Used Cars for Sale at Elite Acura in Maple Shade, NJ

Heather87

May 9, 2016

Look no further, this is hands down the best place to buy an Acura. Joe Inglima made the entire process enjoyable. He breaks the car salesman stereotype- He's honest and a man of his word who goes out of his way to be sure you are happy. On the day of my purchase I was in the final steps of signing paperwork when I got a call on my cell to find out my father had a stroke and was being rushed to the hospital. Joe and his team went out of their way to get me out the door within minutes (literally!). At that point Joe made the situation about me and helping me get to my father... the car sale wasn't important. All the Elite employees from sales to finance are very kind and caring individuals. I love my 2013 RDX and think Joe is top notch.From the bottom of my heart- Thank you Joe & Elite Acura!!! You have a customer for life!

Acura123

Apr 19, 2016

We have worked with Joe Inglima at Elite Acura for our past 3 leases and highly recommend him and the entire Elite team to anyone looking for fantastic customer service and an easy leasing or buying experience.

Larry Chatzidakis

Apr 10, 2016

I would like to commend Mr DeMarco along with Gary Menchen, sales consultant for making my purchase experience pleasant and seamless. Save your time shopping other dealers. I shopped both Lexus and Infiniti. The price was by far the most competitive as well as the MDX being superior to comparable models of the other manufacturers.

aecjjc

Apr 7, 2016

Joe & the rest of the sales staff made me feel very comfortable throughout the entire sales process

Howie

Mar 31, 2016

This is not only the 3rd Acura I have bought in a row, but my 3rd Acura specifically from Elite Acura in Maple Shade, NJ. I walked in with a 2008 Acura TL-S to trade in and told the rep, Giovanni Paparo, what I wanted. Given my situation, I was looking to lease this time around, which is not something I typically do, but made sense right now and gave me the opportunity to potentially get the gorgeous ride I was hoping to drive. He assured me that we would find a way to make it work and that I would walk out with a smile on my face. This was two days ago. The smile still hasn't left my face since I drove out of the dealership. The bottom line is that he did exactly what he said he would do, being very accommodating and reasonable along the way to get me the best possible deal on the insanely sexy beast that is the new 2016 Acura TLX. Not only was I able to leave with the new TLX, but I was able to leave with a fully loaded V-6 VTech. At 290 HP, this shiny, new, black exterior with black leather interior beast, is not only fast, but she handles as smooth as some of the top luxury brands on the market. Honestly, I feel like she is sexier, more powerful, and as technologically advanced as more than a few of those higher-end luxury brands that come with twice the price tag. The technology has certainly come a LONG way since 2008 and with virtually everything in the car being voice activated, I literally feel like I'm Knight Rider driving around "Kit." At the end of the day, I couldn't have walked out of the dealership as pleased and confident in the quality and price that I just received if it wasn't for Giovanni and his small team. These guys are great! I truly can't recommend Giovanni Paparo and the new 2016 Acura TLX highly enough! I guarantee you will drive away with a smile, ear-to-ear across your face.

Suze1028

Feb 26, 2016

Whenever I need service, I go to Matt Shanley! He goes above and beyond to give good service to his customers! I plan to stay with Elite Acura as long as Matt Shanley is there!

Rob

Feb 25, 2016

Excellent car salesman. I don't think the deal could have got done without Giovanni behind the wheel, with his charm he put me behind the wheel of my dream car.

nick zhang

Feb 15, 2016

the best quality the most preferential prices the warmest service!thank you giovanni and michael

Ethan

Feb 9, 2016

My experience with Giovanni at Elite Acura in Maple Shade, NJ was excellent. I was very pleased with his service! I highly reccomend him!

Satisfied customer

Nov 25, 2015

It was a great experience working with this company . The salesman , sales manager and finance manager were excellent . no High pressure just very helpful and a pleasure to deal with . This is my second Acura purchase from this dealership.

Ted

Oct 17, 2015

It was a pleasure working with Giovanni on the purchase of my certified pre-owned TLX from start to finish. He followed through on every request in a timely manner, and went the extra mile to meet my expectations. I am thrilled with the new vehicle and would purchase from Elite again in the future.

Ajford

Oct 6, 2015

All the guys at elite acrua make any one feel like family from the moment they walk into the building. They will work with you for as long as it takes to get you in the car for you. Go see Bill Jordan for an easy going and fun experience.

themotion1

Aug 28, 2015

Would put this dealer at the top of the list of dealers in South Jersey. Overall a very smooth and stress free process , and still got the car we wanted at the right price. Harry and Mike Borda were great.

George

Jul 29, 2015

Very comfortable and a pleasure to do business. Left Acura for 3 years and decided to go back. Bill was my salesman and made the process very delightful, told me that Elite treats their customers like FAMILY and that made the difference. Great job to Bill and all his co-workers.

Denny G.

Jul 29, 2015

Have purchased two new Acuras from Susan Rinaldi and in each case it was a pleasant experience. The service department is also top notch. Recently had service on my RDX and Matt Shanley, my service advisor, was great. He answered my questions, returned my calls promptly and arranged for a loaner car with no hassles. The car was fixed right- the first time. His customer service skills are great! I plan to be a long term customer with Elite Acura.

Darla

Jun 9, 2015

The staff was pleasantly attentive to the concerns I had with my Acura and had my car ready on time. Thanks again Nate and Lisa your awesome!

Ervis

Jun 8, 2015

I purchased a new 2016 Acura MDX from this dealership and Susan was really very helpful. I got the color combination that we wanted at a very good price.I highly recommend dealing with Susan directly to have a great experience. She is the best.

Joann

May 13, 2015

I leased my third Acura recently at Elite Acura. Giovanni worked with me to help get me the vehicle I wanted. I had worked with him before on a previous lease so I contacted him once my lease was ending. I was interested in leasing a new RDX and I drove home in one that night. I had also gone over the miles on my previous lease and received a bill from Acura. Giovanni helped me with this as well and was able to get the bill cut in half. I highly recommend purchasing or leasing from Elite Acura!

Gina C

May 5, 2015

I am 9 year returning customer because of the Great People and Excellent service that Acura Elite provides! Big Thank you to Harry Helmer and Joe Ditro for making me a Happy customer again this year!

IMSAVI

Apr 15, 2015

Talk about a happy client! This is my second purchase at this dealership. Elite Acura, Bill Jordan (salesman), management and service department are A+ and above the rest. Honest, helpful, thorough and more. Bill Jordan made this an easy process. I am extremely comfortable with what I paid. Bill Jordan found the perfect car for me and contacted me when he did. Bill Jordan is a man of his word. I will be back when I am ready for my third Acura or any car he suggests! P.S. Every salesmen walking by either nods or says "hello." This dealership is different than the rest!

Linda RDX

Apr 10, 2015

I knew I wanted an RDX and Giovanni made the buying experience easy. I would definitely recommend Giovanni and Elite Acura to anyone interested in purchasing an Acura. Thank you Giovanni.

Crazytrain427

Apr 9, 2015

I've been coming to Elite for more than 15 years (back when they were Sussman!). Four cars and hundreds of thousands of miles and the service is always the best. Sales and Service bend over backward to help you and will always "make it right". Tom Alfinito (GM) is simply the best there is.

CCM

Mar 16, 2015

I was happy and greatly satisfied with service I received. I was even surprised to get a loaner for my short term service. No problems after the a/c was repaired. Will definitely go back for maintenance and other repairs when needed.

MJM

Feb 28, 2015

Many thanks to The Elite Acura Team and particularly Bill Jordan for a superior experience before, during and after the purchase of our new MDX. We experienced the highest degree of preparation and focus on our needs through initial research, test drive, option review to Business Management of the transaction. Bill surely earned our business. Its hard to beat aggressive pricing, great financing and can do attitudes including the smoothest closing ever (thanks Phil). These folks are knowledgeable, customer responsive and clearly enjoy working at Elite Acura. We're customers for life.

Paula

Feb 28, 2015

Bill Jordan was a true professional who worked with us to get everything we wanted in our new car. After working with Bill to find the car of our dreams, each person that we came into contact with at Elite Acura was friendly and appreciative of our business. The relationships Elite Acura builds during the sale of a car are relationships that will continue for many years! Thanks for an enjoyable experience during the purchase of our fabulous new car and we look forward to getting all of our service done at Elite Acura!

George "from the Shore"

Feb 21, 2015

The confidence you have in any Business or Organization is measured by the quality and professionalism of its employees. Giovanni Paparo was a true professional who treated me with respect. Giovanni made the purchase of Acura a pleasurable experience. Its obvious to me that Elite Acura has made customer confidence and satisfaction their number one priority. Buy your Acura from Elite you wont regret it! Go see Giovanni he's Great!!!

MNuri

Feb 18, 2015

A big thanks to Giovanni Paparo and the crew over at Elite Acura Dealership! He provided excellent customer service and provided a great deal of information about cars and pricing to help me narrow down my budget-friendly choice. He even followed up with me to make sure everything was okay with my paperwork and registration. I am very happy with my new car and the wonderful service that came with it!

MDX Fan

Feb 11, 2015

Giovanni Paparo made the sale easy. I knew what I wanted and Giovanni went to bat to get me a fair price. He also located a hard to find color in a matter of days. This is my third vehicle from this dealership and am happy with them and the car.

JO

Feb 5, 2015

Giovanni Paparo and the crew of Elite Acura are truly in a league of their own. This is our 3rd car from Elite and my wife and I are still impressed by the service Elite provides. Giovanni was great, took his time, made sure we got exactly what we wanted and provided a seamless delivery of our ILX. They know how to treat their customers at Elite. Shout out to Phil in Finance who was able to turn around a pretty difficult paperwork request in a manner of minutes. Elite Acura has customers in us for a long time! Thanks again.

D.S.

Feb 2, 2015

Thanks to Giovanni Paparo and other people of Elite Acura our purchasing of certified MDX was pleasant. They have a goal to make customers happy, and they are succeeding. Giovanni was patient and knowledgeable, helped us get the vehicle we liked at a good price. He also arranged to take vehicle home for my family to see, and to quickly fix a minor observed issue. Highly recommended!

Desiree S

Jan 29, 2015

The dealership didn't have the car I wanted in white, so he gave me the same car I wanted with the premium package that was WHITE!! Oh and for the same amount. I always thought salesmen ripped females off, but he's good!

Giovanni Paparo - Sales

Jan 28, 2015

I greatly appreciate Giovanni Paparo and all the information through my car buying process, It was a pleasure to work with him . My husband and I are very happy with our purchase . Giovanni is a terrific representative for Elite Acura Maple Shade . We look forward to working with you in the future. Donna & Jack Kolifrath

Kim Balzer

Jan 27, 2015

My husband and I had a great experience at Elite Acura with Out salesperson , Giovanni . He was wonderful . Let me test drive our new MDX right away and explained to me all the new and exciting brewer features this 2015 MDX that my other 2012 did not . I was able to trade in my lease 2012 for the newer one and it didn't take long at all . He was wonderful . We couldn't be more happier and I eould definelty recommend anyone if looking for a car to go see Giovanni at Elite Acura . I took my new truck home in less than 2 hours . Acura MDX is a great truck , great in gas and drives very smooth . Thank you Giovanni and all the staff at Elite Acura ! Balzer family

A Arnone

Dec 16, 2014

Billy Jordan was the reason why I purchased from this dealership. He was patient and answered all of my questions. Buying a car doesn't have to be a bad experience! I want to also thank the support staff for making sure that my family and I stayed within our budget! I got a beautiful MDX for a fair price and couldn't be happier!

mrkhawas

Dec 16, 2014

Never recommend this dealer to anyone. such poor customer service have to call 4 months and write a review online to get them to resolve my issue which could have been done during the first phone call of 5 minutes.

Murphy's Family

Dec 6, 2014

We were looking for a new car and wanted to test drive on a Saturday. Joe Torres helped us with a test drive. He shared his knowledge with us and gave us time and space to make a decision. We didn't feel any pressure from Joe. The process went smoothly and we went home with our car that day. Thanks again Joe!

Charles L.

Nov 13, 2014

Two thumbs up for Elite Acura. Sung Kim took me through the test drive and the sales process. He had no issue with me shopping around and did not hesitate to give me the right deal with 2015 RDX equipped to my needs. He promised to keep the sales process simple and he definitely delivered. Even the sales manager Mike has been friendly before and after the sale. This car is great and toppping it off with a great buying experience make a perfect combination.

Cami C

Nov 7, 2014

We were in the market for a car for our son, who will be driving soon. We had been shopping and returned the dealer where we had purchased our last 3 cars. Unfortunately they didn't have the deal for us. We came across a car on Elite Acura's website that met the criteria for our search. Uneasy to shop from an unknown to us dealer, we were pleasantly surprised. We got in touch with the dealer to make sure the car was available as it was a rainy Saturday and we are some distance away. Our questions were answered quickly during our initial contact and we decided to make the trip. After our first test drive we felt as though there was something on the car that needed to be adjusted, our sales consultant, Joseph Inglima and the general sales manager, Mike Greco advised us they would have the service department look at the car on Monday and we could come back and drive it again after it was adjusted. Most dealers would have encouraged us to buy the car and then promised to fix it after the purchase but Joe and Mike realized the importance of a safe vehicle for our son. As promised the adjustment was made and we were notified. My husband and son returned to the dealer on Monday night to test drive the car again. All was well with the car and we were able to come to an agreement on the price. However it was getting late on a school night and Joe and Mike recognized this and instead of making my husband and son wait until late until all of the paperwork could be done and the car to be cleaned and ready they told us we could return the next day so that we could get home (we are about an hour away). We returned the next day and our purchase was promptly finalized. It was refreshing to us that Joe, Mike and really everyone at the dealership was more concerned with making sure we were happy, well cared for and safe than making a sale. Rarely in today's market can you shop at a dealer where you can find a good deal, NO PRESSURE, and a staff who genuinely care. With this in mind we would highly recommend Elite Acura to anyone in the market for a new car. We can say with confidence that we will be visiting again.

F.H.

Oct 25, 2014

Bill Jordan is the most genuine gentleman I have ever purchased an Automobile from. Honest and Enthusiastic, I recently purchased a new MDX from Bill and Elite Acura on Saturday. The dealership was very friendly and we felt very comfortable throughout the whole process. My salesman, Bill, was polite and made my husband and I feel at ease. I highly recommend !!

Don H

Oct 11, 2014

Just leased our third Acura from Elite! We also have purchased one used vehicle from Elite. Service has always been superb and Giovanni Paparo make this lease experience very smooth. Giovanni worked hard with the Elite Team to get us the TLX we wanted and at a fair price. He made the transaction seamless and efficient.........in and out without any hassles. Giovanni also reviewed all the tech operations with my wife and me, he even synched up our iPhone! Thanks Giovanni!!!!!

Ernest A.

Oct 8, 2014

Just purchased a 2015 RDX and the overall experience was awesome. Giovanni Paparro was my direct salesman and I was delighted that he was able to get me out of my 2012 TSX. I needed something with more room and he took a very proactive approach in making sure that my goal was achieved. In fact, Giovanni sold me my 2012 Acura and I could see how well he has grown in his profession. He was very patient, personable and made the experience quite pleasurable for my wife and I. I had previously gone to a few other dealerships in the area over the past few months looking for a good deal, but I got the runarounds. Thankfully I landed at Elite where they were very hands on and I left with something worth the price.

EA

Oct 4, 2014

I was looking to trade in my 2012 TSX with hopes of landing something with a bit more room. After getting the runarounds, I decided to pay a visit to Elite Acura (by recommendation from a salesman at another dealership). This is where I ran into Giovanni Paparro, who I originally purchased my TSX from! I was very confident that he would help me achieve my goal. Giovanni provided exceptional service to both my wife and I. He was extremely patient, as I tend to be very analytical during car purchases and he had quite the sense of humor to smooth out the process. We found him to be quite personable and very proactive, traits that are imperative in this line of business. The end result was us leaving with a 2015 RDX. I must stress on how much I appreciated Giovanni's efforts in making sure I left the dealership with a new car, as my last car was nearing the end of its lease. Quality performance from a quality individual! The RDX runs well, I just have to adjust to the V6 engine as I've always had 4 cylinder cars. Nonetheless, the SUV is sporty and still averages pretty good miles per gallon compared to your typical SUV. It recently cost me $40 to fill up my tank and I was ecstatic!

Rich and Linda DeStasio

Sep 18, 2014

Best experience I ever had purchasing a vehicle. Joe Torres did an excellent job and went out of his way in showing my wife everything on the inside of the RDX. Manager Phil Roon then continued the Great Experience. A well run dealership. Thanks

mark

Sep 11, 2014

I feel compelled to write this review---I was in Dover DE working in a rental because my car broke down and I was on my way to drive to VA get 2011 TSX from a local buy and sell dealer when Joe Ditro from Elite called me about an inquiry i made online about his car.I told him i was getting this 2011 TS because the price was very good but it had an accident on the car fax and he said "Why would you do that?!" I pulled over and Joe explained in detail how Acura certifies their cars- they did the inspection on this 2010 TSX V6 and they were replacing two rims(which he said most would have let slide or not tell you about because the damage was slight, replaced rear brakes, plus the whole 150 point inspection to Acura standards. I decided to turn around and drive an hour and a half to Maple Shade to take a look. The car was out front and it was in great condition, white with a tan leather interior, despite the bent rims drove great(they were waiting on parts so the rims were getting replaced on Monday) Joe was clean cut,very interested in what i had to say, knew about the car, explained what they found on the certification inspection .... I felt i was in good hands--nothing like this dealer in Va who couldn't or wouldn't tell me anything about what they did to the car. Truthfully they were getting a lot of calls on the car and Joe never once made me feel like"Well, if you do not get it now someone else will buy it quick"pressure. I bought it- amazing discount- and even on my way to pic it up i ran out of Gas 5 miles away on the pike and they came to gas me up- and give me a good ribbing all in fun.Thanks Guys!

M&G TSX 2012

Sep 8, 2014

We purchased our Acura TSX-2012, back in August 2014. The customer service we recieved from Joe Torres was great. He knew the car in and out, and didn't pressure us to buying. It was the best thing we did though. Especially when I pulled up to the gas pump to fill up my tank and gas attendant said for $45, to fill it up, instead of $65. I was smiling. I know it may not seemed like a lot of money saved, but when I was filling up a SUV every two days at $65 verses $45 that last me 4 days. Its an awesome saving. I love my new car and for it being a 4cyl it sure has a great pick up. I would recommend this dealer and ESPECIALLY JOE TORRES to anyone and everyone I know that is looking to by a new/used/ceritfed vehicle. He was awesome, felt like a persom not a number when we were there.

pcwinkie

Jul 29, 2014

At the end of June, a whistling sound started in my car. I called service and Scott F. said to come right in. Lisa R. then worked with me to identify what I was hearing. After letting the car sit in the sun, Lisa started the engine and identified that it was a AC problem. She scheduled a service on July 9th with a courtesy car for the day. When I arrived with my car, Chris A. did his inspection and took care of a little problem on the side of my car. My car was taken care of in a very professional manner. The problem was fixed! Thank you for doing a wonderful job

-Keith TSX 10

Jul 23, 2014

I couldn't be happier with my car purchase of a 2010 TSX assisted by Joe Torres. A true professional with expert product knowledge and an understanding of a customer's needs. Joe put me in the car I wanted at the price I needed. He left no feature unexplained and had very specific and detailed answers to all my questions. I look forward to working with him and the Elite Acura team again when the time comes to upgrade my wife's car.

