Used Cars for Sale at Hamer Toyota in Mission Hills, CA

Carmelina sanabria

Oct 19, 2016

Everything was grea Israel was a great salesman and helpful at a grear salesman and humble

Jas

Oct 19, 2016

The dealership had great customer service! and I got a great deal for my car!

Yanniib

Oct 16, 2016

Great customer service from angel! He really helped us out and got me exactly what I wanted and worked with me! Thanks !

JL

Oct 14, 2016

Everyone there was great. I'm very happy with my new truck. Wonderful experience

Jennifer bautista

Oct 12, 2016

A fantastic dealer... Wency Magno and David Gonzalez were very helpful and accomodating. My purchased went easy and quick.. Good quality of service.. thank you so much hamer toyota.

Decima

Oct 11, 2016

Highly recommended to everyone. Very accommodated.

Joy of sharing

Oct 10, 2016

Went in on a whim to look and walked out with a car. They worked with the numbers we had. Wide selection of cars. Courteous service.

New Owner

Oct 10, 2016

My sales person was very open and on point with my price options. She explained everything to me in a very clear manner. She answered the questions I had and not rushed in doing so.

Jaymar Bautista

Oct 9, 2016

Thanks to wency magno and marylou santiago of hamer Toyota....

JTV

Oct 8, 2016

Manny and JP were very helpful and accommodating to make this purchase very easy. Great customer service.

Jason Murray

Sep 29, 2016

I purchased a 2008 Scion Xb from Hamer and went back to them for my new 2017 Tacoma , I worked with Will and he was great. Will had a broken his toe the day before but that didn't slow him down from showing me around the lot and making sure that my 9 year old son was taken care of. I will be going back to Hamer for my next Toyota purchase.

Nel

Sep 12, 2016

We came on August 28th without an appointment, but Donn Mendoza, Matt Morente, and Tony still were able to assist us with our questions and get the car of our choice. Although the process took a very long time, we happily left Hamer Toyota with our new 2017 Camry XSE.

Dennis I

Aug 13, 2016

We just purchased a 2017 Camry from Hamer. The sales price was slightly better than competing dealers but what a mistake we made going to Hamer. The sales guy, Steven Robles, took forever to finally deliver the car, even though we already had a confirmed and printed price from there internet sales rep., and even though we paid cash. We just waited and waited, with no apparent progress. The car detailing was done while we were waiting for the registration documents, when most dealers fill the tank and detail the car after the price is agreed upon. After several hours at Hamer, we were finally able to go home, hungry and tired. The car was delivered without a plastic folder to contain all of the owners manuals. I have requested it twice from Steven Robles and after a week, I still don't have one. On the 3rd day of ownership, the check engine light went on. Seems to be a faulty gas cap. I asked Robles to send me a new cap so I don't have to make the drive from Camarillo to Mission Hills but he will not. He said he did not want to spend all of his commission on buying me a new cap. Even though this is my 3rd Toyota from Hamer.Mr. Robles is consistently late in returning calls and responding to emails, if in fact he follows up at all. Yesterday morning, he told me that he would have his customer relations representative call me later but as per Hamer operations go, there was no call.My advice is do not do business with Hamer. As important as a favorable price is, service and communication after the sale is even more important.DO NOT BUY A CAR FROM HAMER!!!

Susan Stout

Aug 9, 2016

Bought a used van from Hamer and had the pleasure of dealing with William Nilon for the purchasing process. He made the whole thing quick, easy and pleasant from start to finish, and was extremely personable, honest and thorough throughout every step, treating us like old friends instead of just another client. The financing was also quick and painless thanks to the excellent work of Danny ( hope I remembered his name correctly?). The dealership is also beautifully appointed and set up to make the customer comfortable and happy. All in all, a huge thumbs up and based on our experience, we will be doing business with Hamer again!

justin

Jul 12, 2016

I went to another toyota dealer and they did not have the car i wanted, should have went straight to Hamer because i had bought 2 previous cars there (1st gen xb and tc). I was surprised of the inventory they have at Hamer and with in 5 minutes of being there i was already standing next to the car i was looking for getting ready or a test drive!! Jose Fonseca is the best! thank you so much! felt like i didnt do anything! got the best deal i could!! ask for fonseca!!

Cris C

Jul 9, 2016

Victor Espinosa was recommended by a fiend and he was great. We told him our concerns and he guide us in purchasing a new Toyota corolla as our 2nd car. We needed something in the budget and that was achieved. We were in and out. Best of all, we went home the same day with the car!

Eric

Jun 18, 2016

Lance was my sales person. He was very helpful in getting a good deal for me. He even drove to another dealership to help me get the exact car that I wanted.Overall, it was very satisfying experience including the price of the car that he helped me to get.

