Used Cars for Sale at Harry Brown's GM & Chrysler in Faribault, MN

Trudy Severson

Jul 9, 2016

We had an excellent car buying experience. Harry Browns was very helpful, accommodating, and knowledgeable.

Wendy

Jul 9, 2016

Scott was very helpful and timely. He was also patience and not pushy as we were deciding between two different suv's where one was from a different company. He stayed late two different days so we could come look and then purchase. Overall, very pleased with Scott and the team at Harry Browns

Fred livermore

Jun 27, 2016

Very good dealership. Great experience and friendly atmosphere.

Sue S

Jun 26, 2016

Ben was very knowledgeable. He helped a lot. Thank you

Liz

Apr 12, 2016

My first car buying experience as a married woman of almost 30 years. Found the vehicle online and drove from Rochester to Faribault. Was greeted by this very nice young man Brandon Vance. He has excellent customer service skills and was very smart about the car. We test drove a Journey that I loved. We didn't buy that day, but returned a week or so later and bought the vehicle. I was however not very satisfied with the whole buying experience, the paper work, getting sucked into buying extra things etc. I think I was taken advantage of then.

Mark & Peggy

Apr 8, 2016

Kevin and Brandon were very fun to work with. They made the buying experience very pleasurable. I will recommend Harry Browns to all my friends and family.

KH

Apr 5, 2016

good dealership. good people. good everything. very good. good people.

gary from Owatonna

Apr 3, 2016

you guys are great. was a pleasure working with you. I will tell my friends if they need a car, go to Harry Brown in Faribault

Dan and Sandy Cermak

Apr 1, 2016

Staff friendly and helpful. Was a no pressure, feel good experience in buying a vehicle.

Silvheradio

Mar 31, 2016

Found the vehicle I was looking for. Everything was made simple and a fair offer on the trade in.

Mike Barker

Mar 27, 2016

This is our third new vehicle from Harry Browns and everything always goes smoothly. If we need another new one in the future we will definitely come back. thanks

Alyce V GM fan

Mar 25, 2016

great buying experience.very knowlegeable and helpful staff. no pressure buying

Suzanne

Mar 25, 2016

Found the car I wanted in the lot on the weekend. Called Ben on Monday, and set up meeting. He had car ready for me to drive and explained all the features. He was very organized and professional. The buying process went so smoothly.

Encorelover

Mar 24, 2016

Bob was awesome!! I found a car at another dealer, but really wanted to buy from Harry Brown's because of the great experience a friend of mine had had in the past with buying multiple cars from them. Not only did Bob get the car and bring it down to Fairbault, but he matched the price from the other dealer, gave me a better deal on my trade than I was expecting, and handed me the keys the minute I walked in the door. It was a great customer service experience and I would highly recommend Harry Brown's to anyone and everyone!

Nancy Crawford

Mar 24, 2016

Harry Brown's made our car buying experience pleasant, quick and easy. We really enjoyed our salesman, Brandon. We will definitely recommend you in the future and would love to buy a car here again.

Lady Di

Mar 23, 2016

My husband and I came to see what was available. Only thinking about buying a newer used car. We met Dave Wilson the sales rep outside. His knowledge of the vehicle that we were interested in was fantastic. We bought the car three days later, it had a minor issue with the mirror and they fixed it with no hassle. We weren't pressured just impressed. We've bought several vehicles at Harry Browns over the last 20 years and we will return for our next one as well. Thank you!

Corey Warmington

Mar 21, 2016

I had searched surrounding dealers and saw that Harry Browns was the cheapest. I then met with Scott P and Jon S and they were able to shoot me the best deal right after my test drive. There was no time wasted. I went home and called back a few hours later stating that I would buy the GMC Sierra 1500 SLT. They were also able to have the best interest rates. I had a few things added to the truck, tannou cover, bed rug and 3m film on the hood. They gave me great prices on these items. This is the third new vehicle I have bought from Harry Browns and I couldn't be happier.

College kid dad

Mar 20, 2016

Friendly informative no pressure sales. Courteous salesmen. No haggle pricing. Clean cars. Clean showroom. Nice selection in our price range. Easy location. Fast financial paperwork. Free popcorn. Nice lounge area. Cute promotional take home gifts. Found extra keys for our vehicle, which is always helpful!! I would shop for my next car here and recommend it to all my friends!

Rose

Mar 19, 2016

I was very glad to find a van back in my home town. I know you guys and I have trust in you as I have bought many vehicles from you. It was truly another wonderful experience. Thanks Rose

Lisa F

Mar 17, 2016

Thanks Helena for all of your help! Great customer sevice!

Momoftwo

Mar 17, 2016

Will definitely recommend to all family and friends!

DWC

Mar 14, 2016

I an so disappointed in my last purchase from Harry Browns.This is a 2011 Chevy Pickup.Upon getting it home my body man happened to see my new purchase.He looked at it and commented how it is starting to rust.I was so suprised to learn that as the rust had some paint touched over the spots.This is the 3rd used pickup truck I have purchased there.The rust has gotten everyone I have purchased there.My point is who would ever think a 5 year vehicle would already have rust coming on. Douglas Clement

Chris

Mar 7, 2016

I had a great experience at this dealer. I found the used vehicle I was looking for online. I had a couple questions about the vehicle and Dave responded to my email within a couple of hours. I live over 2 hours away from the dealership. They offered to bring the vehicle to me for a test drive!! I have never had a dealership offer this before. I ultimately ended up going to the dealership for the test drive. Once I was there I had great service the whole time I was there. The staff were very friendly and patient. I ended up having some time to kill before the vehicle was ready. Dave recommend a great place to eat and gave me a call when the vehicle was ready. I would definitely recommend this dealership to anyone that is looking for a vehicle. It is worth the drive!!

Mike H.

Mar 7, 2016

I Just bought a late model used mini-van from Harry Brown's. This dealership is user friendly. The whole process went smooth and they found the van I needed for my business. Tammy was excellent as a sales representative and was patient while I "shopped around". She knew the vehicle type I was interested in made it easy to close the transaction. I will recommend Harry Brown's and Tammy to family, friends and associates.

Kieu Tran

Mar 6, 2016

Thanks Bob Ford and all staff at Harry Brown's Dealer , we are happy to got a new car same day unbelievable , take us a month to went around Twin City not happy , we are try to going far away to Harry Brown dealer to Faribault to got Chrysler 300 we are love it come back to get 2nd car future

Larry Twedt

Mar 6, 2016

I was shopping around for a Chevy Equinox last weekend and via the internet I got hooked up with Mike Hruby. On Sunday I drove thru Harry Brown's lot and picked one out of the huge inventory that I wanted to start with. I asked for Mike on Monday, test drove, got shown how to use all options, got great price right away. Very professional and i'm glad to have made the purchase in my town.

Ron

Mar 4, 2016

This is the second vehicle I have bought from them and I drive 60 miles to do so. I live less than 2 miles from the dealership in town but it is worth the time and drive to go to Harry Browns. I am a 57 year old male so I have bought a few cars and trucks so when I say it's worth the drive you can count on it. Great sales team and the service dept can't be beat. Everyone goes out of their way to make sure you happy. When you go there your made to feel like family.

Gary W

Feb 28, 2016

This is the third new car we have purchased from the Harry Brown's dealership, each time it has been enjoyable, hassle free, and no pressure involved in the process. The Harry Brown team is very professional, helpful, and very friendly. Thanks to our sales rep Scott Proechel everything went smoothly, as he is very good and easy to work with. Scott did not rush us, giving us all the time we needed. Our thanks again to the whole Harry Brown team.

Shopper

Feb 27, 2016

Very Knowlegable and Friendly Staff. No high pressure sales for vehicle, or other add on contracts

Russell

Feb 26, 2016

very helpful staff. would have friends and family buy a car from harry brown. Randy beltran was a lot of help and he let us have our space to decide if we wanted to buy or not. no pressure from staff.

Jennifer

Feb 23, 2016

Bob was very helpful, personable and answered any questions very quickly through out the process. Everything went so smoothly, Kiki in finance was wonderful and made it a very easy sign out. We will definitely be back for our next vehicle!

new faribault resident

Feb 18, 2016

staff was very friendly and accommodating. No pressure. quick response to my needs Beats the heck out of the big dealers in the twin cities.

JRP Gopher

Nov 5, 2015

This was our 5th purchase (4th new car) from Harry Brown's dealership. Each time the process has been hassle free. Each sales rep has been extremely knowledgeable of the inventory and the vehicle chosen. I have always received a fair trade in value and a fair new vehicle price. Highly recommend this dealership.

R Berge

Nov 5, 2015

Dick Jenson provided exceptional guidance and information as we considered trading in our car and leasing a new 2016 GMC Acadia. Will definitely return in the future.

daughter of a new buick owner

Nov 4, 2015

My mother recently purchased a vehicle from Harry Brown's and was very pleased with the whole process from the first conversation with sales associate, Mike Hruby, to waving goodbye. Mike was very personable, kind and patient with my 83 year mother. If looking for a vehicle, I would definitely recommend Harry Brown's and ask for Mike Hruby.

Karin & Duane Blow

Nov 4, 2015

We have bought a car and truck from Harry Brown's and our salesman Randy is very good and easy to work with, and no pressure, he finds us what we want and goes above and beyond for us. We have had great service when taking our cars in for service and all the people who work to get you into the vehicle you want are great and nice to work with. we feel like valued customers to them and look forward to keep going back to them for our needs.

Cindy Bisping

Nov 2, 2015

Carson Hruby was an excellent sales person. He is professional and great to work with for used or new vehicles.

Couple from S.Dak.

Nov 2, 2015

Was well satisfied with our experience. The whole staff was helpful and knowledgeable throughout the whole buying experince. The owner of the dealership even stopped in and thanked us for the business. Our salesperson Dave V did a great job of answering questions and helping us through the process. The whole staff definitly operates as a satisfaction driven team. Thank You

Fr. Erik Lundgren

Oct 29, 2015

It's been two weeks since I drove off the lot at Harry Brown's and I'm ready to declare victory. I LOVE this car. Dave Wilson made sure I felt like royalty and he went the extra mile to run me through several great options that fit my budget WITHOUT overwhelming me so I had to think too hard and put more time into this than I can afford. Seriously, I feel spoiled. I got a virtually new car at a used car price. Harry Brown himself came and shook my hand every time I was at his dealership to see how I was doing. I will now do better in my job, have less anxiety overall, and have more time to devote to the people that mean the most to me because Dave Wilson and Harry Brown's made sure my needs were their needs. God bless you friends!

Kim

Oct 24, 2015

We bought a 2009 Infinity G37x from sales associate Randy. I did not feel any pressure what so ever. My husband had a tee time that he needed to get to, and they were able to rush us through the process and get us on our way. We will definitely be back when it comes time to purchase another vehicle

Steve and Linda

Oct 23, 2015

Mike Hruby met us at the door with a friendly, no pressure attitude. We're very happy with our purchase!

Tom Schoenbauer

Oct 20, 2015

Although Harry Browns didn't have the specific van I was looking for I was able to sit down with Mike Hruby and go over what we were looking for. Mike was able to get our minivan for us.

Bob Zabel

Oct 19, 2015

Top notch dealership. The people I worked with were awesome especially my sales person Bob Ford. Best car buying experience I ever had. and I hate buying cars. Was worth the 70 mile trip we made to Faribault. I will be back if I decide to buy again.

Elko

Oct 11, 2015

The only thing that bothered me about the business was that when we went into sign papers, we had an appointment. They still made us wait almost 2 hours to sign because they had other people that had come in that day to buy cars. This is not the best way to treat customers.

Kristine Wegner

Jul 17, 2015

I would go back in a heartbeat to visit this dealer again. We have bought a lot of cars and trucks over our lifetime and this is the best experience we have had. Thank you.

Ken Stassen

Jul 15, 2015

Couldn't ask for a better sales experience! Why would you go anywhere else when you have the best locally. My sales contact Dick Jenson is always so friendly and accommodating along with Greg Brown, Steve Brown and Harry himself. Thanks for the opportunity to buy my new Jeep Grand Cherokee!

Bryan

Jul 10, 2015

Went into Harry Browns knowing what i wanted and because of the excellent work from Jon Speckhals and Dave Wilson, they were able to get me exactly what i wanted. My family has been doing business with Harry Browns for many, many years and there is a reason for that. Nothing but the best!

Ron, the proud new HEMI owner

Jul 3, 2015

Harry Browns sales team was very patient and helpful to me with my new car purchase. They were willing to get me answers to all my questions and they know the product they are selling.

Mary Loftus

Jul 2, 2015

This is the third time buying a vehicle with Scott Proechel as our Sales Rep, He is the best! Always follows up with any questions, very professional and a Sales Rep you can trust! How many times can you say that? Scott will definitely be the one I will go to anytime I need to buy a vehicle. Thanks Scott for the excellent service!

Jeanne

Jun 29, 2015

Excellent experience. We just purchased two new vehicles and the experience could not have been better. Be sure to ask for Bob Ford or Chad Snyder.

Ruben

Jun 29, 2015

If you are looking to buy a car or just to fix yours, you can't go wrong with this place. Amazing family own dealership and great experience. We purchased two vehicles from this dealer and we could not be happier.

Bob and Beth

Jun 28, 2015

My Wife and I have been shopping for a car for our daughter and our search ended when we found Harry Brown on the internet. From the on-line chat capability to the great customer service from Dave Wilson, We found the perfect car. Dave, listened to us and what we were looking for and was very personable. The buying process was easy, no pressure and fast. We truly appreciate the friendly and helpful atmosphere. We will be back for our next car purchase.

Larry & Pam Schultz

Jun 28, 2015

One of the best experiences we have ever had with buying a vehicle. Sales people are knowledgeable and very friendly. We didn't feel rushed or pressured. Will definitely go back and will most absolutely recommend this dealership to friends.

Julie B.

Jun 27, 2015

The people at Harry Brown's were so helpful and friendly. The buying process can be very challenging but Dave Wilson and Steve Brown made it very easy for me. I wasnt sure what I wanted but Dave helped me narrow my choices down and I bought a new Traverse! Thank you guys for everything!

Julie Bruessel

Jun 23, 2015

I went today and purchased a Chevy Traverse! I could not be happier! Dave Wilson and Steve Brown made my husband and I feel right at home and could not have made the purchase any easier. They are so friendly and Dave Wilson helped me make up my mind by answering all our questions about different vehicles which made the search easier! Thank you guys!

Colton Hedin

Jun 21, 2015

Our car buying experience at Harry Brown's Family Automotive was great. I was in the market to buy a slightly used GMC Terrain and found all that I was looking for at Harry Brown's Family Automotive. Everyone there we talked to was very friendly and very helpful. Our salesman, Carson Hruby was great to work with, friendly and answered all of our questions. We definitely would recommend Harry Brown's to anyone looking for a new or used vehicle! We are completely satisfied and would recommend!!

Jeff Salmonsen

Jun 19, 2015

My wife and I purchased a 2015 Checy Malibu and we were very pleased with our buying experience. Dave Wilson and Jon Speckhals gave us a good advice on top of a good price. You should consider Harry Browns for your next vehicle purchase.

Lisa

May 12, 2015

Great service. Excellent staff to work with. Highly recommend checking out what they have to offer. I love my new vehicle! We will definitely refer family and friends.

DML

May 11, 2015

The customer service at Harry Browns was really exceptional. Chad and Bob worked with us to find the perfect vehicle for our families needs. Harry himself sat and visited with us as well. It was very nice to meet him. We are fortunate to have a business like Harry Browns in Faribault. We will definitely be purchasing our next vehicle from them in the future as well.

Fussy Car Lover

May 9, 2015

Everyone at Harry Brown's Automotive was very courteous, knowledgeable, and helpful. Mike Hruby spent many hours searching for the exact exterior and interior color combination that we wanted, then he coordinated the bargaining to get the car from a almost reluctant dealer. He is one of the most dedicated salesman I've ever met.

John and Phyllis Battles

May 9, 2015

Dave V. helped us find exactly what we wanted at a fair price.

Sandy & Tim

May 5, 2015

Personal and helpful service from Mike, the sales associate making the entire purchasing process of buying a used car a pleasure!

Scott and Lynn Jensen

May 4, 2015

My husband and I were looking for various truck options. Sean McCaslin was pivotal in helping us with this process. My husband has always been a Chevy guy, and the staff at Harry Brown's went out of their way to meet our truck buying needs. We are now, proud Ford truck owners. Sean even came in on his day off to help finalize our deal. We loved that everyone was so helpful and not pushy. Financing was easy and KeKe was very helpful, too.Thanks for a great experience. We will recommend Harry Brown's to family and friends because of the superb service and friendly people. We were both impressed that the owner, Harry Brown, even came to congratulate us on our Ford truck purchase.

Joshua

May 3, 2015

Gabe was great to work with and the whole staff was fun, friendly and willing to work with me. They gave me a fair deal for my old trade in and a great deal on the used truck I bought. I would definitely recommend giving these guys a shot if you are shopping.

kefro

May 3, 2015

Everything went fantastic from start to finish! Wonderful group of people that work there.

Rick

May 1, 2015

My wife and I were very pleased with our experience. We purchased a used late model truck from a WONDERFUL salesman named Gabe, he was such a relief from the high pressue sales people that I have encountered in the past. Yes, the dealership is in business to make money and upsell you on warranties and such, but that also wasn't over the top pressure either, the icing on the cake is that the founding president came over and introduced himself asks our names and where we were from and shook our hands, what a pleasant man. To some it up my wife and I truly feel part of something special and will refer Harry Browns Automotive when ever the occasion presents itself! Well done salesman Gabe, oh yeah your father was great too! :)

Terry

Apr 30, 2015

Randy made sure there was no pressure and was not pushy! Any car I wanted to look at he was willing to help and answered any questions I had! He made buying a car fun again instead of a chore. I recommend him to anyone. I will be going back for my next vehicle. I even got to meet Harry Brown himself who shook my hand congratulating me with my new car and for choosing his dealership!

Tim L

Apr 29, 2015

Found a nice car clean used car at a fair price. Buying process was easy. Enjoyed meeting with salesman Dave Wilson.

Shawn Paulson

Apr 28, 2015

We have bought two cars from Harry Brown's in the past 1 1/2 years and many more in years past. Our salesman, Sean McCaslin was very helpful and friendly and easy to work with. I would recommend Harry Brown's to all my friends.

Anonymous

Apr 25, 2015

I was very doubtful of any dealership being able to help me with my current credit rating. Harry Browns searched and searched and got a bank to assist me! They kept in touch with me through email and phone to make sure I was getting updates as how the process was going so I didn't have to wait at the dealership all day. They called and said they have a vehicle and I bought it! It was what I wanted, a great price, and absolutely wonderful service from our salesman and other Harry Browns staff!

Shawn Vosejpka

Apr 23, 2015

Dave the salesman and Jon the sales manager did an excellent job of meeting my budgeted needs while getting me into an incredible car.

Kathy Schnepf

Apr 22, 2015

Harry Brown's Family Automotive makes your car shopping and purchase a breeze. My salesman Mark Miller made me feel very comfortable during the purchasing process. I recommend Mark as well as the other staff that I worked with for a stress free purchase. Love my new 2015 Chrysler 300.....

not too happy

Apr 22, 2015

I was really Happy about my purchase til now. I brought my vehicle, two weeks of owning it, the battery completely died. We were able to charge it and it was working fine. I was told by the salesman that the battery was covered But since it was working fine, why cost the dealership more money. Now is been Exactly 2 months of owning the vehicle and battery died once again and was said to be No good. Called the dealership for them to tell me they cannot do anything about it since it has left the dealership. Well you would think buying a new relieble car means you can at lease not to have to But more money into it as doing as this since they just replace the battery themselves 3 months ago.

G Bauer

Apr 20, 2015

Harry Browns Family Automotive is a Very good place for car shopping ! Dave Volkart was very helpfull with my resent used VOLT purchase. He stayed late and worked out a great deal for me. Dale Covington and all the staff were also great. I definitely recomend them.

DP

Apr 9, 2015

Even though I was from out of state, Mike made by buying experience quite simple & easy.

JessLynn

Mar 21, 2015

I recently got a new vehicle while trading in my previous one. The sales associate, Dave Wilson, was great in every aspect of my buying experience. He was very welcoming, and made the process comfortable. His priority was finding a vehicle & price that was best for ME. I will definitely be returning & would recommend Harry Browns to others looking for a vehicle.

George Gruchow

Mar 17, 2015

Was greeted as soon as I stepped foot on the lot! Told them what I was looking for and within the next two hours I walked off the lot with an amazing semi used car!

chrisH.

Mar 17, 2015

Awesome ?? experience for first time buying a vehicle ?? at a very decent price.The reps I delt with were Bob Ford &Dale CovingtonI bought a 2014 Chrysler town and country touring

w.nowa

Mar 16, 2015

Sales staff were not pushy, nice facility, with friendly service!

tammy wyttenbach

Mar 12, 2015

another fantastic experience at harry browns, including dealing with Dave Wilson! He answered all our questions,and did more than we asked or thought possible. 3rd car in a row we have purchased from harry browns, and we will continue to go back to them!

Lisa N

Mar 10, 2015

Harry Browns and Scott Proechel were very easy to work with. They weren't pushy and allowed us the time we needed to make a decision. When we picked up the vehicle they pointed out a few things we missed when we test drove it and took care of them before we left. It was much appreciated.

Barker

Mar 9, 2015

Everything went very smooth and quick in the buying department. Then I had them put on mud flaps and floor mats and they had it done before I left. Great job to everyone who helped!

Adam

Mar 5, 2015

Grate easy experience to trade my 1500 pickup to a 2500 pickup Mike Hruby was very good guy to work with, That is way he is "Your Car Guy" Adam

Wendy

Mar 5, 2015

We recently purchased a New truck from Harry Brown's. What an amazing staff, facility, inventory, service department and great price! I have heard good things about them but never dealt there before. We trade every year and I can honestly say, we WILL BE DO BUSINESS WITH HARRY BROWNS AGAIN!!!!

Abby Stanek

Mar 4, 2015

They had the car I was looking for and Mike made it a very fun and easy buying process.

John Arndt

Mar 2, 2015

I just took delivery of my 2015 GMC Canyon this weekend. The staff at Harry Brown's is great! This isn't my first purchase from Harry Brown's and it won't be my last. Give them a try, I think you'll be pleased.

Bradley Schultz "lovin My New Truck"

Mar 1, 2015

I purchased a 2013 GMC Sierra from Harry Browns. It had some front end damage. Nothing serious but it still needed to be fixed. After talking with the Mark Miller and about it they decided to fix it. That was a step beyond what they had to do as i got a great deal on the truck. I will purchase from them again when my wifes car needs to be replaced. Great service and very friendly people there.

Rob B

Mar 1, 2015

My wife and I had a very good experience when purchasing a new vehicle from Harry Brown's. We worked with Mike Hruby, who did a terrific job of walking us through the process. he was very considerate of our budget and what we were looking for in a vehicle. He took the time to listen and understand our concerns. After the sale, he stayed after the dealership had closed for the night and gave us a great tutorial on all the features the car has. We were very impressed and will buy our next car from Harry Brown's and Mike Hruby.

S. Halverson

Mar 1, 2015

Bought a used 2012 Jeep Patriot sight unseen from Saleswoman Brooke Camerer. It was exactly as described and is a great vehicle. Highly recommend Brooke and this dealership!

Mike and Barb Dyste

Feb 26, 2015

I recently purchase a Cadillac Escalade from Harry Brown's Family Automotive. I could not be more pleased with the service from the staff and the quality of vehicle for the price. I highly recommend Harry Brown's Family Automotive to prospective buyers, new or used. Scott Cassidy and Sean McCaslin, our sales associates, were very responsive to our inquiries about the vehicle. When we stopped out to drive the vehicle, Scott and Sean were knowledgeable and exceptionally helpful describing the various option on the vehicle. After the purchase, Scott when through all the features before we left and encouraged us to contact him with any questions. Dealing with Dale in the Business Office was very professional, fast and efficient. Finally, the price of the vehicle was the very best we found in the five state area. The vehicle was immaculate. We are very happy with the selection of vehicles, price and service we received at Harry Brown's Family Automotive.

Robert & Randa Banks

Feb 25, 2015

We have purchased several vehicles of the years and have never been treated so well by Harry Brown's. EVERYONE and I mean EVERYONE there was top notch, friendly and professional. This was the best experience we have ever had purchasing a vehicle. This is what buying a car should be all about. Mark Miller was our sales man and we recommend him highly. He was very friendly, knowledgeable and professional. Thanks Harry Brown Auto for the great experience. We will be back! Robert & Randa Banks

Connie Johnson

Feb 19, 2015

Greg was very helpful in helping us find the car we wanted, Brooke took the time to explain everything to my daughter and made her feel very special since it was her car we were buying and she was turning sixteen soon and was very excited, great experience for her.

Wade Snyder

Feb 9, 2015

I have a really busy schedule so it made it hard to go and check out a lot of vehicles. They went above and beyond to help me find what I was looking for.

Raymundo Sandoval and Nicolasa Cruz

Jan 30, 2015

IT WAS JUST RIGHT FOR THE FAMLY AND WE ENJOY IT AND THE KIDS LOVE THE T.V PERFECT CAR FOR US/FAMILY OF 8 PEPOLE.!!!!!!

Robbie D'Amato

Jan 18, 2015

I bought a used car from Harry Browns and was very happy with the vehicle, sales associate and the purchasing process. I'll definitely be returning there next time I'm in the market for a vehicle new or used.

Cathy

Jan 14, 2015

Sales lady at Harry Brown's was informed, smart, helpful, patient and very knowledgable. She answered every question I had and if she didn't know the answer, got back to me immediately. It was a delight to deal with her and was happy to give her the business!

Scott from N. Iowa

Jan 11, 2015

Really appreciated Mike Hruby's help. They worked an excellent deal for us. They were very friendly and quite professional.

Jodi Bonnerup

Jan 10, 2015

We purchased a 2004 Corvette from them on January 10th 2015. The sales department people where all very friendly towards us. Dave V. is the sale person we dealt with and he went out of his way to help make the purchase of this car a great experience. The only down fall is now we have to wait for spring to drive it. We didn't know they where such a big corvette dealership we will be going back to them when we are ready to trade again.

igottanewbuick

Jan 7, 2015

They made the buying process simple, and hassle free.

KenzieM

Jan 6, 2015

This was my first time buying a car and I am very glad I went through this dealership. Everyone was so helpful and friendly. Scott Proechel was my sales contact and he was able to answer all of my questions and made sure I was absolutely comfortable before making the final decision to buy my new jeep. I would definitely recommend this dealership to anyone interested in buying a new or used vehicle.

Nate Conner

Jan 4, 2015

I personally love to haggle with dealers. The sales crew at Harry Brown's almost took the fun out of it for me as we were almost immediately able to reach an agreement on my 2014 Grand Cherokee. I will be looking for a vehicle for my wife in the near future and will definitely see what Harry Brown's has to offer. You can feel confident you are getting a fair deal here. As always, do your research ahead of time and know what you want when you arrive. Thank you to Scott and Greg.

Scott Anderson

Jan 4, 2015

May be the most professional place to purchase a vehicle in the car industry. Thank you so much for making the leasing experience a painless and pleasurable one. The sales and leasing team are experts at what they do and make sure you, the customer, feel comfortable and confident in the final decision. Thank you Harry Brown for assembling this fantastic team. Scott Anderson

Thomas & Sandra Kvistad

Jan 3, 2015

Dave Volkart was our Sales Contact....He did a wonderful job at explaining all the details on our New 2015 Chevy Truck. He was prompt at returning our phone calls, (a very commendable attribute in sales), and if he was unsure of the answer to one of our questions he would quickly find out and get back to us straightaway. We finalized the sale with Dave on New Years Eve and never once did we feel rushed, even an 1 1/2 hours after closing time. The entire staff we had the opportunity to meet (Dave...Jon...Luke...Dale and Harry himself) were all very warm in manner, clean cut and in their own right of genuine service to us. The purchase of a new truck before the year ended was not only a very important financial decision for our family but it needed to fit our lifestyle and offer all the details we've been looking for. We found Great Satisfaction and would Most Defiantly recommend Dave & Harry Brown's Dealership to all of our Friends & Family! Respectfully, Thomas & Sandra Kvistad Dassel, MN

Jason

Dec 31, 2014

I pulled into the dealership and was met by Sean McCaslin. After touring the lot, they didn't have exactly what I wanted on hand and Sean told me he would find my vehicle. A short time later I received a call from Sean stating he had found it! Customer service was spectacular!

Toni G

Dec 29, 2014

I had a great experience at this dealership and will definitely go back for my next purchase. Dave Volkart did a great job helping me find the perfect car! Everyone there was extremely professional and knowledgeable. I will definitely recommend friends and family to this dealership!

