Used Cars for Sale at Evans Toyota Suzuki in Ft. Wayne, IN

Micheal

Nov 17, 2016

The pleasant surroundings made the experience much better than other Dealerships I have experienced and Would definitely recommend to others.

David

Nov 16, 2016

I really enjoyed the quality of the service and good communication from your representatives. They did an excellent job to keep us informed..

Johnny

Nov 16, 2016

I think the employees are very courtesy and the job is always does right. will definitely continue to return as a very pleased cutomer.

Rebecca

Nov 16, 2016

Prompt service, and they keep my appointment within the estimated service time. Friendly staff, comfortable waiting area, fresh doughnuts, and coffee

Taylor

Nov 16, 2016

Everyone was extremely helpful and determined to get me the deal I wanted! Things moved very smoothly and quickly for me to leave a couple hours later with my new Toyota Corolla!

Scot

Nov 15, 2016

very good time in and out. Everyone that works there are very friendly. Love that they have pop, tea and coffee and most of the time a fruit and rolls and its free.

David

Nov 11, 2016

Friendly associate named Justin dropping off. When I came to pick up there was nobody around. A lady finally helped me after being on her phone for a few minutes & kept saying she didn't really know what she was doing. Pretty sure this wasn't worth $80. I came in for a recall & figured I could kill 2 birds with one stone & get my oil changed. I won't do that again

Donald

Nov 11, 2016

Service employees at the service desk are always friendly and they always are polite and greet you with a big smile. they are also knowledgeable about your products.

Janet

Nov 11, 2016

Friendliness of the staff and the willingness to get our service done at the last minute. Service department explained everything in a way that we understood.

Jerry

Nov 11, 2016

It was fast and pleasant. The technicians in the service department are very good at their jobs and very outgoing and friendly. They always make me feel like part of a family!

Joyce

Nov 10, 2016

Friendly staff, they got me in as soon as they could even though they were swamped, and I think your over doing it asking for st least 20 words

Nancy

Nov 10, 2016

CourtesyCommunication with the service DeptComfortable waiting spaceAlthough I didn't use the shuttle service I will consider that in future visits

Julie

Nov 7, 2016

Polite professional service from start to finish. Waiting area is comfortable and the free beverages and snacks are an added courtesy to customers. The video received of all that was done on my car blew me away! I had no idea that was provided and really will make me consider coming back for other repairs. When I showed my husband he said "forward that to me" so he could share it with his coworkers. Well done Evans Toyota.

Regina

Nov 7, 2016

My service appointment was on time. Everything was completed quickly and thoroughly. The waiting area was comfortable and pleasant. The staff was fantastic!

Nicole

Nov 4, 2016

Service department staff was very friendly and helpful in answering any questions. Took time to go over all services that were performed.

Marlene

Nov 3, 2016

Our salesperson, Jamie Cramer, was professional and knew the product. The few questions we had for her that she did not know the answer, she said she would find out for us and did so. I liked that I was wrong in my initial thinking that Jamie would not be able to help us only because she was so young. I told her I was wrong.

David

Nov 2, 2016

Very friendly and helpful. Car was done when they said it would be. I like the video they send you of your car.

Cynthia

Nov 1, 2016

The salesman didn't make me feel pressure to buy. I wanted a certain car and couldn't be offer the same as another dealer. He made time to find a Corolla that is in my price point.

Adrianna

Oct 31, 2016

Gave me information on things I needed done. Made sure they talked with someone in person on what needed to be in the future.

Dwayne

Oct 31, 2016

Great experience!! Chad was nice, friendly and helpful! We were in and out in 3 hours! Test drive and all! Love our new Toyota Highlander!! Great deal!!

Jennifer

Oct 30, 2016

Everyone was very helpful. I had my hands full with two kids and no one acted annoyed and they were very accommodating for the kids. They also kept me very informed with what they were doing with my car and how it was going.

Dave

Oct 28, 2016

Love the Toyota Product - . An like when the salesperson knows the features on every vehicle and how they work.

Ann

Oct 27, 2016

Always courteous. Appointments can be scheduled in a timely manner. Nice waiting area. I like the e-mails showing the service that needs to be done.

Edward

Oct 26, 2016

I have been using this dealership to do all the service on my Toyota vehicles and I am still getting great service

Gary

Oct 22, 2016

Easy to work with and helpful including the shuttle drivers. They also gave a video clip of repairs needed to your vehicle which was an excellent touch.

James

Oct 21, 2016

knowledgeable staff about service performed during repairs to 2008 scion xb. staff was helpful curteous and able explain what and items were repaired or replaced.

Keith

Oct 20, 2016

Your service dept personnel are very kind and friendly. My service apt did run over from estimated 4 hours to 5 hours plus. There was a nice lady who checked on the progress and kept me updated.

Megan

Oct 20, 2016

Jason was our guy! He was very personable, reliable and definitely cared about making the process the best he could for me! He was respectful of my budget and made sure to accommodate accordingly to make everything work out! I would highly recommend him and Evans Toyota to any friends or family in the area!

Todd

Oct 20, 2016

Very friendly and kept me informed of progress. The video of what was done to my vehicle was a nice touch

Andres

Oct 18, 2016

I was ver pleased with the effort put forth in order to get me into our vehicle with out breaking the bank.

John

Oct 18, 2016

The required maintenance on my Toyota van was done quickly and thoroughly. The cost was very reasonable. Also the employees were kind and helpful if you had any questions.

Treena

Oct 18, 2016

They are very efficient in getting you in the door and processed. They also keep you informed. Love the video aspect.

Michael

Oct 16, 2016

They worked with me to take the car ahead of appointment. Then called when it was done. Then got me out quickly when I came to pick up the car.

Nathaniel

Oct 14, 2016

The team worked so hard to make the numbers work that i bought a new car on the spot. the negotiation was very fair and i was very impressed with the interaction. I had concerns and even when the dealership was closed and it was their day off, they contacted me to help me resolve the concerns. This is the best experience i ever had at a dealership and this is the third time i have bought a prius. I would definitly recommend this dealership as the best i have ever encountered.

Susan

Oct 14, 2016

Very timely about getting both of my vehicles done. They were ready when they told me they would be, no surprises!

Jackie

Oct 11, 2016

I Cannot give a review on the quality of service - I have a 2016 Toyota and waited for over 20 minutes on the phone to try to get an appointment for a first service.Believe me - I won't try again.Poor - Poor Service

Mark Gilbert

Oct 11, 2016

My wife took my truck in for a scheduled OIL CHANGE at 8:30 am. It took three and a half hours to finish the job. The whole time she was in the waiting room the serive salesman kept pressuring her to add other services on.

Randy

Oct 11, 2016

Pleasant surroundings for waiting on my vehicle. Very friendly staff. No one was aggressively pushing anything - service or new cars.

Julie

Oct 10, 2016

I have been completely satisfied by the service each time. The techs and service advisors are always friendly, professional, courteous and honest. They always do an exemplary job. P.S. I especially love the free donuts!

Amanda

Oct 6, 2016

I trust the service team and always feel like they do their best To make sure the work is done correctly and on time.

Kimberly

Oct 5, 2016

I like working with David Cornett. I also really like the video that shows what is going on with my car and the inspections.

Mary

Oct 5, 2016

I was very pleased with my sales consultant's knowledge of the 2017 Camry and she was helpful in getting me what I wanted in a car.

Deborah

Oct 4, 2016

prompt service and friendly staff. They come in and let you know what you need and the cost. Also gives you an estimateof how long it will take.

Jeff

Oct 4, 2016

Love the new video showing inspection items of my car! They send you an email showing what items are good and what items need replacement. Keep doing that! I'm more likely to approve if I see the actual issue on video! :)

Zachary

Oct 1, 2016

Quick and reliable sales and service. We wouldn't go anywhere else for a new vehicle! Everyone was polite and helpful and got everything we needed completed in a timely manner. Very satisfied with the whole process.

Bruce

Sep 30, 2016

The service was free as part of Toyota's plan and we are treated nice by the entire staff. We took advantage of the Shuttle service to go to the Zoo and we appreciate the fresh chocolate chip cookies. Keep up the good work.

Leslie

Sep 30, 2016

Frank was very patient with my questions and I felt secure in the purchase of my car. I would recommend anyone to try them out on the purchase of a newer car.

Terry

Sep 29, 2016

Your staff is very pleasant and helpful. I have been theretwice now and I am very happy with the RAV4 XLE and your staff. Thank You.

Kirk

Sep 28, 2016

I have now leased 4 vehicles at this dealership. 2 Camry's and 2 Highlanders. I go there for all of my service. Service is great and Jim, my Sales Rep was totally awesome. I felt he wanted to get me into the right car, not just a car. He wanted me to be happy with my purchase and made several great recommendations. I'm a customer for life.

Linda

Sep 28, 2016

Friendly staff promptly notified me of required services and sent video of progress...I trust the staff and service at Evans Toyota.

Lynn

Sep 28, 2016

Multiple timely updates on the status of the repairs was much appreciated from Dave the service representative. Excellent service as always.

Toby

Sep 28, 2016

After meeting a gentleman named Reginald (Reggie) Rogers we decided to deal with Evans Toyota. It was very obvious from the moment we met Mr. Reginald (Reggie) Rogers that he has HONESTY & INTEGRITY and that he is a man we knew we could TRUST! Throughout our entire dealings with Mr. Reginald (Reggie) Rogers we could tell he truly cared about us (the customer) and our needs, as well as he represented Evans Toyota very well! We definitely feel that Mr. Reginald (Reggie) Rogers would be a true asset to any company and the type of employee that would make any employer proud to have on their team! It's employees like Reggie Rogers that make customers like us look forward to dealing with Evans Toyota again in the future and willing to recommend Evans Toyota to our friends, all the while highly recommending that our friends deal with Mr. Reginald (Reggie) Rogers, due to his very obvious HONESTY & INTEGRITY! We want to say " Thank You" to Mr. Reginald (Reggie) Rogers for making our car buying experience an enjoyable one, and Thank You also Evans Toyota! Furthermore, we would like to highly recommend that Evans Toyota awards and acknowledges Mr. Reginald (Reggie) Rogers who represented them well as their employee, and he should be given credit and commended on A JOB WELL DONE!

Anita Payton

Sep 27, 2016

Today, Monday, September 26 at 12:45p was my worst ever dealing with Evans Toyota, Fort Wayne IN. I've purchased two cars from Evans since 2011 and have had great service up until today when I was robbed of $90.00 for a diagnosis that was performed on my car when it was speculated/founded that the problem was from a loose gas cap (improperly recapped).Ben Walker was great and I appreciate having had the opportunity to work with him. He was very courteous to hear my concern and admitted that he understood, although he asked me, at drop off, when was the last time I gassed up, but didn't explain that that was a possible reason to trigger the warning lights. On the contrary, the Service Manager, David Cornett, interrupted (unsolicited) to add his comments of how "unfortunately" (of which he said over and over, at least 4-5 times) this and that couldn't be done and rudely interrupted, not allowing me to finish my sentence. In much frustration of his approach, I refused to talk with him any longer, paid the $90 and walked away thinking of how I could avoid future rip offs.I referred my son to Evans, who purchased a car in December 2015 and recently, within the last month, a friend, who also purchased a car from Evans. I was hoping my loyalty/business was, at least, worth $90.00; however, I walked away with much disappointment feeling I was just another "nobody" to this dealership with no thought that this would be the last car I'd purchase from Evans and certainly won't be referring anymore people. So, buyer BEWARE!!!! If your check engine light and your AWD light comes on at the same time, go to Auto Zone, have them confirm the code AND turn off the warning lights for FREE and save your $90.00! Trust no one!

Jeff

Sep 27, 2016

Check in and Check out was extremely easy. My service was completed on time as promised. Justin does a great job everytime I have dealt with him.

Kimberly

Sep 27, 2016

Great experience from purchase through service visits. I refer all my friends and family here. The service video sent to you after a check up on your car is awesome!

Lana

Sep 27, 2016

It was fast quick and easy. Everything I needed was taken care of and what I wanted was heard and taken care of as well.

Susan

Sep 27, 2016

Awesome sales guy his name was Jeremy finanical guy too! friendly atmosphere . I would definitely return and recommend to my friends.

Craig

Sep 26, 2016

Felt very comfortable dealing with Rick Evans and his team of salesmen. Rick Evens was Top Notch by taking time to make sure we were getting the best deal possible.

Lola

Sep 24, 2016

appointment easily and very prompt service upon arrivalhad a question regarding settings (not reason for apt) and technician quickly addressed & fixed problem

Nicholas

Sep 23, 2016

The friendly environment, was exepctional! The management team is always there to help everyone through the process! Recommend to everyone I know!

Paul

Sep 23, 2016

Very courteous as they usually are. Always have a good experience with this group and they always have items to make your wait less tiresome.

Gregory

Sep 22, 2016

Quick in......relatively quick out. I was treated well. Evan's Toyota staff was friendly and professional. I'm always treated with respect.

Melvin

Sep 22, 2016

Zack handled the communications well. Facilities always clean and pleasant. Customers waiting for service completion appeared satisfied. Will return for further servicing.

Arun

Sep 15, 2016

Jim was excellent. he helped me to find my Toyota Sienna 2011. completed all repairs promptly before the delivery. definitely recommend to others.

