Used Cars for Sale at Duffy's Auto Sales in Ottawa, IL

James Holman

Sep 3, 2021

Got a fairly decent car from them but they only care about detailing cars and not checking them out well before the sell them, I traded a car in and forgot my I pass, And when I called them back they said they sold the car as fast as I brought it in and couldn't even Call the person who bought it Because he said he did not have a phone number for him now I have to pay $30 for a new transponder. Definitely will not buy from in the future and will not recommend.

Eric Pellegrini

Jun 29, 2021

Great people and service, I bought a 95 corvette a great deal. I forget the guys name who helped me out but he was very helpful. The possess was quick and easy

Jason Rosales

Jul 15, 2021

I bought a 2007 Ford Explorer Sporttrac from this place which ended up needing a whole new front end. They sell junk for high prices here. Would not recommend purchasing a vehicle here.

Ken Johnson

Mar 29, 2021

Stay away from this place. They will not work with you and prey on people who are desperate. Vehicles are way overpriced. They want almost $40,000 for a truck with 126,000. Really? As far as the staff, they are garbage. They all need a class in customer service. Bottom line, these guys will rob you blind. STAY AWAY! Don't get fooled by the stars or 5 stars. They use friends and employees to put those in there.

Angela Kinstner-Ringer

Apr 6, 2021

Poor customer service and business practices! My husband found a car online Saturday (4/3) and contacted through the online platform, as well as calling the dealership directly. When speaking to the salesperson my husband offered to purchase the car, without financing, over the phone without seeing the car right then and there. The sales person advised that someone was looking at it. At that point he did the stand-up thing and stated, he had to give the other person a shot, and would contact my husband if it didn't go through. Hours went by, we had not hear anything and my husband, disappointed, gave up on the idea. Then the phone rang. His face lit up. It was the dealership. The car was still available due to the other customer's financing not going through. My husband at the time again offered to pay over the phone immediate to lock in the sale. The salesperson advised that was not necessary, just to take a photo of his license and send it to him so he could draw up the paper work. My husband did as instructed. We were hours away for a sporting event for one of our children, but drove that night 4 hours to take a look at the car on the lot. The next day, Sunday (4/4 - Easter), my husband reached out and stated he would see the sales person at 9:00 a.m. tomorrow to finalize the deal. The salesperson texted him back and told him he sold the car. That the other guy had come back late Saturday with the financing. The sales person never called my husband Saturday again after he gave his word the car was ours. The car was front and center on the lot Saturday night with no indication it was sold. Also, if the person that supposedly bought it lived in Iowa, why was it still there? Hmmm... Perhaps he was able to pay over the phone? This is a terrible way to run a business and not the proper way to treat potential customers. Their sales people need to be schooled on communication skills and customer service!