Used Cars for Sale at Friendly Chevrolet in Dallas, TX

teewins1

May 12, 2016

It all began with my car ending up at the dealership for almost a week. I was told that I would get my car back after the weekend (I dropped it off on a Friday). All I wanted done was the oil change along with all the other services provided with the concierge plus. I was told by other people that it should not take that long to do, if that were the case. Dan told me that the reason it took so long was because of the check engine light diagnostics. So I asked my brother, and he told me there was no code shown on the paper I was given. They lied to me. I kept having to call back rather than Dan calling me to update me on my car. I called him on Monday, and he said it would be done by Tuesday Morning. So I called him on Tuesday, and he said it would be done by Wednesday Morning. I left him voice messages and even called a few times before he finally picked up by Wednesday evening saying that my car is finally ready to be picked up. That is ridiculous that it took that long, but he told me it was "simply because of the busy work load" Umm, I had an appointment though? I also asked if it was okay to have my car run through the machine wash and he told me it should be fine. Well, when I picked up my car, I noticed a long scatch near the gas tank. He is not to be trusted.They also didn't have the right code inputed on my customer copy paper. I would have been charged a little over 60 bucks, even though I have concierge plus (perks of buying a new car at that dealership). After I told them I have concierge plus, one of the ladies at the desk said that I still have to pay because I'm only over 5,000 miles. Of course I'm only over 5,000 miles. I just bought my car there!!! They finally double checked and made sure of everything. I guess the dealership may have had a better rating, but I just did not like my service advisor.

dallas guy

Feb 26, 2016

For many years I was loyal customer and was very happy with Friendly. About 2 years ago, I needed to replace and engine and mentioned I might be interested in some performance enhancements. I was then introduced to their "performance department" who installed a new corvette engine and supercharger for me. As part of the quote (and this was not cheap) a warranty for 5 years was clearly included. Long story short, the vehicle never ran correctly and spent more time in service than in the shop. Then the engine failed and guess what? the warranty I was sold was apparently not valid as the company "went out of business". Rather than do the right thing and stand by the product and service i paid handsomely for, Friendly is now insisting that I am the one that needs to buy a new engine. I have already had two attorneys review the situation and they are of the opinion that I am in the right and that this is friendly's problem. It's mind boggling that this dealer would rather fight over a engine that costs 6k to replace and alienate a customer who has both spent lots of money on performance enhancements and who also bought a new vehicle from them this past December than step up. By time this is finished, Friendly will most likely spend more in legal fees fighting this than the engine would of cost. Go figure.

ldcris

Feb 11, 2016

Friendly Chevrolet broke the windshield on my 1991 Corvette ZR1. Their stance is "If a vehicle is damaged by their repair personnel, they are not liable for the damages." This is a quote from Cesar who was our service manager. Beware, do not take your vehicle here.

Henry Perez

Jan 28, 2016

I was quick easy and friendly just what I expect from this Dealership.

AnaEsp.7

Jan 26, 2016

The experience I had at friendly Chevrolet was awesome. They helped in all ways to accomplish buying a truck. They are awesome for helping me!

Breallen2004

Jan 25, 2016

I called friendly Chevrolet a few days before my purchase to inquire about the Chevy Trax. The guy I spoke with was friendly and answered all my question. So I made a appt with him to come that Friday. When I made it, he wasn't there, he had a family emergency. He however had left my name and info with his coworker Abraham. This young man Abraham was very nice. He was personable and listened to any thoughts or concerns I had. He made me feel important and respected. After he steered me toward my NEW ride, he went out of his way and drove MY rental back to Enterprise for me. Now that's what I call SUPERIOR service! My experience at Friendly Chevrolet was awe-inspiring. EVERYONE I came in contact with that day, lived up to the name, FRIENDLY. Thank you ALL!!

Zetablue

Jan 25, 2016

I was very pleased with the friendly service I received. I purchased a vehicle in 2002 from Friendly and was very pleased with service and attention to detail, so why not go back to where you received great service.

Carnut

Jan 23, 2016

Friendly service and quick response time at dealership. Had same salesman that sold me a 2011 Silverado regular cab back in 2012. He knew actually what I wanted

biga1958

Jan 22, 2016

The salesman that attended to us was very helpful, courteous and had great customer service, the whole atmosphere at the dealership itself was very unique. The name Friendly fits to the entire staff I dealt with at the dealership.

Tahoe2015

Jan 22, 2016

Dealership said they would fix a dent that was on my NEW Tahoe. We scheduled an appointment, in which THEY cancelled FOUR times. They tried to cancel again by saying they had no loaner cars for us to use (we live over 2 hours away). They finally fixed it and it looks great, I think if we would have had a different sales person our experience would have been better.

Rose1271

Jan 17, 2016

Great service! I was nervous on purchasing a car but the sales team made it simple and easy!Great customer service, the sales team just knew how to take care of me and stay within my budget. Thanks Friendly Chevrolet

joecav63

Jan 16, 2016

1st vehicle purchase couldn't have been easier thanks to Michael at Friendly Chevrolet. Made the deal through the Internet and over the phone. Had no complaints and a great overall experience

Bales Robert

Jan 15, 2016

Fantastic place to get service work done I will definitely be back for future repairs or to consider a new car purchase

Satisfied customer

Jan 9, 2016

Purchased a 2016 Equinox from Scott Stinson on Tuesday January 5th. Very pleasedwith the whole transaction. Personnel at this dealership are very professional. I like the fact you get free oil changes and car washes.

Virgina Jackson

Jan 5, 2016

The people at Friendly Chevrolet are very helpful and kind. The service is excellent and they get you in and out as fast as possible.

malibulady

Jan 5, 2016

I recently purchased a brand new vehicle from this dealership, and the salesman was the best sales person I have encountered in a longtime. They were friendly, opened minded to what I wanted, and not driven by their own ambition. They worked hard to provide me the price I was looking for,( even if it meant a lesser cut for them) the car I wanted, and a peace of mind knowing that, I was getting the best deal around. I strongly recommend this dealership to whoever is looking to purchase a vehicle. You will walk away satisfied with your purchase.

tomatoroad1957

Jan 5, 2016

I've shop around the DFW area, at least 6 different dealers, in person, couldn't beat the price Friendly Chevrolet was asking for THX

lorenaguadron

Jan 3, 2016

I want to thank Alessandro for everything he did. He went over and beyond to get what I was looking for. Awesome service as well as Mucio finance manager. Thank you for meeting my needs. I would highly recommend this dealership to anyone looking for a vehicle.

Tony Ramirez

Jan 2, 2016

It was a great experience. Mario was an excellent service rep. Thank you very much for a beautiful car and a wonderful day.

John Subia

Dec 30, 2015

Quick and very professional would definitely recommend

Taneise Cook

Dec 30, 2015

Isaiah was great. I told him what kind of vehicle I was looking for and he came back with a few options. I truly appreciated the time he took in making sure I walked away with the vehicle that I wanted.

Cherbonay Watkins

Dec 28, 2015

I was helped immediately after pulling into the service area. The workers were very nice & helpful. I went to get an oil change & they even washed my car for me.

Jerry Itzig

Dec 24, 2015

The only thing I had done was tire replaced because of nail or screw in it. The insurance covered the tire and this time, the air pressure was correct.

Elizabeth Hill

Dec 23, 2015

Chris in the service center is awesome!! Made everything so easy.

Kwiatkowski Dana

Dec 23, 2015

The service department at Friendly goes above and beyond to get the job done. I went in for an oil change and detail and I came out with my Camaro looking brand new! Thank you and Merry Christmas!

James Wetzel

Dec 21, 2015

Your complete staff worked very hard to make sure my wife and I received everything we asked for and needed.

Luis Ortega

Dec 21, 2015

Loved it all! Answered all my questions and quickly found the perfect car for me!

Kelli Cary

Dec 19, 2015

I searched the Internet and found what I was looking for at Friendly. Alexis was great. He answered every question all hours of the night via email.

Allan Harris

Dec 18, 2015

A great experience Langley Johnson was a salesperson and the finance guy was awrsome. Thanks

Stephen Craddock

Dec 18, 2015

I have been a long time customer. The only problem I had on this particular time is I asked the person who helped me to talk to the mechanic about a problem I was having with my vehicle. I don't think he told him or if he did I still had the same problem when I left. But I will take my car back, I know mistakes are going to be made.

Denise J.

Dec 17, 2015

Went in with a diagnosis on the code from Onstar. Had the dealership do a diagnostic fee to determine the codes reading. Gathered cost and determined that I could have the car repaired for a cheaper cost elsewhere. My vehicle is 5 years old, extended warranty had expired. Parts not covered in expired warranty anyways. Pleased to have a loaner car during the time my car was in the shop.

Leroy Carter

Dec 17, 2015

it was excellent! Jesse and Nick are the best, thank you.

Heron Reyes Sierra

Dec 16, 2015

I loved the atmosphere. The employees where well knowledged and where able to find me a car that fits my needs at a great price.

Valerie Little

Dec 16, 2015

I worked with the Service Advisor Nick, which he has been great with following-up and keeping me informed as repairs were made on my vehicle. While the initial issue has been repaired some other issues still need to be resolved, but can't because the issue cannot be duplicated when I bring my vehicle to the service department, which has been very frustrating. Overall Nick has been great as well as the tech Bobby that went on a couple drives with me to see if we could duplicate the issue.

Edward Turner

Dec 14, 2015

After a couple of weeks my car had been stolen and stripped of all its items, which I had to go through all the insurance and getting the car fixed waiting game, my car started to have engine problems. Dropped my car off to Junior Garcia and he was able to make sure I was taken care of. He hooked me up with a rental car and made sure I had his cell number. Instead of me having to call him to track him down on the status of my car, he updated me daily and told me a reasonable time frame that my car would get fixed. He was able to answer all of my questions and was very friendly/polite is helping me through all this process. I will go to Junior every time for all of my service needs.

Samantha Hernandez

Dec 14, 2015

Excellent service that goes that extra step. Miguel and Cristian are top notch!

Maria1966

Dec 14, 2015

This dealership offers great deals and helps you get a good deal all of the staff that helped me get my 2015 Chevrolet camero where so kind and help

Evelyn Cataquet

Dec 12, 2015

I brought my car with the engine light on and the stability tracking system light on as well...the stay with my car for 2 weeks and they every part that have connections with that system until they get with where the problem come from and fixed it...now, my car run like brand new.Until they fixed my car, they gave me a company car to continue with my daily basis duties. The staff was super friendly. They definitely honor their name.

Dennis Streit

Dec 11, 2015

No hassle nor any of the back and forth--"let me go talk to my manager" stuff. Alex was straightforward and professional. wouldn't hesitate to work with him again

Mona Lisa Cerda

Dec 11, 2015

This was my first car buying experience and things were a little Rocky at first, but once we found what I was looking for it worked out. I've enjoyed my car and really am happy that it fits in my budget.

Burke Lipscomb

Dec 8, 2015

Thanks Nick for working with me on getting my Volt fixed!

Arvest Green

Dec 4, 2015

Great employees and excellent service. .This is my first new car that I bought...Thanks Friendly Chevrolet for making my Christmas,come early. ...

Diann Harper

Dec 4, 2015

Robert was great. As usual, the process was easy and the free loaner car is always a great deal.

Solomon

Dec 4, 2015

Friendly services all my questions was answered which made my overall purchase experience great highly recommend people to buy here plenty cars to choose from will buy here again

Willis

Dec 3, 2015

Customer service is number one when it come to purchasing. Friendly Chevelot didn't make me feel like I was just money. My salesman Mr. Joey Rhoden and Damian Alvarez my experience memorable. The word friendly definitely fits the name. I would highly recommend them to anyone. Thanks for the awesome experience.

Eric Ward

Dec 2, 2015

Not perfect but very close. First the Friendly Chevrolet itself was impressive. Staff very friendly. Our salesman Jeffery Blake will get you the best deal available. And yes the 72 month 0% APR through GM is real and available because we got it. Now for some negative. We arrived at around 10:30 am on a Wednesday. We drove off the lot with a new 2015 Silverado High Country at about 5:00. We said yes to the deal at 12:30 then went to lunch. I asked how long to get the truck cleaned up and everything else to get ready. Someone said 2:30 would be good. We left and ate lunch and were back at 2:30. The truck was ready. The paperwork not so much. I had previously filled out the credit app online a couple of days ahead of time. So finally after an hour and half they called us back to sign the paperwork. 3 1/2 hours is too long to get paperwork ready. I guess if I wouldn't have to have waited so long in between our saying yes to the deal and driving off the lot I would have probably given more Stars. Also would like to think the Sweet girl who helped with the Onstar and electronic stuff and to Brett Morris who made our day there a pleasant experience.

Stephanie Barragan

Dec 2, 2015

everybody was extremely friendly and patient and informative

AG

Dec 2, 2015

There was no hassle on getting a new vehicle .. I got my dream car (2015 Camaro )..Christmas came early !!! Thanks for quick service and friendly environment ..Keep it up !!!!

bassinhuntin

Dec 2, 2015

Not perfect but very close. First the Friendly Chevrolet itself was impressive. Staff very friendly. Our salesman Jeffery Blake will get you the best deal available. And yes the 72 month 0% APR through GM is real and available because we got it. Now for some negative. We arrived at around 10:30 am on a Wednesday. We drove off the lot with a new 2015 Silverado High Country at about 5:00. We said yes to the deal at 12:30 then went to lunch. I asked how long to get the truck cleaned up and everything else to get ready. Someone said 2:30 would be good. We left and ate lunch and were back at 2:30. The truck was ready. The paperwork not so much. I had previously filled out the credit app online a couple of days ahead of time. So finally after an hour and half they called us back to sign the paperwork. 3 1/2 hours is too long to get paperwork ready. I guess if I wouldn't have to have waited so long in between our saying yes to the deal and driving off the lot I would have probably given more Stars. Also would like to think the Sweet girl who helped with the Onstar and electronic stuff and to Brett Morris who made our day there a pleasant experience.

Andrew Galvan

Dec 1, 2015

great service dept, no hassles and great staff. wait time was minimal.

Cody Selkirk

Dec 1, 2015

Sales manager was able to get me into the right vehicle quickly and efficiently with little to no time wasted.

Hesil Lee

Dec 1, 2015

Great experience from the beginning to the end. All persons involved went over and beyond anything I would have expected. The entire staff did a superb job in placing me in the vehicle of my choice. WELL DONE to Friendly Chevrolet.P.S. I like the new vehicle also.

G.O59

Nov 30, 2015

These people will do anything not to fix your car under warranty. The problem with my Malibu was that the rain would fill the trunk storage area. They determined it was from an "unknown accident at the grocery store" while my brand new car had no visible outside dents so I made a $500.00 insurance claim just to get this problem fixed. After the 3rd time with the same problem they determined it wasn't from the "invisible accident" they thought it was in the first place and warranty will cover it. This is ridiculous they made me spend extra money that I didn't expect and didn't have, and on top of that I filled an unnecessary insurance claim.

sonyah

Nov 30, 2015

Langley Johnson was my sales representative. He was very polite and courteous. I would definitely recommend friends and others to him and the dealership. I purchased a 2015 Chevy Malibu. My car buying experience was wonderful because it was hassle free and no pressure. I am happy with my purchase. I thank Friendly Chevrolet for having the Black Friday sale (on a Wednesday).

Larry Lenzen

Nov 29, 2015

The service was thorough and timely and they gave me a loaner that was similar to my vehicle instead of a much lower quality car.

Quintin Brown

Nov 29, 2015

Great experience! Cost of ownership is very low. In addition to getting a oil change and initial service, the service rep show me two filters that needed to be replaced. They didn't just tell me they needed to be change, they showed them to me. I like that!!!

Felma Pastoriza

Nov 27, 2015

It was an amazing journey,after long 6 hours drive they made it feel worthwhile. Very friendly, stick by their name and very accompdating

Symiel

Nov 27, 2015

They are accommodating and very attentive to needs. Awesome people. Best communication and approachable. Trustworthy and reliable. Always updates you with every transaction . Definitely recommend

Camaryn Etheridge

Nov 26, 2015

Michael was awesome. Definitely will come back next year

Lauren Hawkins

Nov 25, 2015

I loved how even though Jake wasn't there. Other associates were informed about what I was looking for and let me know what works best for me.

Sharonda Hill

Nov 25, 2015

I came for an oil change with no appointment and my car was taken care of in 30 mins!! Fast and reliable thank you!

Joshua Black

Nov 24, 2015

My problem involved a faulty part that was on national back order. I was told the part could take up to three weeks to come in. The part came in in less than a week and was installed in less than a couple hours dispite what I'm sure was a large influx of pre thanksgiving oil changes. Thanks Nick.

Andres Bernal

Nov 23, 2015

People are nice and helpful. They make sure all my questions are answered.

barb_07

Nov 22, 2015

First time there and I had an awesome experience! I've never had a brand new car till now. I would definitely recommend this dealership!

Sherry Meredith

Nov 21, 2015

John Ballard and the Friendly staff always go above and beyond to ensure their customers are well taken care of. Thank you for all you do!

Janis Besco

Nov 20, 2015

In and out before I could finish my coffee. Chris was very friendly and knowledgable.

Baker Sophia

Nov 18, 2015

I went in to get an oil change. I hoped I would be there for no more than an hour but it was super busy. They quoted me 2 1/2 hour wait, which I figured was fine, however, I was very pleased that they had me out the door an our earlier! Good job!!

Bartoszek Barry

Nov 17, 2015

Robert was a great employee to work with. He identified my problem and explained what was wrong. He also explained how I can prevent it from happening in the future and even recommended regular products I can add to my car to get better performance. He was great and I appreciate his hard work.

Christy Highsmith

Nov 17, 2015

My experience overall was great. I wish the tire that was needed for my car would have been in stock so that my car didn't have to be kept from Friday until the following Monday but it was ready on the day they said it would be.

Gary Grainger

Nov 17, 2015

You are the nicest Chevy dealer I'ver ever been too. Everyone should know about the high performance motor build if you buy a ZO6 corvette. Building your own motor at the factory is awesome.

sheila1009

Nov 16, 2015

I had a great sales person he was very helpful and friendly .If your looking for great service go to Friendly Chevy and ask for Mark Mingo the best sales person there

Mary Perkins

Nov 14, 2015

Ozzy O. Is the best! He always takes care of my needs no matter what they may be! Great customer service with Friendly Chevy, never had a bad experience. Highly recommended!!

Mary Seagraves

Nov 13, 2015

I have never had an easier experience buying a new car. Everyone at your dealership was friendly, helpful and knowledgeable. I arrived at 11:00 a.m. and by 3:30 that afternoon, I was heading home in my brand new car! And my salesman, Jimmie Crenshaw, bought us lunch too! The Friendly name suits your dealership very well.

Arturo Rodriguez

Nov 12, 2015

My dashbord cracked on my silverado. Took it in for repair and got an amazing experience by my advisor.

Lindsay Drennan

Nov 12, 2015

The process was very fast from picking out my truck to finance.

Chris Smith

Nov 11, 2015

Came in for my first oil change and JR explained the program a little more as well as when I should bring my car in. Everyone was very nice.

Marty Herrera

Nov 10, 2015

GREAT SERVICE TOP NOTCH!! OZZY AND THE BODY SHOP DEPT WERE AWESOME!

Pat Lee 1949

Nov 10, 2015

This was a great experience from start to finish. Joey Rhoden did a superb job in showing all of the vehicles we were considering and assisted us to the max. This was by far the greatest car purchase experience I have had. "ROLL TIDE".

Brittany Tupa

Nov 9, 2015

The staff at Friendly Chevrolet were great! I just moved to Texas and my vehicle didn't pass inspection so I brought it here. I was nervous because I had never been here before. It turned out to be a great experience and everyone was very nice and willing to explain everything they had done to my car.

Steve Rankin

Nov 9, 2015

I went in for a recall on the ignition switch in my 2005 Chevy Cobalt, the staff was very friendly and the service was terrific. It didn't take as long as I thought it would because they were really busy, and I was shocked when I found out that my new keys also worked in my trunk lock because I thought I was going to have two different keys for the ignition and the trunk. (WOW) I couldn't have asked for more! ***** to all of the staff.

bgordonyoung

Nov 8, 2015

Bought a new 2015 Chevy Spark 2LT Labor Day. This is a high-volume dealership I had no experience with. Chevy was offering incentives + 0% financing for up to 60 months (for qualified buyers). I was greeted by a salesman (Jorge) & after a test drive we went into the showroom (chaotic) to negotiate. This went easily as I had done my homework...2 different "sales managers" did the actual negotiations (at different times) while Jorge observed. Trouble began talking "trade in value" for my vehicle. We agreed upon a value but Jorge was called away & returned with another "sales manager" who introduced himself & explained they'd made a "mistake" & the "real" offer was much lower. They said another vehicle was being valued at the same time & they'd crisscrossed the values. Eventually we came to an agreement. We agreed to a value on the Spark, a value on my trade & the financing (they had already checked my credit) including I qualified for 0% financing. Based on those figures, I was asked to sign & initial a hand-written quote indicating I would "purchase that day...that vehicle". I've never been asked to do that at any dealership before and it just felt shady. I sat & waited to be called to the Finance Dept.. The finance guy was professional & polite but clearly his job is to get you to purchase (knowingly or unknowingly?) extra packages such as an extended warranty, "protectant/sealant", door ding/window crack" insurance policies, tire replacement, etc... I screwed up by not checking my finance rate BEFORE I signed the paperwork. I verbally agreed to 0% financing for 60 months. I was told by the salesperson AND the "sales manager" I "qualified" and signed the hand written agreement to it. That evening at home when I sat down and looked everything over I found my finance rate MUCH higher which meant I paid more for the vehicle (than what I agreed to). I remain pissed off about this. I saw no point in going back to the dealer to debate as I'm certain their response would be "you should have looked it over better before you signed.". This one deed ruined any chance of Friendly ever seeing me as a "repeat" customer and we're actually less than a year away from replacing our 2007 Accord. If the finance guy would have said "I know we initially said you qualified, (and explained why) but you don't" I would have accepted that and renegotiated or walked. But, he didn't. Kudos to Marisa in the concierge dept.. She was helpful, patient & professional setting up my Chevy My-Link apps. I could write a book on what happened "after-the sale" but won't...much...The car has been in the shop approximately 25 (primarily waiting on parts) of the 60 days since I purchased it. 4 service visits and counting in less than 2 months. I never got it off the lot the first day. A power steering sensor went out as I was sitting with the concierge going over Chevy My-Link. 26 miles on the odo. A warped door panel has been replaced. A door lock mechanism has been replaced. AC vents replaced. A brand new car. I need to bring it back again for a rattling dash speaker grill but I've had a hit & miss experience with the service department that's left me weary of doing so. A good service advisor but setting up appointments has been a lesson in futility with a lack of follow up on their part (scheduling) or being told they "have no record" of my making an appointment. The on-line service appointment scheduler is useless. You may or may not get a response. Best to call. The service bay is as chaotic if not more as the showroom. I get periodic generic (system generated?) emails from random "sales managers" asking how my experience has been but when I respond with critical detail, I get no response back. Their employees seem preoccupied with "survey" scores. The problem is the surveys relate to the folks I have no issues with! My frustration isn't with the salesperson or service advisor. It's overall customer service, the Finance Dept., Sales Management and Service PROCESS(ES). I have more to say about my overall experience some good, some bad but....I won't. For what happened in the finance dept. alone I cannot recommend this dealership. The "Concierge" Service seems more a way of keeping you coming to this dealership for service past your basic Chevy warranty. I've actually started researching other area Chevy dealerships to take it to for warranty service just so I won't have to deal with the frustrations I've experienced at Friendly. Jorge, Marvin and especially Marisa seem on-the-ball but my overall experience has been disappointing...the finance department's tactics (and I suspect management endorses this behavior) ruined their reputation with me. I saw a banner add on-line from Friendly that says "Because You Deserve Better!". I sure do. We all do.

