Used Cars for Sale at Hendrick Honda Hickory in Hickory, NC

honda acoord

Nov 23, 2016

The service was excellent the salesperson Justin Dula really helped me out a lot he hit me up and save me some money for my Christmas, come see him if you would like a great deal on a new car or pre-owned car excellent service

happy-crv

Nov 22, 2016

Friendly, helpful and knowledgeable sales personnel.. Every one at the dealership was willing to workwith us in finding the vehicle we wanted at a good price. The salesman we worked with, Bob Scanlon, was very helpful and energetic. He made sure our questions were answered and our needs were met during the whole buying experience.

Missflip

Nov 22, 2016

I have dealt with Rick for many years and I have purchased several vehicles from Hendrick Honda and everyone I have got has been exactly what I wanted and needed in a vehicleHe is great sale man and became a great friend.im very pleased with my puchase

pgc123

Nov 22, 2016

I ENJOYED MY EXPERIENCE WITH HENDRICK HONDA OF HICKORY. THEIR SALES STAFF WAS FRIENDLY AND PROFESSIONAL. I DEALT WITH ANDY COURTNEY FOR THE MAJORITY OF MY TIME AND ALSO WITH LEE KILLIAN FOR SOME OF THE TIME. I HIGHLY RECOMMEND BOTH SALESMEN. THEY WORKED VERY HARD TO GIVE ME THE BEST DEAL POSSIBLE, WITH ONE OF THEM EVEN WORKING DURING THEIR OFF WORK VACATION TIME TO ASSIST ME. THERE WAS A SLIGHT ISSUE WITH THE VEHICLE AT THE TIME OF PURCHASE, BUT THE EMPLOYEES DID A GREAT JOB MAKING IT RIGHT AND GETTING IT FIXED AS QUICKLY AS THEY COULD.

angela burch

Nov 21, 2016

I love my new 2016 HR-V. Bob was the friendliest sales guy that I have ever dealt with, he made sure I got everything I needed and wanted!!!!! Very happy with my service and my car!!!!!!! Thank you Bob!!

Elismommy

Nov 21, 2016

Love Hendrick Honda Hickory! They treat you like family and make sure needs and wants are met with your vehicle choice. Joey was awesome to work with and was extremely patient with us as we explored our options. He was prompt, courteous, professional and friendly throughout the whole process. We will always do business at Hendrick Honda Hickory and will recommend Joey to anyone in the market to purchase!

J

Nov 21, 2016

The service was really good and Bob was patient. The service was good, but the turn around time was lengthy. I was at the dealership for 6 hours. The process was flexible and I was flexible in my expectations so our deal worked out with mutual benefit.

Brandy88

Nov 20, 2016

Joey sold me my first civic, which also happened to be my first car buying experience as well. He was not pushy and listened to my concerns. When I went back to trade it in for an upgrade I went straight to him and he was able to assist me in getting exactly what I wanted. I couldn't ask for a better car buying experience!!

kfulbright

Nov 19, 2016

This experience is one that I was nervous about, as car dealers are typically given a very bad rep for being manipulative and shady. However, I feel that both Kelly and Shaun were very upfront, honest, and helpful throughout the entire process. I felt as though Kelly really advocated for me in gaining what I consider a fair price for my trade in and getting the best deal possible for my new ride! Shaun was exceptionally patient in describing all the options and being upfront about finances. Villy was great about teaching me some of the pertinent things for operating this new (much more technologically advanced) vehicle. I am thankful to have had a very positive experience in purchasing my first car and would definitely recommend the staff at Hendrick Honda.

Nick

Nov 19, 2016

Everyone is so nice they made the car buying way less stressful thxs so much will definitely recommend and I'll buy here again and again thxs's so much Marco Goncalves and the Hendrick team.

Steven123

Nov 19, 2016

Great buying experience. No pushy sales people. Fully explained the features of my pilot. Fully explained all my options and didn't try to push me to buy more then I what I wanted.

kfulbright

Nov 18, 2016

This experience is one that I was nervous about, as car dealers are typically given a very bad rep for being manipulative and shady. However, I feel that both Kelly and Shaun were very upfront, honest, and helpful throughout the entire process. I felt as though Kelly really advocated for me in gaining what I consider a fair price for my trade in and getting the best deal possible for my new ride! Shaun was exceptionally patient in describing all the options and being upfront about finances. Villy was great about teaching me some of the pertinent things for operating this new (much more technologically advanced) vehicle. I am thankful to have had a very positive experience in purchasing my first car and would definitely recommend the staff at Hendrick Honda.

Jenkins,Christy98

Nov 17, 2016

Sales professional was extremely helpful in every way. I had a good feeling about buying the car when I walked through the doors. I felt that he truly cared and wanted to help me make the best decision.

Susan L.

Nov 17, 2016

Every aspect of the car buying process was smooth and easy. Bob Scanlon and the rest of the team worked hard to make sure I was highly satisfied.

Baker,Jennifer

Nov 16, 2016

I have worked with Rick McClure for 4 years now , have bought 6 Hondas from him and he has never let me down ! He has came in on his days off just to finish deals with me so I could take my new car purchase home ! I will now work with anyone at the dealership but Rick on my car buying ! He has gone above and beyond my expectations !

Born in the usa

Nov 14, 2016

Salesperson Mark Buchanan, consistently makes car buying a painless, no stress event. He's the best! Ive been to him for help for the last 3 cars.

crstewart77

Nov 14, 2016

Purchased a new Civic Honda Sport Kelly did an outstanding job answering my questions and helping me with my decision. The car looks and drives great. Very happy!

hondaprincess

Nov 14, 2016

3rd purchase from this crew and I Love Sales Manager Jeremy Phillips and Salesman Mark Buchanan. They always exceed my expectations and go above and beyond to make things simple. Have referred friends and family and will continue to do so!

Accord Katrina 17

Nov 13, 2016

Joey Langford was a excellent sales person he helped me get the car I wanted and took care of all the details my husband came in town we were in and out and driving home in our new car

hdbums

Nov 13, 2016

salesman great did all paper work without me there great service after deal,allways wanting to help,begining to years later great, to my next deal,everone needs to go there

hondaguy63

Nov 12, 2016

Return buyer and the entire process, top to bottom, was 1st class. Everyone went out of their way to meet my needs and "make it happen". I was guided through the sales process by Lee Killian who was instrumental in getting me the deal I needed fit my budget. In addition to Lee's knowledge, he has a personality that makes you feel you've known him all your life. He was extremely knowledgeable with a desire to see your needs are met coupled with a "winning" attitude! He'll get my business going forward and I made a friend in the process!

Jdeath7

Nov 12, 2016

Kelly Secrest, our salesperson, and Jonathan, in the finance office, took great care and appreciation in our purchase at Hendrick Hickory Honda. Kelly worked to have everything in place and ready to go when we got there. We felt welcomed and comfortable to make another Honda purchase with Hendrick automotive.

mother

Nov 12, 2016

hey there,i recently went to Honda in hickory to look at a few tacomas they had and the one I came to look at had just sold.rick one of the sales men guided me to a trd pro that had just come in of which I got the same day.rick was very helpful and I would strongly recommend him to anybody and my experience at Honda was good

Noahcrv07

Nov 12, 2016

We were provided top of the line sales and service, all performed with the sales guy, Mell!! Our son was hit and it totaled his car. We had been looking for 2 weeks with no luck. We finally found one thru Hendrick Honda of Hickory and what we found out was the car was located about 4 hours away. The very next morning Mel contacted us and said that the car was at his location and ready to see. We drove from Winston-Salem, bought the car! It had one thing show up on the computer that needed to be fixed so we returned and had it fixed. Again, Mel was spot on, with both the sale and service. He also provided us with a temp vehicle to go eat lunch while they repaired my son's car. We will certainly remember Mel for any future needs with a car and the top of the line service we were given.

L_R

Nov 11, 2016

Honda has consistently made a product that buyers can find true value in. Hendrick Honda Hickory takes an exceptional product and combines it with an unmatched customer experience. The purchasing process was thorough while being very efficient. Mark Buchanan helped me select the best value for my money without me having to settle for less. He knew what I was looking for and truly streamlined the process. The business manager continued to add to the positive experience with his friendly personality and willingness to ensure I understood the terms of my agreement. Mark has even followed up with me after the purchase to make sure I didn't have any questions and that the features I selected on the car were performing as expected. I would recommend this dealership and its staff to anyone who is looking to make a hassle free purchase that you can have confidence in.

Jan Freeman

Nov 11, 2016

We have dealt with Mark for years and always enjoy and appreciate his assistance in finding a great vehicle at the right price. He contacts us and responds to our questions within hrs. Thanks for your patience with us!! We love working with you! Jan and Doug Freeman

C0687665*

Nov 10, 2016

Mel helped me with my first car purchase! He was so helpful and explained everything so well! I would definitely recommend him as well as the Honda Dealership in Hickory! Also thank you to Mr. Benfield in financing, he was so helpful as well! Thanks again for everything it is truly appreciated!!

inhisname2000

Nov 10, 2016

Thank you Kelly Secrest and Hendrick Honda of Hickory for your kindness and a very pleasant experience. We love our new Honda CRV EX 2016.

Lonnie Rousselle Jr

Nov 10, 2016

Honda has consistently made a product that buyers can find true value in. Hendrick Honda Hickory takes an exceptional product and combines it with an unmatched customer experience. The purchasing process was thorough while being very efficient. Mark Buchanan helped me select the best value for my money without me having to settle for less. He knew what I was looking for and truly streamlined the process. The business manager continued to add to the positive experience with his friendly personality and willingness to ensure I understood the terms of my agreement. Mark has even followed up with me after the purchase to make sure I didn't have any questions and that the features I selected on the car were performing as expected. I would recommend this dealership and its staff to anyone who is looking to make a hassle free purchase that you can have confidence in.

MimiB

Nov 10, 2016

This is the fifth Honda that I have bought from Hendrick Honda Hickory. With the last three, I have had the good fortune to deal with Mark Buchanan. Mark is very thorough, professional and knowledgable. I would highly recommend him to anybody looking for a new vehicle. He is also made sure to follow up after the sale.

Olivia Hilton

Nov 10, 2016

I had a great experience at Hendrick Honda Hickory! Mark Buchanan was my salesman and he was great as well. Very knowledgeable, helpful and friendly.

Tyricka

Nov 10, 2016

Best Buying experience ever.!!!This is my 3rd new car I have bought from Mark Buchanan he is awesome and the reason I keep coming back!!!

Hfoy16

Nov 9, 2016

My husband and I recently purchased a 2015 Honda Accord and couldn't be more pleased with the process. The dealership was excellent in working with us and did all they could to help us meet our needs. They went above and beyond and far exceeded our expectations. I would recommend this place to anyone you won't be disappointed.

Jshdae920

Nov 9, 2016

I came in with a 2010 Harley, relatively low credit, and no down payment. A few hours later Rick had me driving home in a 2016 Honda with 11 miles on it. He even let me swing by my apartment to pick my fiance up during the test drive. He's a professional, friendly guy that will take care of you and go to bat for you. You're not likely to find this kind of service at many other places... I highly recommend.

LoLo

Nov 9, 2016

Great people to work with. Kelly even came in on his day off!! Everyone was friendly and courteous. They gave us a great price on my new Accord and also traded in price for my Pilot.

Rene Vasquez

Nov 9, 2016

Showed up an told them my situation. Lee Killian responded quickly an started to help us out. Got us a vehicle with low miles an at a get price, would recommend them to all my friends an family.

gharrelson35

Nov 8, 2016

awesome experience with Lee Killian buying my new car!!!

RENEE REID

Nov 8, 2016

I HAD AN AWESOME EXPERIENCE!!! I HAVE ALREADY TOLD NUMEROUS PEOPLE ABOUT KELLY AND HOW HE WILL HELP YOU ANY WAY HE CAN!! The people there are so nice and easy to deal with. We have had a terrible experience at another dealership a few days prior and they helped us get out of the situation we were in. Kelly, John and Drema are all like family now. Hendrick Honda has been a blessing to me in more ways than I can describe. Kelly Secrest is the best person I have ever dealt with when purchasing a vehicle. The place as a whole is so great! God has blessed me with this place for sure!!! Thank You all for that you have done for me and i know you all will continue to do in the future!! By the way my kids and I love the popcorn!!!!! Thank you ALL!!!!

Andrew Beaty

Nov 8, 2016

We are very pleased with our experience. Joey was more than helpful matching a vehicle with the needs of our family. When the need arises we will call Joey.

Chase

Nov 8, 2016

Great people! Best car buying experience ever! Will definitely go back! The service department manager is really kind. They all are friendly and down to earth! Buying a car should be this great everywhere but it's not that's why I always buy from them and refer all my family and friends!

emtwg

Nov 8, 2016

Joey has always helped us with our automotive needs. He goes above and beyond to help out whenever we need him. If your looking for a new car you need to come see him.

gharrelson35

Nov 8, 2016

Lee Killian helped us through our recent car buying experience. He went above and beyond to help us out. He made everything run so smooth and in a timely manner. We will definitely go back and ask for him to help us in sales and also Patrick Greene in Finance.

Harley Rider

Nov 8, 2016

Great Customer service great to work with and we're very price competive made the buying process very easy would recommend them to anyone wanting to buy a Honda the second time we have purchased a vehicle from this dealership

Kbee4679

Nov 8, 2016

I had the best car buying experience with Joey. I purchased a 2016 accord. He is very knowledgeable and explained the car thoroughly. I felt like I was treated as family. I highly recommend Joey.

RENEE777

Nov 8, 2016

I HAD AN AWESOME EXPERIENCE!!! I HAVE ALREADY TOLD NUMEROUS PEOPLE ABOUT KELLY AND HOW HE WILL HELP YOU ANY WAY HE CAN!! The people there are so nice and easy to deal with. We have had a terrible experience at another dealership a few days prior and they helped us get out of the situation we were in. Kelly, John and Drema are all like family now. Hendrick Honda has been a blessing to me in more ways than I can describe. Kelly Secrest is the best person I have ever dealt with when purchasing a vehicle. The place as a whole is so great! God has blessed me with this place for sure!!! Thank You all for that you have done for me and i know you all will continue to do in the future!! By the way my kids and I love the popcorn!!!!! Thank you ALL!!!!

Rev Kev

Nov 8, 2016

Joey is a superior salesman. He went above and beyond to be sure all my needs & wants were accomplished when purchasing my 2011 Ford F-150. From financing to detailing he was on point to deliver my truck on time and I was fully satisfied. I will not think twice when I'm ready to purchase my next vehicle. It will be from Joey Lankford.

SGeiser

Nov 8, 2016

Joey Lankford is a great salesman. He is not pushy and you always feel like he is looking out for your best interest. Always confident he is getting us the best deal he can!Mark Sutton is always very helpful in the service department. I always as for Mark. I am always confident he is doing what he can to keep our vehicles in the best working order. I also trust our kid's cars with him.

Sharon Little

Nov 8, 2016

Joey Lankford is the best car dealer!!!! Efficient, Dependable, Honest!!!! Will buy all my cars from him!!!!Honda should be proud to have him working for them!!!!

testowers

Nov 8, 2016

Lee was so helpful! We had our car transferred from another store but decided late enough that the service department had closed so the inspection had to be done on Monday. While there on Monday, Lee invited me to the company luncheon. I was very impressed with the culture and team approach that was obvious from just observing. I believe that if you treat your employees right they will genuinely treat your customers well and they can tell the difference. I would greatly recommend Hendrick Honda of Hickory (and I live in Charlotte), Lee, and I worked with Grace over the phone. From the first moment talking to anyone including the gentleman that showed me to the lounge, I felt like they genuinely wanted my business but also make you feel very welcome.

bcampbell

Nov 7, 2016

I would recommend this Dealer/dealership to anyone. From the moment I got there to the moment I left I was never pushed or shoved to buy anything except one thing. Kelly S did a wonderful job and was honest about everything. Shaun(if that was his name, sorry man if its not.) was honest when it came to all the warranties and really only pushed and shoved me to buy one (with my girlfriends help) but I ended up get the Extended Warranty and I would recommend that to anyone as well. Was not even supposed to be going there the day I got my car but I'm glad I did. If you need a used or new car GO HERE!

pduff

Nov 6, 2016

Despite dreading the whole new-car purchase scenario, we had a positive experience with sales rep Bob Scanlon, who made the whole thing relatively painless. From our first walk onto the lot, to the day we drove away in our new Accord, Bob was patient and extremely helpful with our questions. Everyone we dealt with at the dealership was helpful and happy to see us, even when we showed up unscheduled on a Sunday wanting to take yet another look. We knew what we wanted and came prepared, and everyone at the dealership seemed amenable to working with our requests. We felt low pressure to actually leave with a car on any particular day we visited, which in the end resulted in a happy purchase.

Pam R

Nov 2, 2016

I did most of the work via the internet because I live in Asheville. I was very pleased with all the interaction that I had with Kelly via the internet. I was very nervous about buying a Honda because I have always had a Subaru and primarily dealt with one dealership. He tolerated a thousand questions it seemed like and I picked up the car on Saturday. My Mom wanted to ride with me and she has a hearing impairment and the staff was just so respectful and professional with her and that in itself was a plus for me. The dealership was very professional and respectful. Every person we encountered was extremely nice and helpful. My salesman was Kelly Secrest and Patrick Greene did all the paperwork. I have no regrets with purchasing from this dealership - I just wish it was in Asheville (hint - hint) but the drive to Hickory was worth the pleasant experience that I had.

Pam Roberts

Nov 2, 2016

I did most of the work via the internet because I live in Asheville. I was very pleased with all the interaction that I had with Kelly via the internet. I was very nervous about buying a Honda because I have always had a Subaru and primarily dealt with one dealership. He tolerated a thousand questions it seemed like and I picked up the car on Saturday. My Mom wanted to ride with me and she has a hearing impairment and the staff was just so respectful and professional with her and that in itself was a plus for me. The dealership was very professional and respectful. Every person we encountered was extremely nice and helpful. My salesman was Kelly Secrest and Patrick Greene did all the paperwork. I have no regrets with purchasing from this dealership - I just wish it was in Asheville (hint - hint) but the drive to Hickory was worth the pleasant experience that I had.

janet crawford

Nov 1, 2016

again i can't say anything but good regarding mel and the honda dealership!

Abhi

Nov 1, 2016

I got amazing deal, best service and my car got delivered at my home. Bob solved all my problems and he explained me everything with full detail. They gave me amazing deal on finance too.

hondafit

Nov 1, 2016

the salesman, mel tuttle, was a very professional person to deal with on the phone and in person. we made my trade over the phone and was at the dearlership a lot less time than if we had to start from scratch there. it was a good trade and i feel we both got a great deal!

Todd

Oct 30, 2016

After a not so positive experience purchasing our 2014 Honda Accord EX-L at Hendrick Honda Concord, we decided to have all of our service done at Hendrick Honda Hickory. Hendrick Honda Hickory is a Godsend for Rick Hendrick, as we experienced their excellent Service Department each and every time we serviced the Accord. When our 2014 Accord was lost to an accident, it was a no brainier to look to Hendrick Honda Hickory to purchase a new Accord. Being Accord owners since our first experience with a 1993 Accord SE. Which performed above expectations for 20 plus years and over 285,000 miles before being lost to a Hit and Run driver in Charlotte.This is where good fortune looked my way. I did an online search and visited the TrueCar website and was overwhelmed by the feedback my email box received. I believe it was the positive caricature traits and a sense of really caring about my needs that led me to Bob Scanlon's email. He was the only dealer I replied to or had contact with throughout this process.After years of purchasing vehicles for my family and helping others, I know all the tricks and sadly have seen it all. Honestly, I was not looking forward to going through it all again.Then stepped up Bob Scanlon. A man ready to do whatever it would take to honestly earn my business and that he did. Firstly, Hendrick Honda Hickory did not have the Accord we were looking for. Bob set out and found several Accords he could have for me in a couple of days. But as I was researching, I decided it would probably be better for me to purchase a 2017 Honda Accord Touring rather than an EX-L with Nav and add up to all the features we wanted. This didn't bother Bob one bit who agreed with my decision and set about finding the Touring model in the color we wanted. One day later it was not only in Hickory, but it had tinted windows and a nice pin stripe to boot. And he made all of this happen with no extra cost to me. Bob helped me get no haggle or trickery price on the Touring that is lower than the average price per TrueCar plus five upgrades added to the vehicle. And he did all of this with a smile and absolutely no pressure on me. This is why I am very happy to recommend Bob Scanlon and Hendrick Honda Hickory to anyone out there looking for a new Honda. From the beginning right up to and after driving the car off the lot, Bob was right there making sure this monumental experience was not only pleasant, but well handled so there were absolutely no hiccups. I honestly can't say enough here in this review to thank Bob Scanlon properly for making our new Accord purchase as pleasant and satisfying as he did.Bob Scanlon, (803) 944-3224. If you're in the market for a new Honda, do yourself a favor and call my new friend Bob Scanlon. I know you won't be disappointed.

terrylee1358

Oct 17, 2016

thy only problem was that it took 41/2 hrs for what I was told an 1 1/2 hr job with nothing told to me why an 2 hrs for pick up this time but you are a very great company an 99 percent of thy time am very happy with your service an 100 percent with your work so please keep with thy good work an service , god bless an I thank you all espical steve ,,,, yes I have one other thing when I bought my car from you I pasid for complete paont coverage an my windo meater by my window is pealing was told when I applied to have it fixed it was not covered but when I called to talk to someone about in coverage I explaned it was metal an not plastic they said they would get back with there desion about an in 3 months I still have no answer , I think I should get what I paided for , an thank you very much for thy time an troiuble , god bless

MDX.ACURA

Sep 2, 2016

Darryl Watson was very respectable, informative of services that needed attention on my car, and made sure I understood the whys. He kept me updated on the progress and made sure I knew of amenities available. I appreciated his services. Will definitely return for service of my car at Hickory Honda.

Rajeev Kumar

Aug 25, 2016

I contacted this place through Internet to buy an Odyssey ELITE and right from the first response from Chris until the delivery of vehicle by Billy and Jonathan, all people were awesome. Shawn and Jonathan in Finance were so friendly and processed the document with so much of ease, price offered by Chris and Shawn was so attractive that I drove all the way from Raleigh to Hickory leaving many Honda dealers on the way! Team rocks!!!

Jimmy

Aug 6, 2016

I am so glad to know Darryl Watson, a service advisor at Hendric Honda Hickory. He did a great job and I am very happy with the recent service and also would highly recommend. Thanks Darryl for an awesome service. ThanksSammy

Bill

Aug 3, 2016

Found dealership and salesman Rick McClure to be very friendly and supportive. We knew exactly what we wanted and that dealership had the model we were looking for. Test drove it and purchased it after minor negotiation. We were given a good walk through of cars features before we took it home. Finance manager Patrick Green was also very helpful in completing the sale.

