Used Cars for Sale at Herb Connolly Chevrolet in Framingham, MA

Joe OLeary

Oct 12, 2016

Bought my truck at H.C. and the service is the best,Great workmanship and a no-pressure vibe in the sevice area.Make an appointment and a nice area (with donuts!!) to hang while work is being done.They are the best ! ! !

Angry_customer

Oct 12, 2016

I had a "guaranteed" offer for my 2012 Mercedes SL63 AMG through the Kelly Blue Book program. I received an email from Herb Connolly Chevrolet inviting me to bring the car in and complete the transaction. The car is absolutely immaculate and 100% as represented when I submitted the information for Kelly Blue Book to process the offer. (In fact, the mileage is actually not even quite the 12,000 that I provided to Kelly for the offer).Well, I brought the car in today and they wouldn't honor the offer and instead, offered $61,000. No explanation; just an arrogant "take it or leave it" attitude. This is classic bait and switch and I've filed a complaint with Kelly Blue Book, who said that their Corporate Affairs Department would investigate. The dealer is going to take the position that the offer is contingent on an inspection of the car and confirmation that the information provided on the questionnaire was consistent with the actual condition of the car. That's a perfectly reasonable position as I wouldn't expect anyone to be held to an offer without actually seeing the car and performing this verification. In this case, Carter Hastings from Herb Connolly performed a perfunctory inspection of the interior and the only issue he found was a barely perceptible hairline scratch in any otherwise showroom finish exterior and interior. This hairline scratch could not possibly result in a $4,000 reduction in the value of the car. This dealer was obviously looking for some pretense to lower the offering price. In fact, when I spoke with Kelly Blue Book yesterday following this incident, they pointed out that this type of nitpicky defect-finding is not consistent with the intent of this program. The actions of Herb Connolly demonstrated extremely bad faith. These are not honest folks and I strongly urge others to avoid dealing with them.

Otis

Oct 8, 2016

My sales team (Salesman John Gould, Sales Manager Rodrifo Roa and Finance Manager Vinny Romano) all worked together to get to a fair deal. No high pressure sales tactics.

Saulo DePaula

Oct 6, 2016

I had an awesome experience buying my new truck! my salesman, Claudio was so knowledgeable and helpful!! Claudio made my decision very easy!! I will be back again!! Thank you.Saulo DePaulaDePaula Home Improvements

cjmsail

Oct 3, 2016

Lou Bove was our sales person. Outstanding knowledge, worked hard to make us the absolutely best deal possible in our purchase of a new 2016 Tahoe. Lou and the Herb Connolly have our highest recommendation as a customer-oriented dealership and a thoroughly professional and most personable sales rep. A totally positive experience.

James marrazzo

Oct 1, 2016

Great experience. The guy John who helped meAnd my Mother was very helpful and patient.

Teegan

Sep 29, 2016

I am an owner of 2 2010 Chevrolet Traverses. I have taken both vehicles to Herb Connolly since I purchased them in March and June of 2010. The service has been exemplary. Jay is my dedicated service manager and he goes above and beyond in making things easier for me when my SUVs need service. I highly recommend this service department.

marla

Sep 26, 2016

everything good thatnisnall imhave to see every time I go it is good never a problem

Adele Hardy

Sep 19, 2016

Oil changed , Tire's rotated, liquids checked, washed car ...plus coffee & donut... Done in 1 hr 20 min !

Patrick J. Murpphy, IV

Sep 13, 2016

Brendan Connolly and staff did an incredible job. From the initial consultation up to the time the car was delivered, the staff at Herb Connolly exceeded expectations. Andrew, Claudio and Brian were exceptional and made this car buying experience the best one I have had to date. It is the reason why I continue to recommend Herb Connolly to everyone and anyone I know buying or thinking of buying a car!

Rick

Sep 12, 2016

Claudio found the right car with the features I want. He wa great at working with us and discussing what we are looking for. This is the third car we have bought there in as many years.

Todd

Sep 12, 2016

Outstanding Service. Jay Martin is very accommodating and ensures thorough work performed.

Mary01701

Sep 12, 2016

Our salesman, Lou Bove, was so generous with his time in tracking down just the right Chevy Impala for us. He got us all the features we wanted and needed, and the car was able to qualify for the 16% discount at the end of the year. We have purchased 3 previous vehicles from Lou, and can't thank him enough for all his help.

DIANA

Sep 7, 2016

THE CUSTOMER SERVICE WAS EXCELLENT. THE SALES AND FINANCIAL STAFF WAS VERY KNOWLEDGEABLE ABOUT THE PRODUCTS

Not listed

Aug 29, 2016

The service specialist was very helpful and they managed to fix my car the same day I brought it in, without a prior reservation. They even returned the car to me in better shape than I left it...clean! Thank you all

Ray Capobianco

Aug 29, 2016

My visit was for a re-call. I made an appointment, arrived early however was taken right and all the necessary work completed with-in an hour. I have always been satisfied with this service department.

Art L. Rhode Island

Aug 19, 2016

Visited the dealership the first time and found the vehicle I was interested in. When it came to price negotiation, the sales manager was at a bit more than I wanted to spend. After looking at similar vehicles at other dealerships, I decided to spend the extra dollars and called the sales manager to finalize the deal. He then denied that he had ever made such an offer, and wanted more money.

Joan Mc Manus

Aug 19, 2016

Service was great as always.We got out sooner than expected which was great

Hemlocklandscape

Aug 15, 2016

I have bought 7 trucks total between my business and personal. And have never had anything bad to say. Great staff great prices wouldn't go anywhere else. Speak with John goslow in sales on your next purchase great guy to work with

Dapetshop

Aug 13, 2016

I sent in a request for information about a specific truck on a Wednesday. I also stated that I wanted to set up a test drive for the following Saturday. I was contacted very quickly by a person from the internet department whose email stated I would soon be contacted by someone from the sales staff. By late Thursday, I still had not heard from a salesperson, so I called the internet point of contact to ensure my appointment was confirmed for Saturday. She said it was and sent me another email with the names of 4 different salesmen to ask for when I arrived at the dealership. I drove 3 hours to the dealership only to arrive and be greeted by a random salesman who took me to one of the names I was given and he had no clue who I was, nor did he seem aware that I had scheduled an appointment. He told the salesman who greeted me to take care of me. To make matters worse, this man had no idea what vehicle I was there to view, nor did he know where it was. He took me outside and walked all around their lot and could not find it. It was then that he looked in his computer and determined the truck was at another of the company's lots and that lot was not open on Saturday. Needless to say, they wasted my time and didn't even seem apologetic about it.

The Forgets

Aug 13, 2016

We were in need of a Truck and Lou Bove and Rodrigo Roa were great to work with. They helped us get the vehicle we needed. It was wonderful to be able to buy a new truck.

Andrew Wailgum

Aug 8, 2016

Our leasing experience was painless. I was able to quickly negotiate an acceptable deal and the rest of the process was smooth and timely.

Ryan

Aug 8, 2016

No one returned my calls or requests for contact thru the cars.com app.

steven sweet

Aug 7, 2016

we found what we were looking for right away and john , the salesperson who dealt with us made the process easy and enjoyable. thank you

colorado16

Aug 6, 2016

We were looking for a new vehicle for awhile. Went to Herb Connolly and our salesman was John Gould. Very happy with dealing with him. John was very helpful and knowledgeable. Answered our questions and mainly fit us in a new beautiful truck. He was not pushy yet very informative. We would recommend John Gould and Herb Connolly Chevrolet to anyone buying a new vehicle.

BusyMom

Jul 26, 2016

Edit: the dealer has made great effort to apologize for this incident. I appreciate their attention and apology. I made an appointment online to have diagnostics run on my check engine light. I drive there and they, of course, can't find it. I show them my email that shows them I have an appointment. The guy finally says he will look at it, in 2.5 hours. He shows me a stack of papers and says "I have to do these first." I had my two small children with me. I don't have time to spend hours at a dealership. I have children and this is why I made an appointment. What is the point of scheduling appointments if they mean nothing. I called another dealership who not only took my car, but gave me a ride home so I could wait there since I didn't have an appointment. They Had my car evaluated and fixed within 2 hours.

Dave6698

Jul 25, 2016

On Saturday Sunny and 92 degrees, I called the dealership at 1:00pm to make sure they had a used truck, that I was interested still available. The girl put me on hold and after a few mins told me YES.I left from another state with my wife and son. After about an hour get to the dealership, I spotted the vehicle and went to look at it and on the dashboard was a sold sign. I then went and was helped by a salesperson who was there only a month and had to keep going back and forth communicating through the Sales Manager. I asked when it was sold and she said probably yesterday???? Even with the truck sold she came with a sheet and was only worried about what kind of payment I was interested in. ARE YOU KIDDING ME!

kevin wilder

Jul 23, 2016

Everyone, at Connolly Chevrolet was fantastic to deal with and I would recommend to a friend.

Hatheads625

Jul 22, 2016

We have had terrible luck finding a place to buy a car. Our credit isn't great, and most dealerships have turned us away without a second thought. Herb Connolly went above and beyond to work with us and get us a car that we love. From the second that we contacted them, every single person that was involved in our car buying experience was absolutely wonderful. We were treated with the utmost respect from the time we contacted them, until the time we drove off the lot. I recommend Herb Connolly to anyone looking for a car!

Proscilla Schoelzel

Jul 20, 2016

Courteous friendly staff providing great service just as expected.

J Griffin

Jul 19, 2016

I would with this Dealership and my Sales Person again in a (Chevrolet Slogan) HEARTBEAT.I couldn't have had a better Sales Person after trading my two vehicles down to one. Thank you Paul Santoro, Herb Connolly Chevrolet, Framingham, MA J. Griffin

Mariza

Jul 15, 2016

Claudio helped me picked out my car, he answered all my questions about my newCar. I had a good experience I would recommend to a friend .

Roger McCarthy

Jul 15, 2016

The sales person Paul Santoro was awesome and if needed to come back I'd definetly ask for his service. I will recommend Herb Connolly Chevrolet and suggest Paul as the salesman

Scott

Jul 15, 2016

We had a highly positive experience in trading our previous vehicle for a new model with John Gould at Herb Connolly Chevrolet of Framingham, MA. John was experienced with the vehicle; there was no question that we had that John could not answer. He was quite personable and we did not feel any pressure to make a decision. John did not have a vehicle on site that matched our specs so he scoured this resources and found one that was exactly what we wanted. We enjoyed getting to know John and the finance person Vinny as well.

Bill717

Jul 14, 2016

Walked into the dealership and met my salesman John Gould. Great car buying experience, everything went great and couldn't be happier. Would definitely recommend to anyone looking for a new vehicle.

