Used Cars for Sale at Green Nissan in Springfield, IL

ronpo

Mar 27, 2015

Service representatives were very pleasant to work with, and the service was very prompt. It was actually an enjoyable experience. The complimentary car-wash topped it off nicely.

Jessica

Mar 24, 2015

They got me in an out in no time at all. They took the time and looked at some things I asked them too. Then told me I didn't need to have the tires rotated and that there was nothing wrong with my rear breaks. I was happy to know that they were honest and didn't request that I have work on the car done that didn't need to be.

dean

Mar 8, 2015

Great to have someone that cares about their job and my car. Looking forward to seeing my salesman Justin Adkins and my service lady Carlene Harvey again.

skybenn

Feb 19, 2015

Atmosphere was nice and ray and keith were very professional had a spent a lot of time with them guys to make sure I was getting the right vehicle Green Family I will be back and I will be sending customers to you guys.

Lyol Edwards

Feb 18, 2015

I am 20 years old, bought my first car from Green Nissan on January 2, 2015. The brakes were making a noise when I test drove the Nissan Altima. The salesman said that nothing was wrong. To this day, the breaks make a loud noise when I stop at stop signs or stop lights. Also, Green did not get my plates transferred with the Secretary of State, and I was put in the back of a cop car for having illegal plates on my new car. Green proceeded to not take the blame. Now, I paid my first car payment, and the remaining balance left to pay on the vehicle was way more than I expected. I looked at the bill of sale, and Green had added on fees that I was not aware of. All in all, I would never recommend this dealership to any person in the future and am doing what I can to return the vehicle and get a new car from somewhere else. Management is rude, and does not help the customer out in any way. They are very arrogant, which should not be a quality of a car dealership.

Leslie

Feb 2, 2015

I worked with Chance Holder at Green Nissan - he was patient, helpful, and knowledgeable about questions I had regarding purchasing a Murano. In addition to Chance, I spoke with Dale and the finance department and found them to be extremely helpful as well.

LynMG

Jan 31, 2015

Green Nissan has always been & continues to be the best vehicle service center in central Illinois. The staff, from the check-in personnel to the mechanics, are professional, knowledgeable & friendly. I know my vehicles are in the best hands possible when it comes to being taken care of. My thanks to all of Green Nissan personnel!

cabl1

Jan 29, 2015

POPPED IN TO GREEN NISSAN WITHOUT AN APPOINTMENT FOR AN OIL CHANGE AND TIRE ROTATION. I WAS TAKEN CARE OF, AND WAS IN AND OUT IN APPROXIMATELY 30 MINUTES - THIS INCLUDED A CAR WASH AND VACUUMING.

sami

Jan 24, 2015

Everything was done quickly and done well. Everyone was polite and the tech was great plus I got a free car wash. Great place to go!

ford

Jan 23, 2015

If you need anything, I recommend Randy Cole! I knew exactly what I wanted, and what I would pay. He got me there. Happy customer, and would go back in the future! :)

linda

Jan 19, 2015

As I get older I find making a major purchase stressful. The staff at Green Nissan made it so much less stressful. From sales to service to general manager to business manager, all employees were extremely helpful and friendsly

Brewer

Jan 17, 2015

We always have our vehicles serviced where they were purchased. Never have any issues. Service is always fast and efficient. Staff are always to work with.

MDodd

Jan 17, 2015

The service was great when I took my Titan to the dealership for an oil change. The intake was prompt and friendly. The service advisor John, explained what was done, and explained in detail what would need to be done in the near future based upon the inspection done with the oil change. The invoice is detailed and also includes the cost of the needed repairs that have not been done yet.

Victoria

Jan 17, 2015

The service/repair department staff are always so friendly and informative. As busy as they were, they took the time to offer superior assistance! And in less than 30 minutes, I walked out to my clean car. Always a treat! I love my Juke! And Duane Anderson for finding it for me!

moaesisback2

Dec 31, 2014

Traded in 2012 Nissan Sentra for a bigger car. Chance Holder convinced my girl to get the Altima when she did not like the car at all, but he knew his stuff and he sold her on the safty features and gas milage and now she loves her new car!

jenspearie

Dec 19, 2014

Oil was changed in very little time. It was quick and efficient. We like to get our oil changed at Nissan because they always do a nice job and even clean the inside of the car.

Cheryl

Dec 18, 2014

I came into Green Nissan to have my oil changed and have my brakes checked. I was very pleased that they would honor a competitors coupon for the oil change.. But I was told that my brakes are fine, and my 2013 Nissan Altima only has a little over 20,000 miles on it, and they are still squeaking... I do have a very ANNOYING rattle in the back right of the car, but they didn't have time to check that out, so I have to make an appointment and bring it back to the dealership.. I'm hoping that because I had my tires rotated also, maybe it will help the squeaking of the brakes.. I will give it a little time..

emorne

Dec 9, 2014

Requested an oil change on my 2012 Frontier. While at the dealer's service location, it was recommended that I have the power steering fluid changed. The vehicle was a good many miles past the recommended miles for this service, this I was aware of because as I had delayed the service the previous oil change that had been performed. The advantage to staying with a qualified and good servicing dealer is that they will remind you of such recommended service that your vehicle is in need of without applying any pressure to have it done. This I appreciate.I was very well satisfied with the service that was performed. My experience with Green Nissan service has in the past and to date been excellent.

