Used Cars for Sale at Frontier Motors in Pensacola, FL

Phillip Winston

Apr 2, 2015

Their ads to buy your car to sell are just a gimmick to get you in to buy something else. If it's an inconvenience to take your car there - don't do it. They'll claim they would just wholesale it but their wholesale guy is out that week (and probably the next week and week after too). They also claim emails won't go through to your email - complete nonsense. They just don't want to put anything in writing.

Helen old Navy

Mar 1, 2015

Found a car in their inventory on line priced well below the book value. It was a one owner clean car-fax, low miles etc. car, so I called and spoke with Robin Rainey and arranged to drive it. There was no photo on line because the vehicle literally just arrived on the lot. We made a tentative deal pending my returning the next day and driving it in the day time on the interstate etc. They handed me the keys and let me go by myself. Robin took care of every concern. That morning she had the oil changed and the car washed and cleaned up. The keyless entry code for the car was missing from the paper work, so Robin arranged for me to take it to a locksmith and they recovered the code and then programed my own selected code for the touch pad. When I asked about a cargo cover (like a window shade, pull over to cover etc.) Robin looked into it and found it was a hundred dollar accessory. She got me one, no charge. I went by and picked it up! I can't say enough good things about this experience and Robin. They also gave me slightly more than the book value of my car in trade. Yes I too got a beautiful looking cake. I highly recommend Frontier Motors and Robin Rainey.

Unhappy with the Deal

Jan 15, 2015

What you should know before selling is once they solicit you and work out a deal, if you do not have a clear title, and they want to pay you more than you owe, you leave the dealership without the difference in selling price and payoff. You get a contract of some sort that says they will pay you once they get the title. I have never heard of such. I am running away fast......

Tom Whitehurst

Oct 7, 2014

I had been looking for a particular vehicle and found one online and emailed for more details on Sunday evening. I went to the dealership early Monday morning and met Ray Shy. While I was looking at the vehicle I also got a follow up phone call from my online inquiry. Ray was very friendly, helpful and professional. I spoke about a few minor details on the vehicle that needed to be addressed. Ray worked with me on the price and terms. I had already done my homework on what so the deal was very easy to commence. I also had not trade. Ray took control to make sure the car was cleaned and the minor issues were addressed. The also found a few other minor items in there final inspections and were also fixed before I returned. They even gave me a apple strudel cake to take home and took care of the paperwork and everyone there was professional. I'm very pleased with my purchase. Thanks so much.

Carie Leyden

Aug 18, 2014

I had been looking for a particular vehicle and found one on line and called Frontier on a Friday morning. Robin phoned me back immediately and was very friendly and i felt no pressure, only a helpful attitude and a professional. Her and I spoke about a few details and financing prior to making my 2 hour drive to Pensacola to look and purchase. They worked with me on my trade in and I had a great new car I had been looking for by that afternoon! They even gave me the best apple strudel cake to take home. They took care if paperwork and everyone there was professional. Thanks so much. Carie- Santa Rosa Beach FL

Michael

Sep 16, 2011

I two years ago I purchased a Jeep from Frontier. It was in very nice show and was an excellent deal for the year and mileage. I am very please with the purchase and Scott was extremely helpful as we were paying cash and he found us exactly what we were looking for in our price range. Two years not a single issue with the jeep thanks Frontier.

greeneyes

Oct 20, 2010

I wasn't in the market for a vehicle but passing by Frontier Motors one night - it was there - front and center - my dream truck. I needed to know the bottom line and prepared myself for battle. So with Edmunds printout, bank info and DMV costs I was on the move. Past experience dictated hassling. Here's the short of it all - Frontier Motors salespeople were friendly, knowledgeable and made my purchase hassle-free. The next time your passing by Frontier Motors, stop in and say hello, get a cup of coffee and meet their staff. While your there browse over their entire lot of vehicles, your next car could very well be there.

Master Chief USN

Oct 16, 2006

From the first meeting over the phone to the final sale nearly three months later, Scott Ford and the team at Frontier Motors handled a complicated sale with total professionalism. They sold me the car I wanted - not the one they wanted to sell me - at a price that was barely above wholesale. When financing became an issue they worked with a real sense of urgency and caring to get me the best deal possible. There are no "desperate salesmen" at Frontier Motors. Always patient, always understanding and consumate dedication to the highest standards of customer service are the hallmarks of this dealership. In short, my grandchildren will buy their cars from Frontier Motors. I'll never go anywhere else to buy a vehicle.