MGarrison12

Aug 2, 2016

This was my first NEW car purchase, & I am so happy I chose Hendrick Honda. Everything was quick & smooth. They worked so hard to get me out of my Chevy Cruze & into something I really liked & wanted. I would definitely recommend them to anyone. Thank you Kristopher Stephens for getting me into my awesome new Accord!

ggrjr

Jul 23, 2016

My wife and daughter took our 2016 CRV in for service on their way back from visiting colleges. Darryl got them in and out quickly, with no drama. My wife and 2 daughters all drive Hondas, of various years. We use Hendrick of Hickory for all our Honda service needs, even though there are other options including dealers closer. They always ask for Darryl, and he takes excellent care of them. If anything out of the ordinary comes up he explains everything to them.I highly reccomend Hendrick Hickory, and especially Darryl.

terenceck

Jul 23, 2016

I have taken my Honda cars for the last 5 years or better and I am very happy with the way Darryl Watson has taken care of me. He is very courteous and I feel like I can put my trust in him to take care of my car.

Todd

Jul 20, 2016

My 2016 civic had an issue with a surging throttle, I took in for service they updated the program and i had the car back in less than hour. Good as new

Megan9711

Jul 18, 2016

I came by searching for a used car and the sales rep. that I dealt with was not helpful at all. I told him my price range and what I was looking for, I even showed him some pictures from the site of the cars that I wanted to see. He seemed incredibly annoyed by my price range and kept saying "we don't have that car here" when the cars I pointed out were in view! After I finally asked "well do you have anything that you suggest I look at?" He replied "not even close to your price range" and walked away. Completely unprofessional. Very disappointed based considering other reviews are so good for this place.

Lramsey

Jul 16, 2016

I took my new car in for the fist oil change. Everyone was extremely helpful explaining the flow of the process. Shawn was very friendly, he walked my daughter and I to the waiting area and showed us where everything was. I actually purchased floor mats while I waited and was pleasantly surprised they had washed my car as well.

Bailey

Jul 10, 2016

We had a great experience buying a car. I would recommend them.

Bailey

Jul 10, 2016

We had a great experience buying a car. We would recommend Hendrick Honda Hickory to family and friends. Everyone we spoke with was very nice.

Kwaycaster

Jul 9, 2016

Grace Lawrence and the finance department made this the best car experience we have ever had. They were courteous, experienced and very accommodative. There was no hassle. The process was quick and we were driving home in our new car the same day. I love my new Honda CRV!

Vancee

Jul 8, 2016

We were looking for a newer used car. The experience we had with Joe Dula was refreshing. No haggle or draining us mentally. Very happy with dealership. Test drove gave them TruCar price done.

Aprild

Jul 2, 2016

By far the best dealership I've dealt with (& I've dealt with many). Super courteous as well as competent folks! Would highly recommend

Canddherring

Jul 1, 2016

Always have received excellent service after the sale of all four Hondas that I have purchased here. The cars are very reliable but after a combined 600,000miles we have experience many maintanence issues. Darryl Watson and for that matter the whole service Dept has always exceeded expectations. They are the reason we keep buying from Honda of Hickory.

MS

Jun 30, 2016

Our sales consultant, Phillip Rosenbalm, was fair, genuine and courteous throughout our purchase of the new Honda. The experience was seamless and positive. I recommend Phillip and will say without hesitation that we will contact him again for assistance with Honda purchases in the future.

Tita24

Jun 30, 2016

We took our new Honda Pilot in to have some acessories applied Shawn Millsaps took care of our needs he did a wonderful job applying the items and they looked perfect . When he finished the vehicle looked very nice and was very clean. Again great service and very nice

Jeff_lowman30

Jun 29, 2016

Joey Langford was a pro's pro. They didn't have the car I wanted and instead of trying to push me into another that he had. He found the car we wanted and did what he had to, to get it. He had to make a trade for my 2016 Honda Pilot EX-L Fwd w/Nav or as he called it the "Purple Unicorn". But we couldn't be happier with our purchase and would recommend anyone to go and see him at Hendrick Honda of Hickory.

Mark Thomas

Jun 29, 2016

JT Dula was a pleasure to work with. None of the usual dealership run around game. We told him what/who/why we were looking for and not once did he try to up sell us into a higher prices vehicle. Car buying can be a pain & take all day, but this was not the case!!

NewtonBuyer

Jun 27, 2016

Was immediately taken care of. Everyone involved was very professional and cordial. The process all the way from interest, to the test drive, to purchasing was smooth and easy. They never once made me feel rushed and I would definitely look here again for my future automobile needs.

Patsy Hughes

Jun 24, 2016

We have bought two cars from Mark Buchanan had a great experience was real good explaining all about the car will come back next time we buy.

Don,

Jun 22, 2016

Very good experience, My service advisor, Michael Heckelman was very professional. He kept me informed when the replacement parts were available and how long the process would take. Michael did a very good job with handling my situation. Thanks for the new airbag for my Ridgeline, it is good getting back into my vehicle.again.

Teresa Drum

Jun 22, 2016

Went in for an oil change, 15,000 like check, rear wiper check and small scratch fixed. Shawn Millsaps was our service advisor and he was super helpful and attended every detail. He was very pleasant, explain what was going to be done and then what had been done. He showed us where the scratch had been repaired and how to care for it then next few days and what to do in the futher for it. Great job, very well pleased. We will continue to go back for futher service. THANKS

D.Green

Jun 21, 2016

In for first service on wife's 2016 Pilot. Was greeted promptly and taken care of in a friendly and professional manner. Jason Snipes is cheerful, energetic and committed to excellence.

keny1

Jun 20, 2016

I ordered a sun visor for my wife's 2011 Honda Accord , it arrived just when it was supposed to. Ipicked it up and tried to put it on , with out knowing what I was doing. I called Jason in theservice department . Jason was very friendly and suggested I bring the car in and he wouldinstall it free of charge. Well true to his word , after arriving at the dealership Jason and a mechanic (didn't get his name) installed the visor in about 5 minuets. Now that is SERVICE. Great job Jason. Keep up the good work Honda of HickorySatisfied customer from Lincolnton,NC

Lydia T and Debbie W

Jun 20, 2016

Choosing and purchasing a new vehicle is never easy, but dealing with Mel Tuttle at Honda Cars of Hickory made the process enjoyable! He had called me about my airbag recall on my 2011 Honda CRV; he said "Come on in I have a deal for you on a 2015 CRV." I didn't make it easy for Mel either every figure he quoted me I had some outrageous figure in mind to throw back at him, however he knew I was joking with him!! After the test drive I was nervous as a cat this car is loaded and I am not crazy over all these "bells and whistles!" Mel reassured me that I was going to love the car when I got use to it. He was right it's a wonderful car and I love it!! I enjoyed working with all the guys that I met during my purchase.Even the financing was made more enjoyable because of the demeanor and personality of Patrick.This was my second car that I have purchased from Honda cars of Hickory. I would recommend this dealership; ask for Mel Tuttle - he is an awesome sales representative, very helpful and sincere.

Susan Teague

Jun 19, 2016

Hendrick Honda has always given me the best service possible. I will continue buying my cars from them and let them continue serving them.

Marie

Jun 18, 2016

I was a first time car buyer/leaser and both Mark Buchanan and John Culp have been so helpful and patient throughout the whole process.

Tina

Jun 15, 2016

This was probably the best experience I have ever had buying a car. Joey Lankford provided excellent service without the usual annoying sales pressure. He was very laid back, provided the information we needed, and let the product basically sell itself... Now granted I would have liked to have gotten a better deal on my monthly payment...(who wouldnt?) But for the product i received i got a steal ! And I am loving my new car!! The length of time it took to actually close the deal was and always is long ....but it was worth it. I anticipate continued good service when I return with "charlie" for his tuneups etc. And look forward to a long satisfying relationship with my new friends at hendrick !!!!

Wayne moretz

Jun 12, 2016

Steven gouge was service advisor he is a very good person to work with and explains all details of what needs to be done

yeattsa123

Jun 7, 2016

I had an excellent experience at Hendricks in Hickory because of the salesperson I had which was Mark Buchanan. He was an excellent salesman because he was very attentive and informative.

Nostars1234

Jun 6, 2016

Service department and service department management is the worst . They will not do the right thing . They try to get out the cheapest way possible. They do not care about there customers they only care about themselves and how to get out the easiest . I've bought 3 cars from them and every car has been an issue trying to get it taken care of and they've all been under warranty. I will never buy another car from Hendrick Honda and I will never send friends or family or anyone for that fact to buy a car from this place.

chinetta75

Jun 3, 2016

Mark Buchanan was a great help as always. This is not my first Honda and Mark is the reason I keep coming back to Hendrick Honda Hickory. He is by far one of the most courteous saleman I always look forward to working with him.

JEMJ

Jun 2, 2016

Service department is always efficient and thorough in all explanations. Jason Snipes takes time to make sure all my questions are answered. It is well worth the drive to Hickory for the great service.

Alice Butts

Jun 1, 2016

This was a wonderful, happy experience thanks to Zach Cannon who assisted me with the purchase of my 2016 Honda CR-V. He was well informed, courteous and led me through the buying process easily. I would certainly recommend him to my Honda friends. It was actually fun purchasing this vehicle. He knew exactly what I wanted and had it waiting for me at the front door when I got there. He explained any questions or concerns I might have had. Thank you Zach for a job well done!!

Cdsport

Jun 1, 2016

Hickory Honda did an awesome job of helping my family find a vehicle that was perfect for us. They were very friendly, welcoming, and accommodating throughout the entire process. Car shopping with a 2 year old isn't easy but their facilities where top notch and child friendly. We are excited to do business with Hickory Honda and Jonathan Davis for many more years!

CRB

Jun 1, 2016

Hector Lopez was professional and courteous. We will definitely request him in the future

Jamie

Jun 1, 2016

I took my new Honda HRV in for the first oil change and I was very pleased with the whole experience. From the minute I got there Steven Gouge was there to greet me and found out what I was there to have done that day. He took my car right in and had it services and had me back on the Rd in less than an hour and I even got a car wash to boot. Thank you!!!

Matt

Jun 1, 2016

JT Dula was the salesman that helped me out. Very helpful and tried his hardest to get me what I needed. I highly recommend talking to him when you go to Hendrick of Hickory. I am leaving 4 stars because I have not yet been contacted about setting up my repairs I was promised on the vehicle

Barry from Wilkesboro

May 31, 2016

I have just bought my second CR-V from Hendrick (Daytona and Hickory). Their organization is totally professional from top to bottom. They have always been up front about every aspect of sales and service with us, extending every courtesy I can think of to my family. In addition to that, the organization treats its people and their families as one giant family supporting them in the toughest of times. I would like to personally thank Robert Lankford and Bryan from their finance department for their thoroughly professional service to my wife and I on May 25th 2016.

Doug

May 31, 2016

My wife bought a 2014 Honda CRV about 2 months ago. We needed service to examine a tire which had a slow leak. I made a service appointment with Hendrick Honda Hickory. The appointment was very convenient. When I arrived, they immediately took the car in. I chose to wait in the waiting room and within an hour and 15 minutes the tire was repaired and I was on my way. There was no charge for this visit. Super service, Daryl Watson. Thank you.

colin 61

May 31, 2016

Great experience no pressure , Mark Buchanan was was a gentleman ,very honest, and courteous.I recommended Mark to my son, He bought a new car a few days later.

B's Honda

May 30, 2016

Robert (Joey) Lankford was great during the process. He was very helpful and attentive to my specific needs in purchasing a car. The team at Hendrick Honda made for a very pleasant experience. I would highly recommend both Robert (Joey) Lankford and the Hendrick Honda team!

Dennis M

May 30, 2016

Bought my third Honda from the same guy - James Conley. He is honest, pleasant, hard working and I consider him a friend. Went to get the oil changed and ended up buying a new 2016 CRV from James. Glad I did - it is a great SUV. The entire process took about 2 hours and every person I came in contact with was very professional and helpful. Hendrick Honda Hickory is the only car dealership I will ever use. The best, friendliest, helpful and "does stuff right"!

MacmanNC

May 28, 2016

Darryl Watson and James Conley are awesome. Everyone at the dealership is professional, helpful and knowledgeable - sales, finance, detailing, showing me how to use my car. Getting my car serviced, was in the show room and in walks my good friend James Conley that has now sold me three cars in the last 4 or 5 years. The service dept. is great, the waiting area is great with computers, tv , popcorn - what else could you ask for - that the work is done properly and it always is! James and I spent some time together and I ended up buying a 2016 CRV -EX. James knows what he is doing. Next time I want another SUV, I will just call him with make, model and trim package - let him set the price and do the paperwork and I will come in and pick it up! He is honest, works hard to get me the right price and no pressure. I love Hendrick Honday and my CRV. All professionals, helpful and everyone makes you feel at home. If BMW or Lexus offered me a similar SUV for an even trade, I would not even consider it!

Tim Byrd

May 28, 2016

Shaun Haynes assisted us with finding the perfect car for my daughter. He was very knowledgable, polite, and really help us with ever step of the process.

ddg

May 28, 2016

I am 55 years old and have purchased a number of vehicles from a number of different dealers in my lifetime. I would rank this purchasing experience among the top two I have ever had.From the beginning to the delivery my salesperson, Phillip Rosenbalm was professional, personable and extremely patient. He also new the products well and was happy to answer every question I had no matter how ridiculous and offered an honest opinion when asked. I would highly recommend Phillip to my own mother. Not once did I experience a bit of pushiness from anyone from Phillip to the finance manager Bryan. Every step of the way I felt a sense of mutual trust and a willingness on the dealerships part to help me make the best decision. Not to mention I also received an extremely Fair and Just deal.Five thumbs up to all at Hendrick Honda of Hickory

JEREMY RUSSELL

May 28, 2016

I was passing through Hickory on business, but had seen a truck they had for sale. I stopped by the dealership, met Mel Tuttle, drove the truck and within an hour I was back on my business trip and had purchased the truck. I assumed I would have to return to Hickory from Charlotte to pick up my new truck, nope.... Mel delivered it literally to my front door at 6:30 that same night. I am most pleased. Having purchased from many dealerships in my life, I would rate this experience at the top, no doubt.. Thanks Mel and all the staff in Hickory!!

stteri

May 28, 2016

As always we were treated exceptionally well by Hector Lopez, even when it was just for an oil change. He is courteous, friendly and always has a smile for you. He explained what needed to be serviced and when. It is always a pleasure to go to Hendrick Honda to service our car.

STEVEG71

May 27, 2016

I have bought four new vehicles from Mark Buchanan since 2009 and he is such a wonderful gentleman to work with each time. I have not had to argue with prices not one time as Mark brings the correct price even lower than I imagined as he deals with his customers in an honest manner I can always trust that he is got my best interest at heart a pleasure to work with Mark as you feel like he is family. Mark is never pushy but always open-minded as he is making sure you are getting what you really want to take home. Hendrick Honda of Hickory has a valued employee that is well respected by myself and that is why I continually go back for new vehicles with Mark.

Kim Geouge

May 26, 2016

My over all experiment was great!! I have bought several cars from this dealership and Iv never had a problem. My sales guy was Mark Buchanan and he was the best !! When I talked with him I told him what I wanted and what I could do and with his help he made it happen. When I went to get my new Pilot he had everything ready and went over everything I needed to know about my new car. I'm always treated kindly when I come to Hendrick Honda a Hickory!! It's the BEST place in Hickory to buy a car and the BEST sale man is MARK BUCHANAN !! Thanks so much for all you help!!

rdell

May 25, 2016

We recently purchased a new car from Mark Buchanan. We would not hesitate to work with him again. He was very helpful but not pushey. We left after our initial visit to visit another dealer and they were understanding of our reasons for doing that. We purchased a used vehicle from the same dealership 10 years ago and that was also a very good experience. Additionally I have talked to a number of people who have purchased cars at Hendrick Honda over time and their experiences have been very positive.

Auriff

May 24, 2016

Service is great. Steven Gouge was very professional.

pb.keller

May 22, 2016

Darryl Watson gave me the best overall experience to me in the service department at Honda cars of Hickory. He got me in an out in snap....Thank, DarrylSincerely, Pamela Keller

Donald

May 21, 2016

I enjoyed my experience with Lee Killian. He was genuinely trying to find a car for us, and succeded. We are very greatfull.

Julia Quinn

May 21, 2016

We were served by Hector Lopez and he couldn't have been more attentive when we explained why we were there and resolved our problem immediately. He is a credit to your organization.

BlueVette15

May 20, 2016

Shaun Milsaps (sp?) was managing the repair of our blindspot camera on our Honda Odyssey. He and the service team worked late into one evening and the next morning to troubleshoot and make this repair. It was stressful to us as we needed the vehicle to make a family vacation trip to the NC coast. Shaun kept us informed throughout the process, was professional and informative in every communication with us. Their persistance and technical skill got our car fixed and back to us with time to spare. A great job.

Charles Mitchell

May 16, 2016

Hector Lopez of Hendrich Honda of Hickory did a fine job. You guys should share coupons when we forget ours because it costed $20.00 extra dollars to have my S2000 oil changed. $60.00 was way too much. Sincerely cm

Phillips family

May 16, 2016

It was what seemed a standard oil change but I admit we were highly impressed. From the minute we met Wes until we left with our car washed it was the best experience we've had with Honda. Having previously purchased our cars from another Honda dealer Wes and the dealership has changed our minds on our next purchase. Stellar job. I can't say enough good things about this dealership.

Barbara Pitts

May 14, 2016

Wes Boyles was polite, courteous, and knowledgeable about my Honda Fit. I appreciate the service he provided for me.

Ken & Barbara

May 13, 2016

Mark Buchanan and Hendricks Honda of Hickory are a great combination. Mark knows his product very well and his sales manner is all about the customer. He is not pushy and is an all around 'good guy'. The dealership is staffed by friendly and knowledgeable people. Everyone is very well trained and possess excellent customer service skills especially Mark Buchanan.

CRV Driver

May 8, 2016

Wow! Great work, at a great price! Shuttle service in hickory, internet, popcorn, tv, kids play area, all while you wait

rodney m

May 7, 2016

Good work wes boyles i s very helpful and facility is clean

Denise

May 7, 2016

Steve Gouge and Darryl Watson both helped me in a situation which had caused me concern....I had received a notice about the recall on the airbags in my Honda Fit......they walked me through the process to solve this issue to my satisfaction....I'm currently waiting for the parts and have confidence I'll get a a quick call as soon as the parts come in to the dealership.....Great customer service here! I definitely would recommend them!

2 Honda owners

May 6, 2016

Michael Heckelman got me in and out in a timely manner. He was very professional and polite. No pressure to do extra service than what I brought my Honda Pilot in for. He did point out 2 things I would need to have done in the near future. Always Excellent service at Hendrick Honda Hickory. I appreciate the free car wash when i bring my SUV in for service.

John

May 5, 2016

Steven Gouge is excellent and I have been working with him as a service advisor for over five years. We have two Hondas and had two previous to these. Steven has helped me all of this time to properly maintain our cars. The work is done properly and done well.

Margaret Edwards

May 5, 2016

As always the service at Hendrick Honda Hickory was excellent. Hector Lopez was very friendly and professional. The service was completed in a timely manner. I would highly recommend Hendrick Honda Hickory. Thanks Hector!

Rebecca

May 5, 2016

I love this dealership!! So helpful and kind. Got me in the same day I called for my brakes making noise. Wes in the service dept is EXCELLENT!!

Teresa D

May 5, 2016

Purchased our Pilot new at this Hickory Hendrick's Honda a year ago December. Super great service, attendant and waitting area very clean. The smell of popcorn filled the air as if at home. Hector Lopez was our service representative he was great and very helpful. As every visit we have had everyone has been very nice, helpful and explained everything to our satisfaction. A big thumbs up to a great dealership and staff.

Tiffany Huerta

May 4, 2016

This dealership has some of the best customer service I have ever encountered. Especially our salesman, Rick McClure. They definitely have a loyal customer as long as Rick is still there!!!

sab7120

May 4, 2016

Thanks Darryl Watson! Great customer service! I was in and out in no time.I always get good customer service from this Hickory location. Thanks!

Tiffany

May 4, 2016

This dealership has the best customer service I have ever encountered. Especially our salsman, Rick McClure. They have a loyal customer as long as Rick is still there!!

Happy Honda Owner

May 3, 2016

Jason Snipes, my service rep did an excellent job getting my Honda Accord serviced in a timely manner.

Jennifer

May 3, 2016

From the moment we got their we were greeted with enthusiasim. We did not feel pressured into buying anything and they were excellent with working with us for what car we wanted. The whole overall experience of buying cars gives me anxiety in general, but Hendrick Honda really went above and beyond to make it as easy as possible.

Mg Wood

May 3, 2016

Jake Pike took very good care of us. It was a pleasant experience to by a car without being pressured. All the staff was helpful and friendly.

Sandra M

May 3, 2016

Hector has always been professional, curteous, and conscientious when keeping us up to date and informed about the needs of our Odyssey. I recommend Hector and this dealership highly as one of the best Honda facilities to buy your car and have it serviced. Sandra M Winston-Salem

Wax,Pat124

May 2, 2016

This was the best experience I have ever had. Thank you Phillip Rosenbalm and Gill Hamilton. You were men of your word, kind, helpful and patient. I left your dealership "happy as a clam." I have never been happier or treated with so much respect. Your are truly an asset to this company and I would send my family and friends, when the time comes for them to buy a car, to Hendrick Honda of Hickory. Everyone we met was as professional as the other. I can't say enough! Fantastic!

Fitman63

May 1, 2016

The crew at Hendricks always do a fine job but last week they exceeded my expectations. I had an issues that looked like it was going to be very costly to fix but they found a way to get me out the door for next to nothing. They could have made more money for the moment but I am definitely a loyal customer and all my honda needs will come to them outstanding group of folks!

HickorySfwEng

May 1, 2016

I used a TrueCar Price, traded in two vehicles. I did most of my negotiating on the phone. Finance and delivery just took an hour. Overall a great experience.

Kou Vang

May 1, 2016

Very great service. Best service iv ever had on my honda. Will always be going back to get me service preformed there. Thank you guys ver mich

Matt Violassi

May 1, 2016

Great experience. My salesman, Mark Buchanan, was a true professional. I could tell he truly cared, and that he understood the vehicle and clearly explained all the new devices and product advancements to me. Would recommend this dealership to anyone.

Brlteacher

Apr 30, 2016

Shawn in service took great care of my car!! I will definitely be taking my car back to Honda for any needed repairs and service.

Bill Parkerr

Apr 28, 2016

I called for an appointment and spoke to a very helpful and friendly lady who set me up immediately. I arrived at the appointed time, was warmly greeted by Shawn Millsap who had my records available and was ready to start. I told him I was concerned about tire wear and he immediately checked the tread depth and agreed that I needed four new tires. He got the brand I wanted and conducted the service all within two hours. The car was washed and sitting on brand new tires in the time estimated. I drive a good distance to have all my services performed on both my Hondas here in Hickory, avoiding my local dealership which is considerably closer. The waiting room is comfortable and the staff keep the customers informed of what is happening. You can buy a car anywhere, but you need to maintain the services so pick an excellent facility like Honda of Hickory and you will never be disappointed!

