Used Cars for Sale at Germain Ford of Beavercreek in Beavercreek, OH

Pnijr1956

Nov 22, 2016

I'm sixty years old.With A long list of new and used car purchases.From a long list of dealerships This guy went so far and above the call of duty, just to make it happen Overcoming what I thought to be Insurmountable obstacles.Sales and management treated me with more consideration and respect than blood ever has.

Quarter flipped

Nov 22, 2016

Ryan was very helpful and very professional He goes out of his way to make sure you get The vehicle you want. With no pressure to buy so hats off to Ryan and Germain Ford keep up the good work

Sean Gifford

Nov 22, 2016

I had a great experience purchasing my truck Germain ford. Ryan Hauger went above and beyond to make sure he could get me in my ford. Thanks again for everything Ryan.

Statefarmguy

Nov 22, 2016

I wanted to thank Germaine Ford of Beavercreek for making the purchase of my new F-150 seamless. I especially have to thank Ryan Hauger for going the extra mile to make sure I left with exactly what I wanted. My wife and I have an insurance agency and we even tried to recruit him to work in our agency. Top notch salesman. I will be doing all of my car shopping at Germaine Ford from now on and also sending all of my friends and family to Ryan "BOOMER" Hauger when they are in the market for a vehicle.

Carl Eckert

Nov 21, 2016

Ryan was able to get me into a new car as my old one died and had to be towed in. Thank you so much for getting me out from under that headache, and on to a new chapter.

Jwofford

Nov 21, 2016

Ryan was able to help every step of the way. Did a great job in finding the car we wanted with a good deal. Very friendly and did not pressure us into anything that we did not want. Highly recommended.

Katiebeth

Nov 21, 2016

I just bought a brand new car for the first time, and I couldn't be happier about my experience at Germain Ford! Everyone was very professional and so willing to help with any question I had. John Martin, Ryan Hauger, and Scott Cassidy are the three men that my husband and I were privileged to work with, and I can't say enough good about each one of these amazing people. I have had nothing but a pleasant experience, and I would recommend Germain Ford of Beavercreek any day!

Bob

Nov 20, 2016

Went in Saturday night before closing to look at a new F150 I had seen on line. Drove the truck, then talked price and trade. Their initial offer was close to where I wanted to be. We negotiated for less than 5 minutes and settled on a price. We got out about an hour after closing, and it was a nice experience all around.

Tammy10

Nov 19, 2016

I found this vehicle online after shopping for over 4 months, called the dealership and Tom took the call. Tom was very pleasant, friendly, and knowledgeable. Tom provided me with some very good helpful information. Tom took the time out to go though the sync process with me. I drove from Louisville to Ohio to get this car, and would not hesitate to buy from them in the future. Very Happy Tom took the call !!!!

Clayton1

Nov 16, 2016

I need to let someone know about my experience with Germain Ford of Beavercreek. I had an appointment on November 11th at 7:30am for the works oil change and to get my cooling system flushed and filled with fresh coolant. I attempted to make my appointment online because I recently moved and wanted to update my info. After getting booted off several times 8 decided to call. I called the service department made my appointment and updated my personal info. I took my truck to Germain on Thursday Nov 10th to drop it off so it would be there the next morning for its morning appointment. When I dropped it off the service department explained to me that I needed to update ALL my info with them because they do not run off the same system as the scheduling department....so I had to update yet again. I was told that my truck had the first appointment and that my service technician Nicholas Nock would be giving me a call. I waited on Nov 11th for my call and it never came so about noon I decided to call Nick. I was told he was helping another customer and that he would call me right back...he did not. I continued to wait until about 3:45pm...I was told that they thought my truck was ready and that Nick would call me right back because he was once again helping someone else. Finally at 5:05pm Nick found time to call me just to tell me that my truck had been ready since noon. When I asked why it took so long to contact me Nick told me they didn't have my correct info...when I told him how many times I updated it he had nothing to say. Nick then told me I had less than an hour to get there to get my truck...by this point I could not get a ride in time to get there before they closed and all Nick could say was we open at 8 in the morning and that I could talk to TJ the service department manager and that he would make it ok. When I arrived Nov 12th to finally get my truck Nick greeted me only to tell me he was sorry but TJ wasn't working that day. I told Nick that this kind of service was unacceptable. I turned my wife, brother and mother into Germain customers and this is not the way you treat loyalty. All Nick could say was that he was sorry and that I would hear from TJ on Monday Nov 14th and that he would probably make it right with a free service...I laughed and left. It wasn't until I got home that I noticed they didn't even use my coupons I gave them...why did I think they would? However, the best part of this is that it is Wednesday Nov 16th 5:00pm and I have still not heard from TJ the service department manager. Now that's what I call customer service. Clayton Phillips 937-310-6115...incase you forgot again. Time to find a new dealership

Eric18metro

Nov 16, 2016

I had a great experience with Justin and the rest of the team! They showed me the car the car fax and the rest of what I asked. Overall great experience.

JS

Nov 16, 2016

I was looking for specific qualities in a car. I had shopped around to many other dealerships and felt like I was just another sale to these stereotypical car salesman. My father had purchased a truck from Germain and expressed his satisfaction with the value he received. I called to get some assistance finding what type of car would work for me and my family. D.J. Was very helpful over the phone. My credit isn't the best and I had very minimal options at other dealerships. He had a more options for me to consider. When I went in, I had my guard up, based on my other experiences. D.J. greeted me with guinuine concern to get me something dependable and that met my needs. I have and will continue to refer friends and family to him for their next vehicle purchase. We all know how important a vehicle is to our family's safety and financial structure. At Germain, with D.J., you will feel confident that you are making the right decision.

goodguy61

Nov 15, 2016

When me and my wife went to Germain Ford in Beavercreek we didn't know what to expect. This would be our over 20th car in 38 years and we were not quite sure what we wanted. Once we explained what we wanted to sales rep DJ Yates, he immediately pulled up all the cars close to our price range and we went though them one by one. We were in no hurry to buy that day. DJ knew the cars and SUV's inside and out. Knowledge of vehicle inventory, check. DJ offered us comfort, food, water, and anything else he could think of. Friendliness, check. As he spoke to my wife about the various cars I hurriedly looked up reviews on my phone, making sure the car we chose was one that offered consumer satisfaction. Patience with a stubborn car buyer, check. We test drove the car we liked, haggled about price, of course, and DJ went back and forth quite a few times to make sure we got the deal we wanted. Cared about what WE wanted, check. When we got done with the financing part, we found DJ hard at work cleaning and shining our car. Before we left he answered what seemed like a million questions that a 61 year old man who didn't know about all the electronic gadgets and settings would have. when I came back two days later needing a small repair on a windshield washer issue, DJ was getting ready to go on a weeks vacation. Instead of leaving me there with another sales rep, he sat down with me, listened to my concerns and made sure that I was satisfied with everything before he left the building. He didn't have to do that, but he did. Kudos and double check for going the extra mile. Also, was very impressed with TJ,(no relation to DJ) in the service department. Going the extra mile, check.

Hero1

Nov 15, 2016

When I purchased my car this year, my overall experience at Germain Ford of Beavercreek was a very good one. The best part of the experience was DJ Yates the Sales Ninja. He is a very friendly, affable salesman who was more interested in my getting a good value than he was in selling me a car. I really appreciated his honesty and candor in terms of the quality of the vehicle that he was selling to me and I eventually purchased. Overall, DJ is a good salesman and if I have to buy another car in the near future then I will drop by Germain Ford and look DJ up again.

Linda Motter

Nov 15, 2016

I feel that DJ really listened to me as to what I was looking for in a car. He did not try to sell me anything more than I needed or could use. I love my new car and very much appreciate my experience with DJ and Germain Ford.

Bill & Judy

Nov 14, 2016

DJ worked very hard to get us the vehicle we wanted. He has contacted us several times to make sure everything is good with the vehicle. Appreciate him keeping in touch. Would definitely recommend him to family and friends looking to buy a vehicle.

BeastLee

Nov 8, 2016

DJ is highly Motivated and ready to help you. He went above and beyond to get me into the car I wanted. DJ made positive that both myself and my wife were happy with the vehicle and the finicial set up. I have a Mustang GT Premium and it's an awesome car DJ made this happen for me. I would recommend him for anyone looking to purchase a vehicle

Liz

Nov 8, 2016

DJ Yates went above and beyond to help me find my new car. He knows his stuff. He is a great guy and I have and will continue to recommend him to my friends and family. When it is time for my next car, I will be calling DJ.

Seluttrell

Nov 8, 2016

Sales Ninja DJ Yates did a superb job. The original vehicle I wanted had been sold before I arrived. DJ quickly and effortlessly landed me in another and stayed late to make sure I had a smooth experience. Germain and DJ will be highly recommended and will get my future business.

Zman78

Nov 8, 2016

My experience was one of professionalism that was presented by DJ Yates and I would suggest going through him for anyone's car buying needs!

Justin Slone

Nov 7, 2016

Great deal, great service, great experience. Go see the sales ninja!! Best price around and the process was quick and smooth. Would recommend to anyone.

Kimberly S

Nov 7, 2016

DJ is very professional, honest and hard working. I will definitely go see him again when I need another vehicle! If you need a car....GO see DJ! The Sales Ninja

Lhuff92

Nov 7, 2016

DJ helped my husband and I buy our first car and he made the process very quick and easy. All questions were answered and we didn't have to spend the whole day there. DJ always made sure we were comfortable and on the same page. I would highly recommend both DJ and this dealership.

MIchael89

Nov 7, 2016

Best experience buying a car! Dj understood my needs in a vehicle and provided options and ideas with in those parameters. I will definitely refer people to him to purchase a car.

MrsRiff

Nov 7, 2016

Great, professional experience with DJ Yates. We have purchased 2 vehicles through DJ and will continue to do so! I am always eager to reccomend him to anyone looking to purchase a new or used vehicle!

Rhonda Anderson

Nov 7, 2016

DJ was so much fun to work with when purchasing my Ford Escape. He was so lighthearted and friendly. He took the time to really listen to what we wanted in a vehicle and what are price range was. DJ did not try to push us into anything we didn't feel comfortable with. He told us to take our time reviewing the inventory on hand that he was there to serve my husband any myself, and did not want us to rush into an immediate decision on his behalf. DJ took the time to seek out five different vehicles to ensure we would be pleased with our final decision and brought each one of them out for us to sit in, look at and test drive if we chose to do so. He's a great guy to work with and he is super friendly when he calls or writes to see how things are going with the vehicle. He's got such a great personality and brings a lot of energy to the table.

Th1306

Nov 7, 2016

DJ Yates made my experience very enjoyable. He is friendly and worked hard to find me the best deal on my truck. He is a pleasure to work with. Thanks!

tonywelsh2

Nov 7, 2016

DJ and the staff at Germaine ford did an outstanding job. Very easy and relaxing experience. Trade in was effortless and got a great car. Thanks a bunch

Wayneriehle

Nov 7, 2016

We went in to see Dj (the sales ninja) Yates to purchase a car for our daughter. Dj has a way of making you feel comfortable from the get go. Although we were unable to make a decision at this time our overall experience was second to none. Dj Yates is by far the best sales agent we we have experienced. We will definitely be back for sure. Thanks sales ninja

Yaterl

Nov 7, 2016

We were looking for a new vehicle since our current vehicle was really starting to cost a lot for repairs. D.J. showed some an Explorer and we feel in love with it. It will fit our needs with our vacations and transporting grandkids. So D.J. for all your help.

Ygaston1

Nov 7, 2016

Had such a great experience with Douglas! He was very patient and attentive to what I needed. He made sure that I left out with something that I wanted on my budget. I recommend him to anyone. Very satisfied customer!

Kaitlyn

Nov 3, 2016

I just bought a brand new car for the first time, and I couldn't be happier about my experience at Germain Ford! From the beginning, everyone was very professional and so willing to help with any question I had. John Martin, Ryan Hauger, and Scott Cassidy are the three men that my husband and I were privileged to work with, and I can't say enough good about each one of these amazing people. Every one of my questions were answered (many of them before I even asked!!). I have had nothing but a pleasant experience, and I would recommend Germain Ford of Beavercreek any day!

LauraC

Nov 1, 2016

We appreciated the help we received from Tom Yearns in purchasing a Toyota RAV4. While Tom is new to the dealership, he was helpful and hospitable and it was a very laid-back buying experience, which is what we were hoping for. Dan Baer got us through the paperwork quickly and pleasantly. Everyone we met at the dealership was very nice and welcoming.

paulaL

Oct 28, 2016

Thank you Tom for a GREAT car buying experience! We were just looking for a comfortable SUV in our price range when we stopped by Germain Ford. When talking to Tom, he made several suggestions and without any pushy sales, since they don't work on commission that seemed to make us at ease also. Germain Ford has GREAT respect for the customer and what they really want! Unlike others dealers we have been to, all they want to do is make sale, unconcerned about whether the price or payments fit in you budget. All they knew was trying to contact several lenders and no respect for your credit rating. Never again would be deal with them, now that we have found Tom at Germain! We were very impressed with Tom, he did an awesome job.Tom even made an appointment with us to go over the car after a couple of days after purchase to see if we had questions or concerns. Never in any other vehicle purchases has anyone taken that kind of time or even followed up with a phone call, like Tom has! A special thanks also to Jared -Sales Manager and to Scott - Finance , wonderful working with YOU also!

