that they could get me a better deal. I declined, as I prefer to go with a tried and true banker.

Michael & Jean Marie

Jun 14, 2015

What a blessing it was to work with Jack Livingston while purchasing our new Odyssey. He was extremely friendly, knowledgable, professional, and never pressuring. While for many people, buying a new vehicle can be a nerve wrecking stressful experience, but at Dick Hanna, the no haggle pricing and great customer service made the whole thing actually most enjoyable. Thanks again Jack!

paulac

Jun 4, 2015

My experience buying a car with the help of Steve Deford was very nice. I felt that he worked really hard to get me the best deal possible. I will definitely tell friends and family about my experience.

Shanon Shannon

May 29, 2015

So pleased with the service I received from richard thank you

creagar

May 29, 2015

I brought my car in for an oil change and had wonderful service from the employees in the express service department. I received an extremely welcoming greeting by your staff member Allie who was a great help. She even provided me with a list of recommendations from the technicians that helped me get my car back into tip top shape! Fantastic service that will have me coming back for my next oil change.

Coachtodd

May 28, 2015

I brought my car to Dick Hannah Honda after watching the news pertaining to air bag recalls, I was greeted and referred to a gentleman named Che who was amazing and reason I am writing the review. After typing my vehicles information in his computer he confirmed my vehicle was actually not only due for those two recalls but also another one I was unaware of that involved my headlight switch. I let him know I felt uneasy about driving my vehicle and he was so great, he not only got my car in right away, he arranged a shuttle ride for me to get to work so I did not have to bring the car back, and even picked me up when my vehicle was completed. I even received a complimentary vehicle inspection and was contacted by text which I thought was fantastic as I was unable to take calls while in meetings at work. I could not thank him enough for the work that he performed on our vehicle and for taking the time to listen and offer alternative transportation and communication methods. Che was so fantastic, He is a true professional.

zacks73atwa

May 22, 2015

We had bought a Honda from Dick Hanna 6 years previous, and knew they offered an outstanding product and great service. The new experience didn't change any of that... we bought a great new car (Crosstour) and the service from Dick Hanna was the difference. Any dealership can offer a good price, but I'm old school, customer service makes the difference in making a purchase. Knowing that you are dealing with a caring and honest dealership for years after your purchase makes know I made the right choice in using Dick Hanna Honda.......

Gardener

May 20, 2015

This is the first time I have bought a car without my late husband so I was nervous. The salesperson, Judy Gomez was great. She made suggestions but no pressure. She was so helpful with showing me all the computer stuff on the car.

Shamangirl

May 15, 2015

I have not had to buy a car for over 12 years, so going in to a dealership was a little intimidating, knowing how most dealerships operate. I was pleasantly surprised to have such a good experience buying a car. My salesperson, Dylan Connell, was fabulous and very helpful and transparent. I love my new car, and hope it takes me through the next decade. Thank you for making it a good experience for me. Aimee Taylor

Libbymayea23

May 13, 2015

I had a great experience buying my first car with the help of Dylan Connell, he was so friendly and helpful! Best guy ever, I am very pleased with my car and couldn't be happier! Thank you! :)

Racer72

May 13, 2015

I normally have my Pilot serviced at a different dealership but had a poor experience. I thought I would give Dick Hannah a chance, and I was not let down. I was greeted in such a friendly yet professional manor by Ray. He text me as soon as I left the dealership and kept me updated through the stay of my vehicle. When I picked up my vehicle, Ray explained everything that was done. I could not have asked for a better exerpience. Thank you Ray and thank you Dick Hannah. I will be back when I am due for my next service! It is making me select an employee that I worked with, but Ray isn't listed. It won't let me proceed without clicking a box next to an employees name, so please disregard the employee I was forced to select.

Paradise Yacolt

May 11, 2015

Lisa Maunu is what all service writers should be. I pulled in with many dash lights flashing with no appointment and she still provided excellent service. A gentle reminder that appointments are best and I was out the door with my Pilot running perfect. The best part is it was all covered under warranty. Nick in sales also showed me around while waited which was great. Who knows, maybe I found my next new car....whew!Thank you Lisa for making my trip to service painless,Misty

bobeval

May 9, 2015

My original purchase was unplanned, but the staff helping me decide on a purchase made things so easy, that I ended up buying a car. I never have forgotten that.For my most recent service, I give the dealership highest marks (something I normally don't do when evaluating) because there was concern as to my needs while waiting for the service to my vehicle. The questions were friendly and gave the impression that there was care for the customer. Although the service department was in a reorganization mode, I was briefed as to where I could wait in comfort and watch TV and/or sit with a cup of coffee. What I liked most, was the end of service brief that explained the process having taken place. It was not hurried, and my questions were answered quite well. I was impressed and feel the gentleman (sorry, I don't have his name as I write this) represented the dealership VERY well.I live over 45 miles from the dealership, but feel the drive and inconvenience is less important than the fine service I get for my vehicle. Because of that, I have never had anyone else but Dick Hannah Honda do service on my vehicle. I have thought about it, but have no recommendations for improvement of any kind. All of the staff have performed especially well.

HondaFit0004

May 5, 2015

So, I need a new car but I don't have the best credit. I look all over and couldn't find anything! I applied online at dick Hannah Honda and got a call from Lewis Williams. Lewis walked me through every single step. I get to the dealership and he explains everything to me. He says "based on your credit we can offer you this apr." I was fine with that but told him I thought it was a little high. Sure enough he comes back with an even better rate and offers me more upgrades at the same price! Lewis Williams is who you want to go see! He hooked me up with a 2015 Honda Fit and I couldn't be happier. Remember to ask for Lewis Williams. He will take care of you.

Leilaniboyer

May 4, 2015

Best experience with no hassle! I'll be back for my next oil change! The only disappointment was my car did not get washed or vacuumed because the service area is getting remodeled! :(

Happy Honda Owner

May 1, 2015

I had been looking for a car for almost 2 months. It was going to be a CRV or a Rav4. I went to Dick Hannah Honda and met with Judy. She new her product, as well as her competition. I was surprised how easy it was. I was determined not to buy that day. Judy was honest and very helpful..I went down the street to look at my other choice. I received the run around with different sales people. I knew I was finished when the last salesman told me the CRV was not a good vehicle. Needless to say I went back to the Honest and up front Dealership with employees who are there to help and not there to try and sell me

Barb&Bax

Apr 27, 2015

I was comparing several vehicles close to the Honda CRV, and Mike was very helpful in explaining all the features of this make and model. He was knowledgeable of what the competition was offering, and was willing to have all three available at this dealership to test drive. He was friendly, had good follow-up, and I would recommend him to friends and family.

TrishaLong05

Apr 27, 2015

Natalie Chambers is fantastic! I would recommend her to anyone. She was tentative, informative and friendly. She made sure my car was all taken care of and in a timely fashion. Thanks for the great experience!

Michael

Apr 17, 2015

Buying a new car can be a very painful experience. The purchase of our new Honda CRV through Lewis Williams was open and very comfortable.

Randybubba

Apr 14, 2015

Lewis was my sales professional. He was a true professional a man of his word and he called back and emailed back and text back every time without delay everything you said he would do he did probably the best car buying experience I've ever had .

hondaguy2

Apr 14, 2015

I purchased my new Honda Civic from Dick Hanna Honda last Sunday, and Lewis was extremely helpful in discussing and helping me test-drive the car I chose. I always felt Lewis was there to help me through the process.. Plus He's truly nice guy! Thanks Dick Hannah Honda. And thank you Lewis!

S Lott

Apr 13, 2015

Paul & Frank were there the time I pulled my vehicle into a garge for the service. I appreciated awesome customer service experience n friendly attitude both Paul & Frank are give to their customers!

kaymor

Apr 10, 2015

I was so happy to find the perfect car here. After explaining me and my husband's credit/car situation, Nick was able to get us well taken care of!! It was a stressful week for us and he treated us so well with honesty respect and high consideration! He's the real deal, the go to guy to see if you need a new or used car anytime! Thanks for the wonderful 2010 Accord Nick!

Ilianarauda

Apr 8, 2015

Very good experience. We didn't spend as much time there as I expected and everyone was very friendly. I liked that they took our picture with our new car too!

bnguyen2010

Apr 7, 2015

I brought my Honda Odyssey in for service last week. They got the job done sooner than I expected. Wonderful customer services always. Will recommend to others.

MissBardahl

Apr 7, 2015

Even though the service department is going thru a remodel and the place is a mess, they got me right in and right out in less than an hour. Totally impressed with the service department.

jeff56

Apr 6, 2015

Best place ever! Will never go to another dealership again. Up front prices and willing to drive almost 2 hours to deliver our car on a holiday. Also took the time to help program and personize all the electronics.

rwoods

Apr 2, 2015

My husband and I came to your dealership just to compare deals we also went to chevrolet and gmc. We spoke to Lewis Williams the first day we came there and he was so very helpful letting my husband try sitting in the cars because of his bad leg to see how easy he could get into them. We appreciated all his help and the info he gave us. When we came back a few days later we spoke with Mike Melnick who also gave us excellent service and was very helpful we have no complaints about our experience there.

violin1789

Apr 2, 2015

I was looking to replace my old car. I couldn't find a better salesman than Michael Kiss. He was patient and professional and he helped us to find the the perfect vehicle. I was able to drive three cars and I am very happy that I got the Fit, not the Yaris what I was originally wanted. Michael was right, I got a much better value for my money and my payment is more affordable than i thought. Keep up the great work, Michael!

SupToo

Apr 1, 2015

Painless and professional. I was not looking forward to buying another vehicle at all...However Dylan made the experience completely bearable and expedited the process whenever possible. I am quite satisfied with the automobile I chose to purchase and overall surprised with the collective honesty and transparency of every employee I met.I would definitely recommend this dealership to any one interested. Especially since I have to deal with their competitor whenever servicing my Saturn...

NonameNewcar

Mar 31, 2015

I recently visited this dealership - I was so surprised with the salesman Dylan Connell - It was almost like we have known each other forever and he knew exactly what I wanted. He was very attentive, yet not overbearing like the normal car salesman. I am overjoyed with the service received!Thank you Dylan Connell for everything!

rachellesimmons

Mar 31, 2015

Dylan Connell was an honest, transparent, and trustworthy salesperson. This was our second purchase from Dick Hannah (DH). Hands down, Dylan is the best car salesperson we could've asked for. I went in with a specific car in mind that I saw on the online inventory the previous afternoon. However, that car sold prior to when I came in. Dylan listened to what I was looking for and helped me find something that met my needs. Although I spent more than twice what I planned on, I know this vehicle will work out great for my family. When it is time for our next family vehicle, we'll call Dylan for his patient, friendly service.

farm mom

Mar 31, 2015

Was ready to trade in my '05 Odyssey (which I loved) and get an suv or truck to handle the farm/towing needs of my family. Nick Barnes assisted me in my search and I was very pleased with his knowledge and helpful service. It was nice to feel comfortable with a sales associate and not feel pressured.

pepper

Mar 16, 2015

Lewis is a kind and caring person. He listened to my needs and did not rush through my purchase. Lewis customer service is exceptional.Thank you Ja'Vonce

JosephVet

Mar 9, 2015

3-09-15 Took my 2013 Honda Pilot EX-L to Dick Hannah Service Dept. due to vibrations during 35 to 45 MPH and especially en the cold. I was greated very nicely by Liza the service tech. She immediately got started to resolve the problem. Result software update performed and propeller shaft replaced all under warranty. Vehicle drive is good no vibration. Excellent service!

PetVet2002

Mar 7, 2015

I had previously purchased a 2008 Honda Fit at this dealership back in mid-2008, and I took it to them for all the servicing. Everything went swimmingly every time. That last time I took in the Fit for servicing a few weeks ago, my service advisor, Natalie, introduced me to Judy, one of the "Exchange" folks; I told Judy that I was looking for a used Accord with extra features. She took down some information, showed me a car that was very close to what I described, and really listened to me. I ended up not purchasing that particular car that day (I wanted one a few years newer). Judy called me last week and let me know about another car available. When I went in that afternoon, that particular car was way out of my price range (and to be fair, Judy and I had never really talked price in much detail, just the kind of car I wanted), so her colleague, Linda, showed me several other cars that fit the bill. I ended up buying a 2013 VW Passat that is PERFECT. The price was perfect. The extra features are perfect. The entire process was perfect. No stress anywhere along the way. I hadn't expected to purchase a car that day, but everything fell into place and it was a great purchase experience. I would *definitely* recommend Dick Hannah Honda to anybody wishing to purchase either a new or used vehicle. And kudos to Dick Hannah/The Hannah Family for switching to salaried salespeople. You can tell the difference in the low-push approach to dealing with customers. Job well done.P.S. I also worked briefly with Nathan Rodeman in the past, and he was quite good. No pressure, and very knowledgeable about tons of car makes/models!

Korie Deussen

Mar 6, 2015

Immediately I was welcomed by Cody when I came onto the lot. I had an idea of what I wanted and Cody was very knowledgable and helped me through all my questions with patience and a positive attitude. It was easily the best experience I have ever had with any dealership because of the lasting impression Cody left. I'll definitely be referring Dick Hannah Honda to others.

HaileyTatman

Mar 6, 2015

I'm a first time buyer, and so the situation was all sorts of complicated! Cody did her best to make the experience as easy as possible and got me out of their in a nice Mazda 6! I love my car, Cody was incredibly nice and stayed with me during the whole process. She even helped me switch belongings from my old car to my new car! So happy with my purchase and will be coming back with all my car buying needs!

EmilyK

Mar 5, 2015

I was greeted immediately with a smile and some friendly conversation. My wait was short and they caught a couple things I didn't know needed service.... All for a decent price! Awesome service!

Lilly

Feb 20, 2015

Super easy and almost effortless Subaru Purchase and Service. I bought my Crosstrek Nov. 2014 so it's been a year now. I get my scheduled services done and I have no complaints. . Thank You, Lilly M.

Shannon

Feb 19, 2015

I came in a couple of weeks ago with my sister to purchase a car. I have dealt with Dick Hannah at many phases of life - no credit, bad credit, great credit - every time I was treated with courtesy, dignity amd respect...which is why I only go to Dick Hannah and refer all my friends there. This time was no different, Jack was great. He is very easy to talk to and made the car buying experience an easy one. Thanks again!

jaedbme

Feb 17, 2015

Nick was super friendly and FAST!! He was running the whole time we were there and the entire experience took less than 2 hours. I had researched the vehicle, but Nick made sure to point out all of the features, set me up with 3 months of free XM Radio and helped set up the blue tooth feature.The fact that Dick Hannah is a partner with my credit union was a HUGE plus!I will definitely refer friends and family to this dealership!

