Used Cars for Sale at Gator Chrysler Dodge Jeep in Melbourne, FL
Gator Chrysler Dodge Jeep of Melbourne offers you the opportunity to find used cars by Gator Chrysler Dodge Jeep. Gator Chrysler Dodge Jeep is a trusted dealership serving clients throughout Melbourne, in search of certified used cars. Also, Gator Chrysler Dodge Jeep is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Gator Chrysler Dodge Jeep to get the affordable car that is right for you.
Location: 840 S Harbor City Blvd, Melbourne, FL 32901
Phone: (321) 724-6611
Working time: 08:30 - 20:00 Open now
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What’s more, Gator Chrysler Dodge Jeep of Melbourne has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Gator Chrysler Dodge Jeep. Check out the listings today to find the right car for yourself. Gator Chrysler Dodge Jeep is definitely the best place to buy used cars online.
Amanda Scott
Aug 24, 2021
The car the I have had for 8 years decided that it didn’t want to work and be reliable for me anymore. Gator Chrysler had a beautiful Jeep on the lot and I knew once I saw it, I had to have it for me and my family. The whole process from start to finish was not only quick but it was incredibly easy and quite pleasant! Jackson in sales was kind and informative and attentive. He made us feel welcome and was able to answer all the questions that not only I had, but also all the ones my 10 year old daughter had (and if you know 10 year old girls, that’s a lot!). He got us right in and explained each paper that I had to sign and really knew his stuff! Next we went to finance and had the pleasure of dealing with Joe. He again was pleasant and kind and knowledgeable and made the whole process quick and painless. He had my title printed and my registration transferred in no time! I was in and out in about an hour and when it comes time to buy again, I will absolutely be back. If you or a loved one is in need a new or used car, I would highly recommend the team at Gator Chrysler! They were amazing and really treat you like family!
Kenneth Comiskey
Aug 12, 2021
Great experience working with the team at Gator(Terry Cutler, Jim Peacock and the finance manager). Very easy transaction from about 80 miles away. Gave me a good faith estimate in writing and kept to their commitment when I arrived. Got there an hour before closing and they stayed open with us for about 30 minutes after closing. Seemless and pleasurable process. Thank you!
Jordan Paul
Sep 5, 2021
Went in there not having high hopes of buying a new truck but I decided to give it a shot and I had the pleasure of Rodney and Alec helping me out. Everything was so smooth and we was in and out of there with no problems. Thanks for all your help Alec and Rodney, I definitely recommend people try this place before any other.
Dave Rowley
Jul 16, 2021
I just took my car in for warrentee service. All the people were super friendly and genuine. My service advisor, Richard, kept me well informed all along the way. He is very pleasant and courteous. My car had to be in for more than a day. The shuttle drivers were both very nice. I asked to speak to the service technician and he was professional, courteous and knowledgeable. I will be needing body work and I talked to the manager of the department too. He took time to answer all my questions completely. Again another very nice person. The cashier they checked me out was also very pleasant and fun. Great people there.
Zee Man
Jul 15, 2021
Richard is the best. They have reasonable pricing and fix things by the next day. No leaf is unturned if you're wondering what's wrong with your vehicle. Love them!
Redskins Fans
Nov 30, 2016
We have been wanting a new Jeep for a few years. We found the sales team to be very honest and helpfull. JT did a great job helping us lease our new Jeep.
CSmith311
Nov 30, 2016
Honorable mention to Kenny our sales rep. I wanted my Jeep and I went home with it! In like a Lion, out like a Lamb.
blake2215
Nov 29, 2016
I loved my experience here at Gator Chrysler Dodge Jeep Ram. I bought the car of my dreams, my red BMW. Jason helped me tremendously and really helped me find the right car for me. He didn't pressure me or make me feel uncomfortable instead he was really helpful and if it wasn't for him I wouldn't have bought my car. He gave me a great and reasonable price for the car that I just couldn't turn down. I will definitely be recommending this place to my friends and family and tell them to go to Jason for help. Thanks for your help!!
EastCoast1
Nov 29, 2016
After seeing the prices posted online, I walked into the dealership to check out a truck. Jason was an extremely helpful and knowledgeable salesperson. Excellent customer service overall from everyone. Everyone was exceptionally friendly, and welcoming. Best car buying experience ever!
rubengonzo
Nov 28, 2016
Hands down these guys get 5 stars. I had been doing a bunch of research for a couple of weeks online throughout south FL. I came across a beautiful 2016 Dodge Challenger RT shaker on the Gator website and I knew then that that was the car that I really wanted. The price was GREAT a little too good to be true. So i had to check it out, I was contacted by Alan Jones and he told me to come on in. So, i made the 3 hour drive from Davie, FL and it was well worth it! I was then introduced to Justin and he was the right guy i knew right off the bat that he was trying to help! The guys here don't try and BS you they really want to help you get the car of your dreams. Justin was direct to the point he didn't try and hustle me for a dollar. Justin is an excellent sales person. You have a great employee working at this location. When the time comes you should really consider giving this man a raise! Everyone was GREAT my overall experience was beyond my expectations.
thankful,bonnie4
Nov 27, 2016
For the last 2 and a half years I have been financially strapped paying for repairs on my used van,on one very hot day with 4 small grandchildren and tons of groceries in the van,my engine blew up.That was my last straw.Didn't know where to turn or what to do,but I ..was not spending another penney on repairs .Gator worked diligently to get me into a new vehicle.I want to espec.thank Patricia, and JT Prapotnik and the rest of their team.I drove home in a new vehicle that day.Happy Holidays from Bonnie Morris.
wgator
Nov 27, 2016
I had a good experience when I went to Gator Dodge to check out their vehicles. My salesman was Pat Walsh, who came highly recommended to me. He was very professional and friendly. He was not pushy like a lot of salesman and gave me great service. I was driving my new dodge out the door in less than 3.5 hrs from start to finish. Thanks Pat for your time.
Kelswick
Nov 25, 2016
I bought a 2016 Jeep Cherokee from Gator, Justin Brown was great!!!! Couldn't of had any better service. Thank you Gator and Justin for my dream car!!!
bhanleyman
Nov 21, 2016
Overall awesome experience. Everyone was very helpful throughout the process. Jason LeBrun, our salesman, was a huge help and was very friendly, which made the purchase very enjoyable. Would highly recommend this place to anyone looking for a quality vehicle.
Ashley07
Nov 9, 2016
I had such a wonderful experaince at Gator Chrysler. Manny made the experience easier than expected. I would highly recommend this place (and Manny) to anyone looking to buy a nice car.
Dannygirl
Nov 9, 2016
Manny was very patient and understanding when it came to picking out a car for me. He was very helpful and very nice I would totally recommend Manny.
SebastienAlexander
Nov 5, 2016
Our salesman, Allen Wade, was amazing. Easiest car purchase ever. Attentive and patient and at no time did we worry about the process. Felt like we were in good hands the enite way. THANKS ALLEN!!
Miguel321
Nov 1, 2016
Was treated very well by all the staff, but even better by JT Prapotnik who was always very attending and available. One of my best experience on doing business.
TruckRev!ew
Oct 29, 2016
My husband and I went in to purchase a truck that deals were negotiated on, but unfortunately someone else had already sold that particular truck. Allen Wade not only found us the same truck (just in a different color) but honored the previous price that had been negotiated! He gave excellent customer service! Great job!
Frank & Shonna Panarelli
Oct 27, 2016
Best auto experience ever. My husband & I drove from citrus county to this dealership,long way but definately worth it! Very nice, caring, professional group, wasn't pushy AT ALL, from being offered drinks, coffee, etc till the time we drove our new Fiat off the lot....A all around 100 + experience & we will definately recommend to everyone. We personally would recommend Keith Condatore. Thanks to ev1 for the great, easy,smooth experience.
Ted
Oct 25, 2016
Great dealership. Outstanding job by Don Esindu. I have traditionally been a Ford and Chevy man. Don Esindu is 90% of the reason I drive a Ram today. Don is Extremely knowledgeable and he works for a dealership that understands. I have already recommended Don and Gator Dodge to two friends who are looking for trucks . The team is championship caliber. Thanks Don.
L.Littles
Oct 23, 2016
I came in to look at a vehicle that i was interested in purchasing not sure,when i arrived at the dealership me and my husband looked at the vehicle while we where looking a salesman came out and greeted us very polite he introduced himself as Manny he asked was we interested in the vehicle my husband said yes he allowed us to test drive the vehicle he told us about the vehicle which was impressive.when we arrived back at the dealership i told him we will give him a call not sure yet. he said ok here's my number you can call me anytime i'm here take the time you need.We arrive back at the dealership on Friday and he was there we did the paperwork and he was excellent in communication,caring,any questions we asked he answered he was not pushy to get me into another vehicle (which i experienced),honest he was right there he was the one that walk us out and handed us the keys.General manager Maryann was excellent honest also i can't say enough my experience was excellent from start to finish
Amanda123
Oct 20, 2016
When I came in to look at a Dodge Journey I had the pleasure of working with Don Esindu. He really was one of the main reasons we decided to increase our budget a little in order to purchase a vehicle with him. He was very knowledgable, extremely friendly, and easy to talk to! My husband and I had gone to multiple dealerships all over the county and dealt with many salespersons but no one really stuck like Don did! He never once pushed us and he was willing to go the distance to help us. He even came in on his day off just to help us finish the deal. I will always recommend Don Esindu to anyone I know looking to buy!
John from Orlando
Oct 19, 2016
All the staff were courteous and professional. Everything was explained in a relaxed, unrushed, manner yet very businesslike and efficient. Keith Condatore was very knowledgeable and informative regarding the vehicle I was interested in. He was very conscious of my concerns and was willing to think "outside of the box" in order to resolve the issues. The sales manager was also excellent, and I had the impression he was a firm but fair negotiator who approached things logically. The finance person, Mary Ann, was also a pleasure to work with; very detail oriented as she led me through the process. Finally, does anyone ever mention the lady serving coffee? She was delightful and engaging while the salesman and manager were having their discussions. Cudos for your dealership!
mbrown79
Oct 18, 2016
Had a great experience with Gator. We stopped in for a test drive on a new Jeep Wrangler. We were greeted by a salesman who did an amazing job answering our questions and showing us 2 Jeeps letting us take one for a test drive. He was never pushy in his sales. We left with a business card and went home to do some research on what type of Jeep we wanted to purchase. We found one that fit our needs online. After a quick phone call to the salesman. We learned that the vehicle was still available. We set up an appointment for another test drive. The salesman was nice enough to come in on his day off since that's who we felt most comfortable doing business with. We had gotten pre approved for a loan prior to purchase and the transaction went smoothly. We were able to settle on a great deal that both the dealership and we were pleased with. We were in and out in about 3hrs and that's including the test drive. The staff was very friendly and not once did we feel rushed or pushed. We highly recommend Gator to anyone looking to purchase a vehicle. Well done on service.
derek2789
Oct 18, 2016
Was helpful not pushy like other places. Pulled of unexpected deal with no fuss like most places were they come back and forth saying no until the deal has changed for the worst to get approved.
UnHappy loyal Chrysler Owner/Customer
Oct 17, 2016
JUST HAD THE WORST EXPERIENCE OF ALL TIME DURING WHAT SHOULD HAVE BEEN A ROUTINE SERVICE VISIT FOR A WIDELY DOCUMENTED ISSUE WITH CHRYSLER , Jeep ,Dodges. It started with a ton of attitude from Laura Prodell a service advisor at Gator. In a time crunch, I explained the issue and notified her of the urgency of a later appt. if work could not be performed in 1.5hours. The vehicle had 6 software updates that she scheduled before the isolated repair I requested. Just terrible customer service and lack of customer respect and non-appreciation of other time. Three and a half hours later my car came from service not repaired and Laura Prodell ordered the part that I informed them 3.5 hours prior that is widely known for causing this issue. Problem not fixed and still major attitude from this Laura Prodell. Her only response is it took 3.5 hours to verify what the customer (me) told her. Just totally not worth the energy to deal with them or Her. Really not happy with them right now...Maybe you shouldn't come to work if you don't want to be there.
julief
Oct 16, 2016
I was dreading car shopping/buying. Brian made it easy. He was very helpful and knowledgeable. He made my car buying experience a positive one and I would definitely recommend him to family and friends. Also Maryann in the business office was great.
Jeep Mom
Sep 30, 2016
Keith & Maryann were very helpful. These two made my shopping experience a pleasure and their customer service skills where amazing! He is friendly and knowledgeable about the Jeeps. Maryann was very patient with us, answering every question we had as if she was buying this car for herself. I definitely will recommend to my friends to buy the car from Fiat of Melbourne.I'm very happy with my new 2016 Jeep Compass. I love it. Your happy customer, Stephanie
Jeepmom
Sep 27, 2016
Needed a new car but had little time in our packed weekly schedule to shop. Justin listened to what we needed, was honest on our options and made this as non pressure and pleasant experience as possible.
Megan Kennard
Sep 26, 2016
Please go see Don at the dealership. He is very helpful and easy to deal with. He knows what they have at the lot and showed me several different options. I was pretty sure I wanted a Jeep Compass going in, but he still helped me to finalize that decision. Thanks again Don!
InfinityNow!
Sep 25, 2016
From St Lucie Co. Researched-2 comparable cars to choose from. Drive to Miami or Melbourne? Exact same distance. Glad I chose Melbourne. Honest, swift, knowledgable excellent dealings
wstew
Sep 24, 2016
I have been searching for the perfect Fiat 500X for some time. I had been browsing and researching online and decided to give Fiat of Melbourne a shot, due to their extensive selection. I went with the only intentions of test driving the car I saw online. Before even getting to the door I was greeted with a warm and friendly smile by Keith. I showed him the car I found online and he quickly went inside to get the key. I think I asked at least 30+ questions about the vehicle and he was able to answer every single question with very detailed answers. He made me feel super comfortable and several times offered my boyfriend and myself water. Before I knew it I was so at ease and felt comfortable enough to pursue the buying of my dream vehicle. I have purchased many vehicles in my life but, have never had such a pleasant and fast experience, like I did here. Even when we went into financing with Maryann which can always be overwhelming and anxiety ridden, she was warm and just so willing to go through all documents with me and gave me a better rate and monthly payment then I ever thought possible! I'm looking forward to getting my oil changed just so I can see this awesome bunch of folks again! Thank you for making this a memorable day for me and making the car buying experience exactly what it should be...... Extraordinary!
Chris90803
Sep 23, 2016
Great experience! The experience was quick, the price was great and the overall experience was excellent. We arrived in the rain and we were greeted by Don who was outside in the rain. He is definitely commited.
Jonathan Smirles
Sep 21, 2016
When my car broke down I took it here for service. It first seemed like the problem was a leaking intake manifold gasket. That was the hope. Then it turns out that the exhaust valve was not closing and consequently hitting my piston severely. The service department explained to me every option that I had, whether to buy a new engine with warranty or risk fixing the bare minimum and hoping that I do not have problems down the road. They never rushed me, and I had plenty of time to do my research about which option was best. Along with the options of fixing my car, I wanted to investigate trading it in to there dealership for a newer car. When the trade in quote came back to me I was pleasantly surprised. It turned out to be more beneficial to trade it in than to fix it by far. The sales department took over from there and Allan Petschow was just as honest and friendly as the service department. Allan never pushed me one way or the other; he let me take my time and look at different used and new trucks. I would highly recommend Allan as he is very down to earth and is not pushy to sell you a more expensive car (like some car salesman elsewhere). When all was said and done, I left the dealership feeling very confident and happy that I got a great deal from a wonderful dealership.
hannah
Sep 20, 2016
I'm impressed how they will satisfy a customer and drive up to tampa to pick me up, the process was really quick and professional.
angel1975
Sep 18, 2016
I was very nervous at first but after talking to Manny i felt a whole lot better. Manny was friendly and very helpful. I told him what i wanted for a car,price and payments and he delivered it all. Thanks Manny for all you have done. Also thanks to Maryann. Paperwork was was really easy and fast. Can't say that about alot of places. I will definitely recommend this dealership to my family and friends. Thank you all for making my car buying experience a great one.
Bill Ware
Sep 16, 2016
We had a great experience at Gator Chrysler. We were greeted by Don Esindu. He was very friendly, knowledgeable and went out of his way to help us with what we were looking for. We were very pleased with the service we received and the quality of the vehicles. Not only would we recommend Gator Chrysler Jeep of Melbourne, FL , we would also highly recommend Don Esindu. One of the best experiences buying a car that I've ever had. Thank you guys!
mudhensFl
Sep 14, 2016
I pre-shopped my Fiat 500X on line at the Melbourne dealership so I knew already which car I wanted. When we arrived we were greeted right away and shown 2 models. I wanted to compare these 2 from looking at the on line features. My salesman, Keith Condatore gave us a test drive and was super knowledgeable about the car. Once I decided on my original choice, Keith made it easy to negotiate with my trade in. Then on doing the paperwork we met Maryann Higgins. She had everything ready to sign and her 28 years as a business manager made the process seamless. This was the easiest car buying experience without all the back and forth between sales and management. I felt well prepared to negotiate with the online knowledge ahead of arriving. I had driven another Fiat at a competitor dealership and was super happy to purchase at Gator Fiat of Melbourne.
Dave & Linda
Sep 12, 2016
Kenny was very helpful and courteous. He went out of his way to get us a deal. We would not hesitate to tell friends about our experience!
Jmrenterpeise
Sep 10, 2016
Honest and friendly staff especially rick the salesman took his time in explaining things and i felt i got the best deal he could possibly give me
Taylor Newport
Sep 9, 2016
When we purchased our first car and made it through the process, we went over to Maryann''s office to sign all the paperwork and discuss a warranty, etc. She was extremely helpful with explaining everything we could get and made sure to ask us questions so that she could better fit us for what we needed. She was very friendly, personable, and made the normal boring experience of signing paperwork more fun! The main thing I liked was the fact that she did a great job at explaining everything and made sure we knew what we were getting and what could benefit us the most. I left there with the payment I wanted and felt very comfortable with my decision, especially towards the end. Maryann definitely made the process easier and less nerve wracking when purchasing our first car and I would highly recommend Gator due to her.
JeepfolksX5
Sep 4, 2016
My husband and I went to Gator yesterday to trade in our old Jeep Cherokee and upgrade to a Jeep Cherokee Limited. Allen Petschow was our consultant and he could not have been nicer. There was a slight hiccup in our process that made for a four hour stay at Gator (shame on the detailing crew) and Allen handled it like a true professional. Giving us updates and consistently apologizing. It is because of his actions that we will recommend Gator in the future. That and the fair pricing we believe we got from the dealership. Thank you, Gator and thank you Allen!
N Dean
Sep 4, 2016
Knowledgeable, yet not pushy. Buying a new car can be such a challenge. We want to thank Manny for his assistance. Great experience overall. Thanks Fiat!
Super Biz
Sep 2, 2016
Manny Rodriguez was very trusting and helpful. He left me with no misguided issues and no detail haggling. Kept me in the process all the way through the buying process. Helped me get the truck I had been searching for.
Ashley
Sep 2, 2016
Kenny was patient with me, got me the vehicle that I wanted within the price range I was looking for. My car buying experience turned out to be fast and easier than I thought. Would definitely recommend this dealership to friends and family.
Fecks4
Sep 1, 2016
Awesome service and attention to detail, very patient and went above and beyond to make sure I got what I was looking for within the price range and items I wanted in my new vehicle.
Barbara Dwyer
Aug 30, 2016
I visited 7 dealerships in about a month to see the new vehicles as well as the used. I also spent hours on the internet and from having to give your phone number for additional information you are bombarded even before you finish on the site. I gave up, had my car serviced and decided to keep it. My son asked me to pick up some papers from Gator on a vehicle he purchased so I thought I would take a look. I called and was given to Art Espinoza who knew more than me what i wanted beside leather, light/white and roomy and had it ready when I arrived. Every button, knob, light, handle, seat, gas side, nook and cranny was explained after test drive. Then the negotiations began. They gave me me more than other dealers in the end on for my car along with rebates, etc and made it possible for me to get the Fiat. Thank you Art Espinoza and Finance Mgr.
IAPRenee
Aug 30, 2016
Thank you Manny Rodriguez! Best car buying experience ever. He made it fast and easy. Very nice and honest. Bought a Fiat 500 sport for my daughter. She loves it!
Jp52
Aug 30, 2016
We just leased a new Jeep Cherokee Latitude. We had the BEST salesman, Allen Petschow made the whole experience positive! My son recommended him, so glad he did! Hope he is still there when we lease again.
Susiqbee
Aug 30, 2016
This is my second car from Gator of Melbourne I got a great deal the first time and even better the second time thanks Maryanne Higgins and our sales rep Bryan Leone thank you!
PhilipB
Aug 29, 2016
Just purchased a Jeep Wrangler from the Gator. Overall a positive experience, especially working with JT. We first visited about 2 months ago when we were researching what we would do when our car came off lease. Went back a couple of times to drive different Jeeps and settled on the 2 door Wrangler Sport. I admire JT's patience and all the help he gave us during this time. He answered all our questions, gave us the information to make our decision and didn't push too hard, which I greatly appreciated.
JIMCHARGER
Aug 28, 2016
I SHOWED UP FOR MY APPOINTMENT AND HAD TO WAIT AS THE LINE WAS LONG . WHEN THE GUY FINALLY GREETED HE APOLOGIZED FOR THE WAIT . I WAS HAVING A PROBLEM WITH A LIGHT ON MY DASH BUT ONLY SOMETIMES . HE TOLD ME THOSE ARE SOME OF THE HARDEST THINGS TO FIND . HE HAD ME SIGN THE WORK ORDER FOR A DIAGNOSTIC FEE (WHICH I WASN'T TO HAPPY ABOUT) BECAUSE ON A 2 YEAR OLD CAR I FELT IT SHOULD HAVE BEEN UNDER WARRANTY , NEVER THE LESS I SIGNED AND OFF I WENT TO WORK . A COUPLE OF HOURS LATER HE CALLED ME AND SAID MY VEHICLE WAS ALL READY TO BE PICKED UP . THE PROBLEM SHOWED ITSELF WHILE THE MECHANIC WAS DIAGNOSING AND THE VEHICLE WAS REPAIRED AT NO CHARGE TO ME . TOP NOTCH .
jcmack321
Aug 28, 2016
Pat listened to my needs and also kept what I wanted in mind. I was able to trade my old vehicle in, AND drive out with exactly what I wanted at a reasonable price. Couldn't be happier with a first time purchase all on my own.
R&K
Aug 27, 2016
JT was both helpful and informative. He provided the information we needed to make our final decision. This purchase was a long time coming and we believe we got a very good deal. Our prior purchase was a Jeep Grand Cherokee and thats what we purchased again. We have purchased from Gator in the past and it has always been fast and efficient. Thanks to all the folks who made the deal go fast and delivery even faster.
Steven Di Virgilio
Aug 26, 2016
This was my first experience buying a car at a dealership and this team was so helpful. I was looking to purchase a 2015 Toyota Prius and felt absolutely no pressure from this friendly staff. Rick and Maryann went above and beyond to make me feel comfortable, inform me of all of my options, and help me through my first car purchase. I will definitely recommend this location to anybody interested in buying new or used. I look forward to working with this team again in the future. Thank you very much Rick and Maryann!
G-dog
Aug 26, 2016
Hello, i drove this lot on my birthday (8/21/2016) test drove and purchased a vehicle that afternoon, the salesman and i worked hard to get the numbers i wanted, it lasted most of that day. I finally got to the woman who sealed the deal for me working on my behalf (Maryann Higgins) what a great woman to have working with the public and making people feel like they are important first and then making the correct decisions on their new purchase. Thanks Maryann...
Jameswendy7675
Aug 24, 2016
Kenny Dunnam did a great job getting us the vehicle we wanted at a great price. We have never had a faster and easier experience with automobile buying.
walters1217
Aug 24, 2016
First of all ever one at Gator was so friendly , JT Prapotnik was great he understood my situation and work to get me out of a car that I was up side down in , I would differently go back when I need a new car again thanks to ever one at a Gator . Frank
Jordan Szeto
Aug 23, 2016
Don Esinclm was out sales associate and he was GREAT. We didn't expect to buy a car at first but the deal was to great to say no! I recommend the dealership and Don. They make the impossible possible.
Mrsrealty
Aug 23, 2016
Don Esindu was very helpful and patient with my son and I. We found him a safe car. It was a hot day and Don was more concerned about us than himself. This is a rare quality to find these days. Thank you Don for all you did for us.
Sharon Johnson
Aug 23, 2016
Thanks to Manny Rodriquez for helping me find the perfect vehicle after I was about ready to walk away. He was very helpful in helping me find what I didn't even know I was looking for. Even after the paperwork was signed the manager came over and congratulated me and made me feel like I was a friend of there family. Also, Mary Ann in financing is great and can get things done for you. Everyone was friendly , appreciative but yet professional. I would definitely recommend this dealership.When you go there ask for Manny and tell them Sharon Johnson highly recommended him..Also, enough is never said about the receptionist. She was very friendly and helpful.All around great experience...Kudo's to this dealership. Job well Done.
Brent M.
Aug 23, 2016
Manny was very professional and did not pressure me to buy. He was very attentive and listened to me and worked very hard to get me exactly what I wanted. He not only earned my business but all my future business as well!!
Robert D.
Aug 22, 2016
I would like to thank all at Gator Dodge in Melbourne! Everyone makes you feel easy, Barb my sales person knew I needed a new car for Dr trips across the State and did everything she could to secure financing for me in my Budget & I love the car!Robert Dinkelacker Cocoa Fl.
Douglas Simon
Aug 21, 2016
J T was courteous no pressure let us look for OUR Jeep wrangler. Had lots of water Showed us how things worked on the new Jeep Wangler Unlimited
Brittneyballard
Aug 20, 2016
Very easy process, salesman was not to pushy. They worked with us on the price according to our budget which was helpful and they had good Customer service.
Hank Alderman
Aug 20, 2016
Patrick Walsh was the salesman that helped my wife and I today on buying a new car, the experience was one of the best I've ever had at buying a new car. His customer service was on point and if I ever buy a new car again or refer anyone to buy a new or used car. I will give Patrick Walsh a call.
JeepFan
Aug 20, 2016
What a completely easy and delightful experience we had at Gator Chrysler yesterday. From start to finish, test-drive to financing, our salesperson Allen Petschow guided us through every step with efficient and friendly customer service and absolutely NO high pressure sales tactics from him or John. And sometimes financing can be a real nightmare but Joe got us in and out in no time. We are thrilled with our new vehicle and so happy to see that buying a new car doesn't have to a dreaded chore. Thanks, Allen - I will definitely spread the word that you guys are the best and we'll look you up for our next Jeep purchase!
new car Libby
Aug 18, 2016
This dealership is close to my house. I have been their customer for new car and service for over 20 years. Once I knew what amount I could in reality afford and was able to communicate to my salesman what features I had to have and what features were not necessary, then we were able to come to a good deal for me. I appreciate the effort to keep me as their customer.
Russskov
Aug 15, 2016
I have bought both of my cars for Allen Petschow and he has always exceded our expectation when it comes to customer service. He has a deep knoledge of the vehicles and get the best price.
J.Cline
Aug 11, 2016
After weeks of struggling to find a new car that would best fit my standards, I walked in the dealership with almost no hope. Manny Rodriguez quickly walked up to me and greeted me with a warm, welcoming smile. After a small intro on himself and the dealership, he then got straight to the point and was very interested/determined on helping me find just the vehicle I was searching for. We came across the new Fiat 500L and after he explained some of the newly advanced features of the vehicle that best accommodated me, I instantly new that was the vehicle for me. Manny was very patient and understanding with a great sense of humor. Paperwork was simple and uncomplicated, and I am beyond satisfied with the service. To top things off Manny personally wrote me a thank you letter, that really set the icing on the cake. Thank you Manny Rodriguez.
nycrican2
Aug 9, 2016
Manny Rodriquez waited on me tonight. I was quickly able to lease a brand new 2016 Fiat 500X car for 36 months in a few hours. Everything was done very efficiently and he took the time to explain all the different technical features that my new car had. Just loved driving it home. I am very pleased.
new jeep owner
Aug 8, 2016
Allen was our sales person and he was great at taking his time and showing us several vehicles . He did not try to over push selling. That is what kept us there and wanting to make a deal. He was knowledgeable in the cars and if he was unsure he was not afraid to say so and get the answers we were looking for. We appreciated the time and effort he took to make our deal happen.
Popett1316
Aug 8, 2016
Jt was awesome about getting the car price and color that I wanted. The service there was fast and efficient. I would recommend them to anyone looking for a car.
ebba90
Aug 8, 2016
Manny Rodriguez was the man! Very helpful and honest as soon as my wife and I got there. If every car salesman was as easy to deal with as him, car buying would be wonderful everywhere! We had to negotiate a little with the finance manager, but it was a good experience overall. We would come back in the future if we needed another Fiat.
24
Aug 7, 2016
We leased a new Dodge Charger Saturday morning and was out the door in an hour. It was a seamless experience. James is friendly and knowledgeable.
S Brown
Aug 7, 2016
After visiting a few local dealerships in my area I was able to compare the professionalism. Manny treated me like family, made feel like at home. He never judge my low credit and we test drove a few vehicles. Once I found the perfect car i was introduced to the finance manager Marianne, she was extremely kind and helpful. when others said no she said yes and got me approved by a real bank.I like to than Manny and Marianne for such a pleasent car buying experience
simmsd1
Aug 6, 2016
Best experience I have had in a long time. JT Prapotink was our dealer and he got me the Jeep I wanted and in my price range. Thanks for all your help. I will be sending you more customers!!!!
Yvette McLaughlin
Aug 6, 2016
Went to buy a car for our daughter and Manny did everything he could to make the experience smooth and painless. He made sure to work with us so that we walked out with a car. Great honest salesman. Thanks manny
BamaFan
Aug 6, 2016
I drove 500 miles from another state to purchase a new 2016 Dodge Durango from Gator. It was well worth the trip. I had previously made email contact with salesman James Roy Pinard and he had the vehicle ready to test drive when I arrived. Because I was already familiar with a Durango, he didn't waste my time. Everyone at the dealership was polite, friendly and professional. I had already researched the price advertised on Gator's website and determined that it was a good to great deal. I was given a fair price for my trade. It only took about 2 1/2 hours to drive off the lot, and that time included my test drive and my wife's. It was one of the quickest and easiest car purchases I've ever made. When I made my purchase, I noticed a slight scuff on a fender and a loose piece of door trim. I was able to have the scuff buffed out and the trim re-glued without any problems. Car was cleaned inside & out and I was given a full tank of gas. In addition, I received a tin of cookies in the mail from Gator a few days after my purchase. I highly recommend Gator, salesman James Roy Pinard and business manager Aaron Kelly. I would eagerly make the trip to do business with them again.
bernstalls
Aug 5, 2016
Worked with Manny Rodriguez and bought my first car! I test drove my car and had a blast figuring out what I wanted. Manny was a huge help! Very happy with my purchase.
Joe and Sue Crowley
Aug 5, 2016
We picked up our jeep today and couldn't be happier. We had an idea of what we wanted but they helped us get into the perfect jeep at our price point. Other dealers did not return calls time after time. We drove from Vero Beach because of this lack of communication. Patricia from gator was excellent and got us an appointment with James in sales the next day. We drove up and were very happy with the service and the product. Thank you Gator staff for getting the deal done!
Michellebada
Aug 5, 2016
Allen Petschow was our dealer and we had a pretty tight outline for the Durango we wanted. This guy made it happen 110%! He had the keys in our hand in less than a day! Outstanding job, overall great experience, and gotta say we got a pretty good deal. Three thumbs up! Definitely referring anybody to Allen at the Melbourne dealership.
kamsmama1
Aug 3, 2016
Barbara S and Mike F. were so helpful and knowledgeable. I was in and out and did not feel pressured by anybody. Will recommend to friends!
TrighT
Aug 3, 2016
First, I want to Thank Justin for the outstanding/above and beyond customer service!!He made my appointment to get windows tinted , which I would have put off. He got me the items promised despite the lack of work ethic from another employee which we wont name!! Second, I also want to Thank the sales managers, Yes YOU know me!! Extremely helpful through a little rough patch!! So overall, I'm giving everyone there the best rating I can give!! and most of all Keep Up The Excellent Customer Service!!Lifetime Loyal Customer, Thank you, Tina
THE3BEES
Aug 2, 2016
Patrick was great to work with. Took the time to learn what I wanted and did not need in a vehicle and did not try to sell me more than what I needed or wanted which I really appreciated.
Jimmykatie1
Aug 1, 2016
Pat really helped us with our new Dodge! He was very helpful, showed us right to the vehicle we came looking for and showed us several alternatives in our price range to make sure we had options. Would definitely recommend others to Gator and Pat! This was the best car buying experience we've ever had!
Duane Toops
Jul 30, 2016
This is now my third fiat purchase from Gator! They're great! Manny Rodriguez was awesome, caring, courteous and extremely professional. I would gladly buy from him again!
Buckeyegrl
Jul 26, 2016
My first impression was outstanding and it stayed that way. Best experience of purchasing a car ever . Kenny Dunnam was my salesman, he was extremely friendly, knowledgeable and most of all not pushy. I would recommend Kenny and Gator Chrysler to all of my friends. They are ready to sell cars and not rip people off.
seshom
Jul 24, 2016
I purchased a 2016 Jeep Cherokee at Gator Chrysler Dodge Jeep Ram earlier this month. My salesperson was Allen Petschow and overall, it was a great experience. Allen helped locate the exact car that I was looking for and had it delivered within a couple of days. He worked with me as far as my price range and I was able to find exactly what I needed. Everything went very quickly and the experience couldn't have been easier.
Shirley
Jul 24, 2016
First impression and the greeting was outstanding. I was treated with respect and was never pressured at any time. Manny listened carefully and understood my wants and needs. I had just visit another dealership and was able to compare the professionalism. By far Manny was the best that's why I'm driving my Fiat. I highly recommend this professional sales consultant for an authentic automotive buying experience. thanks again Manny and Fiat of Melbourne. SMW
Jeff Smead
Jul 21, 2016
Staff was very friendly. My salesman Pat Walsh was very attentive to my needs to what I wanted in a truck and my concern for not buying something and getting in over head in payments and there was no going back and forth with deals. They came back very quickly with a deal that would work for me. Never felt pressured or unable to just say thank you for your time and info and leave. Finance Manager Stephanie Robaina was a pleasure to work. Took extra time I felt to explain warranties to me and get me the very best interest rate.
dbuck8atcfl.rr.com
Jul 19, 2016
My intentions were to come in and check out Gator Chrysler Dodge Jeep Ram inventory of Ram 3500 turbo diesels. Wound up leaving with a 2016 Ram 3500 Cummings Turbo Diesel pick up truck. See below.* Joe Waddy - Very accommodating Sales Consultant. Getting the deal done. Fair for both parties.* Fair Appraisal of my 2008 Chevrolet Silverado 1500 * Finance were able to provide me with an aggressive interest rate of 2.89%* In & out the door in less the 4 hours.* Professional Team at Gator Chrysler Dodge Jeep Ram. They all worked well together to get my deal done.* Satisfied customer.
laurie
Jul 18, 2016
Arthur Espinoza was my friendly, knowledgeable and patient salesperson. It took me several weeks before I decided on the car I eventually purchased, but I finally found a car I love. Art and his manager worked with me until we came to a sales price we both agreed on and felt was fair. I would recommend Art and this dealership when purchasing a new or used car!
M&L
Jul 18, 2016
Manny Rodriguez the salesman was extremely helpful and easy to work with. He was very low key and was able to give us the deal we wanted in a very reasonable amount of time. I highly recommend the Manny and the dealership Gator (aka Alfa Romeo and Fiat of Melbourne).
Jimmynlynn12
Jul 17, 2016
Patrick W and Stephanie were amazing! We had a great experience and they were wonderful to deal with. The definitely made buying our minivan a great and easy experience!! Our only complaint and was why we didn't give it 5 stars was the detailing of our vehicle. There was soda and coffee stains on the cup holders and down the sides of the seats. The floors had cut up toenails on it. Overall we thought the detailing would of been much better. Thanks again!
Samantha K Marginean
Jul 16, 2016
My Salesperson was Joe Waddy and he was fantastic! Maryann Higgins was the lady who handles all our paperwork and they both went above and beyond to help us and answer any questions we had! I had no problems buying the car or having any of my questions answered. We did have an issue where I was given a faulty battery which died on me within 5 hrs of buying the car and since the dealership was already closed I had to buy a new battery but they issued me a check to reimburse us for the battery I had to purchase no questions asked! I would absolutely recommend this dealership and their vehicles.
AlyssaP87
Jul 16, 2016
My husband and I wanted to find a minivan that could accommodate our family. We were just going to look, but even in the pouring rain, our salesman, JT, was able to show us minivans (under a covering) and find me my dream minivan for my family. Not only did they make it affordable for us, but it came with every thing I wanted, a DVD player, a backup camera, and much more. I didn't think it would be possible, but they gave us a deal we couldn't refuse. They were so helpful and got us in and out the door quickly. Will definitely recommend them to everyone!
mlamb1130
Jul 13, 2016
My wife and I were in search of a vehicle out of unexpected necessity. We have purchased 2 other vehicles from Gator and decided to start there. Allen Petschow was great, he listened to our wants and needs and was able to makes us happy with no regrets after leaving the lot. The process was easy, fast and not stressful at all.
Steve H Lewis
Jul 11, 2016
I stopped in 10 Jul 2016 to browse and see what possibilities would be available. I looked over several cars and I was really impressed with the 300. Of course its never meant to be with the one you desire. JT took me around the lot and we test drove the 300 and the Charger. Both are great cars looks styling performance. Based on rebates he sold me on the Charger and we made a deal. JT was up front and the manager on duty did everything they could to make a deal happen. Finance was a pleasure. Yes we want to save more but I was given great options in my benefit. So now I am a proud owner of a dark gray Charger. I am still excited. Yes I will miss my Jeep but JT will find her a new home.
GotmyRAM1500
Jul 11, 2016
Rick Hoskins was very helpful in finding the vehicle I was looking for and was able to prioritize delivery and get me out of the dealership quickly driving off in my new truck. Completely satisfied. Thanks Rick and Gator!
Taymfant
Jul 11, 2016
I worked with Justin at Gator Automotive Group on purchasing my new Jeep Wrangler last week and it was the most pleasant, and easy experience I have had buying a car! He worked with me on finding the exact Jeep that I wanted for the price that I wanted and he had excellent customer service the entire process. I never felt the usual high pressure from car salesman by him or like I was being ripped off. I greatly appreciate the service and am very excited about my new purchase! Thank you JUSTIN!!
Seybold6
Jul 10, 2016
Quick and easy. Met Pat W and I knew what I wanted. Did the test drive came in and filled out the paperwork and was out the door in a few hours versus half a day or longer from past buying experiences.
Higginsbridget352
Jul 8, 2016
Thank you JT for the amazing service on buying our 4th vehicle with Gator Automotive Group. We appreciate the service and are very excited about our new purchase. Thank you so much!!
NatesJeep
Jul 5, 2016
I met with Allen Petschow knowing about what I wanted long story short he made it happen. Allen was very easy to work with no high pressure take your keys and hold you hostage. This is how buying a car should be. I am enjoying my new Red Wrangler Unlimited Sport, Thank you Gator and Thank you Allen.
Kati
Jul 1, 2016
I was not planning on buying a car from this dealership. I was just along for the ride while my mother was getting her vehicle's oil changed. However after all of Stephen's wonderful service, he was able to help me find the perfect car for myself. Stephen was beyond helpful, not pushy, and really took the time to find exactly what I wanted. I highly recommend Stephen if you are looking for a new vehicle.
cariloha101
Jun 29, 2016
My bad for going to a car dealer and expecting to get a fair price for my trade in, I should have walked out when I realized their friendliness was just a coverup, they smile even when they are giving you the shaft.
angel911
Jun 22, 2016
The buying experience with justin and stephanie is always a pleasure. we have bought 3 vehicles from there. i only deal with them. mr kelly should give them a raise
Grand321
Jun 22, 2016
No haggling, just quick service. JT is a good man. I didn't find what I saw on the Internet, but still feel glad the deal is done.Thank you
Jasonv13
Jun 22, 2016
I already knew via an online ad what I wanted to buy. When I arrived I was greeted by Rick and I showed him the Jeep in question. It took longer to detail the vehicle and get it gas then it did to get through the paperwork. Rick did a great job making the experience painless.
Comet773
Jun 14, 2016
I was not to happy with the detailing on the car. There is a scratch on the side door. Maybe a few more things but other than that we do love the car.
Thenfords
Jun 10, 2016
Aaron was excellent!! Very attentive and had us the answers we needed very quickly!!! I was pleasantly surprised that when we got to the finance office the payment was the same as they had promised at Aaron's desk!!! This was a breath of fresh air! Aaron the finance manager was excellent in the service he provided he didn't try to push too many upgrades but was very informative about the warranties! We bought the extended warranty with his great information!!
Jen32909
Jun 9, 2016
This is our 3rd purchase from Gator. Sales and finance staff was, as always, professional but not stuffy. They are upfront and honest in their dealings. We love car buying at Gator!
richhood83
Jun 7, 2016
Justin was a pleasure to work with. He is very respectful and hard working. We got the vehicle and deal we wanted. Justin went above and beyond to make sure we were informed on all options and secrets to our jeep. You rock justin.
16DodgeR/TRamSbScBeast
Jun 6, 2016
This was a no pressure sale. Started as a quick peek at trucks on our way home from breakfast. John allowed the truck to sell itself. He was so helpful. I'd do it again with no hesitation. Thanks again JT.
Lisa Medico
Jun 1, 2016
Justin, our sales guy, went beyond his job criteria by actually providing an honest, enjoyable vehicle purchase experience for us.Forget about any other dealership, period.I drove from Englewood because sound deals don't exist, ie. overpriced, missed calls, no deals, and attempts to sell hidden items.Get the picture yet?Yea, you could say the Gator got this Mopar Mama! God bless, #JustinNeedsHisOwnPlane
Mindy4781
Jun 1, 2016
I bought a car from this dealership about a little over a year ago and I had such a great experience that I had to come back for my next vehicle purchase, and I'm so glad that I did. My salesman was Keith, he had an awesome personality and worked very hard to meet my needs. In the finance office MaryAnn was wonderful to talk with as she worked my paperwork. She explained things so well and was just more helpful than I could ever have hoped for. I love this dealership. I would recommend it to anyone. Such awesome service! Thank you Gator, Keith and MaryAnn! You guys Rock
Terrie Privette
May 30, 2016
I arrived just when it started storming,i got greated right away by Charlie M.I told him what i was looking for specifically and he informed me it was on another lot, instead off just sending me there, he pulled a mini van around so i wouldn't get wet and drive me to it.when we got there we noticed we couldnt test drive the vehicle till we got gas because out only had4miles to empty.he cheerfully apologized and got a voucher and is the storm got drenched pumping gas so i could get a full experience of the vehicle i came to look at.a while later the rain slowed and i chose to drive on the way back to the dealership.thru all hee remained his sense of humor and politeness and we did buy that vehicle and would highly recommend Charlie M to anyone I dont know if anyone else would have gone above and beyond like he did.
Afernandez0225
May 29, 2016
I needed a truck so I wanted to go with a ram 1500, I live in the Orlando/Kissimmee area with many dealerships in my immediate area including two (napelton and airport Chrysler jeep dodge) with both these dealerships less than 5 miles from me. Both dealers gave me the run around and actually wanted to put me in a vehicle that I did not want expecting me to settle because I had a bankruptcy on my credit. I also went to Hurley in Deland and pretty much got the same run around but worse because they guaranteed me a deal and took my deposit just to call me the next day to give me the bad news. When I just about lost hope JT from Gator Dodge/Jeep/Chrysler in Melbourne gave me a call and said he could get it done within my budget and with my credit situation. I was skeptical because I had been to three other dealers and had been told the same story and driving to Melbourne over an hour away just to leave empty handed did not seem to appealing but I took a leap of faith and met up with JT and what can I say he delivered. I had to drive out of my way but in the end I got exactly what I wanted . Color, options the whole package. Today I own a beutiful 2016 Ram 1500 LARAMIE in a payment I could afford with very good interest rate. I want to thank JT and the people of GATOR DODGE for making my truck dreams come true. It was worth the drive
Dodgemag2006
May 27, 2016
Great place great customer service. Went to this dealership because I had seen a car I wanted. Stephen Gould was helping me. He went out of his way and took me to another dealership where car was. Long story I bought the car and I wouldn't have done it if Stephen didn't have helped me. He really went above and beyond to get me in this car. Thanks a lot.
SandyMarge
May 27, 2016
Our salesman, Stephen Gould, was very helpful and was a pleasure to deal with. He made this car purchase go very easy and fast! Stephanie handled our loan which went very well and fast as well. Thank you Stephen for shuttling us around instead of having to walk to the back lot in the hot sun!
Jim
May 25, 2016
Justin was outstanding. He was professional and made our buying experience pleasant. We were taken care of from the time we got to the dealership until the time we left. This is our third vehicle and will definitely be back.
famof5
May 23, 2016
My husband and I drove to Melbourne from Orlando with the intention of checking into another make/model of van. We already had a Dodge Grand Caravan and had 2 deals already worked with 2 different Orlando Dodge dealerships for a new van. We looked at the different make/model and I was less than impressed. I would be giving up so many options from what my older Caravan already offered. So we decided to see if there was a Dodge dealership nearby and found Gator right down the road. I got out of the car, didn't introduce myself or make small talk and asked Allen Petschow it they had the specific van I wanted on the lot. Without trying to change my direction or act all "salesman" he said "yes, let me go grab the keys". I was extremely surprised and grateful that he was able to read our expectations. He came back out and answered all of our questions and let my husband and I have our discussions without trying to convince us of this or that. We told him what was important and he listened. He didn't try to show us anything that didn't have the features or interior or price tag that we wanted. There was ONE possibility on the lot that we would be happy with.The numbers went back and forth for a couple minutes and we told them that we already had 2 deals worked out in Orlando that were ready for us to go finalize. Allen and must have communicated our scenario accurately to his sales manager because they cut to the chase right then and there and put together the deal we needed to get it done. The finance process was pleasurable and painless, then we were on the road back to Orlando in our new van.
Bill R
May 20, 2016
All around great experience. Our salesman Charlie was great and easy to deal with. We got a better deal than I ever expected. Everyone we dealt with there was super nice, including April, John and Stephanie.
farb
May 19, 2016
Charlie helped me find a car that looked good and that I could also afford. He is great at his job because I left there with a brand new car!
Brucebrett
May 18, 2016
Rick Hoskins and the Gator team made our jeep buying experience great. We would highly recommend them to family/friends. They are upfront and honest.
capkad
May 16, 2016
To start, my salesperson, Stephen Gould, was amazing from the beginning of the transaction to the end, even following up with me after to ensure I was 100% satisfied. In addition, the financing process was as smooth as can be and even the detailers were pleasant and helpful. I had the pleasure of meeting the owner, and even he owner was great! It was the BEST car buying experience I have EVER had.
mark3711
May 16, 2016
We would like to thank Joe and Christine for making this a simple no pressure transaction. Joe Waddy showed us only vehicles in our criteria and without any hard sell allowed us to go home, talk it over and make a sensible decision. Christine went the extra mile searching for the best rate and getting us on our way.
Dennis92
May 13, 2016
I had contacted the dealership through their web-site and was interested in several different vehicles. They contacted me and we made arrangements for me to visit. When I arrived I asked for JT as recommended from their call back conversation. JT was extremely helpful, we discussed what I was looking for and the budget I had in mind. JT took us around the lot showing us a large selection of vehicles allowing us to find the right car for us. We narrowed our selection down to three vehicles and JT took us out for the test drive in each one. He never rushed us and allow us to take our time. He explained the details of each vehicle in great depth and answered all our questions. We narrowed selected two vehicles and he worked out pricing on each one allowing us to see the difference in cost. Once we made our choice, he completed the paperwork and handed us off to Joe in financing. Joe explained everything again and made the process painless. When complete, JT made sure our vehicle was ready and took care of us throughout our visit. Everyone was extremely friendly and very helpful. We were not bombarded with pressure or various people making sales pitches. This by far was one of the most pleasant car buying experiences I've had...and this is something I usually dread. Everyone was professional and catered to our needs, even offering us beverages if we needed. I definitely would recommend Gator!
Finalvinyls
May 12, 2016
Purchased my 2016 Patriot 75th Anniversary Edition Jeep with the outstanding assistance of J.T. Prapotnik. From the moment I stepped in the dealership he made me feel comfortable and was very attentive to my needs. I required a vehicle that suited the needs of my wife who is disabled and yet kept me in the Jeep family of vehicles.I have owned 3 in my lifetime and wanted to stay with a Jeep. J.T. was extremely courteous and professional throughout the whole experience. John Theders played an intricate part in assisting J.T. in getting me into a vehicle that was suitable for my family. Stephanie Robaina got us the financing that fit our budget and made this possible. Stephanie was very polite and took the time to explain all our documents and made sure we understood everything. Kudos to these outstanding staff members. Without a doubt I will come back for my next vehicle and deal with them again.
Nifty
May 11, 2016
Bought a car with an extended warranty that dealership refused to honor. Had AC condenser failure, service charged me $90 just to scratch their head and say, probably a rock, we don't need to open the hood or remove the grill, we'll just deny warranty and charge you $1100 for it. 2 insurance appraisers and a honest repair shop found no exterior damage to the condenser. live and learn, had they at least open the hood they would have found the old air filter they left on my engine on the last oil change.
Gary1219
May 11, 2016
Rick Hoskins was straight and to the point and never double talked nor did he try and pressure me, very professional I told him exactly what I can afford and he made it work. Stephanie Robaina was an absolute pleasure and made the experience actually enjoyable which is rare when purchasing a car, she is very soothing and calming in her demeanor.
Monkey10
May 8, 2016
We purchased a 2013 Silverado from Gator and could not be happier with the vehicle and the customer service we received. Everyone from Allen our salesman, to the onsite manager, to the wonderful woman who did our loan was exceptional - we appreciate their concern and care and will most certainly got back there again.
Nifty
May 7, 2016
They can magically diagnose issue of a rock hitting a condenser without even popping the hood or removing the grill, $90 oh no under warranty $1000, we do 10 a day, nice profit margin.
JeepGuy13
May 5, 2016
I stopped in to purchase a Jeep Wrangler Unlimited advertised on the Dealers website for 28K + fees/tax/tag/title. I said fine I'll take it. The sales guy was very polite and went off to do the paperwork. After 15 min of waiting he comes back looking frustrated and says the sales manager won't sell it for the advertised price. OK what will you sell it for I ask? Very best they can do is 30,250 + fees etc. Well I didn't like that so I look at a few others on the lot. I check the dealer website again and the advertised price on the vehicle he just offered me a great "deal" on at 30,250 has been changed form 28,000 to 29,500. The sales guy was nice but completely embarrassed. At that point I left. The management there are complete inept clowns and gave off the perception they couldn't care less if you were interested in purchasing a car from them. The sales manager seemed irritated to be interrupted in fact. I felt bad for the sales guy as well. They treat their staff like dogs. I went and purchased from another dealer even though I preferred to shop local. I've got nothing good to say about my experience with Gator Chrysler.
Butcher
May 4, 2016
Salesperson Stephen Gould was exceptionally helpful and was the principal reason that I bought the Volkswagen EOS that I purchased. He was very knowledgable about the vehicle, very patient in explaining features of the vehicle and very helpful in negotiations that led to my purchase. He remained pleasant throughout a rather complicated situation. He made many phone calls to complete the transaction and even visited my home to consider the vehicle I was planning on trading-in. His efforts on my behalf were beyond those normally associated with sale of a vehicle.
xFaultz
May 4, 2016
I purchased a 2016 RAM 1500 Ecodiesel Laramie 4x4 crew cab and I could not be happier. From the time I got there till the writing of this review (2 weeks after purchase) I have not had a bad experience. I recommend that if you are shopping you need to go give them a look they will not disappoint.
Jnjm3
May 4, 2016
We have been Gator customers for 14 years and only purchase our vehicles from Gator. We are always treated well . No high pressure sales and they really go above and beyond. We had the opportunity to work with Justin for this sale and he was very informative and friendly. He is an asset to the Gator family. The only reason I gave 4 for quality of work is the detail/cleaning of the car was not done as well as in the past. Not a real big but noticeable.
ScatPack2016
May 3, 2016
This was our third purchase from Gator in three years. Once again, it was a great experience from start to finish. Patrick W. was a knowledgeable, no BS sales person, Gary K. sealed the deal with a reasonable negotiation approach, and Steph processed the financing with ease. Five stars.
charger
May 3, 2016
This was the least pressure at a car dealer ship I've ever experienced. Negotiations were relaxed. Dealership employees were all friendly. Mike Floyd was a pleasure to work with.
Angel D
May 2, 2016
The van had not been detailed. They claimed that it was because that they had just got it in. But when I went back home I realized that a few days earlier I had saved that vehicle on-line. There were stains & when I moved the adjustable console back, there was crumbs & hair. The vehicle was only 8 months old. They said that they would detail it, but they just washed the outside of it.
Pahill
Apr 30, 2016
Our sales person Stephen Gould did a great job. He didn't pressure us and was available to answer any questions we had. He worked very hard to get us a great deal. We definitely recommend him.
nokite13
Apr 29, 2016
Please read the employee comments I worked with. I have owned and purchased several vehicles from Gator, I use them for my service as well. They are a little more expensive but the work is done by professionals I trust.
Wayne fleury
Apr 29, 2016
It took while but they finally tracked down all the problems with my Journey, got them fixed. Was upset on time it took and failure to contact me on parts, but they took time to track down all problems and fixed them all.
lcsvb1
Apr 28, 2016
Rick Hoskins was awesome at understanding what we were looking for as well as allowing us to change our minds at which car we wanted or which financing option we chose. I would recommend him to anyone looking for a car. We have had other vehicles serviced at Gator and appreciate their service. Rick helped understand better how the end of lease mileage worked for a leased vehicle.
Terwinwv1
Apr 26, 2016
Great inventory got me into a great car despite my low credit score. I appreciate their efforts and service. I'll definitely come here for my next vehicle.
Frank J Vaccarelli
Apr 25, 2016
My wife and I loved dealing with Gator Chrysler...Our Sales person Charles was a real breathe of fresh air...He made the whole buying experience wonderful...I will definitely buy another car from them and recommend to others.
UsedCarBuyer
Apr 24, 2016
We worked with Justin this weekend to purchase a used car. He was very accommodating with meeting us at another lot. Great to work with.
steve1512
Apr 21, 2016
Buying a new Ram 1500 was a smooth transition. I was impressed with the professional manor of Stephen Gould and the staff at Gator Chrysler Dodge & Jeep.
Rockinrobin
Apr 20, 2016
I've never experienced a faster purchase in all my car buying days. Jim S. was very helpful from the first minute I met him till the time I signed for my car and after. He actually took his time explaining ever line of my paperwork. I never once felt as if I was being taken advantage of and actually received a better price on the car than I had expected. I would highly recommend dodging all of the construction to purchase a car from Gator and Jim S. It was totally worth the trip. Thank you to everyone who made my deal a terrific experience.
Marilee Pons-Basulto
Apr 18, 2016
I had such a great experience at this dealership. After going to several dealerships in my own area (Tampa, FL) I finally bumped into Gator Chrysler and literally bought my car in a day- no hassle. I must say that Allen Petschow was a wonderful salesman, he put my priorities first and really found me something reliable that fit all of my needs. I cant say enough good things about his customer service. At this point I had been to dozens of dealerships with aggressive, desperate salesmen that tried to intimidate me into buying a car, however Allen really took his time to make sure I was 100% happy. I will absolutely be coming back to this dealership to buy my next car, and I have already let my family & friends know what a great job the team at Gator did- especially Allen. I feel like this is a really trustworthy dealership, and I wont consider another.
Bballmom02
Apr 18, 2016
I traded in my car for a used car. My salesman was very patient and took his time with us in making sure we bought the car we wanted. I highly recommend Gator Dodge for buying a new or used vehicle for there excellent service. We were in and out with our new car in 2 1/2 hours :)
Decker365
Apr 17, 2016
Justin at gator was very helpful in the leasing process. No pressure, just asking what I was looking for and made it happen. Love the truck thank you Justin and gator!!
Wayne fleury
Apr 16, 2016
May be a good place to buy but do not take it there for service. Had a noise in passenger front end . Took 2 days to replace motor mounts and transmission mounts only to find not the problem. Ordered a drive line. Came in but not notified. Called and have to wait 4 days to have it installed. All this while on vacation. We have the Chrysler premium Warrandy which tells me they do a lot of extra not needed work. Same thing happened last year on a oil change they said we had a seal leaking. They fixed but still don'the think there was not a problem. So far 8 days waiting for repairs.
Janeann1
Apr 16, 2016
May be a good place to buy as long as you don't need service. On vacation and 8 days wasted waiting. Have a premium extended warranty which may be part of the problem. Fix things that may not need fixing. After 1st trip problem not fixed and needed a special order part. Part came in with no call back to make appointment. Called and have to wait 3 more days for appointment. Wasted vacation.
BeachGirl
Apr 15, 2016
The car buying experience was very seemless and professional. Keith Contatdore was very nice, professional and helpful. The finance manager Maryann was also very nice.
nana2016
Apr 15, 2016
I have been bringing my Jeep to them for 7 years even though I did not purchase it from them. They have always been pleasant & professional. Recently, I had a serious problem & had to have my Jeep towed to them. I was frantic - needing the car for a family event out of town in 2 days. Laura who had just helped me with my last routine service , was very kind & reassuring. She helped to have my car repaired in one day, kept me posted with what was happening and did everything she could possibly do to keep the cost down for me. This experience convinces me this would be the next place to purchase my car also!
Mwoody
Apr 14, 2016
I loved the service and communication between the customer and salesman. I highly recommend this dealership. The jeep I bought was installed quickly with leather and was delivered to my very door step.
Equinney123
Apr 13, 2016
My car buying experience was made great. My salesman Stephen Gould was very informative helpful and made the decision easy. Stephen once my financial situation was discussed and vehicles I had in mind he immediately started the process of showing me various vehicles. Once I made my selection of a vehicle on Friday over the weekend Stephen sent me pictures of other vehicles we had discussed that he thought I might be interested in. I thought that was great service to still consider me the consumer with other options. Stephen in my opinion is a great asset to Gator Chrysler Jeep Dodge. Overall great friendly professional hassle free service.
dennjess6180
Apr 12, 2016
We had a great experience with our salesperson Aaron Jarek. He took really good care of us and made sure that everything went smoothly with our deal!
Mike13
Apr 12, 2016
Patrick our sales am was great. He never pressured us or forced us to commit to anything. He was knowledgeable and courteous. We are happy with our purchase and would highly Gator and Patrick to our friends.
Jennifer Smith
Apr 11, 2016
This was a very long process, and I appreciate the work that went into making it happen. 3 days were spent waiting for the finance people to work miracles and they really did. Don was very personable and did what he could to keep us comfortable while we waited and kept the ball rolling when we thought a deal couldn't be made. When all the stress and finances were said and done and I should have had my moment of happiness from being a new car owner - I was robbed of it. I was handed a pop-a-lock key with no programming or access to standard car features - locking doors, opening trunks or accessing the security system and told I would need to pay $100-150 extra to properly access these basic features. I was told by the car manufacturer this type of car key never should even have been made and should be put up for emergency use only. Obviously I can't do that, it was the only key given to me. I feel this information should have been disclosed from the beginning especially when there's A) cost factor involved and B) inability to use basic features of a vehicle properly without the proper tools. I left in my new car speechless. I get that keyless systems are a creature comfort we have become accustom to and it may sound like I'm whining a little, but these new cars and their programmed keys have become much more. An improperly programmed key or an un-programmable becomes an issue when it's incompatible with the engine/computer. There's no old-style trunk latch in this car, it's dependent on programming, the security system/panic button, I can't even manually lock the doors until everyone has shut their door because the key I don't have is programmed to lock in a certain sequence. This is tedious stuff I paid a lot of money for, I shouldn't have to deal with it. When I explained my disappointment about this not being disclosed to me and the cost I will incur to fix their error, I was told in summary that I was given "A Key", They're sorry it wasn't the right key but they wouldn't cover the price of the key at the price they sold the car for. I feel it's fair that people know to fine tooth comb over every detail of the car they are being, since such a simple feature can be a big disappointment when you're making an investment like this.
Shannon GA
Apr 11, 2016
I really appreciated how my husband and I were treated at Gator Dodge. We were greeted right away by Aaron Jarek. He quickly showed us the Durango we had come there to see. Once we were sure that was the one we wanted we were treated very well during the negotiations on the price. I believe we got a fair deal. We were treated like friends instead of a fish on the hook by Jared and the sales manager Gary. What a beautiful location too.
chellebydawn
Apr 11, 2016
We had a great buying experience at Gator recently. Quick friendly service and we were on the road with our car. Our sales specialists Keith and Leone were awesome. We will buy there again in the future.
Barry
Apr 11, 2016
I looked at just about every car dealership in the Melbourne/Cocoa Beach area in search of a new SUV. Out of all these dealerships Gator Chrysler sales consultant Charlie Martineau is the only one to call me back with possible cars I might like. Most of the other sales consultants acted as if they could care less about showing me their vehicles. Charlie Martineau not only showed me every car on the lot that fit my parameters, he found the exact car that fit my needs, explained the difference in trim levels and helped me get a great deal on the purchase of my new 2016 Jeep Grand Cherokee. From the sales to the finance team, every aspect of the purchase was efficient and stress free. I would definitely recommend Gator Chrysler to friends and family.
Jluther
Apr 8, 2016
My family was in the market to replace our daily driving vehicle. We were looking to BUY this vehicle out right no financing. After stopping at multiple dealerships and finding all they wanted was to push finance; We stumbled upon Gator on cars.com. As we pulled into their parking lot we were quickly and politely greeted by Stephen Gould. We explained our situation and he rapidly went into action taking our wants and needs into consideration. While the vehicle we were looking for wasn't on the initial lot Stephen lead us to Gators other lots so with him we could review the inventory. Thus landing us into a vehicle with more than we asked for And less than a price we expected upon seeing the vehicle. So what did we drive away with? A fully loaded 2007 Dodge Durango. Thanks again Stephen Gould for spending the time helping us find this more dreamed of SUV. Sincerely, The Luther's P.S The daughter loves the DVD player.
Crystal Luna
Apr 7, 2016
Let's talk about easy and amazing. JT Prapotnik found the truck I wanted with all the bells and whistles, made it in my payment range , even drove the vehicle 45 minutes to our house to pick up our trade in. All of this while being incredible fantastic and patient with 2 tiny humans accompanying us. I couldn't be happier with him or the the crew at Gator. We will be back for our next one in a few years and have no complaints what so ever. Friendly staff, fast, efficient, and accomadating .
Doug
Apr 7, 2016
My only experience with this dealership has been the service department. Waiting times are terrible. It took me 5 weeks to get an appointment for a SAFETY recall issue. To top it off, when I brought my Ram in for a scheduled repair on my back up cam they didn't even start the service on the same day. I ended up having to drive home, after waiting 5 hours, in a rental and had to cancel my plans for the next day as well. They did get the truck "fixed" the next morning fairly early, however, it was only a partial fix. When I told the service person that the back up cam still was not working properly, I was told I would have to make yet another appointment, which would mean additional weeks of waiting. My neighbor had a similar problem with this dealership after his vehicIe had been damaged in an accident. He waited weeks for an appointment, then the repair took 5 days longer than promised. I contaced Chrysler's customer service center. The only thing they can offer is to place blame on the dealership and say they can't get involved with problems at the dealership level. Why does Chrysler even have a customer service center if they refuse to get involved in customer problems? My dealing with Chrysler and there dealerships in the past have been positve. This dealership, however, comes nowhere near that what I have come to expect over the years from Chrysler and the customer service policies don't really serve the customer anymore. The experience with the service department of this dealership and the inability or lack of willingness of Chrysler's customer service department to get actively involved will definitely impact my future car buying decisions and any recommendations I make to others. Sad what has become of one of America's dynasties that used to pride itself on their service. It's no wonder that Chrysler continues to slip in J.D. Powers consumer ratings polls.
Daffy2112
Apr 6, 2016
Don was great. He and the dealership were very respectful of my limited time to look at cars. They provided quick information on the vehicles I was interested in and at the end of the day I drove away in a new GC that met all my needs.
Manateebill
Apr 5, 2016
Leased a 300 3 1/2 yrs ago. Liked the car so much decided to return and purchase. After looking around and playing with numbers found myself staying with the 3oo. Charlie and I looked over the inventory and found a newer vehicle with less mileage that would meet the monthly payment I was working with.I would certainly buy from Gator & Charlie again. He even helped me transfer all my stuff to the new purchase.Thanks
Bert Napolitano
Apr 4, 2016
Buying experiences was fast and easy. Even the owner stopped by to say hello and that was before I decided to do the deal. JT was my salesman and he made the process quick and easy.
Diogenes driving
Apr 3, 2016
Same ole bait and switch. The lying sales lady even admitted that they advert cars on the website that are scams. The finance manager is rude, condescending, and has limited intelligence and interpersonal skills. How he is employed amazes me. Buy elsewhere or beware
Charger
Mar 30, 2016
I had a very good experience buying Mt car from Gator, the car sales man was very attentive and very professional. I would recommend this company to everyone i know
Jeffrey4545
Mar 30, 2016
We had a great day buying a truck form them . We didn't know what to expect When we got there but with in a Few minutes we meant the car salesman Joseph Waddy. Joseph made us feel important and he worked hard on getting the deal that we wanted . He was a great salesman and he got me my dream truck ! Joseph made us laugh and he Made us feel comfortable and never pressured us . When the time comes I will go back to see Joseph for my next vehicle .
Jerboco
Mar 24, 2016
Justin Brown was a pleasure to work with. He was very helpful without being pushy and made sure I got the best deal possible. I would definitely work with Justin again.
Marland
Mar 24, 2016
I highly recommend Stephen Gould. He went out of his way to assist me with purchasing a new truck last week. Unfortunately, it was pouring rain outside but Stephen was out in the rain moving vehicles so that I could test drive my vehicle of choice. I respect his sincere approach when working with customers. I arrived at 200pm and was driving my new vehicle off the lot at 600pm. Great service Mr. Gould.
Fillimore Wynter
Mar 23, 2016
I appreciate Gator Dodge dealership for assisting me with my first new car. Mr. Stephen Gould was of great help when purchasing my first car. This guy would definitely go out of his way to make sure you get the car that you want. If it is raining out he would go out there and get the car, bring it to the front of the building just for you to view it. I know who I'm calling when it's time for me to get another vehicle. Thanks a lot I'm loving my new ride!
Donna
Mar 21, 2016
Joey Sacarro made my third purchase at Gators as pleasant as the first two.He was knowledgeable and helpful in my decision without being pushy or pressuring me.Joey and Stephanie Robeina worked hard to get me into my Town and Country van.
Valerie
Mar 21, 2016
Very Professional Salesman, Mr, Stephen Gould assisted me, answered all my questions. He was very professional and accomodating and even went out of his way to make sure the vehicle I was looking at would fit in my small garage. I never felt pressured as I have in some other car dealserships,. Mr. Gould and people at Gator were great.
Ric & Monica
Mar 20, 2016
We met Al (whom recently had moved to Florida from Chicago area) on a Saturday and knew he was the person we would like to make a purchase with. We returned on Sunday and bought a Dodge 2500 diesel truck from him. Very Kind man and made the purchase a pleasure. Would highly recommend Al to anyone, great guy!
Bonnie
Mar 19, 2016
I bought my new car at Gator Chrysler, Fiat of Melbourne. I bought a 2015 Fiat Abarth. The salesperson was very informative and answered every question that I had. It was easy getting a new vehicle, the Salesman was helpful and very professional. I am sure I will be buying another vehicle from them. My Salesman was Keith Condatore, very nice gentleman.
Ieolff1
Mar 19, 2016
I originally went to Merritt island boniface hiers and they were not nice nor did they have any customer service. I went to gator crystler and met Don he was very professional and made my buying experience wonderful. My experience at this dealership was wonderful and I appreciate the level of customer service I received thank you.
mseachells
Mar 18, 2016
My husband and I have now purchased 3 vehicles from Gator Chrysler Dodge Jeep. We have had the best service every time! This dealership has worked quickly to provide us with the best possible deals and care for our vehicles! I would definitely buy from this dealer again and recommend anyone else to go there. We have had amazing service and we appreciate the honesty and loyalty they have provided us.
kbdearing5
Mar 15, 2016
I recently purchased a 2012 grand caravan from your dealership. Justin B. was the dealer we worked with and he conducted himself in a professional, courteous, and customer friendly manner. My family walked in spur of the moment and drove away in our new minivan, thanks to Justin B.
JeepGirl2016
Mar 15, 2016
We found the car we were looking for on cars.com and I contacted the Internet salesperson. When we arrived at the dealership, she was not there so Bryan Leone contacted her for us. She said for him to help us and he did a great job. It was so nice to not feel pressured! We told him we were looking for an SUV and that , after driving the one we found at your dealership, we were going to another dealership to drive a different make/model. Bryan was very understanding of our need to try all the models out so we felt we could make a sound decision. As a matter of fact, all he said was, "Once you drive this Jeep, we'll see you when you come back"! He was right! In addition to Bryan, the lady in the business office, Maryann, was a pleasure to work with. If we ever need another vehicle in the future, we will definitely come see Bryan!
Jesseleerannie
Mar 12, 2016
Came with expectations low and left with my dream car .... That for the service and going above and beyond to help me and my wife
Koleena
Mar 11, 2016
Aaron worked with me to get exactly what I was looking for, even though it want on the lot. TJ was very accommodating while I was awaiting the arrival of my Jeep.
Amy
Mar 11, 2016
My Salesman Keith Condatore made sure that I was totally happy not only getting the vehicle ?? I wanted but also one that I was comfortable driving at a price that I was comfortable paying.
SHOPTRUETT
Mar 10, 2016
OUTSTANDING FOLKS.....................THANKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Bernard Spady
Mar 10, 2016
Stephen gould was great sales person. He did not push me in one direction, but show many options that were available to me. I told him my situation, and he made a deal happen. He was straight forward with me, and that is what I appreciate the most.. I thank him and the people at gayor
Diplom4t
Mar 10, 2016
Fast and easy, great car buying experience. My salesman was a blood hound, but in all the best ways. He met me outside of work and I mentioned that I was looking at Challengers because I saw his work shirt. Told him what I was kind of interested in and gave him my card. Within 2 days found me the EXACT car I was looking for with all 3 of the additional options. Gave me a fair deal on the car, and an even better deal on my trade in to help me out because he knew I was more just looking than buying. Never seen a salesman go so out of his way to make sure I had exactly what I wanted. Anyone looking at a new car should definitely go see my guy Stephen Gould at Gator!
Fuzzy
Mar 10, 2016
I would like to thank Joe W. for making the purchase of our new truck a pleasant experience for myself as well as the wife. Its been a very long time since I enjoyed the process of buying a new vehicle. Instead of all the long drawn out process of haggling over the trade-in and price of the new truck, I was surprised that I was in and out in less that a couple of hours. It was great to see that the Sales manager was very willing to work with me and come to a fair deal that I was satisfied with. The next day, my wife and I went back to sign all the papers and swap everything over to the new truck. With the help of a couple other employees we transferred the tool box over. Again a big Thank you to Joe W. and the Sales manager
Palmbayhoch
Mar 10, 2016
Went in looking for a used truck and JT was very helpful. We came in with a budget in mind and he did his absolute best at getting as close to it as possible. I got a very good deal for the vehicle I purchased.
shoptruett
Mar 9, 2016
My sales lady Debbie was excellent !! Could not have been any better........The owner come out and greeted us while Debbie was showing me the truck and thanked me for my purchase.....lady in finance was great .... first car i bought on the internet and it went great....AAAAA+++++THANK YOU TO THE COMPLETE DEALERSHIP ........JT
Jmorg88
Mar 8, 2016
On Saturday 3/5/2016 I came into the dealership looking for a new car ,and Don swooped in working with an efficiency level of a true veteran. He was extremely knowledgeable of all vehicles questioned actually took the time to work with my family along with myself and not just worry about the sale. So a follow up was done on 3/7/2016 to look into getting the same vehicle requesting done due to his expert skill level the sale was made that night for MY 2013 Nissan Sentra I would recommend Don to anyone i meet I'm thrilled with my new car and happy with the decision made. I can truly say this was a great experience.