Fernando

Sep 15, 2016

The wonderful service and the outstanding APR I got for this new car. I think that I got what I was looking for.

Thelma

Sep 15, 2016

The video was very informative. Customer service reps were courteous. Will come back again. Is this twenty words? The end.

Chris

Sep 14, 2016

Great salesman. Great vehicle. In and out quickly. Not a whole lot more to say. Worth visiting a Toyota dealer for their reliable vehicles.

Juan

Sep 14, 2016

Jason Campos is a great guy to talk to! He explained to me everything that i needed to know as i am new to buying cars from dealership.

Kaye

Sep 12, 2016

The sales person (Jim Shlater) listened to my list of things I wanted/needed in a car. Because I've returned again & again to lease from Evans Toyota it speaks to my satisfaction.

Pamela

Sep 12, 2016

Customer service reps were courteous and trustworthy. Facilities were clean and waiting area was comfortable and offered snacks to the customers. I love the new video review of my car's service visit.

Paula

Sep 12, 2016

Drew was very helpful and listened to our needs and was quick to follow up with our questions. It was a pleasurable buying experience.

Carol

Sep 11, 2016

Friendly staff, competent technicians, quick service, informative. The technician made a video of the service they did to my car and sent it to my email. Now that is above and beyond what is required of them. Yea!

Dennis

Sep 10, 2016

Justin in the service department was very knowledgeable and willing to go that extra step to take care of my problem, and solved it. Thanks

Dianna

Sep 10, 2016

All work was explained and a price was given beforehand.Each part replaced was gone over and explained why it needed replaced as well.

Tammy

Sep 10, 2016

Andrew was great and knew exactly what I wanted and gave me a great deal. Ask for Andrew Bradshaw when looking for a car at Evans. He a family man with adorable pictures of his fiance and him on his desk.

Caren

Sep 9, 2016

The staff is very friendly, the waiting area is cozy and has refreshments and snacks and they do a great job getting you in and out quickly and explaining everything.

Deborah

Sep 9, 2016

Everyone was professional and aimed to please me and other customers. I like the fact that they check so many things on the vehicle before it even goes back for the service.

Ricky

Sep 9, 2016

everything went so smooth and the salesman was really nice,and helpful.. love my new rav4 and the color... would recommend to others..

Clifton

Sep 8, 2016

Justin Winters , my advisor, was very helpful. I was having trouble connecting my iPhone in the car & having it run through the speakers. Justin found Dave Cornett who explained everything & it's been working well since then.

Joe

Sep 8, 2016

Evans Toyota provided friendly and efficient service. Our oil change was completed in the time period they promised. Service staff is very professional.

Kathleen

Sep 8, 2016

Loved the video sent to me on my cell phone about the service done on my car. From the video I could see that the engine filter needed to be changed. Keep up the good work. I'm new to Evans and the customer service has been great so far. Thank you!

Michael

Sep 8, 2016

Associates are helpful, friendly and good with explanation of work needing to be done. Technician also showed us the cabin filter and suggested replacement-he returned some later and showed us that vacuuming the filter took care of the issue at this time.

Josh

Sep 7, 2016

Austin, our salesman, was very professional. Definitely a good kid. Had he not made the suggestion to try a different route for financing we would not have taken the van that day.

Julia

Sep 7, 2016

Very efficient in paperwork , all the staff was friendly and knowledgeable. They found the perfect vehicle based on my requirements.

Rhonda

Sep 7, 2016

Lots of friendly & efficient people. Thankful for the shuttle. Appreciated the video of the service check and all the communication on the car maintenance. Thanks for making my first visit a pleasant experience!

Andre

Sep 4, 2016

Fast, courteous, timely. Able to repair the recall without incident and without trying to add many other repairs or projects at this time.

Josh

Sep 2, 2016

I really like the video the tech's took after the work was done. It's definitely a good new option I wish a lot of shops used.

Anees

Sep 1, 2016

From the beginning till the moment i drove off in my vehicle, the entire staff respected my time.From my sales staff/managers to F & I to Service and finally the great leadership of the GM speaks for itself !

Greg

Sep 1, 2016

Dave in The Service dept was excellent to work with. He took the time to explain (and fix) the Bluetooth system and to figure out a problem I was having with a seat.

Jack

Aug 31, 2016

Shuttle service to and from work. Proficient and on time work. Knowledgeable mechanics and customer service personnel. Clean, professional facilities.

Denise

Aug 30, 2016

My service representative (Justin) knows my vehicle, my driving habits, and I trust him to help make decisions to keep my car safe and on the road....

David

Aug 28, 2016

I have bought two new cars ar Evans and I always get treated wonderfully. My sales man Chad and the service staff of Lenny, Dave, and Justin always take great care of me. Love them all.

Judy

Aug 27, 2016

Readily helped, took care of business and got me on my way in a safe car in a timely manner.

Tabatha

Aug 26, 2016

The finance and service department was very helpful. They helped everything run as smooth as they could after the rockiness with the sales man. Without them I probably would ha e went to another dealership

Thomas

Aug 26, 2016

I was only in for an oil change. Evans Toyota was Very good about checking the entire vehicle over. They even sent me a video clip showing me the under belly of the car and engine compartment.

Anna

Aug 25, 2016

The people who work there are friendly. the building is very clean. Service department lets you know when something needs to be fixed before they do it.

Claudia

Aug 25, 2016

The oil change was performed very quickly, only there about 25 minutes. Waiting area is very pleasant and relaxing. Always have refreshments for customers

Rochelle

Aug 25, 2016

I was treated with respect and not like a "stupid woman" who doesn't know anything about cars. All the individuals I interacted with were friendly and considerate. The shuttle driver even pulled the Shuttle Van into the garage so I wouldn't have to get out in the rain and the man that took care of me when I arrived with my car was still there when I picked up my car and he also pulled the car into the garage so I wouldn't have to get out in the rain. That was very thoughtful and I appreciated it! I also liked the video I received. It was nice to get feedback from the individual who actually worked on my car.

Sarah

Aug 25, 2016

Ben was great and knew a lot about a variety of different cars we looked at. He was patient and explained features of our new car to us even after the dealership had closed.

David

Aug 23, 2016

The new videos are nice, but seem to take a lot of extra time. I am writing this so that my review has 20 words.

Harold

Aug 23, 2016

Friendly , competent service done in reasonable time. Salesman who will talk to customers even if they are not going to buy a car.

Margaret

Aug 21, 2016

Zach was the person that helped me on Saturday morning. He was very polite and patiently answered all of my questions. Zach used my coupon to give me the best deal and noted my worn front tires and helped me make an appointment to get new tires put on. I had my interior cleaned in May and the cleaning company took my rear mats out. I was not able to put them back in because it required that the rear seats of my van be taken out. Zach came outside, took the seats out and put both of my rear mats and the seats back in. He deserves a raise!

Elizabeth

Aug 20, 2016

The staff was both friendly and knowledgeable. When I took my car in for its 25.000 miles check up, the work was completed within less than 24 hours. The bay doors even opened when I approached, so I just drove my car right in and got immediate service. Both Justin (who checked me in), and Cody(who checked me out, because Justin was working with another customer and they didn't want me to have to wait) explained the check up process as well as future recommendations. Everything was done efficiently, and with a smile. I know I can depend on these people for their honesty and their experience. I am MORE than pleased with the service I get from Evans. Thank you very much.

Amber

Aug 17, 2016

Very friendly and aimicable staff. Waiting area comfortable. The mechanics catch most problems with vehicle, but still miss some issues.

Bill

Aug 17, 2016

Everyone is friendly, the service is quickly performed. I like the new video of the vehicle while it is being serviced.

Sally

Aug 17, 2016

Everything was just as it should have been from the employees, to the service, to the repairs. I especially appreciated the shuttle service and the 100,000 mile club discount.

Suzan

Aug 17, 2016

Excellent customer service, nice waiting area, clean restrooms, free coffee, donuts, fruit, and great fresh cookies, loved the video the service technician sent

Karla

Aug 16, 2016

Easy night drop. Good pick up service when my car was done. Very polite to my 18 year old son who was the POC for me

Todd

Aug 16, 2016

Easy to make the appointment online. I got right into the service bay, quick service, shuttle back to office was very quick and easy.

Jerusha

Aug 13, 2016

My sales guy was awesome and did a great job, he made sure I was taken care of and that it was what I wanted!!

Michael

Aug 12, 2016

My service was handled in a professional manner and was completed in a timely fashion as is customary with this dealership.

Pamela

Aug 12, 2016

Very friendly and helpful with service and support. Specific detailed information to any question about the vehicle or the service coverage

Rex

Aug 12, 2016

Everyone at evans is couritous and professional. Service was fast and the donuts and coffee were tasty. Thanks for making my visit a good experience. Great job!

Richard

Aug 12, 2016

The video to my cell phone was something new. It detailed what needed to be maintained and was repaired accordingly.

Michael

Aug 11, 2016

As always the service people are kind and knowledgeable. Always willing to work with you. My original appointment was never entered in the computer. When I called to tell them I would be late the lady that answered added me in an half hour from my original. I really appreciated her help.

Cheryl

Aug 10, 2016

Very quick and attentive. Recommended extra repairs. Very clean waiting lounge and beverages available if need be. Tech support was wonderful.

Linda

Aug 9, 2016

The TV showing remodeling and coffee and fruit. I enjoyed conversation with others who were waiting. The lobby was clean.

Thach

Aug 9, 2016

Service guy friendly and professional. Great place to get your car service done. David Cornett is my service guy. He always help me know what needed.

Lynn

Aug 6, 2016

This was my first time there and everyone I encountered were very nice and helpful...my car was done in the time I was told it would be

Katrinia

Aug 4, 2016

Ben was very professional and willing to work with me so I could get the best price for my tires.

Paul

Aug 4, 2016

Casey informed me in a timely manner about what was needed to complete car work . . . also liked the video I was sent.

David

Aug 3, 2016

Good people that know their business. Good location and easy to make an appointment. Nice waiting room with snacks and a tv.

Lorri

Aug 3, 2016

Evans Toyota has provided me with the best customer service I have ever received. More so than any other dealership that I have encountered in the past.

Nina

Aug 2, 2016

It was very refreshing to find such pleasant service, even though we had to leave our car there and get a rental. The service area was about to close but they didn't rush us. I also want to thank Linda for helping us with a rental. It made it so much easier. Unfortunately the rental wasn't as clean as Linda wanted, but it got us where we needed to be.

Pamela

Aug 2, 2016

Doug was very kind and patient with me as a senior citizen and made sure I understood all of the issues involved with the transaction(s).

Thomas

Aug 1, 2016

The waiting area was nice with the coffee. The time it took for an oil change was entirely too long.

Benjamin

Jul 31, 2016

The people and the service provided a great experience. Shuttle service provided a safe trip as well. I was promptly helped as soon as my car door was opened. Justin Winters handles the service drive and other employees very professionally.

Carol

Jul 30, 2016

Coty West is very nice and helps us a lot. It does seem like we have to wait a while each time we go in for service.

Marilyn

Jul 30, 2016

Nice waiting area with TV, restroom, pop, tea, coffee, snacks.Service done in a timely manner. Appreciate free service for 24 months.

Andzela

Jul 28, 2016

Justin Winters is excellent in providing quality customer service! He was great in explaining all of the repairs. I would definitely reccomend this location.

Cecelia

Jul 28, 2016

Nice video great techs pleasure to work with Toyota . Easy to talk with technicians. Fair price . Would recommend

Jeff

Jul 28, 2016

I think the technician videos were very helpful, well done and explanatory. Really makes deciding to proceed with the repairs or not easier.

John

Jul 28, 2016

the technicians were polite and the service was done quickly and complete. Your waiting area was clean and comfortableand the doughnuts were very good

Loretta

Jul 28, 2016

The staff was friendly and very helpful! I bought my car at the end of my lease and I was able to call the dealership and get the paperwork started to speed up the process. Great experience all around!

Susan

Jul 28, 2016

They are friendly, explain everything in detail and don't ever treat you like just "another customer" coming in to get their car fixed so let's get them in and out quick.

Thomas

Jul 28, 2016

I've always enjoyed Evans Toyota. Justin, in the service department, has always treated me well. I like that I get to work with the same person most of the times I come in for service. Jim, the salesmen, was professional and no nonsense. It didn't feel like a typical car negation and I feel that you guys took care of me. I've said it before, and I'll say it again, I'd recommend Evans Toyota to anyone.

William

Jul 28, 2016

Good experience but my car was done and paperwork delivered to the service counter for at least 15 minutes after receiving the video that the car was complete. I finally went to the counter rather than being called.

Joseph

Jul 27, 2016

The information about my car was straight to the point and easy to understand. The video showcasing my car was cool.

Daniel

Jul 26, 2016

My sales rep, Drew, was very helpful. He followed up with what he said he'd do and was courteous throughout the process. Finance was very quick and painless as well.

James

Jul 26, 2016

VeerI like working with your people. Very friendly, straight-up answers to questions. Makes the whole experience easier. Four words to reach twenty.

Trisha

Jul 25, 2016

I never felt pressured into a vehicle choice. I was presented with ample facts and reassurance of quality, reliability and customer service from Evan's.