Trisheal

Feb 15, 2015

I am loving my new car so far. I am really glad that mike cared enough to really try and make things better so that I could get my Passat. I rally appreciate his friendliness and professionalism, made me feel like part of the Honda family not just some client that is tying to get a new car.

cathect

Feb 12, 2015

Bought my 2015 Honda Fit from Dick Hannah late last year and had a great experience (especially compared to the mind-boggling levels of sexism at some other local dealers). Sales staff were friendly, open, asked questions, didn't make assumptions about what I wanted/needed/knew. And I walked out with exactly the car I wanted.I took it in for its first service this week, and had a similarly fantastic experience. Service took about 90 minutes, and for $52, staff changed the (synthetic) oil; checked on alignment, tire pressure, wiper fluid, etc; and gave it a great internal & external wash. Felt like driving away with a new car all over again. Thanks!

nverv

Feb 11, 2015

We ventured into the dealership just to check out the CR-V's and met up with Dylan, probably the most helpful and pleasant car salesman I have ever worked with. Not only did he make himself available to every question and concern we had, even on his own time, but made sure we knew he was available for any questions we might have during and after the sale. We are extremely happy with our new CR-V, and thank Dylan for making the purchasing process easy and painless!

babulous

Feb 10, 2015

Love my "new" car!! Lewis made the entire experience smooth, easy and painless. I appreciate his hard work very much. I got exactly what I wanted. VERY happy :)

waustin999

Feb 9, 2015

My wife and I didn't know what to expect when buying a new car and with the stress we were feeling from our old busted car sitting back home it was a huge relief to have a simple, straightforward process to test drive and buy the car we wanted! We always go into any major purchase with our homework done but working with someone like Dylan who showed enthusiasm for our vehicle of choice and plenty of information about what Dick Hannah had to offer helped make the choice much easier. He ran down to Gresham to pick up the exact car we wanted and we left that same day with our brand new 2015 Honda Fit. A great customer experience and very affordable prices would make me recommend this location to anyone looking for a new vehicle.

Brandon

Feb 5, 2015

I headed over the mall area to look for a new car. I ended up at the Honda dealership where I was greeted by Michael. I was unsure of the dealership at first because the selection seemed a little small compared to others, but Michael did a great job showing me a surprisingly big selection of cars. He took me lot to lot, listened to what I wanted, and I ended up with a new Honda Fit. He was patient, confident, and quick to check on other cars or get back to me during the negotiation. I'm really happy with how the deal worked out, I definitely recommend this dealership.

Sooner405

Feb 3, 2015

Excellent and quick service! I got what I wanted and more! Everyone was helpful especially the car salesman. He went the extra mile on making sure I was happy and satisfied.

Ann

Jan 29, 2015

Service was efficient and completed within the time promised. All staff I dealt with were friendly and respectful. I will continue to have service done at Dick Hannah Honda.

Hwhiteduong

Jan 28, 2015

Dylan was especially great, a few days a go I had received the call saying that my license plates had arrived. Unfortunately I had work so Dylan made a special trip down to Portland and delivered them to me at my work.

LOisCooks

Jan 27, 2015

I've just purchased a 2015 HONDA Pilot & the transaction was excellently handled by Lewis Williams. Lewis is awesome, friendly, knowledgeable, and had a great attitude for excellent customer service. It's a whole different experience these days when you make a purchase at a Hanna dealership! I used to tell everyone I could not to go to any Dick Hannah dealership because of their crazy sales shenanigans. This is my second purchase there since those dark days and they are so vastly improved even over my last purchase in 2005 it really is amazing. I'd honestly call it a complete turn around and am a "customer for life" now.

Wiswalla

Jan 27, 2015

Michael Kiss was the salesman who helped a family member purchase a car about six months ago, and I was impressed with his service then, so I came back to see him myself a few weeks ago to buy my first dealership vehicle from him as well. He showed me exactly what for my wants and needs and made the discovery process clean, easy and simple. He is friendly, knowledgeable and has a bit of humor to top it off. I couldnt have asked for a more pristine first experience with any dealership! Definitely a DH fan for life!(Missy from the office made the paper signing a breeze as well! Props to her!)

Srdean0904

Jan 26, 2015

Shawn kept me informed, exceeded my expectation by completing the service on my Honda before the time that I was told it would be done.

Judy

Jan 26, 2015

We purchased our Van from Dick Hannah and my husband and I had the best buying experience that we have ever had. The staff were very friendly and we purchased a very reliable car that was clean and in good condition inside and out.

Jerbear64

Jan 19, 2015

My wife and I had a great experience in purchasing a car from Dylan. We told him exactly what we were looking for in a new car and show us cars that would meet our needs. There was no pushing us to a more expensive car or trying to get us to look at other cars with a higher price tag. Even during financing there was a never a push to add additional items on. If we said no to a package add-on, it was never brought up again. We got exactly what we wanted.

Sam

Jan 16, 2015

The team at Dick Hannah is always friendly and efficient in taking care of my Pilots - we have had great service and experiences with our service needs.

PDXMark

Jan 13, 2015

First time at Dick Hannah Honda after my recent move to Portland. Very impressed all around! Super-friendly and helpful service agents. Reasonable prices, and they even finished the work sooner than promised. Bonus was the auto-dealers' deli right next door, so I didn't have to miss breakfast while my car was being serviced! A first-class dealership.

ronpennie

Jan 11, 2015

We had our 6 month oil change done in December on our new Subaru Forester and once again the service was exceptional. We have been back to the dealership a few times and each and every time the service and customer service is great. Peter Maher, our sales representative was once again available to take all the time we needed to go over a few questions again with us that we had. We feel that Peter is very knowledgeable when it comes to knowing everything about the cars he sells. We have asked this young man SO MANY questions and he is on top with the answers. He has helped us so much in learning all about our new car. We highly recommend, in the future for anyone wanting to buy a car at Dick Hannah to request him for your salesperson. We also highly recommend Dick Hannah for their service department. Happy Customers

ggt525

Jan 10, 2015

My name is Marie and I am going to qualify my review by stating that after teaching for 32 years in public education, I find myself to be a good judge of character. This ability became apparent again upon meeting Tyler Van Sant, car salesperson at Hannah Honda in Vancouver, Washington. I met Tyler and was very impressed with his professional demeanor and no pressure attitude. He was able to teach an old dog new tricks (technology based) in the new 2015 Civic. I left that day knowing I would return to purchase a vehicle from him. Upon my return, Tyler led me through most of the purchase process-although there was one more gentleman involved in the process of purchase. Tyler made it more pleasurable to go through the process because, as most of us have experienced, it can take awhile. I hope that Honda has big plans for this young man in management related fields I know he has a promising future and will not disappoint. If you're looking for a great experience when buying your next new car, Tyler Van Sant is your salesperson. As stated in the title, he truly is a gem

minnie

Jan 8, 2015

We purchased a car from Dick Hannah and were pleased with how the transaction went. Nick made the experience much better as he was very patient and easy to work with. We would recommend him to others!

cfildinger

Jan 5, 2015

We shopped around Vancouver and Portland for a new Honda Odyssey. Dick Hannah Honda was the first dealership we visited and the one we ended up buying from after negotiating with several dealerships in the area. We found their price the most competitive and the overall buying experience pleasant, especially since nobody there is working on commission. The sales rep we worked with (Nick B) was very informative, friendly and sociable and a major deciding factor for us end up buying from Dick Hannah. We didn't feel pushed or manipulated in any way. In the end, we were very happy with our purchase but ended up having second thoughts on the extended warranty plan we opted for. We went back to the dealership the next day and were able to change the policy without any problems. The ease at which they let us change the contract again confirmed to us that we definitely selected the right no-hassle dealership to buy from.

bnj

Dec 24, 2014

We use Dick Hannah Honda for the maintenance on all 3 of our Hondas. The quality of service is excellent. In addition to the basics, they do all the little things necessary to keep your car in top condition for many miles. Two of our Hondas are well over 100,000 miles, and still drive well and feel comfortable to be in.

sailorholladay

Dec 24, 2014

I had a really great experience buying my first ever car at Dick Hannah. First off, Linda drove to pick me up at my job in Portland to look at cars. She tirelessly took me around to all the cars I wanted to see and helped me through the financing process once I decided on a new Honda Fit. They weren't able to get me the APR I was looking for, so they lent me a car to drive for free while they worked on my financing the next day. Lo and behold they got me a better APR the next day and Chris helped me with all the paperwork and got me settled in to my new car, answering every single question I had about the Fit. April in financing was awesome too, and she went above and beyond as well. I was not expecting so much honesty, integrity, and kindness from my first car-buying experience. Thanks guys!

linda

Dec 21, 2014

Cody is great! You need a lot more people like Cody. Very patient with us, since we didn't know what we wanted. I would DEFINITELY come and do business with Cody again! Linda Woodward

OGShowtime

Dec 21, 2014

Lisa in Service is absolutely amazing. She remembers me every time and my vehicle. She knows exactly what I am looking for with service and she gives me the options when to complete different things that need to be done. I needed my interior detailed and the service is not usually available on Saturdays, but she made it happen and they did an amazing job.Dick Hannah is Amazing from Sales to Service!! I am a lifer for sure!!

vickilaub

Dec 15, 2014

Buying a car is not one of my favorite things to do, usually due to the hassle. This time it was great, from the courteous meeting of Dylan as we arrive to the speed at which Missy got the paperwork finished.

ondarox7

Dec 13, 2014

Buying a car has not been high on my list of fun things to do but my experience with Dick Hannah Honda proved to be different. Our salesman, Jack was friendly, fun and no nonsense. Top notch customer service. Definitely the place to to buy a car, new or used.

JH2ZMALL

Dec 7, 2014

Natalie Chambers was absolutely wonderful to work with. She hooked me up with a shuttle ride home even though they were done for the day. She kept me posted on other things that were recommended while my car was being serviced. My car was completed before the time given which is always a good thing. I was very pleased with everything!

SGPDX

Dec 5, 2014

Dick Hannah replaced my windshield wiper motor two years ago. This thanksgiving, my family got stuck on the road in a rain storm in Seaside when the wipers failed. We had to rent a car to get back to Portland and wait days until the weather cleared to go back to Seaside in order to retrieve my car and drive it back home. When I returned, I brought it in to Dick Hannah for an inspection. The report came back stating that my wiper linkage had failed (a $600 replacement/repair). The report also highlighted boldly in red that my compliance bushings were cracked and failed their standards test (another $600 repair.) I took my car to my preferred local repair shop for a second opinion. Within minutes of looking at my wipers, the repairman discovered that one of the bolts that connects the wiper motor to the linkage had simply not been securely tightened, so had fallen off (Dick Hannah's fault.) He replaced the bolt and my wipers work again! I also have pictures of my compliance bushings from his inspection of them in July of 2014 (five months ago) when they were fine. So, he looked at them again and confirmed that they were indeed, fine and had not failed (again, pictures of them today.)My local repair shop saved me the $1200 that Dick Hannah was prepared to charge me for repairs that were not necessary. I can only deduce that the folks at Dick Hannah are either totally incompetent or liars and thieves. Either way, I will never bring them my business again.

ramseykid

Dec 4, 2014

In 1995, my daughter bought a new Honda Accord at Dick Hannah Honda on Auto Mall Drive. In 2005, she decided to get a different car. Since my old Chevy Blazer was starting to cost too much money for me to keep it on the road, I decided it was time to get a better car. I bought my daughter's Honda, and began doing business with Dick Hannah Honda. After almost 10 years with you folks, now I am even more pleased with the service I get there, and the friendliness of the folks who work there, than I was almost 10 years ago. Last Tuesday I brought my Honda in for service, and was told that it would take about 2 hours to complete the job. So, I settled into the waiting room with a good book, expecting to get about half way through it that morning. To my PLEASANT SURPRISE, the work was completed in only 1 hour and 15 minutes!!! My hat's off to the friendly, helpful folks at Dick Hannah Honda, who keep my '95 Honda running so well! WELL DONE, Folks!

rekeesee

Dec 4, 2014

Thank you very much to Dick Hannah Honda for giving me the most friendly and the most pleasant vehicle purchase I have ever had. The first dealership that actually met my financial numbers instead of me having to work with their numbers. Don Beeler was the most down to earth salesman I have ever dealt with. I will definitely go to Dick Hannah for any future vehicle needs and will highly recommend Dick Hannah to any and all my friends and family who ever need vehicles. Thank you very much Don for your time and kindness Robert & Lorraine Keesee

toninutter

Dec 3, 2014

I bought my car from Dick Hannah Honda a while ago, but I recently had a few questions about some of my vehicle functions as well as my service contact. I contacted Dylan and he answered my questions with an excellent foundation of knowledge. I am thankful I was able to go back to my salesman-even after I purchased my 2014 Accord and he was still more happy to help me out!Thank you, Dylan! You were a great help and you continue to provide excellent customer service! It is greatly appreciated!

zach_autumn

Dec 3, 2014

Dick Hannah Honda was excellent with there help. They worked hard to make sure we could get a car that had no issues since we have two young childre . We can now drive safely and get to work do to Luis getting us approved.

lindas22

Dec 2, 2014

I recently sold my wonderful old Honda and was looking to update to a new one. I was pretty nervous once I got to the lot, but then I was approached by Michael Kiss and I instantly felt better. He was so incredibly friendly and patient with me, and was extremely knowledgeable about all aspects of several different cars. He was very honest and it was refreshing to hear what he thought was good and bad about each car and really helped narrow it down for me. I never felt pressured or stressed out, in fact he was fun to work with and at the end of the day I got a lovely new car at a great price. Thank you for such a great experience, Michael!

HuntH

Dec 1, 2014

We had been all over Oregon and Washington looking for a 2013 Ford Edge, we should have gone to Lewis first. He realized our time was precious. Lewis showed us what we wanted and helped get us the amenities we required in a short stress free time period. Go see Lewis!

