Used Cars for Sale at Harper Motors in Eureka, CA

Zach Lodes

Sep 17, 2016

About time someone considered a timely turnaround. Guys got me in and out in less than 4 hrs. First time I haven't lost my truck for a whole day for a one hour job. Thank you ?

Richard Spencer

Sep 8, 2016

The service on our Transit at Harper Motors was completed quickly, and at a very good price. Harper's waiting area was very comfortable. In fact, we are going to start bringing our other vehicle to Harper's for service because we don't think the service and price we've been getting at another local dealership is as good Harper's.

Terri Moore

Sep 7, 2016

they always are friendly, I wished they would clean your car at this place.

Carol Goodwyn

Aug 22, 2016

Everything went sideways on the repair of a fuel pump on my 2001 Navigator. It was to be a 2-3 day job that turned into nearly two weeks. Look at my rating. A ten! Why? Customer Service and great employees. The service manager, Bob, the service reps, Geo and Bill, and the service phone gal all did everything they could to make this issue work FOR ME. They covered a great SUV rental for us to go on our trip that was planned, they had my car ready upon my return, and the chargers were very reasonable. I know my car was late and the problem was caused by Harper's error. But what should be done if an error is made? Fix it and make it right for the customer. They did that this time - and have done it in the past. Good customer service is what I expect, and is, without a doubt, what I receive from Harper's. Well done, folks!

Nancy Meierhans

Aug 19, 2016

outstanding customer service provided by MIRANDA !

Fusion

Aug 15, 2016

I was offered complimentary snacks and drinks and utilized the free shuttle into town while my car was serviced. Worked out well!

Thomas Rydz

Aug 13, 2016

Relatively fast, very friendly, personalized service with super clean restrooms!

Sandy Svendsen

Aug 11, 2016

excellent, very thorough, kept me current as to what was happening.

Craig Mayberry

Aug 6, 2016

Scott was very professional. Service was above & beyond expected expectations.will recommend all my family & friends to Harper Ford.

Arthur Lange

Aug 5, 2016

I have been a Ford person because I think Ford makes the best vehicles. Ford dealers provide the best service.

Michael Renner

Aug 1, 2016

Everyone is very friendly, enjoy the experience....

Leona Moore

Jul 26, 2016

Staff was very helpful. Service on the car was excellent. Very quickly done and very professional.

Nicole

Jul 23, 2016

Harper's was so helpful and always kept me updated, didn't have to wait long.

Peter Chapman

Jul 19, 2016

I took my 2015 f 350 in for a service and it was done fast and the employs were great.

Andrea Sherrod

Jul 13, 2016

Absolutely great experience help me with my issue. Best service department in Humboldt county

Marcia Gray

Jul 12, 2016

Extremely helpful and efficient. They went out of their way to ensure my satisfaction.

Priscilla Waldvogel

Jul 7, 2016

Everyone at Harper Motors is knowledgeable, friendly and efficient. It is always a pleasure to bring my Expedition in. I know I'll always receive excellent, thorough service!

Martha Buss

Jul 4, 2016

I have a 2014 Ford Focus that had transmission problems. I understand it was on a recall list but I was not notified of this. It was while I was in the Seattle, Wa. area that I discovered it. I took it to the Ford dealer up there and they reprogramed the TMC. I drove home but the problem wasn't resolved so I took it to Harpers. I hope it is solved because I have to go back to the hospital in Seattle next week. I sure don't need it to break down.

Karla Mitchell

Jul 1, 2016

I purchased a Ford Flex. My salesperson was Derek Stone. Usually I dread going through the process of a new car, however, my experience this time was enjoyable. Derek was kind and was very knowledgeable about my car. He took the time to show every detail about my new car. Thank you Harper Ford and Derek Stone for helping me with my dream car. Enjoyed doing business with you.

Laureen Grothe

Jul 1, 2016

The visit was friendly, found problem and solved only one little issue with transport service and pick up but no big deal.

Kathryn Hansen

Jun 30, 2016

Very pleasant, timely, professional. Everybody was very friendly and helpful. I'll go back again.

darcey McCovey

Jun 26, 2016

I had a great experience as usual every one was friendly I arrived a little early but they started on my vehicle rite away and the price was great.

Kathleen Vitale

Jun 23, 2016

I recently purchased a new 2016 Ford Explorer. We were given excellent "no pressure" service from the staff. Staff supported and helped us with every detail of the purchase, including sitting in the vehicle with us to show us how to use all the electronic devices. They even set my phone up to the blue tooth device. To top it off they told me I can come back at any time to have them go over anything I forgot or anything else I needed help with. Thank You Harper Motors.

Danny Morgan

Mar 26, 2016

The service was good and the free shuttle was very convenient.

Richard Gaube

Mar 21, 2016

Great value. No pressure upselling was refreshing. Very friendly girl at quick lane desk explained everything after the service was finished.Will be back, thank you. Rick Gaube

Willard Maloney

Mar 21, 2016

Great service, fast and friendly and cost was extremely good.

Sabrina Spaulding

Mar 17, 2016

Nice customer service, very friendly, very patient with all my kids. Quick in getting my daughter into her new car

William mclarin

Feb 19, 2016

Had a wonderful time they were all very helpful and patient with me

Ronald Lindblad

Feb 18, 2016

I always have excellent service at Harper ford quick lane...

Daniel Marshall

Feb 17, 2016

I have purchased five vehicles from Harper motors now. They are very pleasant to deal with, and I recomend them to all the people I know. I will continue to do business with them. Thank you Trevor and all your staff for the great job you are doing.

Roy Mason

Feb 12, 2016

awesome service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Timothy Mcgowan

Feb 9, 2016

Your salesman was very helpful. We had great experience with your service dept. Scott went above and beyond to help us. He is very professional and a good representative of your company. Along with Kurt and the the fellow who closed the deal. You are lucky to have them.

Cindy

Jan 31, 2016

I wanted a chin spoiler installed on my car. Scott in Service was very helpful and charged me a fair price for the installation. Everyone was very friendly. I'll definitely return if I require service in the future.

Linda Poovey

Jan 25, 2016

This was a recall service and it was done well and I was satisfied.

Cindy Farren

Jan 23, 2016

Staff was friendly and not pushy. I have always hated buying cars because of some bad experiences with very pushy salesmen. I did not have that experience at Harpers.

Clarence Parton Jr

Jan 21, 2016

Stopped by for tire rotation. Excellent fast service as always.

Judy Ferber

Jan 20, 2016

Excellent service. No problems. Everyone was very courteous to me and my dog.

Linda Anne Cummings

Jan 19, 2016

although I paid to have a problem identified, they could not solve it. AND I did not get my multi-point inspection print out.But I will be back, as I am happy, overall, with the 45 years of service I have received from Harper Motors.

Keyera Mullins

Jan 18, 2016

My service was great. Service advisor was very helpful and answered any questions I had.Thanks

Wilma Pfingsten

Jan 12, 2016

we purchased a 2015 Ford Taurus, the service was awesome, Derek did a wonderful job showing us what we needed to know about our new Taurus, Thank you Derek and thank you to all of the helpful staff that made our experience of purchasing a new car a great success. We visited the dealership when we started looking at new cars because we had already bought several vehicles in the past and we like Ford vehicles.

Mary Langley

Jan 11, 2016

We recently brought our Ford Expedition EL in for it's first service, and we were very pleased with how things went. The service department was right on time, the oil change went smoothly, and all other appropriate things were checked. Thanks for selling us a wonderful vehicle and providing excellent service.

Lawrence Rudick

Jan 6, 2016

Darin and AJ were amazing. I would recommend Harper Ford to anyone looking to buy a car or truck. I have had some bad experiences in past years at other dealers, this was a pleasure...Thanks to all and keep up the good work !!!Larry Paradise Ca.

Jeffrey Hoopes

Jan 5, 2016

Knowledgeable Sales staff. Imported a vehicle for me from out of the area in 2 days.

Cheri Ouellette

Dec 25, 2015

Great! I don't like you telling me how many character's I need to complete this survey.

Winona Aubrey-herzog

Dec 19, 2015

Travis was very helpful and made the car buying process very smooth and easy.

Judy Ferber

Dec 12, 2015

Excellent service. Very pleased with everyone. Will return definitely.

Peter Chapman

Dec 10, 2015

I droped off my pickup to have it's first service done, and they got right on it and had it done in reasonable time. the staff there were great and made the service go great! thanks guys!!

Claudia Hinnenberg

Dec 9, 2015

Like always: quick and friendly and done with a great job.

Marjorie Anthony

Dec 6, 2015

My service appointment took longer than anticipated but that was due to more work needed on my brakes. Overall everyone was very helpful and did what they could to speed things along. My mom was with me so she and I got to visit while the car was being serviced.

Todd Heiler

Dec 4, 2015

The sales person was very informative and personable. The briefing he gave on vehicle operation,etc before leaving the lot with the new car was fantastic. The handling of the transaction from my mother in Texas and here in Eureka,CA was efficient and timely.

Charles Brannick Jr

Dec 1, 2015

It was fine. Everything as you might expect. No problems.

Bill Nichols

Nov 27, 2015

I bought new tires. Everyone was very helpful. Plan to reture for an oil change soon.

Jennifer Johnson

Nov 26, 2015

My 2015 Ford Fusion Hybrid always gets good service and the staff is always so kind and welcoming.

Diana Epker

Nov 20, 2015

Travis Sherrod and Antoine Johnson were amazing they really made my experience one to remember! Wonderful customer service and made me feel like they genuinely cared! Definitely employees that are an asset to your business!

Susan Gary

Nov 15, 2015

We purchased a Ford Explorer, 2013. Nick was our salesperson, he did a wonderful job. Helped me with all the numbers and approval without even meeting us! I was sick during our car buying process, so was unable to get there on my days off when i wanted, but Nick helped me so much, i was able to come down on my lunch hour and drive and pick up my new car! He was very nice and easy to work with. Very enjoyable experience. Thank you sooo much for making our buying experience so easy.