Brandy239
Mar 8, 2016
I walked in with my wants and needs, worked with Keith and got exactly everything I could ask for. This car buying experience couldn't have been any easier than what I experienced here. Everyone was friendly and willing to work with you no matter what the circumstances are. I do not have great credit but they still managed to help me get into the car I wanted. I would highly recommend buying a car here. I worked with Keith and he was by far the best car salesman I have ever dealt with. Thank you so much for your help.
Chad
Mar 8, 2016
I found the the best deal on the exact truck I was looking for at Gator. My salesperson Matt was very personable and the dealership gave me a good deal on my trade in. I had a great experience and a good chicken sandwich on the house.
Dorlyhinkle
Mar 8, 2016
Richie, our salesman was so helpful and made my purchase a stress freel and flawless experience. I didn't feel anxious and he worked very hard to get me everything I asked for. My boyfriend and I were very happy and I didn't have to spend an entire weekend at the dealership. I love my new Fiat 500x
Joseph Alexander
Mar 7, 2016
Went to the dealership and decided it was time for an upgrade. Spoke with Justin B, sales rep. He showed us the Vans and 6 passage vichales we were asking about. Justin was able to point us in the right direction and after just a few short hours, we were driving home in a new family Van.ThankD for helping!
Newaynay
Mar 7, 2016
I must truly say that when it comes down to taking care of business, everyone is nice and friendly especially Don Esindu, my salesperson. He took special care of meeting my needs. He was the salesperson who help my husband and my cousin with their vehicle purchases.
Private but real
Mar 7, 2016
We were looking to buy a truck, Aaron listened and helped us find the truck we needed without trying to sell us on options we didn't need. Other sales associates seem like they want to sell us options we didn't need or want. Well done
Kim Hoffer
Mar 5, 2016
Purchased new 2016 Jeep Wrangler. My salesman was Charles Martineau. Great experience. Charlie was friendly, helpful and knowledgeable. I got the vehicle I wanted at a great price. Everyone I spoke to was friendly too. Thanks to all
Shanell29
Mar 5, 2016
Purchased my first car here today and had the best experience. My sales guy was Jim who was wonderful I recommend him to everyone. He is the sweetest older gentleman ever. He was super honest and helpful. Maryann in financing was great as well she was very helpful and caring. I had my financing already taken care of gave the information and had a deal in less then an hour. My total time at the dealership was 2 1/2 hours. I was so surprised. Keep up the good work GATOR FIAT!!!!
johnny561
Mar 3, 2016
STEPHEN WAS VERY PROFFESIONAL AND DOWN TO EARTH EVEN IF I DIDNT GET THE CAR THAT I WANTED I WAS SURPRISE HOW HE MANGE TO CONVINCE ME TO BUY ANOTHER COLOR OR STYLE I WILL DEFINATELY BE SENDING PEOPLE HIS WAY GREAT JOB
Ladonna6992
Mar 3, 2016
I would recommend anyone to you guys because of the staff very friendly an respectful excellent staff to do business with.my entire family shoes here because of the friendly an respectful staff
Mona
Mar 2, 2016
Looking for a used minivan, low miles, good prices. After doing research, Gator Chrysler came out way ahead of other dealers. Visited dealership and was greeted by Charlie Martineau who was very friendly and helpful. Being senior citizens, we have purchased several vehicles over the years. This is the second minivan we have purchased from Gator Chrysler and we have been very pleased with the service and honesty on both occasions. Charlie was very helpful in finding us the vehicle that best fit our needs and was in our price range. When a minor problem came up, just 3 days after purchase, we were treated with respect and the problem was resolved quickly.
salt life
Mar 2, 2016
Aaron Kelly was great. He got me into my dream car, at the price I was looking for. He was professional, friendly and very helpful. Aaron treated me like family and not just a "customer". I have already told several people if they are looking for a new car check out Gator Chrysler Dodge Jeep Ram. Thank you Aaron, you are the best.
Thatguy d321
Mar 2, 2016
The day I talked to Stephn he told me he would get me on a new car and that's what he did as I got the dealership quickly.
TJ4FSU
Mar 2, 2016
Mr. Lev Lewis was very helpful. I wanted a truck but the car he got me and the price made me forget I wanted a truck. He actually drove from the Palm Bay Gator to the Gator on US 1 to help me get the right vehicle. I will in the future tell people they need to go to Palm Bay Gator and see Lev Lewis. He will get you what u need.
TWCJeep
Mar 2, 2016
I had originally rated this dealership as "excellent". That opinion has drastically changed over the last 2 months. As part of the original purchase agreement, the seats of my brand new Jeep Grand Cherokee were supposed to be redone with leather. We were informed the seats would be removed, sent to Orlando, recovered, returned and re-installed. Was supposed to take one day. 2 days later when I still didn't have my car I called and was informed it would be ready that afternoon. Arrived to take it home and found out they had driven my car over 200 miles WITHOUT my knowledge or permission. Drove my brand new car over 200 miles without calling me, left trash in it, radio blaring, gas near empty, and bugs all over the front of the car. And nobody said one word about it to me. Called and was informed it was a miscommunication issue between the installer and the dealership. Huh???? Offered no apology --- just a car wash and gas. Move on to the car registration/tag. When the financing rep (owner's son) processed our paperwork he originally put the tag in my husband's name. I explained that it needed to be in my name as I have a handicap tag. He immediately tore up the paperwork and re-processed the registration in my name. A few weeks later when I submitted the renewal for my tag I learned that the tag was actually in my husband's name and he was marked as the handicap person --- which is completely illegal. After multiple calls to the dealership who were arguing with me that we had been issued a new tag, I finally got them to acknowledge that they had made an error. Was informed I could not be named as the registrant and would have to give up my tag and we would be issued a new one. After 2 weeks I called to find out where the new tag was and was told it was sitting at the cashiers office. When I asked why I was not notified I was told that "she doesn't make phone calls but sends out notes and mine had probably been returned". Really??? So, we were misinformed about the leather seats, left our car in their care and they abused that by driving it without our permission or knowledge and were apparently not going to inform us about it. The driver disrespected our property, abused the law by running toll booths, and used up 200 miles of tire wear, engine wear, not to mention the privilege of putting the first 200 miles on the car. Then they completely screw up the registration process, illegally classify my husband as handicapped, argue with me about tags, and then don't have the time to inform me the new tag is ready. We feel like we encountered an unbelievable amount of incompetency, were mislead on multiple occasions, were treated with disrespect, and now have no trust for this dealership whatsoever. We would NEVER recommend them to anyone. Also find it interesting that they never asked for the title of the car we traded in. I had to ask about it almost 2 weeks after turning the car over to them. Is that not a requirement for them or do they just not follow any rules??
chris2016
Mar 2, 2016
Very helpful sales staff Mike is your man they work with you to get you into the car you want and keep it within your price range
minivan mom
Mar 1, 2016
The sales person, Patrick, and staff I interacted with were friendly, professional and responsive. In general, the pricing is fair. They answered questions when advertising seemed unclear. The financing and paperwork was quick and easy. My only disappointment was the extremely long wait while having the car I purchased cleaned and ready for me to drive away, after having purchased it. The department that did the detailing was backed up. I am not sure if they were short staffed, slow workers or poorly managed but I would have given this dealership a five star if they could have had my car ready in a timely manner. I was there for almost 2 hours after I signed the final papers.
Teena Baker
Mar 1, 2016
Thank you so much to the amazing staff of Gator Chrysler Dodge for helping me get into my new Journey last night. It was such a pleasant experience and Aaron Kelly was so pleasant and fun to work with. I have never had such great service in working with a car dealership. From trading in my old car to driving away in my new car the entire process was perfect. You now have a life long customer in me. I am looking forward to continuing my relationship with this company as I work with the other departments to keep my car looking and driving great for years to come. Thank you so much for everything you have done for me.
Miki123
Feb 28, 2016
My husband and I were buying our first brand new car and JT went above and beyond to make us happy and walked away with what we wanted and still stayed within our budget.
Katz0808
Feb 27, 2016
WOW Thanks!!! I was in and out - made my trade- no B.S. and I got everything I asked for!!! Very Happy!! I highly recommend going to see Stephen !!!!
stizzle111
Feb 27, 2016
I knew what I was looking for going to the dealership, but Charlie spotted my brother and I right away, engaged us right away, and next thing we know we're on a test drive swapping stories. The car buying process has a reputation of being a painful experience but Charlie made it as simple as checking an email. Then Charlie passed me off to Stephanie and she worked her magic to get me the lowest interest rate possible, making my monthly payment even cheaper than I was expecting. Couple signatures later I rolled out of the parking lot in my new Ram.
ForestGreenTruck
Feb 27, 2016
I knew exactly what I wanted, and Joey Scarocca helped me find the exact Ram, features, and color. Best car buying experience anywhere, ever! The personnel who prepped the car for delivery were so helpful with our ??'s, and so efficient.
JP aka VDawgbih
Feb 24, 2016
Sorry Stephen it took me so long to write a review. As you know I been going through a lot in the past couple months. But one of the things that help me through this was you putting me in my brand new car. I really appreciate you cause I was really in a bad situation and you help me with no hassle. I came in with no money down bad credit and you told me I'm going to put you in a car today. The whole time I thought you were just pulling my leg but when you have me the keys to my car and when I signed my Jon Hancock I knew you was for real not only did I put faith in you... You also put faith back in me and I want to say thank you so much. So if anyone is looking for a new car don't hesitate to go down to gator Chrysler Dodge and Jeep and ask for Stephen Gould and I guaranteed he'll get you right...and my name is jp and I approve this message... Lol
Raylonghorn
Feb 23, 2016
I want to say Steve Gould my salesman, got me the Ram I wanted and more better payments and personal service 5 star in my book
Ad Vicks
Feb 23, 2016
I had the best experience at Gator motors I deal with a salesman that was outstanding he broke down everything to me he is playing everything he made sure I was comfortable I did not pick up Card that I did not like he made sure I had the car that I like and I like to be in I will recommend Stevens to everybody and I recommend gave his motives to everybody
Jeepdude31
Feb 23, 2016
Going into Gator of Melbourne we were 50% sure of purchasing a new vehicle but quickly changed our minds to 100% sure in purchasing a new Jeep. Don of the salesman was the best salesman to work with polite , courteous , friendly , and all around a great guy he helped get us a great deal on our new Jeep and did not have to go through a lot of hassle like other salesman at other dealers. I would defiantly recommend Don to anyone looking at purchasing a new vehicle at Gator of Melbourne.
jerelene37
Feb 22, 2016
The Staff and especially Debbie Patton and Stephanie in Financing were outstanding. I felt like they were family. I have nothing but praise for all.
lmorel524
Feb 20, 2016
I went to the dealer to buy a Jeep and Stephen Gould helped me find what it needed. He was fast to help and kept me informed of everything. When its time to get another vehicle, I will be looking for Stephen.
ChefDon
Feb 20, 2016
I went to Gator after being in a few dealerships, I had an idea of what I wanted and Pat Walsh worked with me to find the car that would work for me. Pat was very informative and was quick with the keys to check out several vehicles for me. When I chose one Pat made it a quick and painless experience. Stephanie in the finance office was awesome with the paperwork and working to get me my best rate.Thanks!
mark
Feb 19, 2016
I must say, my wife and I were not looking froward to car hunting. Our sales guy Don made it happen for us. Don had just the right attention without being annoying. As we worked through the dollars and sense, he let us make our decisions without pressing us too much. He obviously suggested things and made sure we saw the value in what was going on but stopped when we were clear of our decision. With his approach and his diligence we were able to come to an agreement. We were not intending to buy as this was only our 4th stop at a dealership. The right vehicle, the right salesperson and the right dealership made our experience not painful. I hope future service here will be as satisfying.Thank you Don
Ram man
Feb 19, 2016
Cut to the chase...Remember this name, Stephen Gould. Stephen is a sales consultant at Gator ChryslerDodge Jeep on US 1 in Melbourne, Fl. Stephen asked me what I was looking for and he was relentless in finding me the perfect Dodge Ram for me! When it came down to the bottom line of what I could afford he kept pounding away on his calculator and found a way to meet my budget.My next vehicle I buy you ask? Stephen Gould for me!!
RMLaliberte
Feb 18, 2016
I truly had an amazing visit and experience with everyone at Gator . Gary and Aaron worked together as a team to make me feel comfortable throughout the process of buying my new Chrysler 200s. I have found a family with Gator!
fiat love
Feb 18, 2016
Josh was, IS a GREAT person...no bullying, not a push over or anything. He made the experience much more fun then stressful! Thanks again!
Kyle1947
Feb 16, 2016
This was by far, the best car buying experience we have ever had. From the minute we drove up to the lot we were treated perfect. Our salesman Stephen Gould really took his time and listen to what we were looking for and showed us several options that suited our needs. Once we decided on a vehicle and started the paperwork, everything went so smooth! At no time did we feel like we were being pressured or being taken advantage off. Stephen really listened to our budget and price range, and got us a better deal than We thought We would get! We left extremely happy. We drove over 100 miles from winter haven and will gladly do it all over again for our next vehicle.
Jesscar1191
Feb 15, 2016
We finally came here after shopping around all over south Florida. After a very frustrating experience at a few dealers, it was a breath of fresh air to have Debbie helping us. She was kind, straightforward and more then that we are so pleased with the great deal we made! We even got a call after to notify us on even better financing options. We genuinely felt like we were dealing with people who care and are so happy we found this place. Definitely coming back for our next purchase!
Slw8908
Feb 14, 2016
I went to buy a truck, anything they could get me in. It was hard for I had already two car loans out. They tried every avenue possible at the rate I asked. They were professional and respectful, but not over zealous were it's annoying. Steven Gould was my sales representative. I would recommend him definitely for my next car salesman.
Steveandpepper
Feb 14, 2016
This was our first car purchase in 5 years. We came in expecting to be hassled/haggled. Not because we'd heard bad things, but because that's how a lot of dealerships do it. We were incredibly surprised and pleased to work with Joe. He asked us our thoughts on what we needed and what type of payment we were looking for. We told him our payment max, he walked in and got the keys to a great vehicle. We decided to test drive and Joe continued to be honest and open with the vehicles history, how the sale and trade in would go, and asked if we'd like to hear the payment options. We were pleased, again, when he quoted us a number and it fit our budget. Long story short, we are taking the car home tonight and feel no buyers remorse. Gator is an honest, easy dealership to do business with and Joe is the best!
Anthonypro
Feb 14, 2016
From the minute I walked on the lot I was treated with respect, from my test drive with Justin, to my final purchase with Matt, I could not have been treated any better! Stephanie in the finance dept. is one of the nicest people I have ever met! oh by the way, I love my new Scat Pack!!!
bulldawg78
Feb 14, 2016
I love Chrysler/Dodge/Jeep vehicles. My last Chrysler family purchase was a new Dodge Dakota in 2002. I also own a 1993 Jeep Cherokee. In 2002 the local Melbourne Chrysler/Dodge dealership was Sunshine Dodge. I do not know if there is still any business relationship between the former Sunshine Dodge and Gator Chrysler but what I can tell you is I was so disgusted with the treatment I received from Sunshine in 2002, that I ended up purchasing my Dakota at the Dodge dealership in Vero Beach.. Thanks to my salesman Aaron Jarek at Gator, I now feel welcome again at my local Chrysler family dealership! I can now look forward to doing future business with Chrysler at Gator.Patrick Lepore
Czemkoski
Feb 14, 2016
We had such a great experience with our salesperson Aaron. He was incredibly informative and helpful. I very much appreciated his effort in finding the best car for me!
swatcop77
Feb 13, 2016
I have bought about 10 cars in my life and this buying experience has been the absolute best!! It was my first time at this dealership and my expectations were more than met. Thanks to Josh Jackowski (salesman) who very professional on my needs. He never pushed a sale and offered anything he could do to help. With the help of Josh and Gary Jarek (sales manager) they work with me on my down payment over a few days,. In the end-a proud owner of my first ever charger r/t!! I will be returning to Gator for my next car needs Thanks!!!!!
Lsherrer8776
Feb 12, 2016
I bought car with little credit this guy made it happen!! For me an five family members!! Great job Stephen!!call Stephen!! Go gator dodge!!
Dereka84
Feb 10, 2016
When working with Pat, he listened to what I was looking for. He helped me get the best deal for me and got me in the car I wanted. Even after the sale was done, a few days later my old finance company from my trade in called and harrassed me to try and get extra payments/money. Even after Gator did the proper paperwork, they were still trying to get money from me that I didn't owe. So I called Pat to see if he could help, sure enough he went straight to it and helped me settle my issues with that previous finance company. I mean that's pretty cool for him and dealership to do that for me, cause the deal was done and they could have said it's your problem. But no, they didn't.......they said....." hey, we're here for you. How can we help?" Now that's customer service if your asking me. Thanks Pat Walsh, and Gator!!!!
Wally70
Feb 8, 2016
I am 70 years old and have probably purchased 20+ new cars over time. My recent experience with buying a new Jeep Grand Cherokee at Gator Chrysler/Jeep was one of the nicest ever. I felt comfortable from the moment I stepped on the dealership grounds. Justin Brown, my salesperson, and everyone else I came in contact with went above and beyond the call of duty. Justin was pleasant, straight forward, honest and dependable and I drove away in my new Grand Cherokee thinking "wow". I highly recommend Gator and Justin Brown to one and all.
milton267
Feb 5, 2016
I recently purchased a Jeep Grand Cherokee Laredo from Gator Chrysler in Melbourne, FL and was totally satisfied with the services of the Sales Consultant, Stephen Gould.Mr. Gould did quite a fine job in helping me find a vehicle that came quite close to what I really was looking for. His suggestions and help led me to eventually make my mind up to purchase the vehicle that I am quite happy with.
Jordan23
Feb 4, 2016
Soon as I was on the lot Pat was there. Told him what I wanted, found the car right after. Made everything simple. Best part was straight up and didn't try hard to over sell it. was straight forward with how things would go from start to finish. Really happy with my buy
HappyMom
Feb 4, 2016
Everyone at the dealership was very helpful. I was buying my 17 year old daughter a first car and had an idea of what I could afford. No one tried to upsale me and they worked hard to get us financed in the right price range. I had a bad experience at another dealership and I must say Gator was able to erase it from my mind
abholmes
Feb 3, 2016
In the middle of December I got hit by an imbecile who decided to run a stop sign! Fortunately he totaled my 2010 Jeep Patriot! Do not get me wrong I loved that car, but the true car for me would have to be a jeep wrangler! I'm originally from Maryland but I go to school in Florida! Due to the time limit I had my rental car for I had to find my next car soon! When I met Stephen I automatically knew he was going to be a cool guy! He was patient and honest and was really looking out for my best interest! We went through a bunch of cars trying to find the right one, and when I started losing hope, and getting ready to buy that plane ticket back to Maryland so I could be with my mother to buy the car he continued to look! He allowed a 20 year old girl (me) who never bought anything close to this magnitude, to find her dream car and have everything work out! He made me feel comfortable about everything as well as my mother with her being all the way back in Maryland! If you are looking for any Chrysler, dodge, jeep, or ram I really recommend this dealership, the whole staff is amazing and they truly have a special guy there! Stephen Gould thanks for everything!!!!
Ernie81
Feb 3, 2016
Stephen Gould went out of his way even on his day off when he was at Animal Kingdom with his fiance . He worked hard to answer all my questions and walked me through the sales . Making me feel like I finally at 81 years old got a great car deal. (Even if it was a white not silver) I am happy with my 2016 Dodge. Thank your Ernie Plaisted
Jason P.
Feb 3, 2016
On 1/31/16, I went to your dealership as soon as it opened, excited to purchase a Dodge Challenger. I browsed your lot many times in anticipation of a salesman to approach me and ask if I needed any assistance. At least 4 salesmen walked passed me and never gave me the time of day, couldn't even say hi to me. After walking around for a little over 30 min, I called it quits and walked back to my vehicle. As I was getting ready to leave and put my son in his car seat, a salesman approached me and could tell I was upset. I told him how I had been carrying my 2 year old son around for 30 minutes and it was a joke that nobody there acknowledged me. He apologized and asked if he could make it up to me. Stephen and I talked for a few minutes, and I got excited about purchasing a vehicle again. After looking over every Challenger in the lot, Stephen went out of his way to help make my experience painless. This man went out of his way to get the deal done quickly, to the point where another man in the dealership asked him" Why are you running around". He is very friendly, knowledgeable, personable, and passionate about what he does. Without him earning my business, I would have walked away from your dealership and never returned. The other salesmen that were there on Sunday should be ashamed of themselves. My 5 star rating is based on Stephen Gould and Stephen Gould only. Those other clowns should take notice. Its nice to have someone that values your time. Thank You Stephen!
Christine.Conner
Feb 2, 2016
Upon arrival to the dealership I was greeted by salesman Josh Jackowski. He was friendly and not over the top or pushy. The day before I arrived at Gator I spent time at Boniface Dodge in Merritt Island and had an awful experience-so I was very cautious! He immediately asked what I was looking for and did not attempt to change my mind or try to persuade me otherwise. The test drive and negotiation process was painless. Josh was professional, knowledgable, and courteous. Since they did not have the exact car on the lot that I wanted Josh worked with another nearby dealership to locate exactly what I wanted. The entire process was painless and enjoyable. I would highly recommend both Josh and Gator.
Eric Kala
Feb 2, 2016
Willing to work with me and do what it takes to get the deal done. Didn't mind staying late to accommodate me and work schedule. And I will yes Josh again on my next purchase.
Hemp22
Feb 1, 2016
Steve Gould is an excellent salesman. he was able to provide me quick service and provided me with a great deal on the truck of my dreams! He remained in contact with me while thruought my experience and remembered exactly what I needed and got me into what I wanted!!
Hyundaibuyer
Feb 1, 2016
Sent an email that I would like to see a car. They had it pulled out and up front when I got there. Test drove and worked out a price. Told them I would sleep on it. Texted back the next day and said I would be by later. Got there and it was cleaned and ready for me to drive away before we even sat down to complete the paperwork. Josh was very nice and professional.
Amendez195
Jan 30, 2016
Greeted by a friendly and well cultivated salesperson, unlike most dealerships he did not try and pitch me the vehicle instead helped me out finding it and with information. They made buying my first vehicle a breeze. Only wish i went there sooner.5 out of 5 in my book.
CarolandDavidD
Jan 30, 2016
We went to the dealership in search of another vehicle, one that would suit our needs. Our representative Aaron Kelly was extremely helpful in helping us find what we were looking for in our budget, as well as the SUV. Everything was done very professionally and in a timely manner to expedite our purchase. We would like to thank all involved that made this happen.
Faillaj
Jan 28, 2016
This was my first time buying a vehicle and I had Stephen Gould to help assisting me to find the perfect car. I must say he was the most patient sales man I've ever dealt with and he never pushed anything vehicle on us. By the end when we were trying to make a deal he was very honest and fair. If you need to buy a vehicle ask for Stephen Gould, he will put you in the right car and give you the best service possible!
Itsmeervinlee
Jan 28, 2016
and I said Steven Gould is awesome sauce I worked a miracle for me and my family see the new car that we drove off of the lot on Saturday he was very helpful I recommend anybody if they need a new car or used car go see Steve gold at Gator.
Marydrenfro
Jan 28, 2016
I normally hate to trade vehicles and after being stood up by another salesman, Stephen Could assisted my daughter and I and understood our needs. Definately a salesman I would deal with again and gave me a better feeling of Gator salesmen. Best salesman I have ever encountered at Gator. Just hope they improve their service department to match Stephen's service.
Rbforever22
Jan 28, 2016
This place was awesome I did footwork on the car I wanted and Joe found it at our price and we got it. Awesome place.
Sprosty15
Jan 28, 2016
Go see Stephen Gould,hes the best dealer we have had!He was easy to work with,and easy to negotiate with!Go see him!
johnweber46
Jan 25, 2016
Maryann was awesome to deal with as she cover everything from warranties to cost breakdown. Very friendly and efficient. She knew I am a busy person and had everything ready to go. I was in and out within minutes not hours like some places. Awesome employee to deal with. Kudos to Gator Jeep for having professional staff like Maryann working for you. Thanks again
K.Ross1995
Jan 22, 2016
Stephen Gould was extremely patient and helped me find a car i absolutely love!! My sister just bought a car from him not to long ago and she recommended him to me. He listened to what i had to say and helped me get into a car i never thought possible. He has a great personality and made sure i was comfortable with my payments and the car itself. I definitely recommend asking for him if you are looking to buy a car. This was my first car that i have bought on my own and i was extremely nervous. He made my car buying experience great! As well as my salesman, Stephanie, who did my paperwork was amazing at what she did. She was very nice and explained everything out before letting me sign anything. Overall my i am very satisfied how everything went!! =)))))
donald
Jan 21, 2016
Aaron is a personable guy who makes you feel like his buddy. Willing to assist in any way possible. Felt as though he was looking out for me. Highly recommend at least dropping in and I'm sure you will feel the same way.
musicgal
Jan 20, 2016
Salesman Aaron most patient & helpful -good deal. Mary Ann-efficient, helpful, reliable, caring, Keith-on return explained car functions, was patient, knowledgeable, took time altho wasn't my salesman. Due to them I have a new car, helped me feel I made a good choice. Came in to look at used cars.
lebaron86
Jan 18, 2016
Joe Waddy was recommended to me by a fellow Mopars of Brevard car club member. He spent quality time with me to hammer out an acceptable deal. So far I am very happy with the car and the deal.
LeslieJo
Jan 18, 2016
I have been buying cars at this dealership since 1990 and have never been disappointed. I have always benn treated with courtesy and respect. For the last7-8 years I have dealt with my own personal saleswoman, Debbie Patton. On 1/16/16 I purchased my third car from Debbie. I trust her advice and honesty. She is always willing to go the extra mile to be sure that I am choosing the best vehicle for my needs, at a price I can afford. I have highly recommended this dealership, and Debbie Patton to several of my friends who were also impressed with her.
Lindseyforgino
Jan 18, 2016
We really enjoyed our salesman JT. He was personable and informative. While we enjoyed working with JT, we were very disappointed that we agreed to things during negotiations (dealership tinting the front windows and $0 down payment) that they tried to get out of after the loan went through. After the loan was approved and we started signing, they told us they couldn't do the tinted windows and refused to budge on it until we started getting up to leave. Again after signing everything, they wanted a down payment when we were told the $1,000 they put down on the paper was them having to show we gave them something. It's one thing to play hardball during negotiations but don't promise something and then try to get out of it. Way to fail management!
Donald Long
Jan 16, 2016
Gator always has a great selection of vehicles.My family and I always look forward to seeing Keith Condatore the only one we have used for our last 4 vehicles due to his knowledge and great personality.We also love working with Mary Ann Higgins she will get the very best deal for finance for you along with extended warranties and service plans.With these two you will be as happy as we always are.We take our vehicles back for all service and can tell you that Roger in service will keep you happy with your family's vehicle.5 star dealership thanks Gator
Gail_Lynn
Jan 12, 2016
No high pressure tactics - Jim Sadowski initially greeted us when we drove on the lot but let us look around and didn't "sell" us. How refreshing! Made an agreement to talk the next day and at the appointed time, we did! All worked out, we felt we got a fair deal and would recommend both he and the dealership to others. What they didn't know was we had previously bought a work van from their dealership in Palm Bay several years ago so we were acquainted with their customer service.Maryann Higgins also was very efficient and professional. Again, no hard sales tactics but we did purchase an extended warranty based on her ability to outline the benefits, along with the costs.....again without the high pressure.All in all a very pleasant experience and one we would highly recommend to others.
kmatijczyk
Jan 12, 2016
I can't say enough good things about our experience with JT...we had a VERY limited amount of $ to work with, very little time, and a lot of bad prior experiences with several dealers all over the state.We are from upstate NY and had our car stolen and totalled....insurance (Geico was a God send) paid us (not much but more than we could have sold it for.) JT and Steve crunched numbers and gave us plenty of information (as far as buying a car out of our home state) and an hour later we drove out in 1 of the 2 cars we had gone there to view. If karma does her work both of these gentlemen are set! They were not high pressure, knew what we could work with, and saved the remainder of our vacation! Seriously... a million thank yous! I wish I could have helped you more as far as your commission goes, but know that you have done a good deed for good people and if we are in the area when the time comes to get another car (with more money) we will most definately come to JT first. This is no bs...they literally saved us under the circumstances we were in. A seriously great experience and I really dislike buying a vehicle. I think I would prefer a root canal with no pain killers over car shopping...but this was as painless as I have ever experienced while purchasing a vehicle. Need a vehicle? See JT!And they treated our dog super too!
BritRoss321
Jan 10, 2016
STEPHEN GOULD was extremely helpful. He took the time to listen to my situation and understand what I was looking for. He got me a great deal! I would recommend going to see him to anyone!
concerned
Jan 8, 2016
a family member purchased a 2012 ford expedition, had a c-signer only for financing, and the dealer put the co signer on registration, , he does not have a d/license (co signer), now they can't get tag renewed at motor vehicle cause of their mess up, they won't fix itthey need a corrected registration with only 1 buyer name that has license and insurance on himeven the co signer is not on insurance. Mary
TT
Jan 8, 2016
Pat Walsh was a helpful guy and very willing to do what was needed to do the deal. It was raining and the vehicle needed some prep because it was out in the back but that didn't slow them down. Glad we went back.
Desi7709
Jan 7, 2016
I purchased my 2015 Jeep Patirot on October 1, 2015 from Gator Chrysler in Melbourne. I purchased my vehicle new. While I was showing my vehicle off I noticed that there was a large patch of paint missing off my front bumper. I contacted my sales person and brought it to her attention. Since my jeep was on the showroom floor they had to check the check list to see if the "blemish" on the bumper had been marked. Of course it wasn't, so it was implied that I was the one who damaged the bumper. I hadn't even been in possession of the jeep for 24 hours at this point. The sales manager finally agreed to fix the spot on the bumper. But I had to beg and plead for a rental while my vehicle was in the body shop. The experience with the body shop was sort of better and the bumper was painted properly. I picked my vehicle up close to the 6:00 p.m. on Wednesday evening. Come to find out that my turn signal on the passenger side wasn't working, so again, I had to call the dealership and talk to my salesman to let her know what had happened. It was a quick fix when I brought it in the next day, but I was very frustrated that I had to bring it back. The end of December I started noticing a moldy smell in my vehicle. It got worse, so I took it to the dealership where I was told that it would be 3 1/2 weeks before my vehicle could be looked at. At this point I had been dealing with respiratory issues and my children had been suffering from headaches for a little over a month. My youngest usually ends up with a migraine after riding in the vehicle, when he rarely suffers from headaches any other time. I was given an appointment for 1/4/16. I was really frustrated at this point because I am a single parent and I made the decision to buy a new vehicle so I would have the piece of mind that my vehicle would be reliable and safe for my family. Between the first of the year and the day of my appointment we had some cooler weather, and the smell went away, so I didn't keep my appointment on the 4th because I figured since the smell wasn't present they wouldn't be able to address the issue. On 1/6/16 it rained all day. When I went to leave for work on 1/7, my vehicle had a strong mold smell in it. It didn't go away a few minutes after I started the vehicle. I took my vehicle back to the gator Chrysler service department and spoke directly to the service manager. He came out and sat in my vehicle and said he couldn't smell anything. He went and got the assistant service manager for him to see if he smelled anything. He said he couldn't smell anything either. Other members of my family and my friends can smell the smell, I'm not sure why these men couldn't. The service manager felt the carpet and it wasn't wet, which I had already informed them that it wasn't. The asst service manager went and got an antibacterial spray and sprayed it in the evaporator vent along the windshield of my jeep. I was then instructed to spray Lysol in that vent once a week. I'm confused as to why I need to spray Lysol in this vent, if there isn't a mold issue. I feel like gator doesn't want to do anything to help me resolve my issue. I am very dissatisfied with gator. I was basically called a liar to my face. Buyer beware!!! This whole experience has been horrible and I'm afraid I'm just going to have to drive around in a moldy vehicle because the smell was back 5 minutes after the antibacterial spray was sprayed in the vent. Gator doesn't even want to attempt to located the sorce of the smell. Sticking you nose in the vent isn't going to do it!!
Shannon T. Boyle
Jan 6, 2016
I had a marvelous time with Steven Gould as a salesman and anew friend. he was very acceptable of my money situation. And he knew I was on a fixed income and Steven and John got me the best available car for my money. The owner of the dealership need to give them two a big congratulations for the job well done. I had no money at the time and they made it work for me. I am grateful for everyone there that helped me and I wont be shopping for a vehicle anywhere else. you have my business forever. With utmost pride and congratulations on a job well done Thank You all Shannon T. Boyle God Bless.
Steve
Jan 5, 2016
This is my 4th vehicle from Gator in 2015 and my second work truck. Jeff McKnight was my sales guy and I am very happy with the deal, product and treatment including Gary Martin the Sales manager. These guys don't waste my time, No BS
FLGUY89
Jan 4, 2016
From the beginning of meeting my salesman, Joe Waddy, to completing the paper work with Stephanie Robaina,, the process was handled efficiently and in a courteous manner. Very pleased to find a Town & Country with the options I wanted in the exterior and interior colors I wanted on Gator's lot. And I was even more pleased with the effort put forth by Gator to get the new vehicle prepped so I could drive it home that evening, although I showed up in the mid-afternoon. Joe worked diligently to make that happen and I greatly appreciate that. I will return to Gator for my next vehicle purchase and look forward to working with Joe and Stephanie again.
pambender604
Jan 2, 2016
This was our first experience with Gator and it was an excellent one!! We researched the car we wanted and looked around to see which dealer had the best prices. We went to Gator and meet Keith. They had an outstanding selection at low prices! It was easy to make the deal we wanted. We didn't feel any pressure and this was the best car buying experience we have ever had! Thanks you to all the staff at Gator. We will recommend you!
VeteranUSMCalways
Dec 30, 2015
Jim Sadowski was the reason I purchased the Fiat as I was leaning more towards a Honda Fit...he proved to be approachable and a fellow New Yorker and veteran (thank you for your service to this fabulous country Jim)...the Fiat will be our first as I am a long time Toyota (Tundra) loyalist so we will be extremely watchful of this vehicle's longevity/durability and the Chrysler Corp consumer service...while my consumer club felt that the Chrysler group should not have been chosen I became willing to take a chance due to my conversation with Jim even while I know that I could have done better with the final price elsewhere.
Chrysler 200 Owner
Dec 29, 2015
Made an appointment to bring in my 200 Chrysler at 10:30am on a Saturday as instructed- I went at 5pm to pick it up, they had not even brought it into the shop and I was told "we won't get to it today", my question, Why did I make an appointment? Without an apology the staff functioned as tho this is business as usual. They are closed on Sunday! I was unable to pick up my car until the following Tuesday. The best of all...car was exactly as I brought it in, and I was told we need to order a part and we will call you when it arrives, that was two and a half weeks ago, still no call.Maybe the Sales department is good per the reviews, but be assured the Service Department is the WORST I have ever been to and will not be returning there- that is even if they should call, which I doubt. To sum it up....STAY AWAY! Not good or professional at all
Dominic
Dec 28, 2015
Joe was wonderful. No high pressure came from him at any point in the deal. He was kind and helpful as well as very knowledgeable. He helped my wife and I with the budget we needed to stick to. It is a beautiful facility with clean bathrooms. Also, there was a large selection of cars to choose from. Overall, it was a great experience and very fast transaction. We were very satisfied with the service we received. Stephanie handled our lease paperwork and did a great job as well! :)
carguy1
Dec 25, 2015
This is my second vehicle purchased here I will definitely recommend them. Aaron was an excellent sales person. He knew the vehicle and answered all my questions completely
Texasdc479
Dec 24, 2015
Joe was a great help...listened and cared about my wants and needs. Didnt try to sell me sething different. Made the buying process very simple...highly recommend!
TonyG
Dec 22, 2015
Pat was very helpful and went out of his way to help me surprise my gf with our new Jeep, driving with me to our home to deliver the surprise. It was good to work a fellow Northerner, as well.
conmor
Dec 22, 2015
they really worked hard to find us the right vehicle without being pushy! Aaron found us a great vehicle at a great price and would recommend Gator to anyone looking for a car.
jmc1888
Dec 22, 2015
We had a very nice buying experience . Don was more than helpful and not pushy at all. We took our time Looked around and don answered any and all questions . We also got a great deal . Thanks don and gator .
Rosechasz
Dec 20, 2015
Patrick is an exceptional salesman! Pat is extremely friendly, knowledgeable and our experience with him was beyond expectations! He helped us to find the vehicle which was best suited to our needs. My parents and I were very impressed with his professionalism as well as his upbeat and calm demeanor. Our experience with Patrick was truly a pleasure and we are beyond satisfied with our exceptional salesman! We are very pleased with our experience and would highly reccomend Patrick to anyone who wants a pleasurable and enjoyable experience!
Steve
Dec 20, 2015
What a great sales experience my wife and I received at Gator. Our sales rep Patrick put us in the perfect vehicle on our first visit and at the price we were hoping for. I liked the fact that we did not have to sign lease documents with a finance manager at the dealership. All the paperwork was signed at Patrick's desk, and it was obvious that he had a good team responding quickly to his/our requests in the back office. We are a very busy couple with little time, and we were in and out in remarkably short order. I have leased 5 previous vehicles at 3 different dealerships, and have to say this was our best experience due to Patrick and Gator's willingness to get us to our price, the fit of the vehicle for our needs, and the speed with which it was done. No gimmicks. Just a willingness to get us what we were looking for. I had been to two other dealerships looking at similar vehicles, and left because they kept making the process tougher than it needed to be. I just wanted a car, at a price I felt good about, with as little involvement in the paper work as possible and as quickly as I could get it done. Patrick and Gator did it, and I am happy to see dealerships like this one in the community. Thank you Gator and Patrick for assisting my wife and I.Steve and Debbie
Poorly treated customer
Dec 19, 2015
WOW is all I can say, the most disrespectful service experience ever. Very rude, while waiting for an oil change other people checked in after us and still left before us. Car sat apparently done but nobody turn the keys back to the cashier then after a half an hour of the car sitting right next to us the mechanic rudely waved us over like we were holding him up. Then after a so called detail there was grease on my leather console and door panel. NEVER EVER GO HERE FOR SERVICE.
iifrecklesii
Dec 19, 2015
Came in with my husband looking for a Jeep Cherokee and was immediately greeted by Joseph W. He was very pleasant and polite and was able to help us find the car we were looking for at a reasonable price. Overall we had a great shopping experience. We will recommend this place to our family and friends.
Jdavis1102
Dec 19, 2015
Patrick was an awesome salesman. I've purchased cars in the past and have spent hours at a dealership. Patrick was straightforward, honest and upfront. He was a pleasure to work with and it didn't take long at all. If you're interested in buying a car make sure to stop by Gator Chrysler Dodge Jeep Ram and ask for Patrick.
SUPER UNHAPPY CUSTOMER
Dec 18, 2015
Just needed an oil change that I was conned in to purchasing the service plan. I showed up early for service and was ignored to start, then they finally took the car back and as I sat waiting 4 customers showed up got an oil change and left. As I still sat there and the car sat right next to me apparently it was done now but the tech had not returned the keys so I could not have the car. Then I finally got an angry wave from a tech to come over and get my keys, so I could take them to the cashier. I did that and paid for my tire rotation (that is supposed to be covered with my contract but apparently is not) I finally get back to my car and in their "detail" somehow they missed the axle grease that the tech left on my leather console and door panel. Apparently I was being too picky to expect it that clean as a disgruntled cashier went out to clean it up. I suppose spending $50,000 on a car you should be okay with grease all over the interior. So all said and done I am super unhappy with all phases of this process now.
Jan
Dec 14, 2015
I spoke to Aaron around 9am (12/12/15) to discuss what I wanted. My husband met Aaron around 11:30am, we driving out of the dealership by 1pm. He had the just what we were looking for ready to view. I did not have to ask any questions because Aaron was so thorough showing all the features on the vehicles. Gator Chrysler will go above and beyond servicing their customers no matter what service you need...Gator Chrysler is awesome!
Chad Conner
Dec 13, 2015
We bought a brand new Jeep Grand Cherokee Overland and it did not have the tow package, so we PAID extra for it when we bought. Afterwards we got busy and long story short we missed out on our "I owe you" ticket time. I went to the dealership and asked them when we could have it installed and they told me it was past the ticket time. So I explained that it was not a negotiated item it was an item we paid extra for and if they were not going to install it I either wanted my money back or the product. They told me no, I asked to speak to the owner, the customer service gentleman walked over to the owners door, came back, and told me that the owner did not want to speak to me. I could not believe it, I personally own a sizable business and if I treated my customers in this fashion I would be out of business. left and will never return to Gator Chrysler Jeep Dodge in Melbourne ever again.
Angelique0302
Dec 12, 2015
Gator Chrysler was an absolute pleasure to work with. I found a vehicle online, called them up and made arrangements over the phone to come look at it. Even set up all the financing online ahead of time. The vehicle i had in mind wasn't going to be the best fit, so the salesman Joe Waddy found a vehicle for me while still on the phone with me. I arrived at the used car location in Palm Bay late in the evening with my 2yo and everyone was very nice and accomodating. Unfortunately they were having computer problems and we made plans to meet up the next day at the location in Melbourne and I literally just had to sign the papers when i got there. Joe stream lined everything for me and made up for a bad experience at another dealership. I will definitely be returning there in the future when I'm ready to trade up. I would recommend Gator Chrysler Dodge Jeep to anyone looking for a new/used car and wanting a great experience with knowledgeable friendly staff.
larry20
Dec 12, 2015
This dealership from the car salesman to the owner was very helpful in dealing with a very unsatisfactory situation from another dealership and I was treated very nice here and hope this gets out to others that want to get a very good deal and treated in a very good way...Thanks To All
john
Dec 9, 2015
Knew that I was looking for a lower-priced 2015 Grand Cherokee. My trade in was an 11 year old one that had been a great vehicle. Quickly linked up with salesman Jeff McKnight who walked me through the lot showing me all available vehicles, was open about his thoughts on them. Believe he recognized that I was very clear that that is what I wanted so he made no attempt to upsell me to a higher priced model or to push me toward any other options. Was friendly, professional, and helpful throughout the process. When it came to selection and finalizing the sales manager incented me to do a quick sale as it was the end of the month but again did so without a lot of pressure. Overall an extremely positive experience.
Michele12345
Dec 9, 2015
I highly recommend dealership! A HUGE thank you to Aaron Jarek for being a fast and professional salesperson. Stephanie in finance was great too. MicheleKnott
dodge15
Dec 9, 2015
Delivered the goods! Fast and convenient to assist in the right model-price! Aarron, our sales rep did his due diligence resulting in us signing on the dotted line. Look forward to enjoying our new truck and newly established relationship with Sales/Service Family!!!
Larrywillett8
Dec 8, 2015
Our salesman found us exactly what we wanted make, model, color and miles. He answered all of our questions was very informative and patient. He worked with our difficult credit situation and listened to our needs and wants for down payment, monthly payment and etc.
Angie976
Dec 7, 2015
Everyone was helpful, and service was provided with a smile. I had a very good experience buying my very first new/ used car! I would definately recommend them. They were honest about prices as well.
purplegoddess
Dec 6, 2015
Pat was helpful in answering all my questions. He was very polite and went out of his way to make sure I was happy. No pressure.
Sopko's
Dec 5, 2015
Patrick was an excellent salesman. He was not pushy and very patient. He was a pleasure to deal with. We also dealt with Gary who was very helpful. I would definitely recommend this dealership to others.
jeank1948
Dec 5, 2015
Robert H. meet us as a drove into the lot and immediately but us at ease. He is very knowledgeable and helpful = and he found the Town and Country that is perfect for us. We couldn't be happier with the experience and the new car that sits in my driveway. I would recommend Robert and the entire team to friends and family. Also a special 'Thanks' to Stephanie R, Finance Manager - she knows it all.Richard and Jean
zrshomes
Dec 4, 2015
Richie was great and very helpful. He was on top of everything and made sure that the truck was clean up fueled up and ready to go. He also waited for me at work after he was done for the day.
Batsgurl
Dec 3, 2015
Josh J was an excellent salesman ...meeting our needs and patient with our demands! The entire team helped to make it a pleasant experience! Thanks!
WDavidson07
Nov 22, 2015
Great inventory and an absolutely amazing team! Richie did a great job finding the perfect vehicle. He's the best auto salesman I've ever worked with. Very comprehensive and a joy to work with.
bblount3
Nov 21, 2015
Debbie was a very intelligent sales rep. and was very helpful. She listened and was very helpful in assisting with our car purchase. I was not pressured or harassed. Overall great experience.
Sandra Herron
Nov 17, 2015
Aaron Kelly of Gator Chrysler was available and quick to respond 24 hours a day, 7 days a week. He got back to me in a timely fashion every time I had a question or request (and I had several), and did so with the best attitude! I got a fair deal on a hard to find car. Great overall buying experience. I would definitely buy from Aaron Kelly and Gator Chrysler again!
smartwater
Nov 7, 2015
Richie was a awesome sale person, who helped my mother and I make the right decision on which car to purchase for her budget. I highly recommend this dealership to anyone looking for a good car and easy going experience. I thank Mr. Richie Infurna and his manger Mr. Gary Martin for all their patience and hard work.
Donna
Nov 5, 2015
Great car buying experience ever. Debbie was great. She worked very hard to help find the car that was perfect for me and my budget. Absolutely no pressure. She made sure I understood all the features of my new car before I drove away. Maryann worked hard to find the best financing available and made signing the papers painless. All the staff were very nice and made us feel at home. The dealership was very clean and my grandson loved the play area.
Dirk and Kristin
Oct 30, 2015
My husband and I were very satisfied with our overall experience!!! We had gone to several other dealerships and were very frustrated with the "vulture salesman approaches" or that feeling like they would say anything just to get a commission off of me. I can honestly say that Gator was a breath of fresh air!! All the staff were knowledgeable and friendly and there was no pressure!! We walked in that day empty handed and walked out with a used car in great condition, at a fair price, with no hassles or games and couldn't be happier!! A huge thank you to our salesman Rick Hoskins and to Stephanie in finance for helping make our dream a reality!!! :)
jeep
Oct 28, 2015
We were very pleased with every aspect of our purchasing experience. In particular, our salesperson, Rick, was very helpful and patient. He never had a aggressive approach, which would have sent us out the door very quickly. The sales manager was also very professional and helpful.
RAR1981
Oct 26, 2015
Recently purchased a automobile from them. They will insult your trade in so much. Really horrible sales manger in that place. Cocky SOB know it all. Only reason I went through with the purchase was the deal I found on my own. They will try to lie about Internet price. Raise the price on you. Check the numbers like 5 times. They are all con artist . So if you are not ready to take on the devil, go else where. In the end I won.
Big Dave
Oct 21, 2015
Robert was great, very helpful & knowledgeable. The whole sales event went very smooth. I am retired from Ford & most of my Family works or are retired from Ford so this is our first Chrysler so far very happy.
Homeric
Oct 20, 2015
First both my wife an I didn't need new cars , but we enter the market she wanted an SUV for work , me i just like cars , we went to Boniface Hires in Merritt Island. When I got there I got jumped by a salesman who showed me a sold SUV and from there it just went down hill. Needless to say I left angry an not wanting to buy anything.....next day my wife asked me to go to Gator, under duress i did. I met my salesman after i got out of my car and he walk up an said "Welcome to Gator" He let me talk and he listened to me. i threw up all the red flags ...wife is not here an she is the buyer , just looking an the trade is not here... and he told me ," OK , lets see what we can do". I told him what vehicle she was wanting , he had me first drive it, an take pictures of it to send to my wife, she didn't like it , but liked the yellow one in the background so we arranged for her to come in an look, Paul got it out an ready for her, 2 hours later she drove it not saying a word. Paul asked her if she liked it, she was not sure. He asked questions and realized a Patriot would better to suit her needs. So he had her test drive that. She thought it was perfect. Gerry the desk manager and the finance manager Stephanie worked the deal to get us financed. It came together very easy. We got the price were wanting and drove home in our new Jeep.... 2 days later I talked to Paul about a used 300, I had seen on their website. It had been sold. He showed me the 2015 Chrysler 200 and I loved it. Paul, Gerry, and Stephanie treated me and my wife like royalty from the first "Welcome to Gator" to the delivery of the vehicle. Would i buy from Gator?....I did twice in 1 week. I HIGHLY recommend this dealer.
dpurnhagen
Oct 17, 2015
I have bought three new vehicles from Gator. Two Jeeps and a Ram. Every time they are great to deal with, and work hard to earn my business. I just bought a Jeep, and they were able to beat a deal that I was going to drive to Orlando for. Give the Gator group a try for your next auto or truck.
Jen & Skip
Oct 17, 2015
Our 2016 Town and Country Van is our third one. It's the 2nd one from Gator since moving to FL. The customer service was exemplary, far superior to the other dealerships we visited. The salesman, Rick Hoskins, was very professional and accommodating. Our Goldendoodle puppy enjoyed the experience, too. We really appreciated his being welcomed.
rhough
Oct 17, 2015
Aaron was great and worked late (I showed up around 8) to make sure I got what I was looking for. No games, he just showed me what I wanted to see and we made a deal. The entire staff was fantastic, friendly and enjoyable to do business with. Was the easiest car buying experience I have ever had.
Jrogers
Oct 15, 2015
Bought a 2014 dodge avenger and have been having AC problems since day 1 they constantly told me "it's normal". Took my car to Boniface-Hiers today to find out it's not normal and one of the service techs at Gator Chrysler installed my cabin air filter wrong and I needed a new one. One of the technicians at Gator Chrysler even marked in the last inspection that my car didn't even have a cabin air filter! When I do! The service manager told corporate that they will not replace the part that they damaged. Corporate won't pay Boniface to fix it because it is the fault of Gator chrysler dodge. So now I have to fax all the paper work to corporate showing incompetence because Gator Chrysler Dodge service department doesn't back the vehicles they sell. Or hold their technicians accountable. I would Avoid ever buying a car here. I would avoid their service department. These people are committing service fraud in my opinion by improper installation of components and doing more harm to your car than good.
Jimmysfiat1
Oct 11, 2015
It was a Friday evening, about an hour and fifteen minutes, before Alfa Romeo/Fiat of Melbourne Florida, was suppose to close. Not once did Keith, rush me to make a decision to buy. Keith, was very knowledgable about the Fiat 500x Lounge and he was eager to show me all the details about the the car. I was impressed with Keith and the entire sales team. A special thank you also to Maryann, in finance. Maryann was very friendly and made completing the final contract a breeze. I know where I will go for all of my future car needs from now on, Alfa Romeo/Fiat of Melbourne Florida :)
joe
Oct 8, 2015
I have been buying cars for 45 years and have dreaded each time I pulled into the dealership. Well let me tell you ,I've found a great place to find a relaxing experience......Gator.My salesperson, Debbie Patton, was an absolute joy to work with. During my second visit, she remembered the little things we discussed during my first visit............just little things that didn't relate to car sales. She was very attentive and courteous at all times. no pressure and she didn't bother me by calling every so often. She let me do my shopping. Go she her and you will see what I mean.
LJo
Oct 7, 2015
This had to be my best experience buying a vehicle. I was headed to another dealer but thought I would give these guys a shot. I'm glad I did. Joe was more than helpful and a great guy to work with. He made the process well worth my trip. They treated me like a person,not $$ signs..Thanks Joe...LJo
Sunshinepam
Oct 7, 2015
Be sure to ask for Ada. He is an excellent salesman. Actually he's not like a salesman, he was more like an Advisor. Very knowledgable and wanted to make sure I was happy.
67mustang
Oct 4, 2015
The salesmen was great and I would buy another car from him, and tell everyone how great it was to buy a car here at fiat of Melbourne!!
Vito2535
Oct 3, 2015
My husband and I have purchased vechiles at Carmax for the last 10 years because we hate haggling with Car Salesmen. Our Sales rep Jeff Mcnight made buying a car easy. He gave us a fair deal and was able to accommodate what we needed finanicaly for monthly payments. I felt like he really listened to what we needed instead of just trying to make the most money. Would reccomend Gator and Jeff to my friends and family.
Randi
Oct 1, 2015
I have purchased a fair number of new vehicles. I do not expect anything less than a professional experience. Gator and Robert certainly provided that. Robert was patient and answered all questions. I walked in knowing I was going to buy a vehicle but anything less than the courtesy given and I would have walked out. thanks Gator and Robert.
gruvi_chic
Sep 30, 2015
I worked with Joe Waddy and Gary Martin to find the vehicle that worked for me. They went above and beyond and am a proud owner of a Jeep Cherokee Trailblazer that suits me to a tee. Joe even went out of his way to hand-deliver the spare key instead of me driving out of my way to the dealership to pick it up. Joe and Gary provided all the information I needed and even worked with my financial parameters to help me truly get into a vehicle I am sure to fully enjoy. Then working with Stephanie in the finance area was a pleasant experience. They made the paperwork easy to understand and quick. I am a very happy customer!
mudbug11
Sep 29, 2015
Do not buy a car from them if you have issue's or problem there yours
Donald Long
Sep 29, 2015
Well this is my 3rd car from Gator and once again they have raised the bar in customer satisfaction.My salesman Kieth Condatore knew what we wanted and made it happen for us.Maryann put it on paper and was as easy as 123 just like our past experience.Now day 2 with our car it had a problem with 1 phone call to Gator car issue was fixed and returned within 48 hours.So when it comes time for our next car you can be sure it will come from team Gator.Thanks again Kieth,Maryann and the service department.
frank-cheryl
Sep 29, 2015
WE WERE IN IN OUT OF THE PLACE. THEY DID NOT KEEP YOU THERE ALL DAY BUYING A CAR. NICE PEOPLE TO WORK WITH-GREAT
mudbug11
Sep 29, 2015
Do not buy a car from them I repeat do not buy a car from them if you have issue's it's your problem.
roc
Sep 27, 2015
We had a very pleasant experience with Gator Jeep salesman Joe Waddy. We did all of our research via email and text and telephone. Joe went over and above the call of duty to make the experience pleasant and expedient. I had looked throughout the central FL area, and he gave us the best deal. We were out of the dealership in one hour because everything was ready.
bichonpal
Sep 27, 2015
The quality of the sales staff with Gary and Ata is outstanding. However, the highlight of my buying experience was meeting Maryann Higgins. Maryann handled the paperwork efficiently and quickly. She explained everything fully and is a real asset to the Gator Family. She is a valuable employee and I would recommend her without qualification to anyone looking for a pleasant experience when purchasing an automobile.
RAWJAW
Sep 26, 2015
My experience at Gator was very satisfying. Eddie is no only a good salesman he is also a genuinely nice guy. Stephanie who helped us with the paper work and tags was over and above helpful. Both of these people are assets to your dealership and should be recognized. My wife and I have found our Chrysler dealer in Florida after are move from Wisconsin. Bob W.
Happy customer
Sep 25, 2015
Shopped around and came back several times. Never pressured while I test drove many cars. I appreciated the time spent while I made my decision. I would definitely recommend this dealership to friends and family.
Nathan
Sep 23, 2015
Worked only with the Service department and it was a terribly mismanaged process from start to finish. They mishandled the ordering of parts, couldn't manage to call me back, seemed very busy at all times. Would not recommend them. My repair was under warranty but the dealership denied Chrysler.
Chrispycritter
Sep 23, 2015
Trustworthy, helpful, genuinely kind above and beyond the highest mark! I feel like I can pop in anytime for any and all questions (although I promise I'll read the book.). I feel like I have been adopted into a family that I can truly trust.
Happy charger girl
Sep 23, 2015
We were given such a great deal that we ended up buying a Durango and a Charger on the same day. Jeff was a pleasure to work with and wasn't the typical pushy salesman one usually gets. I have never bought a car before and not felt sick about it afterwords knowing I been lied to and taken advantage of- until now. This was honestly the best car buying experience I've ever had!
bushidojim
Sep 22, 2015
They really try hard to make a deal with you. My salesperson, Keith, was very helpful. No pressure, just honest dealing. Showed me the different models of the car I was interested in.
carguy
Sep 22, 2015
I was very indecisive on whether I would purchase a new or used vehicle. I contacted Keith Condatore via phone due to dealing with him in previous purchases. I had him price out a few different new trucks and explore any recent trade ins. Within a few hours he had provided me with many different options and prices. With the timely, responsive, and no pressure sales service of Keith I made my decision to purchase the truck after a thorough review. I had on issue with the truck but was immediately resolved by Keith. Will definitely continue future purchases here.
whkeehn1
Sep 22, 2015
Debbie Patton's professional help was top-notch all throughout the entire car buying process. I won't hesitate to send more buyers her way. Thanks Deb! :)
NewJeepFan
Sep 22, 2015
After being disappointed and somewhat offended at another local dealership, I stopped at Gator only to check some prices. My salesman, Robert Hilms, offered his assistance and actually left me alone to browse!! After seeing a model I liked, he was straight forward in saying he would have a hard time getting the vehicle in my price range. He then showed me a used model with very low miles and the vehicle sold itself! Robert was a relief in that he was not overbearing and very honest in my dealings with him. The sales manager was also very courteous as this was at closing time.
albert
Sep 21, 2015
Very friendly staff. Debbie was outstanding, from my first contact thru delivery Debbie kept us informed thru the entire process. Not once did we feel pressured or rush into anything.
Cynthia
Sep 20, 2015
I recently purchased a 2014 Ford C-Max Energi at Gator. The car was almost new with 9K miles. It is in perfect shape and I received a completely accurate description from my salesperson, Jeff. I purchased the car sight unseen and had it shipped to Tallahassee. The long distance interaction was smooth and efficient. In well less than a week after my initial call the car was at my door with title, registration completed. They only charged $300 for the transport. The price of the car was great even compared to the KBB pricing. I had been looking for the identical new car as it was my dream car in everyway and decked out. The same car would have cost me twice as much!!
Dissatisfied
Sep 15, 2015
Very in considerate staff. Sales manager was rude. The only dealership I have ever been to that will not take a deposit on a vehicle you want ! While you submit financing they will sell it out from under you.
Robert S
Sep 14, 2015
1 week after I purchased my used 2012 300 the tire pressure warning came on. When I took it to a tire business they stated the tire rim was bent on the inside and would not allow a seal and would slowly leak air. I contacted the sales floor to see what my options were and they stated since the car sat there for a month with no issues they could not tell if I had hit something or not and could not help me.The people I worked with and spoke with were good, but this has left a bad taste in my mouth and poor customer service. Aaron Jarek was my salesman and did a good job in purchasing the car.This was my 2nd and last car purchased through them.
Danielle.Cavanuagh
Sep 13, 2015
I purchased my vehicle in June 2015. My vehicle did not have a manual with it, so my sales person informed that she was going to find one and mail it to me and that my tag will be mailed to me within the next 2 weeks. I had to come back the next day to sign some paperwork so I drove up there and they detailed my car and was trying to give me a manual for a 2013 ( I have a 2014) Dodge Durango; I informed that my car is all touch screen and this manual is for a 2013 that does not have a touch screen; he told me they are all the same. So 2 weeks came and went still no tag; called the office and they told me that I had to drive up there and get it. I called the following day to make sure my tag was still there. (have in mind its been over 2 weeks and no manual.) The lady on the phone said yes she has it in her hand and it will be here. When I got off of work, I loaded up my husband and kids and took the 40 minute drive up there. When I got there I asked for my tag; she then proceeds to tell me that she could have mailed it. She went to go look for it and could not find it. I told her I had just spoke to her and she had it in her hand. An hour and half later; they found my tag. I again asked about my manual. They told they were going to ask the sales person to order me one and mail it to me. About a 2 weeks go by; I called this dealership and spoke with a sales person; they again told me they are going to order me a manual and send it to me. 1 1/2 weeks went by no manual. I called the dealership and asked someone who I can call to get a manual because this is getting ridiculous! He told me he has to look for the number and he will call me back. No return phone call. I called about 2 week tomorrow and asked about my manual; the lady that answered the phone said she will take a message and have someone order me a manual. I informed her my problem with the manual that has been going on for over 2 months now! She took a message and told me that the owner Mr. Kelly will return my phone call. It has now been almost 2 weeks now and still NO return phone call!!!! It has been over a 2 month problem and no one can return my phone call or get me a manual or tell me how to get one. I would never refer anyone to this dealership. Worst dealership I have ever dealt with!!!! They are only nice to you so they can get the deal!
Frank
Sep 13, 2015
Very fast and friendly found exactly what we were looking for. Would go threw the sales person and dealership again. Great experience for a customer who is rebuilding their credit.
New owner
Sep 12, 2015
Debbie was a pleasure to work with. Wheeling and dealing is not my thing, I had some help from a family member and they ended up getting me what I needed. The was a huge life experience for me as it was my first on my own purchase.
myfirstjeep
Sep 10, 2015
We test drove the jeep with salesman Don Esindu. He was very helpful, and understood we were just shopping around. Two weeks went by while we continued to look for the right car at the right price, and we came back to Don at Gator with our trade-in. Don was very helpful and the transaction went smoothly, did not take long and he was a pleasure to deal with. I will definitely return to Gator next time I'm ready for a new car, and will recommend that dealership, and Don, to anyone looking for a smooth, low-pressure sales transaction.
changed
Sep 10, 2015
Salesman Joe was informative and very helpful in the completion of the sale by being straight forward. However, the management team and service manager were less than helpful and I almost left the deal and walked. This is my second purchase in three years from Gator, and after referring numerous other clients to the dealership something has changed within by the attitudes of the personnel and less than helpful demeanor.
elcarromacho
Sep 10, 2015
Our sales person Richie Infurna was very professional and accommodated us in every way he could. We purchased a used car, and we feel we received a good deal, and were treated very well by Richie. I recommend him.
williams112123
Sep 9, 2015
Gator got us in to the car we were dreaming of and worked hard to get us a deal that we could afford! We will definitely be referring friends and family to Gator!
whitecar1999
Sep 8, 2015
Matthew Dabrovolskis answered all of my questions and was knowledgeable. I ask a lot of questions. Also, I was given the time that I needed to make an informed decision.
SFlores
Sep 8, 2015
Purchased a brand new 2015 Dodge Journey at 1300 miles has issues with gauges failing to work. At 1400 miles same problem happens. Service claimed it was fixed both times. It is back again at 1800 miles, this time losing brakes and steering on interstate 95 with my two children in the car. Dealership refuses to assist in rectifying problem. This wouldn't be so bad but I have an aunt who is dying from cancer in another state and all 3 times I have had to cancel my trip to say goodbye to her. Dealership is not very helpful and claims it is Chrysler's fault. How nice is that.
FsuNicole
Sep 8, 2015
My husband and I purchased a used vehicle, in top notch shape from Gator Chrysler. Our salesman Matt (Matthew Dabrovolskis), was knowledgable, personable, and attentive to our needs and wants. We weren't made to feel pressured nor rushed, and the entire experience was really very easy going and straight forward. Stephanie handled the loan/insurance/legal paperwork portion of the business and was also wonderful. This is the place to buy your next vehicle!!! Ask for Matt!
teecee082
Sep 7, 2015
I have purchased from Gator in the past but this was by far the best experience. The entire process was very smooth. John Moriarty was so helpful and patient. He truly listened to what I needed and wanted in a vehicle. I ended up an extremely satisfied customer!!
Jaydawg40
Sep 5, 2015
My wife and I dropped in on Friday night wanting to trade my reg cab truck and my wife's SUV for a larger truck and "something" different for my wife. Was kind of a roller coaster but it all worked out and we were very satisfied.
Lmessage13
Aug 31, 2015
Got us exactly what we wanted with a deal we could afford!!! We are very happy with our purchase, and will definitely refer people to gator!
REM
Aug 30, 2015
ALTHOUGH WE WERE LOOKING FOR A VEHICLE TO LEASE WE WERE OPEN FOR GOOD DEAL ON A PREOWNED AND THANKS TO MATTHEW WE FOUND IT. WE WERE GOING TO LOOK AT A BUICK AND MATTHEW CAME UP WITH THE 2013 LACROSSE. THANKSRAY & MRY MILLER
Carter
Aug 30, 2015
This is our third new car we have bought from Gator Chrysler Dodge Jeep. Aaron Kelly kept up the high standards and friendly process we have come to expect from Gator. With all our car purchases only one other dealer has come close to being as good.
Tony/Paige
Aug 29, 2015
My daughter and I went shopping for her first "new" car, as she was going away to Graduate school. I've bought many cars in my life and this was probably the least painful purchasing experience of all. I warned my daughter (as this was her first experience in purchasing a car) about all the "stereotypically car salesman" stories but she still wanted to come. Don Esindu walked in the rain with us and made sure we got to see/drive all vehicles my daughter was interested in. Don was very pleasant/professional, as well as the Sales Manager and staff. I would definitely come back and purchase another car, and would ask for Don again!
unhappy customer
Aug 28, 2015
My husband and I purchased a 2013 Dodge Durango Citadel, fully loaded, in Aug 2015. The vehicle is wonderful and we are very happy with it. The purchase was very rushed as the salesman wanted to go home. My husband and I purchased it together and we asked that my name go first. The papers came with his name first. We asked to have it changed. When we got the loan information from the credit union, my husband's name was the only one on the loan and it was at a different interest rate than we had signed for in the purchase contract. The salesman was aware that there was no owner's manual, but we forgot to ask for it during the actual purchase. We came back the next day and was told by the salesman and his manager that it was too bad; whatever we signed for was all we were going to get. The label on the vehicle that told about all of the features includes the dealer's name on the top and small print "buyer beware" notice at the bottom. The list of features includes a year's subscription to Sirius. My check of the vehicle prior to purchase included ensuring that Sirius was working. During a call to Sirius to change the account to my name, I learned that I would only receive a 3-month free subscription. Went back to the dealer with both documents and was told by a manager that it looked like mis-representation to him and he would address it with his boss and get back to me. (He took copies of everything and 2 phone numbers for me). Over a week later with no responses so I went back to the dealership. Met with a different manager. He walked a few feet to a man standing in the showroom and spoke to him. (They were close enough that I could overhear the entire conversation). He repeated the statement that the man had said with the preface that "The owner" would not address it since the statement at the bottom stated that I had to address everything prior to the sale of the vehicle. It was evidently beneath the owner to walk a few feet over to me to address my concern. They are very nice to customers prior to getting your money - but absolutely no welcome mat for you after the purchase.
jeff1313
Aug 28, 2015
I purchased a used 2012 RAM Pickup. I found the experience to be non stressful and low pressure in both sales and financing. Aaron had answers to my numerous questions and was very easy and pleasant to deal with. I highly recommend giving them a shot at your business and I will see them next time I'm in the market for a vehicle.
bill5452
Aug 23, 2015
I first visited the dealership in the end of June.... Matthew greeted me and look at a Chrysler 300 C .... He show me the features of the car and was very well knowledgeable ..... I told him I had lease with Cadillac which was coming to a end ... He explained to how to end lease and get into the Chrysler 300 C...... He explain it in a way I could understand..... GREAT JOB .... I was also interested in a Lexus or getting back into a Cadillac ... He did not pressure me so I returned in August and purchase the Chrysler 300 C ... I was in sales all my life and first thing a salesman should learn is to get the Customer to believe in YOU .... The sale will FOLLOW .... Again a GREAT JOB MATTHEW .... BILL CREWE .....
2014RAM1500
Aug 22, 2015
this dealership has a great, friendly, and knowledgeable staffit was a pleasure to deal with their sales, financial, and parts professionalsI would definitely recommend this dealership to my friends & family
frankmc829
Aug 22, 2015
Very pleasant staff, proffessoinal and knolegebul, got me through the whole process and driving out in less than 3 hours, big plusThe salesman I dealt with, Aaron get a five star rating.
Kathy Reakes
Aug 20, 2015
I would highly recommend this dealership. Everyone was very professional and our salesman Jim Sadowski worked with us to reach the number we desired. I also love my new Fiat 500L. It's an awesome little car.
Mustang
Aug 20, 2015
Everything was really good except for when the guy tried to argue with me about the car. Do not remember his name but my sales person would. That guy needs training in how to speak to people, I left the dealership not wanting to go back but I did because of my salesman.
realgator
Aug 11, 2015
The service was great, everyone was very professional and knowledgeable. Maryann was not only very attentive and pleasant, but very efficient in her dealings with us. Jeff McKnight our salesman was very helpful in helping us make our decision. Although the price was what lead us to Gator its the oeople that will have us coming back and recommending your dealership. Please feel free to have any of your customers contact us if they have a need and please forward our gratitude and thanks to Jeff and Maryann. Jose and Connie Garcia
NewDodgeOwner
Aug 9, 2015
Richie was very easy to relate to. He understands and respects his customers. Richie was a pleasure to work with. This was a difficult process of car shopping, visiting many dealerships in Brevard County. At times comparing it to having a root canal, necessary but extremely painful. But when we met Richie, he turned the process around to what it should be, painless and rewarding.Thank you.
butterfly67
Aug 8, 2015
We are very happy with the service we received. Loved the friendly relaxed atmosphere. Jeff and Stephanie were awesome! would definitely refer friends and family.
Linda
Aug 5, 2015
Robert Hilms is a wonderful person. We purchased 2 vehicles from him in 2 months. We will recommend him and this dealership to everyone we can.
M32955
Aug 5, 2015
I am giving Gator the 1 star for the positive sales experience. THAT was the only positive in my dealings with Gator.I strongly believe in servicing my vehicles at the dealership in which I purchased BUT the collective incompetence I've experienced at Gator is mind boggling. The lack of care in my situation blows my mind. The lack of care from the owner to the service manager to the service advisor. The sales experience in dealing with Barbara was fantastic and top notch. The service experience has been a total and complete nightmare. I purchased a new Ram 1500 from Gator with a lift kit and tires and wheels. Shortly after purchase, I began to hear a rattle which has become worse over time. I called to schedule an appointment with service and was told it would be close to a week. A WEEK?!?! Never in my life has it taken me more than a day or two to get my vehicles into a service department. Almost a week later, I dropped my truck off about 8:30am. MY truck was in service until later in the afternoon and I was called and told that the rattle was coming from my exhaust and that Gator would not repair it. WHAT? I have a bumper to bumper warranty! I told Roger, the service advisor that either they fix it or I would go to Dodge directly and find out why they refused to repair my truck. He told me he would speak with the owner and see what he could do and he would call me back by Tuesday. Tuesday came and went and no phone call from Roger. I gave it until Thursday at noon and still no return call so I called Roger and left him a voice mail reminding him that he didn't call me. Friday at noon came and now Roger hasn't returned a call with regard to my voice mail so I called the service manager and leave him a voice mail (I guess nobody answers their phones at Gator). I told the service manager what the situation was and that I wanted HIM to call me so we could discuss this AND issues my wife was having with service. YES, my wife as well. About an hour later Roger called me back but NOT the service manager. The service manager never had the courtesy to return my call. Roger informed me that since I had an aftermarket exhaust, the rattle would need to be fixed by the company that Gator hired to install my lift/tires etc. The problem with that is, I DON'T HAVE AN AFTERMARKET EXHAUST and the mechanic certainly should have known that. Thinking that maybe I was wrong somehow I did as Roger requested and called this other company who has always been great and willing to help and they told me to bring it in. They were nice enough to look at it for me BUT after checking into things further they told me I do not have an aftermarket exhaust and that they did nothing to my exhaust when installing my lift. So, they called Roger at Gator and got his voice mail of course and left a message for him to call them. They told him they did nothing to the exhaust and needed Roger to call them back to discuss. Needless to say, Roger never called them back. At this point I am irate and disgusted with Gator and decide I am going directly to the owner so I call him and he isn't available. I decided since this was all so involved I would just write the owner a letter so I could fully explain everything. I did so and asked him to call me so we could discuss. THE OWNER NEVER CALLED ME EITHER!!!! Now, I am done dealing with Gator and I am going directly to Dodge. I will also find every review site on the internet so everyone is aware of my dealings with Gator! Never in my life have I dealt with a dealership like Gator. This is my 3rd Dodge truck and I bought the first two from a dealer in Merritt Island and never had any problem dealing with them. For this truck I made the HUGE mistake of purchasing from Gator. I will probably own more Dodge trucks but you can bet your bottom dollar I will NEVER make another purchase from Gator. BEWARE! BEWARE! BEWARE! (after I wrote this about a month or so ago, the owner did finally call) After speaking to the owner, I took my truck in at 8:30 on Tuesday morning and dropped off. They had the truck all day. About 4:45, Roger called and said they wanted to keep the truck overnight because they could not duplicate the rattle? Roger had already taken a ride with me last time they had my truck and heard the rattle and it is my understanding the mechanic heard the rattle as well and pin pointed it to the exhaust so what is the problem? Anyway, I agreed. Now it is Wednesday and NOTHING from Roger ALL DAY. I call him and naturally got his voice mail so I called back and had him paged. They couldn't find him so I left a voice mail. He called back and said they couldn't duplicate the rattle?!?!?! WHAT?!?! You had the truck all day long!!! WHY didn't someone call me and have me come down so they could ride with me?!?!? No real answer to that. I told Roger that the mechanic from last time already heard it and supposedly knew what the problem was. Roger said that he put a new mechanic on it?!?! WHAT KIND OF LOGIC IS THAT?!?!?! You have a mechanic there that has already heard the rattle and knew where the problem was, why on earth would you have another mechanic work on it?!?!? Again, no real answer. Roger said they wanted to keep it overnight AGAIN! I was so disgusted, I just said OK. After thinking about it for a few minutes I was just irate so I called Roger back and guess what? VOICEMAIL. I left him a message and told him I was done with them, get the truck ready to go and I was on the way to pick it up. I then called the owner and had a few choice words for him. I asked him WHY the truck had sat there for a second day now and nobody called me and he said "we didn't want to inconvenience you". WHAT?!?!? You don't think the truck being there for 2 days now is an inconvenience?!?!?! Unreal! I have NEVER seen so much incompetence under one roof in my entire life. I will NEVER step foot in Gator again for service or purchase! EVER! I am filing a complaint directly with Dodge about this dealership as well. Something needs to be done about this place! (one final thing. they found a "noise" in the door of my truck and informed me that they did fix that. That repair lasted about half way home and then started again).
