Used Cars for Sale at Hartford Toyota Super Store in Hartford, CT

Sabriinaaa.xo

Nov 18, 2016

Jay and Asad and Tina and Andrew helped me and my mom get us approved for a new car they were very helpful and caring. We loved them so much!! Definitely coming back to them for a second car. Referring all friends and family to come here no where else!

Juan Montanez

Nov 17, 2016

The best thing about Dave was that I didn't feel like he was trying to just make a sale. It really felt like he cared about the well being of my family and I. That made the difference for me. He not just a good sales man but a good person overall. Thanks for the Help Dave. Ed was also excellent at his job

1974 Tundra 1794

Nov 15, 2016

I appreciate the opportunity to be with a knowledgeable individual that didn't just take you for a test drive he explained in detail of the overall usability of the vehicle

Cptkirk

Nov 15, 2016

We worked with several Toyota dealerships and had the best purchasing experience here. They had the vehicle we were looking for, with the options we wanted and we settled on a very fair price. They were very responsive, and completely answered my questions.

crossfit24

Nov 15, 2016

Gaetano was great, straight forward, patient and was able to meet every expectation I had of a dealer immediately. I had shopped for a RAV4 at another dealer locally, but wanted to price check their offer and Gaetano blew it away without any hesitation. My recommendation, if you get a price from another dealer, check it with Gaetano first. In addition to great sales abilities, he made the rest of the process quick and easy.

newslang0960

Nov 15, 2016

Hartford Toyota was extremely responsive and knowledgeable to my inquiry about a car lease. They were very transparent and provided a competitive quote. I would certainly choose to purchase/lease a new car with them in the future.

Old lady

Nov 15, 2016

I had a pleasant experience buying a used car at this dealership. Salesman was friendly but not pushy. I knew what I wanted and it all went quickly. Everybody was professional and pleasant

Taco

Nov 14, 2016

Dave helped my husband get the Tacoma truck of his dreams! Dave was very knowledgeable and friendly. Dave made the car buying experience an excellent one! Edwardo the finance person was also friendly and made the paperwork a breeze. I would recommend these guys to anyone that wants to have a great car buying experience.

Barber

Nov 14, 2016

Excellent service from salesman Cody Gill,knowledgeable about the car's,friendly and very helpful .Hi took the time to answer all our questions and made sure we were happy with our choice

ChildofGOD

Nov 14, 2016

Very knowledgeable, courteous, friendly, and patient staff. Very helpful, and hospitable. They took the time to answer all our questions, and made sure we were happy with our choice.

myRav

Nov 12, 2016

Buying a vehicle is one of the most stressful things we can experience; however, this won't happen at Hartford Toyota. Our salesman, Leslie, was gracious, understanding, knowledgeable, and easy to work with. He had all the answers to our questions pertaining to the RAV-4 Limited, and added information we hadn't thought to ask. Leslie & Jim made it easy for us to say "yes" to the RAV-4. We couldn't be happier with our decision. Everyone we worked with, Jim, Tony, & Leslie, made us feel extremely comfortable. We'd recommend Hartford Toyota to everyone interested in purchasing a vehicle. They're like a "family business" welcoming you into their place.

Tango22

Nov 12, 2016

Excellent service from the salesman Luis! He was extremely knowledgeable about the car's features and future maintenance costs. He made a very easy going process. The finance manager was thorough and broke down every exspense making it a truly transparent process. The GM Rich is fantastic and makes you feel like family. Will be back for my next vehicle.

Mr_allen92

Nov 11, 2016

Initially jenn got me into the store with her prompt internet service. I was Absolutely impressed with both Andrew and luis on their no hassle approach. The fine tuning of details was also very easy to hash out. Just want to say thanks.

RuthieV29

Nov 10, 2016

My mother was in the market for a reliable pre-owned Toyota. We shopped around online and she saw a car she liked on the Hartford Toyota website. She called to inquire and spoke to Rosa, who coordinates appointments and serves as a liaison for the sales team. Rosa was very accommodating and pleasant. We scheduled an appointment for the very next day. Upon our arrival, we were greeted by Rosa, who introduced us to Jeanette Garcia, our Sales Representative. Both Rosa and Jeanette were very pleasant and knowledgable. We explained our budget to Jeannette, as well as the fact that we felt a used car would work best to keep my mother's monthly payment low. Jeanette showed us that for a few dollars more, my mother would be able to lease a brand new car. She never pressured us into a lease. Instead, she presented us with our options and respectfully gave us space and time to discuss as a family. My mother made the decision to lease a 2016 Toyota Corolla and she couldn't be any happier! The car we initially went to test drive was ten years old. While the used car was beautiful (and impeccably maintained), we felt more at ease knowing that the maintenance and service would be included with the newer, leased car. After choosing my mother's model (she went for the Super White exterior which is gorgeous), it was time to sit down with Eduardo over in the Finance Department. Eduardo made the process as easy and stress-free as possible. He laid out all of the maintenance/service package options, and was never pushy. Once my mother found a package she felt was the best fit, he was able to customize it to her needs. The rest of the staff at Hartford Toyota was also very friendly. We were offered refreshments by team members who we weren't directly working with, which made us feel very welcomed and at ease (and showed us what a great team they are). By the time we wrapped everything up, it was almost closing time. We never felt rushed, nor did the time negatively affect our experience. Jeannette scheduled a detailing appointment for later in the week due to there not being enough time to do so before driving the car home that evening. We are very grateful to the entire team over at Hartford Toyota and absolutely recommend them. Thank you for such a great car-buying experience!

vega, kassandra123

Nov 10, 2016

i gave that rating because jay helped me so much to get the car that i needed. he didnt gave up. he has great customer service as well.

vicki2016

Nov 10, 2016

This dealership is quite large with a huge selection. Jay, in particular, is the nicest salesperson I've met, after being to 5 dealerships, selecting a car. He really listens to the customer's needs and makes you feel comfortable, allowing you to take your time in assessing a vehicle. He is very knowledgeable and gives you all the information you need, answers questions clearly, and does not make you feel like just a blank check. He is genuinely a people person. I highly recommend him.

mariaraguan

Nov 9, 2016

the most helpful staff! never been treated better at a dealership like i was here! I would definitely recommend this dealership to all my family and friends.

C Hood

Nov 9, 2016

I was pleased, very pleased with the attention I received from the salesman/Luis Martinez and by the perseverance of the finance manager/Marc Clemons. They did everything necessary to ensure that my experience was a positive one. Their commitment to getting the car I needed was outstanding. They put me in a new car that was best for me, even thro my first choice was an AWD SUV. I am satisfied with the service I received. Their work is indeed praise worthy. Thank you (Luis and Marc).

BrianC

Nov 8, 2016

This is our 2nd new car that we have bought from Hartford Toyota in the last year and we are very happy with both experiences. We received a good market price for our car that we were trading in and feel that the end price we paid for our new one was very fair. Both Gaetano and Rich worked with us on securing the color we wanted that currently wasn't on lot and a monthly payment we were happy with for our new Rav 4. We have already recommend them to people looking for a new Toyota and will use them again for all our needs whether is is a service repair or yet another new purchase!

Marvelle Lindo

Nov 8, 2016

This has been the easiest purchased of my life. JAY made this purchase effortless. He was reliable, knowledgeable and honest. WIll definitely do business here again. Ask for Jay when you go in.

SDX5Y+9BnkxxTpCvtjqQjkGP/Cyv5baMXwptxBFnkB8=

Nov 8, 2016

We purchased a 2016 Hylander at Hartford Toyota. Jeaneanette was extremely helpful yet not pushy. She was patient with us and answered all of our questions.

Earlbiggs

Nov 7, 2016

On a whim, I decided to try Hartford Toyota after receiving quotes from 2 dealers that were 20 minutes closer to me. When I gave Dave my best quote, he (and Jill) were able to provide a number that the other dealers simply could not match. Everything was done over the phone and via email - couldn't have been an easier process.

Jackie

Nov 5, 2016

Cody was friendly, helpful and we felt no pressure in making the decision to purchase a vehicle. We had been to other Toyota dealers in the area and went with Cody at Hartford Toyota. Very pleased with our new Hybrid Rav4 Limited.

Megan

Nov 5, 2016

I always had great experiences with the Hartford Toyota service dept with my old Toyota Camry, so when buying a new Toyota, I knew I wanted to patronize this dealership. Cody was awesome. Enthusiastic, knowledgable, and customer-oriented. Everyone there is professional and personable. It was a really positive experience, and I'm so happy with my new car.

Melanie Rodriguez

Nov 3, 2016

I have to admit I was very nervous purchasing a car from a dealer but This ad gave me an amazing deal, helped me every step of the way, gave a monthly payment I could actually afford, and he was so pleasant to work with. I highly recommend him to anyone! So happy I decided to stop in when I passed by the establishment.

Charlene

Nov 2, 2016

TK made our car purchase experience easy! He was extremely knowledgable, professional and never once used aggressive sales tactics. Additionally, Andrew closed out the paperwork potion of the sale extremely professionally. Rich waited ( after closing) to thank us for our business. Overall, the most personal and professional customer service I've experienced when buying a car. I highly recommend Hartford Toyota for your next car.Charlene

KH

Nov 2, 2016

I went to look about getting a new lease & left with a new purchase. The service is fantastic! Guy always makes me feel so welcome. Tony did miracles with financing for me. As always a great experience.

DCBEAMON

Oct 31, 2016

I just purchased my fully loaded Certified Pre-Owned 2015 Camry XSE and I love it. My salesman, Henry Montgomery, was awesome from beginning to end. There was a slight glitch with the initial pickup and Henry even offered to bring the car to me. Henry explained all the features of the car, paired my phone, and made sure the the car mats and second key were waiting when I picked up the car. I would definitely recommend Henry Montgomery and Hartford Toyota Superstore and will use them for service and my next Toyota purchase!!

kimberly

Oct 31, 2016

My experience with Hartford Toyota could not have been a more pleasant one. Our salesperson, Guy Pagliano, was such a pleasure to work with. This is actually the 4th time that I have purchased a Toyota from Guy, and the experiences have been consistently favorable. Guy really takes the time to explain the vehicle and goes above and beyond your typical salesperson approach. He is an extremely hard working, likeable person who I will definitely use for my next Toyota!

Marnie

Oct 31, 2016

TK was very professional and not at all pushy. He took the time to listen to my particular need of having to fit into a garage of an 100 year-old house. He let me drive to my house to test out the fit, which turned out to be perfect. He also had nted around and got me the 2017 car with the safety package I wanted right away. I'd been dreading replacing my 2004 Toyota, which I've loved, but it was a very easy, pleasant experience.

TaylorDaly23

Oct 31, 2016

This is my second car I have purchased from Hartford Toyota, and the second time I used Gaetano aka 'Guy' as my sales rep. He is professional, timely and no-nonsense. I would highly suggest using him for your next Toyota purchase!

Sdc123

Oct 29, 2016

My experience with Hartford Toyota was a great one. Gaetano Pagliano was my salesman and didn't hesitate to answer any questions or concerns about the vehicle I was purchasing. He was very knowledgeable about the purchase and didn't add any unnecessary pressure. I highly recommend his service . The finance department was great also . Thanks to all ! Sandy Cournoyer

Camry2014

Oct 29, 2016

I had a very good pre-owned purchase experience at Toyota of Hartford. My Internet shopping led me to Tina. She was incredibly responsive to my request to make an appointment to test drive a particular car. She was also very helpful in answering new car quote questions. I met Dave for a 9:15 am test drive and fell in love with the car. Dave gave us individualized and focused attention. He helped keep everything on track throughout our visit so that we could drive off the lot with a same day purchase. He was very attentive to details and ensured our car was properly car cleaned, washed, and polished. Dave stayed with us the entire time, helped hook up our phone via Bluetooth, and performed a voice activated phone call. Andrew helped expedite the paperwork with his high tech Docupad (Hawaii 50 technology) that made the financial paperwork seem more organized, fun, and less painful. Thank you to all for enabling us to drive out of the lot the same day we bought our vehicle. Very happy, very grateful, and very pleased with a quality buy with great value.

Jfn3

Oct 28, 2016

I was contacted by Tina Z. From Hartford Toyota's website. She was very attentive to what I was looking for in a truck without being high pressure like so many dealers. I wound up finding what I was looking for elsewhere but next time I'll go to Hartford first!

John Mazmanyan

Oct 27, 2016

Thanks to Jill, Tony, and Dave for all their help. Right from the start Hartford Toyota did an excellent job of finding me the right car. Prior to moving to Connecticut, Jill assured me over the phone that I would be able to get the right car at Hartford Toyota when I arrived. Dave was an excellent Salesman, was very knowledgeable about all the vehicles, and gave me great options to consider quickly and efficiently, without feeling pressured to make any decision. Dave went above and beyond to have me drive the car I wanted out of the lot on the same day . Within the financial department, Tony was very thorough and gave me confidence in my lease. Thank you Hartford Toyota Team.

luislo49

Oct 27, 2016

Thanks to Gabriel, Andrew and the Team at Hartford Toyota. Brought a 2002 Toyota Corolla with 114k miles in 4 days to include registration. I found this vehicle by chance browsing the internet and the rest was easy.

corollagirl

Oct 25, 2016

Talked to Tina in the Internet department she answered all my questions in a timely manner. Had met with Dave who was very knowledgeable about the Corolla and was a great sales man. I love my new car!

Gg120960

Oct 25, 2016

My experience was excellent. The staff is great and I did not feel pressured at all I love my new vehicle. It is the vehicle of choice.

Buzz M

Oct 24, 2016

Between Mike Conlon and and Leslie Richam, this was seriously one of the best car buying experiences I've ever had. Great team. Zero pressure. Knew his product inside and out and didn't make things up when he wasn't 100% sure. Very much appreciated Leslie's candor and his demeanor was the exact opposite of many car salesmen who try to 'keep you in the door'. Professional. Personable. No stress. Both worked with me on numbers. These guys should be the face of what buying a new or used car at Hartford Toyota should be,

izzi41

Oct 24, 2016

Truly exceptional service, all expectations were surpassed! I will continue referring business their way! And I will continue being a customer! Thanks again for everything!

Randon

Oct 24, 2016

I purchased a 2016 Highlander from this dealership. From the moment I walked in to when I left in the new vehicle I could have not of been more impressed. Everyone was more than willing to help me and make sure everything was done to the highest standards. I would recommend this dealership to anyone looking for a vehicle. The vehicle I bought was for my wife and when I was leaving I wanted to buy one for myself because of their professionalism and high standards. Michael Conlon was great through the Internet/ emailing/and phone calls before arriving at the dealerships. Adam Lorenzo and Marc Clemons continued this service and answered every concern/question with professionalism. If anyone is looking for a dealership with excellent customer service this is the place to be.

Stacey G Pettiford III

Oct 22, 2016

Great dealership and sales person Guy Pagliano was great upfront honest . The whole process was and ease and I love my new Tacoma Trd off road .

Truckrcr

Oct 22, 2016

No nonsense transaction from beginning to end. Highly recommended. Friendly and professional service from the point of sale through vehicle pickup. Good follow through as well.

Chapel street pharmacy

Oct 22, 2016

Great place and very helpful , courteous and amazing staff . I would highly recommend this place to anyone who is looking to purchase a new vehicle

Aaron

Oct 21, 2016

Jennifer Rinaldi reached out to me and asked what car I liked. I told her I wanted a Scion tC, but I was pretty confident there was no way they could get me into an affordable payment within my budget. She said she had the exact car I wanted (6 speed manual too!!) and said they would work with me financially, so I gave it a shot. SO GLAD I DID!!! She greeted us at the door and my car was sitting front and center. She directed me to Leslie Richam, who did a phenomenal job getting me into an affordable payment. I can't believe I have a brand new 2016 Scion tC and the payments are within my budget. I highly recommend Leslie, he's a great guy. Andrew Lombardo took care of the financial paperwork and we joked around the entire time we filled out paperwork. That was probably the only time I've ever enjoyed filling out paperwork. I went in today for my first service, because I drive a lot (just bought the car 3 months ago). Alex Hodges took my car to be serviced. I was in and out much quicker than expected and he was also very friendly and professional. I can't say enough great things about the service, the employees, and my awesome new car. I wish I could give more than 5 stars.

Etunkel

Oct 21, 2016

I recently had tried to buy a car with no money down at other dealerships in the area and they all required at least $1000. With trying to save for my upcoming wedding, Hartford Toyota took care of me and I had a new car in about two hours. Thank you to the Hartford Toyota family.

None

Oct 20, 2016

Tina Z. Was fantastic. She was thorough and diligent and did it all without being to persistent! She was always available even on her days off and made sure to answer all my questions and ensure I felt comfortable. I would definitely recommend this dealership!Thanks for providing supberb customer service in a world where it can be hard to come by!

Pete

Oct 19, 2016

I like to buy my vehicles new and keep them for a long time, so as it turns out it was more than fourteen years since my last truck buying experience and to be honest was not looking forward to it. I went in to Hartford Toyota while in the area on other business. I was quickly greeted by a terrific sales associate named Guy, who knew I was short on time. I knew what I wanted and Guy was more than happy answer all of my questions quickly and thoroughly. From my experience I can say that Guy has extensive knowledge on both the Tacoma and Tundra lines and left no question or concern unanswered. He got right to the point when it came to the bottom line and to my surprise told me that Hartford Toyota extends a lifetime warranty on the power train at no additional charge. That was very appealing to me and helped me very much in making my decision to purchases. I plan on keeping my new Tundra for years to come but I can honestly say that I would not hesitate to return to Hartford Toyota in the future, and I hope when I return that Guy will still be there to help me! In summary, a great staff ,a great deal and great buying experience! Highly recommended! And be sure to request Guy! He's a great guy! LOL

artwork74

Oct 19, 2016

my salemen was Thisady Khongdy went out of his way to get me the best deal possible which other dealerships did not do.Marc Clemons which deals with finance also me a better interest rate then I agreed with I thought that was nice of him very professional and very polite would definitely buy another car or truck there

Alicia

Oct 15, 2016

I love my new used Rav! Everyone there was so accommodating. Henry did an excellent job without the usual hard sell. He was kind, knowledgeable and patient while explaining every bell and whistle on this high end car. I have never purchased a vehicle before where the rep went over everything in such detail. I felt very comfortable asking many, many questions and getting easy to understand answers. I would recommend Hartford Toyota to anyone looking for a good deal and a soft sell environment. Ask for Henry. You won't be disappointed !!

Axelraguan

Oct 15, 2016

Great service great people special thanks to marc clemons and tony Mountaz ,and i hace to mention it leslie richam is so patient it and so nicely thanks to everybody

Anthony Pia

Oct 14, 2016

Picked up new 2016 Toyota Highlander, lease today. WeTurned over our Nissan Pathfinder lease right to the Toyota dealership, which made the transfer from Nissan to Toyota extremely easy. Dave Goduti was a great salesmen and made the whole process very smooth and easy. Rich McAllister and Andrew Lombardo were great as well and the whole experience was one of the best Ive ever had when buying a vehicle. Rich was very accommodating. The price was right and the staff was very helpful, very low stress with a no pressure crew. I would highly recommend this dealership to anyone who may be in the hunt for a Toyota product. Overall I would give the dealership as a whole an A+ !

Bryan

Oct 13, 2016

Purchased my second car from Hartford Toyota. Salesperson Leslie Richam was great-will recommend him and HT to my friends. Appreciate the new service facilities being built at Hartford Toyota.

Keeney408

Oct 13, 2016

Over the past few years I have purchased and leased a few vehicles from Hartford Toyota. The experience has been nothing short of amazing in all facets. This is a large volume dealer that brings a family atmosphere to its customers. The staff and owners are very trustworthy and professional. They stand behind their product and go out of their way to ensure the customer is treated fairly and satisfied.

Fabiola Jean-baptiste

Oct 12, 2016

Hartford Toyota needs thousands workers like you. You did a great job helping my husband and I selecting the perfect car for our family. Thank you so much for your great service.

Khan

Oct 12, 2016

My experience at Hartford Toyota was excellent. The service was exceptional. They answered all my questions. I got the lowest price for the car I wanted. I strongley recomend this dealership. Tony Mumtaz and Jay Rahman made my purchase very easy by guiding me through the process step by step. They made sure I got the car I wanted.

88bayberry

Oct 11, 2016

I walked into Hartford Toyota and needed a quick turn around. They rolled out the red carpet for me. They answered all my questions and did not pressure me. I have bought 4 vehicles from Hartford Toyota and it's the only dealership I recommend to my family and friends.

Reviewdealer

Oct 11, 2016

At Toyota Super Store They provide great customer service. And No credit or Bad credit won't stop anyone from buying a car from Toyota Super Store

Tacoma2017

Oct 11, 2016

My experience started with the internet sales rep (Mike Colon). Spoke with several dealers from CT, RI and MA. Mike was by far the best to deal with. Excellent communication and his initial price beat all others dealers. Then on top of the price was a life time power train warranty. Mike was the deciding factor that led me to Hartford. Arrived at Hartford and Mike introduced me to Dave Goduti. Dave was extremely professional and knowledgeable on the Tacoma truck I was interested in. Dave ordered my truck to my exact specifications. He kept constant communication with me from day one. Picked up the truck today and it is awesome!!! The truck was exactly the way I ordered it. He provided me with his personal cell and insisted that I call him at anytime if I had any questions. He also checked in after I left to see how everything was. I highly recommend asking for Dave if you choose to go here. The finance dept (Andrew Lombardo) was also top notch. No hidden fees. He explained everything perfectly. These three guys were great to deal with. Highly recommended.

BEATRICE HAMMOND

Oct 8, 2016

I walked into Hartford Toyota with the uncertainty of being able to get a new car. Literally within 2 hours I drove out of their lot with the car I wanted at a very affordable price. I felt comfortable and everything was at my own pace. Strongly recommend this dealership. David Goduti was my salesman and can I say he went above and beyond to make sure I was in the car I wanted, at a great price, the deal I wanted, and out the door in my new car!! I recommend this dealership, Salesman and their service 101%.

Citydweller

Oct 7, 2016

Very helpful Dealership. No pressure sales. Very personable. They answered my questions when other local Toyota dealerships couldn't be bothered to wait on me after three visits. They gave me a good, fair deal.

Hawkeye

Oct 6, 2016

Process was relaxed, calm and professional. Response was quick and all content was answered. Dealership worked and found my truck in a very quick and reasonable time

Ellen 2016

Oct 5, 2016

The "no haggling" business model that the internet provides changed the game of buying a car. You can find hundreds of dealers who are 'up front' about the price. So what you need is a knowledgeable, no pressure sales person. Dave Goduti is that perfect combination. He listened to what we were looking for and had the perfect car for us. His 15 or more years with Toyota added a lot of insight that we appreciated. He is willing to take calls 24/7 too. I can attest to that! We recommend Dave and Hartford Toyota! Totally loved Marc Clemons help with finance too. Another knowledgeable and friendly guy who followed up with great efficiency.His 15 or more years with Toyota added a lot of insight that we appreciated. He is willing to take calls 24/7 too. I can attest to that! We recommend Dave and Hartford Toyota! Totally loved Marc Clemons help with finance too. Another knowledgeable and friendly guy who followed up with great efficiency.

Giraffehockey31

Oct 5, 2016

All of the staff we dealt with was great here. I went to help my grandmother pick out a car and they were super helpful in every sense. Nothing felt forced. They weren't pushy about the sale at all. Nothing but praises for the staff here

SaraK

Oct 5, 2016

Our Sienna buying experience was full of kissing lots of frogs (other dealerships) to find our prince (Hartford Toyota)! We scoured the internet looking for a used Sienna and our interactions with dealerships was riddled with overaggressive dealers who were not really listening to what we wanted, dealerships that just did not call back (even after I said I was ready to buy and what I wanted.... does it get easier than that?!) and vehicles that were not what was advertised. Hartford Toyota really listened to our needs/wants and were able to meet them with a 2017 (YAY me!!) for just a little bit more than the used Siennas we were looking at, but with a lifetime warranty on the powertrain. The experience there was was a seamless team approach. We appreciated their working together to find us the best possible vehicle for our family at the best possible price. They all communicated well together to know at any given moment where we stood in our van buying process.We highly recommend Hartford Toyota for your car buying and servicing needs (my husband has his 2006 Toyota 4-Runner serviced there at 200k+ miles!)

GabrielF

Oct 1, 2016

I had been in the market for a new car for some time and I did my research on a new Camry prior to my visit to Hartford Toyota. I was very pleased that my sales rep, Gaetano Pagliano, was able to pin point the exact vehicle that suited me in terms of style, performance, and financing. It was extremely easy, no pressure, and haggle free. Mr. Pagliano asked a bunch of questions and if I said, "No, that's not what I'm really looking for," he didn't try to convince to get something I didn't want. So, not only did I drive off the lot with the car I wanted, but I also got the service I wanted to! A+ experience all the way through. Thanks!!

Consumer Pro

Sep 30, 2016

After looking at several other Toyota dealers , I recently purchased a 2015 Toyota Highlander XLE here. The staff was courteous, competent and very responsive to my needs. As a woman, I did not feel discriminated against as I did at another area dealership.My sales consultant Luis Martinez proved very knowledgeable, professional and personable. He's a great asset for this dealership. And I love my new car.

Faz2973

Sep 30, 2016

One of the best dealership I ever see. Excellent customer care.i am really satisfied about their service. Specially tony is the best. I wish them all the best.

Jennifer Parmelee

Sep 30, 2016

David Goduti was the best and honest salesman. The whole process was quick and clean. It was a pleasure working with him. Love my new car.

Lynn329

Sep 30, 2016

Great experience!!! Staff is very friendly and knowledgeable!!! My sales person Gabriel Ortiz helped me out with everything from being to end. I am happy to be part of the Toyota family!!!

Yithi1

Sep 30, 2016

I was really stressed about which car I would want and the whole process but Luiz was able to help me throughout. He made me feel comfortable to take my time and ask questions. I love my car !

mother23

Sep 29, 2016

Purchased a Scion xB 9/22/2016. Sales person Sokol Etemi was very professional and knowledgeable in all aspects of the vehicle and transactions. Made my experience purchasing the Scion very smooth.Will recommend Hartford Toyota to everyone.

Nicole Jackson434

Sep 29, 2016

I went to so many other dealerships and was, turned down, but Hartford Toyota give me hope. I met a amazing sales guy Charles, and I sat down with him told him what I wanted and he got to work I looked at several different cars and we finally decided on a kia optima. Charles went a above and beyond to make the car buying process as stress free as possible.Charles thanks again I will definitely purchase a another from you again. Marc Clemons your the best you made me feel like I was part a extended family thanks.

Password

Sep 29, 2016

Awesome service and great prices. Luis, was patient with my request and so accommodated to my every need. He did everything in his power in getting me the car of my dreams at a great price! I would recommend this dealership to anyone looking for a new car.

Sindi

Sep 29, 2016

Sokol was absolutely amazing and helpful. He truly loves his job and finding people the right car for his customers. I'm a very picky buyer and he was pacient with me the entire time. Thanks to him I bought a 2016 camry and couldn't be happier.

budhm90

Sep 29, 2016

Gabriel is a blast to work with. Polite and professional. He made sure that I was fully satisfied with my purchase, even after a week he followed up with me. I bought a new car from Gabriel in 2013 and again in 2016; and both experiences were very enjoyable. He showed great patience as he worked with me and did not play any games. He offered sound advice and worked with his colleagues very well. The atmosphere created at Hartford Toyota made me feel at ease; especially working with Richard and Andrew, in which my to protect my new car, all the options were made very clear. If you are looking for a new car or to service your Toyota, Hartford Toyota Superstore is highly recommended.

Imie46

Sep 29, 2016

Sokol is AWESOME. Very professional and helpful.He was upfront, honest, and kind through the whole process. He consistently followed up to make sure that we were happy throughout the process and purchase! Highly recommended!.

Blesss

Sep 28, 2016

THANKS! for working diligently to get me approved for my Toyota Highlander. I would highly recommend my friends and family members to make their purchases at Hartford Toyota.

chrissyg

Sep 28, 2016

Purchased our second car from Hartford Toyota and as previously it was a great experience. It was a easy and quick process. Lui was great with answering all of our questions and Tony made the finance process quick and painless. Would recommend this dealer to anyone.

Fernanda Sulantay

Sep 28, 2016

Thanks to Jay Rahman, who helped me find a great car for me and my sister. He took the time to listen to my needs, really helped me out not only getting a good deal with the car but also with an insurance. Also, the business manager was extremely helpful, Tony Mumtaz. Both of them made sure we got the car we wanted. I highly recommend this place.

Fish queen

Sep 28, 2016

We had a great experience here after multiple attempts to purchase at other dealers. At Westport Toyota we actually had a car sold while we were driving it!!! FYI worst dealer ever Westport Toyota!! After driving from Long Island the guys here really helpful and polite what car buying should be.

jdutk

Sep 28, 2016

First of all, Adam Foley was very knowledgeable regarding every aspect of our new car purchase. Every question we had, (even simple ones) Adam answered clearly, and all his information was easy to understand. But what I appreciated primarily was his friendly, honest, NON-PRESSURED approach. Through the years, we have been dismayed/discouraged by high pressure, 'must buy now' sales personnel. We were very at ease, and comfortable with Adam, and will definitely recommend him to our friends and family for their car purchases.Anthony and Jolene Dutkiewicz

mal34

Sep 28, 2016

Just took delivery of my wife's Camry and the experience with the dealership was excellent. From test drive to driving it home everyone at Hartford Toyota kept us inform and was very responsive to and all questions we had along the way. I went to at least six different dealers before deciding to buy here. Unlike some of the other places I visited I did not receive any sales pressure or bait and switch tactics. Our salesman Gabriel Ortiz was very helpful and knowledgeable about all aspects of the Camry and made our purchase a very painless process. I would buy from Hartford Toyota again for any future needs and highly praise their sales staff.

Maureen

Sep 28, 2016

We loved working with Dave. He was pleasant and really cared about the type of vehicle I was looking for. I would definitely work with again.

