Used Cars for Sale at Harbor Nissan in Port Charlotte, FL

David M.

Nov 29, 2016

Charlie was extremely knowledgeable. I was interested in the Nissan Maxima and he new every little detail about the vehicle and was a no pressure type of guy. He was articulate, accommodating, and guided me in my decision. He introduced me to one of the finance guys, also very good and no pressure and worked a good deal for me. Charlie also gave me a tour of the dealership and explained the service department and reviewed all documents in detail.Very happy with my purchase!

decbob

Nov 29, 2016

Had problems with thermostat within one week of purchasing car. After some discussion Harbour Nissan agreed to replace the thermostat and thermostat sensor. I thought the car should have been checked more thoroughly before being turned over to me, such as is routinely done when a car comes in for an oil change.

Grandma51

Nov 29, 2016

Everything during our experience went well except during the financing aspect. I guess by the time we got to that point we were tired, but the reason why I have given 4 stars and not 5 is that somehow the registration was only put in my husband's name. We were not asked how we wanted the title to read prior to this. When given the registration I noticed this and brought it to their attention. We were told that because the financing was in my husband's name the title and registration had to be in his name as well, and that it was too late to change it. We paid the majority of the sales price with cash from our joint savings account, so we want it to be in both of our names. When I called the DMV to ask how to fix this, I was told we need to contact the Finance Dept. And ask them to send the title to the DMV with their permission to ad my name to the title. I called but was on hold for ten minutes so I hung up. I still don't know if and when it will be resolved. I feel if this aspect was given more attention during the financing this would never have happened. We really didn't have a preference on whose names were on the financing. I have excellent credit as well as my husband.

heath.shellhamer

Nov 29, 2016

My CSR rocked. He knew exactly what needed to be done. He didn't beat around the bush or try to insert useless information to make himself feel smart.

Vince

Nov 29, 2016

Our salesman, Richard Caracciolo, was outstanding! Very knowledgeable of the entire product line; personality plus; extremely accommodating in working around our schedule (even met us at the dealership on his day off); personally handled follow-up service appointments. Additionally, we had great experiences with other members of the Harbor team in the process of getting the deal done to our satisfaction.

JOHN_COFFINBARGER

Nov 28, 2016

Sales reps were very helpful and friendly. Got a great deal on a Nissan Titan that was just what I was looking for. Initially worked with Shea Louis. Also got an estimate for insurance that is better than my existing insurance provider. Nice experience.

onyakt2

Nov 28, 2016

Overall, the process was pretty good. Much room for improvement in the time it takes to get the paperwork into the system - it was about 1 hour (way too long).

PhilStal

Nov 28, 2016

I recently found myself looking for a new car after 12 years with my Jeep. After researching online, I felt comfortable with my understanding of Nissans and went to look at a few at Harbor. Tyler Lueck introduced himself and chose to be a friend instead of a pushy salesman. We found things in common, had a wonderful time while test driving 2 cars and once I was comfortable, he guided me through the process. I trusted that he was actually looking out for me, and worked with him in a gentle negotiation that led to us both being pleasantly satisfied with the final deal. He then went out of his way to help me take the new car, as well as the car I drove that day, back to my home in Cape Coral. He gave service with a friendly smile, was honest and looked out for what was best for me. Since the purchase, he reached back out to me and found me a set of floor mats (the one thing the car was missing). I happily recommend Tyler and would gladly work with him again myself.

rayghjr

Nov 28, 2016

The service was great oil change and more. Checked everything and gave me advice about what need to be do in the next few months.

boborlick

Nov 28, 2016

The gentleman I was dealing with was very professional and informative,I received more information about my vehicle then when I first purchased it.I really appreciate it

gfernandez831

Nov 28, 2016

Great service from Richard!!! He was very kind and accommodating and I would definitely purchase from him again. Overall an awesome experience for a first car purchase.

Lorriejean56

Nov 25, 2016

Lamarr Green was awesome, polite and very accomodating! We would highly recommend him along with the finance guy, Joe! Both individuals are a great credit to your company!

BIGTW22243

Nov 23, 2016

I hate going through the car buying process, however Brittnay Graham and the Harbor Nissan staff made it pretty painless. We love our new Altima.

chris.nell17

Nov 22, 2016

Tyler and the team at Harbor Nissan took a bad situation and turned it into a remarkable one. Transmission went out on my Altima and Tyler got me into a brand new frontier!

chrisbaker1

Nov 22, 2016

I'm not one that would normally go to a big flashy dealership. Only because I've dealt with too many pushy "sales" people. After about a month my wife finally convinced me to go into Harbor Nissan. We dealt with Amos Gvilli, and he was great. He helped us find exactly what we needed and then did everything he could to give us the best deal. I will definitely be back to Harbor Nissan!

grandmamary2719

Nov 22, 2016

I have a very low credit score when everyone else turned me down harbor nissan said yes i got into a beautiful car they filled my gas tank and i have a warrenty for one yr they also offer free oil changes for life i was there for most of the day but i left very happy they will do what ever it takes to get you into a car i only had to put 700.00 down and proof of income the kids loved the free popcorn very friendly staff. What else can i say it was a good experience you have to get your next car there you will not be dissapointed have a great day

wilburn31

Nov 22, 2016

They have great customer service and follow up! Highly recommend Harbor Nissan! They are the best in SW Florida! Will be coming back for sure!

belmore1218

Nov 21, 2016

I've been car shopping for weeks now and I've been dealing with a lot of dealerships. This dealership was by far the best one that I encountered. The staff specifically Tim Johnson and Cory Andrews were amazing, very professional and definitely out to get you the best for your money. If your looking for a true and honest car dealer and a company that will work with your finances this is definitely the dealership to go visit!

hd97michael

Nov 21, 2016

Didn't look forward to the car purchase process at all....Never a pleasant experience .... Usually AS bad as the dentist !! **** NOT this time. The sales gal Kelly Sears was AWESOME!!!!!!!!!!!!!!!!!!!!!! Got me a terrific price & handled the process incredibly well.... I've bought a lot of cars over the last 45 years. Best car buying experience ever ! HIGHLY RECOMMEND.thanks, Michael St Pierre

S.GREGO

Nov 21, 2016

Brittany was great. She listened to what we wanted and provided the information we needed to make our decision. A friend of ours told us that Harbor Nissan was good and did not make you feel pressured like other dealers and he was definitely right. Everyone at Harbor was extremely friendly from the girl at the front desk to the business manager, Jason. I would highly recommend Brittany and Harbor Nissan to anyone looking to buy a vehicle.

MO.GRIFFIN1227

Nov 19, 2016

Kelly was absolutely amazing. She made sure I would be able to get the car before showing me and getting my hopes up. She also asked me exactly what I was looking for in my vehicle to make sure I was getting what I wanted. Of course I was able to test drive it before signing the paperwork. I'm completely in love with my new 2016 Nissan Altima SR.

MMH

Nov 18, 2016

Friendly environment and staff. We knew what cars we wanted to see when we arrived and there was absolutely no feeling they were trying to up-sale us and no pressure to look at something different. Sales and negotiations were straight forward.

RYANLEGAN20

Nov 18, 2016

Charley and Chris were exceptional in assisting us through 2 trade-ins' for 2 new cars. They were exceptionally patient with us in the process of going through the Nissan packages. The other sales people were great in offering our 3 year old balloons and even ice cream. The manager and staff were there even after closing to insure that the deals were done and we were able to drive off in our new cars. They even helped us at the end of the evening transfer items from old cars to new cars. We could not have been happier during the car buying experience. Exceptional personnel at this dealership with a very upbeat outlook. Since we were there a little later than closing we did get to experience the cleaning personnel who were as kind and friendly and extremely through, which is why the dealership looks like it is still new.

bchamberlain

Nov 18, 2016

The service was very good. I was waited on immediately upon entering the service area. The men moving the cars were very professional and courteous. I was offered a shuttle service which I used. Everyone was very courteous.

anm94

Nov 17, 2016

I leased a 2016 rogue and Shea was awesome to deal with!! She was able to get me a lease at a great price . Most of the paperwork was already done and waiting for us when we arrived so we didn't have to spend much time at the dealership. Excellent experience all around!

GEM1133

Nov 17, 2016

The salesman Amos was very efficient in finding me a car. He was very nice and helpful. I would highly recommend him and the dealership to my friends.

SWFLREBROKER

Nov 17, 2016

This one makes 6 vehicle purchases from Harbor and always a pleasure to deal with. All involved in the Purchase were true professionals and worthy of a great review.

jazzysdad63

Nov 17, 2016

My husband went to trade our truck for a smaller car for me and came home with the car i wanted and price we could afford thanks horbor nissan.

jeanette

Nov 17, 2016

The recommended maintenance appointment for the brand-new vehicle purchased at Harbor Nissan in May 2016 was scheduled in advance and was right on time with quick, prompt, attentive, expeditious, and professional service. Thank you.

MBLEMONS

Nov 17, 2016

Jeremy took very good care of me with restoring my car back to what feels like driving a new car again. Thanks Jeremey!! Brandy Lemons

Michelle Rice

Nov 17, 2016

All I can say is that the men here worked a miracle for me. They never stopped until I was in a car. Generous. And very helpful and courteous.

PALERMOFLA

Nov 17, 2016

I have been servicing my two Nissans here for over 10 years. The service department has always been responsive and professional. This time service advisor, Rob Thompson, went out of his way be helpful.He made sure that my car was serviced quickly and thoroughly. Thanks again, Rob.

phoebeson5th

Nov 17, 2016

I have been coming here since I bought my car from them in 2012 and you always treat me so well. I constantly recommend you to my friends. And I will keep coming back for service until I decide to buy a new car. I will buy it here also. Thanks for the friendly atmosphere!

micheler425

Nov 16, 2016

Tom Rusch was wonderful, he took really good care of all our needs. I would recommend Tom Rusch and everyone at Harbor Nissan. Will purchase nothing but Nissan from here on out!!!

hlindsey

Nov 15, 2016

Mike and Tom were very helpful and knowledgeable about the suvs we questioned. They gave us a great deal for our trade in as well as a rate and monthly payment. They were quick and the process was painless. I definitely recommend harbor Nissan

JAMIEMOO22

Nov 15, 2016

I love working with Harbor Nissan. Every time I go in there everyone is so happy and helpful. I went in early because I live over 45 min away and had a meeting near by that ended early. Not only did they get my car in right away and pointed me to the comfy waiting area. I didn't have my children with me that day but i was very happy to see the toy section set aside to keep the littles entertained.

Oj Phillips

Nov 15, 2016

Upon my arrival I was checked in promptly, told my service would take approximately an hour and within that time frame, I received a call letting me know that my service was completed.

brent_hannah

Nov 15, 2016

Took way to long even though I called and said I would be there later that evening, truck had lights out on it and was not fixed upon buying, had no gas in it,one flat tire in the front and was not cleaned!! And I just found out I still have no insurance on it because they never did it like they said they would. NEVER AGAIN!!

Sharon Cole

Nov 15, 2016

I have never spent my whole. Day to get a oil change worse service i was there almost 4 hours for a oil change.an i am not happy with my car used.peice of crap an make my payments. On time

Twokind50

Nov 14, 2016

I'm alittle older and I loathe the idea of pressured into anything let alone all the fine print of a contract and I had a wonderful stress free experience through harbor Nissan with a young man where there was no pressure he listens to my needs and found me exactly what I desired politely considerately and professionally. Did not expect all I recieved for I now look at buying a car as a positive trusting experience. Ask for Daniel Murillo. Great positive polite young man.

JAYMIKOVITS

Nov 14, 2016

So I took my leased 2015 rogue in for oil change and to fix driver side window that was making clang noise while rolling up and down. The noise is gone fine but my auto touch up isn't working. They marked on the sheet they checked tire pressure but the didn't. They are still under inflated. Even after the vehicle needing to be towed back up because they left the oil cap off and oil was everywhere but in the engine. The director of service was very apologetic and insisted it was not how they do business. They even brought my car back to me. However, they send a filthy smelly mechanic to drive my car back to me so there was grease all over my tan leather. Not his fault, he was working on cars all day. Of course he will be nasty. A manager should have drove it. Oh Well. I dont recommend this place and as soon as my lease is up I will be going elsewhere.

mabel_762000

Nov 14, 2016

Rob Wilkins sale Manager nice people ,good attention excellent person and Ryan Suta sales,very good sale person,good people thanks great job absolutely yes ??

NARC101

Nov 14, 2016

Went in for routine service and they found a few issues with my vehicle. It was explained by James Lane what needed to be done and all problems were warranty covered. Parts had to be ordered and I would be contacted.Only issue I have my contact information has never been cortect. I have been going here since 2008. I think by now they would have the correct contact information.

rhughes1019

Nov 14, 2016

Ya forgot to replace the sticker on the truck that tells me when to come back. Ya forgot on the guy ahead of me also but he reminded ya. I didn't look til I was down the road. If ya want ya can mail me a sticker.

enzodad71

Nov 14, 2016

My sales man Derron Collins was polite, professional and happy to help me out. The only issue was that the internet and computer system was slow and that was the only thing that delayed us.

aljan

Nov 13, 2016

Harbor Nissan was the second dealership we visited and were comfortable purchasing a vehicle at this dealership. Aaron Kennedy, our salesperson, was very helpful, knowledgeable and professional. He answered any questions we had, but did not push a buying experience on us, it was our choice. This dealership is not the nearest to our home, but we are willing to drive a bit further for great customer service.

Ben C

Nov 13, 2016

Cory pulled through for us. He responded to our internet inquiry about the 2016 Quest promptly and followed through. Cory made us in dealing with purchasing this certified vehicle easy.

ekozey

Nov 12, 2016

He dealer who sold me my car was wonderful! This is my second time working with him and he makes the experience great. The financing part was horrible. I told them that my address was wrong on the paper work and they said "they go off your license address" but the license on my address was the correct address which was not on my paperwork. In the end my registration had the wrong address because the financing manager never fixed it during the process and so I had to return later on the week to have it corrected. Then, the financing was agreed upon for 72 months. When I went to sign my paperwork it said 75 months. When I told them that wasn't the agreed upon financing term, the manger said "then they quoted you wrong because we don't finance for 72 months we finance for 75 months." Well I did not know that and that wasn't the agreed upon amount so I found the paper that they quoted me for with "72 months." After adding another half hour into the 4 hours we had been there it was finally fixed. I did not appreciate this. Had I not noticed I would have paid $1500 more in the end. People need to pay attention to what they are signing so this doesn't happen to them! The sales experience was great but we went in the dealership at 10am and didn't leave until 6pm because is took 3 hours for paperwork! I was very dissatisfied with this experience. I love my vehicle but I would reconsider buying from harbor again if every experience is like this one. Again, the dealer was fantastic though!

Yayamama

Nov 12, 2016

Salesman Matt Garland and Ezekiel Garcia in finance made the process of buying a new car extremely fast which I truly appreciated. I was able to come to the terms that work best for me before I even stepped foot in the door. Pre-qualification inventory that they had in stock and how the finance department work with me made carbine and actual pleasure. When I drove up I was able to complete the entire purchase and drive away in my brand new Rogue with no hassles. Just to be sure I was getting the best deal, I called the other area Nissan dealers and their reaction when I questioned prices Etc told me all that I needed to know. Harbor Nissan is the best deal in town! Car dealers tend to have a bad rap because of pressured sales tactics and Slickdeals that the buyer ends up regretting usually. I experienced none of that with Harbor Nissan. A week later and I am extremely satisfied with the quality of my vehicle and most of all I feel very confident and reassured that this was a great purchase in all aspects!

drose

Nov 11, 2016

The entire experience was provided quickly and efficiently. Everyone was smiling and helpful. My only complaint with this dealership is probably not their faulthe, but the prices for services are always quite a bit more then the local garage

johnajoh

Nov 11, 2016

Harbor Nissan's Service Center has treated me with courtesy and with a friendlyattitude. I had the pleasure of visiting the Service Center twice over the past two\weeks purchasing a $272 key and a 30,000 mile tune up. Both experiences werewell and I look forward to coming back in the future. I'm driving a 2013 Maximaand love the performance of this car.

kathrynknight53

Nov 11, 2016

Never disappointed. Harbor Nissan always provide great customer service and make me feel at ease. I never feel like I am being ripped off. I always recommend this dealership.

robbolinoart

Nov 11, 2016

Everyone was very professional, answered all our questions in a direct manner clearly. they where all very helpful, and courtious. because of that we have already recommended Ezequiel to someone and they maybe coming up there soon.I want to thank the company for hiring qualified employees to work at their company and let them know their investment in hiring these people will earn them big dividents !!!Congratulations on a job well done by all!!Sincerely, John and Grazia Robbolino

Jeff fambrough

Nov 10, 2016

On 10/ 24 I reached out about a car I seen on Car Guru the cells associate said the car had not been certified pre-owned certified yet and it will be. During the week thereafter on Tuesday Wednesday I did not negotiate but was buying the car after running my credit in my daughter's credit since the car was going to be in her name. Thursday 10/ 27 I gave them my credit card number to put $500 down and told them I was going to put a total of $7000 down on the car. Friday evening I got a call from the finance manager telling me that no one ran my credit card for the car and it was sold to someone else. I reached out to Tom Bishop on Saturday morning and was given Eddie the finance pre-owned car manager number. After talking to Eddie that he was going to find another car for my daughter I have received no correspondence other than answered texts from him saying NO to my question of have you found anything yet. If you want to go buy a car and take your chances that not one small hiccup issue either on your part or their part will throw them off then please feel free. Customer service is not on their agenda no one takes ownership of any circumstance that arises.

ladydi1203

Nov 10, 2016

I dealt with the manager in the service department, Scott. He was excellent. The service was wonderful and the dent and paint job was amazing. I am very pleased.

Mhjh2738

Nov 10, 2016

Made a 9:15 appointment and got right in. Was greeted at my truck door. Confirmed appointment and was directed to the lounge area. It was clean neat free pastries and coffee or water. Wifi. In and out in no time. Truck even vacuumed out as they handed me my keys. Great job including complete vehicle inspection. Thanks again. One more thing my sales lady Kelly saw me in the service area and came over hugged me and thanked me again for buying my truck here.

66techgirl

Nov 10, 2016

I would have given 5 stars but waiting an hour and a half for an oil change and a couple air filters is WAY TOO LONG.

ckropf12

Nov 10, 2016

The dealer I had made all the difference in buying a car. I want to send everyone I know to buy a car from him

Donnie G

Nov 10, 2016

I visited Harbor Nissan just to kick tires and look around, and eventually visited a few different dealerships because I was not so sure I wanted to purchase a Nissan. I eventually decided to come back, because Greg Wilbur was so accommodating and professional. I never felt pressured, he answered all my questions honestly and seemed genuinely interested in finding me a car within my budget, at the best bang for buck. I feel he should be in management, teaching other car sales people how to treat customers--he's that good. The other dealerships and salespeople at those dealerships couldn't compare to how Greg and Harbor Nissan worked for me.Long story short, I found a car that's perfect for me, at a great price, and the purchasing process was SO easy. If I ever purchase a car again, I know the guy to go to: Greg Wilbur!

dpcrane

Nov 10, 2016

Harbor Nissan did a great job with my warranty needs. Great communication and very efficient with the paper work and loaner car. Thank you to my service writer Lori and to service director Maureen.

bagwellbillatymail.com

Nov 9, 2016

I have purchased many vehicles from Harbor Nissan and each part of the deals has been great. Everyone is friendly and honest. My salesperson Josh was a pleasure to work with.

kkharvey1231

Nov 9, 2016

I had a bad experienceon myfirst visit when my car was less than a week old, but everyone has a bad day once in a while. . On my second visit to actually fix what was wrong with my car it was perfect. My only complaint is the process not the people.it took 2 weeks to actually fix the problem. One visit to look at it and order the part and another visit to fix it. I had to drive a brand new car around for 2 weeks with the door to the gas cap open cause it wouldnt shut.

kellikalmes

Nov 8, 2016

When I purchased my preowned truck I was very happy with the sales team. Very happy with the truck and the price that I got. The truck was very sloppily detailed. Water spots and streaks everywhere and grime still between interior panels and dash. Once I cleaned it at home, it now looks great.

mgtatorbug

Nov 8, 2016

Brittany was amazing and very down to earth to speak with. Her demeanor was very welcoming and professional at the same time. She did not say something that left me wondering if there were any gray areas. I appreciate her honesty, attention to detail, and wonderful demeanor.

GINNIF

Nov 8, 2016

Top-notch service everyone there was so nice and friendly from the time I walked in the door till the time that I left in my new vehicle it was absolutely wonderful everyone was so nice and so helpful and just over all 10 stars actually 11 stars

batistainvestments

Nov 7, 2016

Matthew Garland and Tommy Hines were great to work with. Reasonable, no back and forth. I made an offer, it was accepted. They even gave me a vehicle that had more features on it than I asked and didn't increase my payment. Real service and professionals.

ZAIDASOLISZS

Nov 7, 2016

II thank Mike for his excellent service and his help throughout the process and speed with the papers. The other is a place where they make you feel happy and as you were at home

jones24

Nov 7, 2016

I went in for an oil change on my 2010 Nissan Frontier, And left with a new 2016 Frontier, Chris was kind and professional and got me a GREAT DEAL!!!!! This is the 3rd vehical bought here and I'm sure not the LAST.

RCAMBY

Nov 7, 2016

I went in for an oil change and tire rotation and received great service. I would recommend this dealership to my friends any time.Thanks

oescobar8990

Nov 6, 2016

Mike went above and beyond any other salesman I have felt with he made the deal happen that fit my budget and made me and my family comfortable

Darrell Wheat

Nov 6, 2016

Tim was great to deal with and made the 80min drive south worth the time and money. He is a consummate professional! Will be back to do business again! Thanks Tim!!!!!!!!

anniehall729

Nov 5, 2016

My salesman Tom was very nice and honest and I felt very comfortable with him. And Kevin the finance manager was awesome too. I had a great experience. This is my second car from Hatbor Nissan!

CSCUD

Nov 5, 2016

My wife and I qualify for free oil changes since we advertise for the dealership. The dealership recently changed their policy so you are required to make an appointment when you need a service completed versus just walking in. You would think this would reduce your wait time right?! I waited over 2 hours to have a basic oil change done on my car and this isn't the first time this has happened either! I am done with this dealership, their advertisement is coming off my car and I will not be back. I think they've gotten in way over their heads and just don't want to admit it.

dhusman453

Nov 5, 2016

Was glad that "the customer" came first. Staff was not pushy at all. From start to finish I washelped through the complete process. I will definitely recommend HARBOR Nissan.

Shari and Greg

Nov 5, 2016

We have been purchasing vehicles for the last 30 years and this is by far the beat experience we have had. Both the salesman and financial manager were exceedly professional and helpful.

soapylexus2

Nov 5, 2016

My daughter and I decided to visit Harbor Nissan used lot because we were looking for her first car. I always see the Harbor Nissan stickers around town so we said why not check them out. We were greated by Timothy and we discussed our needs. We did not find the car we were looking for on our first visit. When we left that day my daughter and I decided we wanted to buy a car from Timothy. Over the next few weeks Timothy sent various cars to us to consider. He always made us feel like he had our daughters safety and best interest in his mind as we searched for our daughters first car. He went above and beyond to help us find the right car and get us a deal that worked for us. I would buy another car from Harbor Nissan the next time I am looking. Timothy and Eddie Sharfenaker got us the car and deal we need.

Stanimir

Nov 4, 2016

Thank you, Kelly Sears and Tommy Hines! WE was so happy to chose the Harbor Nissan and Kelly and Tommy are so friendly and professional, we had a good time at that place! They explain everything we need to know and helps us to make a decision for the new car! Thank you again! We will recommend you to are friends!

NLANDERSON

Nov 4, 2016

The service dept was very friendly and efficient. They know their stuff! I was in and out in no time. They will even wash and sweep your car.

nhendrick

Nov 3, 2016

Like the free lifetime oil change when I call they give me a scheduled date to come in for service so we appreciate that..thanks

Erick_47

Nov 2, 2016

Don't get me wrong, I appreciate the free oil changes I get (as my review title says,) but having my appointment scheduled for the wrong day even after I called a second time to verify wasn't impressive, and the two hour wait kind of offset the $29 I saved on the oil service. And then, they're out of reminder decals to place in my car for the next service? Finally, to have a $119.99 "15,000 service package" recommended for an air filter, wiper blades and tire rotation was a blatant attempt to grab my money, especially since I had just replaced my own air filter last month. The free coffee and room temperature bottled water just isn't worth that much.

Cell4567

Nov 1, 2016

Chrissy was excellent - took her time and didn't high pressure- she made the Nissan experience perfect! Answered all my questions and gave me time to digest the information. I would recommend her highly......which I already did!!

deborahacollins13

Nov 1, 2016

The only Nissan dealership in the area that uses Costco Auto Buying! What a fantastic experience. Shea Louis! Was an exceptional sales associate. Thank you

dieman2

Nov 1, 2016

Tom and Richard help us, they were friendly showing us all of the features and how they worked.I would highly recommend them to anyone. The whole office team was exceptional and thorough. I am very happy with the Rogue and Nissan Harbor, Port Charlotte Florida. Thank you. I am very happy with the Nissan Rogue

regwaid1

Nov 1, 2016

Scott, the sales manager, was very nice to deal with. Our problem is with the vehicle and NISSAN> Very unhappy that we drove to have our car serviced from Fort Myers ( car is just 2 months old) and was told that the problem we are having CANNOT BE FIXED AT THIS TIME!!! APPARENTLY IT IS A "STRUT" THAT IS CAUSING THE KNOCKING NOISE IN OUR NEW VEHICLE AND IT IS A PROBLEM THAT IS KNOWN BUT THERE IS NOT A FIX AT THIS TIME. UTTERLY RIDICULOUS!!! NOT HAPPY WITH A NEW VEHICLE THAT AT THIS TIME CANNOT BE REPAIRED!!!!! In addition, since there is no idea how to repair the PROBLEM, truly, no one can state if it can harm other parts or be a safety issue now or in the future!! Difficult to rate service when one cannot get service on a new vehicle!!!

jschulte86

Oct 31, 2016

Scott Essex was extremely helpful and personable providing an enjoyable and beneficial review of my options. Tom Hines was also helpful and informative in the financial office. Gene Gerald provided information and pricing that led me to purchase a new vehicle although my intention was to have my 2015 Sentra inspected, repaired and oil changed.

LarryD

Oct 31, 2016

Mike Longo was pleasant and easy to talk to. He kindly answered every question with complete knowledge. He and Kevin Bays explained the different options that were available in a clear manor.

MaryFlynn

Oct 31, 2016

Had my windows tinted. It was done quickly and efficiently. The service counter was clean everyone was friendly and funny and happy to be at work. THANKS

MITCH5032

Oct 31, 2016

Everyone was very helpful from financial to especially sales! Kelly sears was great worked very hard to get me the deal I needed an showing me all the features on my car! Highly recommend her!!!

PATRAGZ

Oct 31, 2016

The service and people are always good. Appointments are easy to get and are usually on time getting your service completed. Very happy with Harbor Nissan, thanks.

rmcsb13

Oct 31, 2016

Everyone was very helpful with every question I had asked and went out of there way to make sure that everything was perfect and great.

STZAB20

Oct 31, 2016

Ms. Shea is an excellent customer service/sales professional oriented person, Mr. Tom also, they made the transition of the purchase easily and very friendly. Opposite to the management, 3 of them were no friendly at all, 1 of them gave me different prices for the trade in, promised help me but he did the opposite. The other 2 have not idea why they were there, very annoying and disrespectful.Also very disappointed that sentra s 2015 has more and better features than sentra s 2016 even when the new one is around $4000 more.

Beachgirl

Oct 31, 2016

Julia Flowers is an exceptional sales executive. My experience was awesome as she took time to help me learn a lot about the Nissan Rogue SL 2016 by showing me all of the features and how they worked. She was very professional, informative and fun! She worked hard to make it possible for me to get the car deal done and I would highly recommend her to anyone. The whole office team was exceptional and thorough. I am very happy with the Rogue and Nissan Harbour, Port Charlotte Florida. Thank you Julia and Zach and the team!!

boblinda5

Oct 31, 2016

I was treated as a valued customer, even though it was my initial visit. The car was exactly what we wanted and Scott explained all the functions in detail, taking all the time needed to make sure we understood.

danleeg63

Oct 31, 2016

It was a pleasure working with Shea Louis as our salesperson when buying our Titan XD. She took and sent me a video of the truck which was cool and helpful. I was coming from Orlando so I wanted as much of the pricing figured out before going to the dealership and she was great at making that happen. The part I did not like was when it came to the warranty during financing. Advertisements do not mention that the 2016 only come with a limited 3 year 36k warranty. Current advertising only mentions the 5 year/100k warranty which is only for the 2017 model. I don't understand why the 2016 wouldn't have the same warranty easily when it is the first year of the Titan XD and deserves the better coverage. So the sales experience was great but the warranty disclosure was lacking.

flierlb

Oct 31, 2016

Excellent service, lovely man took care of me. Helped me find the jack which was tough to find.I brought my car in before theynwere even open and they called me as soon as they arrived to work.He kept me informed of the progress and offered me food and beverages.There was aproblem with the tire after it was repaired and a new one was put on. He gqve me a good price on the tire.

giambo

Oct 31, 2016

This is my second car purchased there, will not be my last. Knew what I wanted from looking on line. Tyler as great - then turned over to Dean to finish up. In and out in less than 2 hours. Drove away with new car. All staff was friendly! Highly recommended!!!!!

