Used Cars for Sale at Folsom Lake Hyundai in Folsom, CA

Joec

Oct 31, 2016

Fair price and great customer service! Harley stayed late on a Tuesday evening to close the deal and make sure we got the car we wanted. He was patient and knowledgeable, answering all of our questions. Thanks Harley (and Jimmy and Damien too)!

folmerf

Oct 29, 2016

It turned out to be a pleasant experience in my quest to obtain reliable transportation. I was releaved to gain peace of mind through the available warranty program.

mitzi5

Oct 28, 2016

I DID NOT FEEL PUSHED OR STRESSED ABOUT PURCHASING AN AUTOMOBILE, VERY HELPFUL AND KNOWLEDGEABLE STAFF.VERY HAPPY WITH MY PURCHASE AND WOULD HIGHLY RECOMMEND THIS DEALERSHIP.

mike.mooney

Oct 26, 2016

Working with your staff to purchase our new car was easy. We've purchased several cars over the years and have always done our homework. This purchase was done on the fly and I was worried we wouldn't get a fair deal. Your staff (Harley and Damian) took great care of us. We left your delearship very satisfied and confident knowing our son has a great, reliable car to drive to college and for many years after

lauraa28.la

Oct 20, 2016

Had a good experience. Still think they could have went down a bit more on the price but over all drove away happy. Thank you.

gomonc

Oct 13, 2016

May was a huge help she got me into a beautiful car and I couldnt be happier. I felt so comfortable with her and that is important to me as I can be a little intimidated by salesmen. I did not have a good experience in Roseville. I should have come here in the first place. I will be back soon as I really like the Tucsons and will be trading up in a few years. My husband was very surprised that I was able to get so much car for the money. May was able to get me a really good lease that fits me and my finances. The rest of the staff was also extremely friendly and helpful. Again thank you. I will be back.

truecaligirl101

Oct 13, 2016

The staff is great and helped me when I had questions but I did not feel pressured when looking at cars like I did feel when at other dealerships.

emfields1

Oct 10, 2016

Excellent from start to finish. I appreciate my sales rep Harley, especially when I left my garage door opener, work planner in old my old car and he swiftly gave it to the manager for me to pick up.

bobbylbanks

Oct 5, 2016

see previous page I do not understand this section, when the previous page says what I wanted to say. Why is this so important when everything else has been commented on.

johnrhester

Oct 5, 2016

Very nice and cheerful and knowledgable. A pleasure to work with. No more need be said . Can't be beat. The Tucson is an excellent vehicle. So quiet and smooth. A great experience to drive.

rj1030

Oct 5, 2016

The experience from the start with David Lowrance was very professional and warm. He listen to what I was looking for and the price that I wanted to pay. The sales manager worked with David and me to get the car and the pricing I wanted and got me out the door as fast as I wanted. Really appreciated their professional manner how they treated my wife and I.

ClintonSFlorida

Oct 4, 2016

I am a researcher and always do all my choices prior to arriving at a dealership. I previously was a car salesperson in Florida and know a lot of the sly tricks sales people can pull. I saw none of this hear. I picked out the car I wanted on the website, showed up on a Tuesday just to look and test drive and ended up buying the car that day. Sam (Samlesh Pal) was my salesperson and he was a great guy who provided good knowledge and never made me feel pressured. He listened to me and understood what I wanted. IN fact, the whole dealership was a pleasure. Steve was as nice as can be and explained the price with transparency. Ed was my finance guy and he went above and beyond what I expected. I came into the dealership with my own financing. He offered to run through and see if he could get me a better deal. I agreed and he came back 2 and half percent better then I had with my bank who I had been dealing with for 12 years. Blew me away. I ended up buying the car I came into buy, no switches or look at a less model. I actually feel I walked away with a better then expected deal and no regrets. I will recommend them in the future and if I decide to buy another car, they will be my first choice! Thank you for your service! I love my ford Fusion.

Joanie Edelen

Sep 22, 2016

Super friendly people to work with. Found the car I wanted and had it to me the next day! Great followup asking how I liked the car and if I had any problems.

kjdurkin

Sep 18, 2016

I was very satisfied with my car buying experience at Folsom Lake Hyundai. Excellent customer service and very professional employees. I appreciated the "non-aggressive" style. I have purchased many cars during my lifetime and this was one of the better car buying experiences I've had.

gfishburn

Sep 17, 2016

Great value on car and love the comfort and quietness for this price range. Dealer location is convenient and clean showrooms. We were never offered a drink while we were there

lynnm

Sep 17, 2016

I've purchased many cars over the years and this was the absolute best experience I've ever had! Professional, polite, attentive, fair, friendly--awesome!

lindabill0001

Sep 16, 2016

Sam was really nice and helpful. He cared about my needs and wants and found me the car that best fit my needs and wants. I love my new Hyundai Elantra. Damien was really helpful as well.

2CARcrazy

Sep 13, 2016

What a difference a good dealership makes! Working with Folsom Lake Hyundai was an absolute pleasure and so very different from our experience just five days earlier when he bought another Hyundai from a different dealership. Everyone at Folsom Lake Hyundai was professional, courteous, and knowledgeable. I was actually able to negotiate the price for the car entirely over the phone. I received a call from Joey who followed up on an inquiry I have made online. we had not intended to buy a second new car but we both liked my wife's new car so much that we decided to purchase another one. I am really big on honesty and shooting straight with people. Joey was easy to work with and reasonably straightforward. My only small disappointment in the whole process was Joey's unwillingness to acknowledge the retail value of my trade in. Not a big deal, but why not tell the truth when the numbers are out there for everyone to see. However, Joey was still great to work with! The two people I worked with personally were extremely helpful.Sam who went the extra mile to stay late and show me everything about my new car was fabulous. He even met me a couple days later when I brought my wife's new car in to be detailed and took even more time to answer additional questions I knew Sonata. When it was time to sign papers we worked with Damien and it was a thoroughly enjoyable experience. He was great to work with and very warm and friendly. I would highly recommend this dealership to anyone looking to buy a Hyundai in the Northern California area.

alyssa.dearing

Sep 10, 2016

Dave is our preferred salesman at Folsom Lake Hyundai. He does an excellent job at turning the sale into a conversation with us (my fiance and I) so that we can make the right decision on our purchase based on our lifestyle and preferences. We have purchased three cars from this location, two of which were sold to us by Dave, and any time we go back we ask for him specifically. He knows the product, the inventory, and how to read people and communicate effectively because he doesn't cause any pressure, but instead listens to our concerns so he can understand what we need and want. When we purchased this car, we specifically asked for him because another time we went there, we dealt with Joey, who was very unprofessional and aggressive. He came off as abrasive, and as someone who wants to make a sale just to add to his numbers, instead of selling us something we would be happy with. Dave is the reason we went back, and we enjoy working with him and he is excellent at his job. My fiance also briefly worked with Harley, whom he described as very professional and knows his stuff very well.

alyssa.m.burgess

Sep 10, 2016

My grandparents are long time buyers here (soon to be getting their 6th!) and referred me. May worked with me and was so friendly and helpful, making me feel welcome and hopeful for a new car. She found an amazing car for me that I love, and I could not be happier! Everyone I talked to there were nothing but helpful and pleasure to do business with.

vogtfam00

Sep 10, 2016

Thank you for everything! It was a pleasure from the beginning to the end! Andrew took care of all of our needs and put us in a family safe vehicle! Appreciate him!

new car buyer

Sep 5, 2016

Sam was great in making it happen. I completely lucked out that the color, model etc. I wanted, was sitting right there. Got a 2016 Tucson and so far, I love it. Ed Weaver in finance was great also....he didn't push the extended warranty. I had to wait for well over an hour to see him, but it was a very easy, hassle free experience once I got in there.

Scott Stewart

Sep 4, 2016

My family and I were looking to buy the new Santa Fe and we decided to try the closest Hyundai dealership to our home(Folsom). Harley was a very knowledgeable salesman and had and answer to all of our questions regarding the Santa Fe. Once he was able to get the deal we were looking for he sent us to the financier Damien who was just as friendly. Great overall experience.

Brian Rosebrock

Aug 25, 2016

We have purchased two cars already from this dealership and they continue to treat us with first class service. I started working with Stephen Chan to get the initial information on what I wanted. He then turned me over to Andrew Patton who made us feel relaxed and happy we buy there. It was total stress free experience and even though I didn't get the exact color car I wanted they upgraded me to a better model for the same price for the inconvenience. We will continue to buy our cars here and look forward to my second new car some 3 or 4 years from now.

msangel73

Aug 25, 2016

I had good buying experience and would come back to purchase another vehicle. The staff was friendly and made me feel welcomed and didn't feel pressure to buy a car.

dianamontijo

Aug 24, 2016

May Clough was very thorough and not pushy at all. I would recommend her and Folsom Lake Hyundai. The day before our visit to Folsom Lake, we went to Roseville Hyundai and left there unhappy with the service and the pushy salesperson. I was glad to find Folsom Lake different, thank you.

dizac

Aug 24, 2016

May did an outstanding job. She was courteous and professional. I was very impressed with especially her given her young age. She is a keeper!

lisasanchez507

Aug 24, 2016

I didn't expect to purchase a car, but Sam did explain that the process was not too long...a short application and then over to the finance department.

shefali311

Aug 23, 2016

The first salesman was disrespectful and left I forgot his name. Then Harley came and helped us out to find the car we were looking for.

