Used Cars for Sale at Galpin Mazda in North Hills, CA

M Davis

Dec 1, 2015

My husband and I went to Galpin Ford with hopes to purchase a new vehicle. We looked at several cars and finally found one we liked. Robert Guerrero helped us with our purchase and really went out of his way to get us the deal we wanted. We are very happy with our puchase. Thanks Robert. We will definitely refer family and friends.

rhudson

Nov 30, 2015

Just have to say how great my experience was dealing with Philip Policarpio!!! Anyone thing on buying or leasing a Mazda please see Philip!!!!Thank you again Philip your TOP OF THE LINE!!!!

PM

Nov 28, 2015

First of all, Michael Moses was recommended to me by my brother who had previously bought several cars from him. After meeting Michael, I can see why my brother continues to go back to him. He is professional, knowledgeable, sincere, and comfortable to work with. He adds a personal touch that gives you a sense of trust. My buying experience was painless and actually fun! He is a top notch individual along with his staff Josh Moses and Christina Dipietro and I wouldn?t trade this experience for anything! With the help of Michael, I purchased the perfect car for me!

Pm123

Nov 28, 2015

First of all, Michael Moses was recommended to me by my brother who had previously bought several cars from him. After meeting Michael, I can see why my brother continues to go back to him. He is professional, knowledgeable, sincere, and comfortable to work with. He adds a personal touch that gives you a sense of trust. My buying experience was painless and actually fun! He is a top notch individual along with his staff Josh Moses and Christina Dipietro and I wouldnt trade this experience for anything! With the help of Michael, I purchased the perfect car for me!

Gerson

Nov 26, 2015

I bought a 2016 Mazda CX-5 here earlier this week. I had done my research and gotten quotes from various dealerships nearby. A while ago, a friend of mine had recommended a family friend/salesman, Michael Moses and they put me in touch with him. Michael called me and when I explained that I had the quote, he said that he would match it. Given my experience at other dealerships, I was skeptical but my friend reassured me that he had dealt with Michael many times before and he was great. He made an appointment to see me that same night. Once we got to the dealership, Michael was really great, friendly, and warm. He asked what car I wanted and asked for the quote and right away said he'd be able to match it no problem-- just as he had promised to over the phone. I also had another certificate from going to the LA Auto Show and he honored it too. After running my credit, he walked with me over to the sales manager and told him that I came in with the quote and that he wanted to match it-- the manager agreed (None of these games that other dealerships and salesmen play where "OH, let me go to my manager and see what we can do... I'm on your side and I'm going to go put my punching gloves on so I can fight to get you the best price" --- ACTUAL quote from a prior buying experience at another dealership). It was very clear that Michael was a very respected salesman and that the manager respected and even deferred to his expertise. They found the car I wanted in another lot and started driving it over and even gave us free dinner at the Galpin Restaurant as we waited for the car to be transported. My wife and I kept on waiting for the "games" or the "catch" to start but there were none. After many high fives, fist bumps, and hugs, we walked out of the dealership in the EXACT car we wanted at the EXACT price we wanted. It was such a great experience. We've already gone and told our friends and family about it too so that they can go see Michael.

astarbllr

Nov 26, 2015

I bought a 2016 Mazda CX-5 here earlier this week. I had done my research and gotten quotes from various dealerships nearby. A while ago, a friend of mine had recommended a family friend/salesman, Michael Moses and they put me in touch with him. Michael called me and when I explained that I had the quote, he said that he would match it. Given my experience at other dealerships, I was skeptical but my friend reassured me that he had dealt with Michael many times before and he was great. He made an appointment to see me that same night. Once we got to the dealership, Michael was really great, friendly, and warm. He asked what car I wanted and asked for the quote and right away said he'd be able to match it no problem-- just as he had promised to over the phone. I also had another certificate from going to the LA Auto Show and he honored it too. After running my credit, he walked with me over to the sales manager and told him that I came in with the quote and that he wanted to match it-- the manager agreed (None of these games that other dealerships and salesmen play where "OH, let me go to my manager and see what we can do... I'm on your side and I'm going to go put my punching gloves on so I can fight to get you the best price" --- ACTUAL quote from a prior buying experience at another dealership). It was very clear that Michael was a very respected salesman and that the manager respected and even deferred to his expertise. They found the car I wanted in another lot and started driving it over and even gave us free dinner at the Galpin Restaurant as we waited for the car to be transported. My wife and I kept on waiting for the "games" or the "catch" to start but there were none. After many high fives, fist bumps, and hugs, we walked out of the dealership in the EXACT car we wanted at the EXACT price we wanted. It was such a great experience. We've already gone and told our friends and family about it too so that they can go see Michael. He really made us feel like family.

EBK

Nov 15, 2015

Michael and Ray were fantastic and helpful thank you.

C.F. Rose

Nov 3, 2015

Buying a car is always stressful, but Phillip Policarpio and the Galpin team made my experience pleasant. I appreciate the fact that Phillip considered all my wants and needs so my purchase was perfect for me.

Paul F.

Nov 3, 2015

Its our second car at Galpin Mazda and Philip Policarpio gave us both the deals and the cars that puts a smile on our faces. He's wonderful and never pushy, he lays out what he can do for you and let's you decide. We'll come back for our 3rd car in a few years that's for sure!

Cf rose

Nov 3, 2015

There is no better place to buy or lease a car than Galpin Mazda and Phillip Policarpuo, our salesman. His customer service is unparalleled and made my shopping experience enjoyable and pleasant. His knowledge of the product line was impressive and gave me deep confidence that the car I would 'be getting would be perfect for me. Phillip is, hands down, the best salesman. I would not hesitate to recommend Phillip and Galpin Mazda ti anyone looking to buy or lease

Lorey08

Oct 30, 2015

philip and the team at galpin mazda are amazing. i got the best deal that i can find in town. philip is amazing he helped me find the best car for my family. he was very helpful and very kind.

lorey626

Oct 30, 2015

everyone at Mazda is beyond friendly and very helpful. Philip is my go to person when i want to buy a car. not only did Philip help me get my first car but also my second car at Mazda. hes very friendly and very helpful truly recommend Philip if you want a ca, he's amazing.

Susan S.

Oct 14, 2015

I have been buying and leasing cars for 35 years and Misha Moiseyev is the most knowledgeable, committed, thorough, caring, respectful, discreet and professional car salesmen I have ever worked with. His people skills are exceptional. He follows up! His word means everything. Sales Manager Ryan Suech went the extra distance to make the deal I was looking for, honoring all advertised specials. No runaround. John Diggs, Finance Manger, was very thorough and pleasant to work with late into the evening. (I came in on a Saturday night with no intention of buying a car, just getting information on a Mazda 3 (great car) and drove home with a new vehicle due to the professionalism and diligence of the Mazda Galpin team.) Loved how enthusiastic everyone was about the Mazdas they sell. The actually own and drive their cars! And for good reason. Mazdas are off the chart for quality at a fair price. I could not be more pleased with my buying experience at Galpin and my soooo beautiful Mazda 3 sedan.

Joel's Lincoln

Sep 24, 2015

Not only did Galpin offer me the best deal of the four dealerships I negotiated with, they also provided by far the best after deal support I have experienced from any car dealership. I've been purchasing cars for over five decades and our sales representative, Eric Felder, has been unbelievably fantastic in answering all our questions and extremely knowledgeable about our new Lincoln MKZ.Only problem I've experienced to date is your "vehicle brand" drop down list does not work. I cannot get it to say "Lincoln" no matter how many times I click on the drop-down button. If I switch "Reason for visit" answer I can select "Lincoln." I also leased the car, did not purchase it.

1062

Sep 14, 2015

Purchase my CX-9 from Phillip and he made the process very easy and hassle free. He walk me thru the whole process and made it very easy for me and my family. Answer all the questions and he also introduced me to the service advisor, which where also very help full and even answer a few questions about the maintenance. Thanks you Phillip.

ChrisSal23

Sep 7, 2015

Galpin Mazda was a great place to get the deal I receive on my new Vehicle this Labor Day weekend. Having already considered what I wanted to buy, I went into the dealership with a lot of questions. This was my first time buying a vehicle myself and was not familiar with much when dealing with prices, financing, payment plans, interest rates, vehicle maintenance, etc. The dealership, before we even started the process, was extremely accommodating with my family and I.Philip Policarpio, my sales associate, had already been at Galpin Mazda and worked there for 16 years, so I had a lot of faith in his knowledge of the Mazda brand, the cars, and dealing with providing wonderful service. He was very helpful as well as personable and friendly. We test drove the car, and he went over all the features that the Mazda Touring CX-5 possessed. It was great that he explained things while I was testing the vehicle so i could see first hand what I would need to be aware of while driving this high tech car. When it came time to go over all the technical info and deals we could get for the car, Philip was very patient, informed and guided us every step of the way in purchasing the car. He spoke to us about every car feature in great detail and the deals that the dealership could give up in trading in my old car to help with the down payment for the new one. Neff from financing then helped with doing all the final paper work, which can be tedious, but he was also very patient and informative, explaining what each document was and what it meant for me to sign it. He helped us with a good deal for extended warranty and other other things I would want to get to insure my cars protection in case of accidents or damage to the car.Overall, my experience here was very good and everyone was great. My sister is now in the works of getting her new car here as well. Thanks Galpin Mazda.

Jennifer S.