Completely Satisfied

Oct 23, 2016

We have bought several Ford trucks and SUVs over the years but this by far the best experience we have had. Thanks for working with us and providing such a pleasant buying experience. Kirk was awesome and patient.

Brice Thomas

Oct 18, 2016

I wanted to give a shout out to Marty Cox, Collision Manager for Germain Collision Center of Beavercreek. After having to purchase a very expensive trim piece from Ford for my Mercury Milan, I was already frustrated with the amount of money I was having to spend for this cosmetic (but necessary) repair. After the Germain Ford service staff suggested I take my part over to the collision center for installation, I was able to get scheduled in just a few days. Marty serviced my vehicle in much less time than I expected, and sent me on my way without a charge. Now that's the kind of service that will bring me back in the future, not just repairs to my existing car (which I did not even purchase at Germain) but for when I am ready to buy the next one. Thanks, Marty. You are a WINNER!

J wo

Oct 10, 2016

Thanks Ryan Hauger "Boomer " for helping me purchase my car. Your personality and respect sold me that car. Of course the car was fantastic. Thank you Dan for the financial part of it great job. This is the place to purchase a vehicle.

Kristi and Michael

Oct 9, 2016

Ryan Hanger "Boomer" was a very cool guy to buy a car from! He was professional, honest and very easy to talk to. For that, he gets 5 STARS! =) If you're in the market for a new car, ask for Ryan. You won't be disappointed!

Theresa & Randy Reeder

Oct 4, 2016

Ryan "Boomer" Hauger was phenomenal. He was very accommodating, answered all our questions without hesitation, communicated promptly with us via email, was very genuine and extremely polite.

Timothyawilson

Oct 4, 2016

Thank you DJ , I could not be happier with my experience buying from you I don't know what else to say but Thank you !!!!

Tom Forsyth

Oct 1, 2016

I have purchased several vehicles from Howard Kellner. He is superb at his job. All of the folks at Germain were very helpful. I highly recommend this organization. Thank-you

Krypton- Survivor

Sep 30, 2016

I recently purchased a vehicle from Germain Ford of Beavercreek. I also traded in a vehicle during this purchase. The Sales Team was fantastic. They were not pressuring in anyway. They explained the car buying/ trading in process very clearly. I will definitely go back to and recommend the Sales Team that assisted me. Thank you!

dozen

Sep 28, 2016

Our saleslady, Sarah Carpenter, was so friendly and helpful to us. We thought we knew what car we wanted to buy, but she walked us through a few others and we completely changed our minds. We were so pleased that she directed us to what we really were looking for. We are very happy with our Ford Edge purchase.

Hbubba

Sep 27, 2016

I really liked buying my new truck at Germain Ford. We worked out most of the deal over the phone and email. In doing my due diligence, I found Germain's deal superior to others in the area. When it came to closing the deal, they made the process quick so my wife could back to work quickly. Howard Kellner, Sales Consiltant, worked with me in trading two vehicles on my new one.

Paul M.

Sep 24, 2016

Each time I've visited Germain Ford for vehicle service (approximately 7 times), the service technicians have been very helpful and quite friendly. I've done vehicle maintenance on my own for more than 40 years and really know if something's up before I show. To date only what I expected has been recommended for maintenance, and done with accuracy and professionalism. The cashiers have also been quite friendly and helpful. Keep up the great work folks!

Brenda L.

Sep 22, 2016

Our salesman, Leo Dy, provided excellent service in finding the Ford Escape with the features I wanted. The car was found in Tennessee and Germaine Ford had someone to drive the car from Tennessee to Beavercreek for me. It was exactly the car features I wanted from the exterior color to the tailgate lift. Highly recommend this dealership!

Patricia Marks

Sep 21, 2016

All the personnel that were involved in my purchase experience were top rate. Of particular note are my salesman Dennis, financial person Scott, and sales managers Jared and Mitchell. I will not hesitate to recommend the agency and these people to friends and family.

Lacey Erbaugh

Sep 16, 2016

Out of all the places we went, this was the only place to work with us! We were able to get the vehicle we wanted and for the price we wanted! Would reccomend this dealership to anyone wanting to purchase a vehicle. They were awesome people to work with. We appreciate everything they did for us!!

joyce hanes

Aug 30, 2016

On a whim and a rainy day we stopped into Germain Auto to look at Ford Escapes. We had no real thought of buying as we were sure we could not afford a new car. After telling DJ Yates what we would like ,He said "got one on the lot!! Want to drive it??" Thats all it took!! NO PRESSURE Just courtesy. I said we will take it if we can afford it AGAIN NO PRESSURE He said well --you want to go get some lunch and think it over??? Again thinking of us !! With his efforts we drove off a couple hours later with our new car. DJ made the experience great and we made a new friend that we will always refer our friends too. We experienced nothing but kindness and caring for us and our new car.

Sammiesophie

Aug 24, 2016

We bought our daughter her first car. It was a great expierence. The car was in great shape and it was the best price in town. We didn't feel pressured into the sale. Great environment and the staff and management team are very friendly.

Dannyboy

Aug 10, 2016

We have a 2015 Ford Explorer with 39000 miles on it. That we have had for only 7 mouths and it through a serpentine belt. Call service center it would be a week before we can look at it. Had the vehicle towed to dealer and they called me the next day. Yes sir you need a belt all pulleys are fine. Price $129.00 for a $20.00 belt.I did get them down to $98.00 Not happy go to pick up 2 days later drive off the lot and it is smoking. Pull back in and they say it might be the compressor. So I leave it and they call the next day. It's not the compressor you need a new AC line and a tensioner pulley. Apparently they didn't take it on a test drive after they work on your vehicle. This was under warranty and i was refund $98.00. After talking to a number of people. Not once was I offer a loaner car. I did find out service technicians don't do the test drive. The shuttle people do. This service department needs a lot of work.

Pops

Jul 27, 2016

I was scheduled for a Quick Lane Works Package and was chastised by the Quick Lane Service Writer for being 15 min late to the appt. He stated that others were ahead of me and I could reschedule or he would try to work me in.I am a Ford Motor Company Factory Employee. If anyone was treated in this manner in a factory, a discussion would take place about attitudes and working for Ford.I bought my vehicle at this dealership before it was sold to Germain and was always treated with great respect.I will be taking my business to another Ford Dealer in the Dayton area for service from this point forward.Worst service experience from a Dealership employee I have ever experienced. If he was having a bad day, it is no excuse to verbally display this to a Customer.

Zachary Bryan Ewing

Jul 25, 2016

Came in for a "60,000 mile service package". Didn't check the manual for what the car needed (which is my bad) but ended up with $500 + in service charges. All i needed (according to the manual, after the fact) was an oil change, rotate and balance tires, INSPECT wheels, transmission fluid, brakes, coolant, exhaust, steering, and cabin air filter, as well as perform a multipoint inspection. i thought the service package would actually be only what was needed. How wrong was i. received oil change, balance, allignment, cabin and engine air filter, transmission fluid flush and fill, fuel injector cleansing. MAKE SURE YOU KNOW WHAT YOU NEED, DO NOT TRUST THEM TO DO WHAT IS ON MAINTENANCE SCHEDULE ONLY.

Ahmad

Jul 20, 2016

All the person in the sales team cares more about selling product than the customer service. The followings are the examples:1) They always want to bind you in purchasing something from the very beginning and always push you hard to make decisions quickly that may lead you to make mistakes.2) The sales person did not check the status of the vehicle before handing it over to me and I ended up getting a faulty (new?) car with lots of wind noise in the driver side.3) Sales manager made a vague promise over phone that they can work on a replacement if I visit there without offering any details unless I go there personally. When I went there and spent 3 hrs for nothing, I realized that what they are asking me to give up my purchased car for $5000 less and get another one. The sales manager could have easily mentioned this over phone, which I obviously would have declined.4) The service people took 3 weeks to correct for the wind noise and offered me a loaner to drive in the meantime (thanks for that).5) The dealership (even after I talked with the general manager) did not offer me anything for my bad experience. 6) The only thing that the salesperson cared about was his job, as my detailed review submitted to Ford put his job on the line. I changed my review at the end as I did not wanted someone to loose his job because of me.I hope the dealership improve their performance and offer better customer service in future.

David kibler

Jul 17, 2016

The dealer didn't have one but, they got me one within a few days, it is very fun to drive, don't settle for a normal focus get the ST

Tommy R

Jul 12, 2016

I'm from out California and needed service, ( a very long trip). Friends in Ohio suggested getting new tires for the long haul back home. Ron Crosby was excellent in handling all my needs and the Fusion loved the new shoes. Service dept in all aspects=excellent! Thanks Ron!!!

Jeff

Jun 25, 2016

Found a truck online that looked great. Salesman was nice and helpful, at first. Truck was worse than the pictures let on, though. Lots of scratches and dings that the bright lighting they use gloss over. Kind of deceptive and I think its on purpose. Then I had the sense to climb up and look at the roof. It had been clearly damaged by something either falling on it or scraping it. It wasn't enough to be a deal killer as it didn't affect the sunroof or anything, but it had bare paint and a crease from the middle of the roof to the corner. It was not the near perfect truck they advertised. It could be easy to overlook that from the ground, though, in fairness to them. Doesn't speak well for the supposed inspection they perform. Who knows what else they missed. Truck was mechanically sound and interior was decent. Sales price was top dollar for a truck in great condition. Told salesman I could live with the roof as-is but not for that price (concerned about resale). I made an offer. Salesman countered at a fair price considering the damaged roof. He wrote it up on a little notebook, even had me sign it and we agreed on a price. THEN he pulled a xxxxxxxx move to go to his manager. I told him not to come back with something else. Sat around for who knows how long, and decided to grab my keys and walk away. I threw away some trash and then he magically appeared...Then his manager guy, who sits at the wrong desk because he doesn't know where his own people sit, puts ANOTHER piece of paper in front of me with a higher price. I called him an idiot as I walked away, and what I regret is that I forgot to tell the salesman he was a liar. By the way, I am a service disabled vet, was wearing old camo, and he knew I worked on base. If they'll do that to me, they'll do it to you. Borderline frauds, and definitely liars and a waste of time.

fusion1

Jun 10, 2016

Ron the customer service rep went well beyond the norm in making sure my vehicle service at an acceptable level. The entire staff work together in ensuring my personal time on waiting for my car was affected at a minimum. Thank you Ron and Germain Ford Staff!

fordedge

Jun 7, 2016

Just needed to say that I was very pleased with my service and attention to my concern. The technician reviewed the items on the work sheet and noted the area that I should watch.Thank you.

excited linda

May 24, 2016

We were very satisfied with are salesman Ed Horton. He listened to what we wanted and took the time to show us several different vehicles before we found the car for us. He was very professional and made us feel comfortable. Great experience, and we would definitely do business with him again and have already referred a friend. Thank you, Ed

DKrause07

May 19, 2016

My Wife and I have been looking for a car a while now and we had a 2009 Toyota Corolla but it just wasn't big enough as we just had a son. So my wife found Germain Ford and found a few used vehicles she liked but we had a lot of negative equity so we couldn't get a used car. DJ recommended we try for a new car and we ended up on the Escape and my wife fell in love with the car. The process took a few days but DJ called us everyday and made sure we knew what was going on. The whole process was just awesome, DJ is hands down one of the best salesman I've seen and I used to sell cars. He just knows how to take care of people. Along with Jared the manager and Scott the Finance manager, you've gained customers for life. We will definitely recommend DJ and the whole dealership to friends and family.

TINA GIFFORD

Apr 7, 2016

I have always hated buying cars . Jason was so friendly and no pressure at all. Helpful cordial. It was a great experience. The financing was also a pleasure ..

xNightHawk

Apr 1, 2016

This was the smoothest buying experience I've every had buying a new vehicle. Tim Flanagan is a gentleman and a true pleasure to do business with. He knows the Ford products and drives them too. There is no doubt where my first stop will be on my next auto/truck purchase. If you have the opportunity, ask for Tim. He's not your typical salesman. Germain Ford is lucky to have such a high quality person on their staff. I will also commend Scott Cassidy in the F&I department. It truly was a quick and painless acquisition and he made it very easy to close the deal and financing. Not only that, he was a pleasure to chat with. Hat's off to Germain Ford.

