Used Cars for Sale at Hayes Chrysler Dodge Jeep RAM-Lawrenceville in Lawrenceville, GA

Ginger

Oct 9, 2016

Great Service. Was recall issue. Taken care of in the time they said it would.

Marcus C Dugger

Oct 7, 2016

Smitty has been my service advisor through 3 cars, and never once has he failed to provide excellent service. He keeps me informed about every detail, and I appreciate him so much.

Pat Page

Oct 5, 2016

Very pleased with services given. I am grateful for the care received at Hayes.Thank you!

Sue

Oct 4, 2016

Great service from a great dealer. we have been using them since 2002.

Gordon Dickerson

Sep 30, 2016

Hayes Service Center is top flight! Repairs are complete and vehicle returned as promised. Frank Cofer's customer care is exceptional!

Jo Koukou

Sep 28, 2016

I bring my car here for service and always received exceptional service and great value. Smitty Woodall is fantastic.

Skip

Sep 23, 2016

I had to have some unique service done to my Jeep Wrangler. All too often it's easier and cheaper to go to an independent than a dealer. In this case, the dealership not only was more economical than 3 other independents (based upon estimates), but the dealership service department came out to the house to pick up some heavy parts I had for the Jeep and couldn't transport myself.They have earned a customer for life and I will definitely buy my next vehicle from them.

joe wahome

Sep 20, 2016

I had, for a long time, been on a dilemma on what car to be my 1st ride. The owner-Carpenter, and the assistant took me through thorough review of different jeeps helping me finally settle on what suited me the most.Am truly grateful for your help.And hey! I love the ride soo much-jeep wrangler sport 2012

Gordon Dickerson

Sep 19, 2016

This a customer-focused, ho haggling dealership! All staff including the owners are personal, yet very professional. My many car buying experiences have always been a pleasure.

Allison Q

Sep 18, 2016

The service rep, Smitty Woodall, is always awesome!

ANTHONY SMITH

Sep 9, 2016

Scott Webster was excellent with his customer service, as well as answers questions that had with the 2016 Dodge Challenger Hellcat. I look forward to working with him again the future. I would give him a perfect 10 for overall score.

Janet Matos

Sep 7, 2016

This was my first new car purchased and the experience was exceptional....I was in and out of the dealership with my new vehicle in 4 hours....thank you for making my experience a great one!

Judy Pohl

Sep 7, 2016

I loved purchasing our car here. Everything was very organized. We also love the new car.Judy Pohl

Jan

Aug 23, 2016

I have been going to Hayes Dodge in Lawrenceville for a long time & my service person Adrian awhile is always very helpful . Theyknowme& my vehicles so you don't feel like a number they are very personable & honest very important to me & makes a good dealership

Purchased new vehicle

Aug 20, 2016

Dennis was knowledgeable and very professional. He answered our questions and provided us with all requested information. We truly appreciated his assistance and would highly recommend him and the dealership.

Alana Moss

Aug 17, 2016

The repair was diagnosed and completed earlier than we planned for.

JEC

Aug 17, 2016

Hayes is the best dealer my wife and I have ever experienced, from the buying process to service. We have purchased 3 vehicles from Hayes in the last 10 years and have never ben disappointed. The buying process is easy and quick, usually lasting only an hour, which is exceptional. Everyone at Hayes is friendly and helpful. If they can't answer your question or solve your problem they find someone who can. This is true for the service department and body shop as well. We prefer to deal with Hayes primarily because of the service department. They are knowledgeable about all aspects of their vehicles and do a superb job whenever we take a vehicle in for routine maintenance or a problem. We LOVE this dealership!

Andy

Aug 16, 2016

Smitty was fantastic. Helped me get a rental and kept me in the loop in regards to what was the engine light was about n

Kandiss Matt

Aug 14, 2016

Everyone at this dealership in wonderful..thoughtful, considerate, professional, experienced.

Mark Aberdeen

Aug 13, 2016

After shopping online I saw a Red Challenger SXT Plus that caught my and fit within my budget. After inquiring online I received a call within minutes from Bennett Carpenter and we set up an appointment for the next day. I arrived a little early. I met Bennett and I walked the lot while he finished up with another customer. While I was out looking at Challengers and weighing options, another Challenger pulled into an empty space. It was red with black racing stripes and a blacktop package. It was love. As Bennett came out to join me in the lot. I pointed at the new one and asked him if we could talk about that one. Within a half hour I had a favorable offer on my Charger as a trade in, we had finance in place and it was an incredible deal. The only thing that I found a little irritating was the lack of privacy. We took precautions so personal information wasn't overheard as the area was only separated by cube walls. Bennett did a great job explaining the features of the car, set up connection with my phone and made sure I knew the car well before I drove off the lot. I had a growth time, the negotiation was really easy and I left with a smile on my face that won't seem to go away!

M Hyath

Aug 10, 2016

Bob Hughes "Friendly Bob" along with the GM provided exceptional service! 10 out of 10! We bought a brand new 2016 Jeep Renegade Dawn of Justice Special Edition for our daughter.

michael crispino

Aug 10, 2016

They fixed everything we discussed as well as finding some problems i didn't know i had.

Greg Thompson

Aug 9, 2016

Excellent service as always on my 2010 Jeep Wrangler. Enjoy dealing with service advisor Tory King, very knowledgeable as are the service technicians.

J. Gardner

Aug 9, 2016

I was satisfied with customer service of Service Team.

Jackie

Aug 9, 2016

Smitty was not only helpful but friendly as well. I gave him a list of issues my car was having and he made sure that each of them was addressed and handled.

Marina Staples

Aug 9, 2016

I could not have asked for a better car buying experience. Everyone helped to make sure that I was able to purchase the exact car that I wanted.

Melvin

Aug 9, 2016

I had an oil change and filter, the price was discounted greatly by acceptance of my coupon. So, all in all my visit was great. I thank the service crew for the help offered.

Priscilla Jimenez

Aug 9, 2016

I always have a good experience and Hayes and I don't need to go anywhere else .

Richard

Aug 8, 2016

Great service for basic needs. If your needs involve more than a multi point inspection or oil change budget for extra time.

Jim Crawford

Jul 1, 2016

Smitty was my service rep, outstanding. The First Presbyterian Church van was there for servicing

Laura

Jul 1, 2016

My family has purchased five cars from Hayes in Lawrenceville. It's our first and only stop when we're car shopping. The team there is wonderful and they will get you a great carand a great deal.

MaryAnn Waseline

Jun 30, 2016

Love this dealership, they always take great care of me & my car. It is now road ready for the summer, Thank You!!!!!!

R spencer

Jun 26, 2016

Got a dodge 2015 sxt charger over all great new power and it's a beast so I call my new whip the BEAST.

Doug Mulkey

Jun 22, 2016

Excellent service! My salesmen Jeremy was a true professional. No pressure at all! I would highly recommend this dealership!

John

Jun 19, 2016

Great service very efficient. All service personnel were very customer friendly

Dave M

Jun 17, 2016

Been buying jeeps here since 1990. I have dealership here perform services and I obviously like the way they treat us!

ap

Jun 15, 2016

Steven Donaldson provided awesome customer service from the time I arrived until the time I left. He was very professional, knowledgeable and courteous. He made sure I was very well taken care of.

Polly Reaves

Jun 12, 2016

The services at Hayes Chrysler is excellent and I will recommend this dealership to my friends

Smith Twosome

Jun 12, 2016

Paul Sanguedolce was absolutely the best sales person we have ever dealt with when buying a new car. In the short time it took to test-drive, get the paperwork approved, and documents filed, I feel like he really got to know us. He not only listened to our stories, but told some himself. With his stories, I feel like we got to know him as well. He was extremely personable and just overall a great guy. We bought on Memorial Day, when the dealership had special catering for their people. Not only were we offered food several times, but Paul never once left us to partake in the buffet set for them. It was a fantastic experience and we will definitely look to Hayes for our vehicle purchases in the future!!

Connie Brown

Jun 8, 2016

Overall my experience was good. Somethings took longer than it should since we reached an agreement in a sensible period of time.

Robert Costello

Jun 7, 2016

Everything was fine. Good service. Needs to be a little faster. But other than that it was fine service.

Carol Boykin

Jun 6, 2016

I dropped my car off at 7:30 AM and was given a ride to work and after the repairs they picked me up & took me to my car. Tory understood my situation as far as money goes and was able to make it affordable.Now a days when someone tells you they are going to do something, it's rare that it actually happens. Thank you Hayes Chrysler & Tory!

Brad darr

Jun 3, 2016

Nice ppl no pressure . Worked with me and helped me get into 2 new cars

RobertJ

Jun 3, 2016

The service department at Hayes is above top notch. Adrian White to me is by far the most Trustworthy and knowledgeable service adviser at Hayes. Took my 2015 Ram 1500 in for vibration at speeds above 60 mph. They did a balance and that didn't work. Took the truck back and found that two tires were bad. Replaced under warranty. If there is a problem with your vehicle Adrian will find and fix it. Adrian has serviced all my cars. Journey, Ram and now a Chrysler 200. Go see Adrian White

Mr. R

May 30, 2016

Went to dealer 5.25.16, (PM) nail in tire ( side wall ). Service Rep. Adrian White checked w / tech for new tire. Tire not in stock, tech mounted donut. Adrian said tire will be in next day 5.26.16, he would contact me. Received call next day, went in, tire was replaced...no problems.

Charles Smith

May 29, 2016

quick turn around on body repair, truck was cleaned up and washed.

Tony Lentini

May 26, 2016

Great service. Helpful advisors. Good pricing. Great experience.

Ernest Harris

May 21, 2016

The short time I was there everything seem to be excellent... Steve know what I was looking for and make sure I got it...Ernest

AmyB

May 17, 2016

Melvin Jordan provided us with wonderful service. We found a car we loved on their website and set up an appointment to come and test drive it. The car had only recently been added to their inventory, but Melvin made sure it was clean and ready when we arrived. We test drove the vehicle and negotiated a fair price with very little haggling since the price was already so low. It was a busy Saturday, so we had to wait a little while on financing to be ready for us, but overall, it was a very simple and pleasant experience! I will come back in the future and hope to give Melvin my business.

John Ritter

May 15, 2016

Frank Cofer is always great! He keeps you informed about how the service is proceeding and always explains cost to be expected.

David T.

May 7, 2016

Jim is the best car sales person I have ever worked with. Friendly and not pushy Jim worked to get me an amazing deal on an amazing vehicle. If you are looking for a car used or new, do yourself a favor and go see The Hatman!

Joe and Yvonne

May 6, 2016

This is our 7th Dodge vehicle we've purchased since 2002. We have always hated having to go through the buying process. They lo-ball your trade or say one price and you get there and it's a different one. Being that we are from out of state we were especially nervous, but Dion Gilbert was honest and pleasant to deal with. He answered all of our questions and was helpful with the whole process. He knew our experience and said " I'd like the chance to change that experience for you and make you happy new car owners". Well he did just that. The dealership gave us more money for our trade and gave us the truck we bought at a great price. They have customers for life and you can bet your buck that when we go to purchase a new Dodge it will be from them. It was worth the trip..

Maurice C. Hill

May 6, 2016

Tamaika Stewart is truly an asset to HAYES Chrysler Dodge Jeep RAM Lawrenceville! As an owner of 3 companies with over 20+ years of experience in sales, my time is really limited, and I have a very low tolerance for poor service and misstatements of facts. While engaged in the process of buying another vehicle, I walked away from 3 different dealerships simply because the members of those organizations demonstrated poor people and customer service skills to say the least. What I found in Tamaika is a person who demonstrated customer service and people skills worthy of someone who should be in upper management. Her approach was never offensive or anxious. She demonstrated genuine care and concern for my needs. That is what I consider to be the only reason why I purchased a car that was not a necessity. I am of the opinion that sales people in general can learn a great deal about what it takes to close deals through observing how Tamaika interacts with her customers. I will be in the market for another vehicle next year, and I will call Ms. Stewart as soon as the need arises.

John Kellman

May 2, 2016

took four visits but was fixed to my satisfaction.

Nena "Granny" ND

May 2, 2016

I have been to at least 3 other Dodge Chrysler Jeep Dealership within the ALT Metro area and Hayes is clearly the BEST hands down. They need to teach the other how to sell cars and what true Customer Service really means even when the situation is not always please Hayes made the situation not as bad as it could have been. Thank you Hayes Dodge Chrysler Jeep. Best Deal ever too!

