Used Cars for Sale at El Cajon Ford in El Cajon, CA

Sgt Will

Oct 21, 2013

Got an internet price from John or Jack Clark, whatever his name is. Got an internet price that seemed reasonable went to see him was handed over to another salesman who kept going back to some guy at the desk to answer questions. Got tired of the runaround and left. I want to talk to the guy making the deal. I have check in hand and want to talk to whoever can make decisions, never got there.

Chanteldailey

Oct 14, 2013

This dealership does not hold to even the lowest bar of customer care. After spending hours to finally come to a cash price, (previously stated hours earlier on the phone, hence us even going in) "the general manager" did not want to let us have our own mechanic take a look. Even though we were told by the sales men it would be fine before hand. He offered a super ridiculous warranty to get us to buy right at the moment. Then after we were obviously upset for leading us to believe we could have it looked at, and hours now have been spent, they conceded to the mechanic but now would not offer any warranty because of our previous stated desire. At this point we were all done playing the used car sales men games and tactics. We had cash money to spend and they would not even talk rationally to us about the lying and disrespectful tactics. We tried calling management ourselves to talk person to person instead of this behind the curtain tactic used, only to be brushed off with no regard. We did get a call however after posting a review on yelp. They told us an owner would be calling, which never happened. Be aware! This company does not value customers. In my book we should show patronage to those businesses who do actually want to show integrity in business.

Dianalee and Dwight Holbrook

Aug 14, 2013

We wish to thank John Clark for the understanding of our pedictament. We had bought a f250 2 months ago for 5th wheeling. well it didn't work out. He helped get rid of the 5th wheel and also take back the truck. we are very please with our new ford taurus and can't thank him enough. also thanks to Paul the general manager for picking up the 5th wheel so my husband (71; years old) didnt have to drive it again. wow what an experience. never again.; long story. but thanks to John Clark it is all a bad memory from now on. we love our ford taurus. thanks again John.

dina1569

Aug 5, 2013

Everything from sales to finance was wonderful !!!! Would recomend El Cajon Ford to everyone . Dion was the best Everyone really took thier time with us and we got the best deal around for our trade in as well as thenew car.

Julia Kellogg

Jul 14, 2013

I haven't thought about buying a brand new car in so many years. My mom and step-dad (Sylvia and Doc D'Amato) told me about this gentleman at El Cajon Ford....John Clark. I went to him with hopes of at least getting a newer used car, but John took over and did his job and went above and beyond his duties to get me a car within my budget. I am so grateful to John Clark, Danny, Stevo, Phyllis and Megan, there to make it happen for me. thank you to the best team ever at the El Cajon Ford dealership. You guys rock! Julia Kellogg

K Hanson

Jun 27, 2013

These people called me 5 times just about an inquiry for a used car after I repeatedly told them I WOULD CALL THEM WHEN I WAS DONE WORKING. DO NOT WASTE YOUR TIME WITH THIS DEALERSHIP.

lddk23

Dec 5, 2012

From start to finish, John, the internet sales manager, was great to work with. No hassle, excellent response time, and no BS. We new what we wanted, and he made it happen. Even with our kids running around part of the time :-) The dealership itself is nothing special, if you're the type to care about appearances. Seeing that we didn't have to deal with any other salespeople, I had no issues with any part of the process, nor did we feel like we were being stalked or otherwise bothered. We got all info we needed quickly and clearly, and the last step of the process (actually signing through driving off the lot) was quick and painless. Recommended.

ramman

Dec 4, 2012

To whom it may concern My wife and I were there about a week ago and the experience was great. There was no pressure to buy, although we were looking, and the salesman, John Clark was terrific. He worked with us to get the best deal and vehicle to fit our needs. Finance dept was also friendly and efficient. Thank you everyone at El Cajon Ford for making it simple. Sincerely, Steven Carpenter

Mom/Teacher

Sep 16, 2012

Our car buying experience was easy, honest, and fun! Thanks to El Cajon Ford for giving us a GREAT deal and an awesome experience!