Dissatisfied

Mar 18, 2016

After 6 months of turning in our lease and buying a car from them my husband gets the rudest call from him stating we have to go back and drive the car back to the leasee because they never did it. My husband refused as we considered this their problem. Maybe we would have if he wasn't so rude about it all. Then he asked for us to sign an odometer form - after 6 months of them not returning the car. We understand mistakes happen, paperwork gets lost but, his attitude implying it was our issue and we needed to do these things was incredulous. We received a call from Beau Townsend saying they received the car and would we kindly bring in all paperwork and they will straighten everything out. We'll never go hear again and we should have stayed with Beau Townsend. Lesson learned.

unreal

Mar 4, 2016

i contacted this place twice in one week for two diffrent Ford Edges. The first one ,i called the sales dept, talked with dennis,asked if car was there he said yes and asked if i wanted to come see it. told him yes i would be rite there.( i live 2 miles away) got there and was greeted by another sales member and told him what and who i was dealing with... he informed me that car had be sold earlier that morning, but they had one just like it (3,200 more)....dont sound just like it to me 2nd one. 3 days later add appeard on car guru and on germains web site for a 2013 ford edge 98000 miles for 11,350.00 i printed both adds out and i called dealer.spoke with andrew told him i would be up after work to see it (mind you this car was only listed less than 24 hours) he informed me that it was going for 12,900.00 told him it was listed on both sites for 11,350.00 andrew said bring up printouts. manager should honer it...... i went there waiste of time........no integrity at all..... my last trip

inspectorSteve

Feb 25, 2016

We are life long residence of Beavercreek and have purchased several cars from the local Ford Dealer (Eastgate or Hidy) over the years. We like to buy local since we were once a small business ourselves. The young man, Eric, was very helpful and polite. We first viewed the car on their website and decided to go see it. When we arrived, Eric greeted us and ansewered all of our questions. This was a pleasant car buying experience.

Hansen1725

Feb 19, 2016

Couldn't have felt more comfortable thru the whole process, the entire staff was really great and felt like they were working with me to find the best deal for me, instead of against me. Couldn't be happier!

Skullmaster43

Feb 16, 2016

Jimmy was very professional with me and he really help me out, he went out of his way to get the most with my old car for a trade value and had a small loan payment on there, he help me out by paying off that small loan payment for my car i used to have, i would recommend jimmy for anyone cause he gets his job done and he is very professional and the car dealership was very good to me so i recommend this car dealership to anyone

Petersons428

Feb 13, 2016

We visited a couple dealerships locally but were not satisfied with the lever of customer service. We really wanted a Ford Explorer. Called Germain after getting seeing it come up on several searches on Truecar and Car Guru. Erik R. Was so nice from jump. He took the time over the phone looking up inventory that matched what we looking for. When we visited Germain we test drove an Explorer and fell in love. Unfortunately it was out of our budget. He worked hard to find us one in our budget and at that point the deal was nearly done...once my husband and I returned home we decided that this isn't the right time or the vehicle for us. We wantted to explore other avenues for vehicles. Called Scott and made arrangements to meet with Erik again. This time Erik was able to find us a Ford Fusion that we absolutely love. Scott was just as amazing as Erik. Scott was very patient and kind. He and my husband talked for over an hour after the "business " was done. Genuine people!

jessbuss

Feb 8, 2016

I came in with my dad to pickup his new truck, and ended up leaving with a brand new 2016 Ford Fusion Se. I was unhappy with the car I had previously bought a few months back, and Andrew, Jimmy and Dan were incredible to work with to help me get the car I really wanted.Thank you so much!

Honaker1212

Feb 3, 2016

Great experience with Jason he looked after me and made sure my mother and I were treated good couldn't be more happier with my experience

amir75

Jan 29, 2016

this is very good dealer i recommended to all my friends. hi is help me a lot withe all what i need information.I am grateful to (Germain ford) very much.

AngieMcKissack

Jan 27, 2016

I stopped in at Germain Ford this past week and just wanted to comment on my positive experience. The dealership was very orderly and inviting. The cars that I looked at were all very clean and ready to be test driven at my request. But the most impressive part of my experience was the salesman that I dealt with. His name was Dennis Wamsley. Dennis was very knowledgeable about the vehicles that I wanted to look at. Matter of fact, I had done some research on my own concerning these vehicles, but Dennis was able to enlighten me even more about different details for each car. He was also able to tell me about particular safety features that I wasn't aware of, which made me feel more confident since I have little children. He was polite, professional, and very attentive to my questions that day. I appreciate the treatment that I received at Germain and although I don't write reviews often, I wanted to mention this positive experience. I have been to several dealerships lately while looking for a new family vehicle, and Germain stands out among the rest by far. Not every dealership has courteous and KNOWLEDGABLE salesmen like Dennis.

MiskyRae

Jan 25, 2016

My family and I had recently purchased a vehicle from Germain Ford in Beavercreek. The Sales Ninja, Dj Yates impressed us tremendously with his professionalism and dedication so much, that we just love him. My husband and I were talking about him lastnight and we were wondering something. Wouldnt it be cool to see him in the commercials, kicking down price tags? Ive read alot of reviews about him and it seems to us that hes very well liked by alot of people. We were amazed at his ability to answer every one of our questions thoroughly and without too much thought. Hes amazing....THANKS SALES NINJA, much appreciation from our family to yours

ESBARRETT

Jan 23, 2016

Jason made me feel as if I was the most important person around. He was courteous and knowledgeable. He made the whole experience fun! Thanks to Jason and Joel.

full pricerejected

Jan 23, 2016

Full price offer, 3 hrs later salesman thwarts the deal.Salesman DJ was personable, but made promises he couldn't keep. Or should I say that the sales manager wouldn't honor. That's bad business guys. Now I understand why car salesmen typically don't last 90 days.In order to do well in business over the long haul, INTEGRITY matters because satisfied customers bring in more business.You didn't even earn 1 star for this bad business practice.

Sherry Tillett

Jan 22, 2016

Mr. Tim Flanagan was the most professional, honest, kind, salesman I have ever dealt with. It was a great pleasure too meet you and hear some good stories. Paul an I are so grateful that you assisted with all our needs in purchasing the truck. I will recommend you to all my friends and family. Thank you!

Jeffrey911

Jan 21, 2016

Making any major purchase should be this easy. To say Tim Flannagan was kind, professional and personable would be an understatement. He exceeded in all areas and made buying my car a pleasurable experience. Not only that, but Tim has called to make sure that everything is still going ok and wanted to know if I was still happy with my purchase, which I am. I love my "new" car. I have and will continue to let people know of my great experience with Germain Ford and with Tim. Thanks again!

Dz1996

Jan 20, 2016

Came in frustrated from other dealerships and Kenny was able to find me the perfect car. He not only found me exactly what I wanted, but he fought for me to get it at the price I could afford. He got everything done for me in a timely manner and went above and beyond to help me set up the features in my new car. It was a great experience and I would recommend him to anyone looking to buy a car.

red287

Jan 17, 2016

I just want to thank Dennis Wamsley, Andrew Estle and Scott Cassidy for a great buying experience. Everyone was so knowledgeable and helpful. I went in for an oil change and came out with a new Explorer!

rgstas1028

Jan 16, 2016

If you are looking to buy/lease a vehicle, look up Jimmy Madsalee at Germain ford. Buying a car can be very stressful. Well it is a big investment. After shopping different dealership and driving different models our final stop was Germain's. There we met Jimmy!! We met our share of salesmen and he was a buyers dream. We took his time, let me test drive numerous styles, new and used and never once did he try to pressure a sale. At one point while test driving, the manager called to see where he was at since at this point we had been there for 2 hours. He is knowledge and patience was just what I needed to purchase my new vehicle. Once my mind was made up, everyone from that point on was fantastic.

KT1245

Jan 13, 2016

I walked in to Germain not knowing exactly what I wanted. I started by telling Erik my price range and some of my must haves. He knew exactly which cars to show me, which made picking out the perfect car simple and painless. Erik was also very polite and did not rush me through the buying process. I am very happy with my Ford Focus!

Macdaddybaby

Jan 13, 2016

I first called and spoke to Joel Arnett, and he basically explained how the whole process with the financing and all that stuff works. Then I immediately got a call back within 5 minutes to speak with Camilo Dagostino. I explained my whole situation with him and also with Joel. He said from his exact words, "We'll take care of you Malcolm, don't you worry my friend." and from there on he gave me his straight words. So about a few days later I called back and he had Jimmy Madsalee call me back and I told him everything I told Joel and Camilo. From there on Jimmy and I had set an arrangement for him to come pick me up and to use the Ford Fiesta and go to the Xenia BMV and have me get my driver's test. The same day I got my drivers test I passed and we went to the Ford dealership so I can personally thank the manager, Camilo, and I told him I appreciate everything they did for me. I asked Jimmy and he said that this is the first time someone did this before to test drive a car and also at the same time get there drivers test. They didn't even charge me a penny for taking the car to get my drivers test!!! FORD IS MY FAVORITE DEALERSHIP AND I WOULD STRONGLY RECOMMEND THEM. SO THANK YOU GUYS. I also explained that I would be back within 1-3 months to get a car from them. ??????

patrickduffy0

Jan 12, 2016

At first I was nervous and skeptical about purchasing a new car. That changed quickly when I walked into the door at Germain and met Erik. He immediately made me feel welcome and comfortable. Within minutes I was going on test drives and discussing options. I knew it was time to purchase. Erik was very honest and fair and took the extra step to ensure my experience was great . I will recommend to my friends and family who are looking for a new car to take a trip and visit Germain and especially Erik.

msstewart

Jan 11, 2016

I had an excellent experience at Germain Ford. Erik was very receptive to the ideas of what vehicle I was looking for. He offered options, and went above and beyond to make sure that the things I wanted were incorporated. I am very satisfied with my experience at Germain Ford. All members of the team that assisted me were very helpful. I am extremely pleased with the 2015 Ford Escape that I purchased and I will recommend Germain to others.

DeeClem

Jan 7, 2016

D J Yates was wonderful. He is friendly, made us feel like family. Got the perfect car for us. I will be recommending DJ to all my family and friends.

ScottM

Jan 7, 2016

We came into the dealership today, after driving from our home about 1.5 hours away in Indiana, in order to look at some Certified Pre-owned vehicles that we saw on the internet. We were greeted by Jimmy with a warm smile. He was extremely patient as we took the time to test drive a 2015 Explorer, and a 2016 Escape. After my wife made the decision to buy another Escape, (her 3rd such vehicle), we chose yet another vehicle of another color to purchase. The entire process took several hours, but Jimmy just kept calm, and patient throughout the entire time. He reviewed all of the new features on the vehicle, and made the sale memorable. The sales manager, Camilo also went all out to earn our business as a satisfied Germaine Ford customer. The friendly finance representative Dan also took the proper amount of time to ensure that we understood all aspects of the purchase. Thank you to everyone involved in making my wife's new year to start off so well!

ysdidi

Jan 6, 2016

From the courteous and respectful treatment I was given by the salesperson and all the other staff, to the consideration and follow up in the service department, this was a good car leasing experience overall. Credit to Eric Westley for orchestrating a smooth lease process and for following up on each of my special concerns, and I feel like I got a good deal too.

MALAYSIA NICKERSON

Jan 4, 2016

TIM FLANNAGAN OVERALL GREAT GUY, VERY NICE AND IS ALWAYS WILLING TO DO WHATEVER IT TAKES TO HELP! RON CROSBY ALSO VERY NICE AND UNDERSTANDING.

Team Dunaway

Dec 24, 2015

Tim Flannagan renewed our faith in car buying. My wife and I had a miserable experience when the dealership was Hidy.This particular day when we came in was strictly for the recall on our vehicle. We had no intention of purchasing anything.Tim made us feel welcome, there was absolutely no pressure, and he was actually genuinely concerned for our satisfaction.We would purchase from Germain again because of the experience Tim provided.

Titanium

Dec 24, 2015

I've bought numerous cars in my 67 years and the experience with Tim Flannagan was the best ever! Tim was very professional and personable. I got the car I wanted without all the mumbo jumbo that normally happens in the negotiation process. He used straight numbers that we all understood, and he worked hard to get the trade in value I wanted. I really enjoy my car, and really enjoy seeing and chatting with Tim when I'm at the dealership. He's a great guy and I'd buy a car from again in a heart beat!

dane10

Dec 23, 2015

DJ was great working with my wife and I. He was there for us throughout the entire process. Helped us find the perfect car and I am recommending him to all my friends and family. We will be back for our next purchase. Thank you DJ.

dodgerblue

Dec 23, 2015

Jimmy and Andrew worked together to find the 2016 Escape in the color I wanted and features I was looking for. Thank you! You made my day and I can go into the new year with confidence.

ericc

Dec 23, 2015

Jimmy was knowledgeable and friendly during and after the sale. However, most importantly to me, he was focused on providing great customer service and was an advocate for me during the entire process. Jimmy was meticulous in detail and spent time reviewing the contracts and the truck prior to the sale and spent a good deal of time going over the truck prior to presenting it to me for delivery. When issues were presented Jimmy would work directly with his manager to get them resolved quickly and efficiently.Jimmy listened well and provided options that made sense for what I was looking for and my budget. The next time I need a new vehicle, Jimmy will be the first call.

frankturpin1

Dec 23, 2015

Tim is the best salesman Ever !!! Thank you ! We will be seeing you soon to get a new car !!! Have a Blessed day ! Frank & Ana Turpin ! Merry Christmas to you and your family !

GIDGET123

Dec 23, 2015

He treated us courtesy and respect. Bought an escape in nov, and in Jan. took it back and traded it in for an C-MAX HYBRID. Mr FLANNAGAN EXCEPTIONAL WITH US

irene76

Dec 23, 2015

Jimmy Madsalee knew exactly what need to be done to get satisfaction on the sale of 2016 Ford Escape completed. He followed every detail until I was completely satisfied with the service. He is very knowledgeable on what he does and get the work done to perfection.