Arthur

Jul 24, 2016

The dependability of the work done. The thoroughness of the technician checking everything on the vehicle so that my family is safe as we make trips and drive around town.

Laura

Jul 24, 2016

the way we r treated is awesome we could not have had anything handled better we will continune to come back over and over

James

Jul 23, 2016

repaired front bumper; good job//////maby wash car if needed,pepole working were good and understading what I was saying thank you Toyota !!!!!!!

Jerry

Jul 23, 2016

Fast and efficient, also Cody talked to me like we were old friends. The shop and waiting room were immaculate .

Mark

Jul 23, 2016

The service department scheduled my car repair in a prompt manner at a convenient time for me. The waiting area was well-organized and comfortable.

Barbara

Jul 19, 2016

The service people were pleasant and explained everything thoroughly. I also liked the emailed video of the condition of my car and the work done. (Didn't understand what I was looking at, but was told it was my brakes)

Magdalena

Jul 15, 2016

Service guy was friendly ( Cody)He was very helpful and tried getting me the best deals on the repairs needed.

Marie

Jul 15, 2016

I love the video text that I received about the condition of my car during my wait. Everyone was friendly and professional.

Shari

Jul 14, 2016

Service is thorough, timely and honest. The waiting area is clean and pleasant. I like the new video, too....it shows a little extra care.

Steven

Jul 14, 2016

We felt like friends instead of customers. There were no surprises at the end and we walked away very satisfied. It was by far the best experience buying a car we have ever had.

Greg

Jul 13, 2016

Cody, in the service dept., provided all pertinent information concerning the repair of our Toyota Tacoma. In addition, he was courteous, friendly and professional.

Karin

Jul 13, 2016

Jim was awesome. Answered all of our questions. The entire state was nice and helpful. Would definitely go back in the future when needed a new car.

Allysia

Jul 12, 2016

Drew did an excellent job with taking care of us from start to finish, he answered all our questions promptly and was very personable. He worked very hard to get a great deal for us and we knew that! We will definitely refer anyone we know to Andrew Bradshaw at Evans Toyota.

Daniel

Jul 12, 2016

Jeremy was friendly and very knowlegable and showed care and concerns for the customers needs. He was very professional and identified the customers needs and the vehicle to fit our needs.

Christina

Jul 11, 2016

Helpful and got me what I wanted. Everyone worked to give me the best service that I deserved as a customer.

Cindra

Jul 11, 2016

I liked the way the technician gave me all the facts, including a video, of problems with my car. He was honest and explained what I didn't understand.

Devera

Jul 10, 2016

Cody is who usually handles my appt and I like how thorough he is and how he explains things to me in such a professional kind manner. I like how thorough they check my car, I trust Evans and would buy another Toyota from them in a heart beat when that time comes.

Donna

Jul 9, 2016

It is always a pleasure to consult w/Dave Cornett, your service advisor. Evans Toyota should feel lucky to have such a kind and helpful person on their staff. Really appreciated the video concerning my auto.

Kathleen

Jul 8, 2016

Evans Toyota has professional, knowledgeable, friendly, well- trained staff. Team spent extra time reviewing what was needed. I appreciated their recommendations which saved me time and money.

Gowri

Jul 6, 2016

Very nice to see video for service team, this is very interesting and good connect with customers. Very good work.

Terry

Jul 6, 2016

Service department very efficient . Loved the donuts, coffee , soda , fruit and Don Hanson was very courteous to us during our wait .

William

Jul 6, 2016

Pleasant, prompt and accurate. Explained everything that needed to be done. The snacks are great to. Shows you care about your customers.

Eric

Jul 3, 2016

Getting a car in without a appointment is key sometimes it is hard to plan ahead with busy schedules and it is nice to know I can take it in on my schedule and the service staff is accommodating. Also like the video of my vehicle inspection though not as good as seeing it in person but way better than nothing and trusting someone's word on it.

Greg

Jul 3, 2016

Elisa and Justin were prompt, courteous, accommodating with our emergency request and gave us confidence that the repairs would be done quickly and efficiently at an affordable price for our daughter.

Jeffrey

Jul 3, 2016

Everything for the most part went smoothly at least as far as evans toyota was concerned will continue to go to them first.

Linda

Jul 3, 2016

Troy and Herb was patient with me and made my car buying experience a pleasant one. They were both professional and knew I wanted to take my time to make the best decision. The car was my favorite but their work with me was a factor too.

Michael

Jul 1, 2016

Very friendly staff and very knowledgeable. Andrew Bradshaw is a great salesperson along with a wonderful General Manager and Finance Manager. So helpful!!

Mark

Jun 30, 2016

I like the new videos that you are sending out by email. I like how it shows my car and what is needed to be done.

William

Jun 28, 2016

Short wait time, coffe and donut, HGTV for me and play room for grand daughter (although TV was broken in there).

Larry

Jun 27, 2016

Everyone is very friendly. Service is efficient. I like best that I can make an appointment and when I arrive I do not have to wait before I am waited on.

Joseph

Jun 26, 2016

The gentleman in the service department with whom I dealt was extremely polite and kind. He even offered to allow my laptop to charge after the battery ran low. I appreciated the expertise with which my vehicle was serviced knowing with confidence that the issue that the vehicle had was corrected. I also appreciated the fruit and donuts, and later in the day the pizza since the time required to service my car was 6 hours.

Marilyn

Jun 24, 2016

done a little sooner and was very kind they were attentive to my needs and answered my questions will definetly go back for my toyota needs

Tyler

Jun 24, 2016

The salesman was especially intelligent and helpful. Wade Brown, the preowned manager, helped me find the the perfect car and Gary Cramer set my payment even lower than I had in mind.

Mary

Jun 20, 2016

Chad Keen was very helpful in my determining what to do at end of lease. I am very happy with my new Camry XSE.

George

Jun 18, 2016

Service was excellent and delivered in a timely fashionService was excellent and delivered in a timely fashion. Check-in personnel and managers were friendly and very professional. It is very obvious that they are attempting to make your service call a pleasant experience.1

Jacob

Jun 9, 2016

The entire purchase process at Evans was incredibly easy. From them allowing me to take the vehicle home over night so my wife could test drive the car from home (we have a small child making spending hours in a dealer difficult), to their willingness to work with my trade in, and their overall treatment of their customers was all very refreshing in a world that is focused more on productivity then people. Jeremy Knox was especially helpful in ensuring all of our needs were met in our whole transaction, was knowledgeable, and not over bearing or pushy like a lot of other sales people you may meet.

Ron

Jun 9, 2016

Quick, easy, convenient, reasonable cost for service performed. Have used this dealer for years and always get consistent quality repair work.

Barry

May 25, 2016

I asked shuttle to take me to the mall while my vehicle was serviced because the work was going to take around two hours. When my car was ready, the shuttle driver called to tell me he could not pick me up for another hour. The dealership sent another office employee to pick me up within 5 minutes. As I was paying for the bill, I noticed that a badly damaged wiper blade was missed during inspection. When I brought this to the attention of the associate, he made it right and did so very quickly.

Jeremy

May 24, 2016

The team greeted me by name when I arrived making me feel right at home. The Service Manager did an excellent job explaining all that was going to be performed on my truck. The entire team, including the shuttle driver who drove me to work and got me there on time made the entire process easy from start to finish. ----THANK YOU EVANS!! :)

Loren

May 24, 2016

Reasonable service that works to fix the problem without doing extra stuff that is not needed. A good group of service advisors and repairmen. A comfortable waiting room with coffee, pop and tea available help pass time. A TV & computer is available too.

Greg

May 23, 2016

The Car Salesman was on top of things. Andrew would update me every few minutes. He checked every little detail and was genuinely concerned.

Gary

May 20, 2016

My wife and I were treated like we mattered and we weren't just another sale. Our salesman did everything he could do to make sure our experience was as great as the first time we came in to Evans in November 2014.

Eloise

May 13, 2016

Service team and sales team ~ are always friendly and overly helpful; allows dealership visits to run smoothly. I'm treated more like a friend than a customer!

Yvonne

May 12, 2016

I didn't feel pressured to add on any service that I wasn't already thinking about. Yet at the same time, I felt that I was adequately informed by the technician of what services I might want to consider.

Jeannette

May 10, 2016

Good experience! The sales staff are friendly and knowledgeable. The sales staff were fair in the new car negotiation. The service staff are also friendly and knowledgeable.

Sharold

Apr 28, 2016

Kept me abreast of what was going on and what the mechanic found that should be addressed and why. Also what to expect in the future.

Kathleen

Apr 27, 2016

Professional, kind service personnel who explained the services completed. Very satisfied with your dealership so far. Thank you very much.

Bradley

Apr 26, 2016

Knowledgeable, Friendly staff that is willing to go the extra mile to ensure your happiness & ease the car buying experience

Joellen

Apr 25, 2016

I have never been treated so well at any car dealer! I have been buying cars for 30 years and this was by far the best experience I have ever had! Thank you Evans Toyota.

Ken

Apr 25, 2016

Everyone was very polite and courteous to me. And, you had the very truck I was looking for. Their facility was very clean and neat.

Clara

Apr 22, 2016

Prompt and friendly service each time I visit. Could not ask for a nicer waiting area. David Cornett always makes visit special by his attention to my needs. Thank you. Friendly service.

Deb

Apr 20, 2016

Except for periodic oil changes, I had not had my car in for service in quite awhile. I feel strongly that DAVE CORNETT listened to me attentively. He recommended only the services that my car needed & honored coupons to keep costs down.

Harold

Apr 20, 2016

The friendliness of the sales staff that are willing to talk though may not make a sale.Efficiency and friendliness of the service people.Install

Jane

Apr 20, 2016

Fast and courteous. I like that you now pay right where you checked in with your car so any questions can be answered.

Wilbert

Apr 20, 2016

Can't say enough about Jeremy Knox our salesperson. Very knowledgable and enthusiastic about Toyota products. Took his time and did a great job of explaining all of the features and benefits of our new Avalon Limited.

Paul

Apr 5, 2016

My wife likes Toyota's. We had a 18 years experience with this Dealership and felt they were fair. We have been satisfied with the service that they have given us in the past years.

Kristin

Apr 4, 2016

Staff is friendly and have a smile on their face. Everyone is helpful and the service that has been done is explained prior to and again when picking up my vehicle.

Elizabeth

Mar 31, 2016

I was treated as a valued customer. I was in and out in the time they told me, and check out was very convenient.

Steve

Mar 30, 2016

quick and easy service,and took time to show what the car had in it, test drove which was nice. personal clean up everything.

Daniel

Mar 23, 2016

Every time I go to the Service Department they are Very Professional! Also Justin, one of the Service Managers has taking care of my wife and I questions and concerns with Personal and Quality Concern for Us. And that makes such a difference in our World today! Evans Toyota is very Blessed to have Personnel like Justin working for them! Its the "True" Caring that makes the Difference. Please take the time to recognize Justin at the Service Department at Evans Toyota for taking care of Costumers the way everyone wants to be treated! From a Very Happy Costumer, Dan and Tracie Brady

Tiffany

Mar 23, 2016

My salesman was very personable and worked with my dad and I to get the best deal on my car answering any question him or I had!

Caren

Mar 21, 2016

Evans Toyota always take excellent care of me and my vehicle. The employees are great and the work is always completed quickly and efficiently.

Juanita

Mar 21, 2016

Liked diagram showing how everything was worn or good.Ben made sure we knew what was going on. Let us know when ready for pickup.

Timothy

Mar 18, 2016

Justin Winters' courteous and professional approach to customer service and satisfaction is exemplary. He truly embodies a commitment to excellence and is an asset to the organization.

Jeffrey

Mar 16, 2016

Treated fairly with and understanding staff. Because of Ben (guy at counter) I am going to have my girlfriend bring her car in for her oil changes and repairs. Ben was understanding about my situation and made it seem like he cared.

Bill

Mar 13, 2016

We were in Ft Wayne w/ a persistent inflation dash light that would not clear. We drove in spontaneously on a Friday night after 5:00pm, were greeted by Ben who took the car into the shop to a master tech. While we enjoyed our wait in the nice lounge, Ben provided status updates in a most courteous and complete manner. When complete we drove out n/c with a new understanding and a RESOLVED issue! Thank you Ben and Evans Toyota Scion, great work! Bill & Cin

David

Mar 11, 2016

1. Being able to get an appointment when I need it. 2. Quick check-in. 3. Courteous personnel. 4. The donuts, comfortable chairs, cleanliness.

Donald

Mar 11, 2016

The service Rep. went out of his way to insure me that I would be informed if my Venza needed any additional service.

Molly

Mar 11, 2016

I like my salesperson, Andrew Bradshaw. I felt he was knowledgeable and fair. He also knew the inventory which helped in purchasing from your dealership.

Roscoe

Mar 11, 2016

It was efficient and the amenities while waiting were much appreciated. I also made a purchase in you parts department while waiting.

Tammy

Mar 11, 2016

Shuttle service so I can go home while car is worked on & wait area there with refreshments if one chooses to wait. Good staff that explain things.

Grace

Mar 6, 2016

The staff was very courteous and helpful! Having a shuttle service was a definite plus for me! My service was completed in a timely manner!

Cheryl

Mar 3, 2016

Always friendly, always professional, always on time. I've tried the other Toyota dealer and highly recommend Evans Toyota. The crew is awesome all the way.