Joanne

Apr 28, 2016

Steven Gouge was terrific our CRV was service excellent, courteously, and timely

Jason H

Apr 27, 2016

I had to get a tire repaired on a Monday morning that went completing flat and I noticed on a Sunday morning. I know that Monday can be one of the most busy times for car service departments since most are closed on Sunday. Everyone here was very helpful, polite and got me in and out at a decent time and the services ended up being good.

Embruscia

Apr 26, 2016

Had an excellent experience. A guy working there helped me carry my bag into the breakroom. Service was quick! Had 3 recalls, it was done within an hour.

TayandSonny

Apr 26, 2016

My Fiance and I came in to look at a 2008 Jeep Grand Cherokee and walked out the door with the keys 2 hours later! It was in amazing condition and Andrew Courtney was such a great help with EVERYTHING!! We are extremely happy with our purchase and would absolutely recommend this dealer!!

drhypno47

Apr 25, 2016

I would recommend Hendrick Honda to everyone, Darryl who works in service has been great. Everyone is helpful, friendly and I was surprise when they wash my car, have not ever had that done from previous auto dealers. Great Job

Luke

Apr 24, 2016

Michael Heckelman provided very fast, efficient service. Could not have been more pleased.

Pamela Lail

Apr 24, 2016

I recommend Steven Gouge. He offers excellence in customer service and knowledge. He is very polite and courteous. I would hire him.

Hoover05

Apr 24, 2016

Both of these guys where very helpful and friendly which made the experience of buying a Honda very enjoyable. Thanks guys!!! I will be back if I decide to upgrade my Honda in a few years.

CindyF

Apr 21, 2016

My only choice for servicing my vehicle ! They always go the extra mile to guarantee customer satisfaction. We had the pleasure of dealing with Andrew Lusk on our recent visit. A definite asset to the company!

CindyF

Apr 20, 2016

From the beginning we were treated like VIP's at Hendrick Honda of Hickory. It was our pleasure to work with Zachary Cannon in purchasing our CRV. The whole process was tailored to our individual needs and couldn't have been smoother. We would strongly recommend doing business with the Hendrick Company and especially Zach Cannon.

tiffanyeller92

Apr 20, 2016

BOUGHT A NEW CAR LAST WEEKEND. CUSTOMER SERVICE FROM ALL STAFF WAS EXCELLENT. THE WAIT TIME FOR THE WHOLE PROCESS WAS A LITTLE LONGER THAN EXPECTED BUT AN OVERALL GREAT EXPERIENCE. GO SEE SHAUN, HE WILL HOOK YOU UP!

Patricia2006

Apr 19, 2016

I had not bought a new vehicle since 2007 and I was not sure exactly what I wanted. My husband and I visited Hendrick Honda Hickory and I saw the HRV. I knew that was the car for me! I wanted AWD and to add fog lights. Mark Buchanan started the search for what I wanted and there was not an HRV close enough to bring to the dealership. He ordered the HRV for me and kept me updated as to when the Ocean Pearl HRV would arrive. I picked it up on April 15th. It is perfect! Jonathan Benfield had the paperwork ready for me to sign and the features of the vehicle were explained to me by Villy Vongsayarath. It was 90 minutes from the time I arrived until I drove off the lot. This dealership is friendly and welcoming to women. My requirements for a vehicle were listened to and acknowledged. It was the best car-buying experience I have ever had!

Patricia2006

Apr 19, 2016

I had not bought a new vehicle since 2007 and I was not sure exactly what I wanted. My husband and I visited Hendrick Honda Hickory and I saw the HRV. I knew that was the car for me! I wanted AWD and to add fog lights. Mark Buchanan started the search for what I wanted and there was not an HRV close enough to bring to the dealership. He ordered the HRV for me and kept me updated as to when the Ocean Pearl HRV would arrive. I picked it up on April 15th. It is perfect! Jonathan Benfield had the paperwork ready for me to sign and the features of the vehicle were explained to me by Villy Vongsayarath. It was 90 minutes from the time I arrived until I drove off the lot. This dealership is friendly and welcoming to women. My requirements for a vehicle were listened to and acknowledged. It was the best car-buying experience I have ever had!

Chris M.

Apr 17, 2016

Jake Pike our sales rep did an amazing job on getting us exactly what we needed and making the process as smooth as possible!

Summer Holman

Apr 16, 2016

My husband and I couldn't be more pleased with Hendrick Honda!! Mark Buchanan did a great job selling us our van and making sure that we were 100% satisfied!

Honda Van

Apr 16, 2016

My experience at Hendrick Honda in Hickory was excellent! Michael Heckelman was outstanding! He was very professional, personable and helpful. We are closer to Gastonia but because of the fantastic service and Michael we will drive the extra 20 minutes to Hendrick in Hickory.Darren Farris

Elaine Campbell

Apr 14, 2016

I have had my car serviced here for 10 years and always been treated with respect. Darryl Watson has been excellent in keeping me informed of what to expect on services to my car. When I don't understand the need he always explains and makes sure I am satisfied with the service. Things are done on a timely manner. Could not ask of anyone to be more polite and professional with helping to care for my car than Mr. Watson.

molly1933

Apr 14, 2016

My experience was great. My husband and I were very pleased with Phillip Rosenbalm, he was very personable and very helpful, great personality. Phillip was off the day we came to purchase my new Honda HRV, and Mark Buchanan helped us with the rest. He is very nice, both men were great.Thank you, Rosemarie Gragg

Tarheel Blue

Apr 14, 2016

I experienced less than acceptable service at a local competitor and called Rob Allison and Steven Gouge in the Service Department to see if they could assist. Both went above and beyond to ensure I was satisfied with the service outcome. Not only was I satisfied, I was amazed at how every detail was covered during my visit. Outstanding work from an outstanding team!

Don & Linda Boan

Apr 13, 2016

Joey was very professional and nice to us. We would recommend to our friends to stop by there when they are looking for a car!

bj357

Apr 13, 2016

Called Shawn Millsaps to make an appointment for my wife to bring her Honda CRV in for an oil change. When she arrived and asked for him, he took extra care to make sure that everything was done correctly and in a timely fashion.Will not worry about her taking her car in for service. I can totally depend on him when she has to take her car in to be service!! Thank you Shawn!! and Thank you Hendrick Honda Hickory!!

2011 Pilot

Apr 12, 2016

The customer service was excellent, it's really hard for me to spend the amount of money sometimes necessary for repairs. The serviceman (Hector Lopez) was very knowledgeable of the issues and the necessary fixes. He took the time to explain any aspect that I found unclear and got the job done in record time. I feel confident with the repairs and look forward to many more years driving my Honda Pilot!

25gbl

Apr 12, 2016

I came to the dealership for some add ons to my vehicle a couple of years and I have kept coming back for regular maintenance. Hector lopez assisted me this time and did an excellent job. Thank you.

fishingman81

Apr 12, 2016

If you're looking for a Honda new or used I would you to give Hendrick Honda of Hickory a try. You will not find a dealership with any nicer people.

Pam Hunsucker

Apr 11, 2016

I brought my 1995 Taurus to the dealership to have my badly discolered headlights cleaned on Friday 8, 2016 . Shawn Millsap assisted me in getting my repair done in a very timely manner!! He assured me they would become very clear again!! They sure did, I was so pleased with the great job they done on my headlights , making them so much better for night driving!! Thanks again Shawn Milsap, and the Honda Dealership for taking care of my repair and doing a great job!!

Sammy

Apr 10, 2016

I would like to express my appreciation to Service Advisor, Daryl Watson at Hendrick Honda of Hickory. Daryl valued his customers expectation and most importantly, he believes in quality service. I could not have been more satisfied and pleased. I appreciate Hendrick Honda and especially Daryl Watson for a job well done. Great Job Daryl! Please pass my appreciation on to Daryl.

Beth F

Apr 9, 2016

Shaun Hayes and Stuart Allen made our experience an incredible one! We had purchased a vehicle 6 months ago and it was a bad fit for our family. We were concerned we would lose a lot of money by trying to trade. We were wrong! These guys found a way to get us in a beautiful minivan without losing money. They drove 3 different ones to my workplace to try so it would be more convenient for me! I got the paperwork started and spent less than an hour at the dealership finalizing the deal! I could not ask for a better experience or better people to work with!

Proud Civic Ownder

Apr 9, 2016

Joey Lankford was the best person in the entire sales force to handle this sale. He is very understanding and helpful. I would recommend him to everyone. Honda Cars is fortunate to have Mr. Lankford as their salesperson.

DHH

Apr 8, 2016

I have been a Honda car owner for many years. Hendrick Honda is the best!!!!!!!

HondaCRVfan

Apr 8, 2016

I bought my new 2016 Honda CRV and was having Remote start added to the car. Tripp Allison was my Salesman -- can't say enough good things about him. Andrew Lusk was my Service Rep and he was just as professional and knowledgeable as Tripp. I left completely happy and I can't say that about previous purchases at other dealerships, I will be back. Thank you!

margaret

Apr 8, 2016

Being recently widowed and buying my first car, I came into this very nervous and uncertain. However, Jake Pike immediately took all my fears away by finding me, not only the car I needed, but the one I wanted at the price I could afford. He took the time to show me all the features and made sure I felt comfortable with everything. Jake was confident, courteous and extremely knowledgeable. I cannot say enough good things about this experience. Most of all, I knew Jake was a person of integrity and a person I could trust. Both Jake and Patrick were fantastic to work with. I will recommend Hendrick Honda of Hickory to everyone I know.

steveh

Apr 8, 2016

Over the years, I have purchased 3 Honda's for Hendrick Honda of Hickory. I found Sales Rep Mark Buchanan very courteous and helpful in finding the car at the right price we wanted and had it ready for us. I look forward to more purchases in the future from Mark at Hendrick Honda.

Susan

Apr 8, 2016

Hector Lopez is the person in the service center that I have worked with my last three visits. He does an excellent job. He is very thorough, returns calks in a timely manner, checks to give best service at best price. I would highly recommend Hector. Service dept. is great. They complete the work very quickly and complete it correctly the first time.

Tom

Apr 7, 2016

I purchased my first Honda Accord in 2004. Since then I have added a 2009 Accord. I am very pleased with both vehicles. My satisfaction is due in large part to the very excellent service I have always received from Hendrick Honda Hickory. The service advisors are always polite, attentive, and proactive regarding the service needs of my vehicles. I very much appreciate the quality of service and the proactive maintenance philosophy that, in my opinion, results in a longer vehicle life and very few big ticket maintenance surprises.

ADJLDJ52

Apr 7, 2016

I went in to my local Honda dealership simply to look at a Honda Civic, but I was not yet sold on the car. The salesman who worked with me, Jake Pike, was straight forward with the advantages of a Honda Civic and the special touches put in to make life easier. He was excellent in helping me realize the Civic was perfect, and also in making the buying process so easy.

okimark23

Apr 7, 2016

Darryl Watson was my Service Advisor and he was professional and courteous. The inspection as well as checking my TMS (Tire Monitoring System) were performed as asked. I even got a free car wash. Very very satisfied. This dealer has consistently met and exceeded my expectations. Will continue to go to this dealer for future service and my next vehicle.

ella22

Apr 7, 2016

Great, knowledgeable and friendly always willing to help. making sure I am satisfied before leaving. call for how my service experience was. Can not say enough of good thing for you service department.

Jholsclaw

Apr 7, 2016

My experience was nothing short of fantastic . Fast , friendly, and efficient . Darryl Watson was the service advisor and he took great care to explain the problem. I highly recommend Hendrick Honda for all your service needs.

beverly d

Apr 6, 2016

Jason snipes took care of me he did a great job I would like to have u tell the person who put the sunviser clip on my car a very big thank you he not only fixed that put he washed my windshield

chramsey

Apr 6, 2016

Hendrick Honda made my first car buying experience a good one! I did not feel pressured at any time, and everyone went out of their way to make sure I understood the process. Mark listened to what I wanted in a car and did not try to pressure me into more - I really appreciated this. Drema did a great job in explaining the setup of my car and was very patient and friendly. From beginning to end, it was not as bad as I thought it would be so I am REALLY happy with my purchase from Hendrick Honda in Hickory.

Ann K. (Duke Fan)

Apr 5, 2016

Hector Lopez is my service advisor. I called yesterday and he gave me an appointment for several hours later. I needed 4 tires and an alignment. He told me waiting time was about 1 & 1/2 hours which it was. He is always very nice and professional. I really appreciate him and the excellent service.

Pilot Man

Apr 5, 2016

I had my 2016 Pilot 10,000mile service performed at Hendricks Honda. Hector Lopez , my service rep. made sure that my vehicle was service with in an hour.

barbarafnpc

Apr 5, 2016

I had taken my 2008 Honda CRV to a different Dealership 3 times regarding my brakes over a 7 month period. The first time I was told I didn't need brakes. The second time they said I did need brakes so they supposedly fixed them. I took it back a few weeks later and was told they just needed to lubricate the brakes that there wasn't anything wrong with them. Finally, I took my Honda to Hendrix Honda and Hector Lopez fixed my brakes. By this time the rotars were ruined on the front and had to be replaced, and the rear rotars had to be sanded down. What do you know???? My brakes are working great and I don't sound like a train when I come to a stop. Thank you Hector and Hendrix Honda. I have contacted the other dealership over this unnecessary issue and sent them a copy of the bill. I told them that I expected them to make it right and the man fixing their brakes doesn't know what he is doing and I had go somewhere to get them fixed. I have always had good service from this other dealership until this incident over the brakes. I am going to give them a chance to make it right and discredit their reputation at this time. Sincerely, Barbara Deaton

janice2016

Apr 5, 2016

My husband is bedridden. I needed to buy a car that would be able to get him to the doctors. I have never brought a car with out him. I email in and Rick Mclure call me back and went over what my needs were. He asked me questions that help him get the right car for all our needs. when I came in rick had the CRV that we talked about waiting for me to test drive. He went over everything. I changed my mind and wanted to look at the Civic. He was very patient with me. I think we must have test drove 10 cars and SUVs. When I had questions about finance Rick got Bryan Nichols the finance manager for me. Bryan was GREAT he answered all my questions and showed me my best options. They were both great. The whole dealership went above and beyond to help me and my husband get the BEST DEAL I will always go to Rick and Bryan to buy my next car.

Todd1234

Apr 4, 2016

Did a great job in repairing a noise that was on going for weeks. Darryl was great to work with was very professional understanding our needs

jrjmunday

Apr 2, 2016

Wes B.gave us excellent service for oil change and tire rotation.

RHONDA JOYNER

Apr 2, 2016

FIRST I WANT TO SAY THAT JONATHAN DAVIS, RICK, ANDREW LUSK, VILLY AND ALL OTHER STAFF WERE GREAT!!!! VERY PROFESSIONAL AND GAVE GREAT PRESENTATION. WOULD RECOMMEND HENDRICK HONDA OF HICKORY TO FAMILY AND FRIENDS. I LOVE MY VEHICLE!!!

JFarmer

Apr 1, 2016

My buying experience was effortless, the salesman delivered on all aspects. I requested the deal to be prepared prior to my arrival and I was in and out of the dealership very quickly. It was a very lo pressure atmosphere and I felt very comfortable with the deal. I would highly recommend this dealership, I will use them in the future for my car buying needs!

Rob waters

Mar 31, 2016

This is the best place that I been to buy a car. Zach Cannon was great at his job. He was very knowledgeable of the vehicle. He made sure we was took care of from the time we arrived to the time we left. I will always do my future car buying here.

DannyD

Mar 30, 2016

Great and friendly service. Very knowledgeable. Nice facility.

Marty C

Mar 30, 2016

Was greeted by Steven Gouge and he said the service department was really busy but he would try to work me in for my 5,000 mile service. In less than 30 minutes my service was done and as always, done well. Just to mention, I noticed the tire prices there are very competitive (I had just purchased from a super store). Never thought to go to a dealer for this, but wish I had. Never any pressure from Steven to upgrade my service but always there to advise me on my best options for saving some money and insuring long term satisfaction from my auto investment.

BJ

Mar 29, 2016

Very friendly employees. Would recommend service to friends.

Drjones187

Mar 29, 2016

Steven Gouge was courteous and helpful when I brought my 2014 Civic in for a routine oil change. He went out of his way to make sure I was taken care of. I will continue to come back for many years to come. I plan to do all of my car business with Hendrick Honda. Sincerely, Michael W. Teague

Essie Jane Heavner "pet lover"

Mar 29, 2016

Mike Heckelman was friendly, prompt, efficient and knowledge. I was in and out in forty-five minutes. He was very pleasant in answering my questions. Thanks, Essie

Todd Morrison

Mar 29, 2016

Always had an excellent experience with this dealership

Drjones187

Mar 29, 2016

Steven Gouge was courteous and helpful when I brought my 2014 Civic in for a routine oil change. He went out of his way to make sure I was taken care of. I will continue to come back for many years to come. I plan to do all of my car business with Hendrick Honda.Sincerely,Michael W. Teague

Minivan mama

Mar 28, 2016

Thanks to Andy Courtney for helping me find my new Odyssey! I love it!

Brian Loyer

Mar 26, 2016

Service was excellent and they finished their work faster than they said it would take.

Kostace

Mar 26, 2016

It was a great experience. Andy and Bryan made the process fast easy and gave us an amazing deal!!! I will definitely go here to get my next vehicle.

The Professor

Mar 26, 2016

I bought my first car from Honda of Hickory in 2002. And 2004. And 2008. And 2010. And as soon as Honda brings back the Element, I'll buy my next car (well ... Element) there.Great service, great people, and great Elements.

Don C

Mar 25, 2016

The Service Department is a good reason to buy a Honda, I typically see Darryl Watson for servicing our 2005 Honda and always have a great experience.

John Hoffman

Mar 24, 2016

This is the second time of dealing with Mark Buchanan at Hendrick Honda and as before I have been completely satisfied, and would recommend this salesperson and the dealership to anyone.

eephuspitch

Mar 24, 2016

I like it when getting my truck serviced is easy and painless. That has been the case in my years of dealing with Honda of Hickory. Steven Gouge was helpful, got me on my way quickly just as he has in the past. Great small town dealership!

Fred Riggs

Mar 24, 2016

My wife and I have now purchased and traded a total of five cars with our favorite and terrific salesman Zach Cannon. He's a wonderful person to work with and has always met our needs. This dealership is terrific and this also includes the service writers I've worked with in the service department. Fred R. / Hudson NC

Satisfied customer

Mar 24, 2016

Shawn Millsdaps was curteous and helpful. I had been in the week before to replace tail lights and arranged for the oil to be changed the next week. He remembered me and took care of the car. I had some other minor things to be done while I was there, he explained them to me.All of the service technicians are very polite. I personally have dealt with Shawn Millsaps, Steven Gouge and Mark Sutton over the years since I purchased my Honda Accord.

j walls customer who checks behind the service

Mar 23, 2016

as a service writter michael heckelman was great but individuals should not judge him if other departments do not do their job right he is person who greets you listens to your request or problems and forwards the information nothing should be held against him if other departments can not deliver i know this response is not what you want to here i have written responses before and i should have got a follow up but did not it was just swept under the mat

Lanny

Mar 23, 2016

This was my second vehicle from Hendrick Honda of Hickory. Both experiences were excellent! The car buying process is not as simple and short as in years gone by, but the staff at Hendrick Honda in Hickory make it a pleasant surprise. No pressure, no pushing just there if you need any type of assistance. My previous purchase had a service issue that was handled above and beyond what was required. That make Hendrick Honda of Hickory, my dealership! And a special thank you to Joey Lankford, there is a reason he has been at the dealership for so long, he takes care of us customers, thanks Joey.

Christopher Kidd

Mar 23, 2016

Phillip Rosenbaum was as nice of a gentleman you could have asked to greet you at the door. Very well trained and educated, great salesman. Would recommend to anyone looking for a new or used honda. Was my pleasure working with him. Thanks Phillip

becca

Mar 22, 2016

I called to have a routine oil change, etc. I was scheduled for exactly the time I requested. Shawn Millsaps was the advisor. He was very courteous and prompt. I left the car and went shopping with a friend. Shawn called later and told me the car was ready to be picked up. That particular day, the dealership was closing early so the employees could leave for Charlotte to be recognized and rewarded for some important accomplishment. Shawn had mentioned this when I told him I'd be leaving the car. Congratulations to the Hickory Honda dealership!

Jeff UNCGoHeels

Mar 22, 2016

I appreciate Darryl Watson's taking care of getting my Honda Accord serviced. They provided excellent service.

scott

Mar 22, 2016

My recent service at Hendrick Honda Hickory was excellent in all aspects. Hector Lopez did a great job assisting me from start to finish. I have been a long time customer and plan to continue to do so.

Ben

Mar 20, 2016

Darryl Watson is one of the most customer oriented service representative I have ever dealt with in any industry.

TWhondacrv

Mar 20, 2016

Customer service was great. It was a quick stop for state inspection. All good for another year.

Boris

Mar 19, 2016

As a financially independent college student within 2 months of graduation, I did a lot of shopping around in the search of a new vehicle. I was referred to Hendrick Honda by a family member who had worked with some of the Hendrick staff in the past. Out all of the dealerships I visited, Hendrick provided the best experience by far. Most car salesmen are very pushy and can make the car buying experience extremely stressful. Mark Buchanan, the sales representative I worked with at Hendrick Honda was an exception. Mark took the time to answer my questions and allowed me to shop at my own pace. As a 21 year old shopping around for a car, I often felt that salesmen at other dealerships did not take me seriously or value my time, even after walking in with a prepared amortization schedule and a specifics on the vehicle I was looking for. Mark Buchanan showed me the upmost respect. Long story short, I was so content with the service and experience that I test-drove and bought the vehicle all on the same day. Since my purchase, Mark Buchanan has gone out of his way to stay in touch and ensure that any questions concerning the vehicle had been answered and that I was satisfied with the shopping experience. I would highly recommend Mr. Buchanan to any friends or family who are in the market for a new or used Honda without any hesitation. He'll take care of you! Thank you Mark and the entire Hendrick staff.

Virginia

Mar 18, 2016

I came in to have my car serviced and was helped by Steven Gouge. He was very nice and ordered a part for me. I was happy with my experience.