Denise Vargas

Jun 17, 2016

I had a great experience over the internet and on the phone while I was researching to buy a car for my son. They were great!! Great price!

BParent

Jun 8, 2016

I helped my daughter with the purchase of her 2016 Prius Three Touring. We did our research for months. I saw a couple of great Prius' on the internet so I called and spoke with Lance and Megan in the internet department. Lance quoted us a great out the door price. We went in same day. Megan came out introduced herself and said Lance would be with us shortly. When Lance came out, he confirmed our discussion and said he'd be back with the car for a test drive. They gave us water while we waited. Lance got my daughter what she wanted with a little extra for the price he quoted. She was very pleased. Our finance guy was Armando. He was so great. This is usually where you feel the pressure but he was very kind. This was the best experience I had thus far in purchasing a car. Lance and Armando are the best! I can't thank Lance enough for all his help. My daughter is very picky and he made sure she got exactly what she wanted.

Steve

May 23, 2016

Certainly, by far, one of the best experiences purchasing a car. Wency at Hamer has made my purchase super easy, without any hassle. Lowest prices to boot!

PriusL

Apr 29, 2016

Reno Reyes and Manny Lake are excellent!! Best car dealership experience ever!

alan s.

Apr 9, 2016

All the sales people were helpful and easy to work with. My salesman, Manny Aguilar, helped me to get exactly what i wanted at the right price. I recommend him and the dealership to all. alan

GeneT

Mar 20, 2016

Being a repeat customer has its advantages. Marylou Santiago and Reno Reyes did most of the prep work even before i got to the dealership about my trade in/lease return vehicle and the new lease vehicle i wanted. I spent barely an hour getting a new vehicle. Great customer service! I highly recommend you go to the dealership for all your auto buying, maintenance, and parts needs.

Chip P

Dec 22, 2015

We went to several Toyota dealers in the greater LA area. If you want a great car AND great customer service, check out Hamer Toyota in Mission Hills. Manny, Just wanted to thank you again for all your help in our purchase of the Camry. I really appreciated your knowledge of the car and the process to purchase it. Also, your professionalism and your levity while going through what is always a long process that can be stressful (but was not!).

Chip Presley

Dec 22, 2015

We went to several Toyota dealers in the greater LA area and found Manny and all the guys in the Used Car Department very helpful! Manny, Just wanted to thank you again for all your help in our purchase of the Camry. I really appreciated your knowledge of the car and the process to purchase it. Also, your professionalism and your levity while going through what is always a long process that can be stressful (but was not!).

Toyota Prius 2015

Sep 22, 2015

All the employees were fantastic My only complaints are these: 1) Way too much paperwork (I realize this is never going to get better - only worse - but it still sucks) 2) The building is freezing. Please turn down the A/C

Dennis W.

Sep 12, 2015

Charles Belton, our sales rep, provided efficient and attentive service. The process went smoothly and I was completely satisfied. Bought a new Prius.

Miles

Sep 9, 2015

I recently purchased my new Camry over the Labor Day weekend at hamer Toyota and my second experienced was just as great as the first time. Jose And Abraham helped me find the car that was right for me and my budget thanks guys and I'll be back in the next 3 years

Oscar Ortiz

Aug 4, 2015

It was my first car purchase and I couldn't be any happier with the services provided from Steven Robles and Donnie they both did the best they could to make my first time car purchase as soothing as possible. I'm in love with my Scion FR-S. These guys you can count on to give you the best possible deal and best service. Thank you!

sam

Jun 16, 2015

Came looking to purchase a new car from toyota and As soon as we I arrived Julio was quick to help us find a car that would fit our budget, we decided to go with a 2013 Lexus IS that was in stock, overall julio was a great help, and would recommend anyone looking for a new toyota or high quality used car.

Michael Z

Jun 8, 2015

This is out second Camry Hybrid we bought here within a year. Charles Belton is the best. He is very honest and friendly. They also have a great selection of cars.

Sohaib

Jun 8, 2015

Marvin and Omar were great! love my Camry! we will be back for our next car!

lisa

May 25, 2015

lance lake was great! love my camry! we will be back for our next car!

Randy P.

May 23, 2015

This was really a great experience. Steven Baker from Internet dept. helped me got a great deal. He helped me from start to finish and the price is really good. I will definitely go back to Hamer Toyota and recommend it to my friends and relatives.

Juan Lara

Mar 31, 2015

Great service very friendly. I was looking for a new car and Cesar a sales rep was very knowledgeable, he showed me around and made my buying experience very easy, I am happy with my new car.