LOVE MY NEW CAR

Sep 11, 2012

JOHN AND EVERYONE ELSE AT EL CAJON FORD ARE FRIENDLY, BUT NOT ARTIFICIAL AND DEFINITELY NOT PUSHY. WE KNEW WHAT WE WANTED, WE JUST NEEDED TO WORK OUT THE DETAILS AND PICK A CAR. WE ENDED UP HAVING TO ORDER IT FROM ANOTHER DEALERSHIP, BUT THEY EXCEEDED MY EXPECTATIONS IN EVERY WAY. THEY WERE VERY CONSIDERATE OF OUR TIME LIMITS AND WENT TO GREAT LENGTHS TO ENSURE THINGS WENT QUICKLY AND EFFICIENTLY. JOHN TOOK THE TIME TO SHOW ME HOW TO USE ALL THE GADGETS AND GIZMOS AND WE FEEL WE GOT A VERY FAIR DEAL. JOHN, DON'T RETIRE EVER! WE ARE GOING TO BUY ALL OUR CARS THERE.

FORD DRIVER

Sep 10, 2012

We had a great experience with John Clark as our sales rep. He listened to what we wanted and what we could could afford and put us in a vehicle we could be happy with. You are lucky to have him on your staff.

ehenoud

Aug 17, 2012

BEWARE OF THIS PLACE, i went and made a huge mistake on june 1st and bought a 2010 dodge caliber with 42000 miles,with a window price of $14000.i know that as a consumer , it is my responsibility to read the contract and verify the price of the vehicle, but because i figured its a new car dealership,they could be trusted.but what i didnt realize is that they charged me $18031 for that same vehicle that was marked $14000 on the window.!!! because i was financing the car and had a not so good credit,i got taken advantage for with a $4000 over window sticker.i went to refinance the car and the credit union said that the blue book on this car 12000!!! i have been calling them trying too see if they made a mistake but no one seems to care.this is very bad practise.my name is emile henoud and i am absolutely frustrated by what has been done to me as a consumer at this place.

nando svt

Jul 31, 2012

had a great experience at el cajom ford. the members assist me very professionally and had answers to all my questions. i recommend this dealer to any ford fan out there to purchase a new vehicle there. the service is awsome.

fisher

Jul 25, 2012

I bought an older F350 truck. It was as they described over the phone and in the pictures. Bobby did a very good job of making it easy and painless. Thanks!

Matt S

Jul 2, 2012

John Clark is a great agent to work with. When we arrived at El Cajon Ford a few months ago John helped us look at Fusions and Taurus'. We told him that we really could not buy for a while. He did not hound us with calls trying to get us back in. He did however send an Email every week or so offering help and seeing if we were ready yet. Yesterday He helped us get our new Fusion. What we wanted was out of our price range but he helped find a great car we could afford. Thanks John

Annie

Jun 29, 2012

Arranged to meet John Clark, at the lot in Santee and my husband and I, got there first when John, arrived with a hand shake and a smile he had me. He was very pleasent and not a high pressured saleman which I liked. He showed me just what I was looking for and test drove it. We had a loan already so we went to El Cajon Dealer and Did all the leagel things and John, had all the patience in the world and made us feel and ease with the deal while we waited for the girl in financing to come in and take care of us. I had to come back a couple days later to have something done on the car and he was so understanding, but didn't know why it slipped throught before it was sold. I told him it was no problem and he told me that he wanted me to be 100 percent happy with my purchase and if I had anymore trouble to just call him and he'd take care of it for me. I have recommened John, to my friend for they are looking for a used car. A happy owner of El Cajon Ford Annie Wheaton-Kenner

Disappointed

Jun 9, 2012

Called their "Internet Sales Dept." asking about a used vehicle. They said the vehicle wasn't out of prep yet. I wanted to know transmission type, price, and whether convertible top was hard or soft. I was told they'd get back to me. Never heard back...even if it was sold, a courtesy call would have been nice.

POP'S

Jun 6, 2012

Paul Dyke, and his TEAM always do a great job. This is my 4th car I have baught over the past 15 years, and would never shop any where else. My daughter, and her husband also got a new Truck the same day. John Clark did a great job showing me all the new features on my new Explorer. The whole day was a great experience. "THE BURGERS AND HOT DOGS WERE THE BEST"

Student Escape

Jun 4, 2012

I'm a student and on a tight budget. When I told John Clark what I was looking to buy and my budget, he went above and beyond. I ended up getting a brand new 2012 Escape Limited Fully Loaded for less than expected. I would recommend El Cajon Ford. Thanks guys.

