Used Cars for Sale at Five Star Warner Robins Chrysler Jeep Dodge Ram in Warner Robins, GA

Perry

Sep 24, 2016

I can say Five Star Chrysler Dodge Warner Robins has the vehicle you want and the deal to go with it. All I had to was ask and they found my vehicle on their network to close the deal.

Cody Webber

Sep 16, 2016

Ken avera. Great job with the service on my vehicle. .

Brandon

Sep 12, 2016

I had been looking for a mustang for almost a year & couldn't find the right deal until Adrian R. from 5 star Ford in Warner Robins GA on Watson Blvd called me and said Brandon we are getting you that car today!I was reluctant because it sounded to good to be true.I stopped by the dealership & literally a few hours later I was driving off the lot with my dream car!Thanks Adrian for making these purchase a exciting great experience!

Dominica Hicks

Aug 23, 2016

Rob Whaley was my Customer Service Agent and he was without a doubt the best person I have dealt with since coming to Five Star Chrysler in 2013 when I first came to Byron, Georgia. He was honest and very caring. He did not try to force me into buying something that I could not afford. He was very knowledgeable in all areas.Now for Kathy Gootee, she is the best person that Five Star Chrysler ever hired. She was always there to help me when I had some major problems( not good ones). If it wasn't for her, I would never come back to Five Star Chrys Noler. There was a time when the Service Manager would not return my calls, but Kathy always did and she did everything she could to make it right. Now thanks to Rob and Kathy, I will always be a Five Star Chrysler customer.

Chrissy

Aug 21, 2016

One wasted Trip, they refused to lease a car that I selected I've leased all my cars no missed payments I have high income no mortgage I pay my bills.

Dominica Hicks

Aug 17, 2016

Robert Whaley was outstanding as my Service agent. He sold me a set of tires but did not try to sell me the highest price tires which I really did appreciate since I am a Widow living off Social Security. I have been coming to Five Star Chrysler Jeep dealer since I moved to Georgia 3 years ago July.I had a major problem with a Service Agent, but thanks to Kathy Gootee, I will forever be a Five Star Warner Robins customer.sincerely,Dominica Hicks

Lemetrice Ray

Aug 16, 2016

We really had a great experience down in Warner Robins last weekend. Adrian Robinson did a great job making us feel welcome. Thank you Thank you Thank you!

jdfmacon

Aug 15, 2016

Worst buying experience I've ever had, tried to low balled me on trade; took three weeks to get the contract turned in, it has been almost four weeks, my trade still not paid off, 10 days after the sale they wanted proof for military retirement, they said they used military rebate in the deal, that was never disclosed to me. I would never deal with this organization again, I've just listed a few of the reasons, there is more.

TGarn25

Jul 27, 2016

I live an hour away from Warner Robins but once again the staff at Five Star made my trip a valuable experience. I would gladly drive back to Five Star if I ever need another vehicle. I had a very knowledgeable and professional salesman who went above and beyond on finding me what I wanted not what he thought I should have. The other dealers I visited were so caught up in telling me what they couldn't do but FS's staff were all about what they could do for me. I'm very happy w my DODGE Charger and would gladly go back and shop at Five Star again. Trust me if you think it's impossible to get a nice car or truck please pay these guys a visit before u give up on it. I'm glad I made the trip.Thanks again to my salesman Kevon for "Making It Happen"TGDublin GA

Brian Kennison

Jul 15, 2016

I recently bought a Ram Truck from Five Star in Warner Robins and am pleased with the great treatment and service of the dealership. Cody Durden was my salesman and was especially helpful and very professional. I also received great follow up from Kathy Gootee who is their Customer Relations Manager.

Ashley Nichols

Jun 10, 2016

I recently purchased a new Jeep Cherokee from Five Star Warner Robins Chrysler Jeep. Despite the fact that I live more than three hours away, the dealership made the process simple. I found the vehicle I wanted online. After an inquiry and negotiation with an internet sales rep, I spoke with Mr. Patrick Hoye who was extremely helpful in seeing that the transaction was completed that day. I then spoke with Mr. Joey Hutchings in the Finance Department who patiently went through the terms of the financing documents via telephone. When I arrived at the dealership, the vehicle was waiting with a full tank of gas ready for me to drive home (thanks Marcus Jones). I was truly impressed with the kindness shown by each of the employees I encountered throughout the process. As a follow up, I was contacted by Ms. Kathy Gootee, who couldn't have been nicer and more genuine in wanting to make certain that I was happy with the service I received. She even assisted me in one final detail I had neglected to address when I visited the dealership. I would without a doubt recommend Five Star Warner Robins Chrysler Jeep to anyone in the market for a Chrysler, Jeep, or Dodge product.

Ron F. Collins

Jun 4, 2016

Being mildly handicapped, I found the service and assistance to be impeccable and above reproach. I actually had fun with this process. Everyone was extremely courteous and professional. Looking out my needs in finding a vehicle practically perfect for me. My thanks to Evan, Alli and Mary

Courtney Hollingsworth

May 31, 2016

My experience here was a great one! I purchased a jeep Cherokee and within another week my husband purchased a Dodge Ram. Both 2016. Stephen Palma is the best and he makes sure he goes above and beyond customer expectations which he does VERY well! You can never go wrong at Five Star !!!

Happy truck owner

May 29, 2016

This was the best customer service team I have encountered!! I will certainly return when I need another vehicle!!

Gas Monkey Joe

May 27, 2016

I WOULD LIKE TO LET WR CHRYSLER DODGE JEEP KNOW THAT THEY ARE VERY BLESSED TO HAVE JOSH DYKES, DAVID SMITH AND KATHY GOOTEE AS THEIR EMPLOYEES. THESE PEOPLE ARE VERY COURTEOUS, KNOWLEDGEABLE AND DEDICATED TO THEIR EMPLOYER. THEY ARE PEOPLE ORIENTED, PROFESSIONALS AND ARE ALWAYS DOING THEIR BEST TO SATISFY THEIR PROSPECTIVE CUSTOMERS. I HAVE ALWAYS BEEN SATISFIED WITH MY TRANSACTIONS AT THIS DEALERSHIP.

cyon

May 23, 2016

Fantastic is how I describe Five Star in Warner Robins and the customer service I received from David. I spoke with him on the phone, giving him all of the details of the vehicle I was looking for. He called back shortly to let me know he had located the "perfect" van for me. I arrived at the dealership to find out he was totally correct. The van was PERFECT! I drove it home that very day. My time in the dealership, including working with the finance department, was minimal. David went out of his way to make sure this happened since he appreciated my request that my time was too valuable to spend several hours at the showroom. Thank you David for listening to my request and making my experience with Five Star a very pleasant one. This is the third Dodge van I have purchased from Five Star and definitely recommend the dealership and especially David if you are even "thinking" about purchasing a vehicle.

