Used Cars for Sale at ELK GROVE SUBARU in Elk Grove, CA

Pablo52

Nov 1, 2016

Jeremy was very upfront, no pressure presentation, enjoyable to work with. He was very knowledgeable and explained all the documents presented to us. Worked hard to make financing work.

Steven L

Oct 29, 2016

First let me state that it was my sons first new car purchase. Alan in sales and the Finance rep were fantastic! They retrieved a car with the colors my son wanted from Fresno. Upon inspection they found 2 chips in the windshield. I asked to have the windshield replaced. David Lang said there was not enough profit made on the new car to replace the windshield and he would only fill the chips. He did offer to reverse the deal but we had already spent a day and a half negotiating, paperwork and a down payment. So at this point my son said go ahead let them just use the filler.My opinion is that when you take delivery of a new vehicle and you find it flawed the dealership should make it whole again and not take a shortcut measure because they didn't make enough profit to make it whole again.I rate Sales and Finance a 5. Management a ZERO.I would recommend this dealership if you deal with a different General Manager.

LongZ

Oct 26, 2016

I went to Elk Grove Subaru for my first car. They gad the best deal and the most helpful people. I went to other dealerships, but this one takes the cake.

Mark

Oct 14, 2016

We purchased a new 2017 Forester 10/13/16 and worked with Bruce Cunningham. He was very pleasant, very knowledgeable and very professional. He was patient and explained everything about the car in detail. In a word, he was EXCELLENT and we would highly recommend him to anyone.

San Jose Subaru lovers

Oct 14, 2016

Paul and I wanted to see the new Subaru Forester, and we had heard about Elk Grove Subaru on the Car Pro radio program. We met with Mike Carlson on October 13th and in a very short time decided to buy a 2017 Forester. Mike was wonderful explaining all the features of the car and answering all our questions. He kept updating what to expect next so that we were aware of all that happened, Car buying was such a pleasant experience for us that we will recommend him to our friends. Even driving for 2 hours was worth it. And we loved the trip home in our new car,Also the financial Mike was terrific too and explained everything thoroughly.Thanks to everyone there.

hurd

Oct 11, 2016

Curtis did a great job he sowed me how to used all, I think the gadget on board. the trade in price was good . the wait was not long and deal was done. thanks to Curtis he keep thing going. The only thing i would say about Elk Grove Subaru and Curtis and I talk about this, Is that Elk Grove Subaru, had very little stock in hand and Curtis said that it is because the out back is sell fast and dealer and Subaru cant keep up. Marvin Hurd

Just me

Oct 11, 2016

Aaron answered all my questions and took the time to explain all the new computers on my 2017 Subaru. It was a nice change from some dealerships I have visited in the past.

Mildmanneredtrav

Oct 8, 2016

I dealt with Mike Carlson for the purchase of my new Subaru, and I could not be more pleased. Mike was low pressure and very personable. The whole process went quick and smooth. I drove away a happy customer, and will be buying here again when the time comes. I'd definitely recommend Mike Carlson and Elk Grove Subaru to anyone looking for a new car.

Janet

Oct 5, 2016

It was a very smooth and pleasant buying experience. Mike Murphy our salesman was very knowledgeable about the car my son and I purchased and was able to answer our questions easily. Mike Carlson the internet sales director was great to deal with also. The negotiations for our cart went very quickly and smoothly.

Michael Caplan

Oct 3, 2016

Bruce Cunningham made our new car buying experience an unexpected Exceptional Experience. He was efficient, informative and polite. I recommend Bruce without reservation!Michael & Louise

ccurlss

Sep 30, 2016

I was very pleased with my experience at Elk Grove Subaru. Bruce Cunningham was outstanding- extremely knowledgeable, helpful, and patient. Jeremy Remillard, my finance person was great.. Additional staff was very friendly and helpful as well.I LOVE my 2017 Forrester, and I'm telling everyone to go to Elk Grove Subaru to purchase one from Bruce!

Jackson, Linda

Sep 27, 2016

Bruce Cunningham was amazing. Knowelegable, informative and very very patient. The whole experience leasing our 2017 Forrester was absolutely painless. Bruce was so helpful in showing me all the new features that our 2014 didn't have. I would recommend Bruce to anyone!!! One of the few honest and fair salesmen I've ever dealt with!!!

Irishchilly77

Sep 26, 2016

It was a pleasure doing business there we were able to find the perfect Outback. Right color and right extras right price. Would recommend them to my friends.

L Mc

Sep 25, 2016

Worked with Internet Sales: Mike Carlson emailed quote and Pam Verduzco did the test drive/paperwork. Made an experience I dreaded really easy. Mike/Finance was great, too.

Bob

Sep 24, 2016

Went to look at the 2017 Subaru Outback. Worked with Mike Murphy. Great guy, very knowledgeable, no pressure. He worked an excellent deal for us. Left with a new car. Would highly recommend him. Not your typical car salesman. Finance guy was Mike Lagandaon. Excellent service also.

Alex

Sep 22, 2016

The salesman was full of great knowledge and expertise about the vehicle I purchased which was a 2017 wrx premium.

Josh B.

Sep 22, 2016

I had the most pleasant, and quickest experience at Elk Grove Subaru, specifically working with Bruce C via email. Bruce is very knowledgable and struck up a deal that made it worth our while to drive 2 hours to see him. I recommend Elk Grove very highly and could not have asked for an easier or more straight forward transaction. Bruce and the staff even went out of their way to make sure our 1-year old was entertained and had toys to play with. We love our Forester, and loved our experience, thank you Bruce and Elk Grove Subaru!

jashuab

Sep 22, 2016

I had the most pleasant, and quickest experience at Elk Grove Subaru, specifically working with Bruce C via email. Bruce is very knowledgable and struck up a deal that made it worth our while to drive 2 hours to see him. I recommend Elk Grove very highly and could not have asked for an easier or more straight forward transaction. Bruce and the staff even went out of their way to make sure our 1-year old was entertained and had toys to play with. We love our Forester, and loved our experience, thank you Bruce and Elk Grove Subaru!

staceynaka

Sep 21, 2016

We started our search for a STI in Roseville after true car said they had the best deal with a guanteed price what a joke two weeks later they are still trying to deal but won't honor the true car price. So we went to Elk Grove Subaru. We had a really nice lady who was very helpful and not pushy. They actually worked with us to get out of our BMW 528i. We knew it was going to be a really difficult deal because we were so upside down in our BMW. Not only did they get the deal done it happened quickly and very efficiently. We have bought a lot of cars (9 in two years) and there are dealerships we just won't buy from. Glad to say Elk Grove is one we would gladly go back to.

Samy hb

Sep 20, 2016

Went to this dealer to pick out a new forester. Staff was outstandingly friendly and helpful. Made the car buying experience easy and without issue. Definitely recommend coming here for all your car needs. I drove 45 min to this dealer because they're worth it.

Sonney

Sep 20, 2016

Awesome guy, he was easy to talk and did not pressure memail. I will definitely come back for my next automobile. And i have already recommended him.

Inaki4901

Sep 18, 2016

Mike Carlson and especially Bruce Cunningham make my car buying experience effortless. They were always ready to help me out and even offered to pick me up at Carmax so I can get a better deal on my trade in. I will definitely recommend this dealership to my friends

boostin

Sep 15, 2016

I dealt with Mike Carlson over emails and it was effortless. He quoted me a price that was very good and kept me in the loop on the delivery status. Never got annoyed that I kept emailing and texting "is it here yet?". Paper work was a breeze but that's because it was a weekday. He knew he had to upsell accessories (who doesn't) but wasn't pushy at all. Overall an excellent place and sales guy to deal with!

Theresa

Sep 5, 2016

I had a great experience at Elk Groce Subaru, no hassle no pressure. I was new to Subaru and David Melo, my salesperson, did a great job showing me the various models and explaining all their features. I have never met a salesperson so knowledge in the products he was selling. I eventually decided on the Crosstrek and David DeLeon was great to work with in negotiating the final price. I would definitely recommend Elk Grove Subaru.

Car buyer

Sep 2, 2016

Made purchasing a vehicle a pleasant experience. This is not the ordinary car dealership. No hassle and no nonsense. We were pleasantly surprised. Never thought I would recommend a car dealership to anybody.

Jose123

Aug 31, 2016

great sales deapartment fast service no bull crap our sales guy Curtis jare answer everything we needed great guy I recemend going to Elk Grove subura

Susan Habig

Aug 30, 2016

Oh my goodness we bought a merecedes a few weeks before the Subaru! I can't begin to tell you how awful the merecedes place was. So, our second car I bought a Subaru and the dealer went beyond the call of duty.They explained every piece of equipment in the car !!!!Everyone was so nice. We found just what I was looking for an Outback 17 fully loaded and the color I wanted!!!!!! I can't express the amazing service and my amazing new car:) needless to say Mercedes has lost a customer . My car rides better, gas is awesome Every nick and cranny!!!! Oh yes, did I tell you on the way home the brights adjust for you wow!!!!!!!! So thank you Elk Grove I'm so in love with my car:)

Suez

Aug 29, 2016

The final price quoted by Mike by e-mail was our final price. We had no hassles, only a decent process to buy a car. Life is good! (This was much better than wasting a whole day with sales room dramatics.) thank you!

4gabby22

Aug 25, 2016

We had excellent service and they made our purchase very easy. We almost felt like we were all family. I would recommend ElkGrove Subaru to all my friends.

Victor

Aug 22, 2016

First time I buy a Subaru and Alan was a great help to explain me the advantage of the car.

Pamela B

Aug 16, 2016

None of the hassle, haggle, drama, manipulation, pressure, xxxxx or hustle here- just exceptionally kind, knowledgeable, customer-service oriented, caring, hard-working staff. From the first contact, I knew this dealership was different-all knowledge and support, zero hustle. I worked with Pam Verduzco, and she was an absolute GEM! She gave me a great price right off the bat, no haggle. Was exemplary in communication, but no push or pressure-just totally there and supportive and helpful. She secured a fabulous price on my target vehicle, moved mountains to keep the price even though I couldn't get to the dealership for a few days, and totally stayed on top of my needs. I showed up at the dealership and fell in love with a DIFFERENT car, and she was just so gracious- got me the same stellar deal, didn't push or pressure or upsell (the car I loved was a lower-end version, but not once did she try to steer me to the more expensive car). Her whole demeanor exuded-I'm here for you, get the car you want, you need to be happy. Pam was, hands-down, the best salesperson I've ever worked with. I have never used adjectives like 'pleasant' 'enjoyable' 'easy' 'fabulous' in conjunction with car sales, but that was exactly what this was. I worked with kind, knowledgeable people, was offered a killer deal right up front, no negotiating, and then given the time to make sure I got what I really wanted. Jeremy in finance was great-totally knew his product, no pressure, very professional. Getting to this dealership involved a five hour round trip drive, and it was worth every minute. Will never buy elsewhere- a FANTASTIC experience!!!!!

sandy cat

Aug 15, 2016

We had a very positive experience buying our new Subaru here. Curtis, our salesperson, was very polite and accommodating, and he did not make us feel pressured in any way. He fully explained all the car features and kept us informed during the sales process once we decided to purchase the car. Also, the finance manager, Brandon, was very efficient and friendly. I would recommend buying a car from this dealership.

Angela

Aug 13, 2016

Bruce made the process painless. I hate buying cars, but I loved how easy he made it. I called far and wide and no one could touch his deal.

Mzster

Aug 11, 2016

It was a pleasure to deal with Alan our sales rep. He and the rest of the dealership staff treated us right. We got the vehicle we were looking for with minimal effort. If you want an excellent experience and a great vehicle look to Subaru of Elk Grove and ask for Alan. He and the rest of the staff will treat you right.

Nicoleetcher

Aug 7, 2016

Loved purchasing out car through them. They made the process say and I was able to walk away with my dream car!

Ding

Aug 6, 2016

I pretty much knew what I wanted and Curtis was able to point out all the differences on each vehicle which enabled me to make my choice. OUTBACK

Norris, yk

Aug 4, 2016

Curtis was knowledgeable and helpful! He made the buying a car a pleasant experience. We appreciate all Curtis' help and information when we bought our car.

forester

Aug 3, 2016

The sales force on hand were knowlegable and worked hard to meet my budget goal, the weather was "Hot' and cool refreshments were provided; thanks for excellent service!

Brandy87

Aug 1, 2016

Both Dave and Aaron worked together to get me a great deal on what I wanted. They were friendly, helpful, and knowledgeable. I love my new Impreza!

Drew's Subie

Jul 24, 2016

When looking for a new vehicle, I looked and test drove a Honda CRV, Toyota RAV4 and a Subaru Outback. The Honda and Toyota vehicles are good cars, however I was taken by the Subaru. After seeing, test driving and getting a quote on the vehicle I wanted, I purchased a new Subaru Outback from Elk Grove Subaru. I was pleased with the Sales staff and felt the price was fair. I would recommend Elk Grove Subaru to anyone seriously considering a Subaru!

cdes123

Jul 23, 2016

The people at Elk Grove Subaru worked very hard and diligently to get me the exact car that I wanted in the color that I requested and all of the features that I wanted. The staff was courteous, pleasant, and professional. I will definitely recommend this dealer to all of my friends and family.

Rick

Jul 22, 2016

Our experience purchasing a new Subaru at Elk Grove Subaru was, surprisingly, pleasant. No pressure from sales, Alan, or financing, Brandon. I'm very satisfied with our Elk Grove Subaru experience.

Subaru xt

Jul 18, 2016

The internet sales people are very polite and willing to work with you. The finance people are professionals and willing to help also. Overall a good experience

WRX guru

Jul 12, 2016

Pam was awesome and make it quick and painless. The finance portion is always grueling but they make it work and just speed it along. Really enjoy doing business here.

Goodguy

Jul 6, 2016

We had a great experience here! We already recommended this place to two of our friends looking to buy a vehicle and would recommend to anyone who inquired for a friendly, honest and professional dealership.

P. Bender

Jul 3, 2016

My Experience at Elk Grove Subru was great. Michelle Smith was professional, she showed me several cars.She answered any questions I had. Michelle went over all the features and explained how everything worked in he new car I purchased.I was very happy with my experience and love my Legecy.Dave went over price of the car and helped every way he could with price.

cmh67

Jun 25, 2016

My husband and I recently purchased a new Forester. Our sales person, Michelle Phan, was wonderful! She took such good care of us, making the car buying a pleasant experience. We didn't feel pressured at all. She was very warm and friendly, having the patience to explain and answer any questions we had. She has also followed up to see how things are going and if we had any addional questions. We would definitely recommend and purchase a car from her again. Brandon, the finance manager, was also great. He was warm and friendly and explained everything through each step. We were very pleased.

Eduardo M

Jun 15, 2016

This was my first time visiting Elk Grove Subaru and I have to say, they did a great job! Mike Murphy was my salesman. From start to finish he was really outgoing and very communicative. I had visited in hopes of buying a new brz and in the end came out the dealership with a new brz. Thanks Mike! I highly recommend checking out Elk Grove Subaru.

woodman

Jun 13, 2016

We were pleasantly surprised at the way the sale and Finance helped us through the buying process as we were new to the state. Thanks a bunch and we will come back in the future.RegardsSteve and Barb

Hugh

Jun 11, 2016

Rod Kiehm did a good job, from start to finish. He communicated regularly, but not over bearing. Answered tough questions, and told the truth. Very knowledgeable and straight shooter. Made the experience enjoyable.

Pat1955

Jun 7, 2016

Mike Carlson was my salesman and he didn't push and he did keep in touch. He answered all my questions etc. I have wanting a Forester for some time and I did contact two other Subaru dealers but Elk Grove Subaru found me the one that I wanted. I thank all the people there for their helpful service.

8621happy

Jun 6, 2016

We were impressed with Subarus and the Subaru ratings before going to the dealership. However, the salesmen (Dave) was so knowledgeable about the vehicle and so pleasant to work with that we not only left with the new car, but we had no regrets. This is the first time that I can actually say that I'd recommend a dealership.

ChicagoDave

Jun 5, 2016

Fair prices and great sales people. I drove over 250 miles to get here.

fbenson

Jun 4, 2016

Pam Verduzco was extremely helpful, knowledgeable, patient, and personable during the whole process. She made the process so easy. Jeremy in finance finalized the buying process in a great and informative manner. And while Elk Grove is two hours away from where I live, they were the most willing to deal and I would drive down to them again.

FERN BENSON

Jun 4, 2016

Pam Verduzco was our sales representative, and was fully willing to work with us, explain everything about the car we wished to buy. As this was my first new car buying experience, I feel that Pam, and Elk Grove Subaru set the bar high for a excellent buying experience. When we met with Jeremy in the final leg of buying, he too was great at his job, very personable and helpful

Subaru Drew

Jun 3, 2016

We bought our second Subaru from Elk Grove Subaru through the Internet department. Great experience for our 2015 Forrester and 2016 Outback. I will buy our next Subaru there and highly recommend to family and friends.

Suelulu256

May 30, 2016

Our sales rep Aaron was the best. Answered.all our questions in detail and wasn't pushy at all was a great car buying experience. The car I purchased is great and everything I was told it was going to be. I recommend Elk Grove Subaru to all.

David Paul

May 29, 2016

Talked to Bruce Petersen on telephone and email. I live around 250 miles south of Elk Grove and I wanted to make sure there were no surprises when I got there. Everything we had agreed upon earlier was done and I purchased a 2016 Outback without any sales pressure. Will recommend this dealership to my friends.

Brzzzzzzzzzzzzzzzzzzzzzzzzz

May 28, 2016

Bruce Cunningham was a really cool person! He was funny, he tried to not make my mom and I wait AND he tried to give excellent service. I should mention again that he was really funny! He even watched me drive stick/manual and taught me a little to make sure nothing bad would happen! He surely made everything a great experience.

Garrett Stuessy

May 24, 2016

very helpful and professional. large inventory, and so they are able to offer a range of options and prices. great experience!

mmm

May 24, 2016

They were very courteous and down to earth. Pam was wonderful to work with. They did what they said and seemed very reliable in sales.

Vanessa Kight

May 20, 2016

Thank you, Elk Grove Subaru! I am still basking in this experience of purchasing my new beauty! From the very first contact to our most recent phone conversation, Lasher's commitment to integrity and no-hassle service shines through first and foremost. You consistently answered all of our questions as they arose, meeting us where we were at every moment throughout the process. In my adult life, I have been first time owner of four vehicles. Never have I walked away without feeling the proverbial buyers remorse. My experience with Elk Grove Subaru proved that new car-buying can be a feel-good, Queen-for-the-day experience. I appreciate that more than words can express!

roselilsis

May 7, 2016

Great people I first worked online with Mike Carlson he was very helpful with information and on his day off referred me to Bruce Petersen

Robbie

May 2, 2016

Car was ready to test drive upon arrival. Deal was swift, quick and smooth with no hassle. Even the update warranties was fun, quick and painless. I made a screw up on the paper, and they sent someone out to oroville so I wouldn't have to miss work and go back. Best customer care. Buy yourself an awesome subaru from lasher.

EJ

May 1, 2016

The dealership and salesperson, Dave Melo, did a very fine job. The experience was one of the best we have been involved with during a new car buying experience.

My New Bru

Apr 29, 2016

Dealt with David Melo, very knowledgable and helpful. No hassle pricing, was in and out in less than an hour. We will enjoy our new outback for years to come. This is the place to go for your Subaru buying experience.I had a couple things added, parts were ordered, installed and car delivered on time as promised.

MTGoutback

Apr 28, 2016

Just picked up out second Subaru in the past 6 months. First the sales team at Elk Grove Subaru wins hands down. With both purchases I was contacted via email with responses to my price inquiry with in an hour or so. With both purchases I didn't hear back from the competition until after we had already purchased our vehicle from Elk Grove. The sales team is not pushy but does get back to in a very timely manner about any questions or concerns. I just picked up a 2016 Crosstrek for myself after purchasing my wife an Outback and could be happier. It doesn't stop with the purchase. The service department is great as well. Not only are they friendly but make sure to keep you informed on the status of your car while your waiting. We will continue to do business with Elk Grove Subaru and would recommend them to anyone purchasing a new Subaru.

Paul Ghent

Apr 28, 2016

First time there. Courteous and very helpful in buying my new car. Finance was great in getting me the right loan. Got me a lower interest rate and monthly payments.

Hernandez2016

Apr 25, 2016

Me and my husband had the pleasure of working with Scott Alton during the purchasing process of our new 2016 Outback. Scott answered questions, shared information and treated us with care and respect. There was no rushing or pushing for a decision on the purchase. Scott was professional and knowledgeable, yet demonstrated such patience and kindness that the stress and pressure elements of car buying was non- existent. Scott made sure we got what we were looking for in a car. Would we purchase another vehicle from EG Subaru? With Scott, absolutely!

SubaruOutback!

Apr 24, 2016

We were immediately greeted by Tareq who graciously had us test drive many different Outbacks to find the right car for us! He made the process low pressure and overall a great experience, highly recommended if you are in the market for a Subaru!

Mountain Driver

Apr 12, 2016

Bruce Cunningham helped us out. From the get-go, he was open and honest with us. He told us where other dealers were trying to swindle us, and actually gave really helpful advice for returning our previous lease vehicle, before leasing a new one. He was friendly and efficient, and didn't use any of those annoying, time-wasting tactics you find at other dealers. Finding the best deal for us was a breeze here - and their prices beat out all other dealers in a 250 mile radius!!

MountainDriver

Apr 12, 2016

Bruce Cunningham helped us out. From the get-go, he was open and honest with us. He told us where other dealers were trying to swindle us, and actually gave really helpful advice for returning our previous lease vehicle, before leasing a new one. He was friendly and efficient, and didn't use any of those annoying, time-wasting tactics you find at other dealers. Finding the best deal for us was a breeze here - and their prices beat out all other dealers in a 250 mile radius!!

cariad47

Apr 10, 2016

Dealt with Tareq Kabbani. Great guy, no pressure, very helpful in helping me make my decision. Have always wanted this car, got it, love it.

WayneS.

Mar 28, 2016

Recently purchased a new Subaru from Salesman Curtis Jare....he was very pleasant and knowledgeable about the car and was great to work with. The buying process was relatively easy and everyone I dealt at the dealership with was professional and courteous. I would recommend buying a car from them.

jlystrup

Mar 27, 2016

My husband and I had our eyes on a Subaru after we test drove both the Forester and the Outback. Wehad already driven the Honda CRV and Toyota RAV4 but found the Subaru had better Consumer Reports Review, and the Subaru was simply better quality and by far a nicer looking interior than the CRV and RAV4. Our sales rep was Tareq Kabbani and he was excellent. No pressure, at ease with questions about the vehicle, knowledgeable, and a good sense of humor. I would say that everyone at the Elk Grove Subaru was friendly, low key, but attentive. We bought a 2016 Subaru Forester and we love it!

Repeat Customer

Mar 25, 2016

I purchased a 2016 Outback today. Michelle was my sales person and was a tremendous help in deciding which model I would be happy with as I was upgrading from my 2011 Outback that didn't have all the nice features the new models now have. Michelle is very knowledgeable about the car and patiently explained all of the features with me even when I needed to ask repeat questions. I didn't feel rushed or pressured and she spent whatever time I needed. Michelle was very pleasant and professional and genuienly interested in getting me into the right car with the right color and features at the right price. I highly recommend her as a salesperson and recommend this dealership to anyone looking for a Subaru.

Kelly

Mar 19, 2016

A low-stress buying experience. I purchased a new vehicle and there was no haggling or pressure.

Grass Valley Susie

Mar 19, 2016

I purchased a 2016 Outback on March 17, 2016. Pam Verduzco was my sales person. I had worked with her beforehand on the internet to get a firm price for the vehicle. The price I paid was lower than other dealerships I had contacted. It was a fair price. Pam's service was excellent. There was no stress involved in this transaction. She is very personable and honest. I highly recommend her.

Stevie's new car

Mar 16, 2016

Pam was so nice to work with. We worked with her online for the entire approval process, which made the experience stress free! We recommend this dealership to anyone looking for a Subaru!

New car shopper 567

Mar 15, 2016

Curtis was very helpful and knowledgable about the different models. He showed me what was available and let me choose the model I wanted. He made the car buying experience a very pleasant one.

Happy-customer

Mar 14, 2016

Just went to look but ended up leasing a new Outback. Great dealership, friendly, knowledgeable staff who go out of their way to help you.

Tony W.

Mar 13, 2016

I worked with Scott and had an absolutely perfect experience buying my first car. He answered all of my questions and didn't try and push me into anything I wasn't interested in. The entire staff was very friendly, informative, and patient while I made my decision. Thank you I'll definitely be back!

Shannon

Mar 12, 2016

I was able to buy a brand new car for the same price I was prepared to pay for a used vehicle. I was thrilled with the value of the vehicle and the opportunity to own a new car!! Thank you so much Bruce Cunningham!!

Teresa2baby

Mar 10, 2016

Our sales person Curtis was awesome! Very professional. We actually went on Sunday and the sales person Aaron was very professional and very nice. We came back on Monday and he was off so, he called me and made sure that his co-worker can help us. He referred us to Curtis who is very nice and took care of us by providing us excellent customer service.

Ripa

Mar 6, 2016

We were helped by Aaron, who was just great! Highly recommended. Also, the dealership itself is very easy to work with, and Dave Delon was very helpful in getting the deal done. Totally satisfied with our 4th Subaru.

Subaru2016

Mar 5, 2016

This is our first ever Subaru, Cebert knew his product and provided a great test drive. We had questions regarding service. Cebert took us over and introduced us to Paul the service advisor. Paul explained the service process. Mike and Jeremy made the transaction quick with no pressure to purchase any extras. Jeremy explained what each extra product was and asked which product we were interested in. Overall great experience on the sales side of the house. I am looking forward to the same experience on the service side.

Jay & Debbie

Mar 1, 2016

Rod and Dave, our sales people, were very knowledgeable about their excellent product and demonstrated the WRX impressively during our 2 test drives. I think we had "win-win" negotiations and was always treated respectfully throughout the buying process. This dealer actually makes the test drive and the buying process a fun and exciting experience!

ema

Feb 29, 2016

Bruce Peterson was the best. EXTREMELY nice, thoughtful, no pressure, man of his word w/the best price. I would highly recommend him to anyone.

Maureen M.

Feb 28, 2016

We had a great experience buying our first Subaru Outback from Lasher. The sales team obviously works together leaving out the aggressive competition and focusing on customer satisfaction. We were able to locate our perfect car because of their willingness to go the extra mile. Our return visit to the Service Department to take care of additional add-ons was smooth and professionally handed. We will certainly recommend Elk Grove Lasher Subaru to friends and family.

Dwilliams1144

Feb 22, 2016

Made the trip from redding to elk grove because i was impatient and ready to buy and they are open til 7 on sundays when most dealers closed at 5 and thats why i choose elk grove ! Upon arrival they were curtious. My salesmen was aaron, very nice guy. Assistant sales manager was kinda rude and acted as if i was insane for questioning the lease %s but other than that great setting . The finance director was very very informative just very pushy for the add ons which i refused

schmidt1134

Feb 21, 2016

We really wanted a particular color Outback and Elk Grove Subaru was great in keeping in contact with us when it arrived. We got our Outback right off the truck. Aaron was great and so was Mike. Great experience,

Sequoiashelley

Feb 20, 2016

Internet sales gave me a great deal and they had plenty of inventory to chose from. The financing process was efficient. Overall a great experience. I have already recommended them to my coworkers

thebutl3rs

Feb 4, 2016

My wife and I recently purchased our first Subaru from Bruce and we honestly couldn't be any happier with the experience we had with him. From the time we arrived until we drove off the lot in our new Forester, Bruce was courteous, professional and always made sure that our questions were fully answered. He truly made our car buying experience a comfortable one and we'll certainly be recommending him and Elk Grove Subaru to anyone looking to purchase a vehicle.

postalb

Feb 3, 2016

It was the best experience in buying a new car ever. Mike and Sonny made my experience stress free. I love the deal I got and and the car. Mike went over every part of the car before I left. Financing was just as good with Jeremy. Thank you for making my buying experience the best.

bykeinforester

Feb 1, 2016

Alan was a great help in purchasing my new forester. He even was a trouper with my crazy parents in tow. He made sure we had everything we wanted for my first car and took care of us. No drama with haggling, etc like other dealers tried to put us through. I will definitely recommend my family/friends back to Alan.

cars are greatKaren

Feb 1, 2016

Mike Murphy was very helpful and respectful, We would recommend him to our friends. We love driving our new Subaru. We like everything about it.

holttom

Jan 31, 2016

Buying a car is never an easy experience - endless paperwork, upselling, etc. But this dealership made it as as painless as possible. My sales guy Bruce Peterson, although a little new, was very attentive and made for a great result and a fair price. And to top it all, they had one of their guys drive my new car home as I drove my old one.Highly recommended dealership.

Pam60

Jan 31, 2016

The staff at Elk Grove Subaru is knowledgable and courteous. They worked together to make our car buying experience very pleasant! We are very pleased with our 2016 Outback. This is our second purchase here and we would highly recommend Elk Grove Subaru for car purchase and all Subaru service needs!

Happy Forester

Jan 30, 2016

Everyone I worked with were very knowledgeable , professional and friendly. There was no pressure to buy a car. Both Mike and Jeremy, who I dealt with the most, just wanted to make sure I got the perfect car for my needs. I bought a beautiful Forester which I will have for a long time. Also they spent a lot of time with me and did not rush. Simply great people!

postalb

Jan 28, 2016

Mike Carlson was a great guy to deal with. Sonny and Jeremy as well.Thank you for making my experience such a pleasant one. I Love My Car....

nursesx2

Jan 26, 2016

We took a couple of months to research buying options before ultimately deciding on an Outback. during our research period, we had several interactions with Elk Grove Subaru. We found the staff to be professional and very helpful.There was an unfortunate mishap when we actually came in to purchase the Outback, but Mike Carlson and Sonny Aivazian really went above and beyond to ensure that we walked away with a very positive buying experience. We also had a very positive experience with Mike in finance.

subaruwrx

Jan 26, 2016

they have an excellent team at Elk Grove Subaru, I love these guys and will be a repeat buyer. thank you Mike Carlson for everything

Ant

Jan 24, 2016

I went with my wife to get a car and my man Fred Gates listened to everything I said and got the car we wanted in a price range we could afford. Definitely recommend visit Elk Grove subaru.

NewSubaru

Jan 21, 2016

Friendly staff, no stressful haggling, great experience when purchasing my new Subaru. My husband and I met with our sales associate quickly and were treated very well. He helped us quickly decide which type of vehicle was right for us and didn't pressure us into buying.

Livermore Rochin

Jan 20, 2016

This dealer was willing to work with us so we could trade in our 2012 Outback and buy a new 2016 Outback and not feel like we were cheated. I drove about 80 miles to this dealership and am glad I did.

goodgirly

Jan 18, 2016

I received my E-price from Pam on a Forester that was in transit, she called me immediately when it came in. This was the exact car I wanted and the price beat others by $2,000. Michelle is the sales rep that I worked with when I got there, she was very knowledgeable in the car we were looking at. From the test drive to the final check out she was with us the whole time, no pressure at all from her. Overall, this was the best experience I have ever had buying a car I highly recommend them to anyone.

gregd

Jan 18, 2016

Both Mike Lagandaon and Mike Carlson made my car buying a breeze. We were in and out in less than three hours. I was able to drive home in my new car with a good feeling. The Subaru Outback I purchased is very comfortable. With all the new bells and whistles I am probably going to be calling Mike Carlson in the near future for some help. So far so good.

AJacB

Jan 17, 2016

My experience at Elk Grove Subraru purchasing my new car was awesome. I had researched many cars to purchase. My final choice came down to the Subraru CrossTrek. I went through the Internet service working with Pam Verduzco. I did everything with her through the Internet and it was the easiest and greatest time I have ever purchased a vehicle.was the . She sent me photos and information of the cross treks she had in inventory that matched the features I wanted. I reviewed them and saw the one that was a dream, right down to the color. Pam negotiated a very fair price with me and took in all my concerns for financing. I drove down to Elk Grove Subraru the next evening (from the North Western slopes of the Sierras of the North Eastern-tip of Yuba County). Pam was very gracious even upon my arriving late. She had everything ready. We went over all the paperwork, taking time to make sure I understood the details of everything and be sure that all my requests were met. Then of course I then was taken into Michael for the finalization of the contract. He was already up to speed and was already for me also. We went over the sales to be sure everything was the same, I signed the docs and was out the door. It was a snap and the people and complete atmosphere was the best!So everyone, the Subraru CrossTrek is "fantastic" it soup assets my expectations, so I can tell you to check it out and go through Elk Grove Subraru for a great buying car experience, and especially contact my contact "Pam"!

Jpsmith

Jan 17, 2016

Had a great experience at Subaru. Staff was so nice. Buying a new car is long process. It amazing how comfortable I felt there. I love my new car. And I'm glad I changed to Subaru.

Osang62

Jan 17, 2016

My experience from beginning to end with Pam Verduzco was very pleasant. I was well informed of my options even prior to my visit to the dealership. Staff was very welcoming and I did not feel pressured.Jeremy had provided me with the best deal that suit my needs and I was very pleased walking out of that dealership with my brand new 2016 Subaru Forrester.

Cwmacey

Jan 16, 2016

Cebert, really went above and beyond to get me in a car. He felt bad that he couldn't get me in the car that I originally wanted but that was not his fault. He was able to make everything work and got us into another car that had 10,000 less miles for $10,000 less. That is a total win in my book. When we are ready to get into another car, I will come back to Cebert

sierrasue

Jan 16, 2016

I was looking for a vehicle that was not to be found anywhere but contacted Alan in internet sales with my request. Within three days it is sitting in my driveway. If you know what you want do not settle for going anywhere else. Give them a chance and the experience will surprise you.

Schelle2

Jan 13, 2016

My husband and I recently purchased a new Subaru Outback and we were very grateful for the stellar support provided by Tareq Kabbani and Jeremy Remillard. Mr. Kabbani was exceptionally patient and helpful with all of our questions and we enjoyed working with him as our sales representative. Mr. Remillard was very thorough in assisting with our financial concerns and in providing us with service options. Overall a great purchasing experience - thank you! And we love our Subaru!