Qiushi Li

Sep 28, 2016

Very friendly. Reasonable price and best service. Had some troubles with Paperwork but they helped me get through. I Will recommend this auto store definitely

Search of 2016 Highlander

Sep 28, 2016

Adam was excellent and very knowledgeable about the vehicles on his lot. I purchased a 2016 Toyota Highlander. He stayed late to help us and we picked up the car 2 days later. I would definitely recommend Hartford Toyota to my friends.

MichelleZarco

Sep 27, 2016

I purchased a preowned 2008 Toyota Prius from this dealership and I've had the car for about 2 months now. Adam Foley (sales) and Tony Mumtaz (finance) helped me through my purchase and made the whole experience extremely easy and smooth. I came into the dealership with the intent of looking at that particular car, and it was in wonderful shape! I asked as many questions as I could think of regarding the car and purchasing it, and Adam was able to answer all my questions with ease. I definitely liked the car at first, but Adam really helped shape my decision to purchase it! I received some follow up calls and emails after the visit. When I went to purchase the car, Tony got me a great rate and explained the financing and warranty very clearly. I feel like I was taken care of so well, and that I am definitely getting my moneys worth and more. I also just brought my car in for an oil change and maintenance. The service department was great and very efficient. On top of that, I even got a follow up call from Adam just checking to see that everything was working out great. It's great to feel stress-free about my car for the next couple of years, and that I have a dealership I can rely on in case I run into any problems. I would definitely recommend this dealership to anyone looking to buy a car!

NewToyotaFamily

Sep 27, 2016

We had the best experience with Gabriel O. We got a Toyota Prius 2013. He listened to our needs and showed us cars that fit our interests. We went twice and each time he was patient, good nature and didn't rush us to buy anything. Instead he gave feedback and helped us get the car that we really wanted for a good price. Look for Gabriel, we highly recommend it!

Shawn M Kelly

Sep 27, 2016

Several years ago I purchased a 2010 Toyota Tacoma, the initial process of buying the truck including the financing was simple, quick and hassle free. Since then the Service Department at Hartford Toyota has been there every step of the way - from regular service like oil-changes to solving any issues from daily driving, my Tacoma has remained well cared for at a great price and with the comfort of having only Toyota Certified Technicians to address any needs.Knowing all of that, the decision to use Hartford Toyota again this past weekend to lease a new Toyota Highlander was an easy one and of course, Hartford Toyota continued to impress. The staff were quick with returning calls and working with us to create the perfect Lease within our budget. They took in our current Ford lease and handled returning the old car to the appropriate dealership which saved us time and the hassle of coordinating the end of lease with another company.Needless to say that the new Highlander is a fantastic edition to our family and now having 2 vehicles from Hartford Toyota in our garage makes life even more easy.We will be back in a couple of years to get a new lease and find the perfect car or truck for our son when he gets his license!Hartford Toyota for Life!Thanks!- The Kelly's

AQ

Sep 27, 2016

I just recently bought my second car from the same dealer. I bought my first car 8 years ago and I have been going back for service regularly to this dealer. They always provided satisfaction with any issues and concerns. I met Gabriel Ortiz who used to be in service before and always gave me excellent customer service with his polite smile. I went back to Hartford Toyota to buy my second car because of Gabriel who now works in sales. I needed a trusted person and Gabriel was right match for that. He was honest and didn't try to over sell me any products I didn't need. I will highly recommend Gabriel to all my friends and family.

JuneC

Sep 26, 2016

Great experience purchasing a new car online without any hassles! Drove car on city road and highway. Great! Thank you Michael Conlon and Luis Gillen!!

RT

Sep 26, 2016

I wanted to thank Rich, Leslie, and Marc for making this transaction a superior buying experience. This is the third car that I have purchased/leased from Hartford Toyota and everytime my experience improves - exceeding my expectations. I could not be more pleased - thank you, again, for going the extra mile during this buying experience. I would recommend Hartford Toyota to all - very professional and always on point.Thanks again,Rob T

Mark

Sep 25, 2016

I very happy with my new car and you are professional It is was very easy go trough all processBuy my new car Thank you so much Mark and Irena

Nancy

Sep 22, 2016

Our expierece with Hartford Toyota was great right from beginning to end. We found great selection at fair prices. Our salesman, Luis, was superb. He was knowledgable, attentive, and completely professional, always going the extra mile to find the right vehicle for our budget. Our loan paperwork was completely taken care of by the dealership with our chosen financial institution. Marc made sure the details were clear and it the deal was handled efficiently. We are very happy we chose Hartford Toyota and recommend it to anyone.

Boyka1825

Sep 22, 2016

Very helpful and friendly personnel and they have the best deals. I had a great experience at this dealer they were willing to help me and answered all my questions they were also ver honest definitely a dealer you can trust in.

Grey28

Sep 22, 2016

Guy makes you feel like your buying a car from an old friend! Took care of all the details so I didn't have to worry about a thing. He and his sales manager got me the truck I really wanted at the price I was comfortable with.

Ken123

Sep 22, 2016

I was very pleased with the process of leasing a new car at the Hartford Toyota Superstore. The staff was very friendly, honest , and did whatever was necessary to meet your needs without being "pushy" to buy immediately. I was especially pleased with the service from Thisady Khongdy who went above and beyond by picking me up at my house when I did not have someone who could give me a ride to the dealership to pick up the new car. Overall, was pleased with the process and the car. Would recommend Hartford Toyota to others.

denny32

Sep 21, 2016

Very clear about options. They did not try to "sell" me. Even the unexpected option of wear and tear insurance was laid out without pressure.

Romanjose83

Sep 20, 2016

The greeting was great dint try sale me story pretty straight forward they try to find the deal i was happy and i would recommend to anybody

Wendy T.

Sep 19, 2016

We recently purchased our third toyota from this dealership. Specifically, we worked with Guy Pagliano. He worked hard to get us the car we wanted and secure a fair deal. He is extremely professional, yet fun to deal with! He went through all the features, and made us feel like we were his only priority. He's a great guy and we will definitely be buying our next car from him!

FDubauskas

Sep 18, 2016

My parents recently purchased a Toyota RAV4. We had a great experience with Dave Goduti. He explained all the features very well and was very patient. My father is not the easiest customer to please but Dave handled it very well.

Benny

Sep 17, 2016

I felt very secure and confident with my purchaseBecause of the salesmans( Thisady Khongdy) knowledge and experience of making me feel very secure would recommend him and Hartford Toyota everyone I will definitely be come here in the near future to purchase a car for my wife

Lennore

Sep 17, 2016

Hartford Toyota called us with a deal we thought was too good to be true and well we went to see their offer and were so pleased we ended up trading our 2013 Sieanna we had previously bought from them and now have another new 2016 Sieanna. We were so happy both times we purchased our vans from this dealership. What they told us was exact no additional hidden items. Every single person who we meet with were professional, kind and took time to explain. Exceptional service no power selling it was pleasant no hassel purchase!!!Thanks again Hartford Toyota!!!Lennore Murphy

Zack Williams

Sep 17, 2016

I recently had a great experience at the dealership. I worked with Jay and we got a great deal on a Toyota Corolla S+ fully loaded. They even fed us lunch because some of the paperwork was taking a little longer than expected. I can't say one negative thing about the dealership. I would highly recommend this dealership. Ask specifically for Jay, he will take care of you.

Menalque

Sep 15, 2016

Prices were competitive; transaction was quick and easy; staff was polite and professional. I would recommend this dealership to others in the future and expect that they'll make good on their long term sales/service commitments.

TirBrn

Sep 15, 2016

Very Happy with all the employees that I enteract with.. Great customer service..excellent.. Will tell other friend s and enjoy my new car.. Thanks

Irene Schienberg

Sep 15, 2016

Michael Conlon and Luis "Lui" Gillen were understanding and very helpful in providing me with all the assistance and support that I needed to make my decision for the 2016 Prius C that I finally purchased. Michael and Lui both couldn't have been more understanding and supportive after having changed my mind 3 times, and I always felt his willingness to work with me. I was also very appreciative of Lui's efficiency and thoroughness in completing all the final details with the purchase of my Prius, and sincere offer of any future assistance that I might need. Thank you Michael Conlon and Lui Gillen for a job well done. This is my 2nd Toyota that I purchased from Hartford Toyota.

samir90

Sep 14, 2016

Purchased a Toyota Camry SE. We had an overall great and smooth exp. Muhamed was great as was the other people we worked with.Thanks again.!

Linda

Sep 12, 2016

My experience at this dealership was very positive. The salesman Adam was very car knowledgeable and treated me with respect and was very patient. There was a good selection of models and colors. I left the dealership with a registered and insured car with plates on all in the same day. No trip to the registry! I would highly recommend Hartford Toyota Superstore.

Bipul

Sep 11, 2016

it was a great experience purchasing Camry from Hartford Toyota. All the employees were helpful and answered all the queries we had.I will recommend my friends to buy car from Hartford toyota.

acola

Sep 10, 2016

We recently purchased a 2016 Toyota Highlander. Charles and all the staff were extremely helpful and friendly. We couldn't be happier with our purchase.

Joanne

Sep 10, 2016

We had a great experience at Hartford Toyota. Our salesman, Jay Rahman was fantastic. He was honest, informative and genuine!! He was very concerned about getting our family what we needed.

yuqing9243

Sep 10, 2016

very patient and friendly sales employees, got a great deal of a used RAV4. Reasonable price, recommend if you want to get a Toyota car.

Jaeyeol

Sep 9, 2016

I bought my MINI cooper at this dealership.They are very helpful, kind, and friendly.Car is very clean & good price.I got the car in one day!

Duncan

Sep 8, 2016

We just purchased a used Toyota Sienna from Hartford Toyota and had a wonderful experience. They were fair, calm, thorough, and professional. We would highly recommended this dealership without reservation. Our salesman was Thisady Khongdy and he was wonderful to work with throughout the entire process. Thank you - we couldn't be happier with our purchase.

lenonieves

Sep 8, 2016

I always give everyone the benefit of the doubt. I will see if this can be rectified amicably. Look at my previous reviews. I was blindsided.

debby

Sep 6, 2016

As soon as we walked in the door, receptionist was extremely pleasant and got a salesperson right away. We were shown exactly what we were looking for. There was no pressure, no hassle. It was the most pleasant car shopping experience we ever had. We would recommend Hartford Toyota to family and friends.

kgrocki

Sep 6, 2016

I highly recommend this dealership, no pressure, no hassle. All inventory and pricing was easy to access on their website prior to my visit. Our Sales Agent, Gabe, was knowledgeable and friendly. This was a great experience!

Slockhart

Sep 5, 2016

Tony, Charles and Leslie were absolutely amazing. They worked tirelessly to make sure I had exactly what I wanted. They really went above and beyond. I am beyond satisfied!

Drivenmynd

Sep 4, 2016

Rough start but the great staff pulled through and helped my family get the best vehicle. Finance manager, excellent work saved the deal and two long term customers. Customer relations made it all possible. They really reflect good on Toyota.

Ihateusernames

Sep 4, 2016

We didn't have an appointment so we had to wait a little bit but Cody took us on a test drive and he was great! Answered all our questions, showed us some of the features on the car and we did get a follow up call. Still going through my options but great service!

Retired engineer

Sep 3, 2016

Very well treated by all people at this dealership. Didn't feel pressured at any time. Answered all questions I had. Everybody attentive at all levels

Sameer Rehamn

Sep 3, 2016

The experience was pretty smooth. I went to the superstore knew what I was looking for. Henry took me for a test drive on 2017 Camry SE which my friend Assad who also happens to be a finance manager at the store recommended. Loved the drive. Henry and Assad got the paper work sorted out in 2 hrs and I was back home with a new car in one visit. Henry dropped me off as well. Five star service.

Tundra

Sep 2, 2016

Salesperson was very helpful on the first visit. Did not feel any pressure to make a decision. Filled out a credit app on the first visit but on the second it took some time to realize that since we were asked to complete another.

A. Lynn Powers

Sep 2, 2016

Amazingly helpful, friendly staff right from the beginning. Financed a used car and they helped me get a lower interest rate and took care of the registration and tags on the spot. Another dealer down the street would not sell me a car because I have an out of state license, but Toyota took care of everything for me. A few staff members who live nearby even invited me to hang out with them. And here this Southerner thought everyone up here in New England was supposed to be rude. Not at Hartford Toyota!

Greencrazy8

Sep 1, 2016

Thank you for working with us and finding us the perfect car for our family. We were able to test drive a few vehicles. Friendly staff.

Happy Customer

Sep 1, 2016

Hello All, I purchased a 2010 Hyundai Sonata yesterday from Thisady Khongdy. As a fellow sales professional, my customer service standards are set high. I found TK to be motivated, sincere and extremely courteous. He did all he could to make my experience at Hartford Toyota as pleasant as possible. During our initial meeting, he provided me with a Carfax Report for the vehicle I was interested in immediately, which I appreciated. Moreover, he was very patient on the two test drives we took together, answering all of my questions to the best of his knowledge. After my first visit, he also made himself available to me with follow up emails/calls for help or questions. What I found to be most impressive, however, is when I requested to take the vehicle to my own personal mechanic to be inspected, he encouraged me to do so with confidence. After we concluded with the paperwork, he followed me with my new car back home so I was able to drop off the Jeep I had driven to the dealership with. This eliminated the need for me to get a ride back to Hartford the following day to pick up the car, making things very convenient. In conclusion, TK was extremely accommodating throughout the entire purchase process which put me at ease during what can potentially be a stressful time. I truly enjoyed working with TK! He is an invaluable asset to Hartford Toyota and I highly recommend him to all car shoppers! Thank you again, TK!

Mharrison4

Sep 1, 2016

Great experience, everything went smooth and and they got me the truck I was looking for quick. Would recommend anyone to go see Dave and do the same.

Michael Van Leesten

Sep 1, 2016

I was able to get a good price for my RAV4 XLE Hybrid. Leslie Richman was an excellent sales consultant. He even got my lien release and then went to DMV to get my title for me because I live and work more than an hour from the dealership. Tina Zarlenga was very polite and patient ... she was my first contact. I usually HATE buying cars, but this was pleasant experience.

Moo88moo

Aug 31, 2016

Most car shoppers do not describe the experience of buying a new car both fun and easy. However, the customer service at Hartford Toyota was just that! Rich leads an amazing team. I am grateful for the way they do business and highly recommend this dealership!

rebecamena

Aug 31, 2016

After unfortunate circumstances waiting for my totaled car to get paid of completely, I was at a stand still to get a new vehicle. Running out of days on the rental, low credit score and all. But since I am a loyal toyota customer. This is my third vehicle with them. I am glad the finance director Tony Mumtaz and salesperson Luis Martinez aided in the process and were able to get me back and driving. They are very professional and great at what they so. Numbers were crunched and I got the deal of the century. They explain the whole process and walk you through the whole ordeal. I recommend if anyone wants to get a car I recommend it.

Tennis

Aug 31, 2016

Excellent dealership! Mike and Dave were fantastic! The car is amazing and in great condition! Very professional experience! Recommend this to place to anyone looking for a car.

Crystalr1105

Aug 31, 2016

MY EXPERIENCE WAS GREAT. Luis was very helpful and knowledgeable about the cars. We walked out with a good car and a nice feeling to know he had our best interest at heart helping us pick out our new Toyota.

DIANA MARTINEZ

Aug 31, 2016

Esta es la 4th vez q compro un Toyota camry y el servicio es el mejor nos tratando como familia y buscan un buen trato

Dianax

Aug 31, 2016

The guys at this location are beyond helpful. They are very kind, professional and more than willing to help the customers that they encounter. I've had Toyota for over 4 years now and I absolutely love going to this location just because of the outstanding treatment I receive every time I'm there! Keep up the great job guys!!

GinaD

Aug 31, 2016

Adam treated us like we were buying an expensive brand new car from start to finish. He gave us all the information we asked for and even helped us with the sale on his day off. He made sure that everything in the car was as perfect as possible for us, and sped up the process so we could get the car in only 2 days. Adam was just an overall friendly and extremely helpful salesman an we appreciate it so much!!

Linds

Aug 30, 2016

Knowledgeable and helpful service through the whole car purchasing process. Cody was great to work with and answered all my questions. I would definitely purchase another car through Hartford Toyota.

Ninoshka

Aug 30, 2016

Excellent and friendly service! Leslie Richman in sales did a really good job and had all of our questions answered. Tony was happy to take the time to help us get our car. They both went out of their ways to help us. Both were really kind and patient. This is the best dealer I have gone to yet and I will be definitely coming back. Had a great experience overall and I am very happy with their service.

West

Aug 30, 2016

Great service from beginning to end. Luis Gonzalez in sales put up with me for a good hour - undecided standing in the aweful heat & humidity & was happy to take the time & never complained. Showed me every car, color, model. That's way better than another Toyota dealer in the area. Jill, Jim & Rich were all very helpful too.Overall very happy with the entire new car buying experience here!

Maria22

Aug 29, 2016

I had bought a brand-new vehicle at Hartford Toyota and have been impressed with the friendliness, professionalism and customer service quality of the staff during the passed three years. Today, I made the decision to upgrade to a 2016 Toyota RAV4 and I cant be any more exited for the purchase, I worked with Gabriel Ortiz from Sales, he was friendly, and knowledgable of the vehicles I was interested in. Tony Mumtaz from Finance understood my financial situation and was able to help find the right car to fit my needs within my budget. Thank you for all your help!

nadine123

Aug 29, 2016

the sale associate person was very friendly,helpfull,as well as all the others,very busy most of the time ,need to have more time for the customer,

wrynn7

Aug 28, 2016

I have purchased 3 of my last 4 cars at other Toyota dealerships in Connecticut. My experience at Hartford Toyota for car number 4 was the best car buying experience I have had by far. There was no pressure, no hassle, and Luis worked very hard to make my experience a positive one. I don't want to buy car 5 anytime soon but when I do it will be here.

Anonymous

Aug 27, 2016

I received good service from Cody in leasing a new Camry. He was very friendly and knowledgeable about the car. As with most dealerships they say they'll offer you a great deal from the start but in reality you have to negotiate a deal and this dealership was no exception however in the end I felt that I received a reasonable deal for my new lease.

Ckakuru

Aug 27, 2016

Leslie quickly understood my needs and was most helpful in finding the right car for me . He was patient with me , as it was my first time buying a car but he also had a kind way of steering me in a wise direction. He is very respectful, courteous and professional.

DMC

Aug 26, 2016

Staff was friendly and helpful and I didn't feel pressured. Dave went the extra mile to get answers to my questions and to get the car to me as soon as possible.

Jazzytrumpet

Aug 26, 2016

Our experience with hartford toyota was a 5 star experience if you are in the market for a toyota they are the people to see. Knowledgeable sales person, great business manager and the manager is from our town and offered to pick up our toyota when it needed service leave his vehicle with us and return ours at the end of the day. Their service department staff were very friendly and they are moving in to a much larger and modern facility in a short time. Toyota is a great reliable car and I chose the right dealership to buy my 2017 toyota camry from.

JNC

Aug 26, 2016

I dealt with Tony as my older brother had dealt with him for many years. I was going in to try to get an affordable price on a Rav4 (LE only the basic) but I was charged a lot of money and told that because I was young he needed to put all these "extra coverages" on it. I believed him and went home that day with my car. I don't understand how a basic model, with nothing in it, could cost over $36,000.

nemx735

Aug 25, 2016

My Wife and i were in need of a family vehicle for our soon to arrive twins. I originally spoke with Michael Conlon via phone and email after i made an inquiry on their website. Once i decided to make my way to the dealer i was set up with Gaetano and he made it the best buying experience we have had in the last few years, This was the 5th new vehicle purchase we have made in the last 4 years so i have a good idea on what usually happens. Anyways he was able to find the exact truck we wanted from another dealer and went out of his way to get it in stock for us the next day. Gaetano is very pleasant and knowledgeable i would recommend him and the team at Hartford Toyota any day. Thanks Again!

Michigan1944

Aug 23, 2016

Dave made buying my vehicle non stressful. There were no gimmicks everything was straight forward . This was the first time that I purchased a vehicle and felt that I was treated fairly . I would recommend Dave to anyone who would like to purchase a vehicle hassle free.

Rick

Aug 22, 2016

We purchased a new Highlander at Hartford Toyota in early August and our sales person was Adam Foley. He was very knowledgeable regarding the vehicle we were interested in purchasing . He discussed the safety features and mechanical functions of Highlander. He quickly responded to an email and texts to answer additional questions after our initial visit to Hartford Toyota . It was an excellent experience and Adam was very helpful leading us to make the decision to purchase the car.

Alex Murillo

Aug 19, 2016

I had a great experience buying my car and Leslie Richam was an excellent sales associate that took care of all my concerns in a timely manner. Would do it all over again. Thanks Leslie.

Hybrid411

Aug 19, 2016

Knowledgeable, professional and courteous. This was really a pleasurable buying experience. I think that doesn't happen often. I should have come here sooner. I didn't realize you had such a large selection.

hildaramos

Aug 18, 2016

Today for the second time this week my husband and I went to the Toyota Dealer. Our experience was awesome bought a second car. Thank you guys. Excellent job.

Tim r

Aug 18, 2016

Dave Goduti and Andrew Lombardo took great care of me when I bought a preowned Tundra. They were extremely knowledgable and went the extra mile when I couldn't get the reg done right away due to taxes... Will definitely be a repeat customer!

Dr. Sharde Davis

Aug 16, 2016

The folks at Toyota Hartford are incredibly knowledgable about their product and the car business. This is nice because they can (and do) answer every question and talk the customer through every aspect of the process. They also care about the customer and go the extra mile to ensure that every person is happy with their car and overall service. I was extremely impressed by all the folks at Toyota, but especially Rich and Leslie. They *really* took care of me today. Thanks guys!

hildaramos

Aug 16, 2016

i was there two yrs ago and I wasn't to happy but this time around I was very satisfied with the sales rep service

Jim H

Aug 16, 2016

Full disclosure, I do not "enjoy" buying a new car, it stresses me out, but it is a necessary thing I must do (fortunately infrequently).That said, the folks at Hartford Toyota made my experience smooth and comfortable.From my first point of contact, Mike in the Internet department, who located the car I wanted, followed through in a timely manor, and was very responsive to my inquires, to Adam on the sales floor who was patient with me while I decided on the various possibilities, and walked me through the process. ironing out a couple small "wrinkles", to Andrew in Finance who wrapped it all up nicely; they all get a 10 for exceeding expectations.Jim H.

Guozhao Ye

Aug 15, 2016

Went into the dealership with Luis, who is super nice and so is the manager Richard. Leased a 2016 Highlander with an amazing price. Definitely recommend this place.

Latoyakayval

Aug 15, 2016

My husband bought his truck back in may the financial guy jack up the price and try to rip us we try to refinance the truck and get a better rate it took them close to Two months to book the loan when they finally book the loan like in July they refuse to reimburse the difference to this day they are scamming people and they all of them are stammers especially that Tony the financial manger I am definitely going to take legal action against them because that is our money we pay for it so we should have gotten it back they suck

Fred B

Aug 14, 2016

I received excellent attention to my specific requirements. Henry listened closely to my need for safety options and found a Camry to meet my needs. My wife loves the hybrid knowing she is saving gas and the environment. I also found the other support people very helpful. I am glad I looked outside my local area for dealership associated with my bank. Getting a finance program that met my requirements was nice too. I would recommend Henry and Hartford Toyota to anyone looking for a new car.

HR

Aug 14, 2016

I completed my deal in 2 days, I visited Hartford Toyota on Friday and finalized the deal, got the vehicle on Saturday (though they offered on Friday, I took it on Saturday). Luis Gonzalez was my sales person. He was really good, calm and patiently shown all the available vehicles, explained all the features, he always considered my opinion and cared. Richard McAllister Jr/Jim Webster offered good deal and trade in value, which made me to finalize the purchase. Marc and Tony were also very helpful in my buying process.Overall It was great experience buying a new vehicle from Hartford Toyota.

GradStudent85

Aug 13, 2016

I am a recent college grad and I went to Hartford Toyota looking to lease a Camry and had an excellent experience! David Goduti was very knowledgable and helpful. He worked with my budget to get me the best car for the best deal possible. I wouldn't go to any other dealer or salesman!

Alan's RAV 4

Aug 12, 2016

My wife and I were very pleased with the service we received from our sales associate Gabriel Ortiz, as well as Andrew Lombardo and Jim Webster. These folks are dedicated to maintaining state of the art customer service.

EVoreis

Aug 12, 2016

I had a very solid car buying experience from some great guys at Hartford Toyota. Can't emphasis enough the quality and dedication of staff that I worked with. Dave Gotudi, Jim Webster and Andrew Lombardo thanks for stepping up and making sure that I was 100% satisfied and taken care of. From the start Dave was one of the most responsive and attentive salesmen I have met (I spoke with 3 different dealers), even reaching out to me while he was on his vacation to make sure the process was going smoothly. Jim and Andrew went the extra mile to make sure I was satisfied, that I was receiving the best service and most importantly got the deal done on our agreed terms, no suprises. I will 100% be sending referrals your way for the next person I know looking for a Toyota.

Frank

Aug 11, 2016

I met with Guy last Friday after a really lousy experience at another Toyota dealership. After I went over all the particulars, Guy not only met the price from the other dealer, but also threw a couple of important things. I was also happy with your dealership's lifetime powertrain warranty. My wife was happy with the deal (she's the boss) and so was I. We love the vehicle. Then Tony was extremely helpful in getting me the very best possible interest rate for my loan through Bank of America, which was a great benefit from my excellent credit rating. Then, I have dealt with Carl and Grant in the service area and they have been terrific as well. If this experience is any indication, I would expect a long and fruitful business experience from here on. Keep it up. You are doing a great job!

Natalia Abrahams

Aug 9, 2016

I got quality service and exactly what I needed which was greatly appreciated. I didn't feel rushed or pressured which made the process easier.

BIGboi50

Aug 8, 2016

I will start by saying that I came to this location because they were ACTUALLY open on Sunday! And I came early. Next, Thisady Khongdy started his work day 30 min early just to help me. After his knowledgeable overview of my soon to be new Tacoma TRD sport, and a quick drive, he made the transaction happen within an hour or so from start to finish. His entire team from financing to the GM Jim were awesome and really hooked me up with a great deal on the new vehicle, which is rare on Tacoma's. I have nothing but great things to say about this location. I highly recommend them.

peezle86

Aug 7, 2016

I was nervous about purchasing my first car and I didn't want to do it, but Guy made me comfortable and picked a pretty car for me with excellent steering! He was so patient with me and didn't make me feel like a stupid girl - something many mechanics seem very good at. He stayed past closing time to finish the deal so I could go home with new car! He was incredibly nice and very knowledgeable and even programmed my phone to the car for me.

Yard Goats?

Aug 6, 2016

Both Rich M. And Cody G. were low pressure salesmen. They were very knowledgeable and provided helpful comparisons to consider. They answered the questions we had directly and without a lot of fluff. They didn't try to sell us into a more expensive car or options that we didn't want. They were fair about our trade in. I highly recommend them.

Dingo1964

Aug 5, 2016

These people know their product, are proud to sell it, and treat the customer with friendliness and respect. Tina drew me into the dealership, found a common bond between the salesperson and me (we both have a sharp sense of style). She's smart, fun and knows her business. Leslie (salesman ) was excellent. Not pushy, yet not aloof or disinterested. He didn't overcome my objections, he showed me how the car could and did fit my needs. The general manager and finance manager were professional and accommodating. I think they all make a superlative team.

HowardRose

Aug 5, 2016

I just purchased a 2016 Sienna from this dealer, my 3rd one, having upgraded every 5 years. I found everyone extremely helpful and responsive to my requirements. I expect to be back again in 5 years for my next one.

Chris Ruesch

Aug 4, 2016

Thisady was great! Plain and simple. He was able to provide me with assistance with everything that I had needed help with. I've never bought a car before, but he made everything super easy for me and I was able to walk out of the store with a new 2016 Scion iA within a few hours. Great overall service, and friendly employees!

Brucethemoose14

Aug 3, 2016

Last week I had to get a new car and I came here to get a 2013 Toyota Rav4. Adam Foley was a delight to do business with and was very accommodating. He got a just brought in Rav4 certified and ready within days. When going over the premium plan Andrew Lombardo was also very accommodating and straight forward. Overall I was extremely happy with my purchase here and would recommend it to anyone else who is looking for a Toyota to check this dealership out.

Puris for President

Aug 3, 2016

A big thank you to Luis Martinez he stayed by our sides and on our side in making our decision to buy our 2016 Prius V . Our second brand-new Prius from the Hartford superstore a big shout out to everybody on the team . After nine years of Service you have our business locked up. Looking forward to the Grand opening of the brand-new Hartford Toyota superstore .Thanks Greg and Karen from Newington

robertcarl

Aug 3, 2016

Cody Gill was professional and followed my lead in answering questions and demonstrating the PriusC I bought. I found the whole experience informative and actually pretty fun, which is unusual in my previous experience of car buying!

LPAvalon

Aug 1, 2016

Dave Goduti is a true professional From first introduction to delivery day, Dave did a wonderful job. He got me a great deal on a 06 Avalon. Also have to thank Jim Webster. Thanks again guys.

NewCar1003

Jul 31, 2016

Adam Foley did a great job helping us with our car purchase. Very good attitude, very comfortable and informative buying experience. No pressure. Very helpful after sale. Prompt response time. Willing and able to change some details with car. Perfect!

ShelbyDumond

Jul 31, 2016

The best dealership I have worked with to date. Walked in and was immediately greeted and taken care of. Cody worked with us to find a price that would work with my budget. Customer service is fantastic, couldn't ask for a better experience!

ReviewerJ

Jul 30, 2016

It is with pleasure to state that I have had the best experience at Hartford Toyota! I was in search of a Newer Corolla , I spent days in search of a decent price ,low miles , and something that I wouldn't mind investing my Funds on! I was around the area and decided to stop in , As I walked in Luis Gonzalez Approached me in the upmost professional way, greeted me and asked me a few questions !!! Told him what features I wanted, what my budget was and what extra commodities I can get !! HE NAILED IT!! Waked out with a Pre Certified Corolla ! No challenges ! No long process! Nice and Smooth ! thank you for your dedication on meeting your customers needs Luis Gonzalez!

