Terry Bingham

27 de ago. de 2021

I have purchased vehicles previously from Griffith Ford and found Griffith easy to work with. Their staff is friendly and knowledgeable. We purchased a like new 2020 Ford Escape. It had a few minor issues they are working to resolve with the exception of one. That is why I’m giving only a four stars review. Griffith was only able to provide us with only one of the two keys that came with the vehicle! My wife has already miss placed her keys once when we were out of town causing a panic and we have no back up plan! It’s only a matter of time before it becomes a major problem and expense.

Virgil Blasdel

7 de jun. de 2021

We just recently moved to the area and was searching for a local Ford Dealership for routine maintenance on our 2019 F250. Found Griffith Ford in Uvalde. Today was my second visit to the service department at Griffith Ford for service. What a great experience both times. Service dept personnel are top notch and very friendly. They get on the job done quickly and with great quality. I highly recommend Griffith Ford and thanks for the excellent service.

Leann Duett

23 de abr. de 2021

The initial experience was great I do love my car. But the treatment after has been a nightmare. I got talked into financing the car though I could have paid cash for it but for a small discount I financed it and got the extended warranty. I within the month paid it off and canceled the warranty and that I had paid it off. Was informed it would be about 6 weeks to no later than 3 months to get a refund. I was fine with that. Checked back in a few weeks later to make sure everything was good was reassured that it was being processed. After being told several times just be patient it’s handled finding out it had never been submitted and the Financial Manager Daniel was “not responsible “ someone else should have done it. 6 months later I am still without my money. I tried call several times but kept being pushed off.Was told that it had not been processed and they would have to submit it mind you all along it’s been handled they finally said a check was being sent. They send the check to the financial company that I had initially financed through though if they would have said anything I could have emailed them the title I received 3 months ago. Since then I have called repeatedly trying to find out when and they refuse to give any answers and I was put on hold and ignored repeated. Run away from this company as fast as possible. If I could give a lower review I would. They lie and manipulate. The worst car dealership I have ever dealt with don’t believe a word they say.

Marcelino Arredondo

17 de jun. de 2021

Amazing experience, if your in the market for a used or new vehicle this is the dealership to go. My sales person was Josh B. Super professional & got my deal done over the phone, best buying experience I’ve had ever had! Keep up the good work Griffith Ford! 👍

Margie Ramirez

25 de jul. de 2021

Friendly customer service. Great service.Josh was awesome very nice gentleman. I would recommend him to anyone that needs a car.