Sep 3, 2015

After having a not so wonderful experience shopping for a new car I found myself at Galpin Mazda. I worked with Michael Moses and he was really fantastic. He was patient, answered my questions, and helped me find exactly what I wanted. After he found exactly what I wanted he made sure that I got a good deal on it as well. I couldn't have asked for a more pleasant car buying experience. Everyone at Galpin Mazda was really nice and I would highly recommend them to anyone looking to buy a new car.

nvicente

Aug 30, 2015

Philip was very helpful and made the process easy for us. We had no complications from start to finish, and we are very satisfied with our experience. Thank you, Philip!

Kamal

Jul 31, 2015

Donna Alvarez is efficient , very professional and a very good communicator, she does follow ups and is very patient. She is knowledgeable and gets the job done. She is just an awesome person to work with.

Nissan Versa

Jul 27, 2015

The information on the car was given thoroughly, the service was excellent, and the car was a incredible and affordable price. I would recommend friends and family to go to Galpin Mazda car dealership, for affordable cars. Special thanks to Micheal Moses!

Timothy T.

Jul 27, 2015

Michael and Josh Moses were excellent as usual. Their service was excellent and beyond five star. I look forward to the working with them in the future.

Alishataylor94

Jul 27, 2015

The information on the car was given thoroughly, the service was excellent, and the car was a incredible and affordable price. I would recommend friends and family to go to Galpin Mazda car dealership, for affordable cars. Special thanks to Micheal Moses!

The In-laws

Jul 10, 2015

Michael & Josh Moses are very kind & knowledgeable. We had a nice buying experience with them. For sure if we ever decide another car, we will come back to Galfin. Thank you

Andrew and Jacinto

Jul 6, 2015

Michael Moses was recommended by friends. I, we, found out they are truly friends. Our experience at Galpin with Moses (Michael) and his son Josh was excellent. We are already given their names and recommending Moses and Josh to our friends and families. They did not pressure us at all. Moses asked the right questions, and at the same time he was analyzing my needs as a person. By the time we got to the lot, he already knew what I might like. He showed me only one car, that's how good He is. We are certain that Josh has and is learning from one of the best.

Jan R.

Jun 28, 2015

I'm consistently pleased with the service department at Galpin Mazda. They let me know up front what they will be doing, and keep me informed during the process. Their customer lounge is nicely furnished, clean and comfortable.

SandieG

Jun 24, 2015

I guess I was used to checking on the left side for excellent, and instead checked on the right side which was the opposite. My experience with Galpin Mazda has always been great, from the time I leased the car through them, through all of my maintenance visits. Hope I did throw anyone off.

CHRISTINE

Jun 23, 2015

I drove 95 miles to this Dealership and it was worth every mile!

HERB

Jun 23, 2015

I was leaiving for a vacation that would entail over 3000 miles of driving and had them do a thorough inspection. They made recommendations of things that needed to be done, as well as items that were not critical and could wait until the next scheduled checkup. The explanation was clear, and the work completed on time. I had no problems on the trip and would recommend having Galpin Mazda do an inspection before any extensive driving experience.

Drew21

Jun 19, 2015

I was referred to Galpin Mazda and their salesman Michael Moses. He is a miracle worker. He found the right car and deal for me and took great care of all the little items that came up in regards to my financing. Michael worked very hard and has great patience and customer service skills that every car salesman should learn from. I will refer all my friends to Michael and Galpin Mazda. My experience was way better than I had imagined it could be. Thank you Michael for getting me the car I wanted and a deal I am very happy about.

Drew21

Jun 19, 2015

I was referred to Galpin Mazda and their salesman Michael Moses. He is a miracle worker. He found the right car and deal for me and took great care of all the little items that came up in regards to my financing. Michael worked very hard and has great patience and customer service skills that every car salesman should learn from. I will refer all my friends to Michael and Galpin Mazda. My experience was way better than I had imagined it could be. Thank you Michael for getting me the car I wanted and a deal I am very happy about.

MIHIR

Jun 17, 2015

Great experience, I came to buy a car that I felt comfortable going on long road trips with and the dealer was extremely helpful in every regard. If we need another car, we'll come back to Galpin Mazda in Van Nuys.

FRANCIS

Jun 15, 2015

I had been very interested in the Mazda CX-5 for quite sometime. I was recently still stuck on my 3 year lease for a 2014 Honda Civic with about 22 months left on the lease. I thought it was going to be impossible to get out of my current lease. So I went out on a limb and made an appointment to meet with a sales consultant. I specifically went to the dealership to discuss what my options were and how much it would have costed to make the switch if possible. When I arrived at the dealership I had been introduced to Vince. Very friendly and super helpful. Asked me what car I was interested and told him the 2016 CX-5 and within 2 minutes took a trip to the new car lot to see what was in their inventory. I told him I was interested in the grand touring model and we explored the different models available. Eventually I was able to find a grand touring model in white with black interior. Test drove it back to the dealership and went on from there to discuss numbers.From there Vince was super helpful and and not overly pushy to sell me a car. I was honestly not expecting to come out of there with a brand new car. I was only interested in seeing my options. While discussing my options I wasn't able to get the 2016 model of the CX-5 with the payments that fit me. However Vince was able to get me in the 2015 model grand touring for a great price and also was able to get me out of my current lease. From the guys at the sales department all the way to the finance department, they were able to provide helpful and awesome service. Definitely looking to purchase another car again from Galpin.

Melissa

Jun 11, 2015

Brian Gonzalez was a great salesman! After a long day of dealing with pushy and unknowledgeable dealers we went to Galpin and were pleasantly surprised. Brian knew a lot about the Mazdas and never once made me feel pressured to make a decision. He even went as far as calling me the next day to see how everything was going my new car. His service was outstanding and would recommend Galpin to anyone looking for a new or used car!!!!

David C. "Wordstarman"

Jun 2, 2015

These guys are world class when it comes to MAZDA sales, service and standing by their warranty. I've owned 13 MAZDA cars, vans and suvs during the past 25+ years and GALPIN is the only place I go. Philip Policarpio has been my Sales Consultant in all my deals at GALPIN and its easy to see why he's the #1 MAZDA deal pro in the country. He just gave me a terrific price on my two trade-ins: a 2008 MAZDA Tribute with 247k miles and a 2010 MAZDA 6 with 123k miles. Then, Phil got my wife and I into two brand-new 2015's: a MAZDA CX5 for me and a MAZDA MX5 for my better half. Not only did we get the best price within 100 miles, Phil sweetened the deal with accessory packages next to none and even made sure we got the Cilajet coating for maximum protection and appearance of our cars. Plus, it comes with a transferable 10-year warranty that ups the Kelly Blue Book value by $1500. Great investment. I'll back sooner rather than later to see what else MAZDA has cookin' in a year or two. Check 'em out. You'll love GALPIN and say Hi to Phil.

Wordstarman

Jun 2, 2015

We've been a MAZDA family for nearly 30 years and at last count have owned thirteen MAZDA, cars, vans and SUV's. Since coming to LA, GALPIN MAZDA is the only place we'll go for the best deals, customer service and a dealer that backs up the factory warranty.Our most recent trade-ins were a 2008 MAZDA Tribute with 247K miles and a 2010 MAZDA 6 with 123,000. They gave us a terrific trade-in price on both cars and got us into a 2015 MAZDA CX5 and MAZDA MX5.GALPIN beat all MAZDA competitors within 100 miles plus they sweetened the deal with just the right accessories package. They also made sure both cars got the CILAJET protection and appearance finish with the transferable 10-year warranty.Be sure you ask for Philip Policarpio, the #1 MAZDA Sales Consultant in the country and with good reason. He's a pro who takes care of each of his customers. And he's there for you throughout the whole deal making sure your new MAZDA is delivered just right.He's the only guy I'll go to for my MAZDA, the best car value on the market today.

Mario

May 26, 2015

Thank you Mike Moses for making it so nice an easy! You are a very helpful person, great service.

Josh

May 19, 2015

I just leased my new CX-5 at Galpin Mazda. Michael Moses was the best salesperson I've ever dealt with. He was extremely knowledgeable and made me feel very comfortable through the whole process!

MM

Apr 6, 2015

I have been to Galpin Mazda for the past 10 years and have been leasing my cars the whole time. I finally decided to purchase a mazda 3 because I love that car so much. Michael Moses and his son Josh Moses helped me purchase my car and it has been by far the best experience I've ever had at Galpin Mazda. They were so helpful, personable and made me feel very comfortable with the whole process of purchasing a car. I'm so happy with my car and I'm glad that I got to meet and work with Michael and John Moses. I highly recommend working with them both.

valleymisfit

Apr 6, 2015

I have been to Galpin Mazda for the past 10 years and have been leasing my cars the whole time. I finally decided to purchase a mazda 3 because I love that car so much. Michael Moses and his son Josh Moses helped me purchase my car and it has been by far the best experience I've ever had at Galpin Mazda. They were so helpful, personable and made me feel very comfortable with the whole process of purchasing a car. I'm so happy with my car and I'm glad that I got to meet and work with Michael and Josh Moses. I highly recommend working with them both.

