Used Cars for Sale at First Hyundai in North Attleboro, MA

rochie0217

Nov 10, 2016

I am as always very satisfied with first hyundai. It is my second vehicle from this location and will continue to do business here. the sales and service people are very friendly and not pushy as a lot of sales people tend to be.

rooktheklown

Nov 10, 2016

This was my eighth vehicle purchase in the past 20 years, and was by far the fastest and easiest of all my purchases. Everyone at this dealership was fantastic, and I would recommended them to anyone and everyone.

Robroy888

Nov 9, 2016

James seemed honest,i wanted a 2014 Hyundai tucson but he claimed i couldn't afford them,so he sold me a lemon of a 2014 kia,that gives me horrible gas mileage,i had to put new brakes and rotors on it.james Clinton took advantage of a customer that wasn't in a good state of mind and mistreated him.stay away from James Clinton and dont let the smile fool you,i was never so disappointed by the way i was treated by this salesman.i heard good things about this dealership,obviously i had the wrong salesman.and to top it all off i could have gotten a 2016 kia for 1500 dollars less with Awd at another dealership.i don't recommend you see James Clayton should you go to first Hyundai to buy a car!!!!

frack2000

Nov 7, 2016

Mark Berman was wonderful. Very helpful and patient as we were trying to make a decision on a vehicle. We got a great car for a great price!

Boone 49

Nov 5, 2016

Very friendly and courteous I got a good deal and a quality car with no hassles or pressure Andre Mendes walk me through with no pressure he is very professional it was nice doing business with the dealership

Jeanne

Nov 3, 2016

Went to First Hyundai even though previous reviews were not favorable for this location. I found what I was looking for and Jamil T was very good and patient.

cher.wehr1

Nov 2, 2016

Love the car that we bought and the people are so nice, will do it again when the time comes. James Clayton was so nice and helped us with all that we had asked and more. Great job James, you are really great!!

moe2268

Nov 1, 2016

I would recommend Mark Berman to my family and friends, he is very respectful, helpful and understanding of customers budget & decisions. Finance people were also great

njdaniels57

Oct 28, 2016

The dealership was great in taking care of my needs and Anthony Coccia was wonderful in explaining all the details involved with my purchase of my new car Hyundai Accent 2016

Rick Silvestro

Oct 28, 2016

WE WERE TOTALLY SATISFIED ALL THEY WAY AROUND ALL THE SALESMAN WENT OUT OF THERE WAY TO HELP ME AND MY WIFE AND THE ONE THAT HELP US WAS MIKE FORTES AND SALES MANAGER ANDRE ONE OF THE BEST IMPRESSIONS WE HAVE HAD FOR A CAR DEALERSHIP MIKE WAS VERY PROFESSIONAL AND ANDRE WHAT CAN I SAY WHEN I ASKED MIKE WHAT WAS HIS NAME AND WHEN HE TOLD ME ANDRE I KNEW HIM FROM 44 WHEN HE WORKED THERE VERY VERY NICE PEOPLE AND WILL SEND ALL FRIENDS AND FAMILY TO THIS DEALERSHIP WHEN YOU GET PEOPLE THAT DON'T PUSH A SALE AND TO BE HONEST ON WHAT WE ASKED FOR THIS IS WHY WE BOUGHT HERE WE BEEN AROUND OTHER DEALERSHIPS AND WHEN WE CAME HERE THE RESULTS SHOW AND THEY CAME THREW 100% THANKS AGAIN FOR HELPING ME AND MY WIFE OUT

Rsous

Oct 25, 2016

Customer service is horrendous!! Recently purchased a car from the dealership and on the day of pick up they have curbed the wheels and damaged the tire of the front passenger side. Informed the sales person who got a manager and said they will fix free of chage. We got a written agreement saying they will get a new tire and fix the wheel. Fast forward to a week later I have not heard anything from their service manager so I called to check what the status of my repair was. I got transferred three times before I got answer. Needless to say I was given an attitude before I got my answer. They said they got the tire but need to schedule a day with the wheel. Its been a week and no one called me to give me an update and mind you these guys probably never called the wheel guy. So fast forward a few days later I called again they said drop off the car and it will be fixed monday latest Tuesday . As of now I dropped the car off Sunday night 10-23-2016 and today is 10-25-2016 and my car is still not fixed. Horrible customer service. Please take your business else where or you will be facing the same problem I am. I will be reporting them to the Better Business Bueral as well. Currently contemplating on selling the car back to the dealership and cut my loses

Jeff R

Oct 24, 2016

The vehicle I wanted was very difficult to find in this area, since it was manual transmission. In my own search, I was able to locate only 1 in a 25 mile radius, at a different dealership with whom I was not comfortable.First Hyundai promised that they could find the car I wanted, and guaranteed me a price for it (with me leaving a small good faith deposit - very reasonable). They advised that it could take a couple days to get the car in, so they gave me a loaner to use in the meantime. The salesman then came in the following day - his day off - to go to Connecticut to pick up the car. Once the car was on the lot I came in, completed the paperwork, and was out in almost no time in my new car. The price hadn't mysteriously changed like at other dealerships, there were no new "fees" added in, nothing. The price was exactly what was agreed upon, and the financing was completed without incident.THIS is what car buying should be like! By far this was the most pleasant experience I've ever had when buying a car, and based on this I will be coming back for ALL of my future car-buying needs.

dlanglois1

Oct 22, 2016

Love my Tucson it's the right size for me. Drives beautifully and love the lift gate automatic feature and the keyless start. Good first experience at First Hyundai. Went there because 2 others I know bought from there.

smdulac

Oct 22, 2016

Went in with my dad and was prepared to play games. Was very surprised how well the process all went. Really love the car and feel that I have the car I wanted at the price I needed . Thanks Jamil!

michisme14

Oct 21, 2016

James did a great job trying to understandmy overall needs in purchasing a vehicle he took his time and answered all my questions and I'm very happy with the experience I will definitely be recommending James to my friends and family members thank you Hyundai

soc63

Oct 21, 2016

Derek, the salesperson working with me was very friendly and always available via his direct phone number. He was not a pushy salesperson, He was very knowledgeable about the models I was looking at. When I decided to purchase a car he did everything he could to make sure the process went smoothly for me.

sonata2013

Oct 19, 2016

Jamil Taban was very helpful, he made sure that I was completely comfortable with my purchase. He treated us with respect and even talked to my son to make sure that he was happy with the new car. The personal experience that Jamil provided made purchasing a car much easier.

janetgeorge.2

Oct 18, 2016

As I said before, service was great, Derek was low-key and professional. My wife also drives a Hyundai and we are very pleased with both. I do wish I had the warning light for changing lanes, but all-in-all, everything's great. Back-up cameras a big plus.

Coreyj27h

Oct 11, 2016

Its always nice not being hassled at a dealership. Mike and team were very accomodating and had more choices than any other location we looked at. We left happy and would highly recommend this dealership.

Winston1

Oct 10, 2016

The buying process is long, they need more parking. Our overall experience with First Hyundai has been a good one. My daughter also bought a car from there. Our Saleman, Syed, was very good and we liked the fact that he was not a pushy type of salesman which turns us off. Also dealt with Hana who was more than helpful over the phone. We also dealt with Serena the business manager she was also great. Great job First Hyundai

dtaste1269

Oct 9, 2016

JAMES was great new a lot about Hyundai broke down all the differences between my car and new one. Very nice engaged with my friends that came with me and even took care of them. Asking them if they wanted something to drink or eat that went a long way very professional great experience.

pimentals2

Oct 8, 2016

My experiences with First Hyundai has always been great. My salesman, Derek, is the best! He is courteous, efficient, knowledgeable, and not pushy at all! This is the third vehicle I have purchased with Derek. He has always been fair. He takes the time to work with me and I never feel rushed.

sonata red

Oct 7, 2016

I have been buying cars for many years and I can tell you this was one of the better experiences that I have ever had. From the time we stepped into the showroom, our sales associate Syed Shah, made us feel welcomed and relaxed. He answered all of our questions and explained every aspect of the car, from mechanical to finance. More dealers should take note of his excellent human relations skills. I highly recommend this dealership for quality,price , excellent customer service. In the years to come, I definitely will look at this dealership FIRST! !

ilcamiranda31

Sep 30, 2016

I had a great experience, great car seller, overall I'm very satisfied. Buying process can be frustrating, but at first Hyundai both, my husband and I got cars there and was a great experience.

sonia.forte

Sep 30, 2016

My experience this time with First Hyundai was very pleasant. My Sales person Ibrahim was very helpful, knowledgeable and enthusiastic! It was a pleasant experience leasing my car!

ManonNery

Sep 29, 2016

My wife and I shopped around for a Hyundai Tuscon. We are from Rhode Island but decided to go to Attleboro MA, which is about 15 minutes from our house. We were welcomed by Mark Berman it was a little late in the evening but he took the time to explain everything to us and was able to match the price we were looking for. They did not have the color we wanted in stock but he was able to find one at another dealer. He picked it up and the car was ready 2 days later. What a wonderful experience and service. Mark never make us feel pressured which we had been through in our previous search. Great deal, great service. Thank you Mark.Manon & Richard Nery

barbaracraw

Sep 28, 2016

Have already recommend family/friends to this dealership. Will continue to purchase vehicles from them in the future. Highly recommend them to anyone looking to purchase or lease a vehicle.

Limda.Sirois2016

Sep 26, 2016

My husband and I have been looking for a good pre-owned Hyyndai Sonata and haven't had much luck until we reached this dealership last Saturday 24th.Victor greeted us and his assistant salesman Michael Fortes with a warm feeling. He took his timeto ask us exactly what my husband and I were looking for in a new vehicle and brought out a white 2014 Hyundai Sonata Limited. at first I thought it was a little to sporty. So we tried it and we liked it but I thought we should still try a few more with less options. After a few hours of driving a few cars I realized that Victor had hit the nail on the head and we did buy it.But I also have to mention his trainee Michael because while driving the 2014 Hyundai Sonata Limited he new a lot about this car that really helped to make the decision that this was the best vehicle for us. So I do believe that Michael has a great career ahead of him and tell him to stay true to himself!Rod was also went out of his way to get us the best interest rate for our loan and explained the facts to us about the loan and what the benefits we were going to get with the extended plan we purchased!Over All a Great Experience!My husband and I have not picked up our car yet but I know we will be very happy with the car and I will let my Co-Workers know just how great you are to do business with!!!!

duanenmary2011

Sep 24, 2016

I have no complaints and would come back again to purchase or lease a vehicle at Hyundai. The staff was personable and friendly. I don't mind these surveys but don't force me to enter a comment.

mattyg721

Sep 24, 2016

My sales rep was very pleasant and thorough in his explanations of each vehicle we looked at. It made the experience an enjoyable one. I would certainly recommend my friends to the dealership.

paquindj

Sep 24, 2016

Great service and friendly staff.Worked with me to get the price I wanted and the vehicle I wanted. WIll recommend to all looking to buy or lease a new car

jjjbarron123

Sep 22, 2016

My experience at First Hyundai was good. The staff where friendly, made me feel comfortable and where very knowledgeable. I like that they where funny and upbeat. I love my new vehicle and would definitely go back to James and will be recommending him to my friends/ family, he really knows his stuff!! Thanks James!

Abigail Marchand

Sep 21, 2016

Victor Morel went above and beyond to get us into the car we wanted. He listened to all of our requests and tried to make them all happen. If you are in the market for a new or used car definitely contact Victor Morel at First Hyundai.

hmoynihan3

Sep 20, 2016

James was a pleasure to work with. He was very professional and made me feel comfortable. The overall buying experience was great. I would definitely recommend James Clanton and First Hyundai.

garth.fitzsimmons

Sep 18, 2016

I knew what I was looking for in a car. I just needed the right deal and this dealer gave me just that. Thanks, First Hyundai and Mark!

quinncorbett

Sep 12, 2016

Please see the info written in the review... There were some positives, but also many negatives. I feel the first for life deal is not a deal, but a scam. Though young and needs some experience, I liked Jordan very much.

Johnlukes21

Sep 10, 2016

Really recommend First Hyundai to someone who wants to lease. The service is great and the prices are awesome for great cars! A close friend who is an employee at First, Hana, and my salesman, Jamil, were professional and aiding me in getting what I wanted!

rguarino2

Sep 10, 2016

Very impressed on how professional the staff is, how quickly the process took. Gave me a very fair price for my trade in. Unlike the dealership I bought my trade from. Never before have I walked away with the car I leased on the same day I loomed at it.

bruce216

Sep 9, 2016

I was happy with my experience at First Hyundai and will continue to do business with this dealership. There are some additional parts that I would like to add to my vehicle and hopefully I can get this done at First Huyndai.

rlavoie1

Sep 9, 2016

The car is great and runs well. I have no complaints and the service was fantastic! The customer service was great everything went very well. First Hyundai was great to work with.

sesport3

Sep 9, 2016

This is my second vehicle I purchased, this went smoother then the 1st.. but salesperson never asked what color or features I wanted. Just happened to work out.

debragodfroy

Sep 8, 2016

Everything was excellent.Could not have asked for a better sales person than James Clanton there was no pressure from him and he answered all of our questions

GONCZI

Sep 8, 2016

I was really pleased with the dealer. First off, they provided Edmunds Quotes in a timely and courteous manner. They are a bit out of my way, and were going up againts another dealer 4 miles from my house (where I already have bought another Sonata) and I ended up driving to Attleboro. Negotiating with them was pleasant and low stress. We wrapped up in a couple of hours.

Jessikaflowers2002

Sep 8, 2016

From the moment I walked in everybody was friendly with all smiles and so eager to bring a good experience. This isn't just your average dealership. Everyone was helpful and I think they own up to being a "family dealership". I will definitely come in for my regular routine maintenance and my next car

lcroteau

Sep 8, 2016

My experience with First Hyundai was great. My daughter has purchased two vehicles there and was instrumental in recommending First Hyundai. I will recommend family and friends for their future purchases as well. Thank you.

lulladie

Sep 8, 2016

I got exactly what I wanted, and paid a decent price. I'm very happy with my purchase and the whole experience overall. Thank you very much!

ravenwizard

Sep 8, 2016

Jamil presented a very good buying experience. The entire process went very smoothly without any issues. The car was received in perfect condition. Good job.

reddwriter629

Sep 8, 2016

Thank you to all the members of the First Hyundai team, especially Ibrahim my sales associate. The experience could not have been better. I would highly recommend the dealership to friends and family (I already have!)

timjaythomas

Sep 8, 2016

From the reps that called me and all the way to the finance office. This dealership is one of the best and this is why I continue to purchase my vehicles there and continue my service. Thanks guys at first Hyundai and keep up the great work.

James

Sep 4, 2016

We were very excited about purchasing a certified pre-owened Hyundai especially with their First for Life program, with free lifetime oil changes, tire rotations, etc. But once the papers were signed, everything fell apart. Calls weren't returned, the salesman flat out lied about work (removing the rear window tint) that was supposed to be happening while we waited to pick up the car. We were ready to pull of the lot when we noticed they didn't fill up the gas tank (something they advertise). They took us and filled the tank. Then as we were about to leave again when we were stopped by the salesman-he forgot to give us the financial paperwork and warranty information. As if this wasn't bad enough, we got pulled over on the way home for a bust tag light. THEY SERUOUSLY LET US LEAVE THE LOT WITH A BUSTED LIGHT. The next morning we notice that they didn't bother to clean up during the removal of the rear tint. Good sized pieces of tint were all over the seats, floors and trunk and the solution used to remove it left a huge white residue stain on the rear pillar.So we brought the car back two days later to have these things corrected (and to also get an inspection sticker, which they didn't do). After more than 5 hours at the dealership (thankfully they let us use a loaner) we picked the car up only to find they hadn't cleaned the stain or replaced the bulb! This was such a disappointing experience. They were apologetic each time but made no effort, no attempt to try and make us happy customers again. They just did the work that was supposed to be done in the first place.

James

Sep 4, 2016

What an awful buying experience. They agreed to remove the rear tint on the vehicle, which had bubbled and looked awful. Called the salesman a few days later (by the way, good luck getting a hold of them or getting them to return your calls) to see when we could pick the car up and he flat out lied. He said the car was in the reconditioning shop having the tint removed as we spoke and they were just waiting on the registration. Two days later I finally got them to return my calls to see when the car could be picked up and they said it was ready. 15 minutes later the salesman calls and says actually it's not... they're having trouble removing the tint. The solution needed to remove it, needs 24-48 hours and it's only been on for 10. How is that possible if it was being worked on "as we spoke" two days prior?We finally got to get the car, the salesman hands us the keys, says "goodluck" and as we're about to leave when we notice they didn't fill the gas tank (something they advertise as part of their First for Life program). I go back in and tell them this. They apologize and take us to fill the tank. We're about to pull off the lot again and the salesman stops us. He forgot to give us the financial paperwork and warranty information.This is nothing compared to what happens next. WE GET PULLED OVER ON THE WAY HOME for a busted license plate light. They let us leave the lot with a light out. Guess it was overlooked during that 120-point inspection. The next morning we notice that they never bothered to clean up after removing the tint and there are good sized pieces on the seats, floor, and trunk. Also, there's a huge white stain on the rear pillar from the solution used to remove the tint. I call the dealership and tell them this and again they apologize. We had to bring it in again for the inspection sticker and they said they'd take care of all that stuff too.After 5 hours at the dealership we're about to leave. I put the car in reverse, look back and see the white stain is still there. I put the car in park and get out to check the license plate light. It's still out. I felt like they needed me to hold their hand through every step.This was BY FAR the worst car buying experience I've ever had. They didn't even try to make us happy customers again after everything we went through. They just did the work they were supposed to.

jaredjared17

Sep 4, 2016

Awesome service!!! All are very professional. Jameel was very helpful in making my choice and deciding what would be the best for me. I would definitely recommend this dealership to others in the future.

lacollins906

Aug 31, 2016

I would never go back to First Hyundai again. Although we had a very nice (very new) sales representative --The management (Andre)is very rude and overbearing. When you come in they 'pretend' to listen to your needs, but when it is all said and done---they haven't heard a thing. We started at 9am and told them how much per month we wanted to spend and how much we wanted to put down. Unfortunately, at 4pm when we finished...the cars they had showed us were $100 or more over the monthly price and we needed an additional $500 down to get close. The management does a definite bait and switch!! NEVER AGAIN!!

EricJM

Aug 30, 2016

At first my experience wasn't so pleasant due to a little mishap where the dealer mistakenly sold the car they had sold to me. But my sales person Avery Diaz and the sales manager went out of their way to make up for what happened by providing me with a better model Sonata and saved me some money on my monthly payments on my lease! In my opinion, they do value their customers and I do recommend business with them.

pammylu7

Aug 28, 2016

Was a great experience, our sales person gave us ideas on what we could Purchase and stay in our budget and get the vehicle we wanted

brinard4

Aug 26, 2016

Could use more finance people than the 2 they have, did have to wait awhile to see someone in the finance dept. As soon as we seen someone, we were in and out.

arc2b

Aug 25, 2016

First Hyundai had the car I wanted, I had test drove at another dealership (they only had white and I was looking for red) so knew what I wanted and my wife and I worked with Obi to get what we wanted and not being sold into something we did not want (as the other dealership was trying to do)

helen.terra

Aug 25, 2016

Purchased a 2017 Elantra; new car. Dealership was good but be prepared to spend the day looking at cars, test driving, haggling over price, and paperwork. Also, really go over the features because I thought I was getting something and did not and double check the mileage of the car and compare to the paperwork.

pistol5658

Aug 25, 2016

My only complaint is that they push a free oil change and wiper blades for as long as you own your car.They dont tell you that you have to spend hundreds of dollars on so called maintenance to qualify.

Taifood

Aug 25, 2016

Maybe the numbers just worked this time or maybe I should give credit where credit is due. I thought the value on my trade in was fair as well as the price on my new pre-owned vehicle. My salesman stayed pretty much in my lane in terms of price range of vehicles I wanted to see. I always asked to see a vehicle that was more the base model to compare and there was no hesitation by the staff to allow me these options.

ciollin

Aug 24, 2016

Excellent from sales to finance everyone was professional and went out of there way to make buying the vehicle a nice experience and would recommend this dealership to others

dnadeau28

Aug 24, 2016

My experience was very pleasant. My sales representative was genuine and listened to what I was interested in. He never made me feel pressured in any way and answered all the questions I had. He waited patiently while I was looking through the different vehicles he showed me and never made me feel like I was taking up his time. This was important to me as this was my first experience of buying a new car on my own. I was concerned I'd have someone who thought I could be talked into buying something I didn't want or get extras i didn't need and he didn't do that. I would certainly recommend this gentleman, at this dealership, to family and friends when I hear of any of them in the market for a new vehicle.

Genesis owner

Aug 24, 2016

Gave this dealership 3 months to make it right and still nothing. Even the General Manager will not reach out. Amazing Car but terrible dealer experience. Buyers beware Since I've been scammed and lied to maybe it's time to let everyone know. When the Finance manager lies to get you to add additional warranties. No one needs to buy additional warranties to secure a loan or lease, but the Finance professionals at First will tell you different. It's illegal and could be legal action not just to the dealer but the Finance manager falsely representing these services. Maybe it's time for a class action???

gizmo11509

Aug 24, 2016

I am very pleased with my purchase. Everyone at the dealership was very helpful and knowledgeable. I would definitely return in the future. Thank you.

Michael Milano

Aug 24, 2016

The sales staff and general manager were clear with the dealerships position. They set my expectation properly and did what they said. We came to an agreement.....What more could anyone want?

morgan.chirico

Aug 24, 2016

i was very impressed with how well Avery went through everything with me. He definitely took the time to see what i really wanted and made sure i was happy with what car i picked out. It was nice to see a newer model from my previous lease with newer gadgets and new apple car play. It took me a while to get used to how things worked in the car, but Avery was very helpful with every question i had and made sure i was happy with everything and didn't leave the lot until i was fully satisfied. I would definitely rank him 1 of the best sales men there!

vanessatruax

Aug 24, 2016

Mark was great right from the start. He wasn't too pushy and met all of my needs. He is very kind and really easy to work with. I love my new car!

sandra.panosian

Aug 22, 2016

Friendly staff James Clanton has been very helpful through the buying process and still continues to reach out to see if there is any else he can help with

wild83jeep

Aug 19, 2016

Very Poor Communication, among the sales and sales managers no communication with customer on items that were promised would not recommend this dealer whatsoever. I'm happy with the car I'm not happy with the service I Received.

Debra Levesque

Aug 18, 2016

August 18, 2016Dear Sir/Madam;On Sunday, July 31, 2016, I went to First Hyundai in North Attleboro, MA, with the intention of purchasing a new Veloster. I chose this dealership due to the fact that they had the car, color and options on this particular Veloster that I wanted. This in itself took over 5 hours to work out the details of the deal. I was promised that the vehicle would be ready for delivery (registered, prepped and cleaned) on Thursday, August 4th, all I had to do was bring my plates and new insurance card with me when I took possession of the vehicle.My vacation started on the following Thursday, I live in Ellington, CT and the drive up to North Attleboro, MA is an hour and a half ride one way, we (my girlfriend and I) were attempting to pick up the car on our way to Charlestown, RI to start our vacation. We arrived at First Hyundai at approximately 2:30 PM to find out that my car was not ready for me to drive off the lot. It had NOT been registered and I was given different excuses as to why this had not happened. I was once again promised that it would be registered on Friday and would be ready for pick up on Saturday, August 6th. On Saturday, August 6th, my girlfriend and I drove from Charlestown, RI to the dealership. When we arrived at the dealership the car was still NOT registered it was at this time that I blew up at the sales manager and basically told him to cancel the sale. He proceeded to give me a number of excuses as to why this could not be done but asked what they could do to fix the issues and continue with the delivery of the vehicle. After discussing the options with my girlfriend we felt that if the dealership would offer me throw in the spare tire package I would still buy the car. This was agreed upon with the sales manager on duty that day. He proceeded to tell me that the parts department would have to order the spare tire package since it was not in stock. I was to pick up the spare tire package on Tuesday when I came to get the car. I already had insurance on the vehicle so I was offered dealer plates in order for me to take possession of the vehicle that day. The dealer plates were put on the car and as I was attempting to leave the dealership I looked at the gas gauge that was sitting on empty. I went back into the dealership and the sales person went with me to the local gas station so that my car could be fueled.DMV in Connecticut is closed on Mondays so I was told the runner would go to DMV first thing on Tuesday, August 8th, in order for the vehicle to be registered correctly and I would be able to bring the dealer plates back and put my plates on my car.As Tuesday afternoon once again we took the ride from Charlestown, RI where we were vacationing to First Hyundai in North Attleboro, MA. I gave my plates to someone so that they could be put on the car. A few minutes later the same person went outside and took those plates off & put brand new plates on my car. When I questioned why I was receiving new plates I was told that Connecticut DMV does not allow transferring of plates to a new vehicle. When I did return my plates to DMV on Wednesday, I was told the plates could have been transferred but the dealership must not have asked for that to happen and that was why I was given brand new plates.One of the other reasons that I did choose this particular dealership is the ability to receive free oil changes for the lifetime of the car which was only offered by First Hyundai. I will probably bring my car there for its first service but after that I plan on bringing it to a dealer closer to home. At this point my girlfriend and I are pass the point of being disgusted and angry at the way this entire fiasco has played out. We have wasted countless hours (more than 15) out of our vacation and over 2 tanks of gas in order to take possession of my car that was originally promised to me for delivery on Thursday, August 4, 2016. The promises that were made to us numerous times obviously meant nothing to this dealership and this is why I would not recommend this dealership to anyone looking to purchase a new vehicle.Here it is Thursday, August 18th and I am still waiting to hear back from either the sales person or the sales manager concerning the spare tire package that was promised to me on Saturday, August 6th which I still have NOT received. No one has called, texted or emailed me the progress on obtaining what was promised to me by this dealership. I would hope that someone would look into this situation and reach out to me with a solution to this problem that should not have escalated to this point at all.Robert Pantanella

famramirez12

Aug 14, 2016

Sales representive needs to carry more focus on customer satisfaction. As a recent costumer, I noticed where they're focus lies and we (customer) can notice.

joepaquette1

Aug 14, 2016

My experience at Hondai was once again a great experience. The service from James Santsaver was friendly,very informative, and without any pressure. He's a very good salesperson. Everything was excellent, THANK YOU.

kelly.dubuc1

Aug 13, 2016

We had a great experience- the staff was courteous and helpful, and listened to our vehicle needs to ensure we got the right fit. We will most definitely be returning for service and for future vehicle purchases!

ftweedie

Aug 12, 2016

We had a good experience at First Hyundai, James Clanton was friendly and very helpful in getting us into our second lease from First. We would definitely recommend our friends and family to use First.

touche6784

Aug 12, 2016

My wife and were in the market for a newer car to replace my aging one. I had been looking at various makes and models and decided that a Hyundai Sonata was going to be my best bet. We are from the Albany, NY area and I quickly found that the selection here was not very good. I expanded my search quite a bit and found this dealership to have quite a selection of used Sonatas within the parameters that I was searching for and most of the cars were CPO. I began to correspond with Deb Casse by email on their selection. She was very helpful at this time and accomodating to my numerous inquiries. I eventually decided to make a 2.5 hour trip to their dealer to look at cars and possibly make a purchase. Mind you, I anticipated this would be a lengthy process so my wife and I actually drove to the area the night before so we could be at the dealer first thing.Upon entering the dealership I was briefly introduced to Deb and was told that Mark would be helping me. He would get a briefing on what I was interested in and we would proceed in just a few minutes. Mark was very pleasant to work with. He understood we had traveled far and would potentially be looking at many cars. He was proud to tell us that this dealer was the areas #1 CPO dealer and took great pride in selling CPO vehicles. We looked at many cars and eventually found a CPO car that was within our price range and had features we wanted. Our trade-in ended up being a bit low but I didnt fret too much as I felt the overall transaction was still good and we decided to purchase this particular car.Our experience was pleasant to this point. However, after this point the sale started to turn for the worse. The person at the finance department was very pushy and was rushing us along. Yes it was near/past closing time but it is not my problem whether or not you have to stay to complete a $20k+ sale. We were offered a slew of extra warranties which we had little time to review and ask questions. Any questions asked would be averted and instead she would ask whether or not we wanted the warranties. We ended up getting some of them as we felt they would be worth it, but we really could have done without the typical car salesman tactics from the finance person. A few days later, we came to find that the dealership had made over 8 separate credit inquires to find financing. We were never asked about the inquiries so it seems that this over zealous finance person took it upon herself to go crazy with the inquiries and negatively impact our credit reports/scores. We now have to deal with each bank to have these inquiries removed due to a staff members irresponsible practices. However, the irresponsible nature of the dealer does not stop here.Upon returning home I noticed that all 4 tires had varying damage to the sidewalls. 3 of the 4 tires had damage that appeared to be from some sharp object like a pick and the 4th tire seemed to have had a long slice of the tire material near the bead cut off. There was no damage to the wheels so it seemed odd. But since this was supposed to be a CPO car I assumed that the dealer would have properly inspected the tire and would have properly addressed any issues. I was very mistaken about this. On my way to NJ to visit family I found one of my tires to have lost over 10 PSI and only knew because of the TPMS. I quickly pulled into a rest stop and refilled my tires. After arriving at my destination and leaving the car overnight I came back to the car only to find the same tire that was low on pressure was not completely flat. I filled the tire up with air and quickly visited my local tire shop. Upon their evaluation they found that the tire had been repaired improperly with a patch to the sidewall and I was fortunate the tire just leaked and had not completely blown out. I had the tire shop inspect the other 3 tires to ensure that I was safe to drive home and found they were OK for the time being. With no other choice I had the tire shop change out the bad tire so I could make it back home. I immediately called the dealer and spoke with Anthony about what had happened. He seemed surprised that my car was sold in the state that I described to him and told me he would discuss with the service manager Eddy Pereirra about this and what happened during the inspection. After numerous phone calls and emails over a 5 day period Eddy had to sheepishly tell me that Anthony would not do anything for me. I find this outrageous that a dealer would sell a car with damaged tires and say they wont do anything despite the immense safety issue it poses to sell a car with tires in this state. One thing to note is that on the checklist for CPO vehicles there is a checkpoint that states, "Tire pressure correct on all four tires/no road hazard damage" which in my mind means that they are checking that the integrity of the tire is acceptable. Side wall damage is never acceptable. I realize that perhaps I should have been more aggressive in this matter sooner, but I was assuming, incorrectly, that this dealer did their job properly. Also, this dealer has taken over 3 weeks to send me my registration for my new vehicle. NY state law requires all vehicles to be inspected within 1 week after sale. I am still driving my car illegally as I have no registration hence no inspection sticker. I hope you all stay clear of this dealer as they have no intention of making good on anything. I will be following up with Hyundai NA as well as all local and state agencies and if necessary taking them to small claims court and filing charges against this dealer and members of their staff.