AM Earle

Jul 13, 2016

We have been dealing with John Gould at Herb Connolly Chevrolet for years. John is very knowledgeable, pleasant, friendly and above all a professional. I would highly recommend John if you are looking to purchase a new or used car from Herb Connolly Chevrolet.

Volt Buyer

Jul 13, 2016

Dealt with John Gould - reasonable, informed, easy-going, no pressure. Made process easy and painless - very happy and would recommend. Was a pleasant purchase experience.

Booz

Jul 11, 2016

I drove to several dealerships around town before I went to Herb Connolly in Framingham, the salesman John Gould was very friendly and knowledgeable, his customer service skills Excel my expectations compared to other places that I already went .I got the best rate in and out at no time. I will definitely recommend Herb Connolly to all my families and friends in a heart beat.

Vaytrey1

Jul 8, 2016

This was the best experience I had with buying a car. Hery Connolly gave me a chance with a very poor credit score. I traded in my 2011 Chevy Impala for a 2016 Chevy Trax. John Goslow and Rodrigo Roa was very professional, kind and trust worthy. They really worked hard on getting approved. I can't thank theses guys enough. I would definitely recommend them.Thanks,Herb Connolly Chevrolet

Bob

Jul 6, 2016

They worked with me to find an appointment time and completed the repair in a timely maner.

Brian Wye

Jul 5, 2016

Corvette specialist is very goodHave nothing more to say, but there is a limit on characters so I am trying to fill it up.

Chris G. Stevenson

Jul 5, 2016

I have always serviced my car since the purchasing from Herb Connolly. They have always been outstanding providing the repairs and information for my vehicle. I also have my Daughters service there vehicles at Herb Connolly(Buick Enclave, GMC Terrain).

Edward Levay

Jun 30, 2016

Connolly Chevrolet got me an appointment time right away.

James Donlan

Jun 21, 2016

Salesman was great very easy experience . Would recommend to anyone

TM

Jun 13, 2016

Service department accomplished my requested task quickly.

Dan

Jun 8, 2016

Went in looking for a certain car. Very helpful service and buying process was quick and easy.

Deeges

Jun 6, 2016

I went to herb Connolly needing to trade in a f350 to get into a 1500 Chevy. My credit was not good 580 and they were the only dealer to get the deal done. Gave me top dollar for trade in.( as far as dealers go) the people there were very helpful and friendly and would definitely recommend it to anyone.

Bruce B. Clark

Jun 1, 2016

Herb Connolly Chevrolet is great. Bought our Tahoe there eight years ago, now has 181,000 miles, thanks in part to HC's great service.

Valerie Strauss

May 27, 2016

The service on my car was great. They gave a free car wash but my vehicle was still dirty on the back of it. It was only pollen but....

K. Harshman

May 24, 2016

Katarina Texeira was exceptional. She was very thorough when explaining repairs and the maintenance process.

Achiarvalloti

May 24, 2016

Unfortunately I was in an accident and needed a new car, after looking for a few vehicles I found the truck I was looking for at Herb Connolly. The dealership wouldn't budge on the price but the salesman was great so was the finance department! Sunny gave me his personal line so I could reach out to him directly, very convienet with my crazy schedule. The car didn't have any floor mats so they threw in a set of generic ones that came in later but overall great experience. Sunny was a wealth of help, I was able to drive the car 50 miles to my mechanic to have it checked out, love the truck! Plus the certified maintenance plan for 24,000 miles. Definitely would do business there again.

Shawnymac87

May 24, 2016

The people are great, they make the process easy as can be and they also don't give you any "surprises". They explain everything in detail, down to the fine print. I purchased a new 2016 Silverado z71 and I couldn't be any happier! Definitely will be doing future business with them and I recommend them to anyone.

zdilc

May 17, 2016

I was very pleased. They were attentive without being pushy. The price was quite reasonable and we did not have to dicker. All in all, very nice.

lecnel

May 17, 2016

If you are looking to purchase a used vehicle, my husband and I would strongly recommend Lou Bove from Herb Connolly Chevrolet. Lou was very professional and helped us purchase an awesome car for our family! He is knowledgable, friendly and a huge asset to Herb Connolly Chevrolet. We are extremely satisfied with our interaction with Lou and are excited about our new car.

NosLeg10

May 15, 2016

I went in having already read the Carfax and Kelley Blue Book reports for my vehicle of interest. John Gould was direct, respectful, and kind - making him a pleasure to work with. My only qualms came from the day of purchase (a few days after the test drive) when many things I thought had already been started/taken care of were not even started, thus prolonging my visit that really should have been signing paperwork, making a payment, and waiting for an inspection. I would reccommend this dealership to others.

Paula Surro

May 13, 2016

I had the opportunity to purchase an Equinox with sales rep John Gould. He treated me like family and words cannot express how much I appreciate all that he did to help the process flow with ease. I also want to give a shout out to the several managers that helped answer all my questions when John was not available. Thanks guys !!!! You're the best.

Salerno

May 9, 2016

Awesome service and clean facilities. The overall experience was very positive.

rmeister

May 5, 2016

Paul Santoro at Herb Connolly Chevrolet made our purchase of a pre-owned 2014 Chevy Equinox very easy and smooth. We told him what we wanted, and he called us when he had our preferred vehicle in stock. Low pressure and very accommodating! Thank you.

Aplaud0913

May 4, 2016

My family and I Went into this dealer to look at a used Honda Fit and the service was exceptional. Our salesman was incredibly friendly and helpful and made the experience of buying a car a very pleasant one. We highly recommend Paul Santoro for anyone's car buying needs. Thank you Herb Connolly Chevrolet and Paul Santoro for helping get my family in a safe and amazing car. I look forward to coming to you guys for all our future car buying needs.

Benglish181

May 4, 2016

I recently leased my Silverado from Paul Santoro and have absolutely nothing negative to say about the experience. The place was clean, Paul was nice, finance was easy to deal with. All around a great experience and I will recommend my friends and family to make it their first and hopefully only stop.

Chevyguy21

May 3, 2016

Easy going people to talk with, very good with communication during and after the sale is final. Great place to buy new and used trucks.

ssdude

May 3, 2016

Outstanding Customer Service.5 Stars.Always a pleasure to do business with.Car was serviced in a prompt manner and Bill the Service Manager was excellent.

tking

Apr 30, 2016

This is my second new vehicle purchase at Herb Connolly with John Gould. He is very patient and thoroughly answers any questions, and takes the time to go over all the features in your new vehicle.

Dsth88

Apr 28, 2016

I have always used Herb Connolly Chevrolet of Framingham for parts for my 25 year old K1500. I was recommended by a family friend to sales representative George Wells. This was my first experience buying a new car, George made the process quick and easy and had me driving the next day!

christalb25

Apr 27, 2016

I purchased a 2015 Chevy Tahoe LT. We drove to herb connolly from wells maine. Great prices and staff. John Gould was our Sales agent. He was pleasant and very knowledgeable about the Tahoe. I would drive the 2 hrs again for the service I had with John.

Alvaro

Apr 26, 2016

Gleice provided a professional and comfortable atmosphere. All my questions were answered in a timely mannered and all my concerns were addressed. She had a smile on through the whole process and was always on top of the paper work and kept me informed all the way through. I thank you for your great personality and all you did for me!

ANyamekye

Apr 23, 2016

Many thanks for your expert guidance and professionalism in my purchase of a car. Your good advice made all the difference in my decision to buy.

Tom Yukon

Apr 19, 2016

Jay helped me with a noise I had in my Yukon took good care of me. Got me back on the road quickly and promptly

Mary1961

Apr 18, 2016

Jay Martin is the best service associate with knowledge, courtesy and experience. Always puts the customer first and foremost. Reason I keep coming back and work with Jay.

Idconstruction

Apr 18, 2016

Thank you Gleice for being helpful and accommodating. Gleice spent hours working to make sure everything worked out smoothly and quickly!!"????she's very professional thank you Gleice.

Charles DEEHAN

Apr 17, 2016

John has managed the maintenance on my Corvette for years and now I also have a Tahoe to care for.He has always been on top of each service call.

Eddy

Apr 16, 2016

She is amazing !! So professional and helpful ! Thank you for everything you been done for me. You did a great job girl! I hope I see you again in my next car purchase !

Jamal

Apr 12, 2016

Paul was wonderful to work with! He made the car shopping process easy and enjoyable. Brian in the finance department was excellent and made the process stress-free. Other car dealerships should visit these guys and learn how to properly treat people. I will recommend this dealership to everyone I know.

Paul Joao

Apr 12, 2016

George Wells has helped our company for years with most our vehicle needs. We have been loyal Chevrolet customers, but its George who keeps us returning to Herb Connolly Chevrolet. He has great knowledge of the product and we are always assured that he will get us the best possible price available. He is very knowledgeable, friendly, humorous and always welcoming. He is truly an asset to Herb Connolly Chevrolet and to the Chevrolet brand. George can write the book on how customers service builds relationships!

sarac

Apr 7, 2016

I went to herb Connolly Chevrolet to look at look at small suv,s like the trax my salesmen Ed Collins was very nice and took the time to test drive and really show me the vehicle and now I am one happy customer.

pina and ray

Apr 6, 2016

very friendly people to work with. Rodrigo is very friendly and worked hard to get us approved. would do business again soon with them. john gould was very helpful.

Bob. C.

Apr 5, 2016

they far exceeded my expectations. By far better than any other dealer in the area that I have delt with.

Acdossantos

Mar 31, 2016

I highly recomend this dealer and Claudio, the salesman that helped me. He was extremely knowlageble, friendly and competent. I love my band new Chevy traverse, it is so spacious and stylist. It has all the components to make driving my family around safely and comfortablebly.

Jhohn

Mar 30, 2016

Lou and manger Rodrigo Roa were great and very accommodating and patient. Lou knows the cars inside and out. He knew everything about the 2016 suburban. He was not too pushy and was very professional.

Meire

Mar 30, 2016

thank you grecia you did a really good job!! and you are very patient. I'm very happy with your service thank you so much!

richard 112

Mar 26, 2016

John Gould was very helpful and knowledgeable about GM products. John and the other employees were very professional and worked with me to get the best deal.

silverado2016

Mar 25, 2016

I've purchased many vehicles over the years but this was the best experience yet. John Gould, my salesman was professional and knowledgeable and made the wholw process pleasant. Also Vinny in finance was helpful in obtaining me a great finance rate. I will definately recommend Herb Connolly to all my friends and relatives.