Julie Gerson

Jan 13, 2016

I contacted Bruce Cunningham with a detailed list of wants for my new Subaru - this is my 4th Subaru but my first brand new purchase. I knew exactly what I was looking for and just wanted the best price possible. Bruce answered my questions promptly and without pressure or drama. I got an amazing car at a great price and Bruce was a pleasure to work with. He truly went out of his way to make it all work perfectly.

Dave D South Lake Tahoe

Jan 12, 2016

I called 2 days ahead to give a sales representative info on my needs and make an appointment. I was greeted upon entry to the showroom and the sales representative I spoke with by phone met me in about 3 minutes. Tareq had all the information I needed and showed me only the inventory that would possibly meet my needs. We settled on a 5dr 2016 Impreza and began the negotiation process. We talked and compared figures from both sides. When we not close David Deleon came in and was able to help me. I got exactly the car I wanted at the price I could manage. There was absolutely no pressure EVER. Finally, I mentioned to Tareq that I was in a rental from the Sacramento airport and he and David volunteered to return the vehicle. This sales department has put together an awesome team designed to aid the buyer more than just make quick pressured sales.

jeanette

Jan 12, 2016

All personnel were very friendly an helpful. The owner went the extra mile in giving me a fantastic deal that made my purchase of a new car possible and affordable.

Shedevil2677

Jan 11, 2016

We were just passing by and decided to take a peek. I have had my eye on the Subaru Outback for a while. David Mello was our sales associate and he was wonderful. He was not pushing us, he was honest with us, and did not disappoint. I felt like he was on my side the whole time. He was working for me! We had a great experience and I would definitely recommend this dealership to my family and friends.

debbiedeb

Jan 9, 2016

Although, I wasn't able to purchase a CROSSTREK due to lack of inventory on Lasher premises, my salesman Aaron Magana made my experience satisfying non the less! He was friendly, knowledgable and informative. He made me feel comfortable while trying to locate a specific auto for me. Unfortunately, I would have had to wait to purchase at another time and a day spent at a car dealership was enough for me to experience one day only!

me

Jan 9, 2016

I knew which car model I wanted and contacted about 5 dealerships over the phone and visited 3. These folks really seem to have their act together. No game playing and very organized. Mike's experience, knowledge and integrity helped me to get the best deal done quickly. I have no reservations recommending this dealership to anyone. Great experience.

Frances

Jan 7, 2016

I walked into the Subaru Dealership in Elk Grove just test drive a car. David Melo gave us such a courteous service that I ended up buying the car on the spot. I totally recommend this dealership.

outback fan

Jan 6, 2016

The painful process of buying a new car was minimized. We got exactly what we wanted with next to no hassles. Our salesman Tareq was very kind and knowledgable. He deserves more business. My husband and I recommend the dealership and the cars.

Ben

Jan 5, 2016

Fred Gates really goes all out for you,NO matter what situation your in and doesn't criticize or take judgement on you because of what your going through..He is very patient and gives you professional service All the way through your deal.

CRoman

Jan 1, 2016

My husband and I were in the market for a new car and wandered into the Subaru dealership in Elk Grove. It took a while for the sales people to notice us as they were helping other customers. We just browsed the cars and came across a suped up Impreza and I wanted to drive it. A young woman named Michelle came to help us and she was great from start to finish. She explained the ins and outs of the vehicle and even gave us a tour of the service department. She was professional and really knows her stuff! I highly recommend her to anyone! My husband and I even mentioned before getting to the dealership that it would be great if more females were in cars sales. Well, we got it and I could not be happier!

Foresterrr

Jan 1, 2016

While I feel the Subaru sells itself and I already knew what I wanted, Elk Grove made it an easy and enjoyable transaction. Thankful that never once did I hear the phrase "what would it take for you to leave here with a car today?" All in all a pleasant experience.

Knt_310

Jan 1, 2016

Super helpful staff. Aaron was a great salesperson, and made the whole buying experience fun. Mike was great to deal with for the financial process. Both employees went to great lengths to make sure we were happy with our purchase

John Chan

Dec 31, 2015

I had a terrible service experience with this dealer. The sales person did a great job to sell the car, but the service people made a big damage to the image of the dealer. They are rude, unprofessional and lazy. Poor customers enjoy the one time buying happiness but have to suffer many times terrible treatments in the next ten years. Don't go to this dealer for service.

New Owner

Dec 30, 2015

Bruce was a pleasure to work with and knows his product well. We have never had a Subaru and we are enjoying our new Outback. We came to Elk Grove because they are a Car Pro Dealer and we started our search by getting quotes online which made the purchase go smoothly.

outbackfan

Dec 30, 2015

We got exactly what we wanted and our salesman, Tareq was most helpful and instructive on the workings of our new Outback. We are happy to recommend this dealership and kudos to our salesman.

Car Pro Customer

Dec 29, 2015

I wanted a new Subaru Forrester. I listen to the Car Pro Show and Elk Grove Subaru is a certified Car Pro Dealer. I emailed Mike Carlson and he got back to me immediately. I scheduled an appointment to look at models and colors. They didn't have the specific combination I wanted. However, Mike managed to have it delivered from the Bay Area the next day. I scheduled an appointment and in a little over an hour I walked out of Elk Grove Subaru with my new Jasmine Green Subaru Forrester 2.5i Touring. I was also told to call anytime if I had any questions or concerns.

Rjimison

Dec 28, 2015

I recently purchased a new Subaru from the Lasher Elk Grove dealership and was well taken care of from start to finish. Their staff was very polite and accommodating and the time passed quickly and painlessly. Curtis was very knowledgeable and some of the other staff as well. Very friendly folks over there who got me a great deal on an even better car. This was my family's second time going to this dealership and we will continue to do business with them in the future. I can't say enough about how great of an experience it was.

Ashley

Dec 25, 2015

I went in to the dealership knowing the exact car I wanted and monthly payment I was comfortable with. Mike made it happen, and I was out of there in just over two hours! I am loving my new Subaru!

August8903

Dec 24, 2015

Both Fred and Cerbert where patient in finding the right car for me and approval and didn't feel pressured at all , I would definitely recommend anyone to Elk grove subaru

JulieO

Dec 24, 2015

I never imagined that buying a new car could be so much fun! Alan made sure I got the exact vehicle that I wanted and I'm one happy camper! This has been the best car buying experience I could have imagined.

susan-musicnote

Dec 22, 2015

After deciding on a 2016 Forester, we found Elk Grove Subaru through the Car-Pro guy. Mike Carlson contacted us & quickly all came together for the purchase with a great price! Mike and everyone else we dealt with at the dealership was very friendly, helpful and took care of all our needs. It was an easy & stress-free way to buy a car!!!

ajsasser

Dec 21, 2015

My wife and I just bought a 2016 Forrester. We had a friendly experience, no hassle, and got exactly what we wanted for a great price. We drove from Novato to go to a Car Pro certified dealer and it was worth it.

CalandCindi

Dec 21, 2015

My husband and I just bought a 2016 Crosstrek. We did the Internet deal and the experience was superb. No hassles. Pam the sales person was very nice to work with. She called us as soon as our dream car landed in the parking lot. We were able to purchase it before anyone else looked at it! Jeremy was great to work with for the financing process. The lobby was comfortable to wait in. Good job Elk Grove Subaru!

Tj

Dec 20, 2015

Great new car buying experience. No pressure from our salesman Bruce which is why I will return again. Love my car and Bruce made sure he found exactly what I wanted.

Bluebrrzy

Dec 20, 2015

We purchased a hyper blue brz through Bruce in the Internet dept. and had a great experience. We definitely recommended Elk Grove to our friends and family

Bob

Dec 17, 2015

We are pleased with our new Forester and the help we received from all the staff in Elk Grove. Curtis provided thoughtful suggestions as we sorted through the range of Subaru options. In all a good experience.

TOGER

Dec 17, 2015

A pleasant fast transaction at a fair price. It helps to know what you want and to be ready to deal.it also helps to have done your research . I was there to buy a car at a fare price and they were there with the best deal. It was good.

Gary

Dec 15, 2015

I purchased a used car which I am very happy with. The whole process was quick and easy. Everyone was professional with no pressure. A big difference from most dealerships. I will recommend Elk Grove Subaru to all my friends.

Sis

Dec 14, 2015

After testing driving the 3 models I was interested in over the summer, several other Bay Area dealers could not find the exact match of exterior and interior color I was looking for. I gave up and figured I wait til the 2016 models came out. Glad I did, after starting my search again, I decided to look up inventory online and searched dealers beyond my local area. I received quotes from Bruce Cunningham on the models asked for and I ended up making an appointment with him. I drove out on a Sunday early afternoon and drove back to the Bay Area in my new Outback. I literally got the model that was on the showroom floor! Bruce was patient and went beyond what I've experienced with any other sales agents. He made me feel welcomed and looked after my best interest. The entire experience was east and relaxed.

tj

Dec 13, 2015

Buying my new car at Elk Grove Subaru was the best new car experience I have had. I worked with Bruce Cunningham first on line and then at the dealership. He was professional and friendly and truly seems to enjoy his job. I have already recommended elk groove to 2 people who are considering a new Subaru

First Suburu

Dec 11, 2015

My wife worked with Alan initially over the internet and we both met Alan eventually at the dealership to finally finalize the deal. Alan was very helpful and basically went out of his way to make the car buying experience a not a "stressful" experience. As far as what one person hears about "car buying experiences" this experience would not fit that mold. Mellow, non pressure and very very friendly!

VL

Dec 9, 2015

Mike Carlson is nice, knowledgeable, and efficient, both in online communication and on site. It was our best car buying experience ever, no matter a long drive home. This dealership has a pleasant atmosphere in general and a well balanced inventory. If you do your car shopping online and would not mind driving an hour or two to get a good deal, make sure to check out what the "Elks" have to offer.

T & D Petersen

Dec 8, 2015

Our salesman Bruce Cunningham made us feel like he was working for us to get the best deal possible. He was a great listener, and remembered what we wanted from the first moment, and got us exactly what we were looking for, for the price we were willing to pay. Thanks Bruce.

laurie/mike

Dec 7, 2015

My husband and I were very pleased with the prompt, courteous, and low pressure sales assistance we received from Tareq Kabbani when we purchased our new 2016 Subaru Forester. We had been putting off the whole car-buying experience because of the usual lengthy process, but were pleasantly surprised that the transaction went so smoothly and quickly.Sincerely,Laurie and Mike Mitchell

Pleased in Orangevale

Dec 7, 2015

I was relieved that the car-buying transaction was not a long, drawn out ordeal. Rather it was easy and not stressful. It was a pleasure. My sales person, Tareq Kabbani, was very polite, kind, knowledgable, and professional. It was a pleasure to close the deal with him and also to talk with him a bit about his life and to see him as an acquaintance and not just a business person. He was a great guy. I also worked with Mike Lagandaon in finance. He was very easy to talk with and made signing documents almost enjoyable. He made sure I understood what was going on. He was also very nice and polite. I also had dealings with Rod Kiehm, who was also very nice, helpful and knowledgable. I spoke with Rod on the phone and also at the end when we took delivery of the car. It was a nice time spent at the dealership because I was made to feel important and cared for.

Gwg2

Dec 6, 2015

George and I enjoyed our experience at Elk Grove Subaru immensely. Thank you Aaron-we have never had the opportunity to work with such a sincere, knowledgable young man. We never felt the "car buyer pressure" from you. Your service was quick and you kept us updated as to the progress of our new car purchase. Oh yes, WE LOVE OUR SUBARU!!!

rarno1

Dec 6, 2015

Going to a car dealership is akin to going to the dentist. But the dentist uses Novocain to dull the sensation. Bruce Cunnigham made me a quick offer that I could not refuse, on the net. I got there, he made the car just right with add-ons, and a day and half later I was driving off with a smile on my face. Bruce short circuited most of the pain for me. He and the finance manager cut to the chase explained thing swiftly, full and expedited the process and got me on the road just in time for my dinner date with my lovely wife who was hosting the event. Great job Bruce. We are happy with or Forester. Look for us pulling it behind our Travel Supreme motorhome. The Arnos

rowdyron1111

Dec 6, 2015

Immediately from the moment my wife and I stepped onto the premises, we were helped by David Melo. David quickly impressed me with his courteous professional mannerism. The more questions I asked David about Subaru, the more I discovered his in depth knowledge of the Subaru vehicle. David answered all of our questions thoroughly. Our purchase at Elk Grove Subaru was a pleasant experience in large due to David Melo. Thanks David !

Aaron

Dec 1, 2015

Pam was very helpful in finding us the car we wanted. When the car we originally wanted to purchase was damaged in the lot while we were on site, she found us a comparative car within 2 days, and lowered the price to make up for the hassle. She was easy to deal with throughout and made the process simple and low-stress. I would definitely go back to Elk Grove in the future.

jvon3

Nov 29, 2015

Mike Murfey was very helpful and got us the deal we wanted. He was friendly and knowledge. Took great care of our needs.He had golleed up with us too.Thanks John and Yvonne

Lillian

Nov 29, 2015

Contacted the Internet online got an almost immediate response and then a phone call. The car I wanted was there and ready for me when I pulled in. Mike Carlson made the experience a breeze, he is very informative and pleasant to deal with.

nancys

Nov 29, 2015

It was my first time buying a new car by myself and I was a little apprehensive. After a little time with David I felt comfortable. David made the entire experience an easy one. I came home with the car I wanted feeling very satisfied with the entire process. I also worked with Jeremy who was also friendly and very helpful. Thank you both so much, especially David who was patient and generous with me.Nancy

MrBohlen

Nov 26, 2015

I was looking for a Certified Pre Owned WRX. Unfortunately supply is very limitted because I was only interested in the wagon body style. Three weeks prior we bought a new Forester for my wife at Shingle Springs Subaru, the salesman Tom was excellent; honest, nice, upfront and straight to the point. Since Shingle Springs didnt have the car I wanted, I traveled to all nearby locations, from Fresno to Redding, Reno to the bay. I found the car closest to what I was looking for and it was at Elk Grove. I contacted them via cpo.subaru.com and received a call back from a salesman named Rod. I initially thought things were good. But as the deal progressed I realized he knew nothing about Subarus, or at least not the WRX, and he lies right to my face time and time again. First, the satelite radio antenae, he said he was a gps system to prevent people from stealing it and it would be taken out upon purchase. Later the GM said he had no idea what he was talking about. During negotiations he said the car had a new hood put on so they were deep into the car and couldnt go down. I responded with, then why is the hood dented and have rock chips on it, at that point he went into a 10 minute confusing explaination which was all lies. He said he had a faught and kept referring to her as "it", leading me to beleive that too was a lie. I got the car I wanted, the GM seemed to be a good guy, no bs just to the point. But to have a salesman like that representing the company shows how they lack self respect.

SierraSue

Nov 24, 2015

I wanted to take advantage of a great lease deal on the 2016 Forester offered by Elk Grove Subaru. My salesperson was Michelle, and since I had ever done a lease before I had many questions. I live about 2 hours away from the dealership and so I wanted all my questions answered before I drove there. Michelle was extremely helpful and professional and answered all my questions. After many phone calls, I felt like a pest, but was never treated that way, I drove to Elk Grove and was able to get the deal done in a short amount of time. Michelle was great, very patient with me, concerned that she covered all questions regarding my new vehicle and just make my experience a very easy one. I would recommend Elk Grove Subaru and particularly Michelle Phan.

"K" from Natomas

Nov 23, 2015

Originally I was going to go to Paul Blanco for their challenged credit program, but after reading more than 50 reviews of how horribly they treated and swindled people, I went to Elk Grove Subaru instead. Fred was professional, curteous, and patient. The finance manager got a lower rate than anticipated. I left with a great car, and a great warranty. I will definitely recommend my friends come see Frank and company when car shopping.

Jose Estrada

Nov 22, 2015

Mike Carson was fantastic. He explained all the options I had about financing and was made sense for my situation. There was no pressure to buy on the spot like some other dealerships I visited.The vehicle/color I selected was not on the lot, so he called around and found one at another dealership. Vehicle was delivered the next day. Drove off a happy customer. I would recommend working with Mike. Jeremy was excellent also. He explained all the financing in simple terms. Easy to understand. Walked us through all the paperwork we had to sign, explaining each one as we went through the process.

Michelle Y

Nov 21, 2015

Mike Carlson & Sonny Aivazian at Elk Grove Subaru made my Subaru purchase simple and hassle-free. Mike thoroughly went over the features of the car with me before I drove it off of the lot. It was a great car-buying experience.

eynendsley

Nov 21, 2015

David Melo was my salesman and he was amazing. Great service. I never felt uncomfortable and he worked with what I could afford and somehow managed to get me my dream car. Thanks so mich!

Twobadges

Nov 21, 2015

A friend who bought a Subaru from Elk Grove Subaru suggested we give them a try. So after some research we went to Elk Grove Subaru with a specific new Outback in mind. Alan walked us through what was available and in the end we decided to order a car. We weren't in a hurry and Alan helped us order exactly what we wanted. Turned out our car arrived weeks earlier than originally estimated. It was perfect. Everyone at the dealership were friendly and helpful. Alan and Mike made the pick up process smooth. We're keeping our 2001 Outback as a 2nd car and looking forward to getting badges for both.

klferreira1

Nov 20, 2015

Alan provided me with superior service and a straight forward buying process. As someone who hates the process of buying a new, this was by far the best experience I have had. I would recommend that anyone looking to purchase new car visit this dealership and give the them the first opportunity to earn your business.

elifino

Nov 18, 2015

So it turns out that dealing with a car dealership doesn't have to be painful. In fact it can be relaxed, straightforward, flexible, and really pretty easy. When they even offer to deliver your old car back to your home (over 150 mile round trip that they had to pay two drivers for) so that you don't have to come back another day with a friend to solve the logistics problem, well that's just above and beyond.So it seems to me there are two strategies for a car dealership to maximize profits. One is to squeeze every single customer who comes in the door for everything they're worth. We've all been in those places, and everyone hates it. Or you can treat people with respect, you can be honest describing the cost vs. benefits of various options (financing, warranty, etc.), and you can do what you can to make it work for the customer, so that in today's massively connected world, you can thrive on reputation. It's a win-win.Elk Grove is doing the win-win strategy. It seems to be working. Let that be a lesson to all those "other" places. If you want to support a new normal of friendly, respectful car dealerships, check out these people.

Driveswithdogs

Nov 17, 2015

Came to trade my 2012 Kita Sportage. Took a test drive in a Forester with my service dog. I wanted a specific model, color and package, and Elk Grove was able to secure that for me, plus give a good trade-in value for my old car. An all-around good experience.

lovemyForester

Nov 16, 2015

I visited this dealership a couple of weeks before coming back to buy my new Forester. I was very impressed with the salesman I had, and really appreciated that he didn't pressure me at all, only sent a thank-you email the day I test-drove the car. I scheduled an appointment with him the day I came back to buy my car. I had a list of what I wanted and was in and out within three hours, with exactly what I asked for. My brother said that it was the easiest car purchase he'd ever made.

Sierra

Nov 16, 2015

This was my first time buying a new car and I got plenty of assistance, felt very comfortable with the sale. Great service from everyone there!

Hiker with dog

Nov 14, 2015

Being a very satisfied Subaru owner for almost 19 years I knew I wanted to replace my original 1997 Outback with a new one. The old one mechanically was a great car but age had added some nuisance type failures. With the tears of losing my old friend but the excitement of getting a new friend ELK GROVE SUBARU and Mike Carlson made this possible. Experienced guidence with all the new aspects of buying a new car I was brought up to date on the many new upgrades Outback has gone thru. I am very satisfied with the help I got. Mike was just who I was looking for! I am entering a "new age" with my new car. And my dog has a new kennel! She loves to go for rides whenever the car leaves the driveway! Looking forward to another 18 years!

SeanFarrow

Nov 12, 2015

This is the second time we have worked with Mike. Each time my wife and I have had great service. He is very friendly and knowleable about the product he sells. I totally recommend if you are in the market for a Subaru, make an appointment with Mike and his staff in the internet sales division.

MsLadybug

Nov 11, 2015

I was in the market in October 2015 for a new car. I've owned (and loved) Subarus in the past. Although I did not ultimately buy a Subaru, I was very impressed with the service Michelle gave me during my test drive. She answered all of my questions thoroughly, and her follow-up post visit was also excellent. She was also able to eventually locate the exact vehicle I was interested in, a V6 with lots of features. Ultimately I ended up buying a BMW, but I will definitely recommend Michelle and this dealership to my family and friends.

EagleScout4

Nov 10, 2015

This is an establishment that values customer service and quality of service over quick profit. David Melo is an excellent salesman for he isn't aggressive but is able to provide the information and guidance one needs to decide if Subaru is right for you. They are willing to work with your budget while being honest with you. No empty promises were made and no hidden fees presented themselves later. They were patience and willing to allow me to have space to make the decision with my family without any harassment whatsoever.

soobaloob

Nov 9, 2015

My wife and I are now both Elk Grove Subaru customers. She has a 2013 Outback and I just got a 2015 Legacy. Mike was great, he knew I wasn't in the price range of a new one, so he did his best to get me into my 15. Jeremy was great in financing, and guided me to a an extended package that made sense for me. They filled up my tank and didn't have too, and there detail team is gonna give the inside a scrub down, and they didn't have to do that either. Even though Mike is a Dodger and Cowboy fan, I would still buy a car from him again.

Subaru82

Nov 8, 2015

I called around to multiple dealerships looking for the same vehicle. Received a price from Elk Grove Subaru that was substantially less than the other dealers. Although it was a bit of a drive, it was well worth it. In and out in about two hours. Thanks!

Diane B

Nov 7, 2015

The reception and guidance from both the Fleet Manager and the Floor Manager were impressive indeed. Dave Melo, Floor Mgr., made our experience smooth, easy and informative. Both my granddaughter, for whom we were selecting this Subaru, and I were cared for patiently and sincerely. Dave is an expert at the art of listening. His years of experience added to our education of selecting the appropriate Subaru. We were delighted and most appreciative of Dave's attention, as well the finance department. The folks at Elk Grove Subaru deserve praise for the quality of service we experienced. We drove away with the perfect choice of a car that will serve us well for years to come.

LadyRanger

Nov 7, 2015

Buying a new car was a stressive process because of not only the car purchase but some health issues that gave me a deadline to meet. I compared prices between two dealerships. I found the personalities of David Melo and Tareq Kabbani very sensitive, helpful, professional, and not the aggressive salesmen that I didn't want to work with in this transaction. Tareq especially had a kind personality as a young man new to the business and David was thorough in getting me a "good deal" and answering questions I didn't understand. It ended up well.There was one bad experience with an un-named sales person but Mike Carson took care of it.

Terese

Nov 6, 2015

Mike Carlson at Elk Grove Subaru made my Subaru purchase simple and hassle-free. He thoroughly went over the features of the car with me before I drove it off of the lot. It was a great car-buying experience.

dtrein

Nov 6, 2015

Purchased a 2016 Forester from Alan Maes and Mike Carlson at Elk Grove Subaru, went there after looking at a Forester at another dealer and not getting a cooperative salesman. Alan was straight forward honest and helpful, no high pressure, great price, great finance options, just an easy no issue purchase, and he handled it all on a Saturday, the last day of the month when they were busy - busy. Call Alan or Mike when you need a Subaru.

lynnanne

Nov 5, 2015

I was very happy with the sales lady ( Michelle ) and all the time she spent with us. She also gave me her phone number to call if I had any questions. She helped me find the number for the roadside assistance.

New Subie Owner

Nov 4, 2015

I just purchased a 2016 Subaru Forester from Elk Grove Subaru. My sales consultant, Rodney Keihm, was knowledgeable, professional and made this purchasing experience pleasant. The deal was straightforward and efficient. Be sure to ask for Rodney when you go to this dealership. You will be well treated.

SMagic

Nov 4, 2015

I can highly recommend Elk Grove Subaru as a great establishment to do business with. Lets face it, most of us do not appreciate dealing with auto dealerships and especially the sales staff. There are exceptions and Elk Grove Subaru is definitely one. My recent experience with Mike Carlson was exceptional. I communicated on line with Mike over a four day period and found him to be extremely helpful, knowledgeable and pleasant. Mike responded promptly to my questions and requests. Before meeting Mike the deal was already confirmed due to a very fair price and pleasurable negotiations. Once I arrived at Elk Grove Subaru my expectations were not diminished. Mike was professional, extremely knowledgeable, and made the entire experience enjoyable. I only met Mike and two other members of the Elk Grove staff, Brandon Vaughn and Donna Munoz. Let me say that after experiencing Brandon, Donna, and Mike their professionalism and pleasing attitude make it very easy for me to completely recommend Elk Grove Subaru.Now I must go and drive my Red 2016 Subaru Forester. What a great car.Simone

JoZanne Mansfield

Nov 3, 2015

First time buying a Subaru and David Melo did a great job in his presentation of the benefits of owning a Subaru. Extremely Satisfied Buyer

Gloria S.

Nov 2, 2015

Overall great experience . . . wasn't even planning to buy a car that day, but Curtis Jare helped me find just what I was looking for and helped me get a great price. Curtis' attention to detail is awesome! I was a little disappointed in the trade-in value they gave me on my car, but that wasn't Curtis' fault, and it wasn't a deal-breaker. I would recommend this dealership . . . very nice group to work with!

The Professor

Nov 2, 2015

We ordered a 2016 Outlook and Mike Carlson in Internet sales was very helpful and straightforward with the whole process, no surprises, keep in touch with us till car delivered. He and finance office treated us courteously and no pressure gimmicks, we got checked out on the operation of the car, and drove off very satisfied with the whole experience and saved a lot compared to a pretty unhelpful local dealership in Redding CA.

cbuchanan88

Nov 2, 2015

Everything about my car buying experience at Elk Grove Subaru was amazing--such a comfortable and positive atmosphere with knowledgeable, friendly, and competent staff. I am thrilled about the XV Crosstrek they found for me. Anyone interested in purchasing a Subaru should head straight to Elk Grove Subaru and ask for Alan, he is awesome!

starving and shaking

Nov 2, 2015

Went in to test drive a 2016 Legacy. Tareq was the salesman that helped me out. After test driving, told Tareq I would think about it and that I had to leave to meet some people for lunch. He went to talk to his manager David Deleon. David said that he wanted to make an offer for a trade in for my old car (that as already in the process of being sold to a private buyer). Told him I could give him time for that. David came back and offered the same value that my old car was going to be sold for. Told him I couldn't trade it in since I already promised it to someone else. Told him I needed to leave to get lunch. David insisted I stay while he worked out another deal with his manager.I finally agreed to buy the car so that I could leave to get some food. At that point, I couldn't even negotiate because I was so shaking from hunger. David said it would only take another 45 min to finish the deal so I called my friends to come help me drive home the new car and my old car. They arrived and after 45 min with the Finance department I had to tell them to leave because it was taking much longer than promised.All in all, I spent over 4 hours there with no food, starving while David kept insisting that I stay every time I tried to leave. I was shaking and ready to pass out by the time I left there. And to top it all off, the car they sold me had a scratch on the bumper so I had to wait another half an hour for them to clean that up. This was the worst experience ever. It's like they kept me prisoner there, waiting so that they could take advantage of me in a weakened state. I had no issues with Tareq but David Deleon is as inconsiderate and shady as car salesmen come. If I could go back in time, I would never have walked into Elk Grove Subaru.

Steve

Oct 31, 2015

My wife and I needed to get her a car ASAP after an accident and Mike made the experience streamlined and hassle free. It was our first new car, our first Subaru, and our first experience at Elk Grove Subaru and all three are great.

Terese

Oct 30, 2015

Mike Carlson made my purchase simple and hassle-free. He was straightforward with the cost of the car and streamlined the entire process for me. This car-buying experience was worth the two-and-a-half hour drive. Terese

BigD

Oct 30, 2015

Mike Carlson was excellent. We did our deal over the internet and one phone call, my wife and I drove down to get our Forester the next day and were in and out of there in 2 hours, just the way we like it, no hassles, no high pressure sales.

Happy customer

Oct 29, 2015

We ordered a 2016 Outback to our specifications even though we live about 180 miles away as Lasher had a good net reputation and good prices. Our contact, internet manager Mike Carlson, worked closely with us via email and a phone call or to to make sure we got what we wanted, let us know the price, and keep us up to date about the delivery of the car about 6 weeks later. He made sure the car was in great condition to be turned over to us as it took us about 10 days after delivery to make it to Elk Grove to pick it up. At pick-up Mike and the rest of the staff were friendly, professional, no-pressure, informational and paid attention to detail. Mike Lagandoan in finance was likewise no pressure, informative, and responsive to our questions which was great. Mike Carlson went over the car and its operating essentials and did a good job. Overall the experience was much much better than we had had at our home Subaru dealer in Redding. I'd go to Elk Grove Subaru for our next Outback for sure.

laurieklein57

Oct 28, 2015

Professional, Pleasant, helpful. Ask for Michele she's a great sales rep. Haven't bought a car since 98 and she helped me find the perfect car. Thank you.

Dennis A

Oct 26, 2015

David really treated us like family. We told him what kind of car we wanted and how much we could afford. He showed us a fully loaded Corolla and worked with us to get the payments into our budget. I never imagined we could get so much car for so little. The process was quick and painless but thorough as well. He took the time to explain all the cars features and Jeremy explained all of the add-ons we could purchase to better protect our new car.

swagman

Oct 26, 2015

Having completed research online and exchanged emails with Bruce Cunningham, we drove 90 minutes to Elk Grove Subaru. Clockwork experience. Bruce was ready, the car was ready, the test drive reinforced positive preconceptions, the paperwork was standard and made effortless by Bruce and Jeremy the Finance Adviser....overall a wonderful example of what a car buying experience should be. Great people, great dealership.

gloschro

Oct 25, 2015

I've always dreaded going to a dealership and being approached by what I thought of as "vultures". Curtis was quite the opposite, and it was a most enjoyable (and informative) experience working with him. Curtis truly cares about getting the best deal for the customer. Brandon Vaughn (finance manager) is also great, and not pushy about getting you to buy an extended warranty unless it makes sense for you. I highly recommend Laher Subaru in Elk Grove!

HChantry

Oct 22, 2015

I had a great experience with Curtis. He was not your typical car salesman. He was able to get me to buy without making me feel pressured. He spent time with me explaining my options.

Lwolfson

Oct 19, 2015

I hate getting new cars, but Mike Carlson made it a very pleasant experience. He also threw in some extra freebies which I totally appreciated. I would definitely deal with him again.

noscreenname

Oct 19, 2015

I needed to interact with people who would listen to and respect my requirements for my Forester purchase. This is what I got in spades. I actually enjoyed myself. I initially contacted the dealership online and received a warm response immediately. Further follow-up inquiries were answered quickly. Thank you Elk Grove Subaru for making my car buying experience pleasant. I didn't think such was possible.

Matthew Escobedo

Oct 18, 2015

From the moment I spoke with John Dunlap on the phone I knew Elk Grove Subaru was where we would buy our car. I have bad credit, yet John was honest about what he can do and stood true to his word that he would do the best he can to help us. He made the car buying process easy, fun and quick.Signing your life away is never fun, however Mike Lagandaon made it simple and fun as well. Not once did we feel like we were being haggled or pressured during our experience here at Elk Grove Subaru which helped tremendously. We will be back and we will definitely recommend to our families and friends.

gkank1973

Oct 16, 2015

Excellent communication and customer service throughout the process. Made buying my 2016 Outback simple, quick and painless. Awesome jobs by all. Thanks Pam and Mike!

Scuby fan

Oct 16, 2015

I was quoted a Internet price on a cross tech but by the time I made it down to the dealership the car had been sold, (2 days later)They still gave me that discount on the xv of my choice. Which was below their cost. Whole experience was great.

ChadT

Oct 13, 2015

Curtis Jare is by far the best salesperson I have ever dealt with as a car buyer, very friendly and he did not push us at all. He asked good questions about what we would like and gave great information, we only went in looking for a future purchase and loved the experience. Ended up driving home with a new Impreza wagon and we are completely satisfied with the great deal we got on the vehicle. Out of the 4 dealerships we went to this was by far the best one.

Subaru Lover

Oct 12, 2015

When my beloved 2003 Outback was wrecked in an accident, I opted for another Subaru, never even considering any other car brand. Although I'd checked prices online for Foresters and Outbacks with other dealers near Stockton, I chose Elk Grove Subaru because of it quick reachability from Stockton, the great service my old car had received, and its top dealership rating. Pam Verduzco was the perfect salesperson for me. She knew the options I wanted, worked to get a car with them, offered five test drives over two days (one of which was her day off), and, after I'd bought my white 2016 Premium Forester, she explained and showed to my boyfriend and me the features of the car. Jeremy Remillard thoroughly explained the extended warranty options, although I chose not to get one. My experience with Elk Grove Subaru was quite positive.

Susan9553

Oct 11, 2015

I'm not a fan of walking onto a car lot and purchasing a new vehicle. The dread begins just thinking about the whole process. But I must say I had a great experience at this dealership. Everyone I worked with were professional and so very easy to work with. It was an enjoyable experience. I love my new 2016 Outback. I can see why people love their Subarus.

Keith1

Oct 11, 2015

Bruce Cunningham was very easy to work with and got us just what we wanted. Got the best price on car. All other dealers were not willing to work with us

PatM

Oct 8, 2015

Mike Carlson was the Best Sales Department Director. He helped us purchase our 2016 Subaru Outback. We had the Carpro certificate which made the purchase very smooth. We drove our new Subaru home in a few hours. The Laser Elk Grove has the nicest employees. It is a great dealership to buy your car.

davissubarufan

Oct 8, 2015

Bruce was helpful without being pushy. He offered me a better price than another dealer rather than matching their price and there was no "haggling". Since I had checked with several sources, I'm satisfied I received a fair and reasonable price. Bruce took time to explain the car features for us and I left feeling comfortable, welcomed and well-treated. I would highly recommend shopping via the internet, working directly with Bruce Cunningham and buying through Elk Grove Subaru.