12345

Dec 22, 2015

I have always enjoyed the great customer service I have received at Germain Ford especially from my salesperson - Tim Flanagan. He is very friendly, respectful and not overbearing. I would highly recommend asking for him when you visit the dealership, as he will make your experience very enjoyable!P.S. you need to change the spelling of his name - no double n's!

alexyuenkh

Dec 22, 2015

I bought my 2016 Mustang GT from Tim Flannagan and he was nothing less than exceptional. I drove an hour from Cincinnati to purchase my vehicle with Tim because he was able to beat the price of all 3 other dealers that I have dealt with- even on a brand new vehicle! He was very patient with me when I was calling every week (sometimes every other day) to check on the status of my vehicle as it was being built. When it finally came off the truck at 6pm the day it was delivered to the dealer, just an hour or so before the dealership was supposed to close, Tim gave me the phone call and waited for me to drive up from Cincinnati to pick up my car! He gave up his personal time and stayed till 10pm, just to make sure I would get the Mustang that day. Unbelievable guy!

ark2015

Dec 22, 2015

After going to several dealerships we were getting discouraged as we were looking for a new car and a used truck and we were on a tight budget. We thought we would stop at one more dealership, so we stopped at your dealership and that is where we meet Tim Flanagan. He worked with us and we got our new car and our used truck. He went above and beyond to work with the used car salesman and the finance department. I would buy another car from Tim. He is the best salesman I have ever worked with in any car dealership. Sincerely, Reese and Sharon Ark

Luck of the Irish

Dec 22, 2015

Tim is a great asset to your dealership. Knowledgeable, efficient and a great sense of humor. A "soft sell" salesman, no pressure, direct or implied. I walked out of the Honda dealership 15 minutes before buying a car from Tim because the sales person (both of them) were exactly the opposite of Tim. Give him a raise!DHB

Pk

Dec 22, 2015

I had been "shopping" for a car for about 7 months. I knew what I wanted on paper, but wanted to test drive my dream car. Jimmy was so attentive to what I needed. He listened to me and did everything in his power to make my car buying experience a pleasant one. I was needing a large trunk for cargo, and Jimmy climbed in the trunk to better give a visual of how large the trunk was. I thought it was strange, but it really did help me to see just how much room there was and that the trunk was huge. He knew his stuff and always listened to what I needed and wanted. He was never pushy or belittling in any way.I would highly recommend Jimmy as a salesman. He made the sale about me and not about his commission. He still checks in on me and wants to make sure everything is good with the car.

Rothj09

Dec 22, 2015

I kept seeing posts on facebook from a good friend saying that he works at Germain Ford of Bevercreek and he is there to help people out. So when I was in the market to look for a new car I sent him a message. He call me and we set up an appointment. A couple of days later I drove the 45 minutes to get there. We sat down and discussed what I wanted and what I was able to afford. I had my 2 young children with me and everyone knows how that part went. DJ Yates went completely out of his way to make the experience fun for my children and to get me in the car I wanted. When it came down to crunch time I picked a car that was a little above my price range but DJ would not let that stop us. He kept going to his advisors and he made a bunch of phone calls so I could get the car I wanted. 2 hours later of DJ running back and forth we got to an agreement. I GOT MY CAR!!! I am completely in love with my car and so are my kids. Thank you DJ for everything you did. You not only helped me get my car but you did not let my children leave empty handed. DJ had a little box on his desk and there was a couple "cool" rocks in it that he let my kids play with as we were talking numbers. So as we were leaving he let both of my children pick one that they wanted to kept. In the end I drove away in an amazing car and my children left with there "cool" rock. Thank you again DJ.

rs

Dec 21, 2015

Thanks DJ, you made buying a truck easy and painless.Thanks again, see you on my next one.

antique 1971

Dec 21, 2015

Tim Flanagan made this my most enjoyable buying experience I have ever had , Tim is a straight forward guy not wasting my time or yours & I really appreciate his knowledge on helping me find the truck that fit my needs Great Guy !!!

ascott

Dec 21, 2015

This was my first time buying a new car and Tim went out of his way to find me what I wanted. it made buying a lot easier.

b.mentzer

Dec 21, 2015

I was scared at first to go to a dealership looking for a new car. I have never bought one and thought that I would have a hard time getting a good deal. Then I met the greatest sales person ever. Tim Flanagan was such a great person and made me feel comfortable with making this decision. I will buy my next car from Tim no matter where he works.

Beth

Dec 21, 2015

This was my first ever purchase of a vehicle on my own and Tim made it a stress free experience. My Ford Escape is fantastic so I won't be purchasing another vehicle any time soon but if I did, I'd get another Ford and I would go back to Tim to find it for me.

Bill & Judy

Dec 21, 2015

I want to say we were treated very professionally by our salesman DJ Yates. He worked very hard to get us the vehicle we wanted. He was very polite and did not pressure us. It was a pleasure working wwith him. We definetly will retiurn to see him in 3 years (length of our lease). We will not only recommend your dealership but tell everyone to ask for DJ.Judy Helterbridle

dave_g

Dec 21, 2015

I worked with DJ to purchase certified pre-owned F-150. Germain had a truck that fit everything I was looking for with a price that was more competitive than any dealerships within several states. DJ understood my reasoning behind going with a CPO vehicle and was willing to help me find another if the truck on the lot wasn't what I was looking for. The F-150 on the lot was exactly what I wanted. Since DJ was so helpful throughout the process, I immediately referred him to a friend also in the market for a truck, and will continue to do so in the future.

dogs

Dec 21, 2015

I want to say I had the best experience with my salesperson Tim Flanagani felt he was there for me first then his dealership.

Downgoesfrazier

Dec 21, 2015

I purchased a 2015 Ford Focus Titanium from Germain Ford this past August. My salesman was Tim Flanagan. Tim went out of his way to make sure I was comfortable with all the "bells and wistles it came with. He made what is usually a stressful experience into a enjoyable experience.I have no problem endorseing Tim or Germain Ford to anyone I come across that is looking to buy a vehicle and its nice to be able to refer people and be confident they will get the same treatment.David FrazierDayton, Oh

fiesta2015

Dec 21, 2015

They were very nice and helpful guys. I asked as many questions as I wanted and they took the time to answer them and make sure everything was good to go. I came out of it with the car I wanted and the price I needed!

its_crose

Dec 21, 2015

They were very helpful in finding me the right car and getting it financed! Very patient & helpful. They really care about their customers! I would recommend their services & this dealership to everyone I know! A+

Laura87

Dec 21, 2015

Tim Flanagan makes the car-buying experience so much more personal, he is very knowledgeable and cares about each customer. I purchased my 2nd car ever in August 2015, and was in a car accident through no fault of my own where my 2016 Fusion was totaled only 2weeks later. After all of the shock, I got back into contact w the dealership and found Tim who went above and beyond to help get me into another Ford Fusion. Highly recommended!

Lindy

Dec 21, 2015

I recently purchased a new F-150 from Germain Ford. DJ helped me out and was super friendly and helpful through the entire process. I have nothing negative to say about Germain Ford and I look forward to working with DJ in any purchases I make in the future.

macdontl

Dec 21, 2015

Thanks for all the help D.J! You made my first new car purchase so easy and enjoyable!! My experience was great, everyone was super helpful and friendly and DJ really worked with me to get the best deal possible. The whole process was smooth and very quick. I will definitely be returning for any future needs!

MaggiesMom

Dec 21, 2015

I recently purchased a vehicle from Germain Ford. Compared to past experiences, this was the simplest, most pleasurable experience I've had purchasing a car so far. DJ was a phenomenal salesperson who I would recommend to everyone I know. He really cares about his customers and wants to help you in any way he can.

MikeGT

Dec 21, 2015

When I pulled on the to Germain Ford lot I was immediately greeted by Jimmy Madsalee. Jimmy offered to help me in any way he could, and I told him I was shopping for a new Mustang GT. He showed me the two cars in which I was interested and I asked him if he could get my trade-in appraised. He quickly took care of that and I chose the car I wanted purchase. Jimmy talked to his sales manager, Andrew Estle, about a deal and very quickly presented me with a written quote. I couldn't accept the price and Jimmy went back to Andrew, who quickly returned with a revised deal. That was a deal I could accept, so I told Jimmy I would take the car. Jimmy had the car ready for me on the day and time he promised. Signing the paperwork was a quick and painless process. Everyone involved did a great job. After the sale, Jimmy followed up with me to make sure everything was OK with the car and to answer any question I might have. I did have a question about the SYNC system and Jimmy helped me get my cell phone connected and operational. Great dealership, with great people!

pat2103

Dec 21, 2015

Jimmy went above and beyond to make the car buying experience great for my daughter and myself. We definitely recommend him to anyone looking for a new car.

rater99

Dec 21, 2015

From the moment we walked into the showroom we wre treated with respect and courtesy. Eric and Andrew were very helpful and worked we us to find a truck we could afford. We want to thank them for their help. We are completely satisfied with our our purchase.

schmucm

Dec 21, 2015

Bought a new Edge using an online tool that sent dealerships requests. Tim contacted me after seeing my inquires, showed me what prices and discounts would be applicable before even making the drive out, and to this day continues checking in occasionally in case I have any questions or issues.

Seitz15

Dec 21, 2015

Very helpful with our the purchase our new car. Helpful as well with our kids as we waited. DJ was great, he was knowledgeable and very friendly. Would definitely return in the future for a purchase of another car.

Wanda2

Dec 21, 2015

Tim Flanagan was very helpful and attentive to what we desired in a car. Also, he was very knowledgeable and if he didn't know the answer, exhausted all efforts to get the answer for us.

zeke

Dec 21, 2015

I bought a new Ford Fiesta in April. At the time, I had a few questions about its reliability. Tim, the salesman, answered my questions, and checked back several times to see how things were going. I'm pleased with my Fiesta and the Germain salesmanship.

zman7980

Dec 21, 2015

DJ made the transaction relatively easy, and picked me up on his day off at the airport, as I was flying in from out of state. All in all, DJ went above and beyond, and helped facilitate the process from beginning to end. When I arrived at the dealership, it was a very quick and professional process, and I was on my way in no time. DJ even went out and washed the car while I filled out the final paperwork. I would recommend DJ and this dealership.

Truck guy

Dec 20, 2015

My experience with the salesperson, DJ Yates, is why I purchased my truck from Germain Ford. He was very professional and helpful. He did everything to get me a price I was satisfied with. Would recommend the dealership and him.mike lukens

Dough

Dec 19, 2015

I was out window shopping for a vehicle, not really looking to buy. DJ Yates asked what type of car insurance was looking for. I told him I was "just looking". I told him what I was looking for in a vehicle. He wanted to know what it would take for me to close the deal. I gave him my parameters and he found just the vehicle is was looking for. He showed me a 2016 Ford Escape. I didn't think he and the finance manager could get me in that car for the payments I wanted to stay at. After all I had a good bit of negative equity in my current car. They worked hard and got me financed and for just 3 dollars more than I stated I wanted. Long story short, DJ Yates worked hard and got my business. I will definitely purchase any future cats I get from there and DJ Yates.

laurenm

Dec 19, 2015

The rapport that the sales person establishes with me from the beginning is what keeps me interested in looking at cars the dealership has available. Ed Horton was patient, knowledgeable, and helped to make my experience with purchasing my car a pleasant one. I am very happy with my purchase and very grateful to have had Ed as my sales rep. I will definitely return to this dealership for my next purchase.

steve1947

Dec 19, 2015

DJ Yates worked with us for hours until he got us the vehicle price and payment we wanted. He came witin 4 dollars of what we wanted to spend.Vickie and I are extreamly happy with the vehicle and Dj Yates. Within the next 2 years we are going to replace our other vehicle and hope DJ Yates is still there

jareddewey

Dec 18, 2015

Had a good experience overall at Germain. Jimmy was knowledgeable and friendly during and after the sale. He made sure to follow up with me to ensure I was happy, and he takes his time to do the job right. They are willing to make deals, and I would recommend them in the future (Jimmy 5/5, overall 4.5/5). Only knocks would be the amount of time at the dealership and small amount of overstay on the bed liner; very good overall though.

Trader rick

Dec 18, 2015

Met Jimmy, a very personable young man . Polite and well dressed Something I haven't experienced at most dealers! Next time we need a vehicle , we'll be heading to Bevercreek . Thank u for providing us with a dependable Truck !

Nancy Kessinger

Dec 12, 2015

Thanks so much to Dennis Wamsley, TJ Tuttle, Andrew Estle, Cliff Gondek and Eric Westley for truly putting the customer first and exceeding all of our expectations! They went above and beyond what we would expect from a car dealership and would recommend anyone looking to make a new purchase to check out Germain Ford in Beavercreek! Love our new F-150 XLT FX4!

nakessi

Dec 12, 2015

Thanks so much to Dennis Wamsley, TJ Tuttle, Andrew Estle, Cliff Gondek and Eric Westley for truly putting the customer first and exceeding all of our expectations! They went above and beyond what we would expect from a car dealership and would recommend anyone looking to make a new purchase to check out Germain Ford in Beavercreek! Love our new F-150 XLT FX4!

big_bake

Dec 9, 2015

Jimmy was very friendly, respectful, and trustworthy through the whole process of buying my truck. Great person and great salesman who made for a good experience.