Judy Rawlins

May 19, 2016

After trying to trade at 4 other dealerships in the Thomson/ Augusta area, I was ready to give up. My goal was to get out of a 4 year lease on a VW GTI, and I knew the possibilities were slim. Then I received a phone message from David Smith- his voice was kind and sincere, so I decided to call him back. Next thing I know, I am signing papers on a brand new 2016 Jeep Renegade. David, along with so many others worked diligently to get a loan approved at a rate I could afford. (I actually had two other salesmen at other dealerships laugh at the prospects of me trading with them). It seems that I met so many folks the day I got my car- everyone stopped by to speak to me, get to know me, try to help. I just wish I knew everyone's name, but I'll just have to say that they all were so friendly and genuinely interested in me and my circumstances. When the deal was finally made, David seemed as excited as I was! On to the finance office- Joey Hutchings (I called him the smiling man) took his time and explained all of the paperwork. When we got to the section on the gap insurance, I turned it down in an effort to keep my monthly payments lower. But in the most sincere way, he told me that If I was his family member, he wouldn't let me leave without the gap insurance (negative equity being a big factor). Because of his sincerity, I changed my mind and took the gap insurance, and soon I was driving off in my brand new Jeep Renegade. Then, the unbelievable happened- exactly 3 weeks later, I totaled my new jeep! I called David Smith a few days later, just to get info on how the gap insurance worked. He was really concerned about me and my injuries and he explained the gap insurance. No more than 5 minutes after I hung up, I got a call back from David wanting to know what color Jeep I wanted. He sprang into action, found the new jeep for me, worked out the details, got a new loan approved, and had my new jeep DELIVERED to me 2 and 1/2 hours away from the dealership. Exactly one week had passed since the wreck, and I found myself in a new jeep. I realize this is wordy, but I can't say enough good about this dealership. I feel like everyone there has become my new best friend. I call David my "Car Angel." Joey Hutchings is just the best! I will always be grateful to him. Kathy Gootee and I have had the best conversations as she calls to check on me- she is so friendly, and a real asset to this dealership. I will never trade anywhere else, even though this dealership is 2 and 1/2 hours away. I would absolutely recommend this place to all of my family and friends!! Thanks so much- you all have blessed the heart of this retired school teacher!!!

Tim

Apr 25, 2016

Zach Winkle was my Salesman and he made the buying experience as easy as I have ever had when purchasing a vehicle. As far as sales people go, I'd definitely recommend Zach!!!

HenCin

Apr 16, 2016

We also dealt with the Riverside store more than once and felt taken advantage of. In addition we have dealt with several other dealers in the Macon area and did not have good experiences. This time we went to Warner Robins to shop. We felt as if our business was appreciated. Everyone we dealt with was a pleasure.

Cbell

Mar 31, 2016

Called to see if dealer ship had replacement part for my Dodge Nitro. I was helped by Kathy G.( I believe that was her name). They had the part in stock an I was able to pick part up same day. Very pleased with the service I received. Thanks

Joethecarman

Mar 25, 2016

Christopher Griffin is a outstanding service writer. He has vast knowledge of all Chrysler/Dodge/Jeep vehicles. Therefore he understands the customers requests. He keeps the waiting customers updated on the servicing of their vehicle. He is always very friendly, people oriented and always greets the customer with a smile. He is very dedicated to his job. Five Star Dealership is very fortunate to have Chris as their employee.

Ernest W.Pope- Kansas City Chiefs Fan

Mar 18, 2016

On Wednesday evening, March 16, 2016, I have had the pleasure of buying a 2014 Nissan 370Z, from Five Star Chrysler Dodge Jeep Ram Warner Robins, with the guidance, assistance and support from Mr. Marcus Jones. He is awesome sale professional, and he is asset to your dealership. I would like to take a moment to thank Mr. Jones for making my car buying experience a pleasurable one without any stress or high pressure sale pitches. Mr. Jones displayed a professional and caring attitude in assisting me in my understanding of the car buying process. Mr. Jones is a straight- shooter, who salesmanship is second to none. Accepting challenges appears to be the foundation of Mr. Joness life experiences and something he does with confidence. Mr.Jones demonstrated he can maintain records, perform numerical calculations with accuracy, and need little direction to complete assigned tasks. From his experiences and education, Mr.Jones has the sales professionalism that is necessary to influence students, parents and customers in making realistic car buying choices. His leadership skills are well developed and allow him to spontaneously interact with ethnic diverse populations and all age groups. Mr. Jones is a motivator, and well organized sale professional. Teamwork and team player, are other another skills, that Mr.Jones possesses and one I know is necessary for organizational cohesiveness. Thank you Mr. Marcus Jones and Five Star Chrysler Dodge Jeep Ram Warner Robins for restoring my faith in the Car Buying Industry. Ernest W. Pope

DarshL

Mar 10, 2016

I came in to look at a specific kind of jeep. When I first came in I felt with the Eddie and he let me know honestly he knew someone else that would know more about keeps and what I was looking for and he referred me to Matt. They both, as a team, were AWESOME! Not one time did I feel pushed to get something I didn't want and they made it about me vs about what they were trying to sale. I told them how much I would not pay over and we went with that. The GM, Chad, came out to meet me and he came up with a game plan to see what my best options were and he was also very friendly and helpful! Needless to say, I walked away with no vehicle BUT between Eddie and his positivity, Matt and his knowledge, the GM and his willingness to help, and Jessica ( she was my customer caregiver, she called back to make sure I had a great experience) I was HIGHLY SATISFIED! I WILL be going back to deal with these few individuals because honestly they went above and beyond the call for me!! Thanks guys!!

Jay

Feb 23, 2016

This place is HORRIBLE! They will lie to you just to make a sale! I purchased a brand new 2014 Challenger in 2014. When I went to the dealership I was already approved for a loan. In too, my ONLY requirements was for my car to have built in navigation and the color to be white. The salesman told me they didn't have any white cars and couldn't order any, so I settled for one of their gray anniversary challengers. However it still did not have a navigation installed. So the dealership made a promise they would install the navigation as an added on feature. During the purchase I deliberately told him to NOT run my credit since I was already approved. However, the next day I received inquires on my credit report from 7 different loan companies. I complained to the manager, it did not help! After MONTHS, I FINALLY received my CD player with the navigation after making numerous trips to the dealership. Now only after a year, the entire radio system stops working. I again make numerous trips speaking with the salesman who had it installed, he states the man whom installed it no longer works for the company! So he refers me to the manager. He then refers me to a audio store. They run some tests and determines the radio system is not working anymore. In too, they tell me the radio system was very cheap. I return back to the dealership, the manager then tells me that they are unable to replace the CD player because I have over 36K miles on my car! WTH! So then I say what about the original one? He can't replace it with that either because they don't have any radio systems there! So it's a Dodge dealership, but I can't the original one nor a replaced one for the faulty one YOUR dealership installed? I will NEVER return to this dealership or recommend it to anyone!

