Used Cars for Sale at Dodgeland of Columbia in Columbia, SC

Patricia

Oct 30, 2016

I rate Dodgeland on Greystone 5 stars mainly because Jeremy was an excellent salesperson. He was very respectful and knowledgeable. They have a huge variety of cars, suv's and trucks. We purchased our previous car from them and because of the effortless, helpfulness and trust of the staff we decided to purchase a 2016 Dodge Durango from them as well. It was a great decision and Dodgeland on Greystone will always be our first choice.

Malia Vest

Oct 30, 2016

LOVE my 2017 Dodge Durango I purchased on Oct 1. Smooth sales process, fair deal on both trade and price, and very little of the "back and forth" that typically accompanies vehicle purchases. Billy was an excellent sales rep and was kind to all of us, including our 4 year old daughter. However, title/registration has been a NIGHTMARE! We decided to transfer our tag to our new vehicle, which is fine and dandy, but the tag expires tomorrow, the 31 of October. We paid our vehicle taxes to get the sticker the week after we bought it, but was informed the dealership needed to bring the title over and get the sticker and send it to us. I have called 3+ times, left multiple messages for "Sara," with never a return phone call. Finally, after my husband called 2 weeks after this process started, he was able to get her on the phone and she says she will "hand deliver it to the DMV and overnight our sticker." Needless to say, it still isn't here and I will be unable to drive my car after tomorrow, the 31st. Very disappointed in the handling of the purchase after it is made when up until this point, everything was superb. Save yourself the stress and frustration and fork out the extra dollars for a new vehicle tag versus transferring the tag from your trade when purchasing from this dealership.

P. Posey

Oct 30, 2016

I rate Dodgeland on Greystone 5 stars mainly because Jeremy was an excellent salesperson. He was very respectful and knowledgeable. They have a huge variety of cars, suv's and trucks. We purchased our previous car from them and because of the effortless, helpfulness and trust of the staff we decided to purchase a 2016 Dodge Durango from them as well. It was a great decision and Dodgeland on Greystone will always be our first choice.

Jessiesmith81

Oct 29, 2016

Billy is a great salesman. Before coming to Dodgeland, my wife and I went to other dealerships, with the intention of purchasing; however, because the salesmen there weren't as friendly or knowledgeable of the vehicles, we decided not to purchase. When we went to Dodgeland of Columbia, Billy was a great salesman. He did all he could to get us in that vehicle!

Brian Simons

Oct 26, 2016

The service department was courteous and helpful they answered every question I asked them and gave me solutions. Will always be coming here for any of my vehicle needs.

Marc Lewis

Oct 26, 2016

Service guy Bill was very good and pleasant to talk too And helped me with a smile !!!!

bettruck

Oct 25, 2016

I had an appointment at11:30 and upon arrival I was told that "due to lunch breaks" my appointment had to be rescheduled to 1pm. Even with the newly scheduled appointment the truck was not moved until 2:22pm and even so I was told that I would not receive a full detail...I was visited by a gentleman from another department and I finally received the detail service and the customer service is deserve.

Kenneth J Broughton

Oct 22, 2016

They were very accommodating considering the amount owed on my trade-in and credit score. I was treated with respect and walked away from a SUV with a lot of problems and into a brand new SUV.

DANNY SNELGROVE

Oct 21, 2016

As usual, Mr Wheeler got the vehicle in and out in speedy fashion ,handled professionally. We always know what to expect because he comes us well informed in the process. Looking forward to continuing to do business with Mr. Wheeler and Dodgeland.

william young

Oct 20, 2016

excellent service but a little oil smear on right side over head light and on top under hood but if that's all I have to worry about then rock on

Christina Johnson

Oct 17, 2016

Great experience with Zac. He heard what we wanted and helped us get it. Would go back and recommend.

Gil Smith

Oct 16, 2016

The salesman was very professional. Where he did not have answers to my specific questions on the Ram 3500, he brought in the guy that had been trained in the commercial Ram line. Had he not called me after my initial visit to follow up, I would of ended up buying a 2-3 year old model. JT comes out with great deals all the time that pass the incentives and rebates they receive from the manufacturer on to the customer. I ended up getting everything I wanted in a brand new 3500 Dually at a price that I can afford. I appreciate car dealers that employ salesman. I get tired of dealers that act like they are a museum and employ tour guides. They are often too proud of their cars to get down to really dealing and try to sneak in too much profit on the back-end of the deal. I'll go back to purchase more trucks as my business grows. Thank you, Jake Gonzalez, Jimmy Burgess and my salesman Brandon Legrand

Carl4481

Oct 10, 2016

All of my questions were answered,the vehicle was within my budget and the staff was very friendly and professional,I will recommend this dealership to anyone

Lo

Oct 10, 2016

Got what I needed out of a large selection. They Made it happen is what I've got to say!! Great experience!! Would recommend to anyone!!

Jeff Davis

Oct 9, 2016

This was our second time purchasing a vehicle from JT. The first experience was by far the best car buying experience I've ever had, until Friday that is. I knew exactly what vehicle I wanted and what payment I'd like to make for it. Our sales person Chad, in a very professional yet friendly manner, made sure I drove away in that vehicle with those payments. He informed us of rebates and discounts that we qualified for that we didn't know about. Never once did we feel like we were in a pressured sales situation. The gentleman ,I'm sorry I cannot remember his name, who helped us with the financial and contractual portion of the purchase was also tremendously helpful and friendly. I'd also like to thank Brittany, who I believe is an internet sales manager, for getting me in the door. In all, the experience was fantastic and when the time comes, I won't hesitate to return to JT's Dodgeland.

Nikismart

Oct 8, 2016

Very please with the overall customer service and the friendly staff you'll have thank you so much...I Will Recommend this company to everyone.

dboat32

Oct 6, 2016

I want to give a tremendous shout out to Rich, Daniel and Rick in Service for their professionalism and tremendous patience in helping me with my Dodge RAM. They actually took the time to bring in the service managers office to try to come up with a plan to get me back in my truck. I truly appreciate your attentiveness to my situation and especially want to say thanks to Rick my service advisor for weathering the storm when I first walked in! I have a much better appreciation for the work that you do!

Robert D. Ingram

Oct 5, 2016

They got the price down to where I needed it to be. I had to forfeit the free cooler, but it was all in good fun.

Hicks16

Oct 5, 2016

Sales person was great and work with me with getting me in and out with my new truck fast. I hope to return in the future to hopefully purchase a newer vehicle.

Charles

Oct 4, 2016

My husband and I had researched the trucks that we wanted to look at online before we went to the dealership. Upon arrival we told Cody (salesman) what we wanted to see. We found the first one no problem the other one not so easily. It was not on the lot we were told that it was at the Lexington location so we drive over there and 45 mins. later find out it is not there either. We still never got an honest answer where the vehicle was at. We wanted specific things on the truck that we purchased and asked Cody several times to make sure that it was equipped with it and was assured that yes the truck had trailer brakes. Well to our surprise later the truck did not have the brakes, and we had to pay $300 to have installed. When we tried to contact Cody concerning this we were given a run around and promised that he would check with the service manager and call us back, I guess he's still looking for that service manager because we have not heard from him since. I've tried to email several times to get someone to return my call or email but they never do. We sent a letter to the owner and still nothing. Poor customer service! The thing that really pissed me off is that we told Cody that we would be paying cash for the vehicle but I was told we had to complete a credit check paperwork, well they ran our credit and we got a denial letter a month later in the mail denying us for financing! That is shady customer service! You need to train your sales people to tell the truth and if they do not know if a vehicle has something on it how about ask someone that does know and do not lie to the customer. But it is clear that JT does not care about customer service!

Tyler7

Oct 3, 2016

I was in & out with no nonsense. All problems were addressed and resolved. My appointment time was met & my car was taken back promptly. They were respectful & took time to listen & explain afterward.

Lloyd

Sep 30, 2016

Don't bother trying to use their website, it has all the lots included and it's a rough process, so just go into Dodgeland and you'll be glad you did, Great bunch of people, I'm always going to buy and have my vehicles service there, they got my business for life

Sue F.

Sep 29, 2016

Took my truck in for service and everything was really good. BIll always takes good care of me.

SUSAN CORLEY

Sep 28, 2016

I went to several other dealerships looking for a specific car they promised they had but JTs Dodgeland were the only ones to actually deliver! I love my new Dodge Journey Crossroad!

Rodrea

Sep 27, 2016

1 Highlight and copy review.2 Paste the review on our review sites. EXCELLENT! Francisco went above and beyond to make sure I was satisfied with my new car buying experience! He was very attentive to my wants and needs for a vehicle that would best fit my family! He kept in touch frequently to update me of the status of financing decisions. I thought that I would never get approved for a 2016 car, but Francisco made that possible through his diligence and positive work ethic. Francisco gets 10 stars from me!!!! I'm sending close friends and also my mother to work with Francisco so they can get a new car as well!

cardeal

Sep 14, 2016

My experience at Dodgeland was terrific! Not only did they treat me with respect and satisfy my need for a new car, they gave me a terrific deal, found the best financing for me, and delivered my new Journey, which I love, all shined up and with a full tank of gas! Anyone who wants a great experience, drop by and ask for Chad!

Jay

Sep 12, 2016

Bought a new Journey SXT.Billy is a true professional that has a genuine care for his clients. I will recommend others to go see him.

Fatema

Sep 5, 2016

The ability to work with my credit was just amazing. I love my 2012 Chevy Traverse. I got a quality vehicle for a good price.

Tbsxfalling4you

Sep 5, 2016

I love my new dodge ! I wanted to give a shoutout to Quincy , great salesman! He never gave up on me / this sale no matter what was thrown our way! I highly recommend him to anyone!

Nate

Aug 29, 2016

I had GREAT service from the start with Josh! As an "out of town buyer" sometimes it is hard to be taken serious by the sales team. Josh went out of his way to provide me with all the info I requested in a very short time frame. He had the car ready and waiting when we got there for a test drive and the purchase. Overall great experience. Thanks Josh!

Regalyo

Aug 29, 2016

Mr. Mason ensured that we were pleased with the payment, vehicle, and the service. He went above and beyond the duties of a salesman. He even provided my husband and I with snacks since we are both diabetics and had been at the dealership over 5 hours. He was a God send. He did everything possible to make sure that we left there with the vehicle of our choosing. I would definitely recommend Mr. Mason and JT Dodgeland to anyone in search of a vehicle. We are very pleased.

Steven Hicks

Aug 29, 2016

Billy Sawson a Sales Person in the Columbia branch was an excellent sales person. Made me and family feel right at home. He made sure experience went smoothly and answered all of my questions. He even drove us over to another car lot to see if they had a truck that I was looking at. I will definitely be back in the future and hopefully he will be there to help us again.

ShirleyJ

Aug 27, 2016

Sales person was knowledgeable and wanted to make sure I received the car I wanted. Very good experience.

Anthony Williams

Aug 24, 2016

Very knowledgeable and helpful. He was professional and offer me options to my needs.

Jeremy Ramsey

Aug 24, 2016

I had a wonderful visit with dodgeland. I enjoyed the friendly service and helpful people. It was a smooth process in and out. I came,test drove, and returned to pick up a great vehicle. Definitely a nice place to find a new or used vehicle!

Lisa Taylor

Aug 23, 2016

Cody was an excellent salesman. He was knowledgeable and a real joy to work with. He went above and beyond what most salesman would do to help me and my husband find a truck we loved. I will be sending everyone I know to see Cody at Dodgeland for their car or truck needs. Need more salesman like him around.

Dee

Aug 22, 2016

Awesome, great service, easy process, nice atmosphere. Go by and see Jeremy Gadson this guy is awesome.

James

Aug 17, 2016

Cody was more than courteous, polite, friendly, and knowledgeable. On top of putting in the footwork to find not only what I needed, but what I wanted in a vehicle. The guy did such a great job, I bought a work van as well.

Ian

Aug 16, 2016

Every time I take my Dodge Neon 2003 to Dodgeland, I receive good service. The service advisors are helpful and nice.

Elizabeth Long

Aug 11, 2016

Totally satisfied. I always take my van to Dodgeland where I purchased it 13 years ago.

CarolC

Aug 9, 2016

Excellent services provided. The staff were kind and attentive to information communicated regarding concerns.

Old Mopar Guy

Aug 8, 2016

Lee and the Sales Staff worked with me to accomplish a difficult deal because of the trade in and short term on my existing car/loan. They helped me select the right new Charger with all the options I wanted, at a payment and term I could live with.

Tony H

Aug 6, 2016

Mike in the finance department was great, 2nd time I've dealt with him and the only reason I gave them another try. The people in the sales department needs to do their homework on the vehicles they sale. I had the voucher for the free year worth of fuel and it was denied even though I told them I had it sent to me before I came up there. The year worth of fuel was their main sales pitch for that month and was emailed to me several times while I was looking at their inventory on the website. Sales manager wouldn't work with me on any options not even rubber floor mats but they did take $2,000.00 off the sticker price of the 2016 with the 2017 on the way...

Tim

Aug 4, 2016

Excellent and very professional I would definitely recommend this dealership

doc2016

Aug 2, 2016

Jersey Jeff was an excellent salesman he attended to my family and I until we were satisfied with the vehicle. A great choice. Thank you

Deryl Keith

Jul 22, 2016

I had an appointment for 9am and I got there at 8:45. I was shocked to see my vehicle go to the back a couple of minutes after 9am when there was plenty of cars ahead of mine. Within an hour my vehicle was back. Great job!!

Bob

Jul 20, 2016

They called within a half hour very nice was willing to get back to me with unanswered questions and photos of the car I was interested in. Never called or email anything. Never heard from dealer again. That is why I gave the rating I did. However I would and will use Cars.com again

ramd

Jul 12, 2016

Stood behind what they said and fixed the problems. Happy with the work Rich is a good manager. Was nice and made sure I was happy with the repair.

Paul D

Jul 10, 2016

I recently purchased a vehicle Dodgeland and I could not have asked for a better experience. My salesman was Marty Ares. He was non-pushy, personable and knew what he was talking about. I would by all means recommend this dealership and this salesperson.

Jean

Jul 8, 2016

I have wanted a Dodge Charger for many years. My husband new actually where the best place to go would be, Dodgeland of Columbia. A big THANK YOU to Eric Lawrence for the most comforting experience I have ever had with buying a vehicle.

Pittfan1970

Jun 17, 2016

I've bought 7 vehicles from Dodgeland. All from Eric Lawrence. He is an excellent salesman. Found a good deal on a car for my daughter. Dodgeland staff was excellent.

Brian

Jun 11, 2016

I made my purchase on a day that was extraordinary busy at JT's. The paperwork process was a bit slow because of all the activity, but I felt like everyone was trying to do their best in moving it along.I would definitely recommend all buyers to check in at JT's Dodgeland.

Ira Salem

Jun 1, 2016

One of the best car buying experiences I've had in a while. I'd definitely recommend anyone to go to this dealer. Derek was my salesman. He was more than helpful. He had a great attitude and picked picked out the perfect vehicle for me on the first try.

Davida

May 27, 2016

I truly enjoyed my purchase experience at Dodgeland. Quincy my salesman was awesome. The customer service was excellent. I am truly enjoying my new Dodge.

Barker family

May 10, 2016

Came in for a work vehicle for my husband and ended up upgrading our van! Kelvin was wonderful and very capable as was Chuck in financing!

Palmettob

Apr 30, 2016

Good customer service so far. Looking forward to working with them in the future. Great selection of vehicles i was in the market for.Thanks.

Fatcat

Apr 27, 2016

Anytime you go to buy a vehicle most dealerships try to pressure you into quick decisions and when that happens we seem to make bad choices. Well the experience I had with Dodgeland goes beyond excellent it was extraordinary , thank you for a wonder buying experience

Karrants

Apr 27, 2016

my husband and I have brought both our vehicles from Dodgeland and our sales man both times was Tommy Mason, he is absolutely wonderful!!! Tommy is the best car salesman I've ever known!!!

DONALD

Apr 16, 2016

We went to dodgeland after already researching the vehicle we wanted, and securing financing from our bank. We told the salesperson and finance manager that we already had the financing taken care of and did not want or need any. They ran both mine and my wife's credit and applied for financing anyway. We received a letter almost a month later saying we were denied financing that we never asked for.I do not appreciate the shady and dishonest practices of this dealership, and will never do business with them again.

Dylon B.

Apr 14, 2016

On March 24th, 2016, my 2014 Dodge Durango was towed into Dodgeland of Columbia since this is the location in which I purchased the brand new vehicle. On March 25th, I checked on the status, and they had not begun working on it yet. Then I called on March 26th,2016, and they stated that it was ready for pick-up. They informed me that the problem was the battery which shorted out for some bogus reason and stated that this was not covered by the warranty. I had to shell out $427 dollars for this repair. Since I did not believe that there were any issues with my battery, I visited four different businesses in order to get the battery checked. They all checked it and stated that the battery was in perfect condition. I obtained reports that prove that the battery is fine and still have the battery available to test if necessary. The following morning, my vehicle would not crank up. It was experiencing the same issues as before. I had a tow truck tow it back to Dodgeland. After they worked on it once again, they claimed that this time is was the Automatic Break System. They wanted to charge me an additional $600 to repair the ABS. Are you serious? $1000 in repairs that are not covered under my warranty for a 2014 Dodge Durango? In my gut, I knew that something just was not right. I am not in the business to shell out money when people are just doing trial-and-error work. Please just take the time to figure it out. I would respect them more if they simply just said that they had not figured it out yet. I voiced my concerns to the manager, and he gave me a lot of attitude just because I began asking questions. He did not want to admit that they did anything wrong, and he felt that I did not deserve a refund. Despite the fact that they misdiagnosed the issue the first time, they also wanted to charge me another diagnostic fee. I thought that this was ridiculous and exchanged words with the manager. Ultimately, I had my vehicle towed to another Dodge Dealership. Guess what? The other Dodge dealership figured it out. Now my Dodge Durango is running smooothly. It was not the battery or the ABS. I did not have to even pay any money to the other Dodge dealership for the repair. My experience with Dodgeland was the worst experience I ever had with any business. I deserve a refund, and I am very happy that another dealership took the time to figure it out.

Dylon B.

Apr 13, 2016

On March 24th, 2016, my 2014 Dodge Durango was towed into Dodgeland of Columbia since this is the location in which I purchased the brand new vehicle. On March 25th, I checked on the status, and they had not begun working on it yet. Then I called on March 26th,2016, and they stated that it was ready for pick-up. They informed me that the problem was the battery which shorted out for some bogus reason and stated that this was not covered by the warranty. I had to shell out $427 dollars for this repair. Since I did not believe that there were any issues with my battery, I visited four different businesses in order to get the battery checked. They all checked it and stated that the battery was in perfect condition. I obtained reports that prove that the battery is fine and still have the battery available to test if necessary. The following morning, my vehicle would not crank up. It was experiencing the same issues as before. I had a tow truck tow it back to Dodgeland. After they worked on it once again, they claimed that this time is was the Automatic Break System. They wanted to charge me an additional $600 to repair the ABS. Are you serious? $1000 in repairs that are not covered under my warranty for a 2014 Dodge Durango? In my gut, I knew that something just was not right. I am not in the business to shell out money when people are just doing trial-and-error work. Please just take the time to figure it out. I would respect them more if they simply just said that they had not figured it out yet. I voiced my concerns to the manager, and he gave me a lot of attitude just because I began asking questions. He did not want to admit that they did anything wrong, and he felt that I did not deserve a refund. Despite the fact that they misdiagnosed the issue the first time, they also wanted to charge me another diagnostic fee. I thought that this was ridiculous and exchanged words with the manager. Ultimately, I had my vehicle towed to another Dodge Dealership. Guess what? The other Dodge dealership figured it out. Now my Dodge Durango is running smooothly. It was not the battery or the ABS. I did not have to even pay any money to the other Dodge dealership for the repair. My experience with Dodgeland was the worst experience I ever had with any business. I deserve a refund, and I am very happy that another dealership took the time to figure it out.

nelrea

Apr 13, 2016

I am always treated great and everyone is always so professional and friendly!! I will always purchase my vehicles here. Dodgeland is the absolute best!!

efolden

Apr 11, 2016

On a whim, my fiance and I decided to go look at purchasing a Dodge Challenger. Our salesperson, Francisco, was a huge help. Not only did he tirelessly find exactly what I wanted, but he listened to all I had to say and did what he could to make it happen. He never stopped until it was time to sign the paperwork. Mike in finance was very helpful and friendly even though it was 8:30 pm by the time we were signing paperwork! It was an overall great experience and I would recommend Dodgeland to anyone looking for a new car.

