Used Cars for Sale at Hendrick Honda in Charlotte, NC

Collision

Jun 14, 2016

I appreciate Darron McCullough in the collision department of Hendricks Honda. He is efficient, organized and pays close attention to the details. He communicates and keeps you constantly informed. Sometimes I felt Darron was the only one working to get my car fixed. Thanks for a great job Darron..

Goodbye BMW

May 29, 2016

Excellent sales,under cut the other guys in an email, confined in a call and follow-up email. Got deal closed in 1/2 an hour over 3 days of hard core negotiations with other guys.Really spectacular team. Carol got the paperwork done lickety- split, Moises was a super human breath of fresh air in a sales guy. He managed multiple sales at once and made my son and I feel great. And to Charlie Warren the deal maker, to you, hats off. You got your customer in mind and not just the business of greed. My fiends and family already have heard about you guys and it's been less than 24 hours since my FABULOUS Accord purchase.Keep up the good work. :D!!

Frank Stamey

May 23, 2016

Once again, I received excellent service for my Hondas at Hendrick Honda in Woodgbridge, VA. We have been owners of many Hondas since 1983, and with Hendrick since 1991. We have always received excellent service in both purchasing and service each and every time. This visit was to obtainannual Safety Inspection and my service writer was Phil (?). He met me upon my arrival and quickly and efficiently processed me in and in normal time expectations notified me that the inspection had been completed and that the vehicle was in excellent condition. He further advised me where the vehicle was parked and that all of the paperwork was in the vehicle. As stated above, once again I left Hendrick Honda fully satisfied.

dntwanttoshare

Apr 6, 2016

Price of the new car was very good but I need to wait for 4 weeks to get delivery based on my color preferences. On the day of delivery I found some scratches in the vehicle by then I signed all the documents and loan check was also taken. There took the vehicle for cleaning and asked me to come next day. I still found scratches after cleaning and not convinced to buy new car with scratches. There are in no position to replace the car inspite of inventory does exist and asked me to take back my money. I finally quit and asked for money which their paid immediately for cash portion but loan check was already submitted and encashed. It took multiple followup and almost nearly 2 weeks back for the money to be returned to the bank. I had to take the interest and big time pain for shopping in this location. Infact I am royal customer at this location :(. Please don't pay or sign before looking into the car is my learning.

JUSTIN CATES

Apr 2, 2016

Two weeks ago I was involved in an accident that totaled my car. Being a full time engineering student with a full time job, I had zero time for the mess that ensued. I knew I wanted to try an Accord for a commuter car as I had previously had a Camry. As soon as the check came in from my insurance I filled out an Edmunds.com form for an Accord and was contacted by Steve Bagwell at Hendrick Honda. I told him what had happened, what I had driven before, and what I wanted in a car. He was very helpful as I explained my financial situation. Without tooting my own horn, I have great credit, but hadn't planned to purchase a car. In other words I hadn't paid down all of my credit cards, and saved up a large down payment in anticipation of totaling my three year old car. He was very understanding, and was able to map out the situation before I ever arrived at the dealership. He had a comparable car ready for me to test drive, and got me fantastic lease terms, that actually reduced my payment by $100 from what my previous loan had been. I was able to add a few extras, and still come out $40 cheaper with a brand new car. The experience was surreal compared to my experience at other dealers, where I always seemed to struggle for a lower quality vehicle at a much higher price than my credit warranted. In any case, the clear coat and tint were done immediately as soon as I was able to bring in the car, and Steve was very helpful during the entire process. We exchanged phone calls regularly throughout the whole deal. The financing office was also fantastic. I was given great deals, and the paperwork was run through about as painlessly as possible. This all happened between 8:00 pm and 10:30 pm as well. Nobody acted irritated that I kept them at work two hours late because of my own terrible schedule. The overall experience was fantastic, and I look forward to my fiancee' getting her first new car at Hendrick in a few months, and I definitely look forward to trading up there at the end of my lease!

tstitt79

Mar 30, 2016

I came to the dealership with little expectations and Ronnie overdid himself and got me the vehicle that I really really wanted. Top notch service!

Celine123

Mar 12, 2016

Ronald Lopez is an excellent dealer. He is so prompt and able to make his efforts to satisfy his clients. I am happy with help me get. I will strongly Recommend him to all.

JoeM

Mar 5, 2016

Very poor service 40 pt ins not done, things missed cost lots of time and money- John service mngr very rude, not helpful.

alexismae7

Mar 4, 2016

Being a college student, buying a brand new car can be an overwhelming process with no family close by for support. I walked in simply looking for ideas and walked out happy as can be with my brand new car! Marc Santana jumped right in and helped me find the perfect car for all my wants and needs. He also worked very hard with his manager and was able to get me an even better deal! He was extremely helpful throughout the process and a great guy to work with! I will definitely be recommending this dealer to all my friends and maintaining a relationship with the team during the life of my vehicle.

Melissa

Feb 20, 2016

I found Hendrick Honda after visiting 3 other dealerships and having terrible experiences. Hendrick was understanding and easy to work with. We had Troy as a salesman and he was never pushy and made the whole process pleasant. I had to hurry at lunch to get my trade in appraised and he understood that that was all I could do at the time and was fine with it. He didn't try to push a car on me at all. Best of all, they didn't make false promises like other dealerships and they don't completely lowball your trade like other dealers. They take time to actually look at your trade in and drive it instead of offering you an amount that would be for a vehicle in terrible shape or what they all consider "auctioning price" online. I will definitely be back if we decide to get another Honda down the road.

Melissa

Feb 5, 2016

Charles Myers was amazing & everything went smoothly. All questions were answered & then some..Will be buying from here again! Finance went smooth as well! I have to say I would recommend this dealership, most pleasant experience ever!!

Jenny Brown

Jan 11, 2016

This is the second time my husband and I have bought a vehicle at Hendrick Honda on South Blvd. in Charlotte, NC. Tony Howsare in Sales sold us both of these vehicles-the first one after my Financial Adviso,r Matthew McRee with Ameriprise in Blythewood, SC, told us how great this dealership AND Tony are.From quality inventory for all vehicle price ranges to superb customer customer service from those in Sales with Tony (Nate Pearson, Carlos) to those in Finance particularly Dorian Gordon; this dealership is the best we have met up with after 41 years of marriage!My first purchase in 2012 of my dream retirement car, a Honda Odyssey to hold 5 grandchildren, brought us to Tony Howsare who should teach sales people all over the world and in many companies how to sale with the very best customer service we have ever seen. Tony KNOWS his cars and demonstrates an obvious passion for finding the right vehicle for his customers. With Nate Pearson's assistance, my husband and I felt like we were doing business with family members.Dorian Gordon in Finance spent much time with us in finding the best options for paying for my second Honda Odyssey after the first one was totaled by another driver. Dorian treated us with the utmost of respect while displaying MUCH knowledge regarding finance.

Chirag Shah

Dec 1, 2015

I went first time just to test drive the car. Charlie and Sam helped very well and gave me upfront price for the 2016 vehicle which I was expecting for 2015 CR-V. I roamed around to few other dealership nobody was near to that price. I went back and purchased car, i should have done it on day 1 itself. Thanks Charlie, Sam and Tony,Really appreciate all your help. thanks,

Hugh

Nov 16, 2015

Had both vehicles service here, after trying to deal with another dealership, I took the 20 miles drive to Hendrick...I can't say enough about the service I received..I am now locked with this dealership..Even though it was busy somehow both service agents remember me, and approach me once my cars were serviced..Good job ladies and gentlemen

unhappy customer

Nov 7, 2015

I went to Hendrick Honda for an oil change and tire rotation and asked that they check and adjust the tire pressure if necessary. The 2014 Accord EX coupe has nitrogen inflated tires and the low tire pressure light has never come on. As I am driving home I notice a light lit up on the dashboard that I had never seen before. After I got home I checked the owners manual to find out what the light indicated, it was the low tire pressure light. I had to go back to Hendrick Honda in a driving rain storm and inform the service advisor Kyle Blagg that the low tire pressure light is on. He takes the car back to the service dept. and when he comes back says all the tires were 25psi and they should be 33psi , making it seem like it was somehow my fault.The low tire pressure light was not on when I entered the service department, and had never come on before in the 13 months that I have owned the car. Mr. Blagg never offered an apology for the service dept. allowing my car to leave the dealership with under inflated tires and the low tire pressure light on. I told Mr. Blagg I expected Hendrick Honda's service dept. to be better than that and his dismissive response was "your car is parked out front" and he turned and walked away. The service technician's error was compounded when Mr. Blagg chose to take on an arrogant demeanor instead of saying something like I'm sorry this happened or I'm sorry for the in convenience, had he done that, I would never have written this review.

Honda

Nov 3, 2015

I had such an enjoyable experience at Honda Collision. I wanted to thank Darron for his service and our conversation. You are really great at your job. Even though I came to you having been distressed about my car being hit, you made the experience very delightful and easy.

Adamshope

Oct 27, 2015

I bought a car there 5 and a half years ago. I called back 2 hours after buying the car and told the person who did my financing and sold me an extended warranty that i no longer wanted the exrended warranty. He said tye loan had been made and that he would cancel the extended warranty and i would get the money back when the loan was paid off. The extended warranty was never cancelled and that person no longer works there. $2000

JohnDHuffman

Oct 19, 2015

Quick service replacing the recalled airbag in my CR-V, but when I tried to pick up the car, it had a check engine light and stalled repeatedly in the parking lot. Neither had ever been issues prior to dropping it off, but the service department refused to look into it without charging $110 for diagnostics. I spoke to management and they agreed to read the check engine light. The results eventually showed the issue to be unrelated to the airbag replacement, but it also revealed their lack of commitment to customer service and their only goal to be taking your money.

Norm

Sep 20, 2015

I brought my Honda Accord in for my 2nd service. Chris Curran has helped me both times. Both times have been great. Chris was very attentive to what I needed. He kept me up to date on my service. Took the time to discuss in detail what they were doing and also answered all my questions that I had for future service. I would definitely recommend them for all your service needs.

Goldie

Sep 8, 2015

Jess Johnson was the salesperson who helped me with my recent purchase of a Honda Odyssey. She is pleasant, professional, and competent without being overbearing. She answered all questions quickly and completely. Once I had made the purchase, Jess spent a great deal of time orienting me to the new car and all its features. She has since followed up with me to make sure I am satisfied with my purchase. Hendricks is fortunate to have her in their sales department. When it was time to negotiate the price of the car, I was introduced to Sean McLane. I had done my research prior to car shopping and did not want to spend any more time than necessary. Sales games are wasted on me. Sean is a polished sales person/negotiator. He initially made a suggestion about the negotiating process which would have necessitated my returning to the dealership before getting a price. When he realized I had no interest in that, he quickly revised his approach. I didnt buy the car on the spot, but, when I left, I had all the information I needed to make a decision. Without that, I may well have purchased from the dealership I had previously purchased from.

Wickedcute123

Sep 2, 2015

I brought my car in to get it's second service since purchasing it, and my advisor Daniel was fantastic! He had my car in and out in a timely manor and was super nice and very friendly! He kept me well informed while I was waiting and answered all of my questions!!! This is my third time working with him and he's still as wonderful as he was the first time! I look forward to using him again!!

Linda K

Aug 22, 2015

From my e mail to Tim Whitener to request service, until the time I left after my car was serviced, Tim treated me as if I was the only customer that he had! He is the best.

Gtn

Aug 14, 2015

Shout out to Robert Conley and Gus Forbes! Thank you for an easy car buying experience! We were treated with kindness, humility and respect! Will recommend this dealership and the staff!

Milo55

Aug 14, 2015

Our experience with Hendrick Honda was extremely professional from the time I made an email inquiry to the time I met Troy Rivens. Troy was very helpful, explained everything in detail, and went out of his way to make our experience an easy one. My internet contact was Andrew Patteson. Thank you for getting back to us so quickly. Using the internet price made everything run smoothly.

Jen

Aug 13, 2015

We have bought several cars from John Tatum at Hendrick Honda. Not only does he know all of the features that the car offers, but he sets you up before you go. He always makes sure we know everything before we sign anything or walk out the door. He is knowledgeable, professional and just an all around awesome guy. Won't go to anyone else but him. Sean McLean and Manh are also amazing to work with from the business side..highly recommend!

Dr. Memmie

Aug 12, 2015

Yesterday was the first time I met Clarissa Parks. She was friendly, knowledgable, and easy to talk to. She couldn't have been more helpful.

Jeff

Aug 12, 2015

I have always had positive experiences with Hendrick Honda. My most recent experience was the purchase/lease of a 2015 Honda from Tony Tyshchuck. It was an easy process and at NO time did I feel like I was haggling as I have at other dealerships in the past. I just discussed what I was looking for and Tony and his manager Andrew were fantastic. I also have been utilizing the Service team and Jeffery Smith specifically for previous service work needed on my 2003 Honda. His professionalism and responsiveness has always been reliable and that experience with Hendrick Honda I what made me decide to go to purchase/lease my next car from Hendrick.

bill

Aug 12, 2015

I've bought 4 Hendrick Honda's over the past 2 years. Most recently, Vickie Athey continued the string of helpful and knowledgeable associates I've worked with. Having dealt with other Honda organizations in the past, the Hendrick experience is heads above. Most importantly, they respect my time and treat me like customer they want to see again. And I'm sure they will.

Jim7142

Aug 11, 2015

Melissa Evens was wonderful to work. She was informed, prepared, efficient to work with and just a delight to be around. My daughter and I were very impressed and 100% satisfied with our experience. It was an easy and pleasant way to buy a car. I would recommend working through them any time.

Lovemycrv

Aug 11, 2015

Jeffrey Smith took responsibility of the service on my car. And he did an awesome job. I was in and out in no time. Thanks!

RyanM

Aug 11, 2015

Jeffrey smith was friendly and courteous. My car was serviced in less than 90 minutes. He answerd all my questions and I trusted his knowledge.

tony48

Aug 10, 2015

I was very satisfied with the service provided by Hendrick Honda and Scott Wendel the Service Consultant. The service performed on my car was relative complicated and Scott did a good job explaining what would be done, the estimated cost and when the work would be completed. The work was completed without any problems and at a cost consistent with the estimate.

JoeG44

Aug 9, 2015

I was very pleased with the friendliness and professionalism shown by Tim Whitener on my visit on Aug. 7, 2015. Highly recommend Hendrick Honda overall.

Satisfied Customer

Aug 8, 2015

I recently had service performed on my 2012 CRV and was delighted by the whole experience. Jeffery Smith, Service Advisor, attended to my service needs as always, and he was outstanding. His personal concern for my service needs was very understanding and professional . Hendrick Honda is fortunate to have such an employee. Also, I appreciated, while waiting for the service to be completed, the very pleasant young employee who offered me popcorn and water. The extra special touches in all that Hendrick Honda does for its customers is definitely appreciated by this satisfied customer.

ali123

Aug 8, 2015

Daniel Smith is absolutely amazing! I called him many times to confirm issues with my car that needed to be fixed. He was always patient, and called me proactively with updates. I had a big repair, and he really helped me with the price as well. Will definitely call him if I ever have any more issues

blowing rock

Aug 8, 2015

My sister and I were fortunate to have Chip greet us at Hendrick Honda! He is so nice, not pushy at all. He's very knowledgable about the cars there. I was interested in a CRV and he was able to help me narrow down the best one for me. I've driven Volvos for 28 years, so I wasn't sure what I wanted to do since I hadn't been to Volvo yet. I went back two days later, on my way to Volvo, to see what they would trade my car in for. Chip showed me a CRV that just came off the truck, made a great deal, and I never made it to Volvo. Chip has a great personality and does not push you to buy anything. He knows what he's selling, explains the car to you, and is still available at any time by phone or by coming by to help you learn your car more.

Dguti

Aug 8, 2015

The people at Hendrick Honda on South Blvd are fantastic! I cannot say enough about our experience there. We had the great fortune to work with Troy Rivens. He made good things happen for us. He is friendly and made us feel welcome and comfortable the whole time. Car buying can be a stressful thing, at least that was my experience in the past; however, I never once felt stressed, pushed, forced or uncomfortable while I was working with Troy. Mon in finance was great as well. Again, I can't say enough about everyone that helped us purchase our new 2016 Honda Pilot!

desidog

Aug 7, 2015

I continue to use Hendrick Honda because of their outstanding service department. When I got my second recall notice for another faulty airbag inflator, (both front seat airbags had bad inflators,) the dealership handled them both quickly and professionally. Dave Thomas made sure my car was fixed and did so in a very timely manner. Still a happy customer.

John

Aug 7, 2015

I bought my 2015 Accord from this dealership and my sales consultant Troy Rivens was very knowledgeable and courteous but made the whole process go very smooth. His offer to be of service "after the sale" enhanced my opinion not only of Troy but of the whole Hendrick Honda organization.

Robin G

Aug 6, 2015

I went in for a scheduled oil change, and was amazed and how fast and convenient the service was. As soon as I pulled up, they were ready for me, got my information, and showed me to the waiting area. I was only there for 30 minutes...top!! He explained to me what he did, and that everything with my Honda was great. I just purchased her in March....this is my 2nd Honda, and I will never buy any other Make!!

Jinnysully

Aug 5, 2015

I found the service, facilities and personnel way above average. Scott Wendel even solved a window opening problem I had as part of checking in. I had a recall repair done so didn't have a complex situation. I would definitely recommend Hendrick Honda. Virginia Sullivan

Lee12000

Aug 5, 2015

From the scheduling of the appointment to the service received, I rate this service center EXCELLENT! My Honda Civic Hybrid had an IMA System Malfunction, plus it was due for an oil change. Mid-afternoon, I learned the oil change was done, but the IMA System Malfunction showed the IMA battery had failed - serious deterioration - and had to be replaced. This required the ordering of a new battery. Surprisingly, I received a call from Jeffery Smith 7am the next morning to let me know the battery had come in. At around 9:30am, I received a call that my car was ready to be picked up. Jeffery answered all the questions I had regarding the new battery and the warranty. Thank you Jeffery for the excellent service. LeEtta Greiner

NG15

Aug 5, 2015

The service was fast and good! I have always received great services from all staff at this dealer and I do recommended it. Thank you!

bellmore03

Aug 5, 2015

Brought my new accord in for scheduled service- could not be happier with the service I received!!! Such a piece of mind to know you are leaving there with a safe & reliable car! Thank you!!!

Charles 77

Aug 4, 2015

August 3, 2015 Stefanie Brunner, Appreciate so much your excellent customer service this morning, Monday. You saw me standing there and came over to take care of me and get the process flowing. The information you shared about my services was full and to the point. Thirdly, when the job was complete, you came immediately to the customer lounge to let me know. Your manner, behavior, is excellent making me feel at ease and safe. Thank you so, so much! Charles ElligsonHonda CR-V Ownercelligsonatyahoo.com

Christie

Aug 4, 2015

I built the Pilot I was interested in on your web site . It was difficult to find the trim model I wanted . Steve Bagwell responded to my email immediately..Although Hendrick did not have it in stock ,Steve looked for one for me and was able to find one that was going to be built and shipped to the dealership in a couple of weeks . I was able to place a deposit to hold it , In the meantime they received one like I wanted so Steve contacted me and the deal was completed. Ahead of schedule! The pilot was transferred to Raleigh and delivered to me !! It is beautiful!! I had built this same pilot at about 10 dealerships and Hendrick delivered ! Thank you. By the way a friend who had always been a " van " person is now considering a pilot and I certainly will recommend she call Steve Bagwell when she is ready !

abraham

Aug 3, 2015

Thank you Troy Rivens for making easier my purchase of 2015 Honda Accord.He treated me well and his overall service was excellent . I am enjoying my New car

Andy Thompson

Aug 3, 2015

I go to Steve every time that I can when it comes to servicing our cars. Steve has taken great care of both of our cars and is really good at his job. He is knowledgeable and works with a sense of urgency and I like working with him.

amanda90lewis

Aug 2, 2015

Thanks to Troy Rivens for helping me purchase my 2015 Honda Accord I have been wanting since the model was made. I am enjoying my new car this is a early Birthday present to myself ?

Iszabella83

Aug 2, 2015

John Ward at Hendrick Honda helped me find my dream vehicle. They were able to transfer it from another dealership for free and had it ready for me when I pulled on the lot. The process was smooth and enjoyable! I would recommend John Ward and Hendrick Honda to anyone looking for a new vehicle!

Ew21

Aug 1, 2015

I'm simply delighted with the great service I get from Hendrick Honda. Always professional, polite, prompt, honest and fair. All your service advisors are great but I now ask for Dan Cannon since he's really gone above and beyond for me anytime I've needed help. You and your team have most certainly earned my loyalty, not just for service but I would buy from you also.Erwin W

Happy Honda HRV owner in SC

Aug 1, 2015

My husband had bought a few new Hondas from this dealership before & it was time for me to upgrade my ride. I received excellent service from John Ward & couldn't be happier with the purchase of my new Honda HRV EX SUV. John made the purchase easy and helped me even sync my phone before I drive it off the lot. I am a proud new Honda owner and just loving how easy they all made this process.

jguilshan

Aug 1, 2015

First time leading a new car. Troy Rivens treated me right with no pressure. Manh Nguyen led me through all the paperwork quickly and effeciiently. Would recommend. Would return -- five stars

pippin53

Aug 1, 2015

I couldn't ask for a better experience buying a car than was supplied by Ronnie. He was trustworthy and went out of his way to make it a good experience for me, explaining all the in's and outs of the different models. He made it feel like a friend/family deal. I will definitely buy my next car from him.

Rae.tay07

Aug 1, 2015

I want to thank Mr.charlie Meyer and Sam Andern from start to finish they made sure my experience at Hendricks Honda was a pleasant one.. The team at Hendricks are excellent everyone you came in contact with made you feel like home. I highly recommend this dealership to everyone..I wish I could give them a 10 star rating.thats how excellent my experience was....thanks again

steelbite

Aug 1, 2015

I would give them 5 stars but they fell short of my high expectations in 2 areas. 1. Left my wife's car there the whole day for a service. When I got it back it had not been washed. It's not a big deal but my VW dealership I take my car to washes the vehicle every time I take it there unless I ask them not to 'cos of time. It is a nice touch, and a mark of a dealership that goes the extra mile. 2. This was a little annoying, but they take the car key off the set of keys when you drop the car off, then give you just the car key back, and the set of keys are left in the car. Not a huge deal, but it would be nice if they could reattach the key to the set before they return the car. Again not a big deal, but why not go the extra mile and just do it. If they want a 5 star rating, then they need to address those 2 issues. Otherwise all employees were very friendly, and all other aspects of my visit were fantastic.

Jguilshan

Aug 1, 2015

First time leading a new car. Troy Rivens treated me right with no pressure. Manh Nguyen led me through all the paperwork quickly and effeciiently. Would recommend. Would return -- five stars

civic

Aug 1, 2015

The team was AWESOME to work with. Will not use any other dealership. They are very personable, friendly, and treat you fair.Thanks guys,Darlene

Ann

Jul 31, 2015

Scott Wendel has always given me excellent customer service. When I have questions about my Honda, I can count on him to give me a straight answer. Overall great service every time! Thanks!