Johnny

Mar 19, 2015

I recently had the pleasure of dealing with Reno at Hamer Toyota. He was able to find the 2015 Sienna with the options I was looking for and delivered the vehicle the same day. Reno was patient with my questions, knowledgable about the brand, and spent time reviewing all the options in the car. I would definitely recommend Reno to family and friends!

Don Olivares

Mar 17, 2015

My salesperson, William Nilon was very knowledgeable and efficient and courteous. I am very happy I had to deal with him, he made the buying process as easy as it could be. The whole staff at Hamer Toyota was very professional and pleasant, I highly recommend this dealer and Mr Nilon, thank you very much.

Elpha

Mar 6, 2015

Thursday, March 5, 2015 HAMER TOYOTA DAVID GILMAN, General Manager Dear Mr. Gilman: WHEN ALL IS SAID AND DONE AT THE END OF THE DAY REGARDLESS OF YOUR STATURE IN LIFE, ALL YOU'VE GOT IS REPUTATION! William Nilon knows this and he's aware of his profession perhaps because of the 32 years of selling cars. William was very respectful and courteous of our time. I proposed to trade in my other car, the Prius, but William was never a NO-GUY! He had a WINNING ATTITUDE! He said, "It may be difficult but it's possible!" All the dealers we shopped had many templates responding, "It may be possible but it's too difficult!" This is what separated him from all the so-called "Internet Managers" when we went shopping online. William Nilon is a WINNER! He knew we shopped him (and who doesn't) and one of the main reasons that also made him stand out was our first meeting. He wasn't PUSHY! Never mind about our horrible experience with Galpin Honda. The two products are even but we LIKED William because again, he treated us with RESPECT! And even on a rainy, rainy day he delivered our car, too! He called us en route to our house to remind us that he'll be late because of the traffic! He also called me yesterday, Wednesday, March 4, 2014, mind you it was his day off - to follow up about everything about us and the car and especially our cargo area tonneau cover that was missing, just to make sure it will arrive immediately! Let me tell you something. I think being a professions goes beyond any skill levels but a sale I think is most important after the sale! We will RECOMMEND William Nolan to EVERY family member and friends at every event! Or whomever we'll meet. I'm telling everyone st work about our FANTASTIC experience! Our local dealership can't even come close to you and your staff with a ten-foot pole! We told William we will follow him forever regardless what brand he sells! At the end of the day, what MAKES Hamer Toyota a TOP #1 Toyota dealership is you, your staff and most especially, WILLIAM NOLAN's attitude! William Nolan is the MAN! We bought the brand new Black 2015 TOYOTA RAV4 because of him! Thank you very much for a FANTASTIC SERVICE! Best regards, Elpha Destura Sent from my T-Mobile 4G LTE Device

Steamboat Joe

Mar 3, 2015

I am out of state and bought a used Sequoia from Hammer Toyota. The price was fair. Hammer was to deliver the vehicle out of state at a predetermined date and location. They were not able to perform in time so the sales manager said they would deliver to my home address in Colorado. They were not able to ship the vehicle to our home address so the next destination was to be Grand Junction or Denver, both of which represent a five hour drive round trip. We spent all day tracking down the transport company and chasing down the Sequoia. We finally arrived back home in the Rocky Mountains at 11:00 PM. Before the vehicle shipped I asked the sales manager on five separate occasions to make sure the vehicle arrived with two sets of keys, including the two remotes that are standard equipment when new. The vehicle arrived with just one remote. I received an E-mail from Dave Gilman the sales manager asking me to complete a survey and to comment on the experience we had with Hammer Toyota. I provided the same explaination provided above. There has been no response from Mr. Gilman. I attribute our dissatisfaction to poor workmanship not due to a lack of integrity.

Kim H.

Feb 21, 2015

Worked with Marylou in sales and she couldn't have been more helpful, low pressure and accomodating! This was the easiest, smoothest car purchase I have ever made!

Nick

Jan 15, 2015

My search was over when I came to Hamer and met Jordan M., though I didn't yet know it. I had been looking all over town for a good used FJ Cruiser, as Toyota took them out of production. My search had taken me to over 16 dealers across the LA County, into Riverside and even Thousand Oaks for test drives. I liked it, and enjoyed hanging out with Jordan on the test drive, as he got why I wanted to trade in my Prius. He not only got it, he wanted one as well, and we talked of the fun of driving one of these. I ended up still continuing my search, being skeptical of the numbers, and noticed they were disappearing in dealers across town. I also noticed I'd accidentally forgotten my DL back at Hamer, so I went back and noticed the FJ still there. I worked with the sales managers and Jordan to get the best deal I could get for my trade in and the value associated with the used FJ. I drove off that day happy, and was eager to employ my new truck in the weekend when DTLA streets flooded. My Prius would have short circuited, but instead my FJ created a tidal wave...Thanks again! I look forward to many different adventures with my truck!

elizabeth

Jan 8, 2015

Good experience overall. Very nice people. We would return again even though we live about 1 hour away.