Ms. P. Harp

Apr 5, 2016

Jimmy the sales manager is excellent a great team player with great customer service skills he got the deal done. He made sure i got the car I wanted with the extras i requested at the price I could afford. I will continue to be a repeat customer and I highly recommend this company to others a great experience.

2016 Dodge Dart

Apr 4, 2016

I was looking for a new/used car. Searched online before going to Columbia. I met Kevin Wiley, he is a great salesperson. Be sure to ask for him when visiting JTSDODGEPLAND of Columbia. I purchased a 2016 Dodge Dart.

cneil524

Apr 3, 2016

I had to get a car as my former car was unrepairable. Even though my credit was a bit sketchie they were able to approve me for a 2013 Toyota with a reasonable monthly payment.

Mel Jacobs

Apr 3, 2016

I've bought 2 cars from Dodgeland, and the sales went very smoothly, as have their service dept. My next vehicle will probably be form them too.

Terry

Mar 31, 2016

The vehicle repair was fast and completed before/on time. Kevin was nice, answered my questions and very helpful in getting the vehicle repair scheduled. Thank you!

Kennith Adams

Mar 29, 2016

Jeff actually sold me a 2013 ram 4x4 on Saturday the 26 then sold my wife a 16 Jormey on the 28. We were both in and out in under an hour with the vehicle we wanted and the experience was very pleasant. Counting the Jorney we have purchased 6 vehicles from Dodgeland and will definitely buy here again.

jay

Mar 28, 2016

I purchased a 300c and was not pleased to find that the car was being driven by a sales manager who left the car very unclean. The car was not washed, filled with scuff marks, and from what it looks like-children had been transported in the car but not cleaned-up after. I am customer service and I know that the aesthetics of a car is what sells it. Afterward when we got the car home, we that there was a chip in the windshield in the driver's view, as well as a chunk missing from one tire. In addition, they were supposed to pay off my car that was traded-in, but I ended up paying the last bit because the loan office sent me a letter saying that is was not covered in full. Finally, the dome lights and vanity lights do not work and this is a 30,000 dollar car. I thought everything would be good because of the commercials that I had been seeing JT post on TV. I will say that Kenny (the other sales manager) had me bring the car in and he took me straight to service and had them order another. Bill in service also checked the dome light unit and found it to be faulty, and ordered me another. Don't know if this was just bad day for the dealership, but I would like to see some recovery.

Angela Brannon

Mar 27, 2016

I thought I needed 1 or more things done to my dodge dart and Mr. Marshall called me and told me that it wasn't, meaning he called and explain the things that I really need and what's important to have, he was a very genuine man and very concerned about what I put on the envelope. I want to thank him and the other guys that I didn't get a chance to say thanks to like Mr. Lemon & Mr. Bobby who helped me in the beginning with my tire off Broad River when I first had my flat tire. I never forgot about you guys. Thank you so much... You guys are AWESOME!!!

Cruz

Mar 27, 2016

Relaxing for a change. Not a lot of pressure. He was honest with facts and real numbers. He understands that customers are more informed and don't need "sales tactics". I really appreciate the real conversation about cost and function of the vehicle. This is my sixth time I have bought a vehicle and the third new vehicle. By far the best buying experience of all. Thanks Kevin.

B.C.3

Mar 27, 2016

The deal took a few try's but at the end Kevin found exactly what I was looking for and the right price. I came in let him know what I was looking for he was able to work numbers for me on a few vehicals. He was very helpful without any pressure. I would definitely use Kevin for my next vehicle.

KayB

Mar 26, 2016

It was a good experience. Nice helpful friendly staff.

wikiwikiwiki

Mar 19, 2016

First, let me say that my salesman, Chad, is top notch. He is an honest man that will go the extra mile for you. I can't say enough good about him. However, the sales manager is another story. Having to go back and forth with him over details of the sale is a headache and a disappointment. It soured the entire experience. I had basic needs for my vehicle and was tricked into false promises. In the end, I was cut a check for the difference in what was promised, but will be paying interest on that money since it was part of the original deal worked up. I have purchased 5 trucks from Dodgeland over the past 20 years. The service team is top notch, but expensive. They do quality work and are friendly.My only bad experience in 20 years was this time with the sales manager. Again, Chad is top notch....great guy!!! Too bad he had to run everything through the sales manager, because it tainted the entire experience. This review could have easily been a 5 STAR, if I were dealing only with Chad. When I recommend this dealership, I will definitely warn them about the practices of their management team in new car sales.

G and S Day

Mar 16, 2016

We enjoyed our experience at Dodgeland; however, we were there for a VERY long time. We did get a deal on a new car that we were comfortable with, but we felt like it could have been handled in a shorter amount of time. Once the deal was set, though, going to finance was a piece of cake.

Mark, Mr. G

Mar 14, 2016

Marshall Taylor provided quality customer service by answering all my questions/concerns. He truly brings value to the service department by focusing on customers questions/concerns. Thanks.

Jkyzer

Mar 12, 2016

All of the service here was amazing I can not get the 5 stars to work right but I give 5 stars on everything the facility was great the sale people were beyond great We highly recommend Francisco Ponce!!! We will never shop at another dealership again!

Angela Brannon

Mar 11, 2016

These guys are extremely fast and I thank Shawn for getting my tires back on track! The scheduling was easy to fit in and most definitely will recommend families & friends to come buy a car here. Thanks Dodgeland of Columbia, you guys ROCK!

Jennifer

Mar 10, 2016

Friendly, pleasant and knowledgeable service people! Will continue to come back and would recommend it to a friend.

Charlotte to Columbia

Mar 8, 2016

I arrived shortly after 3pm, was approved and on my way home by 9 pm. Kevin Wiley was the best. I love my 2016 Dodge Dart with 23 miles.

Gray23

Mar 8, 2016

I had some issues with my rear, right tire and I needed it to be looked at immediately. Quincy made sure the process was smooth and quick, they even rinsed some of the dust off of my baby Cecilia. I would recommend JT's Dodge-land to anyone because it is ran by quality individuals and associates who care about your needs. All the associates I came in contact with were very friendly and hospitable to their customers.

Challenger owner

Mar 6, 2016

I waited 40 minutes for to get my checked in and another hour to get my oil changed. I arrived 15 mins prior to the service center opening

dwatford

Mar 5, 2016

A very kind and Honest sales staff, making an effort to make sure us as customers are always comfortable and understand we are getting the best deal possible. We feel like family at Dodgeland, and will definitely be doing business with them in the near future. Eric Lawrence is the best!Thanks,Barbara Watford

Bigdaddy

Feb 29, 2016

HAd to bring my Ram back for new car prep the next They had me in and out in 30 minutes. Definitely will bring my vehicle here for service

LoveMyRide

Feb 27, 2016

David Bush greeted us when we came into the dealership. We told him what we were there to see, and he had the car ready to test drive in no time. He was very patient and allowed us both to drive the car. He was very helpful in the process of purchasing the car. It was a very stress free experience. I would highly recommend his services.

Davidbushcar guy

Feb 21, 2016

They really worked with me and my needs was able get me into the car of my dreams! See david bush and staff excellent experience.

Ronniethegardener

Feb 18, 2016

I had a excellent experience at dodgeland of columbia. I told them where I wanted to be and they worked with me. My salesman was Calvin ripperdan. He did a excellent job listening to my needs and wants in a vehicle. I would recommend this place to anyone.

Dreams

Feb 12, 2016

I had an amazing experience!!!! They did everything to make sure I received the price and payment I wanted. I enjoyed every minute of it.

Lynn Davis

Feb 11, 2016

Twelve years ago I purchased a vehicle from Henry Miles at the Dodge land dealership. I still own this vehicle today. About five years ago I returned to Dodge land to purchase another vehicle and I was pleasantly surprised Henry was still there. Unfortunately my family and I did not find a vehicle that satisfied our personal needs at that time. Recently the opportunity presented itself for my family and I to purchase a new vehicle. Upon returning to Dodge land we were again, pleasantly surprise to find "Our" salesman ,Henry Miles still there. With the high employee turnover these days we were happy beyond word to see Henry. The anxiety usually associated with making large purchases was eased greatly dealing with Henry. I hope Dodge land values the worth and importance of such an employee. My buying experience was excellent because of Henry's presence, personality, professionalism, knowledge, integrity and character. Great prices and advertisements get your attention but great service brings you back. Henry is the reason my family and I continue to do business at Dodge land . Thank you to every employee who assisted in our buying experience. We recommend Henry and Dodge land to everyone.

Karen

Feb 8, 2016

I've done business with Dodgeland for many years mainly because of your sales person Henry Miles. He is one of the nicest low pressure sales man have ever dealt with and I have recommended a lot of people to Dodgeland for service and sales. I had a problem with my car and Patrick stood behind the repair and corrected the problem. I appreciate that service after the sale came through for me.

Andy

Feb 4, 2016

5 stars. Everyone was polite and kept me informed about the progress that was being done on my truck.

Rob

Feb 4, 2016

Easiest and most painless car buying experience I've had to date. Thank you!

NOLA'S PORKCHOP

Jan 31, 2016

Sean did an excellent job. He was very professional and I appreciate the extra time he spent with me making sure everything was perfect. Please commend him on his excellent customer service.

t. m

Jan 31, 2016

I pu.rchase a vehicle from dodgeland the salesperson Mr Quincy was first class the customer service is first class I had a problem with the vehicle they did not hesitate to take care of it I would recommend anybody to buy a vehicle from DodgeLand

2014-Charger

Jan 30, 2016

Second time we have purchased from Dodgeland. Bought a used Grand Caravan in 2007, and just bought a 2014 Charger on January 2. We came back because they were honest about the Caravan, and it has been reliable, plus we know they don't do the "high-pressure" sales game. We knew car we wanted, and how much we could afford, and Charles Wiley found what we wanted and didn't try to push us into something else. The finance guy was low-key, and got us a great loan rate too!

swn

Jan 26, 2016

Purchased a used car. They were very helpful and willing to discuss prices. After some discussion, I stated that I didn't want to spend more than a certain amount and they agreed to it. This is the second car I have purchased from them and I think, despite the corny commercials, they provide the best deals in town.

Mary McCullough and Freddie McCullough

Jan 25, 2016

My name is Mary McCullough, and I visit Dodgeland of Columbia just to see what was available to me. I was greeted by a very nice young man by the name of Jeremy Gadson. From the time we sat down to talk about kind of car I was looking for, this young man listen to what I had to say. He then took my information and checked it out to see what we were working with. He told me what was needed to make to make this happen. So I got him the information he needed and we were on our way. He took me out to view and test drive my 2016 Dodge Journey. It was a one of the greatest SUVs I ever driven. He showed me all the perks the Journey had to offer. I was very pleased. Jeremy made my car buying a very pleasant one. I would recommend Jeremy Gadson and Dodgeland to anyone that's in the market looking for a new Car or SUV. Thanks, Mary MCCullough

JamesP

Jan 22, 2016

They did a great job. No hassles and no pressure. I'll definitely go back

Tsinker

Jan 19, 2016

Just purchased our 2nd Ram 3500 from Derrick. Awesome experience, would highly recommend. Finance manager Paul Cobb was great to work with also. All around great experience.

Amber1234

Jan 18, 2016

I just came out of a Bankruptcy and they did every thing to get me the car I wanted and that I could afford. My sales Guy was amazing he knew I was messing around. They got the car I wanted and at the right price.. They did a great Job , I have bought 3 vehicles from them . Charles is a great salesman.

Harris62

Jan 18, 2016

I would not recommend the service dept because I would be shame to send a friend to a place that does does not treat me with respect and does not call to say the service dept have the car/truck in the bay and we are looking for the problem. I brought my truck in with power problem on Sunday night and put my keys in the drop box. I called on Monday 1/18/2016, about 1130 and talk with a female who said Patrick is at lunch. I called again at 1330 and and was talking with Patrick and he hung up on me. I told him I brought the truck in on Friday and was told to bring it in on Monday. I told him I brought it in because I didn't know if my seat would catch on fire or would cause more damage to the truck. I told him I didn't want to sue Dodgeland because of more damage done to the truck. He said I was lucky to get in, but I was told to bring the truck back on Monday when I brought it in on Friday. I told him I should had received a call when the truck went in to be fix. I received NO CALL and that is unacceptable. He said he was sorry and he said he was busy, who wasn't or isn't. I Love Dodgeland but the service dept is good and sorry, It's broke and need to be fix.

Fred Grier

Jan 15, 2016

Shawn is a great service tech. A friendly face and very kind. He explain all of my service I was getting done. And what it would take. What I needed to do for the future maintenance and what time fame I should do in. He also explain the paper work at hand and also made sure I understood it. If I had any problems to be sure and let him. He really made it easy to bring the car in with no worries.

Sabrina

Jan 15, 2016

I had an appointment for service at 8am. I arrived at 7am. I was early and the first in line for service. Patrick was the service guy who wrote up my order. I sat in the waiting area and after 3hrs. Of waiting I observed customers who arrived after me, leaving before me. So, as Patrick was passing back and forth through the waiting area, I stopped him and asked for an update and he sarcastically says with a smirk on his face "Oh, I thought you were leaving there's just no way we can get to your truck today." I was shocked and dissapointed, I asked how could that be when I only came in for a tire pressure sensor and I had an appointment. He then responds sarcastically, "Well, it's just like a Dr's office although you may have an appointment it doesn't mean your going to be seen that day." I explained to him that is not how it works and although I may have to wait for a long period of time I deserve to have my vehicle serviced. I asked where it was, he says "Oh, I just parked it off to the side" I replied, "so your telling me that no one has even looked at my vehicle after three hours?" He smirks, shakes his head and says "nope". I told him that it was very unprofessional of him to have me waiting for three hours and not say anything to me. I was never rude to him, but I did demand to speak with the service manager. He said "ok, I'll find him, but he's going to tell you the same thing and that may take some time as well because I don't think he's in the building." I left and found the general manager Mr. Lee. I spoke to him about what took place. He rectified the situation and I left happy. I love Dodge vehicles, but being treated poorly in the service department is what frightens me about buying another one. Overall, what started out bad, ended in a good way!

Amorales1218

Jan 15, 2016

Jersey Jeff is awesome. We bought a car from him on his first day. He made sure we were happy with our purchase. I would definitely recommend seeking him out on a car purchase. He knows his stuff!

Lee Prescott

Jan 12, 2016

It was my first experience for getting a vehicle of any kind and I really enjoyed it. Jersey jeff made it easy and I thoroughly enjoyed my experience and he didnt push me at all. BEST DEALER IN COLUMBIA!!!

Martin

Jan 11, 2016

Shawn goes out of his way to take care of customers and never forgets a name or face.

M McDonough

Jan 10, 2016

I first made contact through USAA but for some reason Larry Hoffman didn't receive my emails. From the minute I entered the showroom, Quincy was my personal assistant, ensuring that I saw everything I wanted and answering all of my questions. He made the deal very easy and straightforward, exactly what I was looking for. His follow up was timely and he was quick to find me my new truck while working the trade in deal. I will definitely buy my next truck from from Quincy and JTs Dodgeland.

Shayla Duckett

Jan 8, 2016

I didnt buy a car from billy swanson today because of some personal concerns but when i get things in order i know that i will call billy . Not too pushy. Awesome personality...

Rebecca Marsh

Jan 6, 2016

I appreciate the extra attention and efforts that JerseyJeff and the team went thru to get the financing I needed to purchase my new Dodge Charger. They were truly a blessing after a rough year ending for me and my family and have the start of this year a enjoyable positive experience. Thank you everyone for understanding my situation I really do appreciate it and will will remain a loyal Jt's Dodgeland family member as I have been since 2004

Stevenups1

Jan 4, 2016

If a world class sales and service team is what you are looking for, Dodgeland is the place for you!!! They make sure tounget exactly what you want at a price you can afford!

Journey Buyer

Dec 29, 2015

Quincy, our salesman, was very helpful in finding us what we needed at a price we could afford. He was thorough and knows the vehicles inside and out.

Darius D.

Dec 21, 2015

I am very satisfied with my purchase. Eric took real good care of me through out the whole process. He explain every thing from the paper work to the car. I will definitely refer a friend and will Be back in the future!!!!!

Hoshea Davis

Dec 18, 2015

We bought our 1st car and Quincy was the salesman....He came out to our van as soon as we pulled in the lot and was very nice!!!! This time the same..We try to send as many people as we can to him.He also told us the names of other people in the service department and paint and body shop!!

debra branch1

Dec 17, 2015

I highly recommend dodgeland of Columbia and its employees who made my purchase very exciting to me it means the world and would recommend anyone to buy a car from Dodgeland make you feel like you are home and the family that cares about you

Swan9308

Dec 14, 2015

This is my first car with Dodgeland, Charles Wiley was a great salesmen, very knowledgeable and courteous. I would definitely do business with the dealership again.

HSWilson

Dec 13, 2015

Bill Kittrell has been our service agent for many years. This is our 3rd Durango. When we need our car serviced we always receive good service and quality repairs. We had our air-bags replaced this trip. Bill cautioned us that our tire inflation censor needed to be replaced. Bill said that he would need to keep the car an extra day, however he would see that we were furnished with a rental. Everything worked out real well, we were very pleased.

Vetta27

Dec 11, 2015

Kelvin was great and very friendly. The finance manger was great. Everyone was very professional and willing to keep us comfortable while waiting. Loved it

Erika

Dec 10, 2015

My experience there was great. Eric helped me find a great truck and got me lower payments.

Troy Sloan Jr

Dec 9, 2015

We have purchased six vehicles from Dodgeland and have always been treated with the upmost respect and we get the same treatment from the service department the employees are knowlegeable very respectful and they seem to care for each customer. I have and will continue to reccomend Dodgeland to others.

Mgiddens

Dec 9, 2015

Pick the car I wanted at the right price great service fast honest select the car for my family got me in and got me out

Andy G.

Dec 8, 2015

The salespeople spent a lot of time to cater to my needs. We worked a pretty good deal even though I was upside down. All the people were extremely friendly. This is probably the 6th or 7th car that I have bought from them and they never seem to let me down. I originally stopped in for an oil change but I saw a new truck that they were able to assist me in getting.

Opalandnate

Dec 7, 2015

We have been to several dealerships in the past, but there is only one dealership for us in the future. JT's Dodgeland treated us the way you should expect anyone to treat you. They were friendly and listened to what we had to say. They helped us get what we wanted at a price we could afford. Jeremy, our sales guy, is the best. I recommend him to anyone who asks me about buying a vehicle. And Mike, he's wonderful too. Thankyou for helping us get our new cars. We will definitely be coming back when it's time for new vehicles again.

Haylee01

Dec 5, 2015

Do not visit this dealer without bringing your attorney to review the paperwork. At closing, the F&I manager will load you up with all sorts of unneeded financing and insurance to boost his commission. Cars are also priced above NADA value. Research prices and negotiate terms before visiting the dealer.

john done

Dec 1, 2015

we couldn't come to terms on a deal to buy the vehicle but we did a long term lease we are satisfied with the truck we got its a very nice ram truck

dodgeland hater

Nov 30, 2015

The service dept. here is terrible. I have had nothing but problems trying to get recall and service work done. I will never, ever buy from this dealer again. Looks like it's time to trade.

JDDriggers

Nov 26, 2015

My experience at the dealership goes all to Bill Bishop. He welcomed me at the door simply asking me what brought me in today. At no point did he press me or push me for anything. I really appreciate Bill and the relaxed atmosphere he presented me with. My recommendation to anyone would be this dealership simply because they listen to you to deliver exactly what you want.

MelindaG

Nov 25, 2015

Very knowledgeable, professional, service always well explained.

TL

Nov 25, 2015

Everything went great. The waiting period for an oil change is excellent. The area was very clean and well organized. The Advisor, Dalton Shiflett did a good job as well. He explained everything to me after the oil change was completed.

jaquanda

Nov 23, 2015

I have went to dodgeland more than 3 times & every visit was great i never had any problems the customer service is great also .

Joe Collins

Nov 21, 2015

Arrived a few early, Was promptly greeted, Service only took a little over an hour. Nice facilities, All of the work was explained. Great experience

William Johnson

Nov 10, 2015

Had to have car serviced for a recall notice and oil change. The car drove better!!! The Dodge Journey was serviced In good time; The overall experience was better than five stars!!!! How about a 10!!!!!!!!!

Kelly, horse lover, camping fan

Nov 5, 2015

Everyone was very patient explaining everything about the truck . They all worked great adding all the wonderful accessories.

Pam P

Nov 4, 2015

Shawn is great to work with. He is so patient and really tries to help. I hope I get him every time.

NETTA

Oct 27, 2015

I NEEDED TO GET OIL CHANGE WILL ALWAYS TAKE TO DEALER EVEN THOUGH DEALER COULD MESS UP ALSO BUT WILL FEEL MORE COMFORTABLE WITH DEALER. I HAD TERRIBLE SITUATION WITH TIRE KINGDOM. I TOOK MY CAR AND SERVICE WAS EXCELLENT.