Fernandes

Aug 22, 2016

Good and friendly service. They worked together as a team to get us the car at the monthly payment we wanted at the lowest interest rate, plus an extended warranty. It was worth our two hour trip over to Folsum and would consider this dealer again the next time we are shopping for a vehicle. I love my car!!

Nancy K

Aug 22, 2016

Refreshingly low-pressure. We had questions answered, everyone we dealt with was polite and listened to what we wanted....not what they wanted to sell.

Corina C

Aug 18, 2016

After spending 8 hours bouncing from one dealership to another and ending the day with no car, I felt like I was not going to get what I wanted and would have to settle. I decided to continue my online search and went on to the Folsom Lake Hyundai website. I saw a 2016 Hyundai Santa Fe and was skeptical that this would be one more let down. But decided to give this one a try. After speaking with Sam, he made me feel comfortable. Mind you this conversation took place over the phone. I gave him my information and within minutes he called me back with EXCELLENT news. I was able to get the car and within the amount I was willing to pay. He never made me feel as if I was a burden and let ME make the decision on whether or not I wanted to purchase the vehicle. Unlike one particular place. Who never told me what my options were and made the decision for me and said, "we can't get you what you want. sorry". Nevertheless, my experience at Folsom Lake Hyundai was Fantastic!!

adrilyn13

Aug 14, 2016

Came into the dealership for a specific car. I told Larry what I wanted and he did not pressure me or try to sell me something with extras or what I did not want. Sales team was awesome! Friendly. Brought paperwork and car to my home. My husband could not come out to dealership to sign papers. Thank you!!

Lisa Blen

Aug 13, 2016

I had such a pleasant experience this weekend when I purchased my new Elantra. I was apprehensive at first because purchasing a car can be an exhausting experience but I was pleasantly surprised, I wasn't given the run around, our sales representative and finance manager were honest and to the point. I highly recommend Folsom Lake Hyundai.

Sillysal58

Aug 13, 2016

Really had nothing bad to say Shawna and Damien were very friendly and made u feel comfortable. I really don't have anything else to say.

tjlee59

Aug 13, 2016

We had a great car buying experience at Folsom Lake Hyundai. We had very specific needs, and the salesperson (May) helped us narrow down the vehicles that would work for us. Her manager (Art) and the finance person were all very helpful and professional. We would definitely consider another Hyundai, and this dealership, for future vehicle purchases.

jeffbadger

Aug 6, 2016

No pressure shopping and we got exactly what we wanted. We a very satisfied with our vehicle and recommend you stop by this dealership to review the inventory and meet the staff.

Krystina Mae

Aug 5, 2016

I was very satisfied with my time with FLH. Harley was incredible and gave us every bit of information on the car before we purchased. Very satisfied with the Accent that I purchased and would recommend them to friends. Thanks again FLH for a great experience!

grammo7

Aug 5, 2016

May wss awesome. Damien was awesome. Everyone else friendly and extremely helpful. Two follow up calls were very professional and friendly. Great experience. Highly recommend dealership! May and Damien covered every part of vehicle and financing.

franklnixon

Aug 3, 2016

Sam Singh was very helpful and very pleasant to work with. Mr.Singh was very knowledgeable and has even called me twice to see if I was satisfied and had any questions!

BenB

Aug 1, 2016

Samlesh was exceptionally polite when introducing to me what would become my new car. He worked with the manager (who was also extremely courteous and an ex-CHP officer) to get me a low price. I even checked the price I was going to purchase the car with with other dealerships and they were unable to beat or even match the quote. I've heard my friends complain about their experiences with dealerships, so I was cautious when originally visiting any local dealerships. Folsom's Hyundai dealership dissolved those fears and now I'm driving in a car that I'll love for years to come and that I have no regrets about paying the price I did for.

kotabear

Jul 29, 2016

I went in to Folsom Lake Hyundai to look at the Sonatas and the Genesis. Sam showed me the Azera and we took it for a drive. I owned a Sonata Turbo and this had as much power or more, I was impressed. It had all the features I wanted and the price was fair.

Fish

Jul 28, 2016

I was impressed with the lease special running for the Azera. At first, it did not look like I would be able to get the special being advertised but the sales staff worked to get as close to it as possible. Harley was very knowledgeable about the Azera's technology features as well as the performance of the vehicle. Damien in finance was very personable and made the paperwork process effortless and quick. I have purchased a half dozen vehicles at the Folsom Auto Mall over the years and the Hundai dealership kept that experience very positive.

mpalways

Jul 26, 2016

Andrew Patton was awesome. Laid back- not pushy like some of the other sales reps. Buying my car was stress free and quick. He was able to help me find the perfect car in budget. Years from now when I am in the market for another car...I will go straight to Folsom Lake Hyundai!!

slongabaugh

Jul 23, 2016

Never do business with them unless you know true car values. They will wear you down and mislead the sale. They will tell you that equipment you have is compatible with the vehicles system therefore your getting everything you asked for fir cheaper when in fact not every phone is compatible. Now you have to spend a few hundred bucks to get the features you wanted out of the car.

clcaro

Jul 22, 2016

This purchase was #4 from Folsom Lake Hyundai; 2 Santa Fe's and 2 Tucson's. I am very pleased with my vehicles and the Folsom Lake Hyundai dealership.

pdelpozzo

Jul 22, 2016

The staff made us feel welcome right from the start. Andrew showed us around and helped us choose the car with the equipment we needed. He was very knowledgeable and friendly.

Mother's helper

Jul 20, 2016

Sam leaves some of the best, most effective v-mails we've heard = excellent communication + minimum wasted time &/or misunderstandings.Listened to what me 80+ year old Ma wanted & presented her/us with only cars that met her specs. Didn't push/move to any other vehicle. Presented her options as far a financing/lease/cash deal & the +/-'s of each.(tho his mgt didn't us the best offer on her Santa Fe... so we sold it elsewhere)Well done & we are happy, satisfied campers.

KoriE

Jul 16, 2016

These two gentlemen absolutely made my experience amazing. I walked in hoping to maybe walk out with something used, but I walked out with a 2017 Elantra and they made sure I stayed within my budget! Harley was very patient and knowledgeable and was more focused on getting me into something I can be proud of than what would make him more money and that was very apparent. Damien kept my mom and me laughing the whole time we were in his office and explained all of the documents in a way I could understand. I will definitely be back for any future car needs. Thanks guys! I'm one happy customer!

Lee Miles

Jul 15, 2016

The staff was great. Got a great deal on a new car. The entire experience was very quick and painless. Would definitely recommend Folsom Lake Hyundai.

Thomas116

Jul 15, 2016

Bought a used 2014 Chevy. Price was about the same as else where and the car was about the same. The sales men seemed to work with me to sell me the car. Was told my trade in wasn't worth what I thought and the offer was low. Was told they would have to wholesale it. Ok, I understand.It's on their lot now about 5K over what they gave me. When I got the car I bought home found a few issues. Many small dents in the hood and sun visor won't light up. E mailed the sales people, but heard nothing. Finally my wife called. Was told, " come in tomorrow before 3pm".Took the car back in and showed them the problems. Was told they would do nothing. Take the car to Chevy to get the light fixed and call the company they use to get dents taken out. Tell him to charge me what they charge them. This was after I stood waiting in the showroom for about an hour. I always buy from a new car dealer, they stand behind what they sell. Not Folsom Lake Hyundai. Bought the service agreement. The closer circled on the paper the items I was going to get at a discounted price. Was not given paper work, but a card to plug into a computer. Told him I'm not got with computers. When I finally figured out how to put the card they gave me in the computer I found out Did not get what was circled and was told no deductable, but $100 deductable. I explained to all that I was deaf. Told the closer, I'm sorry I don't have an interpreter, was told that's ok. I'm still in shock that I was treated this way by a "reputable car dealer"

jodiewilkins

Jul 14, 2016

This has been the best car buying experience! I would recommend this dealership to friends and family. I will always make future purchases here. Thank you

sk08

Jul 13, 2016

Samlesh Pal was absolutely wonderful!! He's very knowledgeable about Hyundai vehicles. Definitely one to keep at your dealership!! He had me in and out of there with a new car and a test drive in about 3 hours!

hkong6284

Jul 11, 2016

Davis and Steve are excellent salesperson. They were very patient and worked with us for detail to complete the deal. We were very thank for.

beethrash916

Jun 25, 2016

Very friendly staff and super professional. Great deals on new vehicles. Car looked great when receiving it to take home. Quick process. Clean work environment.

jumpsmom

Jun 25, 2016

Great service from all.... I would highly recommend to anyone !!!!! Thank you!!! First time for a lease!!! They were right on point with my needs and were fast and efficient

Uncle Vinny

Jun 23, 2016

I was treated well here. Not a lot of hassle - just plain talk and a square deal.Well, I've always dreaded the process of buying a used car - - the lies, distortions, and most of all wondering how much you are getting ripped off for. Of course you might get more for your used car by selling it yourself, but dealing with strangers coming to you home is just as bad as being underpaid.So I went into this dealership when they advertised a good deal on a used Kia.I went in with a price in mind for my trade in. The reviews of the car I bought seemed to show that the selling price was pretty good, so the only question was the trade-in value. I walked away from the first offer. They called back a few days later and got really close to my asking price.Easy-to-talk to salesman made the transaction smooth. The hand-off to the finance guy (Ed?) was pleasant, and he was very friendly, even humorous. No pressure to buy extended warranties, etc.All-in-all, it was an easy, almost stress-free experience. My only suggestion: Look at the selling prices for the car you are selling; look at the Consumer Reports reviews for the one you are buying.Hats off to Folsom Lake Hyundai - I'm very please with the service I received.

mysunshine165

Jun 22, 2016

This is the third car I've purchased for myself and it was, by far, the best experience I've had. Andrew was very attentive and allowed me to come by and test drive a few times before actually buying. He never made me feel pressured and always answered all my questions.

gilberttorres66

Jun 11, 2016

The sale was straight and easy, I was given great customer service, and the staff was professional and curtious. I was told there'd be no haggling and there wasn't. So far I'm a happy customer, thanks Folsom Hyundai.