Keith Stephens

Nov 13, 2015

Everything went as like clock work. Excellent service and I was out the door.

Tom Patterson

Nov 13, 2015

Made appointment at Quick Lane for my 2012 Ford F150 40K service. Took dog and he made many friends. Took less than an hour and they went over results in detail. Even submitted rebate for me. I always bring my truck back here for service because I trust them.

Walter Hurst

Nov 13, 2015

They always take care of our Ford Escape, the service tech and staff are always helpful.

Vernon Villier

Nov 12, 2015

Very satisfied with the service. .Done on time.. Done as promised. Coming in with another car today.

Clarence Flick

Nov 4, 2015

My experience was good 30 years. That's all you get.

Laureen Grothe

Nov 4, 2015

Great first service on my vehicle Ford Escape Titanium 2015, staff very nice!!!

Dennis Bucko

Nov 2, 2015

the truck was taken in as scheduled, out within the specified time, Barry reviewed the service they conducted. Barry was a pleasure to work with.

Sandy Scott

Nov 2, 2015

Would be nice if when talking to me that staff remember that my car is a hybrid.

Tamara Langford

Oct 29, 2015

Service was fine but disappointed that the last two times I had in for repairs/recall no car wash. I guess you no longer do that with a service??? Waiting room needs updating mist of us waited hours and need TV and comfortable chairs for happier customers

George Matteucci

Oct 27, 2015

90000 mile service. I first checked with Ford in Dearborn MI. to know exactly what my service contract I purchased covered in the 90k service. I then Called Harpers Ford and made appointment. I spoke with QuickLane agent explaining the circumstances about 90k service, then made the appointment. The only thing that was troubling, was the fact that My call was not documented with my instructions. I had to re explain the whole thing to the agent when I brought the car in. We were both a little frustrated. Documentation is the first link to gaining customer confidence. Without documentation, the human mind tends to think that the ball will be dropped all along the way, and one is most likely dealing with another stoned out employees. The employees on the scene were helpful. and re-established confidence in Harper Service.

Sandy Bowman

Oct 26, 2015

quick to get in, no problems, no complaints except for the 50 characters I have to enter for this survey

Unknown

Oct 24, 2015

Staff were very friendly, service was fine timely.

Gary Wyatt

Oct 21, 2015

I LIKE MY TRUCK AND SERVICE AND PERSONAL VERY FRIENDLY, GOT ME IN AND OUT ..

Travis Campbell

Oct 16, 2015

Great peopleGreat service Well taken care of!!!!!!!!

Bill Nichols

Oct 15, 2015

Got the help I needed to get the right tires for my car.

Kristine Onstine

Oct 15, 2015

Quick service, helpful and knowledgeable staff, nice waiting area.

Kenneth Robinson

Oct 11, 2015

Electric cars are new and there are items on the dash board that I do not understand and was not explained to me but I can figure it out eventually. I was not told there isn't a spare tire but an inflation kit.The car is really great and I contacted PGE and the new rate is called the EV rate and using the charger at night is equal to about $1 per gallon on a gas car. All in all it is a good deal and I like the car a lot.

Barbara Mayberry

Oct 9, 2015

Kurt is always very helpful and works with us until we are all happy with the purchase.

Peter Chapman

Oct 9, 2015

they did a fine job on my f350. it was done in a timely matter. I'm very happy.

Donna Johnson

Oct 1, 2015

Great service from the quick lane. Car done when told it would be. Thanks to barry for the great service

Glen Stromstad

Sep 29, 2015

Thank you for your great service and wonderful staff

Christine Cole

Sep 23, 2015

I needed to bring my new Escape in for a clear coat. It was obvious that the team as a whole cared that they provided me with the best service that they could and valued me as a customer.

David Dahlke

Sep 23, 2015

As always the staff at the Quick Lane Service excel in their service. Check in is quick, service performed was quick and thorough, and Barry's review of work performed and status of my Focus was excellent.

Paul Wheeler

Sep 17, 2015

this is very annoying will never do this insanity again

Victoria Mayes-webb

Sep 16, 2015

We have a 2011 Cargo Van with wheelchair lift. Ford Motor Company replaced the engine under warranty last year so what to do for the rest of the vehicle was unclear to me. Keith Hodge, Service Manager, was very helpful going through all past service with me so that I could see what was needed for 60K tuneup. Bill, Service Tech, was also very efficient and gracious to work with.Other Ford employees were extra friendly (with our little dog) and interested in us having a positive service experience and "good visit" at Harper Ford.

Anita Elam

Sep 11, 2015

Treated respectfully. Service manager personally discussed with me and showed me the problem.

Ronald Keller

Sep 11, 2015

Friendly greeting from service tech, Barry. Service was prompt and thorough. Shuttle driver Dale provided comfortable ride to my home, and back to service bay once F250 was completed.

Walter West

Sep 10, 2015

There are too many appointments in the Quick Lane to drive and get service. How is the Quick Lane any different than the other side?

Roy Blake

Sep 5, 2015

We thought the service has been good except for the problem with radio speakers. The sound is garbled but when we took the truck in to have the speakers checked on April 23, they did not want to fix them at that time. They wanted to wait until the problem developed. Well it's still the same, so we are not satisfied with that.

David Berriman

Sep 3, 2015

Service was performed very well. E250 van is doing fine. While waiting, it was a nice day, so perused the lot and saw vehicles which may merit future consideration. A good over-all experience.

Megan Shewmaker

Sep 2, 2015

Nick was very helpful in helping me make this important choice. He was not the typical pushy car salesman, which is a great thing! He was willing to work with me and answered all of my questions.

Clarence Parton Jr

Aug 27, 2015

Purchased F350 4x4. Staff was very helpful. Everything went very smooth.

Ernest Casey

Aug 20, 2015

I thought you were a little slow getting things done, but I understand you were having diesel mechanic problems with sickness. The 350 ran good and we made it back to Kentucky without any other problems. Thanks Ernest Casey

Dennis Bucko

Aug 19, 2015

Great experience. Got right in for service, reviewed completed service, out with in scheduled time.

Gary Wyatt

Aug 16, 2015

They found the truck and color I wanted, went and got it, got a good deal , I worked with bill and Anthony and will do it again.

Jed Dean

Aug 14, 2015

dodge caravan oil change and rottation service was great and check sheet helpful

Travis Fleming

Aug 13, 2015

They scheduled me within a day of my call and had my vehicle completed within 1 1/2 days of receiving it. I thought the communication was great and the work was fast.

Chelsey Walch

Aug 12, 2015

I had my 2015 Ford Escape serviced here and was so glad I did! The staff and service department are very friendly and extremely knowledgeable . I highly recommend Harper Kia Ford !

Travis Sherrod

Aug 11, 2015

Amazing dealership,with great people.they made it easy to buy my first new car and graduation gift for me wife.

D'Ann Teasley

Aug 6, 2015

i had my 2009 Kia Sedona serviced and new brakes installed and was informed that my tires needed to be replaced very soon. i would have liked to have received some tire prices so i could work the cost into my budget. other than that i'm happy.

Yoon G Kim

Aug 5, 2015

THANK YOU -- everybody was friendly and nice. The service department is always great!

Brooke Berger

Aug 2, 2015

I first went to Northwood Chevolet in Eureka being a Chevy person most of my life I was ready for a new truck, the experience there was so horrible and degrading I walked out and looked up the next Truck dealership and it was Harper Ford I was so upset I thought why not try it. Bill the salesperson treated me like a person that knew exactly what I wanted and needed at the price I asked for, so easy so comfortable I will come back when it's time to buy a truck again, I will recommend Harper Ford. The pleasure of everyone there no pressure and they didn't have the truck on the lot so they got me one within two days I had my truck.Thank you for making my experience buying my truck great.Brooke

Robert Kane

Jul 29, 2015

Barry is always a gentleman when contacting for an appointment

Vicki Zeitlin

Jul 29, 2015

I was having trouble getting through to Quick Lane and your operator was kind enough to take my call on the main line walk across and come up with an appointment time. I really appreciated her extra effort.

Shawnie Oneal

Jul 28, 2015

Staff was friendly and knowledgeable. I feel that a car wash and vacume should be included in an oil change. If it was I would never go anywhere else!

Stephen Sullivan

Jul 27, 2015

Brought my 2005 Dodge Grand Caravan in for an oil change. Barry gave me the utmost friendly, knowledgeable and professional service. Told me items that were discovered that may need additional attention. This Quick Lane service team is the best. Thanks.

Dennis Dickensheets

Jul 24, 2015

The Quick Lane . . . car and customer service is thorough and fast - staff is friendly and attentive. The shuttle service and the drivers make for a wonderful luxury service. Good old fashioned Humboldt hospitality. Top shelf service for car and the customer. And at a very fair price. Thanks, ~D

Nile Troelstrup

Jul 24, 2015

We purchased a Ford Focus ST. Our sales representative was Andy Williams. We liked Andy. He was not pushy, showed us what we wanted, made helpful suggestions, and was always very nice and courteous. Even though Ford has a great product line and competitive prices we chose Harper Ford over dealerships in San Francisco, Medford, and Chico (Honda, Volkswagen, Chevrolet) because of Andy's demeanor, personality, and willingness to listen as well as knowing when to give us advice when we needed it. Thank you Andy, Harper Ford of Eureka, and Ford Motor Company. Our vehicle is exactly what we were looking for and more.

Martin Greene

Jul 21, 2015

Superb service. Andy Williams was a great rep for Harper Motors. We have already recommended you to friends. Thank you.