Knightme

Feb 23, 2016

Best customer service I have had in all the years of me purchasing cars. Even though the price wasn't what we really wanted Bob still managed to make the deal happen

NikkiT

Feb 23, 2016

He made my experience very pleasant, couldn't have asked for another salesman. He should be Mvs, most valuable salesman

Sheareece Ross

Feb 23, 2016

I recent visit 5 Star Dodge in Warner Robins with the help of Bob King. He was a good salesman and I would recommend you ask for him If you happen to visit Five Star Dodge in Warner Robins. Great customer service. Bob King thanks for a wonderful experience.

Taylormade

Feb 22, 2016

The play room is kind of disgusting but my sales guy made my day! !he was understanding, very helpful, overall I was satisfied with the service. Bob king , is great! !!

jaque thompson

Feb 18, 2016

I would like to thank Mr. Dwight Smith for the outstanding job he done on my new 2016 Ram 1500 their where some scratches on my vehicle and he done an awesome job getting them out. Thank You Dwight for an awesome job!

Tamika mcrae

Feb 10, 2016

He is quality salesman. Great customer service skills. If you come and get a car from five-star Cody is your number one salesman!

W.W. REID

Jan 29, 2016

I contacted Candi McCranie and advised her the exact vehicle i wanted and she found it for me. Dealing with Candi was a delight. She kept me informed of when the vehicle would be picked up in South Carolina and when it arrived at the dealership. She went over all of the features which there are many with me when i picked the vehicle up. I am totally satisfied with the vehicle and would highly recommend Candi and Five Star CJD.

william o. thompson

Jan 21, 2016

I would like to say that my experience was outstanding and I really appreciate Bob King and Josh Kemp..!! These two guy's were awesome and I am very appreciative to them..!! Thanks guys..!!

Sherry Ganas

Jan 6, 2016

My recent experience for buying my Jeep Wrangler was made Effortlessly by Evan Mount!! I got a Great Deal and A Great Jeep! Everyone was great and friendly! Ask for Evan Mount for Your Buying Experience!! Sincerely , Sherry Ganas A VERY HAPPY CUSTOMER

David

Jan 2, 2016

good salesman Julian and good sales manager. Had exact car I wanted and the best inventory. Went to Dublin dealer before and the sales manager couldn't do more to prevent me from buying there. the Dublin sales manager would not budge off list price of car and when I tried to talk to him told me "tough; take it or leave it".

Prentice Thomas

Nov 25, 2015

It has been years since I have purchased a new car. This process is usually long, tiring, and very pain staking. However, to my surprise, this process was just the opposite at Warner Robins Chrysler Dodge Jeep! The salesman, Julian Walker, was nothing short of a truly charismatic and knowledgeable professional. He was patient and offered many experienced suggestions that worked out well in my favor. I will advise anyone that I know who is looking for a new vehicle to stop here first. There will be no need to go anywhere else after that! In addition to the wonderful services offered by Mr. Walker, everyone else from the General Manager to finance manager/advisor were so friendly and down to earth. They treated me and my father like family and went out of their way to make sure that we both were comfortable throughout the entire car buying process! - WONDERFUL PEOPLE, WONDERFUL PLACE WITH WONDERFUL VEHICLES!! Hands down the best in the middle Georgia area!!

Miranda Forrester

Nov 10, 2015

I totaled the car I had previously and was so stressed about buying another vehicle and also was in a bind financially. Julian Walker, a salesman, helped me find a car that is amazing and right in my price range!! I've never had such an enjoyable car buying experience! Thanks julian!

Slmaske

Oct 30, 2015

Good overall experience after negotiating for some time we came to an agreement on a price. Only problem was the length of time it took to process the paperwork. Seems they were short handed. Other then that I was pleased with the experience.

Shane

Oct 14, 2015

I recently purchased a Jeep Grand Cherokee with the help of Mr. David Smith. He was a good salesman who got me a great deal as well as a lower APR than I previously asked for. I would recommend you ask for him if you happen to visit 5 Star Chrysler Jeep Dodge in Warner Robins.

JParker

Oct 1, 2015

I recently purchased a Jeep Cherokee Trail Hawk and was very satisfied with my buying experiece. My salesman, David Smith, was very nice and answered all my questions. He was very polite and attentive. I felt no pressure to buy like at some of the other dealers

Brenda Watson

Sep 23, 2015

I recently had my 2010 Town and Country. In for service so they called gentleman from detail to see if he could get my carpets clean his name was Dwight he was nice and polite and he asked how much time he had. I truly was amazed by the job he done on my vehicle. He done an outstanding job I would like to thank Dwight again Thank you.

Anaconda rules

Sep 1, 2015

Excellent customer service, react quickly to your needs.

Satisfied Driver

Aug 23, 2015

I wanted to take some time and personally thank Evan Mount for the almost 2 weeks of hardwork surrounding helping me find the perfect car for my daughter. I had looked at numerous lots and was getting burned out quickly. I made one final stop at Five Star Chrysler Dodge Jeep before I threw in the towel. I met Evan an eager salesman but not pushy or condescending like I had experienced all day. He listened to exactly what I was asking for even though I knew it would be like finding a needle in a haystack. He did the research and went and got several cars from other places for me to look at and drive. He stayed upbeat and positive even as my demanding demeanor was apparent. I am please to say he hit the nail on the head with the car search! My daughter now not only has a car of her own but it is safe, clean, reliable and most of all right in the price range I requested. If you are ever in the search for a vehicle I highly recommend giving Evan Mount a call. He will treat you like a normal human being and not the blood sucking leaches salemen often get a bad name from. Thank you, Evan, we couldn't have done it without you!!!!

fernie mattison

Aug 18, 2015

I had visited your dealership to have my engine light checked and I asked about having my vehicle detailed and a gentleman by Mr. Smith done an excellent job. And I would like to thank Dwight for a job well done

Dissatisfied in Macon

Jun 13, 2015

It's all about the sale here. If you need special accomodations, forget about it. They will shuttle you back and forth, that is nice and the drivers are great, but if you need a loaner, or if you have a problem with the vehicle, it's not their problem, not their fault and they will only do the absolute minimum required. I went over to Lowe Toyota and the difference is night and day. Find another dealership if possible, they prey on military because they know they don't have to worry about repeat business.