Satisfied customer

Jul 31, 2015

I cannot say enough of howmuch I appreciate the excellent service of Hendrick Honda and the extra mile that Jeffrey Smith always goes. I always ask for Jeffrey Smith and he always come through. Jeffrey has always acted like a true professional with his own personal touch. Thank you Jeffrey!

J

Jul 30, 2015

This Honda dealer is unique. Unique in the way that they always make me feel like i'm family when I'm there, whether its for a purchase or service. I would not go anywhere else. Dennis Sanford is an asset to this company.

Jack

Jul 30, 2015

As always, Scott Wendel and the Hendrick Honda service department did an outstanding job providing expeditious periodic maintenance on my Honda CR-V. Well done!

Cheryl

Jul 30, 2015

Darron McCullough in the collision center was so caring and helpful when my Fit was totaled due to an accident. He went above and beyond in dealing with the insurance company, and was so sympathetic when he advised me that it was a total loss.

2012 Pilot

Jul 29, 2015

I've been coming to Hendrick Honda to have our Pilot serviced since moving to the area in 2014. Dennis Sanford was my service advisor this time and he was great. He was very pleasant and customer oriented. He was very thorough and let me know how grateful Hendrick Honda was for my business.

2015 Civic

Jul 29, 2015

Manny Dasilva was great! He explained everything clearly and offered me different options. I never felt pressured and knew exactly what I was getting. I would recommend Manny and Hendrick Honda.

Bob Fraas

Jul 29, 2015

I have been been very happy with the service provided by Hendrick Honda. Jeffrey Smith has been someone that I have come to rely on to provide the best advice on service and and car maintenance.

Jsantaniello

Jul 29, 2015

Dan Cannon is a rock star service provider. Every time I come in his sincerety in his desire to keep my family safe in our van is readily apparent as well as his timely delivery of services.

TMichelle

Jul 29, 2015

I've been coming to Hendrick Honda since 2003 to buy and have my vehicles serviced. Dave Thomas is an excellent service advisor and he has always been very thorough, attentive to detail, pleasant, and professional during each visit. He explains any issue in great detail along with the importance of keeping my vehicle serviced. I'm sure the other service advisors are great, but I always opt to have Dave Thomas as mine. You won't be disappointed!

diva 40

Jul 28, 2015

I really liked the way Honda makes me happy with their customer service.. I work in retail so to me that's a big deal.. Please keep up the great work.. Hendrick Honda is number one in my book always... Thanks

larrySC

Jul 28, 2015

first time taking my accord for service an it was like nothing i have dealt with before. Dennis Sanford greeted me when i pulled my vehicle into the garage area, imeadiantly started the process an was very nice an informative. all my information was in the system did not have to do anything but go to waiting area, car was finished ahead of time, could not ask for a better experience than the one i had. thank you all an will tell everybody about the buying an service of your dealership.

Mike1101

Jul 28, 2015

I called the service department on Saturday & was given an appointment for Monday. Tim Whitnerer was the rep that worked with me. He was excellent. It was a pleasure working with him.Mike Angelon

Rifkacoleman

Jul 28, 2015

About 8 years now, I've been using Brent Bell as my Honda Representative. He is extremely informed about vehicles in general, especially Honda's. All these years and several cars later, it's like we are family. I know I can trust him to assist me in making major purchases for my family. He is a very patient man!Sean McLean has been assisting me just as long as Brent, and I am pretty sure he is the sweetest man I've ever met. Over the years, he has always taking the time to make sure I'm taken care of and satisfied! I am very grateful for these two and always look forward to seeing them again!

CRV Folks

Jul 28, 2015

Vickie Athey was great. This is the 2nd car she has helped us with and both times she was wonderful. Vickie knows the product and the in's and outs of customer relations. She works hard. Gus was also great during the deal. Thanks to both of them. Hendricks is a class organization.Ray Klauk

Arun

Jul 27, 2015

I experienced excellent service provided by John Miller for my Acura RDX. He was professional and courteous and went through me with the entire bill details.

Dracula

Jul 27, 2015

I was interested in evaluation of my 2004 Accord. Dennis explained the nature and scope of the checklup. Everything was done satisfactorily. At this time I have not yet decided whether to continue driving my car for another several years, or consider purchase of a new one.For your information, if you are reading this, I despise survey questionnaires of this kind. I think they are demeaning to employees, and insulting to customers. I have had considerable experience with questionnaires in the course of my professional career, and I know that they are nearly worthless as sources of information.For example: as regards automobile service, only two ratings are realistically possible: Satisfactory, and Unsatisfactory.In addition, asking me to connect this with social media is an insult.I am completing this only because Mr. Sanford has assisted me capably several times over the years, and I would not want him to be penalized for absence of a review.

pp,love my crv

Jul 27, 2015

Since a third party purchased my car for me, this was my first visit to Hendrick. I was very impressedwith the service department. It was a quick and comfortable wait in their very convenient lounge.Since I live 80 miles from Hendrick Honda, I had planned to move my service to a Honda dealership closer to where I live, but after this visit I will be returning to Hendrick Honda.

twhite2006

Jul 27, 2015

I dropped my car off for service and my advisor Clarissa Parks kept me updated and called to let me know what I needed done for my car. She was great:)

KHLOEE2727

Jul 25, 2015

My name is Khloee. I purchased my 2012 accord from Hendrick honda south boulevard. Had my first service appointment this week. Dennis Sanford took care of me. Very professional

slee

Jul 25, 2015

Quick and painless maintenance as always! The check in was quick even with the long-ish line. Jeffery was awesome in explaining the parts and services needed on my car, and as always it was done before expected. Thank you guys.

ben chen

Jul 25, 2015

my name is xing ,i been come here for 6 years already ,they all the way doing a great job ,thanks for everything ,i will come back next time

biguy

Jul 25, 2015

Jess Johnson and Sarge Killian made everything really easy when buying my new Honda Odyssey. They had everything ready to go by the time I came in, I just had to start signing. Gave me a better deal than I came in for and treated my family and I great while we were there with lunch and snacks for the kids! It was my third car from there and I will be back!

Cindy777

Jul 24, 2015

Thanks to Hendrick Honda and Richard Peacock for the best price and the top notch customer service that I enjoyed when purchasing my 2015 Civic EXL. Richard went above and beyond to make sure everything went smoothly. I drove over 200 miles from my home to purchase from Hendrick Honda in Charlotte and it was so worth it! I will definitely be referring my friends and family to Richard when they are in the market for a vehicle. Thanks Richard!

David Warren

Jul 24, 2015

Chip Conley once again could not have treated us better. It is always a pleasure to do business with a dealership and its representative, who says what he will do and does what he said. Never any "smoke and mirrors", just ethical business.

Spotdog

Jul 24, 2015

Melissa Evans was a superb salesperson and busted her behind to take care of us and make the experience not painful and not an all day long adventure. The finance person we dealt with was snippy when we didn't buy any extras, but this is our third vehicle purchased from Hendrick honda and they have a great sales staff. Melissa Evans was the best!

zwhite226

Jul 23, 2015

Thanks to Jeffery Smith who has helped me the last couple of visits to Hendrick Honda for routine service/maintenance. He is always very thorough, professional and courteous --- this last week I was in and out in little more than an hour!

Kaye

Jul 21, 2015

Your salesman Umberto Spinillo was great to work with. He treated us kindly with the utmost respect and professionalism. He did not pressure us while looking at cars. I knew exactly which car I wanted to look at, because I had been looking at the website for days before coming to the dealership. He was very helpful and helped us close the deal fast. He did not rush us so he could help another customer, we had his undivided attention. Will highly recommend him to friends. Thank you so much Umberto!

Satisfaction

Jul 21, 2015

I come to Hendricks Honda dealership to have my car serviced because of the personal attention and respect. Mr. Dave Thomas takes time to make things clear as he explains the work that will be done on your car. It is great to be able to come to a place and not be taken advantaged of because you are a woman.OGT

Bill

Jul 20, 2015

Jeff Nall has been servicing my wife's car for many years, so when the time came for me to buy a new car, I wanted to go with Hendrick Honda - not because I was fixed on one particular car brand but because I was fixed on buying from the very dealership with the service department that had proven itself time and again. Jeff is extremely knowledgeable and works very hard on behalf of the customer to ensure that cars are properly maintained without breaking the bank. Jeff always addresses everyone of the concerns at hand even as he helps us to troubleshoot and to plan for any upcoming needs. Jeff takes seriously the commitment to provide customers with reliable, trouble-free and safe cars while making routine and unexpected car maintenance both pleasant and easy.

carletho

Jul 20, 2015

Fast service, great dealership, very professional. Explain the problems that my car had, and price was a lot cheaper then expected, would recommend anyone to visit.

Asian4ever

Jul 19, 2015

I would say always excellent service I get from Dennis Sanford & from your Staff. Last Friday July 10, 2015,I bought brand new tires from Sam's & afterwards went to Honda place for alignment. Whenever I get service done for my CRV, I always ask for Dennis Sanford due to his excellent service & experience in the Company. He is always happy, pleasant, friendly & helpful.On the 15th of July, I went back to Honda place to re-program the computer due to the sensor was broke & "TPMS" light was on. Dennis Sanford helped me out to talk to the Tire Dept Manager at Sam's regarding the problems they did to my Honda & asked the Sam's Manager that they should reimburse me. I was very happy that Dennis Sanford able to helped me. What a great experience I had!! Dennis Sanford is very knowledgeable. He knew what he's doing & what's going on when somethings wrong with your car . And "YES!!" I will recommend Dennis Sanford & this place to friends & others.And also thank you to Sean Mclane, he is always nice & friendly when I'm around and so as other staff & the customer service as well.Again, thank you Dennis?. May God bless each & everyone of you!

ianski31

Jul 19, 2015

I brought my 2014 Honda Accord in for a routine service on Thursday. Donald Gunn was my service coordinator. He was friendly, helpful and explained all my options and suggested what I should get done. Very happy with my service experience and will be using them in the future. Thank you for a great experience.

Jack

Jul 19, 2015

From the moment we drove into the service "reception center" to job completion, my wife and I were made to feel comfortable and at home. The young gentleman checking us in to Jeffrey taking our information while Danny was occupied, we never felt rushed, pressured or uncomfortable in any way. Professional service and customer relations, from start to finish.

Leo2108

Jul 19, 2015

Came to Hendrick's to see if I could be help in finding another Honda and to lower my payments.Brad Thompson helped us all the way. He was friendly, concern of our needs. He got us in touch with the right people to help. He got us what we wanted in our car. Everything was on time. Very great experience and time dealing with Brad. Thanks to Brad Thompson, Daniel Marsh and all for your help.Ronnie Johnson

NettaQ

Jul 19, 2015

I have been doing business with Hendrick Honda for over 8 years now. From going in servicing my cars to signing a new deal on another car...there is nothing but family friendly service with no pressure behind it. This will always be my Honda home. Dave Thomas is a great man & always takes pride in his customers as well as his work. Brent Bell is my agent I will forever go to when purchasing my future cars.

Photogirl

Jul 19, 2015

Jeffery Smith handled my transaction on July 17, 2015. During my check in, he noticed and pointed out that someone had stolen the sticker on my license plate; I never would have noticed it. His attention to detail is impressive and very much appreciated. Thank you Mr. Smith for the excellent service.

Don Fort Mill

Jul 17, 2015

Sean Smith (no relationship) was overwhelming with such a great attitude to treat us with the utmost respect and professionalism. There was no "high pressure" to buy! Sean simply showed us the car we had come to see...and gave us a great deal without the "games most dealers play"!Our experience with Hendrick Honda was without a doubt, one of the easiest car buying efforts we have gone through.It will be a pleasure to recommend Sean to any of my friends or family who are in the market for a car.

Oddesee

Jul 17, 2015

My experience was good they took care of the problem with the car. Dave Thomas was very nice he called to let us know of some other repairs that were needed on the car.

Denny

Jul 16, 2015

I came in contact with a lot of employees during my recent visit to Hendrick Honda. All of them were so helpful and friendly while assisting me with the purchase of my 2016 Honda Pilot. Excellent customer service is SO important to me, and that's exactly what this dealership has. Not to mention they were very efficient and timely getting my new car ready to go, both prior to me arriving and while I was at the dealership. I definitely had a great experience with Hendrick Honda.

dbui99

Jul 15, 2015

The staff that I worked with were very knowledgeable. They also took the time to make sure all of the details were understood and answered all of my questions in a gracious and friendly manner. This is the 2nd time that I've gotten a vehicle from Hendrick Honda. I would highly recommend Paul, Ronnie and Andrew to others.

dpot

Jul 15, 2015

I worked directly with Jeff Nall at Hendrick Honda in Charlotte, NC and my experience was fantastic! Jeff and the team were prompt, professional and courteous. They clearly explained to me the several issues that I was having with my 2012 Honda Odyssey and performed the work timely. I was promptly e-mailed a document called Know Your Vehicle which included a red/yellow/green analysis of my cars systems based on a multi-point inspection. I did not ask for this report nor was I expecting this report. Jeff was great to work with and I will be returning to Hendrick Honda for future service.

jeffkravat

Jul 15, 2015

Dave Thomas was polite and prfessional. He delivered the car in less time than promised. He fully explained to me the process and my options, and where to wait.

JerriD05

Jul 15, 2015

Being a first time buyer I was looking for a car with a good rate. Mr. Ronnie Lopez was a great with helping me find something with my budget. He explained everything clearly and was willing to answer any questions I had!

Jtutolo

Jul 15, 2015

Troy Rivens answered all questions and listened to what I was looking for in a vehicle at the price I wanted. The service was great!

NurseJenny

Jul 15, 2015

Clarissa Parks was awesome!! She made sure everything was taken care of from the rental care to making sure I had the best deals available! Thank you Hendrick Honda and Clarissa!

RhyneR

Jul 14, 2015

Great service and attention at Hendrick Honda. If you need a vehicle, ask for Jason (Jay) Levin. He was very helpful and patient while I was choosing my Honda Civic Coupe!

terrytolbert

Jul 14, 2015

Jeff Nall was very helpful in helping me get my Acura AC repaired. Not understanding there were others ahead of me on appointments, he worked me into the morning and had me completed in the time he suggested. Good experience and price was what was estimated at check-in.

DaveC

Jul 14, 2015

Darron McCullough was flawless. He called me practically every day with a quick update on the status of my repair. So I always knew the latest-and-greatest and when my car would be ready. And it was ready exactly when he said it would be, down to the exact hour. I've always taken my repair work elsewhere, but no longer. The Hendrick experience was flawless.

Carl Porter

Jul 13, 2015

Chris Wilson exhibited a high-level of professional salesmanship w/ my wife & I in selecting our 2015 Honda Accord.....no small task, requiring extensive product knowledge of Accord Trim levels to match his prospective buyers needs & expectations. After test driving (2) cars, we successfully concluded the price/value discussion in record time....left the dealership after closing time w/ a new 2015 Honda Accord! Thanks, Chris!!We are excited to join the Hendrick Family of 4-wheel Hondas!!

ali123

Jul 12, 2015

I had just moved to Charlotte recently, and had some issues with my AC as well as a needed oil change. Dan Cannon was very patient in explaining the issues, what we could do about it, and how he could help us with the cost. He was very genuine throughout the process, and definitely made the experience friendly and trustworthy. Will be going back if I have any other issues!

Reseda6526

Jul 12, 2015

I went to the Dealership to purchase another Honda Odyssey. I purchased my first Honda from Jason so I made him aware I was in the market for another Odyssey. He provided me all the information that was needed and I purchased the car. He and the staff was excellent...Thank You....Dace Richardosn

HondaCRV

Jul 11, 2015

Overall, I had a truly delightful experience at Hendrick Honda. Ken Hill was extremely patient and thorough throughout the entire process which made me feel comfortable and confident in my purchase. Everyone was very helpful and welcoming, which also made a usually unpleasant experience, an enjoyable one. Thank you so much! And I love my new car :)

msweeney1008

Jul 11, 2015

I brought my car in for the door acruators. And an oil change. Amazing service from the second I pulled into the service bay. And Jeffrey Smith was super pleasant to work with when he called to discuss my car. I actually first had an appointment for the same thing in Rock Hill, because that is where I purchased my car. Unfortunately it was a very bad experience and frustrating. So I called Hendrick Honda and it was amazing and comleptly different! I will be shopping for a new car within the next few years, and I am 100% going to Hendrick!

ROCK

Jul 11, 2015

Great service. Really like Scott Wendell. Forthright and Honest. Not building a sale! I have had several good services at this dealership. I wish i saw evidence of management there.

rothwell70

Jul 11, 2015

We had two previous experiences with Hendrick Honda so, when it was time to buy a car for our daughter, it was an easy choice. We worked with Richard Peacock on this deal and let me tell you, he was fantastic. He is knowledgeable about the product line, patient and above all, he listened to us. We will be back again at some point.

Barb

Jul 11, 2015

Manuel Dasilva made the car buying experience pleasant - less stressful. He took the necessary time to make sure I was happy with my choice and understood all the programs associated with the vehicle.

Burgandygirl

Jul 11, 2015

From my first call to driving off in my new Honda, I felt like everyone at Hendrick Honda wanted to help me. I spoke with Andrew Patteson on the phone, when I got there they were expecting me. Stephen Bagwell wrote up and closed my deal. He informed me every step of the way. He was patient in answering all of my questions and helped me set up my radio and phone! I felt like he went above and beyond. It was a really great experience and I have been telling everyone I talk to about how smooth everything went! I felt like a valued customer!! Thanks guys!! Robbie.

100Myemail

Jul 10, 2015

My sales person Troy Rivens was great! He was very attentive and pleasant. I would definitely recommend friends and family to buy a car from Hendricks Honda

Connie123

Jul 10, 2015

I have always appreciated the professionalism and great service I receive when I take my Honda in for service. My service rep, Don, is always nice and helpful. The waiting room is nice with plenty of seating, several TV's to watch, Internet, snacks available, etc,". Don gives me updates, letting me know the progress on my car. And most important to me, is I have never felt "ripped off'" there. Don is truthful and doesn't try to add on unnecessary services. I highly recommend this dealership.

jlw

Jul 10, 2015

I am pleased with my first visit to Hendrick Honda for service. Jim Burrows was exceptional in his patience, knowledge and help. I will continue with my service needs and will ask for Jim.

MBHough

Jul 10, 2015

I was very pleased with the service that I got from Tony Howsare at Hendrick Honda. He was friendly, professional, and able to help us get a great deal on our new CRV.

Sherri

Jul 10, 2015

I only buy my cars at this dealership because of Jim Burrows in the service dept! I've bought 3 cars within 10 years all because of Jim. I totally trust him to make sure my car is cared for properly.

Steve

Jul 10, 2015

I always have a great experience when having my car serviced at your dealership. The atmosphere is so very friendly. Danny Cannon, is very professional in dealing with customers.

WAG-DOC

Jul 10, 2015

I went on-line on 7/4/15 and saw a used car ( i am purchasing for my daughter) at Hendrick Honda listed that fit my budget and it was the car i was recommended to get by my insurance company.I left my name and phone number on-line and within 2 hours i was called and told that the car had just been traded in the night before ( therefore it had not even been through their service dept to get checked out ) but they told me that i was welcome to come anyway and see the car and if i wanted it i could put a non-binding down payment on it ( pending inspection ). I went their and met Mr Nidal Hindi at the front door .He was a very pleasant man who did not put any pressure on me and took me around and showed me a few other cars for comparison and then showed the car i was interested in . I wanted that car and they let me hold it till it passed inspection the following Monday . They were very GOOD/FAIR about the final price . They made sure everything was workingand kept it an extra day to make sure. I have two more daughters and i plan to go back to this same dealer when their time comes for a used car.

Epmelchi

Jul 9, 2015

My service manager was Dave Thomas. He was very courteous and prompt. The service that I received was excellent. thank you very much.Earline Melchior

Jenn2000

Jul 9, 2015

This dealership is top of the line when it comes to service, they get u in and out in no time. Make sure u ask for Tim whitener. He made sure I was well taken care of. Thanks Tim

SAM_ASM

Jul 9, 2015

Jim Burrows, in one visit, gave me the best experience at Hendrick Honda, since I've been going for the past 2 years. He was knowledgeable, but also willing to educate the customer. He was friendly and courteous, but not the fake kind. He was genuinely happy to help me, and made my 6yo feel most welcome. I have never had a better experience at any service department, in the 20 years I've been a licensed driver. I would recommend ANYONE and EVERYONE get a Jim Burrows experience at Hendrick Honda. I know my vehicle is in good hands with this gentleman. From now on, I only want to deal with Jim Burrows.

takecarebusinessforJ

Jul 9, 2015

Tim Whitener was my service rep. He was professional and easy to deal with. I have used Hendrick Honda on South Blvd. for at least 10 years and keep coming back. Thanks for the good service. W and J Phillips

TLisenby

Jul 9, 2015

I always have a great experience at Hendrick Honda. Clarissa Park is the only person I deal with when it come getting my car service. She very helpful and always makes sure everything is taken care of that needs to be taken of care... Thanks for all you do!!

BobB

Jul 8, 2015

From the day we bought our new Honda Accord in July 2014 we have had excellent, friendly and professional service. We especially thank Mon Manh Nguyen who was our salesman, and also David Thomas who performed our 20,000 mile service last week when we had our Honda Accord for exactly one year. Thank you for your work!

BradyE

Jul 7, 2015

It was great to work with these guys to buy a car in an emergency. Tony talk great care of me and did not try to "sell" me. He did provide me with all of the information that was needed to make a quick decision. I am from out of town, and the finance department did not try to sell me any unusable services.

buddie52

Jul 7, 2015

Just bought a new CR-V on Friday and AC was not working by Sunday. Took it in to Dennis Sanford and he had an idea what the problem was and took care of it in 90 minutes. Time is importent to me so it was with utmost satisfaction he expedited my repair and I had minimum wait . Thanks Dennis, Gran Hearn

FortMill_HondaGuy

Jul 7, 2015

I went in to have my car service. I have wanted a Crosstour for awhile. However, I was waiting for another year. Then recently, I learned it was being discontinued. While I was in for service, I asked about the Crosstour. Sam Fisher was excellent at helping me not only review options but to purchase the Crosstour and get a good deal. He was great! Mo in Finance was great too!

Berll13

Jul 6, 2015

The service i receive from Dave Thomas was excellent. Hendrick Honda is the best service center in Charlotte! I would recommend this location to anyone.

TCD0928

Jul 5, 2015

Tim Whitener took great care if my car. He took the time to show me the new features and I couldn't be happier. Thank you!!!