DeborahWess

Apr 4, 2015

Michael Moses is just the best ever. Came in on his day off to help me buy the car i wanted badly. So kind and caring, very unsual in most dealerships. Galpin along with Michael know how to treat a customer. Have purchased and leased 7 vehicles from galpin and always a positive experience. Highly recommend Michael and Josh Moses for auto purchases or lease, you will get true service and honesty.

deborah wess

Mar 31, 2015

Michael Moses is just the best ever. Came in on his day off to help me buy the car i wanted badly. So kind and caring, very unsual in most dealerships. Galpin along with Michael know how to treat a customer. Have purchased and leased 7 vehicles from galpin and always a positive experience. Highly recommend Michael and Josh Moses for auto purchases or lease, you will get true service and honesty.

Leslie Talley

Feb 27, 2015

I bought a Mazda CX5 at Galpin Mazda from Michael and Josh Moses. After working with them I would never go elsewhere. They listened to me and answered all of my questions. They got be a better car and price than I was expecting. They drove my new car to my house. My expectations were exceeded!

leslie

Feb 27, 2015

I purchased a 2015 Maxda CX5 from Michael and Josh Moses this week. I received a better price than I asked for and the car came with more options than I thought that I wanted. I felt very taken care of and will recommend them to everyone I know.

Ron K

Feb 19, 2015

I was interested in the Mazda 3 S, but was concerned about having to go through the very typical hassle of a car-buying experience, with all of its attendant stresses: being forced to go in the dreaded merry-go-round of haggling-- never knowing if you'll get to the "right" place, not getting a knowledgeable salesman who REALLY knew his/her product, and, well, you know what I mean. Well, was I in for a pleasant surprise. I was able to find that type of salesman I wanted to find at the nearest dealership--Galpin Mazda, only 5 miles away. Tony McGilchrist was absolutely exceptional: He did ALL that is necessary for a positive car buying experience: Friendly reception; full explanations of the differences among the different Mazda 3's; showed me the car I preferred in different color combinations; explained in comprehensive detail the various components of the car and how they worked (and by comprehensive, I mean that he gave me a hands-on, feature-by-feature tutorial); allowed me a few test drives to get a good feel for the car; and, thoroughly explained the different financial arrangements that were available. He is very knowledgeable about his product and his business, very personable, and certainly very patient (including he took as much time as was needed to not only teach me how various components of the car worked, but competently answered EVERY question I asked. He also returned all of my phone calls promptly, and still is in my post-purchase experience. Tony is about as good an auto sales consultant an auto shopper could find. I was lucky enough to find him at what I believe to be a very fine Mazda dealership Again, and it does bear repeating because it is so impressive, Tony's post-sales service has been great. I highly recommend him. Kudos to him! BTW, even the receptionist phone service at Galpin Mazda was friendly and more than helpfulregardless of what time I called. This was one GREAT car buying experience (I know, that is an oxymoronic phrase, but its true).

Elizabeth

Feb 16, 2015

Thank you Galpin Mazda, and Michael and Josh Moses for a great car buying experience! I live in New Mexico and was purchasing long-distance a Mazda 3 for my granddaughter in the LA area. I knew the exact car I was looking for and the price-range that was reasonable. I dealt with another LA area dealership for over a week previously trying to reach a fair deal for a car in their inventory but they never did what they said they would do. The general manager never even called me back when he said he would! Long story short, I went online searching for another dealer who had the car I needed. Galpin Mazda with their huge inventory had the exact vehicle I was searching for, but I couldnt stop there. I needed a sense of the integrity of the dealership, so I looked Galpins website (they have a Mission Statement. . . read it and you will be impressed). By the grace of God I discovered a website that rated dealers. Galpin scored off the charts great! Additionally, the father/son sales duo Michael and Josh Moses did too. I called Michael Moses, got right through to him and we had a deal within five minutes! I was extremely happy with the whole experience, and my granddaughter is even happier!Save yourself time and money, and most importantly deal with the best. Dont go anywhere else.

Ivana

Feb 13, 2015

Michael and Josh Moses! I showed up around 5 pm and drove off the lot in my Mazda 3 Grand Touring by 7:30 pm.

ampereSocial

Feb 2, 2015

I went to Galpin as a first-time car-buyer and was not disappointed. I was looking for a specific car that I was unable to fine anywhere else but there. I worked with Michael and Josh Moses and I felt I was very well taken care of. Michael was very honest and gave me a really good deal. I was very happy and was able to drive off in a new car that very same day. Thank you Galpin!

dbick13

Jan 31, 2015

I came in looking for a specific car and they only had one on the lot. This was my first time shopping for a new car, so I wasn't exactly sure what to think. I talked to Michael Moses and Joshua Moses and they were very honest and courteous. I believe I was given the best deal I could find and I couldn't be happier with my new car. I look forward to working with them again!

cbw

Jan 15, 2015

I have been doing business with Galpin Motors for over 30 years. Almost all of my upper management contacts have retired, however, Tim Mendenhall, is now the GM of Mazda. Tim sold me my 2003 F150 so I went to visit him. Michael and Josh Moses were assigned to show me around. I was not really prepared to buy or lease a new car, but after test driving the Mazda M6 I decided it was time to get into a new vehicle. Tim worked the numbers and within a few hours I drove home in my new ride. Moses was very professional with no pressure and helped in whatever I needed. I even got a free lunch at their restaurant, very delicious by the way.

Brian S

Jan 13, 2015

I think buying a car is a big pain in the butt. If youre like me you do tons of research. And then you need to go test drive the cars you like. It takes a ton of time and is a lot of work. My wife and I did shop around and had a pretty good deal lined up from another dealer far away but wanted my local Mazda dealer to match. We came to Galpin Mazda and had the pleasure of working with salesman Michael Moses and his son Josh Moses. Wow what great service we received! Mike is very personable and listened to everything we were trying to do. We had a big problem at the start as we needed to sell our car and our buyer at another competitors car dealership had backed out and left us hanging out to dry. Mike actually called that dealership to try to see what happened (they said theyd buy our car one day, and two days later they backed out). It turns out there was a miscommunication on their end so whatever. But we still had a car to unload. Galpin did an appraisal on site and we got a very competitive offer. So we sold our car to Galpin and moved forward to lease the car we were looking at. Unfortunately the car wasnt on site it had to come over from their sister site in Valencia. It would be a while until the car arrived and the we could see the finance manager. Mike sent us across he street to the Galpin restaurant The Horseless Carriage for a dinner on the house for my family. My son, wife and I ate quite a tasty meal and were totally stuffed. That place is like an old diner and the food is good by the way! Mikes son Josh came over to get us so we could start signing papers. We signed everything with the finance guy Kareen, who was great. He had everything together and we signed the papers pretty quickly. He didnt hard sell the optional maintenance or tire repair service. Good guy. Anyway, we had a very good experience at Galpin Mazda.

RusticSky37

Jan 13, 2015

When I began looking for a new car, a friend of mine told me to go see Michael and Josh at Galpin Mazda. I was toying between a Subaru Forester and Mazda CX-5, and fell in love with the CX-5 at Galpin. Michael and Josh were a valuable asset in helping me select my new Mazda CX-5. They were able to navigate my requirements and get me into the perfect new car. I found them to be trustworthy, relaxed, and helpful. I sincerely appreciated having support and answers when I needed them, without feeling like I was simply a target. Excellent customer service, knowledgeable, and friendly! I came from Orange County to Galpin Mazda, and will continue to to work with Mike and Josh at Galpin for all my future vehicle needs! I love my new red little SUV, and my pup does too!

brians99

Jan 13, 2015

I think buying a car is a big pain in the butt. If youre like me you do tons of research. And then you need to go test drive the cars you like. It takes a ton of time and is a lot of work. My wife and I did shop around and had a pretty good deal lined up from another dealer far away but wanted my local Mazda dealer to match. We came to Galpin Mazda and had the pleasure of working with salesman Michael Moses and his son Josh Moses. Wow what great service we received! Mike is very personable and listened to everything we were trying to do. We had a big problem at the start as we needed to sell our car and our buyer at another competitors car dealership had backed out and left us hanging out to dry. Mike actually called that dealership to try to see what happened (they said theyd buy our car one day, and two days later they backed out). It turns out there was a miscommunication on their end so whatever. But we still had a car to unload. Galpin did an appraisal on site and we got a very competitive offer. So we sold our car to Galpin and moved forward to lease the car we were looking at. Unfortunately the car wasnt on site it had to come over from their sister site in Valencia. It would be a while until the car arrived and the we could see the finance manager. Mike sent us across he street to the Galpin restaurant The Horseless Carriage for a dinner on the house for my family. My son, wife and I ate quite a tasty meal and were totally stuffed. That place is like an old diner and the food is good by the way! Mikes son Josh came over to get us so we could start signing papers. We signed everything with the finance guy Kareen, who was great. He had everything together and we signed the papers pretty quickly. He didnt hard sell the optional maintenance or tire repair service. Good guy. Anyway, we had a very good experience at Galpin Mazda.

keving82790

Jan 12, 2015

Michael Moses and Josh Moses were one of the best dealers I have encountered. Great service and got me the car I want! Couldn't ask for better!

