Used Cars for Sale at Global Auto Mall in North Plainfield, NJ

ejwyss

Nov 13, 2016

From the moment I arrived, I felt comfortable and was well taken care of. My salesperson was prompt, very knowledgeable about the vehicles on the display floor and answered all questions to my satisfaction about pricing, features and let me test drive the vehicle I was interested in. Any questions I had were answered and I felt assured in my decision to buy a new vehicle from Global. I plan on having my vehicle serviced at Global and would recommend Global to family and friends.

gmnumber2

Nov 13, 2016

My experience at Global was awesome! My salesperson, Ian, got me a great deal on my new Hyundai, and I love it! Would definitely recommend.

jorge.zapataleon

Nov 10, 2016

great customer service, the sales guy was pretty good would recommend it to family members and would return back ones my lease is up.really proffesional.

SIF42

Nov 10, 2016

My experiences with Global Hyundai has been excellent . This is my 4th Hyundai in three years and have nothing but great experiences, especially with my sales person.

yasmanicuesta

Nov 9, 2016

The salesperson was a very big help... Jhon Pierre, assisted me from start to end of my purchasing progress. He showed me multiple cars, to insure I find the right one for me... He show me how to operate all the GPS and radio.

bevconde4

Nov 9, 2016

The sales Person that helped me out picking my new car was a really excellent person , really kind and patience was always giving me options to satisfy my needs with the new car all the crew in global was really kind as well and helped me out with all the paperwork and everything that had to do with the car I appreciate all the work done Thanks

csmulderrig

Nov 9, 2016

Fast knowledgeable really suit all the needs your looking for and accommodate any situation your in.. I highly recommend this dealership to anyone. By far the best experience I've had so far with any dealership

hernsmiles

Nov 9, 2016

I went in knowing what type of car I wanted and how much I wanted to spend on a monthly basis and my sales person helped me meet my requirements. I was very satisfied.

the4thompsons

Nov 8, 2016

Great overall experience with everything. They found the exact vechicle we were looking to buy in a timely manner. I would recommend this dealership to my friends.

ritavalade19366

Nov 7, 2016

I love my new Hyundai and my salesperson Julio Ruiz was absolutely amazing. He truly went above and beyond in assisting me, he is a true asset. Thank you!

Alexrad92

Nov 7, 2016

Sammy was personable and made the whole process comfortable. We were able to come to a deal and I was happy with my experience. I have nothing but good feelings towards this dealer.

ashleymapu

Nov 2, 2016

It was such a pleasure to meet Julio & have him help me get my car. He has so much patience and works hard to make his customers happy. I will recommend him to anyone that wants to buy a car!

maryannetm

Nov 2, 2016

Very courteous, very prompt. Exactly what I hoped it would be. Was out of there quickly, very thorough on everything I needed to know about my car.

mlkearns

Nov 1, 2016

My experience at Global was great from beginning to end. They listened, they suggested, and placed zero pressure on me during my purchase. Both Doug and Ken were very helpful. I definitely recommend Global!

mommpap

Nov 1, 2016

Other than the first glitch with the headlight and having to return for service less than 12 hrs after taking possession of the car we love the car and very happy with our choice.

Tapp50

Nov 1, 2016

We got a great deal, my wife is happy and Sammy Chow put a smile on both our faces, happy customers and this our third vehicle from Global.

Walkerbruce

Oct 31, 2016

My husband and I were just looking for a car to lease,we came home with a new car Sammy was great. AWESOME REP Great

Syggy

Oct 29, 2016

Yesterday, my wife and I came to visit this dealer looking at the 2017 Hyundai Elantra Eco. We were graciously greeted by Guy Harris who had us take a seat at his window office down at the showroom. We told him which car we wanted to test drive in particular and began indicating our budget constraints. He immediately stopped the conversation and made it a point that we needed to actually like the vehicle first above all else. So instead, he immediately set us up for a test drive in the exact make, model, and even color vehicle we wanted.During the test drive, he was exceedingly patient and pointed out all the great things about the car. What was also amazing was that he even pointed out all the quirks that we might notice while driving the car around. They key elements we were looking for was a functional blind-spot monitoring system and rear backup camera (with cross-traffic alerting). We hoped to find something similar to what we currently have ('15 Mazda 3 i Touring).At the end of the test drive, we found that the car had the features but did not perform how we wanted which ended up ruining the experience. When we asked if we could try the Kia Optima, he went above and beyond to move 5 different cars in order to pull that one out just so we can see if those features would work the same or not in that vehicle. To our disappointment, it failed just as gloriously as the Elantra.Back at the dealership, Guy sat back down with us and approached the exit conversation in such a down-to-earth manner. "You guys need to find a car that fits the bill and not just 'settle' for something," he says. He also mentioned that the Mazda is different in driving dynamics and features but never bad-mouthed our current vehicle (or any other makes/models) like how other sales reps would. He actually treated us like humans and was looking out for our best interests.It was such a welcoming experience that if I had to buy any vehicle from that lot, I would ONLY correspond with Guy. So if you're there looking to buy from this dealer, be sure to check in with Guy Harris. Spend 5 minutes with him and you'll see how a true sales person should be.

stephwhite1999

Oct 26, 2016

I am thrilled with my new car. This is my 4th Hyundai at Global Auto Mall and I continue to come back to Global Auto Mall because they go above and beyond to meet my needs.

megan3985

Oct 26, 2016

My car buying experience was stress free. I love my new vehicle. The pricing on the vehicle was negotiable and I felt comfortable with the final payment of the vehicle. Sammy chow was very helpful and informative.

mtodorovic69

Oct 26, 2016

Very satisfied, listened to me, asked right questions, offered beverages, explained warranty, helped get me car insurance, outlined finance options, respectful, courteous, professional, full attention

Wlee326

Oct 25, 2016

Experience was great! Sammy was helpful, funny and a pleasure to work with. I love my new car! I have nothing but great things to say.

om3boogie

Oct 16, 2016

I dealt with Ian primarily and he did an amazing job. He went above and beyond and in the end I left in a new car. There were some stressful moments in the process but I always felt he was on my side and we were working towards the same goal. I would definitely recommend him and this dealership in the future.

adamjcohen3

Oct 14, 2016

The salesman was good to work with. It took too long to find a salesman to work with upon our initial walk in to test drive.

dimples0971

Oct 14, 2016

My customer experience was respectable, informative, helpful, along with a touch of humor. The feeling a big purchase can be overwhelming, but I breathed and smiled.

amyf321

Oct 11, 2016

This is my family's 3rd vehicle we have leased/bought from Antoine Gratz and it is always a pleasure working with him. We love our new Hyundai!

bunnysmail

Oct 11, 2016

Jhon Pierre was a pleasure to deal with again. The car is great except for voice recognition I bought a 2014sobata and lived it, therefore I bought s 2017

megan.farina

Oct 11, 2016

I went into Hyundai looking at the Tuscon, Doug helped us from the beginning to the end and made the buying experience easy and painless! We had a great test drive and he worked really hard to make sure we were in and out in a good amount of time! The car was perfect and I continue to love it!

Peter Lombardo

Oct 11, 2016

I would like to thank Mario, Mike Delise, and the rest of the staff who helped with our purchases at Global AutoMall for their excellent service and support. They provided timely and helpful advice regarding the brand of vehicle I was purchasing. They let me know all the important information regarding the vehicle including its features along with Global's service commitment. With little ones running around along with not having any vehicles at the time due to an auto accident that occurred, we were pressed for time and needed vehicles that were both reliable and affordable. Mike was extremely attentive and he listened to all of our concerns with a great deal of patience. He also ensured that I received all the information regarding the complexities of purchasing a car. I was very thankful that Mario and Mike explained which vehicle would suit our needs best. He also solved the problem regarding the charges which we faced. Their caring approach was shocking to see from a dealer and that to us, was very important; they were truly professional. Please accept my gratitude towards Mike and his team at Global AutoMall for their speedy and efficient services. We were able to complete the transaction that same day and they even drove the vehicles to our house since they knew having 2 children while the hubby was at work would be tough on me; thanks to their attentive and alert presence. I commend them for their professionalism and superlative skills. We would do business again with them when purchasing a vehicle!!! Thanks again Global,The Lombardo's

segal.jaime

Oct 11, 2016

Came in knowing I wanted to lease a new 2017 Elantra. My 2013 lease was about to expire. Really nice experience overall. Would recommend global to anyone in the area looking for a Hyundai.

wwoods8628

Oct 11, 2016

I was apprehensive about leasing at first, having never done it before, but my sales agent was great, and walked me through the process in a way that put my mind at ease! Everyone I've spoken with about my decision since has told me that I made the right choice!

Tony59

Oct 8, 2016

I felt very comfortable from the moment that I walked in to the dealership. Sam was extremely helpful & explained everything that I inquired about. He was very knowledgeable regarding all the new technology that the vehicles have. Also I felt comfortable asking any questions, knowing he would be able to answer them. In addition, Sam helped me take my car home because I was unable to have someone accompany me. I certainly would recommend, to anyone, that this dealership is the place to do business. They all have excellent people skills. This also includes Kenny & Marco. They both do their job very well

rgjj91

Oct 6, 2016

Global was a nice new attractive dealership. I felt well taken care of and not pushed into something. As car buying experiences go, my experience at global was very easy and pain free.

robhsu

Oct 6, 2016

Global Hyundai was awesome! Very helpful and fast with service. I highly recommend Jhon Pierre. Will recommend to friends. Thank you so much for the great experience.

arecubed

Oct 6, 2016

Came in looking at options on returning a lease, ended up handing in existing lease early and leasing a second car with a trade-in, based on the value I thought we were getting.

ll2jjj

Oct 6, 2016

The dealership was a comfortable and clean atmosphere. The staff was very pleasant, professional, and went above and beyond for their customers. I would definitely recommend Global.

mfennell5309

Oct 5, 2016

Extremely professional, Julio was able to get us into a vehicle that same night. After trying other dealerships before with no success, we are extremely pleased to have come across Global. Will be recommending friends and family to this dealership. Thank you!

staceyshearer

Oct 5, 2016

I had been searching for a new car for a while, and been to many dealerships. I wasn't happy with the treatment I received, and that was a key factor in motivating me to make a purchase. I was very discouraged. The night I stepped into Global Auto Mall, and was greeted by Matt Reiger, my faith in humanity was restored. He went above and beyond to make sure my buying experience would be a positive one. Although I was extremely familiar with the Elantra, Matt showed me the car and pointed out so many features the other dealers failed to tell me about. I was thoroughly impressed. His attention to detail, and ability to answer my plethora of questions was top notch. I could tell he was very passionate about his work. When I returned to purchase the car, it was such an easy, stress-free experience. My friend met me at the dealership, and while we waited for the paperwork to process, Matt kept checking in to see if we needed anything to drink, and even offered to have lunch delivered! My friend and I was so impressed that despite Matt's amazing ambition and dedication to his work, he is a person with integrity and heart. When everything was signed and the car was mine, Matt made sure I was familiar with the all of the features of the car before I drove home. Never in my life have I met a more sincere, enthusiastic, driven car salesman. I went to five Hyundai dealerships in my quest for an Elantra, and ultimately chose to drive over an hour to Global to get the best service and car buying experience a girl could ever wish for. I have been telling anyone that will listen to head over to Global for their next car!

sndavis27

Oct 4, 2016

I LOVE the care and professionalism of this dealership and I have to stress the word CARE. As a female, I feel like easily get lost in car dealership jargon but here they really take their time and make sure that you understanding EVERYTHING!!! This is why I chose to lease here again. The staff at Global are extremely patient and kind. When I go for my routine oil changes, the repair staff remembers not only me but my daughter. Angelica a repair representative greets her a comments on how big shes is getting because we have been coming to Global since she was 1 years old, now she is 4. Global truly understands how important my family is to me so throughout the buying process, they played volleyball, danced, and entertained my daughter and hung out and talked sports with my husband. Doug my sales rep was awesome, he helped to CLEAN my car, yes actually clean my car and transfer my things from the old car to the new and helped put in the car seat, he threw away trash etc. Doug helped to install everything I needed. I drove away feeling on top of the world, which is how a person should feel when buying a car. I truly without a doubt feel very valued here at Global. I can't see myself going to another dealership.

dperney

Oct 4, 2016

read previous statement thank you .it is a review of my experience at global auto mall. thank you again.and thank you to John Pierrie for his help in buying my car.

Mark

Oct 1, 2016

I recently purchased a 2016 Hyundai Azera from Global Auto Mall. My Sales Representative was Sammy Chow. I am very pleased with the Dealership and Salesman. Very good experience!

daved2

Sep 29, 2016

My experience at Global was excellent. No pushy salesmen! No gimmicks to get me to buy some extra package I did not need. Overall I was completely satisfied with start to finish of my purchase at Global.

lmeszaros623

Sep 29, 2016

Matt and his sales manager treated me with professionalism, respect and exceptional customer service. Building meaningful customer relationships is very important for customer satisfaction and repeat business. You have now found a loyal customer that Toyota (crystal auto mall) and Ford (Fullerton) have lost.

smith.chanela

Sep 29, 2016

I really appreciate all of the help that was offered. I received a lot of help and the dealership was very welcoming. Thank you for a great experience and purchase!

Jawannab

Sep 28, 2016

People's person is an understatement when talking about Guy Harris. I went in telling him that I was "credit challenged" and came out with a brand new 2016 car! He worked with me regardless of my situation and didn't make me feel less because of it. I recommend anyone to him that's in the market for change.

glenx

Sep 27, 2016

The salesman Guy Harris was excellent to work with. I am very happy with how the entire transaction process was handled. I will definitely recommend him to friends and family. Best regards, Glenn

tashatroutman

Sep 27, 2016

Great salespeople that will listen to your needs and find the car that is right for you and your budget. Everything is straightforward and there are no hidden fees. I would definitely recommend global and my salesperson Matt Rieger to anyone thinking of purchasing or leasing a car from global in north Plainfield.

Ramesh Prasad Choppara

Sep 25, 2016

I have been to many dealerships before visiting Global auto mall. Finally, here I got what I wanted.I was attended by Sammy Chow, who is an excellent sales person. He explained possible for the process of buying a car, disclosed all fees upfront, and best of all did a thorough walkthrough of the car.I would definitely recommend everyone to visit Global auto mall for their new/pre-owned vehicles needs and particulars see "Sammy Chow" to get the best buying experience.Thumbs up for Sammy Chow & Global Auto mall.

megangregg

Sep 24, 2016

Vinnie Moya did an excellent job finding the exact car I was looking for. I would definitely recommend Global Auto Mall to friends and family.

jbergelson

Sep 21, 2016

I had some initial communication issues with the dealership but they went out of their way to make things right.. Very happy with the resolution and our new Hyundai Accent.

wings505

Sep 19, 2016

inspite of dealership closing. no one pressured me to make a deal. very patient and professional. Salesreps met my requirements. i would definitely recommend to others.

jasonhernandez.jh

Sep 16, 2016

The service was great. I got everything I needed and wanted with no problems. I was greeted with friendliness and never felt pressured. It was overall the best experience I had buying a car.

Jeche226

Sep 15, 2016

My experience purchasing a new grand Cherokee was extremely positive this past weekend. My salesman Christopher Skwiat was attentive, helpful and extremely patient. He answered all of our questions about the lease/purchase options and also about the vehicle that I would later take home. He was easy going and not pushy by any means. Chris made my decision an easy one!

kemosu

Sep 14, 2016

The staff from Sales to Finance & Service are polite and attended to all our needs. I will purchase my next car there, and will recommend to any one I know.

cajaquesada1954

Sep 12, 2016

Global Auto Mall is the best place to buy a car. There is no better salesperson to work with than Julio Ruiz. Thank you for everything!

nrglive

Sep 11, 2016

Nice communication and smooth test drives. Quality team and understanding of ones needs. Experience was overall great and I would refer friends to make a future purchase at Global.

cathryn.ticchio

Sep 10, 2016

My salesperson helped me make a great choice. He reviewed all relevant information and didn't get frustrated with my indecisiveness once. He was awesome! And I am so happy about my lease purchase and the amazing deal they gave me at Global Hyundia.

Jessyloosky1

Sep 10, 2016

I was recommended by others to global auto mall and there was nothing but positive things said about this dealer ., I can honestly say this was a pleasant experience, from time to friendliness and to being concerned to our needs and requests. Especially with our sales man Kenneth Arias, amazing and friendly guy. Puts effort and shows comprehension of everything that we asked. Thank you for your great help! & I would defitnely recommend this dealer and Sales man to Anyone! You Rock!!!

salmuzzio

Sep 10, 2016

Very happy with my experience and my new car. I will definitely return in the future.i highly recommend them and Julio in particular for the fantastic service I received

salt718

Sep 10, 2016

Easy and smooth transaction. Highly recommend. Thank you to J.P. And staff for a pleasant buying expierience. Will buy my future vehicles from Global Automall.

Willy

Sep 9, 2016

I went to Global Kia to purchase my first car and found Guy Harris to be a great person to work with. He was extremely friendly and i would recommend you look for him if you're considering this dealership.

jerrellthompson2128

Sep 8, 2016

Great experience overall. I was in a bit of a jam and the staff here at Global was awesome. Would definitely come again. Thank you so much.

Angitoth

Sep 7, 2016

This is my second purchase at global my son last year bought a preowned Kia soul never had any issues and this year just recently purchased a 2016 Jeep renegade. They are extraordinary people to deal with; they make sure that they accommodate you in every way to make this transaction easy. Our sales person Frank had a great personality. Very happy and will recommend and use them again when lease is over.

Daja

Sep 7, 2016

Kenneth Harris deserves the biggest bonus he can get. He is very professional, approachable, and an overall great salesman!! If it wasn't for him having all the patience in the world after asking him a million questions, I wouldn't have purchased my brand new 2017 Hyundai Sonata from Global. I recommend Kenneth (Guy) Harris if you are looking to purchase a new vehicle. Thanks for everything !!!!!

edm1201

Sep 7, 2016

Salesperson Kenny Harris was a true professional and made my experience to the dealership a stress free one, would recommend him to future friends who are looking to purchase a vehicle.

mauricioramirez2788

Sep 7, 2016

Made my purchase much faster and easier than ever. We had a great experience in global auto. Vinnie help us and guide us through out the process. We own 2 cars from this dealer already with the help of the whole team. All the best

Jb1234

Sep 6, 2016

Sammy is very knowledgeable and a pleasure to work with I would highly recommend him to anyone for future car purchases! I will definitely be back to purchase again when the time comes. Thanks for your help!

Christinamalibu

Sep 4, 2016

Great people... They make u feel like ur part of the family... They always pay attention to you. They work with ur budget you can pay...

min1353

Sep 3, 2016

We were greeted by Guy Harris as soon as we got out of our car. He was very professional in helping us choose the right car that I really wanted. Though I wasn't too confident in driving, he trusted me and explained everything that I needed to know. Truly, he's the salesman to go to if anyone wants to make a great deal!

stevep_home

Aug 30, 2016

Excellent experience from start to finish, from the time that I walked into the dealership until the time I left, I felt like I was treated royally.

cc72

Aug 27, 2016

My Wife and I met Guy Harris when we walked in. We were very impressed of how professional Guy was. He knew everything about the car we wanted to purchase. We went for a test drive, and the way he presented the car before we left was really cool. He showed us everything. Everything from the console all the way to the tires. Hes very professional and very honest. I never saw that from any other car sales reps we have gone to in the past

cameron.hall

Aug 26, 2016

Honest Salesman Jon has a nack for picking out just what you need in your price range for a car. we loved doing the test drive with him . explained all service and financial issues up front

gmagpadigi

Aug 26, 2016

Like the Hyundai products - this is great place to shop and we have dealt with them for several years and have been happy with their service and mostly with the product.

juanitam1109

Aug 25, 2016

When going to a dealership it could take all day. Not for me! In a matter of about 3 hours I looked, test drove, settled on a price and drove away with my new 2017 Santa Fe!! No once did I even feel uncomfortable with anyone there. Thank you Global!!! I look forward to working with you again!

Nati37

Aug 25, 2016

Came in with a fit budget and knew exactly what i wanted. Global and my sales person Guy delivered and gave me the best customer service. I went home with the car i wanted! Very happy

patel.r1993

Aug 25, 2016

I am happy to be part of Global Auto mall. It was an amazing experience communicating with the staff which really made me feel very comfortable. I am happy to be "HYUNDAIN". haha.:)) ! Thanks to Global Auto mall .

s.pena

Aug 25, 2016

This was my first car purchase and the experience was great. Matthew was very understanding of what I was looking for and thanks to him I have my dream car.

wagliza

Aug 24, 2016

Sammy Chow equals happy now. GLOBAL HYUNDAI 1099 ROUTE 22 WEST NORTH PLAINFIELD, 07060 Great name Hyundai... Hyundai Elantra, Hyundai velositer. Service department easy to schedule fast efficient service.

bateng69

Aug 24, 2016

I was very satisfied with the service and professionalism in which the dealer treated me. they were very helpful and courteous. i would recommend this dealer to any of my friends

danporeda

Aug 24, 2016

Nice and straight forward, answered questions, was patient. Overall, the sky is blue and the world keeps turning, ya know? They're good guys there at global Hyundai.

dentalassc

Aug 24, 2016

MY SALESMAN DOUG SHENDELL WAS THE NICEST CAR SALESMAN I EVER MET. I USUALLY BECOME VERY NERVOUS AND OFTEN RUN OUT AS QUICK AS I CAN. I EXPLAINED MY FINANCIAL SITUATION TO HIM AND TOGETHER WITH KENNY SCHWARTZ WORKED ON A CAR WITHIN MY BUDGET. I GOT SUCH A BEAUTIFUL VEHICLE. WAS NOT EVER A HYUNDAI OWNER, BUT I WILL BE FOR LIFE NOW. I WAS INTRODUCED TO THE GENERAL MANAGER ED RUBINO AND HE TOOK THE TIME TO GREET ME AND GUIDE ME TO THE CORRECT SALESMAN FOR ME AND MY NEEDS. WHEN I CAME TO PICK UP MY PLATES, THEY ALL REMEMBERED ME, WHICH WAS A SURPRISE BUT IT MADE ME FEEL GOOD. I AM A FAN NOW AND HAVE BEEN RAVING FOR A COUPLE WEEKS ABOUT GLOBAL.. DOUG EVEN PUT MY PLATES ON, AT OTHER DEALERS I HAVE BEEN HANDED THE PLATES IN A PLASTIC BAG AND NO HELP. DORINDA BOCK

k.i.kostesich

Aug 24, 2016

We really only bought the car b/c the cost/condition was what we needed and we needed a car relatively fast. The salesman was so off-putting that we are still shocked that we ended up purchasing something. He never really asked us what we were looking for in a car, he just wanted to know the one we liked from the lot. He tried to put us in multiple cars we expressed no interest in. At one point he left us in the car for 15-20 minutes while he went and met with another couple in their car, but never mentioned anything about having to do something else. He just gave us the keys and walked away. Despite liking the car, we were about 10 seconds away from just leaving when he returned. When it came time to finalizing the deal, he tried to make us finance when we never agreed to finance anything. Then he said he couldn't honor the price unless we financed. We wanted to buy it outright so we said, "Fine, we'll just leave." Suddenly, it was magically OK. The most irksome thing happened when we were done. He said that we needed to call him when we received the survey so that we could fill out the survey together b/c he won't make any money if we get one answer "wrong". He mentioned it like 5 times. SUPER unprofessional and awkward. Like I said, we are still kind of surprised we actually bought from them, but Hyundai's have a great reputation and warranty, and the car was in our price range. But the dealer and the Manager were both off-puttingthe dealer moreso than the manager. The finance guy was surprisingly delightful though. We wouldn't go back and would not recommend the dealership, despite buying a car there. Weird, but true.

VPK

Aug 23, 2016

Wife and I stopped in to check a Kia soul, and take it for a test ride. Sammy was VERY helpful, answered our questions professionally and had a great personality. SAmmy has energy to spaer and he is more than willing to help the customer.He's a great guy.

MrCoooool

Aug 20, 2016

We just leased a car from Global Kia and Sammy Chow made it all easy. He's my go to guy next time I need a car! Highly recommended

bleichda

Aug 16, 2016

Guy was superb. He knew our minds eye and provided us with a superior experience. He was knowledgeable and professional at all times. It was great working with him.

3141

Aug 15, 2016

Guy was incredibly professional and handled the entire sales process with a deft touch and a great sense of humor. 7/7 would recommend. One more word.

granvillechristian

Aug 14, 2016

Matt and the team at global auto mall was very friendly and were able to give me the car that I wanted with the best price that I could afford. They took their time and made it happen for me. Thank you Matt and the global auto mall team for making dreams come true.

sylviagrodrigo

Aug 12, 2016

Chris Santos is the main reason why we think of Global first every time we have to purchase a car. He is what a salesman should be. He also referred us to John Andre and we also loved working with him. We're happy with the 3 cars that we have purchased from Global and this is the reason why our cousin also got one from your dealership this week, There's not a lot of hidden costs pricing wise which makes your dealership different from the others.

timothykoby

Aug 12, 2016

My experience at Global was great. My salesperson, Doug, helped me decide on the perfect car for me in a professional, courteous manner. He thoroughly explained all the options and showed me how to use the features in my new car. I never felt pressured and got a great deal. Thank you!

emilyfinkk

Aug 11, 2016

We went to the dealership not expecting to purchase a vehicle but since they met our high expectations of service and a great deal we ended up walking away with a new car.

fem113

Aug 11, 2016

The service was wonderful. This is my second lease with Hyundai and I have had no complaints about the car or the staff. Everyone was pleasant and wonderful to work with.

jrcochrane

Aug 11, 2016

Jhon was great and very helpful! He offered to help me in any way that he could and was very approachable and friendly. I would recommend global auto mall to friends and family

Kpalazzolo3

Aug 11, 2016

I walked into global auto mall and didn't at all expect to drive away in a new car that day! Abigal was my sales representative and I was beyond happy that she helped my dad and I choose the right lease for me. This is my first lease and I knew what I wanted when I walked into Global and Abigal was very patient and made it possible for me to drive away that day with a new Jeep Patriot! I am a very proud owner of the jeep and would definitely recommend someone who is looking for a jeep or wanting to sign their first lease to go to Global for a great experience! My dad and I were also very appreciative of the finance manager, John, who was also very patient and helped us greatly with our situation. Thank you again to everyone at Global, I love my new car!!

pdog3983

Aug 11, 2016

My experience at Global was a great experience. This being my first new car purchase. Antwan was a great dealer and very professional at has job. I definitely recommend him for anyone that wants to purchase a vehicle.

jackson.hollowell

Aug 10, 2016

This was my second car leased with Global Auto Mall. Both times have been very professional and very successful. They always take care of their repeat customers. I'm sure I will be another repeat customer in 3 years time.

jason.m.hollowell

Aug 10, 2016

I really enjoyed the process and my sales associate Antoine was a pleasure to deal with. Will be sure to return for him for my next car.

Shannonbrown30

Aug 10, 2016

Global dealership is truly amazing, everyone there has been so welcoming, nice and always with a smile.My salesman Sammy chow was great with assisting me with a car that fits my everyday life..Thank you

triley08701

Aug 10, 2016

Very professional. Salesrep did a fine job of showing me the car and explaining it's operation We visited to service area and test drove on a hill

pushmeaway13

Aug 9, 2016

Global is a great place to buy a car and my salesman Carmine was an absolute pleasure to work with and I would highly recommend him!

WK 2016

Aug 9, 2016

Excellent experience dealing with Sammy Chow (Sales) and John Melillo (Finance). Will definitely recommend to others... Sammy took his time to explain everything and kept us laughing with his sense of humor.

fannyfuentes90

Aug 9, 2016

Outstanding service thank you for all the help given to me. I was pleased to come in to a dealership and be welcomed right away. The sales person was very helpful to given me a price I couldn't say no to.

Gregz123

Aug 9, 2016

First car buying experience . Wish the payments were a little less a month but the staff was overall friendly and accommodating. Pleased with my car and happy to have it.

jcat12232

Aug 9, 2016

Global Hyundai definitely satisfied our needs upon our latest lease. We felt comfortable, confident and happy. Car dealerships are sometimes stereotyped in a negative way. Thankfully, Global Hyundai was nothing like those negative stereotypes. We were treated with great respect, care and patience.

kalynpress

Aug 9, 2016

Very satisfied. Actually think this one the LIMITED with all the bells & whistles surpasses the last 2 my wife has owned over past 10 years. Very satisfied with the dealership. They are all conscientious and have the integrity a car buyer is looking for.

ernienmaria

Aug 8, 2016

I am so happy that my husband chose to go to Global. This was the best and stress free experience have ever had in purchasing a vehicle. I want to Thank Global for being so wonderful and thank Doug for being so wonderful. I will send everyone to Global and they MUST ask for Doug.

Ondrena

Aug 8, 2016

This was absolutely one of the greatest experiences I've had at a car dealership!!! The crew was very welcoming and cared about satisfying the needs for both my wife and I. I was pleased with the customer service and patience of there crew on my decision. Our salesman's name was "GUY"!! He was so helpful and full of life!! I believe it was his personality and understanding that sold us into making our purchase!! If you choose to get your next car from Global Auto Mall ask for GUY!I would like to say thanks for making this a memory that will never be erased. Global Auto Mall Route 22 is #1!!!!I LOVE MY CAR!!!!

Pellicier

Aug 6, 2016

I ended up at global automall because after months of searching for the right jeep for me... My road led me here. Christopher Skwiat greated me promptly without the pressure that other dealer had imposed on me. He made my car buying experience comfortable, and unstressful. He was truly there to help. I look forward to continue my relationship with Global and Christopher in the future!

dcspags99

Aug 5, 2016

The entire staff, Carmine particularly, helped me out greatly. All of my questions were answered honestly and made my experience a pleasant one. This was my third time purchasing a car from this location and all experiences have been great.

bob.alban

Aug 4, 2016

Very happy especially with Angelica in service dept. Don't want to type anymore very happy with the dealership and I would tell many people about it

dot_barbara

Aug 4, 2016

Happy with the vehicle and staff. Jean Pierre was very helpful and professional a pleasure to deal with. His follow-up on my questions and additional requests were perfect .

tomneal192

Aug 4, 2016

I had the best experience buying a car here. The salesman was so nice and described every little detail of my payment to me. I feel like a truly got an amazing deal here.

george8

Aug 3, 2016

My experience with Chris Santos in leasing this car was really great and I love the new car. I was thinking to lease a 2016 Elantra but the 2017 model has more features and is quieter and rides better than the 2016.

alfonsetornabene

Jul 30, 2016

This was the easiest experience I ever had purchasing a vehicle. Mike Delice and Antoine Gratz were incrediblely helpful and made the entire experience pleasant.