DOCSAV602

Oct 28, 2016

had an appt. for an oil change and everything went great. excellent service, speedy service, and great pastries and coffee in waiting area. keep up the terrific service. see you all again in Jan. 17

EBERNICCHI

Oct 28, 2016

When the appointment was made it was for a recall and the air vent in the back. Aparently there were two recalls and one they needed to order a part so I have to go back. As far as the air vent that never got addressed and will have to get addressed next time. I sat there for TWO hours which I really did not need to do. I had to go to desk and ask about my car. Low and behold it had been done and no one told me!!! Then I found when I got to the car the air vent was not taken care off either. I was not a happy camper.

hohfop

Oct 28, 2016

I was very pleased with the salesman that worked with us and the financial department went above and beyond to get the deal done. i was overall very happy with whole transaction.

kauai_sand

Oct 28, 2016

After moving to SW Florida & exploring employment opportunities at this dealership earlier this year - what brief time I did spend there during that process quickly convinced me the store had a really good vibe & atmosphere, and would be a great place to work. Needless to say - when it came time to buy a vehicle, I had no hesitation in thinking about Harbor. Efficient, thorough, concise sales experience provided by Rudy, Ezequiel, and Zach in finance. 2016 Sentra SV.

mac239299

Oct 28, 2016

No haggle pricing, got the truck I wanted. Wasn't there very long so no time was wasted. I picked out the truck I wanted and 2 hours I drove it home.

SHARONDONALDSON7

Oct 28, 2016

Everything worked out very well. I was very pleased with the whole experience. Thank you for the work done. I do not have any additional comments.

Daniel J Roe

Oct 27, 2016

This is now the fifth vehicle that our family has purchased from Harbor Nissan. The entire staff at Harbor Nissan is very accommodating and always willing to make you happy. Richard Caracciolo is very knowledgeable about the entire Nissan line up. I strongly recommend Harbor Nissan for a New/Used vehicle. Thanks Dan

Ellen Welcome

Oct 27, 2016

We had a few problems at first, but as soon as we voiced our concerns, they were immediately taken care of. The only problem is what we feel is false advertising, the oil change for life is not free. The fact that different types of engines and oil are not free, This should be qualified in your advertising.Our finance manager was Rob Wilkins, but he was not listed. He did not give us the car fax, we asked at least 3 times before he actually printed it. He also did not give us the info for the road service we purchased. We did get all eventually.John and Ellie Welcome

Glitvin1

Oct 27, 2016

I've personally purchased as well as referred many friends, in excess of 24 that purchased vehicles from the dealership. It is always a positive experience and the folks become repeat customers, which I believe speaks volumes.

pjkristobak

Oct 27, 2016

We bought our car on Monday and the appointment to have the paint and fabric protection on the car was able to be scheduled for Wednesday. (Richard Caracciolo made the arrangements) We were impressed with the attention of everyone in the service dept. and the speed if having the service completed. What could have taken several hours was completed in one hour. This saved us much time and travel. The sales staff and service staff were very friendly and helpful. I would highly recommend your service department from the experience Iwe had on our first visit.

jamie_granillo

Oct 26, 2016

Harbor Nissan has great staff and provides wonderful customer service. The reason for the average rating is because the last two times I had my oil changed, it took nearly two hours with an appointment. One time, the service adviser forgot to tell me my car was ready so I sat there for 40 minutes after my car was finished. This past time, I had an appointment and still had to wait nearly two hours. I understand the oil changes are normally free, but don't understand why it should take so long if you have an appointment.

joanforde49

Oct 26, 2016

Stumbled onto Chris Rowell as I was parking. He directed where to park and the rest is history. I told him what I was looking for and with out hesitation he was able and knowledgeable about my concerns. In less than an hour Chris had taken the preliminary info and I was sitting in his very large office with his finance manager Kevin Bays and the rest is a great ride in my 2017 Frontier..way to go Chris !!

rjmendes54

Oct 26, 2016

The associates at Harbour Nissan were very professional and courtious through out the whole buying process. From first contact online through phone conversations with Ryan Syta to the Finance process with Tommy Hines. I don't usually enjoy the car shopping experience and after driving an hour from Bonita Springs I was pleasantly surprised to deal with your team. I hope to continue with this relationship in the future (don't change).

aplusrjs

Oct 26, 2016

Went there for an Oil change rotation of tires and my 82,000 maintenance ScottThe service manager was very helpful and very professional and thank you very much

corwin2k1

Oct 26, 2016

Contacted online, they responded quickly but without pressure. Had car ready for test when we arrived, gave freedom to test on real roads, not just a predetermined route. Purchase took awhile, but nothing's new about that. All over a great place...

GASMAN1TS

Oct 26, 2016

I have an on going problem with the truck I purchased. I've been there for several issues. I still have an appointment for tomorrow. I will be speaking to Tom Bishop and following up with a letter to nissan corporate.

GYTON2

Oct 26, 2016

The first visit for repairs to our Cube.The service department forgot to put on the new tires we paid for. Even though they had the car for a week since for the window repair they ordered the wrong part which we understood wrong parts can be ordered.. .The follow up visit we received the new tires we paid for but the tire light is still on. We called to see if they could assist with bringing our car back or picking us up. The call was made at 8:30 am and three follow up calls were placed since no one called back until finally at 1 pm they agreed toPick us up. However after waiting an hour with no call from the driver, an appointment was scheduled to be picked up the following morning at 8. Not sure we will be bringing our car back for further services since we began to question if oil was completed.

fishtah

Oct 25, 2016

Just bought the vehicle and it had ants. They got rid of the ants but left thr vehicle a little dirty that's why I gave A 4 star instead of a 5 star.

lbmxmom

Oct 25, 2016

I had an oil change appointment on Saturday at 11:00 a.m. I pulled in at 10:55. After doing the minor paperwork, I was told it was going to be 1 1/2 hours. I said, 'really, I have an appointment". The Service Rep said they were busy, so I went to the waiting room and waited, and waited. After 1 1/2 she came out and suggested a needed service. I refused and then she said the vehicle would be going to the car wash soon and it shouldn't be much longer. At 2:00 p,m., I was pacing the floor. I drove out of the lot at 2:15, over 3 hours later! I told her the wait was totally ridiculous! I don't know why I waited for the car to be washed; it was the worst car wash and towel dry ever! I went home and washed the car in my driveway. I was very disappointed.

MJ

Oct 25, 2016

First let me begin by saying that there are 2 other Nissan Dealerships closer to me than Harbor Nissan. After being poorly and unprofessionally treated at the other 2 places, Harbor was my last hope in being able to own a new Nissan. I have owned 4 Pathfinders in my life and was looking for a new Rogue.Harbor Nissan is a warm comfortable place to learn and shop. Chris was a gem, and listened very carefully and found the best solution for my situation. From the initial response to my online request to the final delivery of my new Rogue a couple of hours later, this team worked like a well oiled machine. They took care of everything seamlessly. It was so simple, and I was amazed that I drove home that night in the car of my dreams!

Wendy

Oct 24, 2016

I truly enjoyed every moment buying my new car. Rusty was fun and knowledgeable about all the features in my car. I would definitely recommend the dealership to anyone and everyone. Thank you!

FloridaLiving

Oct 24, 2016

Best experience EVER!!!! From the moment I used the online inquiry to the very end when the keys were handed over to me; the experience was professional, welcoming and quick (but not in a rushed sense). I work 15 hour days in Fort Myers and I didn't have time to sit at a dealership all day long searching for a car, test driving and going over numbers. Timothy made it very easy for me; I told him what I was looking for in a vehicle and the price range I was comfortable being in. I was able to test drive the vehicle during my break and he did all the leg work on the paperwork end. I also was able to talk to Rob (finance department) prior to finalizing the deal; making sure we stayed in my price range and going over a few other options. When I arrived to actually sign the papers, it was quick and easy! Timothy, Rob and all the staff were very pleasant and you could tell that they really care about people, and that you aren't just a price tag to them.

escape

Oct 23, 2016

Chad walker salesman and Joe wright financial were the best thank you i actually went on line to carfax.com and put in what I wanted and it was there in port charlotte I feel I got a great deal Joe especially worked it out beautifully he kept his word when he told me he would take care of me

Cheryl Bailey

Oct 22, 2016

I have always dreaded buying a car. Car salesmen do not have the best reputation & in my experience are not always honest. From My first contact with Brittany Graham, I knew I was in good hands. She did everything possible to give me the best deal. She is professional, efficient & enthusiastic. She returned my calls in a timely manner & answered all my question. She made me feel comfortable that she was there to help me. This was the best car buying experience I've ever had.

Erica and Sabrina's Mom

Oct 22, 2016

Rich and Kermit made the process of financing and buying my new cool Versa seamless! I highly recommend this dealership. Nice people, and great deals!

foxterrier.cp

Oct 22, 2016

I had the pleasure of working with Kermit and Ryan. As a single woman, I was apprehensive about making a deal of this importance on my own. I told Ryan what I was looking for and he had me test driving my new 2016 Nissan Rogue in no time! I did not need to test drive any other vehicle. I knew that was the one for me! I LOVE this car! Ryan was a total pleasure and so easy to deal with.Kermit was so caring and understanding of my situation and he worked very hard to finalize a deal that I would be able to handle. His dedication and grace was so comforting. Not once did I feel pressured to accept a deal I didn't want.I am sure I was led to this dealership so I could have the blessing of working with these two gentlemen. This is definitely MY dealership for the rest of my life!!Thank you Kermit and Ryan!!!Cheryl P.

JTANDPAPI

Oct 21, 2016

I dropped my key which got stuck under my seat. The employee spent extra time to help retrieve the key. Came for oil change and tire rotation. My car was washed. """.."................

Meichelkraut

Oct 21, 2016

I was very impressed with Brittany Graham. She was very caring and assertive. She made sure we didn't sit forever and Kevin was so nice and polite. He gave us tips that we definitely appreciate. They are a great team and between them both, we were in our new car in no time and driving her home. Thank you Nissan.

race168

Oct 21, 2016

The sales person Jim Johnson was excellent. he did everything in his power to help us 2 handicapped Senior citizens, make this deal happen and we would reccomend him and your company to anyone interested!!!!Thanks to all>

santinoscar1976

Oct 21, 2016

Our sales person was awesome. He was not the issue with. My father bought a new truck and the compass was not working and we bought it back to get it fixed, and to get the window tinted, and the service department was not aware that the digital compass needed to get fixed. Also, broken promises regarding referral fee for the sales agent. I know that it is not the sales person fault, but to be following up on it for more than 3 weeks and still nothing. Very disappointing.

jasoncotte39

Oct 20, 2016

It took from 830 am until 8 pm to finally leave with a vehicle the bank they use is very slow my salesman Alex was awesome he got me into the truck that I needed for $3500 less than it was marked at . He pushed the bank to make it rite I now own a 2014 f150 king cab truck with only 31000 miles on it . I love this truck THANKS alex

ARMAND

Oct 20, 2016

THE STAFF IS COURTEOUS AND PROFESSIONAL. I AM GIVEN CONSTANT UPDATE ON THE PROGRESS OF MY SERVICE AND WAS GIVEN A COMPLETE LIST OF ALL THE FINDING ON MY VEHICLESPECIAL NOTATION TO SCOTT NELSON WHO ASSISTED ME THROUGH THE ENTIRE SERVICE PROCESS. AS I MENTIONED ON MY VISIT, HARBOR NISSAN IS THE BEST DEALERSHIP FOR SERVICE I HAVE DEALT WITH. I OWN A COMPANY IN RI AND I HAVE A FLEET OF DIFFERENT VEHICLES OF WHICH I HAVE SERVICED AT DIFFERENT DEALERSHIPS. I MUST SAY HARBOR NISSAN HAS THEM ALL BEAT HANDS DOWN. ANY DEALERSHIP CAN SELL YOU A CAR, BUT TO ME IT IS THE QUALITY OF SERVICE THAT WOULD KEEP ME COMING BACK AS A REPEAT CUSTOMER.

DONNA18

Oct 20, 2016

Harbor Nissan is the place to shop for a car. I have purchased both new and used vehicles from this agency and loved my experiences and continued customer service after the purchase. Greg, my salesman was knowledgeable and Dean the finance guy was superb. I even called 92.9 Todd at Kix Country to plug this company the next morning when he was advertising the company on the radio station. I couldn't be more satisfied.

GEOVANNIGP

Oct 19, 2016

All staff, sales representative, manager, insurance representative very attentive and promt with the service. The trade in price was very good. The new car price too. Wonderful staff.

ladydi1203

Oct 19, 2016

NO waiting. Service was excellent. Vehicle maintenance. When we purchased the vehicle, it came with lifetime free oil changes. I brought my vehicle in for its first oil change.

outreart

Oct 19, 2016

Everyone tries hard to be helpful. A nice environment to wait for service to complete. We are very pleased. I recommend this dealership highly. Thanks for the excellent service.

Porteecax

Oct 19, 2016

My experience at Harbor Nissan was just right. The sales staff are caring without being pushy. They are patient , knowledgeable, and eager to encourage their customers. When finally meeting withe finance , --great customer service continued. They were able to get me out the door with the pricing I could afford. Without a doubt, I would recommend and buy again from Harbor Nissan. I am greatful they are my neighbors.

susancase606

Oct 19, 2016

As soon as we drove into the lot we were greeted with a friendly face. Told him I had an appointment with Richard and called him out. Richard came out quickly with a smile on his face. He made us feel very comfortable! Richard very knowledgeable with the information that he gave us about the Altima. I knew what features I wanted in this car and Richard delivered! Kermit was so professional and attentive to my needs and concerns in buying a new vehicle. To come into a dealership and drive out with a new car the same day was totally awesome! How many dealerships can do this? Totally happy with my experience and since I keep my cars for 10 to 12 years, I will definitely come back to Harbor Nissan and hopefully will see these wonderful people again!

SUNNYKEYS2008

Oct 18, 2016

Tom Rusch is the best salesman. I just bought my new Rogue to replace my 2010 Rogue. The entire experience was wonderful!!! My husband brought a 2015 Altima from Tom last year. Although they offered to give us a different salesperson as Tom was off we opted to wait for him. Harbor Nissan is a great dealership and Tom is an asset to them!!!

weitzchicago

Oct 18, 2016

The Salespeople at Harbor Nissan's Used Car Lot were friendly, attentive and motivated to assist me in finding the SUV I was interested in buying. All of the sales staff including Joe, Edward S and especially Winchel Balthazar made my buying experience the best I have ever experienced!

Laura13

Oct 18, 2016

I represent a not-for-profit charitable organization that serves children and their families in Southwest Florida. We needed a reliable vehicle for our staff and volunteers - After shopping multiple dealerships, a friend of the charity directed us to Harbor Nissan - where we were warmly welcomed and offered a great deal. Thank you!

jjb84

Oct 17, 2016

Fred and everyone took very good care of my truck and fixing it all up great for me thanks again everyone.And will deal with harbor with my next auto too.

kimberlyrn1

Oct 17, 2016

I would highly recommend them. They were very warm and friendly to work with. They have the best prices around and will definitely work with you. It was a great experience working with Harbor Nissan!

knicholsg

Oct 17, 2016

The only negative thing I have to say is my salesman didn't show me all the little details but in his defense I was rushing the process! I do know when I go back for my promised detail they will take the time to teach me! I asked for Eddie as soon as got out of my car but I was ambushed by my salesman, Eddie did have the car picked out for me when I arrived! I must say Eddie and Dean took amazing care of me and their fun easy going personalities are a HUGE bonus for Harbor Nissan!!! I couldn't be happier with my Roque!!! Thanks again gentlemen!!

larryjlengel

Oct 17, 2016

If you are in the market for a new Nissan, give theses folks a chance. They made me feel like family. My credit isn't so great but they got it done. Thank you Chris F. and Kevin in finance. I am a customer for life. Thanks for taking care of me and helping me get my dream car. I forgot Zeke!! Thank you Zeke. Love the dealership!! If there is ever an opening in the parts department, let me know. Would love to be part of the team!!

melissav23

Oct 17, 2016

They were so helpful and so friendly. Very great place. Would def recommend to anybody. All knew a lot about the cars and very helpful looking within my budget. Found a 2016 car just within my price range. Very happy with my experience and would go there again for any future cars.

christigray1

Oct 17, 2016

They made it easy and painless. There were No hidden costs. They replied quickly. They answered all of my questions. I would use them again.

turrbo0

Oct 17, 2016

The dealer & body shop did a great job.Had a recall done again asked if any more recall's were in my future .They said no.Went home & sitting in the mail box another recall.Not good.I took off 2 stars on the rating for Nissan telling the dealer that the 2nd recall was drooped & was not needed.Now I have to waist a full day when all recall could have been done on the last recall.I feel they were not honest with me.

CWGERELUS

Oct 14, 2016

Expedient, professional, and courteous service is standard at Harbor Nissan. They go the extra yard in customer service. A special shout out to Fred Factor.

ANGL4HIM

Oct 13, 2016

Amazing customer service! Lamarr, Mario and Chad are the best! Staying after hours and making our experience perfect! We will reccomend Harbor Nissan to everyone looking to buy!

char_mcgurk

Oct 13, 2016

Tom Rusch is the friendlist and most helpful salesman we have incountered. We have bought three cars from him. We will be returning to buy our next from him! The over all experiance doesn't feel like you are being heckled by car salesmen but given the best deal and they work with you to better you!

Happy new Titan owners

Oct 13, 2016

We stopped by the dealership to kill a little time and look at the Titan trucks. We met our salesman Rudy Pou and because of an appointment elsewhere we had to leave and told him we would be back. When we came back, we took the truck for a test drive and decided to see about making a deal but because of the sticker price we were sure this would not happen. However the Manager (sorry I can't remember his name), the Finance Manager, Tom Hines and Rudy worked very hard to meet the number we were comfortable with in order to take the truck. We love our new "toy" and would like to thank everyone involved in making this deal happen!

jmelnyk86

Oct 13, 2016

Matthew garland was a fantastic salesman when I was buying my truck! He was 100 percent honest and like no other salesman I have ever met! He will go out of his way to make you happy with the deal, even when the deal was finished. Weeks later he answered questions I had. Thanks matt

hipp53

Oct 12, 2016

Tyler and his team at harbor are amazing this is the second vehicle I have purchased from harbor Nissan in a month and many will follow

JP60

Oct 12, 2016

The employees were courteous and very knowledgable. I am recommend anyone looking to purchase new or used to take the drive to Harbor Nissan. I did and I am very pleased.

lecrutia1

Oct 12, 2016

We work with a gentleman named Dan, he could not have been nicer and more accommodating. We found the car on line he made appointment for us that evening to test drive,he had the pulled to the front and ready for to see. Then Dean helped us with all the paperwork he too awesome and easy to work with. I would recommend this dealership to all my freinds.

rwise909

Oct 12, 2016

We went there, tried out a new Sentra and had a great deal completed in less than two hours. Have bought many cars before and this was one of the best experiences I have had.

BENJEN5271

Oct 12, 2016

Many thanks for taking care of my problem. Your service representative was attentive and took immediate action, for which I am very thankful. Your representative Jeramie was professional in every aspect.

SNYDERLD

Oct 12, 2016

Mike Longo and the rest of the team at Harbor Nissan made buying our new Frontier as easy and painless as possible. This is our second vehicle (one leased Altima) with Harbor Nissan, and our experience was just as great! Great job!

awsometwosome0

Oct 11, 2016

We had the opportunity of working with Kelly Sears your salesperson. We found her to be extremely knowledgeable about the vehicle we were interested in and went out of her way to find us the right vehicle that had the color and interior that we wanted.Kermit was very precise in his work and did a great job.

barbarabradshaw4

Oct 11, 2016

Usually buying a car can turn out to be a headache but everyone we dealt with from Gene and Tom in Sales to Zachary who handled our financing were all a pleasure to work with.

ebonymerc1026

Oct 11, 2016

I had an excellent experience here! Alex made sure he did everything possible to make sure me and my son would leave with a car that day!! Very friendly and hothat! I would definitely recommend this dealer to loved ones! Thank you Alex and Mario at Harbor nissan!!

arieselectric1

Oct 10, 2016

This is my second purchase at Harbor Nissan. If your on the market for s Nissan don't waste time anywhere else. They are no pressure no gimmicks. They will work with you to earn your business. They value customers and treat you with total respect. Overall a great experience.

BILLPAVIA

Oct 10, 2016

From time I entered everyone was very helpful, this is the second car I bought there in the last 6 months,i recommend this dealership and the salesman very highly

cpw339

Oct 10, 2016

I received a lifetime oil change just to test drive one of their cars. I didn't buy that time but I enjoyed a free oil change for over a year, and they never complained. Yesterday I stopped in and bought and got the best deal in S.W. Florida, I know, I have been looking for over two years!

csm

Oct 10, 2016

I took my vehicle to nissian for a recall, and while they were working on that issue, i asked if it was possible to also do an oil change. I know you need to schedule this appointments as the service department is so busy. (I was watching through the window). Anyway they were able to also take care of my oil change with no problem. I would recommend this dealership and service departent to everyone!

Rcarolinegalvez

Oct 10, 2016

both of the representatives that worked with us where very nice and helped us out enormously! we were able to trade in an old vehicle for a 2016 Sentra, and we are happy we got out of a really bad deal, at least we know that the debt we have is for a really good little car. It was a great experience, and both Ms. Chris and Mr. Kermit really showed pride for their work and for Nissan, I am very thankful to both Nissan Representatives, and all the help they provided us. Nice people and nice actions!

CarlosatCQshutters.com

Oct 9, 2016

Sales Representative Ryan Suta met us right at the door and walked us throughout the whole process. Later in the process Sales Manager Zeke and Finance Manager Tommy Hines helped us close a deal we didn't thought would be possible. Thank you all!!!

rj735

Oct 8, 2016

My service adviser Fred Factor was very knowledgeable and helpful in resolving the issues with my vehicle. Also my wife and I received a lot of good information from the sales department.

MaryFlynn

Oct 7, 2016

Kelly met us by jumping up to open the door for us. Then she was very knowledgeable and turned me over to Kermit a sales manager, The 2 worked very hard to get me what I wanted in price and the exact vehicle I wanted. With the hurricane in play, Kermit managed to close the deal and Kelly was all so happy to get us whatever we needed.While we were there, the owner was giving 5k to the local christian homeless coalition. That sold us!

narcdout

Oct 6, 2016

This is our second new vehicle purchased from Harbor Nissan. We came back because of our excellent buying experience from our sales person Mike Longo during our first purchase. We utilized Mike for our second purchase and and were pleased with this purchase as well. Mike goes out of his way to make the sales experience as pleasant as possible.

Amber

Oct 6, 2016

Great help from the service department.. Fred was a great person to work with.. thanks to him we purchased 2 vehicle from Josh..and wow that was a great experience..the entire staff was friendly and very knowledgeable.. thank you again

BORICUAX22

Oct 6, 2016

The staff was very courteous and are actually looking out for all there customers making sure we received top of the line service truly thank you

DRUSHEA

Oct 6, 2016

Right from the start, my initial call, Deserie was extremely helpful and pleasant. The service manager handling my service (Lori) was super positive and everyone was friendly and I felt treated extremely well. First class all the way. thank you

BRUCE.KINGHORN

Oct 5, 2016

Harbor Nissan starts at the door with smiles and greetings to put you at ease. The keep the conversation polite and straight forward. The sales department will work with you to get the car you want, at a price that works for you. I came to get service for my Versa, I ended up driving away with a new Sentra. Very happy with this car.

Erinbabs

Oct 5, 2016

Greg Wilbur was awesome - very professional, helpful, and I never felt pressured. I had financing already, but he offered to check w/their banks and was able to get me an even better interest rate. Very much appreciated that! I had a bad experience with a dealership in Venice (I was brushed off even though I knew exactly what I wanted). Glad these guys helped me out! I'm pushing my husband to go back to Greg to get a new car, too. I'd recommend anyone to go there - nice, helpful people. - Erin w/the Buick Verano (Thanks Greg & Mario!!)

joyicee10

Oct 5, 2016

everything done as requested.thanks..............Nothing more to add...Thanks to JEREMY, Will Be back again in the future.......Also had a visit from a Ms.Klein who asked me some insurance questions...But she found out that I allready have allstate.............

ROBTEVIE3198

Oct 5, 2016

Got to service dept at *;05 had an appointment for 8:15 for oil change. Was told it would take around 45 to 60 minutes to be done. Did not get my car in to service to after 9:20 Did not get it back until almost 10:00. That is what you set appoints for. to get service done the time you set them for.

salex2023

Oct 5, 2016

Fue algo realmente professional muchas Gracias cada vez que vamos al dealer. Nos sentimos contentos y como lo dije fue algo realmente professional el servicio que nos brindaron muchas gracias por su atencion.

UNDERTAKER65

Oct 5, 2016

I set appointment to get the car service at 215 pm I got there and the staff quickly took care of my mother and me and told us what was wrong. Thank You

Matt1971

Oct 4, 2016

Buying from Harbor Nissan for the second time was easy and good quality vehicles. We arrived late in the afternoon, not long be for their closing time and they stayed and made the deal happen. We drove away after 9 PM. That's 3 hours after closing to the public. Can't say enough about the service we received. Ask for Chad Walker!

MISSOFFHS2005

Oct 4, 2016

Amazing service. The shop was slammed, all the fine folks there still treated me like I was their only customer. Gave me updates and still I was out of there in very short time! Thanks guys and girls!

rvbmi

Oct 3, 2016

Sales staff very helpful and informative in every way. Couldn't ask for a better group of people. Worked with me in every way to get me what I was looking for. Just like to say thank you all so very much.

sarahlawes1215

Oct 3, 2016

We worked with Mike Longo for the second time and had a very smooth process. We had very specific needs and felt they were viewed as important to everyone we worked with. This is my 3rd lease with the company, and am sure I'll be back.

ahansen0429

Oct 3, 2016

Harbor Nissan was great! Especially Brittany Graham who sold me the car. And her manager Ezequiel Garcia they help me with different options and helped me chose the option for me .. I would recommend anyone going to Harbor Nissan and Speaking with Brittany Graham.

amanda.carrillo

Oct 3, 2016

The entire team was helpful from start to finish, with the purchase of our vehicles for the company. Mike stayed in constant contact with us, on a daily basis. Keeping us up to par as the process progressed.

aturner1

Oct 3, 2016

I received exceptional salesmanship from Chad Walker.Chad was very attentive to my needs and always responded to any inquiries that I might have had either immediately or within a very short time delay. I would very highly recommend Chad Walker for your next automotive purchase.

buffalosoldierpj

Oct 3, 2016

Julia was great. Gene was great. Very Nice. Not the usual car sales experience. Both Julia and Gene seemed to geniunely care about us. Thanks

fishtah

Oct 3, 2016

This is my 3rd Nissan purchase, first from Harbor Nissan. I wish I would have taken the drive from Fort Myers 10 years ago. What a positive experience. Sales consultant Tom and Richard were awesome. They are honest, they listened to my needs and delivered! It was late on a Friday night they stayed after hours to deliver my vehicle explained in detail the features and never felt rushed. Do yourself a favor come here first and save yourself the stress and aggravation of the other dealers. Harbor Nissan treats you as you are a valuable customer.

fivepointpp

Oct 3, 2016

Richard & Gene were not only extremely friendly but they also took the time to ensure i not only got exactly what I wanted but also at the price I was looking for. The two of them teamed up very well to ensure my experience was swift & worry free!!!

GAILHINTZ79

Oct 3, 2016

I still don't understand how we are forced to make appointments only to find ourselves waiting for almost 2hrs. for an oil change. I own 2 vehicles with Nissan, and our daughter drives one. She also had made an appointment and ended up not getting her oil changed because it was over 2hrs. and she had a small child with her! This is unacceptable. If an appointment is made it should be priority. Those w/o appointments should wait or make one like the rest of us.

goofy

Oct 3, 2016

everyone was so pleasent and friendley. Got the car i wanted and afordable price. Chris and kermit went above and beyound my exppectations. This was my 8th car from this delership.

cindyrk

Oct 2, 2016

We went looking for a used vehicle and they immediately welcomed us on exiting our vehicle. They answered all questions thoroughly, and made every attempt to satisfy our needs for a vehicle. All of the employees were friendly and welcoming and made the experience of purchasing a vehicle fun and easy. Thank you Greg and Joe!