bljetan

Aug 11, 2016

This is the 5th Hyundai that we have owned and have loved all of them. It is also the 3rd Hyundai we have purchased from 1st Hyundai. You can count on excellent service and value for your purchase. All the people we dealt with were friendly, courteous, and knowledgeable. I strongly recommend this dealership.

cd.sacco

Aug 11, 2016

Avery Dias was, in short, incredible. His attitude and passion for his job clearly shined through when he was selling me my car. His attention to my needs, and to what I was looking to accomplish was very apparent, and his overall personality made car buying a breeze. He was very straightforward with me, and didn't try to push anything on me unnecessarily. If I had the option to work with Avery for every car that I buy, I would take it.

mcnamadm22

Aug 11, 2016

Dereck did a good job, direct, personable, and allowed me to contact him via text which made scheduling a pick up time for my car very easy while I was working.

agoldbergedd

Aug 5, 2016

Can't go wrong with First Hyundai. Very pleasant and knowledgeable. I felt that they worked very hard for and with me. Never felt pressured. Did feel that it was important that I was pleased

cheryl42773

Aug 4, 2016

The customer service is poor. One the paperwork was signed I felt that I was treated like crap. Days and many voicemails were left before I received a call back. Still waiting for answers with the finance department. I wish I had room to write more. I will not go back and will not refer anyone to this dealership.

donna.madden400

Jul 29, 2016

Chris Martin was great to work with. He was professional, knowledgable, and friendly. He helped us with every step of the way with our lease and answered all of our questions. We hope to see Chris again when the lease is up. The dealership is clean, well maintained and has a open atmosphere. The staff is friendly and professional. Thank you for a pleasant experience.

benjamincholee

Jul 27, 2016

Mark Calzo was a great salesperson. He was friendly and answered all of our questions. Best of all, he was never pushy or forced anything on us. My only complaint with First Hyundai is that we hoped to get more money from our trade in.

dbelhumeur

Jul 23, 2016

Avery assisted me in buying my new vehicle, he was professional, pleasant and helped me every step of the way to make sure I was all set to drive off the lot happy. I was also help by David Hamel and I would say that same thing about him! -Amy Belhumeur

johlar12

Jul 20, 2016

This is the 3rd vehicle I've purchased from First Hyundai. Each experience has gotten progressively better. Sales person was knowledgeable and at no time did I feel pushed or prodded. All promises were kept and on time.

merk37

Jul 20, 2016

After doing a lot of online research I had decided to try out the new Hyundia Santa Fa Sport. Going through True Car with Consumer Reports they lead me to First Hyundia. After test driving my new Santa Fa Sport the rest was extremely easy. Price had been set with True Car only had to work out what extras I wanted and my trade in and I was driving my new Santa Fa home for the 4th of July fireworks.

drwmail

Jul 14, 2016

Went to the dealer to look at a used car, and was explained the benifits or a lease with option to purchase, and chose to go with that option after being explained of the benifits

mcmazzola

Jul 14, 2016

Dealer was really nice and easy to work witg., was able to answer all of my questions and showed me how to operate the features of the car. I'd recommend going here

sabrina1azevedo

Jul 14, 2016

First Hyundai works with its customers to make sure they walk away satisfied with a car they love and a payment they are comfortable with. It was my best leasing experience ever! I never felt pressured and was treated with the utmost respect. I will refer this dealership to anyone looking to lease or buy a car again and again.

willson Boston

Jul 12, 2016

Horrible customer service,(Linda customer supervisor a wise Unprofessional deceiving person) she quoted me labor/ parts to fix my AC but my AC still not working. I was charged for asking them to install a rear end kit but nothing was done. The technician repaired the heater core but broke my windshield, Totaling a cost over $1,650.00. They hold my truck from 06/22/2016 to 06/30/2016 to do a horrible work I was told it would be a free multi point inspection only, then I was told if I don't do the work I would be charged over $200.00 fee. Katie no experience with customers, she called Linda & Harold to interrogated me for a relationship to one brother who had a bad experience at the same shop. I asked them what is the problem, they said fallowing protocol!!! REALLY Protocol this people are full of lies, greed, deceiving narrow minded? So when I asked her a question about my damage windshield and other charges they did no want to be responsible. the owner Joe seems gentleman, But he has no balls to lead or correct his employees. It was not an apology from any one, no a courtesy gestured. no a thank you, no a welcome back. I will Not refer a friend or family with few of this clown that I had to deal with.No one could answer my question, the managers LINDA, Harold are a JOKE they must be related or very close friend of the owner JOE to keep their job. .

nafd50

Jul 8, 2016

First Hyundai of North Attleboro Provides a stress free ,friendly environment to purchase a vehicle. James Clanton ,salesperson ,was straight forward ,polite and knowledgeable of the products and answered all of our many questions. We are very pleased with our Tucson and are telling everyone about First Hyundai experience and products.

doiron87

Jul 7, 2016

Mark Calzo made my vehicle purchase quick and painless. He understood that I was on a time schedule to get in and out of the dealership and was able to complete my transaction smoothly and professionally.

gchu33

Jul 7, 2016

Good experience, appreciated the combination of true price with consumer reports and customer service. Thanks I don't have a ton more to say except the people were helpful!

ms.jmar

Jul 7, 2016

Loved this dealership, highly recommended to anyone that I know of that's looking for a Hyundai and love there First For Life Program that they offer for going through them.

pmacrae2014

Jul 7, 2016

Unprofessional is all i can day i cant put into words how bad my experience was from the first step in the door felt like they didnt listen was put down my sales n called stupid

Happy Retirement: Road Trips!

Jul 6, 2016

I met Mark with a coffee in my hand and told him we would be spending most of the day together it was time for me get rid of a 12 year old Sonata. Mark walked me through the lot to find the cars Iiked online, constantly checking that it had the right package meet my needs. He explained finance options clearly both verbally and written (even drawing out how leasing works). Thanks to Mark I am happily driving a 2017 Elantra SE.

Taferr050

Jul 2, 2016

Great staff, I had no problems. Chris, Anthony and Rod were a great deal of help. Best purchase made, fast delivery, quick process. Got in to see Rod that day and got out less than an hour later. Couldn't have gone better. Very pleased.

jackjo87

Jul 1, 2016

As I said on the previous page everyone was friendly and courteous. I would recommend this dealership to anyone looking for one to buy a Hyundai.

BByrnes158

Jun 29, 2016

Some negotiation misunderstanding but the overall experience was very good. I would and will recommend First Hyundai to friends. Looking forward to having our service done here.

calm1

Jun 29, 2016

I gave my review on the previous page. Derek Theriault was very friendly, professional and answered all my questions. It was a pleasure dealing with Derek. I would certainly recommend Derek and First Hyundai to my friends. I love my Tuscon.

catd76

Jun 29, 2016

I worked with Avery Diaz and had a wonderful buying experience at First Hyundai. They were able to sell me the vehicle I wanted a price that was better than other surrounding dealers. Avery was great and I recommend him to anyone looking to buy a car.

rsc49

Jun 29, 2016

visit went very well salesman had some knowledge of our wants and needs advised us as to which deal was to our benefit overall, we leased a sonata to best fit our needs.

pamelafort72

Jun 25, 2016

Would definately recommend james clanton. He was very helpful out of all the sales people we have dealt with in the past and we have bought/leased many vehicles at First Hyundai.

belfastboy39

Jun 22, 2016

Professional and courteous,very happy with my vehicle and my dealings with the service dept bode well for the future,my salesman was very thorough,answering any questions I had,and following up with me on my purchase.

dwystepek18

Jun 22, 2016

Great experience. Was just going in for a quote and was going to visit other dealers and walked away satisfied. Met all my expectations. Vehicle is great.

ivyr1968

Jun 22, 2016

My experience was pleasant and so was all the staff. The process went smoothly. The facility was friendly and i am recommending others to bosit your site

jaime_hill23

Jun 22, 2016

I feel comfortable going into the north attleboro first hyundai location because this is not my first but my second car i have bought from them, great service and great people

bstaffier

Jun 21, 2016

I really enjoy driving my Sonata. Staff at First Hyundai is always courteous and friendly. When I am in for service, I am shown where the lounge and refreshments are.

lindasouza179

Jun 21, 2016

Service was excellent. The customer service was very good in that they explained entire vehicle and showed operating systems of the vehicle. The fact that I have to leave 25 word minimum is not really necessary. I did not have a bad experience.

leecraftbuchanan

Jun 18, 2016

The salesperson listened to our concerns and made accommodation as necessary. After the decision was made it took too long for the person from finance to come get our paperwork done.

bruce.bwf

Jun 17, 2016

This is the third Veloster that I have purchased from Fist Hyundai in Attleboro. As a repeat customer for the past 4 years, I continue to be impressed and satisfied with every visit. Two months ago, I survived a 60mph collision in my second Veloster, but thanks to Hyundai's world class safety design, I walked away without any lasting injuries. The Attleboro First Hyundai team is the best, the First Family plan is unbeatable, and I recommend them to everyone who is looking for a new vehicle.

samanthafaraday

Jun 17, 2016

Sales people are very customer oriented and work hard to make sure your satisfied with your purchase. They honored my True Car estimate as well which was a bonus!

stanlon

Jun 17, 2016

My experience at first Hyundai was very pleasant. Roland took the time to ask questions to find out just what we were looking for. He was very friendly and his main focus was for us to leave there happy.

josaad2046

Jun 16, 2016

I was extremely satisfied with everyone that we dealt with during the process of purchasing this car. They worked with me to get me in a car that was right for me and a price I could afford

joshuaquinnie

Jun 10, 2016

Obi onwuankor is the best deal I've ever dealt with and should run for president. Was honest and showed compassion. Didn't feel that he was only after money. Good heart good karma coming his way. He needs a promotion asap

kennethcote

Jun 10, 2016

First Hyundai really cares. Great people that want to do more than sell you a car. They want to make sure YOU get what you want at a price you both can agree on. Great Job First Hyundai!

lori.nugent

Jun 10, 2016

James was the perfect salesman. He worked hard to make sure I got the perfect car. I am so happy with my car and will definitely be going back to see him to buy my next car

mikegarrity2803

Jun 10, 2016

Very nice dealership, my wife and I will be back to buy a vehicle. the sales people we met were very friendly and nice. this was a nice buying experience.

mshelepo

Jun 10, 2016

First Hyundai dealership has very professional stuff, who provides customer focused sales and technical services. I'm their customer since 2009 and having very good experience to work with them.

msobel622

Jun 10, 2016

A great place to buy a car. My salesperson Mark Berman was exceptionally accommodating. He went out of his way to make sure I was buying the right vehicle for myself, for the right price. I would recommend anyone looking for a car to stop by First Hyundai "First"

mufperki

Jun 10, 2016

I had a very positive experience. James was an excellent salesperson. He was knowledgeable, fair, concise, had a sense of humor and wanted to be sure his customer was completely satisfied. My experience was such that I returned with my daughter and she purchased a car as well.

butchduga

Jun 9, 2016

Second new Tucson - traded in a cherry 2010 Limited - as good a old one was, new Tucson is terrific with 1.6 Turbo. I've always had real good experiences w/ the service department. Buying experience like pulling teeth without pain killers!

TylerBorges

Jun 9, 2016

Can't say enough good things about Mark Berman and the staff at First Hyundai in North Attleboro. True to their word in every aspect of the game. My wife and I leased an Elantra and a Santa Fe in a 4-month period and could never have imagined it would be as amazingly easy as it was. Tell them what you want and they'll bend over backwards to get it done. Go Sox.

zhangtiehubo

Jun 9, 2016

I was given great service by my salesman. Very patient with me being that I have a translator and gave me exactly what I wanted

Justin

Jun 2, 2016

I began my buying process at a Hyundai dealer in NY and, after realizing they couldn't fulfill my request, I ended up contacting First Hyundai over the phone. I was answered by a woman named "Deb" I believe who proceeded to not actually be a saleswoman and gave me false information that prompted me to drive 5 hours down to Massachusetts in the hopes of purchasing a Veloster. I did end up making the deal after MANY setbacks and hoops to jump through. I returned home in NY on a Sunday night (May 1st.) I received my registration in the mail 28 days later after they told me it would take a week. The registration was processed much earlier than that and they held onto it as collateral until I was able to send them the title for my traded in vehicle; something they knew was on the way and, frankly, has nothing to do with a newly purchased car's registration. When I received the registration my 10 day grace period to have my car inspected was almost expired; I had 24 hours to get an inspection in order to avoid my car being on the road illegally and it was the memorial day weekend. I had attempted to contact First Hyundai everyday for a week prior to this and they NEVER returned my calls. I want from a friendly, helpful dealer in NY to a lackluster sales team that did little to nothing to put my mind at ease or help me fill out the paperwork. Overall, I was promised a certain monthly car payment that I barely managed to get out of them at the price of a limited warranty instead of an unlimited one. The convinced me to make a road trip I was uncomfortable with and almost flaked out on the deal. I would not suggest working with this dealership if you are from out of state and don't expect any assistance when finalizing paperwork. The only positive out of this experience is that I managed to acquire the vehicle I wanted from the beginning. A fact that they seemed to have no problem exploiting.

Patti & Bill

Jun 2, 2016

My wife and I recently purchased a Hyundai Elantra from First Hyundai in North Attleboro, MA. Tommy Marchand, our sales person, was excellent. He was very helpful in assisting us to find the right vehicle for our family. There was no pressure and no bull. Tommy was thoughtful, informative and thorough as he took the time to answer all our questions and really made us feel comfortable. Thank you Tommy and thank you First Hyundai.

annebooth175

Jun 2, 2016

I am just very happy that I stopped there on my way to see another dealer cause I never would've got the car I have. Thanks Mark Berman

lorianndunn01

Jun 2, 2016

My review of leasing the Sonata 2016 was a great experience. I have dealt with Derek in the past and was happy to work with him again. I find it comfortable and convenient to have all my auto needs done at this dealership. I would recommend. Thank you for your service.

adar12591

Jun 1, 2016

Everyone was professional respectful not feeling rushed. Make sure you read every page before signing on the dotted line. My car came with some equipment that wasn't on the window sticker and after I signed the paperwork 2 items were added to the paperwork, the problem was solved with a refund check. Thank you,First Hyundai I love my new car

infotek4u

May 30, 2016

The salesman and staff were very polite and helpful. I appreciated the professionalism among the staff. I will use them for my services as needed.

mattbensman

May 30, 2016

My experience with First Hyundai was great. I knew what I wanted when I walked in and Avery helped make sure the vehicle fit what I was actually looking for. There wasn't any high pressure sales tactics to get me to sign, we went back and forth on numbers a few times, for both the cost of the lease and my trade in value until we came to a number we were both satisfied with. Their First for life program is also a major selling point.

njrmls

May 28, 2016

This is the 3rd Vehicle I purchase with Hyundai Motors and I must say all of my experiences have been great. I usually don't get my hopes up because I never know what i'll get approved for, but the staff there always listen to what my needs are and always find me the best deal. We both Win.

dolucri

May 27, 2016

I had a satisfactory experience at this dealer ship, all my questions and concerns were adequately addressed. I would definitely recommend it to my friends and family!!!

scott.cousland

May 27, 2016

I haven't bought many new cars in my life (this is the fourth). Every time I have bought a new car it has taken about 4 hours. Before I step foot in a dealership to buy my next car, the financing will be all set up...and if I'm not done within 2 hours I'm walking out. I enjoyed my interactions with Derek Theriault. He is very good salesman.

susanne.schofield.7

May 26, 2016

Love the dealer ship and the help they gave us.thank you for the deal you have given us.will tell all my friends about dealership

melissa_hydn

May 21, 2016

I had a very good experience. I would recommend this dealership to people. It was extremely busy the day i was there and the staff is very attentive

casinellid

May 20, 2016

Second car I have gotten from First Hyundai, the first was an Elantra that I traded in with over 100K miles and had no major problems, needed a bigger car so we looked at the 2017 Santa Fe Sport and it was perfect, they even added a sunroof for me.. Great experience and would go back again for my next car..

handerson417

May 20, 2016

Experience with salesman was good. The rest of the department was extremely aggressive and kept trying to change/remove agreed upon things to the point I walked out. Once they came up with a resolution to all my concerns, the experience was better.

kolsen9746

May 20, 2016

Great overall experience. Mark took tons of time to detail every feature of the vehicles I looked at and explain all the services and programs First Hyundai has to offer.

mcgannjm

May 20, 2016

I have been coming here for service for almost 10 years now and I find it a pleasure to do so. Always a clean, comfortable place to wait while your car is serviced, people are pleasant and the service is top notch!

lynns126

May 19, 2016

I had a great experience shopping for my elantra. My salesman was great, nice personality, not pushy. Everyone was very professional. Will definitely recommend to others.

ctdemello

May 17, 2016

I enjoyed my experience at First Hyundai and would return again. I am happy with my purchase and will take advantage of the maintenance program at the dealership. Marvin was a pleasure to work with

gwpodman

May 14, 2016

Great experience overall, just had to wait a while to get in the finalize the deal. Chris Martin was a wonderful salesman and very professional!!

areynolds3

May 13, 2016

This is my second lease from first Hyundai and I am very pleased with the straight forward approach. The sales team was very polite and professional and answered all my questions. I am very pleased that they offer free routine service for the life of my lease.

laureny2008

May 12, 2016

Excellent experience. Took my unique situation into account and went above and beyond what they needed to in order to drive my new car off the lot the day I bought it.

Lenny53

May 12, 2016

We drove over an hour to buy this car. First Hyundai. was the only dealer that gave me a good Quote, They also offer me free oil changes and Tire rotation and other things. for the life of the car. None of my local dealers would if talk about free. Our sales person Mark Berman was very knowledgeable , and professional.

rjmelucci

May 12, 2016

A nice bunch of people from Mr "hands" Ruggiero to and including all his crew. My fifth Hyundai purchase; a Sonata from Pride, an Azera from Tarbox and my third Genesis's from First. I refuse to buy anywhere else.

Wayne Hart

May 11, 2016

After shopping many places for a replacement to my money pit Range Rover I came across Mark and Jason at First Hyundai in North Attleboro. I was going just for a trade evaluation and now driving in one of the nicest cars I've ever owned. The Genesis line is so well equipped for much less then any of the German counterparts. I feel like I got a top of the line Audi A6 for the price of a base Toyota Camry. The transaction was smooth and Mark went over and above to get me the exact Genesis at the right price. Before you drive BMW, Audi or Mercedes try a Genesis AWD for hundreds less a month.

donna.depointe

May 10, 2016

This is my third transaction with First Huyndai. I felt this was the best ever. I am very satified with Roland my sales associate and the time that he took to show me around and discuss financing. I would definately recommend any of my friends and/or family who was looking to purchase or lease a vehicle to come to this particular dealership.

ferivan76

May 10, 2016

I am very happy with my new car. I will definitely recommend this dealer to my friends. I waited to long to get a new car I could have been driving a beautiful car a long time ago.

bgpearce1982

May 9, 2016

Excellent staff, fair negotiation of price, and comfortable buying experience. I will highly recommend First Hyundai to any friends/family that are in the market for a new Hyundai. GREAT CAR BUYING EXPERIENCE!

mjrobnsn

May 9, 2016

This is my 3rd vehicle I have purchased off First Hyundai and my 10th Hyundai I have owned. I continue to do business with First Hyundai because of the professional attitude and no pressure sales approach. Always makes a large purchase (such as a vehicle) more comfortable experience.

dtormerod3

May 6, 2016

Roland was knowledgeable, and listened to my needs for a car. I had a time limit that he adhered to. He worked with me on price according to my budget.

kkoutsis

May 6, 2016

Would highly recommend First Hyundai, everyone was professional and not pushy at all which was a pleasant change. I'm very happy with my experience there.

Bill and Cheryl

May 4, 2016

My husband brought our Elantra down for its scheduled sticker which is free if you come back there. In talking with a terrific guy Chris who was not even on the clock yet he decided to bring me home a 2017 Sante Fe sport. I am in love and it was so easy. By one in the afternoon I was driving around in my new car which I love. We worked with Chris Antone who was more than awesome, kind, courteous, knowledgeable, very up on the cars and could show us how to use all the features and then some. I would go back to him every time I need a car.Serena Mariani did all of our paperwork. She was quick and efficient and very personable to work with. Never once did she mind our million questions.

Jeanne B.

May 3, 2016

I recently purchased a 2016 Tucson Sport 1.6 and love it. Extremely comfortable and quite to drive, gas mileage on highway trips reached 32.9!! The salesman was James C. very knowledge, personable I highly recommend First Hyundai & James to any friends & family.

Danielle

May 1, 2016

I feel very welcomed every time I bring my vehicle in for service. Staff is very knowledgable and I have never came across a issue scheduling a appointment and leaving in a timely manner. Thank You

Bethanymlv

Apr 28, 2016

I have a special needs daughter who is on hospice and I required a dealership that was flexible, dependable and patient. I found both the online and on-site service excellent. We visited several dealerships but came back because they were the only ones willing to work around my schedule.

Juan

Apr 28, 2016

I was please with the attention that I was treated. I highly recommend mr Ronald and his highly knowledge of the product and the way I was approach.

Lenny53

Apr 28, 2016

My wife and I need to replace our "04" Elantra GT, After checking other dealers We drove over an hour to buy from First Hyundai. They grave us a great price on a 2016 GT.and all the free stuff ( like free Oill changes and Tire rotation, and others that our local dealers would give us. Our salesperson, Mark Berman, was great he was very professional and knowledgeable. He showed us how we could get a better deal by leasing for three year . Then we could buy it ant the end if we wanted to. Mark also answer all our questions . I have bought a few cars over the years, but this was the easiest, . Mark never made us fell under any pressure to buy the car. and that was nice.

Terrie

Apr 28, 2016

Chris AAaqantone was my salesman when my daughter & I went to just look at vehicles after receiving a flyer in the mail. I have to say that we had a great time. We had more laughs & joking around with Chris. He is such an outgoing person and that's what a salesman should be like. We ended up leasing a 2016 Hyundai Tucson. I couldn't be anymore happier.

Happy repeat customer

Apr 27, 2016

Last year, I had leased a 2015 Sonata, needless to say, I didn't get a good deal. After a lot of hard work, and a job change, I went back to First Hyundai, and was blown away. I knew I had to come up with a good size down payment to get what I wanted, and I did. James Clanton was above and beyond for sales, in contrast to my last sales encounter. He pulled the vehicle I wanted right up to the front door, worked with me to get the payments I wanted, plus a few add-ons, to protect my new vehicle. I could not be happier, I am going to tell all my friends and family to go to First Hyundai.

Johnstone Family

Apr 27, 2016

We had been looking at used cars and as we were in the area, we decided to look at First Hyundai. When we were there we were met by a very friendly salesman by the name of Mark. He listened to what we were looking for and then gave us ideas of what he had in stock. He then took things a step further and gave us other suggestions, lease instead of buy, etc. He worked hard to find us a solution that we could work with in our budget. When the decided to go ahead and lease from them, Mark and all the other staff were excellent in their friendliness and their knowledge. They answered every question we threw at them easily and thoroughly. The pick up of the car went just as smooth and we were in and out quickly and easy. If I had one tiny complaint, it would be that there wasn't much parking available. But that was probably because of huge inventory they had on the lot. I would highly recommend First Hyundai if you are looking for great, knowledgeable and friendly service.

cykelly

Apr 26, 2016

The salesman answered my questions, made the process bearable. Everything moved along in a timely fashion and I felt confident when I left the dealership.

jwall

Apr 26, 2016

I know this review is 5 months late but I want to voice my overall satisfaction.I came in to First Hyundai after finding out about the place from my mother. I was at a competitor which I bought my first car from. It was not the best car buying experience. I went back again and the buying experience was terrible. I walked right out. You know the saying "Screw me once shame on you. Screw me twice shame on me". Anyways, I went in and spoke with James Clanton. He was very professional and showed me the exact car I wanted. He sold me a car that was $2000 more than the competitors only because of the added accessories. He sold me the car for $300 less than the competitor and the finance team worked with me to get my payments manageable. Overall one of the most stress free and pleasant experience. I love having his information handy on the key chain that he gives and I even got a Thank you card. KEEP UP THE GREAT WORK!!!

shogue5

Apr 26, 2016

I am happy with the quality of service which Avery Diaz and First Hyundai provided. I would high recommend this dealership to anyone. I love my new car. I am very happy with the benefit of free oil changes and free car inspections for life

milyons22

Apr 23, 2016

Very professional atmosphere and took care of all my needs. Great sales person awesome suv ,couldn't ask for a better experience when buying a car.

Cassy

Apr 22, 2016

I went to get a recall kind of service done, it was very easy everyone was nice and friendly smooth visit.. Knowing how a dealership can be I highly recommend First Hyundai after my experience I love my Hyundai 204k and still runs great.. Definitely going to get another Hyundai down the road but mine is great right now and I still love it 10 years in..

mjboutin70

Apr 22, 2016

Leasing my new Hyundai was a very good experience. I will definitely recommend dealership and salesman to family and friends. The service is excellent as well and done correctly and efficiently.

Car 123

Apr 21, 2016

Excellent salesmen, David Hamel and Avery Diaz. I leased a new car for my wife to surprise her and these salesmen helped me get her a great car.

Emw03110

Apr 21, 2016

Our sales consultant Chris Antone was awesome. I was very needy and had many questions. He was patient and provided me with everything i wanted.

thomas curran

Apr 18, 2016

This was my 4th certified auto from First Hyundai in 6 years . In those years I dealt with Anthony D Coccia Jr . He is now the General Sales Manager .when I came in 2 weeks ago my wife's 2007 Sonata was totaled in a car crash .I was passing by the lot ,Anthony was out side talking to a salesman noticed me and remember my name ( I have not seen him for at least 2-3 years ) he was very concerned about my wife and assured me that as soon as insurance claim was work thru , he would personally help find a replacement . True to his word we found and purchased a certified 2013 sonata . All of the service that we have done over the years have always been friendly ,even when I may have disagreed with a issue ,the service manager was right there and we work things out .i have never left the dealership feeling disappointed. When my wife has taken the cars for service ,she has also been treated with fantastic service . We are First Hyundai customers always . Again Anthony thank you for your kindness first and your salesmanship .