Kathy Lynn

Jul 30, 2016

What a wonderful experience we just had purchasing our new 2016 Equinox. Sammy Chow was extremely professional and friendly during the whole experience. The same goes for Rafael Escobar and Nestor Martinez! We will definitely be returning in May when our lease is up. This dealership is The best! Thank you to all who serviced us today! We will definitely be recommending you to our friends and family.

Etzel Jimenez

Jul 29, 2016

Had a great experience not a problem getting into my pre-owned vehicle even the financing when through without a hitch I was happy cuz I got t good warranty

Anthonykia11

Jul 28, 2016

I'm a 50 year old man who has been amazed by the sales,service and warm professionalism from the operators to the wonderful service assistant. My sales person Chris Santos is an amazing warm friendly up front all around gentleman who deserves your business. I noticed all sales people are trained to make you feel comfortable in all aspects. I highly recommend you choose Global auto mall before you go anywhere else. If you want stress free service. Anthony Longhitano

JDGuzman85

Jul 28, 2016

I went in to KIA at Global Auto Mall because I had visited there earlier that week to a competitors dealership and wasn't wowed by the stock or the employees. Well needless to say I went back and was met by Sammy Chow with a smile and a drive for customer satisfaction. He answered all my questions with a smile. He took his time walking me through the cars to make sure I picked what I wanted even though it was 90+ outside. He helped me out tons in getting a great deal. His manager, Mike V. was also very helpful to speed everything along smoothly, no hassles what so ever. Great experience all around. THe detail work on the car was awesome. Awesome.

justin.luckenbaugh

Jul 28, 2016

Great service, willing to work with me on the price to get me into a car. I'm very happy with the experience, and look forward to going back for services and oil changes.

kbeverley88

Jul 28, 2016

Carlos was great and appreciate his help in both car purchases!! He has great personally, very approachable and easy to talk to especially when dealing with big purchases!

scott.belfiore

Jul 28, 2016

I had been to numerous dealerships before coming to Global, and was delightfully surprised by how much better my experience was here. The staff were friendly and knowledgeable and the salesman who helped me (Jhon Pierre) made the process of leasing my Hynudai Elantra a comfortable and smooth one!

theillest83

Jul 27, 2016

Global auto mall was a great place to purchase my vehicle i have been here in the pass and i actually have leased a few vehicles from this location. I am very pleased with the service that they provide very friendly and proffesional. i would recommend this dealership to my friends and family

brennacolanduoni

Jul 27, 2016

Doug helped me right when I walked into dealership with every question I had. Very helpful in every way! Got a great price on my car and very satisfied with my lease. Also pleased with a phone call I got from Doug to check in on how I liked my car a week after leaving the dealership with it. Over all I will absolutely be dealing with Doug and Hyundai again!

foliver231

Jul 27, 2016

Everything was handled in a professional manner, and my car needs were the priority. Everything was done in a timely fashion and all was explained to me in a way I can understand. Very friendly service.

Gregz123

Jul 27, 2016

Guy was awesome at helping me understand the car buying process . He made my first car buying experience memorable and easy . I would highly recommend requesting him to help with your global car experience .

jenoneill96

Jul 27, 2016

Global Auto Mall provided me with a car that exactly fit my needs and budget. The staff was extremely professional and helpful during this transaction.

Chris_7114

Jul 26, 2016

As someone who has not-so stellar credit, Sammy was able to get me into a certified pre-owned at Hyundai without any issue. He was very knowledgeable of the vehicles and walked me through the process from start to finish. Nestor was able to close the deal on the financing side and managed to get me an affordable monthly payment. Because it was a such a rewarding service, I definitely plan on coming back and will be recommending this dealership to anyone looking to buy.

marlenedimaggio998

Jul 26, 2016

Carlos keep the great Job you are doing, always with a great smile and excellent customer service, all I can say is that carlos is a professional car sales person..

isetyoustr8

Jul 23, 2016

This was not my first purchase from Global. i PURCHASE A VEHICLE FROM YOU OVER 12 YEARS AGO. this was my second visit. Because of my first visit is the reason I returned again.

JacMad10

Jul 23, 2016

Thanks to Sammy Chow we have the SUV we've been needing. Thanks for your professionalism and persistence, we won't hesitate to recommend you guys to others!

Bad Service Attitude

Jul 22, 2016

Angelica ... is very helpful. She's the go to girl at Hyundai Service Department. She had taken care of my services numerous time. And every time was very pleasant.

Northcentral

Jul 16, 2016

I was very pleased and impressed with Global. I felt I got a good deal on a pre-owned Jeep. Sammy Chow the salesman was excellent. I felt I was treated wth respect by all the people I came into contact with. Marco Panatieri in the finance office was also a pleasure to work with. Overall I strongly recommend this dealership.

pjfarnan

Jul 16, 2016

Jhon Pierre went above and beyond my expectations. He was an excellent help. The only issue I have with Global Auto Mall is that they Lost the Title to my 2004 Santa Fe. I delivered it to Nestor Martinez as promised and was made to feel like it was my fault it was Lost after receiving several phone calls, including by the General Manager. I was told that Nestor would come to my location to fill out paperwork so they could create a new Title but he never called or showed. I'm sure it was an oversight on their part, but you shouldn't continue hounding the Customer for something that was their responsibility.

robert_fixler

Jul 16, 2016

This our second experience at Global Hyundai, and although it is further from our home than other dealers, it is worth the trip. Great staff, great service, and great facility.

steview

Jul 15, 2016

Bought my first car and was supremely impressed with Global Auto Mall. Guy Harris is a fantastic salesman and made they whole process very easy, relaxed and simple. I would highly recommend Guy and Global Auto Mall to anyone who needs a new car!

Epolanco973

Jul 15, 2016

I must say, the best car buying experience I've ever had! Guy Harris is the EPITOME of a good salesman! Goes above and FAR beyond his duties with a good sense of humor, no gimmicks, no pressure and pure honesty! Dealt with Karina Rodriguez at their BDC and she was able to pair me up with the best sales person to meet my needs. My experience started before I even walked in! I was greeted in the parking lot by friendly staff and introduced to practically everyone in the building. Sincerely felt comfortable asking questions and not once felt misled or pressured. Guy went as far as making sure I got the very best insurance quote by recommending one of his own contacts. I walked in skeptical as anyone would when purchasing a used car but I left confident that I made a great choice =) I would recommend this dealership (specifically Mr. Harris) to anyone looking for a fun and comfortable experience.

kamel

Jul 15, 2016

Jean Pierre was an excellent sales person. Very professional and fair. Didn't play games with pricing. All in all a very positive experience ! Would recommend

ktenenbaum93

Jul 15, 2016

Unlike many other dealerships and sales people I have dealt with, Vinnie understood I was in a time crunch and worked hard to accommodate all of my needs. He was very helpful.

Mburgos912

Jul 15, 2016

Great experience- returning for 2nd vehicle! Carlos was amazing. Extremely attentive and informative. My girlfriend is next to share this wonder purchasing experience. From sales to finance the customer service was flawless. This genuinely was a kind and helpful staff.

jyu

Jul 12, 2016

Sammy (Sales person) was nice to work with and not pushy when we were not ready to make our purchase (we wanted to compare vehicles at GMC as well). He showcased the vehicle (Suburban) well and was able to answer all our questions. We left the dealership and came back the same day to make our purchase.

mjmelody21

Jul 12, 2016

I was very impressed with the service and at how knowledgeable the salesperson was. I thought everybody involved with my lease was great. I would recommend Global to my friends and family.

mpellicano72

Jul 12, 2016

We love our 2016 Hyundai Sonata Sport and it happens to be in the most beautiful blue. I look forward to enjoying this new car for the next few years.

roccogarrio1940

Jul 11, 2016

great service good people.this is the 3rd vehicle we buy at global. Hyundai has the best warranty and best value vehicles. I love my new azera

tatianna.samuels

Jul 9, 2016

The atmosphere was nice; everyone greeted me when I entered the building. The car is lovely, I have no complaints in that department. I Will be back when I'm due for my services.

miltos0222

Jul 9, 2016

Successful car buying experienS the salesperson was very helpful and and cater to my needs, I will surely recommend Hem to other people that want to buy a car

ttroutman

Jul 8, 2016

Guy Harris has to be one of the best, if not the best car salesman ever. He LISTENS to what you want and works extremely hard to get you what you want. The main thing I liked was that he didn't rush me into making a decision right in the moment. He makes sure you're 100% satisfied with your decision BEFORE crunching all the numbers and he truly does care about his customers. I would definitely recommend Guy Harris to ANYONE considering buying a car from Global Auto Mall.

pigsknpike

Jul 7, 2016

We have purchased our last five vehicles from Global. We are always happy that we have salesman, Doug Shendell to work with when we are considering purchasing a new vehicle.

bobs23

Jul 7, 2016

vert good saleman.aiways friendly and kind .he was a commentment to the company.gave me cold bottle of water and dunot.i drove the cae around and it felt good.

jessica11

Jul 7, 2016

Hyundai Global Mall all in all were great and yes I would recommend it to other people. Just the paper work process has to be a little quicker.

beiger49

Jul 6, 2016

Third sonata leased thru Global. Continue to return to same because of salesperson Antoine Gartz who we request only to deal with there. Very helpful and honest

dbrabbitt

Jun 30, 2016

Angelica works in the service dept. she's very professional, tells you exactly what is needed or recommended plus I never wait too long when she's helping me with my car.. She's a great asset to the global Hyundai team

JenniferpearsonNJ

Jun 30, 2016

Vinny was very friendly and personable. I would use him for all my car purchases as I believe he is a trustworthy person. He moved quickly to get all of the paperwork completed for me.

nikole2021

Jun 29, 2016

great car was there way too long but i love my car and service salemen at first was terrible but then i was given Bueano and he helped me ti the max

blalor0

Jun 28, 2016

Experience was just right. Excellent car was shown, features explained and sold to me in a knowledgable, profession manner. This is the second time I have purchased a car here and will not hesitate to do so again.

jbdzn

Jun 27, 2016

After showing up with no advance warning, for the purpose of leasing a new car, I met Mr. Chris Santos who became my guide to Hyundai product line. He was patient, knowledgeable and courteous throughout my time at your dealership. He even personally walked the back lot of the dealership to locate the 2016 Hyundai Sonata Sport in the color that I wanted. His patience with me was very impressive.At no point in time was I subjected to high pressure tactics and even though I am only leasing my car, the treatment I received from Mr. Santos and the all of the members of your staff that I met, made your dealership my first choice for my next purchase.

steve_fowlkes

Jun 27, 2016

My only previous car buying experience was many many years ago, under the watchful eye of my father. This was the first time I was flying solo, and boy did I pick the right spot! I initially went to Autoland and was treated pretty generically, and I felt no caring from the staff at all. Naturally I'm very very leery of salesmen... and I went in with all defenses at the ready. At Global I was met with a salesman Christopher Skwiat ,who was an IMMENSE help for the whole buying process, and even allowed (put up with) me texting him with questions, etc. He even texted me a picture of my jeep when it rolled into the lot! I absolutley LOVE the jeep that I came out with, and because I went through the Costco Auto program, they offered me a very very good deal. I was made to feel comfortable, welcome, and even made extensive use of their free apples and coffee :) All in all, I was impressed. Deeply, and normally I don't go back to the dealer for service, or parts, but I feel like these guys are worth it. Thanks Chris, my next car, if it's in the Jeep/Dodge/Ram/Chrysler/Fiat/Chevy family will 100% be from you guys!

melissa.regiec

Jun 24, 2016

We had a great experience shopping. We will return for another car shortly. The staff was nice and helpful. The show room was a little hot

aloha_fp

Jun 23, 2016

Helpful salesperson assisted in my decision to buy my Hyundai Azera. He answered every question I had with a through understanding of the product he was selling.

bfink110486

Jun 23, 2016

Car was great. Dealer was professional, and very understading of my needs and wishes. I would highly recommend Global Automall and in particular Jhon Pierre.

1grgfrnc2

Jun 22, 2016

The staff at Global Hyundai was both professional and courteous. Especially the salesman Doug. Friendly and very knowledgeable. The finance professional was also excellent. We were treated very well by the entire staff.

dmarcus

Jun 22, 2016

Easy, straightforward process from start to finish. Guy Harris was professional, knowledgeable and we drove away with a good perspective of the dealership at all levels.

sabrinadelpiano

Jun 22, 2016

Abigail was very kind and helpful. She helped me through the whole process of buying my new car. I will definitely come back for future cars.

max123

Jun 18, 2016

The dealership and sales person Sammy Chow were very professional, helpful and courteous. The whole process was pleasent, quick and trouble free. I would recommend this dealership to a friend!!

info26

Jun 17, 2016

Our salesperson, Noel Lee, was extremely gracious and likable. In the past we have experienced "pushy" attitudes which creates a stressful situation. That was not the case at all with Noel. We feel as though we can contact him with any questions or just drop by and say hi! The same goes for the finance manager, Ty Alanos. He was extremely professional and courteous, and, as a Navy veteran myself, I enjoyed and appreciated talking with him.

l.magnotta533

Jun 15, 2016

Great experience they really bent over. A learns to accommodate us . Usually hate going to car dealers but this wasn't a horrible experience at all would definitely buy or lease a car here again

carlos0

Jun 14, 2016

Hyunday is my favorite brand, Global is very nice place, they have variety and the staff is very friendly, will definetly recomend this place to my friends and family

christinabarr2016

Jun 14, 2016

they were awesome and i walked away with a brand new car and very pleased with the quick and accurate service thank you again for everything you did i have a great car now thanks to global and jhon pierre and mr martinez great guys

TheresaMHealy

Jun 14, 2016

As I just stated, we have been long time customers of Global. The past 7 or 8 vehicles purchased/leased where all completed with Doug Shendell and we consider ourselves to be part of the Global family. We no longer go car shopping for the best deal because the best deal is with Doug at Global. He has our trust and respect for always making sure that we can afford the car we are purchasing and that we are happy with the vehicle. We know at any time we can pick up the phone and call him for advice if needed. The day we came we needed to get my husband in a larger Hyundai due to back surgery and Doug stopped what he was doing to work with us. He was surprised to see us as we just bought one car and leased another on the same day 2 years ago but first asked if everything was okay. We said yes just need to get a larger car for my husband as the Elantra was just a little to hard to get into with the back surgery. I believe over the past 20 years we have purchased so many cars through Global that I lost count. Thank you Global and especially Doug for treating us like family.

ellen5555

Jun 13, 2016

I am very happy with my purchase and look forward to doing business with Hyundai in the future. The personnel very professional and attentive. Happy doing business with Global Hyundai.

teddylvr9

Jun 12, 2016

The sales person was very pleasant, accommodating, and did everything that he could to get me the car I wanted at the price I could afford..He was very professional..

julio_cesarverano

Jun 10, 2016

Carlos made feel very comfortable by showing me a wide variety of cars and good option car prices that definetaley fit my budget. He also made me feel confident and secured about the best option I could afford. Carlos really expedite in a timely manner all the paperwork and gave me a big pucture of what I was dealing with. I ended up up getting the car I was looking for. Thanks

lapaisaalicia

Jun 10, 2016

Carlos Was great And friendly with at smile all the time, knows the product, great service... Im coming back And i going to referr alot people to him.. Keep it up carlos..

hypersonicaddict

Jun 9, 2016

Antoine did a great job explaining the differences between the different Sonata models and helping me choose which one was right. Test drive was long enough for me to get a good feel for the vehicle.

susanwault

Jun 9, 2016

All staff members were professional and pleasant. My experience was a very positive one and I love my new car. I would certainly recommend this dealership and Hyundai to others.

ashay1997

Jun 8, 2016

My salesperson was Antoine Gratz, he was very friendly and helpful in guiding me to buy the best car for my personal tastes and preferences. The staff at Global Hyundai was friendly and very considerate. I will definitely be coming back and reccomending the dealership to others. Thanks for everything.

pds1919

Jun 8, 2016

Thank you Antoine and Tom. It was a pleasure to deal with the both of you. But please make sure your finance guy knows what he is doing and how to speak to people. Your sale almost went out the door because of him.

jdriscoll7474

Jun 7, 2016

This is my 4th Hyundai I m very pleased,reasonable price,good service and helpful sales person Vinnie Moya was great.I will definitely recommend Global to all my friends and family.

dtoylady

Jun 2, 2016

everything is great and everyone there was very helpful. water was offered and i could ask as many questions as i wanted and they answered me.

s2000zoom60

Jun 2, 2016

I normally don't take time to complete surveys or write reviews. I voice my concerns when I'm pissed off. But, the service I received was above normal and deserving of some kind of recognition. I normally hate car shopping and always feel hassled so my friend recommended Global Auto Mall. My salesman was Guy. If all car salesmen were like him, car shopping wouldn't be such a dread. He listened and provided exactly what I asked for, not over promised and under delivered like what has happened to me in the past. He went above and beyond with his customer service. The process was so smooth I felt like we were old friends. And from what I could tell he was genuine. From now on I will only do business here and recommend others do the same. I found my car guy!

edwardlopez914

Jun 1, 2016

Had a great experience with Antoine and he led me in the right direction concerning what type of car I needed for where I would be. The Tucson is a great fit and I enjoy driving it

jrbishop29

Jun 1, 2016

Buying at car at Global was the best experience I've had in years. Guy is a customer focused individual and extremely knowledgeable about the product. He put us at ease and made sure we were comfortable with this significant purchase. I would buy a car from Guy again without any hestitation. For sure, I'm sending my friends your way!

lindsaymcmahon93

Jun 1, 2016

Excellent service. Jeffery is a personable, professional salesperson who knew everything there was to know about the Hyundai Sonata SE I leased, was not at all pushy, and was very comical. Great experience.

mango061

May 31, 2016

Salesman was proffesional, wish we had a little more information in regards to our trade in transaction. Hopefully we will receive our check sooner than later

mark41

May 31, 2016

This is been my third vehicle purchase from Global. The dealership has always met and exceeded my expectations in every way. I have about a 20 year history with this dealership and its service department and the sales staff are wonderful, the negotiation was easy and I felt at ease and well respected throughout the transaction.

KathrynDaSilva

May 30, 2016

Even after explaining to Guy Harris why I needed to trade in my lease, because other dealers had been sneaky and lied to me before about hidden fees, he and Global Auto Mall tried to do the same thing. I went on a Thursday and was told one thing. Came back on the following Monday with my husband, was told something even better. Waited 2 hours for the finance manager and Guy to realize there was a "mistake" and they "forgot to add taxes and fees" to the quote. What is this? Amateur hour? Thought that was a basic part of car buying. If you wanna waste your time and most likely be fed a bunch of BS, please by all means go to auto mall and ask for Guy. Tell him Katie DaSilva sent you. Make sure you print this review out Guy for your table ;)

cklim

May 26, 2016

I had a wonderful experience at Global Auto Mall. Sammy, our sales associate, was friendly, efficient, and professional. We are very pleased with our vehicle.

sadiaz

May 26, 2016

Good is a word that means satisfactory and there is nothing has been inputted to withdraw from the competence of this performance. Great. Great. Grand. Wonderful. No yelling on the bus.

dani.vanegas_930525

May 22, 2016

Carlos was great and excellent person, he has the knowledge and alot patients.. Keep it up carlos with the great job you doing.. keep growing in this business and when i come back to get my next car i want to see you in a manager position... You deserve it

HappyHyundaiCustomer

May 22, 2016

Ken Guy Harris was the first salesman to greet me. His first impression was genuine, gentlemanly, and professional. He assured me that he would be able to give me what I wanted and he did! Kens level of service and professionalism will exceed your needs and expectations. He was constantly going above and beyond to customize my car-buying experience. Do not waste your time at any other dealer. Ken is your Guy!

rodenburg0

May 20, 2016

I have bought two cars from Global Automall and I would highly recommend them. I felt that I was treated fairly and got a good price for both of my cars. Their service is excellent and they do everything they can to make you happy.

caren8166

May 19, 2016

The sales person was very helpful and kind. He was able to get me in the car I wanted in a short amount of time I will definite buy another car with this sales person and this dealership.

eewhalen1859

May 19, 2016

The sales person was professional yet friendly. Knowledgeable yet not pushy. Gave us enough time during the test drive to truly experience the car. Finance team was fair and easy to deal with.

dayanagaliano

May 18, 2016

Julio and everyone else in the dealer where really helpful. Julio helped right away to find the car I was looking for. He took the time to overview every detail with me about the car and everything. I am in love with my car and I am glad Julio helped me chose the right car for me. His service was beyond excellent. Making sure my family and I were comfortable and serving us drinks. Love the way I was received and attended.

Drea2289

May 18, 2016

Global Auto Mall is awesome ! My salesman Ken "Guy" Harris helped make my experience go very smoothly , he displayed excellent customer service from start to finish . I did my research before I got to the dealership walked in showed him which car I wanted and he made sure I got it . His manager Mike and Tom from finance were pleasant people as well . If you ask me everyone should get there next car at Global , make sure you ask for "Guy" !

erin.suckiel

May 18, 2016

Noel Lee at Global Auto Mall in North Plainfield was a great salesman to work with. We had told him what we were looking for in a car and he delivered. He was very professional and knowledgeable of the Hyundai product and was able to answer all questions we had regarding the vehicles. By the conclusion of our visit we ended up leaving with two brand new cars when we had only been looking for one! I will without a doubt be returning to purchase my next vehicle(s) from Global Auto Mall.

tboylan

May 17, 2016

I have been a satisfied Global Hyundai customer since 2003. The staff is always friendly and attentive. The service department is excellent. I am certainly a satisfied customer. Again, I was thrilled to drive away in a new Hyundai with a feeling of confidence in the vehicle and the dealership and service department.

mo2sk8s

May 14, 2016

My car buying experience was overall pretty positive. Although I was well versed on the car before going to the showroom, my sales person (Geoffrey Champion) had great knowledge and was very relatable. Note: some salespeople are not well versed on these vehicles. I mentioned in the survey about a cost that was added. It had to do with an out the door agreed upon price but manager came back with a $400 dollar registration/etc fee even though there was already another high enough fee for the documentation. I understand that some fees are high in NJ and I always negotiate them. It wasn't a deal breaker but again we had an agreed upon out the door price. Overall the negotiation process was as expected and I felt I got a good deal along with dealing with a good salesperson. There is one issue that the dealership could improve on and that is the use of those hideous big plastic advertising stickers that they stick right above the Genesis logo. It is sooo out of place for a vehicle of this caliber and class. If the sticker was classy looking and looked like it belonged on the car is one thing, similar to a mercedes dealership I've seen, but a horrible, tacky and kiddy looking big sticker does not belong on a car that's competes with bmw's and audi's. I was glad that the dealership took care of this with no questions asked. I would recommend this dealership to others. They were much better than a competitive dealership I tried out just for a test drive. I wasn't ready to buy back then but the experience wasn't as good as Global.

JoizeFnF

May 12, 2016

I had been shopping around for a car since my lease was ending 5/30/2016. Had spent a month or so looking at local dealerships and their inventory. I found a car that I really liked and walked into Global Auto Mall 5/7/2016 to look at my car. I encountered a young man named Matt Rieger. He had been doing sales at this dealership maybe 3 months or so but was very knowledgeable about his craft. What he was unsure about, he checked with a more experienced team member and did not try to blow smoke up my butt or mislead me. That is a trait that I truly like in a salesperson. I got a great deal on my car. My only slight complaint was the internet department not being up on certain promotions. But at the end of the night....I drove home in a great car. Thanks again Matt.

pstillphil

May 11, 2016

Bought and leased many cars and will return very happy salesperson was very friendly he was very helpful I have bought two cars from him also leased 2 cars from him

royalist_dk

May 9, 2016

Please see my earlier entry as it pertains to Chris Santos, and our purchasing experience. His experience and knowledge was greatly appreciated. He is very customer oriented. If I have to mention one negative thing, it would be the manager who - after 4 hours at the shop where we had missed our dinner appointment and were frankly tired - came rushing out of the office, telling us that we HAD to take the car now. I asked if we could make the down-payment at this time, but physically pick up to car the next day. It was late, and dark, and I would much rather had looked at the car in day light. In no uncertain terms, he told us that since HE had to pay interest for each of the vehicles on the lot, the car HAD to leave the lot now!! - or he would not honor the price. Customer service is not about him. How HIS business runs is not my concern. When investing $30K, I don't want to be told what HIS issue is. It was not a pleasant approach, and since I was willing to commit to the purchase, and make the down payment, there should have been no reason, not to grant me the request of pickup the next day.

1006will

May 7, 2016

The sales went through pretty smoothly. My salesperson was John and manager was Mike. Both were fun and interesting people, had a great time with them and got my Genesis with Ultimate package. I would recommend them if you want to get a car and I shall be back for future service/purchase visits.

fatima560

May 5, 2016

Professional sales person; great attitude, knows the product, make the sales process smooth, friendly and always with a smile.. Great job CARLOS and definitely I caning back you when my lease is up to return.. Thank you

tony.contreras976

May 5, 2016

The dealership gave me a fair trade in for my old car and made sure I got the available incentives. I'll be looking to lease my next vehicle from the dealer.

Josediazreid

May 3, 2016

Thanks to Ken "Guy" Harris, this dealer is my go-to when I am in the market for a new car. I will recommend "Guy" to anyone looking to buy a car. Why? He listens, he won't waste your time, he always comes through and most importantly, he is consistent. I don't feel like I was taken advantage of when I shop with him. When your buying a car, you can spend a few challenging hours waiting for an approval or just figuring out what car you actually want, but with him, the time flys and your actually not in there for long. Again. He is consistent, he has a book on his desk with pictures and testimonials to prove it. The dealership is very nice too, they are very accommodating and have a big inventory. If your considering, don't think twice! Go see "Guy"

dennisblysick

Apr 29, 2016

The service I received was certainly what I would have expected from a reputable car dealer. Global was more than happy to assist me and answer any questions I may have had. The only thing I don't like is filling out these dumb forms.

JSH138

Apr 29, 2016

Our salesperson was Sammy Chow and he was attentive to our needs. We were considering the Kia Sportage and the Hyundai Tuscon. Sammy arranged for us to test drive both vehicles and explained the features of both vehicles, we decided on the 2016 Tuscon. I sent Sammy an e-mail with some questions after purchasing the vehicle and Sammy responded promptly even on his day off.Overall our experience was positive, we would recommend Global Auto Mall to our friends.

Navichio

Apr 29, 2016

Currently I am a rising senior at Rutgers University trying to fulfill an Astrophysics and computer Science major along with a math minor, while being a commuter. In addition I had to fulfill many financial obligations at home. I mentioned this, to show that I am always busy and not easily scammed.The reason I went to the dealership was because I was involved in a no fault car accident, after I brought the NEW car a month ago. I encountered many financial difficulties so I went ahead and looked into a more cost friendly decisionsWhen I first entered the dealership I wasn't sure that I would buy a used car, especially the Hyundai Elantra. It was very cost friendly but that threw me off. But then I met SAMMY CHOW.He was very helpful through out the process, very informative and knowledgeable. It wasn't like I was communicating with a salesman, but with a very close friend. He made me feel very comfortable during the process, plus he didn't pressure me unlike other places. He explained diligently how the 100K warranty works as well as the roadside service, introduced me to workers from the service department, and even went through the hassle with me to try different cars. In addition he guided me through the carfax and the different checkpoints made by the dealership dor each individual cars.Once I agreeded to purchase the car, I was directed to CARLOS SILVA, worker in the finance department. He went through many lengths to explain the different part of the warranty (bumper to bumper coverage, powertrain warranty and Gap insurance) and the benefits extending the warranty. He advised me the smart and right choice to make, due to the fact that it is a used car and that I did have a large sum as down payment.During the payment proccess, I handed over the check issued by the insurance company. However many many complications arose. Since the check included 2 people not 1, they couldn't accept it unless both are present. Based on financial difficulties after the accident I didnt have sufficent funds in my account. However they allowed me to complete the sales agreement if I wrote a check and he would wait a week for the money to transfer.After I successfully completed the transaction, the bank mentioned that the check would take 2 weeks to process such a large amount. I swiftly noticed Carlos, and mentioned that it wouldn't be a problem.If I were to buy another car or recommend anyone, I would 100% recommend SAMMY CHOW and CARLOS SILVA doubt in mind. They are exceptionally knowledgeable and friendly.-Navi Chio

rmelendez45

Apr 29, 2016

In all my experience car shopping, Global has by far been the easiest and most pleasant. They aren't the stereotypical aggressive car salesman and they have always been fair in negotiations. I'm glad to have met Antoine as he continued my very positive experiences at Global.