Fran

Mar 18, 2016

Darryl Watson was as always wonderful to work with. I went in for a 45,000 mile check up and help with something making a clunk,clunk, clunk noise----my description to Darryl. II asked Darryl to sit in the car with me and listen as I changed from drive to reverse. It made the noise and within 5 seconds he said " it's your mirror. We can fix that". It was and they did. Honda Cars of Hickory is the best!!!! I'm on my 6th Honda and don't plan on owning anything but a Honda. When I got back to pick up the car, Darryl was helping another customer and Steven immediately said he would go get my car since Darryl was tied up. Great customer service.

tarheelfan

Mar 18, 2016

Great service and great employee. Knows what I want and gets the job done. Always very helpful and friendly. Awesome!!!Great place to get ur car serviced

Julie

Mar 17, 2016

I have recently bought a new and a used car at Hendrick Honda Hickory this year. Joey Lankford made my car buying experiences simple...He helped me find the cars that I wanted in my budget and had the paperwork ready to sign quickly...I always recommend Joey and HHH to my friends and family. Thanks for a Great car buying experience..

Sallie Martin

Mar 17, 2016

Service always the best! !!! From sales to service to parts!!!! A+++

Yulita H.

Mar 17, 2016

This was our first service for our new Civic, to have mud guards installed. Everything went perfectly. In fact, this service department was very professional, yet very friendly to all the customers we observed as we waited. Michael was so very helpful, making sure we were comfortable while we waited, and made sure we were satisfied with the service before we left, which we were!

Aaaaass

Mar 17, 2016

Excellent support by Darrel Watson. And 3 different people test drove my car to ensure all fixed. Very top notch service I will recommend them

Sandra Poarch

Mar 15, 2016

At my age and buying my first new car I was pretty nervous. Zach Cannon was truly awesome. Didn't feel pressured just cared about. We are also trying the lease program for the first time. He answered all our questions and made us feel comfortable about our decision.

Gantt

Mar 14, 2016

I have bought several cars, trucks and vans from other area dealerships. My salesman was very helpful and honest. He was not pushy. After purchasing the car he was very helpful in showing me how to work all parts of the car. He was willing to stay over and help with my questions and showing me multiple choices.

Mac

Mar 14, 2016

Jason Snipes was very professional and helpful with my 5,000 miles service as have all Hendrix people, Rick McClure was always exceptional with the purchase of both my Hondas over the past year.

Darrel

Mar 12, 2016

My experience with Hendrick Honda of Hickory was great! I got the car I wanted for the price I wanted and the sales consultant, Mark Buchanan, was the one who made it all possible. Would recommend to anyone interested in a Honda.

Sharon 22

Mar 12, 2016

I was past due for an all change and tire rotation and it was nearing the end of the day on a Friday. I contacted Sean Millsaps in the service department he told me to come right on in and they would take care of me. They did with the same professionalism that they always do and I'm very pleased with their service department there. Sharon Turner

Truckguy1922

Mar 11, 2016

Had a great experience again. Me and my wife have bought several cars and trucks here and will continue. We have our cars serviced here to always great service.thanks

Josh White

Mar 11, 2016

Steven Gouge and all of the Honda service family has always kept my Hondas ready and rolling. My recent service was great, I use my Ridgeline for work and travel all the country for work so it needs to be in top shape. Thanks as always! Josh

Kelly Carey

Mar 11, 2016

Excellent service, great staff. Personal phone calls after work to discuss questions were great. Highly recommended dealership and service department!

Brian Loyer

Mar 10, 2016

Shaun Haynes was our salesperson and he did an excellent job. I highly recommend you paying him a visit if you are in the market for a new or used vehicle.

Reva

Mar 10, 2016

My husband and I have purchased two Honda's in the past 8 months. Our salesperson Mark Buchanan made sure we were very satisfied with our options from day one. We are really impressed how this business operates. We would definitely recommend this dealership to any friends and close relatives.

AndySir

Mar 9, 2016

I recently purchased my first new car. It was a 2016 Honda Civic EX-T. I had the pleasure of meeting Becky, Joey, Patrick, and Drema. Everyone at this establishment was very helpful and a pleasure to be around. They did everything in their power to help me with my issues and help me decide on what was the best options for me. I was struggling because of budget issues on if I was able to afford the car and Patrick did everything he could to help me with the price. They even had a team of people to help with the new functions of the car. Drema help connect my phone to the bluetooth and did a small tutorial on how things worked. I highly recommend everyone and the whole team at Hendrick Honda Hickory.

kenng

Mar 9, 2016

Recently purchased 2016 CR-V Touring AWD. Mr. John Vinson was extremely helpful informing us about the vehicle. He was very personable and quite easy to talk with. Specific color we wanted was not available on their lot, but they quickly found one for us. Mr. Vince McGuire was also quite helpful at the time of actual purchase; again, very personable and easy to talk with. Appreciate both of these gentlemen and their efforts. Definitely would recommend Hendrick Honda and these two gentlemen to anyone interested in purchasing a Honda.

KT

Mar 8, 2016

Just started my second lease with Hendrick in Hickory. This is the absolute best place to go; the service is always amazing, and everyone is there to help in any way they can! Zach Cannon made a scary situation (old car was totaled) into a completely stress-free transition. He answered multiple questions and numerous phone calls from me. He was gracious, kind, and so helpful! I truly appreciate the time, positivity, and willingness to serve! Patrick Greene in the Finance Department worked with Zach to get me the best deal possible that matched my budget. He took all the time I needed to answer any questions I had. Every encounter I've had with Hendrick Hickory has been great! If you're leasing or buying, this is the way to go! A million thanks to Zach, Patrick, and everyone at Hendrick for all of your hard work and dedication!

Yulita H.

Mar 8, 2016

I am so happy with my new Honda Civic. Andrew Courtney is by far the type of salesman others should strive to be. He is very friendly and courteous, without being over-bearing or pushy. He went above and beyond to answer every question and take care of us! He ROCKS!

Big Ben

Mar 8, 2016

I have purchased 5 new Hondas in the last 8 yrs. and always a great experience , thank you John Vinson, for your help, I'll be back

Cindy

Mar 5, 2016

I was looking for a specific color on a Honda Accord Touring 2016 vehicle. Robert Lankford was able to locate the perfect car for us and we were able to negotiate a super deal! This is my 3rd Accord (2000 & 2004 still in great condition). Looking forward to my retirement years in this beautiful car!

KENNETH BRIGGS

Mar 5, 2016

Robert Lankford was very courteous and helpful when we bought our vehicle.

Jamie

Mar 4, 2016

Steven Gouge was excellent in assisting me at Honda!

Kit L.

Mar 3, 2016

Darryl Watson was a great help in getting my CRZ 70K service done in a timely and professional manner. Couldn't have been better interaction. Thank you Darryl.

waterhead

Mar 3, 2016

Found a 2015 hr-v loved it but on the extra sticker it had 499 for floor mats ,499 for trunk mat ,199 for nitro in tires ,199 for lug locks that where not even on the car....1400 for extras that you can get from the honda web site for .150 for floor mats. 150 for trunk mat. 50 for lug locks and nitro is 7 a tire thats less than 500.. They said they would take of half of the 1400 ....geeez ,To make a long story short.Hammered a deal out {i thought} went to sign papers and numders did not ad up sooo back to the drawing board and tried to hammer some more. it came down to 400 or set of rain guards and i gave in alot to try to close the deal ,, instead we walk over you charging 1400 for bull..told him i would take it if they would just take of the extras .Refused LOL also told me they had another offer on the car even showed it to me .it was less than my offer .gave me 20 min to decide ..2 days later they call me back.lowered it 200 2 weeks later car still there............might want to change sales abit

Rubik

Mar 2, 2016

My car buying experience was great. Mark was willing to negotiate over the phone/email and accept a deal without having to be there. He was quick to respond and despite the wait at the dealership (busy) he kept tabs on the progress of the car and the finance guys so we felt taken care of. There were no price markups or anything else after showing up to the dealer, the price was honest and complete that was negotiated over the phone.

Susan

Mar 2, 2016

I recently visited Hendrick Honda in Hickory. I took wiht me paperwork from where I had just a technical problem with my vehicle diagnosed. Hector Lopez was the person that I worked with. hector took the information that I provided him, had the technicians run their own tests to compare and diagnosed the problem. Since it was late on Friday afternoon and a part had to be ordered, I was told that the work could be completed on the following Monday. Hector offered me a car to drive over the weekend. He was very thorough, and professional. I picked my SUVr up on Monday evening around 6:45. The vehicle had not only been serviced, but had been vacuumed and washed. Hector walked me to my vehicle, opened the door, told me to have a great evening and to come back in the future. When I arrived home, I noticed that some items from the back floor board were missing. I just figured that they had been removed during the cleaning. I called Hector on Tuesday morning. The detail people had not arrived, but Hector checked himself and found the items. He told me that he would keep them at his station until I could return to Hickory to pick them up. I was highly pleased with my service and would recommend Hendrick Honda to anyone that wants to receive great personal service. Thank you.

Rod W.

Mar 2, 2016

Always excellent service. Advisors are friendly and knowledgeable. Michael Heckleman always goes the "extra mile" to assure his customers are completely satisfied with their service experience.

lawi

Mar 1, 2016

The battery in my 2014 CRV has been dead a number of times. The latest being last Monday. I called the dealership and spoke with Hector Lopez. I was impressed that he offered to help, not make excuses for "these new cars" like I have heard before. My battery problem was fixed beyond my satisfaction. My thanks to Hector and the service department at HHH.

Alisa

Feb 29, 2016

Let me just say that Hendrick Honda of Hickory has been a God send for my family. Everytime that I leave the Service Department I feel safe and well taken care of. Hector Lopez was so very nice and he made sure that all of my questions were answered with detail. I appreciate Hector's loyalty to me as a customer. From start to finish, he had a smile on his face and made sure that my needs were met. Thank you Hector Lopez and Hendrick Honda of Hickory.

Yang

Feb 29, 2016

Excellent Service when I had my oil changed with tire rotation.

carlady, SASK1224

Feb 28, 2016

I took my car in for it's regular service job...change oil...check for problems on 2/24/16. Hector Lopez took care of getting my car serviced and back to me. He was very courteous and professional. No problems were found and I was in and out in less than 2 hours. Great job.

G. Ross

Feb 27, 2016

We had been looking at trading my wife's 2009 CRV on a CRV touring for a while now, and just hadn't found the color, Coppoer Sunset, that we were looking for. Ran across Honda's finance deal, at the same time the exact color and model we wanted showed up on their lot. That fact my wife and both daughters have their Honda's serviced here made it a no brainer. My wife alled Mark Buchanan, who she had spoken to previously, asked him to verify the car was actually on the lot. When he called back to say it was, she asked him to work up some rough numbers on our trade, and the price of the new CRV. When we arrived Mark indicated that he was waiting on the numbers and asked if we would like him to bring the car up for our inspection. After giving the car a once over we sat down to look at the numbers. After some discussions we came to agreement we were both happy with and purchased the car. I would definitely recommend Honda of Hickory, and Mark Buchanan, to anyone looking to buy a car.

ggrjr

Feb 27, 2016

We had been looking at trading my wife's 2009 CRV on a CRV touring for a while now, and just hadn't found the color, Coppoer Sunset, that we were looking for. Ran across Honda's finance deal, at the same time the exact color and model we wanted showed up on their lot. That fact my wife and both daughters have their Honda's serviced here made it a no brainer. My wife alled Mark Buchanan, who she had spoken to previously, asked him to verify the car was actually on the lot. When he called back to say it was, she asked him to work up some rough numbers on our trade, and the price of the new CRV. When we arrived Mark indicated that he was waiting on the numbers and asked if we would like him to bring the car up for our inspection. After giving the car a once over we sat down to look at the numbers. After some discussions we came to agreement we were both happy with and purchased the car. I would definitely recommend Honda of Hickory, and Mark Buchanan, to anyone looking to buy a car.

Darrel Watson

Feb 26, 2016

I was greatly pleased with the professional care I received from Darrel Watson. He kept me informed and I was pleased with everything they did to my car. Thank you Hendrick Honda in Hickory. I have for 5 years used your service.

Little Ol' Lady from Pasedena

Feb 25, 2016

My experience at Hendrick Honda of Hickory, NC was a highly satisfactory experience. My Service Advisor Hector Lopez were personable, knowledgeable and courteous. As always, I trust Hendrick Honda to service my little red Honda coupe. I plan to be their customers for years ahead and will look for Hector to handle my business!

Jeanette

Feb 24, 2016

Everyone, beginning with Shaun Haynes, Vince McGuire and Drema Beaver was very professional, courteous and helpful and if I had questions they always had informative answers . Every question I had was professionally explained and every step in the purchase was explained throughly.

John

Feb 24, 2016

I was met at Hendrick Honda by salesman Robert Lankford. He was GREAT to do Business with. He answered all my questions, showed me the car I was looking for, and gave me a Great Deal. Thanks Robert Lankford, my new friend. John

kj

Feb 24, 2016

My experience was very gracious at Hendrick Honda of Hickory. I was scheduled for my car serviced and the service team was very efficient, Jason Snipes was extremely professional and provided great customer service.

Tarheelrn

Feb 24, 2016

Very satisfied with the service department and customer service.

Max1965

Feb 23, 2016

I took in our car in for service and from the start everything was taken care of professionally and courteously. Hector Lopez did the service work and explained everything he had done when he came to get me at the end of the visit. He was very detailed and made me feel like he really took pride in his workmanship. I hope he will be available for our service needs the next service visit.

Margaret Lyles

Feb 22, 2016

Hector was very helpful with my service visit. He had everything checked that I asked about. Never go anywhere else.

carolcar

Feb 22, 2016

I took my 2009 Civic in as I heard a noise and the fan started blowing while I was driving, even though it had stopped by the time I got to the dealer (isn't that what always happens?). Shawn Millsaps waited on me and sent the car to be checked out. The mechanic could not find anything wrong even after driving it. I was impressed with the time he spent and the care he gave. My car has never been serviced by any place except Hickory Honda and I would recommend their department to anyone.

Tee

Feb 22, 2016

Andrew Lusk took care of my Pilot during its service . He also informed me of upcoming services that would need to be done and provided a print out. He was extremely friendly and helpful .

Paul

Feb 19, 2016

Excellent customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jukelover

Feb 19, 2016

I had my car serviced on 2/18/16. Steve Gouge was extremely friendly and helpful. I really enjoy how smooth the process goes every time my car has been serviced. Thank you Steve!

John L

Feb 16, 2016

I could not have been more pleased. With two kids in diapers and two full time jobs my wife and I are not afforded a lot of extra time to spend at a car dealership. So when my wife was rear ended in our original car we were not to excited about the thought of shopping for a new car but Conner at Hendrick's Honda was our secret weapon. He worked with us over the phone, text and email then he had our car delivered right to our home. We did the paperwork at my kitchen table! This was unbelievable service. Conner you made our experience. The price was the most competitive around and they delivered the Pilot to our home at no extra cost! Simply amazing. We did not have to conform to a process they met us where we were and made this transition tailored to us. Don't hesitate to message me if you have any questions.

brutus

Feb 16, 2016

Jason Snipes took excellent care in performing the services I purchased with my maintenance plan. The work was completed timely per my scheduled appointment and professionally.

Donna B

Feb 16, 2016

I have always used Hendricks since I bought my Honda Accord EX.I have been satisfied with their service people. I am always disappointed when my guys are not there! They become like family and I do not like to see good ones go away. Broke my heart when John Deal left the company. When you have good people you need to keep them. It shakes our faith in your company.They keep me up to standards on what my car needs and do the work in a timely manner. Being alone I need a group I can trust to keep my car running as well as possible.Extra: The only group I have had problems with are the used car sales people. I do not like the way we were taken care of when my son came in to buy a Honda CRV. Maybe that is why he bought a new Toyota Camry this week. Also why my friend went to Mooresville to get her Honda last year.I have tried to deal with them on a car for a few years now and have been disappointed. So I will drive it until the wheels fall off! I have people who want my car and truck because they know I take care of them and I know I can do better that them.

johnnyreb

Feb 16, 2016

I could not have been more pleased. With two kids in diapers and two full time jobs my wife and I are not afforded a lot of extra time to spend at a car dealership. So when my wife was rear ended in our original car we were not to excited about the thought of shopping for a new car but Conner at Hendrick's Honda was our secret weapon. He worked with us over the phone, text and email then he had our car delivered right to our home. We did the paperwork at my kitchen table! This was unbelievable service. Conner you made our experience. The price was the most competitive around and they delivered the Pilot to our home at no extra cost! Simply amazing. We did not have to conform to a process they met us where we were and made this transition tailored to us. Don't hesitate to message me if you have any questions.

Edson

Feb 15, 2016

Thanks for the efficient and quick support on the service to my 2 cars, being able to speak in Spanish is as plus for this dealer now, Excellent!

Hendrick Honda Hickory Service Customer

Feb 15, 2016

Steven Gouge sees that my car maintenance is handled at the highest level of service at an affordable price.

Frank

Feb 15, 2016

Excellent service provided by Honda of Hickory. They took care of a minor recall of door latch and normal maintenance service. Checked in with Steven Gouge and everything went smoothly. He let me know exactly what would be handled in a very courteouse and profession manorl in fact, he went the extra mile by going out side and driving my car up to the front for me. We will be back!

Tom Jones

Feb 13, 2016

Thanks in large part to the very excellent service that I have always received at this dealership on my 2004 Honda Accord it just keeps going strong with over 270,000 miles. I also have a 2009 Accord and I expect it to benefit from the same quality service. Jason Snipes was my service rep this time and he did an excellent job of attending to my car's service needs.

Harvey01

Feb 13, 2016

My wife and I were not at this dealership for 4 hours, as compared to other dealerships. About two hour wrapped up the whole deal. Our salesman, Joel Dula, was friendly, courteous, knowledgeable, and did not pressure us into buying a car that would be over our budget. We have purchased many new vehicles over the past 25 years and have never been treated as well as we was at Hendrick Honda of Hickory.

roden1142

Feb 13, 2016

This is my second car I have bought from Rick. He has always been very helpful with my family. We have bought 6 cars from Rick. We traded in our 2015 Fit for the New 2016 HRV. It has more room so I can get my wheel chair in and still have room for my grand kids. Rick has been there for over 13 years. We will always buy from Rick and Hendrick Honda. If you are looking for a new or used car go see Rick at Hendrick Honda.

AudreyOwner

Feb 12, 2016

I feel like I had a good first time experience in buying a car. For this I put all the credit to Jake Pike at Hendrick Honda in Hickory, NC. He was very patient with me but also very helpful in catering to my needs as a first time buyer. I would also like to credit Jon Benfield in Financing, he made the paperwork and money transaction easy and as least painful as possible. Both Jake and Jon had great down to earth personality, not your typical mean, bad, out to get your car sales men I had been warned about. I feel very blessed in my experience and outcome with at Hendrick Honda in Hickory, NC. I rate these guys with 5 stars and recommend them to anyone. Jake Pike Sales Professional (828)-267-7409 jake.pikeathendrickauto.com Audrey New Owner

Audrey,Owner

Feb 12, 2016

I feel like I had a good first time experience in buying a car. For this I put all the credit to Jake Pike at Hendrick Honda in Hickory, NC. He was very patient with me but also very helpful in catering to my needs as a first time buyer. I would also like to credit Jon Benfield in Financing, he made the paperwork and money transaction easy and as least painful as possible. Both Jake and Jon had great down to earth personality, not your typical mean, bad, out to get your car sales men I had been warned about. I feel very blessed in my experience and outcome with at Hendrick Honda in Hickory, NC. I rate these guys with 5 stars and recommend them to anyone. Jake Pike Sales Professional (828)-267-7409 jake.pikeathendrickauto.com Audrey New Owner

John W.

Feb 11, 2016

Joey Lankford was our salesman and he was very helpful finding the car we wnted an no pushing any car on us that we would not want. It was very easily the best experience we have ever had buying a car. Everyone else was very helpful and considerate.

Beth

Feb 10, 2016

Service was amazing. Very fast turn around time. Steven made sure to call like he said he would and addressed the issue

Happybuyer

Feb 10, 2016

Thank you John Vinson for the great experience purchasing a new Honda Odyssey. We love our new van! We are very excited about our purchase.

Honda Accord Sport

Feb 8, 2016

Jason Snipes was very knowledgeable and professional in all aspects.Very good service.

Styleling&profileling

Feb 7, 2016

I gave this rating because the employees that assisted me were outstanding. Understanding of my needs and very professional. Excellent customer care, and focused on pleaseing their customer. I would say it was the best experience I've had in purchasing a car in all my times of buying a car.

Jonathan Sloan

Feb 6, 2016

Thanks Hector Lopez for going above and beyond! We look forward to the continued excellence.

Donald McGinnis

Feb 5, 2016

Was very satisfied with the service I received from Steven Gouge at Hendrick Honda. Very professional, courteous and friendly. Thank you Steven!

Lee NC

Feb 4, 2016

Great experience. Everyone was friendly, helpful, and willing to answer questions

Jane

Feb 4, 2016

When I decided to purchase a Honda HR-V, I researched all of the Honda dealers in the area. Of all of the dealerships I visited, I received the best treatment at Hendrick Honda of Hickory. HHH is a friendly place with many helpful employees; however, the very best is Alan Absher. Alan answered all of my questions and concerns without a heavy pressured sales pitch. I did not feel that he was taking advantage of my inexperience. I especially appreciate the follow-up from HHH--they seem to genuinely care about customer satisfaction.In addition, HHH has created a new "delivery" position. It really makes a difference when someone's job is to help the customer learn to operate the new Honda.! Drema Beaver was excellent as well as extremely patient. She spent an hour teaching me how to use the many features of my HR-V. My last car was a Toyota Rav-4. Once the Toyota deal was completed, I was out the door with no idea how to operate the car. HHH has solved this problem. I knew that I was not keeping Drema from other duties or from making a sale. This time, I left the dealership feeling more confident about driving home. Thank you Hendrick Honda of Hickory!

Bobby Forbes

Feb 3, 2016

Great service today. WES BOYLES , EXPLAIN EVERYTHING in detail.

Gwen D.

Feb 3, 2016

Service was prompt & Steven Gouge made my experience even easier. Answered any questions I had quickly & was very knowledgeable.

Happy Camper

Feb 3, 2016

Robert (Joey) Lankford in the sales department at Hendrick Honda Hickory was professional and pleasant. He was very helpful in teaching me about the features of the different vehicles. I am very satisfied with this dealership. Read more at http://www.cars.com/dealers/10023/hendrick-honda-hickory/#4dlaGr8XST9Wp4px.99

Maria soto

Feb 3, 2016

Rick did an amazing job assisting me. He knew a lot about the car he was selling me and made sure my needs were met. All other employees were extremely friendly and helpful.

Melanie

Feb 3, 2016

Andrew Courtney was our salesman at Hendrick Honda in Hickory where we bought our son a Civic. He was very courteous and kept working until we came to an agreement on the price. We are very pleased with our purchase!

rodney

Feb 3, 2016

Explained to hector lopez what i waswanting. He agreed. By the time i drank cup of coffee he was finished with paper work and was on way home. Facility was clean and all peope were very nice.

wm5893

Feb 3, 2016

My wife was looking for a crv so we went to Hendrick Honda in hickory nc. The salesperson that came out and spoke with us was Jerome Brooks He was very helpful with all the questions we had and knew all the answers to all questions. We needed an all wheel drive since we will be in Colorado for a couple of years with work but they did not have a all wheel drive in the color we wanted so Jerome found one from another dealer and had it brought to hickory.