Christina Vieira

Apr 16, 2016

I've come here several times for service/repairs and I wouldn't go anywhere else. Staff is excellent and friendly. Customer service is amazing. Always a huge help with anything I need. They always take care of me. Good to have a place you can rely on to take care of your car.

ftnancy

Apr 14, 2016

Idle was bad, car kept veering to the left, only 40,000 miles, needed new engine? This all started in February and March. I really loved that car, especially the style and color. [Left it there on March 20th] Had loaner for 3 days and would have had to hold on to it longer as the problems were not fixed yet. Did not feel comfortable driving a car that was not mine and I felt that I could not trust my car from that moment on. So purchased this 2016 Elantra SE, gray which is very nice. Miss my leather heated seats right now. Did not have the extra money to invest in having the heated seats put into this new car at this time. My daughter also has a 2011 Elantra that ended up having her engine overhauled a week after I put my 2011 in the shop. She also had a little over 40,000 miles on her car. She got her car back after a couple of weeks. Luckily we both were just under the 5 year mark of ownership of our cars when the problems occurred. We had purchased them when they were brand new. I really think that someone should look into the fact that maybe the 2011 Elantras may have an engine problem at 40,000 miles. I really would have liked a little more trade in value than I received [or at least have the heated seats put in at no cost to me] because I feel that the car should not have had all those problems with that low mileage on it. I only drive back and forth to work every day which is only 4 1/2 miles from my home one way. Travel to the Cape in the summer months. In closing, I really like the looks of the Elantras. Not crazy about the grill on the 2017 Elantras, so that is why I purchased this left over 2016. I have noticed that this car rides better than my last car. I really do hope that you do some sort of survey on the 2011 Elantras and see if there have been others that have had engine problems or veering to the left [even after alignment]. Again, my salesperson, Roland, was very helpful and considerate.

cstoehr66

Apr 12, 2016

Love my car and I love the service contract. The service contract was the second factor between my new Azera and my other choice - Chevy Impala

Fogged up windows & laughing,

Apr 12, 2016

At the beginning, I dealt with David Hamel through the internet. He was very professional and informed.He introduced me to both Mike Messina & Chris Antone. These guys are a great asset to the dealershipand Hyundai. They are professional, have knowledge of the process, and a great sense of humor !!Other dealerships could learn a lesson from First Hyundai and it's staff !!!!!

patsfanri1

Apr 12, 2016

Purchased a Hyundai Sonata Plug in Hybrid...car gets unreal gas Kildare and allows you to choose gas or electric or both. The dealership experience was good overall. I did have an issue with one feature that should have came with the car but dealership worked with me to make sure the deal went smooth. Make sure you read the blue link app features and fees as some things aren't free as you may be lead to beleive they come with the app.

disanto_53

Apr 7, 2016

I had a great experience at First Hyundai and have leased my first car. Love the staff and the professionalism that everyone had. Would definitely recommend!

jalmonte113

Apr 7, 2016

David O. Was a delight never made us feel obligated to purchased explained everything in detail. Very personable easy to talk to also Serena M. In financing was great! Over all we had an awesome experience at first Hyundai!!!!! ???

l.underwood

Apr 5, 2016

as a whole it wasn't bad I was there way too long 5 hrs unacceptable. amd ,y issue with the guy that had to take issue with my other bills that didn't concern him I liked my customer service rep

lovebetty889

Apr 5, 2016

The purchase of my new vehicle was flawless. From start to finish i was treated with true professionalism. My salesman James was kind and understanding to my needs. First Hyundai was a great experience for me. Will defiantly tell everyone i know.

mikegodin256

Apr 3, 2016

5 star from start to finish especially seeing it was after closing . MET sales person as he was leaving for the day,and he assisted us and no pressure at all.

hot4526

Apr 1, 2016

James was great to work with he was very professional. My new car was delivered with no stress! I Highly recommend first Hyundai as a dealership to do business with!

car buryer

Mar 30, 2016

First Hyundai is 150 miles from my home, but the pricing was worth it. This was my second car purchased from them. Thanks First Hyundai and Mark Berman.

jessandsean10918

Mar 29, 2016

Just have to start with thank you, everyone was super friendly very helpful I have to say best car dealer ship me and my husband look into for are new car. Our sales consultant Chris Antone was amazing he was very organize answer all our questions he was upbeat to get us what we wanted for the car we fell in love with very nice and super helpful so a big thank you!!! We highly recommend this car dealership. Thank you again! Sean and Jessica Jackson

todddimillio

Mar 29, 2016

great experience great salesman James promised my dad floor mats for a car he didnt even buy their. And paid out of his pocket. That's what I call customer satisfaction and going above and beyond the call of duty. Thanks James

jsluciano

Mar 28, 2016

Replacing my previous leased Tucson with the new Tucson. First Hyundai proactively contacted me because I was quickly approaching the number of miles that I had included in my previous lease. They gave me a fair price with the new lease with additional miles on a new 2016 Tucson. They had my best interest in mind throughout the whole negotiation process. Good buying experience.

patrickstepien

Mar 28, 2016

Christopher Martin went above and beyond and exceeded my expectations! I will always recommend First Hyundai to others, and I will also tell them to ask for Chris!

chrism.hyundai

Mar 24, 2016

Great service, great people, great experience, overall had a smooth hassle free experience, love my new car and the price , couldn't be happier. Loved all the people here they were very nice.

lyneis

Mar 22, 2016

I was very unsatisfied with the experience of negotiating the price for this car. I told the salesperson in no uncertain terms that I was only interested in financing the purchase if the interest was 1.5% or less (otherwise I would pay in cash). He took my financial information, left the room, and came back and told me that after speaking to his finance people this interest rate was very possible. Later, after I commit and hand over $5000, the finance person tells me that the interest rate is 3.5%. I have excellent credit - so there is absolutely no way that 1.5% was even in the realm of possibility. Furthermore, he had never discussed this with the salesperson (despite me being told to the contrary), and stated that I should not have even been quoted an interest rate. All the salesman needed to say to me was that the interest rates were market rates (ie no incentives) - and I would have known 1.5% didn't exist. Instead, he lied to get me to finance, so that the dealership could take the rebate available only through financing and use it for their profit. I can't decide whether I should never return to this dealership for service, or make sure I come back for 15 years to make sure that I get every last drop of the free oil changes they're offering. I would have let it drop, but the hassle of dealing with financing, getting the title, etc. for a car I wanted to pay in cash is aggravating.

tripod0224

Mar 18, 2016

Great place to buy a car very friendly and helpful tool care of every request I had from cleaning to making sure I was comfortable

kerlie15

Mar 17, 2016

James helped me found a vehicle that met my needs. The staff was friendly and professional, and helped me get a low interest rate than the one I had. I would recommend them to family and friends.

honeykoch

Mar 15, 2016

We were happy with our experience. The registration for out of state took longer than expected. Overall were pleased with our lease. Very pleased by all of the first Hyundai benefits.

jivaratnam.sj

Mar 15, 2016

Just went there to find out how much my husband's car was worth but ended up trading it for a new sonata. The salesperson James was that convincing and do not regret our decision.

arstevens10

Mar 11, 2016

Salesman was completely professional and helpful. Some dickering with finance over the price of the lease, which I'm still befuddled over. However, happy with the current lease price and overall service.

cconroy8180

Mar 11, 2016

James was fantastic! He answered all of my questions gave me exactly what I was looking for! I will absolutely come back when I need a new car because he was so great!

mugseymfm

Mar 11, 2016

The total experience at First Hyundai was awesome. I first received a call from David Hamel because I used True Car. When I entered the dealership I was greeted by Dave Perez. Dave did a great job start to finish in the purchase of a Sonata. I then dealt with Mateo in financing and everything went smoothly with him.

JENIFERBROWN5572

Feb 16, 2016

My old car died and I needed a reliable, safe vehicle for my family. The Elantra has been a wonderful fit so far. Exceeding or expectations on compatibility.

kfoley9292

Feb 15, 2016

Barbara and I couldn't be more satisfied with the staff at First Hyundai. From the point I was first interested in the 2016 Elantra I bought as a walk-in with the Elantras information and my mind set on that vehicle. Chris Antone Id give him all 10s he greeted me at the door he was very helpful and at no time did I feel pressured by any of the staff. We sealed the deal in less than 2 hours including test drive with no haggling on price or finance. We came back that Saturday to pick up car and everything was ready Rod in financing had even gotten a better percentage then was quoted along with the best warranty in the business it was a win for my family and I. I would recommend First Auto group to anyone without hesitation. I was done and had my New Elantra to drive home in less than 2 hours. The short time frame we had at dealership was important because we had to young children with us 2 and 5 and the staff was fantastic and understanding with the chaos that small children can bring into picture. Again I would send any of my friends to do business Chris is the best salesman I have dealt with in a long time and that is coming from a former Hyundai salesman from way back in 1992. Chris Antone is the best and we will be back when the time comes for us to upgrade my wifes vehicle. V/RKevin and Barbara Foley

NADIA8806

Feb 10, 2016

James was extremely patient and intuitive in the needs and wants in what I was looking for in a car. Everybody was upbeat and kind in the dealership. I've leased and purchased 3 cars through this dealership throughout the years and would definitely come back again.

DQUINN27

Feb 9, 2016

My salesperson was excellent and communication was clear. Derek was one of the easiest sales people I've had to deal with at a dealership ever. Usually you have to spend loads of time going over nonsense. The transaction was fast.

SANDHEARTS

Feb 4, 2016

Although buying a new car was something I was not planning on doing at this time everyone at First Hyundai was very helpful. The car I traded had just been paid off when the 2011 engine recall claimed it. Even though it would have had a new engine when all was said and done, I decided to take advantage of the rebate offered because of the recall. After many emails with David I finally decided to make the step and drive away in a brand new Sonata ( my 3rd Sonata). Derek was very helpful in helping me decide on what options were most important to me. After narrowing it down with price and options he believed the Sport model was exactly what I was looking for. He was right and I am enjoying every time I get behind the wheel. Thank you First Hyundai and Derek for everything.

BOBKATBAILEY

Feb 1, 2016

Friendly, professional and helpful. Salesperson was excellent and presented himself a gentleman. He made me comfortable making the sales experience a pleasant one. He made sure that the features of the vehicle were explained and made easy to understand.

JOSIAHSHUMAKER

Feb 1, 2016

The dealership was great and my salesman was great very professional. I would good back and by all my cars from James Clanton. Also the little key chains he gives out is a step about the rest and his thank you card was great. Most salesman forget you after the sale not James thanks again

Jackie C

Jan 27, 2016

Worked with Dave Hamel and Mark Benevidse when buying my car. Great guys and very helpful. Made sure my visit was as painless as possible.

Suminski11

Jan 26, 2016

My lease was over in January of 2016, from July - November I received weekly calls attempting to get me to come into the dealership stating that they would be able to get me into a newer car for cheaper. After I started to ask more questions about this newer car for less, I was told that was not really true they just wanted to tell me my end of lease options. Once I was actually able to go into the dealership I arrived on time for my 2:00 pm appointment, I was given a tour of the lot, none of the cars on the lot fit into what I was looking for nor were they a better deal than buying out my lease. So when the walking tour was over I was told by the manager that the best option was to purchase my lease, at the time I appreciated the honesty. So I asked to start the paperwork. I get it, and accept some responsibility for the terrible idea of going to a dealership on a Saturday but since I had made an appointment I had higher hopes for how the meeting wold go. The paperwork was filled out, my loan was approved, I asked for an automatic starter to be put in and was told I was actually told 'No, since you're not really buying a car, well you're buying a car but not one from the lot.' At this point I just needed to wait for finance, and since I was buying my lease, every other person in the dealership and even someone who walked in while I was waiting was able to go into the finance department before me. I felt as if, since I wasn't buying a car that was on the lot, I wasn't treated with the same level of urgency as the other customers buying one off the lot. When waiting for financing for almost two hours I was told that it was really busy, which I completely understand but I had been told I would be the 'next person' for the last hour and half, and honestly did not feel like they valued me as a customer as I was just purchasing my lease. I expressed my frustration while in the showroom, I was given two options, wait or sign paperwork on the showroom floor. As I was unsure of how much financial information would be disclosed I chose to wait. When I did finally get into finance I was told I would have my registration within 7 days, after 10 days I called the business manager, Serena, who gave me her contact information. No call back. After about two and a half weeks I was finally called by the sales person who helped me and never any follow up from the business manager. My overall concern is the lack of follow up after I agreed to purchase my lease, also the lack of respect that I really deserve, at the end of the day I was still purchasing a car from First Hyundai and it seemed like I was more of an inconvenience. When I leased my car 3 years ago I specifically chose to work with First Hyundai because of the reviews and I had a great experience my return a month ago changed my opinion a significant amount.

Liz1

Jan 18, 2016

From the initial call to the final details of my purchase, I was impressed and, more important, extremely satisfied with my purchase at First Hyundai. The staff did more than just try to entice me to the dealership to see "a" car, rather than the one I wanted. They treated with a warmth and professionalism that I've never experienced purchasing a car. With six cars behind me, I was expecting the hard sell with a pack of lies that would eventually sour whatever purchase I made. NOT so with First Hyundai!! I spent some time talking to David by phone, so they knew exactly what I wanted before I went to the dealership. I was assured that I would leave with a deal.Absolutely correct!! Andre, my sales manager and Pedro, my sales person, were in touch with my needs as a buyer and worked hard to ensure that all promises were kept and then some. I will be go back to this dealership for many years to come, including service and trade-ins. I highly recommend this dealership and the sales team. They are in tune and in the know about what customers need and want. Kudos to them for a great car purchase experience. The Santa FE SE I purchased is fabulous and better in many ways than other cars I test drove in the same class. First Hyundai stands alone with the added benefit of a savvy and personable staff. They can't be beat.

PatsFan

Jan 17, 2016

I recently bought a Tucson Ultimate edition and was treated very well by sale person named Mike. He was very professional,helpful and considerate throughout my buying experience. He treated me as if I was a friend which is very unusual. I didn't feel pressured at anytime throughout the buying process. He has even continued to take time to help me the following days to get it in to ensure it got the latest ecu updates. I stopped in today because my heat not working properly and he came out to look at it for me even though it was a Sunday and service department was closed. I'm very impressed with Mike's customer service and will continue to shop at First Hyundai in the future.

LSSALISBURY1223

Dec 27, 2015

I had a very positive experience.The employees I worked with were very helpful,polite and easy to get along with. I have no complaints at all.

C.A.GOBEILLE

Dec 23, 2015

I was called to potentially sell my car, 2011 Hyundai Sonata Hybrid. Process was long and arduous. I spent 6 hours in the dealership and 1/2 hour on the phone to finalize a deal. Another dealership offered to give me a price over the phone for approximately the same final price we settled on. I am very satisfied with my new 2016 Hyundai Sonata Hybrid. My daughter will also be looking for a new Hyundai in 2016. I hope First Hyundai will offer a more efficient process. I plan to service my car at First Hyundai, but will not work with Jeffrey Gabriele as he has demonstrated gross incompetence in the past. Chris Antoine was delightful to work with.

DDES1234

Dec 20, 2015

Very friendly nice to work with I would go back there for another car when I want to trade this one in about 4 years. Hope they keep up the good work

SANDERSON109

Dec 18, 2015

I hate buying cars but the group at first Hyundai made it simple and easy and made this the easiest car buying experience I will definitely send all my friends and family there

BVACA7

Dec 15, 2015

I loved having Derek for a second time buying a car. He was great! Everything came out how I wanted and everyone was great and helpful

PAULAMARIE47

Dec 13, 2015

Very, very happy.. I get a lot of praise for my car. I tell them it came from First Hyundai. I recommend Dave Perez to wait on them.

YOUNGDEYOUNG

Dec 13, 2015

My experience was great, he was able to answer all my questions, did not pressure me and even stayed late with me! He kept me informed all the time. Overall great experience!

true story

Dec 8, 2015

they ask you for money down before they get you approved and delay refund for weeks.when you ask about your deposit back they never care or try to rush it to you.real bad system and bad service

C.ELIASEN87

Dec 7, 2015

Respected my time with the scheduled appointment that I made with David Hamel ( Internet )straight to the point and an unbelievable deal Anthony Coccia and Andre Mendes ( Managers )Made sure that I bought the vehicle that I wanted rather than needed - Derek Theruault ( Sales )

JEFFREY.WALLACH

Nov 28, 2015

Let me start off by saying that I had a bad experience at a competitor 10 years ago when I bought my first Hyundai car, a Sonata in 2005. The dealership started to get better so I continued to do business with them. I even stated I would do business with them again when it came time to buy a new car. I went in with a price they quoted. I did not see any disclosures that stated that the price included other rebates that I was not entitled too. The price ended up $2,000 more. They said 1 rebate expired which was $500. Anyways the car ended up $1500 more. I decided to go into First Hyundai on the advice of a former co-worker. I met James Clanton and he was easy going and friendly. He got me in a car that was $2000 more because of added accessories and my final price was $300 less than the competitor. Plus what really sold me was the First For Life program. I just hope no surprises come from that but I will find that out when I go in for my first service. I believe I found my new dealership.

DAP19550

Nov 20, 2015

Everyone was very helpful and courteous. Would recommend this dealership to anyone. Mark Benevidse was extremely helpful with the getting us the right price that we could work with. Love my new car.

jennypew

Nov 20, 2015

I got a flat on 495 and decided that I wanted to purchase a new car rather than put any money in to my 2008 Mazda.While my experience with First Hyundai started out somewhat negative; Lindsey Iacabbo called me the next afternoon and answered all of my questions clearly and sympathetically so I returned that night to purchase the car I really wanted but had walked away from. On my second visit I worked with Mark Berman and he was amazing. He thoroughly went over the car that I planned on purchasing and took me out for a second test drive and made sure that all of my questions were answered. I hope he stays at First Hyundai so I can purchase my next car from him.The next phase was financing and Mateo Riz worked some sort of voodoo and got me an amazing rate, much better than I anticipated! I walked in at 5:30 and Mateo and Mark worked much past closing time and I was able to leave with my new car that night! Mark helped me move everything out of my old car and went and filled the tank on my new car while I was signing the paperwork.I will definitely be returning to First Hyundai for all of my service (it's included in the purchase!!) and buying needs. Thank you to Mark and Mateo for such an amazing experience!

luvmicar

Nov 19, 2015

We recently purchased a pre-owned vehicle with Derek's help. We are from out of state. Derek and the people at first Hyundai got the car registered for us and ready to drive back home. This is one of the best car buying experinces we have ever had. And we love our new car, thanks Derek!

BDELLS5

Nov 18, 2015

This is the 2nd Hyundai that I bought from First Hyundai and I have to say they were very helpful and professional. I am very happy to be a returning customer. I felt that matter a lot to these employees as much as it did to myself.Thank you for helping us buy the best car for our family's needs!!!!! I hope to stay with this company for years to come!

kane3one6

Nov 18, 2015

I started by speaking with First Hyundai's online department and was able to finalize a deal in 20 minutes over the phone. I drove to the dealership the next day and all I had to do was sit with David to go over the features of the vehicle and started signing the paperwork. There were no games and I received the deal promised on the phone. I was leaving with my new vehicle in less than 2 hours. Andre, Lindsey, and David made this the easiest transaction ever for purchasing a car. I will be back in 3 years when my current lease is up. Great dealership and great people.

DAVE_AND_CATHY

Nov 14, 2015

First Hyundai really took care of me, I know when I'm in the market for a new car there's only one place to go First Hyundai. I'd recommend contacting James Clanton if your looking for a salesman who will go the extra mile for you!

Divya Schillar

Nov 7, 2015

super rude representative, i asked for sales, she started making fun doing some calculations on my offered price, they just don't appreciate customers looking to buy cars from them. i was referred to this dealer by a friend ... NOT going to buy and will never go again.

Jcreepin

Nov 7, 2015

Crooks!!! Worst car buying experience I've ever had. The sales and finance people were rude and the only reason I bought the car was because of a friend who works there. .. but even that didn't help when after 3 months my 2 year old car needs a couple thousand worth of repairs that I couldn't have caused. And like usual the only guy who can approve any work on my car refuses to answer or return calls. . I will never buy or recommended anyone ever shop there. Don't throw your money away

kcybulski

Nov 2, 2015

I went in for general service on my 2012 Sonata SE and left with a 2015 Sonata which does everything except cook me breakfast. I really do appreciate the effort made by Mark Berman, Andre Mendes and Mateo Riz to keep my payments the same while helping me work on chipping away at the negative equity that I have been carrying. Although I was a little nervous about my 1st leased vehicle, my new 2015 has every bell and whistle under the sun. I truly feel special driving my new car. Mark spent 6 hours with me initially which kept him there way past closing (9:30pm). I never felt rushed. I appreciate his patience and understanding of my needs as he guided me through the process. High 5 to Mark...a true professional.

Kate

Oct 29, 2015

The dealership was a great experience for me after visiting several Hyundai dealership looking for my dream car. Chris , Andre and Mateo was a pleasure to work with. Chris Antone was pleasant helpful and funny. I would recommend this dealership to friend and family in a heart beat.

AJBERUBE151

Oct 27, 2015

The team at first Hyundai is second to none I would recommend them to anyone in the market for a Hyundai thanks Dave you were great

CAM.SCARCHILLI

Oct 25, 2015

This was my 2nd experience with First Hyundai. I had my past car serviced there. There is no long wait time and always did the work requested. The service department is very organized, quick check in and professional, not to mention honest! It was a pleasure dealing with them over the past 3 years and I will look forward to continuing to go there and having my car serviced.

DiFrances

Oct 21, 2015

I knew the vehicle I wanted and Chris Antone worked with me. He was patient and listened to my needs and wants. At one time I thought I could not afford the vehicle but the finance people showed me ways I could afford the vehicle. I ended up with the top of the line and a lot of features. I love my new AWD Tucson.

paige1003

Oct 20, 2015

this was the best dealership ive ever been to! such a great experience here. i recommend coming here and make sure you ask for chris!

CHATTMAN85

Oct 12, 2015

First experience getting a new car was a good one. David Perez did an exemplary job. Knowledgeable and professional. I would recommend this dealership and employee to others.

KAPPY54

Oct 8, 2015

I just wish you could walk into a dealership and not have the hassle of someone trying to sell you more than what you said you wanted. Don't ask what I am willing to pay per month. Ask what I want to pay for the car and go from there.Find cars in that price range instead of playing with financing.

DONNA.TYKS

Oct 7, 2015

Derek was amazing to work with. There was no pressure and he spent a lot of time explaining not only facts about the car but also the great benefits offered by the dealership. It was like a breathe of fresh air not having to be on guard for fear of being taken advantage. I would encourage everyone I know to go to First Hyundai for their next vehicle. Ask for Derek. He's the best!

LEDFAD

Oct 7, 2015

We liked the fact that the relationship doesnt seem to end with the car purchase. Customer satisfaction after the fact seems important to this dealership. We hope that is true.

JULIE.TSOHANDARIDIS

Oct 5, 2015

THIS IS THE RUDEST, MOST INCOMPETENT LYING DEALERSHIP EVER! DO NOT BUY FROM THEM. THEY ARE LAZY AND DO NOT PERFORM THEIR JOBS. THEIR CUSTOMER SERVICE DEPARTMENT LIES AND IS RUDE TO CUSTOMERS. THE MANAGERS FULLY SUPPORT THIS ATTITUDE. THEY ARE ALL SWEET AS HONEY UNTIL YOU BUY, THEN MAKE YOU WAIT EXTENDED TIMES, CALL YOUR PHONE WITHOUT ANNOUNCING THEMSELVES OR BEING THE SLIGHTEST POLITE. INSTEAD OF PROVIDING YOUR CAR THE SAME DAY THEY WILL SAY IT WILL TAKE 2-3 DAYS (NO MATTER HOW LOING IT HAS ALREADY BEEN). THEY DO NOT FINISH OR GO OVER THE CHECKLIST OF ITEMS YOU ARE SUPPOSED TO BE PROVIDED IN YOUR CAR --> MINE WAS MISSING THE FIRST AID KIT. I DO NOT KNOW WHAT ELSE BECAUSE THEY ILLEGALLY KEPT MY WINDOW STICKER. I WOULD NAD WILL NEVER RECOMMEND THEM. THEY MADE MY LIFE MISERABLE, STRESSFUL, AND OVERLY EXPENSIVE. I HAD TO PAY FOR GAS FOR A WASTED TRIP 30 MILES EACH WAY - 60 MILES IN TOTAL (AND EXTRA $12 IN GAS), PLUS $ TO HER SCHOOL FOR KEEPING HER LATE(R) IN THE DAY. IF I COULD, I WOULD RETURN THE VEHICLE AND BUY IT ELSEWHERE JUST TO AVOID THE WORKERS. THEY ONLY SHOWED ME SOME MANNERS AND RESPECT AFTER MY HUSBAND CALLED AND SPOKE TO THE MANAGER ON DUTY. I DOUBT IT WILL LAST. AFTER MY PURCHASE THEY WERE ONLY POLITE TO MY HUSBAND, NOT ME! I ONLY HOPE IS THAT THEY REMEMBER TO BE POLITE AND I DON'T HAVE TO HAVE MY HUSBAND CALL THEM AGAIN OR COME AND REMIND THEM ABOUT THEIR DUTY TO CUSTOMERS AND BASIC POLITENESS. I AM NOT SURPRISED THAT THEY HAVE NOT CALLED TO CHECK ON MY SATISFACTIONS LEVEL.

TANGSTEES

Oct 3, 2015

Thanks for letting me take my time to decide on my car!Amanda was especially friendly and helpful...Took me some time to find the right car!

DEJESUS_JEREMIE

Sep 30, 2015

Very fast and reasonable transaction james clanton was very helpful & made me feel at home worked hard to get me the best deal and color i wanted would recommend the dealer and salesperon to anyone looking for a great deal and awsome service.

LKURTZER

Sep 30, 2015

Mark was great he was so helpful He took the time to go over the entire vechile. Also he let service know the we will be in for the dust oil chance in December

ACX4

Sep 24, 2015

It was a quick and easy, this was my third car at this particular dealership.The reason I came back was because I worked with Mateo Riz, and that was such a smooth transaction he won me back for our new family car. I worked with James Clanton this time who was pretty good also.

MKFISH1365

Sep 23, 2015

Everyone I have dealt with has been fantastic from the sales person to the people in the parts department when i went to get some accessories just a great experience buying the car which everyone usually hates doing

C_JOHNSON523

Sep 22, 2015

Very happy with the service I received! everyone was professional and made sure I got the best deal I could get and made me feel welcomed!

MLEBEAU1005

Sep 22, 2015

Marvin wenz is an excellent employee. He was very friendly with me and my daughter. He is very easy to talk to. I would definitely recommend him.

Mark

Sep 16, 2015

This will be my 5th vehicle purchased on-line. Personally, I have been responsible for leading sales teams originating billions of on-line sales over the years. Billions not millions. I have been negotiating simultaneously with 2 dealerships found on Cars.com: First Hyundai & Braman Motors. On 9/19 I am picking up my car at Braman, because they were professional & responsive. The likelihood I will ever purchase a car from First Hyundai in nill. Here are the reasons why: 1. I was first contacted by three different people at First Hyundai none of them realized what the other was doing. 2. They missed the first phone appointment they confirmed. 3. I finally started dealing with David Hammeltime; who turned out to be one of the most inexperienced, amateur on-line sales rep I have encountered. How am I qualified to make this observation? Remember, this is my job to lead on-line sales teams.

JBOSS02

Sep 16, 2015

My experience was great with the team. I kook forward to returning for my next purchase. I wish my vehicle came with floor mats though.

KELCANDLES

Sep 16, 2015

it was awesome, easy and fun. I want to thank them all for staying after 5 oclock to get me a new car! THANK YOU SOOOO MUCH!!!

NROWE13

Sep 16, 2015

My salesman, James, at First Hyundai was very attentive to my needs. My 2013 Sonata Hybrid had been totaled. I was heartbroken and just wanted another one. I was able to upgrade to the 2015 model, with his assistance. He took great care in making sure I was satisfied with my purchase and that the car was ready for me to pick up when promised. I chose to travel 30 minutes from home to purchase my car at First for a few reasons not the least of which is your post purchase service commitment.I am an extremely loyal Hyundai owner. The 2015 will be my 7th Sonata. I would like to see this type of loyalty rewarded in the future. The $500 was nice. Maybe a bit more for longtime/ repeat customers.By the way, that 2013 Sonata's safety features saved my life when my car was broadsided. Can't say enough wonderful things about Sonata's and Hyundai in general. Keep up the great work.

PHYLLIS.PLUNKETT

Sep 16, 2015

Excellent Customer Service.Friendly and helpful sales staff.Pleasantly surprised by the experience.Mark Benevidse was extemely cooperative and helpful.The vehicle was delivered quickly and in showroom condition.

SUETECH1

Sep 13, 2015

Experience was very good at the dealership when purchasing my new Hyundai Tuscon,Limited.Time taken to go over the varied features. Sales rep, very caring during the whole process.

SHANNONWITEK1

Sep 11, 2015

First Hyundai makes everything so simple and gives you exactly what you want in a car. They help you find the balance of what you want in a car and what you can afford. They are always quick with service.

CGOOSE01

Sep 7, 2015

I came in knowing what I wanted and didn't want and Josh really was invested in finding the right car for me. He was patient, friendly and informative!

RICHARDCABINET

Sep 7, 2015

Thanks Dave and the rest of the team at first Hyundai the professionalism at this dealership is second to none and would recommend them to anyone

ASARAIVA528

Sep 1, 2015

Luisa is the reason I agreed to purchase again at 1st Hyundai, after my 1st experience, and many service fiasco's I promised myself I would NEVER return... However, Luisa is a bright spot and got me to change my mind--she was about my experience, and my wants and needs, not her own. I will look her was again next time I am in need.... a nice perk also is the 1st for life....hopefully the service dept has improved since my last visit... The positive in the service dept definitely is Tiffany though! the 2 of them are assets to 1st hyundai!

SEAN.WOOD0324

Sep 1, 2015

Great experience start to finish. I purchased my first new car here and came back to lease a new car for myself and my fiance. James was great to deal with and would recommend to others and will be coming back ourselves in the future.

MALLERYANDREOZZI

Aug 30, 2015

It was a great experience. They staff was wonderful and we will highly recommend our friends and family go shop for new cars at this dealership.