RusticSky37

Jan 12, 2015

Michael and Josh at Galpin Mazda were a valuable asset in helping me select my new Mazda CX-5. They were able to navigate my requirements and get me into the perfect new car. I found them to be trustworthy, relaxed, and helpful. I sincerely appreciated having support and answers when I needed them, without feeling like I was simply a target. Excellent customer service, knowledgeable, and friendly! I came from Orange County to Galpin Mazda, and will continue to to work with Mike and Josh at Galpin for all my future vehicle needs! I love my new red little SUV, and my pup does too!

merywynne

Jan 4, 2015

Both Michael and Josh Moses are absolutely wonderful. They are both knowledgable, helpful, professional and friendly. They make the entire process painless and fun. This is why I keep coming back to Galpin, Michael and Josh Moses. Both Michael and Josh Moses are absolutely wonderful. They are both knowledgable, helpful, professional and friendly. They make the entire process painless and fun. This is why I keep coming back to Galpin, Michael and Josh Moses.

aubreyknight10

Dec 30, 2014

We bought a new Mazda 6 and it was the first time we have ENJOYED buying a vehicle! Bob made sure we had the best price possible, and he treated us with more respect than any dealer I've ever met.

Larisa_S

Dec 9, 2014

I had the most amazing experience here with Michael Moses and Josh Moses!! First they helped my mom get into her first new car in YEARS and then they helped me trade-in my old Mazda and get me out of the terrible loan i was stuck in! I don't have enough good things to say about Michael and Josh, they are realistic and don't try and push you into something your not comfortable with. They truly want you to be happy about your payment/interest and want you to be in love with the car you get and I am just over the moon about my experience! I will be referring anyone I know who is in the market for a car to Michael and Josh at Galpin, A++++ customer service!

Larisa.S

Dec 9, 2014

I had the most amazing experience here with Michael Moses and Josh Moses!! First they helped my mom get into her first new car in YEARS and then they helped me trade-in my old Mazda and get me out of the terrible loan i was stuck in! I don't have enough good things to say about Michael and Josh, they are realistic and don't try and push you into something your not comfortable with. They truly want you to be happy about your payment/interest and want you to be in love with the car you get and I am just over the moon about my experience!I will be referring anyone I know who is in the market for a car to Michael and Josh at Galpin, A++++ customer service!

Ryan Fitzgerald

Nov 28, 2014

Being the first time buying a car on my own, and only having to do it because my last car had been totaled, John Martinez made this experience go very smoothly and I could not have asked for better service. From the moment I stepped foot on the lot, he greeted me with kindness and never once did he try to sell me something I did not want. Galpin Mazda is not a dealership like any other. It is much more welcoming than any other dealership I visited while shopping. That is why I went back to John Martinez and would recommend him to anyone looking!

Marlene S.

Nov 21, 2014

Personally I have no pleasure in dealing with pushy sales people, or for that matter stepping foot into a dealership. Knowing that my lease would soon be up, I knew I could not procrastinate any longer. I knew I would need to rally up all my energy to begin this exhausting, and overwhelming car shopping process.I have to admit after working with John Martinez at Galpin Mazda my negative outlook on the "car buying experience" has changed. John was very personable and listened to all my needs anywhere from features to budget. The whole experience was very pleasant, but best of all I never felt pressured or rushed at any point during my purchase. He was very thorough through the entire process, and despite closing the deal late on a Sunday night, he was nice enough to explain ALL the features my new car had to offer... I mean seriously... down to the last detail. I am so happy with my new Mazda 3 and thanks to John my entire perspective has changed. I am no longer intimidated by the thought setting foot into a dealership. John's knowledge, honesty, and professionalism are all reasons why I would recommend Galpin Mazda to anyone. I hope Galpin Mazda acknowledges his hard work, and recognizes what a great asset he is to their dealership.

KAY

Nov 16, 2014

For years, I have been driving an old car, and I dreaded having to buy a new car, but I must say; it was a pleasant experience! Phillip Pollicarpio was incredibly attentive, and I enjoyed working with him. Thank you!

Stephen

Sep 30, 2014

You cannot go wrong with Galpin Mazda. I've been dealing with several of the greater Los-Angeles Mazda dealerships for a few weeks now. All of them have disappointed me. Many disappear on you if you try to communicate through email before going in. However, Galpin was a straight shooter the entire time. No hard sellers, no nickel and diming. They communicated effectively and quickly. They honor everything mentioned in emails. When I finally went into the store, I met with Robert. Incredibly genuine and authentic. I'm from the Midwest so I'm frugal and am always looking for the best deal. I felt Robert honestly gave me the best deal he could get from his GM. And, it was a great deal! When I talked to him over the phone, he said I would walk out happy, and I can assure you, I am a very happy customer. Galpin Mazda has won a returning, and potentially lifetime customer, with me. Misha also deserves to be commended for his excellent customer service when I had come in previously. Misha showed me how all the bells and whistles of the car worked and was very patient in explaining how the car works and answering all the questions I had. You can't go wrong working with Misha or Robert.

Mattie Eilers

Sep 28, 2014

No stars (1 given because I had to). I am so angry and annoyed with Galpin Mazda. They've lost a very satisfied customer. I can't believe I used to say so many nice things about Galpin Mazda and recommend them to everyone. I was a customer of their in 2011 and they've proven this time around in 2014 that they have NO CUSTOMER LOYALTY for someone who has been leasing from them for 3.5 years. NONE.3 years ago, I would have given Galpin Mazda a 5-star glowing review, and I glad I didn't. (xxxx, I would've given them a glowing review 2 months ago.) in 2011, I met with John Martinez and leased a new 2011 Mazda 3 (my first lease ever), and it ended up being a breath of fresh air after dealing with so many other dealerships and bad salesmen. I said that to him. It was easy. The car was affordable. We were taken care of and my satisfaction was a 10 out of 10. The manager worked within my budget after we got screwed over really hard by Volkswagen by making the same offer that VW originally had on the table for us. Now it's 2014, and my Mazda 3 lease is due to be up in a month. I've been shopping around for other hatchbacks (Ford Focus, for one) but honestly thought I wanted to stick with Mazda because I've had such a great experience with them. Because I liked the car. I really like the pickup of the Mazda 3 sport. It's a good car. I've been dealing with Tony McGilchrist this time and, although he seemed to be like John, this experience was worthy of no-stars. However, I don't blame Tony because I know he answers to someone higher-up.This time, Mazda did not work within my budget. They originally tried to talk me into a Sedan, which I was very clear I didn't want. I pretty much walked out of our first meeting because of this. I said I would come back and I did. I was entertaining taking a 2014 Mazda 3 (the previous year) because I knew the deal would be better for the car they're trying to get rid of for the 2015 cars rolling in and, I don't care, I just wanted another Mazda 3 with them. After much negotiation and sitting around for hours over 2 visits, I get offered a much higher monthly lease payment for the same money down. Then I get hard lined. Why? Because Galpin Mazda thinks their cars are more valuable now than they were in 2011. They think more people will be willing to buy them. Forget the fact that I'm a repeat happy customer. Forget that I've been loyal and recommended a lot of business over to them. (My coworker Ann got the same card I have in a Sedan from them.) They forgot all of that - Galpin Mazda decided to not work within my budget. They even went as far as to only offer me the previous year's hatchback they're trying to get rid of. They didn't even try to get me the newer car. They even initially tried to offer me it in a color I was clear I didn't want so, this last visit, I was clear what color I wanted. But, this time, I was told I shouldn't even entertain the 2015 Mazda 3 because it'll be much more expensive than I wanted. In order to get the payment I had negotiated in 2011, I was told I'd have to pay an additional 1350 down, and that was on top of 1650 already down (this 1650 included a measly $750 return-customer appreciation offer - which is no better than most dealerships that offer $750-1000 off if you switch to their dealer). I paid 900 down the first time!!!! Why is it so much more expensive for a loyal customer???? The car is the same price as my current Mazda!!! 3000 down? Are you joking???All in all I walked away today extremely dissatisfied and regretting ever leasing a Mazda from Galpin. I want to let everyone know about my dissatisfaction, and to avoid Galpin at all costs because they're not loyal to loyalty. I'll be sure to post this rating everywhere possible so everyone knows that GALPIN MAZDA IS NOT LOYAL TO THEIR MOST LOYAL CUSTOMERS. It's a shame I had to learn this now. Making 20 extra dollars off me a month + a RIDICULOUS down payment is more important to Galpin Mazda than having me drive another car off their lot.I got an email from Galpin Mazda the other day when I visited them titled "Your complete satisfaction is key." You can say whatever you want Galpin, but your actions prove you definitely don't mean it. Customer loyalty means nothing to Galpin Mazda, and they chose to turn away someone who is fiercely loyal. In this case, actions definitely speak louder than words.I'll be indignantly handing back my 2011 Mazda 3 in the next month.On a side note, the Mazda 3 is a great little car with great sporty features like amazing pickup, and I'd recommend it to anyone. I'm going to be making some treks outside of LA to other Mazda dealerships in order to find someone else worthy of my Mazda loyalty.

Happy Purchaser

Sep 7, 2014

I love my new 2014 Mazda3 Hatchback and my purchase experience at Galpin Mazda in Van Nuys was above outstanding. Most particularly, my Galpin sales associate, Dawney Tugadi, personally made my purchase happen. I had a trade-in which I still owed money on and a very set purchase price and end-result car payment I could afford. Dawney expended extraordinary effort to push to get the very best trade in offer for me as well as getting me the best new car purchase price (I do not believe I could have obtained a better trade in or purchase price anywhere else nor through any other sales associate). Dawney absolutely went to town for me. And, while I, ultimately, decided on the Mazda3 Hatchback, through Galpin's network of associated dealerships, Dawney could also have assisted me with purchasing either a Honda, Suburu or Ford if I had decided to go with one of these makes. Dawney personally made this car purchase the best one I've ever had and, it wasn't easy for her, because I had multiple criteria I needed to be met (even above a set financial budget). If you're looking for a new Mazda, Honda, Suburu or Ford, call Dawney at Galpin Mazda and I believe she will do right by you.