Carol80

Nov 26, 2014

Because my husband is very ill and wanted to buy me car, he asked our brother-in-law to get some brochures so he could check out the various models. They went to several dealerships and brought us information but only one person called us to offer to bring cars out for us to see. Cody Chan called to offer to bring a car out but was never pushy. She merely offered to bring out a car and left me her number. We called and she brought out the model we wanted to check out. She was very pleasant and considerate of my husband's health. We liked her and we liked the car so it was a no-brainer. We bought the car and the more I drive it the more I like it. It was a very pleasant buying experience.

codyswearingen

Nov 26, 2014

I found my overall experience to be satisfying. Don was excellent to work with and I suggest seeking him out specifically to help you in your purchase of any vehicle within Dick Hannah's auto group. He is down to earth and well versed in his knowledge. I noticed that he was definitely in my corner when it came down to the finance desk offering their backend upsales which I found out of the ordinary since most sales associates would side on their employers need to make the upsale. This point alone showed me that Don really listened to my needs and has a great sense of integrity which is hard to find amongst his peers in the industry. Once again, for a real straight forward and honest experience seek out Don (I don't think he is just limited to the Honda store).

Mgraves186

Nov 21, 2014

Following a traffic accident I suddenly found myself shopping for a new car. As I walked onto the Hannah lot, Michael Kiss met me and helped me decide what I wanted/needed in a car. Then he patiently showed me some options. A short time later I was signing on the dotted line. He even helped me get it home! Not the typical car-buying experience I recall from years past.

KendraZ

Nov 18, 2014

I met with my salesman Don Beeler late on a Friday and he helped me narrow down my decision to a few options that fit my needs. He made the experience easy and fun by engaging me on my level, we laughed, we cheered, we joked about the car I had been driving for 13 years. We test drove a few cars and he didn't push me into a decision when I chose to take the night to think about what I really wanted. I came back early the next day with a clear decision, I bought a 2008 300C. I'm pleased with my purchase, and am appreciative of the follow up contacts from Don. Thank you Dick Hannah and Don Beeler, you'll see me the next time I need an automobile.-K

crystal.stann

Nov 17, 2014

I was very pleased with the friendliness and professionalism that Nick Barnes should us while we were looking for a new car. He took interest in what we really wanted and really got to know our interest. As well he made us feel like we were his first priority. I was very happy with my experience and am happy I chose Dickinson Hannah and received Nick Barnes as our sales representative.

monu_maverick

Nov 17, 2014

I got my honda cr-v today and I am very happy with their service. I was helped all the way by their sales person Aundraya. Before this I went to Dick's hillsboro and had an awful finance experience. Dick was able to not only match any dealer price but also offer me a great APR for my poor credit score. I would recommend them to anybody.

Laura Munyan

Nov 14, 2014

I was very pleased with my first visit to the service dept. They did more than I expected, and it cost less than I was originally quoted. This is my new service center for my Acura.

Angela Johnson

Nov 14, 2014

My salesman Lewis provided excellent service. He worked with us for a couple of days and when we got the loan we were looking for he came in on his day off to find the right car for our family. Thank you Lewis for helping make this car buying experience a pleasure.

Annie52

Nov 14, 2014

I was so impressed with Cody and his communication style. He was easy to talk to and he understood that I was limited in regard to Budget. With his help I was able to get all the services that I needed and kept it within my budget limitations. He was wonderful and keep me informed on the services and what was being done. I've been bringing my Honda(s) to this service center for some time and this is by far the best service I have had. Keep up the good work.

dcarroll983

Nov 13, 2014

Great overall. Left with a good interest rate and feel good about the car. Also got my insurance lowered at the same time. Thank you very much.

maddie.teeny.1

Nov 9, 2014

Being 18, you go to a dealership expecting to get turned away and treated like you know nothing. But my experience was completely different. Tyler did everything to help me, got me a car I loved!!! And made me feel like my first car was no big deal! He helped me so much, we went to different dealerships and searched and searched. He was willing to negotiate on the price. It was an amazing experience.

WilliamsFamBam

Nov 9, 2014

Lewis Williams did an excellent job and we look forward to another great experience with you all at Dick Hannah.Thank you for taking the time and being patient with us to make sure we purchased the cars that best fit our needs. I will be recommending this dealership to all my friends thanks to Lewis with his hard work and great customer service. I was completely satisfied with our purchase. Thank you Lewis.

Valeria Renae

Nov 7, 2014

I came in for service on my moms car. I was interested in the exchange, but my car was at home. Judy took the time to give me a ball park value and even showed me the new Honda Civic! I will definitely be back to buy from Judy when I am ready!

TorreyNikeDude

Nov 7, 2014

I went to Dick Hannah to do one thing, and that was to buy a new Pilot. I did end up doing exactly what I expected but I did not expect to meet a straight shooting sales person like Chris Nelson! He was great and I will definitely refer friends to him when they need a car. Thanks Chris!

amymg85

Nov 7, 2014

I must admit, I was hesitant to go to Dick Hannah at first as I have had not-so-great experiences with car dealerships in the past. The excellent service I received from Tyler has turned that around for me completely! He was friendly, very knowledgeable, and I felt no pressure as you normally do with car salesmen. Most importantly, even after I told him that I wasn't sure what I was looking for and that I most likely wasn't looking to purchase a vehicle today, he didn't change his attitude and was still just as willing to help me out. Overall it was a great experience and I wouldn't hesitate to recommend Tyler Van Sant and Dick Hannah Honda to all of my friends and family!

fabiane yeung

Nov 7, 2014

So my family was looking for a car, more like a CR-V or any car at the same type with low miles and good price. She tried to find it, we spend at least 2hrs I think, and she was very kind and helful. Finally we found the perfect car and she help us in everything she could and sometimes she calls to make sure there is everything ok. I really recommend her if you are looking for someone with a good humor and helful!

jjboruff

Nov 7, 2014

We have had the pleasure of working with Hank Lussy on a couple of different occasions through the service department. This October we were in to see him again only to start looking into vehicles that may fit our families needs. He was very helpful and knowledgable. We will be back to see Hank at Dick Hannah Honda in the near future.

DandTammie

Nov 4, 2014

My husband and I were looking to purchase two new vehicles. We started our search at Dick Hannah Honda, then, visited and test drove all over the Portland/Vancouver area over the course of a couple months. We went back to Dick Hannah Honda after feeling frustrated and pressured from other dealerships. This is when we met Steve Deford. Steve listened to our needs and made suggestions based on what we said. He REALLY listened and cared about us making the right purchase. We have owned several Hondas throughout the years and have never been dissatisfied. We ended up purchasing two vehicles, Steve and the Honda team made it the BEST car buying experience we have EVER had. I didn't feel pressured or frustrated, and walked away completely happy with our purchases. We love our new vehicles! Next time they will be our first stop and only stop. Customers for life!

sherlee

Nov 4, 2014

I was extremely happy with my experience at Dick Hannah Honda. I had a lot of questions that were handled swiftly and to my satisfaction. The whole experience was so different that any other I have had. I truly enjoyed myself and because of this time went faster and before I knew it I was done. Everyone was friendly and helpful. Don and I had a few good laughs, which is a must for me. He did an excellent job. I would recommend Dick Hannah Honda for sure.

diane.walter.56

Nov 3, 2014

I am so happy with everything about my new Honda CRV. Having owned a Honda previously, I knew I was looking at a quality vehicle, but the service provided by Dylan Connell was superb. He was patient, understanding, and kind, but also knew a lot about the vehicles and my choices. In the end, I got a great deal. The Customer for Life program is the real deal - why would I want to go anywhere else?

amymatovich

Nov 1, 2014

I was thinking about a new car for a few months and specifically wanted to work with Lewis Williams (who helped me with my first purchase 4 years ago). Very knowledgable, helpful and answered all my questions! If and when I get a new car, I will be visiting Lewis again!

pazzarella

Oct 31, 2014

I've had Hondas for years and, when I lived in Southern California, I always felt when I took the car to the dealership for maintenance service, they were always trying to find things wrong. After moving to Vancouver, I never felt that way about Dick Hannah Honda. I feel that they are completely honest. All the employees that I have dealt with have always been gracious and efficient and Natalie is no exception. She went out of her way to accommodate me when it was discovered that the replacement sideview mirror ordered was the wrong color. Of course, it really helps that there is a Barnes & Noble with cafe within walking distance of this facility!

Geri Savage

Oct 29, 2014

I was dreading the process of purchasing a new vehicle. I was pleasantly welcomed by Jack who I found to be kind, informative, sincere, and non- aggressive. He explained the options and features of the vehicle I was interested in and never bad-mouthed the competition. Jack didn't sway me not to test drive a similar vehicle at a competitor dealership. He just smiled and told me that he knew I would be back. I love my new car it's just perfect! Thanks again Jack for your stellar professionalism.

Gleenobly Butterworth

Oct 29, 2014

I had wonderful service at the service department. Lisa went above and beyond to help us. My AC works great, wipers are fantastic, other things seem to be working well so far. Thank you!

hball1375

Oct 29, 2014

Everyone I dealt with was so nice and professional. The whole process was easy and spelled out for me. I couldn't have had an easier experience. The salesman emailed me when the car I wanted was reduced. I was treated like a person, not another sale.

idella.williams.50

Oct 29, 2014

I just wanted to thank you for being patient with me. You made sure I purchased the car that best fit my needs and price range. I will be recommeding you to all my friends that are car shopping. I look forward to doing more business with you in the future.Thank you,Idella Williams

toninutter

Oct 24, 2014

My experience with Dick Hannah Honda was superb. I was lucky enough to have a salesman who walked me through every step. He showed me my options within my price range and was very knowledgeable on each choice. He remained encouraging even when I was unsure about which vehicle would suite my lifestyle and needs. Once I had made a decision, Dylan was kind enough to explain the purchasing process to me and help out during the entire process. Dylan made a terrifying experience, enjoyable. This was my first experience purchasing a vehicle from a dealership and luckily it went much better than expected. I appreciated having a salesman with an abundant amount of patience. He was courteous during the entire process. Thank you, Dylan!

clwhite79

Oct 19, 2014

Took my car in for its regular service. Only took an hour. I explained that I had recently lost my job. Jack provided me with a job application. And Frank went the extra mile as well, cleaning the inside of my windshield when I mentioned it was difficult to see out of it. They also accepted a coupon saving me $25 off my service fee. Life is hard and these guys really stepped up and helped me financially and by offering me a possible job opportunity. Thank you Frank and Jack!

maxaccord

Oct 14, 2014

Don was "all ears" as we discussed the kind of car we thought we needed, and we looked at the variety and drove them for a better feel for the ones on our list. Though Honda was what we thought we would purchase, we were also interested in the Subaru, and he brought one over to the Honda dealership for us to compare with the Honda we thought we might purchase. Don was consistently engaged in satisfying our needs, whether the car model, or color, or options and worked quite hard in identifying the car that was available for purchase that accommodated us--and there was only one available in Washington. We could not be happier with any aspect of the experience.

Jimarn56

Oct 13, 2014

Nic was our sales guy and made the experience very painless.It was nice working with someone who was very knowledgeable and courteous.I would definitely recommend nic and the dealership to anyone. Thanks to all involved

bcmalcolm

Oct 11, 2014

Don Beeler at Dickinson Hannah Honda took car of us and it was an easy experience. He was friendly and thoughtful about our needs. I've never had such an easy car buying experience.

pammalu

Oct 9, 2014

I've been going to Hannah Subaru for service for almost 20 years and 3 different Subarus. We have been happy with the service and found Hannah stands by their work. It's always a pleasant experience dropping off and picking up, very professional and organized in how they do things.

mmillerpdx

Oct 8, 2014

I had an excellent car buying experience with Nick Barnes and his team at Dick Hannah. All parties were knowledgeable and very upfront. They took a process that I used to dread and made it nearly painless! These guys, and more specifically Nick Barnes, are aces. I will certainly recommend Nick to family, friends and clients. Thanks!

pllvier

Oct 8, 2014

Hank W. Lussy at Dick Hannah Honda Dealership Vancouver was amiable and courteous. Everything went smoothly with the purchase of my new car. He was even generous enough to fill up both my gas tank and my husband's to boot. Thank you for an excellent experience!

Richard Wang

Oct 8, 2014

Service is great! it been 2 years, my car's service all done by Dick Hannah, it working fine and great mileage, I really satisify it.

Sonrisa Cooper

Oct 8, 2014

I called asking about a Honda Fit I had seen online that turned out to have been sold already - Dylan told me to stop in anyway, and when I got there he showed me two other Honda Fits that had just been traded in. I test drove one and fell in love with it. Dylan was extremely friendly and professional!I came back the next day and ended up doing all of the paperwork with Hank. Hank was very patient with me through my first car-buying experience. Everyone at Dick Hannah was great to work with.

larry.williams.35977

Oct 7, 2014

I was at Dick Hannah''s to get my oil changed. I was treated great. I ask one of the girls who worked there if there was another place to sit, as the waiting room was full. She not only took me to a table,, she also offered me popcorn, coffee or a drink. I was treated real well!

Jade Rawlins

Oct 6, 2014

Nicholas Barnes was very accommodating and knowledgable. He even stayed late to get us all the information we requested before making any big decisions. We were very happy with the customer service!

Eric H

Oct 3, 2014

I was looking for a Honda Accord Coup i called up dick hannah Honda and a Gentlemen picked up the phone, he sounded polite, i explained to him what i wanted and how i was going to purchase my vehicle with my parents helping me out.I set an appointment went in and i met up with Fredy he was friendly had me drive a few hondas explained all of the vehicles,i had never thought of a Honda Accord sport but once i drove i fell in love with the look and how nice it handled.I ended up buying one from there and it was the easiest buying experience Fredy took his time to explain the New vehicle to me how to use all my feature in the car.I would go back to buy again

Jayson Robidoux

Oct 1, 2014

Mr. Ross and his team exceeded our expectations - great communication, rental car provided quickly, and amazing work with our Subaru in a timely fashion = NO STRESS! Thank you!

patthirty3

Sep 29, 2014

Hank took the time to answer all my questions, and although I did not buy a car this time i will be back to see Hank when I'm ready!

momlunde

Sep 24, 2014

Having spent almost six months on my own looking for a Good Deal, I gave in to the branding and marketing of Dick Hannah dealership. And I'm glad I did. Should have done it earlier. To be honest I'd say the luck of having Michael Kiss meet me as I wandered into the lot, had much to do with it. He was gracious, calm, almost peaceful, and he LISTENED, and nodded and you just felt like he knew what was going to be Best for me! I wasn't there fifteen minutes before he did exactly that. I drove the car home overnight, fell in love with it, and returned the next day to do the paperwork. It was a good deal on both sides of the desk and Michael seemed like an Old Friend thru it all. I would highly recommend asking for him. And thanks, Dick Hannah Dealership for your service and a really Nice Experience! And Michael? You bud, are a wonderful human being!!!

michele.killion.5

Sep 21, 2014

Came in with hard credit and paperwork to work with and everybody worked really hard and got me exactly what I wanted ! Tyler picked out the perfect car for me not even knowing what I wanted! Everybody was amazing and I will be back !

