Used Cars for Sale at Gray-Daniels Nissan Brandon in Brandon, MS

Sethro77

Oct 9, 2015

I had been shopping for a new car for a few months. All of the dealerships I visited kept giving me the run around because of my not so great credit rating (recent college graduate).... I just wanted a new car, and wanted someone to work with me on making that happen.... I knew I could disprove what my credit score said if given the chance.... Gray-Daniels Nissan did just that... Not only did I get a newer car, but I got a beautiful BRAND NEW (only 3 miles on the odometer) car that I actually wasn't thinking I could be approved for.... My sales rep was kind, fun, friendly, energetic, and strangely calming ... Taking on a new car loan is usually so stressful. I was relaxed and enjoyed the whole experience.... Thank you for turning such a stressful task into a pleasant one for me!! I will be a repeat customer! :-)

who hired these people?

Oct 3, 2015

This is the most unprofessional group of individuals that I have dealt with in a long time. My husband and I were told to drop our vehicle off for service on Saturday and pick up a loaner vehicle as long as it was before 4pm. We decided we should call after being half way there. When we finally got Chris on the phone he informs us that we are not able to get our loaner vehicle because ...get this....it was slow so the service department went home....Really....even though we were told to come???? Wow... really ...already this vehicle is a danger 2015 Armada shutting off while you are driving it...then this bunch of nonsense. ...I will be contacting upper management and anyone who will listen about this unprofessiinalism!

LindaAdams

Aug 21, 2015

My experience with Gray Daniel's Nissan and the Service Manager Eddie Gray was a very pleasant one! They were very caring and friendly! I had a park light that was busted, something had splattered on my car which I could not get off and I needed an oil change! They detailed my car and NO spots!! Light was fixed and oil changed! I'm one happy customer because I truly thought no one could get those spots off my car! Kudos to Eddie Gray and his staff!!!! Keep up the good work! This is what every business needs these days! Good service!

retired

Aug 21, 2015

Come in for an oil change & tire rotation. I received updates on the progress and was satisfied with the service, both the time and the personal updates.

nissanfan

Aug 7, 2015

I took my nissan murano in for its free oil change, great service....in and out very quick and it has always been service like this except for the one time which i recieved this free oil change for it being over time.

T2nRock

Aug 6, 2015

The customer service was great and extremely helpful. They made my husband and I feel very welcome, like we were a part of their family. We never felt like we were being pushed into doing anything. We laid out what we could do, and they went out of their way to accommodate us.

Cosper90

Jul 10, 2015

I was very satisfied with staff and service I received. It is so nice to have wifi available while you wait. John came and checked me a couple of times while I waited

Happy customer

Jun 24, 2015

Took My 2015 Nissan Rogue in for its first oil change and had the service department to see why I had no windshield washer fluid. I had left the vehicle with them and received a call within a hour. The oil change was complete and they had order a new windshield washer reservoir to replace the broken one. This was on a Friday, they called me Monday to let me know the part was in already.

eve

May 22, 2015

I needed to get in and out quickly yesterday so I called to see if they were busy before coming over. I was told 45 minutes to an hour. However, I think it was closer to 30 minutes since all I needed yesterday was an oil change. I am enjoying my 2015 Rogue so much!

S Fly

May 21, 2015

Salesman was very friendly and did as I asked. This was the easiest car purchase I have had.

Jimmy

May 20, 2015

A lady from Nissan called for a routine reminder for oil change and offered a free tire rotation. She also scheduled this appointment and I told her to just send it to my email. I came in for the scheduled appointment and found out that I wasn't even scheduled in their system. I checked my email for the appointment and it wasn't there. The only thing I received was an automated call reminding me about the appointment. They politely took care of my oil change and kept their word about the free tire rotation. I'm very happy how Gray Daniels Nissan take care of their valuable customers.

Ms. H

May 14, 2015

I took my SUV to a local service shop for an oil change & it turned out to be a nightmare! The "well trained" tech. didn't put my oil plug back in properly and when I got home, after a couple hours, there was fresh oil leaking out all down my driveway. Although the local shop sent out a service tech to my house to "fix the problem" & refunded me my money for the oil change. For several weeks after, I kept noticing small oil spots under my vehicle in my garage. That's when I took it to Gray Daniels Nissan. Alex, was my mechanic and he was GREAT! He found that the former service shop had stripped the oil plug when trying to put it back on. He had a new plug back on it within a couple of hours, as well as, a new drive belt because he noticed my current one was cracking and would eventually leave me stranded somewhere! Neeko & Brit were also GREAT and a HUGE help in keeping me updated on my status of my vehicle & explaining all the "technical terms" that I had no clue about! Very proficient, friendly, knowledgeable, & professional! Will definitely be coming here again for ALL of my service needs!