Greg Norris

Jun 11, 2016

As I have written above, my husband & I had an excellent experience w/the purchase of our 2016 Sonata. We were greeted & taken on a drive w/Harley. He discussed many of the vehicles pros. When we ret'd to the lot, we met Art, w/whom we discussed what's available w/what we want & pricing, including trade-in. After we'd made a purchase decision, we met Damien. He was very professional, yet friendly & thorough. I have purchased my last three vehicles, new, fr Sacramento dealerships & although I wouldn't tolerate many behaviors( I've been known to walk away!)so none of them were too difficult, Folsom Lake Hyundai was really the best.

baileygray04

Jun 10, 2016

Larry worked great with me to find the exact car I wanted and even offered to drive to a different dealership if I wanted a different color. Once I bought the car he went through the manual with me and answered all my questions. Steve worked with me to negotiate a price that fit my budget and included the car I wanted. Both men did a fantastic job and created a pleasant car shopping experience for me

inghutch

Jun 10, 2016

This was the best auto purchase experience that I've ever had! I was pleasantly surprised with how stress-free it was! I'll definitely recommend you to others!

jld.anderson

Jun 10, 2016

I like my sales person he met all my needs and was great entertainment while we waited. I would like to advise that he gets a raise or a new car

mikesusie27

Jun 10, 2016

Harley was awesome as I stated above! Ed was great as well!! It was a pleasure to not feel pressured. Harley was extremely personable and knowledgable. He made this buying experience much more pleasurable than we have ever had purchasing a vehicle!! Kudos to him!

shaun_56

Jun 10, 2016

The dealership and salesman were excellent. The vehicle is wonderful and I will recommend to my friends in the future. The salesman was polite and did not high pressure in anyway.

slysuzanne

Jun 10, 2016

My sales person may cough was very friendly very helpful . I think she's going to be a great asset to the business looking forward to coming back to Folsom lake Hyundai.

thewaterman04

Jun 10, 2016

EXCELLENT DEALERSHIP .STAFF WAS VERY HELPFUL AND CURTIOUS WAS A PLEASURE TO DO BUSINESS WITH.A VERY BIG THANK YOU TO FOLSOM LAKE HYUNDAI.AGAIN A BIG THANK YOU,

rocklinsanford

Jun 4, 2016

Great service and attitude from all of ur staff. Not pushy and ccky like the Roseville sales dept. We drive from Rocklin. Just for the grat people at folsom

drchakra18

Jun 3, 2016

We were really satisfied with the overall experience at Folsom Lake Hyundai from the moment we stepped in till we stepped out. All our questions were answered to the best of the staff's knowledge. Mr.Harley was really exceptional in his customer service.

Evgeny Beloglovsky

May 30, 2016

Excellent help from Larry Lambert. Recommend!closed a good deal in 3 hours. Better than Honda Civic and Toyota Corolla S. Hope to enjoy from the car

Cor82

May 28, 2016

Samlesh Pal was very helpful and made sure we got the car we wanted. There was no back and forth, everything was laid out on the table, deal and price wise for the car. Ed in the finance department was great as well. There was also a sizable scratch on the rear fender that not only did they take money off of the stickered price for but after all the paper work was signed and we got the keys, we went to our new car and saw that they repainted the fender and scratch was gone! Thank you for a easy and happy car buying experience!

bauer6318

May 20, 2016

I like the sales person he help us out right a way. we were there for about 5 hours and got the deal done. Picked up one of 2 Genesis. went home and waited another 2 hours to have the other one delivered to the house by the sales person. He spent about 20 minutes showing us the different features of both cars. We did ask him to take off a trailer hitch on a Sonata we traded in . he said no problem but its been about a week and we still don't have the hitch.

Gabby0813

May 20, 2016

Best sales man! He worked with me well and knew what I was looking for and on my budget. Very helpful. Definitely would recommend Ivan to further customers!

skoch

May 18, 2016

The Folsom Lake Hyundai staff was VERY pleasant, helpful and polite without exception. They met my interests and the Salesman understood my quirks in spite of myself.

Jessica Africa

May 14, 2016

Ivan Contreras was a wonderful sales consultant. He was tentative and very friendly to talk to. He went over everything about the car. Not only was he good but all the staff that my husband and I dealt with. They worked with us even though we were upside down in our previous car. I will be returning to this dealership when it's time for my next car in 5 years. I walked in happy and even left happier. Thank you Ivan!!!!! And thank you Jimmy,Art, and Ed!!!!

JVasquez10

May 7, 2016

Buying my first car was a huge accomplishment and thanks to Folsom Lake Hyundai, Ivan Contreras and the team they made it possible. I now have a reliable car, a great warranty and benifits that were included in the package! Thank you Folsom Lake Hyundai !

loves2run1818

May 5, 2016

I was greeted immediately upon arrival. I felt that my needs were listened to and they worked very efficiently on getting me what I wanted. Very professional and friendly .. Joey Rappa did an excellent job from beginning to the end. Thank you

reeve68

May 5, 2016

Everything about my experience was positive with the dealership. I appreciated not being pounced upon as soon as I opened my car door. Mr. Pal was excellent, friendly and professional and thoroughly showed me all of the features of the new car. I will definitely return to this dealership for service needs or future new car purchases.

Monique Phillips

May 4, 2016

I really appreciate the help of Samlesh Pal. He was very friendly , professional, and knowledgable. I would recommend him to any of my family or friends.

romel_acosta

Apr 30, 2016

Wonderful experience with my salesperson. The price and financing cost was unbeatable. The base 2016 sonata comes with nice features. I might come back to buy another.

info4sue

Apr 28, 2016

Ryan Horn made my car buying experience a breeze. He was professional, knowledgeable, personable and patient. I never felt pressured to buy. He listened to what I wanted in a new car and was able to match me up with the perfect car for my needs. If you are looking for a new Hyundai or one of their many used cars I would definitely go and see Ryan Horn at Folsom Lake Hyundai.

nightguy3330333

Apr 26, 2016

Employees were very nice and professional. Car was delivered to me in excellent condition. Very happy with my overall buying experience. Would recommend this dealership.

Mike

Apr 24, 2016

Gave my rating because they did a very professional job and had great communication skills. They had the car I wanted and didn't beat around the bush and listened to what I had to say and answered all my questions. Will definitely go here again. Jimmy, Ivan, Ed, and Andrew are a great sales team that are all on the same page. We love our car! Thanks-Mike

danzrboy77

Apr 22, 2016

Good experience. Went back to Folsom Hyundai aswe had a good experience leasing our first vehicle. Our salesman Sam was patient and helped me to figure out which vehicle best met our needs. Very happy.

shadmani12

Apr 22, 2016

Very good experience and helpful salesperson, Ivan, who makes the whole process easier for us to decide and purchase our brand new SUV on the first day that we start shopping for the car.

fayer0612

Apr 19, 2016

I went into Folsom Lake Hyundai on a Saturday morning and was promptly greeted. They directed me to internet sales since I had emailed an inquiry on a vehicle listed on their web site. Sam Singh was the sales associate that helped me select the car that I wanted that was within my price range. He worked closely with me and made the experience feel effortless. He went over the car's features and helped me sync my phone to the car's blue tooth. They even filled up the gas tank. I am very please with my experience with Folsom Lake Hyundai and would highly recommend them for your next vehicle purchase.

fsh4csh

Apr 19, 2016

Lined up purchase over the internet. Everything worked out great and the salesman even delivered the car for me. Overall great experience, in and out quickly, no hassle no BS,

thomasebony07

Apr 14, 2016

Car was damaged during auto butler an nobody knows what happened window are damaged and interior still dirty it was still dusty looked like the just vacuumed only

jelishapedraza13

Apr 8, 2016

Definitely a pretty standard amount of time was taken to help me. I was helped in all aspects and was given a new car at a fair price.

Danielk124

Apr 6, 2016

Ivan made Shure that I was having a good time while there , and believe it that I felt like I was there for not long at all great service I'm impressed

DHill15

Apr 3, 2016

Great experience at Folsom Lake. First time buyers and a young married couple. They helped find us the best deal on this car and included great extras and add-ons to our contract! Very helpful and smooth process.

schmidt.tucker

Apr 1, 2016

I had a pleasant car buying experience at this dealership. I walked out after 4 hours with a brand new 2017 Hyundai Elantra with 3 of the 4 things I was looking for, but having all 4 features would have gone over my budget. They helped me pick a car that I liked, that had almost all that I wanted with what I was able to work with financially. I wasn't an easy customer to deal with, but they made it happen!