Richard

Mar 24, 2016

I was very pleased with the experience I had in purchasing my new vehicle from Herb Connolly Chevrolet in Framingham, MA. It was the first time that I purchased a vehicle from this dealership and would definitely return to this dealership in the future to purchase another vehicle. I would recommend this dealership to my family and friends.

BARBARA

Mar 22, 2016

Always can trust my car to be repaired at Herb Connelly.

JOE OLEARY

Mar 19, 2016

My sales guy was a nice guy (JOHN GOSLOW) and very helpful.The girl in Service (BRITTANY REARDON) was also nice and helpful.........

pfalco56

Mar 16, 2016

Their service is excellent and care about their customer. I am strongly recommend this dealer. Thanks to Joe Carmichael for his always help me in anything related to car services. Also, I would like to extend my thanks to Rodrigo Roa and Michelle (CSR) for their loyalty and care about customers.

lenin_zamora

Mar 15, 2016

una persona muy profesional Gleice, excelente trato experiencia fantastica. Aunque esta fue mi primera visita a la hierba Connolly Chevrolet, me hicieron sentier en casa.

SAF

Mar 13, 2016

I have always had pleasant people waiting on me in the service department. I went in for an inspection sticker and was told on the phone that I did not have to make an appointment. I did not have to wait long at all for the inspection to be completed. I will say I was disappointed I did not get my customary carwash. But on the other hand I did not ask for it

Keyshla1990

Mar 8, 2016

Gleice was such a great help the first day my husband an I got there she was so friendly and kind very helpful we found what we wanted. Thank you Gleice for your awesome help. And the rest of the staff good job.

bulka

Mar 4, 2016

Went into the dealership about two weeks ago with my daughter to look at our options and see the inventory. The staff was so friendly and knowledgeable I ended up leasing a vehicle from John Gould that day. The entire process was quick and painless. I told them (John Gould & Brian English-finance) exactly what we were looking for and they made it work for our budget.

A hard to please customer who is very satisfied

Mar 1, 2016

Great service. Was clear about what they wanted to do, was clear about costs, performed service well, car returned clean and service appears to have been performed well.

Cathy Jones

Feb 29, 2016

I am very satisfied with my experience buying a vehicle at Herb Connolly.

Nicholewood82

Feb 29, 2016

Lou Bove was very helpful with my trade-in/ car buying experience. I had an unusual circumstance that made it hard for me to trade in my vehicle. Not only did he work for hours with me on a Saturday, but he also got me into a new car. I will be recommending him and the team at Herb Connolly Chevrolet to friends, and will be back when I'm ready to get another vehicle.

Silvaapjr

Feb 29, 2016

Claudio was very professional, attentive to my needs and friendly at the same time. He explained all my options and he was very patient with me while I kept going back and forth on what I wanted for a car. He walked me through the entire loan process and made sure I got the best deal available for me. I am greatly satisfied to have had Claudio helping me with my car purchase. He was nothing but awesome. Thanks Claudio.

Disneyfam2012

Feb 28, 2016

I had an awesome experience with purchasing my car at Herb Connolly Chevrolet in Framingham. We found a specific car we were looking for through their online website and set up an appointment the following day to drive in and see it. Lou Bove was waiting at the door and immediately took care of us. He sat us at his desk, looked up the car we wanted and also showed us a few other options that were similar to our interest. When going outside, he gave us plenty of time to look through the cars, describing each one and comparing the differences. When we were ready to test drive it, he took his time with us and allowed both my husband and I to take our turns with driving. Once we decided on the right one for us, he made the sales part easy for us. Coming from a bad experience with a previous car dealer, I was unsure about how it would go. Lou made the process so comfortable and unintimidating that I cant say enough about him. I would highly recommend anyone looking for a stress free experience in shopping and purchasing a car, to go visit Lou!

goodcarl

Feb 28, 2016

People are pleasant and courteous, right from the git go. They call to remind you of your appointment, just in case you forgot and are so friendly and courteous when you get there that it's amazing.

Chevytruck

Feb 27, 2016

I had a wonderful experience purchasing a car at Herb Connolly Chevrolet. I was greeted by Lou Bove in the sales department. He made the whole experience very easy. He was very knowledgeable and listened to my questions and concerns. He went out of his way to make this process stress free!!

C.S.

Feb 24, 2016

I've been very pleased with Herb Connolly's sales and service departments for manyyears. Great place, great people. They really care about their customers.

joanatsonic

Feb 24, 2016

e service department is excellant.Jay is greatand you can get in and out of there with ease.A big plus is the waiting room is nice and cmfortable.

Happy customer

Feb 23, 2016

A friend of mine had purched a vehicle from Herb Connolly and suggested I go there and see John Gould the sales person she worked with. John was very helpful in finding me the right car at the right price. Great experience. I would definate lyrics recommend this dealership.

CarolB

Feb 22, 2016

After searching for he right pre-owned Suburban for our family, we finally found it at Herb Connolly Chevrolet. I was really happy that we found our next car here because we have always had a positive experience with their service department thanks to our point person, Jay. Now we have a salesperson who I found to be honest, helpful and informative as well. John Gould made the entire process very easy and I appreciated his straight forward approach. I felt that he was working for me and listened to my concerns. I would recommend both John and Jay.

Keys

Feb 22, 2016

I recently purchased a Cruze The salesperson I worked with, Gleice Santos, did a great job of giving me a great price, locating the car I was looking for, and handling all of my additional requests. A pleasure to work with, I would recommend seeing Gleiceif you are in the market for a new or used car.

chrisd1187

Feb 18, 2016

The person I worked with (John Gould), was very informative and has been doing this for a while. He never made me feel pressured or obligated.

Susan Weinstein

Feb 17, 2016

Car was repaired well and service was explained. Dealer representative was friendly and professional

guthrom

Feb 17, 2016

Ricardo shands was really helpful looking for a car and his customer service was excellent we will be coming back in the future. I would recommend anybody to come see him to buy a new or used car

Happy Customer!

Feb 17, 2016

I was shopping for a newer car over President's Day weekend, had the Chevy Cruz in mind, but had not seen the newer 2016 models yet. Stopped into Herb Connolly on Monday and Gleice Ferreira helped me, she was very nice and we were able to find exactly what I was looking for, bought the car that day! Gliece and Brian English in the Finance Department also helped me get a great, affordable monthly payment as well, I couldn't be more thrilled with my new purchase! Great experience.

gsMA16

Feb 16, 2016

We were looking for an used car and got a nice from Herb Conolloy. The pricing was good and also were given good options for payment. The purchase process was smooth and appreciate extra time of the staff for completing the purchase on a weekend late evening.

george mullin

Feb 14, 2016

As always Jay Martin and all the other employees at Herb Connolly Chevrolet treated me as family, not just a customer! I will always use and reccommend them to all my friends and family

Romaclau

Feb 13, 2016

Choosing Herby Connolly was the best decision I made!. Reliable dealer, experienced team and a dedicated sales person, Gleice dos Santos which could and can do her best to make sure all the customer expectation !. I m glad to walked in and cannot wait to get my new "used" car out!!. Cheers????

Nicki12345

Feb 11, 2016

I shopped around quite a bit for my 2016 Subrban, and this dealership had the best customer service and deals. My sales Consultant, Ricardo Shands was exceptional! I highly recommend this dealership.

Tom

Feb 11, 2016

Lou Bove the salesperson was extreamly knowlegeable on the truck and its full capabilities. I did look at some other dealers & the sales people were not as well versed in the trucks towing and payload capabilities. I took the truck back to get the sticker a few days later & I had a few questions. Lou come out & went thru every question and the one question he could not answer on the spot, he called me an hour later with the answer he got from the diesel tech. My wife & I had the best car buying experience ever with this group. This truck is a major investment that will last for years & Lou introduced us to the service team that will be servicing the truck, all around a great experience.

jay jayarama

Feb 11, 2016

I had my volt serviced for the 5000 mile service. Appointment was easy to make and the service was quick and courteous.

Philip Mauch Jr.

Feb 9, 2016

As usual very friendly service .All issues were addressed and vehicle was professionally cleanedand delivered as new.The service from the Service Manager on down is excellent and has no flaws.Phil Mauch herb connelly

Carol63

Feb 6, 2016

I had a difficult to diagnose problem with my brakes. Joe and John worked so well with me to reproduce a problem that only happen after driving at over 55mph for 15 min with the car. Once they got the sound to occur they worked diligently to figure out how to correct the problem. Very professional and conscientious. He even asked me to call him back after I drove it on the highway to make sure it was fixed. When I called him the next day he was thrilled to hear it was fixed. It is so nice to see someone take such pride in his work. Thank you.

Digga82

Feb 4, 2016

Very fast and comfortable process here. Our sales person was great! We didn't feel pushed or anything like that. Our vehicle is perfect. Definitely recommend

Brendan

Feb 3, 2016

Bought my pre-owned truck here, all the service is done here and I've always had all my expectations met! It's great having all the trucks service logs available online, that helps so much with all the scheduled upkeep!!

Jumpman45

Feb 3, 2016

My husband and I were on a search for a new Chevy Silverado, and came across some deals that Herb Connolly had at the time. We contact them and schedule a visit. Once we got there we were introduced to Claudio as our sales rep. Let me tell you, he made the visit so smooth and had so much knowledge about his vehicles. We had an awesome experience and the fact that he spoke Portuguese which is my native language, made the visit feel like I was buying a car from a friend. He was calm and patient, even with my 21 month old daughter who went with us. He was able to get us the most for our trade and the best deals that we ended it up buying a better truck the same day of our visit. The day we picked up the car, he explained everything, all the features better than any other vehicle purchases we had in the past with other dealers. I will defiantly recommend Herb Connolly Chevy. Keep up the good work.Thank you Claudio!

LojaCamaro

Feb 1, 2016

This dealership was very great and helpfull. Even though I had issues with my credit I was able to purchase the vehicle and drive it home in no time. Rodrigo had always the best attitude and helped me a lot in selecting the right vehicle.Thank you!

this place stinks

Feb 1, 2016

Twice now we have made a same day apt. to test drive a truck (2 diff. times 1 year apart) were told vehicle was there available. Show up and both times sold, they will tell you well we sell quick, BS they knew the vehicle was sold and wanted you on the lot. If they sold that quick there wouldn't be all those vehicles on their lots.Both times vehicle was still listed as available on website days later. So they mislead you with their website also so they can "show you how fast they move vehicles", yeah it's called bait and switch or a version there of. So just be aware of it if you go there that you are prob. wasting your time. As for all these great review I would be very suspicious of their source. No more for me, had this done at this dealership and also two toyota dealerships. I will stick to the non brand affiliated dealerships, usually a lot more honest, no annoying salesperson on the test drive (last genius wanted to show me how blinkers worked like I had never been in a car before.