Mike E

Dec 28, 2014

Traveled from Twin Cities to buy used Mercury Grand Marquis LS; older vehicle but in outstanding shape! Harry Brown's Dealership made the experience of used vehicle purchasing less stressful by including a limited time warranty. Sales person Brooke was helpful and Manager Kevin gave a fair deal without the drama of high pressure closing techniques. Harry Brown came into Finance Manager's office and thanked me for purchasing the vehicle. This is a multi make large dealership but has the feel of a smaller customer focused business.

Faith&Derek

Dec 25, 2014

I recently purchased a 2014 GMC Terrain from Harry Brown's. Our salesman Dave, was friendly and knowledgeable about their inventory and the features of the vehicles my fiance and I test drove. Their wide selection of vehicles is similar to what could be expected of a big city dealership but the atmosphere and customer service had a much more comfortable small town feel. Harry Brown himself actually came and spoke with us while we were waiting for paperwork to be finished! Overall, very satisfied with the entire experience!

Rudy Radke

Dec 25, 2014

There is a lot of friendly people to deal with. Weather your looking for new or used I would go here again.

JenniferB

Dec 23, 2014

I would like to thank the Harry Brown team for helping me make the process of purchasing a new car as smooth as possible. They located a great car with the best rebate based on my qualifications.

Tony

Dec 22, 2014

Bob Ford and Brooke were great to deal with. I have bought many vehicles from Bob and Harry Browns. Financing is always quick and easy. I am pleased with the whole experience.

Johnny Pollnow

Dec 15, 2014

Great experience buying a car a couple weeks ago! It was 100% worth the extra couple minutes from Minneapolis! Helena went above and beyond, they even stayed open an hour late to make it happen that night! (Sorry about that again). I have recommended this place to all my friends and family thinking about getting a new car. The online reviews speak for themselves! Absolutely love my Buick. Thank you again Helena!

Megan

Dec 11, 2014

I wanted to shop for a vehicle for my husband as a birthday present. I wanted to surprise him so I went to Harry Browns to do a little window shopping. The salesman was rude and made condescending remarks about women drivers. I will never go back to Harry Browns again. Nor will I be recommending them to anybody I know.

Patrick O'S

Dec 7, 2014

A family dealership worth the few extra minute drive from the twin cities. I have bought a lot of cars over the years and now I wish I would have got them all from Harry Browns!!!

Brian

Nov 27, 2014

Mike Hruby was great. I found a car online I wanted and talked with Mike. I told him I needed to get in and out fast since I was coming straight from work and I didn't want to spend my entire evening there. He was more then willing to accommodate me. I could tell he was willing to spend time with me had I wanted, or get me in an out quick like I needed. The best part was, I showed up on a cold snowy day and Mike had the car inside and cleaned up ready to view. Every other dealer I went to prior had me out in the snow and most cars were dirty from rain and snow. Not Mike, He made sure it was looking nice and clean and that means a lot for me. Great dealership, call Mike or anyone at Harry Browns. I will definitely be back and will refer everyone I know to check them out.

Matthew jenkins

Nov 27, 2014

The experience with the sales guy was great. He is someone that was down to earth and understood that we were there looking at options on our first trip. No pressure to buy immediately and that is honestly what made us look no further. We returned a few days later and bought our truck.

Scott Anderson

Nov 25, 2014

This was one of the best buying experiences I have ever had in buying a new car. Dave Wilson, Jon Speckhals and Harry Brown helped Mary and I with everything we needed to purchase our new Chevrolet Equinox. I would recommend if you are looking for a new or used car to make sure and stop in to see this great sales team. They are simply the BEST! Scott Anderson

austin guy

Nov 23, 2014

I bought a used car from this dealer. There was a pricing issue that came up after the sale. It was handled with integrity and I was fully satisfied. I live about 75 miles from the dealership and they delivered my car which was a big help - without me asking. I would recommend this dealer to my family. Met Harry too! Nice guy.

Mom

Nov 23, 2014

My son had a deer accident that totaled his car. He needed a good vehicle quickly and went to Harry Brown's. Sales person was great , friendly and we bought the vehicle immediately. No fuss on paperwork - did most of the footwork on line or over the phone. The vehicle is exactly what he wanted and no surprises in the end.

Jeremy p

Nov 22, 2014

Great place to shop, it was quick and mike who helped me took time out of his schedule and stayed to get the vehicle ready for me.

Tbrod

Nov 20, 2014

I found the car on line that I wanted , Scott Cassidy responded right away about the vehicle I was looking at. He contacted me by phone and email until we could get everything figured out with my trade and the car I was looking to buy. Even when he was out Mr Wolf let me know when Scott was going to be in and when I may want to come in and do the paper work in a timely fashion. Dale lined up with the financing, and he got me through the paperwork process efficiently and fast. Harry Brown, the owner, stopped in to introduce himself and thank me for my purchase. This is the first time in all my car buying years that the owner ever stopped in and thanked me. I would recommend this dealership to everyone and have been. The dealership has a great place with beverages, cookies, play area for kid, and TV. People even check on you while you wait for the paper to be done. Thanks again Scott!

Sung W. Hu

Oct 31, 2014

Bought a used Ford SUV at an unbeatable price. The car was very well maintained, many critical components inspected or replaced, and above all, the selling price was several hundred dollars below the suggested retail price on KBB. Power driver seat broke about 30 minutes after purchase, but they fixed it without charge under their 3000 miles guaranty. Further, they loaned us a brand new Enclave during the repair period. Overall, impressive customer services! Two thumbs up!

Tonya T

Oct 31, 2014

Scott Cassidy was our salesman and he treated us like he cares about your needs and quality of the vehicle you can afford. He contacted me almost daily until we could get everything lined up with our finances and personal needs. Upon signing we met with Dale Covington, the finance salesperson, and he got us through the paperwork process efficiently and fast. We even got to meet Harry Brown, the owner, he was a sincere and warm man. I would recommend this dealership to anyone and it has an amazing family feel, where you feel at home and not just another dealership.

Jim R

Oct 26, 2014

Arrived at the dealer looking for a used car but unsure what I wanted to buy. Drove 4 different vehicles before selecting what I wanted to purchase. Did some research on the value of the vehicle I wanted to purchase made my offer and the deal was done. Dealer finance me at a market interest rate in 15 minutes, something that WellsFargo couldn't do.

Allison/Ryan

Oct 25, 2014

We reached out to the dealer to see if a car was STL on their lot. We received a phone call from Dave in sales the next morning. From that first phone call he made the experience about us and what we needed/wanted. After test driving we went in to look over the information on the car and Dave prefaced every statement with, "if you decide to purchase.' That takes all of the pressure off. It was a great experience! Harry Brown even came in and thanked us for our purchase!

Jim and Donna

Oct 24, 2014

Sean knew the product inside and out. Helped teach us all about the extra bells and whistles that our last car did not have. Friendly and kind when we asked questions.

CJ

Oct 23, 2014

I found the car online and contacted the salesman. He was very prompt to respond and answered all my questions and shared information on car history and all. Overall I was very pleased with information and the final price I paid. I would recommend the dealership and feel they provide a good price on inventory.

Sue

Oct 22, 2014

This is my second vehicle from Harry Browns. Salesman- Carson was helpful in finding me exactly what I wanted and needed. Everyone at the dealership was very friendly and personably. I was overall very pleased with my purchase experience, as it was fast, easy, and comfortable for me. Thanks Harry Browns!

Deaton

Oct 19, 2014

I had a great experience at Harry Browns. My sales person, Scott Cassidy, was very helpful and answered all my questions with patience. He let me test drive all the vehicles I was interested in and gave me good information.

Lenzie L Hennagir retiree

Oct 16, 2014

Bought a 2012 Equinox found on web-site. Drove 250 miles but it was well worth the drive. Sales person Scott Cassidy was just great. He even took the time after the deal was done to connect my phone to the Bluetooth accessory. He was really helpful. All the people I dealt with were just great. A very good experience.

Chevy Lover for Life

Oct 15, 2014

Just purchased my second vehicle from Harry Browns & my second time around was even better than the first. Bob Ford was super helpful in finding me exactly what I wanted and needed. Everyone at the dealership was very friendly, personably, and hospitable. Their coffee is great (which is always a bonus while waiting for the financial end of the deal to take place)! I was overall very pleased with my purchase experience, as it was fast, easy, and comfortable for me. Thanks Harry Browns!

JessicaS

Oct 14, 2014

From start to finish the entire staff at Harry Brown's Family Automotive provided exceptional service. The sales and service teams were very friendly, helpful, accommodating, and patient. Everything I asked of them was delivered, and then some! The overall experience was stellar and I couldn't have asked for anything more.

robtghanson

Oct 12, 2014

I purchased a 2014 certified preowned Buick Enclave 4 months ago and had the first service performed on it last week. Both experiences were very good. The employees were friendly and professional and seemed truly concerned about good customer service. The dealership followed up with me after both experiences with thank you notes and surveys. There was no high pressure and nobody tried to sell me more than I wanted or needed. I would definitely recommend this dealership.

Marie C.

Oct 11, 2014

The staff at Harry Brown's are superior to other dealerships. We ended up at Harry Brown's after a friend referred us to them after a bad experience with another dealer. They were very welcoming and made sure we understood everything through the entire purchase of our car. We never felt that they were being pushy or inpatient with us. They even helped us to get a better deal on our financing! We will be returning to Harry Brown's at a later date to purchase another vehicle!

David Saxerud

Sep 19, 2014

Very nice sales person, Scott Proechel. Also meet the Owner, Harry Brown. Very cordial. Good price, very clean used Dodge truck that I bought.

Mike Huigens

Sep 15, 2014

Mike Hruby gave a pleasant and fast buying experiance. Very happy.

Don

Sep 14, 2014

Working with Dick Jenson and Dave Wolf made our experience a pleasure. We began our search for a new vehicle in Arizona where "high pressure" is the name of the game. We really wanted to purchase from a dealership close to home and they showed us they could compete with the "heavy hitters" of the southwest. We gave Dave a list of items wanted on the vehicle and he did the research. He then asked Dick to continue working with us. When we took delivery Dick carefully went over all of the new technology and assured us he would be available to help us learn at any time. This is a delearship that prides itself on satisfying the customer.

Happy Car Owner

Sep 14, 2014

We came from out of town to purchase a vehicle from Harry Brown's. It was a fast and easy experience. We highly recommend this dealership.

Jessica

Sep 12, 2014

We had to look for a replacement for an SUV that was totaled in an accident and had lots of experience with dealers that would not even call me back or just could not answer my questions on the phone and wouldn't reply with the answers I needed. That was definitely not the case with Harry Brown's. Not only did Scott at Harry Brown's Family Automotive call me back, but right away. I was able to get all of my questions answered quickly and accurately. I know that I wasn't buying an expensive car, but it is a very important replacement vehicle for us and Scott made us feel like we were just as important as someone buying a new car. I really feel like they go the extra mile here to ensure their pre-owned cars are working properly before even putting them on the lot with no glossing over any defects like I found at other dealerships. So happy with the customer service I received buying our new (to us) SUV here that I'm definitely going to recommend this dealership to all my friends and family that are in the market.

John Baldwin

Sep 11, 2014

Clean lot, clean showroom, clean cars! They go out of their way for good service.

Woodyj

Sep 10, 2014

Scott Cassidy, the salesman that worked with us went above and beyond to match our needs to a car. We were very impressed with the service we received. During the process of buying our new vehicle we went to a total of 8 dealerships and actually planned on buying a vehicle that Harry Brown's did not have the dealership for. We actually had a vehicle picked out but we did not get the response from the sales person we needed. We in turn went to Harry Brown's and received excellent sales information. Very satisfied with the response we received.

Sherry

Sep 8, 2014

Harry Brown's is the first place we go when we are buying a vehicle. Just made our third purchase. Carson Hruby is our go to person.

S & E Erdman

Sep 7, 2014

Our Car buying at Harry Brown's was great. We enjoyed the experience and will recommend your dealership and your sales person, Dave Volkart to friends and family. Dave did a great job to make sure our needs were satisfied. A job well done. Thank you.

Sam

Sep 5, 2014

I had a great experience here. My salesman, Bob Ford, was very helpful in setting up a test drive and answering all of my questions. It is a nice change of pace to walk into a larger dealership like this and deal with honest friendly people. Not every day does the owner introduce himself and shake your hand. Great place to buy a vehicle and I look forward to working with them again.

Alden & Shirley

Sep 4, 2014

This is the only dealership we shopped with. We knew what we wanted. We love doing business with a Family dealership.

S & E

Sep 4, 2014

Dave is a wonderful sales person to deal with. The overall experience was terrific. Never had someone work so hard at finding us the vehicle we were looking for. Once in the vehicle, everything was set and ready to go - awesome.

Satisfied Customer

Sep 3, 2014

Mike Hruby was helpful with my vehicle purchase. Listened to what I wanted in a used vehicle. Give me his opinion on what vehicle he thought would work for me and not the price. I would recommend Mike and Harry Brown's.

Kayla

Sep 2, 2014

I went into Harry Brown's a few weeks back to check out a car I found online, and within only a few days, was able to walk out the proud owner of a new 2004 Buick Century. They were able to give me honest, friendly help and advice on what car would suit my needs and budget. I worked with Helena Monson-Zeise, and I must say that after working with many salespeople over the past month, she is by far the friendliest, most helpful, and least "pushy". I didn't feel pressured by her at all in any aspect of my decisions. She had helpful advice and was able to help me through my decision. If you're stopping in for new OR used, I'd recommend trying to work with Helena, definitely. She made me feel so comfortable in an environment that definitely makes me nervous.

the slovac

Sep 2, 2014

They had the truck I wanted at a good price. Bob Ford the salesman was a pleasure to work with and knew his trucks. I would recommend this dealership for purchasing a vehicle.

Joego1

Aug 28, 2014

Great selection of vehicles, couldn't find the exact car in the metro but they had it! Great sale people, no pressure and very helpful answering all my questions.

JKHMN

Aug 24, 2014

This was by far the BEST car-buying experience a person could ask for. I was on the lot for less than a minute before I was offered help, was able to test drive immediately, and within 90 minutes all the papers were signed and I was on my way home with an amazing new vehicle. The service and people at this dealership are wonderful - no pressure, easy to talk to, and eager to do what they can to help you. I would recommend this dealership in a heartbeat, and will definitely be back in the future when I need another vehicle.

LindaB.

Aug 22, 2014

This is a wonderful place to buy from. I was at home with this group right-away. From just stopping in for a look to the final sale. My sale rep Scott was the best to work with. He made me feel very welcome and let me take the time I need to look around.

Sean

Aug 19, 2014

Fast and friendly quotes and willingness to work with the customers will keep me coming back!

Geneva

Aug 18, 2014

I have went to Harry Brown's for years. They have always been very helpful and have made the car trading/buying process less stressful. I guess less of a "business deal" and more of a personal experience. Their service department is excellent also. I have not complaints. I always suggest Harry Brown's when people are looking for a good dealership and are not quite sure where to go. Thanks for all the years of great service and I look forward to many more.

Satisfied Customer

Aug 18, 2014

Mike Hruby is a great person to work with. Highly recommend him and Harry Brown's. Got the exact car I wanted for a great price. Everyone there was very helpful.

BOB N JAN

Aug 16, 2014

WE PURCHASED A 2010 FOCUS WITH THE HELP OF SEAN AND SCOTT. WE WERE INPRESSED WITH THE SALES DEPARTMENT. AT THE PRESENT TIME WE ARE HAPPY WITH AUTO. ONLY ONE PROBLEM THAT WE HAVE IS ONLY ONE SET OF KEYS WITH TWO DRIVERS THIS IS A HASSEL ESPECIALLY IF MY LOVELY WIFE HAS LEFT THE HOUSE. WE WERE TREATED TO A TOUR OF THE SERVICE DEPARTMENT. EMPLOYEES ARE GREAT AND HELPFUL IN ANSWERING OUR QUESTIONS. WE HIGHLY RECOMMEND HARRY BROWNS.

KarenCL " Camper "

Aug 16, 2014

Randy was our sales person and explained everything very will. Left us go for a test drive. With in 4 hours we proudly own a new Malibu with only 27 miles on it. I would suggest going to Harry Brown Dealer ship to purchase a new car or used because everyone is very nice. Right before we left with the new Malibu we meet Harry Brown the owner. Was a very friendly person also.

Mark Holm

Aug 13, 2014

We have purchased numerous vehicles from Harry Browns. The staff is always friendly and helpful as well as being knowledgeable. Jon, Bob and Randy were excellent to work with-as usual. From start to finish a very professional experience....thank you.

Rage

Aug 13, 2014

Had a terrific experience in looking for and purchasing a used vehicle. Scott Proechel at Harry Brown's was helpful and knowledgeable about the vehicles we looked at and was attentive without being pushy. I ended up buying a great truck from them!

colton reed

Aug 4, 2014

I came in realizing my credit wasn't the greatest but Bob ford and everyone involved in the sale never stopped trying and got me into the perfect vehicle. Couldn't expect anymore from them thanks so much guys!

Craig's Amusments LLC

Aug 2, 2014

After contacting Harry Brown's via the internet, staff was very helpful and friendly. Being from out of state we were able to make a deal easily and comfortably with out any pressure. Thanks for your help.

rnordaas

Aug 2, 2014

Mike Hruby was awesome in helping make the right decision on my Dodge Avenger. He knew exactly what I was looking for in a car before I had to say it. When I am ready for another vehicle I will definitely be coming back to Harry Brown's.

WPinFaribault

Aug 2, 2014

Had a great experience on this adventure shopping and buying a new vehicle. Dave Wilson was great as usual.

Danielle Proehl

Jul 28, 2014

Everyone was very helpful and knowledgable. They asked what I wanted and did everything they could to deliver that exact product. Now I am the proud owner of a new Jeep.

Rollie & Flo

Jul 27, 2014

My wife & I have purchased 7 new vehicles from Harry Brown over the last 27 years with latest being a 2014 Acadia. The friendliness, helpfulness & professional attitude have remained the same over all this time. I would like to commend Harry Brown & all his employees for maintaining a quality customer oriented dealership for both sales & service. A special Thank You to Harry, Greg, Dave, Jon & Carson for making the buying experience a pleasant one & we really appreciated Carson explaining all the features of the vehicle.

Mary & Blase

Jul 26, 2014

This is Our 2nd purchase from Harry Browns. We came back because of the 1st Great buying experience We had the 1st time. We were greeted as soon as We started looking at the used car lot by a clean cut young man. The level of service We received from both Brent Stensrude and Kevin was great! Brent Stensrude really knows the Cars He sells, a Cadillac CTX and took the time to explain options and features and even set up the blue tooth to my cell phone. If he didnt have a answer on a option he went way out of his way to get the answers and got back to me in a timely manor. All the staff at the dealership are friendly. This is a place you fell good about going into there environment. Harry Brown himself came from out of no where and thanks Us for the purchase of the car. Then told Us some stories about the Old Day and Lonsdale where We live. We enjoyed them. We left felling honored that the full staff cared about Us and their Harry Browns dealership. Thank you Harry Brown and the family, YOU GUYS ROCK

Rita, Buick fan # 1

Jul 20, 2014

Very helpful and honest with helping us purchase a vehicle. I found car online, and then when we went to dealership, they were very helpful, accommodating. They were " Honest and fair with there pricing". They were also helpful in negotiating a trade in for us. I am very pleased and will recommend them to all I know looking for a vehicle. Even my husband said, " They are really nice here".

Mary new Traverse owner

Jul 18, 2014

First thing you need to know is that my husband dislikes, or rather disliked, going into any car lot and talking to a sales person. So we spent a lot of time on Sundays driving thru lots, looking at cars from the outside and reading stickers. A friend of ours recommended Harry Brown's dealership, so with that I persuaded a weekday visit. The first sales associate to talk with us was Randy. I could tell from the start that this would be a great experience for us. He was friendly and made us feel at ease with his down to earth attitude and knowledge. He helped us thru the steps of deciding which SUV would suit our needs. We drove a couple of Chevrolets and when we asked about a Dodge, he set us up with a sales associate on that side to let us drive and compare. Bottom line, we drove out of the dealership today with our 2014 Traverse LT. Randy and every person we talked with at Harry Browns were friendly and helpful. And how many dealerships do you go to where the owner himself comes out, introduces himself and thanks you for being a customer!!! That is top notch customer service!!! Thanks to everyone at Harry Brown's for making this the best car buying experience we have had in our 40 years of marriage!!!

Gary G.

Jul 16, 2014

This was indeed, a pleasant buying experience for me. The young sales rep was very helpful and had the car prepped for me to look at when I arrived. I got a fair trade-in for my car and and the transaction occurred without a hitch. Thanks much, and I will think Harry Brown when it's time for a different automobile.

Candy

Jul 1, 2014

This is the 3rd vehicle we have bought from Bob Ford at Harry Brown's in the last 3.5 years. We highly recommend them to anyone looking for a new or used vehicle. Other dealers I visited before Harry Brown's wouldn't even speak to me or ask me if I needed help. at Harry Brown's they opened the door for me when I walked up.

Mark Lager

May 16, 2014

I am big on customer service. I actually was looking to buy from another dealership and was only inquiring at Harry Brown's for price comparison. When Scott Cassidy contacted me with a quote not only for a vehicle I was looking to purchase, he also sent me some quotes for the same type of vehicle with different options and even some used ones. He was always right on top of any questions and concerns I had, and did not make me wait to hear from them. His excellent customer service skills drew me to the dealership and eventually led to me purchasing the perfect Journey. Even though they did not have the one I wanted on the lot, they were able to locate one, put on the accessories I wanted and drove I it off the lot 5 days later. After the sale, he went through all the features and made sure we understood how to use the OSD and controls. Highly reccomend this dealership. Top notch people in my book.

lmoconnell

Apr 13, 2014

Friendly Experienced Service! Will definitely recommend the dealership. Had to find a car real fast and they had an excellent website to research prior to finding a car.

Long Distance Customer

Mar 31, 2014

The staff at Harry Brown's was very accommodating in helping me to purchase and take delivery of a used 2013 Cadillac SRX from their dealership. This was my only experience buying a vehicle over the internet and over a relatively long distance as I live near Pittsburgh Pennsylvania. Communications with the Salesman (Bob Ford) and Business Manager (Janine Jasinski) was excellent. Bob answered all of my questions quickly and accurately. Janine did an exceptional job in coordinating all of the necessary paperwork prior to my trip to Minnesota. It was also very hospitable of them to make arrangements for me getting to the dealership upon my arrival at the Minneapolis airport. Bob spent ample time to familiarize me with the critical controls and features on the SRX prior my return drive to Pittsburgh. All in all, this is an excellent dealership. I am very pleased with my new "used" Cadillac.

Pat

Mar 28, 2014

We had a great experience at Harry Brown's with purchasing a used 2012 Chrysler van in March 2014. We were not really looking to replace our van quite yet, but noticed this in the lot on Sunday when we were searching for car. The price and quality of this used vehicle was fantastic. We called Dave Wilson the following day and made an appointment for a test drive. When we arrived Dave had the van inside and had washed it for us to get a closer look at it in a warm location. :-) We agreed that this was 'the ticket' for us so we began the negotiations in our 2007 trade in. The process was not as painful as expected and they were able to give us the amount we wanted for our van, and agreed to replace a cracked kick plate. Two days later we were able to pick up the van, again all cleaned and shined. Dave, Chad, Janine, and the entire team we worked with at Harry Brown's were very professional and explained each step in the process. We will be returning for future vehicles.

Moparguy

Mar 19, 2014

As an employee of the adjoined Abra auto body it was a no brain er to shop at Harry Browns. After the excellent service I was provided I would go there again regardless of my employment. They were able to get me an excellent financing option when I thought There was no way they could get better than what I already had from my bank.

Aaron Nygaard

Mar 12, 2014

Scott Cassidy was a great salesman. They buying process was very fun and easy. When i went to take the car for myself i had noticed that the inside of the car was not cleaned. I told Scott and he took care of it immediately. A great guy and a great salesman. I would defintiely buy another car from the dealership and Scott again!

Mrs. Lee

Mar 12, 2014

I have purchased quite a few vehicles from Harry Browns over the years and have found this to be my most pleasant experience and very easy transaction. I worked with Scott Cassidy he and the team was excellent to work with. I had such a great experience that I brought my son there and he made a purchase on his vehicle today with Scott as well. He does care about what we want and if we are happy and that is what customer service is about!!

Larry

Mar 4, 2014

We have bought our last 2 vehicles from Bob Ford. He is very helpful and a very customer orientated salesman. He will do whatever is in his power to help you find the vehicle you want and that is in your budget. His follow-thru in making sure you are completely happy with your purchase is terrific. I will continue to keep Bob in mind whenever we need any other vehicle in the future.

Minneapolis Matt M

Feb 23, 2014

I was sold my vehicle by Dave Wilson, who did a great job communicating in a timely fashion, and walking me through my options. It matters a great deal when you can buy a car from someone who is passionate about what they do, and knowledgeable on the many different types of cars.

David & Debora Pederson

Feb 22, 2014

Our lease was up on our Chevy cruise we were contacted by Bob Ford. Bob was very helpful on helping us out on our new lease purchase. We would recommend Harry Brown to anyone that wants a hassle free car buying or leasing experience. Awesome job! Thank you Bob Ford!

John442

Feb 1, 2014

I have been a customer of Harry Browns for over 10 years. Their concern and care for their customers is number 1. My family has bought new cars and used cars from Harry Browns. Salesman Mike Hruby will find you the vehicle you want. Their service department is top shelf.

Twin Cities Suburban family

Feb 1, 2014

I located a Dodge Avenger through the web sitting on the lot at Harry Brown's Family Automotive. I received a prompt response from Bob Ford who kept me in the loop about the availability of the car. We drove down from the Twin Cities a week later and Bob was a pro to work with! Very relational, going above & beyond to make sure we were satisfied with the vehicle we were purchasing. After purchasing cars in the Twin Cities at other auto dealerships with mixed results, this will be the go-to place for us from now on. Great staff, friendly atmosphere, excellent service and pleasant car buying experience.

Jason Kreimeyer

Jan 26, 2014

Mike Hruby was not a typical salesman because he wasn't high pressure, annoying, or fake. I would come back to Harry Browns. I bought a certified pre owned Yukon and have had some trouble with hoses leaking and a motor in the rear of the car that keeps running. The service and warranty satisfaction is yet to be tested.

Mountains

Jan 24, 2014

We just bought our 2013 Buick Enclave from Bob Ford at Harry Brown's Family Automotive and we couldn't be more pleased. They gave us a great deal and Bob is extremely knowledgeable, professional and fun to deal with. We were very impressed that Harry himself came and sat down for a nice visit with us. We will definitely be back to do more business with Harry, Bob and the other friendly staff at the dealership. Thanks for the nice experience!

Deanna Collins

Jan 22, 2014

Just purchased a Yukon from Harry Brown's. Mike Hruby is a top notch sales man and was very accommodating. Scott Proechel stepped in and until Mike arrived, it was great to see the salesman work as a team. Thank again guys!

Quality Appliance

Jan 22, 2014

Mike Hruby did a great job advising the best option for our line of work. He waded through the sea of choices and got us the information that pertained to what we needed. Also Harry's price was very good.

Ranjit Patil

Jan 17, 2014

We just bought GMC Suv from Harry Browns. We are happy with our purchase and the whole porcess of car buying at Harry Browns. Bob Ford made it a pleasant experience. He was very helpful in answering all our questions. It was nice to deal with Bob with no pressure tactics. Bob is friendly and responded to our queries quickly. We would highly recommend Bob to anyone who is looking to buy a car.

Billy Jo Weimer

Jan 10, 2014

Going to Harry Browns was the best decision I made on buying my new vehicle. The salesmen Sean and Kevin that helped me were excellent. I test drove a few different ones and Sean found the one that I loved the best!! They were easy to work with and didn't push me to just buy a car. They went the extra mile to find me the one I absolutely love!! Harry Browns is the place to get exactly what you need for a great price!!

FamilyOf3Almost4

Jan 6, 2014

We found Harry Browns on the internet and found two vehicles listed that we were interested in looking at. Scott showed us both vehicles in-depth and gave us time to look at both vehicles on our own as well. He answered all our questions. He was not pushy in us making a decision....and allowed us the time to think. We are very happy with our purchase from Harry Browns (Scott-sales person). We recommend checking out Harry Browns the next time you are looking for a new vehicle!

Tom and JoEllen

Jan 6, 2014

Our salesman was very good. He wasn't afraid to admit he didn't know something about the truck but he would find out. He was very personable. They would actually deal on the vehicle and not be rude and say there was no room for any dealing. Everything was taken care of in as timely a manor as they could and if you had to wait they were quick to offer refreshments or anything else. The salesman, Scott Cassidy was great to talk to and was able to answer questions as they arose. It made us feel special that Harry Brown stopped in to say thank you and visit a moment as we were finishing up the financing and paperwork. This is the sixth car that we or our family has purchased from them and we would not be afraid to recommend them to anyone.