B051190

Feb 2, 2016

Jeremy Phillips and Mark Buchanan are the best at Hendrick Honda - Hickory! They did everything they could to help me in purchasing a new Accord Sport! Super Great Deal! I will return here for my next car purchase!

b051190

Feb 2, 2016

Jeremy Phillips and Mark Buchanan are the best at Hendrick Honda - Hickory! They did everything they could to help me in purchasing a new Accord Sport! Super Great Deal! I will return here for my next car purchase!

Herbert50

Feb 1, 2016

Andy Courtney was outstanding in helping my wife and me buy an SUV. We had done our homework online but he presented us with available options unknown to us and we actually went with one of those options! He was very professional and patient while explaining the nuances between the different vehicles on the lot that fit within our parameters. We are very pleased with our purchase and experience with Andy and all those that supported his work at the dealership. Villy was very helpful in helping us set up the Bluetooth, whew! Very, Very pleased with our overall experience and would recommend to friends. Will return for our next vehicle. Thank you!

Pilot Fan

Jan 31, 2016

I recently had 5000 mile service on our 2016 Pilot. Hector Lopez was very helpful in having my car serviced & out in a timely manner. I would highly recommend Hendrick Honda of Hickory for routine service.

Amca1521

Jan 29, 2016

Shaun Haynes & Donovan Rinehardt are GREAT salesmen!! They did not pressure me into buying something I didn't want. Not only did they help me get in what I wanted, they also helped me to get close to a payment I was able to afford. I would recommend Hendrick Honda Hickory, especially Shaun and/or Donovan, to EVERYONE!!! Wonderful experience!!!!!!! Would buy from them again.

AMessick

Jan 27, 2016

The service I receive from Hendrick Honda of Hickory is the best! Their staff is prompt, curtious & very friendly!

ring9

Jan 27, 2016

I had word done at Hedrick Honda in Hickory and as always I had a great experience. I have used this dealer for 20 years to both purchase and have that purchase serviced. they are always friendly, professional and willing to help. They are my dealer of choice and DARRYL WATSON is the service advisor I rely on and call on. He has never disappointed me and is a credit to his dealership and a blessing to his customers. Great work again Darryl.

Sean M

Jan 26, 2016

I have bought three Hondas from Hendrick Honda. Each deal went smoothly and quick. Very friendly and most important to me professional. Nobody likes a sleezy car salesmen. And I can vouche that Mel Tuttle is not that. He cuts it to you straight and at the same time, is kind and understanding to you needs. And Brian Nicoles is also a good cat. Friendly and professional.

Doug and Kay Crawley

Jan 25, 2016

We recently purchased a Honda CR-V at Hendrick Honda in Hickory, NC. Everyone was friendly and eager to help and the facility was exceptionally clean and welcoming. Our salesman, Donovan Rinehardt, was very cordial, knowledgeable about the product, and helpful throughout the entire process. He even made the process enjoyable!

Dougman

Jan 25, 2016

We recently purchased a 2016 Honda CR-V from Hendrick Honda in Hickory, NC. Everyone was friendly and eager to help and the facility was exceptionally clean and welcoming. Our salesman, Donovan Rinehardt, was cordial, knowledgeable about the product, and helpful throughout the entire process. He even made the experience pleasurable.

Obi 2

Jan 25, 2016

Driving an older Honda is not a bad decision as long as you have a service advisor you can call on for those rare but necessary repairs. Darryl Watson is that service advisor at Hendrick Honda in Hickory. If you are in a bind, have it towed to them and request for Darryl to take car of it, arrange a shuttle to somewhere you can relax and enjoy the service or pass the time on a computer in the waiting room.

Carissa Shehan

Jan 23, 2016

My car has been using oil for a while now and we remembered there was a recall so we called for an appointment, which we got right away. When we arrived there we were met by a very nice knowledgeable man. He took our information and asked us to wait in the waiting are. The waiting area as well as the garage was extremely clean. They had complimentary coffee and popcorn. We waited for a short time and then was called to the garage by Daryl Watson.He told us the oil had been changed and they wanted us to drive it 1000 miles then bring it back in for them to check the oil level and if it is where they think it will be they are prepared to take care of the problem with some extensive work so we were told they would have us a car ready to drive. I know whatever they find they will fix properly and in a timely manner. I recall our buying experience there and they did everything they had to do to see that we had a car we liked and fit our budget ..that day. I love my car it is one of MANY Honda's I have owned and is the nicest one yet. I will buy my next one from Hendrick Honda of Hickory.

yangp123

Jan 22, 2016

I bought cars from joey in the past he was fast and got the job done and what we want in the car the color and the style.

Donna Donnelly

Jan 20, 2016

Hector Lopez was my service adviser when I went into Hendrick Honda on Monday for my 15,000 mile check up. I was met promptly at my car and the process was started. Everyone was very professional and the facilities are always clean. Hector was very pleasant and took care of me in under an hour. Thanks for treating your customers special.

Margaret. Edwards

Jan 20, 2016

Jan.18,2016, I took my Pilot to Hendrick Honda Hickory for maintenance service. Michael J. Snipes was my service advisor. He was very professional and accommodating. I was extremely pleased and happy with the service I received.

Sean M

Jan 20, 2016

Ask for Mel Tuttle I've bought three cars from him. Honest salesman

Allen W

Jan 19, 2016

Oil change and Inspection was on time and done right. Daryl Watson was courteous and professional getting my service appointment started. Excellent team and workmanship.

Robert c. Jones

Jan 18, 2016

We love this dealership, we have given them our business for years. Our salesman Connor Schwab was great ! We sure will always give this dealership great reviews!!

Charlie13

Jan 18, 2016

Love my new 2015 civic! This is my second Honda. I have been wanting a new one. Everyone worked hard and gave me a great deal. They were friendly and professional!

Janet54

Jan 18, 2016

Darryl Watson took great care of us and cared that our car was serviced promptly and correctly assuring us the service plan we purchased would be completed in a timely manner plus a free tire rotation for our first visit after purchasing a used car. Thank you for making our visit so easy!

lilbit

Jan 18, 2016

I have been to Henrick Honda, Hickory for several service visits. The two service persons, Steven Gouge and Wes Boyles have been helpful and very professional. They have both been willing to take the time to explain everything to me about the service. I give BOTH a BIG STAR.

madge

Jan 17, 2016

Hector Lopez was very helpful in taking care of my car's service needs. Work was completed as expected and all was very satisfactory. He kept me up to date as to how service was progressing and was very helpful in explaining the different checks and what was needed.

Pam Hunsucker

Jan 17, 2016

Friday December, 15th 2016, I went to the Honda Dealership to get some clips put in that were missing in the back tailgate area, that Shawn Millsaps ordered for me. Shawn put the clips in as soon as I arrived and was very courteous. Thanks again to Shawn Millsaps and the Honda Dealership. It's wonderful doing business with this dealership. Pam Hunsucker

madge

Jan 17, 2016

Hector Lopez was very helpful in taking care of my car's service needs. Work was completed as expected and all was very satisfactory. He kept me up to date as to how service was progressing and was very helpful in explaining the different checks and what was needed.

Paula Hondacars fan

Jan 16, 2016

I went in to look at and possibly purchase a new CRV. My sales associate, Zach Cannon, was extremely helpful and knowledgeable. He listened to my wants and needs for my everyday lifestyle, made helpful suggestions and really took the time to focus on my individual requirement from a vehicle. I test drove several different models, with him being extremely patient , and finally decided on a new Civic. I am wonderfully satisfied with my choice and would certainly request this young man in the future and will recommend him with complete confidence to my friends and family. Paula Ford

Rebecca Carroll

Jan 16, 2016

Steven Googh was courteous and helpful. Got us in and out timely. Very sastified.

Carolevan

Jan 16, 2016

As always, service was prompt & professional. Like that I can be scheduled usually the same day I call for appointment. Hector Lopez was great - courteous service!

BHudson

Jan 15, 2016

Excellent service they always go over & above to take care of me Wes Boyles

karlc

Jan 15, 2016

I have been coming to Hendrick Honda since 2009 for service visits and I have always been satisfied. Steven Gouge has been my service advisor at several visits over the past year or two and I have been impressed with his knowledge and have found him to be very pleasant and helpful. Before Hendrick Honda I hated taking my car for service visits. Now, I actually find these visits to be productive since I can use my computer in the waiting lounge.

myhondaservice2

Jan 15, 2016

I had two occasions to visit Hickory Honda within a 48 hour period. On both occasions Shawn Milsapps was my service advisor. Shawn is very accommodating and makes sure that you understand exactly what is being done to your car before work is done. I have been using Hickory Honda for the past 5 years and the service guys I have worked with most often have been Robbie Allison and Darryl Watson. This was my first experience with Shawn and he was most helpful as were Robbie and Darryl. I will continue to use Hickory Honda for service on both of my Honda vehicles. Horace Brown

Cierra Bennett

Jan 14, 2016

I really apperciate Hector Lopez in the service department for going out of his way to pull my car in so i didnt have to get my little girl out in the rain. He was very professional.

Happy Honda Customer

Jan 14, 2016

Thank you so much, Joey Lankford, for a job well done! We have been looking for a new car for quite a while and you really made the whole process enjoyable . . . and even fun! I will definitely recommend you and this dealership to my friends and family.

Jill Arnold

Jan 14, 2016

Mark Buchanan was the best salesman I have dealt with at this car dealership. I have purchased 5 different vehicles from this dealership and I will be going back again. Grace Lawrence is another reason I go back over and over. These people bend over backwards to make you comfortable and give you the best deal possible. I highly recommend everyone to go to this dealership. Thank you again Mark Buchanan and I might see you again this summer.

lwmoore

Jan 14, 2016

My experience at Hendrick Honda has always been a positive one. The level of professionalism is outstanding and my experience has always been pleasant. Hector Lopez has handled our vehicle in the service department and we feel confident working with him and his expertise.

SWyrick

Jan 14, 2016

I've been going there for several years and all the time I have excellent experience. I have been treated professionally and with courtesy. The service advisors will let you know if there's anything that needs to be addressed on your vehicle to keep your vehicle safe to drive. Ordering parts is very simple with their staff they're very helpful. It's especially nice while your vehicle is being serviced that they provide free Wi-Fi, have computer to use on internet. coffee, popcorn and cookies. Special thanks to Darryl Watson service advisor and Robbie Allison.

Lizzycoffey

Jan 13, 2016

Hendrick Honda is the best place to buy a car. They have wonderful service and amazing deals no one can top. I would recommend them to anyone looking for a great car buying experience.

Monte Mosteller

Jan 13, 2016

Just bought a Honda Pilot for Joey Lankford. He is the best salesman that we have ever delt with. I would recommend Hedrick and Joey Lankford to all of my family and friends.

Phillip C

Jan 13, 2016

Good job, very nice folks. Coffee and cookies while you wait. Steven Gouge is the man

Tarheel

Jan 13, 2016

Darryl Watson was very friendly and helpful when I took my Honda Odyssey in for an oil change. He helped get take care of the paperwork in a very timely manner.

Lizzycoffey

Jan 13, 2016

Hendrick Honda is the best place to buy a car. They have wonderful service and amazing deals no one can top. I would recommend them to anyone looking for a great car buying experience.

Steve Gouge

Jan 11, 2016

Steve Gouge did a great job in welcoming me to the facility and managing my expectations as to when my car would be ready following an oil change and tire rotation. The waiting facilities were great!

KGws2015

Jan 11, 2016

Me and my wife drove from Winston-Salem, NC to purchase a 2015 Honda Pilot. From the point we made contact with him a (few days before the meeting and subsequent purchase), he was very pleasant to work with. He was straightforward in the information he provided about the vehicles and options and once we got to the dealership, everything was all but a formality. The finance person, Vince McGuire was great to work with also, and did his very best to get us a good interest rate, and he did. We will definitely frequent this reputable dealership on future purchases. Lastky, Brian Messick exceeded our expectations and we were more than thrilled with the agreement we were able to achieve.Best Regards,K.Green (Winston-Salem, NC)

TeamLife - Christian Family

Jan 10, 2016

This by far has been our favorite place to have our cars serviced. Honest, knowledgeable, and fair pricing. I would not hesitate to have any car serviced there. Mark Sutton was the service Manager who helped us. I always had dreaded having to get work done on our cars and he made our experiences very pleasant. Thank you Mark! I will recommend Hickory Honda to our friends and family.

Claudia

Jan 10, 2016

Michael Heckelman helped me protect my Mercedes warranty when I was referred to the Hickory Honda dealership. He was well informed on what repairs that his dealership could do and what they could not do. He even made an appointment with me at the Mercedes dealership in Huntersville after he diagnosed the problem. I already have returned to Hickory Honda for minor repairs such as checking and replacing tires, wipers, replacing headlights. Frankly, I have been disappointed in Mercedes for leaving Hickory right after I purchased my car. I think it is important to be able to have your car serviced where you purchased it. So my next purchase will be a Hickory Honda. Thank you, Michael, for your professionalism and courtesy.

Lindsay

Jan 9, 2016

My husband and I went to the dealership just to "car shop." When we meet with Mark Buchanan he was very informative, nice and understanding. He knew we wanted information before we made a decision. After meeting with Mark and getting our questions answered we decided to buy. He made the process so easy and painless that it didn't even feel like we were buying a car. If your looking to buy and want your questions answered and your voice heard, then talk to Mark Buchanan and you will be treated fairly. Thanks Mark!

Pam Hunsucker

Jan 9, 2016

When I had my service work done on January 9th, 2016, I received wonderful service from my service advisor, Shawn Millsaps. He made sure my repairs was taken care of that day. He explained to me about my repairs that day. My experience that day was excellent, and I waited in the very nice waiting area they have until my repairs were done in a timely manner. Thanks again to Shawn Millsaps and the others who work in the repair department. Pam Hunsucker( conover)

Troy Whisenant

Jan 7, 2016

Michael Heckelmon was excellent in customer service.

Carguy89

Jan 7, 2016

I recently purchased a 2016 Civic from Hendrick Honda Hickory. My salesman, Donovan Rinehardt, provided me with world class service through a professional yet friendly demeanor. He went above and beyond the call to ensure my full satisfaction with my purchase. I wish him best as he continues to build what will be a long and impactful career at Hendrick Honda Hickory.

yang,t

Jan 6, 2016

Great service. Fast repair within the same day. Great customer service and with good communication with customers.

Tamera

Jan 5, 2016

Hector Lopez was efficient, well spoken, and knowledgeable with regard to my vehicle and service needs.

short grandmother

Jan 3, 2016

STEVEN GOUGE, my service representative was courteous and kept me informed of what they diagnosed with my van. The dealership is clean and has a very friendly atmosphere. Cookies, popcorn, and coffee were available during my visit. Everyone is always very professional.

cargirl

Jan 2, 2016

I went in for regular service on my Honda Pilot right after I sat down Hector Lopezcame in and I thought bad news, but he was very nice and explained a problem, they wouldneed to keep the vehicle overnight and told me they would provide a car for me.Mr Lopez was extremely helpful and friendly explaining the problem and getting thingsout of my car that I would need. He made the experience much better.Thank YouLana Carnett

Gail Lail

Jan 1, 2016

Darryl Watson took very good care of servicing our car. He is ALWAYS very polite and friendly. Wouldn't go anywhere else but here. I would highly recommend this facility to anyone.

Ruby G

Jan 1, 2016

I have yet to meet a Hendrick Honda staff member that was not smiling, polite and pleasant. Steven Gouge was very helpful and answered all my questions when I brought my new accord in for its second oil change. All of the employees were very friendly with each other as they trickled in to start their day. My appointment was very early and when I walked into the waiting area, I counted 12 people. My first thought was I will be here forever.... but a cup of complementary coffee and some Odyssey advertisements later, my car was ready. Keep up the great work!

Pam Hunsucker

Dec 31, 2015

I was in on December 30,2015 for regular maintaince, oil change, checking fluid levels and other concerns I had. This was my first time using the customer service department at the Honda dealership, since this is my 1st time owning a Honda. I had an excellent experience. Upon arrival I was greeted, my keys and information taken, and I was shown where the VERY NICE waiting room was. Shawn Millsaps was the gentleman taking care of my concerns. He was VERY nice and any questions I asked him he answered for me , and I didn't feel out of place getting my car care taken of. Anything I asked him to check on, other than my regular maintaince, he would come and show me the charges before they would do any repairs. Shawn Millsaps would come in waiting room to keep me informed on the progress of repairs. Another part I needed , he ordered for me and will let me know when the part arrives. From the buying process of my Honda van to the 1st regular maintenance , I have had an excellent experience!! Being a Ford customer before this Honda van purchase, I am so pleased with owning a Honda!! I will continue to be a customer for my needs! Thanks again to Shawn Millsap and all in the customer service at the Honda Dealership in Hickory and Robbie who sold me the van!!

Herman 466

Dec 31, 2015

Jerome Brooks help with buying our new accord was very helpful and explained everything about the car and he showed me how to work everything on the car

Beach Fan

Dec 30, 2015

Jonathan Benfield is an excellent representative of Hendrick Honda. He is very knowledgeable and friendly without being too aggressive. I would highly recommend Jon and Hendrick Honda for your next car purchase.

Tomp5167

Dec 30, 2015

I called and scheduled my car for service. I arrived at the appointment time and was able to pull right in. My service adviser,Shawn Millsap so was very friendly and helpful. All work was completed quickly and in a very professional manner. I was very pleased with everything done to my Honda. Great work guys! I will be back!

BBC Pilot

Dec 29, 2015

Hector Lopez was very helpful in arranging for new CD player to be installed in our 2016 Pilot. He was able to answer all my questions concerning the installation.

Cheryl

Dec 29, 2015

I scheduled my routine oil change. The service adviser that helped me was Hector Lopez. Hector was super friendly from the first moment. He made sure to even pull my car right to the door since it had begun to rain. He was exceptional.

Thomas Kern

Dec 28, 2015

Darryl Watson always makes a strong effort to get me in .....get it done and out with a smile ......job well done ! Thomas Kern

Adraellen

Dec 27, 2015

We just purchased our second Odyssey from Hendrick Honda Hickory, this time it is new. Our experience buying used was SO nice and the excellent service we received each time we brought the car in for regular maintenance just made the return here a MUST. And, we are not disappointed. Mark Buchanan and Mel Tuttle made sure that we got the best deal available and answered all of our questions. We were able to drive away with the car we wanted the same day! I will and have recommended Hendrick Honda Hickory to anyone!

Julie

Dec 27, 2015

Hendrick Honda of Hickory alway provide top notch customer service.

adraellen

Dec 27, 2015

We just purchased our second Odyssey from Hendrick Honda Hickory, this time it is new. Our experience buying used was SO nice and the excellent service we received each time we brought the car in for regular maintenance just made the return here a MUST. And, we are not disappointed. Mark Buchanan and Mel Tuttle made sure that we got the best deal available and answered all of our questions. We were able to drive away with the car we wanted the same day! I will and have recommended Hendrick Honda Hickory to anyone!

Kcarter

Dec 25, 2015

Honda of Hickory always takes great care of my CR-V. I come in for my regular scheduled maintenance on a consistent basis and I have never had nothing but pleasant service! A very special thank you to Hector Lopez for going above and beyond!

Mr. and Mrs. Holbert

Dec 25, 2015

This is the second new vehicle we have purchased from Hendrick Honda Hickory the the last 5 years. Even though we live over an hour away will be back. Matt Pennel has been our sales person both times and we could have been treated no better. No pressure dealership, we have enjoyed dealing with everyone there.

DJW

Dec 24, 2015

purchase of a new car, Robert was wonderful in finding the right car, friendly staff, clean facility, very satisfied

Repeat customer

Dec 23, 2015

Had a problem on the road with my Accord and drove straight to the dealership. Arrived without an appointment and was helped right away by Steven Gouge. He got me in right away and the technicians quickly diagnosed the problem. I've been taking my cars to Hendricks Honda of Hickory for years and they always do the job quickly and at reasonable rates. Exceptional Service that just keeps getting better.

Shelley Miller

Dec 23, 2015

Michael Heckelman was very polite and kept me updated with the progress of the service being preformed on my Pilot.

Haleigh Davis

Dec 22, 2015

This is a wonderful dealership. I bought my car before I learned of this one but have taken it here for maintenance since purchase! Everyone was very helpful and had the car in and out in no time. Car was nice and neat just like we left it and they even had to move a seat to fix what we took it in for. Staff are excellent and the facility is always very nice, neat and clean all over! Cindy Chapel is very nice when scheduling and very helpful and informative.

Will Lavander

Dec 22, 2015

I would recommend Joel Dula to all my friends and strangers too. He is a fine Christen man and very helpful.

HaleighDavis

Dec 22, 2015

This is a wonderful dealership. I bought my car before I learned of this one but have taken it here for maintenance since purchase! Everyone was very helpful and had the car in and out in no time. Car was nice and neat just like we left it and they even had to move a seat to fix what we took it in for. Staff are excellent and the facility is always very nice, neat and clean all over! Cindy Chapel is very nice when scheduling and very helpful and informative.

Jon

Dec 21, 2015

I have a 99 Honda Civic with 250,000 plus miles on it. Its still banging like a champ and I credit that to these guys for always letting me know whats going on every time I bring it in for an oil change. They're always quick and friendly and knowledgeable.

Michael A.

Dec 21, 2015

Had my car serviced recently and was helped by Jason Snipes, one of the Service Advisors. He was very helpful, knowledgable, and friendly but most important he seemed trustworthy.

Belinda Hughes

Dec 20, 2015

everything was great. I arrived early and was met as I opened my car door. I was then walked to the desk to make sure of the service I was to receive. signed paperwork and told to wait in waiting area where there were refreshments to enjoy. shortly I was called and my car had been serviced and washed and on my way Michael Snipes was very nice and eager to help me.. I always enjoy the service I receive if not I would let u know Thanks B Hughes

BJ

Dec 20, 2015

Having my wife's CR-V serviced, Shawn Millsap was the one who took care of us in making our appointment and getting our car in and completed. Shawn excellent to work with and to have him take care of you!

Neal W

Dec 19, 2015

Robert and team were on point from the time I rolled in to the final moment. Courteous, clear, kept me posted while I waited and really shocked me how timely the repairs/maintenance was performed. Nothing close in Richmond (where we moved from) comes close to these guys.

Robin

Dec 19, 2015

Your representative, Michael Heckelman was very professional, knowledgable, and efficient. The repairs were made in a timely manner and done well. All repairs requested were accomplished. The facilities were excellent.

bj357

Dec 19, 2015

Having my wife's CR-V serviced, Shawn Millsap was the one who took care of us in making our appointment and getting our car in and completed. Shawn excellent to work with and to have him take care of you!