Will otis

May 2, 2016

Always take care of me in timely manner, enjoy walking the lot as my vehicle is being servicedExceptional showroom

K Baldwin

May 1, 2016

Pretty good experience. The finance mgr was great and my sales guy was knowledgable and good too!

Elaina Caldwell

Apr 29, 2016

Customer service was awesome. They helped me through a tough insurance issue and really wanted to make me happy.

Kent

Apr 26, 2016

The salesman that I dealt with, JP Kim, was quite simply - THE BEST!

Diane Pompei

Apr 25, 2016

HAYES Chrysler, Dodge, Jeep, RAM in Lawrenceville was a top quality experience. From the used car salesman to the finance manager they treated me with a professional at home experience. The car was just what I wanted, the financing was easy and understandable. I would recommend anyone to use Hayes for a new or used car.

Dart

Apr 24, 2016

Hayes is a great, company and I like the people they are friendly and helpful. I have bought a truck and a car from them. Their prices are fair.

Vanessa Blevins

Apr 24, 2016

I love Hayes Chrysler Dodge Jeep Ram. Great service, great deals, and our salesman was great too.

Peter Zappasodi

Apr 23, 2016

Adrian is awesome and once again handled my repair needs with expertise and friendliness.

Ginger Shinn

Apr 22, 2016

Hayes has been my choice for automotive needs for years. This time they really surpassed all expectations. I have always felt comfortable dealing with them because they are Christian people and have demonstrated they are trustworthy. My car was giving me trouble and it was obviously the transmission. I had taken it to a highly recommended garage close to my house several times because I was afraid to drive it very far and couldn't afford towing. They replaced things and still it didn't run right and left me stranded at home. Finally, I decided no matter what I would take it to Hayes next time and so I did. They found the problem, fixed it and it cost so little, I could pay it. It's been 2 weeks and still going. I won't go anywhere else again! Adrian writes up what I need and takes excellent care of me and the mechanic that fixed the car (when everyone else kept guessing at the problem) was Tom. The whole dealership is great! God is good!!

Melanie James

Apr 21, 2016

Scheduled repair for warranty and outstanding recall. Received a paid rental vehicle, and was taken care of without being inconvenienced!

Nigel

Apr 21, 2016

Great adiquate information. Good customer service. Would recommend anyone to go there. Awesome 2 thumbs up

Taylor Gaddis

Apr 21, 2016

Melvin was awesome! I went in with low hopes of finding anything. He first showed me a 2014 used Dodge Journey that I already had my heart set on but I ended up leaving with a brand new 2016 Dodge Journey for pretty much the same deal! This place is great. Try them out and ask for Melvin!

Brad Powell

Mar 27, 2016

I live out of state in MS. I have visited LA and AL dealerships as well looking for the right truck at the right price. I found the truck that I was looking for at Hayes. It was thousands less then the other dealerships in all 3 states. JP was Awesome! The truck was exactly what he said it was. I would recommend him and Hayes to anyone. Thanks Again, Brad Powell

David R

Mar 18, 2016

I purchased a Fiat from Dion Gilbert. They were able to get everything ready before I even set foot in the dealership. The service was top notch, and I could not be happier with the purchase. Both the Dion (sales rep) and the finance manager made sure to take care of us. I would recommend them to anyone looking for a vehicle. Great job guys. -David R

ALSJIII

Mar 17, 2016

Kim Porter provided an excellent experience in our recent van purchase. She was knowledgable about the vehicle and did a frantastic job of explaining and show us how to operate all the features. She listened to what we had to say, did not try using old school sale tactic and in the end made the purchasing decision easy. My wife loves her van and its all thanks to Kim's respect of our time, her patience and doing the job right. I would recommend her anytime.

nave1326

Mar 11, 2016

We had a great experience at this dealership. While paperwork was being finalized the service department quickly took care of replacing tires, changing the oil, washing and detailing the car. We were in and out in just a few hours. The price we paid for the '12 Civic was a huge blessing. We will definitely return for our next purchase.

Joey

Dec 3, 2015

I had initially looked on Truecar.com and found a vehicle at a great price. Now, while it says the price online, please advise yourself that it might not include all the things you necessarily want. After discussing this with Dion, he was very helpful and professional explaining what THAT value meant, which in turn was NOT what we were looking for. During the test drive, Dion shared his resounding knowledge about the vehicle and overall knowledge of the brand as well. The finance manager visited with us and was about to give us a great rate and rebate to fit with the payments per month we were looking for. For a finishing touch, I asked Dion to put a big bow on the front to allow my wife to take a picture. He also assisted her in setting up the Bluetooth connection which is an exciting feature for hands-free safe driving. Overall, I was impressed by the professionalism, courtesy, and knowledge of everyone at this dealership. I know where our future kids will be buying their first car! Thank you very much, Dion!

Gail Henry

Dec 2, 2015

I purchased a 2012 Jeep Liberty from Hayes on November 27, 2015. JP Kim was my contact during this transaction and he made the entire experience very easy and enjoyable. We also worked with Bonnie in Finance and she was GREAT!! This is the 2nd time that JP has assisted us with buying a vehicle (We purchased a 2009 Jeep Commander last October for our daughter and she absolutely LOVES it). We will definitely return to Hayes the next time that we need to purchase a vehicle. It is very nice to work with a dealership that has been in existence as long as Hayes. This is the ONLY dealership that my mother ever used and trusted.

EricG

Nov 30, 2015

We recently bought a 2015 Dodge Durango. JP Kim is an awesome, honest, knowledgeable, and hilarious salesman. We walked out of Hayes feeling great about our vehicle and the deal we got. Overall, it was the best car buying experience of my life.

Greg T

Nov 30, 2015

I recently purchased a 2015 Jeep Wrangler Sahara Unlimtied from Hayes' salesman Scott Webster. When I thought that I possibly could not afford the vehicle - Webster and his associates worked with me and made it happen. I have purchased two Jeep Wranglers from Hayes and feel that they have done more to get my business than any jeep dealer I have dealt with before.

John and Robbi K.

Nov 29, 2015

We never thought we'd close the deal that quick, but everything about Hayes Dodge Chrysler Jeep Ram Lawrenceville was GREAT! From Jason Shaffner, and his professional attitude and knowledge, to Stephen Weatherly (General Sales Manager), we couldn't have asked for a better buying experience! We got the car we wanted at a price that was acceptable, and great attention and tutoring after the sales, which is important, considering the complexity of the cars today. Thank you all very much. John and Robbi K., Buford, GA

Geromer

Nov 19, 2015

JP was fantastic. We were matched up with him online since we did all of our pricing and negotiating via email. He was very direct and to the point with all explanations and paperwork. All the staff seemed really nice and friendly. We were treated with lots of respect and would recommend Hayes of Lawrenceville to anyone looking to purchase a Jeep, Chrysler or Dodge. I am still loving my new Jeep Renegade.

DJ

Nov 17, 2015

I was attempting purchase your Jeep Grand Cherokee Summit that they had posted. I only got one email and the person would not help me with disposing my car.

Hill91

Nov 4, 2015

Independently finding a car that fits inside my budget was definitely a long and stressful process. JP was the best Salesperson I ever dealt with. He's helpful, informative, and honest! Wish I had started my car search here at Hayes!

CJ

Nov 2, 2015

We went in to look at a different vehicle but instead walked out with Dodge Journey. Though we changed our minds during the vehicle selection process, our car salesman didn't get frustrated with us. Thank you!! I love my new SUV!

Karinasb

Oct 27, 2015

I knew what I wanted before I got there, but they were selling jeeps so fast it was already gone. They found me an even better Jeep at the same price point and closed the deal faster than I've ever seen in my life. I appreciated the speed because I was so tired from coming there straight from work. They were very professional and I got an awesome deal! Best deal in the state I'm sure, maybe more than that! I've been telling everyone about them.

Kaye Clark

Sep 20, 2015

Through the years, we've shopped and bought vehicles from Hayes dealerships in both Lawrenceville and Gainesville. Saturday, 9/19/15 was our second buying experience with Bob Hughes. We purposely called the dealership before visiting to make sure he could assist with this purchase as he'd made our previous visit and transaction so comfortable. Bob is a people person. Along with his knowledge of the products he's selling, he has a genuine talent for putting people at ease and taking the stress out of working through the details of the buying experience. We would recommend Hayes dealership and Bob Hughes in particular to anyone looking to buy a vehicle. Thank you Bob for a most helpful and enjoyable experience!

Whiteshrimp64

Sep 18, 2015

In 2014 I bought a Journey from Hayes and they were great, but 3 Months ago I went to another dealer and I was PUT(forced) in a 15 Ram 1500 Reg Cab. Blue Streak V8 5.7. Good truck , but not what I wanted. Over priced and High interest. I sent a email to Hayes Lawrenceville to see if it was possible to trade in this truck and get into a Quad or Crew cab truck . Ernest called me and Set up and appointment. Went in late looked at a few trucks . Couldn't finish the deal so I went home with the promise he would work on it and call me back the next day. A few texts later he said the deal was done. He gave me the stock number for what i was approved for and at first I was not happy. It was a V6 with no hitch and grey. NOT happy. He said come in and you will be HAPPY. I went in and saw the truck. It was beautiful. Silver Crew cab with running boards , hitch, back up camera, Bluetooth. The best part is they lowered my payment $50.00 and 3.9 %. WOW. The lady in Finance was great ....no AWESOME!!! She is Bonnie Barr THIS IS MY DEALER FOR THE REST OF MY NATURAL LIFE.!!!!! YOU GOT TO COME SEE ERNEST OR ANY OF THE OTHER HAYES FAMILY.. YOU'LL GET TREATED RIGHT THE FIRST TIME.

JeepBuyer

Sep 9, 2015

Hayes dealership and J P Kim made my car buying experience great! J P was a fun guy to deal with and was knowledgeable of the Jeeps. They were prompt with follow up and seemed to have a team focus to help one another. Dion thanked me for my business also. They were already pretty competitive with their price and were able to get me a much lower rate with their financing department which helped bring my monthly payments down. They were quick with the certified vehicle inspection and detailing so I was able to drive away in my new Jeep Grand Cherokee by the time we finished the paperwork.

mrs.lord

Jul 31, 2015

Very nice and welcoming, very informative, help you explore all of your options, they listen to your wants and they do their best to get them for you. Best buying experience I've had.

Giuliano

Jul 30, 2015

It's been years since I purchased a vehicle from a dealer, to my surprise my experience at Hayes was a much welcomed change to what I've been used to. McDaniels Nsabinla was superb in not making me feel pushed or pressured to something I didn't want. Easiest vehicle purchase ever. Thank you Hayes Jeep I love my Patriot!

Michelle2015

Jul 9, 2015

I purchased my new Dodge Caravan at Hayes after shopping on line for the best deals. There were no gimmicks, or harassment from the salesman. It was straight up good service and the best deal!

AllisonGeorgia

Jul 7, 2015

6 months ago I bought car from another dealership. I walked out of there feeling like I was pushed into a car I didn't really want. It all happened so fast and it was my first car buying experience. I visited Bob and his team recently to trade in for another used car. I left there with a brand new car at a great price. Bob was straight forward and very polite through the entire process. He didn't rush me or make me feel like an idiot for asking questions (which was my previous experience). I would definitely recommend seeing him and the Hayes team again in 10 years when it's time to trade in again!

alina and jacob k.

Jul 6, 2015

My car of 7 years died last week and we visited a few dealerships before we purchased. We went to Hayes Dodge in Lawrenceville after we visited 3 different dealerships. We walked in thinking we were just going to look at what they have but walked out with a 2014 Dodge Caravan. "Friendly" Bob was simply great! Not only did he listened to what we needed but he also made it happen. The car we really wanted was in Gainesville. While Bob got to know us better (and that he did!), Dion drove to Gainesville and got the car for us. By the time we were done, we felt like we were part of their family. Bob has the cutest granddaughter and loves fishing! He even invited us to lunch (that is just how well we got to know each other)! Derek, in finance, simply amazed us with his knowledge and his willingness to help us get a good deal. My husband and I never had such a great experience buying a car. Will always recommend this family owned dealership! Go visit them!

firsttimebuyer

Jul 6, 2015

There's a first time for everything, and in this case, making my first car purchase. It was truly an experience that can be summarized as easy, simple, friendly, and helpful. Thanks so much!