ValKos

Oct 7, 2015

We visited two dealerships before we came to Lashers Elk Grove Subaru and we can easily say that Lashers Elk Grove Subaru was the one of most welcoming and had the most helpful and friendly staff. Our sales man David Melo was extremely helpful, friendly, and knowledgeable. He answered all our questions that we had, explained to us all the details and options in high detail of the two cars we were looking at and helped us make the right choice in picking the right car right for us and at a great price. Mike Langandaon was also extremely helpful, he explained all the paper work in clear detail and made the process simple and easy. Overall our experience was something to remember, and would definitely recommend Lasher Elk Grove Subaru the first to go to when looking for an amazing buying experience at a great price.

Trendysean

Oct 6, 2015

Upon arrival we were greeted warmly by Curtis who asked us what we felt would work for us. I then told him what I needed and what my budget was and he did not pressure me one bit. Some people at other dealerships really don't do a good job hiding sale desperation. He honestly felt like an uncle helping us look for a car and I will buy another car from you guys in the future, I can tell you that.

subbi

Oct 5, 2015

I heard the "Car Talk" guys mention that they have dealerships all across the country that they recommend for almost all types of cars. We knew we wanted a Subaru for a variety of reasons...the greatest of which are the safety features and especially "Eye Sight." We live a couple of hours from the dealership but having had a less than ideal experience at a local Subaru dealer we wanted to see if this would be different. We contacted Mike by email to set up an appointment to come up. I wanted to make sure that they would have the specific car with all the features so that I would not have to go another time in order to get the car. He shared a lot of information that way including how many cars he had available, the colors etc and even gave us an estimate. There a lot of bells and whistles on the car and Rod Kiehm took very good care of us. He was really more teaching us how to use and understand the safety features rather than trying to "sell" us on the car. The financing was just as easy as everything else. Great experience!

Shelly DC

Oct 4, 2015

This was a stress free and personable experience. Mike Carson listened and delivered what I was interested in, not just what he wanted to sell.

Carol A.

Oct 3, 2015

David Melo and Jeremy were both personable and knowledgeable. They made our experience fun, expedient and hassle free. Also, when we drove away with our new car, I felt like I really knew how every button, dial and knob worked. Thank you!

Michelle A.

Oct 3, 2015

Bruce Cunningham is the ideal salesperson in my mind! If I could have taken him home with me and my new car I would have. Bruce was extremely responsive and answered all of my rather silly questions about every inch of the car. He worked to make sure I was brought to tears when I saw my car in front of the dealership. I have never been treated so well by a person, while navigating the process of leasing a car.I have not had to deal with car dealerships or car payments in quite a long time.- 15 years to be exact! My Camry had made me feel safe for the last 15 years, so it was very heartbreaking for me when it finally gave out and couldn't go anymore. I decided I was looking for a change and decided to go test out a Subaru.I was looking for a car that could give me that same feeling of being safe and having comfort without costing me a fortune in the process. I test drove a Subaru Legacy at a local dealership and was treated more like a nuisance by the dealer than someone who was looking to spend money. This is was a horrible set-back in the process for me as I was already apprehensive about going to dealerships.I searched for a Subaru dealership that had the Legacy with all the safety features I was looking for and was very blessed to stumble upon Elk Grove Subaru- but more importantly Bruce Cunningham. If you don't believe me, just know that I drove 2+ hours in traffic just to get my car from Bruce and Elk Grove Subaru because the dealership treats people that well. You can never go wrong working with Bruce and the rest of the team. Thank you Elk Grove Subaru for making me smile so big my cheeks hurt the next morning.

MiniMaru

Sep 30, 2015

Aaron Magana was very helpful with my purchase. I saw him 1 week before and the next week mwt with him again, and started the process Since i drive a company car buying a car from a dealer almost was a forgotten task. Aaron and Mike just made it seem effortless. if you are looking to buy a new or previously owned motor. I highly recommend Elk Grove Subaru. See Aaron Magana he is a very pleasant, professional; young man. FIVE STAR SERVICE ALL THE WAY

Anthonyjay31

Sep 28, 2015

Mike carlson was put to the test and he delivered everything i wanted on my 2016 sti....there finance guy brandon vaughn was just as helpful... elk grove subaru is awesome!!! If u need a car there the people too see...

Golf Dude

Sep 28, 2015

Over the years, I have bought many cars. However, my buying experience with Mike Carlson and Elk Grove Subaru totally exceeded every expectation I possibly could have had. From the first internet contact with Mike to the final purchase, the emphasis was on building a relationship so that I could have the best buying experience possible. There was never any haggling over pricing of the Subaru, or the trade-in value of my old car. Very much appreciate Mike's honesty, knowledge, courteous approach, and high level of professionalism throughout the process. Also enjoyed the time spent with Rod Kiehm and Brandon Vaughn.Ray Schramm

fishguy

Sep 27, 2015

In general, I didn't look forward to buying a car, but my experience with Curtis at Elk Grove was fantastic. I had been looking online for many months, so when I went in, I had a pretty good idea of what I wanted. Curtis was friendly and informative. He listened to what I wanted and he presented me with my options. He even showed me less expensive cars if I was willing to sacrifice a little on my desires. I really appreciated that. In the end, I purchased the exact car I wanted for a great price. I am very happy with the whole experience and and the car (Impreza Sport Limited) is a blast!

TravisFireCapt

Sep 25, 2015

Alan and Mike were great, smoothest car buying experience I have ever had. Professional, knowledgable, and courteous. Donna was also great to work with for my leather install. Outstanding dealership and people!

arimarose

Sep 21, 2015

Aaron really listened to my needs and made sure that I was getting what I needed for my lifestyle. Sonny and Jeremy really worked with me on the financing and sales side and made me feel really comfortable with everything. I felt really taken care of and felt completely comfortable (never pressured) in making a really huge investment. I never thought that I could own a new car, let alone one as nice as mine. I had a really fantastic experience and would strongly recommend shopping at Elk Grove Subaru.

Civileng

Sep 21, 2015

I first contact was on line where I found the car I wanted. Alan Maes responded with the Internet Price and that the car was to be delivered at the end of the week. Friday he called to say the car was in and I could pick it up. We went in and were met by Alan. He suggested we drive the which we did. Very impressed with the cars features and handling. Pricing and trade I was agreed to. Alan gave us a detailed review and instructions on setting the many features, how each functions.Alan was very knowledgable and helpful in the entire sales experience.

Jeffa

Sep 21, 2015

This was my first experience with a Subaru. I had a great time with Tareq and he was super helpful. I look forward to years of driving my new car. Thank you.i

thecampinglady

Sep 20, 2015

I liked that I wasn't pressured to buy. I was allowed to ask many questions that were answered with great patience. I liked that all colors and combinations were available and I literally was allowed to buy "the car that was on the showroom floor".

Talisyn

Sep 19, 2015

Rod and Sonny found me better car that I thought I could afford. Much better vehicle for the price than Toyota, Honda and every other brand I looked at.

T McBee

Sep 18, 2015

A good friend of ours had purchased a Subaru from David Melo, and remembered his name, so referred us to him. We called David on a busy Holiday weekend, and he immediately gave us information on the car we were looking for, and said he would love to meet us. When we pulled into the dealership, David introduced himself, and was ready to work with us, though you could tell that the dealership was very busy. We had a great experience, both with Davids initial service, and then with his Manager David Lang, who even took our 9 year old to a sandwich shop next door, and bought us lunch. We had a great experience down to the end, with Mike Lagandaon, our finance person, too. David then helped us go over our car features and details, and made sure that we felt comfortable, before we left, feeling excited about our big purchase. The service from Managers such as David, is what keeps us coming back to Subaru for our 5th Outback now! Thank you to David and the entire Elk Grove team, for a fantastic experience from beginning to end.

T McBee

Sep 18, 2015

A good friend of ours had purchased a Subaru from David Melo, and remembered his name, so referred us to him. We called David on a busy Holiday weekend, and he immediately gave us information on the car we were looking for, and said he would love to meet us. When we pulled into the dealership, David introduced himself, and was ready to work with us, though you could tell that the dealership was very busy. We had a great experience, both with Davids initial service, and then with his Manager David Lang, who even took our 9 year old to a sandwich shop next door, and bought us lunch. We had a great experience down to the end, with Mike Lagandaon, our finance person, too. David then helped us go over our car features and details, and made sure that we felt comfortable, before we left, feeling excited about our big purchase. The service from Managers such as David, is what keeps us coming back to Subaru for our 5th Outback now! Thank you to David and the entire Elk Grove team, for a fantastic experience from beginning to end.

kdisch

Sep 18, 2015

Easiest car buying experience ever. My salesman (Aaron) was great at explaining everything, going through the process of buying the car and made sure I was happy with my purchase. Very Professional.

Kim1969

Sep 18, 2015

My experience with Elk Grove Subaru was just wonderful. My salesmen Fred Gates was great at giving me prompt service. I am absolutely thrilled with my new Kia Rio. It was the first car I test drove and fell in love. Appreciate all you did for me. Kim

Nfsmetal

Sep 14, 2015

Great price. Good service. Everything went well. Sales staff was knowledgeable about the product and assisted in every step. Everyone was professional. Was a good experience.

Sierra11

Sep 14, 2015

Great service! Everyone was kind and friendly. The buying process was quick and painless and my salesman (Alan) did a thorough job of helping me learn about my new Subaru even after the paperwork was done!

Mikev67

Sep 12, 2015

We haven't had much experience with car buying. This was the easiest and the best experience we've ever had. Rod made it no stress and painless. He is the MAN. My wife made the comment "everyone seems so happy here"

Amanda C

Sep 11, 2015

As a female buying her first brand new car by herself, I was very nervous when I got there. From the moment I spoke to Bruce on the phone I felt at ease. He made the experience easy for me and I could not be happier with my car. Thank you Bruce and Jeremy!

eperink

Sep 11, 2015

Professionalism at its best. Pam was exceptional and engaging. I felt comfortable which is not easy since I do not enjoy the car buying experience.

TLC

Sep 10, 2015

Would like to encourage anyone looking to buy a car to check out Lashers. They are fair and honest and will work with you where others won't. My wife and I are pleased to have bought our second car from them this year.

asantiago

Sep 7, 2015

This was my first time at Elk Grove Subaru and my first Subaru purchase. I have to say that it was by far the smoothest and easiest car buying experience I've ever had. Before the purchase, Mike answered every question I had and was easy to reach over the phone or by text. When I came to the dealership he was extremely helpful in showing me the car that I was interested in and going over the next steps. When he handed me over to Jeremy for the financing portion, the quality customer service continued flawlessly. Both of them were great guys to deal with and made the whole experience really easy. I would definitely recommend them to all my friends interested in a Subaru.

Atbunch

Sep 6, 2015

Bruce in the internet sales department was great. II got a great deal a great service. I had to wait a little but what do you expect on labor day weekend!

gaspasr

Sep 6, 2015

Easy no hassle deal. Reasonable trade in allowance. Only dealer around with Outbacks. Glad we found them. Most informed sales person I have dealt with. David Melo. Mike in finance made the usual paperwork a breeze. I must admit I was made aware of every option and never felt pressure to buy any extra stuff.

Hestia

Sep 6, 2015

This is my 3rd Forester and it was the least stressful of any previous purchase. Highly recommend the Internet Sales program. No pressure to add things I didn't want or need. Staff were friendly and very knowledgable. Drove away with a smile on my face!

Janusmichaelis

Sep 6, 2015

I been here twice and bought 2 subarus. The first time was good but the second time was even better.Mike was very informative on what came with the Subaru (towing assistance) and he explained the business platform for the dealership when it came to making profit and selling volume. He quickly answered my questions and was able to go above and beyond with transferring my previous warranty. Brandon was articulate and professional. He referenced consumer reports and helped us make criticak and informative decisions.

subarugirl25

Sep 4, 2015

I came to Elk Grove Subaru just to test drive cars. I was expecting to sell the car I came to the dealership to a private party (a 2007 Pontiac G6) in the next few weeks and use the sale money towards a down payment on a purchase or lease. Tareq Kabbani let me take an Impreza and a white Legacy Premium with EyeSight on long test drives. I fell in love with the Legacy right away, but I was curious if they had a darker color. Tareq checked stock and found that they had a Legacy in dark grey with the same equipment as the white one in stock. He could tell that I really liked the car, so he brought out his manager (David Deleon) who offered to evaluate MY car for trade in. My husband and I agreed that it couldn't hurt to do so, so we let him evaluate it. Afterwards, he and Tareq sat down with us and told us that they would pay $2000. I told them that we were looking to sell it at $3000-$3300. We went over the numbers for the Legacy and talked more about my possible trade in. David went back to his general manager who added another $500 to my trade in, making it $2500. The deal they gave me on both the trade in and the Legacy ended up being way too good to miss out on, so I ended up leaving the dealership in my new Legacy. Both Tareq and David had the best customer service the entire time. They were completely honest about everything the entire time and did everything in their power to get me a good deal on leasing the 2016 Legacy. I recommend that anybody who is shopping for a vehicle go to Elk Grove Subaru and ask for Tareq!

convertedsubarucustomer

Sep 3, 2015

Of the seven different car dealerships I visited in my car shopping, Elk Grove Subaru was by far the most straight forward and accommodating. I not only love the car I purchased from them, but working with salesman Aaron Magana was a great experience. Thank you Aaron and Elk Grove Subaru!

Dollie

Sep 2, 2015

Great experience. No pressure and we were able to get the price and payment we wanted. From start to finish best car buying experience ever. Thank you to all who helped us from start to finish.

Outback

Sep 1, 2015

We enjoyed our experience at the dealership and we are now enjoying our new car! Mike and Jeremy were very helpful and listened to our needs. Mike helped us find the right car for us.

mareteoutback

Aug 31, 2015

What can we say? Mr.Cunningham exceeding our expectations with a perfect dose of human kindness, genuineness, advocacy, exceptional service and courtesy! We are blessed to have begun our New Subaru relationship and purchase with the this fellow, which is why we are adopting him into our family! LolMuch Gratitude Elk Grove Subaru! Bruce and Jeremy made our Anointed Sunday subaru experience a successful blast! Warmly, "Namaste" the Marete family! :)

scotgirl2

Aug 31, 2015

The people we dealt with at Elk Grove Subaru could not have been nicer. Mike Carlson was our sales rep. and was excellent and efficient at handling our paperwork and questions. Mike Lagandaon was our finance man. Mike. L. was also very friendly and efficient with the miles of paperwork it takes for a car purchase these days. We couldn't have been more pleased with how nice they both were and did the best they could for us to get thru the whole process. I would not hesitate to recommend Elk Grove Subaru and these two Mikes to anyone. Thanks so much.

ViktoriyaS

Aug 31, 2015

Michelle was relly easy to work with and took care of any concerns we had. She was outgoing and didn't pressure to purchase the vehicle.

Jeff Griffith

Aug 30, 2015

Best car buying experience my wife and I ever had!! Rodney our sales guy, took us through everying from the test drive all the way up to the purchase of our first Subaru. He explained everything the SUV was equiped with and all of the features from Blue Tooth to all of the safety features! Sony, our sales manager made our sale of our Forester, quick and easy. No spending all day long trying to make a purchase and this was a first for us. I would send anyone to Elk Grove Subaru for their first and future Subaru. Thanks again Rodney and Sony, hope to see you soon!

Fishnwich

Aug 29, 2015

Rod was great to work with. Took more time than any prior sales person I have dealt with. Good to work with a professional. Rod really cares about customers. Thank you RodThank you Brandon

MTGoutback

Aug 29, 2015

Excellent customer service. To start I went online to get a basic info via Autobytel and Mike Carlson was the first to contact me to as what he could do for us. I only received one other email and no follow up. Mike Carlson went out of his way even at 9:30 to 10pm to return a few text on some questions we had. Great to see them taking the initiative to want to work for the customer. We arrived at Elk Grove Subaru around 6pm so that my wife could do a few test drives and we were introduced to Bruce Cunningham who took the time with my wife to Mae sure she felt comfortable and answered any questions she had. After a few test drives we decided on the 2016 Outback. Mike and Bruce took the extra time to not only answer our questions but made sure we were happy with the process. By 9:30 we drove of the lot in our new Outback. Mike in financing was very helpful as well.

OutbackLady

Aug 29, 2015

We visited several dealerships until we hit gold in being served by Sales Associate Curtis Jare. Curtis' listening skills are the best we have ever encountered in this arena. He went over and above to deliver what he said he would in a timely and very adept manner. Past car purchases have not been good with being shuffled through so many folks, but Elk Grove Subaru was different and Curtis led us through each minimized step. Additionally, Curtis' knowledge of the mechanics and the aesthetics of the Outback are impressive. Stellar customer service provided by Curtis Jare.

Kimberly

Aug 28, 2015

David Melo was the best, a true gentleman! The dealership even bought us lunch! I would highly recommend this dealership and David Melo to my friends and family.

Klarose

Aug 23, 2015

This was our 2nd purchase from Elk Grove Subaru and we couldn't be happier. Friendly, quick, and no pressure to sign. If you are looking for a Subaru, I would highly recommend Elk Grove. In fact, we drove from the Bay Area and passed up multiple Subaru dealerships just to shop at Elk Grove.

2016 Forester dinamyt

Aug 22, 2015

I purchased a 2016 Forester. Mike Carlson was awesome to work with. He's professional and genuinely cares about his customers. I also had an accessory installed and was impressed with how quickly the service department took care of it. First time I've ever purchased a vehicle without spending hours at a dealership being schlepped from one office to another. Elk Grove Subaru gets Customer Service!

C.A.

Aug 22, 2015

We had been researching and contacting regional Subaru dealerships once we decided we wanted to buy a Forester. Elk Grove Subaru surpassed every other dealership in price and customer service from the first contact. We test drove a Forester with Aaron Magana, who was helpful, sincere, and just a really nice person. We worked with Mike Carlson through internet sales for our purchase, and he made the process easy, understandable, efficient, and celebratory. Jeremy Remillard was extremely thorough in his explanation of options. It was our first purchase of a new car, and we couldn't imagine a better experience.

dannymoua1994

Aug 22, 2015

Better service and More affordable then my local dealer! 200 mile drive was a well worth trip! Highly recommend. Purchased a 2015 Subaru BRZ Limited. Thank you Pam!

crosstrek2015

Aug 20, 2015

We had a great experience with Mike, the manager of internet sales, buying our new Crosstrek. From start to finish it was about a 3 hour experience and he was able to push his team to get our new car ready that evening instead of the following morning. The deal we got was as good as any we could have found.

sia

Aug 18, 2015

Alan maes my sale guys was very patient with me and my wife, because we were looking for a good deal.

Carlos R

Aug 17, 2015

Highly recommend Pam V. Very much the professional. She was very patience with us. The buying process was smooth with no hiccups. I would buy another vehicle from Pam at Elk Grove Subaru.uz

idontlikeforcedmarketingleavemealone

Aug 17, 2015

The internet sales experience was great. The price they gave me over email was about as good as I think I could have gotten if I yelled and threw up my hands and went to various dealers shopping lower and lower quotes all day. We got in and out in about 3 hours from shaking hands to drive-off.

satisfied customer

Aug 17, 2015

Mike and Brandon did a wonderful job in making my experience in purchasing a new Forester pleasant, informed, and efficient. I appreciate their professionalism and patience.

Mel

Aug 16, 2015

Salesman David Melo was extremely knowledgeable about the cars and answered our questions. He worked hard to get us the car we wanted within our budget. He was very respectful and pleasant and provided a lot of information.David Lang, the sales manager, was our initial contact and he was very helpful and friendly without being pushy and aggressive. On our first visit we were just starting to look and he let us do so without any sort of hard sell and that is why we went back when we were ready to buy. Finance was friendly but was more aggressive then we were comfortable with. We had a strict budget and repeatedly refused additional products but Jeremy continued to pitch his warranties, window tinting, etc. He was very nice but it took longer than it should have.However in the end we got a great car with everything we wanted at a price we wanted and they let us make our own decisions. Everyone was very friendly and we had several follow up emails and phone calls. Definitely would recommend this dealership.

Cyndie Chandler

Aug 15, 2015

From the moment we stepped out of our car to look at either the Forester or the Outback, we were pleased with our experience. David allowed us a minute to get situated before even approaching us and when we described to him what we were looking for, he told us what our best options were. It is obvious that he is not just a salesman but someone who honestly believes in the product he sells. He is so very knowledgable about all aspects of the cars and never talked down to us. He answered all of our questions and after we took the test drive, he worked extremely hard to help get us into the 2016 Forester that we wanted. Every step of the way, he checked in with us and told us exactly what was going on. When we ran into snags, he immediately came back and helped us get them cleared up. Jeremy in Finance was awesome to work with as well. By the end of the process, we actually felt like part of a family and when we got in the car to drive away, David gave us both genuine hugs and congratulated us on our purchase. I will have no qualms about recommending this dealership to anyone who is looking for a new vehicle.

psherman

Aug 14, 2015

Super helpful, very knowledgeable and they were willing to make a good deal. They worked hard to make sure I was leaving the lot with my new Subaru !!!!!

My16STI

Aug 12, 2015

The sales persons (Alan meas) was very pataince with me and my wife, very helpful with my buying of my STI. I will defiantly refer family members to buy from Elk Grove Subaru.

Cyndie C

Aug 10, 2015

From the moment we stepped out of our car to look at either the Forester or the Outback, we were pleased with our experience. David allowed us a minute to get situated before even approaching us and when we described to him what we were looking for, he told us what our best options were. It is obvious that he is not just a salesman but someone who honestly believes in the product he sells. He is so very knowledgable about all aspects of the cars and never talked down to us. He answered all of our questions and after we took the test drive, he worked extremely hard to help get us into the 2016 Forester that we wanted. Every step of the way, he checked in with us and told us exactly what was going on. When we ran into snags, he immediately came back and helped us get them cleared up. Jeremy in Finance was awesome to work with as well. By the end of the process, we actually felt like part of a family and when we got in the car to drive away, David gave us both genuine hugs and congratulated us on our purchase. I will have no qualms about recommending this dealership to anyone who is looking for a new vehicle.

Mwr56

Aug 9, 2015

I hate buying cars. Drove 3 hours one way just to buy from these guys. Would do it again without hesitation. No run-around. Very easy and a great price. What a concept.

Michael Wan

Aug 5, 2015

We were planning to go to multiple dealers and this is our first stop. We were not planning to purchase a car this trip, just wanted to check out a few cars to help us make a decision later. The young lady, Michelle Phan gave us a warm welcome, and asked a few questions. After she found out we were comparing the Forester, the RAV4 and the CRV, she gave us everything we needed to know about the Forester to help us to decide which car we want to purchase. She gave us a professional presentation, there was no preassure at all, and she was very friendly. Michelle did a wonderful job. We didn't even have to check out the Toyata or Honda dealership. The whole experience with the test drive, closing the deal and finance took less than three hours. This was the best new car purchase experience I ever had!

Eray329

Aug 3, 2015

From the beginning to end this was an overall great experience.Being that I work a 9-5 I didn't really have time for endless amounts of phone calls that many of the other dealers try and push onto you. Pam was very great at recognizing this early and we had many conversations via e-mail. It didn't take her and I long to get an agreement on the price (which was great!) and the exact model I was looking for. When I went down there to make my purchase Pam picked me up from where I was staying and took me to Elk Grove to finalize everything. The whole process only took about 2.5 hours but it probably could've been an hour less if I didn't take so long inspecting the vehicle and asking questions. Pam was amazing and made me feel comfortable throughout this whole process. Now to Mike at finance, Mike was a very pleasant and down to earth man who related to me very quickly. Being that I am an Accountant I was excited to meet Mike at finance. Mike was very knowledgeable and knew his stuff and It didn't take long until we were both smiling and high-fiving each other for saving even me more money.I can not stress how great Pam and Mike were. They made my first car purchase a breeze and very stress free. I know next time I or any of my friends gets a vehicle it will be from Pam & Mike at Elk Grove Subaru.I'd give them 10 stars if I could!!

Roberta Walnut Creek

Aug 2, 2015

I had been researching online preowned inventory for a suburu outback for my college son. I had the good fortune to send an internet inquiry and receive information from Bruce Cunningham. When I arrived I was so relieved to meet a professional business man who was well informed, customer service oriented and ethical. I test drove the preowned 2013 outback and asked many relevant questions to the vehicle performance. I then asked to drive a 2015 to compare the driveability and found the updated electronics, transmission, and performance exceeded the 2013. I felt compelled to purchase the 2015 with so much confidence because of the established trust relationship I developed with Bruce and the test drive results I experienced. We were able to reach a price I was comfrotable with and the transaction experience with Mike Carlson was easy. Mike is detailed oriented, accurate, professional and friendly. He sealed the level of confidence I had with working with their team at Elk Grove Suburu.. They get 10 PLUS on my rating!!!! Thank you so much.Roberta YamamotoWalnut Creek, CA

Satisfied customers

Aug 2, 2015

After visiting several different Subaru dealers we were pleasantly surprised by the group of employees we worked with. They made the whole process easy and stress less.

Eeget78

Jul 29, 2015

After keeping good contact with Bruce cuttingham and findng the amazing deal they did. I drove down from Redding CA to purchase my new 2015 impreza. The foaks at elk Grove Subaru can not be beat, friendly, caring, and create an overall fast and painless car buying experience.

jmaiduc

Jul 29, 2015

Went in thinking i was going to have to deal with predator car salesmen. Instead enjoyed a nice conversation with some really nice people and bought a car in a low intensity environment.

mikewan

Jul 28, 2015

We were planning to go to multiple dealers and this is our first stop. We were not planning to purchase a car this trip, just wanted to check out a few cars to help us make a decision later. The young lady, Michelle Phan gave us a warm welcome, and asked a few questions. After she found out we were comparing the Forester, the RAV4 and the CRV, she gave us everything we needed to know about the Forester to help us to decide which car we want to purchase. She gave us a professional presentation, there was no preassure at all, and she was very friendly. Michelle did a wonderful job. We didn't even have to check out the Toyata or Honda dealership. The whole experience with the test drive, closing the deal and finance took less than three hours. This was the best new car purchase experience I ever had!

Deborah55

Jul 26, 2015

In order of least favorite tasks in life: Job-hunting, Car shopping, going to the dentist.....But Mike Carlson made purchasing a Subaru a smooth and painless experience. After having had bait-and-switch tactics tried on us several times at our local dealerships, I contacted Elk Grove Subaru via the internet. Mike Carlson is a great communicator who knows how to answer direct questions with direct answers. We settled on a price for a base model Outback, he did not try to up-sellus to a Premium (which all other dealerships had done) when we got to Sacto the car was ready and waiting, the price was as negotiated, no problems, no hassles, no drama. THANK YOU MIKE!!

Sierrapop

Jul 23, 2015

Thank you all at Elk Grove Subaru for a "great" vehicle buying experience. My wife and I have been looking at vehicles for 3 years, saving along the way. We also have been listening to the CarProUsa , with Jerry Reynolds who guided us to the "right" dealer. We listened to his reviews of the Subaru and knew we couldn't go wrong, plus he sent us to Elk Grove Subaru where we enjoyed a great deal and great service on our visit. Mike Carlson, Internet Sales and Pam Verduzco Internet Sales Manager helped us to reach our goal , along with the help Dave Lang the General Sales Manager. We had all the details worked out before we arrived. No fuss, no messing around, straight talk. A couple of hours of paper work, a test drive and a lot of personal information on the vehicle and we were on our way home. My wife's smile is still ear to ear, which makes me smile a lot too. I am confident in our vehicle and wife's safety in the Sierra Nevada mountains, and that means everything to me. Thanks guys, great job!

jeff16wrx

Jul 22, 2015

I purchased a 2016 wrx limited from Elk Grove Subaru and didn't want the to wash it or take any of the stickers off as I wanted to do all of it myself. I never take my cars through car washes. They called me the day it came in and got me in and out fast. My payment was exactly as we worked out prior to buying the car.

Subaru Owner

Jul 20, 2015

Excellent experience buying a new car. Fully satisfied with my purchase and hope they continue that great service regarding any maintenance and repairs moving forward.

CLB123

Jul 20, 2015

Great experience, painless purchase. Bruce was terrific to work with. Excellent inventory, and I did not feel like they were trying to give me the hard sell. Buy your Subaru here!

Relaxn1

Jul 20, 2015

Out of all my years of buying new cars this was the most enjoyable experience I have ever had thanks to the expert knowledge of Dave Melo and the very friendly Matt Lagandaon. You could not go wrong buying a car from these two people the dealership is lucky to have them working there and making the company a very enjoyable and pleasant place to visit let alone buy a car from. Thanks to everybody for their hard work and making this happen for us I would recommend anybody to get a car from Elk Grove Subaru.

Skroes33

Jul 19, 2015

Super painless. Traded in a 2006 mustang get premium and bought a 2015 Subaru Legacy. Best decision I ever made. Eric and Pam the Internet sales people were fantastic and the finance manager followed through in the end and got us an even better deal. I felt as if I knew the people that took care of me and never once felt uncomfortable. Can't wait to purchase my next Subaru from them already. Don't look anywhere else. You have already found everything you need here!

kirkfox

Jul 18, 2015

I have been working with Mike Carlson, the internet sales manager, on ordering a 2016 WRX for the last couple of months. I initially placed an order for a premium model, and later wanted to change to a limited model. Mike was able to switch my order with no hassle and provided constant communication on my order status. The car even ended up arriving 2 weeks earlier than expected, and he fast tracked the detail process so I could pick up my car within a few hours of it arriving. There were no surprises on the quoted price, options selected, or anything else. Great communication, customer service, and integrity demonstrated through the whole process. Overall I am very happy with my experience and will recommend Mike and the team at Lasher's to others.

lcr-sac

Jul 17, 2015

I went to Elk Grove Subaru because of their large inventory of Foresters. I had the choice of styles in all colors and options. I was able to test drive the car of my choice. Alan was very knowledgeable of all aspects that make Subaru unique. He made sure I understood how the engine and drive train were unique and why they were good options for my planned usage of the car. He also made sure I understood how to operate the various components in the car. Negotiations of the final price was fair. The car was perfectly detailed when I picked it up. Very nice overall experience.

Joe Stonasconi

Jul 16, 2015

I went to Elk Grove Subaru because I had heard that they treated their customers well. My intent was only to gather information and see what cars were available. However, after talking with their sales rep (Tareq) and test driving a car I was interested in, I realized that I was getting more "vehicle", at a better price, than I expected. Tareq and the crew there all treated me very well. The discussions about the car itself and the negotiations about its price were all matter of fact, reasonable, and straightforward. I felt good about my experience there from start to finish.

Jenco

Jul 15, 2015

Friendly staff and great experience. My first time buying a new car from a dealer and I was nervous about feeling pushed into buying. I never felt that way. They were friendly, helpful and informative. I appreciated the level of knowledge about the car and I walked away with a beautiful new Impreza.

Runielee

Jul 15, 2015

As everyone knows, buying a car can be daunting. In fact it usually is very daunting and sometimes intimidating. Elk Grove Subaru has taken the negativity out of car buying for me. I feel very comfortable with my salesperson, Bruce Cunningham. I can recommend Bruce to anyone who needs to buy a dependable vehicle and just wants to do it in a comfortable and honest environment.

SP

Jul 14, 2015

I've now purchased two cars from Elk Grove Subaru, and I would do so again. Bruce has been extremely professional, and after the car I wanted wasn't available in stock, he made certain it was on the way and kept me informed during that process. Couldn't be more pleased with the service and product we received, and would definitely recommend Elk Grove Subaru to others.

Frank & Katy V.

Jul 13, 2015

Tareq Kabbani is the guy to see for outstanding service for a new car purchase. Knowledgeable and personable.

M Smith

Jul 11, 2015

Car Pro identified Elk Grove Subaru Dealership as the one to contact. Response from initial inquiry was very timely. Mike Carlson assisted us in finding the Outback having color & features we wanted. He answered my many questions clearly & with infinite patience & good humor. It took about 2 hours to complete all paperwork, have a tutorial of features, etc. He even showed us how to interface our cell phone with the car's Blue Tooth. All went smoothly. Brandon Vaughn, finance, covered all the additional options available for purchase without making us feel pressured to get any more than we wanted. Very much appreciate that. Only suggestion is to have the options available for review before we went to pick up the car. We possibly would have chosen to purchase some if we had time to research the advantages.

Bill Caspers

Jul 9, 2015

Elk Grove Subaru staff was cooperative and ready to give give a competitive price through e-mail and phone transactions= a positive experience. Special thanks to Mike Carlson, Pam Verduzco and Brandon Vaughn for their honesty, efficiency and laughter! Cheers,Bill &Deb

Dmitry

Jul 8, 2015

I was looking for Outback 2015 Limited with EyeSight and not a lot of them were available locally, ElkGrove had one. My case was a bit special because i was very new for US and had no US driver license and no SSN number, but anyway together with Gavin we made a good deal. Thanks.

Rene

Jul 7, 2015

I would like to thank the staff of Subaru Elk Grove for the excellent service they provided. I went in to ask a question about the Forrester and to my delight walked out of there with a brand new car. I have already recommended the dealership to my friend

clc5u

Jul 6, 2015

As I was somewhat new to the car buying process, I really appreciated how knowledgeable Dave Melo was. He provided lots of information, encouraged me to test drive several vehicles for comparison, and told us about the different features. I appreciated his genuine enthusiasm for the cars and that there was no pressure. He was very helpful throughout the process. We ended up with a Subaru Forester, which will be perfect for our needs. Everyone was great to work with, including Mike in finance who helped us with our final paperwork. Overall it was a good experience and we are pleased with our purchase. Thanks Dave! I would recommend to others.

pyz__

Jul 5, 2015

Place was good, dealer was great, much better than dealerships in the bay area. I also appreciated the lack of dealer xxxxxxxx. Would highly recommend.

satisfied customer

Jul 4, 2015

Bruce was very helpful in coordinating getting the car ready, getting the paperwork ready, and showing us the features of the car. We had figured out what we wanted, looked at the inventory on-line, and called him about exactly what was on the car we were interested in. He went through the extras and helped us make the tentative deal on the phone. We went in a little after 3, took a test drive, and left with our new car about 6:30.Mike helped with the paperwork and was very diligent in seeing it was done correctly and understandable. Unfortunately, as with all car dealers, the service contract (and maintenance contract) started out overpriced. Mike even helped with that.

tripsmom

Jul 4, 2015

Wonderful staff,no pressure and there to help you! I did not know that was possible in dealing with a car dealership.I bought a Subaru in 1980! One of the first around. Loved it to the tune of 250,000 miles. Then came family and kids. Always dreamed of having another one, and now I do.Thank you to the staff at Elk Grove Subaru!!