DocRobles71

Mar 30, 2016

My girlfriend and I were very impressed with the customer service. We went in very skeptical about car dealerships, but left very happy with our choice to go to Folsom Lake Hyundai. Sam was awesome and was very patient waiting for us to make a decision. I definitely recommend anyone to go see Sam. Thank you guys!!

cakes05

Mar 29, 2016

Folsom Hyundai is a very welcoming environment to purchase an auto. Everyone we met was warm and welcoming. No one was pushy or disrespectful in any way what so ever! Even after we bought our car home, we received follow up calls to ensure all was working fine!

Viliami Folau

Mar 28, 2016

Great customer service. Friendly environment. Fantastic car buying experience. Lots of great cars to choose from. Time well spent only took about 2 and half hours of getting a car. Well taken care of from the moment we got there until the end. Overall was highly satisfied with the experience and great customer satisfaction.

andreaburnie

Mar 25, 2016

Great experience. This is the second Hyundai I have purchased at Folsom Hyundai. Always friendly and never feel pressured. I am extremely happy with my new Veloster Turbo! I have just received the Auto Butler and my car looks superb.

knstacy

Mar 25, 2016

Love my new Tuscon. The staff at Folsom Lake Hyundai were professional. Buying process was not too long. Am so happy with my new purchase.

barrzoni

Mar 18, 2016

The sales people that I dealt with were all professional and helpful. The sales manager, finance manager, and service department all did a good job in fulfilling this sales transaction. I would recommend this dealership to others.

tknox0

Mar 11, 2016

good place to buy a car - great people to work with and they really want to work with you to get you into to a car you can afford.

D.R.C.

Mar 6, 2016

In the end, our decision to go with the crew over at Folsom Lake was a no brainer. Our initial test drive at FLH was three weeks before we actually purchased our car. In the time that followed, we visited three other local dealers including two other Hyundai retailers. The poor experiences we had at the other locations made it very clear to us we would buy our next car at FLH. Special thanks to our salesmen Andrew Patton and Steve Chan who acted as patient professionals that made the whole experience painless and easy. I highly recommend them both.

Marie Eileen

Feb 25, 2016

We have had the best time buying our new 2016 Elantra! Our sales person is May Clough, she is so nice, friendly and helpful. Everyone on the Folsom Lake Hyundai team are helpful and made sure we felt comfortable while we were there. Definitely our best car buying experience! Thank you, Folsom Lake Hyundai!

T1970

Feb 19, 2016

Thank you ART, SAM, AND ED! My experience was fabulous, quick and stress free, I love my new car and definitely recommend Folsom Lake Hyundai!

danny/lynn

Feb 16, 2016

From the minute we stepped into the dealership, until we left...there was NO sales pressure. Ivan Contreras, Art Robinson and Damien Tipper were a absolute joy to work with. Ivan found us the car that fit our needs. Art worked out a very good deal with our trade-in. Damien made the "paper work" inhibiting. If you ever want to buy a new or used car and have the most positive experience, go to Folsom Lake Hyundai...Thanks to all...

ltune

Feb 16, 2016

My wife and I found sale staff to be professional and courteous during the process of buying a car. The finance person on the other hand was very unprofessional. They made rude comments to try and embarrass us into buying additional coverage products for the car!!! NOT COOL!!! After getting car home and looking it over the next day, I found that the tire pressures were over inflated, one tire by more than 20 psi! Also the spare tire was 25 psi low! This is suppose to be a factory certified used car that went through a 150 point inspection! (?) It appears all they did was change the oil and clean it up a bit (underside of vehicle is very dirty, like it had been driven on muddy dirt road or in high water that was muddy). So service dept. obviously dropped the ball!!!!!! Not confidence inspiring, to say the least. This is a low mileage vehicle, so I guess they just went through the motions. Unfortunately mediocre seems to be the acceptable normal for service these days!!!!!!!

Cincity

Feb 14, 2016

Samlesh pal was very knowledgeable about the car I was looking at very friendly and I didn't feel pressured. The sales manager Steve Chan got me out of there with my new car in no time. All in all a great experience!

DCQ

Feb 12, 2016

This was my first experience buying a car from a dealer. Everyone was very helpful. I would definitely recommend this place to anyone. Sam and Art made the experience easy to understand and comfortable. Thank You!

djkarnes111

Feb 12, 2016

Everyone was very helpful, I was in a difficult situation with my old car needed an affordable Car with low payments Sam and Steve helped me out tremendously Gave me my options and worked with me to get me in an Affordable lease that I love. I would recommend Folsom lake Hyundai over any other dealership by far the best car buying experience that I have had. Thank you once again Steve and Samlesh I couldn't be happier with the car

msme4lyfe

Feb 12, 2016

Ivan greeted me as I got out of the car. He wasn't over barring but very helpful. I had already had my financing in place and Art D and Ed made it sweet and pie. Ivan was very attentive if you want to buy a vehicle this is the place to go. I got a great deal

Puppy Raiser for Guide Dogs for the Blind

Feb 10, 2016

I never considered buying a Hyundai until I had one for a rental. I was in the market for a new car and decided to visit the Folsom Lake Hyundai dealership and was pleased with the sales service I received and Ed Weaver's willingness to work with me to get the best price as well as securing a low interest loan. Ivan Contreras was very thorough in going over the attributes of the Sante Fe sport and helping me to download my cellular contact list. Ed Weaver was pleasant to work with in the finanace department and got me on my way out the door with my new car in record time.

redcar2016

Feb 6, 2016

..Samlesh Pal was extremely helpful and informative. Art Robinson gave great assistance as well. They, Sam and Art, gave me step-by-step instructions / information about how auto leasing works. I have never leased a car before. Sam showed me how to use the Hyundai vehicle ( the gadgets and transmission) . Sam explained how Hyundai would respond if the car had mechanical/ electrical difficulties. What Hyundai would do / cover if the car were to be in an accident. Sam also explained what would happen at the end of the lease agreement. what my options could / would be.

Mel

Feb 1, 2016

I came in to test drive a 2014 Hyundai Sonata on 01/31/2016. I was approached by a salesmen by the name of Ivan Contreras. He helped me searched their inventory of Sonata's. I test drove a 2015 and felt it was a great choice for me. However, I had a trade in and had no cash for a down payment. Ivan talked with his supervisor Art Robinson about my situation. Art and Ivan were very helpful and spent hours searching for a deal that would fit what I wanted. Although, I couldn't get a Hyundai Sonata, I was able to purchase a new 2016 Hyundai Elantra. They were able to take in my trade in and apply it to my new loan. Art, Ivan, and the sales team spent hours trying to satisfy their customer. I had one of the better experiences at this dealership. Art broke down the value in purchasing a newer vehicle that would open doors to future purchases. I would recommend this dealership to everyone. Thank you!

GENEATBURKE

Jan 28, 2016

Purchased a Tuscon from David Lowrence, our salesman. He was very friendly and extremely knowledgeable. Felt no pressure even after driving 2 vehicles. Got a great price too. It was a 5 star experience.

SCOTTISHDRAGON25

Jan 28, 2016

Very Easy and smooth transaction! Excellent job by all! I was pleased with how easy the process was! I love my new Tucson and look forward to doing business with this dealership in the future!

boneman22

Jan 27, 2016

From the time I walked into the dealerships showroom, I felt comfortable and welcomed. the sale consultant was friendly and knowledgable about the car I purchased. Their was no pressure to purchase, haggle free.

Happy

Jan 23, 2016

We were under a time crunch to find an all-wheel vehicle. We found our 2012 Toyota Highlander online at Folsom Lake Hyundai. We went in knowing what we wanted and Sam helped us make that happen. The buying experience was enjoyable, except for the time it took in the finance department. We would highly recommend Samlesh Pal.

mvaf

Jan 10, 2016

I brought my 2013 Tucson in for a routine tune-up and like usual, browsed the show room to see the new autos. Sam came over to check in on me and was very knowledgeable about all the new safety features and changes for updated 2016 Tucson's, that I started to really consider an early upgrade! No pressure, lots of time to talk and look at the different models and discuss the new safety technology and look at available models. Everyone at the Folsom Hyundai took great care of me and went out of their way to answer all my questions and concerns and make sure I was comfortable with my somewhat impulsive buying decision! I appreciate Joseph, Sales Manager, Ed, in Financing and the service dept. that always took great care of my first Tucson!

MACRN61

Jan 6, 2016

Dave greeted me right away, which made me think he really wanted to make a sale. Prior to going to the Hyundai lot, I had been on the Toyota and Ford lot where the salesmen were nowhere near as enthusiastic. I felt I was treated fairly. I also feel that the value of the car speaks for itself- Dave did a very good job about speaking to my concerns about safety and economy.

Cindy

Jan 4, 2016

I enjoyed working with Ivan very much. He was very helpful and informative. He was also very knowledgeable and was able to answer all my questions.

MORSDON

Dec 31, 2015

Sales did not get due bill to service department. Service department did not order the parts and I showed up for my appointment for no reason. I had to go into the dealership 3 times to get information on my part being installed. In total it took over 2 weeks to get the work done for products I already paid for. There is a real breakdown on the process from Sales to Service and Service to Parts. I don't know if I want to go back to Hyundai Service at Folsom Lake.

BrionL

Dec 23, 2015

Salesperson Ivan made me feel relaxed and he was concerned and genuinely helpful. Wanted to make sure I got what I really wanted, and was very forthcoming with helpful insight about the buying experience at Folsom Hyundai. Sales managers and finance people were all great.