Thedrew32

Dec 7, 2015

Jimmy did a search for my perfect vehicle and turned out they had one local. I came in after work, dealt a little to get my payments where I needed to be and was home for dinner. Jimmy worked with me and ensured I was taken care of even when I got a flat tire a week later. He got me in with service and my vehicle was back on the road. Great service!

Neal Charske

Nov 25, 2015

Jimmy was great. He was very friendly and trustworthy. I enjoyed talking and working with him. I did not like the pressure sales tactics and delays by the other staff.

Fynlcut

Nov 15, 2015

Best car buying experience. I totaled my car 2 weeks prior and Nathan was really understating and great to work with. I even brought a car from another dealership and compared the 2 side by side and they didn't try to persuade my decision. I would definitely go back to Nathan when I need another car.

Rturner12

Oct 24, 2015

We went to Germain after visiting their website I talked to Carl mccleese and he was interested in my trade in that has gave me nothing but problems. I made an apt and went in and had a great time. These people really make u feel at home. When most people would give up they took that extra mile and time. It may have taken 3 hours but we went in with a van that gave us headaches and walked out with a 2016 car. Once we was about to leave we was greeted my all the managers which whom congratulated us.. I defiantly would recommend this dealership to everyone 100%.

escapeluver

Oct 15, 2015

Called to make an appointment for the "WORKS" was told no appointment needed, "use the QUICK LANE". When we got there it took like forever to be recognized. An elderly lady asked when my appointment was. I told her I didn't have one she and she started lecturing me about making an appointment. As I stood there dumbfounded she just walked off. Having enough I told a young man to open the door. As we were in the car waiting for the door a young man told us to wait a sec. He walked inside the offices. A knock on the drivers side window from the aforementioned elderly woman was followed by the most arrogant verbage by berating me. At this time my wife had enough and started getting out of the passenger side. This young gentleman came running up and my wife told him to "get that d........ lady out of our way and please open the door", Which he did. Results, I went to Interstate Ford and was in and out in 45 minutes. Germain will never see us again. They have a serious problem.

Mustang14

Sep 23, 2015

I was looking for a new sorts car and DJ Yates helped me every step of the way. He is highly motivated and has great compassion for both you as a customer and doing his job. DJ Yates helped me to pick out the right Mustang Gt that fit my personality and my budget. I was very happy with the dedication he put forth for me as a customer and how hard he worked to get me the best finacing to make it affordable. If you are looking to buy any car new or used DJ Yates is the man to see.

happygirl15

Sep 14, 2015

Jerry was confident in answering all my questions and honest enough to say he did not know. The answers he did not know he found out quickly and responded in a short amount of time. During the purchase process he was very attentive and worked hard to get us the best deal for us.

mayelite

Sep 14, 2015

I have a 2013 Ford Explorer that has 30,000 miles and still under the factory warranty and I also bought an extended warranty , I have always been a Ford person but lately I do not know if that was a wise decision ? I have been to Germaine Ford (previously Hidy Ford ) 4 times because I have front half shaft and brake noise's and brake pedal pulsing and a weird rubber crunching noise at low speeds and turning, I have delta with Dustin and his boss all 4 times , they keep telling me that there is nothing wrong, but I hear and fell the noises and so does my wife and Co worker's, so they tell me when I hear the sound bring the vehicle in so I did and they keep denying there's an issue , The 3rd time Dave one of the mechanics tried to order a half shaft and get me scheduled in to get this done and check the rotors but when I came in Dustin gave me a different mechanic and of course the same old nothing is wrong , I just went for the 4th time and they acted like I was bothering them but it's funny I wasn't bothering Ford when I spent $ 27,000 on a vehicle , and when I asked for a vehicle to drive he said let him check and of course they didn't have one but they were glad to have me rent a vehicle , when I told them how unhappy I was and that the sign should still say Hidy on it instead of Germaine Dustin told me not to come back , I should have bought a Toyota or G M ! , after year's of being a faithful Ford owner and promoter I will never own another Ford !!!! The service people at Germaine are horrible and the boss is just as bad !!! Ooo and not to mention that the door panels are splitting already which seems to be a common problem as is the brakes and half shaft issues ! I contacted Corporate Ford a couple of weeks ago and then contacted them again as soon as I left Germaine Ford today , I also filed a complaint with the BBB I will not take this by Germaine/Hidy Ford and I will also contact the media this is a reaccuring issue with this dealer and there are a ton of complaints on the Ford forums about the same issues with the 2011 and up Ford Explorer and Linclon MKX ,

rdstull

Sep 2, 2015

I hit a deer & totaled my car. Still bruised but had to replace my car. Jerry wasn't pushy but made me feel comfortable. I had a hard time making a decision between a couple of cars & he was patience with me to make the final choice. Would return again

scairecrowe

Aug 31, 2015

I took my 2013 Ford Escape to Germain Ford because the brakes were pulling to the right> the car had 24000 miles on the odometer. I was informed that the car was not driven enough therefore that the entire brake system had to be replaced. New rotors and new pads on the rear, new pads on the front and the front rotors had to be machined. I spent 560 dollars to get the work done. I also had a defective seatbelt, they said that they would have to order the part and would inform me when it came in. No one ever called. 1 month later I called the parts dept and was told that the replacement has been there and was asked why I didn't make an appointment to get the seatbelt installed! I didn't know that it had come in they should have informed me. So i called to make an appointment, apparently they are so busy that they can't answer the phone so I left a message 2 days later I still hadn't received a call from the dealership, this is warranty work so they can't make any money on this repair. I called A person named Lisa, so I could have a meeting with the service manager, i was informed he was with another customer, and he will return my call, guess what!

joho53

Aug 28, 2015

Went to just look at F-150s, not planning to buy. Jerry was very helpful, friendly, not pushy. He obviously cared more about my desires than just making the sale. Found, and bought a great truck. The only down side was waiting for a finance person to do the paperwork. I was surprised they didn't have more staff on hand to handle a very busy day.

Janet & Bob R - love them "BROWNS"

Aug 27, 2015

First my husband went on line looking at cars. The one thing I insisted on was that the gas and brake peddles and steering wheel be adjustable as I am a short person. I do not like sitting an inch away from the steering wheel even when it is in the lowest position. I had a Chevy Malibu Maxx that had the above features and I loved it. Chevy no longer makes it and none of their cars had the adjustable peddles etc. Ford did in the Taurus. Tim Flanagan helped Bob and I through the buying process and learning all the new technology this car has. Tim is blessed with this know how and was very patient with us (me especially). We went back several times with questions and to go over again (for me) what I needed to know that this car could do for me. I pray Ford keeps the adjustable peddles and steering wheel forever. Short people need this to feel comfortable driving and I love to have the freedom of driving myself where I need to go. Again I thank Tim Flanagan for being the best representative to go to when buying a car. He is the greatest. And I know I can go to Germain Ford when I have forgotten how to do some technology thing and Tim will be there to help me go over things once again. Thank you Tim. P.S. We are taking our first trip in the Taurus in Sept. I so excited.

jlml

Aug 21, 2015

My husband and I had an easy time connecting with a sales associate and test driving the cars we wanted. They had the perfect car in-stock, and we were happy to be able to purchase it that day. Overall, it was a great experience. We had to give 4 stars, however, only because the finance guy tried really hard to sell us extra insurance packages that we did not want, which took up an extra 45 minutes or so of our time. In the end, though, everything was good, and all the staff were extremely helpful and friendly.

jbf150

Aug 20, 2015

I went to look at new f-150's ,talked to Jerry Wright by email, he was very helpful to find the right F-150, and right deal, pleasantly surprised with Germain Ford and Dan Bear in the finance department was helpful too,

mark123123

Aug 19, 2015

I was visiting the beavercreek area and notice i had a low tpm on my car . so i call the dealership 3 times to speak with a quick lube employee got disconnected 3 times , i bought tires at my Georgia dealership with road hazard protection. i decided to drive to the dealership .. said i have a low tirecould u look at it, said we are book up come back on monday. said i am leaving tonight . this happened on saturday aug. 15. around 1130am . the 2 guys were very rude didn't care one was on his cell phone .... i also filed a complaint with corporate ford and will go to the BBB about this dealership. never in my life of owning 8 fords had this type of service

jim43

Aug 9, 2015

thanks dazell helping us to finding our car even though we had a little trouble u took care of us very well thanks jim crude

Bill R.

May 27, 2015

Tim Flanagan provided us with an extraordinary buying experience at Germain Ford of Beavercreek. We purchased a 2015 F-150. Tim made sure we had a complete understanding of the features of our new truck and was professional, knowledgeable, and efficient in providing a test drive, answering our questions, and completing the deal. From start to finish, we only needed two hours to complete the deal. I would not hesitate to recommend anyone shopping for a car or truck to stop in at Germain Ford of Beavercreek and ask for Tim Flanagan.

Daniele S.

May 27, 2015

Mr. Flanagan did a wonderful job helping with the process of buying my Fusion. He made everything simple and was very nice ! Would recommend Germain Ford and Tim Flanagan everytime!

tweetystyle2001

May 18, 2015

I went in to look at the Honda CRV's, ended up buying one.. Say the least I am one happy customer! Thanks To Ed Horton in Sales and Nate in Finance. This CRV is going to last me a long time.. Absolutely enjoyed driving it back to Ky..

Julie

May 14, 2015

Mr Flanagan was a awesome salesman! The day I purchased my dodge truck was a record sale date for him he sold four cars that day it was nice to be a part of that. He's was a very nice and personable gentleman. I would definitely recommend him to my friends and family! So far satisfied with my purchase!!

Mary Lou

May 12, 2015

We walked in and met Tim, and within two hours we drove off with a new car. That should state the type of service we had and the good salesmanship Tim showed us. Tim let us know he was a very personable, considerate, and competent salesman. Therefore we give him 5 stars on everything. If we should ever need another new car, we will be sure to ask for Tim.

Sarah Mason

May 10, 2015

Tim is the best sales guy! We have bought two vehicles from him! The service team is always very nice too! This is a great dealership. My brother in law works for the competition (another dealership) but we use Germain!

Anna May

May 9, 2015

hi! i just wanted to say that my family and I recently purchased a vehicle here. The sales representative there was very professional and he knew what he was talking about. Were very pleased with him! His name was DJ Yates. It was very satisfying to say the least. We have already recommended this dealership to friends and family as well as DJ Yates as being the person to speak to. Thank you so much DJ Yates. Your service is much appreciated.

John Adkins

May 9, 2015

Yes!! Come here if your looking for a vehicle and ask for DJ Yates. He WILL help you in finding the vehicle that you need. He sure helped us out. Thank you so much DJ.

Kelli Adams

May 9, 2015

Our representative was DJ Yates. He was very knowledgeable of sales and he helped us find the car that we desired. We appreciate your help DJ. Thank you so much

Ryan West

May 9, 2015

Happy Shopper! Thank you DJ Yates for your excellent customer service. You sure helped our family out in the purchase of our new vehicle. Thank you

Tammy A

May 9, 2015

Ask for DJ Yates! He helped me find the perfect car for my 16 year old son. He was very professional. Plus, my son was very happy

Wayne Aubbie

May 9, 2015

Very pleased. The sale was quick, easy and very exciting. Our sales associate DJ Yates was very professional, and he was very helpful for us in deciding which vehicle was best suited for our family. We appreciate the experience. Thank you DJ Yates

Keith

May 8, 2015

Tim provided a great service. It was a snowy day when I dropped by and most salesman at the other dealerships didn't want to help me out. He didn't apply pressure and worked with me to get a good deal. He even had them fill up the tank before I left.

S Carroll

May 7, 2015

Great buying experience with a no pressure feel. We will certainly come back again.

richard

May 6, 2015

I went into Germain Ford not expecting much, just looking. However, as soon as I met Tim Flanagan and talked about what Id be looking for, he really sold me. He was patient and answered all of my questions completely. I went in not expecting to buy, but Tim sold me and made my experience very enjoyable. So much so that I will be going back to Germain for all of my car buying from now on, and hope to work with Tim. I would definitely recommend Germain and would encourage everyone to work with Tim.

used car buyer

May 6, 2015

Thank you, Tim, for your great service! I cannot say how much I appreciated the fact that I was able to have a pleasant experience buying a car. Tim not only provided assistance over two separate visits but also helped set-up features before I left the lot and called a few days later to see if I had any issues or needed help. I recommend purchasing your next vehicle through Germain Ford for the great prices and working with Flanagan for friendly service.

cycling fan

May 5, 2015

I now have a new Transit Connect Wagon thanks to T. Flanagan and Dan in Financial. They are professionals and were thorough in covering all the details. Tim even showed me how to operate all the new gadgets and invited to come back and go over the things again to make sure I understood everything.

Lovemystang

May 5, 2015

After 18 months of patient waiting, I special ordered my 2015 Mustang with Tim. I settled on the Premium GT with the options I really wanted. Tim was patient with those final choices and was thorough with the pros and cons, but not pushing options I was not interested in. When the car was delivered, Tim went over everything including all the Sync options and even invited me back for a refresher if required. When I looking for my next Ford, I will definitely be back to see Tim.