Pastor B.

Jun 9, 2015

Parts department is a great place and with much help from David Autry in ordering parts. He did a great job for us when ordering our running boards. He is very cordial, friendly and knowledgeable. Thanks David for helping us. Pastor and Mrs. Brookshire

Lmn

Apr 4, 2015

I have been taking my dodge to Perry I do not recommend that.. Started coming to Five Star dodge warner robins and they are super. Would highly recommend them to all...very clean facility and great techs..Tim N. Was awesome ask for him, you want regret it.Thanks guys and I will be back.

lisa

Apr 3, 2015

Drew Moore... Excellent advise and help. They made me feel like part of the dodge family..he answered all my questions and gave me good recommendations to take care of my dodge. Thanks again for a wonderful experience.

tony

Apr 3, 2015

Just wanted to shout out to for such a great job on my last service visit. The tech was pleasant and did and awesome job. I would and have recommend my friends to go see you guys. Thanks again Mr Tim norris for all your help.

Romello Skudds

Mar 30, 2015

They're more focus on putting you in a car to get a commission than actually handling business. I bouth a car from them in January, they lost my paperwork for the car I traded in. Then, they sent me the wrong papers, so that pushed my registration for the new car. It's now April and my car is still not registered in my state becuase they sent me thw wrong papers again to sign. We're staying in-state for our next purchase!!

pamelacrich

Mar 17, 2015

I brought my automobile in to have a oil filter housing gasket put on and it instantly stopped my oil leak and i would like to say thanks to your technician Antwan W. for a job well done .Great Tech

Lisa

Mar 5, 2015

I am a licensed insurance agent but my job is really more about providing the best customer service experience possible while doing a great job and this is not always easy especially when you deal with people who aren't very nice or who think they know more about how things work. than you do. I'm sorry to say that I may have been one of those people when I first arrived at the dealership. I was with my sister Terri who was shopping for a vehicle. We were on day #2 and both of us frustrated and annoyed at this point and full of attitude thinking this was a never ending ordeal. Arriving at WRCJD was exactly what we needed and being met by Jimmy Fowler was the only thing that saved our experience and helped us get the car she needed. JIMMY LISTENEDTO US. For 2 days it seemed no one else had. I have very high standards for GREAT customer service and Jimmy passed with flying colors! We did not make this easy for him. He went above and beyond. He changed or attitudes and made sure she left with the perfect car!. Buying a car takes time and the dealership itself was a very comfortable place to be while everything got worked out.

CRITTER

Feb 23, 2015

My salesman was David Smith who did everything to find the truck i was looking for. told him the features i wanted and he came up with the truck that fit the bill.

Jeff mole

Jan 19, 2015

See Chris Bozeman when you head up to five star. This is the 2nd jeep I have bought from them. Do not buy anywhere else until you go here first. Had such a great experience I bought 2 cars that day. The finance department was equally as good

loyalty

Dec 20, 2014

Great Service, Great People, just a nasty Shuttle van, dog hair everywhere.

Brownlee

Nov 29, 2014

Our salesman Chris Bozeman was terrific. Once we were greeted and seated, he came right away and got us started. He took us to look at the car which was already pulled around waiting for us. After some conversation and our viewing of the car, we went on a nice test drive to get a feel of the car. That was all we needed to determine we wanted it. Chris took us thru the process and got the paperwork ready. While waiting on financing he continued to entertain us and make us feel at home. The financing was easy as well and they provided different options that met our needs. I will recommend this dealership to everyone I know. I will definitely recommend Chris Bozeman as your top sales person. He will take good care of you:-)

perrycop

Nov 12, 2014

This was my third trip in a week to 5 Star Chrysler Jeep Dodge service department in Warner Robins, GA. Last Friday I took my 2013 Dodge Grand Caravan in for an Air Bag recall. I also told them I had an airbag light coming on. The recall repair was done and the light for the airbags was out. When I got home and pulled in the garage I called WRCJD and spoke with Thomas who told me to come back Monday morning, he could not accommodate me again today. This was before noon when I called. I came back in Monday and sat around for several hours only to be told I need to come back the next day, they had to order a part. I came back today, Wednesday Nov 12th arriving before 0730. I also told Thomas of a problem witht the seat trim, drivers seat coming loose. My car sat there until after 0930 and I did not get it back until around noon. A technician came out to fix the seat trim after it was pulled around front. I got in and drove next door to the Goodwill store and when I exited the van the seat trim detached again. I did not go back to the dealer....out of time. Done with WRCJD.

Gambit.X

Nov 8, 2014

Although I didn't buy from this dealer, they made me comfortable enough to continue the buying process. For the record, I didn't buy because personal circumstances changed. Very attentive, responded back to me in a reasonable time frame, and respected my time (they called me twice while I was at work). My only complaint if it you want to call it that - the details on the website weren't exactly clear and when I contacted them, the dealer had to look it up and view the car themselves. One part of the site said chrome wheels, and another section says alloy. They can't be both.

Willie Taylor

Oct 28, 2014

My salesman was Patrick Carr and I enjoyed doing business with him. He knows how to treat a customer and he is quite the funny guy. He made the process smooth and easy. I recommend going to see him if your in the market for a vehicle.

robert holmes

Oct 26, 2014

not a good job on detailing my vehicle considering that this is the only dealership that I buy from

Sheri J

Sep 21, 2014

My experience with CARLOS NELSON at Chrysler Dodge Jeep Ram in Warner Robins has been "awesome"! He's a very professional, polite, and knowledgeable salesperson. So much so that I've had several family members (several), coworkers, and friends buy from him over the years. If you need a salesperson who can get the job done, you'd better be talking to CARLOS NELSON!

Terr from Birmingham

Sep 17, 2014

The greatest buying experience I've ever gone through.

arneila l

Sep 14, 2014

I would like to say I had a great experience at Five Star Dodge in Warner Robins my salesman (Gary Nottingham) was very helpful to me. If you in the market go and see him.......

gary hanner

Sep 14, 2014

I recently purchased a 2014 Ram 1500, the salesman was great, he was very undrestanding of my needs for this particular truck, he was professional in every way, if you are in the market for a truck, or car, Gary Nottingham is the salesman you should talk to, a very hard working and honest young man.