KAP12031

Aug 29, 2015

The most professional dealership that truly wants the customer to be satisfied with service and price! They have always outdone every other Hyundai dealership I've dealt with!

FATIMADEMEDS

Aug 28, 2015

Very knowledgable, and Curtious staff...no pressure from sales rep. Everything was talked about and shown...this is my second car from First Hyundai...I would def. go there again,.. And also recommend the dealership...over all great ratings!

MOAK

Aug 26, 2015

After visiting other dealerships with icky, over-the-top "car salesmanship" vibes, First Hyundai was a refreshing change. Derek was very friendly and knowledgeable about the cars, but not pushy, so it was a pleasure working with him. Andre and Meteo were also very friendly and professional, and I got the feeling that everyone at First Hyundai actually enjoys what they do. And I love my new Hyundai!!

redhead

Aug 26, 2015

I had a very positive experience when looking for my 2015 Elantra at 1st Hyundai.The sales person Mark was knowledgeable and friendly.He helped me every step of the way from gathering the proper buy-out info on my trade in to setting up my blue tooth for my iphone connection.I have always dreaded buying a new vehicle in the past and felt that all I was promised was not reality and disappointing.I would definitely recommend shopping here.

CL

Aug 24, 2015

Mr. Cimorelli contacted me and went above and beyond to try and rectify my complaint. Due to the fact that he reached out to me and was not happy with the way I was treated, so as soon as the two week period is up with Dealer Rater, I will remove the review. Although, at this point, I do not ever plan on doing any business with First Hyundai.

NYCOULOMBE

Aug 22, 2015

Great overall experience. Would highly recommend this dealership to anyone. FriendlyAnd courteous staff and answers my questions thoroughly. Love the car and payments are reasonable for a brand new vehicle.

RFSCHIFINO

Aug 19, 2015

This is my second vehicle purchased at First Hyundai and have been treated excellent by both sales and service departments. I am sure my next vehicle will be purchased here also.

BILLIEK1963

Aug 18, 2015

David Perez was great I would recommend him to anyone thanks dave and Andre for everything I'm so excited and will definetly refer you to everyone I know

DAVEKELL

Aug 18, 2015

was very happy with the car i purchased from First. I am looking forward to the free perks that you get when buying from First. Derek was great to deal with.

CTbuyer

Aug 17, 2015

Besides not having the car ready after driving 2 hours, the sales people were great. Once deal was roughly laid out, it was like a ghostown. I only had someone speak to me when they asked for the down payment. Then as someone with excellent credit, my financing rate had been switch from what was originally told/estimated to me upon signing.

AKERSX4

Aug 13, 2015

Very happy with my new purchase so far! My salesperson, James, was low pressure but was available to answer any questions that I had. This is my second Hundai and I expect that I will continue to be happy.

BNOTARANGELO10

Aug 13, 2015

Derek was fantastic. He was the friendliest and most outgoing salesperson I had the opportunity to interact with throughout the dealerships I visited. He streamlined the process for me and fully answered any questions that were posed to him. The customer service he provided was superb and others that interacted with us through him followed suit. He definitely deserves to be commended for his outstanding service and dedication. Due to workers like Derek and the rest of the team; I will recommend First Hyundai to others.

TORIRAMOS2590

Aug 13, 2015

Ishmael went above and beyond to help me get exactly what iwanted.He had great customer service and explained everything thoroughly to me. I would recommend him as a sales person.

PROCUTT3

Aug 11, 2015

Mark Benevidse was great ! He explained everything inside the vehicle. Service Department was great and helpful. Had to go back to dealership more than I should have had to. It was almost three weeks before I recieved the vehicle because I was misled and lied to. I do not like dishonesty. My husband and I had to go back to redo paperwork that was done improperly. The price was more than I agreed to. My fault I shouldn't have signed paperwork. Everytime I went up to the dealership I waited and waited and waited. No communication. I did not go to another Dealership closer to me because of people lying to me and cheating me. I trusted the salesperson and he really disappointed me. I like the service department and would go back to service, but I would not go back to purchase, although I do love my new vehicle !!

ICESCHOONER

Aug 10, 2015

Mark was a sufficient salesperson who helped me get as many rebates and discounts as possible. I was a little disappointed that the price we arrived at did not include accessories. Upon further inspection of our agreement, the financial guy pointed out that this was clearly spelled out on the agreement. However, I felt it wasn't made clear verbally. I found myself getting caught up in the moment of accepting a fair price and then arrived to finalize the deal and realized the price had shifted $1000 due to the accessories, so I was a little pissed about that. I wish car dealerships were like Apple computers: one xxxxxxx price and you know what you pay for. It doesn't seem like too much to ask. Maybe it is.

KerryMcB

Aug 5, 2015

I did my homework before going into any dealership so was very prepared and I knew exactly what I wanted. Other dealerships ignored this or tried to sell me outside of what I was looking for. Lindsey Iacobbo and Dave Perez at First Hyundai allowed the process to unfold on my timetable and supported the preparation I had done by answering questions asked and providing me follow up information. Dave made sure I was getting into the vehicle that I wanted and they both made my experience easy and fun. They are a great team and I would recommend them to friends and family all day long!

CZEPHYR

Jul 31, 2015

Luisa is friendly and provided proper assistance. The environment is very pleasant. Finance was handled well. Vehicle pick-up was handled properly. Experience met or exceeded expectations.

LISA HAMEL

Jul 28, 2015

LET ME START BY SAYING -IF WE HAVE BAD SERVICE WE HAVE NO PROBLEM LETTING EVERYONE KNOW , WELL WHEN WE HAVE GOOD SERVICE WE SHOULD DO THE SAME!!!!! I WENT TO FIRST HYUNDAI NOT WITH THE INTENTION TO BUY LEASE OR LEAVE WITH ANYTHING MORE THEN I WENT THERE WITH. I WAS TREATED WITH RESPECT!!! THEY DID NOT TREAT ME LIKE " A WOMEN" WITH MONEY TO SPEND AND NO COMMON SENSE. I LEFT WITH A 2015 LIMITED HYUNDAI AWD AND A GOOD FEELING. I WOULD RECOMMEND GOING TO SEE JOHN AND ANDRE YOU WILL LEAVE SATISFIED. DONT LET THE HAIR FOOL YOU JOHN IS A GOOD GUY!!!! TELL THEM LISA SENT YOU

NICHOLAS20BURNETT

Jul 28, 2015

Everything was satisfactory from the get go. It wasn't too aggressive but they showed that were invested/cared. I would highly recommend this dealership and James Clanton as a sales rep to anyone.

SISY102

Jul 28, 2015

I went into the dealership told Jose Branco what I was looking for and he succeed! The car he showed me and allowed me to test drive is a perfect match for myself as well as my family and our busy sports schedule. We are very pleased with this purchase.

SUZANNEJETTE1947

Jul 27, 2015

I had the best experience at First Hyundai! I delt with Jose Branco as my salesmen, he was a true professional. I would recommend anyone to this dealership!

DJDC1074

Jul 23, 2015

My experience here was good, but not smooth at all times. James was great the battle was in finance, but in the end Mateo made sure I was satisfied.

LOISANN54

Jul 23, 2015

I had an idea what I wanted and what I could spend. James showed me a few choices and I knew I wanted the Tucson. After a little negotiating I ended up with the right lease payment. I love this SUV !

KATHY_AMES

Jul 15, 2015

very friendly. let me have test drive for like 45 minutes. had lots of fun. fair deal. GREAT WARRANTY FROM FIRST.Free oil changes, wipers, tire rotation inspection stickers. LIFETIME WARRANTY ON MOTOR. this is in addition to Hyundai 100,000 mile power train. Can't beat it.

MLORIZIO29

Jul 9, 2015

I found the dealership to be very friendly and efficient in the performance of the sale. I looked at many different auto's. The Pilot,Explorer,and Highlander. The Santa fe was the best for the price. My salesman Julio Ortiz did an excellent job.I felt very comfortable with him, and will recommend him to my friends and family.

NICKPOETHOWARD13

Jul 9, 2015

I drove onto the lot with the car I wanted to get rid of and drove off the lot four hours later with a car that I love at a price that works for me. It all worked out well and I would tell anyone interested in a Hyundai to go to First Hyundai. Definitely a dealership and a dealership family I am happy to be a part of. Kevin the salesperson was a true professional and would recommend him to anyone.

GERMAINE.CHRIS

Jul 6, 2015

First Hyundai had solicited me via the USPS for my 2013 Hyundai Elantra. I was not looking, but once I received the offer, I could not resist.

Diane Souliere

Jun 29, 2015

brought 2016 hyandi elantra from Jose Branco was a very, very good experience and I went with the deal Jose offerred and very nice person.

Helen Ronci

Jun 29, 2015

Derek was a wonderful salesman. He gave great attention to detail and helped me to find the perfect car. He spent an enormous amount of time and had a great deal of patience. He was extremely knowledgeable about every aspect of the purchase process. I would recommend this dealership and Derek to anyone. Wonderful buying experience.

jenm1231

Jun 29, 2015

Ok, so I brought my daughter in to finance a 2015 Sonata Limited. The salesman James was nice at first and Andre was someone I knew from the Raynham location. Andre promised us a price of $259 and then once we got to financing the price increased to 320, yet my daughter probably has better credit then most the guys that work there. It was all a game. The saleman then became combative and kept arguing with me telling me I should give her additional money down to get her the car she wants. Who the heck is he to tell me what I should do? The nerve of some people. Really bad attitude from that point on. Andre then said he would have the owner make a call to Hyundai to get a better price. Never heard from them again. We went to Clay and got the price they promised $263, the limited with the ultimate package. They held true to their word unlike First Hyundai.

TEDCANDILORO

Jun 24, 2015

As we were replacing an Elantra that had been totaled we were very familiar with this dealer. In past dealer employees had been very helpful and cooperative so had no issue in purchasing our new car here. Everyone during this process were very cooperative, helpful and pleasant.

MISSMENYO

Jun 23, 2015

Ishmael was an amazing salesman to work with. He was friendly, professional and helped me find the perfect car to fit my needs. Thank you for the awesome car and superior customer service Ishmael!

Tracy Maynard

Jun 22, 2015

Tracy Maynard - purchased certified 2011 Hyuandi Sonata. I had a great experince. Jose Branco was my salesman. He made comfortable and fit me into to a payment that was affordable. Great experiemce at First Hyuandi.

Matt Johnson

Jun 21, 2015

My name is Matt Johnson and I just bought a new car from First Hyundai. It's a 2016 Elantra, Jose Branco was my salesman. I would definitely recommend this dealership and Joe to my family and friends.

Debora A White

Jun 20, 2015

I Debora A White bought a new Elantra at First Hyundai. My salesman was Jose Branco and it was a great experience. I would recommend this dealership and salesman anytime.

Jim DeGuilio

Jun 20, 2015

Jim DeGuilio and I just bought new 2016 Hyundai Elantra at 1st Hyundai and had a great experience with sales person Jose Branco.

MGAGNON7

Jun 19, 2015

AMAZING DEALERSHIP-PROFESSIONAL, FRIENDLY AND HONEST-DAVID PEREZ IS AN AWESOME SALESMAN. WE NOW HAVE 3 CARS FROM HYUNDAI IN OUR DRIVEWAY FROM FIRST HYUNDAI IN NORTH ATTLEBORO, MA-THANK YOU AND WE WILL BE BACK TO BUY OUR NEXT CAR AT FIRST HYUNDAI!!!

JENNAWINN

Jun 18, 2015

Thank you to First Hyundai and Jose Branco for the seamless experience I had buying/leasing my new car! It was painless and pleasant! I would recommend friends and family to First Hyundai.

katie

Jun 17, 2015

Derek was a wonderful salesperson. Very pleasant and willing to answer any questions I had. He made the process of buying a car very easy. Over all a wonderful experience.

SHERRYSEALELESCANO

Jun 11, 2015

Everyone from the sales person to the finance department, were very helpful. I appreciate their help in finding and assisting me with the purchasing process of my new car.

Bruce Tufts

Jun 9, 2015

I Bruce Tufts had an excellent buying experience. Jose Branco was very helpful and did not pressure us into anything we were bot comfortable with.

Jenna Winn

Jun 9, 2015

my name is Jennifer Winn, i leased a 2015 Hyundai Sante Fe on Saturday June 6, 2015 from Jose Branco and i was very impressed with the service i received and i would recommend the dealership to anyone i know looking for a vehicle.

CLTHOLLISTER

Jun 9, 2015

the salesman kevin was great he went out of his way to help us and the whole staff is great the paper work process went well they explained each step of the way and the registration was ready on time before our trip out of town

Megs7886

Jun 9, 2015

Very professional and friendly staff. I went in with two different cars in mind and they were knowledgable and honest about all my options. Great experience overall!

BACASTASM

Jun 6, 2015

I was very pleased with First Hyundai and this is my 2nd new Sonata purchased there. IT IS A FABULOUS CAR and several other people have bought Hyundai's because of my recommendation.

VICLORIBREAULT

Jun 3, 2015

After speaking with the internet sale manager and scheduling and appointment, we found the staff friendly and informative. I believe we got the best deal possible for our trade and saved money on our monthly payment.

KARENKORN401

Jun 2, 2015

I had a great expeience at firsthyundai. My salesman Dave was great he made the car buying experience very easy I will definitely recommend Dave Perez to everyone I know.

Mark Engelhardt

May 29, 2015

If you want to be treated badly and ignored then this is the place to go. Good luck to you if you have a problem that needs to be resolved. We bought a car that was suppose to be certified but still had multiple things wrong with it, The dealer agreed to fix all the items and it appeared that all would go smoothly. The dealer had the car for two weeks and still did not fix everything. The issue with the windshield was never addressed and the person they sent to work on it wound up cracking it. We placed 3 phone calls to the dealer that day and no return phone call. I finally was able to talk to some one live the next day after being bounced around for 20 minutes. The Service manager told me that it was the Sales managers decision and not his, The Sales manager told me it was not his decision it was the Presidents. I called the President twice with no return phone call. The Sales manager did call me back the next day and they agreed to replace the windshield. Fast forward 3 weeks later, I called two days in a row looking for an update and left messages for the President as well as the Sale manager and no return phone call even though his voice mail states that all phone calls will be returned by the end of business the same day. Finally I called an attorney and explained the situation of being ignored, lied to and basically bullied, He told me he would make a phone call for me, come to find out they did not even bother to call him back. I did however receive a professional phone call the next day with an update. The first one during this whole process. I was told they would be by to pick up the car the next day and leave a car for us to use until our car was returned. The next day they show up to pick up the car, refuse to leave the loaner car and assure my wife they will be back by noon, As you can guess noon comes and goes my wife is stranded at work with no way to go to lunch and then they wind up showing up at 3:00. A call to the dealership and my wife is told that they never said they would leave the loaner car for us to use. I guess I just made that part up. As far as I am concerned this is the worst customer service I have ever experienced in my life, If you want to be treated poorly and bullied then go purchase a vehicle here.

TFRECH7

May 27, 2015

This is my second purchase from First Hyundai. Over the past six years I have been treated well in the service department and always with great respect. I hope others have the same good experience with them.

JASGL

May 26, 2015

I basically came in to test drive, then try to find a vehicle that I had put together on line. I ended up taking a new car home with me. Good car, good salesman, good deal.

KIMD74

May 26, 2015

Very happy with my first brand new car..All the staff is very friendly and knowledgable. I would definitely recommend to Friends and family...Thank you Kim

Michelle C.

May 8, 2015

I went to look at the Hyundai Sonata for informational purposes only. I have been a Toyota owner for over 30 years, as has been my whole family. I always liked the look of the Sonata, but knew nothing about its performance, durability, features, etc. The salesman, Derek T., truly SOLD the car by his professionalism, sincerity, knowledge, and personalized service. He listened to all of my needs and patiently answered all of my questions and concerns. He allayed all of my fears and trepidations about moving out of my comfort zone and purchasing a Hyundai. The service after purchasing the car was exceptional, as well. Derek spent over 2 hours going over all of the Sonata's features, warranties, etc. and reiterated that he would be available at any time in the future for assisting me. I am now the proud owner of a Sonata Hyundai...thank you Derek and First Hyundai!

KellyC

Apr 1, 2015

Best car buying experience in memory! Dave was extremely knowledgeable about the vehicle and patient with all my questions. He went above and beyond to facilitate this purchase for us. I would recommend First Hyundai to any and all who would listen. And I would also recommend that they ask for DAVE!! Lindsay set this up and she also deserves a shout out!! She kept me on task and then followed up to see if we were satisfied, YES, YES, YES!!

Mike

Mar 19, 2015

Worse dealership experience if you want to be cheated shop here. Run like you have ever run before

russproulx

Feb 23, 2015

I just purchased a 2015 Hyundai Genesis and I cannot say enough good things about my salesman Derek and the overall buying experience. No gimmicks, no games just friendly honest dealings and straight up old fashion customer service. I just picked up the car tonight in 22 degree weather and Derek was out in the lot with me taking me thru all the options of the car. I highly recommend Derek and the good folks at First Hyundai!!! A+++++

Rongrav8

Jan 29, 2015

Tiffany, Service Writer, is a credit to your company. Knowledgeable, friendliest, and helpful, that nobody that I have dealt with before could rectify a problem with my wife's remote phone. She also help with the features of the radio from the steering wheel. I purchased the car from you. 2014 SonataRonald GravelineCumberland RIRoberta Graveline, owner

rp

Jan 20, 2015

I can't say enough about the quality and care of the sales man Marvin Wells. I have purchased 6 cars over the years. The attitude, professionalism, and attention to customer service sets him apart from all others thus far.

silva086

Jan 19, 2015

On 12/27/2014 I wrote a poor review because the service department conned me into extra services. I wanted to follow up on my review there.First Hyundai left me a voicemail the next day asking me how my service was. It was a standard voicemail that they leave every body. They left a number for me to call if I wasn't satisfied. Clearly, based on my first review, I was not satisfied at all so I called the number. I explained to the associate what my issues were and she said she'd have a manager call me.I never received a phone call back.Clearly customer service is at the bottom of First Hyundai's priorities. Do yourself a favor and don't visit this dealership.

adam_baptist1234

Jan 5, 2015

I was your typical consumer: nervous about a large purchase, not sure where to buy, and overall intimidated by the process. I went into First Hyundai and greeted by sales rep Dave. He was very pleasant and easy to talk to. He was very knowledgeable about the vehicles and was able to answer all of my questions while satisfying my concerns. I later met his manager Andre who was very courteous and worked hands on with the sales rep to help me find not only my vehicle but also the payment that worked for myself and my families budget.

jennalyn17

Jan 5, 2015

Greeted right away. There was no hassle. They showed us exactly what we wanted. Answered every question. There was no pressure what so ever. Very patient! Id recommend!

stuart18

Dec 14, 2014

The salesman was rude!!! I complained to the internet pre-sales person and she was going to have the salesmanager call me. He never did!!!! Here's the deal, I visited the dealer to check out cars - to either include vehicles in the search or eliminate prior to brining my wife into the selection processes. He wouldn't take me out on a test drive without her. He barley let me sit in a vehicle. The guy was very rude. I realized as I drove off, that he was trying to get me to leave because he had someone else waiting for him. All he had to do was explain what was going on and ask me to work with someone else. I would not have been insulted. At least not as insulted as I was by his snub. And, when I complained after the fact, the salesmanger could have called me!!!!

CoryW56

Dec 13, 2014

Rj was an amazing help for finding the right vehicle for myself and my son. He listened to every detail I wanted in a safe SUV for my family and also respected the financial budget I had to abide by. I couldn't be happier with my SUV that I bought from first Hyundai thanks to Rj and Andre. Everyone at first Hyundai was very helpful and persistent with wanting our business. This is my second vehicle bought through first Hyundai and I would highly recommend future customers to ask for Rj to help you buy your next vehicle! Thank you to everyone at first Hyundai!

CandyGirl14

Dec 12, 2014

I traveled to every New & Used dealership in the state of MA. I was not looking for a Hyundai but went to the dealership to look at another used vehicle I had seen on line. I met with a gentlemen - name RJ. By this time - I was tired of looking for cars and trying to find the best price. All I wanted to know was the price of the car I went there to see... RJ was the calmest, most respectful person I have ever met at a dealership. He was NOT pushy or aggressive at all. He explained to me the benefits of going NEW vs OLD and looking at cars I was not interested in... After spending a few hours at the store and looking at several cars as well as being educated on car buying I was so impressed with this young man I almost bought a Hyundai. RJ knew what I really wanted in a vehicle and the Hyundai was not going to work for me and my family. He advised me on looking else where and even gave me another sales person name to talk to at another dealership. After hearing my Horror stories of car shopping he was really thinking about how I felt. Needless to say I did not end up with a Hyundai - but I did buy a brand new vehicle of my choice and I am very happy with it. If I could I would have bought a vehicle from First Hyundai - JUST BECAUSE OF RJ.... I have referred several friends and co-workers to First Hyundai to talk to RJ and I will continue to.... I told him I will be looking for a used car soon for my son's first car and I am sure RJ will be able to help me....Thank You first Hyundai for having a such a Unique and Caring salesman like RJ!!!

nita58

Dec 12, 2014

I WOULD HIGHLY RECOMMEND FIRST HYUNDIA IN ATTLEBORO, MA I ARRIVED AT THE DEALERSHIP AND WAS PLEASANTLY GREETED BY RJ. I WAS NERVOUS ABOUT PURCHASING A NEW CAR, AND RJ MADE ME FEEL REALLY COMFORTABLE ABOUT MY DECISION, HE WAS HONEST AND STRAIGHT FORWARD AND VERY HELPFUL.. I CAN'T FORGET MATEO HE TOO WAS A BIG HELP WITH MY PURCHASE.. THANK YOU BOTH...

Ed Alex

Nov 19, 2014

My issues with FIRST HYUNDAI of NORTH ATTLEBORO : StoryI had been thinking of getting a new vehicle, maybe an SUV. So, I went on the Internet and started to look. It's amazing once you do this how many dealers grab on. I started at a local Kia dealer. I looked at the Kia Sportage. I took it for a ride. It was nice. I went over, with a salesman, what the price would be. I had with me a certificate from Truecar pricing. They honored the price and gave me the Kelly Blue Book for my trade. I told them that I have to bring my girlfriend by to look at it. We both went back and took it for a ride. We told them we were leaving for vacation the next day and we will talk to them when we get back. While we were on vacation we both decided that it was small and felt cramped for an SUV.Meanwhile on vacation, I received 215 phone calls and a crazy amount of emails. When I got back home, I looked at a Hyundai Santa Fe Sport at Courtesy Hyundai. I liked it, but I wasn't crazy about the color. I told my girlfriend about it. I didn't realize they had more color options available at Courtesy. I looked at a couple of other manufacturers, and looked at different models. So one evening around 4:30 I received a phone call. It was a woman calling from FIRST HYUNDAI. She asked me if I was still looking for a vehicle. I told her I was. I also told her that I looked at the Santa Fe Sport and I liked it. With this she said that they have a large selection. She also said that if I have a trade, they have two professional estimators on site that would be able to look at my car and give me the highest price. My girlfriend pulled into the driveway just as I was hanging up. I asked her if she wanted to go take a look. When we got there a salesman greeted us. We took a Santa Fe Sport for a ride. We liked the color. I told the salesman that I had a certificate from Truecar giving the numbers that the car should be priced at.Now, about those professional estimators that were supposed to be on site. The only trading evaluation that I saw them use was a website. I was told they use this exclusively for a cars value. Interesting. That should have been the first red light, but we liked the SUV, and so we continued .Steve, the man in charge came back with some numbers scribbled on a piece of paper. He said with this, they were losing money, but he wanted to make a deal. We went home after being there for three and a half hours. It was exhausting. I went back the next day. I guess I thought I was getting a good deal. I never did get back my Truecar certificate from the salesman .I signed all the paperwork and took the SUV home. Weird thing though, as soon as I left the dealership, I had this feeling that something was wrong with this deal. I told my girlfriend how I was feeling. Even though I've never had anxiety, I felt that I was having some type of anxiety attack. My heart was racing. Something about this deal felt wrong. I went online to see if I could still find that vehicle on the Truecar site. Come to find out TrueCar keeps a separate file for vehicles you have certificates on.Here's the numbers:FIRST HYUNDAI : savings off MSRP $4,536.00There is a name to contact with the TrueCar certificate. I didn't notice this the first time. I guess this was who I should have asked for directly. The sales people out front are there to tell you how they are losing money.EMPIRE HYUNDAI OF FALL RIVER: savings off MSRP: $5,461.00 maybe I should have taken the drive and saved myself a headache.ROUTE 44 HYUNDAI: savings off MSRP: $4,611.00One of the other papers they placed for me to sign was a Protection Plus program. I had not requested any programs. I don't know why this was even in the paperwork. The finance man just put it down and didn't even tell me what it was. Maybe I should have brought my reading glasses with me.I had anxieties all night. I didn't sleep a wink. I decided to try to cancel the deal. On the contract it states there is no cooling off period unless the seller agrees to cancel.I thought I should try. So, 16 hours from signing and 6 miles added to the SUV I was back in the showroom. I explained to the man with the magic numbers that I was feeling very uncomfortable with this deal. I felt that they totally disregarded the true car evaluation certificate with the dealers name. I explained to him how sick I was feeling over this. To this he said, maybe you should see a doctor if you're having anxieties and you feel your heart is pounding out of your chest. As for the price, it should be good, the bank has agreed to your loan. He also said that all the paperwork had been processed and can't be changed. How could it be processed when I still owed the cash part of my down payment ? I wasn't able to get to that for 4 days. I was told by someone that until all the paperwork was fully finished, this deal was not closed. I told them that over the phone and I told them I was probably going to ask a lawyer. The response I got to be this was, go ahead, we have better lawyers.So, thats my story and basically all of this and the following two things that happened are what really inspired me to write this post..1) inappropriate jokes were told while I was getting my inspection sticker. This is the place I'm supposed to go for my inspection stickers for life that they offer. I don't think so. I will be bringing receipts from my choice of inspection stations to them for cash reimbursement.2) My girlfriend and I were having breakfast at a restaurant we go to often. Our waitress asked, what's new ? We talked about different things. I then said I got a new car. She asked me if I liked it, I hesitated. The car is nice, not happy with the dealer. She asked where, I told her First Hyundai. With which she responded, I'm not surprised. Over the years I have been told by many customers that they too have complaints with First Hyundai. Never really heard any complaints about any other dealerships, just FIRST HYUNDAI !!!So did I get ripped off, I think so. Especially with a 2014 SUV, that in the car world, at this time of the year, is practically obsolete. Done for now....

ccsalerno

Nov 18, 2014

I had a very good experience with the purchase of my first vehicle in 2010 and my second vehicle in 2014. My recent purchase in November 2014, was handled professionally, On the date that my car was supposed to be available for me to purchase, I received a telephone call informing me that there would be a one week delay in receiving the car. My car was in one week later as promised. My vehicle was ready for me to pick up at the time promised, it was impeccably detailed and had a full tank of gasoline. All of the promises that I had negotiated with the salesperson were delivered as promised. The financing experience was very clear, organized and Mateo was able to answer all of my questions. My salesperson Joe and Mateo were both very helpful and patient with me when I had questions.

reyndog

Oct 27, 2014

poor performance and response- very disappointed in lack of service and communicationinvolving a certified car my daughter had purchased which needed front breaks 3mo . after purchase. they were unwilling to do anything to help her and were very indignant o the phone when we tried to discuss this matter with service dept. I have been waiting 3wks for a answer from customer relations and as of yet have not heard anything. I will never buy a car from this dealership in the future and will let others know as well jeff reyn olds

unsatisfied5823

Oct 1, 2014

Our experience started out well enough and turned into a nightmare! Went to get car first time and it wasn't registered or inspected although we were called to come and get it. A few things that were to be fixed were done finally and we made the mistake of not inspecting the car again!! before leaving as it was getting to be around dusk and we had little time the second day we came for it. Car was damaged on passenger door and quickly "fixed" and of course, we didn't see it. As soon as we left the lot, we owned the problem and can't prove we didn't do the damage. I was called by one of the top men who actually laughed at me and insulted me until I asked for his last name at which time he hung up. I have it anyway. I would warn anyone from buying from this dealership. Again, remember the word - NIGHTMARE!!!

jlovenbury

Sep 26, 2014

I ened buying a certified pre owned veloster loved it until bumper started to fall off took 2 times to fix it right then radio went took two times to fix. Then speaker blew. Then steering wheel staring to crack and peel off. Only had it 3 months I had to trade it in after all theses headaches just in case something else happens. I ended up getting a 2015 model They help me out the price on it but didn't help me on the car I got from they post to certifed I will not buy another car from theses guys again just beware on used cars. Buy only new from theses guys. I posted another comment went I got my veloster few months I wish I can take it back bc they can't fix something right first time.

erousseau

Sep 24, 2014

I would highly recommend First Hyundai in North Attleboro, MA if you want a hassle-free car buying experience. I arrived at the dealership and was pleasantly greeted by Derek. His professionalism and willingness to help was by far the best experience I have had at any dealership. My wife and I were not pressured into buying a vehicle like most dealerships out there do. I cant say enough good things about the entire staff at First Hyundai and will be referring anyone in need to them!!