RooneyneniAnthony

May 24, 2012

Bobby did an excellent job, good product knowledge, friendly and respectful, took care of all our requests. This was my first buying experience for a pre-owned vehicle from El Cajon Ford. Everyone I dealt with was friendly, and helpful. There was not the pressure I often feel at dealerships to make a deal which made the experience enjoyable.

john lutsch

May 22, 2012

El Cajon Ford lied too me when I purchased my 2005 Ford Mustang. When I questioned El Cajon Ford about any previous accidents I was specifically told the 2005 Mustang was in one "MINOR" accident and that is all. At no time was the truth told to me about this vehicle that it was in a horrible accident and should have a salvaged title! The frame was bent and the whole front end of the car had to be replaced! Also you cannot properly put gas in the car without holding the fuel nozzle upside down because of a defect with the fuel system. This allowing fuel to run down the side of the car constantly while trying to re-fuel the car (which when I notified El Cajon Ford about this when I returned the car I was told by management that this is how all the new model Mustangs are built and that this is not a default in the vehicle, funny because I do not see other Mustang owners standing at the gas station with the nozzle upside down and fuel running down the side of their car like I was). Also the A/C turns on and off by itself and that on occasion the seatbelt alarm beeps even when the seatbelt is engaged or that two weeks after purchasing the car the complete electrical system had to be replaced because the car was completely dead. Bottom line this car is a lemon. When I purchased the vehicle from El Cajon Ford I was given the greatest sales pitch about all these safety tests and inspections that their used cars go through before they are put on the lot for resale. Now I completely understand that was just a sales pitch because this vehicle had obviously not been through ONE SINGLE inspection or test. By law I am entitled to a full refund of the purchase price, taxes, license, maintenance and all legal fees associated with this case. I have no problem letting my attorney proceed with this and getting more money than I was asking for and letting El Cajon Ford waste money and time on attorney fees. See you in court El Cajon Ford!

john lutsch

May 22, 2012

El Cajon Ford lied too me when I purchased my 2005 Ford Mustang. When I questioned El Cajon Ford about any previous accidents I was specifically told the 2005 Mustang was in one "MINOR" accident and that is all. At no time was the truth told to me about this vehicle that it was in a horrible accident and should have a salvaged title! The frame was bent and the whole front end of the car had to be replaced! Also you cannot properly put gas in the car without holding the fuel nozzle upside down because of a defect with the fuel system. This allowing fuel to run down the side of the car constantly while trying to re-fuel the car (which when I notified El Cajon Ford about this when I returned the car I was told by management that this is how all the new model Mustangs are built and that this is not a default in the vehicle, funny because I do not see other Mustang owners standing at the gas station with the nozzle upside down and fuel running down the side of their car like I was). Also the A/C turns on and off by itself and that on occasion the seatbelt alarm beeps even when the seatbelt is engaged or that two weeks after purchasing the car the complete electrical system had to be replaced because the car was completely dead. Bottom line this car is a lemon. When I purchased the vehicle from El Cajon Ford I was given the greatest sales pitch about all these safety tests and inspections that their used cars go through before they are put on the lot for resale. Now I completely understand that was just a sales pitch because this vehicle had obviously not been through ONE SINGLE inspection or test. By law I am entitled to a full refund of the purchase price, taxes, license, maintenance and all legal fees associated with this case. I have no problem letting my attorney proceed with this and getting more money than I was asking for and letting El Cajon Ford waste money and time on attorney fees. See you in court El Cajon Ford!

Rockstarr

May 6, 2012

My husband first emailed Joel a few times...I then went down and met John.....John was fantastic....totally explained features of the truck...etc.....what impressed me the most was he was not "pushy"...which I HATE!!!! When I found out he was a KISS fan ..that was the icing on the cake!! I had so much fun chatting with him..all about our KISS history....I then met Joel who also made me feel at ease and relaxed...no pushiness whatsoever. ;-) I talked...he listened....he knew what I needed the deal to be and worked very hard for me...both John and Joel are absolutely a wonderful addition to El Cajon Ford...my husband and I feel very lucky to have met both of them. A+++ in our book!!!!