Tom 95370

Jul 2, 2015

I last bought a Subaru in 1999. 7/1/15 visit unexpectedly pleasant. Efficient, knowledgeable staff. No wasted time. Orientation quick,clear, concise. I'm not sure what I expected but cars and at least one dealership have certainly changed and all for the better for the customer.

GDS

Jul 2, 2015

Came in to check on the current pricing and availability of a 2015 Crosstrek. After agreeing on my first and only offer, they had to scour the inventory of the other dealers to find the exact color and package combination that I wanted. They actually provided me with a vehicle that had more features than I had specified at the same price. I will be looking forward to be doing additional business with these folks in the near future...

New Subaru owner

Jul 2, 2015

I always dread going to a car dealership, but my experience at Elk Grove was nice and easy.We haggled a bit over the price in a very professional manner but in the end we got ourtarget price. David Melo, our sales person, was the key in closing the deal. He was thorough in explainingall about the car. We got the color we wanted and the package and are enjoying our Subaru.

lv2kanu2

Jul 1, 2015

Sales Rep. Gavin was fantastic. He was SUPER pacient with my husband and I. Very knowledgable about all subaru vehicles. Financing was a breeze. Very professional staff.Had difficulty communicating setting up dates/times to install accessories when talking to repceptionist who answers the phones. She was not helpful. Service Rep Bill made it right. Thank goodness for him! Super happy with the Forester!

SuzieB

Jul 1, 2015

Very good experience. Alan was very helpful getting us just the options, color, etc. that we wanted, even though it was located at a different dealership. He had it delivered to Elk Grove, so we got exactly what we wanted. He was very friendly and not pushy at all like some sales people we've worked with.

Falcon

Jun 30, 2015

I was in town from the bay area and I am glad I stopped by. Pam was outstanding, friendly and more than willing to do what she could to meet my needs. I suggest that you check out the internet deals and give Pam a call. Jeremy sealed the deal with his wonderful demeanor. He was able to finance me with a better offer then other dealers and my credit union. If you have the opportunity to stop by don't pass them up.

arnelagustin

Jun 29, 2015

Purchase our first Suburu ever, 2015 Forester XT. The wife and I went to ELk Grove Suburu to check out the Foresters and Outbacks. The Salesperson asked if we can come back tomorrow since they were already technically closed. We asked if we can just look at the lot and he said yes. A few minutes later, that sales person brought over another salesperson who was waiting on his customers that were with the finance department and he showed us the cars we were interested in while waiting for them. We ended up purchasing that night. Tareq, our salesperson went above and beyond with his customer service along with his manager and finance manager. Very friendly and no pressure.

carolgb

Jun 29, 2015

We looked at the Outback and Forester online, and emailed the dealer. Received a response the same day from Pam Verduzco, both via email and phone call. We set an appointment for the following Tuesday, then changed our minds and went one day earlier. We had already discussed the possibility of trade in, and had an idea of what they would offer. When we got there, the car we were interested in, 2015 Subaru Forester, was standing ready for our test drive! We already had an "out the door" price from Pam, plus when they checked out our trade in we were very happy with what they offered us, so it was all good. Great experience with both Pam and Mike the finance guy. Love our new car.

frsjl82

Jun 29, 2015

From the moment we got out of our vehicle until we drove off the lot in our new, top of the line, 2015 Subaru Outback, the people at Elk Grove Subaru were nothing but gracious to us. We were looking to replace our 2010 Subaru Outback which had been totaled in a accident. The price we finally settled on for the new vehicle was fair and not a stretch for us. Both our salesman, Tareq Kabbani, and the Financial Manager, Jeremy Remillard, were helpful, courteous, solicitous, and reasonable. It helped that the car we were looking for was in stock. This was not true with other dealers we to which we looked. Additionally, the salesroom was comfortable and a pleasant place in which to do business. The whole experience lasted just over four hours: not bad when we drove away with the new car we were looking for.

KarlaG209

Jun 29, 2015

My husband and I were shopping for a new car and had several places we we going to check out. My daughter recently bought her first Subaru from Elk grove and just loves it! We looked at 4 different dealerships and Subaru was the best. We ended up buying the car we went there to test drive. Tareq our sales man was Awesome!!! He had all the answers to our question and if he didn't he found them out. He was able to locate the very car we were wanting and we were able to walk out with a great car and a great experience. Jeremy was great walking us through all the paper work and we couldn't have had a better person to work with. Everyone there is on the job and were friendly and caring. I would recommend Elk Grove Subaru to everyone.

roodriver40+years

Jun 29, 2015

Subarus are wonderful cars.I was urged by the management to rate Elk Grove Subaru as Excellent. I have done so here.Go buy a car from them.

Niffty2

Jun 28, 2015

We drove 5 hours (!) to shop here. We liked what we saw on line and drove to Elk Grove from San Luis Obispo. It got even better. We were treated so well by the people - the experience was more enjoyable than buying a car has ever been before. And we saved several thousand dollars!

Sdeal

Jun 28, 2015

I bought a new crosstrek and worked with Alan. We worked on this deal over the phone for awhile. He was awesome. I was never jacked around, kept in the loop, and everything was as he said it was going to be. There was no change in the deal, ever! Like I said the whole deal was over the phone, I came and picked-up the vehicle and was gone within an hour. It was awesome! I would totally recommend Alan to anybody wanting to purchase a subaru!

MikeNyeTheCarGuy

Jun 27, 2015

Bought my first be car here, and they really helped me in the process even when I made it difficult at times. Would definitely buy from here again!

Pbaci72

Jun 27, 2015

Bought our new 2015 Crosstrek last night and it was the best car buying experiences we've ever had. Very friendly and straightforward process. Bruce was great to work with. Great price through the Internet. Bruce was very knowledgeable about the carsomething that the sales rep from our last two car buying experiences wasn't. Will recommend This dealership along with Bruce to family and friends.

spalecan

Jun 26, 2015

Our experience with Elk Grove Subaru was the best deal we found on the car we wanted. Alan was good about listening to what we wanted and not giving us a sales pitch. He found us a car within a few days when they did not have what we wanted on our first visit. He gave us a good price and was very personable. The whole process was made easy and they worked with us to make it quick.

Aysha Rahim

Jun 22, 2015

Elk Grove Subaru was recommended to me by a friend who purchased a car from them last. After scouring the internet for the vehicle I wanted (which I swear NO ONE had) I sought them out to help me. Low and behold they had 3 subarus that fit pretty close to my description. It was so nice to hear a "yes we have that in stalk " rather than a "no but we can order it for you." ( especially because I didn't have a few days to wait. They were knowledgable, honest, understanding and willing to do whatever they could to get me the car I waned at the price I was wanted. It was a very stress free easy going environment. 10 years from now when I'm ready to trade in my vehicle I know exactly where I'll be shopping for my next one ;) Thanks Elk Grove Subaru, I Love my new care and couldn't be happier.

cconant

Jun 22, 2015

Elk Grove Subaru was the first to send an internet quote, had the lowest quote, and their rep (Erik) responded to all of my email queries the same day. The dealership had the car ready before we got there, the sales guy (Bruce) was great to work with, and the paperwork guy (Jeremy) did a great job. Bruce took time to walk us through the Bluetooth and other programming, and he generally made the experience fun!

camus

Jun 20, 2015

I had a great experience buying a new WRX from Elk Grove Subaru. All of the staff were great and made the process an easy and straight forward one. I would not hesitate to recommend Elk Grove Subaru to anyone who's looking to buy their next Subaru.

Satisfaction

Jun 19, 2015

Dealer had the right Forester, with exactly the options I was looking for, and right color. My salesman, Rod, was knowledgeable and good to work with. Would recommend without reservation.

DeenyMc

Jun 16, 2015

I went in to purchase a new Forester and was treated with respect throughout the entire process. Everyone had a great sense of humor too! I came out with the car I wanted in the color I wanted. They had just received it on the transport the day before and got it all checked and detailed for me. I would definitely recommend this dealership to my friends.

jacevedo22

Jun 16, 2015

My wife's trusty 20 year old Subie died on Saturday. We squeezed four months out of that old clutch and she got towed to Elk Grove Subaru. The service and parts staff were professional, friendly, and accommodating. It was very busy that morning, but they wonderful nonetheless. It did not end there.My wife and I have been considering replacing her old Subaru, but we were going to wait since we have a one year old Forester. We didn't think it were possible to carry two new Subarus. In spite of this, David Melo bent over backwards, and had us drive multiple vehicles to get the right match. The whole experience was pleasant, and he worked with us tirelessly to get an amazing replacement for our family. I highly recommend this facility, and please look up David Melo, he's a rockstar.By the way, the price BEAT truecar.com's price. Enough said. I'll see you guys in 6 years for a WRX purchase :)

Michelli88

Jun 15, 2015

The best car buy experience ever! From beginning to end, the staff are knowledgeable, friendly, courteous and made this a fun, easy process. I will be coming back for my next car .Michelle N.

PDT

Jun 15, 2015

We had a great experience at Elk grove Subaru . Everyone was really helpful. We test drove the car and we got the exact car that we wanted.I would recommend this dealership to others.

src

Jun 15, 2015

I particularly enjoyed working with Tareq who was very friendly and helpful without being pushy. He made the experience of buying a new car easy and pleasant. And he has followed up since my purchase to make sure everything was satisfactory. I would definitely recommend this dealership and Tareq to others.

rocker

Jun 14, 2015

This was a very easy car buying experience and Mike Carlson made it that way. We'd recommend Lasher Elk Grove and Mike Carlson to anyone wanting a great deal and easy car buying experience.

Erik

Jun 13, 2015

Would I go back/recommend? Yes in a heartbeat!Elk Grove Subaru was highly recommended from a friend who worked closely with Mike Kim. Mr. Kim greeted me in an expansive lobby filled with pristine examples of the finest that Subaru has to offer. Mike then explained that there were quite a few vehicles that would meet my expectations. Ironically the very first Subaru he showed me, the first car I actually looked at in person, ended up being the car I decided to purchase. Mike expedited the sale as I watched sports television in the comfortable waiting area. Jeremy finalized the details of the final sale, making every aspect of my visit to Elk Grove Subaru wonderful!The vehicle I bought had very low mileage and is extremely clean! It definitely beats out every other Subaru I researched before coming to Elk Grove Subaru.

Roy CO

Jun 12, 2015

From the start conversing with Herbie McQuay was fantastic. He has such a great attitude and he was up front concerning my particular finance issues and was just a pleasure to deal with. I would recommend Herbie to anyone visiting Elk Grove Subaru and would even suggest making the trip to Elk Grove Subaru for a great experience with Herbie.

Chico Chapin

Jun 11, 2015

Very Good! Positive! People were nice & helpful. Rod & Brandon were very professional at their jobs. At this time, I am happy with the purchase. I would highly recommend Elk Grove Subaru!

MiroslavB

Jun 11, 2015

You will be greeted by a very warm and welcoming staff. I came to purchase a Subaru Crosstrek and David Melo helped me in every step of the process. I felt comfortable in making the purchase and would highly recommend anyone looking for a vehicle to come to Elk Grove Subaru.

Rubicon Paul

Jun 11, 2015

Very positive experience with Elk Grove Subaru. Good communication throughout the process, including not hounding when I wasn't ready to make a decision. Once I was, I was treated fairly, got a good price, and was in and out in a few hours with a new Outback!

Lesley B

Jun 10, 2015

Mike Kim sold me my first new car and it was a great experience. He was patient with me and answered all my questions and truly listened to all my concerns and needs. And he dealt with my tough "papa bear" dad to boot! All with grace and professionalism. If you are looking for a Subaru you would do well to come here. They will work to get you the best deal they can while getting you into a fantastic vehicle.

Wes

Jun 9, 2015

I came to Elk Grove Subaru with both of my parents with an intention of purchasing a Subaru Crosstrek. Michelle was the first to warmly welcome us. We didn't purchase a car on the first visit but Michelle made sure to keep in touch. From calls to voicemails and even text messages, Michelle was very helpful and patient throughout the entire process. Michelle was always willing to go out of her reach to deliver valuable information about the Subaru I had questions about. She was also generous enough to offer a sandwich from the deli store at the Acura dealership! I was happy with the settled price and was able to take the Subaru Crosstrek home! -Wes

First time Subaru owner

Jun 8, 2015

If you are buying a Subaru shop around and then go here. This is the place period. Dealing with the Internet Sales Team is a breeze. I would highly recommend Elk Grove Subaru.

car4me

Jun 7, 2015

This was by far the best car-buying experience ever for me. There was a very sincere friendliness and helpfulness evident in every staff member I dealt with. I would go back in a second and will highly recommend this dealership to everyone I know.

brz, renee123

Jun 5, 2015

This was a great experience. I thought I was going to get a Legacy but ended up test driving the BRZ . We got our price and left to go to other dealerships. But cam back to Elk Grove because the sales person Bruce knew his stuff. From beginning to end he was there, even to explain how to use the car. And I got the color I wanted where the other dealers wanted to talk me into a different color. I wanted the Black and that is what I got. Thank you

Ro-n-Mo

Jun 1, 2015

This is such a GREAT DEALERSHIP with wonderful customer service, friendly and knowledgeable people, pretty straight forward! We came from Pacifica, CA and checked out several dealership in our neck of the woods, but decided to make the drive to Elk Grove and got our car for a lot cheaper! Mike Lagandaon and Curtis Jare were so easy to deal with, I highly recommended Elk Grove Subaru!

Jess G. B.

May 31, 2015

Everyone was really awesome. I have a complicated financial situation, but a good paying job that I've been at for a long time. I started this process back in January 2015 and decided not to take their offer and try to improve my credit for a better deal. Now almost five months later, I got the deal I wanted on the exact car I wanted. Some of the initial offers from the banks were not desirable, but we kept at it until they came up with something that will work for me. Thanks so much to Pam Verduzco for facilitating the process. Really nice folks.

SEYellow

May 31, 2015

I went in on Saturday of the Memorial Day weekend to see how my family (2 members are about 6' tall) would fit in the different models (Legacy, Impreza, Crosstrek, and Forester) I was looking at. I was leaning towards the Special Edition Crosstrek (in yellow) that I had found online or the Crosstrek Limited in the tangerine pearl because I felt they are great safety colors (like most people in Sacramento, I've been hit other drivers who were not paying attention). With a yellow or orange car, it makes it hard to say that they couldn't see it. It also makes it easy to find in parking lots. And there are already so many gray, white, and tan cars on the road. I also thought I might like a higher profile vehicle. My parents have a Forester and I like how it drives. Neither the Impreza nor the Legacy fit my tall family members. When I test drove the Crosstrek, it handled a lot like my parents' Forester. I really wanted the yellow Crosstrek, but it had just been sold the evening before. Bruce was great. He checked with several dealerships nearby and found one that would trade the Special Edition they had for a Crosstrek EG had. It took a few days to get everything coordinated, but Bruce made the process feel smooth. He introduced me to the service guys who were in at the time. I thought that was nice since I will be seeing them regularly for maintenance and check ups. Bruce explained they were one of the few Subaru locations to have an award from Subaru for their service. I enjoyed working with Bruce. He has a great personality and sense of humor. I would recommend to anyone looking for a car to see Bruce at Subaru. Mike worked with me on financing and was good at explaining the different options. I appreciated how well he worked with me and addressing my questions. There is a reason EG Subaru is one of the top rated Subaru dealerships.

EllieC

May 29, 2015

Went in just looking to test drive but fell in love with the new Forrester. Memorial day sale was wonderful and finance with Mike went very smoothly.

cargirl nora123

May 24, 2015

I was looking to purchase a vehicle but not necessarily a Subaru. However, after discussing the situation with David DeLeon I gave it a second thought and was so glad I did because after testing the Subaru Forester I was sold on the vehicle. From beginning to end the experience with Assistant Sales Manager David DeDeleon, Sales Manager Sonny Aivazian and Finance Rep Brandon Vaughn was nothing but amazing. I would highly recommend Elk Grove Subaru. "Thank You Gentlemen!!!!

SakRN

May 22, 2015

Best dealership I've ever been to. The sales, management and finance guys are professional, friendly, funny and worked VERY hard to meet price demands. Gave GREAT discounts too! Right from the start, we were greeted by our awesome sales guy Tareq. We grew very fond of him (having spent half the day viewing the cars, test driving, negotiating, and waiting to clear finance to finally get my car!). David Deleon was very pleasant and worked hard to get us an affordable price point. We didn't feel any sense of urgency or pressure and were weighed with all the options for acquiring the car/suv that best suited me. Our finance guy Brandon was awesome as well. Being a nurse, I was surprised to hear that over 25% of customers that come in to Subaru have an occupation in the medical field. It's true, we like the outdoors and we like the high safety ratings. In the end, we got the Forester! Thank you so much for taking care of us. I HIGHLY recommend anyone interested in purchasing a Subaru to go this dealership!!!

Katienal

May 20, 2015

Car buying is no fun but David and Brandon were wonderful to work with. I love my new car and Elk Grove Subaru! Many thanks.

wonderwoman!

May 19, 2015

Curtis was wonderful! The best customer service that I have EVER experienced. When he said he wanted to help me, he really did! He worked with our budget to get the price lowered on the car, lowered our APR, and got a great deal for my trade-in. He also went out of his way to make sure I knew how to use my new car; new buttons and features. I am incredibly happy and satisfied with my new car. I have not stopped bragging about my car and Elk Grove Subaru to family, friends, and coworkers.

xx

May 19, 2015

Salesman told me the used car I was looking at came w/ a 1mo/1000mi warranty. I confirmed by looking at the Buyer's Guide in the window.Went into finance office w/ Jeremy. First thing he told me was car was being sold "as-is" and he showed me an "as is" Buyer's Guide as if that was the one from the car. I corrected him and he had salesman bring Buyer's Guide from the car. We finished our business, he handed me a folder with my paperwork.6 days after the purchase, the check engine light came on. When I called the service department, I opened the folder and saw that Jeremy had NOT included the Buyer's Guide that I had signed (w/ the warranty), instead he had included a DIFFERENT Buyer's Guide that said "as is".He also typed "as is" language onto one of the other forms.This was AFTER we'd had a conversation AND the salesman had been involved.I immediately called Lasher and spoke to Sunny (sp?) to explain the situation.The next morning I took the car in to the service department for a diagnostic (it ended up needing a new catalytic converter!) and to speak to DAVE, a sales manager.Dave knew exactly who I was when I approached him, even though he played dumb. As soon as I told him who I was, he spun around in his chair and grabbed a copy of the Buyer's Guide I had signed. Wow, how is it that Jeremy managed to save the form I signed but put the wrong one in my folder? I should add that he actually had to write the car info on the form and draw a large X in the "as is" box.Yes - they are honoring the warranty - I didn't have to pay for the repairs today.But Jeremy flat-out tried to cheat me - there's no doubt in my mind.And the fact that Dave tried to defend him and suggest that it was an honest mistake - smh - that tells me all I need to know about how Lasher Subaru conducts business. This is Standard Operating Procedure.CAVEAT EMPTOR - and check your paperwork BEFORE you leave the premises.

The Asian guy

May 18, 2015

Their online sales rep, Pam Verduzco was great. The whole process was smooth and easy. The finance part was a little rough with the extended warranty stuff but eventually I left satisfied.

hotrodder

May 18, 2015

Bruce was fantastic. He came in on Sat., his day off, just for us !We had done our home work, so he really didn`t have to "sell" us a car. Bruce showed us what we were looking for, and gave us a few options...While we were waiting for the financial part, I was starved, so offered to buy me a sandwich. I got an ice cream with nuts on it. We had a pleasurable visit. Bruce certainly RATES a 10......We had all questions and concerns answered, and drove away happily in our new WRX.Thanks Bruce ( Mr. Cunningham ).

criticisme

May 17, 2015

We walked in and cinched a deal fast, much better to deal with than other dealerships we tried. And friendly too they know how to treat a customer.

kenquick

May 17, 2015

you guys are great and. I love my car thank you so very much I hope you guys do well in the future and I'll be back

Paul K.

May 13, 2015

This by far has been the best car buying experience I have ever had. David Menlo was extremely knowledgable about everything and anything Subaru. We took the Impreza for a couple test drives and wanted some time between myself and my wife to talk about the vehicle and potential deal. At no time did we ever feel pressured and were treated very well by the sales managers and finance department. I would definitely purchase my next car at Elk Grove Subaru!

Paul Kennedy

May 13, 2015

This by far has been the best car buying experience I have ever had. David Menlo was extremely knowledgable about everything and anything Subaru. We took the Impreza for a couple test drives and wanted some time between myself and my wife to talk about the vehicle and potential deal. At no time did we ever feel pressured and were treated very well by the sales managers and finance department. I would definitely purchase my next car at Elk Grove Subaru!

ahitchings95818

May 10, 2015

I had a great experience a few weeks ago buying a 2015 Subaru Legacy 3.6R sedan. That trim is hard to find, and Elk Grove Subaru still gave me a great price on the vehicle. Rod Kiehm was was my sales contact and Jeremy Remillard was my finance contact. They were both very attentive and professional. I would recommend this dealer to family and friends.

linkemw

May 5, 2015

We started an internet sale with Bruce Cunningham and can honestly say that this was the BEST, easiest, most enjoyable car purchase ever! During the email portion, Bruce was speedy with replies and provided information that we requested the first time we asked (not our experience with other dealers). He did not push us to come info the dealership until we were ready to make our purchase. Once we did, there were no surprises in store for us - except continued great service! Awesome experience and we did not regret the two hour drive one bit!

JohnM

May 4, 2015

I purchased a new 2015 Subaru Forester on 4-22-15, from Lasher Subaru in Elk Grove. I had done some research, so I was somewhat familiar with the model and what the price was regionally and for used models on Craigslist and CarMax. My salesperson was Allen Maes. He was friendly and not pushy. He was very knowledgeable about the vehicle and it's features. We took an informative test drive and shortly thereafter were able to secure the deal. I was very happy with the price and found it lower than the estimate from Truecar.com. Allen guided me through the sale and I was out the door in a reasonable time frame. My finance manager was Mike Lagadaon. He was able to secure me with financing lower than my local credit union rate. He handled the financing process and all the required paperwork well. Overall, I am very satisfied with my Subaru purchase from Lasher Subaru in Elk Grove.

RKB

May 4, 2015

Had a really easy, stress free buying experience. Walked in just to test drive a car, but ended up loving the car and service so much that we bought the same day.

Thelovechickens

May 4, 2015

Thanks Erik and Brandon for the wonderful experience. We knew which Subaru Outback we wanted then sent emails to get internet pricing from all of the dealerships in the Sac area. Elk Grove was the best price by a great margin so we decided to give them a shot. Went to the store, drove the one we wanted - yes had only 4 miles on it - filled out paperwork - got great financing with a great term - was done in about 2 hours. Not bad considering all things that have to get done. Highly recommend Erik and Brandon - they made it simple, no haggle, no hassle, no slippery sales guy/financing guy - very up front, easy to talk to, casual, comfortable experience. I will recommend them to friend in Davis.

DianeD

May 3, 2015

I used Edmunds and TRUECar to contact dealers to learn about availability, options and prices for various versions of the Outback, but Erik and Mike were by far the responsive and helpful. This is my first Subaru and my first new car in 20 years, so I had a lot of questions! Mike and Eric responded promptly to my many queries over a period of 2 weeks, which allowed me to determine exactly which model and options I wanted before visiting the dealership. Mike had the car ready for me to look at as soon as we arrived, and the price negotiations and financing process couldn't have been smoother. Mike was very knowledgeable and friendly, and never tried to sell me additional options or services I wasn't interested in. Once the paperwork was completed, Mike patiently went over all of the details of operating the car and its many integrated electronic features - a must for someone who has been driving a 1992 BMW with a cassette player for many years!Without hesitation, I highly recommend Elk Grove Subaru - excellent experience all-around.

kimberley2015

May 3, 2015

Hello,having a PHD did not prepare me for an outstanding, no pressure education at Elk Grove Subaru!Thank you Erik, and the finance/management team!

Meg&Mar

May 2, 2015

I test drove cars closer to home and decided on the Subaru Forester XT. Pam Verduzco had emailed me a very good quote and although I might have matched it Elk Grove had the exact vehicle in stock. The business was easily completed. I was very impressed with the facility and Staff and I would definitely recommend this dealership to anyone considering a no-fuss car purchase.

mmmtahoe

May 2, 2015

Pam Verduzco emailed a price for the vehicle I had decided on. No local dealership had the exact one available so we drove down and were very professionally helped by Pam and the finance department. No muss, no fuss no going back and forth between "the boss" and the salesman. Very easy and I feel from the research I did prior to purchasing the vehicle that the price was excellent.

Newcarowner

May 2, 2015

The internet department here was great. They were completely hassle free and no pressure. We have 2 kids younger than 2, which for us means that we have little blocks of time to do new car research, not the big long spans that typical sales experiences consist of. Bruce helped us test drive and tour the 2015 Foresters in less than 45 minutes, and was totally fine with us dropping everything and running off when both girls started crying at the same time. A week later Mike told me the prices of the Foresters over the phone, discounts included, and set me up with an appointment to come in and purchase. I got there at 10:08, left with my new Forester at 11:55, at a price that TrueCar says is a good deal. It was the exact experience we were looking for.

RiderFamily5

May 1, 2015

Researched 2015 Forester premium and worked with Internet director Mike Carlson! He was very knowledgeable and was very accommodating when it came down to color option! He pulled 3 cars from the remote lot and spent many hours working with us so we got exactly what we wanted and we drove away happy!

1Hotmama

Apr 30, 2015

We purchased through Bruce Cunningham. Pricing was dealt with promptly, and our desired car was found. We are a super busy family, and have little time for the particulars of car buying. When we let them know our time constraints, the sales pitches for all the extras such as maintenance and warranties was kept to a minimum. Very happy with personalized service showing me how to operate my new car.

Lab Lady

Apr 30, 2015

I was initially quite hestitant about starting the whole "car shopping experience" as I had heard and read many stories of less than honest and pushy sales people. I was pleasantly surprised when I went to Elk Grove Subaru. I was given a great price on a 2015 Forester from one of the online sales managers, Mike Carlson and Pam Verduzco answered all my questions and the test drive. I never felt pressured and they were completely professional the entire time. The finance manager, Mike Lagandaon, made the financing part smooth and painless. I would, and have recommended, Elk Grove Subaru to all my friends. It was by far the best car shopping experience I have ever had. Thanks!!!!

rebeccanbob

Apr 30, 2015

We started looking for a new car to purchase a few months ago. I contacted Bruce Cunningham through the internet and asked for some information and explained that we were shopping for new cars and would contact him if we decided on purchasing a Subaru. Bruce was polite and did not pepper us with emails and phone calls. When it came time to purchase our Crosstrek he got us a great deal, and finished up at the dealership without any pressure. Jeremy finished up the deal, in a low pressure way regarding sales of all the add on protection, warranties etc. Had an enjoyable car buying experience, and would recommend Elk Grove Subaru to anyone.

David A.

Apr 28, 2015

I came to the Elk Grove Subaru ready with what I wanted and information to back me up (pre-approved car loan quote , CarMax quote for my trade-in, and CarMax ad for a similar used Subaru). I asked David if he could do better than what I had and he did it. He got me a price on a new Subaru for cheaper than the used one at CarMax, he matched their trade-in offer, and got me a better interest rate than my own bank. He was great. I'm very pleased and would definitely recommend them.

wkrell

Apr 28, 2015

My wife and I were trying to decide on the next vehicle and found ourselves wandering car lots when the cars suddenly changed to the Subaru line. Promptly Michelle found us and her bubbly attitude captured our attention. Within five minutes she had somehow filled us up with the right information. With the all wheel drive, boxer engine, moon roof, high MPG, and low price figures firmly embedded we headed home. After many webpages, several conversations with friends and one less than stellar trip to another Subaru dealer we headed back to Elk Grove Subaru.. They say that one person can make a difference and in this case Michelle made the sale with a five minute mini lecture on the benefits of a Subaru.. Upon our return Mike followed up with the test drive and final sale details with the same down to earth and informative personality which paved the way to our first Subaru Forester.Thanks Elk Grove Subaru for putting Michelle and Mike in our path!

Lstremme1

Apr 26, 2015

I requested an Internet quote from the website and due to the competitive pricing, decided to purchase my car there. After discussing the car's features, I filled out the simple online approval form. Shortly thereafter, I was notified that everything came through and I got a very competitive rate as well. After showing me the car and answering all of my questions, and showing me how everything worked, I noticed that my online car print out said I had navigation (something that the car didn't actually have). I was super bummed about it but overall the staff was very friendly and accommodating although they didn't do anything about the missing navigation.

Jennifer H

Apr 17, 2015

Two months ago, I was in a near fatal car accident on Interstate 80 in downtown Sacramento during rush hour traffic. My 2014 Subaru Outback saved me from death and serious injury. All the airbags deployed and the built in safety mechanisms did their job. My Outback was totaled and yesterday as soon as the insurance check cleared the bank I was back at the Lasher Auto dealership purchasing a new Subaru. I trust this car and know what it can do to protect a person in a serious accident. My experience buying a Subaru Forester was a smooth, non hassle transaction thanks to salesman David Melo. All the options were explained carefully in a kind,knowledgeable and professional manner. Finance Manager Mike Langandaon was kind enough to extend the unused portion of the previous car's maintenance program to the new purchase while offering us a great deal and not inflating the price. I am very satisfied with the overall experience and most of all drove away feeling safe and protected in my new Subaru.

juliesue

Apr 16, 2015

Rod went to so many lengths to get me the best deal possible. He was very patient and knowledgeable about my vehicle. Jeremy was so helpful with all the paperwork and very friendly . Thank you so much.

gnu777

Apr 15, 2015

my sales man David Melo was very experience and knowledgeable he want above and beyond helping chose the right car helping with paper work . (good experience)

Maura

Apr 12, 2015

Purchasing my vehicle was a pleasure! Haven't had to have any service done just yet, but if the selling aspect is any indication, I'm sure I'll be well taken care of.

Maura

Apr 12, 2015

I had a genuinely excellent experience. I was not hassled, or oversold. From stepping foot into the lot, to the final piece of vehicle delivery! I am now a very happy Lasher Subaru Family Member! Look forward to sending all of my friends and family your way.

Karen

Apr 11, 2015

My husband and I went looking for a used car, but came home with a new Forester instead. Our salesman, Curtis Jare was super knowledge and very helpful. With all a new Subaru and this dealership has to offer, it's a no-brainer. I highly recommend buying your next vehicle from EG Subaru.

SubieGal

Apr 7, 2015

I initially contacted the dealership via their web page. Gavin McPoll (internet sales) emailed with me and was completely accurate in the Car, Price, Appt. time. He was the most knowledgeable car salesmen I've ever dealt with in decades of buying cars. He went over every feature of the car which was sitting in front of the dealership ready for a test drive when I pulled up. As I was getting ready to leave 3 hours later with my new Forester he also went over the basics before I drove off the lot. Those things like the brakes, lights, gears, wipers, syncing your phone, that can turn out to be gotcha's when you're on I-5 in a lot of traffic driving home in a new car! I thought they low-balled my trade-in but it was a very good price on the Forester. Overall an extremely good experience.

USMC Bruce

Apr 7, 2015

Bruce Cunningham provided us with excellent service with no pressure. He was knowledgeable about the vehicle we purchased and made the process extremely easy. We knew the kind of car we wanted but had put off actually looking because the whole experience can be unpleasant and stressful. However, Bruce treated us like family and now we wish we wouldn't have waited so long as we could have been driving a new car a lot sooner!

Cindy

Apr 4, 2015

Car buying can be intimidating. The exceptional staff at Elk Grove Subaru made the whole process fun and enjoyable. Can't sing the praises enough for both Mikes. Love my new Forester!!

sac18771

Mar 30, 2015

We went to Elk Grove Subaru last Saturday 3/14/15 and was greeted by Michelle. She told us it was her first day at the dealership. She was very friendly and accommodating. But then she turned us over to Curtis who spat out some stats about the dealership and about himself. I told him what we were looking for in a 2015 Subaru Outback and gave him quotes I have received from other dealerships. He then proceeded to inform me that the prices given will not hold if someone came to the dealership and bought the vehicle outright. So I have told him that I recently bought a new vehicle from Carlsen Subaru (one of the places who had given me a quote for the new outback) and how well they took care of me. He just shrugged everything of. I told Curtis we were not set on the Outback and that we were going over to The Honda Dealership across the street to check out the CRV. Curtis responds with how the transmission placement on Subaru's are superior to how Honda's are set up. How the number one selling vehicle are the F150's and how Subaru's are set up the same way. So I told him that's fine and all and that we would still like to check out the CRV. I asked for his business card and a brochure on the Outback so we can look things over later.Curtis Jare's response: "Do you know how many vehicles I've sold from brochures over 10 years? Zero."At that point, we just backed into my BRZ and left.The guy was super pushy, rude, and left a bad taste in my mouth. I have left a review on Elk Grove Subaru's Facebook Page and on a group forum that I belonged to. Supposedly, a few other people have not had good experience with Elk Grove Subaru.Last time this type of stuff happened to me was with Future Ford's Naveed G. I left a review about my experience on their FB page. A few minutes later, they got a hold of me, got an apology, offered $3500 off of a Focus ST and 0.0% APR. While that wasn't enough to get me to return to the dealership, it was an effort to show they want my business.with Elk Grove Subaru, I got a response about what they might be able to do to assist us.It was too little too late. We ended up purchasing from Elk Grove Honda. The sales person who we dealt with told us that she has only been in sales for a year and yet we were treated properly. Laura was a good listener. After going through the figures, I asked for $1,500 off. She tells us that she will ask the manager about our offer. She comes back with a counter offer. $1,000 off plus a $250 security package we originally passed up on. We wrote the check, paid off the vehicle and left happy.

carmelcarlove

Mar 29, 2015

I came in for a really nice used vehicle. Which I have a long with monthly installments I wanted.... Zach made this a very quick and easy process. Excellent customer service and all together a great experience.... thanks,

Cross.andy1atgmail.com

Mar 29, 2015

I was able to negotiate everything up from and over the telephone. I came in and the whole process went very smooth.Mike Carlson was great to work with and I would recommend him to anyone.