Samantha D.

Oct 26, 2015

After shopping around for a few days I decided to stop by JT's Dodgeland to look at the Jeep Wrangler Unlimited Sahara. I really enjoyed my experience to begin with. Shawn B. was excellent! He was very informative and professional. I test drove the Jeep and it was a very smooth ride. Once we completed the drive we went into the office to work out a deal. Unfortunately we were unable to negotiate a price that would fit my budget. The salesman, William, who was also assisting with the sale made the experience for me feel very pressured. I did not appreciate the way the negotiation was handled. He was aggressive with the sale and to it seemed that the price I was able to work with was not acknowledge. Overall as the first time at the dealership I did appreciate the experience but I was hoping for a better experience with the deal.

GMims

Oct 21, 2015

Best experience at this location since I have owned my vehicle. My service rep was very helpful and kept me notified throughout the day.

White night 2014

Oct 21, 2015

"OMG" to sum it all up! My experience was so "awesome " mr Bryant was great he has wonderful customer service skills! Everyone there was very nice courteous to me my mom and son Jordan! I live in Georgia and I drove all the way to Columbia, sc to purchase my 2014 Dodge Charger! It was everything I wanted and the best deal that I have seen in Georgia and Florida! I was in and out! I drove my new ride back across the Georgia/SC line! I am totally sold out to Dodge of Columbia! I have and always will recommend this dealership to everyone that ask me about my charger! All I can say is go u!!! "DodgeLand ofColumbia"! Love you guys!

NeNe

Oct 17, 2015

I love this place. Chad was my salesman and he was determined to put me in the car I wanted. Very seldom you go to a dealership and leave with what you like. Some try to put you in what they want for you. Not Dodgeland. I love this place and I am and will continue to recommend Dodgeland to people needing a ride.

Dave

Oct 13, 2015

There was miscommunication in setting up my appointment. Patrick was not expecting me on 12 October. He told me he would try to get me in the schedule. I was very happy when he called me shortly after lunch and told me my Ram was ready for pick up. Thanks Patrick!

Major Sewell

Oct 11, 2015

I recently bought a new Journey. Scott Sewell was the sales associate. Scott was a 5 star salesman who was very helpful, honest and not pushy! As a matter of fact, he reminded me of my own son. My wife and I love the new ride. Thanks Scott! Dad

Travis K

Oct 4, 2015

Despite the bad, wet weather, everyone had a smile on their face and was willing to help everyone. I cannot remember the names but all those who worked on October 3,2015 need a positive incentive.

Dark Ram

Sep 28, 2015

My experience was excellent, Shawn was outstanding, he was able to answer all the questions i had, he was very knowledgeable in the model, features and accessories of the vehicle I was interested in. The sales floor was clean, restrooms were clean, pop-corn was fresh. The music was a bit loud.

bmac32806

Sep 28, 2015

Easy buying experience. Kenny hooked me up! It was an easy process he got me the price and payment I wanted. When I'm ready to buy another car I'll go back.

chargerlover

Sep 28, 2015

Had the car I wanted, and worked with me to get the deal I wanted too! Salesman Shawn was very laid back and knew his stuff when it came to the car itself.

Dodgeland Fan

Sep 25, 2015

If you are going to Dodgeland please see Big Ben, he is the best! He followed through with every word her gave us. You will not find a better sales representative.

Tanya Brown

Sep 25, 2015

Awesome!!! QUINCY WAS GOD SENT!!! Love this man!!! He was there and on point! Got us in and out! And very attentive , accomadating I must add. We didn't have to wait for anything at all. Quincy is a jewel! KEEP UP THE GREAT WORK MR OUINCY!!! Loving my all white 2014 Dodge Charger!!

DEBORAH

Sep 19, 2015

WE HAD BEEN LOOKING TO BUY THIS TYPE OF VEHICLE FOR A LONG TIME NOW. THIS DEALERSHIP MADE IT HAPPEN FOR US. THEY HAVE A GOOD TEAM.I WAS PLEASE .I HAVE ALREADY TOLD MY FAMILY AND FRIENDS. THANKS AGAIN.

JL

Sep 19, 2015

Very fast service. Always appreciate the feedback on any issues my vehicle may have and the steps to remedy. I needed new windshield wipers on my last visit and they were replaced very reasonably and quickly. Also appreciate the information that is shared regarding specials, etc.

Big ram 2015

Sep 19, 2015

I can sum up my experience in one word",awesome".thanks for all your hard work Henry.....I very much recommend this dealership to anyone trying to buy a new Ram,or anything else...awesome...

dick bosman

Sep 17, 2015

came to look at 2006 chevy Silverado 4 dr pickup. they couldn't find it at first,the found it and showed it without cleaning it up! first impressions count and it wasn't good. they said they would clean it up,but I wasn't interested after that. not a good experience.

Exhausted shopper

Sep 13, 2015

My sales person, at JTs Dodgeland, Darren was great (thus the 4 stars) as was the finance guy and sales manager. I did end up with the arrangements I was looking for and the vehicle I wanted. However, it took 4 hours! That is beyond excessive. I felt like I was being held hostage because my keys were taken to appraise my trade. Not am accident I am certain. The facility is filthy. The customer chairs were grimy to the point that I didn't want to sit on them. The bathroom was filthy and during the 4 hours I wasn't offered so much as a cup of coffee or glass of water, not that I would have wanted it given the lack of cleanliness! Speed the process up by offering your best deal instead of forcing the outdated haggling process. I do give credit for persistence in trying to get more $ from me.

happycustomer

Sep 12, 2015

Great atmosphere..sales people were friendly and fun. We were treated with respect. Will definitely bypass our local dealership next time. Worth the extra drive.

WH555

Sep 11, 2015

Salesperson could not answer basic questions about available inventory, suggested we just walk around the lot and see if we could find one with the specs we wanted. Deal changed while paperwork was being signed, required a management conversation to resolve. Salesperson told me I was misremembering the sticker price and it was 2k higher than what I recalled. He showed me a picture of the window sticker from his phone as proof. Once I got home and started filing the paperwork I realized I was right and the image he showed me must have been from a different vehicle.This was my first and only visit to this dealership, so maybe I just had bad luck with the salesperson I drew.The person we worked with in the Finance office was great and easy to work with.

Mr.Bill

Sep 10, 2015

I will see Mr. Bill for my next oil change. Thank you

pjmccauley

Sep 10, 2015

Ben is phenomenal. I bought two cars and got two cruises. The buying experience was quick and the fastest I have ever experienced. I would recommend this deal to all my friends. Thank Dodgeland for getting me into the cars I wanted and thank you Ben for meeting me on your day off to explain a feature to me. Awesome service!

Bishoper13

Sep 9, 2015

Bill Bishop was extremely helpful and made this a very pleasing experience. Will go back without a doubt. Explained all the features of my Charger where it was very easy to understand.

Chrismoe

Sep 8, 2015

I had a good experience with the Dodgeland team. They showed good customer service and a willingness to help me financially be able to purchase my truck. Thank you

Ted

Sep 8, 2015

After first I wasn't going to buy a vehicle because the one I was looking at was sold before I decided to go look at it . I snoozed so I lost . After looking at a brand new truck I happy with my end result and glad they sold the used one because I got a better deal on the new one . Thanks JT dodge land!!

Amy

Sep 7, 2015

Everything went very well! My payment was a little higher than what I had hoped, but that is more my fault than theirs.

NiqueG82

Sep 2, 2015

I went in looking to purchase a new vehicle. All I can say is Ben Inabinet is the best. He helped me get into a great car.

Hacksaw235

Sep 1, 2015

My wife and I began fostering retired racing greyhounds from Florida. I owned a 2013 Dodge 1500 Ram Laramie (fully loaded) and she was having trouble with her RA getting the dogs loaded into the truck. So, I reluctantly agreed to trade-in the Ram for a minivan. We had looked at a number of them and decided that the Grand Caravan fit us best. We found that the Greystone Blvd store didn't have the trim package that we were looking for, so our salesman, Steve, took us over to the Lexington store where they had an R/T package Caravan. It drove and handled as expected... there are some refinements that my Ram Laramie had that aren't on the Caravan R/T, but over-all it has fulfilled our needs and expectations rather well. This is the third vehicle that I have bought from Dodgeland of Columbia. Anybody wanting a good vehicle and a square deal... come to Dodgeland. JT's team will take good care of you!

WyteriaD

Aug 26, 2015

I have had my charger for 3 years now. And the service has been great. My car had to be kept over night and i received a free rental. Pick up services as well. Proud to be in the Dodge family.

Yvonne

Aug 26, 2015

I recently made my 2nd vehicle purchase at JT's Dodgeland, and Mr. Eric Lawrence is one of the main reasons for my return. He always listens to my preferences and then makes it happen. His concern for his clients is genuine because he checks on me and the condition of my car on a continuous basis. I'm sure we'll work together again in the future. Thanks so much Mr. Lawrence, you're the best!

tjk1949

Aug 25, 2015

Not only did I get a great new truck; I also acquired a new friend in Dan (Cowboy) Knight. I had a great experience in the purchasing process. I can describe it in three words. HAPPY HAPPY HAPPY.

Brad L

Aug 15, 2015

I purchased a certified used car from dodge land of Columbia in July 2015 about three weeks later I had my abs and traction control light come on. I contacted my sales person Shawn and he put me in touch with Guy the service manager. Guy was very helpful and professional. Guy took my car in right away and did a great job of following up with me to get my vehicle taken care of in a timely manner. If you are looking to buy a new vehicle go see Shawn at dodge land. Shawn is great and guy takes care of his customer.

Brad L

Aug 15, 2015

I received great customer service from Shawn and Guy both during and after the sale! I purchased a certified used car from dodge land of Columbia. Three weeks after I bought my car the abs and traction control lights came on. i contacted Shawn my sales person who put me in touch with the service manager guy. Guy took great care of my vehicle and did a good job of following up with me to insure I was taken care of in a timely manner. I feel confident I will purchase another vehicle from this dealership in the future as a result of the service I received.

Kai

Aug 13, 2015

I came in a couple days ago to have my vehicle serviced. I was told to speak with Patrick or Bill regarding the reason for my visit. The man in the first outside cubicle told me Patrick and Bill were the men beHind him. So I go and stand next to Bill's cubicle. I said "Hello" he doesn't acknowledge that I'm even standing there. I then asked if he was "Patrick or Bill" he tells me " I'll be with you in a moment" ok. I'm standing there for nearly two minutes you should have told me that when you I first walked up, a Goodmorning or Hello would have been appreciated as well. Patrick finally acknowledged me. I will be taking my money at the end of this month to Nissan, I was considering buying a Charger but if this is the service I have to put up with to get my car maintenanced , I'd rather go elsewhere. I just moved from Southern California car dealerships in the south east could use improvement.Try offering refreshments and a hello along with a smile to your customers at the very least.

Laabrown3

Aug 12, 2015

Friendly staff they got me into a truck I will love for years!! I traded in my Mercedes and I don't miss it a bit!!

Happy Customer

Aug 10, 2015

I had a great experience at Dodgeland. My sales man was Chad, my finance manager was Chris, and GM Lee. When I arrived at Dodgeland, Chad greeted me quickly and assessed my needs as what I needed in a vehicle. He was able to show me several options that were pertinent to my needs. After picking out the vehicle of choice, Chris was able to get me approved for financing and paper work was done quickly. Lee did a good job of ensuring that all aspects of the sale were handled. I strongly advise anyone looking for a car to seek Dodgeland.

john

Jul 30, 2015

they are a ripe off ask my salesman William i will buy another car from them had problem after my first payment so they did check the car they just sold it

faith

Jul 27, 2015

Artie Smith the Sales Representative assisted in making my dream car become a reality!!Exceptional car buying experience!!!Artie went above and beyond to work with me as the customer and his dealership management to finalize the purchase; I assumed all advertising commercials were gimmicks however my experience was not a gimmick;

Tip0725

Jul 23, 2015

My sales person Chad did an awesome job!! Chad was very helpful and patient. Great experience working with this dealership!! I would definitely recommend this dealer.

D s r p really ?

Jul 21, 2015

Dealer suggested retail price ? Sounds like a bump sticker... What ever happened to manufactures suggested retail price ?

tanya02

Jul 17, 2015

Oil changes completed in timely manner. Had an issue with my vehicle pulling to the left and they had it fixed in no time. I absolutely like the fact that the mechanic will come out and talk to you and explain in detail what is going on with your vehicle how long it will take to fix it. I live an hour and half away from Dodgeland but the great service is worth the drive to me. Keep up the good work!

annafletcher

Jul 6, 2015

I would highly recommend Dodgeland again. Henry my salesman did a fantastic job and Mike in finance did a great job as well. They listened to my needs and made sure I was satisfied with my experience.

Ervinbl

Jul 2, 2015

I got a good truck from them, almost 2 months later there are still no issues. The problem I have and the reason I am only giving two stars is because when I turned my old truck in I couldn't get the tool box out of the bed. I was told that they would get it out and get it back to me. It took two weeks for me to get a hold of the guy that told me he would get it out when I talked to him I said the truck had been sent to auction. When I told him I needed it back as it belonged to my father he hung up on me. I have also been trying to get a hold of someone from finance for a week leaving a message on what ever machine was not full, with my name and number, and as of the writing of this review had yet to receive a reply. Maybe they are swamped with customers, or maybe they only care about the next sale and think "We have the money so screw those who need help after." If you want a Good truck and don't mind not being able to get a hold of anyone if something goes wrong . Then this is the place for you. If not you might want to find some place with better customer service.

45Amari

Jun 29, 2015

Out of all of my vehicle purchasing my last 2 from Dodge land was the best..My wife loves her 2011 300 an I'm loving my 2008 Avalanche.

David1962

Jun 28, 2015

Bought a 2015 Challenger and a 2015 Durango . Thanks Shawn and Bob Carter. I have also bought one 3500 and two 1500 s from Dodgeland . I love my 2012 2500 Dodge Truck . Only Dodge dealership for me. Their service department is awesome to deal with .

Josh

Jun 25, 2015

My wife and I had been looking online for the right vehicle we found a 06 Durango at dodgeland in our budget met with Shawn our salesman , who buy the way was super nice and was going above and beyond to help us. We sat down to figure out financing, very close on a deal and had to call it a night because banks were closed. The next day talked to Bob one of the finance managers said financing was not going to be a problem just needed to pieces of paper work from me. We get to dealership that afternoon some other salesman tires to move in on sale because Shawn was off and proceeds to say bank needs so much down and that was the complete opposite of what Bob had said and by the time we had arrived Bob was already gone for the day. This other salesman didn't try to figure out what was wrong or try to help in any way then offered us a 10 dollar gas card for our trouble which we refused we came there for a vehicle not a gas card or to be treated so poorly, I have never been so upset. I would like however apologize to Shawn he really did help I wish he would have been there when we came back would have given him our bussines and Bob the finance manager but as for the rest you should be ashamed to treat people like that and my young children saw how their parents were treated like they were worthless and not worth their time, we will never go back to this dealership

Geegeeglov

Jun 22, 2015

Everything was wonderful. Everyone was helpful. The faineance department was excellent they were helpful with me understanding my payments and helping me get them exactly where i wanted them. Thank you so much. Ir was a wonderful experience.

vonte_massey

Jun 22, 2015

Everythimg worked out fine. I found my dream car and i love every bit of it. The only problem i have is that one of there ads said if you were to buy a new car you would get a free 50" tv and i haven't received it yet. But overall very good business

andreaj

Jun 13, 2015

The entire experience from beginning to end was simply the best. I would and have recommended this dealership to people that I know.My sales guy was very professional and made it his business to make sure that I got a great deal by far!!

Mrs.Burton

Jun 11, 2015

JT's Dodgeland walked me through the process of purchasing my new vehicle, everyone was very professional my salesman Bill Bishop was awesome. He calls to check up on me and my new baby we purchased in March, I would definitely recommend Dodgeland to anyone who wants quality customer service......excellent dealership

kk2020

Jun 5, 2015

I found the right car for the right price and had a wonderful sales man. The finacial dept.was great and followed up after I got the car.

squirrelfightnff

May 18, 2015

Chad was great to work with. Will be a repeat customer. Went above and beyond to help me get the vehicle I wanted. Excellent service.

Unhappy customer

May 14, 2015

Our salesman was wonderful! The sale price on the used car was a good price! First, we wanted the finance manager to send the finance paperwork to our bank. They basically refused, and my husbands credit was pulled by multiple lending agencies. We purchased an extended warranty on the car because it was used. When we test drove the car it was perfect, no noises, no indications of anything being wrong, drove smoothly! The warranty was for future problems if any. Two weeks into having the car the transmission started making noises. I've taken to 2 different ford dealerships, one of which dodgeland took it to, and was given 2 completely different diagnosis. Took it to a transmission shop and the confirmed what was suspected! Dodgeland doesn't want to help. If you buy from them, buy NEW, not used. BUYER BEWARE!

lee32sc

May 14, 2015

I purchased a 2010 Toyota Tundra from Dodgeland. The price was good on the truck but thats where the good relationship ended. The truck had a sensor light on and I was TOLD that they would take care of it. I had to take the truck to a toyota dealership to check the issue. Only to discover that it needed 5K worth of repair. I asked them to repair it since they said it was "no problem" My response was that it wouldn't be a problem except that they would lose money if they fixed it. I told them I wanted my money back and to cancel that sale. They did that and told me they would send that truck to auction. I rode by there within a few days after I returned it and to my shock..the truck was back for sale on the lot for the same amount they sold it to me for. ANd I found out that it WAS NEVER REPAIRED. So someone is going to get stuck with a truck with a HUGE repair to be made on it. Needless to say I have told everyone about this and recommended to them to not deal with dodge land!!!!!

lmallach

May 12, 2015

Shawn paid attention to what I said I wanted (Model, price, features, etc.), suggested a few cars, described all their features, answered my questions, had me test-drive a few once we narrowed it down and then the rest was managed by Mike, the finance manager. Little bump in the road there, but it was ultimately resolved. They even threw in a coupon book of maintenance services for free!

brianna23

May 8, 2015

My overall review was good, I did have any problems with anyone my service went smooth. I would recommend this dealership to anyone. Great service!

bleonard9634

May 4, 2015

I had good experience dealing with you guys. Very professional. They tried hard in providing me a vehicle resonably priced and something I can live with.

Nesto

May 2, 2015

It was a great experience. I was able to buy my first brand new car. I am very pleased. They were able to get me th payments that I could afford.

macy01

Apr 19, 2015

I purchased a veh from JT's in Sept of 2009 and was very happy with the service, purchase and experience. I had all of the work/repairs completed at the dealership, including when my veh was in an accident and I insisted (to the insurance company) that I wanted the repairs completed in Dodgelands bodyshop. I have been a loyal customer since 2009 and recommended their facility to my co-workers and friends. At the end of Feb I purchased another veh from Dodgeland. The experience the day I purchased the veh was great. However-everything since then has not made me feel very valued as a customer (especially a loyal customer). I had to follow up with the sales agent five times to get an issue resolved that was agreed upon when I purchased the veh. Note again---I had to follow up. I left more than five messages for the agent and manager to get some help and no one returned my call. My sister finally took the car to the dealership and insisted on having the issue fixed (I am single and work a full time job so it is extremely hard for me to get time off to come over to the dealership). After two hours the situation was fixed. It seemed like an awful lot of time/effort/trouble on my part for a promised fix. The next week (approximately 30 days since I purchased the veh) I had a problem with the intelligent key. Again-once it was towed to Dodgeland I had to follow up with the service dept on the status of my veh. Four days later it was determined that the vehicle needed to be sent to the Nissan dealership for further investigation (luckily I had purchased a warranty with the veh). The Nissan Service Manager called me almost daily to provide an update on the status of my veh (excellent communication). No calls from Dodgeland-no offer to provide me with a rental (I had to arrange rides during the entire 10 day period my veh was being repaired). When the veh was finally ready to be picked up there was a delay in Dodgeland paying the invoice to the Nissan dealership, so instead of receiving my veh on the day it was fixed and not have to worry about rides anymore-I had to make arrangements for someone to give me a ride to the Nissan dealership at 7am so I could pick up the dealership (had to do it before work). I am very frustrated. Whether I was a brand new customer or in this case a loyal six year customer-my expectations were not met. My expectations are simple-stand behind your word, provide a great customer experience and make it easy and right for the customer!