TK Ram owner

Jan 4, 2014

The level of service I received from both Sean and Kevin was great! Sean really knows the product and took the time to explain options and features. All the staff at the dealership are friendly and I was greeted as soon as I entered. I feel the coordination between departments was a big factor in the sale. Thank you Harry Brown and family.

jeep fan

Jan 3, 2014

I will purchase my next vehicle from them due to the over all customer service.

Benson_4

Dec 30, 2013

Everyone was very easy to work with. I would buy another vehicle from them again and also recommend them to anyone looking to buy a vehicle.

Bill & Nan Satisfied Customers

Dec 20, 2013

The salesmen Sean and Brandon helped us buy the car we wanted. Both were courteous making the process easy. We would certainly buy from them again.

Tina B

Dec 15, 2013

I left my husband at home while looking for a car/SUV for our son to take out to Boston for college & work. Many dealerships still think women don't know what they're doing when looking for a car. I had plenty of "good 'ole boys" pass the look between themselves at other dealerships. Not so at Harry Brown's. Scott Cassidy was a pleasure to work with. He took the time to take me on what I call "an old fashioned" test drive. He drove first and pointed out the high points of the vehicle and then I drove. He was kind, helpful and considerate. I also spoke with Greg Brown who told me the story of his dad and the dealership. Both of them made me feel at home and put me at ease. When I brought my husband and son to test drive the vehicle it was ready for us and again, Scott told them about the car and listened to all of our questions. We had already decided to purchase the vehicle but there was no pressure from anyone at the dealership. It was easy and this is how the car buying experience should be. Although we aren't from Fairbault, we will definitely be back to see the folks at Harry Brown's when we need another vehicle. Thanks Scott; job well done!

Tonya

Dec 15, 2013

Great dealership, wonderful people, and a perfect experience working with Brandon Vance finding my new car! 2010 Chrysler Sebring. He was very helpful and I didn't feel pressured. I would definitely recommend Harry Browns - Brandon Vance!

Alyssa

Dec 13, 2013

Brandon was very helpful and got me the Pontiac G6 I was looking for. He had excellent customer service, and was very friendly and upbeat. He made the experience of purchasing my first new car a fun and easy one :)

Amy

Dec 13, 2013

My sales person was Brandon Vance. He was knowledgable, helpful, and took the time to listen to what my needs were for my family and my price range. He stuck within my price range and was extremely friendly. Will definitely recommend him to friends/family.

EmO

Dec 13, 2013

I recently bought my first car from Brandon Vance at Harry Brown's. Brandon was very helpful in helping me find a car that was perfect for me and my needs and he did so in a timely manner. All of the staff was very helpful and quite friendly and the facilities wonderful. I would definitely return to Harry Brown's for my next car purchase and I send all of my friends there!

Happy Customer

Dec 13, 2013

My salesman, Brandon Vance, was so helpful and patient in helping me decide what would work best for me. I am very happy with my purchase and would recommend him to anyone.

Happy customer!

Dec 13, 2013

Just bought a new car from Brandon Vance, it was very pleasant experience. He did a great job showing me all of the features and took the extra steps to hook up my bluetooth for my phone. Will always go back to Harry Brown's!!

Joanne

Dec 13, 2013

What a great guy did we get to help us out with searching for our vehicle. Would recommend him to anyone. Mr. Vance clearly enjoys what he does for a living.

Kelly

Dec 13, 2013

Hate the fact of buying a car, but working with Brandon was wonderful!

Matt Diioia

Dec 13, 2013

Brandon Vance was able to find me exactly what I was looking for, going above and beyond every step of the way. I was there to purchase a new 2013 Acadia and Brandon helped me find the exact vehicle I wanted, and also helped narrow down my finance options that fit my needs. The trade of my vehicle was seamless, and I got a fair price.

Gary

Dec 12, 2013

This was our first purchase at Harry Browns and it was a fanastic experience because of our salesman, Brandon Vance. He was very knowledgeable, helpful, absolutely NO pressure from him at all, answered all our questions and went out of his way to make our visit and purchase the best. We truely appreciated all of his hard work. He is highly recommended to any one that is looking to purchase a vehicle.

Pleased Customer

Dec 12, 2013

Was great working with Mike Hruby. He was always in tune to what we were looking for. Not pushy, but keeps you informed when he has something perfect for you. Knowledgeable on all the newest features and explains everything to the smallest detail. Does follow-up calls on questions one might have. Recommended him to our friends. Thanks, Mike!

Mitch

Dec 11, 2013

We were extremely happy with our salesman, Scott Cassidy, he was very friendly and helpful with the purchase of our truck. Thanks again!

nfld..

Dec 11, 2013

My sales guy was Brandon Vance , he knew what he was talking about and so nice . Everyone at Harry Browns accommodated me and my family. I would buy another vehicle from Brandon.

Dan Renchin

Dec 9, 2013

Scott and Greg were fun to work with and seemed to be as excited as I was checking the progress each week as the corvette was being built and delivered, thanks guys! Dan

brad

Dec 8, 2013

Greg and Courtney were very helpful and worked hard to get me what I wanted out of a car. Thanks

Jan M

Dec 8, 2013

Brandon is one of your nicest salesmen. He's not too pushy or aggressive because if he was we would go somewhere else. He is polite and provides us with the information we need to make an informed decision.

thankful

Dec 8, 2013

Harry Brown's was my first stop and my last, Brandon did an amazing job of showing me everything that I needed to know about shopping for a new car. Showed me many types and all of differences between them, it was great. Everyone was very helpful and kind, thank you to all!

JOHN AND CATHRYN

Dec 7, 2013

FROM JOHN AND CATHRYN MANKATO MN. WE HAD OUR 1ST TIME EXPERIENCE WITH HARRY BROWNS AND WE HAD AN EXCELLENT ONE. OUR SALESMAN BRANDON WAS VERY EASY TO TALK TO AND WE ARE SO PLEASED WITH DEALING WITH HIM. HE WENT OUT OF HIS WAY TO EXPLAIN EVERYTHING. WE WENT TO GET NEW PHONES AND CAME BACK AT CLOSING TIME. HE STAYED AND HELPED GET CONNECTED. HE IS A VERY, VERY GOOD PERSON TO DEAL WITH. WE WILL COME BACK WHEN WE ARE READY TO PURCHASE AGAIN. WE HOPE BRANDON YOU WILL BE THERE. THANKS TO ALL AT HARRY BROWNS JOHN AND CATHRYN

George and Rachel Raab

Dec 6, 2013

This is the first vehicle we have ever purchased from Harry Browns and simply stated the reason for that is Brandon Vance. Brandon was so easy to work with in the purchase of our new Dodge Ram pickup that it was actually a fun experience. We no longer refer to Brandon as the salesman at Harry Browns but as our new found friend. Thank you Brandon for making our buying experience so enjoyable.

Grams

Dec 6, 2013

Harry Browns is our favorite car dealer and love the new facilities. Great cookies and coffee!! Brandon was a great help in finding the right vehicle for us. He had to locate just the right one!! Brandon was extremely helpful and friendly as we are not always easy to please. He was very patient with us. We highly recommend Harry Browns to all our friends and family.

WFCBanker

Dec 6, 2013

I started shopping for a new sportscar in 2011 and worked with Brandon Vance. With the construction of a new home in northen Wisconsin, I was not able to buy a sportscar due to driveway issues. Brandon kept in touch with me for the next 18 months and sold me a new Silverado pickup this fall. I was pleased with the price but especially the level of service that Brandon provided me. I recommend other people interested in buying a car or truck to contact Brandon Vance at Harry Brown's Family Automotive.

Winter Texans

Dec 6, 2013

We have purchased our last two new vehicles with the help of Brandon Vance. He was very knowledgeable and answered any questions we had. Brandon bent over backwards to make our experience a pleasant one. We would most certainly deal with him again in the future.

Curt

Dec 5, 2013

Nice facility, but needs a pop machine in the building I was in. Brandon was great to work with. I will call again when I am looking to upgrade again.

Pam

Dec 5, 2013

We had a wonderful experience buying our van at Harry Browns. Brandon did a fantastic job and if in the future we purchase another vehicle from Harry Browns we will definitely use Brandon.

Lorraine Harter

Dec 4, 2013

Scott Proechel was very helpful in helping me purchase a new car. Always friendly and willing to help in any way as this was my first time to buy a car at Harry Brown's.

Another Satisfied Customer

Dec 3, 2013

I recently purchased my third car from Scott Proechel at Harry Browns. He is a pleasure to work with and is very through with the details about my new purchase!

Cindy

Dec 3, 2013

Scott was great to work with. Very helpful. Everything went smooth from start to finish. I would recommend Harry Brown's and Scott to anyone.

Finne23

Dec 3, 2013

Bob Ford is a great car salesman! He was so informative and very helpful finding the perfect car for me! I will definitely recommend him to family and friends!

HeidiG

Dec 3, 2013

I really enjoyed Bob Ford as a car salesman, he was so down to earth and very funny too! He helped me find the exact car that I wanted! I couldn't have asked for a better salesman!

Kelly45

Dec 3, 2013

I would highly reccomend Bob Ford as a salesman. He was so helpful, I truly appreciated all his hard work! We will be back to see him again for sure!

Happy Customer!

Dec 2, 2013

I have purchased and leased many vehicles at Harry Browns and most recently worked with Scott Proechel and Greg Brown. They are awesome to work with, very friendly, extremely helpful and patient finding the RIGHT vehicle at the RIGHT price.

Marlys Fuller

Dec 2, 2013

Scott Proechel is by far the best salesman I have ever dealt with. He takes the time to listen to his customers needs/ wants and goes above and beyond the call of duty.

Mike Ward

Dec 2, 2013

We had a wonderful experience through Harry Browns and Courtney helping us out!! Over-all, very pleased and happy with our new purchase. We have purchased at Harry Brown's in the past and would go back.

Nancy

Dec 1, 2013

Everyone at Harry Brown are so helpful and nice from the time you walk in the door to you leave and even after the sale. We bought our 2nd vehicle a new Traverse from Scott who was recommended by our son who only buys his cars/trucks from him. I have sent several people to Harry Brown and to Scott . The Harry Brown team all the way to the shop (Jessica) has been lots of help. Needed to know a feature on our Traverse and she took the time to look it up by Vin number. Scott has always returned our calls if we needed something. This On Star was our first so had many questions. Can't forget the hospitality of the coffee, cookies and fresh popcorn while your waiting. Go Harry Brown your number one with the Prizler family !!

Big fan

Nov 30, 2013

This was my first purchase at Harry Browns and I will definitely continue to buy there from now on! Scott Proechel made my experience one of the best!!

Jeremy-Jeeplife

Nov 30, 2013

all the guys were great helped us get the best deal all around and even had the owner come out and say thank you and told me to enjoy our jeep first class all the way!!!!! If your looking for a car new or used go see these guys they rock.

Tim Wussow

Nov 30, 2013

I have purchased 3 new vehicles from Scott Proechel at Harry Browns and have been very satisfied with each purchase. I could of bought a car or a truck alot closer to home but it is worth the drive to know that I will be taken care of long after the sale. Harry Browns and Scott Proechel truley believe in forming a honest relationship. I have sent several people to Harry Browns that have purchsed vehicles and all of them have told me they are glad I recomended this dealership to them.

Edie

Nov 28, 2013

Our salesperson Bob Ford was very friendly, knowlegable, and helpful in all aspects of our experience at Harry Browns Family automotive. He is truly an excellent salesperson- he made us feel very comfortable- showed us around the very clean, neat facilities, and introduced us to various employees we may come in contact with in future trips to Harry Browns. We were very impressed with the friendliness of all the employees there.

Marissa

Nov 28, 2013

I've been buying Buick for years And have always worked with Scott Proechel he is very helpful and very kind!

Vanessa

Nov 28, 2013

We went in as a family and Scott Proechel was a great help! He was patient, helped us figure out our needs, and was overall just an amazing help. 10/10 WOULD RECOMMEND.

happy customer

Nov 27, 2013

I have bought many cars over the years, but the way I was treated by Bob Ford and Jon was really exceptional. It is a great place to do business. I will be back in the future.

Jaybird

Nov 27, 2013

Been buying cars here for many years. Feels good. My latest experience was just as good as before. I dealt with Jon Speckals and Dave Wilson. They were both very fair and I walked away with a nice car at a fair price. It was also great to see and talk with Harry Brown again. I remember when I brought my 10 year old daughter to the dealership to get Twins autographs 25 years ago! The new car delivery bay is a pretty cool idea as well!

Lisa

Nov 27, 2013

This is the only place I will ever buy a car from in southern Minnesota. All employees are friendly and professional and I have never had any problems with the vehicles I have bought from Harry Browns.

Amber

Nov 25, 2013

When I went to Harry Browns to find a vehicle, Scott Proechel was the one who helped me. He was able to tell me so much about all the different cars and helped me find the right one just for me! He was patient with me since I had decided to go home and think about it. He helped communicate with me by phone and email and gave me the right amount of space. When I finally made my decision he was right there with me! BEST car buying experience ever!!

Cashman Lawn Care

Nov 25, 2013

Scott Proechel helped us purchase our vehicles for our company. He was extremely helpful in finding exactly what we needed! I recommend him to everyone!

Jason and Jenny G

Nov 25, 2013

We purchased our truck from Harry Brown's. Bob Ford did a great job of making the whole process run smoothly.

Mike

Nov 25, 2013

Thanks to Scott Proechel I found my dream car!! I love it! It has my name all over it! Scott was the one who helped me find it!! He is the best salesman that I have ever worked with. He got all the answers I needed and he was not pushy like some salesmen I have met at other dealerships. HIGHLY RECOMMEND ASKING FOR SCOTT PROECHEL!!

Todd

Nov 25, 2013

I have bought about 6 vehicles from Harry Browns and each time Scott Proechel has always been extremely helpful! He is very friendly and patient.

Grandma

Nov 24, 2013

We worked with Bob Ford as our salesman. He was very helpful with information about the car and answered all our questions. We will deal with him again in the spring when it will be time for a new Chrysler Mini Van. Grandma

Julie S.

Nov 24, 2013

We have bought many vehicles in the past from Harry Brown's and as always have been very pleased with the service. Courtney was very helpful and answered all our questions about our new jeep. Greg also helped with our dealing as Courtney was selling his first vehicle. All the guys we dealt with were very friendly, Courtney, Kevin and Greg.

Leigh

Nov 23, 2013

I've purchased my last 3 cars from Scott Proechel and have always had great luck!

DaveE

Nov 22, 2013

After being to many other dealerships, it was very refreshing to finally find a dealership that works for you and not for their bottom line. Mike A. was/is a terrific salesman and worked with me to find the vehicle I wanted and at the price I wanted. The finance department found better interest rates and financing than I could find on my own. Also have had previous vehicle in for excellent service. Very nice waiting area with coffee, fresh cookies, and comfortable seating. I would and have recommend this dealership to anyone looking for a New or Used vehicle. I drive 20 miles out of my way (with a Chevy Dealership in my town) to buy and get service from Harry Browns.

Mike H.

Nov 22, 2013

Great place to buy a vehicle. Bob Ford was our salesman & was very helpful. We had fun buying our car there dealing with him & the used car manager was a fun experince. Bob stay late when we picked up the car & explained everyting to us on the car. We even met Harry when we got there. Everyone was very freindly. I would recomend them as we have bought there before & have been very happy.

mary

Nov 21, 2013

Our whole experience with buying the car was great. Our salesman did a wonderful job.

Dee K.

Nov 20, 2013

Scott Proechel helped me find the car I was looking for and in the price range I needed. No pressure shopping with great customer service and follow up!

Jen Barker

Nov 19, 2013

thank you SO much for all the help I received form everyone at Harry Browns, I really appreciate not being mobbed while I was looking at cars, but yet never ignored, excellent customer service! I will be back for my next car! Special thanks to Jake,John, Joey, Greg, and Harry!

Mary

Nov 19, 2013

I would and have recommended Scott Proechel to all my friends. He went above and beyond! We had a few bumps along the way, but he always stayed very positive and extremely helpful! I will definitely go back to him when shopping for a vehicle.

Hunky450

Nov 18, 2013

Bonus touch to have the owner stop out to meet us and shake our hands both as we made the buying decision and again when we picked up the new vehicle. Bob was friendly and informative without any pushiness. Called back to check on us - appropriate frequency. Other personnel was also friendly - seemed to remember that Bob was who we had worked with. Sounds like they like to work there - a good sign for customers.

Michele

Nov 14, 2013

Great service from Bob Ford. Sold us exactly what we were looking for. Great car, would recommend Bob to anyone searching for a car.

Dalinda

Nov 13, 2013

We just drove home our GMC Terrain. Love the ride and the looks of this vehicle. Dave Keppers met us at the door and showed us a couple Buick Enclaves and then we saw the Terrain sitting on the show room floor and decided it was a better size/fit for our needs. Dave was very helpful--easy to talk with, not a high pressure sale and very knowledgeable about the cars on the lot. We were very happy with our experience. We were fortunate to run into Harry both when we were looking for the car we wanted and when we were picking up our new vehicle. We've bought from Harry Browns several times during the last 37 years, always see Harry, and always are very happy with our experience there. Great staff, facility and experience.

Sparks

Nov 11, 2013

Thank you Dave Wilson, for answering my many questions. I did not feel pressured to purchase a car, which was refreshing. I am enjoying my new vehicle. The Harry Brown employees were courteous, friendly and knowledgeable. The facility is attractive and relaxing. I also appreciate the fact that they encourage customers to call if they have questions about thieir new purchase and the follow-up is great!

rugbystar12

Nov 10, 2013

Bob Ford was extremely helpful in selecting a vehicle which suited my needs.

Jodi K.

Nov 9, 2013

Our experience at Harry Brown's was great. Bob Ford did a perfect job of showing us the vehicles we were interested in. There was no pressure and he did a nice job making us feel like we were getting what we wanted. This was out third purchase from Harry Browns and we'll definately consider them for out future needs.

Preppy

Nov 9, 2013

I had been looking for a car for a long time. Bob Ford had stayed in touch with me and would send me cars that he thought I would be interested. When it finally came time to buy he took time to point out all of each cars features and steered me away from some cars that he knew I wouldn't be happy with. Harry Browns was willing to make a deal and I feel like a got a great vehicle at a great price!

Crystal Red JAT

Nov 8, 2013

I knew the car I wanted when I walked into Harry Browns. Bob Ford, helped me out from there. The car wasn't in their lot but immediately found one several miles away. He told me, we will have it here within a few days. I was excited. Bob helped me from start to finish, and is still helping me today. I always have crazy little questions. So Bob Ford, I Thank You. I highly recommend Bob Ford .

Gopher1

Nov 8, 2013

efficient buying process with little hassle. Customer service by sales rep excellant

mad1313

Nov 8, 2013

I really appreciated the buying atmosphere at Harry Browns! I was relaxed for the first time buying a vehicle, sooo I have shared my car buying experience with many people. Courtney, Kevin and Kevin assisted me all the way through the process and made it as painless as possible. When my Father-in-Law saw the Chevy bowtie coming down the driveway and he had a big smile on his face.. I knew I had done well ! Thank you Harry Browns!

picky shopper

Nov 8, 2013

Scott Proechel was responsive and easy to work with. We found and purchased the Escalade we had been searching for in less than a day. Thanks for a great experience.

Melissa R

Nov 7, 2013

I found my dream SUV at Harry Brown's! I test drove AND drove away all in one day, thanks to Courtney Herndon and the other amazing staff! I even got the pleasure shaking hands with Harry Brown himself after my purchase. Was an amazing experience for my first time buying a vehicle. Highly recommend!

JessW

Nov 5, 2013

Great place to go if you are looking to buy a new or used vehicle. They will always go out of the way to help find a vehicle that you are lookign for. If you are looking to buy, stop by and ask for Scott Proechel.

DS

Nov 4, 2013

I have purchased many cars and trucks from Harry's over the past two decades and the experience gets better every time. Dick Jensen is an exceptional salesman, Chad in finance and Lucas in accesories are great to work with and deserve applause from a customer with my expectations.

Gary and Sandy

Nov 4, 2013

We love our new 2013 Malibu. This is our second great experience with purchasing a new Malibu at Harry Browns in the last 3 years. Everyone at Harry Browns was so helpful and very friendly, and thanks to Scott Proechel who really made the buying process go very smoothly, we will be seeing him again for our next purchase. Scott and the rest of the staff really treated us like old friends, also thanks to Lucas Speckhals for his assistance in getting just the right accessories we wanted.

ChadG

Nov 2, 2013

Bob Ford helped us to find the right car to meet our needs. We gave him our price range and the bottom lines. He did all the work! Great experience!! Love our car.

TNT

Nov 2, 2013

This place is great, and my salesman Bob Ford was really knew his stuff.

WiSportsFan

Nov 2, 2013

I hardly ever right reviews however I did want to take the time to share my experience we had. My wife and I were looking for a new SUV for our new baby and we were not quite sure what we were looking for. We had the pleasure of working with Bob Ford who was very honest and we never felt pressured like most dealers had been. The test drive went very well and going through the buying process was easy. I defiantly recommend this dealer and working with Bob Ford. I know I won't go anywhere else.

Happy New Car Owner

Nov 1, 2013

Dick Jensen was exceptionally helpful in getting us the exact car we wanted. They were able to do a trade to get the color we wanted and had it to us the very next day.

Big fan

Oct 28, 2013

Harry Browns has a great facility and everyone was very helpful and friendly. Mike Arndt helped us find a perfect fit in a new car. He was very patient and knowledgeable about each of the cars he showed us. We would definitely recommend Harry Browns and Mike to anyone looking for a new or used vehicle.

Rachelle Balfe

Oct 28, 2013

Mike helped me purchase my first car and I couldn't have asked for a better experience. The environment is very friendly and their customer service is excellent. I highly recommend Harry Browns for all your vehicle needs.. make sure to ask for Mike!

The Pattersons

Oct 28, 2013

We love our new Volt -- and Brandon Vance, our salesman!!! Until we came to Harry Brown's Family Automotive, we couldn't find anyone in the Twin Cities who really wanted us to BUY a new Volt! All they wanted to do was lease it to us. But at Harry Brown's, we found a staff of friendly, helpful people who were delighted to answer all our questions and do everything possible to help us get the best value!!! Special thanks to Brandon Vance -- we just can't say enough about how knowledgeable, patient, helpful and pleasant he is! Thanks!!! We LOVE our new Volt!!!

Don Olson

Oct 26, 2013

Mike Arndt was extremely helpful as he sold us on the car.

Buzz & Laura Brady

Oct 25, 2013

My husband and I have purchased 2 vehicles from Harry Browns. Both times we have had the pleasure of working with Bob Ford. He has a natural ability to sell and his honestly is extremely appreciated in the buying process. Harry Browns and Bob Ford are definitely a good combination. We will continue to choose Harry Browns as our 1st choice dealership.

Theresa Laue

Oct 25, 2013

Bob Ford at Harry Browns was awesome! He helped us choose the best car for our family. All Harry Browns staff are friendly and helpful.

Chevy fan

Oct 24, 2013

Bob Ford was very professional and knowledgable about our new car, thanks for the great experience!

Happy Client

Oct 24, 2013

Harry Browns is a great and reputable dealership! Bob Ford is wonderful, always honest and trustworthy! I would highly recommend going here and asking for Bob when you purchase your next vehicle!

Steve Ulrich

Oct 24, 2013

I bought my 2011 HHR from Harry Browns in Faribault, Mn., which was a great experience. They help me with the financing and with the extended warranty. Its a real nice friendly place to shop, I like it. The salesman Bob Ford with his expertise help with showing me ever thing right down to the little details about the car. I just love driving my new car that he helped me pick out. Thanks a lot, Steve.

Tory Kretsch/Dog Pad Inc.

Oct 24, 2013

I have bought two chevy/GMC trucks from Bob Ford at Harry Brown's Chevrolet. They are the best and Bob makes it very easy to get in and out with no hassels and in under 2 hours. They are great at locating particular vehicles that you are looking for and always throw in some extras to loyal chevy customers. I would highly recommend anyone checks them out prior to going anywhere else to take the pain out of buying a new or used car. Thanks Bob for your hard work and for all your follow up after purchasing and owning a car from Harry Brown's. We definitely will be back (in 5 years) as Chevy/GMC run forever.

Uncle Miltie

Oct 24, 2013

Harry Brown and have been close friends for many years. Bob Ford whom I bought my car thru is a close friend of my grandson, went to him justt because of that and was and was pleasantly surprised at his knowledge and salesmanship.Will definitely buy there again in the future and from Bob Ford.

Bowar

Oct 23, 2013

I had a great experience while shopping around for a new car. I went to Harry Brown's with an idea of the type of car/SUV and the amount of money we were looking to spend on a vehicle. Bob Ford greeted me and sat down with me to figure out what I wanted and made sure it fit our budget. Bob was very knowledgeable about the vehicles and was able to answer all my questions plus more. We are very pleased with our purchase and plan on going back to Bob with any of our other car purchases. It was also very nice to receive a hand shake and thank you from Harry Brown himself after my purchase.

Esther

Oct 23, 2013

I recently purchased a 2013 Chevy Cruze, and was beyond impressed with the way the Harry Brown staff worked to meet my needs. Bob Ford was great, helped me find a car that was right for me, and also worked hard to make sure I was able to purchase it. Kevin, was also wonderful dealing with the banks and getting me good interests rates, rebates, and trade in value on my vehicle I was trading in! It was a great experience with them and I will return for my next car!

Pam L.

Oct 23, 2013

My husband and I have purchased 2 vehicles from Bob Ford at Harry Brown's. We were very happy with each experience. Bob is extremely knowledgable when it comes to the vehicles and the different features and options they have. He was great to work with, super friendly and he got us a good deal both times we bought vehicles from him. Harry Brown thanked us personally when we purchased our 2nd vehicle, which I thought was great. Its not often when the owner personally thanks you. We will definitely go back to Bob for our next vehicle purchase!

69chevelle

Oct 21, 2013

Family friendly Thanked by Mr. Brown himself! Bob Ford was great to work with and has made sure we are completely satisfied with our vehicles. Thanks Harry Brown's for your awesome service!!

SarahF

Oct 21, 2013

Today I was able to pick up my second vehicle purchased at Harry Brown's. I have had the pleasure of working with Mike JRuby both times. Mike and the rest of the people at Harry Brown's treat you with respect and take the time to answer all of your questions. Mike helps me get into vehicles that are right for me and doesn't pressure me to purchase a vehicle I don't want or need.

Tammy

Oct 20, 2013

I am a return customer and was pleased then and now about the service I received both times. Scott Cassidy helped me find a vehicle from the input I gave him. He gave me different options until I was satisfied in purchasing the Chevy Impala. I recommend this dealership because of Scott's patience and service throughout my car purchase experience.

JD

Oct 18, 2013

Harry Brown's is a first class dealership. Their internet vehicle information and photo's make shopping their lot easy from the Twin Cities metro area. Randy, sales associate is first class and was very helpful in assisting with our purchase of a used GMC Acadia.

Al Krenz

Oct 17, 2013

What's there to say. Harry browns family is awesome. I dealt with Robert Ford and that guy is so cool. He said I could call him Bob. So I said, Mr ford, and he said no call me Bob, no mr. Needed. So I said ok Bob, I want to see something that I saw online. All I had to do was describe the vehicle to him and he knew exactly which one it was. The guy is brilliant. The knowledge of each vehicle and the options they come with, you may want to look at one thing but Mr. Ford, I mean Bob, gets to know you and what your wants are in such a fun way it's like talk to an old friend from school. I tell you one thing that Bob Ford made my purchase so fun I'll be going back there in the future

Mastros

Oct 17, 2013

We utilized cars.com to locate a vehicle that had all the options we were looking for in an Acadia. We found the perfect match 780 miles away! There were many photos of the vehicle on the website and looked to be the perfect car. Salesman Mike Hruby was a man of his word. He assured us we'd be extremely satisified with the vehicle. We trusted him and purchased the vehicle based on his word and photos only. Never saw the car in person! They arranged the transportation of the vehicle to our front door. It arrived in perfect condition. We love this vehicle and thank Harry Browns for such a pleasant experience! Our business was conducted through emails and phone calls only - they took care of everything! Top notch dealership and would not hesitate to purchase from them again in the future. Even if they are 780 miles away!

Jack

Oct 15, 2013

Our experience with Harry Browns was excellent, Dave Keppers our salesman did a great job. I told him what I was looking for and he found the exact vehicle I wanted. I had plenty of time to test drive and when the car arrived and was ready for me it was spotless! Dave spent a lot of time instructing me on all the features and equipment on the car. I am very satisfied.

