Used Cars for Sale at Gay Buick GMC, Inc in Dickinson, TX

pcsc04

May 12, 2016

Monte was very helpful and knowledgeable. He provided excellent customer service. He ensure me that I would not be at the dealership all day. In the past I have spent seven hours + at a dealership. Monte guided me through the process with ease. Thanks Monte!

nursechilds

May 10, 2016

I've always bought my cars from Gay, I mean for 30 years!! Great service Friendly atmosphere! Always willing to meet the needs I have. Love the follow up!!

MICHAEL GREENER

May 7, 2016

Awesome Byron took great care of me.I got a great deal a 2013 GMC SIERRA 1500 4X4 SLT I Love this trucklooks brand new im still trying to figure out how to work all of the options on this truck it has so many. Thanks again

Michael G.

May 6, 2016

Awesome Byron took great care of me. I got a great deal a 2013 GMC SIERRA 1500 4X4 SLT I Love this truck looks brand new im still trying to figure out how to work all of the options on this truck it has so many. Thanks again

bubbawal

May 3, 2016

Family owned..It shows...From sales to the most expedited finance paper work I have ever seen. I was in and out in 30 mins with the keys in hand. Impressed!!Thanks Eddie and Clint.

jack w smith

May 3, 2016

I like my new truck and my sales man Richard helped me get the deal I needed to buy the truck thanks for the help

jack

May 2, 2016

I bought my new truck here this is the fourth vehicle I bought here my sales man Richard did a good job

VERY Disappointed

May 1, 2016

I emailed Gay Buick that I was interested in one of their past-year, new vehicles. The sales person emailed me back with a quote that was $1400 higher than what was already listed on the internet! When I informed him of the internet price, he dropped the quote down to the internet price. When I informed him that there was at least a $2500 difference (increase) in his quote and a competing dealership's quote (taking into account the differences between the vehicles), he told me that he couldn't lose that much money and was not that desperate. The $2500 was 8% of the MSRP of $30,000. He wouldn't drop the price a penny. I informed him that I was going to go with the competitor's vehicle even though I liked his better, due to the large price discrepancy. Six weeks later, he dropped the price $2000. So much for not being that desperate!

TRU-lly satisfied

Apr 23, 2016

I came into the dealership and came out a very satisfied person. I had a 2011 GMC in mint condition and I only went to browse the new 2016 models, yea right!!! I came out with a 2016 GMC crew cab fully loaded very satisfied. I am very happy and can't believe the great service I received at the facility. Can't wait for another purchase in the future.

TRU-lly Satisfied

Apr 23, 2016

I came into the dealership and came out a very satisfied person. I had a 2011 GMC in mint condition and I only went to browse the new 2016 models, yea right!!! I came out with a 2016 GMC crew cab fully loaded very satisfied. I am very happy and can't believe the great service I received at the facility. Can't wait for another purchase in the future.

Nicole acton

Apr 13, 2016

I can't say enough good things about Gay GMC. In 2012 I bought my 2012 Acadia, everyone was so helpful. When I returned 3 years later, they remembered me and I recognized most of them. It felt like family. They helped me find my new 2016 Acadia, which I LOVE! I'll be returning for years to come. Thanks Guys!

Kelley Woods

Apr 11, 2016

I was looking for a new truck for work, had already been run around by another dealer. Contacted them for a test drive, with no or little intention of purchase. They made me feel at ease and right at home with the truck and service. Stephen Dormett went out of his way to find what I needed at the price I needed. I've used them in the past for Service on my other vehicle and they are a great group of guys also. All around good dealership to work with, I'll go back in a few months for another vehicle. Thank you guys for your service.