MarkHerbert

Dec 19, 2015

I recently had my 2014 Honda Civic Hybrid in for service and Darryl Watson coordinated the service. He is professional and friendly and everything was completed as asked. I highly recommend this dealership, from the initial walk in the door to returning for routine service. Everyone I have had contact with is friendly, courteous, and sincerely interested in me as a customer. I am 100% satisfied and know I will return when it's time to trade. I am also very very pleased with my 2014 Civic Hybrid. Since having the car I have never had a gas run less than 50 mpg! The car is great.Thanks again, Hendrick Honda!

C. Dean

Dec 18, 2015

Darryl Watson was very helpful and recommended services to help keep our vehicle in top shape. Everything was great and I will tell my friends to consider Hendrick Honda Hickory.

Marlen

Dec 18, 2015

Service was great and staff is very nice, friendly and helpful. Love it!

S. West

Dec 18, 2015

Excellent service at Honda of Hickory as always. Darryl Watson and the service team are top notch. They always do their best to accommodate my busy schedule and do great work!

Sonny Austin

Dec 18, 2015

Robert Lankford did a great job of helping me and my wife picking out our CRV. He is a very nice guy and very knowledgeable of the Honda line.

doclove

Dec 18, 2015

I was scurrying about doing last minute Christmas shopping and when I returned to my Acura to drive home, brake lights and other dash lights flashed me like a Christmas tree lighting up. It was late afternoon but I immediately drove to Hendrick Honda - no appointment or advanced call. I was greeted by Michael Heckelman, who promptly responded to plea for help. Michael worked me in despite the numerous customers with service needs. He explained the results of the diagnosis and was genuinely concerned about my safety driving the car. Thank you Michael and all the staff at Hendrick Honda. You have always been there when I needed you and this Christmas you truly showed Christmas Cheer!

Lisa63

Dec 18, 2015

Yesterday I had my 2014 CRV serviced at Hendricks Honda in Hickory, NC and, as usual, my experience was exceptionally good. Steven Gouge was my service advisor - most helpful, polite, professional - all the qualities I appreciate having to work with. Although there is a dealership closer to my home, I rather travel the 50 minutes to use Hendricks Honda. This is the second CRV I've bought from them and I recommend them highly. Quality service.

Opoole

Dec 18, 2015

I recently traded a Tacoma for a Civic at Hendrick Honda. The process was quick and painless - and they gave me a fair value for the truck. A few days after buying the car it turned out the left front tire had a leak. I was able to take it in to the service department and they replaced it free of charge. This is the second car I have bought here and it will not be the last!

Darryl Watson

Dec 17, 2015

My car was serviced recently and the staff were most impressive, especially Darryl Watson. The service was timely and the car was even washed before returned to me. I have always been happy with the reception that I receive from the staff from the initial making of the appointment to the end result of the service provided. The lady even called me back to inform me of a software update due to my car that I was unaware of. I truly appreciate all the staff at Hendrix Honda does for me. I only wish other Honda dealerships were as friendly and efficient as they are. I would recommend these guys to any who ask and even those who don't. Great job!!! Wouldn't change a thing...

Kim Plemmons

Dec 17, 2015

I recently bought a 2016 Honda Odyssey from Hendrick Honda of Hickory. I was referred by a friend to speak with Robert Lankford in sales. He was very helpful and informative. I really appreciated that he was friendly, easy to talk to, confident, yet not too pushy! I would highly recommend Robert Lankford as a sales representative!

Sealluke

Dec 16, 2015

Zack Cannon is all you need to know if your shopping at Hendrick Honda of Hickory. Thank You!!!!

Sue

Dec 16, 2015

Service Writer Steven Gouge was professional as well as informative by keeping us informed of the progress or our service. We were pleased that the service included a complimentary car wash. The waiting area was comfortable and the restroom was super clean.

Tom4

Dec 16, 2015

I highly recommend Hendrick Honda of Hickory. Will purchase from them again.

Marine64-94

Dec 16, 2015

Michael Heckleman, my service advisor was courteous and professional as I dealt with him. Since I had both my CRV and Odyssey serviced the same morning, his quick response enabled me to coordinate the turnover between cars smoothly.

Glen Millard

Dec 15, 2015

The guy I dealt with is Daryl Watson. I am very pleased with Daryl, not only for this visit, but for ones in the past. He should get the highest marks possible.

Civic2277

Dec 15, 2015

I recently had service for my Honda Civic. The last time I had service it wasn't very good. This time Shawn Millsaps was my Service Advisor and he was excellent!!! He was very helpful, polite, professional knowledgeable and had excellent customer service skills!! I will be bringing both of my Hondas to Honda Cars of Hickory for service and will request Mr. Millsaps. Best car service I have ever had!! Thank you so much!!!

Brittney

Dec 14, 2015

Hedrick honda of hickory did everything to get me in a brand new car. They worked with me for 2 weeks doing whatever it took to get me in a car and they did. I was able to get a 2015 Honda Civic. Jake pike was my salesman and he was great. I'm so glad I got my car from them.

Eckard4

Dec 14, 2015

Thank you to Robert Lankford, Joey, and the GM at Hendrick Honda Hickory, my buying experience was fast and easy! Absolutely love my new ride...

Roberto

Dec 14, 2015

Best dealership in the area!! Hands down the best service I've had at any dealership!!

Satisfied Customer

Dec 14, 2015

Daryll Watson was very personable, knowledgable, and polite. Service was quick. Facilities were clean. So glad to have a pleasant experience when taking care of my car.

the Wilkes

Dec 14, 2015

We have always had great service at Honda of Hickory. love my Honda

josh

Dec 13, 2015

Robert Allison is really nice took care of everything.

Kelsey Webb

Dec 13, 2015

James Conley was an amazing salesman and I will continue to deal with Hendricks Honda as long as he works there!

jbirdpegg

Dec 13, 2015

Mark Sutton and all others were very professional and as usual they are very customer friendlyService Department. Received great service in a timely manner. Always make you feel like a valuable customer to their business. Would recommend to any one interested in finding a vehicle at a service oriented dealership.

Audrey & Eric

Dec 12, 2015

Mark Buchanan was just super to deal with and he went above and beyond to get us the deal we desired. He was truly professional and he waited for us to tell him what we wanted in a new car and then he began to assist us. Not once was it high pressure. We recommend this dealership for any auto buying. This dealership has a customer for a long time. We will be back.

Melissa

Dec 11, 2015

Joseph Roy was polite, professional and quick to get my vehicle in and serviced so I could be on my way. I was very pleased.

Ashley Cordell

Dec 10, 2015

Had the worst experience of my life getting a car threw them! I was passed off from sales person to sales person. Pushed into a car that was not what I wanted and out of my price range, just so they could move a car off their lot. I will NEVER go there again and NEVER refer anyone there either.

JC007

Dec 10, 2015

Conner was my sales rep. He was very eager to please me. This is the 4th Honda Accord that I purchased (2106) and the second in a row from the Hendrick, Hickory Honda dealership. I found the overall experience pleasant and they truly had the best price I had found. I have now taken my cars to them for years with good success. I would recommend their dealership and Conner in particular! Another salesman, Joey, was also very helpful.

Panthersfan

Dec 10, 2015

Michael Heckelman and Hendrick Honda provided excellent service for my recent repair of my brakes.

4johnson

Dec 10, 2015

I was passed off from sales person to sales person. Went in knowing what I wanted (because I looked online first) and was pushed into a car that was not my first choice and out of my price range because it was on THEIR lot. They were not very understanding of my situations instead they were border line harassing. I will never go there again and will never refer anyone to go there.

apdeal

Dec 10, 2015

Michael Heckelman was great yo work with! Quality workmanship and price has me bring my F150 to be serviced here.Everyone is friendly and work done on time.

AliciaNC

Dec 9, 2015

Me and my family have been doing service with Hendrick Honda since 2004 and it has always been top of the line service. Robert Lankford (Joey) is down to earth and the best we have dealt with. The next time he will be requested for us do more service with.

Nanny2

Dec 9, 2015

Recently had my Honda CRV serviced at Hendrick Honda of Hickory. Very pleased. The service was great. All the staff friendly. Steven Gouge was very polite and curious.

Sweet16

Dec 9, 2015

Zachary Cannon was wonderful to work with, we did a lot of comparison shopping and Hendrick's gave us the Best deal by far, so good that we drove all the way from Mt.Airy (Mayberry ) . I have been telling everyone were they need to get their next car, and who they need to ask for Zachary Cannon.

tonyaworley

Dec 9, 2015

I always get great customer service but Robert Allison was very willing to answer any of my questions and was very kind through the process.

Angela hickory

Dec 8, 2015

Excellent customer service from the sales team. Very helpful and knowledgeable.

cbmull

Dec 8, 2015

Zach Cannon is the best! Never had a more easy and professional relationship with a car dealership before. 3 purchase for me and he never fails on delivery!

chrisschronce

Dec 8, 2015

I had picked two cars in my price range off the website that I wanted to look at, that were in my price range. I arrived at the car dealership of Hendrick Honda of Hickory where I was met by Robert Brydon. We test drove both vehicles where I preferred the Chevy Impala 06'. We begun paper work on it of course. I was ecstatic the I was finally getting a great looking vehicle. I drove it home and came back in the next day to show proof of income etc., where I was informed after three long hours I wasn't going to be able to find approval. Obviously I was a little perturbed by this so, my daughter and I retrieved my possessions out of the car and called a cab after a few choice words, not very long after I got to my home I received a call from Robert that they had found a loan for me. He then offered to come pick me up to finalize the paper work. I arrived at the dealership and was taken care of quickly and efficiently by Robert and Mr. Greene. I thank the both of you for the hard work and never say die attitude shown to me. Sincerely, A future repeat customer!

chrisschronce

Dec 8, 2015

I had picked two cars in my price range off the website that I wanted to look at, that were in my price range. I arrived at the car dealership of Hendrick Honda of Hickory where I was met by Robert Brydon. We test drove both vehicles where I preferred the Chevy Impala 06'. We begun paper work on it of course. I was ecstatic the I was finally getting a great looking vehicle. I drove it home and came back in the next day to show proof of income etc., where I was informed after three long hours I wasn't going to be able to find approval. Obviously I was a little perturbed by this so, my daughter and I retrieved my possessions out of the car and called a cab after a few choice words, not very long after I got to my home I received a call from Robert that they had found a loan for me. He then offered to come pick me up to finalize the paper work. I arrived at the dealership and was taken care of quickly and efficiently by Robert and Mr. Greene. I thank the both of you for the hard work and never say die attitude shown to me.Sincerely, A future repeat customer!

amy75640

Dec 7, 2015

Recently had my Honda Accord serviced at Hendrick Honda Hickory and was helped by Steve Gouge. He provided excellent service and was very nice. I appreciate the service that I receive at Hendrick Honda Hickory. Will definitely return in the future. Amy McNeil

Darlene

Dec 6, 2015

Micheal Heckelman did a great job. He even sent it through the car wash. Thanks for answering my questions about my tire when you were through.

Jimmy

Dec 6, 2015

I recently had my Honda pilot serviced at Hickory Honda with Daryl Watson. Daryl was the greatest service advisor he did a great job and I apprecite what he has done for me and his customers. He cares so much about his customers and he listened to his customers and provided for their needs. I chose Hickory Honda to service all of my vehicles especially with Daryl Watson as my service advisor. Thank you so much for your professionalism and courtesy.

wadcutter1

Dec 5, 2015

was met immediatilly by mr .millsaps checked in very quickly in a very professional manner .Also greeted by Mr Mike Sutton very cordially. during short wait for service was warmly greeted By Mel Tuttle. very timely and great service THX

H Harris

Dec 4, 2015

Received great service. Hector Lopez was very polite and informative.

J Echerd

Dec 4, 2015

Took my new Honda CRV in for first Oil change, very good service and fast

Alicia

Dec 3, 2015

Michael Heckelman is awesome at what he does and he is quick but gets it done right. I've been doing business with Hendrick Honda cars of Hickory since 2004 and plan on doing many more years of business with them.

Joseph and Kay Ballard

Dec 3, 2015

We bought a 2014 Honda CR-V from Hendrick Honda hickory in August. Mel Tuttle helped us. We took the vehicle in to be serviced just before Thanksgiving and decided to buy a 2016 CRV . Again Mel Tuttle helped us. Mel is a down to earth, easy to talk with nice person. I am sure we will keep this car for a long time but we would want Mel to help us again. He made this a very good experience for us.

Linda Brewer Moser

Dec 3, 2015

Excellent service. Explained work that was being performed. Gave me pointers on when to have same service again. I am very pleased to have Wes as my service attendant. Linda Moser

Til

Dec 3, 2015

Came to Hendrick Honda of Hickory to get a 2015 Honda Civic. My sales representative was Phillip Rosenbalm who was very helpful throughout the buying process. I would recommend anyone looking for a Honda to come here.

Gary

Dec 3, 2015

I've bought 4 new vehicles from Hendrick Honda Hickory along with extended warranties and maintenance plans with each of them. I could write a book on how well I've been treated here; always friendly, courteous, professional service, before, during, and after the sale. They value my trade-in here because they serviced them. Steven Gouge took excellent care of my service needs today and advised me of my options when the service revealed my car needed new tires and a battery. The technician did an outstanding job as well. I am especially pleased with how well the technicians have taken care of my service needs...yes, I've been very happy with this dealership since 2006 and can hardly wait to get new car fever again.

Junkyard Dog

Dec 2, 2015

Right from the start we felt comfortable with both Mel Tuttle and Mark Buchanan. They were patient with us and very knowledgeable of the products we were interested in. My son bought a new Accord and my wife and I purchased a new Odyssey. We've purchased from Honda of Hickory on two previous occasions and had the same experience.

Nora Watson

Dec 2, 2015

Daryl Watson provided quick service and was very courteous. He explained the services he recommended. I went in for an oil chg and was advised that i needed front brakes. Felt the cost was too high. Thank you

sgaither

Dec 2, 2015

I love Hendrick Honda! Everyone is extremely nice and helpful. Wonderful car buying experience! Thanks Mark Buchanan!

04Honda

Dec 2, 2015

With the enormity of the airbag recall I expected this to be a tedious undertaking. Hendrick Honda Service dispelled that immediately. From making the appointment to conducting the service I was impressed with the professional and friendly staff, especially Mike Heckelman. The repairs were completed quickly allowing me to return to my appointments much sooner than expected. This was a great first time experience and I will relying in Hendrick in the future.

Ben

Dec 2, 2015

Darryl Watson is one of the most customer oriented individuals that I have dealt with in any business in my lifetime. (I am 83 years young ; therefore, I have dealt with many individuals.)

denny53

Dec 2, 2015

During my recent visit to Hendrix Honda to get my oil changed and tires rotated, Robert Allison took real good care of me. He showed me the in cabin air filter and also the air cleaner filter from under the hood that needed to be replaced and I agreed to have them changed. Robert was very professional and courteous.

Gale

Dec 2, 2015

Thanks to Mel Tuttle for such good service each and every time I have bought a new Honda. He has always been very helpful and kind to help in any way he can. I have bought about 7 new Honda's from your dealership and have always been very pleased. Mel is definitely an asset your dealership. Please keep up the good work. Thank You...Gale Deal

Hkycustomer

Dec 2, 2015

Everyone at the dealership was helpful and accommodating to my needs. Wes Boyles went above and beyond to get me back on the road ASAP. Thank you!!

Junkyard Dog

Dec 2, 2015

Right from the start we felt comfortable with both Mel Tuttle and Mark Buchanan. They were patient with us and very knowledgeable of the products we were interested in. My son bought a new Accord and my wife and I purchased a new Odyssey. We've purchased from Honda of Hickory on two previous occasions and had the same experience.J.R. Kowalski

kroy2054

Dec 2, 2015

This is the only place I take both of my vehicleswhen I have any problems. Service is alway done right the first time and the staff is OUTSTANDING

dwaine coley

Dec 1, 2015

Wes Boyles makes doing business at Hendrick Honda of Hickory worth it! Wes takes care of our needs, our wishes, and makes everything as simple as possible! My extended warranty is great, and I am one happy customer! Thanks!

Gregg Hensley

Dec 1, 2015

I recently purchased a 2016 Honda Pilot at Hendrick Honda Hickory. My experience was great. They gave me a tremendous deal and treated us with respect throughout the whole deal. This was my 3rd car purchased in the last year and the service was perfect each time. Mel Tuttle was my sales person with all three purchases. He was honest and made us feel at ease. I also dealt with the general manager on one occasion and he was eager to make sure we were happy with his dealership. I would highly recommend Hendrick Honda Hickory. You wont regret walking into their front door. Also the 2015 Civics and our 2016 Pilot are great. They have a ton of features and are so easily maintained.

Old Salt 77

Dec 1, 2015

Just bought a new 2016 Honda Accord Touring Sedan from Jerome Brooks at Hendrick Honda Hickory. Jerome couldn't have been nicer or more helpful! Negotiations over price and trade-in were courteous, professional, and completely transparent; I got a fair deal and left happy! Overall I couldn't be more pleased, and I highly recommend Hendrick Honda Hickory and Jerome Brooks!

Ted D

Dec 1, 2015

Mr. Fredell , Bryan and Villy Vongsayarath made a believer out of us. They all went above and beyond their duty to make things right. I have a hard time hearing on the phone and do most of my communicating by email. After I realized that we all had made a huge mistake and contacted the dealership, They all came together and make the impossible come true for us. We will always do our business there and will pass the word on to other friends and family to do the same. Thank-you again,Ted & Kim

Chastidy

Nov 30, 2015

Hector Lopez, Mark Buchanan, and Mel Tuttle are all so very helpful!! Would recommend this dealership! Very professional.

Bae_Sima

Nov 30, 2015

Robbie's team did a great job! They got us in and out as always. His service advisor Wes was professional and friendly. They have a great team at Hendrick Honda of Hickory. Bae Simalayvong

JtT7677

Nov 30, 2015

Excellent service from the start. From the salesperson to the finance department, everyone was very helpful and courteous. They listened to my needs and budget and got me into exactly what I needed for the price I wanted. Best car buying experience ever.

Julie Roy

Nov 29, 2015

Hector Lopez was excellent. Every time I visit the Honda store in Hickory it is a great experience. Their service department is top notch.

gloria

Nov 28, 2015

I came in for a oil change, and found a new feel to the service department. No high pressure pushes to do more than I needed. Customer oriented,, enjoyable visit. Thank you

WAElliott

Nov 28, 2015

Just purchased another Honda from Joey Lankford at Hendrick Honda. Always professional and friendly. I will continue doing business with Hendrick Honda because of Joey Lankford.

ncstate71

Nov 26, 2015

Hector Lopez was great. Very Nice and did a great job on my car. Could not ask for a better experience!!!! I would and have recommended anyone to buy from Honda Cars of Hickory

Satisfied

Nov 25, 2015

I always receive great service and personal care from Darryl Watson. When I call to make my appointments I ask for Darryl.I couldn't ask for better service.BA

H Espiritu

Nov 24, 2015

Great service people who work with. Wes Boyles helps me with my issues and the services were done promptly. One of the issue has something to do with recall and it was service free.

jfox

Nov 24, 2015

I made my appointment at the last minute, they fit me in that day. my wait once I got there was short, they were super courteous, and even washed my car for me! thanks guys!

carlady, SASK1224

Nov 24, 2015

Jason Snipes assisted me with my service work. Jason is very professional and he made sure I did not have to wait long to get the work done. While I waited I had the opportunity to enjoy popcorn and coffee. The employees in the waiting area were all very friendly and helpful. Very nice experience.Car was washed and tires rotated too. Thanks for caring about your customers.

jfox

Nov 24, 2015

I made my appointment at the last minute, they fit me in that day. my wait once I got there was short, they were super courteous, and even washed my car for me! thanks guys!

Jocko

Nov 24, 2015

We took our Accord for an oil change. Steve G and Mark S were very helpful, polite, and professionalgetting us checked in and out.

DLS13

Nov 23, 2015

I took my Honda CR-V in to Hendrick Honda of Hickory this past week for it's first oil change - which was on the house! Darryl Watson took care of me and my vehicle in a quick and courteous manner. And much to my surprise when they were done I even got a complementary wash! Something I really wasn't expecting. Since it was my first time visiting I wasn't sure of the procedure, and Darryl gave me a run down for my future visits. Thanks Darryl!

Bobby Forbes

Nov 22, 2015

Wes Boyles, did a Great Job! Graet Service. I had a good experience,

Rose k

Nov 22, 2015

Sales people were great. This review section is less than desirable though. I wanted a car. They sold me a car. Pure and simple. Thus far, I am satisfied except that I have to convey that in 60 words so this Damn review will go through.

B Witherspoon

Nov 21, 2015

Top of the line in all of the above. I own another luxury car and Honda service rates right along with them. Great Job! BMW

Peter

Nov 21, 2015

Hector Lopez provided excellent customer service during my latest service visit

Richard Benfield

Nov 21, 2015

Steven Gouge was very good at his job and the service I received was excellent.

Shauney

Nov 21, 2015

Really appreciatd Wes Boyles, he was very professional and very informative. I'm impressed by his knowledge and insight. Thanks Honda of Hickory.

Paul

Nov 21, 2015

JR Dula and Jonathan Benfield did an excellent job assisting in the purchase of a used CRV, They ensured everything was correct and appropriate for the trade,

Rick213

Nov 21, 2015

Jerome Brooks was very helpful during the process. He helped set up and describe all the functions of the new car that helped before we left the dealership because it was after dark. Thanks Jerome!!!

Shawnfl37

Nov 21, 2015

I was crazy upside down in my Toyota Prius. Not only did they get me the CRV I wanted but the financing I could afford. I went to other dealerships and they could not help me. Plus the sales team and finance team never made me feel uncomfortable. I never got that typical pressure I've received from other dealerships in the past. See John in sales and demand Patrick Greene in finance. Thank you Hendricks I'm a customer for life. Shawn Fitzgerald

Shawnfitz

Nov 20, 2015

The finance department bent over backwards to push our loan through on the exact car we wanted...I will be recommending them to everyone I know! THANK YOU Patrick Greene and his manager went above and beyond for us ...Best and least stressful car buying experience ever!

"Bigsue"

Nov 18, 2015

I describe my experience this week with Hendrick Honda of Hickory as, "above and beyond," because of the extra TLC I was provided. Thinking I had corrected my recall problem, I had discarded my notice. I was notified by Honda that this was not the case. Since my appointment was on a Monday, I asked for a courteous call to remind me of this service. Sure enough, early Monday morning I received my call. Obviously this special attention to providing exceptional customer service only adds to why I continue to return to Hendrick Honda for my car repairs and needs. When I arrived, I was greeted by everyone, each taking the time to acknowledge my presence and making me feel welcome and comfortable. My service advisor, Wes Boyles was kind, considerate and professional. The work preformed on my car was done quickly, much sooner than I had expected. Clearly a nice surprise! I gladly write this review to commend Robert Allison and his staff for their continued efforts to strive for excellence. Personally, I think they've exceeded their expectations. Susan Colvard

Fred Phillips

Nov 17, 2015

Steven Gouge was Excellent, and it was really appreciated. He provided excellent customer service!!!!!!!!!!