SBJ84

Nov 30, 2014

Our son was home for Thanksgiving. He said he had little control over his car in the snow. We checked his tires: bald as racing slicks. He needed a complete set of tires.I called Friday AM & spoke with Greg. The dealership had only one tire in stock. He called other Green dealers, got a complete set and we had the tires replaced by that afternoon.Excellent service!Thanks

ilovetv4818

Nov 21, 2014

Duane Anderson has been my salesman since 2003, I found him easy to work with. He is an asset to your company. Sincerely, Joe Caruso

Beth1255

Nov 9, 2014

It was a very good experience except for the waiting area. Very dirty and stained sofas, no magazines and loud children's show on the tv.

strocher47

Nov 8, 2014

THIS IS THE 3RD ALTIMA THAT I HAVE PURCHASED. KEITH FISHER HAS SOLD ME THE LAST 2 AND BELIEVE ME HE IS AN ASSET TO YOUR ORGANIZATION.

marcv.logue

Nov 3, 2014

i love my new sentra grate car with all it has on it for a small car really has lots of room gets good mpg over a grate car looks awesome on the in side like to see turbo model but it is still fun ti drive

melman87

Sep 29, 2014

This was probably the best experience I have had shopping for a new truck! They worked with us to get the deal I wanted, and at times, seemed like they were worried more about getting me into a new truck than making money on the transaction. I would highly recommend visiting this dealership if you're looking for a new vehicle.

Chrislong7

Sep 27, 2014

Green Nissan was friendly and helpful. They found the car we wanted and created a reasonable deal for us. We will be returning for a second car in the near future...

bethanyerwin

Sep 12, 2014

My husband and I went to look at new trucks for him at Green. Justin immediately started helping us find some to look at that might fit our budget. He sat down and worked out numbers with us and never rushed us into buying anything that we were not sure about. After looking at our budget and going back and forth with Justin, he helped us purchase a new car for myself and a used car for my husband that would best fit our budget. He very thoroughly went over everything with me in my new vehicle before I drove it off the lot and he even helped me get my phone hooked up to my blue tooth. Justin was very personable and was always willing to help in any way. He went above and beyond his job to help us out. He even stayed late many evenings to help us! We were very happy with the service at Green Nissan and would recommend them to any of our close family and friends. Thank you for everything you have done for us!

cascott08

Sep 12, 2014

Great friendly staff. Super fast service. I will recommend everyone to come and purchase their next vehicle from Green Nissan! Thank you all very much!

monies5

Sep 11, 2014

Everyone is always friendly and says "hello". I always receive good service and it is always explained to me what is needed. I am never pressured to get services I do not need. Love the waiting room with drinks and snacks, although you should have diet coke instead of diet pepsi. Especially love the popcorn. I always recommend you to everyone I know. We've been to other services, you have the best. :)

diana.griffitts

Aug 21, 2014

Green Nissan has an excellent service department. They have taken good care of my Nissan Sentra since I bought it in 2007. They are very accomodating and explain what needs to be done to my car before they do it. I would highly reccomend Green Nissan to everyone.

karen.mitts.9

Aug 6, 2014

The folks at Green Nissan are very friendly and great to work with. The service has always been fantastic. I am on my 3rd Nissan and my nextThey are car will be a Nissan. I always recommend to my friends that they go there first.

MiguelT0

Jul 17, 2014

I traded my car below book value... Bought a Nissan Juke I was sold as an AWD Vehical. It was not.. Half way back to great falls I pulled over to looked for awd.. This did not have it. I was Pissed. I contacted Jamie the manager at the time.. He told me well its your problem drive back down here n pay more for an awd that his salesman said I was getting........ Jamie as a manager was a joke.. Never seen a manager not give a customer the owners phone number so I could go above him. HE WAS TERRIBLE.. His salesman asked me to be nice on my review of their sales when Nissan sent me a review... I was honest this place is joke....MIKE

vnordin

Jun 26, 2014

Randy and Keith were great to work with. They kept working until they made it happen for me. Brand new Nissan Rogue! Thank you guys!

Tandoorii

Jun 19, 2014

If it was bad coffee, I could skip it and bring my own. But one could never say that about the service or the friendly staff at the service counter. I appreciate how much they want to keep my cars in top shape and I can rely on them giving me the best advice all the time. And they have good coffee!

klewis1

Jun 14, 2014

It's always a pleasure - even though it might normally be a stressful situation - to get service at Green Nissan. They are always very friendly, knowledgeable and honest (if there ever is a problem). Thanks

dshanle

Jun 11, 2014

I was very pleased with my service visit to Green Nissan. Todd was very friendly and informative and the service department was very prompt in taking care of my car. I was not there very long at all.

bake1

May 28, 2014

Duane Anderson was very professional and was very patient. Duane had a great deal of knowledge about the car that we purchased and was able to translate that over to us. We have purchased 5 cars from Duane and look forward to future transactions.I have no problems at all recommending Green Nissan and Duane Anderson to anyone.