Kimrowe1980

Jul 30, 2016

Absolutely loved my experience with Sokol. He was extremely helpful and gave me great advice. He was attentive and followed up but never made me feel pressured. I will be sending everyone I know his way :)

chubs

Jul 29, 2016

I had the pleasure of meeting with Sales Representative Mr. Henry Montgomery. It was great to see how familiar he is with the cars and their features. He was kind enough and took his time to answer any questions I had in regards to the vehicle's. I would definitely recommend Mr. Montgomery to any friends or family that are in plans of purchasing a car. Overall he is the true definition of great Customer service.

JessiRamos

Jul 29, 2016

It was wonderful and long experience but all worth it. My problem got fix by truly professionals!!! The best dealer i have been too!! The service, attention, and the people were awesome!!

HockeyMom12

Jul 28, 2016

All dealerships should follow Hartford Toyota's lead in how they treat their sales customers. One of the easiest straight forward experiences I have ever had. From my first contact with Michael on the phone I was treated with nothing but honesty, gave me the info I needed and the bottom line with no run around and he made me feel confident enough to drive over 2 hours to buy a Pre-Owned SUV from them. My sales associate Henry was amazing! Very knowledgeable even though I asked 1000 (ok probably 1012) questions. No pressure. The sales manager Jim gave an honest appraisal of my trade, no gimmicks, no games. These guys are true gentleman. Every step of the process was simple. And easy? At a car dealership?! They even had basketball & soccer to entertain my antsy 5 year old while I took car of the paper work. Don't hesitate to give them a try. You won't be sorry. I could not be happier and I told my sales associate repeatedly how thankful I was for such a wonderful experience!

davidoze

Jul 27, 2016

He was very quick and easy to negotiate with. It was easy to agree upon a price. He explained the features well. He followed up well.

Jmontum

Jul 27, 2016

So this is my first experience buying a vehicle from a dealership. I knew Hartford Totota had a good reputation, as my mother has worked with them in the past and also I have a coworker who previously was employed by them and gave me the inside scoop. I had been researching SUVs for a couple of months prior and was keeping my eye on two particular vehicles they had in their inventory. On my first visit, I met Adam Foley who greeted me with a level of respect which I appreciated. We talked about my interests, my financial situation, and the buying process in general. I took a test drive with him and his level of knowledge concerning all makes of vehicles and genuine honesty had truly impressed. Now here's where they earned a customer for life...My credit situation isn't horrible, I just don't have any, which can be just as bad. There was about a 10K difference between the two vehicles and On my second visit I was basically approved to purchase it. That would have meant a bigger payday for the dealership. Instead of pushing me to sign, Adam took a timeout to explain how the financial aspect works and after taking a few days considering the details, I concluded that opting for my second choice was the smarter play. So on my final visit (signing/pick-up day) I had one last obstacle to hurdle. I needed a copy of my insurance. Adam took a 1 1/2 round trip drive with me to go and pick it up!!! Who else does that. I visited 4 other dealerships during this whole process and none came close to the level of class Hartford Toyota has and it's because they have guys like Adam on their staff. It's two months later now and I am one happy man. I drive a beautiful 4X4, have a easy payment, and am building my credit exponentially in the meantime. Definitely go to Hartford Toyota and MAKE SURE to ask for Adam.

remi

Jul 27, 2016

Walked in To Hartford Toyota Superstore on a Sunday afternoon, after having a terrible experience the previous week at another Toyota dealership, and was acknowledged immediately by the receptionist. Lui Gillen was my sales and leasing consultant, he listened to exactly what I wanted, showed me a few vehicles on the lot and then he had the Manager check other dealerships. Within 10 minutes found my vehicle and we put the deal together. Monday morning Lui confirmed again the vehicle would be transferred to Hartford and everything was put in place. I am so pleased with Lui and everyone at Hartford Toyota, this is my second lease with them and I won't make the mistake of going to another dealership again.Thank you for such a great experience from walking into the dealership to sales to finance to delivery.

Mattdizney2

Jul 26, 2016

I came into the store to purchase a new Toyota and had the best experience of my life. I have purchased many new cars in the past but this experience topped them all. Cody was a true gentleman and answered all my concerns and got me a great price on the vehicle. I highly recommend doing business with Cody and HArtford Toyota.

toika

Jul 26, 2016

I've been going to Hartford Toyota to have my 2007 Tundra serviced for a while. Just recently I made a great deal, trading in the Tundra for a 2016 Tacoma/lease. Very easy dealing with Dave Goduit in this matter. And I'm very confident they'll be the first place I go next time around.

karen524

Jul 26, 2016

Last week I purchased my second pre-owned certified Toyota from Hartford Toyota. My salesperson Luis Martinez was knowledgeable, friendly and patient. I was a little overwhelmed at first having just been involved in a motor vehicle accident the week before. The thought of all the paperwork to close out the existing loan and applying for another was daunting. But thanks to Luis and Tony, it was went smoothly. Andrew even assisted in getting the loan payments to where I needed them to be. It was a complete joint effort. I would definitely go back again. Maybe next for a brand new car! Thanks Luis, Andrew and Tony for a satisfying purchasing experience!

Donna

Jul 25, 2016

I was in market for used lower mileage car for my daughter. Found what I was looking for here. Dave was very accommodating without a lot of pressure. I couldn't accommodate a day for pick-up because I had an issue getting a ride to dealership. Dave came out and picked me up! Was a bit disappointed as the car would not start the very next day after pick up, but again Dave sent someone out and they put in a brand new battery and we were on our way within a few hours. He went out of his way to may my purchase experience at Hartford Toyota a good one.

kolszewski

Jul 25, 2016

I have visited a lot of dealerships before I came to Toyota of Hartford and all of them had the same thing in common.. They we're all arrogant and suffocating. All of them wanted to close a deal and just take my money, none of them actually listened to me. But when I came to Toyota of Hartford I new I was in the best of hands the second I met Adam Foley. He listened to what I was looking for and made sure I kept in my price range. There was no rush to close the deal that day however, with the way I was treated by Adam and Marc I was able to decide on a brand new 2016 RAV4 with full trust in both of them. Thanks to Adam I will be a Toyota customer for ever. I have already recommended both Toyota of Hartford and Adam to all of my family and friends.

rav4, janet b

Jul 25, 2016

A few days after I picked up my Rav4, my husband thought how nice it would be to trade in his truck for an updated one with push-button start, navigation, backup camera, Bluetooth, etc. So there he went, back to Harford Toyota to take a look and to talk with Luis Gonzalez. When he returned home and I asked if he saw anything he liked, he suggested I come and take a look in our driveway. There sat a shiny, new Tacoma with lots of bells and whistles. This test drive was going to last longer than the previous vehicle we purchased! After I got off work, I also test drove it - very nice ride! When we returned it to the dealership - again Luis answered all of our questions before we decided on purchasing our 2nd vehicle in 2 weeks. Everyone at the dealership was friendly and accommodating to our needs. And once again, Luis' friendly demeanor made our purchase that much more enjoyable! Nice kid, very pleasant and hardworking!

Sukanta

Jul 25, 2016

Went to check the price range of V6 Camry and RAV4 top models. Told them that I am going to uby within 3-4 weeks will take a test drive by then. The sales person said that his manager does not want to not to disclose prices without test drive. Never ever going back. In fact I was thinking to buy the 2015 Red XSE model right away if they were cooperative and knew how to handle clients. Folks don't go to this place - there are many other places with individuals eager to help you in much better way. The individual I was dealing with never told his name.. neither was in any uniform. He was introduced by the receptionist.

pilin1988

Jul 24, 2016

it was nerve wrecking and the wait was a little long but understood regarding our situation as a first time buyer with little credit. thanks

4by4guy

Jul 23, 2016

I did a lot of research up front and knew both the model I wanted and what I felt I needed to really check out on the vehicle. Adam was very pleasant, low pressure, and allowed me to take the vehicle I wound up purchasing for a long drive by myself, after driving another one with him first. Their initial offer was very reasonable both on my trade and the new truck, so basically a haggle-free deal. Everyone was pleasant and it's a very "low stress" place to buy a car. I'd definitely go back, although I plan to keep this one a long time!

Katie613

Jul 23, 2016

Thisady Khongdy went above and beyond to help me find the right car for my college age daughter. Despite the sweltering heat, he tireless presented us with choices from their extensive inventory. When we finally found the best car for her, TK, as he is known, and the entire team assisted us with the paperwork in a very efficient and professional manner, staying late on a Friday night, so that she could drive the car home that night. Many thanks to KJ and the entire team.

MollieTrask

Jul 22, 2016

After waiting over 15 minutes for a scheduled appointment with Jill, I got to wait another 40 minutes after she dropped an application for credit with me. The benefit was watching the obviously un-busy sales team (read: loud, lewd, old frat bros) loudly do nothing for an hour. When at long last I got to speak to Marc in finance, I was overjoyed to hear just how much better he thought his ideas were than mine. As an educated young woman, I love when old men tell me what I REALLY want to do!He was patronizing for the entire interaction, and was pushy, stubborn, and after a sale. Every negative stereotype about sales people is truly embodied by Marc.I love the service team here. They make this place worth it. But sales and finance have a lot of room to improve.

Tricia

Jul 22, 2016

I had the pleasure of dealing with Adam Foley, what a great guy I felt like he was true to his word. He found me a car in my price range and was willing to let me drive it like I would in day to day driving. I would do business with him again if he is there in the next 20 years that's how long I plan on driving my new Prius.Thank you Adam.

Samantha Stanford

Jul 21, 2016

From the beginning I felt like they were all there to help and get me a car for the price range I could afford. I leased a Toyota Corolla. I started talking with an online rep Tina and she forwarded my email onto Rich, who then set me up with Luis (I hope I have the right sales rep). They all worked well together to get me a great deal and I signed for a car the same day I walked into the dealership. I would recommend this dealership to anyone especially first time buyers or leasers.

Brian Kleinman

Jul 20, 2016

Carl goes above and beyond to make sure all my vehicle needs are met. He is a critical part of the Hartford Toyota team! I only trust Carl and the Hartford Toyota team with my 4Runner.

Sdelisle0924

Jul 18, 2016

Cody was friendly and efficient and handled my sale quickly and professionally. The finance guy was also very professional and handled my sale quickly. Great experience!!!!

Wingie246

Jul 18, 2016

My husband and I had the pleasure of pur chasing a Toyota Tacoma truck. I can surely say Lesile Richam was hands on with every detail & instructions. Marc Clemons was on the ball too. They were great overall.

Rockwarrior

Jul 15, 2016

Mr, Khongdy was very helpful and very professional in helping me make a decision in choosing a vehicle that was right for me, I was very comfortable with no pressure

Khrissy

Jul 14, 2016

Thanks to Dave Goduti and Sammy Guzman we were treated with excellent service. Both men worked hard to get us into a certified used car. We love our new car!

CarCustomer33

Jul 12, 2016

This is the second car I've purchased from Hartford Toyota, both with Gaetano. He was a pleasure to work with throughout the whole process. We quickly agreed to a fair price - without haggling - and what we talked about prior to the purchase is exactly how it went down when I bought the vehicle. He was professional overall, and great to work with. I would definitely recommend working with Gaetano to my friends.

lauramdrd

Jul 12, 2016

initially went to the dealer to look at cars, was not planning to make a purchase, however with the deal offered i was stupid if i did not walk out with a new car,

rav4, janet b

Jul 12, 2016

Our experience with Hartford Toyota Superstore was very positive. After walking in with exactly the new car in mind that I wanted to test drive (I insisted it had to be white), Luis Gonzalez helped us from beginning to end of our transaction. After the test drive and halfway thru our negotiating process I completely changed my mind and decided to go with another color vehicle - one that was on the showroom floor - it was a silver Rav4 Limited and had all the features I was looking for plus more. And with only 1100 miles, a perfect certified vehicle for our budget. My husband test drove this vehicle and thru all of this, Luiz had great patience with us and explained the many options the car offered - including the latest technology we had never had in our previous vehicles - push button start, bluetooth, navigation and backup camera. We were both impressed with Luis' knowledge and friendly demeanor. He never made us feel rushed or pressured. Instead it was the opposite - patience, attentiveness and most importantly he listened to what we wanted. He's a very professional young man! Thank you Luiz for a very pleasant car buying experience!

ccm

Jul 11, 2016

I had excellent customer service Adam went above and beyond, I have recommended others to go get a new or used car from this dealership.

Jessica Berthiaume

Jul 11, 2016

I went to quite a few dealerships...nothing compared to these guys....They are kind, helpful for your money and very excellent customer service`~Special thanks to Guy Pagliano and Mike for their help thru the purchase of my new Rav4!!!!!

wandrigh

Jul 10, 2016

Positives: A very easy process all around. We walked in at noon, took a test drive, negotiated a price, traded in a car, transferred plates and drove out with a new car at 3:00pm. Our sales person Dave was very easy to work with. I would recommend him in the future.Negatives: Some of the vehicles did not have any stock numbers or other info listed on the windows, like most dealers we visited.

Starrz

Jul 9, 2016

I went to Hartford Toyota to see what was available. I had not purchased a car in nearly 16 years. I can tell you that it was a smooth experience. Everyone I met was extremely friendly and professional. Luis was awesome. Marc was very detailed and informative as we went through the process. I was driving my new car to work the next day! The service was great and I would recommend Hartford to anyone looking to purchase a vehicle.

lambert

Jul 8, 2016

The experience was awesome, the salesman and financial person were very friendly and professional. This was the first time I had such great service at a dealership, will recommend Hartford Toyota to anyone.

123456

Jul 6, 2016

We had a great experience at Hartford Toyota. We brought our new Toyota CorollaLE last week. The manager Marc and the sales person Leslie Richam was amazing . We got a great deal selling our old car and purchasing the new one. Also, Jill able to help out to come there and look for the car and the deals we wanted it. We would recommend to all my friends and family

Mary Beth Crafts

Jul 6, 2016

We were interested in a pre-owned Toyota RAV4 and stumbled upon Dave Goduti on the Sunday before July 4. Dave showed us several, and was very patient pointing out all the many variations in options and how they all work. Although we did not purchase that day, we came back to see Dave two days later and instead of going with used as we had planned, we purchased a brand new one! Dave was very easy to work with and he made the experience not painful. Hard to ask for more than that!

vk

Jul 6, 2016

Everything was great about this dealership. Right from entering the store until exiting. My sales consultant Sokol was every knowledgeable and provided us great advise on the purchase. He was patient in understanding our needs and provided the right options. He followed up next day and finally help us close the deal. Since it was a cash purchase, I got an excellent deal. Thanks Hartford Toyota!!

Carol W.

Jul 3, 2016

I have been shopping around for a vehicle that would fit into my budget. I went to Toyota and it was a dream that came through.Luis was very informative and understanding about what I was looking for. The first day I left Toyota with a great idea of vehicles that would fit my budget and the next day Lius called to say that he found a vehicle that would fit my budget. Luis and Tony worked with my budget. These two gentlemen were so professional and did not pressure me into taking a vehicle that I couldn't afford. The other staff members were also very GREAT and accommodated my family.

Richieboy

Jul 2, 2016

These days i do not have much free time and I already did the research and knew the car I wanted to buy. I was able to take care of much of the process online through email and the website and my time at the dealership was minimal! Tina and Adam were who I dealt with most and were very friendly and helpful as well. I think I got a good deal with an awesome warranty and all of the staff I dealt with at Hartford Toyota were top notch! I already know I will be shopping for my next car there in a few years!

AJones860

Jun 30, 2016

I came in to the dealership just to consider my options. I was looking for a newer vehicle, but also a better deal than I got with my last car purchase. Gabriel was great! He was informative, answered all my questions, and was patient as I weighed my options. He was understanding of my auto and financial needs and was able to get me into a brand new Toyota Corolla, within my budget! I felt no pressure, throughout the transaction. I will recommend the dealership and Gabriel specifically to others. Tony and Rich were great with the final paperwork as well. Overall, excellent experience.

Jeniffer Gonzales

Jun 30, 2016

Second Corolla i bought from Gabriel awesome experience I would recommend him any day l love Hartford Toyota they have a customer for life. Thank you

Ken R

Jun 30, 2016

My salesman was Guy and he clearly cared about every aspect of the sale. Also the lifetime drive train guarantee is a huge plus. I did a lot of shopping around and Hartford Toyota easily showed dedication to its customers.

fvilleneuve

Jun 29, 2016

May 17th, 2016 I purchased my 3rd Toyota (actually this one was a lease) from Hartford Toyota. And it was the best experience of my life. I was skeptical because I have never ever leased a vehicle & it was brand new. But Andrew & Lui mad me feel right at ease. Andrew helped with the transition which went quite smoothly. I was nervous enough, but then Lui showed me everything in the vehicle & how to use it. They both made me feel like part of the Toyota family. Then after talking with Marc in finance I knew that I can do this. Hartford Toyota Superstore is the best. And now I'm driving a brand new 2016 RAV4 LE. And I'm smiling from ear to ear every time i get in the car.So if your driving around looking for a reputable Toyota dealer, you needn't look any further than in Hartford. Now I know why they have such high ratings. Don't waste your gas driving around for a dealer. Just go right to Hartford Toyota.......you'll never go wrong. After my lease is up, I'll be back for my 4th Toyota.

merc0092

Jun 29, 2016

I have been shopping around for an SUV to lease, with a trade-in of a KIA. Cody at Toyota definitely gave me the best deal, was great to work with and very knowledgable! Thanks Cody!

mogray88

Jun 29, 2016

On May 30th we purchased our 3rd Toyota (the new 2016 Highlander) we got the royal treatment. They both were knowledgeable and efficient. We were in and out under 2 hours. This was the best experience. Thanks

Starman

Jun 29, 2016

I dealt with Henry Montgomery- personable without the "car salesperson" pressure. He was (is) respectful and knowledgeable/informative about the vehicle I was looking at (Tacoma). Most pleasing was the lack of the drawn-out, high pressure time of the bidding/pricing- the Dealership proved to be flexible - I was not going to trade in my current car (MINI) but Hartford Toyota offered a trade-in value very close to CarMax and relieved me of having multiple vehicles and returning to CarMax. While Henry could not be at the store the next day when I picked up the Tacoma, Guy was great with setting up the techs and paperwork ! Thanks Hartford Toyota!

Timothy McGrath

Jun 28, 2016

Thanks to our salesperson, Luis Martinez, for a great experience. Nice selection of vehicles in stock, good location near my office and a positive buying experience.

JeffandKristin

Jun 27, 2016

I would highly recommend Hartford Toyota. Our salesman, Adam Foley, was incredibly accommodating and easy to work with. He answered all our questions and took us through the process with clarity and efficiency.

Jay

Jun 26, 2016

My sales rep Gaetano Magliano truly exemplifies what it means to be a professional car sales representative. Some of the most important charaterisitcs which Gaetano exhibited was his ability to attentively listen to exactly what I wanted in purchasing a Toyota truck. He provided me with valuable feedback, he was patient in showing me my options and personalizing my request in selecting exactly what I wanted. All of his actions from the time I came into the dealership until closing the deal showed that he was not about making a "quick" sale but more about me having an exceptional customer service experience. As a result, his patient, attentive and respectful demeanor ultimately led towards the success of me purchasing and leaving the dealership with what I ultimately wanted...my truck. There are a lot of Toyota car dealerships in Connecticuit but the experience that I had at Harford with Gaetano was...priceless! If there is a manager position I would highly recommend him because he is a valuable asset to the Toyota brand.

average customer

Jun 25, 2016

Hi, I'm Howard Ring and Dave Goduti , Provided me with excellent customer service during the purchasing process. He promised me that no matter what my concern or any service problem I might have for the life of my new Camry he would take care of it completely with a smile. I have every confidence that he will maintain that level of customer service for any of his customers. I believe that Dave , Hartford Toyota and I are starting a lasting relationship.

Fitz

Jun 24, 2016

My sales person Lily Browne was not only intelligent and knowledgeable but was also willing to go the extra mile to get the exact car I was looking for within my time frame. Lily was a patient listener and always promptly called me back. I would go back to Lily Browne in a heartbeat. Prior to working with Lily Browne I had the distinct pleasure of working with Jill Bruno over the Internet from 2014-2016. Jill was not overbearing yet kept me updated and informed about the changes and redesigns of the Prius for 2 years. Once the new redesign was in place in 2016 I contacted Jill to set up a test drive. Now, I am driving my new Prius, and part of the Hartford Toyota family. I recommend Lily Browne and Jill Bruno without reservation.

sarprenetta

Jun 24, 2016

This was my second purchase at Hartford Toyota and I would not recommend another dealership. All employees are willing to work to find the best price possible and to help you get the car you would like. Excellent experience and highly recommended dealership!

Evelyn Sanchez

Jun 23, 2016

David Goduti was very helpful in searching for an affordable vehicle and very detailed oriented. Thank you, David we greatly appreciate all your help and thank you, Tony, for managing and efficiently processing our loan. Thank you both for your expertise and quality of work.

JeffS

Jun 23, 2016

Worked with Leslie Richam and Andrew Lombardo to secure a fair deal for a Rav4 with a trade of our 2014 Camry XLE. Used comparative pricing data and they were able to meet me most of the way towards what I expected to pay out the door.

Omar

Jun 19, 2016

I have been shopping around for a car for a while,till I got to see Adam at hartford toyota, he worked with me and was able to purchase my car,very professional and dedicated service,it is my first time dealing with a sales man that makes you feel that he is on your side and not just want to sell you a product,I recommend Hartford Toyota to everybody who wants to purchase a car, those gyes really goes above and beyond their job duties.

Scott358

Jun 19, 2016

I'm the type of person that likes to bring in some numbers, make an offer and work with a dealer towards a quick, no-haggle transaction. Guy the salesman was a complete professional. Came to a great agreement and was out of there in an hour. This is my second vehicle purchased through him and I wouldn't work with anyone else.

gary6969

Jun 17, 2016

I went to Hartford Toyota to look into buying a new Toyota Camry. When I entered I was promptly greeted by the receptionist and Dave Goduti. Dave was friendly and knowledgeable and promptly asked me about the type of vehicle and what features I was looking for in that model. We proceeded to the lot and found the vehicle that I purchased yesterday. I would not hesitate to do business with Dave in the future. Several other employees were also very helpful, friendly, knowledgeable and considerate during the process. I believe their names were Andrew Lombardo, Luis Martinez And Samuel Guzman.

Constantinej

Jun 16, 2016

Cody G was quick to help and ready to answer questions we had about a new Toyota RAV4. Cody was available and knowledgable about all Toyota products. We were sold a car within one hour due because he listened to what we were looking for, and found us the perfect car. Overall my experience at Hartford Toyota was efficient and exceptional. Cody G was a hard working employee and cared about his customer.

Jess0513

Jun 16, 2016

Luis was my dealer and he was friendly,professional, and patient! He answered all our questions and worked with us to make sure we got a good deal. I felt comfortable and satisfied with the purchase experience. Purchased a hybrid RAV4 and I couldn't be happier! Moving forward I know I can trust the people at the Hartford Toyota!

Kevanovi09

Jun 14, 2016

I love how friendly everyone is and my salesman Gaetano Pagliano was so helpful in helping me purchase a new Rav 4 and explained all the ins and outs of my amazing new car!!!

DJ

Jun 13, 2016

I really recommend for anyone to go there whether a student or not and whether an international person or a citizen. They were all so friendly and professional. I'm thankful for getting to know them and having the chance to lease a car from this dealership.

Shorty1969

Jun 13, 2016

My experience at Hartford toyota was excellent and my salesman Henry was very nice with helping me find a car. And Tony was excellent also.

Jrozell8

Jun 12, 2016

This was our first purchase with Hartford Toyota. We had a very pleasant experience. Our sales person was Dave Goduti and he was very helpful. He worked with Jim to get us the best price for the car in the color we wanted and gave me what I was looking for on my trade in. We also dealt with the business manager, Marc Clemons. He was also very helpful and had everything all ready for us. We were very pleased with the outcome and enjoy our new Toyota Highlander.

ASP

Jun 11, 2016

This is my 3rd RAV4 lease through Hartford Toyota, and my second time dealing with Dave. He is always very thorough and professional. Each time our dealings have gone smoothly and Dave has been able to get me the exact features I want. Well definitely be seeing Dave in 3 years for the next one!

RDBAD

Jun 10, 2016

Great experience. Compared with 3 other dealers and they were the lowest. Courteous and knowledgeable sales person, Dave, Goduti, and General Manager Jim Webster wo delivered on everything they said they would. Their business manager Marc Clemons had everything prepared and presented the information clearly accurately. Very pleased with the outcome. THis was the second purchase from Hartford Toyota and they will definitely get another opportunity when we are looking for our next car.

JP

Jun 9, 2016

I purchased a used Toyota Highlander! During the sale they were kissing my butt! During the process of giving them my title of the car I traded in, my information had since changed. I made sure they had all the current documents to make sure the new title was correct . Of course it came in wrong with my wrong name and wrong address. It has been four weeks and not one human being will return any of my phone calls or any of my emails or any of my voice messages . I now have a title with my wrong name and my wrong address. No one has had the common decency to even acknowledge the fact that I've been calling or emailing. I don't expect it to happen overnight I just expect someone to say that they got my message.. any of my plethora of messages. I am now concerned I am going to have a problem when I need to sell my car because all the information is wrong.. it's not even my name anymore. Four weeks without one returned phone call. I have called and emailed and left voicemails probably 15 times and not one has been returned. Four weeks without Acknowledgement of receipt is absolutely unacceptable! Also, When I received my new vehicle it looked like it had been buffed with sandpaper... it was horrible. They did take it back to fix it but they fixed 10% of it.. only the worst part they redid. In my many emails I've been asking them to fix the other 90% of the car that looks terrible and I'm still getting no response. I sent significant amounts of photos for them to see how horrible it looks. People have stopped me to tell me that there is something wrong with the side of my car because they think I don't know. Luis Martinez was my sales person and I keep asking him to give me the proper person to contact. I'm sure the sales person has nothing to do with the title but he could at least let me know who to speak to.

Jan

Jun 8, 2016

I turned back my leased 2014 Prius v for a 2016 Prius v. Lui was my sales person, and I couldn't ask for better.He thought of everything, and acted on it immediately...... right down to applying First Aid when I had a minor skin abrasion. I'm so pleased my husband Joe and I met him. Good man and very thorough. Thanks Lui

Tuan

Jun 8, 2016

sokol was a very helpful sales person and he made the car buying experience a pleasure ,service was always great .He does a great job

LimoPete

Jun 7, 2016

Very happy buying my new 2016 Tacoma from Hartford Toyota. The entire staff goes above and beyond to make your experience a pleasant one!Truly a Superstore - not because of size, but for excellence!

BobbyG2016

Jun 6, 2016

I can't say enough good things about Hartford Toyota. I wanted to thank the entire staff, my sales person Dave G., Tina, Jill, Sammy, Rich, and Andrew for all your help. My wife and I received friendly and professional service, and it made our entire buying experience fantastic. I love my new Tundra, it was everything I was looking for!

Saul

Jun 6, 2016

We had been looking for the right car for a few weeks and after test driving a Highlander at another dealership we new that was the car we wanted to buy. We just couldn't find the right deal. Cody Gill at Hartford Toyota did an excellent job getting a premium car to a workable price for our budget and for our family. Thanks for working to make that deal with us Cody. Sam Guzman in finance also made our experience that much more sweet helping us get a better rate than we expected. Really nice guy who we had a lot in common with and he seemed to have our best interest even before we even stepped into his office. Both men did an excellent job representing their dealership and us as a customer. I feel comfortable saying that if and when we need to buy another new or used car we will be coming back to Hartford Toyota. Thank you all for the sweet new(ish) ride.

tomma

Jun 6, 2016

Thanks to Leslie (salesman), Andrew, Jill, Tony and others, but I want to call out a special thanks to Mike, the internet specialist, as the lease would not have occurred but for his polite but excellent follow-up. On one occasion he returned a call on his day off. He works behind the scenes, and will meet you when you come to the dealership but introduce you to a sales person who has been provided with your background information on your car search. And will follow up after the meeting...it was the follow-up that made the deal on my second visit to the dealership.One suggestion: While I recognize that Toyota (the mfg) controls regional advertising at Toyota dealerships, I would strongly advise better wording when the advertisement contains information on both lease and purchase options as the current advertising may be losing sales. Until clarified by Mike, I had erroneously assumed that the lease payment and down payment would also require additional payments AT TIME OF LEASE for vehicle registration, destination charges, dealer prep. etc. These latter payments are additional charges to a PURCHASE at time of sale, along with CT Sales Tax. I assume that some of these charges are proportionally worked into the monthly lease figure...but it is not another $2,000+ you need at the time of leasing. If you are thinking of leasing (or purchasing) ask Mike to explain your charges at time of lease/sale. For me, a lease was a better option.Thank again to all at Hartford Toyota.

marialost19

Jun 3, 2016

Mr. Hill was very helpful, very friendly. I will recommend Toyota superstore to friends and family. This is my second vehicle with Toyota superstore and I 'am very happy with both purchase. Thank you.

15thtoyota

Jun 3, 2016

Purchased a new 2016 Rav-4. Our sales rep was Guy Pagliano. He was very knowledgeable, helpful and agreeable. He actually came in on his day off so he could familiarize us with all the new computer assisted options we got on our model. If you are considering buying a new Toyota from Hartford Toyota, ask to talk with Guy. He'll be more than happy to guide you through your purchase.

patakugue

Jun 1, 2016

Everyone was very friendly especially the sales person, Cody Gill who was very helpful in selecting my choice car. Very clean store. Price was reasonable.