Jeffrey H.

Nov 6, 2015

Jeff Blake was great to deal with. A straight shooter who made the deal happen!

Mohammed Ghori

Nov 5, 2015

I went there for the first service of my suburban, and it was an awesome experience.

Lsingh1853

Nov 5, 2015

Everyone was so helpful and joyful during the process of buying my brand new Chevrolet Malibu! I would definitely recommend Friendly Chevrolet!!! Charles Shipp, Joey Rhoden, and Bret Morris made my car buying experience easy and fast! I am very happy with my purchase!

Sethsav211

Nov 4, 2015

Mario Vallejo, my salesman and Steve Fly provided the perfect buying experience! I will recommend to anyone needing a new Chevy! Go see the guys at Friendly!

Joseph Woycheshin

Nov 3, 2015

The body shop intake process was excellent. Linda was very knowledgeable and helpful, she made the process a breeze, from taking my truck to getting me into a rental. Would definitely recommend this dealership for all your shop needs.

Aslee Vongphakdy

Oct 30, 2015

The service man was very helpful and informative. Car was completed in a timely manner.

Griffin214

Oct 30, 2015

Monday 10/26 came in to dealership to buy a truck and I did. Came back on 10/29 to buy my wife a suv . All the salesman was so kind and friendly but one salesman stood out, Mr.Mingo sold me and my wife our car. Thanks Mr. Mingo the Greatest Salesman..

Arnold Randal

Oct 29, 2015

I am very satisfied with the service that your Team provides and the Service Advisor I have, Robert Bales, is awesome. He is very knowledgeable about the services that are needed and recommended for my car and works with me to get these completed. The Team there at Friendly Chevrolet are very professional and courteous as well and that is something that you should be proud of!

Bobby Campbell

Oct 28, 2015

I purchased a 2015 Silverado from Jeff Blake because he was recommended to me by my step father who purchased a truck from him in August. Jeff worked with me to find the exact truck and deal I wanted and I would highly recommend him to friends and family members.

Martha Epting

Oct 28, 2015

I called Cesar in the service department on Friday evening and asked when was the last time he replaced my battery, he looked it up & gave me info. He asked was everything ok, I told him what was going on with my truck, he told me to bring it in to him Saturday morning. I had to work, but got there as soon as I could. As ALWAYS Cesar took care of me with A+ customer service, the guys had me out of there in an hour. I have always gotten good service at friendly, but I get excellent service from Cesar

14Impala

Oct 27, 2015

Mr Mark Mingo continues to make the car buying experience as stress free as possible. I purchased my wife's Impala a few months ago and decided to purchase my new truck at Friendly Chevrolet because of my excellent experience.

Latashamckay

Oct 27, 2015

Easy and fast process. Was in and out with my new vehicle in very little time. Would recommend this dealership to my friends and family.

Rachel Searson

Oct 26, 2015

The sales experience was exactly what you would expect, what everyone expects, when they go into a dealership to buy a car. Lots of back and forth, lots of "how do these numbers look to you" - finally told the salesman -- come back with the numbers we told you were okay, or we go home. So we got what we were looking for eventually.Service experience has been phenomenal -- fantastic people, excellent customer service, ALWAYS do exactly what they say when they say.Finance department is less than responsive. Refinanced my truck and have been trying for more than a week -- 5 voicemails, multiple emails -- to get to speak to someone about reimbursing GAP coverage, but cannot get the common courtesy of a return phone call.

dparks

Oct 25, 2015

I wrote down the price I wanted, and Alex worked really hard to get to that price. They did a really good job. The manager and Alex worked hand-in-hand to get me the best deal. I'm even getting a little money back, thanks to Alex. It was a good experience.

Hillary Harrod

Oct 24, 2015

The back window of my Tahoe was shattered by my yard men. As soon as I drove up to Friendly, I was greeted by two men who were very understanding and knowledgable of my options. They quickly let me know that I could have my window replaced while I waited...and it took less than an hour! Great customer service and car service!

Janie0808

Oct 24, 2015

It was a pleasure working with Mr Crenshaw. This was the second vehicle I purchased with him. He is the only salesperson I've ever enjoyed working with. I hope he's still there in another five years when I return.

Antolin Mendoza Soto

Oct 23, 2015

Yolanda took care of me the entire time. I really appreciated her knowledge and willingness to answer my questions. The estimated time was accurate which I appreciated. I appreciated her updates on my service. She has great customer service. Overall, I had a great experience.

Sonya Giles

Oct 23, 2015

As always, your dealership is top notch!!! Unfortunately, I have other vehicles that are not Chevrolet and I have never received the exceptional service that I have with Friendly! From the initial phone call to the waiting room and out the door, I received a level of customer service that you just do not see any more. Cesar, was my go to person when I arrived and as usual he assured me that I would be taken care of. He was on point with answering any question that I had and took care of my need expediently! I can not say enough about my experience. Each time I am amazed even though I know I shouldn't be! Keep up the good service that you ALWAYS provide and I WILL be back.

Cynthia Hernandez

Oct 22, 2015

Have had a rough few months dealing with a loss and then my car troubles went to 3 different dealerships Came desperate to find answers to my car Chris and everyone werevery attentive and helpful bless you all been 2 weeks and no problems what so ever-cynthia Hdz

Leocadia Joe

Oct 22, 2015

I love the fact you guys are true to the name, Friendly. It is always a pleasure dealing with you guys. Only problem was they didn't put the air cap back on my tire after they fixed it.

traceedillard

Oct 22, 2015

Very friendly dealership that has eager and able employees. Willing to work with the customer and hassle or pressure you. Great experience and I'm sure I will return.

John Gloria

Oct 21, 2015

This has been the fourth vehicle that we have bought from you and the experience has been good very good

Jose Fierro (aka) Joe Freddy Fierro

Oct 21, 2015

Outstanding C.S. Nick is a class act when it comes to Customer Service

Deepa Holland

Oct 20, 2015

Alex was great! Everyone was friendly and the finance department was awesome to work with.Thanks!

Lee Hicks

Oct 20, 2015

TJ did a great job keeping me informed on my repair.

Corinne Moore

Oct 19, 2015

I always get excellent service. ;Always come here when I need any kind of service

Mattie Jackson

Oct 19, 2015

My sales person (Jeffrey Blake) went above and beyond to assist me with my needs. I explained to him upfront what I wanted; made him aware I had already filled out my credit app; advised him to check with finance before I even drove down to the dealership (didn't want to waste anyone's time - especially mine). He did all the leg work informed me I was approved. He asked what color did I want. By the time I got to the dealership Jeffrey had my car waiting (the exact color I wanted). Brandon had my finance plan done - piece of cake. This has been the easiest car buying experience I have ever had. Overall, just an awesome experience.

Andrea Foster

Oct 17, 2015

I did the shop click and drive, and I was done with in an hour.

Quintin Espinosa

Oct 17, 2015

I went in for service and ended up buying a new car and trading in the old one. I never felt pressured and the whole experience was great!

Burke Lipscomb

Oct 13, 2015

Always great assistance with my service advisor Nick and always friendly at Friendly! Keeps me updated on my status of my car!

Jess Orenduff

Oct 9, 2015

All good; appreciate the Saturday afternoon hours . . . and football games on the TVs

Phyllis Isaacs

Oct 9, 2015

I didn't have an appointment, because I was having unexpected car trouble: battery failure. However, I was worked in very quickly, and the battery and cable were replaced under warranty. It's hard to image how it could have worked any better or more smoothly. Also, Chevrolet Roadside Assistance came out to give me a jump start so I could take the car to the dealership, and that was free, very quick and totally cool too.

Leona Kraut

Oct 7, 2015

The person who work on my car was very professional and helpful. He provided me with the information I needed to make an informed decision on the repair needed and so far my car is working great. Thank you very much for all you did.

Sharonda Hill

Oct 7, 2015

Everyone was friendly and helpful gave me the car I wanted without trying to talk me into something else.

J Anderson

Oct 6, 2015

The service advisor "Robert" was the best I've ever experienced at Friendly thus far.

Gregory Nunley

Oct 5, 2015

Great experience, very professional sales and walk through of the features on the new truck

Henry Perez

Oct 5, 2015

Alex was very Knowledgeable and very Friendly. He helped us get the Truck we wanted at the price we wanted and ha made sure that everything is still the way we wanted it. This is the second truck I have purchased from this Dealership and they live up to their name of Friendly...

Raphael Magana

Oct 5, 2015

Went in for a used car and came out with a brand new car, it was a great experience the dealership gave me all the time and helped to meet my payment

Hwilliams

Oct 5, 2015

This was by far THE WORST experience I have ever had with a dealership! I purchased a used vehicle on July 2, 2015 and to this day have only driven it for a little over 30 days due to continual mechanical problems. Now, I have been advised that 3 of the 4 tires are bad on the vehicle and that it is "unsafe" to drive. I have been in contact with the owner, Mark Eddins, and the GSM, Steve Fly; however, there has been no resolve. I feel very cheated and extremely disappointed. I do not advise anyone to do business with this dealership.

Mac

Oct 4, 2015

Very promptly response. Worth using this facility.

David

Oct 3, 2015

The sales associate who helped facilitate my transaction, Brent Nickelson, went above and beyond his normal duties to make sure I had the optimal experience with Friendly Chevrolet. I had a flat tire from a screw when I got home the evening of my purchase, presumably from the construction on the new garage at the dealership, and Brent drove across town during rushhour on a Friday to help air up the tire and ensure I made it to a tire shop to get it patched. Then he made sure I got a new tire at Friendly the following Monday. Brent did a great job and deserves recognition for his service. David Brock

Theresa Guerrero

Oct 3, 2015

The sales person I dealt with was not pushy and very helpful he did exactly what I needed. I was not pressured to get a car and the finance staff was wonderful. I will go back when I decide to get another car.T.G.

Alvaro Lopez

Oct 2, 2015

Danny Lopez was very helpful and made the process very smooth. I really love my purchase!

Nicolas Paulin

Oct 2, 2015

I loved Friendly they have a great sales agents and also finance depart. My salesman Vicente was really helpful and would definitely recommend to everyone.

Sherri Rivers

Oct 2, 2015

Every time that I have had service done on my vehicle, I have been taken care in an expedient manner. I was met in the bay by a young lady and she saw to my needs at once. She also sought me out to inform me that when I reached 15,000 miles that I would need a front end alignment. They got the work done and a car wash extremely fast time. Thank you for keeping my car in top notch condition. I plan on keeping the vehicle for a long time.

Chris Smith

Oct 1, 2015

I was pre approved through capitalone, however something went wrong with it but the finance department got me a better deal at a lower rate. Love my new Chevy!!!

Felipe Gonzalez

Sep 30, 2015

The staff was very helpful and they answered all the questions I had. The fuze repair that was done on my car was a success and they made sure their wasn't a leak. I was completely satisfied with the service.

Tommy Gallatin

Sep 30, 2015

John and Rich did an excellent job making sure my vehicle was repaired properly and at the time they promised!

Arnold Randal

Sep 28, 2015

Your Service Advisor, Robert Bales, is very knowledgeable of the services that are provided from Friendly Chevrolet and very helpful in making sure everything is taken care of with my vehicle. I want to leave a Service center knowing that I will not have to worry about anything going wrong with my vehicle. Everyone was very helpful and friendly. I am glad we still have a company that still cares about their customers as much as Friendly Chevrolet does.

David Desimone

Sep 28, 2015

This was my first vehicle service at Friendly. All people were courteous and helpful. The pricing estimates were explained to me, to my satisfaction, and I was happy with the price paid for the work performed. Nothing was amiss afterward.

David Shanks

Sep 28, 2015

The service on my 1999 Yukon was excellent. But that is what I have come to expect. Several years ago when the vehicle only had 170,000 +/- miles, Friendly Service was able to identify and repair an intermittent problem that had eluded several previous repair shops. I'm now over 300,000 miles and going strong. I have now worked with several Service Advisors at Friendly, all of them excellent. Chris Vasquez is the most recent and he continues the trend. Eventually, I will trade for a new Suburban, Tahoe or Traverse...and that will be at Friendly. Thanks for the professional care.

Linde De Keyzer

Sep 26, 2015

Because we moved to Dallas from abroad we were kind of 'special' to buy a car and Friendly chevrolet did everything in there abilities to get us the best rate on the car we wanted.they also kept our car on the lot while we were unable to park it at our house.

Deborah Allen

Sep 25, 2015

My husband and I are very pleased with our vehicle buying experience. Everyone was friendly and professional and we are most appreciative that there were no high pressure sales tactics.

Nedra Thomas

Sep 25, 2015

I purchased my Brilliant Blue Trax on Labor Day 9/7/15, with the help of Michael, Alessandro, Daniel, Marisa, and Brandon. Had to return it on Tuesday 9/8/15 engine light came on and stayed on. Was there bright and early, received loaner and reassured about service for problem. Monday (9/7/15) night contacted Marisa via text updated her and was reassured by her my concerns would be addressed and taken care of. I was very upset at first, but after her responding to reassure me I felt confident my needs would be taken care of promptly and efficiently. It took a few days for the work to be completed, but I was taken care of by The Concierge Service. I am a customer for life now. I will send as many new customers your way as possible. Thank You Friendly Chevrolet

Gary Palla

Sep 21, 2015

My experience was really a pleasant one. Marvin was easy to work with and explained everything in detail really well. He kept me updated and followed up with everything that they were doing. Really the best service that I've experienced at Friendly so far. I will ask for him every time I need service there from now on. Keep up the great work Marvin!

Jesus Torralba

Sep 19, 2015

2nd time i get a vehicle here....great people really work with you

Gerald T. Whitehead

Sep 17, 2015

I called & spoke with the concierge, Anabelle, on Saturday. She checked with, Marvin, service advisor; for service quote. I came in Monday for the service that I asked about. Another service advisor gave me a quote greater than Marvin did. I asked for Marvin, who confirmed the original quote given to me; so I agreed to the service. Once the service was completed, concierge Francisca attempted to check my service ticket out. However, the incorrect amount was on the ticket. Francisca proceeded to contact the necessary people to correct the error. I was pleased with everybody's effort to make my situation right. Nobody is perfect. Situations are not always perfect. What I appreciate most is that the workers at the dealership made the effort to stand by the word they gave to me. Anabelle, Marvin, & Francisca should be commended for reinforcing the faith that my family has with your dealership. We look forward to doing business again, & we will definitely recommend your dealership to friends & family.

Thanh Nguyen

Sep 15, 2015

It was great and they were very helpful, highly recommended

Tykiya Strickland

Sep 15, 2015

The dealership was very accomodating with my first car purchase and was kind enough to be to very thorough with the process as well! I will most definitely refer Friendly Chevrolet to friends and family!

Rosenda Canada

Sep 14, 2015

I was COMPLETELY apprehensive about purchasing a new car. I hated the thought of the whole ordeal and voiced my coven to my Salesperson. My experience was So positive that i am gladly sharing my experience and recommending my salesman and the dealership to anyone that is in the market..Everyone that I came into contact with was friendly and helpful during my process. I LOVE MY NEW MALIBU...THANKS BINKY AND FRIENDLY CHEVROLET..ILL SEE YOU IN ABOUT 4 YEARS.

Dolores Lopez

Sep 13, 2015

I have been part of Friendly Chevrolet since 2007 and I have never had any problems, it's been awhile since I have gotten either one of my cars serviced there. On this situation my son's car had the battery light coming on and I wasn't sure if it was still under warranty. When I called it was but the problem was they were booked out for a couple of weeks and I only had a couple of days cause my son had to report his 1st time to college in North Carolina. I wasn't sure what I was going to do because I really didn't have money to pay for it out of pocket, we called around and no other Chevrolet had an opening. I called and left a message for the manager Tony and he called me back and I stated to him "I know you don't know and you don't owe me any favors but I am going to ask for a big one" I explained to him my situation and he said I would love to help get your son to college bring the car in and we will look into it. That just took some much of my plate. He had Johnathan help us once we got there, Johnathan was amazing in getting back to us and reporting anything that needed to be done. What I loved about the service is that Tony and Johnathan addressed my son as an adult and commended my son for his accomplishments. Great experience I have ever had from this team..... Thank you soooo much for all your help. Update on my son, we made it safe after a 17 hour drive and he is doing well. Track season should being in December. Thank you again,Dolores L

Esther Fernandez

Sep 12, 2015

I took my car for an oil change. Very friendly from the time I arrived and did not have to wait long.

David Shaw

Sep 11, 2015

Your Service Advisor Johnathan Hankins went above & beyond in assisting me with my recent Equinox hub bearing repair. Unfortunately the hub bearing has been a repeat problem with the Chevy Equinox...and I appreciate Johanthan's and Friendly Chevrolet's efforts in assisting me with the repair & pricing on this issue.

Mcclure, Reanell

Sep 9, 2015

Service Advisor was courteous, friendly, informative, helpful and so much more. Thank you for everything!

Daniel Grimsley

Sep 8, 2015

Friendly had the exact vehicle I wanted and the service was incredible. The comforts of the dealership such as a food bar, sitting areas, restrooms, etc. also made the visit a very pleasant experience. I really appreciate the attention we received from everyone there and the manner in which we were treated. Everyone was extremely nice and accommodating. We would definitely recommend Friendly Chevrolet to anyone. In fact, we purchased our car there because a couple of years earlier, Friendly was able to help us with a previous problematic vehicle that other dealerships were either unable or unwilling to help us out with.

Sherri Brown

Sep 8, 2015

CONSISTENT superb customer service!! Thank you for ALWAYS taking care of me!

James Morgenstern

Sep 6, 2015

Marvin was great got my service on time as promised. Really the best service I've had since I bought the car

Michael Pope

Sep 6, 2015

Great service and I was given a loaner so I could get around. I really can't ask for much more than that. My service adviser Robert Bales is a great asset to your team. Thanks for taking care of me,

Joseph Whiddon

Sep 4, 2015

Friendly staff, great financing department. Found me the best deal and best rate. Very satisfied.

Robert English

Sep 4, 2015

I'm very happy with the services my daugther is a customer now she purchased a 2015 Tack last week

Roland Edwards

Sep 4, 2015

I brought my car in without an appointment. The car would not start due to an electrical problem(I was stranded). I was given a loaner even on this short notice. I got my car back faster than I expected and was happy with the experience.

rayd45

Sep 4, 2015

I noticed friendly Chevrolet dropped the ball on my deal March of 2015, on a 2015 zo6 I ordered in Dec of 2014, I patiently waited for a Vin number for this car for financial purpose never happened called the dealership every two weeks look for my Vin number information, it got so bad my credit union start calling me asking me Mr Davis we need your Vin and a buyer order to get your loan aproved ,with no help out of the dealership friendly Chevrolet, so I got in touch with a retired corvette plant manager Mr cooksey who referred me to the new plant manager Thu email he asked me for my order number he pulled my order he stated to me friendly Chevrolet never push my order threw, I emailed this to my salesman at friendly Chevrolet the next week I got my Vin number, my car was shipped that 3rd week from Kentucky, my outlook of this experience with friendly Chevrolet they didn't think a African American could purchase a $107,520 corvette so they kept putting my order behind, after all that we got in finance I had a cashier check for $98,960 and a $ 10,000 personal check they tried to charge me fees that I wasn't going to pay, so I asked for my check to be returned to me while I was still in the financial office,they refunded those charges back to me, but tried to steal money on my trade, they paid my trade off, but not the price we negotiate it $1,000 short, they stated to me it was in the deal, they couldn't show me where it was in the deal, so they had to refund the money to me, the same day I purchase 2 cars a 2015 ltz impala new, the service department F up my impala rear deck lid by mounting a spoiler incorrect, now they are trying patch it up to get by With their mess up,I contacted GM no help now I'm going to BBB,the deck lid need to be replaced, the dealership owners smart mouth assistance stated to that wasn't going to happen, so basically they are telling me I gotta live with it, never again will I do business with this dealership again, you spend a $150 000 and they treat you like xxxx, please people beware of this dealership, they will stick a knife in your back and turn it hard, the owner don't have the nuts to call and make things right, the people that are running his business are stupid, rude and short with customers and don't give a dam customers, if you buy from this dealership dot ur eyes and cross ur T's they will screw you if you blink.

Camila Cantu

Sep 3, 2015

It was wonderful and my family loved it. Bc friendly is the original dealer of my mom and dad they bought a '74 nova and well due to finances and dad moving on with our Heavenly Father rest in peace dad. Mom was tickled pink when she saw the name of the dealership on the plate covers

Craig Collins

Sep 3, 2015

The waiting room seats are extremely comfortable and my vehicle was ready in one hour as i was told excellent concierge service

Roy Hampton

Sep 2, 2015

When my tire pressure was check , the mechanic forgot to placed the cap back on . I notice it was missing yesterday .

Donald Black

Sep 1, 2015

Everyone at Friendly Chevrolet treated us like royalty and made the car buying experience so pleasant! Our Sales Rep, Daniel, was top notch and his customer service to us was outstanding. We would recommend Friendly Chevrolet and Daniel to anyone and everyone who is looking to buy a vehicle!