Catherine 1

Jan 31, 2016

The salesman john was very curtious and pleasant to deal with made my buying experience alot easier. Took me threw service i like ttbe free car wash and loaners if needed thanks again for the good job i will recommend dealer.

Jimswartz

Jan 31, 2016

Love my 2500 hd my name is brian john was very helpful and honest threwout the hole process finance was very thorough i will recommend family and friends thanks.

cmgriffin

Jan 29, 2016

Because of Lou and how awesome he was with us, we will definitely come back to Herb Connolly for any future purchases of vehicles. This was me and my husband first time buying a car from a dealership and because of Lou we had a great experience. I plan on referring anyone I know looking to buy a car to him.

FFPaintball1

Jan 25, 2016

I have been leasing my vehicle from Herb Connolly Chevrolet for a year now. When I called to schedule regular service I was given a number of convenient drop off times for the same day. I was also informed on the phone that there were 2 existing recalls on my truck and those were taken care of as well. Along with free oil changes, they also washed the vehicle's exterior and even vacuumed the floors and dusted the dash. Joe at the service desk was inviting and pleasant. I would absolutely recommend doing business with Herb Connolly Chevrolet as I plan on doing so for years to come.

Patientone

Jan 23, 2016

I didn't expect to be serviced that quickly without an appointment. It was all done to my satisfaction, as is usually the case. I was very happy.

Cookie153

Jan 21, 2016

Since owning my Impala 2006 I have always used Herb Connolly for car service.I have always been pleased with the excellent service. Jay Martin was usually theservice writer that I used and he always was very thorough .

jen mars

Jan 21, 2016

Ricardo was very pleasant and knowledgeable. I came in knowing what I wanted and he had me in the car I wanted within no time. He is a very upbeat person and outgoing. I was very pleased with his level of service that he provided. He is a ten! Your company should be pleased to have someone like him working for you.

Patrecia

Jan 20, 2016

People are great. They were very quick and courteous. They are always very helpful. They made sure all of our needs were met. Took care of everything.

Sonicguy

Jan 20, 2016

The service time was accurate. I was pleased with the service and being informed of what needed to be done. The work was done in a timely manner.

Tom

Jan 20, 2016

Working with Ryan Draper to help me find my new truck was an awesome experience. Ryan took the time to show me different models/options and setting up test drives to insure I found the perfect truck. The entire experience from walking in the door to driving away in my new truck was amazing. Ryan and Garret in finance did a fantastic job helping me find the right truck and great financing. I'm so glad I cam into Herb Connolly Chevrolet and will highly recommend this dealership.

Acamilli

Jan 19, 2016

Garrett Hartnet and Lou Bove were very helpful when it came to trading my car in and leasing a brand new vehicle. They made sure I got full value for my car and the best monthly rate based on my needs. I would recommend you ask for them at this dealership

DaveH

Jan 17, 2016

I got a very good deal. George Wells was very helpful and very knowledgeable about the 2nd generation Volt. Exchanging the 2013 leased Volt for the new one went very smoothly. I am very happy with the new car.

Haleymb

Jan 16, 2016

Rodrigo, Paul and Vinny were incredibly helpful! This was one of the easiest car buying experiences I have ever had because of these 3 men. They considered everything I wanted and needed in a vehicle and made it happen. I'm looking forward to my free car washes to visit them! :)

mtwhelan2

Jan 14, 2016

I recently bought a new 2016 Chevy Silverado 1500 z71 thru Herb Connolly. They had an excellent selection at reasonable prices. The truck was sold to me by John Gould, who had a wealth of knowledge on all of the vehicles and was very reasonable in discussing costs and options. Overall John and the rest of Herb Connolly had more of a personal feel and less of a robotic dealership vibe where some treat you like objects rather than people. I am very happy with the service and my new truck and I look forward to working with John and the rest of them again in the future. Highly recommended.

one4thegipper

Jan 13, 2016

I worked with John Gould to buy an incoming 2016 Volt, as my state does not yet offer them. John kept me up to date regarding the anticipated delivery date of the vehicle and also worked diligently with their finance department to get all paperwork complete in a timely fashion so that I could take advantage of the tax credit for the vehicle. Wonderful people and a great experience - I recommend them highly.

SamV13

Jan 11, 2016

Ricardo Shands was by far the most helpful car salesman I've ever worked with. I've purchased 2 cars before and never have I felt like the person I was working with cared as much as he did. He made me feel like my opinion was important to him and he really wanted to help me get the best deal that I could afford and the best car that fit my personality. He made the experience easy and helped me get into a car very fast (my previous car was totalled so this was important). He also introduced me to the wonderful world of leasing a vehicle and was very informative about every aspect of the sale and answered every question I had. I am very happy about my new vehicle and will definitely be working with him again in the future.

Malaysha110

Jan 9, 2016

I've been to a couple dealerships and I didn't get a car because either the sales person was just too aggressive & or didn't have the answers to my many questions. Here at Herb Connolly Chevrolet I have found the vehicle I wanted at the price I could afford with the help of Ricardo Shands!!! He made me feel comfortable with his great sense of humor. As a female, I was not hounded or smooth talked into a deal I didn't want. He laid all of the information on the table and made sure I understood EVERYTHING he said. The whole time he kept a POSITIVE vibe because I was worried I would not be approved for a vehicle. I have no complaints with the dealership, Ricardo, nor the financial advisor. Everyone worked as a team and made it the BEST EXPERIENCE I've had at a dealership! Thank you Ricardo!

Tpa35

Jan 8, 2016

Paul was very helpful in purchasing a Chevy Silverado 2500HD. He made the experience a very good one and I will definitely be back in the future to purchase another truck from Herb Conolly.

Awykes

Jan 8, 2016

was looking for a new truck and they were able to help me out with exactly what I wanted. purchased the same day first one I was shown and able to drive it home the following day. Overall a really good experience!

Strbryjacquiri

Jan 7, 2016

My husband has bought 8 cars from John Gould, and I can completely understand why. I've purchased cars through dealerships before but this was by far the most relaxed, quickest, easiest experience I've ever had. Everyone was so friendly, it just made everything so easy.

Starandsky

Jan 5, 2016

My husband and I were looking for a vehicle. To be honest, we don't have the best credit out there but we figured we'd give it a try anyways! A friend of ours recently bought a car from Rodrigo and pointed us in his direction. What an amazing experience, despite our difficulty finding the right vehicle within our price range Rodrigo worked with us to find one. Though we couldn't buy at the moment, the next time we are able to I will personally ask for him!

WilliamSJ

Jan 5, 2016

I really enjoyed my experience at the dealership. Rodrigo was very attentive and was willing to go the extra mile for every detail I asked for. I never felt like I was dealing with a salesman, but a friend who was telling me the car facts straight. He was very sincere and I would recommend to others.

burkeee

Jan 4, 2016

Had a great experience at Connolly working with Walker Bolin. He got me the deal I was looking for, and we car guy'd out watching racing clips on YouTube while we waited for approvals.

Chevrolaid

Jan 4, 2016

I recently bought a leftover 2015 silverado from Walker. Was able to get in and out with no hassle with the deal I wanted. A+

Brendan O.

Dec 31, 2015

Thanks to Ricardo Shands we enjoyed a great buying experience. Ricardo took great care of us from the moment we walked in the dealership until we drove off in the new Tahoe. Thank you Ricardo, we'll see you for our next purchase.

JohnS

Dec 31, 2015

I visited the herb Connelly dealership on 12-29-15, and signed for a car the same day. They are doing something different that most places are not, they are more customer service oriented. I believe they have a great understanding on what people want and there needs. They are breaking the "car salesman" stereotype by not looking at you as a $$$ but as a person. I would recommend the dealership to anyone and I have already done so.

ant1785

Dec 30, 2015

I had a very good experience especially with the dealer Ricardo Shands he was very helpful and informative. I would recommend this dealership and the dealer Ricardo he will help you with whatever you need!

Dougga101

Dec 30, 2015

I had a great experience purchasing my used vehicle from Herby Connolly. Ryan Draper was very pleasant and easy to deal with and I really appreciated that. I felt no pressure at all.

Traverse 2012

Dec 27, 2015

Claudio Soares e um excelente profissional.Super atencioso me ajudou a escolher o carro que melhor serviria minha familia. Obrigado Claudio por sua atencao, profissionalismo e simpatia.

bb2015

Dec 18, 2015

What more can I say about Claudio. He's the best sale man at Herb Connelly. He treated me like family!!! The whole experience with Claudio was great. He was knowlegable, nice and just easy to talk to about the vehicle. No pressure to buy. He got me a great deal on a 2014 Chevy Silverado. I couldn't be happy with the whole experience.If you need and Chevy or any used vehicle I would highly recommend going to see Claudio.

And2015

Dec 15, 2015

I had a great experience and I definitely recommend it. Claudio did a great job getting me the car and putting up a great effort on getting the payments that I want

jplyman11

Dec 13, 2015

I walked in here just to look around, and i walked out with a great used car. Ricardo helped me out so much he was a great salesman to work with. He sold me a great car for a great price. I would definitely go back again and highly recommend working with Ricardo.

richardh

Dec 13, 2015

Everyone was helpful from first entry.Excellent salesman George Will.Interaction w/ service manager was very positive.The enthusiasm and excitement for the product was a pleasure to experience..I would highly recommend George and Herb Connolly.

Meucruze2013

Dec 11, 2015

Melhor atendimento nao existe!!!! O Claudio e o cara!!! Super atencioso, prestativo e profissional. Estou adorando meu chevy cruze, era o carro que eu estava precisando, confortavel e super economico. E se eu precisar de um outro carro no futuro com certeza voltarei pra comprar com ele.

Micheal De Souza

Dec 8, 2015

My sales person Rodrigo was outstanding, he was very professional and kind. He was very patient with me and went over every single detail of the car I was interested in. He was the nicest sales person I've met so far. The dealership is lucky to have him.

sarahfperkins

Dec 8, 2015

My sales person was extremely friendly, accommodating and never pushy when I was looking at the car I was interested in. He was new to the dealership but seemed very comfortable giving me the information I needed and walking me through the process. Anything he didn't know, he made sure to get me the right answer, which I think is a great quality to have. All in about 4 hours they appraised my trade, worked on my loan directly with DCU, detailed the car, transferred my plates and had me back on the road the same day in the new car. Couldn't be happier with the service I received.

jefflavall

Dec 8, 2015

The salesman, Ryan, was very professional and easy to work with. From the second I stepped into the dealership he treated me like I was a family-member. He worked with me to find a vehicle that fit all my needs and budget. The process was smooth and seamless all the way to delivery. I would recommend this dealership and especially Ryan Draper. He will take care of you.