DoubleDArtistry

May 15, 2014

Took my 2012 Toyota Camry in for her oil changed and inspection and the service was what I expect from a great dealership.Awesome job.

johnsoj

May 3, 2014

Efficient friendly service. Waiting room was comfortable, and I received a complimentary car wash after my service was complete. Always have had a good experience at this location.

mcairy

May 2, 2014

Went in for an oil change came out with a new car. It was great everyone was nice. I would have picked a different salesman if I new I was going to buy a car that day, but he was nice just not the guy I would have done business with if I knew I was going to buy.

DoubleDArtistry

Apr 29, 2014

I had probably the best overall experience ever in purchasing a new car. My sales guy josh, and Linda were outstanding. Love my Toyota. Thanks.

Smking10

Apr 26, 2014

Excellent a++++++++ highly recommend this group of people for the best car buying expreriance. Very clean communication with salesman and fiance . Staff on hands to help with all your needs , and the playroom great idea

egleone6

Apr 23, 2014

Quick fast and free.. Was able to get in for an oil change in less than an hour and had popcorn and soda as we waited.

outmy

Apr 19, 2014

Green took over and done away with express oil change what a mistake. the dealership is like a use car place. they have to work on all the junk used cars they don't have time for new car service like oil changes. You have to make an appointment and who knows how long it will take when you arrive at you appointment. I will never buy from Green family stores. Tod Green is too rich and don't care.

teribar

Apr 16, 2014

I always take my 2009 Nissan Altima to the dealership to get my oil changed. The price seems to be the same as other places to which I would take my other cars. The only thing that is upsetting is the simple fact that every time I take my car in for an oil change there are other things that need to be done...power steering flush, brake fluid flush, the air filter needing to be changed every other oil change. Yes, I want to ensure that my car's engine will last a long time, but to have something be recommended every time I go for an oil change is ridiculous.

julzz82

Apr 15, 2014

I went to Green Nissan looking for a bigger vehicle (due to a growing family) and a cheaper payment. Jay Skube was great. He worked very hard at getting me in the vehicle I wanted at a price I could afford. He was also very accommodating to all my requests with the vehicle, but also brought me back to reality when needed :-) He was very knowledgeable about the vehicle and answered all of my questions without difficulty. When I picked up my vehicle, it was freshly washed, waxed, had a bow on it and balloons inside of it. Jay really knows how to make a customer happy and feel special! Which, in turn, is why I will refer anyone looking to purchase a vehicle to Jay. And I will also be a returning customer.

phyllisplasters

Apr 12, 2014

I had a dragging sound . Problem found was a heat shield above the muffler. did not have appointment, but was cared for very very promptly. there is a problem. I have filled in the space many times and you keep asking for it once more.

ddaug

Mar 31, 2014

We arrived at the dealership on Saturday at around 2:30 and did not leave with our new Pathfinder until 8:30 that night, which was well after closing. Everyone worked really hard to answer all of our questions, help us understand the differences between the different models and hybrid vs non hybrid, etc. We test drove just about every new model on the lot as well as used models. The salesman, Ray, that we worked with was very patient with us! If he wasn't completely sure about one of our questions, he referred to the sales manager, Dale. Dale was instrumental in helping us decide if it would be beneficial for us to go with a hybrid vehicle. We really appreciated everyone's help and dedication in staying late to get us in our new vehicle, which we love by the way!

ldg1263

Mar 29, 2014

I had a great experience at Green Nissan. Everyone was very courteous and made me feel like they wanted my business. Daniel was very detailed in showing me all about the car and he even hooked up my blue tooth connection! The finance dept was friendly and thorough as well. I would recommend this dealership to my friends and family!

Klindley

Mar 20, 2014

Love my new car. Josh went above and beyond, before, during and after the sale! Highly recommend Josh Rash at Green Nissan in Springfield, Il.

marvinw43

Mar 17, 2014

My ratings are based on my total experience in purchasing my new 2014 Rogue. Every individual I came in contact with either spoke to me and/or ask me if they could be of assistance. I spent a great deal of time at the dealership and I was impressed with the sales staff. There was no pressure in my purchase and since I wanted a gun metal grey color Justin and Dennis searched extensively for a grey Rogue which impressed me. Justin was very customer oriented and went out of his way to make sure the sales experience was 'laid back'. I wouild highly recommend this dealership to any one looking to purchase a new Nissan.

Nina520

Mar 16, 2014

I called early in the morning (Saturday, 8:15 am) to determine the service dept. schedule and spoke with Josh, who was polite & friendly and is always helpful. Having determined that the schedule was okay for late morning, I stopped by for service at around 11:00 am. Josh checked me in; confirmed the work I wanted done and accepted my service coupon. Everything was completed in an hour, and the service area remained constant with customers during the time that I was there. Busy day, but I was pleasantly surprised when I was called to take care of the bill at noon. My car was just coming out of the car wash.Timing and service were great!