TS

Jul 21, 2015

My car was repaired quickly, Staff was friendly, helpful & knowledgeable.

Cheri Ouellette

Jul 15, 2015

Bill was great to deal with. Always personable, knowledgeable and easy to work with. Thanks!

Valued Customer North Coast Fabricators

Jul 14, 2015

This is the 6th new vehicle I've purchased from Harper Motors, to me the sale is just the beginning, how you are treated by the service department is the real measure of a dealer. I have been treated fairly, the attention is top shelf,I'll be back!

Lori Pierce

Jul 12, 2015

The service guy that waited on me (can't remember his name, but he is new up front and used to work in the back)was the nicest person that's helped me at this dealership yet.

Sherrill Story

Jul 10, 2015

I'm with the Orange team with Giovionni. He is wonderful getting my appointment & especially explaining all that was done, especially explaining the cost. He even did a couple of things early so the bill wouldn't be as much all at once.As far as I know the work was done great. Time will tell.

Glenn Pritchard

Jul 7, 2015

My car was take in promptly, the service was quick and everyone was helpful.Could not ask for better service. Keep up the great work.

Valued Customer Humboldt Moving& Storage Co I

Jul 7, 2015

Very helpful and easy to deal with, was a no pressure experience.

Barbara Benich

Jul 5, 2015

Comfortable place to wait. Friendly, fast, dependable.

Bette Berg

Jul 3, 2015

I have the 2014 Ford C-Max. This was its first service appt. Also the battery recall was addressed at this time. The staff was very helpful and nice. The shuttle drive was very pleasant. The computer was down, so I did not get my receipt at the time. But it came in the mail a couple days later. Unfortunately, I had to bring the car back in because somehow my clock was affected by the battery test. It was not keeping time, and I could not reset it. But the staff took care of that quickly.

Stephanie Haines

Jul 3, 2015

All went well and staff were nice and knowledgeable.

E. C.

Jul 1, 2015

Great as usual. Love going to this dealer. They are very thorough!

Eric Anderson

Jul 1, 2015

It has always been a good experience on each visit

Jacob Kadle

Jul 1, 2015

Thank you Bill Lackey for the great service and how helpful you were with all the information that you gave me.

Tom Patterson

Jun 30, 2015

Passing through Eureka on way home. Didn't have appointment. They were busy but squeezed me in. Girl at counter said it would be done at 2:15. I paid and was back on way home by 2:10. I live 80 miles from HMH and now I don't have to make special trip for oil change. Staff at Quicklane always concerned and courteous. Only place I have my truck worked on.

Brittany Manzi

Jun 26, 2015

They are always extremely helpful and friendly here which is why I started taking it here every time for oil and tire rotations! Barry is always very helpful and friendly, and I got a ride into eureka this time and the man was extremely friendly. Love harpers!

Nicole Miehls

Jun 25, 2015

Staff was absolutely amazing. Barry I believe in the quicklane helped me and he was nothing but energetic and helpful. Even though he was obviously very busy he went out of his way to have a conversation with me and made my time there so easy and enjoyable.

Marjorie Ghidinelli

Jun 24, 2015

Very kind and knowledgeable they know there cars snd there very helpful

Mary Ann Evans

Jun 24, 2015

Routine service and warranty repair of a rattle in the driver's side window. The service was excellent.

Charlotte Hornback

Jun 23, 2015

Travis was the salesman, and he was wonderful to work with. We made a deal, whoever he checked with agreed, and there was no back and forth. I felt that no one was adding costs after we had agreed to a price. That happened to me at another dealership. Travis made sure I got the car that day when I expressed concern over taking my old car home. The service department responded quickly. The man that I signed the papers with was professional, knowledgeable, and very kind.

Yanet Salazar

Jun 23, 2015

Went in for an oil change, everything went smoothly and quickly, staff was excellent.

David Berriman

Jun 20, 2015

Job done on time and on budget!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Michael Renner

Jun 20, 2015

Harper people are very friendly and helpful, the service was great and done in only half the time allowed. The young lady helping was very nice and easy to work with. I enjoyed my experience at the quick lane.

Richard Hirai

Jun 20, 2015

I was very impressed with the concern and helpfulness of your staff! Bravo! Great job!

Yoon Kim

Jun 17, 2015

THANK YOU! Everyone is nice, friendly and professional. Cannot ask for more. THANK YOU.

Lisa Roberts

Jun 15, 2015

Took care of a warranty issue right away and fixed the problem.

Keith Stephens

Jun 11, 2015

As always my experience was great. I have had not had any bad experiences while I have been dealing with Harper Motors. That's why I always deal with Harpers. Car was done before the time I was given. .

Christine Slette

Jun 10, 2015

I visit the Quick Lane every time I need an oil change. My experience is always pleasant. The staff is always working hard and pleasant. I had a question about the tread on my tires and the staff took the extra time to look up my warranty and ensure all my questions/concerns were answered. I own a Kia Optima & I commute 200 miles 3 x per week.

Mike Retzloff

Jun 10, 2015

Bill Lackey is an excellent service person. Extremely knowledgeable, intelligent, friendly, efficient,personable. When I had questions, Bill answered them. I was not rushed off or given vague answers to my questions like in most car service businesses. My best experience at Harpers to date.

Carlos Dominguez

Jun 9, 2015

convenient hours for quick lube lane. Always use this particular service for my 3 vehicles. thanks

Carole Jepsen

Jun 6, 2015

Service was very good. Staff helpful and I appreciate the shuttle service.

Raymond Wilson

Jun 2, 2015

I arrived later in the AM and they seemed very busy, with no appointment they cheerfully added my car inline and proceeded with their top notch service. Thank you.

Victor Taylor

Jun 2, 2015

My KIA Sedona is now 13 years old and just turned 200,000 miles. Virtually all servicing has been done by Harper Motors. I have been treated fairly and trust my car care to the dealership. Most of the service advisors and the service manager know that I am a caregiver for my wife and that hassles at the dealership only exacerbate the stress I'm already under and are kind and helpful.

Jessica Powell

Jun 1, 2015

My experience at this dealership has been fantastic. Bill was a huge help, he was instrumental in helping me but my first new car. Everybody has always been fantastic. I highly recommend anyone looking for a new car to go see Bill

Cynthia Ruptak

May 29, 2015

My visits yo your dealership are usually friendly and not too time consuming! All your staff are helpful & friendly.

Valued Customer Ann Elizabeth Bolger Living Tr

May 28, 2015

Shuttle driver was a great service and a fun person. Everyone I interacted with was polite and helpful.

Denise Ferraro

May 27, 2015

I am happy with my choice, I was able to get a car with hardly any miles and still under warranty, The staff was very helpful. I would recommend Harper Motors to others who are looking for a new or used car

Kirk Conzelmann

May 20, 2015

Thanks, oil change, car wash and minor warranty repair

Meghann Broadstock

May 20, 2015

This was my husband and I's second time purchasing a vehicle from Harper Motors, and it has been a pleasant, easy experience each time. Chris Arnold was great at keeping in touch during my search for a vehicle, and was really great to work with. No wonder he was salesman of the year! The only thing I don't enjoy about purchasing a vehicle with you is when I am doing the financing portion and your finance person really pushes for me to purchase a warranty through the dealership. I originally say no, and then after being pushed I finally give in, and I regretted purchasing it, and if it was possible to refund that I would. During the financing portion of our second purchase, I noticed there is now a warranty video you are forced to watch while the paperwork is being filled out. Either people want these warranties or they don't, and I didn't like having it shoved in my face and feeling like I had to buy one after I had already said no thank you.

Angelique Sorensen

May 19, 2015

I brought my 2009 Escape (purchased from Harper Ford) in for a programming update, oil change, and new tires, and I was very pleased with Scott's assistance with checking in and out and with the Shuttle service that allowed me to return to my other vehicle and run errands while Harper Ford was servicing the Escape.

Kristine Onstine

May 19, 2015

10,000 mile service including nice car wash. Same day appointment made, which I appreciate. Thanks.

Audrey Oakley

May 12, 2015

I am always pleased eith the excellent service i receive from Harpers--everyone is super helpful, friendly, and knowledgable

Daniel Marshall

May 6, 2015

Always a pleasant visit everytime. Great job. Thank you.

Keith Stephens

May 6, 2015

My appointment was for 9:30A, 5-2-15. I was in my car driving home at 9:59A. That was the quickest I have ever had my oil changed, any where.

Michael Eagan

May 5, 2015

I purchased a 2000 Ford F250 Powerstroke from Harpers Ford and have had them do just about all the servicing for the vehicle. The exceptions have been tires, batteries, and ball joints. Actually Harpers did replace the truck's ball joints just after the warranty period ended. They only lasted 20K miles, so I had a local front end shop replace them a second time. The ball joints installed by the local shop have been in for about 50K miles and are doing great. I've found the cost of a basic service from Harpers to be only slightly more than that of other providers in the area. The one issue that I have with Harpers is that I periodically receive "specials" from them to have gas powered vehicles serviced at reduced rates. I find it mildly annoying that I've spent many $$'s at Harpers and have never been rewarded for being a loyal customer. Evidently because I purchased a Diesel vehicle, which by the way we all know was much pricier than any gas model.

Yoon Kim

May 5, 2015

Everyone at the service department is great. Thank You!