Christopher

Mar 3, 2016

Easy in, Easy out. Like dealing with David Cornett. He always knows what my car needs and tells me in words I understand. He asks about my kids and always remembers me. Great customer service.

Kathleen

Mar 1, 2016

Keeping my 1999 Toyota Corolla in mint condition since I purchased it in 1999 from your dealership. Professional, courteous staff.

Samuel

Feb 28, 2016

We always use Evan's for servicing our Toyotas. Prompt, professional service. On any occasion if we had a concern we just would talk to the service manager, Dave, who would resolve it. Dave and service writer Kyle are awesome!

Jeffrey

Feb 25, 2016

Was not pushy for us to buy! Our salesman Mark was very helpful and made us feel at ease. The whole process was quick from start to finish.

Brian

Feb 24, 2016

I came in to see if you could replace my headlamp on the camry and you had me back on the road in 45 minutes. Exceptional service

Nancy

Feb 24, 2016

Usually u all do well but my apt was at 1:45 n a couple came in after n we were talking there apt was later than mine we both were there for oil change they were done before me. I wasn't happy.

Carlos

Feb 17, 2016

All is great. Drive a 2015 Toyota, get a great deal and get great service. Thanks to Herb in sales and Dave in service. We will be back...

Cheri

Feb 16, 2016

Our salesman...Jeremy Knox is, beyond a doubt, the best salesman that I have ever dealt with! He carried himself to impress, and I was. He worked so hard for us, and I am not the easiest person to deal with, especially buying a vehicle. I can't imagine anyone that could have made me buy a car that quick. It usually takes me, at least, a week or so. Thanks Jeremy. I look forward to dealing with you in the future.

Michael

Feb 12, 2016

Worked to make sure that my service was handled a day early so I didn't have to come the next day to pick up the car.

Bryan

Feb 9, 2016

Everything great as always. Service quick and easy. Trust the people to take care of my vehicle. I will return and highly recommend.

Jeremy

Feb 8, 2016

Justin was very helpful with the after the sale service we received on our Tundra. The vehicle came with an aftermarket OEM navigation system. He helped in answering questions we had with it, as well as facilitating the removal of pinstripes on the truck.

Jerry

Feb 6, 2016

On time, fast service, no surprises and clean service area! They are always on time and do a great job!

Anna

Feb 4, 2016

Great Service - Evans service department has taken care of my vehicles and keep them on the road and running good for many many years

Rosalyn

Feb 3, 2016

THE GENTLEMAN I WORKED WITH (KYLE) WAS SINCERE IN HIS DESIRE TO FIX MY CAR AND GET ME ON MY WAY. VERY MUCH APPRECIATED.

Erin

Feb 2, 2016

Justin Geise is a Stellar Salesman! Herb Lefler and the entire management & finance were great to work with as well. Overall, a relaxing & pain free, non pressure car buying experience!

Scot

Jan 29, 2016

Employees are so friendly. Lots of veh's to chose from, no pressure to buy. Good Prices , and trade in value.

Aleta

Jan 28, 2016

Personnel are very nice and polite. Waiting room is comfortable & even provides free snacks and free soda or coffee. Proposed work to be done is explained, and an estimate given.

Steven

Jan 28, 2016

Mr. Evans and Chad were great. Unmatched customer service.This is the 5th vehicle that I have purchased from Evan's Toyota and it will not be my last. Thank you so much

Richard

Jan 24, 2016

Courtesy of the service department and the part time courtesy employee Evans employs. The big screen tv and free coffee and donuts etc in the customer lounge.

Brent

Jan 23, 2016

Alex, Herb, Jeremy were amazing. In fact everyone at Evans was easy to talk with and make a deal. I drove from the Detroit Area to purchase the exact vehicle my wife wanted. Everyone at Evans made the three hour drive worthwhile. Will certainly come back.

Dave

Jan 23, 2016

Enjoyed Mark, the rep who showed us the car, helped us through the process, as well as closing paperwork rep. Also appreciate in-house insurance quote (& reps).

Alan

Jan 22, 2016

Ben Walker was our service writer this morning, he was fantastic! It was so great to have the service we did From Ben today. A huge improvement to the service writer we have had in the past at Evans.Thank you Ben

Joanne

Jan 16, 2016

Friendly, quick in/out. I've never had a problem using Toyota service. Easy to get an appointment and the car is always done on time.

Debra

Jan 6, 2016

Mr. West in the service dept was very helpful to me and explained all the services that were done and all that I might want to have done in the future.There was another issue that Mr. West helped me with and it isn't completely done yet, but he will help me with it when I am able to get back to the dealership soon.

David

Jan 4, 2016

Personal, professional service, good selection of inventory. Friendly sale staff and employees. Clean waiting room for customers. Very satisfied with my experience.

Melvin

Dec 31, 2015

Reggie Rogers is the ultimate professional. His ability to listen, communicate, and coordinate the paper process is something Evans should be proud of and highlight. We had his total concentration the times we looked and talked.

Anna

Dec 30, 2015

They are right there when you drive in and start looking at the car right away. They told me about how long it would take and they were just about right.

Jon

Dec 29, 2015

You were flexible in working with our schedule. We couldn't pick up the car until the next day, so you stored it overnight in your locked area for security.

Julia

Dec 29, 2015

I trusted the advice I got from the service people. The waiting area was nice and clean as were the rest rooms.

Todd

Dec 22, 2015

Scheduling was very convenient and repairs were completed in a timely manner. I enjoy the conveniences of your waiting area also.

Michael Harford

Aug 14, 2015

First buying experience with Evans and was very pleased with the straight-forward approach Eric Bennett used in describing options of vehicles and best approaches to stay within our payment parameters. He represents Evans in a positive way. We really like the car we decided upon. Would purchase from here again.

Not happy

Jun 2, 2015

I'm in the market for a new Tundra, my search has been long, I started emailing with a representative from Evans who refuses to answer a basic question as to a $399.00 markup for some brake safety item. The window sticker already has all the latest brake safety items itemized so what is the $399.00 for? sounds like a simple question, but Crickets from Evans. I'll take my business elsewhere

Dave Riethmiller

Feb 17, 2015

Came in for an oil change- They also rotated tires- did overall check -up gave me a shuttle ride to the bank and back- I enjoyed a free cup of coffee and a donut-

Connie F. Reneau

Feb 16, 2015

Employees in the service dept. were helpful and friendly. The work was finished sooner than I expected which was great.

jduffey

Dec 26, 2014

They got me in and out and answered any questions I had. If they need more information they are great at checking into the issue and making sure they get back with you. Tech Jon is extremely good at his job! I can say the same about Dave-Service Manager; and Linda in Customer service! They always make it a pleasant visit!

Happy Traveler

Aug 5, 2014

This is the 2nd time we've rented a passenger van from Evans Toyota for a family trip. The people at Evans exceeded our expectations each time so I thought it time to give them credit. The price was very competitive, the van was awesome, and the service from start to finish was excellent. I'm not sure many people think of renting from them, but I highly recommend you do.

Ann

Jul 22, 2014

In early 2000's when we decided to buy a Toyota truck the two salesmen lied about what the truck had and what it could do, so we bought it from an honest Toyota dealer instead. Then there was a recall so I took the truck to Evans. The man working in service drove my stick into Evans garage and said that always makes me uncomfortable. I always think I am going to hit the wall, because I can't drive stick. The next experience was my spouse taking the truck in to check out a noise. The estimate they handed him was for over $4,000.00. They wanted to replace "all" of the parts underneath from the muffler, to catalytic converter, etc. So we went to a trusted auto repairman. He put the truck on a lift, hooked the engine diagnostic machine on it, called me in and said, you are missing a bolt and another one is loose. Diagnostic cost $85.00. Two bolts .10 cents. So which company would you trust? We bought a new truck 10 years later. I asked them for a price just to see what they would offer. The lies started again. We have one. They didn't. You can't get one cheaper than this, we did at another place. I think something is wrong is all of these reviews for them by others are all good. I couldn't have randomly had 4 bad experiences with them and only one good when I only dealt with them 5 times in 16 years and everyone else claims they only had good...hmm!

Me

Jul 15, 2014

Short story for a long afternoon. Made an appointment so they could order part. Changed quoted price. Did not complete service. Very poor service

Evans Stinks

Jun 24, 2014

They constantly E-mail me "special offers" however once I come in to have my car worked on they NEVER honor the offer. Claiming they can't honor special offers... THEN STOP E-mailing me! Next they were to make a repair as part of my warranty. This issue was not fixed, they simply did a sloppy patch job. Now that my car is out of warranty I'm getting calls at least 2 times a week asking me to renew my warranty. I've repeatedly asked them to stop contacting me, they won't. I asked them how they know my information (when I got my car, the make/model, what warranty I had before and what dealer I got my car from) they got it from the dealer, Evans. My biggest regret in getting my car was going here. They get their claws in you and won't let go!

RuthD

Jun 17, 2014

The service department at Evans Toyota checked my car in quickly and efficiently. I was informed of the need to replace cabin filter and of the cost, The service was done in a timely manner and all employees were friendly, and professional.

Helen Crowley

Jun 3, 2014

I have had my car for 4-1/2 years and I have always had excellent service. In fact, my husband purchased a 2013 Camry from them and has also experienced fantastic service

Don

May 28, 2014

I called the service desk about the humming noise under my wifes car.. My call was returned with the information I needed about what it was. Its an evaporation leakage check. It only lasts a few min and I just happen to be there when it come on.. He also told me it was in the owners manual... page 21 for the camry.. All is well and we are happy with the car...

Don

May 27, 2014

Ok went out to put the new plate on the wifes 2014.5 Camry and was hearing a buzzing noise from under the rear of the car... After looking in the trunk and in the back seat I squeezed under the car to find that it must of been the fuel pump.... NOW this car had been sitting for almost 6hrs... After a few min it shut off... Today the car has been sitting 3hrs and nothing... Ive called service department at Evans at 11:30 and put through to the voice mail... Will keep posted what is found... This is going to shorten the fuel pump life after warranty $$$ and put a strain on the battery.. Just thought others should know of the issue and this would of never been found if I just didn't happen to be there at that time...

Very pleased customer

May 25, 2014

This was our first buying experience with Evans and were very pleased with the straight-forward approach Adam Mundy used in describing options of vehicles and best approaches to stay within our payment parameters. He obviously knows his business well and represents Evans in a positive way. We really like the car we decided upon.

Douglas

May 23, 2014

First vehicle I bought from Evans is my 2014 FJ Cruiser. I will buy another vehicle from them once I am ready to replace my FJ. Nice people. Very nice facility.

Jerome

May 13, 2014

The service department is great! They do the job asked of them and check to see if there are any other issues with your vehicle. If there are, they are no pressure people. They tell you the items and let you determine when you get them taken care of. Thank you!!

Loyal Customer

May 13, 2014

I have gone to this dealership for several years now. I have never had an issue and always keep up maintenance on my vehicles. I would never go anywhere else unless I had to. Service and reliability are impeccable. I will always trust Evans Toyota with my vehicles because I know they will take care of them and me as a customer.

Michael K

May 10, 2014

Leased a 2014.5 Toyota Camry from Ron Howard. The experience was great and I love the car. Ron is personable and friendly. He was very knowledgeable about the car and worked hard to give me a payment within my budget.

Illini454

May 3, 2014

Staff was friendly and communicated well. The price of repairs were very fair. I just wish the volume on the T.V. in the waiting room could be turned down.

Charles Stovall

May 1, 2014

The Service was great and the waiting area is really comfortable.

Kaakaua

May 1, 2014

Evans Toyota has been our dealership for several years now. They are not only helpful but they actually care about the customer and do all they can to get you in the right vehicle at an honest, fair price. When it comes to customer service, they are the best. We trust them! And that says a lot in this world today!!!

Unsatisfied Customer

Apr 20, 2014

I purchased my 2006 Prius new from Evan's Toyota. I have had it continually serviced since 2006 until today. I'm sorry to say this will be my last time here. I took my car in for an oil change, and wanted them to check a noise that happens when I turn the steering wheel right. They were going to charge me $97 to just diagnosis the sound. They later said that this might not cost as much as this, but that was the amount they wanted me to sign my name under. I don't trust any service departments that work this way - especially when all they have to do is LISTEN to the sound when my car is ALREADY there getting the oil changed. I didn't fall for this type of business, and decided not to get it checked out. A salesperson told me to go back to the service manager again and explain that I purchased my car at the dealership and have always serviced it there. I went back to the manager, but he didn't really care about my concerns. Upon paying for my oil change, another service person asked me about my experience and I told her what had happened, and then she said to bring it back to her and she would try again. I was completely surprised by this type of behavior by a dealership. I told her I would NOT be bringing my car back for anything. I would hate to see how they treat somebody that never bought a car from them and never went there for servicing. Highly discourage doing business with this company.

DAI

Apr 18, 2014

Brought vehicle in for recall work and diagnostics on another issue. Recall service was carried out and diagnostic issue was addressed but will need follow-up. The service department is very helpful and tries to communicate vehicle status while they are making progress on the work. Thanks.