Ernest Mcmicheal

Aug 27, 2015

Mario was a great person to work with. He was very prompted and didn't try to sell me something other than what I asked for. This makes the second time I have purchased a vehicle from Friendly. I will keep coming back every time. I live pretty far away and drive by many other dealer ships to get to Friendly. But is worth the drive !!!

Kim Herring

Aug 27, 2015

The easiest time I have ever had buying a car. I was greeted, we searched for THE car, taken for a test drive, and shown to Finance to purchase my new Camaro.

Kimberly Herring

Aug 27, 2015

Finance takes too long. I waited almost 3 hours to see someone in Finance.

Mary Chandler

Aug 23, 2015

Yolanda & Robert the service technicians that greeted me when I pull up was pleasant. They asked the reason for my visit, then recommended services that would be more appropriate for the number of miles that was on my vehicle. Their recommendation not only saved me money but they were Right! My vehicle is running better and I have already told a couple of my friends that Friendly is the only place that I will take my car for maintenance. Sincerely Very Pleased

D Small

Aug 21, 2015

I have to admit, for a while there I was really concerned about the loss of Louis Labarbara. I have been a customer of Friendly for over 25 years, dating back to Inwood & Lemmon. The previous three or four times I have been there for service had been nothing less than a nightmare. But this most recent time things seems to have gotten back on track. The repair was its usual efficient, fair and yes... friendly. I am most proud however, to see that Friendly has promoted a young lady named Natalie Ortiz to a better position. Natalie was always sharp and friendly at the service desk. To see her walk by looking all professional really gave me a good feel for Friendly. She carried herself with pride and it made me feel like Friendly also deserved respect. I believe that promoting hard work from within develops the company and looks to the future. Good job!

cytayi

Aug 20, 2015

I can just say that the people at Friendly Chevrolet really are friendly! Buying a car can be intimidating but the process at Friendly is so painless I will be a customer for life.

Jamia Washington

Aug 19, 2015

My experience with this dealership as been good so far. The only inconvenience that I have experienced is the wait time for services performed on my vehicle. Even a simple oil change takes over an hour to complete.

Peter Mccullough

Aug 19, 2015

Nate solicited my business and executed flawlessly on the sale

Ojjones

Aug 18, 2015

I am a first time new car buyer and I was a little nervous about it. The team at friendly Chevrolet made that experience very easy for me with their excellent customer service and patience. I personally worked with Mr Crenshaw and he was outstanding! One of the best salesmen I've seen in a while.

Alexis Hermida Trujillo

Aug 17, 2015

Great location and great sale rep. He just show me the car and I love it

Grecia Martinez Escobedo

Aug 14, 2015

This was my first time buying a car and I thought it was going to be very stressful but it was actually pretty simple thanks to the help of my sales man Joel Vega. I'm definitely buying my next car here again and I'll definitely recommend family and friends to purchase a car here. I'm very satisfied.

Amanda Lopez

Aug 13, 2015

At Friendly it was a great experience for me everyone was nice. They took care of me really good. My sales person got me exactly where I wanted to be payment wise. Its a nice facility and clean.

Joshua Black

Aug 12, 2015

My experience was welcoming and easy. Despite the large amount of customers, I was served as if I was the only one there. Any problems were quickly addressed with the intent of full satisfaction.

james2480

Aug 12, 2015

Great experience for my family and I, staff was friendly and very professional. We got the car we wanted and my wife is happy and she loves her 2015 Chevy Impala!

Aslee Vongphakdy

Aug 11, 2015

Everyone had great team effort. The salesman, Nam Nguyen was very helpful, listened to my needs, and got me what I asked for.

Gabriel Escobar

Aug 11, 2015

The work was done in a timely manner and everything is garanteed . Thank you.

Stephen Craddock

Aug 11, 2015

My experience was wonderful as usual. The only problem I experienced this time was the wait time in between waiting on my vehicle. No one informed me on the wait time or even checked back by to let me know anything.

Keedrick Jones

Aug 10, 2015

Great customer service. Very friendly, helpful and knowledgable. Awesome communication. I recommend if your looking for a vehicle out of state or in TX, to come to to Friendly Chevrolet in Dallas, TX.

Maria Alvarado

Aug 8, 2015

Purchase was made easy and fast. Happy will purchase over all!

Monica Garcia

Aug 8, 2015

Your employees were very attentive and friendly. Not to mention the best deal in town. We shopped around!

Andrew Nunez

Aug 7, 2015

Had a great experience purchasing my first new car. My dealer Scott was amazing and I will definitely be recommending everyone I know.

Charla Oliver

Aug 7, 2015

I came in for my state inspection. I received fast and efficient service. I was pleasantly surprised to have had my car washed and vacuumed as a complimentary service while I waited as well. I love the friendly staff at Friendly Chevy.

Ryan Wood

Aug 7, 2015

By far, the best car buying experience I've ever had. From sales to finance, it was great to be treated as a human being instead of the commission-du-jour.

Wendolyn Sanchez Cortez

Aug 7, 2015

Thanks All the personal from Friendly Chevrolet, everything was execellent...

Michael Moses

Aug 6, 2015

My experience was fast, friendly and seamless. They got me into a new car that I wanted despite my credit situation.

Sharla Blackledge

Aug 6, 2015

Friendly Chevrolet was the only dealer out of 20 across half the US that I dealt with online that stood behind the price advertised on the internet. Made the sale very simple. All of the staff I dealt with were very kind people. Definitely live up to their name, Friendly Chevrolet. Thanks a Million!

Steven Casteel

Aug 6, 2015

Great customer service. Quality vehicles. Smooth transaction.

Jose Fierro

Aug 4, 2015

Outstanding service. They know how to take care of a repeat customer.. been going to Friendly since 1990

Leandro Gaytan

Aug 4, 2015

I had the best experience with Friendly Chevrolet. The staff was prompt and curteous. It felt like it was more than a sale for them. I did not feel rushed or pressured into a sale. Overall I am very happy about my purchase.

Sandra Jones

Aug 3, 2015

It began with an online search where I was pleased to see an online credit application, which I thought would help get the transaction initiated. It was a late evening search, but early the next day I was contacted by a rep from the dealership, again, I was pleased. However, after the initial contact, the rep had not gotten back to me regarding our conversation after many hours. I was concerned, so I called him back, and he answered oddly, no "Friendly" greeting as if he was caught off guard. He requested additional information, which I provided, and then again, no return phone call (no confimation of receipt of my info). I was determined to get some feedback, so I went to the dealership (I thought that by that time the rep would be off for the day, and I could get someone more attentive.) I was immediately greeted, and I explained my situation (applied online, had spoken with a rep who had not been very responsive). It was reported to me that the previous salesman would still be assisting me. I thought that sucked, but fortunately I became a (in your face) priority at that point. I liked that I was able to go upstairs (away from the hustle/bustle on the showroom floor), sit at the salesman's desk which was located next to the sales manager (no salesman disappearing act to go see the decision maker), and the deal was made. I was ecstatic about the purchase. I had visited two other dealerships previously that could not get me financed without a co-signer because of my poor credit rating and upside-down trade circumstance. FRIENDLY MADE IT HAPPEN, and I plan to be a returning customer for my next vehicle purchase. Thank you Friendly Chevrolet!!!

delvina10

Aug 3, 2015

My experience of buying a car at Friendly Chevrolet was excellent, my dealer worked extra hard with me to compile all of my necessary paperwork to make the car deal a success. I will be back in the near future to buy another vehicle from Friendly Chevrolet.

getatrax

Aug 3, 2015

I tried for over two months to find a vehicle on cars.com. I called and emailed over 25 dealers across the Central and Eastern part of the United States. The only dealership that stood behind what they advertised was Friendly Chevrolet in Dallas, Texas. I like honesty and straightforwardness. I do not like games and I want a good deal. You will definitely find it at this dealership.Thanks to all that made my car buying experience a great one!

Jacqueline138

Aug 1, 2015

I had great time !! Great communication with sales guy,help me to get what I was looking for!!And the end se was very satisfied with our purchase

Caesar Salazar

Jul 30, 2015

My truck was in and out in no time, I dropped it off and within a couple of hours they called saying it was ready.

JuaniGonzalez

Jul 30, 2015

Our experience with friendly Chevrolet and their staff was absolutely great. Our salesman Nate Hill was just terrific and patient with me in finding me the vehicle I wanted, and let's just say I am a picky person! Nate and I had spoken over the phone days before I went in the dealership and he had wonderful memory he remembered our situation and exactly what I wanted. That for me showed me he listened to me the first time we spoke and that it self is great customer service! A few hours later we signed our new 2015 Chevrolet Equinox! Nate Hill and Murico Cortez were simply great! And the ladies in the concierge services were great too! Just an over all great experience for us first time buyers!!Juanita Gonzalez

cturner32

Jul 29, 2015

I had a great experience at Friendly Chevrolet. The salesman that I dealt with, Jarvis, was great. He really helped me find exactly what I wanted and was able to work everything out for me. The finance department did a excellent job after making sure that everything was ok. I would recommend Friendly Chevrolet to anybody looking to purchase a new vehicle.

Camaro32

Jul 25, 2015

I had one of the best vehicle purchase experiences at friendly Chevrolet. Everyone was very helpful and professional. Thanks for making the buying experience easy and fun.

Tara

Jul 21, 2015

Started shopping by email/internet at several dealerships.Friendly responded quickly & with exact info I was looking for.Followed up with a visit & bought my new Tahoe!

bellkids

Jul 20, 2015

thanks for everything. this is my 5th vehicle from friendly and all have been great. mark mingo has been great in all of my sales.

Lacaze Saheryl

Jul 17, 2015

My experience was very pleasant , Mr Robert Bales was very professional and saw to it I had a loaner car for transportation he was very upfront with my car repairs and suggested furture mantanace to keep my car up. I would definitely suggest this dealership to future customer

Suzette

Jul 17, 2015

No names, that's going to be a problem because, it's the following three names that contribute to great service at Friendly Chevrolet Ana Anya and Empress.they keep communication flowing so that I didn't slip into the cracks from the purchased of my little red car through the service completion of promises made by the sale representative.

Erica Bozarth

Jul 16, 2015

Jarvis and his team were great, this is the 2nd car I have purchased from him and he can alsways get me the deal I am looking for! I will keep buying from him!

James Patrick

Jul 15, 2015

Mr. Crenshaw and Mr. Blake were awesome, they went over and above to satisfy our needs.

cb18

Jul 14, 2015

Friendly Chevy has lived up to its name once more. I would like to thank Mr. Crenshaw for a great buying experience once again. I would certainly suggest to others to come deal with Friendly.

Aaron Power

Jul 13, 2015

Nick did everything he could to go above and beyond. He was amazing to work with.

hammer88

Jul 13, 2015

I was upside down on my vehicle and other dealerships said they could do nothing for me. I went to Friendly and not only did they help me but they gave me a fair price and interest rate! The people were friendly and took the time needed to get it done correctly. It took 3 days and I was never pressured into anything on any of the days.

CAllen

Jul 10, 2015

Do not take your vehicle to get serviced here. The manager is so rude and will talk down to you until you walk out of that place. I had to take my car back 2 times before everything was actually fixed. When all said and done. I spent 400 more than I was quoted on my repair. If you have been in business for 50 years, you should be able to get a quote within 100 bucks estimated of what the final price is. Also, they will make you wait forever and not give a crap. STAY AWAY!!!

Service Department

Jul 8, 2015

The Customer Service in the Service Department is HORRIBLE. Do not attempt to take your vehicle here for ANYTHING. They will overcharge you for every dime you have. The manager in this department is so rude and hateful. All they did was make me feel as though I am the bad person without listening to my side of the story of what happened in my situation. I will not recommend this dealership to ANYONE.

Brian Gillespie

Jul 7, 2015

Mr. Crenshaw listened to everything I said and he delivered everything he said he would. Friendly has a great environment, everyone greets you with a smile and they truly care about your experience with there dealership.

ranger

Jul 7, 2015

Great salesperson had good answers when asked questions knew what we where looking for. Store inside was very clean ask if we needed water to cool us off.all around great service been back twice got a wash and another fill up. The place to go when looking a new truck or car

Smilin4u

Jul 6, 2015

I completed an online application and received and immediate response. The sales guy was very nice and friendly and told me what I needed and when I could come in. I got in and the saleman was still very helpful and courteous. I got to the finance guy and he was friendly as well. All paperwork done and then I find out my spare key is missing and there is no spare tire in the trunk. The sales guy tells me that the car I got did not come with a spare and that the spare key is lost and another has to be made. He told me that I would be contacted by the service department but I am not one to procrastinate so I got proactive and contacted the service department myself. At this point no one seems to know what I am talking about and this is where I get unhappy. It is like the sales team tries to stay on top of everything but the service team is not as eager.All in all the experience was ok. I am sure it could have been much worse but I purchased the vehicle on 6/26/15 and on 7/06/15 I still have yet to get that spare key issue resolved. Go figure.

Blanca

Jul 4, 2015

I just purchased a 2015 Malilbu and my experience was great. Joe our sales guy was great, he listened to what we needed and did his bet to get it for us. I also have to mention Mucio he helped us with finance and truly felt that he did his best to get us the best deal possible. He made sure all our questions were answered and that we left feeling good about our purchased. which we did. Thank you for such a great service, I will definitely come back and recommend your dealership.

abenitez

Jul 3, 2015

Once I walked in service dept all reps turn there heads the other way. I did not get a greet or a smile from any of them. After a couple of minutes standing in front of reps one finally talked to me but had a bad attitude. Not sure how Friendly's Sales Reps are but having that bad experience with Service Dept makes me feel very uncomfortable going back to Friendly for any kind of service.

Shauna16

Jul 3, 2015

The service was excellent. These are great people to work with all around. I really feel like I got the best deal possible on my car.

Diana Zermeno

Jul 2, 2015

The staff was very helpful, answered all of my questions. He also gave me his personal cell phone number and answered all my questions.

Truck guy

Jul 2, 2015

A very good experience with the purchase and delivery of truckJ C was very good as a salesman, Mellisa very knowledge in delivery.Would highly recommend if looking for new vehicle.

Rosa Rios

Jun 30, 2015

The transmission on my vehicle went caput after the coverage period. I had work done on it earlier on. Chevrolet went ahead and covered a full replacement rather than just repairing it again. This was a great cost savings for me. I was thrilled they honored their warranty service as well as provided an all new transmission. They also offered a loaner car in the interim. Their loaners cars are first class and the type of vehicle you want to be seen driving. No lemons with Friendly Chevrolet!!!

Corvette

Jun 30, 2015

A big thank you to Jimmie Crenshaw and Blake for helping me to find the car I was looking for. I really appreciate the way Jimmie handle the transaction and for going the extra mile.

Diva Lacey

Jun 29, 2015

Friendly Chevrolet has the greatest group of professionals. Salesman Oscar made me feel like a queen. Mike the Sales Manager made my experience beautiful fast and exciting. These group of people deserve a raise because they make buying a car like eating Chesse Cake Great. I am one A one satisfied customer riding in my 2015 Camaro

Ashley Gonzalez

Jun 26, 2015

Great customer service and the best location to purchase a vehicle.

Gary Warden

Jun 26, 2015

My service representative was great! He pulled my vehicles records and took care of the service I requested. My vehicle was ready for pick up faster than I anticipated. Outstanding service!

Monica Tunstle-garrett

Jun 25, 2015

Wonderful, excellent. Great customer service. Easy and convenient.

Anthony Hoult

Jun 24, 2015

Alex was an awesome salesperson. I never once felt pressured to buy. I will encourage others to buy with Friendly Chevrolet.

Kimtesha Webster

Jun 24, 2015

I had a great experience when I came in to purchase my new vehicle. I haven't purchased a new vehicle in 10 years and it felt great to have the same level of satisfaction as I did then. Mark was great, Jimmy was great in finance and the lady that helped me with my features was great as well. I would recommend Friendly to anyone!

Esteban Cortez

Jun 23, 2015

Great Experience. It was very easy to purchase a new car from Friendly Chevrolet and the people working their were very helpful.

The Man who buy car or Truck every 2 to 3 yrs

Jun 20, 2015

Only reason I gave 4 stars cause nothing is perfect , everything was great . MY needs and expectation were all meet. I would recommend this dealership to all family and friends !

Charla Oliver

Jun 19, 2015

Well I brought my 2013 Chevy Spark in for service only and I reported to Robert. I noticed that you all kept my car a little longer than I felt was necessary but I wasn't bothered because you all already go above and beyond with your loaner program. You save us, your customer hundreds of dollars by offering this program so we don't have to rent vehicles while ours are being serviced. Long story short, when I picked up my car, I cried. Robert and your great staff in the service department and body shop basically presented me with a second chance at leaving your lot with a brand new car. Not only did your friendly staff fix the issue with my air, they did FREE body work and removed all my dents and dings, cleaned my car inside and out and gave me a set of floor mats. My car looked like she was brand new off the showroom floor again. And I truly thank everyone from the bottom of my heart for this blessing! I am a returning customer and I will forever be a Chevy girl!

dzpcr3

Jun 19, 2015

Just purchased our fourth car from Friendly Chevrolet. Derrick was wonderful with helping us find the car we wanted and Mucio was just as terrific. We got the car we wanted at the price we were expecting. Once again, Friendly Chevrolet delivered and we will be back when the time comes.

Rina648

Jun 18, 2015

This was my first time in many years buying a car through a dealership. I normally buy cash cars because I look at these commercials and see the prices and just I would just go on with a cash car. But, Oscar at Friendly Chevrolet went above and beyond what I thought a dealership would do. Thanks for an amazing experience and hopeful I will be able to get my next car there. Oh, yeah they are very friendly.

Theodore Shaffer

Jun 16, 2015

The recall was handled Quickly, and my Equinox was washed, too. I am very pleased with the service I received.

Rackdaddy

Jun 16, 2015

Thank you for all your help Alex Munguia-Reyes! Anyone looking for a new or used car? Come by and ask for Alex. He is very friendly, professional and attentive to your needs. He'll do his best to get you what you want. We are definitely coming back for our next car.

Timothy Guedry

Jun 15, 2015

Thanks you for a wonderful experience from start to finish. I thoroughly enjoyed working with Friendly and would not hesitate to do it again. Everyone involved was enjoyable, helpful, and provided the best service that could be expected.Thanks again for everything that you do!

Maria Trejo

Jun 13, 2015

Staff was very attentive and helpfiul! I enjoyed my experience there and will absolutely be back! Keep up the great work on good business.

Shontelle Earsery

Jun 12, 2015

I had a wonderful sales consultant Jimmie Crenshaw. He took the time to find me what I really wanted and made sure I was happy.What I liked about him that he listen to the customers and he do his best to get them what their asking for and if he cant do it he takes the extra step to make sure some one can help. I really like the way the customer service was ran this time and how fast everything took place. Buying a car is like a 2 to 4 day process sometimes and with this purchase it was 2 days. Great customer service Friendly Cheverolete and keep up the good work. The finance department was fast and ready for me when I came to pick up my vehicle. Great job!

Johnson John

Jun 11, 2015

I was on a cross country road trip in my Corvette (from California). I was passing through Dallas when I needed my oil changed. I called and they politely told me they could take me and it would take about an hour. I came right over and they did take me immediately. My car was done within the hour and to my surprise, they even washed and vacuumed my car. I was back on the road in an hour. The facility was very clean and the employees were very polite and helpful. I was impressed by the multiple waiting areas in this dealership. You could have a meal in one area (there is a full kitchen), you can watch TV in another area, you can connect online and work remotely in another area or you could just sit quietly and catch up on some reading in yet another area. When my vehicle was ready, they did not call my name on the intercom as I would have suspected, a young lady found me and completed my transaction where I was sitting. I am still uncertain how she knew who I was from all the other folks there but I was very impressed. I wish they (Friendly Chevrolet) were located in my town Glendora, California. In fact, I wish other dealers were more like this, it would make servicing a car so much easier. I plan to visit this dealer every time I roll through Dallas!!!

Travis Hibdon

Jun 10, 2015

Everyone that was involved with me purchasing the vehicle was kind and professional. i would recommend this dealership to friends and family. I also will be returning for future purchasing.

Brooklyn

Jun 9, 2015

All staff involved in the transaction, beginning with the salesperson, Christian Ruiz, were very helpful, friendly and most of all, very professional. The staff was very knowledgeable and explained every detail along the way.

M.Ghori

Jun 9, 2015

Kaomi was an excellent sales person. I bought a 2015 suburban and I think I got a good deal. Please get a few more financial advisors on your team on Saturdays.

Lisa Valdez

Jun 7, 2015

Nick was great at keeping me informed about my car. I appreciate the professionalism of this dealership, that is why I have returned. Keep providing great service and you will have a die hard Chevy customer for life.

Robert Repka

Jun 6, 2015

John Ballard is very friendly and helpful every time. He stays on top of your repair to let you know what is happening.

Baltazar Govea

Jun 5, 2015

Over all the best service anybody can get at any dealership, especially with Jorge, the guy who helped me get my car.

Vu Nguyen

Jun 5, 2015

Very good on customer service I enjoy with sale person

Mary Helen Carreon

Jun 1, 2015

I enjoyed purchasing my new 2015 Chevy Camaro from Friendly Chevrolet. They had excellent customer service since the moment I stepped into the building. I had pre printed out all my credit approval confirmations, insurance information , and trade in value. Even though i was prepared 110% the sales man Joey and his management staff, and financial staff were able to help me get a even better deal than what I expected. They made purchasing my vehicle so easy and fast. I spent only 1.5 hours at the dealership test driving and choosing the vehicle. The next day I returned to sign the paperwork, get my car detailed and was out in less than 1 hour. I had never had such a easy and fast purchase on a vehicle. I would recommend and have recommended this dealership to many since my purchase date! I am one satisfied customer

Justin Walters

May 26, 2015

Great staff. Fixed issues with vehicle without a hassle.