Mary

Sep 13, 2014

Saw a great deal on cars.com at this dealership and went even though it's a good half hour away. Salesman James Robbins was helpful and friendly while at dealership. After the sale, he couldn't care less. Signed papers and all seemed ok until it was time to leave. They couldn't find the 2nd key to the car. Robbins said give me a couple of days. Called them after 3. No key. Give me til Monday he said, Monday passed. Called them back. No key. Give me til 12:00 Thurs. Called Sat and heard give me another hour. Five Star has not called us to touch base at all and we've had the car 12 days. We have initiated every call. It's not like we can get a duplicate at Lowe's. The key will cost about $400. You would think they would be courteous enough to at least call. Will never return to this dealership!!!!

Grandmazoe

Sep 3, 2014

Was able to find what I needed. Very good price. Amanda Merritt was an excellent salesperson. Overall it was a very good experience. Great information on what I needed to do. The dealership was very helpful.

Satisfied Customer

Sep 3, 2014

Brian Solley was great! He was very personable and worked well with us throughout the entire sales experience. He joked around with my 7 yr old son and listened to all of his fishing stories while we were running numbers and filling out paperwork. We live about an hour away so we got to the dealership around 11:30 and Brian worked through lunch (even on Labor Day with the hotdog vendor right outside!!) He was down to earth and wanted to work hard for our business. Once we got to the Finance Office - David asked all of the right questions to ensure he was telling us about the additional products and services that would make more sense for our situation. Overall a wonderful experience - thank you to all involved.

racecar63

Aug 13, 2014

these dealers will lie to you not return call and not file appropriate paperwork for states other then gerogia . I have been going round and round for 3 weeks now with them for a remote that has been missing since day one now mind you this was a brand new 2014 with 15 miles on it . no one has respect or courtesy to honor what they say !at!!!!!!!!!!!!!!!!!!!!!!! I also was told that they were giving 2 years free oil changes at ANY CHRYSLER DEALER well guess what lie again overall the car is great the dealer is terrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Phillip

Jul 19, 2014

I enjoyed my experience with this dealership when I deecided to look for a used car. I was given the opportunitiy to drive several before I made up my mind to purchase. There was no pressure from anyone, including the salesperson, Melissa Harris. She went out of her way to make sure that I was satisfied with the vehicle and the owner came over and introduced himself and asked if I needed anything. Thanks Melissa and I have enjoyed the 2011 Volvo I purchased. Thumbs up!

sStevrob

Jul 14, 2014

My wife purchased a ram 3500 from five-star five-star Chrysler of Warner robins and it has Benn a nightmare . It took us 5 days from time of purchase to get our truck . it wasn't the dealerships fault fault completely but the sales man repeatedly lying to us about our truck made it awful . Our truck had 300 miles on it by the time we got it . It only had 28 miles on it when we signed the papers . My wife supplied a check stub that was wanot out dated when she signed but was later said to be . The finance department very unprofessional about the way they wanted her to get them a new check stub . And now it is 7 days from when our temporary tag expires and the tag office doesn't have any paperwork on our vehicle . We are only 1800 miles from where the vehicle is registered . This experience has been awful and we are very disappointed in the way all this is playing out . Tighten up . We find it hard to get a Gaby anything accomplished

Michelle

Jun 28, 2014

I recently wrote a review and want to add an addendum. I have now received my second key and, although I have not yet received the information I need to get my Tag, the salesman did at least send me a second Temporary Tag so I have another month to, hopefully, receive my documents. It took a while, but I was finally acknowledged. Thank you for this.

Michelle

Jun 23, 2014

I bought a 2012 Jeep Cherokee and was told upon leaving that the salesman, Brandon Hardison, would mail me a second key as he could not find it right now. It has been a month, and after an email, several calls and even a call to the Sales Manager (which was not returned), no key. These keys are very expensive, as it is one that unlocks the car and pops the back window open. Also, in two days my temporary tag expires and still no paperwork from them to get my title. So, in 30 hours, I will be driving illegally with no tag. I will try more calls but when I do call, the person who answers the phone is rather rude and my calls do not get returned. I drove for 2 hours to buy this car from them or I would be in their showroom daily. I certainly would NOT recommend this dealer to anyone. Well, maybe to an enemy.

Chief Greg

Jun 18, 2014

Shawn Vicknair in the Parts Dept came to my rescue and was able to identify and order the correct wheel locks for my new 2014 Town & Country van. He went out of is way to verify and locate the locks and have them sent to the dealership in Warner Robins the next day. This was very important to us because we were leaving for a trip to Florida to visit family the following day Shawn gave us excellent service which makes 5 Star Chrysler Doge Jeep my favorite dealership now! Shawn Vicknair is a true professional.

MasterChef

Jun 12, 2014

Leonard Smith took the time to greet us as we drove on the lot and escorted us to his work station to inquire about our needs for buying a Town & Country van. His patience with us, and knowledge of the vehicle were awesome. He showed us different models with different packages to help identify the correct van for our needs. He treated us with respect and made sure all our needs were met. The buying process was very enjoyable. We are very proud owners of a 2014 Town & Country S model van. Leonard is an exceptional salesman and outstanding professional for 5 Star Chrysler Jeep Dodge from Warner Robins, GA. Leonard Smith is a very patient and effective salesman.

Terry Walker

Jun 11, 2014

I purchased a 2014 Dodge Challenger approxamently 1 month age and wrote a review on the buying process which was very good. I had an issue going on with the seat motor and the Service Dept ordered a new motor for the seat. It took several days to come in but that was not an issue at all for me. I took my car up there and left it one evening and went back the next day after I got off work to pick it up. The service manager did tell me he would call me and I had not recieved a call from him but I went up there anyway to see if my car was ready which it wasn't. I was not happy that it wasn't ready but it was my fault because I went before they called me to come get it. They were very nice to me and very apoligetic for not having it ready. They didn't owe me an apology. I went before I was called. I went home and the custormer service manager called me and said they would have my car ready before the day was over and did I want to come back. I said sure and she later called me when it was finished. They also cleaned and detailed my car. The seat motor works much better but seams a little rough. the other one was very smooth but would stop during the foward movement. I do think it will be fine though.

Mike V.

May 31, 2014

I have purchased many vehicles in my time and this experience has been the best so far. Brandon was extremely professional, addressed each and everyone of my concerns and treated me with respect which was all greatly appreciated. He took me through the sales process with ease and worked very hard to make the deal where I needed it to be. He is a top notch salesman and should be commended.

same ole jay

May 23, 2014

Now that I've finally seen my previous review posted I want to re-iterate the customer service I received especially from Stephanie B. My car sales person had become unavailable therefore I asked to speak with her about my issue and she handled it with much feedback and follow up calls to confirm that it was being dealt with. I appreciate that and would recommend anyone to Five Star if they are in pursuit of a new vehicle because my experience was nice.