JoeannGrill33

Mar 16, 2012

I just purchased a scion from El Cajon ford! After being screwed around hard core at a small and extremely shady dealership (Auto Haus off of mission gorge), my husband and I decided to come to El Cajon Ford, a REAL dealership! I could not be happier with my Scion tc and the deal I got there! John Clark was helpful enough to show me a couple of scion's and even take me for a test drive in a 5 speed because I didn't want to scare him with my stick shift driving skills. Even the kind woman in financing named Wida was so helpful and she even offered to help us with refinancing with a credit union when the time is right! My experience here went above and beyond what I expected out of a car dealership! Thank you!

CharlesettaLitten92

Feb 21, 2012

El Cajon Ford is the best Ford dealer in SD or SD County as far as I am concerned. I NEVER buy a used car...however, this time I did. What a great experience. Took me 45 minutes to deal...and as I have returned to the service area for a scheduled appt, they are SUPER! I can't tell you in one report about how great the service department staff is!!! From the minute you arrive, they listen and do what they say the will do! I will buy my next NEW car there next year.

Ariannarxt9681

Jan 30, 2012

El Cajon Ford Dealership has been a great place for me and my family to do business for several decades. We always get a fair price on vehicles and the service is very accommodating. I would recommend El Cajon Ford to anyone seeking a good deal on a new or used vehicle. They will serve themselves well by stopping at El Cajon Ford.

bertadevers

Dec 27, 2011

Bobby was very good and professional. We very much enjoyed working with him. I love my car and I can't wait until it's time for my husband to upgrade his!

bobforce96

Dec 15, 2011

Raymond was very helpful. He helped me get the care I always wanted. He is the best and I would recommend him to anyone. Thank you!

mattydeansd

Jul 13, 2011

Great Price , a great experience . Sorry I do not remember the name of the salesman, I actually worked with 2 people. I saw an add in the Sunday paper and prior to going to El Cajon Ford I went to 2 other Ford dealers to see if they could match or beat the deal offered. One dealer came close but did not offer the color I wanted. I have been back 3 times and have found the service department to be great as well. Overall a very positive experience. Matthew

docisnot

Apr 25, 2011

Me & my wife went into the dealership at about 7:30pm the night before Easter. We were greeted with smiles by John Clark. I had been emailing back & forth with John and we decided to just go into the dealership. We told John what we were looking for and asked him for his best deal. He came back to us with his best price. There was no haggling and they gave us a great interest rate, even though we had a bankruptcy and we bought a new car.Megan in finance was fantastic, did not rush us through anything and we were on the road by 9:30.I will recommend this dealership to all my friends.

shawn.sikkenga

Apr 12, 2011

John Clark is the most professional salesman I have ever dealt with. Buying my truck was a very pleasant, fast and painless process. I highly recommend this dealership to anyone who wants to get the best service in the business. Everyone I talked to in the entire dealership was very friendly and courteous. They are also very Military friendly.

Trophyf1

Apr 1, 2011

I would recommend el Cajon ford to anyone. I worked with John and Tristan in the Internet department and both are great guys. They were not high pressure and they were very prompt at answering any of my questions either through email or in person. El Cajon ford has an amazing selection as well.... I purchased a Ranger 2x4 and they had a huge selection of rangers to look at with a wide variety of options. Furthermore once you get the vehicle you want at the payment you're looking for, they get you in and out quick through the finance department versus my previous experiences with other dealers when I had to sit for hours. I highly reccomend El Cajon Ford!

fryefamily

Jan 30, 2011

My family purchased a F150 on December 31, 2010 and will contue to buy vehicles at El Cajon Ford because of the great service provided to us. Our sales associate was John Clark (Internet Sales - GJC4athotmail.com), and was by far the best person I've ever dealt with when buying a vehicle.