KNIGHT2MD

Apr 6, 2014

I come here mainly for service on my 2010 Toyota Camry. The workmanship, quality, and value are all top notch. Everyone in the service department knows me when I pull in, give professional recommendations if something is needed, and just deliver the best service. I can't comment on the sales department but I see a lot more cars from Evans Toyota than the other dealership in town. Everyone at the dealership is awesome except this one cashier named Milica who is just rude and nosy. My favorite cashiers are Becca and Linda who are very awesome and friendly and treat people like people with top notch customer service and wonderful people skills. I was referred by a friend of mine who is from Fort Wayne to come here and I can't thank him enough because Evans Toyota provides the best service for the buck and they have a 15% discount for cars that have over 100,000 miles which is always nice to keep vehicles running in their optimum performance. Everyone in the service department (current): Nick, Jordan, Craig, Dave, Marty, and Dan are exceptional at what they do with their superb customer service and friendly attitude. All the technicians are friendly and experts at their best in getting the job done right the first time. Overall Evans Toyota exceeds all my expectations and provides a superior benchmark of excellence. I wish my dealership in NY was like Evans Toyota in every way. I would recommend Evans Toyota without any reservation to anyone and glad I listened to my friend to come here. Keep up the superiority Evans Toyota!!!

G Black

Mar 28, 2014

I had a great experience at Evans thanks to salesman Jason Campos. I really appreciate the great service that was given to me. I will gladly send friends and family here. Thanks

Michaeldckmn

Mar 18, 2014

This was the first time either one of us bought a car. Even though I did not get the car I was initially looking for, the people at Evans Toyota Scion we extremely helpful with helping me find what I want. Jamie White was helpful with answering our questions about loans. Even when I found a problem with the car, they were fast about repair it before I picked up the Camry.

Scared of Sales Lot!

Mar 8, 2014

Going here was a scary experience. You drive up to the building, park your car, and there are, at least 6 - 8 Sales people standing near the front door, but outside, ready to pounce on prospective buyers... this is a bit much. If you are just wanting to look and then request a sales person, do not go here. They won't let you!!!!!!!

billm

Feb 28, 2014

Finding a vehicle on cars.com I talked to them and let them know I was interested in a KIA sportage. Comming in from Columbia City they moved the SUV inside for us to look at so we didn't have to freeze. The test drive was was good and I was able to see what it would do. Everyone stayed after hours to complete the deal. They did a nice job of cleaning up the sportage. Jamie help us get a good deal and a nice family vehicle.

Bob B. Fort Wayne

Feb 28, 2014

I have evolved from a GM/Ford only owner to a 2 vehicle Toyota owner. Andrew Bradshaw treated us like family as we looked to replace a minivan with an SUV. He sold us the owners car!. It was easy to make the choice as Andrew offered plenty of choices. He's good enough to add to my speed dial.

CYD

Feb 28, 2014

Always appreciate the quality of workmanship that I receive at Evans Toyota. They are friendly, professional, honest, and helpful to explain what needs to be done when I take my Sienna LE van to them. I also appreciate their cooperation in working efficiently. When I have a busy schedule, they do their best to get my work done as quickly as possible. I highly recommend their service and sales people.

Mark Witmer

Feb 27, 2014

I recently worked with Will Sears and Herb Leffler on the purchase of a couple of new cars at Evans. They were both great. They delivered on what they promised. We ran into a few hick-ups after the fact that were not their fault and they went to bat to make sure I was fully taken care of (even though they did not need to do that). If you want to work with someone who honors their word, acts professional, goes the extra mile and cares about you as a customer, I recommend Will. In the process, you will get to work with Sales Manager, Herb Leffler, and he is a class act all the way around and will make the final details of the transaction smooth. He is definitely a keeper and Evans should be happy to have him there. I have been buying Toyotas for over 24 years and this was the smoothest set of purchase transactions I have ever had. I will want to work with both guys the next time I shop for a Toyota.

Sue

Feb 27, 2014

My husband and I have purchased a number of automobiles and every experience we have had has been excellent. Andrew Bradshaw is our sales advisor and he has always provided excellent service and the best customer service we have experienced at any dealership. Thank-you Andrew. Sue and Pat

Krempel

Feb 26, 2014

Was such a wonderful experience buying my first car from Evans Toyota. Would recommend my salesman Andrew Bradshaw everyday! This was such an easy transaction that gave me all the things I was looking for in my car!

A Fellow Bears Fan

Feb 20, 2014

We have purchased 2 vehicles from Andrew Bradshaw within the past year and have been completely satisfied with our experience. We truly believe he went the extra mile to help us find a safe and reliable vehicle for our daughter. And for that very reason we know we would return to Evans Toyota and Andrew Bradshaw for our next purchase.

Barcelona Red

Feb 17, 2014

Excellent service staff & technicians! Extremely knowledgeable & friendly employees. Very comfortable facilities. I feel confident bringing my car there for service.

Christian

Feb 14, 2014

I just bought a 2014 Tacoma 4x4, and I love this truck! I also wanted to write in to commend your dealership for the incredible service and attention I received. Andrew Bradshaw is someone you should keep around as long as you can. He was very on top of everything. He always kept me up to date on the status of my truck (and I'm sure my impatience should have drove him nuts) he remained completely professional and treated me with total respect and always had a smile! I will definitely be looking him up when we come back to look for a vehicle for my wife. She is finally ready to give up the sienna and as soon as she makes up her mind on what she wants we'll be there. Again, thanks for everything...it was fun:)

Ashley Holley

Feb 13, 2014

I can not say enough about our buying experience with Jason Campos. After mediocre experiences at several other Fort Wayne dealerships, Jason was a breath of fresh air to the process. He was knowledgeable and helped us make a great decision for our family. We love our new mini-van and will definitely do business with Jason and Evans Toyota again!

larry rothacher

Feb 13, 2014

just bought a new pruis from will sears he was wonderful and very helpful,

Teresa

Feb 11, 2014

Everyone is always friendly there. I requested to have car done by noon next day and was called at 9:30. Always take good care of me - have been a customer for over 10 years.

Cires

Feb 10, 2014

Quick easy service. Nothing to complain about. Everyone there was courteous and very helpful. I'll be going back there again.

Glen

Feb 9, 2014

Service experience was a pleasant one. Did repairs in a timely manner. Done before time estimated. Good donuts and coffee.

Dave Tundra Owner

Feb 8, 2014

I could not have asked for better service on the frame work on my 2006 Toyota Tundra for a recall. very professional job on giving me a rental car while in shop.Thanks for all your help.

John

Nov 23, 2013

OK, I found a truck on their site that I really liked, so I emailed them about it and decided to make an hour drive to buy it. When I get there I notice that the one key option Im looking for is not on the truck. I ask the salesman about it and he's looking all around for it, though it's obvious that it's not an option on this truck. Their AD has this option listed 3 times and in the description it's in BOLD print, so I didn't even think I needed to ask the question before I got there. The worst part is that instead of an apology I get, "for the price we're asking it shouldn't matter"....what??? The price was decent, but come on...have some couth...haha. Well, on to the next dealer...hopefully I'll have better luck.

Merle

Aug 26, 2013

Great to have a shuttle to pick me up when my car was ready. It saved me a lot of time because my husband was working late. I was able to get my car earlier.

Jennifer Griswold

Aug 23, 2013

I am on my 3rd Toyota (1990 Celica, 2001 Rav4, 2010 Rav4). Evans has been with me the whole time. We'll see you for my scheduled service and in 2020 when I'm ready for my next Toyota.

Kevin

Jun 26, 2013

Salesperson tried to trick me into thinking that the Corolla L I was interested in was an LE. He tried to tell me that 'it was a great price for an LE'. I went home, looked up the VIN number, and it was an L. Will never do business with them, and will never recommend them to anyone.

JParker

Jun 20, 2013

Purchased two vehicles at Evans, one over the internet. Treated very professionally, clear, accurate information and good deals on both cars. Service has been excellent, the service writers have all demonstrated knowledge about our cars, have explained all options prior to service and have helped keep costs at a livable level. All aspects of dealing with Evans, including a great informational dinner for recent purchasers, indicate a drive to provide quality service. Have dealt with numbers of Toyota dealers, have owned over 20 Toyotas since late 60's, Evans stands out as one of the best two dealers in our many years and vehicle ownership.

MaryJane

Jun 15, 2013

I brought in my vehicle in because the "tire pressure" light was on. I asked if they would check the pressure. That's all. I assumed that I would be in and out, but it took an hour from the time I arrived to the time that I left, and although there was no charge, I could not get my keys until I had visited the the cashier, which was another wait in line. There was nothing wrong with my tire pressure or my tires, but it would cost $100 for service to hook up my car to the computer and tell me that there was a bad sensor. Really? Isn't that considered highway robbery?

Bill G.

May 23, 2013

If you buy a Toyota any place in Allen County other than Evan's you are missing out on working with a great dealership. That's my story and I'm sticking to it. Purchased three vehicles in last 3 years at Evan's.

James_Bluffton

May 23, 2013

Great service. I was able to schedule service on short notice. Friendly people and good advice.

Harry,

May 22, 2013

They always take good care of me and the car. Always great people. always on time.

Kathy

May 18, 2013

I have a 1999 Corolla bought new from Evans Toyota, Fort Wayne & it is in excellent condition. My thanks to the Evans Service Team & Repair Team staff for their continual superior service and repair. Special recognition to Chris Robinson for his exemplary long-term service assistance.

Arrowrock

May 13, 2013

I asked Evans about buying a specific model new car. They did not have it in stock, but we were able to agree on a price and I made the deposit. A few days later, they delivered the correct car, found at an Illinois dealer. I endured the usual sales pitch for dealer installed options, service plans, etc. It was low pressure and informative and remained friendly as I refused all offers. The document signing process was very smooth and the sales rep did a fine job of introducing the features of the new car. The customer service manager has been very helpful. It would be difficult to improve on this experience. I don't expect to visit the service department for another five months, but I anticipate they will be great.

coachbkst

May 11, 2013

We have been buying at Evans Toyota and taking our vehicles there for all maintenance since 1995. It has been great to see their growth, not only in capacity, but also in professionalism and customer service attitude. We have never felt we were getting a run-around or being ripped off, either in service or purchasing vehicles. We've recommended them to friends and family.

Daniel S.

May 3, 2013

Bought my Prius here and they do all my oil changes, etc. Good customer service. They always hit the promise time which is great for me as I need to take their complimentary shuttle. Then all I need to do is wait for the shuttle to pick me up and get my car.

Lokh

May 3, 2013

I recently had my car fully detailed inside and out. The end result was amazing. The car looked better than new and smelled great. I couldn't find any flaws or spots they missed. Definitely a reliable dealership.

JPT

May 1, 2013

I recently took my 2012 Camry Hybrid in for its first check. I was given an appointment at the time I requested, greeted by my first name on arrival and completed the preliminary information within minutes. I was called at its completion less than 30 minutes later and the check up was at no cost. This is the second Camry Hybrid that I have owned and have always gotten excellent service and advice regarding any questions I asked. I would highly recommend Evans Toyota to anyone considering their services.

Deb

Apr 29, 2013

I came in for routine service and a new set of windshield wiper blades. Though usually friendly and polite, the employees seemed to brush me off and treated my service as just another thing on their to-do list for the day. It was mediocre at best, and not what I've come to expect from Evan's Toyota. I'm disappointed.

ToyDriver

Apr 26, 2013

Been bringing in my Toyota for service for many years and hope to for many more. I deal with Dave C in service and have nothing but positives to say about this service department. I will continue to bring my Toyota for Dave to take care of. Thank you

Ransome

Apr 22, 2013

Appreciate service guys always taking care of vehicle when wife brings in. Never have to worry. David Cornett just calls when done and lets me know if it needs additional service work. Thumbs way up!!

charlie dekilas

Apr 20, 2013

I had a 130,000 mile check up and was very pleased with service as always. I've been bringing my Toyota van for service for the past 10 years. Charlie Dekilas

Stacy

Apr 15, 2013

I can not compliment Evans Toyota's Service Department enough. Recently, my husband's headlight went out and I took his car in to have them change the bulb. They got me right in. My 9 month old son and I waited in the comfortable lounge area. We did have problem that was all our fault. My husband didn't think his lights were working the next day. I called and spoke to the manager. He offered and to send someone to my husband at his work to pick up the car so they could fix it. However, my husband was able to take it in and they showed him what he was doing wrong. (I think his brights were on so he could not make any other changes to the lights. Once the brights were off, they worked as usual.)

anthony

Apr 13, 2013

My wife and I were ready to purchase a 2013 Corolla LE and contacted Evans through the internet. Chris Noble, an internet sales consultant at Evans, called us up and we discussed price right over the phone prior to coming into the dealership. He was very up front and honest with us about the total price of the car. When we came into the dealership, he was very respectful and worked hard to meet our needs. Evans had all of colors to choose from as they have huge inventory of Toyota's, so they had the color that I wanted. Chris spent extra time going over how to work the accessories in the car, which was awesome. When we went to buy, the price was exactly what we had discussed. To complete our buying experience we stopped in to see the accessory guy and finance guy, both we very nice and did not pressure us to buy anything extra. This is the second car we have bought from Evans and the first experience was great, but this one was even better. If you want a great buying experience see Chris Noble for your next Toyota.

Nidhi.k.s

Mar 31, 2013

Good service Technician & Staff's having great knowledge about slowing the vehicle problem. I am very much satisfied.