mmnicholson

Apr 11, 2016

great dealer,service great buy a dealership I would highly buy here again

cimoakie

Apr 11, 2016

Everyone was attentive and responsive until my son signed the paperwork. We noticed a problem with the brakes prior to leaving the dealership and pointed it out to one of the sales managers that was helping us. He claimed it was because the truck had been sitting on the lot. (we found out later the truck had only been on the lot a week). We questioned this again and he assured me that because the vehicle was checked under their certified pre-owned program that there wasn't anything wrong with the brakes. WRONG!We have been told by a reputable mechanic that the rotors are warped, and of course now being told this isn't covered by the wonderful certification program. On top of that, one of the tires had a 3 inch nail in it and a quarter size chunk of rubber missing. This could only be seen when under the truck looking at the inside of the tire. The used car sales manager claimed I\we did the damage, even though we brought the truck back to him the next day demanding they replace the unsafe tire. He was very unprofessional to the point of being rude - even walked away saying he wasn't going to stand outside while we were kicking and screaming. The only thing that was a positive about this situation was that Mr. Billy Moore got involved when the used car manager asked his opinion about the tire. Mr. Moore said that the tire very well could have been that way when we left the lot and suggested that they simply replace the tire with one of similar condition. Mr. Moore actually took over the situation and assured the tire was replaced and that our issues were addressed. The used car sale manager needs to take some lessons in customer care from Mr. Moore.We have called and emailed the dealership and no responses. My son works out of town so we couldn't return to the dealership after finding out about the brakes, but we will be there as soon as he gets back home.I am very disappointed in how things changed after my son's name was on the contract. Now no ones wants to deal with the problems - BUYER BEWARELeigh Ann Adams

Graham

Apr 9, 2016

Amy did a great job was a reap good experience thru the whole process.had no issues was introduced to gm and to the service dept.

Kwoods07

Apr 8, 2016

Outstanding group of people, going above and beyond to please your needs. Very informative and friendly, know their business very well. Thank you very much!

cottontop

Apr 4, 2016

I have bought other cars and trucks from Gay Family Auto. Kevin Lardie, and Billy Paultz are the best in the car business to work with on buying a new car or truck. They had to locate a truck for me. Billy drove a long ways to bring my new truck back to the dealership. Derek Joiner was also very helpful in locating my truck. The delivery instructions of the truck with all of the options and features was great! Billy did a super job explaining how everything worked. I have a co worker that is looking for a new truck, and he is going to call Billy soon to help him.

Lalvarez

Mar 31, 2016

Great customer service thanks Monte Campbell and the rest of the team at Gay Buick GMS. I would definitely recommend this dealership if you are looking for a vehicle.

Richardapirtle

Mar 21, 2016

Thanks to Larry and the finance guys at Gay got me in and out in the perfect truck I couldn't be happier with my purchase and the way I was treated!

Tykyryre09

Mar 19, 2016

Both me and my son got new vehicles. Stacy Evans worked hard to make the deals like we wanted!!! 2 very satisfied car owners!!! Thank you Stacy and Gay Buick GMC

Dave Hubbard

Mar 17, 2016

Went into look at the 2016 GMC Sierra Denali HD before going to have a look at the Ford SD. After talking with Nino and driving the GMC HD and getting what I felt was a good and fair deal, I never made it to the Ford dealer. Picked up the truck the next day and have really been impressed. The Duramax is a dream. Good follow up service and installation of the bed cover also.

Dave

Mar 17, 2016

Went into look at the 2016 GMC Sierra Denali HD before going to have a look at the Ford SD. After talking with Nino and driving the GMC HD and getting what I felt was a good and fair deal, I never made it to the Ford dealer. Picked up the truck the next day and have really been impressed. The Duramax is a dream. Good follow up service and installation of the bed cover also.

DBo Brown

Mar 11, 2016

The experience I received at this dealership was awesome. The staff was very professional and the sale person knew exactly what I wanted. I would recommend this dealership to anyone who is shopping for a vehicle at this time. The saleperson Stephen Domment is a terrific person and made sure that the deal went through properly. Very satisfied customerD Brown

klmajor21

Mar 10, 2016

This was my 2nd time using their service department. Just as the first time, it went flawlessly. They got me a loaner to drive, kept me updated almost each day with the progress and it was complete in a few days. I will definitely be back.

Ernie12

Mar 6, 2016

Had a recall on 2008 Enclave. Drove into service bay. Saw 2 advisors in office, one on phone and other on computer, neither made eye contact. Gentleman walking through saw me and waved at me to come in. Directed me to advisor on pc. Felt like one should have acknowledged me when I drove up.They took care of the recall service in a timely manner.

NicNik

Mar 1, 2016

I am pleased with the purchasing of my used Buick & also the servicing of the vehicle a couple months later. They were friendly & job got done. thank you Gay Family Auto

NicNik

Mar 1, 2016

I was happy to get to make an appoint and get my problems resolved on my Buick.... I feel things were done in a timely manner & I enjoyed driving the loaner vehicle they supplied. thank you Gay Family

NicNik

Feb 29, 2016

I am happy I bought a used Buick with a warranty. Love my Buick

Warren

Feb 29, 2016

Nino took care of me. Was in and out in a flash. All of the paperwork was ready when I got there.

ronnell

Feb 29, 2016

Was an easy transaction. In and out in no time. They had all the paperwork ready when I got there. Nino did a great job. Would send my friends there.