Duke2001

Jul 4, 2015

Unreal experience This dealership really gets itThey keep you in the know About your vehicle they' check on you To make sure your fine while your waiting Dave ThomasIs a first class guy

Kate1

Jul 4, 2015

The service personnel at this location are outstanding. Thank you to Tim Whitener and Caleb (service manager) for resolving an issue quickly and efficiently. I will definitely be bringing out odyssey in again for service.

Savta

Jul 4, 2015

Dave Thomas was very professional & helpful in dealing with my car issues He made the entire experience easy & hassle free. It is people like Dave that encourage me to always return to Hendrick Honda

Vinay80

Jul 4, 2015

I have went there 2nd time without any appointments and my service consultant Jim Burrow is awesome fast service with complementary well check. He has also help to understand what's going on with your Car. Thank you

David & Susan

Jul 4, 2015

Stefanie Brunner was my service consultant. She was on the spot when I arrived, made sure she was clear on all aspects of my visit, and clearly explained the outcome of my service. Very impressive!!

John

Jul 3, 2015

Re: Chris Wilson, Hendrick Sales personI would like to take a minute to let it be known that my new Accord purchase on June 26, 2015 was a very pleasant experience. This was made so by Chris Wilson who needs to be recognized as a true Sales Professional. Chris' background in sales and as a finance manager makes him so. During the purchase process of this new 2015 Accord Chris was able to answer all the questions I had about the vehicle and gave me info on features I was not aware of. Hendrick Honda should be made known Chris does excellent work. Beginning in 1994 I started buying Honda Accords and have bought approximately 8 since then. My first 3 or 4 new Accords was bought from Chris at a different dealership.and he has always been able to help me well. This is my first purchase from Hendrick Honda.and I am very satisfied. Kind regards - John Bowers

Lulu

Jul 3, 2015

First time buying experience. My salesman is Jason Levin. Very efficient communication and he's very responsive to all your needs. You can nail down the price via e-mail. The other dealerships have so many tricks. But Hendrick is both honest and straightforward. Although waited for nearly a month to get my 2016 HRV, but totally worth it!

HRVDRIVER

Jul 1, 2015

I was very impressed by the quality of service I received at Hendrick Honda especially from Mr Robert Conley (Chip) in Sales and Mr. Manh Nguyen in Finance. Both employees went out of their way to make sure my car buying experience was not stressful or frustrating. Both were extremely knowledgeable and courteous. I left feeling that I was a part of the Hendrick family. Hendrick Honda has my vote as the "Best" dealership bar none!

TCD0928

Jul 1, 2015

Paul York was GREAT! He didn't pressure me into a bunch of stuff that I didn't need. He listened to what I wanted and he DELIVERED! I drove off the lot with a brand new Honda Civic and I couldn't be happier. Thank you Paul York & the entire Hendrick Family!!!

Tommy

Jul 1, 2015

Once again we were in need of either an upgrade or new car all together. And, we headed straight to Hendrick Honda and reached out to Richard Peacock, for we had previously purchased 2 cars from him in the past. Richard is always easy to deal with and delivered a fantastic car at the right price!!!If you need a new car ( Honda) , I suggest you go visit Hendrick and seek out Richard.

1stDedee

Jul 1, 2015

I brought my accord in because of a noise I heard when breaking. Dave Thomas kept me in formed and treated me with such respect. He was able to answer all of my questions. My car now runs smoothly.

Annabelle12

Jul 1, 2015

Everyone was extremely helpful from the time I started the process to the end. Melissa was awesome and very informative as well. Her attitude and demeanor helped me relax and know I was in good hands. There was never any pressure to buy and it was a GREAT car buying experience. I would HIGHLY recommend Melissa and the team at Hendrick Honda!!!

ChrisF1975

Jul 1, 2015

Melissa Evans has been my trusted partner when considering the purchase of a new car for years. In fact, she has helped my entire family through the process and we come back again and again. Melissa makes what could be a difficult, unpleasant experience and turns it into a pleasurable and confident experience that truly makes us appreciate the car that much more. Everyone we've worked with at Hendrick has provided a similar level of customer service and I recommend them to anyone I know. My past 3 cars have been purchased there and I make the 4 hour drive from Atlanta to Charlotte to do so.

sassy91079

Jun 30, 2015

I had been a Nissan girl for the past 10 years, but I went to Hendrick Honda to check out a 2015 Accord Coupe and fell in love. From the minute I stepped on to the lot until I left that evening, I was impressed with the dealership. Troy Rivens is an amazing salesman; very professional, knowledgeable, and fun to do business with. Sean McLean is also incredible; very personable, helpful, and easy to work with. My car brings a smile to my face every time I see it and drive it, and I will definitely come back to Hendrick Honda next time I need a new vehicle!

Scout

Jun 30, 2015

I went into the parts department for fluid and a filter for a transmission flush and the guy behind the counter was just plain rude! He was also rude to the guy in front of me. I should have just left right then! He acted like it was a complete inconvenience to help me at all. The only reason I went to Hendrick was because I was in the area and had to pass it to get home. But I will just deal with Honda of Rock Hill for my parts in the future.

Sravan

Jun 30, 2015

This is my first time with Hendricks honda and we enjoyed dealing with William Peacock. He is an incredible sales rep, very professional, helpful and dependable. I would strongly recommend William Peacock and hendricks honda.If you need wheels and deals go see William Peacock!!!!Thank you,

H34TH3R

Jun 28, 2015

I brought my car in for three recalls and two of the issues were resolved that day. We had to order a part for the third, which will require another visit, but I was very happy to have my car back the same say. Everyone was very nice and helpful. All my questions were answered.

LTC Retired

Jun 27, 2015

I always receive great service at Hendrick Honda. Jim Burrows has been my service adviser for years and has always exceeded my expectations. I would recommend Hendrick Honda to my friends and anybody looking for excellence.

Pam56

Jun 27, 2015

Melissa Evans has been our go-to sales person for our past 4 cars. She knows her product well, is organized and is very hands-on and helpful- a true pleasure to work with! Knowing that we can deal with her is one of the biggest reasons that we keep returning to purchase cars from Hendrick Honda!

carchick88

Jun 27, 2015

The staff at Hendrick Honda is so helpful and pleasant. Especially Stefanie Brunner. As my service advisor, she was very knowledgeable and easy to work with! I haven't found a dealer that I enjoy being at more than Hendrick Honda!

CrVmama

Jun 27, 2015

The service was great! My first oil change and rotation was free! The service was fast, I was in and out in about an hour. Mr. Smith was very helpful!!!

J Teri

Jun 26, 2015

Tim Whitener provided a most excellent customer service experience during a recent visit for routine maintenance. Thanks for a seamless, efficient and pleasant appointment with your dealership!!

jpdeb

Jun 26, 2015

In my 64 years's, Paul is the most considerate, conscientious, and mannerly salesman I've met. Thank you Paul!The finance dept did not return my call the day before, which resulted in much wasted time - mine - at delivery.

Linda

Jun 26, 2015

I have a 2006 Honda Pilot and Hendrick Honda on South Blvd takes excellent care of my car. Clarissa Parks advises me what I need to have done and if I can wait a little while because of the expense and explains everything to me. I completely trust Clarissa Parks/Hendrick Honda to keep my car mechanically in great running condition. I call Clarissa when I need an oil change or have any questions. She always calls me back promptly and takes care of my request. I feel very comfortable with Clarissa/Hendirck Honda keeping my car running and in my opinion at a reasonable cost. I know the repairs that are done are necessary and they are explained to me. I put complete trust in Clarissa and her advice and never take my car anywhere else. Thank you Clarissa and Hendrick Honda on South Blvd.Linda Collins

Pavitra

Jun 26, 2015

Clarissa Parks Provided best service when I visited Hendrik honda for my CRV device. Thanks a lot Clarissa Parks. I would suggest people to come to Hendrik honda only for their car service.

Marie2

Jun 25, 2015

Clarissa Parks was very courteous. She had a interest in my concerns. Her personality was always pleasant. She sat beside me to tell me what I needed to have done. Liked doing business with her.Pittman Family

Nick365

Jun 25, 2015

I have to give credit to Tony Howsare, he was an incredible sales person. He was patient, kind and considerate when I told him my situation and the price point I was looking for. He didn't try yo up sell me in any way. Probably the most genuine and honest car sales person I've ever dealt with. If you visit Hendrick Honda on South Blvd. in Charlotte, ask for Tony Howsare you'll be in good hands.Thanks Tony,Nick D.

AnnaAB

Jun 25, 2015

Umberto Spinillo made buying my 2015 CRV a seemless and enjoyable process! I'm still in love with this car and the service I got!

Audrey

Jun 25, 2015

Ken Hill was extremely helpful in helping me select my new Odyssey. He made me feel at ease. This was a very pleasant car buying experience. Mon Nguyen was also very helpful and aimed to please in working out the financing. This is my 3rd Honda Odyssey from Hendrick. Service is unsurpassed.

carburnt

Jun 25, 2015

The salesman Ronald Lopez was very professional and courteous.He was very patient,explaining the pros and cons of our choices allowing us to test drive our picks.He answered all our questions.We were so comfortable that it seemed we had known this gentleman for several years. Excellent job .Keep up the good work.Wish you success Ronald.

88keyswowme

Jun 24, 2015

The service was the best yet; I was in and out in under 2 hrs. The waiting room is great with computer carrels, fresh newspaper, coffee, TV. Stefanie explained all the work and the good outcome of their inspections.

angel

Jun 24, 2015

June 24, 2015I brought my van into Hendrick Honda on South Blvd. for a noise check. My service advisor was Jeff Nall. He was very professional and courteous. He called me and explained what all needed to be done. I was very impressed with my repair especially the turn around time was quicker than I had expected. Thanks, Jeff. I definitely will spread the word for the great service I had received.

Kristin

Jun 24, 2015

I made an appointment to have the AC serviced. I was there about 2.5 hours. The waiting room is clean and comfortable. Our service attendant, Jeff Nall, kept me up to date on both the diagnostics and service of the issue.

LMyers

Jun 24, 2015

I took my car in for an oil change and was very pleased with the customer service from the associates. The service was within an hour and then I was out of there.

Eric

Jun 23, 2015

Great service, especially for a late Friday afternoon. Was glad to be able to schedule the maintenance at that time. The staff is always friendly and helpful.

Honda Civic 2015

Jun 23, 2015

I love my Honda Civic 2015 , great dealer and great sellers , just like to said I'm happy with my car and with the person who sell my car! Mr. Sean Smith thank you for help the Latinos to get the best car with honesty respect and dignity Thank you ,

noreason

Jun 23, 2015

From time of driving into service bay area through time of pick up, every aspect of the experience was handled professionally and, promptly by our "check-in young man" and Stefanie Brunner. Stefanie called to inform us car was ready to be picked up, as promised, and charges were exactly as written on original paperwork. Exceptional quality of service...a rarity in today's world. Thanks you!

Pankaj

Jun 23, 2015

I am glad to have my car serviced at Hendericks Honda dealership at South Blvd Charlotte. Clarissa Parks was the service consultant and she communicated everything to me very nicely.

Wickedcute123

Jun 23, 2015

I came in for my free 5,000 mile service on my new 15' civic! My advisor was Daniel Smith! He was awesome and fantastic!!! He made my trip to the dealership absolutely wonderful!! He was super friendly and knowledgeable and I'll definitely be coming back to see him!!!

lb2014

Jun 22, 2015

Jim Burrows very polite, and professional. explained everything being serviced on my vehicle, and estimated the exact time to perform service. Great service at Hendrick Honda

Leo1480

Jun 22, 2015

Dave Thomas provided excellent customer service like always. I always count on him every time I'm at the dealer. The leader of the pack.

Linda Love

Jun 22, 2015

I recently had the first service on my new 2015 Accord. Stefanie Brunner was the service consultant and did an excellent job of setting up my service and explaining everything. The total mileage was only 2,588 but the car was 6 months old, so I wanted to go ahead with the complimentary first service. I waited for the vehicle, it was ready in about an hour.

Marilyn2013

Jun 22, 2015

Dan Cannon has been our service advisor for years. He is extremely knowledgeable and professional. We have complete faith and trust in his advice. He takes excellent care of his customers!

Rosalie

Jun 22, 2015

Dan Cannon was very courteous and knowledgeable at Hendrix Service. He makes getting my car worked on a pleasant experience. I would highly recommend him to anyone looking for help with their automobile.

Bran8417

Jun 22, 2015

Had a great first time visit!! Danny Cannon made my experience great!! I just moved to Charlotte so I'm glad to have Hendrick Honda as my new home.

DWhite

Jun 21, 2015

Clarissa Parks assisted me on my visit at Hendrick Honda. She was very friendly and walked me to check out. She said if I had any questions that I could call her. She was wonderful.

Gary Page

Jun 20, 2015

I brought my daughters car in to have some recall work done. Don Gunn did a great job. The service department found some other issues but did not pressure us to have work that we did not want done at this time. Don had to make a half dozen calls to property follow up and I appreciate his professionalism, Christian charter, and placing the customer first!

Honda Driver

Jun 20, 2015

Jeffrey Smith is consistently excellent at the Hendrick Honda service department. I have bought and serviced multiple vehicles with Hendrick and have never been disappointed.

Marcia G.

Jun 20, 2015

As always the service provided by Hendrick Honda was exceptional. Clarissa Parks went out of her way to ensure I remained up to date on the progress of the service. She was efficient, professional as well as very personable. I would be most happy to continue working with her for all future service appointments.Regards.Marcia Golden

Carracer19

Jun 19, 2015

All of the service done quickly and it was all done correctly and I only had to wait like 2 hours for so much stuff to be done

Bonnie N.

Jun 18, 2015

This is the second new Honda we have purchased at Hendrick Honda. The selection is so good that each time they have had the specific car I wanted on their lot. Our salesman, Troy Rivens was friendly, very helpful, and made us feel liked valued customers. Overall, we had a great buying experience.

Clanner

Jun 18, 2015

I set up a quick and easy appointment with Scott Wendell to have my brake pads replaced and a few things checked out. He was extremely professional and never tried to make me pay for anything I didn't need when it could have been easy to do so. I will not be going anywhere else but here in the future.

Conrad,Peter327

Jun 18, 2015

I came to the Honda Dealership of South Blvd. as a repeat customer. My wife has bought several cars in the past and always was pleased by the friendly service and quality vehicles. She had me read the Customer Report magazine before coming to Jessica Johnson, our Honda Dealer extraordinaire. She just listens carefully and gets what we need. That simple.

kc4ypb

Jun 18, 2015

Having bought three Honda's from the Hendrick dealerships we continue to take advantage of their outstanding service department. It appears that every effort has been done to make the customer satisfied. Because of the quality of the service dept and the sales dept I feel that I'll be a Hendrick customer for life!

Foster, Betty

Jun 17, 2015

I am very satisfied with the used Highlander Toyota that we purchased from Hendrick Honda in Charlotte. It is a beautiful car and I appreciated the professional assistance from Umberto Spinillo. Thank you, Betty Foster

lauren123

Jun 17, 2015

Scott Wendell of Hendrick's service department assisted me recently with service on my Honda CRV. This is one of five cars our family has leased/purchased from Hendrick Honda and we have always had excellent customer service. The employees at Hendrick are consummate professionals from the showroom floor to the service department. I highly recommend this dealership.

KKO

Jun 16, 2015

Our family has been working with Clarissa Parks for many years. She is professional and hard working... always presenting the best customer service possible!! Our family has not only serviced Hondas through her, but we have also maintained our Toyotas through her guidance. Clarissa provides continuous communication with her clients to make sure we understand the information from our service and maintenance experience. Over the years, we have purchased several cars from Hendrick Honda, and Clarissa is one of the main reasons we keep coming back! Thank you, Clarissa!With a smile,The DuPre' Family

jay1

Jun 15, 2015

Don Gunn was very helpful in locating the issue and suggesting resolution. I would recommend This service department from my one experience.Thank you,Jay

JKP in Fort Mill

Jun 15, 2015

I recently went to Hendrick Honda in Charlotte for my first oil change in my new CRV. I specifically requested Scott Wendel when I scheduled my service online. I have worked with Scott in years past. I highly recommend Hendrick Honda on South Boulevard in Charlotte.

KMo

Jun 15, 2015

In for a recall item and Jeff Smith found an item needing a diagnostic. The diagnostic was performed, the repair will be covered by warranty as well as the fee for the test. Nice! Thank you!

Pat52

Jun 15, 2015

I have been going to this dealership since moving to NC 10 years ago. Jim Burrows of the service department has been and remains amazing. I have used them for my old Hinda Civic Hybrid, my son has used thier fine services when he "inherited" that car, and I bought my new car there as well. Could NOT ask for better service-- FAR better than past dealerships my family has had. Now that we are moving-- I will truly miss this dealer, Jim, and the consistent quality and customer service we have recieved.

HL

Jun 14, 2015

Clarissa Parks was very professional, pleasant and helpful during our Ridgeline 30k service visit. She kept us informed on the progress of the service. As always, we enjoyed our visit.

PilotGuy

Jun 14, 2015

Stopped in for a warranty repair. Problem diagnosed, part ordered and in the next day. Returned to have the part installed. In and out quickly with good service and no hassles.

Art CRV 2008

Jun 14, 2015

We had a problem with our CRV, Scott Wendle took great care of us on Saturday, without an appointment. Scott confirmed the problem but the problem did not appear for the mechanic and now 24 hours later the problem has not re-occurred. Scott also told us about a recall that is related to a prior problem with the door locks.We plan on bringing in the car next week for regular service and check on the door lock recall.Regards,Art allen

Cbailey

Jun 14, 2015

I was assisted by Stephanie Brunner at Honda off of south blvd in the service department and she was very helpful and knowledgeable which I greatly appreciated.

bobsalters

Jun 12, 2015

Prompt and courteous service by Tim Whitener !! Tim explained the service and time it would take and was very professional, yet friendly. Thanks Tim !! And Hendrick Honda, for making my visit pleasurable !

JoeyC

Jun 12, 2015

A place is only as good as its service and Dave Thomas always makes sure to give excellent service. Friendly, courteous, professional. Dave is all those things,which is why I continue to return to this Honda dealership to get my service done here. He consistently goes above and beyond and my family and I appreciate that very much. It's good to know whenever we bring the car in, we are going to be taken care of. Whatever needs to be done,was done to the car, Mr Thomas explains it all. We've dealt with Dave for years and plan to for years to come. Highly recommended.

pcbhonda

Jun 12, 2015

Worked with Donald Gunn since I brought my Accord in for it's first service. Always very friendly and helpful. Even though the service department was swamped, I was in and out quicker than usual. That made my day.

Doug Terry

Jun 11, 2015

I have been working with Charlie Myers for over many years and he has given exception customer service. My experience has always been pleasant and enjoyable. Charlie really does a great job of building a relationship with his customers. He truly listens to my needs and always goes out of his way to accommodate my hectic schedule. I am the first person to tell my friends who are looking for a new car....you got to go see Charlie Myers. He is the best.

dwc0765

Jun 11, 2015

I recently visited Hendrick Honda for service on my 2010 Civic. On this particular visit Clarissa Parks served me and I want to compliment both Clarissa and the dealership on the pleasant experience. Clarissa kept me informed about what was found on my vehicle and what it needed. She did make suggestions about the needed services but she was never pushy and never tried to over-sell anything. I wouldn't hesitate returning to Hendrick Honda and would gladly deal with Clarissa again.

Augsky

Jun 11, 2015

I had a wonderful customer service experience with Danny Cannon my service rep. He was very knowledgable and helpful. Excellent customer service work and I appreciate the customer focused experience!

Chucktowndoc

Jun 11, 2015

I always have the service on my Honda vehicle performed at Hendrick Honda on South Blvd., predominantly because of the personal service I receive from the staff. On this visit, Dennis Sanford took care of me. Dennis is always pleasant and helpful, and I ask for him by name when I make appointments for the routine maintenance on my car. The excellent service I receive from Dennis and the other staff at Hendrick Honda are the reason why I will continue to purchase and service my vehicles at their dealership.

Geoffrey

Jun 10, 2015

Hendrick Honda is top of the line servicing shop, consistently polite, respectful and proactive. Each customer experience is as though I am family. Geoffrey Curme

Honda girl

Jun 10, 2015

This is our second purchase from Hendrick Honda. The atmosphere is kid friendly and everyone goes above and beyond to accommodate your needs. This is especially important to a mother of two boys. Mr. Troy Rivens is AWESOME!!!! He took the time to make sure that we were completely satisfied with our new purchase! He really took great care of us! Upon delivery he ensured that I knew how to operate all the features of my HONDA ACCORD. Troy is top notch! Ask for Troy you will not be disappointed :-)

Nallenx5

Jun 10, 2015

This the 2nd Honda purchased from Hendrick Honda. My wife and I dealt with Vickie Athey and could not have been treated with more professionalism and respect. Would recommend Hendrick and Vickie for anyone looking to research and buy a new Honda

Hondalady

Jun 9, 2015

I have been a Honda car owner for almost 30 years. Dave Nichols is the best service consultant I have ever met. His courtesy and his ability to explain what the service that has to be performed are incomparable.

Noreen

Jun 5, 2015

I drove all the way fro Charlottesville, VA to buy my new car at Hendrick Honda in Charlotte, NC.. Hendrick consistently provides exemplary service and care for it's clients and I greatly appreciate this. I've traded in 3 cars and purchased 2, and I drive down for my service as well. THANK YOU!

Pilot #1

Jun 4, 2015

I took my car in for routine maintenance and had the great pleasure of working with Tim Whitener.Tim was great. He checked my Honda Pilot right in and discovered two recalls that I have forgotten. He took care of those so that I did not have to make another appointment, along with my other services in a timely, courteous, and professional manner. The hospitality was such a pleasant experience with complimentary popcorn, water, coffee , TVs, and wifi that I didn't even think of the wait time. If you're looking for the best in overall service Hendrick Honda is to place to go.

civic guy 22

Jun 4, 2015

Donald Gunn is a very easy going guy and a pleasure to work with and really cares about the customer experience he is the reason I purchased my car from this dealership.

cme

Jun 3, 2015

Tim Whitener has consistently exceeded my expectations every time I take in either my Pilot or Accord for service. Its a pleasure dealing with Hendrick Honda and Tim WhitenerCharles E Charlotte NC.

crh1130

Jun 3, 2015

I brought my 2014 Accord Sport in for the regularly scheduled maintenance on Tuesday morning. I was greeted by Don Gunn and he quickly went over what would be covered by the technician. The waiting room is super clean, free coffee, popcorn, nice restrooms. Overall, if you are waiting this is the place to be. Did I mention free WiFi. My car was serviced quickly and Don had me back on the road in hardly any time at all.

Dave from Southpark

Jun 3, 2015

Dan Cannon and his colleagues at Hendrick Honda have consistently exceeded my 'Service' expectations for many years. I always look forward to letting Dan manage my service visits because knows the history of every vehicle in my family better than I do, he always recommends the appropriate services, and ensures that all services and repairs are handled in a timely manner. Furthermore, Dan always lets me know in advance if he believes I might have to wait (if so I either get a complementary ride or simply enjoy the coffee and wifi in the waiting area) - and if I do leave a vehicle for a scheduled service Danny always calls to confirm his estimate before any 'surprise' work is done...he then patiently explains complex (and/or simple) repairs, and checks with his Parts Dept to make sure any required parts are in stock so I will not be burdened with unexpected delays.