MLATIFPOUR

Dec 15, 2015

I had a great experience and love my new car. The staff was amazing and made sure I was happy before I left. Sam was so professional and listened to all my needs.

KATHINCALIFORNIA

Dec 13, 2015

For the most part, buying my car at Folsom Lake Hyundai was great. The salesmen and managers always followed up with me and tried to suit all of my needs. Sam and Art are very friendly. My experience with the finance dept. however was not so great. They did not write up the contract for the deal we agreed upon. Luckily I caught it before signing the contract. Make sure you always check your contracts carefully before signing.

LUX.COUTURE

Dec 10, 2015

mandy was great she was nice to my grandma and I, my grandma said she was very polite and didn't pressure us. she was funny and helped me get in and out of the dealership really fast.

LYNNEDAVIS14

Dec 8, 2015

Was treated with respect and everyone was professional. Did not get that pushy feeling you get from other dealerships. Great experiance for leasing my vehicle. Will be back and love my Elantra.

Vernmarley

Dec 3, 2015

Excellent Sales and Financing...!! Knew the car...!! Hyundia Sonata Limited Great car...Great car Platimum service Contract...Saves Dollars at the Service Dealer...Fan Busted Platinum Contract Premiere Tracy fixed it.....

614erich

Nov 30, 2015

I was lied to about what was included in the car. Missing car mats.. Missing first aid kit. Took 4 weeks to ship my car.. Was overcharged on sales tax due to them putting fright into sales price. Asked to change it and was threatened by Ed. They lied to me and said they paid more for shipping then they did. Found out from talking to shipping company thinking I was them. Opps. Opened BBB complaint. They ignored me. Take your hard earned money up the street.

Lynne Davis

Nov 26, 2015

My experience was very positive with Folsom Lake Hyundai. There was no high pressure selling, staff was experienced, and friendly. Leasing my new Elantra was a very positive experience, and I would recommend this dealership to everyone.

ZACHERY.SEUSS

Nov 19, 2015

Excellent, would recommend. I hope to do business here again. Fair prices, quality vehicles, and friendly staff. I purchased a veloceter and I've never been happier with my purchase.

Kim

Nov 18, 2015

Sam was great and the staff was easy to work with. Everyone was low pressure - we had a great experience and will recommend them in the future.

Nancy car

Nov 13, 2015

Mandy was very professional and never pushy! She was very well informed and answered questions thoroughly. I was impressed with her knowledge about other vehicles as well! She was very willing to explore all options!!she should get a raise!!

EZ Sonata

Nov 12, 2015

I bought a car here in March 2015 and was a little less than thrilled, but I got a great car. Unfortunately, that car was a total loss in a recent accident and I had to endure the sales process once again. I knew I was going to buy another certified used Hyundai and this is the closest dealership, but I was not looking forward to the experience. After speaking directly with Jimmy I decided to give it another try. I already had a car in mind and went in to drive it. I had a good time with Sam (Samlesh Pal, a recent transfer from the Roseville store) and decided to buy the car I came to see. Financing (Ed Weaver) was a breeze (I had a good experience with Ed the first time as well) and I left happy. I do hope I am not back here for a few years though...

BAKIRWAN

Nov 11, 2015

Mandy was great and I really enjoyed working with the staff. It was a great experience and I look forward to our continued association. Thank you,

Hyundai lover

Nov 10, 2015

I have never laughed and enjoyed a car purchase like this one. Mandy was fun and test driving was enjoyable and informative. She made my husband and me feel comfortable and the whole experience was stress free.

KATEFOLEY4

Nov 10, 2015

Dre was courteous, professional and knowledgeable about the cars. Our experience at Folsom Hyundai was extraordinary especially compared to other dealerships in the area. Both my husband and I were very impressed by Dre and the rest of the staff that helped us get the perfect car. Thank you Dre for spending so much time to make sure we got the car we wanted. We are very happy.

LEMONLAWTEAM

Nov 3, 2015

This is the second Hyundai Elantra we've helped our kids buy and we are so glad we returned because the experience was as great as the first. Dre was great in sales, very nice, helpful, honest, patient, and sincere. Steve Chan was very professional on the phone before we came in. Jimmy Groberski may run the sales department but took the time to come out and say hi, remembering us from a year before. Very nice and professional, and impressive that he remembered us and took the time to say hello despite being busy. And Ed in finance was patient with my questions. I highly recommend these guys and this dealership. I've bought many cars in my lifetime and these guys stand out as Great.

Kernell Williams Janell williams

Nov 1, 2015

I bought a car here before and was happy with the service that is what caused me to come back, and I was happy with the service this time also.

BubbleTea

Oct 31, 2015

I had a great experience purchasing a new vehicle. I was helped by Oscar and Steve who were very helpful and friendly. They were able to negotiate with me and I was able to get a great deal on the vehicle of my choice. The entire buying process was stress-free and I would recommend Folsom Lake Hyundai to anyone who is looking for a friendly customer service experience.

ronbatch1971

Oct 31, 2015

I felt welcomed as soon as I walked in. They went above and beyond my expectations. Even after the sale, they took the time to go over all of the features on my 2015 Genesis 3.8 HTRAC.

TPELLIGRINI6

Oct 30, 2015

Our new car buying experience with Folsom Lake Hyundai was very pleasant and much easier than we expected. They provided all the details about the cars available and there was NO pressure to make an immediate decision. The salesperson, Dre Cuchlow, did an excellent job answering all of our questions and concerns very professionally. I highly recommend this dealership and this salesperson.

Brian

Oct 27, 2015

I recently purchased a new vehicle from folsom lake hyundai with the help of sales rep Ivan. Ivan was great and friendly and felt as if i knew him. Ussually dealing with a sales person is nothing people want to deal with but i acually enjoyed my buying experience. A few days later i noticed a button on my steering wheel did not work. Returning to the dealership the 1st person to approach me was Ivan. He had remember me and showed concern. After hearing my problem he helped me and even walked with me everywhere intill he knew for certain my problem was 100% taken care off. To see a salesman leave the front lot and potentially miss a customer to take care of me with fantastic customer service is hudge! Thank you ivan and the entire team at folsom lake hyundai!

RLDOWTY

Oct 24, 2015

Mandy did a good job helping us buy our new car. I've already recommended Folsom lake Hyundai to several people. The customer service was excellent!

SCVERDU

Oct 22, 2015

Best experience in purchasing a car ever. The minute we drove up someone greeted us. The car we wanted to purchase was sitting right in front of the entrance. Very convenient. We had an ad from the paper which showed this car and we discussed the price. We were also happy with the loyalty discount for having been a Hyundai owner and also happy with the military discount.In all everything was great.

Ars Legendi

Oct 21, 2015

I had a mostly painless experience leasing my new Elantra GT. I came in near the end of the evening wanting to trade in my non-Hyundai car for a new lease, already knowing pretty much exactly what I want. Ivan got me set up quick, took me on a test drive, and worked with me in good faith to get the deal I was looking for. There was some confusion and hesitancy over the payoff amount on my previous car, which became a little annoying, but they were just doing their due diligence (again, end of the evening when it wasn't really possible to get anyone on the phone) and were still willing to work with me to get me what I was asking for. Ivan was incredibly helpful during and after the negotiation process, and Tom was friendly and efficient in getting the papers drawn up. I drove away with a car I like a whole lot more than the one I drove in with, and am very satisfied with my experience.

davidmorrison5200

Oct 18, 2015

Samlesh Pal was our salesman. He was extremely knowledgeable about all the Hyundai products, thoroughly explained every detail and options, was careful not to waste our time, walked us through the purchase process, and showed impeccable manners to my wife and I.

Folsom Gal

Oct 8, 2015

Everyone was great! Our salesperson delivered what he promised. They got us the price we needed & the process was fast & efficient! I would highly recommend Hyundai to anyone looking for a new car.

ChristinaBrown

Oct 5, 2015

My sister recommended this dealership to me and I couldn't be more pleased. I live six hours away from Folsom, and I'm so glad I made the trip to purchase from you guys. Mandy was SO great. Buying a car is usually a stressful and intimidating experience but she made me feel so at ease. She got me out of there quick, Jimmy gave me a great deal, and Ed Weaver was so nice! If anyone I know ever needs a car, I'll be sure to send them your way. Thank you so much! I love my Hyundai!

SHuntBento1

Oct 5, 2015

I first visited Roseville Hyundai. After a horrific experience with their sales team I had nearly decided not to buy the car. My friend and I took a ride out to Folsom to see if I would feel differently after a different customer service experience. I'm so glad I did. Even though they didn't have the color I wanted, we took a test in one they had on the lot, and I bought it less than a week later. Finding "the car" had been a mission for 4 months, so the speed to which I committed was amazing. They were able to trade a car on their lot for a car on the Roseville Hyundai lot, and also price match so I never had to deal with those awful sales people up there again. I got a good deal, and the whole process was done in under 2 hours. I also received a few extra perks that other dealers make you pay for (such as GAP insurance). Thanks for making it great guys.

michigan34

Oct 1, 2015

The entire staff was extremely helpful and patient - and friendly too! Ivan delivered the car to my home after driving all the way from Folsom to Reno to get it!

GL1429

Sep 28, 2015

the salesperson was very professional and listened to may needs and did not try to sell me a product that I was not interested in.andrew patton did an excellent job.