Budster4

Sep 19, 2014

We had an awesome buying experience with the purchasing of our new 2015 Honda Pilot. Judy Gomez was great to work with and extremely helpful. This is our second Honda Pilot from this dealership and we'll be coming back for more.

Maskedm007

Sep 18, 2014

Great buying experience I kinda feel bad for beating up nick so bad but he took it well. Thanks for the best deal you gave me and for making all of Portland dealers including wilsonville Honda like dirty used car sales people that couldn't even sell me a minivan. Nick you deserve a raise for taking all my crap :) , and thank you for all your time and effort for getting my wife her minivan.

dan_annm

Sep 17, 2014

I came in to have my 2006 Honda Accord serviced. Aimie? I don't know her last name....but, she has long curly hair and was just so efficient, nice, and answers all of my questions. She was just pretty awesome! Thant you Honda Dealership for this excellent service employee!!!

suzann27

Sep 16, 2014

Love Love Love this dealership and Aundraya Gonzales is so nice and sweet but most of all she is helpful and truly wanted to make us happy. This is our second dealings with Dick Hannah Honda and we will be back. The last time we purchased a car we worked with Judy who is also wonderful. Would totally recommend this dealership, not to mention Honda's in general!!!Thank you, Jonathon and Susan Sanders, oh and Peanut too!

kendacar001

Sep 15, 2014

Car buying is generally not ones favorite thing to do, but Dylan not only made it palatable, he made us come back and choose Dick Hannah Honda. We have never purchased a brand new car and it took 2 weeks of searching and 3 days with Dylan test driving over and over again before we decided we had the right car for our needs. He was patient, supportive and understanding without ever pushing anything. Plus he's just a really nice guy. Thank you, Dylan, for keeping the smile even when I asked to drive it 'one more time'. You're the best & we love you and the car!

teeteaa

Sep 14, 2014

I think walking into any dealership would make anyone nervous when they think they have to deal with a "pushy" salesperson. And for the first time ever,the experience that I had today at your Honda store was just simply amazing. Michael Kiss is one of the nicest and most helpful salesperson that had help me picked out the 2013 Honda Civic. He took his time to listen to what I wanted and even helped me picked out the car of my dreams. And not only that, he talked to me and kept me company which made this whole entire process so much more better and faster. He is the definition of a great salesperson because he made me feel important and did everything to make me happy unlike other dealers who treated me poorly. I left your Honda store as happy as can be and it's all thanks to Michael Kiss! I will be back again and hopefully still have him as my car salesperson. I hope he gets promoted! THANK YOU MICHAEL KISS!!!

Matt Edmondson

Sep 11, 2014

I love this dealership and the people! The environment is nice and the sales people are wonderful, especially Judy Gomez. I purchased my first new car here in 2006 and still have it. This time I purchased a used care with warranty (not as-is) and love it. I would definitely recommend this dealership to anyone.

gynethae

Sep 11, 2014

My husband and I were in desperate need of a new car. My husbands sales person who went to work for him was Judy. In just a day, She was able to locate an exact match that would fit our lifestyle, and it was affordable! Even when there were bumps in the road along the way, she was able to quickly smooth them out and make the whole experience just enjoyable. I want to thank everyone whom assisted us in this journey: Judy, our sales person, Jack, our internet contact/sales, and April in finance. We appreciate all the work you guys did for us and LOVE LOVE LOVE our new SUV!!!Sincerely,Gyneth Edmondson

snieman14

Sep 8, 2014

Dylan was absolutely the BEST person I've ever worked with while purchasing a vehicle! He was knowledgeable, professional, polite, attentive without smothering and most importantly is a kind person. He is an effective communicator, listened to what my needs and concerns were and if he didn't have an answer for me knew how to get the information and promptly shared it with me. I'd happily recommend Dick Hannah Honda as the place to buy a Honda and steer them towards Dylan as their salesperson!Susan

windsurfrank

Sep 5, 2014

I was looking for a reliable car at Dick Hannah Honda. Michael was happy to help me, he actually listened my criteria and showed me several vehicles in my price range. He was not pushy at all and explained that his job is to find me a car what best fits my needs, new or used, does not matter. The best part was to pick my payment what I was comfortable with and signing the papers with April was easy.

Ashnalex

Sep 5, 2014

Steve did great for my husband and I. Stayed late and did an out standing job to meet our needs. Our overall visit was a success. I would recommend anyone to go there again.

fishin5

Sep 5, 2014

In the past buying a car has been stressful but my experience at Dick Hannah Honda was to my surprise very pleasant and easy. Fredy Segundo was very nice and knowledgeable. He answered all my questions and I did not feel pressured to buy. I am very happy with the service I received. Thank you Fredy! I will be back.

flavon4

Sep 3, 2014

We did not plan to buy a car that day, but we did it because of Michael. He greeted us with a smile and explained the new way they are doing business. He was patiently listening to our needs, than showed us some used cars and the new Civic. He was very knowledgeable and helpful and all cars had best prices on the window as he promised. We ended up getting the new Civic and we even saved on our car insurance. Overall we had a wonderful experience with Michael at Dick Hannah Honda.

jgilmour3

Sep 3, 2014

I went to just to look at a few cars that I had my eye on, with zero intent to buy that day or even possibly for a month, Needless to say, Kirk was very helpful and friendly. He answered all of my questions and I ended up buying a car the next day. Prices were better than anything in the area!

kmfor

Sep 3, 2014

We bought a new Honda civic in 2008, we loved it. In 2014 we decided to get a new one.We went right back to Dick Hannah Honda because we had had such great service the first time.We looked at the cars and found one we liked, they gave us a great price. The service here is the best, and we have been to many dealers in our years of car buying. Kirk Godman was a great person to work with. Way to go Kirk!!

MaryPS

Sep 3, 2014

I have always thought highly of Honda but for whatever reason have usually ended up with a different brand. I decided to visit Dick Hannah Honda in Vancouver this time around as part of my hunt for a new vehicle. I was very impressed by my salesman Steve's knowledge and helpfulness. I was able to get a great car at a reasonable price. I will be going back the next time I need a new car and will be recommending this dealership and this salesman to my friends and family.

Darin Vance

Sep 2, 2014

After looking a few cars I went with the Honda Civic . Aundraya did a great job. She was very personable and honest. Very efficient and really took care of my need and wants in a timely manner. Thank you Aundraya.

LRoque

Sep 1, 2014

I am writing this review because of the great customer service I experienced when I visited Dick Hannah Honda this past month. Hank made me feel at ease with his honesty and his knowledge of the Honda product. He was very personable and professional. I would recommend Hank, Dick Hannah Honda and their friendly staff.

shscott1959

Aug 29, 2014

I was greeted by Nick and told him I was just looking at what used cars they have. I had in mind 2 car models I was looking for. When he heard I like the Hyundai Elantra he showed me a used one on the Honda lot. I immediately loved the color. After test driving it I wanted it. It took adjusting the figures but he knew I really wanted it and he wanted to make that happen. And that's just what he did. The best part about having the fortune to have Nick in my court is that there was no pressure. It was the best buying experience I could have. That was my first purchase at Dick Hannah, and I will definitely be back and hope that Nick Barnes is still there. Thank you to everyone who made it possible. I love my car!! :-)

marylynn.elliott

Aug 25, 2014

Everyone was friendly. Made me feel as if I was part of a family. When I decided which car I wanted, it had to be brought in from another dealership. It came from 150 miles away and they got it to Dick Hannah very fast, After my car came in, the whole process was quick and easy. I never had to wait long for anything. Lewis Williams, who took care of me from start to finish, was fantastic. He is friendly, he listens,, he made me feel comfortable about the whole buying process. He showed me everything there was about my car. Things that would have taken me a while to figure out on my own. He took me to April to fill out my paperwork, She was fast, efficient, she explained everything so I understood and she was very personable Thanks April. signing papers with you was a breeze. And a very special Thanks to Lewis who will always be my go to guy when buying a car. I trust you and I know you will take care of your customers.

sokinaka

Aug 22, 2014

I purchased three cars from three different Hannah dealership over the past 45 days and our experience with Honda was the best. The total amount of time from the initial contact, the car selection, the test drive, the financing options, and the closing took about two hours. The time and attention afforded to us by top management was second to none. The vehicle orientation provided by Julie was priceless. All in all, we have had only positive comments about the customer services provided by all.

stisdale8

Aug 18, 2014

I enjoyed the no haggle price. It cuts out having to haggle on both the trade in and the price of the vehicle. Overall, it is never fun purchasing a car, but it was a good buying experience. I would recommend Nick. He was knowledgeable about the vehicles and wasn't high pressure.

JosephVet

Aug 9, 2014

Took my 2013 Honda Pilot EX-L to Dick Hannah Honda Service Dept. due to rear right door would not open from inside or out. Was greeted politely by service advisory Darin Kyle. He immediately accessed the problem with his service tech and took my vehicle in to fix the issue. After Darin ordered all parts needed the service technician Dan Sperry repaired the door efficiently. Even going the extra mile of swapping some custom parts I had on my old door panel to the new one. Everything covered by warranty. Now this is what I call great customer service. Reason why I wont take my vehicles anywhere else.

livinlife

Aug 1, 2014

I came in for service and left with a new car. My Service person told me about a new program where I could upgrade my vehicle if I wanted to. I had a few questions so he (AJ) introduced me to Judy. She explained the program and was able to take me on a test drive. I did not have to go through the stress of the "Sales Department" (which I hate). I got a great deal on my older Accord and a very good price on my new CRV. Thank you Judy

jjboruff

Aug 1, 2014

Judy did a great job. She was very personable and honest. Very efficient and really took care of our need and wants in a timely manner. Thank you Judy for making this a great experience.

runningman53

Aug 1, 2014

Recently I purchased a car from Dick Hannah Honda and had a refreshing experience after going to other dealerships in Beaverton and Gresham. I was met with a smile from one of the sales associates Kirk who took the time to listen to what I was looking for and what I needed in my next car. He was very patient and eager to find the car that ended up being perfect for me. His manager Scott and Kori in finance were really helpful and super nice. I wish every car buying experience was this pleasant!

Bryndasue

Jul 31, 2014

Luis was great to work with. He stayed on top of what I wanted and worked with me until I got it for the price I wanted. It was NOT a long drawn out process. I showed him what I wanted and as I relaxed at home he did all the work for me. I'd buy a vehicle from him anytime.

dustyandhonisty

Jul 31, 2014

My wife and I recently purchased two cars at Dick Hannah Honda and we were very pleased with how friendly the staff was on our trip in. In particular, we felt Kirk was remarkably pleasant to work with. We did not feel pressured or haggled in any way, and Kirk and his supervisor were very patient with us as we inspected and test drove several cars before deciding on the two we wanted. The finance folks were also very helpful and friendly, which included Scott and Missy.Thanks for your help. We would gladly recommend your dealership anytime.

Ana Tovar

Jul 29, 2014

Chris Nelson helped me buy my Chrysler 300 and he did an amazing job, if anyone ever needs a car, he is the guy to see. Thanks Chris!

Saintjames00

Jul 29, 2014

Fast and easy to work with. Kept me informed as the service went on. Even when I need to change my appt, they helped me get a time that worked with my ever changing schedule.

KristynMorgan

Jul 23, 2014

We were very impressed with the service offered by Lewis at Dick Hannah. He was knowledgable about the various automobiles we were interested in and went above and beyond to make sure we could test drive other cars in the area. Particularly, we loved the "best price" policy which took the pressure off of negotiating and made for a much more enjoyable buying process than in years past. I would highly recommend Lewis and Dick Hannah to those looking to invest in a new or used car.

Mary Beattie

Jul 22, 2014

Absolutely great service! Never have to wait any longer than than they have projected. Rental car availability is great. You don't have to depend on another person to drop you off and pick you up. Everyone is extremely friendly and helpful. I have worked with Natalie Chambers for several years now. She is great!

buffmont

Jul 21, 2014

The whole process was relaxed yet business like. Aundraya was more knowledgeable than most sales reps I have worked with and showed a classy approach to customer interaction.Past experiences with car buying has been problematic for me and I went into this on the defensive , but it was not necessary. Aundraya was calm , patient and not pushy yet did her job to explain the extras available to add to the car if I wanted them. Other interactions with people in the building were cool and calm and nobody jumped me as I got out of the car to enter the building. Insurance guy was OK when I said no, and the contract lady April was quick and precise. Overall, Hannah Honda had a competitive price, 150 mi price guarantee, .9 % financing, which induced me to finance even though I had the cash, and a maintenance plan that can result in a 10 yr powertrain warranty. So this was a good transaction, my wife loves her new Honda and will probably tell the world about it !

ann.holland.16

Jul 19, 2014

I bought my car recently and in preparation of a loooong trip I wanted the oil changed. They get me right in and out very quickly. They also answered any questions I had about the servicing of my vehicle. I will definitely go back to Dick Hannah for any servicing or work and will recommend them to my friends. Ann Holland

ramseykid

Jul 19, 2014

I expected possible re-wiring of the alarm system, since I was told that particular system is no longer available, which probably would have cost quite a bit of money. However, it turned out that Tim (don't know his last name) had one in his tool box that he had been hanging onto for several years, thinking that "someday, someone might need that." Well, he was right - I NEEDED IT! So he programmed it for my car, and, bless his heart, he didn't even charge me any labor for it! THEN, your crew did an exterior hand-washing of my car, and I was only there for about an hour, total! I am WELL PLEASED with both the service at Dick Hannah Honda, AND with the friendly, helpfulness of everyone I dealt with in the service center.