NissanFan

May 11, 2015

The staff in here are amazing..... Talk about customer service! They go above and beyond to make you comfortable.....Wow! I'm taking my car to the dealership from now on and the prices are just as good as the prices at the local mechanic shop and you can trust they know what they're doing to your car.....I'm HIGHLY Impressed! I love the atmosphere in this place....If I could give 10 stars I would!

gh

May 4, 2015

On my last visit to Gray Daniels, I was told that I needed an Alignment on my car. I choose to wait but finally went back to have the alignment done. After the guys took my care back to check for the alignment they returned and told me that my car did not need the alignment and showed me the print-out where their machine showed no alignment needed. I really appreciated that because they could have said they did the alignment and charged me the cost of something that was not needed. But, I did have my tires rotated... : -)) Thank you Gray Daniels for being honest with me. gh

ECK

Apr 28, 2015

The service was excellent ! My salesman Garrick Walker was so helpful. I came for a used car and left with a brand new car! I went back the next day and They even helped me get my old car home! I am definitely coming back for my next purchase.

Virginia Rucker

Apr 28, 2015

Excellent buying process!!!!! I recommend the dealership go whom ever is looking to buy a car. The salesman knew what he was doing and Larry knew how to take care of his customer.

EH

Apr 21, 2015

The overall service was good, but a car wash and/or vacuuming of the inside of the vehicle should be done afterwards, especially when the men doing the service leave grease marks on the floor boards, etc. A charge of $55.00 for a car wash is outrageous, especially with the other charges that customers have to pay.

Melgibson

Apr 17, 2015

This is my second time visiting the service department and I have to say both times have been a pleasant experience. Everyone is so helpful and friendly when I visit. They let me know my car had two recalls and leaking shocks that would go out of warranity at 36,000 miles. It meant a lot for them to be honest with me. I definitely will be taking my car back for its next oil change at Gray Daniels Nissan Brandon.

Johnnie

Apr 14, 2015

This was my first time visiting the dealership. All of the staff was very friendly the moment you walk through the door. They were very professional, especially Nicole Jarvis who took the time to answer any questions that I may have and she took the time and effort to helped me get in the vehicle that I wanted without a lot of hassle that you get from other dealerships. I would recommend this dealership to anyone.

RSteen1

Apr 7, 2015

Great svc-fast-no long waiting-friendlystaff-overall svc was excellent-I would recommend Gray Daniels to any of myfriends. Thank you Robert H. Stern

Jennifer B

Mar 30, 2015

Took entirely too long to pick up a vehicle that we were already approved for. Drove 2 and half hour and waited for 5 hours to get the car and drove back 2 and a half hours. Did not want to supply us with another key for the car even though our overall drive plus time waiting was about 10 hours. Also made my husband super late for work. We like the vehicle but there is a need for improvement at this Nissan dealership

Joe

Mar 30, 2015

From the moment I drove on the lot, I was taken care of! Lorenzo was very knowledgable and helpful with all my questions and concerns. He worked tirelessly to get me the deal I could afford for my vehicle. Dan explained all the functions of my vehicle to me and answered any questions I had. The rest of staff was very friendly and courteous. They made me feel welcome and made my experience excellent!

Grace Mathes

Mar 24, 2015

From the time I drove in the parking lot I was taken care. The service people were very attentive. They were clear on what was being done clear on price and wanted to make sure I was satisfied

Angela

Mar 17, 2015

I went in for routine service and John, my service representative,reminded me that my car had a recall on it. John said he would have it taken care of and my wait time was only 45 min on a Saturday. I can't say enough about the effort that Grey Daniels puts into ensuring the satisfaction of their customers. Although it would be more convenient for me to have my car serviced in the city I work in, the excellent customer service keeps me driving to Brandon.

Christina

Mar 15, 2015

Excellent Service! Honest people! Great prices! I needed tires. I called to find out if they had the ones I needed. I was told they didn't have them but could get them by the next day. Within a few minutes, the service center called back and said they could have them in 30 minutes. I dropped my car off and got a loaner. Wonderful so I go to work. During the inspection, it was discovered that I needed new brakes. They were honest and said I had at least another 3 months before it became critical. I choose to go ahead. My car was like new in a few hours. I will definitely be back in the future for the rest of my service needs.

Bianca Brown

Mar 13, 2015

I have been getting my oil change at Nissan in Brandon, MS for 2years now; however, my oil change service was different on 3/12/15! Different in a good way! I was greeted my John Matthews who did a great job at customer service! He was very nice and friendly! He took care of all my service needs by listening promptly to why I was there and what needed to be complete. Service was finished in less than an hour' I am definitely looking forward to continue to let Nissan in Brandon service me! Thank you again John Matthews for your awesome customer service.

Jan

Mar 13, 2015

Service people were very nice & friendly. I will be back!