PeterW64

Mar 29, 2015

Was looking for a 2015 WRX and was very pleased with the service I got at this dealership.I would recommend this place to anyone looking to buy a Subaru. Frank Roepke, David Deleon, and Brandon Vaughn were very nice and helpful.

rob

Mar 23, 2015

Dealing with internet sales, is a quick, easy, and a pleasurable car buying experience especially at Subaru Elk grove! We couldn't be happier on how they took good care of us. They made sure all our preferences are met and even exceeded our expectations. Kudos to Erik and Mike, and also the entire Subaru Elk Grove team!

Basskicks

Mar 22, 2015

These guys made my first ever car buying experience an overall success. Very pleased with their willingness to work with me and making a deal I could not refuse. Thanks!

spmatranga

Mar 22, 2015

Thanks to all, especially Tareq for the best car buying experience of my life. I enjoyed working with everyone. I am thoroughly satisfied with the customer service and car quality! I went in to buy a used car and left with a new Subaru. Steve Matranga.

Letty

Mar 20, 2015

Thank you Erik and Brandon I got the car I loved and when another dealership could not get us approved you guys got it done thanks again wishing you guys much success !!

Chris Cosca

Mar 19, 2015

I couldn't be happier with our car buying experience. Everything was seamless, fun and professional. From management to sales to finance, everyone was very receptive to my needs and desires. Not even a hint of trying to get me into something I didn't want. It was a pleasure dealing with Elk Grove Subaru- highly recommended!

astralweeks1974

Mar 18, 2015

Pam is hands down the best car salesperson that I have ever had the opportunity to work with. I called her on Sunday and between several back and forth phone calls, her and I were able to come to a perfect agreement for a purchase of a 2015 Subaru Forester. I met her the following day (Monday) around 7pm and she had me out the door with my brand new car in less than two hours. Pam went out of her way to show me every detail of my new Subaru including helping me to set up my blue tooth with my phone. I also have to give excellent kudos to Mike in finance who is the best guy you could ever hope to sit across a desk from and sign papers with ... completely professional, funny, down to earth and, simply put, a real caring and genuine individual. I am blown away by Elk Grove Subaru's commitment to their customers and their overall service. Elk Grove Subaru is simply the best overall car shopping experience anyone can hope to find. Thank you Pam and Mike ... I love my new car and you have earned a customer for life. Sincerely, Barron Sudderth

Outback Christy

Mar 17, 2015

I wanted to trade in a car that I recently leased. I had myself mentally prepared for the typical car dealer experience. But Alan so cool and down to earth. I had already test driven the 2015 Outback. I loved it . But Alan really knew the car and explained the features so well. I felt like he was more of friend who had something great to share with me instead of dealer trying to manipulate me. Dave Deleon worked really hard for to give me a great deal. I was able make the trade with no hassle. I was able to buy 2015 outback, which the coolest car ever. I got my dream car finally!!! Financing was also super easy. Great experience.

yorkiedid

Mar 17, 2015

My husband and I had not purchased a new vehicle in 14 years. This experience was wonderful, quick, and we are very happy with the vehicle!!

subarurate

Mar 15, 2015

Curtis really listened to my needs and did a terrific job of working with me. The result was an excellent deal, and I happily drove away with a new Forester. Dave Deleon was helpful as well, and Brandon handled the financial necessities with efficiency and courtesy. Want to buy a Subaru? Go to Elk Grove Subaru.

Nikki

Mar 13, 2015

Herbie and Brandon were so helpful, knowledgeable and nice! Keep them. They are definitely an asset to your business! I would definitely recommend your business.

boccio

Mar 12, 2015

I've always wanted to buy a Subaru and felt that the Elk Grove dealership was the best place for me to shop. I was not disappointed when we were helped by a gentleman named Mut. He never pressured us into making a decision and helped us to get a great deal on our new Crosstrek! He was very patient and answered all of our questions. He let us take our time and we never felt pressured in the least. He was very well informed and couldn't have been nicer. It was by far the best car buying experience we have ever had. Also, Jerremy helped us through the finance process in a very professional yet friendly way. I would highly recommend these two gentleman to anyone looking to buy a new car. I just can't say enough good things about the entire experience.And I love my new car. Thank you Mut and Jeremy!!!

enzolt

Mar 9, 2015

As every car buyer, research is the key. I spent two weeks looking for a deal on a 2015 Subaru WRX. I searched dealer inventory from Redding, CA all the way to Valencia, CA and east as far as Reno, NV. I live in the SF Bay Area, just for reference. Finally, I stumbled on a deal from another dealer. Talked to every dealer to see if they can beat it and ding-ding, Elk Grove Subaru comes and saves the day.I interfaced with Mike Carlson over the internet. We exchanged expectations and sure enough, I was on my way to Elk Grove Subaru. I was greeted by Bruce Cunningham, swell gentleman. We talked over what the deal was between Mike and I, test drove the car, signed some paperwork with Mike Lagandaon and I was off! Bruce even helped me return the rental car I took to get to the dealership.Overall, very friendly staff. No complaints whatsoever. If you want the best price put forth by the best people, look at Elk Grove Subaru. These guys will take care of you, no hassle at all.

Ipod

Mar 9, 2015

My overall experience was amazing. Mike Carlson, Pam verduzco, and Jeremy were absolutely amazing. I was told they could put me In a car and that's what happened. The people at Elk Grove Subaru treat all people with respect and class. I purchased my 2015 Subaru Wrx and love it!

Jenn

Mar 9, 2015

Long story short, my car buying experience was wonderful and most of all fun! I don't know if I ever expected to actually enjoy car buying before working with the staff at Elk Grove Subaru. I had the pleasure of working with Pam Verduzco as I shopped for my new Subaru Outback. Pam was very helpful and supportive in the process. I arrived knowing exactly what I was looking for and Pam pointed me in the right direction and helped me navigate my options. Mike Lagandaon, Finance Manager, was amazing. He educated me on my financing options while making it fun! Thanks Pam and Mike for making my car shopping experience the best ever!!

sara

Mar 9, 2015

This was by far the best experience I've had to date with a car dealership. I was given at least or more than what I expected on my trade in, there was no haggling over the price on the new car, their offer price was less than I expected. I got a great deal with wonderful service from Herbie. He was so friendly and personable and not to mention quick. I was there in full less than three hours and to me that's amazing. I've spent 10+ hours buying other cars so I was pleasantly surprised by how quick the whole process was and they were busy to boot. I feel completely satisfied with my purchase and have no regrets. I never felt pressured or like they were trying to talk me into something i couldn't afford. Thanks Herbie! I can't remember the gentleman's name that assisted us in finance but he was also very pleasant and quick.

MaeCee

Mar 7, 2015

Dawn was great and fun to work with. How many times have you said that about the person you bought a car from? It was a very easy transaction, comfortable and friendly people, no hassles, no double talk. Dawn contacted me as soon as I posted a quote request, and it was smooth sailing from there. Came home with the perfect new Forester, very happy with it all. Jeremy did the finance paper work and was right on top of everything. Had it all signed, sealed and delivered in short order.

Jill Matsuhiro

Mar 3, 2015

This is my first Subaru and buying my car was so easy at this dealership. No haggling, easy transaction, great customer service. I love my new Crosstrex.

jnmatsuhiro

Mar 3, 2015

Working with Dave and Rod was so easy when I bought my new Crosstrek. As a first time Subaru buyer I was surprised at how smooth the transaction went. Mike in financing was easy to work with and kept us laughing through the whole process. I was dreading having to buy a new car but Elk Grove Subaru made the deal effortless and pleasant.

gary

Mar 3, 2015

Zach & Michael, I was not steered wrong by a friend and good customer of yours, Jack & Diane Hoggard. They have bought several Subaru's from you, the latest late last year. My wife Meri and I were treated so warmly and professionally yesterday. We are excited about our purchase of our 2015 Subaru Outback 2.5i Premium. It was a no-nonsense, great experience having you guys help us to purchase our new car that is in transit from Indiana to Elk Grove Subaru around March 2nd! You fulfilled our wishes and got us just what we wanted for our travels in retirement starting in a few months. The process was easy and was a fun experience. You guys know what you are doing and we were handled very professionally. We really appreciate you both! Car buying can be stressful and difficult. You went right to the heart of getting us what we were looking for and in a price that will fit our retirement budget! We can't wait to drive our new car off of your lot, when it comes in. Vince, I called this morning to get your email address. I have been in sales since 1987 for corporate companies. You should be proud of both Michael and Zach, as well as the customer service culture that is apparent at Elk Grove Subaru. Customer service is what drives good companies. I called Zach about 20 minutes prior to Meri and I arriving at your store. I gave Zach an explanation of what we were trying to buy and our timeline and who referred us to him. He said that he was very busy, but if he could not help us, he would get us to a sales associate that could handle our needs. When we arrived, we waited about 3 minutes for Zach to find us and make introductions. He referred us to Michael and the process was a pleasure. There was straight talk, laughter and a friendship formed in our visit. Zach and Michael both helped us in finalizing the deal. We made the deal, shook hands and went on our way, satisfied. On our way home we talked about what a pleasant experience that was, which is a first for us when buying a car! We will be utilizing your service department. That also has gotten rave reviews by Jack. I will also be giving referrals to Elk Grove Subaru. I actually did that this morning to one of my counterparts at work. He is looking to buy a Subaru also. I told them about the pleasant no-nonsense helpful approach that we received. He will be visiting your store in a few months to purchase a car. I will point him to Zach and Michael. Thanks for taking the time to read this. You guys did us right, and I wanted to let you all know, that it was really appreciated by me and my wife. Thanks again Gary & Meri

jnmatsuhiro

Mar 2, 2015

Working with Dave and Rod was so easy when I bought my new Crosstrek. As a first time Subaru buyer I was surprised at how smooth the transaction went. Mike in financing was easy to work with and kept us laughing through the whole process. I was dreading having to buy a new car but Elk Grove Subaru made the deal effortless and pleasant.

sabau1

Mar 2, 2015

Fritz went above and beyond to get us the car we wanted. He answered all of our questions, was flexible on the terms of the sale, and worked with us over two days to secure the right car. We couldn't be happier with the service and the car.

yptran

Mar 2, 2015

This is our 4th car purchase from this dealership. They really know how to take care of their customers, thus we keep coming back to them for our cars. David is very knowledgeable about the cars and worked with us to get us the car my mother loved at a great price. Ask for David when looking to buy a Subaru. He is passionate about the brand and knows these cars like the back of his hands. Brandon was a pleasure to work with and such a great guy. He made the finance paperwork process a breeze.

timlandrus96atgmail.com

Mar 1, 2015

We first walked into the showroom and were looking at a new Forestor When David Melo approached and introduced himself. I knew from the initial introduction that this was going to be a pleasurable experience. After explaining what we were looking for, David explained that the Forestor is probably not what we were looking for and recommended the Outback. I then gave David a printout from the Subaru web page showing exactly what we were looking for and the options that we wanted. He showed us the exact Outback that we wanted. He was extremely good at explaining all of the features of the Outback and it was very clear that he knows the vehicle well and is passionate about he job. He explained all of the paperwork well and made sure that we understood everything we were signing.Mike Lagandaon was also a true professional. He took the time to explain everything to us including the extended warranty programs available. As we signed the documents he made sure to explain everything to us.Both David and Mike are true professionals and excel at what they do. They are a true credit to Elk Grove Subaru and we will recommend your dealership to anyone looking to buy a Subaru.

hdweinberg

Feb 26, 2015

Good experience. Everything worked out pretty well. Mike is a good salesman. Subaru is lucky to have him. Car is working out well. He is good at his job.

lisa

Feb 25, 2015

I brought my parents to Elk Grove Subaru and Gavin McPoil made the process simple and convenient and they received a great price on their new Subaru Forester. Thank you!

ahamburg2

Feb 24, 2015

We had done our research in advance, knew what we wanted to buy, knew what we wanted to spend and Bruce Cunningham got us the best deal! Even though he had to get the exact equipment and color we wanted transferred from another dealership! No pressure, honest and friendly staff.

Cary

Feb 23, 2015

Easiest Time I ever had buying a new car.I offered them a price I thought they wouldn't match and with no games beat it.Thanks. Cary

Dan

Feb 23, 2015

I did a lot of research before deciding on a 2015 Subaru Legacy. After contacting 6 dealerships, I decided to go with Elk Grove Subaru as they offered me the best price to start with and didn't mess around, beating out the other dealerships. I worked with Dawn Weldy, she's brand new to the company, but I appreciated her honesty and that she went above and beyond to get to know the specific vehicle I was interested in before I came in. Bruce was also a huge help as he took Dawn and I through the process as it was her first sale. I don't usually do reviews like this, but I did this time, because I really feel like they deserve it.

Paul9458

Feb 23, 2015

I shopped around for a 2015 Subaru Legacy and Elk Grove Subaru gave me the best deal. The staff was very friendly and courteous. Rod Kiehm was my salesman and very upfront during the process. Brandon Vaughn handled the finance end and was also very friendly and explained everything. I will certainly see them again when I purchase another Subaru.

Alliegatos

Feb 20, 2015

This was my second time working with Lasher Subaru. The first was in August 2012 when, after filing bankruptcy, no one would give me a car loan! Zach Hall and the special financing department worked to get me a 2013 Forester with a payment I could handle. And the process was the most simple car buying experience I could ever ask for- virtually no pressure. After rebuilding my credit, I was looking to get a lower interest rate and possibly trade in for a more upgraded model. Working with Mike Carlson, I was able to trade in my 2013 base model for a 2015 upgraded model for almost the same price and a dramatically lower interest rate. And again- easiest car buying experience ever. I don't think I'll ever buy a car anywhere else!!

cepolk

Feb 20, 2015

My buying experience at Elk Grove Subaru was an amazingly smooth transition. I never felt the pressure to buy and I was never placed in the game of tug of war with prices. I felt comfortable and the whole experience felt right. I began researching vehicles 7 months ago and knew what I wanted for a price on a vehicle and what would be fair. They gave me the best deal even before I explained what price I wanted. I highly recommend this dealership. The people are friendly and if I stay in this state for the rest of my life, they are my dealership for life!!!

Charlos

Feb 18, 2015

Exceptional customer service. The buying process was smooth with zero pressure. I enjoyed working with Mike Kim. He made sure all your questions were answered to your satisfaction and took the time to go over the unique features of the vehicle. The experience was so positive I have already called a friend who is also in the market for the same type of vehicle. Truly exceptional service at each step and I have no regrets, only high praise for the people I worked with through the process. Thanks to Mike Carlson, Mike Kim, Gavin and the Mike Lagandaon.

Dana

Feb 15, 2015

I was considering several different models of new car but after driving the Subaru Impreza I decided that it was the car for me. The sales and finance staff at Elk Grove Subaru were great -- they worked with me to get me a deal that fit my budget. I never felt pushed or rushed. I would highly recommend buying a new car here!

Chris&Anna

Feb 15, 2015

My wife and I researched cars for three months before deciding on a Subaru BRZ. We obtained quotes from at least four different dealerships, and Elk Grove Subaru was BY FAR the best deal (beating even TrueCar by almost $1,000). Bruce Cunningham, from the Internet Sales Department, was a pleasure to work with, answering all emails within 24 hours of sending (and often within an hour). Our particular desired vehicle was in transit from Japan, and Bruce kept us apprised every step of the way. We showed up for our purchase, were treated with respect, and had an ideal purchase experience. We did finance the vehicle, and worked with Brandon Vaughn to do so. Brandon was amazing to work with, not pushy with add-ons in any way, and capped off a great day! If we ever purchase a Subaru again (likely), we are contacting Elk Grove Subaru first. Why waste time with others?

Steve G

Feb 15, 2015

My visit to Elk Grove Subaru was the best car buying experience I have ever had! Everyone I talked to was very friendly and helpful. I highly recommend this dealership and my new car an Outback is by far the nicest car I have ever had. Pam and Jeremy were very friendly and helpful and made the process very enjoyable.

carriesage

Feb 12, 2015

My husband and I decided to upgrade my little VW convertibletime to grow up. I set my eye on the Subaru Outback and started searching. Carmax, hmmm 4 Outbacks in 500 miles. Filled out an internet request with Elk Grove Subaru with all my upgrades and received an email within the hour. The quoted price was actually very close to a used one that I had tagged on the Carmax site. We called Pam Verduzco and the start of our smooth purchase began. From the moment we walked in for our 11:00 appointment, test drove a beauty and sat down with Pam we were impressed. The entire experience was top notch and we had no second guessing or worries about what the price was going to be. We received the best care and attention from Mark Carlson who got our paperwork wrapped up and we were driving home by 2:00pm! Both Pam and Mark made us feel important. I can't thank them enough for a great day and I LOVE MY SUBARU!!! This is the first time I have owned one and it won't be the last for sure.

Kathy

Feb 11, 2015

The absolute BEST car buying experience ever!! I have recommended Elk Grove Subaru to all my friends at work today! We love our new car.

James the #1 "Subaru fan"

Feb 9, 2015

I want to commend Allan for his friendliness, professionalism, and patience when we purchased our 2015 Subaru Outback. They were the only dealership that was able to find our selection at Christmas time without a long delay. All of the personel were more than accomodating and made our purchase one of the easiest deals we have ever had. I would definitely go back to Elk Grove Subaru and we love our new car. Way to go Allan. Thank you for such excellent service and making us feel like family. James and Antoinette

Tyler4eg

Feb 8, 2015

We looked at many cars and dealers online and had contact with them via phone and e-mail. Subaru was our first stop of many we had planned, but they had a number of the other car makes and models we were looking into purchasing from others so we got to try them out there. After test driving the Forester all in the family agreed it was the best and though we were originally not looking to buy yet, we started the process. They, as a team, worked tirelessly to find a way to meet what we could afford so that we got to drive home our new 'family member' the next day. Even when we were unsure that we would get the car, the staff made this experience the best and most stress free time we've ever had car searching. Would we go back? Absolutely! And we are telling everyone where to go next to have a great experience. Thank you again to the incredible Subaru team!!

Joan Cinquini

Feb 7, 2015

Great friendly service. They stuck with me throughout a month of waiting. The price was reasonable and I was able to eliminate those features that I did not need. I will stick with this dealership throughout the life of the car.

BKauffmann

Feb 4, 2015

I went in "just to look", not having a solid idea what I wanted. I had looked at the WRX previously, but wanted the hatchback version (so it looks like I am going to have to wait a couple of years to get one), so was deciding between the smaller SUV's - the Forester and the XV Crosstek. I met Curtis a couple minutes after I got onto the lot, and he let me talk about the features I was looking for, and pointed out different models that I could take a look at. There was no pressure to get into any one model, and I got a new 2014 XV Crosstek in the end. For the price, and the features I wanted, the car was a perfect fit. David was very clear and up front about my pricing options, term length, and with showing me the dealer invoice - made it very clear how amazing of a deal I was getting. Going into the Finance office is always a trip of trepidation, but Brandon was really easy to work with - no pressure, just helpful in pointing out the different options that I could add on, but not pressuring me to do so.Overall, this was probably the easiest, hassle free car buying experience that I have had. Highly recommend this Subaru Dealership. Top quality employees, amazing service, and the no pressure atmosphere made this experience an actual pleasure.

FishMan

Feb 2, 2015

Everything was great! Everyone was very helpful and willing to answer all questions and help us make a good purchase. Only problem and we didn't realize it until almost home, the Navigation SD card was missing, so no Navigation and I said I could go over it from the manual, so, oops, kinda my fault, since we were ready to leave and I was ready to go. We went out of town to purchase because of pricing, so they are mailing us the card! Thanks Guys!!!

Judy McTague

Feb 2, 2015

Just purchased a Subaru 2015 Legacy. I worked online with Gavin McPoil and after several emails later due to my part, we finally made it in to take a test in the Legacy and Outback. Gavin was great after just learning we had switched are minds overnight from a Forester to either a Legacy or Outback and it was no hassle for him. Gavin got both vehicles for us to test drive and there was no pressure towards either one and we are totally happy with the Legacy. Everyone made us feel comfortable as we waited to sign the papers and the facility was very warm and welcoming. Since we were trading in our 2001 Outback and it felt like a family member leaving that they took very good care of it and everyone was impressed on how well maintained the car was in which made it easy to depart with but still sad to leave it behind. I highly recommend this dealership if you are looking for a new Subaru.

Kathleen Houston

Jan 28, 2015

We bought a Forester. David and Frank were so helpful and made us feel very comfortable while going thru the process. Frank spent time with me in the car to show me everything and I really appreciated that. It was my best experience when buying a new car.

CT

Jan 23, 2015

We were very pleased with the experience of buying our new Impreza at Elk Grove Subaru. After a great experience over the phone, my wife and I decided to drive 2 hours to get our new Subaru from Elk Grove Subaru. Fitz was great to work with, and we recommend that anyone looking for a new Subaru gives him a call.

chris wilson

Jan 22, 2015

Had the pleasure of dealing with Alan during this experience, he knew his stuff, no pressure and treated me like a valued customer. Customer service is very important to me and Alan gave first class service.

Tracy

Jan 22, 2015

We went to Elk Grove Subaru to look at the new Crosstrek XV, after talking with our sales person Alan we learned even more about this model than we did even after our own research. The staff at Elk Grove Subaru know their products and services well. They provided a fast friendly no pressure service. We were more than comfortable making our purchase from them. .

Joshs

Jan 21, 2015

We had a difficult situation with our trade in and they made it a great setup. Mike worked magic on the finance and Frank was great at showing and explaining each of the cars. We really enjoyed the time they spent and felt no pressure or hidden items when going through the process. I would definitely recommend any one come see them again.It was an overall great experience and we are very happy with our new Legacy.

Camille D

Jan 18, 2015

After a failed attempt (bait and switch) by another Subaru dealer in the Bay Area, my husband found Mike Kim and Elk Grove Subaru. At first I was skeptical because of our nasty experience with the other dealer, and I wasn't sure Mike could come through as promised. Not only did he come through, he got me a better Outback than I asked for and for a great price. He made the negotiation process easy and all I had to do was show up and sign documents. Mike works with your budget and makes deals happen so that all parties are happy. Even though it was a 1.5 hour drive to get to him, I would do it all over again and recommend that any one in the Bay Area go to Elk Grove Subaru first! Friendly, professional and no bait and switch tactics. The best!

Outbacker15

Jan 18, 2015

Mike Carlson & Dave Deleon provided a great buying experience with no pressure and great respect to the customer. Mike took the time and gave us options that exceeded our needs.This was a great buying experience for both my wife and I.

Scott I.

Jan 17, 2015

Purchased a Subaru 2015 Forester this month. Worked online with Mike Carlson and we agreed to a price. I brought my wife in to test drive and we made a purchase. Very easy process, Mike is great and low pressure and delivered everything we discussed with no hassle.The facility is very nice and everyone we dealt with was genuinely friendly at all times. I had decided to get custom leather seats installed which meant I had to bring the car back and the loaner process with Enterprise was as a snap and Matt Cole was also amazing to work with. You just feel like they WANT your business and that everyone there seems happy to work there!I highly recommend this dealership if you are looking for a Subaru.

TiffV

Jan 12, 2015

I had been looking for the perfect Subaru Outback for a very long time and I finally found it at Elk Grove Subaru! I received incredible service from Mike Carlson and the whole Subaru staff! I would definitely come here again and I would definitely recommend this dealership.

Rzirlen

Jan 9, 2015

It was a pleasure to deal with Mike Carlson, Brandon Vaughn and the Elk Grove Subaru dealership. They worked hard to find us the right car at the right price. This is the second new car we purchased and I would not hesitate to recommend them to others and to return to the dealership for our next car.

Victoria H

Jan 4, 2015

The Subaru Crosstrek was the car I was dreaming of, and Mike Carlson helped me attain that dream! They had just the car I was looking for, and he was so friendly, knowledgeable, accommodating and patient with me it was truly an enjoyable experience. We spoke on the phone before I went down there so I knew he was personable, but I wasn't expecting such a down-to-earth, honest and ethical guy to be a car salesman! Thank you Mike and Subaru of Elk Grove for putting me behind the wheel of my tangerine dream! :)

VAL

Jan 2, 2015

Good experience overall. I never felt pressured to buy, and they ultimately were able to approximate to the price I wanted. I would recommend working with Gavin and/or Alan.

carloscabrales

Dec 31, 2014

What can we say,...great experience at Elk Grove Subaru! From arrival to completion we were in great hands with Rod! His knowledge of the car and friendly, "but not salesly" approach was truly appreciated by my wife and I. The man just knows his stuff! Everyone else, including Dave and Jeremy, treated us with respect, smiles, and honesty. By far the easiest and most refreshing 5 hour experience we've had buying a car. So far WE LOVE our 2015 Subaru Outback and hope it will be with us for many years to come!Thank You Guys and Happy New Year!

fuzz

Dec 30, 2014

Bruce Cunningham was a joy to buy a car from! We had been looking within a 400 mile radius for our perfect Outback...only to be constantly disappointed by dishonest car dealers. A dear friend recommended Elk Grove Subaru...and her advice was the best thing that happened to our car buying experience! Bruce was extremely professional, reliable and HONEST!!!!! Bruce had us laughing and actually enjoying our car buying experience. I have purchased four cars previously...and I've never had so much attention to detail....EVER! I will recommend Bruce to ALL my friends looking for a new Subaru. We are so happy with our new Subie...and even happier with Bruce's service! THANK YOU BRUCE FOR ALL YOUR HARD WORK!!!!!

Jcran16

Dec 30, 2014

Everyone was very helpful Bill always was courteous and honest about the issues with my car-- he put me in touch with Mike who was very helpful in my new car purchase. I am a loyal Subaru customer because of customer service and quality. These employees mentioned above do an excellent job of providing a quality experience through excellent customer service.

King of KT22

Dec 30, 2014

Dave Melo is absolutely at the top of everything he does. I cannot tell you in words alone how great he was in getting me in the car of my choice!!! I will be sending all of my friends and family to Dave. I have quite a bit of exposure to AWD vehicles, and I know when people see this car they will want to know how and where I finally bought the car. DAVE MELO, DAVE MELO AND DAVE MELO. Do I make myself clear? DAVE MELO is a great guy and a family man and an excellent professional auto salesperson. I would not hesitate sending folks to DAVE MELO. I will be back for the next Subaru I buy, and I will insist on working with DAVE MELO. He is da kine. Rare, but true.

Love

Dec 30, 2014

I love my Subaru. I am extremely happy with my decision to purchase a new Subaru, and what helped to make it a great decision was that I went to Elk Grove to purchase. Mike Carlson was a pleasure to work with, a no B.S. kind of guy and I really appreciate that.

pbdeng

Dec 30, 2014

I was looking for a compact SUV as my first car and I was learning towards a Mazda CX-5. I dropped by Elk Grove Subaru and met Rob and he took me on a great test-drive to show off the Crosstrek. One thing lead to another and I ended up being in the Forester instead. Mike Carlson was a great point of contact online to talk about deals and Mike Kim was fantastic to talk to and work out the right deal for me and my father. Everyone here was incredibly courteous and understanding of our terms and ultimately we left this dealership in a fantastic car for a fantastic deal. I can't recommend this place enough if you're looking for a dealership to build a relationship with.

Liston5294

Dec 26, 2014

With internet-aided car sales, buying a car has never been easy and less time-consuming. I did all my browsing online and by the time that I'm ready to personally check out my car of choice, all I needed were friendly sales personnel to get me out of the lot in no time.

angie0825

Dec 24, 2014

I am not a typical car buyer I have no time to shop and look. I was so well taken care of at Lasher Suburu I was in and out and a great and fair price. Want a hassle free experience GO TO LASHER!

JANEYPURSLOW

Dec 22, 2014

THIS WOULD BE OUR 3RD VEHICLE THROUGH THIS DEALER. GREAT STAFF HELPED US GET EVERYTHING DONE FAST AND EASY. HAD A GREAT EXPERIENCE ALL 3 TIMES!

shepshep1212

Dec 17, 2014

The staff at Elk Grove Subaru made buying my first automobile a breeze. I expected it to be a grueling and tiring process, but my experience was nothing of the sort thanks to the friendly and honest people at this dealership. Thank you again!

DenisBukh

Dec 16, 2014

Great Place to Buy Your Next Subaru. I had great experience of buying my 2015 Subaru Outback at this location. It was nice to deal with them. Thanks Bruce and Mike for being professional and patient. I would definitely recommend these guys to have business with. Great price, great financing rate and great customer service.

Dennis Bukh

Dec 16, 2014

I had great experience of buying my 2015 Subaru Outback at this location. It was nice to deal with them. Thanks Bruce and Mike for being professional and patient. I would definitely recommend these guys to have business with. Great price, great financing rate and great customer service.

hdostart

Dec 15, 2014

My husband and I were just stopping by for me to test drive the new 2015 Subaru WRX this past weekend. We had been looking at new cars to trade in my 328i BMW for and I was hesitant on not getting another BMW, but my husband was insistent on my test driving different makes and models. We wondered the lot for about ten minutes just looking and then met Gavin McPoil. We test drove the new car and I instantly fell for it. I do not know how I converted from a BMW to a Subaru, but I was sold the second I test drove one. Once I test drove the car I fell in love with the speed, look and comfort of the car. Gavin went above and beyond to track down a Pearl White 6-speed with moon roof for me as I was not budging on color and 6-speed. Gavin was very knowledgeable about the car and explained all key features to us. They offered us an amount that was acceptable for my BMW with a great price for the new car. We came back the next day to get the car once it had arrived and worked with Jeremy on finance documents and DMV documents. It was a smooth process from start to finish with no sleazy sales tactics or pushy sales. Both gentlemen were very down to earth and easy to talk with. I would HIGHLY recommend Gavin to anyone who is searching for a new car and Jeremy was very pleasant to work with in regards to completing the purchase. After the documents were completed Gavin helped us set up the new car and sync our iPhones. I really miss my BMW, however I am becoming OBSESSED with this new car the more I drive it. Customer service has gone out the window at a lot of places, but definitely not here at Elk Grove Subaru.

jgarcia81

Dec 14, 2014

After being lead on by a dealership in the elk grove automall on numerous occasions and full of b.s. which is located within close proximity to Subaru. Zach contacted me via email regarding my auto request. I then communicated with Zach during a busy work day. Zach went above and beyond to get me an autoloan that required special financing. I arrived to there dealership that evening where I met both Zach and his co partner Herbie. I test drove my New vehicle I was done and out the door within 90 minutes. These 2 guys are amazing. I am very thankful to you both and very appreciative. I would recommend working with Zach and Herbie.Thank you so much for making my life easier. Also for a great vehicle and great monthly payment. Go see these guys you won't be sorry!! They make buying a vehicle easy and treat you with the up most respect and delivered above and beyond my expectations of customer service.

Car Lover

Dec 13, 2014

I have purchased six new cars in my life, and this experience was by far the easiest and most pleasant to date. It was also my very first Internet purchase. My salesman was Gavin McPoil. He was competing with five other dealerships who also had my car. He beat them all through his immediate email responses, working hard to get me the lowest price, and his friendly and kind demeanor. Mike Lagandaon handled the financial end of the transaction. He was very straightforward and did not try to push me to purchase anything extra that I did not want. If you are in the market for a Subaru, I highly recommend Elk Grove Subaru. I purchased the newly designed 2015 Outback and love it!

steven.clayton

Dec 11, 2014

I called and talked to Bruce and he answered all of my questions with no pressure to come in. I drove over an hour and half because of the price and how quickly Bruce responded to my e-mail. Everyone here was fast, nice, and knowledgeable on our vehicle. Bruce was with another customer when we came in, but Pam came over and took us for the test drive and helped us till Bruce was available. The whole team here is outstanding.

Mida and Percy

Dec 7, 2014

The "Two Mikes" (Mike #1, the Internet Sales Manager and the "Other Mike, aka Mike #2," the Business Manager (this order is not necessarily the order of importance, because they are BOTH very important representatives of Lasher Subaru) are just, simply, AWESOME in their customer service, from door to drive-away. Our buying experience has not been this awesome for many years. These Two Mikes made our buying process very smooth, friendly, full of laughter and fun! They did not give us the "smooth talk" that I despise--and recognize in a heartbeat--and, instead, they spoke truthfully, considered our offer, and worked with us with respect and care. I could not ask for a better team to have come to us and make our purchase as effortless as they have done. This was our very first time to buy a very well-reputed Subaru, and the CUSTOMER SERVICE was just IMPECCABLE! We would buy from Lasher Subaru at Elk Grove in the future, and will gladly tell our friends to come to this place and make their purchase. Any day. :-) Thank you, Mike and Mike! Keep up the service excellence! (Oh, and by the way, the other car sales person who greeted us at the parking lot--- I don't know his name-- but he is awesome, too! Please tell him.)

tmewolf

Dec 4, 2014

Buying a car is stressful enough as we all know. These guys made it so simple and so stress free. Zach picked out the perfect car for me with everything I asked for. Mike was awesome too as was Brandon. I am so appreciative of the service and the extra's they did for me. I highly recommend them. Thanks guys for such an awesome experience! I love my car!

tonyelkgrove123

Dec 3, 2014

Excellent customer service and great pricing with the internet sale department (Mike Carlson, Bruce Cunnningham) as well as the service department (Matthew Coles). Mike in Finance made it quick and painless. Couldn't be happier with our 2015 Outback.

dafried1

Dec 3, 2014

Worked with Gavin in Internet Sales. Could not have been easier. Elk Grove Subaru did what they said they would. They were ready when we came in for our appointment, easily dealt with my changing my mind on which car I wanted, moved the car from the showroom floor for my test drive & purchase, handled the paperwork smoothly. Really could not ask for anything more or else from this dealer. Gavin is easy to work with and very responsive.

sylrojas2210

Dec 2, 2014

Dealt mostly with Mike Carlson online - he responded quickly with all the info and answers I requested. I did visit Roseville to test drive...I didn't deal with their internet dept but after driving the new 2015 I was continually pressured to buy a car that was above my price range. Didn't like it. When we went to the Elk Grove dealership Mike continued the great customer service. Mike in Finance was equally helpful.The whole process was pretty painless and I love my new car!