Done

Jun 3, 2015

Dennis Sanford was very helpful in getting my issues resolved after much frustration, he was able to get things right. Finally have my brand new car put back to normal.

Greg

Jun 3, 2015

Jeff Nall provided courteous and timely service. I dropped my car off in the morning and received several updates throughout the day regarding the progress of service.

G and G

Jun 2, 2015

Carlos Coyle was the sales rep that assisted us with our purchase. He took all of our current driving needs and requirements into consideration when making suggestions. Courteously and patiently answered all of our questions. Gave us a very comprehensive tutorial when we came to drive our new car home...as it was quite necessary since so much had changed technologically since we purchased our last Honda.

Glenn

Jun 2, 2015

Jessica Johnson was courteous,, knowable, helpful, looked after us very well, She went beyond "normal" to make us feel comfortable throughout the process and after we completed the initial purchase processes. Thank you

Joyce

Jun 2, 2015

I just want to say that Tony was over and beyond what I expected with buying my Accord. I went into the dealership basically blind and not really knowing what I wanted. Tony seemed to understand and was so personable. He realized what I needed after asking only a few questions. And found me the car that I was looking for. He even came out to my home to sign the closing papers. He made sure that I was satisfied with the price and also made sure to get everything right for me. He's quite a nice guy and a wonderful addition to the dealership. I really appreciated having someone that cared for me during the looking and buying process. Thanks so much.

mikep

Jun 2, 2015

Scott Wendel took care of all my needs with my Odyessy. Always been able to schedule at last minute and car is ready quickly without any hassles.

newhondaaccord

Jun 2, 2015

Walked right in with my trade. They offered me about what I was looking for and gave me a competitive interest rate on what I was looking for. My sales rep Manny was great. He wasn't pushy and let me explain what I was looking for. Would highly recommend.

claggen9

Jun 2, 2015

I would like to say My experience with my vehicle purchase at Hendrick Honda South Blvd was out standing!!! My sales persons were Samuel Fisher and John Ward. They were both awesome salesman. I will definitely be back again for my next vehicle purchase.Thanks,Mr. & Mrs. Claggett

Blaine

May 31, 2015

From the time of my arrival to the completion of my service the customer service was great. Stefanie Brunner was my service manager and was insightful and professional.

Herman2015

May 31, 2015

The routine maintenance was completed within the time promised. There were no problems found on my vehicle. All Honda personnel were friendly and very professional.

richard

May 31, 2015

went to hendrick honda on memorial day. called service that morning, and they said bring your car in. i got to the dealership and pulled into service. met by Chris Curen service writer. very nice, professional and most important to me on a busy day was he got me in and out in about 45 minutes. way to go. thanks .. S Stevens

Sophie51

May 31, 2015

My experience with Hendrick Honda was the best. Everything was explained in detail and in words I could understand . Willam Peacock was most than willing to go the extra mile to make me feel welcome and comfortable. This is my first Honda experience, I would not hesitate to go back in the future.

nclayla

May 30, 2015

I went in to have my airbag replaced because of a recall and the warm, friendly, and professional attitude of Ms. Clarissa Parks actually made this made this a pleasant experience. This is definitely a first class operation and will be the first place I look when I buy my next vehicle.

satisfied customer

May 30, 2015

Tim Whitener assisted me for a standard oil change and state inspection. He immediately helped when I pulled into the service garage. Tim was polite and helpful. As usual with Hendrick Honda the service was quick and easy. Thanks Tim.

bevan36wahoo

May 30, 2015

We worked with Tony Howsare on the purchase of our new vehicle. He was able to work a fair deal for us on our current vehicle, and gave us the time and attention we needed while we evaluated which vehicle we wanted to purchase.

kpapa

May 29, 2015

Sean Smith was great working with me to make my purchase of a 2014 Accord. Everyone that I came in contact with was courteous and made sure my needs were met. They took care to listen to what my needs were and actually listened. It was a great experience and I highly recommend his dealership and Sean.

Luvmycrv

May 29, 2015

From my first inquiry via internet, to meeting John Ward in person, I can say this was the most pleasant car buying experience. I got exactly the deal I wanted and needed to make buying my new CRV a reality!!! I couldn't be any happier with it! I highly recommend John Ward and Hendrick Honda on South Blvd.

Hard person to sell a car

May 28, 2015

I just purchased my first Honda and I love it. Mr.Franklin Norton and Mr. Nate Pearson made it very easy for someone to buy a car who hasn't made payments in 12 years. AWERSOME JOB.

lookatme

May 28, 2015

My Honda need maintnance service, call for an appointment got an appointment the next day. I was kindly greeted by Mr. Jeff Nall, who gave me excellent customer service. I explained to Mr. Nall that I was on my lunch hour and he said WOW... I will try to accomodate you...he explained the process and kindly ask me to wait in the lounge, even ask if I wanted a bottle of water (I thought was an extra step on his behalf). To my surprise, my car was serviced in approx one hour.... I love this dealership and will try to get my service appointment with you guys from herein.Even got my car appraised which is a neat feature.Thank you Mr. Nall for your service and continue to give that good ole customer service!!!!!

bestcarever

May 28, 2015

Clarissa Parks made sure that my car was serviced quickly and efficiently........all done with her usual smile and helpful attitude. I highly recommend this dealership!! Thanks, Clarissa!!!

busymom

May 28, 2015

I made my inquiries through emails and then negotiated the price. All I had to do after that was walk in and give it a test drive. Ordered my car and signed the papers all in less than hour and half!!!Manny Dasilva had everything ready for me. This is the third car I bought from Hendrick Honda and every time it has been fast and convenient.

2015odessyrmg

May 27, 2015

Charlie Myers was recommended by a life-long friend. He answered all my questions and did a very professional presentation. Would highly recommend him. Seems to be a very nice person also.

laurita14

May 27, 2015

The over all service received was awesome. I would defiantly recommend to both family and friends.

LeeAnn13

May 26, 2015

I have purchased 4 cars from Hendrick honda along with other family members and we all LOVE our cars and the people who help us with them! Jess Johnson is our favorite of all she makes buying cars easy and she really cares about what your looking for! She is definitely our favorite person there and appreciate the hard work she puts in to get us what we're looking for!! Thanks Jess and Hendrick Honda!

honda

May 25, 2015

Awesome service!!! Tim Whitener helped me out and I will definitely be asking for him in the future. He was very professional, kept me well informed on the status of my vehicle, and took the time to explain in detail everything that was being done.

emj1

May 24, 2015

Dave Thomas was my service rep. Mr. Thomas kept me informed on what maintenance I needed for my Honda Accord. And he was very courteous.

fieldsnyder

May 24, 2015

Charlie Myers is extremely friendly and knowledgeable when it comes to assisting a new car purchase. This is now the 6th Honda we have gotten through Mr. Myers, and somehow he exceeds our expectations every time. This is why they will continue to have our business for future sales to come. Gus was also a pleasure to work with and was there to seal the deal. Thank you for such a smooth transaction, I couldn't be happier!

KDilsworth

May 24, 2015

This is the fourth Honda I have purchased/leased at Hendrick Honda. I keep coming back because of the high quality service. From start to finish, I am impressed with the quality of people that work there.Hats off to Manny Dasilva and Sean McLane for helping me once again. Manny even took the time to sit in the car with me and explain all of the new electronics-blue tooth, radio, steering wheel panel, etc.I will definitely be back to buy another Honda car from them in the future. THANK YOU!

MS53

May 23, 2015

Dave Thomas explained the service policy completely and continued to inform me throughout the service. I purchased a used auto (and have it serviced) at Hendrick after moving to Charlotte. My son-in-law recommended I shop at Hendrick.

Hondamom

May 22, 2015

Our family has purchased 5 Hondas (so far) from Hendrick. We love Hondas, and we trust Hendrick. Whenever one of our Hondas needs service, we use Hendrick's service department, and ask for Jim Burrows. Jim explains things clearly and patiently, and pro-actively keeps us informed of needed maintenance. He also tries to get us any discounts to which we are entitled (even if we aren't aware of them). Everyone I interact with at Hendrick seems genuinely glad to be working there.

Brushfyre

May 21, 2015

I've been using this service department since I purchased my Honda Pilot from there in 2004. I always had a positive experience with the service staff. I've worked with Don Gunn for the past several years exclusively and receive the same excellent service every single time.

absolute

May 20, 2015

My service rep. Scott Wendel was courteous, knowgeable and answered all my questions. He keep me informed on all recommendations for my vehicle. Waiting area was clean and my service experienced was very pleasant.

Squiby

May 19, 2015

STEFANIE BRUNNER was awesome! Super nice girl. Being that I'm a lady I felt very comfortable with her. You need more woman on the team is all I'm saying. She gave me all the attention I needed and I'm always satisfied with the reports e-mailed to me. Overall I'm always being taken care of greatly each time I visit. Thank you.

DO NOT PUT ME ON ANY MAILING LIST

May 18, 2015

I have been a Honda customer since 1996 and the service team has always provided top notch service. Clarissa Parks helped me during my last visit and was awesome. I left my Pilot there for the entire day to get the airbag replaced and the work was done within an hour. She also followed up to see if everything was okay, As long as I have a Honda, I will always be a customer to the South Blvd. dealership. No matter which service representative that I get, they are always professional, understanding and know exactly with needs to be done. It is the atmosphere of the Honda Service team, and this speaks volume about the company.

pbuhrer

May 18, 2015

Jeffery Smith, once again, was an excellent service provider. I have been servicing my car at Hendrick Honda for many years and always receive great service!

RACJ

May 16, 2015

This is my 2nd car bought from Steve Bagwell. In both cases, he quickly got to their best price, which was below TMV and other values seen on line and in discussions with other dealers. Steve and Sean McLane respected my schedule by not "playing the game" and I did not feel the pressure often felt at other dealerships. Steve even oversaw the installation of leather in my LX after the sale in the same turnkey manner. Tony was also very efficient with processing the financing and respected my firm goal of avoiding additional costs to the deal. The table top screen was also incredibly cool from a technology standpoint. Great experience overall. Thanks again Steve!

Smileshiner

May 16, 2015

Enjoyed dealing with Carlos Coyle and Ken Hill. They helped purchasing a third Honda easier than before. They did not bug me which made it an easier decision to buy from them than other dealers. Thanks for the great help.

Yesh1967

May 16, 2015

Chris Curran was great, polite and even put my car keep back on key chain for me, now have no broken finger nail. It's also the little things that count ! Good luck Chris in your training. Judy Wright

jgr1300b

May 15, 2015

We wanted dependability and excellent service. That is just what we recieved. We were very pleased with Sean Smith. Professional, helpful and dependable. thanks, jgr

junique

May 15, 2015

I worked with John Tatum while going through the process of purchasing my new Honda Pilot. John was really great and very knowledgeable. The staff was very helpful as well. I would recommend John if you are looking to buy a Honda!

robsribs

May 15, 2015

I brought my Accord in for regular maintenance and also to have a "suspicious noise" under the hood checked out. I was pleased with the length of time I waited for the service to be completed... And Scott Wendel did a wonderful job of explaining my "suspicious noise"... He even patiently repeated his explanation in laymen's terms when I asked if he could clarify.

Grinning Granny

May 14, 2015

My husband and I live in Atlanta, we are up babysitting for my daughter and her husband while they are out of town. My daughter's car air condtioner was not working, so we brought it by Hendrick Honda to determine the problem. Clarissa Parks kept us up to date on what repairs needed to be done. We received excellent service and the car was repaired and returned the next day. We received overall excellent service from everyone.

Ann24

May 14, 2015

I wouldn't even think about going elsewhere to have my car serviced! I always have a great experience at this dealership. My recent visit, thispast week went exceptionally well! Dave Nichols, myj Service Consultant was very easy to talk to, made great recommendations and listened to my needs! Awesome, affordable experience!

cjncff70

May 14, 2015

My wife and I have bought 7 cars from Hendrick and every experience has been fantastic! Steve Bagwell always takes care of us and we appreciate his hard work and dedication!

BCS14

May 13, 2015

I hav e been a customer for 2+ years and have always been satisfied with the service and all the staff I have been in contact with. I would recommend this dealership to anyone who asks me.

bmcs

May 13, 2015

I took my 2007 Accord in for rear brake pad replacement. I was checked in on time and the repair was promptly done as is always the case. No other issues were found and I was checked out and on my way.

Frank

May 13, 2015

I recently purchased a new Honda Civic from Hendrick Honda. My experience buying the vehicle from Ken Hill and Andrew Patteson was stress free and it surpassed my expectations. I had some extras put on the car and Jeffery Smith arranged for the upgrades in a timely manner. Jeff was super friendly and his attention to detail was outstanding. I honestly dreaded buying a new car. But I left the team at Hendrick Honda feeling like I was treated fairly and I have a reliable and trustworthy place to rely on in the future. Thanks for everything! Frank

HondaOwner0305

May 13, 2015

I have taken both of my Hondas to Hendrick's Service Center for years. They have always been honest and courteous. They help me keep my cars in tip top shape.

Mac

May 13, 2015

Needed to replace my battery on 2002 CRV. Cost was competitive for this style battery. Boots around ball joints were found to be cracked. Had them replaced in a short time period. Danny Cannon was the service rep. He provided accurate info and no pressure. Good experience

Rich Martin

May 13, 2015

Tim was very honest and knowledgeable. He took care of the problem in a timely and efficient manner.Would recommend him to anyone in the future.I was referred to Tim by Dan Cannon who has always provided excellent service in the past.

Mrs. Grier

May 12, 2015

Dave Thomas provides the best customer service every time. He's been my service advisor for years and I get the same type of service everytime I come.

Patriotgolf

May 12, 2015

Dan Cannon and Jason Pressley, awesome service advisor and master tech combination. Brought my Pilot and Accord in for both minor service and a couple if repairs, just a quick and efficient job on both.

Peter H

May 12, 2015

Great experience and fair price on the Honda CR-V. Very fast car buying experience Dealing with Jessica is a pleasure as she is honest, approachable, and fun to deal with. Overall an excellent trouble free car purchase. The new CR-V is a fine vehicle and the fact that it's the best selling model right now sells itself.

Eric

May 12, 2015

I only buy my cars at Hendrick Honda. From sales to service they know how to take care of their customers. John Tatum and Sean McLane always go the extra mile to make you feel special.

bblair

May 12, 2015

This is more than 10 new Honda's from this dealership and most of them, Steve Bagwell has been my Sales rep. He is knowledgeable, easy to work with, respectful, and he delivered everything I asked for.?? I will buy from this dealership again and I will asked for an excellent Sales Rep Mr. Steve Bagwell. I love my new 2015 Red Honda Fit ?? Barbara Blair Clover, SC

David_Charlotte

May 12, 2015

No reason to rate under 5 stars, every visit is a great experience and this one was no exception. Keep up the good work Hendrick Honda!

Dcarlyn

May 12, 2015

Always professional and courteous. Quality of the dealer is excellent. My service advisor Tim Whitener is top notch. I highly recommend Hendrick Honda.

Honda99

May 11, 2015

I have been a customer at Hendrick Honda for 16 years because of my service rep Scott Wendel. He's quick to answer his phone and knows the product he represents.

Gus

May 9, 2015

Good customer service and friendly advice. I just had my son's car timing belt replaced and the service was as advertised and they called promptly as promised.

marsha0422

May 9, 2015

I recently purchased my 7th car through Hendrick Honda, and I was once again blown away with the hospitality of everyone at this dealership. Especially my sales associate, Chip Conley, who was very professional and personable. I would highly recommend Chip Conley for your next new car purchase :)

Amar's CRV

May 9, 2015

Excellent Service received from Jeff. He explained me every detil of what his team will be performing on my CRV as this is my first experience with Hendrick Honda. He is very knowledgeable and knows what he does with his team. Thank you Jeff.

honda,grady

May 8, 2015

Jim Burrows is an excellent service advisor and always give superior service. I have be using him and Hendrick for about 18 years. I will use Jim.

yummy04

May 8, 2015

Tony Howsare/Nate Pearson were very helpful, they made me feel at ease when purchasing a new car. The car buying experience and knowledge was very helpful. ?I LOVE MY HONDA!!

Endhance

May 7, 2015

Absolutely the quickest deal I have ever made on buying a new vehicle! In about 10 minutes a deal was made and they gave the lowest price on a 2015 Pilot along with the most for trading my old car!!! Never experienced anything like it before! Everyone was very polite and made me feel like they knew me personally from just one phone call! Ronnie Lopez was awesome !

HondaOwner

May 7, 2015

Thanks to the partnership between Hendrick Honda and the Costco Auto Buying Program, we had a stress-free and enjoyable car buying experience. John Tatum was an excellent salesman. He was easy to talk to, friendly, knowledgeable, and was great with our 7 year old who wanted to be part of the process. We quickly came to a deal and he spent time with us while we waited for the finance representative, Dorian Gordan, who was also a pleasure to work with. He explained all of the paperwork in easy terms, he explained all of our options without being pushy, and remained on task and friendly despite the repeated interruptions of the same 7 year old that Mr. Tatum was entertained by. Overall we felt like we got a fair price on our trade and an excellent deal on a new car. We would highly recommend Hendrick Honda and look forward to working with them in the future.

jcavanna2

May 7, 2015

This is the only Honda Dealership that I will ever do business with. John Tatum and Sean McLane in sales and Jesus Cubero in service treat me like family! They always take care of me and that is the reason why I keep coming back You will not be disappointed!!

JohnFitz

May 7, 2015

Dan Cannon provided an excellent experience for my first visit to Hendrick Honda service department. He greeted me quickly and handled the entire service quickly and professionally.

K24chick

May 7, 2015

The best Honda dealership I've been to! always great customer service & friendly staff ????always putting a good word about you guys when people ask me for my Si ????? couldn't have done it without mon Nguyen and there's never a day that I'm not thankful for all the help you did for me & my family ???? & for helping me get my Si ??

Nabil

May 7, 2015

Thank you Hendrick Honda and thank you Richard peacock for the way you treated me as a customer and all the helpfull way you explained to me about the Honda Pilot Thanks to everyone at Hendrick Honda and I will recommend your dealership to friends and family

Pat C.

May 6, 2015

I want to thank Steven Bagwell for the excellent service we received in purchasing our new vehicle.He was very helpful in all areas and answered all of our questions concerning the vehicle we purchased.We have recommended Steven to our friends who are looking to purchase a new vehicle.

Hendricks04

May 4, 2015

We are very pleased with the purchase of our new Honda Accord. This is our second Honda and we are very pleased with the car and our buying experience at Hendrick in Charlotte. The deal was hassle free and we beat the price we found on several car buying websites. Ken Hill and Sean McLane were very professional and friendly.

Honda4me

May 4, 2015

I took my CRV in for the first oil change and Scott Wendell processed the paperwork. He was very friendly and helpful by answering my questions and following up when the service was completed.I especially appreciated the ride to the light rail and the roundtrip ticket Uptown. Thanks Hendrick Honda.

Mark

May 4, 2015

Just moved to the Charlotte area. Although other Honda dealers were closer to my home, Hendrick (more specifically, Troy Rivens) was the most responsive and enthusiastic about working with me to find the CRV I was looking for. It was definitely worth the extra distance. I recommend Troy (and the whole Hendrick team) to someone looking for a Honda in the Charlotte area.Mark

massengalegataol.com

May 4, 2015

Brent provide one of the best automobile purchase experiences I have had over the years. Could not have been better. He met my time-frame of delivery of the vehicle since I was limited to only two hours at the dealership.George Massengale

mjit007

May 4, 2015

I have been moved to Charlotte and this is the first time I was visiting to Hendrick with my CRV for the regular maintenance and oil change service. The environment was so friendly and the services received from Stefanie & Chris was very friendly and very helpful. Appreciate for the service received from the employees and would recommend other to go and avail the best service.- Surajit

IndiaE

May 3, 2015

I recently had my honda civic serviced at the dealership on South Blvd. Dennis took great care of my vehical, he was polite and deliverd grest customer service. My car was taken good care ofAnd in a timely fashion. Thank you Hendrick Honda.

Melb

May 3, 2015

Our first time to this dealership. It was the first place we looked and planned to shop around at a couple of other places. I would say our Salesperson - Steve Bagwell - did a great job as did his superior (didn't get his name) because we never went anywhere else. Our only complaint would be the length of time we had to wait to get our "readied" car to go home.

Angelahw

May 3, 2015

Dave Thomas is my usual service tech but he was off and had Clarissa Parks to take care of my 2003 Honda. I really trust Dave when he tells me that I need to take care of something on my car and extended the same courtesy to Clarissa when she took care of me. Dave always takes great care of me and now Clarissa has too. Thanks for keeping me up and running.

Alamb92

May 2, 2015

My service appointments at this dealership always exceeded my expectations. The employees are friendly and helpful, and my car is always back in a timely manner.

CCB

May 2, 2015

As always, Jess Johnson has made my car buying experience pleasant. She is my go to girl when buying a new car. Jess makes sure that things move quickly , professionally and gets me in the car that I'm hoping for. Let's not forget about Gus Forbes, he is the best! Thank you all for taking care of my car needs.

Crv6

May 2, 2015

I had a wonderful experience leasing another CRV from Hendrick Honda. Vickie Athey was so helpful throughout the entire process. I would recommend her to anyone needing a car. Dorian Gordan was also great to work with in the finance department. He was very friendly and professional.

FioreRamos

May 2, 2015

i went to 4 different cars dealers before Honda , and I only felt I was on the right place until I arrived to Honda. The services and the sales associates were great , in other dealers, they only want to make business but here they were more worry of my need and what was best for me and my family.Is a great quality for a reasonable price. A sale associate Alex was awesome , and he show us the best costumer services we can ask for it , really happy to be part of the Honda family. Thank you!!Fiorela Ramos

mhaticiv

May 2, 2015

I had a great experience here. Whenever I spoke with someone over the phone they were helpful and professional. Their services were quick and they kept me up to date on my vehicle.

ltaylor

May 1, 2015

Jeffrey Smith is a great service consultant! He has been extremely helpful and provides great care for his customers! Thank you so much Jeffrey! You are appreciated!

mo

May 1, 2015

We have been working with Don Gunn for the last 3 or 4 service appointments. He explains everything in detail and tries to make sure we are satisfied with our experiences at Hendrick Honda.You couldn't ask for a nicer , more helpful person to take care of your cars.

Tom

May 1, 2015

This was the easiest car buying experience my wife and I have had. Jess Johnson is a no-nonsense sales person. She was very knowledgeable and professional. If would recommend her to family and friends.