David Farrell

Jul 15, 2014

I was amazed and pleased to discover that an Supplemtal Restraint Ssytem warning light repair was covered under warranty for an eleven year old Honda Civic.

akilahsimpson

Jul 1, 2014

My initial visit was with another sales rep and it didnt go so well, so I thought I'd give it another try. From the moment I made contact With Lewis Williams I was pleasently suprised, and was reassured that he could assist me. I wasn't really sure If I wanted a new car or truck, but I gave him my interests and he laid out all my options and did the foot work for me. I came in and browsed around on my own time, and let him handle everything else. I was in no rush and he took his time to get the best possible deal for me. This was the most stress free experience I have ever had. Mr. Lewis went above and beyond and was so professional. I am 100% satisfied with my purchase and my dick hanah experience.

gadberger

Jun 30, 2014

Brandon Bieber was the most gracious and friendly and caring salesman I have ever worked with. He showed the utmost respect and worked hard to put me in the right vehicle for the best price. Completely and totally satisfied with the entire process, thank you Brandon and Hannah. I have bought before and will again.!

AAldred

Jun 24, 2014

Jake was awesome! I saw a car at DickHannah.com that I liked and he tracked it down.Within minutes I was test driving my first and last car for this car buying experience. I fell in love. Jake sat with us and chatted while we waited for the loan approval. His great salesmanship also convinced us to switch car insurance carriers. I never even knew Dick Hannah had an All State agent on site. We walked in around 8:30 and walked out with a "new to me car" and a new car insurance company that is saving us a ton. He even called me about a week later to make sure I'm still loving my car. Thanks Jake!

glaman

Jun 24, 2014

We live on the Oregon Coast and this seemed to be the most convenient Honda dealership to visit even though it was still far from home. We were concerned about time to get our repairs done (as we were driving to Portland numerous engine lights had come on and the car was shaking during driving and idling). We dropped the car at the dealership the night before we had scheduled service for it, and received a call by 9 am the next morning from the person servicing our car, Lisa. Lisa was AWESOME - she is the best car maintenance/mechanic person I have ever worked with - very prompt in returning phone calls, was honest about what repairs were needed and costs up front, and was very timely knowing that we needed to have the car to return home the next day. Great experience overall.

pashka91

Jun 24, 2014

Salesperson Nick was really great to work with very knowledgeable and friendly.Got me a great deal and a nice car to go with it. Very happy with my experience with the dealership.

pokeysthng

Jun 23, 2014

Aundraya & the entire staff at Dick Hannah are AWESOME!!! Great communication on Aundraya's part. No Hassle & No Pressure buying at this dealership. They go out of their way to make you feel at home & will work to put you in the car you want.

paperpooba

Jun 22, 2014

I have been dealing with Dick Hannah Honda since 1980. The one thing that has never changed is their commitment to customer satisfaction. I purchased my last Honda Element from Noah Rodeman in 2008 and the experience was great. I have had 100% satisfaction for 6 years with the service department so there was no doubt our next vehicle would be another Honda. We went to the dealership with the intention of buying a new 2014 Honda CRV. We asked for Noah and found out he had taken a position in management. He still took the time to show us several different cars on the lot then introduced us to Nick Barnes who would be our actual salesman. Nick was very professional, knowledgeable and listened to what we were looking for in the vehicle. After looking at several different cars we choose a vehicle to purchase and the process was amazingly easy. Within a short period of time we were done and had purchased the car. Nick spent a considerable amount of time making sure we understood the all of the features and even set up both of our mobile devices to sync with the system in the CRV. The rating system is a 5 star system but if I could I would give Nick and Noah a 6+Mike and Jeri Marmarelli

Mistymcclary

Jun 21, 2014

Brandon was a excellent salesman from the time I arrived he helped me get exactly what I wanted. He went above and beyond to even get the vehicle I wanted from another town. Will surely be seeing us again!

smartwoman500k

Jun 21, 2014

AJ was patient and thorough at explaining the range of repairs that need to be done and their cost. He has a warm demeanor and is an excellent communicator. He takes all the time you need to get your questions answered. It was a pleasure to meet him. I am confident that my Honda CRV 2008 is being well taken care of.

Bcrenshaw

Jun 21, 2014

Amazing service, will continue to do business. Lewis Williams is the best, great customer service and very honest and straight forward. Everything you'd want in a sales person :)

Liudahl

Jun 19, 2014

Thanks to Ray and the folks at Dick Hannah for yet another great experience. The customer service was excellent and is greatly appreciated. Thank you.

mkaysode

Jun 18, 2014

We just want to let everyone know that Dick Hannah Honda is the very best dealership we have ever dealt with in our many years of purchasing cars. Our sales agent, Natalie Smith was outstanding. She was friendly, courteous, and so very helpful. When we came in all we knew is that we wanted a used vehicle. Natalie never tried pushing us into anything. She allowed us to decide what car we were interested in test driving. Every question that we asked was answered clearly and precisely. We felt so at ease working with her, that we will definetly come back to see her again when we need that new car. I have already told others about our wonderful experience and will continue to do so. Thanks Natalie, you are the greatest sales agent we have ever worked with.

cthomas6

Jun 16, 2014

Natalie was very great to work with, personable and caring . I would recommend her to all my friends. Thanks for getting us taken care of.

Tristan Casey

Jun 7, 2014

I worked with Steve Deford and he was very helpful and made the buying experience easy. I had many of my questions answered through text messages we exchanged prior to my actual visit. This cut down on the time I had to spent at the dealership

mybusyboys

Jun 6, 2014

This evening I purchased a 2011 Acura MDX with help from Luis Rodriguez. Luis was a pleasure to work with. He showed me both of the vehicles I was interested in, and easily and honestly answered all my questions, Luis listened to my concerns around financing and sticking to the budget i had made, and was able to help me secure a monthly payment that I felt comfortable with.

AmandaElliott

Jun 6, 2014

After visiting multiple dealerships, I came back to Natalie because she took time for me. She was willing to help me test any vehicle I wanted and was always quick to respond to my questions. Unlike other dealerships where I was left waiting for up to 15 minutes, rushed out the door or placed with schmucks who really didn't know the cars at all.

wgoddard

Jun 5, 2014

I do not purchasing vehicles and I do not like the car buying experience. However, Darnell was very patient and he showed us multiple vehicles until we decided on one. He went out of his way to drive us to Kelso to look at vehicles as well. If I had to purchase a vehicle again, I would not hesitate to visit Darnell.WayneRidgefield, WA

tweitzel

Jun 2, 2014

After our experience with Dick Hannah over the last few months we were finally glad to meet Noah and Brandon. We had dealt with so many sales people from VW and also at the Dick Hannah car lot on Hwy 99 in Vancouver. Needless to say our experience with the other sales people was not good to say the least. We kept getting the run around and told that someone would be calling us to let us know about the cars we had inquired about, but no one ever did. It was actually very poor service. Then we called about the Element at Dick Hannah Honda and my husband spoke with Noah. We came to look at the Honda and it was exactly what we needed. Noah turned us over to Brandon who was friendly and knowledgable. Brandon was fun and friendly and I wasn't very easy on him after what we had been through before. Overall our experience with your Honda team was wonderful. Noah and Brandon were awesome. The only thing I am not happy about is only getting one set of keys to our new Honda! Thank you,Terry and Krista Weitzel

alissahowell

Jun 2, 2014

Natalie Smith helped me purchase my new car with ease. She was extremely nice and helped take the time to make sure I got the car that fit all my needs. I would definitely purchase another car from her again and I would recommend her to anyone looking for a car.

Joshboruff

May 30, 2014

Hank did a wonderful job telling about cars and all the wonderfull things about cars. I would deffently come back to look some more thanks

jjboruff

May 29, 2014

Hank did a great job providing us with comparison information on a variety of car that would fit all of our need and than some. The personal attention that was spent not only on me but also my family was very nice. The dealership best price offer really makes thing so much easier. I would highly recommend this dealership for all friends and family.

Khiemburr

May 21, 2014

Jake made my buying experience a joy. I hate feeling pressured and I certainly did not feel that way with Jake. Jake went out of his way to find the exact car I want within less than an hour. I was on a time crunch but thanks to both Jake and Missh, I was able to drive off in my new car and make it to work on time. Thank you Jake! I absolutely LOVE my car!

jlowrance

May 20, 2014

I am normally not a fan of buying a car but Kent Brown and his staff made it very easy and an overall pleasant experience.

sharonkayalexander

May 18, 2014

Paul Ligman was very informative, curtious, knowledgeable, and very easy to work with. He was an excellent listener and answered all of our questions. I hope everyone who is looking for a car has a chance to work with this wonderful young man. I absolutely love my red Kia Soul!!!

squeaker1958

May 18, 2014

When I got to your Honda Dealer ship, Dick Hanna, Grant was their to greet me, showed me the Hondas that I was looking for, explained the difference on why I should get an EX instead of a LX, the price was not that different. I explained what I wanted and he suggested that I get the EX instead of the LX. You get the sunroof, mag wheels, the floor mats, backup mirror and the one thing he mentioned was the blind spot mirror on the passenger mirror this feature I really do like. When I got up and left the first time, I said thanks and have a nice day, I received a call from Grant about 4 hours later and he told me he thinks he might have the deal that I am looking for. He got my interest down from 13% to 5.49%, thought about it and than I excepted it,. So hats off to Grant Brady.I will send my people your way when looking for a new or used Honda.Thank You againDebra Finn

memorris

May 17, 2014

Lewis Williams was the salesman that helped us. He was very pleasant to work with. I appreciated his knowledge, effort to help us find the car we wanted, his post-sale help, and his low key approach.

trentrance

May 13, 2014

Shopping online and getting more vehicles to choose from all DH dealers is a plus. Then going to one dealer to test drive vehicles brought from other area dealers is outstanding. Thanks for the great marketing and legwork in customer service. I was able to schedule multiple cars to test drive and ease the purchase selection all at one time and place. The sales associate, Natalie, was a great help in dealing with all the back and forth paperwork with a cheerful attitude. This was my third car purchased at DHH, and not anything big to complain about. Thanks again.

mbyee

May 12, 2014

The Overall Experience was only OK Only because it started off bad with Nathan & we were lucky to have Natalie & Nick step in. We really liked Missy also when we paid for the car. The service manager seemed nice also....stay tuned for that!

Sking711

May 10, 2014

We were very direct with Brandon on what we wanted. He was receptive, knowledgeable and honest. He helped us find our car in a timely fashion and moved the paperwork process along as quickly as he could since we couldn't spend all evening at the dealer. Our experience was about as painless as car shopping can be.

jimmassey96

May 10, 2014

Thanks to Jake Adams for his assistance with the purchase of my new Honda Fit. Jake did a great job answering my questions and was very efficient in walking me through the sales paper work. Thanks, Jake.

Iu2g

May 6, 2014

I had a very good experience at Dick Hannah Honda. This is my 7 th new car and the best dealership experience. I would definitely go back again. Thanks Grant Brady for your laid back approach. You were awesome.

JulieColbert

May 5, 2014

I've worked with Aj Andrade twice, now. He is excellent! Always friendly, personable, and does good work. I will continue to use this dealership for all of my service needs.

kmlw

May 5, 2014

My husband dislikes car salesmen so much he actually sent our 7 yr old and myself to scope out the cars available while he text messaged what he wanted....from home. I know, ridiculous, right? He must have some traumatic experience he hasn't shared with me about scary, pushy, intimidating car salesmen monsters from his past. I finally got him to come in, mostly after threatening to bring home the Chevy Cruze that I had fallen in love with, and he was introduced to Grant Brady and Kirk, who's last named escapes me, sorry Kirk. Grant and Kirk completely restored my husband's faith in mankind, well, no, just car salesmen. Grant and Kirk were friendly, not pushy, and open to what Tom wanted in his next car. (Which, btw, was definatley NOT the Chevy Cruze. Sad face.) Grant listened to what Tom wanted and what was most important to him. Grant was available and not at all put off by my husbands desire to squish his 6ft 2 frame into any and all little sports cars. Grant even maneuvered himself into the back of the Mini Cooper with my 7 yr old just so Tom and I could get a feel for the car both from the front seats. I cannot tell you how happy that guy is driving his 2006, Canary yellow Ford Mustang. I said it looks like The General Lee in our driveway. He wants to call it The Colonal Mustard. He was so at ease by Grant and Kirk that he is talking about coming back for my new car waaaay earlier than we had discussed. Thanks guys!! (Hold on to that white Chevy Cruze, I'm coming for it!)Sincerely,Kim and Tom Lawrence

wellwoodt

May 5, 2014

I cant say enough good things about Aundraya, she was so helpful and and her attention to detail made this process so easy for my wife and I! She was NOT pushy and didn't try to talk us into something we weren't happy with. She went on a lot of test drives with us and was very patient! THANK YOU AUNDRAYA WE LOVE OUR NEW CAR!!

joannf22

May 4, 2014

I was referred to Lewis as Natalie had a prior appointment with a prospective buyer...Lewis was professional,engaging, and never pushy....He is the poster child for "A Great Saleperson "...Lewis was very knowledgeable and offered to help me if i needed any questions answered in the future...Very nice experience working with him...I would certainly recommend him and Honda to anyone searching for a car..Thank You, Jo VanTassell

rdlarsen

May 3, 2014

From the time I came into the dealership I received a hassle free friendly service. Edward & Nick both listened to what I was looking for and informed me they would keep thier eyes open. I received a video link from Edward and he was showing me the car I purchased. I have to say Nick and Edward were great to work with and I feel they are valuable members to the Dick Hannah team. Thank you so very much.

Skylar12jj

May 2, 2014

I called ahead to see if my 2012 Chevrolet Cruze was still on the lot. Noah had two models at the front door for me to look at when I arrived. I never felt pressured and walked out the door with keys in hand in less than 3 hours. I would recommend Dick Hanna Honda to anyone who is looking to purchase a new or used vehicle.

tauialo

May 2, 2014

Judy was great to work with. She was very helpful and did not have a used car salesman approach. She was knowledgeable and able to answer the questions that we had. I would definitely recommend seeing her if coming to Dick Hannah. Nice car buying experience.

