Used Cars for Sale at Gregoris Subaru in Valley Stream, NY

Enthusiast319

Sep 19, 2016

On my way home from work, I experienced a minor concern that could be rectified very quickly with the appropriate tools. Although it was near closing time, I stopped at the service department to seek help. Both Peter and Anson went out of their way to resolve my concern, even though it meant extending service hours slightly. My dad, also a Subaru driver, brought his car in for service earlier in the day. He was assisted by Doron and actually called me to comment on his excellent experience. It is for this reason that I took a chance and I am glad that I did. Many thanks. It is also worth noting that I have consistently received excellent support from the parts department over the last ten years.

Linda from LI

Jul 5, 2016

I dislike car shopping immensely and did most of my research on-line. I bought my car through Costco, who directed me to Gregoris. While I waited a very long time to obtain my Subaru Odyssey, the wait was worth the time. My salesman, Shafiq Saifi, was courteous, knowledgable and honest about the entire process of purchasing my car as well as knowing all about the vehicle I was purchasing. He explained the advantages of leasing vs. buying and, in the end, explained that it would be a long wait to get the car. On the day I picked up my car, Shafiq spent an insurmountable amount of time teaching me how everything worked. I highly recommend this sales person to anyone who wants to buy a Subaru and talk with a kind, patient sales person. It's refreshing to find a car salesman who is so honorable!

InsearchofSubaru

May 23, 2016

Gregoris Subaru is close to home so I decided to visit in search of a fully loaded Outback. I wanted to discuss the options for pre-ordering a 2017 vehicle. The salesman offered little to no help, told me he had nothing to show me, didn't know what the 2017 Outback would offer or how it would be different from the 2016. He had little to no interest in showing or selling me anything. He had no interest in answering my questions! NEVER AGAIN! Not even for service. Went to STAR Subaru in Bayside and got much better service from Will. Unbelievable!

Service27

Apr 7, 2016

The service dept has many flaws: too old, too small and to my knowledge, loaner vehicles are not metioned or offered.The service dept employees need retraining in customer service as when you arrive you always dont get the last person that assisted you. Everyone there has a lack luster attitude as well which is why I have not returned there in over a year.

#1 son-in-law

Oct 7, 2015

We had an excellent experience with the business manager George Vlasseros. He took the extra step to refund over $350 in excess motor vehicle fees that were collected. Our DMV process was complicated by the fact that we were transfering Florida plates and renewing the registration. George made the time to review the actual fees incurred, followed up, and was an absolute professional. Our sales experience was somewhat cold, but we received a fair price and the delivery was smooth.

mauriceross86

Jan 8, 2014

Below you will find details of my experience with Gregoris Motors Inc located in Valley Stream. I bought a certified 210 Subaru Outback used car with 26,637 miles. On the first day off the lot I noticed the following issues with the car:1. The brakes were worn down, Oil change was not done, all the fluids were low, short in headlights, thread on tires worn, and an alignment issue.Told sales about this and they referred me to the service center. I contacted the service center manager Bob Capallino. He advised that they would look at the car again. Bob's service team did the following:2. Changed the front brakes but not the back brakes, so when I went back for my 3 month oil change they charged me to change the back brake.3. Rotated the worn tires to the back of the car (which failed inspection)3. Changed the oil4. Fixed the light issue5. Neglected the alignment issue I would think that when you buy a certified used car they would ensure that all this is taken care of. Instead they sold a car that would not pass inspection 8 months later.Disappointed with with Gregoris Motors Inc, I was expecting a more professional dealearship and service:(. I will take my business elsewhere.Signed,Disappointed customer

jamatt21

May 26, 2013

I walked in with the intention of buying a 2010 Legacy and not one salesman approached me no customers in the store and none of them were on the phone (all standing by/ around their desks talking). I had to approach a salesman who was very short and did not have the time for me so I left. I thought maybe it was a bad day for ALL of them and decided to give them the benefit of the doubt and tried today called the sales department for a Tribeca and the response was we do not have it in stock and the young lady could not wait to get me off the phone. I inquired if they could get one as other dealers have suggested and she said the dealer said it's going to be difficult. Strike two.. this batter won't stay in the box for a strike three... I will emphatically dissuade anyone of my friends from using this dealership..

Blaketanya

Nov 23, 2012

The service department is the worst I have ever visited in my life. The Manager Bob needs to be FIRED!! They were nasty, didn't care to resolve the issue, treated me with the worst customer service experience ever, to the point of tears which didn't move them. I went back to the dealership and they really tried to fix the issue but at this point I am already scarred. Therefore to eliminate this issue I would suggest staying away from his dealership.

fairtrade87

Jun 25, 2012

Great service, staff is very friendly. This location is a bit small so if you are looking for a specific car, color and options I suggest you call ahead first. The first 2 cars I was ready to buy has imperfections on the interior on exterior. I suggest you inspect the car before signing the dotted line.Good honest pricing, no hidden fees and they do not pressure you to use their financing or buy extended warranties and undercoatings and such..

benne20971

May 25, 2012

We have leased 4 Subarus from this dealer. They are inflexible with the price, even when we leased the car the manager had, so it came with miles on it already, they would not negotiate. We were the fools and should have walked away. Subura of America charges you a 300. dollar fee to return the leased car! The dealer was enough but the long waits at the dealership for service, combined with the disorganization of the central subaru organization is enough for me to never want to drive them again. There are plently of all wheel drive cars out there, I suggest you look elsewhere for your next car.Lisa