Airdale
Aug 4, 2015
Retired Naval Officer with a long history of buying cars direct from a dealer; this experience has been the best of 12-15 new/used car buy transactions over 35 years. I needed a 2015 pickup. I did quite a bit of research and determined the model that met our needs. Sales staff was low key, very open, and willing to negotiate a very fair and highly competitive price-value package. They did not pressure or try to get me into something I did not need. They listened and truly understood what my wife and I needed in a pickup. There were NO surprises at delivery; always frequently mentioned in negative reviews. I would buy from them again as my first choice for a RAM pickup.
happyjake
Aug 4, 2015
We looked quite a while for the right car. It was frustrating to find a carand have the terms agreed on only to have a whole different quote when wewent to purchase the car! A lot of valuable time was lost as was the car we thought wehad, so it was so wonderful to talk on the phone with Chuck, go see what he had for us,listen to us as we explained the deal we could go with, and then to actually go and purchasethe car with out any new "extras" that we were not told about before. What a pleasantexperience that was. Someone listened to us and cared. That's all it takes to have a great salesman and you have one in Chuck.
Bren1957
Aug 3, 2015
Mr. Kelly was professional, courteous and he made us comfortable while being in your establishment, by being friendly and offering us something to drink and listen to my joke.
cect82
Aug 3, 2015
I Purchased my used car with Debbie's help and had an amazing experience! She was very helpful, honest and very informative. Extremely pleased with the overall service efficiency and how quick everything was processed. I would definitely recommend Debbie and Gator Chrysler Dodge Jeep Ram for any car purchase.
MikeAndAnnette
Aug 3, 2015
As soon as we saw Don and his smiling face we knew this was going to be a fun experience. We told him what we were looking for and he hustled to find it. We test drove the Renegade and fell in love. Don made some jokes and really put us at ease with our car buying experience. Buying a car is usually stressful but this time it was a blast. Don was very professional and easy going at the same time. Usually salesmen are worried about making money and not the customer. This time, it was different. When we sat down to talk numbers. Don made it fun. We battled for a while but eventually agreed on a number. We could not be happier with our new Renegade or with our experience with Don Esindu. Thank you Don and Gator.Annette and Mike
cnelson8941
Jul 27, 2015
We had the pleasure of purchasing a new vehicle with Eddie O as our sales person and we couldn't be happier. Eddie was very straight forward and didn't try to sugar coat anything, a very honest salesman. He helped entertain our little one while we were at the dealership. We will definitely use him again for any future purchases!
jaredmuto
Jul 27, 2015
I was in and out in just over an hour. Debbie was great and I would recommend her to others for an easy car buying experience.
dward22
Jul 19, 2015
Don has a great personality and provided alot of info on the jeep. Quick and efficient. Most pleased about quick finance portion of deal as well.
bestpathfinder
Jul 13, 2015
Joe Waddy was an awesome vehicle consultant. He was very helpful in assisting us with our purchase. He was understanding of our needs and willing to negotiate a fair deal.
Hbevens
Jul 11, 2015
Ben ran around to get each car that I wanted to test drive! He explained each feature that each car had and got my a pretty good deal with all the goodies in the car! :)
JoeRAM2014
Jul 11, 2015
Debbie Patton at Gator Dodge was fantastic! She worked with my wife to get us into the truck of our dreams at the price we could afford. At final check out there was a slight miscommunication of the quoted bottom line price however, Debbie got that corrected immediately with smooth professionalism. I am very pleased with my 2014 Ram Big Horn and the guys detailed the truck to like new. A very good experience. A big hug to Debbie on our drive away in this great truck. Give Gator Dodge a try, ask for Debbie, she will listen and work with you to help you get into the vehicle of your dreams. Thanks Debbie,Joe D
jules17
Jul 8, 2015
I am someone who does not enjoy car shopping, but Debbie Patton at Gator made it as painless as possible. Debbie was very helpful and not pushy at all. She was able to answer all of our questions and take care of any concerns that we had. Maryann Higgins, the finance manager, was also a great help. She was able to find us a great rate and offer good advice. Thank you for the service we received.
nicoleandalex
Jul 8, 2015
We truly do not have one negative thing to say about this dealership. As for most people, car shopping had never been an enjoyable experience. Here at Gator with Eddie, it was enjoyable. There was no stress, no pressure, no lies, nothing like that. Eddie was funny, honest, attentive. He is experienced and knowledge and did not waste our time. He was realistic about what we could afford and only showed us vehicles that were in our price range. We bought abused Dodge Ram. When we brought it home it was pulling to the left. We contacted Eddeie, he set up a service appt., we dropped it off and it was fixed. No questions asked, no money needed. The bed liner we were promised as part of our deal was even installed the same day! I could go on and on about our positive experience here! From the finance people to the owner himself. Everyone was friendly and welcoming and Eddie is absolutely phenomenal!!
suzannetim
Jul 5, 2015
He was professional and really listened to what we were looking for and when we wanted to purchase. He was patient and knowledgable. We could not have asked for a better experience. Thanks Robert!
Gliliy
Jul 5, 2015
This was my first time buying a car and couldn't ask for a better experience. From the beginning, Lev was extremely helpful and knowledgable but most importantly was very respectful to what I wanted. He kept my price point in mind and I never felt pressured into making a decision. Everyone at the dealership was accommodating and I'm proud to call myself a new member of the Jeep family!
Matina
Jul 4, 2015
Recently I came to Gator in need of a new car. Previous car buying experiences for me had been very stressful and uncomfortable due to the pressure from sales people. I met Aaron Kelly, explained what I wanted and he showed me what they had to meet my needs-vehicle wise and price wise. His sense of humor and easy going personality made purchasing a vehicle enjoyable. Aaron explained every detail and answered every question I had. Thanks for an amazing experience and I will refer friends and family to Gator to work with Aaron in the future.
Nicky
Jul 1, 2015
I bought my 2 door Fiat 500pop back in 2012. I was very excited even though tje dealership was still being built. Chuck Stupp who didnt even sell me my Pop helped me set up my clock. This stuck with me and Chuck would always greet me during routine maintenance. When the 500L came out i was interested but really wanted it in Blue. Chuck called me the day a blue 500L came into the lot. I ended up buying that car a few months later, and it was all because of Chuck! He is a great aspect to this dealership and coming from who has worked customer service my whole life, you either have it or you don't. Chuck Stupp does!
Snickson
Jun 27, 2015
Don was VERY patient and helpful, he listened to my needs and worked hard to keep me happy! He understand my financial situation and only showed me what he knew I could afford!
Eddiehappyguy
Jun 25, 2015
Good sales person Jeff McNight was very nice, helpful and didn't jump me when I arrived. Explained everything about the vehicle we purchased. Love the car and the color.. I am not to happy about the gas mileage. Only getting 19 mpg. Your sticker state 28 mpg city 36 hwy... Hopeful it will get better as the vehicle gets more mileage....
frahmbc
Jun 22, 2015
The salesman Ata worked extra hard to help this sale happen, he was available to show the Grand Caravan, and help answer all or our questions.
NewJeepOwner
Jun 21, 2015
Recently purchased a Jeep Cherokee from Gator. Got Gator's best offer, but wanted to make sure it was the best I could do. They didn't pressure me when I indicated I was not convinced. After shopping Several other Central Florida Dealers for the identical model (in person), found that all-in, the Gator deal was the best. On returning to Gator I found them just as helpful as the first time I walked in the door.
pianojl
Jun 19, 2015
This is my second new vehicle I purchased at Gator in a years time. Pleasant, no pressure salesmanship! Barbara Scholten is awesome! I'll be back.
Mariax7
Jun 18, 2015
The dealer who worked with me was excellent! First time buying a new car and he made sure everything went smoothly and gave me amazing service! Thanks so much again.
Mikekyle91
Jun 17, 2015
Came on site and was allowed time to browse the inventory before being approached. Joe was very kind and knowledge. He did not pressure me into any purchase and did what he could to get me the best deal on my purchase. I would recommend anyone who is interested in a new vehicle to go to Gator and ask for Joe.
Sandy
Jun 16, 2015
I went in to get oil changed on old vehicle and decided to look at newer ones while there. I ended up finding the 2014 used van that met most of my wants. The salesman, Jim Sadowski, was very helpful, and made the experience much easier than I expected. I had one misunderstanding, which he cleared up for me. Although I don't believe the price was excellent, it was fair. And I do love the new (to me) car. Everyone was super friendly and helpful. This was another good Gator experience.
LussieBBmom
Jun 14, 2015
Ron took a hard car buying experience & made me a fan of gator Fiat. I was torn between 2 used Camrys, 1 was loaded but had some miles the other was basic with no miles. Ron let me look at both then showed me another car that was a perfect mix of the both. Plenty of options with super low miles. Maryann completed our sale with class & ease. I'll be a loyal customer of Gator Fiat.
Mandy
Jun 12, 2015
Dropped off jeep shortly after 730am this morning. Told them I had the oil for my due oil change and they never used it. I called about 1130 am and was told jeep ready for pick up. I get home and there is paperwork attached to my invoice saying I have a bad battery yet the mechanic checked off no action necessary. No one called no one told me when I callled. Car was ther five freakin hours and leaves with a bad battery. Left trash and plastic in my jeep. Called to complain and the service manager blamed a month old employee. Is he not in charge of his dept. they suck, can't trust them, don't think they changed the oil either!
Big Otis and the caravan!
Jun 9, 2015
Quality of product, style, and sales rep Barbara WOW. the follow up maintaince program is wonderful. we my wife and I have used gato for our last three vehicles and are very,very happy Way to go Gator!
Heatherhoney
Jun 8, 2015
Don Esindu was an absolute dream to work with. He was super knowledgeable about the vehicles. He listened to what I was looking for and showed me options. I am a proud new owner of my beautiful Jeep Grand Cherokee Altitude because of the patience and kind service that Don provided! I felt comfortable and welcomed the second we met. Thank you.
ReedP
Jun 7, 2015
Good selection of nearly new vans then good price, good service and very helpful with title issues as this purchase is a surprise gift for our daughter.
Jcole04
Jun 6, 2015
I came to Gator specifically to work with Barbara Scholten. She leased me a car many years ago at a different dealership and I remembered how pleasant the experience was because she made me feel so comfortable and made the process a breeze. I was hesitant to come purchase a vehicle because I've been leasing from another company for nearly a decade. I am happy with the decision I made and was able to get the features I wanted for a fair price without any nonsense. I work in sales so I am especially skeptical when it comes to car buying, but she is not "sales-y" and is a straight shooter. I am happy with my experience and will certainly recommend her to friends and family!
Cecilgilbert21
Jun 5, 2015
Buying our truck was very simple and not very painful, This was my Fourth purchase from Gator. And I am always satified with how I am treated. I must say that this time was probably the best purchase yet..........Thanks Kevin Bruno and the sales team for all of your help...Also let me know when your ready for the custom Dirty Mouth BBQ grill......................
wendy.priest
Jun 4, 2015
Rick Hoskins has been my car salesman for over a year now. Rick is truly a professional with a calm and patient personality. He listens to his customers needs and requests. Rick was able to deliver what I asked for. I finally found the car I had no idea I was looking for. I am happy!! My new 2015 Chrysler 200 Sport Velvet Red Car is my 23 years US Air Force Retirement gift to myself. Thank you Rick for serving our Country and you will always be my favorite Gator car salesperson.
Jim F.
Jun 3, 2015
I can't remember when I have owned any other car than a Ford product, but this time I bought a 2015 Dodge Grand Caravan SE. I am very pleased with that decision. The van is awesome. The experience with the purchasing and financing at Gator in Melbourne was easy and without any stress. My sales person, Don Esindu, was great. He was very friendly and helpful throughout the whole process. I will recommend him to all my friends and family. Wonderful experience at Gator!!! Definitely will buy my next vehicle there. Thanks Don!!
Road23
Jun 2, 2015
Gator Chrysler sold me a vehicle which was literally inoperable 24 hours later. The vehicle was towed to another dealership and Gator would cover 0% of the costs. After repeatedly calling them they relented to commit to half of the costs only if they performed the repairs. They wouldn't cap the repair work price and left me vulnerable to overcharging. I live 150 miles away and they also wouldn't split the $480 tow bill to get the vehicle back to them. My wife was diagnosed with an illness this year and making the trip back and waiting for the vehicle is not an option. They should be ashamed of themselves.
runninggreat
Jun 2, 2015
I was treated very well. They listened to me and each one of my requests. Very professional and friendly group of people. I am extremely happy with my vehicle. Thank You.
Fran
Jun 2, 2015
I love my car and the sales person Richie Infurna. I am disappointed that no one mention that the Chrysler 100 did not have a CD player. I have never purchased a car without a cassette or CD player. I didn't know that in the 21 century they would omit them. I have a condition that I need music to keep me alert. I believe you should tell all customers that the car has no CD player. I will think twice before I do business there again.
johnny91
May 31, 2015
The sales representative Ron, was awesome! I told him what car I was looking for and he found the one with the lowest miles on the lot.
Challenger142
May 28, 2015
I received excellent service from the staff at Gator! Buying a car can be stressful, but I was made to feel completely comfortable during my recent new car purchase. Since this is my first new car, I had a lot of questions, and the salesman who worked with me, Don Esindu, made sure I understood everything aspect of the process, from the paperwork that I was signing to all of the features and controls of the vehicle I purchased. This was by far, the best experience I have ever had at a car dealership.
mandee
May 27, 2015
Great knowledge of the vehicles. Right to the point never any b.s. Hes real and honest. Points you in the right direction and makes you feel like a person not some sale person who just wants to sell you a car. If you need a new car jimmy would be the one to sell it to you. Thanks Amanda ( very satisfied customer)
2 Retired soldiers
May 26, 2015
In the past buying a car was on the same level as going to the Dentist (no fun), however, salesman, Lev Lewis changed the process to a joyful one. I informed him want I wanted, what I would pay and he provided the different options. Lev was friendly, polite, knowledgeable and helpful. It was a short, stress free experience one I would share and recommend to others. Thanks for the positive experience.
beautyfish47a
May 26, 2015
We have bought two of our cars from Gator so when we were in the market for a new vehicle naturally we went with Gator. It took 1 phone call to get Richie Infurna and he was enthusiastic and ready to help. He was very available so it made it easy to come at OUR convenience. He didn't try to yank us around or talk us into something bigger and better. He allowed us to have an opinion and made the process as efficient as he was able as we had our 5 year old and 4 month old with us. I will go to Gator every time we need a car. No need to reinvent the wheel. (no pun intended)
fishncowboy
May 25, 2015
The experience at Gator Chrysler/Dodge/Jeep was fantastic. The Salesman Steve Mazer was very knowledgeable and friendly. He made the whole transaction easy and kept me informed at all times. The process was done quickly and he made sure I was aware of all my options. Stephanie the Business Manager was excellent, knowledgeable, and also let me know all of my options. With a little research on her part she was able to get my interest rate reduced. The vehicle was for my daughter so the reduced interest rate really helped keep the vehicle in her price range. Very helpful for a college student. It was an excellent experience. This experience was so exceptional I actually purchased a second vehicle for myself the same day. That was my third purchase from Gator Chrysler/Dodge Jeep.
carol o
May 24, 2015
We came just to browse but Mike Floyd took the time to show us quite a few cars until we found the one that caught our eye. He was very helpful getting us through the process of the purchase.
NewRamBuyer
May 24, 2015
For the first time in my life, and I'm no kid; I had a no nonesense, hassel free car buying expierence. No games; No pressure: all straight forward business and my deal was as good as I expected., Mike Derway, my sales associate did a great job of finding the vehicle , getting it ready to show it and he demonstrated the features and showed me the differences between my current Dodge Ram (trade in) and the new Ram I bought. I have been to Gator for service these past 4 years (mostly routine) with my old truck and I'm here to tell you everytime was a good expierence. "You Gotta Get To Gator"!
tangojo
May 21, 2015
The vehicle I drove 2 hours to look at was falsely advertized. The sales staff were quick to point that out and apologize for their error. I probably should have walked away at that point, but I ended up buying the 2014 Nissan Frontier with less than 9,000 miles on it. When I brought it to a Nissan dealer for it's 10,000 mile checkup, they pointed out to me that the vehicle had been in an accident and had been repaired in a less than professional manner. It was not apparent to my untrained eye, and there was nothing about it in the Carfax report, but it was easy to spot once it was pointed out. I tried contacting Gator, but they have not responded. It makes me feel like they knew about it and were just hiding the facts. I think they are dishonest, and would not recommend this dealership at all.
GQsmooth
May 20, 2015
I arrived to the dealership for my scheduled appointment at 2pm today. I would like to spread the word in regards to the customer service given. As always, I'm a happy customer when I visit this dealership. Thanks for your exceptional customer service Laura Prodell. :-)
happy snowbird
May 20, 2015
Had to buy a new car quickly due to accident in order for us (snowbirds) to return to home in Ohio. GATOR CHRYSLER had a nice selection of used models that I wanted. Salesman was very friendly and informative, but not pushy. We returned a few days later and in about an hour, became the proud owners of a 2014 Chrylsler 200. It rides very smoothly and looks terrific.
Challenger58
May 19, 2015
I was a return customer. I was able to find exactly what I wanted with the help of Rick Hoskins. Made my experience of buying a new vehicle enjoyable.
bradflom
May 18, 2015
I normally never buy on the initial day but felt so comfortable with the dealership I broke my own rules and purchased a 2014. The salesman Lev was great and helpful along with not being pushy. It is appreciated.
jeeplover15
May 18, 2015
My salesman was wonderful. I knew what I wanted and Ata Gruzman helped me get the car I wanted and at a good price too. Their website is great for researching anything you want to know.
Rich,Bill1969
May 18, 2015
This is my second vehicle that I've purchased at Gator. Both are work related. Both times I was more than satisfied with my experience. My salesman Phil Bobet is by far the most knowledgable car/truck salesman I've ever dealt with. I never felt misled, or like I was being told what I wanted to hear. Like I've experienced before at other dealers. Phil's very honest. And spells it out clearly I'll be back again. . Thank You.Bill Rich
klandry01
May 17, 2015
Shopping and the purchase of our new Chrysler 200 was a great experience. Steve Mazer was very helpful taking his time to show us all vehicles that meet our idea of what we were looking for.Steve is knowledgeable in his sales and inventory at Gator. The finance officer Is so professional and great to work with.We found the dealership clean and a pleasure to shop at. The sales manager stopped by to great us and check to see if all was going well, of coarse it was With Steve helping us.The new 200 is more than we expected, so nice to drive and so nice to look at.Thanks to all the employees we came in contact with for the concerns for our experience and being helpfulThank You, Ken and Cindy Landry
Dougan
May 16, 2015
Salesman was very pleasant and easy to work with. No High Pressure. Salesman knew the product lines and options very well. Salesman worked with me for several days to find the vehicle that I was looking for. Financial lady was very nice and also pleasant to work with. She knew what she was doing and did a great job of setting me up with a warranty package that worked well for me.
Barbie
May 15, 2015
Ben, our salesman was a pleasure to work with and was able to answer all our questions. We would very highly recommend him and all the other salesman because they were all very helpful of of course that goes to management as well. Just an all around the best experience in a purchase of a car that one could hope for. We thank you all. Barbara & Michael Jackson
nikkibluejay2
May 15, 2015
Jim did a great job at finding the vehicle I wanted! It has all the options I was looking for. He was very flexible in working around our schedule. He didn't bat an eye about us taking up his whole day either.
Matthew2711
May 14, 2015
About six months ago I purchased a vehicle from this dealership, when I bought the vehicle everybody was so nice and helpful now six months later with putting less than 5000 miles on the car the transmission has gone the tires they put on it are all dry rotted and the electrical system is going bad over the past week I have contacted them numerous times each time to be told they will call me back and they never do forcing me to call every day getting nothing but a attitude from the sales managers now to be told there's nothing they are going to do. If you want A car that will run for 5000 miles this is the place to go but if you're looking for continued customer care and a dealership that is going to take care of you go somewhere else.
DragonC1
May 11, 2015
Patient knowledgeable non pressure and great attitude!!! I would recommend to anyone looking to buy new or used vehicles!!! Plenty of cars/ trucks to choose from and employees were very helpful and friendly!!!
Bruce
May 10, 2015
I bought my daughter a Mazda 3 that was traded in. Great customer service and did not deal with a "pushy salesman". The car runs great and we are very happy with our purchase.
Christie
May 9, 2015
Steve Maze took away my apprehension about dealing with a car salesman. He was knowledgeable and patient. I have limited financial resources and Stevem Maze got me not only into the car I wanted but also the car payment I wanted as well. He went the extra step of even coming in on his day off to close the deal. He accomplished the impossible and for that I am grateful to him. He is an asset to Gator Dodge. I plan to use his services again and provide referrals when I can.
connie393
May 9, 2015
I brought my Son in Law with me because he is a saleman. I didnt want to deal with pushy salesman. I w as very amazed Mr. Wintermyer was very pleasant and honest and no hassles. I would recommend Mr. Dave Wintermyer to anyone who wants to buy a vechicle .
Eric O.
May 9, 2015
My experience with this dealership has always been a good one from service to sales. Special thank you to Dave Wintermyer. Very happy with my new truck, & felt I got a really great deal. Thanks again, Eric Owen
frankandbarbaraataol.com
May 9, 2015
Thank you Matt for all your help with my new car....I just love it more then words could say. You made it so easy.... Once I picked out my car, that was it. We made a great deal....and off too financing I went, where I met Joe Kelly Jr. He was quick.... Walked me right through it...I was out and driving my new car.....Thank You Gator Chrysler!!!
swaser
May 9, 2015
Thank you Dave Wintermyer for helping us with our new Jeep purchase. We are confident that our daughter will be safe in the car while traveling back and forth to Atlanta.
Teresa
May 9, 2015
I love working with Barbara, she makes car buying so simple without feeling pressured. This is my second vehicle purchased from Gator Chrysler Dodge and second time dealing with Barbara. She is a true gem!
Gman1271
May 8, 2015
Customer looking to buy, Jim S.Thanks for making it happen on my terms. I got the ride I wanted, Looking forward to putting some miles on my ride.
Linda Wildes
May 7, 2015
I had a great experience all the way around and a lot was thanks to my Salesman Jim who knew the inventory well enough to know about my car! Wow. Online shopping made my search go very well. Loved working with the Gator Group and Jim
KevJen
May 5, 2015
Barbara was amazing to work with - we would recommend working with her. Wait time for business SLOW! Detail - NOT well done ... car sadly very spotty
rehabman46
May 5, 2015
Don was our salesman he was very friendly and helped us tremendously. He didn't stop until we had the perfect fit for ours needs. This is our 3rd jeep and gator had the biggest selection of any of the dealers we have dealt with in the past. Thanks to all the staff that made it happen.
Bill44
Apr 30, 2015
Everyone was very courteous. This is the second Town & Country I have purchased from Gator Chrysler. I was fortunate enough to deal with the same salesperson (Tom O'Neill) I dealt with 9 years ago. Tom was very patient and went over all the details. He was also very attentive to what I was saying - I really appreciated that.
Cyril t
Apr 30, 2015
Showed up with a lot of questions and I got a very positive answers the sales team was great and Barbara was on point with the entire sale Thank you for a great job
fredrock2404
Apr 30, 2015
Steve Mazur was very patient and helpful in finding a vehicle that fits my budget. There were no games played and right to the point. I felt very comfortable with my selection and purchase. Steve made me feel welcome and pleased in my decision.Even the finance department made my purchase very easy and helpful.
irawks
Apr 27, 2015
I purchased a car back in 2013 from this location. At first, the "internet sales rep" would not negotiate with me at all for prices. She simple would fall back to "internet pricing" is as low as they can go. I came back later and spoke with a rep who was there, after 3 hours of negotiating, I got a great deal on a car and was happy with my experience. I wanted to purchase another car back in March, and it seemed that the sales reps now stand behind "internet pricing" and got a brick wall when I tried to haggle. Basically, if you offer something lower than the pricing on the internet, you won't get anywhere. They'll just keep saying your offer is impossible to do. TL/DR: Would I buy here again? Maybe, depending on the vehicle and sales rep (I would avoid the internet sales rep).
stephanie1234
Apr 26, 2015
Ron Hoskins was the first salesperson I have dealt with, that did not make me feel rushed. I went to the dealership with the intention of looking at two different vehicles. He was kind, considerate, and patient while my husband and I debated between the two vehicles.
dmaco44
Apr 24, 2015
Don was great and personable and didn't act like a salesman who talks down to people. He earned my business and I would work with him again
Gregrdrgz
Apr 22, 2015
Was not helpful over the phone. My jeep was an oil change out of warranty. They would rather throw parts at the vehicle at your expense than properly troubleshoot it. When reprogramming my key that they agreed would be replaced for free it if it couldn't be reprogrammed it "coincidentally" jammed in the ignition switch. Then the story changed to "Gator" would replace the ignition and I would need to purchase the $270 key on top of the $275 software flash they thought would fix it the first time. (they wanted to replace the WCM if the update didn't work) because Jeep doesn't cover ignition switches as they are "wear and tear" items. When I picked up the vehicle they gave me half of the old key. They said the other half was stuck in the switch that was now under warranty from Jeep but the key the switch broke was not covered. Very poor time management. On both occasions they waited till the end of the day to tell me the vehicle would not be ready when I specifically asked for a heads up so I could make arrangements. I ended up renting a car the first time because it was a Friday afternoon. When I expressed my dissatisfaction to the Service manager he told me it was my fault I didn't purchase the extended warranty coverage that would cover these problems.
sfoster
Apr 22, 2015
We had such a great car buying experience! We went there for a possible SUV and left with a mini-van. Got a great deal. Dave Wintermyer was our salesman and he was awesome! No pressure at all. Couldn't ask for a better experience. Worked with both Joe Jr. and Stephanie in Finance. Super nice! Didn't drag us along. Got the deal done in a timely manner!
meghan
Apr 21, 2015
It was very nice being able to walk into a dealership and not feel like you were getting screwed over. Debbie was very nice and did everything for me with getting me my new car.
sglewand
Apr 21, 2015
I dealt with the sales people and his manager for a week before my wife and I saw the car.It was a really good experience and of coarse everyone was helpful and very friendly.There is no dopubt that I would recommend this dealer to all my friends. Thankl all of you it was a really good time
Kriv131
Apr 20, 2015
Richie was awesome. so willing to work with us and give us the best deal possible. Will definitely refer Richie and Gator in the future.
PapoFidel
Apr 20, 2015
I was helped by Danny and from the moment I contact the dealer thru the internet he call me and was very helpful. The car was waiting for me in front of the dealership when I came in Saturday and so was Danny. A very pleasant young man. We were treated very good. I can not rate your Quality of Work. I have you guys working on the car tomorrow. Will let you know about this later. One thing that I did not like, THE CAR ONLY HAD ONE KEY and I was told that and additional key will be $360.00.....?????
TrinaB
Apr 20, 2015
I am extremely happy with my new FIAT! Fun car to drive and love the Beats sound system! The sales rep was great and excellent customer service. I will be back as a returning customer.
sokoc1
Apr 18, 2015
Steven was very friendly and made the entire process easy. We really enjoyed the entire experience and that is an unusual event when buying a car. We appreciate that straight forward approach and Steven gave us that. Great job and thank you. We will be back for more vehicles in the future.
Mama Britt
Apr 17, 2015
As a first time car buyer, this experience exceeded the stereotypical car buying process. My Fiance and I went car shopping with no intentions of purchasing a car, more just to see what was out there that fits in our budget. I am a new mother so I wanted something with space and most importantly, safety. We were approached by Eddie O upon walking out to the lot and right off the bat, we knew we were in good hands. Not only have I seen the "Gotta get to gator!" commercials, but I read reviews such as this one prior to arriving and felt good about stopping by this dealership. I picked out a few Jeep models that I was interested in, test drove, "wheeled and deal'd" and needless to say, we drove off the lot with my first brand new car, a Jeep Patriot with only 9 miles on it!! Staff was awesome and easy to get along with. We didn't feel any pressure or uncomfortable about pricing and Eddie was good about being upfront and honest with us. Definately recommend this dealership to family and friends after such a good experience!
MelaDe
Apr 17, 2015
I had been looking for an affordable used car to replace my Galant for years. Not one place would give me less than 18% financing and less than $300 in monthly payments. When I became carless, a friend told us that they had gone here for all 4 cars for their family and to see Debbie Patton. In just 2 days, I found my dream car - a 2009 Nissan Rogue. It was not only affordable, but Debbie made the transaction simple and quick. Within 24 hours I had low monthly payments, low APR, and low down payment. I've it for 6 weeks and I'm in love with my SUV. It looks brand spanking new. No one can believe that it's 6 years old and had only 60,000 miles. This place has quality vehicles, they stand by their cars and sales, and they don't lie to you. They will find exactly what you're looking for and makes it absolutely painless. I'll never go anywhere else and I will continue to recommend anyone to Gator!
MrJay
Apr 14, 2015
While Gator Used Cars may not have the exterior spit shine and polish you see at some other dealerships, appearance is not everything, the salesmen and managers are top notch. Pulling up on to the lot, I was greeted courteously, not hounded incessantly and bombarded by a barrage of questions as I have experienced elsewhere. After being greeted, I informed one of the salesmen I was there to meet Jeff McKnight, as we had spoken on the phone earlier. Following a short wait, I met up with Jeff, looked at the vehicle I had expressed interest in, took it for a test drive, and settled down for the "negotiations". No heavy handed high-pressure tactics here. "You like the vehicle? Yes? Cool, let's make this work". Very laid back and easy, I didn't feel like I had to put up a wall around my wallet. We came to amenable terms, handed in the keys to my trade in, got the keys to the new vehicle, and finished up very quickly. I highly recommend the sales staff at Gator's used car lot, really down to earth friendly folks, that certainly don't give off the wolf in sheeps clothing vibe. Jeff McKnight is really tops, friendly, knowledgeable, and works to keep his customers happy!
S&M
Apr 14, 2015
Found a Van online, and got in touch with Debbie from Gator,, the next evening drove up from PSL and met with Debbie from Gator. She was very nice and made things smooth. Thanks for everything Debbie! Enjoying the Van
tdenham735
Apr 14, 2015
Buying a new or used car is rarely a pleasant experience, but our experience with Gator was pleasant, easy and fast! We would like to thank the employees and Debbie for their excellent customer service, great experience and very warm welcome. Debbie made us feel like we were with family. If anyone is looking for a new or used car...see Debbie! Really! Thank You...
Michael
Apr 12, 2015
This is my 2 nd car from gator. And both times I went through Debbie. She's amazing and doesn't pressure you at all straight shooter. Thanks Debbie. I love my coupe
birthday girl
Apr 9, 2015
I met Brandon Pimer at my place of employment and mentioned I was looking to trade in my 08 Corolla. He was well groomed pleasant and carried himself well for his young years. He mentioned he had some Toyota"s on his lot as well as a large inventory of used cars with warranties, which we were looking to have with any purchase. I told him our specific requirements in order to upgrade to a newer car, as we wanted to, but did not need to do so. He said it was do-able with the credit scores I had quoted, and the max payment I stated. The following day he returned with the initial paperwork as to expedite the buying process as I had mentioned that we hate the 6-8 hour norm of the past experiences.The following day he delivered all he promised in !/2 the time of the past purchasing experiences. I have already sung his praises and hope to generate business his way. and will return when ready to trade again. Thanks so much Brandon Pimer.God Bless and best wishes. Matt and Joanne.
dst321
Apr 7, 2015
One of the best Dealership experiences ever! Especially for a pre-owned vehicle.Debbie Patton was fantastic as was the entire staff at Gator.Highly recommended. Ask for Debbie.
Geoff Kuntz
Apr 7, 2015
I had been looking on line for a good quality used truck with low mileage. I found not only one,but two at Gater Suzuki. Was not sure which one to choose so I took the one with the least miles. The sales people were very curtious and professional. Would highly recommend the dealership.
stape
Apr 7, 2015
While looking for a car for my wife we had researched online both the Chevy Cruze and the Dodge Dart. We went into Gator and Steven Cavanaugh did more than listen to her wants, he read and interpreted her reaction and actually showed her what she wanted. It turned out to be an upgrade to the Chrysler 200 for our original budget! She was happy so then he worked with me to make the purchase a reality. Steven and his manager literally bent over backwards to try and fulfill my requirements for monthly payments and longevity of the financing. We were never pressured and were at all times treated with respect. I have to replace my truck in a few years and you can bet I'll be looking for Steven Cavanaugh and the Gator dealership.
tplaninz
Apr 6, 2015
I usually dread car shopping because of all the high-pressure sales tactics often used by car salesmen. However, my experience at Fiat of Melbourne was not only painless - it was a pleasure. I had my kids with me, and we were offered beverages and snacks. I hadn't planned on buying a car right away, but the salesman was very helpful and gave me a lot of information about the car I was looking at (Fiat 500 pop) and encouraged me to do my own research online. There was no pressure that I needed to buy the car right away and he respected my budget and did not try to pressure me to go over that. Overall, it was just a great experience and I am delighted with my new Fiat (which I went back the very next day to buy)!
Lori1122
Apr 4, 2015
Keith C. is a great guy to work with!Selling a great product!He and Maryanne (Finance) are very good people ??Thanks for the experience!!
Rcvol
Apr 4, 2015
After sale showed us the service areas and was more than helpful with all our questions and concerns. Also was extremely friendly and courteous made us feel like friends more so than customers
butterflies3699
Apr 3, 2015
It started off great Jeff Mcnight was nice very straight forward. but when asked what our interest rate would be he said based on your credit score should be about 7-8% when we went to finalize papers after signing a couple sheets i asked what the interest rate was and the lady said 13%. Um no thank you no where near what we were told even if he made a mistake and shouldn't have quoted that I am not ok with him not discussing that with us before we head over to finalize papers. When I confronted him he claimed he never made that assumption making me out to be a "liar" I don't like nor appreciate the bait and switch tactic. The manager tried to help us by lowering the rate but we decided to go elsewhere. Not quite sure why they would send this survey email to a dissatisfied customer but I am glad they did.
Caring Citizen
Apr 2, 2015
I had visited four Jeep dealership before i felt valued as a customer from Gator Chrysler Dodge Jeep Ram sales staff. Don Esindu was patient, knowledgable and went out of his way to compare Jeeps. We actually compared three different Jeep models side by side to ensure I was thrilled with my purchase. Don spent several hours on his day off to close the deal. He made the car buying process fun (yes, it is possible)!! I would highly recommend anyone considering a Jeep to visit Don at Gator.you can thank me later ;-)
imwinz
Apr 2, 2015
I believe this was the most painless car buying experience I have ever had! We were very pleased with all aspects of our car buying experience at Gator. Our salesman (Steven Cavanaugh) was AWESOME, friendly & funny. He engaged with all members of the family present not just the one signing the check. It really seemed like he was working with us to get us the best deal possible on. We came in with preapproved financing and a specific list of items I wanted in a vehicle including exterior & interior color choices as well as trim package options. We were dealing with some time constraints that day & really needed a new vehicle - the whole team did their best to get us in and out in a timely manner with a smile. HIGHLY RECOMMEND THIS DEALERSHIP & SALESMAN!
Jessie Mae
Apr 2, 2015
I most definitely wasn't planning on driving home with a new car when I stopped in for a visit. However, the pleasant atmosphere and amazing sales person Keith Condatore just made it impossible for me to leave without my gorgeous car. I truly feel Keith went out of his way to make us extremely happy, this is no easy task considering my (very picky German) husband. He managed to do it all with a smile on his face. We will be recommending Keith and Gator Chrysler to any of our people that are looking to purchase a new vehicle. Also, Maryann, who did our financing was absolutely amazing!
jhann21
Apr 1, 2015
Pleasure to deal with Gator Chrysler on the purchase of my new Dodge Ram 1500. They had the vehicle I wanted and they made the deal work for me. Go see Danny or Dennis, they'll take great care of you. Love my truck!
Nadz
Apr 1, 2015
It was an absolute pleasure to work with Mike Floyd and his team, he went above and beyond to make my car buying experience amazing!
Baily
Apr 1, 2015
Purchased a used Dodge Ram 2013 Big Horn with only 6500 miles and had problems from the beginning. The biggest discontent was when we were hand the key fob, we only received one, yet we handed over 2 clickers on our trade-in and 3 sets of keys. When asked about a second key, due to the uniqueness of this key, we were informed by sales that we would have to purchase the second one. It is not like I can just run down to Home Depot and have a second one made up. These devices costs are in the hundreds and aftermarket places don't guarantee they will work. I raised my dissatisfaction up the chain the day after purchase for over 2 months and finally the General Sales Manager pretty much told me, "Oh well, we don't always have 2 keys". Had I know keys may not be included in the sales; I would have negotiated this in my deal. Be forewarned; cover your bases when negotiating your purchase. Don't take anything for granted. Also within a week it was identified that we had a bent rear axle that need to be replaced. The dealership inspection didnt catch this, but the service guy figured it on pretty quick (great inspection job). Then a week later the digital radio began flipping out (multiple times) to a blue screen and nothing on it works. You just have to wait and hope it comes back. We had the axel fixed within a week, but it is going on over 3 weeks to get the service department to follow up on the radio issue. If you don't keep on them......you'll lose out. Follow through is not something that this dealership seems to take pride in. They never return phone calls. I am beginning to really regret my purchase.
Jaffar
Mar 31, 2015
We had some ideas on what we wanted as a family car with small children, but Steve C. helped us narrow our choices down to the mini vans. I was not so sure if I was ready for a min van, but after test driving both the Town & Country and the Dodge Grand Caravan, we decided to go with the Grand Caravan. Steve was not a pushy salesman, but is great help if you know what you need and want and he will find the right vehicle for you. The financing part was done professionally and the rest of the staff we chatted with were nice and friendly as well. We are enjoying our new van so far! We will definitely recommend Gator Chrysler Dodge Jeep Ram to our friends.
Steve and Carolyn R
Mar 31, 2015
Second new jeep purchase this year from Jeff McKnight. My wife and I are very happy with Jeff, Gator Jeep and the whole process from trade to sale. Jeff knows these cars and trucks and also the value of customers time. Gator has a large selection but will search the State for the vehicle you are looking for and not put pressure on you to buy something your not interested in. We are a Happy Gator Customer.
heather10
Mar 30, 2015
Jeff McNight was a knowledgeable and charming salesman. He answered all our questions and did not pressure us in any way, we felt extremely comfortable.
David H
Mar 24, 2015
Gator Dodge staff and facilities made our recent car buying experience a fun and enjoyable event. Kevin Bruno, our sales rep, was amazing and everyone we encountered smiled and made us feel welcome. All in all it was the most enjoyable way we have encountered at purchasing a vehicle. We would recommend Gator Dodge/Chrysler/Jeep to anyone interested in a fair deal and great service.
gretchen
Mar 24, 2015
Stopped after drive by to look at prices and options, ended up leaving in a vehicle that met every want/need. I only stayed and spoke to Don because i believe he read me and my personality very well from the start, and even tho he is a salesman, he did not come across ad such, but a friend. Don made sure he found each want, need, and price range. Don nailed It! Since going in there, ive had several people interested, mainly because they know im not easy to please and he did something right! Also the finance lady is amazing. She cares about your needs and making sure the prices work for you. Thanks to all involved.
bowery6
Mar 23, 2015
The salesman Steve Mazer was very friendly. This car I bought is a 2010 and is very nice and I like it but it also had no floor mats. No problem after talking to Mr Kelly whom was very nice. He got me the floor mats and also the book for the car. Was very surprised and pleased the the owner took the time to talk to me and answered the questions I had. Made me feel more comfortable about the deal. I really am very happy with the whole deal. Thanks Steve and Mr. Kelly.
DIANNROWE
Mar 23, 2015
Our salesman Jeff McKnight made it pleasant buying our new jeep. We told him what we needed and he help us get exactly that absolutely no pressure sale at all left feeling good about our new Car.
marksev
Mar 23, 2015
We went to Gator because we had purchased our previous car there in 2004. We were very happy with our Town & Country and new that we would get the same great customer service we had the first time.
David H
Mar 22, 2015
This is a copy of the email I sent to DebbieDebbie Thank you for arranging the awesome air show and Kevin Bruno "experience"! Not sure which one was the scariest/most exciting? Kevin entertained us and made the trip memorable. We were quickly ready to leave 5 minutes after arriving and smelling the interior of the Compass I had selected. Kevin took care of that pretty smoothly and a potentially volatile scenario was quickly turned around. We have purchased a ton of vehicles from NY to CA to SC and he topped them all. We just spent the past 36 hours buying my son in Pasadena a 2014 Elantra via phone/internet and as we told Kevin it was tantamount to a root canal without the novacaine. My 23 yr old has a 780 FICO, we had a loan for him approved by the CEO of our former Credit Union, we had the car picked out, and everything was arranged and it still took 5 hours and made him late for work because the dealership was ill-run? We have some follow up actions with you, Radio switch, trim detail, and no second key for the vehicle but I know Kevin will hold up his end and with Terri's new credit union here in Vero we are looking forward to referring folks, although she will have to be careful about "local business". We are extremely pleased and theses days spending thousands doesn't guarantee that feeling! Thanks again for turning Kevin loose on us! David Hessberger
flacustomer
Mar 19, 2015
Came in with an idea of budget and type of vehicle. I was approached by a sales man Chris Brown. Very pleasant. Took the time to talk to me and genuinely cared to find me a vehicle I wanted. After a few hours we zeroed in on theatvehicle. Financing took minimal time and the employees were open and honest. Chris made my car shopping experience turn from daunting to enjoyable. Thank you Gator!!
tangojo
Mar 19, 2015
Similar to the other reviews I had read about the dealer, the vehicle was slightly different than advertized. The sales person and manager were quick to apologize, and explain the difference between the vehicle as it was, and what had been advertized, but I had driven 2 hours to get there. Once there I was greeted and treated well. They were very professional and made buying the vehicle easy.
ajdesimone
Mar 17, 2015
Our sales guy Chris Browne went above and beyond to make this an easy hassle free buying experience for us. We would definitely recommend this dealership and Chris to others! Love our new Dodge Journey!
Donna Summerfield
Mar 17, 2015
Eddie Otero was our salesperson and he did an amazing job from start to finish. He made the car buying experience a very fun and enjoyable one. Everyone we dealt with was professional and personable. We shopped several dealers in Vero and Melbourne but no one could touch Gator Dodge for price, friendliness and willingness to make sure we, the customer were happy when we drove off in our 2015 Dodge Dart. I will definitely recommend Gator Dodge to our friends.
dolfan14
Mar 16, 2015
Very professional from all the folks from the administrator to finance to Keith our salesperson. Professional and comfortable. It was a very nice experience for myself and my wife.
Carissa
Mar 15, 2015
Chrysler service is horrible. I took my car for repairs only to have to take it back several times after. My tire rods were put on backwards. I paid for an axle that I think was never replaced. My car still had the same issue after four days of me waiting for parts & renting a car in order to have transportation. I returned my car to Chrysler to be told I needed to have my axles replaced. Service wipe my axles clean, which I didn't understand how new axles needed cleaning. I took my car back only to be told I was over there 1200 mile warranty so chrysler came up with a horrible excuse as to why my car is having the same issue. I sent over 1500$. My car was in better condition before I decided to take it to the dealer.
Georgine
Mar 14, 2015
Steve was our sales person we dealt with purchasing our jeep. He was very courteous,knowledgeable, friendly and great to work with and not pushy at all. Purchasing this vehicle was a very enjoyable experience. We are loving our new vehicle.
Happy Customer
Mar 14, 2015
I dread going to a car dealership. Too many reasons to list, because of past experience. However, dealing with Ms. Patton was a pleasure. She is a true professional and without hesitation I would recommend her to my best friends. Even your finance manger was pleasant to deal with. Providing you have the model of car or truck I would want to buy in the future, your dealership would be first on my list, provided Ms. Patton stills works there.
M.O.D.
Mar 14, 2015
Matt Was very professional before the sale & after I had a slight problem with the car after the salehe himself made sure it was taking care of. He is a true sales consultant & you should be veryhappy to have a sales consultant that cares. I will refer customers to him in the future.Thanks AgainCourtney Pryor
B&T
Mar 13, 2015
Very Friendly, No back and forth about price. Took care of vehicle concerns immediately. I would recommend this dealership to anyone. Debbie Patton internet sales rep was more than helpful. She handed everything very timely.
Lsavasta
Mar 12, 2015
Quick and easy! They listened to my wants and were able to make the process of getting a car a great experience. Jim Sadowski was wonderful to work with and truly wanted you to be happy with your purchase.
jen
Mar 11, 2015
We had a great experience as usual at your dealership .Chuck Stupp was very good no pressure and with the usual help from Dan in service we are very pleased to be dealing with you.Thank youPeter & Jen Clayton
Fred
Mar 11, 2015
I went in to Melbourne Gator Chrysler Dodge in desperate need of a car. Salesman Dennis Miller lied to me about the book value of the car. Lied to me about a safety recall being repaired. Told me they cleaned the car...they didn't even clean the windows or vacuum the floor. Nothing that Dennis Miller told me was true!!!!As for the service department, they had me wait for three hours while they performed a service that the service manager later said was not needed. They also could not diagnose a simple brake noise. It turned out to be pitting on the rear brake rotors, easily visible. Only needed refinish rear brake rotors and new pads to fix it. I don't get how anybody could miss the pitting on the rotor, it was obvious as soon as the wheel was removed. Maybe when they inspected the brakes they didn't take the wheels off.Every visit to this dealership was a lesson in deception and greed.Would never go here again for any reason.
Dmads325
Mar 10, 2015
I stopped by the dealership to have some service done to my company vehicle. I mentioned to the service department manager that I was going to go look at the Ram 1500's while I waited. She asked if I wanted to have a salesperson come over and answer any questions. I told her that was fine. A few minutes later I met Barbara Scholten. I told her what I was interested in. Not only did she answer my questions, she went an got a 1500 for me to look at. Barbara was funny, relaxed and very knowledgeable. I was never pressured into buying (never experienced that before). I went home an discussed the experience with my wife. A day later we were at the dealership and I left with my 2014 Ram 1500 at an amazing price. I'm 52 years old and can honestly say that this was the best car buying experience of my life. Thanks Barbara and Gator Dodge!
drilliams457
Mar 10, 2015
I was just " looking" originally I was looking for a mid size SUV but, the tables turned really quick when I saw the Fiat's. I was afraid, to entertain the idea of looking at anything outside the norm of a high mileage used car, today that changed because I had been burnt previously by several other so-called dealerships stemming from Orlando to Aurora Rd Melbourne. Today has been one of the best days for me in a long time. Steven C. saw my need and really did well with meeting me at my level. He understood and was "real" and "honest" with me. I was very scared to have anyone look at my credit report because I know what dealerships have said in the past. Today, of all days I got a dream come true, I actually got a the car I wanted and not what a salesman "thought" I should have. I got a 2014 Fiat 500L my new "Herbie" I love it, I love it, I love it" God does send people in our lives when necessary, and I know he sent Steven today. I was treated like a person and even the front desk staff was very friendly too. Thanks Steven, You're the best.God Bless you.
MBAl
Mar 10, 2015
We had been thinking about buying a new truck to tow our Airstream trailer, and were pretty sure we wanted a Ram 2500, but couldn't make up our minds between the crew cab and the mega-cab. We saw online that Gator had a 2012 crew cab and a 2013 mega-cab, so we "went to look". We were greeted before we got out of the car by Don E. who proceeded to find out what we were interested in and showed us both trucks, including a test drive. Don was very friendly and helpful and while he was clearly trying to sell us a truck, he did it in a helpful, low-pressure, comfortable way. When we asked about the equipment, Don got us a build sheet. Dennis M. was very helpful along the way, as was Stephanie when we closed the deal. Our looking trip turned into a buying trip and we drove out with the 2013 mega-cab. We commented about a few chips and scratches and Don got us a tube of touch-up paint. There was only one negative to the entire experience - when the truck was delivered it only had one key, and when we asked, we were told that since it was a used truck, they wouldn't/couldn't provide another key. I would think that when selling a truck as expensive as this one, with half the warranty left, in excellent condition, that the dealership would ensure that the truck was properly equipped. They did program a key I bought elsewhere for a reasonable price, however. All in all a good experience and we would go back.
AngieT
Mar 9, 2015
Best car buying experience I've ever had! I did some pre-shopping research for the Fiat and exchanged quite a few emails with Debbie Patton. When I got to Fiat of Melbourne, Chuck handled the sale because Debbie was with another client. The entire process from the time I arrived until I was out the door was just over two hours, finance and all. It was an absolute pleasure. I highly recommend the team at Gator and FIAT of Melbourne.
86gator
Mar 9, 2015
Matthew was great! I came in to look at a new 1500 and purchased an 18 month old one. He did what he said he would and I now have a great Ram 1500! He even arranged for the follow-up work for trailer brakes after the sale. Not many salespeople take your call after the sale. He is a trustworthy professional.
yerri32905
Mar 8, 2015
My sales man was Keith, he was both knowledgeable and professional. I would high recommend Gator to all of my family and friends with he intent to do business with Keith. He was never pushy and very polite and patient with my husband and I.Thanks Keith for show me that car salesmen don't always live up to a low expectation. You are a wonderful salesman and person in general. The entire staff went above and beyond all my expectations!Terri L Shapiro321-216-7964terri32905atyahoo.comI bought a new Fiat. add it to your drop down below.
Rxgirl70
Mar 7, 2015
We have purchased allot of cars in the last 20 years, but even when we used to have perfect credit, never had an experience like we did today. Walked on the lot and met Jimmy S. in about 1 minute. He was easy to work with, and explained due to the economy, we suffered some losses. Everyone in Sales at Gator was TOP CLASS, treated us with respect and was always truthful. They were able to get us into a BRAND NEW Car! I would recommend this dealership to anyone!
bewilliams001
Mar 6, 2015
Steven worked hard. I visited the dealership 3 times. He got me in a good ride at a great price. He stayed on point with the price range that I needed and got me into a fully loaded SUV at a great price. His whole team worked hard for me! Not to mention Steven was pleasant, patient, and not a pushy sales guy.
chefcc56
Mar 6, 2015
I can't thank Matt enough for all his help through this process. this is my first brand new car. I did own a Jeep Liberty which was in an accident the day after I met Matt. It was so nice that called to make sure my family members were do well. He also told me that if I needed help with anything to just call. So when I found out that my rental car was from Hertz rental I called Matt and he met me and my husband and helped us with this process. Matt went out of his way to make this bad situation go so much easier. Matthew thank you so much for all your help. I will send anyone looking for a vehicle to Gator.
Bella1019
Mar 5, 2015
Matthew was an absolute sweetheart and a pleasure to work with! He answered all my questions and concerns especially my dad's the " very pecular customer"! We were very pleased how we did not feel pressured or rushed at all! If I need to buy another car, without hesitation would I go see Matthew again!
kconiker
Mar 5, 2015
everything was good. rick did a great job, was very quick to say hello. we were there for 4 hours and that seems to be a bit long
Ashley1031
Mar 2, 2015
The experience at Gator Chrysler was exceptional from the moment we stepped on the lot. We were greeted by Jim S. and have to admit he was top notch right from the start. He is a very good, down to earth, and extremely personable. If I had to buy another car in the future I would definitely return to Gator Chrysler again. Jim S. and the staff truly made the experience there very pleasurable and would recommend them to friends, family, and associate.
Linda032056
Mar 1, 2015
Great car.fun to drive. Debbie Patton is fantastic. She makes you feel like family .My first used car was with Debbiein 2010. I bought a 2015 Chrysler 200 on 2/27/15. My family and I only deal with her. Debbie is friendly, upbeat with a great positive attitude.my son-in-law has bought cars from her too. She is just an all around great lady
Pam Mankowski
Mar 1, 2015
Steve Cavanaugh greeted us and listened to what we wanted in our next car purchase. A new dealer - we learned together, enhancing the experience! He did not try to push us beyond our needs or finances and respected the what we wanted. Brought Dennis is to seal the deal. Great teamwork!!!
h20polo559
Feb 28, 2015
Purchased a 2014 Caravan, Debbie Patton provided outstanding levels of customer service with prompt responses to all inquiries and a great positive attitude to get the deal done and accommodate me as an out if town buyer. She's a great asset to the dealership! Also Stephanie (Finance Director) provided excellent customer service and found ways to save me even more money. Hands down one of the best and easiest car buying experiences!
gramcracker
Feb 27, 2015
WHEN WE WENT TO GATOR CHRYSLER WE MET STEVE CAVANAUGH HE WAS VERY HELPFUL IN FINDING US A USED CAR TO FIT OUR NEEDS. WE WOULD BE HAPPY TO RECOMMEND GAYTOR CHRYSLER TO ANYBODY WHO IS LOOKING FOR A USED CAR AND I BELEIVE IF YOU WERE LOOKING FOR A NEW CAR HE WOULD BE A GREAT HELP
rgv
Feb 25, 2015
Our salesman, Richie Infurna, was very friendly, patient, and accomodating. No high pressure sales tactics and very knowledge. Mike Brown was very helpful with a small issue that came up after I took posession of my truck. I wish all my car buying experiences were as pleasant as this was at Gator, good, fair pricing and very helpful.
FordFlex15
Feb 23, 2015
From the moment we arrived to the dealership, we were greeted by Steven Cavanaugh. He was very friendly and honest. Not pushy at all! I was there to check out their used car inventory, specifically a Ford Flex I saw online, and he helped my husband and I out with our every needs! This was my first car purchase and was hesitant to buy due to finances. Steven and Dennis helped me get a manageable payment plan and I made the plunge! I couldn't be happier with the service I received, their willingness to help in any way possible, and their honesty! Other than being there for almost 4 hours to get it all squared away, I left there smiling in my "new" car! Thank you guys!! I highly recommend these guys.
Bob
Feb 22, 2015
Dave was very helpful and knowledgeable in demonstrating thecarr which we purchased. . We had excellent experience with Dave and everyone at the dealership. In the future I will recommend Dave and the dealership.
AlisseNieves
Feb 20, 2015
Everyone at this dealership was super friendly and knowledgeable. If your finances are questionable they are willing to work with you for the best deal.
Debbie
Feb 18, 2015
Good experience buying a vehicle at this dealer. No "games" and just the right amount of "pressure" to force me out of my loved car. Would buy from this dealer again, and have already recommeded Lev and the dealership to a friend who is drooling over my jeep.
Katie G
Feb 16, 2015
My husband and I had such a wonderful experience picking up our first Fiat at Gator in Melbourne. We visited the location over the span of 2 days, debating on the fun little Fiat vs. a comparably priced (boringly practical) Jetta as our 2nd vehicle. Keith Condatore helped us out & was a down to earth, no-pressure salesman who was also knowledgable on every question we had. We felt we got a great deal on a wonderfully equipped Fiat. We won't hesitate to recommend any family or friends to Gator, and will probably be back ourselves!
Mgrow
Feb 15, 2015
Purchased a 2010 Dodge Challenger from Gator Chrysler. Discovered a couple of issues after purchase and dealership went above and beyond to correct problems and make sure we were satisfied. Salesman Lev Lewis was great to work with! Thank you.
RicoColon78
Feb 15, 2015
I came in to get an oil change on my Ram when I ran into the salesman (Jim Sadowski) that sold me my vehicle 2 years earlier. I was mentioning to him that I would be ready in about 12 months to look at a new truck. He proceeded to tell me about the amazing deals they currently had and how they could help me now instead of in 12 months. There was zero pressure and the deal was easy to make. From top to bottom a first class experience. I was in and out in a few hours thanks to the hard work of Mike Brown and Joe Kelly Jr. I would without hesitation recommend this dealership to friends and family. Jim is an excellent salesman that listens to what you looking for and wastes no time in helping you get what you want. I will be back for me next vehicle.
shannonp
Feb 15, 2015
I just claimed bankruptcy last year and I thought I would not get a car so fast. I walk in with out a car and I walk out with a car. thank you to Lev Lewis. Yes I would buy another car from Gator Chrysler Dodge Jeep. thank you Shannon
Jabraham03
Feb 15, 2015
My wife and I have bought several cars from Gator. Each time we have received excellent customer service. They excell at providing a non-pushy sales experience. Rick Hoskins and crew went above and beyond for the most recent purchase when wavering back and forth between trucks. Never once did he or the rest of the dealership show any frustration. This is why I have and will choose to continue to purchase my vehicles from Gator.
raysdaughter51
Feb 13, 2015
Dealer Rep Don Esindu listened to me, asked pertinent questions, discussed my credit situation and asked for my needs and must haves, how and where I would be using the vehicle and made a few suggestions and asked if I'd considered purchasing a New Vehicle as I'd have a better chance with financing. He suggested the Patriot, which I had looked at in the showroom, so we walked out to look at Patriots, he immediately showed me the Jeep Patriot with 'Sports Pkg' and we took a test drive, I fell in love with it immediately, however we also, to make my daughter happy, drove a Compass......but I had fallen in love with the Patriot! I Walked in the door at 9 am planning on buying a 'used' Jeep, and with Mr. Esindu's patience and guidance walked out a 12:30 with a NEW 2015 Jeep Patriot, with payments I could handle. There was no pressure, the whole process was stress free even with my very imperfect credit. Don Esindu LISTENED, walked me through the process, didn't 'sell' me a vehicle, he guided me. I would recommend Mr. Esindu to anyone considering buying a new vehicle, as a matter of fact, my daughter is saving for a down payment and plans within the next 90 days to purchase a new Jeep and will only go to Mr. Esindu .The whole experience was so pleasant and stress free, everyone at the dealership was friendly and pleasant. Don Esindu is not your typical 'car salesman', he really listens and it's obvious he really cares about putting a person in the right vehicle for them, one that they are comfortable in and can afford, not the highest priced with all the bells and whistle, but what meets their needs and must haves! It's obvious that Mr. Esindu cares about the PEOPLE, not just the bottom line of selling a vehicle and earning a paycheck. GATOR and Don Esindu are Awesome!!!!!!
stork1919
Feb 13, 2015
This dealership took very good care of us. They were fast and very helpful. They were very polite and took very good with us. Reggie was helpful and work with us.
nuno16
Feb 12, 2015
This dealership was very helpful and honest our sales rep Lev was outstanding and did everything possible to make us happy customers. I will be buying my next truck with gator dodge.
Elbe
Feb 12, 2015
Our salesman Jeff McKnight was awesome. We were in and out with the car we wanted. No hassles! We only do business with Gator!!!!! Awesome experience every time!!!
MrsBonzo2
Feb 11, 2015
Gator and Dave Wintermyer are and have always been such a pleasure to work with. Pleasant car buying experience. Joe was willing to wor with me on the deal too.
Rachel
Feb 10, 2015
I felt super comfortable with Reggie - he was knowledgeable and friendly, but one of my favorite things was when he didn't know an answer to one of my questions, he didn't BS me. I'm not 100% sure that I got the best deal ever on the price of the vehicle I purchased, but I do know that I got a pretty fair price for my trade-in and that I felt very well taken care of.
Toya
Feb 10, 2015
Absolutely thee greatest dealer in brevard county. Very likely i would recommend this dealer and sales man. I am more than satisfied as a customer
Captain Bob
Feb 10, 2015
Very satisfied with this dealership. Everyone was very friendly and there was no sales pressure. I came with a price in mind and completed my lease with a new Fiat with that price.FYI: The survey does not offer a Fiat for "Vehicle Brand" so I selected Chrysler so I could complete the survey.
5knights
Feb 9, 2015
This is the fourth car we have bought through Gator and each time has been a great experience! The staff is friendly, knowledgeable and professional.I highly recommend this wonderful dealership!
larak113
Feb 9, 2015
We came in not sure weather we wanted a truck or mini van. Jim Sadowski started by having us pick out the truck we might like, then he picked a mini van for us. We test drove both and decided the mini van was what we wanted. Then we had a hard time picking a color so we looked at 3 different vans. We were there for a long time over 2 days and finally made our decision. Jim was very patient with us and answered all our questions. He was not pushy and gave us all the time we needed. This was a big purchase for us as we have not had a new vehicle in many years.
m.straitatymail.com
Feb 9, 2015
I have known that my car was on its last legs for several months. I needed to bite the bullet and buy a new one. I didn't believe that my credit rating was high enough to support buying a new car, so I was prepared to go to one of those "buy here, pay here " lots...which I KNOW isn't the best way to buy a vehicle. I decided I was going to see if I could qualify for a loan for my dream car first, and if I got shot down...THEN I'd go in the other direction.Drove on the lot, and the salesperson, Chuck Stupp, greeted me..asked me what I was looking for, & proceeded to find me exactly what I wanted. He did not talk down to me, never made me feel like he was only interested in the selling a car or that I didn't know anything. He worked with me & the finance department...and I was able to drive off the lot in less than 3 hours in my new car! I'm not going to be "car poor", I can afford the payment. All-in-all the whole process was quick, painless and quite enjoyable. Everyone was very nice & most helpful.I will definitely tell anyone who asks how great this dealership is! And when family/friends ask about where to go, they'll be told "Gator Alpha Romeo-Fiat"
stp1701
Feb 7, 2015
After my wife was involved in a serious 4 car accident we visited Gators to find a replacement vehicle. We were greeted by a very helpful salesman, his name was Jeff. He was very understanding and kind to me and my badly bruised wife. We were shown several cars that could serve as a replacement for my 300. While my insurance company was determining the value of the totaled 300, Jeff and his sale manager Dennis were extremely helpful with the financing. Since this was my first day of shopping for a new car, I didn't want to jump into the first car that we road tested. We went home and searched online for Chrysler 300s. Of the hundreds of 300s within 75 miles, I found the prices of the 300s that Jeff showed us very competitive. We also visited several other car lots and spoke to other salesmen. When our insurance determined the pay off price for our car, we were ready to buy. Since this was going to be the third time dealing with Gators, I felt very confident that we were going to get a great price and excellent customer service. My only reservation was the 2013 Chrysler 300c had 29,000 miles on it. I was concerned that the warranty would run out too soon. After meeting with the wonderful Maryann, she offered us several options for a custom long term warranty that worked perfectly for my wife and I. After leaving her office, I was totally confident that we made the correct decision to return to Gators. Then the icing on the cake, while we were in the financial office, Jeff had our car detailed ready to drive our new pre-owned 300C. When asked by my friends, (where sure I look to by my next car?) I will be 100% happy to say Gator Chrysler Dodge Jeep Ram!
William Harrell
Feb 7, 2015
My husband went to look at trucks and our salesman Don Esinidu was very friendly without being pushy and gave us a lot of room to look around but was very knowledgeable concerning all the trucks we looking at. We brought our 15 year old granddaughter with us and had warned her before we came that we just hated dealing with car salesman from past experience. Don was not only professional, but he had a delighted personality. We purchased a truck with the price we had in mind and exactly the payment we could afford. Don made sure everything was perfect before we left. If we need another vehicle, we will return to Gator Dodge and ask for Don Esinidu.William and Kathleen Harrell Mary Shutts
Jerry
Feb 5, 2015
Chris was a delight to work with. He was very knowledgable on the van and answered all questions. He was not aggressive or pushy which would have turned us off.
rddesign
Feb 5, 2015
I had a great experience. The salesman was very helpful and knowlegable about the vehicle I wanted. When it came time to make my purchase, the process was very smooth and I left happy in my new vehicle.
Steve
Feb 5, 2015
I had the pleasure of buying a new Jeep Grand Cherokee at Gator and Salesman Jeff McKnight who went above and beyond to find the exact vehicle my wife and I were looking for and the many test drives we took. He hustles for the customer and knows the product he sells. Shopping for cars to me is like going to the Dentist for a root canal. Happy customer here.
Ram
Feb 4, 2015
The people at Gator Chrysler were awesome to work with when I stopped by to see about leasing a new truck. I couldn't be happier with the experience and professionalism all the staff there showed, Steve Mazer did an exceptional job of showing the truck I wanted and every detail about it. The rest of the people there were very friendly and processed my paperwork very fast. I was in and out in a short period of time. Thanks to everyone at Gator, I will surely come again and recommend them to my friends.
cmbarnes1
Feb 4, 2015
It was a pleasure working with Dennis when purchasing a beautifully like new 2013 Touareg. He made the process simple and as painless as possible. He did an exceptional job at making the buyer happy with negotiations. I will be suggesting potential buyers to find him on the Gator Lot as I know he will treat every buyer with great respect and do what is in their best interest.
Baily08
Feb 3, 2015
I enjoyed purchasing my 2013 Ram 2013 at gator Dodge Big Horn. Steve Mazer, our salesperson, was great. He listened to our needs and what we were looking for in a pick-up. He went out of his way to accomodate us, by search inventory for a truck that would meet our needs. He was extremely knowledgable on the product and didn't try to sell us something that we didn't want or meet our needs. If Steve didn't have the answer to our question, he would get us the answer. Because of Steve's knowledge and experience with trucks we are very happy that we bought a Ram over some of your competitors. Steve went out of his way to provide us the best possible experience when purchasing our vehicle. He looked out for us from beginning to end. He might have even drove him crazy on inquires and questions, but because of his dedication, we bought from Gator Dodge.
BeccaBogucki
Feb 3, 2015
Lev was awesome from the very beginning. I was very relieved to have a sales person like Lev. He was personable and respectable. I will definetly pass along ANYONE to Lev, and Gator Dodge...but more so Lev :) Thanks Lev for everything!
Bill
Feb 3, 2015
I came in to get my car serviced and while waiting in the CS lounge, Steve came in and started talking to me. He then showed me a car, I cancelled the service on my car and purchased the car that Steve showed me. Shortly after making the decision to buy the Chrysler T & C, Steve handed me over to Stephanie Robaina and she did a great job of explaining everything that I had to sign. It all went smooth and fast; very nice and friendly people to deal with at your Gator dealership.
Dipolito
Feb 3, 2015
I usually feel when I go to a dealership to buy a car that the dealership is trying to nickel and dime me... However gator Chrysler was amazing... They helped me in everyday and made sure I got the best deal I can. The salesman was outstanding!
jo
Feb 3, 2015
Since the Fiat relaunch I've wanted one, and now I have one. Thanks to Keith and the crew at Fiat of Melbourne! If you want a Fiat, go see Keith and he'll make it happen....I'll be back soon to get one for my mom.
Nick
Feb 3, 2015
Our visit to purchase a new Dodge was very friendly and painless experience. We left satisfied with our new vehicle and had a tremendous salesperson
Kelsey
Feb 2, 2015
I've purchase 2 vehicles from Chris Browne, and I was more than happy both times. He happily took my boyfriend and I to each of the dealership's sites so I could make sure I was getting exactly what I wanted. Thanks! :)
rdmini
Feb 1, 2015
my salesman was extremely helpful and knowledgeable. Would recommend both this dealership and the salesman. I did not expect to drive home the same day with my new purchase.
Rose
Feb 1, 2015
We were satisfied with our purchase till we find out that only one key came with the vehicle and then when we came home my husband realize that the car had no Matt in front and back Very disappointed !
IMAC
Feb 1, 2015
Dave Wintermyer who concluded the sales with my wife and I did an exceptional job in completing the sales process and educating us about the vehicle's capabilities. He was professional, extremely knowledgeable of the vehicle's operational technology, very friendly and courteous. Likewise, the salesman I dealt over a six month process was an honest man who convinced me to purchase the Challenger with the dealership in lieu of opting for other cars or Dodge dealerships. Unfortunately his tenure at Gator Dodge was terminated before the car was manufactured and delivered. We salute Gator Dodge for a job well done. This is the first Dodge we have ever purchased and our only concern is future maintenance and warranty issues. My experience over the years about maintenance and warranty was the chief reason for never buying another Ford or Chevy product. I sincerely hope that Chrysler Corporation does not let us down in regards to required maintenance and warranty issues should they arise.Sincerely,Bernie & Monica Allison
Ilovecrab
Jan 29, 2015
We purchased a car from Matt B. He was so helpful and knowledgeable about the vehicles. He had a great personality... Very easy going and no pressure. Would definately go back to him again!
cbuckley18
Jan 28, 2015
My husband and I are in our 30's and this was the first time purchasing a vehicle from a dealership. We were pleasantly surprised by our salesman Matthew D. He was very knowledgeable and not pushy. We would gladly recommend his services to a friend.
jem1036
Jan 27, 2015
Jim K. in used sales with Gator Chrysler was very helpful, and Friendly. This is the second car I purchased thru Jim and upon my return for my second vehile I specifically asked for Jim to deal with. And if I ever have to do it again I hope to deal with Jim. Very happy with the Minivan I purchased.J. Motes
Kathy N Mike Trejo
Jan 26, 2015
Everyone was very helpful, and so much nicer than the dealer were we bought the first Dodge. I won't name names but it on airport rd in orlando fl.
Jediderr
Jan 24, 2015
The Gator Dodge Dealership personell met us politely upon our arrival, listened to our specifications, showed us several options, and worked to get us the best price and financing.
Jeep1969
Jan 24, 2015
Richie was very helpful, greeted us right away, was very patient as we viewed all of the models and providing us information about all of the various cars and options. Did multiple test drives with us to get a feel for the cars.Worked with Dennis, exploring our options - very nice, worked and got us a great deal on all 3 trade-ins and walked away with 2 new cars (Jeep, Chrysler 200). This was a great car buying experience, which cant be said most of the time. I would (and will) highly recommend to my family and friends to visit Gator when they are out purchasing a car. Thank you guys again.
nellyjay20
Jan 23, 2015
I had a wonderful experience. The staff was friendly, professional,and warm. This was the best dealership and customer service experience that I have had in a very long time. They are truly what makes this business so amazing. I left happy with the vehicle I wanted and even more happy that I was helped by the wonderful people that work there. 10 out of 10 plus 10 stars
holly
Jan 20, 2015
Chris Brown was attentive, knowledgeable and patient with us. We looked at everything. A non-agressive, no pressure experience. A pleasurable experience. Great Gator representative.
mackey
Jan 19, 2015
We purchased a 2011 CX-7 from Gator at a price that Kelly Blue Book says is full suggested retail. They do not provide a 30-day warranty and would not touch-up the paint nicks on the rear bumper for that price. From another dealer in a past purchase I received a much better price and a 30-day warranty. I feel sort-of left out in the cold. They offered an extended 3-year warranty at $1400 but I can't afford that after paying so much for the car. The salesman, Mike Gorycki was very friendly and even spent an extra 5 minutes trying (unsuccessfully) to get the bluetooth to sync (to no avail).
Scootie
Jan 18, 2015
Our car buying experience at Gator was excellent from the moment we entered the dealership to the time we left in my new vehicle. Matt D, our salesman, was professional, personable, and worked his magic to get us into the vehicle that we wanted. Thank you Matt for working with us. We appreciate the fact that our experience was painless and pressure free.
gatorize
Jan 15, 2015
From meeting my Sales Lady, to viewing vehicles and all my questions being answered, to finding the Right vehicle for me, a very pleasant experience.
megsmom
Jan 14, 2015
My daughter & I were car shopping. So glad we stopped at Fiat of Melbourne. Chuck Stupp is the greatest salesman. He is not your typical car salesman. It was certainly a pleasure dealing with Chuck. I've been buying cars for 30+ years and it was the best experience ever.
teamgraham
Jan 12, 2015
I was impressed with the customer service that I received from Matt D. Matt took the time to find out what my needs were in a vehicle and then recommended a vehicle for me. He didn't try to push a higher cost vehicle with bells and whistles that I didn't need. Overall excellent experience.