Georgeanddixie

Sep 19, 2014

In fact, if you want to take a cruise back in time, say 15-20 years ago, when car dealers weren't as aware of customer service, consumer ratings and building customers for life, and Oh yeah the internet, then you might just like this place. However, JD Powers and other organizations that rate customer satisfaction scores probably wouldn't even consider wasting their time here, because like me I had to wait hours on end just to meet with the finance person to complete paperwork on the car. Had a scheduled appointment, they claim they didn't know anything about my arrival, they couldn't find keys for the car we were going to test drive, had my daughter and I wait for over an hour and then when it came to doing the paperwork, talk about prehistoric and non-customer centric, the old "Oh I got to go check with the sales manager, or let me check with the GM" and the littany of old car dealer tactics came into play.In fact while we were waiting and waiting, it was very clear to me that this Dealership has many issues. We witnessed another customer who was buying more than one car, actually transfer personal belongings from their car into obviously the wrong car. Imagine that for a minute. You are taking delivery of a new car and they bring you the wrong one, not once, but twice. Felt bad for the guy throwing things around the lot in total frustration with this dealer.we took delivery of the almost new Used Subaru with 4,000 miles becasue it was a great car....However this dealership is the absolute worst I have ever experienced in my years. I own 5 cars. I've purchased many. This would be the last time ever of associating with this xxxxxxx operation.Stay away!!!

Rose

Aug 1, 2014

I had found a Hyundai Elantra online that I was interested in. When I emailed to find out if it was still available, I received and email back quickly saying the car was available, so I scheduled a test drive. When I arrived, the car that I was interested in had been sold. My salesman, James, showed me "the exact same car" so I took it for a test drive. During the test drive James explained nothing about the car and was more concerned with socializing. I had to ask the questions. Finally when it came down to negotiating, I felt like I was being pushed into a deal I did not want. Not to mention this car was $3,000 more than the other one. They kept asking for more money down, and I did not want to do that. Eventually they came back with a number that worked for me. When I went back a few days later to finish the paperwork I was there for 2 1/2 hours waiting and was then told that because of another car loan I had, no bank would accept me, atleast not at a payment I was comfortable with. Needless to say it was a long process, and I did not enjoy my overall experience. First Hyundai really needs to work on their communication and customer service skills.

mrclean2u2

Jul 1, 2014

I would highly recommend First Hyundai of North Attleboro for anyone looking for a hassle-free car buying experience. I started on Friday texting with Lindsey who was very efficient and extremely courteous. I made an appointment to come in that Sunday with no expectations at all, as I had very specific wants/needs in mind, and I didn't think the dealership had the car that I wanted. When I got there on Sunday I was quickly greeted by Ghulam. We had a quick conversation about what my definite wants were and what I would be satisfied with as an alternative. He said he had something he thought I would like, and he drove it around front. Well, low and behold it was the EXACT car I wanted, just in automatic instead of manual transmission. Ghulam and I went over the "specifics", and within 3.5 hours I was driving off the lot in my new Veloster. I can't say enough good things about the staff at First Hyundai, they were so friendly, and so accommodating, I will be referring anyone in need to them.

craigster91072

Jun 24, 2014

We had a great experience buying our car here. Smooth sailing from the moment we walked in the door to when we drove it home.

jlovenbury

Jun 7, 2014

I went in to the dealership and I been research them along time I found this 1 on there website and they took my trade and they did a great job with trade vaule and good price on my veloster I found a problem went I got it home a few days after I called and they going to fix it with no problems at all they stand behind there used cars good overall dealership will do business again

microb1234

May 27, 2014

They really listen and no games. They were patient with me and not pushy but helpful. Derek made the buying experience easy and everyone else was friendly and helpful. I highly recommend them.

NimeetShah

May 24, 2014

Worst customer service ever. We bought a brand new Hyundai sonata from First Hyundai in North Attleboro. All reps where all over us when we showed interest buying the car. Issue started once we already purchased the car and after that no response from the customer service. We have unwanted maintenance package worth of ~ $500 on our loan which we asked them to take it off and they told us they will do it but every month we check the statement, it still there and when we call, they "Anthony" said he will do and it will reflect in our next statement. Its been year since we bought the car and it's still there. We have been calling the north Attleboro store and we haven't been gotten hold of single person not from sales, nor from finance yet, left so many voice mails and no one has reached out to us. Front desk person, hung up on us multiple time when we call them. It has been completely unprofessional and rude staff we have come across as they don't care about the customer relationship once they sold the car. We have been extremely disappointed with them and i would not commend anyone to buy the car from them.Right now our 500 dollars are stuck with them which they are refusing to take it off from our loan amount. We don't have any choice but to switch our loan to different company. VERY DISAPPOINTING.

tsbydonna

May 8, 2014

Everyone was very very nice. I will definately recommend to friends. From the moment I walked in I never felt pressured as you usually do with sales people and they were very understanding when I said needed to talk things over with my husband before any final decision was made.

kathy

May 3, 2014

Horrible experience every time I get my vehicle serviced here I bought a brand new accent from them in Feb 2012 We also bought a new Nissan from Nissan Village in May of 2012 Today I went in to get my "free inception sticker " and was told in order to get my sticker I needed to pay $500.00 for 4 new tires !! The car only has 20k miles !! Their free sticker is only a way for them to get you into their service department to pay for things you do not need They also brought in my air filter to show me how dirty it was (the happened during my last oil change) Hyundai must be selling cars with defective oil filters because this was never brought to my attention when I brought my Nissan in for an oil change just last week and this car has 30k miles Stay clear of this dealer !!!!

moonbeam58

Apr 28, 2014

Fees not disclosed up front right to accept or refuse a service not given Sales person was very nice Finance another story charged $199Vin Etching but never revealed I didn't have to accept was disturbed when I questioned a $395 Doc fee for a cash sale. Told me disclosureof Doc fee was sales persons job when I asked my salesman he said they are discouraged from revealing this information, but did say Ihad the right to refuse etching, he was kind enough to talk to his manager and the charge was taken off. They fumbled my registration,numbers were scratched out and changed after I signed, just don't like business practices. Always ask bottom price including all feesbefore negotiationing the price of your car I feel this right was taken from me by First Hyundai when they failed to give all fees up front.

Clbaxter

Apr 24, 2014

With so many cars out there today there are a lot of choices. My husband drove into First Hyundai after seeing them online. We were not specifically looking for this brand, however our daughter has one and loves it. We ended up getting an Elantra due to the amount of driving we do and the gas mileage. We have had the car almost two weeks now and we are loving it. Allan listened to our needs and helped us to find what fit us best. Pat the manager was great to work with as well. Our last car, which we still have, was bought new in 2006 and is still in great condition. Since we keep our cars for a long time we wanted something with a good warranty and service package. We look forward to working with First Hyundai for many years to come.

adriana

Apr 14, 2014

I came to first hyundai because I wanted to purchase another sonata. The dealer who approached my father and I was very helpful and mostly very patient. I was with my father who had been a salesman and he knew how to negotiate and Marvin at First hyundai was just the right guy to help us out. I walked out of there with confidence in the car I picked out and I was pleased with the service and with my experience. :)

adrianai1177

Apr 14, 2014

I highly recommend first hyundai. The dealer named Marvin who approached my father and I was very helpful and mostly very patient. My father being a former salesman was not the easiest person to sell a car to, and Marvin stood by us the whole 5+ hours we were there. The customer service level and environment all added to my pleasant experience. I left the dealership with confidence in my choice of car and I felt I got the best deal. I highly recommend first hyundai to anyone looking for a new or used car.

ivanscar

Apr 9, 2014

The first contact was with the quick responding Katrina, a helpful and cheery internet salesperson. Shawn was our salesman. He was friendly and helpful. Lee, his Sales Manager, different from others with whom I spoke, was not overbearing, was a good listener and was fair-minded.Ghulam, a finance manager, explained everything thoroughly and was funny and very bright.The experience is great. I recommend this dealership.

twest1973

Apr 9, 2014

Had Marvin as my salesman, honest and informative. The finance department worked for me to get me better rate. Definitely a good experience. Will suggest First Hyundai.

Barb62660

Apr 7, 2014

Marvin was great!! Made is possible for me to drive home my Sonata 4 hours after my test drive! Definitely going back to see Marvin for my next car!

bmwsaver

Apr 7, 2014

I don't like buying cars but Marvin Wells made it very easy. he helped me understand what I was getting into and made me less anxious about the process. very nice guy

pb1220

Apr 7, 2014

The best customer service that I have ever experienced. The entire staff was very friendly and did a great job describing the car features and financing. The dealership manager was firt class. This dealership is well run with top notch employees.

Rudefemme

Apr 7, 2014

I recently visited First Hyundai of North Attleboro. The moment I walked in everyone looked busy. At first I thought I would have to wait, but Marvin Wells approched me within 30-45 seconds of my entrance into the showroom. He had a friendly smile, an extended hand and welcomed me to First Hyundai. He quickly asked me if I needed a refreshment (that was nice) then he asked me what brougth me to the dealership that day. I told him I was in the market for a car for my son who will be graduating in 2 months. He showed me a few cars that were in my price range. Being a woman, people always told me to that car salesmen would take advantage. Mr. Wells never made me feel pressured or foolish with my questions. Although I didn't buy anything that day. I will DEFINITELY return when I am ready to make my purchase.

Sharlee524

Apr 7, 2014

Wonderful overall experience, each and every team member at First Hyundai goes out of their way to make sure every costumer is happy. They take pride in their work and it shows. Marvin (unsure of last name) was the employee I made the purchase through, while others say he may just be another salesman, he did not act like that with myself. Very helpful, honest, and friendly. He took time to work to his fullest potential to make sure I received the car of my dreams. Highly recommended!

Barbara silvia

Jan 26, 2014

I had gone to another Hyundai dealership 2 days prior to my visit to First Hyundai . I knew the exact car I wanted.. A 2014 Sonata charcoal Grey . The other dealership didn't want to work with me on my payments. I told my salesman, Marvin Wells, at First Hyundai exactly what I wanted and he took me for a test drive and I took the car home with me that night! First Hyundai worked with me to make my payments manageable ! Would recommend this dealership to everyone!

BostonBobby

Jan 15, 2014

I found a car on cars.com that I wanted to test drive from First Hyundai but a few days had passed I checked there web site and did not see the car I wanted so I assumed it was sold. The next day I received an email telling me it was still available. So, I made an appointment over the phone. I was called back twice to confirm the time. What they didnt bother to confirm was that they HAD SOLD THE CAR. I drove down on my one free day of the week. I saw the car out front with a flat tire and a "sold" sticker in the window. I was given a half felt apology and an offer to test drive another car I didnt want. In a way Im glad I didnt have to go through the buying process with this dealership because they seem to only care if you waist their time, not if they waist yours.

Sharon

Dec 30, 2013

I have used this dealer for 8 years and NEVER had a Problem with anything.

BLinscott

Dec 28, 2013

This is a great dealership that I have and will continue to recommend to anyone considering purchasing a new or used automobile.The sales experience is very good with no high pressure tactics and a staff that knows their vehicles well. From beginning to the end of the sales and delivery processes, they are professionals who will treat you as much as a friend as being a possible customer. This dealership also has one of the best service departments that I have ever experienced. They do a great job.

jlougee

Dec 27, 2013

Ray was an amazing salesperson! Would definitely recommend going to see him in the future! Great atmosphere to purchase a car in! everyone involved were very friendly and helpful!

Cindy

Nov 15, 2013

I bought a used vehicle from First Hyundai a year ago. Upon the closing of the sale I was told the vehicle came with free state inspections each year for as long as I owned the vehicle. The details of the "free" inspection and how it works were eliminated by the salesman. I called the dealership today to inquire about my free inspection and was told that I first have to make an appointment with the service department at the dealership for a safety inspection, in my opinion, this is a way for the dealership to try to find things wrong with the vehicle to sell to the customer. After First Hyundai performs the safety inspection I would then get a voucher to go to another location to get the free state inspection. I am in sales myself and it is important to give customers details especially when something is considered a free service. This is a very deceitful sales practice.

mnbvcxz2

Oct 30, 2013

I came here interested in a possible lease. Manny seemed like a nice guy and I don't blame him for my bad experience. The way this place does business is the reason car salespeople have such a bad reputation. They don't really care what you want, they only care what they want to sell you. They were trying to lease me a car that was much more than what I needed, and insisted it was "A better deal". It was probably a better deal for them but not for me. I decide to entertain there offers on this "Better Deal". After the typical back and forth to the manager 15 times, I could see that I wasn't gonna get anywhere with these guys and I left. I would recommend you stay away, and go somewhere else.

suzeeq1212

Oct 8, 2013

The salesman did a fantastic job of listening to what my wants/needs were in finding in vehicle. He was able to then take this information and guide me in a direction that would match me up with the best car for me at the best price possible. He was also very pleasant to do business with. I'm very pleased with my vehicle purchase and with the shopping experience overall.

Aasam

Sep 15, 2013

The people I worked with were all very friendly and attentive to my needs. The service I was excellent and quick! I felt very welcomed and satisfied. They really care about their customers!

PC

Aug 4, 2013

I contacted First Hyundai about a used Hyundai Santa Fe. Instead of a "thanks for contacting us, how can we help you?" email, I received an email that asked where I was located. I replied with my location, and then received an email that said: "WE are in Boston???". First off, one liner emails is not what I was expecting. Other dealers I have contacted were quick to provide me super detailed information without asking where I as located and answered every question I have had. Secondly, the way the emails were written, it was evident they did not want the hassle of dealing with someone from out of state.

joannekocima

Aug 3, 2013

. WE got the car we wanted for what we feel is a great price. Bobby Orebano, the salesperson that we worked with was very knowledgable and friendly making our experience at First Hyundai very positive. We wouldn't hesitate to recommend this dealership to our friends and family.

Big L

Jul 20, 2013

Awesome experience!!! I would never go to a different dealership than FIRST HYUNDAI

BradL

Jul 18, 2013

I have just purchased my second Hyundai Sonata from First Hyundai. I can say without overstating that this dealership treats its customers in a highly professional manner. From the owner down, the employees go that extra step to ensure that you leave satisfied with the sales process, excellent service and are fairly treated on price. I will continue to recommend them to anyone considering buying a high quality car backed with superb service to shop First Hyundai.

dnma825

Jul 2, 2013

I came here looking to lease a new car. It has been 14 years since I have bought a new vehicle and was very nervous about the whole process.When I met Jamil and told him my budget he worked vey hard to reach it and did. There was no pressure to buy or lease. The first visit I did not make a decision since I wanted to shop around. I found that First had the best deals and the best salesman. Jamil got me the deal I wanted and even came in on his day off for me to take delivery. The day after I took delivery there was a minor problem and again on his day off he communicated with me by text and notified the service department of the problem. The Service Department handled the problem quickly and were courteous to work with. I would definitely recommend First Hyundai and highly recommend Jamil.

cmills1121

Jun 25, 2013

Derek is a wonderful sales person! He is extremely friendly, courteous and does not make you feel pressured into anything. He thoroughly explained everything and all things I could possibly want to know about my new car. I was so pleased - and would recommend First Hyundai (and him personally) as a dealership!

gyak

Jun 20, 2013

Considering this was my first real car buying experience, I have no complaints. I worked with Manny during the whole process and he was honest, friendly, knowledgeable, and really puts the customer first. He tended to any and all needs I had with a used Honda I was buying, and there was no real pressure or uncomfortable setting at any time. They really make you feel like part of a family. He was able to help me with my 2000 ford trade in and work the price of the new car so that I could get a good deal and leave there happy. It was overall pretty quick and easy. I would reccomend first hyundai and espicially Manny to anyone who's looking into buying or leasing any type of vehicle. And I'm inlove with my new car!

Kimichka

Jun 14, 2013

Manny was on point from the moment we drove onto the lot. Friendly, attentive, caring & helpful. We leased a 2013 Sonata & traded an older 2005 Audi A6 with high miles. He was able to work the numbers in order for us to get out of our negative equity quickly. 3 years & we'll see Manny when we return.

avincelette

Jun 6, 2013

Dealt with bobby o and he was fantastic. He didn't pressure us at all and there were no gimmicks. I walked away with a gorgeous new 2013 elantra for a great price. So excited!!

haywoodusmc

May 13, 2013

Ugh. Where to begin. Well, I had done lots of research on the prospect of getting new cars for myself and for my girlfriend, but ultimately some poor planning on our part lead us into a pretty lousy dealership.Lets start with sticker prices, all of the sticker prices here seem very high, especially when compared to another Hyundai Dealership that is located about 30 mins away. On top of the high sticker price, they install a couple "Dealer Options" on the vehicles, which each increase the price a few hundred dollars, reaching nearly $2,000 in extra price... The "options" are things like, mudflaps, pin striping, interior protectant, and door guards. When i asked about these options, and if they supplied any vehicles without them, they told me NO. And proceeded to claim that all Hyundai dealerships do it, so it's not worth haggling over... well that is a complete lie, and why I just believed the salesman without questioning it is beyond me. Suffice it to say that the other Hyundai dealership I ended up checking out DID NOT add those options to all vehicles, so I could have gotten a much better deal elsewhere, as these 'options' really didn't do much in my book. Secondly, during 2 seperate negotiations, in which I gave very specific numbers that I was trying to stay between, they did everything they could to go ABOVE those numbers, and were completely unwilling to negotiate, again, I was new to the idea of a lease, so I wasn't entirely sure how the process works, and was kind of told that there isn't any wiggle room in the numbers for a lease (again, a lie. I found out later). The salesman said that my numbers were unrealistic, and there was no way it would work, and acted like they didn't want or need my business, Two other dealerships did everything they could to give me the best deal (for our second new car purchase), and I got a price elsewhere that to this dealer 'is impossible'Next, while signing the lease on my GFs car, at the last minute they tell us that suddenly she doesn't qualify for the College Graduate incentive because she had a derogatory mark on her credit report... now that doesn't sound legit at all, but the wording on the website is so murky that they can really do whatever they want, and it's not technically wrong (it made no mention of being disqualified from the incentive because of credit, and the dealership knew she had less than perfect credit because we told them she needed a cosigner, yet again, they didn't bother to mention anything about that negating the bonus). Another incentive stated "Up to $6,000 over KBB fair trade value" which when I asked about it, thinking that it was its own incentive, was informed that all that means is that all the other incentives can add up to $6,000 but not more, and isn't in itself a different offer. Another 'bait and switch tactic' because I specifically asked about it on the phone, and they played along with me, making no mention that it's not an incentive, but rather an incentive cap, all so we would get into the dealership. Next, on signing day, we had set up a time to go in, I think it was 6:30pm. We had to coordinate with 2 relatives to come down as well, one was cosigning for her, one was signing over the trade in vehicle.... ANYWAYS, we get there early, and STILL END UP WAITING! For about an hour! How rude is that??? No real explanation was offered, and it seemed like they honestly didn't care that they were making so many people stand around waiting, because they decided to slide another customer in before us.I would not recommend this dealership to anyone. I feel dumb for recommending them to begin with (I bought a car there 3 years ago, and they are the closest dealer to us) and even more dumb for not realizing the load of crap they were dealing us. We should have shopped around more, but were on a limited time frame, so we made concessions. Even if this IS the best deal she could have gotten, we just FEEL like we didn't get a great deal because of how they conduct themselves. Maybe they really did have zero wiggle room in price, who knows, but knowing that another Hyundai dealer nearby was more than willing to fit the car into my price range makes me wonder. Go to Route 44 Hyundai, they offer FAR BETTER prices, are willing to negotiate to earn business, and were overall much more pleasant to deal with. I had a much looser time frame for my new car search, and got an infinitely better deal elsewhere. A deal First Hyundai said was "impossible and unrealistic numbers"

caseyandersen22

May 2, 2013

First Hyundai catered to their customer and gave us excellent customer service. I would recommend this dealership to anyone. And they gave us a great deal! Overall, it was a great experience.

Dinameuse

Apr 27, 2013

After dealing with several dishonest car sales persons, I was extremely pleased with my experience with both Bobby and Blake. The car I wanted was there, no haggling and they gave me great price on a gorgeous Jeep! It was and enjoyable experience even though I don't usually enjoy car shopping!!! I would go bak there again for sure!!!

kasweat

Apr 19, 2013

After looking and looking and looking for a new-to-me vehicle, I finally found one that met my criteria at First. However, once I went to the dealership, I found out that I had just missed out on the car; it had just been sold. David took my contact information and told me he would keep an eye out for what I wanted. About a week later, after expanding my search perimeters, I found another car at First. I contacted David, who confirmed that it was still available, and went down to see it. I loved it. As we completed paperwork, David mentioned that he didn't contact me about this car, as it was more expensive than I had said I wanted, which I really appreciated. It was also nice that there was no pressure to buy, and I didn't get call after call after call about whether I wanted to purchase the car or not. Once paperwork was done, David was helpful and flexible, and I was able to take home my new-to-me car by the end of the week! I would highly recommend both First and David to anyone looking for a car!

phoenixzhong

Apr 15, 2013

Manny was very friendly and helpful to me and my husband when we looked into leasing on 4/7/2013. He is very knowledge and honest about Hyundai product and leasing. We had a pleasant one experience during our leasing process.

DBatherwich

Apr 12, 2013

All of the staff was very friendly. Great customer service and deals. Also a ton of Great inventory to choose from. Would reccomend them to anyone

cfisher4480

Apr 11, 2013

I had recently gotten a new job that required a lot of driving and resulted in me needing to end my lease early. I went in to First Hyundai to ask questions about what my options were. Pat Coffee introduced me to Bobby Matay to help answer my questions. He was fantastic. He answered all of my questions, did not pressure me at all, and helped me to look at my purchase with considerations for things I hadnt thought of. Bobby, Pat, and Anthony worked quickly and effectively to get me out of my lease and into a better situation for me and my current circumstances and in a car I loved! They were friendly, explained everything so that I could understand, and answered all of my questions completely. This team worked together to make what I thought would be a stressful situation a truly seamless transition. I would recommend them to anyone and have actually already done so.

alhvig

Apr 7, 2013

We came into the dealership on 04/06 to do a trade in. Greg promised to get us the best deal possible and put us with a qualified,certified, salesperson. We got one!! Dennis was awesome. I am not a fan of sales people that are pushy and he wasn't at all! He's very calm and straight forward and fair. We received an amazing deal and left in a much better situation. We thought our traide in would yeild us a car of equal to lesser value but instead we left with a brand new Sonata and are very happy. I highly recommend this dealership as they are friendly and it is a classy enviroment. Definitely ask for Dennis is you are not in the mood to be pressured. He is very kind and honest.

MJC92

Apr 7, 2013

The sure sign of a GREAT TEAM is when the other members pick up the slack for a person having an off day. I had originally attempted on getting a quote for selling my 2007 Toyota Camry with the intent on purchasing a newer pick up in the near future. The first team member that we dealt with was pleasant but he seemed disinterested and noted that they didn't have any thing for me and simply walked away. I drove home that morning and I said that the situation just seemed strange. I later called and spoke with Katrina whom I had previously scheduled the appointment with and explained what happened. Her reaction and empathy to the situation along with her quick reaction endeared me to continue to try to get something done. Shortly afterward the Used Car Sales Manager Blake contacted me and he was also very apologetic like Katrina, and we were able to swiftly make headway over the phone. My wife and I returned that afternoon and Blake had the Chevy Silverado I was interested in all gassed up for my wife and I to test drive. It ran great with some minor cosmetic issues which are being tended to this week. I thought this truck was way out of our price range but with our fantastic Salesman David Moniz's assistance Blake was able to meet all of our needs and at a price we could afford. When we later met with Dean the Finance Manager he was amazing in working his 16 year experience to get us an incredibly low interest rate. As we were nearing the end of the transaction I inquired to Blake what he recommended concerning my wife's upside down car loan. He was easy to talk to and even though it was a crazy Saturday and he was the only Finance Manager on property he took the time to listen and to inform us of what he felt would be in our best interest. That is quite refreshing. As we were about to leave we checked in with David and he filled me in on the timetable for all the details that were being addressed with my new purchase which made me leave there with the peace of mind that they have things under control. A few short hours later Katrina contacted me to congratulate me on my new truck.....extremely impressive whether that is her job or not. She has incredible people skills and a very inspiring personality as well. Thanks to Dean's advice I scheduled an appointment for this morning to bring my wife's car to have an appraisal done and look into a possible lease. I have dealt with many dealers and salesman thru my life but I have never come across a TEAM that cares more about taking care of the customer rather than squeezing them for every last dollar. I look forward to meeting Sara today and I will post that experience as well. I am very excited about getting my new truck later this week and I am also quite fortunate when I say I have made a few new friends as well. Thanks to the Entire Team at First Hyundai especially Katrina, Blake, David & Dean for an outstanding experience. It is not every day that a Sales Team can WOW me but those four people certainly did.

davidbwells

Apr 1, 2013

I spent the past week shopping for a used Hyundai Genesis over the internet, found the car I thought I wanted at First Hyundai, went to look at the car, and dealt with Robert Orabona to purchase the car. The car was just as described by the dealer, in absolutely flawless condition, and Bobby and his manager were friendly, not pushy, and just a pleasure to deal with. I have never purchased a car from a dealer, and have heard many horror stories about the whole process. I was delighted to instead have a very straightforward, no hassle experience in purchasing my Hyundai Genesis from Bobby and from First Hyundai. We settled on a price quickly, they walked me through the various add on options offered by Hyundai in a straight forward manner, and that was that. Bobby was proactive in reporting a problem getting the necessary insurance paperwork I needed to be able to pick up my car the following day from my insurance company, and worked with the agency to get what he needed so I could take possession of my car when I wanted to. All in all, a very pleasant buying experience, and I would definitely recommend Bobby and the dealership.

Michael

Mar 26, 2013

I inquired about a used 2006 Chevy Malibu for my fiance that I had seen online. Rule #1 . . . Don't buy a Chevy from a Hyundai dealership. . . Well, she liked this one so we decided to buy it. After sitting for hours and hours in the freezing "used car" building (they have a nice building if you are buying a new car) we finally agreed on a deal. The driver side mirror was chipped but the dealership promised to fix it when we would pick up the car the next day. We arrived to pick up the car and it was not fixed. We were told it would be about a week or get the part, this made sence that they didn't have a Chevy part and a Hyundia dealer, so that was ok. They said we could take the car and to bring it back the following weekend to put on the new mirror and get an inspection sticker. Within two days the check engine light came on. When the next weekend came around we dropped off the car and also mentioned the check engine light. . . They took all day and NEVER DID THE INSPECTION STICKER!!! We were told "not sure it could have been water in the gas, don't worry about it." Also, to come back next weekend for the inspection sticker (it had already been a week) BS!!! Within a week our car had trouble starting and the check engine light came back on again. The dealership said there was nothing they could do for us at that point unless we wanted to pay to schedule a service appointment. We ended up using fuel injector cleaner, replacing the spark plugs and a valve out of our own pockets only 2 weeks after buying this car. It seems to be ok now. I would not reccomend this dealership. They did not make any attempt to resolve the issue after the sale was made. Each time we called we would get the run around, "Hang up, call back and ask for sales, hang up, call back and ask for service." Awful.

ericf1122

Mar 23, 2013

Our experience with First Hyundia was very pleasant. Our sales consultant, Bobby Orabona was excellent. He was very knowledgeable, not pushy, and most of all came across as very honest. The follow up after the sale was over was what we were most impressed with. Bobby made sure the registration and inspection of the vehicle went smoothly. Stephanie in the service department, Blake and Bobby all went out of their way to make sure a second key was made for us saving us money and valuable time. We would highly recommend the staff at First Hyundia and would not think twice abouth purchasing a vehicle from them in the future.

merritt2817

Mar 21, 2013

I negotiated the purchase of a new car for my daughter and first spoke with Bob on the phone on Sunday afternoon 3/10/13, and he cleared the price with Dave, the manager, and after some negotiating we agreed on a price and met with Ghulam, the sales associate, the next morning 3/11/13, and drove away that day with the brand new 2013 Hyundai Santa Fe. The entire process from start to finish took place in 24 hours. I will admit that I had done all of my research online and knew the numbers and didn't have a car to trade-in which is a large part of why the process went so smoothly, but I will say that First Hyundai honored everything we spoke about on the phone and there were no tricks or hidden surprises when we arrived there the next morning. First Hyundai is First Class in my book! I would definitely purchase from them again in the future.

mugsy1

Mar 16, 2013

These guys made the process easy,they were honest,friendly,they gave the most for my trade. They were understanding to what i was looking for. Eric came to my work to check my trade, Blake helped lock in my deal . Dave helped me all day with questions,right up to when i drove away.Danielle is who i call when i found the jeep on line. She put up with all my dumb questions.This is a great team thanks for all your help Jeff Westport Ma

dannysq

Feb 28, 2013

My experience here at First Hyundai was great! Our sales consultant, Jamil Taban, was exceptionally friendly and was very patient with us. He gave us the best options as well as doing what he could to give us the best deal.

susansumora

Feb 18, 2013

I had a great experience buying my new-to-me Hyundai. My salesperson, Jamil, was friendly, helpful, listened to what I was looking for. It took over a week to get the title, and they were very good with loaning me a vehicle to use until mine was ready. Jamil kept in touch with me daily, updating me as to the status of my new car. He took care of everything, leaving me nothing to do but drive away. I will definitely be back there again in the future, for service and whenever a vehicle is needed.

mcchalk2

Feb 15, 2013

This was my second car purchase at First Hyundai. As with the first Gregory Howle went above and beyond to help. Setting me up with Derek Theriault and making sure things went smooth. Derek was very accomadating and answered all questions I had. Explaining all features of the new car. I can't say enough about Gregory and the staff there. Gregory is always willing to do all he can to make things work, checking in during the process. This is the only dealership that makes you feel so relaxed and confident on your purchase.Iam proud to be part of the Hyundai family, I would recommend this dealership to my family and friends Thank you Gregory and your supurb staff. Sincerely, Marc Chalk

lecev

Jan 23, 2013

I went in on a whim at looking for a pre-owned car. I was greated right away by Bob Matay. He asked if he could help me and I said I was just looking. That conversation turned into what I was looking for and what I wanted and could financially handle being a single Mom on a single budget at this time. So being very cautious with what I was looking at was a high priority for me, and I knew I probabaly could not get a NEW car. Then that turned into one that caught my eye and interest. Bob was very informational with the car I liked but I still had reservations. So again on a whim, I was like ok, doesn't hurt to try. After about 3 hours of test driving, negotiations and paper work, I was driving the car home that night (and still in shock)...lol! Needless to say I was super excited but did not want to get my hopes up. I still had to go back to finalize all paperwork and make sure that I was at the deal I had initianally left with (I have been through this before). I went back on Tuesaday to finalize everything and was a bit shocked at the new numbers given to me. I was READY TO WALK OUT and take back my car because that contract was exceeding my numbers negotiated that saturday. So long story short, Greg worked to get me where I needed to be financially with the car. I left mith my NEW car and I love it. For me and my Son now we will feel safe in a nice car. So I am thankful for Bob and Gregory and for helping me and getting me what I could afford. ~Thanks to Bob now my Son will not shoing everyone the NEW hand shake/snap to all his friends :)Thank you again

pier0527

Jan 16, 2013

My experience at First Hyundai was exceptional.From the moment I walked in to moment I drove away in my new car I was treated with the utmost care and courtesy.The entire staff went out of their way to make me feel a valued customer.I could not be more pleased with my new vehicle.The salesperson,Derek actually came in on his day off to deliver the car to me.Overall a wonderful experience and will not hesitate to tell all my friends and family about the fantastic service I received.

stevec73

Jan 10, 2013

Just bought my second Hyundai from Derek. I have never been treated better by a car dealer. Derek is friendly, professional and straightforward. Greg, the General Sales Manager, is dynamic and a real pleasure as well. Nothing was hidden, they cared about understanding my needs and once again gave me "an offer I couldn't refuse." They have always treated me with the utmost respect. The owner, Joe, is very friendly as well. Not only that, but the service and parts departments at First Hyundai are great too. I actually enjoy being at the dealership, but the reliability of the cars means that I'm not there that often! I often recommend First to anyone I know or meet who needs a car and will definitely be buying from them in the future. Do yourself a favor, go there.