Newberry55

Apr 18, 2015

Arrived at JT's Dodgeland gritting teeth. Had one too many experiences in past. Parked car and Chad came out and quickly greeted me. Told him I had made an appointment to see a 2003 Honda Pilot. Chad took me to work area and quickly got the Honda ready for driving. We immediately connected and I started to ease tensions. Test drive went excellent. Came in and Chad listened closely to my price point and budget. Chad relayed the info to the credit manager - and amazingly - I was approved for the correct price point with no extra sales pushing of "you need." The computer system went down and they still had all the paperwork cleared in an hour. Chad went the extra step and took the $25 gas card and took the Honda out to the gas station and returned. Chad went an extra step and noticed I was in an Enterprise Rent A Car. Chad confirmed that I could drive down Greystone Blvd. and turn car in - then the guy at Enterprise could drive me back and drive the Honda home! That solution not only saved me more money but deducted an additional 48-hrs. of driving and office time figuring out how I could do the swap. I loved the bell! Thank everyone please! Even the two sales guys that flirted with me :).

sam

Apr 17, 2015

It was great to shop here. I had no problem getting information about my purchase.All sales was willing to help. Derrick is a super sales guy!

gabe.medlock1

Apr 16, 2015

Great people to deal with. Very friendly. Told them what I wanted and they got it for me. The prices are reasonable and the salesman are very polite

Mayday1981

Apr 8, 2015

We recently purchased a Dodge Charger & had the best experience we've ever had buying a car!! Our salesperson was attentive to our needs & wants & during the approval process on a very busy Saturday, he often kept us updated with the status of our approval. I am convinced that if they can get us in a car they can get anyone in a new ride!! Excellent customer service!

GamecockMan

Mar 28, 2015

Its been a month since weve gotten our 2015 Dodge Journey from JT Dodgeland.If they cant put you in a car of some kind then its your fault.I went in with a credit number of under 500.and left with a brand new car.They worked payments where I could make them no high pressure...no BS...they were honest with me and my wife and we were honest with them.Shawn and Chuck made it happen.We live in Sumter where youre treated like crap at any new car dealership.ITS WORTH THE DRIVE.Everyones bucket list should include getting a car from JTs DodgelandThese people could teach how to provide customer service to other places.Thy are the MASTERS of it.Yall ROCk....

bmax21

Mar 21, 2015

Great service. They were very helpful and pushy. I will tell all my friends and family about them. I will more than likely purchase my next vehicle there too.

Mark

Mar 18, 2015

Wonderful staff, good friendly and helpful experience. highly recommend

UNKNOWN

Mar 16, 2015

IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII LIKE MY VISIT EXCEPT THE END OF SALE

Brian

Mar 14, 2015

A good experience overall, friendly staff, need to give more respect to the Big 10.

FAVIAN GUTIERREZ

Mar 13, 2015

I came in to buy a new car. saw what I was looking for and made a deal. My sales rep. took good care of me from beginning to the end. Had a great experience would recommend friends and family.

Beverly Blease

Mar 11, 2015

Everyone at Dodgeland has been great. All the sales people very helpful and knowledgeable.

Cameron Williams

Mar 11, 2015

It was a very humble and good experience. Cody Wilson needs a pay raise

Claude Bookhart

Mar 11, 2015

I really enjoyed my purchase experience at Dodge-land. Sales rep, Shawn, was great and went out of his way to ensure all my question were answer in timely manner. Exceptional customer service! .

foxcatcher

Mar 11, 2015

So far so good, the team did their jobs. I came in here looking for a new car, and I will be leaving with a new car.

Customer No Service

Mar 10, 2015

I drove 8 hours to puchase this car from these guys and the buying process and my sales person were great. However that's when the service ended ! I am from out of state but the dealer insisted on collecting the Ga taxes from me at the time of sale. That was fine I would have to have paid them when I registered the car in Ga anyway. However they held the roughly $2K for 30 days before sending it to Ga. When they sent it they did not follow the instruction and sent it to the wrong office which has further delayed the processing. As of today I am driving with an expired SC temp tag. The reason for this is that the admin that seems to control this process hasn't returned multiple phone calls and though I did manage to speak with her one time she still hasn't sent me a replacement tag that she promised. Lousy lousy service.

Aub1984

Mar 8, 2015

I went here to pick my husbands car from service. I decided to go ahead and apply for a loan since I needed a new car. They were closing so I was told I would be contacted. I was that weekend and I gathered my three kids and 18yo sis who was visiting and drove an hour there from Shaw Air Force base. My husband was deployed.I was offered a 2015 car, smaller than my previous but new. I was happy with that. I was treated nicely and was comfortable. The two problems were 1. I was there from 12 to 5 with a 2,7, and 10 year old. They have no entertainment for families that have children tho there's a corner room with a carpet a couple books and a couple generic Drs office toys, there was no tv or movies. There was only popcorn in the popcorn maker and no near by place to find lunch or a snack. My two year old had finished his snacks, juice, and milk by 2! Problem 2. I left in a complete different car than what I test drove and looked at and was told was what I was signing for. This was because the model I thougt I was getting apparently was 4,000 more and no one told me that wouldn't work with my credit so instead I was given a base model without even LOOKING at it. Thus the waiting my entire Saturday, the sales person was finagling numbers behind he scenes. I didn't find out this base Model, 4000$ difference info until a week later.I started noticing differnt things missing from this car that were in the one i test drive as I drove home. I emailed the manager and he called me back in to the office and offered to get me floor mats that where not in the base model and reinburse me for my car seat I had to purchase because the one I had would not fit in this car like it did in the one I test drove. (Car was same exact car year make model and color so I had no idea the wool was pulled over my eyes) he offered me to return the car..no, so I took the floor mats and money for the car seat. I think they need more friendly items for family like a tv and maybe a little cooler with juice and or water for people who sit there for 5 hours with 2 year olds like me. I'm sure money isn't an issue for these dodge dealerships and it would make everyone a little more comfortable. Otherwise they are great people to work with. If my husband wasn't deployed j wouldn't have brung the kids. My sister was helpful for the first 2 hours but for the last 3 she was about like my 2yr old :-) id come back here and id bring a friend looking for a car! But if pay attention to every detail that time. I never purchased a car before this so its one of those live and learn things.

dankey26

Mar 5, 2015

Great experience, Love the truck and the staff was "Awesome" in helping me select the vehicle that I purchased. I have nothing but great thing things to say about the staff. I would definitely recommend this dealership to anyone that would listen and want to purchase a vehicle.

fatdaddydavid

Mar 5, 2015

Henry, my totally awesome salesman with 20+ years experience, Shawn (Sales Mgr?) and Chuck (Finance Mgr) and Ally Bank helped me get out of an upside down automobile and although I had to go back to JT's Dodgeland 4 times, it was well worth it. If I did not have the upside down issue then I would have likely been off the lot with a new Dart the first visit. But they worked with me and that's what counts. The other salesmen on the lot were very kind and we chatted up about cars while the others involved in my deal were working on it. They did not have but a few Darts the first couple of times I went but eventually said they traded some trucks for some Darts, and boy am I glad they did. I love my new 2014 Dart SXT (pitch black clear coat with Rallye options) and am now starting to meet up with others who have Darts to cruise and talk cars. It's a culture I'm excited about. The only thing that I can say that I was not pleased with is that someone at Dodgeland misplaced my window sticker. It was nowhere to be found. I'm not too happy about that. I wanted the original sticker but it is gone forever. Joshua in the detail department did a great job cleaning her up before I drove away. I recently had my first free oil change, on a Saturday afternoon, not crowded and didn't take too long, about an hour and a half wait. Thanks to all at JT's Dodgeland on Greystone! Now I'm trying to get my 34 year old son in a Dart. Driving a Dodge is being a true American.

Ebby

Mar 4, 2015

I have worked with my sales person several times before and he worked with me and I was impressed at the fact that he was able to get me a newer model car for cheaper payments than my same model older car, Thanks!!!

dave

Feb 22, 2015

just wanted to let you all know i had a great experience ate dodgeland, Shaun, he salesmen, took care of me in a timely manner, I went there with a price in my head that i would pay, they exceeded it with no haggling, i would recommend dodgeland to anyone thanks Dave

Chuck

Feb 17, 2015

My salesperson Shawn was terrific. He told me that the "sales manager" had a nice vehicle that would fit my needs. Well a not so nice 2011 Ram basic truck was brought around for me to drive. I drove it anyway and wasn't that impressed. When we got back to the dealership we sat down and I thought if the price was right maybe. I was thinking this truck was worth around 10,000 or so... Well Mr. sales mgr comes back with a price of 21,000 for this less than desireable truck. I told him "no thanks!" and started to leave. I told Shawn he was alright, but I didn't care for the SM too much. I told Shawn that there was another vehicle on the lot that caught my eye a 2008 RAM. We walked back outside (it was also pouring rain on this day) I showed him which one and he went and got the keys. Very nice truck, fully loaded, leather seats, sunroof, immacuately taken care of...Price 14,000 out the door! When the deal was being done with Shawn the Sales Mgr. just kept calling him and handing him paperwork over the cubicle. He didn't speak with me again. I also asked Shawn why the SM didn't show me the less expensive nicer truck to start with? Needless to say, I had to return to the dealership later with my wife. The sales manager was up with some other people looked right at me and my wife and asked "How yall folks doing today?" then just kept walking. I almost told him "Well, you should know who I am! I spent 3 hours here today purchasing a vehicle!" On another note Chuck the finance guy was fantastic. Overall experience Shawn was great,, your so called sales manager was NOT. Chuck was great! The other sales people and the little girl up front didn't even acknowledge me. I even got coffee and wasn't really spoken to. Work on your people skills at this dealership and give customers the good deal the first time. Don't try to pawn off junk for a high price to get rid of it! Chuck

sfling

Feb 14, 2015

Henry was so awesome. They got me out of a car that I was upside down in and got me into something that I wanted.

a friend

Jan 24, 2015

Went to test drive a 09 dodge journey. (Was told all cars go through inspections and if it's not up to par they send it off to auction.)Liked it a lot so had our mechanic look at it and found out it had a junk yard motor and axle was busted. So we were driving around with our kids on an busted axle . So be careful.

hoko

Jan 24, 2015

I went to Dodgeland looking for a new 2015 Challenger Scatpack. As soon as I arrived a sales rep named Kenny came out and started talking to me He took me over to the are where the Challengers were and showed me the exact car I wanted.Kenny is awesome, he took me inside and started my paperwork. The entire time he was telling me exactly what was going on. I ended up leaving with my new car in about 2 hours. The entire staff of Dodgeland went above and beyond helping me get the car I always wanted. I would go there again when its time to get another car, thank you all ;)

Alybrey

Jan 20, 2015

Quincy made sure not to waste our time. he only showed me the type of car that I wanted in the colors that I wanted and was very easy to work with. He also made sure I got the payment that I needed per monthly. If I ever decide I want a different car I will make sure to go back there.

Teachable Moment

Jan 15, 2015

I went in to look to purchase a used vehicle. There were no vehicles that fit my needs. So the car salesman showed me a couple of new cars. I test drove the Dodge Dart. I really liked the look and feel of the car. So I decided to purchase it. Now here's were the problems began. First, the salesman, apparently was trying to juggle two or three sales at once. I was very noticeable because I literally sat in a cubical for several minutes by myself not knowing what was going on. Then I got up to find the salesman and he told me and showed me that it was in the finance department, which was just another cubical. I then went over to the gentleman that was inside that cubical and made contact with him. I then asked where was my paperwork in the process? After he looked at me like I wasn't supposed to be over there near his area, he asked me my name and said they were still waiting on the financing to come back. So I went and sat back down and continued to wait. To my surprise, I then see the same guy from the financing section (remember the cubical) walking around talking and laughing with other employees of the dealership. He also appeared to by handing out what appeared to be there pay checks or something that he was giving each of them that was placed inside a white envelope. Why am I telling you this, " Because he was not doing anything to assist me in getting out of there". At this point I was getting a little irritated. I then relocated my salesmen and asked if he could see what was going on. After a while he brought some paperwork over to me (inside my cubical where I was placed in solitary confinement) that needed to be completed. Finally, I felt some form of relief that we were getting somewhere. well the relief was quickly flushed out of my soul when he pushed some of the paperwork over to my and said "please begin to fill these documents out and I (the salesman) will work of these. Okay, enough of that part of the story. Well, finally I was called over to the very busy finance guy to sign my paperwork. Now that part was not slow at all, actually it was like "let me hurry and get this guy out of here because it's getting close to lunch time". That entire process was quick and took no more than 8 minutes. I didn't care at this point, I was just ready to go. So I got into my New Dodge Dart and darted the heck out of there. I had mention to the salesman that I want to look at getting a set of the factory fog lights on my vehicle because the car I choose did not come with them. He told me to call him tomorrow and he would take me down to the service and parts department to get that taken care of right away in the morning. While the next day I woke up and said maybe that was just a bad or busy day for the dealership. Everyone has a off day. But when I called the next morning I had to go into detail explaining to the salesman who I was. it was like he almost forgot that he dealt with me lest than 24 hours earlier. But anyway, he simply gave me the number to the parts department and said to call John (at least I think that was the name he gave me). I was done and so over it. Well to my surprise my engine light came on two days later, and let me be clear that the engine light issue was in know way the fault of the dealership. So I took it into the service department to have the issue addressed. The first service customer care person was an older gentlemen that had either just started working there or had no know of simple troubleshooting, because I simply asked if he could hook up a computer and let me know what the error code was for the cause of the light? And he actually said that "the new cars no longer have the plug-ins to read the error codes". Now giving you the reader of this full disclosure, I was raised around the field of auto mechanics and I served in the United Stated Marine Corps as a diesel mechanic for eight years. my point being I know the you could get the error codes from the service connector under the dash on the driver's side. But as soon as I thought all was lost a younger gentleman that was sitting in the cubical behind the first service intake employee stepped right in and side "yes sir you are correct. give me a second and I can get that code for you". He simply pulled out his iPad and plugged it up and immediately gave me the error code. In addition, he was very accommodating and offered to immediately get the problem corrected. he also offer me a rental vehicle while they repaired the issue. Unfortunately, I did not get his name but he alone was the light that said to me that at least one employee has the knowledge and ability of customer service. Anyway, I still need to reschedule a date to carry the care in for the issue. If you have read this far, you are probably asking yourself why would he write so much about his experience that was mostly negative? Well, first I'm a retire Cooperate Executive and I know that this type of information very rarely reaches the top where changes can be made and we would kill to get this type of detailed information. Secondly, I kept getting emails to please rate your car buying experience from us. So now you get it, I just hope someone would actually use this email from a customer as a teachable moment for the employees. I you notice I did not use specific names, because it is not my intent to cause anyone a job lost or to give the dealership a bad name, because I'm sure their are good long-term employees that care about the customer, the quality of the product out put, and the reputation of the company. So, this rating and write is not intended to keep you from purchasing a Dodge or even purchasing a Dodge from Dodge Land of Columbia. I intention is for my experience NOT TO BE REPEATED.Rgs (803) 576-1450

Chaneys

Jan 14, 2015

Was pre-approved by the bank before we shopped there. We looked at another dealer in Lugoff first, but since we knew one of the salesmen personally, and had promised that salesmen a whole year before when we were ready that we would give him a shot first, we contacted him. We told him the price the other dealer was offering us and even sent him the link to that specific vehicle so he could compare. He told us his manager said not only could he match it, his manager said he would beat their price. That price even included adding running boards. When we got there, they had the vehicle ready for us to test drive. When it came to closing the deal, not only did they NOT match or beat the other price, they were over $1, 500.00 higher, not throwing in the running boards and told us we had to put $3, 000.00 down. We haggled back and forth, but they refused. As we were leaving, the manager insulted us, and told us there was no way we would be getting that vehicle for that price and we would be back. Well....we got the vehicle alright... from the dealer in Lugoff... oh, and by the way...the manager was right, we didn't buy the vehicle for the original price they quoted...they even did BETTER than that....so there you go! By the way...the salesman is awesome. Great guy! Too bad his managers are too ignorant to realize it.

mitchlewis

Jan 9, 2015

Follow threw with what you say you are going to do and a customer should not have to argue and jump threw hoops to get what yall advertise

JRiddleSC

Jan 8, 2015

I was very happy with how friendly and helpful the staff was in both getting my the car I wanted and helping me finance it without any problems. Would definitely recommend.

Quan

Jan 6, 2015

The service was great. & shawn was so funny & friendly. He really helped me out & worked with me. The dealship is really good & friendly. Would recommend jt dodgeland

Stephanie

Jan 5, 2015

Great experience with this dealership. They listened to my needs and together we came up with a deal to fit them. I am a single female and never felt taken the advantage of at all!Thank you to all involved!Special thanks to my salesperson Calvin Marks and manager Jimmy(not sure of last name)

kcwoman48

Jan 3, 2015

Chris Pulling and the rest of the staff was outstanding!! I was able to drive the vehicle home the same night. I would recommend to go and check them out!

brandi.jacobscaldwell

Dec 11, 2014

I HAVE NEVER FELT SO DISRESPECTED IN MY LIFE. I PURCHASED A CAR JUST A YEAR AGO AND I BEGIN TO HEAR A CLICKING NOISE EACH TIME I MAKE A RIGHT TURN. I RETURN TO DEALSHIP AND ADVISED THEM OF THE PROBLEM ONLY TO BE TOLD THEY CORRECTED THE PROBLEM. I RETURNED AGAIN FOR THE SAME PROBLEM AND THIS TIME ADVISED OF A NEW SOUND COMING FROM THE VEHICLE. I WAS TOLD THEY DID NOT HEAR ANYTHING. I TOOK TO ANOTHER (JT DODGELAND) DEALERSHIP AFFICLATED WITH THEM AND THEY TOLD ME THAT IS A KNOWN SOUND FOR THOSE CARS (DODGE DART) AND IT HAS SET IT, THEY WILL NOT BE ABLE TO DO ANYTHING. I REFUSE TO STOP THERE -NOT ONLY IS THIS A NEW VEHICLE I PURCHASED, I AM THE FIRST OWNER AND DUE TO GIVE BIRTH IN LAST THAN TWO WEEKS AND WANT MY CAR FIXED AND CORRECTED BECAUSE I AM STILL REQUIRED TO PAY FOR THIS VEHICLE. I HATE THIS DEALERSHIP AND WOULD NEVER RECOMMEND OR PURCHASE ANYTHING FROM HERE AGAIN. MY MOM PURCHASED A NEW VEHICLE SHORTLY BEFORE ME AND HER TRANSMISSION WENT OUT IN LESS THAN TWO YEARS OF OWNING THE VEHICLE. THEY NEED BETTER CUSTOMER SERVICE, WITH THE VEHICLE THEY ARE SELLING AT THIS DEALERSHIP THAT ARE NOT UP TO STANDARD OF WHAT THEY CLAIM TO BE.

rubit.lester

Dec 9, 2014

They work well with the military. Very flexible. They understand how busy life as a soldier can be. I am usually in and out . Very quick and effective work.

Kera

Nov 29, 2014

I experienced great service from to time I got out the car. The salesman was the nicest and very understanding of what I wanted and was looking for. Overall pleasant people from the front desk to finance manager.

foxyc

Nov 24, 2014

I never had any negative comments about the service at Dodgeland. However, the last time that I had my car serviced was the most terrible experience that I've ever had. I went to have my oil changed and it is still leaking oil. I returned the car to explain the problem and it still has not been corrected. I am unsure whether I will return my car to be serviced again. I was extremely disappointed with the service that I received.

Drayton76

Nov 20, 2014

I purchased a used vehicle from one of the salesmen named Quincy. Before I purchased the vehicle, he gave me a great price then called me 10 minutes later to tell me his manager said he couldn't lower the price. I had gotten my own financing and I was promised that the vehicle will be serviced and detailed which was never done. Also, Quincy promised me he will send me a check to cover service that should have been done to begin with. (Oil change and wheel alignment. Neve heard back from him and he ignore all my phone calls. These people do not treat their customers right. Will definitely would not recommend this dealership to anyone. If I could do this all over again, I will go somewhere else. Not completely happy with them because of this.

Tavia Blair

Nov 18, 2014

Great service, customer friendly. I enjoyed working with Quincy. He was very professional and gave me the best customer service. I would recommend this dealership to anyone in the market for a new car.

wesleyjeep

Nov 18, 2014

I took my jeep in and its been over 10 days and I haven't gotten my jeep back yet and I feel like the service department has a problem telling the truth and I feel they lead the customer on from my understanding you are a jeep dealer and you don't have the parts to fix my jeep wow. I feel like I bought a lemon but I did buy the gold plus warranty and I just don't understand why I had to use it if I only had the jeep for 2 weeks??? this is my 3rd vehicle that I have purchased from DODGELAND and I have all my friends and co workers buying from them I just don't like this service treatment that I'm receiving on my JEEP!! P.S. and I still don't know when I will get my JEEP back!?? I will always recommend this Dealership just not the Service Department feel free to contact me Wesley Burton

jaylele1

Nov 17, 2014

I love my 2014 Dodge Charger especially because I have the Red line series. I would recommend this car to any one who is interested in have a nice sports car

nelrea

Nov 12, 2014

Great people! Great service! I will continue to service my vehicle with them and noone else. I would recommend them to anyone! They are awesome!

tlddld

Nov 9, 2014

Charles Wiley done a great job!! He was friendly and responsive. He also shared the sale with Cody since we originally worked with him I am still in the market for a truck and will be checking to see if any I like come in

ladybug 23

Nov 4, 2014

They don't have good communication skills,they keep you waiting too long,and hardly ever return your phone calls.

rorhbrown

Oct 27, 2014

This was our second vehicle from Dodgeland. They always listen to what we need and do their best to get us a great price. Always friendly and helpful service.