pyrsx2

Jan 5, 2011

We bought a Fusion in 2010 that was totaled during this past December's storms. That first go around with El Cajon Ford was the best car shopping experience we've ever had, because all three of the above named employees were exceptional in every way. Right from the beginning, Mike, the salesman, made us feel like we were friends, and it was clear that he is the kind of guy who could be everyone's best friend; then, settling on a deal with Rob, the sales manager, was actually fun. The mood was very light and, at times, playful. Finally, Meghan, in finance, was professional and really knew her job. Just a week ago, we replaced the 2010 with a 2011 Fusion. We never gave thought to going to a different dealership. This time, Mike and Rob were very personal in their empathy and couldn't do enough to help us thru the process of our 2010 being totaled and getting us into another car as quickly and affordably as possible. Meghan remembered us from last April, which impressed us, and, again was absolutely great to deal with. We think El Cajon Ford's staff is exceptional, and we plan to return there for any and all of our Ford needs.

tpcook

Jan 2, 2011

The following people at El Cajon Ford made my experience in buying a truck at the end of the year a very pleasant experience. Phyllis Gainer convinced me to check out El Cajon Ford before I purchased any vehicle. Rob Slater, the sales manager, was personable and assured me the best possible deal for me that day on a 2010 F-150 Supercrew that I wanted to buy.Ted Apostolidos was the sales representative who showed me what inventory they had and ensured I was well taken care of from start to finish. He even helped me transfer my personal gear from my trade in truck to the new purchase. M Lanigan was extremely knowledgeable in setting up and explaining the financial paperwork. I purchased this truck on Christmas Eve and Ted Apostolidos and M Lanigan missed a dealership employee catered lunch to ensure I was properly taken care of.Paul Dyke, the General Manager, took the time to shake my hand and ensure me the best deal was being made that day.I am completely satisfied with my experience and this is the type of customer care that will keep me coming back to El Cajon Ford.Ford Motor Company is being WELL REPRESENTED by the people I worked with on 24 December 2010 for the purchase of my truck.Sincerely,Thomas P. CookCDR USN (Ret)tandkcookatgmail.com619 421-3351 home

oldman46

Dec 20, 2010

I was in a car accident the morning before I came in, so I was in some pain. The staff was very professional and sympathetic about my situation. They were very cheerful and happy to help. The entire experience was very pleasant. I was given all the options for financing and everything was explained in detail.

Robert Sagat

Dec 6, 2010

Robert Morales was very helpful to my daughter and myself in helping us obtain the vehicles we were looking for. He listened to us, allowed us to take several different test drives and ultimately select the best vehicles for us at a price we could manage. When we need service or another vehicle I will definitely contact Mr. Morales again.Sincerely,Robert Sagat

Chris & Suzie

Nov 15, 2010

Bobby was very attentive and professional during our entire car buying process. He and Rob both were more than willing to accomodate my requests and come to an amenable selling price on the vehicle. They were very patient and courteous as well. Thanks so much for making the deal work for us and getting us into a fantasic ride!

Lori815

Nov 14, 2010

I did not go to the dealership looking to buy a new car. The price was right and I am now driving a new Fusion. The staff at El Cajon Ford are all very friendly and very helpful. I would recommend this dealership to my friends and family. I loved my 2008 Fusion, but my new Hybrid Fusion is awesome.

Troy Ahrensberg

Oct 30, 2010

Great experience! My first truck and it is a beauty. I went with el cajon ford because it was local and reccomened but i found the service and friendliness exceptional! Poor Bobby had to deal with my mom and dad and took it in stride! Great place to buy a new car!

conner0515

Oct 27, 2010

Bobby and the entire staff did a great and wonderful job helping me buy a new (used) car. He was very honest with me and I felt no pressure. He is quite professional and personable. This was my first experience with a dealership and I know that I would go there in the future and recommend El Cajon Ford to anyone. Thanks!