Troy T

Apr 27, 2016

My sales man Jeff Champion was eager to do what was needed to get me into the right vehicle at a fair price. I was two months out from trading in my leased Kia Sorento. Jeff immediately asked if I saw the 2017 Sportage. While the Sorento was nice, the Sportage was sharp and more cost effective for my situation. He let me drive the car to my house to show the wife and son, avoiding dragging the kid out for an all day event at the dealer. After reviewing the price of the new Sportage we received a great vehicle at a great price.

ken

Apr 27, 2016

Sammy Chow was very attentive and made sure I understood all the various details about buying the car, and the mechanics and features of the car itself. I feel I received a fair deal on my trade-in, and left with a new car at the price I was anticipating that I would spend.

monte0

Apr 27, 2016

These guys were the best. Helped me out and gave me fair pricing right off the bat. They helped me find the perfect car for me and it went pretty quickly as promised. A+

rgstasi

Apr 24, 2016

My salesman Francisco is excellent. He always returns my calls and understands my needs in a car. We have been dealing with Francisco for many years and he is a person I can trust. I would recommend Global to my friends especially Francisco,

fraziergirl

Apr 23, 2016

I'm happy with my Sonata, Global was very respectful and helpful. The sales salesman knowledge of the vehicle helped out a lot, and I'm happy with my purchase and have recommended them.

jess_am

Apr 20, 2016

Him and his service were great. He took the time to overview everything with me. Didn't pressure me into buying. He was very professional.

temuku

Apr 20, 2016

We had a good experience (with the exception of the credit scores) although it was somewhat lengthy. Julio Ruiz explained the most important attributes of the vehicles that were presented which facilitated our purchase decision.

jvs80

Apr 19, 2016

Carlos is been always nice helpfully though ful caring he makes transaction easy I bought 6 cars from this dealer and Carlos is always my sales guy..

patel.rajan479

Apr 16, 2016

Noel Lee was very helpful and seemed genuinely interested in getting us the car that we wanted, and his recommendations were spot on for my needs.

mozingotamika

Apr 15, 2016

I purchased my second Hyundai Sonata from Global Auto Mall and both experiences were excellent. The service is nothing short of phenomenal. The staff is very friendly and exceptionally professional. At no time did I feel pressured into purchasing my vehicle. Our sales representative Chris Santos was a huge help and definitely went the extra mile to ensure that I was completely pleased with my new Hyundai. Our sales manager Nestor Martinez made the financing portion of the process a breeze, we were in and out and he explained everything thoroughly. He definitely knows his stuff when it comes to financing. Noel Lee was another sales representative who assisted me with connecting my Blue Link trial. It certainly makes the car buying process an enjoyable one when dealing with the level of professionalism that I encountered at Global. You can certainly feel the family oriented atmosphere here. I definitely recommend Global Auto Mall to anyone that who is in the market for a new or used vehicle.

moonnstarzmom

Apr 12, 2016

Would definitely return to Global the staff was professional and very knowledgable , worked with me within my budget to help me get an suv instead of a car and I was very happy with them

b.santaniello

Apr 10, 2016

Had a great experience leasing my second car with Global Hyundai. Vinny did his best to get the right car for my needs at a price I could afford.

hyundai8

Apr 9, 2016

Has stated before i love to come to this dealership because of the way i am treated, the way that they conduct business, not in a pushy way, and mostly because of my good friend and excellent sales person Chris Santos.

cuppie95

Apr 8, 2016

Very satisfied with professionalism of staff and how my family was treated during our car buying experience. Most importantly, I didn't feel pressured or hassled while choosing the right vehicle for me.

daniella.a.leon

Apr 8, 2016

This is our third time leasing from global and we have not been disappointed. The staff and sales personal did the best to meet all of our needs and we got the best deal!

bubber13

Apr 6, 2016

Antoin was a great salesperson. He got us in the car we were looking for and we are very happy with the Santa Fe ultimate 2017 model.

kidkayes

Apr 6, 2016

Worst experience. Need I say more. The finance gentleman was professional. Other then that I was lied to and discarded for a sale. Call me and I will gladly discuss with you.

pokemom6963

Apr 5, 2016

From the initial contact with Antoine Gratz to the working out of the fine details with Mike Deliso to the financing with Marco Panatiere, my expericence with Global has been a most pleasant and professional experience.

sharonpain

Apr 4, 2016

I am still tingling from the excitement of purchasing a new car and my awesome experience at Global Hyundai on Rt. 22. As a woman, I was a bit nervous and apprehensive but Global rolled out the red carpet and treated me so kindly and professionally, that I am still blown away. They made this car buying experience smooth and pretty amazing. They had coffee and refreshments on hand for the customers that morning. I was greeted and met my salespersons immediately. My salesman, Antoine, was a great listener, he listened and understood what I was looking for and was honest and detailed with all the possible scenarios that could fit my lifestyle. From sales to financing to delivery, everything was wonderful and I'm still buzzing from this great experience. I highly recommend Global and hope they keep on doing what they are doing, they are doing a great job!!!

avarroney

Apr 1, 2016

Vinny was so easy to work with and did everything in his power to make the deal work for me. It was late at night when I walked in, not planning to purchase a car yet, I just wanted to get some pricing ideas. Vinny quickly approached my brother and I, and immediately began assessing my wants and needs when it came to what I was looking for. Within the hour, Vinny and the manager on staff (I apologize, I can't recall his name) had worked their magic and offered me such an amazing deal on the exact vehicle that i wanted, that I couldn't help but go against my initial plan and I accepted the offer and left that night with my brand new Sonata Sport. They even stayed after closing to ensure that I could leave with the vehicle that night. Vinny was so great that i brought my mother in 5 days later to lease her new vehicle with him, I will definitely be doing business with him in the future. Thanks Vinny!

Luna.Maruri

Apr 1, 2016

I've gone to at least 5 Jeep dealers in 1 week and they were all trying to pull a fast one, it was awful. My friend recommended Ken Harris at this dealer, so I came into Global Auto Mall just curious as to what we could work out and I left there completely amazed and 1000% satisfied! I walked out of there with a 2016 Jeep Cherokee and had the best car buying experience ever! Ken Harris was nothing less than phenomenal, patient and sooooo helpful!! Us women aren't easy to work with, but all of my expectations were met and even until this day I still keep in contact with him and can go to him for ANYTHING I need regarding my purchase! Ken Harris is THE GUY!!!!! I honestly wish I would have dealt with him years ago when I made my first buy.Thank you Ken!!!

chircoprita

Mar 31, 2016

The sales person at Global Auto Mall Carmine Buono was very helpful, very knowledgeable . He answered all our questions. Any concerns we had we brought to his attention he answered without hesitation shows the man knows his job.

tmguild

Mar 30, 2016

My experience at the dealership was one met with excellence! My sales rep, Antoine Gratz greeted me with a big smile and was professional in every way. Antoine exceeded my expectations and represented this dealership very well. What struck me most was how he took pride in his profession as a sales rep and he enjoys what he does! As a former honda customer, he did a great job convincing me to make a change to a different car! It wasn't as painful as I anticipated it to be. He should be recognized for his excellent salesmanship and truly caring about his customers satisfaction.

sflagg87

Mar 29, 2016

Enjoyed my experience there. Satisfied with my purchase and i am enjoying riding in my new car. i am grateful for the staff at global who helped ensure i drove off the lot in a new car.

yogaldylvs

Mar 29, 2016

Very good appreciate friendlyness and liked the color of the care and was happy they did not charge extra for the color red. Liked that the car was delivered to our house and we had it the same day.

cararaehyman

Mar 29, 2016

Global exceeded all of my expectations. Everyone was professional, listened to my needs and helped to make the process efficient and enjoyable. Vinnie made this the best experience I have ever had at a car dealership. Oscar and Mike were also extremely helpful and friendly. I will be sending all of my friends to this dealership to work with Vinnie.

isolationfitness21

Mar 29, 2016

Hyundai was good overall. My salesman was great at explaining things and he got me the best deal possible. I would definitely recommend this place to a friend.

kanarikov

Mar 29, 2016

They did a great job . This is my first experience to lease a car. I like it. I would recommend GLOBAL to all my friends .

robymarinnj

Mar 24, 2016

Julio did an excellent job. Very professional and honest. He understood my concerns and helped me . This is my 3rd vehicle I've purchased from Global. I will keep sending them customers.

rsummaiya

Mar 21, 2016

Nice and freindly staff. Carlos was great helped me out. I came and take my car. I will come again to buy my suv after 3 years. Excellent staff . Great experience.

Seymour561

Mar 18, 2016

The Genesis is the safest car I have ever driven. The safety features are wonderful and complement the good looks of the car. The friendliness of the sales staff and their caring about my needs add up to a purchasing experience that has brought me back to this dealer for several cars. The salesman, Jose Ranz, should be lauded for his interpersonal skills and sincere regard for his clients. He truly deserves the credit for my decision to buy at Global Auto Mall.

warmdee

Mar 18, 2016

My buying experience at Global was very pleasant. I have leased a previous vehicle from this dealership and was pleased to see that customer service was still exemplary!

bysmith.nj

Mar 17, 2016

Did research on line. Considered the Elantra the best all around vehicle in my price range. Did not need a lot of extra explanation. Salesman was reasonable and polite.

Ken, Matt and Rob

Mar 16, 2016

I just wanted to let you know about my experience in purchasing a used vehicle from Global Auto Mall. Noel Lee was our sales person. He was very friendly, accommodating and professional. Noel addressed all of our questions and concerns without hesitation. He is extremely knowledgeable in sales and knows about the products he is selling. In my experience I can see why Noel is an asset to your business. The sales manager Michael Delise kept the sales process light and easy and Nestor Martinez who handled the finance end of the sale was also very knowledgeable and made the financial end easy to understand and took minim al time to complete the transaction. Other Global employees were courteous and professional during our visit. I will be recommending Global Auto Mall to others for their car buying needs.Best regards to the Global Auto Mall Team from Ken, Matt and Rob

iaintlion313

Mar 15, 2016

Love the car. Bill was great to work with and found me the right car that fit just what I was looking for. I have bought alot of cars over the years and this by far was the easiest one.

mjnts

Mar 14, 2016

The team here did a phenomenal job considering my credit and financial situation. They managed to work with me and find something to my specific needs.

rosannblasi

Mar 14, 2016

Enjoy working with Julio. He takes his time, is never pushy and works with me and my budget. He knows his products. I have even brought my friend to him.

swebster4114

Mar 11, 2016

The employees at global Hyundai were very friendly. Julio definitely made this visit more then I expected. Walked in for a used car but left in a brand new 2016 Hyundai elantra. Thanks again Global.

tgl1015

Mar 11, 2016

purchased two new Hyundai vehicles and it couldn't of went any smoother. I've been buying cars from this dealership since 1993 and i have always been treated great.

emmapstein

Mar 11, 2016

Abigail is an asset to the Global Hyundai Dealership and made me truly enjoy leasing my first car. She is attentive, detail oriented, and kind. I would recommend her and this dealership to anyone.

karen2685

Mar 11, 2016

Great team at this dealership. Everyone was very helpful. I would recommend this dealer to friends and family! The price ratio to the car was a fair price. My first Hyundai and I hope not my last

mdelledonna

Mar 11, 2016

We visited the dealership a few times and Noel was a great help throughout the whole process. We'd definitely recommend working with this dealership and Noel in particular.

mnkysock

Mar 11, 2016

Great guy thanks for spending some time w us to get us the car we wanted! We would go back to I guys again in the futur thank again

Connie1984

Mar 7, 2016

Ken Harris made my car buying experience and after very easy and comfortable. I can call anytime with questions and feel more like I'm calling a friend than a car dealer. I have an will continue to recommend Ken Harris when someone is looking for a vehicle.

D. Anderson

Mar 4, 2016

If you ever need to get a car from global auto mall ask for Guy Harris. I needed to get a car with low mileage within my monthly budget. I test drove a 2014 Toyota Corolla LE and Guy greeted me with respect and wasn't aggressive. He himself didn't know about the car because it had just got to the dealership. Long story short because of my strict budget the price of the car with financing was over my budget, but it didn't end there Guy and his manager made sure the payments got where I needed it to be for me. And I ended up taking the car home the same day. Thanks a lot MR. Harris

49022boy

Mar 4, 2016

They did a great job, I have purchased three cars from Global. They are nice and i LOVE THERE service department. I would tell friends and family about Global

Stokkies

Feb 28, 2016

I took my Chevy truck there and asked to replace the airbag sensor since the service light came on and it seems to be a common GMC/Chevy issue. I was told the anaylsis will cost $120 which I questioned since I already told them what was wrong but I agreed. 2 hours later I get the call, $900 and something to replace the 2 x $60 parts and "this and that and what else" need repairs. I picked up the car, paid the $140 that I owed them for telling them what was wrong, hopped on Amazon, order the parts and replaced them myself - took me less than an hour and $120 later. If you want to know what "else" is wrong with your car and like to drop $2-3,000 on a quick repair, go there and walk away angry and feeling used. I did once before for a bearing replacement - sorry not again.

TURNERC0

Feb 23, 2016

Guy Harris was very knowledgable with the product. Additionally, he was able to address all possible issues with the vehicle and provided solutions to my issues. I would recommend him to anyone who wants to purchase a vehicle.

johnnyboy

Feb 14, 2016

I bought my preowned 2014 Hyundai Azera last November from Global Auto Mall. There were a few items that had to be taken care of and it was agreed I could bring the Azera back to take care of them. I couldnt bring the car back right away and was concerned that they might not honor the promises they made to me. Well, I recently brought it back to Global and thanks to Craig Horsch in preowned sales and James Kursay in service they made good on everything in a very friendly and conscientious way. Great team! I would definitely do business with Global Auto Mail again!

O.D

Feb 5, 2016

The sales manager Mike Vansomeren tried to pull off a scam by staging a call to a competitor - Freehold Hyundai. Apart from making a fool of himself, he did enough damage to offset the good rapport built by one of the sales rep with me. Had Mike not tried to pull off that scam, I would have bought the car from them that day. The 1 star is for the dealership for having such people in customer facing roles.

PBUSCH58

Feb 2, 2016

a very nice experience, staff was very thorough and efficient. Very pleasant time spent at dealership. They got us in and set up in a new car in a reasonable amount of time

unhappy#1

Jan 31, 2016

We found their practices and statements to be deceitful. They misrepresented the financial terms and the options that come with the car. We will never go back.

APEY5CASS

Jan 22, 2016

Coming to Global is the best place to buy a car.And working with Carmine Buono made the whole process pleasurable.Looking forward to buying more cars from you in the future. I will recommend Carmine and the dealership to all my family and friends!

JESSLOSHIAVO

Jan 19, 2016

I had a great experience working with Carlos. Not only did he find me a car in my budget, he continued to continued to connect with me and make sure everything was in order and going great. I will definitely be returning to global once my lease is up for my next car!

Vaibhav

Jan 18, 2016

This was my best car buying experience ever at Global Auto, I walked in at 3:30 pm and drove out in my new car at 6:00 pm. Mr. Ty Alanos did a fantabulous job right from greeting me at the reception desk, understanding my needs, showing me couple different options, helping me choose the right car, giving me a best offer and finally transferring stuff from my old car (that I traded in) into the new car. Ty is a great sales professional and could make the car buyer very comfortable in the buying process. I highly recommend Global Auto for your next car purchase and strongly recommend to connect with Ty to make the right choice at the best price.

KEISHAHILL1501

Jan 14, 2016

My experience at the dealership was outstanding. I had no intentions on buying/leasing a car, Noel took me on two test drives in two different vehicles and I walked away with one for my daughter. He didn't pressure me into anything just gave me options which worked in my favor. Since purchasing my daughter car I have recommended two people to him and they have received cars also. Thanks Noel.

A.RASHEEN.BOMAR

Jan 13, 2016

I'm happy I made the choice to go to global, the sales rep Julio was very professional and kind and helped me to get a nice car. I also have to thank Danny for helping me to be able to finance the car, I'm a very grateful for that. And margaret was also kind and helped answer my questions as well.

Laura0290

Jan 13, 2016

My buying experience was a very positive one. Guy was very thorough when asking questions to find out what I was looking for and what fit into my budget. I loved the very first car he showed me, it was a great fit. He was personable, fun, and honest and I would highly recommend him to anyone looking for a new car.

ONELOVECT3

Jan 13, 2016

I was thankful to have Othello Benson as a sales person. He took his time to go over the features in the car. He also gave my the price that I asked for. i enjoy working with Othello.

PRADHIP

Jan 13, 2016

When we walked in to buy the car, we were told vehicle wheel locks will be installed at employee pricing. After buying the vehicle, we were told to buy them outside and have it installed.Was not told that service fee will be additional if wheel locks are installed. Was not provided purchase order which I need to seek financial loan outside . Had to visit the dealer multiple times to have it provided . Overall the experience is not great. Would definitely not recommend buying vehicle with this dealer.

MEGANDROWN

Jan 12, 2016

I felt extremely comfortable purchasing my car from Jose and Global. My financial and driving needs were taken into account when I met with Jose and choosing the right car. I highly recommend Global to anyone who is looking for a new vehicle. They have a lot of great options for everyone and outstanding customer service

PIETROSALINAS

Jan 7, 2016

Great service my sales man was very helpful since the beginning to the end I will recommend this place to friends and family Will come back again in the future

BPGB

Jan 5, 2016

Guys listened to my needs and put me in a Kia Sorento that was perfect for my active family. Thanks to Guy for a great buying experience! We will recommend him and Global to our friends.

UpNGo

Jan 4, 2016

After much shopping around at other dealerships for various maker of cars.I decided to look into Costco's Auto Plan. Their recommendation was Global Automal. .I was persued by their internet sales rep "Crystal". After a conversation with Crystal I said that I was seriously looking at a Kia Sorennto. When I arrived at the Dealership I was greated by Antoine Gratz who asked what I was interested in seeing. I explained how I had been shopping around and knew EXACTLY what I had wanted. Without any pressure he set out to accommodate my wishes. The dealership did not have the EXACT car on the lot AND ANTOINE DID NOT PUSH another vehicle on me. He was true to his word and said he would do his best to find the EXACT car. HE SUCCESSFULLY FOUND ONE in Baltimore and drove there to swap out a car for the one I had desired. His dedicated salesmanship was an experience I will never forget. I can not praise his salesmanship enough... he surely went above and beyond my expectations. I can proudly say that I am a Happy owner of a Kia Sorrento and thank Antoine for making my wishes come true. Hat's off to Global for making an outstanding Salesman available to future Kia owners !!!

Ruben11

Dec 29, 2015

Excellent costumer service, I went to Global Hyundai and especially the salesman Jose Ranz was great, he was very helpful and got me the car that I really wanted. I highly recommend Global Hyundai and especially salesman Jose, he was willing to work with me according to my needs, I'm very Happy with my new car.

adrian313

Dec 29, 2015

My mother is a very happy customer thanks to Global Auto Mall. Carmine Buono went above and beyond in trying to simplify and get the best deal possible for a new car. Though I've never bought a vehicle myself, I was present when both my parents purchased new cars and the entire staff is wonderful. Our previous experiences with Jhon-Pierre were just as good. Thanks for everything, Cheers!

jmaranzino

Dec 29, 2015

Jose provided excellent service. Upfront and honest, and made me feel like he had my best interest in mind. Overall it was a great experience.

kbukowski

Dec 26, 2015

I was pleasantly surprised with how smoothly my experience buying my first car went. Geoffrey Champion was great to work with; he was very knowledgeable and comprised with me when it came to making a deal, and the best part was that he did not pressure me one bit. He called to check up on how I was doing with the car more than once, which I felt was very thoughtful. Not only was I pleased with the service I received but I am thrilled with my car purchase. I would highly recommend Geoffrey and Global Auto Mall to friends and family! Thanks for being so great!

mikeh

Dec 26, 2015

We have purchased 2 certified pre-owned vehicles in the past 3 months from Global. We were pleased with their professionalism, courtesy and the choice of cars to go back a second time. The most recent purchase was a Hyundai Sante Fe and we love it. Our salesman Carmine went out of his way to make our experience a good one. He was willing to to go over all the details of the car despite the late hour, and even helped us clear out our old car after we finalized the deal. I'd recommend this dealership for great selection and service.

TODDLDICKEY63

Dec 24, 2015

Nice and friendly staff. Very professional all around assistance. My experience was extremely pleasant. This is my second vehicle purchase from Global Hyundai . I will recommend to all family and friends

Jbanks09

Dec 23, 2015

I recently wrote a negative review on my last visit to the dealer to get my oil changed. At that time I was advised that I did not have an oil change plan and was was misinformed on an environmental plan that was part of my lease deal. Upon hearing my grievances, the Sales Manager Tom reached out to me and listened to my complaints and concerns. He was apologetic and understanding to my needs. I'm happy to report that as promised I recieveed the paperwork that I requested. Thank you Tom for your understanding, you exceeded my expectations and I am greatfull that you took the time to listen to my needs!

JOSEPHBROCCOLI

Dec 22, 2015

From the second I walked in the door to look at different cars, I was treated kindly and courteously by Noel. He did a great job inquiring what my needs were for the car as well as demonstrating the vehicle features on the test drive. He made the process an absolute pleasure and ensured I will return to Global for all of my vehicle needs as well as any vehicles I may need in the future

RONNIE336

Dec 22, 2015

Noel was the best salesperson. He is extremely knowledgeable about the vehicles. He actually made the experience of the purchase quite pleasant. I would hire him as an employee any day of the week!

Ravi

Dec 21, 2015

Just bought my first car Hyundai Elantra from Global Auto Mall. This was the first dealership I walked into and it was made quite Memorable by "Guy Harris". I don't think I would have made decision without his help. Gem of a person who made whole experience a cake walk. Was honest, explained features (technicality) very well and gave ample time. Wish his manager was half the nice guy as Guy. At one point, we thought of leaving the place because of the way his manager behaved with us. But stuck to the deal due to Guy. Thank you Guy!

KEC1ANGEL

Dec 21, 2015

I've leased several cars from Global Auto Mall and will continue to go back. This was the second time I had Ty as a sales associate. He is very patient and provided great customer service. He made the process very easy and was willing to work with me to find the right deal. Overall it was a great experience and I am sure I'll be back!

cmolnar

Dec 18, 2015

This dealership is great! I have bought a new Hyundai Sonata and I am very pleased with the experience. I got the deal what I wanted without much hassle. I bought the car from Guy who was very helpful throughout the process. Highly recommended!

GRAND33

Dec 18, 2015

They were very comprehensive as far as the features and sale of the vehicle as well as arranging financing and insurance. It was all seamless.

TATIANA5148

Dec 18, 2015

I'm so pleased with my experience ! Happy customer ! Julio was very knowledgeable and helpful with my first car experience , I am glad he was here to help me make my experience enjoyable and memorable .

Johnny D From Staten Island

Dec 17, 2015

Started out at Brad benson...the management was sarcastic and condescending left in a hurry will tell everyone not to go back. Then drove to Global and was met by a salesman named Guy he was the nicest salesman I ever met in any field but not salesman phony nice a real genuine nice guy. He was super patient with me sometime picky wife and made her feel real comfortable. Then deal time Mike the manager worked with our but back and forth until we struck what I think was a great deal. Mike to treated us like friends. Then after we bought Guy sat for 45 min in car showing us features we never would of figured out. The moral of story Great Place Great people

HundaiSantaFe

Dec 16, 2015

I would like to thank Global Auto Mall for putting me in another new car. I would like to especially thank Guy Harris, my Sales Representative. Guy was very knowledgeable, courteous which helped to make my experience exceptional. Thank you again!!

Cars

Dec 15, 2015

I hate shopping for cars, for all the clique reasons you can think of. This time, it was easy, and stress free! My sales person was Andrew, he made me feel confident in my choices. He made me feel like he was geniouenly listening to my wants and needs and helped me make the best choices that was right for me. It felt like a personal experience and I didn't feel like I was being pressured into anything. I will definitely recommend Andrew Mack to all my friends and family and will go to him for all my future car needs!

KUZMA.LORIE

Dec 15, 2015

I was verbally given an estimate for the repair of the windshield washer pump. It was $230.00 When I went to pick up the car the bill came to $470.00 I had no choice but to pay. Next time I will get the estimate in writing on the back of the service advisor's business card.

vikings

Dec 15, 2015

Sometime buying a car can be very stressful. My sales person Abigail Smith, greeted me with a warm smile that ease the tension from buying a car. She was very professional and patient with me and answered every question I had asked. She provided me with excellent customer service. I will definitely recommend Abigail Smith to all my family and friends to purchase their next vehicle from her in the future. Thanks again, Abigail for making buying a car a wonderful experience.

RJC13

Dec 14, 2015

Purchased my vehicle from Global Auto Mall - Bill provided me with the best customer service; he was very knowledgeable in every aspect. Would recommend him to anyone looking to buy a car and will definitely be going back again for my next car!

Sportsmom

Dec 14, 2015

What a great car buying experience I had at Global Auto Mall! Chris Skwiat is knowledgable and easy to work with! I would recommend them to all my friends and family looking for a car.

tonitrax

Dec 14, 2015

I had no idea what to expect when I walked into Global Auto Mall, all I knew was I needed a reliable vehicle that I could afford. After being turned down by several other car dealers, due to my credit rating and budget, my hopes were not very high, The minute I met Abby I instantly liked her, she didn't cringe at my request or insist that I get a co-signer. Instead she listened to what it was that I wanted and a few minutes later pulled up in the perfect vehicle for me. I had reservations about leasing since I had never done it before, but between Margaret, Abby and Jan, everything was thoroughly explained to me and all my fears where put to rest, I just truly want to thank everyone at Global but especially Abby for listening to my wants and needs and making them a reality,Happy Holidays! Toni C.

Chris G.

Dec 14, 2015

I am a widowed woman who was looking for a car to meet all of my needs. I didn't go with my brother or used car salesman. I have liked Hyundai's but never driven one. A new Salesman to this dealership, Carmine Buono took his time with me and showed me all the features of the Sonata I was interested in. The whole experience till I signed on the dotted line was a pleasant experience. I did it on my own, and felt comfortable with my decision. Carmine has returned phone calls that I have made since and I can't say enough good things about him. Their service dept. has 35 bays, so I won't have to wait for days for oil changes and routine servicing.

ChristineC

Dec 14, 2015

I had nothing but a great experience at Global Auto Mall. My salesman Mario Lisi was awesome! He walked me through the entire process from start to finish and made my first car buying experience quick and enjoyable. The entire staff did everything they could to make sure I felt comfortable and satisfied with my purchase. I would highly recommend Global and especially working with Mario!

Debbie E.

Dec 14, 2015

My experience with Global Auto Mall was based on wonderful customer service, that resulted in my buying a certified pre-owned Kia SUV that I am very happy with. The sales staff was very professional and courteous, as well as doing their utmost to make certain I drove away with the car I wanted and with terms I could afford. Bill C. was the salesman that handled my auto purchase, and he did a great job. He also explained the features of the SUV very clearly and I am confident I will be driving this auto for quite a while. Thanks Bill, much appreciated. Debbie E.

Palmer

Dec 14, 2015

Absolutely recommend Guy and Global Automall-over and over again! You can see in his other reviews Guy is the man! Plus he shows you his kids photo! I had no choice. Had a great time. See you when the plates come in buddy!!Ppalmer0417atgmail.com

BPOZ1313

Dec 13, 2015

Like i said previously, my salesman Ty was great in helping me select the correct car for the correct price and I don't like minimum requirements on surveys

johnnyboy

Dec 13, 2015

My experience at Global Hyundai was very pleasant dealing with salesman Carmine Buono as well as the other people at the dealership. I drove 40 miles to the dealership because I was interested in buying a pre-certified vehicle that few dealerships had. It was worth the trip. I got a great deal and the process moved very quickly from purchasing to financing to driving the car out the door. If you are looking to buy make sure you ask for Carmine!

Vesuvioo22

Dec 10, 2015

This place is the worst when it comes to how they treat their customers, they do NOT speak any truth and yes we all say it's a car salesman but NO they are just talking out of their A** and then claim they didn't say what they did... I only wish I could give the car back... The only time they do as told is when u call the police or lawyers have to get involved... If your looking for a good deal and reliable reps DO NOT go to global!

JSLEEJR

Dec 8, 2015

My experience at Globalstar hyundai was very pleasing and stress-free. I have been to other dealerships and the other dealerships were pushing too hard without listening to my end of stories and needs. At Global hyundai I strongly felt like I was treated in the rigjt way. Noel Lee who was the sales person for me stayed up till late and helped me to process everything professionally and smoothly. My big thanks to Him, Noel and I would definitely return. Joseph

KAS2417

Dec 8, 2015

Everything went very smoothly. I'm not a car person but Carmine made the experience as pleasant as could be. Everyone was very nice and very professional.

shaj

Dec 7, 2015

Had some issues with my purchase and I also should be blamed for that. Spoke with Ed and resolved our differences.. Now I am happy..

EUDOLLDANIEL

Dec 3, 2015

I was very satisfied with the experience. I trusted by dealer and did not feel as though Julio was trying to push me into something that I could not afford. He understood my desires and put me in the best vehicle for my concerns.

NUNEZCR

Dec 1, 2015

Everybody was very friendly will recommend for sure this place, I always love Hyundai cars and I love the warranty, also like that they would take care of maintenance.

chevrolet

Nov 29, 2015

I tried to buy a new car but one of the sales manager Mike tried to rip me off from the good deal....please do not steal people's money.....I bought 2 cars before in the past and now they do not help for a good service anymore...........

MSOHRABI

Nov 29, 2015

I went to the dealership to test drive a used vehicle. On arrival I was greeted by the sales rep. Othello Benson. While talking to him I decided to inquire about my options in buying or leasing a new vehicle. Othello explained my options and suggested a vehicle. We test drove, Othello explained all the features of the vehicle patiently and we decided to lease it. Othello was very kind and did his best to get the price within the budget I gave him. I am not quite sure that I got best price but that was due to my mistake of researching on a car and trying to buy another that I did very little research on. Marco Panatieri, from finance department, took care of the paper work. He was also very professional and kind and everything went quite smoothly with him too. Othello himself drove my new car to my home, since I had to drive to work. They also called us the day after the delivery to see how we are doing with the new car. The plates were ready shortly for us to pick up too. I also needed to take my vehicle to the service department a few weeks after I got the car because of a small issue. The issue was fixed quickly, I was shuttled from and to the dealership as promised by the service department, and the service department staff were also very nice and helpful.I worked with other dealerships, but these guys are in a completely different class. Definitely recommended.

GENO754

Nov 28, 2015

I so do not enjoy the whole process of buying a new car. These guys made it a pleasant experience. I would recommend this dealer to anyone.

JOANNEVISOVSKY

Nov 11, 2015

I am not a big fan of car dealers and don't like negotiating. I wish cars had price tags on them and I could say, I'll take that one! Saturn had that part right.The real world is not like that but luckily, Global Hyundai is a friendly, well organized dealership. This is my second Hyundai purchased from Global, so I know my future service experience will be fine too.My salesperson, Antoine, was super nice and great to deal with. He definitely made the experience easy. Thanks.

rd617

Nov 10, 2015

Guy Harris and his sales manager worked very hard to insure I got the car I wanted. I'm very happy with the Genesis to say the least! Thank you for all your efforts on my behalf.

DBOSEK1

Nov 5, 2015

Vinny was very professional, respectful and was not pushy. He went above and beyond and helped provide a great experience in purchasing a vehicle. Would recommend him.

JEJE052409

Nov 5, 2015

I have to say I will buy a car from Mr Santos anytime he made sure i understood everything and really cared for my needs and my families. did not feel preasure at any time. he was amazing.

JESSROSE.R

Nov 3, 2015

It was an absolute pleasure to meet Doug Shendell and the Global Hyundai Team. They were friendly, knowledgeable and professional and made it such an easy, comfortable experience to trade in my old car towards my new 2015 Hyundai Sonata Lease. I will definitely refer friends and family to Global Hyundai and I look forward to getting my next car there when my lease is up! Thanks again, Doug! Lee and Jessica Weber.