TroyJackson85

Feb 29, 2016

I went into the dealership as a college student looking to buy my first car, this was the best dealership I've been to hands down. The dealers were eager to help me and once I found the car that I liked we worked out a deal and I drove off in my new car.

klmajor

Feb 27, 2016

They were quick to assess my needs and put me in a loaner until my vehicle was ready. Service was fast and friendly and they do the job right the first time. I'll be back and will definitely refer them.

Coronas911

Feb 26, 2016

Third truck in 6 years and still love everything about Gay Family Auto. Monty is there for even the smallest of questions and he is knowledgeable about the trucks he sells. Finance keeps me covered from bumper to bumper for my high mileage lifestyle and the service department is always fast and courteous. Keep up the good work!~

Coronas911

Feb 26, 2016

I have now bought three trucks from Gay Family GMC and have never regretted a single one. Monty has always made sure that the trucks will match my lifestyle with his great knowledge and the financing department has always made sure that I am covered for my high mileage traveling that I do. I would recommend them to anyone and already have to all of my friends. Friendly, knowledgeable and out of this world customer service!

chuck

Feb 25, 2016

everything about the purchase of the truck was very good from the salesman to finance. they went over the whole process in a very detailed way. as for me was very helpful.

Smitty

Feb 23, 2016

Hassle free experience. Stephen was great to work with and very professional and in formative. He went out of his way to help us find the car we want.

Minor29

Feb 14, 2016

They have the best costumer service, everyone is very attentive and made sure we were ok during our visit. I bought a Denali terrian and love it so much.

Pjk 2016canyon

Feb 9, 2016

We had a great experience with Amy Rivera. She was very helpful in getting the right price and right trade in price. Would definitely recommend her.

Denali16

Feb 8, 2016

I made a number of visits to dealership and each time it was great. No hassles and friendly staff. I would purchase other vehicles here in the future.

Earl Davis

Feb 7, 2016

I have purchased at least 6 different vehicles from Gay Family Auto in the last 5 years and the process and time required to get the deal done has improved each and every time. My Sales rep. Monty Campbell is a great person to deal with, he's very knowledgeable and an easy person to work with. Their finance department has the newest technology to work with and getting the deal finalized is quick and easy.

GDCRAVER

Feb 5, 2016

Good and friendly service. The sales persons were friendly and helpful. Sales persons Giovanni and Brad were very helpful in locating the vehicle of our choice.

maxima12

Feb 5, 2016

Had a great experience, had never bought from them but would definitely return in the future. Stephen Dommert was very helpful and patient during the whole process.

MLR

Jan 29, 2016

I purchased a GMC from this dealer. The salesman Danny Hill was very good and helped and answered question no problem. Had a service and recall and the service rep JLa was very informative on things I was trying to get done. They handled the recall very professional for me with a loaner truck while it was being done.

baker empire

Jan 28, 2016

Our salesman, Richard Laws, was very professional, answered all of our questions and made our truck buying experience a real pleasure! I would recommend him and Gay dealership to any of my friends!

Harlon

Jan 25, 2016

Very professional and satisfying experience. I have purchased more than one vehicle here. Byron was very professional and on time!

harlon114

Jan 25, 2016

I have purchased a few new vehicles now from GAY Family Auto. Each time they have been very professional and I left satisfied. The service department is great also. I purchased my last 2 trucks from Byron and this time he remembered exactly what I liked and the transaction was done quickly and my experience once again was very pleasant.

bran1

Jan 18, 2016

I had a great experience. Mark Neal was very helpful. I took my car in on a Thursda. It wasn't suppose to be done until Friday. It was completed that same Thursday and ready for pickup.

Josephine Floridia

Jan 15, 2016

Brought in my 2012 GMC Terrain and John took good care of us regarding the maintenance of the vehicle. Heather (I believe that is her name) was the girl who took care of getting a loaner car for me. Everything was easy.

AVilla

Jan 7, 2016

Very quick and friendly. I liked that they have a kid friendly facility too.