Fordfocus

Dec 3, 2015

I've driven a company owned car for years. The thought of going to a dealership in my mind was horrifying. But working with Ryan and Rodrigo, and went very smoothly.

Maine Buyer

Dec 3, 2015

I had been shopping for over a year. I had a complete onsite inventory from 10+ dealers in ME/NH/MA. This allowed for learning the finer points of vehicle options and associated pricing. Simply put, those dealers with more inventory, were better to work with. George Wells took a personal interest in making this sale complete. I asked a lot of questions about rebates, qualifications of same, producing documentation explaining rebates, and understanding applicability. When it finally came down to a decision of buying in my home state of Maine vs. traveling to MA, George made it worth. He also read my requirements documentation thoroughly and sourced a unit outside of his inventory. During negotiations, as margin gets trimmed the propensity to continue offering incentives diminishes. George hung in there and ultimately closed the deal. Nice job. He's articulate, polite, patient, and returns calls. The more prepared you are, the better they can help you. I fully recommend conducting sales business with George Wells and Herb Connolly Chevrolet.

stephanie1990

Dec 1, 2015

Sales and Leasing dealer Claudio Soares of Herb Connolly Chevrolet in Framingham, MA is the best. He knows Chevrolet cars very well. He was helpful finding a car for me quickly when I needed one in a jiffy. He continues to make sure my vehicle is functioning to the highest standards. I would definitely recommend purchasing or leasing a car from Herb Connolly Chevrolet. Ask for Claudio!

j Carlson

Dec 1, 2015

First time at herb connolly chevrolet not sure if I wanted to buy or lease after talking to my saLesman Ed Collins I was very happy to lease my new car.

Dianne1962

Dec 1, 2015

John was very pleasant to deal with would recomend family and friends.john helped me picked the right car.manager was very nice.Thanks again for the good work.

Aldo A

Nov 30, 2015

Douglas , Lou and Garrett : manager sales man and finance guy : 3 guys did a good job finding/ selling me the car and financing ..I got full attention , perfect service ..Douglas made me feel that I really got the right price .Lou went trough everything and helped understand all the options and even went trough every little inside out of the car at the delivery with a smile .I m impressed and happy .I drive 32 miles to get there and it was with it . Thank you .

jrotondo

Nov 30, 2015

I worked with Claudio to purchase a new 2016 Volt. Through the entire process, he worked to find me the right vehicle and make sure that is be happy with the purchase. He also helped me to get the car for a very good price. Is recommend him to anyone.

Worcestermom

Nov 29, 2015

Ed Collins made the purchase of a second family car painless and easy. We told him our needs and he found just the right fit for us. He was professional, friendly and very knowledgeable, spending a long time with us after we made the purchase to educate us as to all the options and maintenance requirements. I will definitely be going back to see Ed Collins when I'm ready to buy my next car!

Banks1204

Nov 29, 2015

I purchased a 2012 equinox from Walker, I absolutely love it! He was very knowledgeable about the car and he got me the deal that I wanted. The deal was straight forward and I was on the road in no time. There was no hard sale, he was a patient guy. Highly recommended.

happymom

Nov 28, 2015

Ed Collins was very patient in working with me to find just the right car for my daughter. The time he took to help us find exactly what she needed--and avoid bells and whistles that she didn't need!--made all the difference in our experience. I look forward to going back to Herb Connolly for my next car.

carolerose6464atgmail.com

Nov 23, 2015

John sold me 2 cars which I am very pleased with. John is a Great Salesman!!!! I recommend al my friends to John Gould.Sincerely,Carole ChatalianMarlboro MA

Flobee125

Nov 3, 2015

I am always very satisfied at Herb Connolly. I was greeted by John Gould when I arrived at the dealership. John made me feel welcome and he was very helpful. This is my second purchase from Herb Connolly.

Jessesilverado

Nov 3, 2015

This is the second purchase that I've made within the last year from this dealership. We use Lou Bove . In our opinion he's the best around will get you what you looking for in a timely fashion and at a great price

Omar

Nov 3, 2015

I'm a very happy customer thanks to rodrigo and claudio soares for u excellent service. I field very very happy and i recommend this dealer and claudio soares its a the best seller of herb connolly Chevrolet thanks!

Jamesc

Oct 31, 2015

I went in just to test drive a new cruze LT then was going to test drive a Toyota Carroll the saLesman Ed Collins showed me everything about the cruze he was real helpful we worked out some numbers with the sales manager and I took it home that day I would recommend this dealer to everyone.

JReynolds

Oct 31, 2015

These guys are the best. They had the Equinox I wanted and Walker was very professional and knowledgeable. The process was very straight forward and I didn't have to deal with the games and gimmics typical of new car dealers. Its a family run dealership and they seem to really care about their customers A+

Frank Brissenden

Oct 30, 2015

I would recommend to anyone to look into Herb Connolly Chevrolet when looking for a new or used vehicle

John carlson

Oct 30, 2015

I was very happy with the professional treatment I received at herb Connolly Chevrolet from my saLesman Ed Collins and would recommend then.

dolson5

Oct 28, 2015

purchased two new cars from Herb Connolly, great experience with the purchase of both. they were able to locate the car I wanted with only the options I wanted and not have to over sell me on things I didn't need. there were able to locate and have the car ready for pick up in only a few days. I was very happy with the ease of purchasing.

T man

Oct 28, 2015

I have bought four cars for myself and other family members over the past five years at Herb Connolly Chevrolet. All cars have been serviced by them as well. No other dealer compares to them and that is why they have my repeat business.

outstatejudy

Oct 24, 2015

Would like to say a few words about a real down to earth sale person Lou Bove. My wife and I went to find a suv for our daughter who just move to Mass. a year ago and we did not known anything about the dealers in the area. We sat down with Lou it felt like we were talking to an old friend. Since Lou is a family man he knows sometime you have to help your children out. Lou worked very diligently to find a suv at the right price that our daughter could afford. I would recommend Lou and this dealership to anyone who is looking to buy a vehicle they are fair and honest.

sphowe

Oct 24, 2015

my car buying experience at Herb Connolly Chevrolet was great because Lou Bove has a great knowledge of the products and I was very impressed and didn't have to look far to find the right Silverado with the right features

miimerzz

Oct 23, 2015

John was extremely helpful and very polite. He made everything an easy and quick process. It was a great experience buying my first brand new car with them.

Very Happy Silverado Owner

Oct 22, 2015

Best car buying experienceIn today's competitive car market, it is rare to find a dealership that is interested in more than just selling you a vehicile and actually listens to what you want and wants to work with you to sell the right vehicle at a fair price. My experience from the moment I was greeted at Herb Connolly Chevrolet was top notch. My sales person, John Gould, was excellent and was extremely knowledgeable about the vehicles, especially the Siverado which is what I purchased. The sales team (John Gould and Rodrigo Roa) listened to what my needs were and found me a great vehicle that not only met my needs but exceeded them. Thanks again to the team at Herb Connolly Chevrolet for providing me with the best buying experience I ever had.

bowenmary1234

Oct 21, 2015

I purchased a used car from John Gould he was very professional. I strongly recommend him to any new buyers. Thanks JohnFrom Mary Bowen

CarrieP

Oct 20, 2015

Great service and really nice people! They brought me home when my car needed to be serviced, handled the process eithe the extended warranty for me, and then picked me up when the car was ready. Made my life much easier when my car was causing me difficulties!

Densie

Oct 20, 2015

I have my oil change done at Herb Connolly and they have great prices and coupons too, which is a plus. I've had my car serviced there and bought my tires there. I had checked around for tire prices at Town Faire and BJ's and Herb Connolly was the cheapest. Everyone is so nice and helpful and the waiting room is comfortable while waiting.

derek

Oct 20, 2015

Great buying experience. Very easy to deal with and did not feel any pressure. I've gone back for my service that's included in the purchase of the vechile and service is very quick and the waiting room is large and clean.

Sky owner

Oct 20, 2015

I own a 2008 Saturn Sky, redline edition, and have all its service done at this dealership. I am always treated very well and the service is excellent. Will continue to hae my car serviced here.

The Dog

Oct 20, 2015

Had an issue occur with my vehicle on a Sunday and dropped it off without a scheduled appointment. All of the people at Herb Connolly were helpful, polite and easy to work with. They called me to let me know what they found and when it would be ready. Unfortunately, I couldn't get there until the next morning and they were extremely accommodating. Will definitely go back and that's a first as I usually use my own mechanic buy Connolly won my business.

jaycott22

Oct 20, 2015

After narrowing down the field to purchase a C5 or C6 Corvette, I picked 3 Dealerships that had the vehicle I was looking for. Our first stop was Herb Connolly Chevrolet. The Corvette was on display out front and looked incredible. Lou Bove approached us to ask if we needed any help. Absolutely no pressure, just friendly conversation. After driving the car my first thought was to look at the other two before purchasing. My wife said why bother, the car is everything we're looking for and the salesman, Lou, appears to be extremely accommodating. We bought the car and have been totally satisfied and excited. I highly recommend Herb Connolly Chevrolet and especially recommend dealing with Lou, he's great.Joe Gasper

Bob G

Oct 19, 2015

I have been to many GM and other car mfg dealers for service, and they rate as one of the best in overall customer experience

Mark

Oct 19, 2015

Always enjoy the staff at Connolly Chevrolet. They take great car of my car and treat us to top shelf customer service. Justin and John are awesome

One Happy Shelby Owner

Oct 13, 2015

We drove from NY (2 1/2 hours) to buy a vehicle that was hard to find. Our sales person was the nicest person we have ever met to do business with!. John Goslow was patient, attentive and went out of his way to make our buying experience memorable. John wasn't the only person who was super nice!Everyone from the receptionist to the business manager treated us like we lived next door and were family! We bought a Ford from a Chevy dealer and were treated like gold! I can only imagine how customers are treated if they bought a Chevy! I would absolutely recommend buying a car from Herb Connolly Chevrolet! Ask for John Goslow he has a heart of gold!

05Xtype

Oct 11, 2015

It's not often you buy a car, and you should feel you get a good deal and that the experience was pleasant. Both of these things happened on my first trip to Herb Conolly. John Gould and everyone else were great to deal with and accommodating.