MELISSV

Nov 3, 2015

We are happy with this dealership. This is the third vehicle we have purchased from Global. Ty was our salesman and he was very pleasant and extremely professional. He helped the process move along seamlessly.

GDRATEL39

Oct 31, 2015

my experence with Antoine Gratz was professional and friendly. The financial guy was helpfull and get a better rate than I was quoted from my bank.

SPALLEJA13

Oct 29, 2015

We have purchased and leased several cars over 12 years at Global Auto Mall and now this is our exclusive dealership whenever we need a new vehicle. Sales staff are memorable, knowledgeable, attentive, reasonable and make sure that we're thoroughly happy with the vehicle and the experience overall. This is our 3rd experience with Chris, who is a gentleman and is very kind. He is considerate and pays attention to our needs. Pete helps us seal the deal always. This is like "family", not just a car sales dealership.

Worstpurchse

Oct 28, 2015

Great experience, highly recommend! They went above and beyond to make sure we were happy! The customer service was exceptional. I will definitely buy another car here!

hurean261

Oct 25, 2015

We wanted buy some car ?? but. No decided . But we know guy Harris. ... He talked us... Decided. Fast......very simple fast n economic .. If we want to buy something. More we can comeback

Njsue18

Oct 24, 2015

Best experience ever at a dealership! I worked with Ty Alanos outstanding a man of his word. My story I had a grand Cherokee went in for service car would not start, by 11am I decided to trade it in . Service recommended Ty in sales I spoke to him by phone told him I needed a cert car under 50k miles & my payment had to less than I was paying now- at 5pm Ty called me I have car for you to look at. I went at 6pm and by 7pm I was driving home in my new car Super I highly recommend Ty thank you

LC

Oct 23, 2015

Guy was very helpful during fhe car buying process. He was upbeat and professional, and had an energetic personality. He worked very hard to make sure that I was satisfied.

NORM3D

Oct 21, 2015

Simple, easy and no stress. Clean comfortable showroom. Nice selection of cars. Friendly service. Our salesman was excellent. Overall and easy process for leasing a car.

AHARRIS808

Oct 20, 2015

My salesman, Julio Ruiz, was the most professional person I've come across when buying a car. I will not buy/leases car from anyone except him.

KAROLYJAKAB

Oct 20, 2015

Very pleased with the dealership, they are professionals who look forward to build long term relationships, not just to sell you a car. The price we negotiated was acceptable, the entire process, from seeing the car, negotiating the price and finish the paperwork was smooth and quick. I would recommend it to everyone.

TONT1965

Oct 18, 2015

Had no plans to buy but couldn't resist the new Sonata. Everyone was extremely helpful and nice. Overall a great experience in buying a car.

JCGARCIA89

Oct 16, 2015

It was an excellent experience did not fell pressure by the salesperson Geoff Champion. Everyone was charismatic and it was a great experience working with Global Hyundai. Thank you!!!

B.RICHARDSON.67

Oct 13, 2015

The man that helped with all of the paperwork, leasing forms etc. was great. I forgot his name but he collects clocks and was very professional ! I think his name was JOhn or Joe, but not sure !

COLAICOVOT1

Oct 6, 2015

Julio is the best!!! He is very helpful, informative, knowledgeable, honest and good company. He made my experience of buying my first car memoribke. I couldn't have asked for anyone better! Thank you!

JIMCAMP2

Oct 6, 2015

Im very happy with my experience with this dealer they were very honest and not pushy. I would recommend anyone to buy a car here.

MELIF360

Oct 4, 2015

I could not be happier with my 2015 Genesis, or with the service I recieved while at Global Hyundai. For the price, the performance, quality, and overall design is almost unheard of. I was originally looking to lease a BMW, but the second i started the test drive, my kind was set on a Genesis. Antoine Gratz was very helpful and devoted his time to ensure that my experience with your dealership was the best possible. Global hyundai has secured a lifetime buyer.

icedave

Oct 3, 2015

Having gone to 2 other Kia dealers prior to coming to Global Auto Mall, I knew exactly what I wanted in the 2016 Sorento. Having met Ken Harris upon entering the dealership in the evening on the next to last day of the month (best time to buy a car) , I was greeted by Ken who listened attentively to what I was looking for. Ken was great in listening to what I had to say and understood the features that I was looking for in a 2016 Sorento. It was a extremely pleasant buying process as Ken was swift to present his sales manager , Peter what my budget was and what I was looking to pay for my lease. Within a period of less than a half hour, Ken was able to let me know that we had a deal and would locate the Gray Sorento that they did not have in stock from another dealer. Two days later, my 2016 Gray Sorento arrived as Guy personally drove to another dealership over 60 miles away to swap another SUV for the one I leased. After examining the Sorento, I found the SUV to be spotless and well prepped for my delivery. Ken was thorough in explaining the features of the Sorento to me and even obtained the assistance of a fellow sales colleague (Abigail Smith) in resolving a technical issue after 9 PM so I would be fully knowledgeable about all the SUV's features.After finalizing the lease deal, I had a existing SUV which I sold to the dealer so I would not have to continue my lease for another 2 months. Craig, the used car manager offered me a very fair market value offer for my SUV and was instrumental in making this process a seamless, easy and enjoyable process. My sincere thanks to Ken, Abigail and Craig for making my lease of a new Sorento a wonderful and pleasant experience.

SRAHMAN920

Oct 3, 2015

We were recently involved in an accident and our car was totaled. Looking for a car was an extremely stressful experience at the other dealerships. At Global Auto mall, we had a completely stress free experience. Ty, our sales consultant was professional, he's honest,he respected our time, our needs and budget. We had such a great experience, we ended up leaving with two cars! I would highly recommend Ty. Thank you for all your help.

VALZGOR

Oct 3, 2015

Best experience buying a new car. Will definitely return to this dealer again. This is our fourth Hyundai that was purchased at this dealer. All other Hyundai dealers in the area never came close in price

FYJY001

Sep 26, 2015

Can't leave it with such a great experience the first time in my life where I've ever been so comfortable and so taking care of them have ever been in my life

Ang1

Sep 25, 2015

From the time I spoke to Pam to Guy staying at the dealership answering our questions until 2 hours past closing, it could not have been a better experience. I wish every car sales rep was as easy to work with and pleasant as Guy was to us. We would 100% recommend Global to our friends and family.A big thank you to everyone at Global and you have a great new rep in Guy.

Candy123

Sep 25, 2015

The sales person(Guy Harris) was awesome he was really patient and understanding as to what I was looking for...it was my first time buying a car and I was a Little naive but he walked me through it and everything worked out fabulously... :)

kjsharry

Sep 25, 2015

I understand that htis is a process that takes time but I still think that being there for 4+ hours is excessive. Work on cutting to the chase and alot less haggling over price and what it takes to get the car. Fewer trips to whomever the decision maker is would really speed this process.

JOHNGRADLER

Sep 22, 2015

At the time of closing, was realized that the purchase was too high, as the DMV costs were not estimated correctly. I was assured that I would be refunded the difference, via a Check Request from the Sales Rep Manager, however, I have not received the funds, nor have I been provided a straight answer on when the refund will be coming. Hence, I can not provide a 5 star rating

Pastor2015

Sep 21, 2015

I definitely would like to recommend this dealership. They greeted you even from the parking lot and did not employ aggressive selling tactics. Just being professional and answer our questions patiently..Fully Satisfied.

Paulette1020

Sep 17, 2015

I purchased a 2015 wrangler unlimited from Abigail Smith. She was extremely knowledgable about the jeep features including the warranty and knew the dealer inventory and was willing to find another vehicle if they didn't have one on the lot that met my requirements. The process to purchase was simple and straight forward and I was treated with respect while there. To ensure I was satisfied, they even switched out my hard and soft tops without an appointment. I would definitely buy another car there! I had visited another Jeep dealer first and Global automall was far superior in terms of overall experience.

EDDYCONTRE

Sep 16, 2015

I had a great experience at Global Hyundai. The sales person Julio Ruiz went above and beyond his duties. He sat with us and - like an old friend will do- helped us to address our needs. This sales person is a great example of professionalism in your industry.

furious

Sep 13, 2015

My husband and I decided to visit Global Automall last night in search of a 2015 Kia Soul ! This dealer is connected with Costco so we filled out the information about what car we wanted and the dealership contacted us. During my husband's interaction with with the sales rep over the phone she gave him a quote for the soul after taking the information again about the model and features we wanted. That is two times the dealership was told what we were looking for - exact make, year, color, and features. When we arrived at the dealership we were approached by G.Champion. He was pushy from the start. Instead of listening to my husband ask his question he proceeds to cut him off to introduce himself and start a sale. When we finally tell him why we are there he finds the sales rep. my husband spoke to over the phone and she passes us over to Mr. Champion. Once again - this being the third time - I tell him what we are looking for and he has the print out from previous interactions. He goes to get the car and brings back one not in the color I want. I told him I wanted any of 3 colors and he proceeds to bring one that does not match then says he can get a good deal on the car since it is not the color we want. We decide to hear him out and wait for a quote. 30 minutes pass as we wait for a quote. When he returns, not only is it higher than we were quoted over the phone, but he is trying to pass the manufacturer rebates off as the money we are saving, when we would get those anyway. Upon closer inspection my husband realizes that the write up is for a Soul + not the !. To which Mr. Champion responds that they do not have any ! in stock. The Finance manager then comes out and says he can order in the ! and still give us the costco deal, but that price is 3k higher than what we were quoted over the phone as well. We were told that they quoted us for the wrong car. I spent 3 hours in that dealership while they tried to pull the wool over our eyes. If this is how you treat potential customers you will lose business. Had you had the car we wanted there was a good chance I could convince my husband to buy that night. instead you lost our sale plus any potential ones you could have made by lying to us instead of telling the truth and letting us leave your time open to other sales.

DEBOYANG

Sep 11, 2015

Highly recommended! Friendly staff and environment. It felt like all the employees were happy there and wanted to help the customers. I really felt cared for and had a wonderful experience thus far!

SONOMA00

Sep 11, 2015

More like dealing with friends than with sales people. Vinny moyo was great, finance department was top notch not pushey service department is always great. Nice people.

airv4eva

Sep 10, 2015

Amazing Experience! Quick and professional service! Thanks Doug (Sales) for all the extra effort! Thank You to Bill Bloom...your generosity and appreciation is remarkable!

DAVIDM0

Sep 4, 2015

The people I worked with were well informed, asked great questions and were very professional. The negotiated price was fair and very competitive.The delivery was done extremely well.

Mariopartyman56

Sep 2, 2015

I had walked into Global Auto Mall hoping to get rid of an overpriced car that another dealership had sold me and I was greeted instantly and I had a very good experience.

ASMITH0

Aug 27, 2015

Excellent buying experience. Every one I interacted with at Global Auto was courteous, knowledgeable and professional. I am trying to advance through this review but the system will not permit me to do this.

MC

Aug 24, 2015

Antoine Gratz was a superior salesman. He took the time to explain everything and was very thorough. I would recommend him to everyone. My overall experience with the whole staff was great!

William Bianco

Aug 20, 2015

A great dealership. My service rep., Aljelica is a real PRO. Has full knowledge of the car.She is upfront, and most important honest. All the sevice peole are very respectful to all customers. Global Auto Mall, keep up the good job

Andrea

Aug 12, 2015

Julio was an exceptional salesperson and was completely focused on my needs as a client. Julio took the time to ask me what I was looking for. He showed me all of the inventory the car dealership had available, and offered me all the different models of the cars, colors and explained everything to me in detail. Julio took the time to show me everything in the car including my service requirements, radio, how to set up bluetooth, and all of the features the car had. He was of great help and guided me to make the best choice. I was highly satisfied with my salesperson and purchase and would HIGHLY recommend Julio to anyone!

NOBOD13884

Aug 12, 2015

Global is a wonderful dealership, you are treated with courtesy and the maintenance department is very good as well.This will be my second vehicle purchased there.

GADAMSETTYS

Aug 11, 2015

Each visit to the dealership has been very time consuming with the sales team engaging in multiple clients and not focusing on a single customer at a time. For delivery of the vehicle even when informed in advance about the time of pickup, vehicle wasn't ready and was missing couple of molds for which i had to make another visit to the dealership. Finance team didn't knew on the places to get signatures for the finance paperwork and that added another visit with out necessity... Overall the experience has been poor with the dealership in terms of customer service, staff behavior and value for money

Camille T.

Aug 10, 2015

Ed was such a big help! He took the time to help me find the exact car that I wanted. Everything was smooth sailing with him. Ed kept me updated of when my car arrived at the lot and followed up with me to ensure that I was enjoying my new Veloster, which I absolute love! He is awesome!

CLEMENTNYOU

Aug 5, 2015

Chris Santos is an excellent salesman. I highly recommend him to my friends. He is the best salesman I have contacted for this purchase. I am satisfied with my Sonata.

ANARODEN

Jul 31, 2015

Thank you as a customer and continued good service will result in additional sales with our family and to highly recommend to our good friends

ALLISON.SCHNALL

Jul 29, 2015

Ty was energetic, informative, patient, and open to discussion about my needs and budget. He wasn't too pushy, which made me much more inclined to purchase. I'm very happy with my overall experience.

D_MAYES

Jul 27, 2015

Global Automall is the best!!! I was in search of a new vehicle I went to 3 different dealerships. After getting the run around from all 3 a friend recommended I see Ty at Global. Thank God I did. Ty helped me pick out the vehicle that best suited my needs and had such patience with me after changing my mind on which vehicle I wanted. I will definitely be shopping at Global in a few years when it's time for my new vehicle. Thank you much! DM

JDISCH13

Jul 26, 2015

This was my 2nd time buying from Global and I was once again blown away by the customer service ! Doug Shendell was great and answered all the questions I had . This was my first time leasing a car and he made it quick and easy ! I will definitely be recommending global and him to friends and family!

MIKEPPANTONI

Jul 24, 2015

i give them a good review i worked with ed flanagan and marco f&i guy got me close to the price i wanted to pay better then the dealer in staten island and more opitions in car thanks again global

KENMCC99

Jul 23, 2015

I always felt pressured at other dealers or during the car buying experience, here at Global I didn't feel that way here at Global. Thank You

RJ3

Jul 23, 2015

After an initial misunderstanding regarding a few items. Mr. Ed Rubino General Manager and Chris Santos stepped up and completely satisfied my concerns. They couldn't have been more accommodating and would recommend if you were looking for a new Hyundai, please visit Global Hyundai.

GRISHA_1

Jul 21, 2015

I visited other Hyundai dealerships and they cannot come close to the service we received at Global Hyundai. Although we live closer to another Hyundai dealer, we came back to see Ty - our one of-the-kind salesperson. The whole team at Global Hyundai worked well together to get us a vehicle we wanted for the price we were happy with. Excellent team work. Thank you Global Hyundai.

HEATHER2

Jul 20, 2015

Vinnie at Global Hyundai was great to work with. He was friendly, easy going, and helped me find the car I wanted at a very fair price. Thanks Vinnie!

MFOPNTANA

Jul 20, 2015

Hyundai vehicles are always terrific. Everything works, the cars are reliable and perform very well. The Global Hyundai dealership is fabulous and my salesman, Doug Shendell, is competent, very helpful and a fine example of the excellent quality of the Global Auto Mall staff.

RATATA567

Jul 18, 2015

Feel that I overpaid for a base car with standard features.i believe my credit is in good standing and should have received a better deal.

KOKOJIE

Jul 14, 2015

Purchased two cars at this dealership 8 years apart, always a pleasant experience and obtaining a good price for my car. I highly recommend this dealer for buying cars.

SIF42

Jul 13, 2015

I had a Great experience in dealing with Julio. Help understood my needs and did his best to meet them. I would recommend anyone to work with him.

KARCARG9

Jul 7, 2015

working with Vinny at Global Auto Mall was an absolute pleasure. Vinny was kind, patient and very informative. He listened to what we were looking for and showed us the perfect car and sold it to us for a great price. I have never had a better car buying experience and I have purchased many cars. Hands down I would see Vinny again for my next purchase at Auto Mall.

Iner9

Jul 6, 2015

I bought a new 2016 Hyundai Elantra on 6/30/15 I worked with Ed Flanagan and Marco f&I guy I'm happy Ed got me in a car with more options then the one I was looking at in Staten Island New York this is my second car from them keep up the good work will be lifetime customer

Viral_Weaponry

Jul 5, 2015

I went to Global Auto Mall looking for a small used car to replace my 12+ years old car. Ty spent some time with us explaining the different options we had to get a new car. We could not decide what to do and we were about to leave but Ty came to the rescue and finally got me the price I was looking for and forced me to buy the car ;). If you need to get a car, new or used, and you come to Global Auto Mall you need to talk to this person, his name is Ty Alanos, he has the patience and the skills to run the business and at the same time care about your purchase and money. Strongly recommended.Ps. And Ty also brought me a water bottle :), <- *Internal joke*Thank you so much for the deal, so far I'm loving the car!

THECHEF51

Jun 30, 2015

sales person was professional and knowledgeable only complaint was at the end when informed we were responsible for any wear and tear. how do you expect a vehicle to come back in new condition after being on the road for 3 years. this fact will probably keep me from buying or leasing a new Hyundai in the future.

PWARDE59

Jun 26, 2015

Kudos to Global and a very special thanks to ours sales rep Vinnie Moya. A true professional in every sense of the word. Also to all the others involved from the manager to the gentleman in the finance department. A truely enjoyable experience.

Alan

Jun 25, 2015

The salesperson gave me incorrect information about the vehicle I bought, he told me the car had features it didn't have. They didn't give me a rebate I was entitled to, but the finance manager had me so confused after 5 hours, I missed it. They installed a remote start the following week and it wasn't the advertised remote, it was an aftermarket much cheaper unit. The service department is very unorganized, it took me 55 minutes to drop off my new car to have the remote start installed. I was told I get a loaner car when I drop off my car, then they said the salesman was incorrect. I bought a Hyundai Santa Fe which is a great vehicle, but stay away. I have contacted Hyundai directly and they are looking into my issues.

PARITA489

Jun 23, 2015

I Love my new car Hyundai Elantra. It was great experience in Gobal Auto Mall. This is my second car from this mall. I will definitely recommend to my friends and relatives. They were so friendly and educated about the vehicle.

KSReviewer

Jun 19, 2015

I purchased at this dealer and I found negotiating price was more pleasant than usual as the sales guy I worked with was really easy going and not trying to intimidate me, which is common with male sales agents on female buyers. But I was not thrilled with the finance department trying to work in a maintenance contract into the loan - slipping that in so you don't notice it in the zillions of sheets of paper your are signing. I also had to fight with them to get reimbursed for the blatant over-charge on registration fees when I purchased the car... I had to make 3 phone calls because everyone I spoke to either didn't really know how car registration works, or someone was not being truthful about why they charge $411 for registration, when registration, title and transferring plates only costs $194 total. It's because they know most people won't question it. So consumers are getting ripped off to the tune of close to $217. I was told the extra charge is for the "4 year registration" but you don't register a car for 4 years..... and while the inspection sticker on a new car is good for 4 years, that is free..... So I demanded refund of the difference between the final registration amount on the receipt I received from the DMV when my registration came in the mail, and the registration amount I paid to Global Auto Mall. They fought me on it however. And even told me that the DMV would send me a check. I also detest my experience with the Service department, which compared to the sales area is dark hole in the back of the building. I made an appointment for recall work (meaning the manufacturer is paying for the parts and work, and recommends you do it!) and I showed up for my svc. appt. for this warranty work and after having 3 separate people say "what are you here for" after I told each person what my appointment was for.... and then waiting close to an hour, I had to go back home because they didn't have the parts (how do you make service appointments without checking to make sure you have the parts for the job???) I was clearly annoyed from my time now wasted and on top of it -- the Service managers tried to intimidate me into not getting the new tires promised/recommended by the manufacturer in a formal factory recall. I'd say maybe they planned to get the 4 new tires and keep them/resell to someone else, but get paid for doing the work on my car by Hyundai. Why else would you argue with a customer about whether or not the recall work should be done??? Hyundai didn't say "we'll see if you need new tires" in their recall notice, they said "we recommend you replace them." I scheduled an appointment for a recall on the tires (replace all 4) and I arrive, it takes them an hour to tell me that they don't have the replacement tires in stock. And this was after I argued with the guy that he can check the inventory system for the tires before they pull my car into the bay for "inspection" and -- there's nothing to inspect - the tires were recalled by the manufacturer... you replace them. It's not a question of whether Global Auto Mall THINKS they need replacing.... you replace them. So they argued with me, I was furious, left in a huff having wasted a total of nearly 2 hours, go no work done, and now I will never trust that service department again. [update] so the day AFTER I left GAM service dept, they call me to say "the parts are in." I call to schedule service appointment, speak to service dept and make the appointment for the replacement of the tires. I say to the service guy "can you just CHECK to make SURE the parts are in?" Well, he can't, but he can transfer me to the parts department. I then have to tell the story again to a new person, have her check to see if the tires are in, and she says "no, those are on back order." Ok, so I say - "well, then can you cancel the service appointment I made 2 seconds ago to replace the tires?" She says "No, I'll have to transfer you back to the service department." And xfer me she does - to now the 4th person I have to speak to, to cancel the appointment I just made. Really? I can't imagine how they make any money if they are paying people to stand around talking to customers, making appointments for work they can't do because they don't have the parts. And, then dealing with the aggravated customers who juggle their schedules, drive to the dealership expecting the work to be done, only to be told AFTER they arrive and check the car in and speak to 3 more people that the parts aren't there. Not only is this an AWFUL customer experience and waste of time, it's a waste of resources a the dealership. Wasted time is money. If they want to attract people to buy these higher end cars, they're going to be higher end people, who expect to be treated better. Shame.

KLH1906

Jun 17, 2015

Ty-Thank you for being patient, kind, & informative with me as I leased my new vehicle. Due to financial stress, I was really dreading the process- but you made it much easier than I imagined. Thanks for that! Loving the new car.

DMYERS1703

Jun 16, 2015

Long process but once finalized worth the time Francisco has been our rep the last couple of purchases knows the inventory and works to get the right price

PBYER

Jun 16, 2015

i love the car. It's my third Genesis lease. And the salesperson i had was excellent. The best yet. I usually dread the car lease/buy experience but this was much better than any I've had

BENJAMIN0

Jun 15, 2015

Very nice experience and process at Global Hyundai. This is a great dealership run by a courteous and helpful staff. I will definitely come back again.

Unhappy Global Customer

Jun 3, 2015

Excellent service and superb management! This is definitely the place to go for all of your car needs. They will always find a way to please their customers.

NEWFASTE

Jun 2, 2015

I have negative experience with Global Hyundai1099 Route 22 West North Plainfield, NJ 07060 .I never recommended to my friends. thank you for the opportunity to express their impressions.

aspero26

May 27, 2015

It's not often you have a client who sends positive feedback about a recent visit. I have purchased two vehicles with Global Auto Mall, and for many of my service visits, I have had the pleasure of working with Angelica Mejia. She is consistently a joy to work with and I am always relieved when I see she is who I have been assigned to when I come in. Despite a hectic environment, Angelica always takes the time to not only be courteous, but to more importantly explain the situation in a way that makes sense and makes me feel comfortable.With my last vehicle, she stayed well past closing multiple times to ensure I had everything I needed and that I was satisfied. At the end of the day, when every dealership is selling the same product, it's service that sets you apart and Angelica helps you do just that.

karen s.

May 21, 2015

Easiest car purchase.....went to get car serviced and drove out a new car owner. looked into the showroom for any deals on a new Soul and sure did find one!

CluelessClient

May 15, 2015

This dealership is by far the most deceptive, and the absolute worst, dealership that I have ever seen. Once I took home my new car, and all of the documents, I realized that the dealer employees have lied and cheated about many of the details of the purchase. Unfortunately, that was too late. I was stuck with the sales contract that I had signed a few hours earlier. I blame myself for falling for the lies of the salespeople of this dealership, and for extending some trust to the dealership employees. In all fairness, just before going to this dealership, my next door neighbor advised me against this dealership. Unfortunately for me, I did not take the advice too seriously, and I paid for that decision in dollars and in aggravation. The service department is just as bad as the sales department- you might say a matched system. All service people are curt and sometime downright rude. The waiting time for service is always very long, in a very crowded and uncomfortable room.

appleteene44

May 11, 2015

My service writer Angelica Mejia should be cloned . . She was on top of her game and is truly an asset to your company . . Sales was just as easy with my salesperson Jude..

aclarke

Apr 29, 2015

Ty Alanos was awesome in helping us find the vehicle we needed at the price we could afford. I am extremely happy that Ty was able to close a deal in a timely fashion. Ty showed excellent professionalism and a huge amount knowledge about the product. I would 100% recommend Ty to anyone looking for an honest reliable and trustworthy salesman. Thank you Ty

Joe Ann

Apr 28, 2015

I was on a hunt to find the lease best deal around. After I did all my research and visited several other dealerships, I still was not ready to buy. I started corresponding with Internet consultant Aja Batts. She put me at ease. I visited Global and she introduced me to a salesman, Robert Crudup, who was very professional and he made the process seamless. Dealing with the Sales Manager, Jan Andrade was a breeze. Of course there was some negotiating to be done, but Jan Andrade treated me like family. He really took care of me. When I sat down with Margret in the Finance Department it seemed like I was out of there in minutes. All in all, I would definitely recommend these fine people to my friends and family for their car needs.

eriblack

Apr 21, 2015

Thisis yhe 3rdvehicle i vot from global and i will continue coming back for future needs.not an usual car dealer definitally very professional. Thanks to Julio for taking the time to make sure. We had a pleasure time. I will be referrring all my family and friends.

kialover

Apr 10, 2015

Vinny, our salesman was extremely reasonable and patient with us. He diminishes the hassle in regards to purchasing a car. We got exactly what we needed and left feeling confident that we got what we paid for. Thanks a lot Vinny!

Scotty

Apr 10, 2015

This was my first visit to Global Dealers and I had the pleasure of meeting Angelica Mejia. Angelica was professional, knowledge and put me right at ease with her friendly personality She walked me through their process and answered all my questions as I previously was at Route 22 Hillside. I was extremely impressed by Angelica Mejia and a very satisfied customer. I will definitely return to Global dealers for my next check up.

Dang

Mar 29, 2015

I must tell you I use to be a car dealership hater. I would hate to go to dealerships to look at cars. When I arrived at Global Auto Mall that all changed. I would buy another Jeep and I would tell other to go to Global Auto Mall. I had a great salesperson. Ray Azarcon was awesome. I would recommend anyone going there to see Ray. Thank You, Ray!!!

Kmollo

Mar 25, 2015

The entire staff of Global Chevy was professional, helpful and made leasing the Cruze an enjoyable experience. They took the time to explain our options and even dug the car out of the snow while we were doing the paperwork so it would be ready when we were done with the paperwork! I would highly recommend Global Chevy to family, friends and co-workers. Great dealership!

Sunny

Mar 23, 2015

Sales person Carlos Molina was extremely helpful and patient with me as I was rushing him through the process for personal reasons. He helped me make the right choice based on my driving needs. Mr. Molina is a definite asset to your dealership!

Raider

Mar 21, 2015

Ray was very helpfull, he knew and answered every single question I had. I had a great experience , I will totall recommend, it was awesome

saloway

Mar 16, 2015

Went to Global this weekend to buy a new Hyundai Elantra. I had been emailing and talking with internet sales rep Aja, and she gave me a great price. Walked into the dealership and met Ty, who was incredibly helpful and thorough. Got the price I wanted, with no agita, and was out the door with a new car in 2 hours.There's no question this is the best dealership in NJ. Buy here, you won't be disappointed. Definitely ask for Aja and Ty. Both are awesome!

campy427

Mar 16, 2015

The staff was very knowledgeable and friendly.We discussed price,color combinations and options.We negotiated price and i had a very pleasant experience with Aja,Edward,Gene and the floor sales manager,

Barbara Goldston

Mar 14, 2015

Ray has definitely went the distance in helping me get the vehicle I wanted. I had limited funds and very minimal income. He was the most compassionate and patient sales person I have ever encountered. Ray went above and beyond to help me and I shall recommend anyone looking for a car to come to Ray. He made my experience a good one. And... shout out to Ray "Thank You so Much".

FORREST V

Mar 13, 2015

GREAT DEALERSHIP GOT A 2015 SONATA AT A GREAT PRICE WITH NO PRESSURE LIKE OTHER DEALERS WE HAD BEEN TO. VINNY MOYA OUR SALESMAN WAS AWESOME, HE TOOK ALL THE TIME WE NEEDED WITHOUT RUSHING US AT ALL. I TEND TO TAKE ALOT OF TIME WHEN DOING A DEAL. A WEEK LATER WE HAD REMOTE START INSTALLED. DEALING WITH RICH IN THE SERVICE DEPARTMENT WAS A BREEZE. GLOBAL AUTO MALL #1 IN MY BOOK!!!!

meiner

Mar 13, 2015

I just wanted to thank you so much for all your help with my jeep purchase. Noel, you made the whole thing very stress free and enjoyable. Thank you for being such a great sales person & people person. It was a pleasure dealing with you and global auto mall. I will definitely recommend you to others!

lana094

Mar 3, 2015

We went to couple Hyundai dealerships prior to Global Hyundai. They gave us the best deal and the service provided was superb! Definitely will be coming back when it's time to renew our lease.Great job!

Jeanette

Feb 27, 2015

I went to Global Auto Mall just to take a look at the Jeep Grand Cherokee after being a loyal Toyota 4Runner driver since 2003. I wasn't sure if I was ready to cross over to the world of Jeep, but after Ray took me for a test drive, showed me the features in the Jeep, and gave me a price that matched the old vehicle I was already driving, I was almost completely sold! The only problem was that the Jeep I wanted in white was not in the inventory. Well, it was my lucky day! Ray did some extra footwork, and found the exact SUV I wanted in the color I wanted! He also helped me get out of my old lease and insure my new vehicle. I walked out of Global Auto Mall a happy customer thanks to Ray!