Daniel Lee

Jan 6, 2015

First thing first - unbelievable price! I called six other dealerships and asked them to match the quote offered from Hamer Toyota and no one could beat it. They couldn't even match it. Instead, they said that this is too good to be true. No one in their right minds would sell a brand new 2015 Toyota Camry at that price. Second, awesome service. No games. No hidden fees. Everything was just as expected. Charles Belton, the salesman, was honest, kind, patient, and the best ever! It's been by far the best car-buying experience!

David R.

Dec 16, 2014

Had a wonderful experience purchasing a car from Hamer Toyota and its sales representative Boris. He made the process of purchasing the car enjoyable. I would recommend purchasing from Hamer Toyota. Go see Borris.

Jim D One happy customer!

Dec 12, 2014

This was hands down the best automotive purchasing experience I have ever had! Dani Allison, Walt, Isreal, the best of the best. What I found at Hamer was the most dedicated to the customer buying experience that comes from each and every individual involved in the purchase of a vehicle. Knowledgeable and responsive is how I sum up Hamer's commitment to the customer's satisfaction. Hamer brings the pleasure back into purchasing a new vehicle. Thanks again. Jim D

B&C D

Nov 20, 2014

Salesman Jaime was very helpful answering questions and guiding us through the process of purchasing the car. Everyone who worked with us was very professional. We would return to this dealership in the future and can recommend it to others. The facility is very nice and clean.

RHH

Oct 10, 2014

Purchased a new 2015 Highlander Hybrid. Salesman was Jordan Macleod. I had done a lot of online shopping looking for trim, color, options I wanted, once we'd finalized on the Highlander Hybrid as the car we needed. Inventory for Hybrids is very small, so once we found the car we wanted at Hamer, the process moved quickly. There is really no negotiating on Hybrids, so the sales process is essentially sticker with a touch of a discount. We spent most of our negotiations pricing a trade in. Reach a happy medium, done. The hand off to the Financing Dept. was prompt. Finance Manager Shawn (don't remember his last name) was personable, prompt, very efficient with the paperwork, and very low key. I opted to add on a Toyota Total Care service package, passed on everything else. I have to "ping" Hamer slightly on the overall review, as I have just discovered that the SD card needed for the Navigation system was not installed and is still sitting at the dealership. In fairness to them, I passed on their offer to have all the systems explained to me before I drove off the lot. They have offered to courier the SD card to me ASAP to remedy this oversight. Nice gesture for correcting things.

Bruce Dodger Fan

Oct 9, 2014

Donn Mendoza was very direct and upfront about pricing and answered all our questions. We had a bad experience at another dealership and this was a breath of fresh air with no game playing on pricing. We are very pleased with our new RAV4. I am happy to recommend Hamer Toyota to everyone.

Prateek

Oct 2, 2014

I recently bought a certified Toyota Camry from Hamer Toyota and I am really happy in making this deal. Boris - the sales guy ensured we were satisfied and helped us find the car with our requirements. The dealer is by far the most competitive in terms of price and the car that I got is absolutely smooth to drive(feels like new). I recommend this dealer for all your car needs!

Eli Romo

Sep 10, 2014

I went to Hamer Toyota in Mission Hills because my brother knew of a Sales man that worked there. Tony Delgadillo was a great sales man and there was no pressure into buying the vehicle that I wanted. My main priority was to walk away happy with the purchase that I wanted. I am a first time buyer so I was nervous, but Tony was very helpful and filled out alll the paper work work for me. Which was great. That just takes a lot off of you because your not sitting there filling out so much paper work. So i really appreciated that. I will definitely be coming back if i decide to trade in my car. Thanks Toyota of Hamer.