2010 F150 Buyer

May 4, 2015

Salesperson Tim Flanagan was first class and top notch. Showed me what I wanted, not what he wanted to push on me. The process was quick and painless.

AFJag

May 4, 2015

On the spur of the moment last month, I decided to test drive the new 2015 Mustang GT. I live 15 minutes from the new Germain Ford facility. Sure enough they had a couple GTs and one popped out, dark grey with optional 20" wheels and a 6 speed manual. Tim and I spoke Mustangs for a while and then we went on a test drive....I was convinced and we negotiated a fair deal, involving a trade-in. But since I would not be using the Mustang as a daily driver, and now had it as my only car, Tim suggested I look at a close-out 2014 Focus Titanium hatchback, which I liked. We then worked up a sale on it also....and in several hours I lost a nice Mercedes and gained two new Fords....quite unexpected, but fun. It was a good and most interesting buying experience...on a day Germain sold 21 cars (Spring Fever). Tim is a pro, and so were the rest of the management team. I recommend them...welcome to Beavercreek! (The downgrade on facilities is because they are new tenants, taking over Hidy Ford, and will need to settle in.)

Fordfan

May 4, 2015

Tim Flanagan did a good job of selling in a low-key manner. I appreciated it. My 14th Ford purchase.

heatjord74

May 4, 2015

I visited the Beavercreek lot in Feb. and was helped by salesman Tim Flanaghan. He was very patient and helpful during the whole process....which can be overwhelming to say the least. I was only able to make it to the lot after work so they had to stay late to help me finish up my paperwork and it began to snow of course but Tim walked out with me and helped me clean out my trade in and transfer all my stuff over to the new car. He then came out and switched over my tags for me. I have recommended Tim to both family and friends since and will continue to do so.

Jenna

May 4, 2015

Flanagan at Germain Ford did an excellent job helping me to find a new (to me) car! I had unfortunately hydroplaned and totaled my last car, and was under a time limit with how long insurance would be paying for my rental car. I am from Cincinnati, and went to multiple local dealers looking at used cars, including Ford. Since I am young, I wanted my parents to come with me before singing any papers. When my parents joined me at the local Ford, it was quickly figured out that I had been taken advantage of. Luckily, we found Germain Ford in Dayton! After I had been emailing with Flanagan ahead of time, we were greeted by him when we arrived at Germain. He did an excellent job making sure that the car had everything on the list of what I wanted, and everything on the list my even more particular Dad did not want. I never once felt taken advantage of, just helped and guided in the right direction. I am very glad to say that I purchased my car from Germain Ford, and was able to drive it home that same afternoon! Thanks again Flanagan!

Kirk F

May 4, 2015

This is my second car in 6 months that I have purchased from Hidy/Germain Ford and the pleasure of working with Tim. Tim is the consummate professional and he made the buying experience seamless and worked very hard to accomplish everything we needed to do in such a limited amount of time. I'll need a third car in the next 6 months and plan to visit Tim yet again!

Linda sturgeon

May 4, 2015

Excellent service time did everything he could to satisfy us he went well beyond what we expected

Melissa

May 4, 2015

I love my Ford Focus purchased from Germain Ford in Beavercreek! I had the pleasure of working with Tim Flanagan as my salesperson. I'm a person that appreciates efficiency and not spending a lot of time haggling back and forth. Tim was respectful of my time and presented me with a fair very offer. I honestly love my Focus! I like it even more as I am driving it and really understanding all the features. My experience was so great, I referred my parents to Tim and they purchased a vehicle from him as well! You can't go wrong with the experience you will get at Germain and with Tim!

myersta

May 4, 2015

Tim was genuinely interested in exactly what I was looking for without pressure! Tim is the reason I will be back.

rhonda h

May 4, 2015

Excellent this was my first car loan and they made it awesome

Steve

May 4, 2015

Excellent transaction. Fair trade-in. Good value on new car.

Wanda Hargrave

May 4, 2015

Tim was very courteous and knowledgable of the car I was shown. His particular technical knowledge of the features of the car was outstanding.

Zeke

May 4, 2015

Tim Flanagan helped me find a 2015 Ford Fiesta. He answered my questions about the car. He helped me get a fair price for my trade-in and I think a fair price on the new car. I would recommend Tim to anyone looking for a Ford vehicle. Thanks Tim.

Akita's Momma

Apr 26, 2015

Hi, this place is Awesome! They contacted me about them wanting my 2008 Ford Fusion. I looked on line, e-mailed them & they e-mailed me back with an appointment for the very next day. Roger Rowland was down to earth, heartfelt, & understood where I was coming from and worked with me to make it possible for me to get a newer car, with all the bell's & whistles. The Financial Boss man was Awesome too! He was friendly & helped me through all the paperwork, & explained & gave me excellent knowledge of all benefits of the coverage of the warranty. If your looking for a dealership for Value, Knowledge, Respect, & Friendliness you have to go to Germain Ford in Beavercreek! : )

RJ Shaw

Apr 25, 2015

Bought my last truck at eastgate back in 2004. The time came for a new one so I stopped in to what I thought was Hidy. Turns out Germain is the new name in town. Eric helped me find the exact truck I wanted as they did not have it in stock. I told him I wanted the same as I got but newer. He and Brad worked to get the exact one I wanted from another dealer. Appreciate all the hard work. Will be telling family and friends about the great service.

zeke13

Apr 10, 2015

Do not go to this dealership for anything. The manager Mel will lie to try and put a deal together. Then after the sale they will try to do everything they can to keep you in the lemon vehicle they sell you. Instead of fixing the issue or replacing the vehicle they say that the safety hazard that my lemon is will "work itself out" after driving it for 5 thousand miles! Not to mention has rust and they do not care to resolve the issue because they got the sale. Do not end up stuck in a brand new lemon from these scam artists, go to ANY other dealer you will be grateful to not have to deal with the problem I am going through.

Gail T.

Mar 23, 2015

I had my car serviced this past Saturday at Germain Ford. They have a very friendly and helpful service staff! I definitely recommend Germain Ford if you need your Ford serviced!!

Charles Grey

Mar 13, 2015

So glad to have Germain Ford in town. Looking forward to servicing all my cars and buying all of my vehicles here!

fordman

Feb 4, 2015

I purchased an F-150 from Hidy Ford in 2011. I was recently in the service department and Jamie Sites took excellent care of me. I will definitely be back to purchase my next vehicle and for all of my service needs! I highly recommend this dealer.

Greg K.

Feb 1, 2015

Our sales rep - Bryant was great, very friendly and helpful with both the buying & answering questions about the car and the financing. I would highly recommend him and Hidy Ford for your buying needs. Everyone there was very friendly offering water or just talking.

Jerry Waugh

Dec 20, 2014

Recently purchased new truck from Hidy...found some dents in the hood after the purchase...Al Vancil, my salesman and Stevie Eagle in Service reacted quickly and got my truck repaired quickly..cannot tell where dents were...appreciated their concern and quick turnaround for repair...top notch people who care for their customers. Jerry

Darryl

Oct 24, 2014

I looked at vehicles when Hidy Ford fist moved to the new store a few years ago and, to make it short, I didn't buy there. Fast forward to 2014. I was curious to drive an Ecoboost F-150, so I stopped by. Steve Glenn did a great job of showing me around the truck and helped me test drive several versions and drivetrain packages. Another short story: I bought a truck. Steve was very responsive to phone calls and questions, and was exceptionally good at giving enough attention to my deal while also taking care of other customers. He's in my top 3 sales people in 30 years of car buying. The dealership proved true its word in the service department. My first (free) oil change and tire rotation was quick and efficient, and I was in and out in less than 45 minutes. Another example of busy people paying attention to a customer. I kinda like the QuickLane concept. Overall, I was unusually impressed with Hidy Ford, and will start there next time I look for a new car.

Tammy Fulton

Sep 23, 2014

Tim made Jeff and I feel at home with the whole process of finding a car to setting up the payment the way we needed it to be. He helped us determine the right car for our needs at this time. Tim talked to us as if we where close friends. We where so happy with our experience that our daughter and son-in-law bought a car the next day.

Bob W

Sep 22, 2014

Beyond pleased with the awesome service i got at Hidy Ford from Tim Thacker! Highly suggest him to all my friends and family looking for a vehicle!!!!

Carrie G

Sep 22, 2014

Tim Thacker should get salesmen of the year. Best salesman ever!! Very happy with my new Fusion! Thank u Tim for helping me get the car i wanted.

Henry T

Sep 22, 2014

Great salesman. Tim and his finance guy really worked hard to help me get the truck i wanted. If it werent for u guys i wouldnt have my truck. Thank u both

Jason S

Sep 22, 2014

Soo greatful Tim helped me get an awesome deal on the vehicle i wanted. Thanks again Tim!

Jennifer M

Sep 22, 2014

A++++++++ to Tim Thacker on his amazing salesmen skills!!!

John C

Sep 22, 2014

Tim helped me get an awesome deal on the specific car i wanted!! Thanks Tim!!!

Ken C

Sep 22, 2014

Great salesman. I would recommend Tim to everyone!! Thank u Tim

Sherrie A

Sep 22, 2014

Very blessed to have had Tim as my salesmen he helped bless me with a car! Thank u soo much tim

Tea L

Sep 22, 2014

Thank you Tim Thacker for helping me find a car. I went in not knowing weather or not i even wanted to buy a vehicle and Tim showed me some cars and i decided it was time for a change. Im very happy i made the decision to get a new car!

Tom M

Sep 22, 2014

Thanks again Tim for helping me find a truck!! You did an awesome job.

Whodey91

Sep 17, 2014

Tim was very helpful and relaxed. He let us look at what we wanted without much input until it was something we liked. We tested one car and drove it home that night! Great experience

BCL

Sep 16, 2014

I had a lease coming due, and I wanted to purchase a new car. A friend convinced me to go look at the new Fusions, and I was very impressed. I worked with salesman Steve Glenn, who was fantastic! I would highly recommend him to anyone. On the business side, there have been some issues, but I am very pleased with my car and the sales team.

Florida Guy

Sep 10, 2014

I have to add that while passing by I had the GREAT pleasure of meeting an outstanding salesman Nathan Pence. I was completely blown away by his professionalism and understandings to my needs. He Is Top Shelf, and should be highly recognized and rewarded. A lot of times people only write reviews when things dont go their way, get upset or are dissatified, I believe you give credit when its due. GREAT JOB!! ps. Nathan left a lasting impression on everyone that was with us.

Janice

Sep 9, 2014

We purchased our new truck from Hidy Ford. Eric is a sweet young man to work with. He has been a great help in teaching us old folks how to operate all these bells and whistles that come on these new trucks. Our grandson will be paying him a visit soon for new truck too.

JJ and AJ

Sep 9, 2014

I really appreciate the service we received from Hidy Ford when purchasing our last vehicle. From top to bottom everyone there was friendly during the whole process. Eric Westley helped us to get the car we wanted at a price we could afford comfortably. Thanks again Eric and Good Luck!

Josh

Sep 9, 2014

I purchased my lasy vehicle from Hidy during one of their big Tent Sales. It was quite and experience. They had tons of cars so it was not hard to find one(it was hard to choose between several good ones). Eric fromt he Ford store ended up working really hard so I could get the one I liked best. If you want a fair deal from an easy going salesman I suggest you visit Eric at Hidy Ford.

Liv

Sep 9, 2014

A coworker of mine referred me to Hidy Ford to see Eric Westley. I am glad she made the recommendation because I ended up getting a great deal which made it possible for me to get something way nicer than what I thought I could afford. I am very happy with my purchase and certainly glad I went to Hidy.

Maria Reed

Sep 9, 2014

I recently purchased my vehicle from Hidy Ford and Eric Westley and Danny Baer were both awesome to work with. Thanks again guys!!

Sandra Eisenhut

Sep 9, 2014

I had previously purchased my Honda Accord from Eric Westley back in 2012. I had just bought a 4cyl Accord only six months prior and had decided it was just not the V6 i was used to. Eric managed to find me a great deal on a manager's demo that had a greatly reduced price and the bigger engine like I wanted. So when my husbands vehicle started acting up recently we decided it was time for something new, especially with winter coming up. We decided to go with something cheaper and used and I wanted to make sure I gave Eric another shot. The guys at Honda informed me that Eric worked next door at the Ford store so it was there I went. The second time was just as good as the first. We ended up finding a very nice 2005 Explorer with only 60,000 miles on it. It was a fantastic find and I am glad I chose to return to see Eric. My husband and I remain greatly satisfied customers, Thanks again Hidy!

Susie T.

Sep 9, 2014

I purchased my new Ford Fusion at Hidy Ford. The young salesman, Eric Westley, was very knowledgeable of the product which helped me to choose the right one. I didn't want to pay for options that I didn't need. After asking me what was most important to ME in the vehicle, we were able to find one with just that and nothing more. That I really respected. Furthermore, the actual buying process was extremely smooth and low pressure. For once, I actually felt like my needs were important at a car dealership unlike my past experiences. If you want a knowledgeable sales staff who are courteous and actually cater to your needs, then this is the place, especially Mr. Westley. I have told several people about my experience, including a couple of my girlfriends who have been thinking about buying new cars. I hope they take my advice and visit Hidy because it will certainly be well worth their time.