Kathy Jacobson

Oct 27, 2010

Bobby Morales was very courteous, friendly, and prompt, including other employees we came in contact with. We didn't feel pressured to buy. Financing was great. The car was delivered as promised.At this point, we would recommend El Cajon Ford and would use them again.

marnollie

Oct 24, 2010

I was worried when i first called and explained i did not have great credit. But the moment I met Bobby by phone; he made me feel I was SPECIAL. You do not get that very often these days. He had all my answers to my questions. He did not pressure me and I drove out in a great pre-owned Focus. I got a great price and Bobby has called me up three times after the sale just to ask how everything is working out. NOW THAT IS SOMETHING VERY RARE THESE DAYS. I will definitely recommend el canon ford and especially Bobby to anyone who wants that special treatment.

mitsuyo_sak

Oct 23, 2010

Mr. Bobby Morales is a super salesman & person! He was able to handle my husband & his many, many requests! Believe me.....you don't know....that....is super! That's why I didn't go with him until the deal was done. Mr. Morales is very personable & he definitely knows how to handle people. We would definitely recommend your dealership as well as Mr. Morales. It was a very pleasant & pleasing experience. Thank you for taking care of us.Wayne & Diane Sakamoto

ksw234

Oct 23, 2010

We were looking for a Ford truck. We had found one that we were interested in at another dealer in town. We felt that it would be wise to look at a couple of other dealers just to be sure we were getting the best deal. We went to El Cajon Ford, ther we found a better truck at a much better price. Leonard was great to work with and made the entire deal painless. Thanks El Cajon Ford.

jtoya

Oct 23, 2010

Overall was a great experience. The truck was priced right on the Kelly Blue Book value for private party, best price on the internet within 500 miles for this truck. Staff was friendly and did there job in a professional manner. Will buy from this dealer again.

gnancy

Oct 22, 2010

Josh was an excellent salesman. He was very knowledgeable about all the Ford vehicles. I felt he tried to make the best deal possible for us. We have purchased several cars from El Cajon Ford and will continue to do so as well as continue recommending them.

handymangus626

Oct 19, 2010

Leonard was the best! He was quick and efficient and most important, honest. Since the modification process of our home our credit has been at the bottom of the tank. The dealership we have worked with for more than 10 years was not as willing to help us. We are very gratefull to Leonard for hearing us out and helping us to find a solution to getting our new truck-which is gorgeous! Rob and Meagan were fantastic in helping us with the numbers and financing. Although El Cajon is 2 hours away from our home, it was definitly well worth the trip! Thank you so much Leonard, Rob and Meagan. Best regards, Gus and Yolanda Gallardo

MarkinLondon

Oct 18, 2010

Very friendly and helpful. Dealer showed that he understood our needs and was able to offer quick professional advise. He went to great lengths to get us the best price for our trade in.Showed us how to get the larger rebates from Ford. Overall it was the most pleasant experience I've had buying a car.Thank You

deebee55

Oct 15, 2010

This is the best experience I've ever had when purchasing a car. We came in to the dealership and ran into Mike West. He listened to what the type of car, the budget and down payment we were looking for and found it for us! It was a Sunday afternoon and the entire transaction took no longer than a few hours. My sister bought a car from El Cajon Ford a year or so ago and referred us. I'm so glad she did! I'll recommend, Mike and El Cajon Ford to anyone looking for a great deal on a great car!

criver

Oct 12, 2010

Booby has been very helpful. I have a few repair issues and he has been there to help schedule to get them done. He also was very helpful during the purchase of the vehicle prior to us coming in to test drive. I would recommend El Cajon Ford to everyone.

blpark

Oct 8, 2010

John Banner handeled our purchase of two new cars today 10/8/10. One a Ford Focus and the other a Ford Fusion both SE. These were our 4th and 5th new car purchase from John. John makes the buying process so easy. We had none of the stress associated with walking into a dealer blind. John takes care of locating the cars, getting them ready, all the paper work, finding incentives that we did not even know were available to us and no pressure to buy extras. John makes the experience hassel free as it should be. We consulted with John over the past few days. After we explained to him what we were looking for John got the cars we wanted delivered to El Cajon Ford and had everything set up ready for our arrival. We left our house in Anaheim at 9:30 am arrived at El Cajon Ford at 11:30 am, reviewed the figures and paper work on both cars and our trade in which was an 2005 Expedition XLT and inspected both new cars. We were done with the whole processs and back on the raod to Anaheim at 2:00 pm. What an easy and comfortable experience! We appreciate buying from you and your associates at El Cajon Ford John, Thank You! The Park Family.