Gomez

Aug 7, 2014

I bought my first car. The process was fast. My sales person J.P. Was very helpful and gave me the information I needed to make the right decision on what model I wanted. He washed my car and filled the tank before I took it home!

patelra

Aug 5, 2014

This was our first visit to Hamer Toyota, but it will NOT be our last. We initially saw a Land Cruiser we were interested in posted on the internet. Being that we are from northern California, 6 hours away from this dealership, we decided to call the dealership and see if we could work out an agreement over the phone. We worked with Steve and Bianca at the dealership and they made the deal incredibly simple and hassle free. An agreement was made incredibly quickly over the phone. The next day we flew out to the nearest airport 10 miles away from the dealership (Burbank Airport) and Bianca was kind enough to pick us up from the airport and take us to the dealership where our SUV awaited ready to go. A simple test drive to assure everything was in order took a few minutes and we were ready to seal the deal. We worked with Steve to fill out to some basic paperwork and then we were off to see Zain, our Finance representative to complete the process. Zain was very delightful to work with and made the process very pleasant. He did not hesitate to assist us in understanding what each document was and the packages we could purchase to protect our new investment. Overall we had a wonderful experience (the best experience in over 10 car purchases) We will definetly be returning to this dealership for our next purchase. Thank you Steve, Bianca, and Zain, together you're a dream team in terms of our vehicle purchasing experience!

JULIO

Jul 1, 2014

Buying our New Prius was so fast and ease great serves.

MICHAEL ULLO

Jun 22, 2014

the buying experience was super good,cool people,JOE ALVAREZ IS SUPERRRRRMAN

The Goat

Jun 19, 2014

I`m so pleased with the deal that I got with the purchase of my 2014 corolla. Thanks Again. Hamer toyota

cowboy 62

Jun 13, 2014

Very good experience very friendly people I enjoy my new car this dealer

Isabel

May 21, 2014

The team made by Marylou Santiago and Jerry Riboli went out of their way to make sure that we were satisfied and happy with our purchase. They both did an amazing job! They were so helpful, friendly and shocked me with their genuine customer service that you would want from a car salesman. They worked within our budget, and to top it all, they even provided us with low interest. Can't thank them enough for their genuine care and service.

IvonneYA

May 8, 2014

I recently went in to Hamer this weekend looking for a new car , my dad actually got his truck at Hamer and took me with his sales man "RAUL" to help me look for a car. I loved the service from him , not only did he go with what i was looking for , but he showed me a car convenient for me. I loved his service and he did everything possible to get me to walk out with my car. I leased a 2014 Toyota Corolla and couldnt be any happier ! Best Sales man !!!

Prius

Apr 6, 2014

I hate negotiations and sales consultants not being upfront because I feel like I am in a ring with professionals who do it all day every day and my chances of winning are slim. So, I researched Toyota Prius 2014 in Trim Four and decided on the price I was willing to pay. To avoid haggling, I sent an email to the Internet Department with my price for the car. Steve Denson emailed me back right away and accepted my offer. When I arrived to the dealership, Steve Denson was polite, respectful, and knowledgeable. He was not too pushy or intimidating with his specialized knowledge but he answered all my questions patiently in a way I could understand. He was not trying to persuade me to purchase the car which many dealers do and it is very annoying. He just provided information and gave me the space to make my own decisions. While I was there, I received a call from another dealership who promised a better price. Steve did not make me feel bad for wasting his time but said that no dealership would be able to offer me a better deal than his. And he was right. The other dealerships just lead me on with false numbers that they ended up not honoring. So, I returned to Steve to finally buy the car. He continued with the same level of professionalism. He gave me a fantastic deal that the other 36 dealerships I contacted were not able to beat! Thank you, Steve

Mark W.

Apr 4, 2014

I previously leased a Toyota Tacoma from Hamer, which I bought out at the end of the lease. Recently, I leased a new 2014 Tacoma from Hamer. Major props to Steve Denson who was upfront with me on the numbers and did not alter them once I came in. He's not pushy, just efficient. His numbers were reasonable and I am happy with the deal he presented. His sales motto is: "Specializing in hassle-free sales" and he followed that motto to a "T" with me. Contact Steve Denson for your next Toyota lease/purchase and you will be satisfied.

Marvine Tumamak

Apr 3, 2014

Good service and marylou did a good,awesome job to help my aunt and uncle ti get there new car..

Maisel

Mar 21, 2014

I purchased a Corolla S Plus and could not be happier. I love my car! The new design has such a sleek look and with top of the line technology. It's such a great value for your dollar. Juan was an absolute dream to work with! I normally find the car buying process very stressful and overwhelming, but Juan made it a breeze. He was very friendly, informative and attentive to my needs. He helped me find the perfect fit for the look and amenities I was going for and my budget. I'll definitely recommend all my friends and family to work with him in the future.