Avilla6193

Jan 7, 2016

I would really have a hard time buying from someone else. This is our second auto we buy here and they are always quick, friendly, and hassle free! Kudos to our salesman Ricardo!!

CandJHoldren

Jan 7, 2016

My husband and I have purchased our 5th vehicle from Gay Family Auto. Three or four of them from our sales man Richard Laws. We were lucky enough to experience the new technology they have acquired when making a purchase. Signing the papers on our new truck was a breeze. Thank you Gay Family Auto and Richard Laws for the hassle free car buying experience.

Lisa

Jan 7, 2016

This is our second vehicle purchase from Monte at Gay Family Auto. It was a pleasant experience the first time so we decided to go back. Monte was very helpful and found me the car I was looking for. I would highly recommend stopping by Gay first and finding Monte! Its the way car buying should be!!!

SandyM

Jan 6, 2016

This is the first time I enjoyed buying a car. I was extremely pleased with the salesman, the hassle free buying process and the price of the vehicle. I will definitely go back.

Henry

Jan 6, 2016

Overall it continues to the best place I can find to buy cars and trucks. Customer service is great at Gay Family Auto. The staff is very helpful & friendly . I'm so glad I made the decision to purchase my eighth vehicle. Kevin and Monty made the purchase a good experience.

SandyM

Jan 6, 2016

This is the first time I actually enjoyed buying a car. It was hassle free and stress free! I will definitely be back for my next purchase!

Miggy

Jan 2, 2016

Geovanny provided us with excellent customer service and made sure we got the best deal. I've been waiting for awhile to get a truck and Gay Family Auto finally made it happen for us.

Okema

Jan 1, 2016

Customer service is great at Gay Family Auto. The staff is very helpful & friendly .I'm so glad I made the decision to purchase my first SUV with this dealership.

LadyZ

Dec 31, 2015

Wonderful experience everyone was friendly, very professional, extremely helpful answering our question and concerns.

LadyZ

Dec 31, 2015

Monte Campbell was our sales person and we were very pleased with his friendly, professional manner. He was very patient answering all question and concerns.

nelly

Dec 31, 2015

Gay Buick was a great dealership where i bought my truck 1 month ago. it was a fast and easy process! will recommend to anyone!

J Alvarado

Dec 29, 2015

They did everything in their power to get me what I wanted and inform me with what I needed to know. Very nice people

Donald

Dec 23, 2015

I drove from Houston to Dickinson and received the best deal on my 2015 GMC Sierra the atmosphere was very pleasant and relaxing enviroment. Don

Jackie

Dec 23, 2015

Amy was amazing. The buying process was easy and everyone involved was knowledgeable!!

Jackie

Dec 22, 2015

Amy was extremely patient, knowledgeable and friendly. enjoyed working with her

LDiPette

Dec 22, 2015

I love that you can schedule an appointment and request a loaner car while your service is being done. I do not have to worry about not being able to get to work and do every day activities while my car needs to be serviced. Would recommend.

Jackie

Dec 22, 2015

Amy was extremely knowledable and patient answering all questions. Very good experienceoverall. Took time to explain all options in financing and the features.of the car.Enjoying my new car

Ldipette

Dec 22, 2015

I love that you can schedule an appointment and request a loaner car while your service is being done. I do not have to worry about not being able to get to work and do every day activities while my car needs to be serviced. Would recommend.

MLR

Dec 21, 2015

Danny Hill did what he said and that means a lot to someone buying a vehicle. Had patience with me and the wife. Thanks Danny

SandyM

Dec 19, 2015

This has been the best buying experience I have had, I'll definitely be back!

Current customer

Dec 18, 2015

They were very attentive and handled our visit with great professionalism.

nursechilds

Dec 18, 2015

Great Dealership!! Treats you like Family!! Great Service! Will always Buy my vehicles from Gay Buick GMC. Thank you for all the years of top service!

Tiger Bait

Dec 18, 2015

It was a delight working with Steve Dommert and Mike (F & I Manager). They made the experience enjoyable. I would not hesitate to purchase another vehicle from Gay Pontiac.

david bales

Dec 15, 2015

Monte Campbell was a very helpful salesman got me a good price on my new canyon.

davidb

Dec 15, 2015

I got a very good deal on my new canyon . I will be going back if I need a new truck again. very helpful sales people.

david

Dec 15, 2015

Monte Campbell was a great sales person he helped me get the best deal on my new truck . I will go back if I need a new truck.