James Estep

Dec 1, 2014

I am 52 years old and have bought several vehicles during my life. I have NEVER had the Great experience I had dealing with Mike Kim & Herbie McQuay. I spoke with Mike and told him what I was looking for. Mike called me a few days later and let me know he found my truck. I looked at it with NO pressure to buy. Mike and I made a NO HASSEL deal on the price. Mike called me later that afternoon with an appointment to sign the paperwork. I showed up, signed the paperwork and DROVE off. This is the way it should be when buying a vehicle. Both Mike & Herbie gained a great dal of respect from me. I would DEFINITELY recommend MIKE, HERBIE, & Elk Grove Subaru to anyone looking for a new vehicle.Again THANKS,James

mvhood

Dec 1, 2014

I had been "car" shopping for over a month and ended up visiting Elk Grove Subaru at least three times. Pam responded to my internet inquiry in a very timely manner. Mike drove me around trying to refine my search for the right vehicle and Bruce was the one who was available for one more test drive very close to closing time without any hesitation. Bruce was absolutely amazing to work with and helped set me at ease. He almost made car buying fun.

MitchBoothe

Nov 30, 2014

We had gone to a Roseville Subaru dealership and experienced the worst classic car lot treatment. We left there knowing what we wanted and started looking online. After calling Lasher and explaining what we were looking for we were told we would be called back. Nothing until David Deleon called asking if were were still interested in a Subaru. After explaining what we wanted and the price we wanted David promised to look into it. David called back explaining that they had a car for us in a dealer trade and asking when we could be there. It took only 4 hours after David got involved for us to be told our car was waiting for us. We drove down the next morning to complete the deal. After trying to buy for a month it was worked out in a matter of hours by your great staff. David Deleon made our purchase happen and the rest of the staff completed the purchase. We drove down from Nevada County and IT WAS WORTH THE DRIVE !

jks33

Nov 23, 2014

I had a great experience purchasing my first Subaru from this dealership. The internet department quoted me a very competitive price right off the bat and was very straightforward about the costs and the process. At the dealership, everyone was friendly, laid-back and professional. I paid exactly the price they quoted and no one tried to pressure me into any additional costs. Bruce even called the next day to make sure I got home safely and that the car worked to my satisfaction, which it definitely did. I think I'm the only person I know who has actually had a pleasant and positive experience buying a car. I wish every dealership operated like this one. I give it my highest recommendation.

Narlene Cain

Nov 23, 2014

The employees were great, professional and understood my needs. Looking forward to many good years with my new Outback. I would recommend this dealership to my friends.

goglen

Nov 21, 2014

In my 25 years since high school, I've bought a VW, 2 Explorers (2nd one, my wife "stole" and the next morning I had the Miata I'd bought her 2 years earlier, right before we married) and a Mustang (outgrew Miata, needed back seats for kids!)- those purchases had taken up to 6 hours to "haggle & finish". I knew what I wanted, and the price range, called them and they came back.Our '15 Outback purchase last night was a breeze; internet price agreed ahead of time (dealer was recommended by a friend), so we drove in, and bought it. Period. It still took a couple of hours, but that's because they urged us to drive it, then spent quite a bit of time going over the electronics - helped pair my wife's phone (its her car) and mine, programming the GPS, explaining the EyeSight adjustments... they offered to keep going, but we were overloaded!

kendra.kaine

Nov 21, 2014

I purchased my first brand new car from Gavin McPoil at Elk Grove Subaru. Gavin was so helpful, very reachable by phone, email or text, and knew all the answers to my questions. When it came to finance, I sat down with Mike Lagandaon and immediately felt comfortable and knew I was in good hands. I would absolutely encourage any one in the market for a new, or used, vehicle to take the time and visit Elk Grove Subaru. You will not be disappointed with the friendly yet professional manner in which they do all of their dealings. I am thrilled that I was able to work with Gavin and Mike and have such a low stress experience when buying my first brand new car. Thank you!

dukester1

Nov 18, 2014

Since September 23, 2014, I have been searching for a 2015 Subaru Legacy 2.5i Limited, Crystal White Pearl w/Tan Leather Interior (With ALL the bells & whistles). My first attempt to locate the vehicle was on the Subaru Internet Official website. I submitted the described vehicle for dealer quotes. After numerous Northern California Subaru dealer contacts, I was told the car would either have to be special ordered or a dealer trade may be an option because the vehicle I wanted wasn't at any dealership within 200 miles. I had settled on waiting for a dealer trade by the local Subaru dealership in Tuolumne County, but the dealership failed to close the deal by the 15th of November. On Monday, November 17, 2014, I contacted Elk Grove Subaru, Pam Verduzco, by phone regarding my specified vehicle listed on their website. Pam, effectively confirmed the vehicle was in stock, secured the keys and by 3:30PM, My wife and I had the car we wanted, at a very good price and we were treated exceptionally well by ALL the employees we dealt with at Elk Grove Subaru (Michael in the Parts Department, you did good too!)

5th Car

Nov 16, 2014

As we pulled into the Elk Grove Subaru lot, we were only going to look! A few hours later we drove home in a fabulous 2015 Forester!! We worked with Curtis, and that was really great because he is personable and knowledgeable and he has a no-pressure attitude. Curtis and the rest of the sales team clearly put the customer first. Thanks to all of you for making it a good experience and for delivering such a fine product! As I said in the title, we love our 1st Subaru!!

013028

Nov 10, 2014

After visiting my local Subaru dealership in El Dorado County, I had such a bad experience, I decided to make the extra long drive to Elk Grove Subaru because of a friend's recommendation. Im very happy I made the drive and finished the deal in a easy, smooth deal. Pam was easy going and made the experience a good one. Thank You Pam and Jeremy!

Nino Hernandez

Nov 10, 2014

I wasn't looking forward to buying a new vehicle at all. Curtis and the sales team made it easy for me to get into the model I choose with out pressuring me into buying upgrades or other models. They listened to my needs and im comfortable with my purchase.

zed6and789

Nov 10, 2014

From the time that I was first thinking about getting a new car, all my communications with Mike Carlson at Elk Grove Subaru were fantastic! I didn't have the money for a down payment yet, and I watched the cars that I was looking at get sold. We kept working on finding the exact car that is best for me, and eventually we decided to custom order one. I was told that it would take about three months, but it did arrive almost a month early. I went in to pick up the car, and the process was simple and easy. I am now a proud owner of a 2015 Forester, and I've loved every moment that I've driven it so far. Thank you Elk Grove Subaru.

Anniepatterson

Nov 1, 2014

From the minute I called on the phone, to the minute I left with my new keys in hand, the staff here literally treated me like royalty. They were able to get me the deal I wanted and the exact car and model and trim level for my lifestyle. Wonderful service all around, shout out to Mook (sp?), Dave Deleon and Gabe for really making me feel cared for from start to finish. The paperwork did take quite awhile but thats just how it goes at these things and the finance manager was really fun and funny too, he gave me candy bars. They even offered to walk my dog for me and gave her toys and water. Wonderful example of customer service at its highest level. HIGHLY RECOMMEND!!

duke_n

Nov 1, 2014

No pressure sale. They introduced their products. My wife and I wanted certain model. Boom, we agreed on a price. Done! Very happy with our 1st Outback Premium.

gabriel02

Oct 31, 2014

Awesome salesman, went through the features and benefits with my wife and I. Didn't skip any steps to the sale. Very professional! Would buy again from Gabriel Morales.

Nancy C

Oct 29, 2014

I just had a great experience leasing a car from Elk Grove Subaru. Mike Kim was awesome to work with, genuinely nice, low-key and very knowledgeable. I never felt pressured to buy something I couldn't afford and Mike went out of his way to make sure I got the most car for my money. He also made the test drive fun and I learned so much more about what a great car the Subaru is.Thanks to all of you for enabling me to get the car I wanted for the price I needed.I will be recommending Elk Grove Subaru and Mike Kim to everyone!

cait0626

Oct 28, 2014

We walked into the dealership to look at what would be our first Subaru (ever) and our first officially brand new car. I had been in contact with Mike Kim via e-mail prior to coming in for our test drive and I knew we would have a great experience based on his willingness to answer questions. Mike made us feel like we were dealing with family, he answered all of our questions, provided us with great things to think about, and even gave us some dad-like advice! He was extremely knowledgeable about the brand and the Crosstrek. The one or two questions he was not 100% sure on he made sure to find out for us before we left. We also had a great connection with Brandon Vaughn in Finance. Being a fellow Buckeye fan, our trip to Elk Grove Subaru and the purchase of our new Crosstrek would not have been complete without a O-H-I-O photo infront of it with our Sales guy and our Finance guy (thanks for the suggestion Brandon!) It was a very personal experience and I would 110% recommend Mike Kim, Brandon Vaughn, and Elk Grove Subaru to anyone looking for a new vehicle! THANK YOU!!

ed Pollard

Oct 28, 2014

Bought a Subaru Outback from Mike a few weeks back. The purchase was a little out of the ordinary and we searched dealers in 4 states looking for a deal that fit our needs (moving from Sacramento) and driving cross country while trying to avoid multi state taxes and fees. My wife wanted a very particular car which we were unable to find and Mike found the car and put us behind the wheel. Felt like I was buying from a friend. He has followed up and when we ran into a delay on an extra we ordered he expedited the handling of the reimbursement so we could be on our way.

Linda Chang Masuda

Oct 27, 2014

We knew what car we wanted and the dealership had the exact model in stock. David was our salesman and he was extremely knowledgeable and was very pleasant and professional. He took the time to answer our questions very thoughtfully. Overall, one of the easiest and best car buying experiences we have had. We plan to use them for service also and believe we will receive the same degree of customer service.

kristin.casey.71

Oct 22, 2014

I really can't say enough how great my experience was at Elk Grove Subaru! I felt like I was in great hands with Rod and Jeremy;they were friendly, informative, and really knew there stuff! Everyone else that I encountered in my time there greeted me with smiles and opened doors. It was by far the easiest and most refreshing experience I've had buying a car. Oh, and I LOVE my Subaru Legacy! All in all, I couldn't ask for more!

powerpad

Oct 21, 2014

After a lot of research and internet surfing for the perfect used car we spent long weekends at several car dealerships. We had decided on a Subaru Outback and we had a specific budget, but no one was able to give us what we wanted. We drove an hour away to Elk Grove, where we were greeted by Curtis. The inventory at Elk Grove was amazing! We ended up driving away in a NEW Subaru Outback for a price we were happy with. THANK YOU, Curtis, Dave and Mike! You all made us feel like VIPs and the process of buying a car enjoyable!!!

Cristina

Oct 20, 2014

My husband and I did our research and decided to come here to look for a new car after being in a recent car accident. I wanted a car that is reliable and safe, and I was able to find that at Subaru Forester 2015. David Melo was great to work with. He's professional and very informative. It was a pleasant experience having a knowledgeable salesman to provide you with all of the answers to your questions and all of the features and performance of the vehicle I purchased. He made you feel like he was not just out to sell a car. Very sincere and honest. My husband and I had no apprehension whatsoever in discussing my financial situation with him and he was very prepared with everything needed to make my final step a smooth one. It was a pleasure doing business in Subaru Elkgrove! We walked out with the car we wanted, at the price we wanted! I would recommend this dealership to anyone! Also, 5 star to Matthew Cole of Service for extending excellent customer service to us though we were late in our appointment for installing my front bumper undergrad and Shock sensor and he even have us $100 discount for waiting a bit more to finished the installation! Wow! Now, beat that! P

hei_cristina

Oct 20, 2014

My husband and I did our research and decided to come here to look for a new car after being in a recent car accident. I wanted a car that is reliable and safe, and I was able to find that at Subaru Forester 2015. David Melo was great to work with. He's professional and very informative. It was a pleasant experience having a knowledgeable salesman to provide you with all of the answers to your questions and all of the features and performance of the vehicle I purchased. He made you feel like he was not just out to sell a car. Very sincere and honest. My husband and I had no apprehension whatsoever in discussing my financial situation with him and he was very prepared with everything needed to make my final step a smooth one. It was a pleasure doing business in Subaru Elkgrove! We walked out with the car we wanted, at the price we wanted! I would recommend this dealership to anyone! Also, 5 star to Matthew Cole of Service for extending excellent customer service to us though we were late in our appointment for installing my front bumper undergrad and Shock sensor and he even have us $100 discount for waiting a bit more to finished the installation! Wow! Now, beat that!

Natalie & Tom

Oct 17, 2014

Had to replace a totaled Volvo. Curtis, Salesman who helped us, answered all our questions regarding the safety of Subaru. He also explained so much more, very helpful.

boxcarcowboy

Oct 16, 2014

First, I wanted the cheapest brand new Subaru Crosstrek I could get my hands on. I just kept calling dealers who could get the price down on a cash purchase with my savings. I went to Albany, Diablo, Marin, Napa and Serramonte in the Bay Area. At Serramonte I got a quote for under 20K for a stick, dark gray model and went over to test drive it. I was hoping to find a different color of the same model because the dark gray seemed a bit 'gangsta' for me. On checking the computer, I was told that there were blue manual transmission models similar at Gold Rush in Auburn and Elk Grove. Gold Rush could not match the Serramonte price nor could any of the other dealers. I then called Elk Grove Subaru and spoke with Dave Melo. I told him about the price quote at Serramonte and asked if he could match it. After some inquiries he made with the office staff, he matched the price at Serramonte! After getting the verbal handshake and assurance, I jumped on Amtrak and headed for Elk Grove. I met with Dave who had the car ready for a test drive. I fell in love immediately. Just as our agreement stated, I got the Crosstrek XV for the exact price we had agreed upon. Dave was extremely helpful getting all the paperwork filled out and even took time to pair my iPhone to the built-in bluetooth. What I enjoyed most was his honest and personable manner without any of the hype and fake friendliness with which auto salesmen are often, and sometimes unfairly, characterized. After cutting a check to the finance officer, I hopped into my new Subaru and drove it back to the Bay Area. When people admire my blue Subaru, you can be sure that I will tell them where it was purchased and encourage them to go see Dave Melo.Brian Lewis, Richmond, CA

yaesu20

Oct 14, 2014

I showed up to look at used cars and left with a new car. I told the salesman that I had to leave by a certain time and I had a monthly payment expectation. He made it happen and I drove off. I was surprised how seamless and easy they made it, compared to my past experiences at other dealerships. Thanks again. I will definitely come back for my next new or used vehicle. Steven-

mjeffgarcia

Oct 11, 2014

After several weeks of research I contacted several area dealerships via email for info and price. Of all of them, only Mike Carlson at Elk Grove Subaru was super fast and responsive. He understood what I expected and went straight to pricing that I was happy with, no BS, no pressure to move to a higher package model. After getting no equivalent service or offer from the others, I called him and with nothing more than an "I'm on my way" he had the car I wanted pulled up and ready. I walked in and he led me through the process with zero hassle, and no effort on my part. I was made comfortable and had some great conversation while he quickly got my deal put together. I also worked with Jeremy Remillard in finance who provided yet again more excellent service. He was personable and advised me of all my options without pressure. I had a great conversation with him while he quickly stepped through the paperwork. I was out of there with a couple of handshakes and a great experience. I would give EGS and Mike and Jeremy 6 stars if I could!

katie.cates.9

Oct 3, 2014

Spoke with Mike Carlson regarding a 2015 Outback via the internet program. Showed up without an appointment to view colors and feature etc. Though unavailable, Bruce Cunningham was able to help me out. He was very knowledgeable, understood my specific needs and helped with all my questions. After a few test drives and looking at all the available external and internal options, I finally made a decision. They were able to locate the exact car I wanted within a short amount of time. Hassle free and very friendly it was an excellent experience, I will defiantly refer others to Elk Grove Subaru.

Wilson5957

Sep 25, 2014

Although we were in the market for a new Outback, we didn't go to Elk Grove Subaru to buy one. We were planning to buy through the Costco Car Purchase program. Went to Elk Grove to check out the color options. Fortunately I had called ahead and talked to Gavin McPoil, there internet sales manager, and made an appt to come in.The relaxed atmosphere, great selection and expert sales service got us to the point of asking for a price on the Outback of our choosing. I expected it to be above the Costco price, but what a surprise - it was lower! The deal was confirmed even though I hadn't brought my check and we drove it home on faith. Couldn't be happier with the car, the service or the price. Highly recommend Gavin and Elk Grove Subaru.

Mary V.

Sep 15, 2014

We had an excellent experience with Subaru Elk Grove. We walked in knowing what we wanted. We test drove the Forester and Outback, and decided on the Forester then and there. Dave Melo, our salesman, was very knowledgeable and personable, without being pushy. We would recommend him to anyone. He stayed with us an hour after closing, to help us sync our cell phones with our new car, and to make sure we knew how to use the bells and whistles. We walked out with the car we wanted, at the price we wanted, and are nothing but pleased with our experience, and with our new car!

mnm378

Sep 15, 2014

We had an excellent experience with Subaru Elk Grove. We walked in knowing what we wanted. We test drove the Forester and Outback, and decided on the Forester then and there. Dave Melo, our salesman, was very knowledgeable and personable, without being pushy. We would recommend him to anyone. He stayed with us an hour after closing, to help us sync our cell phones with our new car, and to make sure we knew how to use the bells and whistles. We walked out with the car we wanted, at the price we wanted, and are nothing but pleased with our experience, and with our new car!

Joyce

Sep 5, 2014

It turned out to be a great experience. Our salesperson was excellent!

nikkola40

Aug 26, 2014

Excellent experience, love the car and Mike Carlson was easy to work with. Great company no pressure sells. Look forward to doing business again. Thanks

Coreyamarshall

Aug 24, 2014

Came up from San Francisco because Bruce offered me the best deal on exactly the vehicle and package I was looking for. No hassle, no back and forth, just a great deal. Beat every bay area dealer and actually had the vehicle first - a new 2015 outback - when nobody else could get them. I would highly recommend Bruce and Elk Grove Subaru!

Lorene

Aug 21, 2014

We purchased our Subaru Forester a few weeks ago. Not only do we love our new car, purchasing it was a painless procedure. Our salesman, Rod, was determined that we receive courteous, personal, and polite service. We are looking forward to a wonderful relationship with Elk Grove Subaru.

kenforester

Aug 17, 2014

Bought my new Forester with the help of Mike Carlson. None of the usual gamesmanship you find at most dealers. He helped me find the features that were important to me, without selling me a trim model that had more than I wanted - and that I thought I'd have to buy to get what I wanted. Saved me significant $$ . A great price with no hassles!

arnoldoutback

Aug 15, 2014

been turned down by many banks and dealership! gave elk grove subaru a shot, i was shock !MIke Carlson gave me a 2015 outback simple as that. great buyng experienced ever. i thought it only happen in the movie. highly recomended to everyone.

Jessica

Aug 14, 2014

I bought a 2014 Crosstrek last week. These guys were there until 10pm going to bat for me, trying to get the deal I wanted, and they did it! Huge shoutout to Gabe. Super laid back, fun salesman. (He didn't panic when I suggested launching the car off a ramp real quick.) He helped accomplish what I didn't think was going to happen, and I am so grateful. Elk Grove Subaru is the place to go! GREAT service, friendly staff, wonderful cars. I've only had it for a week (exactly), and I've never been so happy with a vehicle in my life. Good job guys!

JPLA

Aug 8, 2014

Fastest buying and customer service experience I have had in a long time. Kudos for the staff to try to get me driving out of the Subaru with my new ride.

Larry

Aug 8, 2014

We had such a easy and wonderful time purchasing our new car through Mike Carlson. Purchasing a new car has always been something I did not look forward to in the past but that has changed after dealing with Elk Grove Subaru. The whole process only took about three hours! Great car and great value.

IrishSubaruGuy

Aug 4, 2014

This is our 4th Subaru and our 3rd from Elk Grove Subaru. Our first experience with Elk grove was great and this experience was equally great. Mike was very helpful, works with us on getting the right car from a dealer trade, we got the right price and a great trade. The finance team were very efficient and didn't hard sell the extras, overall very happy and will be back for our next car!

dive4u

Aug 2, 2014

We have found our New Car Home. We'll not be going anywhere else for a new car! Everyone we worked with was the best I've ever dealt with.

emilyalopez

Jul 28, 2014

I was helped by Gabe and Mike to get my 2007 Toyota Corolla LE. Both were friendly, professional and made me feel taken care of. I would recommend Subaru Elk Grove to anyone looking to get a new or used vehicle.

alyssarose20

Jul 27, 2014

Curtis was incredibly helpful and full of information. They worked with me on the price as much as they could. I will recommend this dealership in the future.

Jeff Petray

Jul 25, 2014

Thank you very much for a hassle free car purchase I am so happy!. Love the car also really nice empresa thanks to the whole team

JElmore

Jul 22, 2014

Stopped by with the kids to check out the new 2015 Outback, trying to determine if I should get a used one or a new one. John Tran casually introduced himself and listened very well to me. I didn't feel any pressure at all, he really was just answering my questions. In the end I was more sure than ever about wanting a pre-2015 Outback, and he negotiated a price for a new 2014 very nicely to what we could actually afford. I appreciated how he didn't hassle me about anything, and was patient with my rambunctious kids. Definitely had a good experience, and after our other car's lease is up I think we'll head back.

Very pleased

Jul 22, 2014

No pressure, excellent service from every aspect and each employee. This was the best car buying experience I've had. From sales to service, I would send my spouse, child or extended family here without giving a second thought that they would be treated to the same courteous service that I received. Customer service is in their culture and it shows. Thank you to the team at Elk Grove Subaru and congratulations on a first rate shop.

puddyglum

Jul 22, 2014

Stopped by with the kids to check out the new 2015 Outback, trying to determine if I should get a used one or a new one. John Tran casually introduced himself and listened very well to me. I didn't feel any pressure at all, he really was just answering my questions. In the end I was more sure than ever about wanting a pre-2015 Outback, and he negotiated a price for a new 2014 very nicely to what we could actually afford. I appreciated how he didn't hassle me about anything, and was patient with my rambunctious kids.Definitely had a good experience, and after our other car's lease is up I think we'll head back.

Mr. Mike H

Jul 18, 2014

John Tran did an excellent job helping my buy a new Subaru Crosstrek. He was patient and thoughtfull and made my family compfortable during the process. We will most certainly come back when it is time for another car.

Mamacoats

Jul 17, 2014

Recently purchased a 2015 Outback from Fritz. They say buying a car is one of the most stressful experiences a person can have. Well, "they" obviously haven't been here. Fritz was knowledgeable about all the cars we looked at and we ended up with the perfect vehicle for our family. Will probably be back in a few months to get an Impreza.

Kmmcb

Jul 13, 2014

This was the beat experience from start to finish! I knew what car I wanted and Mike located it and had it ready in less than 24 hours. Thank you!!

sixcents

Jul 5, 2014

When I went to Elk Grove Subaru I knew exactly what I wanted, an Outback. David helped me find the perfect one. Even though the Outback was the car I was interested in David explained all the great features which made my choice easy. He also helped me get the right financing. Thank You David.

Pam "subaru fan"

Jun 29, 2014

I purchased my 2014 subaru with the help of the salesperson John Tran. He was very knowledgeable, pleasant and made the whole process very painless and reduced a lot of my new car purchase stress. He was able to answer all my questions and followed up with a phone call to make sure I had no further questions. I would recommend Elk Grove Subaru to anyone in the market for a new subaru.

shellylh1121

Jun 19, 2014

We purchased our 1st Subaru Legacy back in September 2013. We chose Elk Grove Subaru and were not disappointed. Well in May of 2014 my husband was in a car accident and the car was totaled. The car commerical you see about how the passengers lived..well this was our experience. Luckly my husband walked away with just a small injury. So in June we came back to Elk Grove Subaru and purchased another Legacy. We worked with Mike Carlson and he was so friendly and helpful. Mike Langandaon was very efficent in our financing and got us out quickly. We will be purchasing more Subaru's in our future and will be back to Elk Grove Subaru.

barcher11

Jun 17, 2014

I purchased my first Subaru two years ago at Elk Grove and I did something yesterday that I have never done: traded in a two year old car for a new one. When I got information about the Guaranteed Trade-in Program, it intrigued me. I went in for an oil change and thought I would try to find out more information about how this works. I happen to stumble in on the 2014 model year end sale and got an incredible screamin' deal. That along with the guidance of Gavin, made the decision easy. I really couldn't pass this opportunity up. Having a brand new car with more features than I had before for only a few dollars more a month, was a no brainer. While we all know the process of buying a new car isn't a short endeavor, I felt very good in their hands. It was a great experience and incredible price. This is where I will return when it is time to buy Subaru #3. Love my new 2014 Ice Silver Outback 2.5i Limited with Nav and Eye Sight; she is now affectionately called Silv-aru.

loujem49

Jun 3, 2014

We have been trying to get a purchase deal on the Outback from for several months. Gavin was the Man at Elk Grove Subaru that made it happen. He did everything that he promise us over the phone. Thanks Gavin for being strait with us and getting us the car we wanted.

LLM in EG

Jun 2, 2014

John was wonderful! He listened and understood what my buying goals were. He got me into the perfect Subaru! The finance team made the purchase stress free and hassle free. I recommend Elk Grove Lasher Subaru. They are 5 star :)

BruceMiller

May 29, 2014

Elk Grove Subaru and Bruce Cunningham made buying a new vehicle a hassle free and enjoyable experience. They even honored a discount that had ended the previous day. I recommend them to anyone in the market for a new car.

werolin

May 27, 2014

Salesman Bruce Cunningham did a great job following up on our internet inquiry regarding a 2013 Subaru Outback. We then visited your dealership, test drove the car you had for sale, and Bruce was very well informed. He then showed us an identical 2014 Outback and had us test drive that. When Bruce offered that we could buy the 2014 model for only a few thousand dollars more than the used one we decided to buy it.Our experience with Elk Grove Subaru has been very satisfying and we would recommend Bruce and the dealership.Kathy and Dave Werolin

lheaviside10

May 26, 2014

Dickson was great to work with and knowledgeable about Subaru technology. Not pushy, but firm in this transaction. I would recommend this dealership for anyone shopping for a Subaru.

Kister4

May 25, 2014

Thanks again Mike and Brandon for making our new car purchase pleasant. It was nice that sales and finance worked together in meeting our needs and it makes me think that maybe the days of the slimy pushy sales and finance at car dealers is over. It was nice buying what I wanted, not something that was pushed at me. Thanks again

gvshupe

May 23, 2014

I was impressed with the effort that went into making my purchase as quick and easy as possible, The car I suggested was sitting out front waiting for me when I got there, polished and looking like a million dollars. I have bought several cars and no one ever moved me thru the purchase or finance as quickly and as pleasantly. The service was personal not contrived and I appreciated it. Thank you.

JohnN

May 22, 2014

John Tran sold me a 2015 Subaru Forester earlier this month. John was low key,professional,attentive, knowledgeable,and a pleasure to work with. Dave Deleon was very supportive to John and flexible and creative in facilitating the deal. My overall experience was excellent and Elk Grove Subaru is extremely fortunate to have John and Dave on their team.

SeanFarrow

May 19, 2014

Everything turned out great. At first it was back and forth with Mike in emails and unfortunately, questions were not answered. Got a hold of Bruce and everything and all turned out great. But in all fairness, Mike was quick in responding to my initial emails and I may have been a little impatient. Thanks for taking care of my needs to both Bruce and Mike.

Ray "Soccer Fan"

May 17, 2014

This was the easiest purchase of a new car my wife & I have ever had. No pressure to buy the car at all. Salesperson and dealer were more concerned for our needs than any car dealer I have ever dealt with before.

llambly

May 17, 2014

Gavin was very friendly and professional he knew all about the car I wanted and he helped me negotiate a fair price. I love my new Subaru Impreza.

jmssilva1221

May 13, 2014

Wonderful experience. Even the little waiting time between sales and financing was enjoyable as they gave us full reign of the directv controller. Would defiinitely recommend.

2014Graphite

May 12, 2014

I was very pleased with the timely response and professionalism of Mike Carlson. He was able to find the vehicle I was looking for and negotiate a reasonable price without hassle.

dianep2528

May 6, 2014

It had been over 15 years since I had bought a new car and I wasn't looking forward to all that comes with it. My experience at Elk Grove Subaru was very pleasing. The staff is very friendly and they don't attack you as soon as you get out of your car. They give you your space and give you time to look around. I knew what car I wanted, Legacy, with what interior, and Gavin McPoil had it delivered there the next day. Any questions or concerns I had were all answered. While I was waiting for the finance guy, Gavin suggested I go for another test drive because I was quite sure about the steering. I had never driven an all-wheel drive car. I appreciated the finance guy, Michael Lagandaon, staying late for me, but overall my appointment was way too long. I have never been treated so good as I was that day, but that day was so long. I understand they have a new system they are working with and are still being trained on. I will definitely refer all family and friends to this dealership.

Bosmom

May 1, 2014

The buying experience was easy! Dickson Yip responded promptly to my e-mails and gave us a great price! No haggling was required. Mike was not pressuring at all and the paperwork process was fast and easy. I will recommend Elk Grove Subaru to any of my friends or family that are looking to buy a new or used Subaru!

Julia Yang

Apr 26, 2014

I had a really awesome sales person, John Tran at Subaru. He was very helpful when I went in to buy a new car. He was very professional and answered all my questions thoroughly. I am very happy that I went to Subaru for my new car. I would highly recommend John Tran to be their sales person because he really did a wonderful job assisting me.

cjod86

Apr 25, 2014

This was my first time buying a car and it couldn't have been any more pleasant. Bruce was very personable and a straight shooter as far as I'm concerned. He was completely upfront with what he could offer me on the price and was never pushy about it. He also helped me get as good a deal as possible on my trade-in and the best possible finance rate. Jeremy in finance was also very pleasant to work with and was never too pushy about the add-ons. All-in-all I give full marks and would definitely come back the next time I buy a car if all the other logistics make sense.

Dnfort

Apr 20, 2014

We really enjoyed our experience at Elk Grove Subaru! We will be return clients and refer our family and friends! Very thourough and helpful!! Also a great price!!!

Forestergirl

Apr 11, 2014

My husband and I knew we wanted a Forester, and spent months researching options and prices. We received a great online quote from Dickson Yip and made the drive to Elk Grove Subaru - glad we did. They were able to locate the perfect Forester and send it to the dealership, and gave us a good price without a lot of negotiations. Service was friendly and fast. We love our new car and would recommend Elk Grove Subaru to friends.

forestergirl

Apr 11, 2014

My husband and I knew we wanted a Forester, and spent months researching options and prices. We received a great online quote from Dickson Yip and made the drive to Elk Grove Subaru - glad we did. They were able to locate the perfect Forester and send it to the dealership, and gave us a good price without a lot of negotiations. Service was friendly and fast. We love our new car and would recommend Elk Grove Subaru to friends.

Mindy68A

Apr 9, 2014

I normally hate salesmen of any kind but Dickson was not at all your typical pushy salesman. He was very helpful while maintaining his professionalism. And Jeremy was the best when dealing with all the paperwork, he seemed like a "real" person and not some drone trying to get through some desk job. I'm very pleased with the service here at elk grove subaru.

Subarulover

Apr 8, 2014

Everyone at Elk Grove Subaru was excellent to work with. I especially was impressed with Mike Carlson. His knowledge, experience, professionalism and demeanor were wonderful. I leased my new vehicle and am in love with it. It has many features that make it an incredible vehicle to drive and own. Thanks Mike for all you did for me. I will be back to lease again and will refer all my friends to you and your dealership.

matweyou

Apr 8, 2014

I first checked on internet with three Subaru Dealers. Everyone responded with pricing. Dickson Yip responded without being PUSHY. We set up a time to meet at the Dealership and my wife and I took a test drive with Dickson Yip in an Outback. Dickson was very friendly and answered all our questions. He knew everything about the Subaru products and was a tremendous help. The overall BUYING experience was very pleasant. We agreed on a price and everything went as smooth as butter. Mr Yip went over everything about the operation of the new Outback that we purchased. I would recommend Dickson Yip and Elk Grove Subaru to my friends. This was my best experience purchasing an automobile. Thanks to Dickson Yip and Brandon Vaughn for their friendly and professional way of doing business.Besides the "They survived" the accident commercial Subaru should do one depicting "They survived" the sales experience!Thank You. Stephen and Karen Matweyou

fula

Apr 7, 2014

After a rough start with availability issues. Sonny and Gavin found the car from out of state and made it happen. Excellent service and dedication. I would strongly recommend this dealership. Pricing was fair and negotiations were simple. Kudos to Brandon in the financial department for his professionalism and friendliness.

rmarkle1

Apr 7, 2014

Sales Consultant, Sean Flanagan, was pleasant, knowledgeable, and helpful in our purchase of a 2014 Subaru Outback in March. We had researched the Outback over the Internet and were impressed with owner reviews and safety features. Our neighbors purchased a 2014 Outback in November and were pleased with the vehicle and with their experience at Elk Grove Subaru.. The neighbors insisted we take their new Outback for a drive and highly recommended sales consultant, Sean Flanagan, to us. We loved the feel of the vehicle and decided to make an appointment with Sean to learn more about the options and colors available. Sean made us feel comfortable, demonstrated the different options for us and answered all of our questions. We chose a new Outback Limited with the Moon roof, Navigation, and Eyesight options. The wife wanted it in Ice Silver. The Outback with the options was available but the Ice Silver color was a little problem . Sean and Assistant Sales Manager, Dave Deleon, went out of their way to locate and obtain the particular model in the color the wife wanted. Everything worked out great and we are pleased with our experience at Elk Grove Subaru. We are loving the new Outback..

jpitts536

Apr 1, 2014

I contacted Mike Carlson via the internet in regards to a new Forester, Mike was very prompt in replying to my email, and was not pushing the car on us. He answered all questions that I had and was very knowledgeable over email. We made an appointment and after driving a little over an hour to get to the dealership, showed up about 10 minutes early, as we parked we noticed the salesmen out front of the dealership, my wife and I got out of the car and were not bombarded with the typical car salesman speech, instead we were met with a handshake and a "how you doing" after I told him that I had an appointment with Mike he said no problem, walked us over to the Foresters so we could look alone and went and got Mike. Mike came out and met us on the lot with a smile and introduced himself and was very friendly and personable. In my opinion you only get one chance to make a first impression, and I tell you what, a great one was made when we met Mike. We told him exactly what we wanted and didn't want in our vehicle, he made every effort to find the car we wanted to see. Then it was time for the test drive, Mike drove it from the lot to the gas station to fill it up, and on the way he talked with us about the car, not to us, and put zero pressure on us to make a purchase. Mike answered any and all questions and was very knowledgeable, he not only gave us the "sales" pitch but talked to us on a more personal level, and gave equal time to not only me but my wife and showed her respect with any questions about the car. Which is huge in my book. After we decided to make the purchase we sat down in his office, he asked what we were comfortable paying we told him and were able to settle on a price and go further in the purchasing process. Next step, Finance my "favorite", he introduced us to Brandon Vaughn, Brandon came in and introduced himself, and once again a fantastic first impression was made, Brandon was very energetic and happy to work with us on financing the vehicle, we told him that the monthly payment that we settled on was what we wanted and we did not want any extras, just wanted to get finished. Brandon respected our wishes and gave us the option for extended warranties, Gap insurance etc. We wanted to purchase an extended warranty, so Brandon showed us the prices, and oh man were they way too far out of our budget, my wife and I talked it over and decided that we couldn't go for it. Brandon was able to work his "magic" and got us a fantastic deal on an extended warranty that didn't put us way out of our budget. All in all it was a great car buying experience, I have purchased new vehicles in the past and wasn't too thrilled to go through typical car salesman bs again, but as the day progressed I actually enjoyed dealing with these two, I would Highly recommend Elk Grove Subaru to anyone looking for a vehicle, especially the two that I dealt with. Overall experience 10/10We got to the dealer at 1140 am, and started the paperwork around 1245 and were out of there with our new Forester at 230. GREAT EXPERIENCE

jasonhowser

Mar 26, 2014

My experience at your dealership was awesome, Bruce Cunningham was by far the best car salesman I have ever bought a car from. It was a smooth transaction until we went to the finance or business office, this is where My wife and I spent about and hour and a half with Brandon Vaughn. He was very pushy and would not take no for answer, wish this time was limited to about 30 min. This was only negative about dealership, thanks for the awesome car. Jason Howser

Subaru Owner

Mar 25, 2014

Just purchased our 3rd Subaru from Elk Grove Subaru. Thank You to: Dave Deleon, Assistant Sales Manager, Tyler Shupe, Sales Associate and Brandon Vaughn, Finance Manager. If you are looking for a great dealership drive to Elk Grove Subaru. We live over 3 hours from Elk Grove but worth the drive. Better yet, an outstanding drive, driving home in a new Subaru. Thank You Elk Grove Subaru. We will return for our next Subaru.

funsubie

Mar 24, 2014

This is our 3rd car in the last 3 years. Elk Grove has an excellent team to work with. You are treated with respect and not pressured.

cgreene101

Mar 21, 2014

I arrived at the dealership knowing exactly what I wanted in a new Subaru Outback and they had it stock! The car buying experience was pleasant and professional. Everyone at Elk Grove Subaru was looking out for my best interests and were able to answer all questions I had about the vehicle and the car buying process. I will definitely be referring my friends and family to this dealership.