FitnessMinded

Oct 8, 2015

This was Our 5th purchase at Herb Connolly Chevrolet since 2008. We return there because We are always Treated like Family. It is a comfortable atmosphere with no pressure and They will do everything within Their means to put You in the vehicle of Your choice. So We would like to say a Great Big Thank You to Adam Connolly, John Goslow and Rodrigo Roa for getting Us in Our new Silverado. We love it ! We always return there for all Our Service needs, Justin, Jay, John, Jp and Joe will guide You in the right direction for what is covered under warranty or regular maintenance. So Sales, Service and Parts are the Best at everything They do. Thank You Herb Connolly Chevrolet, You are the Best ! Cheryl & Tom Gignilliat

bilarado

Oct 2, 2015

I just purchased a new Silverado working with John Gould.A very fine comfortable process with this strait talking gentlemen that knows his Chevy trucks.John followed through everything we needed in a timely manor.

Suburbans

Sep 29, 2015

We have purchased two Chevy Suburbans from Herb Connolly over the past 12 years and had a great experience working with John Gould both times. He knows his product very well and goes the extra mile to ensure you are comfortable.

livitup62

Sep 18, 2015

HiI am a true car enthusiast and felt compelled to write a review on my experince. I never write reviews on anything but I enjoyed a painless and positive buying experience. In speaking with my very competent and friendly salesperson Paul Santoro, I learned a person who serviced my cars years ago at Herb Connelly Buick was the service manager at the dealership. Justin Brown has been with Herb Connelly for over 40 years. If that in itself isn't a teatament to the character of this organization. Justin hadn't changed at all and was a joy to work with. He ensured my car had an inspection sticker, had some additonal accessories installed and the car was super clean and shiny. Again, buying a car can be taxing to say the least. I found a clean car at a great price from some real terrific folks. I highly endorse Herb Connelly Chevy and salute Justin's tenture.ThanksLarry B.

Gene from Framingham

Sep 16, 2015

I have bought several reliable used cars here, great services and prices. Go there and see for yourself.

thefenwaykid

Sep 16, 2015

I have been dealing with Herb Connolly Chevy for about 4 years now.. I have to say, I have never been to a service center that is more consistently awesome than these guys... between Joe Carmichael and service manager Justin brown, you couldn't ask for better service! It's like having my own pit crew!

ChevyVoltGuy

Sep 13, 2015

Overall, Herb Connolly Chevrolet is just an average dealer that operates the way many dealerships work. The vehicle price was fair, but the dealership missed a lot of little things that could have made the overall experience much better. I would come back for the deal I received, but not for the overall experience.

lynmarklandscaping

Sep 3, 2015

John Gould made our truck buying experience easy and stress free. We arrived for our appointment and he brought us directly to the truck we had inquired about. He showed us all the features and explained them all. I know this truck will be a great addition to our fleet and we couldn't have made it happen without John's help!

jdamato

Aug 29, 2015

My husband and I recently leased a Chevy from Connolly in Framingham. We worked with John Gould and it was by far the best experience I have ever had in a car dealership. John was pleasant, patient, and so knowlegeable of the trucks we looked at. We were not sure if we wanted to lease or buy, and John gave us the information we needed so we could make the right decision for us. He did not try to influence us one way or the other. When it came time to negotiate a price, there was no pressure. We worked with John and Andrew Christopherson (the manager) to get a great deal! I highly recommend this dealership and I especially recommend that you go see John!

ChevyBuyer

Aug 12, 2015

We've now bought two Chevrolets from Connolly and previously bought several Buicks fromthem when they were a Buick dealer. In each case were received courteous service with nopressure. In the most recent purchase we met with John Gould. He listened carefully to what we wantedand did not try to urge us to buy any features that we did not want. The combination of color and features was not in Connolly's inventory this late in the season, but John located it at a local dealer quickly and delivered us the car we wanted. I recommend John and Connolly Chevrolet.

Sunshine1

Jul 25, 2015

This is the way car buying should be. John took the time to show us every feature in the car. It reminded me of my father taking me for a driving lesson and make sure I knew all the ins and outs. Thank you!

lauren819

Jul 21, 2015

I had a great experience at the dealership. John Gould, the sales consultant, was very informative and helpful. As a first-time car buyer, I was grateful to have someone so helpful working with me to help me find the perfect vehicle!

JeffK

Jul 20, 2015

AVOID THEIR USED CARS! THEY SOLD ME A TRUCK UNDER AN ACTIVE SAFETY RECALL!!! I was sold a used truck on January 2. By February, the tailpipe and muffler fell off, the left front strut was blown, the rear differential housing was leaking, the power steering rack was leaking. The quote for repairs was $6,045. Then, I learned the truck was under an active frame recall because of a safety issue. In less than two months, I had it in for service 3 times, then it sat on the lot for the next three months while I waited for a new frame. When I finally got it back in June, the used car manager said they would replace the muffler and strut, but refused the remaining $3,400 worth of repairs because the 30 day warranty had passed. The used car manager said he knew nothing about the safety recall or the host of other problems with the truck when he sold it to me. This is either incompetence or negligence. Either way, I'm stuck with a truck I've driven for two out of the last six months that needs thousands of dollars of work. This is how Herb Connolly Chevrolet does business.

techguy

Jul 13, 2015

My wife and I leased a new Chevrolet Sonic from this dealer, and had the pleasure of working with John Gould, Brian Eskola, and Pablo, at this dealership. Having purchased 6 new GM cars in the past 40 years, and assisted our daughters purchase another 6 new GM cars, from other GM dealers, we had not set foot in this dealership (or any other one) in the past 6 years, and found the team at HC Chev very knowledgeable, polite, and professional. Due to this team's dedication and hard work, we ended up getting the car we wanted, at a payment we could afford.

valerie123

Jul 10, 2015

John Gould was very helpful and courteous in helping me with the lease process. He explained everything to me so that I could understand what is involved with leasing a new vehicle. He answered any questions I had about the difference between getting a lease or purchasing a new vehicle.

Gagandeep

Jul 10, 2015

I was enquiring about few cars and among many dealers, Herb Conolly responded within minutes of my query. They even did regular follow up on my sales enquiry and a representative called me and helped me with all the required details. Excellent!

Dmessom

Jul 10, 2015

Went in just to have a look and was fortunate to get John Gould as my sales person. John answered all my questions and spent a lot of time showing me all the vehicles until I found the one I was looking for and for a good price. Thanks John Gould for you time and patience its people like you who make car buying a little easier.

Jim B

Jul 8, 2015

Recently I needed to bring in my 2015 Equinox for an issue with the radio. They quickly diagnosed the problem but needed to order a new radio module for me. They promptly called one week later to inform me that the radio was in. I brought the car in and was very pleased to learn that they had arranged for a loaner vehicle for me. Have been dealing with Connolly for many years..always greeted by the advisors and the service manager, Justin Brown with a smile. Thanks, Jim b

Alan

Jul 6, 2015

I have been involved with Herb Connolly Chevrolet just a short time but I have been impressed. Honestly, there was a problem when I took my car there one time. However, it was actually a good thing. In trying to fix the problem I got to work closer with the service people and found them to be very caring. They genuinely wanted to take care of the problem and made sure I was satisfied. The communication level and personal touch was excellent. I think consumers demand four things; courtesy, professionalism, communication and understanding. I found that this dealership delivered on all four. I highly recommend the dealership to anyone looking for satisfaction.

Sheila

Jun 9, 2015

I really experience a personal touch and excellent service whenever I bring my car in. The rides they have provided have been prompt and responsive too - the driver even called me when he was about to go off duty, to make sure I didn't need a ride that day. When my car was ready after a recent servicing, they left me a voicemail message offering to leave my car for me that night, trusting that I would pay them in the morning. I was delighted with this service.

tahoJack

Jun 9, 2015

I had the good fortune of working with John at HC Chevy in Framingham. He gave me plenty of time to ask questions, feel out the vehicle, and listened to the characteristics that were important to my purchasing decision. I went home and did my homework about what a reasonable cost for the vehicle should be given the options I wanted and John came back with a price that was lower than what I asked for. There was no haggling or bargaining required. Even if they did not have what I wanted on the lot, he was willing to work with me to find it elsewhere without incurring transfer charges. In the end, I bought the Tahoe that was pretty much exactly how I would have built it to order. That was easy!

PJL63

Jun 1, 2015

We bought our first car from Herb Connolly Chevy 7 years ago and the sales process and service was so memorable, we just went back for our next lease. The team is friendly, the place is nice and the kicker for me, was I inquired about a bedliner for my truck and the team installed it on the spot - hardly any waiting!Overall the team here knows the right balance of being helpful without being pushy and we were in and out quickly, which was also great. I recommend them to anyone in the market for a Chevy or used car in great condition.

GM fan

May 28, 2015

We purchased 3 cars from Herb Connolly, and all 3 times, the customer service was fabulous. John Gould is great! As far as the service department goes, we've been working with Joe Carmichael. He's truly one of the nicest guys I know. He really takes the extra time to explain things to us. Somehow he manages to find the time, regardless of how busy he is, to take my call. He'll fit me in for service, if necessary, even if the schedule is full. He's just that kind of guy. Thank you Herb Connolly. You rock!

Cindy

May 21, 2015

Herb Connolly Service regularly exceeds my expectations. Recently my check engine light went on. I drove in on a Saturday and they took me immediately and solved the problem. I was especially impressed by the fact that they took me immediately regardless of how busy they were!

Howard

May 21, 2015

I had an appointment last week for an oil change and a recall for a computer issue. I was greeted promptly and courteously by the people in the service department. They said I would be out of there in an hour and a half and I should have a seat in the waiting area. There were free doughnuts and coffee, and the doughnuts were nice and fresh. Sure enough, I was done within the hour and a half. I actually live much closer to another Chevy dealer, but I prefer this dealer even though it takes me 45 minutes longer to get there. By the way, I also purchased my car here 3 1/2 years ago, and I was treated great. This dealership is terrific. Howard

Pfd161

May 18, 2015

We traveled down from Maine to buy a 2012 CPO Traverse. I was skeptical to buy out of state, but this is the car we wanted so we made the trip. Joe Dell'Olio was very honest and up front with everything. He made us feel at ease and I never felt like just another sale. From the first phone call to the follow up, he was great. Very pleased with Herb Connolly Chevrolet and Joe!

ktrobert

May 15, 2015

Absolutely the best customer service I have ever experienced! My service Manager Joe C is the BEST, he placed me with Jon is sales and I was able to use their

Jenna

May 9, 2015

Thank you to both Herb Connolly Chevrolet and my awesome salesman Lou Bove for making my car buying experience so easy! I had put off buying a new vehicle because it can be such a hassle. A friend referred me to Herb Connolly Chevrolet, and she was right to do so. Lou was knowledgeable, friendly and helpful, took my budget into account, and was very patient as we looked at many different vehicles. It was a terrific no pressure transaction. I would recommend my friends to Herb Connolly Chevrolet, and will certainly buy from them again!