One call Reno

Oct 2, 2016

Between Fred in the service department and Josh Davis and Dan Jackson in the sales department, we have found a new dealership that is all around outstanding. They really went above and beyond in all aspects of customer service. Thank you all again for a wonderful experience on service of our Pathfinder and the sell of our new Titan and maximum... Kudos to you all... And one last thing when we had to use a rental they have a great Department they're also the young lady at the desk had a great personality... I would definitely bring her another permanent marker... I apologize that I forgot her name but with the last comment I'm sure everybody will know who it is that works at that store. Once again thanks

MATTANDJEN32608

Oct 1, 2016

everything went great no problems easy and smooth process would like to tell friends to come and buy a car from this place great crew

HALLSHAVEN

Oct 1, 2016

We went to a different dealership first and no one approached us to help us out to look for a new car. We parked in the Nissan lot and immediately Charley Munsell approached us with a smile and a "can I help you?" He was extremely helpful and very nice. Also, Alex Bowermaster was kind and very helpful. We would recommend going there to friends and family.

darylbarenholtz

Sep 30, 2016

quick, clean, efficient...what more can you ask for...you get it at Harbor...third time I've gone in for an oil change and I plan on continuing using hem

sf

Sep 30, 2016

Great buying experience with Shea at Harbor Nissan. Very efficient, quick, direct and to the point sales process. No handing off to three other "managers" for approvals or delaying tactics....

sunkissed13196

Sep 30, 2016

The service done to my car was weak, we had to take it back for a second time to get it re-fixed and even after a day in the shop we are still experiencing minor issues. ALTHOUGH, the customer service there was great. Lori was fantastic and one of the best employees there I have dealt with. She was quick and assertive and very friendly! She has done great on making an impression for harbor nissan. Now update your service crew and I'd say this place is 5 star!

shakaratyler1

Sep 29, 2016

I give Harbor Nissan all 10's because they where so helpful and helped me with everything I needed it I glad I choose this dealership where family now!!!

jhunt2

Sep 29, 2016

I contacted three Nissan dealership looking for a very specific vehicle. All had available unirs that for the criteria. Only Harbor accepted my offer without trying to work the deal up to their favor. Then they brought the vehicle to me. Over all the best buying experience yet.

nikkiking_2006

Sep 29, 2016

After searching hi and low for an acceptable vehicle at a reasonable price... I found a young aspiring non pushy salesman (Steven Flowers) who helped make my experience comfortable and with the assistance of his sales manager Zachary kept me well informed. You can't go wrong go see them

NissanDriver1

Sep 29, 2016

If I could give negative stars I would.The service dept at Harbor Nissan is a joke.They always act like they are busier than they actually are.Every time you call for an appointment its always the following week they can "fit you in"...They damaged my vehicle 3 times on 2 repairs..BEWARE if you go in for a paint issue.They have some inexperienced "body man" that does repairs on brand new cars in the back lot somewhere.They clear coat over emblems so they dont have to remove them for starters.Orange peel and fish eyes throughout the repaired area.Brought back to fix and is now worse.I guess they dont care cause most of their customers are elderly and dont see very well is my guess.I had a part ordered on a seperate occasion.Took them 6 weeks to get in stock.Not one phone call to me to say why so long.I called parts dept to verify order.It had been ordered and was not on back order.When it FINALLY came in they damaged my dash with a screwdriver changing out radio.Even oil changers have the rubber/plastic tools to do this without damaging.So im not sure who dropped the ball there.The service drive is run by a bunch of idiots.No walk arounds are done with customer when dropping car off..When you leave they just give you keys and let you go find your car.Everytime Ive used them my car comes back dirtier than when I dropped it off.I will drive to bradenton from now on and use Firkins Nissan.Its a drive but their service dept is on another planet compared to these clowns in port charlotte.I bought 2 vehicles this year from Harbor and sadly the service dept doesnt live up to the sales experience ..Go elsewhere for your Nissan needs.This dealership is worse than the one in Venice Florida ..And I didnt think that would be possible.When I asked the body shop man why he didnt take off emblem before painting?..His response was he didnt feel comfortable putting one back on..What!!!! do not bring your car here for other than a free oil change.You've been warned.

SANDERSON2310

Sep 29, 2016

I'm not happy that free oil changes are being held hostage for the cost of a vehicle wearing a great, big, sign across the back window. The window decals are hideous. Sure, it helps advertise for your Dealership...it does nothing for my husband or I.When I first started noticing this large decal(s) on vehicles a few years ago, I thought it was a rental car. At the time, I thought it was reckless as it points out the rental car and potentially cause a situation where the driver and passengers are suspected as tourists. Remember back when Rental Cars were identified as such and a horrible crime occurred in Florida due to the car being identified as a Rental, thus resulting in the robbery and ultimate murders of the tourists? The Rental Car Agencies decided to make their vehicles less noticeable as a rental car in order to blend in with resident vehicles.We work hard for our money and when we bought our new vehicle, we were happy with your dealership and our salesman, and our course, our brand new, Nissan. We heard about the free oil changes for one year, but did not hear that it came at a cost with driving around for a full year with this hideous, large sign displaying your website on our back window. Do you really think this will bring in more business?? By putting your decals on my beautiful Nissan, only you are getting the value, (if you can call it that). Not us. I'll re-consider when we get ready to replace our 2nd vehicle, a 2009 Nissan. You did well by that vehicle earlier this year and I was pleased with the service and warranty that was done on that vehicle.But not enough that I will consider another purchase with your dealership for free $30 (total $120/annual) oil changes in exchange for your huge decals on the back window of my vehicle. I did not sign up to advertise for your dealership. Susan Anderson

552MIKE

Sep 29, 2016

When I called for a service appointment, I was given a date a week later than I wanted. The woman who handled the appointments squeezed me in earlier as I was preparing for a long trip to Georgia. I arrived a few minutes ahead of scheduled oil change. I was met promptly at the entrance and were greeted warmly. The car was returned an hour later; oil change completed, and also a complimentary inspection. During the time the vehicle was being serviced, my wife and I roamed the showroom and were treated there with respect. Definitely satisfied with the service and the ease by which we made our appointment. When we will be in the market to replace our Expedition, we are thinking that the Armada might serve us well. Thanks again Harbor Nissan

Acavallaro75

Sep 28, 2016

Went for an oil change and tire rotation. Set up an appointment online well in advance. Got there 15 minutes early and gave them my keys. I sat down and walked around for about an hour and a half. By that time I was wondering what happened with my car. I went back in to talk to the service guy and he can't find my work order. He said where's your car? I said where you parked it 1.5 hours ago. He says oops we will get it in right away. Another half hour goes by and my car is finally done. Never gave me a multi point inspection as I had asked for air to be put in my tire with no luck. Very poor service

MKARRINGTON65

Sep 28, 2016

Had a scheduled appointment for 10:45am for a simple oil change with courtesy wash and vacuum. I was there at 10:40am and did not leave until 3 1/2 hours later! This to me is entirely ridiculous! I bought my SUV from Harbor Nissan so I feel that should give me a priority compared to those who did not buy at the dealership. Also after sitting there 3 1/2 hours when told my SUV was ready to go I then found out they had not even vacuumed it yet! Makes me ask the question what was the problem?

JANICEGRBB

Sep 27, 2016

No comments I'd rather not say details of my experience at Harbor Nissan however the number ratings speak for themselves. Thank you I'm happy with my car.

Mark Mousty

Sep 27, 2016

We purchased a New Rogue that had a factory defect, when Nissan was unable to come up with a remedy, Harbor Nissan allowed us to exchange the Rogue for Pathfinder giving us full purchase price credit.Exceptional !

karen

Sep 26, 2016

We thought everyone we met was very professional and nice to work with. Every time we came to the dealership someone greeted us and helped us immediately.

mcarpenter1125

Sep 26, 2016

Matthew garland made car shopping a breeze and actually enjoyable. I really like this company and can't wait to purchase more from them down the road!

Roemmich88

Sep 26, 2016

Scott and Tom where great to work with and was as honest of a car dealer I've come across. They worked with me to get the car I was happy with at a good price.

Sergey

Sep 26, 2016

If you happen to buy a car from Harbor Nissan go to no one but Timothy Johnson! You'll get no stress, the guy is very experienced and knows what he is doing. He will give you the best deal he can and will go above and beyond so that you have the best experience! The service is so great that I did not mind to drive more than 100miles for a test drive and never regretted about this.Overall, the entire team is very friendly. I did not work with each of them but you can see it from how they work and talk to each other and customers.

dewbbiew

Sep 26, 2016

With the help of Jim Gardner we were introduced to Kelly Sears and between the two of them with the help of Zeke this was truly a great buying experience.

lisagower

Sep 23, 2016

and paperwork is incomplete at best. The "complimentary multi-point inspection" and oil change is covered because I drive around with a huge advertisement of Harbor Nissan across my back window. I dropped my car there and I was given a loaner so my issues could be addressed. They had the car for 26 hours including a tech driving it home to check on an antifreeze issue. The following information was found after we left, on our way home, as I read the paperwork and then we pulled over to look under the hood ourselves. As stated, I went in for multi-point inspection. Paper shows my engine air filter in the red and needs immediate attention but NO ONE told me this; I assume car was on a lift yet Drive Shaft and Differential were not inspected; Brakes were NOT checked AT ALL; tires show "fail"/two at "requires immediate attention" and two at "may need attention in future"--again service advisor said NOTHING to me. He did not even go over the report except to tell me the in cabin air filter needed changing. Car tag said "Wash bay" and final write up says "mobile clean" yet car is as dirty or dirtier than when we took it in. While looking under the hood we saw the failed engine air filter is FILTHY and there was a roach and sand in the container, fluids were NEVER topped off (at other dealers this was automatically part of service during a routine oil change!) and window washer fluid is empty. Oh, oil was filled but overfilled. When I originally scheduled my appointment for the oil change and antifreeze issue I told them that the passenger visor was beginning to fail so they could have a new one on hand-NOPE! had to order after car was there but it didn't come in until the day after I picked up my car, and now I am supposed to drive 45 minutes each way to have it replaced?! Also since my purchase two years ago we smell antifreeze, and so do other people when in or near our car, yet no one in service can smell it or find what is wrong. Had my mileage going in and out at the exact same numbers, but off by more than 7K!!! I told the service advisor that I wanted my cabin air filter to be saved, was told it was in the vehicle; it was not, so now I am wondering if I paid 36$ for something that wasn't done? Battery had a capacity test done with results attached yet there is nothing attached showing said results. Employees/staff seem friendly and knowledgeable and willing to help, yet actions and end results do not match. Very angry at this point!

SALT

Sep 23, 2016

Julia did a great job educating us about the Nissan's Juke and the entire product line. This was our first time looking at a Juke and Julia made the sale that day.She was very professional and an asset to us during our decision process and in our opinion, a valuable asset to the dealership.

twolazypalms

Sep 23, 2016

great exp thanks to all the lunch was great enjoyed it a lot wife loved it to i would send friends there with no second thoughts once again thanks ed and patty

TOMMARIE

Sep 22, 2016

Second time ther. Both times tony was very helpful and competent. Got me in and out as quickly as possible. Kept me posted on status. Prefer going there over Sutherlin in ft Myers even though they are little further. EXCELLENT service department

walshejwalshje

Sep 22, 2016

I had run over a bullet shell casing, destroying my tire. All of the staff I interacted with were very efficient and very helpful. They serviced my auto very quickly.

A.J.MULLENS2016

Sep 22, 2016

I had a scheduled appointment for an oil change, however, they told me they were running behind. When asked how long they said it should be about an 1 hour and 1/2. After 2 hours I called to ask them how much longer. They said they couldn't tell me and it was a work in progress. 3 hours later I was able to retrieve my car. Thankfully my sister picked me up during this process and I was able to sit at her house because the waiting room was full and cramped. Also at 6 months pregnant I couldn't of waited 3 hours without water or snacks. They should let their customers know ahead of time. Why not go to another location for an oil change that will only take 30 minutes or less? I believe we will be taking the sticker off the back of suv and visiting another location for oil changes.

Annette

Sep 22, 2016

Kelly and Kevin were great to work withWould recommend Kelly in a heartbeat Already have given her name to 2 peopleOnly issue is I was there a long time but you guys shared your lunch which was great since my 6 year old granddaughter was with me

ufmr25

Sep 20, 2016

I came in to take a test drive and didn't think I would be approved but wanted to get information on getting a lease. Turned out my credit score was too low for getting a lease. I was able to ourchase a car and am grateful to my salesman Jeff who went out of his way to help me, i love my new Nissan Sentra, thanks Jeff.

Joek

Sep 20, 2016

Sales and support did excellent job of providing info and pricing in an professional way I will return and gladly give others info supporting this dealetship

madelle.miller

Sep 19, 2016

Everyone that I met was pleasant and very helpful.It was nice to visit a service center where everyone was helpful and polite.I did not in the wait or the waiting room.

rosieroy10

Sep 19, 2016

Absolutely a wonderful car buying experience. Our sales associate Mr Scott very professional, awesome since of humor. Mr Tommy our Finance Manger a total pleasure. All listened and met our goals. Payment etc. We will absolutely return for our next car or truck purchase. Again couldn't be happier. Thanks for everything.

911

Sep 19, 2016

On June 09, 2016 we found a 2003 Porsche 911 advertised on eBay from Harbor Nissan in Port Charlotte Florida. We gave the dealership a deposit of $1,000 by credit card. We decided to finance the car through the dealers bank. The dealer took my credit information over the phone. On June 28th the dealer requested an additional deposit of $5,200. I had asked the salesperson to send me a condition report on the car but the salesperson stated that they do not do that. He advised that the car was in excellent condition as he described in the eBay advertisement. It had new tires and only one small blemish on the hood, which was unnoticeable. I told the dealer that I needed a full detailed report on the car, however he still refused citing the condition described in the eBay ad. The dealer then sent me documents to sign, which were all blank therefore we sent them back. At that point we decided to cancel the purchase and requested a refund. At first the dealer refused to refund my $1,000 deposit and the $5,200 down payment, a total of $6,200 but later said he would but minus a deduction of $200 for processing paperwork. About two weeks passed and on June 27th my wife and I decided to go ahead with the purchase after the dealer guaranteed that the car was in excellent condition and reassured us there was nothing to worry about. The insurance was very expensive under my name so I decided to put it under my wifes name. The dealer requested information on my wife. Another week passed and the dealer sent me blank finance contracts and forms for us to sign and return. The week of July 4 the dealer made arrangements to have the car shipped to me. I told the dealer that I would be out of town the week of July 11th. I told him I would contact him when I returned on July 15th. We decided to have an enclosed carrier to ensure any road debris would not damage the car. My wife and I discussed that we would fly down to Florida to look at the car prior to it being shipped to finalize the deal. However, on Saturday morning I received a call from the shipper stating that he had the car and was delivering it to me. He explained that he was lost and wanted me to meet him at his location since he believed he was not far from my home. Upon arriving to meet the shipper, the car was already off of the car carrier. I began to examine the car and noticed the extensive damage. The gentleman told me that that when he went to pick the car up from the dealership, it was dirty, not serviced, and not running. He then wanted me to sign off on the condition report that the dealership signed noting the damage on the car. I then called the dealership and told them about all the damage on the car and that the car was not running. I explained to them that I would not accept the delivery of the car and that I was sending it back. The shipper told me that the car was sent C.O.D. and if I wanted the car sent back, I would have to pay a fee of $1,700 in cash. I called the dealership back and spoke to the salesperson, Scott Honeycutt. He told me that the dealership would not accept the car back. He said that they had been funded by the bank and that the car was mine and ended the call. I called back and asked to speak to the general manager, Tom Bishop. He told me that he would not do anything until he received the car back. I decided to pay the shipper $1,700 in cash to take the car back to the dealership in Florida. On the way back, the trucker broke down delaying the delivery for approximately a week. When the car finally arrived back to the dealership, they refused to accept it. The trucker called me and explained that he could not leave the car at the dealership without someone signing for it. He explained that he would have to put the car in storage for a fee of $50 per day. I still have not received any paperwork on the car and the bank, Wells Fargo, has already begun billing me for the loan. I have no paperwork on the transaction and no car. I have also filed an affidavit as to forged instrument because someone signed my wifes name on all the documents. They also made me sign a blank power of attorney, blank credit application and blank finance agreement. Thank you, Sal Romano

ErikaV

Sep 19, 2016

The employees at harbor Nissan did everything they could for me to get me a car, and I finally got a car in my price range. I'm super happy.

sdax74

Sep 19, 2016

I came from Fort Lauderdale to buy a used car from them I saw online. My salesman Junior was very helpful answered all my questions. He quoted me the total price (tax,tags,dealer fee) and it was exactly what I paid with no surprises! Mario handled the paperwork quickly and I was finished pretty fast. I love the car so far, and I made home without a problem. I'd buy from them again in a heartbeat.

tlrj1

Sep 19, 2016

Overall the staff at Harbor Nissan was extremely friendly and professional. The only problem we had is upon delivery there was a minimal dent in the hood of the car which will be fixed.

TeamWinkler

Sep 18, 2016

the team we worked with at Harbor Nissan was respectful of our time and very friendly. Our 6 year old was with us for both the test-drive and the sales process and the staff was really sweet to him, getting drinks and making him popcorn. We got a fair deal for a great vehicle and all of our questions were answered to our satisfaction.

toad 1

Sep 18, 2016

bought my car and they worked with me no high pressure they were very friendly and never seemed bothered by the amount of time it took very attantive

TRISHIABET24

Sep 18, 2016

Overall was very happy with service, however I scheduled the car for a warranty fix and they did not have the part, had to take vehicle home and take a second day out of work to bring the car back. If they didn't have the part then they should have informed me so I could have made one trip.

trlink52

Sep 17, 2016

Stopped into look. Saw a vehicle that I was interested in. Talked with Lamar who helped us through the buying process. Reached agreement without a lot of "hassle."

LDDDJD2005

Sep 17, 2016

Always very friendly and give great advice not pushy! I would highly recommend this place to all my friends and family. Very professional staff. Easy and accommodating. Vehicle ready when needed and offered other transportation.

KUTIE74PIE

Sep 16, 2016

It took less than 30 mins. for my oil change. Very friendly staff. Comfortable place to sit and wait either watching TV or reading a book while waiting.

A_Geller

Sep 16, 2016

I think they did a wonderful job from start to finish. Mike, Jim and Alex all worked their magic. We will be back most definitely! They made everything easy and painless.

Blondie

Sep 16, 2016

Scott Essex was very friendly & helpful. Susan was very patient with the paperwork in finance & had computer problem. Zeke was busy helping other people before he could help solve computer problem with financing. That's why it took 2 hours for paperwork.

cfdoge

Sep 15, 2016

Rusty and Alex at harbor Nissan were awesome! I never expect the car buying experience a pleasant one, but they went over and above my expectations!

larry64

Sep 15, 2016

They went beyond personal service. Jim the general sales manager made me feel like we had known each other for 20 yrs . He personally made a short coming right.Thank You Larry

Tinman

Sep 14, 2016

I pulled into the service bay on the off chance that I could get a oil change. I handed my keys to Eddie Williamson and went in had coffee and watched a movie. In less than two hours I was on my way and had a few questions answered that I had about the extra keys that I was provided with when I bought the truck.

Letslearntosign

Sep 13, 2016

Felt like Sam had my best interest at heart. Did not feel pressure between new or used. He was very patient and responded quickly to all correspondence.

POTTERYQUEEN18

Sep 13, 2016

Car convertible top had to be repaired was fixed in a timely manner Kudos but when receiving my car had to go back because service dept did not make sure everything was working properly light on dashboard was on they had to put in code to reprogram it sat on the lot for a while before pu u think it would of been throughly checked. Hoping now my Gps works too!

RJJ62

Sep 13, 2016

Every single staff member I talked to and dealt with delivered top notch professionalism. They made me feel welcome and have always treated me with respect .

DAR

Sep 13, 2016

If it is a seamless no hassle buying experience you want Harbor Nissan is your dealership. I drove 150 miles to visit this dealership and it was well worth the trip. I was treated fairly and received top dollar for my trade. My salesman Laz was on the ball and very attentive to every detail. I welcomed dealing with the sales manager directly on the price, we cut out the middleman. Laz my salesman was instrumental on selling the features and the test drive of the vehicle, and also made certain that the vehicle had a full tank of gas and was detailed even though it was raining. I would drive the distance again to purchase a vehicle from Harbor Nissan, the experience was that good.

FelixP.

Sep 13, 2016

Felix Pinoin the last weekI contacted them on Monday 09/12/16 in regards to an 07 Trailblazer SS. I spoke with Ezequiel and Sam. I told them I would be buying the Truck right after work, and that I wanted to put a deposit on the vehicle to make sure that it didn't sell before I got there since I had a 2.5hr drive up to them coming from West Palm Beach. They called me up the same day at 4pm and told me if I could give them until Tuesday 9/13/16 because they could not find the keys to the TB SS, and they needed to detail. I told them I had no problem with that as long as they guaranteed me the sale of the vehicle, they said 100%. Today rolls around 09/13/16, and I kept Ezequiel posted all day that I was leaving work at 2pm in order to purchase the vehicle. I'm driving for almost an hour to the dealership when I get a call saying that the finance manager (Jack) sold the vehicle even though he knew I was in route to buy it and that they had given me their word that it was mine. They didn't even want to accept my deposit stating a guaranteed hold for me. I had to turn back home with my wife and our 3 month old son after almost an hour drive. Jack told me that there was nothing more he could do for me. I called to report the incident to the GM but no luck. Harbor Nissan does not care about making loyal customers, they'll tell you one thing and then stab you in the back. I will try to file a report with the BBB. Thank you for nothing Harbor Nissan, I will 100% not recommend people to you guys!

seagerrenee

Sep 12, 2016

Chris and Alex made me feel like family. They walked me through the process and fed me lunch while I was there and even followed up with me after I left. Great experience!!

stacidillon

Sep 12, 2016

Tom and kermit put up with me they deserve a medal. I'm not the easiest person to put up with! Thank you, Nissan guys

theglasshouse1

Sep 12, 2016

great people...great service, had an appointment and only waited 1 hour. i was apologized to for taking a long time and there was no cost..i get a blend and always pay extra..thankyou Harbor Nissan. not sure of the funny man's name but he was tall..thin..with gray hair..excellent personality

henryhhr2008

Sep 12, 2016

If you are looking for a best dealership to purchase an automobile you need go no further than Harbor Nissan. The staff are very informed about each car and it's qualities. They are both professional and kind-working with your choice in mind, not a paycheck. Everyone we met far exceeded our expectation; Aaron Kennedy, Alex Bowermaster, Brigett Hilston, Heather at the desk and more. The day might have been cloudy, in fact it was pouring rain, but inside their building we found common courtesy, respect and people truly happy with their chosen job and profession. It was a refreshing experience.

mlazos84

Sep 12, 2016

Tom and Kevin bent over backwards to help me while I was in a desperate situation. Will send referrals. #FOREVER THANKFUL thank you guys so much

Ola

Sep 12, 2016

We came to your dealership on Monday, Labor day...We decided to take advantage of their Bogo event. We met with AJ Bergers ..he already knew what kind of vehicle we were looking for because we had spoke on the phone several times. My husband absolutely hates to shop for cars...Alex and AJ made us feel very comfortable and no stress. Thanks Guys !! You were all awesome. PS..since we did get two awesome cars, it took a while.. but they had fruit and sandwiches which they offered...my husband was very thankful, and grateful for that.

DONOHUEFAMILY

Sep 11, 2016

Tonye Nye service advisor was right on target with regards to my comfort level in terms of what they were going to do including costs and time line . Very impressed !

John Mittler

Sep 10, 2016

Everything was easy. I did most of the document exchanging and negotiation in text with Shea before my visit and Gene gave me a fair price on my trade. He printed up the paperwork and I was driving away in my new truck in about an hour and a half.

lvstanton

Sep 10, 2016

My sales person Kelly was very good and right to the point. Kelly explained all to me. I also thought Kermit was very good in his work..

Tony10thmountain

Sep 9, 2016

My salesman Richard C. Was the first I spoke with when calling to inquire about a vehicle. He more than happily answered ALL my questions and was very prompt and professional and HONEST! Richard is a very charismatic individual which made the whole car buying process much easier. With a grain of salt i wanted to believe everything he was telling me especially when he was trying to convince me to drive 45 minutes to his dealership to work out a deal. When I arrived Richard was extremely helpful, friendly and had excellent knowledge of the vehicle i was trying to purchase. I also met his Manager Alex and together, the two of them were able to make a deal work that i was almost certain would NOT happen. I left very pleased with my experience and every positive review i have read now I know is true. I will recommend Harbor Nissan to everyone I know and send them to Richard as well. These guys are NOT your typical untrustworthy car salesman, they both were excellent to deal with!

seaweed454

Sep 8, 2016

Everyone we dealt with was very friendly and made you feel welcome . They made sure we knew and understood how to use all the features of our new Rogue

TATIANA4291

Sep 8, 2016

I gave it one star because they did change the oil after all and for free as per promised when you purchase a new car in their dealer. But I am definitely reconsidering returning to the Harbor Nissan Service Center. From the moment you walk in till you leave you are disrespected and disregarded as a customer. Specially if hou are a woman. I honestly don't have space on this review to list them all. I urge every one to reconsider using this service department.

vam

Sep 8, 2016

The staff knew we do not like the car buying process and made things very smooth for us. The only drawback, and it is no fault of the staff, is the overall length of the process and amount of paperwork involved.

Gary Gibbens

Sep 8, 2016

Warranty junk front end alignment only lasted less than 9833 miles. If you do have a problem you will have to tow your car because they don't have road side assistance included. You have to pay them for the privilege of buying a Nissan and pay for it. There explanation as far as the alignment was I had to hit something and I never did. Not a warranty item. After I got to dealership to pick up my car they told me alignments are not covered . I drive my Versa very carefully I am over 50 years old and racing the car. My seat back on the drivers side was also broken they tried to tell me something was in the track there is no TRACK for seat back they also said it was fixed. It was not fixed it was the same as when I got there. As of now I will never buy buy another Nissan ever again the 36000 mile warranty does not cover any moving parts.Do not buy a car from this dealership. They will pass the blame on to customer. They also lie about repairs.I have also been the only person to drive this car. I will contact Nissan directly. I am not a happy customer. The one good thing is they have free oil changes as long as you advertise with sticker in your back window.THE STICKER comes off my rear window. I was happy until trying to get a car with less than 10,000 fixed under warranty. This is posted all around the dealership. We strive for TRULY EXCEPTIONAL SERVICE! If toucan not rate us as Truly EXCEPTIONAL please let us know so that we can quickly correct any concerns. Thank you. WE value your business. No contact after leaving messages on there inboxes Service manager , Service Director, and the owner. Seat still not working.

KFOX0514

Sep 8, 2016

EVERYONE WAS SO HELPFUL AND WONDERFUL TO WORK WITH. Loved everything about the experience. I would definitely come back to Harbor Nissan for another car purchase.

mariasantiago1991

Sep 8, 2016

I dealt with Tyler and I believe a Chad and those two did everything in there power to get me the car and the rate that I wanted. I would definitely recommend this dealership to my friends in the future.

Mike M.

Sep 8, 2016

all the guys i dealt with were great especially my salesman Lamar Green when we did not agree on a price for a brand new car he suggested the CPO Thank you Lamar. . Cannot help but to mention something i witnessed while i was waiting for my papers to be ready . it was so ironic how one of the managers was talking to a salesman about his customer service score and he himself (the manager) was not displaying any customer skills by using unprofessional choice of wards on the sales floor with no consideration to any customers present he should have done that behind closed door .( Mr. D.W.)

SLEONE58

Sep 7, 2016

I am always greeted by friendly staff. They keep me updated on the process of my vehicle maintenance. The waiting area is comfortable and always stocked with coffee.

vong

Sep 7, 2016

We were directed to Harbor Nissan through the Costco car buying program. The sales staff was helpful in finding the vehicle we had in mind. The sales negotiation was easy because of the dealer's participation in the Costco program. We felt we were fairly treated and came away with what we were expecting.