Grace

Jul 14, 2014

I would like to leave a review for a salesman named Bill Jordan. This guy exceeded my expectations completely. Made me feel very comfortable even though I dislike purchasing vehicles. True professional and made me a very elated RDX owner. We look forward to future purchases !!!

Roger M.

Jul 13, 2014

I purchased a Certified Pre-Owned 2010 Acura TL from Elite Acura with the assistance of Sales Specialist Joe Torres. It was a seamless, pleasant and relaxing experience. Joe took the time to listen to my needs and provided the best option. He didn't apply any pressure and was exceptionally professional throughout the entire process. I'd recommend Joe to anyone looking to obtain an Acura. After the sale of the vehicle, Joe has been in contact to ensure that the vehicle still fits my needs & to see if I had any questions about the car. If you're in the market for a new or pre-owned Acura, I'd highly recommend going to Elite Acura and ask for Joe Torres.

Kathy

Jul 8, 2014

We went back to Elite Acura to purchase a TL because our 2004 RL had 245,000 miles on it! It has been a reliable car and we loved driving it! Joe Torres was our salesman and was informative and pleasant to work with.We drove the TL and loved it! Joe was fair with the price and was helpful answering questions after we purchased the car. We would recommend this dealership to our friends and family! Thanks

vnozhnit

Jun 7, 2014

We just purchased new ILX Acura. This is our sixth car with Acura Elite. Five of them we purchased working with Al Kaye.Like in the past it was an easy process no pressure no hustle and we got a good price.Highly recommend.

Pat

Jun 4, 2014

Working with Al Kaye made purchasing a car a pleasant experience. I'm 63 years old and have purchased many cars. This by far was the easiest time my wife and I ever had. Al couldn't do enough for us. He was extremely knowledgeable, helpful, took his time to answer all our questions and concerns. Al was not the stereo typical salesman, he was the exact opposite. Whatever we asked was no big deal. We had never met before but he treated us as if we had been friends forever. My wife especially was very much at ease as Al made it a point to answer all her questions without ever making her feel inept. When it came time to talk pricing, Al gave us a very fair price without the usual haggling back and forth. It was something I never experienced before. It was truly a very pleasant experience. Thank You Al Kaye and Elite Acura

ChristinaB

Jun 2, 2014

Excellent! I purchased a 2007 MDX, exactly what I had been searching for, Elite had the most used inventory of all Acura dealers within 50 miles.i test drove on a Thursday and completed my purchase next day during lunch! Joe Torres was more Acura ambassador, less sales, which made the process easy and fun! They took my trade in, with no trouble! Thank you!!

ChrisSJ

May 31, 2014

Just bought a new 2014 ILX and I already love it. Was helped by Al Kleschick and he went above and beyond for me. Very insightful and I know I can count on great service from him and the rest of the dealership in the future.

Philly Chris

May 23, 2014

I recently purchased a 2013 Acura TSX from Elite Acura. I was aided throughout the process by Joe Torres and was really impressed throughout the whole experience. I went to a number of dealers in the area and had to play a lot of games with pricing. Joe was up front the whole time about the price, was the most knowledgable, and extremely professional. For the couple of minor issues I did have, Elite Acura and Joe were extremely attentive and took care of them without any questions - even after I had already purchased the vehicle. I would definitely recommend Elite Acura for anyone currently in the luxury car market.

Arc A.

May 21, 2014

Would recommend buying a car from here. See Joe Torres.

bboas1015

May 19, 2014

I had a great experience with buying my car at Elite Acura. Everyone, including the sales and leasing consultant Giovanni Paparo, helped me from start to finish. They explained everything perfectly and I will definitely come back to Elite Acura for my next car.

Richard

May 19, 2014

This is the 2nd car we have purchased from Elite. Both times the service and experience was great. Most recently we worked with Joe Torres who got us into the car we wanted and was great to work with!

Elizabeth Bonomo

May 13, 2014

We leased a new 2014 MDX with the help of Joe Torres of Elite Acura. Joe made the process easy and informative due to his stellar ability to explain what's new, improved and valuable about the mechanical, comfort, and safety features and benefits of driving an Acura. He patiently answered all our questions to our extreme satisfaction. I have been a customer of Elite Acura for over 20 years and the customer service and service facility and staff are superb. Yes, we first did a tour of other local luxury car dealerships on our way to Maple Shade, I mean, 20 years?...But we wasted our time and should have returned directly to Elite Acura! Thank you, Joe and the Elite Acura team!

Amy Horwitz

May 12, 2014

I made an appointment with Joe Torres for a Saturday which is their busiest day. I had another appointment in the afternoon that I couldn't change. I had two hours to purchase a vehicle and Elite Acura and Joe pulled it off. It was the easiest car buying experience I ever had. There was no stress in purchasing my vehicle. Would highly recommend going there for your next Acura.

Dan M.

May 12, 2014

I recently turned in a leased vehicle from a local Ford dealer and I was looking to purchase having leased vehicles for the last 12 years. I was taking my time searching and was on my way to return a rental when I stopped in the dealership. I met Joe Torres and explained what I was looking for and that I was not rushing into anything. He could not have been easier to deal with. I returned that night and took an MDX home for a day and returned a few times after. I finally settled on a 2011 MDX and was pleased with the straight forward approach on negotiating a price. Joe was knowledgeable, friendly and a pleasure to deal with. I would certainly recommend him and Elite Acura to anyone looking to purchase.

Alison

May 9, 2014

I just purchased a certified MDX last night, working with Joe Torres, and I had an awesome experience. Joe was so patient, allowing me to test drive the car twice in one night! I just wanted to be really comfortable with my decision to purchase the car, and he completely understood! Everyone at Acura was extremely helpful. Phil in finance, explained the documentation in a simple yet thorough manner. I highly recommend Joe and Elite Acura. Thanks!

Lisa Fox

May 9, 2014

Best customer service around!! They can't do enough to make sure your happy and satisfied The service dept is awesome..Lisa and Scott have really gone out of their way every time to make sure everything is perfect..they have even got me in right away when I had an issue. Great people..treat you like family!!

Michael

May 5, 2014

Went to look for a used SUV required for work. Bill J showed me a Honda CRV that I figured was out of my price range. He and his staff were able to adjust the price for me substantially. I also had an " Auto Draft Check " from my bank, which I ended up throwing out because Phil, the Business Manager, got me a sufficiently better rate. Bill J, Phil, and the entire staff made me a CUSTOMER FOR LIFE !! Thanks guys !!

Jen

May 3, 2014

Giovanni made buying a new car a pleasant and exciting experience. I will recommend him to anyone interested in buying a Acura. His knowledge and expertise assisted me in making my purchase.

Kevin Kullman

Apr 30, 2014

Great sales experience with Gio and the team. Friendly, easy to work with and a fantastic car and deal. I really love the ILX and the entire experience was best I've had buying a car!

Mark B.

Apr 30, 2014

Giovanni and Michael (GM) made the car buying process a pleasure. They walked me through all the paperwork and I never felt like they were pushing me into anything. They took the time to explain all the features and gave me a great deal on financing. I highly recommend the guys at Elite Acura for your a vehicle.

KTower

Apr 29, 2014

Was in the market for a late-model BMW 3-series. I discovered 2 cars at Elite Acura that were what I was looking for. I stopped in to take a look and was greeted by sales manager Mike Greco. He answered my initial questions promptly and connected me with one of their sales consultants, Joe Inglima. Joe and I talked BMWs for quite awhile after discussing the 2 cars they had available. I mentioned that I would be out of town the next day but would return with my wife to take a test drive 2 days later. I communicated with Joe over the next 2 days and eventually came in late afternoon 2 days after I first saw the cars. They had already sold one of the vehicles (both were very competitively priced) but the nicer of the two was still available. We took a test drive and decided to make the purchase. We figured that we would take delivery in a few days but Joe, Mike, the finance manager (I forget his name), and the detailing crew went to work and we drove away with the car 2 hours later. They even got us a great financing rate for the purchase. Bottom line, these guys were courteous, knowledgeable, and professional. They made this deal pleasurable...something that doesn't always happen when making an auto purchase. I would not hesitate to purchase another car from them 9n the future. Thank you Joe. Thank you Mike.

Happy owner of a new RDX

Apr 23, 2014

Last minute decision to go to Elite Acura and best decision ever ! Love the salesman, Al and my new RDX ! The site is moving eventually and that is a good thing because it is a very crowded cluttered lot and uninviting but once inside you won't be disappointed. Al was not pushy and very knowledgeable. The whole process was smooth and enjoyable. I went in thinking of a used car and came out with a new car due to the reasonable pricing and trade-in deals. i definitely recommend getting the technology package. Had a mini van for 23 years and I am loving my RDX !

N. Dalwadi

Apr 20, 2014

Elite Acura provided us wonderful experience with outstanding service. Our salesman Gary Band was wonderful and he answered all our questions very well. He got us a great deal on the RDX. We were looking for particular exterior / interior color combination. Gary went out of his way to get us the exact color combination we were looking for. It was wonderful experience overall and we are very satisfied with the service we received.

Happy with my new Acura

Apr 18, 2014

The salesman and manager gave us the best deal out of three area Acura dealers.

Michael P.

Apr 18, 2014

My car was totaled so I needed a car in a hurry. I walked in off the street and Gary Band greeted me. I said I wanted to test drive a TSX and with 5 minutes I was doing just that. Two days later I purchased the car. There was a chip in the grill which I wanted repaired/replaced. It was done prior to the pickup. No haggling. Gary even took care of filling the tank and returning my rental. I hope the quality of the repair facility matches the competency of the sales staff.

Al Mascia

Apr 17, 2014

Giovanni Paparo was Great,the best car buying expirence I ever had I will tell everyone I know that Elite Acura is a fantastic dealership and your sales staff are all fanomimal.

Marie D.

Apr 10, 2014

I am very satisfied with the service I received at Elite Acura. Giovanni Paparo helped us as soon as we approached the door. I am thrilled to be a new owner of a white TSX. He met my needs financially & will be preparing my car. Great service. Thanks so much.

Kim

Apr 7, 2014

Nice process without feeling stressed or pressured. We were able to negotiate a payment tht worked for me. Giovanni is a great salesperson. I would recommend him to friends and family.

Nina

Apr 7, 2014

After multiple nightmare experiences at several other Acura dealers in the area, I finally purchased a car through Elite Acura and had an amazing experience. Everybody in the dealer is friendly and most importantly there to help the customer . Joe Torres helped make the process painless and quick . Extremely happy with my car ! Glad I chose Elite!

Michael Robinson

Mar 26, 2014

Our salesman Justin Kirkwood assisted us a lease buyout. Elite Acura worked the deal to buyout a lease from a relative and made the process very easy! We purchased a TSX and will now use Elite for Service. Thanks for a painless process.

Chris P.

Mar 25, 2014

I bought a 2014 RDX from Elite last week. Justin was my salesman. He got me a great deal with the monthly payment I was looking for. I had explained in advance that I needed to be on the road by a certain time, so Justin helped do the prep on the car himself to help me stay on schedule. Philip was very helpful in explaining the additional coverage options that were available, and got me a great price on extending the warrantee by several years. This is my third Acura, but the first time I bought from Elite. I'm very happy with how I was treated, and would recommend them to anyone.

Elise

Mar 25, 2014

Just leased my first Acura and had a wonderful experience! Gary Band was a great person to work with and was such a big help. He definitely helped make this decision easier. The entire staff was very welcoming and friendly. Thank you all!

Margaret

Mar 22, 2014

My experience was great! Giovanni was wonderful - answered all of my questions. Very nice, never felt pressured - truly nice experience. Everyone I met was very friendly. Car is beautiful!!

Jamillah-NJ

Mar 15, 2014

What a wonderful experience Elite Acura provided me with excellence, outstanding and amazing service. Justin took care of all my needs. Harry delivered protection that gives me a peace of mind with a warranty that fits in my budget. Michael put the icing on the cake by securing the deal. I must say the service that was provided to me purchasing my Acura MDX gives me a piece of mind everyday. To all the staff at Elite Acura I'm glad to be a part of the Acura family.

Bill

Mar 14, 2014

My wife and I and our young child stopped in on a Thursday night, later in the evening. Giovanni Paparo greeted us and the process began. The vibe my wife and I received was one of genuine care for what we wanted. I've purchased several cars and have never been treated with such respect and honesty. The entire process was smooth and for the first time ever, the best price was presented to me first. Elite Acura along with Giovanni and Phil want to build relationships beyond just a quick sale. They truly want to build lasting relationships to make the customer feel appreciated. I was able to lease a 2014 MDX, which is amazing by the way. After three years I will sit down with Giovanni again and repeat the process. The entire team is amazing

Rocco Luciano

Mar 13, 2014

Giovanni Paparo, the sales and leasing consultant, was great to deal with and was so helpful with any and all inquiries that i had. He made my buying experience as easy and smooth as possible. Will always come back to Elite Acura for whenever I need a car again and will for sure refer him to anyone

Love my new Acura

Mar 12, 2014

Gary Band at Elite Acura made out recent new car buy experience an outstanding one. He took the time to listen to what was important to us in our purchase, and made that his priority. We truly felt that he was working with us to find our new car. The entire Elite Team is top notch! This is our third car from Elite Acura, and this time was definitely the best by far. So impressed!

SatisfiedBuyer

Mar 11, 2014

I didn't plan on getting a car the same day I thought about buying one......well it happened. Justin is knowledgeable, friendly, professional, and very helpful. He found the best car for the best price that best suited me. I have already recommended him to all my friends and colleagues. Thank you for the awesome service.

VinceM

Mar 11, 2014

I wanted to share my recent car buying experience at Elite Acura. I am not a person who writes many reviews but I felt this was necessary because of my recent purchase/ lease. Giovanni Paparo was extremely patient and accommodating. He is the gold standard for customer service. I work in a service environment and Giovanni was head and shoulders above what I see on a daily basis. I threw him a curve ball late in the process with a car color change. Giovanni walked me out to the lot and I picked a different color with new VIN number that he had to change the paperwork. All of this on a late Friday evening. If you reading this, please visit Giovanni at Elite Acura when looking for your next car. The sales manger Michael DeMarco was great as well, and the Finance Manager was extremely nice and efficient. He explained all the documents and had me out if there in what seemed like 5 mins. Acura's are great cars and Elite the best dealership to buy/ lease your next car.

Tina R.

Mar 10, 2014

Justin is such a nice, helpful, informative salesperson. I would recommend Justin to anybody !

AlanL

Mar 8, 2014

Our sales person, Giovanni Paparo, was extremely helpful. We were able to find a great car that met our needs and the finance team worked out a great deal. They even kept the kids happy with snacks. Great experience!

Andrew

Mar 8, 2014

I had a great experience with Elite Acura. Justin and the rest of the staff were extremely professional and easy to work with. I highly recommend this dealership.

Dan C.

Mar 8, 2014

I run a bust schedule like everyone else. Each time I call my service adviser at Elite Acura (Scot Fuhrmann), he makes sure I am in the front door at the time I need and out the door quickly. Moreover, he takes time to explain additional services that I need not that are extras. Scott is diligent team member at Elite always focused on doing what's right for the customer.

Enoch M. Streeter

Mar 8, 2014

Very pleased with the initial car buying experience and the most recent maintenance service appointment. The car wash experience should be a little more detailed, i.e., vacuuming, cleaning door jams, etc. Overall, very satisfied!!!

happy customer

Mar 8, 2014

Excellent service! I recommend talking to Justin! He's very helpful and informative.

Mr. Steinberg

Mar 8, 2014

Best car buying experience thus far! Justin Kirkwood was extremely helpful and patient with the entire process! He walked me through every step of the leasing process which I was unfamiliar with. He's very professional and knowledgable in regards to his profession. He is definitely the go to person at Acura Maple Shade! Thank you Justin for great service and true dedication to making your customers satisfied.

EJay83

Mar 3, 2014

My experience with Elite Acura has always been excellent. The staff at the Elite Acura service department genuinely care about their customers and always offer sound advice when it comes maintaining your vehicle. There is no other place I would rather bring my Acura MDX. The prices are fair and competitive. There are other dealerships that are closer to where I live that are capable of working on my car, however I am sure they could never beat the overall customer satisfaction experience at Elite Acura.

Kristen

Jan 28, 2014

Giovanni Paparo was amazing!!!, He was very knowledgeable and found me exactly what I wanted. Everyone was extremely helpful and friendly! I would recommend Elite Acura to friends and family.

Lavall

Jan 11, 2014

Hi everyone , I must say my experience at Elite Acura was amazing. My oldest son accompanied me and we both received a very warm welcome from Joe Torres my sales consultant, that put us to ease from the very start of my purchase process. His knowledge of the products I expressed interest in is remarkable. I am grateful to have had the opportunity to close a deal with respect and appreciation for my business shown to me at Elite Acura. I couldn't ask for more and needless to say I am confident I will recommend Joe to anyone interested in purchasing an Acura if ever I should come across a prospective buyer. Thanks so much Joe at Elite !!!!!!

Whitney

Jan 11, 2014

Giovanni was very helpful and personable! I would recommend him to anyone looking for a car at the Elite Acura dealership.

Mel

Jan 5, 2014

if you're looking for a new/used car, i highly recommend talking to Joe Torres from Elite. Not only is he friendly, but he is very knowledgeable. I appreciate his patience with me while making my decision to purchase. I absolutely love my new RDX.

Lee

Jan 4, 2014

I had a great experience buying my new 2014 Acura from Joe at Elite Acura. He was very detailed in each step of the process and even stayed an additional hour after closing to help get the deal done. He also followed up to make sure I was completely satisfied. If there was only more people like him in the industry. Thank you Joe and thank you Elite for the awesome car buying experience.

bkose

Dec 30, 2013

Originallay I was going to get BMW!! Just went to Acura to check the deals and see what they have but walked away with my new acura TL. sales man Giovanni ( Great sales person) worked hard to give me a deal that i never thought i would be able to get.. very excited to put few years on my New Acura TL. Thank you

tim

Dec 27, 2013

Very helpful! Did everything I asked to get the car ready to buy. Would call him again if I am in the market for a car.

D. S.

Dec 11, 2013

Al Kaye and all associates in the office and service dept. were really great to deal with. We went there because of a buying experience by a relative. Would recommend Elite Acura to others.

United States Marine

Nov 25, 2013

Bought a 2011 MDX Tech Package, and its great. Great sales crew, i got what i wanted at a good price. They will show you the numbers right in front of you if you don't trust car salesman like i do. I recommend this dealer very friendly and professional.