LynMG

Feb 13, 2014

As always, the Service Department personnel are friendly, do a great job & in a timely fashion. It is a pleasure to deal with such a great group of people.

drandom87

Feb 12, 2014

We really enjoyed our purchasing experience with our salesman, Chance. We were able to communicate what we wanted, what we needed and what we could compromise without feeling like we were pushed into something. Very good salesman. We will definitely be back in the future.

debgoetz

Feb 6, 2014

Dennis Kabbes and Josh Rath went out of their way to make our buying experience such an easy and friendly experience! Their communication and followup was rapid and exemplary. I made a phone call telling what type of car that I was interested and the cars were waiting for me at the door. So easy! I won't hesitate to go back again and again! Thanks to both of you!

labornurse

Jan 25, 2014

My experience at Green Nissan was OUTSTANDING and beyond comparison with other dealerships. This is my first Nissan purchase. Everyone that I dealt with, to initially search for a new vehicle and consider purchasing, was warm and friendly. Never once did I feel pressured to purchase a vehicle or make a decision that I was not comfortable making. John Hastings is a true gentleman. He is kind and very easy to talk with. He allowed me to make an informed and thought out decision to purchase my Nissan and not just act on instinct and emotions. That is top notch in my book. I have already recommended Nissan and John to my friends and family who may be thinking of buying a new or used vehicle in the near future.

rmc2010

Jan 22, 2014

Battery installed in October 2012 crashed. After explaining the reason for not jump starting the vehicle arrangements were made for towing to the service center (at no charge). Battery was replaced promptly. During the analysis it was noted that the drive belt was stretched; since I drive many highway miles I was pleased to be alerted to the potential problem a broken belt can cause.

Cgers0077

Jan 12, 2014

We hit a few bumps in the road but overall very well. Any problems were corrected and the staff was very friendly and attentive. The variety of cars I was shown was very good and I was impressed with the cleanliness of the vehicles because I didn't see that at other dealerships. I am very satisfied with my purchase

Ebarrows

Dec 28, 2013

My experience with Green Nissan was perfect. I walked in with a goal in mind and Josh did everything to accomplish my goal! He is an excellent asset to the dealership.

Trott1

Nov 24, 2013

Fast and friendly. Know my car and get me in and out quickly. Have issues with Airbag and continue to look into correcting issue. Just haven't come up with solution yet.

ksarsha

Nov 1, 2013

Carly was excellent, always thinking of the customer first. The detailing was superb. An overall great experience. I wish you sold Infinities, I might consider being another one in the future.

lucjakmom1

Oct 30, 2013

When I called to get more information on the car, I got excellent customer service! The dealer called twice to confirm that I was coming in and had the car ready for me when I arrived.

Mary

Oct 28, 2013

I met Duane in 2005 when I went to trade in my current Nissan for a new Nissan. I have purchased 3 vehicles from Duane since then and the experience has always been fun and wonderful! Before and after the sale. He always has a big smile and answers all my questions and takes care of any problems that I have. I would recommend Duane to any of my friends or anyone who might ask about Nissan.

jormar2

Oct 20, 2013

The service department is very friendly and they know us by name. They have always taken care of any service we need and Gregg is especially great at explaining what needs to be done and if it can possibly wait. He will always make sure the work done is as painless to our pocket book as much as possible. The whole service department works to make the customer as informed and comfortable as possible. They are greatly appreciated.

BAB2013w

Oct 17, 2013

I purchased a used (2012) Ford Escape in mid-October, 2013. Since I was planning to buy a used automobile, I had a short list of brands whose models I was willing to consider. (Others were mid-size SUVs from Dodge, Honda, Jeep, Subaru and Toyota.) Because there were several SUVs on display at the front of its lot, Green Nissan was the first dealership I visited. The car I bought was the second vehicle I test drove with Mr. Campbell. I was impressed by his directions to follow a circuit of streets and highway segments that provided experience with most types of driving. Although the Ford was about three thousand dollars more than I had originally budgeted for a new car, it was exactly the vehicle I wanted. I added to my down payment offer from a planned reserve. (I did not a have a vehicle to trade.) I was pleased with Mr. Campbell's tour of the dealership after we concluded the sale. In the preceding questions, I have not rated "Quality of Work" because no service my new Escape has been necessary.I was disappointed at having to pay for both the remaining Ford factory warranty on the Escape and a new Nissan warranty which overlaps it. Mr. Helm's explanation of those agreements was, however, perfectly understandable. I know that service agreements---like many other contracts---cannot practically be written for odd numbers of months or years. In general, my buying experience at Green Nissan was pleasant and I am most pleased with the car I bought there. I will recommend the Green Nissan store to friends and neighbors.

jbryan1952

Oct 6, 2013

The service was great as was the friendliness of the service clerk that helped us. Carly did a great job and it was a pleasure to visit your dealership.

snackdar

Aug 27, 2013

The advertised price of the car I wanted was at Green Nissan. I live in St.Louis which is a 2 hour drive so I didn't want to drive there and not buy it. I spoke with salesman, Antwan, who was very friendly but useless beyond being personable. They hustled some nonsensical "martinized" scratch protection fakery on the bill for $200. They mutilated the license plate removing it from my trade-in and smashed it up putting it on the car I bought. After the sale it took 3 months to get the title from them, they reimbursed me for the late fees of not registering the car on time because of the delay. It was a huge hassle. Ever since then I've been getting mail solicitations from them. I have always bought used cars from private sellers because I hate the entire dealership process. This would be my first and LAST time buying a car through a dealership.