Jeroline Powell

Nov 17, 2015

The service was excellent and Hector Lopez was very polite and kept me informed as to how the repaires were going. I will continue to use Honda's services. Everyone in the service department is very polite.

DA

Nov 17, 2015

Steven Gouge did an excellent job both when I arrived & picked back up my wife's Honda Odyssey. He wasted no time in getting me in & out quickly & efficiently. Once the service was completed, he called me to review any further required actions.

J.L.

Nov 16, 2015

Wes Boyles was very kind, professional, and helpful. I have always received excellent service at this dealership.

Greene,C

Nov 14, 2015

We had some issues with the tires we purchased. Michael Heckelman in the service department took care of the problem. He was very professional and caring.. Thank You Micheal for taking care of your customers.

Hugedaddy

Nov 14, 2015

These guys are as close to perfect as humanly possible. They are professional, competent, attentive and pleasant. I highly recommend them to anyone expecting exemplary service.

lindaK

Nov 14, 2015

Steven Gouge was right there to take my CRV in and was very efficient and friendly and explained anything that needed explaining. Oil change and other15,000 mile maintenance was done quickly and efficiently. And we enjoy the general friendliness of the staff. We always look up Mel Tuttle, who sold us our CRV, while we are there just to say hello.

John

Nov 13, 2015

Darryl Watson got the car in very quickly and had the scheduled work performed in a timely matter. A pleasure to deal with him.

C Sain

Nov 12, 2015

Steven Gouge and the team at Honda of Hickory Service Department are efficient and friendly and make every experience a positive one.

DanaL

Nov 12, 2015

This was my first time at Hendrick Honda and I would definitely go back. Jonathan Benfield helped us and I would highly recommend him. He was very personable, patient with all my questions, showed me everything I wanted him to, explained things well and I never felt pressured by him. The whole process went smoothly from start to finish.

Martina Z

Nov 12, 2015

I worked with Conner Schwab, I was trading in my old little Honda Civic and bought Honda HRV. I knew what I wanted (more or less) which made the whole process easier. Conner is excellent - despite young age very knowledgeable, professional and customer oriented. I am picking up my new Honda this weekend. One piece of advice for buyers - do your research, a lot of it, prior to the new car purchase. If you know what the car you are trading in is worth, it will make everything go smoother.

karkauai

Nov 12, 2015

Hector Lopez handled coordination of the appointment and repair of my Ridgeline. He was pleasant and professional. I was able to get the appointment time of my choice, and again when I had to reschedule. The work was done quickly and well. I will continue to use Hendricks Honda as my service provider, and heartily recommend them.

Carole VanOrman

Nov 11, 2015

Michael Heckelman was great! He took my Accord immediately on arrival, and called us less than an hour later that the recall-fix was finished. Hendrick Honda of Hickory service is always done in a prompt & courteous manner, and love that they even wash my car each time! Wouldn't take my vehicles anywhere else! Thanks, Michael!!!

KJ

Nov 11, 2015

Michael Snipes gave us professional, efficient service. He kept the waiting to a minimum in servicing our 2010 Honda Element. He knew what our car needed and did not try to entice us to go for extra, unnecessary items. Great job, Michael.

jandm

Nov 11, 2015

They have always treated us fair, I like to be treated. Not pushy, and always very up to date about the car and what needs to be done. If I have a issue they take care of it. Thanks

T-Melle

Nov 10, 2015

Fast, friendly service. We take both of our vehicles there and service is consistent. Shawn Millsaps helped us most recently and he was knowledgeable of services required for our vehicle. I recommend service from this dealership.

Mr. Lindsay Alan Masters

Nov 9, 2015

Phillip Rosenbalm was very professional during this process. I've bought many cars and this experience was not your usual cookie cutter type sales person or car sale. I told Phillip what I could afford and he worked the deal without all the haggling that usually goes on. Thanks also to the finance mgr for showing me my options. For a few dollars more I was able to purchase instead of leasing. Thanks again for your help and staying late. Thanks again to Hendrick Honda for your professionalism!

Maggie

Nov 8, 2015

What a great experience! You can tell they take pride in what they do. Jerome Brooks and Joey Lankford both helped me in sales. I received a very generous offer for my trade and a very competitive price for my new CRV. They even offered financing arrangements that were better than what I had prearranged. Patrick Greene, the Finance Manager, explained the Hendrick Autoguard suite of options in a clear and concise manner. I never felt pressured and chose some options I had never opted for at any other dealership. I am looking forward to servicing my CRV at Hendrick Honda Hickory.

KarenL

Nov 8, 2015

I took my Honda Accord in for an oil change and it's annual inspection. Talked to Wes Boyles, my service adviser, and was asking if I should have the more extensive service done but I was heading to the mountains of Virginia that day, I waited in the very comfortable waiting area (every amenity you could think of - except TV a bit too loud for most people) -the young lady who continually came by to check on everyone deserves kudos too! - She was very outgoing, pleasant and eager to help if she could The tech wound up finding major issues w/my brakes and 2 tires (I had a feeling about the brakes)- and ended up having more service than anticipated.. Wes was great at keeping me informed - explaining everything and WHY - and letting me know that it should be done BEFORE the trip - not after. Turns out - I wasn't supposed to go on that trip - my ears had been hurting - went to the doctor (thx to Honda's shuttle svc) and was grounded from driving for several days (vertigo). Thanks to Wes for convincing me to stay and have the service - (**w/family you have to have an excuse not to visit). Wes is super friendly, extremely patient (I tested it (his patience) - so I know)!, and very thorough and fair. Very happy with my experience and have referred several people to ask for Wes when they're due for service. THANKS, HONDA -- (plus, now I want a new Accord - finally got a courtesy car and really loved it!) *Honda might want to add a few more to their fleet - they did seem to be very under-stocked in that category - that was my one frustration - went 3 days w/out a car until I finally asked enough (I guess). It really is a great way to show off the newer versions. Karen Leach - Hickory / Service Rep: Wes Boyles

Emily Garrett

Nov 7, 2015

All personnel were so great, but Michael Heckelman really was outstanding! I appreciated his help getting my car serviced.

Maggie

Nov 7, 2015

What a great experience! You can tell they take pride in what they do. Jerome Brooks and Joey Lankford both helped me in sales. I received a very generous offer for my trade and a very competitive price for my new CRV. They even offered financing arrangements that were better than what I had prearranged. Patrick Greene, the Finance Manager, explained the Hendrick Autoguard suite of options in a clear and concise manner. I never felt pressured and chose some options I had never opted for at any other dealership. I am looking forward to servicing my CRV at Hendrick Honda Hickory.

DianeHicks

Nov 6, 2015

We went online to select the model of car we wanted to view...Jonathan Benfield made our dream come true. He was courteous, knowledgeable and efficient. A great shopping experience made less painful than past car shopping at other places. Patrick Greene was efficient in assisting with all the financial preparation and explained things clearly and in detail so we knew exactly what was taking place. We would highly recommend a trip to Hickory to shop for your next car. We certainly would make that trip. It was well worth the hour and half drive from Winston-Salem. Eddie Carter and Diane Hicks engaged to marry in June, 2016.

dddd

Nov 6, 2015

I am pleased to be a happy Honda owner. The folks at Hickory Honda are friendly, personable, and always eager to help ~ both before and after the sale! The service department is sooooooooooooo good! Wes Boyles is my personal rep and he is truly amazing! I could not be happier!

DianeTHickswinstonsalem

Nov 6, 2015

We went online to select the model of car we wanted to view...Jonathan Benfield made our dream come true. He was courteous, knowledgeable and efficient. A great shopping experience made less painful than past car shopping at other places. Patrick Greene was efficient in assisting with all the financial preparation and explained things clearly and in detail so we knew exactly what was taking place. We would highly recommend a trip to Hickory to shop for your next car. We certainly would make that trip. It was well worth the hour and half drive from Winston-Salem. Eddie Carter and Diane Hicks engaged to marry in June, 2016.

Ann

Nov 5, 2015

Hector Lopez was very kind and helpful. Service did not take long at all. I love my car and grateful to Hector for the great service.

becca

Nov 5, 2015

I took the car for an EPS software update in response to correspondence from Honda. I arrived slightly early for the appointment and was immediately attended by Hector Lopez. He was very courteous and quick. I let the car and was contacted soon thereafter that it was ready. When I returned, Jason ? was very helpful to retrieve the paperwork and drive my car to me. I was pleased with the service visit.

inspector gadget

Nov 4, 2015

because of service experiences, I will probably return to this dealership for my next purchase of a vehicle as well as my service. I've spoken/dealt with Shawn Millsaps a couple of times and each time I have been treated cordially and professionally. A couple of years ago one of the dealership's service tech's saw me pulled to curb in front of dealership with flat tire and came out to assist with changing tire. Only pay he would take was a thank you. Ever see that helpful attitude at another service department?

LW

Nov 4, 2015

We have two Hondas, 2005 Accord and 2007 CRV. Bought both new and only trust services at Honda Hickory and especially under the watchful eye of Darrell Watson.How much do we trust them. We drive 260 miles to get our car serviced there!. We live in Kinston NC (Eastern NC) and drive to Hickory to have our services performed there tried other Honda dealerships but found they did not measure up to the service I have come to expect out of a service department. I can trust Darrell Watson to tell me the truth on what we need to have done, he is respectful, courteous,honest,knowledgeable. Both of our cars have around 200,000 miles without any major problems, think that is a demonstration of what excellent service of a good product can mean.. Thank you Darrell Watson for making the task of servicing our cars hassle free, and as pleasant as servicing a car could be!

BrendaJ

Nov 3, 2015

Very friendly and helpful service. My service advisor, Shawn Millsaps, was courteous and professional. My car was serviced and completed in a very timely manner. Shawn answered all my questions and assisted me with a paint touch up purchase.

CKlahn

Nov 3, 2015

I have been very happy with the professional and timely service at Hendrick Honda. The staff are friendly and helpful, especially Steven Gouge in the service department.

inspector gadget

Nov 3, 2015

because of service experiences, I will probably return to this dealership for my next purchase of a vehicle as well as my service. I've spoken/dealt with Shawn Millsaps a couple of times and each time I have been treated cordially and professionally. A couple of years ago one of the dealership's service tech's saw me pulled to curb in front of dealership with flat tire and came out to assist with changing tire. Only pay he would take was a thank you. Ever see that helpful attitude at another service department?

jonas123

Nov 3, 2015

Wes Boyles was courteous, friendly and very attentive to my need. Didn't have to wait too long which was a plus. Thanks so much!!!

lecompte

Nov 3, 2015

I was receiving complaints that they heard static when they spoke to me in my car's Bluetooth. I brought the car in & had it inspected. They found a defective mike & had to order the part. It was in the following day & they were able to solve my problem. The person I dealt with, Steve Gouge was professional, polite & friendly. It was a pleasure dealing with him.

Alexa Wingate

Nov 2, 2015

Jason Snipes was extremely helpful and friendly. Didn't have to wait long and took great care of me. They even washed my car!!! Thank you guys at Hendrick Honda of Hickory!

Hickory Keydet

Nov 2, 2015

Rick McClure was the salesperson we dealt with. I was very pleased with the service and attention he gave us. He did everything he could to make our experience a good one. Our only disappointment was that the "system" did not allow him to access the vehicle we ended up buying until after he had shown us two otehr vehicles. If we had seen the 3rd vehicle first we could have saved about 90 minutes of time.

Jerry L

Nov 2, 2015

The waiting area very comfortable and the service was done as expected.

Sharon

Nov 2, 2015

We were traveling out of town when we had trouble with the battery on our vehicle. My husband went to Hendrick Honda where Steven Gouge was able to assist in getting our Honda Odyssey van running properly. The service was excellent!

KL

Nov 1, 2015

Michael Martin was a great help in selecting a new set of tires and having them installed!

Nylene Bilow

Nov 1, 2015

This is my 9 Honda I have bought from Hendricks. Mark Buchanan does an excellent job and glee had a great experience!

gmailat123

Nov 1, 2015

We are from Charlotte, and have been to many dealerships in and around Charlotte for the purchase of new Accord, and finally bought yesterday from Hickory Hendrick Honda. The experience was fantastic, Joey Lankford was very helpful through out the process. By time, we arrived at the dealership, he had the vehicle cleaned and ready for pickup. We had an initial conversation with Joey and his Manager before visiting the dealership, and they delivered everything that was promised. In addition to that, they were very helpful during the financing the car. All the process was very quick, and we were never under pressure during the sale and the entire process. They even agreed to deliver the car to Charlotte. I would definitely recommend checking this dealership, before you make a decision for the purchase of a Honda in and around Charlotte.

B Duncan

Oct 31, 2015

No pressure! John Vinson greeted us as soon as we pulled in. He had all the info we asked for on the cars we were searching through. We were given all the time we needed to make our choice. We bought an almost new 2015 Civic and are thrilled with it. When we need to buy another car, we will be back to Hendrick Honda Hickory, and ask for John Vinson. Thanks, for the hassle free experience!

Happy Charlie

Oct 31, 2015

Our Honda Pilot battery had a dead cell. We left the veh. at the dealership on Sun. afternoon with the service form and key in drop box. I called the dealership on Mon. morning around 7:30 am. They had already pulled the veh. into the shop, checked out the battery situation and I suppose had already replaced the battery, as instructed. They said we could pick it up anytime. When we arrived later that morning I spoke with Joshua Huffman. What a friendly, polite, courteous, fellow. We spoke about the new battery and all the details of having a new Honda battery. We even got into a conversation about replacing my veh. (Not the Pilot). When I do get ready for a new veh. it will probably be a Honda and that is because of Joshua. I hope I can get him from now on when I take the Pilot on for service. Happy customer. Charlie Anderson.

Mike Annas

Oct 30, 2015

I have purchased four Honda's, all from Rick Hendricks Honda, two from Concord and two from Hickory. I have never had a moments inconvenience or hassle from either of the two dealerships. Service has always been impeccable and the staff extremely friendly and courteous. I especially like dealing with Steven Gouge in Hickory's service department. He is a winner...super nice, super knowledgeable and always has a courtesy car and driver to take you to where ever while your vehicle is being serviced...excellent every time I have been in there ...

ann063062

Oct 30, 2015

He gave no pressure during the sale. He was courteous and very helpful. But most of all he was knowledgeable. Because of him, it was a pleasure doing business with Hendrick Honda of Hickory........... Wayne & Betty Sammons

mikiea130

Oct 30, 2015

I have purchased four Honda's, all from Rick Hendricks Honda, two from Concord and two from Hickory. I have never had a moments inconvenience or hassle from either of the two dealerships. Service has always been impeccable and the staff extremely friendly and courteous. I especially like dealing with Steven Gouge in Hickory's service department. He is a winner...super nice, super knowledgeable and always has a courtesy car and driver to take you to where ever while your vehicle is being serviced...excellent every time I have been in there ...

John J. M.

Oct 29, 2015

Quick service with a thorough review of services performed.

sohc

Oct 29, 2015

Hector Lopez provided outstanding service. I live in VA and work in NC. I was treated with kindness and importance & made to feel appreciated. Fantastic

GartT

Oct 28, 2015

The service department at Hendrick Honda of Hickory is always fast and nice. Wes Boyles was my advisor and took great care of me and my Crosstour. He did let me know that the 60k checkup would take about two hours and wanted to know if they could take me somewhere. I decided to wait and enjoy the grear popcorn and catch up on some reading. The young lady at the service center made sure we had what we would need. Lest than two hours I was on my way. Wes made sure I understood what they had did and let me know if I had any question to give him a call. Wes Boyles is one of the reason I keep going back. Thanks, Gary T

Michael

Oct 28, 2015

Hendricks Honda of Hickory replaced my car battery which was under warranty. The service manager West got me in and out quickly, he was courteous and efficient.

2015 Accord

Oct 28, 2015

Andrew Lusk made time to take care of my car even though it was last minute. Very pleased with my detail job. Car was clean and ready to go when I got off. Great service at Honda!!

GaryT

Oct 28, 2015

The service department at Hendrick Honda of Hickory is always fast and nice. Wes Boyles was my advisor and took great care of me and my Crosstour. He did let me know that the 60k checkup would take about two hours and wanted to know if they could take me somewhere. I decided to wait and enjoy the grear popcorn and catch up on some reading. The young lady at the service center made sure we had what we would need. Lest than two hours I was on my way. Wes made sure I understood what they had did and let me know if I had any question to give him a call. Wes Boyles is one of the reason I keep going back.Thanks,Gary T

animal lover, stephanie85

Oct 27, 2015

I had excellent service from Steven Gourge yesterday on: 10-26-15. I had an oil change and tire rotation. It ran very smooth. I couldn't have asked for better customer service and customer care!

Lenny2014

Oct 27, 2015

I have been with this dealer for more than 1 year now and every time I have some concern about my car, they all, and I mean all the employees have been excellent! They are all outstanding. From making an appointment, to check on any little detail, to explain any concern you have, they work quick and care about the quality of their job. I would recommend this dealership to anyone who needs a car. The service, the way they deal with you and all the little details are exceptional on this dealer. Not to mention their sellers are very professional and very well trained. In just one word, outstanding!

Garshields

Oct 26, 2015

I am very pleased with the trade and the 2015 Pilot. All the folks at Hendrick Honda were great and Jake Pike was especially helpful during the process of finding the vehicle I was looking for. Thanks to all...

Katherine Ridenhour

Oct 26, 2015

Daryl Watson did a fine job of tending the needs of my car. I marked the term "excellent" for all applicable fields above.

twg

Oct 26, 2015

Darryl Watson did a great job with my service on my Pilot.

Big O

Oct 25, 2015

Michael Heckleman was courteous and did an excellent job.

Brenda B

Oct 25, 2015

Joshua Huffman was very helpful, kind, and courteous. He was able to schedule an appointment with short notice, and service was performed quickly.

D. Knowles

Oct 23, 2015

Hendrick's has been my choice to purchase cars and have them serviced for 20 years. Have bought 6 cars in 20 years from this dealer and find them very professional, courteous, fair priced. Excellent maintenance staff - cars fixed right, on time at a fair price. I have found working with service writer Darryl Watson is easy, quick and professional. He is an asset to your organization.

abechtol

Oct 23, 2015

Jerome Brooks gave our family excellent customer service when we came in to look at Odyssey vans. We have three small children and they were with us, so it was quite an adventure! Jerome was flexible and patient. He really knows the product and showed us how the features of the Odyssey could help make our lives easier. He gave us space to discuss pricing and options and worked with us based upon our family's budget. It was obvious that although he was working for a sale, he truly wanted to help us make a good choice based on what we needed for our family. Hats off to Jerome! We would definitely go back to him and recommend him to other families.

Damon Martin..................Salesman: Jake Pike

Oct 22, 2015

Great Experience, and would Highly recommend to anyone!

MartyC

Oct 22, 2015

Great service, friendly people. Explained each service, scheduled ahead appointment and they stuck to the time the told me. The took me to a local restaurant and I had lunch while they serviced my car. They later returned to pick me up when they completed the service. Cleaned the car prior to returning it to me and discussed the next step of service required so I would know how much time to plan for.

Mike Annas

Oct 21, 2015

Great place to buy or maintain your Honda. I have bought 4 Honda's over the years from Hendricks of Concord and Hendricks of Hickory (2 from each). Service is always impeccable and the folks out there are the greatest. Steven Gouge has personally looked after me and my autos like he owned them. Super discount specials and he applies everyone whether they are advertised or not. Courtesy van and driver to take you and pick you up for local shopping or to work and pickup. Free wifi...free coffee...what else could you want....

kbraswell

Oct 21, 2015

Wes Boyles once again provided excellent customer service during my visit to Hendrick Honda of Hickory this week! He really listened to my concerns, and helped me resolve each of them. He also provided information about things I can consider for future visits there, to keep y car in great condition!

Molly

Oct 20, 2015

Wes Boyles in the service dept. gave me great, professional service. Would definitely recommend this dealership to anyone.

Nicole

Oct 20, 2015

Steven Gouge was very nice and made sure I was aware of all things going on with my vehicle...outstanding service!!!

Huds0128

Oct 20, 2015

Wes Boyles handled my service appt. and he provided the best service possible. My car runs so good because of the care at the Hickory Honda Service Dept.

june1980

Oct 20, 2015

I purchased my Honda Civic spring of this year. I brought the car into the service department yesterday for an oil change. I made an appointment to bring in my car...I pulled up, the garage door opened, I pulled the car in...and the service began promptly! I appreciated NOT having to get out of my car, walk into the building, to notify the service department that I had arrived. The waiting area as pleasant, coffee was available, internet was available, yeah! Service was great. The whole service deal took around 40 minutes...and, my car was ready and was CLEAN! They had washed my car!! So nice to begin the work week with a clean car! ...I am not accustomed to such service! I will definitely be bringing my car back. Thank you, Joshua Huffman!

Kathy2015

Oct 20, 2015

Best dealership I have ever experienced. David Brooks was super nice and helpful. Andrew Lusk also asked we we had any questions. Super nice dealership

karen1117

Oct 19, 2015

I have had my CRV for several years now. Every time I go into the Hickory NC Dealership. for service I am greeted with a smile by everyone. The young man that helped me Saturday was Hector Lopez. It was a pleasure dealing with him.

Pianoman8

Oct 19, 2015

I have been going to Hendrick Honda Hickoy for all my service needs now for over 12 years. They helped me to keep my 2001 Honda Accord running in excellent condition. Thus, when I decided to update to a new vehicle, Hendrick Honda was my first choice. Zachary Cannon, thank you for guiding me in purchasing my CRV. Even when I had some questions about the financing, Hendrick Honda Hickory helped me to get my payments down to what I wanted. Thanks for all your help! Looking forward to your great service in the future! Barry P.

Al Meade

Oct 18, 2015

Excellent service. Service coordinator Darryl Watson was especially helpful and pays strict attention to the customer's service requests.

Alldeb

Oct 17, 2015

Michael Heckelman was my service advisor. He was very personable and got me in quickly. He asked relevant questions and assured me my car would be ready before my scheduled Dr. appt. The car was serviced perfectly as it always is. The attention in the waiting room is better than any other dealership I have ever dealt with. I will likely never buy another car anywhere else due to the great service.

Chris Martin

Oct 17, 2015

After an entire day spent at dealerships all over Hickory, my wife and I pulled into Hendrick Honda. We were pretty much ready to call the day and wash and try again next weekend, but we thought we would look at some of their inventory firsthand and discuss with each other on the way home. A young man named Connor Schaub asked if he could help and patiently let us browse on our own before we requested to take a few test drives. I'm not much for the dog and pony show that is haggling over the price of a car, and once we got down to brass tacks in the office of upper management and told them what it would take for us to purchase the car we liked that day, they made the numbers work. I would highly recommend this dealership and Connor to anyone looking to purchase a vehicle, and in my experience, if you have your budget set and the numbers worked out, they will make things work for you.