E&S H

Nov 22, 2013

Buying or leasing a car can be a very stressful process but Elite Acura made our first leasing experience easy and smooth. Jose Martinez who is very friendly, helpful, and knowledgeable deserves most of the credit. My wife and I had gone to other dealerships looking to lease a vehicle but could not decide on the car or price. Acura was not even one of our original options. After I casually stopped by Elite to look around and talked to Jose on a Saturday, I decided to take my wife back the following week because of Joses friendly and helpful service as well as the nice looking RDX. We decided to lease a RDX that day. When picking up the car, the financing and paperwork process was also efficient. Jose was very patient in explaining all the details about the items and technologies in the car to us. Thanks to Jose and Elite for making our first leasing experience less stressful. E&S

Linda NJ

Nov 22, 2013

Two weeks ago, I purchased a 2014 ILX from Elite Acura. I had delayed purchasing a vehicle because nothing really suited my needs or impressed me. Furthermore, I was loooking for a good trade-in price for my GMC Terrain. So with this mindset, and some curiosity about the new Acura models, my sister and I stopped by this dealership. As soon as we walked into the showroom, we were greeted by the salesman that I now rave about to my friends and co-workers -- Joe Torres. He never hovered over us in order to force a sale. Instead, he gave us room to look around and ask questions about the vehicles that caught our attention. He was very knowledgeable about all of the Acura sedan models. As a former TSX owner, I knew his information was accurate because I had excellent service with this car. We decided to test drive the ILX and during the ride, Joe explained its various functions. By the end of the test drive, we were sold on a Silver ILX. Once back in the showroom, the car-buying process actually began and Joe introduced us to Mike, who was excellent with handling the finance matters. Since Joe was always nearby, we never felt shuffled around. As a matter of fact, while we were waiting for paperwork, he even took time to show us photos of his wedding. When we closed the deal, another dealership representative we met was equally helpful in explaining the various purchase packages. We were pleasantly surprised that this dealership was amendable to all of our requests, including the trade-in amount. I really don't like to drive, but I have been driving lots more since purchasing the ILX. Thanks to Joe and the staff at Elite Acura, I have an eye-catching car that's perfect for my commute to work. Without a doubt, I would highly recommend the team of Joe Torres and Elite Acura.

Linda, NJ

Nov 21, 2013

Two weeks ago, I purchased a 2014 ILX from Elite Acura. I had delayed purchasing a vehicle because nothing really suited my needs or impressed me. Furthermore, I was looking for a good trade-in price for my GMC Terrain. So with this mindset, and some curiosity about the new Acura models, my sister and I stop by this dealership. As soon as we walked into the showroom, we were greeted by the salesman that I now rave about to my friends and co-workers -- Joe Torres. He never hovered over us in order to force a sale. Instead, he gave us room to look around and ask questions about the vehicles that caught our attention. He was very knowledgeable about all of the Acura sedan models. As a former TSX owner, I knew that his information was not off base because I had excellent service with this car. We decided to test drive the ILX and during the ride, Joe explained the various car functions. By the end of the test drive, we were both sold on a Silver ILX. Once back in the showroom, the car-buying process actually began and Joe introduced us to Mike, who was excellent with handling the finance matters. Since Joe was always nearby, we never felt shuffled around. As a matter of fact, while we were waiting for paperwork, he even took time to show us photos of his wedding. When we closed the deal, another representative we met was equally helpful in explaining the various purchase packages. We were pleasantly surprised that this dealership was amenable to all of our requests, including the trade-in amount. I really don't like to drive, but I have been driving lots more since purchasing the ILX. Thanks to Joe and the staff at Elite Acura, I have an eye-catching car that's perfect for my commute to work. Without a doubt, I would highly recommend the team of Joe Torres and Elite Acura.

Ann

Nov 19, 2013

My daughter and I found Giovanni very personable, professional, patient, and was able to answer all our questions regarding the sale of our new Acura RDX

Grant Long

Nov 16, 2013

Working hard till 8:00 PM, smile, detail explain, great all around service with Giovanni Paparo. Thanks for waiting for the tow truck for my trade car.

slearn78

Nov 15, 2013

I could not be more pleased with my customer experience at Elite Acura. As a female consumer, most car dealerships make my skin crawl and I have had many experiences in the past where salespersons have made unprofessional gender-related comments as part of their sales tactics. This was not the case at Elite. Jose was friendly, professional and most importantly, respectful of my time. He and Phil gave me a great price up front - no haggling! When I arrived to pick up my new RDX and sign the paperwork, Jose took great care in instructing me on all of the features so that I would get the best driver experience out of the vehicle. When he was all done, I bet I completed all of the paperwork in 5-10 minutes, tops! This was by far the smoothest, fastest, and most efficient car leasing experience I have had. (As a reference, this is the 7th vehicle I have leased.) I would have no reservation in recommending Jose and Elite Acura to anyone looking for a great car buying experience.

Marcusjz

Nov 15, 2013

Great experience purchasing new car from Gary and the Elite team. This is our second acura in 2 years. The service team is awesome, they always go above and beyond.

Cynthia W.

Nov 12, 2013

Went to Elite Acura just to look at cars and get the feel of what I wanted didn't intend to purchase a car at all, but I DID. I'm very happy with my purchase I can't help, but smile every time I look at it. Jose was the first person to greet my daughter and I and he stuck with us the whole time. I was even the last one at the dealership and Jose did not leave my side. We went through many cars until I finally found what I wanted. Considering the fact that it was a busy Saturday and many people were at Elite Acura most sales person would have left and found another customer and once again Jose didn't. He made the figures work for me and very affordable and not to mention Jose was down to earth. Anyone reading this with hopes to purchase an Acura ask for Jose Martinez i'm for sure he will make it work for you. Also, I can't forget about Acura's finance department as well and Jose manager THANK YOU!!!!!!

Michael J

Nov 8, 2013

My wife and I purchased a 2012 Honda Pilot from Joseph Torres and we could not have asked for any better service and customer care then we received. We had been to a couple of dealerships looking for our next family car and we our beyond extremely satisfied with the experience we had at Elite Acura of Mapleshade. Joseph Torres, our salesman, was beyond knowledgable and showed extraordinary customer service to myself, wife, and son. I would refer this dealership and especially our salesman Joseph Torres to anyone I know of looking for a vehicle. Very Happy with the experience we had at Elite Acura :)

nawlinsgal

Nov 7, 2013

My MDX needed some work done, and not only did Elite take care of me with a loaner, they went the extra mile and got my inspection sticker for me as it expired. Matt went above and beyond to make sure I was safe and comfortable. I will continue to give them my business.

Andy

Nov 1, 2013

Nice easy fast great all around service i came all the way from lancaster to buy at this dealer they had the best deal around wroth the drive

ROCCO MARCHISELLO

Oct 31, 2013

MR.GIOVANNI PAPARO WAR AN EXELLENT CONSULTAT HE KNEW HIS JOB TO PERFECTION AND TREATED ME WITH RESPECT.AND INSTILLED TRUST WHICH IS HARD TO FIND TODAY.

TClark

Oct 29, 2013

Phil and Jose were very helpful from the moment I walked in. They answered all my questions and helped me find the right vehicle and I drove it off the lot.

Recent customer

Oct 25, 2013

We recently leased a 2014 MDX from Elite Acura and could not have been more pleased with the process. I especially want to mention Jose Martinez, our leasing consultant, who helped with the transaction and whose help and knowledge was greatly appreciated by us. Elite was very fair in the deal and in the end when we requested a color that they did not have on the lot, they were able to track one down for us very quickly and efficiently. This is the first time we have leased a new car and felt very comfortable in dealing with Elite. All in all a great experience. We would definitely deal with them again and would recommend them to anyone.

Knedragr

Oct 21, 2013

Elite experience. From the sales staff and upper management. Total care of sale was top notch. Please visit elite Acura. And you will compare everyone else to team at elite Acura.

AKSmith

Oct 19, 2013

I purchased a used car from Giovanni Paparo at Acura of Maple Shade. The car was detailed when we arrived, we took a test drive and everything was perfect. The paperwork had already been started and took less time than expected to complete. An overall great experience!

Tamaira S.

Oct 18, 2013

I would recommend Elite Acura to anyone looking to purchase a vehicle. The customer service Was excellent. Joseph T & Harry were the best when it can to purchasing the vehicle. The whole process was smooth sailing & I left with the car I wanted. Thank you guys I will definitely be back again when I'm ready for an upgrade

Chuck F.

Oct 11, 2013

Giovanni is truly a professional. It was a pleasure dealing with him......he knows his product, negotiates like a gentleman and delivers wonderful results. I'm happy to recommend him to friends and family.

SCOTTY TOO HOTTY

Oct 11, 2013

NICE GUY...GREAT PERSONALITY..SEALED THE DEAL!!!!!!!

Donna Gilber

Oct 7, 2013

I had a very pleasant experience. Giovanni Paparo, my Leasing Consultant, was very friendly and knowledgeable. I would definitely recommend him to others.

LindsayT

Oct 5, 2013

Giovanni Paparo and the team at Elite Acura in Maple Shade, NJ are awesome! The leasing process was fast and easy, Giovanni took the time to answer all of my questions and get a great deal on my new ILX. Thanks!!

Walesca Delgado

Oct 5, 2013

Giovanni Paparo is an amazing sales person!!!! He helped me out with everything I needed to do to get my car on the road. He was very patient and helpful!!! Highly recommend him!!!

Morris

Oct 4, 2013

Giovanni was very helpful and reliable individual...Hope to do more business in the future

mzkjgal

Oct 4, 2013

I dropped my car off last Thursday morning (September 26th) and I had asked for Maintenance B and a complementary car wash. I clearly remember putting my PRESCRIPTION RayBan sunglasses in the sunglasses compartment and when I picked my car up Friday afternoon - my sunglasses were GONE! I normally would not care but they are PRESCRIPTION and I USE IT FOR DRIVING! I called in - first of all the guy I was dealing with - Chris - does not answer the phone. I leave a message and I never got a phone call back. I then called again and got in touch with someone (I can't remember his name) and he wasn't very sympathetic about the situation at all. He told me that he would call me back to follow up but my phone has not rung once yet. So much for the follow up. I honestly believe that my sunglasses were taken some time during the service. It may not be the guys in the front but it definitely was during the oil change or when my car received a "complimentary car wash." I guess the car wash wasn't complimentary at all - it cost be about $250 after being charged $223 for the service. Needless to say, I will not return to get my car serviced at Elite Acura again. I just want to warn you all to watch out for your personal belongings while your car is being serviced!

pcwinkie

Oct 3, 2013

Whenever I go for service at Elite Acura for service, my service rep (Scott Fuhrmann) is friendly and listens to my requests and/or concerns. If I will have a long wait, he will schedule a loaner car so that I am able to complete the other things that I must do.I really appreciate what the entire service department does.

abstones

Sep 30, 2013

My wife and I were serviced as soon as we entered the lot. The sales team were polite and courteous. Our primary salesman, Ron Padgett, showed us three different MDX's; an '08, a '10, and an '11. Ron was able to negotiate a price that met our finances and we purchased the 2011 MDX. We do not have the car, as it needed to be detailed. We are scheduled to pick it up on Monday, September 30, 2013. The team at Elite, as a show of good faith, allowed us to drive a 2014 loaner until Monday. We are very happy w/ Elite Acura, Phil Poon, Ron, Harry, and the team of salesmen.

danielle borman

Sep 30, 2013

GIovanni was very helpful in selecting a new car that fit my financial needs.

Kaitlyn

Sep 30, 2013

It was a pleasure working with Giovanni. I got the car I wanted at a reasonable price!

StephP

Sep 30, 2013

I am a returning customer to this dealership because I loved my first car from them and the buying process, and loved the second time as well. Just bought an RDX at a great price with all the features I was looking for. Great staff and easy process. Love this place!

chucksfz

Sep 28, 2013

Very easy to work with. Fine products and excellent help and salesmanship.

joekop74

Sep 28, 2013

I was thinking it was time for a new car and after considering a few options decided an Acura TL would be a good fit. My experience with Giovanni Paparo was second to none, after seeing a vehicle I liked that they had, he along with his manager Michael DeMarco made it happen at figures that exceeded my expectations. Never once did I feel pressured to make a deal as they truly seemed more interested in my interest than making a sale. Upon completion of the deal Giovanni went out of his way to make sure I understood many of the features the vehicle had and helped me set up items such as voice recognition search that would have taken me hours of searching through the owners manual to figure out. Elite Acura was a wonderful place to purchase a car with and their staff exceeds all expectations. Thanks Joe

Zee

Sep 28, 2013

I did my research online prior to coming to the ACURA dealership . I walked into the showroom and was immediately greeted by Giovanni Paparo . He made my car buying experience worth while. He was pleasant, knowledgeable and patient with my indecisiveness. He was not a pushy sale consultant. He allowed me to take my time. I spent almost 5 hours at the showroom and walked out with a new vehicle. I would recommend Elite Acura and Giovanni Paparo to anyone interested for new and used cars.

Kelly Cree

Sep 27, 2013

The service was excellent and I already had a Acura TSX and loved how it drove. My current lease was almost up, so I was looking around for a new one.

Bobbett Malcolm

Sep 23, 2013

I had a great time Giovanni help me find the perfect car i was looking for in no time at all. He was kind, helpful, and knowledgeable about cars.

Karina Banks

Sep 20, 2013

Giovanni Paparo was extremely friendly and welcoming. His knowledge of this business exceeded my expectation. I would recommend this dealership and him to anyone.

travis

Sep 14, 2013

Salesman Giovanni Paparo was a great help in my search for a new car. He was very determined in getting me the best deal possible for the car I wanted.

Tran

Sep 13, 2013

Good service! Great price! I think Giovanni Paparo is a nice guy! I would recommend this dealer to my friends.

Donna Dovey

Sep 8, 2013

I just (yesterday) purchased a 2014 MDX. I want to let future buyers know that the people at Elite Acura or awesome. Jose Martinez and his managers were nothing but a absolute pleasure to work with. I was indecisive and they were very patient. I felt no pressure to buy and they truly did EVERYTHING I asked ....and more. Buying a car is a long and exhausting process for everyone however they made my time there enjoyable with many laughs. By the time my family and I left we felt like were part of their family. The car speaks for its self, excellent ratings and beautiful. The true consumer satisfaction is produced by the service and the experience. Mine could not have been better and I am extremely pleased with my purchase and my experience.

Jeff and Lisa

Sep 3, 2013

We dealt with Al Kaye, who was excellent. He listened and was exceptionally helpful. We bought a new RDX with the technology package. We considered AWD, but after speaking with Al decided on the front wheel drive. The closing process was painless as well. The facility was also great with two separate areas to wait.

Joe

Sep 2, 2013

The process of buying our new MDX was extremely pleasant at Elite Acura. We had visited two other dealerships and were pleased with the professional and accommodating way in which we were treated. Our initial contact was with Scott via the internet pricing department and when we arrived at the dealership we were assisted by Giovanni Paparo. He was well prepared and a pleasure to deal with. We would highly recommend Giovanni and Elite to anyone seeking to purchase an Acura.

Isabel Guerrero

Aug 31, 2013

giovannihe was very nice with us ,execelent services,he maked us very happy to bougth this car

Giovanni Paparo

Aug 30, 2013

Was searching for a rare 2013 6 Speed Manual TL with trimmings. Giovanni Paparo went above and beyond to ensure I recieved the right deal with the exact car i was looking for! Thank you to the Elite Acura team and for the greatest Auto purchase experience i have had in 20 years! Thank you, JC

Kate

Aug 30, 2013

This dealership made car shopping a pleasure. I would definitely send friends and family to this dealership.

mikekc10

Aug 24, 2013

Looking for a higher end SUV and decided on the ACURA RDX because of how it was packaged and the price. Really hate when you have to pick from so many different packages. Have only had the RDX a short period but so far very nice vehicle to drive. Al Kaye made the whole experience very nice. Did not get any high pressure from him or any of the other people we worked with. That makes buying a new vehicle enjoyable. So many other dealers were "What will it take to get into it this today". We got non of that like to say Thank You to Al for his patience.

Ryan Orloski

Aug 23, 2013

Giovanni was extremely helpful and personable. !! He answered all of my questions and helped get me the car I really wanted.

DALVIS RODRIGUEZ

Aug 22, 2013

VERY FRIENDLY AND FAST SERVICE I'M VERY HAPPY WITH MY NEW ACURA

CJ

Aug 17, 2013

Giovanni Paparo handled my entire deal from stat to finish with the utmost attention to detail and was service and client oriented. The deal he put together motivated me to drive three hours from my home town dealer to get the car from him.

Susan Hart

Aug 17, 2013

Giovanni Paparo worked with me for a very fair deal. He stayed late to insure my satisfaction. Everyone was nice! Thank you.

Stephen C.

Aug 16, 2013

We had an excellent experience with Giovanni Paparo at Elite Acura. Was haggle free and in and out in about 2.5 hours which in my experience is wonderful. Highly recommended!

Adam F.

Aug 15, 2013

Extremely satisfied with the entire process..No haggling back and forth, and no receiving sales pitch from the sales manager. Great trade in price and great price on vehicle. would highly recommend this dealership. The sales man Giovanni was great to deal with.

Saiyda Contee

Aug 15, 2013

I was really happy with Giovanni Paparo service I will send all of my family as well as my friends to him when they are ready to get a car.

Maria

Aug 13, 2013

Great service and a fair price, will be buying a car here again! This is my 5th Acura and many more to come. Giovanni was a class act and made the experience seamless. Thanks to the team at Elite and you will be glad you purchased or leased from them!

Deanna H.

Aug 9, 2013

Acura vehicles and sales consultants never disappoint! Giovanni Paparo did an excellent job! Very knowledgeable and straightforward. Made the buying process easy, and we have a new Acura in the family!

dmir

Aug 3, 2013

Giovanni was excellent to work with and answered all my questions and concerns about my new Acura TSX. I would highly recommend buying from him or the Elite Team. They are truly a pleasure to work with.

Frank C

Aug 3, 2013

This was a great experience in car buying. Adriano and Michael were awesome and we able to get me out of my lease and into a brand new car. I highly recommend to anyone in the market for an acura!

hondaphan

Aug 3, 2013

Full marks to Gio for understanding my requirements and modifying the deal to suit my needs. Did not feel rushed or pressured about the deal. Wish they were a little closer to get little more service. Overall, Gio did a great job of explaining the maintenance requirements and after sales care.

Subaru Buyer

Aug 3, 2013

Great experience! Go see Giovanni Paparo, he is the man and willing to work a sweet deal. Gabagool!

fscatrambone

Aug 3, 2013

Great people that were able to get me out of a lease and into a brand new car. The staff was extremely friendly and made my choice easy.

Mike W from Phily

Aug 1, 2013

Went to Elite Acura just to kick some tires. Was immediately impressed with the brand. But it's customer service that really sells the goods. That's were Giovanni P. excels. Check them out.

Mr. Cee

Aug 1, 2013

These guys are a rip off. They offer you nothing for your vehicle and are unwilling to negotiate a good price that I am able to get at another Acura dealership. They did not return my calls (numerous) to both the salesman and the sales manager. When the deal did go sour the Manager through the salesman under the bus. I couldn't trust a group of guys that don't even have trust amongst themselves. The GM is the only one that seemed to have a background in customer service and listened to me his customer unlike his sales manager and the salesman. I will never go to Elite again and not send a friend there either. There are other Acura dealerships around that will treat you like a customer who is there to make a purchase on his hard earned money VS treating you like you are their next victim for them to take advantage of and rip off.

ripped off

Aug 1, 2013

These guys mask problems well and once they make the sale they are by far the worst at common courtesy, like a simple return call when you have a concern or question. Its all hand slaps and fun busting it up while your sitting and signing all your documents but after that buyer beware. I recently purchased a used TL from these guys only later to find out that the car had multiple problems that they knew about and deliberately masked. The rims were painted and barely sealed as the paint started chipping shortly after I started driving the car. I also realized they had painted the leather that was in poor shape, again started to wear off after owning and driving for a bit. I also believe this car was in a flood but cant prove it as I am finding dried mud in cracks and crevices as I detail it. The sales manager Mike Greco is arrogant and will not return your calls. The finance guy Balal is a shyster as well, hes a fast talker so keep up or ask him to repeat or you will get beat. I have been purchasing Acuras for years and this is the worst Acura dealership I have ever dealt with. The service tech was decent but overall the entire operation comes off as they are doing you a favor. I refuse to take my car there any more for service and would tell everyone to look somewhere else or buyer beware.