Devane Champion

Oct 22, 2014

I had a good experience with dodgeland on purchasing a small SUV from them and the price was at a fair price and they work with me to get me a better deal for the financing and the monthly payment.

MurrayCraig

Oct 20, 2014

My husband and I came into Dodgeland with only the intention of ONLY looking around and we ended up leaving with a brand new truck. As soon as I walked in, I began scouting out all of the salesmen to see who looked the most honest. No matter which salesman came up to us, I was going to only speak with Kevin and I guess he could tell because he was the guy that was sent to us without me having to ask for him. He was such a down to earth guy and also very honest. I really had no intention of leaving with a new truck that night but I could not say no to the deals that Kevin was putting on the table for us. He did everything he could to get the payment plan I needed and the price I was looking for (successful by the way). He never once tried to rush us out of there even though we kept them open for an extra hour and a half. He made sure to take his time while he explained everything I needed to know and he answered every single one of my questions with patience and competence. I really could not say enough great things about Kevin Wiley. Dodgeland is a clean facility with a friendly staff (for the most part). The only complaint I have is that when it began to get close to 9:00, you could feel the attitude change in the air from other employees towards Kevin and us. In a way, I understand that I wouldn't want to stay after hours if I didn't have a sale I was working on but I would never let my aggravation show to the extent that it was. I hope JT knows what a great employee he has in Kevin!!!

memawgirl

Oct 18, 2014

I found the best car I just love my Dodge Avenger candy apple red the salesman was so nice I strongly recommended it to my friends anytime thank you DodgeLand

shealy9822

Oct 17, 2014

Researched inventories online of area dealers and Dodgeland had best inventory available. Still had to negotiate price even though I had an e-price. Even with that, the overall experience was great. The staff was courteous and Cory, my salesman, has followed up with me a couple of times, checking to see if everything is okay. Overall I'm pleased with Dodgeland and I love my truck!

melissa 052

Oct 15, 2014

I have to say, the experience I received was great. I appreciate the service and the opportunity receiving the vehicle I wanted. I thank Dodgeland for the great experience.

rainesd

Oct 12, 2014

Only went to Dodgeland to look at cars and ended up buying the first one I test drove. First Dodge I've ever owned and I absolutely love it! My salesman, Troy Kyzer, has called several times since my purchase checking to make sure everything was okay with my vehicle. Thanks for the wonderful service!

foxyc

Sep 15, 2014

The service department does a good job, but they did not check the fluid levels in my car (particularly my antifreeze). Sometimes the wait time is a bit long, but I hope they are taking time to really service my car which causes a long wait time. Other than that, I have no complaints.

Mbetz

Sep 14, 2014

I have to say, after buying 4 new vehicles and 2 used from Dodgeland, every experience has been great. Well, that says it all in itself. JTs team he has in place are all awesome. I really have to give a shout out for Billy, who from the first vehicle he has sold us has always gone above and beyond in getting the deal I was looking for. Thanks dodgeland for our everything. We love our blue streak 2014 Ram Crew cab.

dodgefan12

Sep 13, 2014

I love my Dodge Journey, and so does my family. We love the spacious interior and smooth ride! And our salesman worked with his managers to get us a great deal on it. Thanks, John!

tjoseph02

Sep 10, 2014

I purchased by new 2014 Dodge Journey a month ago and I love it! Everyone was very pleasant and wonderful to work with. I will definitely will be returning to Dodgeland in the future.

Soopafry

Sep 9, 2014

When I walked up to the dealership I almost turned around hearing a customer complain about how he was treated. I summoned a salesperson instead.

CireWilson

Sep 8, 2014

I walked in and knew what I wanted. A Dodge Challenger. The Challenger they had listed on their web site was no longer there. They said they had another one a different color but it didn't have some of the options they have listed on the net were not on that vehicle. The salesman was nice and friendly and worked on getting me in and out quickly. A couple of weeks earlier my girlfriend brought a car and the salesman took time to explain accessories, her warranty and introduce her to the service department. I didn't recieve any of this. I choice my car and now some accessories such as Uconnect aren't working properly.

Tarmira1

Aug 29, 2014

I walked into the dealership and was greeted by the receptionist, it started off slow trying to be seen by a sales associate. But Quincy became available to assist with showing me the cars I was interested in. I brought my sisters along to help pick out my car, and treated them well and kept them involved in the process. I love my car so far it's been almost a month now no issues, and they continue to check and see how things are going with the car. Great overall experience.

Elizabeth Berardo

Aug 5, 2014

This was the 4th dealership I went to. I saw the car that just made my heart beat. The salesman said are you interested and my fiance and I said YES PLEASE. The salesman took us for a ride and basically showed us what the bad boy could do(2014 Dodge Challenger V8 Hemi with 400+ Horsepower). I fell in love and the salesman was perfect, I asked what I wanted and he said it had it! There were a few things it didn't have but it was nothing to major to affect my decision!!!

sarap1015

Aug 1, 2014

While the sales process was decent, and my husband and I figured we found a good dealership, we have never been so wrong. It is now 2 months after purchasing the vehicle and our bank still has not received the title to the car. They are now wanting to change our loan to an unsecured loan because the dealership hasn't sent in the title. WOW, 2 months after buying the car and not only paying for the vehicle itself, but paying extra fees to ENSURE the title gets mailed did not happen and now I might have to pay EXTRA for it? If that weren't all, my temporary tags are now EXPIRED since they were apparently unable to get those to us in time as well. So you mean to tell me you couldn't file the proper title paperwork AND you couldn't send me my license plates so I'm not responsible for a ticket if I receive one? I will NEVER recommend this dealership to anyone. My family might be Dodge lovers, but we will not be back at this dealership for anything.

henrylo

Jul 31, 2014

My salesman was a pleasant experience. He was cordial & knowledge, putting me at ease in an otherwise difficult experience. Next time I shop at Dodgeland, I'll be looking for him. My new 2009 Grand Caravan drives like a gem & when the Antilock monitor needed replacing shortly after my purchase, Dodgeland fixed it at no charge, You've got to love JT!

aberry8

Jul 22, 2014

Everyone was fantastic from sales to sales manager the truck was exactly what I was looking for at the right price and time great trade in value to

relddas82

Jul 20, 2014

Overall, the experience was good. However, I felt as if my salesman said whatever he could to make a sale. I was told that my payments would be deferred for 75 days only to receive a payment book the very next month that had no reflection of the deal made by the salesman. I think it was a dishonest gesture since the salesman made these promises in front of not only me, but my fiance as well. When we received the payment book, the first thing my fiance said was, "I thought he said your first payment wasn't due for 75 days. You need to call him because that's not right." When I called the salesman, of course he claimed he had no recollection of the verbal agreement he made before he set the paperwork in motion. He said that someone would contact me from the finance office over a week ago, but I still haven't heard back from them. It's not about the money, it's about the principle of following through with your agreements and deals. If making empty promises is how this salesman conducts business, then this will be the first and last time I will ever purchase anything from this dealership ever again, and I won't make any recommendations to send any business there. Not that my concerns really matter or affect their daily business and customer base, I feel as if someone should know and look out for this in the future.

Sheryl D Davis

Jul 10, 2014

I wrote a review on yesterday about not being able to get the salesman, Derrick Wills to communicate with me about a referral incentive for referring my co-worker. I would like to say that, The General Manager Mr. Lee Stills, made contact with me on yesterday and assured me that "HE" would personally rectify the misunderstanding. He stated that "Dodgeland" takes pride in assuring that their customers receive fair and adequate treatment. I was really impressed with how he handled my issue. KUDOS to the General Manager for his prompt response on assisting me in this matter. He stated that, it was what he was there for. Thank you so much Mr. Stills, YOU ROCK!!!!! Sheryl Denise Davis

Sheryl Davis

Jul 8, 2014

My name is Sheryl Davis and I purchased a 2013 Dodge Avenger last July. My sales person was Derrick Wells, he was excellent in assisting me with my purchase. However, I was told if I referred someone that I would receive a referral incentive. Although it's been a year this month (July 2014) needless to say it did not happen. My co-worker went in and purchased a 2014 Avenger and was too when she asked "Does my friend get something for referring me"? Derrick told her yes I'm going to take care of her tell her to call me. I called and left Derrick a message and he never returned my call. I text him today, July 7,2014 and he has yet to respond. I WILL NEVER EVER REFER ANYONE ELSE!!!! I had 2 more referrals to send to them but because of the dishonesty and Derrick ignoring my call and text. I'm going to inform everyone I know that mentions Dodgeland as a prospect of buying a car that, they are liers!!!!!

KC Construction

Jun 30, 2014

Don't Buy Here!! The sales man Ulicise wouldn't leave me alone till i bought my truck, now I cant get him to retun my phone call to have it serviced/fixed it had a bad alignment when I bought it. They also "sold" me the truck only to call a day later and change the deal on me and increase the interest, and 35+ days later I'm still waiting on my registration.

M. F.

Jun 30, 2014

Terrible dealership that does not care about its costumers!!

MF

Jun 30, 2014

Terrible dealership that does not care about its costumers.

foxyc

Jun 19, 2014

My overall experience was great. My salesman was Chad. I wasn't ready to buy a car yet, but I was looking for a used 2007-2010 Toyota Camry. However, the one I was looking at had high mileage. Chad informed me that they had a 2012 Toyota Camry (used) with less miles. After 2 test drives, I fell in love with the car. After several attempts talking with the financial manager, I ended up purchasing the car. The only complaint I have is all the follow up calls. A call can made a week after the car is purchased to make sure everything is okay with the car. My salesman Chad did an awesome job.

uniccco

Jun 6, 2014

Eric done a fabulous job and worked a miracle to get us done along with the rest of the team I will purchase again in the future .

cgiles

May 28, 2014

I've taken my 2012 Dodge Charger to them since I purchased it. They have always provided good service. I would like to see them offer more to the service experience such as complimentary vacuum or maybe car wash to their loyal customers. Overall, i would give them 4 out of 5 stars. Not quite a five star rating because of a particular incident that occurred with a previous service associate. The problem was addressed but none-the-less it took a complaint to the manager before it was recognized.

shamekamccray

May 20, 2014

My salesman was Mr. Kenny Andersen. He greeted me as soon as I pulled up on the lot ans welcomed me for visiting. I explained to him that I was in search of a new vehicle and we went from there. I had a few cars in mind but he showed me a few and I picked the one I wanted, an 09' Dodge Charger. While my paperwork was being processed he attended to my needs and assured me that I would be driving off the lot with a new car. I was approved, signed my paperwork and got the keys to my 09' Dodge Charger. I couldn't have asked for a better salesman or wonderful team of people. I recommend Dodgeland of Columbia to all my family, friends, co-workers and anyone that is in need of dependable transportation. Thank You Kenneth Andersen and Dodgeland of Columbia!!!!!!!!!!!!!!You Guys Are The BOMB!!!!!!!!!!

Roadblock

May 11, 2014

On the way back from Florida, my water pump in my Nitro failed me. I had my vehicle towed to a AAA car center expecting to get the best price there because of my membership. Not true...they quoted me $780 for a new water pump, thermostat, and serpentine belt. I was shocked! I normally do all of the service on my own vehicle, and I felt that I was being taken advantage of. I called Dodgeland, and spoke with Shawn. He told me exactly how much each part would cost and the amount of labor involved. He also quoted me a repair price of $435. $350 less than my insurance provider! I've always understood that dealerships are way more expensive than anyone else. NOT TRUE of Dodgeland! I also have to thank their courtesy driver, Bobby. He not only picked my family up at the AAA center, but also got me in touch with a tow truck driver an hour before AAA could have one sent to their car care center. He even took my sister and brother-in-law to a local fast food restaurant to get some lunch!!! Needless to say, my car was fixed in a few hours, and I was on my way again thanks to Dodgeland! Best service I have experienced in a LONG time!

BRYCEMINE

May 5, 2014

I went to this dealership three days in a row looking and test driving a new Ram. On the third day at lunch i had them look at my truck to appraise the trade in value. I had to go back to work and asked to either call or e-mail the price on two trucks with my trade in. For the next three days I called at least twice a day to be told that they were still trying to get me the best price on m y trade( Crazy right?) So on the third afternoon the salesperson basically told me the sales manager does not want to give numbers via e-mail or phone for fear that I will price shop them. So I went to Triangle Dodge in Graniteville SC and purchased my new truck there with no problems at all. So after that I wrote a bad review and then I finally got a response from them. I spoke with the General Manager ( Lee Stills) who very politely apologized for the service I received and offered my a free two year oil change. I said there was no need for this but he insisted. So I accepted. Over two months later I have not received a thing and no further contact. Which is fine but all should know of their HORRENDOUS CUSTOMER SERVICE FROM TOP TO BOTTOM of this delaership

bpspeers

Apr 29, 2014

I was traveling through Columbia, SC when my 2011 Jeep Overland blew the water pump. It was later on a Saturday afternoon. Mr. Kincaid was extremely professional and even went out of his way to arrange transportation for us to the airport to pick up a rental vehicle. Mr. Kincaid is an invaluable member of the Dodgleand team and a excellent service advisor!Thanks Shawn!

rkyanko

Apr 22, 2014

I had an problem with my Ram 1500 that suddenly developed. Shawn was able to get the truck serviced quickly as well as taking care of several TSB items that had been issued. Great work. Thanks.

ladyshawanda

Apr 17, 2014

Called ahead to schedule an recall appt. and was told to come in and they wil service and so recall. Done timely and great price for the service.would recommend for car care needs.

hicksonselina

Apr 14, 2014

Had a great experience. I spent a long time at the dealership but I went home happy. This is the second car Mr Davis had sold me and I can't say I'm unsatisfied. He is awesome.

Branican

Mar 8, 2014

I went there to purchased a Duranago but I could not get it at this time, but i still end up with a 2014 Dodge Grand Caravan! Thanks Dodgeland of Columbia!

shulert24

Mar 6, 2014

Salesman was top notch, very helpful, not pushy, courteous, will recomend him highly to anyone who asks. Disappointed with the detail department. Purchased a brand new car even had the plastic still on the seats, the car was sent to be cleaned and detailed. It was late on a Friday nite, my whole afternoon had been used dealing with the purchase, car came back I noticed on my way home that the inside was not as clean as it should have been was extremly dusty on dash and console area. The next day when I could really appreciate my brand new car in the light of day I noticed that there was tape glue all over the sides and front of the car and what appeared to be scratches on the spoiler in several places. I called Quincey and he told me to bring it back in and he would get them to clean it and detail it again. I brought it back and waited aproximatley an hour they still didn't detail the inside of the car and even Quincey had to go inside and get a cloth and touch up the spoiler again.This is the second car I have purchased from you guys and I will purchase my next one here also. The finance dept is excellent, the salesman went way beyond but your detailing department is awful. Also was sad I missed out on your Kindel fire promotion by a week. But I love my car and will referr anyone I meet to you and my salesman. Thanks Teresa

cush13

Mar 1, 2014

Money was stolen out of my center console while being serviced. I've only had the car for 8 months and have had several issues. Overall I'm not pleased.

norareid42

Feb 10, 2014

I purchase my dodge journey in may and still enjoying it. I enjoyed mine so much I told my sister and she went over and purchase one as well. I'm very please with my vehicle.

chill2683

Feb 7, 2014

It was the best car buying experience I have ever had. I spend a little more than I wanted but I have a product and vehicle that I like, enjoy and seems extremely durable. I will recommend Dodgeland to everyone that needs a new or used vehicle and I appreciate the experience that Dodgeland gave me.

TurbevilleTerror

Jan 25, 2014

Fantastic buying experience! I shall return & recommend you to others. Your staff found just the right truck at just the right price. Your F&I Mgr. Paul Cobb sealed the deal with professionalism. My sales person truly went the extra mile although I cannot recall his name.

shortermel

Jan 6, 2014

Had a great experience. The sales person made sure I got the car I wanted. Great customer service! Would recommend again. However I am having a hard time trying to trade my car for a suv ir bigger car in the same lott.

Stephen69Roberts

Jan 4, 2014

There was a recall on my new 2013 Ram and I called to schedule the service. They performed the service in three days after the appointment call, and the service was done in a timely matter.

riley0516

Dec 29, 2013

Great quality work no hassle for extra service unless you really need it. The wait wasn't long and the service was great would recommend to my friends.

Jodibad

Dec 20, 2013

The worst car buying experience I've ever had. Run don't walk away from this dealership!! Highly unprofessional they will tell you anything to get you there then screw you. They called me 4 times to make sure I was coming that day. I drive 2 hours with my two toddlers to buy a car they were suppoidly holding for me only to find out they let someone else take it home. No apology or anything it was pretty much snooze you lose. Then they got it back Tgey offered to send it to my house which they did with 2 retired gentlemen who were only "drivers " so they could tell me nothing about the car or how to fill out the financing paperwork. Then they made mistakes on forms when I got the new forms in the mail they were someone else's not mine they sent mine somewhere else. Only cared about getting the paperwork back to make the sale even though they inconvenienced me kept repeatedly calling me at work to get the sale in by the end of the month. Send someone to sit out in front of my house til I came home from work to get the papers. Again no info on where to sign or what was what. Flat out told me the office makes mistakes all the time. Not once was I apologized to. I would never ever ever recommend anyone to this dealer. These reviews are a joke on here probably made from the employees. If I didn't need a right hand drive jeep and it wasn't so hard to find I would have gone somewhere else !!!

scorpio82ls

Nov 15, 2013

Awesome experience with Dodgeland of Columbia! The entire sales team were friendly & helpful. The service dept was great as well. Its good when a company can live up to what they advertise with no tricks or gimmicks.

breed4

Nov 9, 2013

My experience here was very good. I had a bad experience at Lugoff, SC Toyota. Thank you to the staff for working everything out. I really love my Dodge Avenger.

quincy79

Nov 8, 2013

I would recommend this dealership to a friend family or coworker the service was excellent I wish the price was lower it was kinda expensive

caramel chick

Nov 2, 2013

When I 1st came to Dodgeland, I was in need of a car. Charles Wiley helped me get a 2012 Dodge Charger. About a week and a half later I total loss it & came right back to Charles for help again & the last time he put me in a 2013 Dodge Charger!! I can't thank this guy enough for all of the help & support that he gave!! It really means a lot to me!! Whenever you're in distress call Charles Wiley he's the best!!

rkyanko

Oct 12, 2013

Very friendly and professional. Took care of several items after the sale. Great customer service with follow up after the sale with installation of optional equipment.

wolfdancers

Oct 10, 2013

I have been dealing with dodgeland ever since they were on Beltline Blvd.I have bought several dodge vehicles through the years -- and have been very pleased.Their service is good. The only time I go someplace else for service is if I need something done immediately and take it to the place that is across the street from where I am.Dodgeland is the only Dealership I will deal with for buying and service.

Dirtkicker

Oct 8, 2013

Brought my Challenger in for it's 3K mile service and they did a wonderful job. I have been there for one other oil change since with the same great results.

riley0516

Oct 5, 2013

Great friendly service that informed me of any problems and didnt harass me into buying things that I did not need, will recommend to all my friends

whitehse48

Oct 5, 2013

Thanks to Mo for getting Bill Bishop to assist me in choosing my new 2013 Ram Laramie. Great People to wor with. Thank you Bill.

SC Buyer

Sep 28, 2013

I was speaking with Camilla (not sure if that is how she spells it), was very nice. Her manager MARSHALL, on the other hand, was not even courteous. Same vehicle was on the lot 2 months ago, and I asked if they would reduce their price. Manager said no and that was that not even have a good day. (I was offering $3,000 under asking price). Wasn't planning on calling back, but I do need a vehicle, so I called. They reduced their initial price, but I offered another $1,000 less, and was somehow misunderstood. When I called back she did not answer the phone, but her manager, who did not introduce himself, but told me what I said, and said "no way," then hung up. Unbelievable! He is completely rude, and who knows, maybe I would have gone up. There is an overlying theme here. Quite frankly, I was offended. I am a cash in hand customer waiting for the perfect vehicle, and do not appreciate being spoken to condescendingly.