Doris Goehringer

Mar 28, 2013

I had my 20,000 mile service performed yesterday for no cost since I purchased the car new within 2 years ago. I also asked to have my clock set to correct time and my bluetooth dials set with my voice and other changes. I appreciated the expertise and the time the service people devoted to my electronic requests. They also handled the oil change and tire rotation advising no problems existed.

AlB

Mar 23, 2013

I had my Prius in for the recall repairs. Several others repairs were noted, but were not fully explained to me or the urgency of the repairs. I don't know what "reseal front cover" means but judging by the suggested cost of over $800, it must be something that is important. I will check back with the service technician on this, but it would have been good to have a better idea of what this was and how important it was to have this service done.

Just Me

Mar 2, 2013

Dealer with a Great Reputation Great to do business with. Very professional, courtious, prompt and follows up to ensure all is well

Kevin St "baldy"

Feb 28, 2013

I thought everyone was very professional, polite and knew what they were doing, especially when we brought in our 2012 Prius.

AnnE

Feb 18, 2013

Recently had my Camry serviced at Evans. 100% satisfied from the point I drove into the bay until the point I left. No complaints.

HollyV

Feb 17, 2013

I used to hate taking my car in for service until I purchased a Toyta Prius from Evans. The staff is courteous and helpful and the waiting area is comfortable with oversized chairs and even a fireplace! My husband says he could take a nap waiting on the car.

david l.

Feb 12, 2013

Every time I go to evans toyota, there is not a single soul in there that I do not trust. The technician is always Jon Wudy. He always treats my vehicle like it is his own. Will never go anywhere else for minor or major repairs or services. Thank you for all you do!

john and carma

Feb 10, 2013

Love this dealer. We have purchased a number of vehicles and always use them for service. They are prompt and have a wonderful waiting area and delicious food which is free.

DougS

Feb 8, 2013

Went in for the 15,000 mile check on the Highlander and was done within an hour.

D Sell

Feb 2, 2013

Very easy in and out for recall repairs to vehicle...No issues and done and completed well within the allocated time frame...

Prius Owner

Jan 29, 2013

After I have explained all services to be done, I get a call to do other work. It is always an expensive repair, which is always over $150 or more. I am on a limited budget. I do have a friend who knows car repairs and had him check the same extra repairs requests and can not find the same results. Makes me wonder if it is a way to get more money out of me!????

KarenS

Jan 24, 2013

They were very professional and everything they told me was honest and accurate. They have always been very friendly when I brought my car in and also at the cashier desk. Deb Miller was my advisor today.

Want VGC

Jan 22, 2013

Just had my '08 Avalon transmission serviced at EvansToyota. Service was good and even provided shuttle service to and from my work place. Just wish they would stop trying to sell me an expensive cabin filter. Excellent work.

Highlander Mom

Jan 19, 2013

I purchased my car from this dealership and was extremely happy with the buying process and excellent customer service we received at the time we purchased our new vehicle in May 2012. A part came missing from armrest, and the dealership was able to locate and order the part quickly, and within two business days the part came in. The sales people were friendly and the service was great. I am very happy with the repair that was done on my vehicle. The only thing that could have improved my experience would have been a correct quote for the part. I was quoted 6 dollars for the cost of the part when it was ordered, and it was installed the part actually cost almost 13 dollars.

Gina

Jan 17, 2013

Had to get my passenger side mirror fixed. Evans promptly got my part in and appointment scheduled. I ended up getting called into work the night before and accidentally slept through my initial appointment. Chris Robinson left me a message and said we can do later today or reschedule for another day. Got in there the same day. The replacement mirror looks fantastic and was done in just 45 minutes, well within the 1 hour mark they said it would be. I had my kids with me, so that was nice to get in and get out. I also appreciated Chris' story about his own "garage vs car" story. He is always very professional and pleasant to deal with.Only thing I would have improved (as a type A personality, Mom, and RN) playroom toys showing alot of wear. I would replace them or make sure to sanitize more frequently and there was mashed donut all over the carpet in there. However, it is awesome to have a designated toy area with a TV to occupy the kids.

Mary Esslinger

Jan 10, 2013

We brought our Camry in for routine service. We were very pleased with the attention to detail that we recieved from Chris. He does a complete check up on all areas, and is quick. We were only there for one hour, everything was taken care of. We appriciate having someone we can count on to do the proper check up in a reasonable amount of time. We would recomend your dealership to everyone. We have already sent both our son and daughter there to purchase vehicles.

R Keech

Jan 10, 2013

After being told that it would take up to 2 hours, I waited for three hours without any updates, initiated by them, to learn that I needed to replace the catalytic converter at a rediculously high price!

truly toyota

Jan 8, 2013

PC12312011 service was great however, i thought that realigment was also included in the service of car for the first 24,000 truly disapointed that i have to 80 dollars for this. overall good service finished on time

Dr Patrick J Connolly

Jan 5, 2013

The above indicates my opinion of the professionalism provided to me. I am particularly grateful to Lenny Martin.promotion code PC12312011

Busy teacher

Dec 21, 2012

I appreciate being able to make an appointment online or call and request an appointment when it is most convenient for me. My time is scarce!

Tanya Evard

Dec 18, 2012

Great Service Clean facilities

Happy Granny

Dec 15, 2012

My van was checked over thoroughly when I arrived and I was advised what service should be done. The oil was changed and I was out in a very timely manner. People in the service department were very helpful and friendly.

Crazy Racer

Dec 11, 2012

The salesman (Mr. Stan) was good and understood my requirements and tight budget.Overall, very happy with the purchase.

KayeLA

Dec 3, 2012

The person who wrote up my service order, Deb Miller, was very helpful. She tried to call me while I was shopping/eating and I didn't answer. Therefore, when I returned to the dealership I had to wait for an alignment. It was no problem for me and I appreciate being asked to authorize anything other than what we had talked about when I dropped the car off. No one likes surprises.

Harold Exford

Dec 1, 2012

pc12312011I take vehicle to get service done on it and I always get it done by professionals who get it back to me on time. I've never had a problem bringing my car to Evans.

camry owner

Nov 28, 2012

We purchased our Camry last year from Evans, since then we does our car service with Evans.We are very happy with the service

Coltsfan

Nov 28, 2012

...the upselling through the service department. We take our two Toyotas in for their scheduled maintence like clockwork. Every time we take them in we are told about items that "need" done even if we've already done them. We feel like they don't check the records on our vehicles before they call, so we can only assume they're trained to upsell even if it doesn't need it. That's our only complaint, and in fact it happens so often that it's a joke in our house. "I dropped the Tundra off this morning, I gave them your number this time so you can get the upsell call." Other than that we LOVE Evans Toyota and will always buy/lease/service through them.

Dorothy Keller

Nov 28, 2012

Service was very fast. Everything was clearly explained, and I was out earlier than expected. Great!

KThomas

Nov 27, 2012

20k mile service with tire rotation. Well Done!!

Susan Brown

Nov 27, 2012

I live in Warsaw, IN, 33 miles from Ft. Wayne IN. The difference between the Toyota dealership in Warsaw and Ft. Wayne is like night and day. The service counter help in Warsaw sit like a bump on a log have and the personality of a pencil. Evans Toyota is a very busy dealership, Warsaw is not. I would think the Warsaw service department would have the ability to give much more time to each customer. Evans Toyota is very busy, but found them very informative and helpful. I won't be going back to Warsaw Toyota, I will use Evans.

Black Swamp Buckeye

Nov 24, 2012

Service was prompt and efficient. Personnel were qualified and friendly. And the coffee was good too.

Davidacus

Nov 22, 2012

Had brake light checked which required checking brakes.It was done quickly and easily with a very reasonably priced inspection.

Satisfied Customer

Nov 16, 2012

Evans Toyota is a great place to have my RAV4 serviced. Very comfortable waiting area or option to get shuttled to wherever I want to go.

Musician Educator

Nov 13, 2012

I took my car in for service. I always have coupons since I am on strict budget. They are very fair and work with me as best they can. I get the best deal possible for repair cost.

loyaltypays

Nov 9, 2012

After diagnosing our Sienna for several hours they determined the cause of the warning lights were bad catalytic converters. Knowing we were very concerned about the high cost of replacing them, the service rep suggested a place that might be able to help us and fit our budget. We certainly appreciate their understanding and helpfulness.

DON BUSSICK

Nov 7, 2012

I HAD MY FRONT BRAKES REPLACED BUT WAS NEVER TOLD UP FRONT THAT A LIFE TIME WARRENTY ON MY NEW BRAKE PADS WOULD COST ME $10.00. WHEN I CALLED SERVICE TO GET AN EXPLANATION I WAS TOLD BY CHRIS THAT I SHOULD HAVE BEEN TOLD UP FRONT THAT THIS $10.00 CHARGE WAS INCLUDED IN THE PRICE OF $189.95. HE THEN TRIED TO CONVINCE ME THAT I REALLY DID NOT PAY AN EXTRA $10.00 SINCE I HAD A COMPETATORS COUPON WHICH THEY MATCHED FOR $20.00. THAT IS A BUNCH OF DOUBLE TALK. I RATE THIS SERVICE EXPERIENCE AS VERY POOR.

Camry Driver

Nov 6, 2012

I have had my Camry in for service recently on three occasions and my concerns were promptly attended to with professionalism and courtesy. Also, the problems were resolved quickly and expertly.

Margie

Nov 6, 2012

The customer service representative was light hearted and witty and helped me feel comfortable with the servicing process. As a woman, he helped me navigate what services I needed. I never felt that he was trying to rip me off or take advantage of me. To the contrary, he supplied me with a coupon to help me save money. I would definitely revisit this service center.

Mrs Beta-Pi

Nov 6, 2012

I had a '92 Camry years ago and loved it. We went to look at a Camry Hybrid for my husband, and we left with 2 new hybrids - the Camry for me, and a Prius for him. The purchase experience (Thanks, Will Sears) was great. Ordered some accessories on Saturday and they came in on Tuesday, just had the first service and I can say every aspect of this dealer is topnotch. The cars are outstanding (the hybrids meet or exceed the advertised MPG - sorry, Hundai...).Overall, we're thrilled with the experience.

Thomas

Nov 6, 2012

Upon getting out of my car, the service advisors all said if they could help me. They all were friendly and smiling. I got great service, at a reasonable price and in a reasonable amount of time. I was very pleased.

John A. Roop

Nov 2, 2012

Great service. I just Zurich Shield Installed on our new Toyota Van. They told us it would take approx. 3 hours. They had it completed in half the time. GOOD JOB.

retired teacher

Oct 12, 2012

Service was prompt and efficient. Personnel was qualified and friendly.

Bill ft wayne tinkerer

Oct 11, 2012

Evans has always provided me with superior service.Service writers and tech are excellent.Always refer friends to the dealership

ginn fizz

Oct 11, 2012

I have a brand new car I recently bought from Evans Toyota and in that short amount of time since, I must say that in all my encounters with the Service dept, I have found each person to have been friendly and helpful. They have demonstrated that they actually LISTEN to the customer and show that they care, trying to satisfy concerns and needs. Everyone from Lenny and Dave Cornett on down. This makes for a good working relationship and quite different from another dealership's less professional 'service' dept. Kudos to Dave, especially! Thank you!

Kathleen

Oct 10, 2012

Got lots more than I expected. Fixed what was wrong and then some. I have made up my mind to travel here to get an 'ordinary oil change' from now on but at least I will rest assured the little things DO count, WILL be caught, and CAN make a differance in the future. Something other dealers have not yet came thru on.Plus an extra effort put forth by Keith in offering a senior citizen discount . Thank You! and we WILL be back!

Toyota lover

Oct 10, 2012

Bought my Toyota rav4 in 2002. Have had nothing but the greatest service. They have never told me I needed repairs not necessary. I have only needed regular maintenance . Thanks for being honest and not out to get my money. You guys are awesome!

Rcooper18

Sep 8, 2012

I am extremely happy! Went to look at one vehicle. When I got there was told that it had sold, which was disappointing but it all worked out for the better! So Avery asked what I wanted in a car and I said my daughter wanted a moonroof since she thinks they are fun, and i wanted a 4x4 due to traveling this winter. I had a price range which really wasn't much to work with and yet Avery went to talk to the manager and they said if I liked the Nissan Murano I could take it for the price I was looking for. I was extremely happy and the process was painless! Highly recommend this dealership. I did not feel pressured at all!

Husker

Sep 6, 2012

I have been always been impressed with the service department at Evans Toyota, since 2002, and the purchase of our first Toyota. They always accomplish the work on time and the service department personnel are always, pleasant, courteous and make you feel appreciated and carry through to the final call to you to meet them at the Cashier.

Sarge

Sep 2, 2012

Just bought a new Highlander , best buying experience I have ever had at a dealership.

Widdie

Sep 1, 2012

Only con is that it took longer than usual for regular maintenance. Otherwise everything else went smooth. All maintenance was done and we didnt pay a dime because of our warranty.

steve

Aug 31, 2012

Well stocked dealership that did a good job with service after the sale.

Jerry

Aug 29, 2012

Service is always first rate at Evans. Service managers are knowledgeable, friendly, and keep me informed of progress on repairs/oil changes. They are also very close in time that it will take for repairs/oil changes. I have been taking my van there fore everything since purchasing it in March 2005 and will continue to do so as long as I own it.