Charles Williams

May 4, 2015

The owner and staff were of great help. That's the Harper Ford experience I'm used to. Thank you Trevor, Kurt Medeiros and Miranda Winant, with service like that is why we've been a customer for about 25 years. Something that puzzled me on the corporate level was finding out the Ford Ranger isn't built anymore. What is Ford's plans to retool and bring it out again later? It seems it was a great seller. Can anyone respond to this as we are also shareholders of Ford? Thank you, Chuck and Diane Williams Crescent City, CA

Glen Wallace

Apr 29, 2015

Had not been to Quick Lube in a while -- The gentleman was very understanding about some BMW settings -- Too early to tell, but appears to be working well -- He worked on timing for my appt. and came out perfect -- I'll be back --

Valued Customer Yurok Tribe - Fisheries

Apr 22, 2015

We needed a certain truck with a certain amount of money and you met our expectations.Thank you, Diane

Glen Stromstad

Apr 21, 2015

Our F-150 was ordered Dec 10, 2014 and has now arrived Apr. 19, 2015. We will be picking it up on Wed. the 22nd. We are thankful that Bill kept us up to date on the progress of our truck and am sure we will enjoy our truck in a couple of days.

Jon Hedlund

Apr 21, 2015

On my 2013 Ford Fiesta, a recent oil change/tire rotation was done competently, quickly, and with great staff courtesy. Previously, I appreciated warranty repair of the manual window control mechanism but was disappointed that the screw cover was broken and not replaced. (This is a plastic cap covering a screw head on the interior door panel; this door panel was removed to repair the window; when the panel was replaced the tangs were broken from the screw cover; thus, when I vacuumed the interior, the broken screw cover was sucked up by the vacuum cleaner, instead of staying in place.) Yesterday, I bought a new one, though it would have been a legitimate claim and proper for Ford to supply the screw cover without charge to me. It cost $6.90, a little more than the $5 discount on the oil change, given by the dealership. Such breakage during repair has happened once before: On the previous occasion, the dealership paid for the replacement part. Thanks.

Roy Blake

Apr 19, 2015

We purchased a 2014 Ford F150 STX. The service was excellent through the whole buying process. We met several staff members in different departments and were impressed. They were very friendly and helpful.

Elizabeth Worley

Apr 14, 2015

I own 3 Fords , a Van , a truck F150, and my favorite and most used by me Escape Hybrid 2008. I have had the same great guy on the Green Team for all of my Escapes Service. I have never broken down in this car , never had a major problem, could this be my regular service with my guy on the Green Team keeping track for me ,telling me "tires soon" ,"winter is coming" , so he orders my tires and gets me a good deal too ? Yes I think he is key. Will I buy another Ford , yes , will I want Service with the Green team , Yes.

Kathleen Diciolla

Apr 12, 2015

I was very happy with the service and sense of responsibility that Scott August showed to me.But we did have a bit of a problem that disturbed me. I brought my car for servicing based on recommendations made by the Fast Track team which included the replacement of a transmission mount. I took time off of work for this appointment which I had made a week or two earlier.When I arrived,Scott noted that the part that I needed had not been ordered as it should have been when I made the appointment. Scott was very professional about this and told me that the part would hopefully be in stock so that I would not need to come back; it fortunately was in stock.What disturbed me was that Scott went to his supervisor to explain that the part had not been ordered at the time that I made my appointment. I was sitting outside the supervisor's office so I could hear the conversation. Scott received no support from his supervisor and didn't seem to think that it was his problem as well as Scott's....which ultimately effects me as the customer.His supervisor said something to the effect that he didn't know what the heck they were doing "over there"and that he couldn't keep track of this kind of thing. I am loosely paraphrasing but that was the essence of his reply to Scott.I have worked in retail before and am now an RN caring for cancer patients. If I went to my supervisor with a problem and was treated the way that Scott was treated by his supervisor I would be fuming and would certainly take this behavior to higher management.This problem is certainly the supervisor's problem in that he needs to make sure that systems are in place and followed so that mistakes like this aren't made.Dealing with the public is no easy task, I know from experience.People who do their best to be professional and to make sure that customers are treated well should be supported by their employers on all levels.Good for Scott; not so good for his supervisor!

Jennifer Abbadusky

Apr 9, 2015

Brought in 2011 Ford Fiesta for an oil change staff was very helpful they found a hole in one of my tires during inspection and fixed it in a timely manner.

Jay Bell

Apr 7, 2015

Even though the problem with my car had "fixed" its self before it arrived at your facility, youjumped right on it and tried to diagnose whatever it could be. I actually got my car back beforethe scheduled appointment. The staff was very friendly and prompt.

Mary Langley

Apr 7, 2015

We purchased a Ford Expedition EL because of our expanding family needs. Our purchase experience was great - excellent, low pressure sales person (Kurt Medeiros), and competent financial person. The training tutorial was thorough and well-done. We are very pleased with the ease of driving in spite of the size, the ride comfort and all of the features that were included with our model. I'm sure we will get many miles of comfortable driving out of this vehicle.

Michael Thomas

Apr 6, 2015

Friday afternoon, I stopped by the Express Service department to make an appointment for my 2nd oil change for my new Focus. They said they could do it while I waited if I wished. So, I did, and they did. In checking over things, my windshield washer fluid was a little low, and they re-filled it. My tire pressure also was a little low, so when rotating my tires, they filled them. They even asked if I'd like them to wash my car. All I'd have to do is wait a few more minutes. Done! When done, you went over the report (tire tread, brake lining/wear, windshield blades, etc.). What a friendly, professional job!More importantly, though, I was there Friday afternoon to pick-up our other Focus (bought in 2013). The water pump went out. We called about a problem with the temperature gauge on Wednesday. You came to our house and towed the car in at no charge. You got the pump Thursday, and we had the car back Friday. No cost! In comparison, we owned our two Chrysler's for 22 years. Whenever we had to take either into the shop, it usually was weeks before we got it back. You gave us a great deal on our 2013 Focus. So, when we needed a 2nd car we came back to Harper and you gave us the same deal on our new 2014 Focus. Both your sales and service department people are really great! Thanks!

Ramona Ojala

Mar 31, 2015

Everyone was great! Professional, courteous, and I got a great deal on my fusion hybrid! Shout out to Lawrence and Antoine for helping me

Sharon Brown

Mar 31, 2015

I even got my phone sinced!my service was a recall.

Cami Brown

Mar 24, 2015

Everyone was so helpful from the girls in the office to the shuttle driver i was treated well i didn't feel apprehensive about going to Harper for my vehicle needs i felt very comfortable things were explained well so there was no misunderstandings. I was given the detailed job order when the work was completed so i knew what was done exactly. I'm very satisfied! Camd'lene Brown (Cami)

Martin Stockel

Mar 24, 2015

Purchased a Ford Explorer from Kurt. He is top-notch, and explained everything we needed to know about all the various controls on the new car. You have a great dealership! Have bought Fords before from Harper Motors - always a 10+ rating from sales, parts, service. Keep up the outstanding work! Thanks again Kurt!Martin and Patricia Stockel

Julie Linn-strait

Mar 20, 2015

We were able to have a recall issue addressed in a quick and convenient manner when we brought our Fiesta in for a regularly scheduled service. Everyone at the dealership and service center are very friendly and helpful.

Mary Evans

Mar 20, 2015

My service rep was very knowledgeable, friendly, and professional. He listened to my concerns and made sure he understool everything I was explaining to him about my issues. My car was repaired (under warranty) and I was advised on the phone what the problems were and what had been done to fix them It was a very pleasant, efficient service appointment as always with the employeees at Harper Ford.

Cary Tegarden

Mar 19, 2015

Awesome Barry and Gio are excellent to work with! All four of my cars get service at Harper Ford because of Barry and Gio

Franz Rulofson

Mar 18, 2015

Everything was done well and on time. Everyone was really nice.

Priscilla Waldvogel

Mar 12, 2015

The service. as usual, was thorough and performed in a timely manner. My questions and concerns were answered completely.

Tom Patterson

Mar 11, 2015

Had reservation for 30K service at Quicklane. Mgr very helpful and didn't try to charge me for something I didn't need. In fact said I didn't need a new air filter; old one ok. Went over results in detail. Advised me when I should schedule another service. Used my punch card for free service; didn't cost me a cent which fits my budget now. If you change mgrs I hope they are all as helpful as this one! Was out in about an hour.

Corinne Stromstad

Mar 10, 2015

Every one was very nice and my Escapes oil change was done on time. Thanks for being here.

Jed Dean

Mar 10, 2015

I went to the quick lane. I did not have an appointment but was service in the time quoted. I bring both my dodge and he wife's nissan for service as needed.

Bruce Cox

Mar 3, 2015

The new F150 is a beautiful truck . When delivered there was some detailing that could have been done , such as , the blue protective coating on the white lettered tires was not cleaned off and some shipping stickers were still on the tail lights . Overall these faults were minor and we love the truck .

Laureen Grothe

Mar 3, 2015

The service was done in a timely manner, all employees friendly and helpful.

Valued Customer Eureka City School District

Mar 3, 2015

Kurt made the purchase very easy and fast. We have had no problems when purchasing vehicles from Harper Ford.

Joyce Johnson

Mar 1, 2015

We purchased a 2014 Ford Fusion which was a dealer trade from another dealership. When it arrived - there was a problem with the brake system. Harper Ford went above Ford Motor requirements to assure our satisfaction. This is our second Fusion and we totally love the car. It's comfortable, smart, roomy and has many safety features!Our salesman Bill Sturdy and the other salesman working the night we purchased it, went out of their way to teach us how to operate this car that almost drive's itself.

Barbara Benich

Feb 28, 2015

Kurt was very respectful and professional. No high pressure, answered questions honestly and seemed genuinely concerned about providing quality service.

Ernest Pires

Feb 28, 2015

The service was good. Not happy about the kia not get a wash job.

Norm

Feb 28, 2015

Everyone is pleasant and informative whenever we have service work done. They call when unexpected things come up to let us know what's going on and get our approval to do extra work. We always get an appointment within a couple of days of calling. We are in and out and the work performed each time is done exactly as expected. No hassles.

Judy Ferber

Feb 27, 2015

Everything was fine. I was treated in a very efficient and professional manner.