Sally K

May 6, 2013

I bought a 2012 Xterra in March of 2013 as my "vintage" car needed more repairs that it was worth. I was at a total loss as I had no idea what I would even want to purchase. A couple of my friends recommded Duane Anderson at Green Nissan as their experiences with him had been great. So I did my research and decided that an Xterra would be the perfect ride for me as it is about the only true SUV (in my eyes) on the market. I emailed Duane and we emailed back and forth a few times and I instantly felt at ease with him so I made an appointment to come in to discuss. He was able to locate an Xterra in Michigan so we ordered it and I haven't been sorry since I bought it! This all happen in about 10 days which was amazing since I needed to replace my old SUV. Duane is so easy to talk with plus get a hold of. I have not had any problems with my Xterra since I have had it plus we had a huge snow storm so I was able to get around since I know have 4 wheel drive and I am so glad that I do have it. The whole team at Green was so friendly and congratulatory when I picked up the car too. Scott in financing was great too - explained everything in perfect detail. I will definetly recommend Duane and the rest of the Green Nissan team to any of my friends who are in need of a new/used car.

Dennis cap man

Apr 5, 2013

This was a great experience. Matt Hargrove did everything we asked and more.

Bob & Lynn Harbison

Apr 2, 2013

Matthew Hargrove was great!! Thanks, Matthew for making our truck shopping experience a breese.

David and Barbara Gross

Apr 1, 2013

My husband David and I traded in our teenager's 2001 Alero last week for a 2013 Nissan Altima. We had a very pleasant experience with Matthew Hargrove. We found what we wanted and were able to negotiate the price easily. He was very helpful and explained every detail about the car. He was not pushy but more informative. We really like the finance manage Scott too. He was very thorough at his job too.. He made all the paperwork go smoothly. Green Nissan has two good employees with Mat and Scott. Thank you for making our experience an enjoyable one. David and Barbara Gross

Jim C.

Mar 30, 2013

The salesmen and staff were extremely accomodating, and not pushy. Upon return visits for additional purchases, and free car washes was greeted curteously. An overall great experience.

LisaH

Mar 30, 2013

I recently bought a car from Green. I was pleased with the salesperson - Matthew Hargrove. He was helpful at every step of the way. He assisted in getting the best interest rate, going through different banks and providing my best payment options. I believe Matthew really cared, which is unexpected in the car industry. I will go back to buy my next car from him.

Bob & Lynn Harbison

Mar 28, 2013

My husband, Bob was looking for a smaller used truck, he had seen one at Green Nissan, so we stopped by to see the one he had seen earlier in the week. We were met by Matthew Hargrove, with a great handshake and smile! I have to admit car salesmen are not one of my favorite people, because most of the time they really do not care about what you want, but just want to sell you a vehicle. But Matt changed my mind. The check engine light needed to be corrected and Matt went to bat for us and was able to get this taken care of. On Wednesday we were finally able to pickup the truck, again Matt met us with a handshake and a smile. Matt Hargrove you are one of a kind! What a great person you are! And we hope Green Nissan knows just how lucky they are to have as employee! One more comment, your finance person, Dave was great! Sure hope Green Nissan knows just how lucky they are to have you also!

Courtney Spielman

Mar 22, 2013

We needed a new car and didnt really know where to start. A friend recently purchased a new car at Green Nissan so we decided to start there- and we ended there! I had an idea of what I wanted- the Nissan Juke! MATTHEW HARGROVE helped us get what we wanted and was so helpful. We have had it since 03.16.13 and LOVE it! Thank you Matt for all of your help and when we need another new car we will be back to see you!

Billie Strickland

Mar 20, 2013

Went in looking for a small truck BOB took me out to show me the 2012 nissan frontier. We went on a test drive and stopped for lunch. The ride was better than expected. Told him i was in a hurry to get home and he had me in and out was very helpful setting the truck up with all my new buttons ive been in twice and ask new questions and he has answed all my questions so i could understand how to get the most out of my new truck.

BWP

Mar 17, 2013

03/16/2013 Purchase. 03/18/2013 Soon to take Delivery of Frontier. This Saturday the 16th my purchase was smooth with no pressures. Made comfortable in sales area. Offers of refreshment and snack were made. Have yet to use customer service or acess repair quality. On delivery of the Frontier it takes a 550 mile trip that day to TN. A review of Greens product and or it's repair facilities will have to be at a later date. So...I am actually giving Matthew Hargrove my Sales Consultant and his Green associates who worked on this sale...the rating of 5 Stars.

Jaime Knappenburger

Mar 10, 2013

I want to express that I am sorry that our regular Salesman, Bob Tolley was out of the office on Thursday, one because he is an excellent salesman, but secondly, I got to experience what probably was one of the best experiences ever buying a car in my life; no joke! My great experience started when I was introduced to Duane Anderson, whom I will always remember as the man whose cell phone was the same size as my 9 3/4 by 7 1/2 spiral notebook; although I couldn't see it, I am certain his heart had to be the same size, because Duane wais so kind and full of laughter, definitely not someone you would imagine as a salesman of cars! So please, when you visit Green Nissan, See Duane Anderson, and understand why all these great reviews are being posted. When you purchase your car, make sure you get a chance to sit down with Scott Seybold, He really is one polished guy. If anyone misses anything in your vehicle purchase, Scott will make sure you are taken care of. We are second time Nissan car buying customers from Green, but have been lifetime, Green customers!