SmartShopper

Mar 21, 2014

Having purchased a new Toyota at Hamer several years ago, we returned seeking a pre-owned vehicle. It soon became apparent that things have changed dramatically since this dealership was purchased by the Ken Garff Automotive Group. We were interested in two cars advertised online. One car couldn't even be found on the lot -- you'd think they could tell a customer if a car is available or not without walking around the lot. The second car was available, we checked it out and made an offer. The sales rep noted how two people had already tried to purchase the car over the weekend, but they couldn't get credit because of poor credit ratings. I noted that wouldn't be an issue for us because we'd be paying cash. The car was offered by Hamer at more than 20% above the highest "fair market price" for dealer sale by Kelley Blue Book. The sales rep insisted their cars are competitively priced and that once the sticker price is set, that's it. However, I noted that since we'd first seen the car online the previous week, Hamer had dropped the price $300 -- a fact that contradicted the sales rep's claim. He said nothing. I went ahead and made an offer for the top Kelly Blue Book price. The sales manager rejected it and didn't even make a counteroffer. Presumably, they'd rather sell overpriced cars to more profitable credit customers. We left and immediately found an immaculate pre-owned Toyota in better condition and at a substantially lower price than Hamer. We purchased that Toyota at another dealer where we didn't encounter any of the nonsense we'd found at Hamer. While the new owner has retained the Hamer name, it is not the same dealership we'd enjoyed working with several years ago. It should also be noted that Hamer is no longer part of a popular discount car buyer program through a large nationally-known membership store.

andyl

Mar 18, 2014

The buying experience from start to finish was excellent, with one exception. This is my 2nd 4Runner, the first being a 2006 Limited model. The addition of many computerized functions is almost mind boggling. It would have been nice to have someone spend about 10 minutes with me to go over the processes of programming and other "how to's" before I drove my new car off the lot.

Local Fan2

Mar 15, 2014

They say they can get my car in2-3 days and we are like COOL with excitement so we FULLY paid-off the car and sold one of our car privately, We called on the 3rd day and they said usually it takes 3-5 days, with dismay we ask where is.the car? And they can't give us the location or whereabouts of the vehicle! 5 days has passed and still they can't give us answer of whereabouts of the vehicle,( I was like, if a simple mail package can be track, why not a $$K vehicle ? ) with frustration and disappointment, I emailed their GM and voice out my concern instead they decide to cancel the deal and refund us the money and they don't want to do business with us instead of offering us other option and better deal which we are expecting to make your costumer happy right?! Their excuse is due to my displeased email they can't do business with us, we're like ok, something fishy, so before they cancel our deal, I blast email all dealership( VIN) to watch out for our car once it shows on the market and will buy it to them. Sure thing we found out it was sold somewhere else the day they called me that they will refunded us the money, and our sales lady was speechless when we told her that. If only she and the Manager could have been honest and handle politely the situation we would love them,. They have nice facility but poor sales costumer services.. Good thing our bitterness didn't last long, thanks to MOSSY Toyota of San Diego!! One call closed the deal and drive to SD the next day to pick up our New car and even better deal!! So, it wasn't bad after all.. My conclusion, don't waste. Your time here if you want to save time and money!! READ ALL 3 stars review and below so you know what you are getting to, I found out too late I wasn't the first one to experienced this.. Good luck n beware..

WowieUnsatisfied

Feb 21, 2014

My wife & I are first time lease buyer. We came here because it was Presidents Day and we taught that we could have a bunch of deals & promo. We are targeting to get a Highlander or Rav4 but because they have more to offer for the new Camry we decide to go Camry. At first the we choose and did a test drive of the Camry we want to get, but then when we're doing the dealing regarding the monthly price we can't agree for the price coz the one we like has some features that they can't match the price we asking. So we remove some of the features so that we can lower the monthly rate. So they look for a car at the inventory for the car we gonna get based on the features that we only want. So they said they found the car that has the features we want with the same color of the car we want but my wife and I didn't check the car anymore we're getting so we had no idea about the MSRP on the sticker of the car. So the salesperson start telling us the monthly payment without showing us the car and the breakdown how the come up with the monthly total. So far everything wasn't smooth dealing. Until after telling a lot of sales talk. We ended of taking the monthly payment. So I was brought to the financial supervisor to sign the paper including this hidden fees that it wasn't discuss during the sales talk appeared in the contract. My wife could not sign the contract coz she left during the sales process coz of her schedule to work so the salesperson brought the contract and drive to my wife work to sign the contract . But before that after I initially sign the contract I went to the inventory to check the car that I didn't see when they get it they we're washing it and I took a photo of the MSRP sticker price and I found out that it was a different price in the contract they put on. It was more higher price on the contract. But anyway to make the story short, please be aware of the price in the car sticker against the contract price. They will always be focusing your monthly payment. They don't even mention the promotional deals they're having.

Deanna Keel

Jan 9, 2014

Great sales service. Israel was incredibly helpful, friendly and patient. Thank you for making our experience a pleasant one.