Prius Mom

Aug 27, 2012

Always great service everytime. They always let me know what service's may be coming up when I get my next oil change.

Rav4

Aug 26, 2012

I appreciate the service provided and hospitality.

Veteran Toyota Driver

Aug 25, 2012

THe service agent was very friendly and helpful. He answered all my concerns. THe service took less time than he quoted. Thanks again.

Operator

Aug 22, 2012

Everyone seemed very friendly. We first looked online and then Andrew was quick to respond. It was even Andrew's day off when we could come up and see what Evans had, but he came to meet us not knowing if we would actually purchase a pick-up or not. Evans Toyota has a very hospitable atmosphere.

Butch

Aug 21, 2012

I was able to schedule my service during lunch and was actually greeted by a mechanic first . All service techs appeared to be busy. The service was completed when I was told it would be and everything seemed to be correct. The work completed was explained to me and the person completing the transaction was very pleasant. All in all a satisfactory experience.

Hockey Fan

Aug 21, 2012

Service/repair completed last night on my 2010 Camry with a great response time and quality workmanship. Very satisfied customer.

Rauly

Aug 21, 2012

This is greatest place to take your car for anything.

marble

Aug 20, 2012

THis was my 3rd service appt. at EVans, and each time I've been greeted kindly, my appt. lasted the length of time I was told or less, and I was able to wait in the comfort of their service waiting area.

Toyota Family

Aug 20, 2012

Every time we take our Sienna or Corolla in for service we are greeted immediately with a smile and instant service write up. Everyone treats us like we are part of the family. We have never encountered a problem of any kind.

bubbles

Aug 18, 2012

Bought my Camry from Evans, Ft. Wayne and had a couple service items that needed taken care of. Went to the service dept. today and was promptly greeted and after the service items were documented my car disappeared. I was given an estimated time the car would be ready and offered a ride with their shuttle service, which I promptly accepted. I arrived back at the dealership at the estimated completion time and the car was ready to go. After a few minutes of the necessary paper work I was headed home. I was impressed with the attention given, in a friendly manner, and the results of the visit. Thanks Evans Toyota!

CarolSue

Aug 17, 2012

Promptly reviewed my car and let me know what was needed. While doing maintenance found problem with cooling system which was under warranty. This was corrected and I was out of there within 2 hours. Very satisfied.

Prius Enthusiast

Aug 17, 2012

When I arrive, I pull into the garage, which I love, especially if its raining. They are efficient, quick. The garage is clean, they are all dressed in their red shirts, so they look very professional and clean cut. Its always a good experience.

Craigocat

Aug 16, 2012

Very courteous and very professional. They explained the procedures and performed them quicker than I expected which is always a plus with me. Plus, they pointed out several service items which needed attention. All in all a very pleasant experience. Thanks guys!

Prius Owner 2010

Aug 16, 2012

Perfect satisfaction with service & staff! Great technicians; very knowledgeable & certified. Knowledgeable service advisors, friendly, helpful, reliable. Comfortable waiting area for sitting while car is being serviced.

Helen

Aug 15, 2012

My service experience today was excellent. Friendly service people, car was ready when he said it would be - easy check-in process and waiting area is good too. Check out process was efficient also.

tygmill

Aug 15, 2012

I have always had a good experience with Evans. They are respectful and professional. They have helped maintain my car for many many miles. I trust them to do the right things for my Camry!

Kellyann

Aug 10, 2012

I rent cars from toyota at least twice a year and everytime that I rent from them I have excellent service. This was the first time that I have had service done from Toyota and I have to say I was impressed with the speedy and through service that I received. Very Impressed!!! :)

Long Term Quality

Aug 7, 2012

Great and professional service in a timely and efficient manner

RaeHart

Aug 7, 2012

I was in for my first 5,000 mile routine check for my new Corolla I bought in April 2012. I could only get in for the servicing after work at 5:30pm and the team was still on the ball and so nice. They had me out of the lot in 35 minutes with no problems. I had the Zurich shield added to my Corolla (a clean gaurd basically) They even took care of a pet stain in the back seat without knowing about it prior. I could have done it myself but they did it right away. The service team has carried on where the sales team left off: with great service and wonderful knowledge. I am so thankful for the Toyota Care from my dealership!

Love To Drive

Aug 6, 2012

The Service Dpt. is very professional, knowledgeable, & customer oriented. During a recent routine maintenance service, another repair issue was discovered. The service writer was very concerned with keeping the costs reasonable and completing the job as soon as possible that same day.

Value Guy

Aug 2, 2012

Had a faulty side door switch on my Sienna that needed to be replaced. Got me in on time and out ahead of time with a repair that solved a nagging problem. Very friendly with a comfortable customer lounge.

Rick Helfrich

Aug 1, 2012

We heard that Evans Toyota was an excellent dealership to buy a new car. We were very satisfied with are salesman and the service area was excellent. They replaced a piece that was missing free of charge and also established our XM radio. I would definitely purchase another car from this dealership. Outstanding in all areas.

mom of 3

Jul 31, 2012

easy to make appointment for service. Friendly service people. I have never felt pressure to have work done right away if didn't need to be done now.

Prius Purchaser

Jul 31, 2012

This is the fourth car we have purchased at Evans Toyota. They are friendly, helpful, and treat you right!

Value Guy

Jul 31, 2012

Had the 30,000 mile service on my Sienna van. Service explained during write-up and when an additional item arose, I was called to discuss before proceeding. Although the total service is a bit pricey, the work was done well. A warranty item was worked on, but had to order parts. When contacted, an appointment was also scheduled for returning for the needed repair.

traveller

Jul 27, 2012

They setup an appointment, serviced the vehicle and had me on my way in a very timely manner.

Rodney

Jul 26, 2012

I have found both the sales and service staff to be courteous and professional. I would have no hesitation in recommending this dealership to anyone...

Sharon

Jul 25, 2012

Friendly, prompt service. Nice waiting room, service completed when promised

Speedster

Jul 24, 2012

If you are looking for Great Customer Service visit Evans Toyota in Fort Wayne. They walk you thur ever step and follow-up is great.

Karen

Jul 23, 2012

I went in for an oil change and they are very coureous and thorough (checking battery and tires). Also they let me know what needs to be done on the vehicle maintenance list next. I have already had two friends that bought from you due to my reference. Thank you for taking good care of me.

Methos

Jul 23, 2012

My first car purchased here was a 2011 Toyota Prius. I've had the car in twice for routine maintanence and both times it was quick. The service and sales associates are helpful and friendly. Had nothing but a good experience there.

Senior Citizen

Jul 23, 2012

Requested service was completed within the time period quoted to me. When I arrived for my appointment, they were ready for my auto and the waiting area is pleasant.

Clueless

Jul 21, 2012

Always excellent friendly service. Great area to wait also.

jessie9699

Jul 20, 2012

Thanks for taking care of my Toyota Venza.What a wonderful job! Great customer service.

Johanna

Jul 19, 2012

I absolutely love getting my repairs done at Evans Toyota! They friendly personalities, helpful, and extremely prompt. They are always on time with appointments which is rare for car service companies. I would highly recommend their cars and services.

Jadey

Jul 18, 2012

I bought my Toyota Avalon 6 years ago, and love it. I have taken my car to Evans Toyota regularly, as I hope to put at least a million miles on my car and never have to buy a car again. Chris Robinson in Service has been a gem to work with. He understands that I am planning to keep the car in tip-top running order and am not expecting to trade regularly. He gives me good advice and takes care of whatever my car needs - and he knows what it needs a lot better than I do. I have heard horror stories about dealers' service departments, but have encountered only trustworthy and honest people here.

leeps

Jul 18, 2012

GREAT SERVICE AND CAR READY AS PROMISED----------------------------------------------------------------------------------------------------------------------

ansual

Jul 15, 2012

Truly the best service I have ever received from any service department in my 50years of car servicing. they were polite,efficient and thorough.It was a very pleasant experience

Approaching Senior

Jul 15, 2012

The parts were ordered and were available on the appointed day of installment. The service personnel are always to the point and helpful. Too bad the parts are so expensive...and I still wonder why hatch shocks are worn out after only 3 years!....hope this set lasts longer. (Matrix is a 2009). Very good service, though.

Buckeye Fan

Jul 14, 2012

Prius was in for a routine 80,000 mile maintenance service. As always, scheduling was handled promptly and courteously. During the maintenance process, a water pump leak was discovered and reported during my wait in the pleasant lounge area (Coffee, donuts, comfortable seating and clean restrooms were appreciated). I also appreciated the information provided (cost, time frame, prognosis). I took advantage of the courtesy car to complete some shopping. I was pleased that the repairs were completed in a shorter time than anticipated. As usual, a pleasant experience.

LOVE MY RAV 4

Jul 14, 2012

If you are looking 4 wheel on demand, this is the auto you would want to check into. We researched all of the other auto's with this feature and found that the RAV 4 was the best buy. Evans gave us a great deal and the first service of oil change and tire rotation was just as great.

Mr. Bill

Jul 14, 2012

Recently purchased a new '12 Camry Hybrid and loving the mileage. As advertized, hitting the 40mpg mark almost every time I drive. 3 wks of total driving at over 38mpg. Owe some applause to JAKE for setting me up in this car - knows his stuff on cars and answered every concern I had. * Went back this week and found a '11 Camry for a family member and got a great deal on it! JARED helped me on this car and did a great job as well. Give either a shout out when you visit, they'll take good care of you !!

Cat Lover

Jul 6, 2012

Very pleased with the promptness, courtesy of the follow up call to let me know about additional time needed, and the price was much better than their competitor (I checked around).

Janet

Jul 6, 2012

Pre-service quoted price remained the same. Was given a courtesy call to inform me that water pump was leaking and needed replaced but was done under warranty at no additional cost. Was informed of new pick up time (30 minutes extra) so that pump could be replaced. Everyone was very courteous and time frames were accurate.

Nothing

Jul 4, 2012

After buy a used Camry hybrid we decided we wanted one with a little more bells and whistles. So after having the car for less than a week we call them and asked if we could trade up for the other car on their lot. They said sure but we are going to offer $3000 less than what you paid....seriously $3000 in less than a week and we were going to by something more expensive...

The Bull

Jul 4, 2012

While at Evans for an oil change we were informed of a need to replace a serpentine belt. We appreciate being informed of a potential problem,but do not appreciate a little attitude from the service writer/advisor when informed that we did not believe the repair needed to be done that day.

Bzzybeeof3

Jun 30, 2012

Leased a Toyota Rav4 from Evans and have faithfully taken it in for maintenance. Appointments have always been on time and the time I was told it would take for service has always been accurate.

sammydawg

Jun 28, 2012

Thank You for taking care of my vehicle today (6-27-12).

Steve

Jun 26, 2012

The front passinger side door lock would not lock on my 2001 echo. The problem was diagnosed and a new part was ordered. Now the remote locks and unlocks the doors. Good job.

Victor

Jun 25, 2012

I had a great experience with the online sales rep from Evans Toyota. He had my price set, he came up to my needed trade value, we had everything in place for a purchase on Memorial Day, I showed up, and the car was preped and ready. I took it for a test drive, it was exactly what I was looking for, in like new condition. They looked at my car, and it was a done deal! The best car buying experience I ever had!

Dennis

Jun 19, 2012

Came in for an oil change and asked them to check my alignment and repair if necessary. All staff in the service department were very courteous and answered all of my questions. Waiting area for customers is very welcoming and comfortable.

Steve

Jun 19, 2012

Everything was repaired well and the people were curteous and kind.

godfather

Jun 18, 2012

Always a great trip to go to the dealership. every time. we go we get great quick and friendly service.

Harley Rider

Jun 16, 2012

Excellent service, the overall experience was smooth, quick and painless.

Irritated

Jun 16, 2012

The receipt listed recommendations that we "refused", only we were never informed of these recommendations. Only the ones they chose to mention. We have always given them our business. Apparently the tires have needed replacing the last 2 visits. Something is LEAKING but who knew? Disappointed. Misrepresentation of information. I may have to take my car elsewhere to have the repairs made.

NoName

Jun 15, 2012

Good Sales and Service. Fast, friendly, courteous, and professional. Nice waititng area with snacks! They aim to please!

Grandma

Jun 13, 2012

Chris Robinson took care of me and my Toyota Camry. I came in for a oil change and it was done well and timely and I was treated with regard. Thanks, Chris.

Camry owner

Jun 12, 2012

Prices are a little higher than I would like to pay, but very good customer service. Remolded facilities and quality repair service.

coachbkst

Jun 11, 2012

They did an excellent job of performing all service points. They also handled my question of road squishiness well by checking all suspension points, and reporting that tire tread was getting thin, commenting how much longer before I need tire replacements

Pastor Layne

Jun 11, 2012

I took my 2007 Camry in for an oil change and maintenance. The service department brought a leaking axle seal to my attention. After confirming that the repair was under warranty, the service department secured the part the next morning and made the repair in less time than estimated. The service department is staffed by friendly, informative, helpful professionals. I was impressed.

steve

Jun 9, 2012

I took in a 2004 prius for an oil change. All work was completed on time All of employeswere helpful and courteous.