Mickey

Oct 14, 2013

Harry Brown's is a very friendly and comfortable dealership to shop for a new (or used) car. Mike Arndt helped me to find the right fit for me by suggesting similar cars for me to try. Mike was very friendly and not pushy at all. My experience in buying my new car was an excellent one and I will strongly suggest to my family and friends to stop by Harry Brown's and see Mike for a very fun-filled buying experience.

Don Zellmer

Oct 13, 2013

We just bought a used car this past week with Harry Browns. Dave Wilson was our salesman and he was a very likeable, comfortable person to deal with. He was friendly, patient and very willing to help. The sale was fast and reasonable in their price. We were able to keep it overnight when trying it out first too which was VERY nice. We were very impressed with our service and love our new car!

Nate Conner

Oct 13, 2013

The sales staff were a decent group. They followed up when necessary and made sure I knew the average car buying routine. Some of their policies are under par but nothing to prevent a future purchase. Don't expect a full tank of gas or free carwashes with your purchase but again fewer dealer's are doing this anymore. I would say, if they have a car you like, give them a call.

TheresaJ

Oct 13, 2013

Brandon our sales rep provided a great purchase and delivery experience.

Renfors

Oct 12, 2013

I wanted an SUV that was reliable, looked good and functional for our family. I had never been to Harry Brown's in Faribault - Bob Ford greeted us right away and was great in showing us our options. He was very knowledgeable about the vehicles and great to work with. We bought a Buick Enclave - the first vehicle that I have ever said I love this car! And after almost 2 years with the vehicle - I have no complaints and still love it! We go back to Harry Browns for all of our service needs - even though it is a commute. Bob and everyone else at Harry Browns are great to deal with.

David J.

Oct 11, 2013

Greg and his staff made this a great car buying experience. Everyone who asks about the car is told it came from Harry Browns. Thanks again.

Chelah Vega: Fitness and Yoga Girl!

Oct 10, 2013

I found the perfect car, and every step of the process of the purchase to the keys in my hand went smoothly, and quickly. I have never been so happy with car shopping. I truly appreciate every one I worked with at Harry Brown Auto, and am very pleased. Highly recommend getting a car from them.

Chris Compart

Oct 10, 2013

We just purchased our second GMC Acadia from Harry Brown's and Bob Ford. We drove an hour, but appreicate getting treated fairly by a friendly helpful staff. We definately will be back when we are looking for another vehicle. When looking for a new or used vehicle, make sure to check our Harry Brown's and ask for the salesman Bob Ford!

Eric and Breezy kanzenbach

Oct 10, 2013

I had a great experience buying at harry browns. Bob ford is a great and honest salesman. I will be going back for any future vehicles needed.

ntimesfour

Oct 10, 2013

Bob at Harry Browns made our vehicle purchase so easy! We told him what we were looking for and he found it. Very friendly and I would recommend him to friends and family.

TJohnson

Oct 10, 2013

The customer service I recieved when I bought my car and have recieved since has been excellent, Bob Ford has always made himself available to me and I feel confident that he has my best interest as a customer in mind

colton reed

Oct 9, 2013

Bought my 2011 silverado and a 2012 dodge avenger from here. Very easy people to deal with had Bob Ford as a salesman. Great guy got us into the vehicles we wanted. I will continue buying vehicles from this dealership and Mr. ford.

Linda ozmun

Oct 9, 2013

harry browns has met all my vehicle needs for the last 20 years. I am still impressed with the sales personal their. My last sales person Bob Ford treated me like family and made my shopping experience very comfortable, and i received a very fair deal. Again thank you to harry browns and bob ford. I will definetly be back.

tom

Oct 9, 2013

I have been very pleased with my new Equinox. Bob Ford was extremely helpful and has followed up to make sure I was not having any problems. I will be going back for my first service need and look forward to a long relationship.

RM

Oct 7, 2013

I recently bought a new car from Harry Browns and I am very pleased with the service I received. Bob Ford was very friendly and honest. I will be going back for any future vehicle needs.

Ron Roehrick

Oct 7, 2013

Had a great experience buying at Harry Browns, Bob Ford is an honest salesman that does his best to find you what you want and I will return to buy in the future. Ron Roehrick.

Tony and Lisa Knott

Oct 6, 2013

We have bought two vehicles from Salesperson Bob Ford. We have nothing but great things to say about Bobby at Harry Brown's. As soon as we told him what we were looking for, he was able to get us to the right car immediately. Both cars have been reliable and over exceeds our expectations. Thanks Bobby!!

Deb Hiniker

Oct 5, 2013

My experience with Harry Browns was wonderful when we looked online for the car we wanted we called them and spoke with saleman Robert Ford he was very polite and we meet with him at Harry Browns and bought the 2009 Dodge Avenger that we wanted when we made our finacing workable at our choice of bank he sent all the paperwork with us and when we had it approved we returned the next day and he was not at work but called us on his day off and congradulated us with finishing the deal for a salesman having a day off and wanting to spendtime with his family that was something he didnt have to do it was even the week of my birthday I recomend Harry Browns to anyone who is wanting a used or New car and working with Robert Ford all the other salesman are awesome too so if your looking for a Car I recomend Harry Browns.

GL

Oct 5, 2013

Carson Hruby was great in answering all questions about the car and buying process. I would recommend buying a vehicle from Harry browns and would buy another one there myself.

Valued Customer

Oct 4, 2013

Buying a car from Harry brown's was very convenient and easy. They had a large selection of cars, and Very helpful staff. Ask for Bob Ford as he was very fast to help our every need quickly.

Happy Customer

Oct 3, 2013

Dave was very easy to work with and we LOVE our new truck. Harry Brown's Auto worked with us to get exactly what we wanted. THANKS again to Dave.

scott proechl

Oct 3, 2013

clean beautiful remodel job friendly staff make you feel so welcome and always a smile I would recommend the car dearlship to anyone go see scott!!!

Icebox of the Nation

Oct 2, 2013

Found a used pick up on car soup and sent an email for more information. Dave Wilson called back and answered all my questions. We went back and forth a few times on the phone while I was dealing with my local bank. Dave was always helpful and patient. In the end he had a driver bring the truck 2 1/2 hours from the dealership and met us half way! The truck was as nice as he described and even though I never stepped foot in the dealership, I would highly recommend Harry Brown's to anyone! Thanks again Dave Wilson!!

Dave

Sep 30, 2013

we have bought 3 vehicles from Harry Browns and will buy our next one there also

Jo McClellan

Sep 29, 2013

I have always dreaded the car shopping, but I have to say this was the very best car purchasing expereince I have ever had thanks to Mike Hurby:) Mike took the time to explain all the features and options on our new Terrain. He didn't rush us or push us and was knowledgable on the vehicles many features.He made sure we knew how to operate the vehicle safely before we drove away.I will definately come back to Harry Brown's dealership and have Mike help me the next time I buy a new car!

Brandon

Sep 28, 2013

Sean is a tremendous salesman. He must have brought out 50 vehicles to the front to try to accommodate all of our requests. Great car buying experience because we never felt pressured to spend several thousand dollars on a vehicle. Thanks for the great customer service!

Steve Miller

Sep 28, 2013

It was because of the friendly professionalism of Scott that made the deal. He was helpful in providing information on the used cars I was interested in. He pointed out things that interested him on each car because he took time to get to know me enough that he realized we shared some common interest. 5000 miles driven after the purchase of my 2007 Focus and I am still very happy with the experience.

Ericka Smith

Sep 23, 2013

After a lot of searching for the best deals, I found that Harry Browns dealership was usually the best price which is what brought me to their dealership. Great job guys, an enjoyable experience with a great staff. Thanks Brandon Vance, for being so patient and helpful! :)

TH

Sep 20, 2013

Scott and Kevin made our 2011 Traverse purchase stress free and easy. The car was in the shop for some minor aesthetic work but Kevin made it a point to get it out of there so I could test drive it. I was even able to take the car home so my wife could test drive for the afternoon.

DF

Sep 17, 2013

My first ever new car purchase was easy and fun thanks to Dave Wilson at Harry Browns--If you have the option to work with a specific salesperson there, I can't recommend him enough.

Donte'

Aug 15, 2013

I bought my 2011 Chevy Camaro from Harry Brown's and out was the easiest and quickest process ever, they have a great sales team and excellent customer service. Dave and Bill were awesome! Thanks for everything and I highly recommend them!

JimmyChar

Jun 11, 2013

Purchasing a new or used vehicle can be a long and frustrating process... but our experience was great. We had amazing customer service at Harry Browns! The purchase of our vehicle was painless. :o) And a special Thank You to Dave Wilson for all of his help.

The Zieglers

May 12, 2013

Our salesman Dave Wilson was awesome! No pressure and very down to earth. He made the decision to buy from Harry Browns easy!

Erik

May 11, 2013

I was very pleased with the quality of service I received at Harry Brown's. I inquired about a 2013 Chevy Malibu online and was contacted by Sales Representative Brandon Vance. Brandon was extremely helpful and informative from beginning to end. He answered all my questions with great detail and made the purchase process stress-free. Overall, I was extremely satisfied with everyone I encountered and felt like I was a valued customer. I would definitely recommend Harry Brown's to friends and family.

John Cross

May 9, 2013

My salesman Dave Keppers was professional and courteous. What I liked most was no pressure from him. He explained the features on each vehicle. I would give Dave a 10! In the business department Kevin Clark was great. I've bought many vehicles from Harry Brown's and have always been pleased with the service. I recommend Harry Brown's to everyone.

JW

May 8, 2013

I found the whole experience to be excellent. Everyone was friendly and nice. No "pushy" car sales person tactics. I absolutely love the vehicle. It is exactly what I was looking for and Woody was fantastic. I would highly recommend both Woody and Harry Brown's.

Randy and Cindy Kramer

May 7, 2013

Dick Jensen is the greatest. We always have a great car buying experience.

George and Rachel Raab

May 6, 2013

Hard to believe we would say this, because generally we hate the vehicle purchasing hassel, but we found this to be a pleasant experience this time. Harry Brown's and in particular Brandon Vance was a joy to work with and did everything he could to make our experience a good one. Thank you Brandon and Harry Browns.

Jim & Sue

May 5, 2013

We stopped in just to look at vehicles and left with a automobile that fit our needs and price. When approached by salesperson there was no pressure. Salesperson was genuinely courteous, respectful and knowledgeable as was the business manager. We have and will continue to refer our friends to Harry Browns.

CJ

Apr 27, 2013

Best truck buying experience ever, no other dealer compares. The only dealer sticker's on my vehicles say Harry Brown's.

jbeyer

Apr 25, 2013

I have recommended friends and family to Harry Browns.

Joe

Apr 23, 2013

I have used Scott for prior vehicle purchases. He is very helpful, smart and always willing to keep looking for what a customer wants.

Mahog in the tecka

Apr 22, 2013

Over the last 20 years I've purchased 7 used cars from HB's. I cannot speak more highly about the quality of the used vehicles I've acquired. HB's does a really great job. I drive all the way from Western Wisconsin and pass a lot of dealership's along the way. It's worth the trip.

lulu

Apr 20, 2013

Very impress with the whole car buying process.....

Al and Carol

Apr 19, 2013

I called and wanted to test drive 3 similar vehicles and they were all sitting side by side for comparison when I arrived. Harry Brown's went out of their way to get the car on a dealer trade and deliver it to us on a weekend! Great customer service!

Deborah

Apr 19, 2013

Mike provided great help in finding my new vehicle and letting me test drive some vehicles on the lot.

Jeff Erickson

Apr 17, 2013

Service dept and Dave were more than helpful with the process of buying my car.

Mike Hatfield

Apr 14, 2013

We had a great experience at Harry Browns. Our salesperson was easy to deal with and did not pressure us into the sale. We would definitely go back to Harry Browns for future purchases.

Twandrist

Apr 14, 2013

Jon and Dale went out of there way to get me the exact car and financing package that I wanted. I looked at the same model at other dealers and in the end, they couldn't beat the deal I got at HB's! I live in Faribault, so I am happy I could support my home town dealer as well. It was a pleasant experience from start to finish.

The Franks

Apr 13, 2013

We felt comfortable going through the buying process. Plus, we got the opportunity to meet Harry and Jim Brouwn.

Jim and Amy Keilen

Apr 12, 2013

Excellent, prompt service! All the paperwork was drawn up before we came in which made signing speedy! Very helpful sales person who walked us through the features of the new vehicle.

Nicholas H.

Apr 12, 2013

Great experience. Couldn't have asked for a better, relaxed environment when purchasing a new vehicle.

Jennifer V

Apr 11, 2013

I have dealt with Scott P and Chad in buying 3 vehicles and he is awesome to deal with, they go out of their way to make sure you are happy. I would recommend friends and family to them. Keep up the good work!!!

McDonoughs

Apr 11, 2013

We had a great experience at Harry Browns. Our salesperson was honest, to the point, and did not pressure us into the sale. We would definitely go back to Harry Browns for future purchases.

Tim and Ellen Sackett

Apr 5, 2013

We had a great customer experience. They went out of the way to work with us!

Josh

Apr 1, 2013

Outstanding ! Mike H Treated us like roalty !! great prices on Quality used cars

Ken

Mar 30, 2013

Working with Dave we were able to ask all of our questions over the phone so we felt like we knew what we were going to see when we drove down. The employees were friendly and wanted to provide the best service possible. We would recommend this dealership to other people looking to buy a Dodge.

Tom

Mar 30, 2013

Bob Ford and the rest of the staff were very helpful and made this a great experience.

Susieb

Mar 28, 2013

Mike was great to work with and I would definately go back to buy another vehicle! I will also refer people to the dealership! Easy to work with, I never felt like I was bothering him with my questions, and he was quick with his responses. Love this dealership!

Val

Mar 28, 2013

For the 3rd time Scott has helped me with my purchase of a new car at Harry Browns. As always he listened to what I was looking for and gave me great advice along with finding the vehicle I want. I feel very comfortable working with Scott and Harry Browns Family Dealership.

Mother of 3

Mar 23, 2013

I have talked with Helena for over a year on buying a new or almost new van with all the features we wanted. However what was available was always was beyond our budget. However Helena informed me of the low mileage vans Harry Browns had and I started looking at what vehicles Harry Browns had that would meet my needs and Helena found me the van of my dreams that was at a price I could actually afford. After test driving the van my husband and I purchased the vehicle in what was a painless and enjoyable purchasing experience.

Earl Sp

Mar 13, 2013

I had very good experience dealing with Woody,he went above and beyond to make this purchase a likeable deal. As I was a Iowa resident we came to a agreeable price before I left Iowa,only thing left was a test drive which proved satisfactory. He treated me like I was his father, and you know the old saying "Father knows best". The dealership employees were very friendly and helpfull.Woody is an awesome person to deal with, I would recommend Woody at Harry Browns to my friends and even my nonfriends, if you are looking for a different vehicle, call Woody.

Earl Sporrer

Mar 13, 2013

To Mr. Brown and Woody: After looking over the log book and notes of the previous owner I find a bit troubling. new tires at 29000 new brakes and rotors turned 50000 both axle seals changed at 53000 new steering gear and new left front hub at 53000 wheel bearings changed at 60000 please explain why so many repairs, had I known about all these repairs and alignment maybe I would have reconsidered this purchase. please help me out with an explanation.

J. Sather

Mar 9, 2013

I was helped by a great dealer named Randy and I found the car that I wanted to purchase and everything was great and running smooth. The only problems that I ran into is that the car that I purchased had barely any gas in the tank and the dealer said that they would put some gas in the tank before I left and they did not I wasn't aware of this until I got home and the tank was still empty. The other problem that I ran into with then is that the guy doing the financing said that I had a 2 year service warranty that covered oil changes, tire rotations, and car washes for that 2 years and this held true except for the car washes that I was promised. I had a great experience in the beginning but it all fizzled in the end.

Ann

Mar 3, 2013

This was my second vehicle purchased from Harry Brown and the experience was just as great as the first time. Scott was wonderful to work with and made the whole process so easy. Everyone we talked to was very nice and personable. I can't say enough good things about Harry Brown's.

DeAnn

Feb 25, 2013

I was very pleased with the quality of service, professionalism and care that Woody and Brandon provided to me as I researched, test drove and purchased a used vehicle from their lot. I inquired using autotrader.com and received the fastest and most personalized response and service I have ever received. Before making the trip to Harry Brown from Iowa, all our negotiations were complete, details were taken care of and the only thing left was to test drive the car and make sure I liked it. Never has purchasing a car been such a smooth experience. Absolutely no pressure, no gimmicks, just honest people doing an honest business.

Marilyn

Feb 23, 2013

Enjoyable buying experience is one of the reasons we are returning customers. Everyone at Harry Browns makes you feel welcome and they are eager to help with any of your needs. Great job done by Brandon.

Cathy Battles

Feb 22, 2013

Helena was very helpful in making the buying process an easy one for me.

Brad and Marsha

Feb 21, 2013

Was on my way back from Iowa heading back to Big Lake, MN. We had been looking at cars all day and about 3:45 p.m. my son had texted me to stop by your dealership as they had a truck similar to what I was looking for. I called and got ahold of a sales person, Carson, and told him that I was about 10 min. away and that my son had told me you had a truck I might be interested in. Stopped in and Carson was right at the door waiting for me. I had asked about when you were closing, and I think he had said 5 p.m., so I didn't think I would have time to actually purchase the truck. I met with Carson, drove the truck, and went back and after a little discussion about my trade etc. I ended up buying the truck. Carson did and absolutely outstanding job and even though we ended up being there til after 7 p.m., never did I feel in a rush to have to leave. The experience actually reaffirmed my faith that there are dealerships around yet that care about their customers and building long term relationships. Will definately be looking to you guys for purchases in the future. Brad and Marsha.

Marlin Fay

Feb 14, 2013

Buying a car at Harry Browns was a great experience. Thanks to Brandon and all the staff that assisted us in buying the car we wanted. They were also very helpful in making sure we were comfortable with the vehicle before we left the dealership.

Gordon from New Richland, Mn.

Feb 8, 2013

Great job, thank you the buying process was easy and enjoyable again.

Nate B.

Feb 6, 2013

I was looking for a used truck for my business (builder/remodeler). The sales staff was very pleasant to deal with. They were very knowledgeable and helpful. Everyone went above and beyond what we expected in order to help us get the vehicle we . A lot of dealerships don't pay much attention to those looking for a used vehicle, but the staff at Harry Brown's made our experience fantastic!

Debbie

Feb 4, 2013

When my husband and I decided to trade in our current vehicle for a 2013 Terrain, the staff at Harry Browns was great. They found exactly the Terrain we wanted. When it was ready for delivery to us just a few short days later the staff made sure we knew all the great options available to us. Everyone was extemely customer servicer oriented.

Alissa Penkava

Jan 31, 2013

We came to Harry Browns to test drive vehicles, not certain on purchasing one that day. We were assisted by Bob, who allowed us to test drive the vehicles we were looking at. Unfortunately, the vehicle we chose was also picked by another couple! It was a bit frustrating at first, but Scott another salesman stepped into finish the sale with us on another vehicle. Which went very well and they worked with us quite a bit on the price because it was so much more than we had anticapated with the other vehicle. It was a long day for all of us involved, but it turned out to be a great experience and we would recommend Bob and Scott, and the Harry Browns staff to anyone! Thank you so much for your great service!

Dana

Jan 24, 2013

I had the greatest salesmen ever to help me with a new car! I was looking for something similiar to my old Grand Prix and he suggested the Malibu. I love, love, love my new 2013 Malibu LTZ :)

Jim

Jan 24, 2013

Everything is working great so far. Have only had it for a week so far...

Mike & Lisa

Jan 16, 2013

Woody our sales rep. he was great to work with and took his time to show us around the dealership and get us acquainted with all the new gadgets on our new Equinox.Jason Ashley the Business Manager was also great to work with in closing up the paper work.My hats off to both Business men, thanks for the great experience and I will be sure to send any friends your way when its their time to buy a car!

George

Jan 14, 2013

Salesman Bob helped us in the process of purchasing of a new Equinox. Information he supplied us made more sense than other dealers. Process was quick in getting this car. We are now happy campers with a new Equinox. Highly, recommend this dealership

Truelson

Jan 12, 2013

My Husband and I were very pleased with the service we recieved at Harry Brown's. We both would highly recommend going there. They were very helpful with questions we had and was able to find the answers promptly.

DRB

Jan 10, 2013

I have only used the service department once and was very pleased. Pleased enough to give them a try on the lease of my next vehicle. I shopped through the internet, sent a question to them and within a short amount of time had a call back with more information. Started process on Friday and picked up car on Saturday. No hassles and they saved me a lot of money. I will recommend them and go back to them.

Jon heitman

Jan 10, 2013

Took care of me again, awesome group of people. 2 trucks in 6 months! Thanks again to everyone at Harry browns.

Ron & Debbie Smith

Jan 2, 2013

We drove from out of state to purchase our car. I had called prior to inquire about the car. Woody, our salesperson, was very helpful and accurate with his information. We were greeted at the door when we arrived. Woody took us to the detail shop to see the car. We went over the car with a "fine-tooth" comb. We are extremely particular about our vehicles. Woody then accomodated us by putting the car up on a hoist for us to inspect the underside of the car. Finally, we took the car for a test drive with no hassles or questions. The purchase process was very easy and enjoyable. Harry Brown's went out of their way to work with us. The facility was well taken care of and maintained. It was a snowy day when we were there so everyone was bringing in snow and slush on the shoes. I seen the floors being mopped several times during the time we were there.We would definately purchase from Harry Brown's again.

good0365

Dec 10, 2012

My husband and I decided to trade in our Chevy S-10 due to our changing needs. We started to look for a PT Cruiser. We attended Harry Browns Family Automotive Annual Labor Day sale at the Rice County Fairgrounds. Thats where we met Scott Proechel. He greeted us with a friendly smile and asked if he could help us. Scott listened carefully as we told him about our changing needs, and that we were interested in the PT Cruiser. Scott took initiative and arranged a test drive for us. Afterwards, he invited us to have a seat under the outdoor tent while our S-10 was being evaluated. Even with all the heat and humidity, Scott maintained his enthusiasm while he worked on some numbers for us. We left the fairgrounds that afternoon with helpful information and a positive experience.We have not always left auto dealerships with a positive experience. One time we were practically invisible despite our pre-arranged appointment. Another dealership neither listened to nor took time to understand our needs. Harry Browns shames them in comparison! Scott Proechel immediately followed up with us and established communications between us and management. Scott relayed information well, and kept us informed at all times. When we were ready to sign papers, Scott introduced us to Dale Covington who with some humorous stories created a relaxed but professional atmosphere, and led us through the paperwork step by step. I hope both Dale and Scott remember the big smile on my face when I had the keys to the PT Cruiser in my hand!

ckitzman1

Dec 1, 2012

Super experience! I worked with Mike Arndt and Dave Wilson on a new car purchase and they were both very knowledgeable, friendly, professional and above all, ethical. They made what can be a stressful experience, pleasurable. Heidi Thompson-Groves deserves the same accolades along with Jon Speckhals and the Brown Family. I will also extend my kudos to the service department, specifically Roger Jerrow, for their quick response to a small maintenance issue I experience shortly after my purchase. Well done Harry Brown's!!

riley.pierson.10

Nov 27, 2012

Mike Arndt was a great, low-pressure salesman. He went above and beyond our needs when buying the truck. He worked with us on a price that would fit our budget and gave me an excellent trade it value on my truck. I will definitely do business here again and will recommend Harry Brown's to all my friends!

ane.mentz

Nov 4, 2012

Bought a new 2012 GMC Acadia Denali. Our reps were Bob Ford and Greg Brown. Both did an excellent job getting us into the car we wanted. We have purchased 6 vehicles, that I can thing of, from Harry Brown's and will continue to return for the one after this. Great staff and personal service. Never rushed or pushed into a sale. The entire experience was great.

cwoolery

Oct 31, 2012

I had one of the best experiences in buying a car when I purchased my car from Harry Browns. To me the best part of customer service is the service after the sale. When I called with questions regarding my car after my purchase my salesman Woody was very friendly and answered all of my questions. I will definitely be buying another car from Harry Brown's and reccommending them to all of my friends.

MatthewMcCarthy

Oct 26, 2012

I wasn't looking forward to searching for a vehicle, but Woody and the team made the whole experience positive with their friendliness, honesty and excellent customer service. I would buy from them again.

mboulay

Oct 22, 2012

This has been by far our best experience in buying a new veichle. Brand Vance was very knowledgeable of our new Equinox. He was always willing to go the extra mile. He also was willing to take as much time as we needed in learning the ins and outs of our new Equinox. Outstanding performance.

herma023

Oct 20, 2012

Great people to work with. My wife and I knew we could trust Woody and Dale. A really good experience amd we've bought many cars.

calligurfamily6

Oct 18, 2012

I went to Harry Brown's Family Automotive looking for a reliable used mini van that fit my budget. I not only found the the perfect vehicle for myself, but also dicovered a friendly, professional dealership that delivered what they promised. My sales rep, Matt Johnson, was very helpful and patient in helping find the right van for me. The vehicles on the lot were clean, road ready and value priced. I found the use of the free Carfax report very helpful in making the final decision of which vehicle to choose. Once the right van was found, Matt Johnson and the staff at Harry Brown's were more than accomadating when it came to the transaction and final delivery of the vehicle. If your in the market looking for a quality, used, value priced vehicle I would recommend making Harry Brown's your first stop.Thanks! to Matt and the staff at Harry Brown's for helping find my new van. Sincerely,Steve C. Lonsdale, MN

Sheila Willing

Oct 15, 2012

We had a great experience at Harry's Browns with the purchase of a 2012 Chevrolet Impala. All of the people we worked with were very friendly, courteous and professional. The entire purchase including trade-in and financing was 2 hours. My husband and I as well as several family members have purchased several vehicles from Harry Brown's. We have always received great service and we will be a returning customer!

surison

Oct 15, 2012

In my time here at faribault i have bought all my vehicles from harry browns. there price and service are fair and wonderful. the people as always are super friendly non pushy and will take the time to make sure all your question/concerns have been answered. I am very happy with my new vehicle and i will do bussiness with them again. thanks Erik

palmtrees

Oct 14, 2012

I am very happy with my new truck my experience with harry browns was good Branden Vance took good care of me washed my new truck and filled it with gas I love my new truck

Roger Pam Aul

Oct 14, 2012

Great experience leasing a new car. Scott was informative and helpful with just the right amount of followup to help us without being intrusive or pushy. He was knowledgeable and courteous and made the car buying experience easy.

ParotMan

Oct 13, 2012

Our experience was exceptional with this dealership, as in the past. Everyone we dealt with was very professional. I do not appreciate being forced to type this review!

Holp

Oct 10, 2012

This is our 2nd used purchase from Woody. Excellent service, easy to work with and the whole process was great. We plan to return in a couple years to purchase our 3rd vehicle from Woody. Definitely would recommend Harry Browns and send them directly to Woody. Thanks again all!

bryanfreddy

Oct 8, 2012

I would buy a car from them any day great sales staff.vary satisfied:)They treat you as if they your family.I would strongly recommend buying from them.

Sandy Timm

Oct 8, 2012

Woody was very helpful and friendly. Follow up was great and really went over the vehicles features thoroughly until I felt comfortable with it. Heidi was friendly and really worked to get us a good interest rate and get our payments where we wanted them. Also was very mindful of our time and got us through in a timely fashion and explained everything well. Had a great experience.

jdhanson84

Oct 7, 2012

Friendly people there. The only thing I didn't like is trying to negotiate price with salesman. He kept leaving to talk to someone else. If salesman doesn't make those decisions then I would rather talk to the person who does.

casey.campbell.7965

Oct 5, 2012

The best vehicle buying experience we have ever had! From the first call with Woody to the final delivery, it was smooth and painless. We will be back to see them again. Thank for the great truck and great experience!

upnorthchick

Oct 2, 2012

In the past 10 years, I have bought four vehicles (3 used and 1 new) from Harry Brown's Family Automotive. I have worked with Helena for the last two purchases. I enjoy Harry Brown's for several reasons... 1) Excellent selection - They have more new and used vehicles than anyone else around and they are willing to locate the vehicle you want if they don't have it, 2) Good prices - Shop around and I bet you won't find any other nearby dealership with comparable prices, plus Harry Brown's gives you good trade in value on your current car, 3) Service Department - I have my vehicles serviced at Harry Brown's because the staff are very pleasant, they get to know you personally, and they are honest about pricing and what needs to be done, 4) Financing - I don't have perfect credit and the finance people went out of their way to get me a loan that I could afford, and 5) The people - as I mentioned I have worked with Helena most recently and I really enjoy chatting with all the staff when I'm getting service done. The Brown family are all very nice people as well, so it makes me feel good to know that I'm spending my money at a local, family-owned business who gives back to the community. I have referred many friends to Harry Brown's over the years and I will continue to for many years to come!