3rd Maxima

Mar 4, 2013

We purchased a new Nissan Maxima from Green Nissan and couldn't have been more pleased. After reading several reviews on the dealership and sales staff, we requested to deal with Duane Anderson. It was easy to understand why so many other satisfied customers raved about Duane. He was the best! Duane was extremely customer focused and very knowledgable. He has worked for the dealership for 12 years and has built a loyal customer base. Duane treated us with respect during the entire transaction and made the process fun! That is the way it should be. I would highly recommend purchasing a vehicle from Duane Andership at Green Nissan.

MKuntz

Mar 4, 2013

I needed a new vehicle for my wife and the clear answer was DUANE ANDERSON at Green Nissan. He was very understanding of my very specific needs and had a smile the entire time. I bought my second vehicle from him (which was used) and he offered out of nowhere to fix all of the scratches that the previous owner caused. Awesome experience. Go see Duane Anderson when you need to buy a car.

New in town

Mar 4, 2013

I was new in town and looking for a new car and after talking to some co-workers they recommended Green Nissan and ask for Justin Atkins for my sales needs, the enthusiasm Justin displayed and knowledge of the vehicles goes unmatched he made the process very comfortable, I would recommend this dealership to anyone looking for a new or used car.

KelliB

Feb 28, 2013

Customer service by salesman Justin Adkins has been incredible. He goes out of his way to provide prompt, courteous, and helpful information. I was recently in for a service appointment and during that time Justin provided me with the information I had been searching for on my car. I'll definitely be back to buy my next car from Green Nissan.

Nicole

Feb 28, 2013

Having been to many Nissan dealerships, green Nissan has been by far the best one yet. Justin Adkins helped me out when I moved to IL to get all of my car situations in order. He's very knowledgable on all of nissans vehicles and knows how stressful buying Or leasing a car is... He made it very simple and Comfortable. I recommend him as well as green Nissan to everyone I know looking for a great car with a wonderful salesman !

J. Stadler

Feb 26, 2013

Bought a new Altima. The whole experience was smooth, painless and Justin Adkins (salesman) was exceptional. He went above and beyond to make our experience a great one. We will be back!!

JimA

Feb 26, 2013

The salesman, Justin Adkins went out of his way to accomodate my needs while purchasing a new vehicle. His knowledge of the vehicle, and terms associated with financing was spoton. I tell everyone to go see Justin if they are looking to purchase a vehicle.

KT*86

Feb 26, 2013

I recently went in to the Green Nissan Dealership here in Springfield, IL. There i met Justin Adkins, salesman, who was showing me upgrades on my Nissan Rogue. He did a great job showing me all the newer models with specifications that i requested. The process was simple, fun and positive. I walked out that afternoon with my new 2012 Nissan Rogue. I have had no issues when coming in to have my vehicle serviced quickly and effective. Thank Justin! See yah on the next oil change.

shanes

Feb 26, 2013

The buying process was easy, I was well informed by the salesman as he kept me informed at a high level of each step we were taking to purchase my first car from this facility. I will be back

BL

Feb 18, 2013

I bought my last car five years ago from Duane Anderson and he was such a pleasure to deal with that when it was time to buy a new car he was the first person I went to see. I work quite a distance from where I live and travel approximately a couple hundred miles a day in my vehicle. After five years I have put over 230,000 miles(~ 46,000 per year) on that vehicle and it is still good shape. I highly recommend a Nissan Altima if you travel a lot. I walked in exactly 5 years to the day that I bought the last one from him and when I walked in Duane Anderson still just a pleasure to deal with. He not only remembered me but he remembered that I had a long commute. His first words when I walked in were, here comes the legend! Then he asked how many miles I had on my Altima. I told him and we laughed. I told him want I wanted because I still needed the durability that the Altima line provides for the cost. I told him what I was looking for, we sat down, and he made it happen for me right then right there. I was in and out of there with a great deal in less than four hours. All the staff at Green Nissan were amazing from the finance folks to the services folks whom cleaned my new Altima and scheduled my first oil change. Great Experience!!!!!

DLH

Feb 15, 2013

Two weeks ago I purchased a 2013 Nissan Rogue from the Green Nissan dealership in Springfield, Illinois. This was not my 1st Nissan buying experience, in fact this was my 5th vehicle In 1997 I purchased my first foreign car, and thats where my brand loyalty with Nissan began. Reasonably priced; well built and safe; great styling and overall look; reliable performance and excellent fuel economy and basically only routine maintained was required. Time after time I returned to this dealership, even when their location and ownership changed hands. Ive always been treated as a priority customer and have been made to feel like Im part of their family, all the way from sales and service staff right-up through management. This dealership makes every effort to listen to their customers, gives better than average trade allowances, arranges financing options so the customer can chose and then handles all the paperwork without high pressure sales tactics or intimidation. I even brought my daughter to Green Nissan for her first purchase Through all the changes, certain key staff members have remained in-place, which provides the continuity return customers (like myself) have come to expect. So Blair; Bob; Todd; Steven and Duane, Ill be seeing you all soon, when next I return for scheduled maintenance.