PeterMacdougall

Jan 1, 2013

Relaxed sales. When they say they are going to earn your business, they'll do it. I didn't have to get physical with anyone. (I usually do when buying a new car!)

BaileyD

Dec 31, 2012

I came very close to purchasing a pre-owned 2009 Hyundai Elantra from this dealership. My experience started out great, but turned bad when it came time to do actual paperwork. I had test drove a 2010 car on a Wednesday night and also looked at a 2009, but could not drive it because the windshield was getting replaced the next day. On Thursday I talked to the salesman on the phone and decided to pass on the 2010 car but would be interested in the 2009 at the price he is telling me. I asked him why it was so low and he said, and I quote that is the price we are discounting it to for you. Based on that I went back to the dealership on Friday and test drove the 2009 car. The windshield had not been sealed properly and made an obnoxious wind noise starting around 30 mph and got increasingly louder at higher speeds. At first the salesman told me he did not hear it, but relented because really, there was no denying the noise. I said I was willing to purchase the car pending the repair of the windshield. The finance manager had the service manager take the car out for a test drive and he did agree with me that it needed to be fixed. When we sat down to do some paperwork and take my deposit on the car I was presented with a sales price increase of $300 from what we discussed. I asked the salesman what was up with that and his initial response was that he thought the price was what he quoted me on the phone, but the sales price is actually what they told me on Wednesday when I first looked at the car. He never admitted to making a mistake, if in fact he honestly did, but implied the issue was a misunderstanding on my part. And, not only was the price now $300 higher but there was an additional $199 aftermarket charge for a $35 window etching that I had not asked for. Overall the base cost increased by $499, and we had not even gotten to dealer fees yet, which, by the way, I was told I did not have an understanding of the necessary charges. Also, unlike the other dealerships I had visited, First Hyundai would not guarantee me a bottom-line trade-in value for my car, although I had received an offer from them on AutoTrader marketplace, sight unseen. So, when the final paperwork was done there was a possibility I could have been presented with even higher numbers.Despite the ambiguity and increase I decided to proceed with the transaction because I liked the car, even at the higher cost it was an okay price and I was currently driving a rental and was growing tired of looking at vehicles at that point. I asked for a new battery for the car which I thought was a reasonable request after they got me to come back under what were basically false pretenses. The battery that I wanted replaced was 4 years old and it was December. We were about to get into the very cold season here in New England. I was told no on the new battery. We went back and forth on this for almost 10 minutes. The salesman kept leaving me to talk to his finance manager. When he became absolutely adamant that they would not give me a new battery for the reason that they could not replace a battery that was still holding a charge, that was the final straw and I walked out and never returned. Frankly I could not believe these folks would lose a sale over a battery that probably cost them less than $40, but yes, they were that greedy. I certainly have to wonder if the owner of the company is aware of his finance manager pennywise, pound foolish approach and in the long run, how many dollars are lost because of it. I can only be grateful to them for behaving as they did because I found a much better car, at a much better price elsewhere at a great no-nonsense, no bullsh**Hyundai dealership. First Hyundai is not recommended. There are better dealerships within a 50 mile radius of this place.

Cluterek

Dec 22, 2012

I was treated like family and everyone was friendly and helpful. The general manager Greg checked on me during the whole process. I will definitely purchase my next vehicle at this location. It couldn't have been a better experience. Thank you to the whole staff!

SantaFe2013

Dec 20, 2012

I couldn't be happier with my experience at First Hyundai, North Attleboro, MA. We set out to look at cars on Sunday, with no intention of purchasing until after Christmas. I had narrowed down my choices to a Hyundai Santa Fe (I have owned a Santa Fe since 2004, and it is the only car that I have ever NOT broken down in etc, etc.) My other choice was to look at a Toyota Rav 4, but after visiting a dealership in close proximity, we were dealing with a rather new and young salesman, and his sales manager, but the car we drove didn't end up being the right one, and all features were not set up to operate yet ie not the right car for a test drive. Once my husband told him we were definitely buying a car, but not that day...that was the end...the sales manager didn't even try to gather any info to see or was willing to throw any numbers at us.Next we went on to First Hyundai. Bob Matay met us at the door, then we were in the 2013 Santa Fe, base model which comes with heated seats and other features you would not find in the base model of my other choice. My husband explains again, we will buy a car, and it is up to me, but not today. Bob, not pushy at all, says let's see what our present cars value is for trade. I had already run some numbers from the Kelly Blue book, and really wasn't happy with this amount, but we we were not saying much, other than we did like the car, but not today. Long story short, Bob Matay working with Greg Howle, GSM comes back with a bottom line dollar amount---after the trade---(not sure if the price was dropped once or twice)---says you're going to faint....if we bought that exact Santa Fe we just drove....well, I thought my husband would faint! Now, ultimately it was my decision, as we don't trade every few years, I really wanted the car in silver...and he said if he could locate the same car in silver could we make a deal. We made a deal and he found my silver Santa Fe. Everything from beginning to end has gone extremely well. The car is now sitting in my garage! Bob was very professional, not pushy, just kept making the deal a little better and gently nudging us in the right direction. I definitely recommend First Hyundai and recommend purchasing a Hyundai in general. My old car was 8 years old, 99,300 miles...never a problem, great warranty! We will definitely go back to First Hyundai!Also, Clark in Finance, great as well, read a list of options, no pressure to make choices. All very helpful, and Bob especially willing to explain all the new features and I would not hesitate to stop in or call for help!!!! Thank you all!

bibit34

Dec 8, 2012

Everyone at First Hyundai was very nice and friendly. Customer service was excellent.Derek, my salesman, was very nice and went over all the features of my new car. Will go back again!

Patricia Lazdowsky

Nov 25, 2012

Excellent service and friendliness. A nerve-wracking experience became a bit easier because of the great atmosphere and knowledge of employees I worked with. Would definitely recommend this dealership to anyone looking to buy a Hyundai.

PSellner

Nov 25, 2012

The salesperson, Matt Sweeney; Floor Manager, Eric Moura, and General Sales Manager Greg Howle along with Paul in Finance made purchasing my first Hyundai a pleasant experience. Each individual was very polite and Matt and Paul were very helpful and professional in their assistance during the purchase.

TI1080

Nov 25, 2012

It was a very nerve racking experience. I originally was working with another dealership down the street. I was very unhappy with them, happened to drive by First Hyundai. Had a great experience with my salesperson Matt Sweeney, and general manager Greg Howle. Would recommend them to everyone. Not only did I receive a great deal, they worked with my budget. I love my new car!

newcar111912

Nov 24, 2012

Very professional and very nice to deal with. Danielle, as internet manager, was right on top of the inventory, very responsive to my emails and a true delight to deal with.Bill was the salesman and he was a real pleasure to work with. No high pressure here and he and Danielle both listened to what I was saying and what I needed to do.Unfortunately, they did not meet the price I finally paid at Tarbox but I would not hesitate in the least to try First Hyundai again for my next car.

janedoh

Nov 21, 2012

Matt was great,very helpful, friendly, honest. I had a price range I could afford and they did all they could to get the numbers to work so that I could go away with a new car. I had been to at least 5 other dealers in RI and MA and none of them worked with me to get what "I" wanted. I left the dealership with a car that I "absolutly love" color,interior,options everything I was looking for. I would recommend this dealership to any of my friend's or family.

aes&bds

Nov 20, 2012

from begining to end it was a great experience. I would recommend this dealership to my friends and family. I felt that all of my questions and concerns irt this transaction and this car was fully answered.

Bnethercote

Nov 20, 2012

Received excellent service and product knowledge. Will recommend to others. The staff helped me get the deal I wanted within my budget and I walked away with a great new Sonata

SarahRaulino

Nov 12, 2012

After having a terrible experience at another dealership we came to First Hyundai. From the SECOND we were in contact with them, we had an AMAZING experience. Bill McNearney is top notch. He was down to earth, not pushy, and honest. He took his time with EVERYTHING he did with my fiance and I to get us a deal that worked for us. I have less than perfect credit and not once did I ever feel that we were being treated as less than a million bucks. Bill is personable, friendly, knowledgable about the entire process, and polite. Clarke, is a finance person and he was also extremely polite, knowledgeable, and honest. We will be seeing him tomorrow morning for finalized paperwork. We even got to meet the first person I spoke with named Ron, who took time from his busy day to come and talk with us and wished us well. Before we left we were also introduced to the service manager named Billy who was again polite, knowledgable, and honest. I was BLOWN AWAY, in a good way! IMPECCABLE SERVICE! If you would like to buy a Hyundai please do yourself a favor and buy here. You will not be disappointed! I actually hope that Bill doesn't retire so that when we return to buy my fiance a truck in a few years, we can work with him! Good luck!

patriot165

Nov 7, 2012

Overall experience very favorable....It took me at least 3 visits and 3-4 phone calls to get what I thought was a very good value. When I went back to find the car I was looking at, it was gone..They showed me another similar model which i liked but found out my trade had devalued 1500.00 There was a slight mis-communication over this and I left... I called again to see if they better the deal and they said no. I then went to Nissan Village and purchased an 2011 Altima./.On they way home i stopped back and offered them one last chance to meet or beat it and they did !!! Bobby was very good and also Blake..Would have liked it better if they gave me their best price 1st.. I took del. on 11/7 and I am waiting for a set of floor matts and an extra key.....I will certainly go back......Stu S.

nitwhit213

Nov 5, 2012

I went to this dealer very interested in the 2013 Veloster. Matt was very helpful giving us all the information we needed to make our decision. He was very accommodating when I asked to test drive the vehicle a couple times to be sure we were making the right choice. I am generally hesitant to make large purchases but the whole team made me feel comfortable. I am very happy with my purchase and I can't say enough about the customer service. They even pre-set our radio stations for us! Matt showed us all the features of the new car and we were very excited to take it home. The finance department even worked with me on getting the best value for my trade-in. We are very happy we went to First Hyundai and would definitely recommend this dealer to our friends! Thank you!

gfyobama

Oct 31, 2012

I am currently shopping for a small SUV and have been to several dealerships. Upon arriving at First Hyundai I was greated by Ishmaiel Arroyo. He was very knowledgable and enthusiastic about Hyundai and the dealership he works for. We went on a test drive where I was very impressed with the Santa Fe and Ishmaiel's knowldge of the vehicle. Once we returned Greg Howle sat down with me to review my options and work within my budget. He was a true professional that worked as a consultant not a pushy sales person. I have not decieded on the vehicle I want to purchase, however I will be back at First Hyundai once I have made a decision.

ebkcelyse

Oct 4, 2012

I had the unfortunate luck to have to deal with Jason in the service department. He was rude, sarcastic, condescending, and worst of all, no help whatsoever. I never write letters to complain but Jason has inspired me to write my very first complaint letter. It is shocking to me someone of his low functioning social skills is put in a position to work with the public. He was unable or uninterested in providing "service" while working in the service department. Fortunately, the service manager is wonderful and was able to do the simple task in order to get my car fixed.

soulone617

Oct 1, 2012

good service. low pressure. our guy matt was very informative and handled the process with easy. no sleezy high pressure mortage payment type schemes. i would recommend these guys to any friend, family or customer of mine. im in the service industry and was dreading the process of buying my new veloster. they made it painless and quick. if youre in the market for a new or used car hit these guys up. good stuff.

palouro

Sep 11, 2012

On May12th my husband and I went into to the dealership to cancel out extended warranty that we purchased in Sept 2011 for a 2009 Hyundai Santa Fe. We signed the paperwork, they took our mileage and we were told it would take a few months to see the money put back into the balance of the loan. Well, on August 28th, I called the extended warranty company and the policy was still active. So, I called the dealership and was told that they had just finalized the paperwork?? and to speak to Krista (I am not 100% sure that is her name) but she was unavailable, so I left a message with the receptionist. I called again on 9/4 and left a detailed message regarding the issue. I called the warranty company this morning and was told the policy is still active. I explained the situation to the warranty company and he said that the dealership only has to cancel the policy through the computer and only takes a few moments and that the money goes back to the dealership in a month after the cancellation and then you handle the payment. So, I called again and left a very detailed message on Krista's voice mail today. I also emailed the 2 finance managers and 24 hours later, I have still NO reply from anyone..not even a call back from 2 voice messages that were left.

mwilson137

Sep 8, 2012

When we first arrived, we browsed for about 5 minutes and then Mateo introduced himself. He was very friendly, very sincere, and not at all pushy! He seemed quite down-to-Earth and genuine. He was very knowledgeable and helped us choose a great car. He and Lauren worked very hard to get us the best price/interest rate possible and were able to answer all our questions. Because I am very "technologically challenged," Mateo even programmed the bluetooth option for my cell phone so I didn't have to spend hours figuring it out :) I had to stop in to do addtional paperwork teh other day and it was truly a pleasure to see both Mateo and Lauren. They're just really nice people! I would highly recommend First Hyundai. My very first car was a Hyundai back in 1989 and I've been a fan ever since.

lindakis

Sep 7, 2012

This was the BEST experience I have ever had buying a car. Bob, Blake and Paul paid special attention to my needs and were great!! This is my second time buying a car from First Hyundai, and both experiences have been wonderful!! Thank you all so very much!!

arthuremanchester

Sep 1, 2012

A representative from the dealership came right out to greet us and set us up with a sales associate, Matt Sweeney. Matt was courteous, professional and a good conversationalist to boot. He explained the features of the car very well and was very knowledgeable about the product he was selling. The other people at the dealership were also very friendly and helpful and the finance representative was quick without sacrificing customer service and explanation of the added benefit packages. Great dealership. We even got free water.

Dennis O

Aug 31, 2012

Over the past 14 months I have purchased a new Santa Fe.. Co-signed a lease for an Elantra and recently purchased a used Accent all at First Hyundai of North Attleboro. After talking with people I know about their thoughts on owning their Hyundais and learning the reliability of the cars I decided to buy a Hyundai myself. I have no regrets . The people at First Hyundai made all three of my transactions enjoyable experiences. All were very knowledgable about their products and guided me through the transactions every step of the way. I have nothing but good memories about all of them. I want to thank Blake Gardner and Bobby Orabono for guiding me through and helping me on my recent purchase..."she loves the car guys" thanks again. Dennis O

obarroso

Aug 31, 2012

Just purchased a new 2013 Sonata SE 2.0T.The sales rep who worked with me was Nicole Fitzgerald, it was a pleasure to work with her, very friendly and knew the answers to all my questions. i was undecided between a Hyundai Sonata and a Kia optima and because of her i went with the Sonata. Def recommend working with her as she will help you make your experience worthwhile.

dale2679

Aug 25, 2012

I went to first Hyundai. The staff was great I explained to Nicole what I was looking for in a car and she showed me the cars that would fit my needs and most of all my wallet. she went over all the discounts I was qualified for like being a vet. then it was time for the loan presses Dean went through everything. I was not pushed into buying. it was my most easy relaxing car buying experience Ive ever had without a duet I would send everyone I know their thank you so much FIRST HYUNDAI.

garsue

Aug 3, 2012

It was our first time dealing with First Hyundai when looking for a car for our daughter. From the first phone call about an internet special to driving the car off the lot, we couldn't have found a better experience all around anywhere! Thank you to each and everyone of your helpful, knowledgeable and friendly First Hyundai staff whom had a partake in the transition from a trade in used car to a newer used car for our daughter. We are competely satisfied and will be back!

izz918

Aug 1, 2012

Mike was great!!!! He was helpful friendly and went out of his way to make sure I bought the car I could afford.... Keep up the great work...

joe houle

Jul 31, 2012

Mr Howle came forward when I was undecided and made the deal possible. He was very professional and customer friendly. Mr Howle took a personnel interest to help the salesman with the deal.All military veterans should meet and deal with him.

DeborahElias517

Jul 24, 2012

prevousing owned a hyandai tucson and i enjoyedthe tucson very much it got me thru 5 winters of nasty weather and i choose toget mymyself another tucson and i saw add in the valley breeze with an awesome deal when i contacted 1st hyundai they were very nice to me and treated me with respect and got me into a brand new 2012 hyundai tucson so thats why i rated this hyundai dealer number 1 they are awesome they have the greatest people working there especacilly mike that works for that hyundai dealer he was the sales person that got me into a brand new 2012 hyundai tucson i am so happy thanks.

massach

Jul 20, 2012

We were very comfortable with the sales approach at first hyundai, the salesman, derek theriault, was personable and knowledgeable on the features of the car we were interested in. we would recommend both derek and the dealership to anyone interested in buying a hyundai.

paulthehammer

Jul 10, 2012

My experience with Derek and Greg was great. All with people all over the country my credit and wifes credit had a few problems. Working with Derek and Greg made a difficult situation turn into a great situation and I drove away with a brand new Hyundai Sonata. My future car purchases will be done with First Hyundai and I will be looking forward to seeing Derek and Greg next time I am at the dealership.Thank you guys.

WarnaR

Jun 29, 2012

Excellent service from the point of arrival to completion of the deal. Friendly, couretous, knowledgeable. Explained everything. Willing to work out a deal that fit my budget and needs.Fabulous experience!

Marc Chalk

Jun 26, 2012

I would recommend this dealership to anyone interested in a new or used vehicle. Gregory Howle went above and beyond to make it work for us and fit within our budget. He gave us a great deal! The sales staff was wonderful, answering all our questions thoughtfully and honestly. No pressure, just let us take our time looking and giving us many options.Thanks Greg for the great experience and wonderful new Accent:)

tara4781

Jun 25, 2012

Bill took as much time as i needed to help me out and get a deal that worked within my budget and helpme get into the car i really wanted - all of the staff there is great!

Sunshyne122772

Jun 24, 2012

I worked with Greg Howle and Mateo who were both very friendly and great to work with. I happened to win the car I got from their dealership, but they treated me just as good as a purchasing customer. I would definitely recommend them to a friend :)

lauramiles

Jun 21, 2012

I had a great experience at this dealership. I was slightly weary about using their services due to different reviews I read on the web but I was totally wrong. Steve was great, he was very knowledgeable and gave us good information and was able to answer all our questions. We got a great price and a great service package. We did not feel any pressure to buy and they were very personable. I would highly recommend this dealership. Be sure you ask for Steve.

richeisner

Jun 19, 2012

I am a repeat customer. They are the most customer oriented dealership I have been to. With NO PRESSURE whatsoever. Amazing ability to work with you even if your credit is not stellar. They gave me a great deal, a great trade-in, and put me into a beautiful new car at a price I could afford. Handled all aspects of the transaction professionally. I have been to many dealerships, and First Hyundai is the best one I have ever dealt with in terms of their ability to take great care of their customers.

drd4211

Jun 13, 2012

I went into the dealership with the intention to not purchase a new car unless I got the deal I wanted. The salesman, Ed Nae, was very friendly, engaging in the typical small talk during the test drive, but also trying to get a feel for what I wanted and for how much; he appeared to be interested in getting me what I wanted at the price I wanted. It put me a bit at ease, during what can be a stressful process.Overall, First Hyundai gave me an excellent price on my trade-in, and gave me an excellent price on a new 2013 Sonata. Sales staff and finance staff were very friendly and easy to work with. I would highly recommend them, and I will absolutely consider them again to purchase my next car.

zambman

Jun 10, 2012

Went in to buy an Azera but couldnt get financing. Greg said got 2 sonatas one red and a white one. Stated I wasnt interested in a demo wanted new and if I wanted a demo it would be the white one and left. Recieved a call from Anthony Sr wanting to know what happened and if he could help. Told him I was interested in a new car not a demo and would like to buy with no money down. He said let me talk with Greg. Greg calls and states that he will honor a promotion that was going on for sonatas and that he could get me financed in the red demo for $1000 down. I told him we would have a deal if I could get the white demo with no money down or else no deal. Greg says it was nice doing business with you if you change your mind give us a call. So for being a million dollar dealership and not wanting to add the $1000 to the price of the car (an extra $13 a month in the payment) they would rather not sell a car. Its all about the money and if you dont agree to there terms its see you later not good customer service like let me see what I can do. So not only did this dealership lose a customer but so did Hyundai. I will drive my 2011 sonata untill I can trade it in and you can bet it wont be for another Hyundai.

hungryhuskies

Jun 9, 2012

Was referred by a good friend who told me not to worry "they will take care of you." Laughed as I have heard that many times in my life when dealing with dealerships. But reached out via the internet and dealt with Ed who got to know my situation and said that it would be a challenge as I was very much upside down in my old car. He was confident and reassuring, I live almost 1 and half away but he said he would not waste my time. Made the trip, and was greeted immediately by a sales person who introduced me to Ed and then found the car the I wanted. Not that they wanted to sell but the one that was right for me. Long Story short 2 hours later was driving home in my New 2013 Sonata. The entire team here at 1st Hyundai is very friendly and most of all true to their word. This was the BEST experience I have had and would not hesitate recommending them to anyone.

stungun81

May 20, 2012

After visiting 2 other dealerships, First Hyundai was the best. They where very honest and freindly. I got a 2013 hyundai Elantra limited with the Tech pack and it was the exact price i wanted it for. I went in looking for a 2012 Elantra limited but they explained to me that the car i was looking for (color tech pack ect.) they could not get (the other two dealerships strung me along)it was great that they where that honest. The 2013 with everything i wanted was not much more then the 2012. I got great financeing 1.9% for 60 months, they worked very hard looking around for a bank that could do it and they got it done. The sales manager was great did not try to hassel me at all, gave me my options and let me decide. When he could not go any lower on the price he started giving me other incentives. Derek Theriault i suggest all that go to First Hyundai visit him he was AWSOME, freindy, polite, well educated on the vehicles, courteous and much more. During the whole prosess he never left my side I was his main priorty! Long story short i will tell all i know to go to First Hyundai and visit Derek Theriault.

jmsigmachi

May 5, 2012

Bought a new car there in mid-April 2012. Used the online chat feature and had all of my questions answered before arrival. I was greeted by Colton and he was able to retrieve transcripts of my online chats with the dealership which matched my notes. So the sales staff both online and in person were excellent. The finance kid was ok, he was just doing his job so I'm not going to knock him for offering me the standard dealership push toward extended warranties etc. Overall it was a great experience and I love the car I got, and I have received endless compliments on it from friends and family. The Hyundai brand isn't the joke it was years ago, instead people seem to now prefer it over many other brands.....great looking new cars, good price, great warranty, and real fuel efficient. It wasn't easy finding a Hyundai dealership with a good, trust-worthy reputation, but First Hyundai was the best in my area. I literally live 2 minutes from Courtesy Hyundai but I have heard nothing but horror stories about that place and Pride Hyundai plays too many games with their pricing. Courtesy and Pride add $3,900 to the MSRP and call it an "Added Market Value" fee...lol...what is that made up artificial nonsense. First Hyundai didn't play that game or I would have walked right out. So, thanks for the good experience Colton and the rest of the First Hyundai staff including "Dutch" for his online info.

LorraineTeague

Apr 29, 2012

First Hyundai and Mateo Riz is why I am riding around in a safe, comfortable and beautiful Santa Fe.I cannot say enough for the dealership; but mostly for Mateo. He is the epitome of a caring sales person who puts no pressure on a person and worked with me to get a fantastic deal.My sister and her husband both bought Hyundais off of First Hyundai and Mateo. They suggested him and I was so happy they did.I have suggested First Hyundai and Mateo to my friends.Thanks to him I drove my new Santa Fe off the lot that day. Gratefully, Lorraine Teague of Foxboro, Ma.

Csgolf2

Apr 13, 2012

My wife and i had been shopping around for a new vehicle, and had decided on purchasing a new hyundai. I was going to do all the leg work, so After reading up on different dealerships I decided to visit three of them. First hyundai was my last visit, but i should have made it my first and only stop. I had called one day ahead after reading their online specials, and when i arrived at the dealership, wss greeted by Bill Mcnearney (Sales associate), i felt cery comfortable as i walked into the show room and was introduced to Dell Roderick. (Sales manager). Bill and I had a nice conversation about a number of things, and i could tell thst he really cares about the needs of the people he meets. We took a test drive, and based upon my discussion with Him about my driving habits, Bill altered the original test drive route so that i could get the right feel for the vehicle. After returning, Bill, Dell and I discussed my trade and came to a final price for the vehicle that my wife and I were interested in purchasing (Sonata GLS). I called my wife and explained to her that I was never pushed nor was I treated like anything other than a friend, and that the deal was the best so far. I told Dell and Bill that i needed an evenning to decide, for which they were very understanding. So after talking with my wide, I returned the next day to purchase the car, do the paperwork and financing. I had a specific payment that i needed to stay within that Paul Andrade (Finance Manager) kept me within. I was done in the finance office in less rhan fifteen minutes. After finishing and recieving my new car, I knew that i would return to First Hyundai for another purchase. The friendly professionalism of these individuals needs to be experienced first hand. I Thank them for your honesty. SincerelyRaj Chadha

sachith

Mar 30, 2012

I will never ever visit First Hyundai. My time and my money were wasted. They low balled me and even accepted it, pitching it as a sales technique. It was mentioned in such a casual fashion that it seemed like an almost regular affair there. I have been impressed by Hyundai Sonata from the 2011 model and the good reviews and feedback have helped too. i decided to buy a Sonata Limited Edition for my first car.I'm a reasonably internet savvy person and read up online about various dealers. I got internet quotes from a few of them. FirstHyundai was one of the dealers i visited last Saturday (3/24). I had visited other dealers too and gotten a quote from them. I met with Derek the Sales Consultant, he was helpful with the details of the car and so forth. Once we got into the details of the pricing, Derek called over Dell and we talked pricing, he made me an offer that was good and i needed time to think it over. I went back the next Friday (Today) and met Derek. We picked out a Car and then another Sales Manager comes over and admits that Dell had quoted a price that even they could not meet. he then proceeded to discuss numbers with me all over again. Why would anyone buy from you ever again after having been treated in such a shabby manner?4/11 : Guess what, bought a brand new Sonata 2012 Ltd from Bernardi Hyundai over at Brockton on the 31st of March. I definitely recommend them. First Hyundai, You just drove away a confirmed buyer to a competitor. Congratulations!

noah51010

Mar 27, 2012

I stared off my car search at empiere hyundai in fall river the guy I was working with was ok but the finance guy and the other people where rude I was looking to buy the 2012 tuson fwd and they did not want to work with me did not want to help me lower my payments or lower the price so I called first hyundai and talk to a guy names ed and he said will will put me in a awd tuson and beat there price and lower my payments and intrest rates. So I left empiere and went to first hyundai and I'm glad I did I got there they took care of my and I ended up leaving with the awd tuson with the payments I wanted and the intrest rate I told my girlfriends parents about it and showed them my new car they liked it and ended up going to firt hyundai and buying one for themself to so I was recomend this to anyone looking to buy

fstanton37

Mar 25, 2012

there was no pressure to buy or pointed in a different direction/ model. both gentlemen were very helpful pleasant. repected both my wife and my self's figures for the car.