Toyota12

Jun 1, 2016

Purchased a new Rav4 for daughter as a graduation present. First dealer to tell me about the $750 off for recent college grads. Never been a fan of car shopping and they got me in and out in less than 1/2.hour. Dave Goduti did an excellent job explaining all the features to my daughter, he even set up her phone and programmed home settings into the cars navigation. As she was learning the car Tony Mumtaz and Rich Jr had everything prepared so I could quickly sign everything. Was transferring plates that we did have at the time and they gave us a loaner plate to allow us to get the car home.Very happy to hear about the two year free maitenence program and was offered several options to make this easy for my daughter to get the car in for services. Great Deal, Entire process was quick and easy and everyone we talked with truly wanted us to have a good experience,

happycouple

May 31, 2016

I traded my older car for a brand new one. I couldn't be happier with the trade in offer that I've got. Customer service was friendly and professional. Would recommend Hartford Toyota to anyone.

carol

May 30, 2016

I leased a vehicle from Harrford Toyota 2.5 years ago and was very pleased so I definitely knew I needed to go back. Everything they told me was true. I traded in my lease and bought a fantastic hybrid vehicle. The salesman made sure I understood everything about the deal and the vehicle. I was not pressured at all and left very happy. I definitely will go back again.

Donna M

May 30, 2016

Guy Pagliano helped me determine which Toyota would be best for me. His friendly professional manner and knowledge of the vehicles was outstanding. This is the 2nd Toyota I have purchased at Hartford Toyota and am always amazed at the friendly personnel. Thank you all.

Sam123

May 30, 2016

I had great experience in purchasing new highlander from hartford Toyota. Got a best rate for trade-in of my old 2010 Rav 4. Within 3 hrs we were out of the store with the new car. Tony and Cody did great job explaining the car options as well as the financing options. I will recommend to my friends about this store.

Rick

May 27, 2016

The salesperson, Dave, was excellent in providing a smooth, no-hassle, deal on a vehicle that I wanted.It was all done in less than 24hrs and I couldn't be happier. Will definitely recommend and purchase there again. Thanks!

blatorre

May 27, 2016

My Husband and I were driving around to the many Dealerships in the area looking for a used Truck for him. I had spent numerous hours on line trying to do my homework on each vehicles we looked at, but with no luck. We just happened to be driving past Hartford Toyota and there sitting out front was the used truck we had been looking for!! From the time we pulled in, our Sales Rep Dave Goduti was there to answer all our questions, he was extremely knowledgeable and we never felt pressured to buy. It was a pleasure working with him and his team!! I would recommend Hartford Toyota to my family and friends, Thanks for the great truck, we LOVE it!!!

anthony6

May 25, 2016

I had been looking to lease a 2016 Highlander for several days and requested information online from three different dealerships, one of which was actually a partner of Edmunds.com. I basically submitted the same questions and leasing intentions to all three. Jill was by far, the most responsive, straightforward, and patient contact at any of the three dealers. In her communications she said she wanted to earn my business and boy did she. No pressure, no salesy stuff - just straightforward conversations and answers to my questions. I made an appointment and upon walking in, Jill introduced me to Guy, who handled my request. Guy was extremely helpful, also very straightforward, and actually guided me towards the black interior color that I not only selected, but am very happy with. I actually went to the dealer looking for Ash, but Guy provided some reasons (with a little help from my wife) why I should also consider black. At the end of the day, he was right on. I've bought and leased many vehicles over the years and I have to say this experience was without question, the best I've ever had. I'd recommend Hartford Toyota, Jill, and Guy without hesitation.

Ashley14

May 25, 2016

I could not have asked for a better experience! Luis was extremely patient, knowledgeable, and personable. I was worried that I would be overwhelmed by the process of purchasing a new car, however Luis made the process easy and painless. What I appreciated the most was that Luis was not pushy and at no point did I feel pressured to make a decision. I would definitely go back to Hartford Toyota and ask for Luis Martinez!

orange Tang

May 25, 2016

Dave was very helpful and we walked out with a car today. It is my birthday tomorrow and he made sure we were able to drive out with the car today. Thank you!!He was very knowledgeable with Toyota Prius and took a time to show me how to operate.

RAV4

May 23, 2016

Jim and Luis, thank you for your customer service! I wasn't expecting to walk out from the dealership the same day with a beautiful RAV4 Limited.. I was very impressed on how knowledgeable Luis was with the technology in the RAV4. As for Jim, when it came time to negotiate our deal, he was pleasant and came back one time with a great price on the RAV4!! Thank You!Sonia

Emily18554

May 23, 2016

Very friendly.Very helpful.Not too pushy.Really worked with me to get this vehicle.It has lots of nice features.I like Toyota vehicles.

paul

May 22, 2016

Tina knew what I was looking for and was attentive to it. Would keep in touch, but no too pushy. Even congratulated me when I purchased from another dealer.

rrosen8153

May 21, 2016

I signed up to speak with salespeople from several dealerships on the Edmunds website. Tina from Hartford Toyota called me promptly. She was very personable, helpful, called me several more times,and sent information by e-mail. We live a distance from Hartford, and ultimately decided to purchase a car from a different dealership because of the distance. But if Tina had been at a closer dealership, we would have definitely been very happy to work with her.

Misled and lied to

May 20, 2016

I went in to co sign for my son. While signing paperwork I noticed my name was first. I pointed out to financial person and said my son is buying the car and I am only cosigning. He said yes it was going in my sons name. Come to find out that I bought car, I get all billing. When I called and questioned they said they put in my name because my son could get lower interest rate. The financial person totally misled me and lied to my face regarding the sale. I tried calling after 1 st statement and no one answered phone at dealership after 4 calls. When I did get through the supervising manager that day avoided my call and they picked up phone and kept putting me into an Internet salespersons voice mail. I am disgusted over the situation and will be filing complaint.

Saravanan Rajendran

May 20, 2016

I recently brought car from Toyota.Customer service is excellent. I like thank each and everyone in sales division (JJ) for continous follow up and smoothly relationship with customer to deliver the car on time. Thanks a lot

tinydancereda

May 18, 2016

Cody was great and helped us get a great deal on a certified used Prius V. It was quick and easy and he handled all the paperwork.

SB

May 17, 2016

Very efficient and smooth process for leasing a new car. We leased a Toyota Highlander. Cody made the experience quick and easy. He was very patient with us in showing us different cars and explaining the options. We never felt any pressure. We came in to look and he made the process so easy that we decided to buy the car and it was ready for us that week.

Aubrey

May 17, 2016

Purchased my first car from Hartford Toyota & I'm so glad I picked this dealership. Their service was extremely quick and they went out of their way, to make sure I got the exact car I wanted, down to the color. I was in the market for a RAV4 and my salesman Dave Goduti helped me through the process of deciding what model and year to purchase for my needs. He was both honest & charming! Also the management is fantastic, loved working with Richard McAllister, Jr. Overall wonderful experience, I would recommend this dealership to everyone :)

Mike Camry liker

May 16, 2016

This is the 2nd car we bought at Harford Toyota. the 1st was a new Rav 4 which my wife loves. the next was a used 2012 Camry xle with very low mileage. Luis Martinez took his time explaining everything the car has. this car is loaded so he had a lot to show me. This dealership seems to take the time to make sure there sales people know the cars inside and out. It's nice to see your questions answered correctly and not guessed at. The tires that were on the care were new but they were winter tires. I hadn't noticed it when I bought the car. I called Luis and told him I didn't want these tires he worked with me and his sales manager and they resolved the problem to keep me happy. Very comforting to know they recognize good customer service creates loyal customers.

Chocchipcookie

May 13, 2016

My salesman who name is Henry was very polite , informative, and patient with me. Everyone that help me through the process was professional and nice.

Adan Valle

May 12, 2016

I'd just like to say that my recent experience purchasing a RAV4 2016 from Lilia Browne was a pleasure. It was by far the best car buying experience I've ever had. Lilia was really patient, knowledgeable and efficient in every detail of the sales process. Even thought, we stayed so late at night after closing, I got my car the same day. I can possibly say enough good things about Lilia, so I'll just finish by saying that I'll definitely be referring others toyota buyers to Lilia Browne and Toyota Hartford.

MartinezJJM

May 11, 2016

This is not only the first but second time I've done business with Toyota on Weston St I can't say enough how grateful I am for not only the service I received but also the sense of urgency to meet my needs thanks for the good and awesome work that you have done and continue to do big shout out to my special salesman who saw me through the whole process I encourage those who are looking for a new or used vehicle to stop by Toyota see Leslie this is the place where the impossible is possible dreams do come true.

Oren Faircloth

May 9, 2016

Dave is a great guy. He helped my wife and I secure a lease when we really needed it. We returned for a bit of an upgrade and he gave us the royal service. He was helpful, thoughtful, and efficient (which we really appreciated). He got us a perfect car and in almost no time. If you go to Toyota in Hartford, ask for Dave. He's a good guy.

Adam Godlewski

May 9, 2016

Got a 2016 Tacoma from Hartford Toyota over the weekend and these guys were fantastic to get my out as fast as they could with my brand new vehicle. J.J did a very nice job explaining everything and getting me a good deal on the Tacoma.

ranjitpoddar

May 8, 2016

Great people to deal with. Professional approach and very helpful. They understood our requirement and provided customized solutions to meet them. Overall Great Service. Thanks

robert

May 8, 2016

My 2012 Yaris was a total loss after a hit and run last month, and I was still dealing with the insurance companies and Toyota financial - I had spoken to Luis Plaza whom I have the pleasure of known for almost 4 years now, and he said just come on over he will get everything set up for me. I arrived and took a look around, saw some choices - I have always wanted a RAV4 but was always settled for smaller cars, so this time Hartford Toyota made it happen for me. I was shown a 2016 RAV4 in the lot, and immediately said this is for me. Gabriel even set up my phone for me during the test drive so it was awesome. I will have to get used to sitting up high ! The finance department noticed a discrepancy with toyota financial and they were able to resolve that right away for me and made the deal happen. I dont have his name, but the finance guy pointed out the discrepancy, and explained to me in detail how it was fixed to my benefit. This is my families forth vehicle through Hartford Toyota, and would recommend them to anyone.

Sshannon williams

May 7, 2016

They were outstanding everybody was very professional and very helpful our salesman guy was great they made sure we were comfortable the whole time including the kids

MAV2016

May 6, 2016

Exemplary and inimitable attention to detail; enviable customer service... Definitely would (and will) recommend Hartford Toyota to everyone... Luis Gillen is THEEE man! I LOVE my new Tacoma!

bartpic

May 6, 2016

I recently ordered and picked up a new truck at this dealership. The sales staff was courteous and honest and gave me a good deal. I did a lot of research and knew what I should expect to pay for exactly what I wanted and what I should get for a trade in on my old truck. The did above average on both ends with their offer so I took it immediately. The dealer called me several times to update me on my order and let me know the latest on when to expect my truck delivery. The pickup and payoff process went extremely smooth and they delivered on everything they promised. The salesman I was dealing with and he did a great job on both the front and back end of the transaction. .

jmiracles

May 5, 2016

I drove over an hour to check out a beautiful pre-owned XB, and JJ Hill and I think it was Marc in Finance were both awesome and helped me get what I needed! So worth the trip, highly recommended! Thank you!

Jimhad

May 3, 2016

Really enjoyed the sales process. The sales and service people here are great. There was no pressure to buy additional options or warranties . They were able to find the exact configured car I wanted and had it ready the next day.

Bila

May 2, 2016

I bought a new Rav4, the down payment is $2000.00. I made an extra $11000.00 payment towards the down payment. A second following Friday on 04/29/16, the employee called me that, the bank declined my check of $2000, I asked him to hold on and made a call to the bank that told me that the feature to cover checks payment from my saving which have more than enough to cover was not activate. And offered to activate it right away and asked to summit the check again. I called the employee and told him about it and apologized for the inconvenience. And asked if he had any problem with the $11000.00. to which he said no.The next Monday, on the 05/02/16, I follow up by a call to the employee. Two hours later, I am killing my self with this guy who visibly enervating me because he needs to collect his money I owe. To summarize, I made $11000.00 payment over what he asked, they saw my credit report. why does he have to harass me because of my mistake that I honestly attempts to redeem. I wish I did bring my business away from these people. It is a very bad experience

Ebelisse Robles

May 2, 2016

Hartford Toyota handled my trade-in miraculously! I went to Hartford Toyota to trade-in my 2011 Camry Hybrid from Hoffman Toyota and drove out with a 2016 Camry SE. That I absolutely LOVE! Staff was very friendly and approachable. Luis Plaza, a manager, welcomed and assisted me with getting all my paperwork ready and Luis Martinez was my sales rep. Luis Martinez was very respectful, attentive to my needs/wants and dedicated to getting me the best option. I DO NOT have the best credit but they managed to get me a decent and affordable payment, which for I am very grateful. I would definitely recommend Hartford Toyota to my friends/family. I regret not going to them initially for my car-buying. THANKS HARTFORD TOYOTA!!

lovetoyotavehicles

May 2, 2016

We were very pleased with the service we recieved during our purchase of our Certified Used RAV4.We believe that we received excellent service both in sales and finance but, when picking up our newly purchased vehicle, we were a bit disappointed that our vehicle was not cleaned inside as we were expecting. There was debris left inside the vehicle.

stolte44

May 2, 2016

Visited the dealership just looking at Tacomas and Four Runners and left a few hours later having made a deal on a 2016 Four Runner. Guy Pagliano showed me both vehicles, test drove them with me then waited patiently as I decided which one was the right vehicle for me. Guy is a fantastic salesman, he never once tried to influence or pressure a sale. I have and will continue to tell friends and family about the great experience I had at Hartford Toyota. Thanks Guy!

Luisell1215

Apr 30, 2016

Service was always great. I always get good service at this dealership. She does a great job and I have nothing to complain about. She's a real sales man.

Mroakley48

Apr 30, 2016

As I was there trying to find a vehicle to get my wife for our anniversary we net with Lilly. She went over and beyond since day one. My wife has been very indecisive we have been in the store three times still hasn't found that ONE she loves. But every time were in there this woman has helped us in every way and makes the process of buying a new car not as hard. I'm sure we will buy something this week and when we do I only want help from Lilly. I will definitely be a customer for life. Thank you for everything you do.

Nwatson

Apr 30, 2016

Lilly is great our family love her she gets out of her way to help us out.. Every time we go there she does anything to keep a smile on our face.. She become like family!!!! Thanks so much!!! You do you job so natural we know you enjoy it.. Keep up the good work!!!!

Password123

Apr 30, 2016

Excellent Service and attention to detail from my sales rep. We received our new vehicle on time and in perfect condition. The delivery appointment was smooth and professional.

Rich333

Apr 30, 2016

Very professional and friendly service accomplishing my purchase the very same day. Dave Goduti was very knowledgeable in answering all my question and concerns regarding the vehicle. If I had any further issues I could call him anytime.

Swolf91

Apr 30, 2016

Guy was great to work with. Very knowledgable about the business and did not make me feel rushed or pressured. Got me in the car I wanted that day. I would highly recommend working with him.

Yasper

Apr 30, 2016

My experience with Hartford Toyota, and specifically Dave Goduti, was very positive. Dave was patient with me while I worked through the numbers and he was very helpful as I worked through all of my options. He was courteous, kind and very knowledgeable about the product. I had a lot of questions and he walked me through the answers and worked hard to find all of the information that I needed. I really appreciated his attitude and helpful nature while we worked through the deal.

Kathiria Padilla

Apr 30, 2016

I just want to say thank you so much Lilly for my car , it's the car of my dreams n she tried her best for me to get it ..

John12841

Apr 29, 2016

I came in with in tensions to purchase a 2016 Sienna Limited, had cash in my pocket. I had a 2015 Dodge Challenger Shaker R/T Plus loaded with everything on it. Plus $8200. Dollars more I had installed, almost $50.000 in my car with only 3128 miles on it. I took the Sienna out for a test drive with a nice lady, when we got back me and my wife told her to see what they would give for my car. Told her to tell her boss I want his best price, I'm to old to play games. She came back with a $25,000. I thank her and ask for my keys. She said she would go get them, see came back with a manager, and he asked what the problem was. I told him that I would like my keys, because I didn't come there to be insulated. As I was going out the door he was following us and said would would $30,000. do it. We left. But I have to say Tina,Zarlemga is a very nice lady to talk with, if it weren't her talking with me over the pass few weeks I would have purchase one way before. And when I did come to your place she was there to greet us, and she introduced us to a very nice sales lady, Lilia Browne and she also was very nice. Everyone was great, but your manager needs to learn not to insult people with Lowball prices. But it all work out I got a brand new Sienna Premium Limited for $8,000. and my car.

PEL

Apr 29, 2016

Easy, professional, all around pleasant car buying experience. So different it's noticeable. Dave Goduti is a seasoned pro sales guy who knew the product. He was helpful without being pushy. Much pre-work had been done online and by email made for less haggling, easier process.

HappyBuyer

Apr 27, 2016

You can expect to be greeted promptly and pleasantly by the front desk staff on each arrival. I was assigned Leslie as my sales consultant. He immediately assessed my auto needs and provided a personalized approach to choosing vehicle options. The test drive was well run and Lelsie provided a great opportunity to explore each of my identified vehicle priority features. Things went so well we've leased a Toyota! I left the dealer fully informed about my new vehicle. Thank you Leslie and Hartford Toyota!

Dawn

Apr 26, 2016

We had such a great experience here. Fast and efficient, beautiful car, great people. Couldn't ask for anything more. Thank you we are very happy.

lisahope323

Apr 26, 2016

Gabe and Andrew are by far the nicest and most memorable sales associates my family has encountered. They were accommodating of our family and treated us with respect.

4runner123

Apr 25, 2016

From the first email to the first phone call thru the purchase process to driving off the lot with a new car the Team at Hartford Toyota made the experience smooth and seamless. Rich had all the answers to my questions. Dave Goduti was more than helpful explaining pertinent details of the vehicle. Andrew Lombardo made sure i was happy as I left the dealership. Upbeat and happy they met all my needs.

Michael hawk

Apr 24, 2016

Super easy purchase, up front about the price and no one tried to get me to buy anything that I hadn't already asked about. They just got me exactly what I said I wanted. I called every Toyota dealership in MA,RI and CT. No one could beat the price and it came with a lifetime power train warranty. Mike was super easy to deal with on the phone and Dave was the same in person. Honest negotiation and Mike didn't draw it out. The whole thing was done in 2 phone calls and about 5 minutes total. Also mike called me about 5 minutes after I emailed him. I had other dealerships calling me a week after I emailed them

Danielle

Apr 23, 2016

I wasn't expecting to lease a car (I brought my old car in for repairs but it ended up being worth less than the cost of the repairs would have been) but the greeter and Luis talked me through my options and helped me decide to trade in my old car and get a 2016 Toyota Corolla!Luis was really patient and helpful through the entire process, especially as I was not very well prepared or informed, and even helped me make sure my new insurance information was taken care of. The service I've received at this store has always been stellar when I brought my car in for maintenance but it was such a relief to go through this process feeling like everyone was honestly doing their best to get me the best deal for my situation rather than just trying to upsell me like some places would have.It may sound strange to say I'm looking forward to bringing my car in for service but knowing that they really listen and care about helping their customers is a huge plus!

Al's experience

Apr 21, 2016

Charles Johnson did a fantastic job he explained everything. he made this a great experience. and a big shout to Tony in finance thanks for all your help

BL

Apr 21, 2016

I went to this dealership to test drive a few cars and ended up leasing a 2016 Toyota Camry that day. I had a list of things I was looking for, and what I was willing to spend and Zubair helped me find the car and the financing that worked for me. Everyone was kind, and professional. If you know you are ready to lease or buy, however, I would recommend going on a week day, off peak hours. I went on a Saturday and while the staff was very transparent about how long things would take because they were busy (I got there at 1 and left after 5) there were several families shopping with small children and that did make the experience more stressful.

Heidi

Apr 21, 2016

I was on line looking up some information a RAV4 before purchasing I elected to go the Hartford Toyota after a not to good experience at another dealership the previous week. Cody and Michael did a fantastic job of assisting me in what i was looking for with no fuss and i am a happy customer.Thanks Cody.

Jsuarez95

Apr 21, 2016

I was looking for the Scion-Frs all around Connetictut so when I went online and found the right car, I immediately fell in love with it. Not only was this car a few miles from where I live, but it was more beautiful in person. When I arrived at the Toyota dealership I was nicely greeted at the door. I was right away greeted by the awesome Sales rep Leslie Richam and at the very moment we went right into business and I was able to buy my awesome car I drive now!!!

Highlander girl2016

Apr 20, 2016

Henry was very helpful and friendly throughout the entire experience of trading in one vehicle to purchase a new Hilander. In fact both him and his crew did a great job at making us feel quite at home.

bigdog57

Apr 19, 2016

I had been looking at used and new trucks for over a month at many different dealers before I stopped at Hartford Toyota. I met with Lui Gillen and test drove a new 2016 4 Runner and I was hooked. Lui was great to work with and very knowledgeable about the 4 Runner. We were able to come to terms on both a great price and a great finance package. I picked up my new 4 Runner on Saturday 4/9/16 and I am loving my new ride.

expeditiontruck

Apr 19, 2016

I bought from Hartford Toyota because we negotiated at open round tables next to large sunlit windows. They do not try to stick you in cubicles and hide behind a computer screen. Most dealerships try some kind of shenanigans. Yes, they did try to sell me extra warranties and service. However, I was not pressured after I declined. I say what I mean the first time I say it. I appreciate the men who sold me my new truck. They were normal guy friendly and no-nonsense.

Gata11

Apr 18, 2016

I never spect that I'm gone get in a 2012 jeep grand Cherokee thanks to Cody G, that he make it possible, he gave me a good treat and I appreciated . this is a awesome dealer. And thanks to Marc to for explain everything to me that I can understand and helps me a lot thanks to the all team.

travish057

Apr 17, 2016

This is my 4th vehicle I"ve purchased/leased from this dealer so far. No complaints.I should be able to put in what I want to put IN!!!!!!!!!!!!!!

Muna Nahar

Apr 16, 2016

Mr. Pagliano worked closely with my family today to sell me a great car. He was very knowledgable and gave us his honest assessment. He was very patient, especially when it came to dealing with the various personalities in my family. While waiting for credit checks and other things, he also entertained us and made us feel very comfortable. He was especially great when it came to working around my budget and coming to a compromise where everyone was happy.

Tracicarver

Apr 16, 2016

From the moment I stepped into the doors I was treated like family. They did everything within their power to help me choose a the perfect car for me. I would recommend this dealer to everyone!!!! Excellent experience! So thankful!

Vanman

Apr 16, 2016

Our buying experience started with Jennifer over the phone who listened and called back in three months when asked,without calling and pressuring in between. She set us up on the day we went in to work with Gabriel. He was patient and genuine. He helped us find the right car at the right price. Gabriel led the sale then we worked with Sam and Tony to complete the paperwork and they answered all of our questions. Overall excellent buying experience.

Go Celtics

Apr 14, 2016

If you are ever considering buying/leasing a Toyota and want an accurate and honest assessment of these cars, but done in a way that is without greasy and obvious sales guy pressure, I highly recommend going to see Guy (Gaetano) at Toyota Hartford. Listen, on the whole I will say that I previously have had, and just did have some mixed experiences with sales and management at this brach of Toyota, but that is what you get anywhere at the new-car dealer-level. But Guy was a Pro. The best way I can explain my experience, is that Guy allowed us to sell ourselves on the car. He inserted his opinion when he knew it would be helpful, and it was. He refrained from interjecting when he knew it would be best to keep quiet, and it was. Here's the thing too, he listened to us. He listened to the particulars of our family dynamic and explained features and benefits of different options in the context that would meet our specific needs. He never talked down to us, and he never assumed what we did or did not know. Guy knew the Toyota product inside-and-out and represented the brand with class and professionalism. Unlike other colleagues at this branch, Guy did not play games. The amount of sales-games played at dealers these days is just silly. But Guy was always trustworthy. Go buy a car from Guy. You'll be glad you did. PS I am an owner of a sales agency.

carbuyer

Apr 13, 2016

Tina was helping me purchase a Toyota Sequoia. She was attentive and sent information and pictures about cars that were in stock and about to come in to the dealership. Even though I ended up buying a car at a different dealership closer to my home, I appreciated the effort Tina put in.

carbuyer1602

Apr 13, 2016

I visited Hartford Toyota on March 23 with the intention of buying a new car. J.J. Hill, the car salesman, provided me with an excellent shopping experience. I had shopped at another Toyota dealer previously, but Hartford Toyota was able to give me the best price for a 2016 Toyota Camry LE. J.J. Hill made sure that I was completely satisfied with my choice of color which was silver gray. He also helped me set up a bluetooth connection with my smartphone, and spent much time showing me how various features work, i.e., power seats, radio, trunk lever, etc. Furthermore, J.J. went above and beyond, by taking my phone call and assisting me when I had trouble opening the glove box. On another occasion J.J. took my phone call and walked me through unlocking the ignition key in the steering wheel column. Thanks to J.J.'s superior service, my overall car buying experience was outstanding.

Luc2016

Apr 13, 2016

It was a pleasure to buy again from the same Dealer a new Toyota.Everything went pleasant, felt treated with respect and professionalism. The sales representative Mr. Dave Gouduti - professional, friendly but respectful, flexible and willing to make the deal but leaving me the chance to negotiate.Pleased with the help I received from the management department Mr. Jim Webster during the negotiation time and from the financial department - specifically Mr. Marc Clemons how negotiated with me over the Financing installment contract and over the different options of the extended warranty.

nms

Apr 12, 2016

Thanks to JJ Hill and Gaetano Pagliano we had a great experience at Hartford Toyota. Will be back when we buy our next Toyota! The process was easy and painless!

kennyg

Apr 12, 2016

Dealing with Luis was very satisfying. He made the leasing of my Corolla very easy and went out of their way to be sure that I was satisfied with the whole process. I was appraised of everything that was going to happen and the timeline was accurate, the car was presented in perfect condition. Please thank Luis for me.

Larry Sorriento

Apr 12, 2016

Luis Martinez & Rich McAllister Jr. were very helpful and great to deal with during the purchase of my new vehicle. The only thing that I find very frustrating about dealing with Hartford Toyota, is the lack of a customer service department representative that is available to answer the phone. I realize that the sales staff is very busy with new customers, but when someone who has already purchased a new car has a question, it would be nice to speak to a representative when needed without having to wait for a call back or play telephone tag all day. If they could get that straightened out, I would definitely give them a 5 star rating.

happy buyer

Apr 11, 2016

This is my 2nd car purchased at Hartford Toyota and certainly not my last. Dealing with Gaetano was quick and straight forward. I didn't get passed along to two or three or even more people on the customer conveyer belt. He started and finished the process quickly and without any double talk or run around. Even if I didn't buy this car, I would certainly recommend this dealership.

Nenid

Apr 10, 2016

Henry Montgomery has been of great service in helping me determine which is the right car for me. I was in and out with no issues. Thank You Henry and Tony.

Driver005

Apr 9, 2016

We went to the Hartford Toyota Superstore after checking dealerships online. Gaetano Pagliano and Tony Mumtaz were outstanding! Gaetano listened to what my mother wanted, then helped her to find and test drive it: a great-looking, solid, well-made, economical, comfortable, and surprisingly roomy Toyota Corolla. After Mom selected the car she wanted to buy, Tony Mumtaz helped her make it happen at a price she could afford, plus more peace-of-mind with 5 years of cost free maintenance and a lifetime power train warranty. I was so impressed, my husband and I came back about a month later and bought a Toyota Highlander Limited! It is high-tech, luxurious and gorgeous. We got the same exceptional service from Gaetano and Tony the second time. We love our new cars, and look forward to many miles and years of enjoyment.

ka'ala

Apr 9, 2016

We had a great experience buying a new RAV4 hybrid from Hartford Toyota. JJ bore with us as we waited to hear from family members regarding our potential trade, and kept us posted on the scheduled arrival of our preferred car.

Larry Sorriento

Apr 9, 2016

Luis Martinez was very helpful and made the car buying experience a pleasure. The life time power train warranty was the real deal maker . I would buy from Hartford Toyota again. Larry S.

Ann and Carl Miceli

Apr 8, 2016

We worked with Dave Goduti for our purchase/trade. We felt Dave's knowledge of the vehicle and customer service were superior. We felt the deal we worked through with Dave was fair and more than reasonable and felt confident about the product and the purchase. For these reasons, we executed on the purchase with Hartford Toyota vs the other dealers that we had visited.We worked with Tony for our financing and again felt as if the deal was very reasonable. Historically after a vehicle purchase we've overall felt vulnerable and maybe even a little cheated but this experience with Hartford Toyota was completely different and allowed us to feel good about our investment thanks to Dave!

nerakgil75

Apr 8, 2016

Dave G., Tony, and Richie (Jr.) were so easy to work with from start to finish. It's been a long time since my husband and I walked.into a dealership and everyone was nothing but friendly and welcoming. I shopped around and they provided a me with a beautiful car for a great deal.Thank You!

RavJean

Apr 7, 2016

Thank you Luis Martinez for making my first purchase at Hartford Toyota a pleasant experience from beginning to end. Everyone I dealt with was very professional. You have my recommendation.

stimko

Apr 7, 2016

excellent! Dave was very helpful and easy to work with. It was the second time we purchased a car from Dave and we will be back in the future.

jsf135pal1

Apr 3, 2016

This was my second vehicle I have purchased from Hartford Toyota. Great sales staff. Worked hard to get what I wanted. Would highly recommend to anybody.

KeilaS

Apr 3, 2016

Received excellent customer service from both Gabriel and Tony financing my first car. We were helped every step of the way. Thank you! The work and time spent on our purchase is greatly appreciated.

Steve d

Apr 1, 2016

What drew me to Hartford Toyota was the fact that they had so many used and new Tacoma's in stock for me to look at. When I went there I was greeted by so many nice people one of which was my salesman JJ Hill . JJ took me to the trucks right away. After test driving several new trucks I new that's what I wanted. And I left there a fewhours later with my new Tacoma 4x4 off road truck. JJ took the time to verse me in all the electronics. Thanks JJ and everyone else at Hartford Toyota

h3dfsm

Mar 31, 2016

The entire experience was painless and top notch service from the whole team. They were willing to work my unique situation and were quick, thorough and accommodating on all accounts. Quite a different experience than I have encountered in past car buying. Richie and his team are doing it right!

jml

Mar 31, 2016

Henry & Jim both were very down to earth. No games. Just very easy to make a deal & buy a car which was delivered as promised. Worth the drive from Springfield!!