MazdaGuy

Sep 2, 2014

I recently purchased a 2014 Mazda 3 from Galpin Mazda and had an overall good car buying experience. Vic Arakelian was the salesman I negotiated with and he was excellent, I highly recommend him. He helped me get the deal I wanted and was very honest and friendly. All the staff are very nice and treat their customers with respect.

Daddybear

Sep 1, 2014

I want to tell you about the best car buying experience that I have had in my lifetime. I live in AZ now but used to live in California. I called Michael Moses with Galpin and let him know what I was looking for. He said to trust him he would get me a great deal. So, I drove 6 hours to get a car from Michael Moses. I have bought many cars from him over the years but this experience was the BEST!!. He gave me the GREATEST car buying experience I have ever had. Michael kept to his word on everything he said. Everything went smoothly with my deal. I got the most awesome car. I would drive to the ends of the earth for Michael Moses. He is Awesome!!

bearkowski

Sep 1, 2014

I want to tell you about the best car buying experience that I have had in my lifetime. I live in AZ now but used to live in California. I called Michael Moses with Galpin and let him know what I was looking for. He said to trust him he would get me a great deal. So, I drove 6 hours to get a car from Michael Moses. I have bought many cars from him over the years but this experience was the BEST!!. He gave me the GREATEST car buying experience I have ever had. Michael kept to his word on everything he said. Everything went smoothly with my deal. I got the most awesome car. I would drive to the ends of the earth for Michael Moses. He is Awesome!!

Lcerruti

Aug 29, 2014

Mt husband anid I bought two cars two weeks ago. My mother saw our cars and loved them. I brought her in and Philip helped us again he was able to help my mother and she received everything she wanted. Thanks Philip

Lcerruti

Aug 23, 2014

Everyone at Galpin are friendly and helpful. This is my 5 th car I have bought from them. I won't go anywhere else. Phillip is the best he treats us like family.

Mazda Soul Red

Aug 19, 2014

Robert was an amazing sales representative for Galpin. He listened to what we wanted, matched our best offer, went out of his way to make our purchase process easy, and gave us a quality car above our expectations.

aaronduldulao

Aug 13, 2014

My experience at Galpin Mazda was great. Phillip, our salesperson, was very helpful. He was able to answer all our questions and explained everything very clearly. He even got us a good deal on the car we were buying. Overall, our experience at this place was really great. We would recommend this place and Phillip to all our friends and family that are planning to buy new or even used car.

Jeremy Zubery

Aug 5, 2014

I don't tend to comment/post, but after meeting a wonderful salesperson, Rafik Bababkhani, I feel I have to share my experience. Rafik Babakhani's customer service skills during my recent purchase was beyond expectations. I was comparing few cars I had in mind in different dealerships, but after meeting Rafik and being exposed to his expertise, warmth....and more importantly, honesty and practicality..... I knew I am in the right place. It was like getting an advise from a close family member you trust on a subject he/she is expert in.Great purchase, and I highly recommend Rafik Babakhani and Ray Fini!!!

rockinrobin

Aug 4, 2014

Couldn't have been better. They have a great selection of cars. Bob Ware is very helpful and "not pushy". He gently led me through the process. Even the finance process with Karren was easy. Great team to work with! I love my Mazda 3 -I touring car. Perfect car for me.

crashrider

Aug 1, 2014

I bought a CX-5 on Wednesday. I showed up and was greeted by Michael Moses. He was one of the friendliest people I have ever met. He didn't try to hassle me around or "upgrade" me as I told him I already knew what I wanted. We found the right car and went through the rest of the process. I was in and out of there in an HOUR AND A HALF! Was the simplest buying process I have ever experienced!

David A

Jul 28, 2014

I was dreading the whole process of buying my first car because every time I entered a car dealership I was stalked by salesmen trying to push a hard sale. Usually I don't trust reviews but my girlfriend persuaded me to go Galpin Mazda, because it has excellent ones. I should listen to her more often because my experience couldn't have been better. Philip the salesman was of great help, very respectful and helped me get the best financing deal in the world.

dctoruro

Jul 26, 2014

My experience with Philip was exceptional. He went beyond what anyone could reasonably expect to get me exactly the model I wanted with the color I wanted and the features I wanted. This was th best car buying experience I've ever had in the last 50 years. I couldn't recommend him more highly.

jl628

Jul 9, 2014

I got a Mazda 6. Overall everything went well . The seller didn't hassle me which made my experience comforting. I enjoyed it and am now enjoying my new car!

Svet

Jun 24, 2014

I was in a process of buying my new Lincoln Navigator 2014 and after checking a couple of deals I was referred to Michael Moses of Galpin Lincoln. i gave him a call and it was a really right thing to do. Michael and his son Josh took a great care of me by not only giving me a great deal but also making me enjoy the time I spent there. As a result I am very happy now driving my new Navigator. I will absolutely recommend Michael and Josh to all my friends and colleagues who are shopping for the car.

shantfernezlian

Jun 8, 2014

I have rated Galpin what it is because they showed me a great car buying experience. I walked in and was asked to make myself feel at home while Michael Moses took care of me. I was offered water and soda and gladly accepted. All the employees kept making sure that i was okay and being taken care of and i even used the front desk phone charger when i needed it. i walked in with one car in mind and that is the car i walked out with, with the deal i wanted. i will be back when my lease is up

KimmiesDad

May 23, 2014

I just leased a '15 Mazda 6 from Galpin Mazda. Superb experience every step of the way. I truly felt valued as a new customer.

wolfmft2

May 4, 2014

I got a call from John about 3 months before my lease was set to mature. He was never pushy. I decided to go to Galpin Mazda in Van Nuys since it was closer to test drive a new Mazda 3. They gave me their lowest price and I set out to battle 8 dealerships against each other. One by one they dropped out of the race and I narrowed it down to one amazing bid from a dealership with lots of bad reviews on the other side of town, known for making promises they can't keep. I promised John that I would come to him last just to make sure he couldn't get me the lowest possible price on the car I wanted. Sure enough, he was able to beat everyone else's bids by a long shot and I got a deal I was not expecting to get. John started the process on the phone and then stayed at the dealer after hours waiting for me to get there with not one complaint. I can't recommend him enough to anyone who is in the market for any car that Galpin sells... not only Mazdas... even though the Mazda 3 is the best car on the market right now.

Cathyqt2012

Apr 7, 2014

Well I was overall pleased with my service. I had an amazing dealer help me out all the way through my whole process. His name is Nef! He took me on an amazing test drive and he knew exactly what he was talking about when describing the vehicle I was purchasing. This was my first car purchase and Nef did everything possible to help me with my purchase. I made my purchase with him at Galpin on Roscoe! I recommend anyone to go to NEF for any car purchases!

sandiz

Mar 24, 2014

I went to Galpin Motors on saturday, 3/22 to lease a 2014 Mazda and the experience was wonderful.Everyone I came in contact with was extremely helpful and made my leasing process very easy.Michael Moses went out of his way to make sure that I got the car that I wanted and it did not take foreverto complete the deal. I recommend Galpin Mazda and MIchael Moses very highly.

LifeIsSweet

Feb 20, 2014

The Great experience of purchasing my first car in 2003 in Galpin Motors was the best reason for me to go back there for my second car after 11 years !I worked with Mr. Yourik Ghadimi back then . His honesty and patience as a sales person was incredible . In my return to this dealer ship and finding him as the (well deserved) manager of Mazda, I was introduced to another great sales person ,Mr. Robert Sardariani. Working with him as an absolutely Positive, Honest, Informative and hardworking sales man made me to trust another person in this great dealership . I appreciate everything he did in order to get me the right car ( which I love :D ) and the best deal . I am very grateful and wish them both success and good luck !P.S. If you need a car, honestly, visit Galpin and ask for these great people . You can't go wrong with them !

RJose

Feb 11, 2014

A wonderfully pleasant experience indeed with Mr. Philip Policarpio !! A definite asset to the dealership !Mr Policarpio was helpful and very understanding of our situation. He was very patient and not pushy as what you would expect of a car sales person. From the first handshake, you felt that you came to the right place and was communicating with the right person. Philip helped us pick the right car for our daughter with consideration on how the car is going to be used and the budget we have. Test drove the car and back to the dealership to discuss pricing and the different financing options. No bargaining needed as we know he gave us the best possible price. Fast processing of papers, in depth lecture on car at turnover, and follow up call the following day. What more can you ask for ?Thank you Mr Philip Policarpio of Galpin Mazda.

Turtle_doves

Jan 23, 2014

My father had an arrangement with a consultant he spoke to over the phone but when we got there he was already entertaining other guests, so he recommended us Mr. Policarpio. I did not have a very good experience when I bought my first car and I was still reluctant with talking to another one. To my surprise he was very accommodating and patient, did not rush us nor did he push the idea of buying the car we chose, gave us options and from picking the car to our financing. Big help for me and easier for someone who knows nothing about cars or buying one (even though this is my second car). All was good and I am happy with my purchase.

coins_bounce

Jan 14, 2014

I had a really pleasant experience, thanks to Robert S. He helped me purchase a beautiful new Mazda 3s Grand Touring without being pushy.Thanks Robert S.!

