Used Cars for Sale at Herb Chambers Ford of Braintree in Braintree, MA

daniel harrington

Aug 18, 2021

My experience with the personnel of Herb Chambers was excellent and the workmanship was professional. The only problem I encountered was the long delay encountered by the Chambers people for obtaining parts for my damaged 2014 MKZ sedan for which they rightly disclaimed responsibility.

Jasmine Rogers

Aug 7, 2021

Scheduled at Saturday appointment online 3 weeks prior. Got a call the night before my appointment to say they could not do a recall on a Saturday and they scheduled me for a weekday without my permission like I don't work. Very unprofessional. 3 weeks wasted waiting. I won't be using them.

Nelson Reyes

May 27, 2021

DO NOT BEING YOUR CAR HERE!! Read this My experience with Herb Chambers Collision center and with Jeff Macdonald was horrible not what you would expect from a company like Herb Chambers. I decided to bring my car here after it was hit by another driver. The drivers insurance said they will cover it but only the side of the bumper that was hit by their driver. The other side of my bumper had minor scratches and a small dent you would think since the other drivers insurance is paying to sand down and repaint the bumper Herb Chambers would just patch that up before painting it. Nope Jeff Macdonald wanted to charge me $180 for something that would take them 1 minute to do before painting the bumper already getting $1000+ from the other drivers insurance. I called yesterday after 2 and a half weeks of them having my vehicle and Jeff answered. I asked if my car was ready to pick up and he placed me on hold.. someone else answered and said it was ready but I never got a call or email notifying me my car would be ready.. what kind of business is this? You would think Herb Chambers would have something like this under control. Deceptive practice and unprofessional on Jeff Macdonald’s part as well as the rest of his team. When I emailed Jeff and asked for corporate email or information he didn’t bother replying.

H H

Mar 11, 2021

I'm did few times oil change with them,and decided to do a tire alignment, but at checkout, they can't provide me alignment report and told me the printer is broken.... finally, they gave me a half baked report with top ripped off. I thought they are few okay apple left , but I guess I'm wrong. Also, my engine request 5w30, on the 1sr bill,it states as 5w20,but they told me they put in 5w30 and have to change the bill.

Kendy martinez

Jul 15, 2020

Very friendly and knowledgeable I was in and out in Less than 15 minutes I turned in my car and the rental personnel were already waiting on me! They were also very quick,friendly & professional! Happy customer!