CindyMuldrow

Sep 18, 2013

Overall I had a great experience, it was easy, enjoyable, and very well conducted. Quincy Bryant did a great job, was patient, clear in understanding, and very professional. In the service department I would like to thank Freddie (Service Router) for his patience and professionalism. I had a few issues with my used car purchase. He provided excellent customer service!Thank you!Cindy

Inspector22

Sep 2, 2013

This is the second truck I have purchased with Randall as my salesman and the fourth truck purchased from Dodgeland. I would recommend Randall and Dodgeland for everyone's Ram purchase! No hassel priceing and Randall and the staff are always looking out for my best interest as far as what i want and what i wanted to my payment to be! Target met!

Matthew Crosby K

Aug 31, 2013

We bought a 2006 VW Jetta at dodgeland and Randall did a great job helping us with all the paper work ex. Thank you and we hope to buy more cars from him soon.

Ms.McQueen

Aug 26, 2013

RANDALL STANSELL was my salesman and I couldn't have asked for a better person. Mr.Stansell helped me In every way he could to get me into a vehicle wait not only a vehicle 2013 Dodge Charger the car I wanted. I will refer all my family, friends, and co-workers to Dodgeland to see Randall Stansell. Thanks for everything!!!!!!

Carol, Lexington, SC

Aug 24, 2013

Hi Dodgeland and JT Wanted to let you know what a gem of a salesman you have on your staff. On the 23 of August I went to Dodgeland to look at a specific truck. The original salesman that had contacted me wasn't available, so Randall stepped right up and assisted me with all the courtesy and professionalism that I hadn't actually expected. Wonderful experience! He helped me with the right truck, right financing, right price and such a great car buying experience.......I wouldn't hesitate to tell friends and family to go see Randall, and if and when I need another vehicle, I will certainly know who to call! Thanks again Randall!!

Melissa Logan

Aug 23, 2013

Hello Dodgeland!! My name is Melissa Logan. I brought a dodge ram 2005 from Randall Stansell on August 17, 2013. I would like everyone to know he is a wonderful salesman. He work very hard to get my payment where I need it. He was also very nice and customer service was A+. My daughter grow very fond of him in just the few hours we were there. He is a great salesman and I would definitely buy another car from him. Thanks Dodgeland.

Kim and Bryan Evans

Aug 7, 2013

Shopping at Dodgeland was a wonderful pleasure. All the sales people were super helpful and friendly.And the general manager was able to get us a great deal on a dodge charger. I would give them 5 stars. Thank you!

TBrinson

Jul 31, 2013

My wife and I were looking for a newer vehicle to replace my older truck. We walked in and immediately felt very comfortable and after a few minutes of talking wants and needs with Mr. Everett he ran outside and due to it raining pulled the truck (we ended up purchasing) up to the back door so my wife wouldn't get soaked. Everyone was very professional, and courteous to us. In a few years when it is time to purchase a newer vehicle for my wife, I know where we will be going! Thank Y'all for a very comforting experience.

nicmike85

Jul 22, 2013

Having to wait to purchase a car gave us a lot of time to do some research. We decided upon the car we wanted and looked around town. I was excited to see that dodgeland had one. We went to see Randall Stansell as he has been with dodgeland a long time. They have a very good used car department. They find great cars at good prices and they have a great finance department. I have always and will continue to recommend These guys to my friends and family. Thanks Randall we appreciate all of your work. Thanks Mike foster

CharlesFWadeJr

Jul 18, 2013

Oh my....Where do I begin! First off, I thank God for directing me to Dogdeland! Mr. Randall Stansell was by far, the best salesperson I've dealt with up to date! The professionalism, courtesy and friendliness were well beyond the standard! And as a U.S. military Soldier that I am, the respect was even greater; but I'm sure Mr. Stansell treats all his cutomers that way! It was too easy and quick dealing with Dodgeland. I went there, told him (Mr. Stansell) what I was looking for, and the first words from him was "Which color do you want?" Lol. And now I have "Polar Bear!" (2013 Bright-White Dodge Durango); that's what I named the vehicle. ;-). Thank you so much, Dodgeland and Mr. Stansell for your help on finding and getting a new vehicle to suit not only me, but my family as well. God Bless, less stress!

TMG716

Jul 16, 2013

Troy was very helpful and he was very nice I love my new car it runs good overall it's a great car I advise you to go buy from dodgeland

McKinney

Jul 15, 2013

We bought a 2011 Dodge hemi on 6/13/13. Should have realized early on that customer service was poor when salesman did not return call after getting interested in vehicle. When he did call it was to relay a very rude rejection from a sales manager on our initial and fair offer. We did finally buy the vehicle but during the process found out that truck was not a local single owner as represented and that the dealership had no intention of processing our tag within the week as promised by salesman. We have made several calls to salesman and to the licensing people but they show no interest in helping. We are getting ready to take a trip to South Dakota this week and the temporary tag will expire before we return.

temple12

Jul 15, 2013

Brandon really went the extra, extra mile to help us find the vehicle we were looking for. We wanted something very specific for our daughter, and he took notes and started looking. He spoke with me daily for a week, went across town on his lunch breaks to look at cars with us, and when we finally found the right one, the whole buying experience was easy. I will be back, I have 3 more kids to buy for eventually, and I will be sure to give Brandon, and Dodgeland, my business.

mickey1859

Jul 2, 2013

We had a pleasant experience working with Mr. Davis. He did everything a good salesmen should to help us with our buying experience. We walked away very happy. Thank you for having him on your team need more like him.

midnight angel

Jul 1, 2013

Everyone dealt with was very friendly and helpful had an awesome experience will recommend dodgeland to all my friends and will return for another purchase

nballar1

Jul 1, 2013

Mr. Miles at Dodgeland of Columbia give my family Great Customer Service will be back to purchase other car. And will recommend friend and family.

hopehall

Jun 27, 2013

I have bought several vehicles from Dodgeland of Columbia. Each time I visit the employees are very friendly and go out of their way to help. Randall, was especially helpful when it came to buying our new Dodge Ram. He explained the vehicle well and was overall a great salesman. I would definitely recommend this dealership to anyone looking for a new car or truck.

tonya204

Jun 27, 2013

I came,I saw,we conquered!! Quincy was very knowledgeable of my choice and did not try to change my mind or put me in anything diff. He kept what I wanted in mind. Very professional, polite, courteous, and gave me a positive experience. I asked questions and he gave answers.I even recieved follow up calls which is rare and made my experience even better. I would def buy another vehicle from him and refer anyone to him. He worked with me and I rode off in what I wanted with a smile on my face. Thanks Quincy.

bhimanek

Jun 26, 2013

Went in and viewed a mini van, long story short heard the offer from the finance manager since the first deal presented was so high no one in their right mind would take it. Never got a call back in three days after repeatedly leaving messages for the salesman. I got excuses from the manager and was told he would call me back in an hour with good or bad info on a deal....No call. Terrible customer service, was told they see 75 people on a Saturday and only 20 make a decision so in their business they just move on. No secondary vehicle to consider, no return calls until a week later after I have already made a deal somewhere else with ACTUAL customer service. Would never go back and over all a terrible experience.

sasph03

Jun 23, 2013

My family and I pulled on the lot not sure if we would make purchase that day or not (6/22/13). Kenny greeted us with a smile as I tossed him keys and said, "Here you take this and get my wife something new to drive." (jokingly) We briefly went inside and made a few determinations about what we were after, then out to the lot to take a look. We looked at this and that while Kenny explained the value of new cars compared to used cars. We had no trouble finding exactly what we were after, make, model and color (which they had all of). Out for the test drive, a nice quiet experience with just my family and myself. We pulled back up to the lot and I told my wife here comes the pressure. Well I was wrong!!! Never once did we feel any pressure to make a deal. Kenny and Travis ran the numbers and came back with 1st offer, the wife and I talked it over and sent Kenny back with a goal that we were comfortable with. Then Travis approached us, " Look guys I've all I can to get to where you need to be to buy and honestly I just can't get it there." uh-oh I thought we'll be driving the truck back home, " the difference is $4.00." At that point we had a done deal. Drove off the lot in our brand spanking new 2013 Dodge Avenger!!!!! Thank you Kenny, Travis, and the entire staff at Dodgeland!!!!!!P.S They even let my kids (4 and 8) run around and have a blast inside, not one single person even appeared to be aggravated, as a matter of fact one of the other reps gave them balloons!!!!!

norareid42

Jun 6, 2013

The people was very friendly and very helpful.They worked very hard to find you the car or truck of your choice.it was a very nice experince.

sleeperhawk

Jun 6, 2013

I found a used Chevrolet Avalanche on their lot that I was quite interested. So on Monday filled in the form, which contains the vehicle info I was interested in, received a call from Flora to setup a test drive for Thursday at 6pm. Flora called back on Wednesday to confirm that we would there on Thursday for the appointment, which we did confirm. Wife and I arrived at 6pm, then one of the sales people states that the vehicle was sent to another city to be auctioned off. Needless to I was not a happy camper. The sales man wanted to know if we could come back on Friday and they would have the vehicle back on the lot. I said no, and that I would not be back. I did receive another phone call after we left from their Use car manager apologizing and stated he would have the vehicle back if we came back to look at it. I thanked him and politely said "We will not be back nor would we even consider purchasing a vehicle from them". Also, I will be sure to tell my co-workers about this as they were interested in how this dealership treated us.

samosley

Jun 3, 2013

Over all service was fantastic. Randall did a great job making sure we got the best car for our needs and our pocket

Scottie Harris

May 28, 2013

Randell, helped us a great deal, would do business there again.

DLOC

May 27, 2013

Who says true costumer service is dead? Dodge Land of Columbia knows how to deliver TRUE CUSTOMER SERVICE. My salesman Bill treated me like family. And went above and beyond to make my deal work. Bill sold me a brand new 2013, Ram 1500, Crew Cab Sport, fully loaded, at a rock bottom price. Dodge Land; -Great selection - check -Great price - check -Great customer service - check -Extremely knowledgeable of produce - check -No pushy sales - check If you are looking for a great price and an upfront and honest car buying experience, ask for Bill. Bill will deliver on TRUE CUSTOMER SERVICE. Thanks Bill, I will see you when I'm ready for a new truck. New, Dodge Land of Columbia costumer for life, Eli Ott

James Morgan

May 18, 2013

Mr. Randall was my salesman and i couldn't ask for a better one. He helped me in every way he could to get me into a vehicle that i wanted. I will refer all my family, friends, and co-workers to Dodgeland to see Randall. Thanks for everything.

kellyhornaday

May 14, 2013

I will never shop anywhere else for a vehicle again! Dodgeland and their employees are unmatched. My salesman, Randall was extremely nice and very knowledgeable. The GM, Eddie was willing to do whatever it took to get me the vehicle I wanted. I drove off the lot in my brand new Durango with a huge smile on my face! By the way, my brother was with me the day I got my Durango... he came back the next day and bought one too! Thanks Dodgeland!!

Ebrahim

May 9, 2013

Randall is just a great salesman. When you tell him what your looking for he immediately finds what your looking for. He is the best

Angela D.

May 7, 2013

On 5/4/2013 my husband and I went to Dodgeland in the hopes of getting a new car. Randall met us and took us to his office. We were going over the particulars when he and my husband disappeared. They pulled up in the exact car I wanted, from the interior to the color. I was sold even before the test drive. We ran into a little trouble when we returned because of financing and I was a hot mess thinking I was not going to get my dream car. Randall became our knight in shinning armor by going above and beyond what any other person in sales would have done. Randall is not just a salesman trying to sale you a car. He listens to what you are looking for and tries to find that perfect match. Whenever the time comes and I begin to start looking for another car, as long as Randall is selling I will only buy from him.

brandon867

Apr 27, 2013

Had a great experience. Randall was really a big help and got me in s vehicle that I needed. Even though me credit was a little on the bad side dodgeland worked with me.

Brandon

Apr 24, 2013

Randall is awesome at his job. Really great buying experience. Thankyou Randall and dodgeland.

Rachel ( Miss 2013 Charger)

Apr 23, 2013

Mr. Randell is an awesome salesman !!! He was very very helpful and honest with me from the first conversation that we had over the phone. I travel from Florence, SC and I must admit this was not a wasted trip. Mr. Randell is a man of his word...I am a woman and I came alone and I must say that I was treated fairly and with respect. When other dealers say NO...Mr. Randell says yes !!!! Thanks Mr. Randell !!!!

Ginbread093

Apr 2, 2013

We bought a truck from this dealership 3 years ago, had a great experience, and returned this past week to trade it in. We needed 2 vehicles due to a recent car accident which left me without a car. After visiting the website, Randall contacted us to get the process started. Upon arriving he gave us excellent customer service. We were able to trade in our truck for 1 new Avenger and 1 used Malibu. We couldn't be happier. Randall worked hard for us to stay within our budget and also get us vehicles that would suit our needs. We will return again and again and also refer him and this dealership to our friends and family.

rewatson

Apr 1, 2013

Kenny greeted us with a smile and a warm welcome as soon as we pulled into the dealership. I explained that I was a repeat customer who wanted to trade my Durango for a new truck but that I wasn't sure exactly what I wanted. Kenny knew the features and options on the the new Durangos as well as the various Ram 1500 models available there at Dodgeland that day. He knew the producrts well and let us take several models home for a test drive.After lots of advice, we settled on a new Ram 1500 and took it home that day. There were a couple of upgrades in our agreement, like leather seats and trailer hitch, that Kenny scheduled immediately after the sale and we got those upgrades completed without any problems or concerns over quality or payment.for the work.I hope Kenny is around for our next truck purchase there at Dodgeland!Robert Watson

DanielHaygood

Mar 31, 2013

I bought my Charger there a few months ago and Bill was very helpful. There were a couple of things that had to be fixed on my car and they got them all handled like they said they would. Bill helped me set up my payment online. I will recommend Bill and Dodgeland to my friends.

armstrongs

Mar 29, 2013

Ross a sales rep for dodgeland helped us above and beyond

E&G Reinhart

Mar 16, 2013

Just bought a new Citadel Durango today from Dodgeland on Greystone. Randall Stansell went out of his way to locate the car we wanted as well as helped us get a Great Deal! Looked at a lot of other cars and dealers before making this purchase. Without a doubt Randall's expertise and desire to get us in the right vehicle for the right price is what helped us in making the decision to buy from Dodgeland. If your in the market for a new Dodge you need to go by Dodgeland and ask for Randall!!!!

DFoulks

Mar 12, 2013

I really appreciated the service I got from Mr. Lance Newman. He was kind, funny, and he treated me and my daughters very well.

Chad

Mar 11, 2013

Waste of time. Ended up buying from Midlands Honda and had a pleasent experience.

KelliMartin

Feb 28, 2013

Just rolled off the lot with a 2011 Toyota Camry and couldn't be happier. I was treated with respect and the utmost professionalism by all employees. I would recommend any of my family and/or friends to go see them to purchase a car!

Wayne

Feb 27, 2013

Randell of Dodgelandofcolumbia was a great help. His kindness and leadership was great in helping me try to find a car that I thought would be great for me and my Family, Thank you Randell.

Bcurry90

Feb 27, 2013

Randall made my car buying experience wonderful. He gave his all and helped me get my 2013 dodge avenger and I love it. Thanks Randall for everything you did for me!

GregoryBoothe

Feb 27, 2013

had a great sales person who helped me find what i wanted... it took bout 5 hours but at the end of the day i left with the car i wanted and the price i wanted...

JamesRollison

Feb 24, 2013

I had a great experience on our purchase of a new Dodge Charger. There was no high pressure sales as I had to leave and came back the next day with my wife. We returned the next day and Jarvis Smith made every effort that he could to give us the best deal possible including trade in price, rebates and incentives. I would definetly consider Dodgeland on my next purchase.

David, Happy customer

Feb 23, 2013

Randall Stansell was our sales professional, he walked up through our buying decision with great knowledge of the cars and without sales pressure. The experience was pleasant with everyone at Dodgeland and thanks to Randall's help and, we drove away today with a great deal and are very satisfied. Thanks again Randall for you help and dedication throughout this procewss Regsrds, David Barnes

Karl

Feb 23, 2013

My wife and I had been shopping around looking for the right car at the right price. We finally found it at Dodgeland. We arrived late on a Friday night just looking. Tommy was great about pointing out what was available and led us to a used Caliber which we test drove. We didn't love the car but we liked it enough to find out what it would cost. Tommy helped us work out a possible deal but we couldn't get the price where we needed it. Usually that means the end of the sale but it didn't end there. Tommy promised to work on it and let us know. We got a followup call but didn't get a chance to get back to the dealer. The following Monday we were back. We couldn't make it work with the Caliber but they had a Soul on the lot which we were really interested in. Tommy was great, showed us the car, and really got us the best deal possible. He worked with the GM, Eddie, to get us exactly where we needed to be. They both worked hard to get us financed. Even the finance officer, Paul, was great. Thanks to Tommy and everyone else at Dodgeland we got exactly the car we wanted at exactly the price we wanted. This was our first time having to negotiate for a price when buying a car but the whole experience was great. We're so happy with our 2012 Kia Soul!

pat

Feb 22, 2013

I went to dodgeland on graystone and had the best experience buying my jurney Tommy mason my saleman stuck with me until I signed the papers made sure I got everything I needed in a vehicle

kjheinmiller

Feb 22, 2013

My wife and I had been shopping around looking for the right car at the right price. We finally found it at Dodgeland. We arrived late on a Friday night just looking. Tommy was great about pointing out what was available and led us to a used Caliber which we test drove. We didn't love the car but we liked it enough to find out what it would cost. Tommy helped us work out a possible deal but we couldn't get the price where we needed it. Usually that means the end of the sale but it didn't end there. Tommy promised to work on it and let us know. We got a followup call but didn't get a chance to get back to the dealer. The following Monday we were back. We couldn't make it work with the Caliber but they had a Soul on the lot which we were really interested in. Tommy was great, showed us the car, and really got us the best deal possible. He worked with the GM, Eddie, to get us exactly where we needed to be. They both worked hard to get us financed. Even the finance officer, Paul, was great. Thanks to Tommy and everyone else at Dodgeland we got exactly the car we wanted at exactly the price we wanted. This was our first time having to negotiate for a price when buying a car but the whole experience was great. We're so happy with our 2012 Kia Soul!

Savannah

Feb 20, 2013

I went to Dodgeland with not so great credit. But Randall worked so hard to get me the best deal he could. I had such a positive experience, I would recommend Dodgeland to my friends. Cudos to Randall for helping me with the purchase of my first brand new 2013 Dodge Charger.

JLambdin

Feb 18, 2013

Thank you Randall and Chris Dewitt for making our buying experience so easy. The 2013 Dodge Charger we purchased is exactly what we wanted. Our Salesman Randall was very knowledgeable in helpful and was able to cater to our needs.

proud owner of a 2013 dodge journey

Feb 18, 2013

Recently purchased a 2013 Dodge journey sold to me by Jarvis Smith. Great salesman, was very polite and knowledgeable. He gave me lots of information and answered all questions I had in a polite manner. Actually everyone was very kind. The only thing I would suggest is if at all possible, don't bring small children with you, its not a very kid friendly atmosphere. There's no play area and your children will be forced to sit with you during you important purchase. I know typically people wouldn't bring their kids, but sometimes you don't have a choice.

SheilaPierce

Feb 16, 2013

I gave a "great" rating because I had a great car buying experience! Jarvis Smith is an excellent salesman! He was very knowledgable and helpful. I love the Dodge Journey I bought. This is my second vehicle that I have purchased from Dodgeland. I will definitely return to Dodgeland for any future vehicles I may need. I would recomment Dodgeland and my salesman, Jarvis Smith, to all of my family and friends!

knewman0704

Jan 3, 2013

Great experience! Thank u!! I will definitely be back again! Ross was a great salesman! And the rest of the team was great too! Thanks again!

JCarey

Dec 22, 2012

Me and my husband bought our two vehicles from here and had the best experience. Randal was the best salesman. He was so helpful and even joked around with our kids. To this day when we go to get an oil change we stop by to say hi to him. Dodgeland is the only place I will go to buy a car.

Tyrus shel grove

Dec 21, 2012

Randle did a great job throughout the entire process. No hassle once so ever. Great guy to deal with...down to earth guy...even though he is a Carolina gamecock fan!!! Yet got the job done in a timely fashion...

TNikki

Dec 14, 2012

Nothing left to be said. Billy is the best salesman I've ever encountered. I will definitely be returning to Dodgeland of Columbia to buy another is car... That is as long as Billy still works there.

blsessions

Dec 11, 2012

Randall was very helpful he knew everything about Dodge's. He was very nice and honest.When we buy our next New Truck Randall will be the one we buy from.Thanks Randall!