AmirBlumenfeld

Dec 24, 2013

In a world filled with shady car dealerships and car dealers, Philip and Galpin Mazda stand out like diamonds in the rough.I leased a Mazda 6 from them recently and they were honest, forthright, and stuck to their promises. And better yet: They actually had the car and color I wanted! No upsells, no bait n' switch. Just honesty and integrity.Don't learn the hard way, just trust me and go to Galpin Mazda. All the other places I went to either didn't have the car or tried to lie to me about the price. Trust Philip. Trust Galpin Mazda

reddomingo

Dec 2, 2013

I FINALLY MY GOT MY FIRST CARRRRRRRRRRRRR!! :D :D :Das a first time buyer, minimum wage and a little credit established because i barely got here in america ( 2yrs ).. Mr. Philip G. Policarpio(Sales Agent), who's the one helped me to get my first car.. 2 banks declined me for getting a loan but he tried his best to help me and i wasnt expecting to get that lowest interest and they did gave me hahaha! my monthly payment is suited to my ultimate TIGHT budget! He explained all the details that i need..IT WAS REALLY GREAT SERVICE & I would definetely recommend him to my FAMILY, RELATIVES & FRIENDS!

noregrets

Nov 23, 2013

I have been bringing my cars to Danny Talamantes for his extra-capable, especially-considerate care for years, and have found that Galpin Mazda Service in Van Nuys consistently exceeds my expectations. With such positive service experiences, Galpin was the obvious first choice of dealerships to consult with as I considered buying my first Mazda last week, and I was pleased to discover that the sales/finance department staff is just as friendly and helpful. Robert Sardariani and Haig Melkonyan worked as a team to coordinate an attentive, patient, pressure-free purchase process while Claudia Campos and Karren Antonyan graciously extended their expertise to answer my final finance questions. The end result was a carefully-crafted contract for a 2014 Mazda CX-5 that met all of my needs and more. Everyone went above and beyond to ensure my complete satisfaction, and they succeeded! Thanks, Galpin Mazda!

vudude

Nov 3, 2013

Mazda has been good to me and my family for quite some time now. Aside from loving the cars themselves, I have particularly been a loyal patron of Galpin Mazda, where I am always greeted warmly and treated with professional, care and respect. By the time my 2007 Mazda CX-7 was looking to settle down (I drive 25k+ miles a year), I had pretty much already had my mind set on getting another Mazda for the next phase of my life.Philip Policarpio, the salesman I worked with, helped me quickly consider my options and understand the financial planning behind my new car. Every step of the way, he kept me informed and supported. Having been an owner of many Mazdas himself, he was able to give me a really comprehensive look at what would be right for me.I am now the happy owner of a 2014 Mazda 6 Grand Touring. It's a a beautiful, comfortable car and really does turn heads. I have never been so happy, so content to ride around in a car that fits my unique balance of needs. I still come by to say hi to Philip and the rest of the guys at Galpin Mazda. There's a real sense of family I get from coming back to Mazda - I know I'll continue to do so for even more years to come.

lorey626

Oct 10, 2013

Philip is one of the Nicest person I've meet he over and beyond to make sure my husband and I got our car and I am really thankful with him so if anyone is interested in buying a mazda the best place to go is Galpin mazda and look for Philip policarpio he's truely amazing.

lynette1228

Oct 9, 2013

I had a horrible experience with the Antelope Valley Mazda dealership so I contacted Galpin Mazda to purchase my vehicle. I was assisted by both Lilliana and Robert. This is my 11th vehicle I have purchased. They gave me amazing customer service. I was given an incredible price with no hassel and they did not waste my time. I would recommend this dealership to anyone of my friends and family. I will definetly return for my next purchase.

missmaryg11

Sep 27, 2013

Can we say AWESOME?!!!!!Such a great experience I had yesterday purchasing a 2010 Mazda CX-7low mileage and in my price point. Robert Sardariani was my sales Rep and he was SOOOO helpful, he is very knowledgeable. I recently was in a car accident ? bitter sweet situation and in the market for a New car. I was long overdue for a new car, I told Robert what I was looking which was an SUV. He took the time to find out my needs and called me with the perfect car he had in mind. At first I was a little hesitant because the pictures on Galpin Mazda Website did NOT do this car justice. Robert was even kind enough to come to the dealership on his day off!! Soon as I saw the car instantly I was amazed, the interior of the car surpassed my expectations. I sat in the car and it just felt like it was meant to be, I took the car on a test drive and Loved it, felt very comfortable. We worked on some numbers...I got the perfect car for me and my family, low mileage, great price point with MANY features and BAM equals a HAPPY SATISFIED CUSTOMER. Car even came with an excellent warranty...I Love my new CAR!! THANKS SO MUCH ROBERT ?

lovemayer77

Aug 28, 2013

John Martinez is the sales person that I have gone to and relied on for several years now. This is my fourth car with Galpin and because of John, I was finally able to purchase rather than lease. He made the entire experience pleasant and stress free! Go see him!

rakress

Aug 22, 2013

Lilliana and Robert really worked hard at finding the right financing that would work for my situation. They were willing to spend the time to try different avenues and were great at every step of the way. Best dealership experience ever. Will continue to get my business as long as I'm driving a car in California. Fernando in Financing helped get something through and was very willing to work with me.

cobrien8008

Aug 14, 2013

After being lied to multiple times and sorely disappointed with my experience at Star Mazda in Glendale, I called Galpin Mazda and got Haig on the phone. I explained my frustration to him and told him I wanted to speak to someone who was going to be honest, give it to me straight, and get me a really good deal on my new car. Haig completely understood where I was coming from and he and Robert, his teammate, did exactly that and were an absolute pleasure to deal with. I was short on time, so they worked with me and we negotiated the whole deal back and forth over the phone. My trade-in had some damage on it that I was concerned would be a big issue (one of the lies I was told at Star Mazda). Haig and Robert worked it all out and it was no issue at all! They kept me in the loop and worked hard to get me the exact deal I wanted and in the end, they went beyond what I expected and got me an even better car than I thought I could get. At the end of the day, all I had to do was drive over and pick up my new car. The transaction was easy and enjoyable and I absolutely love my new car! I highly recommend Galpin Mazda, and I will definitely be back! Thanks to everyone who makes it happen.

rebeca910

Aug 12, 2013

I purchased a 2014 Mazda CX 5 Touring from John Martinez at Galpin Mazda in August 2013. This was my first new car purchase and it could not have gone better. John was very welcoming- starting with calling to confirm our appointment and meeting me immediately once I arrived. John was very patience answering all my questions and never made me feel stupid or pressured. I was able to test drive the cars I was intersted in on the streets and on the highway. He answered all my questions during the test drive and showed me all the cool features. I didn't feel rushed during the test drive and when discussing prices, he was very up front and honest. He walked me through the different price points and showed me the Edmunds site on his computer so I could see for myself where his prices were coming from. John spent over 3 hours with me on my first visit and followed up the next couple days to be sure I didn't have any other questions. Once I decided to buy, I was able to negotiate based on quotes I received from other Mazda dealerships and John was able to beat their best price. The financing and paperwork that comes with buying a car took quite a while but I was very comfortable the entire time. Since purchasing the car, John has followed up to make sure I'm happy with my purchase and don't have any additional questions. I would definitely recommend John Martinez and Galpin Mazda to anyone looking to buy a Mazda. The experience was exceptional.

aavakian1

Aug 1, 2013

It was not my first time buying/leasing a vehicle from Galpin Motors. I have had a wonderful experience with all the salesmen, with their positive attitude and the welcoming environments. Robert and Haig both went out of their way to help me choose the car that I was looking for. I am now in love with my new Mazda 3, all thanks to Robert and Haig for presenting me with the great choices of vehicles they had to offer.

anasatir

Jul 31, 2013

Alex Castro went so far beyond my expectations that I am willing to respond on social media about my experience. I have taken test drives before from the Galpin family. I live 30 miles away but will always buy new cars from them. Did I mention they also gave me the best price from three other local dealerships. Ask for Alex.

calwayne

Jul 15, 2013

By far the best car buying experience I've ever had. Robert Sardariani made it a painless process. His relate-ability, knowledge, helpful and no pressure ways, sealed the deal for me. Go Galpin Mazda!

Jamespsykes12

Jul 3, 2013

I had a great car buying experience over at Galpin Mazda! My sales person Oliver was truly exceptional! He was knowledgable and personable and very friendly. Made the whole experience pleasurable instead of miserable.

bigguygonz

Jul 2, 2013

I went to Galpin yesterday because I was close to the end of my lease on my 2010 Mazda3 and I wanted to take advantage of the current 2014 Mazda6 lease deal. I called a friend who recommended Galpin and turned out they had one Mazda6 that fit my needs in stock. After a short call with Philip Policarpio, I decided to brave the traffic and head up there.All I can say was the team was great! Philip, Alexis, Claudia and Dan made the experience enjoyable. I think any time you can buy a car the same day you decide to make the call, and be in and out of the dealership in 3 hours with a great deal and zero stress, you're a winner.

mazdaextreme

Jun 24, 2013

I purchased a 2013 Mazda 3 and not only is it the best car I've ever owned, the service from Oliver was second to none !! Even the finance manager made it so smooth for me. Got a great deal all around. I would recommend all of my friends and family to Galpin.... Keep up the great work..