Rob
Jan 7, 2015
I brought my 18 year old daughter Suzy in who was looking to buy her first car. It was at night and we really werent looking to buy, just look. Keith Condatore met us in the parking lot. We told him what we were looking for and the price range. He was patient and really worked with us to get us just the right car with a payment that was affordable. My daughter being a student and working part time we did not want to have a payment that would stress her but at the same time have a safe and reliable car and we got both. It has been over a month now and she told me she just loves her car. It was a night and after closing when we finished up, I mention that because Keith went the extra mile and washed and cleaned her car himself because the detailing crew had gone home. That really impressed Suzy and I. When we got home my son asked me if I thought he could get a good deal like that so I brought him in to see Keith a few weeks later and it was the same song second verse! Aaron drove out in a Mitsubishi eclipse along with an extremely affordable payment that he is ecstatic about. All I can say is fantastic job to Keith and the whole team. I would add that the gentleman that did the fiance with both Suzy and Aaron was fantastic, sorry I can't remember his name. Interesting side note I bought my first car right there back in 1974 when it was Gator Chrysler with "Big Joe Brett". Keep up the good work.
Chris Cardinal
Jan 4, 2015
The transaction was quick and simple. We got a good amount for our trade and got what we believe is a great price on a 2014 Dodge Grand Caravan. This was our 2nd car purchase from Gator and our family will continue to buy from Gator. We love the family atmosphere. Our salesman Steve Mazer was down to earth and super friendly. He gave me straight forward answers and did not over promise anything. We spent more time moving things from our old car to our new car than we did waiting on Joe Jr. and the finance department it was so quick.
Kenmar
Jan 3, 2015
Very pleased with the overall experience at Gator Jeep. Especially our salesman Steve Mazer. He made the whole "car buying experience really painless. Thank you so much - love my new Jeepster. Also a shout out to Stephanie Robaina. Marcia Miller.
Medic9717
Jan 2, 2015
I found a vehicle online and sent an inquiry via the website. I received an answer within 30 minutes from Barbra Scholten with a price that was beyond reasonable!! I went down and test drove the vehicle and figured that's when the true "price" would come up. The price changed a whopping $500 since I didnt finance through Chrysler, but she found another rebate to offset that one so it stayed point on. Unlike the Ford dealer up the street that made a $5k mistake in the figures? It took less than 20 minutes for them to do all of the paperwork, to include the appraisal on my trade, and hand me the keys! Too Easy!!!
Temple
Jan 2, 2015
Richie was very helpful and a pleasure to work with. I feel I got a great deal on my new 2015 Dodge Ram. Both Richie and Joe delivered their promise to me without any hidden surprises. Thank you. I will definitely recommend Gator to everyone.
john
Jan 1, 2015
Barb was my salesperson, she was always very patient with my questions and always returned my messages in a very timely manner. I have never liked new car buying but Barb made this the easiest and stress free experience.Quick shout to Stephanie in finance, another very positive experience and patient with my questions.Very good experience overall !!
Mpeat
Dec 30, 2014
Don was very easy to work with. He was very professional yet down-to-earth and friendly and helped us find the right vehicle for our needs and made us feel comfortable that he had our best interest as a priority. Thank you Don and thank you Gator.
Anita
Dec 30, 2014
I dreaded the thought of looking for a new vehicle and dealing with salesperson. That changed as soon as I spoke with Debbie Patton. She was wonderful...very easy to talk to. I originally called to look at a different vehicle and it had sold. She told me about a 2014 Jeep Cherokee Sport that they just received. I went in the following day and it was right there for me to drive. Debbie was friendly, down to earth, and did not pressure me into buying the vehicle. She gave me a great deal and Maryann Higgins, Finance Mgr., was also a pleasure to deal with in financing the vehicle. I will only use Gator from now on.
Bulya1
Dec 30, 2014
My salesman Lev Lewis was super nice and patient with me. I test drove a few vehicles Saturday Dec 20 and he checked in twice over the following 6 days over the phone. No pressure tactics but a nice easy going selling style. I returned to the dealership Saturday Dec 27 to see the price reduced on one of the vehicles I really liked that morning. Lev and I took it out for a longer test drive and I made the decision to buy the car. From there everything was smooth paperwork was quick had to wait a little on finance manager but I understood as this is the busiest time of the year for vehicle sales. We finished the financing and my car was waiting all clean and shiny!
Dale McMillen
Dec 30, 2014
I purchased my vehicle a couple days ago with Debbie at Gator and I was truly amazed and blown away at the level of service she delivered. It really was a no stress, no drama experience, everything was quick and easy. Thank you Debbie and your staff for helping making my first-time car buying experience an incredible experience. I will definitely be a repeat customer in the future.
harlie1353
Dec 30, 2014
Traded in my 2014 Dodge Dart Limited for a 2015 Chrysler 200S. The Dart was too small, and never got used to the 4 cylinder engine. Richie was able to get me the model I wanted and did it in record time! He new all the procedures necessary to get me through the dealership without a hitch. Great bunch of friendly people at Gator. This is my third Gator vehicle, and I love these guys. GATA GET TO GATOR !!!
Gator
Dec 29, 2014
My husband and I bought a used car from Gator. Matthew Dabrovolskis, our salesman, helped us with all our questions in a friendly and no pressure way every step of the decision-making and purchasing process. The whole experience at Gator was very positive.
bowman
Dec 24, 2014
We staretd our experience by working with Barbara Scholten. Barb as we now refer to her, is hands down the best car salesperson me or my wife have ever dealt with. Stress free, no pressure, fun, motivated to give us the attention and vehicle we wanted. She is without a doubt the best! She walked us through the process, helped us decide which vehicle was best fit for my wife and was pleasant the whole way. Barb kept us informed of the manufacturing process, where the Jeep was in the system and finally the estimated delivery date. When it arrived she sent us pictures and told us to come and get it. The pick up process was even easier. She had the paperwork ready, we signed with finance and were on our way in under an hour!!! It was awesome. The next day Barb called my wife to see if she had any questions or needed help with anything. That to me is above and beyond customer service. I applaud Barb!!!I will never buy another behicle anywhere else except Gator Jeep and Barb will be our rep. They are the best in the industry, with kudos to Barb!!!
Janice Purvis
Dec 24, 2014
My husband and I bought two new vehicles in August of this year. Unfortunately they were not from this dealership. Gator has excellent customer service and fair prices. Our salesman, Carry Westmoreland, was awesome every step of the way. I would definitely recommend this dealership and especially Carry to anyone looking for a new vehicle!!
bev
Dec 23, 2014
Dave Wintermyer sold us a new Dodge pickup truck. He did a great job and we were happy to work with him. This was our first purchase from your dealership. We will be buying a car on our next visit. Thank you again for a pleasant experience. bjm and jm
JandC
Dec 22, 2014
Buying from Gator was a great experience. I would recommend them to anyone! I am loving the new car and look forward to future business that I can offer Gator.
Medicgirlie911
Dec 22, 2014
Excellent customer service! From the moment we stepped foot onto the lot till we drove off in our new car the service was wonderful. I can't thank you enough for helping me buy my son a car. Thank you for everything :)
MJ
Dec 22, 2014
The buying experience we have had is incredible. Just took delivery of our second Jeep from Gator. Barbara Scholten made the experience a hassle free purchase once again. Not only does she know her vehicles she is a no pressure sales person and that makes all the difference in the sale for me. This is the best dealership I have purchased vehicles from.and my eighth I would highly recommend Barbara as your go to person, she makes us feel like family and the purchases have been stress free. Thanks Gator for doing such a great job!
taymichelle94
Dec 22, 2014
I went into the dealership thinking that I was going to buy a used vehicle, but found that it wasn't what I was really looking for.
Doug
Dec 21, 2014
The experience or gator was like my last one. Very friendly staff, quality vehicles, great pricing and the most important aspect of the deal ,the staff. Eddie was very noligable for the the ram and very friendly. Thanks Eddie, and a very thanks to Joe Kelly....Happy Holidays, The Maruzzella Family
Mark
Dec 19, 2014
From the moment I entered the lot till I left with my caravan I was impressed with the friendly and honest attitude and professionalism of my salesman Don and all the people I interfaced with through out the purchase process. I never felt that anyone was insincere in how they interfaced with me. A pleasant and enjoyable purchase that I have not experienced in a long time when buying a vehicle.
augieallenii
Dec 18, 2014
The whole team at Gator was great and friendly. My wife and I went with our two kids and everyone was understanding of two little ones running around while we worked out a deal for our new van. I can not say enough about Don, he was friendly, attentive, and a lot of fun with the kids while we waited. I will make sure to recommend him and Gator to all of my friends and clients!
carolyn412
Dec 18, 2014
Everyone was really friendly, our salesman Chris Browne was friendly ,courteous and most of all explained everything we needed to know to purchase our Dodge. When we are ready to trade again we will surely Call Chris.
sunflowergrl529
Dec 17, 2014
Barbara made my most recent car buying experience so easy! She was knowledgable, but also very friendly and made me feel at ease. I also feel like I can call her with any questions I may have. She really cares that her customers are happy and stay that way!
Underh2oguy
Dec 16, 2014
This is the third car a have purchased from Gator. Will always be my first choice as long as Chrysler keeps making the kind of vehicles I want and need. (Bring back the PT Cruiser!!). Main reason for coming back is my salesperson, Barbara Scholten. She is very friendly, professional, and makes the buying experience smooth and seamless.PS: Is there any tire manufacturer out there that can make a perfectly round tire?
GwendolynA
Dec 16, 2014
Dennis Miller, our salesman, went as far as finding the color we wanted from surrounding dealerships to make sure we were getting the vehicle that would make us 100% happy. The entire staff is gracious and friendly. A nice experience all around.
M32955
Dec 16, 2014
Found a Ram truck on their webpage and requested a price quote. Barbara emailed back within a few minutes. I stopped by to look at the truck I was interested in and instead found a truck on display that I loved 1000 times more BUT it was out of reach as far as price range. So, I decided to think on things and not rush. Just for grins I emailed Barbara about the truck I loved and to make a long story short, I am now driving that truck. She made me an incredible deal and made it work for me financially. It was a great experience and I now have a truck I never thought I could afford. The experience was so good that I took my wife back 2 days later and she drove out in a Jeep. Again, a great experience. There was a little issue with her Jeep a couple days later and I texted Barbara and she told me to bring it in. My wife stopped by on her lunch and Barbara immediately took it to service and they took care of the issue and my wife was out the door in 10 minutes. I have dealt with countless dealerships over the years and purchased many vehicles and I can honestly say that this was by far the best experience. Barbara is fun and works with you every way she can and she truly made it a great experience.
grecomarie
Dec 15, 2014
Our experience was wonderful from start to finish. Your salesman Mr. Mezek was the reason we purchased the vehicle. Excellent experience ! I would recommend Mr. Mezek to anyone looking to purchase a vehicle.
Kleeper987
Dec 12, 2014
One of the best vehicle buying experiences I've ever had from Sales person to the finance department (including the service department when I had vehicle serviced in the past). This is the dealer to go to for your next vehicle.
tamekaargo
Dec 10, 2014
I saw the car I wanted on gator.com. Someone emailed me within an hour. My salesperson was awesome unlike other dealerships that I visited. When I went to test drive the car the car was ready when I arrived. There was one issue with the car and they handled it with no problem. I would definitely buy another car from gator.
svtcarl76
Dec 8, 2014
The experience my wife and I had at Gator was amazing! It was all because of our salesman, Don Esindu! We knew what we liked, what we desired, what we could afford and Don made it happen! This was our first, new car buying experience and we will never forget it! Thanks again Don & Gator!
vlcousins
Dec 8, 2014
Worth the hour and half drive to purchase my vehicle, working with Debbie was so easy and stress free and Stephanie was awesome as well. You all give a good name to car dealers.
Kristina McNatt
Dec 8, 2014
Chris was so helpful! He was honest and worked me a good deal. He wasn't a typical sales man, he really paid attention to what I wanted and what I was willing to pay. I love my Jeep and I wouldn't have bought it anywhere else. His co-workers were just as friendly. Overall, it was a great first car buying experience!
nwdrisco
Dec 8, 2014
I did not end up buying a Chrysler, but wanted to provide input on the salesperson that I dealt with while evaluating the Chryslers. His name is Don Esindu and he is a great salesman. I stopped by the dealership on 3 different occasions with a good month or more between visits. Each time I came back, Don remembered my name, and, remembered specifics about our previous conversations. In addition, Don knew everything I needed to know about the two cars I was looking at buying - Chrysler 200 and Chrysler 300.If I were to be in the market for a Chrsyler, Dodge or Jeep in the futuer, I would definitely look Don up.
Ciaran9981
Dec 8, 2014
Don was awesome went above and beyond should be given a paid vacation so he can relaxe after all the hard work he does. thanks
G Hatfield
Dec 8, 2014
Don was great to work with and he knows his product well he also does great follow up From the first time I visited the dealership earlier. Don is very friendly. has great people skills.
Donald Long
Dec 6, 2014
This is my second experience at buying a vehicle at Gator.I was so happy and satisfied with my first purchase almost 5 years ago that I knew I only wanted to go back to Gator and let me tell you it was awesome.Our Sales Associate KEITH CONDATORE by the 3rd car we looked at had became that best friend from high school who was as exited as we were which gave it a very relaxing day of car shopping.Once we picked the one we liked it was off to see Mary Ann who I beleive to be the best in the Brevard for auto financing again it was as easy as 123.I myself and my family would like to say you 2 are amazing at what you do and Gator is lucky to have both of you.
Ztm123
Dec 5, 2014
Mike did great in helping to make sure we left with the car we wanted and at the price we wanted. Very pleased with all the service
DescendantOfPicasso
Dec 4, 2014
I felt like they were like family. They are all amazing people and provide great service. They always answer the questions I have even if they are a lot. They always help me out when I have doubts about anything. I would highly recomend this dealership to friends and family.
Durango2014
Dec 4, 2014
Our experience at Gator was wonderful.. We dealt with Rick Hoskins for approx 2 months due to the complications of our purchase! He was very professional and patient due out daughters special needs and trust!! I would highly recommend this dealership and salesman to anyone!! Thanks Rick & Gator!! We look forward to dealing with you for our Durango service and future purchases!
dforeman
Dec 1, 2014
Just wanted to relay that my experience with the Gator Automotive Group in Melbourne far surpassed my expectations! Everyone at the dealership was friendly, and truly made me feel welcomed, and my business appreciated.I would especially like to thank my salesman, Lev Lewis, for his diligence and patience with me throughout the process. Mr. Lewis truly earned my respect as a professional committed to accommodating my needs. Lev was an absolute pleasure to do business with. I cant thank him enough for everything! I not only have a great new car, but I also feel like I made a friend in the process.I hope that the Gator Group considers Mr. Lewis a valued member of the Gator Team because he is a huge asset to the dealership!
leonandpatti
Dec 1, 2014
Matthew was great. Explained all new features. Scott was great. It only took two hours and we were on our way. Fastest we have ever made a new purchase.
krfoye
Nov 30, 2014
Lev got us into a great truck at the price we wanted. Lev showed us trucks. He did not make us wait. Awesome ecperience at Gator
elfoster
Nov 30, 2014
My wife and I were so happy with the Customer Service and overall experience we received with Debbie Patton, that after purchasing a car on Friday (Honda Accord), we called her back and bought another car on Saturday(Fiat 500L Trekking)! She really made the experience painless, and was very patient with all our questions.
cbursk
Nov 29, 2014
This is the second time I have worked with Barbara Scholten at Gator in Melbourne. You should definitely seek her out if you are in the market for a new vehicle. We first met her 2 years ago when we were looking to replace our 10 year old Town and Country. We were also considering the Toyota Sienna and had just been at the local Toyota dealer. Barbara made us feel very comfortable and showed us a few of the T&Cs that were on the lot. At no time did we feel like we getting a run around, just straight forward answers, with no pressure. It really sealed the deal for us and we made a purchase that day. We recently were in the market for new car and were very relieved to learn that Barbara was still working for Gator. We were not sure what make and model we wanted though. Barbara listened to us describe details about what we wanted in a new car and then showed us several different models to consider. She was very patient with us and explained the variety of different features each vehicle had. Like before - straight answers, no pressure. We did some comparison shopping at the local Ford and Mazda dealers but in the end kept coming back to Barbara for assistance. In the end we decided on a new 2015 Dodge Journey Crossroad, a car that hadn't even been in my original list, but once Barbara showed us all the features and what a value it was, it just stood out from the others. We've even purchased it sight unseen since the model with the features we want is still on the way to the dealer! As I said in the title, this is the 5th car we've purchased from this dealer. We've consistently had the best buying experience and felt we received the best value for our dollars.
gardinerwesley
Nov 29, 2014
I am so excited about my new car!!!!!! I flew all the way from Atlanta GA to purchase my car from My salesperson Richie Infurna . He was so very kind and attentive to me. As a matter of fact, when I drove up into the lot Richie was waiting outside to greet me. He came highly recommended by my family member. He even made it possible to have my car delivered to my front door!!! He went above and beyond to make sure I was satisfied. Richie is impeccable with his word and a man of great integrity! Thank you so much Richie I just love my new car!!!!!!??
annaken
Nov 28, 2014
We always dread the car buying process but Dave Wintermyer actually made it a pleasant experience! We really appreciated his no nonsense,laid back style. Joe Kelly was a pleasure to deal with too. We highly recommend Dave and Gator! Keep up the good work!
mwohlstein
Nov 27, 2014
The experience was good and the people I interfaced with were all customer focused. I would definitely do business with you folks again. The car is great so far.
Lessor
Nov 26, 2014
My husband and I worked with Lesa Fields who we found to be exceptionally honest and hardworking. Being new to the job she did not know all the answers to my questions but readily admitted it and went off in search of the correct answer. I knew the exact car I wanted and how much I could afford to pay for it. It wasn't in stock but a great effort was made to locate one and I picked it up yesterday. It is perfect!
paddlefish
Nov 25, 2014
Chris Browne provided outstanding sales service without unneeded sales pressure. His manager worked with him to get the features and the vehicle I needed without trying to pressure me to buy something else off the lot that same day.
avenger3
Nov 25, 2014
It was great working with Don. He wasn't pushy. He gave my husband and I time to discuss privately and he took the time to listen to our needs.
crosslinsherri
Nov 25, 2014
Our experience was made so easy with the help of Dennis. He listened to what we wanted and delivered.....excellent customer service! Perfect car found!
Adam3931
Nov 24, 2014
Excellent experience working with Barb, She is the definition of customer service. My experience with Barb has earned Her and Gator my repeat business. I will highly recommend Barb as a sales person to anyone in the market for a new vehicle.
paul.noll
Nov 24, 2014
I have brought my 2014 Dodge Ram 5500 here since it was brand new. I am told that this is the only dealer in Brevard County that can work on it. Since it has been new, I have complained about an issue with my brakes making a high pitch squeaking noise. Every time I have brought it in to the dealer I am told that there is no time to look at it or that the Diesel tech wasn't in. I was told not to worry cause brakes are covered under the warranty. Now my truck has 30K miles on it, and I brought it in for an oil change, and once again complained about the brakes. I was told that there is a recall and they need to get my truck in. I was given an appointment two days later, and told that they would look at everything at one time. After dropping the truck off, everything that I needed help with I was told was not covered under warranty. The brake issues would have had to have been addressed prior to it turning 12K miles, even though I have complained about the issue since the truck had 30 miles on it. They told me that they do not have the equipment to work on a truck as big as mine, and that there was a $24.95 charge to inspect my brakes. I asked to speak with the shop manager, and I was told he would call me back. It has been a week and I still haven't gotten a call back yet. I am confused as to why they would take my vehicle in, and then charge me for an inspection on something that they are not capable of working on. I am a very loyal Chrysler/Dodge customer, and I can tell you this dealership is HORRIBLE!
Bonnie Hastings
Nov 23, 2014
Dennis was outstanding in his role with the purchase of the 2014 Dodge.My only disappoinent is with policy towards Veterans of the Armed Forces by the dealership and/or Daimler Chrysler. A veteran is a veteran whether active duty, retired or whether they did one contract and decided not to re-enlist but they were honorably discharged. I am that veteran and by taking that stance your negating all who served as of their service and sacrfificed were less than those presently serving or ones who retired.I am a
Brilliant Star Caliber
Nov 23, 2014
We did a lot of research on the next car, and Jeep Grand Cherokee and Gator both came to the top of the stack as we eliminated options. Barb Scholten also received a lot of favorable and verifiable reviews. We called her and arranged to see and drive a new 2015 GC the day after it arrived from the factory. We were welcomed by every person working at the dealership as the morning progressed. Barb was as upbeat and forthright as she sounded on the phone and as her reviews had indicated she would be. From the test drive through closing the deal, it was clear she was there to help us, not sell us. (The GC sold itself.) The price was below our "No" line, and we left with our new vehicle and a new friend just a few hours after arriving. Go To Gator; ask for Barb is our bottom line!
hebert6177
Nov 22, 2014
Debbie and everyone I dealt with made me feel comfortable. Very honest and upfront people. I will be looking forward to my next purchase from them.
verysherry
Nov 22, 2014
My 4th Jeep and I love my custom Cherokee Trailhawk. Gator has met all my expectations so far. I hope they continue at the level of customer service they currently provide.
mikeyo10
Nov 22, 2014
Laura Prodell is a real sweetheart. She makes having your car serviced enjoyable. She has a smile on her face and makes you feel appreciated. Very happy with Gator.
Ronald Hayes
Nov 21, 2014
Thank you Mike for all your help in the purchase of the Ranger. You were able to stay within my budget and it was a pleasure dealing with you. Thanks Again Ron & Bonnie
Donnacolns
Nov 21, 2014
Dave did a great job during the whole process. Will definitely use him again when we need another vehicle. Service department was also great yo work with.
Coco1960
Nov 20, 2014
Thank you Dennis and Stephanie for making the buying experience a quick and easy one! Our visit to your dealership was very enjoyable last sunday.
CoralynHill
Nov 20, 2014
A month ago the electric seat in my Dodge Ram 1500 quad cab stopped working. I went to 3 places to get quotes to fix it. Each of these other dealers told me that I would need to replace the unit, which would have to be ordered. Cost of approx $400+ to replace. Then I went to Gator Chrysler, they looked at it, and charged me 72 cents for a fuse! That's all it was! This week I went shopping for a second car. Went to every dealership in Melbourne and up on the 520 on Saturday. Sunday, went back to Gator, who had the best cars, and bought a Dodge Challenger. Awesome car, awesome price, and Dennis Miller pulled it off for me. My credit sucks, and he still got me a GREAT Deal!
BetTed007
Nov 19, 2014
Scott Rhodes and Jim where Fanastic with my parents. They both made it so easy to purchase the Van. They went the extra mile with Guest Service.
Randy Garten
Nov 18, 2014
Our experience was good this was the second vehicle we have purchased from this dealership and will go back again. I only have one complaint not just with this dealership but with all dealerships, dealer fees they are part of the purchase price that no one talks about until time of signing which I think is wrong. Everyone needs to make a profit I understand that but why not add dealer fees into the purchase price so the customer knows where he stands.
DKusa
Nov 17, 2014
We totaled our can and were on the hunt for a new car. We tried two other dealerships, both were unfriendly, would try force us into cars we didn't like or outside out budget. We were fed up with the specific dealership brand and decided to try Gator Chrysler Dodge Jeep Ram. Matt greeted us immediately, was very friendly and listened to what we wanted. He was more then patient with us and when we decided we didn't like a car, he immediately forgot the car and moved on to another. I felt no pressure to buy, or to make up my mind, Matt was the up most helpful and made finding a new car a great experience. I would recommend this dealership and Matt to anyone who asked.
BoughtVet
Nov 15, 2014
We had a very pleasant experience purchasing a used vehicle. Dennis Miller was very professional and friendly. We are very happy with the deal. The car is extremely clean and a good value.
catherine.h.reynolds.7
Nov 15, 2014
The whole experience from start to finish was great. No pressure. The staff went the extra mile to make sure we were satisfied. I would highly recommend your dealership to my friends.
Mary Sparkman
Nov 15, 2014
Words can't explain how happy I am with my Journey! I had been to several other dealerships before going to Gator and I always felt rushed, pressured, and would walk away shaking my head. Then I met Barbara at Gator! She was so patient, explained everything, and honest about what car would be realistic for my price range vs. my needs. I have never had car payments before (always bought my cars outright) so my anxiety was really high. When it came time to sign the paperwork, I met Joe Jr. and he was so calming. He explained everything, answered all my questions, and made me feel at ease. For the first time, I was told to call if I had any questions, and I truly felt like they meant it! There is NO other dealership that compares, period.
Russ1929
Nov 15, 2014
Came in for a oil change in a 2010 Ram, left with a 2014 Ram! I think it was a pretty decent deal, I'm satisfied
Joe McLellan
Nov 14, 2014
Can't say enough good things about my experience as a whole. From the purchase process to the service I've received on my 2 visits so far. Very friendly, knowledgeable and professional. Love my Jeep and Gator Chrysler, y'all are awesome on every level and I can't say thanks enough for everything and everybody that I've dealt with.
johnm56
Nov 14, 2014
always get good service at gator chrysler. mike deitch always takes good care of me and goes out of his way to be sure i understand everything.
Paulruble11
Nov 14, 2014
I have bought 2 vehicles at Gator in the last 3 months, and our salesman Dennis Miller was excellent, very enthusiastic, knows his product and always makes us feel like part of the family.I love my new Grand Cherokee, and am looking forwrd to the road trip to Tennesse.Great job Dennis, you are now our only salesman.
Playspacedave
Nov 14, 2014
Great Customer Service, will buy there again. This was the best experience I ever had buying an automobile. Rick worked head over heels over every person working while and during my visits. He is a consummate professional. Complete, correct and on time.. A true professional.
jean.lewandowski.5
Nov 14, 2014
Went in for an oil change - wanted to look at new Journey's but not much inventory - Richie suggested a Jeep Cherokee - tried it - liked it - bought it - thanks Richie!
bmpopow
Nov 13, 2014
My husband and I purchased a beautiful new white Jeep a few months ago. WE LOVE IT !I recently went in for the scheduled oil change and tire rotation, and was very fortunate to have Laura Prodell take care of the paperwork. She is efficient, VERY FRIENDLY, and very knowledgeable about her job. GATOR is very lucky to have her in their employ. Within the next few weeks, we plan to visit GATOR again in search of a quality used vehicle for my husband (HEE-HEE, I get to drive the new JEEP). GATOR is now our dealership of choice, and we recommend them to anyone looking for good, honest service! Thank you GATOR. Thank you Laura!
Diane Jeep
Nov 13, 2014
we have wanted to buy a jeep for some time, Denise Miller was was our sales men, he was so knowledgable about the Jeep sport ,we had no idea about the roof he showed us the advantage of both soft and the hard top, any way Denise was the BEST SALESMEN I have ever had , he came right out to greet us with a smile on his face he was fun and and fast and new his product so well if we did not want to buy a Jeep we would have!!!!!!!!!!!! We love our new Jeep and our salesmen,
Julie3838
Nov 12, 2014
Awesome experience and great customer service. Very friendly environment. Would definitely recommend them to anyone. They are a good group of people. Will be back for more.
Kwicki2229
Nov 11, 2014
Best experience ever! My Salesman Dennis Miller made me feel more like one of his family members then just a customer! The Owners even took the time to check on me to make sure everything was great. From beginning to end the entire experience was the best I've ever had at a dealership!
RickyCM
Nov 11, 2014
This was the best experience I ever had while purchasing a car; Debbie Patton was awesome and very patience. I did not experience any of the stereotypical salesman pressures, car dealers are known for. No chasing after, no invasion, no waltz and dance. These are traits I dread when looking for a car. Debbie allow me to approach the whole thing under my own space and terms. I could not appreciate enough her discretion. And when it came to the final paperwork process, she was all diligence. I drove from Miami and I will again for my next car, or my friend's, or family's.
DEJ
Nov 11, 2014
We have been looking for a truck for about 3 months. Spoke to many a salesperson. Dennis made the difference for us. Dennis Miller is a very pleasant salesperson. He was very conscientious about helping us meet our needs. I have already mentioned your business and the staff to some of my friends. The 8 hour round trip was well worth the drive. Dennis was very prompt and informative with whatever I asked him. Lori and I highly recommend your company and staff. Thank you for the service. This is my 4th Dodge diesel and you will see us again. A very big thank you to Dennis Miller, Joe(Finance dept) and your staff. Sincerely, Drew and Lori Jorgensen
racer88jr
Nov 9, 2014
Our Salesman Eddie Otero went through alot to sell us a car and in the end we were very pleased and satisfied with the way the whole experience went. Eddie went above and beyond to make sure every detail and questions were taken care of in a professional manner. he went above and beyond explaining all the details with the Jeep we purchased. even helped program our phones to the jeeps bluetooth. Stephanie in finance and Scott that helped with the financing are also great and professional folks. I would highly recommend Gator Chrysler Jeep to anyone looking for a new or used vehicle. Great Job guys. two thumbs up.
Rick Harris
Nov 9, 2014
Salesman Chris Browne was great. Friendly and made this transaction smooth.Finance took a bit long but was nice to work with. The only gripes I have is they did not offer to fill the gas tank and the automobiles pressure was extremely low on all 4 tires. I am hoping the detailed inspection they quoted me was real when they got the car. (Used)
Yanira75
Nov 9, 2014
I was looking for the car of my dreams and a good deal at the same time. I was so lucky because doing my search in internet and I found the perfect car for me and my budget, thanks to Debbie Patton and Maryann Higgins. They was very helpful and made us feel comfortable. We had a good time at Gator with Debbie and all the staff. It was an awesome experience. I'm in love with my Volkswagen Beetle. Thanks to all the staff for helping us to achieve our goal.
smithno
Nov 8, 2014
Barbara Scholten had the van we asked about waiting when we got there. She was knowledgeable about the features of the van and even helped pair my phone with the Bluetooth in the van. Everyone we dealt with was friendly and helpful!
Fledag
Nov 5, 2014
I would highly recommend Gator Chrysler. I've been coming to them for about 18 months for all my automobile needs since I first moved to the Melbourne area. Everyone I have worked with has always been friendly and approachable. I've never felt "talked down to" by any of the service advisors. I was particularly pleased with Laura Prodell's attentiveness and ability to answer all my questions. I've come to Gator Chrysler for regular maintenance and repairs, including body work. All my experiences have positive.
Elizabeth Seidler
Nov 4, 2014
My salesman was Dave Wintermeyer (Big Dave) he was very professional and helpful in finding the Van that I wanted. I would recommend Gator and Dave in working with you to find the vehicle you're looking to purchase. Thanks Dave.
Healthyones
Nov 2, 2014
Steve Mazer offers excellent customer care. We would recommend him to other friends and family looking for a new or used vehicle. He has integrity and salesmanship all together. Thanks Steve for helping our family!
mrencore14
Nov 2, 2014
Once again Gator has shown me they are the most organized dealership I have ever dealt with. There were multiple issues with my vehicle which was discovered during my last routine oil change. They were both time-consuming and we only have one vehicle in the household. Laura Prodell was very instrumental in keeping me informed of the techs process and minimizing any inconvenience to me. The job was completed earlier than expected and my van is running fine again.
NETTYBURCH
Oct 30, 2014
I bought a 2015 jeep wrangler from gator . My sales person Don took time to find out what i was looking for. He found the perfect jeep and payments i could handle. I would highly recommend going there.
kaycee49
Oct 29, 2014
I have never had such an enjoyable time buying a vehicle in my entire life Lesa Fields was the sweetest salesperson not pushy just made the whole adventure very exciting. I wanted one of these cars for a long time I thought that I got a good deal Lesa Fields made it all so easy for me couldn't ask for anyone more knowledgable about the cars or be more accomadating about the finance part which I always hate. Jeff was great at trying to make me happy and it worked MaryAnn in the office was awesome also this is by far the friendliest dealership I have ever visited I tell everyone about Lesa Fields and the rest all made me feel special, Thanks and Kudos to a great Dealership.VERY SATISFIED CUSTOMER!!!!!!!!!!
mikedb26
Oct 29, 2014
Most everyone does not enjoy the car buying process, that especially goes for me. Plenty of dealerships, plenty of salespeople in my time on this big blue marble of ours, I loathed the whole process. Not anymore! I went in to look at a used Terrain, drove a new Cherokee, ended up buying the Terrain. Not because I didn't like the Jeep, I had my mind set on a Terrain. I pulled into the lot and that's when I met probably the best salesman I've ever encountered, Don Esindu. There was not a hint of "buy the Cherokee, look at this, run the numbers on that, new is the best way to go", none of that kind of stuff. No pressure of any kind what-so-ever. I actually had a good time, we laughed alot, talked alot, Don listened to what and why I was looking at the vehicle I was looking for (Terrain). I didn't plan on being there for the amount of time I ended up being there, most of it was not car talk, just talking in general. Planned on looking at the Terrain, then leaving and doing more research and looking around. Ended putting in the credit application, letting them know my situation, the numbers I was shooting for and so on. In the end got the vehicle I wanted, not the payment, but that wasn't any fault of theirs, it is my situation and I own it. Had a blast and actually can call Don a friend, very comfortable , for the first time ever at a dealership. How often can anyone say that.
patriotben
Oct 29, 2014
This is my 5th car in 15 years - ONLY place to go for a new car.Service counts! And I've ALWAYS received good service.
charleschp3
Oct 29, 2014
everything went smooth thank you the tag on site was great also the insurance right there wass nice letting me leave my car there for a couple days great thank you
dfcorley
Oct 29, 2014
We worked with Matthew Dabrovolskis to find a good clean used car and he was very helpful finding the car that worked best for us, then worked with us to get the deal we could afford. We will be back and ask again for Matthew. He was excellent. Wanted to also mention that Maryann Higgins, the Finance Manager, got us a great loan rate and was very helpful in recommending an extended warranty that we don't normally buy. It really was a good deal and she gave us extra time to consider it. We decided to purchase it. Thanks again!
Abbey168
Oct 28, 2014
Buying a car with the help of Barbara was a pleasant experience. The best one we have had in buying a car. We would recommend Gator if you are looking to purchase a vehicle.
Wade1111111111
Oct 27, 2014
Very happy with purchase, and Keith's help. It Was a fair deal on clean used vehicle. They were friendly and fair while putting the deal together.
time for a new dealer
Oct 25, 2014
4 visits poor service each time1 st time I paid for a detail including waxing the car was not even washed properly2 nd time I came for a free detail to make up for my last visit again the car was not only not waxed but not washed properlyComplained to dodge corp and service manager lied to dodge.3rd visit the nut that holds down the spare tire was crossed threaded, I sat for two hours, tech left tools in my trunk, was told parts would be in, in 3 days I was never called4 visit called about parts from visit 3, was put on hold for serviceafter waiting 5 minutes I got in car and drove to dealer, got the parts, installed them myself, and drove home, still waiting on holdservice manager is aware of poor service but does nothing to correcteach time I was there other customers were complaining about poor serviceI will not go back to Gator
TracyCrook
Oct 24, 2014
I have always hated buying new cars but coming here has changed that. Between the nicest sales man I have ever had the pleasure of working with to the amazing deals on good reliable vehicles. I wont go anywhere but to Gator.
lindashampney
Oct 23, 2014
It was an easy experience. Usually I detest having to deal with car salespeople as they are usually very pushy. Dave was very friendly & we did not feel pressured. Told him about the window on passenger side & he said to bring the vehicle in anytime.
sarah.m.bowen1
Oct 20, 2014
It was a great day! It actually felt like a family day with my husband and kids barbera was so sweet we had fun she's so looking out for me! I know she gave me a great deal. The weather was perfect I enjoyed the experience so much! The outside seating was shady and breezy all the people around were smiling. Mike brown and Stephanie were awesome too! Thank you I love my car!
Mark Blottie
Oct 17, 2014
My vehicle trade in along with incentives exceeded the KBB expectations (I like to keep my vehicles in excellent condition and I did really like my Durango). I had to make a determination for reliability since I take care of 3 Families and the sales and service both went out of there way to make the experience as painless and professional as possible. The sales person (Dave W. a.k.a. Big Dave at 6'9" tall) had 100% product, policy, and sales process knowledge for me to rate his service at excellent on all evaluation factors (don't lose him) is an honest rating. The Service Department and Technicians provided excellent service and care through the last two week process dealing with a complex electrical computer issue my existing vehicle developed during a very stressful Family time and their knowledge was 100% on the money based upon my consultation with associates at a corporate level specific to Dodge product design which as a Team (Dodge) helped me make the right determination to secure a new vehicle to meet my needs. I was very demanding on them yet polite since I have advanced degrees in electronics, optics, and communications for space and military applications. They did have all the right answers and knew the product at the excellent level again as a Team. Enough said tonight - You have a great team here I will be a returning customer for as many years as possible.
smccreary10
Oct 14, 2014
My daughter and I recently bought two cars from Gator Chrysler Dodge. My salesperson was Don Esindu. From the moment we walked into the dealership, Don took care of us. We actually walked out of there very close to what we had decided to pay for the vehicles. Don was patient, knowledgeable and kind. He introduced us to a team of professionals that worked with us to get exactly what we needed. My daughter and I thank you Don, you were truly amazing as were Mike at Fiat and Stephanie in Finance. Thank you all for making 'buying cars' fun!! Definitely the best experience we've had with any car dealership. Thank you Don and team once again. We will gladly recommend this team to anyone needing a good vehicle at a good price with a team of professionals. Great experience.
backdraftlt
Oct 13, 2014
I recently purchased a 2014 Jeep Grand Cherokee Limited. I received a fair price for my used vehicle and below the MSRP for the new vehicle. My salesperson was Barbara Scholten and she was great. She was very knowledgeable and wonderful to deal with. I am very happy with the service I received from the dealership.
brittany.ratcliffe.7
Oct 10, 2014
Dennis was an awesome salesperson. He was patient in my buying decision and helped me review my options. He went over everything in detail and was very knowledgeable. I'm confident in the choice of car I got thanks to his help. I highly recommend this dealership and Dennis as a salesperson.
Sloane Winnett
Oct 6, 2014
Mike - You and your team were amazing to work with. I'm so happy that my daughter-in-law literally came to my office and made me go to the dealership with her in order to meet you in person. I'll certainly recommend you to everyone I can. Thank you for making this an easy process, You and Maryann both ROCK!!!
Bettydunn
Oct 4, 2014
I have purchased 2 cars in 3 months from Gator, and I'm more than pleased, I'm down-right excited over the friendliness and the great deals on both my cars!!!!! Richie Infurna is the best! He is service before, during and after the sale! I like that. Richie communicated with me every step of the way on the deal, and then took the time to help me with the built-in intelligence on my 300 C, 2014. Richie can get it done!!!!! Thanks Richie, and Joe for the great deal and service I receive, time after time!!!! I'll see you soon when my sister comes down to visit from GA, and buy a new car!
shannon1031
Oct 2, 2014
I contacted many dealerships in the last few weeks while looking to purchase a new vehicle. I had salespeople calling me at all hours nonstop, actually irritating me. Barbara Scholten contacted me in response to my email....patiently waited for me to call her back...and then set up an appointment for me to come in. She was not pushy, but definitely followed up with me timely and in a professional manner. Working for an insurance company in claims, I deal with dealerships on a regular basis. I can say I have never felt more comfortable and at ease dealing with a car salesman than I was with Barb. She definitely knows hope to build rapport with her customers and relates to them on a personal level. It was actually a pleasure to deal with her. Thank you once again for the outstanding customer service! Word of mouth travels fast....especially in my line of work. I cannot wait to recommend Barb and the staff at Gator to my customers in need of a new vehicle. :)
edrivera69
Sep 29, 2014
I went car shopping with my son at Gator Chrysler Dodge Jeep Ram last Friday to look for a new vehicle. We were greeted by Dave Wintermyer, who made us feel comfortable at the showroom, he showed us around and guided us through the available cars there.I must say that this was my best car shopping experience ever. The salesman was very informative and he was answering all my question patiently. He was explaining me the difference between buying or leasing. Nowadays, it commonly seen that car salesmen just dont do enough good job and their only objective is to get money out of your wallet. But, salesman like Dave delivers an incredibleservice and gives a very pleasant experience. We will be coming to your showroom for the years ahead.
bamboodragon
Sep 28, 2014
I went to Gator's trade lot on Palm Bay road looking for a used hatchback. I didn't want something huge, and due to financial constraints, I needed to stay within a certain price range. Other dealers had told me I wouldn't find anything in that price range that would be good quality. I contacted Debbie, the trade lot sales lady, and went to see her. We looked at a couple of cars, one too small, the other too big. As if by magic, their dent repair man pulled up a PT Cruiser that had everything I was looking for, in very good condition, low mileage and was in my price range. We test drove it to an auto professional acquaintance, who assessed it and spoke with Debbie about it. I decided to buy the Cruiser, and the transaction was quick and easy. Gator corrected the things that needed attention, and I picked up the car the next day. A few weeks later, one of the front brake caliper cylinders needed replacing--Gator fixed it right away at no charge. Thank goodness for Debbie--she is professional, smart, fair and honest. Every dealership in every country in the world should have a sales lady like Debbie! Steve the manager is likewise a good, honest person, with a keen eye for vehicle assessment. This was the best auto buying experience I've ever had--you gotta go to Gator!
timsanzone
Sep 26, 2014
Thank you Gator Chrysler and Eddie Otero for assisting in the purchase of our new Chrysler 300c. Eddie took great care of my wife and myself and we will definitely be back to see him for our next purchase. Mike Brown also introduced himself and offered his assistance in any way we might need it. Great Job Gator, and keep it up!
vslmal
Sep 26, 2014
It was a nice experience and Dave was very professional and accomodating and very helpful . Other dealerships we went to were not so interested in helping find what we were looking for. We went back today to have running boards installed . The service was veryfast and efficient and customer waiting area is very nice and comfortable.
katebsnrn
Sep 16, 2014
When I inquired via the internet, I was impressed with the prompt response and followup. Barbara, answered all our questions and was efficient while being friendly at the same time. I was also impressed with her product knowledge, in short she knew what she was talking about which was a major contributor to our making the purchase without shopping other dealers (which was our original intention).Procedure for submitting review is a pain in the xxx and needs to be changed.
mahljf
Sep 16, 2014
Don was so patient, kind, informative. He made our experience wonderful and we will recommend him to everyone! The manager, Jeff, was also very gracious and worked to give us a great deal that met our budget perfectly! We are so grateful for Gator!
rpwellbrock4
Sep 15, 2014
I had a great experience working with a sales associate when looking for a new vehicle. I worked with James Sadowski. He was excellent, honest, and trustworthy. He did whatever it took to ensure that I, the customer, was comfortable with everything that encompassed the purchase. His co-workers were the same, and they were always available to give constructive feedback or lend a hand.I was happy with my overall purchase and could have see myself having the same outcome with a different company and/or associate.I would highly recommend by Gator, and specifically James Sadowski. Great overall experience!
acvalido
Sep 13, 2014
They were both very professional and helpful. We called ahead for financing and were approved before we even got to the dealership. The whole process was very quick. Thanks!
dmiskow
Sep 13, 2014
Great service, very customer focused and responsive to customer needs, the entire car buying process was quick, efficient with professionalI would highly recommend gator to all my friends
icummings
Sep 13, 2014
My wife and I are from Orlando, and found the car we had been searching for (for over 3 months) at Gator Chrysler Dodge Jeep in Melbourne through Cars.com. We put in an email request on a Thursday evening, and first thing Friday morning got a reply from Debbie Patton offering to help us out and answer any questions we had. We were able to make the trip out on Saturday to Melbourne from Orlando, and Debbie even emailed and called the morning prior to let us know that the car would still be there for us and we were clear to make the drive.Once we arrived (with a toddler in tow), she and the staff were all extremely friendly and negotiated with us to get us the best deal, and also quickly got us out of there without having to haggle all day (realizing we had a rambunctious toddler that needed entertaining). I would highly recommend Gator!
Blessedlife
Sep 10, 2014
After doing my research, I went to Gator Chrysler to purchase a gently used Chrysler 300. Lynn Clark was my salesperson, and she was everything I like in a car salesperson, and nothing I didn't like. She was very professional, plesant, knowledgable and efficient. She also went above and beyond to finalize the sale. Over all it was a very positive experience. This was not the first vehicle I purchased at Gator, and I expect it will not be the last, either.
GGCAR
Sep 4, 2014
Came to the dealership looking for a Fiat. Keith Condatore was very helpful, non-pressuring and informative. My wife loves the car. The entire experience was very nice.
annheyer
Sep 1, 2014
Thank you again to Dennis Miller and the entire Gator Chrysler Dodge team for a very professional and knowledgable experience in our recent purchase and trade-in.
joejax69
Sep 1, 2014
Great experience all the people who helped were awesome Don Esinou was pleasant salesman I would definitely work with him again thank you Don you were great
Lynda Kodwyck
Aug 31, 2014
Several months ago we visited Gator to look at like-new used vehicles in our price range. We had also visited with another dealership that sold new and used makes and models that we were interested in - and experienced hard sell tactics. My husband and I are nearly 70 and have bought many cars - we don't need hard-sell tactics - and we are from the Live Free or Die State (NH) - we want good and honest answers to our questions - and an interest in finding for us what WE want. We returned to Gator yesterday - we had liked our previous experience with them - and spent a good amount of time with Mike Goycki who bent over backwards to find for us what we wanted. In the end, we bought a vehicle - Nissan Pathfinder - with just 14k miles on it in perfect condition -after trying other vehicles that we thought might suit our needs (towing, low mileage, fun to drive, room, AND within our budget). We thought the Pathfinder was out of our range but Mike and his Manager made "it happen" for us! WE are delighted and want everyone to know that this dealership is a great one to work with. And look up Mike! He works really hard for you - and no hard sell tactics!
Catering0345
Aug 30, 2014
Richie Infurna, went above and beyond again. This is approx. our 10th purchase from Gator Chrysler .We travel approx. 150 miles to deal with them. Tried other Chrysler dealer and they were a nightmare to try to deal with. Again Thanks to all involved in sale of our vehicle . Great customer service, it's keeps us coming back.Joe Kelly the owner is a keeper for sure.
cmurray84
Aug 29, 2014
My experience with gator was very good ant they were very knowledgeable ,easy to approach. The loan officer was well verse and explained what I was singing
synmarie
Aug 28, 2014
Overall experience was pleasant. Our salesperson, Karen was professional, friendly and understood what was important to us. I appreciated the extra time she took to walk me through the vehicle's uconnect system. We will definitely recommend this dealership and specifically Karen to our friends. Thank you, Karen!
jrm82850
Aug 27, 2014
I came to gator because of the employees you have on staff, not because of the products and services. Its the relationships that are made with your staff that helps sell the vehicles. The products can sell themselves, its the Gator Staff that makes it a great experience
kimmy.cicchese
Aug 26, 2014
I returned to Gator to purchase my new vehicle because the first day when I was just looking I met Eddie "O"!! He is the ONLY reason I returned to the dealership to purchase a car. He was so helpful and not the least bit pushy. He was very friendly to my entire family and played with my son and nephew while I was trying to come to a decision!! He went out of his way to make sure I received what I wanted for my trade-in in order to keep my monthly payments within my budget. I would definitely recommend Eddie to anyone looking for a honest, helpful, and genuine car salesman!
Lancetrek21
Aug 25, 2014
My wife and I were amazed at how well everyone treated us. No one was pushy or pressured us while we were there. The sales rep that helped us named Lynn Clark was frantastic. She helped us choice between two town and country mini-vans and found us the one that we are in love with that fits our budget. I would differently recommend any looking for a new or pre owened vechial to shop here and ask for Lynn if she's available!!
stevenjade22
Aug 25, 2014
From the start my salesperson "Big" Dave Wintermeyer was friendly and accomodating to any questions I had. I would definately return to not only the dealership but would seek Dave out as well.
Trouble311
Aug 25, 2014
Went in expecting a used vehicle that was several years old. Got a great deal on a 2014 SUV, low miles and had everything I wanted. Not pushy, and very kid-friendly. I love my Durango. Thank you Chuck!
MCCHostMom
Aug 23, 2014
We had an excellent experience at Gator! We had contacted Barbara Scholten prior to our arrival, and she met us in the parking lot with a big smile and the vehicle we were interested in all ready to test drive. We found a van that really suited our needs. Barbara showed us how the wireless features can be easily programmed. She was super patient with me - there have been so many upgrades to the technology available in the Town and Country, since our last van purchase - I had a lot to learn!! The entire staff was very courteous and helpful. I am so glad we gave our business to Gator - throughout the entire transaction, we felt we were being dealt with honestly and respectfully!
jkotsifas12
Aug 22, 2014
I had a great overall experience at Gator Chrysler Dodge Jeep Ram. I had previously purchased a Jeep Wrangler from them in 2011 and was happy with my purchase. Soon after I got orders to be stationed overseas. I kept my Jeep in storage until I was able to return this year. I was unsure of what car I wanted to get but I would not trade my car for anything. I traded my Jeep Wrangler in for a 2014 Dodge Charger. Lynn Clark was an amazing salesperson. She was very friendly and helpful! She answered all of my questions and was helpful in getting the best deal for my trade in. She was even more helpful when I found a chip in the bumper. She had the car fixed and cleaned, inside and out, and I was driving it home the next day. I can not say enough good things about her! I will definitely recommend Gator (Lynn, specifically) to anyone interested. Thank you for a great sales experience!
TimothyTatro
Aug 22, 2014
Because I live in clearwater, I began my search for a new vehicle at my local dealer. I explained what I was looking for and they found an exact match at Gator. They appraised my trade and proposed a deal . I wasn't comfortable with the bottom line and they said it was the best they could do..so I called Gator! Barbara answered my phone call and in no time we put together a deal. She used Clearwaters appraisal numbers and sliced off a little bit more to meet my bottom line. And we had a deal over the phone.But waitit gets better.We agreed to meet at 9:30 the next day and I was ready for the usual 2 hour dog and pony show. BUT when I drove onto the lot, Barbara was outside to greet me with a big smile. We went right to my new vehicle and she explained all of the features, and politely asked, if I was satisfied.Of course I was. Then came the dreaded paperworkBUT Barbara had everything filled out and in 10 minutes we were done..Next I met with Stephanie in Financing and once again all the paperwork was ready.I was in and out and on my way in 55 minutes. Are you kidding? As I drove off, I thought.Why dont the other dealerships do this
roblest
Aug 20, 2014
I am from NYC, and I was pleasently surprise at the attentiveness and courtsey of the staff at Gator, and the efforts that they went to, to satisfy my need for purchasing a car qiuckly. From trying to find a vehicle that would met my needs, through the actual purchase (which went extremely fast). I especialy would like to thank my salesperson, Dave Wintermyer, for providing any and all assistance I had needed to complete this transaction, and in seeing that any documents that had to be done, like arranging for the insurance, were completed with the minimun of difficulty. I would definitely recommend this dealership to my family and friends.
GatorSucks
Aug 18, 2014
My salesman was Reginald Keith Thomp at the Palm Bay Gator Dealership. He tricked me into thinking I was getting a great deal which sadly I was fooled. I am young and didn't know much about buying cars but he managed to trick me into paying 28% interest rate. He promised my final payment would be around $6000 but after the interest I ended up paying so much more. I would not recommend this dealership to anyone. My family had very bad experiences with them also. They are all dishonest and just looking to make a quick buck. Learn from my mistake do not go here, I can not stress this enough.
Gelwood1
Aug 17, 2014
My husband and I were extremely pleased with our salesman and the closing agent that did our paperwork. Will definitely be back! Mike helped us reach our goal and to be under no obligation or pressure. Lovely showroom, lots of cars, nice people. Most of all, we felt respected as we looked, test drove the car and filled out credit app. The goal was to sell a car and that they did! We love it! Thank you Mike and Maryann! Now on to help our daughter find something!
spa0808
Aug 14, 2014
Never before have we experienced such an honest, up-front, helpful approach while buying an automobile. Les Brown was THE BEST! Wonderful team. Great car,
jw900
Aug 12, 2014
I was looking for a specific type of Wrangler in a color that was pretty challenging to come across. Gary's team did a fantastic job tracking down the exact Jeep I wanted, and my salesman Dennis was really helpful through the entire process. Good people and fair prices here.
jwa421
Aug 6, 2014
the overall experience was very goodmy only negative is they seemed unsure of what to do being as I had finances in placewhen I return to dealership they were not aware they had received my fundsRon Apple was the sales associate I dealt with. total professional, easy to deal with, easy to talk frankly with. would deal with Mr Apple anytime
Linda Bradshaw
Aug 6, 2014
I have purchased about 5 vehicles from Gator and will continued to do so - the sale and repair department people are wonderful. Dan in repairs - put me in touch with Keith in sales.
SusieGeorge
Aug 4, 2014
Our salesman, Chris Browne, was very knowlegeable. He showed us several RAM trucks, explained the differences and answered all of our questions.Chris was not pushy, which we appreciated very much. Gary Martin worked very well with us to acheive an acceptable deal. The document portiion with Stephanie went very smoothly. we are enjoying the RAM Big Horn
Tbonifacio
Aug 4, 2014
Barbara S. was outstanding! She started helping me from NYC and when I made it into town after a long move, the process was so quick and easy. There was a great selection, friendly staff and the overall transaction took less than an hour to complete. I love my new Jeep and highly recommend this business based on my experience with Barb!
Vperfetto
Aug 3, 2014
After disappointments at other dealers, Barbara worked with us online, gave us a price and we drove away with our new truck. It was a great experience from beginning to end.
Want2bironic
Aug 2, 2014
We had no issues with the dealer or manager, they were friendly and helpful. The Finace Manager was a different story, aggressive, rude, irratable, unfriendly, lack of customer service skills.
bacarisb
Aug 1, 2014
Our salesman, Mike Gorycki, was outstanding from the beginning to the end. Without his great help and personallity, we would not have bought our new car from Gator. He was very honest and sincere from start to finish, and he worked very hard with his manager to get this deal done in our favor. He should be congratulated by your company for his outstanding effort, and he is certainly a top salesman in every way. He is a plus for your company's business side. Also, Maryann Higgins, was very polite and helpful in the finance department. The manager at Gator can be very proud of having these people working for them. Sincerely, Barry Bacaris
wendyberry
Jul 30, 2014
My husband and I dread shopping for new vehicles because of the typical pressures involved in dealing with car salesman. Our experience with Chris Rollinger was better than expected and actually quite pleasant. He made the transaction fairly easy for us. We love our new jeep wrangler!
peterzack
Jul 29, 2014
Debbie, and the whole staff were professional and courteous. It was a very actually a very nice car buying experience. Debbie honored her word, which is valuable these days.
bmpopow
Jul 29, 2014
A friend working in the banking industry suggested that we ask for Dave if we decided to shop at GATOR for a new vehicle. Dave was wonderful. He made us feel right at home, nothing pushy, answered all our questions and concerns, kept the conversations light and funny. I WILL recommend Dave at GATOR to any family and friends considering to buy a new or used vehicle!!! Thank you Gator. Thank you so much Dave. I love our Jeep :)
t3315w
Jul 26, 2014
My wife and I went in after seeing an ad in the newspaper. Sam met us in the parking lot and we had a wonderful experience from that point on. Sam was knowledgeable and helpful the entire time. When the time came, he involved Scott, who was also extremely pleasant and not at all pushy. This was something we have not been accustomed to, what a pleasure! And then financing...normally a dull, scary process. Not at Gator. We had Stephanie and she was as personable as everyone else at the dealership. I am now the happy owner of a new Dodge Ram 1500!
carlpatterson
Jul 25, 2014
One of the best experiences I have ever had buying a new vehicle. Eddie O. was very helpful and informative. I would recommend this dealership to anyone.
jslaught1065
Jul 23, 2014
Came in to look at a Chrysler 300C that we saw online and met up with Rick Hoskins who was a pleasure to work with. Rick showed us the car, we test drove it and then drove it off the lot, it was ours! The process was simple thanks to the staff at Gator Chrysler. I would highly recommend Gator Chrysler to anyone who is looking for a new car.
Brettmpinkerton
Jul 21, 2014
Sam helped us from the time we walked in the door and my father, girlfriend and I all had an amazing time with him as our salesman. Would definitely recommend this dealership to anyone who asks me where to get a car
ttyndall
Jul 14, 2014
My experience with Gator Chrysler is exceptional. My sales rep was Ritchie Infurna. I drove 170 miles from Ponte Vedra Beach because of past customer service from Ritchie. He came in on his day off because that was the only day I could come to town.I will be buying my wife a car soon and it will definitely be from Ritchie.The entire staff was superb.
kellysrule
Jul 6, 2014
The dealership was great and our new truck is excellent, but for us what it's all about is customer service and that was amazing. I really appreciate a no haggle very friendly sales rep. Eddie went above and beyond to take care of us and I would highly recommend him to anyone. Thank you ever so much Eddie, and we love our new RAM.
damor36
Jul 2, 2014
Thank you for the survey opportunity - I had a positive experience in purchasing my Jeep. Chris Rollinger was extremely patient and helpful throughout the process. Besides the test drives, he listened and worked to get me the vehicle that would best fit my needs and requests. This was a very tedious process as the last time I purchased a vehicle was over 8 years ago. And since technology has evolved quite a bit in the past 8 years - I had quite a few questions. Luckily Chris was patient and let me take my time to consider the options. So the overall service was excellent.As for the price - I rated it as good as I did spend some time researching cost.....but not a lot. So I can't rate it as "Ok' or "excellent" as I can't be 100% sure without spending more time researching costs of Jeeps. However, I do believe Gator did try to work with me on the cost. I also believe I am getting value behind the money I am spending. *I would like to add that I felt like Chris and his staff were working to help me get in a vehicle I would be happy with not just selling me a car. So I do appreciate that very much.
kokaminski
Jun 30, 2014
I purchased an 09' Ram 1500 Crew Cab from Chris Brown. I had an electrical issue the first day after purchase and spoke to Chris who had me bring in the truck and the service department got it fixed fast. Truck runs great now. I will buy from Chris Brown again!!
reedje
Jun 30, 2014
Low pressure and positive experience. Salesperson Dave Wintermyer was easy to work with, knew the vehicle well and did not push for sale. After test drive (was considering several vehicles), I researched particluar vehicle and price was agreed to over the phone. Vehicle was ready for pick up when I arrived.
WillysLZ
Jun 28, 2014
We have just moved to Florida and needed something to have some fun with...we decided that a Jeep would fit the bill. My husband did some research and we chose the Willys Wheeler. He went in and met with Jim Sadowski. Between the two they built a Jeep that will be perfect for us to enjoy in our new adventure here in sunny FL! Everything could not have gone better. Even paying for our Jeep was a pleasure as Stephanie Robaina was a pleasure to work with. You have a great team there at Gator Chrysler Melbourne. We will highly recommend Jim and your team. Sincerely,Larry and Linda Zabinski
binka916
Jun 26, 2014
Went to Gator to try a vehicle on for size, and ended up buying the car. As a previous Jeep owner the new Cherokee reallyimpressed me, and my wife liked the car.
Havastarhavanese
Jun 26, 2014
Chris Rollinger was wonderful, he listened to my needs and wants and where I wanted to be payment wise, when I arrived he had 2 autos ready to show me, both were wonderful and I picked the Jeep and I am in love with my new car, Chris took the time to make sure I understood all the features and how to work them, what a wonderful experience I had and I would recommend Chris Rollinger And Gator Chrysler Dodge
Salick
Jun 25, 2014
Its a jungle out there - especially when you are shopping for a new ride. So many things to consider and so many places to look, especially with the internet. Well, Gator Chrysler is the BEST! No pressure, FAST friendly service! I will recommend them to my friends, family and business associates! I found exactly what I wanted at the BEST price available anywhere! Thank you Big Dave, you made my next decade!
john343
Jun 24, 2014
We came into the dealer just to check out the new Ram 1500 ECO Diesel. We were not planning on buying right away we were going to wait till Fall to see the new Ford F-150. I have always bought new Fords. We were pretty blown away by the Ram truck and Steve did a good job of selling it. I am in sales as well and can always appreciate a good salesman. He had some great lines! When we got home that evening with our new truck my brother had told me he was wanting to get one and had been researching it for a couple months. I let him drive our new truck twice. He wants one too and I gave him Steve's business card. He will be in to get one! My overall experience at your dealership was excellent. Only one little complaint. The fuel tank was filled but the DEF tank was registering under 1/2 full. I would have thought that would have been full as well.
Seang1168
Jun 23, 2014
Barbara was great, she made the whole buying process completely stress free. I will be back in 4-5 years for an upgrade and look forward to working with her again.
RMLaliberte
Jun 22, 2014
Eddie was and is a very special person he takes care of the customer!! Gator really came through for me and I will definitely be back
spohto1
Jun 21, 2014
Dave was my salesman and he was the best very polite not pushy and aloud me the customer to talk and ask questions Dave was professional and knows jeep. Dave is a great asset to your company and in my opinion SECOND TO NONE - WAY TO GO DAVE
bossman38
Jun 17, 2014
Usually do not enjoy the car buying experience but our trip to Melbourne and Gator Automotive Group was the exception! My daughter Marti and I came all the way over from Lakeland FL (over 100 miles) to check out and possibly buy a Nissan Maxima and we drove back in a gorgeous blue Maxima! Our salesperson Ron Apple was professional, efficient and courteous (and threw in a few interesting stories for the same price!). No doubt one of Gator's best asset is Maryann Higgins, finance manager! Wow, she is so helpful and fast and a treasure to meet and deal with! (As it turned out, she has friends almost in our backyard here in Lakeland!). Usually the visit to the finance manager's office is not unlike a trip to the dentist or the local IRS office but Maryann made that last step, before heading back to Lakeland, most pleasant and special! (a first for me!)Art Schneider
harpeamis
Jun 16, 2014
Chuck Stupp was our sales person super nice guy. He was very persistent in selling me a car, but he had my best interest in mindTrying to get me a good deal on the car I had picked out. He tried very hard to get my payment to what I had wanted. Even the Sales manager was trying to get the payment down. Chuck was working very hard, every time I said no he would try again. Where Else would you get that kind personal attention. He's the kind of a sales person you don't find at a car dealership any more. He's Not just trying to sell a car he really cares. Everyone we had to deal with was nice, trying to help. Joseph Kelly a very nice man in the finance department makes you feel at ease and tries to work with you. If anyone is looking to buy a car you may want to stop there first. I don't think you will be disappointed I was not. I love!!!!!!! My Fiat. Thank you so muck Chuck Stupp and everyone at Fiat of Melbourne .It was a pleasure.
emmassey
Jun 13, 2014
Chris was friendly and very knowledgeable. He made the leasing process fun. He was also very fast and efficient. Having driven two and a half hours to get a much better price than our local dealer, he had us back on the road headed for home in no time. He spent just the right amount of time showing us the changes in the "14 Overland from the '11 we had just turned in.
pelhambay
Jun 11, 2014
WAS PLEASANTLY SURPRISE BY THE FRIENDLINESS OF ALL AT GATOR CHRYSLER, ESPECIALLY MY SALESMAN EDDIE (BROOKLYN) OTERO. HIS PROFESSIONALISM, RESPECT AND HONESTY SHOWNED THROUGH WITH YEARS OF EXPERIENCE. IN A COMICALLY BANTER EXCHANGE, THE BUYING PROCESS WAS FLAWLESS AND " BROOKLYN " EDDIE GETS MY VOTE FOR SALESMAN OF THE YEAR FOR GOING FAR AND BEYOND CUSTOMER SATISFACTION. TRULY: JOE P.GUNH1568atAOL.COM
mommytime
Jun 10, 2014
This is my third jeep from Gator, Sam was my salesman for this purchase. Sam greeted us right away and was very knowledgable and pleasant to work with. Sam really took the time to get my daughter into the jeep that fit her needs perfect. After we decided on which Jeep we would purchased it only took an hour for all the paperwork to get done. Everyone was very friendly, again a great experience at Gator!
yknot5072
Jun 9, 2014
It was a great experience dealing with Ron Apple. He went out of his way to explain all of the new features on the new truck and to make the transfer from my old truck to the new.
Jaytorres
Jun 8, 2014
Chris was awesome, easy to communicate with and not pushy. He made us feel comfortable and relaxed. Totally stress-free buying experience. I've stopped in just to look, Chris had no problem showing me everything I was interested in- even walked all over the lot in 95 degree heat! I wasn't there to buy and I never felt pressure to do so but Chris showed me the truck I would end up buying! They even stayed after closing to finish the paperwork so I could take it home that night. Awesome! Easy Stress-Free. My wife and I will be back.
W
Jun 7, 2014
I assisted my sister in the purchase of a late model Jeep. Jim Sadowski demonstrated the vehicle to her and came to me (with my sister and the vehicle) to me to evaluate the vehicle, the price, and the process to consummate the sale.Jim was wonderful to work with. He was friendly, patient, and open about all aspects of the vehicle and the terms of sale. I appreciated that the Carfax was included and Jim pointed out the potential vehicle deficiencies contained in the report. I very much appreciated Jim's willingness to go the extra mile to ensuring that both my sister's needs, and mine, were met. Jim is a true professional and a terrific human being. He made a used car purchase a very pleasant experience.
Repplierjc
May 31, 2014
We honestly went to Gator just to test drive a Jeep we were sure we were going to buy in Orlando- we didn't think they could match the Internet prices we were getting. Our salesperson, Ron Apple was super-low-pressure- and so we let him come up with a price. Their trade-in offer was better than we got at CarMax- and they matched our low price we were looking for! Not only that- but after we told them we were in a hurry- the whole process took less than 40 minutes. None of that awful " let me take this back to my manager" theatrics you usually get- the whole dealership was super professional and just relaxed. I never write reviews- but these guys rock!!
Davetarnowski
May 31, 2014
Second new vehicle purchase from barb in 6 months. Great experience. Nice job! Painless transaction (including financing through the dealership financial representative - Stephanie) Very pleased overall.
BrianKnud1
May 30, 2014
We came in as a repaet customer to look for a vehicle for our son. Les did a great job assisting us this time around as he did when my wife and I were there last year to purchase our first Gator vehicle. I will be looking for another vehicle soon and we plan on comming back in to see Les again. PS we also are enjoying great service from your service team as well.B Knudsen
lilaelise
May 28, 2014
I know all sales persons are trained to SELL. Eddie is not at all pushy, he listens and takes into account what your needs and wants are. Although I was not able to stay within the listed ad of $169.00 per month for the Patriot, I understand that the advertised price is usually not what you end up paying. It is a marketing technique to get people in to the business.The Patriot I purchased is a very nice vehicle. I would have preferred another Liberty but since that is no longer manufactured, hopefully this vehicle will hold up as well as the Liberty did.
Marthaann1971
May 28, 2014
Friendly employees Keith was a terrific help. Decent prices. Great selection!, quick easy transaction very satisfied with Town and Counrty and the price was competitive. Would highly recommend to all my family and friends...
mmaynard45
May 28, 2014
Great listener, Honest, caring,dependable, not pushy, HIGHLY RECOMMEND, doesn't promise anything he can't deliver, loves his job, enthusiastic, Nice to family members
dodie123
May 27, 2014
I was looking for a convertible like the Sebring and Eddie O greeted me and showed me the Chrysler 200! I liked it and decided I wanted it and so, I came back later and bought! Eddie was very friendly and comical and it was fun making the deal. He could teach a lot of people how to deal with the public! Everyone there at Gator was very friendly and treated me great. We all joked around and when the deal was done, I was a very satisfied customer! Sincerely, Bonnie and Daryl Hankins
JaySwab
May 26, 2014
Barbara is one hard working person. She was willing to help my wife (Marlene) who is recovering from a stroke.The van idea is to be used as a therapeutic tool. I plan on taking Marlene to sales and get things for her to resale.(Garage Sales)This will make her inter react with people. After this summer is over we will have her evaluated again. It takes one patient person (which Barbara is) to work with a person like Marlene and stay focused. Barbara handled all that and seemed happy doing it. Barbara is a five star saint. She is a pleasure to Know. If we ever need another car we will use your dealership.Wewill also ask for Barber to be our sale person.Jay E SwabI worked for a Chrysler Dealership in Hudson, NY. Canapee Brothers. It is now out of business.
jhboyce
May 23, 2014
Amazing staff especially Larry. He was extremely helpful and friendly. He really cared and made sure I was well taken care of throughout the process.
jtw13
May 20, 2014
This was my very first time using the internet to shop for a vehicle. All the other dealers (and I mean all) wanted to sell me more truck than what I was looking for and made no effort to accommodate my wish list. Ford was the only one that came close to Gator, but Barbara Scholten from Gator worked with me, no sales pressure, spent the time and offered the most truck for the money, in my opinion. I'm slow in making a decision on major expenditures because I want to research and think it over before I finalize anything. Barbara saw this, and gave me the room I needed to come to my purchase. Thanks for the super sharp truck and I'm sure I will enjoy it. John Wells
mike1222
May 20, 2014
Mike Floyd was great to work with. Mike helped me as much as he could with making the process go very fast and painless. I had my 4 year old son with me so I was on a time restraint before he lost interest and Mikehelped keep him entertained.Mike Camacho
blosm
May 20, 2014
My husband and I went to just look at Fiat 500Ls and we ended up buying one. Everyone at the dealership was very friendly and were willing to work with us to make the sale possible. We are very happy with our purchase.You made me state what vehicle I purchased but you did not Include Fiat. I purchased a Fiat.
G8TORscustomer321
May 19, 2014
I came to this dealership to see about trading for a new Challenger. Sam greeted me right away and I was immediately impressed with his friendliness and knowledge about the Challenger- He truly sold me the car! I would highly recommend the dealership and Sam; their prices are the best in Brevard and Sam was great to work with.
iramiv1224
May 19, 2014
I absolutely hate the new car buying process!!! This is the fastest and the easiest time I have ever had buying. The dealership and the salesman were friendly and accomedating. Must go to this dealership!!
Wbatson
May 19, 2014
Chris was great in that he could tell that I would need the most fair price quickly to buy. He was able to show me the truck I was looking for and quickly took me for a test ride. I already had the Internet price and we worked out a deal close to that price quickly. I was done with paperwork in an hour. Just what I needed c
patriciahawk73
May 16, 2014
We stopped by Gator to look at a type of vehicle that we were thinking of purchasing. Sam was right there as we pulled in. We told him what we wanted to look at and he took us right to the vehicles to choose from. We saw exactly what we were looking for and he took us for a test drive. We decided to go ahead and make our purchase. Sam could not have been more helpful with the deal! After our purchase he made sure we knew how to use all the features in our new vehicle before we left the lot! He made our car buying experience the best we have ever been thru!!!
jdmninja
May 14, 2014
Awesome place. Mike Gorycki was very knowledgeable and NOT pushy at all like other salesman. Wife loves her new 2014 Fiat 500. ThanksFiat of Melbourne
BertM1982
May 13, 2014
Chris Browne was so patient and understanding during each of my visits to Gator. I looked at and test drove the same jeep numerous times. I also looked at every other jeep on the lot, while always going back to my original white Sahara Wrangler. When I finally made up my mind, he made every effort possible to attain the price I was looking for. He succeeded with flying colors! We appricate so much all that Chris did. My thanks to Chris Browne and Gator Chrysler for working out the deal so I could get my new Jeep.
Karen_West
May 13, 2014
Barbara Scholten at Gator was absolutely wonderful! My son was in the market for a brand new RAM 1500, so, I assisted him in locating a reputable dealership. After contacting numerous dealerships throughout the state of Florida, Barbara at Gator gave us exactly what we needed, in very short order and at a competative price. She was prompt, responsive, to the point (no sales chatter), focused on meeting our needs, extremely helpful and personable. For these reasons, we elected to do business with Gator. Barbara went above and beyond to make this purchase a very positive experience for my son (and for me). I will highly recommend her to anyone in the market for a vehicle purchase. I may be next!
Roger643
May 12, 2014
was sold a Town and Country with a dvd player but had no controler that would work with it. went back sevelal times and got nothing but promises. I live 30 miles from the dealership , can't keep running back and forth for something that should have been taken care of on the first visit.will probably order from ebay and avoid this dealership.
dradebb4
May 10, 2014
Barbara Scholten made my first car buying experience in almost 17 years easier than any I've every had! She handled every aspect of the purchase, including assisting me with choosing the right vehicle for me as well as getting me the most out of the rebates available for my vehicle and the best rate for my financing.I will definitely send people to see her if I know they're looking to purchase a vehicle - new or used!
edmuniz713
May 7, 2014
Great service, , no pressure sales, best sales person Debbie Patton,, finance person Maryann Higgins was very helpful and fast, , Manager on duty mr Mike made it a very smooth and pleasant purchase, , ,overall great experience, ,
jdermer
May 7, 2014
Great except did not receive a second key, or a owners manual. Was told I can pick them up when I bring car back on Friday to have some scratches rubbed out. Also noticed that on the drivers side mirror that there is paint that had been scratched off. Would appreciate that being fixed.