JENNIFERL_FOSTER

Sep 28, 2015

There were no more dealers that had the car I wanted so May, on what was supposed to be her day off, drove all the way to Bakersfield to pick up the perfect car just for me and I must say I love it and I'm super greatful that they were willing to go so far to exceed my expectations and make me an extremely happy new car owner!

newcar4us

Sep 28, 2015

Great with us. Showing all ins and outs of the new vehicle. Easy to talk with. The vehicle was ready for us to pick up on time..

BILLGROOME

Sep 23, 2015

Our experience was wonderful. Test drive confirmed we wanted a Genesis. Drove with our salesman to another dealership to determine exterior color. Returned to the dealership and they found our new car in the Bay Area. Agreed on a price and completed the paperwork. The next morning we drove off with our beautiful new car. If you know what you want Folsom Lake Hyundai will find it, fetch it, and sell it to you as soon as possible. I highly recommend them for your next car purchase.

DANIEL.KENNEDY30

Sep 23, 2015

my car buying experience was excellent the sales people, the finance department and the overall quality of the people associated with Folsom Hyundai was great

OCALLAGHANKATHERINE5

Sep 23, 2015

I don't like to be hassled when buying a car. Hyundai didn't hassle me at all. Everyone was really helpful and informative. It made the process really easy.

Homei

Sep 20, 2015

Every time I refer to Folsom lake for oil changes and other services I get the best result. Thanks all staffs for giving the best services to the customers.

Jim-03

Sep 11, 2015

We just purchased a 2016 Santa Fe AWD, Limited with the Ultimate package. There weren't. any on the lot when we drove up, but Joey, the sales manager was able to locate one nearby at the Roseville store. We had previously worked with Joey when we purchased our new 2007 Veracruz. With Joey and Oscar, our salesman, we had a great experience in getting a good deal on a great car. Oscar ran off to Roseville to get the car while we worked with the finance manager. Oscar showed us how to set up all of the gadgets on the vehicle and called us a couple days later to see how we were doing with the new car. He also invited us back to the store if we need to learn more about the great electronic features of the car.I haven't worked with the other parts of the dealership yet so I am not rating them at this time. The crew in the service department that prepped the car when it arrived was also great. The car was immaculate when we got it.

DIP

Sep 10, 2015

sales staff is excellent specially DAVID happy to help with smile got all questions positive answer customers service excellent on phone as well as personally we will recommend to every one thanks Folsom lake Hyundai.

DUSHAN.RADO

Sep 10, 2015

It was a pleasure working with David. He sealed the deal on my family's third Hyundai vehicle and got us out with a great price in less than 3 hours.

Christopher123

Sep 9, 2015

Ivan was very good with his negotiating and professionalism he's a good guy to have there at Folsom Hyundai..Art as well thank you guys..

HELENE.MEYER

Sep 9, 2015

Sam understood exactly what my needs were and was very attentive. He made sure I didn't have to wait long and explained so that I could understand.

nrowe4000

Sep 9, 2015

Good pricing, fairly quick process, wasn't 100% honest about down payment on phone, kept me waiting for gas, and tire pressure after I was done in finance, which could have been done all day.

CDHUME

Sep 8, 2015

Working with Folsom Lake Hyundai was super easy. Dre came out to greet us right away, and was really fantastic to work with. He was personable, and made me feel comfortable buying my first car. Overall if I had been working with any other salesman, I don't think I would have purchased my car that day. Dre made it easy and fun. The car I test drove was perfect, but they didn't have the color I wanted on the lot. Dre drove all the way to Petaluma to pick up the car I wanted, and delivered it to my job in the Bay Area the next day! Super amazing service, and the car is perfect. I highly recommend this place!! Keep up the good work guys :)

Cleangene

Sep 5, 2015

Great Customer Service.They did an excellent job of assisting me with the purchase of my new Hyundai - 2016 Tucson. Ask for Art/May. I really like dealing with them

RAJEZANAND

Sep 2, 2015

Good place to buy car Good employees Nice welcomeBest deal. Good service customer friendly Will be referring to friendsThis is my second car first also Hyundai

Rick123

Aug 30, 2015

I couldn't be happier with Josip Petricevic. I truly felt like he had my best interests in mind at all stages of the process. He help me through every part of the sale process. I feel confident that without his help, I would not have bought a car that day. He had my back and, because of that, I felt confident to finalize my deal. Thank you so much Josip! You are great at what you do

Win Alison Lee

Aug 29, 2015

Ivan and Steve were exceptionally professional and pleasant!

KJBLACK1960

Aug 27, 2015

Very helpful staff from sales to financing. I was in and out in about 3 hours. I would recommend the dealership to friends and family.....

klamb

Aug 27, 2015

I do love my car, and overall, the experience wasn't as painful as it could have been. My salesman, Josip was awesome! Very friendly, knowledgeable, and was willing to go the extra mile for me. :)

tonitate242

Aug 27, 2015

I had an excellent Sales Team who helped me trade in a lease car and changed it to a purchase. I love the new car, and have bragged about it to friends and family.

ManuelH

Aug 21, 2015

The staff that works here are all great and friendly. Helped me choose the car for me and got me the best deal. Very pleased with my experience. I heavily recommend this place, they made me feel at home.

markswinkatme.com

Aug 21, 2015

I didn't buy a vehicle after all from this location as they didn't have the right color car my daughter wanted - but I must comment on the excellent customer service skills exemplified by Mr. Ivan Contreras. He was patient and professional and in a short period of time established a trusted rapport with each of us, which is difficult to pull off when faced with the stress of buying a car. In the future I will start my car shopping by contacting Ivan to see what inventory they have in stock.

AURORAWH

Aug 19, 2015

The staff is really friendly and genuinely loves their cars and wants you to love them too. They made car buying easy and even a little fun!

wrduhrt

Aug 19, 2015

Overall good experience. Pricing was competitive and fair. I would recommend others to buy from them. No hesitation for them to match any other dealer price.

Calibama

Aug 17, 2015

I had an excellent experience with this dealership. They were friendly and helpful and showed me what fit my needs. My first time buying from this dealership.

Aslaton

Aug 13, 2015

I walked in unsure that I would get the car I wanted. Lizbet and Edwin made it happen with confidence and grace never doubting it was possible. My wish was fulfilled! The atmosphere was very comfortable, friendly, and service oriented. I couldn't be happier! Thank you for such a wonderful experience!!

Btjenk

Aug 11, 2015

We were really happy with the service we received from Folsom Lake Hyundai and Sales Consultant J.R. Estepa. J.R. was professional, courteous, knowledgeable and patient. We love our new car!

KSKAREINARD

Aug 11, 2015

Overall great experience. They didn't have the exact car I wanted at their dealership so they found one in Tracy,CA and went and got it for me same day.

Shaa309

Aug 8, 2015

Impressed with deal and quality of service.great sales person.good service and a very pleasant experience. Hope we would have a great experience riding the car too.

CASEY_W_03

Aug 4, 2015

We were very pleased with our up and coming young salesman. He was honest and sincere and made this buying process great! The sales manager was...well, a sales manager. My only issue was the lack of inventory for the specific sale which brought us there, so of course we ended up paying more than 2x the advertised price in the ad. Good old fashion bait and switch marketing...Love the car though!

Antoine M

Jul 30, 2015

My wife and I, after 10 years, had the opportunity to buy a NEW - not used - car. After months of searching my wife decided she wanted to buy an Acadia. However after her experience at Folsom Lake Hyundai she decided to buy a Santa Fe Limited Ultimate. How's that for a change of mind..hahaha. After her test drive on Sunday, she received a call from Edwin Guadamuz to talk "shop". She told him the exact car she want, what she wanted in it (bells and whistles) and the price she was looking for. His response to her was "Come on in!!! I can get you exactly what you want." SOLD!!We went to Folsom Lake Hyundai today and we assisted by Gabe. He was an amazing guy whom made my our experience a great one. He walked us through the paperwork, kept us company the whole time while we waited to hear back from Edwin (you know..paperwork) and kept us informed every step of the way. We really enjoyed him!!Then Edwin made it happen!! My wife got her car at the price she wanted and she could not stop grinning. Edwin even kept us informed about the location of our vehicle while Gabe ventured into the burning California sun to pick it up for us.The remaining paperwork process was a breeze. Tip even made that process exciting as him and my wife talked about sports - Spurs and the Warriors..some old school Kings chit Chay and the home run ball he caught back in 92 (give or take a year).Overall it was great experience from start to finish!! I would definitely recommend Folsom Lake Hyundai to my family and friends.

jeffcinci2015

Jul 27, 2015

I've purchased multiple vehicles from the Folsom Hyundai team and have had excellent experiences each time. The team is friendly, knowledgeable and they make the experience fun. I'll continue to recommend friends and family and purchasing vehicles from the team at Folsom Hyundai.Jeff C

C.mason

Jul 24, 2015

My fiancee car broke down so on Saturday we went to various dealerships. We stopped at folsom lake Hyundai and we were treated like friends. Gabe the initial salesman very friendly but when Art came along we knew we came to the right dealership. He was a salesman, charming, and knowledgeable. (We could tell why he was manager). Overall we found a car we both liked thanks to Gabe and Art!!!! Also liked that Art called to ask how things were going with the car. I'll be coming back for future purchases.