Rhonda

Mar 13, 2015

Donna, is Great to work with when we were passing through Ms. We had a breakdown was towed to Gray-Daniels NISSAN BRANDON they took care of us gave us a loaner car to use over the repair time, and keep us up dated with our repair process Thanks for the Kindness showed to us.

Colts fan

Mar 9, 2015

I don't know what else to say except I had an awesome service manager

Gone fishing

Mar 4, 2015

Love the service specials that this dealership runs

Madeline

Mar 4, 2015

The service manager was honest and told me which repairs really needed to be done now and which ones I could pass on for the time being.

Prettygirl

Mar 4, 2015

The customer service was awesome. Neeko Smith was a great associate...you don't find many nice people like him now days so cuddos to him.

Elsid994

Feb 23, 2015

Honest service manager that gave me a list of repairs that the car could use but was honest enough to tell me what I needed vs what could wait until a later date.

Scott

Feb 16, 2015

I took my 2013 Nissan Frontier in for a repair under warranty. Gray-Daniels of Brandon gave me a ride to work and called in a couple of hours informing me the repair was complete. Crystal was especially courteous and helpful. Gray-Daniels is now my choice for keeping my Nissan in top shape.

Tann

Feb 11, 2015

I had a wonderful experience at Gray Daniels!! My sales rep was awesome!! I told him what I was looking for and gave him my price range. He got me what I wanted and more!! He told me the truth and stayed up front with me the entire time. I really appreciated him being patient and answering all my questions. I worked with two salesmen and Chong happened to be one of them. He was outstanding! He was so nice and even made several follow up calls concerning questions I may have had. Gray Daniels in Brandon MS ROCK!!!!! Two thumbs up!! Go Lorenzo and Chong!! I'll be back!!!

Lee

Jan 15, 2015

Tom Willard did a great job in customer service selling me an Altima for my son.

david hollingsworth

Jan 8, 2015

they are prompt ,courteous and professional and i would recommend to others

Darcy

Dec 2, 2014

I bought a car in October from Dan, he helped me get exactly what I wanted!! Would highly recommend him!!

jw35245

Nov 30, 2014

I bought a car from this dealership 5 months ago for 9K ( 60K miles), I had some recalls come up on it and come to find out that I have 5K + in mechanical work that need to be fixed just so I can drive it ( transmission, the whole front end , etc.. when I found out the car had all these issues I took the car back to the dealership were they said they would help the best they could. this was a manager!!!!! I decided just to trade car in , and buy a newer used car , I was offered only $1,500 for the car . I was completely blown away with the offer. This was a slap in the face!!!!! There was a lot said when was going to leave of coarse. (this is the short story). I was told that I should of bought a extended warranty. I have to say this is the worst experience I have ever had. I guess talking care of customers is gone!

Susan S

Nov 19, 2014

I purchased a new Nissan Rogue, the first NEW car I have purchased myself ever. I have dealt with many car salesmen over the years buying myself and my kids cars. Neeko at Gray Daniels is absolutely the BEST salesman I have ever dealt with. He was not loud, and pushy and didnt try to lay the salesmen lines on me. Being handicapped, he made the experience very easy. Worked with me a lot by phone and when I did go it, the process was VERY QUICK. After decision to purchase, I was in and out in less than 2 hours tops... and that included getting the vehicle ready for me to drive away in. I even ended up with the higher-end vehicle than we discussed at the SAME PRICE!! If you go to Gray Daniels Nissan in Brandon... ask for Neeko. you wont regret it.

BBilly47

Aug 28, 2014

Very nice, professional staff. I talked with Salesman Neeko Smith, and Sales Manager Jill Awabdy and you could not have asked for anyone nicer, or more professional. Both of them seemed to "walk the extra mile" and found the exact vehicle that I was looking for, after other dealers told me they could not. Totally satisfied.

David G

Aug 12, 2014

I had been looking for a truck to replace the one I was driving taking the tour of various lots in and around the Jackson area. I contacted Gray Daniel Nissan and they asked that I come down and they would certainly have something I wanted. I took the trip to Brandon and left driving my new truck. Everyone was friendly, nice and ready to help. Other car dealers could learn from them.

Sam newman

Jul 23, 2014

My wife and I was looking for a new vehicle for her. The SUV she had been driving was just about worn out. We had a 1999 Altima as a second car and it had just tripped our 180,000 miles on it and had some major questions about it since it was involved in a rear end collision a few years back. We were treated very good from the beginning by Neeko and was never pressured in any way. They had the vehicles on the lot that I had been researching on their website and offered us a wide selection on what we were looking for. Every need we had was met and was given a respectable trade in value on our old Altima. My wife and I ended up buying a used 2014 Altima with low miles and all the comfort we were looking for. Both of our sons are in the military and we travel a lot to go see them and comfort was a big selling point. We did not get to the dealership until late but Neeko, the salesman, and their financial officer stayed late to get our deal done. We drove away about 8:30 that night very happy customers. I recommend Gray-Daniels Nissan to every person who is looking for a great deal, great price and a comfortable atmosphere.

