Used Cars for Sale at Haley Toyota Certified Center in Richmond, VA

davyrockxx

Aug 31, 2021

DO NOT RECOMMEND! Not very friendly or informative customer service do not recommend. You folks need to have a service technician or someone go over what it is you're doing and why you're doing it when you service someone's car.

Kristin Ogo

Mar 5, 2021

We had a great experience with Bryce (sales), Allen (GM), Ronnie (Business Mgr), Rick (finance) and the entire team at Haley. They were so helpful and all wanted us to have a fun and successful experience, which we did. We look forward to continuing to do business with them in the future. Thank you!

Farah-Dale Siodmok

Jun 26, 2021

Well…looks like there is a bad pattern starting to form here as per some of the other reviews and it involves being taken advantage of! I have been taking my car to this same location after buying my car in 2015. I have felt like the prices were well done, state inspections fair, and overall good customer service. This visit, I dropped my car off for an oil change, received a call to confirm what I wanted done and pick up time, and then received another call selling me on a $300 service package. Toyota had not done this to me before. And they were telling me how they “highly recommend” I get it done. So an additional $300 later I had my oil change I went in for and some fluids drained and filled. Should have called my friend that is a mechanic first because he informed me that they pulled one over on me. I feel embarrassed that I fell for it. I will NOT be taking my car back here again. They have lost my trust.

Erika Bazemore-Gardner

Mar 13, 2021

Dropped my truck off for service. Ed in the service department is fantastic. He takes time to assess explain what's needed and why. He doesn't come off as a salesman. He appears to be genuine and honest.

John Haughey

Jul 17, 2021

I recently had the front brakes on my 2007 Corolla done. Brake pads and rotors were replaced, and was told at that time that the rear brakes were good when they inspected them. I went back a month later to get an oil change and when I got my inspection report back, it said that the rear drum brakes needed immediate attention. I should have been told this when they replaced the front disc brakes.