FranMeyer

Aug 1, 2013

I stopped in on Sat, July 27 at 5:30 pm. We went for a drive in the MIlano REd TSX. We loved the car.Keith KAufman said he would send me a price quote with 6% sales tax and all other costs.I did not receive any info from him later on Sat or on Monday. I called the dealership on Monday I was directed to a Joe Torres who asked me who i had seen and told me he was going to direct the phone call to Keith. I asked him not to and said I would prefer to work with someone else. Joe responded to all of my questions, emails and phone calls in a PROMPT manner. He offered me a deal which i turned down. I was hoping for a phone call countering my offer. When none arrived I called Joe back. He was not in as it was his day off. I phoned Susan Rinaldi and she too was lovely on the phone. Joe was tracked down, called me promptly and I asked if they would accept $26,000 flat. he called me back very quickly and I arranged to go over and picked up the car.When I got there, Joe and SUsan were both kind to me. I had to wait for the paper work to be finished. Joe got me water 3 times, showed me all the gadgets on the new car. He was very kind and went out of his way to make my wait comfortable Susan got me a sandwich for lunch because I was hungry.Of course I would recommend these people at ELITE ACURA.I love the car and I would gladly send friends to Joe or Susan

Frank M

Jul 30, 2013

Recently purchased a certified pre-owned MDX from Keith Kauffman and had a great experience. Everyone I dealt with was honest and very accomodating. I really felt like they looked out for me and wanted to make sure I was happy and got the best deal possible. Certified pre-owned was the best option for me because they treat you like you spent the money on a brand new expensive Acura when you are getting such a better deal - mine came off a 3 year lease. Still get all the beneifts of a new car. Only had to deal with service department once (had wiper blade issues) they were all nice and did it at no charge since I just bought the car. Washed it for me too. I've bought a lot of cars over the years and this is definitely the best place I've found. I recommend this dealer to everyone I talk to.

Heather

Jul 29, 2013

My husband and I recently traded in our TL for an RDX. The process was smooth and painless. Would recommend them to anyone.

lzhang18

Jul 28, 2013

I want to start off by praising Elite Acura and the quality and professionalism that they showed me and my family when we were buying a new 2014 Acura RDX. Our salesman Al Kaye made our car buying experience painless and turned it into a very enjoyable one. He is pleasant, friendly, patient, and most importantly truthful. He actually listened to what we wanted instead of trying to sell us what they needed to get off the lot. There were no price bumps, changes to our agreements, or deceptions in our dealings like a certain PA Acura dealership did to us. We shopped three other Acura dealerships and found Elite Acura to be the only one that didn't play the typical salesman games that we encountered at the others. Do not buy an Acura before you give Al and his team at Elite Acura a chance to earn your business not only for the purchase but also for life!

rgreenblatt

Jul 27, 2013

I recently purchased my 3rd vehicle at Elite Acura. This dealership consistently provides top notch customer service. The sales process was smooth....and my experience in the service department has been excellent. This is a very nice place to do business. Oh, and the Acura vehicles are awesome!

AlishiaLayton

Jul 26, 2013

My experience at Elite Acura was GREAT and a blessing with my purchase of a 2004 Dodge Grande Caravan SXT! I have never had service like what I experienced here and with buying a used car at that. I was put with an AWESOME sales rep, Joe Torres! We had just had a baby and I wanted a minivan for the room. The van had come with after market 17 inch rims which is what had attracted me to the van in the first place when I found it online. One of the tires ended up have a leak due to a nail found (by their AWESOME Service Team). Joe had the safety of my family as his top priorty when he offered to switch the rims and tires from another vehicle. Joe made sure I knew what was going on through the process of buying my vehicle, he offered me something to drink, and just made sure that I was comfortable. I would highly recommend buying your next vehicle from Joe Torres at Elite Acura.

Angela Graham

Jul 25, 2013

Mr. Paparo was very pleasant and made me feel comfortable while leasing my vehicle. He will defiantly be recommended to my friend and family.

James c. Ross

Jul 25, 2013

Harry Helmer of elite Acura who was our sales consultant was very helpful, courteous and very knowledgeable about all the details of our new TSX . He has been our consultant for a long time and has always been there for every question we have. Great person. Elite Acura of maple shade is a very comfortable and relaxing dealership.

Andrea D.

Jul 23, 2013

My husband and I have been shopping for a used vehicle for some time and we stopped at Elite Acura. Giovanni Paparo, our salesman, was very honest and pleasant to work with. He treated us no differently because we were buying used. We received the same treatment and respect as if we were walking out with a brand new purchased vehicle. We purchased a 2003 Acura MDX. It's a beauty .... very classy and still looks like a fairly new car! Thanks to Giovanni Paparo for your professionalism and honesty! We also want to extend thanks to Tom the General Manager, Mike in Finance, and to Jeff Haaz, one of the service consultants at Elite. All made us feel very comfortable and happy with our purchase. Thanks Elite Acura!

ssabolcik

Jul 23, 2013

The Acura I have now is the first car I ever purchased. I went into Elite Acura with the car wanted, and a price in mind. Adriano worked with me to match my price, and he made sure that he answered all of my questions about the car before I drove off of the lot. Elite Acura does everything they can to help their customers and I honestly don't think I could have had a better car buying experience.

Mike Harmer

Jul 18, 2013

Giovanni Paparo and Mike Demarco did a great job selling us our RDX 2014. Fast, friendly, knowledgable and came in on day off to deliver. He was one of the best salesman I have ever dealt with and Acura should give Gio and Mike bonus checks. Very honest and straighforward.

Muney36

Jul 16, 2013

Al Kaye was great. Not pushy and very helpful. Very nice dealership, would recommend to everyone. Everyone was very friendly. Wd love our new car.

CGB

Jul 15, 2013

We just leased an Acura for the first time, and it was the best experience getting a new car we've ever had. Harry Helmer was extremely attentive to what we were looking for, and went out of his way to make sure we were happy with our decision. Their finance department was fantastic as well. I would definitely recommend that anyone looking for a new car go to this dealership, and ask for Harry!

John M.

Jul 15, 2013

Just wanted to take a moment to say what a great experience we had at Elite Acura. We were looking at a few sedans (Honda, Subaru, Volkswagen) and had just not found a car that we were excited about. We went to Elite Acura just to look at their cars, but didn't really think we could afford one. Once we started working with Keith Kaufman, and test driving a few models, we knew we had found the car we wanted. We were able to purchase a 2013 Certified Pre-Owned TSX with very low miles at an incredible price that was well within our budget. We would definitely recommend Keith and Elite Acura to our friends and family. Great service, great car, great price - it doesn't get any better than that!

oodibaba

Jul 15, 2013

con't,I am from out of state and when i purchased vehicle they promised that we'll get reimburse for the state inspection and emission.I got the call from the our representative and he asked me that y did i give them bad review and i explained that what had happened to us and all and then he also told me that since i gave them bad review he is not happy and he told me that we should be getting the check for state inspec (I also send out the receipt to them like 2 months ago and dealer called a month and half) but he not goona give me my reimburse check for state inspection.(conclusion.. they want review how they want not how they treat/do the business) This how they do........

John R.

Jul 14, 2013

I just leased an Acura RDX today from Elite Acura and was very pleased with the experience. The team of Justin in sales, Balal in finance, and Mike the sales manager were great to deal with. They were all very professional. The process was very smooth thanks to their being responsive, fair and honest throughout it. I would definitely recommend this dealership to others.

Deb

Jul 12, 2013

This is a great place to buy a car. They are honest, forthright, and caring (and a car dealership!). They give free car washes to all cars purchased from their place - as many as you want! I always feel comfortable when I am there and they are very hospitable...offering coffee or cold drinks while you wait for your car. My salesperson Jose is easy to talk with and very thorough when explaining the aspects of the Acura.

Kelly M

Jul 12, 2013

Buying my new car from ELITE Acura in Mapleshade was the best decision I ever made. I was looking for a 2014 Acura ILX and was not happy one bit with my experience at a different Acura dealership. However, the moment I talked to the internet sales rep from Elite I knew my experience there would be much better. Everyone at the dealership was extremely friendly and helpful. Ron Padgett, Michael Greco and Balal Rauf really took the time out to listen to me and make sure I could get the car I wanted in a price range I could afford. I didn't spend more than a few hours there and I seriously felt like part of the family by the time I left! The customer service there is beyond excellent and I am very satisfied with my experience there and my purchase (the car is GREAT too!). I would absolutely recommend friends and family to go there for future purchases and plan on going back there as well. I also cant forget to mention that if you're hungry - they'll make sure you get a nice chocolate chip muffin and something to drink - cant beat that! :)

Ernest

Jul 11, 2013

I hate buying cars, matter of fact, I would rather go to the dentist, then buy a new or pre-owned car. But, Joe Inglima and the Elite Acura team, made the purchase quick,easy, and painless for our pre-owned RDX. They let me take the car to my mechanic to have it checked out. This was amazing to me, because that was in Delaware County Pa some 30 miles away from Elite Acura. Some dealerships try to deny you this most basic option, trust me I have walked out of dealerships due to this basic right. Besides, I was financing the purchase through my credit union, and they said that was not a problem. Again, this is amazing to me, some of the dealerships that I went into recently, tried to run my credit the minute I waked in the door, and would not even consider what I was telling them. Joe was very flexible with us through the entire purchase. Joe, you were wonderful!!! Keep up the great customer service, it will keep customers coming back again and again. He kept in contact with us when we were at home, and made us feel at home in the dealership. Joe even got us refreshments during the final paperwork process. Thank you to Joe Inglima, and Balal Rauf !!!!!!!!!!!

Tonya S. Eaddy

Jul 11, 2013

I want to thank the gentlemen and the ladies at Elite Acura for their time and their attention and the excellent service that I received on my hunt for a new vehicle. After a horrible experience at a different Acura dealership where the salesman tried to sell me on a vehicle I did not want, it was refreshing to be treated like a valuable customer. Jose Martinez took the time to listen to my wants, my concerns, and my needs. Michael the sales manager showed the same concern. Balal the finance officer took care of me like I was not a first time customer. They all treated me like family. As a woman going to a dealership ALONE I expected from past experience to be treated like I knew nothing about cars or how financing works. These guys DID NOT treat me this way. I felt respected, cared for, and like they were genuinely concerned about me and my pockets. It was obviously they were concerned about making me happy. Where I didn't believe that I could possibly get into a BRAND NEW 2014 Acura RDX these guys made it happen for me. I don't think that I will ever buy from anyone else ever again. God bless Elite Acura. I honestly believe that it was HE that lead me there in the first place. They are truly the best.

nazalina

Jul 8, 2013

After looking for a car for 3 months, being at 8 other dealers. This place was great. The price, miles and customer service.They took care of me. Thanks Michael, Joe and Balah. I will be back for my next (Acura).

DanaJ

Jul 6, 2013

I had a very pleasant experience purchasing my pre-owned Acura TL from Elite Acura. Giovanni Paparo was very helpful and made the whole process very simple and enjoyable. Would highly recommend Elite Acura for any future purchases!!

LBrooks

Jul 5, 2013

I wasn't sure if I was going to buy or not when I went in, I was super hot and I really did not feel like shopping the lot. Keeping in mind I visited two other dealerships when prior to Acura. Long story short, I was able to get a great car (2014-13miles) with most of what I wanted at a price that allows me to still SHOP!!! Saying thanks to Giovanni and Michael Acura in Maple Shade, NJ!! NEXT TIME I COME I WANT LUNCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Christian Patterson

Jul 1, 2013

I just bought a 2013 TL and Giovanni really took care of me and made the whole process really easy and a joy!!! What these two men did for me was amazing. I have known Mike for years. We a bought many cars from him in the past. If you are looking to buy a car. Go see my guys they will take of you!!!

JessicaP

Jul 1, 2013

I received fantastic service from the elite Acura team! Highly recommend!

Madelyn

Jun 29, 2013

Always knew exactly what car I wanted, but the dealers I went to did not meet my standards. Came across elite Acura while searching on the Internet, and it has been one of the best decisions I've made. Even though I'm about 3 hours away from their location it did not matter once I reached my destination. As soon as I got there they treated me, and helped me the best way possible. Their customer service is excellent, and they're very professional. I guaranteed anyone that comes to elite Acura will find what they need. I am extremely satisfied with my purchase and their customer service. Thanks to all, but a special thanks to AL KAYE, and BALAL RAUF you guys are the best. Will definitely go back for my next purchase. THANK YOU ELITE ACURA!!!

Larry

Jun 28, 2013

I recently bought an Acura RDX from Elite Acura. It was the nicest experience I have ever had with a car dealer. They were very attentive, listened to my needs, and guided me through the process. They didn't try to sell me anything I didn't want and made the process as painless as it could be. Giovanni Paparo was excellent and when the time came to deal with the financials, Balal Rauf was helpful and explained the entire process. I would highly recommend using them. I am not a car dealer or was paid to write this review.

Mini Singh

Jun 28, 2013

excellent customer service, was very helpful in everything i.e with our budget, payments and everything I would highly recommend Mr. Giovanni for all your future deals. Good Luck

maryluong

Jun 25, 2013

Thank you Justin for helping me get into my new RDS Acura 2013 we enjoy it and will recommend you to friends. Ill see yiu next year!

Benny M.

Jun 22, 2013

Quick and painless. Both Gary Band and Balal Rauf were easy to deal with. A good experience all around.

BrandonMontgomery

Jun 20, 2013

I was very determined on what my next car would be. I looked at models across four different Acura dealerships in the PA & NJ area. I eventually decided to go with Elite Acura after researching a number of certified pre-owned models and finding a 2012 model within my price range when I was originally only looking for a 2010 model. In this case, Elite provided a very nice vehicle at a good price for a 2012 model. Regarding 2010 models though, this location was one of the higher priced locations when comparing similar 2010 models at 3 other Acura dealerships. The Dealership itself is by no means large, but I have been to much smaller in the area. New comers may be a little confused as to where to park and what entrance to go in. I know I was the first time I pulled in. Luckily, they will be building a new location down the street soon. Regarding the staff, they were very respectable and helpful when it came to selling the car. What I mean by this is that they are willing to help answer any questions you may have and make sure the car is ready for you that night. They were overly pushy, but they were rather confident (even a little smug) about their product. Be prepared with what you are looking for and the staff will definitely be willing/able to assist you. My salesman was Jose. He seems to be a pretty good guy. He makes sure to follow up with you if you decide not a purchase a vehicle immediately. He also knowledgeable about the cars on the lot. He gave me the impression that he was trying to look out for me regarding my questions about the pricing, so I appreciated that. Regarding Jose, I was pleased with his assistance. He answered all of my questions and made sure to have the detailing team buff an area I had an issue with. Overall, I'm happy with the choice I made with Elite. My car runs great and feels wonderful. Purchasing my vehicle was a positive experience with Elite. Following my purchase, the staff made sure to provide a very welcoming atmosphere where I felt as if I were a part of the Elite Acura family.

Sharukh Dinshaw

Jun 15, 2013

Like I said in my title the name says it all the staff over here is friendly, professional and caring to your needs they actually listen to what you want and work for it till you as a customer are satisfied. My Sales experience at Elite was with Giovanni!! I took my dad there to trade his Tsx in and get a new TL. Giovanni you are an Excellent!!! sales person Elite should be proud to have some one like you that works so hard and efficiently with their customers on their sales team. Thank You Giovanni for making this car buying experience a great one. I also would like to Thank one more person Bilal Rauf the Business Manager at Elite. Bilal you along with Giovanni went out of your way to make sure that out experience at Elite Acura was a great on. Thank You Sharukh Dinshaw/Rustom Dinshaw

Ruth B.

Jun 6, 2013

Everyone at Elite Acura was very helpful and friendly. Giovanni was an excellent source of information about the care and took me through all the electronics, which I knew very little about. I would highly recommend this dealership.

Recent Buyer of a 2010 Acura TL

May 20, 2013

Buying a car from Elite Acura in Maple Shade could have not been easier. The customer service was outstanding. They are willing to work with you under any circumstance. They also treat you as if you were a family member and make sure you feel comfortable in any type of situation. The managment was excellent. They make sure you get what you want. they want you to make sure your making the right choice and do not tr to talk you into anything you shouldnt do. The manager I dealt with was 100% understanding and helpful. That was only the begining. Elite Acura offered to replace parts on the car that were not even broken free at cost just to make the car look that much better. I recomend Elite Acura if you want to be sure of a great car with a great deal. They will work with you and make sure you are happy when you leave.

gd

May 7, 2013

Went to Elite on the advice of a friend who had recently purchased a vehicle from here and told me what a great staff they had. I found this to be very true! I got a good price on my trade-in as well as a fair deal on the new TL I bought. All of the people I dealt with; Keith, Balal and Mike were excellent and friendly. I will be in the market again very soon and will be back.

oodibaba

May 4, 2013

From my experience, We made a deal including accessories and they made bill for car price, tax and warranty which came up same as we made a deal but they didn't include accessories in that bill and i asked them how about the accessories and they said ohhh u will get it done whem u come here..i went got accesories and they asked for accessories money extra.. but i fought and they understood .. they wanted to take acessories off 1st time or wanted to wrk out some deal.. but i said i already paid for it y would i pay it for again..never ever go there again...

aimmee

Apr 26, 2013

Had a great experience here with Ron Padgett. Everyone went above and beyond to make sure I had a smooth and pleasant car buying experience. And I'm loving my new MDX. Thanks!!!

aaaab

Apr 15, 2013

Excellent customer service! I absolutely recommend going over to Elite Acura to look for a car. Not only are they friendly but they are very helpful as well. I am beyond happy about my choice to get my car from them and you will be too!

ab

Apr 15, 2013

I bought my first Acura this week and could not be happier! I went in this week to look at the cars and made a deal with them that night! The customer service was excellent. Not only do they make you feel right at home, but they make sure they get you the best deal they can. I would absolutely recommend going over to Elite Acura to purchase a car! Great service and great people!

Lax man

Apr 11, 2013

I have been buying cars for many years. I never experienced the level of service that Elite Acura provides. The Sales and service staff are the best. Thank you

SanhezVelz

Apr 11, 2013

We bought a 2013 Acura MDX from this dealership. Jose Martinez was a great sale person to work with and Mike was very helpful with trying to meet our financial needs. This was a great experience and I'm looking forward to doing business with them again.

83Pirate

Mar 18, 2013

Great place do to business. Honest & friendly with great selection and service. I highly recommend to everyone. This was out 3rd purchase from the dealer and every experience was better than the last.