SL

Nov 9, 2013

Julio greeted me the very first second I arrived at the dealer and he took me right away to the Truck I have been looking for and searching on the Internet for this particular Truck. Love the truck and thank you to Julio.

pselski

Sep 19, 2013

I always dred having to buy a car because of the pressure sales people always put on the customer to close a deal. Well, there was no pressure at all and Josh, our salesman was extremely helpful in getting what we wanted. Thank you Josh.

Dasy1124

Sep 16, 2013

It was my first time purchasing a car and my sale person Rafa made it less stressful. He was really really funny provided great customer service answered all my questions , and was not a pushy sales guy (like at other dealers I had gone to) So if you are looking for great customer service look for "Rafa".

Ellen who loves her Prius

Sep 6, 2013

My car buying experience at Hamer was truly exceptional. My salesman Tony helped to make the process easy, stress free and even fun . The part that I was most impressed with was the integrity that I encountered at Hamer. Tony quoted me what seemed to be too reasonable of a price over the phone for my new Prius. I was quite surpirsed that upon my arrival at the dealership, he continued to honor this low price! Tony was very knowledgable about the car and patiently instructed me regarding all of it's features. Sean in the Finance Dept. was also pleasent and had the same kick back attitlude that Tony did.I love my new car and I truly could not have asked for a better car buying experience. I will recommend Hammer and Tony to anyone I know who is looking for a new car.

Maria

Aug 24, 2013

Car buying experience is easier and staff are exceptionally helpful.

Maria

Aug 15, 2013

Our sales person, Wency, made me feel comfortable and lifted up the burden of stress in purchasing a new car off my shoulders. He made it so easy for me and I'm happy with my car now.

RTBON

Aug 8, 2013

One of the best operated dealerships I have ever dealt with, first class.

Jose Castellanos

Aug 2, 2013

Albert Tobias is an awsome sales consultant, he goes above and beyond to help the customer. I would recommend Albert Tobias and Hamer Toyota to everyone.

Turbo Chilled

Jul 30, 2013

Great experience! Juan Alfaro stood by our side and provided quality customer service. Not pressured into a sale and he worked with us to meet the few needs we had in purchasing a car. Getting a car from Mission Hills Gamer Toyota? Go to Juan Alfaro!!

Gg

Jul 22, 2013

They have great service on all aspects .. They work with you and explain everything in a way you can understand . They want you to leave the dealership happy with your new car . Love my new car

DeLaCruz

Jul 10, 2013

Hamer makes car buying a car a great experience. We visited a few dealerships but went back to Hamer as usual! Carlos R. is great and he always makes our visits to Hamer a pleasure.

Maria

Jun 7, 2013

I am a repeat customer of Hamer Toyota in Mission Hills - excellent staff, servicing and selection of vehicles - worked with me in the financing - would highly recommend. Had to come back and see Young Ji, he got me the car my son wanted great deal and very easy to work with

JENY VILLARROEL

May 29, 2013

I drove all the way from Norrh California just to get my new Rav4 at Hamer with Steve, not only he was able to get me the car with all the specs I wanted, he gave me the best deal and service. When we got there, everyone was so nice, very informative, very professional and extremely helpful.

Mthomas

May 24, 2013

Gave me a great price on my trade in and went and got the truck I wanted. Nice facility and friendly people. Not your typical car buying pressure. Wish they were closer.

Sheryl

May 24, 2013

My experience with my salesman "Raul" and the gentleman who filled out the paperwork "Adam" was the best I have ever experienced at a car dealer. Most salesman push you into something your not sure you want. But these guys exaplained everything and took the time to ask me what I wanted and get me the best possible vehicle to accomidate my needs. I am very happy with the price I paid and the vehiche that I chose. I will be a Hamer Toyota customer for life. Thanks to all the people who work at this store in Mission Hills, CA. who always said hello as they walked by and always offered to make sure they could get anything I needed. I appreciate all of your hard work as a TEAM and know that you will continue this service for everyone who follows.

analysispros

May 22, 2013

Steve at Hamer made it very easy to get into a new Prius for my wife. I returned another toyota from a previous lease and he made it possible to get into a new lease with the car I wanted. Thank you Steve

Anthony

May 19, 2013

Very good experience,very friendly and professional attitude with all the personal ,especially with Roberto Menjivar which I recommend to everybody...

Teryna

May 8, 2013

In January 2013 I bought a Toyota Camry from Hamer Toyota - great great Experience! Unfortunately my family had a terrible car accident and it was totalled. I called Hamer, explained my situation and was able to work out the exact same deal for the same car 4 months later. I highly recommend Hamer and Steve Denson! My purchase was easy and painless. My next car will be from Hamer!