BeckyC5

May 1, 2015

Jeff Nall is the best! Whenever I need my odyssey looked at or service he gets me right in. Jeff is always helpful and kind. He knows how to talk to you and explain what needs done and always have been respectful of my wishing. Thank you Jeff!

Cowboys1050

May 1, 2015

William Peacock was amazing and very professional,when it's time to buy a car we will definitely come there. All employees were very professional.

lindag

Apr 30, 2015

Dave Thomas is the very best service consultant I have had the privilege to work with. He is the same all the time, providing the very best care for me. He is the reason I continually bring my car back to Hendrick Honda. He is honest and very pleasant.

sakri

Apr 30, 2015

My wife and I had the excellent experience at Hendrick Honda with Johnny Tatum when we bought our new Honda CR-V. All the details regarding the sale were explained well by Johnny.

Scooterbug

Apr 30, 2015

I am completely satisfied with my experiences at Hendrick Honda Service that I coordinate with Jeffery Smith to the work completed by the technicians through the end result of the cashier. I have experienced consistency and reliability in seeing the job through to the end whether it be a simple oil change with tire rotation or new brakes or thermostat changed in non-Honda vehicles that I own. The location works for me and the hours are very convienent. As a consumer you need to plan service appt.'s for your vehicles accordingly, but when an emergency comes up, I find that the staff at HH remains calm and treat you with respect as their customer. Thank you!

Sheilallo

Apr 28, 2015

Took my Lexus to Hendrick Honda collision department for repairs. We worked with Darron McCullough in the collision department. Mr. McCullough was WONDERFUL to work with! He was very professional and made sure my car was repaired to my high expectations. I wouldn't trust my Lexus with anyone else. I would highly recommend Mr. McCullough and Hendrick Honda.

Tgs

Apr 27, 2015

It was Very easy to schedule service and it was done in a timely manner. Service details were explained in detail by Donald Gunn. Thank you!

yaganmaya

Apr 17, 2015

I had the best experience at Hendrick Honda all because of Manny Dasilva! As soon as my parents and I started searching for cars on the lot, Manny approached us and asked if we needed help with anything. At the time, I drove a 2009 Honda Civic and I was searching for a 2015 Honda Civic. I was going to be my first time buying a car in my name. Right away Manny explained everything that I needed to know about each Civic. Within minutes we were on the road taking it for a test drive. Since I was a young buyer, it was a little more difficult for me to get approved for a loan. Manny did any and everything to make it happen. He also recommended me to an awesome insurance company. Manny was so patient with me and helped me in every way that he could. The thing that my parents and I liked about Manny the most was how personable and funny he was. Although sitting at the dealership for 5-6 can be very tiring; Manny kept us laughing and energized. My family is definitely going to go back to Hendrick Honda all because of Manny. His service was outstanding and I couldn't have asked for a better experience! I recommend everyone to ask for Manny Dasilva at Hendrick Honda! He won't let you down.

CRVowner

Mar 26, 2015

The dealership closes at 5pm on Sundays and I was not aware of that when I strolled in at 4:30. I was first greeted by Sam Reynolds and explained to him exactly what my needs were. Sam gave me options and explained advantages. He then introduced me to Manny Dasilva, who became the sales associate I worked with. I did a test drive and signed papers for the vehicle I wanted. Both Manny and Sam stayed late and did not show a hint of irritation nor made me feel rushed. Also, Manny and Sam were extremely friendly; neither was pushy, overbearing and disgustingly aggressive to the point that I would have walked away and done business elsewhere. The vehicle I wanted was not in stock but in transit. Manny contacted me to keep me abreast of the expected time of arrival. The vehicle arrived withing 3 days. When i went back to the dealership to pick it up, Manny walked me through the rest of the sales process / paperwork, took the time to show me all the features of the vehicle and encouraged me to contact him with any questions or concerns. Overall, a wonderful experience.

TonyA

Mar 21, 2015

Alex said he would call the next day when the car was ready for a test drive. He never called. I called him to find out. He wasn't around so someone had to look for him. When he got on the phone he was very distracted by something. He just occasionally said "What?" "What?" "Who is this?" "What car?" The connection was fine. I explained I was there the day before with my mom. He said something like "I see a lot of customers." Either the car was ready or he was available for me to test drive at 6:30pm. I decided to buy it, but they needed to detail it first. He said he will call the next day to let me know when it will be ready. I didn't hear from him, so I called around 3:50pm to find out the car's status. The receptionist said he was busy at the moment, but would have him call me very soon. No call. I called back at 4:30pm and I was transferred not once, not twice, but 4 times with a 30+ second wait between each. All I asked was whether someone knew if the car I put a down payment on was ready. Finally, I get Alex. Blah blah, the car's ready (except it still has scratches that need touching up). I get there, Alex isn't around. He eventually pops up and we start the paperwork. He occasionally disappears and reappears in the middle of it. Side note: a $650 non-negotiable "administrative fee". Carmax's is $200. Also, Hendrick gave me $1000 for my trade-in, Scott Clark offered $1200, which is it's actual kbb value. He disappears for a long time and I guess he assumed I knew it was time to go to the business office. I finish up there. He's nowhere to be found, so they have to page him. I had to ask for my key before he gave it to me. Didn't have a second one for me though. Alex and Hendrick Honda made me feel completely unimportant and more of a nuisance than a customer. Hendrick never again. Never again Hendrick.

Happy customer- Honda Accord

Mar 17, 2015

Dave listened thoroughly, accommodated every need, and was knowledgeable about the repairs needed for my car. I'm very pleased with the service and will go back to Dave with any car issue.

Nancy

Mar 16, 2015

My recommendation to come to this location or dealership Hendrick Honda its ZERO. They make me sign a contract with a ridiculous APR which is the 17.31% when they told me it was going to be 7.3%. I give them $20,000 dlls down payment and they want to take more than $ 8,000.00 off because I don't want the van anymore. Dorian Gordon one of the finance department threatening by telling they were going to call the police and accused me of stealing a van. How this could be possible when he put the plates under my name????? I know they expect to get a lot of money from me but not this way. Nobody has communicated with me or answer any of my questions. There's no absolutely no customer service and I feel they just want to take my money and run with it. I will never do business with them or recommend to anyone. I been having the worst experience of my life. The sad thing is my family has purchased 3 vehicles from them and I would of been the 4th. They have lost a customer for life.

Rob L from Charlotte, NC

Mar 11, 2015

I picked up my car yesterday after being serviced by Hendrick Honda. I couldn't be happier with the level of professionalism and service I received. Jeffrey Smith took very good care of my service needs from the time I met him to drop off my car all the way to pick up. He took the time to make sure that having my car serviced was a seamless process, not once did I have any concerns. When I picked up my car and drove it home, I felt like I had a new car again, it was back to feeling like a finely tuned machine. Everything exceeded my expectations. Thank you again Jeffry Smith and Hendrick Honda.

Col retired Alfred D. Herring

Mar 10, 2015

I would like to express my feelings for the Hendrick Service Department. I have owned many vehicles and experienced many service advisers and consultants but one in particular stands a head above all of them. He is DONALD GUNN. Don recently handled the servicing of my new CRV Tour and did so in totally professional and caring manner. I could not have been more satisfied and pleased. One thing especially stood out. In all of our conversation I think he may have said "I" one time. He continually said "we",which indicated to me that he was an employee dedicated to his company and being true to his company shows me that he is dedicated to providing the best possible service for my vehicles needs. I thank Hendrick Honda and especially Don Gunn. Please pass my appreciation on to Don.

Kyle & Tiffany Brown

Feb 21, 2015

We had a wonderful experience at Hendrick Honda! We saw their great prices online and settled on a price over the phone. We live an hour and a half away but it was totally worth the drive! Everyone was super polite and could not have been more friendly. Our salesman Wayne Alexander, Finance Manager Kelli Jo, Sales Manager Sam, and all the other staff members were all great! We felt very welcomed and they did their best to work with what we wanted and could afford. We enjoyed getting to "build" our car to our needs without all of the run around we experienced other places. If you are in the market to buy please go see them! We are excited to be proud new owners of a 2015 Honda Accord EX-L. Two big thumbs up for Hendrick Honda!!!

k&tbrown

Feb 21, 2015

We had a wonderful experience at Hendrick Honda! We saw their great prices online and settled on a price over the phone. We live an hour and a half away but it was totally worth the drive! Everyone was super polite and could not have been more friendly. Our salesman Wayne Alexander, Finance Manager Kelli Jo, Sales Manager Sam, and all the other staff members were all great! We felt very welcomed and they did their best to work with what we wanted and could afford. We enjoyed getting to "build" our car to our needs without all of the run around we experienced other places. If you are in the market to buy please go see them! We are excited to be proud new owners of a 2015 Honda Accord EX-L. Two big thumbs up for Hendrick Honda!!!

Jim Burrow

Feb 17, 2015

Jim Burrow is very knowledgeable and helpful service manager Hendrick Honda has. He gives 110% to his customers.

Luba Morin

Feb 17, 2015

One week ago I purchased a brand new Honda Civic EXL and my sales person was Manuel Dasilva. I do not know how to even begin this review because I could go and on about what a wonderful experience I had in purchasing my new vehicle. Manny was the best!!! He made the experience so pleasurable and easy. He answered all the questions that I had and he is very knowledgeable about all vehicles. He took the time to show me all the features in the car and made me feel like I was a part of Hendrick Honda family!! I will highly recommend Manny to all my family and friends in purchasing a new vehicle. Manny never made me feel pressured to purchase a new vehicle, he was very professional, patient and made me feel so welcomed every time I came in to see him. Thank you Manny for all your hard work!!!! If and when I need a new vehicle, I will always ask for you!!!

robert futrell

Feb 17, 2015

Rodney Nuhfer in the collision department was my accident damage estimator. He was very friendly, competent, professional, accommodating, and prompt in dealing with me personally and in appraising the damage done to my car. The receptionists were likewise very friendly and helpful during this process.

Mani R.

Feb 15, 2015

I had a great experience with Sam Fisher at Hendrix Honda! He was able to answer all of my questions and was a pleasure to work with as well. I will highly recommend this dealership to friends.

Gerald ln the road

Feb 14, 2015

I brought my honda Civic in for an oil change and Mr Jeffrey Smith took care of it. As usual he was friendly and got the job done for me as well as checking the other fluids in my car. I have always had good service at Hendrick Honda . The only thing I wish, is that you still gave the AARP discount for seniors.

Grady Jamison

Feb 14, 2015

Jim Burrows is an excellent service advisor. I have had my car serviced at Hendrick for more than 15 years and I have always had Jim as my service advisor. It is employees like Jim that makes Hendrick a great dealership.

Judy A

Feb 14, 2015

I've been a customer since the 1970's and have never had a complaint about the service. For the last number of years my service person has been Jim Burrows, and he is attentive, explains all recommendations well, keeps me informed of anything out of the ordinary that is found, gives me advice I value and is someone I trust. Service and fair prices are why I keep coming back.

Bacon59

Feb 13, 2015

Donald Gunn was my device specialist. He was quick, courteous and kept me informed of my car's progress.

Dan

Feb 13, 2015

Needed a state inspection. Called at 11:00 A.M., and was able to schedule an appointment for 3:00 P.M. same day. Jeff Smith was the customer rep who handled me. I was in and out within 20 minutes. I bought my Accord from Hendricks in 2013 and have exclusively used its service center for all my scheduled maintenance. I give the staff and facilities there the highest marks.

Edward

Feb 13, 2015

Great service by Danny Cannon checking and troubleshooting my Pilot noise

Joy

Feb 13, 2015

Paul York was a wonderful salesman! He was super nice, made me feel at ease, easy to talk to, relatable, helpful, thorough, and I could go on. Being a female going about this process on my own, Paul made sure I was comfortable in every aspect of the car. He made sure I enjoyed driving and operating it. He also made sure to explain all the features to me and helped me even set them up! He made the paperwork process easy on me as well. He spent as much time as I needed to feel comfortable and confident in my new car. He never made me feel rushed. This meant so much to me.

Lucy

Feb 13, 2015

Great service, great attitudes, and great cars keep me as a customer.

Mr. Yanke

Feb 13, 2015

Manuel Dasilva was the best sales person ever! He did everything we asked and took the time to help us pick the right car.

Art Allen

Feb 12, 2015

Great job, I respect and appreciate my service rep. Jim Burrows, for his knowledge and expertise.

Glenn

Feb 12, 2015

My purchase of a 2004 BUICK LeSabre Limited at Hendrick Honda was the best & easiest car buy I ever experienced with a great sales person named Melissa Evans. I never purchased a car so quickly. I consider my time very valuable & I do not like to waste time. A few emails & I got a price quote, went & looked at the car & had everything completed within a hour. Thanks to Melissa & this easy purchase, I will remember to look her up for my next vehicle purchase. Glenn H.

pta

Feb 12, 2015

Was a great buying experience and I would recommend to a friend. It took somewhat more time than I thought it would, but the sales and delivery process were very thorough.

Shelby Jones

Feb 12, 2015

From the moment we were greeted at the front door to saying farewell after purchasing the entire process was a pleasant experience. From the salesman Charlie Myers to the finance manager James, the entire process was the way it should be in buying a car. No pressure, very informative, knowledgable and they went out of their way to make you feel welcomed and appreciated.

Steve Honaker, Realtor

Feb 11, 2015

I have known Jim Burrows for quite some time and he always does a great job. Our family has had six Honda automobiles throughout the years and Jim has always taken a special interest every time I come in for service. He treats his customers with the utmost respect and is very honest and trustworthy. When Jim tells you something you can always believe he is looking out for you 100% of the time - which is something very rare in today's business environment.

Suemoose

Feb 10, 2015

Danny was very helpful. He was kind and wanted to help me understand the repair process in detail. Because I know very little about cars, I needed this assistance. Honda is lucky to have a fine man like Danny.

Tony K.

Feb 10, 2015

From the moment we were greeted at the front door to saying farewell after purchasing the entire process was a pleasant experience. From the salesman Joseph Gamati, to the sales manager Charles, to the finance manager Wayne, the entire process was the way it should be in buying a car. No pressure, very informative, knowledgable and they went out of their way to make you feel welcomed and appreciated. We will, and already have, recommend these people and this dealership without hesitation.

Valentine B

Feb 8, 2015

My experience was exceptional, and I'll recommend Hendrick Honda South Blvd, particularly Umberto Spinillo for the brilliant service accorded to me during the process of buying a vehicle.

Yvonne

Feb 8, 2015

Have worked with Dan Cannon a number of times and have always appreciated his professionalism and honesty.

Linda s.

Feb 7, 2015

Wonderful service as always...did not buy my car at Hendricks...I am From out of state...but have never received anything but excellent treatment and service. Jeffrey Smith is helpful, pleasant, and accomodating. I am widowed and do not have anyone to help with my car. I feel I can trust and depend on Hendricks and Jeffrey. Thanks. Linda

NikkiP

Feb 7, 2015

The process of finding and buying a car was very stressful to me. I visited four different dealerships. Hendrick Honda was by far the best in customer service, had the best deal and made me feel very comfortable! I highly recommend them and Tony Howsare to anyone in the market for a new or used car!

Steve D

Feb 7, 2015

Recently purchased a Honda Odyssey. Had a great experience with the Hendrick Honda Team. Informed, no pressure, personable, honest and they earned my trust. Everything was straight forward with no games! Facilities had a good kids room when we started the process it was great for them to go to another area. Salesman delivered great customer service in dealing with my family and taking care of few extra items for us. Also have been very responsive after the sale to make sure everything is good and any issue has been dealt with. Manny DaSilva, Sean Mclane and Darrin Boatwright were great to work with and they have earned my business in the future.

dkarnis

Feb 6, 2015

I recently had service at Hendrick Honda, the gentleman who assisted me, Jesus Cubero was terrific. He guided me through the process and answered all my questions. I would recommend Hendrick Honda and Jesus to all my friends.

JoseG

Feb 6, 2015

Jim Burrows, my service advisor, provides knowledge, professionalism and thorough satisfaction. The cost of repairs is competitive. I definitely will continue to have my car serviced by Hendrick Honda. Highly recommended.

Randy Achenberg

Feb 6, 2015

Hendrick Honda is the only place that I'll take my car for service.. Great Experience..

Bear

Feb 5, 2015

Paul York spent the day helping me find just the car I wanted. It was a much different purchasing experience than my last vehicle 11 years ago. The one frustration I had was that it took an entire day of my time.

Bob Wright

Feb 5, 2015

Bought a new 2015 Honda Accord Sport from Hendrick Honda and the whole process was excellent. Everything from Brad Thompson my salesperson to Dorian in finance dept was fantastic. Smooth and easy process from start to finish. Highly recommend buying your next car from HENDRICK HONDA. Great job.

Lyla R

Feb 5, 2015

Carlos Coyle spent the ENTIRE day with me and helped me find the perfect car. I was so impressed with his knowledge and his dedication in searching for the car that I wanted. The whole experience was great and I would definitely recommend Hendrick to anyone purchasing a car!

Stephanie Whiteley

Feb 5, 2015

Manny Dasilva helped me every step of the way when I bought my new 2015 Honda Civic. He made the process so easy and stress free! He still answers any questions that come up regarding my new car and all the features that I am still learning about. Manny takes great pride in what he does and I recommend him to anyone looking to buy a car! Thanks Manny!

Edward

Feb 4, 2015

Great job by Dave Thomas at Hendrick Honda for servicing my Honda Accord Very through inspection and excellent time Thanks

louise brunson

Feb 4, 2015

NED HINDI WAS AN EXCELLENT CHOICE OF A SALESMAN FOR ME. COURTEOUS AND KNOWLEDGABLE DID NOT PRESSURE ME TO OVERUY VERY SATISFIED'

New Accord Owner

Feb 4, 2015

I had an excellent experience from the beginning to the end. The sales associate (Chip Conley) was very personable and helpful, as was all of the staff at Hendrick Honda. I came looking for a quality car, and left with the car of my choice.

DavidF

Feb 3, 2015

Another great service visit for my 2013 Insight. Service rep, Dennis Sanford, checked me in within seconds of my arrival. I got an email report of the work performed as well as a courtesy call from Dennis saying my car was ready approximately 90 minutes after I dropped it off. With the discount offers Honda had emailed me, the most pleasant aspect of this visit was the cost - less than $28.00. I love the online appointment scheduling that shows the times available so I can pick and choose appointments that fit my schedule. Hendrick Honda treats me as a valued customer and most importantly, does quality service at an outstanding value.

T.sunstrom

Feb 3, 2015

Jeff Nail was very helpful last Saturday when I brought my car in for the annual inspection. All ratings above are excellent, but for some reason my iPad did not allow me to hit all the stars for the customer service rating.

Gretchen

Feb 2, 2015

Clarissa Parks was great in serving me and providing the necessary information regarding repairs.

JStanley

Feb 2, 2015

Dave Nichols is a great service advisor. He takes good care with his customers. I enjoy having him as the service advisor for my daughters car.

Whiteleys06

Feb 1, 2015

From the moment I arrived to the moment I left the service Hendrick Honda provided was outstanding. Manny helped me find exactly what I was looking for. He made the process so simple. I also dealt with Sean and Dorian who also provided the best in customer service! This team made me feel so comfortable with any decision I was making. I was worried about the pressure I would feel at a car dealership but this was not the case at all. I will be recommending all my family and friends to visit Hendrick Honda!!! Thanks Manny, Sean and Dorian. I will be back!

Dt

Jan 31, 2015

Donald Gunn Service Advisor truly cares about his customers

Chelsea B

Jan 30, 2015

Just recently leased a 2015 Honda Pilot and LOVE it! We traded in our CRV, which we had also leased from Hendrick Honda. Manny Dasilva was so helpful! He made the process a breeze! I knew that I was going to enjoy my new car, but Manny took it to the next level. He was not only professional and knowledgeable, but his overall customer service was outstanding. We were not surprised though, as this was our second time dealing with this particular dealership. Everyone from sales to finance and service has been nothing but helpful. Hendrick Honda really does a great job and not only will we continue to do business with them, but will definitely recommend them to friends and family

Ed J.

Jan 29, 2015

The buying experience was good. Christopher Robinson was my salesperson and very good to work with. He went over all the options on the car and was very patient not rushing. Went over all the extra options that I could purchase but did not pressure me to buy. Look for him if you decide to buy.

KCM

Jan 29, 2015

Jim Burrows did a great job with my appointment. This is not the first time he was my service Advisor and all experience has been good. He understood my problem and had the Technician call me to get more questions answered before the work was started. He called to let me know that the car was ready and thoroughly explained the repair. Great Service.

Jennifer T

Jan 28, 2015

Dave Thomas has always been there when I need help with my cash, for over 9 yrs.. dave thanks for always taking good car of my cars. He has a outstanding attitude and is very knowledgeable about cars.

Renee

Jan 28, 2015

A Big "THANK YOU" to Chris Robinson for all his help with my new car purchase and for helping my son find a car as well.

maryann

Jan 28, 2015

I had a wonderful experience working with Manny Dasilva. He was very pleasant , explained everything to me thoroughly, and was very patient addressing all of my questions and concerns.I am very happy with my new Honda Civic which I purchased last week. I also want to mention Scott Wendel who was my service adviser for years ----he is always very helpful and pleasant to work with as well. maryann english

John

Jan 27, 2015

Dennis Sanford always does a great job to schedule, communicate and deliver excellent service. When there is an issue with my car, he provides a clear explanation and cost detail-and his time estimates are always spot on I bought two cars at Hendrick--and have always appreciated their professional service Thanks Dennis

Brian

Jan 26, 2015

This was the best experience that I have had with purchasing a car. I was looking for a mid-sized sedan and it looked like the 2013 Honda Accord was going to be a contender. Since it had been a long time between new cars, we decided to go for a test drive at Hendrick Honda. Tony Howsare was the salesman who helped us that day. He was very knowledgeable, friendly, and interested in showing us the best of the Accord. We returned two weeks later, knowing that there was a vehicle on the lot that matched what we were looking for, and asked for Tony personally. The rest of the purchase went without a hitch and I am enjoying my new Accord.

ladyblu

Jan 26, 2015

I've purchased two cars from Hendrick Honda and have had both maintained there. The service is always excellent and timely. I highly recommend it.

SA

Jan 26, 2015

Great experience with Donald Gunn at Hendrick Honda. The service was prompt and thorough. Donald Gunn was exceptionally courteous and kept me up to date on the status.

NLA Torres

Jan 25, 2015

We want t thanks Brent Bell for being a great tool in our journey to buy a car. He was very helpful in all the process and we are very satisfied with the service. In our next opportunity to buy a used or new car absolutely we are going back to Hendrick Honda in Charlotte to do our purchase. Thanks Brent for all.