CrystalS

Oct 17, 2015

Great friendly service, knowledgeable, timely Very professional

Faye White

Oct 16, 2015

I would like to THANK JOSHUA HUFFMAN for helping me select a new set of tires for my Odyssey. Joshua was helpful in printing information, explaining warranty, etc. Josh has help in many time in the past. I appreciate his courtesy when I need assistance or help/information. I wish him well. I appreciate his experience. Faye White Vale, NC 28168

Firefighter

Oct 16, 2015

Service Writer Wes Boyles was very skilled, courteous and professional in handling my service needs. I would advise anyone needing repairs or maintence for their vehicle to seek out Wes for a excellent experience

Mom of boys

Oct 16, 2015

The service department did a great job repairing my car. Steve Gorge was very helpful and I appreciate all he did. I have two small children and they dropped us off and picked us up during the service so we did not have to wait at the dealership.

kdenise

Oct 16, 2015

I have brought 2 cars from Mark Buchanan and each time the service from beginning to end is the best! I will continue to do my car business with Mark and Hendrick Honda Hickory and will recommend they to anyone who wants to buy a new Honda!

Weldon Clinard

Oct 15, 2015

I had a chat early in the morning when I found a Honda CR-V on line. After contacting the dealership, Andy Courtney called me back and worked with me on setting up a time to drive it. Since we were about 2 and 1/2 hours away we wanted to make sure it was there. He assured me the car would be there until I got there. Man of his word...... made us feel very welcome and even gave us the vehicle to drive around for a while. We made a trade and Patrick Green was also very good to us. Walked us through the whole deal and when we left we were very impressed with the way we were treated and still are. We are so glad we went there and the we were served by the people we got. Thanks!

Floor guy/jw70

Oct 15, 2015

Know that can take any of our cars there for service and will be well taken care of always informed on what needs to be addressed whether needs done now or later! Michael heckleman. Is very attentive to our needs no better shop techs than Laun and Scott. Oh yeah Robbie Allison excellent concierge!!!

teaman

Oct 15, 2015

I had a chat early in the morning of Oct. 9 2015 when I found a 2013 Honda CR-V on line. After contacting the dealership, Andy Courtney called me back and worked with me on setting up a time to drive it. Since we were about 2 and 1/2 hours away we wanted to make sure it was there. He assured me the car would be there until we got there. Man of his word...... made us feel very welcome and even gave us the vehicle to drive around for a while. We made a trade and Patrick Greene, Financial Manager, was also very good to us. Walked us through the whole deal and when we left we were very impressed with the way we were treated and still are. We didn't have to do a thing but drive the vehicle home and turn in the old tag. We are so glad we went there and the way we were served by the people we got. Thanks for everything!

Barry & Polly

Oct 14, 2015

Joshua Huffman and the service techs provided excellent service, which took about an hour during an extremely busy day. They also washed our car as a free perk. Very satisfied.

Happy Customer

Oct 14, 2015

I purchased my Honda Pilot in July, 2007 and Hendrick Honda Hickory is the only service center that I will take my Pilot to for maintenance. By following the recommended maintenance schedules, my Pilot has been problem-free. This has been the most reliable and problem-free vehicle I have ever owned. Any work performed on my vehicle is completed correctly; I never had to return for any adjustments. While waiting for my vehicle throughout the years, I found that people from surrounding towns (100+ miles away) will bring their vehicle to Hendrick Honda Hickory because of the people and the excellent service provided by this dealership. When I am in the market for a new vehicle, I will purchase from Hendrick Honda.

Horace Brown

Oct 13, 2015

Upon entering the facility for maintenenance I was greeted by Darryl Watson. I have been assisted by Darryl in the past and have always been given excellent service. Darryl is familiar with my car and keeps me posted as to the necessary maintenance as well as discounts available.

Robin R.

Oct 13, 2015

Joshua Huffman checked us in and he was a big help because it was my first time visiting the dealership. It was for my sons car and we will definitely visit again.

bgalloway

Oct 13, 2015

Steven Gouge has helped me many times and has always handled every situation with professionalism and courtesy. I have also had other great experiances with other employees and have always been treated fairly. I have purchased 3 vehicles from this dealership and would highly recommend them.

John.123

Oct 13, 2015

Steven Googe was most helpful by taking my vehicle on a short notice. His attitude and professional demeanor make it most helpful when working on a busy schedule. We have three vehicles purchased from this agency, and the Service Department and personnel like Steven are a few of the reasons why we continue to have our vehicles serviced there. The service, facilities, and personnel are great.

Lake girl

Oct 13, 2015

Matthew Pennell greeted us immediately, and started providing useful information without asking more questions than necessary. He responded knowledgeably to all of our questions, pulled cars around for us to see so we wouldn't have to go out in the rain, and offered to let us test drive with and without his assistance. (We did both.) We felt that the experience was about "us" and our needs, not a pushy salesman experience at all. He really worked to give us all the information we needed to make a decision. Jonathan Culp, sales manager, was interested in why we liked the car and sought us out just to be friendly and let us know we were appreciated as customers. Vince McGuire, financial services manager, was extremely knowledgeable, helpful, pleasant, and non-pushy.

G. Rowlett

Oct 12, 2015

John Vinson was the sales person at the Hickory Honda office. He did a very professional job in showing me the car and explaining all the gadgets that are on cars these days. I would highly recommend John to anyone who wants to buy a new car at the Hendrick Honda of Hickory dealership.

Montydee

Oct 12, 2015

I was impressed by the friendliness of the staff as well as their willingness to help. I rec'd a fair deal and am pleased with my new car.

barb333

Oct 12, 2015

Steve Gouge was awesome. He was courteous and go us in and out of the dealership very quickly. The facilities are very clean and everyone was very nice.

John "Ted" Johnson

Oct 11, 2015

I purchased my Honda from Hendrick Honda last year and I've had it serviced there every time. I have always had great service and great customer service. This last visit I was helped by Steven Gouge and he had my car in and out while I had breakfast. They take care of my car like I take care of my car. They will continue to be the people that work on my automobile.

Norma Maddox

Oct 11, 2015

Hi I recently visited Hendrick Honda Hickory for a services check up for my car. Darryl Watson was the service technician that I worked with. Mr.Watson was polite,friendly and knowledge regarding my service visit. He answered my questions, provided hand on assistance with features I requested information on and made sure my stay was comfortable and the service was preformed in a timely manner. Thanks Darryl for making my visit a great customer experience. Norma Maddox

Hot Accord

Oct 11, 2015

Connner is great... He made us feel needed and wanted. He told us he would make us feel good because " I Can Offer More... Come to my family and we will take care of you ". WoW is he right. Johnathan just made us feel better. Great work making it so we understood everything going on. Patrick Greene had our finances in check and didn't get upset with all of our questions. "Trust me, we had plenty " We wanted to get something taken care of in the service department and Andrew Lusk got our "Not scheduled" visit taken care of super fast.We just want to thank all of y'all for exceptional service...

Duke girl

Oct 10, 2015

Had no problems at all. Service personnel were very nice and knowledgeable about my vehicle. I have been coming to Hickory Honda for 10 years and have always been treated wonderfully. Thank you for taking good care of my 10 year old Odyssey.

Sooroux

Oct 10, 2015

Just bought a new CR-V from Hendrick Honda Hickory. I was extremely pleased with the entire experience. Our salesman, Mark Buchanan, was knowledgeable, friendly and very helpful. They quickly located a car in the color/interior that I wanted and had it ready and waiting at the dealership when promised. Mark went over the car's features and even helped link my phone to the audio system. Both he and the dealership followed up after the sale to make sure we were pleased with our purchase and to ensure us they were available to answer questions or deal with any issues to our satisfaction. I highly recommend the new car-buying experience at Hendrick Honda Hickory and salesman Mark Buchanan in particular.

waughnut

Oct 10, 2015

Hector Lopez helped us on our services Thursday and did a great job. He kept us informed and was very pleasant to work with The Hickory location has always given us good service and that is why we go all the way up there.Jane Waugh

swyrick

Oct 9, 2015

I would recommend this dealership over the one closest to my location. Michael Heckelman was the service advisor who ensured all my needs were met and notified me of anything that needed attention.

Culp

Oct 9, 2015

Had van serviced. Folks were courteous and very professional. Wes Boyles was my service advisor. He came and found me and let me know what was needed and gave recommendations on which ways I could go Very helpful. This is why I keep coming back to Hendrick Honda of Hickory

S. Phillips

Oct 9, 2015

Always have great service with Hendrick Honda Hickory and Wes Boyles delivered fantastic customer service.

lizvang21

Oct 9, 2015

Darryl Watson did a great job on my vans airbags. My husband was in and out and so far my airbag light has not turned back on

Angie W

Oct 8, 2015

Hector Lopez was very helpful. The service was quick, the facilities clean, and the waiting area comfortable. I highly recommend Hendrick Honda Hickory!

EVELYN RAMSEY

Oct 8, 2015

MR.ZACHARY CANNON WAS SO NICE IN HELP ME UNDERSTAND MY QUESTION.. HE NEVER TRYED TO PUSH ME AWAY FROM WHAT I WANTED. HE VERY UNSTANDING AND POLITE. ZACHARY MADE MY WHOLE FAMILY AT EASE.

mnpbryson

Oct 8, 2015

Mr. Mel Tuttle helped us find the perfect car. He was very honest on what they could and could not do. They respected our opinions and our time. I would recommend him to everyone I know and I will buy my next car from him as well. :)

BillH

Oct 7, 2015

The entire experience, at Hendrick, has always been excellent. The service rep, Joshua Huffman, was very knowledgeable and helpful. We were in and out in less than an hour.

SarahNC

Oct 7, 2015

Just recently bought a car from Honda Cars of Hickory and had an excellent experience with Connor Schwab as our salesman. No pressure deal.

brandi1985

Oct 6, 2015

Darryl Watson did an awesome on my service. Was quick and efficient. The waiting room is always clean and comfortable and everyone is always very friendly.

Tina Travis

Oct 5, 2015

Just bring your car to Honda to get it serviced. I called and got an appointment. They took my car right away and was done in a matter of minutes. I can rest easy knowing that Josh Huffman and the others are there to take care of what my car needs.

Bonnie King CRV

Oct 5, 2015

John Vinson was a pleasant person to work with. Best new car deal we have experienced ever. We worked with Patrick Green regarding finance. Overall a pleasant experience.

llhensley

Oct 5, 2015

I was very pleased with the service provided by Hendrick Honda Hickory on Saturday, October 3rd. I had an early morning appointment for major service on my 2010 Honda Pilot. Joshua Huffman took excellent care of us, went over everything that was going to be serviced and explained the process. We chose to wait at the dealership and Joshua Huffman made sure he checked on us often and kept us informed of the progress.

Shell

Oct 5, 2015

Josh Huffman went above and beyond with my service. He is always very cordial and answers any questions that I have. I would highly recommend him to anyone who wants a very knowledgeable service technician, who cares about his customers.

tmarie4340

Oct 5, 2015

Josh Huffman was very sweet and prompt. I only waited 30 minutes and he came right out to get me. My car is running great!

Honda lover

Oct 4, 2015

Steven Gouge could not have been more helpful. He explained the process of diagnosing my problem (which was a rare one) and went out of his way to secure us a loaner vehicle as we live an hour away. Thank goodness we had bought our CRV from them Preowned Certified as all repairs were covered under this warranty. Definitely would use their service department again and will buy our next Honda from them again.

PC

Oct 4, 2015

They were helpful and kept til they fixed it completely. Even discovered another issue and fixed it also. Gave me a loaner until fixed They've been great from purchase to repair. Thanks Hendrick

lecompte

Oct 4, 2015

Andy in the new car department walked me to the used cars & introduced me to Jim Bennett. Jim was a pleasure to work with. I also dealt with the Manager Stuart Allen. Both were great to deal with & I would highly recommend them, as well as the dealership. They both spent hours with me.

SheilaZ

Oct 3, 2015

Our sales rep was very knowledgeable, helpful, courteous. He, along with the sales manager, made buying a new car a pleasurable experience.

crvshopper

Oct 2, 2015

We shopped widely for the most competitive pricing for our new Honda CRV EXL FWD and found our best offer at Hendrick Honda Hickory. The entire sales team was courteous and helpful throughout the entire process

garrro

Oct 2, 2015

Had been looking for a BMW Z3. for a while,regreting trading the one I had years ago,Found it at Hendrick Honda in Hickory. Jonathan Benfield worked diligently until we could make a deal I was satisfied with,Fair. Price and a nice car to drive home.Can't. Wait to let the top down and cruise the Parkway.Thanks Jon and the gang.Never thought. I would be able to buy another one.You made that possible.

hugh gaither

Oct 1, 2015

I needed a small repair on my 2013 Honda Accord. Michael Heckleman helped me first on the phone and then getting started promptly and finally completing the necessary paperwork and getting me on my way on time.

chase1992

Oct 1, 2015

Had the best experience with Mark Buchanan at this dealership!! It is so nice to go into a dealership and feel like you are so important to them. Mark Buchanan made us feel like our happiness does matter to them, not only while you are there but when you leave and have questions afterwards. This was not our first time with this salesman, and we really do appreciate all he does for us.

In Need of a Good Car

Sep 30, 2015

Mark took all the time in the world to find just the right car to meet my needs. I found him very helpful, easy to communicate with, and very responsive to my concerns. Thank you, Mark and the Hendrick Honda team!

Well charged Sports Fan

Sep 30, 2015

After sitting hours in the rain at a sporting event, it was time to go home. Alas, my Odyssey disagreed. After a jump and a 2 hour drive home, it was clear a visit to Hendrick Honda in Hickory, NC was needed. I was met by Michael Heckelman at the service desk with a smile and an invitation for coffee in the lounge. Along with a new battery, I also chose an oil change and tire rotation. My service was prompt and efficient helping me deal with the less than expected situation. I am ready for another game - bring on the rain!

EmilyFullerx3

Sep 30, 2015

The Hickory Team at Hendrick Honda was awesome to work with. I am a first time car buyer, and the guys at Hickory took the time to explain what exactly I was getting myself into. Joey Lankford in particular was very helpful and efficient! I test drove, signed the paper work, and left with a brand new Honda HRV in one day. Very, very pleased!Thanks Team Hickory!

happy customer

Sep 30, 2015

I had a great experience getting my Acura serviced at Hendrick Honda...from the time I was greeted by Hector Lopez til picking my vehicle up. I would definitely recommend Hendrick Honda Hickory.

Ted Ekonomon

Sep 30, 2015

I recently purchased a new Accord Coupe from Hendrick Honda Hickory.The overall sales process was handled very professionally, and in a timely manner.The best part of the experience was my sales professional Villy Vongsayarath!He was extremely knowledgeable, friendly and competent. He went above and beyond what I expected.I would highly recommend this dealership and especially Villy, to anyone in the market for a new or pre-owned vehicle.

Larry VanOrman

Sep 29, 2015

The young man (Wes Boyles) who serviced our car was super-pleasant & extremely accommodating. Always a pleasure going to Hendrick Honda for service! (Above, the stars for Customer sevice, Quality of repairs, & Facilities wouldn't register more than "Good.". .Should have been "Excellent!")

CCSMITH

Sep 27, 2015

Darryl Watson has been my service advisor for the past three years. He is always courteous and professional. He takes time to explain what was done to my vehicle and answers any questions I might have. The facility is clean and I will continue to do business with Hendrick Honda and have Darryl as my service advisor.

Great Service Experience

Sep 27, 2015

We took our 2010 Honda CRV in for an oil change and normal service. In almost all visits we have had communications with Steven Gouge. And when we make a call we usually ask for Steven because he makes it possible for us to bring our car in even if it is at the last minute, And that has been the case several times. Steven is always eager to do what he can to help and takes the time to answer any questions we may have. This experience and all previous experiences with Steven have been nothing short of excellent. Steven has amazing people skills and is the best at his job. I would recommend this dealership and have recommend it as well as telling people to ask for Steven Gouge when they call.

Satisfied Pilot Customer - 2012

Sep 27, 2015

We have had our 2012 Honda Pilot since it was bought new in the summer of 2013. I knew Jeremy Phillips from when he worked with another company that I purchased goods from when I was working. He was always an outstanding supplier and a person I could trust to give me his best products at a good price. For this reason, I had an opportunity to purchase three Honda Pilots for senior management at my company from Honda Cars of Hickory from Jeremy. He offer me the best pricing over other Honda dealers in the area. My wife and I decided that we want to move from a Caravan to an SUV and since we had previously own a 2002 Jeep Grand Cherokee, she wanted to go back to another Jeep. However, our son has been driving Honda Ridge Line, which now has nearly 400,000 miles on it and it has been a great vehicle. We wanted to go to the Pilot. We can truly say this was a great move, and Honda Cars of Hickory has always treat us GREAT!!!! Thank you for explaining everything you do, and always treating us so well even after nearly three years since we purchased our car. The Service Department has always gone the extra mile to treat us great. I even purchased a set of tires for my Dodge pickup from this dealership rather than going to my regular tire dealer in Morganton, North Carolina.

ahatley0409

Sep 26, 2015

My husband and I came into the Hendrick Honda of Hickory to discuss our options of buying a new 2015 Honda Accord. Robert Bryden was exemplary in his customer service and sales. The honda dealership and himself were very professional and helpful. We feel we received the utmost best service around and definitely recommend anyone to purchase a vehicle here. We give Robert and the dealership 5 stars and truly appreciate their excellent service. Thank you!!!

Janice Caraway

Sep 25, 2015

My purchase experience went very well for the most part as a result of the diligence of Conner Schwab. He was very attentive as to what I wanted in my car, i.e. color, model, exterior, etc. and he searched until he found what I wanted...He was very personable and I enjoyed dealing with him. He followed up with me and seemed very appreciative to be able to serve me...He was not at all intimidating or relentless; just receptive to what I wanted and doing what he could to please me. I feel that I not only bought a new car, but made a new friend. Also, if I have any friend or family member shopping for a new or used car, I will definitely refer them to him......Conner is a very honorable person and you are lucky to have a sensitive young man like him on your staff.

seg

Sep 25, 2015

Phillip Rosenblum was personable and easy to deal with. The purchase went smoothly except for waiting for the finance office to do the paper work.

Janice

Sep 25, 2015

Conner and I connected almost immediately; he totally understood what I was looking for in my Honda CRV and worked very hard to obtain the model I wanted with the interior I preferred. He did a search and obtained the exact Model I wanted and even arranged for the seats to be done in leather.. He followed up w/me by phone every step of the way, and when I picked up my care, he reviewed all the amenities and operation procedures before I left the premises. He also made it clear to me that if I had any questions whatsoever I could give him a call at anytime. I would strongly recommend this young man to anyone searching for a car....He is a sensitive young man with a desire to please and wants to make sure you are happy with your purchase and the car is right for you. If anyone out there is interested in a car, call Hendrick Honda and ask for CONNER SCHWAB.

Steven GOUGE

Sep 24, 2015

Honda of Hickory has an excellent service guys who care for their customers in appearance and personality. Steven Gouge was one that I saw on Monday who checked me and in and out. A friendly and caring person.

Jesus no.1

Sep 24, 2015

Mr. Watson was very pleasant to work with and answered questions I had about my car and I appreciate that. I also appreciate getting coupons.

crna710

Sep 23, 2015

This was my first visit to their service dept. In spite of it being a busy afternoon, Joshua Huffman was very attentive, kind, & efficient. He was great.

GasketBob

Sep 23, 2015

I gave a "good" rating; but, wished I could have given an excellent rating. I came in for a scheduled oil change and tire rotation. I had an appointment for 11:30AM and arrived at 11:35AM; I called ahead and said I was running about 5 minutes late. It took over an hour to perform the required service and I just feel that it should have been able to be completed in 1/2 hour to 45 minutes. It's possible that the lunch hour may have had an impact on the time frame.I've always had a pleasant experience dealing with Honda of Hickory and will continue to get my vehicle serviced here.

gp516

Sep 23, 2015

I came to get my 30,000 mile service and oil change Josh Huffman was very professional and nice. He explained everything they did and what to expect at my next visit. Thanks Josh!!!

Revbob

Sep 23, 2015

I began my search on the web for a newer used car. I found quite a few that seemed like good deals. But when I visited Hendrick Honda of Hickory, and met with Jonathan Benfield and his knowledge of the Honda vehicle, I was very impressed. Jonathan Benfield was very friendly, was easy to talk to and very, very honest. Easy to get along with, and went out of his way to make me feel a part of the staff, actually after talking to other personal at Hendrick I felt I was family. Honda is a great car, but if you want a great care and friendly service with those who are working for you, go see Jonathan. You will not be disappointed.

c farthing

Sep 22, 2015

I'm a long term customer at Hendrick honda because I like the service and attention my vehicles get at this dealership. Mr Joshua Huffman is an excellent person and willingly helps whenever I show up.

Tim B.

Sep 22, 2015

I went to Hendrick Honda not quite sure what I wanted or if I would make a purchase that day. Andy Courtney was my salesman. He was very polite and patient. I asked to test drive 3 vehicles which he readily agreed to. He answered all my questions and I believe he would have let me drive every car on the lot had I requested, he was that patient and there was no pressure to buy whatsoever. The rest of the staff were very nice and worked as quickly as possible to process all the paperwork once the sale was agreed upon. If you are ever in need of a car, I'd definitely recommend that you give Andy a call at Hendrick Honda.

Dawn51

Sep 22, 2015

I brought my CRV in for an oil change . Joshua Huffman was my service assistant he was awesome. Joshua went over the paperwork at the end of the service and told me what to expect at the next appointment.

hondabuyer

Sep 22, 2015

Received excellent service, they knew what the problem was immediately and proceeded to fix it(bad wheel bearing). I had been to another dealership service department, who said, it was my tires that was making the noise. I had purchased the new tires and instead getting better the noise became louder. That is when I called the Hickory Dealership and was treated excellent both during thephone call and while service was being done. Thank you for excellent service.

Tisha

Sep 21, 2015

My recent experience was great. My husband called on saturday at noon when our air conditioner went out. They told use to come right in. Hector Lopez assisted in getting the problem fixed. We were leaving for vacation in 5 days so it was much appreciated that this was fixed on the same day and not needing to return. I never thought that we would get this kind of service on a saturday. Thank you so much!

finicky Honda owner

Sep 20, 2015

We drove in without an appointment and had never been to this Honda dealer. Our car was in need of an oil change and tire rotation. It also had a leak. It did not matter that our car had been maintained by another Honda dealer in another city. We were welcomed. Steven Gouge listened to our concerns orchestrated the service, located the parts, set up another repair date and saw to it that our car was well taken care of and cleaned after each repair and service. The attitudes and atmosphere were excellent.

Jennie1212

Sep 20, 2015