gburrows

Oct 7, 2010

Bobby Morales, the internet sales manager, handled the sale in a highly professional manner. Most of my questions were answered before I could ask them. He made the sales experience very pleasureable and informative. There was no pressure tactics involved and the whole transaction was handled expeditiously. His attention to the needs of the customer are deeply ingrained and he did everything in his power to ensure that no questions remained unanswered. I will definately go back to El Cajon Ford (and Bobby) for my next automotive purchase.

bbritton

Oct 5, 2010

I contacted Bobby Morales the internet manager at El Cajon Ford after shopping around.He then e-mailed me with a price quote based on the exact 2011 Ford f-350 super duty that i was looking for. The price was very good, so i proceeded on with getting financing threw them. They not only got me financed, they had to drive a 120 miles to get it from another dealer. I want to thank Bobby Morales and Rob sales manager and Phillis the finance manager for a job well done!Regards,Bryan R. Britton

karen kobzeff

Oct 4, 2010

Leonard went above and beyond trying to get my husband and I the best deal possible. We went in to find a truck and that is exactly what we left with. We told Leonard how much we wanted to put down, what we wanted our payments to be, and what extras were needed. Leonard and El Cajon Ford made it all happen. This is the 5th vehicle I have purchased from El Cajon Ford and when I am ready for another one, this is the place I will go.

nfischer7502

Oct 2, 2010

Overall a very good experience and would gladly recommend anyone I know to visit this dealership and dealer for a new vehicle. I got a great price and the financing process went very smooth. The dealer did not possess the vehicle that I desired, so they acquired it from another location. This did take some time, but made me happy leaving with what I truly wanted!

scoota75

Oct 2, 2010

Sales were great. The internet sales manager showed genuine care. If i could ask for one change to anything it would be that since i live 45 minuntes away, if i am needed to come back to the dealer a compensation or offer to compensate would be nice, even if it was only for fuel.

lmbv68

Oct 1, 2010

I want to thank El Cajon Ford and especially Bobby Morales for changing my perception of car dealerships. I have heard and read about what a horror it is getting a car at a dealer. My father told me" Do Not Trust Them- they only care about selling you a car at their highest price. Well after more than 10 emails back and forth. Bobby had us feeling not all car salesmen are the same. Price and financing were important to us and after a few emails we finally went in. Bobby was with a customer and his partner (William ) helped us. He was very pleasant and easy to work with. We test drove a used Tahoe. It was very nice but we did not buy that day as my wife preferred leather interior. We came back and told Bobby and he'd did not pressure us take the car. He then offered to put leather at a great price and assured me it would be even better than factory leather. We decided to put pure trust in El canon ford. When they put in the leather a few days later, we were amazed at how beautiful everything turned out. Thank you El Cajon Ford and Bobby. They were professional and just extremely pleasant to work with. We will be coming back to Bobby when we are ready for our next car.

wowcustomer

Sep 29, 2010

My company was looking for a nice older model Explorer for our associates to use going to my plant in Mexico. We tried the typical "internet sites" with no luck. So as luck goes, I had the opportunity to meet Bobby Morales, who is the son of my neighbor. Reluctant at first, being a neighbor and not wanting to mix personal and business relationships I gave in and gave ECF the opportunity to win my business. As we stated the search for our Explorer, it became apparent that the search was not going to be easy. We wanted a simple, basic, sound, gray, vehicle with low miles. Oh, and it had to be a 2007.So the search was on, Bobby and the team went on the search, no more than a week later he found a "perfect match", needed a bit of clean up (hey 2007 and the rest is history. We have had our SUV over two weeks now and we are very pleased with the sales activities and follow-up care ECF and Bobby Morales has given us.Keep up the great service and customer care. All going as planned we will be looking for our next one very soon.Regards

soccerman80

Sep 29, 2010

I would first like to say that El Cajon Ford is a class-act company to deal with. We started with Bobby Morales (Internet Manager), who was very friendly over the phone and got right to the point as to what he could sell the F150 for. The following day I showed up to see the truck and met with Ross ___________, who was referred to me by Bobby since he had the day off. Ross was a stand up guy, letting me know what he could offer me for my trade-in. We negotiated a few rounds, which any salesperson would do, but came to a friendly price to make the deal happen. Rob __________ (sales manager) was also a pleasure to work with, very approachable and friendly. Upon picking up the truck we were greeted by Ross and Bobby who ensured our experience at El Cajon Ford was nothing but the best. I can truly say that this was my best experience with a car dealership and will be going back in the years to come. Thanks El Cajon Ford!!