Vanda P

Jul 6, 2015

I purchased my second vehicle with Hayes Dodge Chrysler Jeep Ram in Lawrenceville and I am still amazed that the customer services is exceptional. Normally, when you purchase a car the sales persons are attentive, concerned and make you believe that they are working for you. I can honestly say, that this is really true . . . .but this attitude and services spills over to the service department. The employees are kind, welcoming, attentive, and honestly glad you are doing business with Hayes. Jonathan Pound is awesome! I was basically thinking about purchasing a car and after working with him, I purchased a Jeep for my mom. He was honestly, to the point and worked magic to make sure I stayed within budget and purchased a car that fit my personal needs. I will forever purchase my cars from Hayes Dodge! You can't ask or expect better service!!! Thank you, Vanda Hudson

rockc

Jun 29, 2015

Dion is the best! He's been our most recent salesman, but I have to say we've had good experiences with everyone we've worked with here. We live on the other side of Atlanta, but since we've bought from there before we wanted to go back to them again! I bought a Dart from Hayes last year, but my wife was in need of a car for transportation. Dion listened to what we needed and had everything ready for us when we got there. She was really interested in a Jeep Patriot and Dion helped make it happen. We were qualified with a private company for financing, but with their financing we got a much better interest rate. Thanks HAYES and Dion! We'll send some friends your way and be back in the future.

jmmckeown

Jun 20, 2015

My wife and I went in to get a new Jeep (my retirement present from her) and after working with Dion, we drove out with the Jeep we wanted. A knowledgeable, straight shooter - Dion helped us with a great car buying experience and we are loving the Jeep.

Adam P

Jun 16, 2015

Wow, the whole process was really wonderful. Harrison was so professional and patient with us. We wanted very specific things. He searched and searched until he found the perfect car - the one we truly wanted. I know I mentioned his professionalism already, but I feel compelled to say it again; he was incredibly knowledgeable and treated us as if we were the only customer at the dealership. He did a great job balancing my wishes with my wife's; no easy task I imagine. We are so happy and even though we are the customer, we feel like we owe Harrison and the team at Hayes Chrysler a debt of gratitude. In fact, AFTER I bought the car, they called me to tell me I was eligible for another $500 off due to something I told them in passing. Who does that? Great place to buy a car.

tblank

May 13, 2015

Our salesman JP was great to work with, and made the whole car buying experience enjoyable. The rest of the staff was also very friendly and professional, and we received a great deal on our purchase and trade-in.

JWPerkins

May 7, 2015

This was a fun experience. I can be difficult at times when it comes to big purchases because I won't budge unless I feel comfortable with my decision. This was no exception but after meeting my sales representative, a Mr. Ernest Clarke, he quickly answered questions and concerns I had. We drove a few cars to see which was a better fit for me (Even going as far to giving me a small standard transmission refresher course because I expressed interest.) Overall the experience was an adventure which is largely due to the patient staff. Great experience and it lead to a great buy. 10/10 Would Ernest again.

ddd4life

Apr 19, 2015

Dropped by Hayes in Lawrenceville a week ago to have some one keep their eyes open for a replacement for my old Ford Ranger that went away around Christmas. Right away, Irene told me to check with Bob and see what he could do. Wouldn't you know just what I needed came in the night before. I bought a really nice 2007 Dodge Dakota SXT that will serve my needs just fine. This was the third vehicle I've purchased from Hayes in the past 8 years. A great friendly place to shop.

Dammitdog

Apr 18, 2015

We special ordered and purchased a 2015 Ram 2500 Diesel. We love our truck! I chose the dealership because of their support for Gwinnett County Schools. I chose "Friendly" Bob Hughes because of his positive reviews. He was indeed friendly, but also respectful, earnest, and straightforward. I would definitely recommend him and the dealership to anyone.

RichB

Apr 14, 2015

We have just purchased our 5th Chrysler automobile from Friendly Bob Hughes at Hayes Lawrenceville. The overall dealer quality, professionalism, and friendliness of the Hayes family can not be beat. Friendly Bob, took the time to match all our requirements with the appropriate features and a great deal. A very satisfying experience. Additionally, the service department at Hayes is one of the best. It is wonderful dealing with a family run business.

JEgan

Apr 10, 2015

Harrison and the Hayes team were great to work with. He maintained contact with me over an extended period of several months, from the time I initially reached out to him to when I finally made a decision after researching as much as I possibly could. Harrison and his team will go above and beyond to assist you in any way they can and I will highly recommend them to family and friends.

Steven Donaldson

Mar 29, 2015

Steven provide great customer service on point timing my overall experience at Hayes was amazing working with Steven Donaldson was outstanding! Thank you STEVEN DONALDSON P.S I Love My car

Jason B

Mar 19, 2015

It has been a long time since I have purchased a vehicle from a dealer as I had always had a bad experience in doing so. This was not the case at Hayes in Lawrenceville. Working with JP Kim was a pleasant surprise! JP made sure we were 100% satisfied with our entire purchasing experience and went over and beyond expectations to ensure we were happy. JP was friendly and honest and just a pleasure to work with. if you are in the market for a new or used car I would absolutely recommend you reach out to JP he will make it a pleasure for you. Derek Langley was also a pleasure to work with from the finance team and worked out a great deal for us. Overall the level of service and the friendly can do attitudes of both JP and Derek will ensure I come back when I am ready to purchase my next vehicle.

JessiHayes

Mar 5, 2015

My salesman JP and Derek in finance made my first car buying experience with Hayes an unforgettable one!! I don't think I would ever go anywhere else to be honest, you don't find that kind of amazing customer service in a lot of places! I couldn't be happier with my branch new Jeep I purchased, I received exactly what I wanted!!!

Rick

Feb 27, 2015

After an initial visit to the dealership, I left Hayes wanting more for my trade. I did some additional homework and a few weeks later I sent in an offer via email for a particular truck. Harrison Funk responded promptly and we worked out the details by exchanging a few emails. The next day when I went out to the dealership to sign all the papers, the numbers presented to me were exactly as they were in the email. My truck had to be moved from the other dealership so I didn't get it that day. It was delivered to my home a few days later. Everything happened as promised! Derek in the business offer was a pleasure to work with and let me take my time to determine which route was best for me and my finances. This entire transaction was very easy with no pressure. I recommend Hayes highly.

Shayna

Feb 26, 2015

I really appreciate the time and effort JP put into helping me get into my very first new car. I'm still in shock. JP is a great person and I can tell he loves what he does at Hayes. JP has also helped my boyfriend get into his first brand new car back in 2013. I feel like he's family and that means a lot. Whether I got a car or not, I know that he tries his hardest to help in any way he can and I really do appreciate that. I also appreciate Joe in Finance. He helped me get the payments I was looking for and I really like that he cared enough to try. Both JP and Joe were very nice genuinely. I would definitely recommend everybody I know, that would like to get a car, to Hayes Chrysler. Thank you so much!! Thanks again JP!! ;-) I'm loving my 2014 Jeep Patriot!

imgurDrG

Feb 23, 2015

I was in the market to purchase a new truck. A family friend had referred me to Hayes, and I had an excellent experience. I worked with JP who took the time to hear my wants and needs in the new truck. He was able to find a truck that was perfect for me, but also gave me a few options to think about. I got a great deal, and would definitely recommend this dealership to anyone in the market!

Jackie

Feb 22, 2015

This was by far my best car buying experience! My son referred me to Dion after he bought his car from there. Dion was patient and understanding, everything you want in a salesperson! For finance I was sent to Derek he was excellent as well. He got me the best deal possible. As for the cleanliness of the car the guys in detail do a exceptionally good job! Overall I recommend anyone to go to Hayes and see Dion and Derek!

Harrison

Feb 10, 2015

Harrison was one of the best sales person I mate in resent years. He exceeded my expectations. I recommend the dealer ship to my friends and family members. Job well done. Harrison Thank you so much Aklilu Habtemariam

sscamaro

Feb 8, 2015

Called and inquired about a particular car being in stock, confirmed over the phone they had it with JP and car was up front by the door by the time I got there! From that moment on JP kept myself very informed of the car buying process and was always working for ME and not the dealership! He was transparent and very easy to create a rapport with. After over 3 hours, and the great customer service JP and Bonnie in their business department supplied, I purchased the car I came far and walked away extremely happy! JP is a must to ask for whenever calling or visiting this dealership and Bonnie can work magic with lenders to help you attain a loan! Five stars!!!

Newcarguy

Feb 3, 2015

I made an inquiry over the phone about a Jeep Patriot they had on the lot and came in for a test drive. The service was great and they explained everything I needed to know before buying the Jeep, it was a friendly atmosphere and everyone was so helpful I had a great experience! I drove it off the lot and love my new Jeep Patriot Sport! Thanks fellas!

Rachel Kanda

Jan 28, 2015

I had a great experience purchasing my 2015 Chrysler 200 at Hayes. Joe Anninos was very helpful, knowledgeable and made sure I drove away happy. I really appreciate all of his hard work and expertise. Joe Lary in finance was also amazing and I will definately be making recommendations!!! Thanks!

Keyuana W.

Jan 20, 2015

I searched and went to many delearships looking for my next car. Hayes has a wide selection and I found the perfect car there. I worked with Shavon who was excellent and very helpful. Hayes is a great dealership and I would recommend everyone to get their car from Hayes CDJ Lawrenceville.

Br00klynmade

Jan 8, 2015

I searched and went to many delearships looking for my next car. Hayes CDJ has a wide selection and I found the perfect car there. I work with Keith Perkins who was a bit of a jerk and quite pushy. Hayes CDJ is a great dealership and I would recommend everyone to get their car from Hayes, but Keith, not so much. After I stopped answering his calls because I was at work he began to text me stating "he really needs to sell a car today." Really??!! Once I actually went to the dealership the OTHER salesmen were extreme friendly and I thank them for their hospitality. The guy in finance did amazing to get me an affordable deal on the car I wanted and when I go to buy my next car Hayes is the place I'm returning to, just not with Keith Perkins.

Mike Beam

Dec 30, 2014

Stop shopping the others this is my 5th vehicle purchase from Hayes and either location is Awesome! However the Lawrenceville location was ny latest stop and I can not quite talking about the experience. Thanks REX!!and Harrison.

bsrtnr

Dec 28, 2014

Wow this was the most awesome Ram buying experience ever, shopping for vehicles is not my favorite thing to do. JP was knowledgeable, friendly, no pressure, and great price, what else can I say, except that Derek in Finance was also awesome, other dealers might want to check it out. I would highly recommend Hayes

Sid

Dec 22, 2014

They beat the prices of every other dealership I could find with the car I wanted. The Sales Employee Shavon was very friendly and helpful with any information I requested before driving 9 hours to the dealership to test drive the car and make my purchase. Joe Lary did my financing and was very understandable with the price I wanted to pay and coverage I wanted. I would definitely recommend this dealership to anyone looking for a new or used vehicle.

JCochr

Dec 11, 2014

JP was great to work with us to get the price where we needed it to be. He stayed late to finalize the sale and made sure that all questions or concerns were addressed. It was a very nice experience of a process that I was not looking forward to.

Gregg

Dec 9, 2014

Harrison was very knowledgeable and friendly. He handled all of my concerns very professionally and I would recommend everyone I know to him. Between Harrison and Magdalena, it was the smoothest car purchase I have ever had. Thank you both for a great experience!

Wayne

Dec 1, 2014

Dermond Armstrong was our sales person and he did a great job answering questions and supporting us - no pressure, a pleasure to work with so I'd highly recommend Dermond. We drove 300 miles to buy a truck because I couldn't get anyone in Florida Panhandle to deal. Hayes Dodge did not disappoint! No tricks just a straight forward purchase. I'll be back again and I have already recommended two individuals to go to them.

atl James

Nov 22, 2014

Had a great experience. Harrison and joe took good care of me and my situation. I would definitely recommend this dealership to others. I already have recommended them to others. Thumbs up!!

Gabe

Nov 21, 2014

The entire purchase process was quick and painless. Harrison Funk was very patient and provided incredible customer service. He was very organized and prepared when I arrived at the dealership after speaking with him, which made things go smoothly. Derek Langley has a great sense of humor which topped off a great experience!

Angel R

Nov 17, 2014

I took my 19 yr old daughter to buy her first car and of course she didn't know what to expect. However, Harrison Fink, our salesperson walked us through the entire process and made it easy. In the show room was a 2015 Dodge Dart and my daughter fell in love with it!!! Harison, showed us the vehicle, he was extremely knowledgeable, friendly, fun, and did not rush or pressure us at all. Harrison took my daughter for a test drive and it was a done deal. My daughter and I had a USAA car buying certificate (Hayes is one of the few dealerships in the area who partner with USAA to ensure military, former military, and their family members get the best possible price) and we had been preapproved for a loan from our bank. However, the dealership was able to get us a loan at a better rate and that qualified us for a rebate. Due to recent surgery I was unable to drive. Harrison and his coworker JP delivered my daughter's 2015 Dodge Dart to our home. Overall, the entire experience for my daughter was amazing. Thank you to Harrison and the entire staff at Hayes.