Mom

Jun 11, 2014

Two cars on GD website/internet Sales... Went to Brandon and Jackson and neither place had the cars we wanted to look at! I printed the details and took them with us. One sold over a week prior, and it was still listed on the site! Took my business to Herrin Gear!

Holly D.

Jun 2, 2014

I had an excellent buying experience recently at Gray Daniels Nissan. Justin Darby was my sales person, and he was extremely attentive. He did a wonderful job making sure all of my family's needs were met by our purchase. I will definitely plan on purchasing our next vehicle here!

Carolyn

May 22, 2014

I received customer appreciation coupon in the mail for a free oil change --- I could not make the appointment online as it suggested (web said number entered from coupon was not valid) so I called as also suggested for an appointment for the oil change. Service gave me an appointment and , as instructed, I told them I had the coupon. He immediately told me he could not make an appointment I had to talk with sales. Sales came on the line and instantly he went into sales mode. I told him I only wanted to schedule and oil change not buy a car. He stated he did not know anything about a coupon and he transferred me to someone else. She told me a manager would call me back shortly. After more than an hour I called back. I asked for a manager because I had not received a call back. I told him my story and he said he did not know anything about a coupon but he would call me back. After 30 minutes he did call me back and said I could not get an appointment as they had so many people coming in with the coupon but to bring it in and they would work it in. THIS IS AN OBVIOUS LIE as in the prior call he said he did not know anything about it. Since I was not in the market for a car they did not want to make it convenient for me by making an appointment. The coupon was labeled customer appreciation ( I purchased my Altima there) - it should be renamed.

Proudwife_08

May 4, 2014

Samantha was fantastic!! She worked with us for hours and was honest, friendly, and understanding. This was mine and my husbands first vehicle purchase together, she explained the process step by step and told us everything that was going on, and worked with us very very patiently. This whole expirience was so much better then I thought it'd be! The only time we had any issue was in the finance office. The employee there made a few remarks that made us feel unappreciated there,and unwelcome. Thank you Samantha for our awesome experience, we are grateful!

admin on the road

Apr 28, 2014

I was very pleased with my experience purchasing a Nissan from Gray-Daniels. The staff was eager to help me find the features that I wanted and to show me others that I had not considered. They worked to get my payments to my monthly needs. I would recommend anyone to come and visit this dealership and test drive a Nissan. The Pathfinder I purchased has a wonderful ride and was a great purchase.

Tasha

Mar 24, 2014

He was patience and really assisted us find the best deal.

Bama Fan

Mar 17, 2014

Steve and the crew at Greay-Daniels were great to work with. A very positive buying experience.

"Mom71"

Mar 6, 2014

I had a wonderful Sales person, so therefore, my buying experience was the least stressful of any buying experience I have ever had. He was excellent.

LeahC14

Feb 6, 2014

Employees were very friendly and helpful. Our salesman contacted us several times after our purchase to make sure we were still happy with our purchase and to make sure we didn't have any questions.

Cosper90

Feb 4, 2014

Phillip was great and very helpful. He knew the car and took up a lot of time with mr. My over all experience was great. Everyone in the deal ship was friendly

Shelton14

Feb 3, 2014

Our best car buying experience ever! We were able to find the perfect car for our family! Great place to buy a car! Ask for Josh!

LaCaris Jones

Jan 23, 2014

By far the best experience I've had purchasing a vehicle. My salesman Josh went above and beyond in helping me find the best vehicle that best fit me. He was super friendly, patient, and knowledgeable about the vehicle I purchased. I would recommend when purchasing a vehicle go to Gray-Daniel Brandon for the best price and best customer service.

eaturner

Jan 21, 2014

Very helpful and friendly staff, let me spend time test driving vehicles to see what I wanted. Worked for several hours to get me financed. Addressed questions and concerns and fixed minor problems with car making noises. The entire staff from sales to business to service was very friendly. I will do business there again.

Fred Lipscomb

Jan 9, 2014

This was the best experience I've had in buying a car.Neeko Smith was awesome and knew what he was doing. Will definitely buy from him again.

jjames71

Dec 29, 2013

We had our 2 children ages 3 and 4 with us and this dealership was accomodating and well equipped to make shopping with children as easy as possible. There is a room for them to watch TV and play with toys as well as Jill gave us activity packs for each kid. We have bought several vehicles at dealerships from all across the east coast and Gray-Daniels Nissan was the most positive, easy experience we have encountered. We will definitely stop here first for our next vehicle purchase.

bettydstafford

Dec 18, 2013

Gray-Daniels has always been the friendliest dealership....from the moment you drive on site. Charles Aga is the BEST salesman. He does everything possible to put you in the car of your choice....without pressure.....just trying to find the right vehicle. The whole experience is a joy. This is my 2nd Nissan from Charles and surely will not be my last!