Steve Theissen

Oct 1, 2012

I appreciate having the opportunity to work with Bob Ford and the Harry Brown's team. I found them extremely knowledgeable and efficient. The friendly and committed staff at Harry Browns were a pleasure to deal with, and I would strongly encourage you to consider them for your vehicle needs.

meixnj1

Sep 30, 2012

We had stopped at other dealerships and didn't feel as though they really wanted our business. Matt Johnson gave us excellent customer service. When he approached us he was friendly and showed he wanted to help us look at cars. He showed us several cars and we test drove two of the cars that we liked the best. Matt took us inside and showed us the car fax and then we discuss price. When we decided to purchase the car we then talked with Dale Covington who was very helpfull concerning finances. We had purchased a truck from Harry Brown and our two sons and our daughter have also purchased vehicles there. We are very pleased and our overall experience was great.

asmith414

Sep 24, 2012

It was my first time going to the dealership and I left knowing I would go again. Mike Hruby was great to work with. He was very friendly and very helpful in answering all my questions. Not only did he introduce me to a few of the other people I needed to interact with on the purchase of my car, but introduced me to others in the dealership. It was also very beneficial that after the purchase of my car, I was able to see all the services that the dealership could provide for my future use. Overall, the experience is one I was very thankful for. I would HIGHLY recommend this dealership to anyone! I have already begin bragging about it to people I know!

gthom1

Sep 22, 2012

I had a great experience buying a used car at Harry Browns. Dave Wilson greeted me on the lot as I was looking at the car, and was a pleasure from the first handshake. He was knowledgeable about the vehicles, and if he didn't know something he found out. Dave was low pressure, while still getting his job done, and I would recommend him to anyone looking for a vehicle! Dale Covington took care of my financing and was also a pleasure to work with as well. He made it as painless a process as possible, and answered all of my questions I had while making this large purchase.

josh.miller

Sep 18, 2012

I had a fantastic experience with Joan and Heidi. Harry Brown's came highly recommended to me and they did not disappoint! Everything went great and I would highly recommend this dealership to anyone looking to purchase a vehicle. The whole team was helpful and talkative and even though they didn't have the vehicle I was looking for in stock, they went out and got me one the next day! Wonderful job everybody!! Thanks

gail.gustafson

Sep 14, 2012

i had some issues with my 2011 nissan versa and woody was extremely helpful in taking care of the issue i would say he went out of his way to take care of the issue with my new car

wade04

Sep 14, 2012

I have bought about ten cars from Mike Hruby and about eight from Harry Brownand i have always been very happy with Harry Browns service department and thesales people.

jwiggs

Sep 12, 2012

I have always been impressed with harry browns, and working with Woody made it even better. Will definetly keep coming back to purchase more vehicles.

farmern

Sep 11, 2012

Harry Browns has an excellent sales team. We have been buying vehicles from there for many years and would not go anywhere else. We are always treated great. Thanks again

brandyn.seipel

Sep 10, 2012

I was impressed with the quality of the work that woody did for me. The car was good condition and I am impressed with it. I had a few minor problems a few days after getting it home.

Ellen Steb

Sep 10, 2012

We were treated very well by Carson. He kept working with us to get the vehicle that would work the best for us. Carson also took alot of time showing us how everything works when we picked up our Jeep.

kefro2

Sep 10, 2012

Joan Hunt was fantastic to work with. First time meeting her and felt like I have known her forever. She makes you feel great about your purchase and you walk out with a smile on your face. A +++++++++

patricia.kadrlik

Sep 10, 2012

i was very disatisfied with other dealerships because they didnt give me the freedom to test drive what i wanted. I am very satisfied with not only the quality of vehicle i purchsed but also with the friendlyness of tom, he was willing to accompany us on our journey to find the right vehicle no matter what it took.it was not just about a sale to him.

hollyblondie

Sep 9, 2012

I bought from out if state an dthey took care of everything to make my purchase easy and smooth, have never had a better experience buying a car than I did at this dealership. I will only shop here for cars in the future, they were fabulous!

dennis.vandenhemel

Aug 31, 2012

Joan was our saleperson & she was great. she wasn't pushy or aggressive during the process. We didn't plan on buying a vehicle that day, but we did. We had our 2 1/2 yr old daughter with, Joan was great with her while we went through the purchasing process. There were a couple of issues with the van, they took care of them no problem. While taking the van home a valve stem blew off, I called Joan and she said to have it fixed. They would take care of it, not all dealerships will do that. Heidi was helpful & informative through out the financing process.Thanks again Joan

moonlitej2

Aug 27, 2012

This is the 2nd time we have dealt with Brandon. He appears knowledgeable about the products we were buying. He was courteous, friendly, and took the time needed to explain things to us. This is the 2nd time we worked with Heidi. She was very patient with us and very friendly and helpful.

hunt10fish5

Aug 25, 2012

We are previous Chevy pickup owners and are quite familiar with them. We were down from Bloomington to look at a specific truck.Woody was great to work with and ensured that all the newer features were pointed out to us. It was a relaxed, no hassle or pressure atmosphere that we really appreciated.We appreciate Dale effort's and cooperation in the office; very pleasant.We were sold on the truck in an 1/2 hour!The whole staff at Harry Brown's, especially Woody and Dale, whom we worked directly with, made this the most enjoyable experience purchasing a vehicle ever!I asked Pepi how she felt about our visit. She said it was all about us; "CUSTOMER SERVICE"!I told our 42 year old son we had bought a truck at the Chevy dealership in Faribault. He said "oh, Harry Brown's, they have a good reputation.Thank You!

johnbarthel

Aug 24, 2012

I am very impressed with Harry Brown's and their excellent customer service. I went to Harry Brown's based on a referal of a friend at work. I have been looking at the Chevy Volt for some time and the recent leasing option is all it took to get me in the door. Their customer service sealed the deal. They where very reasonable on my Ford Escape Hybrid trade in. They where very honest on what they where looking at when pricing my trade in. Mike Arndt worked with me through out the sale, there was a comfortable sales atmosphere and he made sure I was able to get the Volt I wanted. Even after the sale I have continued to have a good experience with Mike and then Luke when looking for accessories. I would highly recommend Harry Brown's to anyone looking for a new or used vehicle.

benjamminvtec

Aug 23, 2012

Hi just wanted say it was nice dealing with you guys. Woody was awsome to work with, he got the most for my trade in and was willing to work with me to make the deal go through. Heidi was very kind and informative on information on my zurich coverage. You guys definately made my purchase easy and I love the truck. Thanks again.

kimwilberding.hanson

Aug 23, 2012

In the past we always bought our cars from Adamson Motors in Rochester since we are from the area. We are campers at Winjum's Shady Acres in Faribault and met Harry at Winjum's restaurant. Many people told us that they had purchased from Harry Brown's and had many great things to say about their experience so we thought we would stop in. The minute we drove into the lot, we were greated by at least 3 employees. We were showed into the show room and immediately were waited on. I told them I was looking for a Nitro but wasn't definetly set on it. Tom showed me a Jeep Liberty and a couple of other vehicles on the lot. Then we drove a brand new Dodge Journey - I fell in love with it. Harry's did not have the color that I wanted so they searched the web and found me one in Duluth. That one ended up being sold so they called and told me they found one in Wisconsin. This was on a Tuesday and by Friday I was driving away in my new 2012 Copperhead Pearl Dodge Journey. The whole process went very smooth from sales to financing....I can honestly say it was the best new car purchase that I have ever been through. Thank you Tom and Harry Brown's - I love my new car!!!!

jody.javens

Aug 19, 2012

WE FOUND THAT ALL THE STAFF WAS VERY FRIENDLY AND KNOWLEDGABLE. THEY WENT THRU EVERY THING COMPLETELLY AND IN A TIMELY MANNER. WE WERE VERY PLEASED WITH THE SERVICE

jhdavey092608

Aug 16, 2012

We worked with Woody and it was great to work ith! Stayed after his shift hours and took real good care of us. Kevin worked hard to help us with the finace department and was happy with his outcome! Thanks for a good team to work with! We plan to return and tell people about you !!!0

Scott Stover

Aug 16, 2012

My wife and I felt very good dealing with Woody and Dale! We will be back. Woody camethru with everything we ask and said he would do! Also, Dale help us understand the after market stuff. We want to take this time to thank Harry Brown's team for the great experience we had in buying our new car!Scott and Connie StoverEagan. MN

PhyllisBubach

Aug 13, 2012

The whole process from start to finish was so easy. Woody was always available to answer my questions. He made it possible to get my car by arranging to meet me half way. I love the car. It is everything Woody said it was. I am very satisfied with the whole transaction.

vwinstead

Aug 13, 2012

Woody was very helpful in showing me the vehicle I was interested in. Heidi was also a great help on the financing and paperwork side.

dlage

Aug 9, 2012

Having never visited Harry Brown's before, I did not know what to expect. My first visit was late afternoon on a Saturday and Dave Wilson, whom I had spoken with on the phone just prior to my visit, was friendly, professional and fun to work with. Dave had the vehicles I was interested in looking at waiting for me upon my arrival. I appreciated his willingness to not only answer my questions but to allow me time to think each step of the way. Dave kept in touch and was always available yet I never felt pressured to complete a sale. It takes a lot to convince me to do business beyond my home town. Dave Wilson, Dale Covington and the Harry Brown's staff provided me not only with the vehicle but with the service to make this happen. They worked to meet my expectations on the trade in value of my previous vehicle and continued with exceptional service through the delivery of my 2012 Chevy Equinox. It is without hesitation that I will continue to recommend Dave Wilson, Dale Covington and Harry Brown's to my family and friends. I will also return to Harry Brown's for future vehicle needs.

awaldvogel

Aug 8, 2012

Woody AffolterI would recommend this dealership I have had nothing but a great experience with Woody he was very wise, helpful,and friendly. I have called him many times and he is always is happy to hear from me and see how I am doing with my car. Thank you very much for all of your help! From: Ashley Waldvogel

gsubra

Aug 3, 2012

We had a great experience when buying our new truck. Great pricing and great service. This is our second vehicle that we have purchased and will come back again.

E46M3

Aug 1, 2012

Thank you very much to Mike Hruby, Carson Hruby, Chad, the sales manager, and Heidi for a great experience. I drove 3 hours round trip to purchase my used vehicle. Mike and Chad were very friendly and courteous upon my arrival. No hard pressure or cheesy closing tactics after the test drive. They tried to help me out with my trade and gave me a fair deal for me and profit for the store. I called Mike later on that day to finish up the deal. He arranged for his son, Carson, to deliver the vehicle the next day. I arrived and saw some damage to the rear bumper. Carson picked me up and brought me back to the store to resolve the issue. The sales manager, Chad, arranged to have the bumper repaired. I brought the vehicle home and noticed an oil leak in my garage. Mike sent up a shuttle driver with a loaner for the week and brought my vehicle to the body shop and service garage. They returned my vehicle at the end of the week as promised. Heidi, the finance manager was very nice and didn't pressure me to purchase any extras. She stayed a few minutes late after closing time to complete the deal. A very big atta-boy to Carson for saving the day and doing whatever it took to save the deal for his dad and the dealership. Both him and his dad were fun to work with, honest, and cared about my wants and needs to complete the deal. Carson showed honesty and integrity that is hard to find with sales staff. They gave me a Harry Brown hat, coffee mug, can coolers, and chocolates!Harry Brown should be proud to have great employees like these.

wcbollum

Jul 28, 2012

Overall good experience. Would recommend product and service to others. Total purchasing process was five months. Started slowly as initial sales guy wouldn't "Ask for the order". Then took a lot of time for second sales guy to "pick up the pieces". Everything finished well, however. Only complaint is that new pickups cost too much. Not much the dealer can do about GM's pricing, I guess.

rdshunt

Jul 26, 2012

The only real complaint that I have is the price of parts when doing service. Can get lots cheaper just about anywhere else. People are awesome though.

prplbutterflies

Jul 20, 2012

Friendly and easy to work with. Not pushy like other dealerships. Would recommend dealership to friends, family and co-workers. Would go back in the future.

ilymta

Jul 19, 2012

Great service, Attitude, felt like one of the family. Found what I wanted and in my price range, Awesome serviceThanks so much Woody Affolter

Wallywilly

Jul 19, 2012

I am impressed with the overall professionalism of the whole dealership. They were friendly and I thought I could trust them without question. Woody and Luke were greatto work with and I'll do it again!! Found the right vehicle at the right price and I'm happy. Overall experience: 10.

lshepherd8

Jul 16, 2012

It was a good experience. Our sales person Mike Hruby is a very plesant person to deal with. He does an excellent job of showing you9 what you want. This is the second new vehicle we purchased with Mike being the sales person.

ladx0001

Jul 11, 2012

Got really good Trade-In Value (for my Chrysler) + Dealer Incentives (for my New Chrysler Town & Country)Staff was helpful and answered all the questions I had. Eventhough they didn't have the Chrysler with the options I was looking for they got me one with dealer trades. Thanks

2209219

Jul 9, 2012

My wife and I worked with Carson on the purchase of a 2012 Equinox. He was very professional, friendly, informative, and most importantly, not pushy in the least. I appreciate when I get treated like an adult when looking for a vehicle. Once the deal was agreed upon, Heidi got involved and explained the finance options available to us. It was a pretty efficient process. Both of these dealer representatives did a great job. My only minor issue is that I'm not used to being offered a multi-thousand dollar extended warranty right near the close of the paperwork. It just seemed like an up-sell that I wasn't ready for. I wonder if there is a better time to offer it. Having said that, I'd have no problem working with Harry Browns in the future.

Cyclone-XD

Jul 9, 2012

Great to work with, found the vehicle on the internet and Mike gave me a great description and all the info needed that I was comfortable driving the 3 hours to purchase it.

Camchevy

Jul 5, 2012

Great dealership, Mike is a wonderful salesman and will continue buying cars from Harry Browns. Financing department was ok, I was a little disappointed with there friendliness

keepitsimple

Jul 2, 2012

Brandon and Dale both made looking for and purchasing my 2007 Mazda5 a wonderful experience in shopping for used vehicles. They were very friendly and really showed the "Family" in the name. We will surely be back when the time comes to purchase again.

johnhoefs

Jun 28, 2012

My wife stated that she thought it was the "best car buying experience" we ever had! Communications were great, no pressure, nothing but help and service directed at satisfying our needs and interests! Thanks to Woody & Dale! John & Deb Hoefs

Wbrandt

Jun 28, 2012

This is the third vehicle I have worked with Woody to purchase from Harry Browns and each experience has been outstanding. Between my wife and I one of us is getting a different vehicle about every 2 years.

detailer09

Jun 26, 2012

I saw the car I purchased on Cars.com and immediately emailed Woody to find out more about it. I have never met Woody before and after talking with him for just a short period of time I knew he was definitely worth dealing with. He was honest and up front with me at the beginning. He told me everything possible about the car and explained everything in detail. I then proceeded to tell him I lived 400 miles away and that didn't change anything, he never retracted anything he told me previously. I knew then that was going to be my car and I had a sales person on the other end of the phone that was going to earn my business. I arrived to test drive the car on a Saturday at 4:30, just a half hour before the dealership was ready to close. Woody and I took the car for a test drive, I told him I was sorry for arriving so late and he said no problem at all. We got back to the dealership 10 minutes before closing. Woody asked me what I thought and I said I will definitely take the car. I told Woody I can come back and purchase it another time so they could all get home to their families. Woody said no, we will stay around until the purchase was complete. I was shocked, Woody, Dale Covington and Mike Arndt all stayed around until everything was complete, not to mention the guys stayed in detail and recleaned the car for me. This was the best experience I have ever had purchasing a car. When we got done with everything and the keys were handed to me Woody and I were standing by the door talking, by then it was 6:00, an hour after closing time. A couple drove up and came walking to the door, I then told Woody thanks for everything and was walking out, Woody asked the people what they needed and let them into the dealership. That is unheard of. Woody knows the value of customer service and should be rewarded for that. I spent less than $10,000 on my used car and I was treated like I spent $50,000. My hat goes off to Woody and the whole staff working at Harry Brown's. I will never forget the great experience I had dealing with Woody and I will definitely be purchasing my next vehicle from Harry Brown's in the future. Thank you so much For everything Woody, You are the type of employee who goes above and beyond the meaning of customer service.

3960

Jun 25, 2012

Woody was very friendly and he wasn't pushy about the purchase. I called him when I found the vehicle on-line and was very honest about the vehicle and the condition it was in. He was right on when I saw the yukon and it waas just as described. Great job!!

Rbest30

Jun 24, 2012

I purchased my Yukon solely based on the Internet views and Woody's guarantee that the vehicle was pristine. After driving from the Chicago area to 'Minnesota I wasn't disappointed. Woody was a pleasure to deal with and the dealership was fantastic. Would recommend Woody and Harry Brown to anyone. Great experience.

j1ad2002

Jun 22, 2012

Every time I do business Harry Browns is a good experience, from the fast costumer service, to the helpful hand finding you what you are looking for, they treat you like family, not just another sale!

Cruzer2012

Jun 17, 2012

So far my experience with Harry Browns Dealership has been very professional and pleasant. Brandon Vance was very helpful and informative. He is a very good salesman and I can tell with his confidence and positive attitude that this young man is going to go places.We love the Chevy Cruze. Gas mileage, looks, and all the options are fantastic.

lsjeno

Jun 17, 2012

Carson tried very hard to meet all of our needs. He looked all over to find us the car that we wanted. Heidi was very knowable and well trained with her part of the process of financing a car.

jgoff

Jun 13, 2012

Excellence, in every way, of handling my purchase. Thank you very much. Would recommend to everyone. We had the best experience ever. Would highly recommend this dealership. Thanks again

kimthaden

Jun 13, 2012

I've had two cars from here and the service was great. Everyone is friendly when you come in the door. Woody was my salesman both times and did an excellent job. After my first time working with him I asked for him again. It's a good feeling for the customer to feel they can trust and be honest with their salesman. He answered all my questions and helped me learn things about my car that I didn't even know existed. Very, very pleased with his work. I would definitely recommend Harry Brown's to everyone and definitely have Woody helping them. Kim Thaden

naarsen

Jun 13, 2012

Thank you Harry Brown's Chevrolet for working with me to make a great car deal. I am very happy with my 2009 silverado. The service was EXCELLENT and I hope to be doing more business there in the future.

morch

Jun 11, 2012

The service we were provided by Brandon Vance was exceptional. He was very knowledgeable and listened to our needs. We came having an idea of what we wanted, but he took the time to show us other options and find the best fit for us. The service was not anything like the stereotype of a sales person, what a relief! We left with two cars and are incredibly happy! We will always recommend Brandon/Harry Brown's to anyone.

geneNbetty

Jun 10, 2012

We stopped at Harry Brown's to check out two vehicles we had seen in the lot & online.One was new, the other had 23,000 miles on, both were 2012 Chevy Equinox.We met Dick Jensen as we were walking toward the entrance. He showed us both vehicles thoroughly explaining all the operations and options of each. Dick was very knowledgeable in answering all our questions. Dick was friendly but not at all pushy while explaining the differences of each vehicle. After driving both vehicles, we decided to consider purchasing the new one. Purchasing the vehicle was hassle free and we were very satisfied with the agreed upon price. Everyone we dealt with was more than pleasant to talk with and gave us valuable information. We believe the staff at Harry Brown's are top quality and will definitely return in the future.

djensen

Jun 8, 2012

Initially the visit to the dealership was fine. Mike Ruby was not too pushy which we liked. After we agreed t purchase the vehicle though he kept saying we were getting such a great deal because the vehicle was "hail discounted" which he kept using as an excuse why the could not negotiate the price of the used vehicle or our trade-in. We later learned the discount was 0$. Then he told us it would take 15 minutes to meet with the finance department and took all our info. after waiting 2 hours, for Heidi who was not at all apolagetic about the wait, she proceeded to get all our info again in the middle of the lobby, not inviting us into her office. We decided to leave and get financing elsewhere. Then Mike told us we could pick up the car in two days which was fine, I wouldn't have cared if it was five days. But the night before we could get it he called to say that the detailer ruined the driver door with the buffing wheel and said plainly that I WOULD HAVE TO PAY TO FIX IT! I disagreed and when I told him the deal was off he grudgingly offered to have their shop repair the door. He would not however repair the door and allow me to inspect it and then purchase the vehicle. He told me if I wanted it I would still have to pick it up at the agreed time because "its the end of the month". This made me feel like if they got the money I would go away. After we purchased the vehicle the told me I could take it right over to the body shop myself so as not to inconvenience them! And that Iwould recieve a loaner car. But their sub par body shop told me they had no cars to offer me for "maybe 2 weeks?". So I called Mike, who said it was "not his problem" but he would get me a car to drive to work since the had my trade. He never called me back, so I showed up at the dealer and demanded a car and they grudgingly gave me one, that got the ball rolling on my repair though! Bottom line is I was never so happy when I left the lot for the last time, and the feeling was mutual as Mike said "hopefully we won't see you again". I like the vehicle, but don't want to return to the dealer because they ruined the whole experience for me. What kind of reputeable dealership calls and asks you to pay for damage they caused and then demands payment in full?

Jeannab

Jun 8, 2012

It's was a pleasure to work with you Joan.Thank you for work with us on getting the right price for your budget.Thank you,The Bauers

mschin

Jun 7, 2012

I ahd a very pleasant buying expericene purchasing my new vehiclee from Harry Browns. I like that I was able to drive vehiles from two different manufractures and compare without driving to another dealer.

bmoore42

Jun 6, 2012

Scott and Heidi did an excellent job of answering questions and explaining the information presented to us. Scott was patient and was willing to look at several different vehicles and answer many different questions on the different models we looked at before we finally made our decision. He also did a great job of explaining all the bells and whistles of our new car.Heidi did an excellent job of going through all the financial paperwork and explaining in great detail all the options available to us.Thank you to both of you for making this experience a good one!

jmb14

Jun 3, 2012

My husband and I were in the market for a new vehicle, and we were looking slowly, I was surfing the internet looking at vehicles and the Dodge Ram came up, saw the rebates, it showed an interest, I said honey, looks go check out the vehicle last Sunday - so we did.. it sparked an interest in us both, so we checked few things out deciding if should go for it, And we new we needed to update our vehicles and we both agreed to just go for it. So after memorial day my husband called the internet phone number to the dealer ship and spoke to Woody and brought up the vehicle of interest and asked to have it cleaned up the one checking out, we drove over from Zumbrota on Wednesday close to 5pm. The vehicle was cleaned and ready to try out, my husband got in the vehicle and fell in love with it when he took it for a test drive. We made a deal, and home came the vehicle.... Just went over the electronics, satiilite radio, and blue tooth - we got that set up what a treat. We both love it.. One of the big highlights it rides smooth and it's a Hemi!!!! get alot of comments - Dodge now has the best trucks out their, Nice truck, Our neighbor said I am buying that truck in 2 years..

coleliza

Jun 1, 2012

This is our second vehicle purchase from Harry Brown's. We live 90 miles one way and go by several dealerships to get to Harry Brown's but we were so pleased with our experience there that we will continue to go back. Woody has been great to work with and makes the deals go smooth and quick. The service department has also been wonderful to work with. I was so suprised that they were willing to do the service work and give me a wonderful loaner vehicle! I wish I lived closer to do all service work with them! Everyone at Harry Browns has always been more than nice and they like kids! Thanks Again and we will be back for our next purchase!

mike7553

May 30, 2012

this guy when way out of his way to help us find our truck we wanted, and to my surprise he found just what we wanted on our new truck,thank you harry brown keep up the great work mike & dixie

angiebelle2

May 27, 2012

We just purchased a brand new van from Harry Brown's. Very pleased with the selection, two vehicles closely matched our wishlist and they were definitely willing to look at other dealers for us too. Financing was effortless and easy to understand. I only wish we had whopped for vans earlier......we love it!!!

smithmarieanna

May 24, 2012

We just purchased our second vehicle with Brandon and have been VERY pleased with him. So helpful and friendly. Highly recommend him and Harry Brown's.

david & karen Miller

May 22, 2012

We found a car online, called Woody, and went down to Faribault from Maple Grove to see the car. He was very helpful, informative and we felt like he was really looking out for the customer as well as his dealership. We decided that same day to get the car. It needed some repair on the sun roof, so when that was fixed it was delivered to us. We were very pleased with our total experience. Thank you.

klmartin777

May 22, 2012

I purchased a 2011 Acadia from Brandon Vance and Dale helped us with the financing. I am very pleased with the Acadia and enjoyed working with Brandon and Dale. My husband has also purchased his truck from Harry Browns and we have also referred family and friends that have also purchased form Harry Browns and will continue to give them the referrals since they are great to work with!

Roozen

May 20, 2012

My husband and I found a car on the website and emailed Woody. He responded and we set up an appointment to come and look at the car. He was very friendly and very helpful with all of our questions. My husband and I were able to visit on our own because Woody said he would give us some time alone to do that. We had no intention of buying a vehicle that night, but with the help of Woody willing to work with us on price and our trade-in, we left that night leaving a down payment. This was the very first vehicle we have bought from Harry Brown's and we will more than likely be buying more there when needed. My husband and I were impressed by the fact that Woody was not "pushy" as we have found many salesmen are. Thank you Woody for a job well done! I love the car...........

Broviak08

May 18, 2012

I went in just to look for a new car with no expectation of actually leaving the lot with one. The salemen were extremely helpful in my decision to drive off the lot. Dick was extremely helpful with any questions that I had and seemed to know a lotMore information on the vehicle than any other dealership that I had visited. While waiting for the paper work to get finished I was treated to freshly baked cookies. They also had popcorn and coffee...but cookies. I had called the next day to ask a question and they were very pleased that I had called and helped me out in a hurry. My family has dealt with these guys for years...no wonder why we keep coming back!

E357gas

May 18, 2012

I have never enjoyed car shopping. Our experience with Joan changed that, she was great! She was so easy to work with and helpful. She answered all of our questions, and when she didn't have the answer, she was very honest and willing to find out the answer. Their entire staff was very professional. They followed through with all of their promises . I would not hesitate to recommend Joan & Harry Brown's dealership.

jchristian1969

May 12, 2012

Bob and Heidi were extremely helpful and went wayyyy out of their way for us. We contacted Bob over the phone, and told them what we needed, what we wanted and he hooked us up. Between email and phone calls, he got our order spot on. We live in North Dakota, and could only complete our sales deal on a Saturday, later at night. When we got close to Faribault, we gave them a call and they met us at 8:30 p.m. at the dealership. Heidi had all of our paperwork ready for us to sign, Bob introduced us to our new vehicle, and we were on our way in less than an hour. We could not be happier with the service we received, the dealerships around here wouldn't go that far out of their way. Our new truck is awesome.THANK YOU SO MUCH BOB AND HEIDI. YOU WERE GREAT!!

katrinak1235

May 9, 2012

Best experience I have ever had buying a car! Joan was the BEST, Friendly, patience!! Great follow up after I brought the car home! The hour drive for me to the dealer, was worth the way I was treated!!

eckto63

May 8, 2012

Woody was friendly and knowlegeable. I saw the car online and had a test drive the next day. The car was set aside for me eventhough I showed up later than I planned. There was no pressure or gimmicks used to try and pursade me to purchase the vehicle. I appreciated that greatly!

timpitt

May 7, 2012

Thanks for the help in finding a new vehicle. I would have liked a little more for my trade but everything went smoothly and in a timely fashion. Thank.

ldickie

May 4, 2012

My wife and I were very impressed with the process of buying our new/used car from your dealership. We live in Blaine MN and our salesman Carson offered (on his day off) to drive the car up to the cities to show us the car over my lunch break from work. You would never get that kind of service in the Twin Cities dealerships.I will recommend this dealership to anyone looking for a new or used car in the future.It really is worth the drive to not only save money but to receive the customer service that SHOULD be expected everywhere.

Gaylord Moeckly

May 3, 2012

Everyone was knowledgeable, friendly and helpful. Scott answered all my questions and explained the features that were different from my old car.Jason explained the service that they offer and the ease to get into the shop when needed.Heidi explained the Zurich Sheild and the extended warrenties.All in all Impressive. No one had to ask someone else to answer any of my questions. Plus I got a reasonable deal.