Victor

Feb 24, 2015

Got a good deal here. Ray, our salesman was very nice and helpful! Had a nice experience. Also even received a follow up call from Ray to make sure that we were satisfied.

vern

Feb 22, 2015

If you want to stay away from the vultures when contemplating buying a car GLOBAL is the place to go. My husband and I were greeted politely at the door and introduced to Doug Shendell our salesman. Doug was an absolute pleasure to work with and went out of his way to find us the exact Santa Fe Sport (in the snow) we were looking for. There was no high pressure sales talk just Doug sharing his knowledge and expertise of the Hyundai line. A salesman can make or break a deal and in this case Doug was the deal maker. Our hats off to Doug Shendell and to the professional Global Team. By the way we drove home in our brand new Santa Fe Sport and we could not be happier.

PatrickF

Feb 22, 2015

I found this dealership in the newspaper on Saturday morning. They had the exact car I was looking for. When I walked in, Ray was the first person to greet me with a smile. Ray was one of the nicest and most helpful people I had the pleasure of working with. Ray and the rest of the people at the dealership made sure I was comfortable throughout the whole buying process. I would definitely recommend anyone looking for a car to look to Global Auto Mall.

shelby

Feb 19, 2015

Thanks Ray,You were Awesome walking in the cold with me for 3 hours just to find the right car.I recommend you to anyone who may be looking for a car.BTW the Kia Soul is the BOMB!!!Shelby

Pat

Feb 15, 2015

Ray was the first salesman to greet me and my daughter at the door of Global Auto Mall. I woke up that morning and I decided I was going to buy a car I needed one so desperately. Ray is a professional as soon as we started to talk I felt assured that I was going to get the right vehicle with in my budget. Purchasing a vehicle can stress you out but Ray made it happen so effortlessly. Ray is knowledgeable, efficient and kind. I will recommend Global Auto Mall and Ray to anyone looking to purchase a vehicle.

nick

Feb 11, 2015

Antoine Gratz is awesome to work with.I love the new Genesis,easy quick great and fair price, went to other dealers and all they did was give me a run around, would def recomend

amarie

Feb 10, 2015

Our salesperson Ray Azarcon was excellent. This is our fourth car we purchased from this dealership and we are very pleased. We would highly recommend Ray to future customers.

asb313

Feb 10, 2015

I have been leasing cars from Global Auto Mall for several years and the customer experience is excellent. My sister recommended this dealer 3 years ago and I haven't been disappointed. The sales personnel is first class. My sales agent was Vinny Moya. Vinny called with 3 months remaining on my current lease. I told him I was in the market for another SUV, the model and my price range. Vinny contacted me a short time later with a model that had more features than expected. Vinny is proactive but zero sales pressure. He follows up and he delivers. I was in and out of the dealer very quickly. Vinny took the time to set up my smart phone to the SUV and showed us all the features in the new model. He even called the next day to see how I liked the SUV and if there were any questions. I highly recommend this dealership, especially Vinny.

Kathy D.

Feb 9, 2015

My salesman, Ty Alonos, is a pleasure to deal with. He is honest, respectful, and knowledgeable. This is the second vehicle I have leased from him and both were excellent experiences. Again I was very impressed on what a gentleman he is and how he greeted me by name as soon as he saw me walk in the door, even though it had been two years since I had seen him. Ty makes a very nervous thing for me very relaxed and easy. I will definitely lease or purchase from him again. I recommend Ty Alanos and Global to anyone looking to lease or purchase a vehicle. Kathy DeNicolo

RayChap21

Feb 7, 2015

Ray did a fantastic job. He was extremely friendly and worked with us well. He was very helpful, informative and answered each of our questions. We would highly recommend customers to deal with Ray.

Leaser

Feb 5, 2015

Our salesperson Julio Ruiz was excellent. In fact we leased from him 3 years ago and had such a great experience that we knew we wanted to work with him again when we decided to lease another Hyundai. We were not disappointed and received wonderful service yet again. I am fairly confident that we will be back in three years to work with Julio once more. He made our experience with leasing easy, stress less and enjoyable.

LadyG

Feb 3, 2015

Had brought a jeep bk in 2008....went in on sat jan 31 2015 ...brought bk jeep traded it and now driving a 2014 Captiva by chevy!! I was very pleased with sales rep Mr. Ed F.

Ray

Feb 2, 2015

Noticed online that they were selling a particular Jeep I was looking for. I live 60 miles away and didn't want to make the trip unless I had a deal in place. Worked out a price on the phone with Pamela who was very pleasant and easy to deal with. Upon arrival I met with Ray Azaron who was a very knowledgable salesman and a gentleman. He honored the deal I had in place without any hassle. Thanks guys, I got the Jeep I wanted at a fair price.

thackeray

Feb 2, 2015

My daughter and I visited this dealership to lease. Long story short, we signed the paperwork drove the car away only to have them call us a week later to return the car because financing didn't go through for the lease but we were approved to purchase it for a 6 year loan for almost twice the monthly payment. All this after they ran the credit prior to and told us it was no problem. We returned the car and then had to hound them for the $1500 deposit to be returned which was paid in cash. After on month the check request form was found on the managers desk unsubmitted. This was my daughters first car and it was a nightmare. They tried to take advantaage of a young girl. Do not use this dealership. She subsequently went down the road and is driving a leased car with the same credit history!

joemun

Jan 28, 2015

Antoine was an outstanding sales rep! He was knowledgeable, patient, took his time and never made us feel rushed. Outstanding customer service was his goal and he surpassed that goal. While we were there buying our 2nd Sonata, we needed to have the power seat in our 2007 fixed; we didn't have an appointment but they were able to service the the seat, they checked the car out, and they also washed the car! While the old car was being serviced, Antoine explained many of the features of the new car; he even took the time to set my cell phone up with the blue tooth. Global was the only stop we made which was worth the trip (about 45 minute).

SZ

Jan 27, 2015

My sales representative, Julio Ruiz, was excellent! He helped me to identify the best opportunities available which might meet my needs. I never felt pressured or that I was taking up too much of his time. He was always patient while I worked through my decision making process with his willing and generous assistance. I ended up purchasing a higher end model largely because Julio made me comfortable exploring all of my options. You have a gem in Julio, I hope you are taking as good care of him as he took of me.

Bobbi

Jan 23, 2015

This is the third car I bought from Global. Two of the cars... we dealt with Chris Santos. He was knowledgeable, friendly, and diligent. We left with our new Sonata that day and I love it. I did want leather seats and brought it back several days later, I was given a loaner car while they did the job. Well-done. Their service department is very good, clean waiting rooms, fresh fruit and coffee and well organized. Buying a car is a costly proposition but it is more pleasant when done here.

Renee

Jan 20, 2015

The service was excellent. Great accommodations, comfortable waiting area, clean restroom. Good coffee and my vehicle was ready at the specified time. Thank you for your professionalism.

GDxplosion

Jan 14, 2015

We leased a car and the sales representative, Harold, was very friendly and sociable. He took the time to explain all the aspects of the lease to us and present us with the options that we asked from him. In the end, we were very happy with the end product of a 2014 Hyundai Elantra.

Moose

Jan 14, 2015

My son was home from college and we had to deal that day. We explained that to Ray Azarcon and he assured us he would do his best to get us the vehicle we needed the same day. He did just that !!!!

jdfirst

Jan 1, 2015

Unlike other reviews, my experience has not been favorable. I will explain why. My wife and I was looking for a predetermined vehicle: KIA SOUL. I communicated with three dealerships via the internet in my area, Global being one. I set my realistic parameters ahead of time of what my requirements were: out of the door cost, financing, model, year, and if we considered a pre-owned the maximum mileage allowed. I made it clear that I did not want to arrive at the dealership and have to sit for an ungodly amount of time while the sales person goes back and forth to the sales manager for the hard sell approach. We were informed that they could accommodate. We arrived and was informed to ask for the sales rep that I was communicating with even though the sales rep informed me that she would not be in and would be directed to another. OK. You mention a name, they obtain the commission. No concern, so we thought. The sales person we were introduced to informed us that we were in good hands. He had 10 years experience in this profession. He was always pleasant and had a professional demeanor however, right off the bat we were turned off. Why would we care? A typical sales pitch we thought. Establish a false relationship with the customer. Gain their trust. So we sat introduced ourselves and asked whether he knew of my previous correspondence. He did not. Nor did he offer to find out. Which meant that we had to review our parameters again, wasting time. Second turn off. We sat for nearly an hour (third turn off), while he went back to and forth to his manager to discuss our requirements and made the arrangement to evaluate our trade in. Needless to write he finally came back a told us he could not present a deal and whether we would consider other options. We thanked him for his time and informed him that we were scheduled to go to another nearby KIA dealership. As we put on our jackets to leave, the salesman had the audacity of informing us that they were the biggest dealership around and that we were not going to be able to make a deal based on our parameters. Did he truly believe that based upon his statement we were going to remove our jackets, sit down, and continue with this waste of time? This was the fourth turn-off. Conclusion: we did go to another dealership and did find the KIA Soul based on my parameters set forth. In an hour's time, we were out with our new KIA Soul! I will venture to surmise that the big auto malls, with several brands to choose from, have little interest in making a deal that will serve as a long lasting business relationship for future purchases. I will never again enter Global doors. A word of advice, do your home work ahead of time before entering into the "Lions Den" Good hunting.

Fredjr

Dec 6, 2014

Thank you. Ray Zarcon. For your help in buying my New. 2015 Equinok ,, You understand what I needed and looking for you worked hard and got it down . You made me very happy and I love the new car . It was a pleasure working with Ray and. Global Auto Mall Thanks. Ray

GSTgst

Nov 29, 2014

My Sales Representative, Vinnie Moya, was very pleasant and professional to deal with. In fact, everyone from the credit department to the service department was too. Going through TrueCar.com was easy and avoided most (but not all) of the typical car buying hassle. My car had to be picked up at the docks and was delivered in a few days on-time. Vinnie spent a nice amount of time explaining the features of the car. This is a very positive overall review, but I want to mention there were a couple issues. First, a small clip was missing from a trunk netting on the new car. I was promised it but I knew it wasnt likely to every come (honestly, its so minor). Secondly, because of a Global Auto Mall computer problem, part of my credit info was accidentally sent to Chrysler in addition to Kia (I bought a Kia) which triggered some interesting correspondence from Chrysler. The bottom line is that I would definitely buy from Vinnie Moya and Global Auto Mall again (and thats meaningful because I live 35 miles away).

Nicole Cure

Nov 23, 2014

I bought my Hyundai at Global in 2008 then in 2013 I sent my parents to buy their car and just a few days ago my husband and I came to look for our new car. We were approached by Ray Azarcon and told him what we were interested in looking at. He was very easy going and NOT pushy at all! That is rare in a car salesman! He showed us the different models of the Jeep Grand Cherokees and when we settled on a model we liked he took both of us for a test drive. We fell in love with the Grand Cherokee Altitude. We had a trade in that they gave us MARKET value for. Yes you heard me correct, MARKET VALUE and we walked away with our new truck. I can not end this without talking about A.C who was the manager there. He was SO VERY helpful and worked with us on the numbers. We feel like we really just had the dream team that day. Also, once we were in the car and ready to leave, Ray came out and gave us a brief yet thorough tutorial on all the features that the car has and even helped us sync our phones for the blue tooth capabilities. Overall. once again, an amazing experience and I would recommend everyone go there for their next car!!!

jessie ikurekong

Nov 9, 2014

Ed Flanagan the salesman received me and asked me what i am looking for. I told my specifications of the car i want and the payments i could afford. He got me the best deal i could ever get. He is very knowledgeable about the product and understands what the customer is looking for. He was very polite and friendly and helpful. Five stars to him and i recommend him as the best salesperson of the day and to all my friends

maa597

Nov 8, 2014

We just bought a 2014 Jeep Grand Cherokee Limited through Ray Azarcon and I can not say enough about what a pleasant experience it was. We had every intention of buying a used Jeep in which Ray was very helpful with finding but we found that my wife was not able to get the driver seat into a safe position due to her height. Ray was never pushy and basically said if the car is not right it's not right. After further research I called Ray 3 weeks later, told him what we were looking for and within 1 hour he found several vehicles for us to look at. We walked out that night with our new Grand Cherokee Limited. Thanks Ray and Steve for patiently working with us and answering all of our many questions.

mikeke

Nov 8, 2014

Bought a Chrysler 200 for my daughter and went back 2 days later to buy a Buick Regal for myself. Ed Flanagan was the salesman and he was excellent to deal with. No pressure, was able to take my time and got a great price. Terrific experience. Would highly recommend Global Auto Mall and Ed.MIchael

mtrex

Nov 6, 2014

It's not every day or with every salesman that you can say you actually enjoyed buying a new car, but this was my experience with Ray Azarcon at Global. Ray was knowledgeable, friendly and helped take away the stress of buying my new Jeep. He asked me what I was looking for, showed me what was available and did not pressure me into anything more. After I purchased the Jeep (for a great price!), he showed me how to use all of the features and sincerely seemed just excited as I was (and not just for the commission). In fact, everyone at Global Auto Mall was friendly and easy to work with, including the sales manager and finance. I highly recommend Global and Ray in particular.

kathyrice52

Nov 5, 2014

Just wanted to say that Terrence Devlin and Marco Panatieri in financing or great and very helpful. They made my experience there fantastic! I would definitely recommend global to my friends

P.McQuilkin

Oct 22, 2014

Went to the service dept. on Monday with my Jeep Grand Cherokee. Absolutely totally impressed with my new service advisor, Norman. He was sweet and considerate and listened to my concerns about my car. Apparently I needed a lot of things done to my car and it was going to take awhile, he offered me a loaner overnight which made my day. This is my 3rd Jeep Grand Cherokee that I have bought from Global and probably in the near future I will buy my 4th. Nice experience, everyone including my mechanic, John Makowski were great!!

bucc07

Oct 20, 2014

Like many potential car buyers, I visited Global Auto Mall with a level of hesitancy to pull the trigger on a new car purchase. When I arrived, I was greeted by Ray Azarcon who gained an understanding of where I was in the car buying process (pretty much at the initial phase), what I was looking for, and a general sense of my price range. Ray was extremely knowledgeable and patient and while he of course wanted to make a sale, his demeanor demonstrated a strong level of understanding and willingness to listen to my needs. I never felt pressured into buying a car but felt very committed to negotiating in good faith largely due to the time, commitment and patience that Ray demonstrated. In the end, I bought a brand new Jeep Grand Cherokee Limited at a great price. Ray didn't stop there and walked me through every detail of the car (beyond what we had already covered) before I drove out of the lot. Thanks Ray for your top notch service!

CGuzNJ

Oct 20, 2014

I went to Global Auto Mall today just to look at the different style Jeeps there are and possibly get some estimates as well. I was approached by salesman Ray Azarcon and he showed me a few different models. Finally after looking I found a Wrangler Unlimited I liked. Ray helped me get the best possible deal for my trade-in which made it possible to get the Wrangler. He was very thorough and knowledgeable. I could not have asked for a better deal or better service than what Ray provided. Thank you, Ray!!!

frank idrovo

Oct 11, 2014

Went into the dealership "just to look". Came out with a brand new Jeep Wrangler unlimited. My sales person Ray Azarcon is top notch. He is very knowledgeable, friendly and patient and I would recommend this dealership to anyone looking to purchase a vehicle. The prices were very fair and the entire process was stress free.

khasson

Oct 7, 2014

Ed Flanagan was awesome. He made sure that I got a great deal on my 2012 Elantra. Extended warranty, great rate and the price for the car itself.

Jamie Karpinksi

Oct 4, 2014

I enjoyed my new car buying experience very much. The entire team was helpful. My sales person, Ray Azarcon, was very friendly, knowledgeable and welcoming. I felt very well taken care of, and would recommend the dealership to others. Grade A+ !

1951Srh

Sep 29, 2014

First class experience. Most simple and less stressful car purchase ever. Have purchased 4 cars through this dealer even though they are not very close to my home becuase of fair prices and first class treatment Thanks you Kelvin Pitt for making it happen even though it was his day off an he was only in to deliver a car to another customer.

Justine3

Sep 29, 2014

My Service Advisor, Angelica is very professional, explains everything in detail, pleasant to work with. I request her every time!!! I am a very happy customer!!

cookies22

Sep 25, 2014

Excellent service as always...I always feel well taken care of by all. global showed how a real, genuine dealership should treat it's customers. thank you.

KIA4MEA

Sep 17, 2014

After having unsatisfactory experiences with three other dealerships, my wife and I decided to try Global Auto Mall. Firstly, we were able to meander around the used car lot without being bombarded by salesman (I like that). Secondly, when we were ready to speak to someone we entered the dealership and was greeted by Ed Flanagan. Thirdly, (and most important) Ed didn'tset off our BS alarm. Ed was a true professional and we felt completely honest and knowledgeable. I would recommend my family and friends to Ed Flanagan.PS the finance department did a great job getting us the best rate possible.Thanks Ed, Keep up the good work.

jill.burke.906

Sep 8, 2014

Ray was the nicest and most personable salesman we came across at any dealer in my search for my first car. He remembered my name and everyone in my family's name each time we came back and remembered little details about everyone. When we were in a rush and just wanted to quickly check out a car, Ray was very accommodating. He was helpful along every step of the process. Had a great experience. Thanks Ray!!

stevesmonkey

Sep 3, 2014

Stopped in global auto mall just looking and went home with my new 2014 jeep wrangler unlimited. We were greeted by Ray Azarcon. As not being too familiar with the wranglers Ray took his time explaining all of the different models and options available to us. I did not plan on going home with a new car but could not pass up the excellent service and great price. I would highly recommend this dealer and Ray Azarcon.

Tonig66

Aug 30, 2014

My husband and I purchased a certified pre-owned Kia Sorento today from Global Auto Mall and what a great experience we had. Our Sales Rep, Antoine Gratz was exceptional . From the moment we arrived at the dealership we were treated with a nice balance of attentiveness but not pushy. Antoine was engaging and well versed on the cars we were interested in and although he was quite busy juggling multiple customers, he never broke a sweat! We drove off with the Sorento of our choice and was even able to get good credit for our trade in.Kudos to Global Auto Mall for their quality sales force-it cultivates repeat business:)Big thanks to Mike the finance guy-he recommended some great barbecue places that we will be sure to try.

dogmommie3

Aug 30, 2014

I found Ray Azarcon to be a very professional, personable, and helpful sales representative. I had a difficult situation, and Ray did his best to work things out so that I would be able to get my new car. He went above and beyond by keeping his word and following through to see that I was completely satisfied with my experience at this dealership and that all my concerns were addressed. Ray was a sales representative with very good character. Thank you!

Joanne Jakubik

Aug 29, 2014

We usually dread the " auto leasing "" experience ....From the first call to Pam and later working with Ray Smith and Marco we were totally impressed with the professional , friendly and efficient assistance we received. Leasing our 2014 Jeep Cherokee could not have been more enjoyable and the was a a very welcome surprise . Every phase was explained thoroughly and we we left with a new vehicle in a matter of hours. I'd you would like to be treated with courtesy and care ..this is your dealership.

rbivins

Aug 27, 2014

The price negotiation and purchasing process was longer than expected, but the sales representative Ray Azarcon was very polite and friendly. He was extremely helpful throughout the whole process and even reached out the next day to ensure we didn't have any questions. We are really enjoying our new vehicle!

Robert Searson

Aug 26, 2014

Another great purchase of a new Kia Sorento. Outstanding quality, Fantastic Price, Friendly Sales Personnel, Super General Manager. This is our sixth purchase of a new car from GLOBAL AUTO MALL.. Our entire family is extremely happy with the KIA vehicles' we have purchased. Special thanks to the General Manager Richard Lo Curto and Sales Personnel Doug Shendel.l

njmspete

Aug 22, 2014

I walked into Global Auto Mall just looking at a Jeep Grand Cherokee, no plans on buying the truck that day. Ray Azarcon ,Salesman approached me and now ,I have a 2014 Jeep. He was very friendly and made the purchase simple along with the other staff members.

dtogrady1

Aug 19, 2014

From start to finish, everyone in the JEEP department at Global made me feel comfortable and like I was being treated fairly. They took someone like me who is trying to repair their credit and gave me the best options for doing so. Steve and Ray continually worked to find me the best deal, and to make sure I was comfortable and happy from start to finish. Ray was so concerned about me being comfortable, offering me and my family beverages, food, whatever we wished to make the experience more comfortable. He also took the time to show us everything we were buying, and didn't want to just "throw" us into a car to make a sale, like some people. In the end, I can say I will definitely be looking to Ray Azarcon for my car buying experiences, as will my family!

JeepGirl13

Aug 14, 2014

After seeing the altitude edition of the Jeep Grand Cherokee, I knew that it would be my next vehicle. I'm glad that I made the purchase at Global and had an easy buying experience with Ray. He was friendly, made you feel comfortable about making the purchase, and best of all gave me a price that I couldn't refuse! He explained everything to me about the SUV in great detail and made sure I was comfortable with it before I drove off of the lot. The next day he even called me to say thank you for my purchase and to see if I had any issues learning all the great features the Grand Cherokee offers. Ray is the person to go to, you will not be dissatisfied. You can tell he truly cares about his customers. Managers were also top notch and the finance process with Mike was easy as 1,2,3.

Frank_from_NJ

Aug 12, 2014

I loved my 2003 Hyundai and I shopped at Toyota, Subaru before I decided I wanted another Hyundai. I have all the features I could ever want on this Tucson. I expect to keep this car for 10 years and I purchased the extended warranty to cover the whole vehicle bumper to bumper for 10 years. I have purchased several vehicles over the years for my self and my 3 daughters and Global was the easiest no hassle purchase I have ever made. I give them a 10 rating

Shirlyn

Aug 5, 2014

I spend a lot of time in my car and I can't thank Ed enough for finding my home away from home! Service was great, patience was wonderful. Found exactly what I wanted for the price I want. His confidence gave me comfort in knowing I was in good hands.I walked away from this experience with no regrets about how everything happened. I would happily recommend anyone I know looking to purchase a car to Ed. I can't thank that team enough! Oba was fantastic in reassuring that the dealership had what I wanted at a price I could afford. If I can help it, Global is my new dealership!

bossladi223

Aug 4, 2014

This by far was my best experience when purchasing my car. I walked in knowing exactly what I wanted and left with it that day! I leased the Kia Optima EX and the car is amaziing. The only thing I did not get in this car is navigation. Ed Flanigan was great, explained everything in detail and took the time to link my car to my phone and set up my phone in the car.. He has called me twice to follow up to be sure I still loved my new car. He not only remembered my name, but remembered by fiance as well. Two days after purchasing my car I realized I had left a CD in my old car, to my surprise I received a call from Ed telling me he had my CD. I was so excited! Thank you Global, especially Ed, so much for making leasing a car a great experience.

charlie156

Jul 31, 2014

When I went to the dealer, Golbal Automall, Ray just got in to the office and he immdiately (without any hesitation) approached me asking if I need any help. Since then, the deal was very smooth and he answered all the questions that I had with detail info. Ray also made sure to follow up with anything after the sales and he actually followed up. He works on his word. Great personality, very friendly, listen to the customer. Definitely recommend this dealer and Ray is the man.

daveman0720

Jul 23, 2014

A couple weeks ago I had my front and back brakes done by Hyundai Global. Three weeks after while driving home, my back left caliper brake came out and was rattling in my rim. I attempted to stop and was unable to do so. I then towed my car to the dealership to fix the issue as obviously the brake caliper was not securely fastened. The dealership then checked the car and advised to me that someone cut my back left and right brake lines and took the bolt out of the caliper to try and kill me. I was able to drive for 30 minutes without having any brake issues. My brakes were perfectly fine until the caliper came loose. It popped out due to me swerving out of the way to avoid obstruction in the road. Once I did this, the caliper popped out. Luckily I did not get in an accident or hit someone.I was then advised that vandalism isn't covered by warranty and I would need to pay $2,700 to fix the issues. I discussed with an attorney and was advised to tow the car elsewhere. I took the car to a local mechanic and he advised that it was absolutely impossible to cut my brake lines based on where the cuts were. The only way to cut them would be having the car on a lift. The work that was completed by the mechanic was a little over $1k. Insurance covered all but my $500 deductible.If my brake lines were cut at my job as was advised, I would not have been able to drive out of the parking lot as I would not have had brakes. I was able to drive 30 minutes, down a mountain, without any issues until the caliper came out. I think it is an absolute joke and horrible how Global does their business. Attempting insurance fraud, putting my life at risk, and then attempting to cover up the original brake job by cutting my brakes is horrible. I can only imagine the other scams that go on. I now regret going to Global because I have heard bad experiences through others, and now I have my own story to tell. Never will I go again to give my business to them and I will make sure I spread the word to others.

walfonzo

Jul 23, 2014

Ray Was very helpful and was not a typical pushy sales man. Even though it was passed 10pm he took his time to help me set up my phone and explained all the goodies that my jeep had.

Ruby03

Jul 21, 2014

I recently purchase my new 2014 jeep wrangler from global auto mall.Ray, and steve was very helpful, knowledgable and most of all not to pushy. I highly recommend people to purchase their next vehicle in global automall.

AndrewC77

Jul 10, 2014

I want to thank Mr. Harold Brown for being an excellent salesman! I just bought a 2014 Hyundai Santa Fe Sport and I am very pleased to work with Mr. Brown. Not only was he friendly and funny, but he was respectful and did not pressure me into buying a particular car. He made the whole experience a stress-free and easy ordeal. He worked with me in finding the model that I wanted. I've been to places where the salesman was pressuring me to buy that particular car, regardless of my preference to "shop around". Harold was very patient and easy-going. Thank you sir and thanks to Global Auto for a good car-buying experience.

juancho1

Jul 6, 2014

I strongly recommend this dealership. Ray Azarcon was my salesperson and he did a wonderful job. He was very professional, friendly and respectful.

mysecondchance

Jul 1, 2014

Just purchased a 2011 Nissan Sentra, Julio Ruiz was my salesman. He is professional, kind, patient and caring. The best salesman EVER! Made getting the car such a great experience.

InaNikolaeva

Jun 27, 2014

I worked with Kelvin Pitt to test drive (and subsequently purchase) a new 2013 Hyundai Veloster at Global Auto. He was extremely helpful and pleasant to work with, and he responded to my multiple emails full of questions kindly and promptly. I would recommend this dealership to all my friends and I would definitely come back here in the future!

beebeeparrot

Jun 25, 2014

This retailer and sales representative were the best we have ever dealt with. This facility should be used as a model for KIA training. Mr. Brown should be cloned.

Dr_Hyundai

Jun 24, 2014

This was my first visit to Global Hyundai for service and I must say I was very impressed. In and out quickly. Everyone was professional and courteous. The waiting area was clean and comfortable. They run an efficient operation.

Yshari

Jun 24, 2014

Ty was a great sales person. He made you feel comfortable with your purchase and made sure you were able to get what you wanted. He also kept in contact to see if I was still in love with my car and assisted me with my plates. I would love to do business with him in the future.

Trishboy

Jun 22, 2014

I took my friend last year to Global Auto Mall to either lease or buy a Sonata after having an unpleasant experience at another Hyundai dealership. My friend had not been car shopping for several years, so she was very anxious, especially after her experience at the other dealership. At that time our sales person was Antoine Gratz who was extremely patient and not pushy at all, which really put my friend at ease. The end result of that visit was not only my friend leasing a Sonata but I leased a Tucson that same night. We have remained in touch with Antoine and recently my daughter and son-in-law went to Antoine to buy their own Tucson. They originally went to a Hyundai dealership closer to where they live in northern NJ, but after their own unpleasant experience, they drove the hour to visit Antoine and bought their car from him at Global Auto Mall. I recently decided to trade in our second car to get a smaller car and of course went back to Global Auto Mall. When I arrived I found out that Antoine was not at dealership that day unexpectedly, however I spoke with GM Rich Locurto who said he would have another salesperson work with us on behalf of Antoine. We worked with salesman Ray Azarcon who took excellent care of us. My husband and I absolutely loved Ray. He never made us feel rushed and provided excellent information. Ray thoroughly explained how to work all the controls/accessories in the car. The whole process, including trade-in was seamless with no stress. The GM Rich was great and he checked in with us personally several times during our visit. I have also had very pleasant service experiences with my Tucson at Global Auto Mall. It is very easy to make an appointment with very little notice which is great. We will definitely go back to Global for all our car needs. It is just easy.

xtralodge

Jun 22, 2014

Everyone at the dealership is exceptionally friendly, helpful, and sincerely customer-oriented. Overall it was a great experience and I wouldn't hesitate recommending Harold Brown and Global Auto Mall. I purchased an Azera, which I had never heard of before, and traded in a trouble-free, 113K miles Sonata (bought from this same dealership in 2008.) Harold listened patiently as I explained the driving conditions the car would be subjected to and what I thought I needed. He then described a few models and gave me his recommendation. It was a very comfortable way to ease into a decision and I had no qualms about closing the deal. I was able to take the car home before the final contracts were signed. And when he delivered the car to me, he made sure I understood the car's features.I believe the people at Global know exactly the right formula to ensure a satisfied-customer experience. From the first call from Jackie to set up an appointment and introduce me to the salesman, Harold, when I arrived (it was nice not being accosted by a salesperson before I even got in the door), to the very helpful receptionist, financial folks, management, and the people who did a great job prepping the car, I want to give a big, well-deserved "Thank you!"

mlkearns

Jun 22, 2014

Julio was terrific. Not pushy. We bought one car and leased one. It, probably, was one of the best experiences I have ever had purchasing a car! We made an appointment. We stated what we wanted to do. No fuss. I drove out that day with my car and we picked up the second one on Friday. You need to clone Julio. 3 years ago I walked into your place and was bullied by a sales person and walked out. I am in sales myself, and want to be treated as I would treat a prospective customer.

andrewlawler353

Jun 19, 2014

Ray was a great help when I was looking for a new car. He gave great help and did not pressure any specific car. He explained everything very clearly and how it would be to lease a car.

BrianWC

Jun 17, 2014

I have NEVER had such a phenomenal experience purchasing a car! My sales person Vinny was honest, knowledgeable and very accommodating. To my surprise the experience was actually pleasant. The whole Global experience all the way through the financing department was fantastic! I have already recommended Global and Hyundai to family and friends. I will ABSOLUTELY go back to Global to buy my wife a new car. I am dumbfounded by the experience. WOW!

