Diana

2 de ene. de 2016

Larry Lohr was an excellent representative for your company. He was friendly to me when I first came in and he kept me informed of the diagnosis, progress, and completion of my vehicle. I appreciate him. I will bring my vehicle back to Gorman McCracken and will rely on Larry for exceptional customer service!! My mechanic was Jorge. He did a great job; no issues with the vehicle since he repaired the wiring. I prefer the same individuals to service my car; so please keep these employees happy, so I can be happy. Todd, the service manager was attentive when I first introduced myself and my vehicle - I'm very particular about who works on my car and I 'checked out' Gorman McCracken for suitability to my needs. I dealt with 3 cashier's over a 2 day period - they were very friendly.

Chad

16 de dic. de 2015

Our salesman was great. He is a great addition to the team. He is the whole reason that I would recommend this dealership. Also, something was missing from our car. The manager fixed that problem.

Carol

14 de dic. de 2015

Everyone was nice, and professional. They understood my problems and tried to get me the best deal possible, unfortunately because I didn't have alot to put down on the car, the payments came out to be more than I was paying before. Gonna try, but might have to bring the car back.

Della

29 de sep. de 2015

My salesman, Reggie was not pushy, and was always courteous. What I liked most was his honesty. Usually I don't really believe car salesman but I did Reggie!

Kimberlee

14 de sep. de 2015

All of the staff demonstrated courtesy and patience. I am so grateful for the opportunity to purchase such a great car at the best Volkswagen Dealership in East Texas.

Kylee

31 de ago. de 2015

Great service. Larry Lohr was very helpful in explaining what all was wrong with and what needed to be done to my car.

Gene

20 de ago. de 2015

I have always had good luck with the service and it not falling apart in 2 weeks. Larry is a very nice person.

Kameyah

20 de ago. de 2015

the salesman James Maxie was GREAT!! The finance guys also.They all were very courteous. They took the time to make sure all my needs were met

Dan

17 de ago. de 2015

Hours open for service, washing the car, and the Ladies were very professional and updated me on Progress of Service. Facility Clean while waiting.

Johnny

14 de ago. de 2015

After some back & forth the service manager agreed to what I needed done. Larry in service was helpful & Kevin gave me good directions to find u. THX

Ryan

11 de ago. de 2015

The salesman was very good with us. Reggie King did all he could to get us into something that would be great for our family. He definitely went out of his way for us and will be forever appreciated.

Tamara

9 de ago. de 2015

care and consideration from the salesman and the finace guys; they took the time, although it was late to explain things to our understanding

Gene Eby

29 de nov. de 2013

I Was There To look At A Certified Used Car And Left Driving A Brand New One! 50 Mpg And Not A Hybrid!

Alison

9 de jul. de 2013

Went in and Andy was very informative and polite all through out the whole process. I went in looking for a truck and although it wasn't EVERYTHING I was looking for they helped me find something I was happy with that I could afford. They offered us drinks while we waited and Angie is a goddess. She is a very very nice women who knows what shes doing and is very nice. I have never been treated with so much respect at a dealership before and I know for a fact that I will be returning to Gorman for another purchase. They are upfront about everything and are not the type of people who just want your money, They want you to be happy with your purchase and they have accomplished that goal with me, They went above and beyond the call of duty and I would recommend this dealership to anyone before any other dealership. Very pleased.

Chris M.

11 de dic. de 2012

I have been engaged in purchasing a SUV from this dealer.I called in, and they were prompt to send the pictures, and details of the car directly to me.since I live in Dallas, they wanted to accomodate all details before I went to their location which is 2 and a half hours away.Their online sales staff is very nice and try to help as much as possible.I asked them to verify if they can replace the leather seats in the car for a different collor, andthey are attempting to honor the request.Very impressed.