R

Sep 21, 2012

We have been searching on the internet for car dealers within a 75 mile radius of our home and after contacting a few we were very pleased with the response we got back from Brian Pryor, the Internet Sales Manager, at the Nissan Dealership in Springfield, Il. He was very helpful in providing us with information on a couple vehicles that we were interested in on the web site. He not only emailed us the information but also followed up with a phone call to make sure we had received everything. We decided to make the 60 mile drive to the dealership to look at the vehicles. Upon arrival Brian had us set up to talk to Sales Consultant, Justin Adkins. Justin was very willing to show us the vehicles we had talked to Brian about plus he showed several other similar models on the lot that he thought we might like. He explained in detail all the features of every vehicle we looked at and helped us find one that fit in our price range. We settled on a 2013 Nissan Altima and were satisfied with the amount allowed for our trade in. The paper work closing the sale went very smoothly with Business Manager, Scott Seybold, explaining all the details of our purchase. We drove away that day in our new vehicle very satisfied with the overall experience we received from the staff at Green Nissan.

madmax

Sep 13, 2012

Great experience!!!! Went above and beyond to make sure we got everything we wanted.

Great Andini

Sep 11, 2012

Fantastic experience. We walked in after looking at cars online. We had specific requirements. Not only did Bob Tolley find us the perfect car, but he went above and beyond and found us an amazing interest rate. Very personable and friendly and I would recommend him to anyone looking for a car. The guys at Green Nissan took care of us from start to finish and got us into the perfect vehicle. Bob was very professional and we ended up purchasing our second vehicle from him three days later.

Searching

Sep 11, 2012

I found a Jeep that Green Nissan was advertising online which I was interested in seeing and driving. It's a 3 hour round trip drive to their location from my home, so I called before I left to make sure they still had the Jeep for me to see. I spoke with their Internet Director, Brian Pryor, who told me another dealership made them an offer on the Jeep but it wasn't what they were looking for. He said he'd have it ready for me to look at when I arrived. When I arrived, Brian was at lunch, and nobody could find the Jeep. Finally someone named Dale came forward and said the Jeep was sent to St Louis that morning, and then he gave me a smug, "I'm sorry." I was so irritated on my drive home, I decided to try calling back and speaking with a sales manager. Good luck getting anyone to answer their phones. When I was standing in their showroom there were all sorts of salesmen sitting at computers surfing the web, but apparently none of them can be bothered to answer the phone. After sending them an email telling them how annoyed I was with them wasting my time, I received a response from Brian Pryor saying, "I would like to apologize that you feel that you wasted your time. That was not my intention as I was unable to sell you a vehicle." Seriously? I called ahead before I drove for 3 hours to see a vehicle you didn't physically have on your lot. I wouldn't buy from Green Nissan if they delivered my dream vehicle to my front door with a full tank of fuel!

little bit

Apr 24, 2012

This was probably the most enjoyable purchase my husband and I have had. Not only were they friendly but they went out of their way to locate a vehicle for us. The credit process was fast and finalizing paperwork took no time at all. Not only did we make a purchase here our 19 yr. old daughter made her first purchase on her own that day. And a week later I sent a neighbor. If you are looking to purchase new or used I would highly recommend you try this dealer before you go anywhere else.

PaulaC

Nov 14, 2011

I have bought many cars in my time - and I WAS a devoted Honda owner. However, my son told me that I should check out the Nissa Rougue due to the terrible service I received at Honda. I walked in the door not dressed up and with the "whatever happens" attitude. The saleman treated me like a Queen. I told him what I wanted, whaqt I wanted for my Civic - my payments - and everything I wanted I received. I even test drove the car in a country environement! I was never rushed, and I even receive follow up e-mails checking on my purchase and I am on my third payment. I wasn't treated like a woman when I shopped but as a consumer. I'm hooked pm Green's Nissan and do not plan on shopping anywhere else.

Jasp87

Oct 5, 2011

HORRIBLE EXPERIENCE! I've had 3 Nissans and I love them! But I wish I had saved myself the hassle and gone to a different dealer for my newest purchase! Royal Oaks/Green Nissan has proved to be unorganized, unreliable, incompetent and just terrible in every way! I bought my car from Shawn Crenshaw who later completely lived up to the stereotypical dishonest car dealer! I was given a 'we owe' which stated the things that were to be fixed as part of the price agreement. I then finished grad school and moved 4 hours away but I was told I would have to come back to get the repairs- fair enough. I called to make an appointment and no one believed that I had a 'we owe' because in the process of switching owners someone had lost the file! I had to fax the paper I had and wait for manager approval for something I had already been promised! The seller, Shawn Crenshaw, would not vouch for me or return my calls and was conveniently no where to be found at this point- of course, I never saw or heard from him again after signing the papers. Finally, it was approved and I attempted to make an appointment. Unfortunately, this took weeks because 'no one could find the dent guy' apparently the person who does door dings just left the country and didn't tell anyone!? (yes, that is seriously the excuse they gave me!) ...Finally, after 3 months of having my car, I was able to make an appointment, drove the 4 hours to find that they had not ordered the right part for the fix. I was QUITE upset, to say the least. I made another appointment and was promised the part would be there and it would take 1 day. Again, I drove the 4 hours back to Springfield and luckily, they gave me a car because FOUR DAYS LATER my car was still not done! In all, it took about a week for the 'one day repair' and I FINALLY got to walk away from that place and know that I NEVER had to go back. I cannot stress enough how terribly incompetent this place is! Very unfortunate because I plan to own many more Nissans in my years to come but they will NEVER be from Green!