DAWNALEX99

Sep 7, 2016

From start to finish Sam has been a very helpful, knowladgeable, curtious, professional, and all out amazing. He and his team was every thing a dealership.could ever strive to be. They came to great odds with my terms and and helped me to achieve my dream with the truck I have ALWAYS wanted. I would highly recommend this dealership to anyone with confidence.

henryhhr2008

Sep 6, 2016

This entire experience was so good that we are still kind of feeling fuzzy-no kidding. We came to your dealership having been told of a friend's experience in his purchase of one of your cars. He had bought a Rogue and his brother a van. It had been over 20 years since we bought a new car. Our last one was in 2008 and that car was a gift from a member of the family. You know the running joke is that all car salesman are pushy and just want your money. Well, not so at this dealership. First off was the great impression we received when we arrived in a storm of rain. The salesman we had been referred to wasn't working that day but the receptionist called him at home to see if he would come in and meet with us. We were already telling her not to bother him at home when she confides that he "always comes in ". She woke him up and he actually spoke with us explaining he had worked 16 days in a row and was very tired. He then asked us to let one of his friends and coworkers, Aaron Kennedy help us. ( I have to insert here that we were impressed that he was such a dedicated worker-come on, who works that many days in a row unless they like the company and their job.) It wasn't but a few moments and Aaron Kennedy appeared and took us to his work area. He was very upfront; after asking my husband of his ideas and interests he carefully explained that we did not qualify for the discount price we had been interested in using. We were not students and not military. We talked of the price, haggled some and took the car for a test drive. The car was nice, but we both thought something wasn't a "fit" for us so I suggested we test drive a Rogue. I think we both knew from the time the car went down the road we were hooked. Understand, this was not something we had been contemplating much-our present vehicle is fine and has less than 80,00 miles. But the Rogue S was such a grand car. The color-cayenne red, caught our eyes. The size of the vehicle was nice and roomy. The car was comfortable in front and back seats. the interior was so pretty in the two tones. You could tell this car was made well. It was quiet on the road and my husband could feel the power of the engine . It had everything we were looking for, but could we come to an agreeable set of terms. Aaron introduced us to Alex Bowermaster, one of the finance people and the art of the deal began. It really didn't take long for all of us to reach a decision. Next came Brigett Hilston, who helped us with the insurance, tag transfer and title work. This woman was so patient with the people who she spoke with on the phone-we were impressed once again. she wasn't just professional, she was kind and as we spoke to her of our upcoming vacation she told us that where we were traveling to was near where she was born-in Alabama. Now you will laugh, but we are Christians and I had prayed for some kind of sign that this was the right thing to do because in truth, I was not ready to take on a car payment. ( perhaps because I have been spoiled by the gift 8 years earlier) When she began to share her remembrance of places, of places that we had already intended on seeing...I had chills and such a feeling of peace. That to me, was the first sign that we had found our car. Then when Alex was going thru his "pile" of paperwork with us, we talked some of dogs and come to find out he has a Yorkie named Buster.. ( my sister has two Yorkies ) yes, that was my second sign we were indeed meant to buy this car. The manager introduced himself and thanked us for coming out to even look at cars on such a day. He took the time to meet and greet. Another salesman spoke with us while we were walking around the showroom as they prepared the cars for a test drive. He too was sincere and very nice-also informative. The entire experience was very enjoyable. When you are treated with respect, common courtesy, and genuine kindness, it really makes such a difference. Thru the entire process everyone reassured us they wanted us to be satisfied and happy with our purchase. There was no pushy attitude, no hurried pace. They let us make up our own minds and they stepped away for moments to let us confer with each other. We want everyone to know that we are happy with our purchase, would buy from them again at Harbor Nissan and that we look forward to our oil changes. All in all, it was quite a day and to the guys-from me personally, so you can have a good laugh...I have already washed and waxed our Rogue. Oh yes, we named it Clint-after Clint Eastwood. What do you think, Aaron? God bless your entire company and all of it's hard working employees. Our sincerest thanks to all of you.

JAMIEMOO22

Sep 6, 2016

From my salesman Richard to my finance manager Alex I had an absolutely amazing experience! I came in knowing my limit and what I wanted and they went above and beyond to meet my needs! The numbers got a little higher than i wanted however the amazing deal they got me with my poor credit was nothing short of spectacular! Thanks Harbor Nissan, Richard Caracciolo and Alex Bowermaster

jeannekeyser

Sep 6, 2016

I was in and out in an hour and a half. Purchased a used 2016 Chevy Trax SUV for a great price. Thanks to Zeke Garcia who was so polite and accommodating.

John Mittler

Sep 6, 2016

I found the vehicle I wanted on line and was helped at every step of the way. I started with the chat line on the page and was then contacted by phone and set a date to go see the vehicle. From then on Shea Louis was in touch by e-mail and text. She made a fair offer on the sale price. We got a big head start by getting the documents needed sent in text. Gene Gerald called me to confirm the finance and talk about my trade. By the day I came to see the vehicle, everything was ready. After seeing my trade, they gave me a fair price. There was no "I'll have to go check with my manager" game. In about an hour and a half we were driving away in my new truck.

Knowledgeable and Experienced

Sep 5, 2016

Eddie was a compassionate professional throughout the process. He worked hard to help find the car that was right for me. Loved working with him!

lcook7473

Sep 5, 2016

Awesome place to buy vehicles. Go see them ASAP if you need a good used vehicle. We bought three in one day and was out in two hours with full tanks of gas.

boboettinger

Sep 5, 2016

Competitive price and relaxed no pressure sale.. Friendly sales people. Very busy dealership with a large selection. I have purchased a lot of vehicles in my life and this experience was great

feelnopain19

Sep 5, 2016

All members of the sales team we met with were very upfront about price negotiations and gave us a better deal on a better equipped vehicle than any other dealer did. We ended up with a brand new vehicle and our payment only went up $20 including gap insurance because we were upside down on our trade.

tinwerd

Sep 5, 2016

From now on, this family will only purchase vehicles from Matt Garland as he has proven himself to be honest, trustworthy, and acts with integrity. Buying a vehicle has always been a dreaded experience as we'd go from dealer to dealer in attempt to feel confident that we'd make "the right" purchase. I doubt we are the only ones who have experienced "Dealer anxiety." At Harbor, we felt confidence rather than anxiety because of the personable, informative, and friendly manner of all employees, especially Matt. It was quite apparent that the employees here are like a work family and enjoy what they do. That in itself is quite telling about what kind of car dealership it truly is. In our case, I had to turn in a leased vehicle - something I had never done before. This along with the buying experienced naturally caused anxiety. At other places we had visited, we were told that we would have to turn it in at any 'like' dealer, period. More anxiety, not less. Matt, on the other hand, walked us through the process, told us where the closest place was to turn it in AND even offered to take me! Less anxiety. The next day when I returned to take the leased vehicle in, Matt was busy with customers. His colleague offered to take me which I was fine with but Matt insisted on taking me because "he promised me." Anxiety gone. Go ahead....I dare any car shoppers to find another car salesman as dedicated to his customers as this guy! Through our buying process, we worked with Susan in finance - again, we felt quite comfortable and informed as she walked us through step by step. No anxiety. Good customer service is about making your customer feel important and valued, Susan accomplished this without really trying but just by being herself. We were informed every step of the way. Harbor Nissan just guaranteed themselves great word of mouth advertising and two loyal customers thanks to these employees! Thank you Harbor - we love our new Rogue!

Vinson4FL

Sep 5, 2016

Let me first start out with saying thank you for being so sweet and help ful with our two young children! THANK YOU!!! Also a huge thank to Tim Johnson, he's an awesome person to work with and very patient, as you would have to be working with our little family! We love both our Vehichles we purchased from him this past week! For the life of me we cannot remember the guy who worked with us in finance. But he mentioned that he helped work with the aftermarket fab on the Nissan Frontier my husband purchased, but he was excellent to! Thank you all so much for working with us!

rosebell70

Sep 4, 2016

i have been dealing with your service arfea for quite some time and always have had a pleasant experience. The staff is both friendly and most courteous. Even though many of the people i have dealt with are gone everyone is most efficient

koraha59

Sep 3, 2016

The Service received after my daughter purchased the vehicle was extremely bad. She was charged $699 Dealer Fee for Inspecting, Cleaning and Adjusting vehicle. THIS DID NOT OCCUR. THE CAR WAS DIRTY AND NOT CLEANED AT ALL (I HAVE PICTURES). THE HIGH PRESSURE STEERING HOSE WENT OUT ONE DAY AFTER SHE DROVE IT OFF THE LOT AND WAS TO BE REPAIRD BUT THEY ONLY PUT TAPE ON IT AND WHEN IT WAS RETURNED SERVICE REFUSED TO REPAIR IT UNLESS WE PAID. THE ENGINE LIGHT CAME ON TWO DAYS AFTER THE CAR WAS DROVE OFF THE LOT, THE VEHICLE WAS TAKEN TO SEARS FOR A COMPLETE DIAGNOSTIC TEST AND WE FOUND THAT THE CARBON CANNISTER, CANNISTER PURGE VALVE NEED TO REPLACED THE LINES NEED TO BE BLOWN OUT. ONE TIRE IS CHOPPED AND VEHICLE NEEDS ALLIGNMENT. WHEN THE VEHICLE WAS RETURNED TO THE SALES AGENT AND MANGER AND SERVICE MANGER, THE REPAIRS WERE REFUSED AND THE SERVICE MANGER STATED NOT RESPONSABLE FOR REPAIRS. I UNDERSTAND THAT THERE WOULD SOME MAINTEANCE ASSOCIATED WITH A USED CAR BUT THE ITEMS NOTED ABOVE SHOULD HAVE BEEN REPAIRD BEFORE THE CAR WAS SOLD AND CLEANED, ESPECIALLY IF YOU ARE CHARGING CUSTOMERS FOR IT. THIS VEHICLE WAS DEFINATLY NOT CERTIFIED.

gorzgon7

Sep 3, 2016

Kelly Sears was the ultimate in perfection. She made our experience outstanding. Susan Kiein's upbeat personality made the paperwork a pleasant experience, which is extraordinary., for which we are grateful. The ambiance at Harbor Nissan was positive and upbeat.We would recommend your dealership and the people who helped us.

Bob F

Sep 2, 2016

Harbor Nissan far exceeded our expectations. We wanted a specific color and option package which had to be located and shipped in from another dealership. Chris was very helpful and willing to work with us. We were very happy with everyone we met at the dealership. And the customer service waiting area is exceptional. Look forward to coming back in for our first oil change!

PTMCRUZ87

Sep 2, 2016

They where able to get us in, in a timely manner and what they did not have in the location they also got in a timely manner. Impres with their services and knowledge of their own product.

JAMIEJ9877

Sep 1, 2016

Techs were able to diagnose a noise problem in my car . It took a few days but l was always kept up to date. I was given a top of the line rental. The car was detailed when l picked it up. Because of this service I plan on using Harbar Nissan for all future service.

kgahlgrim

Sep 1, 2016

Fixed hatch on Rogue in acceptible time.comfortable waiting area with free beverages. Was kept informed of progress of repair. Staff was very friendly and curtious.

larry64

Sep 1, 2016

Josh went he distance . I live 40 miles away and he sent great pics of the stock numbered vehicle I was interested in. After we came to a sale he really helped put together the add on to my titan to make it a one of a kind . So often after you get past the final price, the terms get sketchy in the finance office, not this time . Kermit respected my knowledge of the proper interest rate and projected monthly payment to the penny.....NO FLIM FLAM- THANK YOU They were not aware I have been doing my home work on this vehicle since March and yet they did not insult my intelligence. I will defiantly recommend these 2 gentlemen and the whole Harbor Nissan Family

morel0818ingrid

Sep 1, 2016

Joshua Davis was an excellent salesperson. He worked very hard to earn my business and I would highly recommend him to anyone looking to purchase a Nissan. Also his manager, Mr. Garcia was excellent to deal with.

RAYMONDALLAN2589

Sep 1, 2016

Very unfriendly staff! They definitely know what they are doing, in terms of their profession. But the staff is not very friendly or courteous. Remember, the customer is number 1.

SCSMITH05

Sep 1, 2016

I would like to say thanks to harbor Nissan for having such a kind an professional service team,An say thanks to Scott I know he was not feeling up to par but he was very kind an professional anyway, thanks Scott, keep up the good work, It was a pleasure meeting you. Samuel Crawford Smith.

sflanders0

Sep 1, 2016

Appointment time was not honored, waited over an hour before saying anything and they got to it after I questioned them. Tire inspection failed to reveal extreme wear on rear left tire that could have been a big problem. I also had to remind them that they didn't put a new sticker for the next oil change. We will give them another chance because they are the closest Nissan dealer but I did not leave there very happy.

sturasky

Sep 1, 2016

Above and beyond customer service from Tom!!! Went out of his way to get the exact vehilce that I wanted and the price I wanted.

Chris Chandler

Sep 1, 2016

Richard Caracciolo was a great salesperson. Very professional and accommodating. He stayed with us throughout the whole buying process and we couldn't be more happy with our purchase. Thanks!

eddukes77

Sep 1, 2016

I found the car I wanted on line and Greg got back to me fast. He sent me some pictures so I could get a better.look at the car. We worked out the deal with help from Chad and into Dean's office to finish the paper work.

fourcatsonepup

Sep 1, 2016

Drove down to this location from Sarasota. Tom and Kermit were so helpful! I can't say I know anyone that enjoys the car buying process... but this was actually pretty painless! I would recommend anyone to go here!

gusmorales

Sep 1, 2016

Straight forward negotiations. Salesman not going back and forth to sales manager. Very professional salesman. Justin Dunn was very polite,very nice guy, the best.

AM33983

Aug 31, 2016

I have been coming to Harbor Nissan for years. Never once have I had any problems with the mechanics or the staff at the dealership. Everyone is super friendly, knowledgeable, down to earth, and understanding. In the past, I mostly dealt with Travis but I was told he is no longer with Harbor Nissan, which is a shame. He is one of the main reasons I kept coming back. But this time I dealt with Scott Zimmerman as a service advisor. He was great at the beginning, really taking his time to explain things to me. When I went to go pick up my car, however, it was a completely different story. He told me my car would be ready before lunch. By 1 PM when I had not heard from him, I called. I had people waiting to drive me to the dealership and they had to return to work. He said to give him 15 minutes or so and I could come in to pick up my car. About 2:15, I walked into the service center. It was busy and Scott was tied up with another customer, but I was offered help from another service advisor. Scott jumped in and said no, that the other service advisor could not help me because the paperwork wasn't ready. I was asked to wait in the waiting room, where I sat for approximately 30 minutes. The other service advisors were busy, but not with customers. Why someone couldn't have helped Scott is beyond me. One guy was just sitting there eating crackers. After 30 minutes, I went to go check on what was going on and finally Scott had started with my paperwork. I expressed my dissatisfaction with having to sit there all this time for something that was supposed to be done well over an hour prior, and that I had people waiting for me that had to get back to work. At that point, Scott informed me that he took a few small charges off my bill for the work Nissan had done, but he was happy to add those back if I 'felt uncomfortable.' I honestly took this as a threat. It was said in a kind voice, but the intonation was that if I didn't like waiting, I could just pay more. It really did not sit well with me. I said no, that was fine, I was okay with him taking the $20ish dollars off my $700 bill. Then he walked me to the cashier and within 10 minutes I was out the door. It is hard to find an honest, decent mechanic out there. I would absolutely recommend Harbor to people looking for fair, honest work at a fair, honest price. The work performed on my vehicle is perfect - zero complaints about the actual work on the car. The problem is fixed, and I am confident it is done well. The interaction with the cashier was great - she is a super nice lady. I believe her name was Heidi or Holly. The guy who brought my car up to the door, whose name I did not catch, was really sweet too, pulling it in so that I didn't have to get wet in the rain. Overall, I do really like Harbor and I am sure I will service my car there again, but I won't work with Scott. Find Travis and bring him back! He was gold.

flso911

Aug 31, 2016

A friend of mine recently had their vehicle serviced at Harbor Nissan (I recommended) and they forgot to tighten a drain plug! Oil leaked all over the driveway. My experience the employees were extremely unprofessional. I had an oil voucher and was told they could no longer honor them unless I had a dealership sticker. However they did dicount my service but was charged almost $30 for an air filter. They also like to add air instead of nitrogen on vehicles that have nitrogen in the tires. I am going to another dealer for service unless substantial changes are made. I can name employees ppl but would only if I was left anonymous.

FOXYSWAN1583

Aug 31, 2016

Everything was explain to me. I went for an oil change, I didn't even know I had two recalls. They were taken care of as well. Fred even walked me to my car. I thought that was real kind of him! Fred also went with the service mechanic to see if they can hear my noise coming from underneath. Unfortunately the roads were wet. Explain to me how I can get free oil changes! Wow! That's great! Thank you Fred!

harlandsmith0614

Aug 31, 2016

New vehicle purchase. Approval from start to final signing took 5 + hours could have been alot shorter. Personnel were very good. Service department excellent. I would recommend to friends.

HST4990

Aug 31, 2016

I made an appointment for a recall on my 2015 Pathfinder. When I got there Frederick checked the computer and told me there was actually two recalls I should have done. He told me it would take a little more time than just one, I sat in the waiting room and eventually they got it all done and I was on my way. The waiting room was comfortable with Internet, tv, coffee and water, and pastries.

iandill85

Aug 31, 2016

Everything was great. He was very expedient, Provided a great price, He helped get the car squared away as quickly as possible. He was fantastic.

JCartaya

Aug 31, 2016

i got a 2014 honda civic a good price. i would recommend them friends and family. they are very friendly and nice and i go back again.

The Coccarelli's

Aug 31, 2016

I got a 2016 Nissan Altima at a really good price. I will never deal with another dealership ever. Our experience was amazing from the moment we pulled up in their lot. Kelly Sears is awesome. If anyone needs a car go see her.

tripke

Aug 31, 2016

I just wanted to make sure that other people can know that you can definitely have a great car buying experience Rich Caracciolo and Kermit Watkins made it simple and were very helpful. I was very comfortable in the surroundings and it was very clean. So if you want to feel good about buying your next car you should go to Harbor Nissan port Charlotte Florida

vctoria

Aug 31, 2016

Very quick, easy, and painless. The gentlemen that took care of me were awesome. I would recommend this dealership and salesmen to anyone looking for a new or used car.

VIVIAN.LAMB50

Aug 31, 2016

Was taken care of quickly, attendant was friendly. This was the second time I've taken my Nissan to Harbor Nissan for a recall and I've have been very impressed both times with the the quality of service and attention given by the staff.

cday23

Aug 30, 2016

I don't feel like I went to a dealership to buy a car... I honestly felt like I went to a house party and met new friends. The place was beautiful, welcoming and the people are fantastic. Special kudos and thanks to Kelly Sears, Zach Bolling, Kevin Bays, and Kermit Watkins. Even Kelly from Allstate was a delight.We bought 2 cars in 2 days and both deals were above expectations. We should have our own space allocated there at this point (inside joke among us).Thanks for a great experience and for our new friends.Chris Day

RAEBRUNELLE

Aug 30, 2016

We bought our 2012 GMC Acadia about 10 months ago. We had a great experience with our sales rep Tom. If it was not for him we would have most likely shopped around and may have purchased elsewhere. He was a great help and made the experience great!

Jackiejgrasso

Aug 29, 2016

We had a great experience at Harbor Nissan. We purchased a brand new 2016 Nissan Murano. Richard Caracciolo was amazing he took the time before and after the purchase to walk us through the SUV to make sure we absolutely loved it and knew all the features and how it worked before we drove off the lot. He found me the exact color & style I was looking for in a SUV! Alex Bowermaster made sure the price was EXACTLY what we asked for. He worked everything out over the phone before with even arrived at the dealership. He was quick and organized. I would recommend this dealership for anyone who is looking for personalized customer service. They really pay attention to detail and have you best interest at heart! GO SEE RICHARD AND ALEX they are AWESOME!

johnsickels

Aug 29, 2016

This was the best car buying experience ever. Shea Louis was with me every step of the way... From start to after the transaction. Every car dealer needs a Shea Louis. I will refer all my car buying friends to Shea. Shea wanted to make sure that I was comfortable with all the functions of my new Frontier, she paired my Bluetooth, showed me all of the buttons and made sure I was comfortable with my new ride before I drove off the lot.Bottom line, but from Harbor Nissan.

lilianacrdn

Aug 29, 2016

Very friendly staff and easy to deal with them. Excellent experience, definitely worth the drive and I will recommend it to my friends!! Thank you

xinex29

Aug 29, 2016

We really had a great experience buying our Nissan Pathfinder Platinum at Harbor Nissan. The salesmen are very knowledgeable in showing us the features and operation. Our salesman, Daniel, who is actually a used salesman who was called from his dept because they were short, was very patient in helping us find what we were looking for and Timothy and Charley helped us with the features. Thank you so much, everyone!

bsbbsb1

Aug 29, 2016

The reps didnt insult my intelligence by coming in with a high ball. Explained what I needed and Igot a number very close. Said OK. Took too long to do the paperwork but it isnt entirely their fault. Car appears to be flawlessly delivered. Gene Gerald very efficient and easy to deal with.

FLYNNS44

Aug 29, 2016

As returning customers to this dealership and Nissan, we greatly appreciated the effortless lease purchase, great prices and wonderful service. We had a great experience.

alanlevine885

Aug 28, 2016

Our sales rep Tim Johnson was excellent and informative on every level! He took time to explain any questions we had and did not pressure us in any way, which was appreciated. Throughout our experience, he continued to maintain a very positive attitude and was willing to help us in anyway that we requested. It was a pleasure working with him during our several visits to the dealership.

DOCSOULMAN16.0

Aug 28, 2016

My brother told me about the great deal he had gotten working with Michael Longo I rode up to Port Charlotte from Fort Myers approximately 45 minutes. It was worth the ride. My brother & I both purchased a new vehicle from Mr. Longo. He was very helpful explaining everything step by step. I have recommended Mr. Longo & your dealership to 5 people so far. More to follow !

GMDCST

Aug 28, 2016

The only issue I had was with the length of time I had to wait to get an appointment, but if you guys are that busy I guess you can't help it. Kristie did an excellent job !

EIGGUA50

Aug 27, 2016

This is clean, warm, and friendly dealership. They take the time to explain the services they are going to perform and ask if there are any other concerns. They are quick to let you know if there are any other problems found during the check. I recommend Harbor Nissan to everyone.

john_mclaurin2000

Aug 27, 2016

Unique to us at least. Our previous vehicle was impacted by lightening which affected the electrical system to the point of a Total Loss of the vehicle. We are a 2 car family so to remedy this situation quickly, I decided to search for a used vehicle just to get by for a while. While searching online, your dealership was one of the choices and I saw a large number of quality used cars so I visited the lot to get a better view of the selections.This is when I met Chad. Chad approached us in a very personable way which made it very easy to explain or situation. He took us to several vehicles and took the time to search the website in an effort to find something that fit our needs. He also explained some other options that I had not thought of, like a used vehicle with lower miles and still fit in the budget that we needed. We left the lot on a Wednesday with a great deal of information.Armed with new information, I went back online and found some New vehicles that kept us close to our budget as well as the BOGO program. I called Chad on Thursday and asked about the BOGO program which he explained very well and it sparked my interest. I told Chad that I would be back to see him that morning.While in transit, Chad took the time to explain our situation to Tim who works the new car lot. Chad also arranged a test drive for us before turning us over to Tim.Tim also took a very personable approach and it was very obvious that he had our interest in mind and wanted to help, not just make a sell. Tim explained in detail the BOGO program and it made sense for our needs so we moved on to the finance department where we met Zack. Both Tim and Zack reviewed our situation which included our trade in that we had a lot of equity in. After running the numbers, Zack saw that we had the ability to upgrade the vehicles by moving away from the BOGO idea and still maintain our budget. We arrived to your dealership first online, which was great, then in person which was the best car buying experience my wife and I have ever had. Our intent was to find a good used car to get by for a while, but with the help of Chad, Tim and Zack we left the dealership with not one but two Brand New vehicles.I apologize for this note being so long, but I feel it is important that you know about the expertise and efforts/teamwork that these folks went through to not make the deal, but fulfill the needs of this customer.We will absolutely recommend this dealership to others.Thank you all very much!!Sincerely,John and Sharon Mclaurin

kevindeandrade

Aug 26, 2016

Went in for an oil change and car wash. Was in an and out in an hour. Fred in your service department was excellent! Would definately recommend your service center! He is definately an asset to your business in regards to customer service! Thank you Fred for a great experience....

Lynne Honeywell

Aug 26, 2016

I did all the work on line w/Shea! I live 60 miles away. My new car was at the door when I arrived! Shea, Kermit, and Kelly made me feel like family! Shea has been in touch several times since the sale! I've found the perfect dealership!

Casa,Karen

Aug 26, 2016

Best dealership. The service department is outstanding and our salesman, Mike Longo is the best. He is kind and compassionate and knows how to take care of his clients and treat them like royalty. We look forward to many years of business with Harbor Nissan. Thank you for all that you do for us!

s_hannans

Aug 26, 2016

From start to finish the patience and courtesy that I was shown made this buying experience the best I've had in a long time. Greg and Alex went over and beyond to make sure I got the best deal and the best car. Kelly was very thorough and explained all the great features of my new Altima.

Trinity'

Aug 26, 2016

False advertising When ever u call your number is feed in system and they don't have appointment for a week or 10 daysWhen u call from different number and name they are always free to get your money

sunbeltcommercial

Aug 25, 2016

Thanks Aaron and Kermit -- unlike most car buying processes, it was a painless experience. Thanks for the attention to detail. Really like the new Murano

jlpitch

Aug 25, 2016

I took my car in for its first oil change since purchase. Had a couple of other things that they also looked at, one was a recall. My experience could not have been better. Was in and out in just a couple of hours. Enjoyed the coffee and cookies while waiting.

kawi4me86

Aug 25, 2016

No one tried pushing me one way or another. After hitting some road blocks, the guys really made an effort to make the deal happen. And they came through. Now I own a 2016 Frontier after being hilariously upside down on a trade in. Most importantly, I was confortable with the numbers we settled on.

MKTURLEY55

Aug 25, 2016

I just stopped in to look at the Nissan Sentra. Scott helped me with a test drive. He researched the cars available and was able to find the perfect car for me.

pdunny12

Aug 25, 2016

Kelly listened to me and picked out the perfect car. I loved her enthusiasm. And she was very knowledgable. I love my car. Kelly showed me everything.

Janeme2015

Aug 24, 2016

My husband and I had a very small budget to work with. We knew it would be difficult to find a car that fit our financial needs but Harbor Nissan took the time to find us the perfect car! So thank you Harbor Nissan for being so awesome and working with us.

jdurrance73

Aug 24, 2016

Scott Essex was our salesman , got us exactly what we were wanting. Showed us a few vehicles which we suggested and let us test drive . Thank you Scott. Shayladurrance

kgahlgrim

Aug 24, 2016

We had a 30000 mile checkup and the service was timely and performed. We also order torsion rods for our tailgate under the 36000 warranty.

Melissa Bauta

Aug 24, 2016

My problem was not a dealer issue it was a manufacturing issue. Thank goodness for Scott Zimmerman for going beyond to resolve it. Thank you Scott!

regwaid1

Aug 24, 2016

We drove from Fort Myers to Port Charlotte with the intention of "Just Looking". Very good experience working with Richard and Kermit. A few little issues with the financing, however, it all worked out. Very happy with our purchase of the Rogue and, hopefully, will have many years of enjoyment with no issues.

bjadec26

Aug 24, 2016

I had received a recall on my 2016 Rogue for an upgrade on the system for the Passenger side Airbag. I made the appointment and arrived a few minutes before the appointed time. I had been told that I would take about an hour and a half, but it only took about 40 minutes. It was explained carefully to me and I appreciate the prompt and thorough service.

chuckups705

Aug 23, 2016

Was kept well informed while the service was performed.It was performed in a timely manner and my car was also vacuumed .My name is Charles Poveromo not Josh Poveromo

Susan Thompson

Aug 23, 2016

I used their "make my deal" feature on the website. Never heard anything back. Spoke with Jeff, who was very friendly and had Greg call me back. All Greg was concerned about was having me come in (I live over an hour away). I told him I never received an offer and I would like to see the interior pictures of the car before I take the drive. He promised he would get them for me. Therefore, I scheduled an appointment for a Saturday at Noon. Never received a call or pictures.Immediately I got an offer from Mario Gregorio via "make my deal." I then counter-offered, which is a feature of the program; I never heard back.I never drove up there because I wasn't comfortable with the service so far. Then, I get a call from Greg on Saturday at Noon and he says he can't find the car...literally. Thank goodness I never drove up there.In the meantime, I've called, chatted, emailed, left messages, etc. I really wanted this car...

Tom.tom3000

Aug 23, 2016

I got a fair deal not the best, however, I am very happy with the car. Free oil change for life is what won me over I wished I lived a little closer.

jandersondvi

Aug 23, 2016

I called on Saturday the day after purchasing the car and asked to speak with the person who is in charge of pre-owned sales. I was told they would call me back, I left my name and number. As of today, Tuesday I have not heard back. I would appreciate a phone call. Jeff Anderson386-299-4399

rayghjr

Aug 23, 2016

Austin, being as young as he is was a great sales person. He went the extra mile for us. Called the next day to let us know the car was ready and the paper work was almost do. meet at 9AM Saturday morning had everything in order turn it over to his manger and we were out in about 1 1/2 hours Great Job Austin, I'll be telling my friends about you and the Harbor Nissan dealership , Thanks again from Ray & Nancy Cape Coral.