2013DodgeDartJoe

May 2, 2014

I would recommend this dealership and Grant to anyone who wants a hassle free car buying experience. Grant was always available and didn't pressure.

boyko1964

May 2, 2014

I enjoyed my time at dick hanna Jake adams was awesome > I never felt pushed into something i couldnt afford I told them what i could do as payments and thats what i got > i absolutely love my 2012 kia forete i would recommend going to dick hanna to anyone Jake was friendly ,funny and got right to the point about geting the paperwork done, and that i like.thanks jake for selling me a awesome car Teresa

ceejayalbert

May 1, 2014

Dreaded car shopping but Brandon made it a good experience. Being a first time buyer with no credit I was expecting a lot of issues but Brandon took care of it. He had good news following the bad news which was awesome. I got a great deal. Great car. Great service. Great experience. Thanks to Brandon Bieber.

estoudie

May 1, 2014

Brandon Bieber was the main sales employee that helped me find the right car for me. I appreciate the time he took to find the exact car I was looking for. I felt comfortable with my purchase and was not pushed into buying a car i didn't want, which was a first for me. I would definitely recommend him to anyone who wants a great sales man to find the car that suites them. Once again I want to thank Brandon Bieber for all of his help!

Janice77

May 1, 2014

I was interested in a couple different vehicles but wasn't sure which one would suit my needs the best. Steve Deford really helped me with the decision making process and I never felt rushed or pressured. I would recommend him and Dick Hannah to my friends and family who want to buy a car.

cmaguilar

Apr 29, 2014

Working with Natalie was such a great experience- and absolute breath of fresh air! She kindly and patiently helped my husband and I select the right car for us and we are so happy with it! I highly recommend this dealership and Natalie! We never felt hassled or pressured and the buying experience was a delight!

dunnrunning

Apr 29, 2014

They were upfront and easy to work with. They listened to our wishes and were able to give us options, and be patient with us the whole time! Made us satisfied customers!

faythyn

Apr 29, 2014

i have purchased a few vehicles through a few different dealerships prior and always left feeling like the salesman where trying to give me as little as possible for the most money they could get from me. The staff were so friendly and helpful. They made it a good experience and i finally left feeling completely satisfied with an auto purchase. i would absolutely go back and absolutely recommend them to anyone.

LaTisha630

Apr 28, 2014

We were shopping for a car for our 16-year-old daughter. Natalie was very helpful in showing us a variety of cars. The process was relatively stress-free, and our daughter was grinning ear-to-ear when we left the dealership. I highly recommend purchasing your next vehicle from a Dick Hannah dealership.

OldManBasketball

Apr 27, 2014

Aundraya was everything we hoped for. I asked for email information first and then when we were ready to call. Unlike other dealers who blew up our home and cell phones, she honored our request. Their upfront bottom line pricing eliminated that slick Willy salesman ick that turns off most perspective buyers.They had the best product for the money and Dick Hannah's 10 year 100K warranty sealed the deal. In the future should we need to add another vehicle, you'll see us again. A five star experience all the way around.Doug and Trish Walters

Kunegunda97

Apr 26, 2014

Natalie was very understanding of what car we were looking for and and proceded to answer all our questions in a nice way and helped us make our final decion. we appreciated all her help.

jacque1

Apr 25, 2014

This experience was great. The whole time we worked with Aundraya and Scott, we never felt pressured or hustled to buy a car. If most people knew how pressure free our experience was, they would be coming to Hannah for their new car. Thanks both of you for working with us and getting us a great trade in price and a very competitive price on the new accord

MadreMellie

Apr 24, 2014

I purchased my car 7 years ago from Dick Hanna Honda, my first new car ever! Since then I get all my service done at this dealership, and I must tell you, that the Service Department is of the highest quality, and truly cares for their customer.Lisa Maunu and her team are the team I traditionally work with, although I have in the past worked with others. I am always greeted with a cheerful attitude, and my car is always washed and done well before the quoted turn around time. When I started working with Lisa a few years ago, the quality of care kicked up a few notches. Who would have thought that it could have gotten better than what I had already experienced, but, it did.Lisa has become someone I would call friend, she has performed well above and beyond the expected duty of her station. She is engaging, informative and just a real pleasure to do business with. I give her a hug each time I see her. Driving from Wilsonville, OR to Vancouver, WA is just a pleasure when I come up to get my service done. I very much look forward to seeing the team, and especially Lisa.Keep up the exceptional work, and know, that I will never buy a car or get my car serviced by, anyone other than the team at Dick Hanna Honda!!Sincerest regards,Melanie

liwhite

Apr 20, 2014

I am very pleased to give the highest ratings possible in regard to the purchase of my new 2014 Honda Accord. I had the pleasure to have Lewis Williams as my salesman. He worked hard for and with me to make it possible to purchase my new car. I appreciated his enthusiastic attitude. He was very kind and I so appreciate the way he took the time to show me everything about my new car. He hooked up my iphone to the wireless so I could immediately begin using it. He programmed my favorite radio stations. I would highly recommend Lewis Williams to anyone who is thinking of purchasing a vehicle from Dick Hannah. I had a very positive experience with everyone with Dick Hannah Honda. Thank you so much.

DanielEnright

Apr 17, 2014

The general service of the vehicle has been adequate. I do not like the dealer suggesting that service not recommended in the manufactures manual be performed. To me this is just lining the pockets of the dealership. Consumer Reports agrees with that.I objected to the excessive tire pressures that the dealer adjusted the tires to during a service. The door plate and Honda's recommendation was 32 lbs when cold. My tires were set at 36, 36, 36, 35.5. When I inquired about the adjustment, I was told that they always set them at 34 lbs and that was within Honda's specifications. They also said that their gauges had previously been erratic and that they had replaced them. After objecting to the settings, the individual kept saying that they would set them to whatever I wanted. There is a reason that the myriad of engineers at Honda recommend specific pressures. I didn't like the individuals manner or responses.

jesse247

Apr 2, 2014

This was my first car purchase and Andy made it very painless and totally all about what I wanted in a car. We started with a list of cars that intrigued me that I had seen on the website. But when I saw a 2013 CIvic SI in the parking lot it just seemed right. Andy was very patient as I test drove several cars I was interested in and gave me ll the information I needed to make my final decision to buy the Civic. He did not try and influence me into any cars and had a great sense of humor as he patiently waited for me to make my decision. I never felt pressured and felt that I had the bet possible situation as he gave me objective views on the cars I was looking at in his dealership as well as facts on new vehicles I was looking at from other dealerships. Really a great experience and I will definitely be referring friends to Dick Hannah and to Andy Watson in particular when they are looking to purchase a car. The no pressure philosophy this dealership has really resonated with me and was a breath of fresh air after dealing with other local dealerships in the days before coming to this lot.

Nicolehenson0324

Mar 27, 2014

Natalie was the best sales agent I have ever worked with! She was so nice and helpful, she was never pushy which I loved and she went above and beyond to make sure I got the car I wanted. I have told everyone I know to go to dick Hannah and ask for Natalie when needing to buy any car. When I got my windows tinted she let me use her car so I didn't have to wait in the shop all day with my four year old, I mean who does that? Only Natalie that's how much she cares she was willing to let me take her car so I could tint my windows after buying the car....amazing

randallfilbert

Mar 18, 2014

I recently purchased a 2014 Honda Civic from Dick Hannah Honda. I was satisfied with the price, and the experience was positive in all aspects. The salesperson who helped me, Nathan Rodeman, was affable, punctual, and knowledgeable. The rest of the staff members with whom I interacted were also friendly and helpful. I selected the car on line, it was ready for me when I arrived, and I only spent a short time at the dealership, which is important to me. Overall, it was a smooth, stress-free experience. I also purchased my last two vehicles at a Dick Hannah dealership.

samarble

Mar 17, 2014

Natalie was great to work with and during our three shopping trips we test drove a Honda CRV, she escorted us to Subaru in a Honda Pilot where we test drove an Outback and was very thorough in answering our questions and doing follow-up with us. After deciding not to purchase either one of these and we showed an interest in a Hyundai, she referred us to Dick Hannah Portland Hyundai, where we purchased a Hyundai Santa Fe GLS.

slugboy111

Mar 14, 2014

My wife and I really appreciated Natalie's customer service. She went above and beyond to get me the information that I requested through the process. She even worked on her days off to assist us. Due to my time constraints, I started a negotiation process with the Acura of Portland dealership (where the car was located) on Natalie's day off. Jose at that location was helpful as well. I ended up walking away from the negotiations because their unwillingness to work with me. However, I won't hesitate to recommend Dick Hannah Honda and especially Natalie to others for their car buying needs, and when needed use them for my future needs. Thank you, Matt & Felicia Mason.

badbrad51

Mar 13, 2014

Very down to earth and easy to work with. Told me how it was and wasn't playing games also very honest. I would recommend this salesperson to any person coming into honda! Great guy to be buying a car from!!

ashleywilkins

Mar 9, 2014

Brandon worked really well with us in finding what we needed for a good price and did a wonderful job explaining the process to us. We were really pleased with our experience and highly recommend him to anyone in search for a new/used vehicle.

flea1455

Mar 7, 2014

We initially were working with Aundraya on the phone but when we got to the dealership she was busy with some other customers. She said she was sorry but my wife and I understood. She kept checking on us even though we were in the capable hands of Grant and Fredy. Everyone was nice and we were able to get our Accord we wanted. Even though she was busy Aundraya went out of her way to make sure everything was going good for us.Kudos to all involved! Thank you Heidi and Fred Lea.

michikotomo

Mar 7, 2014

Natalie greeted me as soon as I stepped onto the lot, and her friendly attitude was contagious. I explained my situation and my price range and she instantly had a car in mind that would meet my needs. The car was on another lot across the river so we drove over the bridge to check it out. I was instantly in love with the bright red Chevy Aveo she showed me. How she managed to find the perfect car for me on the first try is beyond me, but she is absolutely amazing! She even put up with me wanting to look at other used cars just to make sure that the Aveo was the one I really wanted. Natalie made the whole process quick and easy for me and my parents. The whole process from finding a car, trading in my old car, and driving the car off the lot was very pleasant, even with me being in a time crunch because I was between classes. If I know anyone looking for a car, I'm going to refer them to Natalie at Dick Hannah Honda! I'm 110% pleased with my whole experience. Thank you, Natalie, and thank you, Dick Hannah Honda!

Vecchio

Mar 7, 2014

We had an excellent experience working with Jake as a salesperson. He answered all of our questions and was very easy going. We felt he went out of his way to try to be helpful. The only negative part of our experience was the amount of time it took, requiring us to sit around doing nothing. Since we were paying cash, there was no reason to do a credit rating on both of us. We have our own insurance, so there was no reason to go through an insurance quote. We declined the extended warranty, but the dealership didn't want to accept that. We also declined the theft-protection option, and that, too, seemed to be unacceptable to the dealership. That said, would I recommend Dick Hannah Honda? Yes. It was one of the most pleasant car-buying experiences. Would I recommend Jake Adams? Most definitely.

KirkeAndJanet

Mar 3, 2014

To begin, we contacted our insurance company's auto replacement program and was given a listing of Certified Used Car dealers within 75 miles of our home. They listed Hannah Honda as a Certified Used Car dealer. That mattered to us.Second, after filtering out the brands and types of cars we would not be interested in, we came up with a list of possibilities; then to that we made a list of features we want. We scanned internet ads from the Certified dealers for listings of cars that might fit. On top of the list was a car at Hannah, with exactly the features and price we were looking for. The insurance company's auto replacement program provided us with a specific contact at Hannah.Judy Gomez responded and verified that the car we described was still waiting for us.Perhaps the most remarkable part of this story is that Judy was there to serve us, not to "sell" us on something more expensive. She also provided information about what additional things the dealer was able to do to, but did not make us feel uneasy about our choices by pushing things we did not want.Though we had a pre-arranged loan ready at our credit union on Friday, by the time we came to Hannah and were prepared to sign the purchase order it was Saturday. Amy Kennedy set up "temporary" loan paperwork so that we could complete the paperwork and drive away in the car we had chosen. She was very clear with her explanation of what each form was about. Both Judy and Amy were delightfully personable, and kept us feeling comfortable with our purchasing process. If they represent the kind of care that all customers receive, it's a sure thing that we will recommend Dick Hannah Honda.

Misty keyt

Mar 2, 2014

Lewis worked hard to find us a car that we could all agree on for our son. Very friendly and hard working. He had no problem asking to have things changed for us.

element175k

Mar 1, 2014

I dropped off my car the night before my Service appt. and AJ Andrade was very thorough in discussing the list of to do's. He mentioned that with the car being available first thing in the morning for service, it should be done before noon. Next morning I received a comprehensive maintenance overview, including inspection, items completed and items ready for my approval. He called as a follow up to the email and we discussed what needed to be done. Items to do included transmission fluid and brake fluid replacement and replacement of serpentine belt. These items could have extended the completion time into mid-afternoon, but AJ said he will strive for completion by noon. I was very pleased when he sent an email and called me to inform me the car was ready for pick up well before noon. He contacted the shuttle driver to pick me up and I was driving my car home by noon. Car performed fantastically and looked great. Thanks AJ.

GabbyReising

Mar 1, 2014

Sue Heath is outstanding! I wouldn't go to anybody else to purchase a car from. I got my first car from her and she made it so stress free. And if I have any problems I know I can always count on her to help me out. :) Love ya Sue!

maprn11

Feb 27, 2014

I went to the dealership to "look" at cars. I had a couple in mind that I wanted and would fit my lifestyle. Lewis put them side by side for me to do a comparison which was VERY helpful. We went inside to do some negotiations and fincancing. I was very happy with the financing I received, and Lewis did a very good job in making me feel comfortable. The only thing I would say is I don't have the greatest credit, so I felt like I didn't have an opportunity to negotiate on the price AT ALL, and that I should be grateful for the deal i received (which I am). Overall a great experience, and I will buy from them again!

punchie

Feb 26, 2014

We bought new tires and were informed of a rebate. An alignment was performed, which we expected. We asked for a thorough check-over of the vehicle, which has low mileage but big years, and that was done with a report that all was in good condition. Natalie Chambers did a good job of getting the work done and explaining it after it was done. The Loyalty Rewards program being extended to all our vehicles is a plus.

araw

Feb 22, 2014

Natalie helped my girlfriend before I bought a car through her. I have to say that the service and experience while working with her was astounding. Before buying the Volvo S60, Natalie had an array of used vehicles within my price range. She had worked so hard to find me something suitable, she had even driven to Kelso for a car I was interested in and had come in on her day off to help me find something. I was so happy after getting my car, I would recommend anyone to Natalie and the Dick Hannah Vancouver Auto Mall staff. When I think of "bending over backwards", I now think of Natalie.Thank you Natalie! -Alex, new owner of a 2005 Volvo S60

JasonKM

Feb 21, 2014

By far the best experience I have had with a car dealership.Jake was a rockstar and really worked with me and the banks to get me into a car I liked.Jake was very informative regarding the vehicles I liked, warranty coverage and explained the financing in easy to understand lingo :)Big Thank you to Dick Hannah Honda and especially to Jake Adams for such a hassle free car buying process. So happy you got me into that Lancer rather than the Fiesta.If your reading this review and in the market for a new vehicle, I highly recommend Dick Hannah Dealerships and you should absolutely ask to speak with Jake Adams :)Thanks Again!Jason M.