High School Sports Fan

Jun 5, 2012

I have my 2009 Prius in to Evans Toyota for my 60,000 mile service work. Keith Damer, Assistant Service Manager, greeted me and took all the necessary information. He gave me an estimate of the charges and the estimated completion time. He called me when the car was done and it was done 1 and 1/2 hours eary. It= was very pleased with the service and the time completed.

Value Guy

Jun 5, 2012

I was in and out at the promised times with no issues.

Baba2

Jun 4, 2012

My car had a scheduled maintenance visit for the first time at Evans Toyota. The customer service representative, Dale Gustin was very thorough, honest and professional. I will be back for a follow up maintenace to fix issues that should have been brought to my attention by previous repair shops.

James

Jun 2, 2012

I came in well after this dealership usually completes oil change service, and without an appointment, on a weekend evening. They did a great job with my oil change and fit me in. I have always had fabulous experiences with this place, and I highly recommend it.

No Nickname

Jun 1, 2012

Nice facility with friendly staff and good service.

toyota lover

Jun 1, 2012

The guys who greet you when you drive in the garage are always friendly. Over the years that we have serviced our cars there we have always been taken care of by the same technician, which I appreciate much more than someone new with each appointment. I am a particular customer and I have never had anything to complain about when my appointment is over. Keep it up!

YellowDogs

May 31, 2012

Evans Toyota is an excellant dealership - both in sales and service.

Tutor

May 30, 2012

My service appointment was prompt and completed in under the time promised.

glory

May 19, 2012

I received prompt and courteous service. My Toyota has almost 124,000 miles on it and I have never had any problems with it. Evan's Toyota keeps me informed about maintenance issues and takes care of them. Gloria Sherwood

Grandpa Jack

May 19, 2012

I menitioned to our Service Manager Chris Robinson, that in about 2 months I would be wanting to purchased another vehicle. He asked price range and what was the most important item to us. Being full figured, I said comfort. After 2 months I was contacted and asked if I wanted to stop by to look at a couple of vehicles they had gotten in as trade-ins. The first had a sun roof and wasn't "the" car. The second a 2008 Camry was perfect and we purchased it that week (under Blue Book Value too!). Thanks Evans Toyota (and Chris Robinson) for going the EXTRA mile for us - you guys are GREAT. Jack Swanson

Quality Man

May 18, 2012

Service work was completed in half the time that they said it would be and with the Toyota Care Maintenance program it did not cost me anything.

richard

May 17, 2012

Very accomadating when called for an appointment. Very cordial and service completed in a very timely mmanner. This is the third Avalon we have purchased from this agency. That says alot for our satisfaction!

Ray the book guy

May 13, 2012

Service is always good whenever we have to bring one of our cars in. We tend to go to Keith for all of our services questions. He is always willing to work with us and is always honest with us telling us what actually needs to be done instead of selling us on services that may not be needed at that time. We appreciate his honesty.

Reveich

May 12, 2012

We have never dealt with a dealer that is as friendly, helpful and as coutios as Evans Toyota.

debbie

May 8, 2012

Quick, good service, pleasant and curteous very professional. Great overall experience.

Edge Driver

May 6, 2012

I purcased a 2011 Ford Edge with 10,000 miles on it from the dealer. The sales person was unfamiliar with this car and the operation of its options. I wanted an Edge with navigation which I was told by the salesman if I purchased an SD card for $115 the navigation will work. After purchasing the car I purchased the SD car but the navigation did not work and ther is no way to make it operational on this car. I am very disappointed that the sales person did not know anything about the operation of these options.

gabby

May 5, 2012

Going to Evans Toyota has been the best experience for me, salespeople and most of all the serive department are great, they all make you feel at home and the quailty of work is excellence, for me to go into it all would take a long time, you just need to go and visit Evans Toyota and see for yourself!

OLGAM

Apr 30, 2012

I have no complains, service was done well, I would recommend this dealer to my friends.

Jdmhoosier

Apr 28, 2012

Evans is the best I have ever dealt with. Prompt, detailed and always courteous. Most importantly, never any costly surprises.

Phili[p

Apr 24, 2012

parts ordered were there. service performed on time

Toyota lovers

Apr 21, 2012

We always receive the best service for our oil changes!

Watch out for yourself!

Apr 21, 2012

We called to see if they could get us in to look at our brakes. They said yes we are not busy today just come on in. So we go in there and we waited an hour before they even got it on a lift. Then I had to keep going out to the service center to see if they had got the tires off yet. Their reply..not yet, but soon. So they come and get me show what's going on. They said they would call me with an estimate. When they called not only did they give me prices on the brakes, but 8 other things. Their qoute was VERY high and the advisor (Dale Gustin) was VERY PUSHY and RUDE. Treated me like a "girl", as if I didn't know what I was looking at. (I worked at Midas for many years...I KNOW brakes! Some repairs they said NEEDED done did not need done. We will NEVER go back. If you are a lady...you had better take a guy with you or you will be taken advantage of!

Too Many Miles

Apr 20, 2012

They always are able to work with my schedule, greet me efficiently, provide a shuttle service and complete the work on time. I wouldn't drive 40 miles for service if they were anything less than great!

bussick

Apr 19, 2012

Always consistent good service at Evans Toyota in Fort Wayne

Car Owner

Apr 19, 2012

I received great service from Keith in the service. I felt that he gave great guidance to help me care for my vehicle. I will be returning in the future.

Evans

Apr 16, 2012

Very poor customer service in the service department

Scion owner

Apr 16, 2012

Received very good service but was disappointed when the service writer said that they have not dealt with alot of Scions. Which did not give me confidence in future service.

Camry owner

Apr 13, 2012

I took my Toyota Camry in for it's routine service visit. Chris got my car in right away. I had a question about a scuff mark on my rear driverside fender, and he checked it out right away. It just needed to be buffed out. I was amazed at how fast they were able to do the routine service, and the buffing of the fender. Chris is always very friendly and willing to go over and above to take care of the customers needs.

Priscilla

Apr 13, 2012

I genuinely believe that overall Customer Service within Toyota Dealership is friendly. However, I recently brought in my Prius because something was wrong with the review mirror Camera and the problem wasn fixed. I now have to bring my car back to have it checked out. I am usually satisfied with my service from Toyota, but unfortunately it is a hassle to have to bring your vehicle back to Service Repair when you just had it there the day before. I also noticed when I asked what they did to diagnose the concern the explaination wasn't very suttle and the person seemed to rush so they could get me taken care of.

vaughn

Apr 12, 2012

My buying experience with Evans Toyota was pain free!!! The young salesman, Aaron Stouder made me feel quite at ease and welcomed. No pressure to buy. Didn't need to after I drove my new Camry XLE. If you're looking for a nice ride try one out, I did and now it's mine.

dale fisher

Apr 8, 2012

We have dealt with 2 or 3 service people over the years at evans toyota and they all were great. Keith Damer is bye far the best service person in all my 28 years of driving. He always goes above and beyond and has earned my wife and i respect. We followed him from his previous toyota dealer job which i wont mention by name to his current at evans toyota. Because of him alone i will buy my next new vehicle at evans toyota. Great customer service,very nice waiting area and free doughnuts. Keep up the good work. Sincerely Dale Fisher

Karlyq

Apr 8, 2012

They make the overall experience of repair costs & conveience of appointment times easier.

Mechanic

Apr 7, 2012

This is a top notch place for getting your car serviced however, for whatever reason after the car is finished you may wait for at least 15 minutes to get your paperwork. This has happened on several occasions and I see no good explanation for it.

gbarlow55

Apr 6, 2012

Jarrod Enyart, salesman, was very professional and no pressure. We negotiated a deal that was a win win. New car prep was completed by the service department as promised.

vis camery

Apr 6, 2012

Professional as always. Check in and check out time as promised. Bought Camery from them 4 months ago and chose them because for last 10 years have done business with them and was happy.

Sienna-perfect for golf

Apr 5, 2012

I delivered my car at 11:45 AM requesting Toyota provide a ride to a nearby restaurant by noon, which they promptly provided. My car was easily ready for pick up by the time I finished my meal. The agent also showed me how to set my car clock since I had not since the recent time change which was great to enable me to avoid studying the manual to do so.

MatrixLover

Apr 3, 2012

The service personnel were polite, helpful and listened to my requests very well. I had a slow leaking tire...it was discovered to have a nail in it...except for their computer system going down, it was a fairly short visit. They could have replaced the tire and I wouldn't have known any different but they were honest and only repaired the flat for a small fee. I am new to this dealership and so far I am impressed.

Car Enthusiast

Apr 2, 2012

I dropped my car off without even having an appointment and they completed the 4 wheel alignment, tire rotation and balancing by noon and even identified a potential problem with one of the tires and addressed it as well. They are very courteous and professional with reasonable prices and they even accept competitor coupons. They offer convenient service hours on Saturday and I enjoy doing business with the Evans Team!

Happy Customer

Apr 2, 2012

Dale Gustin, Service Advisor, performed an excellent job listening to our reasons for car being service (a couple electrical issues with car and oil change) and explaining what they/he were/was going to do. The car was finished ahead of schedule and we were satisfied on what was done. Evans Toyota is far ahead of the previous Toyota dealer (Fort Wayne Toyota)that we did business with for 15 years in terms of service and buying a car.

Robert

Apr 2, 2012

Contacted Chris Robinson to set appointment for antenna repair. Evans received me at apppointed time, efficiently got my car in, recommended some minor additional repairs that were timely and sensible, and at a very reasonable price. Evans Toyota Service Dept has always been exceptional in my experience, and this time was no different. Excellent customer service, excellent work, reasonable pricing, no surprises. Thanks!

Prius Owner

Apr 1, 2012

We can always count on Evans Toyota for quick, friendly, and honest service. Highly recommend! We bought our car new at Evans and return for regular service. They never disappoint!

Econobox

Mar 31, 2012

Nice place, poor computers. Service was signicantly slowed by malfunctioning computer system

Harley Guy

Mar 31, 2012

Scheduled the same afternoon, check-in was quick, finished and notified as scheduled. Everyone was friendly and helpful. Good job.

Van Owner

Mar 30, 2012

I have my vehicle oil changed every 4 months. They do a great job. Very personable and professional. They have a nice waiting area with coffee and donuts!

noneat all bha

Mar 29, 2012

I was treated well and helped in buying a car. Highly recommend evans Toyota.

Sienna Van

Mar 29, 2012

I purchased my Toyota van in 2007. I have oil changes for life of vehicle. I use this free service about every 3 months. the service is very good. Nice guys at the counter. they always keep me informed as to what service is needed. My husband is able to do that, so it is a nice reminder of what the van needs at the current time.

PATTY

Mar 28, 2012

WENT IN FOR OIL CHANGE AND TIRE ROTATION AND WAS ADIVSED OF A FEW MATTERS THAT NEEDED ATTENTION AND WAS TREATED WITH GREAT SERVICE AND COURTESY

Shaughn

Mar 25, 2012

We purchased a quality used car for a good price. Service and sales were excellent.

Toyota lover

Mar 24, 2012

The service staff is great. The rates are reasonable. We have purched two vehicles from Evans and love doing business with them. I wouldn't go go anywhere else.

Radio guy

Mar 23, 2012

Great service, love the free 2yr 25000 oil change and tire rotations, car ready when promised.

Tinanate

Mar 22, 2012

This dealer is always kind and curtious to its customers. I rarely have any problems with the service. It is great service and I would not go anywhere else.

TRAVELER

Mar 21, 2012

I have had a positive experience with this dealer, repairs are made efficiently and within the time frame promised. The staff is polite and courteous. My car was purchased from this dealer and service always performed at this dealer.

nherb07

Mar 20, 2012

Service department is courteous and knows why they're talking about.

2 VehicleToyota Owner

Mar 17, 2012

The staff in all departments make you feel like family. Everyone is warm and friendly.

diane c

Mar 17, 2012

I took my van in to have the transmission fluid changed. Excellent service was provided.

Prius Owner

Mar 15, 2012

I recently purchased new tires and when I had a blowout three weeks later, they replaced the tire. I have had my Toyota for over three years and I have always been pleased with the Service Department at Evans.

Highlander

Mar 13, 2012

Excellent customer service from service writers to service garage to payment counter.

Laststork

Mar 9, 2012

I can not say enough about the "Service Advisors at Evans Toyota. I have a 2009 Prius that has 127,704 miles in less that (3) years. They make good and reasonable decisions on what service my Prius should be done. Sice I a in there almost every (6) weeks or so for an oil change and tire rotation.

Tacoma

Mar 9, 2012

No problems, in and out within an hour. Did not try to push any extra services this time.

Norma Jean

Mar 8, 2012

The service department was the principal draw for me to purchase the 12' Toyota Hybrid Camry at Evans.

Toyota

Mar 8, 2012

Keeping my car properly serviced is now easier than ever. At Evans Toyota in Ft. Wayne, Indiana, I only need to call and deliver the car. They do the rest. They tell me what needs to be done. They do it. And, there are NO Surprises. Courtesy is a given. Times really have changed.

SUV Fan

Mar 7, 2012

I have always been very please with the service at Evans Toyota, they are friendly, and always have your vehicle ready in the time frame they say it will be completed in.

reliability reliant

Mar 6, 2012

Done in less than 45 minutes. With discount from Valvoline the cost was less than $40. Excellent service with pleasant service management and check out personnel.