ClareSpears

Jun 7, 2014

I reluctantly had to visit car dealerships to look at New cars. I am a woman and have worked in the automotive advertising field for years. I have heard horrifying sales stories, so could imagine my reluctance. After a pressured & dishonest 3 hour visit to another Kia dealer on Route 22 (which will remain nameless), I asked my male friend to come with me to continue my quest. My first impression of Global was the relaxed atmosphere. No one tried to snag us as we walked in the door. A few reps said "Hello", smiled & stood back. We went to the reception desk and a lovely lady found us a salesperson to let me test drive a few cars. Harold Brown appeared in front of us and I instantly liked him. Very nice man & a gentleman. Poor Harold let me test drive FIVE different cars until the dealership was about to close. He is very knowledgeable in the makes & models too...another plus! He never asked me to sign anything. He wouldn't even discuss pricing until I felt comfortable with a car I liked.It's 9 pm and I'm exhausted. I tell Harold that we would like to come back the next day. I'm torn between the Hyundai Elantra and the Kia Forte. I emailed him from work and told him what models I liked. Harold set up a couple more cars for test driving the next evening. After testing out a few more we went to his desk & sealed the deal on the Forte. I drove home in my new Forte that night. After one last short visit to the financing department the next afternoon, I was done. On my way out, Harold took me to their service department to meet the staff & see the setup. Nice bunch of people. Beautiful modern lounge areas with Keureg coffee machines, wifi & comfortable seating. I just might go there for my oil changes!The entire process was quick & painless! Not once in the 2 and a half days I spent there, did I feel rushed or pressured. Harold Brown has the patience of a saint & the likeness of a caring parent.Go to Global. Ask for Harold. You will learn a lot, have a great experience, and maybe even get that car you've been dreaming of!

gregonisa

Jun 6, 2014

Ty Alanos is fantastic salesman. He is extremely knowledgeable and understanding. He had patience with my decision making process, as it was over a course of 2 weeks. The prices at Global Auto Mall are competitive with other local areas, but it was Ty and his superior customer service that made my final decision a piece of cake! Every salesman could learn from Ty!

kjsharry

Jun 5, 2014

This is the second Hyundai I have purchased with Global Automall. My daughter, my girlfriend and her son have all purchased a Hyundai upon my recommendation from Global. We have all been treated professionally and fairly. I have and will continue to recommend this dealership to others.

LisaMM

Jun 5, 2014

I had an exceptional experience at Global Automall Hyundai. The salesman, Terrence Devlin, was no pressure and honest. I dreaded the buying process because of the games often played but Terrence didn't play the games. He made everything easy and he didn't waste my time. Everyone I met at Hyundai was helpful and friendly. It was a pleasure doing business with Global Automall - Hyundai. Thank you!

pdeangelis

Jun 5, 2014

WE HAD THE PLEASURE OF WORKING WITH VINNIE MOYA ON A RECENT PURCHASE OF A KIA SORRENTO. MY JOB HAS BEEN A NURSE AND OFFICE MANAGER OF TWO VERY BUSY PEDIATRIC NEUROSURGICAL OFFICES. I OBVIOUSLY DEAL WITH STAFF, PATIENTS, HOSPITAL EMPLOYEES, REPS, PHYSICIANS AND MANY INDIVIDUALS ON A DAILY BASIS. I TOTALLY APPRECIATED THE PROFESSIONALISM WE WERE GRANTED WITH VINNIE. THE PROCESS WAS EFFICIENT AND PAINLESS. THANK YOU.

34103Naples

Jun 3, 2014

Pam and Ray were both very helpful and knowledgable. Dealer participates with Costco auto buying program. Received a great price. Ray was very accommodating and we would most definitely buy another car from this dealer and Ray!

sangue

Jun 3, 2014

Ray was a pleasure to work with, he worked with us to find the best deal on the car we wanted. The whole experience was stress-free and enjoyable.

deniseuminski

May 29, 2014

Antoine Gratz was my Sales Associate. It was the best car buying experience I've ever had. Antoine and Global Auto Mall Dealership were outstanding in all the salesmanship categories.

MichaelEilbacher

May 28, 2014

Ray helped us to find the best car for our needs, and was willing to work with us on price. We were able to find what we were looking for a a good price.

Dallas2288

May 19, 2014

Typically my dealer experience from years past has left a sour taste in my mouth. I always walk in expecting to get a bad deal from pushy sales people. This time was very different. Ray Azarcon was not pushy and took a genuine interest in getting us a really good deal. We traded in a car that needed work and they still gave us fair value for it. Ray was very patient and even played with our 7 year old who was getting a little rambunctious. We would recommend Ray and Global to anyone who wants to not be pressured in to buying a vehicle, and wants to be satisfied with their new car and car buying experience. Thanks Ray for your hard work, professionalism and pleasant attitutude.

driver67

May 2, 2014

Global auto mall is a great place to either buy or lease a vehicle. This will be my second genesis leased thru Global auto mall and Jim Johnson made it very pleasurable. Would recommend Jim and Global to my friends and family.

Genovese78

Apr 22, 2014

I recently went to Global Auto Mall and was very pleased with the service. I leased a Jeep Patriot. Ray Azarcon was the name of the sales representative who helped me. He immediately introduced himself and was very patient with me. I never felt rushed or pressured. He made me feel comfortable during the entire process. Ray extended a great deal to lease the Jeep. I highly recommend going to Global Auto Mall and seeking out Ray.

bb452

Apr 18, 2014

Both Deb Skelton and Angelica (sorry forgot her last name) at the North Plainfield, NJ Global Auto Mall are FANTASTIC. I feel like I'm going to see family when I go for my service. They are thoughtful, compassionate, supportive, attentive, always very happy and pleasant to help me. I would rate them 10++++!!! I travel almost 40 miles to get my service done because of them and they way they take care of me as if I'm a member of their family!!The BEST!!!

Josh613

Apr 18, 2014

I really wanted to avoid buying a new car for as long as possible based on my last experience buying a car over 11 years ago. I know what I want and I am not easily bullied but the last experience was just miserable. I can honestly say the reverse is the case here. From the moment I walked into the clean show room and met Doug it was smooth sailing from beginning to end. Doug was not distracted, super helpful and we went for a test drive that actually lasted as long as i needed it to, not the 5 minutes in and out you sometimes experience. Doug worked with me every step of the way, answered every question I had and matched the price I was expecting. No pushy upsells, no obnoxious hidden fees. I highly recommend Doug and this dealership to everyone.

tbrazil

Apr 14, 2014

This is my 2nd leased vehicle from Global. My sales representative from the first lease recognized me when I came into the dealership this most recent time. He remebered me even though it had been 3 years! I was impressed and so happy and relieved. I had an excellent experience the first time and I was actually nervous about working with a different representative. Kelvin listened to all the issues I told him were most important to me; he didn't just try to " sell me something. " I felt he understood my best interests and took it from there. It was so expedient to work with Kelvin again because he spent time on what was important to me and put everything in motion. I was not there long at all. I was approved; he called me insurance company; and soon I had a contract and another new vehicle from Global. I told family members to ask for Kelvin when they are ready to buy/lease a vehicle.No one leaves you wandering around. Someone greets you and tries to accomodate your needs immediately. The atmosphere is friendly and professional. My sales rep from 3 years ago on my first lease, is still there and remembered me. The operations run smoothly. Responses are not too lengthy. The customer lounge and waiting areas are clean, equipped wtih conveniences and very comfortable. It's just a pleasure to do business there. You are treated like a person who has a need and/or questions about a vehicle purchase. You are not treated like a sales target. I am certain whether I lease or buy next time, it will be with Global Automall.

paulquense

Apr 9, 2014

I went there to look at what Jeep had to offer and I ended up buying a new jeep. It was a good experience and a good deal.

steve112749

Apr 2, 2014

Ty Alanos my Sales consultant was very professional and he knew the product well. He always responded to me in a timely fashion and he actually helped me decide which car I wanted to lease. Thank you for having a sales person who doesn't pressure you but works with you. If your service dept operates like your sales dept, I will be a return customer.

schnapp99

Mar 27, 2014

Good Deal on Jeep. Service representative was responsive and helpful. Made every effort to identify different rebates available and give available options. Dealership had good amount of cars in stock.

trspina

Mar 19, 2014

Amazing car buying experience. I dealt with Ray Azarcon who was highly professional & very friendly. Best of all I got a great deal! I wouldn't hesitate to recommend Ray & Global Auto Mall to all of my family & friends.

sophietuckertaner

Mar 12, 2014

We have never been treated by other any car dealer the way we were treated by Global Auto Mall in North Plainfield. Our experience was better than great. Our salesman, Ray Azarcon, was the best salesperson hat we have evert worked with. The manager (which I do not know his name) was wonderful. Everyone was so friendly and capable of providing us with the information we needed. Our salesman was never pushy but he delivered 110% We would highly recommend this dealer to all!!!!

Tmani2213

Mar 12, 2014

Ty was extremely patient and overall a great person to work with he did everything he could to get me into a car with my low credit and I truly appreciate that. He explains how financing works very well I didnt leave there without any questions unanswered and to top it off got 2 yr free oul changes cant beat that :) Thank you Ty Alanos for your hard work!!!

pammark

Mar 11, 2014

Antoine Gratz was an amazing salesperson. This is our 3rd Hyundai from Global since 2005. We live at least 50 miles away from this dealership; but, always come back to Global. Definitely worth the trip. Very courteous and professional from start to finish with this dealership. I will be coming back to Antoine to buy my next car very soon. Very impressive!Don't waste your time going anywhere else....These guys are the REAL DEAL!

newjerseymikes

Mar 10, 2014

The scale of 1 to 5 does not allow for variances in evaluation...as there is a significant difference between Good and Great. Overall, our experience was VERY GOOD, however we marked "5" for the survey. We originally looked at the Jeep we purchased two weeks before our purchase. The salesman was friendly and responsive to our wants and needs in finding the right vehicle. We used TrueCar.com to search for what we wanted and chose Global Auto Mall because of the location. The price was negotiated prior to our departure from the dealership (the first time) and remained in effect for more than two weeks, when we came back to make our purchase (that was a plus). The dealership did not have the color we were originally looking for and the Sales MANAGER would not allow the salesman to look at trading with another dealership for the color we wanted (this was the only negative), which is why we waited to buy here. He specifically said we "had to choose from the dealer stock or they would not honor our pricing from TrueCar.com." In the end, we ended up choosing the vehicle we looked at. Again, the salesman was great. We talked with Ray Azarcon prior to picking up the Jeep and most everything was done when we arrived. The car was prepped with the exception of a full tank of diesel which we had to take care of ourselves and submit for reimbursement. he finance department was quick and efficient and we were in and out in less than two hours. Ray was a pleasure to work with and very understanding of our delay in purchasing our new vehicle.

Mstorer

Feb 24, 2014

The experience from start to finish was a breath of fresh air. Ray and AC were very professional, friendly and knowledgeable. The place to go!

TedCal

Feb 19, 2014

I received an excellent deal. I traded my 2010 Jeep Liberty. I walked away with 2014 Jeep Cherokee 4x4 with less monthly payment and no down payment. I feel like I made money. Stephen, the manager and sales rep Ray Azarcon made sure that we got the deal we wanted. Hospitable friendly atmosphere. We know the service dept. is good from past experience. I am bringing my daughter there to trade her car.

NaturalWoman

Feb 10, 2014

I went to Global Auto Mall to either buy my leased car or turn it in for something else. Harold Brown assisted me in making the best choice for me financially and wasn't pushy. Mr. Brown played with all of the numbers I threw at him and didn't show any signs of being tired of my scenarios, answered my questions and what-ifs until I was happy. He showed me several cars, used and new that I might have been interested in, even walking through the snow until he found one I might like. We then went for a test drive and he informed me of the features of the vehicle I eventually purchased, as some of them were actually new to me. Mr. Brown also kept his sense of humor which made the buying process easier for me. I also asked him a question, though I knew the answer, and he told me the truth which made me feel comfortable with him. Had he not, I'm almost sure I would not have done business with him. He earned my respect and if I should ever need another car or know of anyone looking for a car, he will be first on my referral list. He also followed up to make sure I was enjoying the car and that everything was all right. He was great to talk to as a person and I enjoyed doing business with him.

Flancia08

Feb 9, 2014

Ray made me feel comfortable and not pressured. He was patient with me when I was deciding between models. He worked well with me on my return lease. I thought it would be a long process, it was not.

kidsrhappy

Feb 5, 2014

We are very pleased with our first experience at Global Auto Mall. Ray Azarcon was a pleasure to deal with! He was not pushy at all and really gave us a good deal. We will be back to see Ray for future car needs.

smbryash212

Feb 5, 2014

I would recommend this dealer because they are extremely friendly! I was purchasing my first vehicle and I was able to feel comfortable knowing my different options to receive the best vehicle of my choice within my prices. I will definitely will come back the next time I need a vehicle!

Catusan

Jan 25, 2014

I leased a brand new hyundai sonata 7 days ago from brad benson. As I was driving in the snow today, I noticed that the passenger side windshield wiper was not laying flat on the windshield. When I looked more closely, I realized it was hitting the frame of the window and was getting jammed there. It seemed that it was too big. I was at my sisters in bridgewater and she said global was only about 15 minutes away - I should drop by there. So at 3:45, I pulled up and ran in. The receptionist immediately got a service manager, Nicholas, who told me to pull the car in and he'd have a look himself. (Their last service appointment wad 3:30 but they graciously accommodated me.) The wiper blade was in fact 2 inches too long! Nicholas changed it at no cost as it was under warranty. He gave me a receipt and I drove away in only 10 minutes after I arrived! Unbelievably professional and courteous. Not only will I consider bringing my 2 new hyundais there for service, but I would consider leasing there when I'm due in a few years.

sndavis27

Jan 20, 2014

Kelvin and Ralph were the best. Most women feel intimidated walking into a dealership alone. Kelvin and Ralph made me feel very comfortable with making my purchase.

kolt11

Jan 14, 2014

My wife and I visited Global Auto Mall Chevrolet to take a look at and test drive a few cars we found on the internet. Once we were at the dealership we met Ray. After he listened to us describe what type of car we were interested he showed us one that was a perfect fit. We went out on two test drives on a very rainy afternoon. Ray kept us dry the whole time. We liked the first car we drove and decided we wanted to try to make a deal. We ended up with a great price and a great car. We rapped up everything and were driving home in our new car a few short hours later. Thanks Ray!

Global2014

Jan 11, 2014

This is the 6th car that we have bought from Global, 3 from Doug. He is very honest and knowledgeable, and we will return in the future.

Akmiehe

Jan 7, 2014

Jeff, my sales person, did a great job accommodating me and ensuring I got the best deal. he also worked hard to ensure I had the best possible experience.

AlbertLeung

Dec 24, 2013

Brought in 2012 Optima for tire balance. Service rep found a recall SA150 and completed it during the same visit. Very professional service dept. personnel.

JenniferBallotta

Dec 20, 2013

Vinnie Moya was our sales consultant and a pleasure doing business with. He was extremely helpful in helping us ultimately choose the Kia Soul. He was the most honest salesman I have met in my search (nearly 6 months) for my next vehicle. He listened to what I needed and didn't jerk me around. Vinnie gets an A++.

aspero26

Dec 9, 2013

I visited multiple dealerships before coming to Global Automall and had left each one thinking the age old "slimy" car salesman stereotype was true. Then I came to Global Automall and was so impressed with the service. I worked with Jude Pierre who was patient, friendly, knowledgable, and at no point tried to up-sell me on a vehicle that would help his bottom line instead of mine. The process did not take too long and they were more than fair on the price I got for my brand new Kia Sportage. They were quick to locate the exact car I wanted, took the time to walk me through the vehicle (after 10:00pm on a Tuesday), and even went so far as to call me a week later (after I purchased the car) to make sure I was comfortable in it on a particularly rainy day. Talk about service! Rich, the Sales Manager worked with me, was friendly the whole time, and seemed sincerely grateful for my business. I would recommend any of my friends and family to go work with these guys in the future. Keep up the good work Rich, Jude and team!

dzuber

Nov 22, 2013

We worked with Ray Azarcon-He really worked hard for us- and we ultimately bought a Hyundai Sonata!He is a hardworking trustworthy individual who will go out of his way to get you the best deal he can.Ray is very professional and credible sales associate!!

William Bianco

Nov 22, 2013

My 5 Star Rating for Global Auto Mall is obvious. This the third Elantra I purchased at Global Auto Mall in North Plainfield, NJ. My sales team, Jude and Vincent were very professional the entire time I was at the dealership purchasing my new 2013 Elantra. I was treated with the utmost respect. No pressure, we all know car sales people. Not that way with the sales people at Global Auto Mall. Marcos the Finance Manger made the experience very comfortable. Again, I recommend Global Auto Mall to anyone looking to purchase or lease a new car.Kepp up the good work.

Tara2244

Nov 18, 2013

This was my second car i leased at Global hyundai. They work with you and are very helpful. I will be back for my third car. Good deal!

lennyt

Nov 11, 2013

This is my second new car lease from Global Auto Mall. Everyone involved in the process was 100% committed to my needs. The sales person Ray Azarcon was completely on target to assure my satisfaction and provide the best deal possible. I highly recommend this dealership and especially the professional and knowledgeable service of Ray Azarcon.

angdom

Nov 8, 2013

This car dealer is the best! They don't scam you & are very nice people. Julio is a great salesman & helped me every step of the way to help me get the car I love at a great price! Go get your car there you will not regret it!

cookies22

Nov 7, 2013

I just want to let Hyundai know how truly grateful I am. My Salesman Antoine Gratz made my first car buying experience extremely comfortable and great. I didn't expect to be treated so kindly and with so much respect. I want to applaud all parties involved in helping me with my car from finance to sales. I will give a highest recommendation to everyone and will certainly keep Global Auto in mind for the future.

normandelli

Nov 6, 2013

Our sales expert Ray was very helpful, friendly and accommodating throughout the process. Something that is not very common nowadays. We will definitely check in with him the next time we are in the market for a new vehicle.Double thumbs up for the great service! Thank you!

RickM1984

Oct 31, 2013

so i spent 6 months reading every article online between sonata, optima, & altima.. Then i test drove all three cars in my hometown... i instantly fell for the sonata FULLY LOADED ( all 3 were top of line versions).... Sonata drove best, Looked Best, Came with most features ...BUT... the sales team at my local dealership were young guys who knew much less than i did and were trying to rush me into buying the car...THEREFORE i drove over one hour to Global Auto Mall in North Plainfield NJ... a friend recommended "DANNY".. before i met him a woman on the phone was super friendly and super relaxed... PLUS this dealership had many more cars on the lot with different options.. i learned that lester glenn lied to me about " TOP OF THE LINE SONATA" .. Danny got me my Dream car at my Dream price.. and he was super enjoyable to be around.. no pressure. just a friendly honest guy that made me feel he enjoyed his job and knows his product and most of all RESPECTS THE CUSTOMER.Thanks Global Auto Mall..Rick

Jazzbuess

Oct 30, 2013

Unbelievable service. Unlike many other car dealers, they treat you extremely well here. I had the easiest and most pleasant leasing experience with Jim yesterday. After dealing with Global, I can't see why anyone would buy a car elsewhere! They truly care about their customers as well as their customers' experience at Global. They had an awesome selection of new and used cars as well. If you're in the market for a car, you'd be doing yourself a disservice if you didn't purchase from Global Auto Mall. Go see Jim Johnson!

Brittanyco

Oct 19, 2013

Ty was awesome! He really took the time to ask questions about what I wanted and what was most important in the vehicle selection process. He offered opinions when asked and made it a really comfortable experience. The rest of the staff were also engaging and extremely friendly, taking the time to talk with me even though I was not their customer. Thanks for making my buying experience as easy and comfortable as it was, never experienced this at any dealership!!!

BSK0098

Oct 14, 2013

For once, this was really truly the best car buying experience I've ever had. My salesman was a straight shooter, no b.s., and I really appreciate that. There was none of the typical back and forth with numbers, I simply have him my budget and he made it happen. I've previously purchased from global, and my last car purchase was at brad benson. Benson may have the stupid commercials, but global is honest, patient and your not just a number there. Will never purchase anywhere else but global again! (Not to mention, global has the worlds greatest service department! That was a major selling point for me as well,)

Teresa6564

Oct 14, 2013

Kelvin was extremely helpful, knowledgeable and courteous. I would most definitely recommend him to any one I know interested in purchasing a vehicle. It was a pleasure doing business with Kelvin. I would highly recommend Global Auto Mall for all your future purchases!

babil

Oct 3, 2013

I recently hit an object in the road causing damage to my 2013 Hyundai Elantra GT. Realizing that the damage was not a warranty problem I paid to have a lower control arm and new interior wheel liner installed on the passenger side of the car. Because of the damage I also paid to have the front end aligned. Upon picking up the car, I was informed that the drivers side wheel bearing was making noise and should be taken back to the dealership for warranty replacement. I promptly forgot about the bearing and continued driving the car. After a number of days, the car started making noise and I remembered the comment about the wheel bearing. Upon examination I found that the bearing was extremely loose and immediately drove to the dealership. After checking in with the dealer and being informed that I should not worry, it would definitely be covered under warranty, and no charge to me. About an hour later, I received a call asking about the damage on the passenger side of the car and informed that, due to that damage, the wheel bearing on the drivers side of the car would not be covered. As far as I am concerned the dealer was only interested in being able to charge for obvious warranty work. My recommendation is to stay far far away from Global Auto Mall and Hyundai. They are pleasant but extremely unhelpful.

clipper123

Oct 3, 2013

I HAVE NEVER EXPERIENCED BUYING A CAR LIKE AT GLOBAL WITH LUIS MEJIA AND RAY AZAROON, THESE GUYS ARE PROFESSIONAL WELL DONE, THEY TOOK THEIR TIME AND EXPLAINED EVERYTHING OF THE DEAL IN GREAT COMPREHENSIVE DETAIL. THE EXPERIENCE I HAD AT GLOBAL AUTO MALL WITH LUIS MEJIA AND RAY AZAROON WAS BEYOND EXCELLENT. IS NOT EVERYDAY THAT YOU GET THIS TYPE OF SERVICE AT A CAR DEALER. I WILL RECOMMEND THEM TO ALL MY ASSOCIATES AND FRIEND..........GREAT JOB GUYS KEEP IT UP

cfilocco

Sep 27, 2013

I have brouth 4 cars from Global, every time they have been great. Everyone is very friendly, and not too pushy. When you go ask for Ray, he treats you like family, and it means a lot.

billkomani

Sep 15, 2013

Ray was very helpful and patient and answered all of our questions. We were able to get a car with everything we wanted without having to get and pay for options we didn't want and ended up getting a great deal.

nona28

Sep 15, 2013

Started with misleading advertisement of rebates that were not offered for that model of the car. Then, at the time of negotiations, the manager was not happy that I wanted to speak directly to him. He presented an offer that was double of the one advertised. I was asking him to sell me a car that is close to the advertised price, but he said that he did not have any, even though I went through the lot and had seen such a car. Then, he said that the car advertised is 2x4, when every car shown in stock on their website, at same price is 4x4. He basically lied to my face that it is a misprint. I pulled out the website and showed it to him, but he said that he does not care what is on the website and he does not look at it at all. He said that he has no cars at lower price even though I had seen one on the lot. He was not even looking in his system for a different car. He was not even trying to go down $10 from the MSRP for the car that we were discussing. No help at all. He basically did not want to sell a car to us. Also, he said that no one will sell me the car for the lease payment that I was looking to pay. Simply UNBELIEVABLE! Well, I went to Fullerton down the road and bought Jeep Grand Cherokee for the price that I wanted to get. And the customer service was superb! Don't ever go to Global Automall Jeep!

PavanB

Sep 10, 2013

This is our first car shopping. We called the office for the car we were looking and they confirmed they have the car available for test drive. As we walked in there the sales man, David wasn't sure if the car was available and took us for the search in the entire mall. He has one car available and he can't take it out since another customer saved it. He pushed to leave a deposit of $500 and said we'll get to test drive.We said we would never leave a deposit without a price range and not even having the car we wanted. He started talking like they don't have car for test drive now. We just walked out from there and will never go there again. Our first worst dealer.

jerrygnj

Sep 5, 2013

I wanted to extend my appreciation towards Mr. Azarcon & Mr. Hardisty. My wife and I were looking to purchase a new Chevrolet Traverse and they made it seemless. They were extremely helpful and ensured we purchased an SUV that met our needs. It was a pleasure to work with them both and you should be so fortunate to have two individuals who are willing to look out for the BEST interest of the customer. I look forward to purchasing our next SUV from Global.

DianaVarela

Sep 3, 2013

The entire staff was very nice and professional. Ray was very helpful and nice to us. He was patient and listened to our needs and came up with the best deal possible. Very good sales man I would recommend him to my friends and family.

richgri

Aug 30, 2013

Scott Miller was the most engaging, enthusiastic, energetic and patient car salesman we have ever had the experience of purchasing a car with. Truly different than the typical car salesman. Scott never gave up, taking the time to explain all details involving several different cars and work tirelessly with our budget to have us drive away with THE CAR we wanted. Thank you, thank you, thank you Scott!! Sincerely, Jamie & Edith Tapia

creighton530

Aug 22, 2013

The best vehicle buying experience from purchase to service can be found at Global Auto Mall. We've purchased 12 vehicles from Global and Jim Johnson was our salesman and we will not go to any other dealer. No high pressure sales pitch, just friendly interaction and we received a great deal every time. Everyone from sales to management to the business office is very friendly and make you feel welcome. Their delivery process is quick and you are in and out in no time.We only had one slight problem with one of our vehicles and their Customer Service Manage Bill Bloom stepped in and help resolve the problem quickly and to our satisfaction. This is another reason why we only use Global, they are there for you all the time. They do not just sell cars, they do stand behind what they sell and will do anything to ensure you are happy with your purchase.Lastly Global's Service Department is great. Everyone is very helpful and take care of and service needs you have quickly. Their mechanics are professionals and do a great job. One the reasons we buy from Global is their service department.Give Global a try, you won't be disappointed! We weren't!

muhammad786

Aug 21, 2013

Jim was not only professional, but also friendly while going through the lease process with me. I must say before I walked into Global Honda, I did not have intention to sign up for a lease (I was shopping for the best deal). Jim showed great ability to ask appropriate questions and accordingly was able to offer me the deal that I could not walk away from. Overall, he is a thorough professional. I would also mention Danny Addonizio's name as part of my experience as he helped me to get my number plate installed on my car as well as provided me insight about Hyundai cars and its market. Overall, I am a happy camper after signing up for the lease.

Jasmayne

Aug 8, 2013

What a nightmare!! When I first went to this dealership, I thought they were going out of their way to make sure that I would be happy with my purchase. When I decided on a vehicle, my sales rep offered to allow me to take the vehicle home for the evening to test it out a little bit and get my family's (children) approval. Right before I was to return the vehicle my sales rep contacted me to see if I liked the vehicle and told me not to return it that day, but later in the week when I was ready to purchase the vehicle. After a day or 2 I just couldn't get comfortable with the color of the vehicle. I contacted my sales rep and told him that I loved the vehicle but was hoping that they had it in a different color. It was there that everything took a nose dive. My sales rep told me that I had already purchased the vehicle, although I had not signed any paperwork or signed any financing paperwork for the purchase of the vehicle. I was later told to speak to his manager, Tom in financing. My conversation with Tom was even worse than my conversation with Ryan. I told Tom that I was returning the vehicle to the dealership. Instead of letting me speak, Tom informed me that if I did not agree to come into his office and work something out with him in regards to the vehicle he will report the vehicle stolen. Needless to say I returned their vehicle and took my business elsewhere. That same week, I saw the same vehicle, newer top tier model (2011), less mileage, in a color that I liked, with extra features that I found very beneficial for the same price Global Auto Mall was selling the basic 2010 model with more mileage and no features.

JuliaGallacher

Aug 1, 2013

My car was on it's last leg when I went in yesterday and talked to Scott Miller.He was extremely approachable, helpful, and entertaining. I originally went in to look at preowned vehicles, but he put me into a brand new Chevy Sonic for the same price.I am more than thrilled with his (and Tommy Denapoli in Finance) flexibility, speediness, and ability to make me happy.My deal was done, and I drove off the lot the same day. SO HAPPY!I have never had an experience so unlike the typical "sleazy car salesman's tricks" you hear about.Scott was very straightforward and did not sugar coat anything.He was extraordinarily helpful as I came in today (In my new car!) to tie up some loose ends. He was more than happy to show me a few things I did not understand about the car, as well as answer questions I had about my plates, insurance, and payments.I could not recommend anyone more!

vbose

Aug 1, 2013

This s my third car purchase from Global Auto Mall. My experience has always been a positive one. Today's purchase was no different. I did not feel pressured or disrespected. I received an unexpected terrific deal working with Mr. Azarcon; I received a blessing today. Thank you!

WayneBergman

Aug 1, 2013

I have been purchasing/leasing cars for 30 years and this is the worst dealership that I have ever dealt with. I have tried to purchase vehicles from this dealership on several occasions but did not. The dealership agreed to a price on the phone but when I went to the dealership to purchase the vehicle they gave me a much higher price. They will deal or give a price over the internet like many other dealers do. I know that the best price will not be given ubtil you are at the dealership but they will not even give you a ball park figure. They make you come into the dealership. I will never visit this dealership again.

prtj95

Jul 24, 2013

There was a very friendly atmosphere at Global Auto Mall. Very clean, organzied and welcoming. Ray Azarcon, the employee we worked with, was full of energy and worked with us to the best of his ability. He was serious about what needed to get done for a sale, but also added some humor to make it a joyful process. I really liked the way he understood us and gave us a great deal. I would recommend Global Auto Mall to others becaused good service is gauranteed.