Stacy

May 25, 2015

This is one if the best dealership experiences I have had in a long time. My service was completed in a timley manner and my specicalist was a pleasure to work with. My only problem was I asked for my day running parking light to be repaired at the time of service but realized later that it wasn't. Other than that it was a great experience.

supersean

May 24, 2015

Purchased 2014 Chevy SS. I had been looking for this specific car for awhile, had found one but was not the right color. Jarvis Lacy stayed in touch with me and informed me when they had taken the exact car I wanted and it was the color I wanted as well. He was great to work with, everyone at Friendly Chevrolet was just that ... FRIENDLY! The vehicle was in need of cleaning and still needed to go through certification which happened faster than I expected but was surprised when I went back to pick it up. Oh, they put me in a loaner car in between completing the paperwork and delivery, which was wonderful! So upon delivery, I sat with their Concierge who reviewed features of the car, made sure I knew how to use everything, and informed me that if I ever had a question about how to use something or needed help they would always be there for me. This has not only been a great experience but the best car purchase transaction I've experienced. Last thought, Jarvis was extremely sincere and appreciative of my business, and so was the manager, Todd. Thank you all, I love my car and would highly recommend your dealership.

Dara Mariani

May 23, 2015

Conviently located near The medical district in Dallas. If you work at Parkland, Children's, or UT Southwestern then it's by far the best choice if you value quality and convenience.

Jose martinez

May 23, 2015

Employess were so, how can i put it in one word, bonding. They tried there absolute best for us (the clients) to obtain our car and perhaps, in my situation, the car of my dreams. Clean facility. Great food as well. Funny and very professional people. Just such a good experience.

Lanitha Green

May 22, 2015

Everything went smoothly sales agent was very helpful. This is my 2nd purchase from this dealership and my spouse has purchased twice from this dealership as well.

Jacob Turner

May 21, 2015

Daniel was very helpful and successful in getting us in to the vehicles we wanted

Kelli Turner

May 21, 2015

We worked with Daniel at Friendly Chevrolet. He was knowledgable, helpful and friendly. We had a great experience and would certainly be back in the future!

NEWSUBURBANLTZ

May 17, 2015

We just purchased a new Suburban LTZ on May 14. This was the best dealership experience we have had in a very long time. Great job. Thank you.

Christian Beck

May 15, 2015

We found Friendly Chevrolet by accident while looking for a new Tahoe. My wife new exactly what we wanted and Friendly had exactly what she wanted. We dealt with Alex and from the first online chat he was extremely pleasant and I didn't feel like he was trying to take advantage of me like very other car salesman I've ever dealt with. He was very understanding and got me all of the information that I requested and never tried to push their financing on me after I told him we had already chosen to go with my current bank for financing. Overall it was a great experience and we love our new Tahoe. Thanks Friendly Chevrolet, but more importantly, thanks Alex!

jdm

May 15, 2015

The sales and financial staff were awesome. They listen and do there best to make the customer happy and comfortable. I went in to buy a 2015 Colorado. The Web Site showed they had a couple in stock. When I arrived they only had 2 white Colorado work trucks in stock. I received text from my salesman which contained a picture of a Blue 2015 Colorado and the winder sticker. He found this truck being off loaded in the back of dealership after I left. This was the exact truck I has been looking for months.

Nicole Guttry

May 14, 2015

The original sales person who sought after my business wasn't very enthusiastic or knowledgeable on what I was looking for or questions I had. Once I got with the right person everything went smoothly and I found exactly what I wanted and couldn't be happier with my purchase or the dealership.

Phyllis Isaacs

May 14, 2015

This was the 1st time I booked service over the Internet; it worked perfectly. The time I selected turned out to be a very busy time at the Dealership, which also had some parking lot repairs underway. Nevertheless, I was greeted very promptly, and the service was completed as quickly as usual. I am very satisfied with the service set-up. OnStar sends me -- and the Dealer -- an email that it is time for service. I contact the Dealer to schedule the service; in this case, the Dealership also simultaneously contacted me to see if I wanted to schedule service. Makes scheduling very easy and eliminates a lot of opportunities for delay. I had asked that my personal settings with regard to seat position, etc., not be changed -- as I am mobility-impaired and it takes me awhile to get everything properly adjusted -- and my request was honored. Everything was good, and I am a happy customer.

A.. Y. Terry-Boggs

May 13, 2015

My husband went looking for a part, the he called me and told me I needed to come to the dealership. Not only did he get the part, but we bought a truck!!

Lil bob 62

May 13, 2015

My sales man was a great help is was there a few hours he keep checking on me and even provided me with lunch and coffee

Roland Edwards

May 11, 2015

The repair took longer than I expected because of availability of a part. I am totally satisfied with the repair and service. I was provided with a new Malibu while the service was being performed.

Jb032760

May 9, 2015

We bought our new Colorado from Friendly Chevrolet after searching the entire area for one. Scott Stinson was our salesman and did a great job! We are truly happy with our truck and will recommend Scott and Friendly to friends and family.

Mariani Barraza Carmona

May 8, 2015

Alessandro went beyond any other delearship we had gone to. provided us with the dream truck we had been on the search for as well gave us a great deal for our truck and a great percentage rate than the other dealerships even though I was upside down on my previous vehicle. He's very knowledgeable, we definitely will be returning for future car purchases!

Marty Montgomery

May 8, 2015

Everything was handled very professionally and made us feel very appreciated. Never pushed us in any form. Our deal was finished at 9:00 pm but was not rushed.

Johnny Carter

May 5, 2015

Pleased with the service. Unfortunately it was a busy time for service department and car was at dealership week and a half which was llonger than we expected. Loaner car was provided when we requested it. Staff courteous as always.

Ashley Gonzalez

May 4, 2015

David Mata and Jimmy Scallops were great. It was fast, easy and great experience. I will go back to buy another vehicle there again. This is the best dealership to buy a car at.

joelaura

May 4, 2015

Igive the dealership on stemmons frwy,a 5 star rating,Scott went the extra mile and was so helpful,nice,and answered all our questions.I would highly recommend this dealership to my friends and co-workers,I have no complaints,thanks Scott u rock....?

Jesus Arias

Apr 29, 2015

Awesome Staff!! I have recommended this dealership to all family and friends. They got me a great rate and low payment on my truck.

Malibu 15

Apr 29, 2015

This was the best buying experience I have had in years. A perfect gentleman and knowledgeable about the products. I describe everything that I wanted prior to arriving and my situation and the deal was almost complete prior to me arriving. When I walked up he introduced me to my new car and himself.

Shaun Taylor

Apr 28, 2015

I loved the attention I got when I pulled my car into the service center, I was immediately greeted by someone with a warm friendly smile. Everytime I came back the entire staff was all friendly. Jackie was my serivce advisor and she kept me up to date on my car and an approximate date it would be completed. Thank you Friendly Chevrolet for all your outstanding customer service! I will be returning to purchase a new car in the future!

Muniz1062

Apr 28, 2015

Super experience and very good service Alexandro and Mucio cortez help me to take the perfect busyness and I recommended the service 100% thanks for you time and the service

Maritza

Apr 24, 2015

our sales person is awesome! Makes us feel comfortable. If you go to friendly Chevrolet ask for Alex! You won't regret it! He will take good care of you!

Elyscia Hamilton and Anthony Brown

Apr 22, 2015

I was well tooken care of by Mucio Cortez in Finance. He was very patient and worked with me. Very encouraging and straight forward. My salesman Alessandro was GREAT! He ordered my truck exactly how I wanted. He kept in touch with me to give me the status with the truck. He was also honest and straight forward and I as a customer will always respect and want that. I recommend this dealership to everyone I know! Thank you sooooooo much!

Janis Besco

Apr 22, 2015

I have always had prompt, reliable service at Friendly. This time was no exception.

Veronica Lujan

Apr 22, 2015

It's great that while you wait you can get a bite to eat in the cafeteria especially if you hadn't eaten. They said an hour & that's what it took.

jpirkle89

Apr 22, 2015

great experience for the email to the test drive to driving off the lot. Brandon D. was such a great car salesman i would go back to get a new car or truck when I'm ready to do so and he even helped my mom and dad get into two new vehicles for the car note of the one they currently have. friendly Chevrolet is just that friendly and they help you get the truck or car that you are looking for and even will go the extra mile to find what you really desire if they don't have the vehicle you are looking for. i am very pleased with my truck and how easy it was to talk/deal with the men and women that work there. i would definitely recommend anyone looking for a new vehicle to go there to get their new ride.

Helen Dillon

Apr 21, 2015

we had a wounderful experience I will shop their again Jarvis was very helpful he stayed with me to the end. He was nice to my children he was patient kind and friendly. The finance guy forgot his name but he was so helpful as well.

Jonathan Hunter

Apr 21, 2015

We went to another dealership and was not treated with as much hospitality as we were treated here. From the time we walked in till the time we picked up the keys, thr service was GREAT!! One last thing, we had negative equity in our vehicle and you guys were able to make the deal work when another dealership didnt!! Thank you for all you do and did to make our family happy!!!!

Craig Collins

Apr 16, 2015

I enjoy driving my new chevy Malibu and the excellent service that the Friendly dealership has done for me helping to keep my car like new....

Cynthia Matej

Apr 15, 2015

very good service dept advisor kept me informed and fixed quickly

Nicole Smith

Apr 14, 2015

Every single time I come to the dealership I request John Ballard. He is always honest, professeional and takes care of all the proper maintenance by suggesting what's needed to keep my Tahoe in great condition.

gearhead

Apr 14, 2015

I patiently waited one year to order a car that comes maybe once in a life time. I would call the dealership once a month to check on progress. it was always "we'll let you know when they start taking the orders". Well, the next thing I know the time to order came and almost gone when they called. they dropped the ball and we could not get the color I wanted any longer. Upset and disappointed I began the search. Two days and one dealership out of many resolved my problem. Friendly Chevrolet took what could have been a very bad experience and made it great. Thank you so much Jarvis Lacy and all the good folks at friendly.

Angela Penix

Apr 13, 2015

I had a great buying experience, brandon was my sales guy. He had my new Tahoe ready for me when i arrived at the dealership and we went straight back to finance!! I love a quick sale!! Also i was scheduling my car for an oil change as part of the concierge program and was having a little trouble doing so. I called back to concierge and a lady helped me and had a great WHATEVER IT TAKES MAAM attitude. Shortly after speaking with her the service manager (Rich I believe was his name) called me back and told me to bring my car in monday and he would take care of it!! Just want to say thanks to everyone who helped!!

Marlene Servin

Apr 10, 2015

Very friendly and helpful , was able to give me a good deal and interest rate for first time buyer

Kristina Strogen

Apr 9, 2015

My salesperson was Jarvis Stacy. He was great in helping me get the vehicle that I wanted. He was very professional and patient. Would recommend him to anyone to purchase a vehicle from and become part of the chevrolet family.

Tommy Hall

Apr 7, 2015

Very courteous and fast, plenty of inventory. Salesman knowledgable of products and services.

Michah Savage

Apr 4, 2015

Super! everything and everybody was just super!! I've never had anyone to work with me and made it happen, wow!Thank you Jim Crenshaw!

Michael Johnson

Apr 2, 2015

Mr Mark Mingo was very professional through out the process. I'm a second generation Ford customer, but his willingness to answer all my questions has persuaded me to continue to do business with Friendly Chevrolet in the future.

Nelly Urizar

Apr 2, 2015

The service manager, Jorge Medrano, was very helpful, prompt and knowledgeable in very aspect of my claim service. The experience at this dealership was very good and I was very happy with the repairs done to my vehicle. Jorge Medrano was very friendly and kept me updated with every step of the way. They did a great job at Friendly Chevrolet!

14Impala

Apr 2, 2015

My sales associate Mark Mingo represented Friendly Chevrolet extremely well. Mr. Mingo offered my wife and I multiple vehicles to choose from. This enabled us to choose a vehicle that we are truly satisfied with. Because of our wonderful experience at Friendly Chevrolet, we will continue to do business with your company.

Bonita Henson

Mar 31, 2015

Very friendly, awesome service dept. Will definately shop for our next car with them.

Burke Lipscomb

Mar 31, 2015

Always get the best service at Friendly Chevrolet! Cesar Lamadrid is the greatest advisor!

Kevin

Mar 27, 2015

The day of our purchase, we visited another dealership prior to coming to Friendly Chevrolet. We had spent 3 hours, and weren't feeling valued at that dealership. We decided that we prefer not buy a vehicle from them, so we made the decision to leave. It was early evening, about 4:30 pm, and decided to take a look at Friendly Chevrolet. Our salesman, Daniel, helped find a vehicle that fit us. Every step of the process was easy, and the dealership is great. It is a very clean dealership, and attention to detail is phenomenol. The cafe area is very convienent for families going thru the process of purchasing a vehicle. I will definitely send family members, and friends to Friendly Chevrolet.

Toyce

Mar 27, 2015

I had a great experience at Friendly Chevrolet. Mark was very FRIENDLY and knowledgeable about the truck. Would definitely recommend my friends..ThanksToyce Parish.

Sergio

Mar 23, 2015

I would like to thank Brandon Debose for all his help and attention. He gave the help we needed we still can't believe we are in a new vrhicle. Brandon thank from the bottom of our hearts you didn't just help me you helpped my family.You were patient and not pushy you should us your sincerity and dedication and determination to uphold Friendly Chevrolet's name.Overall experience with friendly Chevrolet was exceptional. I will send all my friends and family to Brandon Debose at Friendly Chevrolet. If you need a vehicle and don't want to waste your time come to Friendly Chevrolet and ask for Brandon Debose.

haley

Mar 22, 2015

I love my new Jeep! Was happy it all worked out Alex was awesome an got me in just what I wanted for a decent price!

Daniel

Mar 19, 2015

The dealer took care of all my request and delivered me a great truck at a fair price and the salesman (Jarvis)was very good at my request as to what I wanted on my truck

Betty Alvarado

Mar 18, 2015

Arrived around 9 am the young gentle was nice and courtesy and refer be to another gentle man. Handled my situation very well. No problem. Thanks

Mark Williams

Mar 17, 2015

Complete and superior service, on time and kept me posted as the auto was being serviced.

Jesus Escareno Morales

Mar 10, 2015

No comment!!! Nobody knows what's going on ever They pass you around like a dollar bill.

Nicholas Lopez

Mar 4, 2015

My service advisor joe was great and kept me updated the whole time my vehicle was there. Great job joe

Darrell Herbert

Mar 3, 2015

Better experience then the last very satisfied. time before was very rushed and delayed tremendous improve.

Kurt Crawford

Mar 3, 2015

It has always been a great experience from when I purchase it there to having the service done to my 2002 truck and he is still running great and thanks to all the great smiling peoples that's always saying can I help youThanks Kurt Crawfordp.s. Friendly has it going own

Alejo Rojas

Mar 1, 2015

prompt, accurate , bought both my vehicles from here, have all their maintenance done here also. I trust the people that work here.

Sheteria

Mar 1, 2015

I just recently purchased a car from friendly chevrolet and they definitely live up to there name. As soo as you walk through the door you get a greeting and your made to feel welcome, the car buying process was very simple and took no time, I went in thinking I could never be approved for a car. My sales guy Derrick was very nice and walked me through the whole process and I drove out in a 2014 malibu. I will definitely refer people to come here.

Stephen Craddock

Feb 28, 2015

I was told one thing about my situation and then it turned out to be something else.

Esmeralda Garcia

Feb 26, 2015

Excellent dealership they will help you find what you are looking for i would recommend it to anybody great service. .

Robert Vasquez

Feb 25, 2015

i will say this cause the advisor was geat but i have to say that it just takes way to long to have something done. i will never rate a zero cause i know that its not the advisors fault, shop manager or service manager should have more control over there shop about getting work out and completed.

Karen Mercer

Feb 24, 2015

the experience was a great one and i would highly recommend

Brittnee Berry

Feb 22, 2015

I was greeted by Jules who was extremely friendly, helpful, and accommodating. By far the friendliest staff member I have encountered so far at "Friendly Chevrolet." I hope to be able to interact with her the next time I have to go for scheduled maintenance! She definitely went above and beyond!

Cw33

Feb 22, 2015

Y'all were busy, I understand that, but my overall buying experience seemed a bit chaotic. Would like to see the process a bit more streamlined. It seemed to take a lot longer than I had hoped. Michael was very helpful and the rest of the staff was very friendly.

Maritza

Feb 21, 2015

Alex was great with us! Friendly environment.he helped us so much and answered all of our questions. He was just an awesome guy and friendly. That's why I'm giving him a 5 ??

Amy Gregory

Feb 20, 2015

A few days ago I wrote an unfavorable review of my recent car repair experience with Friendly Chevrolet. I had a side mirror repaired and the end result was less than desired. Within five minutes of posting that review I received a call from Rich, the head of service for Friendly. Within 24 hours I had a loaner car (a brand new beautiful Suburban) delivered to my home and 36 hours after that my car was returned to me repaired properly (washed and vacuumed). They won me over! Thank you Rich, Jason and the Friendly staff.

Jimmy Mitchell

Feb 20, 2015

Great service at Friendly Chevy---Otavio (Elmo) Taleno very helpful and attentive---I was not feeling well the day I was there to make a Corvette trade and he helped me get thru the day with as little discomfort as possible and get me on the road home, which by the way is 2.5 hr drive. That day they were having computer problems and everyone was having trouble but making the best of a bad situation. It took longer than it should but the staff did all they could to make a pleasant day of it. Thanks again.Jimmy M.

Shannan Martin

Feb 20, 2015

Great customer service, Free Wi-Fi, Free of charges/fees, my car was washed for FREE

aorlratsbcglobal.net

Feb 18, 2015

We were looking for a car for our grandson. Since we leave in Odessa, Texas we had to do our shopping by internet. We visited two other dealerships but we were unable to make a deal. I spoke with Brandon Dubose and he was able to help us. He was very helpful. I have dealt with a lot of dealers and this was very pleasant. I will recommend your dealership. And will use your service again. Again thanks Brandon.

Craig Cowden

Feb 17, 2015

I can't remember ever having a better experience with a dealership.....in fact they all go down hill from Friendly (as an example, Park Place Volvo is so bad, I won't go back!). From purchasing the auto in 2013 from Hank Martens to the recent maintenance with the assistance of Kelton Malone I couldn't be more pleased with the prompt service and professional demeanor of all involved......thanks a millionI'll be back over and over

Waltp2010

Feb 16, 2015

When it comes to overall customer satisfaction there is no comparison! Friendly Chevy by far beats out Freedom Chevy! Thanks to Joey and Tim ! You guys Rock it!

Jessica Rodriguez

Feb 14, 2015

Excellent service given by Denise torres.well attended

Pamela White-love

Feb 13, 2015

Ive purchased 3 vehicles from Friendly & also referred others. My sales person continue to check on me even yrs after my purchases. The service department is very prompt & customer friendly. Friendly is their name & Friendly is who they are!!!!

Victor Quezada

Feb 13, 2015

I have been to many dealers but none of them compare to friendly. My car buying experience was a breeze. Best dealer in Texas.

Don Pesnell

Feb 11, 2015

Your employees are extremely friendly and helpful. They definitely want to make sure that I get my repairs done correctly & promptly ! The only reason that I didn't give 5-Stars was bc they did not detail my truck like they said they would, during my repair visit.Thank you, Jeff Peznell

Joel W

Feb 11, 2015

We've been doing business with Friendly Chevrolet since 2002 when we purchased our first Tahoe. We also purchased a Suburban in 2005. From sales to service, they continue to earn our business. The dealership remodeling is awesome and the recent investment in their service department shows their ongoing commitment. John Ballard is our service adviser and always takes good care of us!

Jacob

Feb 8, 2015

The Friendly Chevrolet staff went above and above. Oscar Miramontes was very easy to deal with and I could not have asked for a better car buying experience.

Marty Herrera

Feb 6, 2015

JOHN BALLARD WAS GREAT,I COULD NOT EXPECT MORE !!! KEEP IT UP.

Michael Chung

Feb 6, 2015

I just want management to know that your Collision Center Advisor Jorge Medrano is #1 in my book. First of all, he coordinated a tow to the shop and forwarded me a loaner vehicle for 1 week before liability was accepted. This was awesome because I was in a stressful situation, but he made everything seamless for me. Then he did a great job conveying, to the opposing insurance company, my vehicle's damages and safety concerns. Usually when repairs are done, junk parts or inferior like kind and quality LKQ parts are used that don't fit right. He made sure only GM parts touched my Camaro. It's also nice to know that every panel that was damaged was just replaced and not puttied up. Very little body filler was used in the $9,300.00 job. I bet only a couple of table spoons of body filler was used.He continually kept me updated, and explained how his staff would install each part. I'm the kind of guy who loves to know the nitty gritty down to the finest detail. I was very impressed with the final product. It nice to know he believes in fighting for his customer in getting proper work done.I purchased my car at Friendly last year, and I will be loyal to them. Great service with care is priceless. By the way, Jorge is good old fashioned likable. Also, thank you to all the bodywork men that made Jorge look great.

Quatesha Kern

Feb 4, 2015

Overall Friendly Chevrolet is the place to purchase a vehicle. They specialize in getting you the best deal and providing financing. The service and sales department work together to keep their customers more than satisfied.

Laura Morris

Feb 3, 2015

Service was excellent from the initial appointment call with John to the valet runners. John followed up with me on Monday to let me know the issue with my car and how they would resolve this issue. John called as soon as my car was finished. I arrived to have John go over my service report with me again and the valet to get my car right out to me.

R R

Feb 3, 2015

Very helpful, friendly, they met our expectations..

Roberto Guzman

Feb 3, 2015

The staff at friendly Chevrolet live up to their name friendly. Jewel's I believe was her name greeted me upon driving up to the service center was extremely helpful and kind. I will continue to take my camaro to get serviced there and it was where I have purchased my 2007 Chevy Avalanche as well. They are very nice!!! Thank you Friendly.

Bob Sambol

Jan 29, 2015

My Service Advisor, Jackie Orihuela was the reason that I recommend Friendly's Service. The State Inspection machine was broken and she made sure I knew when to come back and complete my service. I am in a service business and she is a very valuable employee.

Fidel Pastor

Jan 29, 2015

Had a great experience when purchasing my new truck from Friendley, my sales agent Rene was very helpful from beginning to end. Thank you

Gary Bradshaw

Jan 28, 2015

the service was excellent, but when i bought the car i was promised a free loaner car would be available when necessary. i scheduled my service appointment in advance, but when i dropped the car off they said no loaners were available due to some gm fleet deal. that's not my problem, i was promised something that was not delivered upon, even though i scheduled in advance. do you really think i'll recommend your dealership to others or even consider this dealership for future purchases.

Jessica Rubio

Jan 28, 2015

I love the atmosphere! Everyone is friendly there! My service advisor Denise Torres was amazing! I will definitely continue to bring my Chevy to friendly chevrolet!

Mary

Jan 28, 2015

In and out on repairs! Great sales team! Very clean facility, classy! Love that dealership!