Kfeerrar

Jan 25, 2013

Very nice people, not a hussle like many dealerships. Never felt pressured to buy. Good service team also, great hours (Saturdays!) and quality work at decent price.

Philipj3

Dec 13, 2012

Mike G and Justin are A ++++++ when it comes to customer service they are asset to elite Acura keep up the good work.Thanks Phil C

Leella

Sep 20, 2012

I have been a loyal customer to Elite for the past 6 yrs and 2 TL's later. My lease is coming to an end (4 payments left) they called me non stop for 3 weeks telling me that they can get me into a new TL for less then what I am paying. I drove 40 minutes so they can"appraise" my leased TL. What a joke! They told me that I was $5000 upside down in the lease!! REALLY?? Acura's always hold their value. So they "rolled' the difference into my payment which made it a small mortgage! I was so disappointed and will never recommend this dealer due to their lack of respect and insulting numbers! Don't go here-!

Dirtdiver1964

Aug 8, 2012

I Purchased my Acura MDX last year at a different dealership.When I purchased it I also purchased an extended warranty through Acura which I was told is a bumper to bumper warranty.I was having a problem with the Hands Free Link, it would work one day and not work for a couple of days only to work again. So I found an email address to the service department and asked if this HFL problem was covered by my extended warranty. He replied that I needed to send him a copy of the warranty which I did in PDF form only to be ignored, I do not recommend things unless I get great service, in this case I got no service at all.

mochman

Aug 6, 2012

Needed a new sedan, did my research and went to Elite Acura 1 hour before they closed. Saleswoman Susan Rinaldi was phenomenal at getting what we wanted and coming close to the price I demanded. She even called to make sure I was satisfied a week after I drove off the lot. The only thing to watch out for is the guy towards the end who tries to get you to buy all those other types of coverage. If you want the added fancy options, you can haggle down to literally a fraction of what they quote (I got scratch protection for 70% off what they stated). But he was pretty heavy-handed. Outside of that, I had a great experience and don't have a tinge of that cheated feeling one can get weeks after leaving a dealership. Do your homework, stand your ground and Susan is willing to work with you.

toyotaman84

Jul 11, 2012

the sales people were rude and very ignorant towards me and my 72 year old mother. they said they would call us if we got approved or not and they never did. so my mother ended up having to drive there only to walk in the show room and see our sales person and vinny talking, and when they saw my mother they quickly split up and walked away.

dilenia

Jun 28, 2012

Took my car in to get fixed in August 2011, they told me I needed a new torque converter. $3700 later it still ran bad. They replaced it again in December saying the tc was bad again. Still ran bad in May they tell me I need another tc plus the rest of the transmission. Took it somewhere else and it runs great now. They clearly do not know what they are doing. Contacting an attorney to try to get my money back.

3beans

Jun 12, 2012

This is the 4th Acura I have leased and buy far the best experience with least amount of sales games in purchasing a new game.I highly recommend the sales team at Elite and they aim to please there clients,

Herman33

Jun 6, 2012

We have purchased or leased 8 new Acura from them and one used Honda in the last 25 years. The pricing was always competitive, and the staff is easy to work with. This purchase was a 2013 RDX. The experience was a total pleasure and the car I wanted was in stock, and was ready for me when I came to pick it up. I traded a 2007 MDX, and after checking out prices on the web for the trade, I believe I received top dollar for my trade.Their service department is always courteous, and the car is ready when it's promised.They have two waiting areas. one of which is conducive to working on a laptop in a quiet atmosphere, or just reading. The other has a TV, free coffee & soft drinks and comfortable seating.

k0k0911

May 24, 2012

Elita Acura is a HORRIBLE dealership!!! DO NOT Buy from Them!!!!After coming to terms with a deal and leaving a deposit of $500, we were told that they would be trucking in our car because we didn't want one with 200 miles already on it. The car was supposed to arrive at the dealership after 2 days but after calling numerous times with no response from our sales guy or any of the sales manager they finally said they had located the car. They then tried renegotiating the terms of the sale by saying they were going to charge us NJ sales tax when the registration and primary driver for the car was in FL, probably trying to pocket the difference in the sales tax for themselves. We emailed them back that the sales manager no longer wanted to do business with us after we did not agree to pay for the NJ sales tax as that was not what they told us from the start and that we wanted to get our deposit back but they were completely unresponsive with our phone calls. At first we noticed that the phone would ring a few times before going to voice mail and after figuring out it was us calling they would send us straight to voicemail after one ring. We had to drive down 40 minutes after being unable to contact anyone from Elite Acura to get the $500 deposit back. When we got there we spoke with a sales manager who was sitting at his desk even though we called him 5 times while we were on the road. He took us to the private documents room and shut us inside so that no one else could see we had an issue with them and started slamming the cabinets when he couldn't even find our sales folder. He lied about not having a copy of our deposit payment as it was made by credit card and then magically it appears from the same folder a few minutes later. These people are a bunch of liars and scam artists so if you like dealers with liars, be sure to come here.

skim1206

May 24, 2012

This place is an Acura Dealership run by a bunch of used car salesmen or sub-prime mortgage officers. I am in the middle of purchasing a car with another reputable dealer near my home. I have already struck a deal that I was pleased with and the only detail we were working out was the trade in value. My car was in an accident years so the trade in value was less than what I expected. I put the purchase on hold to see if I could get a little bit more for my trade by selling it myself.The guys at Elite got a hold of my information from cars.com and repeatedly contacted me. I cordially told them that I was not interested and that I wanted to try to sell my car first, but they kept making promises and told me that if I came in they will make me an offer I couldn't refuse. So I reluctantly went there to see.After I arrived, they sat me down and asked me how much I was planning on putting down as a deposit and that I would HAVE to buy the car tonight or they will withdraw the offer. I asked them for their offer on the trade in and they offered $500 more than the other places.Then the manager (Mike) proceeded to exercise his used car sales tactic on me, trying to make me feel guilty about all the trouble they went through to find a buyer and the getting this car ready for me... blah blah and even getting nasty with me stating that my expectations were crazy and that I had to take this offer.Clearly they failed to understand the buyer. Prior to the Sales Manager (Mike) sitting down to try to wow his staff with his "amazing" sales skills, Gary sat me down and asked me a list of questions that his manager apparently dictated for him on a piece of paper and was asking me these questions while he was reading this paper. Gary didn't exactly instill confidence nor any professionalism.In spite of all the valid questions that Gary asked, Mike failed to understand why I was looking to trade in the car. Mike failed to understand where I was in the thought process and mistook me for a person who was impulsive and wanted this car right away. Eventually I will have to compromise and pay more than I want to, but I wish to do this after I have had a chance to think about thing for about a week at least. This sales tactic to trying get you to come in and badger you to make this choice tonight right away and make your compromise NOW! has no please in a high end dealership like Acura. The showroom at Elite Acura is a disgrace compared to others. Sales people there treat you like they are in Boiler Room selling junk stocks. Acura should investigate this place and either shut them down bring in all new staff and build a new more inviting showroom.

pmirenda

May 15, 2012

I brought my 2012 Acura TL in for an oil change and asked if they could recommend a good body shop to repair a gouge from a vehicle that hit me on the front bumper. Elte Acura said they could fix it right at the dealership within a few hours. They gave me a 2012 Acura Tl as a loaner and suggested I go out for a long lunch. I came back in two hours and my body work was complete and they did an excellant job. That is great customer service.

yuanqa

May 9, 2012

Have more than 20 emails about my purchase model, price charge etc. Decided to check the availability and was told "sold". Intend to buy similar model with the same quote, was told the quote was for "loaner car".STAY AWAY FROM THESE LIERS. THEY ARE NOT TRUSTABLE!

mooskers5

May 8, 2012

I just leased my 4th mdx from elite acura tonight. My experience was excellent and I could not have been more pleased. The sales manager, Mike Greco, made me feel like a valued and important customer and helped to make an excellent deal for us on a new lease. My salesman, Harry made the experience a complete pleasure. He even offered me his cell phone number so I could call him if I had any concerns or questions in the future. I also enjoyed seeing again my salesman (now in the finance department) from mdx #2- Balal R. who helped me to complete all of the paperwork. He made it quick and simple. All in all a great experience. I would highly recommend Elite Acura.

thezweeb

Apr 25, 2012

I had the pleasure of leaving Elite today with my third Acura in the last five years. We all have our car-buying horror stories, but mine ended the first time I walked into Elite's showroom five years ago. Their staff is friendly and courteous, knowledgeable and honest. They are extremely loyal to their customers, and it makes leaving their with a new car that much more enjoyable. I cannot say enough positive and good things about their team.

jeffbrenda

Apr 24, 2012

Great deals...Been here 5 times for new cars!! I would go out of my way to come to this dealership. Art made it so easy to walk out feeling good!

Mikbar118

Apr 18, 2012

We recently purchased our 3rd Acura from Al within the last 3 yrs. The reason for our 3rd purchase last week, was because our son totaled his RSX. We walked in when the doors opened at 9 a.m., and went straight for Al. Al could see the stress in my face due to the situation, plus we had 1 day to find a car! Al automatically led us to a trade he took in 2 days prior from the gal he sold the car to about 5 yrs ago. Al assured us that all the major work had just been done and had the receipts to prove it, which he graciously gave us to keep. The auto of choice, an 2003 Acura TL, had about 103,000 miles on it so our concern was there. Al said, "give me until early afternoon as I'll have my mechanic here put it on the lift and check it all out.". About 2 hrs later, he called us back with a full report on the amount of brake pads left, tire trends, struts, etc. We returned to Al with our check in full and made plans to pick the vehicle up 3 days later. The car was pretty rough looking (in a gals opinion), but Al assured me he'd get it cleaned up. And that he did! When we returned on Thursday to sign the paperwork, Al had the front bumper painted, the mats and rugs scrubbed, headlights glistening and the leather looking like new! In all of my years dealing with Al Kaye, never have we been let down. Al is the most honest car salesman I have ever come across. I can go on and on about little things with prior purchases he has done for us, but I trust you get the gist.You have nothing to lose by stopping at Elite Acura and finding Al to begin your new car search. The worse thing that can happen is that he does not satisfy your needs and you leave; absolutely nothing lost but a few hours. Acura is lucky to have an honest salesman on their side!

pcwinkie

Apr 15, 2012

Here are the highlights of those who helped me. First, the salesman, Ron Padgett, greeted me at the door. Next, the sales manager, Mike Greco, was very helpful and understood when I said that I had to return with my husband before I could make a purchase of a 2012 MDX. When I returned with my husband, the staff was very courteous. Mike showed us the service facilities and Ron got the car. The color was black which was not the color that I first wanted. However, after a great discussion & negotiation with Mike and Ron, I decided to borrow some money and they worked out a great deal. Then business staff member Balal Rauf helped us out. Phil Roon helped with the paper work. I said that I did not want to pick up the car at night so they could install the RESISTAL. Vincent Minniti, general saled manager, said that I would be given mats for the car when I picked it up the next day. I picked the car up on November 29th, 2011, and have been very happy since. Also, I just had a recall and the service department could not have been better.I, also, wrote a letter to the general manager Tom Alfinito thanking all those who had helped make my sale possible.

janinemcnamara

Mar 19, 2012

I had the quickest and most reliable experience at Elite Acura. I dealt directly with their general manager Vincent Menniti, who made my experience painless. I really appreciate his work ethics and dependabilty.I left the dealership feeling good and definitely would recommend them to all my friends and family. Again thanks to VInnie and his superb team!Janine Mcnamara

KellyA2094

Mar 19, 2012

I leased a 2012 RDX!!! This was my first car in my own name so I was very excited to have such a pleasant experience with the Elite sales team. I am very happy with the decision I made. Absolutely love the way the car drives and all the features that came with it. I recommend Elite to everyone and especially the salesman that worked with me. The boyfriend will be in need of a new car soon so I will be back there!!!!

Mugenfred

Mar 7, 2012

By far the best dealer we've been to keep keep up the good work and thanks for our new tsx if there is anything I need all I do is call or email mike he answers right back will recommend to family and friends cant wait for another acura

ChrisAcura82

Mar 6, 2012

After Looking at the Elite Acura Website and finding a couple car's that I was interested in, I went down to the dealership where Jose Martinez was waiting for our appointment. I have wanted an Acura TSX since they introduced the model and I was not sure if it would be affordable for me, and Jose along with Balal worked with me to make it possible!! Both of them were so professional, knowledgeable, and friendly and make you feel welcome, not to mention how well kept the veichles are. The atmosphere the employees of Elite Acura create is amazing, they make you feel like you are home and go out of there way to make sure you are having the best car-buying experience possible! They were so patient with me, brought around a few different cars and eventually finding the car for me ( 2009 Acura TSX ). During the paperwork preparation with Balal, he took the time to inform me of all the paperwork I was filling out in detail, what it all meant and helped me to make the best possible decisions for my car purchase. I have since returned twice to have a minor scratch repair done and upon both returns, Jose was there and greeted me in just the same was as in our first appointment, Asking about how the car is and if I was happy with it and if there was anything else he could do to make my car buying experience even better than it already was, though I can't imagine it going any better than it already has! Thank you both so much for all of your help in purchasing this wonderul car that I am so happy with and for making my car buying experience the best one I could imagine. I plan on owning nothing buy Acura's from here on out and purchasing from Elite Acura! I would absolulely recommend ANYONE looking for a car, especially an Acura, to purchase from Elite Acura!

LTFMDX

Feb 17, 2012

We arrived at Elite Acura on a busy Saturday afternoon on a "looking" expedition. For the last few weeks we have been test driving and visiting several area dealerships. and were not completely sure which vehicle we wanted. We took a ride in a 2012 RDX, it was not the right vehicle for us. Ron, our salesman steered us towards 2012 MDX, which we loved. Vinny presented some different scenarios, we purchased a 2011 MDX with low mileage, on the following Monday. How was our experience different? The dealership was clean and modern. Every employee we dealt with was friendly,knowledgeable and patient. You did not get the feeling that "you HAD to buy the vehicle right then and there, or you would miss the deal of a lifetime." Balal completed the transaction for us in a professional and friendly manner. On Wednesday, we returned again for the owners clinic, here again we were pleasantly surprised by how much attention is given to the customers and the quality of the event. The service department promises to be and equally pleasant experience... Perhaps, all our vehicles will be Acuras. Leo and Ruth

nickb75

Feb 7, 2012

I was helping my neice find her next car, we went to elite Acura to look at a vehicle she saw online, thats when we met Jose, the vehicle she thought she like turned out to be a manual trans vehicle, so then Jose showed us a beautiful 2006 Honda civic I was very impressed how the vehicle was cared for and I liked it. My neice was a little disapointed because it wasn't exactly what she thought she wanted.But then she drove it and realized how it had a lot of modern conveniences.She was starting to come around.But now we had to see if we could afford it, Jose and the staff did all they could and that little Honda became my neices next car! Thankyou so much to Jose and all the staff, taking care of my neice and putting her in a safe vehicle that I know she will have for years to come, Nick BassiP.S. she still wants to have it painted black!!

billsoko1

Feb 5, 2012

It's not often that any business exceeds my expectations. Fortunately for me I found one in Elite Acura. My initial online inquiry generated a very quick response from John Peckham( Internet Mgr),via email and by phone. When I showed at my scheduled appointment I was greeted and welcomed to the dealership by Mike Grecco,Sales Manager. After a breif introduction,I was introduced to Al Kaye(Salesmen) who was very attentive and accommodating to my needs.The negotiations were handled with patience and professionalism. The vehicle preparation and paperwork were coordinated with the utmost respect for my time.I feel I purchased a very nice vehicle at a very fair price. What made this experience memorable was the professionalism of Mike Grecco and Al Kaye.Together they made this my best car buying experience EVER. Thank you Elite Acura.I highly recommend Elie Acura to everyone.

baccilej

Jan 29, 2012

My experience witth Elite Acura continues to be outstanding. I am now driving my 3rd Acura purchased from Elite Acura. This is important to me as I live in the same town of another Acura dealer but continue my loyalty to Elite Acura.What else can I say - Elite Acura outstanding team continues to excel with great pricing, outstanding service, and a comfortable atmosphere. I am proud to be part of the Elite Acura family.I would recommend Elite Acura to anyone seriously looking for an Acura - you will not be disappointed with your purchasing and servicing experience. It is worth the extra drive.

jastewart88

Jan 20, 2012

Elite Acura was absolutely great. My husband and I have bought cars from carsense before and while they're nice, I think we had a far greater experience at Elite. The staff was great. They tried to feed us dinner. :) They went to lengths far greater than we could have asked for. I'm not the easiest person to work with but everyone was so patient and they worked with us to get us the price we wanted. I would highly highly reccomend them to anyone looking for a used car or new Acura.Not to mention I am absolutely absolutely in love with my car. Definitely the best decision.

abgilman

Jan 8, 2012

Balal Rauf has been a pleasure to work with every visit to this dealership. Most recently we had very minor body damage to our new 2012 RDX. Balal made sure this was taken care in a timely fashion while I waited and that the work was done correctly and to my satisfaction. Also, when I received the original tags they were damaged, and in order to make me happy Balal ordered me new tags which I will pick up next week. Once again my experience with Elite Acura is beyond my expectations. Balal Rauf and Al Kaye, who sold us the car, are friends for life. They always make me feel part of the Acura family, and I will always refer friends and family to them.Loyal customer for life,Bonnie Gilman

PattiLugo

Dec 30, 2011

I had an awesome experience at Elite Acura. First of all my husband and I stopped by on a saturday at closing time. Ron came out to greet us and took the time to introduce himself. I asked for his card and told him I would return. I went back on Monday. I was hesitant to buy right away do to a pending refi on my mortgage. I love the fact that this dealership didn't pressure me. Everyone was concerned with my comfort and satisfaction. Ron and Balal followed up with me and kept me informed, but they were never pushy, I felt like I was talking to a friend. I went back to buy my Acura TSX and I love my car. I have bought new cars in the past but this is by far the best experience I have ever had with a dealership. My husband plans to buy a TL in the near future. Thanks to all!

2012-TL-All-Wheel-Drive

Dec 14, 2011

What an awesome experience in purchasing my new 2012 TL! I have been taking my 2006 Acura TL to Elite for the last 3.5 years for service. The service department is unmatched. Recently I stopped into the show room to look a the new TLs. I Harry Helmer very quickly and had a comfort in dealing with him. I have purchased 16 cars and Harry is the "BEST" car sales person I have ever used. Not pushy, Very honestly, detailed, listens to your concerns, and I felt he was really working for me (which at a car dealership never seems to be the case). He got me an amazing deal on my trade in and new car. I was so pleased I sent a co-worker & wife the next day to Harry who then purchased a brand new 2012 MDX from him. Also very pleased! You can look around at other dealers but honestly I would not bother! Just go to Elite and ask for Harry! Life will be much better! I will not go to any other dealer.On a side note - the 2012 TL All Wheel Drive is an amazing car!

Jazzy3961

Dec 11, 2011

I went to this dealer thinking due to it being an Acura dealer that the quality of the car would be outstanding but it turned out to be a big problem and they won't due anything about it. I've called left messages about trade in or some type of replacement for $20,000 you think you would receive and excellent purchase, but I was wrong. I would not recommend anyone to use this dealer.I've only had this car for five months.

matthew.garrison21

Dec 7, 2011

Was told i would recive a car about financing, and never did. Would not negotiate prices AT ALL. No very good at making deals with people.