SANDIPEPIN

Aug 23, 2016

After a miserable lease experience 3 years ago at another dealership, I was not looking forward to taking on the process again. I was pleasantly surprised by the service I received at Harbor Nissan. I worked with Lamar Green and Susan Klein. All were professional, efficient and respectful.

rsw34135

Aug 22, 2016

Buyer beware is the first thing that comes to mind when dealing with this dealership! I contacted them on Saturday, August 20th, and spoke to Sam (Smiley) to inquire if a particular vehicle I had seen advertised was still available, before I drove 45 minutes to see it and was told it was. Also, there was only one photograph shown on the advertisement and on the Harbor Nissan website, so I asked Sam to send me additional photos, which he said he would do right away. As the day went on I never received the photos as promised and I got busy with other things. So, on Sunday morning August 21st, I reached out via text and again was told the truck was available. Again, I asked for pictures to be emailed and again nothing. So, as a last resort I called the dealership and spoke to a sales manager, who assured me that the truck was still available and that Sam would get right on it and email me additional pictures, which was roughly 12:30 and at 3:00 I received a text from Sam telling me that the truck is now in the shop and not available until Monday or Tuesday. So yet another disappointment from this dealership! It is clear that all they want to do is play games and try to lure you to the dealership rather than having been truthful from the beginning. If this is how they handle a phone and internet inquiry, I can only just imagine what the in person experience must be like. Evidently this dealership is still stuck in the past as far as customer service and bad sales tactics go. I would encourage anyone considering this dealership to look elsewhere as I have done.

rsw34135

Aug 22, 2016

Buyer beware is the first thing that comes to mind when dealing with this dealership! I contacted them on Saturday, August 20th, and spoke to Sam (Smiley) to inquire if a particular vehicle I had seen advertised was still available, before I drove 45 minutes to see it and was told it was. Also, there was only one photograph shown on the advertisement and on the Harbor Nissan website, so I asked Sam to send me additional photos, which he said he would do right away. As the day went on I never received the photos as promised and I got busy with other things. So, on Sunday morning August 21st, I reached out via text and again was told the truck was available. Again, I asked for pictures to be emailed and again nothing. So, as a last resort I called the dealership and spoke to a sales manager, who assured me that the truck was still available and that Sam would get right on it and email me additional pictures, which was roughly 12:30 and at 3:00 I received a text from Sam telling me that the truck is now in the shop and not available until Monday or Tuesday. So yet another disappointment from this dealership! It is clear that all they want to do is play games and try to lure you to the dealership rather than having been truthful from the beginning. If this is how they handle a phone and internet inquiry, I can only just imagine what the in person experience must be like. Evidently this dealership is still stuck in the past as far as customer service and bad sales tactics go. I would encourage anyone considering this dealership to look elsewhere as I have done.

5essentials4life

Aug 22, 2016

My experience at Harbor Nissan was nothing short of excellent. I worked with Tim Johnson in sales and right away felt very at ease. He was very attentive and listened to what I wanted. He was very patient - even as I looked at several different options. Tim helped me find exactly what I was looking for without ever feeling pressured into a certain model, trim level, etc. He was even gracious enough to stay with me throughout the entire process, which showed me that he cared about taking care of me.Kermit was also a pleasure to work with. He was very transparent and worked hard to get me the best deal possible. I have no doubt that I saved thousands of dollars because of Kermit and Zeke's diligence to make sure all of my needs were met.As a business owner, it's very easy for me to know when businesses care about people or the money they'll make off those people. It's quite evident that at Harbor Nissan they care about meeting your needs and serving you. I was treated with respect and knew that they cared about my needs above their own. This is a rare find, but one that I applaud. This team is truly world class.

Waynedee

Aug 22, 2016

When we went to Harbor Nissan we were not looking for a new vehicle. After being introduced to Matt Garland he convinced me a new car would be financially beneficial for me. He was a no pressure sales person and it was actually the first time I have enjoyed buying a car. We also met with Susan and Vincent who were just as enjoyable as Matt. I will definitely recommend Harbor Nissan to others.

Ted & Trudy

Aug 21, 2016

walked into the showroom sales man introduced himself and ask if he could help and if we had any questions and of course we did and he answered them all took a test drive and we are now driving a 2016 Nissan Altima and so far we are loving it Thanks Tom Rusch you made everything work and even though my husband is not sharing the car we are very pleased.. Everyone made getting this vehicle very enjoyable.

STZAB20

Aug 20, 2016

************** Problem resolved on a exceptional customer service environment. *********** 8/17/16. After a little less than 2 weeks my car is working perfectly. Thank very much

RHYTHMANDBLUES56

Aug 20, 2016

I came in for mt oil change very early and was pleased to see that Tony was very cheerful and helpful. He answered all of my questions and i was happy with the experience.

ZIZZCHIC

Aug 19, 2016

Scott at Harbor Nissan is top notch! Had a very good experience when I brought my Pathfinder in for service. He was able to take care of the 2 recalls on my vehicle within the same visit.

103094

Aug 19, 2016

Was treated with such courtersy. Richard did an excellent job. Would recommend this dealership to anyone looking for a new car. Worth the drive from Cape Coral.

CARFORMYTHREEKIDS

Aug 18, 2016

The whole experience was great,the staff was very welcoming, they were very quick, and friendly. The only thing that I was not pleased with is the full car detailing. It was not up to my standards as far as being able to say it was a good job. Who ever went for detailing it need more training in understanding the word DETAIL

cmkinney327

Aug 18, 2016

ONLY HIGHLIGHT IN VISIT AND PURCHASE WAS MAUREEN HAD GLUE ON BUMPER HAD TO REPAINT TWICE..SALESMAN SCREAMED AT ME GENERAL MANAGER PAWNED ME OFF AFTER REQUESTING TO SEE ME??

HondaOdyssey2012

Aug 18, 2016

Justin Dunn was the most responsive salesperson I've ever worked with. Went about and beyond to exceed my expectations and. I would highly recommend Harbor Nissan to anyone.God bless,

imagejava

Aug 18, 2016

Kelly is the best!! She is the hardest working, most sincere person I've met in a long time.... Highly recommend Ms. Sears!! Susan Klein found a problem with the paperwork, then drove 20 miles to make it easier for me to sign new forms. Great Team to work with

JMDOOLEY95

Aug 18, 2016

Oil change needed & nitrogen needed in one tire. Service was performed on time. Quick in & quick out. Thank You! Check in prompt & courteous. Very satisfied,Thanks!

RJBOSS723

Aug 18, 2016

My drivers side door handle the inside one came lose and did not work I went to the dealer and asked if it could be repaired and was told that if the had the parts plus the cost to install it.The service tech checked to see if they had the parts and came back to me to tell me that they had them and I said to install them because the only way to open thee door was to lower the window and open the door from the outside handle.When the work was completed the tech told me the bill was $125.13 which I paid with m visa credit card which was rejected and when given a second card it was rejected and was told to contact my card company which they told me that it was blocked because the machine at the dealer was not working correctly the lady at the desk took the card up stairs to the credit office and guess what the card worked their machine was broken.The thing really that has set me off is two fold first the cost of the part was $17.10 and the labor was $100.00 I think that It is excessive for the time and amount of work to complete the job.Second when getting into my car the drivers seat was pulled about as far forward as you can get,then when starting the car the radio was cranked up way beyond what it had been on then after driving for a while my wife asked what the air was set on looking at the led display I noticed that it had been lowered by SIX degrees from what it had been set on before it was taken into the shop.I have used this location before with out problems this time I am not a happy camper.

wendyherda1968

Aug 18, 2016

I did my research online and new what I was looking for. Wish the car was detailed a little better but I believe the car was just turned in. All the staff couldn't be more accommodating from insurance transfer, finance and Sales! Thanks,Wendy

ALESIASHARPE

Aug 17, 2016

Painless experience.....in and out in a snap.....Very Friendly service! See them again in 5,000 miles!! The waiting room was clean and there were donuts and fresh coffee.

CARPENTER53

Aug 17, 2016

My buying experience at Harbor Nissan was excellent. There was no deceit by the salesman, Aaron. The Internet price was honored by the dealership, no games played like some dealerships do. Aaron was very knowledgeable and answered all questions. He provided us with a thorough explanation and demonstration of the car's operation. He was professional and friendly, and combined those qualities with a bit of humor that made the process non-boring. The Financial Manager, Tom, was very thorough in that process and did a great job explaining the paper work and answered all of our questions. There was no pressure at any point during our meetings. That meeting was just like our meeting with Aaron. We also had the opportunity to meet and interact with Tom B., CEO of the Dealership. The interaction was conversational, not business. The team at the dealership bent over backwards to meet our requirements and make us a satisfied customer, which did happen. I would definitely do business with Harbor Nissan again.

charlesisigler

Aug 17, 2016

this dealer installed option was handled quickly and professionally. the installation was perfect, it matched the truck and added to the resale value. The parts department did a good job in selection

INFO21

Aug 17, 2016

I scheduled my oil change more than a week ahead of time. Unfortunately when I arrived my appointment was not in the computer. The gentleman working the desk was great! He got everything straightened out and back on track. The service center was extremely backed up due to the volume of customers; so my wait was very long. The staff did everything they could to make me feel welcome and important during my time there. Overall, the experience was a positive one thanks to incredible people that put customer satisfaction at top priority!

Oslo

Aug 17, 2016

This was my second visit to Harbor Nissan where I was treated like a second class citizen. Their sign says that they value my time, but they took almost 3 hours for a simple oil change, despite having an appointment. When I bought my car, I allowed Harbor Nissan to apply their logo to the rear window of my car in exchange for free oil changes for life. Being placed on ignore for 3 hours by their service representative is not worth it. I would rather pay someone for this service; I have already removed the dealer name from my rear window. I will NOT return to this dealer for service.

Jeff Watts

Aug 16, 2016

I was looking for an older pathfinder for my daughter, it had to be a 4x4 cause she likes to surf and we can drive on the beach. I found a 2004 Pathfinder on cars.com, then clicked on the link to Harbor Nissan and then asked if the car was available. I received an email back from Sam, stating that it was and would I be interested in a test drive? Told Sam, that I lived in Wilmington, NC and that the purchase was for my 16 year daughter, her 1st car. Sam stated he was happy to help and thus began the amazing experience of texts, emails and phone calls. Because I could not see the car in person, I must have asked Sam a 100 questions about the car. He responded promptly, he sent me pictures of the car, tires and videos of him driving the car. He went so far above and beyond it is truly incredible. He put the car on a lift in the service dept, sent me pictures of the undercarriage, he hooked the car up to the computer, confirmed no codes were showing. He took the car to advance auto, hooked it up to their computer, ran diagnostic check again, confirmed no codes were present. We have emissions testing in North Carolina so Sam took the car to a local exhaust place, had the exhaust checked and confirmed there were no leaks. He even got my in touch with a shipper, who will delivery the car to my door! He did all this for a car that costs less than $7500.00. If you are considering a purchase ask for Sam Spears and you will be taken care of. I have bought a lot of cars, both in and out-of-state and never have I been more pleased. My daughter and I thank you Sam!

maher_rayyan

Aug 16, 2016

They are very honest people. They don't waste time. They are not pushy. They tell you what you have to hear hear not what you want to hear.

ANABELBECE993

Aug 16, 2016

Our advisor was vary curtious and nice! He did a great job! I will always recommend coming here to get service done . Great place And nice people .

CharleeLW

Aug 16, 2016

I've been looking for a modern, comfortable vehicle for my retired dad. We tested a few cars and tried to negotiate a couple of deals in the West Palm Beach area. Frustrated by conventional dealer tactics (tricks, long wait, let me talk to the manager...) I decided to go back online and expand my search to other cities, even if I had to drive a couple hundred miles to get a good deal. I found the perfect vehicle for my dad over in Port Charlotte, FL (150 miles from WPB), a used 2016 Impala LTZ with a healthy balance of factory warranty at a reasonable price. I sent the dealer an email, AJ Bergers responded within an hour. We went over features, specs, and negotiated a fair price over the phone and a few texts. I bought the vehicle sight unseen, trusting my assessment of AJ's character from our phone conversations. The car was delivered to my doorstep in WPB the following day. The car has all the described features, in great condition with a clean Carfax. My dad signed all the paperwork which we sent back with the driver. Within minutes I had received a copy of the new registration via email. I could not be happier with this experience. I've bought many cars through the years for myself, family members and the company I work for. This is likely the best car buying experience I've ever had.I recommend Harbor Nissan, and especially AJ to anyone looking for a fair deal. If you appreciate being treated with respect this is the place to go. Thanks AJ and Harbor NIssan!

FLock80miles

Aug 16, 2016

I have only purchased 4 vehicles in my lifetime, but I must say this was one of the BEST expericences I have ever had. 1st of all Lamar Green was a fantastic salesmen, we called before we went down and gave him a vague idea of what I was looking for. When I got there he had already picked the vehicle that best suited my request (I did take a look at 2 other's before seeing his choice) when he pulled up in the rogue he had chosen I almost flipped, what a gorgeous vehicle I was VERY VERY pleased. Now it's time to talk to the finanace manager (you know how we all feel about those guys :) well let me tell you, put all of those doubts and fears asside, when I talked with Tom Hines I was at ease from the time he introduced himself, he assured me that he would take care of me and that's exactly what he did, he explained every detail of the process clearly and with lots of patience, for once I didn't leave a dealership with a sour taste in my mouth, what a great group of guys. I will always recommend this dealership.

gatewayinfo

Aug 16, 2016

Very courteous and professional in every way. The staff couldn't have donemore to make my buying experience a very pleasant one. CJ was so comfortableto work with and truly worked hard to meet my criteria.

devind852

Aug 15, 2016

Harbor Nissan was amazing from start to finish very professional and they even staryed late as we drove from Daytona! It was an amazing experience

Glitvin1

Aug 15, 2016

Maureen, the new service manager is raising the bar in the service department. She exemplifies professionalism for her staff, listens to the customers and looks for a solution to their problem. She appears to be involved with staff and customers, not locked up in an office delagatiing and not part of the solution.

gloria251

Aug 15, 2016

I went to Harbor Nissan looking for the 2015 Ford Focus I saw online. Called and spoke to Daniel. He was very easy to communicate with. He knew what I wanted and answered all my questions. We made a deal and I purchasedthe car without stress and no hassle. I am happy!

the Ron's

Aug 15, 2016

Tom went above and beyond to make this stressful car buying experience as pleasant as possible. Never felt pressured or rushed. Everyone there tried to help as much as possible. No one was ever too busy to talk to us or help us. All aspects of this transaction were explained fully and worked out specifically for OUR best scenario. Thanks for everything. Love the new Murano.

zarzal121

Aug 15, 2016

Good, friendly and ease to deal I do not have time for more, everything when just fine, I am very happy. Ill be back next time

MAGGIELIBRA84

Aug 15, 2016

Shea and Tom Hines did an amazing job with helping me get my new vehicle. They deserve 10 stars! They took really great care of me and my family. We needed a new and safer vehicle for our family, and couldn't be happier!

Samigirl109

Aug 15, 2016

They helped me get out of a terrible lease done by fuccillo Kia! They could not have been better! Friendly, supportive and made it so easy! Couldn't be happier!!

jblackway6

Aug 14, 2016

Aaron Kennedy was very helpful, efficient & friendly. He made the car buying experience comfortable and unstressful. I definitely recommend buying your next car from Harbor Nissan.

ABBY33109

Aug 14, 2016

I got what i wanted and was never pushed into something i did not want. My sales guy (Tom) made it happen and I love my truck.

TECHMAN.TOM2

Aug 13, 2016

I purchased a used vehicle that had an A/C issue. Tonye in the service department went above and beyond to get this issue resolved. This had to be done working around my summer vacations I had. Thank you again for your fantastic service.

WFIORE4396

Aug 12, 2016

Friendly group of people Scott went over everything with me . All the crew i dealt with were patient and friendly they all introduced themselves to me right away .I had a very good experience there and would buy from them again

hoodwinked

Aug 12, 2016

This was not my first car buying experience by far. I am trying to get that fresh start after a divorce and decided to give them a try to help. I was kept in the dark about what cars were available for the financing program. I kept asking what I had to chose from, and they kept telling me it depended on my amount approved for. This never even produced a list of vehicles on the program. I spent 3 hours at the dealer on the first day, and this was the beginning of the down-slide of their service. There were 3 salesmen hovering over me at this point, yet not one of them could answer any of my questions regarding what vehicles were for me. This should have been my first clue. DAY 2... I got there at 11 am and sit there for over an hour before anyone acknowledged me beyond a a nod or hello. The excuse I kept getting later was sorry, we were so busy. The salesman (who was obviously new, and didn't care about his job) kept walking around "looking busy" and not doing anything. The sales manager, was constantly having to redirect this salesman back to the tasks. The program manager, was to busy to even "recognize me" from the day before when he was hovering over me. After an hour, another salesman came to me and informed me that he was transferred to being my salesman now, and said he would be with me shortly. It wasn't until 5 pm that I was finally shown a small selection of cars hand picked for me. 3 to be exact, 1 of which they couldn't find. My test drive consisted of a whole 2 mile round trip. Finally around 6 I started getting rushed through as if they wanted to seal the deal before they closed. This was worse than being ignored. Before I knew it, THEY picked which car I was getting, had my contract printed, and was asking me to start signing papers. I didn't know how much this was going to cost, how long, or even how much my payments were. The payments were no where near my requested amount they PROMISED they could get me into. it was almost double. Now that I have bought a car with them, it seems they have forgotten me, and don't care about fulfilling their service agreement. It has a noise in the transmission (which they tried to BS me into the idea there was an altoids mint can lodged in the engine somewhere) and couldn't reach it. UMMM this tells me they don't care. When I complained about the brakes, they told me to just drive on them and it will be okay. When I told them about the water standing in the trunk, it was written off as how the car was parked on their lot. This car is a lemon and I regret that I have done business with them. If I wouldn't have asked about the disabling device, the warranty, or the terms of the contract, then I would not have been informed. Terrible service indeed. There was a $25 dollar gift card giveaway at the time and I never even received it. After purchase, I was informed the following day, I needed to drive back for more info they needed due to their rush to get me out of there with a purchase. I thought that Harbor Nissan would have been a better choice than some of these buy here places you see all over. Guess I was wrong. Never again will I use this dealer. Never will I ever send anyone here either.

hutch5112

Aug 12, 2016

Your sales people and finance person made it easy in purchasing a new vehicle. They were extremely friendly and very professional. I had visited your dealership 3 times prior to this time and was never able to close a deal, so cudos to your employees.

rob

Aug 12, 2016

I was NOT in the market for a new car today. I heard a radio advertisement for a different Nissan dealership, offering a 2016 Rogue or Altima for a great monthly price with zero down, zero interest. I was curious, I contacted this (other) dealership to ask questions. I was treated as if I was a bother. No answers. NO customer service whatsoever. No problem, I am not in the market. Later, the details of this seemingly impossible deal still on my mind, I called Harbor Nissan, asked to speak to a salesman. Tom Rusch took my call, answered all of my questions about how dealerships work and how this amazing deal from the other dealership worked. I told him more than once I was NOT in the market for a new car. He continued to speak with me until I was satisfied. NEVER any pressure to come in, fill out a credit app. Nothing. PURE customer service. All my questions answered, my curiosity satisfied. End of conversation.I called back a few minutes later because the prior conversation was so easy and friendly, I asked Tom if he would indulge me and run my credit just out of curiosity as I have never in my 30 years of driving bought or owned a brand new car. "Of course and I will call you back in five minutes."Tom called in five minutes with good news. I pressed the issue, can I get the Rogue for this price with no money down? For these terms? Still just curious. The answer was YES!A brand new car, on MY terms, with the payment I wanted and done in less than 90 minutes from handshake to leaving the lot! Never a hiccup in the entire process! No surprises. No bait and switch, NO pressure! TOM gave us his personal cell phone number with instructions to call anytime with ANY concerns. Sat with my wife in the car as long as it took for her to understand how to use the amazing technology this car is equipped with until she was comfortable.Alex, the manager was just as amazing and helpful. Prior to today, my impression of car salesmen was not very favorable. These two gentlemen I would invite to my home for dinner!THANK YOU SO MUCH!We will be back.

anm94

Aug 12, 2016

Went for a service on my Altima and also got a full detail on the car. They did excellent work and my car looks brand new!! Thanks

BERNJR35

Aug 12, 2016

I scheduled an appointment for 08/11/16 at 1:45 , when I scheduled with either Brittney or Brandi they told me my appointment was only going to be an hour I arrived at 1:30, and my car sat in the lot until 3pm, then when I kept asking what was taken so long the guy was rude and told me I just a hold time not an appointment which is not true i had 2 emails confirming it was an appointment , then I asked to speak to the service manager and all he did was make excuses, so then I asked to speak tot he service director and all she did was do the same thing make excuses, then i wanted to speak to the general manager and that has yet to be desired

Beth123

Aug 12, 2016

Excellent salesperson (Shea Louis) as well as the rest of the staff involved in our deal. Shea was EXTREMELY knowledgable and made us feel at home. She is truly an asset to the Nissan organization.

cuxrath

Aug 11, 2016

Thank you , Mike Longo, for your great service. He was very helpful.Kevin Bays gave us a great deal for our used cars and for the new car 2016 Rogue.

J_TD04

Aug 11, 2016

Thank you Jim Lane for your awesome customer service! I kept myself occupied while my car was being serviced and after my oil change and inspection, you still took the time to review everything instead of just sending me on my way. Your friendliness and upbeat attitude was great and I greatly appreciate it!

Kasaundra13

Aug 10, 2016

Brought car in for 4 new tires,that I had a we owe, from a week earlier when I bought the car. I bought the car on sunday 07/24/16 was told Monday when i called,tires were ordered. Called back on wednesday, was told tires on order by salesman. Then received a call from service advisor, on Thursday,told they did not have tires size to order tires. That i needed to go get size so they could order them. So i was lied to for 5 days. Was called and told on Tuesday 08/02/16,that my tires were in and i could drop off my car. I was told that i was supposed to get a rental car, full tank of gas in my car, check engine light diagnosed and fixed,and a complete detail as compinsation for all the problems I was having with car. Car came back next day dirtier then I dropped it off. All they did was spray my tires to make them shine and spill something sticky on my shifter handle, brake dust all over the tires, and supposedly replace an o2 sensor. Less than one week later and check engine light is back on. O2 sensor again. Have been dealing with both service and sales departments. Always get told by one we will get this or that done, talk to other department and they say I know nothing about that. Always passing the buck onto the other department. Really starting to hate my new car. Will never do business with them again.

RETATC

Aug 10, 2016

An auto dealer that can be trusted to give you a "Fair Deal" in both new and used cars and trucks, I speak from experience having bought 5 autos from them in the past 10 years, and most likely my next auto will be bought at Harbor Nissan.

colleenaweaver

Aug 10, 2016

According to my dashboard, problem still not fixed after second attempt with same problem. A safety recall that I mentioned to them before recall. Everything about this place (except for the Nissan brand)is a rip off.Should I be in an accident that I do not servive, please pay the awarded sum to the SWFL Humane Society.

bonniedee43

Aug 9, 2016

My experience here was excellent. Everyone was very friendly and helpful. My salesman was very nice and extremely knowledgeable about the car I was interested in buying. The test drive was great and the process of buying this car was almost painless! Everyone in the building was pleasant and friendly. I would recommend this dealership to anyone interested in buying a used car.

erwideman0408

Aug 9, 2016

Charles and Kermit were great. They went above and beyond to make sure I could get the 2016 Rogue This is my 3rd purchase over many years and I have to say they all been great, but this time was over the top. Paperwork was explained in detail and went thru and exlained the car thourghly with me. Thanks again Charles and Kermit for all you did.

OSWALTA62

Aug 9, 2016

I was tricked into junk car and without my knowledge put junk navigation when that was my requirement for a car I was going to leave when I found car had no navigation Lamar said no problem it is being installed now. this purchase was urgent for comfort for disabled husband to drive north for his sisters death. When I saw what they did I tried to cancel. And was told I couldn't because of fl law. Within hours of purchase it had 552 miles on it and paper said 0. I gave a great trade $4500. For a carmax quote $10500 evil to take someone when in need

PATRICIAABELTZ

Aug 9, 2016

Twice in. First for oil change, second for recall of seat belt. Problem not fixed & now have to go back for them to redo. Not pleased to have to return & take more of my time. They had said with car wash it would take 1.5 hours. When it was over 2 hours, I had to call them to find out when it would be done. When they washed my car, they did not vacuum it. Will ask if that should have been done.

Truckgirl, josie61

Aug 8, 2016

First let me start by saying this is the first review i have ever WANTED to do or even done for that matter. I just ABSOLUTELY DREAD when its time to trade vehicles and just DESPISE dealing with high pressure salesmen and the BS they try to tell you when negotiating a price. NOT TO MENTION THE HOURS IT TAKES!!! MY recent experience with Harbor Nisaans Used MarketPlace was EXCELLENT! My Salesmen were so nice, i. They were ALL very accomodating, Patient and NON pressuring. They even had sense of humors! I Just cant say enough good! A SPECIAL THANKS TO CHAD, CHAD and ROB!

MYSONYPS2010

Aug 6, 2016

Overall Good experience, First time buying a "new" car. Tom was very straight up, no real BS about the numbers. Salesman started off good but through the process he started showing some inexperience with this brand. With time I feel he could be great. Joe was very friendly and made sure I was taken care of while my car was getting a protector applied.

Guy you won't return phone calls too.

Aug 5, 2016

Harbor Nissan caused damages to my family vehicle during a complimentary car wash. They at first attempted to fix by detailing, then wet sanding, and then had our vehicle for a week while getting paint job estimates. They wanted me to pay 70% for the paint job they were 100% responsible for. I refused to agree to these terms, and we came up with an agreement that they would detail and give us a rental upon request for the life of the vehicle as long as we owned it.. They honored this agreement one time. The second time we attempted suddenly all paperwork was missing from their system and most involved were replaced by other supervisors(huge cover-up absorbing to one of their own) they told us they will do nothing for us. The Media got involved and suddenly Harbor seemed like they wanted to make things right. But the reality was they did nothing. They were so mad at us they changed my wife's e-mail to something very inappropriate (dealerrater will not allow me to put the actual address due to its inappropriate language) and very disrespectful and Unprofessional could you be. Chris Freeland (owner/president) was the worst of all however at this point he was willing to follow through with the original agreement but was yelling at me and talking down to me like I was a child. He yelled "I better cut this stuff out ( but he used different language) and told me I could not talk (if he speaks to his customers this way I can only imagine how he talks to his children and employees) I told him we no longer trust them with our vehicles and advised him I will see him in court. Tom Bishop (gm) and both Jim and Maureen Gardner were all very misleading and deceitful. Maureen Gardner was the one who said it looks like a cover-up. GO ANYWHERE BUT HERE. Venice Nissan has been great and appoligzed for Harbor. Yeah I know, pretty sad. I am not going away and this is just the beginning of my campaign. See Ripoffreport.com for further info. I will do everything I can to take business away from these horrible bullies. Adds to follow for the next year in the charlotte sun paper. Their own G.M. Tom Bishop doesn't even drive a Nissan, way to support your product tom. See you around as long as I'm around. The people of this community will hear about this and you will loose at least a few customers over you horrible dealership. Chris Freeland your a rich over privileged bully and Karma will catch up with. I wish you the worst in life. See your in court.

charlesisigler

Aug 4, 2016

very to the point, factual. no crap. made me feel important. Hate this twenty five word minimum. Keep these people around, they will go far. free cleaning and oil changes are a game changer

cherylbridges3

Aug 4, 2016

When there was an issue it was taken care of promptly and professionally. I had a light on for tire pressure and it was resolved in a curteous manner.

Daryl

Aug 4, 2016

Our salesman Chad was very friendly, helpful and did not pressure us to make a purchase. The finance dept. was very efficient and organized in the completion of the paperwork.The service department completed several items for us. They were absolute fantastic

SMIDAS64

Aug 4, 2016

Great service as usual. Service advisor was awsome & friendly,kept me informed of progress of my vehicle.waiting area is nice and they washed my vehicle when it was done

iymiller

Aug 3, 2016

I went through the Costco Auto Program to buy my new Nissan Rogue, and it was fabulous. I highly recommend Harbor Nissan for your next car buying event. We got exactly the car we wanted at an amazing price. From the time we walked into the dealership until the time we drove away in our new Nissan, everyone was courteous, positive, helpful, and so great to work with. Thank you, Timothy, for making this a stress free experience!

kkinder

Aug 3, 2016

Mike Longo sets up everything and makes the transaction go flawlessly. Tom Hines completed all paperwork in a timely manner and made sure we received what we were to receive for what we were to pay, this is our 8th vehicle we have purchased thru Mike and 15th vehicle thru Harbor Nissan.

K_KALEMBKIEWICZ

Aug 3, 2016

Received exceptional customer service between Josh and Kermit. Everything ran smoothly from finding a car, to reviewing prices to going ahead and leasing the 2016 Altima. I would definitely recommend Harbor Nissan to everybody!

Larry

Aug 3, 2016

I had a great sales person. He knew the car and it's options. Very knowledgeable. I would be happy to recommend Austin Somers to any people I know.

rsantore1

Aug 3, 2016

We purchased our Murano at Harbor Nissan in 2012. Recently, it was time for another periodic inspection. Scott was there at the maintenance counter to welcome and assist me, and he made several great suggestions that would reduce costs. The expected time for this inspection was approx 1.5 hours, so I waited around in the lobby. To my surprise, about an hour later, Scott approached me and stated they finished the maintenance and inspection. He explained in detail what the technician accomplished, and that we are in good shape for our long road trip north. Like all the employees I've met at Harbor, I find them knowledgeable and efficient, and it leaves me with great comfort knowing they care. Thanks again Scott.