Terry Walker

May 23, 2014

I have been looking for a new car that would be easy for me to get in and out of. I have some physical issues with my knees and back and tried several 2 door cars. Of all that I set in and test driven , the Dodge Challenger was by far the the most comfortable for me to get in and out of. I had looked at other dealerships and did not like the HIGH PRESSURE sales approach. When I went to Warner Robins CJD a salesman approached me and asked if could help me. He was extreemly respectable with his approach and very courteous. We went into his office and he ran some numbers for me which I was very impressed with. I took the car for a test drive and was very well pleased. I had the privilege of meeting the manager and i was very pleased with him as well. The whole buying experence was very good. I would recemmend to anyone who visits that store to ask for MR.MIKE SCARBOROUGH! He is by far the best sales rep I have ever done business with. I have one small issue that I have not had a chance to address with the Service Department. The motor that controls the driver's seat seems to be very week. I will write another review with my experence with the Service Department.

jayncobi-same ole jay

May 21, 2014

I had more or less a situation involving my extended care plan and had some questions about it; eventhough I did have the most difficult time trying to reach someone on this issue- it only took ONE time asking for Stephanie at Five Star to help me out. She took the time to listen to my concern for however long it took and the only thing she promised me was that she would give me a call back providing me with a clear understanding of how we can move forward before she left for the evening. Stephanie did exactly that by providing me with much needed information and plenty of ways to contact her and/or her office whether she is there at the time or not; she even shared some free advice which made me, as a customer, feel as though I were part of the family. I recommend Five Star in Warner Robins to anyone who cares to ask because along with all of the other good experiences I've had there she place the cherry on top.

Joe Harrison

May 8, 2014

We were on our way to the Mazda dealership to buy my wife a new vehicle and just happened to stop by Warner Robins Chrysler Dodge Jeep Ram dealership. Well, that was all she wrote! We met a young man named Josh and a wonderful lady, Jen! The were so helpful and full of knowledge of all the vehicles on hand that we just stayed! With the help of Josh, Jen and the great staff there, we walked away happy campers and proud owners of a Wrangler and Cherokee. We are completely enjoying our new vehicles! They were even delivered clean and filled up! What more could a man ask? Thank you to Warner Robins Chrysler Dodge Jeep Ram for helping us so much!

Kathy Harrison

May 8, 2014

This is the most wonderful dealership we've ever visited! The salespeople, are good NO PRESSURE folks. The have all the knowledge and experience to answer every question you could ever possibly have! We were actually on our way to another dealership and happened to pass Warner Robins Chrysler Dodge Jeep RAM first. Well, to shorten the story a bit, we met Josh and Jen, and the rest was history. We walked out of there the happy and very proud owners of a 2014 Cherokee and Wrangler! The best part is we made some wonderful new friends! The dealership is very clean, and everyone is just so helpful and friendly. Bottom line is, if you are looking for a new vehicle, drive straight to Warner Robins Chrysler Dodge Jeep RAM, in Warner Robins, GA!!!!! I give them 100 star rating!

Tina

May 8, 2014

I went into Warner Robins Jeep looking for a Jeep. Jason met me in the parking lot asking how he could help me. He has the best personality. He worked with me and listened to what I was needing and looking for. They didn't have one the color I wanted so he checked around and found exactly what I was wanting. The negotiating process was smooth and I'm not sure how long I was there total but it didn't seem long. The facility was very clean and neat and everyone I was in contact with was extremely nice and friendly. Jason was and awesome salesman and I would definatly refer my family and friends to go see him.

Sarah

May 7, 2014

I previously owned a 2010 Jeep Grand Cherokee and was in the market to purchase either a used or new 2014 Jeep Grand Cherokee. After looking in my hometown and several other dealerships, we found Five Star online with what appeared to be a great deal for a new car. The salesman, Kevin Wynn, that I dealt with, had my best interests at heart and worked along with me to ensure I got all of the bells and whistles that I was looking for in my new car. Every individual that we came in contact with at the dealership was more than accommodating. I was very specific regarding what I wanted and we were able to quickly agree on a price that I was able to pay. My car is currently in the body shop at the dealership due to a small dent repair that was agreed upon that the dealership would fix free of charge. They even set me up with a loaner vehicle because I live 90 miles away from the dealership. I will happily return to Five Star for my future car needs.

Mike

Apr 30, 2014

This past week my 21 year old daughter had a very scary not at fault accident that totaled her 2004 Jeep Grand Cherokee. After visiting other local middle Georgia dealerships in search of a replacement vehicle, we were less than impressed by some of the salesman. Luckily, we were meet at the door of Five Star Warner Robins by Jason Cranford. He was attentive and listened to the needs we expressed about buying another vehicle. He introduced us to General Manager, Jeremy Shaughnessy, who made us feel welcomed and with both their help we made a decision to buy a new 2014 Jeep Cherokee. We completed our paperwork with Marcus Willard who was extremely thorough and made the process easy. We would like to thank these gentleman for making our car buying experience a pleasure. We will surely be back and refer others!

takiyah adams

Apr 29, 2014

I will never buy another vehicle or refer anyone to this dealership again. I will never buy another chrysler vehicle as well. I bought a brand new 2013 300 in January and by april i begin having problems with it. the car was jerking and shut off on me in the middle of the interstate. i had to start it back up and it jerked the whole way home which was 30 minutes away. My engine light stayed on as well. I took it in to the service dept and they saw a problem but didnt know what was wrong. i asked for a rental while they see what the problem was and they wouldnt provide one. I called chrysler and informed them of everything. The dealership told chrysler nothing was wrong with the vehicle but told me they would order a transmission. They stated it was ok for meto drive for the time being and it wouldnt give me problems. I drove the vehicle and sure enough it was still jerking. I called chrysler back and they told me the dealership closed the case saying nothing is wrong. I took it back and the tech noticed it was the transmission again. Dealership told chrysler as well as my husband thats how the vehicle is made. I informed them that when i bought the vehicle brand new three months prior, that the car didnt do anything of this sort and now all of a sudden im having these problems and they dont want to fix it and it is under warranty. Now when i speak to people they inform me that chryslers are known to have transmission problems. Never again and i will not recommend the dealership or a chrysler to anyone. I told chrysler you guys are giving yourself a bad name

Mr.Boston

Apr 12, 2014

I went in for an oil change and they did an inspection on my car, no major issues but they spotted a few things and it will help me save money in the long run. The service writer was respectful and kept me informed about my car and he had outta their in no time. Thank you Thomas...