Erinlee82

Jul 22, 2015

I had a great experience and I am pleased with my purchase. They explained all of the things that were available to me in the car and answered all the questions I had.

614erich

Jul 21, 2015

Never got a call back over the 4 week period when I was told several times I would. Was lied to about purchase price (was told that they would sell it for ____ then raised price on me. Lied to about shipping cost (found out from shipping company). Did not charge tax correctly on car. Their solution to fixing the over tax, wrong purchase price, going with another shipper was to charge me more money. If you have a choice I would not go here AT ALL. Waited 4 weeks for my car to be delivered. Lied to about how long it would take to ship. Edwin said it would be shipped out same day. They did not submit the papers for shipment until 3 days later. Waited another 2 weeks for it to be picked up.

Jesperanza

Jul 21, 2015

I purchased a brand new car; however, the exterior and interior was dirty for obvious reasons that it was out in the lot for show. I was told by sales that upon purchase, he will have it detailed and ready. I took the car home late in the evening assuming that it was clean. When I checked out the car the next morning, the windows had water marks, car doors had water marks with soap, trunk had water spots. I called to complain and I was told by Tabitha to take it back for a detailed car wash. I took it back and this time they left SWIRL MARKS AND SPIDER MARKS THAT WILL NOT COME OFF. This is a brand new car and they essentially ruined the body paint of the car. This is horrible service!

kberk

Jul 20, 2015

I got a great deal but was unhappy with my first salesperson, Ivan. I visited Sunday to drive the car and he couldn't tell me the difference between the Sonata trim levels (he didn't even know what I meant when I said the term "trim levels") and he wouldn't give me a brochure about the vehicle because "these things change all the time" and he wasn't sure he could find the latest ones. He also said he didn't know what the current week's specials were because they change all the time as well. We were given a very, very low offer by the sales manager on duty that day and Ivan and the manager said they could honor the offer for no more than two days.When I returned two days later (Tuesday of the same week), Ivan was busy with another customer and he asked us to sit and wait while he found another salesperson for us. We waited for several minutes at a table in the front and no one checked in with us even though the dealership was empty. Ivan then introduced us to Oscar, who was more helpful and more knowledgeable than Ivan. He knew a lot more about the car than Ivan appeared to know.Art, a different sales manager, was on duty that day and he gave us a very different number than we were given on Sunday. When we explained that it had only been two days and we were told the offer would be honored for those two days, Art told us that the dealership is given a certain number of discount coupons and they'd used them all up in the previous two days, so we couldn't get the discount we wanted.Regardless, we continued negotiating with Art and I told him I simply couldn't do the numbers he was offering. He came down much closer to where I wanted to be on my monthly payment and I put a little more down than I'd planned to. Overall it's still a really good deal and every car gets a full tank of quality gas before it goes home with the new owner.Ed in financing was fantastic. He's the only finance manager I've ever experienced that didn't try to scare me into purchasing a bunch of upgrades. He took no as an answer and didn't give me a hard time. It was a fast and easy lease process.My advice is to be patient and persistent with the sales crew and you'll get a good deal.

Nancy B 1996

Jul 19, 2015

This was a very positive new car buying experience. The salesman, Ivan Contreras, was extremely professional, patient, knowledgeable and informative, and most importantly, did not try to up-sell, rush, or pressure me in any way. Arthur ("Art") Robinson, and "Ed" in the finance department, were both very professional, helpful and informative as well. This was a very family-friendly, and efficient car buying experience. The Folsom Lake Hyundai dealership is very clean, and the entire staff was very accommodating when I brought along my extended family. This is my eighth new Hyundai purchase, and I will definitely do business with Folsom Lake Hyundai again, as well as refer my family, friends and co-workers to Ivan Contreras for sales. Buying/owning a Hyundai has always been a wise choice for me, but doing business with Folsom Lake Hyundai made the experience even better. This was a refreshingly positive, efficient and low key, new car buying experience. Thank you Ivan for making my purchase of a new Tucson such a pleasure! Major kudos to Folsom Lake Hyundai!

bbrown120

Jul 17, 2015

We just bought our hyundai elantra two weeks ago and it has been great we paid less for our brand new elantra than our friends paid for there used 2014. The staff was awsome Andrew our salesman went above and beyond what any other sales person from any other dealership we has done for us to get us the best price. Very friendly great customer sevice they did not pressure us in any way and we got the car we wanted without trying to talk us into added features and a week later when I decided I wanted to get my windows tinted gave me a very good deal far cheaper than any other normal tint places would charge. Thanks folsom lake hyundai

TylerHyundaiSN

Jul 16, 2015

The sales rep, Ivan, was personable and did a great job helping me find a car I liked. Aside from that, it was a fairly typical car buying experience, and they were able to get me a great car at a great price.

Zoonzie

Jul 14, 2015

I recently flipped one lease for another and got a good deal but the length of time it took and the confusion between the dealership and Hyundai Motor Finance got frustrating

Keithb

Jul 13, 2015

Good prices and helped us find the car we were looking for.Followed up with us the following day. We were not planning on buying a car that day they were so helpful one home that night.

B_ames

Jul 12, 2015

Was very happy with our shopping experience. Did not have to play the usual games to reach a deal. I was able to tell them what I wanted and they were able to make it happen.

MirianHP

Jul 10, 2015

This dealer is great the sales associate are very kind and care about our interests and concerns. Specifically Edwin Guadamuz was truly remarkable he solved my issues as they surfaced.

Emilymay95

Jul 7, 2015

Andrew was a great sales man and made sure I got everything I wanted including a free window tinting hey hey!!! Not pushy and very presentable. Very honest and made sure was getting the best deal

jetblue1

Jul 7, 2015

Great Dealership; extremely professional! No games, straight-forward. Put together a wonderful package for my trade-in. This is my fifth Hyundai/Kia vehicle, and the best Hyundai dealership that I've had the pleasure of purchasing a new vehicle.

jvb2000

Jul 7, 2015

We traded in our Santa Fe 2014 for 2015. The whole experience was straight forward and surprisingly a fast transaction to a new vehicle. Sam, Ed and Edwin made everything happened. Love Hyndai and the sales group! Thank You!

cclemens

Jul 6, 2015

I was very happy to get a new Elantra at an affordable rate. Art, Sam and Edwin were very accommodating and a pleasure to work with. I came in with an old beater and left with a beautiful state of the art new car! This is the second Elantra I have gotten here.

hyundai buyer

Jul 6, 2015

Purchased my first car at the Hyundai dealership and had a great experience with Edwin, Dave, and Ed all going above and beyond to make me feel comfortable and meet my needs.

LLRRABEE

Jul 5, 2015

Couldn't be more disappointed, or have meet more rude finance man, and untruthful staff ever. Finance man threw lease at me, and I was brought a different, lease the next day with new numbers and no signature, and no copy left. Wow REAL HONEST GROUP.

Marsha

Jul 4, 2015

Andrew was great at helping me select my new Genesis! I visited 3 times and drove 5 cars at this dealer. I was able to get everything I wanted and for the price that was right for me. Everyone was great and treated me right. I LOVE my Genesis!

karissashley

Jul 2, 2015

I got everything I was looking for and more. The price was great and the car had all the features I wanted. So happy I bought my Sonata. Ryan was the best salesman in Folsom.

Raquelm.s88

Jun 30, 2015

My family had a great experience leasing a car. They were efficient and had everything ready for my sales appt. So, by the time I arrived the car, paperwork, and finacials were ready for my review and approval. We were out of the dealersip in under an hour, with a new car.

JARVISCOLLIER.JC.DAMU

Jun 29, 2015

It's the best experience I've ever had by far buying a vehicle from a major car lot. My wife and our daughter bought cars from that dealership, we all wonderful experiences. Our daughter it was her first car she couldn't believe how comfortable the experience was, because she heard all of our car shopping horror stories. To sum it all up we are now faithful Hyundai believers, we have found the car family that's perfect for us!!!!!

MissKim66

Jun 24, 2015

I went to FLH looking for the best deal I could find on an inexpensive car. Sam Singh explained to me the benefits of owning versus leasing a vehicle. He was very knowledgable about all the cars and listened to what I need, he worked with me to find something that fits my budget. I left smiling and happy knowing I got a good deal. Thanks Sam--I'll be sending my friends your way.

olldguy

Jun 16, 2015

Everyone I dealt with were extremely helpful, they went out of their way to provide me a good deal. Andre Manukyan spent time after the deal closed and help me set up the audio system and my blue tooth phone connection.

AQUINTRALL

Jun 6, 2015

We really like our Hyundai Santa Fe but the sales process was lacking in that the salesman with whom we had an appointment was not there and I had to find someone to help me.

TurtleGuy

Jun 5, 2015

Everyone I talked to while shopping for and buying a new Hyundai here was great. They're super friendly people that really break down the stereotype of what it means to buy a car from a dealership. This is the first time I have ever bought a car, new or used, and they made the experience a lot simpler and a lot less terrifying than I thought it was going to be. And it's not like I didn't haggle either. I made a point of trying to see what was the best they could offer me, and they were all very patient and helpful during the process, so I walked out with a great deal on a brand new Hyundai. I never once felt hassled or pressured by anyone and I am extremely happy with my car.I started off talking with Ivan and test driving a couple cars with him. He is a very recent hire, but he is already very knowledgeable and the few questions I had that he wasn't able to answer, he just ran off right away to get an answer. He also took it upon himself to make sure I got a good deal on the car by putting a little pressure to the manager. Edwin is also great. He was very personable and worked to get me an amazing quote on auto insurance from the agent he usually works with. He even talked the agent down from her original price for me. And then there was Tom, the finance guy. He walked me through all the paperwork at the end quickly and clearly and with a great sense of humor. I was really tired by the time we were finishing up (I had already had a long day before coming to the dealership) and he just made those last steps go by quickly and painlessly. Overall, I had a great experience here.