Happy Customer. CA

Dec 14, 2015

My husband and I got great service. Brad Davis was helpful and friendly. He show us the exact truck we were looking for. Answered our questions. Not pushy. Thank you.

Grammys2016

Dec 11, 2015

Not only did we buy our Arcadia from Gay Buick GMC; but we feel we made a friend, with our Sale Representative- Rick Alvarado. Thank you.

Jason Starks

Dec 10, 2015

Excellent customer service. I was offered everything I wanted and needed. Very fast and smooth transaction.

jasonstarks22

Dec 9, 2015

I purchased a 2015 GMC 1500 Sierra 6.2l 4x4. Perfect truck and was taken care of excellently from everyone at the dealership. Thank you Gay Family Auto

TerriF5858

Dec 9, 2015

Knowledgeable sales staff who made sure all my questions were answered. Relatively fast and easy process and service after the sale also first rate. Will definitely be a return customer.

James Hefner

Dec 7, 2015

I would highly recommend this dealership. We have bought all of our vehicles here for 20 years

Evelynlna

Dec 5, 2015

Great customer service. Made the process of buying a new vehicle for me and my husband very easy. Thank you Gay Buick Gmc. I love my new car.

Brandon32Hunk

Nov 27, 2015

The staff of Gay Buick GMC made the process easy and now I'm the proud owner of a new GMC Sierra, one badass truck. The customer service is excellent, the follow up customer service is excellent. I recommend everyone looking for a new vehicle to stop by Gay Buick GMC!

RoxanneS

Nov 25, 2015

I have never had an issue in the last year with staff, service. Always done in a timely manor.

7774play

Nov 24, 2015

I took my 2015 GMC Denali into the GMC shop for warranty work. Everything went great with no problems. Thanks

amberjbalderas

Nov 18, 2015

We started in the new car lot, and the salesman recommended we take a look at a few slightly used ones. This turned out to be perfect for my husband and I! They let us go at our own pace and ask a ton of questions. This was our first time buying from a dealership, and we feel great about it! I know that when we are ready to get a truck in a few years, we will be checking out Gay Buick GMC first!

Rick Alvarado

Nov 17, 2015

I had a Great service experience. They cleaned my vehicle after the service. I was impressed by the professionalism.

Skoctar

Nov 10, 2015

Excellent work! Fast service! Grateful for the respectful people working there!!!!

Tas1017

Nov 2, 2015

My family has been buying cars throughout the last 40 years and The Gay Buick (formerly Pontiac) has been nothing but wonderful to us. They are the best dealership I have ever dealt with

Brafford

Oct 26, 2015

We had been to two other dealerships before we went to Gay. Amy, our sales person, was very knowledgeable and helpful throughout our visit. We got a better price on our trade in and a better price on the truck my husband wanted. Everyone we met was very nice. We are so happy we visited Gay Buick GMC.

Kevin

Oct 26, 2015

Great Servie, flexible hours(Yes, Saturdays too!), and outstanding professionalism. We would highly recommend for Gay Buick GMC for car servicing. We were in and out in only a few hours early Saturday morning.

Kevin K

Oct 23, 2015

Great service center; very professional, always fair priceing and they'll tell you what its going to cost and how long it will take. Love the flexible service hours, especially the Saturday work hours.

triciaht128

Oct 23, 2015

I was having trouble at another Dealership getting the payments we wanted. We called Monte at GMC and within 2 Hours he had the payments we wanted and we got our vehicle the same day! Great experience and definitely recommended

kellystillatmsn.com

Oct 16, 2015

Bryon took good care of us in the purchase of our new Yukon. He made the transaction very efficient while taking the time to explain all the features in our new vehicle. No need to look anywhere else! Gay Family Auto is a great group.

Nana2

Oct 12, 2015

Billy Paultz made our car buying experience very positive. We do appreciate him for that! We would definitely ask for him again and again and again.

DADufresne

Oct 11, 2015

I have bought several different GMC Sierras over the last 15 years, not because of poor quality but because of new features that are being added on every model revision, and every single one has been from Gay GMC. They take the time to make sure that you are happy with the vehicle, and explain every single feature within the cabin, and even if you find something new, you are always able to contact them and they take the time to explain something in detail. Never felt more like family than when I buy from Marie Gay and Gay GMC.