Jon112233

Aug 2, 2016

The car I was looking at was listed on Carguru for 14,790, however once all the initial paperwork was handled it was priced at ~17,000 and the loan was calculated towards that. I noticed it and pointed out the price I saw, it was changed. Fantastic.After speaking with a outside source, we came to the conclusion that the price per month was a bit extreme considering the interest rate, my credit is poor. I won't lie, however my co-sign is 700+. 18% is a bit outrageous considering the model of car I purchased is 5 years old. With that said I requested both Gap and an extended warranty be included at the price of the car. This is where it got tricky.The sales associate got approval, however it was not included as part of the 14,790 it was completely added onto the price of the car causing the loan to go up(I did not realize this until I was already in the finance office signing papers, first time I actually saw the new change). Not so fantastic.The car is great, I wish it had been raining when I checked it out however, I would have been able to notice the windshield wipers do not turn off once turned on. Interesting, right? Not their fault, can't blame them for that.Here is the kicker though, the MSRP on the car I purchased is valued higher than I spent, much, much higher. It was a slight oversight, but hey I am not complaining about anything.Thanks for business folks. Perhaps provide a bit more transparency to your customers, but other than that all went alright.

KSWAHLGREN

Aug 2, 2016

Service by all staff members was prompt, friendly and upbeat.Reception area is clean and comfortable. I plan to continue to go to Harbor Nissan for future service.

mercedes.carlos

Aug 2, 2016

I had an excellent experience,Matt garland went far and beyond to get me into a vehicle and I'm very satisfied with the purchase. He was courteous,friendly And very helpful. Harbor Nissan is very lucky to have an employee like matt. I will be telling my friends to make sure they make their next car purchase with you guys.

DEESTEV22

Aug 2, 2016

Everything went great when they called me and told me it was going to be done at 4 I told him I needed it earlier and he had it done earlier and that was amazing

ADAMS366

Aug 1, 2016

We have purchased three Nissan Sentra and have never been disappointed. The service is excellent, the sailed people are excellent. I would recommend them to anyone.

CTHULLU

Aug 1, 2016

Tim and Martin were so great with my new Altima, we came back the next day and got a new Rogue! Tim was the best saleaman I have ever dealt with. Highly recommended!

DWILLIAMS9576

Aug 1, 2016

Very friendly and reliable response to service needs. Service needs were addressed completely including diagnosis of left rear wheel noise. Recommended some warranty work and ordered a part for further repair.

John J.

Aug 1, 2016

Michael Longo went above and beyond to help get us the 2 NV1500 vehicles we were looking for. From start to finish, Michael was there, even going so far as to make the trip down to drop off our vehicles. I also appreciated the assistance that Dan Jackson and Alton Dugger provided to us as well. Great Job Gentlemen! It was a pleasure working with you. We will be back and will proudly recommend you and Harbor Nissan to others in our Industry.John Judge, Service ManagerIrvin Pest ControlCape Coral, Florida

lighthouseluvr85

Aug 1, 2016

Had a great experience! Very helpful in getting me into a car.,appreciate the time they took with me. Thank you very much for your help.

Mike and Rebecca Vork

Aug 1, 2016

Sales staff is fantastic!!! No pressure to purchase and very knowledgeable across all vehicles on the lot...we had the best buying experience so far.... This is our 5th nissan purchase although the 1st from Harbor Nissan.... In the past this dealership has been unable to earn our business, I am so glad things have changed for the better!!! Everything from sales to service and even detail dept had a different "feel" for the better... Lots of smiling faces even 3 hours afterclose on a Sunday!!! Harbor Nissan has EARNED our business and trust and we hope this will be our forever goto dealership for all our future vehicle needs. I cannot say enough about how professional the atmosphere felt and that gave us the confidence that real change had taken place and made the decision to place trust with our sales staff. Well deserved trust I might add and I know we made a good choice and I am quite content knowing our new home dealership is also our local dealership which just makes the deal sweeter. Great job transforming harbor Nissan into a first class place where staff makes the difference.

MM

Aug 1, 2016

Extremely helpful and courteous. Chris sent video and pics before i went to see the car. Mario worked to get me what I wanted. They are above normal dealership standards.

mpuchaty

Aug 1, 2016

Really happy with my buying experience from Harbor Nissan. Brandon Durbon from the sales dept. was polite ,conscientious , and motivated in making sure my purchase of a new frontier went smooth and as stress free as possible. The fact is Brandon and Harbor Nissan went above the competition in serving me and is the main reason why I chose this dealership....

RUTHZIMMERMAN9

Aug 1, 2016

The service was great. My Service Adviser went above and beyond, and exceeded my expectations.was kept informed of progress and they even washed my car.

VICKELANNA

Aug 1, 2016

Unfortunately, I do not have a good view of the service advisors or leadership at the Port Charlotte location. I was recommended to perform service that was done already in the past to be performed again. The system did not alert the service advisor nor did they take the time to look at my history to see what was done in the past. Therefore, the service was performed again for something that was in warranty. I made the manager aware of the issue. Its been a week and I have not heard from management and my credit card has not been credited the service fee. Now it makes me wonder and question past work that was done on my vehicle if it was valid work performed.

RON271948

Jul 31, 2016

Took my car back for a recall. They were very quick and polite. They even vacuumed my car out when they were finished.. Excellent waiting area.

CB Bob

Jul 30, 2016

The service I received on a vehicle recall was exceptional. Frank Beers explained exactly what needed to be done and when the work was completed went over everything to insure my wife and I were completely satisfied.While wee were waiting I looked at a Frontier and with the help of Mike Longo ended up trading in our Pathfinder for the truck. Mike was exceptional in the effort he put forth explaining everything about the truck and had all the numbers run for the trade in and finance before e made the decision to buy the truck. Being able to see the trade in amount and finance options before making the decision really took lot of worry out of the Deal !! Thank you to everyone at Harbor Nissan for your friendly and professional service!!PS: I will be back!

BHARRISON338

Jul 29, 2016

Bought 3 vehicles in 6 months from you. Sales staff is great but financing process sucks!!! Sooooo slow, wanted to walk out each time! Get more staffing in finance dept.

BN

Jul 29, 2016

My first time into this dealership! My Service Advisor was top notch. I brought my 2015 Rogue in for a recall notice. Everything they were going to do was clearly explained. The waiting area was nicely furnished with TV, coffee, water, magazines, newspapers and toys for children.My only criticism was the length of time I had to wait. It was a full hour and a half.

jennieo7072

Jul 29, 2016

Great service from Justin Dunn. ! He was patient, helpful and very respectful! Best service I have received at any dealership! If you go ask for Justin, such a kind young man! Thank you to everyone with helping us out in our unexpected situation!

mwhitney

Jul 29, 2016

They took care of everything thoroughly without being pushy. This was the first time I went to a deer in 20 years, and I was very satisfied.

ONESWIFEY

Jul 29, 2016

Definitely would recommend going to harbor nissan and ask Lamar to help you find a new! Lamar was a fantastic person to have help me pick out my first new car. Him being kind, not rushing me with this huge decision and answering all the questions I had was wonderful!

J DUFFY

Jul 28, 2016

Parts were complete and installed quickly- Although the entire assembly should have been installed at first service call, only the clips were replaced. Had it been done then 6 visits could have been 1. All in all, I am satisfied the problem is solved.

JOHNNYB26FD

Jul 28, 2016

I am a repeat customer, I just recently purchase a new Nissan frontier from another dealer because Harbor didn't have what I wanted in stock, my wife and I purchased an Altima from Harbor last year they have always serviced it and I have never had any problems, so I decided to take my new truck to them , as always they had no problem putting me in there oil change program they took care of my truck quick and very professional great job as always.

SADNUDBULL

Jul 28, 2016

No problems and gave me a break on the price. Have always had a good relationship with Harbor Nissan. This is the fourth vehicle I have purchased at Harbor Nissan and have always had them serviced here. Have never had a complaint about the service I received

gormondo

Jul 28, 2016

Amazing.I wouldn't take my car anywhere else..service was amazing..Travis Howell was very insightful...my salesman Tom Rush went over all the new features on the upcoming models .. very very helpful..I'll be back to buy an altima from Tom rusch...and do my service with Travis howell..thanks a million harbor nissan..

CBROWNELL72

Jul 27, 2016

When I called about our battery going dead only owning a brand new car for less than one year they said get it started and bring it in. As soon as we got there they greeted us and we explained our problem. They also let us know they were running a little behind due to absent technicians. When car went back they had to replace battery and they did a test on alternator to make sure that was good as well. Battery and service was covered under warranty and we were thankful for that considering we are going through some hard times right now. I do not remember who our service advisor was but he was very caring and understanding. He reminded me of my dad.

CLVSR6

Jul 27, 2016

Did a great job, done as promised and within time frame. Also, very convenient to be taken where we needed to go and picked up again when car was ready.

EVAMC33993

Jul 27, 2016

Was there for factory recall software adjustment. Work was completed within time estimated, Service staff is always very helpful. I believer the gentleman who helped me was Tony.

gdaros2599

Jul 27, 2016

All the people we dealt with were polite, understanding, helpful and not at all "pushy". We were able to turn in our toyota lease vehicle and lease a new Rogue in one fell swoop and take our new car home with us the same day with out having to deal with the toyota people. Very pleasant experience and when we turn in our other vehicle we will be going to Harbor Nissan.

KARENMCELHANEY1

Jul 27, 2016

When it was apparent I could not leave work, due to an unexpected crisis, to pick my car up after being serviced for a recall.... my car was delivered to me by my sales agent, Lamarr Green! What a pleasant surprise! Thank you!

keith

Jul 27, 2016

Went in for service and didn't realize that I needed an appointment for oil change. Got there when they opened up and I was taken right away. They have a nice waiting room with coffee and wifi.

Kasaundra13

Jul 26, 2016

Good overall experience. Detailer need to take more pride in their jobs. They did not remove trash from glove box, windows were streaked, inside was wiped down but left streaked and looked like water spots.

KATHY.VANDENBERG

Jul 26, 2016

I didn't have an appointment for my oil change but the dealership managed to fit me in. The service was done quickly and I was back on the road.

LR126741

Jul 26, 2016

I had a battery develop a dead cell on 7-24 so on Monday morning I call them at07:00 to see when I can get in for warranty service and they told me to come whenever I wanted and they would get me serviced ASAP because they realized when you have a dead battery your are in a real jam. I got there about 8:30 and they took me right in and changed my battery under warranty and I was out & gone by 9:45.They were fantastic at every level and very professional.

mslongenecker

Jul 26, 2016

Everyone at Harbor Nissan was very nice they were eager to do what they can to help me and repair the vehicle in a timely manner

nypd623

Jul 26, 2016

i love harbor nissan , all the people are nice and friendiy . my sale .Mr. tom Rusch is friendiy guy. got good deal . i`m happy with my nissan vehicie .

bbnugles09

Jul 26, 2016

My salesman Justin Dunn went above and beyond to find the Altima that would fit my budget. He kept in touch presenting me with different options, he never gave up even when I was about to.

Bob123

Jul 26, 2016

Called to follow up on Internet ad for Mini Cooper and was connected with Justin Dunn. Very good personality, not overbearing and genuinely interested in answering my questions. I drove to the dealership later that day and met Justin. He was somewhat familiar with the Mini controls and researched all the questions we had, for instance... Where is the oil dip-stick? The 2015 Mini doesn't have an oil dip-stick we learned. Good buying experience.Robert RackleyFt Myers, FL

JANETE1225

Jul 25, 2016

I had gone to other dealerships and wasn't satisfied with the sales people or deal offered. The staff at Harbor Nissan is friendly and very easy to make a deal with. I will continue to purchase vehicles in the future from Harbor Nissan.

Larry

Jul 25, 2016

I had a great experience with your used car representative Austin Somers. Initially I went in searching for the 2016 Chevy Impala's you had listed on your website. This car was my preference but unfortunately we could not arrive at a price that would work for Nissan and myself.After I left the dealership I said to Austin if you find something that works for all of us to let me know.A few hours later he called and told me he found another car that I maybe interested in. The Taurus was not my first choice but I purchased it but I am having second thoughts in thinking both your dealership and I may have been able to work harder at coming to an agreement on the Impala.I think Austin has been superb in working with me and will be only to willing to recommend him to people I know who are looking for a car or truck.

mari4

Jul 25, 2016

I spent very little time waiting and found the service quick and efficient. Absolutely no complaints at all. I was very impressed by the overall experience.

mauisky56

Jul 24, 2016

I was very impressed with all the guys at the dealership!! Especially Mathew my salesman. He did as he said from when I walked in and made the deal happen. He along with the 2 others who worked tired sly on making a very hard deal work!!Not your normal dealership of many things said and nothing done.Would definitely recommend him and the dealership to friends!!great job guys, you know who you are!!Appreciated it much!!Skyy Strutenski

scott mullen

Jul 24, 2016

Kelly worked hard at making the sale work for us, so thank you very much! Would recommend her to anyone that was looking for a new car.

bdonnelly1957

Jul 23, 2016

first of all i got an email from the dealership sharing specials that were available. so i wrote back and Aaron Kennedy got back to me and we tried to setup an appt for me but my job and my wifes job were keeping us from getting there, but Aaron kept in touch with me and wanted to help in anyway he could awesome employee. Anyway went in one day and he was off so we missed him but Gene Gerald talked with us another awesome employee and offered to help us on Aarons behalf so Gene and Zack Bolling another awesome employee went over leasing and buying. anyway my wife wanted to do buying the next day so we contacted Aaron and got the ball rolling he found us the vehicle we wanted and all three worked with us until we got the vehicle. thank you so much to your dealership and your great staff. my wife loves the rogue and enjoys driving it we would definatly buy here again and would recommend your Nissan dealership highly. we were trying to work with honda before we came there they didnt have the time for us or didnt want to try. glad they didnt so we could buy this Nissan

Jeanne5850

Jul 23, 2016

I am so impressed with how professional my experience was. I stopped by hoping that I could even get someone to work with me. To my surprise Alex my sales person was able to get me into a vehicle. I showed up about an hour before they were about to close and they happily stayed beyond to finish everything. Forgive me for not remembering the finance gentleman's name but he was so pleasant and efficient. He had the paperwork ready in less than thirty minutes. I will gladly tell everyone I know how terrific my visit was. Thank you for such a terrific experience.

SS20049

Jul 22, 2016

Fast, easy process! No hassle or high pressure to buy! You have your salesperson, finance and insurance person there to assist you. One stop shop!

teachluv2u47

Jul 22, 2016

I was in and out in a reasonable amount of time. Chad was a professional, and Vinny in Finance explained everything I was signing. No pressure; no high selling tactics. Best experience I have had at a car dealership.

DWYER220

Jul 22, 2016

I just had my first oil change with Harbor Nissan - it was very professional and timely. Very Happy please with Joe, he answered all my questions. Diane

catmonavage

Jul 21, 2016

Services adviser was very professional and updated me as I waited. Knowing I would be driving to NJ he made sure car was at its best. Advised me of concern the battery was only half of life and could be a problem, however he did not push replacement, letting me call my husband to discuss. Everyone there down to the cashier was very friendly. Ty for gaining our trust over the last 8 years..

jcampagnola

Jul 21, 2016

I went in for my free oil change. The service advisor asked me if I wanted my tires rotated. I asked him to look at them and see if they needed it. He didnt want to be bothered and stated "I will just write it up without that". He took my decision away from me and made it for me, even though I was most likely going to pay for that added service! I then watched them change my oil and saw the tech twist the old filter off, dump it and re twist the SAME FILTER back on!! Upon questioning this and asking where the empty box was, I was told the tech said he did it, then he did it. Upon leaving, the same service advisor told the manager that I refused the tire rotation!!! How disappointing and way to ruin credibility!!! I am now going to a different dealer to have my oil changed and paid that dealer to rotate my tires. Such a disappointment the way I was treated at Harbor Nissan but they didnt waste time in taking my money for a new car and made empty promises!!!

ibutler434

Jul 20, 2016

My sales representative, Gene Gerald, was professional, courteous, informative, and someone I would highly recommend to anyone interested in purchasing a Nissan (new or used). Zack and Shelia also were very nice to deal with. Thank you.

Khf0518

Jul 20, 2016

From the moment I was greeted to the time I picked up my Murano I could not ask for a truly quick and painless buying experience. Harbor Nissan is the dealership for me.

DASMILES10

Jul 20, 2016

II made an appointment for bring in my auto for the free oil change, paying a little more due to requesting synthetic. I have made this many times of which it took a reasonable time. I made the appointment for 8:15 am. I was told that it would take about an hour. One hour later, my care was first brought into the shop. My car was ready by 10:30 am. This is the longest oil change that I have ever had. During this time, I was not updated by any service manager on the delay. I spoke to the service manager and she said that this was due to the computerized scheduling program overscheduling the customers for service. I told her that I was extremely upset that they were continuing to use this program and should, instead, use the old fashioned, but more reliable, listing the appointments on paper after it was called in. If the program doesn't work, GET RID OF IT. Next time I will make sure that I am not getting major service as this would probably take all day and that appointments are useless. Would I recommend this service cente? Barely yes, but only for oil changes of which if this program is used again, greatly delaying me, I will not return and recommend such to others. HAVE A CALL IN NUMBER AND LIST ON PAPER ... PLEASE. Thank you.

geojen1837

Jul 20, 2016

Professional sales person and Finance people and easy process. I liked that a person was brought in to contact my insurance company as well. One stop shop!

CHAMPSTER12

Jul 19, 2016

I had my truck serviced on 7/15/16 for an oil change. Although I was pleased with being able to get my car serviced without an appointment, I was not pleased to pay $52 after being told it would cost $20. I was told by Scott, who also left a message stating I needed an engine filter and it would cost $20 to have it done. Reasonable I thought so I agreed. When I asked the clerk why it was more, she was not able to tell me, but apologized that the technician was not more specific on the phone. My time was limited so I did not ask to speak with the technician or manager. However, I would like this looked into further. It isn't right to be told something prior to the work being done and for it to change at pick up.

cwright4

Jul 19, 2016

I had a great experience here at Harbor Nissan. Everyone was pleasant. Everyone thanked me, met the manager of the store, finance people, everyone. Except for the computer giving Tom issues, I totally understand that part, everything went very smoothly.

EMWESTFALL25

Jul 19, 2016

Very helpful in getting you the best deal. I have gotten my last 2 cars here and will keep coming back, exceptional service. Fast and friendly

anonymous

Jul 18, 2016

my actual deal with the car salesman went well however everything went downhill once I went to finance. The finance person was extremely pushy and badgered me for 15 to 20 minutes until I finally caved and agreed to sign the excessive wear and tear contract on my lease. Once I got home and reviewed the paperwork further I realized he had misrepresented the excessive wear and tear and insult me entire bundle of things which were not necessary. I presented back to the dealership the next morning despite the paperwork stating that I had 60 days to cancel he again argue with me and told me "you never get your money back from Nissan" I think up a manager involved who assured me they would read write my lease and I would have nothing to worry about. Come Monday morning I called he essentially a no recollection of our conversation and acted as though I was a bother. He then proceeded to say he could not call me back and let me know about whether or not the least could be voided because he didn't know my name. How are you supposed to be checking on something for a customer when you don't even know their name? Then when I insisted that the paperwork that I have 60 days to return he said that I can come down and sign the paperwork. Once I came back to the dealership and they were actually rude nasty instead of being at least somewhat apologetic or trying to smooth over the situation. I felt as though I am been lied to you by several people and would absolutely never recommend this dealership and in fact I would never own another Nissan after this experience. In addition I had revived a text message stating it was no problem they would rewrite my lease and come Monday morning that was a lie. People should Stand by there word and not just tell you what they want to tell you to get you to sign on the dotted line.

bobpalmer1227

Jul 18, 2016

The seat belt warning bell was not working. Dealership said that they had looked at and it was fine. Still does not work. They also never wrote the request on the service request. My suspicion is they never looked at it.

dsrd143

Jul 18, 2016

I came in this past Saturday expected to take an hour or so and was finished in half hour. loved that and Service Manager very nice. Thanks for that means a lot!

LARISSABLANCO77

Jul 18, 2016

Completely done. Will NEVER recommend anyone to you guys again my services with you guys are a complete and Dreadful horror I bring my car in repeatedly to be fixed and it comes out even worse than what it went in. I can't wait to sell this piece of xxxx and have a different vehicle. Only other thing was I will give it to Lamar green he definitely did his best to do what he could put me in a different vehicle but it just didn't work out..but he was a great salesman!

joeruthie12

Jul 15, 2016

I brought my car in for a oil change and rotation of my tires. My appointment was for 7:15 am. I arrived at 7:00 am and Scott Zimmerman waited on me right away. When my car was being checked over, they found that I needed some other maintenance. Scott explained everything to me in great detail and about how much this would cost. I agreed to have all the maintenance completed. I then needed a ride and I had to be at my destination by 8:30 am. The gentleman that would of brought over was over 45 minutes away. Scott then requested another co-worker to take me to my destination and it happened. Scott called me when I could pick up my car and sent a driver over to pick me up. I feel that Scott gave my excellent customer service. His service goes above and beyond.

martek

Jul 15, 2016

staff was friendly and professional. I received the vehicle I wanted at the price we wanted with zero back and forth. I would recommend this dealership

COACHWINGER

Jul 15, 2016

I won a free oil change at Harbor Nissan, to continue free oil changes for life you just let them put a harbornissan.com sticker in your window. DoneI found the general attitude of the dealership very positive, happy, and professional. Employees talking to customers and fellow workers with a smile and a calm positive attitude. If I were to buy a Nissan I'd buy it from Harbor Nissan.

davidb8594

Jul 15, 2016

I always find my visit with Harbor Nisson fast and courtious. They are always respectful about getting it done if I need to be somewhere else for an appointment always offer a ride and refreshments.

whispersoft23

Jul 15, 2016

everything was explained. Very professional..Excellent customer service...Very clean service center.I was really impressed on your team. updating me on progress...Terrific team players.

Satisfied Buyer

Jul 14, 2016

It took a few days to get where we wanted to be price-wise, but we got there in the end. Once terms were reached, the process could/should have gone a bit faster.

Yajekim11

Jul 14, 2016

The staff made me feel very at ease with the car buying process. Even though the car buying process seemed interminable the staff made us feel very comfortable and were very attuned to our needs such as asking if we needed water or anything else. The staff were also very knowledgeable and free with information about the Nissan line-up of autos. I will be recommending this dealership to anyone who asks.

MO.GRIFFIN1227

Jul 14, 2016

I had gone in to have my oil changed. I had stated when I arrived and during my phone call to make the appt. That I didn't want a certain tech to work on my vehicle and I also didn't want them to touch my washer fluid. First thing, the tech I didn't want was the one who was going to work on my vehicle. I went to Scott who had already realized the problem and was correcting it. Well the new tech who was working on my vehicle didn't read on the RO which had stated don't touch the washer fluid and she proceed to add water to my washer fluid. I got up and went to Scott about this since we had already discuss this and I made them drain my washer fluid. Especially since I use Rain-X bug remover as my fluid. Travis the service manager got involved so I ended up getting my tire rotation on the house. But it shouldn't have to end like that especially since it was noted about not touching my fluid. This is the 2nd time I've gone in for my oil change since I had brought my brand new car. It happened the first time too. At least this time there was no oil left on my engine.

NBRACK77

Jul 14, 2016

I took in my car to have a seat belt problem rectified. There was staff on hand to greet me as I entered the service department. They gave me an estimated time that it would be ready and invited me to have a cup of coffee etc while I wait in the lounge. They worked to schedule and I was out of there as stated. The staff was vey good and tried their best to please me.

NICOLEFWOLF

Jul 14, 2016

Fast and perfect service. Great customer service. Would recommend the service department Easy to make appointment online. And friendly reminders. They want five more words! Haha!

Chris13013

Jul 14, 2016

I had a great experience. They were very helpful and knowledgable. I will purchase from there again. They are great and friendly people. Thank you

divinetouchinc

Jul 14, 2016

They were helpful. From the moment My husband and I stepped in the office, we felt comfortable. The staff was friendly and professional. We dealt with Charley Munsell. He was friendly and seemed to care. Actually, the whole staff that took care of us were very friendly towards us. They were very helpful. We had a great experience and look forward to do business at this location again in the future. It is our very first time leasing a vehicle. We hope it works for us! So far, we are in love with our Nissan Altima! We highly recommend this office location! The place was busy, but business ran smoothly!

fplaw

Jul 14, 2016

Yesterday, I bought a Frontier with your salesman Richard. It was actually a good experience. Both he and the manager, Dan, acted in a very professional manner. I was almost disappointed that there was no disagreements on any aspect of the transaction. I will be back next year. I would not hesitate to recommend Harbor Nissan to anyone.

cadmjd

Jul 13, 2016

I like dealing with Joe Spratt in the service department. He always seems genuinely concerned that everything is taken care of properly and listens to all my concerns.

MOMSDREAM5707

Jul 13, 2016

Always had good work there have bought cars there in the past and will continue to do so in the future, Hope to be shopping for a new car when 2017 come out another Rouge

TRACIE.PIERCE363

Jul 12, 2016

Everytime i visit there everyone is always polite,professional,and they make u feel like you matter and i will always go back for service and sales

TURFNET

Jul 12, 2016

We have never had a problem with service until our last visit on July 8th. Two weeks before I had scheduled to have the passenger airbag recall fixed, an oil change, and a tire rotation, When I got there they said they could not fix the recall. That is the reason I had to wait two weeks in the first place. Another employee said they would go ahead and fix it. I also asked for the free car wash. All was written on the service paperwork. When I went to pick up the car after receiving a call it was all completed, the car had not been washed. I didn't want to wait for 40 min. so I stopped at a car wash on the way home. Service area seemed confused and overwhelmed on this visit. I am not sure who was at the counter. I checked Matt as I don't have the paperwork with me.

COOKIESC47

Jul 12, 2016

Had an appointment scheduled and I arrived a few minutes early - no problem. Was met by service personnel and greeted. Took me into the Service Department and they promptly and very politely got me signed in. Before I knew it, my vehicle was ready. They explained the service to my car and asked if there was anything else they could do for me.

debmc

Jul 12, 2016

Found a Certified Pre-owned Nissan Quest listed on Edmonds & True Car sites. Checked availability & headed to dealership... Greeted by Charley Munsell as we exited the car, verified availablity, & we're on a test drive within 1/2 hour. Driving to & on the interstate was no problem as we had 1/2 tank of gas!!! The decision to purchase the vehicle was easy & we drove away in under 2 hours with a full tank of gas!!!

DIRTYWATER941

Jul 12, 2016

FOR THE TIME I HAVE OWNED THIS CAR I HAVE NEVER BEEN HAPPIER WITH THE SERVICE THAT WAS GIVEN. ALWAYS FRIENDLY AND CALM NOT JUST TRYING TO SELL YOU SOMETHING!

dprested

Jul 11, 2016

Kelly Sears was so "up beat" and friendly and thanked us for our business a few times. That's an important quality in a sales person... thanking the buyer. Martin had a great sense of humor and put the financial end of the purchase together very quickly.

IMGETTEL

Jul 11, 2016

I cannot thank Richard, Kevin and the Nissan staff enough for making purchasing my new car a fast, enjoyable and outright wonderful experience. Richard actually knew the vehicle inside and out rather than those who stumble through manuals only to answer questions incorrectly. They both treated me with compassion for my situation along with the utmost respect and for that I am truly greatful. For the first time in my life I truly feel as if I didn't just buy a car...I actually feel comfortable saying: " you should give my dealership a try, they actually work to earn your trust as well as your business.

KACZYNSKI4

Jul 11, 2016

My husband and were wanting to get into a bigger vehicle as we have a new granddaughter. We still owed on our Altima, so we weren't sure if it was doable. This was the first time I have ever left a dealership sure that I had gotten the best deal on a great car. Mike Longo was great to deal with, he got us into a rogue with a fantastic deal. He was professional, thorough, and easy to deal with. No need to go out of town for cars anymore.

RONNY17

Jul 11, 2016

Typical dealership experience when it comes down to it. Josh Davis was very helpful at finding right vehicle. The usual dealership pitch when it comes to pricing and trying to get lowest price. In the end i was able to get the price i wanted after many negotiations.

AKUA0926

Jul 9, 2016

The two people that helped me did a great job. Thank you Jeff and Martin. Those two gentlemen know how to do business. I didn't feel pushed or rushed.

CRAZYPOLKADOT3

Jul 9, 2016

I got to the dealership not expecting much because I had a terrible trade and no money to put down, but I figured it was worth a shot. Had an appointment with Chad Sorrentino and he exceeded our expectations. Got me into a new Nissan Sentra for just at what we could afford to spend. I wish I could remember the mangers name that came over and assisted, he was also nice and very accommodating. Would recommend to others!