JSTEINER8869

Jul 10, 2013

THIS IS OUR 4TH PURCHASE FROM GLOBAL AND WE ARE VERY HAPPY WITH THE DEALERSHIP AND OUR SALEPERSON RAY HE SPOKE WITH ME BY PHONE WHILE MY HUSBAND WAS SITTING WITH HIM AND EXPLAINED THE DEAL TO ME HE WAS VERYPATIENT AND COURTEOUS HE MADE SURE WHEN THE TIME CAME TO SIGN ALL THE DOCUMENTS WITH FINANCE WE WOULD NOT HAVE TO SIT THERE FOR HOURS DOING PAPERWORK. HE COMPLETED THE PAPERWORK AND HAD THE CAR WAITING SO WE WERE THERE A SHORT PERIOD OF TIME AND AFTER WORKING 10 HOURS THAT DAY IT MADE IT SO MUCH EASIER ON ME AND MY HUSBANDTHANK YOUJOHN A. STEINER

lmm430

Jul 9, 2013

Ray provided outstanding service from start to finish. He took the time to understand my needs and did not pressure me. He worked to ensure I received the best value for my trade and to get the best price for my new Hyundai. He was respectful and made a stressful situation more pleasant through his commitment to customer service and going above and beyond in all that he did. Ray showed me the service and parts areas and all they have to offer and introduced me to staff members in those departments as well. That meant a lot to me. The service area seems great and offers wi-fi and two lounges to meet the needs of customers. Working with the business manager, Mike, to arrange for payment was equally pleasant. I would highly recommend the Global team.

heaven11

Jul 8, 2013

Ray is a top of the line salesman. Everyone was great including Ms. Nancy who gave us coloring supplies to help occupy or time. Mike whom we met while signing all of the paper work. From the time that we arrived Ray gave us positive and spiritual service nonstop. We give him 10's and above all across the board!

cirdom

Jul 5, 2013

Great experience at Global Automall specifically with Ray Azarcon. From the beginning of our visit, Ray was pleasant and very helpful in guiding us through the process of purchasing a new vehicle. Since my daughter had only one choice in mind and I had a budget to stick by, Ray made many trips to management as he finally got approval on the car that my daughter wanted and the monthly payment I was happy with.

Hcallskenny

Jul 2, 2013

Ray was very nice and personable, and worked with my budget, i would recommend him to anyone looking to buy a car in the area, Good Deal!

HarleyHD2010

Jun 11, 2013

After visiting 3 other dealerships, I returned to Global Auto Mall, where I, my family and friends, that I recommended know that we received the best service, price and value available anywhere! Between my family and myself, we have purchased 10 Hyundai's. While other dealerships say they offer the best in all areas, only Global has proven it to me!

carolborgenicht

May 29, 2013

I came to the dealership after a car accident in which my car was a total loss. I hadn't budgeted for a new car, but when I told my story to my salesperson, Kelvin, he explained all my options, helped me keep within my budget, and made my car purchasing experience a good one. We test drove a few cars, went over buying vs leasing, and he helped me get a car that would suit my needs. He was great!

Lunatic

May 8, 2013

My experience at Global Hyundai was the easiest, most positive car buying experience I have had. I was greeted (not " attacked " ). I was listened to and was presented with accurate information as well as options to consider. All my questions were answered and at no time did I feel any pressure to make a particular decision. The test drive was thorough and enabled me to ask more questions, all of which were answered . Upon return to the dealership I indicated that I was not quite ready to make a purchase but would return in " a few weeks " . In most instances this is where the sales pressure usually increases along with annoyance for not buying on the spot. This did not happen at Global, I was treated with courtesy and assurance that they would be happy to assist me at any point that I returned. They even offered to connect me with another dealer if they were unable to meet my needs. I was so impressed with my experience that I returned to Global several days later, made a great hassle free deal and had my desired vehicle in 3 days! I cannot say enough about all of the people I dealt with at Global! Everyone was polite, courteous, knowledgable and cooperative. I will buy my next vehicle from Global and will refer anyone I know of to consider buying from there. In addition, I will tell anyone who will listen that they should really go to Global.

Cjmiddlesex

Apr 24, 2013

I posted this on Global's FB page but they took it down and blocked me. I bought a 2012 Hyundai Elantra Limited and couldn't be more disappointed. I've had a Chevy, Pontiac, Lexus and Mazda in the past and I've never dealt with such a displeasing, unsatisfactory and unappreciative manufacturer as Hyundai. I have family that works for Toyota, Honda and Lexus, but mistakenly decided to go with Hyundai for the advertised value, warranty and gas mileage. I've learned too late that these features are no where near the truth. Hyundai even sent owners a letter confessing that they misjudged the 40 miles per gallon they boasted and offered gas cards, I'm assuming to avoid a class action law suit. My car is averaging only 24 miles per gallon! I'd say they misjudged it. As for the the dealership that I purchased it from and who is attempting to service/repair my car, Global Auto Mall in North Plainfield, NJ, there is nothing positive I can say about them and their futile efforts. Over 50 days out of service since I've had the car and still no resolution. My engine light has come on several times due to it misfiring, making it shake and almost stall. Global's former GM even sat in my car one evening (service was closed) and witnessed it misfiring and ensured me the issue would be resolved. That was months ago. Since day one there has been a noxious antifreeze smell that they acknowledged at first, but now mysteriously can't duplicate, even though I smell it a few times a week. At times in the winter, I can't use the heat without getting a headache from the smell. The car has a valve tap, shakes at idle, hesitates when stepping on the gas and the ABS light came on while driving down a highway at 65 mph in normal conditions. I've expressed that I feel unsafe driving the car. Several visits later and Global Auto Mall still can't diagnose or fix the problem. Hyundai had the dealership's lead technician replace the cabin air filter, spark plugs, pcv valve (because they said oil was pooling in the intake manifold), head gasket, valve lifters and ABS sensor. I've been told on more than one occasion that Hyundai's Field Tech was coming to the dealership to assist with the car's problems. Only once has he showed up and interpreted the odor in the cabin as a sweet hairspray smell in the headliner (funny since I have 100% never used hairspray in my car). The other times he was scheduled to show up, he didn't. I was told they can be just as successful diagnosing the car verbally with the tech over the phone. The field tech only comes out when they hit a "dead end"....over 50 days out of service, the check engine light still comes on and the antifreeze smell still exists....sounds like a dead end to me! I've never dealt with a company that values their customers as little as Hyundai does. Not once have I been offered anything as a courtesy for the troubles and the days without my car, all the while still making my monthly payments. I even opened two claims with Hyundai Corporate, which were closed prematurely. The whole process with them was a joke. As for trading in the car and getting into a new one, it wasn't until just recently that Global's management suggested it. I discussed it with their old GM last year (my idea), but he said I was upside down on my loan compared to the car's value, so it wasn't an option without taking a big hit, which I certainly wasn't willing to do. Over a week ago the GM said he'd have his guys work up the numbers to see if it was possible. I'm still waiting to hear back from him several days and two voicemails later. The service director said there was an Elantra coming back as a loaner and suggested maybe I'd want to buy that. I felt insulted that he offered me a used car. I've been patient enough over the past year giving them the opportunity to fix the car or come up with an alternate resolution. I'm at my breaking point as of now and needed to take a different route to voice my concerns. I'm willing to share my story with anyone that will listen. I've even gotten suggestions to contact the local newspaper and news channel.

suemccauley

Apr 24, 2013

Our sales person, Danny Addonizio was very helpful in finding all our vehicle needs. He offered much needed input as to our decision without being aggressive. He gave us time to make our final decision. He is very friendly and took time to follow up on our satisfaction with the vehicle. He offered his help if needed to explore additional vehicle questions and technical support. I will definitely recommend him to another purchaser.

OmarShanawani

Apr 6, 2013

Spent over 2 hours at this dealership and test drove only one car. We had an appointment but the car we wanted was not ready. I made this appointment earlier in the week, and gave Rich ample notice to have a car ready.The sales person Michael while courteous and patient, was not very knowledgeable in terms of the selection of available vehicles on the lot. To be honest, it's not his fault. They have their vehicles listed in a paper binder (not on a computer???) Michael tried to keep me engaged but I began losing my patience when the sales manager dragged his feet.The sales manager Howard, was discourteous, impatient, and dismissive. At no point did he take my business seriously. 2 hours at the dealership, and 5 minutes before I left I got 1 number for the car we were looking at.2 hours should be buying the car including negotiation. Not waiting for the sales manager to look up stock and numbers.And what's worse, the prices they offer are awful. They have brand new 2012 vehicles (NEW) while 2014s are being delivered. They wouldn't move on the 2012 at all. A new car, 2 years old, and they won't bring down the price.They not only lost a sale, they lost a customer.Stay away. Worst experience I've had a dealership.

adrianaruggerimos

Apr 2, 2013

As a single woman, my experience working with Max and Mike has been delightful. Prior to visiting Global Auto Mall, I had visited other dealerships. Unlike those others, Global Auto Mall, specifically Max and Mike, showed genuine interest, unbiased conduct and professionalism. Their treatment of me from beginning to end was a positive experience. I would certainly recommend others to visit Global Auto Mall for a smooth, pleasant auto buying experience.

PreciousPaws

Mar 25, 2013

Over the years I have purchased quite a few vehicles, and must admit it was always a task I wish I did not have to take on. My recent purchase at Global Auto Mall in North Plainfield, NJ has been exceptional. I found this dealership through the Costo Auto Purchase Program, and after visiting a few other dealerships that participate in this program I was surprised to finally had the pleasure to be treated as a valued potential customer. Max (Maximo Pena) was the sales associate guiding me through the various options I was considering, and was most helpful to guide me through the decision process as to which vehicle would satisfy what I needed in my new car as well as my wants. My biggest concern once I knew which car I wanted, was that I had two vehicles to trade in. Was not a problem, not at all. I left with a new car I am very happy with. When it came to the numbers, I appreciated the respectful offer and no non-sense 'negotiating'. Max is very professional, knowledgeable and oh so helpful. If you are in the market to purchase a vehicle, new or used, make sure you talk to Max! I will be buying my next car from Max again, no question. PS: that whole sing and dance act at any other dealership I endured in the past regarding price did not take place here. Max knew how much he could do for me, so the transaction took very little time once I decided on the individual vehicle I wanted.

kmf8617

Mar 20, 2013

I went to this dealership looking for a specific car. Originally I thought it was new, then found out before I got there that it was a demo. I met Alan Davis who I exchanged e-mails with (he handles internet sales) and he passed me off to the salesman (I think his name was Chris, I'm bad with names but he had a tatoo that is pretty noticeable so you can identify him like that). The salesman found the car for me and it must not have been tested in a while (2012 leftover) because the battery was dead.The salesman did a great job by answering my questions and not treating me like an idiot (I was at another dealership where a salesman actually told me I couldn't leave at one point). Anyway, we took a test drive and I didn't notice anything wrong with the car though the 5,434 miles on it made me understandably nervous. Despite my worry, I decided to talk numbers and considered myself ready to buy on the spot if I liked the deal, but I had to really like it if I was going to buy this demo.I sat down and the salesman printed the invoice but I had one directly from GM Family First that included all the current discounts so he took that over to the manager to determine what the discount for the miles would be. The manager and I did not see eye to eye on the discount that should be paid on a demo. After extensive online research I determined a good (and fair deal in my eyes) would be $1 off per mile while the manger was only willing to do 10 cents off per mile. We were so far apart there was no real point to negotiating. He offered me other options but since the dealership was far from my home I said it didn't make sense when I could go somewhere closer to me.Final Analysis: Zero pressure from the salesperson and manager. Everything was done out in the open, not in some backroom. No one made me sit around and wait, no lies or incorrect answers from anyone I met with. Like I said, we just had a fundamental difference on how we value demo cars. They see them as new cars and I see them as rental cars. I should have asked which car on the lot they were willing to rent to me for 10 cents per mile but I didn't think of it. The manager even apologized for "wasting my time" but I honestly didn't see it like that though I appreciated the sentiment. I figure if this helps someone find a good dealer than the time will have been worth it.

terryjean

Mar 13, 2013

Everyone from sales to service were very helpful. Never felt like I was being pressured into purchasing something I did not want. I would highly recommend that anyone looking to purchase a vehicle visiit Global Auto Mall and experience it for themselves. I took my car in to the service department for the first oil change and was treated by very perfessional people. I will continue to have my service done there because of the way I was taken care of.

anthony0544

Mar 1, 2013

Prior to purchase i shopped other dealers. Upon contacting Global, I was treated with respect, courtesy and more importantly, got the price I discussed during my visit and subsequent follow-up phone calls. Salesperson {Jeff] was professional and knowledgeable about the product as well as friendly and I never felt pressured. The price and product have thus far lived up to expectations. I look forward to future dealings

BrookeShendell

Feb 27, 2013

This is the first car I purchased on my own. Doug and Peter were absolutely fantastic in sales.They made me feel very comfortable and at no time was any pressure exerted. Kenneth in sales was wonderful, he explained everything perfectly and helped me understand everything. I would highly recommend Global Auto Mall :)

Rhalterman

Feb 5, 2013

Chris provided excellent customer service with our new lease of a jeep! We first met him and were very pleased with his non pressuring sales pitch! Thank you Chris!

Scott2172

Feb 1, 2013

Max Pena was great to deal with. Help me out to get my new car. Called a few times to ask how's my car and thanked me for coming to see him.

pbknight

Jan 1, 2013

My salesman, Max, was very informative about the different models I was considering. The actual transaction was simple, low-pressure, and the price seemed fair.

lsf912

Dec 29, 2012

From start to finish, our experience at Global Auto Mall was outstanding! Customer Service, the newly remodeled showroom, and working with the highly qualified staff was 100% a positive experience!

pumpk1nesc0bar

Dec 29, 2012

I can't say enough great things about Ian, Seymor and the whole buying experience I had at Global Jeep. I had already had my heart set on a vehicle at a nearby competing dealer. I had no intention of buying at Global, I walked in just to see what they had on hand and to see if they could come close to the very good deal I thought I was getting down in Princeton.Ian and Seymor showed me 2 Wranglers that had everything I was getting from Princeton and a handful of features i wasn't. We worked on numbers and came to a price that I didn't expect and the dealership in general was very willing to give me a very fair value on my trade. Global, Ian & Seymor are as easy to work with as it gets. Its the type of place that I feel like if you go in with some honest and fair numbers, they're going to work with you as hard as possible to make it happen. I haven't felt this good about any car purchase I've made before. I'll deal with them again 5x over.

frank.tulumello

Dec 19, 2012

You know .... I can't say enough about this dealership and the wonderful people I've dealt with there. My salesman (Robbie)did everything to help me locate the car with all the features I wanted and went 60 miles to another dealership on his own time to pick it up. Rob did everything to make sure the car was ready with everything programed and tested for me before pickup. When I arrived he demanded my cell phone so he could program the car to recognize my phone and download my phone book. I ordered some extras from the parts department to install on my own (mudflaps and wheel locks). When I called Robbie after the sale to say hi and ask the hours for the parts room, he insisted on dropping the parts off at my house rather than me driving the 12 miles to pick them up. Robbie....If you ever see this...once again THANK YOU for all your help and hard work.The next gentleman I met at this dealership was Rick Schreck the service manager. Actually I ran into him while trying to find the mens room. Rick was not hard to find as his desk is located right at the front of the service area. I commented to Rick that this was the nicest cleanest most organized service area I had ever seen in my 52 years. Rick introduced himself, thanked me and asked me about the car I ordered. Rick then took me on the grand tour of the service area. Rick takes a lot of pride in his shop and it shows. I've only been in twice so far for oil changes but Rick is always there to shake my hand and check how my visit is going. All in all this is an amazing dealership with wonderful people who care about their customers. THANK YOU ALL AT GLOBAL

Camille T.

Dec 18, 2012

I had inquired about an ad I saw on their website. Alan was quick to respond to my questions and was very helpful in setting up an appointment to meet with a sales rep. He answered all my questions and was very informative.Max and Luis were great! Max was my main sales rep and was very accommodating. He had great knowledge on the Hyundai Elantra which I ended up driving home with. We settled on a great price for my car. He has offered to answer any questions I may have and is still reaching out to me to ensure that everything is going smoothly.I would definitely recommend them and mention to ask for Max.

msolomonsim

Dec 12, 2012

I am very happy and thankful for the great service that I got for my car.Excellent work. Mr. Terracciano was very helpful in explaining the details about the parts that were needed to be replaced, the price and how much timewas going to take to get the car fixed and ready for pick-up.Thank you very much.Meheret Solomon

michael damiano

Dec 11, 2012

I shopped around and found Global had the car I wanted. Max was very accomodating and we settled on a fair price for my 2013 Kia Optima. I love the car and would be back again when I need new car. Thank you.

mjb310

Dec 11, 2012

Max Pena, the sales rep. was very helpful in locating the vehicle with the options we requested. The after the sale was made Max explained everything about the vehicle and you could tell he took time to learn everything there was to know about the vehicle.

taryn22

Dec 11, 2012

Fast, friendly and always helpful. I have never had a bad experience at Global. Best place to shop and service your vehicle anywhere. I recommend them.

Chris Santaiti

Dec 10, 2012

We drove 65 miles to work with Joe Loonan and his staff they made the purchase process as smooth as possible, going further we will recommend this dealership to all friends and family to purchase a car new or used. They were extremely honestly and trustworthy not something often experienced while shopping for a car. The car purchased was for my daughter now attending college there expertise and knowledge of a car best suited for her really made the decision as quick as possible, no fuss just plain simple thanks agian. Kindest Regards Chris

Gdefrank

Dec 10, 2012

Took my Chevrolet Malibu in for service yesterday. I have always serviced my Chevrolet at Global and when my brakes started making noise I went right down to Global. They took care of me right away. I think the service rep who helped this time was named Greg. As the entire staff does, Greg provided a detailed explanation of the work that needed to be done. I needed to get my rotors resurfaced and new brake pads with oil change. Fast, dependable and knowledgeable, I would recommend Global Chevrolet service to anyone.

laniedu

Dec 5, 2012

This was without a doubt the worst experience I have ever had in a car dealership. The car salesman left out details of the deal we made. He didn't tell me about the rebates the manufacturer was offering. He just applied them to the dealer and put it in the stack of paperwork I signed. He lied about trade-in value of my car. I was there for 4.5 hours in total. I was exhausted by the time I signed the paperwork and didn't realize the numbers that were in the deal. I ended up paying more for this car then it is worth. I wish I had done my homework on this dealership before I went there. Stay away from this salesman.

JanosHovac

Nov 13, 2012

Chris Santos is out of this world.He's not only a friendly salesman. He's is a fantastic person.We all know that all salesmen are committed to impress and to be the "best friend" of the client. But Chris overwhelms the expectations.Since before I got into the store, even by phone, he was the most attentive salesmen I've met.We spoke around 5 times over the phone, and he convinced me to come to the store.After more then 5 hours with him inside the store, and around 15 cars seen, I had a great deal in a 2011 Sonata.During all the time in the store, even with his 60+ years old, he never showed any signs of discontentment, tiredness or irritation.He kept the posture of a gentlemen, with a low voice, answering all questions, with a lovely humor and running up and down inside the store, to get the keys of the cars we wanted to see.He is an example to be followed by the youngsters and a role model for all salesmen.He's got me as a client. If he moves to Cadillac, i'll have to start buying Cads.Congratulations Global Auto for having this trully lovely person as a long time employee.Chris Santos Score: 10 out of 10.Janos Hovac

One unhappy customer

Oct 24, 2012

I went to global Auto Mall to purchase a new Jeep and trade in a 2 year old vehicle in perfect condition with low miles.I received a competitive price on the Jeep and was ready to buy. Then Craig Horsch from used vehicle dept told me the price they were willing to pay for my trade in. It was $2,500 under what other dealers were offering. I asked to speak with Craig and he nervously changed his price higher once he realized I had documentation of the correct trade in value.I approached the sales mgt team and the trade in rate was changed again but it was still almost $800 worse than the competition. Bottom line... buyer beware and to educate yourself on trade in values pay $10 to find the "Real" value of your trade in from Galves.com

Vlado

Oct 20, 2012

It was really great new car buying experience from Global Auto Mall, and it was a pleasure to have Don as my sales person. He was very friendly, genuine, honest, and was not pushy about buying a car at all. He answered all my questions with patience and made sure to explain all the features of the car. I couldnt be happier and more satisfied with my Hyundai Sonata and the service that Don provided for me. I would definitely recommend to my family and friends.

William Bianco

Oct 20, 2012

My service rep. Greg Terracciano was very professional. He understood my automotive problem and resolved the problem. Carlos the mechanoc for my car totally understood my problem a was very helpfull in fixing the problem.

ecjz

Oct 15, 2012

I hate games and misleading comments and Carlos was sincere and a pleasure to deal with from start to finish. What's more, after buying the car I have been extraordinarily happy with the service I've received from the dealership. Several employees have gone out of there way to be helpful even though there was no selfish reason for them to be. That, to me, is a great symbol of the culture of this dealership and why I'm so happy to have purchased my car from them (and Carlos). I also want to mention a particular person in customer service who is an absolute pleasure to deal with. I believe her name is Debra Skelton and she has such a positive and caring energy that you can't help but smile when you're there and feel cared about when you leave. I would definitely recommend Carlos and Global.

Jeepowner10000

Oct 14, 2012

Greg is fantastic. Only problem was my tire light went on the following morning. I would have thought that tire pressure would have been checked when the tires were rotated. May be a good process to start.

medmond6

Oct 8, 2012

Came in for routine oil change and checkup of 2010 Hundai. Greg was polite and efficient. Car was ready for pickup that afternoon. No problems. Got what I came in for.Have been using global since 2000 and dealing with GT since 2008.

theran48

Oct 3, 2012

I am highly satisfied with my experiences with Global Auto Mall, in particular with Kia sales and service, since I own a 2010 Kia Forte. I have been back a number of times for my regularly scheduled services, as well as minor problems and am very happy with the personnel involved with their business.

DG BPO

Oct 2, 2012

I am writing to express my appreciation as a Global Auto Mall customer for the way that Global went above and beyond to help me handle a situation that came up with my business. I run lead generation for a US call center company with operations overseas. Two weeks ago, I was waiting for my 2012 Hyundai Elantra to be finished with a routine oil change, and was getting dangerously close to the time when I needed to have a very important conference call with a major client. I went to Janisa at the service desk and asked her if there was a room where I could go to have my call so that I would not disturb other patrons. She told me about the new Jeep area that had opened up and recommended that I speak with someone over there. After explaining my situation to Mike Neglia and Seymour Johnson, who spoke with Bill Bloom, I was given access to a private glassed-in room with a desk and was able to have my meeting in peace. That was a pivotal meeting for me and my team and we were able not only to save a critical account but to lock in an extended commitment. This would not have been possible without the service-oriented team at Global Auto Mall. I would like to extend a special word of gratitude to Bill Bloom and his team for making the decision to go the extra mile and grant me the same professional courtesy that would be extended to vendors or business associates of Global. I love coming to Global because I am treated not only as a customer, but as a person. Debbie Skelton, Angelica Bradley, and the members of the service department greet me by name and go out of their way to make sure that my needs are attended to. I was blown away by the way that your company responded to my professional needs which were completely outside the bounds of normal customer service. I am honored to be a Global Auto Mall customer and proudly recommend Global to anyone seeking to purchase a car from a team that truly cares about his or her needs as a person. Your teams action-backed commitment to total service has completely transformed the car-purchasing experience for me and I am grateful. On behalf of myself and my company, thank you.KarlAccount ManagerLead GenerationDG BPO LLCkarlatdgbpo.comwww.dgbpo.com

ghollerbach

Sep 28, 2012

I had some incidental service various interior components perfomed on my Jeep Rubicon. Greg Terracciano is an excellent service consultant. He always communciates with you on the approach, follows up on part orders and works with your schedule. He is the most customer orientated service consultant I have worked with at an auto dealer. All the service folks (consultants and mechanics) are very friendly and say hello to all customersGeorge Hollerbach

john9851

Sep 17, 2012

The original sale went fine. However I traded in a vehicle and it took them almost 30 days to send the payoff to the bank. In the meantime the calls started from the bank. Everytime I called I was told dont worry it will be payed off the next day. I also purchased GAP insurance and went to the dealership at the end of August to cancel it as I got rid of the car. I caled GAP today, 9-17-12 and the policy is still valid! I called the dealership and suprise suprise the person I needed to speak to was not answering and I left a message.

RUTGERSBOB75

Sep 16, 2012

I have had a consistent problem with my Navigation Bluetooth unit in my 2012 Optima. At first, Kia would not agree to replace the unit despite the issues I have had with it. Mike Neglia, the Service Director, and Angelica Bradley, Service Advisor were extremely persistant in attempting to have Kia replace the unit. Ultimately, Kia agreed to replace it because of their efforts. Thanks to Mike and Angelica I am a happy camper.Bob Rachlin

midnite31

Sep 13, 2012

This was the best car buying experience I have ever had. Bernard answered all my questions, we test drove the car and there was no pressure to take one off the lot! He found the one I was looking for the next day. I will definitely return to Global the next time I need to purchase a car.

rhertzberg

Sep 8, 2012

Jim Johnson was extremely patient and explained everything in detail to my elderly father. There were no high pressure tactics and his sincere promise of continued support meant a lot. I would recommend him to anybody looking for a straight shooting respectful dealer.

columbusmwe

Sep 7, 2012

I am 55 years old and have bought many cars. I walked in to the dealreship 99% postive they could not put me in a vehicle due to recent credit history problems.Not only did they put me in a vehicle but treated me with the utmost respect and Honesty. Dan Addonizio is clearly the best person I have ever worked with in making any large ticket item purchase. I would without a doubt recommend Dan to anyone who was looking for a car. Dan is what I would like to call a "rare Bird". Open, Honest, NO BS. Easy to feel comfortable with and talk to. Easy to say friend by the time I left the dealership.Also Kenny Schwarz clearly went the extra mile and treated me with the same professionalism.

walter budka

Sep 4, 2012

Antoine Gratz made a lasting impression on me. I told him it took me fifteen years to step back in to a car dealership! Antoine has removed the scars from past bad experiences at other dealerships. He got me just what i was looking for. Antoine never ran me off by being PUSHY! Antoine was very kind and knowledgeable. A class act! Anyone I KNOW LOOKING FOR A NEW CAR I'll send Antoine's way at GLOBAL AUTO MALL!

Pcullen

Aug 27, 2012

It was a great experience. No pressure, very helpful and extremely easy experience. I would refer this dealer to anyone especially our salesman Kelvin Ptii.

kmbrleecrnfrth

Aug 25, 2012

By far the absolute BEST and EASIEST experience i have had purchasing a car! Jessica and Julio were friendly, honest, experienced and a pleasure to deal with! I would highly recomment this dealership to anyone interested in purchasing a vehicle!

gvittal

Aug 20, 2012

I have very positive experience buying my 2013 Sonata. Don followed up with all the requests and made process easy for me in acquiring the car. I would recommend him to anyone buying the car.

Horizons99

Aug 7, 2012

Everyone was very professional and courteous would definitely recommend to others. Mr. Gregory Terracc provided exceptional service from beginning to end. All sales associate inquire if everything is taken care of.

NiceGuyCFMC

Jul 31, 2012

Greg was great to work with as he was friendly and knowledgeable. It was also great that the technician, Bill, sat down with us to answer all of my questions. After Bill inspected the car and knew it would take several hours to fix, Greg insisted that the courtesy car driver take me home. When my car was ready, Greg called me to let me know my car had been washed and was ready to be picked up. Overall, the customer service was very good. The only criticism, based on my experience, was waiting. Although I made an appointment for 11:30AM (I arrived at 11:00AM to make sure I was on time), my car was not even looked at until 1:30PM. They take walk-ins and put them in before my car! So, what was the point of the appointment? This is neither Greg nor Bill's fault, but it should be addressed by the managers.

ranjo105

Jul 30, 2012

I arrived and was greetly promptly and courteously. I only waited 2 minutes to be taken by the service consultant. My order was written up and I only had to wait about 30 minutes for the work to be performed. A minor issue was found and repaired without my being aware of it and I appreciated that fact. When the car was ready I was happy to have the car brought to me so that I could drive off. The waiting room was fine.

saccin1

Jul 28, 2012

Julio and the whole Global staff are extremely friendly, and easy to work with. They make the whole process easy and painless, and are very accommodating. They did not make me feel pressured to make a decision right away, and answered all of the questions I had. Had a great experience!

apickjr

Jul 23, 2012

I MUST SAY THAT DEBRA IS A GREAT SERVICE TECHNICIAN. SHE IS VERY COURTEOUS, PATIENT, AND MOST OF ALL, VERY PROFESSIONAL IN HER JOB. I ENJOY HAVING HER TAKE VERY GOOD CARE OF MY HYUNDAI SANTA FE. THANK YOU, MR. ABBIE PICKETT JR.

artnudge

Jul 21, 2012

We completed a request for a specific car using TrueCar.Com, which in hindsight, I think was a mistake. Global Auto Mall was one of the dealers that responded with a quoted price for the make and model that we wanted. We called to confirm that they had the specific car that they quoted through TrueCar, and they told us "sure - come on in - and bring the certificate". We did just that and talked to Richard. Richard passed us on to their most "experienced" salesman (Chris) who would not look at the certificate we brought and left us at his desk without telling us where he was going for a good 40 minutes before he came back to bring us to a car for a test drive. I told Chris we did not need a test drive and asked directly if the car that was quoted on the certificate was available. He said he did not know anything about that. He went to get Richard who when pressed as to whether a car matching our request was available finally said no. When asked why he would say they had one if they did not, he said "they did have it, but sold it last night."

buyingacar1

Jul 16, 2012

Everyone was very helpful, friendly and went out of their way to make the leasing experience as easy as possible.The follow through on the service i needed was quick and they accomadated my schedule

jlb1524

Jul 16, 2012

I bought my 2006 Hundai Tucson new at Global Auto Mall, and I have taken it back there for all its' servicing. I have dealt almost exclusively with Greg because he understands exactly what I need to have done and offers me the best deal. He constantly keeps me posted on the progress that is being made while I wait. He is very professional, courteos, and helpful. I trust him to let me know what I need to watch for as the vechile gets older. I have 101,848 miles on it! I am always treated like I matter to all the people I deal with in the service department. I continue to be very satisfied. Sincerly, June Burggaller

coincon

Jul 15, 2012

We purchased a used Jeep at a nearby Cadillac dealer that was making a tapping noise. Global diagnosed the car (with a bad engine).hey also did four recall updates automatically. Greg was a pleasure to deal with. He was very knowlegable and courtious. Heent through the trouble of pricing several different options to repair the vehicle to find the most cost effective.They knew that I lived quite far from their dealership and were very understanding when I needed to leave the car there longer than expected.I would definitely bring my new Jeep there for service.

debbc16

Jun 29, 2012

Angelica is wonderful in the service department. She answered all my questions and got me in and out for an oil change in quick order!

tiderunnerj

Jun 28, 2012

Everyone at Global Auto Mall was very friendly, helpful, and knowledgeable, especially our salesman Bernard Jones, who was very patient and understanding of our needs and wants, and took the time to go over every detail with us, and truly made us feel important. A car salesman, who I would not hesitate to send a friend or family member to buy a car from, or myself for that matter.Global Auto Mall and their great staff made what usually can be a nightmare, a great experience !!!Many Thanks,Mr. and Mrs. Joseph DeCicco

bramasue

Jun 25, 2012

I was pleased with the service at global auto mall. The work performed on the truck was met with my expectations. I would recommend global auto mall.

kimberlygolden

Jun 22, 2012

Fantastic customer service from the moment we walked in. Knowledgeable, courteous, friendly, and professional are just a few adjectives that come to mind. Listened to our family's needs and worked with us to make sure all our needs were met. Could not be happier.