Darin Mccray

Jan 27, 2015

The service was very Friendly and Helpful! The people were all we'll knowledgeable about their job.

Gavin rust

Jan 27, 2015

Service was fast and I was happy with my experience.

Vernon Mayes

Jan 27, 2015

My exexperience was awesome quick a and easy great job Mr.Malone service rep.

Cari

Jan 26, 2015

The staff is always friendly. And the service is fast.

Gary Baxter

Jan 24, 2015

Oscar Miramontes did an excellent job of selling us a truck. every aspect of buying the truck was good. thanks Oscar.

double R

Jan 22, 2015

I always have my Chevy vehicles serviced at Friendly Chevrolet. They always take great care of me and my Chevy.

Mary Thornton

Jan 22, 2015

The salesman, Danny Lopez, was really nice. There was no hassle purchasing my Corvette. We were provided a voucher for lunch while we waited to pay for the vehicle. When I picked up my Corvette, the young lady was pleasant and helpful teaching me how to operate the touchscreen and other features.

Aaron Power

Jan 21, 2015

I was treated with respect and warmth. I felt like my sales guy, Beaux did a great job of meeting my needs with my wants and coming to a mutually agreeable combination of features/price for the new truck. I love it and feel like I've been treated like gold from the moment I started the search to the end. I even got a call a few days later from the sales manager asking how my experience was and checking in to see if I needed anything. Great experience overall.

Gerardo Cruz

Jan 21, 2015

Nice people and very helpful, and now waiting on tags , have not got a call if they have came in yet

Adrienne Rosenberg

Jan 20, 2015

The staff was extremely helpful, from check in to check out - especially Kelton Malone who made the whole process very efficient. Thank you!

davidS

Jan 20, 2015

Friendly Chevrolet has just been AWESOME. When I needed a specific vehicle, they didnt try to sell me something that I didnt want; they offered to order it for me to meet my needs. All of the staff was very helpful and patient and the actual purchase of the vehicle was the most stress free buying experience Ive ever had. Then when it was discovered a specific option wasnt available from Chevrolet for my vehicle, they provided their own solution! I am a satisfied customer!

Juan Padron

Jan 19, 2015

Denise was my service avizor she was great i will definitly will come back and .work with her.

Keysha

Jan 17, 2015

Over the past year we have purchased 2 vehicles from Daniel Ramirez. He is kind, personable and always willing to answer our many questions. Other dealerships made us feel like we had wasted their time if we didn't make a decision right then Daniel has made the process very easy and stress free. We've made him the family car-salesman, and we'll be back in the future to work with him again!

Fidel Pastor

Jan 16, 2015

Had a great experience in purchasing my truck. Thanks to Rene the sales rep, went above and beyond in helping me. Thank you Sir.

Ken Morgan

Jan 16, 2015

came in for service oil change and tire rotation they got me in and out very quickly and done a great job washing and cleaning my truck up after the service.

JM

Jan 16, 2015

We are very happy with the deal and service we received from Jim Crenshaw at Friendly Chevrolet when we purchased our 2015 Chevrolet Equinox and highly recommend him.

Lataucha Williams

Jan 14, 2015

I really enjoyed my experience with Jarivs Lacy at Friendly Chevrolet would recommend this dealership to everybody

jbear855

Jan 13, 2015

Alex Reyes and John Butler did an excellent job of finding me a vehicle in my price range. After finding the truck I wanted my friend and I were served free lunch from there cafe while the financing was completed. I highly recommend Friendly Chevrolet to anyone looking for a new or used vehicle. These guys were great!Thanks,Bear

c. moseley

Jan 10, 2015

This dealership will go the extra mile and a half to get their buyers what they want. This dealership did not jack up the MSRP for the new 2015 C7Z Corvette, rather they sold it with its factory installed options at the window sticker price. Their assessment of my trade in value was very fair. I will get my next Corvette from this dealership. Friendly Chevrolet complete staff embody friendliness.

Vicenta Cuevas

Jan 10, 2015

I took my car in for an oil change and because 2 of the door locks didn't work properly. When I dropped it off the guy tested the locks and noticed they didn't work, but when I picked it up they had only serviced one and not both?! They told me that they had not seen any malfunction on the lock...I come home and nope, is still not working. Customer service from Denise was super though. Better experience than previous one. Thank you Friendly Chevy!

Joseph Wagner

Jan 9, 2015

Our first service rep wasn't a Corvette guy and it showed when he locked the keys in the car. The second guy was great and took care of of our every need. Repairs were done when promised. Only improvement I would suggest is returning the car with the seat back to its original position. Mine was so far forward I couldn't get in the car until I adjusted the seat. Also almost every setting was changed, but that could be because of what was repaired (we'll see if it happens next time...).

Lorena

Jan 7, 2015

If you need to speak to an advisor Drew is the person to see.

Mark Villalon

Jan 7, 2015

Best fix ever was adding your little deli, man o man how handy did this come in. Thumbs Up.

Phyllis Isaacs

Jan 7, 2015

Everything seemed great at the time, but when I got my car back, the seat adjustment and display had all been altered, and it took me awhile -- and the owner's manual -- to get everything back the way I wanted it. Also, when I got home, my son saw me drive up and pointed out a small piece of what I think is rubber hanging down on one side of the bumper. It must have somehow gotten torn loose during either the oil change or the tire rotation. Nevertheless, everyone was very nice, the work was done quickly, and the car was very clean when returned.

hoganshero

Jan 6, 2015

My mom is a bit picky and old fashioned. None of us enjoy being hassled and harassed into buying something we're not comfortable with. Once we met Daniel Ramirez we knew that he was our car salesman! He is kind and personable and doesn't pressure you into a purchase. The dealership is also really well staffed and managed. I know it's corny, but they are actually a friendly dealership. We've bought 2 vehicles from Daniel, and will be purchasing another this fall.

wheeler

Jan 5, 2015

God sent Elroy to help me obtain my 2015 Malibu. My car motor needed to be rebuilt. I wasn't sure what to do. Elroy told me you will take care of me and he did. Thank you Mr. Raymond

Jl Anderson

Jan 2, 2015

My visit took much longer than I initially expected, but in the end it turned out to be for the better.

Fervent

Dec 30, 2014

From the beginning of inquiry, Mr. Lacy was very responsive in providing inventory details. The length of wait was extremely long...very busy establishment. The team was very welcoming throughout the building. I'm looking forward to doing business with Friendly Chevrolet. "Camaro 2LT"

David Baier

Dec 25, 2014

I felt like the service department went out of their way to take care of me and my vehicle. Thanks.

Ed Flanagan

Dec 24, 2014

Both the salesman and sales manager did a great job. There was a misunderstanding about our price agreement and it was taken care of the next day.

Ms. Morales

Dec 24, 2014

I always take my car to Friendly Chevrolet for service regardless if it is a minor or major repair. Mr. Ballard provides excellent customer service! The waiting area is clean and employees utilize their time wisely. Thanks Mr. Ballard you are the reason I always recommend Friendly Chevrolet to family members.

Robert Parker

Dec 19, 2014

Jimmy made our buying experience a fun time . That day we bought a suburban and a Tahoe very happy with both.

Carlos Ruiz

Dec 17, 2014

I had a pleasant experience at friendly Chevrolet. Elmo taleno helped me out. He was super helpful, he was busy between helping me and also helping 2 other customers at the same time. He showed me vehicles that I was actually interested in, he wasn't trying to just sell, he genuinely took interest in helping me find what I wanted. At the end of it all, I drove out of there with a new vehicle and a smile on my face. I definitely recommend this place to everyone.

Kenny Crumbley

Dec 17, 2014

Service attendant did a great job, keeping informed and taking it personal.This means a lot to a business owner.

Patricia Sandoval

Dec 17, 2014

I had a very great experience purchasing a 2015 Equinox. I really appreciate how easy the whole process was. Gustavo was awesome in the assistance he provided me with purchasing my new ride. I highly recommend Gustavo to anyone who are considering purchasing a vehicle.

Roy Reagan

Dec 17, 2014

Great service they do a great job at this dealership will use and refer them always

emilyproctor1

Dec 15, 2014

I had a wonderful experience working with this dealership to purchase a new car- Daniel Lopez was especially helpful and I would highly recommend going to see him!

Clarence Null

Dec 13, 2014

Everyone was friendlyService was greatDid not take all day

Alfred Kyle

Dec 12, 2014

Could not have been better. The process was smooth and made me very comfortable.

Nicole Black

Dec 10, 2014

My recent car experience was really GREAT! My salesperson was very helpful and courteous doing the whole process. He also made himself available even when i had questions about my purchase way after work hours. Jorge Solorzano went over and beyond and i would love for him to assist me in the future whenever i decide to trade my vehicle. Also prior to me coming to this location, i visited another chrevrolet dealership and they came across to be very pushy and i didn't like that at all but Friendly Chevrolet was completely opposite. Thanx for making my car buying experience pleasant

Jack Gresham

Dec 9, 2014

Friendly is the word. You guys are great. This time took a lot longer than usual but, I was able to eat something at the cafe and go online to get some things done. Its always a pleasure to do business with Friendly.

Robert Smith

Dec 5, 2014

Overall a good experience. Everything went as expected. (that's harder than looks)

Tabitha Coleman

Dec 5, 2014

Great service and repairs done well. He gave plenty of information along the way as well as updates about the repairs being done.

Ralph Attwood

Dec 4, 2014

From the time that I walked into the showroom until I left, the entire staff was always smiling. I was greeted by Jarvis with a hand shake and a how can I help you. We had previously talked on the phone and he already knew what I was looking for.He found the truck that him and I had talked about. I took it for a test drive and was very pleased with the way it handled. After returning from the drive I informed Jarvis that another dealership was offering ten thousand dollars off the sticker price. He went inside and informed a manager what was taking place. The manager came outside and told me that he would do everything he could, to get me in the truck. After less than ten minutes Todd came back outside with a price for the truck, a hand shake with a smile and I drove away grateful and happy with everything and everyone. Thank You Ralph Attwood

Roberto Requena

Dec 4, 2014

I was very satisfied with the people and my service advisor. He was courteous and very informative on my recalls called on my vehicle. Need more people like this in service. Very hard to find people who take time to go above and beyond for customers. Thank You Cesar Lamadrid. 2 thumbs up!!!!

Ladislado Garza

Dec 3, 2014

I purchased a chevy malibu. The salesman was fast and friendly. I would definitely recommend Friendly Chevrolet.

rksmith1473

Dec 2, 2014

Excellent service by Scott answered all my questions and was able to get the truck ready for a quick review. Friendly came up with an innovative solution where they included a camper top in the package, and took care of installation. A real time saver.

gcalvillo6504

Nov 30, 2014

Awesome! Customer service and smooth transaction. Highly recommended Spoke with Chris Snyder and he help me and I was very happy with my new vehicle ...

Harold Toliver

Nov 27, 2014

THANK YOU ALL AT FRIENDLY CHEVROLET CO. JIMMIE L. CRENSHAW, DAVID SMITH, JIMMY SCALES, ANNA,

John Crew

Nov 25, 2014

Always are efficient with my time!! Details of repair and suggestions are always spot on as well as the personality that Cesar la Madrid brings to the table is a delight. Most of all, the continuity of the record keeping and personnel is comforting.

Audrey Coleman

Nov 24, 2014

I always go to Friendly Cheverolet to get work done on my car. They do a good job and have a knowledgable staff from the greeter to the mechanics. You never feel inconvenienced. Thanks Friemdly Chevrolet staff for all you do.

Richard Babin

Nov 24, 2014

Oscar (and the other staff) at Friendly Chevrolet (Dallas) were a huge help.As for Oscar, I had a lot of questions and he answered them quickly and effectively using various communication forms (cell phone, email, text messages, etc.) -- he even answered my questions during weekends (Sunday included)and even late week nights; thus, making my purchase (2015 Corvette)a very satisfying and rewarding experience, indeed !!!

Harold Toliver

Nov 23, 2014

THANK YOU JIMMIE L. CRENSHAW ll,DAVID SMITH YOU ALL HELP ME GET WHAT I WANT! I AM HAPPY!!!

Christy Highsmith

Nov 19, 2014

I had an AWESOME experience at Friendly Chevrolet. Buying a new car can be very stressful but everybody made me feel at ease & comfortable while going threw the car buying process. I would ABSOLUTELY recommend Friendly Chevrolet to anyone looking to purchase a new car!

Earnest Starnes

Nov 19, 2014

I've done a number of trades at Friendly. Always a good experience - why else would I come back?

richard.sawyer.5811

Nov 19, 2014

They were very helpful treated us with respect and even bought us dinner I will keep coming back to them for my vehicle best experience ever A1!!!!

Jeff Files

Nov 18, 2014

I purchased a vehicle from Oscar Miramontes with Friendly Chevrolet and I have to say I'm not impressed. He was friendly, I will give him that. The purchasing experience is much greater than friendliness and that is where the dealership fell short. The car I purchased had cosmetic flaws in the exterior and interior, including ripped stitching on two seats, a loosely hanging front fascia/lip due to the 3M adhesive wearing out, wind noise and water entry from the sunroof and a broken clip for the front bumper fitment. Not only would they not put any of these items on a We Owe, they wouldn't help when less than forty-eight hours later, I called about the manual transmission locking up from a worn Master Cylinder AND the transmission is slipping. Oscar said he'd see what he can do and here we are, a month after that promise, not a single call. My plates came in, Oscar said he'd follow up and let me know when they're in. He didn't. I got a call from a Pre-Owned Manager I hadn't dealt with, David, who asked if I wanted them shipped, or if I'd prefer to pick them up. Living an hour away, I chose the former. A week and a half later with no plates, I call back and the plates were never shipped. Friendly Chevrolet will help you choose the car you want, but good luck getting any - ANY help after the sale. You will be promptly ignored.

ladytdg66

Nov 18, 2014

Best car buying experience for me.. ever!Thank you to Oscar Miramontes and Marty Herrera!You gentlemen are the best and I appreciate your help!No pressure, no stress, quick and efficient!Buy your next vehicle from friendly Chevrolet!You won't regret it...

mwgage06

Nov 17, 2014

Called service department 11/7/14 to set an appointment to work on some minor issues under warranty, plus do my alignment and oil change. We set the appt for 11/17 as this was the first day available they could give me a loaner. I show up on 11/17 and there are no records of me AT ALL. I was told to ask for Drew so i talk to him and all he can say is sorry, you can bring it back in tomorrow. No discounts, no nothing. I bought my car here too. This isnt a short drive for me either. Had to miss some work as well. The front office girls are very unorganized, unproffesional, and just frankly dumb. you get what you pay for friendly chevrolet.

ChrisY

Nov 14, 2014

Let's start off by saying that Dora greeted me with great customer service and took care of me very well. While I waited Denise' Jessica' and Angie kept checking on me making sure everything was okay . I will keep coming back not only because of the car services but the welcoming hospitality Dora and the rest of her staff showed me. Thank you

Mary Perkins

Nov 14, 2014

Working with Beaux at Friendly was the easiest vehicle purchase I have experienced thus far. The staff there is absolutely amazing, so nice and very knowledgeable! There was no stress and I was in a low pressure sales environment. The prices were reasonable and they were willing to work with me. It was definitely refreshing shopping with Friendly and I would highly recommend letting them help you with your purchase!

Michael Winton

Nov 14, 2014

Great customer service and experience! I will be a customer for life. Thanks to everyone who helped in my experience. Chris Winton

ksmith70

Nov 14, 2014

Jim was awesome to work with. Got me everything I needed in my car. The best buying experience I've had buying a car. Thier not pushy and they know what their talking about.

mary2822

Nov 14, 2014

Buying my new Equinox from Beaux was hands down the easiest shopping experience I have had. The process was quick, efficient, and exactly what I was looking for! Very low pressure, no stress, and customized. Prices were affordable and they certainly made sure I was getting the best deal for my vehicle in the area! The entire staff was great- very helpful and knowledgeable as well! I would strongly recommend buying from Friendly Chevrolet.

enmarish

Nov 13, 2014

Great experience, first vehicle bought at this dealership. I will recommend thsi salesman and dealership my friends, family, and co-workers. I purchased a crew cab, big body, bow tie, Aeeee!

Elroyce

Nov 12, 2014

Over all buying process was ok but one price was on the car but was charged another price that was higher.

Carmen Santos

Nov 11, 2014

My only concern was that I had put in a request for a recall part and was told that I would be called when the part came in, two months passed so I finally called to find out the part was there. Disappointed I was not called like I had been informed I would.

Regina Taylor

Nov 11, 2014

Alexis Munguia-reyesI chatted with this saleperson, set up appointment same day & drove off with 2015 Camaro exactly what I wanted. I was very impressed by this young salesperson, He was very friendley and polite through the entire process of purchasing the vehicle.

Mr. Ramirez

Nov 6, 2014

Very informative on what was wrong with the vehicle.I was able to ask what all did they discover when fixing my vehicle and the service rep Frank informed me of everything performed by the service department.Great communication between both departments and onto the customer. Thanks Frank!

Elizabeth

Nov 5, 2014

Amazing customer experience. Friendly Chevrolet defiantly owes up to their name. Once I walked in I was welcomed and treated like royalty. So thankful and grateful for their experience in car buying. They defiantly go over and above then any other car dealership. Thank you again Daniel.

Daniel Smith

Nov 4, 2014

Couldn't ask for better service.my service assistant told me when my car would be ready and it was. Great Dealer and friendly and courteous people walking around.That could be contagious .

jkbull56

Nov 3, 2014

Michael was very helpful and made buying the new truck easy. No pressure sales. I would come back again, and recommend them to anyone looking to buy a new car.

lorenaguadron

Nov 3, 2014

I want to thank my sales person Alessandro/Marty for going over and beyond to get me in the car that stayed in my budget. The experience from the time I walked in to the time I walked out in my new car everything was excellent. I would recommend this dealership to everyone looking into getting into a new car.

ccohens

Nov 1, 2014

Placed order for a build for me only,what a great experience,luv my vett!!! Scott Stinson was great!! will always support Friendly,you deserve it!!

HAROLD TOLIVER

Oct 31, 2014

JIM L. CRENSHAW II HAD A CERTAIN COMFORT HELPING ME WITH DAVID SMITH INPUT. I AM PROUD TO BE A FRIENDLY CHEVROLET CUSTOMER. THIS MAKE MY 7TH VEHICLE I PURCHASED FROM FRIENDLY CHEVROLET!! AND THEY ALL HAD BEEN AN GOOD EXPERIENCE.

Cynthia Rambo

Oct 28, 2014

My experience with Friendly Chevrolet is awesome. I will not take my car any where else

Ely Reyes

Oct 28, 2014

Everything ran as smoothly as possible I told them what I was interested in and they took a credit check told me what was available and the best priced car too. I picked one got in got out quickly and great service kind sales person also the finance dept manager stayed late after work to get the deal done thanks!

Miguel Salas-flores

Oct 28, 2014

Good and friendly service and friendly people will recommend every body

Judy Bullard

Oct 23, 2014

John Ballard provides excellent service. I hope you can find a service manager that provided the excellent service Louis provided. He made customers feel each one was important.

Margarita Lopez

Oct 21, 2014

I had a great buying experience at Friendly Chevrolet! I love my new 2013 Cadillac CTS and Daniel Lopez was the best salesman ever! Yall go check out this amazing facility and visit Daniel Lopez for a great deal and awesome car buying experience!

Wilie Toliver

Oct 21, 2014

I enjoyed the perfect presentation and they was so helpful and new what he was doing will tell my friends about my trip to the dealer ship

Carrenza Randon

Oct 21, 2014

I was blown away by the professionalism of the entire company. My rep made me feel comfortable without the added pressure that comes with buying a new vehicle.

Ken Morgan

Oct 20, 2014

Very quick, fast and efficient and got the job done right the first time...

Katie H

Oct 16, 2014

WORST EXPERIENCE. NEVER GOING BACK.After going to Friendly many times for various services and maintenance, I decided to go back. I had Friendly replace a part in my car and then the problem came back within a week! When I took my car back in to Friendly, they claimed that this was a completely different problem and that I needed another part replaced for ANOTHER $500. After arguing with the service advisor for a good 30 minutes, I decided to pick up my car, declining Friendly's service. The advisor tried to tell me that because this was a new problem, I would normally have to pay the $160 fee for the diagnostic test that had been done, but that they would do it free of charge. Don't act like you're doing me any favors dude because, no matter how many different ways you try to explain it, it was the exact same problem!! After much more arguing, the service advisor said that my car had *magically* reset itself and the problem no longer persisted, but he still recommended that I pay the $500 to fix the unbroken part for good measure...YEAH RIGHT. All in all, it is clear that Friendly's employees are more concerned about making a commission than helping their customers. And Friendly is most definitely the wrong name for this company--the service advisors as well as the girls at the concierge desk are far from friendly. And just to add fuel to the fire, you would think that after working with the same service advisor for over two weeks on the exact same issue, that he would be able to remember your name or at the very least, look up your car history to familiarize himself with the problem, but no. Frank (service advisor) had no idea who I was and did not remember what the problem was with my car--he finally looked up my car history a good 10 minutes into our phone conversation and goes, "Oh! I remember who you are now!"...Really? I know you work with a lot of customers, but it had been less than a week and I had left him numerous voicemails (none of which he responded to) explaining my situation. And the icing on the cake, Frank kept calling me by the wrong name even after being corrected AND having my file in front of him! You really know how to make the customer feel appreciated, Frank. Needless to say, I will never go back to this dealership. They totally ripped me off--I didn't even need the first part replaced in the first place and then my car just reset itself and everything was fine? What a joke. There's $500 that I'll never get back.

Homeplate

Oct 14, 2014

Service dept person was knowledgable, just repair estimate was way , way out of line, my estimate was over $4000 for the needed repairs, I was able to get the repairs done elsewhere for $1300. So I decided to keep that other $2700 in my pocket instead of the dealership's

Milton & Patricia Williams

Oct 13, 2014

Very quick and friendly service.Thank you so much for your assistance. Your staff provided the quality service and we really appreciate it.

Scook7819

Oct 12, 2014

Oscar at friendly Chevrolet was awesome!! We looked at many different finance options and Oscar helped me with the the best option with the lowest monthly payment available. The whole experience was painless and I will definitely be a returning customer.

Erica Fritz

Oct 11, 2014

I would highly recommend Jimmie Crenshaw to any of my family or friends!