Jamie

Aug 24, 2011

They are not very professional at all. They are rude and they do not fix cars properly. Do not go there.

sherlynn80

Feb 26, 2011

A+ for Duane Anderson. He was the perfect salesman. Not pushy at all.I thought the process would be long and drawn out. But much to my surprise it wasn't. The process was short and sweet. I was able to get the car I was looking for. I would recommend Royal Oaks Nissan to anyone. Great Job!

elowen

Feb 14, 2011

A+ for Antwan Heard. Glad to have worked with him. All the employees were friendly and efficient. I was in a hurry and they made it happen quickly. It was not until I returned to pick up the Murano that I noticed no floor mats. When I asked about it, the response was vague. I would not have knowingly agreed to the deal without floor mats being included. Although I know they are priced separately, in my mind, a car isn't complete without them. They should be part of the deal. Since I was in a hurry, I took the car before it was detailed. If the mats haven't been ordered and aren't part of the purchase, I'll be less satisfied. A loaded Murano listed at 40k should have floor mats. I shouldn't have to notice the sticker doesn't include them. I hope they will have the mats when I take it in for detailing.

scarey

Feb 7, 2011

This was my 2nd time leasing an auto from Royal Oaks with Mr. Duane Anderson's assistance. This time seemed even easier than the 1st. Not only was Duane wonderful to work with but so was Blair & Michelle. Even though I was a little nervous, they made me feel at ease. What great customer service; I didn't feel rushed or pressured.

Patricia Howse

Feb 4, 2011

Scott Seybold greeted me in a very pleasant manner. As always I was made to feel like a member of the Nissan family. Scott checked my vehicle in and it seemed like only a matter of seconds before it was taken in to the service department for my oil and filter change. Every step in the process was completed with the highest degree of professionalism and to my complete satisfaction. While I waited Duane Anderson set up my new mobile phone to operate directly from my vehicle as he had done with my previous phone the day my vehicle was delivered. As I said in my previous survey, The dealership and Duane Anderson should receive the highest rating possible in every category.

oldpaddler

Feb 2, 2011

We really appreciated your % off service promotion.........you saved us $270. We originally had our first visit with our $4.99 oil change promotion last fall. The follow up e-mails and the radio promotion brought us back. More seniors should visit Royal Oaks.

Ahammann

Jan 31, 2011

Just had a normal oil change today but I want to go back to my first experiance with buying my Xterra. Mr. Cole went on my test drive with me and answered all my questions. When it came time to talk numbers I wasn't too happy with the first two figures that were brought to me, Randy has nothing to do with the figure itself he's given the number to give to the customer. He just kept at it with his superiors between me and them without any thought. He worked hard for the sale that day and kept me happy the whole time. Today I went in for normal service, oil change, tire pressure, etc... I have never had a better experience from a car dealership from sales to service as I've had with Royal Oaks, especially from Jeremy Woodyard in service. He is always friendly and very knowledgable. He always takes the time to answer my questions weather it be in person or on the phone. Royal Oaks Nissan has a great staff in every area.

Judy Deal

Jan 21, 2011

the first time for service, oil change, car check over it took almost two hours.My recent trip to Nissan took 30 minutes or less. We were shocked it only took 30 minutes or less. No appointment in the future, just drive in.It will help people who are in a hurry, after work, or whatever.

eslave

Jan 17, 2011

My first experience was a shock. My vehicle was given the standard test that is run to make sure the vehicle is running properly. I had just bought the suv 3 weeks earlier and was assured with the same test ran that everything was perfect... however when I got my results back from my first visit there were over a thousand dollars worth of work. I asked how this could be and was looked at like I was crazy. my 3rd visit was my regular oil change which went fine, but they noticed that my transfer case was leaking, so they said they would order parts and call when they came in. No one called so when it was time for my next oil change I asked if parts were in. They replied they were and would be taken care of upon this visit. I get a call later saying my vehicle was ready, but they wre unable to fix my transfer case because they didn't have the correct amount of seals...???? so now I m still waiting for a call when the seals come in so I can take my vehicle out and leave it again...Confused

marlys vala

Jan 11, 2011

Randy Cole was very friendly & knowledgeable about Murano's features. Car was purchased & before leaving the dealership, he took the time to set up bluetooth, clock time, & explained how to operate the navigation system, headlights, seats, rear closing door, & etc. My bluetooth would probable not be operating, if it was not for him. Pricing was negotiated thru management several times before the deal was finalized.

retired1

Dec 19, 2010

Duane was extremely easy to work with. He answered all of our questions, and bent over backwards to make my wife feel comfortable (unlike some other dealerships). They were very willing to deal with us. They didn't "play games" like many dealerships do during the negotiations...what a change!!! This was probably the easiest new car negotiation I have ever experienced.I would definitely recommend Duane and Royal Oaks to anyone looking for a new car.

aivliS

Nov 30, 2010

The salesman we worked with was very friendly and genuinely interested in helping us purchase a new vehicle. He was very knowledgeable about the vehicle we were interested in and anwered questions honeslty and not like a salesman. He did a wonderful job!Silvia

mbrown1031

Nov 28, 2010

Excellent back-and-forth communication. I browsed on a Sunday when the dealership was closed, emailed on Monday, stopped by for a test-drive on Thursday, and made a deal the same day. Since then, I have received several follow-up emails checking on how things are going. I appreciate being treated as well after the sale as I was before.