Used Cars for Sale at Friendship Chrysler Jeep Dodge in Bristol, TN

Debbie Moffatt

Sep 1, 2021

Rick and the entire staff that helped with my purchase was beyond great!!! From start to finish they went above my expectations. I would highly recommend this Dealership for any of your auto purchases. The process was simple easy and fast. I will definitely use them for any future purchases. 🙂 Thank you Friendship Chrysler.....

Jeff and Christy Dugan

Aug 12, 2021

I've just had the worst car buying experience! An 8 year old car was posted on their website and we were willing to purchase based on the price listed on the site, plus tax and document fees. They got us interested and then added almost $3K of warranties and paint coatings that we don't want and aren't part of the advertised price. Then, they said they aren't able to remove these costs. Unbelievable!!! We were ready to fly there and drive 1000 miles home but not for UNFRIENDLY and deceptive service like this!

Vicky Chee

Sep 20, 2021

First of all they mislabeled the vehicle on their website, saying it was one model while it is another. Secondly, I received a quote from the dealer printer. They didn't even send it from a valid email address to main professional communication. That should've been a red flag already. Same horrible experience of them quoting you one price then adding in nearly $3,000 of add ons that they deemed non-negotiable. No thanks, walked away. Don't ever buy a car from a place like this. Total BAIT and SWITCH. They claim they're able to offer you below invoice to get you in, then switch it up by adding almost $3,000 of protection items that you don't even want or need. Weather mats package for $600, no thanks. Will never give my business to a place that tries to rip you off and make a quick buck. Don't do it either. There are plenty of honest places to give your business to. While it is a seller's market now it won't always be. Don't ever trust those that try and rip you off when their market is good because they'll do even worse when they are desperate.

Adam Cline

Sep 13, 2021

Disappointing car buying experience with Friendship. We were quoted one price (see Adjusted Price in pic below) and then told we couldn’t buy it at that price unless we purchased all of their add on features (which are listed in the blue box below). The seem to have a bait and switch strategy when trying to get new customers. After speaking with the manager he was not willing to sell the car at the “Adjusted Price” unless I bought the “extras” because that’s the only way they are able to discount the car. Quote listed below...be aware

Misti Ferrell

Jun 9, 2021

Best car buying experience that I’ve ever had! They go above and beyond for their customers as I witnessed it while I was there being waited on. Thank you Madelyn for showing us every option and how everything worked. Your knowledge is outstanding! I love my new Jeep!