Jenn J
May 3, 2014
This was my second car I have bought from Gator and Debbie. I am planning on buying a third from her when my son turns sixteen in a few months. Both Debbie and the dealership are great to work with and actually make it a pleasurable experience. I cannot say enough about how friendly and helpful everyone is not to mention I have a great car .
sanditrudeau
May 1, 2014
I succeeded purchasing a quality used van with the help of Steve at an excellent price. He hand picked the van he thought I would like and he had it waiting at the side door for me upon my arrival. It wasn't perfectly clean but he told me to come back anytime and he would have it professionally detailed for me. Once again, I got a great deal and the experience was not bad.
PTFan
Apr 30, 2014
Anthony A. is an outstanding salesman he went above and beyond any experience I have had in the past when buying a car. I felt that he really cared about what I wanted in a car and did what he could to get me in it. It was the most pleasurable experience I have had when buying a car. I will definitely recommend anyone I know looking for a vehicle to go see him. Thanks Anthony
laurendiane
Apr 29, 2014
I purchased a new fiat. Keith Contadare (sp?) was my salesperson. I really enjoyed the experience. I don't care for car dealerships in general because the sales people are too pushy. Keith listened to what I had in mind and really hit the nail on the head. He even helped me be understand how cool it is to drive a manual shift which I am enjoying tremendously. He was great on the pros and cons of the different cars I looked at and my experience was perfect. I will definitely recommend his as a salesperson to anyone I know looking to purchase a fiat.
bevann
Apr 29, 2014
Chuck Stupp was a great salesman. He was very helpful and understanding during the process. I would recommend Chuck Stupp to my friends. Overall a good experience.
coastal1234
Apr 29, 2014
Richy was easy to deal with. he was not pushy, he took time to answer our questions. This is our forth durango. first from your dealership.I hope your auto service is as good as your salesman, I will let you know down the road.
dylanskye3
Apr 28, 2014
Working with Chuck and Keith to find a great car for our family was a great experience. Keith showed us all of the great models on the lot to find which vehicle would work best for our needs and Chuck helped us make sure that the car was affordable. We were looking for something more functional and basic and Chuck and Keith did not try and push us towards adding on anything we didn't want. Both men searched the lot several times over to find us a car that fit our specific checklist. They came up with a few great options and we are very happy with our new car. We also really appreciate the Gator/Fiat/Chrysler/Jeep etc. company employees for working with our price range and doing everything they could to make us feel valued as customers. The overseeing manager and Maryann in the finance department were also extremely wonderful staying late to finish the sale. The employees at this company location really go several extra miles to make sure their customers happy.
jem1036
Apr 28, 2014
I could not be more pleased with the service, attention, friendliness, cooperation, and all with no pressure. Jim said "i will do what i can for you, don't worry about it", and he was correct.When I get back to Gator for anything I will make it a point to stop bye to say Hello to Jim.He found out I was a Veteran and said he takes care of us and I was not dissapointed.
jv12
Apr 27, 2014
I had not bought a new car in many years so I visited a lot of dealerships before deciding on a Jeep. I have been called by every salesman and received way too many emails from dealers. (Even other chrysler dealers that I never visited) Chris didnt call or bug me in any way. I appreciate that. He also was very knowledgeable about the cherokee and the dodge journey that I also looked at. I was very happy with his help. Stephanie Robaina in your Finance Department was also very nice.
uh34dusn
Apr 27, 2014
This is the third car I purchased from Fiat of Melbourne and I purchased two within two days. April 24 and April 26, 2014. The main reason I purchase from Fiat of Melbourne is because of Mary Ann Higgins. She is beyond words when it comes to her knowledge and professionalism when it comes to financing a car. Absolutely incredible. Sales was excellent "Mike Gorycki" and of course "Mary Ann Higgins". Mary Ann is a HUGE asset to Fiat of Melbourne.
Bjess
Apr 26, 2014
Barbara Scholten my sales person did such a great job 2 years ago and stayed in contact after the sale. She has scheduled services, directed me with warranty questions, and even sent me a happy birthday text on my birthday. When the need to trade in for a new truck came about I didn't even look at a another dealer because I knew Barbara and the team at Gator would take good care of me.
NoVATrailhawk
Apr 23, 2014
Sam and all the folks at Gator Jeep made my buying experience a pleasant one. Sam was especially helpful during and after the sale. He made sure I was happy with my new Jeep and helped me finalize some odds and ends 3 weeks after the sale and after a 1000-mile relocation. Thanks Sam! Kudos to Gator!
bulldog
Apr 21, 2014
I've worked with Gator service before I ever worked with their sales. Both sides of this house have been great. The employees are knowledgeable and attentive to my needs. Both sides of the house have been honest and forthright. My sales person, Ron Apple was just great and easy to work with. I like my dealership.
Justininfurna
Apr 20, 2014
Srt 8 Hemi charger great car and salesman would highly recommend this dealership as well I was highly impressed and will buy from them again
7bobkat7
Apr 15, 2014
I submitted an online application for a car I was interested in - Barbara contacted me via e-mail to get some specifics - I had a lot of negative equity in my trade - The car I was interested in would work, but the monthly payment would be more than I was willing to pay - So Barbara found some other vehicles that would work for me - I drove 3, selected one I liked best and she worked the deal - She was very knowledgeable about all the vehicles I drove - She was also very patient with me - I needed some time to think about it - Everyone I talked with was very courteous - Very friendly & no pressure atmosphere - Joe Kelly Jr in finance was very professional and helpful in explaining the extended service contract options - It was the best car buying experience ever - I am telling everyone I know that they need to go to Gator & see what they have to offer before making any car buying decision -
terrylanders
Apr 11, 2014
Dave Wintermyer worked very diligently with me to trade cars. he got me close to the payment I was at. I originally came for service and alternator replacement, but decided since we were planning a long trip this summer I should get a car under warranty. The one thing that kept me from giving Gator a great rating on everything is the detail department. In 2012 when I purchased my Charger there was a couple things left undone, polish in hood and trunk cracks. This time there were smudges on the passenger seat and dirt on fan, volume, and tuning control knobs, as well as glue and paper on wheels where a sticker of some sort had bee removed.
jhmjhm
Apr 11, 2014
I have purchased many vehicles over the years. From my first conversation with Debbie Patton I could tell I was dealing with a professional,sincere and honest person. She found me exactly what I was looking for that other dealers indicated were very hard to find. Along with a very competitive price and financing I was convinced that this was the person and dealership I wanted to do business with. It was well worth the 400 mile trip and I am grateful we did business.
PixieSmile4U
Apr 5, 2014
great people to work didnt feel preassured and there was no gimmick or so called switch a roo on pricing. Great people plan to purchase again in future.
newlexusrx
Apr 4, 2014
First of all, this is not a paid or 'undercover' review, I don't work for Gator, nor do I get paid for this review. I am leaving this review because of my experience at Gator in the last 48 hours. I bought a vehicle from them. If you are considering purchasing a vehicle, go to Gator; plain and simple. Debbie Patton is excellent. Mike in the 'paperwork closeout' process is excellent. They are the "REAL DEAL" and are 'walking the talk' of customer service; not just hype. As with all car dealers, do your homework before you go, so that you know what you want and can tell Debbie what you are looking for; however, even if you don't know exactly, have an idea of what you want to use the vehicle for. They are pleasant, easy to work with, and go above and beyond to make sure that you get the vehicle that you are looking for. One thing to note is that Debbie returns phone calls promptly, will tell you if she is with another customer, and followup with you as she appreciates your time and does not waste it. If you are thinking of going to see her, you picked the "Right One."
elizabethannas
Apr 3, 2014
Wow! What a wonderful car experience. Richie was our salesperson, and he did an exceptional job. Richie had a lot of knowledge about the vehicle we wanted to purchase, and he was extremely patient when it came to our questions. My husband and I appreciated his kindness and helpfulness. This is our fourth purchase at your Dodge Dealership, and we will certainly return in the future. I do plan on recommending my family and close friends to go and see Richie! Again, thank you for such a positive car shopping experience!
kdiogo
Apr 2, 2014
Chris was a honest and great guy and they really worked hard to approve me for financing. I will for sure be returning to this dealership!
irish1960
Apr 1, 2014
I walked in to the Fiat Dealership with quite a challenge. I met with associate Chuck Stupp and explained my situation. He smiled and with confidence told me not to worry he would help me get into a vehicle I would enjoy and a price I could live with. We sat down and went over my situation. He came up not only with a plan to help me but got me into a brand new vehicle and at a payment I could live with. Everyone went an extra mile to help me get into my brand new Fiat 500 POP. Other dealership's were a bit put out by my situation and gave me options that were out of my budget and on used cars.Chuck Stupp and the team really worked magic to make good on Chuck's word that he would get me into a vehicle.That's exactly what happened. I am the proud and excited owner of Brand new 2013 Fiat 500 Pop in Gator blue which I drive proudly and the color will always be a rememberence to me of the outstanding customer service I experienced with them and what they did for me when no one else seemed to be willing too. I recommend Chuck Stupp and Gator Fiat to anyone who wants a different type of car buying experience, no pressure and a great can do attitude of the team. Thank you Gator Fiat!
imajeeper
Mar 31, 2014
We were greeted on both visits immediately by a sales representative. Easy to do business with and very receptive to our requirements.Extremely prompt and efficient when closing the deal to buy a Fiat Lounge.
Spideyscion13
Mar 31, 2014
Great customer serviced and chuck was very friendly had a great experience with the sales people the have I bought was at one of their other lots and they drive me over to that lot and I drove it back to the dealership
Holiday72
Mar 28, 2014
It was refreshing to have a great buying experience with Barbara at Gator. I would say it was by far the Best car purchasing process I have had in some time, that includes the Business/Finance office as well. Barbara was familiar with the products- the options- and the availability of other vehicles. There was no nonsense.. Everyone will enjoy the car buying process again. Sincerely, Happy Customer
Laura877
Mar 27, 2014
It was an unexpected pleasant car buying experience. Ron was extremely knowledgeable about the car I was interested in, helpful and NOT pushy. I am very satisfied.
renrut
Mar 25, 2014
Mike was great to work with, he was prompt in returning phone calls and saw to it that the addtional add on equipment was installed. I would highly recommend both Mike and your sales staff to any one of my friends. We are really enjoying our Nissan Titan. Thanks again for the great service. Larry Turner
dfpias
Mar 20, 2014
The service we got during and after the purchase made this a great car shopping experience. We had a few problems during the first week and they were all taken care of 100% and with no problems. Thank you for the chance to buy our second car from you. Rick was awesome.
watsojm
Mar 20, 2014
Barbara was courteous, knowledgable and a pleasure to work with. She made sure that I was completely satisfied with the deal and that I knew how to use the features of the vehicle that I purchased.
gcseng5
Mar 19, 2014
I found Barbara to be an outstanding sales person. She responded to all of my questions and had excellent suggestions - I would say she was the best sales person I have ever dealt with.
ArbanBill
Mar 12, 2014
Dave met my wife and I in the parking lot, after we stopped in to look at a Challenger we saw from the street, driving by. I was in the market for a new car, and had just left a neighboring Chevy dealership, with a deal on the table for a 2014 Camaro.Dave was not pushy at all and, respecting our stated time limitations, got us right into two different vehicles to drive, while he took my car for an appraisal. The process from there, from putting a deal together to finalizing it and getting us on the road in my new car was quicker than most car buying experiences I've had in the past. Dave was also quite engaging, friendly, and carried a pleasant smile and demeanor throughout the process. I would highly recommend Dave, Gator Chryler-Dodge-Jeep to my friends and family....I've already talked to our daughter about visiting Dave, as she is in the market for a car too. Oh, and I love the car!
Captainmac01
Mar 12, 2014
Let me start by saying that the only reason I bought the truck in the first place was because my salesman claimed to be a U.S. Marine- as am I, so I felt a sense of loyalty to the brotherhood. If he is an actual Marine- he brings absolute discrace to the Corps! I caught him in so many lies in which I will detail. I ended up walking out once and almost walked out again before it was all done and over with. It all started out with him being all buddy buddy and showing me the way they mark everything up and how to read the tag on the windshield for the date they took it, asking price, ect... So I found a truck that I loved- all the bells and whistles fully loaded, pretty good price. I was trading in a 2008 Dodge ram 1500 with 65k miles. KBB said the value was 16,500-18k. We went back and forth on trade in value because they don't go on kbb, they make up their own book- and obviously way lower than kbb. I told him that I wanted no lower than 14k or no deal- they came up with 12. And I told them I wanted the lifetime powertrain warranty included in the price, to which he said they can't offer that anymore- on any vehicles. So, I walked out. Oldine came out acting pissed off at the dealership and saying that he would be fired if I didn't buy something because he hadn't sold anything in a month and carried on whining and begging, ect... So I reiterated my terms and went to another dealership and bought my fiance' a new jeep. Well, after I cooled down a bit I called them back to see if they had changed their mind. Oldine said yes they had taken it up to the general manager and he had okayed the 14k trade in and would give me the warranty. So back to the dealership I went. This is where it gets really bad- Not only did I only get 12k for my trade in, I paid for the warranty that they "couldn't offer anymore" ( which is a flat out lie.) Oldine kept trying to hurry me along when I was reading my contract and was getting really upset and more and more aggressive towards me and my family when I was asking where the extra money for the final finance amount was coming from. He said it was all right and they had to hide some of the trade in amount to even out the warranty. At his point I just wanted to get out of there so I told him we just bought the jeep and couldn't go thru the same finance company which he had told me earlier in the day that they were using. Well he went over to the finance guy and "asked him"- so he said, but I could hear his who;e conversation and he never asked him that. I am a completely honest person- I hate liars, So I told him that I was going to run it by the finance guy just to make sure. He told me I had better not say anything to him about the matter because I would get him in trouble and could possibly mess up the sale. Well, too bad, I asked anyways because honor and integrity is more important than any vehicle out there. The finance guy said he really didn't know and thanked me for bringing to it his attention. He went and asked someone and came back to tell me that yes that would have been really bad. It would have come down to which ever contract the bank would've recieved first- the other would've been denied. How about that for honesty! So he simply re-typed the contract using one of the many other banks I was approved by. The finance guy was the only nice guy we dealt with the person "boss " behind the desk was extremely rude to us, and I've told you about the salesman. I am a long time dodge owner and after this experience I will defintely go to Titusville Dodge or Ford which stinks, because I love my truck. If I had it to do all over again, I would still be driving my old truck! Sincerely, Josh
Capt Wil
Mar 11, 2014
Dave was outstanding. My wife lead this process and she was very happy with his attention and ultimately dirrect we took. The dealership took care of us at a late hour.
Lscheinbart
Mar 10, 2014
Rick was a very capable salesman with a wealth of experience and talent. He did not pressure the sale or bother me with superflouous details. He stayed on point. I was fairly treated by Rick, as well as the Floor Manager. All of my questions were answered and addressed. Then I dealt with Stephanie in the Finance office and she was equally good at her end of the sale. I had a safe and comfortable experience and I went away pleased about the whole transaction.
linlourn
Mar 8, 2014
My service visit was quick and easy. Frank is friendly and a pleasure to work with. He gets things done and explains everything. Awesome! Would recommend highly!
nasaENGINEER
Mar 8, 2014
Barbara listened when we described the kind of car we required and then showed us the Chrysler 200. She said she would try to get us the best price and trade in she could and we believe she did. She did not leave us sitting while she worked on the deal. She called us later that day with the final price. We informed her that we could not complete the deal unless we were assured that the car could enter our garage easily and she went the extra mile for us. She drove a Chrysler 200 to the house and parked it in the garage to demonstrate that it met our requirement. The next morning we completed the purchase. She had the car of a color we liked and the paperwork was ready for us to complete. Barbara was the most polite and helpful automotive salesperson we have ever met and she made made a normally unpleasant experience enjoyable.
Magster
Mar 7, 2014
We knew we wanted a Jeep SUV, but not specifically what model. Once we had decided on the 2014 Jeep Cherokee Sport, the transaction was a piece of cake. Chuck Stupp, our salesman, was a delight to work with...low pressure and extremely knowledgeable about the product line. Since the precise vehicle we wanted was not on the lot, he did not try and talk us into something that was available on the spot. Instead, he found our car and had it at the dealership the next day. Since we did not have a trade-in, there was not a lot of wiggle room on the price, but we had expected that.Finance Manager Stephanie Robaina was equally delightful, taking time to thoroughly go over the details of our contract.Grant and Maggie StiffPalm Bay, FL
Chuck williamson
Mar 7, 2014
This purchase was the fifth purchase and I have to say the best experience. I can be difficult when I don't hear what I think I should hear. With that being said I would like the first salesman recognized but I don't know his name. I was with my wife and about to leave when he asked me what was wrong. I said nothing was wrong I was going to another dealership he then took me over to see mike so I wouldn't leave. Mike was patient and immediately asked me to work with him on the computer to locate the truck I was looking for. When we found there was a truck on the lot that was similar to what I was looking for miked asked Jim to show it to me. The truck was more then I was looking for however the experience between Jim and mike was so stress free informative and professional I knew they wanted my business. Not only was a sale saved but I spent a lot more then I wanted to spend . But was happy to do it. Great job!!!! Thank you very much
Patti
Mar 4, 2014
We bought a used Toyota Highlander... all went "great" untill we arrived home to wash it and discovered a puddle of water in the back of the hatch! We immediately returned to dealership letting them know what had transpired, only to be told we had to "wait for glue" to arrive to see if the mechanic could recaulk the light, and try and repair it that way. we say there over 3 hours, waiting on the glue to arrive, light to be caulked, put back inm dry, water tested etc.. My husband had to miss an important dental appointment that he had scheduled 6 months ago! we then went to the main dealership to seek some compensation in the form of JUST a new set of floor mats for the front that had been removed, and was none replaced. to which we were basically told NO sorry no can do with a very care not attitude. I would never recommend this dealer with their attitude to anyone.
foulpixel
Mar 4, 2014
Well, Keith did a bang up job in helping us feel comfortable and at ease in our car shopping experience. He is a wonderful salesman. I like this dealership because it's always clean, their finance manager works absolute mirracles to get you in the car that you want, and the salesmen are never too pushy. (and the free coffee and water was nice as well) I WOULD like to come back sometime and test drive one of the Fiats.
KeithandSuzanne68
Mar 3, 2014
Barbara was friendly, timely & did an excellent job helping us. It was a pleasure working with her. We would highly recommend her and the dealership.
BC100258
Mar 2, 2014
I've known the Kelly family for years, and I have always had good experiences with them. Richie, imho, is part of this family, and he has always provide my family with terrific service. Our purchase on Saturday went as smooth as I could have asked, and my daughter is excited about her Maxda Tribute. I will continue to recommend Richie and the Gator Chrysler dealership to my friends looking for a fair and honest car buying experience. Thank you!
Floridadude
Mar 2, 2014
I actually selected a used car, the Nissan Rouge 2009. Ron was very good in working with me and within my Budget and what I was looking for. It was just a fluke that this car was being traded in as I was looking around. Right place at the right time. And get this. When I got to work the next day, my work associate got looking at the vehicle and thought it looked familiar. It turned out his neighbor was the one who traded it in. He also knows them very well and said that that car was very well taken care of (only 27K on it) and although I did get a car fax on it, He knew what it was traded in for and my deal (yes you are entitled to make a fair profit) and I know I got a good deal and you guys went to bat for me on financing. I also want you to suggest something to the owner. I am an actor part time. I am willing to do this for nothing for you guys. He does those "bookend" commercials on Bright House. As a guy who has been in the industry a long time, He could use a change up on them. His branding is "Ya Gotta Get to Gator" I told Ron this and he should do a commercial where customers are highlighted and say "Hey I did get to Gator so should you!" standing in front or by the side of their new or used purchase. His commercials are 15 seconds and something like this would show You are selling cars and you are selling them to satisfied customers. They sign releases obviously that they are not paid and volunteering to do it. All I ask as a professional actor I can get a copy of the commercial for my demo reel. Bounce this off of him and see what he thinks. I met him while buy this car and did not discuss it but he might be open to it. Thanks again.
davidphares
Feb 28, 2014
Very friendly and professional service. I have used all aspects of this dealership including body shop. Everybody shows pride in their work. A welcome change.
jlmilner
Feb 28, 2014
Richie Infurna was wonderful to work with. He did everything possible to ensure that we were happy and went above and beyond to make sure I had a wonderful birthday present with my new Jeep Grand Cherokee.
frcgator
Feb 26, 2014
We were serious buyers.Didn't want the negotiation process to drag out too long. Keith and Mike helped us reach that goal.I believe that both ourselves and Gator got a good deal. We will do business with Gator again thanks to all the attention we got from Keith.
mseachells
Feb 24, 2014
Super great service. Miss Laura Prodell was super friendly and very professional. My needs were met in a timely mannor and the facility has all the comforts you could ask for while you wait. =) A+ Dodge!
richyrich508
Feb 23, 2014
Hi Gary ! From the minute my wife and I pulled into the dealership the whole crew was friendly and joking around. We knew we were looking for a Chrysler 200 so Richie Infurna immediately directed us to that area. He was not pushy and answered our questions. He pointed out the advantages of the car and the dealership. He clearly explained the superiority of the Chrysler warranty and how the original terms were still alive on the 2013 car( 12,000 miles). When we bought the car we noticed that there were no floormats. We called him and he immediately ordered new ones for us along with the owners manual which will be sent to us at home. When the new mats arrived he vacuumed the floor and installed them, We also left some cds in our trade which he took out and returned to us. We are very happy with the car and the dealership. This was a positive experience for us. Thank You******Richie Geldreich
wdebusk
Feb 21, 2014
For years my husband and I have been doing business with Debbie Patton at Gator Chrysler. We have never been more please. We are now on our 4th or 5th (lol, could be more... I just lost count) vehicle we have purchased with her. Debbie has always been nice, honest, up front, no stress, no pressure sales. This is why I will only work with her for the cars I want. I can't say enough about how wonderful she is. I highly recommend her to everyone I talk to when them mention looking for a car. I also don't want to leave out how nice the employee's are when you stop by to have some oil changed or other maintenance completed.
walt24rd
Feb 20, 2014
I purchased my Chrysler from Gator and went back several times for assistance, help in installing a front licence plate bracket, pairing my phone with the available Bluetooth device in the car. I had a trailer hitch installed which was something that Gator included in my purchase of the car along with a number of free oil changes. Todays visit for one of these oil changes included a free car wash which I was planning on having one done after my oil change. The service rep also informed me of the number of free oil changes I had remaining. My visit today was pleasant I enjoyed a cup of free coffee and watched TV while waiting. A satisfied snowbird from upstate NY.
slalbanese
Feb 18, 2014
Laura Prodell was professional, knowledgeable, friendly, efficient, and had all of my service needs met and questions answered promptly! I was impressed and will return!
heatherbrott
Feb 17, 2014
Work done in a timely manner, staff was friendly and helpful. Will use this dealership in the future and will recommend this dealership to friends and family.
Bruce257
Feb 15, 2014
I entered the dealership with a specific truck in mind,met Mike Floyd,his friendly smile,firm hanshake and a similarity in age won me over.I had done my homework,explained what I wanted,he searched their inventory,disappeared a few minuts and came back with a short list from other dealers,the right color/equipment was found,appraisels and numbers soon folowed,a deal was reached,and my new truck was delivered in a few hoursFinancing with Joe Kelly Jr went smooth with all paperwork,and rebated explained in a manor that was easy to comprehendthis is my third truck from this dealership and it won't be my last (if I live that long)
na204321
Feb 15, 2014
This was a great experience. Gator Chrysler provide a great customer experience that reassures the buyer that they are receiving individualized treatment and makes buying a car fun and stress free. Eddie does a great job of putting one at ease and listens to the customer. He explained every step of the way and assisted me in finding the best deal for my budget. Mr. Kelly who handled the loan paperwork was enjoyable to talk to and did not rush through the important documents that I needed to sign. I felt that both of these gentleman were working in my best interest. I would also recommend the service department, in particular Frank Kron. Frank is a great advisor who remembers customer names and informs the customer in a way that one with little knowledge of cars is able to understand allowing them to make informed decisions about repairs. He is personable and has great people skills.I would like to thank Frank, Eddie, and Mr. Kelly for caring about the customer and providing outstanding service.
thollis13
Feb 15, 2014
I knew what I wanted before I got there. Rick found me a car and got me the price I wanted. I had some concerns the next day about noises and they were addressed immediately. Great service.
kentnickerson
Feb 11, 2014
Very good service, friendly employees. I am very happy with the service I received. My car was repaired promptly. The work was completed under warranty, so I was pleased that this was done without any hassle.
Meandog8
Feb 11, 2014
Les worked with me to find a vehicle for a payment I was looking for. As a result we came up with a vehicle I liked and fit in what I was willing to pay. I'm very satisfied with all the staff that worked on the deal. I've had service at your service department in the past and was excellent service provided.
GaryLam
Feb 10, 2014
My entire experience at Gator was outstanding from start to finish. There was very little pressure. My wants and needs were clearly understood, respected, and met by my salesman, Keith Condatore, and the entire sales staff. Keith was very keen to ensuring we were comfortable with the entire process and skillfully answered any and all questions we had. All around, Keith made this the best car buying experience I have ever had. Thanks Keith; I will definitely come to see you when we are ready for another car.
klb566
Feb 9, 2014
I was nervous about shopping for a used car because I was concerned that I would not find a car I liked at a price I felt fair. I thought I would have to settle on a car that was okay in order to stay in my price range. Eddie Otero was my salesman and he asked questions to find out what I was looking for in a car and price range. He was immediately able to pinpoint a car I loved. He did take his time with me, and the family members I brought with me, to try other car brands before I made my decision. Once I decided on the car, he worked with me and management to get a price that I was comfortable with. I drove home very happy and would recommend Gator and Eddie to friends and family. I will definitely return there again when it's time to replace this vehicle.
marialaughlin
Feb 9, 2014
Steve listened to our needs and then exceeded them, all of our future vehicles purchased will be through him. We shopped several vehicles from different competitors, the difference was that we did not feel pressured, we were treated like a friend rather than like a sale. Hyundai/mitsubishi on us 192 lost our business before we even considered a jeep because of the salesman, and Bonniface heirs mazda lost a sale right after us test driving the jeep because of their sales staff. The treatment we got at Bonniface Heirs sent us right back to Steve at Gator without even test driving the car we went there to see. Within the next two years we plan to buy a Dodge Ram, as well as another jeep patriot, and we will be workiing with Steve.
lestranger
Feb 8, 2014
Jim was great from the moment we first arrived at the dealership. Definitely not a pushy salesman, he showed us what we came to look at and was excellent at explaining all the features before the test drive and during the test drive. He was patient and answered all our questions thoroughly. Jim was extremely knowledgeable!This was the best car buying experience we have ever had. I would recommend this dealership to everyone! Every person we encountered was friendly! Working with Joe Kelly was a great experience also. We cannot say enough wonderful things about our experience here!
lombardipaul
Feb 4, 2014
Excellent experience. Will purchase from Gator again because of salesman and finance. The finance lady was outstanding finding me an excellent rate Best car buying experience in a long time. Thank you
JoeFHigdon
Feb 2, 2014
Yes, it was very efficient and Barbara was a all star sales lady. She knew what she was selling and taught it we'll. I will be happy to recommend her and the Dealership.
raleyq12
Jan 31, 2014
Our entire experience at this dealership was completely enjoyable in every way. We would highly recommend anyone in the market for a new or used vehicle to shop here. We never felt pressured and Richie was a pleasure to work with. Every staff member we encountered was polite, friendly of offered to be of assistance.
belkie418
Jan 30, 2014
I FIRST CONTACTED BARBARA ABOUT AD IN NEWSPAPER ABOUT AUTO I PURCHASED, FELT A LITTLE DECEIVED AS THE CAR AD READ BRAND SPANKIN , WHICH I PERCEIVED AS NEW AND BARBARA HAD TOLD ME OVER THE PHONE THE PRICE WAS FOR A NEW CAR. THE SALES REP THEN TOLD ME IT WAS FOR AUSED VEHICLE,THEY TOLD ME THIS IS HOW THEY RUN THE ADS AND THEY DIDN'T HAVE MUCH TO DO WITH IT, SOMEWHAT CONFUSING TO ME. RICK DID A GOT JOB IN WORKING WITH ME ON THE VEHICLE I PURCHASED.
hammernnail2002
Jan 29, 2014
After using another "local" garage to replace an electrical switch, I had the "check engine" light appear. In addition, I needed to have a new key cut and programmed. I should mention that the service area was very busy and it did take a bit longer than I expected. Laura Prodell, my service advisor, explained that the tecnicians were having a problem with the security system-no power to the module that allows keys to be programmed to the Jeep and would have to run a full diagnostic. Well, long story short, one of the technicians found that it was only a fuse that needed to be replaced in the security system. Instead of charging for the full diagnostic, I was only charged for the cutting of a key,programming, and a fuse. She told me that since it was only a dollar fuse that it wouldn't be right to charge for the full diagnostic. If this is how Gator Jeep does business, they will certainly get all of my business when it comes to repairing my Jeep Liberty or maybe someday replacing it with a new one. Keep up the good work Gator men and women!
janzareandtom
Jan 29, 2014
Everyone was so friendly and helpful and no pressure at all from anyone. Showed us all there used inventory and we picked what we wanted and what meets our budget. Also lady in finance dept. was very sharp and really knew what she was doing. Better hang on to her!!!! Well satisfied with overall treatment.
nicolecote8
Jan 29, 2014
We had a very pleasant buying experience with Ron Apple. He was super knowledgable and friendly. He made the experience humerous while we waiting for results from the dealer. I would definately recommend Gator to a friend.
rmeredith1
Jan 27, 2014
my car was not delivered in the time period agreed upon. the sales manager managed to find a suitable alternative. no one from the parent co. or the dealership contacted us to explain the holdup or progress.
cheg2197
Jan 27, 2014
I received assistance immediately upon arriving to the service center. I was greeted by Laura Prodell. Laura was very professional and friendly. She explained the problem shortly after and informing me what needed to be done and how long before parts would arrive.
mcmattos
Jan 26, 2014
This was a very pleasant experience and we felt well supported and informed though the process. The financing was easy and straight forward. I'm planning on buying a new vehicle on the same store in a year or two.
justajeep
Jan 25, 2014
Great working with Ron, wonderful experience and most of all... painless.I would highly recommend Gator and Ron Apple to anyone looking for a new ride.
jrhennin
Jan 21, 2014
My wife and I were looking for a replacement truck. We stopped at Gator because we liked the RAM trucks. It was 12/31/13. This was the first time we had talked with a salesperson at Gator. Sam Costa was the first person we talked with. Sam was friendly and enthusiastic and showed us the models we were interested in seeing. We left that day without buying. Sam left us a phone message the next day. We drove to Boniface-Hiers on January 3rd and looked at their selection and talked with a salesperson. We left Boniface without purchasing a vehicle. We decided that Gator had the model/color/trim that we wanted and we returned on the afternoon of January 3rd and bought from Sam and Gator!
miketritool
Jan 21, 2014
Couple of things that would have made the experience all 5's: 1. The vehicle we purchased was not "detailed" or washed up nicely and time or care wasn't taken to have it nice for us before we left. 2. Would have been nice to have been offered water or coffee while we were going through the process.Otherwise our sales person Chris was nice to work with and we feel like everyone did their part to make our car shopping a good experience.
javierporsche
Jan 21, 2014
I recently purchased a Nissan Rogue Krom for my wife at a great price and I am very satisfied with the purchase. Great overall service and will definitely recommend this dealership.
stkling
Jan 19, 2014
Wow! I new I was going to be in for a treat before I visited Joe Kelly, as I had met him while he was off duty!. My Expectations of Staff ( Dave Wintermyer ) was exceeded beyond comparison.I felt before Dave knew even new me and my history, Dave has genuine interest in his customers best interest.Carefull. I might Steal Dave Away from Joe. just kidding!David is Truly a huge asset!Joe is Merely AMAZING!!!!!!!!!!!!!!!!!I would like to buy a new car from your Dealership every day.JR, IS THE BOMB... Joe, you are a wise man. Surround yourself with the best, and empower them!I have NEVER seen such Depth in Any Florida Based Business. Truly Blown Away with Entire Experience!Come on Powerball!Steve KlingbielOrlando, FL
skibo62
Jan 17, 2014
We started shopping for a new car several weeks ago we came to Gator to pick up a brochure for a Dodge Journey. Bill Kaye happen to be the person I talked to, he got the brochure and said if he could help us let him know.A few days later we came back and Bill showed us some cars. We didn't decide on anything several days after that we came back and drove a couple of different models. Yesterday 1/16/2014 we came in tried a couple of more cars and decided on the Town& Country. Between Bill and Stephanie everything was taken care of in a very organized and friendly way. I feel like of the twenty plus cars we have bought over the years (six from Gator or Sunshine) this was the most pleasant experience we have had. We would come back and would recommend Gator.Thanks Walter&Edith Wise
connerbrad2
Jan 16, 2014
Dave was very professional and was able to answer all our questions. He was very knowledgeable of all the vehicles which helped us to determine which vehicle we would purchase. He always returned our phone calls promptly. Dave was able o close the deal efficiency and effectively. We would recommend Dave to other customers.
harper48
Jan 16, 2014
Chris Rollinger was very friendly, helpful and informative. He was always responsive and replied to phone calls immediately. At vehicle delivery, he took extra time to explain all the documentation and provided excellent in-vehicle instructions for all the controls and setup. I would and already have recommended him as a great salesman to personnel at work interested in the new Jeep Cherokee.
alcalder1
Jan 15, 2014
Les treated me great. He was very personable and worked with me to get what I wanted at a very fair price. I am extremely pleased with Les and will be buying my next car from Les at Gator Chrysler.
Montesa05
Jan 15, 2014
I've been buying vehicles for 30 years. I have to say that this was the best experience I ever had. Debbie made such a difference. She's very professional and actually listens to you. I highly recommend gator and especially Debbie!
rwdwfear
Jan 15, 2014
Great service by Chris. Very knowledgeable, Easy going no pressure. Very helpful, listened to and got what we needed to make the deal. Overall great experience
Hopkins273
Jan 14, 2014
Please contact Lynn Clark in Sales, New ore UsedSee helped answered all my questions and listened to my concerns. She made every effort to help me get the vehicle I wanted, verses just selling me what was on the lot.I ended up ordering the Jeep, it came in at 6 weeks and Gator appraised my vehicle at the time of order. So I new what I would get for it 6 weeks later.Great job before and after the sale.
honeykim51
Jan 13, 2014
We like buying from Gator Dealership!! Everyone is very friendly and helpful!! Jeff Leggee in sales, we have brought 2 cars from him!! He goes over everytthing so nicely for us to understand!! He helped me feel comfortable driving a standard again!! He was right, very easy to drive again!! We love it!!
flaagain
Jan 11, 2014
Rob began the sales process with me and Jeff jumped in and helped...both gentlemen were fantastic! Best car purchase experience I've had-and I buy a new car every 2 years...Please pass on my thanks and appreciation for their professionalism and helpfulness...!!I purchased a Fiat (Fiat not an option to choose from drop down menu above)
justaskpat2
Jan 11, 2014
It all began after a prolonged period of gloomy, wet, freezing weather in NC. We needed a break. Hoping for warm weather, we booked a flight to Orlando, FL. Coincidentally, my husband had been searching the web for a used truck. Since the weather wasnt the greatest when we landed, though it was much better than the weather we left, we decided why not drive around and look at trucks.We visited several dealerships, found nothing that impressive, and encountered pushy sales people. We left Orlando for our accommodations in Cocoa Beach and continued our search. We visited Ford, Chevy and GMC dealers as Toyota, Nissan, trucks werent our favorites and the Ram Trucks hadnt even entered our minds. Weve always driven Ford and Honda. One thing we noticed while speaking with sales people and testing driving trucks is that the sales people were not knowledgeable about the products they were selling and they did not seem interested in them. It was an attitude like this is a great new/used truck! Buy it!! Well, does it have ----? Uh, I dont know, but I can look it up Not too encouraging when even used trucks sell for $30K and above.A couple days before we were due to go home, I texted a friend of ours for advice; Ive heard nothing but good things about the RAM 1500 was his response. We had never considered or driven a RAM. Then, while surfing the web, my husband made the serendipitous discovery of GATOR Automotive Group in Melbourne. GATORS internet pricing seemed too good to be true, but we decided to take a look anyway. Thats where we met Chris Browne our sales consultant. We used to dread car shopping; Chris Browne and GATOR Automotive changed all that. Chris was knowledgeable about the vehicles he showed us. He wasnt just knowledgeable he was nitty-gritty knowledgeable. Not only did he know what he was talking about, he could demonstrate what he knew. For an example, he demonstrated the extremely short turning radius of the RAM 1500, how making a U-turn is a breeze and how that would benefit us when towing our camper. He was also very familiar with onboard electronics, the NAV technology, all the bells and whistles and discussed and demonstrated how the technology worked together to make driving the RAM 1500 Sport easy, fun, and safe. Did I say FUN?!! Oh Ya!We buy a new vehicle every 14 -16 years. We are not impulse buyers. Chris Browne and GATOR Automotive treated us like family. They were sincere. We made an excellent purchase and got absolutely the best deal available on the East Coast (of the US, not just FL). Incentive financing with Chrysler was fast easy and well worth it. We will happily refer friends and relatives with confidence.
annmarie castro
Jan 7, 2014
Very pleased with my 2013 challenger and the customer service will be happy to recommend a friend or family to Gator Chrysler Will definitely be back....
Jmshar3
Jan 6, 2014
My experience with Ron was a pleasure. I felt right off that he was honest and trustworthy. He approached me when i pulled into the parking lot , but was not pushy. Thanks John Sharrone
Greg
Jan 5, 2014
I was searching for a Mitsubishi Eclipse on Cars.com and found a near perfect match at Gator, upon calling I was redirected to Fiat of Melbourne which is right around the corner from Gator. I made an appointment to meet with Debbie the following day. Debbie was really amazing, she was very friendly and helpful throughout the entire process. I did wait around for a little while before I could finalize the process, but it was understandable since it was a Saturday and it was busy there. I've read some negative reviews for Gator, and I can't speak to them, all I can say is go to Fiat of Melbourne and ask for Debbie, you won't be disappointed. The car was in the same condition as advertised and runs beautifully as well
Georgewinberry
Jan 5, 2014
I needed a larger car and had been thinking of a Town and Country for a while. Decided, from past experience, that buying from an established dealership was much better than a "used car lot" who could not or would not be able to handle any further needs I may have. Les Brown was my sales associate. He met me "at the door", introduced himself, and got down to business of making me feel welcome to Gator. He was able to determine my wants and needs without being over bearing. This I really appreciated. After determining the price range I could afford, he showed me several cars and sold me a 2013 Town & Country. He presents himself very well and seems to know his product. Good experience and would recommend Gator to my friends.
Ufsukymom
Jan 5, 2014
I purchased the first new car I have had in over 20 years. I am recently divorced and I dreaded the whole dealer experience but Ron was very knowledgeable and pleasant. I never felt pressured and actually felt relieved after the whole sale was completed. I LOVE MY NEW FIAT 500!! It is exactly what I wanted and Ron made it happen within my budget. Thank you, thank you!I selected Chrysler in brand because this would not submit without a selection. I purchased a Fiat and it wasn't a choice!
wdebusk
Jan 5, 2014
The reason we come to Gator Dodge... Debbie Patton. My husband and I have been working with her for years. This will be our third or fourth vehicle we have purchase with her both used and new. She has been extremely patient, understanding, no high pressure sales, honest and just a true pleasure to work with. We stop in every once in a while just to tell her "Hello". We always recommend her to everyone. She is why we will continue to come back and continue to send people to her.
distls
Jan 4, 2014
We first visited Gator in late October when we began car shopping and Mike was our sales person. He was unavailable upon our return visit so he referred us to Chris and they were both great salesmen. On both visits, we explained what we were looking for and when we expected to purchase and they both respected our wishes by not being pushy. In my opinion, integrity and attitude make this dealership stand head and shoulders above the several others that we visited. Stephanie in the business office was very efficient and friendly. Actually, all of the employees including other sales people were very friendly and helpful. In fact during our waiting time, we couldn't help but listen to the sales lady behind where we were sitting and how she dealt with a young lady and her first car purchase. What a great experience for that young lady! I hope your service department can compare to the professional and efficient service that we received from the sales end. We will be more than happy to refer our family and friends to your dealership. Thank you Gator for making our experience a good one.
jat23013
Jan 3, 2014
Mr. Eduin otero, was a really honest salesman, and his customer or me and my wife was excellent, friendly and he really cares about customer satisfaction. He make us fill great and constable. His Customer service was beyond our expectations.
nealloniserven
Jan 3, 2014
Overall we felt that we had a very good experience leasing our new 2014 Dodge Durango from Gator Chrysler Dodge Jeep Ram in Melbourne. Without a doubt, the most rewarding aspect of this new vehicle purchase was dealing with our Salesperson, Lynn Clark. From the moment she greeted us as the dealership, she treated us with the utmost in professionalism, respect, consideration and responsiveness. Even more, Lynn did not exhibit the typical "high pressure", "buy it today" type of sales tactics that we have experienced in the past at new car dealerships. As much as we absolutely love our new Dodge Durango, we enjoyed dealing with Lynn so much that in the end we really wanted to consummate this deal as much for us as for Lynn who truly EARNED our business. We would, without hesitation, recommend Lynn Clark and Gator Chrysler Dodge Jeep Ram to others who are in the market for new or used vehicles. This is significant as I am a 1983 graduate of Florida State University (Seminoles), so buying a vehicle from a dealership named "Gator" was truly a stretch for me.
Mikealan2003
Jan 1, 2014
Everyone was very nice, this is the 3rd car I have bought from Gator, they are the only new car dealer that i trust, the salesperson, chris went way out of his way to explain the features of the jeep, i cannot thank him enough, it is a great truck, keep up the good work !!!
cocoabeach
Jan 1, 2014
We got there a half hour before they closed and they all stayed an hour and a half after closing, just to finish the deal, including the car washer and finance department! It was fast and painless and we can only recommend Gator Dodge to everyone we know. We will be back to purchase another car in about a year!
tnielsen50
Jan 1, 2014
We came in and told the salesman exactly what we wanted, and he delivered! Ron was extremely polite and easy going, joked with us and worked with us on the payment we wanted. He made sure all of our questions were answered and treated us like old friends. Thank you so much for a great car buying experience and helping us buy our first new vehicle! Happy New Year! Sean and Theresa Nielsen
wrangler007
Dec 31, 2013
Great customer service. Very friendly staff. Was able to get the jeep I wanted for the price I needed. Planning on buying from here again in a few weeks.
sharnage
Dec 28, 2013
I had the pleasure of working with Sam Costa while looking for a new used vehicle. He made the process fast and easy. Told him what I wanted and I was in and out within an hour.
Kay2k13
Dec 27, 2013
I really appreciate the wonderful customer service given to my mom and I from Eddie Otero. I will definitely recommend anyone to this dealership. THANX!!!
BrittanyKrause
Dec 27, 2013
Great service and very happy with new Jeep. Ron was very helpful and explained every detail of the Jeep to me so that I could understand everything about it.
Ljones2013
Dec 24, 2013
Love the fact that Jeff was not a "pushy" salesman. Every one there was extreamly helpful, friendly, and made the whole experience enjoyable. I the car at a price that worked for Me. Would go there again for another car or recomend the dealership, and Jeff to anyone who needs a new or used car. Thanks Jeff and the rest of the crew....also has great fresh popcorn.
Tightwad
Dec 19, 2013
We were very pleased with Lynn's low key approach, she was very customer friendly and concerned about our needs. She seemed to satisfy all our needs, even though we changed our minds a few times. Lynn seems very knowledgable in selling cars, as that business is one of its own; we felt no pressure, even keel, as if she knew us as friends. Her approach upon meeting us was also very careing, wondering if we were there to deal with someone else. She is quick on the ball and very confident and it was a pleasure to be able to deal with her.
jeepgrand2014
Dec 15, 2013
Chris was very easy and friendly to work with. My husband and I have an established relationship with Gator and we have always been happy with the service we have received.
CharlesMinter
Dec 14, 2013
Initiated discussions via email with Barb Scholten, Internet Sales Manager. The Jeep I was interested in was competitively priced at the outset and Barb provided detailed timely information regarding the deal. This was a long distance negotiation and it was the easiest deal I've ever made. Barb mailed all of the paperwork in advance of my 400+ mile trip and afforded me with a quick and easy delivery. She provided a very thorough orientation to what is a fairly complex but beautiful vehicle. If you are in the Jeep market, include Gator and Barb Scholten in your search.
Danworthen
Dec 13, 2013
We were met by Bill, and he immediately found the vehicle we were intending to purchase. After driving and checking price, we decided to test drive a used Jeep Compass. This car met our requirements and was within price range. Bill did not skip a beat when we decided to change from new to used. He proceeded to negociate and the final price was mutually accepted by both parties without a hitch.Thanks,Dan and JenniferWorthen
Nikmaru
Dec 12, 2013
Our vehicle purchase experience was excellent. Our salesman, Chuck Stupp, was great to work with, very friendly, knowledgable, and enthusiastic. He really listened to us, suggested several vehicles for us to test drive, and was patient and enthusiastic. We are extremely pleased with our Fiat 500. We had a bike rack installed on the vehicle, and that sales/service experience was also excellent. In fact, everyone we had contact with at Fiat of Melbourne was super. We've told many people how pleased we are! Please know it was necessary to select a vehicle brand in order to submit this review, and Fiat wasn't one of the choices, so went with the parent company, Chrysler. Just want all the good people at Fiat of Melbourne to get credit!
KRP739
Dec 9, 2013
Overall my experience at Gator was acceptable. The inventory wasn't great and I actually had to pay to have the jeep I wanted to be delivered from another dealership.
inuteroemd
Dec 9, 2013
Great experience all around. Needed a new vehicle and thought I would be turned down. I was previously denied by another dealer even though I had a car that was paid off. They approved me and getting this car really helped me out.
patman1234
Dec 8, 2013
It was a pleasure working with Sam Costa today as we purchased a new vehicle. He was kind not pushy which we really appreciate and took so much time with us, He was professional , knowledgeable and friendly. We would highly recommend him . Thank you The Mankowski's
robin23
Dec 7, 2013
Excellent experience, Les was a excellent sales person, very personable and honest. It was also nice talking to Mr.Kelley for old times sake. Thanks again.
Jewlsflynn34
Dec 6, 2013
I was on my way to the Bob Steel dealership after hearing their advertisement on the radio for their no money down and only $99 a month deal. I pulled into the Fiat of Melbourne dealership to try to google Bob Steels location on my phone. As I was trying to pull it up on my phone, Chuck can over to my car and asked to help me. I asked him if he knew where I could find the Bob Steel dealership in Melbourne. We began to talk and he told me about this Altima that just came in. With no pressure from him at all, I agreed to look at the car. I really liked it and told him about what I had to work with as in budget and he told me that he could work with that. After the test drive, I really liked the car. I was really nervous while we were doing the paperwork sense this was my 1st time ever applying to buy a car that wasn't from a buy hear pay hear. Chuck was very helpful and had me laughing, got me a bottle of cold water and was very helpful.I was very satisfied with my experience and would gladly recommend my friends and family to your dealership. Thank you for this experience.Sincerely,A very satisfied customer,Julie Flynn
peteracoviello
Dec 6, 2013
Sales staff was friendly and helpful and most important, knowledge about their product. When it came time to work out a price for my new Jeep Les and the manager were reasonable and understood my approach to working out a fair price. I would certainly buy another vehicle from Gator in Melbourne.
shellgirl73
Dec 4, 2013
Dave was great! Super friendly and attentive! He found exactly what we needed for my daughter and did it in a timely manner (she had to be a work within an hour of us arriving)! Thanks Dave! We're Gator customers for life (2nd purchase)!
Griff99
Dec 3, 2013
My experience was excellent. I know Bill Kaye from way back. He showed me trucks I was interested in, and guided me to the perfect choice. The appraisal of my trade in was favorable to me, and we made a deal that afternoon. The truck was polished off to a fine finish, and after Bill explained all the bells and whistles, I was on my way. .That's why i gave a favorable rating. PS. Joe handled the paperwork very well. He explained the purpose of each form, and we were done in no time.
Jodie06
Dec 2, 2013
Nicolas made my car buying experience one to remember. It took me awhile to finally make a decision but if it wasn't for him, I don't think I would have ever made the decision I was happy with in the end. I am so so happy with my car, as well as my family members that tried to talk me out of it, I will never go anywhere else. Thank you Gator and especially thank you Nicolas Shuminsky. Sincerely, Jodie Thomas
amiraalaina
Dec 1, 2013
My Husband and I were in the market for another truck, we have purchased vehicles from Gator before and the experience has always been wonderful. We found the truck we wanted and Richie helped us and got us in and out in no time. The staff is VERY friendly and VERY professional! I would recommend Gator to ANYONE in the market for a new or used vehicle.
Davinna
Nov 29, 2013
Justin was great and not pushy or over-bearing which made the sale that much better. Overall experience was good and happy with our purchase.
LDSALTER
Nov 26, 2013
THE EXPERIENCE AT GATOR CHRYSLER JEEP, WHICH RESULTED IN OUR PURCHASE OF THE 2006 RAM DIESEL, WASEXCELLENT. MIKE FLOYD AND OTHERS INVOLVED WENT OUT OF THEIR WAY TO SATISFY ALL OF OUR CONCERNS.I ESPECIALLY APPRECIATED MIKE INVOLVING MY WIFE ( FAYE ) IN ALL ASPECTS OF THE EXPERIENCE.THANKS AND WE WILL CERTAINLY CONSIDER GATOR IN OUR FUTURE AUTO/TRUCK PURCHASES AND MAINTENANCEREQUIREMENTS.SINCERELY. LARRY AND FAYE SALTER
jay77blue
Nov 25, 2013
We have purchased many vehicles with Chrysler and have been very happy with each vehicle. Jeff was our salesperson this time and did a great job providing us excellent customer service. He listened to our needs and provided a great vehicle to fit those needs. He made it his personal goal to make sure that I got everything I wanted with the car including the interior color. He is highly knowledgeable and I am more than willing to recommend him to my family and friends. By the way, we LOVE the car :-)
lkc2913
Nov 23, 2013
Very nice people that work there.Will referr people to this ealership.Gave me a fair price for my trade in.Will be a returning customer
zacco
Nov 23, 2013
Good overall experience. Greeted by staff upon arrival. Barbara was knowledgeable regarding the Jeep Grand Cherokee. Good communication, very straightforward. Everyone I dealt with was nice and helpful. Paperwork process seemed efficient.
charlieg21
Nov 22, 2013
Sam I am was a great salesman. Very friendly and not pushy at all. Steve made the car buying process quick and painless. I would definitely recommend coming to Gator for a new or used vehicle.
pwittnik
Nov 22, 2013
I selected Gator Chrysler in Melbourne over three other dealerships in Merritt Island, Orlando and Vero because of their knowledgeable and professional sales staff. James (Clint) Bowen introduced and helped me select my Jeep Cherokee Trailhawk along with the most applicable options and Chris Rollinger prepared and introduced me to the more important features of the vehicle when I picked it up. Chris also explained that my vehicle is nav. ready and pre-sold me on adding the navigation system when I bring my car for it's first service. Great Job!thank you,Peter
mcook115
Nov 21, 2013
Just beginning my search for a suitable vehicle I stopped by Gator for a preview and ended up purchasing that selfsame day. I found my dream vehicle on your lot. My sales rep was wonderful and I received a great interest rate for the financing. I am very pleased. Wow!
tmarban
Nov 19, 2013
Dave was excellent in every way. He helped us every step of the way without being pushy or aggressive, and was very knowledgable about the car we purchased. He is now our "go to guy" for any future car needs. Stephanie in Finance was also very nice, friendly & helpful. Many thanks all around, Terri & Steve Marban.
marilo_puerta
Nov 18, 2013
Excellent place to buy cars, very friendly guy (Les Brown). Great Customer service. We are very happy with our Dodge Van. Thank you for everything.
catiev1
Nov 18, 2013
I came all of the way from Fort Lauderdale to purchase a Challenger from Gator Dodge. I was less than thrilled with the South Florida Dodge dealers. It started as in inquiry on line and I could tell right away that she wanted to work with me. Thru electronic correspondence and one phone call the deal was done by the end of the day. I very much enjoyed Gstor Dodge. I was in no hurry to leave, everyone seemed to be very happy for me and Barbara is the bomb. I would definitely recommend the Challenger and your dealership. Thanks so much for
wheeleruf
Nov 15, 2013
The dealership is ran very professional and a large selection to choose from. Nick was very friendly and honest. The prices I felt were reasonable and the closing processes was very fast and hassle free.
rjbradley
Nov 15, 2013
I bought a used 2010 Chevrolet Cobalt 9 months ago and was never completely happy with this car. I was looking for something that was 4 door and had more room inside. I went to the dealership on a Saturday, per the recommendations of a co-worker. When I arrived at the dealership Nick Shuminsky greeted me right away. I explained to Nick my concerns and he was more than willing to work with me. Nick was very friendly, polite and extremely helpful in helping me to decide which car met my needs. I was up front telling Nick that I could have a problem getting approved for a loan but he said he would do all he could to help me. After two days I received a phone call from Nick saying I had been approved! I was very excited and grateful that Nick worked so hard to get me approved. Thanks to Gator Chrysler I am on my way to re-building my credit. I am thrilled to be driving my 2013 Dodge Avenger. With employees like Nick, I am convinced that you will continue to have complete customer satisfaction and success. Thank you again Nick for all you did to help me.Sincerely yours,Robin Bradley
BCHockey
Nov 13, 2013
I started with Mike yesterday on a 2014 Chrys. 200. Went In this Morning and saw the Dodge. Chris took care of me for Mike and wass outstanding. Never had a better experience.
dcolachicco
Nov 10, 2013
I live in Lake Mary which is a one and a half hour drive from this dealership so I was very hesitant to make the trip without knowing if I was going to be able to make a deal. I spoke with Jeff and he was totally honest with me on the phone and convinced me that it would be worth my while to make the drive. The car I went to look at was exactly as described and Jeff was an absolute pleasure to deal with. I was able to purchase the vehicle, they treated me right on my trade, got me excellent financing and did all of those things in a very friendly and hassle free way. Maryann worked very hard on hour behalf and got us a great financing deal, also with a big smile. I would go as far as to say that this is probably the best car buying experience I've ever had and I've been buying cars for 40 years. Thank you Jeff for your honesty and thank you Maryann for all your help. This is a great dealership and I will make the drive in the future to do business with them again.
Hiway2112
Nov 8, 2013
Jim sadowski is probably the friendliest most helpful and patient car salesman i've met since donnie allen and his associate clint was very helpful as well.my wife and i only buy american and now i have to say probably loyal to chrysler keep up the good work and i'll help to spread the word thank you.
wenty
Nov 8, 2013
I was very satisfied with my new car purchase at Gator Chrysler, from the time a happy and smiling Chris Rollinger met my wife and me in the parking lot to his delivery of my new car to me at my home, this was one of the most pleasant new car purchasing experiences I have had. I would highly recommend purchasing a vehicle from Gator Chrysler..
dsherrill23
Nov 5, 2013
Dave was a great salesman he helped me get exactly what I wanted. And then worked with the pricing to help get my payment to where I wanted
PRSlover
Nov 2, 2013
When I pulled in, Eddie met me and introduced himself. He asked how he could help and I explained my situation. I had a particular need for a particular model and he worked with me right from the beginning. When we talked about the financing, he was up front with the fact that not all the rebates were available to me and explained why. I told him what I needed to complete the sales and he got it for me. I was apprehensive at first but I felt no pressure from Eddie to take the offer.It is nice to work with a sales person that is helpful but not to pushy. I felt comfortable with Eddie and believe him to be competent, honest and a customer advocate.When I accepted the deal, he handed me off to Stephanie in Finance. This young lady was so friendly and helpful. When I questioned her on what things were, she explained them to me without hesitation or resentment. Her attitude was friendly and positive throughout the process. She even went through and highlighted all the places my wife needed to sign since she was unable to come in.Then to top it all off, Stephanie packed up the forms and Eddie followed me to my home to get the proper signatures. I was truly satisfied with the experience from start to finish. It got me through a difficult situation with virtually no trouble at all.These two people are a tribute to your dealership and should be congratulated on a job very well done.Thanks
P40W
Oct 29, 2013
Without a doubt, buying a car from Gator Dodge was the most pleasant car-buying experience I've had. My salesman, Justin, was professional, pleasant to deal with, and most important of all, not pushy. Actualy, no one I dealt with at Gator was pushy. To me, that's very important. Always wanting a Challenger as a teenager, you can imagine how I felt when I picked up my new car. This excitement was reflected in Justin when he presented my new car to me and walked me through its features. I can honestly say that I would recommend him and Gator to my friends and coworkers.
rw157
Oct 25, 2013
My first car experience was great. The staff was very friendly and never over bearing. The price was very fair and reasonable. I would recommend this dealership and staff to anyone looking for a new or used car.
Lucypearl
Oct 24, 2013
Laura was a great help from start to finish. She was my first and last point of contact. She was courteous and friendly with a beautiful smile. She was very helpful, answered al my questions and explained everything to me in a way I could understand ands as actually knowledgeable about what she was explaining to me, unlike some other places I've been to. I really appreciate her help and hope she's there on my next visit.
TeresaDavis
Oct 23, 2013
Love your dealership...great selection. our salesman, Mr Stupp was awesome! Knowledgable, friendly and went above and beyond. WillDefinitely recommend both him and your dealership to friends and family! We love our Nissan Murano!
rphillips77
Oct 21, 2013
I was greeted by Les before I even hit the doors. I was a little apprehensive due to the fact I know how "car salesman" are supposed to be; Les was different. I actually felt as though he wanted to get me in the car I wanted, not just trying to make a sale. Price wasn't the first thing he was interested in. He worked VERY hard to meet my needs as a customer...and then later to find out, a fellow Christian. I don't like dealing with people too much because they seem fake. I was so nervous about making this purchase; it was the first one I had to do alone...no wife...no family to make decisions for me. I actually said a prayer before I left my crappy apartment. So, I believe it was meant for me to use Gator as my dealership and to have Les as a salesman. He made sure I got something for my trade....which was on it's last leg. It was good to me, that Mitsubishi Endeavour. 155K miles. Paperwork took a little longer than I had hoped but, I suppose that is the way it is. I was approved for what I had asked Capital One Auto Finance to allow me to finance. 24K. I was disheartened to hear the out-the-door price was close to 3000 more than I had to spend. As I was about to leave, Les was able to negotiate a deal so that I could keep the car within the means I had. Faith restored! Other than a few cosmetic damages I saw the next day, in the sun, the car is great and your sales guy....AWESOME!!
MariaFLA
Oct 20, 2013
We explained to Jim what we wanted the new car for and he worked with us right up until the end with a great attitude, fun to talk to, knew his football and we had a grand old time picking out the car and everything that went with it; it was like shopping with a brother for what we wanted and his input was important because he knew more than we did. THANKS AGAIN JIM FOR A JOB WELL DONE!!!
garjerdodge
Oct 20, 2013
We were very pleased with our experience at Gator Chrysler Dodge. Barbara was exceptional and worked hard until we were satisfied with the purchase of our 2014 Challenger. We have bought cars in the past and have been very satisfied.Gary and Jerrilyn Krause
Achilles82
Oct 14, 2013
I bought a used Ford Expedition from Gator for 16K and I was supperised bye what a negative expierance it was. It started bad the guy Mike Kelly I bought the car from was fired. The Manager Steve took over. I thought with the Manager involved The process would be less stressfull. How wrong I was. Gator did not even look thought the truck before I bought it. There was no Tire jack in the car, so they tried to take one from another truck they had and that one was gone also. They will say to you we are Gator we have been here for 34 years. How do you sell a car and not even look through it. The basics. I bought my truck over a month ago and they are still done. To make a long story Gator Used cars on Palm Bay rd. is not, I SAY AGIAN IS NOT THE PLACE TOGO. I am a combat vet. I would ask my fellow brothers and sisters of the military to please consider shopping at another dealer, PLEASE. Thank you for your time, PLEASE DO NOT SHOP AT GATOR CAR COMPANY, THANK YOU!!
kingdavid2
Oct 14, 2013
Low pressure, good to work with, fairly knowledgeable about vehicle even though it was a Toyota and honest about not knowing all of the electronic functions, made financing with SCCU easy
ottmw1
Oct 10, 2013
Bill Kaye went above and beyond to make me satisfied; eg, moved cars around like a porter, three test drives, made me comfortable, and he was knowledgeable about the details of the 300C. Bill is a professional asset to your sales staff!
airplane1
Oct 9, 2013
I gave this dealership excellent ratings because of my Sales Person, Ronald Souza. He was completely knowledgeable about the carand answered all my questions with ease. He also showed me the safety and other features of the car and how they worked. He was pleasantto work with and I would recommend him to any one wanting to buy a car from Gator Fiat of Melbourne.
shanereed
Oct 7, 2013
I had a very pleasurable experience dealing with Barbara Scholten at Gator Chrysler dealership, she was very prompt in my online inquiry and professional throughout the complete process from that point to the follow up call after the sale! Would reccommend anyone looking for new vehicle to give this dealership a chance to help your buying experience be stressfree.
timvitou
Oct 7, 2013
Before you buy another vehicle go talk with Barbara Scholten at Gator Chrysler Dodge Jeep Ram. She is the consumate professional; just like everyelse at Gator!Barb took the time to listen to us first before showing us a single vehicle. Once we started looking at vehicles Barb answered every question in detail. Once we decided on the right choice for us (not simply what the Dealer wanted to sell us like so many other Dealers) Barb made the purchasing process simple and remarkable quick. Barb introduced us to the key management including the Dealership owner, Business Manager and the Sales General Manager; clearly Barb is proud to work at Gator and of her management team. Do yourself a favor and at least put Gator on your list of potential Dealers. Nothing beats dealing with professionals, Gator is stocked with them...
Jeepgurll
Oct 4, 2013
Went in to Barbara Shoulten months back about a lease return on my Jeep, after returning again when lease was up, she still remembered me and our conversation, we were able to return and pick up my new Jeep with everything I basically wanted that same day! Barbara was fun, helpful, and enthusiastic at her job, she really worked wih us and we are extremely happy with our 2013 Jeep Wrangler, great salesperson great dealership!
MrTweet
Oct 4, 2013
I found dealership on my pc.I called and spoke to Debbie, she was very informing and very honest.I had a problem whit another dealer.I told her I lived an hour away and would only visit the dealership if she could help me.She was sure she could so I made an appointment. Well I had a great experience,and purchased the car I wanted with out a problem. She made me fell like family.I would recommend her and the dealership to anyone interested in buying a car or van. THANKS FOR EVERYTHING Joseph Giaccone
ShainaWalker
Oct 4, 2013
I felt very welcome the moment I stepped onto the property, Dave Wintermyer (my sale rep) was very patient with me as I went through all the cars I had listed to look at when at the last minute I fell in love with one that wasn't even on my list. I came back two days later to complete my purchase, my kids were able to enjoy cartoons while I filled out paperwork and I wasn't waiting there forever. So happy with my new car and I couldn't have done it without you guys, thank you so much to everyone who was apart of my purchasing experience.
somthinsup
Oct 2, 2013
I Purchased a new Durango. Awesome purchase experience! I love the no nonsense atmosphere. Best end of year prices I've seen. No haggling required. Staff is friendly
7bobkat7
Oct 1, 2013
Rob Thomas was very helpful in helping me find the vehicle I wanted - Charlie McCarthy worked with me on trade in value and value of the vehicle I wanted to purchase - Maryann was most helpful in purchasing the right Extended Service Coverage and GAP Insurance - Everyone was very courteous & professional and went out of their way to help - Most satisfying experience -
erosenfeld
Sep 29, 2013
Shopping for a new car isn't always a pleasant one. I've done it many times. But the whole experience was a very good one. Everyone was friendly, and I didn't feel that I was being taken advantage of, like most dealerships. Chuck, the salesman was exceptionally nice and most of all, very patient with all my questions. Overall, I was very pleased. I would certainly recommend to anyone who asks, to go their.
jetsixsix
Sep 29, 2013
Usually, I dread buying a car. (Truck, in this case.) My wife and I had done our research on what we wanted, what fair prices were for each model w/options, what our trade was reasonably worth, our credit, etc. Basically, we were armed for bear, game faces on, and ready to go tooth-and-nail. Most dealerships we looked at online wanted email requests for their 'online prices,' and that they were only valid with their internet sales department, you had to bring the email with you, etc. The last time we bought cars using this method, the prices they sent were never the same, as there was always some 'market adjustment' or 'dealer add-on' that wasn't disclosed. (Although there was always an asterisk.) So we go to the dealership, meet Barbara, and drive the truck we were interested in. Didn't need the email, the price was the same as the price we were quoted. The trade offer for our car was a hair low, but still fair. The price of the truck was actually lower than most sites showed for what other were paying, so I feel we still came out on top. In and out, including test drive, negotiations, signing, detailing the truck and filling up the tank, it was all done in under 2.5 hours. (And it was late on a Sunday, with minimum staffing.) Long story short: Dealing with Barbara and Gator was the easiest car buying experience we've ever had. Not only would I recommend them to others, I am planning on going back soon for another car.
marypawlus
Sep 25, 2013
Dave Wintermyer was very good as a salesman for Gator Chrysler. Always a smile and very friendly. Knows what he's doing and provided me with the vehicle I wanted.
psalm91
Sep 24, 2013
We came to "just look", but our salesman, Ron Smith, was so "in tune" to what we were really looking for that he took us to your other location just to show us a car that he thought might be what we had in mind. Well...he was soooo right! He had listened to not only our words but also my heart and put us in the beautiful black Charger that we now own! Because I have aging parents and my 2 door blue 1994 Camaro (affectionately known as "Nellie") could not comfortably transport them, it was a very emotional time for me. Our salesman, Ron Smith realized it was hard for me to let "Nellie" go because I loved that car for 20 years and it was hard to think of letting her go. He was patient and gave me space and time (lol) to work through it all! We love the black Charger and it was a blessing to have a salesman that did not pressure us and gave us a great deal! Thank you Ron Smith! :)
jimvanzino
Sep 19, 2013
Ron Smith did an excellent job throughout my buying experience. He was a very knowledgeable salesperson and was not overly aggressive which I appreciated very much. I would recommend Ron Smith and your dealership to friends who are looking for a good team.Please do not sell or send any unsolicited email to the address I am using to register this compliment.
flocku316
Sep 17, 2013
Les was a very friendly and knowledgable sales person, Les knew exactly everything about the vechile i was looking for and was extremeley curtiously and respectful.
omauria
Sep 13, 2013
My salesman was very good and helpful. I enjoyed my time there buying my new vehicle. I love my new car. I want thank Chris for all his help with me purchasing my car .
robert9999
Sep 11, 2013
Les Brown is an OUTSTANDING salesman. He never hesitated to answer any question I had. He worked with me and management to obtain the price I was looking for. Will send all to Gator and Les Brown.
dnbrusen
Sep 11, 2013
They worked very hard to make sure that they were able to get our business. They also had paperwork ready to go for us when we got there so that we were not there for hours!
mth460
Sep 10, 2013
Definatly a win win sale. Have to say easy negotiations and no pressure. Great atmosphere!!!! I got the terms i wanted and a great rate from SCCU.
mycaptainchris
Sep 10, 2013
Barbara was so patient with us. We first came in looking to replace my wifes Jaguar XK (she was pregnant) and Barbara walked us through the various Jeep Wrangler Unlimited models. When this didn't work out, she pulled up in a Grand Cherokee with a Hemi. As much as we liked it we ended up buying a Ford Flex. HOWEVER, it didn't stop there: I also decided that I liked the wrangler enough to trade my Shelby GT500, and after much thought and consideration I ordered a 10th Anniversary Rubicon. Well done Gator and Barbara.
sbarry01
Sep 9, 2013
My wife and I decided to replace my old SUV with a new one. I generally knew what I was looking for but needed to decide on the specific SUV before shopping around. We went to Gator Chrysler on a Friday first because it had all 3 types of SUVs I wanted to test drive, and then I expected to look elsewhere as well. Turns out, we were treated so well and they had the perfect SUV in stock that we decided to stay there and make a verbal commitment to likely purchase the following Monday, after an inspection by our mechanic. Chris offered to drive the vehicle on his time to my mechanic for the inspection which was very appreciated. The vehicle checked out, we did a little negotiating, and I came away happy with the price we settled on. Monday evening the process to purchase the car was quick and painless. Thanks, Chris!
Mark Nelson
Sep 6, 2013
Been to many dealerships. Gator and Barbara Scholten were by far the most professional and helpful I have been to. Best price and great experience!
A little wise
Sep 5, 2013
We saw a cadillac online and went to the dealership to check it out. What seemed to be to good to be true eneded up being just that. The dealer said they would fix several concerns, and yet three weeks later I am still having the same issues with the car. I took it to an outside mechanic for a second opinion and ended up with an estimate of over $1600.00 worth of promblems to fix. I called the dealer back yesterday to see if they would respond to the problems and was redirected several times. They told me I would have to wait till tuesday (a whole week) before they would have a mechanic on duty to look at it. I follwed the chain of command phone call after phone call up to the owner, Joe Kelly himself and I am still waiting for a call back. Buyers beware, that great customer service dissapears as soon as you drive off the lot.
bishopna
Sep 5, 2013
Nicolas was very friendly and informative about the current car market. After discussing my options and what I was whiling to pay, Nick was very confident that he could make the deal. After a deal was agreed upon, the approval process went very quickly and I was leaving with my new truck within half an hour. Best experience I'v every had at a car dealership.
DaveVickery
Sep 4, 2013
Great Experience! Dave Wintermyer my sales associate is a jeep guy and made the buying experience very enjoyable. Before purchasing I did a quick google search of the local dealers and who had the best service department reviews. Gator Chrysler Jeep was the best so I selected them for my purchase. The buying transaction is a brief period compared to the amount of time I will be using the service department for routine maintenance for the life of the jeep. The sales experience was no hassle. My closing paper work was ready for me when I arrived and the signing process only took 5 minutes. Very efficient. I have already recommended Dave Wintermyer to friends who purchased a JKU last weekend. My 2014 billet silver JKU is not just another car it is a new member of my family!Dave Vickery
damien1023
Sep 3, 2013
Dave Wintermyer was one of the best sales associates that I have every worked with when purchasing a new car. He provided my wife and I superior customer service from the moment we exited our vehicle on their lot and gave us a great deal on our purchase. Also, there was never any pressure put on us during the entire process. I would recommend both Dave and Gator to anyone that is looking to purchase a car from the Chrysler family.
LokiLo123
Sep 2, 2013
We found a beautiful F-250 on line and contacted Debbie at Gator. She sent us even more pics on her own including every little thing she could find wrong to make sure we were comfortable with the truck. Even though we kept them late, everyone was friendly and made our experience great and gave a fair trade on our F-150. I would definitely work with Debbie and Gator Chrysler again.Aaron Lakeland, Florida
Johnie123
Aug 29, 2013
Chris Browne did everything he cound to help use out, we saw all the cars that he had. Gator Automotive Group had all kind of cars not just JEEP. we got a jeep and love it.
KCRATE
Aug 29, 2013
We first visited the dealership early in the year looking for an alternative to the truck that we owned that didn't quite meet our needs. Chris Hill kept our information and contacted us every time a vehicle came in that might have been a possible match. This week we hit jackpot and purchased just what we were looking for. Thank you Chris Hill and everyone at Gator!
zigrosda
Aug 29, 2013
Worked with Nic...was very helpful - did his absolute best to answer all my questions. Ordered a 2014 Jeep Grand Cherokee Summit Diesel. Was low stress and we worked together to figure things out. was exceptionally friendly and in all reality, someone would be great to get a beer with - which is very important to me. When I walked onto the lot I had a great big beard and was dressed like a bum but he took me seriously the entire first visit and didn't roll his eyes or anything like I have experienced before. I work in medicine which I consider a service industry myself and Nic provided great service. Im excited to work with him on adding the mopar accessories when it gets delivered! He is young like me and will only get better with his type of personality! Happy to work with him! I'm a realist so I also feel like a got a fair price on a vehicle that isn't even on the lots yet--> happy.
engineeralph
Aug 26, 2013
This was our best car buying experience yet. We brought in our 2011 Jeep Compass to see about getting a 2013. Jim Sadowski met us at our car and was very professional and friendly. We had bought the Jeep at Gator so we knew it was going to be another good experience. Jim led us out the the Jeeps and we picked one for a test drive. While he went to get the keys we spotted the Dodge Journey and decided that was more what we were looking for. Jim came back with the Jeep keys and we told him we had changed our mind. No problem, then went to get the Journey keys. This would not be a big deal except that the heat index had to be near 100 at about noon in Florida. It was a little hike back to the showroom. After deciding we wanted to purchase the Journey Jim guided us through the whole process and it actually was enjoyable. He really worked on our behalf and we left getting a wonderful new car and feeling like we really came out on top with this purchase. Everyone at Gator is always so friendly and helpful. Next time we decided to purchase another automobile we will be back. And again, extra Kudos to Jim!!!
ilagna
Aug 26, 2013
Jim Sadowski greeted us right away and was very friendly and so knowledgeable about the car I was interested in. I didn't feel any pressure at all and was very comfortable. The deal we ended up with was too good to pass up. When we met with the finance department everything was very clear and quick. We left very satisfied with the whole experience.
annestraub
Aug 25, 2013
Eddie was always available to answer questions. When we visited, he had vehicles we'd mentioned ready to test drive or look over. We needed the vehicle quickly for a family vacation, and Eddie Otero and Sunshine Dodge made it happen. This was probably our lowest-stress buying experienceever.
