Used Cars for Sale at Gael Auto Sales in El Paso, TX

Nichole Brooks

Jul 17, 2021

Beware these people sale cars that have been totaled and fixed (SEMI) get your own mechanic to check it out if you buy from this place

Gabe Gonzales

Aug 3, 2021

Beware of fraud!! If you have any work to be performed in the vehicle you will be purchasing, always ask for the old parts and triple check what they charge you. I exposed them this week for a job performed in a vehicle we were purchasing, for the last 2 weeks, that’s how long they kept it to fix some issues. They handed me the receipt and there was a different price for the parts and tried to overcharge me for over 100 dollars for such parts. Once I showed them the discrepancy they refused to sell me the vehicle today. Already had a contract and already had a funds paperwork from my bank, thy just never finished what was promised on contract and when put in the light for trying to scam us on the parts got upset and denied selling the vehicle. Cuidado con fraude! Siempre observen lo que le cobran y el trabajo prometido que hacen antes de entregar su vehículo.

Lucky Duck04

Apr 14, 2021

Worst dealership I have dealt with. I am a dealer in another state. They had a car on a dealer to dealer site that I was interested in. It took 8 phone calls and 3 Facebook messages over 2 days before someone would even respond to me. When I did talk to someone they said they couldn’t talk to me and I had to wait for a manager. 3 hours later I tried to call again and was sent to voicemail. Called another number they had and someone answered. He told me to hang on, he started talking to someone in the background and then hung up on me. Tried to call back and he hung up on me again. So I thought ok, well this is odd....just for the heck of it I used a calling app with a local number and they answered right away and then hung up on me again. They obviously don’t want to sell cars and all of the negative reviews have to be honest and accurate ones based on my experience. Stay away, beware, and buy elsewhere. Bought a car from someone half a mile down the road from them that actually cares about their customers.

David Hernandez

Aug 9, 2021

Worst customer service ever. Nobody checks their emails and all the phone numbers they have listed for customers to call do not work. There is no follow ups on customers or potentional customers whatsoever.

Traplord Melanie

May 13, 2021

Worst customer service ever !! Do not recommend this dealership not even to my worst enemy. it is near impossible to get ahold of anyone, it’s almost as if they don’t want to sell their cars . Save yourself some time and take your business elsewhere