Jim Kershaw

Jan 24, 2015

My wife and I were returning home from our Christmas/New Years visit and, while traveling on I-78 in PA at about 6:30 AM (still dark out) we were in collision with a very large, possibly truck tire, standing upright in the middle of our lane. The incident caused about a thousand dollars of damage to the right front of our CRV. Before contacting my insurance carrier I took the vehicle to Hendrick Honda, in Charlotte NC, where I bought it. I was taken care by Stan Lynch, who gave me an estimate that my insurance claims adjuster told me he couldn't match. I was approved for the repairs and returned the car to Honda for the work. Three days later I had the car back, and it looked even better than before the accident. They had repaired the damaged, then cleaned the car to within an inch of its life, inside and out. I'm certainly not going to deliberately damage my car for a return visit, but if something ever does happen to the car I most certainly would return it to Honda for the work. Good job folks. Thank you for the real professional service.

Lonnie #1 Panthers fan

Jan 24, 2015

I want to thank Hendrick Honda for an excellent experience with getting my car serviced and inspected and special thanks to Donald Gunn for making it all a truly good experience. I am sold on Honda cars from Hendricks Honda and their 5 star service department.

Randal

Jan 24, 2015

Small problem and first class experience. Dead battery, called, they took me in as soon as if it there. Battery under warranty, they replaced it and I was on my way in 1 hr. First class service

Charlie T

Jan 23, 2015

Outstanding dealership with great professional and courteous customer service and service personnel.

Happy Honda

Jan 23, 2015

Jeffery Smith provides outstanding customer service.

Bruce

Jan 22, 2015

Our salesman, Andrew Patteson, is extremely knowledgable, was tuned in to our needs and did everything right. Appreciate the honesty and integrity of this dealership.

Thomas & Betty Agerton

Jan 22, 2015

Sam Fisher showed us around and presented to us several different options for purchase of a new Honda Odyssey. Sam is a very knowledgeable young man and was able to answer all our questions about the different models. We hope he goes far in the company and we believe he will be a huge assed in the future. We certainly would do business with Hendrick Honda again based on how we were treated. Good Job Sam, thanks for the concern. Tom & Betty Agerton

Tony Howsare

Jan 22, 2015

I just purchased a 2013 Honda CRV from Hendrick Honda, South Blvd. My sales agent Tony Howsare was fantastic! One of the best salesmen I have ever worked with. He was kind, informative and very helpful without ever being pushy!! He wanted to make sure I got everything I wanted in a car and took the time to explain all the cars functions! Always has a smile on his face and I am sure if I ever need anything,he will be right there. We will be in the car market again soon, and it will be Tony that we go to first. Thanks Tony, for making car buying such a fun experience!

38-year Honda fan

Jan 21, 2015

My experience with Dave Thomas in Hendrick Honda's service department confirms why I have had my Hondas serviced at MacDougall/Hendrick Honda for the last 38 years.

Craig Fugit

Jan 21, 2015

Dennis Sanford is an outstanding Service Manager. In my opinion, Dennis is the best in the business!!! It is people like Dennis that bring me back to Hendrick Honda for all of my service needs, time and time again. The Service Technicians are excellent as well.

Janie Ledbetter

Jan 21, 2015

Joseph Greg Thomas has sold me 5 Odessy's and given me fair deals. Greg has also sold one of my daughters from Murphey, NC 2 new vans and 1 preowned van. She brings her car 4hours to Hendricks to be serviced as often as she can because of the great service dept. Greg has also sold a preowned van to another daughter. Hendrick's also sold my son an accord and he takes it to Hendrick's to be serviced. The three of us live 1 hour away so it's not always convenient but it's worth the drive. Yes. I could sell Honda Odessey's and I have brought 2 friends from Shelby to talk to Greg and both drove away in a new car.

Linda Henry

Jan 21, 2015

Jim Burrows has always gone out of his way to make sure I get excellent customer service! He's helped me for about 20 years and always, always a pleasure to work with him!

sharon stewart

Jan 21, 2015

Great Service. i was handled quickly and efficiently. Everyone was very accommodating. Manager of service department was very nice. Service person Daniel remembered who i was from bringing in car previously. Problem could not be handled at this time. Aware of what the problem is. Should be handled in the future.

I bought a Honda

Jan 19, 2015

My sales person Chip Conley did a great job in getting us the exact car we wanted and was very prompt in all his correspondence. If you are looking for a Honda in the Greater Charlotte area go see Chip!

Jon

Jan 19, 2015

Sean McClane and Greg Thomas were both great sales personnel at Hendrick Honda and made our sales experience as smooth as possible. This is the third car we have bought from them and they keep giving us reason to come back.

Kevin J. McCluskey

Jan 19, 2015

Hendrick Honda is where I lease or buy my cars and have so for years. I have also directed other members of my family (some out of state) and friends to do business with Hendrick Honda and they have. They have great people at all levels and they treat the customer better than any dealership I have even done business with.

Carol A. Stewart

Jan 18, 2015

Jeffery Smith could not have been more helpful. Got me in early and did an excellent job of getting me out quickly and totally, even did the State Inspection. GREAT Job!

John Schoeni

Jan 18, 2015

Jeff Smith as always did a great job during our two recent service visits for two different cars. He provided the service we expect from HENDRICK HONDA SERVICE DEPT having been customers for the past 20 years. He was attentive to detail in both of our experiences last week, was professional, knowledgeable, kind and courteous, helpful, returned calls, provided estimates, and even went above and beyond the call of duty by returning our Honda Accord much cleaner than when we brought it, inside and out, including the windows. We shall return to Hendrick Honda as always and hope for another great 20 years.

Jon

Jan 18, 2015

Jim burrows does a great job. He's very thorough. I am very satisfied with the service.

Larry

Jan 18, 2015

I was very satisfied with the service I received from Hendrick Honda. It started with a phone call to Andrew Patteson, a sales person we dealt with in 2012. I left a message for him and he returned my call promptly.He asked me what type of vehichle I was interested in purchasing. We set up an appointment for the following day. Andrew took the time to explain all of the new features the 2015 Fit had. He had a car ready for our test drive. When we returned to the dealership, we started the process of purchasing the car. The negotiations went well and we arrived at a fair price. Andrew made sure we understood all the operating systems in the car. He also programed our phones for their bluetooth connection. I think he is an excellent sales rep.

Marky Mark

Jan 18, 2015

Excellent buying process and service department is top notch. I will purchase again from Hendrick Honda and will continue to get my Honda serviced there.

Happy New Honda

Jan 17, 2015

This was easily the best car buying experience i have ever experienced. Smooth and painless. Vickey Athey was great to work with, professional and informed.. Fantastic car too!

Harry

Jan 17, 2015

Jeff Smith is outstanding as a service writer. It is people like Jeff which makes me come back to Hendrick Honda for service. Also, the sales and service technicians are excellent.

Jan

Jan 16, 2015

I have been dealing with Hendrick Honda in Charlotte, NC since 2008. I have purchased 4 Hondas from them and have always been extremely satisfied. I highly recommend contacting Steve Bagwell if you want to purchase a new Honda and get a great deal!!

Jewel

Jan 16, 2015

I dreaded the car buying experience. Had driven a company vehicle for 19 years previously, before needing to purchase my own car. I did my research online and decided Hendrick Honda offered the best opportunity for a good deal. I was not disappointed. Jessica Johnson was great to work with. She was knowledgable, professional, and helpful in every way. I highly recommend her!

LDundee

Jan 16, 2015

Dave Thomas was professional and answered all my questions! He was helpful in teaching me about the security key! Thank you, Dave for your help!

Gary Cavanaugh

Jan 15, 2015

The service we have experienced has always been proffesional with excellent communication of options and criticality of service needs. Costs have always been communicated up front...no suprises. We have been fortunate to have Jeff Nall for all of our visits on both Honda vehicles.

Miranda Horton

Jan 15, 2015

This is by far the best dealership I have ever been to! I was not hassled but talked to. I didn't feel like a pawn being used, but an actual customer. Jason was GREAT! He stayed with us even though I know we were probably taking longer than others. With two little ones, who wouldn't take a little longer? Everyone was so patient with us and understanding. I didn't feel as if people were going behind closed doors trashing us. Other personnel was coming and talking to us and helping out. It was just overall the best experience I have ever had at a dealership! I highly recommend it to anyone purchasing a new or used car!

Rossana

Jan 15, 2015

I'm very satisfied with my purchase, everybody was very professional

P.Claiborne

Jan 14, 2015

We would never consider doing business with any other dealership. Hendrick Honda delivers quality service, with genuine, personal attention. Scott Wendell is a true professional, and just like all Hendricks associates, he is focused on performance.

VSC[Very Satisfied Customer]

Jan 14, 2015

I have been a Honda Owner for almost 40 years. I have always used local Honda service providers and Hendrick Honda is the finest among them; and, Jeffery Smith has consistently provided the highest quality service I have ever received. Outstanding Dealership-Outstanding Service Provider...Yes!

Dan

Jan 13, 2015

I received excellent service in purchasing my new Honda Pilot from Hendrick Honda. This is the 4th Honda i have purchased from this dealership in Charlotte and have always worked with the same salesman, Tony Hawser. I would highly recommend Tony if you are in the market for a new or used Honda vehicle.

JayMolina

Jan 12, 2015

I've been taking my family's Hondas (Odyssey, CRV- and an Accord) to Hendrick for almost 3 years and Scott Wendel, Service Advisor has always provided us excellent quality service. Their facility is top-notch while you wait for your vehicle, you can have your work done with plenty of cubicles, free wifi and they even have a free shuttle service to hep you get around to parts of the city if needed. I've been so pleased that I decided to buy my 2015 Accord when the CRV's lease expired. I would highly recommend this dealership for service and/or to purchase a vehicle.

Keisha

Jan 12, 2015

I am glad that I made the decision to purchase my vehicle from Hendricks. The customer service I received was fantastic. My salesman Brent Bell was awesome. He was so patient and understanding with me. Brent went above and beyond to ensure my experience was exquisite. Brent made sure that I was completely happy with my new Honda. With the satisfaction that I received, I will refer Hendricks Honda and Brent Bell to all my friends. I rate my experience 5 stars!

Mike Angelon

Jan 12, 2015

Jeff Smith is my consultant for repairs on my 2008 Honda. He kept me informed, was timely & very professional.

Tom Stevens

Jan 12, 2015

I would have gone for five stars, except for the $559.00 charge for a $274.00 protection package option which I did not even ask for. I checked at the Honda website for the three items you told me were in the package Manny, and they totaled $274.00. That is very disappointing Manny. Other than having having to come back to have a defective fog light bulb replaced (which was not noticed in the pre-inspection), I love my new CRV. On another negative note, whoever replace my bulb left my lights in the off position which I relaized while driving last night. :( But, it is mostly good. :) Although I feel I overpaid $284.00 for that package. :( It may take me a while to past that. :( :( :(

Frank

Jan 9, 2015

Jonathan Malave at the Hendrck South Boulevard Charlotte location body shop gave me excellent customer service and was exremely competent in coordinating a body shop repair for my 2013 Accord. Kept me informed every step of the way. He is the "go-to-guy" for collision repairs. A+++ experience.

MONICA MARIN

Jan 8, 2015

THANKS FOR THE GREAT SERVICE I WAS APPROVED FOR A GREAT CAR IN MINUTES. NO HASSLE AND NO WAITING FOR HOURS. AND BRET BELL WAS AWESOME! VERY VERY HELPFUL.

Thomas C.

Jan 8, 2015

My family always deal with South Blvd. Honda. We have received the best treatment from sales, service and even the,"body shop", that anyone could ask for. My last visit there, Danny Cannon assisted me and his professionalism fit perfectly with my personality and busy schedule. Thank You Danny, Thomas Conner

Tom Stevens

Jan 8, 2015

Buying a car is stressful, even with Manny. But he is my favorite so far. Although, he did sell me a defective car. I bought it on Tuesday (1-6-15), and Tuesday evening, as I faced a showroom window, I saw (gasp), wait for it, one of my fog lights was out. :( Today, I tried to open the tailgate from the inside and, yes, wait for it again, NOTHING! The fog light bulb has been replaced, but the manual was no help with the tailgate open button that Manny told me would open the tailgate.At least no one drilled holes in my front bumper for a tag I do not want. The more I think about it, the more I realize that five stars is one one too many.Actually, I have not seen my fog light on yet. Someone in service must have checked it, yes? So far, between my wife and myself, we have purchased six vehicles at Hendrick Honda.

JGK JR

Jan 7, 2015

I had my 2013 Honda Accord serviced at Hendrick Honda and the experience was great. Dennis Sanford assisted me and i cold not have been move pleased.

Love my Civic

Jan 7, 2015

From the first time I walked into the door everyone made sure I was being helped and was comfortable. I had the fortune of having Sam Fisher as my sales person. Sam could not have been nicer. He is truly a fine sales person and very pleasant to be around. He was attentive and helpful in every way. He is a great asset to Hendrick Honda. Everyone I came into contact with was very nice also. A smile and hello from everyone. To Hendrick Honda and especially to Sam, I say "job well done". You can be sure I will tell all to go to Hendrick Honda. Thank you, Josye Taylor

Mitch becker

Jan 7, 2015

John Ward is excellent.You will notice the difference right away.Ethical,honest and knowledgable.He made the entire buying process fun and enjoyable

Sherry Lee

Jan 7, 2015

Dennis Sanford is wonderful!! I totally trusted him for car services.

WillE

Jan 7, 2015

Justin Bowers, a Collision Center Estimator at Hendrick Honda, did an excellent job with my wife's vehicle. He was very professional, detail oriented and pleasant. In addition, he delivered the car in excellent condition after repairs on time (Even during the Holiday Season).

Bharti Desai

Jan 6, 2015

Jim Burrow is an excellent car service manager. He is knowlegeable, friendly and curteous person. I trust his opinion and advise regarding cars.

Glenn

Jan 6, 2015

I found the vehicle online and setup a test drive. Charlie Myers was assigned to help us. he let test serveral vehicles so that we could be sure we picked the right one. He sales technigue was very low pressure and pain free.

Happy customer

Jan 6, 2015

I've always driven Hondas. With new successes in life, I felt that it was time to upgrade my honda. I explained all of this to Kelvin Parsons, and he saw my vision completely. Kelvin was friendly and helpful and reminded me so much of my father. Kelvin made me feel like my satisfaction was a priority not just a car sale. He was patient and extremely friendly. He then introduced me to Troy Rivens who accompanied me on the test drive. Troy was friendly and provided a great sense of humor. He made sure he did what was needed to have me leave with my car that day. Once again, Hendrick Honda has never disappointed. Thanks so much Kelvin for setting up everything and thanks Troy for making sure it was all completed.

Proud owner of an Accord

Jan 6, 2015

I switched to the Hendrick Honda dealership for service out of convenience. I was travelling into Rock Hill for service and was always pleased with the way they took care of my Honda Accord and me. I am pleased to say that Jeff Nall has gone beyond the usual customer service by keeping me informed about all aspects of my service and inspection. The only question is ....Why did I wait so long to switch? Thank you for making a great product and keeping it in top shape.

Richard K

Jan 6, 2015

Chris Curran and Jeff Nall did an exceptional job with providing personalized care for me when I had service there recently on my Honda Odyssey. Quite frankly Chris has provided me with high level of care for years at Hendrick Honda on South Boulevard and continue to go there even though I'm located out of state.

Anita in NC

Jan 1, 2015

Although the service department was very busy when I arrived yesterday afternoon and I failed to schedule an appointment, Dan Cannon managed to have the mechanics change the oil & perform a state inspection on my 2009 civic. My intension was just to have my oil changed but when Dan noticed that my tags were due for renewal in February he suggested having the inspection done as well. How nice to get both things done in one visit.

Dave

Jan 1, 2015

Tim Whitener did excellent customer service when I had my car maintance done at Hendrick Honda.

Eric H.

Dec 31, 2014

I just leased my second vehicle from Hendrick. Manuel "Manny" Dasilva was the salesperson on both occasions. Manny does an excellent job in facilitating the entire experience. Since my first car I've moved away from the Charlotte area, but didn't hesitate making the 3.5 hour drive for my second vehicle. I will definitely be making the trip again in the future as I'm now a loyal customer to Manny and Hendrick.

Samuel Smith

Dec 31, 2014

Tim Whitener was a great service provider. He was very professional and guided me throughout the service process

Millie522

Dec 30, 2014

My experience at Hendrick Honda in Charlotte was wonderful. My salesman Hesham Gamati, put up with all my craziness. He was so sweet!!!

Tony , Giant Fan

Dec 30, 2014

Had my wife's Civic in for routine service at Hendricks Honda yesterday and as usual in and out without a problem. My service advisor Dan Cannon is always efficient and friendly at all times. Tony

JC

Dec 29, 2014

Service Consultant Jesus Cubero went beyond his customer service requirments. He was very helpful outstanding job!

Car Guy

Dec 28, 2014

Nearly everything about the purchasing experience was very good, nearly. Car presentation, explanation, test drive, features, benefits all explained well enough to understand what we were getting. The original "deal" explanation were also clear and positive. Follow-up and consideration of the circumstances was handled well. Where the overall experience broke down was in the "closing and F & I". It seemed to shift from what's important to us, to what HH could do to optimize its profit. Had we not been more experienced and resolved to stick to our budget, the terms could have gotten out of reason, with all the no-sense packages. Dealer margins on accessories are high, but acceptable. But shop labor for accessory installation, $90/hour, is exorbitant... (for a cargo net, or a molding, or window shades??). It leaves one the feeling that the dealer is using its early kindness to the potential customer to lower the resistance level when it gets to "deal" time. What not honor the mutual needs and accept the margins built into the car and deal? Don't you want the customer to feel pleasantly surprised and confident the relationship is genuine? Think beyond the moment...think customer for life.

Amar

Dec 27, 2014

Hendrick Honda has very good sales folks. I was just sold a CRV-EX AWD within 10 minutes by Troy Rivens. He is a very good sales person at this location, provided with final number that he can go for me and provided excellant customer service until the deal was signed and vehicle was picked up. Because of him, the buying experience was a breeze for me and my family. I recommed highly Troy Rivens and Hendrick Honda to my friends.

Art Allen

Dec 25, 2014

Jim Burrows has been great to work with and a very knowledgable service manager. Art Allen

Chris Clippinger

Dec 24, 2014

Jeff Nall was able to diagnos the problem with the car based on my description of the issue and was able to get the repair under warranty based on the fact that I had brought the vehicle in earlier for the same issue. Very professional and good to work with.

jon

Dec 24, 2014

excellent and timely service. .....thanks to jeffery smith and hendrick honda...very busy but all was handled efficiently

Scott Bunting

Dec 24, 2014

The buying experience at Hendrick Honda was excellent. I was treated very well by the sales rep Chip Conley and his Sales Mgr Sean McLane were both a pleasure to work with. I will difinetly recommend this dealership for future purchases.

D Deans

Dec 21, 2014

Honda always comes through for me. One employee in particular always does it right. Dave Thomas is always fast, friendly, and gives great service whenever I have car troubles. Couldn't ask for a better place.

R.Romain

Dec 21, 2014

This is the second Honda that I purchased from Hendricks. I was helped by Franklin Norton both times. He was so courteous and knowledgeable. He quickly found what I was looking for and made my buying experience very pleasant.

Darron mccolough

Dec 20, 2014

Darron is outstanding person n helped me in fixing the car n he update me daily

CKelly

Dec 19, 2014

Scott Wendel has been my service rep for 15 years. He always has a smile on his face and explains everything so I understand what is being done or needs to be done to my car and why.

DM

Dec 19, 2014

I have been servicing my car at Hendrick Honda for about a year now. I had been assisted by Clarissa Parks and Jefferey Smith. I really appreciate it when Clarissa helped me by offering the extended warranties and starts sending in email detailing repair cost and description. This recent method helps me to decide which service needs to be done immediately and which can still be postponed. I enjoyed the extended warranty as it has helped me to reduce my service cost in recent months. I definitely recommends both of them. Thank you for your excellent service.

Honda fan

Dec 18, 2014

I have bought Hondas from Hendrick for about 20 years. Everyone there has always impressed me. Jim Burrows was the first salesperson I met and he sold me every car until he started working in the service department. He has been my service consultant since then. He is honest and trustworthy and has treated me extremely fairly, always going the extra mile. Now Charlie Myers is the salesperson I deal with. He has years of experience and is very patient and thorough.

Susan

Dec 18, 2014

Jesus Cubera was my service person. He was very polite, thorough and kept me informed. I appreciate Hendrick Honda not treating women like second citizens and idiots when it comes to automobiles. I love my Honda CRV. Susan

Steve Homaker, Realtor

Dec 16, 2014

Melisa Evans did a great job in assisting me in purchasing my Honda Pilot. She was very knowledgable and knew her current inventory from top to bottom. Melissa was also very helpful in describing some of her customer's experiences with the Honda Pilot. Melisa gave me all of the information, wasn't pushy, and let me and my wife make the decisions. I will certainly use her again when I buy another Honda from Hendrick.

2014 Accord Hybrid Owners

Dec 15, 2014

Jessica was great to work with, very professional and patient. She followed up on our questions and responded back to us in a timely fashion. It's been a while since we purchased a new car and her customer service was very much appreciated. Thanks so much!

Brad Hood

Dec 15, 2014

Jeff Smith was great in coordinating my car service. Much appreciated.

Ken Collins

Dec 15, 2014

Dave Thomas is one of the best service writers in the field- Need your car device give hims call- Hendrick Honda Service Rocks

Love my pilot

Dec 13, 2014

Jeff Nall was our service consultant and took extra time to help us understand and come up with a plan for an ongoing issue we had been having. We have tried many of the Honda dealers in the area and it is nice to finally find someone who is honest and takes pride in their work.

aingle

Dec 12, 2014

From the moment we walked into the showroom, we knew were in the right place. Chip Conley, our sales representative, was low-key, friendly, and very knowledgeable about the inventory. Most important, he listened to us! He was efficient, organized, and ready to help us buy the car we wanted to buy! We had a very pleasant experience at Hendrick Honda. We will recommend it to our family and friends and, while we are certain that all of the sales people are great, we will tell them to ask for Chip Conley. For the first time, we actually enjoyed the car-buying experience!

Jim D

Dec 11, 2014

Have returned to Hendrick on South Blvd for my 2008 Honda CRV service since 2011 when first met Dave Thomas. I come back to Hendrick because of Dave who has always been very knowledgeable, trustworthy, courteous, patient and willing to find answers for us. Because of Dave, I plan to buy my next vehicle at Hendrick.

MariePov

Dec 10, 2014

Dan Cannon goes above and beyond the call of duty. He is exceptional to work with. He is genuine and doesn't give you any fluff. I have total confidence in his knowledge and advice. I always ask for Dan and will continue to do so. he is an asset to Hendricks Honda.

Needed a New Car

Dec 10, 2014

Manuel Dasilva was an extremely knowledgeable and courteous salesman who was clearly interested in meeting my requirements for buying a new car. The Sales Manager, Sam Reynolds, was equally personable and helpful in directing me to Manny. The entire purchasing process went smoothly, efficiently and expeditiously--even the dreaded financing/paperwork process was pleasant! Manny explained all the car features to me and made sure I understood what he was demonstrating. He even went to the trouble of setting up my cell phone for the hands-free calling feature and entering my home address into the navigation system. This is the second car I have purchased from Hendrick Honda. I recommend the dealership most highly, and especially recommend Manny Dasilva with great enthusiasm.