Jaqwin
Aug 24, 2013
Dave Wintermyer worked with us from beginning to end. We had our 2010 Chrysler 300 in for an oil change on Friday. While waiting to pickup the car from service we happened to meet Dave. He was friendly, informative and wiling to work a deal. My husband and I had not thought of trading in or purchasing another car and we were on our way out of town. My husband spoke to Dave who said he would leave a message for us when we returned. Well he was truly a man of his word. We met with him that Wednesday and it took only 2 1/2 hrs from the time we walked in, test drove, met with finance person Stephanie Robaina, who was also professional as well as personable, and drove off the lot with a "New" "Used" 2012 Chrysler 300. Would we recommend Gator Chrysler? Considering this is the second purchase. You bet we would. Would we recommend Dave Wintermyer without any hesitation "YES".
wsummers
Aug 24, 2013
It has been 30 days since I purchased a car from Gator for my wife. The purchase experience at Gator was the best I've had and Tony Wagner made it easy. The used car I bought was in perfect shape and very clean. This is the second car I purchased from Gator and my experience with them will bring me back again when I need another car. I would recommend them to anyone looking to buy a car. Tony was right, the wife loves the car! Thanks again for making car buying so easy.
pmmarzano
Aug 23, 2013
Very professional and friendly. Les quickly showed me exactly what I wanted and the negotiations were painless and we proceeded to close the deal quickly.
Katieleexd
Aug 19, 2013
Les was a great salesman. He and the rest of the team at Gator did a fantastic job getting us into the best car for us. I couldn't be happier with the service and hospitality we received.
Frizzysue33
Aug 19, 2013
Chris Rollinger helped us with a van we needed so I could get my husband out of the house as he is handicapped and no longer drives. The town& country is easy to get him in and out. Everything was ago of experience
angielusz
Aug 15, 2013
I had a good experience. Richie was helpful in overcoming the obstacles I had when considering purchasing this car. He worked on fixing the minor issues I had.
ROBTAYJR
Aug 14, 2013
From the moment I pulled into the dealership, I felt welcomed. The salesman, Mike, waited until I got out of my car before greeting me. I always hate when you pull into a dealership and the salespeople are like a hungry pack of wolves and mob your car. A huge turn off! But from the moment Mike introduced himself until the time I signed all the paperwork with Stephanie, I never felt like I was a burden or hassle. I did not even feel like a customer, I felt like a member of the family. Thank you for making the process painless and wonderful.
luannsenia
Aug 13, 2013
Our Salesman Ron Apple was extremely knowledgeable, answered all my questions and made our car shopping experience very enjoyable. Ron took the time to figure out where my confusion was and explained it to me, while others were rude, condescending and acting as if they had virgin ears :-(When asked the question, would I recommend this dealership? Being required to choose yes or no only I chose no because I am not sure if I would recommend the dealership, but I would let them know I had a great salesman. Thank you Ron for a pleasurable afternoon.Lu-Ann Senia
sylvia03
Aug 13, 2013
Great experience! Love the van. Would recommend your Gator dealership to family & friends. Keep up the good work. We were impressed from the time we arrived until we left. Thanks again.
mawhite2007
Aug 12, 2013
Jim was very attentive, kind, and understanding. He took his time and really worked with us to get us in the best car for us. Thank you!
Brentkeaton
Aug 12, 2013
Justin Stevens took wonderful care of me and my wife while purchasing our Dodge Avenger. Justin is an asset to your company and in all reality I consider him a new friend. Thanks Gator!
Rachey07
Aug 7, 2013
Chris was an excellent salesman. He was extremely helpful and knowledgeable and a pleasure to work with. I felt very comfortable with Chris and I didn't feel pressured at all. He let me think about my decision to make sure it was what I really wanted. My family and I absolutely love the Durango and couldn't ask for a better vehicle. Thank you so much to the team at Gator for making this a pleasurable car buying experience. We will definitely be back!
Lysee
Aug 6, 2013
My service rep Mike helped me by introducing me to Barbara, my sales rep. I requested a non nonsense person without the "fluff". I was pleasantly surprised by Barbara's knowledge of the vehicle and if she did not know got the answer immediately for me.She sent me photos of the car when they found the one that I requested and arranged everything from that point on making this a very easy and pleasant transition.I would certainly recommend both Barbara Scholten and Gator Chrysler in the future.
dayma
Aug 4, 2013
Eddie was awesome. I have to say it's the best car buying experience I've had... ever... I do not enjoy car buying but Eddie made the experience fun and I would go to Gator again if I remained in the area.
blissfulfoolish
Aug 3, 2013
Ron was extremely patient with me. This was one of my better buying experiences. I felt comfortable and I felt like there was no pressure to buy.
memere
Aug 3, 2013
We had a bad experience at Gator about 3 years ago and I was not expecting a lot this time. I was pleasantly surprised to have had Debbie as our sales person. She was very pleasant and knowledgeable and she went the extra mile. Also Stephanie made the transfer of our vehicle and all the paper work a very organized and pleasant experience.
jsmith55
Jul 31, 2013
Nicholas was the best salesman we have ever had. He was honest, fair, and this was the smoothest and quickest we ever purchased a vehicle there. Very satisfied!
Stanbird
Jul 31, 2013
Chris hill did an excellent job at trying to satisfy me in my purchase. He went out of his way to get all of my questions answered about the truck. He even called over a diesel truck technician to talk with me about the truck and to review the service records and explain why certain repairs may have been needed. I could tell that Chris was intent on making sure that I was happy with the Deal and my purchase. During my multiple visits, I could tell that Chris was a hard worker. I witnessed him hustling out in the heat to help potential buyers while most of the other salesmen were standing around talking. I envision him as a valuable and dedicated employee for your firm.
nancysimsbartlett
Jul 29, 2013
Barbara gave perfect directions for our drive from Daytona to Melbourne and was ready and waiting for us when we arrived. she was knowledgeable and courteous and quick. our only complaint was the truck was not cleaned as it should have been.it still had a sticky factory substance on the seat-belts and I believe my husband said there was a blue something on the tires or rims.this was not her fault. she ask a gentleman to clean it while we were doing our paperwork and he did not do a good job.
Gman
Jul 29, 2013
I looked at Jeep Grand Cherokees on Cars.com and contacted this dealer. Got a very prompt reply from a salesperson with the information I wanted. If I did come in to the dealer I was to contact this salesperson. OK, that seemed fair. Was not sure if I would have time to stop by over the weekend. After stopping at another dealer, I did finally make it to Gator. Upon pulling into the parking lot the hordes (5 or so) of unoccupied salespeople descended upon me. I then said I had been working via email with a particular salesperson. I thought I had the plague. I've never seen salespeople move so fast. They would not even talk to me. If I wanted to talk to the salesperson I emailed, I could go inside. I found this odd and very rude. I looked around at the Jeeps and left. I felt so put off by this behavior that I could never have bought a car at Gator. What the salespeople should have done is told me '_____ is inside. If you will hold on one second I will be happy to get ____.' Nothing at all. Didn't even have the courtesy to point me in the right direction.
Mrsjeno
Jul 28, 2013
My husband and I purchased a new Jeep Grand Cherokee from Gator today and I must say it was the best experience I have had buying a vehicle. Everyone was great. Our salesperson Richie Infurna took good care of us and ensured we left happy And with the Jeep we wanted. Thanks again to everyone at Gator! We will definitely recommend in the future,
VerySatisfied
Jul 28, 2013
This was my easiest car buying experience ever! (#14 for me.) Richie Infurna showed us the 2014 Grand Cherokee Limited and we got a great deal so we drove it home the same day! Trust me I do my homework! AND we got thousands more for our trade than a high volume dealer in Orlando was willing to give us. Joe Kelly treated us like family. Would definitely recommend GATOR to anyone.
Jenogburn
Jul 27, 2013
My husband and I bought a new Jeep Grand Cherokee today from Gator Chrysler Dodge Jeep Ram. We had a great experience everyone was wonderful. Our Salesperson Richie Infurna took good care of us and ensured we were happy,Thanks to everyone at Gator. We will definitely recommend them to our friends.
rwedegis
Jul 27, 2013
We had a great experience purchasing our new vehicle at Gator. Dave was very helpful and courteous. We never felt rushed or pressured and most of all there was no BS. The transaction was smooth and hassle free!
klynard
Jul 26, 2013
I give this rating because of how kind everyone was. They made the typically "horrible" car buying process easy and stress free. Richie was wonderful and wasn't pushy at all. My husband and I are expecting and we were looking for a safe family car. That is just what we got. We will send other to go see Richie!
ErikGaulin
Jul 26, 2013
Chris Hill was very pleasant from the first phone call to the hand shake at the close of the deal. I would definitely recommend him to any future customers.
wmoody
Jul 25, 2013
I TALKED ON THE PHONE WITH MR SHUMINSKY ABOUT A TITAN TRUCK I HAD SEEN ON CARS.COM AND TOLD HIM I WOULD LIKE TO ARRANGE A TIME THAT HE COULD MEET WITH ME TO TALK ABOUT A TRADE. I EXPLAINED TO HIM THAT I HAD BEEN GIVEN AN INSTANT TRADE OFFER THRU AUTOTRADER THAT I THOUGHT WAS AN INSULT AND SENT HIM A GENERAL LIST OF THE FEATURES OF MY 2005 SILVERADO 2500HD TO RECEIVE A SIGHT UNSEEN VALUE FOR MY TRADE IN. I WAS TOLD THAT THE VALUE GIVEN COULD GO UP OR DOWN DEPENDING UPON A VALUE DETERMINED IN A PERSONAL VISIT. THIS VALUE WAS $600.00 GREATOR THAN AUTOTRADERS'. I HAD BEEN LOOKING FOR A TITAN FOR A NUMBER OF MONTHS ON THE INTERNET AND THIS GATOR DEALERSHIP HAD SEVERAL POSSIBILITIES WITHIN MY PRICE RANGE AND SINCE MY WIFE AND I ARE RETIRED, OUR RESOURCES WERE NOT ENDLESS!! IT SHOULD ALSO BE NOTED THAT MR SHUMINSKY ASSURED ME THAT THEY WOULD GIVE ME A FAIR ASSESMENT SINCE I HAD TO TRAVEL FROM DELTONA FL. TO MELBOURNE, A DISTANCE OF 100 PLUS MILES. THERE WERE DEALERS MUCH CLOSER TO ME BUT THEIR PRICES AND SELECTION LEFT MUCH TO BE DESIRED. UPON ARRIVING AT THE GATOR DEALERSHIP I WAS WARMLY GREATED BY AN EMPLOYEE BEFORE I HAD GOTTEN OUT OF MY TRUCK, WHO ASKED WHO I WAS LOOKING FOR AND DELIVERED ME TO MR. SHUMINSKY. AFTER A SHORT TEST DRIVE IN THE VEHICLE OF MY CHOICE, I WAS INTRODUCED TO THE GENTLEMAN WHO WOULD BE DETERMINING MY TRADE VALUE WHICH WAS APPROX $1100.00 MORE THAN I EXPECTED. TURNS OUT MY TRUCK CHOICE WAS THE APPRAISERS BUSINESS TRANSPORTATION. OF ALL THE YEARS OF BUYING AND TRADING VEHICLES, ( I AM 71 YEARS OLD) , AND DRIVING APPROXIMATELY 650,000 MILES FOR WORK, THIS HAS BEEN BY FAR THE BEST VEHICLE BUYING EXPERIENCE OF MY LIFE!!!!!! THANKS TO NICOLAS AND ALL THE GREAT PEOPLE I DEALT WITH AT THIS DEALERSHIP. THIS WILL PROBABLY BE MY LAST TRUCK BUT IF I DECIDE TO PURCHASE AGAIN, IT WILL BE AT THIS DEALERSHIP!!! MY WIFE TOLD ME BEFORE VISITING GATOR THAT WE WOULD PROBABLY NOT LIKE THE OFFER BUT WHEN MR. SHUMINSKY CAME OUT OF THE OFFICE WITH THE OFFER, MY WIFE WASTED NO TIME IN STATING " SOUNDS LIKE A DEAL" . NEED I SAY MORE!!!!!!!! KEEP ON TRUCKIN!! SINCERELY, WILLARD B AND PEGGY MOODY
mcclurj
Jul 24, 2013
I found an ad on Auto Trader with the vehicle and price range that I wanted. With so many locations I went to the Nasa Bldv Fiat store, drove through but didn't see the truck I was after. Showed my ad to Ron who went in search. After locating the truck we went for a test drive, stopped for gas and went into negotiation. WIth Ron's help I got the price and the truck I was looking for.
DebbieReynolds
Jul 23, 2013
We found the car we wanted, and our sale person Clint Bowen went out of his way to get us the payment we wanted. He even got us more money for our cars that we were trading in. The process was easy and friendly. The car we got was clean and ready to go when we were done. I like how easy everything went. I would recommend Gator Chrysler Dodge to all my friends.Thank so very much for working so hard for us.Debbie
GPPizza420
Jul 22, 2013
Tony Wagner was friendly, helpful, upfront, and honest. He didn't act or treat me like a typical car salesman would. He seemed more like a friend than a salesperson. He was respectful and pleasant to me and my family members.
hhoog
Jul 22, 2013
Very simple and quick to work with, never wasted my time I appreciated the great service the Clint provided. They were also very accommodating with my young children who were with us.
Staylor0808
Jul 18, 2013
We were happy with our salesperson Nick. He went back and forth multiple times til we walked out and returned another day. I was sad once the deal was done and we headed home. The vehicle had 1,800 miles only and no floor mats...really. We were also very tired of being told what a great deal we got and that they were "giving this vehicle away.". Well, I have to tell you i'm making lots of payments on your vehicle that you gave away. We were given a comment card prior to closing the deal to fill out while they watched, no pressure there. finally, we were handed the keys and no one went over the vehicle with us. The most disappointing part was getting 3 miles down the road and having the low fuel light come on. We had two kids with us and low fuel, great feeling! Have traded lots of cars and never have felt so unsure of a dealership. I hope their service department can change my mind. I would hate to have to drive to another dealership far from home.
DiELUDiD
Jul 16, 2013
Well We bought our Jeep Patriot from Gator (Clint Sold us on it) a few years ago and was very impressed with the service, so we decided when it was time to upgrade to my dream Jeep, a Wrangler we knew exactly where to go. Dave took fantastic care of us, taken into consideration our children and processing most of the paperwork by phone. By the time everything was said and done my wife and I were in & out of the dealership in about half an hour. He took the time to find exactly what I was looking for at the exact payments we were looking to pay! The only word I can think of when it comes to Dave & the folks at Gator is FANTASTIC! A great group of people.
jennylynn316
Jul 15, 2013
The dealership was very friendly and not overly pushy. I was actually at another dealership earlier that day and as a female by myself they tried to get the deal done right away. I told them from the start that I wasn't making any decisions today and they still continued being pushy. I called my husband who said to go to Gator because he received an email from Dave and I was at ease right away. Needless to say I left that night happy and stress free in my new Dodge. Want to thank Dave Wintermyer and the finance guy(forgot his name) for making it a pleasant experience.
Jgaitan501
Jul 13, 2013
Discovered 2 broken features on vehicle while driving home. Drivers power mirror does not adjust up and down. And front bumper has a broken piece that bangs into the front right tire the whole drive home.
kolin
Jul 12, 2013
Ron Smith was outstanding could not have had a better salesperson,he really knew everything about the 500 pop fiat.I would recommend him in a heartbeat.I am so happy with my fiat and I am looking forward to dealing with all the people at this dealership everyone went out of there way to help.You are lucky to have Ron on your team he is an all around great guy.We also want to mention Maryann Higgins going over all the paper work she helped make everything so easy and stress free .Thank you so much Ann Grocholl &Bob Chichizola.
marabaker3
Jul 10, 2013
As soon as I began working with Justin I knew this was going to be a great car buying experience. He was friendly, easy to talk to, and not pushy or impatient like many other salespeople can be. The overall vibe throughout the dealership was calm and welcoming. Everyone made a point to stop and say hello (and not in a shark circling its prey manner). Justin was honest and worked hard to help us get the best price within our budget. I am very pleased with my experience at Gator Chrysler Dodge Jeep Ram and will do my best to send business their way.I love my new Dodge Dart, thanks Gator!
niknak99
Jul 10, 2013
We originally came to look at a used Nissan Sentra you had available. After discussing with Justin what we were looking for in a car and price, he showed us the Chrysler Seabring. Never in a million years would I have thought of owning a Seabring. But after test driving it and other cars on your lot and the one on Nasa, the Seabring was the car for me. The price was excellent and so was the amount of car I was getting for the price. Justin was very personal, laughed at my husbands jokes and made a few himself. What I especially liked about Justin is that he was not at all pushy like most salesman can be. He was friendly, patient, and really listened to what we wanted and were looking for. I will definitely recommend your dealership as well as Justin in the future to my family and friends!
donpam22
Jul 3, 2013
Dave was a great salesman, he met all of our needs in our new purchase. A pleasure to work with Dave and will reccomend to friends and family.
carguy90
Jul 2, 2013
Excellent car buying experience. Barbara had all 3 cars we wanted to see all ready when we arrived! No pressure sales, pricing was more than competitive, and a fair price was given for our trade. Barbara was very knowledgable and answered all our questions with ease, the entire time we were made to feel we were the most important people at the dealership. Thank you Gator for a superb job. I would go out of my way to buy at Gator again.
erinpotter
Jul 1, 2013
Ron came out in the RAIN to greet us. He was extremely helpful with explaining our options. He understood my teenage son's "wants", yet my payment preference :) ...thank you
howardsalter
Jul 1, 2013
Debbie did an excellent job of completing the sale, from my initial inquiry from the website, all the way through to signing the papers. She worked hard to get all my information in order before I drove the 40 miles to visit their dealership. I would definitely consider buying from her in the future.
josiah98
Jun 27, 2013
I had been stressed looking for a car. I had gone to several dealerships even Orlando and couldn't make a deal. Chuck wasnt' pushy! He showed me a few cars I wanted to see. I gave him my price range and we looked at the care I ended up purchasing. He said he could get me under my price range. After thinking about it, we called back and asked him to run some numbers. We were able to come to an agreement on price. I was very happy. This was the easiest car purchase I ever made. Maryann in the business office was great. She made the paperwork go easy and I was out the door. Everyone at Gator was great! I really appreciated not being hounded! It was a great that Chuck was so professional and I really appreciated his honesty. Thank you Chuck and thank you Gator Chysler!
TammyMel
Jun 27, 2013
My daughter and I came into the dealership and meet with Chris Rollinger he was very upfront with me on what they were able to help me with and what I was looking at as far as pricing and affordability. We look over the the colors he wanted to make sure I was was going to be happy with what I have chosen. Chris was there when my daughter opened the gas tank and a bee flew out and was attacking him and had her jump into the car so she would not be stung. My experience with Chris Rollinger was wonderful and I would recommend him and the Gator dealership to anyone looking for a new car or a preowned one.
THammarq
Jun 27, 2013
Just want to say that the entire staff along with Ron Souza were great. Ron was very knowledgeable in the vehicle that I was looking at. Could not find a better salesman to work with. Kudos to the GM and to Marianne to make a good deal even better. Thanks to all.
cyndywho
Jun 26, 2013
Christopher Hill was the first to greet us . We talked about what we were looking for, Christopher showed us our options . We test drove a vehicle as Christopher explained all of it's features . After the test drive we talked a little more about the car. We had hoped to find a blue Dodge Avenger but we ended up with a white one Christopher tried to find a blue one . We are happy with the one he did find for us. After doing the paper work and coming to a payment plain that we could agree on we went home to think about our decision . The next morning we gave Christopher a call one hour latter we signed the paper work got a tour, met the people that would be of interest to us if we needed to bring the car in. We drove away with our new car. Christopher made our experience great .we would /will recommend Christopher and the dealership . We thank you for the great job!!
warnemi1
Jun 24, 2013
Working with Chris was an extremely pleasant experience. He paid particular attention to every detail that I wanted in my new vehicle and surpassed all of my expectations.
lharrington21
Jun 24, 2013
Richie was incredibly helpful. He was overly patient with my fiance and I, helping us find what we were looking for at a price we could afford. Excellent customer service experience, coming from someone who works in customer relations. Very friendly, even offering advice on the area as we are new to Florida, and very helpful with all questions we had.
rovplt
Jun 22, 2013
I have been wanting a new Challenger for several years and thought that I would have to wait for my financial situation to improve. Mike Brown worked to get the financing in place at a reasonable rate. Nick my salesman was new to the industry but was very helpful with getting all my documentation together. I have been back to the dealership for service and everybody was very helpful. You guys and girls are great!!!!!
chelsysingleton
Jun 22, 2013
We were greeted right away and I never felt pressured or the feeling that Ron wanted me to hurry up, even with the heat. Already recommended a couple people I know looking for cars to go there. Great customer service from everyone there.
suzyb111
Jun 22, 2013
I knew the car I wanted. The guy was helpful. The first guy tall Dave was friendlier and more helpful. I do have to say I love my new challenger. Definitely one of my fav cars..
Billy2013
Jun 21, 2013
When choosing a vehicle for your company, it is always nice going to the professionals to help out with the selection. I feel very comfortable with Phil Bobbitt's suggestions and knowledge of the Isuzu product. Customer service has always been our key to success and will continue for you with and outstanding person like Phil!Billy (by the way I can not select the Isuzu brand of vehicle so I chose Jeep)
ChallengerRT2012
Jun 20, 2013
Debbie was straight forward over the phone and when I drove the one hour to the dealership there were no surprises. They gave me a great price for my trade-in and didn't try to take advantage of me. I will be back soon to purchase a Charger for my wife.
Mcoles
Jun 19, 2013
Eddie showed us all the interesting new cars, nothing clicked. Then a used 2011 Jeep GC that was a perfect fit. Great service & great price.
fengel
Jun 18, 2013
We purchased a new Jeep Patriot. Chris was very helpful and patient with my daughter and I and made sure we were happy with the selection of our vehicle.
thutker
Jun 16, 2013
Great experience. Friendly helpful people to do business with. Vehicle is just what we were looking for. Will recommend as a place to go for new car
prjdm79
Jun 15, 2013
Everything went well but I would have like to get the car a little bit cheaper but very happy with the Gentleman that I worked with.
johncc37
Jun 14, 2013
THE DEALERSHIP HAS THE MOST EFFECTIVE AND USER FRIENDLY WEBSITE OF ALL THE SITES I VISITED DURING MY SEARCH FOR A 1 OWNER PRE-OWNED VEHICLE. THE AVAILABILITY OF A FREE CARFAX AND A WELL WRITTEN VEHICLE DESCRIPTION MADE MY SEARCH FOR A CAR AN EASY TASK.AFTER I PICKED OUT A CAR THAT INTERESTED ME AND I CONTACTED DEBBIE PATTON THE REST OF MY SEARCH BECAME AS EASY SAYING ABC OR 123. DEBBIES INTEREST IN HELPING ME TO SOLVE MY TRANSPORTATION PROBLEM WAS ALMOST UNBELIEVABLE. SHE MANAGED TO WORK OUT ALL THE DETAILS AND SOLVE ALL THE PROBLEMS INVOLVED WITH THE PURCHASE OF A CAR WITHIN 24 HOURS IN A MOST EFFICIENT COURTEOUS MANNER.AFTER THE PURCHASE SHE WORKED WITH ME AND MY WIFE TO MAKE SURE THE CAR WAS AS ROADWORTHY AS NEW VEHICLE.I WOULD RECOMMEND TO ANY ONE WHO IS LOOKING TO BUY A VEHICLE TO VISIT THE GATOR CAR DEALERSHIP AND TALK IT OVER WITH DEBBIE PATTON AND STEVE. THESE TWO PEOPLE HAVE THE ABILITY TO MAKE THINGS HAPPEN.THANK YOU,THE WIFE AND I ARE VERY HAPPY AND SATISFIED WITH OUR CAR PURCHASE
hess32809
Jun 14, 2013
Overall experience was excellent. Would highly recommend anyone looking for a new car to go to this dealership. Thanks to Les Brown for making it great for us.
Jccfla
Jun 13, 2013
Car dealers and their salesmen understandably need to project trustworthiness, or at least objectivity. Many fall short in my experience.At Gator Chrysler Plymouth I found Chris Rollinger to be both trustworthy and objective in his help and guidance in the selection of my vehicle, and in a game-free closing process. I had done my homework, so am confident in this assessment. In addition to Chris, this whole process was surprisingly good. Chris and the Finance Manager provided a loan rate BELOW the lowest rate I was armed with. The process was simple, direct and fast. I chose the car at noon, came back after work just before they closed, and drove the car home that night--completely unexpected! And I couldn't be happier with the car and the price I paid.This same week (w/o June 10) I'm in the market for a $10k car for my daughter and Gator is where I'm going first.
cruzzer513
Jun 11, 2013
I have found the Gator Dodge team to be very professional, courtesy and friendly in my dealings with them. Saleperson Chris Rollinger made my purchase of my new 2013 Journey smooth and quick. I would recommend them to everyone.
tsukolsky
Jun 10, 2013
Knew I wanted a Jeep Wranger, but just needed to figure out which dealership and exact model was going to be right. Clint Bowen helped me and was knowledgable about the different models, didn't push me into something I wasn't looking for, listened to what I needed and was great at answering all the questions. Clint was patient as I figured out the financials of the deal and did what he could to help out. Solid job.
wchapple
Jun 9, 2013
I was just stopping by to look! I had 5 more months on my lease! Justin came up and ask if he could help and show me some Chrysler products. He knew his products and gave me an overview of both the 300 and the 200. I settled on the 200 hundred but with several added features. I didn't feel any pressure from him and felt I could have walked away but I leased the 200 model. Justin was very though in his presentations and then showing me the different features. If it had not been Justin I may have waited until my Susuki lease ran out.Thank YouW K Chapple
Horsedj2
Jun 9, 2013
Need more sales person that will work for the client. That's what will make the deal. Enjoyed working with Jim. Very pleasant, knowledge, courtesy, and important not pushing to sell. Great person over all.
troyal09
Jun 6, 2013
Where should I start? About 3 or 4 weeks ago, my wife and I went to Gator to take a peek at new 2013 Rams. We were approached by a very friendly gentleman named Chris Hill. We test drove an Outdoorsman which we both loved but unfortunately we weren't able to afford. Chris made a few suggestions and we told him we would get back to him when we made a decision. During that period, we made numerous phone calls to Chris, all of which he was very helpful, courteous, and patient as we made our purchase decision. We gave Chris a call on 5/26 to let him know he made up our minds.....finally and we all were very excited and gave it a few laughs. Now, it's May 30th, and we drove to Gator and Chris greeted us as soon as we got into the parking lot. He had already pulled up the vehicle that we liked but unfortunately, we were not a fan of the Ram Box. He was very understanding so we all walked together around the lot where my wife and I finally found a vehicle. We went in, drew up the paperwork, did the financing, Chris took the truck to get it detailed and gassed up, congratulated us on our purchase and the wife and I drove off in our new Red Hemi. =) All in all, to make it short and sweet; Chris is a very kind, courteous gentleman who was very patient with us and gave us the time we needed to find something we loved. Chris, you now have loyal customers for life! Thank you so much.Thomas and Alexis
awendaw
Jun 5, 2013
Great experience via, internet, text and phone. If you want me to be honest, the only thing I don't like in any business arrangement is being asked to sign things which have legal implications at checkout that I was not made aware of in advance, ie. the arbitration agreement. Barbara was a pleasure to deal with from a business and personal standpoint. Everything that she and I agreed to before I flew down from Columbia SC was exactly the way things happened when I picked up the car. You are fortunate to have her on staff. My best, Jimmy
brettblack33
Jun 4, 2013
Best experience in truck shopping ever. Will buy again from Gator Chrylser, Chris Brown, Mike Brown and Mr. Joe Keller and all involved were awesome! Thanks again for everything!!!
cwarner0325
Jun 4, 2013
Chris Browne and the team at Gator dodge were very friendly and really went out of their way to help me get into the truck I wanted to buy. Chris even came in on his day off to help me. That alone is above and beyond the customer service I expect to get from any dealership.
Iortega
Jun 2, 2013
Great service and friendly help to the client trying to do as much as possible to satisfy. I was taking around the dealership and provided with good information about the vehicles. Ron even drove me to their other dealership to see other options.
mwsanders
Jun 1, 2013
My recent buying experience at Gator Chrysler in Melbourne was great. The terms agreed to prior to my arrival at the lot were honored and the value applied to my trade in was excellent. This was a very smooth transaction and is hands down the easiest car purchase I ever made. Barbara did a great job and I told her how great it was that the price we agreed to did not suddenly change when I was handed off to the finance rep. She also took the time to introduce me to the Service Dept for any maintenance needs I might require in the future. I drove 160 miles round trip to work with this dealership and will do so again when it's time for my next purchase.
DianaRizzo
May 29, 2013
Once again while waiting for my 2007 Jeep Commander to be serviced I walked the Car Lot and found this beautiful new Van which we were thinking about buying one in the future and upon meeting and talking to Dave Wintermeyer (salesman) and telling him that we were thinking about trading up to a Van and what our budget allowed us and he said he could make it possible for us to get that Van now instead of in the future. After being alittle unsure, I am still in awe and look out in the driveway several times a day to make sure it was not a dream and there is a beautiful new 2012 white Town&Country Van. I guess that is why, Gator Chrysler is the only Dealer where we have shopped for cars and will continue to do so. They really treat you like family, even when you have your vehicle serviced they take care of every need with a smile and handshake.
dpurnhagen
May 28, 2013
We didn't really know what vehicle we wanted. Chris was patient, and helped us narrow down the selection until we were happy. Then he got us a great deal. Thanks Chris!
fmaghak
May 28, 2013
Eddie did a great job showing us the features of the car. He made it a great experience. Both Mike's in management were great as well. I will definitely buy from Gator Dodge again.
dmiles001
May 27, 2013
After shopping on the Internet for over a month, we felt confident going out to a few of the local dealers to view some vehicles. First stop "Gator"! I did not even want to speak with a dealer, just wanted to look and go. However, I was very impressed with the attitude and knowledge of Chris who came out to offer his assistance. He was the least "PUSHY" car salesman I have ever dealt with. I have learned since then that due to the great prices they really don't have to be pushy, the autos basically sell themselves!If you are in the market for a new or used vehicle, I highly recommend doing your research first, then go to Gator! Ask for Chris, he really knows his stuff and is there to help you, not just to make a sale.
laurensmemaw
May 21, 2013
We had an awesome purchase experience from the front door to driving away in our new car. Thank you for your awesome service! We will definitely return to purchase our next vehicle.
oneitzel
May 21, 2013
Best Dealership my wife an I have ever done business with. This is the 3rd vehicle we have purchased from Gator and will continue to buy from GatorThanl YouOliver
orestes57
May 21, 2013
I gave this rating because the sales person went out of his way to make sure we had all of my questions answered and let me make my own decisions, I was never rushed or pushed around to by the car, also the trade in experience was probably one of the best I have ever had.So Thank you,this was the second car we bought at Gators and I'm sure we will be back.
emathews61
May 20, 2013
Chris was very friendly and helpful throughout the whole transaction. He showed me all of the models I was interested in and even some used cars that he thought might be interesting to me. The process was painless and I believe I received a fair offer for the Jeep and my trade-in.
d5140
May 17, 2013
Justin was very nice & professional...Not pushy. He listened to my preferences and was able to quickly discern what I was looking for.Great experience.
Marcyszy
May 17, 2013
Great experience. Richie was knowledgable and helpful. We went in with a loan pre-approval and they worked hard to beat that rate and get us a great price.
blueahab
May 14, 2013
Friendly salespeople with just the right car at the right price had us driving away with a new car. Everything was perfect, including the trade in allowance they gave us on our old car. Thanks you guys!
Erikafjohnson
May 12, 2013
We really like the way these guys do business. They were very helpful and informative without being pushy. They were honest and upfront about pricing. The Internet price here was better than anywhere else in Brevard. Our salesman Dave was very patient with me as a first time buyer and he was pleasant to work with. I would definitely recommend you shop here, especially if you're looking for a Nissan. They have more Preowned Nissans than the Nissan dealership!
Squareman7
May 12, 2013
I had an aewsome experience when i went and got the gator. They have such a nice and experienced staff. I look forward to doing more business in the future with my gator team.
Tg8505
May 11, 2013
Walked in on a Saturday looking at one of their chargers..was greeted by Chris Hill a fellow car enthusiast and everything went smoothly with our purchase..got a good price on a 2012 without any pressure. The paperwork was sorted very quickly, got a tour of the facilities and we picked up our new car same day which we were not at all expecting. Our car was cleaned very well fueled with premium gas and we were on our way. Highly recommend Gator as everyone was more that pleasant to work with. Very nicely maintained facilities and Chris worked very hard to earn our business and everything exceeded out expectations. Thanks to Chris and everyone else who made a painless purchase possible.
teecee082
May 10, 2013
Very smooth transaction and pleasant! Chris Hill was a great salesperson who was knowledgeable and friendly He listened to my needs and made sure I was satisfied. He truly went the extra mile to make the daunting car buying experience pleasant!! Thank you!
zrkocsis
May 8, 2013
This is our third car purchase over a 7 year period (with "poor", "decent" and "great credit" respectively), and as the previous times, the experience has always exceeded our expectations. They treat you fairly and consistently no matter what. Their no-haggle price was nicely below black book retail (good info to know because some banks- like USAA- use that to determine car LTV) and the salesman was so nice and truly genuine you'd think you were in church. The finance guy has been there foreeeever now and he's pretty awesome to work with too. No pressure on any front and even the lot attendant was friendly. I will always do my research on vehicles, but I will always give this dealer the opportunity to earn my repeat business.
rgreco69
May 8, 2013
I was met very quickly, and was the saleaman was very polite. he showed me some 300's, what i was looking for, Too bad you didn't have what i wanted. Than I asked him about the 200. He took me around. I told him I wanted navagation in the car. He had to find one, which he did. He drove us around your lot, to find others that had navagation. Their were none. We took the car on a test drive. I liked the way it handled. I bought it. You have a great sales person there.
jcampbell6768
May 7, 2013
Ron was a great help in getting our car! Service is terrible. They have had my car longer than I've owned it. I keep getting pushed back on a warranty repair! I get no call backs on progress and no definite date or time when it will be finished. A 15 hour job has taken more than a week at this point. For this reason, I could not recommend this dealership to anyone. The sales staff is great, but if service can't keep up why buy there? SorryUPDATE: 5/7/2013Got a call this afternoon and the car was ready! While the warranty repair was completed, they also found the rear brakes needed replacing. The dealership took care of this at no charge to me for the inconvenience. I would have to reconsider my recommendation and say they went above and beyond!
bab50
May 3, 2013
I returned to Gator dealer after buying a car previously from Rich, he met me on time, he was prompt, (it was his day off) to show me a car I saw on the lot. He remembered me and my husband which was nice. The paperwork process was quick and professional. I would return again to buy a car from him.
jonpin
May 2, 2013
I was ripped off, paying more than window price of the truck, screwed on my trade in,and hit for a 2100 dollar extended warrenty that was supposed to be insentive to purchace. I messed up I guess by telling what I wanted my payments to be and they cranked the price up without me knowing, by hiding in the back room saying their on the phone with the bank saying numbers back and forth and ended up nabing my car by saying it would lower my payment "didnt tell me they where giving 500 bucks. lots of this could have been prevented if I knew more about what was going on. Maybe this info can help someone else from getting ripped off.
JBoltze
May 1, 2013
I was very Happy with Chris Hill customer service he was very professional and friendly and very Helpful , I been to other car dealers ship and Chris was the only one who treat us like a family that's why we choose him to go with ,so thank you for having a good person working for you
justpatty2426
Apr 30, 2013
Honest, straightforward, friendly and respectful staff. My spouse and I gave Jeff our stats/information and showed up after he'd gotten us approved. Perfection!
ljcollison915
Apr 29, 2013
Chuck was very good sale man. Came in on Sunday for me. Got me the best deal and up front with everything. Very happy with my experience..
expbsee
Apr 26, 2013
Chris Browne was our salesperson. He was friendly, honest, and efficient. Everyone there was friendly, cooperative, and helpful. We got a fair price on the vehicle we wanted, and we received a fair and reasonable offer on our trade. Quite honestly, this was our best in-showroom new vehicle purchase ever. They didnt try to work us over, the numbers on the paperwork matched exactly what was agreed to verbally. They did not try to slip anything in, they didnt push a bunch of dealer profit items on us, the vehicle wasnt loaded with a bunch of fluff we didnt want, they didnt try to push their financing on us (just the opposite actuallythe finance gal asked what our rate was, and didnt push back when we said we wanted to stick with our own financing). Overall it was actually a good experience. Gators going to be our first stop next time were in the market for a vehicle.
goodie
Apr 26, 2013
Arriving at the dealership we were warmly welcomed and Dave was immediately available to take care of our needs. Dave is a very pleasant person and is very upfront with all necessary information. The paperwork was presented promptly and explained very carefully to ensure that we understood all the necessary details. Overall, it was a very pleasant experience.
ruralft
Apr 25, 2013
From the first telephone contact to the moment I signed the last piece of paper everyone was very friendly and professional. They made me feel very comfortable with the whole transaction. Thank you.
shark50
Apr 24, 2013
This is the second purchase I have made from Gator and with sales person Barbara Scholten. The experience I have had at this dealership is second to none and highly recommend them. The entire staff was professional and friendly, making purchasing a vehicle from Gator very smooth. Keep up the great work, other auto dealerships can learn from Gator how to treat customers. Thank You
Lclawson
Apr 23, 2013
This was the best experience at a car dealership that I've ever had. Ron S. Was awesome to wok with and I have already recommended him and your dealership to a coworker. He went way beyond the norm to help us get a car that we so needed. We really appreciate his personal interest in our situation as well as his professionalism and top notch customer service. Truly Thankful, Lavonne and Lisa
dtorgers
Apr 22, 2013
I had my daughter (college student) call to ask about a $159 lease promo she read about online. I told her if she can find one that I would get that for her graduation present. She called Boniface-Heirs in Merritt Island and they told her the best they could do was $3k down and $333/month plus tax. She was very let down and almost gave up thinking all of those promo's are never what you get when you go to the dealer. Happily to say, we were proven wrong by Gator. They told her over the phone that they definitely have cars available at that deal. We drove down, she looked through a very good assortment of Dodge Darts, found one she liked at the promo price. We ended up leaving with a great experience and a very happy and well deserved college graduate. Thanks Eddie!!
Holmatt2013
Apr 19, 2013
I purchased a Dodge Ram from that Dealer in the past and came back to get a bigger truck with Diesel engine . Barbara from Internet sales was taking care of me. Sticker price on that vehicle was $65.000. She showed me longhorn edition which is the most expensive one.When I asked if she have different colors - she said no. I checked on line on their web site and they have another one available for $43000But different version ( not Longhorn but tradesman with same Engine which would do the job but without all those pricey upgrades)She said no this is a top of the line and it comes with everything possibly you can get! I asked her where is the sunroof then? O! This oneDoesn't have it. Nobody's ordering it she explained....This truck had a shifter by the steering wheel ( old style) and I saw in commercials new knob for gear shift. I asked about that.She answered : that's only for 8 gear transmission. ( well - I thought this is a top of the line....) I guess it was top of the line for Barbara so she can sell me what she wants - not what I want...I took it for a test drive with her. She was on the phone with other customer during all test drive instead of telling me about a truck.Not really what you expect when you are considering a purchase of $65.000 truck.Ride was stiff and car had no pick up comparing to V8 Dodge Ram 1500 Laramie that I tested a year before. 1500 had much smoother rideSo I share that info with her. Now she no longer was so excited and friendly as much when we initially started a test drive.I asked her what is a towing capacity of this vehicle. She said 9100 lbs. I said so what's the point for me to exchange it if it does have the sameTowing capacity like my current Dodge Ram 1500 Express with HEMI? She said she needs to check. She checked and it was 17000 lbs. She was trying to sell me a vehicle that she did not know what is the towingCapacity. I asked what is mileage per gallon - she said she don't know and she can't tell me. It is Diesel and they do not disclose that.I found out that this is a truth! On window sticker it says Fuel Economy - N/A. That was something I could not understand and played bigRole in making later my decision to buy or not to buy also.But what threw me off the most is when she took me to her desk and estimated my trade in values. Of course she wants me to take A $4000.00 loss on my truck so I declined the offer.I told her - I don't even like the truck. I was looking to get a bigger truck so I can tow heavier stuff and wanted Diesel Engine so I can saveMoney on fuel. But ride was horrible and I even can't get an answer or idea what fuel economy I can expect. What's the point then to pay 4 times more for a truck that I already have and towing capacity is pretty good anyway?Of course she went to "talk to her Manager" ( typical sales games). Now they are ok to pay me $3000.00 moreFor my truck. It was that easy? I noticed that I no longer dealing with honest people so I declined the offer anyway.She said - so what is your offer? I said I have no offer for you because I don't even like this truck plus you can't tell me what isFuel economy on this vehicle.Now she stand up from her desk and she said: OK so we are done and wave her hand at me kind of like " go to xxxx then" and walk away from Her desk leaving me there alone.I just walk out disappointed completely. Thanks Barbara! What a treatment....I sure will remember that and never go back to that dealer again. Matt
Chachi1225
Apr 18, 2013
I have bought from this dealership in the past. I had a Dodge Caravan that I was extremely satisfied with. Tom was very knowledgable about the Dodge Durango I purchased, and I greatly appreciated his knowledge. I was satisfied with how smootly everything went. I felt as though I got a good deal on the vehicle. I had hoped to get lifetime oil changes for the vehicle (2 a year for the life of the vehicle) which is what 2 other dealers were offering on cars that we were also interested in. That would have changed my good rating to a great rating regarding the price. Other than that, I was pleased with everything, overall.
vintagelady
Apr 17, 2013
We had an excellent experience and dealing with Debbie Patton was a pleasure. I wish all sales people were like her. She was with us from the first phone call until we walked out the door with out S-10.
kkbussell
Apr 16, 2013
Jim opened up and showed me 3 or 4 vans until I was able to find the van that met all my wants/needs. I was able to quickly and easily purchase the van with a SCCU loan. Jim offered to follow me home with the new van so I could also get my truck home. Jim also kindly showed me all the features on the van. I was also able to get a real license plate/tag on my van instead of a temporary one. It was a pleasant experience. Thank you.
Litenyaup
Apr 16, 2013
Chris was an excellent sales man. On top of it and very willing to work with me any time over the phone. Wish we could have gotten the final price a bit lower and/or given me the bonus $500 from the letter I received in the mail. Other than that it was a very quick easy purchase.
joanneandjim
Apr 15, 2013
Very pleasant,, eddie and Stephanie were very helpful thru the whole process. Took very little time for transaction.Am disappointed there were no floor mats in vehicle, don't know if this was an oversight or they were not included in purchase price.
stephendavies
Apr 15, 2013
I dislike car buying and car salesmen with a passion , I spoke to Mr Ron Souza exchanged email's and purchased a vehicle I had no seen ,The finance manager was like a breath of fresh air polite and very knowledgeable (Maryann Higgins)On leaving the dealership I felt like a valued customer and not a victim ,I will be back,
catosotp
Apr 15, 2013
Barbara was very upfront during the entire order process. She kept me informed during the entire 3 month wait to receive my 10th Anniversary Wrangler Rubicon. This was the 2nd Jeep that I have purchased from Barbara and would buy from her again without hesitation.
BrockniLee
Apr 13, 2013
one of my friends referred me to Debbie, i was looking for a 2012-13 dodge challenger black on black with grey strips that i could not find anywhere she found it within a week for a better price than i expected to pay.
johnhgeist
Apr 13, 2013
I had a very positive experience in working with Eddie Otero regarding the trade in of my 2005 Town & Country Van and purchase of a 2012 Chrysler Town & Country Van. This sales representative was very knowledgeable, cooperative, and friendly. He very effectively followed through and accomplished everything required and promised in connection with this transaction.John H. Geist
nbrown3553
Apr 13, 2013
I had a good experience two years ago when I bought a used vehicle from Gator. I was looking to by a Jeep Wrangler and thought I'd go back and see if I could get a good price. I was greeted by the salesman that I'd worked with two years ago. He had the same great message "I'm here to help, let me know when you are ready". He let me look with out feeling like I was being stalked. As soon as I had a question he recognized it and was prompt to come over and ask how he could help me. Clint Bowmen is the salesman I worked with and if you go to Gator ask for him.As for the purchase I got what I was looking for at a great price. The finance guy came down and spoke to me. I didn't have that feeling like I was being swindled with all the salesman running back and forth to the finance guy. I was also a pre approved customer and they went the extra mile to see if they could get me a better percentage rate than what I had. The staff even played along with the surprise when my wife drove up.Go to Gator ask for Clint and get a good deal.
yankeguy
Apr 8, 2013
Dave the salesman promised us two tops for the Jeep we purchased. The soft top that was suppose to come with the vehicle was according to Dave locked up in Parts Department because we wrote up the transaction at the end of the day on saturday. He told us he would run it up to us the next day they would be open. We have our main home up in New York and were leaving the next night. Dave told us no problem when we came down next time , we could pick it up at parts department. When we came back down and tried to pick up the soft top, the parts department claimed they had no record of it . We called Dave on several attempts to reach him. Finally he returned the call and claimed he had to have the window sticker. We questioned him and he claimed he did nt remember and had to order a new window sticker to see if it was included. The bottom line is Gator Jeep and Dave refused to honor what was sold to us. Dave is a good talker BUYER BEWARE We own 8 vehicles and have never had a bad experience as this.
kevsmom24
Apr 4, 2013
This is the best car dealership I have ever been in. It's clean, everyone's friendly, you don't ever get the feeling you are being taken advantage of as you do with most car dealerships. They will bend over backwards trying to help you get into the car you want to drive away in.I have bought 5 cars at this dealership and would never consider going anywhere else. Anyone shopping for a new or even used car would not have done their homework if they go anywhere else. There IS NOT and I repeat there IS NOT another car dealership in the area that will treat you as well as they do. Thank you everyone for making this purchase as pleasurable as you have made all my other car, suv and truck purchases from your dealership family. See you again.Susan & John HutchinsWest Melbourne, Florida
klannon
Mar 29, 2013
I delt with Barbara Scholten mostly via internet, therefore when I went to the dealership everything was already completed. I was in and out of the dealership with my new jeep within an hour. This was great, as all my other experiences of purchasing a vehicle has been countless hours of haggling and being frustrated. Barbara made this car buying experience very pleasureable and rewarding. I would highly recommend an internet deal, and most importantly using Barbara at Gator jeep. Thank you.
Charlaine
Mar 23, 2013
Since my current vehicle had poor gas mileage (17-20 in town, 20-24 on hwy) and, given the current (and potentially the future) cost of gasoline, I began a search for a replacement for my Kia Sedona. I'd seen the car that I purchased in the newspaper, then went to the Gator website which provided a great deal of information about the car, including the CarFax. After deciding that the Corolla would be a much more economical performer gas-wise, and since the car had received a better-than-average to much-better-than-average rating and had been recommended as a 'best buy' by Consumer Reports, I contacted Debbie Patton and made an appointment to see the vehicle. Upon arriving at the dealership, Debbie met us and immediately put us at ease. This lady is, as the kids say, AWESOME! She has a great knowledge of the various brands, which impressed us. We went for a test ride, and she purposely took us on roads that were bumpy, had potholes, etc., and we also crossed railroad tracks, thus giving us a feel for how the car rode in less-than-optimum conditions. The financial arrangements were made for the purchase with none of the drama I've encountered in prior purchases with other dealers. I feel that they were more than fair in the price and trade-in negotiations; it was a fair deal--neither the buyer nor the seller felt that they'd been shortchanged. What a delight!On a more personal note, Debbie is a delightful lady, who is friendly, sincere, honest, and trustworthy (I know: sounds kind of like I'm describing a Girl Scout), and it was pleasure working with her; I hope our paths will cross again in the near future.
041403
Mar 21, 2013
Dave was very good at getting back to me and responding to all my questions. He worked very hard to earn my business. And we were in and out very quickly which is very important to us. The sales manager also compromised with me on the rate, felt like we got a good deal. Thanks for asking. Kevin
chevy01578
Mar 19, 2013
What a wonderful experience we had at your dealership! We could not be happier. Justin did outstanding and we will be a customer again! Thank you!
Donnat238
Mar 19, 2013
Peter Seemadray was very courteous and friendly. He assisted me in the decision making process and answered all of my questions. The entire process was very smooth.
debraallen528
Mar 18, 2013
I was not exactly sure what I was looking for but Gator was so patient with me and I am completely satisfied. I would highly recommend!!
mkoster
Mar 16, 2013
Great all around experience! David was very friendly, helpful and really his unpushy but persistent and honest salesmanship is why I left with a car today. He made the experience painless and we will definitely recommend him to our friends and family and continue to be future customers. Thank you again for our new car!! The kids (and adults) are super excited! :)
lindagr
Mar 13, 2013
We were just shopping and not expecting to buy that day. David was very knowledgeable and not pushy. We did not feel pressured. David also checked on all possible dealer incentives for us. We had a very pleasant buying experience and were able to negotiate a new car instead of buying a used one. Also, thank you for being open on a Sunday. A few dealerships in our area are closed on Sundays and as working people, we can only spend the time necessary to shop for a car on the weekends. Thanks again.
deed71
Mar 12, 2013
Peter was very courteous and very, very thorough. He showed us every detail of the two Grand Caravans we were trying to decide from. The sales manager was also very helpful. The financing was very quick and she was also great. Overall we had a wonderful experience and love our new vehicle. We will recommend Gator to others in the market for a new or used vehicle.
tpritchett2214
Mar 12, 2013
Just put it this way when I left with my new jeep My salesman Clint was so awesome I hugged him. We will buy our next truck from him for sure.
Canedar
Mar 11, 2013
Showed online interest on a vehicle and Barb was able to offer rebates, quote and process the application from the comfort of the home. Upon arrival, the staff was friendly especially to a family with infant and toddler on board. The process was quick and once again would recommend the website for knowledge and to quicken the process. The vehicle was detailed on spot, full tank of gas and the price was competitive to that if other dealerships including Dodge itself in Orlando. No need to look any further when the price and service are right here! Pleasure doing business.
Flsurfguy1284
Mar 11, 2013
Chris did a wonderful job helping me choose my new vehicle. He was very professional with me and I will definitely recommend him to other friends who are looking for a vehicle
paulus1993
Mar 9, 2013
Chris did an amazing job and got me the car of my dream with Mike's help. I was very happy with the car, the price, and the service I received. Will send all my jealous friends in to buy from Chris!
Ancarpen84
Mar 8, 2013
Wonderful first time buying experience. Jim was kind and helpful. He went above and beyond to ensure I got the deal and car I wanted. I highly recommend buying from this dealership. I look forward to continue to do business here in the future!!
juanmoyett
Mar 5, 2013
My wife and I had a great exprience at Gator Chrysler Jeep Ram. We began the day early in the morning with a mission to find a great deal on a Wrangler in good condition and with all the extras we wanted. We turned down some offers at other dealerships and had some deals fall through, but somewhat by luck or fate ended up at the Gator lot at the end of our long days worth of searching. We were tired, cranky, and cold but were treated very well and the Wrangler we had been looking for was waiting for us there. Peter Seemadray ,our salesman, and the rest of the staff was very pleasant and easy to work with and truly made our long day worth it. We completed our deal after the dealership was supposed to have closed for the day but everyone was acomodating and pleasant to the very end and we were able to finish our days mission. We are very pleased with our purchase and our experience at Gator Chrysler Jeep Ram and owe a giant thanks to everyone involved with our experience.
jimw32907
Mar 4, 2013
it was quick, to the point, friendly, the sales person Paul Marr, credit manager Maryann, were very helpful and went out of their way to make it simple and informative plus making you feel welcomed. the features of the vehicle makes this vehicle a winner...im very happy
ozz714
Mar 4, 2013
This is the second car I have bought at Gator, the 2007 Charger I traded I bought from them. I got a good deal then and a great deal on my new 2013 Charger. I looked on line and they had 3 Chargers I was interested in. I called and talked to the Sales Manager Mike Fullhart and within a few seconds he confirmed that the 3 were there. That was important because Gator is about 2 and a half hours from where we live. I have always been willing to travel to find the best deal. When we got there the very friendly Clint Bowen introduced himself and said Mike sent him out take care of us. we looked at a white, red and black Charger and after deciding on the black one we went in and negotiated the deal they gave me top dollar for my trade and got down to where I wanted to be on price. They never tried to do any of the usual dealer tricks. Just straight forward friendly negotiations done fast and fair. Stephanie in finance was also very nice and informative and explained every detail about our deal. When I left I told Mike and Clint I will see you in 3 years and I meant it they will get first shot when I get my next car.
weesy
Mar 3, 2013
We received a pre-approval offer in the mail from our Capital One credit company. My husband and I came to Gator to see what was available in a used car. We were told to ask for Mike Brown, he was available and sent us to Bill Kaye. The service was prompt. I explained the type of car I was interested in and Bill seemed to know what you had and what he thought I'd like.He showed us 2 Ford Fusions and a 300. I drove the 2007 Chrysler 300 and my husband went with me. We liked the tight feeling of the car and I liked the way it handled. We came back to discuss price. Bill Kaye answered all our questions and took time with us. We asked for and received the car fax. We never felt rushed. We bought the car, much to our surprise, then and there. Bill K. helped us move our "stuff" from my old car to the new one even in the windy, cold weather. Two days later, I still love the car. Louise Muffly
suerogers
Feb 28, 2013
We had a great experience at gator. our sales guy was tom schimidt he was the best, he helped us to find the best car, we are so happy with our 2013 jeep, the service was great. any one looking for a new or used car please go to gator, and look up our good friend tom schmidt, he will do you right, thanks the Rogers.!!!!
terrys4765
Feb 21, 2013
I came to Gator Chrysler after seeing this vehicle advertised for sale by the internet sales dept. After calling and asking when I could look at it I went to the showroom and asked to see Mike the manager. He was helpful yet after a bit could not find the keys to the truck that I had come to look at. He excused himself and in a few minutes returned with Eddie Otero. So this is the guy I will be dealing with! Short Puerto Rican man with a New York accent! Well, lets see how this goes.Eddie introduces himself and without missing a beat tells me to follow him and that the vehicle is out back. "Out back" apparently means at this point that it is in the "Body Shop". Imagine my surprise! Only a few hours ago it was advertised for sale and ready to go on the internet. Lesson to be learned is "Don't believe everything you read and see on the internet." Good lesson, I digress.Anyway, I look at Eddie and without missing a beat he starts to reassure me that everything will be okay. And that he is sorry because he can tell from my comment, about me not wanting to be in his shoes at that moment with my pants around my ankles and a vehicle that I am about to show to a potential customer at that moment, being in the body shop not being a position that I would not enjoy. He then had his work cut out for himself. I would hope that he has thanked the person or persons respossible for putting him in that position. I digress further.Anyway back to Eddie the short Puerto Rican man with a large hulking and somewhat irritated potential customer with the look of "What the f___>," on my face, both of us hiking to the body shop to view the truck in question. We arrived at the body shop and true to his word the truck was there..Hey,we could be on a roll here.Body shop guy's are doing their body shop thing. To the vehicle in question. Eddie is explaing. And explaining some more about how this situation has come about. You know the old why we are standing there in that point in time with puzzled looks on both of our faces. Eddie recovers much quicker than myself and pulls me back from the brink of saying something like "Hey thanks for your time and for wasting mine getting me down here to look at a truck that isn't even ready to be put on the lot for sale and I gotta go." I digress.The two of us hit the ball back and forth into each others court for several minutes and then come to the agreement that I am still interested even though I can't test drive it for a couple of days. That's life. No big deal. And the reason it was no big deal is that Mr. Eddie Otero didn't stand there and give me a line of BS and told me he would do his best to make it work out for both of us. It was refreshing to deal with someone who wasn't just talking to hear himself talk and to fill the quiet with noise. Eddie Otero is one of your businesses greatest assets and it's because he was forthcoming and honest that I didn't walk away from there when I looked at the truck in the body shop.Because of him, I would gladly recommend Gator Chrysler to friends and family that are looking for a new or used vehicle in the future.By the way. The guys in the body shop did a good job of making it all work out in the end also. Please thank them for me. I know time is what tells when it comes to good body work but to me it seems they cared about what they werer doing also. They took time from the looks of things and did a nice repair.So in closing all I can say is this.Thanks Eddie! God Bless you and yours!Sincerrely,Terry Stubblefield
dhtm2078
Feb 19, 2013
We had the best experience at this dealership. Peter greeted us and was so nice and helpful. No one was pushy or demanding. They really gave us a great deal on our car. The sales manager Mike was also great to work with. Great car buying experience we have ever had. We would definitely recommend this dealership to others and go there again.
davidgewirtz
Feb 15, 2013
Salesperson Barbara Scholten was nice and helpful. There was no extra fuss, we simply were able to look at the car, put a fair deal together, and complete the sale. Unlike other purchases, we didn't have to come back multiple times. Overall, quite happy. So far. Of course, we just bought today, so now it's to everyone else (and the car) to keep up the good work.
strumbull
Feb 15, 2013
We were pleased with the way Chris Hill helped us to choose the vehicle we wanted and at a price we were comfortable with. He was honest and did not try to pressure us into buying more than we needed. The whole process went very smoothly and we left happy. Everyone involved in the sale stayed after hours to get the job done. We would recommend Gator and specifically Chris to our friends and family.
mitza2220
Feb 15, 2013
Jarrod did a great job in looking out for the type of car I wanted. He was not pushy at all. It was a very nice experience leasing this car through him. I will not hesitate to recommend his services to my friends.
RobinRyan
Feb 15, 2013
Bill Kaye was fantastic. He greeted us quickly, asked questions and actually listened. We told him our needs and he went to work. Showing us what would work. We went to many car lots, but with Bill Kaye he made the experience pleasant. We will be back for future purchases.
kapayton
Feb 13, 2013
I was greeted immediately by a salesperson. Jim walked me through the whole process, showing me the car, taking me for the test drive and through the financing.I walked away with a beautiful brand new car thanks to Jim!
Limdalexx
Feb 13, 2013
Debbie did a great job. Debbie was very friendly over the phone, and was helpful in describing the condition of the Vibe. I found this car by way of the Internet, and was assured that it was a very nice car. The Vibe was delivered yesterday ( 170 miles ) and drove it on the interstate and in town. Very satisfied, Dale Keisling
bryanterrie
Feb 13, 2013
We had a great experience buying our new Jeep Wrangler. Peter made the experience pleasant and efficient. It was a pleasure doing business with him and everyone we interacted with at Gator Chrysler.
kmj6532
Feb 10, 2013
Chris has sold me two cars in 2 years. He explains everything and gave me 3 choices to choose from and drove us around the lot a couple times.
opey
Feb 5, 2013
Peter was great and he can stay focused on the deal. Its very trying to buy a car these days and it usually take hours of haggeling but not this time! I told him what I wanted and he made it happen...Great job.
john Posey
Feb 1, 2013
Good experience. Will recommend Gator and Chris Hill to our friends. We are hoping to have the same good service with our new Dodge as we did with our Chrysler product.
beklehnerz
Feb 1, 2013
One of the best sales experience I have had! Fast, efficient, fair, friendly, and knowledgeable across the board! Barbara was especially friendly and I would recommend her as the go to person for future buyers for sure!
debbiesgowen
Jan 28, 2013
Chris Rollinger did an excellent job explaining and going over the vehicle. He was very nice and professional. He was great to deal with and hungry for our business!! The finance guy was also great to deal with and had us in and out in a short amount of time.Thank you, Debbie Gowen
Earle Augenstein
Jan 28, 2013
Clint was very personable and answered all of my questions to my satisfaction. He was very thorough and knowledgeable about the Jeep Patriot Sport that I purchased. Clint also offered to have my wife come at her convenience so he could explain everything about the vehicle to her when she can arrange a visit. Stephanie was also very helpful and made the process of financing and finalizing the deal very pleasant.I would definitely recommend buying a vehicle from GATOR Chrysler-Dodge-Jeep-Ram!
Jebucksr
Jan 28, 2013
We had stopped just to see the Fiat 500 and did nit expect to buy that day . Paul greeted us and with little apparent pressure led us to select a car and to finally purchase that day and we drove the new car home. The overall atmosphere at the dealership was pleasant and all the staff and customers seemed to enjoying the experience.
jimndeb
Jan 28, 2013
My husband and I went in to Gator to price minivans, I was set on a Honda, we walked out with a Town and Country! Chris Hill was very knowledgeable about not only the Chryslers and their prices; he knew what other vehicles were going for and what they had in them as add on. I normally cringe when a sales person comes out, but Chris wasnt your normal salesman. He was friendly, and not the least pushy! When we sat down and talked numbers I was still leaning to the Honda, my husband was I want AMERICAN! When we got done my husband got his new toy. While as we were in the showroom it wasnt just Chris that was very friendly and knowledgeable, but so were the rest of the people, there wasnt a grumpy face on anyone. We found the same in the service area too. Chris took us through the different areas of the show room that we would have to deal with after the sale and explained how it operated and introduced us to the service manager as well, so we knew who we were talking to when the van go in for service. Before we even started looking I checked out not only the prices of the vehicles we were interested in, but the dealerships and service departments as well. The reviews were spot on~ In the end Im glad that we went with the Town and Country!
TeddyIrena
Jan 28, 2013
Ron Smith was very polite & competitive,worked very hard to have as back,we looked for same car in 2 other dealers & even their price matched Gator's we decide to buy from Ron because of His positive attitude.We'd like to recognize Maryann Hoggins as well for Her outstanding paper work.
Dave12345
Jan 24, 2013
I went into the showroom not expecting to buy & prepared for a decent price. They met my price accept for the trade in & after further negotiations we agreed to a price. Why I rated the service great relates to the professionalism that was used during the negotiations.
Jzonnevylle
Jan 24, 2013
Over all, an awesome experience! I was very greatfull to have Clint Bowen's expert knowledge to help me choose the right vehicle. My Jeep is the sportiest on the road and immaculately clean too! The whole process was simple and very enjoyable. Clint is an easy going professional guy you can really trust. I would definately recommend you come deal with Clint when you are ready to get into a great ride! Sorry folks, this ones sold.
jebsway
Jan 23, 2013
Everything went well. Did not feel pressured and was kept informed on everything. Chuck was kind enough to go out of his way to pick up my son from school to bring him back to the dealership so he could get his new/used car. Not too many sales people would offer to do that. I greatly appreciated his effort as I work all the way up in Merritt Island and I could not make it back to the dealership in time. Thanks Chuck!I would recommend this dealership to other people you are all friendly and the receptionist was very helpful making us all different types of coffee. Great experience all the way around.Thank you,Jane-Ellen Simon
Kmcintyre65
Jan 19, 2013
Dave was very helpful and friendly. He is a good salesperson and knows about the car he was selling. If I or somebody I know wants to buy a car I would tell them to ask for Dave. He is a great asset to your dealership.
CorollaS2010
Jan 14, 2013
It was a pleasure dealing with Mr. Otero in the purchase of a used 2010 corolla. He was very knowledgeable and professional. Also, the finance and overall team were great!
rcolon1978
Jan 13, 2013
I came into Gator Dodge after spending my morning at 2 other dealerships close by. I had a difficult scenario due to the fact that I was needing to trade in my personal vehicle and lease a truck for my business. I was discouraged before walking in since the other 2 dealerships were not optimistic i could be helped and showed little interest in making it happen due to the amount of effort needed with not a lot of reward in it for them. I owed way more than my car was worth and it was going to take a determined effort to get it done. After pulling in I was immediately greeted by Jim Sadowski, who took the time to listen to what i needed to accomplish. He had a great attitude and was confident that they could help. We looked at a few trucks and then after selecting one, moved inside to begin the financing. The sales manager, Mike Brown, got involved right away. He made sure he understood my situation then sat down with his finance department to make sure they could get it done. Joe Kelly Jr. worked hard to make sure the terms where what i needed and expedited the situation from there. From top to bottom they all worked together to make this deal happen. I was amazed at the team effort and would recommend them to any one. They have earned my future business.
natigirl215
Jan 8, 2013
Chris did an outstanding job in providing me and my husband with everything we required to make this purchase. He was extremely efficient and completely professionally friendly. I will most definitely recommend him to future buyers.
jslaught1065
Jan 3, 2013
Went to look at one car, left with another. Debbie was patient and willing to work with us. Both Debbie and Mike were willing to do whatever it would take to get the car sold. It was a pleasure working with them and hopefully we will not run into any problems getting the repairs done on the car. After taking the car home and driving it in the daylight, I noticed that it needed a a front end alignment and that there was a bit of squeaking in the front axel of the car. Mike (a different Mike) promised me that they would take care of the issue when we brought the car in to get the new radio/gps installed. I would definitely recommend Gator Chrysler to friends.
surfincasey133
Jan 3, 2013
It seemed as if the entire Gator store was helping me out today. I had Chuck showing me around to cars, taking me on test drives, go get me several cars from the other dealership and meet me to fill up my gas tank. I believe that he went above and beyond his duties and am thoroughly impressed with his amicability and knowledge, on top of his personal skills. Charlie the GM was also very helpful and spend time educating me on credit scores, carFax reports and what to look for in a used car in the future. MarryAnne was also very friendly and although I had to wait an hour and a half to see her she was very thorough, sweet and pleasant to work with! I couldn't have asked for a better car buying experience!
Teisenman
Jan 2, 2013
Honest and knowledgable personnel. I have been to several Fiat dealers and I selected yours. That should let you know that your was the most co-operative.
Nancy&AustinDuggan
Jan 1, 2013
Meeting Eddie on Friday evening was chance. Going back on Saturday as promised was respect for Eddie. He was honest and truthful. He tried everything in his power to find us the blue T&C that we had gone to see that was just purchased before we arrived. He won us over with his wit and pleasure to help us find the right color and style. We will reccommend Eddie to anyone that is interested in buying a vehicle. Honesty is everything to us.
MattHaymaker
Dec 31, 2012
Debbie was and is an excellent asset to Gator Dodge. She was extremely helpful and courteous throughout the process and made my trade as painless as possible. I am a repeat buyer from Gator and would recommend their sales and service to anyone. I will not hesitate to return when I am in the market for another vehicle. I wish Debbie and Gator all the best. Thank you for such a great experience.
durwood114
Dec 30, 2012
We were at another dealership before coming to see yours, we were followed around pushing for us to see something etc. We felt harassed by the sales personal. It was was totally different with Bill Kaye. Thank YouDurwood and Lynda
h.daulton
Dec 30, 2012
Although we hadn't quite planned on purchasing a new vehicle upon this first visit, we liked the Journey and found our salesman, Chris Hill to be friendly, straight forward and most importantly, not prone to pressuring people which is the one thing we all hate the most about visiting a car dealership and makes us want to break for a run. We did find the newspaper advertisement somewhat misleading, of course, the small (very small) print has to be read carefully !The whole procedure was efficient and expedient and off we went in our new vehicle..
dhuggins
Dec 27, 2012
Chris was an excellent salesman. Not only did he have the knowledge to give us the facts, he was also a good listener. Chris took his time with us to make us feel comfortable and was very detailed in answering our questions and concerns. He made us feel like a valued customer before agreeing to make the purchase, which was a pleasant experience. We did not feel like a sale was being forced upon us. We highly recommend him and will send referrals his way.
lrbr
Dec 27, 2012
Each of the people with whom I worked starting with Dave up to Joe were friendly, helpful and great to work with.Service dept is also great and Ron referred me to Dave for thid trade.
Buckeye Bob
Dec 22, 2012
Rare new car buy, that was pleasant. No pressure, just very helpful. Most of the time I'd rather buy a house, not this time!Thanks Dave !
thebookman55
Dec 21, 2012
My experience was excellent from the 1st phone call, to being greeted by my sales assoc Jimm Sadowski to doing the paperwork with Stephanie. Jim was excellent,he couldn't do enough for us, he answered all my questions, we did a test drive and he also let me take the jeep home to show my wife. She drove it and loved it.It was for her. Jim took care of everything and we were finished with in 3 hours total. What a great experience. Also we were greeted by Mr Kelly, he took an interest in our purchase and was very pleasant. Gary introdused himself and said he will do anything we needed. Who could ask for anything more then being treated with respect and with the best customer service ever. Thank you Gator Jeep, Chrysler, Dodge (GOT TO GET TO GATOR) Sincerely John and Bea Curri
timaldi
Dec 21, 2012
Fantastic experience! Tom was great to work with from the opening moment. I really appreciated that he took time on his day off to make sure I got the Jeep I wanted as soon as possible. I would recommend Tom and the dealership to anyone. Thanks and Merry Christmas!
mg32904
Dec 20, 2012
I visited Gator Chrysler based on an ad in the newspaper for their stock of used Nissan Rogues. Upon arrival at the dealership I was greeted by salesperson Cindy Wasden. There was a good selection of the model I was looking for and Cindy showed me the specific model that I had seen in the paper. She also took me over to the other Gator lot to test drive another model that I was interested in. Cindy was very helpful, professional and low pressure. I ended up back at the dealership to purchase the model I had originally driven. We ended up negotiating directly with the sales manager, which I preferred instead of doing multiple back and forth offers. I feel that I got a fair deal. One minor surprise was that the sales manager had to make a call to the owner to OK the deal - I thought that was a bit unusual. Cindy did everything she could to make sure I was satisfied and I received a nice thank you note from her a few days after my purchase. I am satisfied with my purchase and will consider Gator for future purchases.
john.s.mcleod
Dec 18, 2012
Great experience from start to finish.We did not feel pressured, instead our salesman listened to our needs and we picked out a great vehicle.
laurie.ann.12
Dec 17, 2012
Everyone one was great, they were very fair with trade in and price and made the transaction very smooth!!. I really liked the way the sales men worked as a team, each one making sure I was ok and understood everything about the car.
ATrubiroha
Dec 17, 2012
Friendly knowledgeable service. Mr. Mazer knew his product and how to promte it's features. Patience to spend time with us and answer all questions we had. Ms. Robaina handled the business transaction very professionally making it an easy process.
Clrfuldezine
Dec 15, 2012
Debbie was so wonderful to work with. She listened to me and helped me get everything I needed and wanted for my family. We are so happy with our new Chrysler Town And Country Van. It is the perfect vehicle for our family.
an200821
Dec 13, 2012
My online service was great. Debbie helped me from start to finsih and she made my transition from my old car to my new car very easy and simple. I would most definately recommend this place to another customer.
Kdrmbroms
Dec 10, 2012
Jim understood our situation immediately and went mahout doing everything he could to make sure that our needs were met. He was highly personable without being falsely friendly. The manager on duty was also excellent, as was the Business Manager, Stephanie. All-in-all a very satisfying experience!
Bjess
Dec 9, 2012
Barbara was very helpful in finding 2 vehicles that would meet my needs and budget. I went in wi a preapproval from my credit union whom I had dealt with for previous cars and the team at Gator was able to work with their lenders to get a deal done when my credit union could not. Great job to the staff and Barbara especially for providing great customer service.
TrishBrown
Dec 9, 2012
Ritchie was very knowledgable and helpful with the three vehicles I test drove. He was very patient and answered all my questions. I would recommend Ritchie to anyone looking to purchase a vehicle. Joe Kelley Jr explained all the financing thoroughly. Very happy with my new Jeep purchase.