LAR

Mar 30, 2016

Service agent Carl Maratta has always taken great care of my older vehicle whenever it needs servicing. Carl was knowledgeable, courteous, and expeditious. He was able to provide me a loan vehicle while my own car was in service. I have always enjoyed the highest level of professionalism by Carl during my visits to the Toyota Service Department.

Matt

Mar 30, 2016

Dave was great to work with! Helpful and attentive to our needs! Worked quickly to help us get the deal we wanted!! Thank you Dave and the hartford team!

Dan6tundra

Mar 29, 2016

If your looking for a Toyota anything!!! Plain and simple go to Hartford Toyota!!! Multiple vehicles purchased and they continue to make me happier and happier!!! As well as various family members of mine!!

jose.adame

Mar 29, 2016

I originally came to this dealership to get my Yaris looked it after my move up here to Hartford. It's been very good to me but I'd been considering upgrading for some time. So I decided to get in touch with the sales team at Hartford Toyota to arrange to look at some other vehicles while my car was being checked out. The dealership hooked me up with Luis Gillen who was a very personable guy who took my input as to what I wanted and pretty much nailed it on the first try. He put me into a silver scion iA that was packed with features and had an amazing price point of under 17k. After a test drive I was pretty much sold and I put down my down payment but couldn't take the car home until I switched over my license to CT so the car could be registered in CT. They also didn't charge me for servicing my Yaris! I ended up coming back on Tuesday. Luis picked me up from my apartment in downtown Hartford so I didn't need to make other arrangements. They got the car cleaned up and ready to take, Luis went over all the features with me and helped me set up the Bluetooth feature with my phone. After all that I sat down with Tony Mumtaz who had pulled some strings to knock some money off the price (due to my military background, all they needed was my dd214), as well as get me an amazing loan even with my below average credit. I can't recommend this dealership or it's employees enough, it's a great car buying experience and as long as I'm in the area I will be coming here for service and any Toyota vehicles I purchase in the future.

SJP

Mar 28, 2016

Had a problem with shimmy on my 2015 Tacoma and after having a bad experience at another Toyota dealer where they failed to fix the problem (twice) I traveled 30 miles to Hartford Toyota to give them a try. I am very happy to say they expertly diagnosed and fixed the problem under warranty and were extremely courteous in doing so. Cheers to Hartford Toyota and team! Well done...

Brendan Gustafson

Mar 27, 2016

I was in a situation with a used truck where I could not keep up with maintenance and I was upside down where I was putting more money into it than it was worth. They were able to put me in a 2014 Tacoma with low miles for a great low monthly payment. I would recommend Hartford Toyota to anyone!

Trinity860

Mar 26, 2016

Henry Montgomery was the sales person who helped with my vehicle . Henry was very helpful from A - Z , answered all my questions and more. After purchasing the vehicle Henry had reached out to me and asked was everything ok with the new car , Henry is very dedicated to his work and passionate about helping his customers. I would refer friends and family .

tony2

Mar 25, 2016

The staff at Hartford Toyota was very friendly and personable, We will recommend Hartford Toyota to friends and family in the future, Thank you for your help.

Mia

Mar 24, 2016

The employees we worked with treated us very well. They were friendly, knowledgable, and made sure our experience at Hartford Toyota was a positive one!

Antonio525

Mar 22, 2016

I got great customer help from Cody he walked me through step by step with all my options so I could decide which one was the best for me.I'm very satisfied with the vehicle that we decided on .

Ayb74

Mar 22, 2016

I purchased a used Lexus a little over 3 months ago. I never even negotiated the price. Unfortunately I had originally given a positive review but after I took it to get oil change I found out that they never checked the basic working order of the vehicle. I never received any floor mats, tires with barely any tread on them, breaks that need to be replaced and an air filter that looks like it had never been changed-ever. This was the 3rd vehicle my family had bought from this dealer, when I questioned if anything had been checked before I drove it off the lot I was told it was perfect and this must have occurred while I owned the vehicle. When I questioned why there were no floor mats when I picked up the vehicle they said that was an upgrade from Lexus.... Really.? Bottom line---- if you know little about vehicles this is not the dealership to go to. I have already dropped over 1,000.00 on basic things that should have been addressed by this place. All the sales person "Dave" could say was. "I'm sorry you feel that way". Hey Dave, would you have allowed this car to have been sold to your daughter like you sold it to me???

Jeannine

Mar 21, 2016

I bought a 2013 Toyota Corolla today from Cody. He was an excellent salesperson. I told him my needs and he listened. He brought me to exactly the right car for my lifestyle and budget. I would and already have recommended him.

olga

Mar 21, 2016

Henry Montgomery was very helpful in helping choose a vehicle very patient with me answered all my questions and concerns. I give him a A+ for his service.

View54

Mar 21, 2016

Back in September while I was looking to replace my vehicle I noticed Toyota online. Tina contacted me and introduced me to the variety of cars the company had to Offer. I decided I would pay a visit to the dealership, the moment I entered the showroom, I was greeted with a warm smile by the receptionist. Shortly after I met Leslie, the sales rep, he showed and let me test drive two vehicles, he then introduced me to Tony. The service I received from these members of staff was second to none , they make me feel like apart of the Toyota family. As a result of this treatment I have no reservation in referring my family and friends

Bluebird1029

Mar 20, 2016

He was very good, he explain every thing clearly..JJ was very polite, excellent job, thank u..hope 2 see u on my next perches,

jlawrence

Mar 20, 2016

Buying a new Tacoma was a quick and easy experience. JJ, Rich and Tony did a great job. The truck was ordered and delivered to me in the timeframe that was promised. I would recommend Hartford Toyota to anyone in the market for a new vehicle.

Ralph

Mar 18, 2016

Terrific customer service from sales, management, service and finance. They work as a team to make the car buying experience very enjoyable. I would highly recommend Hartford Toyota.

Sienna

Mar 18, 2016

I am repeat customers at Hartford Toyota. Micheal made an appointment for me to visit the dealership without pushy. Dave Goduti helped me get exactly what I were looking for. He treated me great and his service was excellent. Last but not least Tony finished the paperwork that gave me peace of mind. They were fantastic. I am a loyal customer now.

JJK

Mar 17, 2016

Always treated respectfully. Friendly staff. Knowledgeable staff. Large inventory of cars. Dave respected my feelings when I requested not to be hassled re: purchase. Women's bathroom needs repair. Both times I utilized same, the toilet did not flush. Told by staff, it's always like that????.

Captain

Mar 15, 2016

Very enjoyable experience working with a very accommodating salesman. My first time purchasing from Hartford Toyota and I would gladly return. By far one of the best dealerships I've worked with over many years.

Bitsweena

Mar 14, 2016

My husband and I recently leased a 2016 Highlander from Hartford Toyota thanks to Luis. My brother and sister-in-law recommended them and we weren't disappointed. Andrew and Luis worked to get us the best deal possible and Tony completed a painless paperwork session. Thank you for your attention to detail and customer satisfaction!

Hartz

Mar 14, 2016

Met Dave a couple years ago and leased another car from him last week. He's a good man, ethical, and keeps the process chill.

programmer

Mar 14, 2016

My experience of purchasing 2013 Rav4 is very nice. Luis and other staffs are very excellence in their professional and are highly efficiency and helpful. Also the car is very good looking as well as the reasonable price based on the characters for young people or students. I would recommend the service and products to my friends those who are also interested in Toyota.

springer

Mar 14, 2016

Dealing with Dave Goduti on a new Tacoma off road was a great experience.After shopping around from different dealerships.He went out of his way for the sale.Good job Dave.

Nicole33

Mar 11, 2016

We came in not expecting to leave that day with something. But after working with Toni and Zubair we were able to get a beautiful used vehicle that is absolutely gorgeous! We could not have had a more wonderful car buying experience. Everyone was very kind and attentive but not pushy as it can sometimes be when working with individuals who rely on commission as a big part of their income. I would definitely recommend Hartford Toyota to anyone who wants a easy car buying experience.

BrendanB

Mar 11, 2016

David was direct and straight forward. He was very knowledgeable and answered questions before I could ask them. I went to many dealerships and within minutes of working with David, I knew I was making the right decision.

indy

Mar 9, 2016

One of the worst car experience I have ever had! My representative lacked in knowledge the manager had to assist in closing the deal. If it wasn't for him I would have walked out the door & never returned. The end of the purchase he didn't have decency to thank me for my business more less to let me know the transaction was complete. Never, Never, Never will I do business with them again!

TerriL

Mar 5, 2016

My salesman, Gabriel Ortiz was great. Very professional and friendly. Made my new car lease experience a pleasure. In and out with my new Camry the same day...and it was Sunday! I am female and Gabriel did not talk down to me. He was very knowledgable, answering any and all my questions. I HiGHLY recommend Hartford Toyota!

Kimmy21

Mar 4, 2016

Because we received the best customer service and quality product ,the work with you hand in hand to make sure you what you ask for.

AWS

Mar 3, 2016

We visited several dealerships in shopping for our 2016 RAV4, and Hartford Toyota was by far our most comfortable and pleasant experience. Leslie Richam was so accommodating in arranging the test drive, searching inventory, and providing information. When it came time to negotiate our deal, Jim Webster became involved. A genuinely nice person, who does not exert sales pressure due to his confidence in the dealership and Toyota product. He knows what we experienced - the most comfortable dealership atmosphere coupled with competitive pricing. Jim made a very aggressive offer on our trade and purchase price. We comparison shopped and wound up with a RAV4 with more equipment for less money than any other dealer. No wonder why they call it a Toyota Superstore! Other great folks at the dealership instrumental in closing our deal included Andrew Lombardo & Richard Jr. (go Bryant University!), and Tony Mumtaz. Thanks so much.

HamadG

Mar 1, 2016

I came to look at leased cars and Asad and Zubair Mumtaz provided some of the best customer service I've seen. They were helpful, friendly and made the process extremely easy. I left with a great car and couldn't be happier and I credit that solely to Asad and Zubair.

miss b 1958

Mar 1, 2016

I was looking for a car now went to another car dealership not wasn't please, so went to Hartford Toyota not asked for Dave we talked not made appointment. Gave him a run for his money he just let his personality flow not he won. I'm very happy with my car now I recommend my friends and family to buy their car from Hartford Toyota .

LunaTaina

Feb 29, 2016

Very professional and knowledgeable, Luis Martinez helped me choose a car that fit my budget and that I was comfortable with. I'm very happy with my new car.

New Prius Owner

Feb 29, 2016

We stopped in on a Sunday (which is a really nice feature) just to test drive a few vehicles and start the buying process. Our salesperson was friendly and willing to answer all our questions and drive as many vehicles as we wanted. They came back with a good offer (and we checked it out on online to see if we could get a better deal via truecar.com) and the deal they offered was better! May hare been that it was the end of the month...but we couldn't pass it up!

thecudwa

Feb 29, 2016

Asad and Zubair Mumtaz made the experience of buying a car as stress free as possible. It was a place filled with great people working on getting you the absolute best price.

Amanda_Iuliani

Feb 29, 2016

I went to Hartford Toyota to look at a vehicle that I really wanted, and it was no longer at the dealership. Luis Gillen & Andrew Lombardo worked to get the vehicle back the next day! The car is perfect, and I couldn't be more pleased with the experience I had! Marc in the finance department made it easy to figure out the loan situation, and he made it less stressful for me and got me a great warranty and low payment monthly! I would recommend this dealer to anyone looking for a great vehicle, and awesome people to work with!! Very friendly, professional, and prompt. Thank you guys again!!!

Eliz23

Feb 29, 2016

Thank you Henry for providing me with excellent customer service! Mr. Henry went above and beyond my expectations! He was very eager to help me and made my experience as a first car owner a memorable one!

Jim & Enza

Feb 29, 2016

The lease on our van was coming to an end and we were looking to buy or lease a newSUV. Lui and Andrew were very accomodating and very helpful to try and make the transition as smooth as possible. It was a comfort to see and deal with Luis Plaza because he sold us our Sienna three years ago. With all the changes going on, it's nice to be able to walk into a dealership and actually see someone you know and have a personal connection with. We apprecitate the attention to detail and great customer service! We love our new highlander! Thank you so much!

Kdavey

Feb 29, 2016

Very helpful and informative. Eager to help all budgeting needs and very patient, all the staff we dealt with was not pushy and even bought our children subway for lunch.

Laferrieregak

Feb 29, 2016

I was shopping for my first new car, which was very overwhelming. I had been shopping around for about a month or so, going to multiple dealerships without much luck. I am so happy I ended up coming to this dealership (thankfully they were one of the few dealerships actually open on Sunday!-or else I'm worried I may have never ended up here simply because of the distance from my house). What a great experience! No pressure. No haggling. Just honest business. Cody was so helpful in helping me find the perfect car for me. I knew after the first five minutes of working with Cody that I had finally come to the right place. I bought my car the very next day with confidence thanks to Cody. He went above and beyond in answering all of my questions and preparing me for the process of purchasing a new car. I will be referring all my friends and family to use this dealership in the future!

Karlajeanne

Feb 28, 2016

I was already a committed Toyota consumer when Tina Z. wrote with news of a used car she thought I'd want to consider. I wasn't thinking about trading in my current vehicle, but the look of the new car and the very low mileage piqued my interest. I decided to buy the car, but before sealing the deal I spotted another car with lower mileage in a color I preferred. Dave G. made a call, effected the switch, and saw the deal through without missing a beat.I appreciated the warm and friendly atmosphere at Hartford Toyota and am particularly impressed with the proactive, flexible, and efficient sales staff.

MatthewP.

Feb 27, 2016

Charles was very helpful in finding a car that was affordable and reliable. He was very communicative, and answered all the questions that I had before, during, and after the sale of the vehicle. I never felt as if he were trying to forcefully sell me something that I did not want, which has been my experience with a few other salesmen at other dealerships. Tony was very helpful in settling the details of the lease and making sure that I had a good deal. Overall, great service - cannot complain.

Crimarie

Feb 26, 2016

Excellent costumer care. They where very attentive, and provided quality assistance. It did not take so much time to find the vehicle that I wanted and they made sure to have all the things for the finance settle. They assisted me very well.

jstamilio777

Feb 26, 2016

This is my second lease with Hartford Toyota and the process was easier than my first experience, and that process was simple. There were no hidden fees, no surprises, and no gimmicks. This is my 4th 4-Runner and I've continue to recommend Hartford Toyota to friends and colleagues.

LKM23

Feb 26, 2016

I didn't deal with this dealer much, but the short dealings I had were positive. I contacted the dealer for a highlander as my fleet vehicle, and they were on top of it quickly.

ac98

Feb 25, 2016

The dealership is beautiful on the inside and well-organized. The staff is highly intelligent and extremely friendly. They get to business quickly and efficiently, and they help find the perfect car for you and/or your family. Speaking about their cars, they are all of the highest quality with fair prices, and they take great care of them.

AngiecelyB

Feb 25, 2016

I am really happy I chose this dealer . they are really nice people . and they went beyong and on for me. And thanks to that today I drive the truck I wanted !!! Thanks Cody for everything you did ! I will tell a lot of people about you ! And thanks to every one that was involved to help me !

axelc

Feb 25, 2016

My wife, son and I walked in at 7:17pm last night to Hartford Toyota Superstore when they closed at 8pm and it seemed like they would stay as long as I needed to decide on what car I wanted. Henry Montgomery was a terrific sales rep. Awesome service was given to us by him , and did whatever he can to meet our needs. Management also assisted us as well as finance. Unbelievable team that took care of us. Also I have to say that there was one more gentleman that kept my son occupied and played basketball with him and gave my son great advice and that went far with us when making our decision. You guys are great. I would recommend you guys anytime. Thank you.

csareef

Feb 25, 2016

They were friendly and answered all my questions and concerns. They gave us a good, reasonable deal and I recommend them for others looking to buy or lease a car.

DonnaG.

Feb 24, 2016

I did two visits and several online searches before I actually went in just to see what I wanted. From the time I walked in the front door the receptionist and salesman was friendly. And that goes along way so I stayed. Dave was Awesome with the information as to what I wanted. I was treated with respect not like someone just wanted to make a sale and hurry me along. Great job Dave Goduti the next time I'm in search for a Toyota I hope you're still there.

THE EXPERIENCE

Feb 23, 2016

WE WERE VERY HAPPY OF THE WAY WE WAS TREATED, AND HOW OUR CONCERN WERE MET. TINA PRESENT US TO A SALE-MAN NAME JJ HILL, THIS YOUNG MAN ANSWERED ALL OUR QUESTIONS AND HELP US UNDERSTAND EVERY DETAIL OF THE PURCHASE OF THE CAR. JJ IS WHAT YOU EXPECT TO GET IN A DEALER-SHIP. TRUST ME IF YOU LOOKING TO BUY A NEW CAR OR USE CARGO SEE TOYOTA SUPERSTORE. AND ASK FOR JJ HILL. YOU WILL BE AMAZED. THANK TINAFOR ALL THE HELP.

Tramp123

Feb 23, 2016

Very positive experience all around, my experience with mr Martinez was exceptional, he was very professional, and his knowledge of my new Toyota purchase was very helpful.

lisa

Feb 22, 2016

my first car buying experience at Toyota was not a pleasant one, but the second time car buying experience I was amazed and satisfied. Quiet Honestly if it wasn't for sales person J.J. hill I would have not leased my second car he was honest, polite and he gave knowledgeable overview and then showed and explained in full details of leasing another car of my choice, he patiently answered all of my questions and worked really hard into getting me the best deal that was right for me. Great salesman who will take the time to work with you and help purchase the right vehicle for my needs and that sales person was definitely J.J. Hill.

Sam

Feb 21, 2016

I went to the dealer to buy my first new car, Cody Gill was very friendly and patient with me. Cody made me feel very comfortable and showed me different models of RAV4 and I found what package I wanted most. They never made me feel pressured of pushed, they were very honest and sat me through the whole car buying experience. When it came to me financing my car Tony was excellent answering all my questions and giving me the most information in everything he explained to me. I am very happy with my choice and would recommend this dealership to all my friends and family.

T1a1l1

Feb 20, 2016

This is the second vehicle we bought from this dealership....quite honestly, if it wasn't for Guy....probably would have felt like every other car buying experience. Guy is a very understanding, fair and frankly NOT your typical car salesman.If you're in the market for a new or used car....you'd be remiss if you didn't give THE GUY a call!!

Mppop

Feb 19, 2016

We went to the Dealer to buy new Highlander. Dave Goduti showed us the Platinum model we were interested in purchasing. He gave a knowledgeable overview and then showed and explained all of the car's features. He explained the model levels (I.e.) XL, XL Limited and Platinum to help us understand the best choice for us. We decided on the Platinum and Dave placed the order including the special paint and some accessories.Marc spoke to us about financing through Toyota and we decided to finance the balance, after giving a down payment, through Toyota. He gave us a very good interest rate. We also purchased the extended warranty.Upon returning less than a month later, Dave gave us another extensive review of all our Highlander's features, patiently answering all our questions.Finally, we met Andrew who reviewed our experience at Hartford Toyota.This is our fourth Toyota purchase over 22 years and we plan on coming to Hartford Toyota for service. After our wonderful experience with the employees, we will definitely be back for any future new vehicle purchases.

jeff

Feb 19, 2016

The service was excellent. Chris and Rich were very eager and happy to help with the needed service to my car. Courtesy, efficiency, integrity and warmth go a long way in satisfying a customer. Not only will I return for maintenance, or a new vehicle in the future, but I will strongly recommend to all whom I meet to go to Hartford Toyota for all their automotive needs. Sincerely and gratefully, Jeff Grande

jtpito

Feb 18, 2016

Started shopping on-line for a new vehicle, Hartford Toyota made it easy. Started with Orlando and he introduced me to Charles that helped me through tout the process. Follow-ups were timely, and caring. Thank You Hartford Toyota..

Reid

Feb 18, 2016

The staff at Hartford Toyota look after your interests more than they do their own. This makes them different from most dealers. We feel very comfortable dealing with Hartford Toyota.

Sp63

Feb 18, 2016

We recently bought our second RAV4 Cody and Mark and the rest of the team were great The Service Dept did a great job on our first Rav4

tacoma3

Feb 18, 2016

Dave Goduti and the whole team were excellent. Dave was very knowledgeable and thorough every step of the way. I was greeted by and introduced to the sales team. All seemed truly interested in making buying a vehicle a quick and seamless operation. I like that.

NancyB

Feb 17, 2016

Leslie was excellent in helping us with our purchase of our certified Toyota Tacoma! We came from Boston to see the vehicle and everything was exactly as described. We wanted the vehicle in less than one week and Leslie did everything needed to register our truck in MA and have ready for pick up for us as requested! Very nice man too!!! A+

Nicky123

Feb 17, 2016

Cody was extremely patient and helpful pointing out all of the great features of our new Toyota Tacoma.extremely patient with my elderly father in taking extra time to explain buttons and functions.would definitely recommend this store to everyone.

ACustomer

Feb 17, 2016

Tina was very professional, informed, communicative, and patient at i searched for a replacement vehicle after an accident. I enjoyed working with her and recommend her highly to anyone searching for a new vehicle. Your needs will be her focus.

CACHIPO

Feb 17, 2016

Gaetano Pagliano Was helpful friendly and extremely knowledgeable on the Toyota line as well as the competitions models. Was completely satistified with my entire purchase the management team Jim Webster and Richard Mcallister Jr were also great to deal with and helped with my trade value to complete the deal. Tony in finance helped me with the final paperwork the process was smooth and efficient. Thee team at Hartford Toyota was overall wonderful before during and after the sale !!!! Don't buy a Toyota without going to Hartford best selection and best deals

Dan from Fairfield

Feb 17, 2016

Zumbair Mumtaz was good and so was the dealership owner's son, Richard McAllister Jr. Richard Jr. gave good pricing. Marc Clemons in finance was good too. Thanks!

Lnana36

Feb 17, 2016

Tina and David were great to work with and walk is through the entire process. I have purchased 2 vehicles and referred family members who have also had a great experience.

Rick

Feb 16, 2016

Great dealership in regards to openness and up front pricing. No stress just assistance in getting into the right ride. Always made sure my needs were taken care of. Thanks

SF

Feb 16, 2016

Sales and finance staff were very friendly and efficient and there was no hard sell. They went our of their way to provide excellent service. It was a great experience. Thank you.

ccorco1965

Feb 14, 2016

Hartford Toyota has been my choice for my Toyotas for the last six years. I switched from another dealer that I was having a bad experience with and Hartford Toyota has been just great. Carl Maratta, deserves special recognition. Every experience I have had with Carl, even when something doesn't go exactly as planned, has been handled professionally and in a timely manner. Highly recommend this dealer!

Juniorn2000

Feb 14, 2016

Its my first time buying a new vehicle at Toyota. Its the best experience I've ever had so far. I really did enjoy my first time at Toyota.

Lisa V. Cromwell

Feb 12, 2016

Dave Goduti was very pleasant to work with. We purchased a Tundra from him and then within 2 weeks purchased another vehicle from him. Great salesman who will take the time to work with you and help you purchase the right vehicle for your needs. Lisa

BLUE

Feb 11, 2016

I was in need of a pickup truck, after searching for two days over the weekend and going to numerous dealerships I was almost losing hope. Then my wife and I decided to stop in Toyota dealership and my surprise I ran into Cody Gill an awesome salesperson who was very helpful in providing me with what I needed and in my price range. And Gloria Fernandez just topped it off with a very pleasant ending when it was all over. P.S My wife and I was very SATISFIED!!!!!!!

Kathy and Dave

Feb 11, 2016

Luis "Lui" Gillen and Mac Clemons were every knowledgeable, friendly and easy to talk to. It was a very smooth transaction and pleasant experience. We will go back to them when our 3 year lease is up.

Kim

Feb 10, 2016

I just bought my third new car from Hartford Toyota. They are a great dealership for both sales and also for service. I would recommend them to anyone!

Coco

Feb 9, 2016

I GAVE THEM THE FIVE STAR BECAUSE THEY DESERVE IT THE SERVICE WAS GREAT AND VERY HONEST AND VERY PATIENCE :AND DAVE THAT MAN IS GOOD.

dstein71

Feb 9, 2016

My entire experience with Hartford Toyota was excellent. Tina from internet sales department responded to my inquiry the Same day with in an hour, unlike another Toyota dealership that did not respond until a week later after I made two inquiries regarding a new car on there lot. Luis handled the test drive and negotiations with class and respect. was very knowledgeable about the vehicle and answered most of my questions and concerns before I had asked them. Luis also was very good on following up on items. On the Day of delivery Luis and Gloria were prepared and got me in and out quickly and easily so I could start enjoying my new car as soon as possible, including handling a problem with the DMV for me. I highly recommend Hartford Toyota.

Angela

Feb 8, 2016

I highly recommend purchasing from this dealership. My entire experience was pleasant from the moment I walked in the door. Henry Montgomery was incredibly informative, professional, and patient with all of the questions I had. Everyone Ithere was incredibly polite and friendly..introducing themselves and thanking me for my business. I felt at ease and the whole vibe there was very comfortable and relaxing. In addition, the lifetime powertrain warranty that I got for my new vehicle through Hartford Touota was something that other dealerships didn't offer.

Car123

Feb 8, 2016

Guy and the team at Hartford toyota were great! They were nice, real and knowledgeable of there cars! They have really improved there personal service and genuineness! Guy was awesome to work with! Ask for him!!!

highlander

Feb 8, 2016

I had previously purchased a vehicle from your establishment and had a nice experience.And this time ,you guys got better, Salesman Dave Goduti was very knowledgeable.friendly,helpful.and professional.Thanks, see you next timeSal G.

dona123

Feb 6, 2016

I had a wonderful experience purchasing a new Corrola at the Hartford Toyota Superstore. I started texting with Jill Bruno. She quoted and set up a test drive appointment for me. She had good customer service. When I stopped by the Hartford Toyota, I met Henry Montgomery (sales Representative). Henry is knowlegeble and very friendly. He answered all of our questions. I would highly recommend this dealership and sales representative.

RO

Feb 5, 2016

Easy, straight forward and transparent. The salesmen that I worked with: Leslie Richam, was friendly and easy to talk with. No pressure, no pushiness. Good experience.

Kghealy

Feb 4, 2016

The team at Hartford Toyota made the car buying experience easy and hassle free. I was in and out with a new vehicle and felt confident that I received a great vehicle at a great price. I leased a car from them 6 years ago and when that lease was up went to my local Toyota dealership ( new haven county ). Needless to say, I drove the 45 minutes this time around to get the Hartford Toyota difference once again.

cardude

Feb 3, 2016

The overall experience was very easy from start to finish. Jennifer Rinaldi was responsive my web inquiry and even responded to my follow-up on her day off. I live 45 minutes away from Hartford Toyota, so Jill Bruno was accommodating in negotiating the price over email/phone; she provided a clear breakdown of the monthly lease payments. I made a deposit for the car over the phone, so when I arrived to pick up the car, it was just as easy. There was no wait, and Gloria Fernandez was very diligent in making sure the paperwork was concise so there would not be any surprises down the line. Dave Goduti and Andrew Lombardo made sure that I was comfortable while waiting for the paperwork to be filed and walked me through every part of the car.

mikeandkerri

Feb 2, 2016

Knowing that our lease was maturing soon, Jill Bruno reached out and kept us informed on deals going on at Hartford Toyota. We went in and Jill immediately introduced us to J.J. He was very patient and informed. He genuinely took interest in making sure that our family needs were met and within budget. J.J. was great and gave options but did not "push" to make a sale. We got exactly what we needed for a fair price and J.J. made the process virtually stress free. Very much appreciated!

Willy

Feb 2, 2016

Good people working at Hartford Toyota very friendly. Cody was the person jump and give me the help I need than I meet Gloria very nice person. My credit is not good and they do everything they can for give me a new car and they did it. I want said thank u guys... If some one need a new car go Hartford Toyota ask for Cody , Gloria and Tony is all u need..

NewHighlanderOwner

Feb 1, 2016

Great job. I did all my research and knew exactly what I wanted and the window of cost I was willing to pay. I had planned to use Hartford just as a price comparison but Jill Bruno (internet sales) was so easy to work with and after more local dealers wouldn't offer what I wanted or tried to play games that I could see right through -- I drove the hour. Everything was presented as promised and agreed. Fair deal on my trade in and very easy, seamless and respectful process. Highly recommend.

taveras

Feb 1, 2016

All of the staff at Hartford Toyota are wonderful. Great customer service and as always had a great experience purchasing my car from this dealership.

2xbfamily

Feb 1, 2016

Have 2 Scion XBs from Hartford Toyota. Most recently on a visit to get an oil change we ended up leasing the second XB, the service and experience were fabulous.

Annel.Lisa

Jan 31, 2016

I just what to thank Lilia Browne and the Toyota customer for helping me get my dream SUV . I love it can believe I have it Thank you so much.

dover jerry

Jan 31, 2016

I purchase or lease a viecle every three years on the average and I have done this with other dealers other then Hartford Toyota until today...They have great service and knowledgeable people that answer all your questions and give you the service that makes you want to come back..I give this Dealership a five star rating along with salesman Dave Goduti...

newcorollaowner

Jan 31, 2016

I just want to share my experience at this dealership. I spent alot with Dave Goduti who took the time explaining everything to me about my new car. Thank you very much.

CML

Jan 30, 2016

Cody was very knowledgeable and professional in my search for a car. An excellent experience. Love the Toyota Highlander. Would recommend Cody and Hartford Toyota to everyone I know.

GMan

Jan 30, 2016

My experience is extremely poor. They are sitting on my money.. They Made promise and then denied. Sales team tricks you into buying a vehicle. Management does not care about customer,'s problems and don't respond. I have area day made more than 10 visits but still there is no commitment on refund of my money. DONT GO TO THIS DEALER. Extremely UNCOOPERATIVE AND MONEY MINDED

kmg

Jan 30, 2016

Everyone at the dealership did a solid job, from the sales consultant to the finance dept, to manager.Guy was very good at making the less than desirable car buying experience an easy, comfortable situation. I will definitely refer them in the future.Keith

igbusa

Jan 29, 2016

I need new car and had a very limited time to find. Search INTERNET and Hartford Toyota came up with pretty good internet price. Stopped by and made a deal in one hour. Paperwork was very quick (they are using electronic signatures instead of signing tons of papers).

tacoma

Jan 28, 2016

I came into Hartford Toyota looking for a very specific 2016 Tacoma TRD I was having trouble finding. Gaetano Pagliano was wonderful to deal with, he was not pushy at all and he ended up being able to get me in my new truck almost four weeks before I expected it! On pick up he was incredibly helpful and went through all the features! This was the best car buying experience I have had and would recommend Hartford Toyota to anyone!!