Asjia123

Oct 8, 2013

When I approached the car lot, I was received with a friendly face and a person who was ready to sell a car. Mr. Pittman was very professional, friendly, and eager to make my visit the best ever.

sixtykids

Sep 26, 2013

Steve New (Internet sales) was VERY friendly & helpful explaining much needed information about the Nissan Altima I was interested in purchasing! This was my first Nissan ever! Steve was VERY patient giving me as much time as I needed in driving & asking questions about the different Altimas. He NOT once tried to talk me in too purchasing something I didn't want! I would recommend Gray Daniels Nissan's Steve New when you're ready to purchase your NEW Nissan! I love mine! THANKS again Steve!

Cindyr0701

Aug 21, 2013

Joshua was very friendly and paid attention to what I was looking for in a vehicle. He went the extra step to obtain another vehicle from the North Jackson dealership so I could test drive it also. He was very knowledgeable on the features of the Nissan Rogue. He also came across as very sincere and helpful. Tyler assisted me on the day I picked up the vehicle, after the sale, and was also very friendly and accomodating.I would buy another vehicle from Joshua in the future. Excellent salesman.Thank you, and my daughter was ecstatic over her Nissan Rogue :)Sincerely,Cindy Ringler

rstrauser

Aug 10, 2013

I bought a 2011 Nissan Leaf. Since I live in Indiana, the entire agreement was done over the phone and email except the actual signing of paperwork. They overnighted paperwork to me and pre-arranged to have it overnighted back (at their expense), so all I had to do was sign, slap on the return label that was included in the paperwork, and drop it at UPS. This allowed me to use my own auto shipper that was scheduled to be in their area. The car was in perfect shape when received. No issues whatsoever. They were prompt, courteous, and the price was excellent.

ross5260

Aug 1, 2013

Arrived at at dealership to plan a future purchase. Manager and salesman were very informative. Glen George worked with me and helped me find a new car that fit my budget. Salesman and Manager were very friendly and helpful throughout my visit. The deal offered allowed me to purchase a new car now instead of waiting. Glen was very helpful after the sale and stayed late to do a walk through with my daughter when she arrived. it was a very positve experience with genuinely good people.

ahall1259

Jul 28, 2013

I would recommend Mr.Good as a salesperson to anybody. He was so friendly and wouldn't stop until he got me the car of my dreams ;)

4Torah

Jun 16, 2013

Richard Crook was very personable. He took the time to ask about my family and we even shared stories. He helped us get a Honda Acura for a great price. Donald took the time to explain the paperwork and potential warranties we could purchase. While waiting for the car to get detailed 2 days later, Richard spent time with us and my 2 girls, letting them play games on his smart phone. Thanks!

Mark3635

Jun 10, 2013

I went to Cannon Nissan before I went to Gray-Daniels, and I was extremely disappointed with their selection and customer service. Luckily, an angelic saleswoman by the name of Gayle at Gray-Daniels that was there to get me into a new Versa. She was uncannily friendly, and made my sale a breeze. I don't even live in Mississippi, but I can honestly say that I will be coming back to Gray-Daniels Nissan of Brandon in the future.

rbsdec60

Jun 1, 2013

Charles Aga was the first salesman to greet me on the Gray Daniels lot in Brandon. He treated me with respect and was very friendly. He allowed me to ask questions and he answered all of them. I couldn't be more pleased with my the purchase of my new Nissan Rogue. Everyone there was very professional! Charles Aga and the Gray Daniels team deserve the highest rating!

bryantdeborah1

May 24, 2013

Everything was great until we purchased a vehicle and then no one wanted to deal with anything. When asked for the GM's email address they told us Jim Gentry didn't want them to give out his contact info...I guess we know why.

Emery

May 22, 2013

My situation was difficult and awkward from the beginning. I can wanting to purchase a particular car on a Monday after noon. Confirmed I would buy the car Thursday afternoon after I returned home from business in Atlanta on Sunday. Came to the dealership first thing Monday and they had sold the car. When I called gerrick on Sunday to make sure it was there, he didnt know for sure. This was frustrating. Even though they sold my car, I hung around and was shown a few cars. The Nissan rouge, way out of my price range, was the car I found myself ina whirlwind signing papers on. When I asked to slow things down I was told "I really need you to sign for this car tonight". That made me leave immediately. They told me to take the car and decide in the morning. I brought it back and worked with someone different. josh Copes. He was amazing. He was patient, he listened, he understood my situation completely. I wasn't hassled nor hurried. I had even told him no to a car in my perfect price range and it ended up being the car I fell in love with. Thanks to Josh, I have a new car, in my price range, that I love. Your the best!

laurren_hayes

May 17, 2013

I was very pleased with the service and the sales man. He was very friendly and did not pressure me to do anything. He let me know every detail of what was going on and did not try to "trick" me into buying a car. And I love my new car! The notes are just what I wanted!

dbrown10

May 13, 2013

I really enjoyed working with the staff at Gray-Daniels Nissan in Brandon because they were very helpful, polite, knowledgeable, and friendly. I would recommend this dealership to any who are car shopping.