JadeAnthony

Mar 10, 2014

We received excellent customer service from Mike and Brandon. They made the car buying process so quick and easy. We feel confident in our purchase and never felt pressured to purchase our car or any 'extras.' They helped us get exactly what we were looking for in a car, which put us at ease throughout our whole experience. We would definitely return to them for future business and will recommend family and friends to Elk Grove Suburu. From start to finish, it was the best car buying experience we have had.

Jeanbee57

Mar 9, 2014

Wonderful sales person. Lots of choices. We love our Forester. The deal was fabulous. The entire staff was friendly, helpful and kind. We felt like we were a part of a family. Good Job well done!

KarenHouse

Mar 9, 2014

Everything was excellent, no problems at all. Facility and customer service were excellent too! The facility was clean, well kept. The sales staff appeared to know the product and were helpful in answering all questions.

Richard S.

Mar 7, 2014

I enjoyed a great experience with the purchase of our new Impreza. Our salesman, John Tran was a pleasure to work with, as well as the Finance Mgr.

sven_schwartz

Mar 3, 2014

My wife and I really enjoyed working with Gavin, and the finance team. We purchased a new WRX and the following day, I took the Subi up to Sierra at Tahoe (complementary tickets from Subaru) and came into a bit of weather; such a perfect way to break in a Subi. The WRX pulls up those hills with ease so it made for a nice drive.

The Kruse Family

Mar 1, 2014

Excellent dealership! They helped us get into a new Outback, even with negative equity in our trade. Special thanks to Gavin and Mike. Buy your Subaru at Elk Grove Subaru!

sharon

Feb 27, 2014

Elk Grove Subaru provided me with A+ service. Their employee, Tyler Shupe, and his team accommodated me from the time I arrived at the dealership. I told Tyler that I was looking for a Subaru Legacy. I drove the Legacy with Eyesight. The Legacy's Eyesight provided one more safety feature, the ride was quiet, very smooth and the car really hugged the road. Elk Grove didn't have the color I wanted so it found one at another Subaru dealership and had it delivered to Elk Grove the next day. I love my car. I have driven it in commute traffic, on 80 and 49, it has great gas mileaage, is very comfortable and safe. I'm very pleased with my car, and the Elk Grove Subaru Team is excellent.

NancyMcReynolds

Feb 26, 2014

I have to say I've bought a lot of cars in my life however my experience with Elk Grove Subaru was bar none the best, least stressful, hassle-free experience I have ever had. From the moment I stepped on the lot I was treated with respect and friendliness. I am a very direct, honest, open person who doesn't car for games, especially when purchasing a high priced piece of metal. to I stated my needs - my parameters that couldn't be breached, my very basic needs. I was met with professionalism and understanding from start to finish. Bruce heard me - offered to see what they could offer me on my trade in before running my credit report, this was very kind. They came back with offer of high Kelly Blue book and rolled over my negative equity. They even met my payment limit. Working with Jeremy in finance was equally rewarding, honest and straight forward. Honestly I cannot recall a time when I bought a car and didn't on some level feel taken. I actually enjoyed the experience. I would recommend this dealership on high. Thank guys for making my day - I love my new Subaru Impreza!

gruffylogan

Feb 19, 2014

Friendly, courteous and knowlegeable staff. They understand good customer service and treat you like a valued customer. I would recommend this dealership to anyone shopping for a new car.

pinklily88

Feb 19, 2014

We are very happy with Mr. Sean Flanagan assistance and attitude in the whole sales process. He's friendly and patient with us. He has provided excellent customers service.

suitran

Feb 18, 2014

The transaction was quick and easy. Quotes were sent my way via email as soon as they are requested and Bruce did the best he could to accommodate my needs. Great transaction.

dcartmell1

Feb 16, 2014

Working with Gavin was a great expierence. Very knowledgeable of the vehicle we were interested in. Working with Mike became confusing. I did not need a service package for a 36 mos lease so I became confused why one was suggested one. Payment increased by $ 50.00. Got home and my husband was upset with me. Had to drive back and redo paperwork next day. This was the only negative...

Gemini_27

Feb 10, 2014

Excellent service & greatly appreciated Mike Carlson. Very friendly & accommodating. I will definitely recommend Mike Carlson of Elk Grove Subaru to my Family & friends...Can't wait to buy another Subaru from Mike Carlson!!!

44douglas

Feb 5, 2014

When I purchased my new Subaru Outback I knew exactly what I wanted so I was able to price shop a few different dealerships. Elk Grove was able to give me the best price. The staff was very helpful and knowledgeable regarding the vehicle which I appreciated. In all the process was fairly quick and enjoyable. I would certainly recommend Elk Grove Subaru.

Beitia 65

Feb 2, 2014

Very pleasant overall experience. Not pushy or high pressure. This was the first time I purchased a vehicle from elk Grove subaru and I would be likely to return the next time I buy a car

edmundjohns

Jan 11, 2014

The evening I came to the dealership I was evaluating the viability and cost effectiveness of upgrading my 2011 Subaru Forester to a 2014 Forester Limited. (Note: I was looking for one of 2 specific colors - which Elk Grove Subaru was the only dealer, out of the 6 closet dealers to me, that showed the Forester in stock online with the options I specifically wanted).I had been communicating with Mike Carlson on and off for about 4 or 5 days prior to my arrival. And, as Mike had said in his emails to me, he made a point to be available specifically for me at the time I arrived (just as we had previously agreed to).Mike was respectful, professional, and listened to what I wanted and was important to me. He was persistent in working with me in a manner as not to exceed the budget I wanted to stay within, and, though I originally had not planned on purchasing the Touring Edition, Mike and Brandon were able to exceed my expectations by making it possible for me to purchase my new vehicle (which is the exact color I wanted and contains not only the options I wanted - it also has extras that are very nice to have) at a monthly cost that is very close to the payments I had been making on my previous 2011 Forester.After years of purchasing only used vehicles, and this being only the 2nd new vehicle in 33 years, Mike and Brandon made this new car purchase one of the best car buying experiences I've ever had.Therefore, even though the dealership is more than 20 miles from my home, I intend to have Elk Grove Subaru continue with the after sales service on my vehicle as well... Plus, it's worth it just to enjoy the drive in my New 2014 Subaru Forester.Thank you very much Mike (and Brandon)!Respectfully,E.T. Ned Johns

bjp2014

Jan 4, 2014

This was one of the most pleasant purchasing experiences my wife and I have every had. Mike Carlson was very personable, knowledgeable, and thorough. There was no "sales pressure" at any time. I would recommend this dealership to my family and friends; just as it was recommended to us by a friend.

juju1959

Dec 23, 2013

From the moment of contact with Mike Carlson, I knew our experience would be a good one. Friendly, honest, knowledgeable are the key words I would use in describing Mike. Jeremy knows his stuff too and I was very impressed with his presentation of information. All in all, a great experience. Definitely will recommend to friends and family.

bikeandboarddlm

Dec 19, 2013

I had a great experience due to the friendliness of the team. The service offered was great. I would recommend the dealership to others. The team had great knowledge of the product and found the answers to my questions they did not know.

darrelldck5

Dec 17, 2013

great service and I will definitely recommend elk grove Subaru to my friends and family. the prices at this location are the best I have found anywhere.

mweaver74

Dec 10, 2013

My hat goes off to Zach H. I visited another Subaru dealership prior to seeing Zach. I was prequalified at the other dealership. I was not even taken seriously. Zack had the patients to listen to what I wanted, took considerations my needs and worked hard to get me what I was looking for. He was pleasant to work with. I will never buy a Subaru anywhere else but in Elk Grove because of the experience he provide me and my family,. I and will definitely seek out Zack to work with again. Outstanding customer service and stand up guy. The rest of the staff was professional, kind and easy to work with.

out_riding

Dec 8, 2013

Best New car buying experience I have ever had. The staff was friendly, honest and made the whole experience painless. I give Elk Grove Subaru a 10.

sbwelch

Dec 7, 2013

Best experience I've ever had buying a new car. Carl was super knowledgeable and easy to work with. He was able to answer all my questions and shared useful information. Mike was great to work with in Finance. He had a great attitude and was very efficient. No one at the dealership harassed me at any time during the process. No hard selling tactics at all. If I ever buy another Subaru in the future, I will go back to Elk Grove Subaru. Great dealership!

lisacar

Dec 2, 2013

Top of the line customer service. Zach, was friendly, personable and was not pushy. He helped me find a car that was just right for me and made the car-buying process fun and painless, while helping me get the best deal possible. I hadn't bought a car in about 10 years, and was glad that I decided on a Subaru. Jeremy helped me with all the paperwork and was quick, friendly and efficient. He was able to help me select the addtional packages for my car and explained what each package entailed. Bruce showed me all of the options on my new car and how to work everything. He was also friendly and personable. I was happy to have dealt with such a great group of people. I have already recommended Subaru to other friends and family. Thank you for the excellent teamwork and fantastic customer service!

PatrickGaul

Dec 2, 2013

Great place to buy a new Subaru. The salesman, Bruce Cunningham was friendly, helpful, knowledgeable and made the whole experience enjoyable. The finance department secured a loan rate that beat my credit union! Overall top ratings for Elk Grove Subaru.

Kdill1965

Nov 30, 2013

I was very reluctant to accompany my husband to test drive a 2014 Outback, based on past experiences of purchasing a new vehicle. I am very happy to say that Mike Carlson has changed my view of the car buying experience. We visited Elk Grove Subaru a few times, expressed what our interests were and what price range we would like to stay within and there was no pressure or haggling from Mike or any other employees. Mike was professional, informative and knowledgable. He found exactly what we were looking for and within our price range. We would definitely buy from Mike and Elk Grove Subaru in the future and would gladly recommend the same to family and friends!!!

donscarberry

Nov 27, 2013

Talked first to Dickson Yip about a new Outback. A no- nonsense price was offered and accepted. My wife and I went to a Ford dealership prior to Elk Grove Subaru and escaped and left there feeling violated. What a different experience at Elk Grove Subaru. They were very friendly and no pressure. I also would like to commend Gavin McPoil for his knowledge and patience. Thanks , Don and Julie Scarberry

hg912

Nov 18, 2013

Before going to Elk Grove Subaru, I was in contact with Napa Subaru (I highly do not recommend them!) who decided to change the price on me as I stepped foot of their lot. On top of that, they did not have vehicle that I was promise to be available and was trying to sell me to an upgraded vehicle that I did not care for. Why pay for something you don't want ? What kind of business are they running there ? Definitely not what a respectable dealership should be doing like Elk Grove Subaru. On to the review of this fine establishment...I spoke with Gavin McPoll over the phone as we were negotiating on the price and he brought the price down close enough to my desired price; he asked that I come in to negotiate further and I agreed as I also wanted to get the awesome financing deal before it ended the next two days. I drove to Elk Grove and met with Bruce Cunningham as Gavin left to drop off another car he sold earlier. Bruce was very accommodating, he offered a donut after knowing that I was hungry, which I gladly accepted. I had to point out this tidbit because the donuts were not owned by Bruce, but his co-worker's (Mike?) - shows how great of a team they have at Elk Grove. Bruce had the information that Gavin and I were working on earlier; Bruce was able to bring the price further down to my satisfaction. Once I was happy with price, I worked with Brandon who did my financing. Brandon laid out everything; he did calculations of all of my options and gave me an awesome 60 month financing deal that was close to their 48 month financing deal. All in all, I had a great experience with Elk Grove Subaru throughout the entire buying process. In a few weeks, I plan on getting my new Forester serviced at Elk Grove and will write another review for the service as well. Thank you Elk Grove Subaru for a seamless transaction.

Jonathon6

Nov 18, 2013

I didn't feel pressured to buy Subaru, the salesman (Dickson) was very casual and non pushing. He ensured that I understood every part of the vehicle that I was purchasing. Ensured that I felt comfortable with the financial contract and the purchase price. I was treated well by all at the dealership. My birthday was yesterday, I turned 76 years old. Was a little hesitant about going out car shopping alone at my age. But, all employees treated me well. Mr. Dickson was great at making me feel comfortable in the car when I took it out for a test drive. This was the first time I have ever been in any model of a Subaru; but was pleasantly surprised as to the feel of it. I eventually plan to move to Colorado and I will need a vehicle that would do well in snow (light) and I needed to pick one that there was a dealership near the town that I was moving to; therefore this is the one that my son-in-law and daughter wanted me to purchase. They agreed that I got a good deal and was treated fairly.That you for making me feel comfortable.

jillthomas

Nov 17, 2013

Jeremey was friendly and helpful. Paperwork is not the most exciting part of the car buying experience, but Jeremey was pleasant and helped us through the process efficiently and with a relaxing sense of humor. He was a part of an all around positive experience at Elk Grove Subaru.

sdraymond

Nov 17, 2013

Easy to work with sales people, no pressure. Great experience. Even after leaving and coming back 3 or 4 times, we weren't pressured into anything.

TyBittner

Nov 16, 2013

All good and quick! I decided to go and trade in my trusty truck and I traded in for a BRZ and I love it! They helped me through the process quickly!

zuzklab

Nov 7, 2013

Excellent customer servicevery friendly, helpfullno presssure, fast, clear, effective,outstanding ,very positive attitude, make you feel appreciated and respectfull,will recoomend for sure to other people

jtmcn1

Nov 4, 2013

Before contacting Lasher Elk Grove, we shopped around at several other locations. We knew pretty much what we wanted and what we wanted to pay for it. Mike/ Lasher was able to offer us our car of interest for an unbeatable price. Ask here before you settle. These guys want to earn your business!

frogbro62

Oct 26, 2013

My wife and I had been researching Subarus, had decided what model and options we were wanting, called Elk Grove Subaru, and they had the specific car. We had been to two other dealers, in each instance interacting with very surly salespeople who treated us as objects rather than persons. We had done internet research to identify best prices for the model. In very direct contrast to our experience at other dealerships, everyone at Elk Grove Subaru was friendly, considerate, professional and customer-oriented. At every point in the interactions we felt respected and affirmed. Mike Carlson was especially helpful. And Mike Lagandaon in Finance was exceptional. We have bought many cars over the years, the most recent ones being in hassle-free situations because of the upfront research we've done and our understanding of the sales and pricing process. But this buying process at Elk Grove Subaru stands out above all the others for the real consideration we were given. We got the exact model we wanted, at the price we had determined based on internet research and local comparisons, and we got 0% financing! The biggest surprise was that we had expected a maximum of 36 months 0% financing, and we emerged with 48 months!We would highly recommend that anyone considering a Subaru contact Mike Carlson at Elk Grove Subaru.

Dhazeleaf

Oct 22, 2013

Peter was very helpful and took the time to explain everything with the car. He also did a great job negotiating the price of the car with us and was able to accommodate my busy schedule. Would recommend him to anyone. He even stayed until 11:30pm on a Friday night.

Sicilian5

Oct 21, 2013

Everyone we worked with was very friendly and accommodating. This was my daughter's first time buying a car and she had a great experience with Jeremey, John And Dave. Next time we are looking for a car this will be our first stop!

Brittanydora

Oct 19, 2013

I had been looking for a Subaru either Forester or Outback, but wanted to stay in a specified budget. Rod and Mike helped me out and made their deal very competitive. Buying a car is not the most exciting or pleasant thing to do and Rod made it feel a little less painful. The worked hard to keep my business when I had competing offers and were quick and professional with their responses. If you are straightforward with what you are looking for, Rod will cut you a good deal.

gkubat

Oct 8, 2013

Peter Allen was there for my husband and I one hundred percent! He was the most friendly, informative, and accomodating salesman and he went way beyond what could have been your average sales experience. He let us know about all of the latest technology our chosen vehicle carrried, as 2013 was the first edition for the Cross Trek. We loved the interaction we had with him! He assisted us from start to finish, and I can't thank Subaru enough for employing top-notch employees like Peter. We will definately be back and look forward to future visits to our Elk Grove dealership. First-time buyers now for life!!!

Red13Wolf

Oct 1, 2013

Just wanted to say how much I enjoyed Carl Volk, he listened to what I wanted. Always had an answer for my technical questions about the different Subaru's I was interested in. This is the first time I actually didn't feel pressure from a salesman..it was more like I was talking with a friend about cars. You have an outstanding asset with Carl on your team! 10+!!!!! My first Subaru, and I love it so far!Thank You,Dave Phillips2014 Subaru Outback Limited

chinyuchen

Sep 30, 2013

Before going to Elk Grove Subaru, I already have some email back and forth with Peter. He respond email quickly and answers my question. Once I arrive Elk Grove Subaru, he greeted me with warm smile and efficient service. We were able to get everything done within 3 hours, including trade-in my old car, finishing document, inspect and go though everything. Very good experience.

nateb27

Sep 26, 2013

Worst experience ever. We were talked down too by sales man. He argued with us and called me and my wife down too. He also held our keys so we couldn't leave. By the end he was almost yelling at us. We will never shop there and we will tell all our friends that the dealer has no customer compassion. Worst experience we have ever had

1Sturgeonboy

Sep 25, 2013

I was looking for a car and decided to try online. I absolutely hate dealing with salesmen of old and playing that game of negotiating a price. I received several "guaranteed" quotes on several Outbacks from Edmonds.com. I had looked at several sites to determine what I would like in an Outback vs what I could afford. Mike Carlson of Elk Grove Suburu was the first to contact me of several dealers regarding the quoted prices. From the beginning Mike seemed to care about what I wanted in a new car. we had several back and forth with email and phone at the same time I was getting calls and email from other dealerships. Mikes contacts were always friendly with no pressure. The car I wanted based on color was sold the day before I was to see Mike personally. He called me up the the bad news and I decided to come into the shop anyway to see what else might be available. We met talked walked around and he showed me that I could afford a better version for the same price should I decide to wait for the car delivery in a few weeks. Again no pressure just facts. A quick phone call to confer with my wife and we decided to by the car. Clean simple no hassel. We got more than we wanted and a brand new car to boot, all because of Mike Carlson. I would highly reccommend him to anyone interested in buying a new car....Thnx Mike

nleddy

Sep 25, 2013

Best car buying experience I have had. Bruce was honest, helpful, and very pleasant to deal with. Could not have had a better experience buying a car.

lhpoage

Sep 23, 2013

It was a great buying experience with friendly, knowledgable, employees. I would definitely go to Elk Grove Subaru again for any new or used car purchases.

rockinkathy

Sep 19, 2013

I was looking to get 0% financing and Mike Carlson came through for me. The other three dealerships I was working with did not follow up as well.

jefferylong

Sep 16, 2013

The dealership was easy to work with and made the buying process easy and smooth. I spent less than three hours at the dealership and that included over one hour dealing with an issue on my credit report. I was able to negotiate the price up front online directly with Peter and he had the car we discussed waiting out front for a quick test drive when I arrived. i would go back here again for my next vehcile purchse without any reservations.

claysagun

Sep 10, 2013

Elk Grove Subaru offered a great price on the vehicle and backed it up with speedy, friendly service. Friendly and efficient staff, great experience. They have earned my business not just today but in the future as well.

BRZlimited2013

Sep 1, 2013

I drove 97 miles away and back, twice, to get my new, 6-speed manual, BRZ Limited at Elk Grove Subaru rather than any of the Subaru dealerships in the SF Bay Area. Mike Carlson is just better than any other Subaru dealer I spoke to.I knew I wanted the BRZ for a long time, but had a lot of trouble getting what I needed from the Subaru dealers in the SF Bay area. I had to go out of my way until I found someone who could give me a straight-forward, fair price and the package I was looking for.This was Mike Carlson in Internet Sales. He responded to my email very quickly and answered all of my questions directly and with exactly the information I had requested. I asked if he'd order a specific color and package for me, he said he would. I needed to know how much I should expect to pay, so I asked him: how much will it cost, out-the-door? Mike responded with a number. I hadn't had any luck with these questions talking to other dealers, usually once I asked about price they would stop responding all together. Mike earned my business with his honesty and integrity. I made my first trip out to the dealership to order my BRZ, arranged for my order, and came home knowing it could be several months before I would see my car. Mike told me exactly what I could expect, he never tried to downplay the details just to make a sale; he was direct and honest. Mike kept up regular email communication with me: always using my preferred method of communication, to give me updates and new details. A few months later he told me my new BRZ was expected in and that I would be able to pick it up, so I drove my last 100 miles in my old Forester to Elk Grove. The purchase process went smoothly and I was off in my new car. Mike and the folks at Elk Grove Subaru made this entire process quite simple and pleasant. I would recommend that anyone shopping for a Subaru in the SF Bay Area shop with Mike, for a modern experience that challenges your expectations about buying a car. Internet sales are the future of auto sales and Elk Grove Subaru has it right,

CAPR

Aug 31, 2013

I started searching for a new Subaru and went to two other dealerships first. The fist one Maita was closer to the house the second one was in Roseville close to a friends house. I received the same poor quality service from both. Maita did not have anybody working that could find the vehicle I was looking for and did not have anyone certified to give me a quote on the vehicle I was looking to trade in. I went to Roseville when visiting a friend thinking I would get something accomplished but I was wrong. We walked around floor for about ten minutes before anyone bothered asking if we needed help, once a representative started assisting us he was told by his supervisor to go help out another customer that had just arrived, even though we had an appointment. The second representative took down the information from me and stated they had the car I was looking for but could not find it because his manager took it to San Jose for a convention but could have it back for me to buy, with all those miles on it. When I mentioned I was looking for an appraisal on my vehicle he instantly told me to come back another day because they were too busy to help me in that department. Yes I was turned away. I came home deflated and was about to give up but I saw there was a dealership in Elk Grove also and sent my request to and within minutes Bruce Cunningham called and e-mailed me with a car he had on the lot meeting my request. When I arrived my family and I were greeted as soon as we walked into the showroom floor. Bruce was kind enough to work with me and answer all my questions. I felt that the Subaru dealership was looking to get my business and did everything possible for me to walk out of there with the car I wanted. Mike Lagandon was very kind and helpful as well. I have purchased a few vehicles and this was by far the easiest process. I will definitely let people know about my experience at Elk Grove Subaru.

Dkim02

Aug 30, 2013

Dickson Yip was fantastic in getting us a good deal on our 2014 Subaru Outback. Service was prompt and attentive. We have no complaints whatsoever.

krwall

Aug 26, 2013

All the people we interacted with were friendly and helpful. Even though we live 3 1/2 hours away, we found the exact car we wanted for a lower price here, and the drive was well worth it.

kENIFER

Aug 25, 2013

I recently purchased a new 2014 Subaru Outback with the help of Chris Fuelner and Rod Kiehm. Both of these gentlemen were very helpful in helping me select a car that fit my needs and budget. They were considerate, professional and communicated very effectively. The paperwork was completed in a timely manner. Overall, purchasing this vechicle was a very pleasant experience and I would highly recommend either of these gentlemen. I am very happy with the Subaru Outback and plan on keeping this vechicle for a long time. We live in the Sierra Nevada Foothills and I feel confident and safe driving this car in the mountains and inclement weather. Sincerely,Jennifer Hughes

sillydriver

Aug 20, 2013

Recently purchased a 2013 Subaru XV Crosstrek, after having purchased a 2012 Subaru Impreza last year. Neither of us is fond of the "car buying experience", but dealing with Saun Mir, and several other folks at Elk Grove Subaru, made the event much easier. Everyone there was very patient with our endless questions and issues -- including having to amend our contract. Wonderful folks to deal with. Reaching a decent price was easy. We did not feel pressured in any way, ever. Saun was very personable, friendly, and bent over backwards to help us out with every single thing that came up. It was getting late in the day when the vehicle was detailed, and they overlooked a couple of things, but we easily remedied those at home. No worries. Great experience -- about as good as buying a car can be!

lmgalleg

Aug 16, 2013

I came to Elk Grove Subaru and wanted to look at the 2014 Subaru Forester. I had already done my research so I knew a lot of the features it had, but Curtis was very thorough and made sure I knew exactly what I was getting. There were some things I wanted, and Curtis made sure the car I was buying had it all. He was very detailed, honest, and respectful which made the negotiation process so much more pleasant.

jpiskura

Aug 13, 2013

Great experience buying a 2014 Forester. Mike and Jeremy were attentive and thorough.We got the color and options we wanted at a good price.

subarufeit

Aug 8, 2013

I had a great experience working with Peter Allen. He responded to my online request and subsequent e-mails quickly and made the process of selecting a car\dealership easy :). When I showed up in person to purchase my BRZ he was extremely helpful and friendly (along with Jeremy) and I would definitely recommend for anyone to work with them in the future when purchasing a Subaru. I didn't feel pressured at all during the purchase which my was #1 priority.Thanks again guys for the help! I love my car!

rivercity2

Jul 29, 2013

I asked questions that were important to me in a new car purchase...about the car itself... and some of the responses turned out not to be true. I don't know if the sales person was ignorant about the car or if he was just trying to tell me what I wanted to hear so I would by the car. After I bought the car and figured out what I was told about the car was untrue, they kept saying they would make it right and after many emails, calls and a couple more visits, they still did not do anything. They seem to understand that I was misinformed and they kept saying they wanted to make it right, but nothing was ever done. Never had this kind of problem when I bought cars new in the past (Honda's).

flipcruz

Jul 24, 2013

Gavin answered all our questions honestly and actually helped us with the price we had in mind. His pleasant demeanor made the transaction easier. Lasher, give this guy a raise!!!

charlseyc

Jul 23, 2013

Buying a new car can be very intimidating and stressful. The people I dealt with at Elk Grove Subaru made this purchase enjoyable and easy. I felt like they were helping me make the right decisions for ME and that I would leave very happy with this important purchase. I would highly recommend them and would return to do business with them in the future.

janellelliott81

Jul 23, 2013

Recently went to Elk Grove Subaru to look at purchasing a Impreza. When we arrived we met Mike Carlson, let me say he is absolutely the best car salesman the we have ever met. He is very knowledgeable and makes you feel like one of his friends, not just a car buyer. He showed uu all of our options and was not pushy in any aspect of this car buying process. He got us a great deal and the car that we wanted. Brandon Vaughn in financing was also great he took his time to go over the loan and extended warranty options. He was very personable and honest. We had an all around great experience with Elk Grove Subaru and would buy there again.

Rich Baker

Jul 23, 2013

Dave was very professional and explained every detail.This was the best car buying experience we have had in our life. Thanks Rich Baker We love our Subaru.

HappyBuyer2468

Jul 17, 2013

Elk Grove Subaru was also the first dealership in our situation with an immediate response for a Forester. As soon as we walked in we were greeted and introduced to Mike Carlson, Internet Director. We can't say enough good things about Mike. He was a great guy, very professional, yet were personable. All the other staff were very nice as well. Mike took good care of us from the beginning until the end. Purchasing our Forester with practically no hassles made for a very nice experience. However, we did find the Finance Department to be a bit pushy with the selling of an extended warranty, which we did not want. Would definitely recommend this dealership to others.

jeriboe

Jul 15, 2013

David Melo was very professional, pleasant, and courteous. He was also patient and did not push me - which I much appreciated. He waited until I contacted him the second time. When I did call him, he was very nice and answered a couple questions even though he was not at work. I ended keeping him on the phone longer than I should have. On buying the vehicle, again he answered some questions and we drove around to find the vehicle that I wanted. Jeremy R - Finance - was very personable and a good salesperson also. He pushed to sell the Warranty and Finishing Touch, but we ended by negotiating. Bill Floyd was professional and courteous. When I took the Forester for the Finishing Touch I showed him a scratch that had been on the car when I purchased it - I hadn't noticed it before purchasing. He told me that the service would probably take care of it. When I picked up the car (SUV?), I noticed it was still there, but didn't say anything. Then Mr. Floyd came out with another gentleman and they looked at it together. They said that Mr. Melo would be in contact with me regarding the scratch. On leaving the lot, a young man (didn't catch his name) added water to the Coolant - the blue symbol was on and had been before. He answered my question very politely and clearly. He also smiled - very nice. Overall my experience at Elk Grove Subaru was great. I am still waiting for David Melo to contact me regarding the scratch as Mr. Floyd said he would. It's only been a few days.

Forester4us

Jul 12, 2013

Elk Grove Subaru was the first dealership, with an immediate response, for a Forester. Mike Carlson went out of his way to find the color and options we wanted...with a no hassle great price!

tracihelene

Jul 3, 2013

Pleasant experience..Curtis was very detailed and did a great job! Finance dept. was easy to deal with and we were in and out fairly quickly!

bill5315

Jun 27, 2013

We were looking for a SUV to replace our elderly Toyota. After looking at Nissan, Toyota and Honda we found that the Subaru best fit our needs. We initially looked at Foresters, but prefered the Outback after a test drive. Our local dealer did not have the model in the color or accessorized the way we wanted so I searched for one online. We found several 2013 models that met our requirements and one dealer (Elk Grove Subaru) not only had what we wanted, but also advertized a discounted price on all their remaining 2013 Outbacks. I called, reached David Melo, and scheduled an appointment for later that day. We drove to the dealership, saw the vehicle, met David and went for a test drive. We liked the vehicle and David was very thorough and knowledgeable with any questions we had. We decided to purchase the vehicle and were very pleased with the transaction as well as all the staff we met at Elk Grove Subaru. I would not hesitate to recommend David Melo and the Elk Grove Dealership to anyone looking for a new Subaru.

lilbone5

Jun 25, 2013

I had a very good experience. Everyone was nice and took good care of me while I was there. I was unsure what I wanted to buy and Mr Hall spent a lot of time test driving cars with me and telling me each ones individual perks. I definitely left happy with the car I had chosen.

lindabloom

Jun 14, 2013

We were very pleased with Carl and with Elk Grove Subaru. We had been to many dealers and test driven 5 cars, (including one other Subaru dealer) before we went to Elk Grove Subaru. We were already leaning toward a Subaru but just starting our research on pricing. Carl was very helpful, informative and patient with our questions and process. He really took time to help us compare our Outback of choice to other models, years and cars. Most importantly, over the next week as we did our research, Carl stayed in touch and helped us locate cars that fit our criteria. We bought our car from Carl because he made the process pleasant, and we got the best car for the best price.