Bubbedean

Jan 27, 2016

I've been a valued customer for so many years & once again I've been treated so well. I recently had another great experience. I had brought my car in and found out there was an issue with the heating control system. It ended up being a very expensive repair. Chip Benyi, service adviser reached out to the area Toyota representative to assist with cost of repair. Toyota decided to pay for the parts & the dealership paid for my labor costs. I want to thank Toyota for their generosity. I wish to commend Chip Benyi & my service adviser, Shaun Negron, for the excellent service they provided. I have told many of my friends & they were quite surprised.

Jacosta

Jan 23, 2016

I had a wonderful experience at the Toyota Super Store. Sales person: Henry Montgomery was of great assistance with our purchase, he made sure we left satisfied with our new Highlander! He answered all of our questions and was very knowledgable with the sale. I would highly recommend this dealership and sales representative.

luis78

Jan 23, 2016

After checking out some other dealers for a new vehicle, we finally ended up at Toyota. We met with Dave, Rich and Gloria and had an excellent experience. They were very professional, knowledgeable and experienced. The whole experience was great and I would recommend them to everybody that is looking for a vehicle.

pruchase

Jan 23, 2016

Tony was able to give me a wonderful deal on my toyota Camry, he was great to deal with, and I highly recommend him. Gloria was terrific in finalizing the final paper work, and closing the deal. Most importantly was Henry Montgomery, he was capable of showing me the camry which I was most intertested in as well as making it most pleasant during the final decision.

maria777

Jan 22, 2016

My experience was excellent, It was beyond what i expected I was surprised how fast Gaetano got what I was asking for. I was very picky, but he worked hard to get me exactly what I wanted.I would give him a rating of 10 out of 10 ,definitely, and in the future when my wife wants a car i will come back to see him.

Luis Nieves

Jan 21, 2016

Just purchased a 2014 Toyota corolla s, great car, excellent condition, great customer service, I would definitely recommend this dealer, thanks for the great service.

jttacoma16

Jan 21, 2016

Just purchased a 2016 Tacoma TRD! Great vehicle from a great local dealer. This is the second vehicle I have purchased from Hartford Toyota and I will certainly be buying my next from them as well. Go see Henry, he is the man!!!Oh, and there service dept, is second to none.

Rich from Cromwell, CT

Jan 20, 2016

I recently purchased a 2013 Toyota Tundra from Dave Goduti. Dave was very knowledgeable about the vehicle, answered all of my questions and worked to be sure that I was purchasing the right vehicle for my needs. He spent time showing me all of the features on the truck and how to use them. I will definitely purchase another vehicle from Dave in the future.

Kristin

Jan 19, 2016

Great dealership! Friendly staff, Gabriel Ortiz was awesome to work with and helped find the right vehicle for us!!! Would highly recommend to friends and family. Gloria was wonderful to work with in Finance.

Clgdpg

Jan 18, 2016

I recently bought a car from David Goduti at Toyota of Hartford and had a wonderful experience. Very knowledgeable, highly recommended! All staff very friendly will definitely be back!

Great Service

Jan 15, 2016

I have been coming to this dealer for many many years I have brought several cars from here and the service that I have gotten has always been great. Everyone is kind, friendly and curious they are always ready to help and answer your questions.

Denisa

Jan 11, 2016

I visited Hartford Toyota for an oil change and to fix my navigation system. Once again, absolutely great service from EVERYONE, but mainly the people I felt with Luis Gonzalez who was my advisor, very polite and efficient, got me in and out very quickly, explained what was wrong with my GPS and walked me to my car, thanks! Luis Plaza; who is the reason why I bought my car from there, found exactly what I was looking for and saved me time by looking, got a GREAT deal on my car and always stops and says hello whenever I am in for service, and Chris who is always very nice and ever since the day I got my car has been great!

new corolla owner

Jan 11, 2016

We had a great experience purchasing our new car at Hartford Toyota. We were very pleased with the great customer service. Henry and Gloria made the process of buying a new car very smooth and informative

Pdeoliveira

Jan 10, 2016

Initially I spoke with Orlando on the phone. I was surprised on how you answer my questions without rushing me. In-store I was taken care by Cody Gill. Cody was on top of his things; knowledgeable & professional. I went to other dealers and was surprised on how such a large dealership functioned so smoothly. Would recommend. The only set back was how the Internet inventory not being updated recently. I initially tried to pursue two cars that were apparently sold off 3-5 months ago. Then I quickly spoke with Mark in the finance department. Overal: highly recommended

Crazyhorse

Jan 8, 2016

Nice selection of vehicles, nice to deal with, Cody is very helpful and professional. We checked out other dealers and were pleasantly surprised at the level of service at this large dealer. They have got their act together for sure. Highly recommend.

JaShBa

Jan 7, 2016

After a very trying experience at another dealer my wife and I decided to give Hartford Toyota a try. And I must say that we're glad that we did ! Things were much better here. The salesperson we dealt with, Zubair Mumtaz was sure to see that it was better, almost enjoyable. He catered to our needs and concerns, was curtious, and very respectful. The financial manager, Tony, was great to deal with as well. I'm not sure if we could have gotten a better deal, better trade in, or experience anywhere else ! We believe that we were treated fairly and respectfully. That was all we really wanted. Thanks to everyone !

markace

Jan 7, 2016

the whole process was wonderfull,very easy to purchase ,cody was very profesinal i would recomend to friends and family. i will be back to service my new tundra

tat123

Jan 6, 2016

I stared online with Tina and she was great with all the questions I had... I also want to thank Cody for being so patient and understanding, and Gloria THANK YOU so much for helping me get the best deal possible!!! I absolutely recommend this place

jennifer16

Jan 4, 2016

I went in today to look at a few cars thinking I wouldn't be coming home with one. As soon as i walked in i was greeted. Gabriel was the salesman helping me out. He made sure to listen to what I was looking for price range wise because I couldn't afford a car payment that would be too high. He was BEYOND helpful and PATIENT with me. I couldn't be any more happier with the car I came home with! Even my 3 year was excited :). Thank you Gabriel for all your help and another big thank you to Gloria whom helped us with all the final paper work! I highly recommend this place!

76yankees

Jan 3, 2016

People make the difference in all experiences--This was especially evident during my purchase at Hartford Toyota--All were courteous, professional, knowledgeable and timely throughout the entire process-- Thank you!

Vinz

Jan 3, 2016

Tina helped a lot for me to understand the formalities and other details. She did an excellent job. Unfortunately, I couldn't purchase a new car from your showroom. Overall, I am satisfied with Tina's help.

Cdeitelbaum

Jan 1, 2016

I am thrilled with my experience at Hartford Toyota. I was impressed by every person I dealt with in this dealership and how friendly they were and that they all made it a point to ensure I was happy. Gloria made completing paperwork enjoyable, easy, and stress free. Luis listened to what I needed in a vehicle and helped me to find exactly what I was looking for while staying within my budget. I am so glad I came to Hartford Toyota and I will definitely be back for my next car.

cromwell

Dec 31, 2015

My husband went in for an oil change and came back with a new Tundra, couldn't be happier for him but even happier when he comes back the next day with a Rav4 for me!!! Zubair and Tony Mumtaz helped him get great deals on the vehicles that fit our lifestyles, they both were great people to deal with and very conscious of our finances and what we could afford. We wouldn't buy a car from anyone else at this point. There are still honest people out there!! Thanks again Zubair and Tony and i'll see you guys in a few years.

JRH

Dec 31, 2015

I had a great experience purchasing my new vehicle at Hartford Toyota. I was very pleased by their great customer service and their dedication. Jill and Dave made the process of buying a new car very smooth and informative.

Marilyn

Dec 31, 2015

Nice man-very patient&helpful-tried very hard to find us what we were looking for within our budget! I feel Dave is an asset to your store!

Ctyler8

Dec 29, 2015

Great service and awesone people to work with highly recommended good customer service and knows a lot about all of the vehicles sold at dealership

robertoaguero

Dec 27, 2015

I love the way Gloria Fernandez and lilia Browne threat me while I was there great personality , great customer service . I will recommend them with all my friend that need to purchase new vehicle love the dealer and the workers.

New Tacoma Owner...

Dec 23, 2015

This dealership was very easy to work with. Everything went very smooth from trading my old Toyota in to the purchase of the new vehicle.Thanks guys!!!

'16 Tundra

Dec 23, 2015

Tina was great to work with in making sure the exact truck I wanted was ordered. She kept me informed on the progress of the build of my truck and made the final purchase process quick and efficient,

Arelizd

Dec 22, 2015

My husband and I just made our 4th purchase from Hartford Toyota always a pleasure making business with them Luis martinez was our sales person he was very nice and professional Gloria Fernandez was our finances loved her she explained everything very nicely made us feel more at ease with our purchase will definitely keep going back

Darcat

Dec 21, 2015

I have purchased from this dealership twice now and will continue to return. Leslie led me to the car lot and listened to what I felt my needs were. He had the keys ready to show and knowledgeable about all of them. I bought a 2016 Toyota Scion iA in November. I was given a good trade in, and negotiation was minimal, as pricing was already reasonable. I had done my homework. Leslie was as excited as I was to give me all the details about this newest car in their fleet. I was comfortable I knew the car when I drove off. I give a shout out to Tina who reached out to me when I did some online viewing. She became part of my buying experience, even telling me of the Halloween costume party they were having and asking me to join the fun. Tony made the financing simple, showing off his new computer desk (the entire desk). Jim kept an eye on us to be sure we were getting all the information.I have utilized the service center with my previous purchase, easy drop off and pick up. With the travel I do, I knew my car was in good hands.

ciesla

Dec 20, 2015

Each person that we met with from management to associates were extremely helpful and understanding! They worked with us to come up with the best solution for a new car! HIGHLY recommend this dealership if you're looking for people that will stop at nothing to help you find the best car that is right for YOU. A very special thank you to Lilia Browne, Gloria Fernandez, and Tony Mumtaz!!

Mike M.

Dec 18, 2015

Hartford Toyota always make me feel that they go out of my way to make my buying or service experience an excellent one. I have purchased 4 new cars from Hartford Toyota and have had them all serviced at Hartford Toyota. Their service department is excellent and always take care of any issues I may have in a prompt and professional manner.

SCPS

Dec 18, 2015

In retrospect could have received a better deal in another dealership. There was not much room for negotiation. Having said that the vehicle I bough is very good.

Linda and David

Dec 17, 2015

In visiting several Toyota dealerships, I was lucky enough to find Hartford Toyota Superstore and one of the most respectful, cordial and most professional salespersons that I have ever met. This person is Charles Johnson. He was truly a joy to work with! The salesroom was very attractive and welcoming. The front desk persons that greeted us on the two occasions that we visited were very friendly and accommodating as were other personnel that we met. Gloria Fernandez was great! My husband and myself were treated like royalty by Charles and Gloria and left the showroom with our new RAV4 feeling completely satisfied with our experience!!!!

Jeanne M

Dec 14, 2015

Three years ago, when I leased my first Toyota Camry, I was welcomed into the Hartford Toyota family. Of course, I figured calling me "family" was a cute little marketing tactic, and I really never gave it a second thought. Little did I know, that at the end of that lease, I would be going through one of the most difficult times in my life. Dealing with turning in my car and getting a new one was something I honestly couldn't care less about. After losing my son earlier in the year, I got behind in my last 4 months of payments. When I called to find out how to return my car, I told them that I knew my credit rating had gone down and I didn't think I would be able to get another car. I really only wanted to find out how to return the one that I had. From the second I made that phone call, Dave Goduti assured me that he could help me to deal with getting everything back in order with Toyota and that he would also get me in a new car. Throughout the process, I repeatedly thanked him and told him not to worry if he couldn't pull it off. Well, he didn't lie. He and his team acted on my behalf in dealing with Toyota financial in coming to an agreement to return my 2012 Camry and put me into a new 2015 Camry. I have no doubt that this would not have happened without their help. When the day came to pick up my new car and I had a chance to meet with and talk to all of the people who worked behind the scenes to help me, I was overwhelmed. It wasn't even about the car, that was a nice bonus, but to see and feel the genuine caring that I felt is the reason that I would recommend Hartford Toyota to my own family and friends. My sincere thanks for your help and kindness to Rich Sr., Rich Jr., Tony, Andrew, Dave and the nice woman who brought me coffee when I arrived (I'm sorry I don't remember your name). - Jeanne

Reihaneh

Dec 12, 2015

I had a great experience leasing my new Corolla. They are very friendly and helpful. Mr. Zubair Mumtaz helped me through the process and he gave me excellent customer service. Thank you all to make it easy and enjoyable to buy a car. If you want to get a good deal go to them. 100 % recommended.

rebecamena

Dec 10, 2015

I had had a accident with my prior vehicle I had purchased from Hoffman Toyota in Avon, CT. I went to try to get a new vehicle and was given the run around. My friend had purchased her auto from Toyota in Hartford and recommended I go se Luis Martinez. From the time I went in and came out the service was great. I had explained my situation to Luis and Manager Tony and they came out with best options for me to get a new vehicle. I was able to get a 2016 model and lower payments that I had before. They didn't give me the run around. The were upfront and to the point. I commend them with the excellent customer service and would recommend them to anyone.

csmccray

Dec 9, 2015

From the time you drive in to the time you pick up your car the focus is on providing customer service. They listen to issues and then return with options and suggestions based on the teams review. In addition, they will perform a safety check and general review of your car to spot items for attention now and in the future - a definite added bonus. I also like the "no pressure" way that all is presented to the customer.

FeMan Steel

Dec 9, 2015

It was a pleasurable car buying experience, from sales to financing to GM appreciation. Gabriel was an incredibly informative, easy going salesman. Gloria was a delight on the financing end. Couldn't have asked for a better overall experience.

Johnj777

Dec 7, 2015

Just got my early Christmas gift, 2016 Toyota Tacoma! Thank you to Dave Goduti & GREAT staff for this gift. I will be back for the 2020 Christmas season. Life long Tacoma fan!!

Charle

Dec 4, 2015

My fourth Camray from Hartford Toyota, although I haven't had a new Camray since 2004. They do last! I sold a 2008 Infinity when I bought this car. From the moment I was greeted by Charles Johnson, until I picked up the car six days later, this was the easiest car buying experience I had ever had. Charles and the Sales Manager, Andrew Lombardo, understood that I was prepared to walk out with a deposit given and they made it happen quickly. When I picked up the car, Charles showed me how to work all the electronic bells and whistles. Since the car is much smarter than me, I returned a week later to have it explained again. He was delighted to see me and showed infinite patience with my lack of electronic skills. When picking the car up, I met Gloria Fernandez, the Business Manager. Since I sold my Infinity just as the re-registration was necessary the computer at DMV showed no record of my plates. Gloria got them on the phone, day before Thanksgiving, and waited to get everything straightened out. This took her entire lunch time but she did have a few pretzels on hand which she insisted on sharing. Signed the many papers, payed for the car and said goodbye to my new dear friend, Gloria.Lisa, the Customer Service Manager has called me several times. She was going to meet to help me, but Charles wanted to help with my electronic problems. She said I should call at any time. I will meet her when I have my first service.The Service Manager is new to me, but the service here is always excellent. The person that I dealt with is retired but I know that service will continue to be easy and efficient.

Rocky16

Dec 4, 2015

We had a few issues. But overall experience was to our satisfactory! Cody was very knowledgeable and knew every detail of my vehicle. He was very fast paced and got the job done.

Avalenti218

Dec 3, 2015

Rich McAllister and Dave Gaduti were great to deal with. Very honest and flexible. Communication was very good and were willing to do anything to satisfy

jamie81

Dec 3, 2015

My experience was good. I drove 3+ hours to get a particular model car that was unable to be located in NH. Dealership was efficient, friendly, and helpful considering I was bring the car back to NH that day. Really enjoyed Henry & Gloria's personalities. Was able to get in and close the deal and get home before 10 PM.Happy driving the 2016 Toyota 4Runner!

Dave Rowe

Dec 1, 2015

I recently lost my car in an accident and had to replace it in a hurry. Tina was helpful in setting up an appointment time, assertive :) but not high pressure. My visit to Hartford Toyota was supposed to be the first of a number of different dealerships. I left that night with the right car for me. Henry guided me through the purchase and Tony did what finance guys do. I appreciate the help from all, it was a stress free experience at a stressful time. Thanks, Dave

tacoma 15

Dec 1, 2015

Cody Gill did a great job getting me the vehicle that I wanted in a short time even though the demand is so high. Very knowledgeable and provided a pleasant buying experience.

Melaida

Nov 30, 2015

I just want to take the time to congratulate Hartford Toyota for hiring such a highly qualified individual called Lilia Browne! Ms. Browne was the sales representative who helped me when I entered Hartford Toyota! Lilia went above and beyond to listen and handle my vehicle need at that time! Her expertise and knowledge on the product (vehicles) Toyota offers was extraordinary! Her willingness to help was amazing and she completely made me feel confident in the decision I made to lease a vehicle that day!!! Lilia Browne is a great asset and contributor to Toyota! Keep up the great work!!!

MichaelG

Nov 30, 2015

About two years ago I bought a certified pre owned corolla through hartford toyota Superstore and I had nothing but troublesome experiences to say in the absolute nicest way. Before I bought my car they did not have the main key for it so they Gave me the car with only the spare (with no remote) and no floor for the truck exposing the spare tire. I made sure they agreed to give me that main key and the trunk mat, I called the dealership to see what the status of these parts were and they pretended they didn't have any recollection of what I was talking about, even when I asked for my salesman Dave Goduti, so instead of dealing with the dealership again I let it go. Which brings me to last month, one of the head financial employees at Hartford toyota ran into me at a gas station and we got to talking about my experience, his name is Asad or aka Tony Mumtaz. He had me come into the dealership so he can make good on what Dave and the hartford toyota crew did to me, so he made me come back to the dealership THREE times telling the receptionist each time that he didn't have time to deal with me even after telling me to come in at certain times, it has now been a month since he promised me what I already should have had and he keeps dodging me. I'm at my witts end with these people, and people should know about this absolute joke of a dealership.

Tonic21

Nov 30, 2015

Overall great experience! Love my new vehicle and would recommend this dealership to anyone. Very professional and enjoyable people to deal with. Thank you Cody for your time and look forward to dealing with you again in the future.

adamsdeli

Nov 30, 2015

We Teresa and Adam Gryszkiewicz buy the first car from Hartford Toyota and the service its suburb We are by return costumer The Cody was great

beast35

Nov 30, 2015

My experience at Hartford Toyota was a very great experience Cody and Gloria did a wonderful job helping me to get a car and I would recommend anyone to buy a car at Hartford Toyota

graham6788

Nov 30, 2015

i have purchased many cars in my many years but i never received the quality service i got at Toyota of Hartford thanks to the the amazing customer service from salesman Charles Johnson.

Lexus lover

Nov 30, 2015

Dave was great ! He was honest and trustworthy. This is our family's 3rd vehicle purchased from this dealership and if we ever need to purchase a vehicle again we will definitely look here first.

Corey P

Nov 28, 2015

Henry and the team worked magic and really pulled out a great car for a more than reasonable price. I plan on coming back and referring friends.

mfc123

Nov 28, 2015

Hartford Toyota was very interested in making a deal. If you are looking to buy then this is the place to go. The staff knows their vehicles and will work with you to find the car that makes sense for you.

Villy

Nov 28, 2015

A little over a week ago, I took my Tacoma for it's 15,000 mile service check. 2 years ago I said to Lilia; "Tundra is my dream truck", every time I visit the dealership for maintenance, she remembers that. I saw Lilia from afar, she welcomed me as a Toyota family member and after a brief conversation, I asked Lilia to test-drive one of the Tundras. And oh boy!, at that moment I saw the finalization of my dream come to an end. Lilia and her team worked for an entire week to get the numbers to where it was affordable within my budget and after so many years, she made my dream a reality. The amount of paperwork involved it's always overwhelming, and Gloria made it easy, plain and simple. Thank you ladies for making this an unforgettable experience!

MJO

Nov 27, 2015

Chip Benyi is an excellent Service Manager. He consistently provides quality service at an affordable price. I have to drive over 30 minutes to get to Hartford Toyota Superstore, but I would not go anywhere else.

Patti

Nov 25, 2015

The staff was pleasant and efficient. They took a normally stressful event and put me at ease There was complete transparency in the financing. They set the car electronics up for me before I left the lot. Thank you.

TB

Nov 25, 2015

Good group of people that took the time to provide great customer service. Started with Jill who contacted me after I sent an inquiry about the 2016 Tacoma. She sent me a bunch of information on vehicles in stock and eventually scheduled an appointment to meet with Guy to assist me further. Guy was very knowledgeable and helped me find the perfect truck - knew exactly what was on the lot and made the process a lot of fun. Marc finished the deal and helped out with financing. Explained the different extended warranties available and was able to answer any questions I had. Great experience and I would definitely recommend this dealership to others.

twinshadow

Nov 24, 2015

An outstanding group of individuals run this place. They answered all of my questions and took care of any of my concerns. Can't say enough about 'em. Thank you Tony, Gloria, Andrew, and Henry. You are a trustworthy bunch. I was not an easy customer!

billp

Nov 24, 2015

My experience in shopping for a new car at Hartford Toyota was pleasant and stress-free from start to finish. Henry Montgomery worked with me every step of the way. He was very helpful, personable, and accommodating. He listened to what I wanted and saw that I got it. He made sure that nothing became an issue, and I felt no pressure. When it came time to complete the paperwork, he introduced me to Gloria Fernandez. She was very knowledgeable, displayed a good sense of humor, and was very pleasant and patient to deal with.

Tee&Dee

Nov 23, 2015

I've been a customer of Toyota for almost 10 years. The service has always been great. Grant has serviced my car for the past few years and he is awesome! He makes sure that all my questions are answered and everything is checked on my car. He is always courteous and friendly. Thank you Grant for providing quality service every time!!

be08wbk

Nov 21, 2015

It all started with prompt courteous E-Mail correspondence with Jill Bruno. Jill introduced me to Cody Gill who worked with me throughout the purchase process and Gloria Fernandez wrapped up all the paperwork. A great job was done by all!

DDeLucia

Nov 20, 2015

I had the absolute pleasure of working with Dave Goduti at Hartford Toyota! He knew all the answers to my questions and made sure that I got everything that I wanted out of my new Toyota Camry. He is so knowledgable and you can tell he wants to make sure you leave with exactly what you came for. Hartford Toyota didn't have the color car that I wanted so they made sure to find me one in a very timely manner. It was quick and easy, who knew buying a car could be so fun! Gloria is absolutely fantastic as well. She was just a pleasure to work with! Definitely stop in and take a look around, you might just find exactly what you're looking for!

ESanchez

Nov 17, 2015

I had the pleasure of working with Steve Basora at Hartford Toyota. He was very knowledgeable on the Camry and gave me a super deal on a certified Camry. I would recommend my family and friends to Steve and Hartford Toyota thank you and God Bless. - E.Sanchez

Stallion1267

Nov 15, 2015

Been going to Hartford Toyota for many years now. Just purchased my 8th car from them. Dave Goduti is fantastic. Always a pleasurable experience. Kind, knowledgable, courteous and efficient. Highly recommended!

Ivy.123

Nov 12, 2015

From the 1st. Call Customer Service was excellent...that made the sell for Mr. Luis. The Professional, fast, treatment with all the procedure involved showed me that the Toyota employees mean bussiness! Hassle free and everything very clear until the end...I will defenately refer the Toyota Team to family and friends! THANK YOU LUIS MARTINEZ for making my 1st new car experience a joyful one! Satisfied customer!

MigdalorGuy

Nov 10, 2015

I'm not a fan of dealers. I'm also not a particularly difficult sale, and an easy mark for determined and experienced salespeople. Given that, I found my entire experience dealing with the folks at Hartford Toyota a positive one. I'm savvy enough to know when I'm being manipulated by good salespeople, and these people are good, and yes, I was manipulated. But I don't mean that as a critique. They were good at their craft, sized me up as a cusotmer, and did what they knew needed to be done to engage and close. I can't fault them for that. They heard and responded to my concerns. I will shop there again, and I will recommend them to others.

Svtprat03

Nov 10, 2015

This is my first time buying a new vehicle. From the time I walked in the front door to the time I left with my new truck the experience was great. Everyone was more than helpful in getting what I was looking for. Definitely earned my business!

Frozen Four Guy

Nov 8, 2015

Great experience dealing with Charles Johnson was very helpful in concluding this complicated deal. (Trading-in two vehicles for a new one) Also, Gloria Fernandez was very helpful navigating through the paperwork. And of course I can't forget Tina Zarlenga who was great with the internet search and also the search for my sunglasses which i forgot in one of my traded vehicles. Great job everybody!

Blanco1

Nov 6, 2015

Great experience. For my next purchase I will return and request the same people. Wouldn't purchase a Toyota from any other dealer. Vehicle came well prepared, and detailed.

Mjeshteri123

Nov 4, 2015

My wife and I were very pleased with the service provide by the staff of Hartford Toyota and our salesman Luis Martinez. The purchase of a Toyota RAV4 went very well and fairly quickly. I would recommend this dealership to others.

brucie987

Nov 3, 2015

Tina worked with me to determine our specific auto purchase needs. She was very informative and helpful, and conducted our dialogue in a professional manner. .

Bt

Nov 3, 2015

Best buying experience we've hadGuy was a pleasure to work withPrepared and knowledgable Truck was ready when promisedNo pressure salesTook the time to match our need with the truck model

Cyclist1

Nov 2, 2015

We test drove a 2006 Nissan Xterra on Thursday. My husband spoke to Mr. Gabriel Ortiz on Saturday evening--Halloween, as it happened. My husband made an offer on the car, and Gabriel said he would speak to his manager. The manager came back with a counteroffer, and my husband said he would get back to him. He left a message on Sunday saying he would buy the truck for the amount offered by the sales manager. Monday my husband called to find out when he should bring in the check, and Mr. Ortiz said, "Oh--we sold that truck Saturday." Really? On Halloween? And shouldn't you have mentioned there was an offer on it? Terrible experience.

Bchase

Nov 1, 2015

Cody and Gloria were are AMAZING!!! We came in to purchase a car for our son. This is the second car we have purchased from Hartfird Toyota! You guys are always great!!!

CliffandChristine

Nov 1, 2015

This is the 2nd Highlander we have purchased and is the 2nd we have purchased from Hartford Toyota.This time around we worked with Gaetano Pagliano he was a pleasure to do business with. We planned on buying the car but felt comfortable with our salesman as well as the deal, so bought it the same day. Would work with Gaetano again on our next purchase without question.

Sheryl24

Oct 31, 2015

My wife and I were very pleased with the service provide by the staff of Hartford Toyota and our salesman Cody Gill. The purchase of a certified used 4-Runner and the trade in of our current vehicle went very well and fairly quickly. I would recommend this dealership to others.

Sheeidan

Oct 30, 2015

I recently purchased a Rav4 and could not be happier at Hartford Toyota. As soon as I walked in the door I was greeted by David Goduti. What an exceptional experience it was. From start to finish it was magical. Not many times do you go to a dealership and get treated like a $1,000.000 bucks! David took the time to meet my needs and teach me about all the new toys in my Rav4. My next step was to meet with finance. No one likes this part, but this is where I met Gloria Fernandez. She is truly a diamond in the rough. Totally relaxed while signing all the dreaded paperwork, especially with that cool IPAD. She made it a great experience. Lastly I had the pleasure of meeting Andrew Lombardo. He checked to make sure his staff did their job. His staff is exceptional and he should be proud of each and everyone that works at Hartford Toyota. See you in 3 years for the next one!

456

Oct 30, 2015

Very good experience from the test drive thru the final paperwork. All the staff that we came in contact with was very friendly and accommodating and we feel that we received a very fair deal.

Jjvail

Oct 30, 2015

Shopped at other dealerships that wanted me to "settle" on what they had in stock. Went to see Cody and within 30 min he located the exact make/model I wanted and matched the other dealers price. Should have started there.

Newhighlander2015

Oct 29, 2015

Guy did not pressure us or make us feel we were being "sold.". He made an effort to find the color (interior/exterior) that I wanted and kept in communication with me throughout the process. Gloria was low key and did not pressure us during the finance/paper work process. Overall great experience.

RDell

Oct 28, 2015

When you walk into this dealership, ask for Guy. Guy knows every button in every car. If you are especially interested in SUVs and Trucks, tell the ladies at the desk you want to speak to a guy named Guy. He will give you THE BEST quality test drive.After I hunted for my car through many CT dealerships, I found Tina + Jill helpful in getting the Car Fax and info on a Used Certified Vehicle via phone and email. They were on top of things. Quick + Fast Response. I told them I didn't want to waste my time driving out to check the car if the car smelled like smoke. No Problem. They said they would have a NON Smoker check it out and get back to me. Within a couple of hours within the same day, they said no smoke smell.I drive in and was introduced to Guy. He has been doing this for 12 years which in auto sales mean's "he's good at it". Through the process, I got to find out why he is good. You see.... I did my research on this car and have gained more knowledge from dealership hopping along the way. My knowledge helped me gauge his integrity. He passed with flying colors. I grilled him on everything I could think of and he answered with direct eye contact without any hesitation. You can tell that he loves what he does, because he'll go out of his way to show extra features that can be missed in a good quality test drive.I would also like to acknowledge that when he says he'll do it, he will. He went out of his way to make me happy more than once. He is a man of integrity and a man of his word. He's a good GUY.Definitely referring you. Hartford Toyota is lucky to have you!

toyotaguy

Oct 26, 2015

It was an excellent experience from start to finish. This is the second car I have bought with Dave. I will definitely come back for my next car.