Tiffany Williams

Oct 11, 2014

From the time I got an email to the time I walked I. And to the time I drove off everyone was super nice! Especially my sales man kelton! Super great!

lore09

Oct 9, 2014

Had an awesome experience. He explained everything very well about each car that was showed to us. Showed us our best options according to what I was looking for and never pressured me into something I didn't want.

Jennifer Craig

Oct 8, 2014

I loved it. My salesmen Mr. Jimmy is so sweet, he was very attentive and made the deal was done.

D'Andre Mobley

Oct 7, 2014

Alex was the best salesman I've ever had. I will definitely return if he's there.

Diann Harper

Oct 7, 2014

I took my car in for oil change and a vibration. Barry helped me. He was very good. He gave me a rent car and call me a few days later to pick up my car. The vibration is still there but he said he did everything he could think if to find out what's causing it. The experience was very good. Barry was extremely helpful.

DMAC

Oct 3, 2014

Everything was fine with overall experience with Friendly Chevrolet.

Lee Jennings

Oct 3, 2014

Everything was great... Everyone was so helpful. All my repairs were done in a timely manner. The dealership supplied my rental car with no hassle.

Pricsilla Evans

Oct 2, 2014

Perryton really excellent job on my service on my truck

Jarika

Oct 1, 2014

I was trying to see if could even get approved before. Come into the dealership and the dealer and I emailed trying to make it happen, but as soon as I filed out that financial paperwork he never emailed me back if I got approved or not. It was about a week I emailed back making if I did or not and still no reply. How are we supposed to know....all I simply needed to know is if I would need a co-signer just like the car I have now. Scale of 1-10 5

Al Moreno

Sep 30, 2014

Sales personel do an outstanding job in accomodating its customers during and beyond the sale.Service department leaves a lot to be desired. The intention of good service is good, but delivery and followthru is lacking. Basically, once the repai is done, they dont care what happens. No updates on the repair, I had to call every day to followup, and the car sat in the garage for a week before a simple fix was performed in a few hrs.Very disappointing experience with SERVICE DEPARTMENT

Shannan Martin

Sep 26, 2014

great customer services, friendly, clean environment

ashlieespinosa

Sep 25, 2014

Everyone we came in contact with during our visit has been exceptional! Alex Reyes and Mucio were both a pleasure.

Willie Williams

Sep 24, 2014

Been a customer since 1999, have bought 3 vehicles and would again.

Chelle Mcclain

Sep 20, 2014

Friendly Service Representative John Baurer is absolutely wonderful to work with!!

LauraMooney

Sep 19, 2014

My sales rep was Scott Stinson at Friendly. He bent over backwards to find me the car I wanted and to help me make it possible. I never felt pressured to buy. He explained all my options and I felt he was extremely helpful and enthosiastic with my purchase.I am so excited about my new car and especially the Concierge Plus program at Friendly.I will recommend this place and this sales rep to all of my friends.Laura MooneyNew Camaro Owner

GE

Sep 18, 2014

Pretty frustrating when you go through all the details, setup an appointment and then the salesperson is not available. Next, when you do deal with a salesperson, you are sitting in the middle of the sales room as if you are in detention. The new salesperson was not given all the prior information so a bunch of time was wasted going through all the details again and options on my trade in(which he still neglected when generating a proper trade in value). Towards the end, the salesperson seemed to lose interest and it showed. He seemed distracted and completely disappeared during the paperwork process. I never saw him after we agreed on price which to me is unprofessional. I should have walked away because I was not satisfied in the end.

Laura Temple

Sep 17, 2014

My husband got a 2014 Camaro ZL1. The staff at Friendly was very helpful in getting the car and making sure my husband was completely satisfied.

Rodriguez13

Sep 17, 2014

Mr. Johnson was very helpful, he provided quality customer service. Got me exactly what I wanted & drove out with my car! Thank you! I recomend him. I can now say I was helped better than ford!.

Freddie Runnels

Sep 16, 2014

Elmo was very professional, kind, and courteous.Once I told him about my situation and what I had he went to work telling me what friendly had to offer ad's it all came together and now I am enjoying my new truck.Thanks Elmo

Lorenzo Rogers

Sep 8, 2014

I gave Friendly Chevrolet a call Saturday morning about a listing for a 2014 Camaro SS they had for sale and since I lived out of town I wanted to make sure they still had it. The sales man, Danny, got back to me ASAP with the good news and I made the 2 hour drive to meet up with him. Even though he was swamped with other customers he showed me great attention. They gave me great trade in value for my used Camaro SS and even came down on their price and threw in some extras. This dealer will always get my referrals and my business.

Efrain Espinoza

Sep 3, 2014

The best dealership, Service an excellent people, Cesar Lamadrid excellent servce advisor, I really recommend this place to all my friends and family.

shonjohnson

Sep 3, 2014

Saturdays are busy for this Dearlership, the wait was worth it, I was BLESSED to drove off in a 2015 Tahoe, I want to thank Justin and Derrick for you help. I'm loving the truck and appreciate the business.

galehill

Sep 1, 2014

Everybody that helped me were very helpful and courteous to me. It was a good experience.They took the time to explain On Star and Bluetooth calling, which I had not had before.

LimeSpark

Sep 1, 2014

I've literally purchased over a dozen vehicles (through dealerships) and this was absolutely the best experience I've ever had. Period. We purchased a new 2014 (Lime Green!) Chevy Spark as a little affordable commuter and couldn't be happier with it. Every single employee we worked with was friendly, knowledgeable, honest and accommodating of my hectic work schedule. The process was quick and easy...none of the run around or typical games that make purchasing/financing a day long nightmare. We won't be needing another vehicle for a good year or two...but when we do, we won't hesitate to stop by Friendly first.

April B

Aug 28, 2014

I will be going back to Friendly Chevrolet again for all work on my Traverse. They are truly the best and the only "non-luxury" dealership I know that offers full concierge service. I've never had such an awesome experience with ANY Chevrolet dealership.

eddiety_69

Aug 21, 2014

My entire experience was great at Friendly. My salesman, Jarvis Lacy, took his time and explained everything to me about the process,gave me a tour of the facility and even bought me lunch. He needs a raise...lol...good job!

Andy Shea

Aug 19, 2014

Friendly Chevrolet is correctly named. The experience my wife and I had in purchasing a 2014 Traverse was GREAT! Everyone we came in contact with at the dealership was very Friendly and helpful. Hey, they even fed us lunch in the Corvette Cafe. Good food too!All in All, I would say if you are reading this and you are looking to purchase a new vehicle - check out Friendly Chevrolet, you won't regret it!!!

gloria.turner.739

Aug 18, 2014

!! I rate Friendly Chevrolet the at 100% for Customer Service, Professionalism, and Hospitality. My Sales Person Mark Mingo was AWESOME he did not MAKE any PROMISES that he could not KEEP.. The finance guy Mucio was very informative and patient with me when he explained my contract and the TERRIFIC Customer Care Package with FREE OIL CHANGE, CAR WASHES and Much MORE!!! They really live up to there name FRIENDLY!!! If you want a GREAT CAR BUYING EXPERIENCE call my NEW FREIND.. MARK MINGO at Friendly Chevrolet #I'm a PROUD OWNER of 2014 Chevy Malibu

Greg

Aug 15, 2014

Purchased my 2014 Siverado High Country from this dealer with mixed feelings initially. It is not easy for me to get to from my home. However, it was a great decision and the inconvenience of location has been more than offset by the experience and customer service. My sales associate (Josh Gary) was great, no pressure and accommodated every request. The buying process was straightforward and even the dreaded trip to the finance manager was actually enjoyable and low pressure. They did what they said they would in a timely, efficient and straightforward manner and I was treated fairly. Since purchasing, I have had my truck serviced twice and both times has been perfect. Great communication, process easy and my service advisor is AWESOME!(Drew Rampy) . The concierge service is very convenient and the loaner vehicles are great! I see my self being a Friendly customer for a long long time!

Almoreno1975

Aug 14, 2014

Sales man was a nice and professional young man, however, when it got away from him, to the managers hands and financing, the whole deal fell apart. The old thinking of dealerships doing the "ol switch-eroo" at the very last minute, is alive and well.I probably would've purchased the car IF they would've told me upfront the conditions and payment. Since they tried to do something shady, they ended up keeping that "brand new, 2 yr old camaro".A reminder that dealerships will say anything to get you into the car, you like it, then convince you to do something else. In my case, I was firm and did not move $1 off the original deal. I didn't need to BUY a car, but they sure needed to SELL a car. If they like cars sitting in their lot, not willing to be flexible...they can keep it. Plenty of other Chevy dealerships I can get a car like that from...AND cheaper.Thanks Friendly Chevrolet...for waisting my time.

Katngjenkins

Aug 8, 2014

Danny Lopez and Mucio Cortez are the best. Both Friendly and did everything possible to get us in the vehicle we wanted.

gilvette

Aug 8, 2014

This dealership excels in all areas when it come to purchase a new car! I will highly recommend this company. The owner must be doing something right.

JRoss

Aug 7, 2014

I purchased a brand new car in February of 2014. On April 10th during routine maintenance I discovered it was involved in a recall and was originally told it would be fixed in 3-4 days. As it turns out the part was on national back order and they increased the timeframe to 1-2 months. After the third month of not hearing anything from them and repeatedly making calls for updates I was told they ordered the wrong part for my car and they didn't have an ETA for the new part to come in. Fast forward another two weeks, I went to the dealership and asked to speak with their sales manager to address my issues with the way they handled the issue. Ordering a wrong part that ultimately delayed the car by 2 months was unacceptable and I asked that they allow me to trade the car in and purchase one off the lot. I was tired of paying for a car I couldn't even drive. They agreed that's what needed to be done and set me up with a salesman. From there we went and picked out a car, test drove it, and settled back into their lobby. After being there for 3 hours the sales manager came back and said that they were not able to help me with the car and that they'd reach out to GM to see what my options were. A week later after not hearing anything once again I was told to start the process of seeing if the car would qualify for the Texas Lemon Law. A quick Google search proves that recalls do not qualify. Im not sure why a car dealership would recommend that option. Basically I need to contact a lawyer about a law that wouldn't help in my situation at all. However, the message now seems very clear. They have no desire to help at all and wanted to buy time so they could fix the issue that should of been fixed ages ago. So a few days short of FOUR months, I received my car on 8/6. The car was incredibly dirty inside and out. Somehow pollen and dirt had actually gotten on the inside of the car. It was obvious it had been sitting outside most, if not all, of the time it was there. They made absolutely no offers to accommodate for the way they handled the mistake and I think they probably handled it pretty well which is the sad part. But when a company is saving money, why not?

brandy.morrison

Aug 7, 2014

I purchased a 2015 Chevy Tahoe on August 1. My sales guy Osvaldo Banales was AWESOME! We came in from Longview, TX and it was worth the drive. He took care of business and got me the vehicle I wanted. He showed my family & myself excellent Customer Service. I have already referred Osvaldo & Friendly Chevrolet to my family, friends & co-workers. The price I paid for my Tahoe was 10,000 less than prices in East Texas. The Finance Consultant Damian Alvarez was AWESOME as well & very down to earth. Osvaldo Banales & Damian Alvarez were my "Dream Team"! They got me in the vehicle I wanted, showed Excellent Customer Service & were very Down to Earth. Thank you Osvaldo for keeping your word on getting me into the vehicle I wanted! Five Star Service with a Smile!!!

craigcollins

Aug 4, 2014

I wanted a new Malibu and also needed it to fit my budget i checked on line for Friendlys Malibu inventory and saw several cars that may fit what i was looking for i called and spoke to Breck Lowe and was able to make an appointment two days later he had a nice 2014 Malibu picked out that i bought and am very pleased with Mark Mingo and Marissa Boonnak made it a good experience for me and my son the free meal was good too i was getting hungry

Carman

Aug 3, 2014

I contacted the Dealer and was given a call by a Sales Associate. He also follow up on my needs. Very satisfied that he did that. In the past I have tried to look for this vehicle at other dealerships but have had no follow up. Would recommend Friendly to other people.

dpiden

Aug 2, 2014

Eva was a great sales person to deal with. She was very polite and very courteous. Sales manager was also good to work with. Just know your price, trade (if applicable), and clearly communicate your rebates verifying all are compatible before going in to do the deal. You don't want any last minute hiccups you weren't expecting. But great dealer. Enjoyed my visit. Could have been a little faster than other dealers but great overall experience none the less. Yep...I'd buy from them again in a heartbeat! Thanks guys!

mgaona

Aug 2, 2014

They were able to work around my needs and situation and tried until my needs were met. The warranty that the dealership provides is great. Mr. Otero was able to answer our questions and helped us find what we were looking for.

JMMERCADO

Jul 30, 2014

Great and fast service, After our road trip we had our first car service.A free oil change,free car wash,free tire rotation.The service given to us by Friendly Chevrolet service dept was ecxellent .No regrets buying our car from. FRIENDLY CHEVROLET

lady_luck

Jul 29, 2014

I was in the market for a new car and was totally pleased with everything about Friendly Chevrolet. I was treated like I was worth a million dollars by all of the people I encountered. Ivy was a pleasure to talk with and work with to get my new car. She kept me up on everything that was happening and I even enjoy having lunch with her. All of the staff was friendly and helpful. I would recommend Friendly Chevrolet to everyone I talk to. Thanks for all and I love my new Malibu. I was even able to get lower insurance through Allstate Insurance.

gabe martinez

Jul 24, 2014

Friendly Chev was very attentive and helpful. I felt as if I got the best deal I could get.the dealership was very clean.the entire staff was very friendly Thank you

D Bolton

Jul 15, 2014

Friendly Chevrolet is an awesome dealership. Barry is a wonderful resource in regards to car service. I am very concerned about the numerous amount of recalls from GM I bought my 2014 Chevy malibu in Jan, 2014 and absolutely love the car, but there hss been 3 recalls in the past 6 months! I originally bought my car in good faith and I'm not sure of the reliability anymore. Although Friendly Chevrolet is a great dealership, I am considering trading my car for another brand.

rgmndouglas

Jul 15, 2014

Wonderful Team at Friendly Chevrolet. Listened to what I wanted and make it happen. I'm so proud I made the decision to drive almost two hours to purchase my new vehicle from Friendly!

Robert

Jul 8, 2014

Best car buying experience I've very had . There was no pressure to buy and they kept the payment affordable.

Carelisa

Jul 1, 2014

For several weeks I had been searching for a car and came across the Friendly Chevrolet website. I researched some vehicles and decided to inquire about a particularly nice SUV. In the dealership the Prince, the sales person, was very professional and helped me complete my purchase. He definitely went the extra-mile,, in accommodating a comfortable payment, and assisting me with the return of my rental . I deeply appreciate his help. I would definitely recommend Prince for any auto purchase.

Missy2018

Jun 27, 2014

I just purchased a car from Friendly Chevrolet and I an very happy with the car and my sales person, Ivelisse, was just absolutely amazing. It took a while, but she helped me find a new car I could afford. They even through in window tinting at n/c. Would definitely recommend purchasing a car from them.Missy

kenny

Jun 25, 2014

Wasn't very happy they told me one payment and the payment kept goin up

Katie Martinez

Jun 20, 2014

Bought a car from here on 6/7/14. I've had it for litterally 2 weeks and they had it in the service department for 4 days of that! The car was priced less online then what they sold it to me for. But I needed a car so I agreed. Well a week after getting it the check engine light comes on... Really I've only had it a week and the light comes on? Okay so I take it in to be checked and fixed. That was on a Monday. It took them till Thursday to look at it and fix it. They tell me it was a battery cable that was misaligned and that it was good to go. I take off work to go pick it up and everything is fine. Well I get to the highway afterwork (probably drove it 10 miles since picking it up from the dealership) and the light comes back on. At this point I've had the car in my possession a total of 10 days and its in the shop TWICE for a check engine light. Not to mention the car had an ACTIVE RECALL on it when they let me drive off in it! I told them I wanted them to put me in a different car and they told me there was nothing they could do about it. Its between me and the bank now! I'm supposed to take this car on a 2000 mile road trip next week and I'm scared to take it! I'm paying 6 years on a vehicle that already has problems within the first fourteen days of me having it! I'm stuck with a faulty car and they wont put me in something else. I buy a new, car the least of my worries should be it functioning properly! They do not stand behind their cars and will leave you in a vehicle you don't feel safe in, sell you a car with an active recall on it and there's nothing you can do about it. If you buy a car from them you better hope and pray you get a good one cause if you don't your out of luck and stuck with it!

twatts

Jun 18, 2014

This dealership is awesome. The staff is very polite, courteous and welcoming. My sales person Kelton Malone was spectacular. I have nothing but kind words to say about Friendly Chevrolet and its staff. They were extremely helpful through the whole car buying process. I will scream their names to anyone listening that needs a car and to those who dont. When my husband is ready for a truck we will be heading back to Friendly Chevrolet.

DJnate44

Jun 17, 2014

I have truly enjoyed every minute of this Car Buying experience. I actually purchased a Vehicle for my wife first and when I was finished, I loved the experience and team at Friendly Chevrolet, I purchased myself a new Truck!

rl3944

Jun 17, 2014

I had a limited amount of money to spend on a car . Kelton was helpful in leading to the car I would be happy owning. He was professional and very personable.

twatts

Jun 17, 2014

I LOVE Friendly Chevrolet and will recommend this Dealership and my Salesman, Kelton Malone to anyone who will listen. I went to the dealership on Saturday around 6pm ended up finding a very good deal on my Camaro. I decided to buy a manual because the vehicle was cheaper. I figured it would be easy to learn how to drive. Having never driven a manual vehicle I tried to learn in a day and became very frustrated and realized I would not ever learn how to drive the vehicle. I called the dealership first thing Monday morning because I read that there is a 3 day window where a vehicle can be returned to the dealer, but it was at the dealers discretion if they would take the vehicle back. I was very worried that they would in deed say No to me returning the vehicle. which means I would have been stuck with a brand new vehicle that I could not drive. To my surprise they did in deed let me return the vehicle and I ended up getting a 2014 Camaro automatic with everything that I wanted to start with plus an AMAZING PRICE. Their personnel were all very friendly , courteous and very Helpful. The Atmosphere at the dealership was warm and welcoming. When I first stepped on the lot to look at vehicles, I did not have to wait long for a salesman to come out to assist me and that was the Best first impression of the dealership for me. My salesman Kelton Malone was awesome !!!!!!! I will forever be thankful and appreciative to Friendly Chevrolet and its staff for helping get me into my vehicle.

DomDP

Jun 16, 2014

Derian Meredith was our go-to sales rep! He was awesome! we're from NM and the experience here with sales reps have been horrible. I had been working with Derian for about a week and a half before making the 5 1/2 hour trip to Dallas to make the purchase. Derian made the drive well worth it! He was very friendly, attentive and did not come across as a sleezy rep trying to make a sale. He made me confident and comfortable about our purchase. We had a run in with the service department who was horrible (on this occasion) they took 2 1/2 hours to make a spare key. The guy who started it left for lunch and no one was taking over. Derian made sure things were taken care of, even got his manager involved because he could tell our frustration! He went above and beyond to answer any question or address any concerns. He sat with us during the process. He didn't treat us like just "another sale". As we waited he offered to pick up lunch for us and just was so attentive, it was great!! We're sad to hear that Derian no longer works for Friendly but our next purchase will be wherever he ends up!Friendly Chevy was a great experience. They are ....FRIENDLY! everyone we came across was very nice!Def would recommend this dealership, but also would recommend looking for Derian!!! :) and Jimmy (Finance Manager) was awesome as well!!! Couldn't leave him out, he was great!

JocelynMcClellan

Jun 14, 2014

Scott did an amazing job with staying on top of things, trying to get us taken care of! He returned all my calls, was honest with me, and truly tried to make sure I was taken care of! Definitely did a great job!!

kmclawc01

Jun 13, 2014

i took a 4 hour trip with the possibilty of purchasing a new vehicle from Friendly Chevrolet. After visiting with Alex and him taking the time to show me several different options we decided that he had exactly what we were looking for. I have been looking for about 6 months now to purchase something that was within my budget. The staff at Friendly Chevrolet made it happen. I want to thank everyone there for all their hard work.

Lee

Jun 8, 2014

I was VERY pleased with this place. I called & they connected me Joey. I told Joey what I wanted & my budget, and when I arrived, everything was in order. We walked out of there with a car for my daughter within 2 hrs. They were up front & worked with us throughout the entire process. If you're looking for a car, this is the place to go. Way to go Friendly Chevrolet!!#

Captain Dan

Jun 5, 2014

Excellent, professional, detail orientated service from top to bottom is the mark of FRIENDLY CHEVROLET! The challenges of ordering a 2014 Corvette Z-51 are too dramatic to recant. Those who have tried know exactly what I mean. Wes Williams and Jarvis Lacy were outstanding in helping me to acquire my new Corvette. Their energy, continued patience with me and my understanding of the process, and genuine interest in my concerns were in all ways exemplary. They both continued to update me on the progress of the production of my car, often times on a daily basis. Both of these men facilitated the purchase and financing of my car to make it a seamless, efficient event. I have purchased over twenty cars in my lifetime but never one with the commitment and attention to detail that Friendly Chevrolet provided. TEN's across the board. Thank you very much.

aclale

May 31, 2014

Overall experience was great. Salesmen was friendly and accommodated. Finance person tried to bury $1,750 into the contract that was not agreed upon when signing.

pintor

May 27, 2014

Alexis was very helpful since the very beginning treated us with respect and his knowledge impressed not only my wife but her parents as well.I will come back in the near future again.

Kadi Fofanah

May 22, 2014

I saw the car that I wanted online, contacted the dealership, and spoke with a sales agent, Michael D. I went up to the dealership the next day, and the car that I wanted was there, in exactly the same condition that I had seen online, along with the same price. While I waited, I was given a coupon to buy a meal at the onsite cafeteria, and I was not forced to do anything that I did not want to. My experience was the best during the car buying process, than it's ever been. They are really friendly, and try to assist you in any way possible. I would definitely recommend, and buy another car from Friendly Chevrolet.