ELISHAMEJIAS26

Jul 9, 2016

Sales person was very helpful and made us feel very comfortable great place to buy a car didnt feel no pressure at reasonable prices i will come back to buy again

Etuersley

Jul 8, 2016

I was fortunate that there was a used vehicle on the lot that fit my parameters; mileage under 20,000, CPO, and in my price range. Sam was very accommodating and made the experience an easy and seamless process. I had my niece with me and I appreciated that Sam shared the free oil change program with her and made her feel at ease. Dean in finance was exceptionally helpful and addressed all my questions pragmatically with my needs at the forefront. I also appreciated having Bridgette in the showroom to discuss my insurance options. This was a new experience for me and she was very friendly, sharing valuable insurance information of which I was not aware. I will be purchasing a used vehicle for my son in the next two months and will be talking will be revisiting this Nissan location.

Geosue711

Jul 8, 2016

Great job by the service team. Very efficient. I would have liked a more comprehensive check of my vehicle, for example brakes were not a part of the 29 point check. At 78000 miles this should have been included. But still a great team.

lonewolf4361

Jul 8, 2016

Walking into Harbor Nissan to 'look' at used cars initially seemed just like any other place. I soon found out that wasn't true. Sam and Joe worked tirelessly to get me into a vehicle that suited my needs 'and' my concerns. My credit is not all that great but they were able to get me financed with minimal down and a decent monthly payment. Not only that but I voiced my concern about a warranty or what they might be able to help me with in the short term since it was a 2011 with low miles and factory warranty had just expired March of this year. Joe was able to get me a 3 year 36000 mile bumper to bumper coverage and monthly payment did not increase!!! How many dealers will do that for you? Everyone there was just amazing and friendly. I will definitely do business with them again. I drove from Fort Myers to get to them so it would be worth it for you to find a way to stop in and talk to them. You might find yourself in a new car.....Dan

zeudilees

Jul 8, 2016

Entire staff is awesome!!!Oil changeSorry not good with names. Do not remember the name of the guy that served.meThx ZEUDIThx

318tiger

Jul 7, 2016

Everyone we spoke with at the dealership were very polite and helpful. Our salesman Tim Johnson was able to answer all our questions. Not knowing what car we wanted, he suggested we walk around the lot with him. We did this and he let us decide for ourselves which vehicles we were interested in. It was a pleasure shopping for a car without being pressured. I would recommend harbor Nissan to anyone looking to purchase a car.

handeman44

Jul 7, 2016

My experience was good, Mario was friendly and honest, the process went very well and I liked that Harbor Nissan was a full service dealership, having on sight insurance people and registration service. ...

jblackway6

Jul 7, 2016

Great customer service, friendly staff and quick oil change appointment. Nice waiting room, plenty of space and chairs. Clean restrooms and everything was well kept.

ROBREELTOR

Jul 7, 2016

Mike Longo did a great job helping my wife and I find our vehicles. We ended up leasing 2 cars from Mike, a new Altima and a new Sentra. Keep up the great work, Mike.

boboyugo

Jul 6, 2016

Service was great, Waiting period as expecded. Waiting area confortable, Change Smart key batteries . Nissann Dealer even cleaned the interior of the cat. Would recommend to anyonw.Sicerely Bosko V.

DB1423

Jul 5, 2016

The service team at Harbor Nissan is top notch! We traveled 2 hours to purchase our vehicle from Harbor Nissan, and afterwards, the staff and team continued to make us feel welcomed. The service team went out of their way (Robert), gave us a courtesy ride to/from the local mall so we didn't have to wait. The service was quick, clean, and extremely professional. Would definitely recommend Harbor Nissan to anyone.

DOCSAV602

Jul 5, 2016

took auto in on July 1 according to appointment and picked up appox. 90 mins. later. recall was for psgr. side airbag. am presently on the road heading to CT. and noticed airbag light stays on with passenger in seat. I thought the light was to go out after several seconds??I expect to arrive in CT. on Fri. 8 July and will return to FL. appox. middle of Sept. Can I have it checked out locally in CT. or wait my return to FL.

DRUMILLER1070

Jul 5, 2016

Easiest buying experience for a car I've had.. They had the vehicle I was looking for a price I could afford.. I would recommend

FALLYALL247

Jul 5, 2016

They always win my business and make everything smooth and easy. First class business. No matter where else I go, they always beat everybody else.

islandbabe12414

Jul 5, 2016

Very impressed with my experience with the staff at Harbor Nissan. I had no intentions of buying a car right away I was more curious about what I needed to do in order to get into a newer car and what options I had. As a first time car buyer through a dealership I was amazed as to how my sales rep Justin was able to answer my questions, show me vehicles in the price range I had already planned prior to my visit, and make me feel comfortable knowing that he was willing and able to do whatever was needed in order for me to drive off the lot with a new car. I am very pleased with my overall experience and I would recommend this dealership to everyone!!! The staff is there for you not the paycheck they encounter everyone the same and treat you like family. I'm very grateful for all they did for me!

kimfmeyer

Jul 5, 2016

We were very happy with the entire experience at Harbor Nissan. We went in to test drive a vehicle and ended up purchasing a Nissan Rogue without any of the usual pressure or games that some dealerships play.

jamie_granillo

Jul 4, 2016

As always, staff were friendly and professional. The only complaint I have is my door and rug needed to be cleaned when I got home as there was grease marks from the technician that did the oil change. Normally they are very careful not to get grease on the rugs, but this was the only time anything was soiled.

kelchung36

Jul 4, 2016

Went In to purchase a car for my wife which we picked online the night before the process was fast and friendly , went the following day and purchased another for myself left with two great cars !!! Aj was the gentleman who helped me both days :) he was great !!!

construcshahn

Jul 4, 2016

Thanks to the crew at Harbor, I'm cruiz'n around in my new Nismo Z. I had a few hurdles to jump, and they made it happen.Shahn

Drew

Jul 3, 2016

Good people, straight forward.I will do business with them again.Thank you to the team at Harbor Nissan for the seamless straightforward experience, I only want to be treated fairly and that is what I received.

kkinder

Jul 3, 2016

Easy and Simply smooth start to finish. Mike and Tom set everything up perfect and all was as expected. Great people to work with. 14th vehicle purchased from Harbor Nissan. Thanks Again..

JP

Jul 2, 2016

I saw a one-owner Honda Element with a stick - price was ok - I thought a tad high perhaps but they gave me top dollar for my trade and we met in the middle. Friendly service - good overall "feel".

Schoolbus3402

Jul 2, 2016

Everyone there was exceptionally wonderful ,couldn't have asked for a better experience in have bought many vehicle over the years but harbor Nissan was truly the best.

davec10139

Jul 1, 2016

your service adviser was great..he knew what I needed..he tried to get me out at the time he promised, when it didn't happed he treated me well..thanks Richard wood

JVELT

Jun 30, 2016

I have been a customer for a couple years now. I was attracted to the oil change for life of vehicle offer. This now marks the 4th time I have been in made an appointment and spent well over a total now of 2 hours once 3 hours twice even as bad as 4 hours. I was supposed to have a complimentary vehicle wash this past time and I would not even stay for that. I have decided that it will be better for me in the future to simply go elsewhere and pay to have my vehicle lube work done as I can be in and out in less than 30 minutes. This is very disappointing and as a result I will not return to purchase a 3rd vehicle as I have now learned my lesson with purchasing my 2nd one.

mferr1957

Jun 30, 2016

My sales person is the best I've had in 40 yrs of buying cars. Would do business with him again. You can buy a car anywhere but you can't get great service everywhere

sierra

Jun 30, 2016

As a first time car buyer I was nervous to buy a car. I wanted a car that fit in my budget, but was also a car I'd be happy to drive for years! And Richard on the sales floor was amazing! He helped me find the perfect car that had everything I needed. He also made it a amazing experience! One i will never forget. Richard went above and beyond to get the perfect car for me that was right in my budget.

DOUGBROWN3331

Jun 29, 2016

very helpful love my new car I do not like to use computer at all i'm old school as u can see I suck at this I have only have great things to say about shea

ELLIES281

Jun 29, 2016

Scott not only helped me with my questions about my Nissan Rogue, he also took care of a recall issue.Very friendly, very professional! Thank you!!!

footballmom18

Jun 29, 2016

I made an appointment to get the oil changed, tires rotated and a wash. It took 2 hours and 15 mies ns to complete this job. The customer service was very friendly. I paid my bill and was leaving with a good experience until I got in my truck and realized that money was stolen from my cup holder. I reported this to the customer service, but of course no one would confess that they stole the money. I showed them the before pictures. I take pictures of the vehicle for legal issues before bringing it in for service. When I got home I check the truck over and also found my adapter that plugs in the truck for my phone and computer was also missing. I don't know if i'll be back again. Its terrible while i'm paying my bill someone is robbing me at the same time.

MEYERDG

Jun 29, 2016

I had an issue with my new Frontier and brought it back to Harbor for repairs. They where great to work with and with several issue's (Not the Dealer but Nissan) they corrected the situation. I want to thank Travis and Joe for all their help.

MRSABIGAILGLADWELL

Jun 29, 2016

Always friendly staff, waiting area is clean and refreshments are provided. Wish they still had the child playroom but otherwise it's a great place. Always recommend them!

Pepper

Jun 29, 2016

We have not purchased a new car since 1998! We researched pricing on models of lots of cars on the Internet... We had driven our son's 2009!Nissan Rogue and made the decision to purchase a Rogue. We made an appointment . with a sales associate for Saturday at 1 pm and ended up driving off the lot with a Cayenne Red Nissan Rogue SL. That evening!!!We initially wanted a Rogue SV but there was a SL on the lot that had just arrived that was the color we wanted so we took the plunge and went for it. Financing worked with us and we feel very pleased with everyone that helped us work out the best deal! Now to try and figure out all the features available on this vehicle!! We are Happy Nissan owners for sure!!

Ron

Jun 29, 2016

We bought a used car AS is, but 5 minutes after de leave their parking lot, the AC went out!!!!!We came back the next day hoping they would help US with this Problem, but nothing ar all !!!Never again with this crooks!!!One positive: AJ Bergers, the first Salesman, was really helpfull, thank you AJ!!!But not the Manager!!!Don't believe the Good reviews at all, I think they wrote these rewiews themselves!!!I. will tell everybody to stay far away from this dealership!!!!!If you want to See real reviews, check the following link: http://harbor-nissan.pissedconsumer.com/

Mimi

Jun 28, 2016

I would like to commend Timothy Johnson for his outstanding Service!! I received only the best from him. He is very friendly and professional his expertise in the sales area is remarkable I would definitely recommend him! He is a true asset to the dealership and I truly appreciate the quick response and help along with the smooth transition of buying my new SUV. Thank you Timothy for all your hard work!Best regards,The Baldrich Family

raykim83

Jun 28, 2016

My husband and I have been customers of Harbor Nissan for several years - having purchased or leased four cars/SUV's since 2010 or so... We have a Rogue and Altima and received a recall notice earlier this month. I called to schedule an appointment for the service and had two times at 8:00 and 8:30. A few days prior to the appointment, my husband called to re-schedule his Altima and was informed that there was only an appointment for the Rogue... What happened to the second appointment???I took the Rogue into the dealership for the scheduled repairs at which time I was told that it should take 30-60 minutes... Two hours later - not having any contact with the Service Department, I went to the Service Desk and was told that they were "almost ready." Another hour passed and again I went to the Service Desk to be told that they somehow missed letting me know that my SUV was ready. I have to question just how long I would have been sitting there if I hadn't gone to the Desk a second time.When this lease is up, I think we will have to look hard at our next vehicle.Kim Gallagher

stripelady

Jun 28, 2016

Maureen was just fabulous with working through a problem I have had for 3 previous visits to another Nissan dealer. Can't thank-you all the staff enough for all the friendly great service and finally solving my problem with my car.

Susan Blanch

Jun 28, 2016

My husband found a Honda Element with manual transmission, rare find, at this dealership. We wanted to trade our CRV, same year. With some negotations we got the deal we were please with. In and out in 2 hours. CJ took good care of us.

TERRYHALL51

Jun 28, 2016

Although I was not pleased with having to interrupt my day with a recall service, everyone was very nice and the service was timely. Than you,

chefguy25

Jun 28, 2016

They are really busy behind the service desk and take the time to say how can we help you and get you into Que while you wait for service. Tony is a favorite of mine being he's on top and helps his con workers when in need and gets the flow moving. Tony has great skills in service and handling needs of his customers. If something is missed then he gets right on it and this has happen to me a few times like a car wash, Vacumme or a Oil change sticker for my next time of service and so forth. This is why I chosen Nissan for my last car (Versa and then my next one Versa 2015 Se). Thank youfor everyone's hard work in all department. This is why Nissan can't b beat and have chosen you over other competitors.

free2beVS

Jun 28, 2016

It was a great experience! From the moment I arrived staff was very helpful and courteous. Best sales experience I've ever had!

darkerxangels23

Jun 27, 2016

Took over a hr for a schduled oil change which I find a bit long but every one was kind and they have a comfortable waiting area

desireem33952

Jun 27, 2016

I had an appointment for a recall to be fixed. I showed up 15 minutes early to be told that what was initially quoted an hour would take 3 hours at best because the computer triple booked appointments. I waited for 1.5 hours and then had to get my daughter from school. They refused to offer any options besides rescheduling the appointment. I requested a loaner to drive to get my daughter and return so that they could fix the recall. They refused. As a customer I feel I should be given more than one option to rectify a mistake.

ISLANDBRAT111

Jun 27, 2016

I had an appointment for an oil change and I arrived about 15 minutes early. They took my car back immediately and within 25 minutes I was back on the road. The service staff was very pleasant and the work was done extremely quickly. I was very pleased!

ldacopeland11

Jun 27, 2016

Very helpful and worked to stick within our budget. No one was too pushy and they were very accommodating. We love our vehicle. It is a good fit for our family.

RAULBALDRICH

Jun 27, 2016

I would like to commend Travis in Service for his outstanding service and friendliness. He is a true asset to the dealership and is an awesome person. Thank you Travis so much for your outstanding service!Raul Baldrich

Jane W

Jun 26, 2016

Harbor Nissan is a top notch dealership. From the moment we entered the showroom to the moment we "sealed the deal" on a new Nissan Rogue we were very happy. Gene Gerald and Kevin Bays were courteous, professional and treated us with respect. We visited 2 local dealerships the day before, and left feeling "used and abused". Gene Gerald and Kevin Baysare a credit to the organization. Not only does harbor Nissan treat its customers right, they donate $15,000/ month to local charities! Has anyone ever heard of a car dealership giving money to charity? It just proves what a quality organization harbor Nissan is. We will be referring our friends to harbor Nissan.

Scrib

Jun 25, 2016

My husband and I were shopping for a second car just to run errands. The sales staff was very courteous, but not pushy. We looked at several vehicles and test drove a couple. When it came time to make the deal Harbor Nissan was very competitive in their pricing, even with tax tag and fees we came out well under book value for the car we purchased. In fact, after we made our purchase I saw another local deal offer the same vehicle/make/model/trim/year with more mileage asking for over $5,000 more. Needless to say, we feel as if we stole the car off the lot. We highly recommend Harbor Nissan for future vehicle purchases

emsgrannie

Jun 25, 2016

Thursday 23 June 2016 my car - 2007 Nissan Murano - was serviced for an annual check up. On arriving all personnel were courteous, friendly without being condescending, and informative. Joe was my service rep. He asked questions about my car and what I wanted done.While I was in the waiting area I spoke at length with 3 other people who were also having their cars serviced. Since this was my first visit to Harbor Nissan I was curious about the opinion of the facility held by others. All spoke positively about their experiences with Harbor Nissan.Joe came out to let me know they had done all the things we had discussed. He shared with me there were some other items that were on "the should be considered" list. Since I believe in preventive maintenance, I asked for those tasked to be completed.When Joe came out again he was again courteous, etc. After paying for the service as I was leaving the service area Joe held the door open for me. Very nice touch.My car was ready to go. When I entered the car my driver's seat position had been moved and not returned to "my" position. OK, I can live with that - it takes only the push of a button to correct that. The A/C was set to 60 degrees constant full force. Not good. I reset the A/C controls to 75 degrees Automatic and off I went.So, overall it was a pleasant experience. I cannot address the workmanship as I am not a mechanic. The car operates. What kept this Service Department off the 5 Star rating were the "little things.' Those small usually overlooked tasks - returning the seat position to "my" position and returning the A/C to 75 degrees Auto. BTW, what were they doing inside the car for so long that they had time/need to change the A/C setting? Remember I am not a mechanic. Just asking.Would I recommend Harbor Nissan to others? Yes. What are my suggestions for Harbor Nissan Service Department? Pay attention to the little things.Do any of you remember "For want of a nail, the shoe was lost. For want of a shoe, the horse was lost. For want of a horse, the battle was lost?" Just saying.While scrolling down this rating inquiry I noticed your "Rate this service center" section. I cannot address the quality of work nor price as I am not a mechanic nor did I do a cost comparison review.Will I bring my car back to this service center? Yes.

bcaseman68

Jun 24, 2016

I received an email stating I refused a service my vehicle needed, then I received a voicemail stating the same thing. The number to call was the main number, I called and was told by Scott in service he could not find anything stating that. I called several times and left 1 voicemail for the service manager to please call me back, still no call and it has been over a day. Needless to say I am NOT happy!

CWGERELUS

Jun 24, 2016

Arrived at my service appointment at scheduled time and was immediately greeted by service attendant who directed me inside to the service tech. The service tech was courteous and professional while logging in my information and answered all of my questions concerning the servicing of my vehicle. The service to my vehicle was completed in a timely manner while I relaxed and waited in the customer lounge.

FLIPFLOP4M5

Jun 24, 2016

Very professional , this is been one of the best expenses buying a car with Harbor Nissan.

hawkjohn

Jun 24, 2016

Professional service department. They do their job in a timely manner. They do not do unnecessary work. I only take my car there for service.

LIIS-WEB

Jun 24, 2016

I had a great experience at Harbor Nissan as always. The service department is very friendly and helpful. I will recommend Harbor nissan to friends and family.

NMELLIOTT

Jun 23, 2016

Both Mike Long & Josh Davis in sales, Tom Hines in Finance and Tony Nye in service made for a streamlined transition from my 2015 Altima to my 2016 Altima. They were all personable, knowledgeable and professional. Tom Hines an a true asset in the financing department answering all of my question and explaining what I needed to know. Tony Nye in service took great care to see that the paint & upholstery protection were done with expedience to get me on my way. These guys are all keepers and made the sometimes stressful, time-consuming process of changing vehicles a breezeREASON FOR VISIT BOTH SALES AND SERVICE

Christina

Jun 22, 2016

Your staff was professional, knowledgeable ,polite and very easy to work with. My sales person, Kelly Sears and Martin Audath from finance both explained every step along the way thus making the experience a very pleasant one. You have a great team.

CONNIEGEAN21

Jun 22, 2016

My experience was great from the first young man that was in the outside area to receive my car and the wonderful man that took the information inside at the service desk. He made sure that I understood and was satisfied with the work. GOOD JOB guys.

BABYDOLLSMOM

Jun 21, 2016

Brought my Altima in because of a recall notice. The service staff is extremely accommodating, very knowledgeable & seem to be happy, friendly people. Your waiting area is comfortable & you have all the necessities covered for people waiting for their cars. My wait was half the time I expected, my car was fixed perfectly & your staff all had smiles. This could not have been a more pleasurable experience. Thank you one & all,Donna

jcolon74

Jun 21, 2016

Chris and Charley helped me out with a delicate situation. This was not a high dollar transaction but even with my credit problems they were able to take care of me even when I switched up the deal on the last minute. All told one of the fastest and smoothest transactions I've had. I'll be back!!!

marcia_meador

Jun 21, 2016

It was a great experience Scott our salesperson was great!!! everyone that we dealt with was awesome.Scott took time to answer and find out any questions we had he got the answer for us...

melissabreese595

Jun 21, 2016

They took my car in right away. Did an awsome job on window tint! Gave me prices on other things I wanted to do . all around great service!

michengle115

Jun 21, 2016

My experience was made as easy as possible with my unique situation. I pretty much knew what I wanted and shopped other dealers but I am extremely happy with my decision to buy the rogue.

Swolff

Jun 21, 2016

This was my first new car and I had exceptional service. The guys were so friendly and helped try to make the experience as easy as possible!

starwarsdementia

Jun 20, 2016

Great customer service and excellent knowledge of product. He took the time to show us how all the feature of the vehicle work.

DALESS1930

Jun 20, 2016

My sales agent, Aaron Kennedy, was very efficient and helpful in trading in my old car and in acquiringmy new vehicle in a relatively short time. I would highly recommend him and Harbor Nissan to my friends.

melissabreese595

Jun 20, 2016

We must say ..It was the best ! In past experience car shopping I really dreaded going. With in 5 minutes I knew I had came to the right place! Our sales person was awsome his name is Greg ask for him , he went above and beyond to make sure we got the car we wanted! The Finance guys were amazing!!!Got us the best rates!! There is no question I will send all family and friends here!

Justin01

Jun 19, 2016

Staring with my salesman Mario, Allstate rep, Kelly and manager Sonja it was absolutely the best experience I have ever had. Mario went out of his way to make sure I got the car I was looking for. I have never been to a dealership that had on site insurance reps (Allstate was already our insurance) the whole process was streamlined and seamless. I would and do recommend this dealership to anyone looking for a new or used vehicle they ROCK!

C4marriott

Jun 19, 2016

Shea was great!!!! My fiance got a car from her last summer and the experience was so great that when it came time for me, I would go no other place or buy from anyone else!

Car2016

Jun 19, 2016

Like shopping for a car anywhere. Know what you want when you get there and have a set amount of money you are willing to spend. Always ask what rate they got you at, because they always try to give you a high rate first. Keep sending them back until you get the number you want, it's the same game at every dealership. Wish I could say it didn't happen here, but I think it's just part of selling/buying a car. Otherwise, very nice guys, quality cars and nice place. Great oil change service!

al78

Jun 18, 2016

This is the third car we have leased from Harbor Nissan.Each time we are treated like family.Even had lunch there on Memorial Day(aBbq).Our salesman, Richard Carrociola was thorough & efficient.A real happy guy! We sent a friend there who also leased a car& continue to tell our friends& family about Harbor Nissan. Thank You

ROBREELTOR

Jun 18, 2016

We decided to lease a Sentra and an Altima. It was a pleasure working with Mike Longo, he really listened and understood what we were looking for and what our budget was. Mike went above and beyond making sure that all of our concerns were addressed and did a great job making us happy. Gene was very friendly and always smiling.

Amandagoka7

Jun 17, 2016

I almost gave 4 stars instead of 5 is because there was a miscommunication between the service center and the driver that was supposed to pick me up from work. As soon as I called saying that I never heard from anyone about picking me up, they sent someone out right away and I only ended up waiting less than 5 minutes after work.

DARLAJ357

Jun 16, 2016

Great customer service!!!! The service department was very knowledgeable and found a problem with the car right away. Parts were ordered and received a call the very next day that they were in. They made an appointment in a very timely manner.

Fred

Jun 16, 2016

Decided to turn in my leased Altima and lease a 2016. Everyone went to work to find what I wanted and make it happen in both a friendly and professional manner.

unforgiven613

Jun 16, 2016

Very great customer service. Everyone was very nice in the showroom was very pleasant to look at. I was a returning customer and I will recommend herba Nissan to friends and family.

James

Jun 16, 2016

Best experience I have ever had buying a car. Couldnt explain it any better. Everybody was honest and we joked around and laughed. It was truly good.

JENIBEL7

Jun 16, 2016

I scheduled for an early morning oil change, but more services were needed. I was going to wait for my services, but they gladly offered to take me to work and pick me up so I wasn't worried about being late. Scott called regarding services and explained everything to me perfectly. Everyone there in the morning was very friendly and helpful.

HERRERA.JOHNNY23

Jun 15, 2016

Every things been good so far I love the way they help out their customers even me but they really nice and I would recommen harbor Nissan to anyone.

magjimmckinney

Jun 15, 2016

I had made an appointment for service and my car was taken in at the exact time. I was told it would take 1 1/2 to 2 hoiurs and the car was ready in 1 hour 45 minutes. Everyone at the dealership was pleasant and helpful. Very professional bunch.

mdmann52797

Jun 15, 2016

I had a great experience and drove away with a new car. The only thing was that it took 6 hours and I was an hour late for work.

Dick S

Jun 15, 2016

Looking to buy a vehicle in the future. Mike gave me all the information I needed was very helpful even knowing the sale wasn't going to be that day.Very enjoyable shopping experience will definitely be back to purchase my car there

GAMILLER46

Jun 15, 2016

I was in and out in the amount of time I was told. That always makes me happy. I will always be making that early service appointment. Satisfied customer.

gfw134

Jun 14, 2016

Shea was great and went the extra mile to help me resolve an issue with financing "after" the sale. This was great customer service and much appreciated.

kobry2001

Jun 14, 2016

Thanks to Rob.He's amazing.Great job from all the staff at Harbor Nissan, I'm satisfied with the work done on my car.

LCTHOMAS

Jun 14, 2016

While having my vehicle serviced for an oil change.... my vehicle collided with another. The service guy was pulling my vehicle out of the bay while two other men were manually pushing a car in and the vehicles collided causing damage to both doors on the drivers side. I watched the entire thing happen through the windows. The service director then approached me, in a rude manner, saying that it wasn't that big of a deal and from far away the damage just looked like dirt. Scott (service advisor) was great in the ordeal but all others were not.

Rspring03

Jun 14, 2016

Mike Longo was very helpful, got to the point and was a great salesman. The staff there went out of their way to make my experience a good one. I would recommend anyone that's looking for a car to try you guys out.

JENJEN4YOU47

Jun 13, 2016

Amazing quick and easy service! Always a job well done!! Lovely people and friendly environment! Very welcoming and courteous to there customers! We wouldn't go anywhere else!

JSTELZL13

Jun 13, 2016

My service Advisor was Scott Zimmerman , work performed by Ed Stojinski Order taken by Brittney Kasankiewicz. I missed 2 People (cannot remember the names) Truly A Great Experiance. Thank You.

Ms. G

Jun 13, 2016

Everyone was super helpful and friendly offering beverages and food while I waited. It was very busy that day. I have already recommended this dealership to my friend. The best part- I love my new car!

cbsteiner7

Jun 13, 2016

Everyone involved in the buying experience worked hard to meet my needs. This organization truly listens to the buyers needs rather than constantly talk about what they want to sell you. I felt very valued and that everyone involved in this process was working for me and my needs.

suspense1974

Jun 13, 2016

Lamar was excellent, friendly and really informative. He was also very honest which we really appreciate. We will definitely come back for our future purchase.

Thecar

Jun 13, 2016

They went out of their way to show us as much inventory in used cars as we wanted to look at I was impressed with your patients and their knowledge of their vehicles

TASHACUDJO123

Jun 12, 2016

Had oil changed three days later light comes back on telling me to change oil along with the check engine light hoping this can be solved

DAISYHAMMER96

Jun 11, 2016

Very friendly. Good at their job . very help full . Mrs Kelly rocks if it wasnt for her I wouldnt have anything . love my brand new car

gary.henry48

Jun 10, 2016

I have had all service performed on my 2015 Nissan Murano (5, 10, 15k). They have been consistently courteous, prompt, and thorough. All recalls have also been performed with the same high level of service.

JOBOMERC

Jun 10, 2016

We recently had a nav update on our 2009 Maxima. Travis, the service manager, was very helpful and courteous. Everything was completed in a timely manner. We were very satisfied.

khoward321

Jun 10, 2016

Harbor Nissan has always treated us right Great people to deal with. We leased a Nissan 3 yrs ago & came back & got a new Nissan. Love it !

KIMSARAN

Jun 10, 2016

Excellent experience. Love my new 2016 Rogue. Everyone at Harbor Nissan very nice. Dealership is beautiful. I saved money on new vehicle. Would definitely recommend others to purchase here.

PAMHARTZ10

Jun 10, 2016

Service sneaky ways. Dishonored agreement for tire replacement. Stated I declined service per agreement....I never "declined" recommended service to keep tire contract. They have lost a customer..

PAMLPN1

Jun 10, 2016

Harbor Nissan was a good experience. Bought a new rouge and totally enjoy driving it . Charles the sales guy was great ..He went over everything and made sure I was happy with the purchase. Vinny the finance also went over everything so nothing was missed or confusing . Would recommend this place to anyone.

GAR352

Jun 8, 2016

Bought a new Juke and love this car, the folks at Harbor Nissan made this car buying experience fun, defiantly recommend you go see them for a new car. Richard is a great guy and made it fun to buy a car. Tom did a great job with the financing, overall great job by all. Thanks for another great Nissan, I will be buying many more.