Darryl2015

Oct 9, 2015

Thank you gay family kis dickinson,texas what a awesome experince in the purchase of my 2015 kia soul. The sales team was great Amber and Daniel assited me with such professionlism my wife was soooooo elated thanks guys

Bayreders

Oct 6, 2015

Great service! Recall on my Saturn went smoothly and it was fast!

CustomerHappy999

Oct 6, 2015

It's been a long time since I purchased a vehicle. It is AMAZING how professional and easy Byron Schirmbeck and his team made it. I LOVED the experience! It was AWESOME. I can't say it enough.

Pleased Purchaser

Oct 5, 2015

Gay Family Auto is a great place to buy a car. Every person we dealt with was friendly, helpful, and interested in us and our needs. Got a wonderful car as a result of straightforward salesmanship and an excellent deal.

Cschiefen

Sep 27, 2015

Go see Billy, no pressure to buy anything. Not everyday do you get to buy a vehicle from a 15yr NBA vet.

Mrs.Adams123

Sep 24, 2015

I absolutely love my GMC Terrain. I love how it handles the road. It gives my kids space to move around. It is luxury on the road.

my1sttime

Sep 23, 2015

I walked into the dealership with a male relative because I didnt want to be taken advantage of but my salesmen made the process smooth and easy. He spoke to me and not to my family member. This was extremely important to me, because this was the first purchase I made officially on my own.

Willie jones4293

Sep 21, 2015

I brought in my 2014 GMC Yukon Denali for repair in the service was very great I was able to get everything repaired in a timely manner with no issues, J'la Zora was very helpful

Laura5

Sep 18, 2015

They were so good! They helped us understand every step and help us a lot on becoming owners of our vehicle! We were very pleased! In love with everything! I will recommend more people to shop for vehicles at the agency.

TBrown

Sep 16, 2015

The Service Department is great and has always been friendly and knowledgeable about my car and any questions I have. They are very good about helping in any way and being courteous to all the people waiting or that come through the door.

TresaM31

Sep 14, 2015

I had a really great experience with this dealer. I took my car in to be serviced and I received the best customer service. The staff was informative and willing to go the extra mile. I received my car back in no time. I will definitely be returning for any other service issues I have.

Kkil107002

Sep 14, 2015

Mark was my service rep. He is a good guy and very puts when I called to inquire about the status of the vehicle. Gave me a nice loaner truck to drive which was appreciated. Second time the transmission had to be redone in less than a year. Took a bit longer to repair however glad it's fixed

Cowboys2015

Sep 13, 2015

Great experience. Monte is a great salesman. My second vehicle purchase from him. He's honest and takes the time to answer any and all questions

awesome experience

Sep 13, 2015

Very honest salesman experience with Monte. Very fast process but he did not rush just to make a sale and move on. He answered every question I had and even added his own advise. I have bought two vehicles from him and plan on buying another from him. Along with his honesty and experience made my decision to come back to this dealership. Another awesome part of the deciding factor buying a vehicle from here was there service dept. is really great to work with. Mark has treated every oil change the same way with quickness and knows time is important to me. Phone call follow up is a nice personal touch from there too.

Ronald Covert

Sep 12, 2015

Very helpful staff and courteous. It was a pleasure to work with them. They answered all my questions and I would buy from them again.

Rusty has a new truck

Sep 12, 2015

I had a very pleasant experience buying my new truck. The staff was helpful and courteous. I will do business with again. Stephen and Tomas were both very professional.

Patsy

Sep 3, 2015

Outstanding customer service! My salesman was Billy Paultz, a retired Spurs player. He answered everyone of my ridiculous questions very patiently. The whole atmosphere was very family-oriented. I would highly recommend this dealer to anyone!

Patsy

Sep 3, 2015

I bought a new 2015 GMC Terrain from Billy Paultz. Outstanding customer service and wonderful family atmosphere at the dealership. Billy Paultz is a ROCKSTAR!

Justin

Sep 1, 2015

Great buying experience, easy to work with. I would recommend this dealership to others for new car purchase.

justinv

Sep 1, 2015

Great buying experience, easy to work with! I would recommend to others. facility was very nice and clean, made it very comfortable to be in.

Mike Robinson

Aug 30, 2015

Great Customer Service!!!! Only thing negative I have to say is, the mechanics needs to be a little more careful when inside someone's vehicle. They sometimes leave oil & Grease everywhere. Other than that, I recommend this company especially if you are a new car buyer!!!!