JLEdwards

Apr 30, 2015

Buying my new car was a great experience from the minute I walked in and was helped by Claudio! No pressure, very attentive & helpful. he communicated with me from my first test drive all the way through the afternoon I picked up my car to make sure everything was perfect! I definitely picked the right place and would recommended this dealership to anyone - everyone I encountered was friendly & willing to help me find the right fit!

John H

Apr 29, 2015

The service department is extremely professional. Service work is done on time and the staff are always extremely helpful and provide detailed information about the type of work that is required for the vehicle, especially if they discover any additional problems that need to be addressed. The waiting area is clean and well stocked with magazines, and the free coffee and donuts that are available are always welcome too.

rick56

Apr 28, 2015

I used to HATE buying a car until I met all the great people at Herb Connolly. Lou Bove was the best salesman you could ever ask for. I cant speak any higher of him. A++!

JaniceJenkins

Apr 22, 2015

Again, in January 2015 John Gould successfully brokered my trade in / purchase of a new Suburban. This car is basically a computer with a car wrapped around it and, due to no fault of John's, the computer module (navigation / OnStar etc) was not functional on delivery. It took the better part of a month, and two full days in the shop, for the dealer to first diagnose the problem and then to replace the module. The car has, from the start, driven just fine, with some impressive new safety features. Now the only problem is getting heat to the driver's seat, which I will tackle at my first oil change. The redesign of the rear cargo area and folding third row of seats works for me, with covered storage for all the stuff like jumper cables that had been flopping around previous cars. And having flat storage available without the hassle of removing third row seats is a big plus.

Steve Red Sox Fan

Apr 14, 2015

The quality of repairs is excellent. The diagnoses are right on and Jay Martin our service person has been a superb representative with whom to deal. I cannot commend him highly enough.. The service department is always clean and orderly looking.

Jules

Apr 11, 2015

I picked up my car yesterday from John Gould and couldn't be happier. I was worried about using all the new technology in my car and John set my mind at ease. I went from overwhelmed to excitement of using all my new gadgets. John is extremely knowledgeable and thorough. If you want attentiveness to your needs, John is your guy.

carolerose6464atgmail.com

Apr 8, 2015

John Gould my Salesman helped me out purchase 2 vehichles. I have had a Great Experience working with John Gould, he met all my needs.I am very happy with working with John Gould.I always like to send my friends to Herb Connelly and always make sure they talk to John Gould, he makes you feel right at home and meets all your needs.

G.L.

Apr 7, 2015

We recently set out to purchase a used car for our 19 year old and were thrilled to find out that our salesman from our 2 previous purchases from Herb Connolly was still working there. John Gould has always been one of the most helpful and pleasant sales person that we have had the pleasure of working with. Thank-you John for all your help.Gayle Leary

Manny123

Apr 4, 2015

My experience was very good John Gould was very understanding of my needs and helped me to get what I wanted encluding bring the car home the same day

Stephen Johnson

Apr 3, 2015

On Monday March 30 I brought my 2005 GMC Sierra in repair of two problems. The steering pump was making noise and the brakes were not working properly. Jay Martin and the mechanic analyzed the problem and Jay gave me a price to fix it. Jay kept me informed about the progress of the repairs during the whole process and the price did not exceed the quote.I have been using Herb Connolly Chevrolet Service/Repair Dept. for years and have always found them to give excellent and expert service.Stephen Johnson

EarleC

Mar 12, 2015

My Service Adviser John was fantastic. He kept me apprised of every step including the part that was overnight shipped and when it arrived. He set me up with a loaner car and even recommended a great place for breakfast. Totally above and beyond. I also noticed that he treated his co-workers with respect and dignity - something not easily found these days. And he thanked me and shook my hand at the conclusion of the transaction. His skills and personality are worthy of the highest praise. Thank you John ! The work was performed in a timely manner and to my satisfaction. Thanks to the service tech as well ! Great job all around !

Oleg

Mar 12, 2015

This is great place to purchase car very friendly people Big thank you to Paul Santoro (sales consultant) & Niel Finch (finance director) for all of their help it was very worth of driving there for almost an hour

Willy6531

Mar 11, 2015

John worked with me and my ever changing schedule! I got the right truck for the right price. First new vehicle ever!! Couldn't be more satisfied.

Dave

Mar 10, 2015

My family and I recently bought a 2015 Volt from John Gould at Herb Connolly Chevrolet in Framingham. We lost one of our previous cars suddenly and it can be stressful to the household to be without a vehicle. John and the folks helped us through that time with their extra effort. They took care of the inspection and registration hassles for us. They worked back and forth with our ever-changing schedules over a two week period to figure out dates and times that would work for us on test drives and paperwork. And at all times dealt with us in a fair, respectful and pleasant manner. I would recommend them if asked.

bmd

Mar 9, 2015

Joe helped me and my father agree on the perfect car! This was my first car buying experience and I was extremely pleased with how friendly Joe, and all the other employees were. Joe was especially personable and helpful and made my experience fun! I purchased a used 2007 Chevy Malibu with low miles for a great price, and it's running excellent! I am so happy that I found Joe at Herb Connolly Chevy and I will definitely be using them in any future car purchases! Thanks again, Joe!

Kd2020

Mar 6, 2015

The experience at Herb Connolly was better than expected Sophia greeted us at the door with a smile. We told what we were looking for and and how we wanted to pay and it was literally hassles free she exceeded our expectations of professionallism and knowledge so I think I will be back for the Silverado pickup and I wanna deal with her. Hower, I'm sure the rest of the Herb Connolly staff are just as good thanks.

CGrann

Mar 4, 2015

My husband and I just picked up our first ever leased vehicle from Herb Connolly in Framingham. Our salesperson Sophia Tiburcio was wonderful right from the start. We leased a 2015 Silverado LT 1500 double cab 4X4 for my husband. Sophia answered all our questions and concerns and in most cases before we even thought to ask them. She made sure that we understood all the features and options that were included on the truck (which has many). Our stress level was kept very low through the entire process as Sophia actually made it an enjoyable experience all the way from introduction to final pick up of the truck. Outstanding customer service along with a great deal. Thank you Sophia!CGrann

Gene

Feb 26, 2015

You won't go wrong here. Very nice people to deal with, and I should know as I have going here for many years.

John K

Feb 25, 2015

I recommend Herb Connolly Chevrolet to all of my Chevy friends. The service is excellent! Justin Brown runs a great service department. They pay attention to every detail, keep you informed, and have your vehicle ready as soon as possible. the waiting area is very comfortable, where they offer light beverages including fresh coffee, television, and free WIFI. I have been a loyal customer for over 15 years and look forward to many more.

Tom R

Feb 25, 2015

I am always impressed with the quality of work done by the service Department at Herb Connolly Chevrolet. I have always had all three of my cars serviced there. And bought all 4 of my last cars there as well. Keep up the good work and thank you! Tom R.

Paul Ricard

Feb 18, 2015

My 20 yr old son was looking to purchase a car. We went to many car dealers and got the same sales pitch. We live 1 hr away from Herb Connolly but decided to try it on the advise of friends.. We were not pressured and our sales rep Lou took the time and was very patient with us. It was a very easy pleasant experience.

kiirap

Feb 17, 2015

Sophia helped me with leasing a new 2015 Equinox. She was honest and did not waste my time. She worked hard to get me the payment I wanted and got me as much as possible on my trade. She was kind and patient and make the process totally painless! I will definitely be back for my next vehicle.

George R. Mullin

Feb 13, 2015

Great service Dept. The service advisor Jay Martin has always been the guy to talk to about my service needs. Lou Bove is the man to see about buying or leasing. I lease on a 36 month basis and so get a NEW vehicle every 3 years, no repair issues, as the vehicle is under warranty the whole time!Also they have a policy of no charge on regular service such as oil changes, tire rotation, front end alignment for the first 2 years, etc.

David J.

Feb 10, 2015

I went in for the annual inspection and then walked into the showroom while I waited. I was greeted by name by the salesperson from whom we'd bought the car. It has been a couple of years ago but she remembered me and asked about how the car is doing. I remembered our buying experience. We visited a number of dealers of different brands. Most were extremely aggressive. One told us YOU WILL BUY A CAR TODAY!. Goodbye to him. Connolly is not that way at all.

Indersaggi

Feb 10, 2015

Having arrived without appointment, experienced a great service of getting 30000+ miles service and 2 new tires on my car done within a couple of hours - while waiting I could work on my tablet with free guest internet facility, read and have coffee & Donut on the house ! It seemed as if I was at home and the dealership guys did an excellent job. Keep up the good work guys !

willsgramp

Feb 10, 2015

I recently bought a used car here. They were extremely accommodating through out the buying process and followed through to make sure that the whole transaction went smoothly. Unfortunately they had an opportunity to demo their service level about a month after I bought the car when the battery when dead. Since it was under warranty they replaced the battery at no cost and had me up and running only a short time after I brought the car in for the unscheduled repair. A limited sample but my experience rates the repair service right up with the buying process. Not the case for too many dealers

Lawson320

Feb 10, 2015

Sophia was a pleasure to work with. She made me feel very welcome at her establishment. I finally got a car I will enjoy for years to come, with no hassles! I am very satisfied with my purchase. I will most definitely suggest the dealership, and Sophia to my friends who are looking to get a new vehicle. Thanks so much!

Jim M

Feb 5, 2015

Professional, Accommodating, and Convenient dealership. They made the purchase very easy.

AnneC

Feb 4, 2015

I got my new Equinox at Herb Connolly in January and their staff is such a breath of fresh air. I was prepared for all the haggling and back and forth that usually comes with buying a car but there was none of that. Their inventory is large, their facility is super clean (even the bathrooms ladies) and their staff was professional and friendly. I would recommend this dealer to anyone. They made it easy for me from start to finish and I've already referred a friend to them.

Tom H., Retired Firefighter

Feb 4, 2015

I was treated very professionally and courteously by everyone involved in this experience from the salesman, John Gould to the business manager, Brian Eskola. They were knowledgeable about the vehicle and were able to point out all the features clearly. We were able to come to an agreement concerning the price I felt was reasonable and fair and the value of my trade-in. I'm very pleased with my choice of a 2014 Red Camaro and with the hassle-free experience afforded me at Herb Connolly Chevrolet in Framingham. I will definitely recommend this dealership to my friends and family and will return there when I am in the market for another vehicle.

Silverado owner

Feb 3, 2015

After finding a truck online that met my needs, I drive down to Herb Connolly Chevrolet to see it was still available. I met Paul inside the dealership and was test driving within 10 minutes and buying within an hour. The process was quick and Paul followed up on every detail including inspection, and some accessories that I added to the truck. Was was very flexible and easy to work with. I highly recommend.

anthony

Jan 29, 2015

I had a great experience getting my car fixed at herb Connell Chevrolet I would recommend them to all my friends and family looking to getting a repair done.

csellinger

Jan 23, 2015

Carter did a great job of quickly processing the sale of my Honda Pilot. I was in and out of the dealership in no time. Thank you!