jw_bauerjr

Sep 29, 2010

I bought my first vehicle from el cajon ford about two years ago, it was used and crapped out on me with over 3k left on the loan, el cajon ford took my car as is and paid off the loan and got me into a car that my family loves! Cant wait to do future business with Bobby Morales.

ronnihaddad

Sep 28, 2010

My husband and I bought a 2011 Ford Escape from El Cajon Ford. The week-end before I went on the Internet to find the inventory in San Diego county for a red Escape. There were two at El Cajon Ford. I called the internet number and Bobby answered. From the moment we started he was engaged with what I wanted and assured me that he would get the information I wanted and that he would call me back. "Call me back" - there is a novel idea. Keep in touch with the person that wants help and information.We went in the following week-end. There was Bobby with his smile and ready to give us the whole experience - not only the whole experience but we were smiling the entire time. We wanted to compare the two cars...he took a serious amount of time to go out with us and expain the features. I mentioned to him that I do not digest the technical information at the moment it is explained to me and he told me to come in as many times as I needed to feel comfortable with my new car.I felt like Bobby and El Cajon Ford put my husband and me on their VIP list. I would recommend this dealership and I would definately recommend working with "Bobby MOrales" for the ultimate experience in buying a car.I loved every minute of the time there.Veronica

21421 Augusta Circle

Sep 27, 2010

Bobby Morales was very nice to work with. We didnt have to spend a lot of time haggling over the price and once we cut the deal on a used vehicle they cleaned it up for me. In addition, since I was not trading in my vehicle, they followed me all the way up to Huntington Beach with my new (used) vehicle to save me a return trip. When I spoke with the finance department, although friendly, as soon as I indicated that my credit union would matched their loan rates, they quickly pulled their offer off the table. Seemed kind of petty considering I was spending over $30 K on a vehicle. Over all though I was pleased with the delaership's services.

miknjos

Sep 26, 2010

Our experience was great! We found the vehicle we wanted online. We live 500 miles away from this dealership. We flew to San Diego, Bobby from the dealership picked us up at the airport with our favorite coffee in hand. We proceeded to the dealership to test drive the car we wanted. The vehicle was just what we wanted. Everything was explained to us in detail. Bobby had all of the answers to our questions.

elmagito

Sep 25, 2010

Bought new f-150 Lariat from Bobby. Gave me a great price and his service was incredible. My wife and I were treated like royalty. I will be going back in six months to buy a used car for my son as he has earned my business. He will be needing a pre-owned truck and i will take my business there. The entire staff there treated us extra special. Thank you Bobby and also mr. Slater and someone named Paul.Gerardo Cendejas

cempey

Sep 17, 2010

This was the first time getting my car serviced at El Cajon Ford. I was surprised to learn that my car's service history was not available via computer from Pearson Ford (which is no longer in business). Kathleen explained that it was due to a Privacy issue, but she assured me that I would receive the best of service and that I would be notified of all future service recommendations. Although I do not qualify for shuttle service to my office (further than 12 miles), I will return to El Cajon Ford for future service.

789789k

Feb 19, 2007

I purchased a 2004 F350 truck for my husband as a surprise. He will be returning from Iraq soon he has been gone for now over a year so this is his big deal coming home gift . I was happy to have found just what i was looking for and the price i wanted at El Cajon Ford .The sales men were great , but the truck was a mess and not clean . I have been in rental cars that have been cleaner . i was told they would re-detail it. I explained that this was going to be a gift and it needed to be nice and clean , i came back down 3 days later to ask then to re-do it again .....I called the service Dept. to talk to the Dept lead only to be put to someone's voice mail with out a explication twice ! Then the alarm system i purchased as an add on did not come with any new key controls only the old one that came with the truck so for $ 699.99 i really get what i already had in the truck when i bought it . there customer service is lacking customer service. I go back down this week to see if they cleaned out the baby food and the ick out of the truck before i bring it home again !