KollayaTriggs

Feb 21, 2014

We stopped in to look at various sedans. Sue was wonderful! She took us under her wing and guided us first to the computer to see what was in stock and to get a feel for what we liked. She genuinely listened and cared about our wants and needs in a new vehicle. She didn't push us into anything out of our price range and kept looking for something with low miles. Then she took us around the lots to look at vehicles we either liked or that she thought we would like. What a great experience. We couldn't recommend Sue enough. We loved her!!! Thank you from the bottom of our hearts. We LOVE our new VOLKSWAGEN PASSAT!

mxbabalicious

Feb 21, 2014

I gave Natalie Smith and Dick Hannah a 5 Star Rating all around. Natalie worked with me and what I could afford. She was very thorough and took me step by step through the car buying process. She was not pushy at all! She made me feel comfortable and at ease with my purchase. If I were to recommend anyone buying a new or used car, I would most definitely recommend them to Natalie. She was so happy and eager to work for me! Unlike a lot of car places where they are just trying to earn a quick buck. Best Car Experience Ever!!!

starrmoffet

Feb 21, 2014

Natalie was very helpful and friendly! She drove all the way to Longview to bring back the car I was interested in, and even offered to drive to Portland to pick up a different vehicle I was curious about.

tonyholt4320

Feb 20, 2014

The Service Writer/Rep who greeted me upon arrival was very prompt, friendly and courteous. I was there for an Express Service oil change, and I was on a very tight time schedule. Gary was very helpful and recommended the After-Service car wash also, but for which I was afraid I wouldn't have time. He said he would make sure to get it done and still be able to be finished in 45 minutes to an hour. About 30 minutes into the service he came out and reported that the mechanics had finished the oil change, but in the 20 point check of fluid levels, etc, they found that the transmission fluid was dark and recommended we drain and fill with new transmission fluid. Gary said that it would take another 30 minutes to get it done. I elected to go ahead, and my car was done with all the service AND the car wash in just a little over an hour. Very nice job on the car wash, too, by the way. Kudos to the wash crew, too.

hasselbring

Feb 19, 2014

I always dread shopping for a new or used car, but our experience with Dick Hannah was easy and pleasant. After shopping online and finding a used Toyota Tacoma I was interested in, I traveled to Vancouver to see it. I was greeted by Lewis Williams and he told me the truck was in Longview, but he could have it for us in a few hours. Instead, I arranged to return with my spouse the next evening and Lewis met us at the agreed upon time (I later learned that this was his day off!). We drove the car and agreed to purchase it. Since Dick Hannah has a non-negotiable price (they call Best Price), there was no dickering on the price. The only question was on the trade-in (a 1993 Toy truck with 220,000 miles on it). The first offer Lewis presented surprised us because it was nearly $3,000 over the agreed upon price. They'd put on an expensive warranty and charged $299 for etching the windows for a security system. We objected strongly and told them we didn't want the warranty. When Lewis returned (they still use that silly salesman-goes-to-the-manager system), the $299 etching was still on the offer and they were offering a measly $250 for our trade-in. I told Lewis the trade-in had to double to make up for the etching we'd never asked for. However, when he returned, the sales price had increased by $300. He said they'd made a mistake on the price. Fortunately, I had the flyer from the internet showing the correct price. He returned (finally) with the correct offer and we signed off on it. It took only a short time to do the paperwork (we paid cash) and we were driving away in our new vehicle within a hour or so from the time we arrived. Amazing!Since buying the truck, Lewis has been very responsive about questions and concerns (missing tire jack, second key, etc.). He's always friendly and polite and we feel like he cares about providing customer service. Now if Dick Hannah would just stop with the pushy warranties and unrequested "extra" etching, they'd be 100% in our books. As it is, they're pretty darned close to that.

sonya.larson00

Feb 17, 2014

Everyone was really nice. Jake was very friendly and told me everything I needed to know to get the best car. I left with my interest rate cut in half, cheaper insurance and a great car!

traciek

Feb 15, 2014

Noah was great! The car that I came to look at wasn't what I thought it was. Noah found a car for me and had it brought down from Longview to me to test drive. He was able to work out the payments to where I wanted them. I will continue to come to Dick Hannah anytime I want to purchase a vehicle or need to have service done.

Kimmf

Feb 14, 2014

Aundraya was very friendly and helpful. She kept in touch with us and went the extra mile to ensure we were satisfied. Our experience was great and we will be repeat customers!

JohnAndRenee

Feb 13, 2014

Cannot say enough good things about Aundraya AND the Dealership. Had a couple problems, as usually happens with major purchases, however Aundraya kept me in loop on what was going on at her end. She was true to her word as was the dealership. She treated me like a VIP customer. It felt good. I actually enjoyed buying my Honda. For all that are reading my review, when was the last time you were treated like VIP - anywhere? For me, this type of VIP treatment occurs once every 6 or 8 years in life. Aundraya and the Honda Hanna Dealership is AWESOME.

JoshRoberts

Feb 10, 2014

It was a pleasant and efficient car buying experience. We were given a fair trade in value and felt like we got the best deal around. We had two little kids with us and Brandon did a great job at being efficient and sensitive to the fact that our kids would only make it so long, so he hustled the process as much as he could. All in all we would return to Dick Hannah to buy again!

oregonjellyfish

Feb 2, 2014

Everyone was great!! No pressure to buy and they worked with us to get us the best deal possible. We walked in with a pre-approval from our credit union with a 5.24% interest rate and we left with a 2013 Dodge Grand Caravan with a 2.9% interest rate! Everyone from Steve DeFord (our salesman) to the finance manager to Amy, who finalized our paperwork with us was friendly, helpful and great to deal with. When its time to buy our next vehicle, we will definitely go back as well as recommend Dick Hannah Honda to family, friends, coworkers, etc.

mjrocha

Feb 1, 2014

I did my home work before I went to car shopping and determined that Dick Hannah honda had the best reviews, prices and leasing/buying opportunities for my range. I am so glad! We were greeted right away and Luis Rodriguez was assigned to assist. We went straight for the car I wanted 2014 Honda Accord. Boy was I in love, nice bells n whistles, Checked on finance and no go ski! So after discussing with Luis Rodriguez that I want a car that is Honda or Toyota, $300 right now, and payments not to exceed $300, room for my cleaning supplies, excellent gas and NEVER breaks down! LOLWell since I really wanted the Honda we went down a couple years, no such luck. So then he brings out a 2007 Toyota Matrix (never even heard of this thing) White with 48,000 miles and an excellent price! After the bells and whistles I was a little disappointed, but everything was just right so I went with it. OMG! Someone was watching out for me or maybe helping out Luis Rodriguez (LOL) This car has turned out to be so much more perfect than the bells and whistles cars! Thank you Luis Rodriguez for finding my perfect car. The girls in financing were great! Love those shoes!:)Satisfied customer,MJRocha

MrsMiller

Jan 30, 2014

The purchase process was easy and hassle free. Steve was informative, knowledgeable and a pleasure to work with. I will recommend Dick Hannah Honda in Vancouver and Steve in particular to my friends, family and co-workers.

RAK4DGB

Jan 29, 2014

Our 2013 CR-V needed a 15K service and we called for appointment. We were fortunate enough to get in that day, which was a significant help for our schedule. Time estimate was 2-1/2 hours and so I brought the laptop from work. (Dick Hannah Honda in Vancouver has 3 workstations for customer's use - Brilliant! I was able to stay connected similar to working from home.)Natalie Chambers, of the Gold Team, has been our Service Writer for 4 years on two Honda's and never disappoints. When I arrived she was ready with a fairly-priced estimate and, once I told her I was going to wait for the vehicle, she promised to do her best to get me back to the office as soon as she could. Natalie is expert at shepherding a client's vehicle through the process. She always provides updates face-to-face and asks the correct questions to make certain she understands what needs to be accomplished. She truly exceeded expectations on this visit, when she came to tell me - after 64 minutes - that the entire servicing was concluded! (And, that included a courtesy car wash.) Note: The final cost to us matched exactly the pre-service estimate.Mr. Joe Orr - We were pleased to purchase our CR-V through the COSTCO program you participate in and, as long as this type of client care is part of your dealership's approach, we will go nowhere else for either purchase or service.

RLTeck

Jan 23, 2014

My Honda Accord Crosstour needed an A-1 servicing = oil change and tire rotation. I called on Friday and could have had an immediate appointment, but set it up for Tuesday morning, as I was out of town at the time. Not only did I receive a phone message as a reminder, but the dealership sent an email as well. The servicing was started as soon as I arrived and was finished earlier than expected. The estimate and cost were roughly the same, which I appreciated. Throughout the entire experience, everyone I dealt with was courteous and friendly. The waiting area was comfortable with Wi-Fi and refreshments. All in all it was an efficient, pleasant experience. Thanks, Dick Hannah Honda!

JPHARRISON

Jan 22, 2014

Mike made the experience amazingly easy. He exceeded our expectations, it's never a "great" experience to have to go in and finance a vehicle, but we honestly can say this was a great experience! He went above and beyond to get us into an affordable vehicle, and one that we're completely in love with. I would recommend working with Mike, and have recommended already. We had to bring our kids with us, and Mike even went out of his way to play with them, make them fresh popcorn... He was sincere, honest, and did not "waste" our time at all. Perfect transaction from the day we chatted online, to the day we received our key! Thanks Mike!!!

jnhalli

Jan 21, 2014

I dropped my car off for a recall repair, and got new wiper blades as well. It was easy to schedule my appointment, and my tires were filled and the car was washed as well. I had to leave the car longer than expected, but everyone was very friendly and helpul.

Ascatt

Jan 19, 2014

Excellent service. No pressure when shopping for my car. Sue was supportive and friendly. I would recommend her to others and come back to her when I am ready to shopt again.

Pattgram

Jan 15, 2014

When my car unexpectedly broke down Mike and Lisa, from the Honda services center went above and beyond to help me get my vehicle repaired. They also assisted me with insurance questions, technical questions, and even helped make transport arrangements. They were both very knowledgable, friendly, and seemed genuinely concerned. Thank you so much for your help! Dick Hannah is fortunate to have such top-notch employees.

Igotslimed

Jan 12, 2014

I was very excited to shop for a car here, but walked away empty handed after being slime-balled by the sales manager and finance guy. Dorral was my salesperson and he was polite and friendly, but as soon as my choice was made as to the car, the "invisible powers-that-be" behind the closed door got real ugly. They insisted that gap insurance, window etching and more fees were optional until I turned them down. Suddenly they became mandatory. $800 for Gap Insurance? $300 for window etching? I could buy the window etcher for $15. I checked out other dealerships that offer it for less than $50. I also found out that most gap insurance is hundreds less elsewhere. The $150 Title & Registration fee was only $75 from the dealer I ended up purchasing from. I am so glad I walked away from Dick Hannah. I will never go back, nor would I ever recommend them to anyone.

bmorelli36

Jan 10, 2014

Please remember, when you buy a car everything is negotiable. We had decided on a car we liked, sticker price of $8800. When our salesman brought us the paper back, our new total was $10,800 - they had added nearly $1300 in Fees (and $700 in taxes as to be expected). Once again, negotiate the sales price of the vehicle and all fees!! It even says in the fine print at the bottom of Dick Hannah's offer that ALL FEES AND THE SALES PRICE ARE NEGOTIABLE.I've outlined the fees we encountered below (we did not end up purchase a vehicle from Dick Hannah)$800 - Gap insurance. This is optional. Gap insurance can be a good thing, but is not required by most lenders. Negotiate the price or ask for this to be removed$300 - Window Etching. As a comparison, you can buy window etching kits on amazon for $20. This is pure profit for the dealership. While it does have its benefits, this is also optional.$150 - Document Fee. Optional. Negotiate.

CivicHybrid201306

Jan 10, 2014

Good experience purchasing the vehicle. We became frustrated from the finance side of things. We got a few calls saying "you need to bring X paperwork in" so we did and they verified that it was all we needed to do. Then we'd get another call saying "you brought the wrong thing in." It ended up being a pain AFTER the purchase, but everyone was nice, and for our trouble they gave us a free tank of gas so they definitely wanted to make us happy customers which they did.

Jleemittel

Jan 9, 2014

Brandon and Nick worked with me to make sure I was able to get the car I wanted at a price I could feel good about paying. I was also able to trade in my old car and get a more than fair price for it.

Becerrc

Jan 8, 2014

Very nice experience from beginning to end. No pressure. Really wanted us to be happy with the decision were making. Has been great about follow up emails and communication. We are happy with our new car.

adhoyer

Jan 6, 2014

This was by far, the best car buying experience we have had! Brandon was extremely helpful and kind. We will definitely recommend and be back ourselves when we need another vehicle!

georgehenderson

Jan 6, 2014

This was a very nice car-buying experience. Natalie greeted us almost as soon as we entered the lot and took a couple of minutes to listen to us as we explained what we were looking for. She then sat us down and went over the Dick Hannah inventory to give us a few options in our price range. She even drove us over to the Acura dealer in Portland to test drive a car there. We didn't find anything that night, but over the next couple of days she kept us informed of any new potential candidates that had arrived and arranged to have those cars available if we wanted a closer look. Once we finally picked out our car Natalie stuck by us during the whole buying process, we were not handed over from person to person and there was never any high pressure applied to get us to close the deal. All in all, a very nice experience. Thanks Natalie!