Alicia Chaney

Apr 10, 2014

I came into the dealership to buy my first new car thinking that there was no way that i could get into a really nice car. Thanks to Brandon Hinton and Melissa, two Five Star Employee's, for helping me my new car. I had a Awesome experience. I will only come back here in the future!!! :)))) Alicia

Loyal Customer

Apr 2, 2014

For many years I did business with the Riverside store and over those years have sent my family to buy their cars there. Last year I felt taken advantage of and when I went back in this year to trade, was treated like my business wasn't worth working for. My mother also had a bad experience there and went to Warner Robins to purchase her new car so I decided to check them out. That was one of the best decisions I've ever made. They treated me better than I ever expected and made the impossible happen. Chris Bozeman went over and above to help me get the deal I needed and I felt like my business really mattered to them. I did not feel pressured or given promises that they did not deliver as had happened at the other place. They understood that my time was valuable and did not waste my fuel by having me drive 45 miles to be disappointed. I could not have asked for a better experience. It is a shame that the Riverside store has put such a low value on loyal customers and I truly hope that someone will clean house and make them a value asset to the Macon area customers. As for me and my house... We will make the trip to Warner Robins. Keep up the Great work!

Cassanda Wiggins

Mar 22, 2014

Worth a 5 hour trip to work with Greg. Came to buy a 300S lefted with a better model then planned.

Mike

Jan 23, 2014

i bout my truck from them .. they was very friendly and nice during the process . i had some damages on the truck ( it's not a big deal ) but they told they will take care of it because i have one month warranty (it's 2010) truck . they said will get the part for u and call you . 2 weeks later no body called so i went there to see my seals person she told me that she will talk to her manager about it and see what he can do , few minutes came back telling me that they cant do anything with it because on the papers said i bout the truck as is and i have to pay for the part .. ... (bad) .. i been told lies because before they get there money from the bank they was telling me that they will take care of it and fix it and after they got there money .. they said they cant do nothing about it .. and i bout a extended warranty cost over $1900 , so iam going to cancel it . i dont trust these people any more .. to do my services and i will go by my warranty from another dealer and get my services somewhere else . i dont like to deal with bunch of liers , and tricky people . they scamming there customers and dealing with them as one time customer and thats not good for the business . and i will be sure that no body from my side go there and deal with them .

Chuck L

Jan 22, 2014

Sales manger at 5 Star Chrysler Jeep Dodge Warner Robins corrected a paperwork issue on a car I purchased next business day. The dealership re-accomplished the paperwork from the night before to correct the issue. The finance manager was also able to secure a loan a .5 percent better from the night before for an added value. I would recommend this dealership to anyone in the market for a new or used vehicle.

Sarah Wyatt

Jan 10, 2014

We recently bought a Jeep and had a wonderful experience. Our salesman was very accommodating and pleasant to deal with. They wanted to sale a vehicle and worked with us to get everything we wanted!

Carl King Roberts

Nov 6, 2013

After a bad start on my service I dealt with Stephanie and she got my jeep back in original condition. I did not have problems with her but with the service department! She is not a mechanic but was concerned with my jeep and the problems I had encountered! She followed the progress on my repairs and only do to her and no one else my my problems were resolved! She was the only one that took any interest and I feel she should have total control of complaints instead of anyone else in service department because in the end she was held responsible even though she had no control over service offered by service department! If you need to have a service problem resolved I would recommend you only deal with Stephanie!!

King Roberts

Oct 29, 2013

Took my 2012 Jeep Wrangler in for service . My AC and heat has not been working right since I bought car new ! Determined my heater core and radiator had a restriction and would have to replace both parts! Parts were replaced and got jeep back with door scratched, glove box not installed correctly , dash board scratched, parts left off, large tool under hood, air dams on side if radiator left off so when driving looked like my car hood was about to fly open! Took it back for repair and only received more damage to vehicle. Service manager would not even come out and talk to me the last visit! They refused to fix my car! Called Chrysler and they told manager they had to fix my car! I told them I did not want to take car back to them but rather to another dealer! They told me another dealer would not fix there mistakes! I going back because even though they seem to do more damage than good it is my only choice!!!! They fail to understand that I will receive my jeep in the same condition as when I brought it to them! Once repaired I will never use there service department again!!!

Brooke Johnson

Oct 15, 2013

It's been exactly a year since I bought my car from Five Star Dodge in Warner Robins, and I have an awesome experience every time I interact with the staff. They're always helpful and such a fun group of people. I always refer my friends to Five Star when they're shopping, and I will continue to do that because I want my friends to have the same great experiences that I have.

Cody Purvis

Oct 8, 2013

I had been looking for my first vehicle for a long time, no where seemed to have what I wanted. Then I came to five star and I found my jeep that Cody Purvis sold me, it was perfect. He helped me pick out my tires, rims, and lift kit to make it just right. I had awesome service without a doubt! I never had to wait he was right there ready for any questions or needs I had, I still take my jeep there for check ups when needed. Five star workers are over all awesome.

Chris

Aug 25, 2013

Short version: sleezy cars salesmen Long version: Found a brand new Jeep Patriot on their website for a good price. Called the office and confirmed the price with a sales representative... twice! After driving over 2 hours to the dealership I was told that the internet price was a typo and that they would not honor the claims of their sales associates! The difference in price was more that $2,000! They were not willing to work with me what so ever for my inconvenience. DO NOT go out of your way to visit this dealership it is a waste of time and money! They haven't even fixed the price on their website. I can only hope this review cost them at least what I spent in gas today.

cmh georgia

Aug 16, 2013

Was contacted and salesman answered all of the questions I had about it Still in the looking process

Recanting Review on Five Star Dodge Service

Jul 20, 2013

I had previously written a review on Five Star Dodge's service Dept over a Maintenance issue on My Dodge Challenger that was complicated and had not been resolved. After discussing the Problem with Mr. Clay Holt the Service Manager at Five Star Dodge, we were able to get all the Issues resolve,They took my Car and spent all day making sure that the all the Issues had been resolved with a Satisfactory conclusion,they did a wonderful job getting my Car back Driving like brand knew and I would Like to thank Mr.Clay Holt for taking the Time to insure that my Dodge Challenger was fixed,He showed that he was very concerned with Customer Care and Satisfaction when dealing with Five Star Dodge's Service Department, I have know doubt that The Five Star Dodge Service Department will always deliver Customer Satisfaction and care when taking care of someones Car. My Care is Operating Perfectly and I could not be any Happier.