Scott and Katherine

Dec 10, 2014

My wife and I just purchased our fifth Honda. We have been loyal customers of Hendrick Honda for over 20 years. Andrew Patteson was our sales consultant who provided exceptional customer service in the purchase of our 2015 Pilot. He was very knowledgable, personable, and helpful in stepping us through our decision process. Andrew represents a key reason why we continue to come back to Hendrick Honda. Their service department is also exceptional for honesty, integrity, and quality of service. We had a 2005 Pilot that we traded that was in excellent condition due to Hendrick Honda service. We would like to thank Andrew and the Hendrick Honda team for our experience last week and over the past two decades. We are very pleased with our decision.

Wakeforest61

Dec 10, 2014

I visited the dealership to look at a 2015 Honda CRV. I was assisted by Scott Killian and Vickie Athey. The professionalism, knowledge and courteous nature of these employees was beyond all expectations. They explained everything in detail, listened to my questions and helped me thru the process. I love my 2015 CRV and will not hesitate to recommend both Vickie and Scott to all my friends.

Richard Eppley

Dec 9, 2014

The service person who helped us was Tim Whitener. He was very helpful, able to get the work we wanted done completed in a timely manner, and very friendly. Thank you for taking care of us. Just sorry the car wash was not working had to come home and do it myself.

2002hondaaccordowner

Dec 8, 2014

great experience every time routine maintenance rolls around. very knowledge technical staff.

Marc

Dec 7, 2014

Dave Thomas as always does an outstanding job. Regards, Marc Migdal

Nancy Mottesheard

Dec 7, 2014

I have been very pleased with my service at Hendrick Honda and especially with my service connection, Danny Cannon. He is always helpful and ready to take care of my problem. I have had some dumb questions in the seven years that I have been handling my own car problems but he has never made me feel that my questions are dumb. I would recommend him and your company to my friends with confidence.

Ginny D.

Dec 6, 2014

Danny Cannon was so helpful during my repair experience. He was very honest, and I left feeling really good. He was also very knowledgeable. I would recommend Danny Cannon and Hendrick Honda!

Irv S.

Dec 6, 2014

Jess Johnson: Great service, very knowledgable, honest and dependable. Good follow up. Third buying experience with Jess's help. I really like the buying experience. If you need a car I would seek her out at Hendrick Honda.

Jose Goenaga

Dec 6, 2014

For many years,, I return to this dealership because my advisor, Jim Burrows, is thoroughly knowledgeable of my vehicle's service needs and more important, he values my business, treats me courteously and professionally. I will not trade this excellence for anything else. Yes, the facility is impeccable, comfortable. Top shelf all around!

Lou

Dec 6, 2014

I have bought 4honda vehicles at Hendrick Honda and Dan Cannon has been my service person that I have called for attention to my cars. He has been prompted, attentive, kind and honest in all my dealings. As a single person this is very important to me. I have told ten different people to buy there cars from Hendrick and the have been just as pleased with the service. I feel blessed to have the dealership so close to me and a service person I can call any time with a question!!!

Bill Z Army

Dec 5, 2014

Just moved from Birmingham, AL to Charlotte. Needed routine oil change and tire rotation. First person I met was Tim Whitener who rapidly and efficiently entered all my info into data base so I could receive service even tho' I was there late in the day. All was accomplished in an excellent manner to include finding I was included in air bag recall. The air bags are ordered and I will return for installation. This is nine Hondas since 1983 and I have always been impressed with Honda service. Hendrick's service is right at the top!!

Satisfied mom

Dec 5, 2014

Wes Long went "above and beyond" good service to get my daughters car repaired. I would definitely recommend Hendrick Honda service and Wes As a service advisor!

Becky Risher Jenkins

Dec 3, 2014

My husband and I felt very welcomed and all the personal we met were so friendly. William Walters was our salesman. He went out of his way to show us all the options, so I could make the right choice. His experience was a great help in giving us the information we needed to purchase our CRV. Wayne Miller was very helpful in the financial area. Our experience at Hendrick Honda was very special and we feel that they will take good care of us, as we enjoy our new car.

Belinda -Charlotte fan

Dec 3, 2014

I had a great car buying from start to finish. Brad Thompson was awesome. Very client-focused. No hard sell. He really listened and made the process about my needs.

DINAH NEAL

Dec 3, 2014

IT WAS A PLEASURE DOING BUSINESS WITH HENDRICK HONDA. THE SERVICE WAS GREAT, THE FACILITY WAS VERY NICE AND THEY MADE ME FEEL VERY WELCOME AND APPRECIATED. CHRIS ROBINSON TOOK CARE OF MY EVERY NEED AND I WOULD RECOMMEND HIM TO FAMILY, FRIENDS AND CO-WORKERS. I AM REALLY ENJOYING MY CAR!!!

Larry

Dec 3, 2014

The salesman who assisted me was Mr. Manual Dasilva. He was very professional and helpful. He answered all my questions and made me feel comfortable. He give me a good deal and I would recommend him to any of my friends.

New CR-V Owner

Dec 3, 2014

John Tatum, sales rep, made my first car buying experience simple and easy to understand. Very friendly and professional!

J. Young

Dec 2, 2014

In the past, I have always waited longer than necessary for routine oil changes to be done...but over the past year...the quality and speed of service has changed so I am coming back to give a positive review.

K. Lowder

Dec 2, 2014

Told my wife several years ago that I would never go to another dealership but after my great buying experience with Hendrick Honda I have changed my mind. Everything went smooth from having an e-mail quote sent to me to the financing process. My salesman Tyler Gleason and his manager Sam Reynolds were great to work with. Also Darrin Boatright in financing was great to work with. My family will definitely be returning in the future when my 12 year old inherits this car and we buy my wife a new one.

Mr Satisfied

Dec 2, 2014

The true experience of a customer during an auto purchase or transaction is never measured by the car brought nor in the monies saved or not, but earmarked by the Quality of Service (QoS) provided by the sales and management teams. My recent experience (November 2014) at Hendrick Honda on South Blvd in Charlotte, NC exemplified, once again, top-notch customer service quality. Particularly and worth noting was Joseph;s (Gamati, Hesham) leadership, dedication, focus, follow-through, listening skills and product, service and overall process knowledge provided me with Excellent (5 STAR) Quality of Service. This was not my first purchase at Hendrick Honda and with Joseph, but my second. And only because of the continuity in QoS each time, I returned twice and would highly recommend anyone looking to purchase a Honda reach out to Joseph at Hendrick Honda and experience his and the management teams' leadership first-hand. My family and I are and have been each time, very please with our experience and greatly appreciate Hendrick Honda commitment to ensuring high QoS to its customers.

Jim Burrows

Dec 1, 2014

Jim always goes way above what is expected. He is always available for me and makes my visits to Hendrick a pleasure. Many thanks! Lillian Matthews

Honda owner

Nov 30, 2014

Donald Gunn, service rep = professional, pleasant. Service done in short order.

ali noorbakhsh

Nov 29, 2014

My experience at hendric honda was great my service advisor mr. Cubero was very helpfull and listened to my request and took care my service call and I had telephone conversaion with him about my service which he was very helpfull with his suggestions I was please with overall service. Thank you jesus for job well done see you soon.

Charlie T

Nov 28, 2014

My first conversation with John Ward hooked me with this dealership. John was honest, professional and very personable. He didn't try to sell me anything just listened to my wants and needs in a vehicle. He delivered the car that I told him I wanted as soon as one was available and I bought it that same day. John is a caring professional and I will tell everyone I meet about him and that he is employed by Hendrick.

Gene

Nov 28, 2014

I think that Dennis always goes the extra mile to advise me and I really trust him. It is a pleasure doing business with him,GRM Iharlotte

STR

Nov 27, 2014

Dave Nichols listened carefully as I explained the problem I was having with the warning light remaining on even though my tire pressures checked out okay. He explained what the problem might be and explained after the service how the computer program had been cleared and reloaded to correct the problem. he was very courteous and helpful.

David Miller

Nov 26, 2014

When I go for service at Hendrick Honday, I am served by Jim Burrows. I have gotten to know Jim over the past year or so and he has come to know me personally. He is a person that you can trust. When he recommends something for my car, I accept the fact that this service needs to be performed. For me, that is a new concept when dealing with dealers over the past years. He takes the time to explain what I need and why I need it. Thanks Jim! Dave Miller

Gardenmaiden56

Nov 26, 2014

Mike Nichols was awesome. Additional maintenance was needed on my car. He was very forthcoming in explaining the situation. He told me it would take an extra two + hours to complete all necessary repairs. When I told him I had no one to pick me up he was "johnny on the spot" and provided me with a loaner. I told him I needed the car back before 2 since my son needed it for work...Well two hours later the car was done. Well before 2. He is great and I will ask for him next time I visit!! Happy Thanksgiving.

Tdonald

Nov 26, 2014

We recently had our vehicle serviced at Hendrick Honda in Charlotte, NC. Upon arrival the service agent, Tim Whitener, was very polite to us and attentive to our service request. As the vehicle was serviced he kept us informed of its status and took care of arranging a rental car for us to continue on with the days activities while the work on the vehicle was being performed. We haves used Hendrick Honda in the past for servicing the vehicle and we have always been satisfied with their work. Tim Whitener was an excellent service agent to deal with.

Angela

Nov 24, 2014

My service agent was Jeffrey Smith and he was awesome. I called last minuet and was able to get my car looked at. Once my car was finished he came back and explained to me the work that was done to my car. He also cleared up some concerns I had earlier over the phone. I appreciate him taking his time to listen and explain things.

Doug Moore

Nov 24, 2014

Donald Gunn was our service writer for this visit and he made sure to keep us informed at all times for our service. We always enjoy what Hendrick Honda does for us, it was instrumental in selecting our new car an Honda CRV.

Honda Fan

Nov 24, 2014

Excellent service all the way from start to end. Thanks to John Tatum. Regard, Badrish.

Mitch Kotula, Jr

Nov 24, 2014

Roger Harris knew I was leaving that weekend for Disney, which led him to examine my tires and find that I was in danger of a road trip blowout. He immediately got me a rental mini van to accommodate my kids, put the car on the lift and got to work. He minimized my time waiting around and approached the repair job like it was his own family depending on this vehicle. Roger saved my trip!

Robert Tippett

Nov 24, 2014

Once again Jim Burrows has taken care of me and my vehicles in the best manner ever. My wife's car has been coming to Hendricks since 2004 and has 196,000 plus miles and still running like a top. My Pilot is getting the same great service. Thanks JIm.

Sebas

Nov 24, 2014

Jesus Cubero was a great consultant and helped me to get my Honda Element safe for my family and I. Thank you Jesus.

JAYBREW

Nov 23, 2014

I've bought two vehicles in the last six months and have spent time at over 10 dealerships... Hendrick Honda is superior far and away. Make your car buying experience simple- ask for Jay Levin and take a deep breath because you are good hands. You won't be pushed, you won't be rushed and you don't have to worry about confusing tactics. They have a tremendous selection and because they sell so many cars you can't beat their price. What else is great about them? Sean McLaren... Jay's manager. He doesn't just want to sell you a car today- he wants you to keep coming back and referring friends. That's why he has been successful there for over 14 years. I know this sounds like an informercial, but I'm passionate about this because I wasted so much time with slick salesman trying to push me to "buy today" and upsell me on things I don't need. Oh and by the way I love my Accord. - JASON A.

M. Butler

Nov 23, 2014

Jeff was absolutely wonderful. He was very professional, informative, and personable.

Margie

Nov 23, 2014

Clarissa parks did. Great job informing me of when the car would be ready and what would be done. She was very professional and knew her job

Bea

Nov 22, 2014

My repair was replacing the faulty airbag. It was repaired with no problems so far. It was taken care of rather quickly. Thanks Bea

rc

Nov 22, 2014

Clarissa Parks was very helpful. Even though I didn't have appointment she exceed my expectations. Thanks again.

Chris/Sharon

Nov 21, 2014

I am very glad that Tony Howsare introduced himself to my wife and I at Hendrick Honda. He listened to our needs and was very accommodating. My wife had a leg wound from a recent accident and was not moving around well. Tony got keys, brought cars to a central point for us to evaluate. His personality made you want to buy every car. He was not high pressure and really knew his product. He answered all our questions and even gave much needed assistance in understanding the car we were buying. Overall it was an excellent buying experience.

Deb

Nov 20, 2014

Jeff Nall greeted me and quickly got me to his desk. He said it would take about an hour. And it was!! Very professional and friendly. Your bathrooms are so clean! Thank you for getting me back on the road so quickly.

Hunter Chuck

Nov 20, 2014

Jim Burrows went out of his way to provide me with excellent service. Although I picked an extremely busy day for service (before Thanksgiving) to make an appointent, Jim kept me informed of their progress and made me aware of up-coming work needed for my vehicle.

pkmc

Nov 20, 2014

Dan Cannon has been our service rep for many years. We have always received the best customer service from him. He keeps us updated on what is going on with the service and repairs we are having done, always provides an accurate quote, and is friendly and accommodating. His attention and the quality of the service keeps us coming back every time.

Yard Man

Nov 20, 2014

The only bad thing I have to say is we are so upset that you do not give the AARP discount to seniors any more. It always helped so much especially when bill is close to $600.00. Other than that service and personal are really good.

David B.

Nov 19, 2014

We could not have gotten better service and guidance than we received from Mon Nguyen when we purchased our new Honda CRV last week. Mon could not have been more thorough in answering our questions. To even reassure my wife he took us on a test drive in another model to make certain she would be pleased with the CRV. I highly recommend Mon Nguyen.

Diane Shinn, RN

Nov 19, 2014

Great Customer Service, attention to detail and desire to make it perfect from start to finish! Wow, that's my experience with Honda, South Blvd and Stan Lynch! Need I say more? My recommendation stands firm where Hendrick Honda is concerned...the absolute best.

Natalie and Dan

Nov 19, 2014

We knew we wanted to purchase a 2015 Honda Fit but the only question was where to buy. We checked out a few Honda dealerships and ended up at Hendrick Honda because they had the best selection. The process was smooth and we felt like we got a great deal. Our salesman, William Peacock, answered all our questions, showed us our options, and let us take a significant test drive. We are very happy with our purchase.

Jean

Nov 18, 2014

Sorry so long in writing this review, sometimes there are not enough hours in the day. Thank you Stan Lynch for your time and cooperation in getting my car repaired after I was hit. My car is over 12 years old, however I have taken good care of it and was not ready to let it go and had feared the insurance company was going to total it. It has been many years since I had to deal with another persons insurance company getting my car repaired. While the accident was not my fault it seemed like I was the one that was inconvenienced waiting for the insurance company to give me an answer and check for the repairs. Stan went out of his way to make my work hours work with his and exceeded my expectations over and over again. Thank you again for all your help and your outstanding quality customer service. From one 2002 Honda Accord owner to another Thank you Jean

Jing Zhang

Nov 18, 2014

Manh Nguyen provided excellent service to me and my husband. We are highly satisfied. We will recommend him to my friends and co-workers. Thanks!

leigh

Nov 18, 2014

I had been searching for a car for at least 2 weeks and had narrowed my cars to a Camry and accord. I had went to numerous dealerships and was just about to throw my hands in the air and give up. My last dealership was Hendrick used cars on south Blvd. I did not want to talk to any more dealers, just wanted to look. A man came out and knew I was frustrated and he left me alone to look, which was a welcoming surprise. About 5 minutes later he did come back out and took me to some cars I may be interested in after I told him what I was looking for. Well he led me right to the car I was looking for. His name is William (butch) Walters. He made this so easy and he was very kind and eased my mind. The whole experience at this dealership was so wonderful and I would recommend this place to anyone and ask for Burch Walters. You will not be sorry.

Phil Hinson

Nov 18, 2014

My wife and I recently purchased our second Pilot from Andrew Patteson. Andrew provides excellent personalized service and streamlines the buying process. He knew exactly what model we wanted and he went above and beyond to prepare everything to the extent possible before we arrived at the dealership so that our buying experience was very efficient. Hendrick Honda is a great store with a great staff. We have always had wonderful buying experiences dealing with Andrew. He is a true professional who has earned our repeat business.

Stacey Day

Nov 18, 2014

We were very happy with our experience at Hendrick Honda! Chip Conley got us exactly what we were looking for.

CJS

Nov 17, 2014

Jeffrey Smith, Service Consultant at Hendrick Honda, handles both my car and my Significant Others's car. Recently I took mine in for an oil change and to get it checked out overall. Turns out I needed a new battery. Jeffrey came to the waiting room to give me an update and to tell me the cost. He is very nice and we both are pleased with him.

JudyMcDF

Nov 17, 2014

Jeff Nall provided wonderful customer service during my recent service appointment. He was very professional, kind, and patient with my questions. He is a great member of the Hendrick Honda team!

Miriam

Nov 17, 2014

I am very happy with my new car and I greatly appreciate the patience and attention given to me by William Peacock.

Stephen Martin

Nov 17, 2014

Scott treated me as if I were an old customer. Glad to see me, Glad for my business, and eager to please me. That is the kind of 'The customer is always right" business that is so hard to find these days. I will end by saying Thank You! Thank You! Thank You!. Stephen Martin

carol

Nov 16, 2014

as always, dennis was professional, informative and polite. clearly, he understands 'customer service.' he kept me informed every step of the way and gave me recommendations and options. thank you, dennis.

Eric Law

Nov 16, 2014

I bought my first Honda in 1992, and have been a Hendrick Honda customer since 1998. The CR-V I purchased that year is still going strong with more than 290,000 miles, due in large part to the excellent work of Hendrick's service department, which I also rely on for routine maintenance of the 2011 Accord I bought there in May 2012. Special kudos to Master Service Consultant Dave Thomas for his expertise and wonderful customer service. I highly recommend this dealership.

Erin-teacher

Nov 16, 2014

I am so excited about my new Fit. Working with Charles Patterson was an excellent experience. I will definitely be a loyal Hendrick Honda customer from here on out.

TopCat

Nov 16, 2014

Brad was excellent, explained all the features of our new car, taking the time to sync our phones to the blue tooth connectivity of our new car. There was never any pressure and the whole process was painless and enjoyable. Even Anthony with the paperwork portion of the sale was a delight. You want a Honda and first class customer service, come to Hendrick, ask for Brad Thompson. Thank you guys, excellent job!

Joe

Nov 14, 2014

Had Pilot serviced at Hendrick Honda in Charlotte recently - service advisor was Danny Cannon - everything was great - they estimated it would take 2 hours - it took on hour and fifteen minutes - very comfortable trusting my car to Hendrick.

Angela S

Nov 12, 2014

Came in for my first service for my new Honda Pilot and Tim Whitener was great! Exctied about doing business with them for years to come!

Dr.Eugene Francisco

Nov 12, 2014

Manny Dasilva, in his very professional way,helped us purchase our seventeenth Honda. We had some very specifics in mind and he guided us through the choices and requirements with great expertise. We have worked with Manny before and wanted to check out with him before we started to look around.We intended to do some shopping around but realized soon in the process that we were drawn to his honest demeanor and efficient and direct salesmanship.The entire staff at Hendrick keeps us coming back.Many thanks.You have a gem in Manny. Dr.Gene and Jane Francisco

RW

Nov 12, 2014

Excellent service. Dan really pays attention to the service, all the way down to the parts being installed, while keeping you well informed of the status of the project. The Honda service bays are always kept spotless.

Brandy Cobb

Nov 11, 2014

Dennis Sanford always makes sure everything is taken care of every time I get my car serviced at the dealership. Everyone always goes above and beyond to make sure that my needs are met. I highly recommend visiting this dealership for all of of your car buying and servicing needs!

David Warren

Nov 11, 2014

I got a fantastic deal on a Honda Civic LX MT and Chip Conley made the car buying process a breeze and a pleasure for my wife and myself.

GIRISHKUMAR PATEL

Nov 11, 2014

NOTHING TO SAY ABOUT SERVICE BECAUSE IT IS ALWAYS BEST.STAFF IS FRIENDLY.ALWAYS SMILE ON FACE.JIM IS VERY HELPFULL AND GIVE RIGHT ADVICE.HE IS BEST

Bianca Lano

Nov 9, 2014

At first, I thought I was going to have to settle for the one that I ALMOST like. Good thing Chris Wilson was so good at his job, he found exactly what I wanted! 2014 Honda Accord Black Exterior/Black Interior. He personally searched for it himself even if it wasn't in their system. I'm really glad I got what I wanted. Thank you for his dedication and his excellence in customer service.

Fred C

Nov 9, 2014

Consistently great service from advisor Dan Cannon every time I bring my car in for service.

Lovey Grogan

Nov 9, 2014

OMG What a mess. After a young girl crashed and totaled my car, I could not get any satisfaction from her insurance company or even a true apples to apples estimate on my car being totaled from them. Thinking my insurance company could jump in and help and tell me what to do, I called them. Another can of worms opened. My car was on the borderline dollar of being repairable or totaled according to my Insurance Company. Hendrick Honda being a preferred dealer of my Insurance Company and even more important a preferred dealer of mine, I had the Pleasure of working with Darron McCullough, who not only treated me with a sympathetic hand which I desperately needed at this time, since it had already taken 2 months and still no one at my insurance company or the girl's could give me the correct price for my car or if it was even going to be totaled. Darron McCullough stepped in and gave me hard facts of every senario. If I didn't take the totaled offer from the girls insurance company how it could possibly harm me down the road and how to get them to re-visit the offer and increase it. Which they did. Not thinking about himself or if his company could make money off my tragedy, simply thinking of me and my future with the car and the best thing for me to do in this case. Now that is someone you can truly trust and want to work with. Using many of his man hours and brain power with me and not making a dime, but making a customer referral for life. Hope I can be as valuable to him as he was to me. Sincerely Lovey Grogan.

Nell Fraser

Nov 9, 2014

I am very pleased with the salesman, Jason Levin, and Hendrick Honda. Jason was very helpful in making me familiar with my new Fit.

Debi W

Nov 8, 2014

Tim Whitener in the service department is very personable and helpful.

Linda Gluck

Nov 8, 2014

Jim is always knowledgeable, courteous, and gives me good advice; in terms that I can understand.

Richard

Nov 8, 2014

I worked with Andrew Patteson to buy my new CRV. So often buying a car is not a good experience, but Andrew made it a good one. He did a top notch job of answering my question and explaining the features of the car. I will buy again from Andrew.

Lidia

Nov 7, 2014

Great experience, professional staff. Very helpful.

Bonnie

Nov 6, 2014

We had our oil change done yesterday at Hendricks Honda. The experience was completely positive. Jim Burrows was very cordial, informative and helpful.

