Used Cars for Sale at Hendrick Volkswagen of Concord in Concord, NC

Ashley Shelton

Nov 1, 2021

Henry was so helpful and amazing!!! He was very knowledgeable about all the features of not only VW, but other makes and models too! He was able to help point out differences in the other models we were considering and helped steer us in making the right decision. Through it all, he was very kind and helpful without being pushy! Thanks so much! Thank you to Kendra for taking the time to help us with our paperwork. You were so kind! Will definitely recommend!!!

Jessica Lomas

Jun 4, 2021

Knew what I wanted walking in, but Henry was absolutely on top of it. Was very knowledgeable of all the features of the vehicle. His high energy made the process of purchasing the car worth every second. He got everything done as fast as possible and made sure I was happy every step of the way! Absolutely loved working with Henry and the whole Hendrick Volkswagen staff.

Ryan and Heather Nelson

Apr 22, 2021

Our salesman, Jose, did a great job with us. He was not pushy and worked with the desires we had. Being new, he involved the right people at the right time to help close the deal. Hendrick does not pay their people on a commission basis which means the employees are not trying to soak you for every penny. We visited four other VW dealers and spoke to a fifth over the phone in the Charlotte area. The team at Hendrick was top two of the teams we worked with and they had the vehicle we were looking for. The sales managers were also very friendly, knowledgeable, and empowered to take action on the things we needed. It was very clear they take pride in their teams and customer service. The only thing that could have been improved: the pressure sensors on the tires of our new Atlas were not set before we drove away so part way home, the tire alert came on and we had to pull over to check the pressure and set the parameters. It would have been nice if the Hendrick team would have done that for us before we drove away. Thanks for an easy car buying experience! The Nelsons

Michael Crawford

Nov 23, 2021

Great Experience at Volkswagen of Concord. Olga the service advisor very helpful and she communicated with me every day while my car was being repaired had a delay waiting for parts but out of the dealerships control will definitely use Volkswagen of Concord again.. I live 45 miles from the dealer and they actually dropped my car off at my house instead of me going back to the dealer

Luis duque

Nov 9, 2021

Stopped by the dealership today LOOKING for a potential new purchase. The sales associate Kaitlyn was amazing! Very straight forward and friendly and the only staff member who showed more customer care other than just our financial interest!