Susanromano
Dec 8, 2012
Eddie provided great personal attention and listened to exactly what we needed...a good car at a good price!! We have purchased four vehicles fromGator Chrysler and trust their service department
tolh13
Dec 8, 2012
I buy a new car every 1 to 3 years for the last 25 years and i help friendsand family buy cars many times a year.This was the best sales person(barbara schocten) and the dearlership was no pressure and did everything to make my price and the deal painless.Thank You
jharalson
Dec 8, 2012
We searched the Internet for a car to replace our 2004 Grand Marque. When we decided that a Chrysler 300 seemed to be a good candidate and searched dealer inventories for a car that had the options we wanted. We read many good reviews for Gator and were pleased that they were one of the dealers with a car that met our requirements and was a color we liked. We contacted Barbara Scholten through the WEB site. She responded quickly and professionally arranging a convenient time for us to see the car. As it turned out we had to wait nearly two months for our money to be transferred so we could purchase the vehicle. She didn't bother us during that period and responded immediately when we contacted her again. Other than the spending of money, it was a very enjoyable experience. If we purchase another vehicle we will contact Barb right away and we recommend her to our friends and family.
avillareal
Dec 7, 2012
My experience at Gator/Jeep was mostly pleasant. The only way it could have been better was if I could have gotten the price down. Since I have bought the Jeep, I have driven it about 3000mi. VERY COMFORTABLE! Gas mileage a slight bit better than I expected!Steve Mazer, is still providing me excellent service. He answers any questions I still have about operating the vehicle.Based on my experience with the dealership and the employees, I would not hesitate to recommend you to anyone.I would also like to recognize Steve's partner, but I do not remember his name. Totally my fault!
Dart owner
Dec 7, 2012
A very pleasant buying experience. I will recommend my friends to go there and to ask for Chris hill. He was very helpful and he made it fun to be there. I don't think I could of asked for any better. Thank you
jeepPU
Dec 5, 2012
The cleaning/detailing guys did a lousy job. The dashboard on the passenger side was sprayed with some stuff that made it shiny, which is impossible to remove. This spray was also on the windshield and very hard to remove there. We first used alcohol - no major success - then my wife came with vinegar - it's better now, but still the windshield is not as it is supposed to be: clear and without streaks. The roof wasn't clean either. This suggests the car wasn't run through the car wash at all. One may think I'm picky or old fashioned, but when I buy a new car I expect it to be spotless. Peter knows what I'm talking about. He actually offered to return the car to detailing, but due to time constraints we had to decline. He then offered to bring in the car later to have taken care of. We appreciate his offer and will get to him later.
acoles7
Dec 4, 2012
When my wife and I went looking for a new Charger to replace my 2007 SXT, we first went to Napleton in Kissimmee because it's relatively close and I sometimes have service done there. The people were nice but I didn't like the dealers charges which included a life time power train warranty. Since we typically trade cars every six or seven years, we would be paying a lot of money to extend the factory warranty a year or two. Then we went to Central Chrysler in Orlando (where we had purchased our last two cars) to find out that what we wanted wasn't available so we would have to order a car but the person who did the ordering wasn't there and we wouldn't be getting anything off the price of a '13 model car. That night I did some more research on the computer and saw that Gator Chrysler appeared to be ready to make some good deals. The next day we made the drive to Melbourne and were greeted by Peter Seemadray. Peter was very helpful but after checking, he also told us that there just weren't any '12 or '13 Chargers available equipped with what we wanted or the colors we could live with. Then Peter showed us some Challangers as an alternative and even gave me a test ride in an "old man Chrysler 300" (my words, not his) to give me even more to think about. The option of ordering a new Charger was also discussed.After an evening of more research and discussion with my wife, we decided to place an order for a '13 Charger SXT Plus. That way we would get the right color and equipment. Another ride to Melbourne and in short order Mike Brown had the car ordered and priced with a nice, no hassle, $1500 discount. My wife and I drove back to Saint Cloud to await the delivery of the new car with the feeling that we had purchased the right car at a good price. During the build and deliver wait I called over to Gator a couple of times and was helped by Mike Fullhart who found a front license plate bracket for the old Charger which was going to a Grandson in New Jersey and needed a front bracket.The new car was delivered in five weeks and we picked it up four days ago. Again, the people at Gator did a great job by making the paperwork almost painless. I love the look and feel of the car and am sure that when I learn most of the new bells and whistles I'll love it even more.
c.ramjattan
Dec 4, 2012
I would have to say this was THE most pleasant visit i have ever had when purchasing a vehicle whether new or used.The 1 hour drive from Orlando was worth it 150%..If you have never been wowed at a dealership Gator Dodge on US1 will leave you saying WOW...btw make sure and ask for Eddie..
dennis.basile.7
Dec 4, 2012
We came into the store two different times. The first was looking at a jeep and the second looking at a 200. We test drove a bunch of vehicles and Clint was nothing but helpful. The vehicle was going to be for my wife and even I got frustrated by how many times she needed to look at a vehicle just one more time... Clint was helpful every time and after many hours on the second visit we finally purchased the 200.Clint was very professional and very unassuming as he slowly danced us towards a decision. Very good member of your staff!
somatikon
Nov 30, 2012
I was very impressed with all the people I felt with during the purchase of my 2013 Fiat 500. Chuck work hard to explain all aspects of the vehicle and the difference and options between each model. The whole process and details of the purchase were handled very professionally. Every effort was made to make the deal good for me and consequently I drove away in a new 2013 Fiat 500T I was introduced to all the main people in each department that I may need in the future such as the service manager, that made me feel part of a new family.I did not come with the car I intended to trade in as I was not sure if the Fiat would be right for me......this was quickly changed and Gator Fiat sent an employee to collect my trade in a hour and a half drive away. This is service!I will be returning to the Gator Dealerships for my future car needs.....Thank you!
jj72008
Nov 27, 2012
Like the cars that you have in stock.The customer service was great and price was really good. Like the way that you do business and the way that you look for options.
SarahRichards
Nov 26, 2012
The friendly staff experience did not end after I drove off the lot. They were helpful weveral days after the sale with programming the car's functions.
CliffordFriel
Nov 25, 2012
Barabra was very nice and friendly. She was ready for me when i got to the dealership and we went right to the truck i was looking for. did not try and sell me something i did not need or want. the over all experience at the dealership was great. I liked the idea i could look at the truck on line and pick out. with all the discounts there was no hagling for price. that made for a quick and enjoyable transaction.I would recommned Gater Chrysler to any one looking for a new car
Donald Thomas
Nov 23, 2012
Your staff was very helpful, not only in finding me the right car I was looking for, but exceptionally helpful in finding me credit for the car. I am very appreciative in all they have done for my me and my husband. Thank You.
tyrtlegirl
Nov 20, 2012
Debbie was great, super friendly, very knowledgable, and very patient. Everyone we met at the dealership were also very friendly. I would recommend anyone to purchase a car from Gator.
jaysaw
Nov 19, 2012
Chris had a remarkable level of knowledge of every vehicle we looked at, including non jeep chrysler vehicles, and help us find the best vehicle for my family.
WEdwar
Nov 18, 2012
This is the second vehicle we have purchased from Gator. We went in for a routine service on our first vehicle and saw a few cars that we were interested in. We were very satisfied with the purchase of the first vehicle and the customer service we've received after the sale. This definitely influenced our decision to purchase another vehicle there. Our salesman, Peter Seemadray, was very helpful, fulfilling all our requests and expectations. After meeting with Joe Kelly, he processed our financing quickly and professionally. This is the second time we have dealt with him and have been totally satisfied with his knowledge and professionalism. We did spend a long time ( 2 hours ) waiting on financing only because the dealership was busy. I do not blame anyone for this but it did affect the overall experience. I am decently satisfied with the price of the vehicle but not enough to give a "great" rating.
Jerboco
Nov 17, 2012
Best experience at a car dealership to date! Jim was great to work with and made sure we were taken care of. I will definitely be back to visit Jim when we buy our second car next year.
Stacymeeler
Nov 17, 2012
Barb was one of the best sales person I have ever dealt with!!! Thank you for working with us for a week and coming in on What would have been your day off.
steffanieb
Nov 13, 2012
My experience was overwhelmingly positive. From the first conversation with Debbie on the phone after seeing the online listing for the vehicle, through the test drive, and all the paperwork involved, she and the rest of the staff were friendly and made sure that I got a great deal on the vehicle I wanted.
chuckviola70
Nov 12, 2012
Jim and Mike were great.. I had a great buying experience.I would recommend Gator automotive group to everyone I know. I acually had the feeling that they care and want to treat their customers right. Thanks for a great excperience. Sincerly, Charles
lorettatoppe
Nov 11, 2012
We were very impressed with Clint as our sales associate. He LISTENED to our concerns and desires in a vehicle. He patiently explained features on the vehicle to our satisfaction also. Just a real nice guy!
mcnatt
Nov 11, 2012
After checking out some cars on your website, I contacted your internet salesperson, who put me in touch with Eddie Otero when I came in. Eddie was great, he listened to my reasons for wanting to get out from under a new Toyota Tundra I had recently bought and into something more practical for everyday use. Eddie knew his inventory and was able to quickly point me in the right direction. I ended up driving out in a 2012 "300" and absolutely love this car. I've always had good luck with GATOR, both sales and service. I'm a repeat coustomer, and plan to be for a long time.
William Cobb
Nov 11, 2012
We had an excellent experience at Gators. Everyone was very friendly and helpful,Dave Wintermyer was extremely professional and curtious. He explained everything that we wanted to know, and answered all of our questions. He continuously offered us water and coffee to drink. The finance lady was also very nice, kind, polite, and curtious.
cglentz
Nov 10, 2012
Mr. Bowen's approach to sales was exceptional. He gently "nudged" us toward completion and was extremely well informed with regards to the vehicle. A true professional.
Ldann
Nov 10, 2012
I will say that I was happy with my salesman and the experience I had at the dealership. The cleaning crew of the vehicle could do better
veronica collins
Nov 9, 2012
I spoke with Chuck on the phone before arriving at the dealership to see if they had what I wanted, they did not but he so kindly invited me to come see what they had, I live out of town so I asked him to check my credit and see if finance could work with me before I made the trip they said they could and when I arrived chuck showed me several vehicles and I fell in love with something very different than what I thought I wanted, Everyone who worked with me this day was so kind and it was the funnest sales experience I have had. I will highly recommend this dealership as well as Chuck and return for future buys!!!Thank youVeronica Collins
fire2
Nov 5, 2012
The sale personnel were very attentaive to what I wanted and could afford. They worked backwards to insure that we looked at the right vehicle and not waste any time looking at something I could get.
Barbara Arnovitz
Nov 3, 2012
We purchased from the dealership before. Eddie has always been very pleasant to talk to and work with. He takes his time with a customer and always answers any questions, or finds them out if he doesn't know. Extremely helpful! We went in for an oil change and came out with a brand new car! Go figure!!
Cstegall
Nov 2, 2012
Very professional but friendly, courteous and efficient. Extremely knowledgeable on the product. Did not present himself as aggressive as some sales persons do, but was able to answer all questions without hesitation.Mary Ann was equally professional and courteous and a pleasure to work with.Overall, a great experience.
louisslaipoh
Oct 29, 2012
My wife and I met Mr. Clint Bowen at Gator Chrysler on Sat. the 27th. He was friendly and enjoyed talking about the trucks we were interested in. He took his time to explain in detail the differences between the crew and club cabs of the 1500's and took us for a test drive once we narrowed our choice down to one. He fully explained everything on the dash and steering wheel and asked if we were prepared to discuss purchasing. Inside the showroom he explained pricing, rebates, discounts etc. We were satisfied with the price agreed on and Mr. Bowen ordered the extra's that we wanted installed on the truck. He then refered us to Stephanie to purchase an extended contract and transfer plates, etc. Stephanie was very pleasant and we concluded all work in a very short period of time. While we were in Stephanie's office Mr. Bowen had the truck detailed and it was waiting for us. He then took us to our truck and again answered some questions we had about radio, etc. It was a pleasant experience buying this truck and the Gator web site helped me a great deal in researching for trucks before calling and making a appointment. We have been Dodge, Chrysler and Jeep owners since 1985 and can honestly say that this is the best buying experience we have ever had. Yours truly, Lou & Marion Slaipoh
paul girard
Oct 29, 2012
Great service and pricing. All staff we dealt with was wonderful and worked hard to get us out on time to make previous engagement. Sales personnel, Eddie, was very knowledgeable with his product and very friendly as well. Went above and beyond to make us feel comfortable with our choices. would definitely go back or recommend others to visit. Thanks you all for your efforts, Girard Family
bjacobso
Oct 28, 2012
I was very impressed throughout the purchase. Debbie was very responsive during the sale. The final paper work preparation was the best I've every had. Instead of just a temporary tag, they had my new license plate and registration ready.
rooman1231
Oct 25, 2012
Barbara,First off, I absolutely love my new car; its everything I hoped it would be and more. I park it in the lot across from my office so it is not parked under a tree, I find it very distracting trying to get any work done when I can sit and stare at it all day!Second, I would once again like to thank you for the whole sales process. If you knew me, you would know that I absolutely despise car salespeople and the process of buying a new car. Other than my first car and the one I inherited from Brenda, this is the sixth new car I/we have purchased. Any time we go onto a lot, we joke about how long it will take for the hawks to start approaching the car, whether we are getting service or stopping to ask a question.This was the easiest and most pleasant experience we have ever had and I am extremely thankful. Thank you again for a great experience and an awesome car!
Abeer alkooheji
Oct 23, 2012
The sales men helped us through the whole sale process. Starting from answering our question to help us in paying and paper work.Since the car was staying the lot forms long time there was a lot of tiny dirt particles. The dealership was more than happy to give us a ride back home and then deliver the car after it has bean properly cleaned.
kathleenbkm
Oct 22, 2012
My overall experience was positive, everyone at the Melbourne dealership was helpful and worked together to meet my needs and make sure I was happy with my experience and purchase. I am very happy with my new car.
mary52
Oct 18, 2012
Richie was very helpful and knowledgable as was Stephanie. Theuy both explained evert step of the process and put me at ease. There was never any pressure and I felt vert at ease.
gjared
Oct 18, 2012
Debbie Patton could not have provided better service. Truly customer focused! I would recommend anybody interested in a used car to ask for her. Charlie and Mary Ann were friendly and helpful.
Bruetwo
Oct 17, 2012
Service was good, Barbara did an excellent job of bartering with me on my trade-in. She did not require me to come into the dealership to inspect the car before hand. I gave her the VIN instead. We agreed on a price with no trouble.
grease67
Oct 16, 2012
From the first time my wife and I came onto the lot we were greeted by Devon and treated with respect.Devon was never pushy like at other dealers and made us feel comfortable looking at the vehicles we were interested in.After driving the car we liked he answered all our questions,and got finance info from Mike to help make our decision.They also obtained 6 pages of info from car fax about the auto we liked.I also thought this to be not only helpful but putting us at ease about trusting them. I also dealt with Charlie McCarthy the day I bought the car and he also was up front and helpful.There were scratches on the hood and was told they would be taken care of and they were.All in all this was the best car buying experience I've ever had and will recommend you to anyone looking to buy a vehicle.
Kmccloy
Oct 16, 2012
Both my wife "Rose" and I were very please with "Big Dave" Wintermyer for his knowledge and experience on the Dodge Ram truck. The manager was also helpful and supported our needs and budget constraints. We also were please the "Gator" Dodge with the support of military vets and their families. We recommend anyone interested in a new vehicle purchase to stop by "Gator" Dodge and ask for "Big Dave"Sincerely,Keith and Rose McCloySebastian, FL
ChrisPhillips
Oct 15, 2012
Clint was wonderful and treated us like family. I highly recommend the dealership and Clint! He conducted all the research we needed for a seamless sale.
Nikkitee211
Oct 14, 2012
Dave sold me on the car. Not only did I fall in live with the Challenger but the team worked out a price in budget for me, so I could afford my dream car!!
Jim Brancaccio
Oct 12, 2012
Richie goes far beyond selling a car,He takes his role in the sale to insure that you get the best deal.He follows up on the sale with phone calls to see that your happy with the vehicle.Explained the numbers and the features of the car before you drive away,
Jgalliers
Oct 11, 2012
This is the second vehicle I have purchased from gator and I have to say I am impressed. Not only was Michael extremely friendly and helpful the entire staff there is wonderful. I have had no issues either time being here and have been blown away by the way Michael helped me. It was fast and easy. I will be recommending Michael and the entire gator crew to anyone who needs a used car!
Jokend
Oct 11, 2012
Our family has been buying cars from Joe Kelly for over 25 years. The overall experience was great. No pressure. No gimmicks. Just knowledgeable and helpful staff. Nice variety of vehicles and very competitive pricing. We love our car!
ptpeggy
Oct 10, 2012
Paul met me at the door He was very patient explaning pros vs con of leasing or buying out right. Mary Ann knows her stuff!!enough said. Everyone on site was very friendly Give them all a raise!
humngbrds
Oct 10, 2012
My husband and I went to Gator due to the large inventory they had, as appossed to a closer dealer. We were impressed by all of our options to look at and test drive. We fell in love with a Jeep, but decided to get a Grand Caravan instead. This change of mind didn'd seem to be a problem for anyone there, which surprised me. These guys are great!
Smwright
Oct 9, 2012
Friendly and professional service without any pressure. Very relaxed environment for car buying compared to other dealerships. I Would highly recommend to others interested in buying a Fiat!
jocelyngf
Oct 4, 2012
We were really impressed with the people and atmosphere at Fiat of Melbourne. We came in to just look around, but our salesperson, Chuck Stupp, made us feel right at home and answered all of our questions readily and without any pressure or shady sales tactics. It was a great experience from start to finish and we love our new Fiat!
Alma Daugherty
Oct 4, 2012
Great service and great costumer service and the person that helped me, Veronica Diaz, was very nice and friendly. It was a very good experience. Thank you.
legay.carter
Oct 2, 2012
"stopped by" to look at used Town & Country. When Eddie approached, he was helpful without being pushy and invited my questions and listened to my concerns. After used vehicle of my liking was not available, Eddie gently persuaded me to entertain looking at a new Town & Country with my exact specifications AND helped me get to the same price as the used one that I originally came in to see! The staff I encountered were courteous, knowledgable and very helpful. A+, Gator Chrysler! (Go Gators)
Runnergirl67
Oct 2, 2012
Dave was very attentive, listened to my wants and needs and explained every piece of the car buying experience! Easiest experience buying a car EVER!
cristina.wright.7
Sep 29, 2012
When my mom and I first went to the FAIT Dealership, I crashed our car into the fence..I was so embarassed but they just reassured me it was fine and told me theyre crazy driving stories.I few months later Paul helped geet my first car/birthday gift. I'm so thankful for everyone there that made the whole experience a total blessing.
CWMavis
Sep 29, 2012
He was pleasant without sounding fake, Informative without being pushy and available for info without hovering. Showed me the location of equipment on vehicle and how to properly operate that equipment.
ejgemme
Sep 28, 2012
Gator Automotive group is great they are fast, friendly, and reliable. i would tell people who own dodges to go there. thanks for the service.
jangrest
Sep 28, 2012
Friendly, responsive employees. Fast service; quality excellent. Small town atmosphere dealing with customers -- a real plus in my book!!! I felt I could trust the dealership from the very beginning to provide great service. Employees smile and that's welcoming. Female employees should perhaps be careful when calling customers "hon" or some other word of endearment at the end of transactions... some folks may not appreciate what they could consisder out of line. I like the friendliness but don't think I need to be called "hon" or anything else when I'm paying my bill--- just a thought! You might also consider updating your TV ads re" You've got to get to Gator"... adding a bit more polish to the ad... I've only seen men in your TV ads -- don't women buy cars too??? Again - just a thought...
pdechristopher
Sep 26, 2012
My service experience was excellent due to the exceptional level of customer service by all, but especially by veronica diaz, she was extremely helpful and extremeley knowlegable in her job and made sure i fully understood what they were doing every step of the way! Thank you so very much veronica for all your help, you are a sweetheart!
rrleclair
Sep 25, 2012
We stopped in because we saw an older vehicle in the online inventory that we thought would be a good fit for our budget and financial situation. We stopped in around 6pm on a Friday evening. Jeff grabbed the car for us and we went for a test drive and discussed our situation. Jeff brought many things to our attention about financing, what lenders would want to lend vs. the car we had chosen etc. It was very informative. He was able to open our eyes a bit and realize that what we were looking to do wasn't very smart (we were trying to trade a car in for something older just to reduce our payment). He was able to get us into something only a year old still under bumper to bumper warranty, cut our payment in half, and still finance LESS than the new car booked for (and the amount we financed wasn't much more than I currently owed on my trade)! We really got a great deal. Not only that, they stayed far past closing time to make sure we were happy with our choice. We would definitely recommend them as we searched for weeks for a viable solution. Thanks Jeff and Gator!
bebo1974
Sep 25, 2012
I went in for an oil change. Dave and I started talking about trucks. I asked to see if he could help me get into a white truck. He tried for a used one first then brought out a 2012 white Dodge 1500. It was the truck I have been looking at for a while. He helped me get into this truck that day. Your whole staff made buying this truck a great experience. That is why I will and would recomend your dealership. I left your place a completely satisfied customer. Thank you very much to Dave and the whole staff. I will continue to purchase my vehicles from there as long as I live in town.
cnelson8941
Sep 22, 2012
Nick, our salesperson, greeted us upon arrival and was very friendly during our entire purchase. He was very informative, yet not pushy (which I greatly appreciated). The dealership met our price that we were going for and truly worked with us. Overall it was a great experience
Kwilder5
Sep 21, 2012
Eddie was wonderful. I has purchased one hundred plus cars in my lifetime. I mention this because I can,t remember in all of those purchases when the staff treated me with so much respect and professionism. It was just plain fun. I want to state how organized attentive and professional Mr. Eddie Otero was throughout the purchase. Never have I met a finer salesman. His dedication to his job is refreshing and upbeat. Kudos to Eddie and well done Gator Chrysler Dodge!
LuvMy1500
Sep 20, 2012
I haven't purchased a new vehicle in over a decade, so I was a little bit nervous going in. Turns out I didn't need to be. The entire staff was friendly and never overbearing. Richie was comfortably conversational and I never felt like I was being "sold" on anything. He was knowledgeable about the trucks history, performance and trim level and was able to answer any questions I had. Joe gave me a GREAT price on the truck that fit well within my budget. Even signing the contract was painless. It's obvious that the staff at Gator Chrysler listens to your needs and wants to match you with the vehicle that's the right fit. I recommend Gator Chrysler to anyone who's looking for a new ride.
jewels17
Sep 19, 2012
The sales staff at Gator are top notch. Richie Infurna is very knowledgeable and extremely helpful. The all went above and beyond what I expected from an automobile dealer.Very happy customer.
KTerry2012
Sep 17, 2012
My husband and I were extremely happy with the way we were treated at the Gator dealership in Melbourne Florida. Cindy Wasden was our sales person and she was very friendly and not "pushy". Over the last 20 years we have bought numerous vehicles and we will not by from a dealership that the sales person is pushy. Cindy answered our questions and what she didn't know she quickly got an answer for us. We were at the dealership from 10:30 to 2:00 and I was surprised at how quickly time passed. We have been at other places where you say "oh please just get me out of here". This definitely was not the case and my husband and I would recommend Gator and Cindy.Also when it was time to do the final paperwork the finance manager, Maryann Higgins, was very helpful and explained the extended warranty we purchased and gave us a couple of ways to do the financing. The paperwork was finalized quickly but in a friendly manner too. The next time we are looking for a car we will drive straight to Gator, Fiat of Melbourne.Karen & Jim Terry
hbutler3
Sep 17, 2012
My wife(Debi)sent an email to the website at Gator Chrysler.com and received a response back within minutes. My wife encouraged me to go down and take a look to see what was available. From the moment we entered the lot we were treated 5 Star VIP's Barbara Scholten was our sales person and she was a joy to work with, she asked all the right questions to narrow down the car I wanted, we took a test drive (loved it), the color was perfect (Metallic Blue). I have been wanting a Challenger since 1972, but could not afford it in while in the Navy. In 1973 I purchased a Plymouth Duster (Metallic Blue) because I still couldn't afford a Challenger. Barbara and her support staff were exceptional. She introduced me to the Service Department, paired up my cell phone and took the time to show me the innovations incorporated in my car. She even did some extra detailing on the car while we transfered our valuables from the trade in to the Challenger. i recommend Barbara and the entire staff as Grade A to work with.
Dave Barter
Sep 12, 2012
Everyone was friendly, including other office staff, a nice visit, well done, successful deal. I don't talk too much. My experience with Gator goes way back to Jim Rathman, and recommending Gator to my Friends, based on my checking the business in Melbourne. Happy.
uh34dusn
Sep 12, 2012
We were very please with the overall service provided by your staff. Considering I don't like car dealers, I was very pleased. Good prices, professional, courtious.
yortgolf
Sep 12, 2012
I had an excellent experience buying my first Jeep. Justin Stevens was very helpful and knew the product very well. I would reccomend this dealership to anyone looking for a new or used car.
Yinyer3
Sep 10, 2012
My salesman, Richie, was very friendly, knowledgeable, and helpful during the entire buying experience. I was very satisfied with the overall experience. I would recommend this dealership.
OLABOJI
Sep 10, 2012
Our rating is based on the good customer service and for Churck Stupp's energetic salesmanship. Thanks Churck God bless you. We will recommend you and the dealership to anyone
dteurlings
Sep 10, 2012
Eddie was friendly and very helpful. We initially came to the dealership with one specific car in mind (the one we had seen advertised). Eddie encouraged us to consider test driving a another car (since the key to the one we wanted to test drive was not available). We did and we liked it! Although, ultimately, we ended up purchasing the car we originally came to see, the one we test drove was so similar that it made us want either that one or the one we originally came to see. Our options expanded thanks to Eddie's persistence. He is persistent without being pushy. He didn't call us every day, which we really appreciated. He was honest with us when we were negotiating price, and he gave us the impression that he really was trying to get us deal that was in our best interest. We would buy from Eddie again.
joemollo5
Sep 7, 2012
I was very happy with the service that I obtained from your dealership. The reason why is at no time did I think I was being pressured. Dave Seechaaf was very helpfull and if he did not have an answer to my questions, he got one very quick. The young lady in the office that processed my loan was very friendly and a pleasure to deal with.
ebowers
Sep 5, 2012
From the moment we entered the dealership we were given a friendly welcome by Jeff Leggee. After I explained what I was looking for and the payment I was desiring he went to work. First of all he took us out in the lot to show what was available and was very knowledgeable of the cars he showed us which he felt would meet our requirements. I might point out that at no time did my wife and I feel like we were being given a high pressure pitch like many dealers we visited. When we started talking trade I explained to Jeff what I was desiring to trade(which was I thought a little unusual my 2002 Ford Explorer with 150,000 miles and a 2006 Jayco Travel Trailer hardly used). He made the trip to the managers office I assume and came back with a good offer which we refined to some degree but it was to make me happier with the possible deal. I was happy with the car I was about to purchase and the trade in value I was given. Going to the finance managers office again was a very pleasant and relatively quick and easy process because of Mary Ann's financing experience, expertise, and efficiency along with a very pleasnt personality. I might point out that every single person we encountered while at your dealership and the service person who picked up the trailer were the most most pleasant, helpful and friendly group of any dealership we visited. Thanks again and I hope the car I purchased lives up to the expectations that I am hoping for over the coming years.
ipd
Sep 4, 2012
Debbie was very helpful in getting the information needed and responding to any questions. Debbie worked with us in having a postive experience with the purchase.
s&h
Sep 4, 2012
We appreciated Vinny's (our salesman) knowledge of the Fiat. He was very professional, and a pleasure to deal with. Being from North Providence was an added plus.
ls3213
Aug 30, 2012
This is the second automobile I have purchased at this dealership in the last year and a half and I would highly recommend them to anyone. Nick Montee is the best sales consultant I have had the pleasure of buying from in a long time. He partners with you to find the right car for your family. He was patient and very consultive with a determination to find the car that meets your needs rather than trying to simply make a sale. In the end we came to a very fair deal that suited both parties and I walked away with a great car and great satisfaction that I was taken care of. Buy from this dealership and make sure you ask for Nick!
CaptainJC
Aug 28, 2012
I can tell that Eddie, of Gator Automotive Group, has a strong work ethic and he worked very hard to make sure I got the Jeep I wanted for an excellent price. He is definitely all about customer service and I never felt pressured for a single second; super nice guy! When it is time for me to upgrade to a new Jeep I hope I will have the pleasure of dealing with Eddie again at the Gator dealership. -Jon C.
celinaburnettalderman
Aug 27, 2012
Hey, wasn't this suppose to be stressful and difficult? What a wonderful experience with Debbie and the other staff. Everyone just stepped in and helped one another to get us in and out before closing hours. Thank you so much for putting us at ease and feeding my 4 year old! :o) The kids are all loving our new van especially now that we can include their friends in our trips around town! So blessed to have found you, Debbie!!
Bobls2
Aug 26, 2012
From the beginning of my purchase prosess Debbie was very perfessional and none aggressive. We arrived at the dealership and she came right over with the truck we where going to buy. She was extremely knowledgable on all the truck had to offer. The buying experience went very well I was furnished with information that made my final desision to buy easy. Debbie is a real asset to any sales team.
julie.ray.77
Aug 26, 2012
My experience with Debbie at gator was awesome!!! I didn't have such a great experience a few years ago at the gator on palm bay road but the crew at the one on NASA really made good with me! I had an awesome time talking with Debbie and she was very helpful, same goes for your F and I gal. Awesome experience!!!
JerryCannon
Aug 25, 2012
The car, people, and the dealership were great. Thank you very much, thank you very much, thank you very much, and thank you very much!!!!
megan.richie
Aug 24, 2012
My husband and I were very impressed with the staff at Gator especially Barbara. Barbara listened to us when we told her what we were looking for and helped us find the right vehicle for us. She made us comfortable and helped us with all of our questions and concerns. We definately have no regrets about our purchase due to the respect we were shown and will return in the future.
staciekirk
Aug 20, 2012
I would without a doubt say that Eddie was the main contributing factor to my purchase. The price was comparable to other dealers, my previous sales rep was aweful and I was misinformed about the 60K power t. warranty, but when I came back after seeing the van online I was so fortunate to get Eddie. He was courteous, patient, professional and a true veteran of excelent customer service! My family and I are so happy with our purchase and you have no idea how much I appreciate the non-pushy approach. Thank you Eddie for making this easy for me.
chattaway
Aug 20, 2012
This is the second car I have purchased from Gator Crysler. The salesman Richie greeted me as I pulled in and immediatly made me feel welcome. As most customers, I already had a type of car in mind. Richie took me right to the selection they had and started narrowing the search. He listened very closely to my wants and needs. He never tried to sway my choices. After we found the right vehicle, he brought me in and worked quickly to get the deals rolling. His questions were on point for getting me the best deal. The buying process went smooth without haggling. This has been by far the best car buying experience I have had. I have purchased other vehicles from the local competition. The other guys don't even compare. This is a great dealership with great people filling the customer service rolls. Thank you all at Gator Crysler for your dedication to customer service, and thank you Richie for all your hard work.
aarnovitz
Aug 14, 2012
I recently purchased a 2012 Charger SRT8 which is a rather complex and high cost vehicle. As such, I made numerous trips to the dealership to learn about the vehicle, what my trade was worth, financing options, etc. Mr. Eddie Otero was very patient and provided me with all of the information that I needed to make an informed decision. Mr. Otero's relaxed, no pressure, what-can-I-do-for-you demeanor made the buying experience very easy with virtually no stress. He consistently provided me with facts - even the negatives - as opposed to telling me what I needed to hear to close the deal. His honesty and integrity is a credit to not just himself, but also to the dealership as whole. It is also important to note that there were no surprises on the deal. There were no hidden fees and everything was explained to me prior to me making the decision to purchase the vehicle. Obviously I would have preferred that the vehicle cost less, but to the dealer's credit there was no "marketing adjustment" applied to purchase price (like other dealerships do) even though the SRT8 is a specialty vehicle.The next time we need another vehicle, I have every intention of going back to Gator and seeing Eddie.
barbara4
Aug 13, 2012
My experience with Fiat of Melbourne was first-class! From the time I walked on their lot thru the entire purchase experience Jeff Leggee was friendly, knowledgeable, helpful and very patient. I LOVE MY NEW FIAT and would recommend them to anyone looking to purchase a vehicle.
Fladugger5
Aug 13, 2012
Debbie did a fantastic job of helping coordinate questions and answers via email which was required for this sale. When we test drove the vehicle she was extremely informative and friendly. We had a great buying experience.
Gail Newman
Aug 13, 2012
when looking to buy a new vehicle the first thing i look for is the service dept. how is there service and are the same people there or is there a large turnover and is the work done corretly the first time and most of all the pleasantness and courteousness of the service writers. Then i find a salesman to help me and i look for one that will listen to what i want not what he or she wants to sell me. Nick proved to be the perfect salesman and was not pushy and urged me to take my time and make sure i got what i wanted. I looked on a monday and was not able to return till a thursday of the same week, but Nick had done his homework and had found a better deal for me both price wise and what i wanted in the vehicle. i wanted simple, plain and basic and i feel i got that. Finance was just as easy and i was treated with respect and every paper i had to sign was explained to me and i also was told that i had some cash coming back to me from the rest of the warranty from the vehicle that i traded in. All in all I had a favorable experience with Gator and maybe that is why i am a repeat customer. Keep up the good work.
khausler
Aug 13, 2012
I have never bought from this dealer in the 28 years I have been in this area and I was very pleasantly surprised as to their professionalism, their knowledge of their product and the courtesy and friendliness they exhibited throughout my buying experience. I would definitlely recommend buying from this dealer and especially from Nick Montee, extremely nice and understanding gentleman who treated me and my family with great respect, thank you Nick for your help in making this buying experience a pleasure.
aceofspadesxyz
Aug 12, 2012
Justin Stevens was a friendly, respectable, and welcoming as we looked for a vehicle that fit our budget and likes. Justin made known that he wanted our business, however he ensured no negative pressure was forced upon us as we took our time in deciding our wants versus needs. Gator was more than willing to accommodate in price. We are very happy and would recommend to anyone looking for a vehicle, to go to Gator.
mousercat1
Aug 9, 2012
My husband and I own nothing but Dodge trucks. We purchased all of them from Sunshine Dodge. In 2011 we purchases our latest from Gator.I have also used the Gator Service Department faithfully since you aquired the old Sunshine facility.I have ALWAYS found the service personnel to be friendly, knowledgable, and very helpful. They have ALWAYS made sure they answered and explained any questions I may have and the quality of their work is second to none.Your customer service personnel have also been most friendly and courtious. EXCELLANT PEOPLE!! How VERY LUCKY you are to have all of them on your staff.When I leave Gator, I always feel like I just visited family.Your loyal and satisfied lifetime customer,Helen Helser Mullis321-298-5276 - cell321-327-4173 - home
rwthomp
Aug 7, 2012
I came across the truck I bought on Cars.com. I sent an email to the dealer (Gator) to let them know I was interested in the truck. Debbie emailed me back within 5 minutes to ask if it was a good time to call. I replied yes and she promptly called. I spoke with her about the truck and where I wanted to get my vehicle loan from. She told me that my credit union was partnered with them and that there shouldn't be a problem. I made an appointment to come see her and the truck for the next day. When I got there, she was waiting patiently for me. We went over the truck, inside and out, and then went for a test drive. Afterwards, we did all my paperwork. Usually, I am very nervous around people I don't know, but when I met Debbie, she was very friendly. I never felt nervous while she was working with me. I've been to other dealers in the past and they tried to put sales pressure on me. I never fekt pressured about anything. She was extremely knowledgeable about any questions I asked. I couldn't have gotten a better sales rep. Thank you so much, Debbie. I love my truck. I appreciate everything. As long as I am in this area, I will be a lifelong customer of Gator, and will make sure all my friends will be referred to you by me!
samchaidez
Aug 3, 2012
I was directed by Mike Crissy (GEICO) liaison at243-5696, to take my truck to a mechanic of my choice to have my air-conditioning system fixed. I chose to go to the dealer, you. I dropped my truck of at 0745 for a diagnostic check. Mike called me up around 1120 to tell me that GEICO would not cover the repairs and that the air compressor was "short-circuited", and that it would cost me $881.02 to get it fixed. I told him that no I declined the service. He said in a not to friendly voice, "fine, I will close it out and have your car parked in front.". I Had the courtesy shuttle pick me up and take me to gator dodge.. When I arrived there my truck was nowhere in sight. I asked one of the females there as to the where abouts of my truck, she said she did not know. This was at about 1145. She proceeded to look for the paper work and after a few minutes she told me to go sit at the red benches, she obviously had no clue. I waited for about 25 minutes and no sign. I went to the cashier where I asked to see the manager. She said he was at lunch. I asked to see the assistant manager, she said he was at another store. Sounds like there is no one who works here, right? I went back outside and went to the where the girl I talked to was working and saw another employee finally filling out my paperwork. This leads me to believe that I had been lied to by everyone there. Is this how you run your business? If it is I hate to think what all you are doing to all the customers that give you a 5 star rating. In addition I went to sears where they told me that not only is there nothing wrong with the compressor, they had to charge the system cause it had not been previously charged. How can you check the air conditioner when it has not been charged? 5 hours and$84.95for nothing.
jwayne kelly
Aug 2, 2012
drove 300 miles to get BS and bait and switch tactics-they are very good at this. Was told the car looked new- was at the detail shop and was clean. Nothing was true-especially the price they told me. Deal with them and you will be sorry
neuwirthsa
Aug 1, 2012
I would recommend this dealership because of our sales respresentative, Barbara Scholten. She Listens;. From the first phone call from my husband, and all through the time at the dealership, she listened. Barbara took everything we said and focused not only on our 'wants' in a vehicle, but also our 'needs'. Barbara was pleasant, fun to talk too, and very knowledgable of the vehicles we wanted to look at and ones we did not. She made this sometimes stressful time, into a very enjoyable time. Feel like we made a new friend with Barbara ... and that means alot.
connielb
Aug 1, 2012
We have purchased many cars over the years and this was one of the most positive experiences. Cody was knowlegeable about the car and Charlie (the manager) was helpful in getting the car we wanted brought to us. I will absolutely recommend Cody and this dealership in the future.
Rbmarlins
Jul 31, 2012
Great experience! Justin was a great salesman... Upfront and honest with purchasing a car seen on Internet! Would definitely recommend Gator Chrysler and Justin in the future!! Thank you!!!
THERESEF
Jul 30, 2012
WE LOVE THE VEHICLE WE BOUGHT. CHUCK WAS A VERY PLEASANT SALESPERSON TO WORK WITH, BUT PROMISED REPAIRS THAT NEVER HAPPENED. 1. A COUPLE OF SCRATCHES TO BE FIXED.2. THE RUBBER ON THE BACK BUMPER HAS A RAISED AREA THAT CATCHES WHEN YOU OPEN THE DOOR3. THE MAJOR PROBLEM, THE SIDE PASSENGER DOOR LOCK DOESN'T WORK WITH THE KEY OR THE OVERHEAD BUTTONS. IT HAS TO BE MANUALLY LOCKED AND UNLOCKED TO GET INTO THAT SIDE.WE CALLED THREE DIFFERENT TIMES TO MAKE AN APPT. TO BRING THE VEHICLE IN. FINALLY, AFTER THE THIRD CALL, CHUCK MADE ARRANGEMENTS AND WE BROUGHT THE VAN IN.1. THEY BUFFED OUT AND FIXED ONE SCRATCH AND DID A POOR ATTEMPT ON ANOTHER SCRATCH, IT LOOKS LIKE THEY RAN SOME NAIL POLISH OVER IT, THE COLOR DOES NOT MATCH AND IT LOOKED BETTER BEFORE THEY DID THIS REPAIR. THIS WAS ALL THEY DID WHEN WE BROUGHT THE VEHICLE IN. MY HUSBAND WAS TOLD THE REST WOULD HAVE TO BE DONE THROUGH A WARRANTY OR WE WOULD HAVE TO PAY FOR IT.KNOWING THIS, WE PROBABLY WOULD NOT HAVE BOUGHT THE VEHICLE UNTIL THE DOOR LOCK ISSUE WAS TAKEN CARE OF. THE DOOR LOCK ISSUE IS AN IRRITATING PROBLEM.
edrivera69
Jul 30, 2012
Understanding the limitations, kindness, helpful, courteous, attentive, pleased of the service received, offer only the highest suggestions. My family was delighted with Chris. It was a pleasure purchasing a vehicle at Gator Chrysler.
jackson53
Jul 30, 2012
Tom Schmidt did a great job for us. The dealership was friendly and clean. They were fast and efficient with their paperwork, and we look forward to going back and buying another car there.
dhiwastr
Jul 29, 2012
Very knowledgeable about the cars and very helpfull. The sales person 9 Chuck Stupp was very helpfull and did a lot to make us happy, did everything to show us the features.
Craig Lindsley
Jul 27, 2012
I called ahead and set up a test drive of the car I liked, (I picked it out on line)Barbara had it waiting for me, test drove it,they checked out my trade, then we made a deal. All very painless. Thanks Good Job! Craig R. Lindsley
tim_angier
Jul 26, 2012
This is the 3rd time I've purchased a vehicle at Gator, but the first time I've dealt with Jim Sadowski, and the first NEW vehicle. Jim helped to make the entire process as painless and fulfilling an experience as possible. I drove away from the dealership knowing that I would confidently recommend Gator, and Jim, to anyone looking for a new/used vehicle.
John A Fossum
Jul 24, 2012
Jim is a really knowledgeable salesman , He answered all my questions and found the Dodge Truck that I wanted . He had the running boards and tonneau cover added to the Truck overnight . I was very happy that Jim was able to get that work completed so quickly !!! All the personnel I met were friendly and eager to help me . Will return to Gator for my next vehicle .
rboyd5
Jul 23, 2012
Clint made this a hassle and stress free purchase and the truck that we purchased was more that we expected we are very happy we will call Clint again for our next truck purchase.
1Veloria
Jul 22, 2012
Debbie was great, from start to finish. She encouraged me to hang around for the best approval offer, and made a really good effort, to help me find the right used car, for the right price..I've never been in a dealership, that checked the carfax to check for accidents, and service records of the vehicles. She was a tremendous help, and I will certainly look her up if I need another vehicle.Thank you all, so much!!!!!!
Drew and Susan
Jul 21, 2012
From start to finish, finding our car online to driving it home was a refreshing car buying experience. Debbie Patton was a delight to work with, knowledgable and understood our love for convertibles. Frank did a superb job touching up the small paint blemishes, very professional attitude.
jpacyna
Jul 20, 2012
Justin Stevens is by far the easiest salesman to work with. He was friendly with my husband and I, and even our young autistic son. There was NO PRESSURE to buy!! We felt at ease and comfortable with him during our time there. Once we found a car that we were interested in, he worked overtime to get us into that car at a price we were able to afford. He never once tried to steer us to another car (like they do at other dealers!) We have recommended him to a few others who are going to be in the market for a car. If you go into Gator Chrysler, ask for Justin!!! !
PatWeber
Jul 20, 2012
My husband and I came to Gator just intending to look at the Jeeps we had seen online. We had only been at Gator for 10 minutes and it started to pour down rain. That didn't stop Justin Stevens at all - he went to get the Jeep we wanted to look at and drove it under some cover so we could look at it and stay dry. We took a test drive and ended up driving it home! Justin was very courteous, informative and funny. He made the whole experience very pleasant. We will recommend Gator to all our friends and co-workers. We are very pleased with our purchase of the Jeep Compass.
vince pinto
Jul 19, 2012
Everything and everyone were great. Had a great experience. Will definitely come back when I need another car and will definitely refer people to your dealership.
Lasvegas09
Jul 17, 2012
Great dealership most freindly salesperson we have brought quiet a few cars though your dealership gator very pleasant visit everyone was very helpful and friendly thank you
lisabowman2012
Jul 17, 2012
Great Sales Experience:I am a first time car buyer at Gator and was drawn to the dealership by an ad placed in the newspaper. We were greeted immediately by a salesman who was very friendly and courteous, it was Eddie Otera. He inquired about my reason for visiting and immediately listened to why I was there and what vehicle I was interested in. Moments later he pulled around the lot in the exact vehicle I was looking for & eventually drove home! It was Eddie's ability to listen and guide rather than force a sale that made me trust him and ultimately to want to do business with him on that particular day and hopefully in the future!
jamrack
Jul 16, 2012
We had a great experience purchasing our new Fiat. Vinny was very helpful and knowledgable of the FIAT. Maryanne is the reason we came to Gator, we purchased a car several years ago and she is the friendliest and most helpful finance person we have ever dealt with in any dealership. We will be back again in the future...
aircraft mechanic
Jul 14, 2012
Always bring our Dodge in for service -- these men and women are GREAT!! From the time you drive up to just walking in the order parts to go; they are all friendly, professional and do what they say. We even asked they to work on our Honda because Southeast Honda in Palm Bay has such poor service (and don't always tell the truth); Gator said sure but had to be Mon-Fri when their mechanic who does Honda would there. Hey, no problem, a bit of inconvenience for me (they do have a shuttle) for a whole-lot-a piece of mind -- that's a no brainer.
Hhikroening
Jul 14, 2012
Went in the look and maybe test drive a fiat. We never make quick decisions especially one of this magnitude. They were so nice and not pushy. We ended up buying a car. Could not have been nicer. You can tell folks like working there everyone was friendly and got along. Good feeling in the dealership
macdowell
Jul 14, 2012
Debbie Patton in Internet Sales was very helpful and quick to respond. She was very friendly and made sure all details were covered. Thanks Debbie!!
srosbury
Jul 14, 2012
I pulled in on a bike and looked at a few rides. The Pacifica caught my eye even thought the ad for a white one brought me in. Tom walked over and asked if he could help me and I mentioned the Pacifica. he said , "I have got your vehicle!" We walked over to this red colored Pacifica and 07' model. I liked it and in 2 min we were out for the ride... Immediately I noticed the low miles on this baby and condition was immaculant interior with some wax residue overall on trim on exterior. I made the deal two days later and took her home for a fair price, the financing was alot for a 606 CS, but Ill try to pay it off early or refinance at a better rate next year.
Olakeman
Jul 12, 2012
I have never had such a great experience purchasing an automobil as I had doing business with Barbara Scholten. She is an out going person with a great deal of knowledge of the products Gator Crysler Jeep offers. She has the ability to explain everything to the customer in a nice warm & friendly manner. What was the nicest thing was I didn't feel that my purchase was in anyway " pressured ". Barbara is a true asset to the Gator Crysler Jeep family. I would not hesitate refering Gator Crysler Jeep to my friends.Sincerely,Brian M. O'Rourke
Pushthemg
Jul 11, 2012
Second car in a month, should say a lot. No hassle, just figure what you want and they do the work. Bought.a Fiat and a Dodge, very different cars but from same dealer
mimibaby
Jul 5, 2012
I'm so sorry I make a mistake when I did the ,jessica is the most profesional and helper service advisor,she is exellent I'm APOLIGIZE
SRHEdD
Jul 5, 2012
Justin and the Sales Manager, Mike, were extremely helpful. I walked in ready to buy another vehicle from a dealer next door, I told Justin what I needed, he had a vehicle I liked, and they beat the deal! It was very easy, very fast, and Mike offered me a discount on some dealer installed accessories. Couldn't have been more perfect. They new I already was familiar with the vehicle and didn't over-sell. That is a BIG plus to me.I also want to say I appreciate Gator hiring our military as they move back into the workplace. Justin was fresh out of Afghanistan, and we really appreciate his service to our country, and Gator for hiring him. He is a great asset.
cbirdwatcher
Jul 5, 2012
WE RECEIVED AWESOME SERVICE FROM EVERYONE. CHESTER SMITH We purchased the Jeep Compass. Richie showed all three styles and explained what each style had for amenities;;
Fishgetter
Jul 3, 2012
Every one was nice and friendly at the dealership and Clint was very knowledgeable and was very helpful in explaining all the features of the new Jeep Compass that we purchased..Would reccomend Gator and Clint to our friends.Harold Roberts
martin7625
Jul 3, 2012
I am very pleased with my experience at Gator Fiat. Cody is a new salesman, and he is very personable and nice, Chuck is training him and worked with us on the deal...They worked together and made my experience wonderful. Also Maryanne the finance manager was very patient and kind.You have a great staff and I will recommend everyone to the dealership when they stop me to ask about my cool new 500C Lounge!
skschwarz
Jul 2, 2012
Justin was patient and wonderful. We can tell he really loves the cars and trucks he sells. We looked at several models and he helped us decide on the vehicle that we really wanted.
cdgbabert
Jul 1, 2012
Loved Mike the mechanic and sales Guy Mike!!!I mentioned the brakes didn't feel right during the test drive but was told the Mustang went through a 30 pt inspection. I was right though, the brakes were not good and they were QUICK to correct the problem! The car was clean and great price - better than I expected! It does need serviced though - oil change and such but will have this done on my own. I do not think this car actually went through the 30 days. I actually met the original owner who traded it in over a year ago - was surprised... they recognized it due to the rims they put on. Nothing they said surprised me -the car was in GREAT condition other than brakes... was surprised you all had it this long... I can only imagine as a dealer car maybe. The one thing that DID surprise me was hearing even pre approved and such that they would have sold the car to the people who drove from Orlando if I would have got there later from work. That concerned me since I was there the day before and was APPROVED for it and said I wanted it!!All in all I would strongly recommend you all to anyone!!
Jim3Wes
Jun 30, 2012
The experiance with Barbara I would call an encounter I enjoyed. She knew her car and enthusiasticly discribed its merits. I had intended to test drive 2 cars.She sold me on the first one and I forgot about the other one. I would rate the overall experiance with Barbara as Great, sales manager Good. I have not had a bad encounter with the Service Department since 1994 and presently would rate the dealership over all Good to Great. However there are times when I felt I was being Ignored. Regardless of what the employee does or his Job Title they all should be trained to recognize customers with a greeting and ask if they are being served.
bruce908
Jun 29, 2012
I found the truck listed online, stopped in and spoke with Mr Kelly. went for a short test ride and found a engine warning light on He said it would be taken care of at my convience. I went back on my day off and a sensor was replaced in less the 20 minutes and everything is doing fine. I was very happy he kept his word.
Dgroff
Jun 27, 2012
Contacted Barbara Scholten on a Saturday about a 2012 Dodge Caliber.She quoted a very fair price on the vehicle & i filled out an online application for financing.Barbara called back in less than an hour with very acceptable interest rates.The next day i arrived at the dealership & Barbara had the car ready & waiting for a test drive,and during the test drive showed me how to operate all the bells and whistles on the car.We then went into the dealership to go over all the details & sign paperwork.The figures Barbara had quoted over the phone did not change at all which goes to show the honesty & integrity of Barbara & the Dealership.The next step was going into the financial office which is the worst part of the car buying experience for me.Joe Junior is unlike any financial person i have dealt with in the past.No high pressure tactics,just explained the extended warranties offered by Gator Dodge & what the payments would be for each option.(i did select the 5 year 60 month warranty,but was under no pressure to do so.).This was the best car buying experience i have ever had,the relief i felt was like going to the dentist & being told you don't need the root canal after all.Barbara Scholten & Joe Junior were outstanding & Gator Dodge is lucky indeed to have them on their staff. The only negative i could come up with is the fact they would absolutely not throw in the giant stuffed Gator as part of the deal. :)
Dodiea
Jun 27, 2012
Clint was very knowledgable at the vehicles I wanted to look at. He was very patient in letting me make a decision on what options I felt I needed and wanted. He IS one of the best knowledgable patient salesmen I have had. I will refer any one I know looking for a vehicle to Gator to see Clint
sjmj11
Jun 27, 2012
This was by far the best car buying experience i ever had. Mike Kelly wasn't pushy like most car salesmen. I have recommended gator to several people already and I plan on being a returning customer when need be.Mary Jones
holmatt1
Jun 22, 2012
I tried for over a week to purchase Dodge Ram 1500 at local Orlando and Kissimmee Dodge dealers. I visited 5 of them and I culd not close the deal at none of them. Either price was too high for the same car or many missleading advertisement which did not in reality mean enything. Every single dealer wanted me to stop by to get a quote - nothing over the phone will be done they said.In today's market you have a feeling that you are no longer a customer - you are just another number that just walked in and sales personel is there like a shark who want's to rub you in a daylight giving you higher price for the vehicle then is listed on the net or trying to convince you that you are getting you a great deal but they explain all the number the way that is design to confuse you and push to financial disaster far fro the deal that was promissed to you. They don't care about customer satisfaction. Dodge dealers in Orlando or Kissimmee do not value your time either - they are focused on their profit only.Frustrated completely I was giving up on Dodge completely and decided to give one more shot at Gator Dodge dealer at Melbourne. I called Barbara Scholten.She was able to get me real numbers over the phone - pre apprise my trade-in and just play honest fair deal. I completed financing application on line and in an hour got approval. I drove 80 miles from Kissimmee where I lived and bought a truck that I wanted in Melbourne, FL. It was easy like that. No games, no aggrivation, appropriate rebates were applied and numbers were explained to me the way their are. I signed all the documents by Barbara desk - no games like "running to the Manager to get approval" or Manager walking to you shaking your hand and trying to read you "how much I can screw you". Every single dealer played exactly the sam game - accept Gator Dodge. Gator is stress free and simple to deal with. Why other dealers can not learn from Gator and Barbara?? I would recommend anybody who wants to purchase a Dodge , Jeep or Chrysler to skip other dealers in Orlando or Kissimmee and just call Barbara Scholten at Gator.
cassels2208
Jun 18, 2012
The salesman was nice and the jeep was too but i was unhappy about them not using my pre-approved loan. Instead, the dealership decided to use their loan to get some extra money out of it which caused my interest rate to increase. Additionally, the sales manager showed me a price of $9800 and said i just need $1000 to close the deal and then brought out a new estimate that he said gave me more for my trade but somehow even after "more for my trade" and $1000 down, i ended up financing $9000 instead of $8800. That made me mad that the sales MANAGER tricked me.
nitza2397
Jun 15, 2012
The personnel was really helpful. Everyone was really friendly and help us in every way possible.I will recommend this dealership in a second.Thanks for everything.
StephenGiesen
Jun 15, 2012
I have purchased many cars over the years so I have experienced many different car dealerships so I feel I have a good perspective on evaluating my experiences with Gator Chrysler.I returned to Gator to purchase my latest SUV solely based on the positive experience I had 3 years ago when I purchased my previous vehicle. This time around was even better than the last!Vinnie stayed with me through the entire process and even shut my door when I drove off in my new SUV! A true professional and gentlemen. I would refer any family member or close friend to him.But I also have to mention Charlie and Maryann. They kept the entire process positive and enjoyable for me. Purchasing a car from them is nothing like the days of old where it was all about sales, sales, sales and high pressure to purchase even more than you wanted.Quite simply, it was the best experience I have ever had in purchasing a vehicle and I am certain I will return again in a couple of years when it is time to trade.I thank the entire Gator Chrysler family and I will eagerly recommend you to anyone I can.Stephen Giesen
stephedm
Jun 13, 2012
Mike Kelly worked hard with me to achieve an agreeable price and a car that would meet all my needs. He was very patient with me and was very helpful. I was never pressured by him in any manner. I will walk away from being pressured. He did a great job for me.
kylette1
Jun 12, 2012
I was looking for a certain truck in mind and found what I wanted.I was not pressured or hurried.The sales lady was very pleasant and honest with me.I was pleased with the out come and left in a nice truck.Will pass the good word on about your services. Thank you so much made my day
Clara W
Jun 12, 2012
Richie did his best to get the information we needed and was very friendly and helpful. He did everything we asked for to secure the deal. This is the fourth vehicle we have purchased from Gator and we would return again.Claire Ellis
lindotcome
Jun 8, 2012
My husband and I were greeted by Clint Bowen, what a nice man. He was very informative from start to finish. He was courteous, friendly, and I would refer anyone looking for a car to him. He knew everything about the car that we purchased and explained it all to us. I left your store very happy and I love my car. Thank you Clint!
AlanJudy
Jun 6, 2012
From arrival to departure, our experience at Gator was as positive as it could have possibly been.The staff was friendly and welcoming. We found one car and Mike looked around the area for another thatwe might like better. We bought the car there on the lot because it was loaded, and Joe gave us a wonderful deal both on that car as well as our trade in. Jeff wrapped everything up for us nicely and got us out the door.
Elphaba51280
Jun 4, 2012
Our entire experience, from the greeting at our car to the handshake from our salesperson and the manager as we left, was great. There was no haggling, no hassle, just a great car at a fair price from honest people that understand service.
Hank Nelson
Jun 3, 2012
Richie knows what he is doing. A very good salesman. This is the 2nd car I have gotten thru him. His energy is what brought me back to him. PS: At the expense of other salesmen
Jnjm3
Jun 3, 2012
We have been working with Gator for many years . They really go above and beyond. Tom is such a great guy that does not push or pressure. He truly is an asset to Gator. He is very patient and a very honest man. We really appreciate owner Joe Kelly and all his help in finding us the right vehicle for our family. Roger in service is top knotch as well and is always very helpful. Gator is truly a place where customer satisfaction is of importance.
dooboy
Jun 1, 2012
great team, they were all helpful and answered all of my questions. made me feel at ease.Debbie was a military brat as I was and we hit it off. Lots of the same life experiences being the children of military men.
Palmbeachron
May 31, 2012
I came in for a motor replacement on my 2005 dodge ram 1500. My motor was damaged by Gattos in Melbourne. I explained my situation to the service advisor (Ron) who immediately worked with me to solve my problem. Ron gave me the best price available and was very professional. He was very thorough and friendly. Your technicians immediately removed my old damaged motor upon arrival to your dealership. Engine was replaced quickly and the tech did a very clean job in doing so. I couldn't of asked for a better expierence from visiting Gator Chrysler Dodge. Thank your team for me! I give Gator Chrysler Dodge 5 stars for a rating! Absolutely Outstanding! I will deffinetly recommend your service center to all friends. I can't thank your team enough!
charliesart
May 28, 2012
I do not like the car buying process, especially the dance that happens when the sales rep goes to the 'boss' to finalize the deal, and the back and forth that ensues. I visited a Merritt Island Dodge dealer on Wednesday with an ad in hand--they quoted a price almost half-again as much, because the ad price was "for illustration purposes only." I walked. I visited Gator on Thursday with an ad in hand, and Steve Mazer showed me a van at that price. It was a straightforward and professional transaction. This deal was relatively quick, easy, and didn't have much drama. I'm still not comfortable with the car buying process, but I was pleased with Steve's courtesy and respect, and my treatment at Gator.
angel911
May 27, 2012
We wanted a new truck and our son has been a dodge fan for years. We have known Stephanie for years and trust her. Steve Mizar meet us when we came in and never pressured us. Then the buying experience was very well handled by Stev and Stephanie. I was given a very fair price for my old truck and the price of the new one was also fair. Everyone at the dealership treated us with respect and no pressure sales goes a very long way in wanting to continue to deal with Gator. My wife will be looking for a new car in the future and we will return. I will reccomend Steve and Stephanie to friends and family. Thank You for all. Robert M Jones Sr & Belinda G. Jones
elebkuecher
May 27, 2012
My experience was wonderful. All personnel were very friendly and courteous. Our salesman, Jeff Whipple, was extremely nice and easy to work with. Buying a car is stressful and he made us feel comfortable. All in all, I'm pleased with my experience. I will definitely be back for my next vehicle purchase.
Isabell Caron
May 27, 2012
Came in for regular oil change on my Dodge Caravan and left with Free oil changes for the next 2 years and a Brand new 2012 Chrysler 200, all because of Eddie Otero and his Great salesmanship!! To me, this was PRICELESS..His Polite Manner and Smile and NO HIGH PRESSURE SALES TALK did it for me, of course one look at this new Apple Red 200 didn't hurt either. If anyone mentions they are even thinking of buying a vehicle, there is no doubt I will be sending them to Gator Dodge and Eddie for sure. Also one should know that over the last 4 years, Gator Dodge Service has always done any of the work I needed with courtesy beyond. I will continue the same with my new car. You need no Good Luck to buy from this dealership, they are "The Best"!!Now all can understand the Excellent rating I gave.. Happy Driving!!!
rickgangraw
May 27, 2012
Seemed friendly and up front. Not pushy or presuring. We really dreaded the buying process but we glad it went smoothly this time. Thank you!
KBR02
May 25, 2012
I am very pleased to have come across this dealership. Two weeks prior I purchased a new Jeep from another dealership and the sales manager was rude, insulting, and delivered a vehicle that was not what was agreed to in the purchase. I began consulting with other dealerships about options to trade the vehicle for one closer to what I was supposed to receive. When I came across a vehicle I was interested in at Gator, I began discussing my options with Barbara Scholten. She was honest and responsive from the beginning and this is what led me to choose to visit Gator first out of several dealerships I had been considering. She understood my situation and worked with me to arrive at the best solution she could offer without applying pressure or some of the more underhanded sales tactics I had been experiencing elsewhere. What I appreciated most was her honesty and open disclosure about my situation and what I would realistically be facing. I did not feel like I was being pressured to enter a deal that would not be in my best interest nor did I feel like I was being taken advantage of. She presented me with the facts, explained the workout in detail, and allowed me to arrive at an informed decision for myself. She was also very personable, accommodating, and quite capable at her job. I very much appreciate being dealt with honestly and I feel she is a true asset to the dealership as a whole. In fact, each person I encountered at this dealership was friendly and I feel like I was treated fairly and respectfully there. I would definitely recommend this dealership and would encourage people to ask for Barbara when they go there. I myself will certainly return to Gator the next time I am in the market for a vehicle.
jackeeg
May 21, 2012
We were very happy with the knowledge Jeff has about the total car bumper to bumperand the way he handled the whole visit from door entry until we left the dealership'. We didn't feel pressured or like we were being fed just words to make a sale.Sales people at another dealer had turned us off. We already own a 2006 Grand Vitara and are happy with it but thought we were going to look at two other makes this weekend but were 're-sold' on the product once again(even after I said that I would NEVER own a black car!. P. S. By mid morning today my husband cleaned out my '06,washed and polished it andclaimed it as his own.He's parking his van-just couldn't wait to take over my beloved white Suzuki,which still looks and runs like new. Thank You again,the happy owners of 2 GRAND VITARA'S...Jackee(Jacqueline) & Dale Gray.
carrich
May 17, 2012
I wasn't sure exactly what I wanted when I started looking for a minivan. Richie was extremely helpful and showed great patience in showing me several models of minivans. After a short while, he picked up on what my needs were and didn't stop until he found the right vehicle. It was one of the best car buying experiences ever. Thanks for your help.
marcialeach
May 15, 2012
Mr. O'Brien was very cognisant of his inventory and even remembered a car that had just come in on a trade (It was the car I eventually bought.) I brought my husband to see the car just as Mr. O'Brien was walking out to his car to leave for the day. (I didn't realize the closing time!) When I asked if it was still possible to show the car he answered, "Anything for you, dear lady." I felt like he really meant that. Finally he even followed me in his own car to my home for the safety deposit box key and then to 2 banks--one for the car title and one for a cashier's check. He said he didn't want me to go to the trouble of having to come back to the dealership (I was driving my new car.) On a scale of 1-5 I give him a 6.
marylulu1954
May 11, 2012
Vinny was such an honest, lowkey and funny salesman, Maryann was so wonderful and worked so hard to get me the loan and went above and beyond and Charlie was great in finding the exact car to meet all of my needs.... Thank you so much for the wonderful experience
dfauntleroy
May 11, 2012
We traveled a distance to buy from them. We were so impressed that there was a carfax report on most of their vehicles. They were professional and the entire process went smoothly. We also got great financing rates.
Pascalle
May 9, 2012
Fiat dealership of Melbourne is a refreshing change to an industry usually steeped in rip off merchants. As a female buying a new car on my own I was already fed up of pushy salesman trying to rip me off. I knew what I wanted, I'm an intelligent person and hate to be treated like I'm stupid by overbearing, smarmy sales people. Thankfully, I found the Fiat dealership in Melbourne and their sales team and I was extremely happy with the recently introduced corporate wide No Haggle policy. The salesmen I dealt with Kevin Ferris and Charlie were wonderful; patiently showing me around various models and putting up with my test drives and pickiness for various features I needed. They didn't push anything I didn't want and didn't persuade me to go with any other alternatives. They simply wanted to give me whatever I needed or wanted to make me happy. They made it their mission to find it for me and that they did. I came away with a Fiat Gucci which I fell in love with after recently renting for a weekend. I got a great price and a fair trade in value for my car (I'd done my homework and knew what it was worth). The finance manager MaryAnn was a delight to work with, explaining everything with ease and most importantly honesty. I went for the extended warranty as on any other car I've had, as soon as the manufacturers warranty expired something would inevitably happen to the car. Again, I got a great rate and a good finance package that I am happy with.I would not hesitate to buy from this dealership again and would highly recommend it to others for an honest, good value, hassle free and easy car buying process.Thank you!
servicetech
May 9, 2012
Steve was on top of the deal. Allowed for me to make the choice with out any pressure.Staff helped with the unusal way of the loan process from the credit union.Thanks
Rolling SXT
May 5, 2012
Shopped on Cars.com for a Dodge Charger because I feel in love with the one I was renting through Enterprise. Saw one on the website and got in contact with a Dealer named Debbie at Gator Dodge. She moved mountians on getting approval and closing a great deal for me, and even gave us a warranty for the duration of ownership of the vehicle! If you need a Great quality used car and a resonable price, Contact Debbie at Gator Dodge. She will have you rolling in no time!
esther1944
May 3, 2012
customer service, muke and steve were very helpful putting the deal togather.quality of work, I haven't had any work done but the car is at your shop now.Friendliness, Mike is very friendly.overall experience, just that everyone has been very helpfulprice, price was a little high for that car.
jarthurs
May 2, 2012
Debbie was very knowledgeable about this particular model car and was very helpful.She helped move the process along swiftly without any delay or confusion.
rbryant51
May 2, 2012
Barbara Scholten was very responsive on-line so I arranged an appointment to look at new vehicles and get an appraisal on my trade-in vehicle. Barbara was very helpful and extemely knowledgeable about the vehicle I was considering. We were able to reach a satisfactory deal quickly and I bought the new van. The whole process took less than two hours. Barbara was helpful by allowing me to keep my trade-in for three days and then pick up the new vehicle at a convienant time for me. When I picked up the vehicle, Barbara spent at least an hour with my wife and I to teach us how to properly operate the vehicle and educate us on all the new technology on the vehicle. This was most helpful.Overall, dealing with Gator was a pleasant experience that made buying a new vehicle stress free.
rae0319
May 1, 2012
I chose Gator Chrysler to purchase my new "used" vehicle because of Chris Hill.I was at Gator for a service call a few months ago and was looking over the lot of used cars and met him and there was no pressure on his part. He was friendly, knowledgeable and personable. At that time, I left, certain that when I did actually make a purchase, within the year, that I would go straight to Chris Hill.Today was the day to trade in my old PT Cruiser. I had found a couple on your website that I liked. I stopped in and after several months, Chris remembered me and had me in my new "used" vehicle in no time at all.Smooth transaction.Chris Hill is just the sort of sales rep that I like to work with. I had such confidence in him that I felt comfortable enough to go on my own (without my husband) and make the car choice by myself. I knew that Chris would not try to talk me into something other than the PT Cruiser that I had my heart set on.Chris is a true asset to your company. When we get ready to trade our SUV for a newer model, I will be calling him once again.If you want any further input, please let me know.Karen Williams
billjean
Apr 30, 2012
The transaction was very smooth. Excellent communication with the salesperson. She was very informative and responsive. I would recommend Gator and my sales associate Barbara for any Jeep/Chrysler/Dodge vehicles. It was a pleasure working with her.
DChrest
Apr 30, 2012
From first contact to sales end, we felt that we were Debbie's only customer & that she was working just for us. Thank you, Debbie.
manettefl
Apr 29, 2012
My experience with the sales staff, as well as all of the business staff was outstanding. I have known Carlos Menendez and his wife for years and knew I certainly would do business with Gator. My grandson and I were treated with respect in every way and I am so happy with my purchase. What might have been an overwhelming experience was nothing but pleasurable...Thank You Gator!
Sammarlene
Apr 27, 2012
We got our last car there and would not have come back if we did not like the service we got the first time. If we were not happy with the service and price we would not have purchased the new car.The only thing I don't like is that we did a survey at the showroom and now this one and I hate doing surveys
actionlou
Apr 27, 2012
I had a very pleasent buying experience. Jeff whipple was a pleasure to deal with.I explained to him what I was looking to do and he made it happen. After we made the deal I wasn't sure which color truck I wanted so he pulled out 2 more trucks so that I could compare the colors and he did this with a smile on his face the whole time. Thanks again Jeff.
catosotp
Apr 27, 2012
I received excellent service during my purchase decision at this dealership. The majority of the communication was via email initially. The answers to my questions were always prompt and complete. I never felt pressured or ignored. In the future, if I plan on purchasing another Chrysler product, I will try to use the same sales person (Barbara Scholten) at this dealer.
Nc71377
Apr 25, 2012
Excellent service from the moment we walked in the door until we drove our vehicle off the lot. Great overall experience! My Husband and I purchased a used Wrangler two months ago from the same dealership, our experience was so easy and stress free we had no problem going back to purchase our new Wrangler.
Beth7Happy
Apr 24, 2012
Shopping for a new car requires lots of time and energy! After some research, we selected Gator Chrysler because it is a long-time dealership in this area with a good reputation. We found the inventory to be the best, for us, in this county. The lots, showroom and all facilties that we used were clean and bright making shopping easier. The salesman, Clint Bowen, had spent several hours with us a few weeks previous. Because of his knowledge of the products, and his enthusasm for them, we decided to go back to Gator and ask Clint to help us inour final decision. He was direct with questions and answers. We liked his no-nonsense attitude while, at the same time, his being a very friendly and an easy person with whom to deal. Top rating!We found all of the personnel at Gator to be professional, courteous and friendly.
chettrick
Apr 21, 2012
At first, I was looking at another brand, but when I started checking around, the RAM was what I wanted. I first met Chris Godwin when I got there and he showed what model I was looking for. When I asked for other features, he helped me look for a similar model that had more stuff. He also made a point to be clear on the diffrences on the different models.When we found that there were none on the lot, he offered to look at other locations or made a suggestion of knowing someone that could help me with adding in the features I wanted. There was never any pressure to make an immediate decision and worked with me on getting what I was looking for.I added some extra features and Chris was quick with scheduling my appointment for the upgrades. I got what I wanted and Chris did not once even talk down about the other dealers I told him I talked with. I even said that I was not happy with the sales staff at the competing dealer and he did not bad talk them once. Good Professionalism.I came away with my truck satisfied and I recommend Gator and just talked with my son in law who was in the market for the same truck I was looking for previously. He lives over 100 miles away but I suggested he re-look at the RAM 1500 4x4 and come to Gator, he would like it better and it would worth the drive.Look up Chris when you get there, even though, while I was around the lot, the other sales staff were also friendly and they new I was being helped by someone else.
steph33corr
Apr 18, 2012
Found exactly what we were looking for so far happy with purchase. Your staff was very pleasant as well.once againThank you,Stephanie Corr
keldonpeter
Apr 15, 2012
It was a pleasure to work with chris godwin, he made the experience easy and I am satisfied with almost everything. The detailing personnel need to step it up.
brevdude
Apr 12, 2012
easy transaction. Overall good experience. Good price. would go there again for another purchase. Vinny is an excellent salesman. no high pressure tactics. no hard sell
samkat4
Apr 11, 2012
The salesman Jeff Leggee was very professional and helpful. He explained all options to me and worked hard to get me the deal I needed to get exactly thevehicle I wanted. Fred and Dan in service are very knowledgeable and work very hard to see that you are totally satisfied with the service you receive. It was their courteous and helpful actions that lead me to considerbuying a truck from Gator. I only expect great relations from your sales teamand service pros in the future. I have already referred Jeff Leggee to my wife'sboss who is looking for a car for his granddaughter. Thank you for caring foryour customers.