JP

Oct 26, 2015

I had a great experience buying my car at Hartford Toyota Superstore ,one thing that impressed was Gabriel Ortiz the sales associate he was professional and patient with helping me find a car that I liked and within my budget.He helped me with the insurance and even cleaned out my old car.The business manager Gloria did a great job in finding an interest rate,they were both helpful and made the process so pleasant ,I would definitely recommend this dealership to anyone.

Darien427

Oct 25, 2015

Thank you so much to Guy and Gloria for making my car-buying experience so pleasant! I came in prepared to do battle (like I always have to when I buy a new car) and left in a great mood with a fair deal and a vehicle I love. Thank you so much and I will be back every time I need a new car!

nvonachen

Oct 25, 2015

Cody was very professional and was able to get us everything we asked for and more. I would definitely recommend this dealer to a friend and my family plans on coming back for our next car as well.

hotcar

Oct 23, 2015

Very businesslike. Minimum time spent n haggling. Told him my final offer, and within 5 minutes I had a yes or no response. Fortunately for me it was a yes. Would recommend Cody without reservations.

Issachamar

Oct 22, 2015

When to purchace a new car and had the best experience ever. The sales person Lilia Browne was a pleasure to work with. She was able to get the car i wanted and helped me with all questions from a new buyer. Also Gloria Fernandez leasing manager was awsome to work with. Will definetly come back and bring family members to purchase a car. Thank you guys for beeying so nice they will get u in that new car.

Kor44

Oct 22, 2015

Enjoyed my car buying experience and was very happy and with the all around customer service. I would definitely recommend this dealership to friends and family.

Xxxxxx

Oct 22, 2015

I contacted this dealer from Mexico where I had been waiting to purchase a 2016 Tacoma. An appointment was arranged for me as soon as I got back, and I purchased the exact model that I had wanted. The salesman Dave Goduti found me the car, which arrived exactly when he said it would. It was exactly as advertised. The entire experience was hassle-free and rewarding.

ynunez

Oct 22, 2015

went with my brother to purchase his first new vehicle and Lilia Browne was the sales person. She was very professional and a pleasure to work with and her energy was so amazing that didnt make you feel that you were doing the wrong thing as sometimes going thru this process it can be stressful but not with her.Gloria Fernandez also help us with this experience and she also was full of energy and the way she talk to us and explain how everything was going to be it didnt feel like if you were signing a death sentence and to us that meant alot. Hartford Toyota has two beutiful and professional employees and should be very proud and lucky to have them. Will be going back on the near future to purchace another vehicle.

Raj_v1003

Oct 20, 2015

It was the best car buying experience.I visited this dealer with very bad past experience with another dealer. Gaetano (Guy) understand my requirement and help me in finding suitable deal for me. He is very co operative. I went to Hartford Toyota looking at what my options were and ended up with a better new car. This is a place in which I will continue to do business with and will recommend this dealer to all my friends and family members.

Private

Oct 19, 2015

I was looking for a new vehicle post a bad experience which crossed some ethical bounds and customer experience with another dealer over the Massachusetts Line. I went to Hartford Toyota looking at what my options were and ended up with a better truck, experience, and a place in which I will continue to do business with based on a dealership actually putting the customer first.

rdhartford

Oct 19, 2015

Fast, efficient and no haggling. It was the best car buying experience I have had. I was having a problem with my current car and went in for service. I had a casual conversation with the Cody Gill and let him know if he could make a deal under these terms I would trade in my car. He more than exceeded my request and I drove away in a new car that night. It was a very easy process with them. Cody, Jim Webster and Tony Mumtaz could not have been nicer and I felt like I received a good deal.

Jabonet

Oct 19, 2015

Absolutely love my new corolla. Hartford Toyota had the exact car I was looking for and the best Price . Thank you Steve and Hartford Toyota for all you did for me !

Liz

Oct 18, 2015

Chen is very friendly, knowledgeable and patient. If a friend of mine were looking at Toyotas I would definitely recommend going to Hartford Toyota and asking for Chen.

natalierosa

Oct 16, 2015

I was looking for a new vehicle. I came to tayota and a sales person by the name of Zubair introduced himself and ask me what I was looking for. I explained to him what I like and my budget and he tried his best to help me. I didn't get what I wanted but he got the perfect car for me that I like. He was very kind, helpful, plus professional as he worked with me.

PM

Oct 16, 2015

David and Luis were both excellent salesmen. When Luis was tied up, David stepped in and carried on with out missing a beat. THE TWO OF THEM KNOW THEIR CARS. We are enjoying our new Highlander.

bp

Oct 15, 2015

Your internet sales rep, Tina Zarlenga was just excellent. She answered my every question promptly and completely. She was courteous, friendly and a pleasure to work with.

Janet123

Oct 15, 2015

The people were nice and they tried to fit my every need. I love the place is was nice and everyone made you feel at ease, not much pressure, just enough. I'm enjoying my new RAV4.

Judy

Oct 12, 2015

In the past I have purchased four Toyata Rav 4's. I purchased the third and fourth vehicles from Hartford Toyata. I was extremely satisfied with the service and attention with my salesman Dave Goduti. I would recommend Hartford Toyata and Dave Goduti to prospective purchasers.

Lou N Di

Oct 12, 2015

I went to Hartford Toyota looking to trade in my old car. yes it was that time, not something I'm sure many of us look forward too! From the second I parked onto there lot I was just amazed, everything was very clean well kept, they had a huge selection of different vehicles to choose from so I started looking around. We all know now what happens next, a pushy salesman will be over any minute to put me into whatever vehicle that is best for them!! well that is totally wrong, I had this very nice extremely knowledgeable salesman GAETANO PAGLIANO come over to me introduced himself explained how Hartford Toyota works and how the cars are all parked out on there enormous lot, so that way it will make it a lot easier for me to look around. Gaetano was not pushy at all in fact very helpful. he was extremely concerned about what brought me in and what Our family's needs were in our next vehicle. WOW completely different from any were else we have ever been or looked at. I felt very comfortable here at that point I realized Gaetano really was concerned about myself/my family/ and my long term needs/happiness with our purchase. I thought we were there to buy a new car thinking a Toyota Camry witch was a gorgeous vehicle, se special edition, I thought we were all set. But me and my wife have always wanted a truck and we expressed that to Gaetano but had thought it was just too far out of reach. After Gaetano explained the pros/cons and benefits of the new Toyota Tacoma versus the new Toyota Camry we were looking at we just couldn't make up our minds. Gaetano gave us plenty of time to think about it, let us take both on a test drive, after that we were just sold. Gaetano and Marc Clemons helped us crunch numbers and just wanted to make sure we were happy in the long run without over stretching our budget. I could just go on and on about how happy we are with everyone over at Hartford Toyota. We decided to purchase a brand new Toyota Tacoma, Our dreams came true, we were able to even take it home that day. Thank you marc Clemons for making the registering and paperwork end and that we had the right packages that were best for our family a breeze. I would especially like to thank Gaetano Pagliano for being such a well rounded, knowledgeable, caring, and friendly salesman. I don't think we could've or would've ever been able to purchase the vehicle of our dreams if it wasn't for your patience and support. We love our brand new 2016 Toyota Tacoma!!! CUSTOMERS FOR LIFE!!! THANK YOU HARTFORD TOYOTA!!

Irene Acko

Oct 9, 2015

I bought my new toyota rav4 with the help of dave. It was a nice experience shopping from toyota hartford. Dave is an excellent person who treated me great respect. He's was polite respectful, patient and curteous.

IWasJustShopping

Oct 9, 2015

I arrived at the location to test drive and see what would be offered for a used low mile 2013 Prius that I had seen on the website. I did not expect that I would be presented with an attractive deal, much less, a compellingly attractive deal. I test drove the car with Charles Johnson. He answered all of my questions. He made me an offer with a great price on the car. I did not intend to get my loan through Toyota. I was poised to work through my Credit Union. Charles came back with a rate that was significantly lower than what my Credit Union offered. The offer was so attractive, that I agreed to purchase the car.Gloria Fernandez processed the paperwork and was able to extend a more favorable interest rate. She was patient and answered all of my questions. I was treated respectfully through the entire process.When I took my car home, I realized that there were minor dents on the passenger side door and they where was no owner's manual. Charles communicated that he could no longer assist me, but put me in touch with Luis Plaza, the Pre-Owned Sales Manager. I did have to make several phone calls and make a few extra trips to the location, but again, I was treated respectfully and the dents were reduced and an owner's manual provided. I could not be more satisfied with the deal and would easily recommend this location to anyone in the market for a reliable car.

Fancygirl 123

Oct 8, 2015

Chen was very helpful and knowledgeable she work with my husband and i to get the best deal we are very happy with our ride.

Crazi_ki

Oct 7, 2015

Got a 2012 Camry. I recieved a great rate for a first-time buyer. The running back and forth to the finance manager was annoying.

4scion

Oct 6, 2015

I hadn't shopped for a car in 10yrs. I had somewhat of an idea of what I wanted and this time wanted to consider leasing. Dave Goduti was super approachable, easy to work with and a good listener. He found a car that really jazzed me that I did not know about. It was a TC Release Series 9 Series. Jim Webster made the deal attractive by working with me and was even available for post initial visit questions, which, he welcomed. I was able to make a decision and come in the following day to finalize the deal. Andrew Lombardo even followed up with an email post my initial visit with Dave to make sure I had a good customer experience. Gloria Fernandez talked me through the lease and how the leasing process work to put me at ease. She made me feel comfortable and confident in my decision to go with Scion. And lastly, Chip Benyi followed up post pick up to let me know he was there when servicing was going to be needed. What a team! Thank you for making car shopping fun and informative. I left feeling content knowing I had worked with a great team who will also be there for me in the future.

Highlander Owner

Oct 6, 2015

We couldn't be happier with our dealings with Hartford Toyota. Everyone was very helpful, accommodating and fair. Leslie, our salesperson was wonderful! We highly recommend this dealership.

KerryByrne

Oct 6, 2015

I worked with Gaetano Pagliano in my search for a new Toyota Rav4. He was very helpful and knowledgeable about what Toyota had to offer, and I'm very happy with my new car!

keywestisbest

Oct 6, 2015

I worked with Dave Goduti. I was in the market for a Tundra and was paired with Dave due to his personal experience with his Tundra. Dave was easy to work with and got the job done. No drama, just results. Positive experience.

aa2015

Oct 5, 2015

Zubair and Asad helped me buy Toyota Camry XLE. Explained me well the new features. Also answered lot of questions that I had. They are very helpful and friendly. Strongly recommend them.

Timmylove

Oct 4, 2015

I had a great experience purchasing my new car from Toyota of Hartford. Zubair was excellent, he was professional, patient and courteous. He treated me with great respect. He went above and beyond to make sure I was happy. Tony Mumtaz is the cream of the crop.

ned123

Oct 2, 2015

Choice was between a Camry or Accord. Two big dealers doing business on the same block. Hartford Toyota had the Honda dealership beat hands down.

Laura

Oct 2, 2015

My recent experience at Hartford Toyota was great. Personable staff, efficient process and attention to detail. Cody and Jim extremely helpful and friendly salespeople. I would strongly recommend buying cars from this dealership.

Culshaw

Oct 1, 2015

My experience with Steve was exceptional! Not only was he very knowledgeable of the vehicle...he was courteous, polite and very patient! Kudos! Your staff - mainly Chip (Service Manager) and Gloria (Finance Dept.) - were wonderful! They seem to really care about serving the 'customer' first - truly a refreshing attitude - in this day and age! Keep them on staff forever. . I'm spreading the word - - -.we'll be back!

John

Oct 1, 2015

I just purchased a new Toyota Corolla LE from the sales person, Mr Henry Montgomery. He is superb in catching what a customer wants and I could save much time thanks to him. Don't forget to contact Henry whenever you stop by here. If you want to save time and avoid any hassle, then Henry should be your choice.

weathersby, tyasha1957

Oct 1, 2015

This was my first visit and I was very much satisfied with everything. Everyone treated well, I had my son with me, I like the fact that there is a basketball for kids to play with. The environment was very comfortable employees were friendly and made me feel at ease about my purchase. The salesman was very honest and friendly. I'm very pleased to be a part of the Toyota family.

nicky

Sep 30, 2015

Guy was exceptionally courteous and friendly. He was very knowledgeable and was able to answer all my questions. I will definitely buy another car from him.

shaquana89

Sep 30, 2015

Henery is GREAT...My experience with him was amazing. Hes knows alot about the cars he is dealing with..i found my expperince with him to be very helpful... i know alot more about cars because of my experince with him....i would suggest to anyone looking to buy a car to see him directly...he is just amazing..

summer

Sep 30, 2015

My experience with Henry at Toyota was wonderful! It was very refreshing to talk to someone so intelligent and helpful, he answered all of my questions and more ! I would reccomend him to all of my friends and family interested in getting a car.

Felicita1

Sep 30, 2015

met with Guy. A fanastic young man who answered all of our questions. Will recommend him to our friends. we will be loyal customers at Touota.

HedgefundsCT

Sep 30, 2015

The other day me and my wife went car shopping. After hours of looking and feeling like we were getting no where decided to call it day. On a whim we elected to stop into the Toyota Superstore. We were not expecting much but pushy sales people who only wanted our money. I am happy to say that was not the case. Our salesperson was Guy. What a great experience! We were made to feel like we were wanted for the RIGHT reasons without feeling pushed upon. Guy made it an unique experience with his understanding of our budget and need to accommodate our family. He was well versed and personalable in assisting us with our choices. To say the least we bought the car! Bravo Guy and thank you.

lorilouwho2

Sep 30, 2015

Henery is wonderful. Hes professional, kind, and has a lot of product knowledge! I know if I ever need any assistance I will be able to ask hennery!

kmanton825

Sep 29, 2015

I needed to get a rav4 within a certain budget and mileage conditions and got the best experience I think I could have asked for. Gabe was so helpful in finding me a few different rav4's that fit my criteria and fell in love with the green one that reminded me of my old rav4. Gabe was so kind to me and my mother who helped co-sign the car with me. I am happy knowing that I have made a smart and safe purchase. I would highly recommend Gabe, Marc, and everyone at Harftord Toyota, to any friend or family member of mine.

dmtr1616

Sep 28, 2015

Steve, Andrew and Tony were amazing! Not only did they listen to my needs, they did everything to accommodate what I wanted and needed. There was no pressure, which was a welcome change from the other dealers I visited. I highly recommend Hartford Toyota!!!

Frank & Susan

Sep 25, 2015

Gaetano Pagliano is head and shoulders above any car sales person that my wife, Susan and I have ever interacted with. When we visited Hartford Toyota on Wednesday, September 23rd, we found Guy to be as helpful, informative, professional and genuine as we could have ever imagined. We came in with the intention of going home with a Camry LE that day and Guy made it as seamless as possible. He cut right to the chase and listened intently to every idea and question that we had. Guy promoted a very relaxed atmosphere for us and did not take a suggestive selling approach when it came time to discuss extras for our prospective purchase. He truly enjoys people and goes above and beyond to make sure that customers are appreciated and treated with the utmost of respect. Guy did make a recommendation that he thought would make sense to have, but in the end left the choice up to us with no pressure tactics what-so-ever. After completing our deal he proudly introduced me to Grant Rugar from Service and to Marc Clemons from Finance. Both are terrific people that are at the top of their skill sets so-to-speak, but who are also very focused on the high level of customer service required to promote the satisfaction that car shoppers expect to find in a dealership. Marc was on the same level as Guy when it came to the options for extra vehicle protection. Not once was he aggressive in the presentation of any of the offers. He merely introduced them, explained their advantages and then ultimately left the decision making up to my wife and I. We would also like to thank Tina Zarlenga for setting up the appointment to work with Guy at our request, while also covering for Jill Bruno whom I had emailed to inquire about getting things started for us the previous evening. As we wrapped up, we sat down with Jim from the Management Team to let him know that the process was complete from beginning to end with nothing left to decipher. My wife and I do put Guy on a very high pedestal as he is very worthy and deserving of such recognition. His skills and demeanor tell all in enhancing the image of Hartford Toyota. This dealership has a terrific core of people who enjoy what they do while personifying teamwork to perfection. It's a real gift and a blessing to have Hartford Toyota so close to home.Very Sincerely,Frank & Susan FuchsWindsor, CT

DW

Sep 23, 2015

I have leased three vehicles from Hartford Toyota over the past nine years prior to leasing another vehicle that I just leased from them at the end of last month. I have always been happy with the way I was treated at this dealership and that was the reason that I returned. I had the pleasure this time of dealing with salesman Dave Goduti. Dave was very friendly, knowledgeable, and professional. I had no intention of leasing a new RAV 4 on the day of my visit, but we worked out a good deal and I ended up signing a new lease that day. Dave was very up front during the negotiation process and was not the typical pushy sales person. He was always available to answer any questions that arose during the process and made follow-up calls to me even after I picked up my new RAV 4. If you are in the market for a new Toyota, I highly recommend salesman Dave Goduti and the Hartford Toyota Superstore as the place to go.

localresident

Sep 23, 2015

Guy found us the perfect fit in a car and helped us save money to boot. His presentation was easy to understand and we did not feel pressured.

yolandaomiranda

Sep 23, 2015

I needed and wanted a SUV that was good in the snow and had all the things I desired in a vehicle and I got that in my 2015 Toyota 4Runner. It was the best decision I made and I am so thrilled. The sales person Gabriel Ortiz made me feel so comfortable and answered all of my questions without any hesitation. He explained the difference between buying and leasing in a way that was easily comprehensible. He showed me how every thing worked in the vehicle and truly wanted to make sure I was pleased. Gabriel was honest, friendly and I would definitely go back to him again and send all of my friends and family to him too.

rcguy1972

Sep 22, 2015

Between my family and myself, we have bought a total of four vehicles from Gaetono and we have to say he goes above and beyond what is the "norm" for customer service. Our experience has been tops for each purchase from Hartford Toyota and Gaetono. I highly recommend this dealership and Gaetono as a sales person.

RSH1116

Sep 22, 2015

Tina was terrific to deal with. She continually let me know if anything used arrived that my son was interested in. I would recommend her and the dealership to anyone interested.

Jen & Dave M

Sep 21, 2015

Hartford Toyota was not the first dealership my husband and I went to when shopping for a SUV but I now wish it was. We spent days going to different dealers to trade in our honda accord that we still owed quite a bit on to get a SUV and had no luck. When we arrived at Hartford Toyota we were greeted and immediately began working with Gaetano Pagliano. We explained our situation, what we were looking for and what we wanted to spend. Hartford Toyota offered us more for our trade in then any other dealer we went to making the payments on the SUV affordable. Gaetano worked diligently on our behalf and explained every step in the process that lead to our purchase of a 2015 Rav 4. Customer service was the number 1 priority of Gaetano, not the sale, he was not pushy one bit. Tony Mumtaz had us in and out when it came to registering the SUV on a Sunday afternoon making it possible to drive away in the Rav 4 the same day. If you are in the market to buy a new car I would highly recommend Hartford Toyota and working with Gaetano Pagliano and Tony Mumtaz.

Kristywiththetwins

Sep 17, 2015

The staff at the dealership were wonderful! I purchased a Toyota Highlander with my twin 6 year old boys in tow. I made appointments with Tina to test drive the vehicle the day prior. Cody was great helping me to understand the differences between models. He was knowledgeable about the vehicle and did not "push me" into a sale. The front desk staff helped my children find pencils to work on their homework, brought them water and helped them use the snack machines. The GM played basketball with my kids which kept them entertained through then purchase process. Signing the financials was a breeze with Gloria. She was organized and helpful! The entire process was smooth and painless! I would refer to this dealership in a heartbeat - best buying experiencing I have ever encountered. Thank You Hartford Toyota!!!!! Kristy N.

Cindybean

Sep 13, 2015

My family is so excited about our new car!!! Dave Goduti was not your typical salesman. He was not pushy in any way! We had to wait about a week to get the car we wanted and Dave was available at any time for questions we may of had.Thank you Dave!!! Gloria Fernandez is a breath of fresh air!! Very professional and made her office very inviting to us!! She was polite and I personally felt like I have known her for years. She was very informative and not at all pushy to buy any extras. Dave and Gloria make a great team!!!!Thank you all for the kindness you have shown us!!!

MaryandPaul

Sep 11, 2015

We were so impressed with the service at Hartford Toyota. Buying a Prius has been a long term goal for us. Tina responded promptly to my email inquiry, Luis was friendly and knowledgeable about the vehicle. Taking a test drive was a pleasurable experience. Marc handled the financing expertly and efficiently. It was a very smooth process.

Phoebe03

Sep 10, 2015

I contacted this dealership regarding a vehicle, a 2013 Dodge Durango, Priced at $17,841.jillBruno had emailed me to confirm the vehicle was there and still available and confirmed the price. I explained in detail my situation and desire to buy a car. Jill discussed pricing, trade and monthly payments with me. Jill Bruno invited me to the dealership and confirmed with me Hartford Toyota opened Tuesday morning at 9:00am. I arrived at 9:00 at your dealership, asked for you and met Jill, at that time I was introduced to a salesman that would assist me. The salesman brought me a vehicle to test drive, the mileage was off by 30,000+ miles, I looked online to verify I was in the correct vehicle and the price changed to $26,939 while I was online. I questioned the salesman and he told me Hartford Toyota dealership never had the car advertised at that price but he would check on it. He then told me that price was a mistake, apologized and then told me to "have a nice day". I called Jill Bruno and she apologized for the mistake and told me she would speak with management and get back to me. wasted two and a half hours of my time, 80 miles in travel and a quarter tank of gas for their error.

Joe Hogan

Sep 7, 2015

Even though I didn't purchase a car, the salesman and manager were friendly and professional. They went out of the way to accommodate our needs.

Cheryan99

Sep 5, 2015

I had a great experience purchasing a pre-owned car from Hartford Toyota Superstore. The atmosphere is professional and the cars that I was shown were all very clean and in great condition. My expert salesperson, Leslie Richam gave me first-class service by giving me all the details desired of the cars and benefits of buying from the dealership. He is knowledgeable, personable, professional and a great communicator. During the first visit, I met Andrew Lombardo, who introduced himself and made me feel welcome. In addition, each time I came to the dealership, I was warmly greeted with a smile by Darlene the receptionist. Lastly, it was a pleasure meeting Gloria Fernandez and having her complete all documentation. She was friendly and handled the final processes in a very professional manner. Overall, everyone made it a great experience for me, and because of that I will be happy to refer friends and colleagues to the dealership. PS. One suggestion: It would be nice if HTS added sugar substitutes in the coffee/tea area! Thanks again. :)

Gregory Hallett

Sep 5, 2015

Yesterday Sept 4,2015 my parents and I went to Hartford Toyota to purchase a new vehicle.Dave was our salesperson and he was very knowledgable and friendly.Dave asked us what we were looking for and we told him they we were looking at a used Toyota Sienna Dave told us that their were a couple for us to look at.The first one we looked at we didn't like to much.On Tuesday Sept 1st I went on Hartford Toyotas website and found a Sienna that we had liked.I explained to Dave,that I had found a Sienna on the website that we had liked.So Dave and I rode around the lot,but we could not find the Sienna on the lot.Dave was baffled as to where the Sienna was and asked us to bare with him and he was going to find out where the Sienna was.Dave came back and told us that the Sienna was hidden in the basement and that he would bring it up so we could look at it.As soon as my Mom and Dad saw the Sienna they fell in love with it and they knew that was the vehicle they wanted to purchase.My parents and I were very comfortable and at ease with Dave.he did a fabulous job.Everything was done in a timely manner.His performance was outstanding,and he is a very friendly person to talk to.We want to thank Dave for everything that Dave did for usMy parents are now owners of a 2013 Sienna Awd

christina

Sep 2, 2015

Hartford Toyota helped me find a new Rav 4 after my old Rav 4 was totaled. Gabriel was a great sales consultant. He never made me feel pressured and he made all the decisions I had to make a lot easier. Thank you!

cperez

Aug 31, 2015

Excellent customer service and no sales pressure. We felt that both Lilia Browne and Gloria Fernandez were fair, accommodating and patient with us as this was a major purchase decision. I will talk about you to all my friends and family and one more thing they speak spanish so is a plus. We want to feel comfortable when we doing business and what better way than our own language. Gracias

PoeBJ22

Aug 31, 2015

Me and my wife came in looking for a new car and didn't know what To expect. We haven't been in a new car in god knows how long. My salesmen Charles was very professional. He made sure my wife and I found the car that we needed for our kids to be safe with all of the bells and whistles that we wanted. I would recommend everybody I know yo come to this dealership for great service. Marc the F&I manager was helpful as well and he made the final paperwork quick and easy. Everybody in the process was so wonderful.

Rando

Aug 31, 2015

2015 4 Runner purchase both quick & easy. Charles Johnson: Good service & price too!Would tell others to buy there as well. Better than most dealers!

Saraw3979

Aug 31, 2015

Very happy with the service I received. Gloria was wonderful to deal with and had answers for all of my questions. Definitely will go back to buy another car.

Dollface8590

Aug 30, 2015

Words cant explain the joy i felt to have been able to leave the lot with my first brand new car.The staff were very friendly. The process was quick and sufficient. Everything was a success. Choose toyota as your #1 dealership to go to for use/new cars located on weston st hrtfd ct.. They truly make the impossible , possible and tgats a FACT! Thank you LILIA and TONY for all your hard work.

PHebler

Aug 29, 2015

Guy was enjoyable to work with at this dealership. He was friendly and knowledgeable. I would come again to buy a car from Guy P.

Neville

Aug 27, 2015

Workers were very helpful, hospitable. Had a very good experience over all. First class dealership, clean environment. My sales associate Rafique Syed was excellent too,he should get salesman of the year award. Rafique is very knowledgeable and pointed us in the right direction. If you are considering buying a car from Hartford Toyota the man to see is definitely Rafique aka "Big Mike" "More Show" thank you sir for your help and great personality. Neville & Nadine.

Sylvia

Aug 27, 2015

Charles was very friendly and made my experience as easy as possible. I was very worried about finding a car that is a good fit for me.

Anika55

Aug 27, 2015

Highly recommend this dealer. They offered great service. It was my first time having to shop for a car and I loved that they were patient and extremely courteous. They really went out of their way for me to find the best option for me. They even helped me shop around for car insurance! I loved the entire experience. They really know their stuff here.

carscars456

Aug 25, 2015

Luis did a great job as salesmen. Very knowledgeable about the details of the vehicle. Andrew was great support to him as manager, stepping in and out at just the right moments. Buying a car can be a little stressful. These guys understood.Nancy Hammarstrom

Jens4Runner

Aug 15, 2015

I love my new 4Runner! Gaetano was able to answer all of my questions without being pushy at all. He was very knowledgeable about the 4Runner and Toyotas in general. This was my first time purchasing a vehicle by myself and Gaetano made the process simple. Tina was also very helpful and quick to respond to my internet inquiries. I live a little ways from Hartford Toyota and have other dealers closer, but Tina and Gaetano made it well worth me making the trip!Overall it was a great experience and I have already recommended Hartford Toyota to friends!

Polcea1

Aug 15, 2015

Guy did a great job helping my husband and I find the exact car we wanted. He was respectful, courteous and a lot of fun to work with!

Rashid Khan

Aug 14, 2015

My experience with the Toyota dealership was very excellent. I bought a 2015 Toyota Sienna, and absolutely loved it. Henry Montgomery was very helpful and skilled. He guided me from the beginning to the end very well. I will definitely recommend Hartford Toyota and Henry Montgomery to my family and friends.

GaryG061

Aug 14, 2015

Excellent treatment by Management and Staff in purchase of new 2015 Tacoma truck. Truck test drive excellent. Good deal on trade-in of Chevy S-10 pickup truck.

jlprots12

Aug 14, 2015

I went to the Hartford Toyota dealership to check out a car I heard about (after a long day of car shopping). I didn't intend on buying anything right then but wanted to look around. I started talking with one of the sales guys about some of the cars I like and ended up test driving a corolla. It met all my needs that I had mentioned and I got a great deal on it as well because it wasn't their "super hot" car. I got a sporty looking version that does great on gas, is sturdy and came with an amazing warranty. I also felt like when I asked a question my sales associate was being truthful not just trying to sell me something.

Sal saad

Aug 13, 2015

Gloria was awesome helping me out without an appointment. I just walked in and get best help. She also helped me get a better price on warranty. Recommended her t a friend already.

Taymea0025

Aug 10, 2015

I received excellent help from Ian he really did a great job with helping me get into the right car that I wanted. I originally had a 2011 Toyota corolla s that I got from lynch Toyota in Manchester ct. They were by far the worst dealership, I tried to go back there a year later to trade my car in and they did not help me at all. I basically said that I didn't have that much money to put down on a new car and they just turned me away. As for Hartford Toyota, they worked with me and did everything they possibly could to get me a new car that I could afford. Ian, Gloria and Richie went completely out of there way to help me. They helped me get a brand new 2015 Scion tC that I am so happy with! I would recommend this dealership to anyone that's looking for a place that will try to do everything they can to make sure you're satisified with their service.

dylanmagee

Aug 8, 2015

Gaetano was excellent. Very knowledgeable and made the purchase easy and carefree. The truck was ready for pick up all the operations were expertly explained by Gaetano. He even sinced my blackberry to the in dash computer before I left.

miller,juanita 12

Aug 7, 2015

Mr.z mumtaz and his brother Tony was the two most awesome people that I ever met the most kind and friendly don't ever let them go

wendym

Aug 5, 2015

Guy Pagliano,, Jr. was great to deal with and gave me a very fair price. I also traded in my car which I lost the title for. He made the transition very smooth and helped with the DMV.

waystation56

Aug 2, 2015

I went to Hartford Toyota Superstore because it has a dealerrater.com score in excess of 95% satisfaction. That had to be a ploy or a fluke, I thought to myself... dealerships don't usually do that well in an honest evaluation.However, Hartford Toyota, in my opinion, lives up to the hype. I went in on a Sunday afternoon and met Ian [Yuhas, sales]. I asked a lot of questions, did a test drive, and worked with him to hammer out a very attractive lease deal on a new Highlander. All of that took less than two hours! Here's what I take away from that: Ian was paying attention to me, he was willing to work with me, he listened and "read between the lines" about our family's needs, and he respected my time. *Wow.*As the weeks between the visit and the delivery date unfolded, I found out that Ian does what I usually do with and for clients of mine: I set them up for success by making sure paperwork is ready to go, calling third parties proactively, and checking in at times when I know my call will go through and not be competing amid hundreds of other things... even if that means early evening hours. Ian did all that.I'm ready for the road because Ian explained the benefits included in the lease, wrote down vital information in multiple places for easy access (roadside assistance, mileage service points, and support services), and got the right car to me with six whole miles on the odometer! I'm glad to say that Ian and the team at Hartford Toyota definitely deserve their rave reviews.