MatthewMadill

Nov 19, 2011

My wife and I just purchased a 2012 Acura RDX and our experience with Elite Acura was extremely positive. We visited three times one to initially look at the vehicle which Harry stayed late to show us. The second to bring in the trade in vehicle to be valued and finally last night to purchase. All visits were friendly and extremely professional. Harry is a very personable, motivated, non aggressive salesman that is always on the go. I would definitely go back to see him for any future auto purchases. Brian was very professional and profiecnt he offered us an extended warranty at a more competitive price than I could find anywhere online.

hicksst

Sep 23, 2011

This was a great experience for my husband and myself. We were very pleased with the way everyone treated us. We did get great advice and no one was overwhelming. For a day that I thought was going to be a long one turned out to be a very pleasant experience.

RoJag

Sep 23, 2011

My husband and I shopped for cars in previous years and did not have good overall experiences. Our experience with Elite Acure was very different. Our salesman and finance person was very kind and supportive. They answered all our questions and worked with us to make a deal on our Acura. I would definiely recommend Elite Acura to any friends who are in the market for a new vehicle. Thank you.

lisapizzo

Sep 22, 2011

My experience was excellent! i was driving a 2009 MDX and was looking to trade it in and would up leaving with a 2012 TL and i couldnt be happier. i love it! defintely will go back again.

ravilesh

Sep 10, 2011

My experience at Elite Acura was great. I had initially planned for a test drive on the 2007 Acura MDX that I saw online but ended up bringing it home with me. Everything was taken care of easily and the customer service was great. Special mention to Ron, Mike Grecco and Balal Rue.Also thanks to Raymond Simmons, my colleague, who recommended me to Elite Acura Maple Shade, NJ

thevan2s

Sep 3, 2011

We are now driving our 3rd Acura from Elite Acura. Time and time again, Elite Acura's phenomenal team has offered us impeccable service, extraordinary prices, and a comfortable atmosphere. We are proud to be part of the Elite Acura family!

jmo

Sep 1, 2011

The best customer service that I have ever received from a car dealership. They took the idea and wants of the costumer into consideration and I got an awesome deal on my car.

rwledo

Aug 10, 2011

Robin was quick to respond on internet inquiry and got back right away whenever I had a question. Keith was my salesman. I was concerned that the car would still be there, as I had a long drive to Elite. He made sure it was. We were able to get a lot done over the phone and email, so my time there was efficient. I drove off the lot with my new car, feeling I got a great deal and a great rate. Keith was very nice, and even made sure the rental car I showed up in was properly returned.

auntiejen

Jul 14, 2011

My experience with Elite Acura was wonderful. Jose Martinez was excellent to work with. I was treated with respect and there was never a feeling of pressure to buy or make a fast decision. I also had a very positive experience with Balal Rauf the business manager. I wouldn't hesitate to recommend Jose Martinez and Elite Acura, to anyone.

Andie318

Jul 1, 2011

Had a bad experiance with my TSX but thanks to Mike Glestein and Rich Ritter this dealership went out of their way to provide wonderful customer service. How these two handled my situation is perfect example of what customer service is all about. Would highly recommend this dealership to anyone with an Acura.

Yura265

Jun 29, 2011

I decided to take a day off work to test-drive an Acura TL and made an appointment TWO days prior. When I came in the car was pulled around and as I started to check it out, Jose came out and informed me that it was sold ten minutes ago. I have wasted my time coming all the way from Philadelphia. Needless to say, I will not even attempt to shop at this dealer anymore. - Yuriy

kbogle

Jun 28, 2011

I looked all over Pennsylvania and New Jersey for a used RDX. Elite Acura was the best dealership by far! They didn't try to talk me into things I didn't want (like other dealerships), they tried to get me exactly what I was hoping to find. Go to Elite and ask for Mike Glestein. He is the ideal person to work with if you are in the market for an Acura.

csarion

Jun 18, 2011

I believe in giving credit to those who deserve it. So here's my story: I visited a total of 4 Acura dealerships and Elite was the best one for me. Keith did an awesome job in showing me all the TSX features. I would definitely recommend this dealership to everyone. They also gave me the best price compared to the other dealerships I visited.I also had an awesome time at their new owner's clinic. Great food, prizes/giveaways and presentations. It was a great experience and I highly recommend it to all new Acura owners.I'm having a blast driving my TSX! Thanks again to Keith and the Elite Acura team.

jrusp

Jun 8, 2011

Al Kaye and the Elite Acura staff made our car leasing experience very pleasurable. I have no complaints and would surely go back to this dealer in the future for another acura.

dawnmulcahy

Jun 6, 2011

We had a wonderful experience at Elite Acura. We bought a certified pre-owned Acura TL for a great price and in beautiful condition. Susan Rinaldi and everyone at the dealership were extremely helpful and friendly. We are very happy with our experience and purchase.Dawn and Sean Mulcahy

mr./mrs gibson..

Jun 1, 2011

we traded our suv for the new wagon and we could'nt be happier..jose is a great salesman.the level of service and attention to our personal request was outstanding i also loved being one of the first people to own the new tsx...so far we're loving it.i only have one suggestion it should come with factory tint...

pegner

May 26, 2011

I had a great experience with Elite Acura. I was dreading the car-buying experience, but my salesman Al Kaye was absolutely wonderful to work with. He was honest and very easy to talk to. What I really liked was that he didn't try to steer me to a car that I didn't need or want. He was a great listener...and that is a rare thing these days. I would highly recommend that anyone wanting an Acura (and who wouldn't?) contact Al.

josher91082

May 25, 2011

I traveled over 2 hours to Elite Acura for a certified pre-owned '09 TSX. I had never dealt with them before, but they had the exact TSX (6 spd/tech) I wanted for a killer price.When I arrived, I spoke with the manager who hooked me up with Al Kaye. Al was extremely knowledgeable, patient, and helped me get the financing that worked for me. It took a little longer than I would have liked to close the deal, but it was well worth it. Honestly, it was the best price I had found on a certified TSX and they were very generous on my trade.Brian Dahms (the business manager) was efficient closing the deal. He was friendly, and I did not feel pressured to get any additional coverage for the car.A week later, I realized the car needed some brake work. I called Al, and without hesitation, he said bring it in and they'll take care of it, complete with a loaner.While this dealer is two hours away, I will not hesitate to purchase my next Acura from them. Their service and sales were by far superior to my local dealer that we bought my wife's RDX at. (MotorWorld Acura)I HIGHLY recommend Elite Acura to anybody in the tri-state area.

alisongaudenzi

May 17, 2011

We worked with Susan Rinaldi to buy our new car and it was THE BEST car buying experience we have ever had! She was so friendly and knowledgeable and we never once felt the pressure like you typically feel at a car dealership. Susan was quick to respond to our emails and phone calls and was very flexible in working with our schedule in setting up appointments. I can't say enough great things about Susan and the experience that we had at Elite Acura!

cky1652

May 12, 2011

I had a great experience at Elite Acura. I went there looking for a specific truck that they had in stock an it was exactly what i was looking for. I worked with jose, an he was very friendly an helpful with the whole process. They definitly did everything possible to help me out to get the truck at a great price. I would definitly reccomend Elite Acura to any one of my friends.

sarethmak

Apr 27, 2011

I am from Philadelphia, PA. I usually go to Sussman or Metro Acura dealer for my purchase/services. I have been searching online for a new car for several months. I made my appt with Susan. The first time I went to Elite acura, I found the car that I wanted 2010 Acura TSX. It was in my budget. Susan R. was my salesman. She was friendly and great. Balal was my financial person. He was great also. I called parts and spoke with TJ because I wanted to add a spoiler on my car. He was also excellent. He gave me the deal that I wanted. Everyone there was EXCELLENT!! I love my experience at Elite Acura. I will never go to Sussman or Metro Acura again. I will refer all my friend and fammily there.Thanks Elite Staff,Sareth M.

flipcamvballer

Apr 25, 2011

Mike was very courteous and understanding of my need for a car. He helped us make deal on a price I could afford and find a car that suited my everyday commute to school and job over the summer. Everyone was very friendly and courteous and engaging them in conversation felt like we were all friends off the bat. A very good dealership I highly recommend especially for the prices!

scelia

Apr 5, 2011

After roughly four years in a 2005 TL, I decided it was time for a change so I headed over to my favorite Acura dealership (Elite Acura) to look at a few cars. After test driving a few (with no pressure whatsoever), I decided on a certified pre-owned 2008 RL. The experience with Elite was top-notch from the very first moment I walked in the dealership, until we signed all of the paperwork and I drove off the lot. My sales rep, Andrew Fang, was extremely friendly and definitely approaches his job with an easygoing, no-pressure type of attitude. It was really refreshing and made the whole process that much easier. Balal Rauf, the finance manager who handled my case, was incredibly thorough, efficient, and professional. He explained all of my options to me in detail, and made me feel very comfortable with the whole transaction and the additional warranties that I decided would be a valuable addition to my purchase. Balal and Andrew definitely exhibit the kind of teamwork that helps to build a first-class organization. In addition to the overall experience at the dealership, I thought I received a very competitive price on my new car (better than any other dealership within a 50 mile radius) and an extremely fair and equitable value on my trade-in. Thanks again Balal and Andrew, and I would highly recommend Elite Acura to anyone in the market for a new or used car!!

AcuraK

Apr 2, 2011

All of the staff was very friendly & accommodating. They were knowledgeable from vehicle information to financing options & process. They made sure to work with me on pricing & financing without being too "pushy" as some dealerships can be. Great experience & would recommend friends/family to visit this dealership for their next Acura purchase.

MDXCGE

Mar 27, 2011

I went to Acura to look at the MDX. I've been through the car buying process so many times, and have had some bad experiences prior, so I was on my guard. I was greeted by Al Kaye who was friendly and patient. They had tables set up for a catered event they have once a month. They also have a drawing to give away a flat screen TV for everyone who purchased a car. A very nice gesture from the dealership. Michael Greco, who is a sales manager came by, said hello, and offered us food. He then gave me a price and said it was good. There was no haggling or the usual line (ARE YOU READY TO PURCHASE NOW). Instead they gave me the car and said take it home drive it and let us know what you think. The truth is that the price they gave me was untouchable by their competitors. I gave Turnersville Acura a chance to beat the deal and they couldn't even come close to matching it. The whole experience was a pleasure and the price was excellent. Thanks Mike.

donvito

Mar 20, 2011

I just completed a purchase of a certified 2008 Acura RDX with all the bells and whistles at Elite Acura in Maple Shade New Jersey. Let me say this was by far the best car purchasing experience I have ever had, and I am 44 years old. I had been researching a car purchase for at least the last three weeks and doing all my due diligence on new and certified cars. I even test drove a few different vehicles before I chose to concentrate on the Acura RDX. First of all let me say this was the first time I even drove an Acura vehicle.I was sold once I first test drove the RDX.It was just a matter of finding the right dealership and vehicle to meet my needs.I went to a few dealerships and Elite Acura was by far the most honest and fair dealership. Jose Martinez was my salesman and he was a great guy who I would recommend to anyone to purchase a vehicle from. I loved Elite Acura because it didn't seem like your typical car dealership that you hear about. It was a great experience from Jose to Vinny(manager) and Brian in finance. There were negotiations, but they were held in an honest back and forth way and we finally came to terms that I was very satisfied with.I bought this Acura for my wife and so far so good. Thanks Jose and Elite Acura,Anthony S. (Pittsgrove New Jersey)

tirwin

Feb 28, 2011

I recently purchased a CPO 2009 MDX at another dealer. (b/c Elite Acura didn't have any in stock to choose from.) There were a few things that needed to be done and the dealer was 75 min from my house. Elite Acura suggested I bring the car to them and they would take care of the problems so I didn't have to drive 75 min each way when the service only took about 45 min. Their customer service dept was excellent. Jeff Haas was very accomodating and took care of everything.

evosjunkie

Feb 23, 2011

NightMare - Would never recommend. Came in from out-of-state to purchase a used Evo - and was told that everything was in good working order, and was just serviced. They were friendly, and thorough over the phone, so I decided to make 300mi trek to take a look at it since it was extremely difficult to find the color and model I wanted at a decent price.I get there, and the car just looks beatiful - The first things I noticed is that the car was modified - a 3in exhaust, turbo timer, and intake. The sales rep promised that it was completely stock. I shrugged it off since they weren't major modifications and took it for a test drive anyway - thinking I would just do those mods at some point anyway. On to my next suprise, 5th gear had a terrible grind - at this point I was just ready to leave. I was furious that I had driven all the way out there to find out that the car had a grind. They then went on to tell me that it's a typical problem for the Evo VIII, and that it should be covered under the remaining Mitsubishi Warranty. So after some debating, and some money taken off - I decided to take it after reading that there was TSB for the grind, and Mitsubishi would fix it under warranty. I didn't want to leave without it- I took of from work, and drove all the way out there. Those weren't the best reasons, but I was comforted by the fact the Mistubishi would take care of it for free.So I get back to my hometown, and take it to Mitsubishi just to find out that the warranty was voided by the previous owner.So I had to pay out of pocket for the repairs - They offered no help or assistance and even ignored my calls for weeks until I threatened the BBB. They sold me a car they was supposed to be under warranty, but was indeed not.They ended up paying for half of the repair - and I in turn sold the car since it was such a bad experience with it. I was young, and because of that I was taken advantage of - I'd stay away from these guys as they are the reason I am now weary of shady sales people. Who the F tells someone there's nothing wrong with the car when they are traveling 300mi to look at it? Crooks. I'd look at Google's reviews - they're more on par for how shady this dealer is.

styme001

Feb 17, 2011

I did not even have to walk onto the dealership to receive unprofessional, sarcastic treatment. I've been researching a particular car for quite a while and decided to make an online offer; it was a low offer, BUT reasonable. Isn't that how this offer-counter-offer works especially with USED cars at new car dealerships? Instead of a professional "sorry we can not accept that offer at this time" I received "Im not sure if you missed a digit when you emailed in, but the number you gave is not working for me." I'm well over an hour drive away. If he were to have replied more professionally I might have driven the 1+hour to see the car and possibly made a higher offer based on my experience. I hope he is not an example of Elite Acura's sales force.Response from Elite Acura "Elite Acura wrote on 2/19/2011 2:02:58 PM:It seems there was a misunderstanding here with the reply from our dealership. The sales person tried to contact the customer and we had a wrong phone number. That is why the sales person said that you were one digit off and the number was not working for us. This was never about the price of the car, but the phone number. Sorry for the misunderstanding."That would only make sense IF I provided a telephone number in the first place. I don't like giving out my phone number so only provided an email address. They also emailed "We own the car for well over what you are offering" shows they were talking about price and not my phone number. Their response solidifies my opinion of Elite Acura lack of professionalism. Instead of simply apologizing, they fabricate an excuse.

DTAULANE

Feb 14, 2011

Al and his sales manager worked with me to get the price I needed and made sure that I was 100% satisfied in the purchase. The whole process was very quick and hassle free. I am extremely pleased with the customer service and respect they showed. Their top priority was to make sure I was happy with the purchase I made and this made the deal go extremely smoothly. It was the best car leasing experience I have ever experienced!

acura2010

Feb 13, 2011

After speaking with a Sales Rep by phone, b/c I was located about 3 hours away, I first asked about the condition of the vehicle and if there was anything I should be aware. I was was informed that the vehicle is in great condition and from there we agreed on a price. I informed the rep that I wouldn't be able to buy the vehicle until Saturday(three days from our conversation) b/c I was located 3 hours away. The rep said to follow up Saturday to be sure the vehicle was still there and not sold. I waited until Saturday, followed up with the rep, and said I would be shortly and should arrive around 2:30pm. The rep said he would hold the vehicle from the time we ended our conversation until I arrived that day. Once arriving at the dealership I was running about 1 hour behind due to traffic. I found the rep that I had been speaking with and was told that another person was test driving the vehicle that I had just driven 3 hours to purchase. After about 30 minutes of someone's "test drive" the sales rep replied, "ok, the car is back, it's a race to see who gets to purchase the vehicle." I felt disrepcted and lied to after our prior conversations. In addition, once I was able to see the vehicle in person, the rep said, "oh, also there are some scratches on the hood, an aftermarket exhaust, and some stickers on the seats." My reply was, "why didn't you inform me of these things when I asked over the phone." The reply was, "well I noticed them after we talked." He had all of my contact information and mislead me. After the terrible experience I still purchased the vehicle b/c it was still a good price for the vehicle. I was purchasing the vehicle with a check and was told the paperwork would take about 15 minutes. Needless to say I had to wait about 1 1/2 hours until I was able to start signing the paperwork. I would never revisit this dealership and would recommended anyone stay clear who values honesty and their time.

Laviscount

Feb 12, 2011

Great buying experience and great follow-up. Originally contacted by Michael Sullivan who provided me with a price quote based on what I was looking for. When I arrived at the dealership the staff could not be more helpful or efficient in handling the purchase of our new Acura TL. Thanks again

biglawman10

Feb 9, 2011

I just want to say, I needed a cosmetic repair done to my 2003 MDX which existed when i purchased my car used at Elite Acura. I didnt notice it at first, but when i did, i took it back to the dealer a few months later and complained to them about the broken vent. The repair to my air vent was not cheap, but working with Al, Tom and Deanna, they agreed to replace it at no cost to me as a courtesy for my past business and continued support. I have to say, everyone at the dealership seems really nice and very accomodating and i would recommend them to anyone! THANKS!!-Andrew L.

egf08003

Feb 4, 2011

It is simply amazing how professional the staff of Elite Acura is - all members of the staff. The Sales Person (Susan) treated me like an intelligent thinking being. The Sales Manager (Vinnie) did the same. The Business Manager was business like, effective and clear - simplifying the purchase process. Elite Acura treated me like I was making an important purchase; with care, concern and a true desire to ensure that I really was in the right vehicle at a price that worked for me. Having only purchased Honda's or Acuras for years - this time I wasn't exactly sure what I wanted to buy, and so I embarked on visiting other dealerships. The other dealerships treated me like a piece of meat - just to chew up and spit out - not really caring about my needs - just wanting to sell another car. Returning to Elite to discuss options, it became dramatically clear that this is the kind of company I chose to do business with. They've figured out how to run a successful business by keeping the customer's needs in the forefront. Thank You. I love my new Acura.

fromo

Feb 3, 2011

I had an excellent experience at Elite Acura. They gave me a great deal on used 2007 RDX, then gave me another great deal on my trade-in. Really bent over backwards to help me out. No pressure sale. I've been to other dealerships where they either ignore you if they think you won't buy, or hover around like vultures if they think you will. Elite Acura did neither of these things. A clean sale and an superior purchasing experience. Highly recommended.

Melissa81165

Jan 25, 2011

Everyone that I dealt with at this Dealership was fair, honest, friendly, and knowledgeable. I bought my 5 Acura at this Dealership, and I keep going back because of the overall service, and knowledge of this dealership. Plus, I simply love Acura Cars! The best value, and great quality cars!