Ronald2002

Jun 22, 2013

Dawney Tugadi was and incredible sales person. Very professional, patient, and wasn't pushy at all. Thanks to her I the car I visited the dealer-ship for. A very pleasant experience. Zoom Zoom, Ronald

hiimsimon

Jun 12, 2013

Robert Khach helped me purchase a 2014 CX5. Him along with the staff were super friendly and helpful. Robert got me a great price and made it super painless to purcahse the car. It was by far the smoothest car purchase I've experienced. I highly recommend going to him. He explained to me that most people who vist the Galpin dealership are repeat customers and now I understand why.

downloadtexas

Jun 1, 2013

A dear friend that I trust recommended me to Michael Moses. I hate the experience of buying a car, but my friend took me to Michael and I had an amazing experience. So much so, that I went back three years later to buy my second car from him. I had so much confidence in Michael that I went by myself this second time. I knew he would treat me right and not pressure me into anything. He's the kind of car salesman that you truly want to hug after you purchase your car AND you'll be able to sleep at night knowing he helped you make the right decision. He has me for life!

jason_b

May 29, 2013

I just bought my custom Mazda 6 here and what a great experience. They have so many cars - all kinds of makes and models. My salesman Henrik Einfeldt was incredible. He helped me find the perfect car, and he was familiar with all the cars I was considering not just Mazdas. Highly recommend the dealership and Henrik.

paulrperez1

May 19, 2013

Afraid? Nervous? intimidated? Don't be, not here and not with the wonderful employees at Galpin Mazda. Made me feel relaxed & well taken care of.

LeftCoastMan

Dec 30, 2012

I purchased a 2013 Mazda3 with everything that I wanted on it. I originally wanted the 2012 version, but they made a deal I couldn't refuse.Everyone was friendly with genuine smiles. They prepped the car with a thorough washing inside and out (the car had just been delivered, so it only had about 12 miles on it, and it did not appear anyone had driven it but me). The gas tank was filled to the brim. And because the new Mazda had so much technology (and I am a genuine nerd), my salesperson spent 20-30 minutes showing me everything. I had music up and running from my iPhone streaming through the speakers, which was fun.The only problem I had was the length of time to complete the transaction, but Galpin is no worse than anyone else. But they make it much better with free WiFi and a free cup of Starbucks Coffee from a Starbucks barista. So, while waiting for the finance guy (they were backed up), I read news articles on my iPad. Time went fast.Oh one other issue. Keychains are cheap, but giving me a Galipin Ford keychain? Seems a little too cheap.

compcreator

Dec 4, 2012

I looked through all dealers within 75 miles range while shopping for Mazda 3. Funny thing not all dealers want to work with you. Galpin Mazda the only dealership which went all the way. I had some problems with credit. Romero Mazda couldn't help much but Galpin made a deal happen. Now I got my Mazda 3 iGrand Touring with tech package. Love it. Thank you guys and special Thanks to Michael Moiseyev.

mazdalove

Nov 6, 2012

I moved from NYC to LA at the end of September, and couldn't be happier with my choice to go with Galpin Mazda. I did my research on Mazda's with consumer reports, test drove the car - I knew exactly what I wanted. It was all down to the best service and the best deal. I called around to different Mazda dealerships in the area and went to sites just like this one to get other people's perspective. Hands down Galpin Mazda had the best reviews. They helped me make my deal over the phone (a fair price), FedEx'd me all the paperwork, answered all my questions - and they even picked me up when I got into town so I could get my new car. Philip was fantastic - he made sure I was comfortable with everything before leaving the dealership. He told me to call him anytime I have a problem, and gave me all the information I needed. Overall this was a great experience.

davidferry

Oct 7, 2012

Why like these guys at Galpin Mazda. Its simple , They gave me fair value for my my trade in and sold me a Beautiful car ! Thanks Galpin Mazda and Philip P You guys are the Bomb !!!

silvito

Sep 29, 2012

Fast, friendly, honest, happy, no pressure and a great Mazda 3 are the things we got from Mazda Galpin (Philip Policarpio). I will highly recommend them.

bob&kathleen

Sep 10, 2012

I was treated fairly and respectfully by everyone involved in my transaction. Whenever I needed to wait, I was offer seating and refreshment. We evaluated several models and test drove them as well. We discussed features and were able to select the exact model we wanted. All things considered the price was fair and reasonable.

lindsey.glenn3

Sep 5, 2012

It was my first time purchasing a brand new Mazda, which I am beyond excited about. Phillip gave incredible customer service. He made the experience want to refer anyone and everyone to him. He made sure I knew about all subject and beyond buying a new car. I felt awesome knowing I was being helped by someone who has a passion for helping his clients.

clydemitch

Aug 28, 2012

Robert Sardariani was our Mazda Sales Consultant, and he was a perfect fit for our needs. His experience as a mechanic and body shop owner has created a unique mix of talents and experience that make him an excellent representative of Galpin. He patiently worked with us and gave us all the time we needed to look over the many outstanding Miatas - both on the lot and in the huge storage facility a few blocks away. We sat in several, admired many color combinations, started engines, raised and lowered the convertible tops, and finally test-drove two cars. That was all we needed - well, that and having Robert's reassuring voice describing the quality of the craftsmanship that goes in to building and maintaining Mazda cars. We went away for dinner and to take some time to think, but couldn't wait to call Robert to ask him to get "our" Miata ready! He was a lovely gentleman through the entire process, which can certainly be daunting! Never pushing or pulling us in any direction, he allowed us to fully and happily make our decision. We had a barrage of questions, and felt so comfortable with Robert that we gladly accepted his advice and suggestions. We now feel like we have our perfect car, and we went ahead with the full package of extended warranties and maintenance agreement with Galpin. Having acquired our "fun" car, we are now very much looking forward to getting one of your small to mid-size SUVs, and we will ONLY shop with Robert and work with Galpin. Everyone we made contact with treated us so very well - from the first phone call to a lovely receptionist to Robert to the manager Urich (sorry - spelling?!?) to Valerie over in the finance area. What a great organization you have! Thank you for the outstanding experience in buying our new Miata! Oh, yes, the Horse n Carriage BUFFALO BURGER is fabulous!!!

slpro

Aug 18, 2012

I am not usually one to give ratings but I feel the need to after my expereance with Galpin Mazda. I have bought many new and used cars in the last 45 years from many dealers. I tend to shop around and talk to several before I purchase. Two nights ago I stumbled into Galpin looking for a Mazda6 that I had seen on Autotrader. I was not approched by a salesperson and wandered into the showroom to find someone and was greeted by Phillip. My wife and I looked at several cars. And drove several cars. And poor Phillip had to move several cars to get the ones my wife wanted to drive, because she always picks the ones in the very back row that is buried behind 2 to 3 hundred cars. Ok, it was only 3 or 4 but it seemed like hundreds. Did I meantion that it was over 100 degrees that day and every car was like an oven to move. At one point I thought to myself "this guy is going to kill us". But Phillip kept smiling and pushing on. We finally settled on one car much to Phillips relief I am sure, and started the process of settling on a price that would work for both of us. This is where most relationships go bad. But not this time. It took time and they worked with myself and my wife..mostly my wife (she is tough)and we made the deal. You would think that it was all over at that point. But with all of the paperwork (Galpin should concider losing some of those form...You may put a couple of printing companies out of business but its a miracle I can still write.) it took some time to finish the transaction. But we never felt stranded or left alone to wait. When the paperwork is finished...its on the road time. NOT. Phillip would not let us leave until we knew everything there was to know about our new used car. He took the time to explain everything and even paired both mine and my wifes phone to the bluetooth. Really went the extra mile. The end result is that now that I know Phillip can sell any brand that Galpin has to offer he will be my families sales rep until he retires.I hope this is ok Uncle Phillip. Just kidding, never met him before 2 nights ago.

brooklin3

Aug 16, 2012

Robert was wonderful to work with, he was very up front and honest with our new car deal. I would have rated our experience at all 5's except in the the "overall experience" question, that got a 4, primarily due to we found another car with exact options on it and it was less. I wanted to price match. We were told by Roberts manager that he would match the price but only if we had the other Mazda dealership email me an invoice. Well that took them (the other dealership)over 1 1/2 hours, the other dealership was not very co-operating, which I can understand, but for me to have to wait that long was frustrating, and I showed Robert the price on the internet proving the cost, that experience was almost a deal breaker. Robert was the only reason I stayed and waited, he worked very hard for us and never made us feel guilty. It was my son's First new car buying experience, which overall was really good. We would come back.ThanksAnn and Jimmy Zepeda

mrallen43

Aug 10, 2012

Robert was very good and very fair. He treated me well and made sure I understood everything without a bunch of sales pressureThanxm

Ranajoonam

Jul 31, 2012

From the moment my mom and I walked in. which was at 12:00 pm, we were greated by Robert Sardariani. He sat down with us and listened to our financial situation and needs, then he recommeneded a car. Now, usually we are very hestitant in recommendations at the dealership because everyone is out to get their own. However, with Robert Sardariani my mom and I both got a huge feeling that this man is honest and is not going to play games or make recommendations that benefit him and his sales. He showed us the Mazda 3 and took us for a test drive. He guranteed that this car was not only safe but a very reliable car. We then went back sat down and he went to crunch numbers with his manager. When he came back he had a smile on his face and said to us "You got what you asked for". He not only gave us the payment amount we were shooting for, the intital payment was low as well. He took into consideration our situation with our credit and financial barriers and made us happy. In all the years we have been leasing cars, we have never left the dealership in a few hours, instead where kept there until night time. Robert Sardariani had us out at 3:00 pm sharp, with the help of Karen Antonyan who also made the financing department a pleasure to be in. He worked fast and efficient, with a friendly smile on his face. Which means we were able to test drive and lease a car in 3 hours. He is the best sales person we have ever met. We will be needing 2 more cars in the near future and can't possibly think of going anywhere else but to Robert Sardariani. I have recommended Robert Sardariani to all my friends and family to go to for new cars and I am sure most of them will.