Brubaru

Jun 8, 2013

I have been looking for a car to replace my 1999 4runner. It was my fourth Toyota and I was happy with the Toyota brand. When I started looking I wanted to stick with Toyota but started comparing prices and fuel economy along with cargo space of different vehicles and came up with a Subaru Outback as the best choice. My sister has had 3 Subarus and currently has a 2006 Outback that she loves. My parents decided on a Forrester in 2010 and they love it as well. When I talked to my dad he said "go to Elk Grove Subaru, the guys there are great!" My dad is a pretty smart guy and knows a lot about cars so I took his advice.We walked on the lot looking for a used 2010-2012 Outback. Gavin McPoil greeted us and showed us what was available. He also showed us the new Outbacks while explaining that with the discount (ending today, right?) he could get us into a new model for the same price as the years I was looking for because Subarus retain their value so well. I'm thinking, here we go, next he's going to suggest we go inside and sit down with the office manager. Here's the thing he didn't do that. He actually got out his phone calculator and ran the numbers in the lot and gave us the info for every car we asked about. We ran him around comparing different model Outbacks, compared them to Forresters and Crosstreks. He never showed a sign of annoyance and dealt with all of my peculiarities and tastes and helped us make the decision without any high pressure sales tactics. Once we picked the car and went inside, I was thinking, ok he gave us the price in the lot, lets see what it really is in here. While we waited for Gavin to get the credit approval we spoke with several other sales people who were very friendly and made the time pass quickly. When Gavin came back with the approval and the sales numbers on paper I was waiting for the other shoe to drop and to my pleasant surprise they matched the numbers he gave us in the lot!I forgot to mention we got there at around 7:00 on a Friday evening and by now it was about 9:00 and every one of the staff were as nice as if they just got up and had a cup of coffee on the third day of a 2 week vacation in Hawaii.We did have to wait in line to see the finance manager, Brandon Vaughn, but Gavin made good use of the time going over the features of the car , answering all of our questions, and even pairing my phone to the stereo so I can answer calls and stream audio through the sound system. Its like 10:30 now and he has already made the sale but still just as nice and patient as before the sale. We finally got in to see Brandon (Finance Manager) who worked smoothly and quickly to get us through the process. Even though it was late (around 11:00pm) he gave us all the important facts about the extended warranty, explained it clearly so even I could understand it, answered all of our questions while never once making us feel like he wanted to get out of there. Gavin, who really could have gone home after he got us in to Brandon's office, stayed and walked us out to the car just as nice as he was when we walked on the lot. I'm 53 years old and have had many car buying experiences, some were better than others but none have been as nice as this one. They made my wife and I feel like part of the family and took all the time we needed even though it was late and they all new they would have another long day on Saturday.I have been driving the car for a week now and love the ease of driving, the smoothness of the ride, and the transmission is so smooth! I got the 4 cylinder for fuel economy but it really has a lot of power. I am falling in love wit this car.I would recommend going to Elk Grove Subaru to anyone looking for new or used car. They are nice, friendly, knowledgable, and honest. I will be going back for my next vehicle though that won't be for a long time. I am going to hang on to this for as long as I can.

K.Coppage

Jun 2, 2013

Very friendly and professional staff. They were short staffed in the finance dept. that day, so I had to wait a bit longer than I wanted to. Forester floor mats are on recall, so I'm awaiting word on a package deal for all weather mats, body side molding and aero crossbars for the rack. Good followup by Gavin after the sale.Overall an excellent sales experience.

byxiong

May 29, 2013

A good car buying experience with friendly staff and I got an awesome APR. I just wish there were more options to choose from in the selection of cars.

gdjuth

May 28, 2013

We did quite a bit of research before going to Elk Grove Subaru for the purpose of test driving different models to see which one we liked best. We spent a lot of time driving three different cars - the Outback, Forester, and Crosstrek - during which time Curtis Jare was incredibly helpful and patient, explaining the features and differences. We must have gone on 5 or 6 test drives. We weren't necessarily planning on buying, but we were aware that there were some very good promotions going on because of the holiday, and were open to the right car at the right price. We found what we wanted, and Mike Carlson did a very good job working with us and getting us the car we wanted at the price we could live with. Mike Lagandaon handled the documents and signing and was very thorough making sure we got the deal we had agreed to. Although buying a new car is always a somewhat stressful activity because of the negotiation, cost and commitment involved, the staff here all made it a pretty smooth and easy experience. I will definitely return when it comes time to buy my next car.

Contento

May 27, 2013

Great experience! Price negotiations over the Internet were professional and satisfactory. When we arrived, we live 6 hours north of Elk Grove, Mike Waller had the car detailed and waiting, and most of the paperwork ready. There were NO surprises or attempts to sell "add on" stuff or another vehicle. It was even full of gasoline. We then met with Finance Officer, Mike Lagandaon and he also, was quick, courteous, and very pleasant to deal with, even though it was a very busy day and he had several other "orders" to process. All in all, one of the most pleasant new car deals I've experienced! Thanks Mike Waller and Mike Lagadaon. You delivered!

ESTaylor

May 7, 2013

Before buying my car, I did a lot of research on the brand & model that I wanted to purchase. Then I researched the inventory and prices of the local Subaru dealerships and found that Elk Grove Subaru had the car I wanted at an incredible price. I had already spoken with Zack Hall a couple of times and when I arrived, he took time to greet me and get me settled even though he was finishing up with another customer. I knew which car I wanted and Zack had it brought over quickly so I could test drive it. After the test drive, we sat down and in less time than I've ever bought a car, we had a final price and agreement. I hate buying cars, but Zack made it simple and a pleasure. I would definitely do business with Elk Grove Subaru again. Thank you!

LokeshSikaria

May 6, 2013

The whole deal process was very pleasant. Simply asked for the specifications and the price and both were provided promptly along with a no-haggle internet fleet price.

menkeclark

May 3, 2013

Hi Hi, been so busy with my elderly dad - Zach did a great job with me, an old, crazy lady. I bought this car sight unseen but this is my 6th Subbie. I do have one suggestion if any of you have to deal with a crazy nut like me again. Send pics of the car via e-mail so the buyer can see color etc. Car runs fine, it is a Subaru afterall and I hope the mileage gets up a bit. I have over a thousand miles on it now and am only getting 29+ mpg. The 2010 was 32 when I turned it in to you.Carol

stanleyt66

May 3, 2013

Dealer was very prompt and quick. I called ahead to get the paperwork started and the process was very smooth. I am very satisfied by this dealer.

Greg C.

May 2, 2013

Mike Waller, the Sales Associate I dealt with was nice and not pushy compare to a lot of car salesman out there. He even set up something to take the car home and that was great. He made me test drove 2 vehicles and decide which one fits my needs. But the biggest downfall I had was the Finance Manager. First he was nice shook my hand and headed to the his office. He showed me several extended warranty options which I appreciate it but at the end I declined his offer and his MOOD switched differently. At the end of my signing he did not even say "Thank You or shake my hand. But overall my experience dealing with Mike Waller was great. Finance I will give it a failure because of unprofessional attitude.

copsyb

May 2, 2013

The overall experience was great. I went to test drive a few Subaru models and narrowed down which one I wanted. I ended up getting a killer deal that I couldn't resist and bought the car the same day. Kurtis Jare was very helpful, friendly and enthusiastic. He is very knowledgeable about all Subaru's and I would highly recommend him.

bosaki1257

Apr 23, 2013

It was an wonderful experience. i have purchased many cars over the years and this was by far the best experience. They were very helpful and patient in explaining all my options. I really appreciated how willing they were to let me test drive and give me information without feeling pressured. My daughter and her husband recommended the dealership because they had purchased 2 cars themselves and had such a wonderful experience.

MikeD

Apr 17, 2013

I hate buying cars, but they made the expierence less stressful. Bottom line, I love my new care and I'm happy with the price I paid.

lxcrisw

Mar 18, 2013

It was nice not to have to leave the dealership to look for lunch during the purchase process. Dickson showed us the hamburger stand located in the Acura Dealership. The hamburger stand makes excellent burgers at a reasonable price.

woodinsac

Mar 12, 2013

Bought a 2013 Legacy 2.5i Limited from Mike Carlson. From the initial email contact, Mike was professional and never pushy. I stopped by unannounced one evening for a test drive and was helped by Dickson Yip, who again, was courteous and not pushy. Several days later, I let Mike know I would be in on a Sunday afternoon. The specific model I wanted was not in stock and Mike made arrangements to have it delivered from Carson City and ready for me to take delivery that evening. The negotiation was a breeze, my expectations on my trade-in were realistic and I received a fair price for it. We hit my monthly payment target in two steps. Mike went above and beyond to make sure I left a happy customer.

cltracy

Mar 9, 2013

We have purchased three cars from this dealership in the last three months. We were trated well and Rod Kielm made the whole thing easy.We will be back when it's time for our next one.

kleinmm

Mar 4, 2013

We had an extremely positive experience leasing our new Suburu Forester at Elk Grove Suburu. Mike Carlson took the time to review all aspects of the car buying experience; he discussed the differences between purchasing and leasing, and we talked about the the type of cars that would fit our lifestyle. While looking at several available cars on the lot, Mike shared the differences and similarities between the cars we looked at and what we should be looking out for. Mike is knowledgeable and super friendly which made us feel very at ease.Once we made our decision, Mike assisted in getting our leasing/loan documents processed and approved within an hour! He suggested some accessories to make our car even better and we took advantage of his recommendation.Elk Grove Suburu has a very nice showroom and the people there are very friendly and helpful. As soon as we walked in the door, we were greeted warmly. No more than five after we got there, we were met by Mike who made us feel very welcomed and that we were his #1 client. Overall, I would highly recommend ElK Grove Suburu, and especially Mike Carlson, to all of our friends, family and co-workers! We love our new Suburu Forester! Thank you Mike!!!

dunlapthomas03

Mar 3, 2013

My husband and i went here to purchase our frist vehicle together and Mike C. made the experience amazing!! Mike L. In finance was also very understanding because we had our two children with us who were starting to get really impatient.. Thanks Mike C !! And Mike L.

anime4christ

Mar 1, 2013

This was the first experience I've had with a dealership that I could describe as pleasant. The staff who worked with me was very courteous and honest and the deal was off the hook.

Rosa

Feb 25, 2013

Overall your staff were very helpful and knowledgeabel about the car. I did not like the going back and forth to get the cost of the car. It would have been better for the person who can make those decisions to sit with us and negotiate. It took longer than expected.

sherman1

Feb 24, 2013

Visited Elk Grove Subaru based on high ratings on Dealer Rater. Salesman, Ross, was friendly. Wanted to buy a new 2013 Forester. Found the car I wanted. Had a tradein also. Things were going great until they showed me my credit score and value for tradein. They came back with my credit score almost 50 points lower than what it was when I checked the exact same credit reporting agency at the same time. Told me my interest rate would be 15%. Then they undervalued my tradein by $3000 based on KBB tradein value. Sales manager didn't even come out to talk to me or explain anything. Seemed too busy with other deals even though it was a weekday and not that crowded. Told me they would contact me later. Never heard anything back. I also tried to request information on a vehicle online with their internet department before I went into the dealership and never heard anything back. Won't be going to back to this dealership and won't recommend it to anyone.Update: A week and a half have passed and Elk Grove Subaru has made little if any attempt to respond or do anything. I even offered to give them a second chance to work with me on the deal. So instead I went to Folsom Lake Honda and ended up buying a new automobile. Much more professional and willing to work with customer than Elk Grove Subaru. I ended up getting the Kelly Blue Book value for my tradein, received an interest rate of half what Elk Grove Subaru offered, and bought my new Honda for under invoice cost. I would highly recommend Folsom Lake Honda, A+++++ experience.Not sure where all the high ratings are coming from for Elk Grove Subaru. In my previous experiences with other Elk Grove car dealers of different manufactures, I have also had not so great experiences with them.

Ames5935

Feb 20, 2013

I was looking for an Impreza, and needed to trade in my Toyota. I first talked to another dealership in the Bay Area, and while I was driving there, I called Mike Waller to see if he had the car I wanted. He did, in the exact color I wanted, and he gave me a price for the car and a trade-in value that was $3,000 better than the Bay Area dealer, and I got 1.9% financing! I will definitely recommend Elk Grove Subaru to anyone, and everyone.

chrisccush

Feb 19, 2013

Wanted a 2013 Subaru Outback 2.5 Premium with the All Weather Package and LCVT. Did a lot of shopping around and was told by many that $26,600 was the "invoice price" that no one could possibly beat. Elk grove beat that price by almost $1,700. No bait and switch, no attempt to bamboozle me with unfamiliar terminology, no attempt to get me into a more expensive vehicle than I wanted. Just great customer service and friendly staff. Mike Waller did a great job of explaining all the bells and whistles on the vehicle, and Brandon Vaughn did an excellent job of explaining all the paperwork. I highly recommend!

shinstalkn

Feb 18, 2013

Everyone we worked with to buy my new Outback was friendly and knowledgable. They made sure I got the best price and financing possible, and that the transactions went smoothly and quick! It was a great experience.

Carmenp916

Feb 12, 2013

The staff is great. Very understanding. Will go out of their way to accommodate your needs. Transaction went smoothly . I would recommend this dealership to anyone who wants to buy a car and I would recommend a Subaru

Legacy2013

Feb 6, 2013

Customer service was excellent. On our first visit to Elk Grove Subaru we met Dave Melo. He was friendly and easy to talk with. Our objective was to get a physical idea of the models available from Subaru and be home for the playoff games. Dave was very knowledgeable of the cars mechanically and otherwise. This pleased me as I did research on their ranking with reporting agencies etc. Dave verified a lot of what I read and I learned many other details about Subarus. The best thing was when we were ready to leave we had no pressure to stay. This pleased us a great deal. We returned a second time just to look closer at an Impreza and check out the interior up close. Dave wasn't available that day but the sales person on duty was also very cordial and didn't attempt to keep us on the lot which we appreciated. Again no major pressure. Third visit we made an appointment with Dave, drove three different models, one twice, and after some negoatiating we received a great price and purchased a Legacy. Brandon Vaughn in the finance department did very well explaining additional options and prepared those we chose. Service washed and preped the car, filled the tank full and Dave gave us a thorough briefing on the cars operational characteristics and accessories. Overall we had an outstanding experience! We highly recommend the Elk Grove Subaru team.

silverfozzy

Feb 5, 2013

I was looking for a new silver Forester XT and this dealership had one in stock. I called and Saun answered. Since this dealership was 200+ miles away, Saun made sure that the car was in stock. I arrived the next day and was immediately greeted by Saun. He had us seated while he got car out front and ready for the test drive. Long story short, my overall experience was excellent from when I called in to when I drove home with my new car!

BlueSubie

Feb 4, 2013

After researching for months and test driving other brands, it was an easy choice for me to pick the Subaru Legacy with AWD. Living in the foothills, I knew I may have to drive quite a ways to get my new Subie. Well, it was so worth it. Since I pass through Auburn to get to Sacramento, I stopped at the local dealer there. This was a mistake - as the selection was nill and the pressure was high (I was not even offered a test drive). So getting back on the road to my original destination (Elk Grove Subaru) I already knew they had the exact model and color I wanted. My salesman was Ross Sall. NO PRESSURE from Ross - just an easy going gentlmen who is very informed on features, and yes; he DID offer me a test drive! The facility had a great selection, and many unpopulated side roads for that thurough test drive. Ross was easy going in the negotiation process. Eventhogh I was already pre-approved for a loan, the finance dept made sure I knew all my options for other lenders (with no pressure).Once I was handed the keys, the car was fully detailed, gas topped off, and Ross hooked up my bluetooth phone to my gorgeous new car. He even demonstrated "bluetooth audio" music - which was something I had never tried before, but WOW it's cool!

Msmac06

Jan 26, 2013

Satisfied with experience. David, Mike and Brandon were courteious and professional. Mike spent a lot of time going over the features of the car with my daughter before she left. She is thrilled with her new Forrester.

misterjersey

Jan 23, 2013

I visited two other local Subaru dealers . Their customer response was slow and filled with the same old crap . I called Jerry Reynolds of Carprousa and was referred to Elk Grove Subaru . On my first call I got Zach Hall . Zach was really informative and fully explained the process , what I could expect and when my vehicle would be there . You see this wasn`t my first purchase , but Zach didn`t know this . I`d never met him or bought from Elk Grove Subaru before today . At 59 yrs old I had been involved in this process before . When my Crosstrek arrived Zach called on his day off so I could see the vehicle right away . You see Zach treated me the same way he`d wish to be treated . I knew my choice of dealership was correct . After viewing , test driving and then completing the purchase agreement for my wife`s new Subaru I was down the road . The only thing left for me that day was happily handing the keys to my surprised and loving wife . Thanks Zach for making this day a great event and a wonderful day .

jengal

Jan 22, 2013

The receptionist was friendly and helpful as we waited shortly for Jenn. We had a 12:30pm appt with her but decided to stop in earlier without notice. Jenn was able to drop what she was doing and help us out with a test drive, 3 to be exact. Everything went smoothly and before we knew it, we were driving home a new Crosstrek. Jenn and Mike made us feel comfortable throughout the whole process, were able to answer all our questions, and explained all details thoroughly during the paperwork process.

beachpatty

Jan 21, 2013

Don't go to any other Subaru dealer in the greater Sacramento/Roseville area. At Elk Grove Subaru you will be treated with honesty and respect. I have purchased two cars from them and I had a good experience each time.

mcmorrc

Jan 21, 2013

Zach Hall was very helpful and always went above and beyond when selling me the WRX. All the staff was very friendly and the sale went smoothly. Thank you and look forward to doing business in the future.

clema

Jan 20, 2013

Everyone was knowledgeable and very courteous during the sales process. We got a great deal on a new Subaru and love the car. We will definitely be back next time we need a car.

Tom Gilchrist

Jan 20, 2013

I had tried to get my Forester closer to home, but they couldn't get the color, and they did not seem very friendly. After getting on the phone and talking with Dixon Yip, he located just the car. By the time we got there, he had preliminary papers ready and he welcomed us warmly. He was thorough without putting us off. He had a great sense of humor. He made a good recommendation about my trade-in vehicle. He showed me the major newer electronic features and hooked up my bluetooth. And working with him saved me more money than my local dealership-by a lot!

Gg95825

Jan 16, 2013

Curtis was very helpful,informative and professsional. It was a very positve experience buying a car from him. I would definitely recommend others to Curtis.

justinegonzales

Jan 16, 2013

Curtis was super friendly & helpful and we got a good price! I love the car and Curtis even hooked up the blue tooth for me. Overall a very enjoyable car buying experience!

snowperson

Jan 11, 2013

Outstanding experience!!! Excellent price for new vehicle. Zach Hall, Dave Melo and Brandon Vaughn were couteous, professional, friendly and very expeditious in the purchasing experience. The whole process took less than 2 hours, which is exceptional.This is my fourth Subaru and when I purchase my fifth I will return to Elk Grove Subaru.I would recommend these employees and this dealership to anyone in the market for a new Subaru.

Knarik

Jan 10, 2013

From the moment my husband and I walked into the dealership, we were acknowledged and greeted with a smile by all the employees. This made us feel welcomed. The dealership itself was clean and organized and had the most respectful employees. Both Brandon Vaughn and Mike Waller made our leasing experience with Subaru a memorable time. They were both respectful, helpful, knowledgeable, friendly, caring, and wonderful people. With that said I will forever be a Subaru owner. Elk Grove Subaru, keep up the great work and thank you for all that you do.

marianne_greenblatt

Jan 10, 2013

Best deal in the land. I was not sold. It was actually a good time. Recommend Zach Hall highly. What else can I say? Call Zach, tell him you need the killer deal and you're done.

Joe G

Jan 9, 2013

Rod our salesman was very pleasant to work with. Dave, the sales manager was great too. I enjoyed the buying experience, and it was relatively pain free. The lounge area needed more attention as the trash cans were full an not emptied. This led to trash piling up on the counter of their lounge. NOT a big deal....I want a great car and if I wanted a nice coffee house, I would probably not buy a car there. Overall a positive experience. Bottom line is the cars are among the best period! Good cars+ good people= happy customers. thanks!

Lixender

Jan 9, 2013

I was shopping for a 2013 BRZ Limited in white and had even talked with Subaru themselves to find this car in California. After they told me that there weren't any, I kept searching and found one the same day at Elk Grove Subaru. I wasn't expecting much in terms of service as I've had bad experiences with dealers in the past. However, they exceeded my expectations and I'm very confident and comfortable with my purchase. They even reduced the price on the car a bit just to get my financing in working order. My sales rep was Ross Sall and there couldn't have been a better person to deal with. You get a great sense of camaraderie between coworkers there as they all seem like family. There is nothing that I would've changed about my experience as there was nothing negative that I had to say about it. The process took about 3 hours total and it was well worth the wait.

rpochi

Jan 7, 2013

I was told at a local dealer that the car I wanted was not in stock, and it wasn't worth it for them to get the car I desired at their lot to complete the sale locally. Found the type of car I wanted at Elk Grove using the internet, with a great price quote from Dickson Yip. When I arrived, the car I wanted had already sold, but Dickson was able to locate a similar vehicle from another dealership, also at a great price. Fast and efficient finance work with Mike Langandon, and we were out the door in no time. Really a no-hassle process dealing with Dickson and Mike.

Fchima

Jan 4, 2013

Best car deal ever. Excellent overall experience, friendly, no presure, knowledgeable. The experience started with a very responsive manager, Dickson, and ended getting the car I wanted at the price I wanted. Thanks Elk Grove Subaru

angelakawong

Jan 1, 2013

I was shopping around for a new car. after a long day test driving in elk grove auto mall. i was already decided to buy a new Honda CRV. My Cousin who just bought a new subaru said i should pay a visit. So me and my sister decided to stop at Elk Grove Subaru. David greet us once we were looking around. He show us the new Imperza, crosstrek, and forester. he explained to us that they are doing a great deal on the forester, and having a 0% APR for 62 months. he is so kind and understandying my budget and didn't push us to make a decision. he explained very detail and easy to understand. I have to say after Elk Grove Honda, and Toyota. David Win me over to buy a new Subaru. even i know Maita Subaru gave me a little better deal, but i decided to go back to David, you can see how good a salesman he is!!i will definely recommend him to all my friends and family!!!

smcelroy1

Jan 1, 2013

After extensive online research to find the right vehicle, my wife and I decided on a Subaru Forester. There are numerous dealerships in our area but only one advertised their discount prices on actual vehicles in their lot. Supplied with the advertised sale price and the VIN numbers of the cars we set off for Elk Grove Subaru and arrived to find a very helpful and easy to work with staff that made our purchasing experience very pleasant and enjoyable.

Elizabeth Snider

Dec 31, 2012

I went to the dealership to look at the Outback first and Curtis helped me and answered every question I had about the car. The car was going to be for my husband. Yesterday I finally talked my husband in to going to look at the cars. We asked for Curtis and he was very informative, enthusiastic, and answered everything my husband had a question about. From the beginning to the very end of the sale Curtis was there to help us without pressuring us about anything. We would definetly recommend the dealership to other people.

Another.New.Subie.Owner

Dec 25, 2012

I was introduced to Mike Waller based on the recommendation from another customer. Many positives about the sales experience but these stand out - Mike spent much time with me even though it was a very busy promotional period of the year. He showed me 3 different new models and a used Subaru I was interested in. Very knowledgeable about the vehicles he sells and absolutely no pressure. David Melo did a terrific job explaining the owner's manual as well as tips when taking the car for servicing. Mike Lagandson handled the financial details patiently even with buyers lined up due to the many vehicles sold that day. Customer relations, enthusiasm and dedication to the product - I definitely recommend Mike Waller and Elk Grove Subaru to new customers.

camillethrash

Dec 18, 2012

We had a great experience buying a new Subaru from Elk Grove Subaru. The staff was very informative, and honest with us. They made the process simple, and smooth. Knowing it takes a long time to seal a deal buying a car, they were still willing to accommodate us at 5pm the evening before Thanksgiving. I would highly recommend Elk Grove Subaru to anyone buying a new vehicle. We got a pretty great deal, and were treated with respect. The overall process was very smooth.

jwjw2

Dec 18, 2012

This was the easiest car purchase my husband and I have ever made. It was great to do most of it online with Dickson Yip, who always responded immediately to any questions we had. When it came time to deal with the financial part, Mike Lagandaon was wonderful also.

CGregfromPeninsula

Dec 17, 2012

Had a great experience dealing with the "crew" at this dealership. I'm from the Peninsula and was more the willing to travel to this dealership for a vehicle they had on their lot. Mr. Yip was my "internet" guy who gave me a great $$ that I could not turn down. Unfortunately, he was off the day I came to look at the vehicle but was taken care off by his partner Mr Melo. He made my transaction smooth once I decided on the vehicle. No gimmicks or funny stuff, they honored the $$ that Mr.Yip and I agreed prior to my visit. On to the finance dept. where I was introduced to Mike Lagandaon. Mike knew I was pre approved and was able to get me a better rate than my credit union. Thanks Mike!!! Mike was upfront and straightforward on the deal I was getting. No extra was added and talked about just got my paper work for delivery and I was out the door. Kudos also to Mr. David Lang for giving Mike the "heads up" when I forgot to fund my checking account that same Saturday I got my vehicle. Mike was able to get back to me and assure me he will deal with my check on the following Wednesday. Honest guys who cares about their customers, hard to come buy nowadays.

mwcrl

Dec 17, 2012

I walked into EG Subaru dealership just to look at the Subarus that my wife and daughters were raving about. There I met David Melo and he was just full of information about the Subarus but was not ready to pull the trigger on a car. I came back a couple of weeks later to test drive a Legacy and David was there to help me out. After the drive, we talked and he offered to make a deal on a Legacy. I told him that I was waiting for a refi on my home before I could buy a car and he understood that. There was no pressure at all. Refi finally completed and it came down to a Subaru Legacy or a Toyota Camry SE. Most of the sales consultants at the Toyota dealership didn't really know that much about their product. They had to keep finding an assistant manager or manager to answer my questions. It just seems like the Toyota sales people were leaning on Toyota's reputation to sell cars instead of taking the extra step in learning about their product to sell them. There was one Toyota dealership that I went to 3 times and nobody even came to help me. I went back to the Subaru dealership because I saw the color and Legacy model that I was interested in and test drove it with David. I decided to make an offer to David and we eventually agreed on a sales price. David is a good role model of what a salesperson should be. In the past, I've dreaded going out to buy a car because of the haggling. There was no pressure and it was a pleasant buying experience. I'd recommend him and the Elk Grove Subaru dealership for those looking at buying a Subaru. Thanks David.

White wrx

Dec 17, 2012

Curtis was very helpful through out the whole process. Great at explaining all the gadgets on my car. I was not sure who was more excited about getting the car? Me or him :)

merry christmas

Dec 16, 2012

Mike Waller was very easy to work with. My overall experience was positive. I will happily recommend Elk Grove Subaru in the future. Thank you.

1tiredshopper

Dec 11, 2012

On 12/8/12 Mr. Hall was very quick to respond to our request for a Eprice on the Impreza Limited trim level shown in your web site new car inventory. We called for a 5 pm appointment to view and drive the Impreza. Mr. Hall had a five door model, in the requested Satin White Pearl color, washed and ready. We drove the 40 miles to the dealership, planning to look, not realizing we would be buying, alas, we didn't have our trade-in with us! We were very impressed with the Impreza both visually and the road test. We decided to go for it (fiscal cliff withstanding), and in about an hour Mr. Hall had gone over all the paperwork with us, making sure we understood all the details.Mr. Lagandaon explained all the financial paperwork requirements, making sure we understood the details, and had us initial or sign (in what seemed endless places marked in yellow) where necessary. We agreed to return Monday 12/10, with the trade-in, to complete the deal and take delivery of the Impreza.The Impreza was washed, with a full tank of gas, and after Mr. Hall explained the various knobs and controls, and synched the phone to the Blue Tooth feature, we headed home. The Impreza was nimble in traffic, and is probably one of the most comfortable car I have owned (except for my old VW Beetle).Guess I'm over 25 words.... Larry and Mitze, Rocklin, CA

Bill Wolfe

Dec 10, 2012

Internet search of inventory was easy to use and questions answered promptly. No issues or hassle when I went to pick up the car. Dickson and Mike were both friendly and knowledgable.

Kris Wilde

Dec 8, 2012

I wanted to recognize Carl Volk. He's very friendly and listened to what I was looking for in a vehicle. I especially liked the "No Pressure" attitude. Although Subaru did not have the vehicle I was looking for, Carl made it much more pleasuable when it comes to car shopping. (Not one of my favorite things to do!) I did eventually find a wonderful car, but it was nice to know that Carl kept his eyes open for the type of vehicle I was looking for and in my price range. Thank you againKris Wilde

iheadhunt

Dec 7, 2012

Good price fromt he very beginning. I went to two other dealers before contacting Elk Grove Subaru. Both of the other dealers quoted very high prices from the very beginning. The first price offer on a new lease from Elk Grove Subaru was $50 and $80 less than the other two dealers. After was all finished, I saved $60 and $90 per month over the other two dealers. That's a savings of more than $4000 over the 42 month lease period. I highly recommend working with Dickson Yip. Good prices and straight shooter!

mtneargv

Dec 6, 2012

I purchase a new car every 3-4 years and am retired from a sales management position and was surprised and pleased to find this dealership. The sales and finance department staff are very professional and friendly, and I very much appreciated that there was no high-pressure selling. My salesperson, Ross, was very knowledgeable about the Subaru Outback and quickly answered all of my questions concerning the various models and packages available. The sales manager, David Lang, was key in putting the transaction together. It was a very positive experience, and I will recommend Elk Grove Subaru to friends and family.

sillydriver

Dec 4, 2012

Purchased new vehicle in February 2012. Since then, just service maintenance. I say work is "good" only because I don't actually get down and check, say, the oil filter to make sure it was replaced. I trust they did this. Oil appeared clean and full, checkover was good, and service technician set tire pressure where we wanted it. Price of service was competitive. Very pleasant to deal with EG Subaru, with both our new car, and our old.

graham23

Dec 1, 2012

We had a wonderful experience at Elk Grove Subaru. We knew exactly what we wanted and Mike Waller got it for us. He is a top notch salesperson--he was extremely helpful, patient, courteous, and honest. I did a lot of research and found that no one can beat their prices--especially during their promotional sales. We highly recommend him and the Elk Grove Subaru team.

Mrclutch

Nov 30, 2012

Dealers paid attention to my needs and delivered the best car at the best price. Saun is a good communicator and with help from Yip my needs were met. Thanks

Nick wrx

Nov 28, 2012

Very friendly but not at all pushy, this place was a real breath of fresh air after visiting many shady car sales people.very happy overall and I will be going back to buy my next car from this dealership... Their care an attention has earned them a customer for life in myself.

Ctina81

Nov 27, 2012

They made my experience in purchasing my first new car painless and pleasant!! Very personable and easy to work with!!! All of my needs were met with a smile! I would highly recommend the team at Elk Grove Subaru if you are looking to purchase a Subaru!

Jjzinum

Nov 27, 2012

Finance dept could be better organized. I've been called to finish credit app and when I got there Brandon Vaugn was not aware that I was coming in. Lack of communication between departments could improve

ruhodd

Nov 27, 2012

Overall all interactions were great. The transaction through Cartelligent was seamless. Working with your team was easy and pleasant. Thanks a ton for a job well done!

Hmunn

Nov 21, 2012

Very helpful, straight forward, and not pushy. I walked out of two other dealers before I came here. I knew what I wanted, they gave me a deal I was happy with and I was back out the door as quick as reasonably possible.

jongigi

Nov 19, 2012

There was no pressure. Appreciate that very much when shopping for a car. It is areal turn off. Our salesman, Carl, was very friendly & helpful - he answered all the questions we had. He followed through with us even after we bought the car - wewanted to purchase a mat for the back of the Forester & he took us to the parts department. We would give him a 10+ rating. The best car salesman we ever dealt with. Also Mike Lagandaon - would give him a high rating - made signing paperworkfun. A tiny bit of pressure but we received a good deal on a warranty so everything was fine there.

JoyceST

Nov 19, 2012

Zack was very quick to respond to my Internet inquiry. He was very understanding and willing to work with my requests without having me feel pressured in any way. Even after everything was settled online, he took the time to walk me through all of the features in person and answered my questions very thoroughly. Mike got me through the financing and paperwork quickly and he was very pleasant to work with!

toosilly

Nov 12, 2012

Curtis was very helpful in the purchase of this car. I had located it on the Subaru website but was not sure I liked the color. He even offered to take a picture of it with his cell phone and send it to me (I live in the Bay Area), but the light was wrong and it didn't come out.

cforgan

Nov 9, 2012

Mike was easy to work with and very accommodating. We worked out a reasonable price and negotiated a fair deal for my trade in. I will continue to due business with EG Subaru in the future and would recommend them to anyone. Thanks for the quick and fair service!-Carl

wsasubaru

Nov 1, 2012

Everything went off without a hitch. Not all was as expected as Mike Wallermanaged to come up with a price that was much less than the previously agreed upon price!We have already refered several people there!

dburgie

Oct 29, 2012

Zack was amazing! Very personable and responsive. I got a call from him within minutes after requesting an e-quote and dealt with him from start to finish. It was especially nice that Zack was able to get me pre-approved for financing without stepping foot into the dealership. I live 2 hours away from Elk Grove and had I not been pre approved, I probably would not have made the drive. So, thank you Zack for all of your hard work, your laid back personality and mostly, for getting me into a new car that I can afford. It was definitaly my pleasure working with you.

vinmunoz

Oct 25, 2012

Reasonable Price. Easy to work with. Very accommodating and best of all they're not forcing you to buy from them. I hate to visit a dealership who will choke you to death until you go home with a car.

zooguy

Oct 17, 2012

MY wife and I bought a 2013 Outback 2.5i Limited from Elk Grove Subaru on October 6, 2012. It was our first new car purchase since 2002, one reason being that we do not enjoy the new car purchasing process. Elk Grove Subaru demolished all of our low expectations with fantastic customer service and a relatively painless and quick process. We worked with Ross Sall and also had contact with Saun Mir and Omar Feda. We can say without any hesitation that Ross provided great service and is a genuinely warm and helpful person. We made three visits to Elk Grove Subaru before buying and even though the first two visits were information gathering and test driving only, we always felt welcome. Even the day we went to make a deal, we never felt pressure and felt like Ross, Suan and Omar were more concerned that we were making a good decision and getting what we wanted than with making a sale. Negotiating a fair price was easy -- we had done our homework, I told Ross what we wanted to pay, and with one gracious and quick discussion, we got what we believe is a very fair price for our new Outback. Even though there is a ton of information available on the internet, Ross really knew the Outback and offered plenty of good information and advice. We are thrilled with our car buying experience and would highly recommend Lasher Elk Grove Subaru to anyone thinking about buying a new Subaru.

Jim Daniels

Oct 13, 2012

The folks at Elk Grove Subaru gave us the time and space, as well as all of the information we needed, to make our decision to buy. Even though we did not buy the first day we came shopping, they maintained the special deal and trade-in for us.

T L

Oct 10, 2012

Never in my life have I been treated with such care and competence.The sales department was firm but fair, the finance department was informed and helpful,The service department was beyond anything that I have ever encountered!I recommend this dealership without any hesitation to anyone who needs a new or used truck or car!

Krystal C.

Sep 27, 2012