BillyG

Nov 13, 2014

Awesome customer service! I would recommend Harrison and JP to anyone's earthing for a vehicle.

SamandDave

Oct 31, 2014

We recently purchased a Jeep Grand Cherokee and it was the best car buying experience ever. We drove out of state to purchase this SUV, our local dealership did not have the exact car we wanted and could not beat Hayes' price. Dion Gilbert helped us fill our paperwork online and we were able to drive over, sign and leave. Dion and Derek (finance dept) were extremely helpful. I would definitely recommend Hayes Auto.

Relieved

Oct 25, 2014

Purchased a Chrysler 300. Harrison Funk was quite knowledgeable, personable, and attentive. He made the car buying experience a lot less stressful than most dealerships. Royce Worley was our first contact on the internet, phone and emails. Made the start of the experience a lot easier. Joe Lary made the avalanche of paperwork a lot less tedious. (and he knew what Italian gravy is). Good to meet a fellow New Yorker from Woodside), John Reyes who helped pass the time.

Pool Guy Jeff

Oct 13, 2014

I gotta say that my experience with Hayes was a great one. "Friendly Bob" really took care of me. The Sales Management Team was awesome as well. I have been a Ford Guy for so many years now and the staff at Hayes turned me into a "RAM GUY". I am really enjoying my new RAM Laramie 1500 4x4. The finance department was great as well and they really took the time to explain all of my options. This was a "JOB WELL DONE" Thank You!!!!

AL

Oct 3, 2014

So here's the thing, I had my eye on a TUNDRA that I had seen posted online and I knew the price couldn't be beat. That's the first thing about Hayes, is that they price everything fair. Well, after emailing Royce, to inquire about it, he hit me with the hard news that, that particular truck was already sold. But, he did offer to help me find something similar if I was still interested. Well, a few days went by and Royce hit me with an email telling me that the truck was back on the market because things had fallen through with the first customer. After that, I decided to come by for a test drive. Before I knew it, they had my financed and out the door with the vehicle I wanted. Derek in finance was just as helpful as Royce and answered all my questions promptly. Shop at Hayes! I never felt pressured. Never felt like I was being worked, and the entire experience was great from beginning to end. I'm sure everyone else is great, but you really want to work with Royce.

Kiki

Sep 15, 2014

I had such a great experience working with Doug, Steve and Joe at this dealership when I bought my Jeep 2 weeks ago. It was the only dealership I went to and I was nervous when I first got there. I just graduated college and started working and was scared that I wouldn't be able to finance anything. But they got me financed and settled my nerves. Doug, my salesman, was so wonderful. He was supportive and caring and from what I can see, exactly the way a salesman should be.We were there for 3 hours and it was the best car buying experience I've had in my 45 years. Thanks guys! Kiki :)

Kyle R.

Sep 6, 2014

Hayes was the one of two dealers with a 2015 Challenger R/T. I did a lot of research on this car and knew I had to have one since Dodge announced the changes in Quarter 2. Hayes had the exact car I wanted, so I contacted Harrison Funk. He respected my communication method of email only until I was ready, which was MUCH appreciated. He was awesome from our first email through vehicle delivery. There was no need to haggle on the price or my trade or the new car. Everything lined up exactly as I expected it would from my research. Harrison knew A LOT about the new Challenger and it's features, and I have never had a sales person go over the vehicle in as much detail as he did... much appreciated!!! Nubian in the business office was straight forward, no fluff, and down to business with a great sense of humor. This definitely added to the positive experience. I drove from Alpharetta to Lawrenceville to complete the transaction because of the courtesy and professionalism I received instead of using a local dealership or having them acquire the vehicle from Hayes. Thank you Harrison, Nubian, and Hayes! Kyle R.

ricemixon

Aug 29, 2014

Before buying my new Jeep I did my homework on the Internet and knew exactly what I wanted. After a bad experience with a dealership in Marietta, I contacted J.P. Kim at Hayes who had the Jeep that I wanted. The next day I drove up and J.P. introduced me to Royce Worley who made the purchasing experience easy and uncomplicated. Royce was extremely knowledgeable about the vehicle, walked me through how to use all the features and wrapped up the sale in record time. I could not have dreamed of working with two better salesmen and would recommend them to anyone looking for a new Jeep, Dodge, Chrysler or Ram. There was no pressure, and there were no games.

jay from south carolina

Aug 28, 2014

Been looking for a caravan with the goodies my wife wanted. Found all what we were wanting at Hayes been searching for awhile and after a few emails. we made our mind up and drove the 5 hours to Lawernceville from Summerville SC. 5 hours driving and 1 doing the paperwork we where on our way home. Enjoyed the ride in a new van and the weather was great. Put the dealership made the 5 hour trip like winning a prize at the fair. Will tell anyone Hayes is the place for straight forward deals

Monty

Aug 15, 2014

My father in-law wanted to go to the Hayes dealership to buy a Chrysler 200 but after not being able to comfortably fit behind the wheel decided that was not the car for him. Thanks to JP he found a Chrysler 300 that my father in-law really liked and with in a short period we drove out at a great price. This is the 2nd time someone in my family has bought a vehicle from the Hayes dealership this year as I bought my wife a new Town and Country in May. I would recommend this dealership to anyone that wants a no pressure experience with friendly people. I will be returning there for my next vehicle.

old man

Jul 2, 2014

Overall experience was very good. The sales team were knowledgeable, courteous, friendly, pleasant, and willing to work with me to come to an equitable deal for purchasing my new jeep. The process did take longer that I expected but we were provided with refreshment and enjoyable conversation. John Reyes did a great job representing the Hayes organization. I am a returning customer and plan to be a customer for my future automotive needs.

Greg Drouillard

Jun 30, 2014

Excellent purchase experience. I found that JP Kim was very attentive to my needs and to the detail of the vehicle. If there was something that needed attention, he didn't waste time and got the proper people involved. Also I would like to mention that he introduced me to the Service Manager, Adrian White and the New car prep Manager, Walt McCart, both were of course very pleasant to meet. I of course met with Derek Langley, the Business Manager, who I spoke to about financing. Derek has a wonderful personality and easy to speak with not just regarding the financing of my vehicle but everything in general. I feel everyone at Hayes should be commended for an Excellent buying experience for the customer and from my perspective everyone I met was very accommodating! I'm happy to recommend Hayes!

Phil413

Jun 30, 2014

My old vehicle was on its last leg, literally. Because I couldn't chance breaking down driving from dealer to dealer, I chose to look for a vehicle online so I could compare used vs. new, features, prices, etc., and because Hayes is local to me, and because I have done business with them in the past, I chose to research what they had to offer via the internet. I felt like the site was thorough, even had a 'pre-qualify' link, through which I was approved. Within a few minutes of my internet experience, and at my request for someone to call me to answer further questions, Harrison Funk telephoned me. I can't say enough nice things about Harrison. He displayed great knowledge of the vehicle I was interested in. He was engaging, he kept me informed throughout the lengthy process and he even gave up helping another customer that came in after I did. I just wish the process had not taken 5 1/2 hours. A couple of days after I bought my new vehicle, I heard a radio commercial about Hayes in Lawrenceville, and it was specifically advertising that you could find out exactly what your car payment would be in 15 minutes...'guaranteed'. Granted, I was there on their busiest day, Saturday; nonetheless, 5 1/2 hours is really too long. They had a lot of employees, all of whom seemed to be busy with a lot of customers, and it was obvious the business office was overwhelmed with researching and securing loans all whilst dealing with computer equipment that didn't want to work as hard as the staff. And, I wish I had walked outside to look over and 'spend time with' the vehicle I was trying to purchase instead of being cooped up in the little cubicle all that time. I also wish I had been given the opportunity to review, in detail, my finance choices, without feeling like I was the last customer being squished in at the last minute because the finance end had taken so long. I went in there with a firm stand on the max amount my payment could be, but because I had been there so long and the financial choices ended up not being so great, I reluctantly accepted a payment almost $100 more than what I can afford. I also wish my sales contract had been explained to me, line by line, in detail so that I understood better that even though I was trading my old vehicle in, I was still having to pay it off via the balance being added into my loan for the new vehicle. I did not really understand that, and like I said, since it was such a rush after 5 1/2 hours of waiting to get the paperwork signed, I just needed to get out of there and get all my other errands done for the day. I didn't want a new vehicle, I needed a new vehicle, but all-in-all, I wish I had just left after about the second hour and come back on a day when they weren't so busy and the computers weren't breaking down. But these issues did not affect Harrison's interaction with me, I realize the sales associates don't have control over the financial end. All in all, I will continue to do business with Hayes in Lawrenceville and I would recommend them to others. I also have previous experience with their Service department and would recommend them as well, although I did not rate them on 'Quality of Repairs' since this visit was not a service visit.

David Dick

Jun 29, 2014

BEWARE!!!! They ran a HARD credit check WITHOUT MY PERMISSION!!! Stephen Weatherly (manager), who was EXTREMELY PUSHY, WOULD NOT TAKE TWENTY "NO's" for an answer(!!!), Dennis Chadwick, and Orolando McNair (who I doubt made this damaging move) all were involved. When we finally,at 7:30 at night, had to tell Stephen that we have children at home who need us there now, he went on to talk about how unfair it was of people(meaning us) to let someone (him and his crew) do all the original work and then the potential customers go somewhere else to make a purchase. WE TOLD HIM FROM THE BEGINNING, EXACTLY WHAT WE WANTED PRICE WISE, THAT WE WERE JUST LOOKING AND THAT THIS WAS OUR FIRST STOP. We see that his MO is through high pressure sales tactics. I already do not trust people, especially salesmen, but this unauthorized credit check went past the point of just lying to me - and went into the realm of messing with my family, knowing that my credit score could not afford another hard inquiry. My absolute worst fear of looking for a new automobile, has now come true thanks to these people who PRETEND TO CARE about my needs, until they realized that I was not going to sign. Feeling more than disgusted. Downright sick to my stomach over these people. Hayes Chrysler Dodge in Lawrenceville, GA has just lived up to the reputation of used car salesmen!

Sox Fanatic

Jun 21, 2014

It was unbelievable I have purchased many vehicles in my time and have had bad to great experiences but this is the first time I ever thought of the word excellent. My dealings with both JP Kim and Derek Langley were nothing short of exceptional. The professionalism that I was show, the energy was infectious and the friendly discussions around selection, price and delivery were excellent. JP went out of his way to understand my issues and concerns. His understanding of my requirements made the first selection perfect. Derek was friendly and extremely professional. He made the paperwork fun and actually exciting. The service to install my options was swift and professional. Well done guys, you are the leaders in your field. This was truly my best experience.

Tip

Jun 19, 2014

Great buying experience Bob, my salesman, was very knowledgeable about the different models and options on jeeps. They had a great selection in stock and we're very competitive on price. I bought a 2014 jeep wrangler unlimited sport on my second visit to the dealership. My buying experience was great and I will definitely buy from Hayes again.

Journeytime

Jun 12, 2014

My new Journey We recently purchased a Dodge Journey from Hayes and we couldn't be happier with our choice. The sales people we worked with were very processional and we never felt pressured to make a decision. We love the the Journey and we would come back to Hayes for future purchases!

Stephen Weathersly

Jun 4, 2014

The practices employed by the sales management of this dealership are deplorable. Avoid at all costs, period.

Mike

Jun 1, 2014

These people will try to rip you off every chance they get. It's always games with them. For example. You tell them what you can afford like $350 per month they come back with $699 per month. Then they say if they can do $400 would you take it and you say yes then they come back with $599 per month. Then they say if I can get you to $425 per month will you take it, you say yes. Then they come back with $550. Then they say if they can get you to $450 will you take it, you say yes then they come back with $525. And on and on it goes and they never give you their advertised price. Been there twice and each time we go to do paperwork the price is $2000 more than their advertised price. These guys are a bunch of crooks. There are a lot better dealerships around that will treat you better than Hayes!