Evelyn Parnell

Feb 26, 2015

Had our 2009 Escape serviced at Quick Lane where the service person was completely knowledgeable and thoroughly complete in explaining what was done. Very happy. Always bring our car there.

Kenny Eisner

Feb 25, 2015

The service was great. The service manager and Bill on the blue team worked hard on making sure parts were covered under my warranty and kept me well informed on the status of my truck.

Robert Martin

Feb 25, 2015

Barry and the tech crew did and excellent job as always!

Gary Frank

Feb 24, 2015

Good job on first oil change, see you in 5000 miles.

Howard Bennett

Feb 20, 2015

We purchased an Escape and we just love it. Staff is always knowledgeable and helpful.

James Pfingsten

Feb 19, 2015

the staff was vary helpful.gave me a ride home and picked me up, the recall was done and coolet was service.checked the rest of the pick up over.did a vary good job.

Kenneth Stodder

Feb 18, 2015

Very good as usual. That's why I keep coming back after 40 plus years.

Beverly Maire

Feb 17, 2015

Your service writer and Bill Pleasant are a real asset to your service department. They listen when you explain to them what "you think" your problem is. They took care of my vehicle.

Elizabeth Carterlorig

Feb 17, 2015

This visit was for services for my 2010 Fusion I purchased 10 months ago. The staff was pleasant and courteous. Previous to purchasing our 1995 civic we had nothing but negative experiences now we cautiously consider using your services with the last 2 vehicles bought being positive.

Thomas Gierek

Feb 17, 2015

I always feel that I get good and honest service at Harper's. And I appreciate the shuttle rides.

Donna Hauser

Feb 16, 2015

Major work on older vehicle - done well with friendly service.

Jimmy Wilson

Feb 15, 2015

I find that you are very concerned in all the things that we bring our equipment in.

Andy Kejmar

Feb 9, 2015

Thanks for service that was as good as possible. They offered the best price in town for what I needed done. The job was completed in the time that they said it would take.

Barbara May

Feb 5, 2015

Your team was great. I just came because the oil light came on. They did a full 30,000 mile service put on new wiper blades washed my car and I was out of their in 45 minutes thank you A+++++++++ Barbara may

David Dahlke

Feb 5, 2015

I took my car to the quick service lane at Harper, where I received reliably quick service that was performed most professionally - as always. Our two cars are only maintained by Harper Motors. Can't beat the service.

Brenda Phillips

Feb 3, 2015

From the moment I pulled into the lot I felt like I was treated as a VIP. The first car I looked at I bought, so it didn't take long. I bought a Hiandya Sonata as a used vehicle. Bill Lackey sold it to me. He was recommended to me before I got there, so I just asked for him. What a neat guy. He was very professional, gentlemanly, courteous and made me feel important. I couldn't take the car home 'till the following Wednesday, but then it was delivered to my work. Unfortunately, the new power steering hose was a bad one, that they had been waiting for until Wednesday. So the next morning I had to return the car, not knowing exactly what was happening. Luckily I didn't have to wait another four days for the car. Since then, it's been two weeks. Three lights have gone out and needed replaciing. One headlight, and two tail lights. I hope this car will be a good fit for me, but none the less, my experience at Harper Fords was positive one. Oh, by the way, my brother Kevin Phillips works in the Parts Dept. and he was a great help as well.Thank you;Brenda Phillips

Brenda Stokes

Feb 3, 2015

Staff is always friendly and service is great! Quick lane is the best!

Stacey Campbell

Feb 2, 2015

I have a KIA Soul that I continue to bring back for service.GIO (orange team) always makes me smile. He is extremely friendly and helpful!The shuttle service is fantastic as are the ladies that call to arrange pick up.There is never an issue, no waiting, and friendly people/staff walking around.Thanks for all you do!

Randolph Merkel

Jan 30, 2015

Excellent service provided by Scott! All service was completed in one day!

Clarence Parton Jr

Jan 28, 2015

Repaired door lock. Fast efficient service. Always finished on time.

Lindsey Wheelon

Jan 28, 2015

Car was done when they promised and fixed everything I asked.

Cary Tegarden

Jan 27, 2015

Been dealing with Harper Ford Kia for a long time,special thanks to Gio, and Barry in the tire shop!

Jorge Weibel

Jan 27, 2015

Keith went out of his way to help us with a partial refund for our brake job.It took a while but he was persistent and explored all possibilities.It is great to have such a person at your service helm.ThanksErik Weibel

Yoon Kim

Jan 27, 2015

Everybody is nice and friendly, the facility is neatly maintained. Everything is super! Thanks!

James Seiler

Jan 20, 2015

I called at 7:30 Am when you opened and was told they had a busy day but to come in and they would work me in, but it might be afternoon before they got to me. I arrived at 8:30 AM and was out before 11:00 AM. The charge was for the minimum fee of 1 hour. They found the problem within a short time and used the balance of the hour to do other safety checks.

Marilyn Hofstra

Jan 20, 2015

2013 Ford Edge. Service was great and Quick Lane agent was very pleasant and helpful.

Jennifer Woody

Jan 19, 2015

Service was punctual, informative, and helpful. Very pleased thank you

Jeffrey Santsche

Jan 16, 2015

Chris was super helpful. An excellent car buying experience. Love the new car!!

Stephen Stewart

Jan 16, 2015

A job well done...fixed the problem and excellent customer service.

Cheri Ouellette

Jan 15, 2015

For some reason this is not letting me submit with just the followings, So I'm butting in more characters to see if it will go through. That's my story. Great, fast and friendly service.

Elizabeth Gahm

Jan 15, 2015

The service was great. Very helpful employees. I own a ford fiesta

Michael Ruud

Jan 15, 2015

We purchased a 2015 Ford Fusion SE and we love it!Our salesman, Bill Sturdy, was a pleasure to work with ... The model/color was not available at the local dealership, however, he found what we wanted at a dealership nearly 300 miles away and made the arrangements for it to be transported here by the next day. Let us know when it arrived and we picked up our new car and are really enjoying it.THANK YOU BILL

Stephanie Haines

Jan 15, 2015

Barry, who was the front office service person, was very friendly, efficient and answered all my questions thoroughly. Naturally I couldn'tBe in the area the car was serviced in, but by the paperwork it appears they were very thorough and I thought, fast.Thank you for good serviceStephanie Haines

James Mcarthur Iii

Jan 14, 2015

I have been using Harper Ford Service for my Mustangs for 15 years. My latest mustang is a Shelby Cobra GT 500 purchased in 2010. The service is excellent and the staff remember my name and my wife. My 1998 Gt was serviced since new for 14 years. I have had to service my vehicle out of town in the past and was not taken care as well as the folks at Harper Ford. When my wife says your good. That's a good thing. Thank you Harper Ford

Sharon Parker

Jan 14, 2015

The popcorn was good and the employees are very nice plus efficient.

Teresa Throop

Jan 14, 2015

I purchased a 2015 KIA Soul and I love it. I live in Crescent City so I utilized the website to review the vehicles I was interested in. Laurence contacted me and he was so helpful and made the experience pleasant and easy. Every one I spoke with was very friendly and helpful; the customer service is outstanding and I will certainly recommend Harper Motors to my family and friends.

Lorraine Walters

Jan 13, 2015

Service and staff was professional and helpful. I had 2 re-calls on my Ford C-Max and they explained the reasons and safety for the re-calls. They were quick and efficient.

Richard Foreman

Jan 13, 2015

Staff was courteous and even though it was Monday morning took care of everyone.

Jeremy Nilsen

Jan 10, 2015

We had a great experience during the purchase of our new Kia Sorento. Every person we dealt with provided excellent service and were very helpful. Thank you Harper Motors!

Glenn Pritchard

Jan 9, 2015

My 15,000 mile service was fast and everyone was GREAT.I got a chance to look at New Fordsfor future purchase. Great dealership.

Harvey Raider

Jan 9, 2015

I brought my 2002 Ranger in for service. It was done pretty much on time and even had the truck washed. I appreciate the care shown and the thoroughness of the service and especially the multi-point safety check which showed a couple of service items I need to keep[ an eye on.

Judy Royer

Jan 9, 2015

We purchased a 2012 Ford Focus from you one year ago, and we LOVE the car! You have taken it in for the recalled transmission 'shudder' problem and it runs perfectly now. We have brought it in for 2 oil changes through the express department, where the staff is very friendly and competent. On even slight elevations the low brake fluid light was coming on, so I brought it by and immediately brake fluid was added to the reservoir. Katrina has been our dedicated customer service person and she is awesome! Dale, the shuttle driver is so nice and helpful, I always enjoy our conversations while he is taking me home. Everyone we have encountered there is cheerful, friendly, accommodating, professional, experienced and competent: it is a real pleasure doing business with all of you and we look forward to many years of continued service there. We have recommended you to our friends and will continue to spread the word about how 'well-taken care of' we feel in each of our dealings with Harper Motors. Thank you so much.Sincerely, Judy and Tim Royer

Samantha Cagle

Jan 6, 2015

The Crew of worker at harper motors are fabulous. I could never say too much about them. Barry in The Quick Lane is always working so hard to make sure your visit is fanominal. The parts department is fantastic, as well as the service, Office Girls, Sales, The Whole entire place is wonderfull. They all work together to make Harper Motors a fantastic Buissness. Thank You So Much To Every Singal Employee There!!!!!!!!!! You All Are Great.......

Alayne Hunt

Jan 4, 2015

Your service was great. I waited in your comfortable lounge while the work was being done. Barry was wonderful about explaining what would be done, giving me options, then going over the report. I could not imagine a better experience. Thank you.

Dan Paris

Dec 31, 2014

It was very busy at 8 am but they still got me in and out within an hour. The waiting room was heated and comfortable. couldn't ask for anything more. Good job Harpers' Team.