Major452

May 3, 2012

I was very happy with the help I received in my search for my new car. I love my new Equinox and Brandon was great in finding me just the right one, and explaining all the features in my new car. Dale was very pleasant to work with also, in doing all the paperwork that needed to be done. All in all I would recommend everyone at Harry's. I am loving my new ride. Thanks to everyone.

mysontiger

May 3, 2012

In anticipation of retirement and turning into a Snowbird, we decided to purchase a new Sierra Diesel Pickup. We contacted Woody Affolter and told him what we wanted and he found the perfect truck for us. We were very fussy on what options we did and did not want but Woody found one in another state that fit the bill. He made us feel like we were the only customers that mattered and gave us the Royal treatment and welcomed us the the Harry Brown family.

briansabers

May 2, 2012

My wife and I had been searching for a new vehicle for a couple of months and found the Yukon at Harry Brown's. It was a tough deal because they are in Faribault, MN and we are from Sioux Falls, SD. I was in the area working so Woody invited me to stop in and take a look at the vehicle while I was in the area and we could run some initial numbers. Right off the bat I was treated very nicely and they met every expectation that we were looking for. My wife and I came back a couple days later to finish the deal and we were greeted with smiles. We were very happy with every part of our experience at Harry Brown's and I would tell any of my friends to give Woody a call if they are looking for a new vehicle.

terryhaas

May 2, 2012

Woody has sold me two trucks in the last two years and both times has been great, i will be back for my next car or truck.

farmern

May 1, 2012

Working with Luke is always a good experience he is very knowledgable on the products he suggests or offers and makes it easy to decide which products to use. Highly recommend going to see Luke if you need accessories or some info on different options. Thanks Luke the Jeep is looking Awesome

cjungbauer

Apr 30, 2012

I worked with Woody Affolter on a vehicle trade. This was my 1st time negotiating a purchase on my own. I could not have found a better salesman. I appreciated his helpful yet not aggressive approach. He made this experience enjoyable.

farmern

Apr 28, 2012

this dealership is very proffessional, Steve did a wonderful job with helping us and answering any questions that we had. Will let others know what a great job these guys do.

gailsexe

Apr 28, 2012

We were looking for a new car and contacted Woody. We weren't sure what kind of vehicle we wanted and whether we wanted new or used. Woody was very helpful with our decision-making and friendly throughout the entire process.

dreiter

Apr 26, 2012

Scott did a great job helping me find a car. It was a fast turnaround and he and the staff were able to help me find a car to fit my needs.

tagger

Apr 25, 2012

My husband and I have been looking around for a number of days, for a new economical car. We had been to three other dealerships and at the first two, we were not even acknowledged by any sales staff for at least 20 minutes. We had looked through all the new vehicles and were moving on to the used ones before anyone even said 'hello' to us. At Harry Browns in Faribault, my husband pulled into the parking lot and before he even parked the vehicle, a sales staff member was there just saying "hello" and if we had been working with a staff member or not (so he could go and find that staff member for us if we were working with someone else). Dave Wilson is a very enjoyable, honest salesperson. Whatever question I or my husband had, he answered it with all the sincerity and honesty he had. The finance department was very smooth. We will definitely be sending others to Harry Browns for service. Thoroughly enjoyed our experience with Dave and the whole Harry Browns team.

Kowskys

Apr 21, 2012

Excellent service from the moment we set foot on the lot. Absolutely, no pressure and we were treated as if we were the only customers in the entire dealership, even though it was busy. Everyone; from the salesman, financing manager, accessories manager down to the delivery drivers, treated us with respect and worked with our schedule. We were asked where we would be getting our vehicle serviced where we first started the paperwork on the purchase of this vehicle. We had said we would go in the area we work and live. After the paperwork was done and the salesman took the extra time to go though the entire set up of the vehicle. We discussed the fact we wished the dealership was closer. While working with the accessories department every attempt was made to do things at our convenience and we were updated along the way. It is because of all of these things we have decided to have our vehicle serviced at Harry Browns also.

carika

Apr 19, 2012

Had a great experience buying our new van. Everyone was very helpful and easy to work with (even stayed late to get all our stuff together). Also they have a really nice kids room where the kids could play and eat popcorn :)

elainehuber

Apr 15, 2012

My son-in-law found the car we purchased on the internet. I looked at it and liked the options, so I sent in a request for more information. I started emailing with Mike and then Don and I made an appointment with Mike to see the car. We have old cars and have not purchased a car in almost 12 years. Mike answered all our questions and if he did not know the answer, he told us that and would find out. We really liked the fact that he did not make up answers. We also did not feel like we like the dealership and how everyone was so friendly and not pushy. It was a very comfortable experience. We were also happy with Heidi in financing. She was very friendly and it was late at night when we were signing all the papers. I would not have wanted to answer a survey at that time. There is too much to think about, just buying a car, adding a few options and such, that the survey would have been one more thing, we would not have wanted to do. I have already told a few friends that it is worth the drive to go there. We got a great car and are very happy.

selamp

Apr 12, 2012

I drove from the Sioux City, Iowa area which was almost 4.5 hours to purchase a new Chevy 1500 from your dealership. I have purchased 5 new trucks in the last 7 years and my experience at Harry Brown's was excellent. I found the truck I wanted on Autotrader.com and had it not been for your Internet advertisements and Brandon Vance responding to my requests, I would have not discovered your dealership.

pattyjohnstad

Apr 11, 2012

We have purchased a number of vehicles from Harry Browns and our experiences have always been favorable. Recently we were in the market for a new Chevy Equinox and began our search for a vehicle in the Twin Cities. Our experiences with sales professionals in the metro has been less than favorable. Once they have your name and phone number, the sales calls continue multiple times throughout the day, not to mention the pressure we received to purchase from the managers was unbearable. So, after locating our vehicle of choice at another dealership, we went to Harry Browns to see if they could get us a similar vehicle. Mike Arndt greeted us when we drove on the lot and provided us with excellent service from start to finish. He was able to answer all of our questions and get our vehicle of choice. What I appreciated most about Mike was the fact that he asked us early on about our preferred method of communication and suggested email as an option which was a fantastic alternative to the high pressure and redundant phone calls!Our recent experience with Harry Browns further validates why it pays to stay local and purchase from a home town dealer. We will definitely be back and ask Mike to help us with the purchase of our future vehicles.

MMcNamara

Apr 10, 2012

I enjoyed working with Steve while purchasing my new crossover.He was attentive to my question had and explained every thing very thoughly.Thanks Steve

dianedockery

Apr 9, 2012

The sales and finance team (Mike Hruby, Heidi and Dale C.) were all very professional, courteous and helpful. They made buying and financing my car a pleasant experience. Great personal service ... exceeded my expectations!

ccmcnallan

Apr 1, 2012

Thanks Brandon for the great find on my car! I needed a small car to drive to work- the Chevy Cobalt is perfect! It needed the tires aligned but you took care of it at no cost to me! Everyone was super friendly and always putting me first.Thank you!

seedman

Apr 1, 2012

Easy to work with. Felt he was very honest and helpful. Dave worked really hard to make sure he could present me with a deal I was comfortable with. He listened very closely to what I wanted and matched me with a great vehicle. Very pleased with the help he gave and the dealership in general.

lbuller

Mar 30, 2012

Found the vehicle on-line and when I contacted the dealership, Woody was very professional, helpful, responsive in getting me information, and not pushy. He was not trying to convince me a pickup HE HAD be the one I wanted. (of course, he had the one I wanted.) I took a buss 350 miles to pick up the vehicle and it was just the way it was discribed. Negociated a fair price over the phone and it was cleaned up really well and the paperwork went smooth. Thanks. Wish they were closer, but would be willing to go there again.

rocketman76

Mar 29, 2012

I've been shopping for a 2010 Camaro for about 6 months, and I had a list of options which were a must have. I also had a specific price that I wanted to pay, which was lower than the national average. I was willing to travel for the right car! I was incredibly pleased that I was able to find "My" car within 50 miles of home. When I arrived I was greeted by Nate Goodnature, who was relatively new in the car sales department. Nate treated me with great respect and was a pleasure to work with. As I have been shopping around for a fair ammount of time, I was expecting the typical B.S. and dealership games. Granted, I knew from my research that this was the car I wanted at a good, lower than average price... so, the car sold itself. Nate Goodnature was very helpful and answered every question that I had, even if he did not know the answer off the top of his head. While I could tell that he was still learning the ropes, it was very comforting and reassuring to see how hard he worked to make me a satisfied customer. So, if Harry Brown's has the car you are looking for, I would highly recommend stopping in and seeing Nate Goodnature. I also should mention that Nate and and the Finance department stayed late so that I was able to take my car home that night. Thank You!

tabsern

Mar 26, 2012

We were looking for a quality used car to send to college with our children. Brandon Vance was our salesperson and was extremely helpful, accommodating, and patient. He showed us several vehicles and allowed us to test drive and compare each of them at our own pace. Once we decided on a vehicle, Brandon made sure all of our questions were answered and ensured we were comfortable with our choice. This was easily the most pleasant car-buying experience we have had. We would not hesitate to buy another vehicle from Brandon at Harry Brown's Family Automotive.

dhanks

Mar 21, 2012

We got 2 new vehicles in the past 6 months. We went from good to better. They went above and beyond to help us. Are next one will be red. Although white is OK. Thanks again to Bob, Dale, and Arlene. Don & Sharon

Steve Kohl

Mar 18, 2012

Purchased a 2012 Chrysler 200. Dave Wilson was our salesperson and his attention to detail was impecable! We were very pleased with him and Jon Speckhals, both offered excellent service! Great experience for all of us!

ronmueller

Mar 15, 2012

Purchased 2012 Chevrolet Malibu. Very pleased with engine and braking performance. All major mechanical and electrical components are easily accessible which makes this a very maintenance and repair friendly vehicle.Also impressed by Ms. Hunts salemanship style. She was not pushy or aggressive. She allowed me to examine the vehicle on my own and brought to my attention any features which I had overlooked.Quick price negotiation and paperwork signings with no hassles or delays. They even detail cleaned and gassed up the vehicle for me. I have already recommended Harry Brown's family automotive and Ms. Hunt's business card to several co-workers.

jhuisman

Mar 14, 2012

I thought that Woody did a great job. His service was very timely and he was very courteous. I was able to tell him what I wanted and he(along with others) was able to accomplish the task. He did a great job!

snelson1378

Mar 11, 2012

Thank you Carson for the excellent customer service!! It was a quite and easy processes to get me into my new Chevy Malibu. Thank you again.

lulumac

Mar 10, 2012

We felt we had a great buying exp.from the owner greg to our salesperson mark,everyone was more than friendly;We also feel we got the best deal on our trade and we love our new malibu!Thank you! Paul&LuAnn

Tcarrejo

Mar 8, 2012

My entire experience at Happy Browns was great. Searched every where to find a perfect car; Being a First time buyer with no established history, Harry Browns employees made it happen. Woody, who contacted me first, made me feel welcomed & important, made my time valuable. The customer service of Woody was amazing. He answered all of my questions and made me feel very comfortable. He was honest and up front about everything in the deal. I would recommend Harry Browns and Woody to anyone looking for a car. Make sure and ask for Woody. I got a great car, got a great deal & couldn't be happier. Great experience!

K Wilson

Mar 7, 2012

I bought a mildly used Toyota Camry from these folks. It was a thoroughly satisfactory experience. No BS, no games, the price was reasonable, and they were very straightforward, honest, and helpful. They very carefully resolved a minor issue with the car before I picked it up. I'm quite pleased with the car, and I'd certainly recommend Nate Feuerhelm and the dealer.

Brian Hunt

Mar 1, 2012

I called the dealership early Saturday morning (2/25/2012) to see if they would honor the same discount advertised in the Minneapolis Tribune for a new 2012 Malibu LT. They didn't have a Malibu w/leather in the color I wanted, but they gave the same discount for a Malibu LTZ. Extremely happy they allowed the discount for a loaded Malibu.

jpeck999

Mar 1, 2012

I've heard many positive reviews about Harry Brown's Family Automotive so when I started shopping for a car this was the first place I looked. Overall this was one of the best car buying experiences I've ever had. My car was competitvely priced and better than advertised on-line. I worked with Woody Affolter during this purchase and found him to be an excellent salesman. Woody was very easy to work with and he went out of his way to make sure I was completely satisfied with my purchase. I highly recommend Harry Brown's Family Automotive.

jareuvers

Feb 29, 2012

As soon as I walked into the dealership I was greeted. She helped me pick out the perfect car for myself, and I love it! I am so glad I went to Harry Brown's and will definitely go back when I need a new car. I will also very willingly recommend this dealership to friends and family.

BonnieR

Feb 26, 2012

I was in the market for a more fuel effecient car and has spent a couple weeks online researching vehicles available. I got it down to 2 that I was interested in. The first one was actually in another town. I had made arrangements to go test drive it on a Saturday but was unable to make it so we agreed that I would drive the 45 minutes from where I live on Monday after I got off work. I asked the sales agent to email me if anything happened. Imagine my surpise when, just before I was leaving the building, I checked my "garage" on Findcars.com to see that the car was sold! There was no email. I called the dealership and was informed that yes indeed it sold that morning and that an email had been sent to both my work and home emails...which turned out to be NOT TRUE. So when I got home I called Harry Brown's to inquire about my car. I was put in touch with Helena who quickly suggested that I put a deposit on the car so as not to have the same thing happen again. GREAT THINKING!!! Since my drive to come see the car was about an hour, I greatly appreciated her suggestion. She wasn't there when arrived...but that was excuseable as she was out getting the car washed for me. The rest of the evening was pretty smooth. I couldn't haggle with the price of the car because, from my weeks of research, I knew it was outstanding. The price offered me for my trade was also reasonable...not exactly what I wanted, but it was reasonable. I appreciated the fact that Greg took the time to talk to me and explained the reasoning behind the $$. Helena did seem to be a little taken aback when I informed her that I had already secured my financing before I arrived. I guess not too many people take care of that before they come in?I wasn't prepared to take possession of the car that night; several financial pieces to the transaction couldn't be dealt with that late. So I asked them to fax a purchase agreement to my credit union in the morning and to please email me when this was done. Tuesday morning I called the credit union to inform them of the purchase agreement I had signed. At that time, the agreement had not ben faxed. I got an email from the credit union when it came through. I did NOT, however, receive an email from anyone at Harry Brown's. I waited until the following day to contact Helena and Greg. I got a nice appology from both. It was at that time that I made arrangements to drive to Faribault that evening to finish my transaction. I let them know that I would be arriving at 6pm and that I would have my two small children with me as well. The actual paperwork part of this transaction is the reason I could not give a 5 for total experience. I waited until 7:30pm to get in to do the paperwork. This was a little disappointing since I had let them know when to expect me...and we had to hustle to get there at that time. Had it not been for that little blip...my experience would have been practically perfect.

rian

Feb 23, 2012

Sales team adapted to our short time schedule. They had the car ready for viewing and pick up at scheduled times. Salesman reviewed vehicle specs to answer specific questions prior to the meeting. Dealership is clean and modern. Friendly towards my son when he came with us. Good deal and great staff.

mfemery

Feb 21, 2012

Everybody we dealt with was GREAT! I don't imagine that too many people say the price was great. It's human nature to want more for your trade and pay less for the new one isn't it? Thanks for everything! We always tell people "we do all our business at Harry Brown's and we think they are great."

toddmarkman

Feb 20, 2012

Buying a new car from Harry Brown's was a very easy process for me. They listened to what we wanted to do. They did not try to sell us something we did not want. It was not high pressure sales. We are very pleased with our decision to shop Harry Brown's.

nschultz18

Feb 15, 2012

From the time we drove on the lot we were greeted in a prompt and friendly way. We never felt pressure to buy. Every person we encountered was smiling and friendly. It was a very welcoming feeling. Overall, we would recommend Harry Brown's to family and friends and will most likely return ourselves when we are looking to purchase another vehicle. Thank you all!

tonjun123

Feb 15, 2012

I purchased a BMW from Harry Brown's and when I drove it for about a month, the brakes were loud and squeaking at every stop. I brought my car in to Harry Browns and the customer Service they gave me was second to none. The parts needed to be special ordered, and since they know I am a busy person, they picked up my car from my work place, repaired the brakes and returned my car to me. The time saver meant a lot to me. Also, the fact that they took care of the problem, even thought they had initially put new brakes on the car before my purchase, was very professional and considerate. I would reccomend Harry Browns Service Department to anyone who asks me.

Yogi925

Feb 13, 2012

I found the truck I was interested in on the internet and called. I was connected to Carson, I set up a time to come in for a test drive. I met Carson and we went for a test drive. Carson was very knowledgeable about the truck and answered all my questions. I was trading my current truck so the next step was seeing what the trade-in value was. I was a little taken back by the first offer for my truck, but everyone thinks their vehicle is worth more than it probably is. We did finally agree on a compromised price for my truck and made the deal. This process took a little longer than I would have liked, but I know some was my fault. Carson was very friendly and nice through this whole process trying to be the "middle man" in this. It was on to Heidi, who at the time was busy with another couple, so we had to wait. When we did get in there, Heidi was very nice and did her job well. I know the extended warranty is part of the process but it would be nice if it could get done another way. Everyone at the dealership, that we met or dealt with were very good and played their parts well. The two ratings lower ratings I gave, Overall Experience (3) was mainly for the length of time this all took, approx. 5 hours, and the Price, it was good, but not great. I made the deal so I'm happy with it. The truck I bought is everything I was looking for and more, possibly more options than I needed. Only time will tell if my decision to spend a little more than I was, is going to pay off.

marhan

Feb 10, 2012

Overall experience at Harry Brown's was very good. The individuals that I worked with were very friendly and knowledgeable. It had been years since I had purchased a vehicle and they explained the process in good detail and were able to assist me in getting an excellent deal on financing. The vehicle that I purchased cost a very reasonable amount and it was so nice to have a fair price from the get go and not have to worry about awkward negotiations. You can really tell the difference between sales people at commission-based dealerships and the ones at Harry Brown's. I never felt pressured or uncomfortable. The only downfall was that it took much longer than I expected to finalize the process once I arrived at the dealership. I had completed the financing application over the phone and notified them that I would have a trade-in. Despite this, it took nearly 2.5 hours to take a brief test drive, assess my trade-in, and complete paperwork. It was late afternoon and I had a long drive ahead of me, so if I could make a suggestion, it would be to discuss the additional options available for purchase (extended warranty, loan gap coverage, zurich shield, etc.) with the customer while the trade-in evaluation is being completed, as these two took up a significant portion of time. Other than that, a very efficient and enjoyable experience. The people at Harry Brown's really set them apart, and I look forward to referring family and friends to them. I left feeling great about the purchase that I made and I am a very satisfied customer. Thank you to everyone at Harry Brown's who assisted me! Your customer service skills are exceptional!

MEILLIER

Feb 10, 2012

WE HAVEN'T BOUGHT A NEW CAR IN OVER TEN YEARS AND A LOT HAS CHANGED IN THE INDUSTRY SINCE THEN. DAVE DID A GREAT JOB BRINGING US UP TO SPEED SO OUR EXPECTATIONS COULD BE MET. THEY WORKED VERY HARD TO GET THE VEHICLE WITH THE OPTIONS WE DESIRED. DAVE AND DALE WERE BOTH VERY KNOWLEDABLE IN THEIR FIELDS AND EXPLAINED EVERY ASPECT WITH GREAT DETAIL AND PROFESSIONALISM.NOW IF WE COULD HIRE A TUTOR TO TEACH THESE OLD FOLKS HOW TO MAKE ALL THE BELLS AND WHISTLES WORK IT WOULD BE GREAT. NO NEED DAVE IS ON BOARD TO TAKE AS MUCH TIME AS WE NEED FROM HIM GOING FORWARD UNTIL OUR COMFORT LEVEL IS REACHED.THERE IS A REASON A DEALERSHIP LIKE THIS IS AROUND SO LONG....THEY KNOW HOW TO TREAT A CUSTOMER.

reinrl

Feb 9, 2012

From start to finish, this was by far my best experience at a car dealership. I have shopped elsehwere before, and always felt pressured to buy something right away (even if it wasn't what I wanted or needed). I worked with Woody back in mid-November, and test drove a midsize truck. It wasn't the right choice for me (I was moving up from a small car, and thought that something smaller than a fullsize truck would suit my needs). When the right truck came along, I called on Woody again, and he came through in a big way. From the initial test drive to evaluating my trade-in, from working on the financing and paperwork with Heidi to coming back in for a ruick run-through of the features - Harry's came through for me, and I would gladly do business with them again!

3fingers

Feb 4, 2012

seen what i was interested in on web. stoped by. talked to Dandi and took it for a test drive. did'nt have my tradein with. made a appt. had to cancell that, made another one for late one evening, Dandi stayed in touch through all of this. they liked the trade, gave me what i asked, dale got me a great % rate, everyone stayed late to get that deal done. customer service great, employees all pleasant, everyone very accomadating and still are well after the deal is over. thank you harry brown excellant........................

gene and diane

Jan 27, 2012

Josh explained everything in easily understandable words. Got all service done on time and done well. Dandi seemed to be knowledgeble about the car we ended up buying. If we had questions he knew the answer or found what we wanted to know. He worked with us and others to get all the discounts and program incentives we were supposed toget.

bonniestoltz

Jan 26, 2012

My personal salesperson was a true professional. I really appreciated his expertisein educating me in equipmet changes since 2004, my last Impala.Each department manager took time to introduce himself & inform me of servicesor accessories available.It was a friendly, helpful experience each time I walked throught their door!

rtangren

Jan 6, 2012

The employees were helpful and pleasant. They worked with me to find the car with the features I wanted even though one was not in their inventory. The final price for the car including discount and trade-in was a figure that I thought was acceptable without the stress of haggling over price. The experience was one of the best that I have had in my lifetime of auto purchases.

Joy Cole

Jan 4, 2012

My husband and I arrived at the dealership, we were not attacked at the time of driving on the lot but could tell that Carson was observing that we were there, we drove around and when we saw what we were interested in we stopped. Upon getting out of our vehicle we were greeted with professionalism and a very friendly disposition. We were up front told Carson what we wanted to see what our expectations were and he assisted us from there. We were under an extremely tight time frame and Heidi Thompson-Groves was very proficient at her job once we decided on our vehicle, were approved and needed to get the paperwork completed. Hiedi worked through our paperwork very thoroughly and professionally with us. She knows what she is doing, as did Carson. Service with the company was excellent when we returned for our detailing and zurich shielding the service department/detailing department was very friendly and timely with us during this visit. We are extremely happy with what we have seen, heard, and experienced thus far. We will definately refer our family and friends to Harry Brown's!

Ziniel

Jan 3, 2012

Awesome experience, I have purchased from a large dealer in Bloomington for the past 15 years, you have my business from now on very impressed.

RUSSELL KUHNAU

Jan 2, 2012

THE VAN I bought was a great deal but I thought the customer service was not so good because I TOLD mike that I needed to be back to Lakefield by noon. Their was a problem with the van which I understood but the Van was ready to go and mike was out on a test drive with someone else and left us set and wait for him to come back and I finaly went out in the yard and found him and said the van was ready and we left.

mojor

Dec 30, 2011

we where very happy with your friendliness. your service was over-whelming.we are happy to be part of the harry brown team.we will tell our family and friends what how well we where treated.

rapidanstealth

Dec 22, 2011

They were really friendly and knowledgable. The owner even stopped to visit with us. They stressed service after the sale, which is very important to us.

Juberien

Dec 19, 2011

Overall experience rating had nothing to do with the salesman. We asked for Helena when we came in the first night and were told she had left for the day. I had sent an email to Helena earlier in the day. I expect that when a person is asked for specifically they would be involved in the deal. When we came back with our trade to do the deal Helena was there, but for some reason was not involved. I also think it took a long time to get the pricing, over an hour, and there was no haggling. I like Harry Brown's and would definitely go there again. I bought a new Silverado in 2008 and have always been treated well and taken care of as soon as possible.

tonjun123

Dec 19, 2011

Service was great. Mike Brown and Brandon Vance were knowledgable and professional. I also really appreciated the extra time Brandon took to set up my many features including paring my phone to the bluetooth. I will definitely refer friends and family.

rlschmidt

Dec 12, 2011

Bob Ford has always been friendly and very easy to work with. He made sure all my questions were answered about the features on my new car. This is the 2nd brand new vehicle that I have purchased working with Bob and hope to work with him on all my future business with Harry Brown's.

Mdukatz

Dec 5, 2011

My experience started with my involvement with my Fiance's search for a new SUV. We visited several dealerships in a 30 mile radius and drove just about every mid size SUV available. We stopped at our local dealership, Harry Brown's in Faribault, a couple times and always worked with Scott Proechel. Scott was always patient with us, always gave us time to talk with and with out him and allowed us to drive any vehicle we desired, with or with out him. We never felt any presure and we were treated with a, much appreciated, professional level of respect and courtesy. While Lisa narrowed her search to a 2012 Chevrolet Equinox, a new 2011 Dodge Ram caught my interest, and I was not looking. Scott tossed me the keys and told me to take it for a spin while Lisa completed some final details. He asked if they could look over my 2005 Dakota and I gave him my keys.I loved the truck, but realy wasn't looking. I gave him the keys and he told me what they could do for my truck and then provided me the amount I would receive off the truck for rebates and other incentives. I asked about a couple other things I would require, the price I was willing/able to pay and Lisa and I left. Agian, no pressure. About a week later I was completing the deal on the same truck I had drove.After purchasing our vehicles, Scott continued to work with us. We were introduced to the service department and provided further information regarding routine service and contact information for any questions we may have. Scott continued with us, helping us set up our cell phones to the vehicles and helped Lisa to understand how to use the On Star system in her vehicle.It wasn't just the sales experience that impressed us, it was all the after sales service we continued to recieve. I have made use of the sevice department for a couple minor issues and I also had a great experience with the accesory department with Luke. From Sales, to Service, to Financing, to Accesories, this dealership has, and I'm certain will continue, to take of us.

buickenclave1

Dec 2, 2011

After doing business with Harry Brown for over thirty years, we usually come to his dealership before we go anywhere else. We have found him to be fair and work very hard to meet our specifications.

tanyakniefel

Dec 1, 2011

I had a great experience at Harry Brown's. I was able to tell Carson what I was looking for and he helped me find the perfect vehicle for me! He was very personable and knowledgeable. It also helped that he told me his dad has the same vehicle I bought and loves it. I also worked with Dale in the finance department and he was great! Both worked very hard to get me what I wanted. Harry Brown introduced himself and sat down at the table to chat for a bit. Even other salesman that I wasn't working with were very friendly and chatted with me about what I was looking for and so on. I will definitely continue doing business at Harry Brown's and I will spread the word to all my family and friends. Thanks Harry Brown's Automotive!

Terry Miller

Dec 1, 2011

Brandon is an exceptional sales person. He is very knowledgeable on the vehicles he is showing. He did not push for the sale. This was the first dealership we stopped to look at a Dodge Caravan. We had intentions of just looking, but ended up purchasing. Mainly because it was the vehicle we were looking for and the experience we had with Brandon. He is top notch! The whole staff is very friendly. We met Roger Jerrow, who took us out to the service area and he was very informative. I would recommend your dealership to everyone.

dwilder7

Nov 26, 2011

Great service and follow up.quick response to questions and always returned phone calls in a timely manner Would recomend this company to friends and family

RLZ

Nov 20, 2011

Very helpful, knowledgeable, and clear on pricing and research to back up asking price. Every employee I worked with was pleasant, accomodating and professional. My purchasing experience was very positive.

hanegrat

Nov 18, 2011

Steve offered good customer service with follow-up information after our first visit. Dale was very professional and precise with his work. Abra auto body next door is a good service option to get little things taken care of.

jstephes

Nov 18, 2011

We like shopping local and have had great customer service from the sales personnel we've worked with as well as management (Chad and the Brown's). This is the fourth new vehicle we have purchased from Harry Brown's in the last 8 years. With that said, our previous experience with service issues and lack of help regarding our "extended" warranty work has left us a little disappointed. We did again purchase the extended warranty on our new vehicle and hope the service is better this time around if indeed we need warranty work done.

h2ochem

Nov 17, 2011

We bought a used car from this dealer and feel that we got an excellent value (even without a trade). The staff was great, and worked hard to get us in the right car for us.

tinny44

Nov 17, 2011

they are the best treat you like family and take care of all you need i would go back to them again which i have 3 times and i will keep going back thank you scott and heidi i will recommen harry browns to everyone

suecrews

Nov 16, 2011

I was very satisfied and impressed with the customer service I received when buying my new Chevrolet Malibu at Harry Brown's. The salespersons (Lisa and Carson) explained the cars features and options thoroughly. I never felt pressured and was treated with respect. The finance manager (Dale) was also very easy to work with and I felt he was really working for me to get the best possible loan arrangement.I drove about 40 miles to this dealership and it was worth it with the excellent service I recieved.I highly recommend this dealership.

chwk8381

Nov 7, 2011

It took some time, but I am now a satisfied customer and can give a positive feedback on my dealings with your business. My wife is very happy with her Dodge Journey, and I am happy to feel like the deal is finally completed. It was stressful dealing with not having a spare key and not hearing back from anyone at Harry Brown's. I was not satisfied with the time it took to get back to me, but I am very happy that Nate and Harry Brown's did successfully resolve the spare key issue. The Journey had everything we were looking for, right color, third row seating, sunroof, comparable price. We had done a lot of online searching from the Twin Cities to Rochester, and even in Iowa. Your website had an excellent amount of pictures. After test driving the Journey, I was uneasy purchasing the Journey based on Nate's word that the mild shake that occurred would be fixed. But, my wife convinced me this was the car she wanted. I was very happy that Nate took care of us and was very accommodating to the fact that we lived out of town and would have to drive back to Faribault to pick up our new vehicle. He also helped schedule the new key getting programmed to a time that we were passing through Faribault instead of the inconvenience of having to make a special trip. Thank you for making things right and especially to Nate for standing behind his word that he would "Take care of everything" for us.

schoenbauerj

Nov 4, 2011

Carson Hruby was very friendly and helpful. He was also very accomodating to our hectic schedule. Carson's patience was much appreciated. Greg was very patient with us also looking up and helping to find our perfect truck (and killing a tree in the process!) We will definitely return in the future for our next purchase. Jason and Juanita Schoenbauer

EARLE PETERS

Oct 27, 2011

MIKE WAS VERY HELPFUL IN MY GETTING TO FINAL AGREEMENT/SALE/PRICE OF A CAR I WAS LOOKING AT. I WAS HAPPY WITH HIS CORRESPONDENCE WITH ME TO KEEP THE POTENTIAL CAR SALE ALIVE.