LoriNTom

Jan 6, 2014

This is the 3rd car we have bought at Dick Hannah, and will most likely be back for a 4th eventually. The first two were new, and a bit higher pressure. This car was to replace one of those that was totalled in an accident. Andy was very helpful and knowledgeable during the selection process. We began our search looking at compacts, but transitioned to mid-size sedans as we found we could get more car than we thought possible in our price range. Andy was very patient and helpful during our search. He not only showed us cars on several lots there at the Hannah complex, but also had us test drive one of the vehicles over to their remote lot on Hwy 99 to look at a car we thought we were interested in. We never felt any pressure to buy more car than we wanted, and he gave us space to discuss cars privately after driving them, letting us move at our own pace throughout the afternoon. He remained helpful once we made a decision, but seemed less in his element. Admittedly we were exhausted by the time we got to the paperwork, but it seemed that the time from making our decision to finishing up the paperwork was a bit long. We were inside for over an hour, while the paperwork took only minutes at the beginning and a few at the end. We did however appreciate the All State quote we received during that time, finding that we were spending far too much on insurance. All in all it was a good experience. Dick Hannah's service department is also exceptional. In 11 years we have only had one less than stellar experience. Everybody has a bad day once in awhile.

blackone

Jan 3, 2014

My first contact was Scott Hegney on the phone. He sounded normal and helpful, and that's what brought me in. ( Now, I dislike buying a car more than preparing tax forms or seeing a dentist! Generally salespeople are pushy, speak only to the man of the couple, and treat me like I'm stupid or irrelevant!) None of this was the case for Dorral. He evidenced a normal, helpful manner, and was interested in getting us exactly what we wanted. He was knowledgeable and could answer all our questions; he treated all questions like they were valid, not stupid. He didn't try to trap us in a cubby hold office for hours! He did not say we had to take the deal immediately, or it would never be offered again! He told us how our trade-in was evaluated. He introduced other employees and explained their roles to us. They were all as helpful as he, and didn't try to brow-beat us into something we didn't want. He was tactful and professional about asking how we intended to pay, and, again, accepted what we wanted. All your employees behave like a good neighbor, straightforward and very likable. As I observed other salespeople dealing with women, minorities, and large family groups, all were treated with the same kindness and interest as we were. You are definitely a dealership I would recommend and I'd send people to Dorral.

Mike Espy

Dec 31, 2013

While Mike was very nice and helpful, I find that his "manager" or whatever wasn't helpful at all. They kept repeating that it's certified but did not really help me on the price. I drove over 1 hr of traffic to come to try to buy a car hoping for a good, fair price. Over the phone, they knew my expectations before coming in regarding the price. "All transactions are negotiable including PRICE, trade allowance, interest rate..." etc etc. Was not true at all, which is what they say in their ad. Compared to other 2011 CRV (with about same details and Rav4 with similar features), it was about $1500 more expensive. They just would not budge on their sticker price. Despite the good reviews on here, I was very disappointed.

laceycookson

Dec 31, 2013

I don't have the best credit, I was sure no one but the lemon lots would finance me. I took a chance and filled out the easy pre approval on line I am happy to say I was given a chance! I made an appointment with Aundraya Gonzales the next day. I went in not knowing what kind of car I wanted, but had a list of cars that my husband said no too.She helped search and ask the right questions until we found what I was looking for. I ended up with the nicest car I have ever owned. Thank you so much Aundraya. I will be back for future purchases and will also refer anyone I know looking for a car!

Lcody

Dec 23, 2013

This is the newest model car we have ever purchased. However it is 2 years old, it smells and looks brand new. It is new to me! I feel so privileged. I am 48 and thought I would be much older before I would be able to afford something so nice. Aundraya Gonzales was our sales person. She was knowledgeable, and friendly and if she didn't have the answer to a question we had, she found it. We haven't been to a dealership looking for a car for at least 15 years. I get the "vulture" feeling about car dealerships. You pull up and there are 5 salesmen staring you down, so we just choose not to go to them, and our latest experiences have proven that. And then we went to Dick Hannah in Vancouver, because someone we know used to work there. No pressure. I love that! That is why we ended up purchasing a beautiful Honda CRV from them. We couldn't be happier and if anyone is interested in purchasing a vehicle, I will definitely tell them about our experience with Dick Hannah and Aundraya Gonzales.

ChristyJ21

Dec 16, 2013

From the moment we stepped on the lot to the time we left, there was no pressure to buy or settle for something that wasn't perfect. That was not an easy task because we had a list of what features we wanted, and knew what we didnt want, but we had no clear vision of what vehicle would fit the bill. Andy Watson met us as soon as we walked onto the lot, he gathered our wants/needs/and dont wants, and presented us with many options. He showed us over a dozen vehicles, and listening to our feedback on each one, he honed in on the best match for us. He was knowledgeable, friendly, patient, and a pleasure to work with.When we drove the Dodge Nitro, we knew it was perfect for us, but we wanted to check with our insurance agent about rates, do some research on the vehicle, and check the Kelly Blue Book value to ensure the asking price was reasonable. Andy and his manager offered to let us take the vehicle on an extended test drive for a few hours so we could make an informed decision and not feel rushed. We found good reviews about the vehicle, got some good news from our insurance agent, and found that the asking price was an extremely good offer!We let Andy and his manager know what terms we wanted, and that we had a trade to work into the deal, and they came back with a contract that met our terms and expectations. The entire process was a positive experience, we were treated with respect, and we drove off the lot with the perfect vehicle for our family!We highly recommend Dick Hannah, and especially Andy Watson, to anyone looking for a new vehicle our experience was wonderful!

epacheco23

Dec 16, 2013

Natalie went above and beyond to help me get into my dream car. She kept her eye open until she found me the perfect Jeep. I am very happy with how helpful and easy the process was. She did an amazing job and I can't thank her and Dick Hannah Honda enough.

VanessaCarroll

Dec 15, 2013

We have previously bought a car here with Lewis Williams and appreciated his no pressure approach. He stated facts, was courteous and of course, nice! We love how easy the whole process is. We are very busy, know what we want, and Lewis continues to get it done and quickly for us!

Danspeiser

Dec 14, 2013

John was very friendly. I felt no pressure and enjoyed the experience of shopping at Dick Hanna Honda. I would tell everybody to check them out when they are looking at new cars!

Francisco29

Dec 3, 2013

My name is Francisco C. I came to dick hannah Honda. To buy a car for my daughter. John Sherlock was my salesman. He was great. We got great car at great price. I have already sent John some of my friends and will send him more.

jillryder8668

Dec 3, 2013

Che checked me in for routine service on my Ford Focus, listened to some additional concerns I had regarding my car, followed up with a phone call regarding the status of my car, and the service was handled excellently and at a fair price. This was a very positive experience. I will happily return for my vehicle maintenance. Che was outstanding in his knowledge and customer care. Thank you!

LISASANTOS

Dec 3, 2013

I recently had my vehicle in for service, and worked with Ray. I must say that Ray was a true professional and went above and beyond the call of duty to make sure my vehicle's needs and concerns were taken care of. I had my brakes done at a different outfit and was really upset with the results and price. Honda's Techs did a wonderful job on my vehicle. I had a lot of work that needed to be done and I was extremely pleased with the price and how fast they were able to get it done. When I picked up my vehicle Ray personally ran out to the parking lot and drove my vehicle up to the front door. Ray's honesty and integrity will definitely have me bringing my vehicle back for further services. I recently inherited my Father's Accord and will make sure that Ray will be the one to help me out when service is needed. To have someone actually listen to you and make sure my concerns were taken care of is excellent. Thank you again Ray for all of your help, kindness and your big smile!

Abolds

Dec 2, 2013

Buying a new car can be very stressful and time consuming. Luis provided excellent costumer service while making our car buying experience quick and easy. I will be recommending Luis to family and friends. ~Ashley

kingc1904

Dec 1, 2013

I just bought a new Honda Accord at Dick Hannah Homda. I was pleased with high level of service I received from Susan Heath. She was there to inform and not to pressure me. My wife and I went back there three times before I pulled thr trigger and bought the car. Hondas are great cars and (should) offer low-cost maintenance (run forever with few issues, I hope. So if you are looking for a new Honda ask for Susan at Dick Hannah who can answer most of your questions and those she cannot she will ask others, answer and learn since she has a great attitude, is very friendly and eager to help.Note that it was after closing time on Friday by the time we bought our car and Susan was in no hurry to rush us out the door! She took the time to show us the tools and gadgets the car offers and even program the computer and settings to what I desired. I give her high marks for her focus, attentiona nd dedication to excellence and a high level of customer service.

rondiewhite

Nov 30, 2013

The whole shopping experience was made so easy. When we came in we knew we were buying a car but we didn't know what model or new vs. used and Aundreaya was very helpful and informative, she really helped us narrow down which vehicle we wanted and what would work for our budget. I would highly recommend working with her and Dick Hannah to anyone in the future.

jamegz

Nov 29, 2013

I have to admit that my experience at Dick Hannah Honda was by far the greatest automobile purchasing experience in my lifetime...I'm 75 years old... My daughter and granddaughter asked me to go along to make sure they got a good deal... John Sherlock met us, he explained the new way they do business. No commission sales people and no haggle price. What a great Idea. It was fast and easy. They love their new civic and we are telling all of our friends to go see John and all the folks at Dick Hannah Honda...James G.

solo9933

Nov 26, 2013

Let me state that I have always hated having to shop for a replacement car and that's why I am impressed with the exceptional experience I had at Dick Hannah Honda. My sales liaison, Brandon Bieber, was knowledgeable, courteous, patient, friendly and efficient. My time was not wasted and I got a car I am happy with. My thanks to all the team members I met, I will certainly recommend Dick Hannah Autos as the place to buy.

tacecil

Nov 24, 2013

The whole experience was quick and easy. We knew what we wanted and Aundraya was so helpful to expedite the entire process. We got a great car and a great experience.

kimila3624

Nov 22, 2013

I admire Dick Hannah because he believes so much in great customer service. Dick Hannah Honda has helped so many people, including me. The time that I spent with Dick Hannah Automotive has been a tremendous experience for me. My life couldn't bebetter since I purchased my Honda Accord Coupe 2014. Thank you Dick Hannah Honda! Sincerely a Satisfied Buyer,Kimila M. Johnson

Heidicp1

Nov 18, 2013

Have always had great service here. Friendly, reasonable costs, try hard to make you happy. I definately trust the work they do on my vehicle, wouldn't take my car any place else.

Starz13

Nov 16, 2013

Thank you so much!! Aundraya was awesome, worked with me and got an awesome car that I love driving everyday!! The loyalty program won me over as well-wow!

Iamfulloflight

Nov 8, 2013

We had a wonderful experience buying our Element from Dick Hannah Honda. Brandon was very helpful and friendly. We loved the "best price" business model. I would recommend getting your next car here! Thanks Brandon!

amarchand

Nov 7, 2013

Che is a fabulous service writer! Very helpful and attentive. He fixed my vehicle in a timely manner and it was even washed and vacuumed with all indicator lights turned off. Thank you Honda Team!

Andrew31

Nov 4, 2013

We enjoyed working with Brandon Bieber and purchasing our new car from Dick Hannah Honda. This is the second car we have purchased through Dick Hannah! Brandon did a great job!

kmarshall0202

Nov 4, 2013

I came to Dick Hannah Honda to buy a car and was greeted by Sue Heath, she was soo helpful and did everything in her power to get me the best price and rate! She was super friendly and a hard worker! I will recommend everyone to her! Thank you Sue!!Keri

Sjackson323

Nov 1, 2013

I have never went to a car dealership by myself, but needing car I had to shop. Lewis helped me find the perfect car at the perfect price. Thanks Lewis

trzrhntr

Nov 1, 2013

#1 - We spent 5 hours waiting at the dealership. Chris Jenkins is a very nice salesperson but they promised a full gas tank, it was nearly empty. Small things make a difference. After all that time with a 3 hour drive home we did not have time to go back for gas. #2 - I was told that I did not have to stop at my credit union to sign paperwork because they were affiliated with them. They were not. Paperwork went back and forth for hours. #3 - The rotors on the brakes were supposed to have been turned but they are still warped. We did purchase the maintenance contract but we will now have to spend time having them fixed.

pdxbrown

Oct 31, 2013

Mike was very helpful and attentive to our family's needs doing everything possible to make the trade-in and purchase process as quick as possible to accommodate our availability. He was very friendly and a pleasure to work with.

yerx7903

Oct 29, 2013

It was a great overall experience. Dorral was by far one of the best sales people I have met in a long time!!! I've experienced many sales people in the past and have left stores because of them either being way to pushy or they just weren't friendly at all. Dorral were neither of that. He explained everything word for word and he didn't push us into anything we didn't want. He was also extremely wonderful towards my kids that we had brought with us as well. If I could, I'd give him 10 stars!

gregsmith130

Oct 29, 2013

Dorral Lukas was the best! Totally changed our opinion of car shopping. I despise car shopping. I hate the people that I have shopped from in the past that have only fed stereotypes of what car salesman are like. Our experience with Dorral was awesome! Zero stress, tons of information and a very honest an fun guy. When we got there, we had one of the cars I mentioned that I wanted to look at sitting in a VIP section so we didn't have to walk around the lot. The other car we wanted to look (and ended up purchasing) was up in Kelso, WA. He offered to go up and get it while we got food. That would have taken him an hour +! What a generous offer. We ended up going there together and he was honest in his evaluations of the automobiles we looked at up there. He single handedly made us Dick Hanna Honda customers for life!

lenas03

Oct 23, 2013

Overall, the least stressful experience we've had in purchasing a car. No pressure to go over our budget. Nice selection in what we were looking for.Definitely would use same company and salesperson again.

jebushchrist

Oct 15, 2013

I regret that I do not recall the name of the person in service who took care of me last week, but he was courteous, attentive, and forthright in the time I spent with him. If you'd like me to describe him, please give me a call. At any rate, I was told over the phone that, if I brought my car in by 9:40 a.m., the service I required would not be finished until after 1:30 p.m. The gentleman who greeted me and took care of me throughout the service process informed me that I should be back on the road by noon. In fact, the car was ready and washed before 10:30 a.m.!! Since buying my Honda more than a year ago, I've visited Dick Hannah's service center three or four times for routine service matters and, unfortunately for me, I had to bring the car into the body shop once. All of my experiences have mirrored the one from last week. The service crew is simply outstanding!