The Willhoites

Sep 9, 2014

We visited Hidy Ford because it was time for both my wife and I to get new vehicles. I came to look at a used Ford Ranger and my wife ended up falling in love with a Kia Soul they also had on the used lot. Eric Westley made us a great deal and we left with both of them! Great job Eric!

Big Guy

Sep 8, 2014

Highly recommend Tim Thacker to everyone he was a great salesman helped me get a car not knowing weather or not I wanted to buy one! He helped me get the best deal couldn't be happier!!!

Buckeye

Sep 8, 2014

Had a great experience buying a car from Hidy Ford Tim definately made it worth it highly recommend Tim Thacker!!!

Dewight

Sep 8, 2014

I recently purchased a truck from Hidy Ford. Couldn't have asked for a better salesman. Thank you Tim Thacker for helping me find the truck of my dreams. Couldn't be happier.

Glenn

Sep 8, 2014

Great place to buy a car, Tim Thacker made it an easy process for someone as busy as I have been lately and I will be sure to pass on to my family and friends what a great deal Tim got me.

Go blue

Sep 8, 2014

Greatest experience ever buying a car thanks to Tim Thacker!! Couldnt ask for a better person to sell me a car!!

HappyDad

Sep 8, 2014

I normally wouldn't write a review but I recently had a great day and walked away with my new Fusion and just wanted to let everyone know that Tim Thacker worked his butt off for me and my family. He really helped me find a way that I could not only buy my car but I'll be able to buy one for my son in Dec. when he gets his license. what a great place and hats off to Tim Thacker!

Kat

Sep 8, 2014

Tim helped me find the perfect car for me!!!! Best salesman ever!!!!

Linda

Sep 8, 2014

Overall the greatest experience i have had in 60 years when buying a car. Tim was very professional. He really knew his stuff about cars. I highly highly recommend going to Tim Thacker to buy the car you want and need.

mandyk

Sep 8, 2014

I recently wrecked my car and was in need of another, your salesmen were all nice to me but Tim Thacker was particularly helpful and so professional that I bought a car and have been so happy since. I got what I wanted and wasn't pushed into something I didn't want or couldn't afford. I really appreciated all Tim's hard work and I have already started sending people there.

Mike Sheehan

Sep 8, 2014

Recently purchased a truck from Nathan Pence at Hidy Ford this is the best deal that I ever gotten at a dealer when I am ready for a new car in the near future I will definitely go to Hidy

OSU

Sep 8, 2014

Great salesman!! Got me a great deal!! Love my new car

ukfan

Sep 8, 2014

Recently bought a vehicle for my son and was so impressed with your place but our salesman Timmy Thacker really made this the best buying experience we have ever had at a dealership and we will be back when it is time to make our next purchase.

Adam W.

Sep 4, 2014

I had an awesome experience purchasing my truck. I found it on the internet priced better than anywhere else with comparable trucks. It was literally the easiest vehicle purchase I have ever made. Thanks again Eric

Dave LeFevre

Sep 4, 2014

I was in search for two company vehicles and I had a set amount of money. I needed a basic work truck and a minivan. It was a tough gig as I visited dealer after dealer trying to find the best value for the price. Fortunately I ran into Eric Westley who helped me find a perfect truck for the right price. Although they did not have a van I needed, Eric assured me he would keep an eye out and let me know as soon as one came in. Sure enough within the week he was calling me. He sent me a few pictures and I went to check it out. It was also a perfect fit for what we needed. Not only did I find the perfect two vehicles I needed but Eric made an extremely stressful situation very easy and I am thankful for it. I will certainly be spreading the word!

Duane

Sep 4, 2014

After years of beaters I finally decided it was time to cosign for my son to buy a nice car. He really wanted a Mustang and after graduating college I was ready to help him. We searched multiple dealers and ended up at Hidy Ford because they had a few we wanted to look at. Eric Westley was great to work with. After we decided which one we like he made sure we got a good deal. My son loves his new Mustang and their service department is always fast and friendly when we go to get the oil changed. I definitely go to Hidy Ford first for all your vehicle needs.

G.Howland

Sep 4, 2014

We visited Hidy Ford in search of a nice used truck and Eric Westley helped us get a great deal on our 2006 F-150. He was very patient and not pushy like most car salesman. Thank you Eric!

Harmon Bergen

Sep 4, 2014

I purchased my Ford Ranger for Hidy Ford. Eric is a bright young man and a great pleasure to work with. My grandson will be visiting soon to purchase his first vehicle.

J. Howard

Sep 4, 2014

My wife had such a great experience when purchasing her new car I decided Eric Wesltey at Hidy Ford was the only option when purchasing my truck. We appreciate you Eric!

M.Fullenkamp

Sep 4, 2014

It was an absolute honor to work with Eric Westley when purchasing my used Jeep Wrangler. The service was outstanding. It was a surprisingly low pressure dealership compared to most.

marker family

Sep 4, 2014

We bought our son's truck from hidy ford. the entire staff, especially eric wesltey, was very friendly and easy to work with. would definitely recommend giving them a shot.

Mary Jane

Sep 4, 2014

I was out looking for cars and ran into Eric Westley. He was very kind and thoughtful of my needs. There were a few used cars that I liked but Eric went above and suggested that maybe a brand new car would be best. Eric went to work hard for me to get me a fantastic deal on a brand new car so I could get exactly what I wanted! I absolutely love my Ford Focus! It was such a great experience I brought my husband back three days later to buy a used truck. Way to go Eric and Hidy Ford. Thank you so much!

Mr. and Mrs. Hook

Sep 4, 2014

We visited Hidy Ford in search of an suv to pull behind our motorhome as we do a lot of cross country traveling. Eric Westley did a great job in recommending the Ford Escape. He was a pleasure to work with and worked hard to make us a fair deal. We purchased a certified 2013 model and we love it.

Wolly

Sep 4, 2014

I purchased my wife's edge from Hidy one year ago and was very pleased with the experience I had with Roger Rowland. When I decided I wanted a new Fusion it was Hidy where I returned. Roger no longer worked there but luckily for me Eric Westley greeted me when I arrived. Once again I received great service when purchasing a vehicle. Eric and Brad went to great lengths to find me the exact Fusion I desired and I couldn't thank them more. I will certainly return to Hidy Ford when my daughter is due up for her next vehicle.

Mrs. B

Sep 3, 2014

We worked with Tim Flanagan to buy a new Ford Explorer. Tim went out of his way to accommodate us, listen to our wishes, and find a car that best suited our needs within our budget!

Sean and Valerie

Sep 1, 2014

We purchased a new 2014 Escape today and had many questions about different features. Tim Flanagan was our salesman and he was extremely helpful. Would be happy to return to him for a future purchase.

Kay Rager

Aug 31, 2014

Tim Flanagan was a great sales person to deal with. No "over pressure to buy" just great service and always answering my questions. Business office staff very professional also.

M.a.6baseball

Aug 30, 2014

Tim Flanagan helped me, I recommend going to him if looking for a car. Very much so is a people person, and doesn't push like most dealers!

AS

Aug 29, 2014

I was in search for a van when I ran into a great salesman who was very knowledgeable in his vehicles. Tim Thacker helped me a great deal in what I was looking for in a mini van. Thanks for all your help. I will be recommending your dealership to my friends and family.

C.E.

Aug 29, 2014

I RECENTLY PURCHASED A USED VEHICLE FROM HIDY FORD. EVERYONE I CAME INTO CONTACT WITH WAS VERY PROFESSIONAL AND CURTIOUS. MY SALESPERSON, ERIC WESTLEY, WAS VERY HELPFUL IN FINDING ME THE BEST VALUE IN A CAR FOR MY BUDGET. I AM VERY PLEASED WITH MY PURCHASE AND WILL BE COMING BACK AS I HAVE A FEW YOUNGINS THAT WILL BE DRIVING SOON.

CBP

Aug 29, 2014

Tim was great! I came to Hidy not really knowing what or if I was going to purchase just yet, but after talking to Tim and hearing his expertise I automatically knew that I wanted to seal the deal here. He was very helpful and knowledge about all the vehicles. I couldn't have asked for a better salesman. Thanks again, I am loving my new ride!!

EJ

Aug 29, 2014

This place was very nice and they made sure I got a great deal on a car... Tim is an excellent salesman and I would definitely buy from him again.

glenn

Aug 29, 2014

So glad I found tim to sell me a car what an awesome salesman

Melissa

Aug 29, 2014

Finally got the car I wanted!!!! Thanks to Tim Thacker!!!!!

Terry B

Aug 29, 2014

I came to Hidy Ford in search of the perfect car I had found on their website. Luckily for me it was still there. Eric Westley and the finance team worked hard to get me a competive interest rate which really helped to get me a payment I was comfortable with. I definitely recommend anyone in the market to give these guys a visit. I suggest asking for Eric. I felt like he really did his part to help me get a good deal.

William S. Harrell

Aug 29, 2014

Tim Flanagan was the sales representative that assisted me in purchasing my 2013 Ford Edge at Hidy Ford on 1 Aug 2014. I give Tim the highest marks possible. He did a very excellent job, worked with me during the price negotiations, and answered all my questions during and after the sale. Tim was very busy when I first arrived at Hidy Ford, but he made the time available to be my sales representative. Due to Tim's personality, commitment, and honesty he turned a "just looking" customer (me) into a completed sale. I am very satisfied with my Ford Edge and my experience at Hidy Ford, Beavercreek, OH.

Cali

Aug 28, 2014

Was looking for a New ford Fusion and Tim Thacker helped me find the exact car I wanted and the color I wanted! I would recommend Tim to any and everyone looking for a vehicle!!!!

Connie and Gary

Aug 27, 2014

We bought our last vehicle from Hidy Ford and Eric Westley was a pleasure to work with. Not only was he curtious and professional but also worked hard to get us a good deal on the vehicle during negotiations. The entire staff made us feel at home during our stay. We would definitely recommend Eric and Hidy Ford to others and we will certainly be back the next time we need a vehicle. Thanks guys!

K, Clark

Aug 27, 2014

Hats off to Eric Westley and Brad Houk for taking the time to be patient with me during the purchase of my mustang. They worked really hard to get me the exact one I wanted without trying to get me to settle for something else. I am loving my Mustang GT

Mr. Patton

Aug 27, 2014

Eric is a bright young man who is very knowledgeable about the product. He was great to work with. This is the last car I will ever buy but I will be telling folks at church about him. God bless

Big Gus

Aug 26, 2014

Great salesman, very knowledgable and helpful. Went way above his duties to help us. Would definitely come back and would refer anyone I know looking for a car.

Dave Brandenburg

Aug 26, 2014

My salesman, Eric Westley, Had the answers, has the knowledge, plus made the shopping experience, well better than I have had in the 30+ something years of car buying. Made me feel at home. He listen to what I was looking for and wanting in my truck. Took his time showing me the options in the brochures, then took me to see them in the trucks. I Have, and will always recommended him to friends, and anyone looking to buy a car or truck. Thanks Eric and Hidy Ford. Love my F-150.

Bk

Aug 25, 2014

I recently purchased a car from Tim Thacker. He helped me a great deal. Couldn't ask for a better salesman!,

RF

Aug 25, 2014

Tim is a great car salesmen, he made it very easy for me to get the car I wanted.

Sandy

Aug 25, 2014

We were in the market for a car, did a lot of shopping around and ended up at Hidy Ford, just to look around and price cars there. We ended up buying a Fusion which I absolutely love. The salesman Eric Westley was knowledgeable and professional without any of the "high" pressure techniques most dealers use, and he went out of his way to accommodate us. I have recommended Hidy and Eric twice now and both went and saw Eric and both bought cars there. The only down side, I love my Fusion so much they may not see me for a while.

UKfan

Aug 25, 2014

I was impressed by the dealership overall but my salesman Tim Thacker is what sealed the deal for me. He was very patient with me, answered all my questions and helped me to make what I feel was the best decision for my lifestyle. I am so happy with my new car and will be telling everyone to give you a visit/call when they need a vehicle. Thanks again Tim, I really appreciate all your help.

whitescorner

Aug 25, 2014

We hit it off with Tim Flanagan, right out of the gate! He was extremely helpful and knowledgeable and answered all our many questions. We would not hesitate to recommend him to family and friends.

Blair

Aug 24, 2014

Bought a car last week from Tim Thacker. Got me a great deal at a great price. Couldnt be happier! Thank you!

webby

Aug 24, 2014

I came in to buy the EXACT truck I wanted to buy. Eric Westley worked hard with the sales manager Brad Houk to ensure they found me a truck with all of the optons I wanted. I am very pleased with my new F150 and the service provided was great. I will definetly visit Hidy Ford again the next time I am in the market for a vehicle.

KimB

Aug 23, 2014

I was extremely happy with my experience at Hidy Ford. My salesman, Tim Flanagan, was very helpful and friendly. Not only did he help make my buying decision easier, he was fun and upbeat which made the process very pleasant. I was a little nervous about trading in my car for something new, but Tim and the gentleman in finance, really put me at ease and made it a lot of fun! I will be doing business with them again!

mark m

Aug 23, 2014

Had fun negotiating for a new F-150 with Tim Flanagan. He was very professional and I would recommend him to others to buy a new car.