BeckyC

May 7, 2013

Sales person was very knowledgeable of the vehicles and responsive to my requests. He was not pushy. First written quote I was given was more than the internet quote I had been given, but they got that corrected pretty quickly. Overall very positive experience.

Cleblanc23

Mar 24, 2013

Handled business! No pressure & seemed to want us to be 100% happy!! Great guy who's main objective is to get you approved and on the road with want YOU want!

goodmanhd

Mar 20, 2013

The purchase of the Nissan Rogue was very pleasant. I did not feel pressured to purchase. Xavres explained all the features on the Rogue and Murano before test driving each model. I felt I received a fair price for my trade in. Donald took the time to expalin all the options for warranties. He explained each form that I had to sign in detail. Both Xavres and Donald were very professional and I would recommend Gray Daniels Nissan to anyone who is thinking of purchasing a car.

snrawilliams

Mar 7, 2013

My particular situation took a lot of patience on the part of the sales people at Gray Daniels. Garrick was so kind and accommodating at each and every visit that I made to Gray Daniels. He was polite and patient and very helpful. Everyone a the dealership introduced themselves, checked on me frequently and were genuinely kind. I ended up purchasing a 2013 Altima and I couldn't be happier!

vkilpatrick

Mar 7, 2013

I went to Gray Daniels Nissan Brandon looking for a used car. After speaking with Chris, it was determined that a new car was going to be a better choice. Chris and Garrick were very friendly to me and my husband and very patient with us while we decided what to do. They did not rush us in anyway, Garrick showed us numerous cars and let us drive each of them. Both of them never frowned or acted as if they did not want to help us at anytime during this process. After several hours, we found a car that we both liked but it was at another dealership, Chris called them and got it for us. This is the fourth vehicle that we have bought from them and when we buy another one, will go right back to them. They were great.

Becksar

Feb 21, 2013

Our interaction with Gray-Daniels Nissan Brandon began when we submitted a quote request online on a Thursday evening. We promptly received a response Friday morning from one of the internet sales representatives, Garrick Walker. The quote provided was a very competitive and after some further discussion we decided to set up a test drive Saturday morning. When my wife and I arrived, we were pleasantly greeted by Garrick and were given a quick tour of the vehicles we were interested in. After becoming more familiar with our needs, Garrick suggested some other vehicles we might be interested and the test driving began. He was very knowledgeable and made us feel comfortable during the whole process.After deciding which vehicle we wanted to purchase, we spent some time reviewing our financing options with one of the business managers, Donald Pettitt. Don provided a lot of information in a very concise and digestible format. We really appreciated his patience with us while we made some final decisions on our financing options. All in all, we had a great experience at Gray-Daniels Nissan Brandon and will shop there in the future!

lonablack

Feb 11, 2013

Gayle Boutwell was an awesome sales rep!! She was very knowledgable about the vehicle and was so easy to work with! I would DEFINITELY recommend her personnally to anyone!

Bsj1980

Feb 4, 2013

Awesome experience! Clint was the best sales person ever. Could not have asked for a better overall process. I was told every detail about the auto I was buying and treated great by everyone

Lizy490

Feb 3, 2013

I would recommend Gray Daniels Nissan and Clint any day. You will be well pleased with the service provide. I am giving Clint 5 stars for all categories .E York

latishanhull

Feb 2, 2013

I recently visited this dealership and this was my first car purchase. I was skeptical at first, being that I am a female and this was a new experience for me. I had a wonderful sales person. The entire staff worked together to get me exactly what I asked for. The salesperson was not over-bearing and allowed me to make a decision at my own pace. I had a been to Gray daniel's nissan before, and even though I did not make a purchase the first time, Garrick Walker, my sales person, still touched basis with me to see exactly what I wanted and made sure that the vehicle I purchased had the accomodations i was looking for. When I decided that the vehicle I purchased was the one for me, I was very satisfied. My first car purchasing experience was a very good one. The staff was very friendly and I did not have to wait through an exhausting process. I look forward to continuing business with Gray Daniel's Nissan.

cassandra.fulton.1

Jan 7, 2013

This is my third car to buy from Gray Daniel. Chris has always been very professional and helpful. I have never had a bad experience and that is why I return.