NCarrillo

Aug 28, 2015

Purchased my vehicle last November and bring it in to the service department for routine oil changes. Staff is great about getting me same-day appointments and calling when ready for pickup!

aperezjr7

Aug 22, 2015

I was able to find exactly what I was looking for through the Gay GMC web site. Nino contacted me the next day and I was in and out in a couple of hours. I highly recommend this dealership. Oh, forgot to mention the benefit of the service department. They guarantee a loaner vehicle; which is rare in my experience.APerezJr

Valerie

Aug 19, 2015

All the staff in the service department are super friendly! I had an appointment to get my oil changed, my truck was taken back right on time and it was completed in a timely manor :)

Rhonda

Jul 20, 2015

Feels like dealing with friends. Honest deals and no hype! The service department (John, and Billy Moore are my go to guys for questions and repairs. I dont shop anywhere else for my vehicles.

emp2322

Jun 10, 2015

got exactly the deal that i asked for. Everyone worked to accomodate my needs and showed great patience. Thanks for working hard to make it all work

DannyTexas

Jun 9, 2015

I have bought 9 cars in the past 25 years all over Houston and this purchase at Gay GMC is by far the best. I started with an internet query and was met with a quick response and follow-up from a manager. Then, I made an appointment to come by to test drive and I had no wait - I felt like I was a rock-star! I had numbers from various sources on my goal purchase price and trade-in value and I ended up very close to meeting those numbers. The financial paperwork was done with no pressure, and I drive home a short time later with a good purchase.

dogman

May 5, 2015

I will keep this short and to the point. My wife, daughter and myself were blown away by how nice everyone was. Even the people that had nothing to do with the car deal were nice to us. Thank You Gay Family Auto. I will send my family and friends!

Alice

Mar 13, 2015

Gay GMC has very professional and courteous Salesman. Thank you so much Cody Lambeth for all you did. The Service was exceptional, and rest assured we will tell all.

Dahlia

Dec 15, 2013

Ben Waxman was our sales associate. He was very funny, nice, and professional. He made my first car purchase experience a quick breeze and helpful! Totally recommend this business and Ben!!

houstonlatin23

Sep 20, 2013

Gay Family GMC Dickinson, Worst experience ever. Rude arrogant Sales Manager, left the dealership and purchased 2013 GMC Sierra from beck and masten north that same day.

steven kass

Sep 3, 2013

Very detailed and helpful. Quick and easy purchase ask for Marcus in used car sales.

Matt Craig

Aug 23, 2013

The online process was vey easy. The sales representative and sales manager were very good at following up, and the fair price was consistent with cars.com pricing. I was very satisfied

Michelle

Jul 29, 2013

It has been over 30 days since I traded in my vehicle. The vehicle I traded in has still not been paid off. The bank who financed the trade in is getting lots of stories but no check. My call has not been returned.

Jma1

Jul 11, 2013

Brought a Kia Cardenza and experienced great service. The salesman Donnie LeJeune was outstanding. Not to mention love the car. This is our 3rd car purchase from Kia family auto. Was reluctant because the service used to not be very good. Though I must say the service has begun to improve greatly.

Maldy

Mar 10, 2012

I love GMC trucks and these guys have a pretty good selection.

Jlmensch

Jun 30, 2011

Sales personnel not attentive when arrived, elderly salesman not professional, went to get auto to test drive and and he said, we need to hurry as not much gas. We then left and he gave directions and we drive down hwy 45 less than 2 miles and ran out if gas at peak rush hour in a very busy intersection. My husband had to exit the vehicle in 104 degree temp and assist the elderly sales person toPush the vehicle approximately 200 ft to a gas station up an incline while I attempted to navigate a disabled vehicle. I never in my 50 yrs of life have ever run out of gas. The sales person or none of the employees were concerned or apologized, instead they had a conversation about it while we waited wuth no communication about what the salesman was doing. My husband has a bad back and has been in pain since this occurred. Then my offer to purchase a vehicle was declined and I am extremely disappointed and will never recommend this dealership based on their unprofessionalism and lack of concern for the safety of their clients as my husband was placed at risk for harm in that busy intersection. I had unformed the salesman that the auto was low on fuel due to the technological message screen and he did not care. The salesman provided me with another salesmans card and wrote only his first name on it. Furthermore he was only concerned with the fact that HE had never run out of gas before.ThanksJodi Mensch