Mary Bisek

Oct 25, 2011

I got service as soon as I walked into the door. I knew what vehicle I was interested in as I saw it on the internet before I came in and knew that rebates were being given on it. It was a Chrysler Town and Country limited. The reason I picked this vehicle is that I know a couple that buys a new one of these every two years and they are very happy with it.The person that helped me was Steve Lamotte. He showed me the car and let me take it for a drive and explained all the options on it. Then we talked price. I had two vehicles to trade in and was glad they would take both of them. I found a buyer for one of them and they had my buyer come in and buy it through my purchase so that I didn't have to pay as much tax on my new vehicle. That was very much appreciated.Thank you Steve Brown. About a week after my purchase I had a problem with one of my sliding doors and that was taken care of immediately. I was given a loaner car and even had my van delivered back to my door.

Sue Nasinec

Oct 24, 2011

Very pleased with my new car. Several options were made available to my husband and myself as we were very interested in the car we purchased. Dick Jenson made sure we knew about all the features of our car. I liked working with the team, every one made sure we were being assisted as we were waiting.

lykear14

Oct 3, 2011

I recently bought a Used 2003 Suburban at Harry Brown's. I was tired of dealing with the big auto groups in the cities and decided to buy form a more reputable dealership. I am very satisfied with my purchase and will make sure to refer Harry Browns to family and friends. They have went above and beyond to take care of me even after the purchase of my vehicle.As someone in sales it is great to see a company like this being successful and committed to taking care of their customers, that is hard to find now days. Overall I am satisfied that I bought my vehicle there and will refer them to friends, especially over Walser group who are a bunch of heartless crooks. Overall they have better customer service than many other dealerships and are going to be around for another 40 years and still family owned.Thank you to the Harry Brown's team for your service.

TonyaAlt

Sep 24, 2011

My husband found a vehicle I gave him specs on through Craiglist. We live in Iowa and the car was at Harry Brown's in Faribault, MN. They held the car for us so we could make arrangements to get there to see it. The price was right and the service was amazing. Woody was hands on, but no pressure. He gave us the space we needed to talk in private to make our decision. He handed us over to Heidi, who simply deserves a bonus for every car sale! She was amazing. We told her a price we needed to get to and she was able to get us there and feel great. We laughed and walked out with a great smile. She went out of her way to keep my husband and me happy with the major purchase. When we walked out of the office, Woody greeted us with a chocolate filled coffee mug and a hat. The kids loved the extra touch! I am one to want to keep money in my own state, but when you find a gem like this, you just have to spread the word. They have a great size lot and many vehicles to choose from. Totally worth the 3 hour drive for us!Good luck with you future purchase and check out Harry Brown's in the process.

dedapem

Sep 20, 2011

I was very satisfied and impressed with the service I received when buying my new Chevrolet Malibu at Harry Brown's. The salesperson explained the cars features and options thoroughly. Also, he ensured I had a selection of cars in the category I was looking for so I could make a better decision on which one to buy. I never felt pressured and was treated with respect. The finance manager was also very easy to work with and I felt she was really working for me to get the best possible loan arrangement.

k8busa

Sep 19, 2011

By far the best dealer ive used. Just great people to work with. Made the purchase quick and easy. They found exactly what i wanted without any issues.

rick3936

Sep 19, 2011

One of my better dealer experiences with straight forward friendly communication and no games or tactics. It was much appreciated and would refer others in the future!

Deb Kroon

Sep 16, 2011

We were very pleased with the fact that we were not pushed in to a deal, the sales people were very friendly and helpful, and we got the best deal that we could. After dealing with several other dealers Harry Brown's gave us the best deal.

jaxn

Sep 15, 2011

Heidi was very good to work with in the purchase of our new vehicle. She Spent the time to answer any questions we had and we did not feel pressured to purchase.

michelle roberts

Sep 10, 2011

We were in the market for a used truck for my husband, just to get him to work and back, nothing to fancy. Bob was extremely helpful, didn't push for a sale above what we were comfortable with, and seemed genuinely interested in getting us the best fit for our family. The next time we are in the market for a new or used vehicle, we will make sure to call Bob!

Kristina Green

Sep 9, 2011

Dick was great! I love a sales person who is not pushy and is very pateint. He was very knowledgeable in all the vehicles that we looked at and he made the time for us.Thank you Dick Jensen for the wonderful experience.

CORY PLESCHOURT

Sep 6, 2011

WE HAVE BOUGHT SEVERAL AUTOS HERE AND HAVE ALWAYS FELT LIKE WE WERE BEING TAKEN CARE OF. SERVICE IS GOOD AND THE PRICES AFTER DEALING ARE OK. SALES PEOPLE ARE GOOD TO WORK WITH AND THE SERVICE DEPARTMENT IS GREAT. ESPECIALLY BRAD, IN SERVICE. THE FINANCE PERSON(FORGOT NAME) THIS TIME AROUND SEEMED A LITTLE PUSHY THOUGH. OTHERWISE A GOOD RATING.

rrj1995

Sep 6, 2011

Brandon was very helpful and friendly. He was able to answer all of my questions and help me get into my new vehicle. The person that helped with the loan qualifications and price also did a wonderful job and worked very hard to help me with my purchase.

jjmartell

Sep 2, 2011

The sales staff was friendly and knew the vehicle options well. They found exactly what I was looking for with the options and color that I wanted. The financing was quick and easy. Overall the best dealer I have purchased a vehicle from.

charles dube

Aug 31, 2011

Heidi Nelson was very friendly and patient. She worked with us to locate vecihle. Heidi Thompson Groves went over financing very informative and answered our questions.Thank you

Tom DeWolfe

Aug 29, 2011

One day I just stoped in and drove through the new car lot looking for a New Jeep Liberty to see what they had. Carson Hruby was in the lot where I was. He introduced himself and was very friendly. He did a very will explaining and answering all my questions. He was very helpful. I did not purchase any thing that day. About a month later I was in Faribault and just happened to stop in. Carson was in the lot again and came up to me when I stop to look at a 2011 Chevrolet 1500 4x4 red pickup that got my eye. Carson was more then happy to show and exsplain every thing on that trip. That was a Saturday that we talked about prices on that truck which including my car as a trade in on the purchase. With the weekend to think about the deal offered to me, I was back on Monday Aug. 29 and closed the deal offered to me on the Friday before. The Harry Browns Family Automotive Dealership was and did a super job. No bugging to purchase at all just good down to earth family dealer. Super Job Harry Brown Family Automotive staff. You will be selling me again and my friends will be hearing from me about how nice my exspierance was.

ScottGer

Aug 28, 2011

The employee's we worked with on the purchase of our new car were very friendly courteous and knowledgeable. All of the options where explained for the financing in a very clear and precise manor.

mwallskog

Aug 27, 2011

Scott did an excellent job working with us...from test drive through vehicle sale...over the period of several days. He was patient with us. He was able to clearly get his sales pitch across, yet was not too pushy.

micheletaylor19

Aug 25, 2011

Woody was great to work with, and we felt no pressure to buy which was nice. We will definitely recommend to family and friends. The pricing on our vehicle was better than other dealerships in the twin cities. Thanks.

niccijo

Aug 25, 2011

Helena was very personable and went out of her way to answer questions and get the car spiffed up. Chad was great to deal with and accepted our offer which was lower than we know he wanted to go. Thank you for another great purchase!Eric and Nicci Will

bhohenth

Aug 22, 2011

This was the best experience I have ever had while buying a vehicle(new or used). Heidi Nelson was awesome to work with as were those in financing and parts. Mr Speckhals in parts was very helpful in getting things set up for my accessories. Thank you to everyone.

donahlman

Aug 18, 2011

We were very happy with the warm reception given in buying our new car. Bob Ford was a very cordial and friendly salesman, and went out of his way to be sure that we were very familiar with our new Town & Country before leaving the dealership. Dale was very pleasant, as was Bob, even though they had to stay an hour and a half past closing time to finish closing the deal. We would definitely recommend Harry Brown Family dealership to prospective customers. Price was good, although I had hoped for a little more given for my trade-in 2001 Town & Country Limited Van.

jerry Mariska

Aug 18, 2011

Eveything went as it should have. They did not make me wait for a sales person and evryon was very professional in their job, all the way through.

lnoreen

Aug 15, 2011

My family has been going to Harry Brown's to purchase vehicles for over 15 years now. This was my first experience and was just as pleased as everyone in my family. Thank you!

andybro

Aug 13, 2011

This is the fourth vehicle we have purchased from this dealership and second salesperson only because first salesperson no longer works for your dealership any longer. The salesperson in all cases were very friendly and not in your face to buy something that didn't fit our needs. That is a big turn off.

srzimm

Aug 13, 2011

We had a good experience. We were looking for a car for our son, and ended up with 2 used vehicles. Everyone was great to work with. Carson did a great job answering all of our questions, and if he did not know something, he found out the answer. He was great.

TTongue

Aug 12, 2011

We worked with Dave a year ago when we purchased our new HHR. When I found the Buick Lesabre on line, we contacted Dave and he was able to allow me to take the car home, show the family and test drive it. This was key to our purchase the vehicle He did excellent job to meet our needs and when we arrived to pick it he and Dale had us in and out in a short time.Thanks Again Dave WilsonTom & Connie Tongue

jessewhite

Aug 9, 2011

Very great experience with Harry Brown Automotive!!!!! Extremely cool people, friendly, thorough, easy going and make you feel welcome. Absolutely a "no pressure situation. Got my payments where I needed them and also Heidi in finance was way cool and a very big help too! She was great too. So thank you every one there for helping me get my ride. See you again in the future! Sincerely, Jesse J. White

sandymerickson

Aug 8, 2011

She understood I was seriouly going to buy right away and followed through with evey phone call I made and if she couldn't answer my questions she would get bac k to me and she did. Thank-you Sandy

cyndi/mike

Aug 7, 2011

We have always done business with Harry Browns. We keep it locaal whenever possible. The sales person, Dave Willson was very informative and not at all pushy. That is what we liked the best of all. So far we are very happy with our vehicle of choice.

sasand52

Aug 5, 2011

Chad was absolutely amazing! I felt he went out of his way for me. He let me know what was happening every step of the way. His customer service was top notch. He was very polite and answered my questions.My Car Guy Mike was also great. He sealed the deal. The only thing I was a little disatisfied with was that I was supposed to have my air conditioning put in on last Saturday or Monday. I never heard a word about it once I left the office. I had to call in to find out why, over a week later. I do realize things happen and hope to have it in soon.I don't know if you give any incentives to previous customers, but it was my Granddaughter, Daniel Dolejsi, who recently bought a car that suggested Harry Brown's.Thank you for your exceptional staff.

Dajunke

Aug 4, 2011

Mike and his son made us feel welcome from the start and not pressured ... He met us right on time. He gave us great directions to pickup second key. Others were friendly to .. The cookies were a nice touch too!

fldave

Aug 4, 2011

It was a very pleasing experience!! I had to make a decision to buy new from Harry Browns or used from Northfield Apple. The staff helped me analyze the pro's & con's about the decision. They were very professional, respectful, & enjoyable to work with. I also felt that I was treated very fair with the pricing of trade in & the final price of the whole package. They have been available for questions that I have since I have purchased. I will always feel comfortable referring people to Harry Browns!! I love my new Silverado!!!Thanks much,Dave Henry

twinpoints1

Aug 4, 2011

Very happy with the professionalism of the dealer. Felt like I got a good value and all the comparisons and questions were well answered. Still needs to have dented bumper fixed.

mikefeidt

Jul 31, 2011

The reason for the high ratings was the level of comfort I felt throughout the entire sales process. I never felt rushed, or pushed into making a decision that I wasnt comfortable with. Ive had numerous experiences at other dealerships where the excitement and fun of the new purchase was lost due to the feeling of someone trying to push me into making a decision right then, rather than on my own time. Overall I had a great experience and will be back for my next vehicle purchase. You guys and gals, kick ass :)

michelle.siegfried

Jul 25, 2011

My mom bought a car at Harry Brown's last year and had really good luck. I was looking around at different car dealers for over a month in the cities and did not have any luck. I started looking at Harry Brown's website and found a Buick Rendezvous for a great price. I came in and was greeted by many Harry Brown employees. I worked with Dave Wilson as that is who my mom worked with and had a great experience. Dave should me the Buick and let me test drive it. The car drove very nice and was a perfect price for my budget. Dave went over some issues I had with the SUV. Some of the seats had water stain and had some dents and scratches. Dave right away said they would have the Harry Browns top cleaning crew clean out all the stains and touch up the little paint chips. Also the dash board light was creaked but worked with the manager and took $200 off the total price to make up for it and get it fixed if I would like to. Dave was really great to work with and was one of the best car dealers I have worked with. Dale made purchasing my first car easy and set up a really easy payment plan. He laid out all my options and it worked out great and got what I wanted.I came in last Friday to get my car touched up and they were very helpful and did an awesome job making my car feel brand new. They got to my car right away and called as soon as it was done.I am very please with my first car experience.

rogerjacki

Jul 24, 2011

Bob Ford was OUTSTANDING in his professionalism and approach to selling us our new LaCrosse. He was very knowledgeable in all aspects of the car. He was simply a pleasure to do business with. Greg Brown was also very helpful. My phone calls were always returned promptly and all questions or concerns handled completely. They certainly took the "pain" out of purchasing a new car. I look forward to a long relationship with Harry Brown's!

dmkenow

Jul 22, 2011

Sales was very friendly! He worked with us to find a car that ws in my son's budget and to his liking. Once purchase was agreed upon he had car detailed etc. One item I wished I would have had was the car fax on the vehicle. Forgot to ask for them when working with sales and did not offer them. Price - everyone always wants a better price :) It didn't seem that there was any negotiation but I still felt that I got a good price for the car.

miriamw

Jul 19, 2011

I had a wonderful experience at Harry Brown's Family Automotive when I purchased my 2006 Buick LaCrosse. I was not very serious about buying a vehicle when I saw the LaCrosse listed, but called to inquire about it. I spoke with Carson Hruby on the telephone. He answered all my questions and encouraged me to come to Faribault to see the car. He placed a follow-up call to me, providing me with additional information. Carson was very patient with my questions and even with my lack of enthusiasm for purchasing another vehicle. My son and I drove to Faribault to look at the car. Carson remembered eveything I told him on the phone and addressed all of my questions again. He quickly understood what I wanted and what didn't really care about in a car. He was very professional and accommodating. He had a great "soft sell" approach and I quickly decided that I would buy my next car from Carson. I left Harry Brown's that evening without making a decision. The next day, Carson called me again to see if I had any more questions. By that time, I had decided to purchase the vehicle. Since my son was driving when we first came to Harry Brown's, I was not sure if I remembered where the dealership was located. I called Carson when I was on my way to Faribault to pick up the car. He gave me directions and was standing outside the dealership waiting for me to arrive. He made me feel "important" and valued as a customer, which is certainly a sign of a good sales person. Working in sales myself, I can recognize the many traits Carson displays that make him an asset to Harry Brown's.After purchasing the vehicle, I had an issue with the remote locking mechanisms and called the dealership. I was, once again, referred to Carson. Until I purchased the LaCrosse, I have always purchased my vehicles locally in Albert Lea. After the sale was closed, I was never referred back to the saleman for any additional concerns or questions. Things were always taken care of by the service department. I was impressed that Harry Brown's sales staff follows through with the customers' problems or needs following the sale. My remote locks were taken care of quickly by Carson and the service staff at Harry Brown's. This past weekend, I was having issues with the CD player not loading. I called to check on this and was, again, transferred to Carson. He gave me some options to try and told me to call back if they didn't work. His suggestions were good and everything is okay. All in all, I would certainly return to Harry Brown's to look for another car and I would certainly recommend the dealership to my friends. Everyone I worked with there was very friendly and accommodating. Carson was probably one of the best car salemen I have ever encountered. I did not feel "pressured" in the least, but Carson's caring nature, his enthusiasm, his professionalism, his attention to details, and concern for my wants and needs, certainly went a long way in closing the sale. Thank you for everything!!!!!

davis2011

Jul 18, 2011

This is the second car we have purchased from Harry Brown's. If fact the car we traded in was the car we purchased in 1999. My Dad has purchased many cars from harry Brown's and we have always felt that everyone we delt with was very helpful and honest. We did check around and found Harry Brown's pricing in line with other dealers in the area and in fact just alittle less. Overall a very good experience.

potterbobbijo

Jul 18, 2011

Woody was very friendly and made this the best car buying expereience I have had. As a women you normally get treated like an idiot etc. This wasn't the case. I would definitely come back again and refer friends. ALready working on that one.

sara_hogan

Jul 18, 2011

I had a great experience! Mike, Dale, and Chad did everything they could in order for me to purchase the car that I wanted! Thanks again for the great experience! I will recommend people to come and visit Harry Browns when they are looking for a new car.

paavy

Jul 13, 2011

This is the second vehicle my husband and I have purchased from Harry Browns in Fariubaulr MN in the past six months. We were completely satisfied the first time, and we knew would be going back if we ever needed another vehicle. Our sale person was Woody. He is an awesome salesman! Woody made sure we got a fantastic trade in value, (that we were VERY happy with)the first time. And an ever better one the second time! My husband and I both agree that the prices on vehicles and the service can't be beat at Harry Browns. We received outstanding "Top Notch" service from the ENTIRE Harry Browns team. From the moment we drove into the parking lot, until we drove out with our new vehicle on both purchases! We will continue our relationship with Harry Browns for any and all future purchases and service! We will highly recommend every one to go to Harry Browns.Why go any where else? Harry Browns is the best! Thank you for working so hard for us Woody! Julie and Joe Paavola

Robert Rose

Jul 7, 2011

Joey, was outstanding with us with the repairs of our Ram truck. He was on top of the work that was done. Since we were from out of town, he did everything possible to accommodate us. This was a holiday week-end but he worked tirelessly to get us back on the road and the truck was repaired soon as the necessary parts arrived. We were very impressed with Joey and the Harry Brown's Family Automotive. THANKS. Robert Rose Liberty,Mo.

dmbarnett

Jul 5, 2011

We have purchased vehicles from Harry Brown's before and have always worked with Mike Hruby, and once again, we were very satisfied with the work he did for us to meet all of our needs. Thanks so much for the awesome vehicle, the 2011 Town and Country Touring! We love it and can't see us doing business anywhere else but with Mike and Harry Brown's. We will definitely recommend family and friends to your dealership-we know they won't be disappointed.

caholm

Jul 1, 2011

This was the best car buying experience my wife & I have ever had. The low pressure nature of the salesperson played a huge role in us deciding to purchase the car at Harry Brown's. Sincerely,Chris Holm

clworm

Jun 27, 2011

I have bought 10 cars or trucks over the years but this was the frist time I ever had a owner come up and thank us for buying from his dealership. Thank you for locating this truck for us.

nng_mafia

Jun 25, 2011

I have purchased many new vehicles from Harry Browns and if any issues arise their service department will go the extra mile to make sure the customer is happy.

cpompa

Jun 23, 2011

Bob did a great job helping us to zero in one the type of vehicle we were looking for. He listened to our needs, likes, dislikes and identified vehicles that would work for us and meet our needs and budget. He was very friendly and knowledgable about the vehicles.

mike zimprich

Jun 23, 2011

Everyone at the dealership was very friendly and helpful. We test drove a few vehicles and ended up choosing something different than we initially thought we would like.

devil4u

Jun 21, 2011

I was very please with the way Mike Arndt showed attention to my ideas and needs in choosing my auto. Everyone in the dealership was very pleasant and helpful..

Janda Pitan

Jun 17, 2011

Scott and Greg were very helpful and went the "extra mile" in our decision to buy a new 2011 Acadia. We had a very interesting experience and needless to say, it ended up with our purchase of a new Denali Acadia from Harry Brown's. We would recommend this dealership again.We knew what we wanted when we walked into Harry Brown's as we had compared many other dealerships already. Scott and Greg did their job well and that is why we stayed with Harry Brown's!

reanna

Jun 17, 2011

They did a great job explaining the functions of our new vehicle. I they were extremely educated in the product they sell.would highly recommend Harry Browns to neighbors,friends, and family .

ksevcik

Jun 16, 2011

I decided to stop by Harry Brown's dealership on my lunch break to test drive an Acadia. Little did I know, I would be leaving with a new Acadia Denali! Everyone I dealt with was very professional and relatable. I got a fair price on my trade in and am enjoying my beautiful new vehicle.

mikec312

Jun 16, 2011

This is my second time dealing with Harry Browns, and both times has been a pleasure. Everyone I have come in contact with was very friendly, helpful and knowledgable.I would definitely recommend Harry Browns to my friends!

shell_feist

Jun 16, 2011

Our Experience at Harry Browns was great. We went in Told them what we were looking for and within days I had an awesome car. Everyone was very friendly and willing to help us out. Great Job Guys!

tombhhr

Jun 14, 2011

Harry Browns is not the only Chevrolet dealer I visited when looking for My New HHR, but they are the only one that made me feel welcome, comfortable, and at ease from the moment I walked in the door . They went above and beyond my expectations of customer service in obtaining my vehicle for me which they had to obtain from another dealer. Harry Browns was recommended to me by a friend of mine and I would have no problem in recommending them to anyone looking for a vehicle. In fact, I already have.

alperry

Jun 12, 2011

Nate gave both of us the most thorough explanation of the function of all equipment,knobs, switches and even set up our WiFi for us.He was very knowledgeable and easy to work with.

mlevy

Jun 10, 2011

I came into dealership with my brother inlaw he and my sister had done business with Helena in past and recommended Helena to me. she did a wonderful job and answered all my questions. I asked for the truck to be ready on Friday and it was ready when we came in to pick up our new truck.Thank you to Helena and the team at Harry BrownsMonica

amhendel

Jun 9, 2011

We did an internet search and had good luck finding what we were looking for. My husband handled all the phone contact, so i felt a bit out of the loop on pricing. The staff from the front door all the way through were great. I liked everyone and everyone seemed sincere and concerned about my satisfaction. My only frustration after I purchased the car was that my husband was called about it being done and I was not contacted. This may seem dumb since we are married, but as the purchaser of the car, I was excited to get that call that it was ready. Outside of that, things were great. I have not been able to drive it though :( once it arrived, I left town on business. Looking forward to the weekend.

DJV48

Jun 9, 2011

Took care of all of the extra's that needed to put on after truck arived. Greg kept me informed when the truck was arriving.Made sure all paper work was in order when in picked up the truck.The truck looked great when i pick it up.THEY DID A GREAT JOB.

aeprieve

Jun 7, 2011

The service was great. I was able to see the car right away, and get a test drive immediately. If the the salesperson could not answer a question they found someone that could.

derekbert

Jun 6, 2011

I was referred to Mike by a friend of mine who also bought a truck from him, he was fantastic to work with, I will be visiting him again when my girlfriend is ready to pick out her new Chevy Cruze. I would like to bring special attention to Heidi the finance manager, she went above and WAY BEYOND the call of duty!!!! I was not the easiest person to get financed and it took a lot of hard work and extra paperwork on her end for me to accomplish buying this truck. Her feats should NOT go unseen, I greatly appreciate all of her hard work and extra effort she put in even after I had taken the truck home to finalize this deal. Harry Brown's has won a customer for life!! I live about 35-40 mins away from there and will gladly make the drive again, and again. Thank you Harry Brown's for everything!

us006895

Jun 6, 2011

I hate car shopping, car salesmen, the negotiating process, the whole package. I was pleasantly surprised with my experience at Harry Brown's. The salesmen (Greg and Carson) were extremely helpful, not pushy, and went out of their way to make me not feel like an inferior female. They were respectful of my time and very thorough, making sure I had no questions about anything. I definitely prefer this dealership over those in the cities, where we live, and will recommend it to others.

toddvoge

Jun 3, 2011

Harry's has been our dealer of choice for over 16 years (and our family's for years before that). They are wonderful to deal with and have never treated us badly. Harry's service department is top-notch (Jessica is an awesome service person to work with). Scott is great in sales (he's now sold us 2 cars). This dealership is very easy to work with.

smashin

Jun 2, 2011

The guys at harry browns were excellent. I don't like to sit around and wait. All i had to do is tell them what i was looking for then i left a few hours later John speckels called me up and said they found a truck and they could get it their in two days one day passed and they called and said the truck was their then i went down and bought the truck no bs. Every one was vary helpful

mjenson

Jun 1, 2011

We were in the market for a new vehicle to replace our Jeep and Dick Jenson lead us to our new 2011 GMC Acadia. We were really happy with the buying experience and he was a great help as we made our purchase. We just took our first road trip and really enjoyed our new vehicle from Harry Brown's!