Jeffrey Smith

Nov 6, 2014

Jeffrey Smith, was very professional with the service I received from him. If I did not already have Mr. Burris I would certainly have him for my go to person. Thank you for your kindness and good service Gloria Chambers

John Rojas

Nov 5, 2014

I took my CRV for an oil change and service. Jim Burrows got me set up quickly and efficiently. I appreciated that he listened to my concerns before sending the car to the mechanic. Later he kept me informed of the repair process, providing estimated wait times. I appreciated the available WiFi service to do work while I waited for my car. Well done, thanks!

Jonathan Roberts, Realtor

Nov 5, 2014

Many thanks to Jim Burrows at Hendrick Honda for taking care of me like family. It gives me peace of mind to hand him the keys when I go in for my regular service. He's a trusted friend and advisor.

Panthers95

Nov 5, 2014

I've purchased from this dealership in the past, but this was the best experience I've ever had. There was a large selection of new and used vehicles, the dealership is very well kept, clean and inviting. My salesman was Mahn Nguyen. He was very patient (I was being picky), showed me a number of different cars, new and used, he really did everything to accommodate me and make me feel at ease with the process. Not once did Mahn push me or try and persuade me towards one thing or another and he didn't try to sell me on useless add-ons. I felt very confident in my purchase and have had my car for a little over two weeks and love it! Super happy with the experience and purchase!

Teresa

Nov 5, 2014

Chris Wilson did a great job finding the right used car for me. It was in my price range, low mileage and in great shape. What more can you ask for. The guys that do the final paperwork were professional, friendly, and best of all they got everything processed quickly. I will be back the next time I buy a car and will surely send friends and relatives to Hendrick Honda.

TJ

Nov 5, 2014

Our salesperson Brent Bell is just a great all around person to work with. He listens to what you have to say you and doesn't try and put any pressure on you at all. Everyone else from start to finish is great and the customer service is just excellent!

JAnderson

Nov 4, 2014

Great experience at Hendrick Honda. Troy Rivens and the entire staff were very helpful. Woud purchase from them again.

JaReid

Nov 4, 2014

Hendrick Honda has a high selection of vehicles. They worked with me until I got a payment that I was happy with (Brad Thompson and Sam Reynolds).

Margaret and John Adams

Nov 4, 2014

Don Gunn has been very professional each time he has called about servicing our car. He called us to let us know that our airbags were on the recall list. It is wonderful to know that we have a service technician that is so concerned about our safety. We have been extremely pleased with Don for each time that we have taken our car in for service. We trust Don with our car completely. Dealing with Honda dealership and Don has made our life so much easier. Thank you for Hiring such a responsible person.

Mr P

Nov 3, 2014

Sean Smith was my sales agent. He displayed extreme courteousness, product knowledge. and overall great salesmanship. The entire experience was pleasant with Sean, the finance department and all people involved. I left feeling I had made a great purchase! Thanks to all at Hendrick Honda. if you want to have a great buying experience, be sure and ask for Sean Smith.

Repeat Customer

Nov 3, 2014

This is the second Honda I have purchased from Hendrick Honda. I came back because of the exceptional service provided by Charles (Andrew) Patteson. His overall knowledge of the product and exceptional customer service made the buying process easy and the entire Hendrick Honda team was supportive. I highly recommend using this dealer if you consider purchasing a Honda. Please ask for Andrew Patteson, he will not disappoint.

Sue Sofio

Nov 3, 2014

Manny Dasilva is an excellent sales person. He is low key, doesn't pressure the customer, is very well informed about the Honda cars...I am more than satisfied with both the dealership and especially Manny, he was a delight to work with.

Fred C

Nov 2, 2014

I only bring both my Honda's to Hendrick for service and always ask for Dan Cannon. Dan is consistently honest and only recommends what really needs to be serviced. I've been a Honda owner for almost 30 years and trust this dealership with my cars.

Mike

Nov 2, 2014

I went to hendrick Honda to turn the keys in for a vehicle of mine that had been totaled and had no plans to look for a new car yet. The guys in te collision center said if I had any interest in a new car to go speak to Melissa. I next thing I knew she had me behind the wheel of the exact vehicle I wanted and the process went smooth. I Highly recommend speaking to Melissa if your interested in purchasing a vehicle.

Mohammad Ashraf

Nov 2, 2014

Handrick Honda did good job.special Thanks to DARRON MCCULLOUGH.

MUlery

Nov 2, 2014

Jeffery Smith was awesome! When I brought my car in for service it was covered in pollen from the pine trees I park under. He took the car and cleaned it himself! All I did was take my car in for a state inspection!! That's amazing service! Thanks so much!

Floridagirl

Nov 1, 2014

I was in an accident a month ago and my 2012 Odyssey had considerable damage. We have had work done at the Hendrick Collision center before so we knew that this is where we wanted our van repaired. Rodney Nufher was in charge of our repairs and was fantastic about calling on a regular basis to give us detailed updates on the progress of the repair. When the van was ready, he even had it delivered to our house. Our Odyssey looks brand new and you would never know that it had been in an accident. We are very satisfied with the service that we received from Hendrick Honda!

Terry Nelly

Nov 1, 2014

Called on Thursday. Was scheduled for 10:15am Saturday. Car was not even pulled in for analysis at 1pm. Went to pick it up at 1:30 and car could not be located because it was in the queue.Why tell us you have 175 cars to service? Why not schedule the service when you have time to service the car? Our day was wasted. No consideration for customer.Your hold line (we were on hold a lot) says you are all about customer service--suggest you just think about scheduling from customer point of view.

Headlight Jim

Oct 30, 2014

Jeff Nall is a knowledgeable Service Advisor whom I fully trust. He is detail-oriented, and offers good advice on all aspects of my CR-V. Jeff is a credit to the Hendrick family.

Ruth

Oct 30, 2014

Danny Cannon was my service representative at Hendrick Honda on South Boulevard in Charlotte, NC. I would highly recommend him. He spent time working with the repair department and personally overseeing the entire process, while keeping me fully informed.

"Mike_TV_Producer"

Oct 29, 2014

We've owned 10 Hondas over the past 26 years, with the last 3 purchased at Hendrick. I am extremely pleased with the assistance and service Hendrick offers. I recommend new car salesman, (Charles) Andrew Patteson, for a great buying experience. Their financing folks in Charlotte even knew how to collect the appropriate fees/taxes & how to license the auto in CA for me - saving me a lot of cross country hassles!

iphillips

Oct 29, 2014

Danny Cannon is the best! Very competent, while keeping my safety needs in mind.

Mark M

Oct 29, 2014

John Ward and the rest of the team at Hendrick Honda provided excellent service. I purchased a 2015 Honda Polit and they made the process efficient and enjoyable. I think they provided me with a fair deal without lengthly negotiations or games.

SRfm

Oct 29, 2014

I have always had a good experience at Hendrick Honda from he day I walked in interested in purchasing a car through all of the routine vehicle checkup. It's a busy place but the service managers and other employees make you feel at home.

The new owner of 2011 Sonata- Latovia Gettys

Oct 29, 2014

I would to thank everyone at Hendrick cars for assisting me, with great customer service, friendly and knowledgeable staff, and for going above and beyond during my car buying experience. I haven't had a new car in 12 years, which is why I really enjoyed driving off the car lot in my new 2011 Hyundai Sonata. Ronnie Russell and Mike Gross took really good care of me during this process, making it as smooth as possible, and responding to all of my needs. Thank you gentleman for doing an exceptional job!

Candace Bailey

Oct 28, 2014

The first time I went to get my car serviced at Hendrick Honda off of south blvd I had an unexpected experience, it was downhill since the moment I pulled my car into the garage. The associate Tim Whitner greeted me and asked what service I needed and I proceeded to tell him an oil change. He then said "do you know what time it is" and I said, "yes, it's 4:30." He proceeded to say, "well since you came so late &we close at 5:00 I don't know if they will be able to service your car but I'll go check." He then comes back to confirm the oil change. While he's typing up my work order I tell him, " I have a coupon in the side pocket of my door" & his response is " well when we're you gonna tell me that, you can go get it !"& he tosses my keys back to me. Once it was time to check out little did I know at the time the manager Chris Curran comes to take me to the check out desk and he asks me how did everything go and I tell him how Tim Whitner spoke to me and what he said and Chris's face turned red. Chris ended up giving my the oil change for free because of the tone Tim had with me and what he said. I appreciate Chris stepping up because after working with Tim I had no plans on returning back to that dealership.

Kie

Oct 28, 2014

Hendrick Honda overall is the best dealership! Danny Cannon is a excellent service rep. He greeted me with a smile and made sure my car was well taken care of.

Wanda G-P

Oct 28, 2014

The sunroof glass in my CR-V shattered recently on my way to work. Rod worked with my insurance company to ensure the claim was filed as a comprehensive claim instead of the collision claim they had entered it as. He also went to extra mile to make sure it wasn't something that could be covered under warranty or some other way. Plus, when I picked the car up, it was gleaming!! Inside and out! I appreciate Rod's obvious interest in my claim and in helping me with the insurance company. It makes all the difference in the world in my decision to use Hendrick Collision Center again in the future (although I hope I won't need it).

MarieR..

Oct 27, 2014

Came in for 5000 mile checkup I was waited on immediately by Jeff Nall. He was polite and courteous and when my car was ready immediately came out to get me and explain what they had done and escorted me to cashier. While I was waiting there was TV and magazines available and a plus because it was Saturday, lunch was provided (hot dogs and hamburgers). Who could ask for more! Thank you again for the most presurable experience, Marie Rock

Reginald B retired Marine

Oct 26, 2014

I know that I am just another customer of Hendrick Honda, however Associate Dave Thomas has always made me feel special. He has been consistently professional and a pleasure to greet each time I have visited the service department. Now when I visit the service department, I look for him. Dave, you are the Man! Much success to you because of what you give.

SAH

Oct 25, 2014

Scott Wendel did an excellent job of greeting me on my first visit to Hendrick Honda and assisting me with the repairs I needed on my newer used car I purchased out of state. The facilities are immaculate - both the service department and the waiting area - and everyone I spoke to there was pleasant and professional.

Nicole

Oct 24, 2014

I was very pleased with my experience. Tim whitener was very helpful and my car was done being serviced in less than an hour! I will be coming back for any future services!

Trina and Henry

Oct 23, 2014

Jesus Cabero has excellent customer service skills

Charlene Adams

Oct 22, 2014

Scott Wendell was very informative on operatioin of our Honda and answered all of our questions. It was a pleasure having him as your representative.

CharlotteNewcomer

Oct 22, 2014

I'm glad to be a repeat customer of Hendrick Honda on South Blvd. Jim Burrows gave excellent customer service at my last visit - the Service Dept. is always efficient and super reliable.

David

Oct 21, 2014

Just completed my third scheduled service visit for my new Honda Insight. Their web based appointment scheduler is a breeze. Every appointment made via this service has been on time and prompt - 30 minutes to about an hour. Pricing for these services are competitive with the local "quick" oil change companies. I couldn't be more pleased with the service I've received from Hendrick Honda on my new Insight.

dnewell

Oct 21, 2014

the dealership did a very nice preparation of the car--looks brand new.

Peter M.

Oct 20, 2014

I am very impressed with high ethics displayed by Jeffery Smith at Hendrick Honda. I had an impression that the engine in my Honda Accord 2002 produced unusual noise when started cold. The matter was examined, fortunately no issues were detected. The dealer did not charge for that work. I will definitely continue using services of this dealership, whom I can trust!

Garret Nelson

Oct 19, 2014

Jeff Nall and team did a great job in getting me I in and out quickly. My 60,000 mile service went quickly, I was able to get work done on-site using free wi-fi and they even repaired my tire for cheap. As always, only the best from hendrick. Great job Jeff!

Ken"CltRunner"

Oct 17, 2014

Buying our new Honda Fit was enjoyable from the time we entered the showroom until we drove off the lot with our new car! Our salesperson Sam Fisher did an excellent job in locating the car we wanted, explaining all of the features and working with us in finalizing the deal. His Manager, Sean McLane, was outstanding in providing answers and working with Sam to be sure everything was covered. He made it obvious that selling a car is a team effort. Jim Loebrich, Business Manager, covered all the bases in a very professional manner.

Carolyn L

Oct 16, 2014

Joasph Walker tried very hard to help me get what I wanted. Thanks Carolyn Lee

Charles H. Elligson

Oct 16, 2014

Appreciate Scott Wendel, Service Consultant. He really takes care of me and my Honda. Am a senior citizen and appreciate his guidance. That Honda is very important to me. A Hospice worker / volunteer. My patients depend on me! Charles H. Elligson Honda Customer

Happy in Charlotte

Oct 15, 2014

Thank you Dave Thomas for the Great Service on my Honda CRV !! And Thanks for being so personable and taking time to talk and share a laugh .. You made my Saturday! :)

MichelleT

Oct 15, 2014

I have leased two cars from this dealership and return there for all maintenance and repairs and everytime I make a visit they manage to go above and beyond to exceed my expectations and make every visit more enjoyable than the last. The staff there is absolutely top notch, I've never experienced service of their caliber at any other Honda dealership and encourage all prospective buyers to visit this dealership.. And when you do, you need to find Gus Forbes and Vickie Athey. Thank you guys for always being extremely helpful and for looking out for me! I appreciate all that you do.

MorrisCharlotte

Oct 15, 2014

Wes Long did a good job for me coordinating a factory warranty repair on engine performance, and a recall for the fuel pump. I'll go back there again.

Aaron Beane

Oct 14, 2014

I purchased a Honda Odysee at Hendrick Honda on South Blvd. the car Salesman I had the privilege of working with was Ned Hindi. I couldn't have asked for a more faithful, honest, man of integrity than him to sale me a car. You are always wondering "is this car salesman trying to finagle me or is he real" well Ned Hindi is real, and I encourage you if your going to buy a car please go and see Ned at Hendrick Honda on south Blvd in Charlotte NC you will not be disappointed.

Bharti Desai

Oct 14, 2014

Jim Burrow is an excellent advisor for Honda cars. He is friendly, courteous and knowlegeable who always explain about my car. I trust his opinion when it comes to my car. He is an asset to Honda service department.

JMS

Oct 14, 2014

Darren at Hendrick Honda was so supportive. He kept us well informed during the entire repair time. The repair work was awesome. The car actually looked better than before the accident. I would highly recommend that anyone use the repair facility at Hendrick Honda

Especially Loyal Customer (Due to Dave)

Oct 10, 2014

I discovered Dave Thomas in the Service Department several years ago when I was dissatisfied with my service at another local Honda dealership. Hendrick's Honda was further from my home and I have to fight work traffic to get there, but after working with Dave, I wouldn't go anywhere else. (I even take my Toyota there now!) Dave is 100% professional, 100% honest, is pleasant and even has a great sense of humor. Every time I've ever been in with my cars, whether it's good news or bad, I know that I can trust him 100% and as a female who knows next to nothing about cars, I am deeply grateful for his approach to his work. He doesn't mind explaining the problems in language I can understand, doesn't lose patience with my questions, and the final price always seems to come in a little UNDER the original estimate. Two years ago when I bought a new car, I can honestly say I bought a Honda primarily so I could continue bringing it to Dave for service (and I even bought it from Hendrick's). THANK YOU DAVE & THANK YOU HENDRICK'S HONDA!

Jeff Kravis

Oct 8, 2014

Dan Cannon was very helpful and patient as he discussed with me the pricing and discounts. I feel that the Honda folks did a good job in doing the repairs needed.

Jerilyn

Oct 8, 2014

I purchase my 2005 Honda CRV from Hendrick Honda in March of this year. Yesterday I took it in for it's first service exam. Clarissa Parks was excellent! From the time I drove in to the time I drove out....I felt like a valued customer. She gave me a very accurate estimate of how long it was going to take and she was pretty much right on the money. I like the waiting area too! Next time I'm going to bring my laptop and plug in at one of the cubicles. PS - they have popcorn!!!

John Bakos

Oct 8, 2014

Jim Burrows is the best service advisor that I ever met. You are fortunate to have him.

Khiem Ngo

Oct 7, 2014

Dan is my go to person when I schedule even the smallest item such as an oil change. That's because I trust Dan Cannon to give it to me straight and tell me exactly what is wrong and what it takes to fix it. Not only that he takes the time to explain options I have instead of just saying this is it, take intro leave it. Hendrick as a company should be proud to have him in their staff.

Linda B

Oct 7, 2014

Manh Nguyen was great to work with. He was very knowledgeable and very professional. He could not have been more helpful. I would recommend this dealership to anyone looking to purchase a new car. Linda B.

Thomas M K

Oct 7, 2014

Went in for routine oil change and lube because I had two long-distance drives coming up. Service rep Danny Cannon and the astute mechanic found a major problem with the electrical system. I wasn't happy about the unexpected repair charges, but I am very thankful the dysfunction was discovered and corrected before my long trips. Danny Cannon arranged to have the repairs made immediately. I am totally satisfied with the service I received at Hendrick Honda.

Tracy Miller

Oct 7, 2014

Dennis Sanford is the technician who took care of me when I brought my car in this past weekend. This man is non-stop smiling, is a great conversationalist and knows his stuff when it comes to these cars. Each time I come in, it's a true pleasure to be waited on by him. He makes the experience great and I always leave with a smile on my face. Well done, Dennis, you are a great asset to Hendrick Honda!!

BevJ

Oct 6, 2014

Service advisor Tim Whitener was very thorough and contacted me right away to advise when additional work was needed on the vehicle. Job was completed right on time as promised.

Fakhar Shahbaz

Oct 6, 2014

This was my first experience interacting with Hendrick Honda (South Blvd, Charlotte) dealership for leasing a Honda CRV and all the process was completed very smoothly and quickly. I was really impressed with the professionalism and dedication exhibited by Mr Tyler Gleason. He treated me like a special customer and quickly resolved all my inquiries. I left Hendrick Honda very satisfied.

Hendrick Honda Lifer

Oct 6, 2014

I wanted to take a minute to tell you all about the contined exceptional experience my wife and I have every time we do business with Hendrick Honda of Charlotte. We have been doing with Hemdrick for years and every single time we visit the dealership, whether it is sales, service or repair, we are treated as if we are family. Everyone is friendly, courteous and very professional and it is obvious that they truely have our best interests in mind. I would strongly recommend Hendrick Honda of Charlotte and in particular Mahn Nguyen, our salesmen. He is the best of the best. We are on our 7th Honda and Hendrick Honda and Mahn is certainly one of the main reasons behind that.

Willie

Oct 6, 2014

No complaints, thanks for the Service Umberto Spinillo and the Hendrick Honda Team.

GeekGranny

Oct 5, 2014

I am happy to comment on Hendrick Honda service and in particular, Dan Cannon. He goes above and beyond to treat me like the most important person in the bay!

RC

Oct 5, 2014

Jeffrey Smith is one of the best customer service reps Hendrick Honda has! He is friendly, efficient and willing to go the extra mile to serve his customers. He makes Hendrick Honda look like a first class dealership. Rc

Sara Brackett

Oct 4, 2014

Jeffery Smith did a good job.....when I called I requested Chris, the service manager, b/c he is the only one I feel comfortable with since Debbie retired a couple of years ago! No one can replace Debbie....she advised me through two Honda Accords & I stayed with Honda when I would have liked to have gone to FORD, an American made car, I stayed b/c of Debbie & the service dept. I trusted her without hesitation & Chris was a part of her team for me.....my father owned a Ford dealership & I grew up not having to worry about the hassle of buying & maintaining a car......when we moved to Charlotte, I met the Hendrick Family as our children were in school together & I taught Ricky when he was in 5th Grade...here again, the element of trust got me to Honda.....and then The Debbie Experience....and Chris.....so anyone has BIG SHOES to fill for me at Honda now.....Jeffery was good but I have been sorely spoiled.......I hope you understand !

DC

Oct 3, 2014

We had a pretty good idea about what we wanted when we showed up at Hendrick Honda in Charlotte. We just needed to test drive and make a decision on whether we would go new or pre-owned. We told our sales person, Troy Rivens, what we wanted to do and he seemed to understand immediately. He let us browse and was available to answer all our questions. He seemed knowlegeable about everything from the engine to the "Bells & Whistles" He helped us look at and test drive both new and used vehicles. When we were at the point of making a decision, he helped us through the pros & cons but applied no pressure. We apprciate the way we were treated at Hendrick.

Deborah W.

Oct 3, 2014

Again, I received excellent service from Hendricks Honda. I trust their work. Special thanks to Rodney Nuhfer. He kept me updated and I was pleased with the work that was done. Go Rodney! Go Hendricks!

Mary Young

Oct 3, 2014

I would highly recommend Jonathan Malave to all my friends in Fayetteville, NC if they have an accident in Charlotte and is in need of his professional service. The customer service that Jonathan provided was superior and helped calm some of my fears. He called me nearly every day to give me an update on my car as it was being repaired. Thank you so very much!

MMoore

Oct 3, 2014

Jeffrey Smith and customer service were just pleasant with hendrick honda on south boulevard, Charlotte was great to work with..serious professional's ....couldn't as for more as I would not want anyone but a honda professional working on my honda. I will back with my honda's. Mike Moore Waxhaw,NC

Sugar10301

Oct 3, 2014

My initial contact was with Charles Myers, who contacted me from information I posted on the Internet. He was extremely friendly on the phone and was able to answer all my questions without pressuring me for personal information first. Several weeks after that initial phone call, I contacted Charles after visiting other delearships, and made an appointment to meet with him. From the minute I walked into this dealership, I was very impressed with the atmosphere. Low key, no pressure and the service was great. It was an outstanding experience and Hendricks met my needs and more. The only negative comment I would have is the amount of time it takes to process a deal. I would like to thank everyone involved in servicing me that day, it was greatly appreciated. Very happy customer. Carol Clark

Kim Macfarlan

Oct 3, 2014

Darron McCullough was so good to work with that it made the tree falling on my car somehow seem not so bad. He was friendly, professional and kept me well updated on status of my vehicle. He and his team did a fantastic job on my car..it looks great.I had my dog Stella with me and Darron was so sweet to her and she liked him so much that I just knew he was a good guy who would do a good job. Stella's instincts were right on.Great experience...Darron is the best!

Lovemyodyssey

Oct 2, 2014

We bought our Odyssey from Hendrick Honda. The care of my car in their service department is excellent. I appreciate the efficient attention to detail from my service writer, Dennis Sanford.

Tee

Oct 2, 2014

I walked in Hendricks Honda and right away felt this was the place I wanted to purchase my car. Everyone on the team seemed extremely happy to provide service to me. I had so Many options I didn't know where to begin. One of the most important things to me is the way a person makes me feel. Reggie woods, my salesperson treated me like his sister, mother, friend or just like it really mattered to Him that I had a car to suit my needs. I can not express my gratitude enough to Reggie for being authentic and real with me. Thanks bro for looking out! God bless you for being an angel on my side.

Tony Lomino

Oct 2, 2014

I have been going to Hendrix Honda for five years since I moved from N Y and Dan Cannon has made it a pleasure to have my car serviced.

Cindi Freeze

Sep 27, 2014