Billfish48

May 30, 2014

What a Pleasure! After shopping at 5 dealerships in Orlando, and not receiving straight forward information on what I wanted to buy, being pushed into all sorts of scenarios I did not ask for, and hounded by phone, texts, and online.... I gave up. The experience of dealing with what must be today's sales manager to salesperson training in Orlando, left me with absolutely dreading visiting another dealership. I could not bring myself to go back. The experiences were horrible and were insulting my intelligence and good nature. Knowing what I needed and could pay for was out there, I went online to start researching and came across Hayes Chrysler, the car, and Harrison Funk. Simply, Harrison has retained family/people values and integrity... if Hayes is training its representatives to handle sales in the manner Harrison handled our purchase, I am thankful to see someone has tried to take the "car salesman" image and attitude.... out of their employees. I am in hopes that he does not fall into another "type" of salesmanship as Harrison's way is a breath of fresh air for buying a car. Our deal was done quickly, and for being out of state, extremely easy. Harrison listened to what I was saying, accepted what I was saying, and went right to work in giving me what I needed. He made it easy, comfortable, and left me with great appreciation for his professional and personal manners. As well, his sales manager was efficient and polite. I hope Harrison has a long successful career in the automobile business....as I will again....rather pay $200 to fly to Atlanta, get to Lawerenceville, buy a car from him, and drive it home....than deal with the less than professional attitudes in Orlando on how to sell a car. Harrison also went out of his way to meet my son half way to Atlanta to bring him to the dealership. My son as well, was very impressed with Harrison. Bill Orlando, Fl

Tim

May 27, 2014

I spent the past week and a half researching a Dodge Ram. Being a former Hayes customer I went to the dealership to discuss options. My former sales agent JP Kim was occupied so I was given to Jim Sells. I visited with Jim three times throughout this process. I narrowed my decision to a Ram 1500 after test driving a few vehicles. Jim was very knowledgeable on both product lines as well as a wealth of trivial knowledge. My kind of guy!. We finally closed the deal on Memorial Day and I am the proud owner of a 2014 Dodge Ram. Everyone at Hayes was great. Jim was very responsive, text, email, and phone. It was a smooth transaction.

Csol

May 16, 2014

Rodney Antoine is a professional. He does his best effort to comply with his clients needs.

CMadden

May 12, 2014

Great Experience I had a wonderful experience with JP and Derrick at Hayes Automotive. They were knowledgeable, friendly, and worked with me to make a deal that worked for all of us. This was a wonderful car buying experience and I look forward to doing business with them in the future!

JVMILLER99

May 6, 2014

Just bought the 2014 Dodge Grand Caravan The van is awesome. Rides great. The sto and go seats are crazy cool. JP Kim was very knowledgeable and provided a very pleasant experience for my family.

CantonStudent

Apr 28, 2014

Worth driving across town to work with these guys I'm a full time college student on a tight budget. I needed an inexpensive, dependable used car with payments I could afford... and this was going to be my first car loan, so I don't have much in the way of credit history. I work part-time, but it's not like I have a huge income to rely upon. I looked at several places on the internet, but the interactions were so positive and they seemed to have several used cars that looked like what I needed, I decided to make the drive all the way across Atlanta (Canton to Lawrenceville) on a saturday. It was worth the trip. They treated me like I was buying the most expensive car on the lot, when I was probably buying one of the cheapest ones. No pressure to buy more than I could afford, and the car I walked away with is absolutely fantastic. Finding a fair financing deal for a guy like me with no credit history (this is my first car loan) and only a part time income wasn't easy, but they kept at it until they got me a four year loan well within my budget and at a reasonable interest rate (8%). That didn't happen easily, but the guy in financing just didn't stop until he found it. My sales rep, Danny Suarez, was great. Answered my questions, was fun to work with, listened to what I needed and then found it for me. When I need my next car, I am definitely going back to see Danny.

New Rider

Apr 24, 2014

Best Car Buying experience Ever!!! I must say...I really dislike the whole car buying experience until I walked into Hayes. My salesperson was Dion Gilbert who made the whole experience as smooth and easy as I could ever imagine. It was'nt any haggling back & forth. He asked me what I was looking for & in a couple of hours I was driving home in a brand new vehicle with the payments I hoped for. I will definitely recommend Dion to any friend or family looking to purchase a vehicle. Upfront, honest and fair. So not what I expected but a very pleasant surprise none the less!!

MAPETTINE

Apr 23, 2014

Purchase new van for wife I had been searching for a new vehicle for my wife for over a month. After checking around on the internet I narrowed my search down to a Chrysler Town and Country. I found one to my liking at Hayes Chrysler in Lawrenceville so I started asking questions online to J,P, Kim internet manager who responded very quickly and was concerned about my questions and needs. After about two weeks of internet dialog my wife and I took the 40 mile trip to the Hayes dealership. I am 57 years old and have bought many vehicles over the last 40 years and with out a doubt this was the best car buying experience I have ever had. J.P. Kim was outstanding and went over and above to make us feel welcome and understand our concerns. Derek Langley the finance manager was also was outstanding helping us through the part of getting the finance part completed which I always found in my past experience to sometimes painful. I would definitely recommend this dealership to anyone I know. Thank you so much Hayes in Lawrenceville Ga. My wife is a Happy Woman thanks to you and your staff. Thank You J.P. and Derek. P.S. it is true they do make you feel like Family!!!!!!!!!!!!!!!!!

Kevin Kersey

Apr 22, 2014

Bob Hughes is the man! I was recommended to Hayes by my cousin. It was a little way's to go because I live in Covington, GA. and work in McDonough, GA. but I made the trip and I am very glad I did. I met Bob and we hit it off, he dealt with my indecision over type of truck and help guide me to the perfect truck for me. I am very glad I made the trip to Lawrenceville to Hayes and met Bob. I have bought a lot of vehicles in my day and this was the best experience I ever had. Thanks to all the folks at Hayes and especially Bob. Thanks, Kevin

earlerose

Apr 21, 2014

I had a very pleasant car purchase. Scott was able to help me find the Jeep that I was looking for even though it was not on his lot.

Doug

Apr 19, 2014

Great Dealership! This was a wonderful buying experience. JP Kim was my salesman and he did great job. Derek Langley in finance did a great job. The whole process from start to drive out was very pleasant. The whole Hayes dealership works hard to make purchasing a car a great experience. I would highly recommend this dealership.

JeepFan

Apr 10, 2014

From the moment I went online and spoke with Mark, to when I came in and met with JP, all the way until I was going through finance with Derek I was treated with respect and understanding. The entire team at Hayes worked with us to help us make the best decision and then implement it. JP was extremely helpful and listened to our concerns and moved forward to address them. Thank you for our new Jeep!!

ManCity

Mar 28, 2014

I had an excellent experience with Hayes dealership in Lawrenceville and specifically with JP Kim. He is the best salesperson that have worked with in the last 20 years of buying cars. JP didn't play any games and took the time to understand what we were looking for in a vehicle and then do his best to locate it. The next time I am in the market for a vehicle, he will be the first person I call. Thank you JP for making our auto buying experience a pleasure.

joinedtheminivanmomclub

Mar 21, 2014

Our salesperson, KJ Morton, was very knowledgeable about the vehicle we were looking at. He listened to our needs and was very honest in what he could do for us. We ended up with a great deal and the entire process was quick and painless!

Paloma

Mar 12, 2014

JP was very friendly and attentive starting by physically checking to make sure the car we were interested in was still in stock which was very important since we were going to be driving from a distance. Service was great and the car was in awesome condition. Ultimately, we purchased from them because JP did a great job during our visit, they had a great selection, and the price was very competitive and fair. We would definitely go back and/or recommend this dealer and JP to anyone!

DODGEOWNER

Mar 11, 2014

I liked how smooth the transaction was on purchasing my Dart. The service was nice and comfortable. Their prices were great compare to the other dodge dealerships I was looking at on the internet. This dealership had more Dodge Darts to chose from than the other dealerships.

laura6269

Mar 4, 2014

Everyone was very friendly and helpful. They went out of there way to help us and make sure we were completely satisfied. Great experience. Will return for future car purchases.

Ann P

Mar 2, 2014

This was the most positive car buying experience we have ever had. "Friendly Bob" was not only genuinely friendly, he had a direct no nonsence sales approach without any of the usual game playing that one normally has to deal with. It is so refreshing to find a person of such integrity when buying a car. I will tell everyone I know about our experience at this dealership and especially about Bob. Semper fi Bob

Dusty Hayes and Nubian Holmes are terrible

Feb 28, 2014

Word of WARNING: DO not purchase a Jeep from Hayes Dodge Jeep Chrysler in Lawrenceville Georgia They lied about the price and mileage. Dusty Hayes the owner can not be trusted and his manager Nubian Holmes acts like a strong arm thug.. they insulted my Wife and left my daughter in tears. I am purchasing my new 2014 Sahara elsewhere. Trust me they have a BAD reputation as I have come to learn. They lost my trust and its SAD that Chrysler is affiliated with this pathetic dealership. I plan on informing everyone I can on Twitter and other Social media sites to avoid this place.

damekt90

Feb 10, 2014

The customer service at Hayes CDJ is excellent; they have great vehicles and great people to help you get the car you want! Love my Charger, thanks Dion and Mark!

sfishback2

Feb 4, 2014

I worked with Mark Wong. He was very knowledgeable and was able to answer all my questions. I made an appointment and he met me when I arrived. Hayes was easy to deal with. They were able to deliver on great financing rates. Will consider them when it comes to look for my next vehicle.

Happy Customer

Jan 19, 2014

I have purchased many vehicles here for a number of years because it is always consistently a great experience. My most recent experience with Tyler Spears and Dusty Hayes is no exception, as they were a pleasure to deal with as always! And, I can't say enough about how easy it is to work with the financial team, as it is always without surprises and hassles. Hayes is great and I fully recommend them and by the was the service team is great as well.

Ms.Yolanda

Jan 13, 2014

Daniel Nsabinla was great. He was patient, understanding and extremely helpful. He guided me thru the decision making process of purchasing a "good -reliable" vehicle within my budget. I will recommend him to my co-workers.

Adam

Jan 10, 2014

My experience in purchasing vehicles in the past has been so so at best. My time at Hayes with JP has changed my view in purchasing vehicles. Such an excellent experience. After my wife's accident, we needed to move quickly to make a purchase. JP made everything so easy and comfortable. We looked at both the Lawrenceville, and Gainesville locations, eventually finding the vehicle I was going to purchase at the Gainesville location. JP helped with getting the Jeep back to the Lawrenceville dealership, and completed the transaction quickly and efficiently. Both my wife and I are truly thankful for the ease and pleasure of the experience. We will be coming back to Hayes for future purchases and any and all maintenance on both of our Jeep vehicles. Thank you for all of your help. Adam Liebowitz

Kckilpat

Dec 31, 2013

I had a wonderful experience with everyone at the Hayes dealership. We worked primarily with Orolando, who was very friendly and helpful, but also spoke with the general manager and another manager both of whom were extremely friendly. The quote we got was very competitive and the staff were not pushy at all which was such a welcome relief after dealing with other dealerships. Overall our experience was great and I would recommend everyone I spoke with 100%.

Jodi McGhee

Dec 30, 2013

I highly recommend KJ Morton at Hayes in Lawrenceville. His customer service went above and beyond the call of duty. He was very personable and genuinely wanted to find the perfect vehicle for me. Not only was he informative, he was knowledgable regarding all aspects of the car buying process. I never felt pressured from anyone and was encouraged to shop around to make sure I was receiving the best deal. Everyone was friendly and eager to answer questions honestly. The sales manager was upfront and professional. I couldn't have asked for a better experience! Thank you for all of your hard work and dedication!

JimC

Dec 23, 2013

Going back to '97, I have purchased 4 vehicles from Hayes. I've also sent several friends over. To me, loyalty is the most unappreciated trait. Hayes has been loyal to me. I return the favor by returning for vehicles and service. The service guys are informative and their pricing is fair. The vehicle pricing I received was very competitive and the process as quick as you can hope for when purchasing a vehicle.

jeep1

Dec 19, 2013

The moment that I stepped into the dealership, everyone was so kind and made sure I was taken care of. JP Kim was the sales representative who assisted me. He was very detailed in fulfilling any questions that I had. Instead of aggressively trying to sell a car, JP listened to what I looked for and needed in a car. It was by far the best car buying experience I've had. I purchased a Jeep Cherokee Limited at a reasonable price. I strongly recommend anyone to go and visit JP Kim at Hayes Dealership! Thanks JP!

Don Sather

Dec 1, 2013

Great experience at Hayes. Purchased a used vehicle with no hassle. JP Kim, salesperson was first class, very knowledgeable, informative, and very charismatic. I recommend purchasing a vehicle from both JP and Hayes.