Hindman

Jan 24, 2011

My wife and I purchased a used 2010 Acura ZDX and we could not have been more satisfied with the dealership itself and the two men we worked with. They quoted a fair price for the vehicle and offered several options (paint sealant and lost key options) but there was no high pressure sales tactics. We were also very pleases with the willingness of the Service Manager to locate the right vehicle. He had several ZDX's out as loners. We would recommend this dealer over any Acura dealership in the Tri State area.

achchaouch

Jan 22, 2011

What makes Elite Acura so good is the people that work for them. Mr. Jose Martinez stuck with me for months untill I found the perfect car in my price range. He didnt push me into getting the first car I saw like other dealerships would do. And for Bryan he made all the paperwork happen so I could get the car of my dreams. If your looking for a good car dealer and you stop by Elite Acura make sure you ask for Jose.

Elizabeth12345

Jan 16, 2011

Went to Acura Dealership to check out vehicles available. Never drove or purchased an Acura before. Wife was leasing a Mercedes C class which ends in March. Sales Representative Andrew Fang was extremely knowledgeable and helpful discussing Acura vehicles and the various options of purchasing and leasing. Wife drove the TL and loved it. Andrew and Vincent made the process very easy and dare I say enjoyable and gave us a deal we couldn't turn down. Got out of our lease with Mercedes and drove home in a new Acura TL - great car and great experience with Elite Acura! All personnel very knowledgable and attentive.

nwurst6613

Jan 13, 2011

What a great group of guys to work with! I came in on a snowy day and they were more than happy to help reach all of by expectations. It was my first time buying a car and everyone at Elite Acura was great with answering all my questions and working with me to find a car that I would love and afford--And of course!! A 2008 Acura TL.. It looks great, runs great, and i can afford it. I will definitely be back when it is time to buy a new car!

ALevan

Dec 28, 2010

This was one of the easiest buying experiences we have ever had! We were upfront with what we were willing to do and so were they. Al was honest, friendly and very willing to work with us. For the first time I did not feel like we were playing games. Our finance manager, Balal was very efficient and friendly as we'll. Great experience!!

FC08

Dec 21, 2010

I walked into Elite Acura angry & left w/ a smile on my face. I'd been dealing w/ Acura of Turnersville for weeks right up until they lied to me about my financing. Sick of the games I headed to Elite & walked out the same day a happy customer.The staff was great & played none of the typical games you usually expect. None of the "this is the best I can do" only to go talk to the manager for a better deal 5 minutes later. I told them what I could do up front & they gave me anawesome deal. I had originally planned to buy out my 07 MDX Tech lease, but instead left w/ an 08 Tech/Advanced instead. No games. No Lies. Just the good & honest folks at Elite who treated me right! I highly recommend!Also recommend avoiding the swindlers at Turnersville!!!

jcardonick

Dec 21, 2010

I did not think it was possible to have an even better experience than my first, but I was wrong!! I made my second acura purchase in 6 months from Tom Couch and the team at Elite Acura and the best way I can describe it is that it did not feel like a car-buying experience. It was a pure pleasure. Everything was simple, laid out clearly, stress-free. I was 100% confident I got the best price, the best value and the most amazing car I have ever driven. Clearly, the management team knows what they are doing to have such an amazing staff working for them. I can't imagine one thing that could have made this experience better. I told the folks at Elite I would never buy a car from another dealership after my first experience there, and I have stuck to my word!! Keep up the great work Elite Acura and thank you Tom for being so great in helping me get the best deal and feel so good about my purchase. Believe me, I am telling EVERYONE about my great experience.Jason

cinzia23

Dec 12, 2010

When I began my used car search I visited five major dealers in the Philadelphia/South Jersey area. I knew what kind of car I wanted, and I knew exactly how much I could afford. I visited an Acura dealership in Pennsylvania and left there feeling very upset by the way I was treated. When I visited Elite Acura, from the second I step inside their showroom, to the minute I pulled of their lot, I was treated with the utmost respect. I met with Al Kaye, a salesmen who has been working there for over 10 years. Al Kaye took the time to meet with me and find out what kind of car I wanted to be in, and how much I could afford. He was honest about the car and answered all of my questions; and if he couldn't answer a question he found the information out for me instead of giving me a bunch of you know what. I test drove a 2008 Acura TL and I have to admit compared to all the other dealerships I went to, Elite Acura presented the best certified used cars I have seen. They were all clean, detailed, and priced to sell! Michael Greco the Sales Manager was also extremely helpful in getting me in the car I wanted and at a price I couldn't beat. I would recommend Al Laye and Michael Greco to my friends and family... in fact the whole entire team at Elite was wonderful. So if your looking for a pre-owned certified Acura and you only want the best, I would highly recommend you visit Elite Acura in Maple Shade, New Jersey. I am so happy I have found a dealership that still knows how important great customer service really is. Cynthia & Ryan

PatGalen

Dec 7, 2010

I would recommend this Dealership. Andrew is great take work with, no pressure, easy going, and very patient. This is our first experience with Elite Acura, very professional, they take a great deal of pride with their knowledge of their cars and are very patient.

rgonz

Dec 4, 2010

Sales person was friendly did not try to push a vehicle on us that we were not interested in and he listen to what we were interested in and what price we were willing to pay for our vehicle. All the members we spoke to were very friendly and helpful. The process to purchase the vehicle was quick did not take more than a hour and a half.

jtkara7i

Dec 2, 2010

Susan,Hey its john, i just leased the 2010 TSX from you on tuesday night. I just wanted to say thank you, I know I came in there for a RDX and even though the deal was good, after sleeping on it, the TSX financially was the better choice for me. It runs great and I am out free from that Civic lease. I must say you have given Deneen and I two great deals, and you now have me as a customer for life. You didn't try to sell any car to me, but a car that fits me and my financial situation which shows me that you weren't pulling car salesman tricks but you actually care for your customers. Just know that in three years I am coming back for the RDX ! Ha ! See you in 3 years!Thanks again,John

lpodrat

Nov 28, 2010

We had quick service and a committment to our needs with the understanding of financial responsibility. The atmosphere could not have been any friendlier or supportive in answering all questions and respecting privacy in making our final decisions. Warrenties were purchased due to comfort with knowledge base of employees.

Debie

Nov 17, 2010

Elite Acura gave us a great deal on our TL. Our salesperson Al was super nice. There was no high pressure. After searching around, Elite Acura was the most imformitive and easy to deal with. We really would highly reccomend this dealership and our salesperson.

Janetmarie

Nov 17, 2010

Mike G was the most helpful salesperson ever. He was extremely knowledgable about all of the vehicles and extremely friendly. Mike was not our typical high pressure pushy salesperson He showed extreme patience while I took my time test driving each vehicle. He was always more than happy to let me take vehicles out for a second test drive. He made sure I felt confident on vehicle performance and features prior to pulling out of the lot. Upon delivery he made sure to assist me with setting all the vehicle options to my personal prferences. I will highly recommend mike g to everyone looking for an easy going, highly knowledgeable sales person working at one of the more unique dealerships. If you desire an Acura in south nj. Go see mike!

thehiggman

Oct 26, 2010

Susan was great. She was honest and she has continually followed up with me on the car and its features. I would highly recommend her to anyone. And Acura as a brand name cannot be beat. I walked into the dealership and she met me at the door with a smile and introduced me to both the TL and the TSX. Since I was a returning leasee with Acura she explained several options I had to lease. She followed up through email on what was going on and I scheduled a meeting with her to review my trade. She was immediately available when I arrived and the deal was done in no time. Susan and Elite Acura were a pleasure to deal with and I will consider them again when the time is right.

bkripp611

Oct 25, 2010

Awesome dealership, awesome employees. This was my second purchase from Elite and would hate to go anywhere else. No pressure sales, great followup to service. My previous vehicle was my first Acura and experience with Elite. It is the Sales and Service of this dealership that prompted my return for my next vehicle.

cpsicey0822

Sep 24, 2010

The entire experience at Elite was quick and painless. They were very friendly and helpful. The paperwork was processed so quick and Bilal was extremely knowledgeable and helpful. I have already told several people to get their next car at Elite and to ask for Al Kay. Thanks Elite!!

jenhemphill

Sep 24, 2010

Having purchased various cars, we have experienced the good and the ugly with car dealerships. As consumers we know they are in the business to make money, Elite Acura did listen to our needs and followed thru and we were able to meet halfway. This is definitely appreciated and it made it better that they were able to secure a GREAT rate on our financing. So thanks again Elite Acura for taking care of us and we hope to continue a great business relationship.

zoomerang

Sep 17, 2010

I take my car to Elite Acura because I live close by and I bought my car there.Almost every time when I go, I feel disgusted.Pretty much everyone in the service department or sales department is horrible.The service is so bad, I might consider driving 20+ miles to the Acura dealership in Turnersville.

jnerak

Aug 26, 2010

I want to recognize Dave for being a very professional and caring salesman. He did a great job of showing the available vehicles and their features. He did not pressure me, but called to followup with me. He worked with the manager Vinny to get me the best price for the car, and both were very pleasant to deal with. I did not have any hassles - they were cooperative and accomodating. I had a very POSITIVE experience buying from this dealership. The general manager is also very willing to meet and greet customers, and respond to their concerns. I recommend them highly.

dgalletti

Aug 24, 2010

My wife and I were just shopping for an Acura TL, and we meet Dave Spencer, Sales consultant. He made us feel very relaxed and was very knowledgeble about the vehicles he sold, new and used. We shopped the lot for Acura TL's, just to get an idea of their cars available. We were there approx. 1 hour and he did not force us into a test drive, but mentioned when you have more time stop back when you have time to test drive one of our vehicles. At the same time we asked for a trade-in value on our car. We were both satified with the value that Elite offered us for our car. It was a fair price.After we got back from vacation we meet up with Dave again to test drive a 2010 TL, and a 2008 TL-S.....And my wife choice the 2008 TL-S one of a kind available in the tri-state area.We picked up the car, and the Dave and team made us feel very welcome to the Acura family.If you in the area check out their cars...it will be worth your trip.

lamjones21

Aug 15, 2010

We had a great experience with the dealership and the leasing process. Everyone who touched our sale was extremely knowledgeable and professional. From our sales representative, Al, to the financing manager, Vince, to the business manager, Brian, who handled all of our paperwork. Even the General Manager, Tom, spent time with us while we were waiting for our financing. I will gladly recommend Elite to anyone interested in purchasing/leasing an Acura product. Thanks to all for making our experience such a positive one.

mtuff

Jul 29, 2010

Everyone at Elite Acura was friendly and very helpful. They gave us a fair price and helped us through all steps of the buying process. Tom explained everything we needed to know and helped us to get the exact car we wanted. We are very happy with our new RDX.

frlinden

Jul 23, 2010

This is an update from my previous post. Tom Alfinito contacted me concerned about my experience. He wanted me to be satisfied and to get me out of the lease for no cost he bought back the car form the leasing company. In the end Elte Acura came through and my things right.

kmostyn

Jul 21, 2010

I have been buying cars for over thirty years and I must say that my ACURA experience has been the best one to date!!Carl Brynko my sales consultant was the absolutely the most helpful and honest person to work with and I should know I am a marketing recruiter.Balal Rauf the business manager, lets just say this man loves his job and I can see why. He made the entire purchase end on an even happier note.I thank you all at Elite ACURA and you will be seeing me, my friends and family again and again.

harowitz

Jul 15, 2010

The fact that I would even take the time to go to this site shows you how impressed I was with these guys. I came in with prices from other dealerships and Tom Couch said he would do whatever it took to make me happy, and they did! There was no pressure and no sales tricks. There was no back and forth haggling. I told him what I thought was fair and Tom discussed it with Vincent Menniti and within minutes they had given me the best price for the new car and the best trade in value for the car I had traded in! Everything was so low key. They were great to deal with, and easily got me the exact car I wanted (as per color, interior, and technology package). The had to get it at an out of state dealership, but did it in two days! (I feel other dealerships would have pressured me to buy what was left on their lot.) I highly recommend that anyone interested in an Acura should go to Elite Acura and ask for Tom Couch. He was so very easy to work with, and took care of any need I had. Besides Tom, everyone there seems to have a "we are here for you" attitude. Vincent Menniti, the sales manager really showed me that he wanted me as a customer. Balal Rauf, the business manager made the paperwork a breeze, and fully explained the extended warranties and other options in a non-pressure manor. Very pleased with all three guys.BOTTOM LINE: I feel I got the best bottom line price and top of the line treatment!

eross4

Jul 8, 2010

It was a pleasure working with this dealership. They are very professional, courteous, and were understanding of my needs. They are very friendly and made me feel as if we had known each other for a long time. They were very knowledgeable about the product and extremely efficient when it came time to review the paperwork. I see no need to shop anywhere else when it is time to buy a new Acura.

Nissan07

Jul 7, 2010

I recently purchased an used car. Every one including sales managers were not co-operative. But I liked the car. So I took it. I would never make a purchase here again.I would never recommend this to any one. You expect some treatment when you spend over 20 Grand on a car.

deevecchione

Jul 3, 2010

Elite Acura is hands down the best dealer I have ever worked with! Two months earlier, I had the typical "dog and pony" show at another Acura dealer and left after 2 hours of what felt like a hostage situation. Earlier in the day, I visited yet another Acura dealer. Same thing and they didn't have the color I wanted, so we left. The folks at Elite Acura were wonderful! I spoke to Doug Hillman, sales manager, by phone around 2 PM. He had my MDX in his inventory. I told him exactly what I wanted, what I was willing to pay, and what I wanted for my trade. He told me that he could work with those parameters, provided my trade was worth what I wanted. I explained I'd be arriving with 2 small children in tow, and I didn't want any funny business once I arrived. He promised that there wouldn't be and guess what? There wasn't! We were promptly greeted and taken care of by Tom Couch, sales consultant. He was awesome and even helped out with the kids! The car was already getting serviced and we went to work on the necessary paperwork, trade appraisal, etc. They had a nice Lego table for the kids in the service waiting room, which was clean and very nice. I got everything that I wanted and great finance terms, too! Everyone was very friendly, playful with the kids, as well as professional. The finance manager, Balal Rauf, was also such a nice guy. He explained everything very thoroughly, including optional extended warranties and protection packages. I found him to be sincere and honest. We ended up getting Road Hazard Tire Protection and Resistall paint and interior protection (with 2 kids we felt we really needed it, especially with the light Taupe interior that I absolutely love!). We felt he gave us a good deal on both. There was never any pressure, just open discussion about our options. We are thrilled with our MDX! I'm not great with technology and the kids made it impossible to focus, so Tom promised to give me a full tutorial when I return for the running boards and Resistall application, as well as a loaner vehicle. Elite Acura is a 5 star dealer! Don't waste your time anywhere else! I got a great deal on my MDX without any funny business and I can't thank them enough for making my new car experience enjoyable.

frlinden

Jun 28, 2010

Leased a car 3 years ago, now I am turing it in, found out that the lease was misrepresented. I am being charged for minor parking lot dings, and that all four tires are notthe same brand. Calls to the leasing company are no help all all. would not trust these people at all.

kcusack

Jun 22, 2010

I recently leased a car from Tom Counch at Elite Acura, I am now hooked and I think I will only drive Acura's. The service at the dealership was impeccable. Never once was I made to feel that I was just another customer, from the first visit to the delivery where everyone congratulated me and shook my hand as a new Acura owner. Tom was wonderful, attentive and very professional. I will certainly recommend both Tom and Elite Acura to all my friends and Family. Karen Cusack

ZhongZheng

Jun 20, 2010

Elite Acura is the best experience i ever had. Tom Couch who is the sale Rep who took care of me. He is very knowledgeable and helpful! He treated me with respect and not like other dealership some reason dont take me seriously. OH Well its there loss!!! I was looking for a Mdx 2010 Tech package. Unfortuntily they didn't have the color i wanted. Tom Couch was determine to find the right color for me and he did. I was so happy everything went well!He took the time needed and was very prompt with response to my additional needs after leaving the dealer. Especially Vinnie the sale Manager gave me the Best price.Man I rank both Tom and Vinnie Beyond 5 plus for their work and Experence. Also i would like thank the fiance guy brian who given me the best rate for my Mdx. No doubt, I would highly Recommended my friends and family to this dealership. Thank You!! For the Excellent Experience at Elite Acura!!!! See You Soon!!!

lynchatc

Jun 11, 2010

Tom was great! no pressure from the beginning and really made me feel comfortable. He had all of the information and was very well prepared to answer all of my questions. I came back to Tom to make the purchase because of this. His honesty and respect that he gave me was more important to me than the vehicle.

jcardonick

Jun 9, 2010

What an awesome buying experience! From begining to end, there was no pressure and the team made me feel very welcome. I met first with Vince (the sales manager) who put together the best deal for me. From there, Brian in finance smoothly and quickly navigated me through the paperwork process. Everything was as promised (no changes, which I have seen many times when buying a car!) Every step of the way, Tom (my sales rep) was there to answer any questions. There is no question, I would not have bought the car if not for Tom and his approach to my purchase.Kudos to a job well done Team Elite!Your bosses should be very, very proud!

seckq

May 29, 2010

Tom Couch was both personable and very helpful in our car buying process. We were looking for a used MDX and although there was not one available on their lot that met our needs, Tom searched to find us just what we were looking for. The purchase process was simple and straight forward. Everyone we dealt with was professional, helpful, direct and honest. What was important to us was that the financing and paper work process be both swift and simple. Tom and the Elite team accomplished that and made what is usually the most frustrating part of buying a car very pleasant. I have had the car for a week and could not be more pleased! I highly recommend Elite Acura and specifically Tom Couch!

domenic

May 27, 2010

these guys are A class! i had a great experience from beginning to end. our salesman, tom couch, and the sales mgr, joe d'aurizio, were very knowledgeable and did everything in their power to ensure my wife and i were happy. we originally found a preowned 2007 tl on the elite acura website, only to find it all shined up and ready to roll when we got there...for another customer. we were upset, but had a few back up choices at another dealership. the problem was we really wanted to buy the car from elite as we owned a 2001 cl and their service dept always took good care of us. anyway, we expressed this to tom and joe. they asked for a couple of days to see if they could find something that fit our criteria. 2 days later, i get a call from joe telling me to be excited and to come on in, he found us a car...the car was in even better shape with less mileage than the one we originally intended to get. they did the best they could on my trade in and really worked with us on a great final number. my point is, tom and joe went above and beyond. they hunted down the car we wanted in under 48 hrs and gave us a killer deal. a lot of sales guys promise you the world and rarely have the follow through...but these guys did. if you want an acura, give these guys a shout. they didn't make it feel like i was buying a car...and that's kinda nice...

bebop

May 15, 2010

Tom and Vince were very professional , courteous and helpful. I had a very bad experience with Mercedes -Benz so I was looking for another car since my lease on my MB would be up in July. My daughter had purchased a RDX at Elite Acura and was so impressed with Vince and the great service she received and loved her car that I made Elite my first and my last stop . I purchased a MDX and I love it. I can't say enough about Tom Couch and how nice he was to work with.He not only made sure I got the car I wanted but he also eliminated any hassle with turning in my leased MB. I would certainly recommend Elite to all my friends.

sdyan

May 6, 2010

This low-key dealership lets the product speak for itself. No hype, no pressure. The friendly, knowledgeable, and notably accommodating sales staff inspires confidence in the dealership and its products. I bought an Acura TSX from Elite Acura... with the options I wanted... at the price I wanted. I am very pleased and would recommend this dealership absolutely. And I love my car!

shrosen

Apr 28, 2010

I have been a 5-time Acura owner, all of which were handled thru Elite (& its predecessor). Over the many years that I have had that relationship, I have created a friendly & positive relationship with both the sales & service departments. It is due to those relationships that I am pleased to be a repeat customer. In this particular instant, I was disappointed in my purchase of a 2009 TL (not due to any misdirection from my sales representative at the time) & recently discussed my frustration with both the service and management departments. With proactive & immediate assistance from them, I was able to upgrade from my '09 TL to a used '10 RL at a reasonable additional expense. Not only did Elite take the stress out of the transition, they stepped up to make something happen that I never would have expected, especially since there was minimal financial gain to them in satisfying that need for me. Clearly, that experience continues to support the reason that I am a repeat customer of Elite.

afhockey

Apr 2, 2010

Brian was my sales associate at Elite. He was very personable and provided excellent service along with detailed explanations of my new vehicle. He took the time needed and was very prompt with response to my additional needs after leaving the dealer. Vince did an excellent job working within my budget. I looked at Turnersville Acura prior to Elite and he beat their prices by far. Vince was very willing to offer the best possible deal. Both Brian and Vince maintained excellent customer service throughout my experience. I would definitely recommend this dealership to anyone. Elite Acura provided the best car purchasing experience to date for my family. I really look forward to continuing my business at Elite.

zakiyyah.pickett

Mar 31, 2010

EVERYONE at this dealership was fantastic. Quick, efficient, no pressure sales. The staff were prepared for may arrival despite the high volume of sales they have. I was excited about my purchase. All my options were considered to make sure my needs were met. I just have never had such a positive and pleasant buying experience!!!!!

s toub

Mar 19, 2010

This is our third Acura that we have purchased from Elite. Tom Couch was the best sales person we had! He greeted us with a smile, very pleasant, extremely knowledgable, returns calls promptly. It was a great experience. We got the car last night. We love it! He was the best!

thezweeb

Mar 4, 2010

I had an expiring lease with 3 payments left. From the minute I walked in the door, I was treated with class, and a no-nonsense approach. Al listened to what I wanted and within fifteen minutes, we had a handshake on a deal. Not one time during the process did any "gotcha's" arise. I was in and out of there in 2 hours, including introduction of my situation, discussion of new deal structure, test-drive, printing and signing documents.Prior to going to Elite, I went to a Lexus Dealer, an Infiniti Dealer, and called a Nissan, another Infiniti dealer, and another Acura dealer. Cars aside, I was treated best at Elite.