curmode

Jul 27, 2012

I went to Galpin to buy a new car because of their wide selection of cars. I met an awesome Sales associate named Henrik Einfeldt, who was fantastic. I wasn't in a rush to buy and I wanted to test drive several cars to make sure I get the one I would be happiest with. It took me about a month to finally purchase my new Mazdaspeed3. Throughout the month, Henrik took his time to get to know me, my needs, budget and kept in touch with me through phone calls to help answer any question or concerns I had. Henrik Einfeldt was very knowledgeable about his cars because he's an enthusiast at heart and I very much appreciated his eagerness to find a car that would fit my lifestyle. Henrik went out of his way to make sure I was completely satisfied with my purchase and I couldn't be happier with my Mazda or my experience in buying a car from Galpin.

greyeagle1

Jul 27, 2012

I was very happy with the price i got for my dauthers Mazda 3. The Loan Office Vallery very nice and Yourik Robert's manager was great.

jreitmaj

Jul 21, 2012

Gary Zubko was definitely the most helpful salesman my mother and I encountered while researching the Mazda3. I explained that I had been at school (without a car) for many months and was not comfortable driving in the area around the Galpin dealerships because let's be honest, it's crazy. Gary took me a fairly good distance away from the surrounding area and let me test drive the car freely. He said, "Drive it around as much as you need to in order to get a good feel." Way better than the salesmen that told me where to go, for how long, and where to turn. Not only that, but he put up with my mother's 20 million questions, and her obsession with trying to find all the major differences between a hatchback and sedan. We said our goodbyes and thanked him for the test drive. When we came back to examine the car some more he helped us out once again and I clearly remembered him and his fantastic customer service. Unfortunately, another dealership was offering a lower price for the vehicle so we felt that we were being forced to give the business to people that didn't know us at all. Gary had taken a lot of his time out to assure that I would fall in love with the Mazda3, which I did. After much back and forth conversation, Gary was able to match the price of the competitors and we gave the sale to him. He earned it. He wasn't a stranger anymore, he had become a friend. I even took a picture with him in front of my car. All I'm trying to say is, if you want a salesman that doesn't make you feel like you're a waste of their time and actually cares about your opinion and voice, give the sale to Gary Zubko. He is such a great guy and now a nice friend to have at the Galpin Mazda dealership. (I know he likes to check his reviews, so Hi Gary!!)

garycoverdale

May 9, 2012

I came all the way from Placerville to the Van Nuys dealership. Galpin was perfect. Got a great deal and was extremely happy. Misha is the greatest, too. This is the company I will go to from now on!

linaaslan

Apr 24, 2012

Coming in to Galpin Mazda I knew I was going to be presented with many options for the exact model that I wanted. I knew they were known for ample inventory and great customer service. Yup, that's exactly what I got. Gary Zubko I can say is one of the most pleasant, humorous, caring, and informative salespersons I have ever come into contact with. He made my first dealership experience so memorable. I remember thanking him so many times I lost count. He was very patient and explanatory to my uncle Martin who was also my co-signer. Gary Zubko told us the realistic side to the car questions and concerns I had. Price differences and many many variations of payment options were given to me as very helpful desicion making tools. He helped me hand-select between two models I was pondering and pretty much fitted it to my personal style, I believe the word was 'tomboyish', which describes me to a T. Gary, when I come back after my 48 months you BETTER be there! :)Truly Grateful, Lina A. P.S. I LOVE MY MAZDA! I think I have a name for him already.

heathermanheim

Jun 13, 2011

Be careful of this place, they are very sneaky. The have loaded all these options onto the car, but they don't tell you up front, and it wasn't listed on the sticker. I wanted a simple basic Mazda 2 Sport Edition, no extras because I was on a budget. We drove the car, liked it and decided to purchase. When we sat down, they informed us the car also had Bluetooth and Lojack installed, and it was an extra $1090 over MSRP. But, they'd give us a "discount" of $500. Right. So I have to pay an additional $590 for items I don't want or need? Plus most people finance, so that $590 will turn into who knows what after 5 years of interest. The salesman kept saying, "You are worrying about 33 cents a month..." I don't know if that was true or not, I doubt it, but honestly, it is a moot point. It is my 33 cents, and if I don't want it to go to a Lojack and Bluetooth, that should be my choice! Doesn't matter if it is 33 cents, or 33 dollars. I tried to work with them, but could only get them to $15650. The MSRP was $15530! Maybe not a big difference, but the problem is they are not honest about what they are doing, and they are taking advantage of people, You are tired after looking at tons of cars, and finally found the one you want - so what is another $600? Well, it is probably pure profit in their pocket, is what it is! And you ended up with Lojack on an economical starter car! Just what you need!

JStewart87

Apr 18, 2011

I needed new a car, my 2001 Jimmy GMC was not cutting it anymore. Luckily, I stumbled upon Galpin Mazda of North Hills, CA. I knew I wanted a Mazda, but was uncertain of which model. My salesman, OLIVER, insisted that I take advantage of their 0% financing for the month of April with the Mazda 3 (I went in on March 31st, the last day of the deal). With this being my very first car purchase, I wanted to do better. The Mazda 3 is a very nice sporty sedan, but I was more interested in a later model. I asked Oliver to show me the Mazda 6, and without hesitation, took me to the next lot to view my other potential choices. Before I knew it, I was driving off the lot with my brand new 2010 Mazda MX6. Most people can get skeptical towards a car sales-man and their sales intentions, but Oliver's assistance was more than perfect, and made me feel comfortable. Buying your first car is a scary obligation, but I have never felt more secure about making such a huge purchase.Okay, I'm done rambling. But seriously folks, Oliver is the go-to-man!

TTiNTiN

Sep 5, 2006

I am not going back to this dealership again. I was in the market to get a Mazda3. I came to this dealership because I knew they were one of the biggest in the country. One of the reasons I decided to no longer pursue the Mazda3 is my experience with this dealership.First off, when I contacted their supposed "Internet Department" and scheduled a time to look at their available inventory, I found out a couple of things: (1) Their "Internet Department" is nothing more than a scheduling department. The inquiries get redirected to their regular salespersons; and (2) the "Internet Department" rep told me the car I wanted with the color and options I want is in stock, but it was, in fact, not in stock (unless it sold in the hour it took to get ready and head over there). The color I wanted was not available, but the sales rep tried to push a different color on me, and also tried to push a different body style on me. I agreed to consider it when he said he "could give me a really great deal, since it's not the color you want." Not only did he try to rip me off, he would not let me leave his office until I said yes. He also kept going on & on about how the car sells itself, and yet he wouldn't let me leave. Everytime I got up, he would say something about consulting with his manager. Finally, when I politely declined his final offer, he got mad at ME and basically told me to take a walk and that I would not find this same "deal" again. Heck, I would have been happy to pay a little more than the pricepoint I had in mind, if I had a really good experience and was being treated like an adult -- but I never felt this sales guy warranted that kind of respect.

mirandam

Jan 20, 2005

I returned and leased a Mazda on the same day. I had to wait half an hour for the appropriate person to handle my return because no one could find him. In the meantime, I was passed off from an experienced sales person to a brand new sales person (literally). From there, it took me FOUR HOURS to lease an new vehicle! I have leased several times before and have never had this type of transaction take so long - one hour to one and one half hours max. My sales person was extremely nice-just inexperienced. When I asked him financing questions, he looked like a deer caught in the headlights!<br><br>The finance manager was able to finish up with me at the end of the neverending experience, but only after I had to wait 45 minutes to get some of his precious time (and I was the one giving Galpin my money!) Before concluding the transaction, the finance manager attempted to sell me an extended warranty and lo-jack, among other things. The Lo-Jack attempt really sticks with me, as the finance manager relayed what I believe is a false story of of his horrific carjacking experience in order to manipulate me into purchasing the product. I left that dealership feeling absolutely slimed.

judge

Jan 17, 2004

Recently took my Mazda into Galpin Mazda for an oil change and requested they look into a few items. The service writer was very friendly and they had a nice facility with free coffee and pastries.<br><br>The inside rear view mirror was loose. The dome light didn't work and chrome strip on the LR door was loose.<br><br>After two hours, I was told that the mirror was not repairable and a new one would cost $110. The loose chrome strip would cost $380 to replace and the dome light would cost $15, if it was just a burned out bulb. I told them to fix the dome light only. <br><br>Oh, they also said that my two rear shocks were bad and needed to be replaced for $620. I asked if they meant the two front shocks, because those were the ones they said were bad and needed to be replaced during my last oil change. They said no, it was definitely the two rear shocks. I said no thanks.<br><br>When I got the car home I decided to take the rear view mirror off myself to look at it. Lo and Behold, after the removal, a mounting bracket was revealed that had two loose phillip head screws. I tightened them and reinstalled the mirror. This took me all of 5 minutes. I also cemented the door trim back on myself with a $3.99 tube of trim adhesive from Pep Boys.<br><br>Never again Galpin Mazda service.<br><br>