Jerry Mayo
Apr 3, 2012
Roger McCardle is a responsible service Tech, he is always on the look out for any recall problems for my vehicles. Since I am in charge of up keep on the vehicles at the Azan Shrine Center Hospital vans, I come in contact with Roger, on a regular basis. Also, he handles all the service for my personal vehicles. He contacts me if their is something else to be done on my vehicle, after I have left if he feels it is necessary for this to be done. He also keep sme aware of the time it will take to get the service done, and makes arrangements for a rental car, if he has to keep my personal vehicle for the service.He contacts me in a timely manner to let me know when I can pick up my vehicle, I have left for service.When I frist met Roger, when he started with Gator, he was not smiling, real reserved when you spoke to him, not a friendly attitude, my wife, said she didn't want to deal with him again, but as it turned out over time, he has made a big change, he smiles now, is very friendly and attempts to help me or my wife, with the service on the vehicles. She noticed the change before I had contact with him again.When I need service on the Azan Shrine vehicles, Roger knows that these carry the children to the hospital. I recently took in are newest dodge van for oil change & alignment, Roger called to tell me, that the brakes needed to be done. I made a quick call to the Shrine center and was given permission to have the service done, I called Roger back and told him to proceed with what ever it would take to make the van safe for our kids, to ride to Tampa Shrine Hospital safely. So this is a big THANK YOU to Roger McCardle for his care and kindness. Roger should get a big star with his name on it, as over the years, I have bought many vehicles from Gator and have coome in contact with many of the Service Tech's and Roger has become not just a service tech, but a good friend to me and my wife, and he looks out for us.So here is a big THANKS YOU to Roger McCardle.Jerry & Sherry Mayo321-258-2195
leroy carr
Apr 3, 2012
My name is Leroy Carr Shoping for a car at gator on palm bay rd in palm bay all the salesmen were very helpful especial michael kelly he was very profesional need a car go see him I know he can find you one.
julchar
Apr 2, 2012
I had previously purchased a 2011 Chrysler 200 Convertible from Gator, and was left feeling very pressured and unsatisfied. Having found Gator to have a vehicle I would consider trading for, I decided to give them another try. I was very happy to have run into Nathan and have worked with him for the trade. He was very professional, courteous, knowledgeable, friendly and was not pushy at all, as was my previous salesman. I am completely satisfied and it has redeemed my faith in Gator. Nathan was above and beyond what is expected and definitely above and beyond the salesmen I have encountered over the last few months. Thank you to Nathan and Gator.
jd0529
Mar 30, 2012
Barbara was straight to the point, courteous and knowledgeable. She allowed me to make an intelligent decision based on facts. I have limited time in my profession to spend time wastefully. Barbara understood that and did a great service to this client.Mike, her sales manager, was pleasant to work with. Again, as I am in a sales profession, no one wants to feel pressured or hassled while making such an important decision. Mike was courteous and more importantly, listened to what the client had to say.They made this client a "Gator" believer.I would highly recommend the Gator dealership to all who ask for a recommendation.Kudos to both Barbara and Mike.
jessegodwin
Mar 26, 2012
Richie Infurna greated me as I walked onto the proerty. He was freindly, listened to my needs,was understanding and overall AWESOME. He did everything he said; he would. I would recommend him to any car buyere. He was NOT pushes or presumptious. He did a Great job! Thank you Richie for ALL your hard work. It is appreciated!! Jesse Godwin
Lyla920
Mar 26, 2012
We were very pleased with Chuck Stupp and with Gator. Chuck worked hard to get us into a great new Suzuki Vitara. Without their efforts, I would still be looking for a used car. Everyone, especially Chuck, was courteous, knowledgeable and helpful. We really appreciated all the great service.
annapolisbob
Mar 24, 2012
Jeff Wipple sales associate was good up to the deal. He answered all my questions- spend a great deal of time via emails. Jeff Whipple WAS NOT THE ISSUE at this dealership.HE DID EVERYTHING RIGHT FROM HIS POSITION. In fact, they ordered the car because they did not have the exact car that I wanted. Thought that I had a deal- drove 35 miles to pick up the new car......when I got there the sales manager- said your trade does not have navigation.....so instead of giving you $26,000 for your trade- we can only give you $25,000... Need another $1000 to do the deal....... I walked away and HE WALKED AWAY... NEVER EVEN MAKING A COUNTER OFFER.. THAT WAS THE PROBLEM AT THIS DEALERSHIP. THE SALES MANAGER REALLY COULD CARE LESS!!Just another big volume/big unit dealership.. that only cares about numbers-customer service was good with Jeff; however, management could care less about a deal. I see all the good reviews on this web site..can't believe it. (I have been told that-after the deal they call you-TO PUT A GOOD REVIEW ON THIS WEB SITE??- WHY) They talk a good game until it is time to sign the deal.....than its a different deal.. look at the other negative reviews on this web site...BE VERY CAREFUL WITH THIS DEALER..
CAVSMITH
Mar 23, 2012
WE COULD NOT BE MORE PLEASED WITH THE PROFESSIONALISM, KNOWLEDGE AND FRIENDLINESS GIVEN US DURING OUR RECENT PURCHASE OF A NEW 2012 JEEP PATRIOT. MY WIFE OF 38 YEARS AND I, HAVE LITERALLY PURCHASED OVER TWO DOZEN NEW VEHICLES TOGETHER, OF ANY NUMBER OF HIGH QUALITY MAKES AND MODELS, WITH A MORE RECENT VEHICLE HAVING BEEN A $100,000 PORSCHE. HAVING STATED THIS, WE HAVE OBVIOUSLY HAD AN OPPORTUNITY TO WORK WITH MANY DIFFERENT TYPES OF SALESPEOPLE AND DEALERSHIPS ULTIMATELY OFFERING DIFFERENT LEVELS OF SERVICE. MY WIFE AND I ARE PLEASED TO STATE THAT OUR EXPERIENCE WITH GATOR WAS IN KEEPING WITH THE HIGHEST LEVEL OF CUSTOMER SERVICE WE HAVE RECEIVED TO DATE. THIS HAPPENS TO BE OUR FIFTH JEEP AND OUR FIRST FROM GATOR OF MELBOURNE, AND SUFFICE TO SAY, AT THIS POINT, IT WILL NOT BE OUR LAST. WE HAD HEARD GOOD THINGS ABOUT THE DEALERSHIP AND OUR VISIT/PURCHASE WAS WELL IN KEEPING WITH WHAT WHICH WE HAD HEARD. MY WIFE AND I WOULD LIKE TO TAKE THIS OPPORTUNITY TO HIGHLY RECOMMEND THIS DEALERSHIP AND ENCOURAGE OTHERS TO ASK FOR BARBARA SCHOLTEN, HOWEVER I HAVE A DISTINCT FEELING FROM ALL THE FOLKS WE WORKED WITH DURING OUR OVERALL PURCHASE EXPERIENCE, THAT THE QUALITY OF THE ENTIRE STAFF, IT'S MANAGEMENT AND FACILITIES, ARE OF THE HIGHEST STANDARDS AVAILABLE TODAY.
Conley257
Mar 20, 2012
I spoke with Jeff Whipple on 2 different occasions. He was very friendly and courteous and spent a large amount of time showing me the features of the vehicle I was interested in. When I returned several days later with my wife, he happily went over all the information again for her benefit. When he learned her main concern was the paint color that would satisfy her, he searched the lot and the computer records until he found the color that was her choice on the other lot several blocks away. He then worked with me a the sales Manager, Mike Fullhart, to find me the best price and seeing that I got the price braks and rebates available to keep the price where I needed it. When we had commited to the sale, he knew just what paperwork was necessary and whizzed through it. While we were dealing with the credit manager, he took steps to make sure the new car was prepped, gassed up and ready for us, even changing the license plate and taking the time to wash it so it would look good on the new car. He helped remove our belongings form the old car and saw us finish up and drive off. Such an employee is of great credit to your agency and his spirit, knowledge and enthusiasm is priceless.
mellie50
Mar 18, 2012
I did not feel Pressured at all It was one of the best New Car buying experiences I have had. Chris was Great. THANKS Very Much
challenger21
Mar 16, 2012
Our experience at Gator was stress free and very pleasant. We truly enjoyed working with Richie Infurna as our sales person. He was very informative and not pushy. He worked with us to get the best deal possible on our choice of a Dodge Challenger SXT. We are very satisfied with the outcome and would recommend this dealership to our friends and family.
DBPUNCH01
Mar 11, 2012
I found my van on the website. I appreciated that the real image and details were presented in lieu of a "stock image". I phoned Debbie to inquire about the vehicle and she was very determined to answer my every question. From the time I walked in to your showroom until the time I left, I felt like Gator appreciated my business. At no time did anyone every play the "pricing game" with me. I drove over 80 miles and passed several other dealerships, just to get to Gator. It was such a great experience, that I cannot wait to buy another vehicle from Gator. If I had to find a complaint, it would be that the van was not prepped for delivery until after I signed the paperwork. I have to make a second trip last this week to pick it up which is not a problem because then I get to thank everyone again for the wonderful experience I had! The little things like buffing the scratches and chips out, wiping down the headliner, including the mats, etc. are just little things. I knew exactly what I wanted and thanks to Debbie at Gator, I found it! Cannot wait til next weekend to pick it up and start driving it! Thanks again Gator.
JeepLuver
Mar 9, 2012
Vinnie was a great guy to work with, very friendly and helpful. It was like talking to a friend and not a car salesman. I like the fact he seemed really worried about the safety of my family and placing me in a vehicle that will last.
Rafella
Mar 9, 2012
This was the most wonderful car buying experience we've ever had!! Barbara was an absolute joy to work with. I contacted her over the Internet regarding a vehicle we were interested in. I asked about financing options an rebates. She came back with all different scenarios regarding interest rates, rebates, etc to give us the best deal. She worked everything out before we got to the dealership. We knew what we were paying , interest rate, what monthly payment would be. We got to the dealership took the car for a test drive, signed the papers and we were done. Car was gased up an ready when we got there. It literally took only like an hour. Not the normal five hours of nonsense. It was amazing. Barbara was outstanding. We would absolutely buy another vehicle from her and will tell everyone what a great experience we had. We couldn't be happier. You have a valuable asset in Barbara!! She is the best!!
jpryor
Mar 7, 2012
Smooth and friendly! Sales was willing to work with price and didn't have the normal car dealership "Im doing you a favor" attitude. Intenet sales worked out good for me and my busy schedule.
mike riazzi
Mar 5, 2012
I have purchased a few cars from Gator, I'm treated kindly and professionally, they communicate what I need and take care of it swiftly.
chrisntree03
Mar 1, 2012
Jeff was outstanding. Did'nt give us bogus prices (broke our heart with not getting into a 2012) joke joke. But we are very happy with what we picked out. Jeff was also great with ours kids. Thank you very much
emonroe1
Mar 1, 2012
From the time I first walked on to the lot Chris was very helpful in helping me find the right mini van for me and my family. After looking at a number of units we came back to the first one Chris had suggested. After going home to talk with my wife I came back later that day and quickly closed the deal. Overall I was very happy with my overall experience at Gator Chrysler.
Ub4uf
Feb 27, 2012
I went to gator automotive group us 1 Melbourne fl to see if my 2 kids could get into a 2 door wrangler.Clint walked up and introduced himself and answered all our questions. I explained what We wanted in a wrangler and that we had been per approved and were looking for a 2007 to new wrangler. We preferred a stick shift, we wanted to keep within a certain monthly payment, and I wished they still offered the inline 4.0 liter. Following this Clint informed me he had just taken in on trade a 2005 4.0 inline 6 speed wrangler with 28000 miles. Between Clint and Joe jr we worked out a extremely Faroe deal and we just bought our dream jeep. He could have easily tried to steer me to a new jeep, but he listened to what we really loved about the wrangler and took the time and effort to find us exactly what we had always wanted.
timothybull80
Feb 26, 2012
Debbie was the most polite and professional salesperson I have ever encountered. I would definitely recommend Gator to friends because of the service she provided.
Cindy
Feb 26, 2012
We bought this jeep which we had to exported to the caribbean,And this was without flying to the US to see it. We had this wonderful lady Debby Patton who gave us the best service ever! I was affraid she was getting impatience with all our questions and phone calls.I just wanted to say this was a great experience buying a car from Gator chrysler in Melbourne FL.
ric3577
Feb 24, 2012
We are extremely happy with our purchase. Mr. Justin Stevens, the salesman, and staff had a very low-pressure manner, which we very much appreciated. Absolutely wonderful experience! They were very accommodating of our wishes, and tried very hard to satisfy us.What was most enjoyable was not having to play that hours-long silly game where the salesman immediately takes our trade-in keys, then runs back and forth between the customer and the "money man," bidding, and counter-bidding, refusing to return our keys until a deal is made. We spoke directly to the "money man," right away, and came to a most favorable agreement without ANY pressure whatsoever. We were able to make the deal, get the paperwork done in a most timely manner, and we were out the door in less than an hour. Amazing! You may rest assured, when it's time for another car, we will absolutely deal with Gator Chrysler/Dodge of Melbourne.
kathyreamer
Feb 21, 2012
Gator is close to our residence and our one and only stop the day we made the used car purchase. Mike gave us about 1 minute to walk around the lot before he made his presence. We did require his immediate assistance as we knew what price range we were going for. Mike was very upbeat and informative. We did have a good experience with Gator and Mike. Regards,Kathy Reamer
DennisDurkee
Feb 20, 2012
This was my first visit to Gator and it turned out to an enjoyable experience. David Decuir was honest and sincere and he did not pressure me in any way. I appreciated that very much.
Christy1983
Feb 14, 2012
I had a overall great experience. My salesman, Jim, was not pushy and overwhelming as others have been that led me to leave their dealerships. The staff didnt have all the answers to my questions at first but they got me answers in a timely manner. The price of the car I purchased was fairly reasonable. I LOVE my car and would recommend this dealership and Jim as a salesman to all my friends and family!
aniken85
Feb 13, 2012
Michael Kelly was a pleasure to work with when buying our pre-owned car. We feel that he went above and beyond to make sure that we were satisfied and had all the information needed to make an informed buying decision. His product knowledge showed us that he really enjoys his job at Gator. Steve (Sorry don't remember his last name) handled the financing so that it was a breeze and stress free. We will be recommending Gator to everyone.Sincerely,Ruth A Kennedy
Michelemucc
Feb 13, 2012
I had originally planned on coming to your dealership to get the best possible price for my 2 trade in vehicles and the best possible price you could give me for a new Jeep. I planned on walking away with your best price and shopping from Orlando to West Palm to get the best deal possible. Obviously ..that didn't happen. I was greeted by Richie in the parking lot. I told him what I was looking for and he brought me right to the car. It wasn't exactly what I was looking for but close enough. He was extremely knowledgeable and helpful. Then it was time to deal....I haggled with Mike for quite some time. He knew I was going to shop but wouldn't let me out the door. Smart guy! He did search the surrounding areas for the car I was looking for, none to be found, and explained what it would take in terms of dollars and time to get what I wanted brought to your dealership. Although I could have shopped, those guys spent enough time with me, and I spent enough time there that a few hundred dollars was not worth shopping around for.I would highly recommend your dealership. And will certainly shop there again.Hopefully not for at least 7 years.Thank you, Michele Muccigrosso
lcullembe
Feb 10, 2012
Our experience was very good there. The price was a little higher than we anticipated though. Eddie made the difference though. He is a super person, and a great salesman.He took us out and showed us several cars, which doesn't always happen. It didn't bother him that he spent time with us until we were satisfied with the car we chose. Thanks Eddie, you were super! You guys had better not let him get away if he treats all of his customers like he did us today, and I could tell he does. We have bought several cars from there Louise and Don Cullember
mccuka4668
Feb 9, 2012
We had recently bought a new car at this dealership and Jeff Whipple assisted us with our purchase. We appreciated his input and Help. We would highly recommend Jeff and Gator Dealership. We love our new car a Chrysler 200, a great ride and a nice looker too. Thanks again Jeff dore all you did for us.Charles and Kathy McCullough
mccuka4668
Feb 7, 2012
We live in Wisconsin and decided to check out a new car, the dealership was very friendly, gave us a good trade in and a good price on a new car. We worked with Jeff, he was friendly and very easy to talk to and ask questions. We did buy the car it will be ready for pick up tomorrow. We loved our experience and would recommend this dealership in a heart beat. Thanks !!!!!Charles and Kathleen McCullough
kengale
Jan 30, 2012
Barb was OUTSTANDING !! She knew the proucts,was patient, was very helpful in suggesting/reviewing alternatives, and had a pleasant personality. I felt I was being "helped" - not "sold to".In essence,She is a consummate PRO.
mochajack
Jan 27, 2012
michael kelly was very helpful and friendly and the price was great. we look at a lots car and trucks .and this was the one my son like .there stand buy what there sell . i'm very happy with them and i would recommendthis dealership.to all my frends .and i have all ready did that thanks.
surfmo12
Jan 27, 2012
Barbara was friendly, knew the details on the van & worked to get us the best deal. She went out of her way to listen to what we wanted as well as how we wanted to do things from the first contact from us. She did not try to "control" us. In contrast,our experience at another dealership in Vero Beach (Hyundai) was such that we refused to ever do business with them again. Barbara attitude was greatly appreciated, as well as the attitude of the manager of the Melbourne dealership and the finance manager.Bottom line; we felt at ease and it was a good experience all the way through it.One more thing - we had called her about one van and explained that we wanted to see it and test drive it. She went a step further and not only got that van ready for us to test drive, but brought up another one and got that one ready for us to test drive. As it happens, we ended up buying the second one, not the one we called about. We will definately tell people about the dealership and Barbara!
dcpersse
Jan 21, 2012
Working with Chris was a total pleasure. We first meet him about six weeks ago when we started our searh for a new car. We told him we where trying three different cars and would like him to keep in touch with us which he did. When we decided that the Dodge Journey was going to be our first choice I called Chris. He was on vacation but took the time to call back anyway. I told him to call me when he returned to work and we would get togeather.We got with him on Friday,Joe Kelly did an apprasal and we had our new car in about two hours.I felt Mr. Kelley's offer was very reasonable and did not even counter it.Chris has a great knowledge of his products and company services and I would recommend him and the dealership at anytime. Doug Persse
psm6730
Jan 18, 2012
Great prompt service with a smile. Everyone involved did everything you'd have to do for me to recommend this dealership to others. This is one of the best car buying experiences I've had.
jerryspreston
Jan 16, 2012
This is the third vechicle we purchased from Gator Chrysler, the last two were sold by Richie Infurna, he is a professional, and very accommodating in satisfying his customers, he wants his customers to feel free to contact him after the sale with any questions or possible issues, It was late in the evening on 12/31/11 when we purchased our car, the detailing on the car could have been better, so Richie took it back to re-detail it himself, while we were signing the sales papers, Joe Kelly at that point came out and told my Wife and I to be sure to see him the next time we were in so he could send our car back for another detailing, I will continue to see Richie for any future purchases. In closing these comments my Wife and I want to express our high regard about Stephanie Robaina and her professional and friendliness while explaining and the signing of the sales, title, and registration documents, etc. She made us both feel very comfortable, and answered any questions we had, including explaining the extended warranty options we requested. Thanks Jerry and Marie Preston
kzsmx8
Jan 15, 2012
Excellent experience with an excellent Salesman and Sales Manager. Chuck answered all of our questions and was not pushy or rude. My wife and I both appreciated the level of professionalism displayed at this dealership.
Srw0465
Jan 15, 2012
Went in "looking" for a used small SUV for myself and almost 16 yr old that she was comfortable in, has good gas mileage, and good safety features. Test drove the Jeep, was impressed with the ride, handling, get up and go, overall very nice vehicle. Justin answered every question I asked,and everyone I talked with was very professional and helpful.
Potterm17
Jan 11, 2012
Fast friendly service, fair price. My il change took less than an hour. The receptionist was friendly. The parts department went out of there way to help an elderly lady that had purchased a vehicle many months earlier find a tag office close to her home. Good people at Gator!
tyarde1980
Jan 10, 2012
I was a little displeased with certain things that were wrong with my vehicle right off bat, but after talking with dealership, we were able to have everything resolved. There are still a few minor things to be fixed, such as an oil leak which we can't figure out where, back door latch does not work, and hazard lights now turn on when you open the side doors, but hopefully we will resolve those issues as well. The car aside, everyone at the dealership was very friendly and helpful. In fact we first stopped at the Melbourne dealership because I knew what vehicle I wanted to look at, and it was at the Palm Bay dealership. So Richie Infurna, our salesman, got in his own car and we followed him to Palm Bay. Mileage and price were perfect. Car drives very nice, and my children are happy. Thank you for being understanding. I would do more business with this dealership in the future.
Mary Ann Sinclair
Jan 9, 2012
One of the BEST sales men you have.Mary Ann was very good also. This is the second car we have pursuance for this dealer ship.
kimonacharlie
Jan 7, 2012
I like the way Gator treats me when I come in for an oil change, car problem, etc. I find the waiting area to be very clean as are the restrooms. The staff are friendly and knowledgeable. Great dealership.
anitawinslow
Jan 6, 2012
Gator Chrysler provided us with such great background knowledge in their online advertisement that when we arrived we knew exactly what we wanted. When we arrived Clint was polite and showed us to exactly the vehicles that we had previewed. He helped us to compare a couple of other vehicles and choose the one that was right for us. Our daughter just happened to be sick on the day that we were there and Clint was able to get us in and out in less than two hours. This included a reasonable value on our trade in vehicle. That is a record for us!!! Thank you and Clint for a super experience.!! I love my car!!
goconquest1
Jan 4, 2012
I have bought several vehicles in the past, but in New York. This was the first time in Florida that I bought a vehicle. I was amazed at the friendliness of all staff working that day. They made me feel very comfortable at all times. Any questions, concerns or request were answered and honored. Barbera Scholten was very proffesional and is a excellent car sales lady. For the first time, I did not feel pressured to buy a certain car or to immediatly purchase a car. The car salesmen in New York could learn alot from the staff at Gator's. I would highly recommend people to go to Gator's for there vehicle needs. I looked at many Dealerships online for approx. 2 weeks and found that Gator had the best prices for what I was looking for and they beat any Dodge-Jeep-Chrysler price wise from Orlando, Daytona & Melbourne area. The next time I am looking for a vehicle, I will be going back to Gator Dodge - Jeep - Chrysler and will be looking up Barbera Scholten. Thanks for a great deal and for making me feel so comfortable.
kdelphia
Jan 2, 2012
I am so very happy with my dealings with Chuck Stupp. He was knowledgeable, friendly, helpful, and always accomodating. My husband and I have gone to a number of local dealerships in our new car quest and had bad experiences. We were both a little bitter over the way we were treated (and even with perfect credit). We particulary appreciated the fact that we were able to leave and come back - this was one of the most beneficial aspects of both Chuck and Gator (Chuck didn't push for the fast sale, and we didn't want that). We wanted the time to think, and make sure we wanted to do this. Other dealerships insisted we stay, would not let us think about a purchase overnight, and lost our business because of this - we were within an inch of a Prius purchase and did not make it, and this push was the reason why we did not. Chuck was so wonderful - he understood that a purchase involved our spending money, understood we needed time to consider the purchase and left us alone to make our decision. Please promote this approach with all of your employees. Your business will benefit.The purchase went like clockwork, Maryanne was wonderful too. We liked the sales manager, and everybody was great! I will recommend this business to everyone I know (and I do know a lot of influential people).
snowht5
Jan 2, 2012
Bill was friendly and helpful without being pushy or overbearing. He is a terrific guy. The car practically sold itself. No one made me feel pressured.
Beauty2012
Jan 1, 2012
Chuck was very nice and accommodating; not pushy or overly aggressive.Sacrificed holiday time to assist me in my search for a good used vehicle.Marilyn; obviously very good as Finance Manager. Took her time to explainalmost everything. Overall: a friendly, warm atmosphere; unlike what I have experienced manyyears back. I have no problem referring others to this dealership at this time.
GianniVM
Jan 1, 2012
Joe was great, I was rather specific with which car I wanted, and he went out of his way to pursue it and get it to the lot for me to purchase. From that point he answered all the questions I had, and offered me fair and honest opinions. I'm looking forward to working with him in the future, and I would definitely recommend the people I know to go there.Now I own the Fiat 500, and I'm loving it.
hazelb
Jan 1, 2012
Chris Hill is an outstanding sales representative, patient at the same time conveying important information about your product and the buying process. I have purchased autos for a lot of years and have encountered many, many male sales people who do not show such respect to female buyers as Chris does. This is a very rare and important attribute and you are lucky to have Chris as one of your sales reps. Stephanie (accounting) is another great person you have, who makes the tedious chore of paperwork seem like a joy. Very knowledgeable and helpful as well.
heymoe
Jan 1, 2012
Buying experience was good but a little lengthy. Jeff was very courteous and professional. We were glad to make his end of the year a good one. We got to the Gator and we were pleased. Further review will be given when our Wrangler has it's hard top installed. We hope that will be as painless as the sale. Thank you guys.
KeithandPattyRodriguez
Dec 31, 2011
I was thoroughly satisfied with my recent purchase at Gator Chrysler. Eddie Otero made the entire experience pleasurable. He was courteous, professional and knowledgeable. From the time Eddie greeted us until we drove off the lot in our new Chrysler, he was the consummate professional. He had a thorough knowledge of the product line and made sure we got all the answers to our questions. I particularly liked that there were no high pressure sales tactics. We worked together with both Eddie Otero and Mike Brown to reach a deal that was fair to both us and the dealer. Once we purchased the car, Eddie took the time to go over the entire car and explained how everything worked. I will recommend Gator Chrysler, and particularly Eddie Otero, to all my car buying friends.
jda1a
Dec 28, 2011
The Service visit to purchase and install UCONNECT on my wife's Sebring convertible was awesome as always. Roger IS THE BEST in an industry not known for being helpful or trustworthy.
LORILEE811
Dec 27, 2011
We started out being very pleased with everyone at the dealership, there friendliness and willing to help and Chuck especially went out of his way to make us happy. He took us around several times looking and test driving a few different cars we were interested in but could not make up our mind my husband has terminal cancer and wanted something he called it for his bucket list. Chuck did this for hours out in the rain and he was more then patient and very understanding. We paid cash for a 2004 Jaguar XK. We wanted an extended warranty and was told the same dealership would not give us one on the Jaguar but Chuck said he did not know why, but we can go to Ford and purchase one so we were content with that. That is where the happiness ended with the dealership. We went the very next day to Ford to purchase an extended warranty we met with Mike in Finance who also spent alot of time with us making phone calls only for us to find out no one will issue a warranty on the XK model. We now feel we were totally mislead and had we knew this information before being sent on a run around we would have purchased another car instead of the XL,like I said there were also two others we were considering. We should have realized something wasn't right when the car dealer we purchased it from wouldn't give us one to purchase,and when we kept getting a lower price on the XK but not as low on the others.We now have a very bitter taste in our mouth due to this and we are stuck with a car we are very leary of and may have to start all over again at another dealership trading in the XK for a car we can get an extended warranty on. The last question asked was would we recommend this dealership, well we honestly don't know but if we did we would have to tell them of our experience and tell them proceed with caution.
Skurlma
Dec 27, 2011
I just purchased a 2012 Jeep Grand Cherokee from Gator and was very satisfied with the overall purchase experience. Clint Bowmen was my salesmen and is a very thorough and competent individual and took the time to go over all the details of the purchase. He is also very knowledgeable about the vehicle and explained everything I needed to know about my new Jeep before driving it off the lot which was very helpful. Before buying my vehicle, I did a lot of research about the Jeep and was also considering a RAM truck. Clints overall knowledge about both vehicles and answers to my questions helped me make the right decision for my needs. I would highly recommend Clint to anyone interested in buying a vehicle from Gator.
minicooperssucks
Dec 26, 2011
Awesome experience!! Chris didn't pressure us to buy and immediately gave us the keys without us asking for them. He had the car cleaned immediately and we were able to do all the documentation with kids in tow. Excellent car buying experience!
pf8698
Dec 26, 2011
Hello GATOR! I'm very please with my 2008, Nissan 350 Z. Chuck Stupp who was my salesperson was very courteous, helpful and highly professional. He made my new (used) car purchase painless. I would highly recommend him to all my friends and family. Thanks for everything!Scott Clrk
birchdc
Dec 24, 2011
Excellent experience. Employees were friendly, courteous, and professional. No time wasting, confusing, misleading talk sometimes seen in the past with some other dealers. Thank you.
chrislbelow
Dec 24, 2011
Michael and steve were very profesinal and did their best to make me happy with the sales experiance. It wasen't stressfull like at some dealerships.
gerryb5
Dec 24, 2011
I came looking for a certain auto and was shown a couple that would fit my choice.I had an appointment at a Cheverlot dealer in Cocoa who also had what I was looking for.I was not satisfied with the one in Cocoa so I called Mike and told him I was on my way back.I purchased a vehicle from you a while back and was not satisfied with it so I told Mike he could help make up for that.Mike was very helpful and knowledgeable.It was a very good experience working with him and those at Gator.
Zully Linscott
Dec 21, 2011
George Millirons was very kind and friendly. He explain everything so clear and easy to understand, specially with me that don't know anyrthing about cars. I trusted him; I trusted that he was telling me the truth about the car, and not just saying anything to try to sell me the car. He was not pushy at all. This would have had me runnig faster than a rabbit. George took his time with me. I am so happy that George worked with me yesterday.
Kevin Graham
Dec 20, 2011
forgot salesman's name but was slim, short hair and young. manager was nice, truck is super...chose it over a ford F159...the people who washed the vehicle ought to look for new jobs.... detailing on the vehicle was not what I qould expect.
Augy4527
Dec 20, 2011
Was treated with the utmost courtesy and respect. Mike & Chris made me feel like I was a part of their GATOR Family. Was very impressed with the quality of the 2011 Chrysler 200 I purchased and the professional staff including Finance Director, Stephanie Robaina. Many folks have told me that they just hate going to buy a vehicle because of all the hassles they get at dealerships. Well, this is the 4th vehicle I have had the pleasure of buying from GATOR dealerships and every time I felt very good about the transaction, the personal service, and the car I received.As the phrase goes, "YOU GOTTA GET TO GATOR!"
redrooster
Dec 19, 2011
The price was exceptional and the staff was very friendly and always helpful. Chris continued to follow up after our initial meeting to try and meet our needs. The full tank and gas and the detailing of the vehicle was top notch. The business manager provided the best finance rate and saved us much money. Great job by the entire staff of the dealership.
nuklhdnole
Dec 16, 2011
The people and companies who are great at what they do are those that are prepared for what they do. My salesman (Chris) told me a story that he thought I would laugh at. He told me that on his days off, he studies and learns how to do his job better. That's admirable, Chris, not funny. I went to the dealership, said what I want, and he went to the lot and got it. He heard exactly what kind of car I was looking for, knew my budget, and worked very hard to make it happen. I am a third time customer with Gator (not counting service), and I have never had a bad experience (including service). Instead, Gator Chrysler, worked together as a team to earn my loyalty, trust, and respect. I don't know what they are putting in the coffee down there, but their team is prepared, and from a car buying perspective, they are great at what they do. My only disappointment is that I have a Gator logo on 2 of my cars now, and I am a die-hard Florida State Seminole from a family with generations of FSU alumni. I am a little shamed about that.
daguglia
Dec 16, 2011
Eric did a great job! He was very knowledgeable & understood exactly the type of vehicle I was looking for. Would recommend him to anyone looking for a new vehicle.
grannyvan
Dec 16, 2011
My husband & I had phone conversations and e-mails with Barbara for two days prior to meeting her. She was very friendly, yet professional. She has an excellent knowledge about the vehicles we had interest in. She was always very quick to respond to our inquiries and never made us feel like we were a bother. Although we have been Gator customers since 2008 we did shop other dealerships comparing availability and pricing. We decided to stay with Gator because of all the people we spoke with we felt Barbara was the most knowlegable about the product, and honest, and the only one who made us feel that when we arrived we would see what we were interested in and the pricing would be as stated and not a bait and switch. After the sale she spent a lot of time to teach me about the vehicle. Stephanie was also friendly, yet professional, explained things well and able to answer all my questions. We are very pleased with the vehicle and service we received. Merry Christmas to all ..... Richard & Carol Reynolds
Teddy O'Grady
Dec 14, 2011
We were greeted by Bill Kaye who immediately understood what we were looking for and introduced us to a Chrysler Town and Country van. He was very friendly and the only complaint we have was that the book for use and care was not in the glove compartment of the 2010 Town and Country that we purchased.
barnabas1969
Dec 9, 2011
SHAME ON ME. I DIDN'T NOTICE WHEN THEY SWITCHED THE NUMBERS ON THE PAPER WORK. I GOT SCREWED.My experience started out very well. They didn't bother me while I was looking at cars. Steve Mazer, the sales guy, was very nice. He let me test drive four different models before I decided which one I wanted. I decided on a 2011 Chrysler 200, Touring edition. It is December. I usually buy a new car in November or December because the new year model has come out and there are usually very good rebates on the previous year models... and I usually buy at invoice price, minus the rebates and incentives.He told me up front that they had $3500 in dealer cash on the vehicle I wanted. This is unusual... they don't usually tell you about "dealer cash". They have to tell you about factory rebates, but "dealer cash" is money they get on the back end from the factory. They can keep it if they want to.So, the MSRP on the car was $22,590. He started by telling me that MSRP minus the dealer cash was $19,090. That sounded ok, but I wanted to go home and research the invoice price on the car. I found that the invoice was $21,720, according to KBB.com. So, subtracting the $3500 dealer cash leaves $18,220.I called Steve back and offered him invoice less dealer cash ($18,220). After some complaining, he agreed to that price. Then, we discussed my trade. It was a 2005 Saturn VUE with almost 200,000 miles on it. According to KBB, it was retailed at $3500 and trade value of $1500. I asked for the trade value of $1500. Steve offered me $500. I told him I would call him back later with a decision.I then posted the car for sale on Craig's List for $1500. I immediately started getting hits for the car. Many, many people were interested in my old car.So, I called Steve back and told him that I was going to sell my car myself. He told me that he would give me the $1500 for my trade if I came in today. To me, this meant that we were going to do the deal at the previously agreed-upon price of $18,220 and he was going to give me $1500 for my trade.I went to the dealership. He had the car ready to go. We signed papers. I had brought a piece of paper on which I had written the numbers for two different cars. I mistakenly compared the numbers on the contract with the wrong car on my piece of paper, so I did not realize that he had switched the numbers on the contract. After getting home and having some time to think about it, I realized that he had actually sold me the car for $19,590 ($500 MORE than his first offer!!!)So, he got $19,590 PLUS the $3500 dealer cash... totaling $23,090 ($500 ABOVE MSRP!!!). There was a $500 factory rebate also, which brought my total cost down to $19,090.Basically, I paid $1370 more for the car than we had agreed on the phone.I received an e-mail from the Business Development Manager asking me to leave a positive review on the dealerrater.com website. I replied, explaining my problem and asking if there is anything they can do about it.I just got off the phone with their sales manager (I didn't catch his name). He tried to convince me that they paid me $1000 more for my trade than it was worth... and that I got a $500 rebate, so that the dealer really only got $18,090 for the car ($19,590 minus the $1000 over-allowance for my trade and minus the $500 factory rebate). That is total BS!!! They got $19,590 PLUS the $3500 dealer cash. The $500 rebate came off my bottom line, so I got that... but he was trying to tell me that the dealership didn't really make that money... as if the dealership is paying the $3500! The FACTORY pays that money to the dealership, not the other way around.Now, the sales guy is sending me text messages. He says he's confused. Unreal.
jgwoodel
Dec 9, 2011
Richie was incredible. He went out of his way to help us. Mike, don't remember his last name, but he was very helpful as well. We would highly recommend this dealership to anyone interested in purchasing a new vehicle.
shellgirl73
Dec 9, 2011
Gator Jeep and my salesman, Clin Bowen, not only met my expectations but far exceeded them. Clint was very patient with me (I had a hard time choosing), was friendly, and I did not feel any pressure to buy any certain vehicle; he assured me at every step that he only wanted me to be happy with my purchase. I am elated that Gator was able to keep my payment where I wanted it to be (especially with a brand new Jeep!) and add in additional bumper-to-bumper warranty, which leaves me feeling relieved that I will be covered if ANYTHING goes wrong while I own the vehicle. Gator Jeep will definitely have my business in the future and I will recommend (and already have) them to all my friends! Good job Gator!
solo1492
Dec 9, 2011
Just stopped to look and Chuck was excellent! He was efficient and quick to get us information on a couple different trucks we were looking at. And of course keys so we could test drive it! Very accommodating and we drove away with a great truck! Thanks to Chuck Stupp and Gator!
rplumb2
Dec 7, 2011
This new car salesman Chuck Stupp was a pleasure to deal with & he made our new car purchase experience a pleasure, and our deal was fair.
C. Cramer
Dec 7, 2011
The serviced was at the NASA location. I have been dealing with Gator for many years now. They go out of the way to be helpful.i appreciate the integrity of the personnel.
gotoff
Dec 5, 2011
Evryone was friendly and helpful without being pushy. Eddie was a great listener and did not try to to change our minds. He did point out useful options and facts about our proposed vehicle. Stephanie was pleasant and effficient and we went through the whole process quickly and without a hitch- yet she took the time to be sure we understood what we were signing. Eddie also spent time to show us to show us the convenient features of the dealership for service and warranty work. We were very pleased with the dealership and would definately recommend Gator to anyone.
dmtme4fun
Dec 4, 2011
George Millirons was our saleperson and he went above and beyond to help make this car buying experience a good one for us especially since we had a bad experience in March of this year when we bought a car at another dealership. We will return to Gator the next time we want to buy a car because of this experience we had. Thanks George!
lkb
Dec 4, 2011
Debbie went above and beyond to help me get my car. She made it happen. Because of her, the usual ordeal of buying a car was a pleasant experience! What a blessing she was/is!
tucker69
Dec 3, 2011
I've needed work performed on my 2001 Chrysler LHS and have used Gator before. Mike Deitch is great to work with, will recommend what needs to be and should be done, he doesn't "force" the need for the work and stongly advises on the basis of safety and performance the repairs that you should consider being performed. My experience with this dealer and Mike are very positive and as an old "motorhead" I am not easy to convince when it comes to mechanical repairs. I agree with him on the fixing of the immediate, those things that are likely to fail and any item of safety as immediate repairs and the quality of the shop work on my vehicle has been top notch.I recommend this dealer for service work - and Mike Deitch. I've purchased vehicles from Gator and other dealers. Gator has been 4 square with me and my family on the two new Challenger's and one used Cadillac purchased here over the last two plus years.Quality organization with quality people - give them a try.
nancy hebert
Dec 2, 2011
Mike Kelly was very congenial and he made us feel like we had known him a long time. He knows the business, and we trusted him completely. We feel he is one of the best salespersons we have ever encountered, no high pressure, etc. It was a real pleasure doing business with him.Nancy and David Hebert
dougclown
Dec 2, 2011
When I called for an appointment to bring my Suzuki SX-4 in for an oil change and a few other services, I was greated by Fred Sicilia on the phone who is always very cheerful and friendly, and, most of all, helpful. Today Daniel Smith took the car when I arrived and he too was cordial and very helpful. The only (minor) criticism I have about todays visit was that a salesman came into the waiting room and wanted to interest me in buying another car. Not very high pressure but uncomfortable for me as I have/had no intention of buying another car at this time. In the future, when I decide to buy another new car, it will probably be another Suzuki and probably from Gator.
Doug-e-Fresh
Nov 30, 2011
Debbie Patton went above and beyond from the get-go. I just moved to Melbourne from Germany for my new Air Force assignment. After I contacted her and I told her I was interested in some cars I had seen, but had no transportation, she actually managed to pick me up at my lodging, let me do some test drives, gave me so great personal and professional insight into pluses and minuses in some different SUV's on the market, and helped me make the right decision on purchasing the right vehicle. Once that choice was made, she walked me through the rest of the process, getting me into the car and driving away with my new car in minimal time. I was grinning from ear to ear! Awesome experience all around! Please pass on my sincere gratitude for an outstanding, very professional, and very pleasant car buying experience!
LibertySue
Nov 30, 2011
The overall experience was excellent and exceptionally easy. Chris Hill was very knowledgeable. He took the time to explain vehicle systems and features. When it was time to deal, the process was straight forward and wasy.
Alan Evenson
Nov 28, 2011
We had been to many dealers and private parties, My wife was approached by Chris a few days before we came there, She liked him so when we came back we looked for him. I liked him and that always makes things easier. He answered all our questions and was very patient with my wife which is the only way to deal with her. Chris also went out and put gas in the car while we were doing the papers. Carol and I were Ok with the price,We thought it was in line with the product. Overall we are pleased, although we have only had the LaCrosse for 2 days. Sincerely, Alan Evenson
hoelentllc
Nov 27, 2011
Bill was very easy to work with. He knew the cars we looked at very well , and could answer any questions we had . He let us take our time ,and drive all that we wanted. The purchase was hassle free, and went very smooth. We look forward to having a very long relationship with bill and the great team of professionals at Gator Chrysler Dodge Jeep Ram.
jerryspreston
Nov 23, 2011
We first met Richie approximately 6 to 8 weeka ago, he showed and let us test drive several Chrysler 300,s, he worked hard trying to meet the price we wanted, going to Joe K several times, his customer relations and friendlyness was exceptional but we just could'nt get together on an aggreeable price, I told him at that time we would wait awhile on our purchase on a car, but would really try to purchase a car thru him, we were hoping to go back to see him after just a few weeks, but were unable to do so. But this morning we decided to go up to see him, called him on the way up, he said he would meet with us when he finished with the customer he was workig with when we called, upon arrival he was still working with the customer, but made time to get a car ready for a test drive until he finished with the customer. Richie was honest and great to work with. Jerry S. Preston
lfrank89
Nov 23, 2011
I went to Gator to possibly purchase a new vehicle. Since I am a busy mom of 3, and all of which are in car seats, I needed as much cargo room as possible in my budget. Tony was awesome, he showed us exactly what we were looking for and didn't pull the typical salesman routine of trying to push us into buying a car. This is the second vehicle we have purchased from Gator and I WON'T go anywhere else!
lintucker
Nov 23, 2011
we were in the market for a new truck and were going to visit local dealers. After checking the internet and newspaper it appeared as though you had a good inventory of vehicles. After a short time with your salesman Clint bowen we were able to successfully reach a deal and purchased a 2011 dakota pickup. We are looking forward to a long relationship with your dealership.thank youLin Tucker
RVITULLI
Nov 22, 2011
My overall experience with the people and the dealership was a good one and made buying a new car a very fun day. The only negative: the car could have been washed better.....windows were stricked.
COACHEGOR
Nov 22, 2011
All of the above were friendly, patient, and concerned with helping find the right vehicle for me. I am not an easy person to satisfy and have a tendency to confuse others to the point I can be a frustrating customer. The fact that they never put me down or acted like they were in a hurry to get rid of me, says it all. Mike Kelly went above and beyond to help me. His cordial cooperative mannerisms rated highly with me. Charlie, the Manager on Nasa, also went out of his way to help me make my purchase. Mike Fulhall, manager of Gator on US1 also assisted in the sale. Finally, Joe Kelly, even took time to talk to me. I am sold on the Gator family.
chrisgrove23
Nov 21, 2011
I had a great experience and was treated right. Chris never gave up on finding me a vehicle that I liked and he helped me a lot.
belman
Nov 19, 2011
Barbara Scholten was great to work with in purchasing our Wrangler Unlimited. She worked with myself and wife to make sure we review all available Wranglers on the lot. The final offer we made for our Wrangler was very close to what I considered to be a great deal given the options, etc. Overall we both are very impressed with the Dealership and believe we will receive excellent service based on our observations and discussion with Gator employees.
drussell87
Nov 18, 2011
This dealership visit was a great experience. The entire team was very friendly. Michael Kelly went above and beyond to take car of our needs. He was very patient and had a great since of humor to go along with it. This great experience will keep me a Gator customer for life.
jthimm
Nov 17, 2011
Debbie was a great salesperson, friendly and knowledgeable. We like the fact that she really cared about what was the right car for us, and didn't just try to sell us any car. We were surprised and delighted at our car shopping experience. This was our first visit to Gator Palm Bay, and would return in the future.
savageva
Nov 15, 2011
Gator Crysler is my FIRST choice in auto service because of Kendall Wheeler. I feel completely satisfied with each visit since I have 100% trust and confidence that my car will be made more safe, reliable, and enjoyable. Kendall is so trustworthy and competent, in my opinion, that I know he will give me the truth, all options available, and never pressure. His work offers a degree of mechanical mastery that I have not found anywhere else. Thanks again,Virginia Savage
TOM SCHOONOVER
Nov 15, 2011
Chuck spent all day with us and was extremely patient. He treated us as though we were friends and was very kind. We would also like to thank MaryAnn Higgins for worked very hard at getting us the best financing. Both employees went above and beyond. Thanks also to management for working with us on a few corrections we have asked to have done. We greatly appreciate your efforts.
watkinsdww
Nov 15, 2011
We would definitely buy again and recommend your dealership and the salesman Edwin Eddy Otero. My wife and I spent all day visiting dealerships in the Merritt Island-Cocoa-Melbourne-Palm Bay area looking for a used SUV under $10,000 and under 100,000 miles. None of the other dealerships we visited listened to what we were searching for. One dealership took us out on the lot to show us a Ford Taurus car. We laughed at the salesman (I guess he thought it was a SUV). Anyway, when we arrived at Gator, we were met by Eddy. He immediately listened to what we were searching for and led us to the used 2003 Saturn Vue. It met our criteria! We test drove the SUV, came back and closed the deal. My wife and I have bought a few cars in our lifetime and I must say we just experienced one of the best car buying experiences. Thanks Gator and Eddy!
jrebhan06
Nov 14, 2011
Chuck was a wonderful salesman. He put up with me and my husband, which I'm sure was alot. Because we really weren't sure what we wanted. Chuck worked very hard to find a car that fit are budget. I will tell all family and friends to go see Chuck for a great experience on finding a car. Thanks again Chuck
Julybabe
Nov 7, 2011
Being new to the area I was leary on where to go for a used car purchase I could feel good about so I started with the dealers. I was instantly attracted to your website as I liked being able to calculate the monthly pmt online and get pre-approved with your credit appliction online as well.Debbie Patton was the sales agent I was assigned to and she was so friendly and determined to get me a good car. She made the shopping experience fun as we combed the different lots. She wasn't pushy and if she felt a car wasn't a wise choice for me, steered me the other direction until the right thing came along...which it did! Just last evening after dealing with Debbie for a couple weeks and checking your website almost daily, we found the perfect car for me. I had decided after my first meeting with Debbie though that I would buy from her. I was confident of that. I felt good with her on a personal level, as a person first, and salesperson second. I looked around a little bit online at other dealers/independent car lots but I was inclided to wait until Debbie came up with something good. It was such a positive experience all round and Charlie the sales mgr was great in every respect. I felt at home with Gator and will continue to do business with them. In fact, I'm having my daughter look into them right now for a car!
ArniJ
Nov 7, 2011
Being new to the area we had been researching the local auto market for a few days. We had looked at several car lots, when we found a interesting vehicle for sale by your company through in the internet. I called to verify that it was still available. From the first conversation to the last greeting it was pleasure to do business with Debbie. Her informative and attentive manner was the reason we ended up buying from Gator.
aarnovitz
Nov 6, 2011
Mr. Otero answered all of our questions and spent as much time with us as needed. We never felt rushed or pressured. If I felt pressure I would have walked out and we would not have made a purchase, let alone buying two vehicles the same day.Mr. Otero is definitely focused on quality and customer service. Will I come back to when it is time to buy another vehicle? Yes.
deetop3
Nov 4, 2011
I received a recall on the convertible top on my Crossfire. I called Gator Chrysler and told them so. We scheduled an appt to bring the car in. When I arrived I was greeted by Roger MacCardle. He looked at my letter and we went to his computer where he reviewed my information with me. He then escorted me to the cashier and she printed my receipt. Roger told me an order for my top would be sent that day and I would be contacted for an appt to replace my top as soon as it had been received. I got a call from Gator Chrysler, I cannot remember the lady's name, I'm sorry, she was very nice and accomadating to my schedule. We made an appt for a few days later. The day before the appt I received a friendly reminder call. I arrived at the dealership and was again greeted by Roger MacCardle. We signed the car in and he told me they would call me when the work was finished. I received the call a few hours later. When I arrived Roger again greeted me and as we walked into the cashier's office he explained to me about the new top and that I should let it sit in the sun for a few hours and let it get stretched out and seeded. It had been folded up in a box for quite awhile and it needed to breathe and stretch and I was not to put it up and down for a few days. He asked if I had any questions. He wished me well and thanked me for my time and business. Roger is a great guy. This is not the first time I have dealt with him. When I first bought my car a year ago from across the state I took the car in to "someplace else" that I thought would be cheaper to have it gone over and checked out from top to bottom. It turned out this other place was not at all familiar with the vehicle and created an unnecessary and potentially very expensive problem. I called Gator Chrysler and explained my problem and they had me bring the car in immediately. They went over the car and fixed the problem, explained everything to me and the cost was much cheaper than I would have expected from a dealership. Roger was very understanding, patient and helpful. He always seems happy to be there and to help me out.My car is now ONLY serviced by Gator Chrysler.Thanks to all of you for your friendliness, time and patience, knowledge and fine work! If you have to have the work done - get it done right the first time - fair and affordably at Gator Chrysler.
carole burke
Nov 3, 2011
All the people were helpful and very nice. Chuck seemed to have a lot of knowedge and was very helpful to us without being pushy.I will return for my next car.
tlpulliam
Nov 2, 2011
Barbara was great to work with. She went out of her way to find the truck I wanted even though it was at another dealership on the other coast of Florida. This is my fifth van or truck at this dealership. I am a loyal customer and have always had a good buying experience with this organization. Great job to the Gator team. All were friendly and extremely professional with no high pressure tactics. I felt that I was working with friends at all levels of the transaction. Jim Kelly jr. was also great to work with.Great Job!T. Larry Pulliam
mobill228
Nov 2, 2011
Your dealership now has another loyal customer thanks to Tommy White and Steve. Unfortunately I can't recall Steve's last name. He was the mechanic that worked on my 2010 Chrysler Tow & Country. Tommy went out of his way to insure the comfort of myself and my Daughter and took the time to explain things. He also managed to get the warrantyon my brakes extended. Steve took my vehicle for a test drive, put it on the rack and found out why I was having a "Shimmy" when braking. He found the bolts that hold the Right Front Strut was extremely loose. They showed it to me and in my opinion, it was DANGEROUSLY loose. I would like to thank Gator Chrysler/Dodge for hiring such competent individuals. I know my Daughter and myself are much more at ease driving this vehicle.SincerelyLouie W Goodner Jr
ahowe88
Nov 1, 2011
Michael Kelly was very friendly and very great at customer service. He was very straight up and honest about all of the vehicles he showed me and I ended up getting a very good deal on a car that was great for me and what I was looking for. I enjoyed my time at Gator.
dssealey
Nov 1, 2011
The Product I wanted , very quick and helpful with the purchase. Mr. Chris Rollinger stayed with the process from initial greeting until Drive away and did a great job.Thanks for your help.. dave
Gary A. Moore
Oct 31, 2011
Everyone from the salesman Jeff Whipple to the finance department were very friendly and helpful. Their was no presure and at the last minute request for a front-end alignment, and oil change it was done with no charge and question. Very happy.
lakelotela
Oct 29, 2011
Tony found the car that met our needs in Atlanta. He and his wife drove up there to get it. Maryann the busniss manager was very nice and helpful in finding the best interest rate for us.
jerrya07
Oct 28, 2011
I CAME ME FOR A CONVERTIBLE AND LEFT WITH ONE.THE SALE WAS QUICK BUT THE CLOSING LASTED LONGER THAN I WOULD LIKE AS I AM A TYPE "A" PERSONALITY. I THINK THE SOLUTION WOULD BE IF YOU HAD THE SALESPERSON ENTER THE INFORMATION ON A COMPUTER RATHER THAN WRITING IT ON PAPER. WE JUST BOUGHT A CAR FOR MY WIFE AT SPACE COAST HONDA AND IT SEEMED FASTER.
Coltsplate
Oct 28, 2011
Salesmen were very kind, personable & made transaction painless. The website was a great tool for beginnng information. When arrived easy access to vehicles, great test driving & making bottom line deal was quick. In and out in about 3 hours. Other salesmen around were also friendly. Thank you
Wayne Farmer
Oct 28, 2011
Mike Kelly was very friendly and helpful.He worked to locate a vehicle we could afford due to the fact we were paying by cash and have a limited budget. There were a few issues with the vehicle and he got them addressed. We will pick the van up on Monday, 10/31/11, and should be happy with the work.We would like to thank Mike for working with us.Thanks again, Wayne Farmer
Fnharris
Oct 27, 2011
We came in to look at the Jeep Liberty, really not knowing what we wanted just knowing that the Luxury Sedan I had would no longer work for us as we purchased property in WV. I sold my car hoping that would help me find an SUV, as I am really a car person. After looking at several dealerships and several different types of vehicles including Lexus which is what I had owned for the last 10 years, we decided to check out Jeep as my husband has only owned Dodge Products. From the online site the Liberty looked like it would suit our purposes.We stopped in one day to just look at it, Steve Mazer came out to greet us. From the instant we met him we knew he was not the "typical salesman" that we have dealt with in the past or at other dealerships over the last 2 months, he was genuine and he was fun. We took a test drive, really did not like the Liberty, to me it felt like to far a step down from my Lexus, like it was something more for a young adult and not someone my age. Steve could sense that I was not liking the size or the ride. He took the time to listen to what we wanted/needed. Instead of pushing the Cherokee on us which was the LAST thing we wanted he guided us to the Wrangler. I of course made a face picturing the Wranglers from years ago. He made a point to tell me they weren't like that and I could upgrade them to be really nice. I relented and took a look at them, they were nice, not anything that I had expected. We drove one and Steve explained to us that the 2012's had a new motor in them. We decided to come home do some research online and think about it. Steve was wonderful, unlike any of the other salesmans we had dealt with recebntly, he didn't push us to order now, he didn't call us 6 times to see if we had a decision he simply let us know that the following day was his day off so we could call him on his cel phone and he would make arrangements to come in. We told him no rush we would take the extra day and think on it. Which we did. After researching the vehicle and talking with friends that had Wranglers we decided it was the prefect vehicle for us, as our property is "off road" and we are avid hikers and kayakers. We decided given our lifestyles to go with the Renegade and with what I had been accustomed to ugrading to the black leather and a few extras. We also decided to order my vehicle with the painted hard top and the new 2012 motor after research. We called Steve, he came in a couple of hours early so we could make it work with our work schedule and we ordered the vehicle at a a price we were happy with.When my vehicle arrived Steve called us, he then took the time to explain everything for us and showed us everything on the vehicle. We like to joke with Steve that we came in for a 20k Liberty and he sold us a 41k 4 door Jeep Wrangler Renegade, but in truth, he took the time to listen and sold us the vehicle we needed. Without Steve we would have never looked at the Wrangler even though we had looked at the Hummer at another dealer. Because of Steve's wonderful personality and non-pushy tactics he got our business. In the end it was no big decision for us because we didn't feel pressured by him and we felt he was the only salesman that actually listened to our lifestyles and what we needed and not what he makes the biggest commission on.In our opinion if you have a Salesman of the Year Contest....Steve Mazer should win. Not because he sells more than anyone else, or earns more money than anyone else but because he CARES, he listens and he looks out for what is best for you. You leave the dealership liking your salesman, referring him to friends and feeling like you actually bought what you needed at a price that was fair. He never played any games or acted under handed, which is a first for us. Should we find ourselves in need of another Dodge product (which my husband is already wanting a Jeep of his own) we would ONLY be willing to deal with Steve.Thank you for taking the time to read my letter, and THANK YOU for hiring someone that isn't the typical "sleazy sales man"!
blueeyiz
Oct 26, 2011
Everything at the dealership was good no problems the salespeople were very helpful and we purchased a new vehicle and we will find out how good the service dept is!!!!!
Lyle Keeling
Oct 26, 2011
We were greeted warmly by Jeff in the parking lot and directed to an open parking space. Wow! He was genuinely interested in helping us and asked questions appropriate to finding just the right car for my mother. The staff people we worked with were extremely professional. We would deal with Gator again and recommend them to all of our friends and relatives. Thank you for such a positive experience!
julsnbrie
Oct 25, 2011
Chuck Stupp and Gator are amazing. They are patient and do what ever it takes to get the deal closed, at the best interest of the customer. They listen and focus on what the customer is looking for and don't push to close the deal. I could not be happier with the purchase I made. Thank you Chuck and thank you Gator for helping my family grow in more ways than one.Julie Davis
doreann
Oct 25, 2011
the peole where very help and friedly. I dont have 25 words to tell why. good good good good good good good good and have a great day
hamlinpatti
Oct 25, 2011
I stopped coming to the dealership because;It was very, and still is very far from my house, I also thought the prices/labor costs ere outrageous,it also took a very long time to have service preformed which resulted in dragging a friend from south palm bay or renting a car(added expense)to get home, and then returning later. My experience on Wednesday was nothing like it had EVER been. Mike knew I had to be at my childs' bus stop be 4:00. ( I did try to get an earlier appt due to this) MIke had me out of there in 1 HOUR! He also noticed a rear brake light was out and replaced this at no cost. (this was also because he knew I was going to Gainesville to see my son at college!) Mike went the extra mile, which you just don't find these days, and because of this , I will make the long trip to come to the dealer for future service. I also was pleasantly surprised that your prices beat local repair shops(yes, I called around). Thank you Mike Deitch for taking such good care of this customer!
cheechone
Oct 24, 2011
Mr Eddie O Did a fantanic jod selling this Vehicle. Very polite, helpful, knew his product well. Promised what he would do and did it. Would recommend him and Gator Chrysler Dealership.
jimpay
Oct 22, 2011
Richie Infurna was very helpful and friendly over multiple visits and several phone calls.He spent a lot of time with me. If I were coming back soon for another possible purchase, I would ask for Richie.Ms Rolbaina in the business office was also very friendly and proficient. She patiently explained all the paperwork to my wife and me.The process of purchasing a car is not one that I relish but this one went very well. We have purchased from Gator previously.Thanks
longhorns83
Oct 21, 2011
I had previously purchased all my families vehicles at "Sunshine Dodge" because of the good friendly service, so I thought I would give Gator a try. I was very pleased with the whole purchasing process. Mr. Kay was extremely friendly and knowledgeable about the vehicle and made the buying process very easy. Definitely pleased!!
mbehlok
Oct 21, 2011
Roger has always been great, professional and very helpful. I just went in because the tires seemed to be wearing quickly and he had the dealer perform an alignment on the car (Under Warranty). They also replaced the Camber bolts so that the job would be 100% correct.Never had any issues with the dealer, Roger or anyone else in the service department.Keep up the good work!
rotorman
Oct 21, 2011
Eric was knowledgable about the Durango for being so new to the dealership and what he didn't know he found the answers. His personal touch made it nice doing business with.
eyearicks11
Oct 21, 2011
Jessica was nice and the service was fast. Well worth the money. I will return to and recommmend Gator Dodge to everyone. Thank you very much!
paulshields
Oct 20, 2011
when i entered the parking lot and got out of my vehicle i was approached buy salesman chuck stupp. he introduced himself and asked if he could help me. i instantly felt that he was very experienced and very easy to talk to .he took that fear out of me, about buying a car and getting shafted. he was not pushy at all, we talked a few minutes and then he told me that he would take care of me. i told him what i was looking for and what i wanted for a payment we went from there, he came in on his dey off and we made the transaction. his quality of working with customers is great. he is very friendly and i felt good the whole prosess. i thought the price was fair and i am very satisfied. thanks to chuck stupp i will recomend gator to anyone looking for a vehicle. gator and chuck get an a plus.
Jlemaster
Oct 19, 2011
Would recommentd Gador Chrysler. I was not under any pressure from Chris and I found him helpfuly in answering all of my questions. Looked at 3 different models before selecting the Ram 1500. He let me drive all three and didn't push anyone model over another. I came back a day after the sale to see if I could make a change in the order. I knew the order wasn't pocessed yet and wanted to upgrade the radio. Was kinda expecting push back because the deal was already signed. But was very happy to find both Chris and Stephanie willing to help me. Chris in helping me select the correct radio to meat my neads, and Stephanie was willing to redo the paperwork like it was not a big deal. Nice custmer service. Thank you.
kdeleon9453
Oct 15, 2011
I was extremly pleased in working with Eddie Otero. His quality of work is outstanding. I was blown away by his honesty. Eddie definitely went the extra mile and more to satisfy me. He was very knowledgable and very professional. Eddie made all the effort in understanding exactly what I needed and wanted in a car, and for me that was the most important. Gator was the very 1st place I went to and after going to over 10 other dealerships I came right back to Eddie! I could not find anything remotely close to the deal I got with him!!! I would go back to Gator in a heart beat because it was a great pleasure working with him. I am absolutely satisfied with my 2009 Nissan Pathfinder.
rnation
Oct 14, 2011
I initially came to Gator for routine maintenance on my 2010 Dodge 2500 Ram. I had been VERY unhappy with it because of the hopping/vibration of the rear axle. It was a 4 Wheel Drive vehicle but I could not take it into the sand because of the massive vibration that it made when the wheels started spinning. Faced with this, I was looking at new vehicles when Eddie O approached me and introduced me to the 2012 Power Wagon. He was very knowledgable of the vehicle and it's many attributes. Friendly and very personnable are other very good adjectives that I can use for him. Long story short, I bought the Power Wagon and have been very happy with it both on and off road. A GGGGRRRREEEAAATTT VEHICLE.
jpmerrittiii
Oct 13, 2011
Just came in for an oil change. I was greeted quickly by Jessica. She told me the service would take approx 30 minutes and she would come for me, as soon as, it was finished. Short time later, Jessica came to me as she told me the service was completed.
jman1949
Oct 12, 2011
Service person was courteous, knowledgeable and answered my questions and arranged for the needed service to be completed. Service was very timely and I assume completed correctly.
mamashark
Oct 12, 2011
This is our 4th car from Gator. We love the service we get. Tom is so nice and friendly. Maryanne also goes out of her way to get us set up in our new ride. What a great team! Thanks guys!
Beach Dawg
Oct 12, 2011
The service experiance was flawless. From the drop off to pick up by your curtesy Vechicle dealing with Gator was great. Everyone I had contact with made me feel like a valued customer.
F5MANN
Oct 11, 2011
This dealership goes the extra mile to keep involved in your vehicle. Since purchasing my RAM 7 months ago, I have had my vehicle service by the GATOR only. My service advisor Roger MacCardle is always friendly, and remarkably verifies each of my concerns after my RAM leavs the shop, and prior to being returned to me. You gotta get to GATOR!
Mike Burgess
Oct 9, 2011
The salesman, Joe Zayak, was a pleasure to work with. He listened to my requirements and showed me used cars that fit those descriptions without trying to push me into buying a car from him. We developed a relationship of trust and honesty and in the end, sold me a nice, clean used vehicle. He had to endure a great number of test drives but he was patient and accomodating through the whole process. I really appreciate the relaxed, no pressure atmosphere of buying a used car from Joe. I got a better feeling from buying a used car off a dealerships lot and Gator does a nice job inspecting the used cars and detailing them. They were also honest and fair in their pricing...you do not need to haggle for a better price.
Diane Armstrong
Oct 8, 2011
I will always regard the dealership top notch becauseof the help and sensitivity I was shown when my husbend died and I needed to travel with the Dodge Magnum from Florida to the Washington, DC metro area Simply put I showed up to have the car looked over so that we could leave the same day. I explained that I didn't have an appointment but the service person (Gary) simply expressed his sympathy and took the car back right away. The service I received far exceeded my expectations.
Beachat109
Oct 7, 2011
Purchased a new Jeep Patriot from Gator Jeep, salesman was Tom O'Neill. He was very friendly, patient and professional. He made it a pleasant experience. After typical negotiations, I felt that I received a good deal. The finance manager, Stephanie, was also pleasant and efficient. Overall a very satisfactory experience. I will definetly recommend Gator & Tom to friends.
jillsand1
Oct 7, 2011
I love this dealership.. From when you drive up I work with Mike usually but today was Ron. They are always so nice.. Terry the one who puts paper on floor is always happy.. And Debbie the cashier is a great pleasure This dealership is always so quick.. never had to wait long.. I would buy a car here due to them being so nice. Place is always clean.. restrooms and lounge area.. great.. My only request is for a bigger TV.. Honda and Ford have bigger...But I def give this place a thumbs up!!!thanks
ljansen
Oct 7, 2011
It was a sheer delight to pull up to your service area and be instantly met by a smiling lady who seemed so enthusiastic about her job. I have never experienced this before!
sdavis81
Oct 6, 2011
Micheal Kelly is a great and very helpful agent. We went to the dealership to find our 2nd car. Mr. Mike Kelly showed us the car we were looking for, and showed us simialr ones there with different upgrades. He answered all our questions and there was NO pressure what so-ever. He made car shopping fun and stress-free. He worked with us and got us in a better car than we expected to get. The service did not stop there. He showed all the added feaures on the newer car, and took care and is still taking care of all our customer service needs. He did not leave my husband and I out of the loop and kept us posted when they were looking for financing. They did not give up and now we have our own 06 Tucson.Thank you Micheal Kelly.
ttyndall
Oct 4, 2011
I want anyone considering buying from Gator Chrysler to allow them the opportunity to show their level of service and commitment. I just bought a used Dodge Charger and the experience was great. There was no high pressure seeling from the salesman I worked with, Richie Inferna, he was low key and helped me buy what I wanted. I also bought my wife's car a couple years ago from Richie with the same experience. Anyone considering a new or used car needs to check his service out.
roosa1973
Oct 3, 2011
Debbie Patton was VERY helpful....she went out of her way to make sure that the transaction went smoothly. It was a cash deal but she made sure that all the t's were crossed and all the I's were dotted. Debbie (in my opinion) is a jewel, and a great representative for Gator Auto....My experience with the financing department was also smooth. Overall I would recommend this dealership to my friends and family. I will also come back when I am ready for another automobile.
danschwinn
Oct 2, 2011
Salesman Bill Kaye was helpful through my process deciding whether to buy a Jeep off the lot or to order one, and 2011 vs. 2012. He got answers to all of my many very detailed questions and I now feel like I got exactly what I wanted. The dealership offered a reasonable price without haggling. It was about as good a new car purchase experience as one can have.
cangueira
Sep 30, 2011
Very pleased with Eddie & service. I had no intentions on buying a CAR ON THE SPOT THAT SUNDAY Morning...but this is the best purchase I have ever made. I am very good about keeping my vehicles well maintained through my dealership service dept & look forward to a great relationship with Gator Automotive.Thank you. Cathy Angueira
mbehlok
Sep 30, 2011
Worked directly with Baraba and Mike Brown. Experience was great and Barbara was truely a "no pressure" sales person. As a matter of fact even though I ended up with the 2011 Challenger R/T, Barbara was really trying to get me to look at th eV6 model so that I could save $6000. I did not mind except that car did not have all of the features that I was looking for. I really like the way the R/T drove and Barbara, Mike Brown and Joe Kelly were able to get it into my price range.I will always go back to Gator, this is the 3rd vehicle I purchased through you guys and never had any issues at all.Keep up the great work!
rick.young
Sep 27, 2011
My fiance and I were involved in a car accident in mid August that left us just devistated. After trying for several weeks to find a truck to replace the totaledone we found George. He was very patient with us and listened to what we could afford and wanted. George also got Raymond a topper for the truck at your other location. It was very nice to find a dealer that would take care of us in our time of need. He also encourged us to used his dealership if we needed any parts or service. For the last 12 years or so we've been using Maroone down south so its great to know a dealer up here that will take care of us and our college daughter. I cannot put into words how kind and knowledgable George was at our time of tradgty. I will advise anyone I know who's looking for a car or truck to use Gator they know their stuff and you get the facts as well as a good deal!Sincerely,Linda Osborne &Raymond Young
Corona22
Sep 26, 2011
This dealership has VERY deceptive newspaper ads. After I arrived for the test drive they said the ad price was with $3,000 cash or trade! I spoke to the manager and he was quite arrogant. I refused to deal with them and walked out. Be very careful with these guys!
patricks2
Sep 25, 2011
Barbara and Stephanie where great they went above and beyond great dealership made this a very pleasant experiance, all the staff are pleasantThanksSusan
Surferjeff
Sep 23, 2011
Originally I had drove to palm bay to buy a civic sI from another independent dealer who had already set up price payment information and was ready to roll after driving all the way from orlando to pick up the car. much to my disappointment the car had been in an accident even though the carfax was clean I do auto collision for a living and even an amateur could have spotted the deffects with this car.very annoyed about the situation I had remembered seeing a red one at gator suzuki dodge dealership which had 1 incident report that showed but figured since I drove all the way over there I would take a look at it joe kazak the salesmen was patient in giving me directions to the dealership as I live in orlando and had no clue where I was upon arriving joe took me to the car where I inspected it very closely and found that what ever repair was done had been performed correctly when a bodyman can't figure out where the work was done you know it was done right for those who may read this don't go to small second rate hole in the wall shops in hopes to to of pocketing insurance money and getting the car fixed still file the claim and pay the deductible its not worth the money you might save.anyways I absolutely loved the car from the moment I saw out and how went to work for me to get the deal done the owner of the dealership appraised my cat and have me a very fair price along with an extremely low price on your unit allowed me to get the car I wanted at an even lower price than the first dealership I was suppose to deal with joe and maryann started after hours to help get me done so I could drive my new cat home and I couldn't be happier with my new car and the service showed to me by the folks at gator suzuki dodge.thanks to all that helped in getting me done.jeff
Hwy12
Jul 14, 2011
Had the worst experience ever here. The price listed on the internet was $18995, but when I got there, they told me it was $22,995. They also low balled me on my trade, offering $1500 less than nada and kbb good trade in. What a bunch of crooks. I will never go to this dealership again. They were very unprofessional.
Jojooper
Jun 25, 2011
Bought a Patriot from Barbara. Had a great experience. She was very friendly and not pushy at all. I drove 70 miles to purchase my Jeep from her. I highly recommend this dealership. Ask for Barbara!Thanks,Jojo
kenster
May 30, 2011
I started looking for my new 2011 Grand Cherokee at my local dealership in Vero Beach, but they were giving me the run around and could not produce the vehicle I wanted. Barbara not only got the car I wanted but worked out a much better deal for me. She was very friendly and easy to work with, not like the pushy "blow hard" at the other place. She got all the accessories I wanted and had the car preped, ready and waiting when I got there. I had to drive out of my way to make the deal, but it was well worth the drive. I would recommend Barbara and Gator Automotive to everyone.
jonolbrych
Feb 18, 2011
I would like to start off by saying that I am extremely happy with my recent purchase of a 2011 Dodge Ram 1500 Outdoorsman model. I had been browsing the internet and even going to my local dealership in Orlando, Florida to test drive the new 2011s. I was not having any luck. I had even begged other dealerships in my area to appraise my trade in (2001 Dodge Ram 1500 4x4) and answer a few small questions. It seemed as if they were all about getting me into their dealerships or in some cases not responding to my emails. This last week (February 10, 2011) when I came across the internet sales department at Gator Chrysler Dodge Barbara was right there with me from the very beginning. All of my questions were answered and she was there to greet me a few days later in person when my schedule allowed me to make the trip to Melbourne. Upon arrival the dealership was clean and very professional. I was not bombarded by new recruits (salesmen that just did their two week sales class in tacky suits and ties). This atmosphere was relaxed and laid back. It is more for your hard working man or woman who doesnt want the BS; they just want to buy a new truck! After an excellent walk through of any inventory that I may have not been aware of I went for a very relaxed test drive along the water in the Ram that I had been looking for online. It was exactly what I was looking for and the price was around my price range.Once back I went over a few discounts and rebates that I did not have to ask for. One of these was a Military discount that Barbara remembered that I had mentioned my Service in the US Marine Corps. After a little bit of negotiating and running some numbers that I couldnt believe that they were still looking to get me a lower price I settled with the exact monthly payment I was looking to close on. Final Thoughts: I give Gator Chrysler Dodge 11 out of 10, 5 stars, how ever you want to put it! They had excellent service. The overall atmosphere was pleasant and professional. All of the employees, managers, salespeople were helpful along the way. There was no pressure to make a purchase unlike the large dealerships in Orlando where I had looked previously. I felt like a friend more than a customer. I would recommend Gator to anyone on the market for a vehicle. I drove the extra 75 miles and would do it again if I could.
cudas
Feb 17, 2011
We just purchased a 2011 Jeep Wrangler Black Ops Edition from Barbara Scholten at Gator Chrysler Jeep Dodge; as we started to search for this specific vehicle we found various dealers ready to help us. They were all being pushy, aggressive, and were charging an outrageous addendum. We were a bit frustrated and discouraged, but we began to call around. Barbara answered our e-mails right away and was on the phone with us the next day. Throughout the process she was friendly, helpful and only a phone call away. At no time did she make us feel uncomfortable, in fact it was like she had been our friend for years. We were so happy that we found the car and a great salesperson that we drove three hours to Melbourne to pick up the vehicle. I recommend Gator to everyone, but make sure you visit Barbara Scholten, she is THE BEST!
pburke7
Jan 22, 2011
Sales rep was plesent and very responsive to my requirements to purchase a used auto. Agent, sales manager, and finance person answered all questions to make this purchase plesent experience. Support after sale was A-plus. I would recomment this dealersip to any friend.
What’s more, Gator Chrysler Dodge Jeep of Melbourne has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Gator Chrysler Dodge Jeep. Check out the listings today to find the right car for yourself. Gator Chrysler Dodge Jeep is definitely the best place to buy used cars online.