A Very happy Birthday

Nov 15, 2013

We had been shopping around for a new car and had bad experiences at other dealers. My wife just stopped by Hayes to checkout a car she saw. She was greeted by Ozzy N. and he answered all her questions and concerns with no pressure. After falling in love with the car my wife called me to meet her at the dealership to talk about purahsing it. Ozzy helped us get a deal we could live with so we made the purchase. We couldn't be happier.

MiniVan Driver and Proud

Nov 4, 2013

JP and Derek were a pleasure to work with. Always cheerful, never overbearing, and genuinely concerned about meeting our needs. This is the fourth time we have bought a new car and it was by far the best experience we have ever had. We look forward to using Hayes in Lawrenceville the next time we purchase a car.

Andrew C

Nov 1, 2013

Purchased my second vehicle in 2 years from Hayes Dodge yesterday. Was concerned because my previous sales person was no longer there but through their internet sales met Royce Worley and all concerns were put to rest. We were considering a couple of Durangos working over the internet and within minutes Royce sent a personalized video of both vehicles and descriptions! Once we decided on the vehicle, Royce assisted with the negotiation in a professional manner and helped us get the deal we wanted! Being from Birmingham, AL we were able to do the entire deal over the internet and phone (price, trade in, everything). We arrived and Royce had our new Durango ready and introduced us to Derek Langley in finance and the experience was top shelf again. He had everything ready and we were in and out of his office in about 10 minutes! It amazes me how this dealership can have the best price, best people and make you feel like a friend the minute you hit the door. To top it off, it was Halloween and we helped judge a costume and pumpkin contest! If you are in the market for a Dodge, I couldn't be more honest in saying Royce Worley and Derek Langley will make the experience what it should be. Fun, friendly and the best deal you can find!

C. McCall

Nov 1, 2013

I had no intention of buying a new Jeep. I was merely just responding to an inquiry about my current 2010 Wrangler that only had 9600 miles on it. However, when I walked in the door, I was blown away by the custom Sahara in the showroom and the Hayes team was extremely personable and patient, responding to my inquiries and indulging my Jeep fandom! With such great customer service and an incredible trade in value for my 2010 Wrangler, it should come as no surprise that I drove in to browse and drove off with a 2014 Wrangler! Of course, I am a little biased when it comes to Hayes because I bought my 2010 Jeep Wrangler from them, and they have been my service provider of choice for over 5 years! There is no dealership like Hayes!

rbfowler79

Oct 31, 2013

My wife and I found a nice certified pre-owned 2013 Chrysler Town and Country on the Hayes website for a great price. Within minutes of inquiring about it via email I received a response from Royce and setup an appointment to come in that afternoon to take a look at it. I went into the dealership and met Royce. He was very friendly and explained all of the van's features and then we took it for a test drive. Afterward, I decided to move forward with the purchase and trade of my current vehicle. They gave me a fair price on my trade and everything went very smoothly with the purchase overall. In all I think this was probably the best dealership experience I've had and I've purchased quite a number of vehicles over the years. The people there are very friendly and best of all honest and the service and prices are second to none. I would highly recommend this dealership to anyone and will definitely return to them for any future purchases.

Minivan mom

Oct 30, 2013

My experience was great! I spoke to JP Kim on the phone and told him I was coming in and interested in a van I saw on the internet. When I arrived JP KIm was busy with another client but immediately handed me off to Royce Worley who already knew why I was there. Royce Worley was very pleasant and knowledgeable about the van I was interested in. The process from the time I walked in the door until I drove home in my new van was about 2 1/2 hours. This was probably the easiest car buying process I have ever had. This is my 3rd Chrysler Town & Country van.

Jamessmith1022

Oct 25, 2013

Great new car buying experience with Hayes. I got what I needed for my trade in and at the same time got a new deal on a Dodge Dart. No high pressure sales techniques like I experienced with a couple of other dealers that I had visited prior to going to Hayes.

'Rookie' Whitfield

Oct 22, 2013

This Dealership Rocks,there pricing is the best any where,even the so called 'Giant'.The salesman I had worked every angle to give me the best deal.The whole staff was friendly and knowleable.Very Pleased !!

Brent

Oct 17, 2013

JP was really great to work with and the price of my used Toyota Tacoma was very good. JP contacted me many times prior to my visit and respected that I traveled 2 hours to visit. He was very courteous to my wife and me. He was very quick to respond to requests. In regards to the business aspect of Hayes, the processing of the business could have happened more quickly. We sat around for a couple of hours waiting for the business staff (not JP) to process payment and our financing information. Then after the wait, they had incorrectly processed our financing and loan through Hayes' bank, when we already had a check in hand by Farm Bureau. The business folks did not ask us if we wanted to finance through Hayes and assumed that we did, when we did not. However, this was all clarified and I'm happy with my purchase and business with Hayes overall.

DaddyStays

Oct 17, 2013

The only reason we didn't give our overall experience a rating of "5" is because we had to wait for our designated sales person to see us. He was trying to assist another potential customer, so understandably he was working hard. But we needed to ask a sales manager to have another sales person to finally spend some time with us after waiting for a while. Things started rolling in a positive way after Ozzie was assigned to us and soon afterwards we went through the negotiation process and eventually came to a price package that was favorable. We purchased a new Town & Country at a very good price and were given a fair amount for our trade-in. Overall, very happy to have done business with the folks at Hayes Chrysler, Dodge, Jeep. Will recommend this dealership to anyone who is interested in making a car purchase. I'm even considering trading in our second car for another with the folks there.........

jimsinair

Oct 11, 2013

Hayes Dodge Chrysler Jeep Ram of Lawrenceville has an outstanding staff of employees to deal with. They are sincere, trustworthy, honest and they truly value their customer. The price was so good that I flew in Atlanta from Pittsburgh PA., to buy one of their internet vehicles. The vehicle I bought was used but it looked new inside and outside and was certified. Dusty Hayes really does care about customer service and the dealership really wants your business. So do yourself a favor and give them a try.

anon9299

Oct 8, 2013

Late one Saturday night, I found 'the car!' online. First thing Monday morning, I received an email and a phone call following up. We talked all day Monday and Tuesday, mostly about financing. On Wednesday, I bought the car! I'd been researching for a couple of weeks, but this one hit me just right. Great experience overall! PS - cars.com is the best website - it led me to my 'new' used car purchase!

Just do it

Sep 26, 2013

Last week, I went to Hayes and bought a 2012 Honda accord. The vehicle is in very good condition and the price is really competitive. I heave search the information for over two weeks, and found only Hayes have such a car in this price. Also, the service is excellent. The salesman answered every question I asked and was very kind. I drive three hours from AL, but I did not feel tired because of his kindness. All in all, it was really a good experience.

JAnnH

Sep 15, 2013

J P Kim is the best car sale rep I have ever worked with. His focus to detail customer service is amazing. I strongly recommend him and The Hayes dealership for your next purchase.

ScottD

Sep 3, 2013

I chose Hayes Chrysler over another local dealership because they offered a wide selection of Town and Country vans in various colors and trims at very competitive prices. Once I contacted the dealer I was immediately set up with an appointment and was treated very courteously with every attention given to my requests and needs. The prices were great and the knowledge and patience of Mark Wong made the whole experience informative and efficient. I will definitely do business with Hayes in the future and will highly recommend them to others.

TGrui

Aug 21, 2013

I am a return customer. I bought a pre-owned Dodge Charger 3 years ago and it was a pleasant experience. So when I decided to trade the Charger in for a new vehicle, I thought of this dealership first. They are very friendly, they answer all my questions, the process goes fairly smoothly without undue pressure, and the office area is comfortable. Even though the color selection of the type of vehicle I wanted was limited, I still was able to find what I wanted. I got a great price on my trade in and overall, I am very happy and satisfied with the service and my new vehicle.

Gary & Melanie

Aug 5, 2013

What a great experience! Dion Gilbert was our sales person and he did an excellent job. We spoke to him initially on the phone, to learn about the Jeep. Then in person to actually see the Jeep and complete the deal. Dion is very honest and forthwith and we felt completely at home with him and the deal we made. Thank you Dion & hayes Chrysler ..we will recommend you to everyone.

Stephen Sauls

Aug 5, 2013

I gave the ratings based on how well I was treated and how my purchase proceeded so smoothly. It was without any problems or for that matter no smoke screens or double switching. They worked with me and made sure I was satisfied with the deal. I have been to other dealerships where there was obvious sales tactics to move the "vehicle of the week" out of the dealership. At Hayes I had no such feeling.

Matthew

Aug 4, 2013

I drove in to check out the car I found on their site. The staff was friendly and straight forward which was a surprise based on the other dealers I have dealt with. I had a set price on what I wanted to pay and we negotiated for a short period and made the deal. This dealer is recommended to anyone who is looking to get a new car without having to haggle since the prices are already set at reasonable levels.

April J. Martinez

Jul 18, 2013

J.P. was very prompt with calling me when I first inquired about a vehicle online. When I arrived he greeted me very energetically and enthusiastically, I appreciated that very much! He helped me get into a car I really like, expecially the Tequila Sunrise color! I absolutely love it. The finance manager helped get me into the car regardless of the situation with my totaled car with such a healthy balance, lol. Thanks JP and Team!!

Preston of Premier Roofing of Atlanta

Jul 15, 2013

I brought my dodge truck into this dealership for a few repairs and one was replacing my wiper blades. I had a problem with one the blades not working after repaired, but the owner Mr. Hayes and team took real good care of the situation. They told me to bring my truck back in to check out the problem, then they had me take a look at it myself to point out where the problem came from. I appreciate the personal attention on taking the time to demonstrate and talk to me on how to correct the problem. They were very fast on the service and also made great recommendations on other things to keep my Dodge Ram running good. I am very happy with the service and the treatment that was given to me. I will continue to bring all my vehicles here because I realize that this is truly a family run business.

JRog

Jul 8, 2013

Bob Hughes was very professional. He did not pressure us into buying but rather gave us plenty of time to make our decision even though it was near closing time. We even took a second test drive on a different route to help us decide if the Tahoe was right for us. The financing, handled by Derek Langley, was quick and simple. It was a pleasant buying experience and we would use this dealership again. The Tahoe that we purchased was just as described on the internet. That was important because we drove 1 1/2 hours to see the vehicle. It has more than met our expectations after purchasing. Thanks Mr. Hughes and Hayes!

T Wiggins

Jun 24, 2013

Everyone I worked with were forthcoming, friendly and as simple and expediant as possible. I would and have definitely reccommend their service. Once more I would like to thank the staff for making my dream a reality.

Jimmyd43

Jun 6, 2013

I attempted to deal with a local Dealer re my wants and desires, and needs concerning the purchase of a new 2013 Jeep Sahara. His stock was limited, and although he gave it his best shot, he could not compete with a much larger Dealership. I went online and came across this Dealership. Two phone calls later I had a price and 95% of the transaction was accomplished on line. I expressed what I wanted for my vehicle and what I expected to pay for my new 2013 Jeep Sahara. Orolando McNair sent me a form to fill out and informed that I would receive at least the amount reflected on the form. He also advised that it could be higher. When I arrived at the Dealership, they took my vehicle re ascertaining if the condition was on par with my statements concerning same. I was impressed that the final figure was $600 more than I expected. I filled out some paperwork, Orolando, being a complete professional, went over the new cars equipment, and I was on my way. Thia is the first time in 40 years I have EVER had something nice to say about a car Dealership. I only wish I lived closer to this Dealership to have my new car serviced. It should be noted that I asked where I could post a GOOD review about this Dealership and was referred to Dealer Rater.

DNash

Jun 5, 2013

I first contacted JP Kim through an internet inquiry. Within minutes he had responded. Later that day after my husband and I arrived at the dealership, JP was waiting for us. He was a pleasure to work with as he actually listened to what I wanted in a car (we had visited other dealerships and they tried to get me to settle for other things). I will definitely recommend JP Kim and your dealership.

The Fosters

May 28, 2013

My husband and I were looking for a Toyota Sienna automobile. We did our research online to find the available vans in our area. We went to ALL the major dealerships in the metro Atlanta area, and some independent ones. We focused our search mainly on Toyota dealers, since we wanted a Toyota. Our search was quite stressful, to put it mildly. Being in our mid to late 50's, pre-approved with great credit, knowing what we wanted, we were ready to BUY! For the most part, we were treated as if we were ignorant first time buyers. Our expectation that we should be able to negotiate was met with sarcasm and condescension. At the MAJOR Toyota dealer in Stone Mountain, we had to go find a salesperson, and he became somewhat angry and quite disrespectful at our attempt to have a negotiation process! At the end of two VERY long and stressful days, we found ourselves at Hayes in Lawrenceville. Samantha greeted us immediately with warmth and sincerity, and talked to us about the Toyota we had seen online. Hayes was willing to negotiate with us, and we left with what we felt was a VERY fair price. Imagine, getting a good deal on a Toyota at Chrysler-Dodge-Jeep dealer after going to so many Toyota dealers, some as far away as Sandy and Powder Springs! Go figure, right?! I wish we had gone to Hayes to begin with, and saved ourselves a lot of stress and aggravation! The entire staff treated us with dignity and respect, and it was greatly appreciated! A heartfelt "thank you" to all involved!