PamelaI

Jun 21, 2012

Mario and all other employees at this dealership that I came into contact with either in person, by phone, or email gave me great professional customer service that made my whole experience a positive one. I would highly recommend this dealership to others!~Pamela Italiano

ritafer

Jun 21, 2012

I went to Global Auto Mall to look at new cars to buy. I had previosly been to two other dealer ships & did not find the car I wanted at a price I could afford, & the sales people were very pushy, This is something I hate. When I went to Global I was very happy to find that The staff, especially Doug Shendell, my sales rep was very friendly& helpfull & did not try to push me to make a decision . I found a wonderful new Accent just what I was looking for at a affordable price. After i made a decision to buy the whole process of getting a loan & all the papaer work was quick & easy. I would recommend Global Auto Mall gladly to my friends. Thanks again nto Doug Shendell for all his help. Rita Fernandez proud new owner of a Accent. PS ,love the car

kokoszkamp

Jun 20, 2012

my trip to the service dept. was a pleasure. The employees were very pleasant and the atmosphere was great.The waiting room was comfortable. The free coffee and snacks were icing on the cake.

ltjmedia

Jun 20, 2012

I have no complaints at all with the service team at Global Automall. I worked with Debra, who listened carefully to all of my questions that I had concerning my first oil change. Debra was very sincere in making sure to provide answers to my questions and if she couldn't she directed me to someone who could. Overall, I am very pleased with Debra and the service team for the work they did. Job well done.

devilsfan55

Jun 16, 2012

Bought a new Jeep Patriot. Chris in sales was great. No pressure and No BS. He is very knowledgeable on the products. Dealing on the car price and trade in value was a very easy process. Manager and Internet sales manager were also very helpful. On top of the great price we received they were able to give an additional $1000 off the total price based on a loyalty program jeep was running. Went to Sansone and they took that $1000 and "added" to the trade in value. Chris matched my trade in and gave me the additional $1000!! Jose in the finance was also very friendly and thorough with all of the paperwork.

rawebb1

Jun 13, 2012

I am very happy with the service I have received from Global. The only headache was not knowing the car would be ready to take the first day we went. But otherwise, they were all great. Price was great, service was great. No complaints...I went all the way from NYC for it, and it was worth it.

valvikm

Jun 13, 2012

I enjoyed dealing with Francisco Chaparro during my 2012 Chevy Cruze purchase. Francisco was very friendly and helpful during and after the purchase. He displayed a lot of excitement, knowledge and passion about the product. He continues to be helpful after the purchase when answering my questions and has treated me very well. I have been in other car dealers and felt like I was treated like a criminal. My experience here was not like that at Global Auto Mall. I was treated with dignity and respect. It was a refreshing experience.

gmgtitans

Jun 12, 2012

Great dealership. I test drove a bunch of vehicles and drove off in a 2012 Hyundai Sonata. The staff is actually very friendly. I felt no pressure to buy. Russell in finance made it really easy to understand all the fees. If you need a new car, I highly recommend Global.

aash68

Jun 8, 2012

Everyone from the service consultant ,the cashier, the service tech and john the man who drove the me home and back again to my jeep were very freindly and pleasant people I had a very good exprincnce. I bought the jeep from salrono/dunae and stopped going there becase the of hte are rude and cocky attitude that seeems to be fostered by there service manager Geogre and I have heard bad things about him from other people also. Your dealership was the polar oppsitte and I will make sure to tell that to all my friends, family and neighbors.

jeffrea

May 21, 2012

My rating for this dealership is based primarily upon the service rep. with whom I have dealt over the past several years. Greg is a terrific service rep who not only makes certain that the vehicle is thoroughly checked at each service appointment, but he does not suggest to replace or repair expensive items that he believes can wait at least until the next service appointment. He very much has the customer's interests and pocketbook in mind, which is much appreciated. I have had one instance in the past when the vehicle had to be returned because the replacement part installed was defective, but Greg made it a point to get me in right away and arranged for a loaner car, so that I would not miss any further time from work. If I purchase another Jeep in the future, I would not hesitate to go to Global, and strongly recommend Global to anyone looking to buy one of the brands they sell who reside or work in Union, Somerset, Morris or Middlesex counties within NJ

Lorraine Sola

May 20, 2012

Both the salesman Carlos and General Manager Rich were courteous, patient and very knowledgeable. My visit was fruitful, purchased an 2013 Elantra and the process was pleasant and complete in a reasonable timeframe. Any questions I had were answered immediately.

nelsonF

May 18, 2012

I went to get my jeep liberty serviced, changed oil and filter.They are very friendly and helpful they offer you coffee and have a nice waiting room. I was satisfied with work they did on my car.

ejny

May 17, 2012

Overall, I had a good experience with GAM. I had a good experience with the sales process with Ryan Yoon. Ryan was very nice and helpful throughout the sale.I will continue to use their service department - this is despite a glaring service mistake on their part. I was getting the first oil change on my new Kia Optima SX (turbo). They put in the wrong oil - 5w-20. The turbo requires 5w-30. This information is not only published in the car's manual, but is also clearly visible on the oil cap. I questioned the service rep on this, who was positive 5w-20 was the right grade and that my car did not need 5w-30. I reluctantly took the car home and confirmed the mistake immediately, both in the manual, oil cap, and through internet research.I made a few calls back to the dealership and they finally got back to me and agreed about the mistake. I brought the car back in, they changed the oil, and Rich offered me free service for my next visit. I appreciated his honesty, and his offer. The car will be fine, but I really hope that this incident struck a chord with them and they will do the obvious service checks and balances. It would be extremely unfortunate if others have been unknowingly receiving the wrong grade of oil.

frickinlaserz

May 17, 2012

Described what could have been an expensive repair which turned out to be a minor issue that was easily resolved in a short period of time.

marcie.hillsborough

May 17, 2012

Even those I bought a sub-compact Hyundai Accent, Dennis treated me as if I were buying the most expensive car on the lot! I was treated with respect and there was NO PRESSURE to make a quick decision. From the moment I walked into the dealership until I drove my new car home, I had a positive experience!

cohenmd1

May 15, 2012

I went in for scheduled service, just an oil change. i was treated with courtesy, my car was serviced quickly, it was washed, and I was on my way very soon. The staff was always aware that i was there; I never got the sense that I had been or was about to be forgotten. I can't think of anything that would have made this a better experience. Everything was just as it should have been.

roger99999

May 15, 2012

Excellent service and clear communication regarding the issues with the vehicle.Excellent service and clear communication regarding the issues with the vehicle.Excellent service and clear communication regarding the issues with the vehicle.

wagner3616

May 15, 2012

Service dept was friendly, polite, and everyone was willing to help. I had an oil change, jack mount done on my car, and they washed it also! Very happy with their service!

veganvirago

May 12, 2012

Kelvin was very informative and friendly. He was a pleasure to work with, as were all the personnel at Global. I had a very positive experience and am happy with my purchase.

yorkiesrule2

May 10, 2012

I have been going to Global since 1997 and I would NEVER go anywhere else. The Service Dept. employees treat you with respect & great knowledge. Thomas Nesbit & Charles Chirichello have always given me fantastic service and always with a smile. I have never had any problems with any repairs; they are always done correctly the first time. The employees are true professionals -- I would recommend anyone looking for a new car, or great service to go to Global Auto Mall.

cassandra359

May 10, 2012

New car buying has never been a really pleasant experience for me, I almost always feel that I have been taken advantage of. Doug and Rich made this experience so much easier than any in the past. Even down to how long it took to complete the paperwork and financing. It seems to be the case that even after you have aggreed to purchase a new car you can't get out of the showroom in under 5 hours. Doug had us out in under 2. We traveled quite a distance to vist Global Auto Mall and the service that we received so far has made it worth the trip. I only regret that we probably won't be able to use them for service since it is so far away, I would like to be able to see how they do on the service side. Over all a great experience.

PhaMOHara

May 8, 2012

Sales Representative Danny Addonizio and Finance Manager Kenny Schwartz were extremely knowledgeable of their products and explained everything in detail. The level of customer care exhibited was superb. They made my purchase experience enjoyable.

ksharpe88

May 7, 2012

This was my first time buying a new car and it was probably very obvious that I did not know much about cars and the new car process. Checked out other dealerships and brands and always felt as though they were taking advantage of my age and not knowing much about cars. Then I went to Global and started working with Antoine. He took my friend and I on a test drive of the 2012 Kia Sportage and let us really drive around to get a feel of the car. He knew a ton about the car itself and was very upbeat about it. When we got back, he wrote everything out honestly and understood that I had to take the quote to my parents before I could commit. He did not say ONE pushy or uncomfortable thing about when I was going to buy it or what he had to do to get my business. When I did commit, he was very nice to my mother (who is a skeptic of car salesmen) who thought he was great. He drove 5 hours round trip to Delaware on his day off to get it for me. He was so nice and made the entire experience pleasant. I'm SO happy with my Kia Sportage! It's exactly what I was looking for and I would definitely recommend Antoine to anyone looking for a Kia.

lesianatalka

May 7, 2012

We visited the dealership twice. Jhon Pierre was friendly, answered all of our questions, and found the perfect car that we both were looking for in the price range we could afford. There were no high pressure tactics and we were satisfied that we got a great car at a great price. We visited other dealerships in the area, but came back to Global to buy our car.

mmml111

May 7, 2012

Great salesman who asked me what i wanted and he found the exact car right down to the color. Service was great and so was the price.

DL5

May 1, 2012

From start to finish Greg did a great job. He described the service options in clear detail. I would strongly recommend Global to anyone looking for a quality service dept.

jimod55

Apr 26, 2012

I am still getting used to dealerships outside of Michigan, but Greg at Global is friendly and knowledgeable. My car was serviced in the time promised. The only complaint that I have is the Technician didn't reset the change oil warning.

Vzito28

Apr 21, 2012

Barbara was very helpful trying to get me the best deal for my Kia optima. She was have problems getting me the color that I wanted for the car but she got me the upgraded model with all my options that I wanted instead. She was the best salesperson I ever delt with in the past and will definitely refer her to my friends and family.Please go to Global Auto Mall so she can assist you in buying or leasing a car.

deko2406

Apr 20, 2012

great experience. This is my third car from Global. My salesperson was excellent. a very throughful delivery. first time someone took the time to show me the vehicle clearly and completely. Sam in finance was very honest and informative. I've used the service department all the time so I know how good they are.Overall it was a great experience.

Frank Gosztyla

Apr 20, 2012

I've been a customer for purchase and service since 2003 for my SantaFe. The service department has always treated me fairly and with courtesy. The keep me appraised of the progress of the service so I just don't sit as a lost soul. Thanks

ldirienzo1

Apr 19, 2012

Our family just purchased two new cars in one week from Global Auto Mall, our salesmaen Antoine could not be more helpful through out the whole process. Thank You Antoine for making it so easy.

Mdalyai

Apr 19, 2012

Greg was very professional from start to finish during my recent service visit to Global Automall. Couldn't have been nicer and more accommodating. Although not Greg's fault, my brand new 2012 Jeep Grand Cherokee with only 4,000 miles suffered some minor damage to the front bumper while the service tech was driving into the garage to begin routine first oil change service to my vehicle. Greg and the service tech were extremely appologetic and immediately brought my Jeep to the body shop for repairs after first competing the oil change service. I was promptly provided with a loaner. This all happened on a Monday and by Friday of the same week my Jeep was repaired like new. My only gripe, I felt I should have been offered some future free service on my vehicle for my "pain and suffering" and inconvenience to my brand new Jeep. Other than that, so far so good with my Global Automall experience from sales to service. By the way, I purchased my vehicle in February 2012.Mark Dalyai

marjibob

Apr 17, 2012

Angelica went above and beyond for us. She was very pleasant and answered questions and was very helpful throughout the entire process. She even questioned other mechanics while we were there so we could here their answers.Thanks

mike2941

Apr 17, 2012

I live an hour away from this daler, I was referred by consumer reports. The price was terrific I spoke to the sals rep. and he instructed me to complet the credit app. on their website to proceed with the deal. After they ran my credit, they refused to offer any more details over the phone and insisted I go to the dealer to discuss financing and monthly payments. I do not understand, they can run my credit via the website with me not being at the dealer, but they can't quote me financing and monthly payments. Also they informed my credit score was less than in actually is (I have FICO credit monitoring) I know my score! I requested to speak with a Sales manager and they would not let me speak to him.

mikeg0918

Apr 12, 2012

Great Service, they act like they are working on their own car. made sure that they did only the work that was required. Price was disconted and coupons accepted - I would recommend Greg anytime

murph8000

Apr 10, 2012

My experience with Global was very good overall; the process of purchasing new vehicle can be tedious and frustrating. Don Spann was my sales guy and he really was very good at building rapport with me and taking a lot of the pain out of the process. I felt he really dealt with me fairly and there was not a whole lot of back forth and I felt confident I was getting good deal at the end of the negotiation. Don really shined when on a busy Saturday he went the extra yard got the whole deal wrapped and the car prepped and ready for me to drive it away that afternoon. I would be happy to recommend Don and Global to anybody I know who are looking to purchase a vehicle.

ghollerbach

Apr 9, 2012

We have been working with Greg for several years and he is always courteous, informative and helpful. I enjoy going to Global service and working with him

storch87

Apr 7, 2012

This was my first new car purchase. Ryan Yoon and Tony Izzo were both extremely helpful throughout the whole experience, from start to finish. Ryan made the whole situation very comfortable and flawless. He was very understanding and knowledgeable and addressed all my questions and concerns. I couldn't be happier with my new 2012 Hyundai Sonata!

george5993

Apr 6, 2012

My experience was first class. From Marina to Julio, I have never met a more professional, knowdedgeable sales staff. No question was immaterial, and the Knowledge level on all aspects of the buying experience, were tremendous. I was treated like an important client, not like someone buying a car on the last day of the month. The sales staff has kept in touch with me after my purchase to make sure that any question I had has been answered. I will happily recomend any friend, relative or acquanintance to Julio and Global Auto Mall

2694hus

Apr 5, 2012

Tom is always a pleasure to work with. He is very responsive and helps us with all of our service needs. He was a big reason we decided to buy another Hyundai Tucson.

gmanslair

Apr 5, 2012

Great Customer Service. I have been through other dealers im my life time and this one is by far the best from buying a car to having it serviced.

Jadnich

Apr 5, 2012

Kelvin put a lot of effort into making sure I was happy with what I bought. I went in with very specific requirements, and I knew exactly how much flexibility I had (which wasn't much). It isn't easy to find someone the perfect car at the perfect price, but Kelvin and his team made it happen.

robert/michele davis

Apr 5, 2012

Our salesman Jhon Pierre was great. Very nice helpful and professional. I would recommend Jhon Pierre as well as Global Auto Mall for your next car buying experience.

bluefeet01

Apr 3, 2012

This was my first time buying a brand new car from a dealership. I worked with my credit union who worked with Pete to get me the best pricing possible for my car. The went above and beyond looking for the exact car I wanted and had it for me within no time. Ryan was able to get my current car evaluated and appraised quickly. I then was able to pick up my brand new 2012 Kia Soul and drive it home within days. Ryan was informative, great to work with and has has continually followed up making sure I am happy with my purchase. In the past when I've attempted to purchase a car, it seemed like a massive hassle and I never ended up purchasing from that dealer. At Global Auto Mall they take the time to explain everything, answer all your questions, no matter how annoying or crazy they may be. I will be sure to recommend Global AutoMall to anyone looking for a car in the area. It was an amazing car buying experience from beginning to end and I am 110% glad I went through them. Thanks!

mmspry

Mar 29, 2012

I have been going to Global Automall for almost 5 years for my Hyundai Santa Fe. The staff is always friendly and efficient. Kudos to my friend Greg Terracciano. I always request for him to be my advisor. He's always friendly and courteous, and makes sure I'm up to date with everything I need for my vehicle to run as well as possible. He makes sure that I'm comfortable while waiting for my vehicle, and that my wait time is not too long.

shaniceburton24

Mar 28, 2012

For this being my first car purchase the experience was pretty straight forward. The sales rep that assisted me (Jude) was very helpful and friendly.

bboturla

Mar 26, 2012

I wanted to purchase a new car for my wife. We wanted to buy a GM vehicle and had a strict 'Standard' car budget. The problem was my wife wanted a standard 'Luxury' car. She wanted a powerful 6 cylinder, all leather seats, high safety rating, a specific color etc. The sales rep, Nancy, and sales manager went out of their way to locate a vehicle for us that exceeded our expectations and worked with us on a price that met MY budget. We were able to purchase a new Chevy Malibu high end 3LT that my wife loves. The whole experience was great, no sales pressure, just friendly advice and concern for our needs. Thanks nancy.

NYCTim

Mar 24, 2012

I purchased a 2012 Kia Sorento at Global Auto Mall last month. I am extremely happy with my purchase not only because I love the car, but because I don't think I could have gotten a better deal elsewhere. I'm very conservative with my money so I did my research extensively. I must say, in the NY/NJ region, Global Auto Mall offered me the best price. I've visited several dealers and was not happy with their service and their pushy sales attitude. It's strange, but I felt completely in charge and very comfortable when I was dealing with the Global Auto staff. If you want to deal with a cordial and sincere staff, give Global Auto Mall a call and find out for yourself. They know that their customers want to be treated with respect and honesty. Believe me, I know how difficult it can be to purchase a new vehicle. You'll be doing yourself a favor.Good luck!

genie32

Mar 20, 2012

The Staff at global are the friendliest bunch I have come across in a long time. The are polite, and have me on a name basis like we are family. The go the extra mile to make me feel comfortabe, and they follow up on things to get the job done as quickly as possibe. so far the quality of work on my vehicle has been great

terryperkins

Mar 20, 2012

This was my first service on my new Hyundai, and I didn't know what to expect. My previous service experience at other car dealers was a turn-off, but this was different. Tom was very professional: he explained what was needed, how long it would take, asked if I had any questions. My car was ready sooner than expected, it was clean, and Tom personally went and got it so I wouldn't have to wait any longer than necessary. The waiting area and rest rooms are clean and comfortable. They have wi-fi, so I could do some work while waiting. They're very organized, the place is clean, and they communicate well. Tom even explained how long the next couple of service appts would take, so I could plan ahead. The whole experience was stress-free.

EnigmaticSoul

Mar 19, 2012

I was in the market after my beloved Diamante'e engine gave out due to a faulty timing belt repair, thats a whole different story, anyway my friend from work told me about the Kia Optima, So I went to Global, after my cousin Leased a new Jeep Liberty and was more than pleased with the sales and service. Anyway as I walked in I was set up with my salesman Mr Christopher Dixon. I must say the serice was great! No sales pressure, worked with me as far as my budget, very patient, professional, knowledgeable and friendly. We went out for a test drive and needless to say Im the proud new owner of a 2012 Kia Optima SX! I would highly recomment Global Auto Mall for friendly courteous service, No pressure at all! On top of all this, even after the sale I get calls to make sure everything is fine, tips on my car, best waxes etc etc. Now I mentioned Debbie Skelton as I went back to the dealer since I added a few more options to my car. So as I entered the service dept I was introduced to Debbie and she is also a pleasure to to talk with, she breaks things down perfectly as far as what you're getting and your options. They also offer a shuttle service which is great since I dont live far at all from the dealership, so I didnt really need a loaner. Overall the experience has been great!! Its like theyve known you for years. Trust me go there and experience it yourself, Ask for Chris Dixon! Tell him Raul with the silver Optima sent you lol and for service check out Debbie Skelton. Trust me, I give them all AAA's! Keep up the good work Global!!

csullivan

Mar 17, 2012

The demeanor of the employees was very friendly and professional. There were no perceived hidden agendas and I felt as if I were dealt with in a fair and reasonable manner. Drop-off was FAST and pick-up was smooth and easy.

fixcj

Mar 8, 2012

Dennis worked out a great deal for me on a new Jeep lease. He was friendly, and relaxed and "walked" me (and my forms) through the various offices for processing. He kept me abreast of the status of my financing application. I did not feel pressured at all. I certainly would recommend anyone who asks to see Dennis at Global.Joe Wilson handled the myriad lease and finance forms at the end of my leasing/lease turn in process. He did so with competence, and just the right amount of humor.

bobbijovb

Mar 7, 2012

Debra was wonderful- friendly and courteous...She explained what was going to be done to my vehicle as well as how long it would take, so I knew just what to expect. She even looked to see if she could find me any discounts on my service! I love the car wash at the end of service and the fact that the mechanic did not change my seat settings.

ricardo7135

Mar 7, 2012

I have never had any issues with there service or sales department. My service writer Greg has always been nothing but the best and when i have called last minute for service they have always taken care of me and my service issues.

tquest63

Mar 6, 2012

I have never experienced working with a more knowledgeable salesman. I was impressed with his willingness to want to satisfy his customer and even extended his personal cell number for any questions after the sell was done. I already have referred my mother from out of state to come to Global to work with Christopher for a new car purchase. He is definitely an asset to your company.

varolls714

Mar 5, 2012

I purchased a 2012 Hyundai Accent. They were extremely busy and I knew that my wait would be long; however it was well worth the wait!!! I was able to shop for my car online and knew what I was looking for before I went there. I also shopped online and compared pricing with several other dealers. This dealer was a little bit farther to travel than the others, but had the best price offer. My sales rep was Danny Addonizio. He was very helpful and understanding of what I wanted to get and what I could afford. The experience was hassel-free; the paperwork was minimal as you can go online and start there. My son-in-law purchased a 2012 Hyundai Sonata that day with me. That is another reason why my time spent there was twice as long, but we were both very happy with the end results. Danny has the skill of listening to what you want and what you need. He explained all the terms and conditions so that you understand them and all questions get answered. I love, love, love my new car. I highly recommend visiting Global Auto Mall before you buy your next car.

scott.quinn

Mar 4, 2012

From the moment we walked in we were met with a smile and friendliness. We were very lucky to get Don Spann as are salesman. He was very knowledgeable about every Hyundai on the lot and knew what he had in stock. We actually were just looking for a vehicle, but when Mr. Spann showed us the 2012 Hyundai Santa Fe and the price, we were sold. Mr. Spann was very accessible when we needed to talk to him and within 3 months we contacted him for our next vehicle. We told Mr. Spann what we needed in our next vehicle, Mr. Spann showed us a 2012 Hyundai Accent which was exactly what we were looking for which lead to us purchasing the 2012 Hyundai Accent from Mr. Spann and Global Auto Mall. We will tell everyone we know that is in the market for a new vehicle to go to Mr. Spann and Global Auto Mall because of the great experience we had in purchasing our two vehicles.

don schwartz

Mar 3, 2012

super service. all work done professionaly and on time. pleasure doing business with this dealership. best dealer service i've had in more then 60 years of driving and servicing autos.don schwartz

pablo129

Mar 2, 2012

Service was quick and efficient. Debra was courteous and quick in getting me in and out. I would definitely reccommend this dealership service department to others.

Skynick8

Feb 29, 2012

My experience was great. This was my second time buying from global and it was better then the first. My sales person Mario was wonderful. He was extremely helpful and went above and beyond to ensure our happiness. I would buy from Global again as well as recommend Global to friends.

ammrobin

Feb 28, 2012

Global Auto Mall,Thank you for a wonderful experience. It was my first time buying a car on my own and your excellent service and your readiness to please the customer made it a great experience. I would recommend Global to my family and friends.Thank you Jon Pierre for your help and friendliness.Annette M. Robinson

harry m

Feb 27, 2012

It had been many years since I bought a new car and I was not looking forward to the experiance. Antoine who sold me my Elantra was most polite and helpfulland and made the car buying experiance stress free. He change my mine about the typical car salesman I was expecting to get.I had thought about going to Global or another dealer.I had sent both dealers e-mails with basic questions. Jennifer Biennas from internet sales was the only one to reply to my questions and is one reason I decided to check out the cars at Globle.

uttiesplace

Feb 24, 2012

I was out and about looking to buy a car preferably a Hyundai, I had gone to several dealerships and was choosing the one I liked .. there was alot of activity at your dealership it was very crowded but after a short wait I met one of your salesmen Danny Addonizio .He was very friendly and answered every question on the spot. Knowing that I had wanted to purchase a new Hyumdai,and on a budget Danny did not try forcing a more expensive car on me. He showed me what the dealer had in stock, explained the details of the car and went out for a test drive. The entire process took about 4 hours,(start to finish),and it was nice to see that as crowded as the dealership was Danny did not rush me.. His concern was about me. I just became a widow my husband was the car buyer in the family so I had only the honesty of Danny to go on and after going to 4 differant dealerships he gave me the best deal and I trusted him . It has only been a few weeks and so far I am extremely happy with my vehicle. Danny has called me several times to follow up making sure I was happy with my car. Not only was I happy with the car I am happy with the money I am saving on gas..I was happy with the finance team and have given Danny's Global Dealership business cards to all my family as well as friends.....God Bless You Danny..ThanksTerry Soriano

skip231999

Feb 23, 2012

I have bought 7 new cars in my life and this was the easiest time that I have had in purchasing the car for pretty close to the price that I thought I should pay. I would send family and friends to this place. If they are all as helpful as Chris and Kelvin this stands to be one of the best dealerships that I have been to.

jesse30_1999

Feb 22, 2012

The service was very good. They team was able to get me in and out of the dealership in one day with minimal effort on my part.

ian849

Feb 20, 2012

After researching for a few months on a new car to purchase with my wife we had narrowed our choice down to a Kia Sorento EX. I called my credit union to apply for a loan and they had suggested using their in house web utility to look at the car. Once I was done putting in the car and the options that we wanted it prompted me with a list of dealerships. Global Kia being at the top of the list along with two others in the region. Rich Kudolla contacted me the next day to acknowledge that he had received my request on a vehicle. So I replied back asking him if he would be able to make time for me and my wife to come down and look around. Rich gave me a call and setup some time for the following day. My wife and I (with my father-in-law) went over to Global and met with Rich. He talked to us about what we had requested for a few minutes saying how great these cars are. Then he introduced us to Julio and said "Julio is my top guy and he knows these vehicles backwards and forwards. So you should be in great hands." Rich wasn't kidding. We told Julio what we were looking for. A dark cherry Sorento EX is what we said we wanted. He had two on the lot. He let us take a Sorento out for a test drive. When we got back he had let us know that the specific car with the options we wanted wasn't available on the lot and that he had a similar one in two other dealerships if we were interested. He also said he wanted to see other options that were available. We sat down with Julio and discussed the model that we test drove. It was much more of a premium car than my wife and I were looking for. Julio asked if he could talk to his mananger to see if there was any way that they could get close to what we wanted price-wise with what we had test driven. After Julio got back he gave us two options. One was that he had another Sorento that he could "setup" with what we wanted minus 3rd row (big need for us) and that it would be the AWD model OR two, we could get the model we test drove which had the premium package and a few other bells and whistles. He gave us the price on both. My wife and I talked it over and decided to take the premium package car since Julio was able to work with his manager such a fantastic price. We just couldn't say no. After we agreed on that Julio introduced us to Cirillo Espinal who is one of the finance managers at Global. Cirillo talked to us about our finacial plan regarding the car loan and said that he would do a better deal than my credit union could. Not only did he do a better deal, Cirillo got us a better warranty on the entire car. Nobody beats Cirillo he stated. And that is the truth. We drove home with our new Sorento and have been enjoying it ever since. I highly recommend taking the time to go out to Global and experience the same great level of customer service that my wife and I received. These guys are great.

2Chocgrl

Feb 16, 2012

The sales representative was very friendly and helpful. I was able to get a great deal on the car that I was interested in purchasing. I would recommend this place to all of my friends and family members who are ever interested in purchasing a car now or in the future.

choisuktae

Feb 16, 2012

Ryan found out the best car for me. He tried to understand my status and find out the best fit - lease Hyundai Sonata. He also kindly explained what I need to consider, and pros and cons of leasing and buying. It was my first leasing, and very satisfied with his support.

quikmove7

Feb 16, 2012

danny addonizio was the best. he helped me with the whole process and made my buying a new car easy , i went to 3 other dealers before i went to global and met danny he was very polite and informative , i will be sending family and friends who are in the market for a car to danny . GOOD JOB , THANK YOU AGAIN !!!

kenclough

Feb 14, 2012

Danny was professional, courteous, helpfull, and most of all, a pleasure to deal with. Great experience. Would reccoment to anyone who wanted a new Hundai.

jcahunter

Feb 11, 2012

I always dreaded going to a dealer to buy a new vehicle because as soon as you pull in a lot they attack you.They made us feel at home and relax.Antoine took his time in showing all the details of our new Sonata and even programed the phone for us! We even received a email from him and Rich thanking us for coming there. I also think Rich is great dealing with he handels the internet sales he took time in dealing with me and all my questions and never got rude with me as many times we e mailed or talked on the pone. global you have some great sales people! whatever your doing don't change it! I feel so good knowing if I have any issue I can call them> thanks for the experience in making this stress free!

Johnson7263

Feb 11, 2012

Greg did an excellent job taking care of me and the Jeep. The verdict is still out on whether the vehicle is 100% fixed. Brought Jeep Cherokee in for a tapping in noise in engine. After working on it the tapping noise in engine was quieter but not completly removed. I was told that some noise will still be heard. The vehicle is brand new (purchased in Dec. 2011, 7000 miles on it) and when I bought it there was NO noise. So my concern is why should I hear any noise. I will continue to see if noise gets worse... if so back to Global.

jenrod

Feb 6, 2012

Fausto Ariza was a great sales representative. He made me feel comfortable and I felt that he was very honest about the prices. My overall experience at the dealership was great and hope other people can go there and feel the same way I did. I am very happy with my purchase and love my new car.

ptrcip

Feb 6, 2012

Jeep window problem for the 4th time but taken care of propely. Greg did a great job. Went in to set up an appointment but fixed right th ere and then. The window is not service problem it it a jeep problem but wasn't charged enen though it is out of warranty.