GLENANDREWS03

Jun 7, 2016

Okay folks here's the review actually I drove quite a few miles out of my way to go to this particular dealership and now I'm glad I did I got what I think is a sweet deal people that I dealt with Josh Charlie and Kevin and finance seems like they all bend over backwards to help me out and I'm very appreciative of that I would most certainly recommend this place to anyone who is looking to buy a car it was overall just a good experience.

miranda sears

Jun 7, 2016

I am the worst at making most any decision. Buying a car was a pretty tough one. Kelly Sears (sales) was very helpful, patient, and kind. She showed me all my options and was very knowledgeable. Once i picked something a little out of my leaque, her and the finance end worked very hard to meet my needs. I am so thankful :) Ask for Kelly! She will exceed your expectations.

Nissan

Jun 7, 2016

Harbor NissanWas great no pressure very fast knowledgeable mike Longo was fun friendly and honest. My experience was nothing but comfort. They go above and beyond to help there customers

tripke

Jun 7, 2016

Richard Caracciolo and Vincent Munno were the most friendliest, honest, and helpful associates you have. They made buying a car easy and helped me to understand things better. They were considerate and energetic definitely would recommend anyone to this dealership and I also hope to come in the near future and see both of them there to help me.

Glen Andrews

Jun 6, 2016

As far as I'm concerned the next time I need a car I wouldn't go any other place Josh Davis Charlie Marcille and Kevin and finance purchase unbelievably good I was in and out of there so fast compared to other dealerships it was just a really really good experience and I appreciate it thanks guys

COOKIEESPO722

Jun 6, 2016

they took very good care of me and i did not have to wait to long,joseph spratt who took care of me was very nice and polite.

tomrobinsonii

Jun 4, 2016

I needed to reduce my transportation cost, Richard understood and help me achieve my goal quickly without any hassle. While I had to give up on some bells and whistles, Richard got me the most bang for the buck. Even though I had to downsize I am so far pleased with the vehicle. This is my third lease from Harbor Nissian and I have been happy with all three.

MHDOHERTY69

Jun 4, 2016

fantastic sales woman & experience, went into the dealership expecting not to buy but the saleswoman worked very hard to get a price that I could agree to.

KELLY6853

Jun 3, 2016

Travis the service manager and his cohorts go above and beyond. He usually comes in with a smaller bill than was originally quoted. Excellent service and finished before promised. All deserve a raise. Great people

MIKE26384

Jun 3, 2016

Shea Louis was extremely helpful, assertive but not forceful, knowledgeable, and displayed a can-do attitude when needed... she was there for my assistance and conducted herself always as a Professional.

ANNERN1227

Jun 3, 2016

Jon was extremely knowledgeable about the Murano and gave all the info without being "pushy". We did lease the car and am enjoying so far.

CHALETDEAU

Jun 2, 2016

You did not have a owners manual,also only one key no floor mats ,you did not fill with gas like your salesman said he would do.Jean Paul Sarault

DELLTHOMPS

Jun 2, 2016

I love my new car! Harbor Nissan had a good selection and very friendly, knowledgeable staff. I will definitely buy another car from them in the future.

jwlucas

Jun 2, 2016

Best car buying experience ever! Kelly was fantastic and very helpful. I love my new Maxima. Will be back to this dealership again and again. Thanks!

Mbrubaker

Jun 2, 2016

Kelly Sears is the best car sales person I've ever had the pleasure of working with. She went above and beyond to get us in a amazing car. Her and Tom the finance manager made our car buying experience easy and wonderful! I would highly recommend them both and harbor Nissan to anyone looking to purchase a new or used vehicle.

sookiegrier

Jun 2, 2016

I was incredibly pleased once again when I decided to trade my Versa and get another car. I thought I should go the "used" route but I was so excited to hear how much more affordable a new car was. The staff here is always fantastic, they understand your needs and remember your face. I got exactly what I wanted in upgrades in my new Sentra, and honestly, it's a dream car. I am always so blown away by the service and the people at Harbor Nissan who make every bit of my experience incrediby easy and explainable. I couldn't be more happy with this decision...and it's seriously a sporty, beautiful, car.

WHOSEENO53

Jun 2, 2016

Remember to make an appointment. I've always gotten very good service at Harbour Nissan. My car has been in this shop in the past, I have received very good service. Sometimes I've gotten the "hard sell" to buy a new car. This is hard to understand, as my only has 13K miles on it.

dcr1471

Jun 1, 2016

From the first contact to the purchase just a pleasant place to work with! Everyone was extremely helpful and honorable. Made a deal in the first visit and felt like it was a smooth quality transaction.

Jennifer Howes

Jun 1, 2016

My son Joey, had purchased his very, first car on his OWN!! They made sure his first,car-buying experience was a great one! They walked him through every step of the process and made sure he fully, understood everything. They worked together as a team and they were very courteous towards me as well. I must say, my son felt extremely comfortable with his purchase and still does, today!!But, the cherry on top was Sonja (finance), she treated my son as if he were her son. She held his hand through all the financing jargon and explained it so he would understand. She made sure he walked away that day, safely in his vehicle and proud!!Thank you!!

INFO24

May 31, 2016

Friendly, My purchase was quick and easy. The salesman Michael Longo was a pleasure to work with.The new Rogue is greatly improved and much larger than my 2014

JAMFRUITT

May 31, 2016

The team work with me to get me in the right vehicle to fit my needs. It was an excellent experience. I would recommend them to my family and friends.

JUSTGRILLING

May 31, 2016

Great people Jon was great to work with the dealer ship was very nice and clean all the staff is friendly and helpful good job harbor Nissan

KATHY.KEEGAN11

May 31, 2016

Greet service, Knowledgeable sales person, Lamarr Green. Talked us through all the features of the Rogue. Took a nice drive to check out the vehicle. Great experience.

MISSPARKER7878

May 31, 2016

A pleasure to do business with. Car repaid fast and on time. love the free oil changes. Would recommend there service to one and all .

SCRAPER.REALTY

May 31, 2016

We really enjoyed working with all 4 guys. They really went out of there way to make sure we got what we wanted. The team work was above expectations. I would recommend to all our friends, family and any one else that is looking to buy a new or used car to definitely shop through Harbor Nissan.Thank You for a Great Experience . We love, love, love our new car.

BESTARDA06

May 31, 2016

Gene and Harbor Nissan treated us like royalty. Gene went above and beyond by coming to pick us up in Sarasota. Great overall buying experience!

CANVASMAN57

May 30, 2016

the associates are friendly and quite familiar with their product.the price was fair,the finance associate was friendly and helpful as well as the sales person Aaron Kennedy

Crystalclear23

May 30, 2016

Michael Zeigler was so helpful and did everything he possibly could to help us find just the vehicle we needed. We didn't feel we needed to go anywhere else to find a vehicle. Harbor nissan has such an extensive array of vehicles to choose from. In the future I will return to get our next vehicle glad we found you guys on auto trader!!!

DKNATZBARRETT

May 30, 2016

With the service I received in the service department I always told everyone I am a Harbor Nissan customer for life and the purchase of my Pathfinder solidifies this. My husband and I have been talking about trading it the Rouge. I've missed the space for additional passengers. On a whim I checked into the Pathfinder and in no time at all Mike Longo and Kevin Bays made it happen.Harbor Nissan is a local company who cares about not just the community but those who reside here. Its an honor to finally be driving this safe, reliable, spacious dream car

JMKONSTANT5

May 30, 2016

We purchased a Sonata Hyundai and received a "cool deal" on a very hot day thanks to the expert negotiations of our salesman, Sam, who was friendly, patient, and accommodating. His manner is non-intimidating; he listens willingly to understand the customer's wants and is eager to please. He gave us excellent service when Tyler, the salesman we had met the previous day was occupied as we arrived without an appointment. Tyler dutifully called us later in the evening after we had made our purchase to make sure all had gone well. Finally, Sonya was the icing on the cake. She went over all of the paperwork in an efficient, sociable, tireless manner as though we were the first customers of the day. We had a wonderful experience from beginning to end.

LISAMARIERING

May 30, 2016

Friendly serviceVery informed on your productGood inventory to choose fromHigh energy from your employeesBut not too pushy where you feel overwhelmed.

MICKILIZ

May 30, 2016

Tyler , our sales rep was great. He was knowledgeable and helpful with our purchase. He did everything he could to make our experience great. I greatly appreciated that. Car buying can be very stressful. He took the time to go over the sub with me . That was very helpful.

Janicesimmons72atyahoo.com

May 28, 2016

Service cleaned up my new versa while I was in the showroom . They did a great job.i was glad it didn't take a long time.

Linda68

May 28, 2016

Michael Zeigler worked with me for approximately a month looking for a car that suited my needs and stayed within my budget. He was awesome! Not to much pressure, but a lot of persistence in looking for what I wanted when even I didn't know what I wanted.

LYNRICH

May 28, 2016

Car buying is not a pleasurable expierence. Shea and her team made it enjoyable from the moment I walked in the door. I have already suggested to several people in Island Walk to visit you first. Everyonewas very helpful and all apperared happy with there jobs too. I would purchase another car when needed from Shea,

Mother&Son

May 28, 2016

Myself & my son was looking for two new cars. Michael Zeigler took us for a exciting test ride...showing us the exact cars that would work for each of us...He was helpful in his info, answered all our questions, what a wonderful and kind gentleman he was...I would do business with him over and over. When it came to making the deal work...Nathan Gray got the deal done...what a awesome gentleman he was...so helpful, warm and friendly...I would definitely come back to him...year after year. What an awesome and pleasurable experience we had. If you are looking for a wonderful and friendly car dealer...Harbor Nissan is the place to go...to have fun picking out your next car. You will be walking out excited with a big happy smile on your face, plus wonderful memories.

20Rose16

May 28, 2016

"I recently purchased a new Altima from Michael Zeigler and found him to be great at making you comfortable without all of the high pressure you normally get when looking at cars. I will be back to Harbor Nissan and hope he is able to help with my next purchase plus I am happy to suggest to people to visit him when in need of a new / used auto.

CHET

May 28, 2016

As always my recent experience at harbor Nissan was perfect. It is that combination of a high degree of professionalism coupled with an overall warm and friendly atmosphere that sets this store above the rest.

D J

May 27, 2016

The salesman, Aaron Kennedy, helped me find the vehicle that I wanted. The test drive was great,so I decided to purchase the car. The dealership agreed to put leather and tint on the windows aspart of the deal. Also, questions that I asked were professionally answered. I used True Car to getthe vehicle for the best price, and I feel I got a good deal at Harbor Nissan.

Edward J Little

May 27, 2016

I have had Nissan cars now for 3 years and won't change as long I keep getting this great experience. Josh Davis is an asset to your team

FOREVEREE2001

May 27, 2016

Nissan helped us get in the vehicle to fit our needs, even when odds were stacked against us. They really got the job done and made us feel important.

GARYAMEELE

May 27, 2016

After being scheduled out several weeks by the online scheduling tool, I stopped by the dealership service department and asked if they could do better as I was a few hundred miles over my oil change interval. They said sure and got me scheduled the next morning.

Janicesimmons72atyahoo.com

May 27, 2016

This experience at harbor Nissan was the best I had in buying a new car. Gene was an amazing salesman . Very knowledgeable, patient and very thoughtful to me as a customer. Shea g.ot me into the door but had another customer show up at the same time so l did not get to see her again. I would highly recommend Harbor Nissan to anyone looking. For a vehicle. Vincent was great t,Ellington me about the financing and add one

kyrslee

May 27, 2016

I sat and watched thru the wait station window as the employees serviced my truck. They were thorough and observant as they inspected the mechanical parts of my vehicle. I also observed the written report to be very accurate in evaluating the condition of my truck.

nancynene

May 27, 2016

I made an appointment 3 weeks ago to have a fuel pump changed due to a recall. When I arrived to have the work done I was told that the part wasn't in stock and would have to be ordered and a new appointment made. I don't understand why my appointment was made if the part wasn't in stock. Now I have to go to the dealer for another appointment when they get the part.

SBIGDADDYKNAPP

May 27, 2016

josh spent all afternoon with us trying to make a deal that we both could be happy with and in the end I was happy with the cars we purchased. He is a top notch salesman He really did a lot to make us happy

WASCILLY

May 27, 2016

I had an appointment for service for an oil change - advisors were very friendly and service was performed in a timely manner. I do have an issue that I would like to address. I asked the advisor to please look at my front left tire/brake. There was a noise of metal hitting metal every time I hit the brake. He came out and told me this long winded story of how the tech said I needed new front brakes that they it was the rotors making the noise because I basically had no front breaks. Now I know it is their job to sell and being a female, this seems to happen often. I just had new brakes and new tires put on about 6 weeks prior to my appointment. I'm very disappointed in the honesty and integrity of the sales/tech team. I kindly stated that I just had brakes put on and he came back about 10 minutes later and stated it was another issue and to not worry about it because they would take care of it. Well not only did they not take care of it, but I was lied to. I would not recommend Harbor Nissan Service to anyone, this is not the first issue I have had there. I've discussed my concerns several times with the local manager, whomever that may be at the time. I have 2 Nissan vehicles at this time and think very highly of your sales staff. I would take a look at your service staff and reevaluate, as this could an issue with repeat sales/service.

Shadow2241

May 26, 2016

Mario Gregorio was very responsive to our inquiry via email then helped us find the perfect Altima once we came to the dealership. Thank you for having such an professional team.

Car guy John123

May 26, 2016

Willes. Went in not really knowing much and he was excellent taking the time to show us the different models. Love the Sentra and the dealer. Thank you all very much. Highly encourage folks to go there. Everyone was very pleasant

SCOTTGHANDYMAN

May 25, 2016

Josh was an excellent sales he went extremely out of his way to look for this Nissan Titan that I was looking for send me pictures did everything that I asked him to do and then some very happy will recommend him to all my friends

KKCRANFILL

May 24, 2016

From the minute I was contacted in response to my online inquiry, to driving off the lot in my "new to me" used car, the service was exceptional. The listing on the internet did not have additional pictures so the sales person, AJ, took pictures with his phone and text them to me. The car was out front waiting for me when I got there for my test drive. They have a person on staff that assists you with contacting your insurance agent to assure this gets done in a timely manner. Also, the finance lady was super nice and made us very comfortable during the loan process. I have to say that I hate shopping for cars but the staff at Harbor Nissan made it as painless as possible. Thank you.

MONICAUMPIERREZDUARTE

May 23, 2016

The staff was great and extremely kind. I'm grateful for all their help and I'm glad o chose Harbor Nissan. Gene was great at his job and helping me get into the car I wanted.

PHOLMES3568

May 23, 2016

Everyone was awesome. We had a great experience with everyone in the dealership, they made us feel like family as soon as we walked in the door. We bought the Titan XD with the new Cummins motor and unlike other dealerships, they had these vehicles for sale at the cost on the sticker, they did not add an almost 10k (AMV - Adusted Market Value) line item to the vehicle cost because the truck is a hot item.I would definitely recommend Charlie as your salesman, he is the greatest.If you are on the hunt for a Nissan or even a used car, Harbor Nissan is the place to go, it was the best car buying experience that I have ever experienced.

RCOLLINDUCILLE

May 23, 2016

I visited other dealships before coming to this one and I truly thought "real" customer service was gone but they showed me that it still exist. I can honestly say I do not seeing myself buying another car from anywhere else and will recommend them always.

ATLENGINE1

May 23, 2016

This is the best experience I have had in purchasing a vehicle. Staff are extremely polite, competent and have the customers interest in mind. I was in and out within two hours which included a test drive.I have already recommended them to all my friends. I live in Ft. Myers and the dealer here made a ridiculous offer for my trade in and did not even want to talk, they were approximately $10,000 more expensive. We were a repeat customer.

Happycustomers

May 23, 2016

I chose Harbor Nissan because I read good reviews about them. They were true. My salesman Charley was new to the dealership but he lived up to the good reviews. He was friendly and eager to help us but did not pressure us in any way.

SMIDAS64

May 23, 2016

Service was efficient & people were great.waiting area was clean.everything went about as smooth & effortless as possible. The people in service made me feel right at home

WEAREHAPPY!

May 23, 2016

We were met on the lot within a few minutes of arriving and were pleased to have a nice, friendly, "no pressure" sales rep who listened well to what we were wanting.The BOGO offer (purchase/lease) fit our needs exactly, and though we changed our mind about the make/model we purchased, Josh was very professional. We truly felt like he was trying to make us happy, instead of trying to "sell" us.We were really pleased that the insurance process could be done right there at the dealership - a definite perk!Kevin did a great job of making the paperwork (twice, since we got two vehicles!) go as smoothly and as quickly as possible.We have already recommended Harbor Nissan to some friends and will continue to do so. Keep up the great work!

Lucy

May 22, 2016

It was fast & easy and no pressure. The office was comfortable and water was offered as soon as we came in from the test drive. We will be back for our next trade in. Thanks

RJBOSS723

May 20, 2016

I had my car in for a oil change and some items that need to be taken care of,work was complete and I was on my way in about one hour.

ampershing

May 20, 2016

I was in desperate need for a new car for a number of reasons.i was greeted immediately and only had to wait a couple of minutes for the gentleman (Gene) to help me. I told him my needs and wants and he got started immediately and brought a vehicle around and accommodated me by allowing me to do my test drive to a local business where I left my wallet. I ended up driving the car off the lot with the amazing help of Gene, Martin and Kevin. I would highly recommend this dealership and Gene to anyone looking to buy a car hassle free.

chel423

May 19, 2016

Everyone was open to assisting me. My dealer helped me pick out my first NEW car. Being a college student I wanted to make sure he was able to help me find something affordable as well as suit me. I was worried about being pushed into something I didn't want but he was patient and assured me I didn't have to worry. He handled everything in a professional matter and was very honest which is a MUST.

Dennis & Jean

May 19, 2016

Best car buying we have ever had. We came to look and ended up buying. Car was exactly what we wanted and price was good.

erg

May 19, 2016

Harbor Nissan has an awesome service department! When I called at the last minute for an oil change, they squeezed me in the next day and while waiting for my Frontier to be serviced, they discussed their plans and cheerfully modified them to include an early tire rotation because I was driving the car to Maine for the summer. The oil change was free because I display the "Harbor Nissan" sticker on my back window (brilliant advertising!) and the tire rotation was very reasonably priced. Not only were the service counter people polite and efficient, but my car was clean and ready in less than 45 minutes.

GJFABBIE

May 19, 2016

It was a great experience buying a used car at Harbor Nissan in Port Charlotte. All the sales people were great and very helpful especially Randy Greer.

kjanette

May 19, 2016

I went in looking for a specific car and they helped me get into it without trying to talk me into a different vehicle like a previous dealership did with me. Super friendly staff. Wonderful experience all around.

jhy_3399

May 18, 2016

Excellent, friendly, professional, efficient, courteous service. Updated re: progress of service status while waiting and service done in a timely manner. I enjoyed the free courtesy car wash.

Jim nolan

May 18, 2016

I dropped my car off for an oil change. It was quick and painless. The people were friendly and knowledgeable. Car was ready when they said it would be.

JTANDPAPI

May 18, 2016

Due to previously not being required to make appointments, one was not made. They did accommodate for 2 oil changes. However, they would not do the tire rotation.

LORIDIBENE

May 18, 2016

My experience as a first-time Nissan buyer was excellent my salesperson he was outstanding we will be back if there is a need to buy another car thanks for everything Jean made the whole process very easy

DEANTIDWELL1951

May 18, 2016

quality car at a fair price..tyler lueck was professional and helpful. never any pressure applied like other dealers i have been to. will recommend and return when i am in the market

Shirley

May 17, 2016

On a scale of 1 to 10 I would rate Harbor Nissan 10. I will tell all of my friends of my great experience here.

MARYWILLIAMS0

May 17, 2016

I recently purchased a pre-owned vehicle from Harbor Nissan and was taking advantage of the free oil change promotion that they offer if the buyer maintains the Harbor Nissan lettering on the vehicle. I was apprehensive, thinking that the promotion was just to get the customer in the door and then let them know of the many needs of the car. THAT WAS NOT THE CASE! I waited in a very comfortable lounge until my car was ready for me to take home. They completed their routine check points and told me that my car checked out on all accounts. The employees are exceptional...the all appear to get along and are courteous not only to the customer buy to each other. I left with the impression that they all really loved their jobs. It was a great feeling.

ndean

May 17, 2016

Arrived for my service appointment on time, the service was completed in the time promised, the results were discussed clearly. I drove off and I'll be back in 3000 miles.

JEANNE

May 16, 2016

I dropped off a tire for repair. This service, as with all others, was handled efficiently. The staff is great. My disappointment was revealed the following day. I had the repaired tire re-installed on my vehicle, but the spare was just placed in the cargo area and not returned to the storage area under the vehicle.

MISSPARKER7878

May 16, 2016

Richard. Caracciolo.is a very repatable salesman. I think. You are fortunate to have him on your sales staff .great customer relations. P&R guy. Looking forward to doing business with him and harbor nissan

bneumeyer

May 16, 2016

Both Aaron and Kevin were very helpful. I walked away very happy with a brand new car! Aaron found the exact car and color I wanted and Kevin was able to help me get the best deal on my car.

BRETT.VANHOOSE

May 16, 2016

Good overall. No floor mats available, none offered nor replaced for the ones missing - very disappointing. Like the lifetime oil changes, but dislike the billboard advertising from the back window, bumper, and license plate trim - alternative or option to locate Harbor Nisson on the vehicle would have been nice. Filled up the tank, cleaned it up nicely, could have done without all the ants that came with it, but all in all - good. Really needed a positive ending for a stressful two weeks - think we may gotten it. Wife is happy, hopfully that pays off as well. Thanks Harbor Nissan - you did good.

Newcarlease

May 15, 2016

Harbor Nissan is a great place to lease or buy a new car. Their staff is helpful and willing to go the extra mile to meet your car and financial needs.

NewCarOwner

May 14, 2016

I was greeted by Gene who was friendly and professional. My husband and he had spoken on the phone and he knew what car I was interested in and the price. I was able to purchase a brand new car at the price that we agreed on and I was in and out in 3 hours. Professional, courteous and friendly. I will be back to buy another car from this dealership.

pegclar48

May 14, 2016

All went well. Had an appointment and was in and out in 45 minutes. The price was right $0. Thank you, Also appreciated that they gave me a breakdown of future work that will need to be done.

Jaidurr

May 13, 2016

I visited your dealership on Saturday May 7, 2016, I had an idea of what I was looking for.. I have to say Dean and CJ listened to me and suggested several cars. I was able to choose one that I loved and that exceeded my expectations. I was shocked at the short amount of time they had me approved in, even though my credit was not so great. Dean was professional and answered all of my questions, he also took the time to explain the warranties. I will defiantly recommend your dealership and will return for any future needs we may have.

GUIDOJJS

May 12, 2016

Financing of this vehicle was not made clear. We understood that most of our payment could be put on our credit card. When we met with the finance person, he told us only $3,600 could be used. We bought a certified car with back mats but not any in the front. When we questioned this, we were told that's' what the car came with. We were given one key with a promise that when the second was located we would be called. We had to call twice then go to the dealership and wait for it to be made.

NOPUFFIN23

May 10, 2016

started with Kelly Sears liked her right away not pushy, great knowledge of the cars. .Zack was wonderful and very helpful. Brian that tinted my windows was sooo nice to help me with stereo and inside help. I was so excited about my car that, day it all happened I could not remember all the new equipment inside the car.Tom Hines was nice but that was the longest part of the process.

MATTF.45ACP

May 9, 2016

I was referred by a friend, who recently bought a car from them, to go and check them out. We went on a Saturday afternoon and everyone was very helpful. Alex and CJ get lots of credit for all the help they gave us. They walked me around showed me everything I wanted to see. Test drove 3 different cars with no problems at all. They couldn't have made it any easier to get the car I wanted a 2014 dodge charger R/T. The sales team got me exactly what payments I wanted and not having to pay for oil changes as long as I have the car makes it just that much nicer. Thank you for all your help and getting me into the car I wanted.

Maxima16

May 9, 2016

Great service. Try to meet your needs. This is my 5th car from this dealership. Would recommend it to everyone. They also advise you on what are your best options.

DEESTEV22

May 9, 2016

Went for an oil change and tire rotation and I was out so quickly and everyone's always friendly love going there never any problems

FRITZJP7

May 9, 2016

I bought the car for a lot of money so I make sure I take great care of it. So who best to take care of it but the manufacture. So I know I won't run in to no problem

nikhil

May 7, 2016

It was great to work with nissan harbour and sales person aaron keneddy . Aaron was very helpful and made the deal go smoothly . He was working hard and always knew what he was doing . i am looking forward for future business with nissan and definately recommend family and friends .

NG1of1

May 6, 2016

I brought my car in to have 2 things fixed that I thought were caused by previous technicians, so I did not expect any charge. - The back wiper was just installed recently, and the first time I used it, it got stuck on the louver. There were two bolts missing on the louver that were previously there, so I thought they might have been removed by whoever worked on the car previously and that caused the wipers to catch. - My windshield wiper spray didn't work previously, so a previous tech tried to do me a favor my connecting the front hose to the back windshield wiper, however every time I used the back wiper, the front spray would run continuously. Having it run continuously made it impossible to see to drive, so I asked them to undo that. Instead, she called me and said the work was done to repair the mistakes and the cost was $150. She never gave me an estimate, and she just charged for 1.5 hours of labor. She charged for the time it took to repair their mistakes, and for replacing the bolts. I discussed this with her in depth as to what I was being charged for, but she was not specific. She just said it was the labor to fix everything, including the bolts. It doesn't take 1.5 hours to replace 2 bolts, and I should not have been charge for anything else. She said it should have cost $250, but she was giving me a break. Then later she told me the $250 had included the cost to replace the front water pump, which was not done, so the $150 was really the full cost of his time, and I got no break. So now I realize that what she said conflicted, and she was just charging whatever she thought she had to, to cover his time, without regard for the fact that these issues were caused by the techs. I got no notice in advance that I would have to pay for anything. The only work that was done was just to install two bolts in a louver, and to disconnect the water hose from the back wiper. If this had been tested at the time the windshield wiper was installed, this could have been fixed then, but obviously they just installed the wipers without checking them. The previous wipers worked without any contact with the louvers, so they used a different model that created the problem. I feel I was hugely overcharged for what was a very minor issue. I feel I should have been given an estimate before being charged anything. And I feel she was absolutely not honest about what the real cost of the work should have been, telling me I was getting a break down from $250, and then later explaining that the $250 would have included a $50 water pump and another $50 of labor. She insisted that because she wasn't here when the previous work was done, that she didn't know what happened or why. I talked to Matt Cline, who had handled by car previously, and even had him come out to talk to me, so she knew where to go to get any information she needed. I finally gave up trying to get her to reduce the cost, and I paid the bill for $150, but I think someone should really review this issue and see if it should really cost 1.5 hours in labor at $100 an hour to do the minor job of replacing 2 bolts and disconnecting a hose that never worked properly in the first place. I have been bringing my 300 ZX to Harbor for eight years, because I really felt the quality of work was high enough to justify the high prices, but I question that now. If the work done needs to be redone, I shouldn't have to pay extra for that. I should get fair estimates in advance. I would like a credit. I wouldn't normally spend the time to do a review, but I thought this charge was unusually excessive.

Claire Allegretto

May 6, 2016

This is our second purchase with your dealership and with Mike Longo. He was very patient with us and helped us with our decision. I also loved the fact that no one was pushy (insurance and financial). I run away from badgering sales. It was a true pleasure. We will be back to see Mike.

Kleisy1985

May 5, 2016

My experience with getting anew car was great, it sometimes is a hassle in trying to find the perfect car but Mike, who helped was great. He made it easy for me. I was very pleased! Thank you so much! So in 3 years I get the maximum for 250 a month Mike, remember! !!!!!!

NICOLEOBENTHAM

May 4, 2016

Excellent communication, excellent experience. Joshua Davis was awesome as well as Tom Hines. I would recommend this dealership to anyone! Great experience! Dealership was clean and all went well!

fusballjim

May 4, 2016

Very, very good customer service and hospitable wait. I requested a car wash also and explained a problem we were experiencing with a rear door lock. The service greeter opened the door to a secret switch on the inner door frame - click _ problem solved (to my embarrassment).All service was completed as required & car sparkled to my satisfaction.The service did take longer that expected, 2.7 hrs, however the administrative crew took GREAT care to keep me relaxed and content.Highlight of the day was I met a fellow Ohio State Buckeye nut/fan which always makes my day. I will return.

GARYBEASLEY_45

May 4, 2016

I would like to thank Lamar, Jeff, Enrique, and Dean for the outstanding service I received. I came in in a position and request I thought was awkward, They said no problem, lets see what we can do.. Needless to say I drove out of there in a vehicle I am very happy and satisfied with. I would recommend this dealership to anyone, which I already have. I will purchase from them again when the time is right. Thank you gentlemen again. Your customer service is impeccable.

wages2442

May 3, 2016

Travis is the best service manager they have had in a long time. He consistently goes out of his wayto ensure you are satisfied. If you ever have a problem, go see the service staff there. You will not be disappointed.

SSLIGAR

May 2, 2016

Got a great deal with a great salesman named Alex. Joe in finance was awesome!!! We will buy again from them !! It's always good to support your local businesses!

kjsc87

May 2, 2016