Inspector22

Dec 11, 2012

Recently bought my 4th truck from Dodgeland and have had several salesman over the years. Randall Stansell has worked at Dodgeland before and i was surprised to see him as a salesman! I was in the service lane with my wornout truck and well the rest is history. Randall had what i was looking for!

Britty360

Dec 10, 2012

It was a pleasant and easy experience. I would recommend this dealership to friends and family. Randall was not pushy and hooked us up with a decent deal

Damkat3

Dec 10, 2012

Randall was great to deal with. Answered all our questions, explained things in detail but was not pushy. A real pleasure to work with. -Damon

fatimatillman

Dec 10, 2012

very personable had me laughing the whole time and a great person he tried his best to get me a great rate but it just didn't work out that way

Trhdiva97

Dec 10, 2012

Randall was great at explaining my concerns about purchasing. He also insisted I not get in over my head with something I couldn't afford.

DavidLiggins

Nov 29, 2012

I am so happy that I came to Dodgeland of Columbia to buy my 2008 Dodge Caliber. Derrick, the salesman who helped me with my purchase, was courteous, patient, hardworking and understanding. I have limited credit, had no down payment and no co-signer and Dodgeland still was able to get me a car! I am so grateful for their service, the finance officers are geniuses when it comes to pricing, it was like magic how low they got my monthly payments! Definitely consider Dodgeland when wanting to purchase a car, they will do all that is possible to get you a car!

Charger owner

Oct 22, 2012

Everything went very well the only thing I would say is that I don't like being up sold.

Sportsfan

Oct 17, 2012

Very Helpful, some things went wrong with my car after the repair but they quickly fixed it

Daniel

Oct 13, 2012

Dodge land of Columbia the only place where good quality cars and customer satisfaction is always guaranteed. Please go see my salesman Billy Swanson and tell him Daniel sent u...

frank55515

Oct 2, 2012

I called back 2 days after I bought a new car with a problem and was told Ross was with a customer. This was during a very rainy day. I was told he would call me back...that has been 3 hours ago and no calls. My advice is don't deal with this company as there is no service after the sale...NONE!!

kcain127

Jan 31, 2012

I am very happy that I came to Dodgeland to purchase my 2010 Mazda 3. Jarvis Smith ROCKS!!!!!!! Jarvis was friendly to me and made my car buying experience very easy and everything that I could imagine it to be. Jarvis wasnt like the average sales guys. He was very patient, understanding and I felt like he wasnt just trying to force me in a car. I would strongly recommend Dodgeland to EVERYONE and of course I would send them to Jarvis because Jarvis Smith ROCKS!!!! Mr. JT and all others should know that Jarvis deserves 5 stars because his level of professionalism was the best that I have seen in customer service!!!

GAN84

Dec 31, 2011

My sister and her husband drove almost two hours out of their way to show up for a car that was promised to them. As it turns out, the car wasn't even there. They received the whole schtick about how it was "just sold last night". Really? Then why did they receive TWO calls from TWO different salesmen today practically begging them to come look at that particular car? Both the salesman and his manager either both flat-out lied or just didn't have any clue how to conduct an honorable business deal. After THAT disappointment, they brought out another vehicle with similar mileage and price for them to look at. The paint was in desperate need of a paint job and even had a large chunk missing in the middle of the hood that the salesman TRIED TO COVER WITH HIS HAND before we could see it. At that time, we decided these people weren't even worth dealing with.I was just a bystander during this time, but I'm in the market for a new car, as well. I would've considered dealing with them had they negotiated fairly with my sister and her husband. Scratch that, they lost two potential sales due to being shady "businessmen". NOT recommended at all.

TIKA

Sep 16, 2011

TYRONE JOHNSON, FREDDY ? (NEW GUY) AND ONE OF THE DRIVERS HAS BEEN GREAT TO DEAL WITH. DOSE A GREAT JOB ON KEEPING ME UPDATED ON MY CAR.

drsb

Jul 17, 2011

The two times that I have had my truck serviced at Dodgeland of Columbia, the fluid levels (the coolant and windshield washer) were not checked. I happened to look under the hood and was shocked how low the coolant was and there is no leak. When ever I take my vehicle to Firestone, they check and top off all fluids. I get better service at Firestone at a better price.

SWH

Jun 28, 2011

This is a very good Service Dept. I've always been able to make an appointment quickly and they are very quick to check in upon arrival. They are also very helpful with any needs for your vehicle.

nebrahim

Jun 9, 2011

The new service they started for drive thru oil changes has it's advantages! I was there for a short period of time. Jason is an awesome customer service representative. Wonderful people skills! Give him a raise!

Kat Patrick

May 27, 2011

While traveling from Oh back home to FL our 2004 Dodge Ram 3500 broke down on the interstate around 5:00 in 99 degree weather. After getting a tow to Dodgeland and finding a hotel right next door, they got our truck in first thing in the morning. While it was not an easy fix, they had all parts on hand and even tho the tech was supposed to he home around noon for a family get together he stayed until the job was completed around 1 pm to get us on the road. The service writer and Tech both kept us informed as to what was happening to our truck and kept cost down as much as possible. It is never fun to break down anytime on the road, especially in another state, but the guys here were very courteous and went way beyond what we expected. We have had dealings with our Dodge dealer here in FL and they do not compare at all with this dealer. We can't thank them enough for all their help.Scott and Kathie PatrickTampa, FL

brownlee

May 1, 2011

Brian went above and beyond to get us in the right car! Even after we purchased the car the dealership was helpful in answering questions we had. They are always helpful and friendly. We appreciate the friendly service and all the help Brian provided.Thank you,Bucky and Judy Brownlee

mjacobs873

Apr 23, 2011

I Was treated with respect from the time I walked in the door. Kareem showd me the car, and explained everything to me. Lee was very patient with me and addressed all my concerns. I would recommend this dealership to anyone wanting to purchase a car. You won't be sorry.

gkevans

Apr 18, 2011

My favorite Service Advisor is Bill. He is always willing to work-in my truck and makes great notes on the work I want done. Bobby is the best mechanic I have ever known or worked with. He is the only one who works on my truck, and he has gone the extra mile more than once. He is always willing to explain what he has found, and the best options for repair. I have no reason to go any place other than Dodgeland of Columbia.

KAMILAH30

Apr 1, 2011

I BROUGHT MY DODGE DURANGO FROM DODGELAND IN OCTOBER 2010. I LOVE MY TRUCK IT HAD EVERYTHING I COULD WANT IN A TRUCK. I WISH THE PRICE WAS A LITTLE LOWER. I HAVE BEEN TO THE SERVICE DEPT. A FEW TIMES TO GET MY OIL CHANGE AND TYRONE JOHNSON IS THE ONE TO ALWAYS HELP ME AND I KNOW I CAN ASK HIM FOR ANYTHING AND HE WILL TRY TO GET IT DONE. MY CUSTOMER NUMBER IS 85712.

Daryl35

Mar 30, 2011

The service techs were very professional and met my needs.I was provided with transportation to work and back to the service department.My vehicle was finished in a timely manner.The service representative treated me with dignity and repect.It was a great experience.

patgofgaston

Mar 29, 2011

We were greeted by Eric Lawrence the moment we arrived at Dodgeland of Columbia. Normally, two women (one very old and one getting there) are invisable at places where men usually dominate the buying power (hardware stores, auto repair shops, etc). I know this from previous experience. Eric immediately gave the impression that he was waiting for us. I had been to another dealership and they could not be bothered..I was at that other brand dealership all of five minutes. Eric was very patient and really listened to what I was looking for. I felt welcomed and comfortable. Everyone was very considerate of my 90 yr mother who was with me. Eric matched me with my 2010 Dodge Dakota and Derek made the financing a pleasant experience. Derek took the time to explain everything and sometimes more than once. As with Eric, Derek treated me like I was the only customer in the store. I also feel that Eric went above and beyond the day I picked up my truck and traded in my old one. Dodgeland also made follow-up calls after the sale. I would highly recommend Dodgeland of Columbia especially to women who are on their own.

bamafan243

Mar 26, 2011

Customer # 82464 I came into Dodgeland today to have the oil changed in my Journey. Upon recommendation of the service tech Tyrone Johnson I was advised that I need an airfilter changed also. I also had three recall items repaired. I was very satisfied with my visit today. Johnnie Sharpe Swansea, S.C.

vince251a

Mar 26, 2011

Great service! I hade a 7:30 am appointment and they opened on time and had the work completed within an hour. I also had an additional repair that I requested completed with in the same time period. And the vehicle checkup sheet provided me the assurance that the 26-point check was completed.Customer # 81800

derek_matthews

Mar 25, 2011

i recomend dodgeland of columbia because they took a little longer than expected but the work was a great quality and while i was waiting they would come by and give me updates on my vehicle.when it was time to check out they were fast and gave me my vehicle back promptly customer# 83696

mopitts

Mar 25, 2011

Everyone there was very friendly, the price seemed a bit higher than others, but being new to the columbia area I wasn't going to shop around. But they took me quickly and got it done in the amount of time they had told me. Requiring a minimum here is a little odd.

wrgolding

Mar 25, 2011

I have given this dealership and "outstanding" review/rating for the following reasons. First of all, the salesperson, Karriem, was professional, polite, corteoues and the fact I enjoyed the most he was not pushy. Every car I inquired about he showed me and explained the details. Derek Blizzard is an outstanding Business Manager. He went over every aspect of buying the car and the options and why he would recommend. Eddie Wahden was no nonsense and he wasn't pushy either and really helped Karriem to seal the deal with the car that I purchased. Derek was very instrumental in selecting the car that I ultimately purchased; 2006 Infiniti G35 that had approximately 42K miles and is in excellent condition. He saw the car that I was driving, a 1996 Toyota Camry with over 250K miles on it. I told him that I like to keep my cars and wanted something dependable and he suggested the Infiniti. Finally, Paul Cobb made the deal happen with financing and also provided me with an extended warranty that is necessary for older model cars and he sold me the one that would take care of everything with this Infiniti. My oldeest son bought a car from Dodgeland many years ago when the Dodge Neon first came out and we never had a problem with the car nor service. He would still be driving this car today except that he had electrical problems with the stereo box he added. This was a great experience and I am enjoying the car,so far.

gcrjr

Mar 24, 2011

This is my second dodge purchased with in the lasr five yearsfrom Dodgeland of Columba and would recommend them. The sales staff was very knowledgeabel and they live up to there commentment I have been very satisfied with there service on both of the vehicles.

willieg

Mar 24, 2011

I have done business with Dodgeland of Columbia over the past six years and have found the dealership to be one of the best. The personnel are very product knowledgeable and responsive to the customer needs. Overall they have demonstrated that they go well above and beyond in trying to satisfy the customer's needs.

doggonecleangrooming

Mar 23, 2011

I purchased my vehicle from Dodgeland of Columbia about 4 years ago. Recently, the tail lights stop working and changing out the fuse was not solving the problem. I called and spoke with Mike and he said to bring it in on the day i wanted to......i had to wait a short while when he informed me it was going to be a while longer and offered me a free ride home!....Mike called me a few hours later to tell me the problem could be solved and at what cost.....I told him to go ahead and fix it and was able to pick it back up by 5pm.

ambergac

Mar 21, 2011

I brought in my 2006 Charger for routine service, oil change, filters, etc. When I purchased the car in 2006, I also purchased a maintenance plan that included coupons for oil changes and whatnot. I used one of the coupons and my service was free, so I am not certain about the general prices. The coupon book is great, it's nice having already paid for the services. Everyone was really friendly and pleasant, and they completed the service very quickly. I was nicely surprised, as I was prepared to wait much longer. Overall it was good. Thanks!

bharper778

Mar 21, 2011

brought car in at lunch time, explained what i needed done, people were freindly and answered my questions, left car work was done in less than a hour. car was clean when picked up, receptionest was freindly was given good price on further work. will use them in the future if needed

cgalentine

Mar 19, 2011

Really don't understand why I took the time to schedule service appointment online. I show up to drop my vehicle off for service and they don't have any of my information. They still ask what I service I need. They didn't even try to look it up. What a complete waste of time.I don't understand why I even made an appointment. I requested an oil change and transmision fluid flush. I also needed a replacement lug nut. I left my vehicle at 8:00 am. It was ready at 4:00pm.I am sure glad I made an appointment. It probably would have been the next day for this if I hadn't.

MRings

Mar 19, 2011

My experience with Dodgeland was awesome! They were easy to deal with and worked hard to help get me the lowest price for the car I was looking for. I bought a new Dodge Challenger and I love it! Check with them for financing, they were able to beat my low credit union rates!

shanita

Mar 17, 2011

I would recommended this dealership because they provided me with excellent service. I called today and I was greeted with a welcoming spirit.I feel like they help me solve my issue I was having They gave my car a thorough test and then they provided me the best solution for my car. I would definitely take my car back to this dealership. Customer 87328

bmceac

Mar 16, 2011

I went into Dodgeland of Columbia for a routine oil change and received excellent service from start to finish. Both my husband and I bought our dodges cars from Dodgeland and will be buying any future cars from here as well. I look forward to going back!Mrs. Belinda McEachernCustomer # 84788

cooper29210

Mar 16, 2011

Very good and fast service. I came in to have a replacement key made and programmed for my 2005 Dodge Durango and they had it completed within a half hour. The service advisor was very nice and helpful. I recommend this dealership for all of your Dodge service needs. Customer# 87314

macon beasley

Mar 16, 2011

Quincy helped me far beyond than I could have hoped I didn't think I could get a new truck but he put me in a new truck better than I thought was posible he answered every question I had about the truck and took his time not trying to rush me . Derek did the paper work and he was really nice he didn't make me wait a long time befor he got me out of there he knew it was my anniversary and he worked hard to get me out of there so I could spend time with my wife I have shopped there befor but that was the best experience I have ever receaved those guys were great I would highly recomened Dodgeland to anyone who would listen thank you Dodgeland.

familywoe

Mar 15, 2011

We had planned on buying a new car but due to finiancial constrants we settled for a used vehicle. The Sales Rep we had went out of his way to find us the Van that would fit our situation and price. Then we went the business office were we met a nice gentleman named Derek who took the time cover all paperwok in a thourghal manner and answered all questioned asked during the process. One of the best parts of the the buying process. One of the things that would have made this buying experence better is the ability of the sales rep to offer refreshments during the buying process..Respectfully. Lee

lewissantee

Mar 15, 2011

Doing the online financial application was a real time saver. Quite a lot of vehicle selection to choose from. All personel involved from the first phone call to when I left the parking lot after the sale were all very friendly and professional. Would recommend the dealership to anyone. This is the second Ram truck that I have bought here!

noltonclay

Mar 15, 2011

As always service was great. Tyrone Johnson was polite and curtious as always. I enjoy bringing my vechicle in for service. It's good t be able to your vechicle in for service and know that you are going to receive quality service. Thanks for the chance to grade your service.

quietstorm4

Mar 15, 2011

The reason I gave the rating I did for Dodgleand's service is because i felt they deserve every bit of it. My service advisor Bill was friendly and courteous. He called to let me know what the problem was as well as a price before service was rendered. He gave me the best price available and was professional the entire time. Even the cashier was friendly and professional. I checked my car before I left and the car was fixed and working properly. I will definitely recommend Dodgleand to all of my fellow Dodge car friends.Customer# 52596Avery Carter

cred127

Mar 14, 2011

dodgeland was very thorough and helpful. they also informed me of other possible concerns. The oil change only took about 20 minutes and they also find a small leak before it cout become a problem. I am very happy with Dodgeland with the sale of my car and their service. This is definitely a five star dealer.

s_bharadia

Mar 12, 2011

I brought in my '88 Dodge Dakota for brake service. Since it's an old truck, it is sometimes difficult to get parts. However, Tyrone was able to order refurbished parts. The transmission mounts were also changed so the truck does not lurch when the gears are shifted. Excellent work!

mickburleson

Mar 11, 2011

Customer # 80062I purchased my Chrysler Sebring Convertible from Dodgeland two years ago and have had my car serviced at Dodgeland since that time. I referred my son to Dodgeland and he recently purchased a preowned Nissan Versa from Dodgeland due to the fact that the dealership is friendly, well-organized, and trusted. Last week I had difficulty opening the trunk, brought my Sebring into Dodgeland for an inspection. Mr. Mills serviced my vehicle, ordered the parts, and called me as soon as the parts came in. I brought my vehicle in. The trunk was repaired at a reasonable price. I am very happy with the service I received. Thank you.Mickey and Cynthia Burleson

sherrystephens

Mar 11, 2011

When i purchased the car the sales person Artis, was very knowldegeable and friendly.I picked the car out and test drove it. I went to get an oil change and, the service was very fast. The staff was very professional and friendly.I would recommend this dealer.Customer#86646

brajai

Mar 10, 2011

This was my first time I brought my truck to have oil changed and tired rotated.It feels good to be a female and have great service be informed of any other needs that should be addresses. I AM GREATELY SATIFIED today. I will recomment you to my co-workers. pryorhouseathotmail.com My customer # is 85842.

curtis williams

Mar 10, 2011

the reason why my raiting is this way ia because when ever i come to this dealer ship they are always frendly.The treat you like your a special person.this is the only dealership i take my vehicle to.What ever time i say i need my car to be ready, they always have it ready.

delores joyner

Mar 10, 2011

i visited dodgeland for a tune-up on my dodge stratus.i arrived at dodge land that morning of 3-9-11. the representor was very helpful and friendly. He immediatedly got my all my information and he even called my warranty to see if i could get an extra discount.my visit with dodgeland was wonderful.

greenvalf4

Mar 10, 2011

I came in for an Oil change, two recalls and part of my 30K check/tune up. As best as I can tell the quality of work was very good but it was all internal so it is hard to tell. Very friendly service and not pushy but helpful and suggested a few options when I said I could not afford the full cost of my 30k check-up. I am on a fixed budget so the price was just ok but seemed competitive. I am not big on recommending a business because I think everyone should make their own decisions about where they spend their money. However, when the dealership offered a $45 dollar rebate without me asking for anything and all I had to do was answer less than 10 questions. Now that plus the quality of the work is someone who has shown me they want my business and are willing to earn it.

bhinshaw

Mar 8, 2011

Thanks Eddie for assisting the Service team on ordering by guard kits, along with Mack locating a deflector during the installation. Once the guard kits arrived, I received a call to coordinate a time for installation and was taken in directly upon arrival. The installation was excellent.

coateslindaj

Mar 8, 2011

Service Dept has always been helpful and friendly. This is my second vehicle purchased from this dealership and am satisfied so far. Not a big fan of car dealerships but this one is ok, I have recommended it to friends. Sales people seem to be caring and helpful.

bhinshaw

Mar 7, 2011

The buying experince that my wife and I had was tremendous all the way down to Lisa who greeted us when we first walked in. She was even willing to give up her sweater to my wife. We never felt any pressure from Mack knowledge of the different products was encredible. Also, Mr. Cobb was extremely efficient in processing the paperwork and is a multi-tasker at its best. You should be very proud to have employees to this calliber. They are few and far between.We are pleased to share our experience with family and friends.We would highly recommend "Dodgeland of Columbia"Frank and Beth Hinshaw

blowry001

Mar 6, 2011

Customer # 79259 Tyrone was our service rep. The work was carried out in one day (a/c service repair, recall fix, 18000 mile service, oil change and tire rotation) Dodgeland gave me a ride to work as soon as I arrived at the shop. A good visit. Well done Tyrone and Dodgleand.

armymn3

Mar 4, 2011

There is nothing particulary special about the custom service at Dodgeland, and it seems there is always a hesitation to want to fix my vehicle even though it is under warranty. Far too often, it seems they can replicate the problem identified by myself. Other than that, customer service can be improved significantly with simple smiles, hellos, and how are you. There are those places like Chick Fil-a for example, that I will go back to time and time again despite the fact that there food isn't great, but there customer service is second to none; hotel-like.

dialgreg

Mar 4, 2011

Hi,Thanks for the opportunity to say hello. I was given a rebate and thought I would take the chance to let you know I appreciate the professional and cheery service I receive. I have a busy schedule and the new express lane looks like it will be great addition. Have a nice weekend!Gracias!80634

holdermch

Mar 4, 2011

Customer# 83491 The service department is always courteous and friendly. They always answer the questions that I have about my vehicle service and make sure I understand exactly what is to be done. I will continue to use Dodgeland for the service of my two Dodge vehiles.

