Used Cars for Sale at Dow Lewis Motors Inc in YUBA CITY, CA

John Itzaina

Jun 13, 2021

I worked with Roger over the phone. I purchased this AT4 sight unseen(pickup still in transit) but Roger made it very easy and I was confident I would get the best deal given the current automotive environment. They delivered the vehicle to Reno rather than having to get it. The pickup was detailed less some bugs on the front. It was unfortunate the dealership wasn't honoring the GM Supplier Discount or the Costco Auto Program I qualified. There wasn't any negotiation and I ended up getting a good rate through GM Financial. Roger has followed up a couple of times and I'm really happy with the vehicle.

lorrac craig

Jun 3, 2021

This is the second truck I have purchased from Dow Lewis. Although purchasing a vehicle is rarely quick, the salesman and finance rep were on the ball. There was no wasted time. The vehicle was as indicated in their inventory and was ready when we arrived. We will definitely contact them first the next time we need a vehicle.

Rath Moseley

Jul 3, 2021

To begin, my service was not on July 1 as this survey stated. It was the end of May. Scheduled 2 1/2 weeks in advance for an oil change and to complete four recall notices on a 2021 Denali. My vehicle was at the dealer for two FULL days and at the end of the second day was told only one recall could be completed but we DID change your oil. I was then told that they would contact me when the other recalls could be completed and as of this writing I have heard nothing. From the time I made the appointment to the point I picked up my vehicle it was far from acceptable. I attribute this experience on the fact that I did not actually purchase the Denali at this location but was trying to avoid traveling the 5 hours it would take to get to dealer in which I purchased it from. Should have known better and will go back to the professionals I originally acquired the vehicle from. If by writing this honest review am "flagged" in the system for my comments I will simply switch to a Lincoln Navigator. BTW - I witnessed another service customer having a worse experience than me while I was there with his truck.

dalbir mann

Sep 10, 2021

I initially had an appointment to install automatic side steps for my 2021 Sierra 1500. I was quoted 1500$ and set an appointment. When I arrived at the dealership I was told the cost would be much higher. One gentleman said the woman that gave me that price is new, the other walked in after and claimed they do not have a lady that works in that department. So I decided against giving the dealership my money moreso for the dishonest people than the price hike. When I booked the appointment I had mentioned a concern about my starter running continiously and engine not firing. I asked them to check that out and fix a broken piece of weatherstripping around the truck. At first one of the advisors who also claimed he was the manager tried to pull it out. When unsuccessfull he went inside and said he had to order the part. I asked him to do so and then provided him a bullitin number to help with the ignition issue. He became very hostile at this time and accused me of trying to get a “buy back”  also swearing heavily. At this time I decided to record the interacrion for my safety.  He said it would take 3 hours labor to do the bullitin and simpily said he is not doing it and take it back to Elk Grove. When the truck was sold to me I was told I can take this truck to any GM dealership. It is dissapointing to have this issue with a brand new truck that has less than a couple hundred miles but it is disheartning to be treated the way I was.

Cassie White

Apr 8, 2021

Amazing service! They were fast, friendly and got us into an amazing car. I've bought many cars at many dealerships and this was by far my best experience. Will definitely be back when it's time for an upgrade. Mark & Rob were wonderful!