D00mz

May 12, 2014

I had been searching the DFW area Chevy dealers for a very specific model car. When I found what I was looking for at Friendly Chevrolet, I called and spoke with Joey. Joey confirmed they had the vehicle available I saw online, and I scheduled an appointment for a test drive later that evening.When I arrived that evening, my wife and I met with Breck Lowe. Breck had the car already pulled up front and ready for us to check it out. After taking a quick photocopy of my license, Breck handed us the keys and told us to take it out for a drive. Needless to say, we were thrilled with the vehicle, and went back to talking with Breck about details.Honestly, at that specific time we weren't ready to make a purchase decision. I still had three months left on my lease vehicle and we didn't anticipate making a purchase that night. In our discussions with Breck, we talked about our timing and our need to turn in our lease vehicle. Breck and his sales manager made us an offer, but at the time we were still unsure. Once we made it clear we weren't completely comfortable with moving forward they didn't pressure us at all.As it turned out, we thought about it for a few days and came back to talk specifics about a deal the next week. This time both Joey and Breck were available and we got everything on the table. Breck and Joey went out of their way to make this the most painless and easy car purchase transaction I've ever been through. Their zero pressure sales technique was incredibly refreshing - especially in this recent economy. If we are ever in the market for another Chevrolet, I will definitely be looking for Breck Lowe and the team at Friendly Chevrolet. They made car buying a pleasant experience again!

JeffreyHale

May 11, 2014

I went to Friendly Chevrolet to look at a new camero and Prince made the experience one of a kind. He was very knowledgeable and helped in every area when it comes to purchasing a new vehicle. He even waited until all paperwork was completed and I was ready to drive off the lot. He went above and beyond to make this a great experience. I appreciate the value Friendly Chevrolet gave me on my previous car for trade in and the service they provide with the purchase of a car from their dealership. The 5 year concierge package is an added bonus to driving away with such a great car and experience. Thank you Friendly Chevrolet and Prince!

Lwing1011

May 11, 2014

Scott, my sales person, was very knowledgable about the Tahoe and showed me everything on the vehicle. He was not pushy, he was patient and listened to my needs. I enjoyed the process of my purchase and the entire team at Friendly Chevrolet was very nice and offered great customer service. I will highly recommend purchasing a vehicle from this dealership! Thank you Scott!!!!!

Chris Wuttke

May 9, 2014

Purchased a 2014 Silverado LTZ was very satisfied. Great customer service!

dzpcr3

May 3, 2014

The vehicle selection and staff at Friendly Chevrolet never ceases to impress me. Every question or concern I may have from the moment I drive on to the lot to the moment I drive off is answered quickly, intelligently and correctly. Even in todays age of buying a car I still prefer going to a dealership. You can tell a lot about a dealership by how you are treated during the car buying process as well as through the life of your new car. Friendly Chevrolet never fails in making me feel as though I am their best customer. Simply put, Friendly Chevrolet is simply the best.

PINKY MERCADO

May 2, 2014

Friendly Chevrolet Loved it We bought our 2014 blue TRAVERSE from FRIENDLY CHEVROLET.IIt was such a pleasnt buying experiece.Our sales associate ALEX REYES and finance officer JIMMY SALES gave us a good deal..They were both excellent.I give them both the highest rating.We left the dealership 100% SATISFIED..FRIENDLY

hwilkers

Apr 30, 2014

I took my car into Friendly for some service work and my experience was wonderful! My service advisor Mike Deegear was pleasant and very professional. I got a loaner car which was a nice surprise, since most dealers only offer a courtesy van ride and that's only when you drop your car off. Everyone that I came into contact with at Friendly was pleasant and had a smile on their faces and was eager to help. I will definitely use Friendly again for service and when I am ready for a new car. I will and have told family, friends, and co workers to go to Friendly. It didn't even really feel like I was at a car dealer!

chrissy8876

Apr 28, 2014

We just purchased our 3rd vehicle from Friendly Chevrolet. Everyone there is always so helpful and kind to us. Our sale person, David Mata, was the best salesperson you could ask for. He asked us what we were looking for and what exactly we wanted the vehicle to have. He also asked what would be a deal breaker so he wouldn't be wasting our time on vehicles we wouldn't even be interested in. What a great question for him to ask and very considerate of our time. Damian Alvarez was a pleasure as well to work with. He made the finance portion of the process easy and very simple. He worked very hard to get us the interest rate we needed. Both David Mata and Damian Alvarez were awesome to work with!!! Damian even stayed past his time just to get us squared away. Oh, did I mentioned he was getting married the next day and he was late to his rehearsal dinner for us!!! He kept telling us it was okay and not to worry. If Damian Alvarez were to every leave Friendly we would follow him. Friendly has someone special with Damian.

Ibarra_2001

Apr 25, 2014

Have brought in my vehicle 3diff occasions and they have not been able to completely satisfy me with repairs.... To the point where I was offered "double-sided tape to help fix one of my concerns was just unbelievable..... My insurance paid about 28,000 worth in damages to Friendly Chevrolet the least you think they would do was make sure I was completely satisfied. "Free loaners"?? I am currently without a vehicle since yesterday because I was told they were out and my car "should" be ready sometime in the afternoon today, never heard back from anyone...... Will not be bringing in any of my vehicles here ever again!

LuzI

Apr 25, 2014

I have previously used Friendly to have my vehicles serviced and repaired at the body shop and have always had a great experience until my last visit. I took my new 2013 Traverse to get repaired at the body shop due to a car accident. I guess I should have known from the beginning it would be a bad experience. When I went to sign the consent for repairs my advisor was not available anymore and he had just scheduled me to come in to see him. Once repairs were "done" and I picked up my vehicle, my advisor was not available again. I called my advisor about issues I was having with my vehicle, he said for me to bring it back in but that if my insurance called me not to tell them I had to take it back in. I have no idea why he asked me to do that, but my insurance never called me. I brought it back in 3/20/14 and the next day when I picked it up was told everything was taken care of and that there was a part on order and he would call me Monday to bring my truck back in to get it installed. I never received that call. I took my vehicle back on 4/23/14 because the previous issues were not fixed and I was told they would not be fixed because those issues were not part of the accident and were never worked on by the body shop. I asked to speak to someone else and you could tell he had no idea what was going on and was basically repeating word for word the same thing as the previous person and apologized because my previous advisor was no longer employed there and that he made promises about repairing something that was "not approved". My vehicle had over $17,000 in repairs so how can they tell me that the doors "vibrating" have nothing to do with the car accident? They even "offered" to put double-sided tape on a part so that it wouldn't vibrate anymore...really? double sided tape?!... I also asked for a loaner car while they fixed the other issues and they said they were out of loaners but that my vehicle would be ready the following afternoon (4/24/14)...they never called me and I didn't even get an update on my vehicle.

C Harris

Apr 24, 2014

I bought a 2011 Camaro and a 2013 Silverado at Friendly brand new. The buying experience was good. I had a spray in bedliner installed in the truck. It faded after about one month. I left numerous messages at the concierge desk and a phone call was never returned. When I went in person to inquire about a warranty in the bedliner I was told it eventually fades. Mine faded and lost all the sheen after one month. If I had known this I would've bought a plastic liner for much cheaper than the amount I paid for a spray in liner that would fade and lose it's sheen. Oh yea the lady at the desk called their after market installer and they told me I could by something online to restore the luster. If you selling a product through a vendor you should make certain they stand behind their product!

Hannah

Apr 20, 2014

Just bought a 2014 Silverado and I can't imagine a better car-buying experience.I didn't have to shop around because I came in knowing what I wanted. My car salesman Jim Crenshaw was a sweet older man who took the time to explain every feature and detail about the truck to me. He took the time to make sure that this Silverado was what I wanted, and never made me feel pressured. He never made me feel dumb about asking questions and even tried to learn a little more about me, making the purchase feel much more personal. Jimmy Scales, the financial consultant, was so cool and explained every document thoroughly before asking me to sign them. He never guilted me or harped on me to buy the extra packages offered for the truck, and I appreciated that. I left with my truck fully washed, detailed, cleaned, and filled up in under 2.5 hours. I definitely recommend this dealership to anyone. Did I mention that the dealership will give me free oil changes, car washes and tire rotations for the next five years?

Alion2013

Apr 15, 2014

The was the best experience I have ever had my salesman Breck was just amazing. Damian Alvarez the finance guy was just amazing as well. I drove 6 hours to buy my vehicle and it was awesome. I will for sure be back. They were the most professional men I have ever met the auto business. Thank y'all for everything.

wlewis0212

Apr 14, 2014

If you need honesty and excellent service go see Kelton. And the rest of the team. I see why the dealership has the name Friendly

annikagarnick

Apr 12, 2014

It was an overall great experience. The associates were very helpful and knowledgeable. Thank you Michael and Ariel for the great customer service. We very much enjoy our new Volt!

MattC

Apr 7, 2014

I recently purchased a 2014 Silverado from Prince Marish (salesman at Friendly Chevy). One of the best dealings with an auto delaership in a long time. I felt well respected, they gave me time to ask questions, follow up questions even as I left the dealership to think about my purchase. Very satisfied with this dealdership and their team. Good place to purchase a vehicle.

keshcoa

Apr 7, 2014

Had a great experience at Friendly Chevrolet, and would recommend and have recommended this dealership to others. Jarvis Lacey is the salesman to ask for if you are looking to buy/sell/trade a vehicle. The dealership offers a variety of incentives to vehicle owners, and I would conduct business with them again.

Rblazio

Apr 5, 2014

Mark Mingo has excellent customer service skills and was very knowledgable about the vehicle I purchased! I will always refer my family to him at Friendly Chevrolet!!

Greg

Apr 3, 2014

My experience at Friendly Chevrolet was one of the best experiences I have had at buying a car; new or used. I came in with a budget in my head and I knew what I could afford. I came in with financing that was actually under what the cost of the car is costing and the staff not only got me into my car, but a couple of days later, they actually got me a better rate and payment. I want to thank Kelton, Ariel and everyone over at Friendly for making the purchase so smooth.

gsdog4723

Mar 23, 2014

Great experience, Staff was very helpful to help find the exact vehicle we wanted. Even F. and I. and Insurance were great. Thanks for everything!

Gqespinosa

Mar 21, 2014

Oscar was great. I am a friendly chevrolet customer who took my mother to purchase a new vehicle. He gave a very good price on a chevy Malibu my mother was very happy look forward doing more business with him in the future....

DallasPS

Mar 16, 2014

Friendly Chevrolet takes the hassle out of buying a new vehicle! They are professional and do not pressure a sale like many other dealerships. This was my second buying experience with them. I had a great experience the first time several years ago and didn't think they could surpass the great job they did then... but they did. The sales team was again upfront and honest about the entire process. If you are in the market for a new Chevrolet, you owe it to yourself to stop by Friendly Chevrolet.

gbbyfaz

Mar 16, 2014

Kelton was very friendly... he helped us find what we needed and had us in the car that we wanted the same day.. loved the experience

Burke Lipscomb

Mar 14, 2014

I have been to Friendly service on many occasions and Cesar is always the best and everyone there treats me great! I highly recommend buying your car from Friendly!

David T

Mar 7, 2014

I brought my Camaro in for some engine trouble, which turned out to be a relatively easy fix. Normally when you take your vehicle to a mechanic, this is the routine I expect: 1. They tell you how long it will be before they can diagnose the issue 2. Once they've diagnosed the issue, you receive a phone call to let you know the cost and timeline for repair 3. If any delays happen during the repair, the mechanic will call and update the status with a new timeline for completion of service 4. When the repair is complete, the mechanic will call for you to come pick up the vehicle 5. The vehicle will be ready for you to claim when you get to the shop This did NOT happen with Friendly Chevrolet. I hate to write things like this, because I had such a good buying experience at this dealership, however, their service department seems to not know the basic steps listed above. 1. I received no timeline on diagnosing the issue 2. I had to call in multiple times over a week, being placed on hold and redirected to voicemail, only to get a generic "we're working on it" answer 3. When picking up the vehicle, the service department had apparently lost the key and needed to rekey the vehicle, resulting in over an hour of waiting in the service area to retrieve my car 4. My car was FILTHY - it had clearly been left out in the rain and was not washed before returning it to me (which is a staple of typical friendly chevrolet service) TO BE FAIR, The service rep offered me a full detailing and hand wash at my convenience. Also, the work done to repair the vehicle was done properly, no issues there. The next time I need work done to my vehicle, I'll be going to Van Chevrolet because it's closer to my work / home, and I am tired of dealing with the subpar service at Friendly Chevrolet. It is a shame, because in my opinion, the buying experience at Friendly Chevrolet was much nicer and less stressful than that at Van Chevrolet.

SherriByers

Mar 4, 2014

Really good, professional and knowledgeable people to work with. They all made our visit to your dealership a great experience! We will be coming back in the future.

Recurring Dissatisfaction

Feb 28, 2014

Do not, under any circumstance, bring your vehicle to Friendly Chevrolet for maintenance or service. I cannot speak for the sales department. I have had my vehicle serviced here three times, and each time I left feeling like I had been completely scammed. If you must bring you vehicle to Friendly Chevrolet, at least call around and get a second opinion on both parts and labor. Even Classic Chevrolet in Grapevine is more honest. Here are few examples: For my most recent repair, Friendly Chevrolet wanted to charge me $850 to replace a fuel composition sensor, stating that the part is over $600 new. I found the part new online for $350, and found a replicator sensor that works just fine for $150. The sensor took me literally 15 minutes to replace. I asked the service rep if the was something I could do myself and he said "Not likely". For another example, my electric heated side view mirror was stolen from my vehicle. The thief only managed to remove the glass, but left the motor and casing. Friendly Chevrolet wanted to replace the entire assembly for over $600. I mentioned I just needed the glass, and they said they could get me that part for $380. I bought the same part from Classic Chevy for $180 and snapped it on in 5 minutes. These are just two examples of many I have. I know it is isn't easy to trust people on the internet, but I can assure you that this is one of the most dishonest places you can take your vehicle.

Holloman1

Feb 26, 2014

I contacted Oscar Miramontes from my job in New Mexico and he ensured our buying experience at Friendly Chevrolet was the best car buying experience my family has ever had. We drove all the way from New Mexico to Dallas, TX and Oscar ensured that we got the best deal on a Chevy Tahoe possible. We have two kids and Friendly Chevrolet made sure the entire family ate for free at the cafeteria located inside the dealership. Thanks again to the staff at Friendly Chevrolet and to Oscar for being so much help.

Lupe Moreno

Feb 25, 2014

Was very satisfied.Well recommend family and friends to buy their vehicles there.

ybrooks

Feb 24, 2014

I had a wonderful exprience. All the employees I worked with were extremely helpful and informative! The name fits the dealership because everyone other than the employees I worked with were very friendly. Great Dealership!Thank you Friendly Chervolet!

leonardoolivas

Feb 18, 2014

The experience was wonderful, as a first time buyer everything was explain appropriately I will be defiantly be coming back. Again thank you for your business.

Esthrr

Feb 13, 2014

Jarvis is the best Salesman around. I told him what I wanted and needed and got that and so much more. The deal went so smooth made buying a car so much better and not the dreadful experiences I've had at other dealerships.

KurtSacks

Feb 4, 2014

Had a great experience at Friendly. My salesperson, Tiffany, was very helpful and honest, explaining everything thoroughly and giving me a great deal. She also assured me that she would be there for me after the sale. I'd talked to other dealers first, knew I was going to buy a new Malibu, and she made me want to buy it from her. Glad I drove all the way from Fort Worth to buy car. I would definitely buy another car from Tiffany and Friendly.

milanc88

Feb 4, 2014

Name of the dealership says it all!everyone was friendly and did everything they could to help me find what I wanted. I am very happy with my vehicle, and would definitely recommend them.

ChrisCarter22

Feb 3, 2014

Overall great experience. Second Truck I have purchased from Friendly and I love the staff and the service I received. I recommend this dealership to anyone looking to buy a new or used truck, and I plan on being a customer here for a long time.

On line buyer

Jan 28, 2014

I spoke to the internet sales person on several occasions via e-mail and phone. I had found a vehicle that I was interested in on CARS.com. When I inquired about it, I found out that it had no 3rd row seat and the interior was bare-bones (No Options) and not what was shown and listed on CARS.com. To the salespersons credit, and after some questions, he did tell me that the vehicle was like a base/fleet type vehicle without most of the expected amenities. At least I didn't travel 3 hours to get there before finding out the facts. Always ask questions first. As the title suggests not bad but not great either.

brandonlp24

Jan 20, 2014

I never thought I would say this..but I thoroughly enjoyed dealing with Jamie and Friendly Chevrolet during this vehicle purchase process. Jamie was very knowledgeable about his inventory and quickly identified the vehicle that I was looking for. The experience took a lot less time than I originally expected and they even put me in a loaner vehicle while they had a bed liner installed in my new truck. I would definitely recommend Friendly Chevrolet to anyone and everyone.

evwalker72

Jan 19, 2014

Jarvis went above and beyond to make sure I got the best service around. I was extremely happy with my deal. Anytime I need a new vehicle I will always go back to Friendly. The customer service was like no other dealership in the metroplex.

td963

Jan 19, 2014

My experience with Friendly Chevrolet was decent. They did not play all the games that most dealership play. I told them what I wanted and they found me that car. They did not try to get me into something that I didn't want. But one problem after buying the car the windshield wiper fluid was empty. That really made me upset because I was told they did a complete check of the vehicle. That makes me question is there anything else I should be worried about.

joefred38

Jan 15, 2014

I walked into the dealership and ask where is a certain type of vehicle I wanted. I told the salesman exactly what I wanted and how much out of the trade. After a little back and forth of negotiations I got exactly what I wanted at a Price far better than I thought.

jennduke

Jan 8, 2014

I took my car in while it was still under warranty because the RPM's were jumping when the air was on. I was told it was the transmission, a/c sensor, and radiator. My warranty only covered the transmission so they fixed that. I was still having the problem even after they fixed it, but since they said it was the A/C sensor I couldn't afford to get that fixed. My car broke down the other day, and another Chevy dealer fixed it (now that it is not under warranty its out of my own pocket), and they said it was the throttle body that was making the RPM's jump the whole time. They put it on the computer and NONE of my sensors are out. If they service team at Friendly would have taken the time to listen to what I was telling them and fix it right it would have been fixed under the warranty and done correctly the first time. Horrible and very displeased with this place.

Unhappy Customer

Dec 8, 2013

I wrote the review on 12/05 and wanted to respond to the GM. His response is a direct lie. We were told we could not take the vehicle to our mechanic because there were other buyers interested that were coming to look that evening and therefore the vehicle couldn't leave the dealership. Which is understandable except for they knew we were coming to look at it and were taking the afternoon off work and driving an hour. The fact that the GM is now lying about the situation should tell you something about them. Steer clear! At no time did they ask us for information or ask us to sign anything. The conversation never made it that far. And you will notice the GM failed to address the issue with phone calls and emails going unreturned. If I ran a business such a thing would concern me and I would make sure it was addressed.

Unhappy Customer

Dec 5, 2013

I submitted a question online about one of their vehicles and nobody ever responded. I called the next day and was told by the lady that answered the phone that nobody was available and she would have someone call me back. Two hours later I still hadn't received a phone call so I called back again. That time she handed me over to someone to be helped - I believe he said his name was Marty. He apologized that nobody had been taking care of us and promised to make things right. He went off to find the answer to my question but in the early afternoon he called back to tell me he couldn't actually locate the vehicle we were interested in and he was still looking for it. I never heard back from him. The next day I received an email from a different guy - Jarvis - who asked if I had ever gotten answers to my questions. I called Marty back and he said Alessandro was supposed to call me back the previous day and let me know they no longer had the vehicle and it had been sent to be wholesaled. This was a vehicle that had been at their dealership for less than a week. Ok fine...I emailed Jarvis back to let him know the vehicle had been sent to be wholesaled so I didn't need my question answered. Well at that point Jarvis emailed back and apologized for the confusion and said he had information on the vehicle and to please call him. I called him and he was initially great and answered all of my questions. He said the vehicle had been sent over to be wholesaled but if we were interested he could pull it back over for us to take a look at - it wasn't gone yet. I told him we were definitely interested and wanted to take a look at it. The next day the vehicle was brought back and after we talked to him at length about the vehicle my husband drove an hour to go take a look at it. My husband liked what he saw and asked if he could take it to his mechanic to look it over before purchasing. He was told that would probably be fine but Jarvis went to make sure. Jarvis returned to say we couldn't take the vehicle because there were other people interested who wanted to look at it. Right. The same vehicle that nobody could even locate all day on Monday and that was sent over to be wholesaled. And then Jarvis tried to tell us there had been a misunderstanding and the vehicle hadn't been sent over to be wholesaled. So the vehicle that had sat at a prior dealership for 3 months and had spent 1 week at Friendly before being sent to be wholesaled all of the sudden had enough interested buyers that we weren't even allowed to fully check it out before buying it. They wanted us to sign the papers without getting it checked out first. Thank you but no. The entire experience was awful and we will not be giving Friendly Chevrolet our business. Complete waste of our time. Incompetent staff who can't be bothered to return emails, return phone calls, locate vehicles and answer simple questions. We felt like we were being lied to about the entire situation with regards to the vehicle we wanted to purchase.

casinoguru

Dec 5, 2013

For a company whose name is FRIENDLY, they don't live up to their name. The salesman was great, but the fiance people and sales manager were rude and uncooperative in follow up phone calls. They completed the vehicle paperwork incorrectly THREE TIMES, even after being told the correct information. Everyone on the phone after the sale was not FRIENDLY at all. Wouldn't recommend a visit there.