Lynn Gehrke

May 31, 2011

From the beginning inquiry work with Craig, to the work in sales with Brandon, to the financing work with Heidi, our experience was very positive. Craig was quick with answers to our initial questions about the car and very friendly. Brandon, too, was knowledgeable and so helpful during the delivery. Heidi was friendly and not at all high pressure. She was very honest about our options. Working with these three was our best car buying experience ever.

dsonnee

May 26, 2011

Mike H is the reason we have bought 4 vehicles from you in the past two decades. It comes down to knowing who you are dealing with and if they are someone you can trust. Mike does not sell you a vehicle he guides us through the total process and then follows up to make sure we got what we wanted.

brendadonahe

May 16, 2011

I had a GREAT experience at Harry Brown's. Mike Hruby was referred to me by my Dad. Upon arriving initially at the dealership I was immediately greeted outside, was directed to Mike's office and my needs were immediately addressed. There was a specific vehicle I was looking for and Chad helped to find it in NE. Mike did an exceptional job calling me and following up when he said he would. I felt the deal was fair and honest. Once the deal was agreed to, the vehicle was retrieved and the deal was closed within 2 days. Time is always of the essence and everyone did a great job be aware of that.I really appreciated the time Mike took to show me around the dealership and introduce me to people, show me the service dept., walk me through the services offered and then taking the time to go through all the features on my new vehicle the day I picked it up.I couldn't be more pleased with my experience and I look forward to working with this dealership in the future.Thank you!!Brenda Donahe

lauraroush

May 16, 2011

Just want to Thank all of you at Harry Brown's for the great service etc on my new Dodge Nitro...Everything went very smooth and had all my questions at the time answered and I took my time with the purchase of the New vehicle and was not rushed into it. Thanks again

c_osterloh

May 12, 2011

The dealer was informative and willing to provide the needed infromation and pricing up front (actually even before visitign the dealership in person) The email and phone contct was good. The experience at teh dealership was smooth, arrive - test drive - confirm price- and buy. No hassel no problems.

brianpaulrue

May 9, 2011

I finalized my sale at Harry Brown's because I felt like I made a real connection with Nate and Greg. I went to other dealers to do some scouting on the vehicle I was looking at and I didn't get the same feel for the people. I could have gotten a similar truck for potentially less money. But to me, the most important thing when buying a vehicle is honesty in the employees. Obviously, the price needs to be fair, but I do not want to leave the sales floor without shaking hands, cutting the "stuff" and talking simply, and feeling great about buying a vehicle.

scottco229

May 6, 2011

This was my fourth car from Harry Browns in Faribault MN. Mike Hruby was our sales person. He was very easy to work with, he did a great job with helping my wife with learning the car. We did find a car cheaper, Same year, same features, same milege. But because we have bought from Harry's in the past, I knew we could trust the dealership to resolve any potential issues. Thanks again for the great service. Eric Schultz

nan56lee

May 1, 2011

Mike did a super job with the sale of our truck. We did most of our sale over the internet and Mike was very helpful. Heidi also did a super job. She explained everything very well . Al the paper work was done very fast. She made us feel very comfortable with all the paper signing. We would highly recommend Mike as your salesman. He was very honest and went through everything with us. He always returned my calls and went out of his way to find things out for us. Lee & Nancy Noland

RMJohns2

Apr 29, 2011

I really enjoyed working with Mike. Seventeen years ago I bought a Saturn bcuz I was tired of feeling like I was getting jerked around by some slick car salesman. Mike has completely changed my opinion of car salesmen. He was friendly, personable and very knowledgeable of the car I was looking at. He never made me feel like I was walking checkbook and took the time to answer ALOT of questions.Next time I need a car, I'll definitely be coming back to Mike. I'll also be sending my friends to HarryBrowns.com to check out the inventory and make the drive if there is a vehicle they're interested in. I live in Des Moines (about 200 miles away from Faribault) and my family is up in the twin cities (about 50 miles), so feeling strongly enuf to refer someone to a dealership that far away isn't something I'd do lightly. I love my car and feelt like I got treated very fairly.

dwgman55318

Apr 27, 2011

Was warmley greeted by a member of the sales staff as soon as I entered the building. The salesman I was dealing with was not do to arrive at the dealership until 12:00, and I was early. Another saleman asked what vehicle I was lookng at, went and got the keys and asked if I wanted to take a look at the car and take it for a test drive. The reason this got my attention was that this salesman went out of his way to answer questions and show me the car even though I was working with a different salesman. Once Mike arrived, we went through the car and he asked what I thought of the car. I told him I liked everything but there was some marks on a lower body panel that looked bad. Mike immediatley assured me that they would either fix the problem or give me a concession for the damage. I was totally impressed by this dealerships commiment to my satisfaction. I wish I would have known about Harry Brown's dealership a long time ago. They will get my business again.

crlawyer10

Apr 25, 2011

My family have been countless vehicles from Harry Browns, over the past three decades. As a first time new car buyer, I was excited and appreciated the help I received. I really appreciated the sales people spending alomst an entire Saturday afternoon helping me. No pressure to make a decision. I would buy another car from Harry Browns.

katestenzel

Apr 25, 2011

We have bought 5 or 6 vehicles from Scott Proechel at Harry Brown's over the past 10 years and have always been more than happy with our vehicle and the service we have received from Scott and Harry Brown's. We have also recommended several of our friends contact Scott when they are looking for a new vehicle. We trust Scott and feel he always treats us fair.Thank you,Kate and Dave Stenzel

calibud8

Apr 23, 2011

We had pretty much inked the deal online. He was fantastic to work with! Extremely easy and seemless transaction. The entire staff was nice to the kids and I while we waited for a few others to get thru financing. Defiantely worth the 80 mile (one way) drive.

bonzai

Apr 22, 2011

Everyone I worked with was personable, professional, knowledgeable and most of all respectful of my time. I did not feel pushed or "sold too", which I greatly appreciated! Heidi took the time to sit in the vehicle and explain all the bells and whistles along with setting up OnStar. Entire team knocked it out of the park.

glenschoaf

Apr 21, 2011

I had a problem with a Jeep starter that wasn't working and was out of warrantee. The problem was fixed beyond my satisfaction. Roger Jerrow was great to work with. I would reccommend Roger any time. There was a tremendous selection of cars on the lot. After the service that I received when I am ready to look for a different car I probably will select Harry Brown. Glen Schoaf

jspringer999

Apr 19, 2011

I had been looking on the web for several weeks so I knew what I wanted. The web site was very good and had lots of pictures in good lighting. The car was spot-on as regards condition and other representations and I was allowed to look at a car-fax report as well. I was approached by Helena within minutes of my arrival and was treated by a salesperson who understands how its done. I never felt pushed or steered to a different or higher priced vehicle. I paid a fair price for my purchase and I also received a fair price for my trade-in and the deal went smoothly. I arrived the next day to pick up the car and it had been detailed nicely.I enjoyed this experience and it was worth the drive. As a salesman myself, I know that reputation is key and customer service means customer retention. It's nice to know someone else feels the same way.

marshakasparek

Apr 18, 2011

I worked with Mike and Todd for about 2 months trying to find a vehicle to trade my cadi in for. They are great to work with and treated me like I was the only person they were working with. I also worked with Heidi and Dale? in financing, very easy to work with. Brad in the service department was very helpful with making my decision on a vehicle and chosing a service plan. Your staff and show room and lot are top notch. Thank you for doing such a wonderful job. Mike Hruby from the last car I purchased to this one has improved on his customer service. Which previously I really didn't feel it needed to be improved on. Its nice to know he really has a passion for his job and your dealership.

swany

Apr 18, 2011

a great experience!!! We got the best deal we possibly could and are very happy with our new car. All the staff was so pleasant and helpful. This was not the 1st vehicle we have purchased from Harry's and it won't be the last. We like the idea of being able to stay local and not having to scour all around to hunt for the best deal. They are here at Harry's!!

Jmcgurran

Apr 17, 2011

I came into Harry Brown with my wife as she was looking to get a new vehicle after an accident. I started to discuss my current loan and vehicle situation with Bob who looked into options for a trade in. The process was quick and they worked with my credit situation. I would strongly recommend Harry Brown for anyone looking for a new vehicle.

paulluttrell

Apr 16, 2011

My first contact was on the internet with Lisa . She answered a few questions I had .then made an appointment to see some of the trucks I was interested in .As it was late in the day Lisa set things up with scott to show the trucks. I picked one out I was interested in and we started dealing. I was not happy with the appraisal of my truck as your app. was the lowest of three I got . the discounts made me decide to trade. however. I was disapointed with the interest rate as my credit score was really good !! stil having trouble with my new truck with the (rear sensor blocked )(see owners manual) MESSAGE. was having this trouble befor we left the lot . Scott said they would fix it when they install the running boards and bed liner & tool box next week. However I like my truck !! thanks paul

rnmj

Apr 10, 2011

I really like that your site was mobile enabled. I was traveling home, using my phone to search for a new vehicle. I found your site, the vehicle I wanted and called. I arrived in 1 hour, test drove and bought the vehicle. Great job on keeping up with technology!

kbmolloy

Apr 8, 2011

The sales rep stood behind a minor problem with the vehical and promply had the problem taken care of. The service consultant was also friendly, pronpt and coutiess.The shopping experience was also good as I was alllowed all the time I needed to make the choices right for me.

larsonbd

Apr 6, 2011

Even though my purchase was a very small amount, I am sure the smallest of the day, I was treated great. The negotiation of price was very fair and I do believe when the buyer and dealer can agree on a price that benefits both parties it is a win-win situation. I will defiantly shop Harry Browns for future car purchases.

sandradee1975

Apr 6, 2011

Kevin made this very easy for us.. he was able to answer alot of questions over the phone for me so we didn't have to spend alot of time on the actual deal when we were at the dealership (we have a small child) Kevin was veru friendly and has called to follow up with us since the sale was made.

stacyelmore

Apr 6, 2011

Me and my family have been buying cars from Harry Browns for over 10 years. We have bought 4 brand new family vehicles and 2 new work trucks and a few used cars. We have always been treated great by the whole team at Harry Browns. We had such a good experience with Harry Browns my mom and dad bought 2 vehicles as well from Harry Browns and they live 2 hrs away in another town. Harry Browns always stands behind there vehicles they sell, I would recommend Harry Browns to everybody. Thanks again Jim & Stacy Elmore

KIM STANGLER

Apr 4, 2011

I would recommend Harry Browns dealership to all my friends. The staff are friendly, helpful and positive. I have worked the most with Josh. Josh always has a positive attitude and friendly approach. He has great customer service when working 1 on 1 and when returning a call. He called me back with in 30 minutes and informed me of the information I needed. I know I can trust that Harry Browns service department and Josh are taking great care of my automotive needs not only for me but for my family as well. Thanks for all you do.

angiecornell

Mar 31, 2011

I would highly recommend Harry Browns Service Department. I have had several issues with my Chrysler Pacifica. Josh at Harry Browns was very helpful at getting my car in right away and working out a loaner vehicle for me to drive. I can definitely say that I felt like Josh went above and beyond to make sure all of the issues with my vehicle were resolved. One of the best perks was that he always made sure I had an nice vehicle to drive while my car was in. I have purchased 3 vehicles from Harry Browns and I can always expect that I receive top notch service every time. A big thanks to Josh at Harry Browns!

colton.reed

Mar 29, 2011

Just an overall very good experience. Chad worked with me a lot to get me into that new truck and Bob my salesman was very helpful in finding the right truck for me. You all could not have made it any easier on me, and i will return with the purchase of any other vehicle in the future! Thanks all so much for everything.

robert7811

Mar 29, 2011

Great sales service for a great truck. Terrific price with lost of bells and whistles included at almost no cost. Harry Browns has a customer for life with me. The whole process was less than three hours from the time of walk in to final signature. There process is speedy and with a concern for my time but yet validating along the way if there were any concerns or questions that needed to be answered before continuing. I am not a first time buyer and I can say any one could purchase a car from Harry Browns and drive away knowing that got the best deal for the money and feel confident there decision was not a bad one.

sfguy

Mar 28, 2011

Mike, last week while in Florida, I was informed of a family emergency in Texas. On Friday, I flew back to MN from Florida and was needing to get on the road for Texas upon my arrival to Faribault. On the way from the airport, I recalled a headlight out on my vehicle. I then called my wife to see if she could get it over to Harry Browns so it would be ready when I arrived in town so I could begin my trip to Texas without any further delay.My wife drove to Harry Browns and arrived at the service department either just prior to closing time or shortly thereafter. A few of the mechanics were scrambling to determine exactly what needed to be done and thought it would take a minimum of 30 minutes to install the new headlight. Brad jumped in and assured Carol they would get it done as quickly as possible and offered to let her use the service van to drive back home as she was helping my parents prepare for the trip to Texas.Within 15 minutes, Brad called back and said everything was ready to go. He explained the vehicle was ready and the keys were under the mat. She could come by at her convenience to drop off the service van and pick up our vehicle. All this after the service department was closed.During a time of much anxiety, Brad and the rest of the service team really stepped up to the plate and helped ease some of that anxiety for our family. Please pass on my sincere thanks to Brad and the rest of the team for a great act of customer service above and beyond.The effort was greatly appreciated and thoroughly impressed my out of town parents as well!!

dfehn

Mar 24, 2011

OUTSTANDING CUSTOMER SERVICE! These guys are great. Very thorough in explaining issues. I wasn't clear on a specific part on my car and Josh brought me right out to the vehicle went over everything with me so that I understood the importance of it and also what was wrong with it. I have never had that happen anywhere! I was also very suprised when Josh informed me the dealership was very competative in tire service. It was true! I sent 5 people there for tires after that! Who would have known that a dealership was competative? So a big thanks to Josh and Roger for a very pleasant experience. I will definitely be back!

tpaltman

Mar 24, 2011

Mike and Dale were both very professional businessmen who treated us well, explained information to us, and answered the questions that we had. Mike has contacted us to see if we have had any questions, and he sent us a personal thank you note in the mail. We would recommend Harry Brown's to others.

HBrown2500

Mar 23, 2011

I am very pleased with my recent purchase of a 2011 Chev Silverado 2500 HD Truck. What a great vehicle. My sales person, Dick Jensen, was very helpful in answering my many questions, finding the right truck, and most of all keeping me informed during the course of the transaction. Dick followed up numerous times both in email and phone to make sure everything was in order and that I was happy with my truck. The Harry Brown Family Automotive made the differance for me. Helpful, kind and honest. I also had a chance to visit the service department as my trade in needed some attention. Jessica was very helpful getting my vehicle in and out even though it wasn't scheduled. The service department answered all my questioned and the estimate she wrote was right on the mark. A great place to do business.

rosl0012

Mar 23, 2011

Since I was from out of town, I had a lot of my discussions via email and when I got to the dealership over the weekend, I was dealing with another sales person. For them most part I had a great experience, but I was shocked to find out that the car I negotiated on via email, etc. had over 2000 more miles on it than was advertised on your website (and was confirmed to me via email). In the end I didn't make a big deal of it, but buyers remorse makes me feel as if that was a significant difference in what I had expected and I should have further negotiated the vehicle or walked away (since it was made clear to me the day I came that Harry Brown's had already come down significantly on the price of the vehicle).Jim Roslansky

dmstolte

Mar 18, 2011

overall experience is a 4.5 - very goodreasons I cannot give this a 5 are minor, but irritants none the less.1. hasty decision- result was not having my trade vehicle cleaned out (material posessions). Not Harry Browns fault, but I am missing a few items.However, I had a full tank of gas - not anticipating a decision that day. Harry Browns refused to fill my new (used) vehicle with gas upon my departure. Thought this was ridiculous (only fair in my estimation). Minor detail, but one that stuck with me.2. finance manager was clearly incented by extended warranty. We spent way too much time and energy on this aspect of the agreement. This felt like we were buying into a time share. Sour apples on that note, but believe intentions were good.All in all - solid staff, process, and professionalism. Dick was great. Other than that, nothing that stood out as a differential good or bad from other dealers I have worked with. Love my new truck. You had what I was looking for and we were able to reach an agreement that met both of our needs. Take care of my Av. I loved that one too!Thanks! Daryn Stoltenberg

dkars

Mar 16, 2011

Josh was friendly throughout the entire process. He was honest about the work that needed to be done to my car. The prices for repairs/maintenance were good as I checked a few other places. I was glad that they were fast to get my car on the road again. Thanks!!!!

phoyt

Mar 16, 2011

I had a rear end clunk and not sure what it was. Josh took the time to probe through conversation to figure out what the possibilities could be and saved me a lot of time and money. Great guy, trust him very much. Thanks for the great job!! Next time I have an issue, I will be back.

sarahads

Mar 16, 2011

I have been going to Josh for years, when I found out he worked down in Faribault I did not think twice about driving 45 mins to take my car to him. He is the only guy I can trust working on my car and I know he is honest when telling me what needs to be repaired. I have had great experiences when bringing my car in and they do a great job with a reasonable price.

robpalmqp

Mar 14, 2011

Everyone was very helpful. We came to look and ended up diving home with a purchase that fit what we needed. It was unplanned but with each of us driving long distances at times it was totally necessary..My wife commutes to work and I coach travel soccer so having a reliable vehicle again is great and finding this car with the extended warranty an added bonus.

tbraam

Mar 12, 2011

Im not sure what I would tell someone about my experience at Hurry Browns. When I came in to look at the vehicle, Bob went back to another couple and left me alone and didnt have anyone else assist me. I test drove the vehicle by myself and did my own research as to how the lights, bells and whistles worked. Then I got to sit down with Heidi to toss around some numbers but was sidetracked into signing almost every paper she had. I felt rushed and a little under appreciated. But the price was right and we needed the vehicle. So I guess what you want is for me to say that I will be back to Harry Browns. Honestly I cant say that I would right now.I basically sold myself the vehicle.

scottco229

Mar 10, 2011

SteveThis was our third car we have purchased from your dealership in the past 3 1/2 years. I believe that we will buy our 4th car from the dealership. Mike was very helpful, as was the finance staff. You have good people working for you. Eric

Nancy15

Mar 6, 2011

I believe the price was alittle high but you were willing to deal with me, the salesman was very good, the only problem I had after I got home was,my son checked underneath the hemi cover and there was grass there. In the back of the car was the cover for the and it was dirty. Mike Hruby and I discovered this before I left as he was showing me how to use some of the upgrades. I am pleased with my purchase and would recommend Harry Browns to my friends and family. Thank-you,,,Nancy

salmonsen

Feb 25, 2011

We have bought multiple cars from Harry Browns and are very satisfied with thier service and reliabilty.The sales people and owners do a very good job in taking care of our automobile needs. We will continue to come back and purchase vehicles as we need them at Harry Brown.

amye9779

Feb 24, 2011

We purchased a 2010 Pontiac G6 from Harry Browns this month. Steve was so helpful in making sure that I got the car I wanted and liked. He did not pressure me in anyway and did not make me feel like I had to make a choice "right now". My husband and I have purchased all of our vehicles from Harry Browns, and will continue to do so. We have done some comparison shopping and it always comes down to Harry Browns being the most resaonable, and there are no other salesmen that even to compair to Harry's! All the staff are friendly and super helpful. The do not try and sell you something to benefit them, they want it to be the right fit for the customer. I recommend Harry Browns to everyone and anyone that talks about purchasing a car.

jwbaldwin

Feb 24, 2011

Steve was very nice and has a pleasant personality to work with...thats why we rated him with 5's !!! Would not mind at all dealing with him again. Price was a bit high, for the same vehicle at Suburban Chev, the 02 Silverado LS ext cab with the same miles was $1500 less.John BaldwinFaribault, MN 55021

dneirby

Feb 21, 2011

Steve listened to our concerns, asked what we would look for in a replacement vehicle, and made some suggestions. We realize we will pay a little more for not having to shop around and dickering over every dollar. We have enough trust in your operation to accept that. Dale

Theresa Bromenshenkel

Feb 21, 2011

I needed a vehicle after having an accident that totaled my truck. Mike and Greg listened to my needs, suggested I drive some different Suv's which I wanted. I chose a 2011 Jeep Grand Cherokee and like it very much. When I went to do the paperwork it was explained to me so I could understand what it meant. Thank you I will recommend your dealership to friends and family.

wdavidson

Feb 21, 2011

Very good car buying experience, great incentives and prices. We would recommend your dealership to others.Kevin was a lot of fun, very easy work with. My wife said the chocolate was a nice touch - thank you.Dale breezed through the paper work, we were finished in no time.Thank you again,Wes Davidson

troy.greenslade

Feb 19, 2011

I have bought two car from Harry Browns. I bought a well priced Chevrolet Impala SS. It was a great car. I recently traded my Audi TT in on a BMW they had on their last chance pricing. It was about 3000 under blue book. I love the deals they have on the last chance pricing. I feel confident that we will be looking there first when my wife is going to get rid of her car. They worked with me on my trade in price and gave me more for my car than originally offered, but didn't quite come up to where I wanted. I will keep them in mind next time I want to get rid of my car.

Kanz

Feb 17, 2011

Overall, our experience was excellent. Helena and John went way out of their way to ensure we received the vehicle of our choice in the time frame offered. I really appreciated the communication throughout the process. Being that my husband and I are both in sales, we tend to judge how other sales departments operate. We thought from the beginning that Helena was knowledgable, friendly, and most importantly understood our needs from a practical stand point. We appreciated that she did not try to over sell us on features/options that we did not need. My family has been shopping at Harry Brown's for years and there is a reason why we went out of our way to drive an hour to deal with this dealersihp versus dealers in the cities.

croessler

Feb 16, 2011

Fantastic service and friendliness. Harry Brown's is the only place we go to for service, car washes or any car care. It's sale and service people are sensitive to all your needs, help you to be transported to and from the service garage while repairs are done. The sales personnel were interested in our desire for a new vehicle. Great place to go to for all needs.

lavolk

Feb 15, 2011

wonderful service. Kevin Lee took care of us very well.had trouble with acadia the day after we bought it and you guys came and got it, fixed it, and returned it the next day. it's running great now and appreciate how quickly you took care of the situation.

martell78

Feb 11, 2011

We drove two hours and planned to buy a truck and we bought the one we came there we planned to buy. We traded my SUV in and got a great price for it. Woody was called in the am and was asked to hold a truck until we got there and he followed through with it. We thank you for the great hospitality we were given....

CARMAN1948

Feb 7, 2011

We really enjoyed working with Mike. He has been helping us find a new car for the last couple of months. Helping us look and test drive buicks and chevrolets. This really helped me decide which car I really wanted. He talked to Bill and I about options that each car had, and the ride and mileage each should get. In the long run after multiple trips to the dealership I decided I wanted a white (like seven minute frosting) with a sunroof and spoiler. With a dark charcoal leather interior with heated seats. Mike listed all the things I wanted and went to work. He located the car I wanted then helped us get a good trade on our old car and a good interest rate on our loan and an extended warrenty policy to fit our needs. Bill and I are very pleased with everything Mike did for us on the purchase of our new Impala.Thank youMarietta Boysen

jdcdctmc

Feb 7, 2011

Had a problem with the remote door opener not working after car had sat for more than a day. Car is kept in a heated garage in Minnesota. Tried downloading new software to no avail. Installed new win module and gave me new key fobs. This was just done and seems to be working. Will not know until car sits for more than a day.

tbehrends

Feb 4, 2011

I recently purchased a pre owned vehicle from Harry Brown's in Faribault,Mn. When I took it in for my first oil change (which was free), I mentioned 2 areas on the car that I felt may need attention. I then had the pleasusre of meeting 3 service minded individuals. Between Jessica R., a very experienced service advisor, Kevin F. the mechanic who was listened intently to my concerns and then expertly fixed them, and also customer conscious service director Roger J. who reviewed the work invoice with me in detail. I once again came away from Harry Brown's feeling lucky to have their fine dealership in our area.

TraceyD

Feb 4, 2011

Brandon was very patient and easy to talk with. He has a great way with people and is very personable. He didn't give you the feeling like hurry up, make a decision. Todd Hunt - always a pleasure to work with. I continue to come back to Harry Brown's (believe this is the 4th vehicle i have purchased) because originally I worked with Todd.Chad Snyder - this is the first time I've worked with him and the dealership was very busy the day I was in. My situation was "unique" when it came to the financing - I felt he was working hard for my best interest.

krohnfarms

Feb 3, 2011

I have been working with Deb and Chad for 3 years now, and have bought 2 to 3 vehicles every year. They have treated me fair on prices and I will not bother looking at another dealer for now. Mike hruby help us on are last 2 vehicles and did a great job along with Chad.

samtraci

Jan 30, 2011

I have never been in the harry brown dealership until i found a pickup on the internet that i liked and had the options i wanted. My first impression was nice i was met at the door by Brandon and he took over from there i told him i would like to test drive the silverado with some extra options that were added to it and he explained them all very well.He was very nice to deal with, made it fun for me. also dale was very nice also helping me out on the financial end, telling me about the 7 year bunber to bunber extra warranty which i purchashed a a good rate that i never knew about. so now i have a 7 year peace of mind warranty.i would recomend this dealer to anyone and i would come back and probably will.

David Rux

Jan 26, 2011

I've bought from these guys before so I feel I can trust them. They listen to what I think I want, they think it over and then give some suggestions and/or options as to what would be the best way to make the best deal. This is helpful to me because I don't have the chance to buy a new vehicle very often so when I do get the chance it can become quite a process, and these guys understand that and are willing to do whatever it takes to make the experience as enjoyable as possible,(and with me that can be a challenge).

dereestr1

Jan 24, 2011

Its was great working with a local dealer. Everyone knows everyone in the local areas. Harry Brown's Family Automotive cares about its costumers unlike dealerships in the twin cities. Harry Brown does not want one sale from a costumer, they want a lifetime of sales.

anthonyfranco99

Jan 22, 2011

I met Woody ten years ago and he sold me a great truck then. When I ran into him again, it was terrific to work together again. Woody reviewed our situation and needs for a vehicle and then he explained how he came to work at Harry Browns. He mentioned early that he would be surpised if we didn't leave today with a new car or truck. We we had just looked at only a couple trucks and were a little disapointed so far. We looked and test drove three trucks and then I inquired on the GMC that we had not drove and Woody said he would bring it right up. Woody said when he gave us the truck he said drive it around you will not be dissapointed. He was right we bought the truck that day. The gentleman in finance was very nice and knew we had not bought a vehicle in ten years. and explained the whole process to us. Who does that anymore! My wife and I are still very happy on the purchase of the truck. Lucas helped us pick out some mud flaps and with a return to service for a couple of minor items and the mud flap install. Joey surprised me and said here are the keys to a car till noon. We will take care of everything and call you when its ready. Steve I have to tell you I will be back to work with Woody and your staff as I am more satisfied with your group then anything in the cities. It a drive but worth it! Woody is keep an eye out for my wife to get us a Chevolet crossover. Equinox. Thanks for all that you do to have a great team. Regards,Tony Franco

MENGEN

Jan 22, 2011

Have sent my wife to the dealership 3 different times to obtain service work on vehicles that I have not purchased from them as we live in Northern, WI, but work in area. She does not understand the mechanics of a car in the least, but they gave great service and kept her up to date as the repairs progressed. Brad and Josh are always friendly and take the time to answer her questions....not the experience with other dealerships.

janrog

Jan 19, 2011

I seldom rate anyone great. There is always room for growth. We have purchased a few cars from the dealership and come back each time. We have dealt with finance before and he was very pushy but is no longer there. I am the one that dickers with the price and want the best price I can get. If you don't give me what I want I have no problem walking out and buying elsewhere. I can be a hard nose person to deal with but Kevin is one to handle that!

dbk

Jan 16, 2011

The day we walked into Harry Browns we were greeted by some friendly people.They introduced themselves and asked if I was looking for someone in particular and I said Dick Jenson. Dick and me and my wife talked about the 2010 colorado which he had warming up in the lot so we could take it for a test drive.I gave him the keys for my pickup went for a drive came back. We sat down and talked about how we could do this and after some negotations the colorado was mine.Went to pick it up the following tuesday and it really looked sharp. Closed on it with Dale Covington who was also a very nice person and we were out the door. I will recommend this dealership to anyone I know looking for a car. Dennis Kelm

thodapp

Jan 15, 2011

Enjoyed my experience with Harry Browns and would recommend their dealership to everyone. The salespeople and fiance people were easy to deal with and very up front with their services. I have been purchasing vehicles from Harry Browns since I was 18 and I will return again.

Lena Heise

Jan 13, 2011

The employees of Harry Brown's went out and found the vehicle we wanted. Bob Ford made sure we knew how to operate all the options the Acadia offered. I love the vehicle and the dealership was wonderful to work with. Looking forward to receiving the free oil change to be able to evaluate the service department.

dganderson

Jan 10, 2011

Scott was a very knowledgeable salesmen and took the time to show us the vehicles we were interested in. He explained the features of the vehicles and gave us the time and support needed to make our decision. Its a friendly and welcoming environment and they did there best to make sure are needs were taken care of and we were satisfied.

ginasyukon

Jan 6, 2011

Why I gave the rating I gave? Why not??? My son bought an Envoy from the same salesperson a few years ago and he thought highly of him so he was the first choice. Of course it helped that the dealership had the exact vehicle that I wanted. we will definitely call them in the future when we are ready for a new vehicle. And again our first choice will be Steve again. But honestly we also talked to he guy in the accessory department and the business manager and they are all helpful and friendly.

gozmun

Jan 5, 2011

Overall experience was good, but not great. When I requested an online trade in quote, not only was I not provided with a value but was contacted by means other than the preferred method selected. If additional information or another contact method is required to obtain a trade in estimate, why offer it online. When I arrived to pick up my new vehicle, its second set of keys could not be located and the aftermarket floor mats purchased with the vehicle had been removed and sold to another customer. Now I must return to have the second keyless entry remote programmed and to obtain the floor mats purchased with the vehicle. Not a huge deal but an inconvenience as I am not close to the dealership. Price was good but not great. The vehicle was advertised at one price on the dealership website but was several thousand more when I visited the next day, apparently due to a mistake. The internet price was not honored. Furthermore, I was not given even the average trade in value for my vehicle. The reasons for my purchase were possession of the vehicle I was interested in, year end factory rebates, and friendly and cooperative staff. Everyone at the dealership has been very helpful and I am very satisfied with my new vehicle!

elksniper

Jan 3, 2011

I was an out of town buyer and the sales staff did a great job of making it an easy transaction for me. I will buy from Harry Brown's again. There were no gimmicks, the price posted online was the price I paid. The pro shop staff was very knowledgeable and had great pricing.

lannercpa

Jan 3, 2011

I just traveled from Nevada to purchase a previously owned truck from Harry Browns Family of Dealerships and would highly recommend them. They treated me with honesty and professionalism every step of the purchase process. I had an issue with one of the tires the General Sales Manager took care of to my satisfaction within seconds. This is a first class dealership that will treat you with respect, honestly and professionalism. They will treat you right!

ryanshan

Jan 2, 2011

Overall pleasant experience. Price for vehicle with rebates was good. John and Steve did a nice job tracking down the truck I wanted...ultimately we couldn't find the white one, but I'm happy with the black. I'm also having some custom accesories added to my truck and Luke has been very helpful in that regard. Chad also had everything ready for us when we came in to finalize everything...made it quick. The only negative comment I have is I had an opportunity to sell my vehicle on my own rather than trading, but you wanted mine as part of the deal. This was a loss of $3500 for me. I should have probably posted it for sale earlier. Oh well.Other than that, I'm very happy with my purchase and dealings with your team.