Donna Hauser

Dec 25, 2014

I ENJOYYED A MOUNTAIN MOCA (HOT CHOCOLATE AND COFFEE) WHILE MY CAR WAS SERVICED. I READ MY BOOK AND THE TIME WENT FAST.

Bill Swank

Dec 24, 2014

The service is excellent and the staff is awesome.

Mark Mildbrandt

Dec 19, 2014

Great experience Awesome opossum. What a stellar time. Good, great, fantastic, excellent, happy, smooth, merry, rewarding, lovely, I can't think of any more words to describe the experience I had buying a ford four by four pick up truck from eureka Harper motors. The only bad experience I had is having to write 50 words in this survey. Thanks

Russell Dickens

Dec 19, 2014

We get all our Mustang services done at Harper Ford. We also purposely ask for Scott List as ourservice tech.

Frank Cope

Dec 18, 2014

It would be nice if you would put the dash board display back the way it was when I brought the car in for software updates.

Michael Ferguson

Dec 17, 2014

The staff was very helpful, and eager to answer any and all of our questions. We purchased a Ford Taurus, and we are loving it!

Ramona Clark

Dec 17, 2014

This dealership is the best. Always considerate of your time frame, comfortable waiting room, offers transportation to and from, through service they check tires, brakes etc for no charge. I would give them a higher rating if I could.

Dennis Bucko

Dec 16, 2014

scheduled my f150 for service online,checked in about 15 minutes before the appointment, was told it would take about 1-1.5 hours to complete 30,000 mile service. It was completed in about 55 minutes. When complete the service rep went over was was completed and said no issues at this time. Great job and service.

Jean Gunn

Dec 15, 2014

Always a pleasure to work with Scott on my C/Max maintenance program.

Kristine Onstine

Dec 13, 2014

After making my appointment for the first scheduled service for my 2013 C-Max, I was able to add on the fixing of a recall issue after receiving the notice from Ford. This definitely saved me time by combining the two. Thanks to Barry and Rosemary!

Martin Detling

Dec 13, 2014

I have always had excellent service with Harper Motors. I appreciate the shuttle service which makes it very convenient when taking more than an hour or so.

Rose Gonzales

Dec 13, 2014

We traveled from Southern California to purchase a car for our son as a graduation gift from HSU and were extremely happy with the level of customer service we received- from our initial phone conversation with Trevor, the person-to-person sale experience, also with Trevor, to the after-sale care, we were treated like family. Likewise, the inventory at hand was so vast that we had a hard time choosing which vehicle we ultimately wanted. Trevor represented vehicle sale experience with ultimate professionalism as he was well-informed, personable, and gave us the most assistance we have ever had after purchasing over a dozen vehicles from other car dealerships over the past 25 years. The negotiation process was pleasant and left us knowing that we were treated fairly and with integrity. Our son still lives in the area and has exchanged phone calls with Harper Motor personnel, including the service department for his first (and free!) oil change and he relayed that he was treated just as well as we all were on the day we purchased his vehicle. Living at such a distance, my husband and I are assured that our son has quality, safe transportation and equally important, he has a second family at Harper Motors that continues to take great care in the service that they provide. I would gladly travel 600 miles again for the opportunity to have the entire positive experience that we had and that our family continues to have with Harper Motors.

Rebecc Haptonstall

Dec 12, 2014

Very friendly team members! VERY fast service!! The allotted time was 4 hours for the work my car needed, and it was done in less than 1 hour! And they washed my car for me! Very professional, very friendly, wonderful service!

Clarence Parton Jr

Dec 11, 2014

Always easy to get an appointment. Fast reliable work. Truck looks like new.

Janet Brooks

Dec 11, 2014

Everyone was nice, helpful and in great spirits. All smiles and friendly even when I would ask dumb questions in which they didnt make me feel dumb at all. Enjoyed the popcorn and apple in the waiting area for the quick service side of the dealership. Barry was great! I even had conversation with a salesman just checking out the newer version of my KIA Soul. I had one of the best times waiting for work on my car and it went faster than I thought and I got my car washed too. Thank you.

Joseph Buccola

Dec 11, 2014

We had actually chosen another vehicle from a Chevy dealer. Because of a situation there we decided to take a little time and due some comparison. The entire staff at Harper Motors was so amazing. They were so helpful, easy to talk to, incredibly fast and knowledgeable. We picked up our truck today and couldn't be happier. You should be very proud of your staff at Harper Motors. We have purchased many cars from there and we are so glad we went back there. We couldn't have been treated any better.

Juli Roetter

Dec 9, 2014

Flawless transaction. Bill at Harper Motors really went the extra mile from trying to research extra discounts we might qualify for, to making paperwork painless & even delivering the car. Excellent customer service. Will look to Bill in the future when thinking of replacing our old but reliable Ford Ranger.

Bette Berg

Dec 8, 2014

I purchased a 2014 C-Max SE on Dec 1, 2014. The staff was very helpful and informative.

Ingrid Moon

Dec 5, 2014

I was there for a service appointment and as always was treated courteously. The time frame was estimated exactly. This time I was introduced to the oil change program, which I had never been informed of before. All of the staff was friendly and helpful. I have never had an unpleasant experience to date and will continue to return for service. Thank you very much for being a dependable & courteous dealership!

Ronald Keller

Dec 4, 2014

Friendly,timely & thorough! Appreciate customer loyalty provision...

Sara Alto

Dec 4, 2014

Ford F250 Diesel...great service and friendly staff

Carol Dalessandro

Dec 3, 2014

I was extremely pleased with the entire sales process. The sales force were very polite & professional. They made my purchase of my new Fiesta a true fiesta indeed! Thank you Ford.

Daniel

Dec 3, 2014

Barry is awesome! I just went in for routine maintenance and he always goes the extra mile!

Mary Ann Evans

Dec 3, 2014

I didn't have an appointment, but took a chance and went to the Quick Lane. I got my car right and only had to wait an hour or so for the service to be completed. The service rep was pleasant, professional and explaiend everything to me after the service was complete. And, since it was my first service since purchasing my 2014 Ford Escape, it was free. Bonus!!

Nathan Leavitt

Dec 2, 2014

Bought a KIA Optima. The service was A+ there. Super helpful.

Savannah Ferguson

Dec 2, 2014

Our sales man was very helpful. We were very happy with all aspects of the sale.

Yanet Salazar

Nov 30, 2014

Went in for an oil change, very fast, in and out. Also had to order a new part for my door, was taken care of right away.

Vicki Zeitlin

Nov 28, 2014

Your staff is always kind and helpful. It is why I keep coming back.

Judy Royer

Nov 27, 2014

I brought our 2012 Ford Focus in for the warrantied 'clutch' replacement for 'shuddering' at 8am and was told I would be called later that day for an update on the expected completion time: I was never called that day. I called at 8am the next morning for information and was told that my service person would call me back promptly, as I had logistical issues to solve with coordinating a time I could pick up the car: I asked to be called back by 10:15am and was never called back. I called at 10:15 and was told the car would be ready after 3pm, so I made my plans accordingly, even driving by the dealership at noon on my way home, but not stopping because it wasn't supposed to be ready until after 3pm. I was called at 12:30 to say that the car was now ready, so, if I had been given more accurate information, I wouldn't have had to make another 12 mile trip to go back for the car. It's very frustrating to be told someone will call and then they don't, twice on 2 different days, and I have to keep following up myself. Otherwise, the staff is courteous and the experience fairly positive.

Samala Maloney

Nov 26, 2014

I love my car and I love the great help I have received from everyone at Harper Ford.

James Seiler

Nov 24, 2014

I actually came in a day before my scheduled appointment and the service dept. was able to take good care of me.

Yoon G Kim

Nov 21, 2014

Friendly staff, nice location, everything is great! Thanks!

Robert Harvey

Nov 20, 2014

Great service, your staff is very helpful and friendly. Went over the service they, and explained what the found while servicing the truck. Thanks

Caryn Surber

Nov 19, 2014

I called for a maintenance appointment for my 2014 escape and they got me in the next morning. I got done with the appointment within an hour and was on my way - not holding me up on one of my busiest days. I even got a free car wash! Worked out perfectly. Thanks.

Clarence Flick

Nov 19, 2014

Everything was done to my satisfaction on my 2013 F-150 Pickup.

Valued Customer Ann Elizabeth Bolger Living Tr

Nov 19, 2014

Good sales person. Clean sales location and friendly attitudes by all people we interacted with. I purchased a KIA Soul.

Colleen Robertson

Oct 31, 2014

Everything was great Travis was great. I am disappointed that FORD parts and service was not able to help me get an extra key made especially since only one key came with the car.I had to go to an outside vendor and do the whole process on my own with no help from Ford.

Michael Thomas

Oct 25, 2014

Barry Johnson is the best! And, your service is excellent. Thanks for the car wash, too!

David Roble

Oct 23, 2014

The staff was very friendly and my car was on time. I was very satisfied with the work performed

Joann Sapper

Oct 15, 2014

2014 Ford Explorer. It was great to have my service completed within the time frame staff told me it would be done. Thank you helpful staff!

Johnny Wilson

Oct 15, 2014

Kia Soul the Car Dealership is great. I will buy other vehicles there in the future.

Jeanlouis Hamiche

Oct 14, 2014

Travis was great help. Because of his great attitude and professionalism we decided to make our car purchase at Harper's Motor. Could not be more satisfied!!!