Aslcatherine

Mar 23, 2012

I live 40 minutes from this dealership, but heard an advertisement on the radio for this dealership. When I got to the dealership I was greated by David immediately. He was great! I have bought many new cars over the years, but this was the best experiience I have ever had. I informed David what I wanted, he brought me to the vehicle, we took a test drive, and I came home in my new car. No drama, no waiting for hours, no games. It was great, it was the first time buying a new car that I didn't feel like I was being scammed some how. I love my new Hyundai, and the warranty is unbelievable. I would recommend First to my friends, it is worth the extra drive.

cars101

Mar 22, 2012

I went in to just look but was treated very well, non the less I bought a car. Great place to buy. I will go here first every time I buy a car. Salesman was a pleasure to deal with.

algorton

Mar 21, 2012

I was in a bad situation when my ex boyfriend defaulted on the car in both our names. I had a 2010 hyundai elantra and he had a 2011, there was a lot of negative equity between both cars and my payments were well above $900/month. We had bought the 2011 at first hyundai and I had had a good experience. I went in to first about 4 days ago to get a copy of my registration. (the ex had taken it when I had repossessed the car) I met a woman there named Barbara who listened to my situation and felt compelled to have me talk to a sales manager to see maybe what we could do. I brought in one car, talked to Greg Howle who is the general sales manager, he said he would go above and beyond to help me out. And first hyundai really stepped up to the plate. I was able to trade in both cars and get myself into a nicer car that was in a price range I could afford. I love my new car and it is perfect for my business, family, etc. Derek was my sales man and he was amazing. Because I did not have anyone to help me drive both cars in he actually drove me to my house to pick up my second car... When I live about 25 minutes away... ON HIS DAY OFF! (omg!) I couldn't believe it! He was so friendly and put me into the car that I could afford, was right for me and even in a color I love. ;-) I can't thank them enough and I would gladly recommend them to all my friends and family, anyone looking for honestly, integrity and a dealership that actually cares.

redqueen

Mar 15, 2012

Evan, Blake, and George Thank you for our new/used vehicle, we love it. Evan thank you for all of your hard work in getting us in and out in a timely fashion so that we didn't miss the "boat". We highly recommend your dealership. Great luck to you- A & T

nismo9132

Mar 13, 2012

I went here to check out a new 2013 Genesis Coupe that was on their website. I contacted them before hand via their own online chat and was told that the vehicle was on the lot and ready for a test drive. The chat continued to try to get me to commit to a time when I could be 'scheduled' to test drive the same day. I refused and told them I was already in the system from when I test drove another vehicle so I did not want to receive 2x the emails from their dealership. They still persisted and I had to disconnect chat. Later that day I drove down to check out the new 2013. Needless to say, it was not on the lot but was in transit. That was extremely upsetting seeing as I took time out of my schedule to go see the car. I asked for a trade-in value on my car, and was also upset by the numbers. My car is valued at $18,700 (Clean Trade-in by NADA). The dealership looked up the value of my car on their computer and then proceeded to tell me that I would be lucky to receive $14,600 for my vehicle and that they would give me $13,500 for it. At that point I left. It was clear that they are all for profit and wouldn't care about your experience when buying a car. All of the negative stuff I have said is a reflection on the dealership, not the salesman I worked with. He was extremely polite, and friendly. He was also extremely knowledge about the product, and if he was ever at another dealership I would be willing to work with him, but First Hyundai is just not the place for me. It just didn't feel right, and an experience like that is hard to overcome.

stacyvento

Mar 12, 2012

These guys were very helpful and friendly. Also received a great deal!! i will send all my friends and family to first hyndai!! Thanks again!

Stacy719

Mar 11, 2012

Excellent service and friendly staff. The salesman allowed my husband to drive to my job to show me the car. In addition, the sales team ensured that we got the payment we wanted for the car. An excellent experience overall

jackemile

Mar 10, 2012

After three extremely disappointing encounters with dealerships, one a Hyundai, in western Massachusetts where I live, a friend suggested I speak with Evan. I had had enough of the less than honest behavior of the individuals who I'd talked with at the dealerships near where I live. I am the kind of person who researches car purchases and knew what I wanted. What I did not want was deceit which is exactly what I received from those three dealerships. My last vehicle purchase was nearly nine years ago and that vehicle is still going strong with 240,000+ miles. My choice this time was a sedan (SUV last time given where I live). #1 choice was the Sonata; #2 was the Accord. After speaking with Evan about exactly what the term "certified" means and the wide-world of warranties, he suggested I check out a vehicle First Hyundai recently took in trade. We drove nearly two hours to meet with him and see the vehicle. With two kids in college, I live within a budget and researched extensively the values of the vehicles I was interested in. This Sonata was it for me and as long as I could get it at a price I was comfortable with, then I was done. How many people show up with their two year old grandson, carseat in hand, to test drive a car? Evan was great about answering all of our questions and with being squeezed into the backseat with my daughter and said grandson. I would, without hesitation, purchase a car from him again and intend to when my SUV decides it's had enough. A vehicle purchase is not an insignificant event; one should come away from it happy with the individuals they dealt with and the vehicle they are now driving - we are. My only regret is wasting valuable time with the other dealerships.

lilskittlh

Mar 10, 2012

These guys went ABOVE and BEYOND to help me get out of my upside down loan and into a brand new Sonata. Their patience was amazing, and I am truly greatful for everything they did for me. My salesman Dave was very helpful in the choosing of the car, and Dell came through for me and made me feel like a wanted customer. I would definitely recommend this dealership and especially these two guys to others!

Mdavis12093

Mar 10, 2012

I went to first Hyundai last week to purchase a 2012 elantra. I wanted to get a good deal and pay a fair price for the car. First of all the sales men will tell you that because they love their customers so much, they "include a spare tire that Hyundai doesn't provide". What they neglect to tell you is that they charge you $400 for it as an additional fee. Also, Kelly Blue Book said a fair price for the exact car with all the features and fess was $18,233 plus tax and reg. after negotiations for about 3 hours the best offer I got was $18,800 plus the cost of their "non-optional tire for $400. If you do the math that is $1,000 more than a fair price for the car, which is absolutely crazy. They kept throwing it in my face that they were number one in sales and therefore that means no other dealer would ever be able to give me a better price.I then left the dealer and went home for the day. The next day I went to Tarbox Hyundai in Warwick RI to see what they could do. Guess what, I got a way belter deal. Tarbox ended up selling me the car at 17,800 for the exact car, plus a few other options like an iPod cable. They did NOT charge me $400 for a donut tire and their doc fee was $100 less than first Hyundai. I WOULD NOT recommend this dealer to any one, and if you do go here, be sure to check their offers to other dealers because the fees this place charges is insane. The general sales manager, Greg Howle thinks that his is gods gift, when truly he is a very rude man who I could hear constantly insulting the salesmen working for him, and when he talked to me he was so rude, you would think I was asking for the car for free.

L. Cadet

Mar 9, 2012

I have been a customer for over 2 years here and this was the first bad experience I had. I Went in for a 45000 mile tune up and a complimentary detail that they OWED me. I bought my car there and when I came to pick it up it wasn't even cleaned. I was told to wait and it would be done. I waited 2 HOURS and it hadnt even been touched. I was told that whenever I came back for my first oil change it would get done. I came back 7 months later because the because the used car I bought needed new brakes. I hadnt even driven 7000 miles. That alone was suspicious. I also got my 45000 mile tune up and asked for my detail at the time. I dropped off my car at 10 am. called the next morning and was told it was ready. I got there and my car hadnt been cleaned at all. When I brought it to their attention everyone just looked at me. Then I told them I needed to go and couldnt wait. They brought my car to me soaked in the inside, my tvs were wet and my seats were wet. They didnt even bother to wipe it dry. Once these Ppl get your money they dont even care. I will never buy from them again and I would rather find a new dealer who cares and respects their customers. I wouldnt waste anymore money here.

flubbergaster

Mar 6, 2012

We came in to look at the sonata because it was advertised as a sale and there was a huge $6000 discount. When we got there, the price on the car was marked higher than price on internet. I was told as I was WALKING towards the car for a test drive that there was a deposit on it and when I got to the car, they had a "SOLD" sign with some random name that WASN"T EVEN REAL written on it. Seriously, don't play this game with me. Don't tell me there is a deposit and then show me a car that someone else had already put their own hard-earned dollars on for a deposit. It's not going to make me want to buy your car any more. and DEFINITELY don't put some bogus name thinking that I'm that spineless to want to buy your car. If anything, it made me hesitate to even test drive the car. I didn't even qualify for the full $6000 because even though they heavily advertised as $6000 off, it was a bunch of small discounts added up so any given person would only qualify for some of them, but rarely all. They added some $2000 administration fee, which was completely bogus, so the "dealer price" of the car was at this point over $5000 higher than the internet price. When discussing price, they kept on saying we gotta meet half way, but all they did was extend our financing plan rather than actually change the out-the-door price of the car. Plus, the sales rep acted like he was too cool for school and wasn't even that nice. Overall, I walked out of there NEVER wanting to EVER go into another car dealership. I was so disappointed, felt like they totally false advertised and wanted to play a numbers game with me. Being a local, I will never be recommending this place to anyone. SO, save your time, energy, and money, and go else where.

Bramma

Mar 3, 2012

We saw a car on line and went in to test drive it.We put a deposit on it and later got a phone call that the car was no longer available.Nicole did however offer us the same deal on another car with similar options. The price was excellent but there was a lot of added fees which made it a good deal but not a great deal.

angiechelsea

Mar 1, 2012

It is not often that I would be motivated enought to actually spend my time and go on the internet to "rate" a car dealership for giving good service. In fact, I dont expect it will ever happen again! But, my experience with First Hyundai was actually such a nice experience they deserve some acknowledgment and some positive feedback for a job well done. My car was in an accident and totalled. Therefore, I was under the gun to get a new vehicle and fast. Mind you, I did not have a lot of funds either to allocate to a new vehicle. Well, the staff at First Hyundai listened to my needs and found a used vehicle which suits my needs at a fair price. The most positive thing about this unfortunate event in my life was that all of the people at First Hyundai treated me with respect, fairness and professionalism. I never felt any sale pressure or unfair business tactics. In a tough situation, I was treated with dignity and respect. For these reasons, I would highly recommend First Hyundai and Ed, Colton and Blake!

fagan01

Feb 22, 2012

Mr. Maurice was knowledgeable, friendly, and got me the best deal possible as quickly as possible. I would definitely buy from him again.Mr. Howle processed my paperwork efficiently and quickly. He worked with me to get the lowest financing available. He too was friendly, courteous, and knowledgeable.Kellie Fagan2012 Sonata purchased February 18, 2012

kcybulski

Feb 22, 2012

I recently purchased a 2012 Hyundai Sonata SE from First Hyundai in North Attleboro. I have to admit I was very please with the experience. Most people set out to purchase a vehicle and feel as though they need to put their battle gear on. Well I went there armed and ready and met Colton. I have to admit he's one of the nicest (I know) salesperson I have met. He is very sincere and genuine. He didn't rush me or push me...trust me I was there forever. You may call me naive but I felt like my happiness really matters. He wasn't full of BS, he was just trying to do a good job. He could tell I didn't much care for the first vehicle I drove so we tried another. Then options, oh my. He very nicely helped me get the options I wanted without making it all about price....like what's most important to me and I think this will fit the budget you're looking for. The finance team also bent over backwards to get the deal done...I'm not the easiest person to deal with.

zuercherk

Feb 21, 2012

I went into First Hyundai to buy my first car! I went to this dealership because my mother bought her car from them and was very successful. I met David Maurice who helped me through the process. He was very personable and knowledgeable. I felt like he was a friend not a salesman. He was very honest about the cars and what was best for me not the dealership. He worked with the financial group to get me a very affordable price. I decided that I wanted to lease the car that day. I went home and I decided that I wanted to buy instead. The next day, I met with Greg Howle who gave me a great trade in price for my car, a 2001 Honda. He also gave me a price I could not refuse with low monthly payments. It was a fantastic experience. I would highly recommend anyone to go there. You will be satisfied with the service, prices, and products!!!

itsonthelist4

Feb 20, 2012

Nicole was very pleasant to deal with. My husband and I always dread car shopping, the stress, the worry that we won't get a good deal and the headache of a pushy sales person. We did not have any of that with Nicole. She was very easy going and informative and really made us feel confortable about our purchase. We will definitely shop there in the future again.

unsatcust43

Feb 15, 2012

I will never purchase a vehicle from First Hyundai again, nor will I ever recommend them. I purchased an Elantra approximately 5 months ago from another dealership. Unfortunately, someone smashed into it and totaled it. I stopped in to First Hyundai and spent a lot of time walking around the lot looking for a car, but there wasnt a salesperson to be found. Eventually, I walked up to the desk inside and asked for a salesperson. Ed Nae came over, I told him exactly what I was looking for, and he said that he had one on the lot. I told him that I just bought one five months earlier and I didnt want to play the negotiating game again. I offered to pay the same price for the car. Well, he disappears to talk to the sales manager, then returns with a pen and paper asking me to write down what I am willing to pay. I told him that I already gave him a number but he persisted. He offered to throw in a free oil change and free inspection stickers for life. Having been at this for a while, we agreed to pay more just to make the deal and be on our way. However, I would have never agreed to pay more, had I known they were going to throw in a ridiculous amount of fees. We met with Paul Andrade for the financing. He said that he would get us the best interest rate possible, then he quoted me a rate that I knew was too high. When I complained he lowered it by a percentage point. I am still wondering why I didnt get the best rate right up front as promised. Now having been there for hours, I made it perfectly clear that I wasnt willing to pay for anything optional and I signed all of the paperwork. Paul charged me $199.00 for protection plus, a dollar amount preprinted on the form. When I asked what this was for, he said it was for my FREE inspection stickers for life. Didnt make sense to pay for something that was thrown in for free. After reading the protection plus form, it has nothing to do with inspection stickers at all. It is an optional service that I didnt need or want. They also charged me another $584.00 in fees, not counting tax, title and registration, which added significantly to the cost of the vehicle. When we asked what they were for, the sales manager said one thing and the finance person said something different. When I told the sales manager how unhappy I was with the fees, he gave me an attitude and walked away. In any event, they both said part of it was to clean the car. I dont know how much it costs to clean a car with 4 miles on it, but I am sure that I paid too much. They even left plastic on the handles inside. Ed called me to say that the registration came in. I asked him to mail it to me and he said that he would. When I didnt receive it a week later, I called to confirm that it was mailed. Ed was not there but the guy who answered said it was his boss. He said they dont mail registrations and I had to drive back from another state to pick it up. I am wondering why Ed never called to tell me that he didnt mail it like he said that he would. When I bought the first car it came with a Hyundai Assurance Guarantee Certificate which guarantees the trade in value for four years. When I asked why I didnt receive that with my paperwork, I was told that it only applies to cars financed through Hyundai. I told Paul that my other car wasnt financed through Hyundai and I received the certificate. Paul said its written in the fine print somewhere. I still havent found that fine print. I guess I will have to follow up with Hyundai directly on that.

cbeckwitg7794

Feb 11, 2012

I had a wonderful experience with Ish at First Hundai. He was curteous and took the time to answer all my questions. I love my car.

samd052

Feb 11, 2012

On 2/4/2012 I had stopped by First Hyundai looking to speak with an individual we were dealing with online. I was immediately greeted by Nicole when I arrived. We talked about the 2011 Santa Fe we were interested in from the online quote. The vehicle was intended for my wife, and without her being there, I had asked if we could test drive the Santa Fe to my home so my wife could see the car for herself. Nicole accommodated that request. She went with me to meet my wife and son, we all talked and looked over the car in detail. After I got the "nod" of approval on the car, we drove back to the dealership. Once there I was interested in the dealership itself, I wanted to know the history and background of whom I might be buying a car from. I was pleasantly surprised to find that the dealership was a family business and not a large company. Nicole had explained the many benefits of purchasing at the dealership that you may not find at other locations. I really wanted to know what this dealer could offer that others could not, or didn't. Again, I was pleasantly surprised that this dealer prides itself on "continued" service to their clients. Going into this transaction, I knew what vehicle I wanted....really I could get it anywhere....not just First Hyundai. What I really wanted was an outstanding "product", and that includes the car AND Service....the whole business relationship between the dealer and the customer. Nicole had done an excellent job explaining the benefits. At the end of the day I got the car I wanted at a fair price, and with the financing I required. After the purchase, Nicole had taken it upon herself to make sure the registration and inspections were done properly and timely, and placed an order for a missing gas door release handle. Within a week Nicole has followed up to see if we were pleased and to let us know that the handle to the gas door release lever has arrived and was ready for pickup. I'm confident now that I have purchased from the right dealer, and I got the overall "product" that I wanted. They did an excellent job.I would be happy to recommend this dealer to anyone I know. If anyone had a question about my experience feel free to email me at:sdeforatyahoo.com (no spammers please)

gc1363

Feb 6, 2012

Salesman Ish was awesome. Friendly, helpful, and honest. Greg Howle, GSM, is the man to see if you feel any part of your deal isn't right. He will tell it like it is and break down your deal so you understand what every penny of it is. Mr. Howle says he is a customer guy and is exactly that! He and Ish made my car buying experience a positive one. I sent a friend to see them and she recieved the same service! The honesty is what sold me!!!!

an-old-bald-man

Jan 30, 2012

We felt like we were truly in great hands. We would highly recommend this dealership especially mateo riz.Overall experience made us feel very confident in our choice of dealers and salesmen.We feel that Mateo took a personal interest in our choice of colors and options.

Rustys25

Jan 22, 2012

Our first time buying with First Hyundai there was no stress and went smoothly. Nic was our sale consultant and very informant with all aspect of the car we purchased. We will be going back to buy a second vehicle from First Hyundai and will be looking for Nic! Thank You, Karen and Chris

kimbles

Jan 16, 2012

We had previously purchased a Hyundai at a different dealership, however learned of First Hyundai after the purchase. We get all our service done at First now. Just a few days ago our non-hyundai vehicle was in an accident and totalled. We have purchased a second Hyundai....this time at First! We are thrilled with the treatment we received from them (although not surprised as we visit regularly for service). We are now a proud 2 Hyundai family. We will recommend First Hyundai to anyone we know in the market for a new car.

Brad Patch

Jan 3, 2012

First Hyundai is appropriately named because they gave First rate experience. I will be a lifetime buyer at First Hyundai. Greg and his team made this a very pleasurable experience. They helped me get the car I truly wanted. I was going to buy a Honda Civic but there was no comparison in quality and features, the Elantra is a superior car and First Hyundai is a superior dealership. Thanks again for making me a believer!

pgrady45

Dec 4, 2011

The experience I got at the dealership I was very pleased with the staff I dealt with and purchasing a new car.I would reccomend this dealership to a family member or friend.

wagonmast

Dec 3, 2011

This was a great car buying experience. I originally spoke with Christine who told me about the website and to keep checking because used cars are always coming in. I found a car that interested me online and emailed for more information. I received a prompt email back, made a phone call and decided to go down for a test drive. Bobby Orabona, my salesperson, was great because he didn't pressure me, showed me two cars of the type I was interested in, and recognized that I was still emotionally attached to my old SUV. I came back with my husband. He thought it was a nice car. We sat with the Paul in finance who managed to make the mountain of paperwork not seem like a burden at all. The whole experience was so pleasant that I wondered why I had dreaded going car shopping. I have been driving my "new" used car for almost two weeks and I love it!

Stuart H.

Nov 1, 2011

My Mini was on its last legs and I needed a "lightly used" car fast. But not so fast that if I felt weird pressure from a dealership, I wouldn't walk out -- I had rented a car for the week to make sure I would be covered. But I didn't need it. When I walked into First Hyundai and worked with my sales person, Sam, and his manager, Lou, I immediately felt: Okay. I'm safe here. I'm going to get answers, and be able to think through what I need to do for me. Kevin, in finance was great, too -- I would go back in a heartbeat, and would bring my wife and my oldest daughter when she learns how to drive...next year, Aaaah!

john

Oct 28, 2011

My wife and I were impressed with the level of professionalism and knowledge of the salesman. The assistance provided through the decision making and purchasing was hassle free. We would also like to extend our appreciation to all involved with the registration snafu. We highly recommend this dealer and look forward to dealing with them in the future.

SteveBedard

Oct 15, 2011

I traded in my 2007 Hyundai Sonota for the 2011 Hyundai Sante Fe. Sam was so helpful. He recommended that I test drive the 6 cylinder Santa Fe in addition to the 4 cylinder version. The 6 is much smoother and powerful ride. Sam was very helpful and did not insist or push me. I was recommended to First Hyundai by a friend and my mother-in-law. Both had very good experiences, as did I. I recommend First Hyundai to any car buyer new or used.

catlady60

Oct 6, 2011

The people I dealt with at First Hyundai made my car buying experience the greatest. They were knowledgeable and friendly. If you're looking for great customer service, this is the place to go!! I would gladly buy another vehicle from First Hyundai!!!

kaaatelynnnn

Oct 6, 2011

The dealership and people that took care of us were incredibly kind, and helpful through this whole process. I would highly recommend them to anyone wanting to purchase a car.

Robin B

Oct 6, 2011

Bob Matay- sales -extremely knowledgeable, friendly, and motivated to incentivize you to buy, Hyundai best warranty in USA 100,000 miles, Bob offered best price and on first visit, no messing around, buy a car and they give you many extras. Test drive and you will be amazed. Hyundai is loaded to begin with; dealer wants to earn your business and they work hard to do it. Test drove the car and couldnt believe the performance. Features in car are better than all in that class, radio, nav, blue tooth, gorgeous leather,back up cameras and sensors, a refrigerator !!!! ...a real luxury car for 30% less. pricing is $10,000- $15,000 less than comparable cars with only 36,000 mile warranty.Rebates and incentives are terrific- I got back a few thousand dollars on a new car. Financing can be as low as zero percent !!! Manager Dell was extremely helpful in finding the car instantly...and Blake in finance was more than knowledgeable about all the great options and warranties avail. they offer the best price on trade in. A class act dealership...I felt like part of their family by the time I left...go check them out before you buy a car...I LOVE MY NEW HYUNDAI AND MY NEW FRIENDS AT FIRST HYUNDAI...!!! Robin

srochefo

Oct 6, 2011

I went in looking for a car, used or new, that I could feel comfortable driving, but would love, without feeling pigeon-holed. First Hyundai helped me find that car. Victor really listened to what I wanted in my car, and what was important to me. After hearing my criteria, some of which was pretty specific, he introduced me to my new Hyundai Elantra. Always aiming to please, Victor not only found me my perfect car, but he found my Elantra Limited in just the color I wanted. The detail, the price, and the terms and conditions for my lease meet all of the criteria that I had, and made me an extremely happy customer at the end of the day.

davelynnmat

Oct 3, 2011

This is the first new car i've purchased in 30 years and was really not looking forward to working with a dealer. This place completely changed my perception that a dealership is just out to get the most money out you or try to sell you something you don't need or want. The atmosphere is low pressure and the staff was was courteous respectful and most of all just plain fair.

colleenp1966

Oct 1, 2011

I have dealt with other dealerships in the past, but this dealership was so easy to work with that I will deal with them again. I can't say enough about them.

Larry Wenger

Oct 1, 2011

You have excellent customer service at the Dealership. Bobby O was very helpful in working with me to select a vehicle, of my choice. He worked very hard to get the exact car that I had in mind. No pressure at all and all of the other gentlemen that I met were very polite. I felt like I was dealing with family. Keep up the great work. Your telephone operator was very pleasant to speak with and helpful too. Thanks for the call back today Bobby, I appreciate it. Followup to me is quite important to me anyway. It was a great experience and if my car is as good as you customer service, I'll be happy. Thanks again everyone to you all down there. Sincerely Larry Wenger

lpalacios354

Oct 1, 2011

After the way courtesy hyandai in rhode island treated myself and my wife we thought we would never go back to a hyandai dealership again. We had our doubts walking onto the lot to look at a car we were interested in and the folks here at first hyandai are by far the most professional and respectful of all dealerships we have encountered. They do not just sell you a car and then treat you horribly if there are any problems after the sale. That is how we were treated at courtesy hyandai of pawtucket rhode island. Those people should be ashamed of themselves. We will absolutely do business with the great folds of first hyandai of north attleboro.

jmg1944

Sep 30, 2011

My experience with Anthony and his group of used car sales people was extrordinary. I gave a description of the vehichle I wanted to purchase and I was provided with a choice of "just what I wanted". A Certified Used Car that I enjoy everyday. Their personalities and knowledge helped me a great deal in the purchase of my vehicle. Anthony and his sales people went over and above any experience I have had with other dealerships. My next purchase with definetly be with First Hyundai!

John Calarese Sr.

Sep 29, 2011

My first Hyundai ! Love it ! Traded my Lexus 350 ES,had it for 2 years +,the EQUUS is a most enjoyable experience.The personnel at 1st Hyundai were very knowledge and courteous.Definitely would recommend !

curlyjigsaw

Sep 28, 2011

The trade-in $$ was Wow!! I couldn't refuse the deal. Derek was great; very informative. Blake got me the financing, and was espeicially helpful in describing the financing contract and available options for the Tuscon.

eswar_k

Sep 28, 2011

- Dealer tried to make more business based on my interest in the vehicle color.- They cheated me with the mileage - Invoice showed less than 100 miles but when I got the vehicle delivery after registration I noticed the mileage was 250.I left with no choice because I traded my old car with the new one already and I was hurry leaving the showroom.- No courtesy call from the dealer until the next one week after taking delivery.- Treatment was totally different before and after buying the car.

Forever Forty

Sep 28, 2011

Great car-buying experience. Friendly and helpful sales person. Top performance in all areas. I would highly recomendthe dealership, the sales person, and the vehicle to family and friends.

pegster911

Sep 28, 2011

My experience was great at First Hyundai. The salesmen were very thorough and explained everything about the car to me. I like my new Santa Fe.

robcar

Sep 28, 2011

Bobby was awesome to deal with. I was looking for a newer used vehicle and they had just what I wanted. Bobby was very informative on the whole process and I left feeling more than satisfied. I'm positive I'll be a repeat customer.

Smithfield33

Sep 28, 2011

The sales person could not have kinder and very knowledgeable. He is excellent example of the kind of people I would like to continue to deal with. All is good !! Muriel Byron

stevec73

Sep 24, 2011

I came in to look at a Veloster. Derek helped me out with a test drive. He was very cool, calm and professional. Loved the car, wasn't sure about the color. Greg sized me up perfectly and gave me a good-natured back-and-forth negotiation that resulted in an offer I couldn't refuse - for the right reasons. I genuinely appreciated the way he worked with me, and he's the only auto sales manager I've met who can get away with being so good at what he does without coming off like a jerk! I left feeling good about the deal, and the color is quickly growing on me. I can only hope that the service experience is as good as the sales experience. I'll be sending business to Derek and Greg, for sure.

Riflinns

Sep 5, 2011

Everything about my experience at First Hyundai was terrific. I purchased a 2011 Sonata in March and I loved the car. brought it in for its first oil change and reported that it was making a noise. I was provided with a loaner while they tried to fix the noise. however, after several weeks with the car and consulting with the Hyundai engineers, they were unable to determine what was causing the noise. The dealership refused to give the car back to me without correcting the noise. it was at this point that I realized that First Hundai truly puts their customers first. Rather than try to patch the noise, they decided to give me a brand new car. They wanted me to be happy with my Sonata. This was above and beyond what any dealer has done for me in the many, many years I have been driving. Ghulam, my sales consultant, was great. He spent time with me explaining the new features of the new car -- they actually gave me a 2012! He was very knowledgeable about all the bells and whistles in the car. Gregg, the general manager, spent time reviewing my original purchase and made sure that my newer car payments were in line with my original purchase. He did not disappoint. I was extremely happy with the way this issue was resolved. This was just unbelievable that they would even consider giving me a new car. I am still amazed. Joe Ruggiero, the owner, truly stands behind his products and bends over backwards to make sure the customer's needs are met. This is my first Hyundai and I will definitely purchase another one. I love the car. And with the great customer service at First Hyundai, I will definitely go back for my next car purchase. If you are considering buying a Hyundai, head over to first Hyundai and ask for Ghulam. He will take great care of you, as will everyone at that dealership.

frankp500

Aug 8, 2011

I heard so many great things about First Hyundai in MA that I just had to go there and see for myself. I have been falling in love with Hyundai vehicles and decided to purchase a 2011 Hyundai Santa Fe that I am so in love with. The sales person, Mateo Riz was the best salesman that I have ever dealt with. He was so professional and totally explained each and every aspect of the vehicle to the fullest. He even dropped off some paperwork to my house on 2 different occasions ... Comeon...no one does that anymore !! Then I dealt with Dell Roderick, Sales Manager, which was also a pleasure to deal with in finalizing the purchase of the vehicle. He had a great attitude and was very friendly and courteous while I was there. The last person Blake Gardner, Finance Manager, was also excellent !... I never met a person more through then him in explaining each of the documents and explaining the finance program along with other options that were available. These people really know about the Hyundai products and services ... I love the service and the dealership ! I will be back there for my service and will continue to rave about Hyundai vehicles ... You have me for life as a customer !!All of my expectations have been met by these fantastic individuals at First Hyundai in MA ! They actually made me feel part of their family there and a major factor was them that made me purchase this excellent 2011 Black Santa Fe SUV !! Great People, Great Service, Great Product !!! I love First Hyundai and all Hyundai Vehicles...Now I need to visit there to have my wife trade in her Honda Accord...Maybe in the Fall. Thank you.