Sue

Aug 23, 2014

Great buying experience with Tim Flannigan. He really went to bat for me and got my payment where I needed it to be and getting what I needed for my trade. Appreciate all his help and would recommend him to others.

Frank P.

Aug 22, 2014

I had visited several dealers in the Dayton area and looking for a specific option package on a Titanium Fusion with no success. Tim Flanagan from Hidy Ford listened to what i wanted and did not try to sell me on any other features. He tracked down the exact vehicle i was looking for and matched the best deal i had recieved from other other dealers on the spot.

Jeff

Aug 22, 2014

Tim Flanagan did a great job for me. Hidy didn't have the vehicle I wanted in stock but Tim found it and swapped with another dealership. I had the vehicle in only 2 days. Thanks for a painless car buying experience!

KristiK

Aug 22, 2014

Tim Flanagan was most helpful throughout the process, took time out for everything I needed and even offered the ride home so that I could enjoy the new vehicle the same day I bought it. Great job!!!

Barry

Aug 19, 2014

I recently ordered an F 350 from Hidy Ford . The purchasing process was relaxed, informative, and helpful. Kyle Fudge answered all my questions and provided information that was very useful . Kyle allowed me adequate time to test drive vehicles on the lot so I knew exactly how I wanted mine to be ordered. He went out of his way in every respect to be professional and accomodating. This was overall a great buying experience and Kyle is to be commended for being enthusiastic ,and making this feel like I went with Dad to get that new car for the family when I was a kid. A great experience , thanks Hidy Ford and Kyle.I look forward to getting my new truck and many more positive experiences here.

jappyfordfamily

Aug 19, 2014

Inspiration, honor, respect, genuine, and kindness are simply a few of the positive words that can be used to describe our salesman, Kyle Fudge. Me and my wife Dawn are newlyweds expecting twins and Sir Kyle Fudge went above and beyond for us and we couldn't be happier with our new Explorer. Would I recommend your dealership to others? ONLY IF HE IS THEIR TO ASSIST THEM. I will send not only my friends and my family but I will also tell anyone and everyone I hear mention the mere thought of purchasing a new car. An "atta boy" should go to whom ever made the decision to hire this young man, thank you for both your time and our lovely experience.

David Shade

Aug 18, 2014

Our salesman, Eric Westley, did an outstanding job in trying to make sure we received everything requested on our new Taurus. His knowledge on reviewing the options on our vehicle were great. I recommended him to a friend that is looking for one just like we purchased - hope she took our recommendation.

Jamie Z

Aug 18, 2014

Tim made buying a car a very comfortable process. I love my Explorer!

John

Aug 18, 2014

Kyle Fudge really hustled to get us the best deal on exactly what I wanted (and wanted to pay). The finance department kept working with me (for several hours) to ensure I was satisfied with my financing plan. I will definitely be buying my next new car from Kyle.

Lowell

Aug 18, 2014

Great guy to work with. Have had a couple of service calls on the car and he took care of everything.

mc

Aug 18, 2014

I recently bought a car from Hidy Ford and couldn't be happier! Great price and the sale man (Tim Thacker) couldn't have been better! They made me feel like a part of there family!!! Highly suggest doing business with Hidy!!

W.A.

Aug 18, 2014

My experience started when I initially visited hidy ford to sell my current car. I had a mustang that I had owned for several years and had decided I no longer needed it and could use the money to pay other bills. After visiting a few ford dealers I found hidy ford to offer me the most money for my mustang so naturally I agreed to sell it to them. Once I got my money I paid a few bills like I had planned and them decided I could use an extra car that was more practical and economical. Eric Westley is the one who assisted me when I was selling my vehicle so I decided to see him to purchase one. I told him I was unsure if I would be able to obtain financing bc my credit was not the best but that I did have a few thousand to put down. Not only did they get me financed but he lead me to a great used Toyota Camry that was good on gas and dependable(the two things I requested). I couldn't be happier with my vehicle and the service I received from Eric and Doug Morelock(finance manger) who helped me get a great deal on a great car!

Greg M.

Aug 16, 2014

We had a very positive experience at Hidy Ford. Steve Glenn was great to work with. He made the buying process very smooth. He was helpful, concerned, and genuinely interested in helping his customers drive away in the right car!

Susanne

Aug 16, 2014

Tim is very knowledgable about the Ford cars and trucks. He is very easy to work with, and he's a great advocate for the buyer! I would recommend to see Tim at Hidy Ford in Beavercreek.

Kathy Shirley

Aug 13, 2014

My experience at Hidy Ford could not have been better. Tim Flannagan was extremely helpful. His knowledge of the Ford Escape and the information he gave me was.amazing. I would highly recommend Hidy Ford and Tim for the best experience in purchasing a vehicle.

Glen and Molly

Aug 11, 2014

Firstly, our salesman (Tim Flanagan) was just great! He was so helpful over the phone, he knows his product and he worked very hard to find exactly the car we wanted (and he succeeded!) My husband is disabled and Tim knew that in advance- he made the purchasing process as quick and comfortable for us as was possible. He was incredibly polite, friendly- very easy to work with and we have nothing but the very best to say about him. The sale of a Ford Focus SE probably isn't a high priority for the dealership- but he recognized it was a big deal for us and he made it feel as if it were a big deal for him. That goes a LONG way in customer loyalty. He couldn't have done his job any better- please thank him for us! We don't have quite as many high regards for his sales manager. We actually walked out of the dealership (after Tim had done so much hard work to get us in there!) over a $200.00 discrepancy in the sale price. He was actually willing to let us WALK over $200.00. We were so frustrated on our way home that we called the general manager (Mel Lehrner) who immediately returned our call and reassured us that the initial deal we struck would be honored; he told us not to worry about returning that day or the deposit, that he would have it there for us in the next few days. They did have the car waiting for us in a timely fashion and the rest of the purchase was a quick and tidy experience. We will certainly return to Hidy Ford and we will absolutely recommend them (especially Tim!) to our friends and neighbors.

Kevin and Sandy Sparks

Jul 27, 2014

We traveled over 2 hours to buy a car from them. They made me a good deal on the vehicle and the salesman was a big help.

Female Car Buyer

Jul 20, 2014

I'm going to start out by saying. It seems like in life when something bad happens people tell everyone about it. But when something good or great happens they only share it with a few people. Why is that? I'm not one for giving much credit either so this experience I had made me want to change that. I recently got promoted and decided I was ready for new car. After researching several makes and models I decided to go with a ford fusion. So I took the day off do get my new fusion bought. Now keep in mind I'm just a single woman going to buy a new car. Im not going to drag the first two ford dealers through the mud. The salespeople that greeted me from they way they talked to me and just there body language the overall judging and they wanted to know who I needed to talk to before I made a decision! Major turn off. So I left the second store and called a girlfriend with disgust about the situation. She told me wait a few days and her and her husband would go with me or I could drive over to the Ford store in Beavercreek. Very upset and annoyed with the whole process against my better judgement i decided to do just that. Wow! From the the very moment I pulled in to the dealership and got out of my car. Andrew greeted me with a big smile and open arms. He asked me all the right questions. Was very interested in hearing all the options and equipment I wanted on my new car. After going over what kind of budget I had set aside for my new car. We talked about the good and bad of buying versus leasing. He had asked how many miles I plan to put on my new car. I told him I was just promoted and had about 5 mile round trip to work everyday. He was really on my side, making sure I could try and squeeze all the options I wanted in my new car and stay under budget. He walked me right out on the lot and it was like he knew this car he was leading me to would be the perfect one for me. We stopped by this loaded Fusion that actually had a few more options on it than what we had talked about. Lets drive this one and see what you think about it? I expressed my concern to Andrew about the price of the car and my budget. He said don't worry about that, his main concern was that I like the car first and to let him worry about the rest. Feeling pretty good about everything we drove the car and Andrew answered every question I threw at him. He talked to me about all the things you can do with the bluetooth, pointed out the features we had discussed earlier and all the capabilities of the car. When we got back he showed me how leasing actually worked and it was perfect for me! I found my car and actually Andrew kept me under my payment I was looking for, while getting me alot more equipment than what I thought I could get. Thanks Andrew Estle for making my car shopping memorable! I have been spreading the good word about you!

Engineer

May 31, 2014

Very informative sales staff. Mr Estle made the whole process of buying a $30k Ford kinda fun. We love the escape titanium. Can't beat features and ride for the $. No pressure sales. Great features pointed out by Drew. Unlike other salesmen, he followed up on all my requests. I didn't have to call others for answers. No exaggerations of features or price. Right to the point. Can't stand pushy salesmen. He was fun to work with. Will go back.

Elizabeth Story

May 30, 2014

This was the best dealer I have been too, In very much need a new or used car, they got me off the lot with a BRAND new car, a little over budget but very very helpful. Overcame two obstacles in the process with their help and am no longer worrying about breaking down somewhere. The sales rep, Andrew, was very helpful and will recommend people to go here :)

Josh

May 29, 2014

I was looking for an affordable yet attractive car for my first new vehicle purchase. I've had bad luck with my past 2 used vehicles and decided I wanted the warranty that comes with a new car. Fiestas and Focuses were my two main options I was searching for, and I specifically looked 3 months before I new I was ready to make the purchase. Andrew and Hidy Ford in Beavercreek was very helpful and did not pressure me into a quick buy. My main concern was pricing and reliability in a vehicle. Although I wasn't looking at purchasing right away due to personal budget restrictions, Andrew worked with me and was able to get the car into my price range and have not been happier with the vehicle 2 months after buying the car. The staff was extremely friendly and have made sure I have been a happy customer. The gas mileage is great, the drive is smooth, and it's been the best investment I've made over the past 10 years other than finishing my degree. I would definitely purchase from Hidy Ford again.

Tony V

May 13, 2014

There wasn't anything special about the buying process. Same typical dealer experience you can find at any dealer, I went there because they had the car I wanted for the price I was willing to pay. After that it was all down hill. Normally I would have waited to purchase the vehicle until it was setup exactly as specified, but being the nice guy I am. I purchased on the last day of May so Tim could get his bonus. He only needed one more sale. Being the nice guy has bitten me in the rear, because the rear backup camera is not what I asked for and its been over a week now trying to get this straightened out, and I have been nothing but lied to and avoided since my purchase. Since before purchasing the vehicle, I have been called a total of 4 times. That's including the 2 initial sales calls. Each time I call them its the same answer, let me research this and will get back to you, or the used car sales manager isn't in today. I guess he works 3 days a week. I have called them at least 10 times only 2 of those calls have actually been returned. What was promised (Backup Camera that displays on the MyFord Touch screen) I was told, oh yes, we can do that. Since being purchased. LIE Number 1 - That's not an option and can't be done. You will need a different module. (I confirmed it can be done by Beechmont Ford accessories Manager, and states they've don't it before and even clearly explained how they did and even covered the module. We do all the work hear.) Hidy has theirs done by a Third Party. LIE Number 2 - Will install the Ford Factory Camera System so its covered under the warranty (If it didn't come built in from Ford then its an after market part, as Ford will not change the vehicle once its left the plant, again Beechmont Ford accessories Manager) The sad thing is I really like the car and the backup Camera they did give me works good. Its the lack of customer service and just over all dishonesty that I am upset about and the fact that even after I have done all the homework (their job/caught them in their lie) they still haven't made it right and still hold to their lies. Unless your prepared to make a lot of phone calls and foot work, I would avoid Hidy Ford. Once they have your money, you might as well not exist.

JenniferC

May 6, 2014

We recently purchased a 2014 Ford F-150 from Andrew at Hidy Ford. He was knowledgeable, helpful and went out of his way to make sure we had a great buying experience. I would highly recommend Andrew at Hidy Ford!

Pigsfly

Mar 13, 2014

First experience with Hidy Ford Service was not good. I was crazy to keep going back. I had a 2003 Ford Taurus in three times for a problem with the ignition. They kept saying they couldn't find anything. Well the car caught on fire when it wasn't even running and the fire started in the ignition area. I have a 2010 Ford Fusion Hybrid and it began making noise. I took it in and they "couldn't duplicate the problem". This happened two times. Then I was driving home one night, it started making the noise so I pulled straight into the dealer so they could hear the noise. Their response "all hybrids do that". I had driven the car for over a year and never heard the noise. After several heated discussions with them they replaced parts and fixed the problem. Most recently I purchased a used vehicle from them that came supposedly had been inspected and had a limited warranty. A week after driving the breaks were making noise. I took it in. According to them it need the break pads resurfaced and the break drums sanded down and two tires (dry rot) and the warranty didn't cover any of it . I took it to another garage to have it checked out. Turns out there was no resurfacing the pads as the crumbled into pieces upon removal. The car also has wheel bearings going bad and the tires need replaced. I had that garage replace the brake drums and pads to the tune of $500. Went back to Hidy to have them look at the car again to fix the remaining items. They found nothing wrong not even the tires which they noted the first time I took it in. Beware of Hidy Ford in Beavercreek, OH!!!