RDP1

May 22, 2013

I recently purchased a new Chrysler from Hayes in Lawrenceville. Mark Wong was my salesman. I was very satisfied with the way Mark handled the sale. He was very courteous, knowledgeable, and helpful. He really seems to enjoy working with customers and knows his product. I received a price that I am satisfied with. Darius Jackson handled the paperwork. He also was great to work with. He explained all the different options available without being pushy. I appreciate that.

Kemalk

May 11, 2013

I purchased a 2013 Dodge Ram 1500 May 10th,2013. From beginning to the close of the deal the experience was outstanding! Mr. Joe Johnson deserves every praise, raise, and recognition. His Customer Service is the best I've ever experienced, please future customers ask for this man he's the best. The dealership should continue to be the best in the state and possibly the country, the staff, managers all professionally great people. I give this dealership and Mr. Joe Johnson a 100 out of a 100! Thank you for everything

K Hye

Apr 29, 2013

JP was great. I look forward to doing business with Hayes and JP in the future. Any friends or family will be referred to your Lawrenceville location.

khysler

Apr 29, 2013

JP was great. The whole experience was smooth and easy. I would recommend JP and Hayes ti all of my friends and family for future purchases

Mob Boss

Apr 26, 2013

I am mobilility restricted and was in need of a new automobile. I am a Chrysler/Plymouth/Dodge fan for many years as my purchasing record will show. I have had a long standing relationship with Hayes and in most cases, I feel that I have been treated fairly or I wouldn't have purchased 7 new/formerly owned cars and trucks from them over the last 25 years. My son was given permission to bring a Chrysler 300c home for me to test drive and look over before purchase. This opportunity really helped me and Hayes make their sale. The car was a little more than I wanted to spend, but they usually are!. I know that JP Kim and Joe Lard stayed after hours on Saturday April 20 to make this deal. I also greatly appreciated that as well. It was a little rushed, but at the end of the day both individuals did a fine job, were very personable, and were as clear as they could be on points of finance without the benefit of having lending institutions open at the time the deal was struck. The car is absolutely beautiful, and a pleasure to drive. Thanks.

Vanessa

Apr 19, 2013

I walked in one afternoon and JP Kim attended me promptly. He listened to everything I had to say, so he knew exactly what I was looking for in a vehicle, in regards to color, style, engine size, and of course price! When we finally found the vehicle I wanted, he worked with me extremely well, especially with my budget, and was able to get me an out of the ballpark deal!!! Not only did he attend to all my needs, but to my daughters as well. He had complementary refreshments, that he purchased for us. He also took the time to play a game with my daughter and entertain her. This is beyond great customer service. I will definitely be returning to Hayes and I will be purchasing my second vehicle from them very soon. I can't thank JP Kim and the rest of his team enough! Thank you. Vanessa

Great Mazinger

Apr 18, 2013

JP and Mr.McDonald knocked it out of the park! They got me the vehicle I wanted and JP was very knowledgeable,going down the check list with me and explaining all the processes thoroughly.Very professional interaction.I will certainly tell all that ask me about my vehicle about my excellent experience!

Ashley Wages

Apr 15, 2013

I thoroughly enjoyed my experience at Hayes. All Of the employees worked with me and helped me pick the perfect car. I would recommend this dealership to anyone! Thanks!

Mark L.

Apr 8, 2013

My experience with Hayes Dodge/Chrysler/Jeep/Ram was outstanding. From my intial contact via e-mail, the Internet Sales Specialist Chris Ruf, was courteous and professional. As we worked through the deal on a 2012 RAM 1500, the final, out-the-door price was very important to me, but it was Chris' personal touch and warm personality that closed the deal. The simply fact that I was willing to make a 6 hour round trip to buy this truck indicates how comfortable I was with purchasing from Chris and the Hayes dealership. I left the dealership driving a new truck and feeling like I had made new friends that I can count on in the long run. I would do it all again and I will in the future. Great staff and good deals. No buyers remorse, just great feelings driving my new vehicle !

Loganville Family

Mar 16, 2013

Our experience was great. We had a older model van to trade-in and had a bit of negative equity left on the loan balance. Mr. Marlan Crawford and his team was able to work a deal that fit perfectly within our budget on a new vehicle, and the discounts/incentives ate up the negative equity that was owed on our van. The dealership did not haggle us, and we walked away with a great deal. We love our new vehicle and it is perfect. I would highly recommend Mr. Marlan Crawford; he went above and beyond our expectations. Thank you, The McCall Family

Ms.Williams

Mar 14, 2013

I walked in Hayes Dodge and Chrysler looking to purchase a brand new vehicle. I walked in an meant a friendly sales guy, I told him what I was looking for and that I had been online looking and had a few emails from one of his associates. He informed me that per their protocol I had to speak with whom ever was handling my information online I asked do I have to I would rather work with you so he checked with his boss and the guy was not there WOOOOOOOHOOOOO. It was him and I working together at that point and I was really happy b/c he was such a nice guy. We walked out on the lot an I showed him exactly what I was looking to purchase a 2013 Dodge Charger black on black fully loaded an there it was sitting on the lot, we took it for a test drive and this guy really showed me the ins and outs of this beast of a car, I was ready to sign on the dotted lines after that test drive. Long story short the guy the awesome guy I keep referring to is BOB FRIENDLY BOB THAT IS! He was great I have never had a car shopping experience that awesome he was really there for all my needs I'm sending everyone I know who needs a car to FRIENDLY BOB and not for the referral fee but because BOB is really the best, I finished my paperwork and got the keys I was so excited and so was he I gave him the BIGGEST HUGE and thanked him and drove off into the night. I will never forget FRIENDLY BOB!!!!

Wkeyes

Mar 12, 2013

JP and Dion worked as a team and did a great job. Our expectations were met by this 2 individuals. They were easy to work, friendly and made us feel that they were interested in us. The 4 for price was due to document fees for I have never like them. That said, the Hayes team worked to get a price on 2010 and trade-in price for 2008 Honda that closed the deal. Very nice experience, no song and dance. Joe in Finance Group made that process very pleasant and worked to fine us the very best rate available . GREAT EXPERIENCE!!!!!

MsGirl

Mar 5, 2013

Car buying can be a scary experience for anyone especially with dishonest salesmen trying to make a quick buck. Joe Anninos however makes the whole buying experience awesome! He definitely knows what he's doing, he's straight up with you the whole time. A+

Jason

Feb 26, 2013

I actually did my request through the website given online and Mark got in contact with me with specifics and pdf'd me a copy of the details of the vehicle I was looking for. This dealership beat CarMax's price by $500 and also included SiriusXM for 12 months VS CarMax at 3 months. They also installed a tow hitch for me before I picked up my new vehicle the next day. Mark did a great job of explaining all the features in the vehicle and I actually upgraded from the Grand Cherokee Limited to the Overland with the price break they gave me and a better understanding of the vehicle. I bought my last 2 cars from CarMax, but Mark changed my mind by not only beating their price, but being extremely knowledgable of the vehicle I was shopping for, which made my buying decision much more confident. I absolutely love my 2013 Overland Grand Cherokee. Thanks, Jason

Sherrice Hodge

Feb 18, 2013

I had the hardest time finding a dealership that not only had fair prices but one that would also put my needs before their own. That's when JP Kim came to the rescue. When I first got in contact with JP I asked about one particular vehicle and after he did extensive research to find me that vehicle my indecisiveness kicked in and I asked about another vehicle. JP was very patient and caring with me, he made sure that I knew that he was there for me. If I need an answer he was there to provide it. He wasn't pushy or overly eager just to make a sale, he wanted to make sure that I was happy not only with a new vehicle but with him and Hayes CDJ. JP didn't try to upsell me, in fact he let me make my mind up on whether or not I wanted extra features. He explained the ins and out of the vehicle and what features was available. Honestly, I was amazed at how friendly the atmosphere was at Hayes CDJ and how caring JP was, I was sure that I would have to deal with a sleezball but JP was definitely not that, if anything JP was the example of the perfect sales professional and he didn't have to email me his yahoo dating profile (insider joke) like some other dealerships were doing. So if you're looking for a family friendly environment and the best sales professionals to offer you a fair price and the best deals then Hayes CDJ and JP Kim are the ones to see. Trust me, you can't go wrong by paying them a visit.

Brad and Kasey Whitfield

Feb 8, 2013

Absolutely the best experience I have ever had at a dealership. Mark Wong takes pride in making sure his customers are well taken care of and does everything he can to make the experience at Hayes a very different one from any other dealership you may have experienced. I know this is both his and the dealerships consistent way of doing things because not only was I impressed, but the two people I referred to Mark and Hayes were just as happy to have made their purchases here. We plan on coming back to Hayes for service on our vehicle just because of the experience we had making our purchase. We have already serviced our 2013 Jeep Wrangler here and even the service department was impressive. All around, the Hayes team is a beacon of light in the drab darkness of dealerships!

Loyal Bulldog

Feb 7, 2013

Good experience with good people. Cars are expensive. Having not purchased one in 8 years, there was a "sticker" shock; Salesman Mathis was very patient walking me through the process. Answered all of my questions. Did not exert any pressure to deal. Impressed with the whole operation.

Marcus Ushry

Jan 31, 2013

Hayes was outstanding and by far the best choice for me to purchase my first car. Every employee there are eager to assist you and want to make sure you making the right decision. The financial department was excellent. They look to find the best cost and payments for you. If I purchase a car in the future I will return to Hayes definitely. Thank you Hayes to putting me in a new first car.

William

Jan 30, 2013

Excellent overall experience with the professionals at Hayes... I would highly recommend Hayes for the purchase of a new vehicle and for ongoing service. I am a returning customer.

Contentcarbuyer

Jan 14, 2013

Chris went above and beyond to make sure everything went smoothly. I have purchased many autos and he really did a great job. His follow-up after the sale made me know I wasn't just another customer. He really cared that I was satisfied with my car.

rebpierce

Jan 13, 2013

I shopped on line through the USAA Car Buying Service. Hayes Chrysler, Dodge, Jeep had the best price and discount. We spoke over the phone and through email until I was able to get to the dealer, as I was out of town. They had the car I wanted at an unbeatable price. The sales person, J. P. Kim was very pleasant to work with and really knew what he was doing. There were no surprises and everything went smoothly even thought I didn't have everything I needed with me. I could not ask for a better car buying experience. Bob P.

ASJ

Dec 31, 2012

My husband & and I went to Hayes to trade in a vehicle that had negative equity, for a new vehicle. I that thought there was no way this would happen. So after MANY emails to JP Kim, which he always responded (thank U JP)I made an appointment. The day of the appointment we showed up too early. No problem JP immediatly introduced us to Nina Waite. She answered any questions that we had. She focused only on us the customer. We had narrowed the vehicle down that we were going to get & because it was getting late, we returned the next day. Nina had a customer when we returned, which was no big deal because she was awesome the first day, so JP stepped in. He was just as great as Nina. We had the kids with us, so lets just say JP & our 8 yr old daughter had very interesting conversations. He made it very intersting & fun. Lots of laughs :) I would totally recommend Hayes, not only for the vehicles & the rebates they were offering, but to us customer service is the #1. Thanks so much! April J

gvickery

Dec 28, 2012

The overall experience was good; the sales man was great the only thing I would complain about is the cleaning of the car for delivery to me.That is why I gave a 3 on the quality of work. There where water spots on the chrome and the tires where not clean. You could see where the hand writing was still visible on all four tires and the cargo area had soap still in it, and finger prints on the rear window of the cab. Suggest the vehicle be reviewed before delivery to customer. Richard offered to re clean the truck on Thursday but I could not make it.

LBROWN

Dec 27, 2012

I originally had contact with Hayes and their body shop when my Honda was towed to them, as they are a preferred shop for State Farm. The service and friendliness from Robin & Todd was outstanding, so I thought I would include a Jeep as a possibility when replacing my totaled car. I visited the lot on a Saturday and met Dion. I let him know I was looking at different cars but wanted to test drive the Jeep. I spent about 30 minutes with him and told him I would be in touch. I received a follow up email from him and my decision was made. The service from Dion was outstanding, quick, friendly and professional. The same can be said for Darius Jackson in finance. I referred a friend to Dion and he made a purchase as well. This is a unique dealership and I look forward to using them again for any future car purchases.