Arlenemitos

Feb 21, 2010

We met Jason at the Phila Car Show. My lease was up on my '06 Acura. I never rec'd a call from the PA dealer I bought from in '06. Jason was informative and friendly and we felt no pressure or urgency to buy. Everyone we were introduced to was great

durank

Feb 18, 2010

Everyone at the dealership was amazing and worked really hard to meet my needs. Our saleswoman Amanda was great she was so helpful and even gave me her cell phone number in case I had any questions. When I purchased the car she went through every After purchasing the vehicle she called the next day to make sure everything was okay with the car. The dealership offers new owner open houses for new Acura dealers and invites outside companies such as XM radio in to speak with the customers. Customers are invited and are able to meet the service team.

jls0678

Feb 9, 2010

I chose the rating I did because I had a great expierence at the dealership. The gentleman that assisted me in my car purchase were extremely helpful. They went above and beyond. It was great customer service and I will not go to any other dealership.

Laurab

Jan 27, 2010

I went to Elite Acura and Amanda was so helpful. I went in there with an amount I could spend and Amanda and the finance department took the time to work out every possible way to make sure it fit my budget, and they did! Amanda's knowledge with the differences in leasing vs. buying and vise versa, differences in the types of vehicles, and just her overall help was refreshing! The entire dealership helps and is honest in everything they do! I've never experienced anything like Elite Acura.

jegbert

Jan 26, 2010

Everyone at Elite from the sales person to the business (finance) manager friendly and helpfull. Susan went the extra mile. No hard sell just told me everything I needed to know and let me make my own decision. I had to bring the car back for a service visit and the staff were great there as well. The car was ready 10 minutes before they said it would be done. There are at least 2 other Acura dealers as close or closer (Elte is 45 minutes away and there is an Acura dealer in my hometown 5 minutes away) but I went there as the deal was that much better. I would definetly look for Sue Rinaldi if you need a car and I would shop at Elite

Kristeen123

Jan 25, 2010

I would like to start out by saying I normaly dread buying cars, but the experiance I had at elite Acura was outstanding. We came to the dealership not sure what we wanted and very frustrated after going to just about every other car dealership out there. We were just browsing the lot when Jon promptly came out and greated my wife and I, this surprised me because not one of the dealerships we went to did somebody come out. I made it very clear to Jon we were just looking and had no intension of buying and with out hesitation he made it clear to us that his responsability was to make sure we get all the information about their product... Never heard this before and was floored that this young man would risk working with us when he could have a customer who was more serious. In the end we ended up buying an mdx from Jon that day and I can't express it enough how excelent the service was and as long as Jon is selling cars I don't care if it's kias, my business will be going to him.

mbjlm

Jan 19, 2010

I recently purchased my new car, a 2010 Acura RDX w/ Tech package from Jason Eichenberg from Elite Acura. Based on my experience and most importantly recent dealing with Jason, I will never purchase another car from any dealer, unless it's Elite Acura and they have Jason working for them. Not only was I satisfied with the price of my car purchase, but the ridiculous amounts of knowledge Jason and everyone else at Elite Acura new not only about the car I was purchasing, but every option that was remotely possible for it. If there was anything they didn't know, or wasn't sure about, they had no problem admitting so and found the correct answer. Never bloated the truth. No sugar coating whatsoever. Elite Acura even gave me a fantastic deal on my trade-in. Price aside, at the end of the day I would have purchased from Jason at Elite Acura soley based on the knowledge of the car and the professional courtesy they provided me throughout the visit. For our next car purchase, our first stop will be Elite Acura. Hands down.

JohnZag

Dec 29, 2009

We stopped at Elite Acura to look at a used TSX for my son. Because he was "upside down" on the value of his trade, it had been difficult to find a vehicle he could afford. Between the fantastic price and the willingness of Balal and Joe to go the extra mile, my son not only got a car he wanted, he drove off with a brand new 2010 TSX. It just so happened that my daughter was also in the market for a car. Because of the fantastic deal and overall buying experience we had with my son, she also got a 2010 TSX! Now we have three Acuras in our family and are thrilled with each one.

DeniseMW

Oct 19, 2009

My experience at Elite Acura was a wonderful trip. I can't thank you all enough for your help in making my first Acura purchase a very happy one. I just love my MDK. I would recommend Elite Acura to all my family members and friends. Thanks again for everything. You guys are the best. Denise MW, Philadelphia

nlcsmith1

Oct 9, 2009

The service department, especially Brad Fluck, have been extremenly courteous and professional in all of my dealings. They make the customer appreciate the premium paid for the Acura name because of the way they treat the customer. Loaner care for service is especially appreciated.

tolik21

Jul 21, 2009

Deanna was very helpful in helping to resolve my transmission problem. The car was fixed after warranty with a considerable discount from Acura and dealership, and I had a nice loaner car to drive. They installed updated transmission and PCM. Cars drives great

lbibound1

Apr 30, 2009

Balal Rauf was my sales rep on a lease of an MDX almost 2 years ago -- he had just started at Elite and was very friendly and knowledgable about the vehicle. Before I left the lot he helped me synch my cell phone with the new "cool" handsfreelink system in the MDX. Well, I just bought a new phone and was having trouble synching it up with the car so I stopped into Elite today and looked for Balal to see if he could help me again. He was there and able to help...and remembered me from the initial lease of the vehicle in July 2007. He was once again very helpful...and friendly...and I told him I'd look him up again in July 2010 when I'm ready for next MDX.

tbadger17

Apr 27, 2009

I live in Chicago and was looking for a TSX with some very specific specifications. No one in the Midwest had the one I wanted, so I extended my search to the entire country. I found the one I was looking for at Elite and worked with Amanda Delayo throughout the processes. Between the time I first contacted her to the time the car was delivered to me in Chicago, Amanda was in constant communication. She let me know what I needed to submit to get the deal done and she made sure everything went exactly on schedule. I have dealt with many car dealers during long distance transactions and this was by far my most positive experience. Amanda did a great job and I would work with her again without a doubt.Make sure to ask for her! She is great!

henryd42501

Apr 22, 2009

The visit was excellent and the service from Balal Rauf and associates was extremely welcoming and pleasant. The experience was definitely different from other dealers, one with family oriented atmosphere, and taking care of my concerns with the automotive purchase. They have treated me with extreme care and will definitely be referred to family and friends. Thank you very much for the great service.Sincerely,Heng Dang

edward hauser

Apr 14, 2009

My wife and I purchased 3 acura xs from elite acura.the general manager tom alfinito was a true pleaure to work with.he took the time to explain every detail to us making this an easy process.the atmosphere inside the show room was well appealing and very tasteful.everyone in the showroom was always helpful and very professional.we had an problem with our Son's Acuras which required a new engine.scott fuhrmann offered us a car to borrow until the engine was repaired.he thought of customer car service before anything else.he kept us informed all the time.he was polite and very helpful to my wife.i came in last night for repairs to our acura and once again Tom alfinito was there to help and promised to pay for all that needed to get done. chris alfinito and rich ritter met me at the door with a smile and said can we help you.when do you ever go to a dealer and get that kind of service,they both helped us all the way through the process.tom alfinito must be a great general manager because his support staff is just wonderful.my wife and i will recommend to others your wonderful,caring,and support staff.tom thank you for all your help. alice/ed hauser 3 etna ct mt laurel nj 08054 8562739155

mabemm2544

Apr 14, 2009

I have been shopping for an Acura TL for about a month and have visited to other dealerships in the area. I cannot express the disappointment and treatment received from the other dealerships. However, I had received a call from Joe from Elite Acura, Maple Shade to come in to see the cars he had avai;able. I was so impressed by the pleasant reception, knowldege and the understanding of the buying process. The team of Joe, Balal and Vince work well togther and made my purchase go smooth and quick. The vehicle was what I wanted, the price was right and the customer service was excellent. Keep up the good work. Mabel Montford

onamission

Apr 5, 2009

When I stopped by Elite Acura to see their inventory of TSX's, Amanda Delayo came out to see if I had any questions. She was friendly and well informed about the 2009 TSX with technology package. She went over all of the features and answered any questions I had. I made an offer that day, and she and her sales manager counter-offered, but the I felt I could do better on the price.Amanda called me occasionally to see if I had made a decision to buy the car I saw there, but I told her I was going to wait. There was no pressure whatsoever. Weeks later when her manager decided he wanted to meet me at my price, she called me elated, and told me she could make the deal happen. My wife and I got to the dealer late in the day, but Amanda was able to get our paperwork completed quickly. She spend time going over the navigation and other features with us, despite the fact that the dealership was closing for the nite. She had to run in to get her purse before her manager locked the door. She then spent another 10 minutes with us on the tech features.The next day, she followed up with a phone call to see if we had any questions about the car. Definitely a great salesperson.

Sunburst

Mar 26, 2009

Yesterday my wife and I purchased a Certified Pre-Owned Acura MDX from Elite Acura in Maple Shade, NJ. From the minute we arrived at the Dealership we were quite impressed with the way in which we were treated.Our sales consultant,Balal Rauf was outstanding! Mr. Rauf went out of his way to make sure that everythingwas perfect, it was almost as if we were buying the vehicle from a very close friend even though we had never met prior to walking into Elite Acura. I should mention that we had looked at a similar MDX at another dealership which was much closer to our home prior to visiting Elite. We were turned off by the overall way in which we were treated at the other dealership and decided to further our search of dealers. Not only did we save a considerable amount in going to Elite over the other dealership but we have a feeling of confidence that we didn't come away with at the other dealership. My wife and I are in the hospitality industry and we believe very strongly in "first impressions". Our first impression from the minute we arrived at Elite Acura and sat down with Mr Rauf was that we were dealing with someone we could trust. The entire transaction was a pleasure. Thank you Balal Rauf for making this a very pleasant experience.Robert & Joanne Heffernan

Mhodzic

Mar 24, 2009

I'm normally not the kind of person who writes reviews, however, after my wonderful experience at Elite Acura, I felt compelled to do so. I dealt with a gentlemen named Ron Livingston. From the initial phone conversation until I was leaving with my brand new TL, the entire experience was truly pleasurable. After trying to work a deal with so many other dealers and rude sales people, i was sick of car shopping. I only wish i had called Elite Acura sooner. Even though it was a far trip for me, I would do it again in a heartbeat. Go to Elite Acura. Truly professional!!! They WOWED me!

dahlia72rn

Mar 17, 2009

My husband and I found our car online and thought this dealership was too far since we live in PA. I would travel even farther after my experience at Elite. From the greeting from Mr. D'Aubrizio, the sales expertise of Mr. Swan, to the final negotiations from Mr. Menniti, the sale was every car buyer's dream. I have never been a car dealership where the entire family is made to feel at home and interact with the sales team. The service was extremely exemplary and I would definitely return for my future Acuras.

acres

Mar 10, 2009

We have been buying car's from this dealership since the legend days.Well run operation from sales to service.The people are well trained,professional,helpful and most of all honest.We recently purchased a used cert.cl for one of our children and it runs like new.We send family and friends to this dealership knowing they'll have the same experience as we have.

lanaverruni

Feb 28, 2009

this was my first time buying an acura and it was the best decision I could of made! The car is wonderful and the service I received was exceptional! Vince menniti was a pleasure to deal with. I highly reccommend him! and I heard Elite Acura made him Manager. A very good choice on their part.

sneuvent

Feb 14, 2009

I have owned a 2004 TSX since 2003. With few exceptions my service experience has been excellent. When there was a problem with service, they have gone out of their way to make it right. They have given me no problem even with honoring service bulletins out of warranty. I had a buzzing speaker that I brought in to complain about under warranty and they told me there was no problem. Later, out of warranty I discovered there had been a TSB for this very problem. I brought in in, pointed out that I had brought car in before for this. They looked at it and said no problem. However, I then brought the service manager outside, and showed him the problem. He then took the car and they fixed the problem. Even gave me a loaner.I have had good experience so far in looking for another car, with sales representative.

lynwoot

Feb 7, 2009

Amanda was very friendly and personable a pleasue to work with. Chris, the manager, also was a pleasure to work with. After the purchase of my car, Amanda was available and took the time to help me with concerns. The service department was helpful and pleasant when attaching my new tags.

jmihalak

Feb 6, 2009

My family has been buying cars from this Acura dealership for over 10 years. Their sales people are friendly, honest, and helpful. We just bought a 2006 TL, and we were treated wonderfully (as usual). Our salemen, Brian Dahms, was honest, patitent, and caring to what our needs were. Not to mention Elite Acura's service department is the best I have ever seen! I keep coming back to Elite Acura because their cars are by far the best, their service is amazing, and their salesmen are honest people!I would highly recommend Elite Acura to anyone looking to buy an Acura.They are buy far the best dealership I have been to in the Delaware Valley.

Lynne714

Feb 6, 2009

Elite Acura was recommended to me by a friend who had a pleasant buying experience and loved her 2007 TL. I had never owned or even driven an Acura so I thought I would at least give it a try. The sales person, Amanada Delayo, was a delight to deal with. I told her exactly what I was looking for in a new car and when I planned to take delivery. She familiarized me with the 2009 TL, gave me an opportunity to take the car for a test drive and followed up by phone & email on agreed upon dates. During that time I was driving 'the competition' and kept coming back to Amanda & the TL. It was by far the best car overall for the money and the buying experience far outweighed any I have had in the my 30+ car buying years. I speak highly of Amanda & Elite Acura when expressing my recent car buying experience.

acuramdx07

Feb 5, 2009

This is my third Acura from that Dealership. The sales people are nice and friendly specially Amanda. She was very helpful with any technical questions and car selection. I would recommend her definitely as a sales person; she is not pushy and understands customer needs.Service: I think service department has been changed as well, back in 2000 I had some issues but so far I have excellent service, it is costly, hey but this is not a Dodge or Chevy.

khogeboom

Feb 5, 2009

My husband and I recently purchased an Acura MDX from Amanda Delayo at Elite Acura. We shopped around quite a bit before making our final decision. A good majority of our decision was based on the service that we received at the dealership, particularly with our salesperson Amanda Delayo. She was extremely helpful with the whole process, answered any & all questions that I had, and had a lot of patience with us throughout the sale. She was not pushy, like the many other sales people that we encountered....she simply represented her product well and was very obviously proud of the product she was selling. This experience, as well as other folks that we dealt with (Chris & others) will certainly make us consider purchasing an Acura from this dealership again in the future.Thank you to the folks there, it's a great group!

radams119

Jan 16, 2009

I always bring my MDX 06 to Elite Acura for service. Scott and Rich are the best. They both treat me like family and go the extra mile for me. I request Scott everytime. Everyone should request him as a service advisor. Scott always keeps me informed about what is going on with my car. He is honest and will always recommend what is best needed for my car. I have been coming to Elite Acura since 2001 since I had my MDX 01 before I traded it in for the 06. The service department is what makes me come back to Elite Acura. From the Service manager to each individual in the service department, these people are top notch. Thank you.

Scottypotty4x4

Jan 16, 2009

I brought my 2009 TSX in for it's first service. Everyone was pleasant and helpful. They even told me about a recall that was needed that I wasn't aware of. This was a great timesaver since I have a very busy schedule. They are first class all he way!

Mon2433

Dec 22, 2008

I took my 2004 TSX to their service department and I had a great experience. Everyone I came in contact with was very nice, and my car was fixed right the first time!!! I think the price was average. It was what I excepted considering the nicer the car, the more expensive it is to maintain and fix. I do not and will not take my car to any other dealership!

tilbea77

Dec 12, 2008

I went to Elite Acura to look at the MDX as my SUV lease was coming due. I was very surprised to see that the General Manager came out to assist me. Not only did he answer all of my questions he made sure that the MDX was the right vehicle for me. I never felt rushed even though I am sure he had many other responsibilities that needed his attention. I would not consider purchasing a car, new or used, from any other dealer.

hgreene309

Apr 16, 2008

I brought my Acura 2004TL in for service, there was a binding during parking in Nov. 2007. The power steering pump was replaced at a cost of $733.00. the problem still exist, but not as bad before. With my type of driving I dont do a lot of Parallel parking, were most of your drive is interstate.I brought my Acura 2004TL April 4, 2008 for service with a binding during parking; I was told that I need a rack steering system at a cost of $1,500.00. a week later I brought the car with the same problem.i was given a loaner car, my car was fix by replacing the power steering pump, hose, fluid and switching assy.Now my car is running fine, but I should not have to pay for this misdiagnoses and replacement part that cost me $1,500.00.

KidKid

Mar 6, 2008

Elite Acura's service department was only "average" on knowing what to do to fix a few problems on my 2003 TL. They did OK as long as my car was under warranty, I mean, I gave them second chances to fix things since it was thier nickle.However, as soon as my car was out of warranty I found a new place to take my car. Elite Acura charges more money than other dealerships. I won't be taking my car to them because I won't pay high costs for average service, knowing that I may need to return to them because they didn't get it right the first time.