Jonathan Keele

Oct 14, 2014

Your customer service may be the only reason I buy another ford. Mine has had problems from the beginning.

domingcr

Oct 13, 2014

Very convenient hours for customers and even open on Saturdays. Also, quick and efficient service on all my three vehicles. Gives me honest suggestions for any future repairs needed. Thanks

Richard Jackson

Oct 11, 2014

...O9 F250 SUPER DUTY PICKUP BROUGHT IN FOR ENGINE COOLANT CHANGE ONLY BECAUSE ENGINEERING CHANGES MAKES IT VIRTUALLY IMPOSSIBLE TO DO IT MYSELF WITHOUT VACUUM EQUIPMENT. $160 WAS QUOTED, AND THEN DURING THE APPT SERVICE ASKED ME IF I WANTED DISTILLED WATER OR REGULAR WATER, AND IT WOULD BE ANOTHER $15 FOR DISTILLED WATER. SEEMS LIKE THE STANDARD SINCE I HAD MY FIRST CAR IN 1978 WAS DISTILLED WATER FOR ENGINE COOLANT MIXING, AND WHY IS A CHOICE EVEN GIVEN? DISTILLED WATER SHOULD BE 'THE' STANDARD FOR THAT SERVICE!...EVERYONE WAS VERY NICE, AND GLAD IT COULD BE TAKEN CARE OF SINCE I LIKE TO TAKE GOOD CARE OF MY EQUIPMENT!...

Anita Elam

Oct 10, 2014

Purchased Ford C-MAX. Everyone was helpful and professional.

Kali Serotta

Oct 10, 2014

The service People were great. I came in on a Saturday without an apointment and was in and out within 30 minutes

Aldaron Laird

Oct 9, 2014

I purchased my Kia Soul from Harper Motors, I just had my first maintenance service and staff were very friendly and amazingly quick; they even washed my car!

Chris Manville

Oct 9, 2014

Transmission recallruns a lot better************************************************************************************

Earl Eddy

Oct 9, 2014

The staff and service was excellent along with being competitive and timely. Thank you.

James Isaac

Oct 9, 2014

great service. Got work done in a very timely manner.

Mary Lorensen

Oct 9, 2014

My 1992 Lincoln Town Car is my "baby". For a car her age, she has held up well. She has a few infirmities, but,at 81, so do I. I have been a customer of Harper Ford since 1967 or so. We bought a Fordthat "dieseled"...the engine would not shut off when you turned off the key. That is the ONLY problem I've had with a Ford. I also have a Taurus.I'm VERY happy that I do not own a General Motors product right now. Too many DELAYED recalls.Your staff is ALWAYS helpful...and they ALL SMILE!

Melisa Wennerholm

Oct 9, 2014

I love that I deal with the same person every time. Gio is always pleasant and professional, and definitely knows his job. He even seems glad to see me!I have never felt as connected to a dealership as I do with this one. The shuttle service helps tremendously. I live an hour away, but I can bring my car in the morning, they take me to work and pick me up at the end of the day. You guys are doing a great job. Thanks for your efforts.

Trudy Roberts

Oct 9, 2014

Oil Change, new fuel filter, tire rotation. . .etc. 1999 FORD F250 Diesel Super Duty

Charles Biles

Oct 2, 2014

I bought a new Ford Fusion Hybrid in April of this year. This was the first maintenance service call. It went perfectly.

Sherrill Story

Oct 2, 2014

My car is part of the Orange team with Gio. He always goes over and above in explaining & getting the correct service jobs for my vehicle. Also, thank you for having a shuttle car to take me home & if needed to pick me up as my Kia is being serviced.

Bernice Fladen

Oct 1, 2014

I always get my oil changed here because the service is good and you have a nice comfortable place to wait while it is being done.

Charles and Janet Krull

Oct 1, 2014

I want to thank the mechanics for changing a lightbulb on my license plate which I was not aware of being out...The attention to this detail was really nice and not part of a regular oil change service. The service at Harper Motors was through and done in a very timely manner also. The gentleman who was working in the fast lane dept. was very nice to work with, very helpful and had excellent customer relations.

Mary

Oct 1, 2014

All around, easy, friendly, helpful!Could not of been more pleased with everyone who assisted in my purchase!

Ronald Aubuchon

Oct 1, 2014

We purchased a 2013 Ford Explorer. Actually, the vehicle sold itself, but the sales manager(Anthony Mc Phearson) was the major factor in deciding to purchase the vehicle. The sales rep was helpful, but didn't seem very interested in keeping us informed of what was happening I.E. What's next etc..

Yanet Salazar

Oct 1, 2014

I was having battery problems and Hapers figures out what was wrong and they replaced my battery right away. The service was excellent and fast and the staff was very nice.

Cary Tegarden

Sep 30, 2014

Gio takes care of my services on all my cars.Gio does an awesome job, a pleasure to do business with!!!!!

Dennis Bucko

Sep 30, 2014

scheduled appoint, vechicle went in on schduled time. Was out within the time specified. The service rep was polite, reviewed with me the items checked and serviced. Was great.

Esperanza Esparza

Sep 30, 2014

I appreciate the timeliness of the appointment and the one-on-one conversation with staff about the services.

Keven Harder

Sep 30, 2014

2014 F150 XLT- Bill Sturdy was great! He worked hard over a couple week period and ended up making the sale.

Piers Bachman

Sep 30, 2014

Friendly staff, quickly had me in and out of there.

Robert Holt

Sep 30, 2014

was ready when we agreed on dropped off and was ready when it was agreed up on

Valued Customer Lucinda Gunn 2010 Irrev. Trust

Sep 30, 2014

We bought a new "used" car and this oil change was your "First Oil Change Free" offer. When we arrived at the appointed time, you had a great deal of difficulty finding the appointment. Nothing under our name, or car. After they retrieved and input the VIN they found the appointment. Staff was humerous and polite. Washing the car was a nice touch. Thanks,Bill

Christine Slette

Sep 29, 2014

Every single visit I have made to Harper Quick Lane has been exceptional. Not only with the service & competitive prices but with the customer service as well. I always feel welcomed and well cared for. Also, the staff is very efficient and obviously works very hard. Since moving to Humboldt from Del Norte County, I commute to work an average of three days per week and drive 140 miles each of those days. Therefore, I have been a loyal customer for over two years now with service needs every few months. The staff does a great job of letting me know the condition of my vehicle and the upcoming services needed. It helps me feel safe and secure knowing my car is Harper's hands. Thanks all!

Dan Paris

Sep 29, 2014

Great experience in spite of a bad tire situation. Barry stayed on top of things and recognized my frustration, not with him or the dealership but with the situation that I was placed in due to a tire problem. He made it bearable and treated me like a human being. Thanks Barry for making a horrible situation better.

Susan Tappan

Sep 29, 2014

I appreciated the advice on tires and brakes for future work.

Erin Botelho

Sep 27, 2014

Prompt & complete service. Spacious waiting room & appropriate timing

Keith Stephens

Sep 24, 2014

I showed up service was completed and I left. No extra waiting around.

Mac Setile

Sep 24, 2014

The best dealer in town by far. Very clean vacilites and extremely professional service.This place has a reputation through out the region in northern California of friendliness and high ethical standards in customer service. I witness it first hand and will recommend it to anyone as I have been to family members and relatives.

Stephanie

Sep 24, 2014

I was happily surprised with my service. They were fast and efficient.

Carol Hutton

Sep 23, 2014

Focus the staff is great and helpful, friendly,understanding

Jacob Smith

Sep 23, 2014

We are enjoying the drive in our 2014 Kia Soul purchased from your dealership. The gentlemen from the parts department were very helpful when we came back to pick-up the spare tire which had been ordered for us. The service department was quick to assemble the tire for us.

Elizabeth Gahm

Sep 22, 2014

I have a 2013 ford fiesta and the service was excellent every time I go in. Everyone is very polite and ready to help.

Erin Peters

Sep 20, 2014

I was able to look under my Kia and be shown se things by the tech. I would never be able to do that any where else. The staff is so nice and the waiting area is like home. Thank you so much!

Martin

Sep 20, 2014

Barry is great! The young lady at the payment counter could certainly be a little more polite and friendly and maybe even say thank you when you give her your money. Other than that Quick Lane is great.

Steve Schlerf

Sep 18, 2014

Brought the truck in for some minor repairs & tire balancing, work was done fine but the particularly bright spot was your wonderful cashier - I didn't have my rewards card in hand when paying, but she was thoughtful enough to look up my rewards account, post my credit for the work done, and send me an acknowledgement after the fact. Give that girl a raise!

Paula Bigley

Sep 17, 2014

Barry in Quick Lane went above and beyond to make sure I was inconvenienced as little as possible. I thank him and Harper Ford for a good experience.

Sue Dimmick

Sep 17, 2014

Great job by Scott. 2013 Ford Taurus. Everyone was great.

Valued Customer Slagle Fmly Rev Trst Uad 10/23

Sep 17, 2014

As you probably don't know, we had a little problem there. Our vehicle was damaged. Your employee, Berry, felt so bad, we felt sorry for him. Trevor himself came out and apologized. The vehicle was repaired to our satisfaction. We are Harper Ford satisfied customers. Bud and Diane Slagle

Alfred Parodi

Sep 16, 2014

A very happy, friendly, helpful crew. They go out of their way to help. It is genially from the heart.

Barbara Lee

Sep 16, 2014

My buying experience was perfect. Kurt did an excellent job of helping me find and eventually order the exact car I wanted. The service at the time of sale was exceptional as well with people taking the time to explain and teach me the new tech in my car and show me some of the shortcuts etc. The only thing I would change is the transmission. I really really really miss the CVT I had in my old Five Hundred. The 6 speed is nice but cannot compare, otherwise my new Taurus is perfect!.

Laureen Grothe

Sep 16, 2014

Friendly, service excellent all is well!!! I do not know what else to say why do you require at least 50 characters, is that really necessary.

Robert Witte

Sep 16, 2014

Great Service and efficient help. Always friendly and helpful. Explains everything they did to your car.

Alice Martinez

Sep 15, 2014

Your staff was very helpful and answered all the questions about the rock in the front tire and oil change. I will refer you to all of my family and friends, thank you again Alice Martinez

Dan Novak

Sep 13, 2014

Scott List was professional and courteous. He ordered the tires we requested and had them installed in a timely fashion.