Katie1122

Jul 11, 2011

I am writing this survey based on my experience with a sales representative named Bob Matay at First Hyundai Dealership, located at 270 East Washington St in North Attleboro, MA.For those of you shopping for a car, I highly reccommend that you visit this dealership and ask for Bob. He greeted me right away when I arrived to the dealership and listened to my situation. He immediately was able to offer me a solution (I had been to 3 other places and they all told me it wasn't possible) and sold me a 2011 Elantra (which I absolutely love....AWESOME gas mileage!!!!!). He's extremely honest and professional, and truely cares about his clients. I've dealt with 4 other dealers in the past (different dealerships) and have not even come close to anyone as kind as Bob. Not only did he match me to a car that suited my needs, but he offered helpful information without my having to ask. I drove the car home the day I signed the papers, and Bob made sure the registration was finalized within 2 days. When I went in for my first oil change, Bob greated me by name and asked how the car was doing.Overall, everyone at the dealership is helpful and friendly, from the manager Greg Howle, right to the service desk. They are personable, smile as they walk by you, and in general make you feel welcome!!!

AzariaTours

Jul 7, 2011

My Observation of Mr. James T. Washington and the owner Mr. Joe ...Excellence Attitude, Dress Code, with a Positive Caring Spirit that represents the man and the company.Blessing to the Superb work practice.My business shall return.Samuel A. McDuffieCEO of Sovereign Transportation Inc.617 . 270 . 7678Web Site Address: www.SovereignBus.comEmail Address: Busdriver33athotmail.com

jane416

Jul 7, 2011

Felix, Dell and Greg worked very hard to get me into my new Genesis coupe at a monthly payment I was comfortable with. Blake was a young man who was very knowledgable in his field and an honest genuine nice guy. Both Dell and Blake went over the financing in length untill I was fully able to understand every detail. This dealership and thier employees mentioned were very honest and even showed me thier invoice price on the car on thier computor screen. I feel it was a fair and honest transaction. I also look forward to service at First Hyundai.

wcarline03

Jun 30, 2011

Without hesitation do I endorse and recommend First Hyundai of North Attleboro for your Hyundai needs. Today I drove away in my new Genesis Coupe. The process began only a few days ago when I was searching for this particular car. When I walked into First Hyundai, the door was held for me and I was greeted by a couple of employees who were not even in sales. I was introduce to Greg Howle, Sales Manager who immediately checked to see when they would have one of these vehicles in stock. Greg agreed to call me when this car would arrive in about one week and he did just that, follow up as soon as one arrived. We set up a time to meet later that day and during my second visit to the dealership to see the car, the same level of courtesy and professionalism continued. Furthermore, it was amazing to be able to actually meet the owner, who was walking around the showroom. From the owner to each member of the First Hyundai Team, all made me feel welcomed and important. I was introduced to Derek of the sales team. He was knowlegable, professional and definitely did not use the stereotypical "high pressure" approach to sales, which was very welcomed. First Hyundai's team of Greg and Derek worked with me on the price as well as on financing. I was pleasantly surprised to find that they were able to obtain more competitive rates than could with my local credit unions, as a well qualified borrower with credit perfect credit scores. The entire process from viewing the vehicle, test driving, to negotiating price, to closing the transaction took less than 3 hours with a one hour visit the night before and a two hour visit this morning to close the deal and have the car readied for delivery to me. Blake assisted me with the finalization of the financing and rounded out a well balanced team. Amazing experience and I amd looking forward to my first Hyundai. The vehicle was delivered to me absolutlely flawless. Thank you First Hyundai for the best car buying experience I have ever had in my life and I have purchased well over 12 vehicles in my lifetime. I am already committed to First Hyundai for my next vehicle for my wife in the next year or so. First Hyundai is highly recommened.

smutheop

Jun 23, 2011

Having researched the 2011 Elantra extensively and deciding it was my next car and having the fortune to travel alot for work I visited 8 other Hyundai dealers in Ma CT and Ri. From the moment I drove into this dealership, I was greeted cheerfully by Dave and it was obvious that this was the First location that had the inventory that was needed to fulfill my needs. Dave was very patient as we circled the lot looking for what I wanted and he mentioned an Elantra in the showroom which turned out to satisfy my needs. I had a trade, which was evaluated and I hashed out a fair deal with Dave and Greg the sales manager. Greg stated after all of my demands that he was a "Man of his word" and that he would honor my picky points when I got in the finance office as well as my insistence on having fog lamps installed. All this was accomplished in just a little over two hours and I drove my new car home from the showroom floor on the same day I entered the dealership. They even had the recon department come out and spit polish the vehicle, and Dave Gassed it up while I was in the finance office. I was impressed...But it was really what I needed being so far away from the dealership. The travel was well worth it. Billy from parts arranged the ordering, installation of the fog lamps as well as the loaner car and couple weeks later they honored the Fog Lamps promise. Billy even came out to my car to show me how the fog lamps worked. First Hyunda was the first dealership that had the inventory to make a choice. First Hyunda is Number one in my book and would gladly recomend them to anyone looking to make a purchase.Sincerely YoursBrian Fraryw

cmadonna

Jun 16, 2011

First Hyundai has accommodated all of our needs. Bob Maytay was an excellent sales person which was extremely knowledgeable of the vehicle he sold. If ever in the market for a Hyundia I would strongly recommend First Hyundia for their courtesy, expertise and fair pricing.

rvozzella

May 29, 2011

I would recommend anyone to this dealership. It was our first time there and will not be our last. Every one was so helpful and pleasant. Victor made us very comfortable, and welcomed. We got to meet the owner Joe who took us in and treated us excellently. We could not have asked for a better place to buy a car then First Hyndai. The experience was very smooth and the care given to us was out standing. We rate them with a 100%. We are very satisfied customers and appreciate the care we received. Thank you all at First Hyndai for everything. Excellent service!!!

spudboy

May 26, 2011

I visited First Hyundai early yesterday to look at 2011 Elantras. I was planning on buying a new car for my Son. I took a test ride with Edward Nae and was very impressed not only with the quality of the product but by the ease with which I was able to deal with Mr. Nae. I was sold on the vehicle but needed to come back later in the week with my Son so he could asses the Elantra. While leaving the dealership, I spotted a 2011 Genesis Coupe. Maybe Dad should treat himself to a new car too? At home I decided that I do not need a new car. But maybe I could swing the additional $10.K for my Son and purchase the Genesis Coupe. I drove back to First Hyundai and went for a spirited test ride in the Genesis Coupe with Mr. Nae. Again, a very positive experience. We sat down and talked price and financing. In stead of the expected dehumanizing treatment during this process, I was dealt with with dignity and respect. The negotiation took only minutes to conclude as Mr. Nae, and his sales manager Gregg Howle listened to what I wanted to do and and made the purchase process "a path of least resistance". I met with Paul Andrade to discuss the financing terms and was very impressed with his knowledge and willingness to help my Son establish credit. Today we picked the car up. Everything went smoothly and I was once again impressed by another employee, Blake Gardner. He explained all the details of the contracts and paperwork to my Son,a first time buyer.I have spent the better part of the last thirty years in marketing, sales, and customer service. I can not recall a single time when I was more impressed by a team of sales professionals such as I encountered at First Hyundai. If you are looking to purchase a car and especially if you are looking for a Hyundai, I suggest that you make First Hyundai your first (and likely last) stop. I recommend First Hyundai in the strongest of positive terms.

klmjr66

May 22, 2011

I went in to look at the preowned cars because my truck was killing in gas. I was aproached by Rithy so I told him what I had and what I needed and he knew exactly what to show me with no haggling or price playing. Anthony was a great help too with working with to keep my price in the "comfort zone". there was no pressure at all anytime with my visit there I walked out with the car I wanted and was very pleased. I will be buying my cars there for now on and I will be bring in some family and friends too I AM a very happy customer and now a loyal one. Thank you Ken Moore

mplacouture

May 4, 2011

I very recently purchased a 2011 Elantra from Bob Matay. I love the car and the buying experience I had with First Hyundai. I originally contacted the dealer on the internet and Bob Matay contacted me right away. Bob was very professional as he listened to what I was looking for, worked with me to get to a price that was agreeable to both of us. Bob followed up with me every step of the way. Although, I didn't finance my purchase, I also dealt with Paul Andrade who was also very professional.All in all, it was a pleasure from start to finish.

katekatem

Apr 22, 2011

I had a great experience with First Hyundai of North Attleboro. Maybe I have the positive attitude toward this dealership because (a) I knew what I wanted and (b) I don't have high expectations for a car dealership, but shouldn't we all feel this way when purchasing a new vehicle? I (very) recently decided it was time to buy a new car. My first, and only, thought was to look at Hyundais as I had a great experience with my previous Hyundai and decided to search for another. I first met Mateo, he was very easygoing and didn't have the normal car salesman air about him - it's a lot easier to look at a car when you don't feel that pressure many car salesmen give off. I wasn't exactly sure I would drive off the lot saying "I bought a new car!", I was merely browsing for used Sonatas; however, as soon as I saw the 2011 Elantra I fell in love. I took it for a test drive, talked numbers with Mateo and purchased my car. I wasn't made to feel like I had been done a "huge favor" by First Hyundai, and that's how a buyer should feel - happy to have a new car... period. I must also add that on the day I went to pick up my new car, I went in at 8am when the sales guys are not in until 9. The cashier (I wish I had her name, she deserves recognition) was very helpful in calling a sales guy (Greg) to make sure he would be there early. Then, as I opened my door I noticed a scuff mark on the inside of my car. The cashier called John (service manager) and he was very quick to take my car in and try to fix it. He was not able to, saying the recon guy would be there later and gave me his card - I was so nervous that it would be one of those situations where you drive off the lot and it becomes your problem, but to my surprise when I called he was got me in at the time I needed, quoting it would only take 20 minutes - and happily, it only took 20 minutes!!My experience with First Hyundai was a very pleasant one, though should there be any changes I will be quick to note ;)

Lauren Cosby

Apr 6, 2011

I discovered First Hyundai on AutoTrader when I was looking to replace my 2003 Saturn Ion. Immediately I fell in love with a 2008 Elantra.It was well within my price range and after talking to Teddy Chabo I was confident it would be mines. Somehow I got duped by another dealer and they had messed up my credit. But Teddy took me anyways and somehow worked magic and got me into that vehicle the day I came in. I loved it! But after less than a year I needed something bigger due to my growing family and so I called Teddy again and he gave me all the details on how to get in to something bigger. He hooked me up with Carl and Anthony who had the most beautiful Santa Fe. They not only sold me the car but they worked with Mikey in Finance to make my payments affordable. First Hyundai is by far the best dealership I have ever had the pleasure of dealing with. They treat everyone just like family and they are honest. I love this dealership and just knowing that they dont just see each person as a dollar sign gives me the confidence to give them my business for years to come. I wish I would have known how great they were before I went elsewhere. I would have made them my first choice.

bCofsky

Apr 1, 2011

They were ready and waiting for us when we arrived. They were true to their word with the deal we had made with them on the phone. They were extremely fair on the trade-in value and the price of the new car. They were friendly and courteous. They were efficient and sent us on our way with a full tank of gas in a gorgeous new car.

eddie201

Mar 30, 2011

My experience at first Hyundai was very pleasant and refreshing. There was no pressure like I had at.at other dealership. They had so may cars to choose from, and a friendly environment that I would absolutely recommend this place anyone. My salesman Bob matay and was great and a sweetheart. First Hyundai is a first class act dealership. Finance department was very nice too. I paid exactly what my budget called for.

kwikdirusso

Mar 30, 2011

Went to this dealer because they had a very large selection of cars, with many options to choose from. Their sales staff was professional and friendly. They gave us good information about the vehicle we were interested in. This dealer is 1 hr away from our home and it was worth the trip. We will recommend this dealer and our salesman to all of our friends interested in buying a vehicle. Their website is also very user friendly so it was easy for us to shop ahead of time for the right vehicle in the right color for us. Couldn't have asked for a better experience when buying a new vehicle. Another bonus was the 1.9% financing they offered us. As for our salesman Bob Matay we can't say enough good things about him, he educated us on the Elantra we purchased made us aware of all the options it had to offer, he went out of his way to make us happy and get the right car, color & options at the right price. We will absolutely purchase another car from him when the time comes again that we need a new vehicle. Many thanks to Bob Matay & First Hyundai for making our new car purchase a pleasant, easy & stressfree experience. If new cars were like a great cup of coffee at the store in the morning, I could go to this dealership everyday!!!

Alivea

Mar 29, 2011

The whole experience was great. The salesman was very friendly and helpful and made the whole experience worthwhile. I would recommend the dealership to others. I plan on using the dealership agaiun in the future for future purchases for myself and other members of my family.

kathleenr14

Mar 29, 2011

Bob Matay was very attentive, kind, helpful and accommodating. I have never purchased a car before on my own and I was apprehensive going in but Bob was very professional without being overbearing. He gave me my options based on my criteria and worked around a few sticking points I had that could have turned the other way. I'm looking forward to driving my new Elantra and establishing a working relationship with First Hyundai.

michaelsabbag

Mar 29, 2011

The reason I gave such a high rating is because I have been to various dealers in the past when they were pushy. The personal and professional service I received from North Attleboro Hyundai gives me the thought of coming back when we are ready to buy a new car for my husband.

MMMdonuts123

Mar 29, 2011

This is the most unethical dealership I have experienced. In fact I bet all the positive reviews on this site are from the owners themselves trying to rebuild their image. I went in to BUY a new car. 5 months prior I had negotiated a deal with the 2010 accent and I took the time to save up for a reasonable down payment. I went back in November and wanted to BUY the accent. They had explained to me (as mentioned in other reviews)the difference, with my new down payment and my trade in, would be so minimal if I decided to go with the 2010 Elantra. I test drove it and yes it was a better car so we started talking money. After several hours of minimal concessions in correlation with several "discounts" such as military, college graduate and living with another Hyundai owner (which did not factor in once I saw the actual contract), I was offered a price of $180 a month. This price was to include everything. As soon as we went to finalize paperwork I was informed that this was a lease agreement and they could not get me anywhere near that with me purchasing the vehicle. In fact they were doing me a tremendous favor due to my lack of credit, i shouldn't have been able to get a lease supposedly. This was proposed to be a rare occurrence and a tremendous opportunity to me. And then when I shunned the idea of leasing away they said the only thing I could afford was the accent. I said I would like to buy the accent and they told me I could not get the deal they had negotiated with me months prior. Also they made comments like "you deserve a better car than that". With this misguidance and the hunger and anxiety in my stomach from spending all day their I signed the papers. BUT THIS WAS NOT THE WORST OF IT!!! the next day I had to bring my down payment of 1000 dollar. the man named George who sold me the car had me drive him to the gas station to get my sticker and give him the money there. i got the sticker but no receipt for my down payment. he explained to me that it was already worked into the deal and i didn't need one!!! So I went to take it a step further and talked to the manager Sam. He gave me the same story. I had to give the 1000 dollars to make the bank think my trade was worth more. Upset and angry at this point(and within 5 days of purchasing the vehicle)I said I wanted to give it back. He told me I couldn't. I would have to sacrifice my trade and the down payment and he basically made it seem like I would be loosing my life savings, but there was another option. I could opt out of the lease and purchase the vehicle which would bring me up to $300 a month which I couldn't afford. and then I asked about what my discounts would factor in as because this price would take me way over the MSRP. He said that I wasn't eligible for any of them. Anyways the story goes on but it's to much to write.

lda72867

Mar 24, 2011

Truly a positive, plesant exprience. Greg, Mateo, Paul and Mike all worked extremely hard, went above and beyond to be sure at the end of the day I got what I wanted. A dedicated team who listens to the customers wants and needs and works with them without being "pushy" to allow the customer to make the decisions best for them. Can't wait to pick up the new 2011 Hyundai Sonata! Thank you, thank you very much!

shopper666

Mar 24, 2011

Went to this dealership after talking to the manager and the salesmand George Cowell who told me there was a black sonata on the lot. We went there and our car keys were taken by the salesman and we ended up being their for 6 plus hours with the promise of driving the sonata we test drove if we signed the papers to make the sale after telling them we were leaving and having our car towed away. They had us sign the paperwork and after that we were told we could not take a dealer plate as promised and take the car that night. It was a bunch of lies and false promises and then they played games with the price match from leominister hyundai. Do yourself a favor stay away from them they are a bunch of sleeze bags. We reported them to Hyundia and they didn't seem to care. We were going to purchase 2 more new vehicles from Hyundia and after this we went with Ford and my neighbor went to Toyota.

CMCCOLL46

Mar 23, 2011

FELIX WAS AN EXCELLENT SALESMAN, KNEW THE PRODUCT WELL, VERY INFORMATIVE. FRIENDLY PERSONALITY,EASY TO WORK WITH DURING SALES PROCESS.SEVERAL OTHER EMPLOYEES MADE A POINT OF INTRODUCING THEMSELVES TO ME.ALL PAPERWORK INVOLVING THE SALE WAS EXPLAINED CLEARLY. CAR WAS READY ON TIME FOR DELIVERY AND FELIX SPENT TIME WITH ME GOING OVER HOW EVERYTHING IN THE CAR WORKED. HE EVEN SET UP BLUETOOTH FOR ME! LATER THAT DAY, FELIX CALLED TO SEE IF ALL WENT WELL ON MY TRIP HOME WITH MY NEW SANTA FE. REALLY APPRECIATED THAT FOLLOW UP CALL- GOOD CUSTOMER SERVICE,FELIX. WILL BE HAPPY TO REFER FRIENDS TO FIRST HYUNDAI.

GOHARJAVAID

Mar 21, 2011

BUYING A CAR SHOULD BE A WONDERFUL EXPERIENCE. ITS THE SECOND BIGGEST PURCHASE IN MY LIFE AND I HAVE PURCHASED AROUND 20 CARS IN MY FAMILY. FIRST HYUNDAI HAS A GREAT CUSTOMER SERVICE AND QUALITY PEOPLE WORKING FOR THEM. WHEN I ARRIVED AT FIRST HYUNDAI, GHULAM ASGHAR GREETED ME WITH A BIG SMILE, SAT ME DOWN AND ASKED ME ABOUT MY WANTS AND NEEDS, COLOR ETC. PULLED THE CAR RIGHT TO ME TO TEST DRIVE AND MADE SURE THAT I LIKED THE CAR. HE MADE NEGOTIATION PROCESS VERY EASY AND GOT ME A GREAT DEAL. SAM DAWOOD WHO IS THE SALES MANAGER, CAME OVER TO THANK ME FOR MY BUSINESS. GHULAM INTRODUCED ME TO MIKE WHO IS THE BUSINESS MANAGER, WHO GOT ME THE FINANCING AND EXPLAINED THE PAPERWORK TO ME. TODAY I GOT MY FIRST OIL CHANGE WHICH TOOK ABOUT HALF HOUR. LOVED THE SERVICE DEPARTMENT AND THE CUSTOMER SERVICE. I DID NOT EXPECT SUCH A GREAT SERVICE FROM A HYUNDAI DEALER. I WOULD DEFINITELY RECOMMEND FIRST HYUNDAI TO EVERYONE. GREAT PEOPLE ALL THE WAY AROUND. I WOULD LIKE TO THANK THE OWNER OF FIRST HYUNDAI TO PUT SUCH A GREAT TEAM TOGETHER

1ump25

Mar 20, 2011

If your looking to buy a new Hyundai, this is the dealership to visit. Excellent selection of vehicles to choose from and at the right price. I found the whole staff friendly and very helful. It was great buying experience. Our sales rep. Bob Matay did a great job in explaining the features in the car....safety features, signals, radio, etc.

Gabriela125

Mar 20, 2011

First of all I bought many vehicles in my days. at first hyundai, i really did have the best experience of all my years do this necessary purchase. i purchased a santa fe and my salesmans name is bob matay. he was very knowledgeable and made negotiating very easy. the sales manager sam was a very nice gentleman and came over to personally congraduate me on my purchase. i not sure of my finance guys name but he said he was just in florida. He made me laugh alot. When finish my car was full in gas and i can not believe how clean and shining my car was. i was lost for words. perfect. i would definitely recommend this dealership to whoever may be looking for a car new or used. go see my salesman he is great.

poppypaulc

Mar 19, 2011

Bob was very professional, cooperative and friendly. He explained all the features about the car. We were very pleased with his attention to detail. Because of the professional and knowledge of Robert, we will definitely be making future purchases. I would certainly recommend him to other customers who is interested in purchasing a Hyundai.

drgutts

Mar 17, 2011

Was looking for a third car with good gas mileage and not too expensive. We had been to two other closer dealerships and had received poor service. Felix was great and sold us on a lease at a good price. Very happy with the sale and delivery. Received great customer service which is extremely important to us.

gfyobama

Mar 16, 2011

Had an exemplary experience with the sale management staff. They made me feel like I was the most important customer of the day! I came in to look at the new Elantra and Victor kindly covered all the features and benefits of the car. I went from a First Hyundai customer to a life long First Hyundai customer!

adesisto

Mar 1, 2011

What kind of dealership has service hours starting at 7:30am and there is nobody there? All I wanted to do was have a diagnostic test run to determine why my Sonata died in the middle of a highway at 2:00 in the morning. They have no service hours after 5:00, so the best I could do was get there for the first appointment and hope they did not keep me too long. I show up at 7:30 and there is not a soul there. Lights off, doors locked. I bought the car there in 2008 and now I remember why I go elswhere for service.

carbuyer112

Feb 15, 2011

Guess it's time to add to the negative reviews. This was the first place I looked when I started shopping. The salesperson, Louis, was pleasant but seemed to ask the same question numerous times. I looked at the 2011 Accent (fuel economy was the biggest issue for me) and was told the pricing on a trade-in would make the price difference for a 2011 Elantra very miniscule. The sales manager, Sam, "ran the numbers" and came up with a very impressive sales price for the Elantra, with a generous allowance for my trade-in. So far so good, but of course I should smell a rat. There was high-pressure sales tactics to get me to buy the car THAT DAY, but of course I walked to see what other places have to offer. The car and the price were good, however, and I wanted to finalize the deal. I sit down for another 2.5 hours (after 2 hours on the first day), fill out all the paperwork with Louis, get the trade-in appraised, etc. I've filled out the financing paperwork and the finance manager comes over, introduces himself, and says he'll be with me in five minutes after he runs my credit report. AT THIS POINT: Sam comes to me with my salesperson Lou and says that they've made a mistake and the price quote was for the 2010 Elantra, not the 2011, and they cannot offer the price they did before...in fact it will be almost $3000 higher. I point out that the price worksheet clearly has the MSRP for the 2011 Elantra (which was on most of the ones in the lot) and if he's the sales manager, how would he not know that's the price of the new 2011? He has no answer but that he has 2010's in that price range. I reply, Yes, but not at that exact MSRP. He again makes a big show of apologizing. Then, his "offer" on the "2010" actually drops almost $1000 more than the initial figure he claimed was "the best possible deal" the previous time I was in. Bottom line, it's the old bait and switch after they get you so far in you might think you have no other option considering the time invested. I'm not the patsy who will take his 2010 that he couldn't sell last year off his hands, so it's time to move on to a different dealership. I still like the car, but there's NO WAY I'm dealing with these crooks again.

ritashi

Feb 15, 2011

I recently negotiated a good deal on a new car at this dealership after alot of pressure to " buy today " . However, when I went to get delivery on my vehicle , they told me they had made a mistake ( the salesman was " green " ) and now would have to pay the excise tax on the vehicle ( I was leasing). I agreed to compromise and pay half of what increase they were asking for . The " finance manager" initially agreed but then said " I think i have to pass on this deal ". In other words, the deal they initially agreed on was just too good and they would not keep their word . I feel this is unethical and I would never recommend this dealership to anyone as they cannot be trusted. My salesperson was actually quite nice and had little to do with the negotiations which were handled by another salesperson. I dont think he will last long there as his ethics are way above the rest of the group. Stay away from this dealership!! I subsequently bought the same car at another dealership and had a much more pleasant experience !

laxmcm2

Aug 3, 2010

I purchased a 2009 Elantra last year. The car is great and the price was very good. We bought the car and were told that we had free inspections for the life of the car. I brought the car in for the first inspection yesterday and they tell me that that deal is no good because I didn't bring my car to them for every over-priced oil change that they offer. So even if I did bring it there for the oil change the inspection is really not free and actually more expensive than anywhere else. I am quite upset about being lied to. When I was told by the service rep that this was not going to happen I asked if he was willing to risk me making a scene over $29... His first reaction was to mention calling the police which tells me that this is not the first time that something like this has happened.I should have known better because when we were buying the car there were three salesman that were "working" with an elderly woman at the table next to me. Those three salespeople were so nasty to this woman that it made me uncomfortable, the only reason I didn't walk out then is that the price was good. I can't stress how awful this service was especially coming back after purchasing the car the people there are very unhelpful and quite nasty. If you have already put your money down they want nothing to do with you. I would rank this dealership very far from "First."

annmoll

Jun 26, 2010

Welcome with open arms when you walk in, make the deal and close, that is where the courtesy ends. I am a "car buyer". In the last eight years, I have bought four new vehicles with the last one being a Santa Fe. The vehicle I bought here was actually a year old and was being driven by the sales manager. My first issue after purchasing it was that it had no floor mats. The salesman told me he couldn't include them but would help me get them for half price. When I showed up to pick them up, I was told I had to pay full price. I have been in many dealerships and while I am quite certain no one really cares about me after I buy the car, acting like you don't is a completely different story. When you walk in First Hyundai if you have already made a purchase, they will look at you like you have ten heads. I am currently trying to get back a refund on gap insurance (I stupidly purchased) after recently refinancing. After three days of trying to reach the finance manager, it took a nasty message to get a return phone call. I finally got the paperwork done with him back on March 3rd. He told me the company was behind in refunds but to follow up if I didn't received anything in 6 to 8 weeks. Well here we are on June 26th and not only is my status still active with the insurance company, my most recent phone call to the finance manager got me absolutely no where. While I understand I called on a Saturday, he couldn't have been more rude to me when he told me to call back Monday. My husband and I both own a Hyundai and he is ready for the beautiful new Sonata. Let me tell you where we are not buying a car and where we wouldn't refer someone. I wouldn't go to First Hyundai for a vehicle if they gave it to me!!

nickchoquette1

Mar 29, 2010

I purchased a car for my daughter on March 16th and found that Peter did not fit the negative reviews of other salespeople I found online. He was newer to the brand but knowledgeable about the product and kept us entertained throughout the process. Negotiating was easy and it was only one back and forth by the time I got to the payment I wanted and had researched. I only give a 4/5 for Overall because the registration late (the dealerships fault) but Peter brought it directly to my house once it was in his hands. We drove home in our new Sonata the same day and are very pleased to see the new quality in the Hyundai brand (we had one in the 90s that was NOT good but this new one is a whole different animal).

ladyslipper

Feb 5, 2010

BEWARE....BEWARE....BEWARE - DO NOT DEAL WITH THIS CAR DEALERSHIP. We put a down payment($3638) for a leased vehicle. We decided not to go thru with the deal because so many things went wrong. I cannot begin to tell you what they have put us thru - they "yes" you to death just to get your business. They were nice in the beginning but were insulting and nasty after we changed our minds because of what they said they would do and didn't. We found a better deal elsewhere. Sam, the manager, told us he was not going to give us back our money until he sold the car we were going to buy so I asked him "what if you don't sell the car for a year"?? He said then he would give the money back to us then. I would never give this dealership a good reference. STAY AWAY FROM FIRST HYUNDAI IN NORTH ATTLEBORO!!!!!!!

eherlihy

Jul 21, 2009

This is the BEST experience that I have had in a car dealership! Anthony greeted us 20 min. before the dealership closed, and within 10 min. we had a deal on a 2009 Hyundai Azera. On a subsequent visit, Anthony teasingly looked at his watch when he saw us, knowing that things would progress quickly. We felt that we got an excellent car at a terrific price, from a great dealer.