Mia57

Jul 31, 2015

Luis was an outstanding helper for me and got me the right car I was looking for. He knew information about the car I wanted on the stop.

Cherene

Jul 31, 2015

Went to hartford toyota thee best in industry top notch customer service Henry wo helped was awesome knows what he is doing and take the time help me decide what would fit best also Jill she was the first person of contact and I was very impressed how she remembered me from last yr and Tony the finance manager simply thee best team ever.

Diana T

Jul 31, 2015

I recently visited Hartford Toyota browsing around looking for a used car. A young man came up to me as i was outside and began answering all my questions. He was very polite and swayed me to look into a new camry. I was extremely pleased with my visit and all the information i received! I cant wait to pick up my new car! Thank you Luis

gguev

Jul 31, 2015

I recently went to Hartford Toyota and it was more than I expected. I lease a 2015 Camry that is a joy to drive. The sales person was very nice and courteous. After taking the car for a drive on July 25, I knew it was what I wanted. I came back couple days after and drove away a very happy girl. The price was good and the value for my trade in was more than I would have thought. I was impressed very much. I will continue in the future to take my business there.

KaBak

Jul 30, 2015

Everyone was incredibly friendly and more than willing to answer any questions and help us through deciding which car was best for us. We couldn't be more happy with our RAV4.

heather123

Jul 28, 2015

I purchased a new Toyota Avelon last week at Hartford Toyota/Scion Super Store. Dave G. was very professional and knowledgable. He knew the different models inside and out that I was interested in and comparing. He answered all of my questions and was very patient, as I do ask a lot of questions! Another reason why I would recommend Hartford Toyota is that Dave also explained the financing options/costs available with a no pressure attitude. I felt very confident that I was being treated fairly and professionally throughout the whole process. I would not hesitate to use this dealership and Dave G. in the future for other purchases. I look forward to meeting and dealing with the service department in the future. I would highly recommend shopping at Hartford Toyota if you are car shopping and try to deal with Dave G.!.

Patti T

Jul 28, 2015

We shopped around and Hartford Toyota had the best deal. We received great service from GuyPagliano who followed up timely on all our requests. I'm sure we'll be back!Marc in finance was great too. No high pressure speeches! ??

New SUV RAV4 drivers

Jul 23, 2015

Hartford Toyota has an excellent informative website. We found a used RAV4 that seemed interesting; e-mailed interest and Jill immediately got back to us. Talked about what we were looking for and she set up an appointment with Ian. We didn't waste each others time. Ian LISTENED to what we were looking for and worked with us to find what fit our needs. A wonderful young man to work with. Very patient with all our questions about features, prices and options as we went through the line of RAV4s. Would definitely recommend him to anyone looking for a Toyota - used or new. Very happy with our new RAV4. Gloria handled paperwork efficiently and pleasantly.

adrianmore91

Jul 22, 2015

Supertoyota in Hartford is the definitely the best dealer in the hartford Area. The costumer service is outstanding, Gloria Hernandez, Luiz Plaza and Ian Yuhastook care of me at the dealer and they got me the best deal for what you want at a price that no one else can compete.

MaggieC

Jul 21, 2015

On our way back from vacationing with our family, our car's check engine light (and multiple others) went on. We knew that the reason for the light was unlikely to be the gas cap because it went on while driving many miles since our last fill and it didn't turn off when we filled the tank again. With our kids in the car, we didn't feel comfortable not knowing the cause. So, we called a different dealership before passing Hartford and was told that they could make time for us in 3 hours, otherwise "good luck". With one more attempt in mind, we called Hartford Toyota and told them the concern. Without hesitation I was told to just come on by, "we want to make sure you get home safe". Not only was it suggested that I come when passing through, but also that the Manager would be told and they would be expecting me. We were very impressed with the concern for our safety and convenience. Then, when we arrived, we were greeted quickly and were impressed that they were actually expecting us. It didn't take long for the problem to be diagnosed and our peace of mind restored. I realize that some people ignore that check engine light, and maybe we could have, but we couldn't risk it with the drive ahead and our kids in the car. We really appreciate the truly fabulous service and care.

scottbrabant

Jul 21, 2015

Dave was very thorough in his explanation of the features of the car. He is very friendly and supportive. Gloria was extremely helpful in completing the entire finance and registration process. She is very warm and friendly.

Dissatisfied2015

Jul 20, 2015

This started out to be a good experience but turned bad thanks to several employees. They need to improve customer service. I won't return.

laurenb424

Jul 20, 2015

My most recent experience at Hartford Toyota was leaps and bounds better than my past experiences buying cars there.My lease was up so I went in on Saturday to lease another car. We were set up with Cody who was great right off the bat. We could tell he has experience in the business because he was a no nonsense, cut to the chase kind of guy. He brought us out back to check out the RAV4 selection and within 20 minutes we were settled on what we wanted. He did not try to pressure us into a more expensive car or model. When it came time to negotiate, everything was quick and smooth - again, no nonsense. Cody was great to work with, knowledgeable, attentive and polite. We couldn't have asked for a better salesperson to work with.We also met with Tony in Finance who was easygoing and cruised through all the paperwork. Andrew sat with us towards the end and made sure everything was good and that we were happy with our experience as a whole.This was by far the best experience I have ever had getting a car, especially at Hartford Toyota. I hope they keep doing what they're doing because my whole view on this business has changed based on this experience.

Msemidey1981

Jul 18, 2015

I am very pleased with the over all experience especially with the way Tony Mumtaz handle my new lease tony is very personable and is an asset to the company i would highly recommend Tony to close any deal thanks for the great experience

sharkeyes

Jul 17, 2015

My wife and I did have a pleasant experience purchasing a a used Toyota from Hartford Toyota dealership , our sales associate Dave Goduti was very helpful and made this task a lot less painful .He is a excellent car salesman. Will recommend him to family and friends, even all the paperwork seemed to be not as painful thanks to Gloria Fernandez and her cute stories.Joyce & Ray Cormier

JohnDoe

Jul 17, 2015

I highly recommend this place for a vehicle purchase. Seems like these people actually care about selling their cars to customers, unlike some other dealerships out there

Google

Jul 15, 2015

Fantastic experience! Guy gave my a great deal and excellent customer service , couldn't have asked for anything better! Definitely would recommend visiting Hartford Toyota , especially Guy.

Thomas

Jul 15, 2015

Very pleased with the overall experience especially with the way that Dave G handled the change from the old lease to the new lease. Dave was very personable and is an asset to the company. I would highly recommend Dave as well as the great help from Gloria in closing the deal. Thanks for the great experience.

applecrisp

Jul 14, 2015

Guy is such a genuine person. He listened to what I wanted and was very patient with me. It was definitely the best car buying experience I have had. Absolutely no pressure!!!

ajbedlack

Jul 13, 2015

Guy answered all of our questions and more. He was fast and efficient with our paperwork. My husband and I would highly recommend this dealership because of Guy! Keep up the great work!

ctdriver

Jul 10, 2015

Guy was a great salesman, kept the entire experience light and easy. When finance was a little backed up, we just kind of hung out and had some good conversation. He was very easy to talk with, was able to make me laugh, laughed at my terrible jokes and stories, and treated me like a human being. Afterwards, I left in the Tundra I wanted, at a price I was happy with, with plenty of time left in my day.

White Lightning

Jul 10, 2015

This is our second time visiting and purchasing from Hartford Toyota. The staff is friendly, accommodating and truly aims to please. There is no pressure - instead, the staff seeks ways to please the customer and feel comfortable and supported. Great job, Hartford Toyota. Kudos to Luis G. and Gloria F!

MJ100

Jul 9, 2015

I purchased a used 2013 RAV4 which I am very happy with and I have received many compliments on. I enjoyed working with Cody and the other staff as well. I highly recommend choosing Cody as a sales associate to negotiate your new or used car. He was courteous, helpful, fair and he has a charming personality. Best of Luck.

Champlain7

Jul 8, 2015

Great buying experience. Cody Gill was our salesman and he really put in the work for us. Knowledgeable, easy going, not pushy. Made us feel at ease throughout the buying process. He worked to get us a price that we could not turn down. Thank you Cody for a great overall experience. Danielle was also a great contact person via phone and email. She set up our appointment and followed up.

KLA

Jul 7, 2015

Many thanks to Steve Basora and Andrew Lombardo for providing a hassle free experience when purchasing my new Avalon. Both were knowledgeable, professional, patient and always giving us their full attention at all times. We actually enjoyed spending time with them both going over the many details of purchasing a new car. Never once did my husband or I feel pressured throughout the entire sales process. Both my husband and I have always purchased and serviced our cars from Hartford Toyota and have always referred them to anyone looking for a new car. Thank you Steve, Andrew and Hartford Toyota for helping me drive away in a beautiful new Avalon!

satisfied customer, Lavern

Jul 7, 2015

My sales associate was Henry Montgomery who possesses exceptional customer service skills. He made sure that all my needs were met in a very professional manner, and as a result I did not feel pushed or rushed - a feeling I have experienced and hated on several occasions. I have no reservations in recommending Henry to anyone who may be looking to purchase a vehicle from Hartford Toyota.Sincerely appreciate his time and efforts.

mktsamm999

Jul 5, 2015

Cody was the sales consultant and he did an excellent job from start to finish he made the car buying process quick and painless. He was very knowledgeable and answered any questions we had. I would highly recommend hartford toyota.

Doc

Jul 5, 2015

Ian,Sunny, and Gloria were all easy to deal with,friendly ,helpful and professional.I purchased a new vehicle and traded in my old one with very little hassle

CDALEY710

Jul 4, 2015

I would recommend this car dealership to my friends Leslie my sales person and Gloria the finance person we're very nice they took really great care of me.

2015xle

Jul 3, 2015

Another pleasant experience at Hartford Toyota. Gaetano Pagliano offered good advice on sale and lease options. The entire transaction was simple and professional. It was a pleasure working with Gloria.

Aggie 70

Jul 3, 2015

This is my 4 Toyota at that dealer ship, that tell you a lot about the people there and Dave Goduti sold me my last 2 Toyota and was a breeze and he made it very easy to get us in that new "15 Camry . And also Gloria Fernandez was wonderful . Agnes Lemieux

Newcarbuyer

Jul 3, 2015

I was very pleased with my experience At Toyota of Hartford! Dave is very attentive to his customers and well educated on Toyota's vehicles. I would highly recommended Dave as a dealer to any of my friends, family or co workers!

Constance

Jul 1, 2015

A super experience and totally painless. I walked in, took a 10 minute test drive and bought the vehicle. Cody Gill was professional, courteous and knowledgeable. I would recommend Hartford Toyota in a heartbeat. The entire staff should be commended for working extremely well as a team. Kudos to all of you!

deaneM75

Jul 1, 2015

Liked the fact there were spanish speaking sales asocciates. They answered all my questtions and help tru my purchase. Lilia Brown and Gloria Fernandez were excellent. Thank You. Would be deffenitly recoomend this place.

dennis

Jul 1, 2015

they were friendly when I got home I did the math and found out why they were friendly,but that's ok im upper middle class they people I know buy new cars ive been asked twice already about people who are going to buy a Toyota I sent them to Hoffman that's what I think of hartford Toyota.

hamek

Jul 1, 2015

My Experience with the sale associate Mr Henry Montgomery I rate him as excellent . I don't think any person will be so patient and sincere with me i am a person who ask a lot of Questions sometimes and Mr Henry Montgomery answered all my questions with a smile on about the vehicle i was purchasing on that day. I would like to recommend any person who want to or planning on buying a vehicle from Hartford Toyota Scion to ask for Henry Montgomery as your sale Representative thank you Mr Henry Montgomery for helping me to choose the right car that i needed. H Kisten.

karens car

Jul 1, 2015

Our son bought a vehicle here so we decided to check it out. We went to other dealerships also before hand but when we walked in, the receptionist was extremely friendly. She got a salesman for us right away, Cody Gill. Cody took us out to view all the Camrys they had on the lot and we test drove one. The experience with Cody was great. He was quite knowledgeable and answered all our questions. We left to make our decision and when we called him back, he took great care of us. When we went to pick up our vehicle, he was there, we went for another ride in it, he reviewed all the features of the car and then went inside to do our paperwork. Gloria Fernandez was fantastic. She had a great sense of humor and we had a lot of fun with her. She explained everything and out the door we went. We also dealt with Jill Bruno via e-mail who told us since our son had recommended their dealership he would get a $50 referral fee. He was happy and so are we!

linda57

Jul 1, 2015

I was very apprehensive about going to buy a car although it was much needed. The experience we had at Hartford Toyota really changed my feeling about the entire car purchasing ordeal. It was not an ordeal at all. Guy, our sales person, was not only not pushy but very friendly, informative and patient. I will recommend any family or friends to him and Hartford Toyota.

bb0355

Jun 30, 2015

I am a financial advisor and deal with numbers all the time. I shopped around and found Hartford Toyota offered the best price for the vehicle I was going to lease. The staff was very helpful and delivered everything they promised, including the attractive leasing terms.

corollas

Jun 30, 2015

Luis went above and beyond to get me the best deal possible in my purchase. Everyone was very friendly, making my car buying experience pleasant. I really appreciated Gloria's service and her ability to make the financial aspects of the deal run as smooth as possible

danny1070

Jun 30, 2015

To whom it may concern,Thank you so much for selling me a magnificent car and providing great customer service. I would like to give a special thanks to salesmen Charles Johnson for providing friendly and professional customer service. Thank you vey much!

Elizabeth

Jun 30, 2015

My experience coming to Hartford Toyota was positive in that Gabriel ortiz listened to what I wanted and helped me obtain my new car within my budget. Mr. Gabriel orti was respectful and mindful of my time as well and for those that don't want to be at a dealership all day- this is a definite positive.To financing department also was very helpful and to the staff at Toyota, I say many thank you's

Mark125

Jun 30, 2015

Gabriel Ortiz did a great job! He had the exact vehicle I wanted, treated me fairly when negotiating my deal, and was very knowledgeable on the vehicle! Thanks so much for a great experience!

Slord

Jun 30, 2015

After looking around for quite some time for the perfect car and the perfect deal, a friend of mine told me to pay Steve Basora of Hartford Toyota a visit, they told me about his great customer service, that he is very professional and personable, and will go above and beyond to get you the perfect car and deal you're looking for. So I did just that. Steve completely surpassed my expectations and made sure I got the best deal possible, with a big help from Gloria in Finance. Both were very friendly and really made me feel like I was important to them and they had to make it happen, I didnt just feel like another person who walked in the door like many other places. I would highly recommend Steve, Gloria in Finance and Hartford Toyota to anyone looking to get into the right car for the best deal!

scondo

Jun 29, 2015

My experience at Hartford Toyota was outstanding. Guy Pagliano was more than helpful. He was polite, courteous, and very knowledgable about the truck I was purchasing. He was very helpful discussing options, financing, and service. I will reccommend that all of my business associates, family, and friends go directly to him when purchasing a toyota.I would also like to compliment Gloria Fernandez for making the financing and the completion of my purchase clear and easy,

highlander

Jun 29, 2015

I had a wonderful experience with the staff at Hartford Toyota. I enjoyed working with both Gloria and Luis G. Both were courteous and informative. They are both an asset to Hartford Toyota. I will recommend this dealership to my friends and associates.

"Sammy"

Jun 28, 2015

I visited Hartford Toyota and had a very, very, good experience withthe Salesman, the finance officer and the manager.I was treated with upmost respect and honestly.I would definite recommend this dealership to any and all that are lookingfor a Toyota.Excellent job and team you guys have

Olive19

Jun 28, 2015

Gloria Fernandez is so professional, fun, friendly and fully understanding of the client's needs. I enjoyed finalizing my purchase at this dealership with her. It feels awesome to see females dominating in a superb way this market. Thank you Gloria for your top class customer service. You rock girl!!! Chen Cheng has been without a doubt my favorite car sales person ever. She is so smart, professional, relatable, understanding of the customer's needs and to top it all she really knows every single detail of what she is selling. I never encountered anyone that could explain all the futures of a car in a "user friendly" way and she didn't miss a beat. I will follow Chen wherever she goes, she is great. Rich McAllister great communication skills and amazing follow up!

Mike D

Jun 27, 2015

This is second truck guy has sold me. Worked to give me best deal possible highly recommended Tocoma is great truck love it plan to keep long time.

Joshua

Jun 27, 2015

After visiting five other dealers in the span of a week, Hartford Toyota earned my business. The staff was courteous and genuinely helpful. Steve had the car waiting for me to inspect when I arrived and was impressively knowledgeable about the Highlander (I grilled him). Not only did he help to secure a great price, but the entire process was quick and efficient - with no pressure or excessive back and forth negotiation. Gloria had paperwork and plates ready in minutes while Steve had the car gassed up and detailed. Andrew ensured I had everything I needed, and even sent me off with a gift. I drove off the lot in a new vehicle in less than 2 hours extremely impressed with this staff's level of efficiency and dedication. Bravo.

bish10

Jun 26, 2015

My husband had done most of the dealings, I went down to sign and drive home. Guy was great to work with he was friendly, professional and knowledgeable of the van. Thank-you.

L G F G

Jun 26, 2015

My wife and our experience with Charles Johnson was excellent at Hartford Car DEALER he has good personality and customers, friendly approach,he takes time to explain details trust me he nail it whenever you walk in Toyota sure walking out happy. the price is real the price is good come get a taste try it you will not regret 4 of July coming up run come own a car customers feel proud of yourself .

hybrid1160

Jun 24, 2015

I visited Hartford Toyota after viewing their new car inventory online. I was interested in purchasing a 2015 Camry Hybrid after doing extensive research on price, options, and incentives. I met Ian Yuhas and was immediately impressed with his product knowledge and willingness to work a deal with me. He realized I knew exactly what I was looking for and only showed me cars that fit my search criteria. After a short test drive, I sat with Ian and negotiated a fair deal. I didn't have a trade so the deal went quickly. I drove away that day with a brand new car and was very impressed with Ian"s great attitude. He is definitely an asset to Hartford Toyota! I also met with Gloria Fernandez to close the deal and was also impressed by her charm and professional demeanor. I have purchased new cars in the past and this was by far the most enjoyable new car purchase for me yet. I will be referring others to Ian in the future.

caudillk860

Jun 23, 2015

I enjoyed my experience with the sales and finance staff. I LOVE my new Highlander and the sales staff walked me through the positives of the models I looked at. Ian explained all the steps in the process and worked with me on making a payment I was comfortable with. They also gave me a great value for my trade in and explained all my financing options. They actually had a basketball hoop in the dealership and my kids were entertained with that. Its my second trip to that dealer and there's one closer to me but I have been happy with the staff here.

Pirtel

Jun 23, 2015

Guy was the best! He's definitely earned my future business. Offered more for my trade in and got me into my perfect car. Purchase was fast and easy.

Teri Gardner

Jun 23, 2015

My least favorite thing to shop for is a car. When my husband and I decided to shop for a new car we procrastinated as long as we could because we've never had a good experience. Sure enough, when we started our search again, it was a drag. The first 2 salespeople we met let us test drive several vehicles and road in the back without discussing any of the features of the vehicles. When we went to Toyota and met Chen she was just the opposite. She was pleasant and knowledgeable and was continually pointing out the features of the car and asking if we had questions. Shopping for a car with Chen was the best car shopping experience we've ever had. She found the exact vehicle I wanted and it was truly a pleasure working with her.

adisa,mersad123

Jun 22, 2015

I had a great experiance . I have been provided with the excellence service , especially Dave Goduti the sales associate . He is great at what he does , he did his best to get us the vehicle and the deals we wanted .We are very satisfied with the service we got.

Bcimhappy

Jun 22, 2015

This experience was surprisingly very easy. Cody helped navigate me though the entire process. I brought the 2015 RAV4 everyone I encountered went above and beyond to give excellent customer service. I would recommend doing business with Hartford Toyota.

Dan the Man

Jun 21, 2015

Gabe took the time explaining the different types cars I was interested in. Let me test drive them and showed me how they were different. He even programmed my Bluetooth, as I am technologically challenged

R P

Jun 21, 2015

Still appreciating our great recent experience purchasing a new car from Hartford Toyota! Internet Salesperson, Danielle, responded immediately to our initial inquiry. Upon arriving at the showroom, our Sales Consultant and primary contact, Leslie, was very knowledgeable and helpful. He was accommodating, and kept the sales process in line with our needs, throughout. Business Manager, Gloria, was efficient and pleasant in closing the sale; while New Car Sales Manager, Andrew, welcomed us back and offered additional information. We couldn't be more pleased with the experience, and recommend this dealership highly! Many thanks to each of you who helped to make our new car purchase so satisfying.

Sheba

Jun 20, 2015

My experience at Hartford Toyota was great! I was greeted politely by Sales Representative Cody and he maintained a professional demeanor during the entire process. He was direct and honest every step of the way. I am 100% satisfied with my decision to purchase my Toyota in Hartford. The team was awesome and customer driven. If you are in the market for a new or used vehicle, visit Hartford Toyota, you will be satisfied!KH...

Werhle1

Jun 19, 2015

We were referred to this dealership by a close friend who recently leased a car here. We could not have been happier with the service. We worked with Guy and he was wonderful. He took the time to be patient with us and show us as many options as we liked before settling on a choice. We had our three children in tow so needless to say patience was important. We would absolutely come back in the future for our next lease or purchase.

Cam22

Jun 19, 2015

Just bought a 2015 highlander from Hartford Toyota. We were returning customers as we purchased our 2012 Camry from this place as well. When buying the Highlander I was helped by Cody who made the process very smooth. I never felt pressured to buy and he was very respectful of what we wanted, he never tried to force us into something we didn't want which is what makes this place so different. They want what the customer wants. Also they came in under the truecar.com price. No complaints and highly recommend Hartford Toyota and ask for Cody he will take care of you.

judgejudy

Jun 18, 2015

I have been in the market for a new vehicle for over a month now. I have done my research both online and in person at various dealerships in the area. My final decision came down to the Camry CE and the Honda Sport, they wee similar vehicles. What drew me closer to the Camry was the overall effort and friendliness of the staff at Hartford Toyota. Specially Ian my salesman.

VegaC

Jun 18, 2015

I had the pleasure of purchasing a vehicle from Gabe Ortiz at Hartford Toyota. Mr. Ortiz was attentive and courteous. He made the car shopping experience extremely smooth and comfortable. In addition, Mr. Ortiz was informative without being pushy. I highly recommend him and this car dealership.

vmaksym00

Jun 18, 2015

Once again great experience with Hartford Toyota dealership!!! Very friendly and helpful staff. I got all the information I needed and more, courteous treatment and had no hassle with paperwork. I got to leave with my new car and I just love it. Thank you Hartford Toyota!

mikeperez1

Jun 17, 2015

This past weekend I picked up a new vehicle from the Hartford Toyota Superstore. From start to finish, everyone was a true professional. I had to get to work by a certain time and they made sure I got out on time. Paperwork was processed quickly, vehicle was gassed, detailed and ready to go and everything went smoothly and beyond my expectations. My family has purchased from this location before & will definitely continue to thanks to their awesome service. Thank you Luis Martinez, Naveel Syed ,Gloria Fernandez and Andrew Lombardo for an awesome experience!

Dan the Man

Jun 16, 2015

Gabriel was helpful, friendly, and efficient. Answered all my questions and concerns. When I originally was looking for a Rav 4, he brought up the prius, which I had never thought about. Ended up buying the prius v

FishVenza

Jun 15, 2015

Cody was thoughtful and thorough in detailing our transaction. Marc did a fantastic job with the finance potion. The car, however, was rushed to me with improper care. I lost a weather stripping with in the first 10 min, chewed gum found in the back seat, new license plate screws coming loose, and not even a full tank of gas...

pulguita

Jun 15, 2015

Friendly atmosphere under standing the customers need and sticking to their request and needs. Pleasant outcomes and satisfied with purchase. Employees make it comfortable and friendly while customers wait for outcome on purchase.

mfavs1134

Jun 13, 2015

I went in to the dealership to lease a car and was out of there within an hour. Everyone there was incredibly friendly and made it very easy for me, it being my first car purchase.

avishenoy

Jun 11, 2015

I recently purchased a 2015 Scion FR-S from Hartford Toyota, They were informative and honest from the very beginning. The price they posted online was amazing and that is what I got it for. Danielle responded promptly to my inquiry, and scheduled a test drive for the next day. Luis answered every question I had about the car during and after the test drive and really helped me decide that I wanted the car without being at all pushy. He simply gave me the facts and none of the BS that you will get at most dealerships. Andrew was straightforward about the vehicle's price so I knew I was getting the best possible deal without the need to negotiate. He was also extremely helpful and patient while I was deciding to Lease or Buy and gave me all the figures and calculations I needed to make a smart decision. I would highly recommend these guys.

cargirl, milena 34

Jun 9, 2015

Best Customer Service! Friendly and knowledgeable people , very helpful. Luis Martinez and Gloria Fernandez, thank you for making our dreams come true!!SincerelyMilena F

Eva

Jun 9, 2015

Ian was a gentlemen, he showed us every Tundra inside an out. He answered every question i had and more, i was very pleased. Gloria helped us out as well she treated us as we were family an helped us get back home as soon as possible with our new truck! Thank you again guys we're very happy with our purchase, i will be refering people your way. Luis Plaza also came an helped us out making sure we were as comfortable as we could be.

Sullivan15

Jun 9, 2015

I recently bought at 2015 Venza from the Toyota Superstore. I had been in the market for a new car and had looked at other dealerships. I was discouraged with the service and prices I had found thus far. When looking on the internet, I found a car at the Toyota Superstore that fit my price and was the color I wanted! I went to see the car that day and was helped by Chen, Andrew, and Gloria. They were courteous, knowledgeable and a pleasure to work with. The price was exactly what was advertised, which was lower than I had encountered at other dealerships. We quickly came to an agreement on price and they assisted me with my financing. I was able to drive away with my new car that day. :) My whole overall experience was excellent and I would, and have, recommended this dealership to my friends and family.

jenjen

Jun 8, 2015

My Sister Karina has been following Tony from Greenwich she loves the way he dealers with people he is kind and professional. I think even my parents encounter amazing people they make sure they were OK while my sister and I got our new cars. Between Tony and Zbair we had a full day of fun, eating, and buying a two cars how GREAT is that in a Dealership AMAZING GREAT EXPERIENCE.... We are very happy with our new home HARTFORD TOYOTA away from home...

KARINA

Jun 8, 2015

I want to thank Tony he made my experiance buying a new car nice and smooth he treat us like family he even got my family lunch it was a truely great experiance and worh the ride from Stamford to deal with the best people at Toyota of Hartford i would recomend this dealership to ALL my friends. i love my 5th TOYOTA :)special thank you to Zubair Mumtaz he went above and byond to make my parents feel as comfortable as possilbel. thank you for you patience.thank you Reinoso Castellano family :)

jeanwong1

Jun 6, 2015

everyone we encountered here was wonderful. very professional. no pressure to purchase and very helpful and informative. we had a great experience and would recommend this dealership to others.

Schmidty

Jun 5, 2015

If your one of those people who does not like sales people or car dealerships, Hartford Toyota will change your mind. Henry Montgomery put me first, answered all my question and got me the deal that I wanted on my Tacoma, with no hassels. I received a great price on my trade in and drove out of there in my new truck a very satisfied customer. Everyone on the staff that I met is very helpful and friendly. I would 100% recommend this dealership and will definately go back when I am ready to purchase another vehicle.

LeslieBhappy

Jun 4, 2015

Luis Gillen was very knowlageable and thorough. He worked hard to get me a monthly payment I could afford. I bought my Rav on Tuesday evening and picked it up the next day. He even came in on his day off to deliver the car to me! I'm not a technical person , but he made sure I was comfortable with using my blue tooth and got my phone set up in the car. I would send my best friend in to see him. Nice experience!

camjag

Jun 3, 2015

From first introduction to pick up of my new Sienna, our salesman, Ian, was very pleasant and helpful. He was always available to answer my questions whenever they came up. Gloria, in finance, was knowledgeable, thorough and quick. Her sense of humor was refreshing.

Farahflodi

Jun 3, 2015

Luis at the super store dealership at Hartford CT is a very good asset for your business . He has a very detailed and a positive attitude in his work ethics Overall the experience was good that is the reason we came in the second time to make our purchase.

Sue M

Jun 1, 2015

Everyone was so nice especially my sales guy, Gaetano Pagliano! We were in and out within 1.5 hr, car was ready when promised and Gaetano explained how everything worked in the car in a very detailed manner.

merzstub711

May 31, 2015

We leased a 2012 from Toyota of Hartford. That process was quick and painless. When we went back this week, we didn't know if we would have the same experience this time around. The process of leasing our new 2015 was even better. There were no games being played, just a fair price for an excellent car. The whole process took just a couple hours. I would highly recommend this dealership to friends and family.

Rock

May 31, 2015

What a wonderful experience, the salesperson was knowledgeable and kind. The finance person was extremely helpful and took the time to find the best deal. I highly recommend Toyota superstore.

tuttle.kl7

May 31, 2015

My friends highly recommended I go to Hartford Toyota and specifically see Gaetano Pagliano, who helped them lease a Toyota Camry. Gae helped me find a Toyota Corolla that was a good fit for what I was looking for. Thank you for all your help.

TCrawford

May 30, 2015

cody was very good at getting me the truck i wanted for the price i wanted. I would recomendthis dealership to anyone i know.