Ernest Pires

Sep 13, 2014

The salesman was very helpful and professional and would recommend him to my friends

Susan Leahy

Sep 13, 2014

Wait time was less than stated. Loved the car wash!

Christopher Larson

Sep 12, 2014

Everyone was great, it just took a long time to get the parts (front end shims)

David Cherney

Sep 12, 2014

wonderful crew, very professional and easy to work with.

Miguel Manzano

Sep 11, 2014

Berry is always helpful and informative. Thanks guys.

Ramona Clark

Sep 11, 2014

I left on a cross country trip with peace of mind because the staff checked every detail even things I hadn't thought of. Great service!

Greg

Sep 9, 2014

Harper Motors is uncompromisingly professional, efficient, dependable and courteous. I purchased a Ford F 150 Crew Cab new. I worked with Chris Arnold to get exactly what I wanted ordered from the factory. Chris made the process easy, fair and efficient. After 31 years of car buying, this was my first purchase from Harper Motors. It was by far the best car purchase experience I have ever had. I priced my purchase at out of the area dealers just to double check market prices and Harpers was as competitive as anyone. When you take the inconvenience of traveling to pick up a new vehicle . . . versus Harper's customer service and convenience into consideration choosing Harpers Motors is the only reasonable alternative. I have had my rig for a year now. The vehicle is everything I expected and nothing I didn't want. I have been back to Harpers for a couple of regular services. I drove the vehicle off the lot with a full tank of gas the day I bought it and the first service was free. No surprises, no unwarranted attempts at upselling something I did not need. Courteous staff. Clean, comfortable customer lounge to wait in, or a ride to town. When shopping for the next vehicle for my family, our first stop will be at Harpers Motors.

Jasmine Harmony

Sep 5, 2014

Another fun and easy oil change on my 10 year plan

Steve Schlerf

Sep 4, 2014

Needed the electric door lock replace & some trouble shooting with tire balance. Got what I came for, staff was pleasant & helpful. Can't ask for better than that.

Evelyn Parnell

Sep 3, 2014

had 30,000 mile service on my 2009 escape, service was speedy and great, staff was extremely helpful.

Ramona Clark

Sep 3, 2014

I never want to service my car anywhere else. THANK YOU.

Brenda Stokes

Sep 2, 2014

The staff is always helpful. A great service department!

Evelyn Parnell

Sep 2, 2014

your staff person quite professionally answered all my questions about brakes for when we will need them. He was extremely pleasant. And the actual cost of service was happily less than the original estimate.

Nick Wilson

Sep 2, 2014

2013 Ford Edge. The service at Harper Motors is the best i have encountered. The staff goes out of there way tohelp you in anyway possible. They go over the service done and recommend if in the near future whether you will needa service for anything that is getting close to say tires or brakes.

TB

Sep 2, 2014

Friendly staff, easy transaction. Thank you!

Stephanie Haines

Sep 1, 2014

Yes, I found Mr. Sturdy and the rest of the staff courteous and helpful. My Kia Rio had to be ordered as a 2015 since in what I wanted there were no 2014's available. I had to wait a month but was kept informed. Also Mr. Sturdy was helpful in getting me a real tire and rim with a jack. The car doesn't come with one. For me however, even if it came with one of those silly donuts I would have ordered a real tire anyway. So far I do like the car. A bit suprizing that the car indicates a shift needed at such low speeds and wants to be in 6th gear at about 40 miles per hour. Always at about 2000 rpm. This I assume is to save gas. But quite a bit of shifting. On the other hand it is easy to keep the 25 mph speed limit in town. The rear window could be a bit larger for better visability. However the car handles well and feels great to drive. My experience was enjoyable at your facility and I do like to shop local so I am happy you are here.SincerelyStephanie Haines

Stephen Sullivan

Sep 1, 2014

I can sincerely say that I look forward to bringing my Kia Optima in for it's regular oil change at Quick Lane service. Even though I only come in about every 3 months, Barry remembers me and treats me as a friend. His people skills are amazing. I just hope he doesn't wear himself out running from place to place. I never see him walk from the desk, to the waiting lounge, then to the cashier. I can take my car to any number of other places for an oil change, but it is Barry's smile and unending energy and devotion to service that keeps me coming back. And oh yes, the car car comes back washed and serviced very well and promptly. Thanks to all at Quick Lane.

William Lee

Sep 1, 2014

The service was great and the staff very helpful when we recently purchased our 2015 Ford Fusion. The salesperson was "Andy". He was very patient and even returned after work to accommodate us. The person who drew up the contract papers was Antoine. He was very professional, thorough, and courteous as well. I have been doing business with Harper Ford for over thirty years and it has always been a pleasant experience.

Spencer Speier

Aug 31, 2014

Always fast, friendly and I love the shuttle service.

Mary Smith

Aug 29, 2014

Everyone was very helpful.

Kali Serotta

Aug 28, 2014

I bought a 2013 Kia Forte SX. The service department was great.

Michael Worden

Aug 28, 2014

Could not ask for a better experience. Bill Sturdy worked on locating the desired vehicle for over a week and never lacked determination on satisfying the customer. He was very professional and personable upon arrival to take delivery of the vehicle.Not only was Bill great, Antoine Johnson in the finance department made things really smooth also. Very professional and thorough, leaving no questions left unanswered.Together you have a great team there, I will highly recommend to anyone in the market for a new vehicle.A true 5 star experience!

Terry Bisconer

Aug 28, 2014

the second guy who did the paperwork should tell a person that the warranties he is talking about are optional . I never heard of paying for a warrenty

Dale Mcatee

Aug 27, 2014

It was good. Thanks for the wash.

David Dahlke

Aug 27, 2014

We recently moved to Humboldt County (California) and are very pleased with the service that we always receive at Harper Motors. Recently we took out 2003 Ford Explorer in for the "Works" service. This vehicle has 180,000 miles on it and it did not always receive the best of service from the dealer where we previously resided. This was the first time that we had taken our Explorer to Harpers. Barry Johnson, of Harper's Quick Lane service, did an excellent job of reviewing the condition of our Explorer with us and provided a detail explanation of the work that was performed. The staff at Harpers has always provided the best of service.

Jennifer Johnson

Aug 27, 2014

Ford Fusion hybrid, excellent service & staff's always really helpful!

Kimberlee Sundberg

Aug 27, 2014

Very easy to work with

Lenore Anvick

Aug 27, 2014

Our experience was very good. The only problem is with this survey. This is the third one we have received and we have responded favorably each time.

T Burris

Aug 27, 2014

Everyone is very helpful and efficient. The waiting area is clean and comfortable, and it is really nice to have WiFi so I can get some work done while I wait. I enjoy my visits to Harper Motors!

Valued Customer Fernbridge Tractor & Equipment

Aug 27, 2014

can't say my employee took vehicle in for service

Allen Heady

Aug 26, 2014

Great tech. Did an excellent job.

Kym Hansen

Aug 26, 2014

The staff was willing to work with me so I could get the car I needed.

Mike Sullivan

Aug 26, 2014

Scott was very helpful.

Ryan Griswold

Aug 26, 2014

Nice staff and great

Stormy Slay

Aug 26, 2014

The customer service rep at the Quick lane counter Barry was very helpful, friendly and knowledgeable. The mechanic Jason was a pleasure and friendly as well. Thank you

Victor Taylor

Aug 26, 2014

Service Rep Barry, was courteous, polite and efficient. I almost always feel that my business has been appreciated. I have been coming to Harper Ford/Kia to have the two Kia's I have purchased for 16 years.Please note email change

Kristine Onstine

Aug 23, 2014

This is the third vehicle we've purchased form Kurt Medeiros. He's our go-to guy; knowledgeable, helpful, and extremely patient.I'm sorry I've forgotten the name of the paperwork guy, but he was very efficient and answered all our questions.

Brenda Stokes

Aug 22, 2014

The service staff at Harper's is always awesome! They are friendly and helpful. Also, Keith is a great service manager, I have known him for many years, very honest and knowledgeable.

Michael and Elizabeth Zwiker

Aug 22, 2014

Ford Escape 2014. Lawrence Smith was our salesman. Lawrence listened to our concerns and needs as we expressed them found the perfect vehicle for us. He then made sure we learned about the vehicle's features and accessories, many of which were new to us. He also kept us informed as to the status of our finance and when it came time for 'delivery' of the vehicle, he presented it freshly washed with a full tank of gas. Lawrence is professional and a credit to Harper Ford and the Ford Company overall.Mike and Beth Zwiker

Paul Wheeler

Aug 22, 2014

Had oil changed and transmission serviced

Carissa Willson

Aug 21, 2014

The service was helpful but took a lot longer than anticipated.

Janell Anglin

Aug 21, 2014

I received an oil change on my 2013 Kia Sportage. The gentleman in the quick lane service dept was extremely helpful and courteous.

Lois Wild

Aug 20, 2014

It was very pleasant. The car problems were attended to. In the past, the car has been detailed inside(not a big job) and the car washed. I liked that!

Thomas Schultz

Aug 20, 2014

glad to have the problem solved.

Carlos Dominguez

Aug 19, 2014

Good service in quick lube

Jennifer Johnson

Aug 19, 2014

I have a Ford Fusion hybrid, excellent service, and staff is always kind and helpful.

Priscilla Waldvogel

Aug 19, 2014

We love our Expedition! Scott and the Green Team keep it running well and looking good. On this most recent trip I got scheduled, inadvertantly, at the Quick Lane. Scott let them know and even though the Green Team was booked, they worked me in...and in a timely fashion. The Harper's team is always fantastic and I am happy to make the drive for your excellent service.Thanks for hiring such great employees!