chuddles0109

Oct 12, 2012

The experience was great! This was my first time ever at this dealership, and yes I will recommend it to others and will return myself.

margie.whitten

Aug 20, 2012

Overall the experience was very pleasant, effecient and I will definitely be going back to Nissan. Richard, our salesman, was a great sport in helping pull off the surprise! The Juke was sparkling clean, a full tank of gas, there was not too much paperwork and not a lot of time spent in the financial manager's office doing the necessary stuff to wrap things up.Thank you Gray Daniels!Margie Whitten

TiffanyT2013

Aug 8, 2012

Tiffany was very helpful and nice. I received great service from Tiffany. I am very pleased with my purchase. Tiffany was very direct and ask me what did I want. I told her exactly what I wanted and the color. Don was also very nice and helpful. Overall my service was great.

joe.stringer

Jul 12, 2012

The best experience I've ever had buying a vehicle. Everyone was very friendly and courteous. I filled out all the financing information online. By the time I got to the dealership, my financing was approved and only had to sign a few papers. The only dissappointment was when the car was cleaned up for us, it looked like they just wiped down the inside of the car with a damp rag and didn't really clean anything. As far as the sales and financing persons, I couldn't ask for better. I will deffinitly buy another vehicle from Gray-Daniels Nissan Brandon when that time comes! Thanks for giving my family and me a great experience!

carol welles

Jul 2, 2012

Great people, great service. Worked with me to get a wonderful car. wonderful staff, and service. Made me feel right at ease, about my new car purchase. Wanna thank all. Thanks you.

lisamarie25

Jul 2, 2012

Mr. Good was very patient, caring and made sure that I received the best deal possible. He kept me informed and updated with everything that was going on. He went out of his way numerous times that day. He is an excellent salesmen. I'm very happy with my Sentra and I would recommend Xavres and Gray Daniels Nissan Brandon to anyone. A very friendly and courteous staff. I'm very happy. Keep up the good way Xavres!

Dennis McDonald

Jun 26, 2012

Very willing to welcome us with their sincere trustworthiness. We thoroughlyenjoyed every step of our buying experience. Not pushy or rude at all,very unlike some we experienced in our local search. Very well worth our 8 hour roundtrip drive to this dealership. Glad we tried the internet to find thisdealership.

Vdavis

Jun 23, 2012

My visit to your dealership was my fist stop to begin my journey of purchasing a new new vehicles; i didn't plan on driving away in a new vehicle that day. Mr. Anderson was very pleasant and paid atention to what I perferred in a vehicle. He didn't try to peak my interest in a more expensive vehicle with more bells and whistles. I have driven my Altima for 2 weeks now and like the way it drives. I missed the fact that the one I picked does not have fogg lights; realized it about a week later, hopefully I can have them added at a later date. Nevertheless, today I still feel that I picked the right car for me.

afalcon08

Apr 29, 2012

I am a returning customer of Gray Daniels Nissan. I had a good experience before and this time was no exception. I felt that Steve New was a really nice guy and helped me get a great deal. I was a little disappointed with the financial side of things. I felt pressured to get the extended warranty and I wasn't given a competitive apr. I found a much better rate through my personal bank which is somewhat unusual. I have always found the dealerships to have a better rate than the banks in this highly competitive market. But I am completely satisfied with my purchase and would buy from Gray Daniels again.

tammy0610

Apr 20, 2012

I would highly recomened this sale prerson ,he went to the extreme,to make sure I was satisified with my purchase. I am very pleased with the truck I purchased,runs great,I have no complaints,I would recmmened that everyone come to this dealership.

Sbradford77

Apr 12, 2012

This was by far the best experience I have had with a dealership. From the beginning to the end the whole process was smooth and uncomplicated. My salesperson was friendly and knowledgeable of the vehicles I looked at and never pressured me to make a choice. The whole staff, sales, finance, service department, they were all courteous and friendly. I will definitely be going back in the future!

RTCal

Mar 28, 2012

I was welcomed and assisted to find Steve when I arrived at the dealership. Steve was very friendly throughout the process. I also found the finance emplyee to be friendly although I did not finance the vehicle. I drove about 90 miles to purchase the vehicle and will return for future purchases based on my experience.

vmoore11

Feb 9, 2012

I HAD A GREAT EXPERIENCE WITH THE SALES MAN AND EVERYONE WHO HELPED ME GET INTO THE NEW CAR AND I APPRECIATE THE SERVICE THAT I RECEIVED FROM RICKY EXPECIALLY.

gss456

Jan 12, 2012

Dealing with Steve was the best experience I've ever had at a car dealership. I would highly recommend my friends and family to deal with Steve New at Gray Daniels Nissan.

gmitch08

Jan 9, 2012

Went over backwards to help with our needs and to make sure they were met, even stayed after hours for us. Just a great team of people to work with and were very very nice, no pressure just a very easy transaction. Would go back when I need another car. Thanks to all of them for their great work. Thanks.......