GraceLacy

Nov 21, 2013

My buying experience was exceptional. Very friendly staff and Jarvis Lacy was very knowledgable of the car I purchased. I was originally there to look at a different car, but he suggested I look at another one that fit my needs much better. I love my car...would recommend this dealership and Jarvis 100%!

jayfranklin

Nov 19, 2013

I recently purchased a $30,000 Chevrolet Silverado from this dealership. Jimmy Crenshaw was my Personals Sales Associates and is amazing, I would recommend him to anyone apart from the dealership which he is employed at. I performed almost everything via phone and internet as I am a very busy man, jimmy was amazing through the entire process even until this day, everything was ready for me to sign when I arrived on my lunch break to pick up my "Certified Used" vehicle and the trade in process was simple aswell. With in 2 day with the vehicle I noticed white dotes covering the entire surface was I was washing it I noticed it wash paint, becoming alarmed I started looking closer at my truck the passager side tail light had a hole in it and both rear mates where missing... aggravated I call Jimmy he ensured me that everything will be ok and just to bring the vehicle in and he will have it detailed and the light fixed; and delivered promise. A month later I went to start my truck and the battery was completely die. At this point im completely done I then take my truck to a dealership in Plano off Preston st. Which serviced and replaced the battery with in 30 mins. Ok everything up to par or at least I thought it was... another month later before I leave for a trip I took my truck to discount tire to have my tires rotated they inform me my alinement is slight lyrics off and it eating the edges of my tires. I purchased the truck with aftermarket rim, I called Friendly Chevrolet for the last time informed them of the issue and enlightened the sales manager of past issue he asked me to hold, shortly returned told me that there was nothing that can be done... asked me who my service tech wash, I responded I dont have one a his facility. Mr Herrera took my name and phone number and told me he'd give me a call back hours later I returned his phone call. His response "it could have happened driving down the streets of Dallas" and he couldn't help me. WARNING: all future buyers save your time and money, dont waste your time I will never buy nor recommend anyone ever to purchase a vehicle from Friendly Chevrolet and I am happly on the search to purchase another vehicle to cut all ties with this horrible dealership. Happy Searching reads I hope my experience has enlightened you to reconsider.

kmcghghy

Nov 14, 2013

This is the best dealership I have ever purchased from. I bought a new 2014 Chevy C1500 and I love it. Yes, it takes time for them to do all the paperwor and stuff but a week later they call me back to re-sign the papers as they got me an even lower interest rate. Way to go!!!!They throw in stuff that even my Mercedes dealship didn't do. Great dealership and I will buy my next one there!!!Kathrine

deliaramos23

Nov 12, 2013

I have bought 3 cars from Friendly Chevrolet, all the times I have bought cars from the dealership it has been a very pleasant experience. I would highly recommend to my friends & family members.

bradleyhicks

Jul 27, 2013

I have bought my last 4 vehicles from Friendly. I drove by to look at the new 2014 Silverado. I walked up and down the lines of trucks. I peered in and out of vehicles for a good 20+ minutes. No one offered to help. I walked up to the office, and no one assisted. I asked a man if he was in sales, and he said yes. I told him I was interested in the extended cab Silverado. He told me that he was sorry that the only model they had was the crew cab. He handed me his card and said to check with him next week "when we should get them in."I was pissed, because I wanted to test drive the new Silverado. I left.I went over to Sewell and looked around at the GMC models. Strangely, no one at their place wanted to assist me either... LOL I got into my truck, started to drive home, and I called Friendly. I had Francis answer the phone, I told him I wanted to check out the new Silverados. He immediately said for me to come in and look at your inventory and "get a feel of the truck"... I did.Francis greeted me when I pulled up, he immediately addressed me by name, and shook my hand. We probably test drove 4 Silverado trucks. I was unhappy with the "bells and whistles" offered on the models. I was just about wait and I decided to test drive a Chevy Camaro, it was just a whim. Francis under the impression I was not going to buy. I FELL IN LOVE WITH THE CAMARO. This is coming from a total truck man my whole life. We test drove 4 models, and decided to purchase. He worked with me GREAT. He answered every single question, noted the importance of me being a repeat customer, and gave me an excellent value of my Silverado LTZ trade-in.Yes, I'm 41 years old, and never had a car with so many gadgets and bells to it. As I was getting ready to drive off, it started to rain, embarrassingly I could not locate the wiper blade control. Francis was on his way out (after he made sure I was financed and taken care of), he pulled up behind me and then gave me a "tour" of functions on my new car.He followed up with me today, and just to let you know, please give Francis Oguntosin a huge pat on the back. He is an excellent member of your staff. He guaranteed that I will be a continuing repeat customer of Friendly Chevrolet from now on.Thank you!Bradley HicksDallas, Texas

Paul Steiner

Jul 21, 2013

The worst experance I have ever had buying a car. The most dishonest people. Buyers be where. Installed a Bluetooth that does not work and now won't fix it.

jane_yanez

Jul 7, 2013

I had the BEST experiance with Derrick Johnson! He was wonderful, very friendly and Great customer service! He really listend to my wants and need! And didn't give me the run around. He knew exactly what i wanted and where i needed to be to make a purchase, pleased with what was shown with. That i didn't need to test drive any other cars! I now own a new Chevy Malibu! I will def let my fam & friends know about Friendy Chevrolet in Dallas! Thank You Binky!

99fc

Jun 21, 2013

I chose to purchase my new car from Friendly because I have bought a new car from there before. I certainly was not disappointed. The sales rep I worked was exceptional. He was able to answer every question I had. He was courteous, knowledgeable, and understood my needs in an automobile purchase. His name was Vicente Vargas.

Gayland

Jun 17, 2013

I drove six hours to buy my vehicle there. They were ready for me and were friendly. I would buy another vehicle from them.

PattiNM

Jun 1, 2013

I bought a new Monte Carlo in 2000 from Friendly. My service representative was Louis Labarbera. I never had an issue that was not taken care of to my satisfaction, After Louis became manager, I began working with John Ballard with my 2004 Monte carlo and now he takes care of my Trailblazer. My discriptions of what I think is wrong, are somehow decipher by John and taken care of to my satisfaction. By the way the Courtsey drivers are just that, courteous and a pleasure.

Chevy Guy for Life

May 9, 2013

Experience was exceptional. As well, all personnel that I came into contact with were professional and courteous. I also believe that I received a fair price the Tahoe that I purchased

Hunt

May 7, 2013

We had a great experience. Mark at Friendly Chevrolet helped us and we were in and out in 2 hours with a new Tahoe! Would buy there again.!

Ron/Phyllis

May 6, 2013

My wife and I went to Friendly Chevrolet with the intent of buying a brand new, 2013 Chevy Traverse. We were shown cars that were 2012's and then were initially given pricing of a new 2013 Traverse. We walked out, were called the next day by Oscar, who rallied to our cry for a new car and our repulsion that a dealer would even attempt to sell us a year old car with almost 8000 miles on it for same price as a brand new one. We were told there was a Traverse LS that included the rearview cam and towing package that was a very nice 2013 and that they would work to get it to the price we wanted to keep with our budget. After all day of numerous calls throughout the day, we finally were told Friendly Chevrolet would sell their car to us for the price we wanted. Then, once we arrived to complete the paperwork and complete the buying transaction, we were told that the price we were quoted was based on 76 months of financing rather than 72, and that would cost us an additional $22/month, which was NEVER disclosed to us until we spoke w Rance, who completed the paperwork for us. We almost decided to get up and leave, except that we did get a good percentage rate on the loan, which "the Big Man" got for us himself, and WE DO APPRECIATE that! However, I will NEVER BUY ANOTHER VEHICLE from Friendly Chevrolet. Terrible service from the sales staff, extremely poor job of keeping word given on several items, and non-disclosure of important information, for the sake of making a sale. Never again! Never again!

clhollinger

May 4, 2013

Wonderful experience. Fantastic service. Have bought 2 cars from them in the past year and each experience has been outstanding. I highly recommend this dealership.

Earnestine Montgomery

May 2, 2013

Greetings Friendly Chevrolet, Having obtained a new vehicle in December 2012 from Atlanta, Ga and having to locate a dealership to serice my vehicle, I am proud to share Friendly Chevrolet as provided excellent service during my visits. Service personnel have been warm and "friendly". I have not had any issues with my vehicle and I am enoying my Chevy!

Kelly

May 2, 2013

I just bought a car from Friendly and it was a great experience. I walked in told them what I wanted and they didn't try to sell me on any of the extras. When I financed I let them know I would like to refinance in a few months for a lower rate and they called me a week later and had worked a deal for me. I went from just of 10% interest to 0%. They worked hard for me!

alfredo h.

May 1, 2013

This palce did an amazing job !! Was fast easy and vesry helpfull. Looked around at new car and now I want a new one I will have to go back !!

AshleyG

May 1, 2013

The best customer service. Everyone there are good listeners, nice and amiable people.

Bee For Real

May 1, 2013

Took my 2006 Saturn for ignition casing replacement and the radio ended up not working. Everytime I take my Saturn for repairs at Friendly Chevrolet, something else goes wrong with the car. Paid over $1000 to end up with, now, radio not working. Friendly Chevrolet would not investigate the matter. The radio was operable when I had it towed to FC. I was just told that I would have to replace the radio, which could cost me about $800 or more dollars to replace the darn thing. Friendly Cheverolet just wants $$$$ and does not care for the consumer or their cars. Very disappointed.

C Harris

May 1, 2013

My grandparents bought all their cars here. I'm a customer for life now!

Chris

May 1, 2013

Second car I've bought from Friendly Chevrolet! Another fantastic experience.

Dennis Peck

May 1, 2013

My service adviser is always attentive, realistic, responsive, and honest. I am totally pleased with the quality of the staff, the facility, and the value.

J at LBJ

May 1, 2013

Initially had trouble with my new SUV, but Friendly took care of me every time with a smile. They had to fix issues caused by the plant, not from their own doing.

Joel Treanor

May 1, 2013

John Ballard is always pleasant to deal with and gets the job done. I have gone to other dealerships in the past and they tell me thats the way it is. But the first time I brought the car in he told me we will find out what the problem is and fix it. And they have always done that from day one. Thank you for all the hard work. Joel Treanor

JWard

May 1, 2013

Friendly service advisers always takes great care of us. We bought our Suburban new at Friendly in 2005 and had a great service adviser for years. Upon that adviser's departure, we transitioned to another adviser that always delivers with quality and care. He's the main reason we continue to service our vehicle at Friendly.

mjack71170

May 1, 2013

You would do well to stay away from this dealer. They are not up front during the buying process, do not stand behind their product and mis-represent their product. D yourself a huge favor and buy somewhere else.

Mr Jones

May 1, 2013

My service manager did not communicate! My Tahoe was with the dealership for a week for 2 diagnosis and only one was done.

Shimmy Giggles

May 1, 2013

I looked for months for the right vehicle. As I shopped online and went to many dealerships and found Friendly having the best prices and selection of vehicles. The sales team was very easy to work with and made our purchase enjoyable. I would recommend Friendly as they make you feel part of the family.

Tx girl

May 1, 2013

Friendly environment, I had a pretty good experience

Wayne S.

May 1, 2013

Very happy with my truck buying experience. All went smooth and relatively quickly compared to some experiences in the past with other dealerships.

crystalcavazos

Jan 30, 2013

honest , up front , considerate.. I would recommend to anyone that needs a Chevrolet, under construction right now but looks like its going to be a awesome facility ..

amandahalisky

Jan 15, 2013

Sold a Suburban "new" with cigarette burns. They failed to repair them 09/28/12. Went back for a low quality patch and bad attitude!!!!!

Twiggs29

May 22, 2012

We have bought 3 vehicles new and used from Friendly and it was amazing. We got what we wanted with no hassles or pressure. Everyone was polite and helpful with no high pressure sales. Jimmy was very upfront with us. We try to send friends to them when they are in the market! Great buying experience!

woodyent

May 12, 2012

I made my most recent purchase a few months ago and recently brought my truck back for its first service. Things went so smoothly I thought I owed them the time to write this review. I have bought 3 vehicles from them and each time it's easy, fun and simple. I do a little homework before I go and get an idea of what is fair and then go see if I can make a deal. Not only do I make this easy for myself I make it easy for them. I ask for my price that I felt was fair what I want for my trade and they talk to the manager for about 2-5 minutes and then bring me my paperwork. The finance guys were always great they make finishing the paperwork simple and easy too. I like it when you get to deal with people that know how to do their job, and dont treat you like just another person through the door. They went above and beyond what I thought they would or could do. I had my truck clean and ready to go with my Onstar ready for me just to make it easier. When I brought my truck back for service this past week I was really pleasantly surprised on how I was treated. I was greeted right away by a young lady who told me she would help get my information about the vehicle and provide the service guy with the info. When the service guy came over to me he was great too asked about my truck and if there was anything that I had noticed that should be addressed while in for the oil change and tire rotation, which there wasn't but its good to know they want to address it seems like a good time saver for me. Then he asked if I wanted to wait or if I would like a complimentary loaner to run errands while it was being serviced!! I took him up on that and I was on the road made a quick stop grabbed lunch and when I got back the truck was done, washed and ready to go. Turns out what was even bigger surprise was they now cover my first service too. So it was free, painless, quick and thorough. I appreciate good service and this place delivers everytime. If considering a new Chevy there's not a better place you can get one than Friendly Chevy!!

Kjspike

Apr 18, 2012

Working with Auto Trader Friendly Chevrolet was recommend as a car buyer. My car was evaluated and I was given a fair sell price. I left the car and expected the dealer to send the payoff amount the next day to my bank. Five business days later, and only after several calls did the dealership send the money. The check sent was not a cashiers check so my bank had to wait to make sure the Griendky check ckeared Now it is exactly 14 days later and I don't have my money for the car I sold them. I simply feel lied to and ripped off. I cannot recommend this dealership.

brob903

May 1, 2011

I went to Friendly Chevorlet last summer to possibly trade my big truck in for a smaller truck. I had an 08 1 ton chevy duramax dually, loaded with a 6inch lift/35 inch tires/etc. my truck retail price was right at $46,000. It was a very nice truck!! I owed right at $40,000 at the time on the truck. They offered to pay my truck off for me and get me in another used 2008 chevy 1500 texas edition without any balance carrying over to the new truck. The truck i was buying was listed at $26,900 but i talked them down to $25,000 because i was trading in my truck which they really wanted to put on their lot. Everything was fine....... at first. I recently looked up the value of my truck because i was thinking of trading it in because now i need a bigger truck to work out of. The most i can get for my truck right now is $20,000. What has me confused and upset is when i called for payoff on my truck they said i still owed $30,080 after i have already paid a years worth of payments.I have a middle of the road interest rate. If i would have kept my DURAMAX i would actually owe less than what i do now. They somehow changed some numbers on my contract and really gave me the shaft. I do not think that they care about repeat business nor do they care about their customers. I know for a fact that they purposefully edited the numbers on the contract and i am now seeking legal counsel to resolve this issue. My name is Billy Robinson and my number is 903-258-1995 and I am from Jacksonville Texas. If you are planning to buy a vehicle from them and have any questions then feel free to call me, or if you work for the dealership and want to help resolve this issue then call me. In closing, hind sight is always 20/20. I would never had made this deal if all the info was presented up front. Information was intentionally withheld to push this deal through. That is why i would give this dealer zero stars if it was an option.......

rolandguzman

Dec 5, 2010

I have purchased several vehicles in my life and this was one of the easiest and most pleasant dealerships to deal with. Chris Snyder the sales manager was very up front with what he could do price wise and very honest. The sales consultant david did a wonderful job explaining the truck and all its features and showed me a demo to save me some money which i liked the most!! The finance manager was very pleasant although i am difficult to to deal with at times. After i got done with the finance manager i went to see Chris Malone, she explained everything in detail and just topped off a awesome experience. I have already told several people about my experience at Friendly Chevrolet and will continue to do so, i strongly recommend this dealer to anyone looking to purchase a new vehicle!!!

padiddle35

Nov 14, 2010

Friendly Chevrolet is one of the most improperly managed and unprofessional businesses I have ever dealt with. Here is my experience with Friendly. I saw a Chevrolet Avalanche for sale on Ebay. It was a good looking truck for a pretty good price and being that I live in Boston I really wanted a truck from a part of the country where there is no salt on the roads. I asked James, a salesperson, to send me some pictures of the undercarriage just to be sure there was no rust. He was supposed to send me the pictures on Monday before 9 pm and when he didn't send them I called and Heather, a secretary, told me they would be sent the next morning before 10 am which they were. As soon as I received them I called James and told him I wanted the truck. We agreed to a price and went through the process of completing the necessary paperwork. I then received a phone call from Heather telling me that there was another buyer interested in the truck and that I needed to wait to see if I could still buy the truck that I thought I had just closed the deal on. So I sent in my paperwork and deposit assuming that there must be some mistake, after all James already told me I had the truck. I diligently called heather and James for the rest of the day trying to figure out what was going on with my paperwork and what the next thing I needed to do was. The fact that they were ignoring me was my first clue that something wasn't right. After hours of waiting for a call I tried again and finally I got an answer from James. He informed me that the truck he sold me that morning had actually been "sold" the night before to someone who "said" he wanted the truck but had not completed any of the paperwork nor had he made a deposit. There's really very little I could do from Boston but I told a manager, Chris my story and he seemed willing to try to help me find another truck which made me feel better about the dealership. Unfortunately, ignoring customers seems to be a common trend there because Chris who was eager to help is now missing in action. I strongly urge people not to go to this dealership and to anyone who does, stay away from James, Heather and Chris. They are perfectly pleasant and polite but unfortunately incompetent.

mhayes9960

Aug 16, 2010

The absolute WORST experience I have ever had! Friendly Chevrolet should be changed to We Dont Care About You Chevrolet. I wasnt at dealer more than ten minutes before the manager told me he couldnt help me without $5000 down on a $12000 vehicle? Before I could laugh in his face I asked what options and solution they had to sell this truck and he said NONE, Sorry we cant help you. I am appalled by the lack of effort and service they provide. The shocker is I went up the road to a competitor and was approved for a BRAND NEW $24000 car with no hassle or down payment, they were glad to accept my trade in. Being that I work in the auto industry I will promise to never let anyone I encounter buy a vehicle from Friendly Chevrolet!

adame1926

May 18, 2010

I came in wanting a truck, not really knowing if I would qualify for one. I met salesman Bryan Chaney and we went right into business. Before I got all excited about a new truck, Bryan made sure I would get approved. After I was approved, then we went and found the truck I wanted. I test drove it and right away I knew this was the one I wanted. Bryan was very friendly, easy to work with and very honest. I told him exactly what my conditions were and he made every attempt to accommodate them. He has very good customer service, to the point were he went to a near by convenient store to pick me up a COKE because the machine at the dealer was out of regular coke. He walked me through the entire process and made sure my wife and I were comfortable. He even gave my daughter some candy which just made things better. I would like to thank Bryan and Friendly Chevrolet for the opportunity they gave me of doing business with them. Mike from finance, thank you also, he was very nice and courteous. He explained the finance processes and made sure I was happy. Overall, this was a great experience and I will definitely buy my next car here.

dumped09

Apr 29, 2010

The first salesman I dealt with was new and seemed a little unsure of what he was doing. However, upon my next visit I informed another salesman of my concerns and he quickly reassured me taking care of everything he promised. I did not spend a long time at the dealership and the salesman was always straight with me.

newcar2010

Apr 17, 2010

Just a quick note to say, "Thank you" to Kenneth McKenzie for assisting me in the purchase of my car. You demonstrated professionalism, great customer service and most all you greeted and treated with the utmost respect. You listened to my needs and found the perfect car for me. I will certainly refer you to my family and friends. Again, Thank you!

jackbauer

Apr 13, 2010

Working with Bryan CHaney was great. I would buy from Friendly again in the future. I wish all dealerships would let their sales staff negotiate deals without having to run back and forth to someone the customer never sees. Ridiculous method that all dealerships have apparently adopted. Bryan was great to work with though and I recommend anyone shopping at Friendly to request him. Very courteous and profesisonal.

tstrange

Apr 7, 2010

My experience with the purchase of my 2010 Camaro was wonderful! Bryan Chaney and Chris Tes made the whole buying experience pleasurable and trouble free. Being the conscientious person I am and not being made of money, I immediately made it clear what I expected. I was very specific and just short of being the difficult customer in my opinion, but there was never a time that I was not treated with the utmost respect and honesty. I thought it would be having the car that would make me feel good, but it is the way I was treated that is making me feel great actually. I will never do business with any other dealership except Friendly Chevrolet!! THANKS BRYAN AND CHRIS!! BY THE WAY - THE CAMARO IS AMAZING!!

Corvette World Victim

Jun 2, 2009

***WARNING*** DO NOT PURCHASE A CAR FROM CORVETTE WORLD OR FRIENDLY CHEVROLET!!!! I purchased a used Corvette from Terry Malone, the car has had nothing but problems from the beginning. The car has spent more time in the shop than it has been on the road. It has been in the shop for weeks at a time for various problems which still continue until this day. Terry Malone is a slick fast talking car salesman who only wants your money, he is as shady as they get, do not do business with him, buyer beware!!! I tried to speak to Terry Malone and Clint (Used Car Manager) about my problems with the car and they just turned their backs on me and ignored me, this shows their real concern for the customer. I don't want to see anyone go through the hassle, stress, and grief that I have had to go through. ***BUYER BEWARE***

big steve

May 3, 2008

my 2005 chevy corvette is a piece of junk. i have been to the dealership more than i have driven the car. they fried my wiring,damaged the interior. free car washes yeah right. charged me for 2 tires when they where suppose to be free. free tires for life where are they... i have had nothing but problems out of this car.. my roof fell off 3 times sure was funny there was no recall!!!!! so whats up GMC please forward to mark eddins president!!!!!!!

rsikes

Feb 28, 2008

I just purchased a 2008 Silverado. It was a very satisfactury vehicle buying experience. I thought they would treat me poorly because I was shopping price very competetivly. To my suprise, I was treated with respect and after a little of the usual dealership price shuffle, I was offered the lowest price out of several local Chevy dealers. After we made the deal, there were absolutly no games, finance gave me a competitive interest rate, didn't have any hidden add-ons, and the delivery process was handled effeciently. I wasn't buying the most expensive vehicle that they had, but they made me feel like I was. The professionalism that I observed made me proud to be purchasing an American product at an American dealership. I received a full tank of fuel, floor mats and the truck was spotless. Thanks again to Jim, Don and Dan for a truly Friendly buying experience.

shaman4901

Aug 18, 2006

I found a used vehicle by their internet listing, called the dealer 3 times over 5 day period, last time 25 minutes before I got there to verify the unit was there (By VIN and stock number) and had the features I was looking for. Was confirmed all three times. When I asked for Rene she was in back office, they brought her out, and she acted like she was going to get the keys, brought back another salesman, passed me off to him, he wanted to fill out a lead sheet(credit app). When I told him it was a cash deal, that I just wanted to save time by looking at the vehicle first, he still tried to get sheet info. I insisted him I wanted to see the vehicle, and then he told me it had been sold two weeks prior. (CAN YOU SPELL BAIT AND SWITCH< WIRE FRAUD?) I left. Got a followup call,from a sales rep, told him no way, then I got a "customer experience survey" and I spilled the beans on them, about 4 days later got a call from Rene trying to apologize, and telling me she had another vehicle I might be interested in. Told her NO WAY! I called yesterday, she is still employed, as is Steve (ISM) so this is style of mgmt. and operation. I am reporting to Better business Bureau and to GM Dealer Council. This is dishonest, unscrupulous, and fraudulent practice. I would not recommend anyone even visit their store, much less buy from them. As a son of a GM retiree, and as a Chrysler Corp former employee, I was totally dissatisfied with their actions as a dealership.