2013 Durango

Jul 19, 2013

They had the exact vehicle I was looking for and it was listed at the price I wanted to pay for it. I had to shop for a new vehicle 5 hours away from my home to get the price I wanted. Mary and Randy took very good care of me the entire time.

Jan

Jul 18, 2013

I was interested in a used car listed on cars.com. Jeremy C at Five Star was attentive to my needs, provided accurate information and offered to help me search for other models that would meet my requirements. The car sold quickly so I am still shopping but appreciated the help provided by Five Star.

madison gregory

Jul 3, 2013

I stopped in the dodge dealership today to get a basic oil change and have my tires checked. I always hate doing so being a woman, men tend to talk down to me and think i know nothing about cars just because i bring in my vehicle for basic work. When truth is i just dont care to do it. I was in a hurry today leaving town, and needed the work done. This is the first time i've experienced such great friendly service from a service center. Your service advisor James was friendly and none intimedating as most men usually are. It's also the first time i've had a manager come greet me while i waited. I felt i got a reasonable price for the work considering it's a dealer! Wait time wasn't to bad, they got me out quickly as promised. I will be back for all my vehicle needs and am recommending this service center to all my friends.

Steve M

Jun 30, 2013

Inquired about a vehicle listed on Cars.com. The vehicle ended up being sold. However did get to talk to Mary who is a very nice lady. She followed up quickly by phone to respond to questions I had. Jeremy followed up with emails and phone calls to try and find me the car I am looking for. I'm still waiting for him to find me a LOADED 2009-2010 white Nissan Murano that is loaded with all options including NAV. Preferably the LE model.

danny lott

Jun 29, 2013

it took a little while but I got what I wanted enjoyed talking with jimmy and the staft at fivr star

Challenger owner

Jun 16, 2013

I decided to purchase my Tires from Five Star Dodge in Warner Robins,The Goodyear F1 Tires on my Dodge Challenger R/T went 17,000 miles before needing replacement which were the Factory Tires, I bought my tires at Five Star and since the purchase I have had nothing but problems with them,My car has been in the service department 5 times for the same thing,the car cannot be driven over 75 MPH without a Severe Vibration in the Seat & Steering Wheel,It first was not balanced correctly,then they said it slung a weight,they have balanced the tires 5 times,they have done a total realignment front and back and it has not done a thing to correct the problem,So I made the Comment that it might be the tires and the Service Advisor Made the Rude Comment that he had worked with Tires for 10 to 15 years and there was no way it was the tires because they would not just vibrate at one specific Speed and he had never seen that happen ever,I researched that and the Service Advisor did not know what he was talking about. I brought it back the sixth time and the same advisor who was rude to me before was not happy I was there and Showed it in the way he spoke to me,I was there for over 5 hours and the Service Manager brings me the Keys and said they did not have enough people there to work on it but he drove it and the Brakes have a Vibration in them at 65 MPH and the Rotors are glazed and that is why it vibrates,I commented that the Vibration was at 75 MPH and above and the Manager said that it was the Brakes and Rotors. I took it the next day to Sears and had them look at it,(1) they laughed at the Brake/Rotor comment by the Manager,there was nothing wrong with either the Brakes or Rotors plus it couldn't be the Rotors unless they were warped badly, the tires are feathering badly which should not be happening,that is what is causing the Vibration ! and it is just going to get worse,They said the tires need replaced. I have never seen so much incompetence over such a small Issue,and if they can't fix something so small then I can't see them being able to deal with something complicated, plus I have never been treated so Rudely and with Disrespect. I have bought 8 cars from them and I will never go back to Five Star for any reason !

Gladys

Mar 15, 2013

These salesman don't care about their customer, they only care about what they put in their pockets. They were suppose to service my vehicle before I it up. They did not do anything, I have to go and get it service out of my own pocket. I have had my vehicle less than two months, I have had to new tires and brakes are already squeaking. If you want to go somwhere where they care aboutr you, this is not place. I keep getting letter from them for free service for my vehicle, they got to be kidding, if they think I'm going back there. The salesman. finance people are crooks.;

LoveMy300S

Feb 19, 2013

Nothing like buying a new car, new car smell, flawless paint/body work, mechanically safe and ready to turn heads. If thats what you want I recommend you visit another dealership. News car damaged and they cover it up but once you get close, possible first car wash you'll find damage to the top of the car, scraps and dents under (why with a Chrysler 300), chrome wheels already out of balance due to damage. I've only have my 300S for 3 months and I've been at this dealer every other day trying to get them to fix problems. I've been handled by various guys who call themselves managers but I think they aren't, if they are really need to find another job cause customer service isn't right for them. So frustrated and at my wits ends I've asked to speak to the general manager overall, he walks out the sales desk with a shirt 2 sizes to big, over-run shoes and chewing. As soon as he approached me I walked off again here they are trying to handle me. Disgusted I drove to atlanta and traded my brand new 300S for a program 300S to break even. If they are like this with new cars, i can only imagine the quality of the used ones.

Festus

Dec 20, 2012

I brought my used truck from them, less than a week ago. Had a problem with a turn signal, so I took it to them because I have had the truck less than a week. I would think they would wanted my return business. The service department told me, they would not fix my problem because it was not cover by two warranty. I will not buy another vehicle from this car dealership as long as I live because of the service I received today.

service visit

Oct 19, 2012

had problem with key, electric window, and noise in steering column. made appointment with service dept - took to shop left for several days; problem with key fixed, however, with electric window and noise in steering column they were not able to duplicate the problem I was having. However, overall they were very courteous and answered all my questions, fixed what they were able to identify as a problem. I would recommend their service department, overall I was very pleased with the service they gave, and I appreciated the fact even though a female I wasn't made to feel inferior due to my lack of knowledge of a vehicle's mechanical system.-

Good car lover.

Mar 3, 2012

Mr. Pollard was courteous in all ways. He was not pushy at all. Took time to explain everything. A pleasure to do business with a dealership when they have employees such as Mr. Derrick Pollard.

OneMadBuyer

Mar 3, 2012

The prices that you see online are not the prices at the dealership. I went to the dealership at 10:30am and I didn't return home until after 9pm. All of the prices on their vehicles were supposedly mixed up online. I paid cash for my van and still had a hard time. As a matter of fact, I purchased my van on 2-13-12 and today I still had to go back and sign paperwork. I really feel like we got cheated on the price but we were in a bind and needed a vehicle fast. When it comes time to buy our second vehicle next year we will NOT be returning.