Larry

May 6, 2013

I am a repeat customer of Hamar Toyota in Mission Hills - excellent staff, servicing and selection of vehicles - worked with me in the financing - would highly recommend.

Moi76

May 4, 2013

If you need a new Car or Truck this is the place to go. Thank you!!! Joe and Carlos..

Mario Flores

Apr 22, 2013

I have purchased 4 cars from Hamer Toyota and I have been very happy each and every time with great cars and amazing customer service. I moved to AZ and drove 5 hours just to go purchase my brand new 2013 Corolla with Jose Herrera he has always provided me with the best service time and time again. Way da go HAMER for your amazing service and best salesman in the San Fernando Valley. Thanks again for your help Jose Herrera.

Car100

Apr 21, 2013

Great place. Everyone is very nice. I got a good deal and I really like the car. I would buy my next car from them for sure.

Phucan

Apr 21, 2013

Pleasant experience, Absolutely no pressure from sale man, whether we buy the car or not. We swing by shop around and then come back the next day because of the way they handle customer. NO pressure and no scam. That what I like

RJ

Apr 17, 2013

I went to Hamer Toyota to have a family member's 2004 Highlander serviced. While there, I spoke to Steve Denson about a possible purchase of a 2013 Toyota Sienna Ltd. Steve was extremely knowledgeable about the Sienna and we road tested a van in inventory. We purchased the van and arranged for a trade in of our 2006 Toyota Sienna Ltd. The process was seamless, Darwin was helpful in arranging a fair trade in price, mutually acceptable. All purchase options and extended warranties were discussed and agreed upon. We are extremely satisfied with the process and personnel at Hamer Toyota.

Valentina

Mar 18, 2013

Gerry is a very nice guy - really helpful. Haven't planned to buy in the first day, but it did seem like a good deal. Aren't regreting.

glp_88

Mar 13, 2013

We had agreat experience buying a new car, very friendly salesman, explain all the process, we felt comfortable and not pressure at all, he did not rush us to make the purchase and at the end we feel we got a good deal on a brand new car.

CJRE

Feb 12, 2013

When I was shopping for a car, I looked every where until I stopped into Hamer. WOW these people are very nice. The sales rep I had was not pushy at all. He was great. The manager Dave was great also. I had a great relaxed experinece at Hamer, I decided to buy my 2013 Prius IV fully loaded with solar package at Hamer. I have bought and sold over 17 cars in my life and I have to admit this dealer and rep are the best that I have ever encountered. I will always go back to Hamer. Thanks Hamer. Your customer for life.

Hannah W.

Dec 29, 2012

I got a great deal on my new Toyota Corolla S. My salesman Young Ji was very polite and professionaland did not hassle or waste my time. He was helpful and very friendly. He made sure we were happy with our choice.It was a pleasant experience !!Best part, it was fast and easy. I love my new car !!I would definitely do business again here :))))

Diana Winters

Dec 15, 2012

My experience was GREAT!!! My salesperson, Ken Koshiro, was awesome!!! He was so knowledgeable, courteous and un- pressured. He took a tremendous amount of time to explain about all the cars I looked at. I wish I knew 100 people to recommend to him.

Maria

Dec 1, 2012

I had an excellent experience at Hamer Toyota! My entire sales team was very helpful, knowledgeable and patient with me and the purchase of 2 NEW vehicles! It was a long transaction trading in 2 and walking out with 2 brand new cars but they made it as painless as possible! Special thanks to my main Salesman - Carlos! He has sold us 3 vehicles in the last 2 years! Will keep him and this dealership on the top of our list when shopping for next car!

Mike Zorovich

Nov 20, 2012

Young Ji was my salesman, he was able to get me a great interest rate which got me into the vehicle I wanted. He was very Professional and was not a "Pushy" salesman. That made me comfortable through the buying process. I flew in from northern California, he had someone there waiting for me at the airport. They went over my vehicle functions with me and I was completely satisfied.I can highly recommend this dealer to anyone,Mike Zorovich

David J.

Nov 16, 2012

Hamer Toyota was by far the best car experience I have ever had. The process to by my 2012 Pruis C was very positive.

Disgruntled Girl

Sep 7, 2012

As I've said in my other review, I've been driving Toyota's for a while now. In my time, I've been to the majority of the major dealerships in SoCal, and never have I ever been treated so poorly at a dealership two years ago. The sales person was very full of himself, talking down to me as if I was a child. Even then, I decided to not make it personal and buy a car from them, because I thought I was getting a good deal... that was until they decided to tack on every charge in the book, but I didn't realize the extent until it was too late. I think this is the kind of dealership that would try to charge me to refill "horn fluid". I wouldn't really recommend anyone go to this dealership, unless they have a thing for poor service.