JENILIGHT25

Jun 4, 2015

I love my new car!!! Purchasing the Elantra was a pleasure. The salesman and manager and finance were thorough friendly and professional !! It was the best experience I think I've ever had purchasing a car!!!! Love my new car!!!!!!

CJMCALLISTER93

May 28, 2015

We went to two Hyundais and Folsom was by far superior. They had more car option and not the pushy salesmen that make you run. Great experience with Andrew, he was patient the multiple days and test drives we took. He was able to answer every question we had and seemed very trust worthy. He listened to our needs and concerns we had and answered them with confidence and accuracy. It was refreshing to come to Folsom Hyundai after dealing with over 6 other pushy dealerships that just wanted a deal and didn't care about the needs of their customers. I definitely recommend Folsom Hyundai and Andrew for the best car buying experience.

Jpat

May 27, 2015

Great experience at Folsom Hyundai. Highly recommend David Lowrance. Very knowledgeable about their products and not pushy at all. Made purchasing easy and not frustrating/stressful

Stephie

May 27, 2015

As a first time buyer, I was nervous about being hassled by salespeople. On my first visit, Dave helped me figure out which model suited my needs and I never felt pressured. Ultimately, the information and customer service he provided made my decision clear. I returned knowing that I wanted to purchase the Hyundai Elantra. Sam was patient, answered all my questions and secured the exact car I wanted. I also had the pleasure of dealing with Edwin, Tom and Art, who were all extremely helpful and friendly. I never felt any pressure to buy and the experience was amazing. I love my new car and I would definitely return to this dealership. I could not have dreamed of a better experience.

SYNIX072369

May 27, 2015

Exactly what I wanted! No hassles! Sales went beyond their stock and found the exact car with the options I wanted ! Will definitely tell everyone about you guys!

CRYDERFAMILY

May 26, 2015

I recommend Andrew as a salesperson as he was knowledgable and patient. We are very happy with our new lease. We planned to purchase a used car and ended up with a 2016 brand new Elantra with less of a car payment than planned. It is our daughters first car and they made it very affordable to have all the modern safety technology available.

IOST19

May 24, 2015

Thank you for making our car purchase an enjoyable experience. We understood purchasing a new car is a long process but your sales and finance team did a great job making the process as enjoyable as possible. Our negotiation process took several hours and well past dinner, however, with our two young kids in tow you unexpectedly asked if you could by our dinner as we finalized the deal. To us, that gesture was above and beyond what we expected and we wanted to make sure others folks heard about our experience. Thank you very much on the service and the new car!

DSHAFFER65

May 22, 2015

Our salesman, Andre, was very good and committed to our satisfaction and went out of his way to keep the dealership promises. I would recommend him.

kevboigp

May 20, 2015

I don't know if Folsom Lake Hyundai is a pilot program for how dealers and car buyers should interact, but if it is not, it should be. Dealing with Edwin and David was an unexpected surprise and we are very happy with the vehicle we purchased. Edwin strikes me as a manager who knows how to create a balance between accomplishing company objectives, while bending enough to meet the customer's needs, in order to make a deal happen and being enjoyable to work with through the process. My thought going into the process was that this was a game. The dealer plays the game, the buyer plays the game, and like in poker you're just trying to play your best hand. Edwin made the point that it isn't like poker because there is always a loser in that scenario and that his goal is to ensure that both parties feel like they won. It's a great approach and that's what happened when we purchased our car last night. David was also a very knowledgeable sales person and I felt as though his knowledge of the product was greater than my own. In comparison, we shopped at a couple other dealers and the sales staff was uneducated on their product, the sales managers were arrogant, and they had the attitude that they didn't care whether they earned our business or not. I don't think I've ever written a review for anything, which tells you how much I valued the experience yesterday with Edwin and David.

msduruisseau

May 15, 2015

I have never had such an easy and enjoyable car buying experience! Edwin Guadamuz and Tom Ratcliffe provided exceptional customer service. From start to finish, this was very smooth and easy. All portions of the transaction were professionally completed, from looking at available styles to the financing packages. The quality, service & no pressure professionalism of Edwin, Tom, and the entire staff was exceptional!!! I would recommend Folsom Lake Hyundai for anyone looking to purchase a vehicle.

tucson123

May 8, 2015

They are very friendly with no big pressure. We had looked a few weeks prior because our current car from Hyundai would be coming due soon from a 3yr lease. We test drove and narrowed down what our next lease would be and they were very kind at that time. About a week after we were there (still 5 mos prior to our lease being up) they called and said they had "exactly what we wanted." We made an appt. and when we got there they didn't have exactly what we wanted but searched the database. While everything took too long and I was a bit bothered that they didn't really have what I requested they came up with what would have been my 3rd choice. Overall I like the car so far and both sales guys (both named, Dave) and the Manager, Edwin were kind to us.

jdhill

Mar 18, 2015

So friendly with one of the best customer service experiences I've ever received. They drove all the way to grass valley and picked me up after I got off of work to get me into my new car. They go the extra mile when others don't. I give them five stars. Way to go!!!

Done in RC

Jan 19, 2015

This dealer is probably average when you consider car dealers. Most of the people with which I dealt were very nice, after all, they are trying to sell you something. I feel the purchase of my Tucson was efficient and average from what I would expect of a reputable dealer. With just over 7000 miles on the Tucson, I had planned on upgrading to a Genesis. I worked with the "powers that be" to make this happen and was quite surprised at what happened. This dealership wanted to discount my Tucson 57% as a trade-in after only 7000 miles. That is a truly great deal - for the dealer. Needless to say, this was one sale they missed. Judging by how much this dealer depreciates their product, I will certainly not be a repeat customer and will be highly suspect of the Hyundai brand from any dealer.

AndresFamily

Apr 22, 2014

This dealership is unbelievable! My husband went there on a Friday night to purchase us a family car. We loved this 2011 Chrysler town and country that was priced at $16,999. They offered him a loan with 16.9% interest and I wasn't delighted about that interest rate. So we got in contact with our bank and got approved for $19,000 with a 6.29% interest rate. We called back and they made it pretty clear they were upset that they were losing out on those extra few thousand dollars because we got a private loan not theirs. So they upped the price to a little under $19,000. We were okay with that since we got approved for a little over the amount they were asking. We had the bank send over the approval info and the dealer mike that we dealt with said he would pull the van off the floor and hold it for us since we were in lake Tahoe for Easter. We were supposed to go sign the papers tonight and pick up our family car but then we received a phone call from the dealer mike informing us that they sold our car!!! They told us we should have bought it on Friday and went back on their agreement to hold it for us. Guess they didn't like that we got a better loan so their promise to hold it was really a promise to hold it until someone who will use their loan for more money comes along. When I called to complain the sales/finance manager refused to give me the info to his higher up aka GM and kept trying to justify selling the car we were promised and admitted he was the one that sold the car and insisted it was because someone saw it online, came and asked to see it and that because it was still on the lot he absolutely had to show it and sell it to them regardless of the fact that we had a check from our bank already being sent to them and car insurance for the car! I guess they lack common sense and common courtesy! I get better customer service at McDonald's!

Ms. B

Aug 27, 2013

I had a great experience at Folsom Lake. Everyone went out of their way to be extremely polite and attentive from start to finish. Larry was my salesman and I couldn't have asked for better service.Even though I was buying a used Hyundai he treated me like I was spending a million bucks. These are experienced salesmen who know how to treat customers and don't mind doing whatever it takes to make you feel comfortable with your purchase. They were patient and polite throughout the whole process and although I thought I was already pre-approved for a good interest rate through my own credit union the finance department actually got me an even better interest rate on my car! PS. the car I got was the best price with the lowest mileage in the area. I drove from Oakland to Folsom for it and I'm glad I did!

ron

Jan 21, 2013

Fantastic, trustful, professional service from sales to finance. Would not hesitate to purchase another vehicle from them.

Nitro Jim

Mar 25, 2012

A great shopping experience. Michael Sheets, the sales person was very professtional and a delight to work with. I got a great deal and went there because I had a terrible experience at the Roseville dealership. thanks again, Mike Jim D

Pontiac crazy

Feb 17, 2012

Most of the deal went fine, really the only part I didn't like was when the finance manager was tring to push me into getting all these extra things when I didn't need them like gap- I put so much down that it was literally 4,000 $ under it value and I plan on paying it off quickly but was just pushing it to where he was making me feel stupid but I knew exactly what I was doing.

n1n1

Nov 25, 2011

Actually, I want to rate the Folsom Huyndai dealer which is the same owner as this Roseville and hope they can get feebback, the manager Drukoski ( he tried to hide his name so I can't speel it correctly) is the worst sale manager I ever met. He chased us out today by not wanting to deal with us on the price or making order for us. I was surprised since economy is down, they should value the customers. No wonder the dealer doesn't have good business. He chased out all the customers and just want to get paid for not bringing $$ to the dealer owner??