mtracy

Dec 5, 2011

When Shun met us at the door we just knew we were going to be in good hands. She was very helpful with giving us a complete tour of my NEW NISSAN FRONTIER. You can't get that kind of service from just any salesman. SHUN really knows her stuff about the vehicles. We did not have any questions once we were through with test drive. Then we were taken care of by Dale Martin with coming to an agreed price on the vehicle. With me being a new customer and first time buying from Nissan, Shun and Dale held my hand while walking me through the process. Once we got to Finance with Bryan Davis we could only expect exactly what we got. GOOD SERVICE. Byran was a pleasure to work with as he explained everything in detail so I could completely understand what I needed to know. THANK YOU GUYS!!!!!!!!!

Bill Grissett

Nov 12, 2011

I had originally intended to purchase this vehicle from another Nissan dealer but was blown off by them. This upset my wife so through the internet she contacted Gray Daniels Brandon and we were connected with Kay. She went the extra 3 miles for me as I work and so does my wife we could not take off to work a deal on a car so she did it through email. When it was all done we went to the lot the deal was not quite right but I will have to say that was my fault Kay did it the way I told her. Talked to Kay and another manager and boy did they do me right. Go see Kay she never slows down to take care of her customers and does a wonderful job at even when you make mistakes like I did.

nancy rutland

Nov 2, 2011

Not finished in 10 days instead of the 2 promised; It's still not fixed. I've been not talked to nicely plus I was called a liar by used sales manager.

homecarrn

Sep 20, 2011

The only complaint I have about this dealership was the financial manager. He never introduced himself to me and was very rude. It was quite obvious he was not happy with the situation as we obtain financing through the credit union.Anyone in customer service knows you always introduce yourself period.

stanstyle

Aug 14, 2011

Very good customer service. The sales person was more than supportive and seemed very genuinly concern in giving me the best deal possible. The was not any pressure on the selection of the vehicle. I would not buy a car from another dealership.

Teresa Lingle

Aug 11, 2011

Mr. Roy was very patience with us. I had to take my son with me to look at the new car. He acted like the child did not bother him. He was kind to the both of us even with a rough little boy. My hat goes off to Mr. Roy. Even when we went to pick up the car. Everytime he walked by us my son would speak to Mr. Roy. Mr.Roy would stop and speak to my son even if he had someone with him. After the sale he did not throw us to the curb.

senthilsanjay

Jul 4, 2011

Our salesman Mr. Marcell Morris was good. He was friendly, not too pushy, and helpful. But one of the manager (big african american guy - can't remember his name) was rude. He doesn't know the meaning of "customer". He must be sent for immediate customer support training, otherwise this dealership will loose some customers because of him. One more bad thing about this dealership is 50% of our time was spent on waiting. The only reason I bought vehicle from this dealership is because of the salesman and we had VPP discount. But considering their sister dealer Gray Daniels - Toyota, this dealership has lots of way to improve in achieving customer satisfaction.

Benhiles

Jun 27, 2011

They did not work with me over the price they did not put gas in it they didn't clean it very well at all

nikkibfree1

Jun 24, 2011

My sales person, Veretica Young, did an excellent job. She was very knowledgeable and really took the time to show me each and every feature of any vehicle I wanted to look at. She listened to what I wanted and to what my overall goal was and she deliverd. She made me feel very comfortable while at the same time really selling the product. I told her she could probably sell ice to an eskimo because she knew what she was talking about. She even delivered my care to me herself and I was not expecting that at all. I would recommend her to just about everyone! Great job !!!

Abutts

Jun 13, 2011

Gray-Daniels Nissan in Brandon has some of the most friendly, honest, and helpful group of people. We have drove around to several dealerships and have always ran when the sales person arrived at our car. When the sales person approached us she was very honest and helpful. She listened to what I was looking for rather than try to put me in just any vehicle and pressure me to buy. We had our 5yr old Son with us which normally would have been very difficult to car shop in 100 degree weather! She offered to let me test drive and she ran inside grabbed the keys and pulled the car up cooled off before my family got inside! The entire staff was very friendly and helpful! We have shopped at quite a few places and overall this store was the best! In fact we plan to buy another vehicle from there within the next year!

jsugrad05

Jun 13, 2011

I love how knowledgable the reprersentative was about every car on the lot. My husband and I came in to get something affordable but also durable that would last and he suggested the perfect vehicle for us. I love the atmosphere and the niceness of all the workers that day. It was a very hot day and they offered us water that was very good and cold by the way but overall I would recommend family and friends to this dealership.

deray28

Jun 6, 2011

Was a great experience for me. They really help me find what I was looking for. If I had to do it again I would. They were really nice n helpful. Everybidy was really nice.