POPA RICK (FORD FAN)

Dec 22, 2012

If you have to take your car to the body shop make sure you take every thing out of car. When I went to clean out my truck after it was totaled, many items were missing. One being a brand new jack. When I asked about the jack the manager said he would check in the shop and see if it was left in there. Since the truck was hit in the front and the jack was stored under the back seat, I asked him why would they even remove it. Of course then he said the tow company must have taken it out. When I informed him the truck never went to a tow yard, I had it towed to my house. He suggested I take my problem to the front office, but would not give me a name of someone to talk to up front. Needless to say I never got my jack, or any straight answers. One hour of nothing more than giving me the run around. Please be ware of HAYES CHRYSLER OF LAWRENCEVILLE. GA.

Millers from Mississippi Gulf Coast

Dec 17, 2012

Nina made my first new car buying experience a easy and comfortable. She cared more about me and making sure the car I had chosen was a good match rather then just making a quick dollar. Wish there were more like her! Derek made the financing part a breeze! Thanks Hayes team!

acasinofriend

Dec 16, 2012

Our car search started two years ago. We had been to five area dealers in three states. Cars.com was our search engine. We knew we wanted a Crystal Blue Chrysler 200 Limited with Sun Roof. Nobody could come close to the price that Hayes was offering. We also traded in my wife's car. They gave us a fair deal and we are quite happy. This new car that we got was everything and more. We drove over six hours, and believe me it was worth it. I will be purchasing my car from them in the future. No hassle. Very patient. Great experience. My wife got cold feet, but Nina was very understanding.

Pale Rider

Dec 9, 2012

Found a car on the internet, autotrader.com, and send a request via internet about the car. I was in need of a reliable inexpensive used car. I received a call from Steve Mathews later that afternoon, Tuesday December 4. I met Steve Wednesday morning to look at the car and had my wife meet there as well. There were 2 other model cars she was interested in and this was the first one we looked at. Not sure about our credit, daughter in college and some other matters, Steve suggested we give it a shot. Meanwhile we test drove the car, 2012 Dodge Calbre, and the wife was happy with it. We completed the credit app and we both had to get to work. I called later that afternoon and Steve told me everything was good and if we wanted the car to come on in. I went to the dealership and in less than 30 minutes the paperwork was finished and my came and picked up her car. Very smooth very friendly process. I have bought a vehicle from Hayes before, Chevrolet Suburban in 2004. I'll go back again and have reccomended Hayes to everyone. I told my friends and family how smooth and friendly this entire process went. Thank you Steve making this happen the way it did.

Dodge Truck Restorer

Dec 8, 2012

This was a great truck buying experience. Professional, prompt, and friendly personnel. Dion and Darius were great! I can't remember the young man who took us for gas but he was very nice also. Thanks, Bob and Sue Martin

Hammering Hank

Dec 6, 2012

they understood what I wanted with my vehicle, took the time to work within my timetable as to ordering, payment and just showing coutesy. It was all about me and my request

Jmyers

Dec 6, 2012

JP made this purchase smooth as silk! I appreciated his non pushy approach and his skill to hold a conversation. If your in the market for a vehicle and don't want a wombat sales guy then give JP a call. Jeremy Myers. MMG INC LIlburn Ga

Thomas

Dec 5, 2012

We really enjoyed working with Mark Wong as he helped us through the complete buying process for a 2012 Dodge Grand Caravan. We quickly agreed on fair & honest pricing - thereafter he was very helpful as he gave us very thorough instructions on how to use the many features within the van. We are now very satisfied Hayes customers and would recommend Mark and the dealership to others.

Grand-mapper

Nov 24, 2012

Best experience and customer service! The salesman was awesome, the mechanic who installed additional parts was excellent and the finance person rocked !

xpmaven

Nov 24, 2012

Friendly and authentic atmosphere. Not your typical car buying experience - refreshing to see a car dealership operates without the sales game(s). This is not to say that we did not negotiate a fair price, just that the process was void of conventional sales tactic. The Hayes family obviously understands that success is a derivative of their people (employee), and it shows!

Chrysler 300

Nov 7, 2012

I was in need of a good quality used car, a friend of mine recommed Hayes Chrysler. Joe Anninos was very helpful and made the process painless. Darius in finance was great also. I would recommended Hayes to all my family and friends.

jeepbud69

Nov 4, 2012

Hayes has a great inventory of trucks, which is what we were looking for. Not only did they have one of what I was looking for, they had five. The price was excellent and the service was outstanding. It was worth our four hour trip from Tennessee to Lawrenceville to purchase our new truck.

padcates

Nov 3, 2012

Excellent service, extremely friendly - Purchased the vehicle I wanted at the price I was asking

Minivan Mom

Nov 1, 2012

We visited about 3 dealerships in Roswell/Alpharetta/Duluth before visiting Hayes. We were looking at the Honda Odyssey vs the Chrysler Town and Country. All the other sales people and car dealerships were incompetent. The other sales personnel either didn't know what they were doing or weren't motivated enough to know there product & competition. Mark Wong was a breathe of fresh air. He had a high level of knowledge of not only the T & C but compared & contrasted it with the Odyssey. The first thing he did was evaluate what our needs were. He wasn't pushy in selling us a new vs used vehicle but really helped us to make a decision to fit our needs. His communication style was very clear and organized. He offered to pull up 3 vehicles to show us the different trim level vehicles side by side. Some of the other dealerships used a golf cart to wheel us around huge parking lots which was uncomfortable and ridiculous because we had a baby and a 2 year old. Mark was very passionate about answering any questions or concerns but wasn't overbearing. He let us take the vehicle for an overnight test drive. Mark is truly a model sales professional that all dealerships should to strive to hire.

truckman

Oct 26, 2012

Friendly staff and fast negociating it was a pleasure to work with Dion, his knowledge of the vehicle was great and very friendly in answring my questions

DMoorman

Oct 23, 2012

I just recently bought a new minivan from Hayes. My husband and I started the search online and found some great deals from Hayes, we went to visit and started out working with Fred Sharpe. He was very courteous, professional and friendly. He really worked with us to meet our financial needs and to get the vehicle that we really wanted. The day that we came in to sign, he was out of town, but he passed our torch onto Nina Waite. I was impressed at how knowledgable she was with where we had currently gotten in the process with Fred. She made the final signing on the vehicle very easy and quick. She too, like Fred, was very kind and professional. They gave us a great deal on our trade-in and, again, helped tremendously in getting us the vehicle we wanted for a very reasonable price. My experience with Hayes, and particularly, with Fred and Nina was very easy-going and professional. I would recommend them any day.

RealNate

Oct 19, 2012

This was my second purchase from Hayes this year. They were very friendly and helpful and paid me a fair price for my trade in one the first purchase. The second purchase went equally well but we bought without a trade. Everyone was great to work with.

Nanny

Oct 18, 2012

I came in to look at a used vehicle I had found online at Hayes. I had to trade a car I had owned 15 years(yep crazy). Keith was very friendly and after asking me many questions about my trade gave me more than I had imagined. They made my experience awesome and I was in and out in a reasonable time. I have never had such a great experience buying a car as I did at Hayes. I have already told friends to buy from them and will in the future as well. Thanks Keith and Bill! S Dewey

Mike

Oct 17, 2012

This is the best car buying experience I have had. I feel like Bill and Keith were very upfront with me, they were fair and honest. I didn't feel pressured or guilty (when rejecting an offer). The negotiation was pleasant, usually haggling with car dealers can be intense and sometimes offensive. The dealership had a good family feel to it, everything went smoothly.

Thrifty purchaser

Oct 16, 2012

Dealer is considerate of my time. Trade appraisal process and buying of used vehicle was quick and fair. Gave me good trade-in price with little negotiation. Will definitely visit them again when I need another vehicle.

vJeep

Oct 11, 2012

Outstanding sale representative. Took the time to search all over the state to find the Jeep Wrangler with the options I wanted. Took over the sale from my original sales rep and performed professionally. Everything was handle perfectly. Would recommend Bill Mathis to any one looking for an automobile.

rickyg72lhs

Sep 25, 2012

Purchased a 2008 Chrysler Town& Country. When I test drove the vehicle the tire inflation light was on. The tire was leaking air and Hayes never repaired it. I purchased the vehicle anyway. I 've had to replace the tire since Hayes wouldn't do anything about it. Love my vehicle by the way but I will never do business with you again since this is the second situation I've had with used vehicles not being checked out.

A. Knight

Sep 19, 2012

Hayes Chrysler Dodge Jeep RAM-Lawrenceville always provides a positive experience, when I bring my vehicle in. They make the check-out and rental car transition extremely smooth. I will continue to use and refer family & friends to them.

Sybilyn

Sep 19, 2012

ordered spares for a dodge nitro on line and got excellent service prompt feedback

Belinda

Sep 18, 2012

I shopped for a new Jeep a year ago and was dealing with a salesperson by Internet. He assured me that he could get a specific rate after viewing my credit. I called the day I was supposed to pick up the vehicle and was told the salesman (who was supposed to call me that day) had taken the day off. Because of time constraints I spoke with a "manager" who quoted me a rate at twice what I had been promised. I will never buy a car here. The only reason I am wasting time with this survey is because they have emailed constantly for the past year as if they think I did make a purchase and ignored repeated attempts I've made to "opt out" Maybe now they will allow it ....

Bubba

Sep 18, 2012

Subsequent to speaking with internet sales, I elected to visit Hayes to determine if the deal was as represnted. Since it required a 2.5 hour drive (I live in Alabama), it required a leap of faith. Our verbal agreement was honored and I did indeed purchase a new Challenger. I only wish they were located closer geographically. Donald L. Hiltz Rainbow City, Alabama

cadgear

Sep 18, 2012

One of the few dealers in the Atlanta area that makes buying parts easy and affordable. People usually cringe when I tell them their part is a "dealer only item", but now that I'm using Hayes, it's so much better. The parts department was clean, organized, friendly, and well stocked. The parts selection is priced very competitive, considering they supply OEM Mopar parts - not cheap knockoffs. I highly recommend anyone who is searching for that "hard to find" part check out Hayes - they probably have it, can order it, and won't blow out your wallet on the way.

Patrick

Sep 18, 2012

I bought the vehicle from another dealership because Hayes no longer had 2011s on the lot. I decided to start my service history with Hayes due to location and reputation. I took my 2011 Grand Cherokee there due to an issue with the sunroof. It was semi-fixed, the replacement part Jeep sent did not fit correctly, but Hayes installed it anyway. So I contacted the service manager about my concerns, communication was difficult but I did finally touch base with him. The assistant service manager contacted me, got me an appointment, and I brought the Jeep back. This time everything was done right and the customer service was great. Ultimately, they made things right, so I will definitely continue to take my Jeep there for service. Only complaints are that the service department feels old and dirty. Both times I got my vehicle back I had to wash it because there were so many dirty hand-prints inside and outside. I have dealt with other service departments in other, newer dealerships and I definitely would prefer a more sterile, clean feeling. I wish there was a good viewing area for customers to see there vehicles while being serviced. I'm that type of owner, always very clean and well maintained.

Sheila

Sep 18, 2012

My husband and I have been a customer of Hayes for about 15 years. We always get excellent service and have bought several vehicles from you as well.

Ricky

Sep 1, 2012

I called the salesman and told him i was on the way. I had about a 45 minute drive and when i got there he was busy. I got another salesman that i had not talked with and come to find out the silver RAM i wanted to see was stored 20 minutes away from the dealership.

Candygirl

Mar 27, 2012

I came on the lot to drop off a friend for service. I was approached by a WONDERFUL salesman named Cedric. He struck up a conversation and wound up showing me a couple of vehicles. He was very knowledgeable, but not at all pushy. I wound up test driving and loving a pre-owned Grand Cherokee Limited which I bought the next day! The process was very easy and hassle free. Darius was a joy to deal with in finance and Dave and Dusty were very friendly managers. I even enjoyed listening to the Nate sell a car in the office next to me. I truly enjoyed my experience at Hayes Lawrenceville and I would recommend them to anyone in the market to purchase a vehicle. They are a family-owned dealership that did make me feel like family. Thanks guys!!!!

wantedgooddeal

Feb 28, 2012

If you find a really good deal on their internet site and you live out of state, the advertised price is for "IN STATE CUSTOMERS ONLY". So it seems they are not interested in selling cars.