Inspector22

Mar 4, 2011

Customer #22636 First off every time I call the service dept. I am greeted by Maria Harrington who is the sweetest when it comes to dealing with customers! If she can't get a service advisor within a short time she will schedule an appointment for you! I have been coming to, or dealing with, Dodgeland since 1993. Everyone I have mentioned in the employees worked with have made it a pleasure to come back to Dodgeland over other Dodge dealers in the area! If you need a new Dodge see Jimmy Carter in sales. If you need service dial 803-799-1900 option 2 and get treated like you are a human being and not just a number. All the service advisors are helpful. If you can get him, Bobby Day is the machanic you want! If you have any problems, that would be rare, requets to see JT himself. Even the owner treats you like a person!

carrie2010

Mar 3, 2011

weii on my sevice march 2 2011 i needed some keys made and i also order some autos mats for my 2008 dodge grand caravan van sxt at this time i love this van and my three grand childrens love this van more we love the power sliding doors and it have a great looking.customer no.87165

mikel10121

Mar 3, 2011

I was greeted very friendly. From start to finish everything went according to the way they said it would including the price that was quoted. The work was perform in a timely manner. The technicians were very clear in explaining to me what i should expect.

rickwilson64

Mar 3, 2011

I have dealt extensively with this dealership for approximately three years now, and have a 2008 Dodge Ram Quad Cab and a 2009 Dodge Caravan, both of which I have been very pleased with. The service department has been accomadating, and the sales department offered competitive pricing, as well as excellent followup after the sale.

terryamaker

Mar 2, 2011

I rated Dodgeland of Columbia in the manner that I did because I had a pleasant experience. Everyone was friendly and willing to help me by answering all of my questions and making sure that I understood what service(s) my vehicle needed and why. I felt very comfortable leaving my car for the day to be inspected. Thank you for the positive environment. 87124

Tieson97

Mar 1, 2011

I had a great buying experience at Dodgeland. The staff was very friendly and prompt. I was told everything up front about prices, financing, and payments up front unlike my previous car buying experience at another dealership. The salesman took his time to go over every detail about the cars that I was test driving as well as the one that I bought. Everyone was very friendly and I was in and out in a few hours. The staff has been excellent about checking in and touching base with me about the car since I purchased it. They are excellent about developing good customer/dealership communication.

Rick Henderson

Feb 26, 2011

The service was great, they did what they said they were going to do, and they did it in a timely fashion, and did not try to sell me something I did not need. I was really please with the overall experience, and would recommend the dealership to friends and family.

jcraig2011

Feb 25, 2011

The people at dodge land are great the make you feel real warm and special and Mr Paul Cobb finance director he makes your day the world should be more like him only dealership for me. I highly recommend other car shoppers to come here.J.Craig of Winnsboro S.C.

albeeks

Feb 24, 2011

My overall experience with Dodgeland has been a positive since I purchased my car. The staff is knowledgable of what is needed and make every effort to satisfy the customer's need. I would recommend Dodgeland to my friends and family for sales and service.

adotson

Feb 23, 2011

I am very happy with the service I have received at dodge land of columbia. The Staff was very friendly and experienced. I did not feel like I was forced to purchase additional parts with my oil change but I was told what needs to be serviced soon. I plan on returning for my next oil change.

bsburton71

Feb 23, 2011

Our experience at this dealership was great. They worked with us to get our payments where we needed them to be. I really took care of us and made us feel good about the purchase. BBurt is very happy with the purchase. Thank you and I will refer friends in the future.

19zoomzoom96

Feb 22, 2011

Ver good service other than having to wait a little longer than aniticipated due to the fact they had to pick up a part off site. There was no pressure to purchase the extra items that was needed. I already knew that both of the parts was needed. Great customer service and friendly atmosphere.

shelbyculp

Feb 22, 2011

This was my first visit for service other than oil change. I received immediate attention when I arrived. He made repair and returned at promised time. Explained what they had done in a clear concise way. He was very friendly. Price of repairs were in line with what I expected. Will use them again for both repairs and routine maintenance.

harris300

Feb 21, 2011

every since i brought my car from dodgeland, i love the service,and would not take my car no where else.my daughter brought her car from dodgeland(dodge charger)and i was in love with her car,so i went on line searching for a chrysler 300 and found at dodgeland,put the info in and rob call me and we went from there,and now i'm driving a 300 in which i love.next i'm looking for a truck and i'm going to call rob again for my truck.

redcaliber

Feb 21, 2011

I took my car in for an oil change. Service was really quick. Staff was very courteous. Overall, a good experience. I can always depend on Dodgeland of Columbia for fast and efficient service. I will not take my car anywhere else to have it serviced.

rumphe62

Feb 21, 2011

The employees at this site are very friendly, helpful, suggest services as needed; call to confirm appointments and do follow-up calls to see if all went well. Love my Nitro!!!! Service rep informed me how long my service would take as well as my appointment was on time, Way to go since I have other things to do.

ackellam

Feb 19, 2011

Car runs like new. My car was vibrating and it was determined that i needed four new tires wheel alignment. Car now isn't vibrating. The transmission fluid had a leak the replaced the pan that catches the oil. Wish i had the listing of prices of tires before entering dealership. Good job overrall.

BHowell3

Feb 19, 2011

I work 30 miles from home, so driving 60 miles round trip 5 days a week was putting a strain on my wallet for gas. I found a 2010 Mazda 3 at Dodgeland of Columbia and the experience getting the car could not have been better. Richard Ramick was efficient without being the typical salesman. I never felt pressured into buying the car then and there. Paul Cobb was equally efficient as he found a better interest rate for my loan even after the initial finance work had been done! I was in and out of there in less than two hours, a far cry from the horror stories of being at a dealer all day. The car is in perfect condition, and Richard even put gas in it for me! I will definitely continue my relationship with Dodgeland of Columbia!

mtdsr

Feb 19, 2011

Longer hours for the service department on Saturday. It seemed like every Dodge owner in the area was trying to get thier car serviced at the same time. A military discount would be a nice incentive for your Ft. Jackson owners to make the drive across town for servicing also.

tlmaurer

Feb 18, 2011

Got me in with absolutely no delay. Did oil change, checked tires & fluids ensuring car was ready for upcoming trip. Initially asked for wash and detail as well. Jason suggested since i've only had the car for 4 months it may not yet need detail. Saved me $100. Jason was great and all staff contacted during this visit wer very friendly and professional. Will bring car here for all service. Customer# 86043 Terry l. Maurer

msswaylo

Feb 17, 2011

When I came to Dodgeland about 2 years ago, Jimmy Carter was very helpful with helping me make a selection that I like and could afford. I really liked his professionalism and I would recommend Dodgeland to anyone. I have had my Charger for 2 years now and I always receive excellent and friendly service. The service techs are very friendly and easy to talk to. I love Dodgeland and I love my car!!

connieoutlaw

Feb 14, 2011

Rod did a great job finding a truck that was exactly what we were looking for in our price range and Paul did a great job getting all the required paperwork completed quickly. Thanks for a wonderful experience.Connie Outlaw-Pruitt and Keith Pruitt

lstewartdenise

Feb 8, 2011

I chose Dodgeland of columbia because of their special. I called the dealership for directions and to get more information. They were very nice and patient with me. I had to call more than once for directions. When I arrived Richard Ramick met me at the door. He greeted me with a smile and a hand shake. I was really sick that day but, Richard tried to make me feel welcome and comfortable. Richard worked out a plan with me and my son to be able to get our new car.I like the car I got ( a Dodge Caliber 2010). I always wanted me one of those cars and now I have one. Thanks to Dodgeland.Linda Stewart

millerssc

Feb 6, 2011

From the moment we walked in the dealer, we were welcomed. Brian answered ALL our questions, and our budget was respected and kept in mind for the entire transaction. Once all the paperwork was signed Derrick still returned our phone calls promptly. Quality of work was given a 4 because the car clean-up could have been better, however, on their behalf, we had already taken possession of the car, and I know they were trying to keep us from having to wait for the "delivery". I would recommend the dealership to anyone looking to purchase a car, and especially the two employees we worked with Brian and Derrick. Thank you both for a really great experience buying our new car.

wilkes122

Feb 5, 2011

My wife and I came to the dealership on a rainy day 2-5-2011 just to look at the Journey and Nitro. Shortly after getting out of our vehicle Jimmy Carter joined us outside and without hesitation, even after we told him that we were just looking. He got some keys and let us "kick the tires" on several different models and answered all our questions, let us drive a couple of vehicles for comparison, and basically stayed with us thru the drizzel to answer all our questions. Not one time did he push us into a sales situation. We usually pick a bad weather day to go car shopping to sort of have time to look and talk without a salesman around. But Jimmy gave us that time. When we were getting ready to leave he asked us if we wanted to see some #s. Knowing that this is the hook we went ahead and listened. We traded a 2003 Dodge PU and bought a FULLY loaded Journey that my Wife loves. It is her car so I wanted to make sure it had all the perks she wanted. We looked at a 2011 that was nicely equipped but while we were out test driving Jimmy found a 2010 New Journey and it had everything. She drove it and we bought it! I saw several of the very negative reviews on this dealership and we were sort of sceptic about todays visit. However Jimmy and Derek were very professional and pleasant to work with. I feel very comfortable about the deal we got today. I would highly recommend Jimmy and Derek to anyone who reads this and to my friends.Thanks from Debbie and Jeff Montgomery

kasmigill

Feb 4, 2011

My family and I have always bought from Dodgeland ,My Sales person has always been Warren , I was shocked to hear he had passed and would like to send my condolence to his family with that being said the lady with at the front desk who's name i failed to catch due to being over whelmed with sadness of Warrens passing , but would say she has a bubbly personality and was very helpful matching me with Richard Ramick he was very helpful and would reccomend him to everyone along with dodgeland

rsanders

Feb 4, 2011

Great dealership... My salemen Quincy was very helpful... They have great prices and a hugh inventory selection... Great service department as well.. Also the finance department was very curious and polite... Derek explain all of my paper work to me so I would understand... Overall Great Experience at Dodgeland of Columbia.. :)

rroberts

Feb 2, 2011

This was by far THE EASIEST and most enjoyable car buying experience we've ever had! My husband and I give Dodgeland the highest rating possible, based on the friendly staff, the excellent service we received, and the fact that we walked away with a great car! Our salesman, Karriem, was friendly, patient and willing to go above and beyond in helping us. The sales manager was wonderful as well, and we never felt like we were being pushed or persuaded to buy. We have absolutely NO complaints. While buying a car is usually stressful, JT and the guys at Dodgeland make sure you are comfortable and they provide the BEST service, hands down! We recommend JT and Dodgeland to anyone looking for a hassle-free, positive car buying experience! RRobertsIrmo, SC

1955mom

Feb 1, 2011

From the minute we walked onto the property, we were treated with respect and professionalism. Our deal was completed quickly and it was one of the easiest car buying experiences we have had. We appreciated the quick and easy way this transaction was handled.Great experience!GFreeman

jharte21

Jan 29, 2011

This is by far the best deal I ever received when I bought my challenger from Dodgeland from Columbia. I recommend anybody to buy a car from Dodgeland. Paul and Rod will work any deal with you no matter how bad you situation is.Thanks,Jesus

mricks86764

Jan 29, 2011

We were very pleased with the way the sale was worked out within our situation. Karriem, our sales spealist was very pleasent and easy to work with.We were treated very respectfully,and didn't fell like we were being looked down upon like some salesmen seem to do.

destroyedge

Jan 27, 2011

I had an amazing experience with Dodgeland of Columbia. The customer service was impeccable. Everyone was super friendly. And their finance guy, Derek Blizzard, was absolutely fantastic. He helped work out a payment plan that perfect for my budget. I really couldn't be happier. I have recommended this dealership to everyone I know. As long as I live in South Carolina, I won't buy another car anywhere else!

jaard1977

Jan 27, 2011

The people are so customer friendly. They have built a great relationship w/ our bussiness and I feel like they are really trying to get us the best price and what's right for us. They are also family friendly, we had our two young children with us and I really felt like they were welcome, not a burden.

MrsTaylormade

Jan 27, 2011

DODGELAND OF COLUMBIA IS AWESOME! The employees are really nice and they'll do just about anything to make a good sale. No one tried to hassle me on prices, and I actually got a great car with no down payment. My car got stolen last year, so buying a new one came as a total unexpected problem, but Dodgland of Columbia made the process so painless for me. I'd recommend them to everyone.

tfannin10

Jan 27, 2011

They help get in new 2010 Ram and Just traded up for 2011 Ram 4X4 . The finance department was great. I would recommend all my friends and famliy buy a vehicle from Dodgeland of Columbia if they don't have it they will get. They are all about customer satisfaction.

Mac McLen

Jan 12, 2011

I had a very good experience here at Dodgeland of Columbia. I first contacted them through their website, from there I was contacted by Rod and told my trade was accepted and they would look forward to seeing me. I was met by Eric Lawrence when I arrived and within an hour had picked out a suitable truck for my needs. With the help of sale Mgr. Taz and finance Mgr. Derrick the deal was put together. With the two trade-ins I had it still went smoothly. Hopefully the weather will clear up where I can enjoy it now.

Ajwewl1234

Nov 29, 2010

I've been to several dealerships over the past month and none have compared to Dodgeland of Columbia. Their sales staff and management team were exceptionally helpful and courteous. They were patient and helped me find the exact car that I was looking for within my price range. They did not pressure me into buying something that I couldn't afford. Rather, they worked with me to get the best possible deal. After dealing with other companies, I was beginning to feel hopeless but then I went to dodgeland and my hopes were renewed. I felt like I was given special attention and was not treated in a poor manner. The salesman did not act arrogant and did not treat me as though he knew more than me. I would recommend this dealership to anyone that is looking to buy a new/used vehicle. They have a huge selection to choose from and based on my experience, the sales team will work with you and your price range.

rachel6504

Nov 4, 2010

All of the sales staff that were involved were very knowledgeable and courteous. I bought a new Dodge Ram 1500 and it is a great truck. They gave me a great deal and had a huge selection to choose from. I would definitely buy from them again. I anticipate that the service department will be as easy to deal with.

golfer51387

Sep 22, 2010

Right from the start, very errogant, unprofessional, sarcastic, and rude set of staff memebers that do not know what they are doing. If you're looking to purchase a vehicle, steer clear from Dodgeland! Their advertisements are mis-leading and their online offers are down right false. JOKE OF A DEALERSHIP!

golfnjed

Aug 18, 2010

Very friendly and knowledgeable staff. This was my first visit to the service department and was very pleased. I was shocked that the oil change was only $17.99 from a dealership service department. Will have all of my service work done there. I definitely would recommend Dodgeland of Columbia.

chaygood

Apr 15, 2010

We purchased a used pick-up truck (and extended warranty) less than 2 months ago. Had to take it back w/in the 1st week due to front end problems. Fixed this one w/ little hassel. 2 weeks later, had it back due to a bad water pump. fixed this one, but had to do a little more "complaining" to get it "covered" under the warranty. Had it back today due to a bad heater coil. After lots of "negotiating", we find out that this truck was never even in the service department before it was sold. They had done NO checks of any kind to see if there were any problems. They said that this problem was not covered under the warranty. After speaking to several employees, I have come to the conclusion that basically they just don't care. They got their sale under whatever pretenses necessary, and now that they have their $$$$, they JUST DON'T CARE!

amynrobtaylor

Sep 24, 2009

Purchased my Chrysler 300 on 01/02/09. At that point in time I didn't notice that my fog light was out. A few days passed and I called my sales rep Joe and told him that I notice my right fog light was out. He told me I could purchase a bulb from the service department ($20). Just to save the trouble and harrassment I purchased it and had it replaced. Which at the same time I had my transmission serviced as well due to shifting issues. My husband and I were laid off of work in SC and been traveling alot recently tryin to find a place to settle down and finally have done so in KS. In the meantime I've purchased over 3 fog lights for my vehicle and they continuesly go out. I also have continue to have issues with my cars transmission (only on occaision) as well as my driver side window not wanting work when it rains only. I have a medical disability and have to use my car on a daily basis to get back and forth to the doctor and my husband needs our other car to get back and forth between his 2 jobs, so haven't really had the chance to take it into the dealership. I finally made it into the dealership to have everything checked out and they informed me that the seal is broken on my right fog light and it will be $107 + labor to fix it, well if I would have known that I wouldn't have spent $80 in bulbs for the car. They also can't seem to find any issues with my driver side power window or transmission, but I'm sure they will as soon as my warranty runs out. So I called Dodgeland of Columbia and spoke with them, who have record of me purchasing my replacement bulbs, but they feel that they are not at fault and that I am liable to pay the $107 + labor for the new fog light. Rediculous. My advise run as fast as you can from Dodgeland of Columbia they will tell you anything that you want to hear to get you into your dream car, but after that it's screw you we want more money, even if the car is under warranty or even if the car has been serviced for the very same issues since day one. I feel that my sales rep or someone there should have recommended that I have the fog light checked out. I assumed that the vehicle went through the whatever point inspection before being on the lot, but that is not the case. They obviously don't check out anything before selling you a vehicle, new or used. Just stay far away from them or they will empty your pockets too.

missjag03

Mar 19, 2009

I have never seen a new car have so many problems and when you take your car to the service department no one wants to fix anything. The only thing that is said to you is "we could not find anything wrong bring it back if you have the same problem". Thats after sitting there have of the morning to be told this. I have a 2007 Caliber, first the speakers went out within the first week of having the car. Then the next month the computer system had to be updated. Then multiple times I would leave somewhere and get in the car and the car would not shift out of park. I would have to wait several minutes for the computer system to reset itself or open up a door for the computer will reset. Then a couple of months later I had to take the car to get serviced for a knocking sound coming fron the driver side tire. Took it once they didnt hear anything but when I left the service department I still heard the sound. Took it back the next weekend same thing was told. " We dont hear anything" Brought it back the next with, accompanyed with a male and "NOW" they hear and know what it is. ( Tire rod was broken) Wow!! Now the other side is making the same sounds and no one hears anything. Do I have to have a male with me again to have the problem fixed?? There service sucks and I would never advise anyone to deal with this company if they dont have to. I am current sending my complaints to Chrysler Financial cause as I see I am not the only one who has had issue with DODGELAND OF COLUMBIA!! Sales department is great though.

cargirl

Jun 27, 2006

WISH I HAD READ THESE COMPLAINTS FIRST!!!Was sold what I thought was a very nice 2004 Saturn Ion by Kendrick/salesman and was assisted by his manager. The car had to go back for service by the 3rd day! Lee, the used car sales manager was attempting to refuse me the use of a rental car! I had become a bit rude because it was as if they were trying to take advantage of me AGAIN! Lee decided that they would pay for the rental. I've had the car for less than a month and had to have it serviced 3x already and needs a 4th, drove it less than a total of 5 days and not even consecutively! I guess I'd better count today as day 6? Picked up the car AGAIN from the service department yesterday to find this morning that the floor board was flooded and they're telling me that I have to pay for it because they're not paying for anything else not mentioned in the original complaint. Guess I should have, amongst other things, purchased the car on a stormy day to make sure the floor boards don't flood? For now, I'll have to consider other ways of handling this situation. I would never recommend this dealership to anyone.

FLYER2K

Apr 7, 2006

STAY AWAY FROM THIS DEALER BUYER BEWARE!!I purchased a 2005 dodge caravan in April 05 and it was the WORSED experience I have ever had buying a vehicle. I got the price I wanted for the new car after 3 hrs of dickering with them and them telling me they "lost" my car keys. I also caught it after it was too late that they only gave me $6600 for my trade after we I told them trade in on it was $7800 and I wouldn't take a dime less. I couldn't even get a tank of gas out of them, and when I brought it in for its dealer prep cleaning, it took an hour and all they did was wash it. You could still see the factory suction cup marks on the windows! I have since filled for lemon law on this vehicle and I am awaiting a response from the state and dodgeSTAY AWAY FROM THIS DEALER BUYER BEWARE!!

kearley

Feb 1, 2006

I purchased a new Charger in august and had a problem with the molding on the door coming off. I took it in to the service department in September for replacement after scheduling an appointment and showing the problem. Of course they did not have the part. Took it back in october and they removed my molding and then said again no part, but now I had no protective molding.4 times I took it back and it was either no part, wrong color, or wrong part. Finally in Dec, they got the part unpainted and painted it and installed it. However they scratched the door by the molding. I showed them this and they said, sorry it was there before and actually there were 2 scratches one of which was covered by the molding. I pointed out to them how even if they were there when I brought it back in dec. had they not taken my molding off in Oct it would never have happened. Finally after much argument with the manager and technician who installed it, they dabbed a blob of touch up paint on it and called it finished. I am very dissatisfied.

hozeym

Sep 13, 2004

I have had nothing but bad service since I bought my car from this company. I was called a jew because I caught the sales department in 8 of 10 dealer scams. <br><br>I was sent out of the service department having paid for services that were not rendered. I was almost sent out a second time within the last week. I was told a number of times that I would be called within 30 minutes and would never even recieve a call.