Frank B

Jan 22, 2015

Both my son and I have bought 3 vehicles from this dealership and remain very happy by how we have been treated

michaelyzfr1

Jan 21, 2015

salesman had plenty of knowledge of car I purchased, friendly and quick with finance will definitely recommend to others. Car was in excellent condition on the time of pickup. A+++

Collins

Jan 18, 2015

From the time we walked into the dealership and left with our new car the employees were so helpful and kind. They all worked together and made it such a great experience. They returned phone calls fast and left detailed voicemails and allowed to scan and email documents to the insurance company and took care of the registery for us. There was never any pressure and the monthly payment they told us first was the same when we were singing the paperwork. Would definitely recommend this dealership to everyone ??

Anonymous

Jan 14, 2015

I purchased an Audi from this dealership a couple of months ago. The salesman, Claudio, was very friendly throughout the whole experience and made the process very seamless. He was very accommodating, and held onto some items I mistakenly left in my trade. I look forward to doing business with this dealership in the future.

tavian11

Jan 9, 2015

I worked with John Gould. He really went above and beyond to work with me, he put me at ease about what I was looking for and how to work out a deal. I got a great deal on exactly what I wanted to purchase and was very pleased with the condition of my vehicle and loan terms. I'll definitely buy my next car from them.

KAL

Jan 4, 2015

We went to Herb Connolly Chevrolet because we saw an ad for a specific used car (not a Chevy) we were interested in. Sophia was the first person we contacted in the dealership, and she had the qualities I find most valuable in a sales person.She was honest about the car, pricing, and service, and I felt the whole experience was transparent. Having previously dealt with other sales people at other places who use different techniques, I was pleased to deal with someone who is trustworthy and tells it like it is. I would not hesitate to return there if they had a car I was interested in.

Joe K

Dec 20, 2014

Another excellent customer service experience! As usual I was greeted Justin Brown the service manager with a warm and friendly smile. When I brought my 2005 Impala in for a lube, oil and filter as well as the ignition safety recall, on Wednesday December 10th, John Concetti, our long term service advisor for service, called me out of the waiting room to show me that my left rear tire had a bubble on the tread surface indicating that one or more of the radial tread bands had shifted due to potentially all the pot holes this winter. Quickly John had had two new tires mounted and balanced as well as having the four wheels aligned. John also noticed that the fuel filter have not been replaced since I owned the vehicle and recommended it be replaced, which I feel was a good catch since a car need clean fuel to run properly By midmorning I had my 2005 Impala back with the two new tires on front ready for the winter with a new fuel filter. John Concetti, our service advisor is the major reason for our dealership selection and continued patronage. John has been our service contact with at this dealership and has been were very helpful over the years. I always feel when I leave the dealership that the service was performed correctly and John paid personnel attention to every service detail. John is truly a credit to the Herb Connelly dealership. After the sale service is the key!

Rosie

Dec 20, 2014

This is 4th time that I buy a car in this deleaship and i'm so happy and satisfied wiht quality of costumer service and everybody is so friendliness especial My salesman,Claudio.Unfortunately I was forced to buy another car less than 3 month due an accidet that resume in total loss of my Old brand new car. The hole process was smooth and I am very satisfied!

Eriklyons

Dec 19, 2014

Bought a Chevy Volt from John Gould who works here. Great, nice, helpful guy. Definitely go with him if you're looking for a Chevy.

PMCgovern1

Dec 16, 2014

I purchased a 2010 Equinox from John Goslow of Herb Connolly Chevrolet and I'm very pleased! John was very friendly and courteous! I'm definitely calling John whenever I need another vehicle! The dealership was in great condition! -Peter

Marcelo Mello

Dec 15, 2014

Since I got in Chevy Herb Connolly - Framingham - everything was amazing, from the initial approach to close the deal. I had the best service made by Sophia and Douglas. They gave me a best option and i got out there with a nice Camaro/2015. Great quality, great rates and awesome service!!! Keep up on good work guys! Thank you all!!! Marcelo (Marlboro)

cmmcgove6

Dec 15, 2014

John was awesome!! friendly, informative lots of selections without being pushy and obnoxious, and not trying to sell something we did not want or need. we were in the market for a used car and our credit is not great due to lots of students loans. John re assured us he would make it happen at a price and rate that would work for us. John was great.

Carol

Dec 13, 2014

I have my 2005 Chevy Malibu Maxx serviced by Joe Carmichael and he is the greatest. He is always helpful, friendly and gives me good advice and service on my car. I travel from Burlington to Framingham to have Joe take car of my car. He' the best.

Chet Lynch

Dec 13, 2014

Although this is my first time buying a car, Sophia made the process just about as smooth as it can get. She is very friendly, knowledgeable and reliable. It was a great experience over all. I would definitely work with her again.

Daddyyankee

Dec 13, 2014

Bought my 2014 Chevy Malibu from Sophia and I had a fantastic experience . Thank you for the great customer service and the professionalism . Totally recommend .

Eskola

Dec 13, 2014

I bought my Volkswagen fro Sophia a couple of months ago an I was impressed with the great customer service and the dealer ship . Great price and a very smooth process.

Eugen

Dec 13, 2014

Bought a 2011 honda accord from Sophia tiburcio and i had a great experience . Great company to desl with no hard time . Thank you for the great job

Isnar

Dec 13, 2014

Obrigada Sopha pela otima experiencia . Ja comprei 5 carros com a Sopha e ela e expetacular . Alem do otimo atendimento a educacao e a preocupacao dela com a satisfacao do cliente e inexplicavel . Obrigada

Wiles1234

Dec 13, 2014

I purchased my car last week! I had an amazing experience with Sophia. She was reliable , knowledgeable and friendly. I would recommend 100% and you wanting to be helped by her! Cheers, cintia

Betsyatwinnie

Dec 12, 2014

Great service, comfortable area to wait. Vehicle is always ready when they say it will be.

S Graveline

Dec 12, 2014

I had 2 recalls done on my acadia. The car was done when promised. I was greeted promptly and courteously. Also, vacuuming the interior when the work was done, was an added plus.

kinger112

Dec 11, 2014

I went to the dealership to look at a 2013 Cruze I found online. I had a truck that I would need to trade in because my wife and I had our first baby in July and the truck was not very family oriented. I didn't think that they would be able to work with my budget but Lou Bove proved me wrong. He listened to all my needs, showed me the car I was interested in, and was able to get me the car with the payment I could afford. Everyone at Herb Connolly Chevrolet made this my best car buying experience.

steph1823

Dec 10, 2014

After finding out my car was a total loss due to an accident, I found myself in the position of having to look for a car to replace it. I found a Chevy Cruze I really liked at Herb Connolly Chevrolet. My saleman was Lou Bove, and he was extremely helpful keeping me up to date throughout the process. Everyone was very professional and friendly.

LuanaLuiza

Nov 26, 2014

After looking for a Silverado 1500 for weeks, we finally found something we really liked at Herb Connolly Chevy in Framingham. Our salesman was John Gould and Neil Finch dealt with the financing. These guys were awesome. High recommended by my husband and I. Very professional and extremely polite.

George

Nov 21, 2014

I have been going to Herp Connolly for many years and i have to say they are one of the Best Dealerships i've ever dealt with. I started using the service dept with my previous Car. I was so pleased with their Service that i bought my current Car there. The Service is outstanding and many of them go the extra step to make sure you are satisfied. The Repair prices are Good and i love getting their Discount Coupons. Being on a fixed income i appreciate the Honesty when they tell me what needs to be done now and what can wait. Plus i like the Free car wash. George

PapaBruce

Nov 20, 2014

Have taken our Tahoe for service at Connolly Chevrolet since we purchased it six years ago. The personnel are great, not only do they know their stuff, but they are very accommodating. We love our 2008 Tahoe and Jay Martin, Service Rep, sees that it gets good care. With 150,000 plus miles on our car we will be shopping for a 2015 next spring. Herb Connolly is our dealer of choice.

Mary merry

Nov 8, 2014

Pleasant service....love getting the car back washed and vacuumed!

Howard

Nov 5, 2014

I had my car (Chevy Cruze) serviced on October 22nd, 2014. All work was performed to my total satisfaction. I drove in for my scheduled appointment and was greeted by the service adviser, Joe Carmichael. He explained how the service department was going to check for a possible recall part, and he would also take care of the other service I needed to do on the car. He was very thorough and extremely polite. The car was ready in the promised time, and I left the dealership with a clean washed car that they do every time the car is serviced. (This is something that is not done at every dealership.) While this dealership is 45 minutes from my home, I prefer to come here because of all they do, even though there is a closer dealership within 5 minutes of my home.

Arthur Taddeeo

Nov 3, 2014

Great experience as usual. Work completed perfectly and on time. Jay and crew are super.

Daniel Ryan

Nov 3, 2014

Went in to check out some of the options that were on the lot and talk about prices. John took me out to test drive a 2015 Chevy Equinox. I feel in love with the car and had to have it. I told John the price I wanted to pay for it and him and his managers made it happen. A day later I got the keys to my brand new Chevy and couldn't be happier. The car and the service are amazing!

jacqueline

Nov 1, 2014

I have been a customer of Herb Connolly's dealership for many years. I cannot say enough good things about the service department beginning with Justin Brown. I have mostly been working with Jay Martin and he always treats me with respect and keeps me apprised about how long and the cost, etc. I would not hesitate to recommend this dealership to anyone.I also have bought vehicles through the sales department and have always been treated fairlyI give them the highest rating I can

dkpepp

Nov 1, 2014

We purchased a CPO 2012 Chevrolet Silverado. Joe Dell'olio was our sales representative. What an outstanding deal! We flew to Boston where Joe picked us up. When we arrived at the dealership, everything was in place and ready for us to complete the transaction. The truck was immaculate, with everything topped off, and ready for the drive back to Tulsa. You can see the pride they take in their work. The dealership was very clean and organized. Everyone we dealt with could not have been more helpful. Joe was the key to this deal! We will definitely look him up for our next vehicle purchase. No wonder they've been in business for so many years. Dealerships like this just do not exist anymore for the most part. Thank you Joe for such a wonderful buying experience!!

Dr. Rockter

Oct 27, 2014

Bought a new car from Herb Connolly Chevrolet. The salespeople were very professional and available any time. Thank you!

benfjackson

Oct 21, 2014

After a deer totaled my Hyundai last year, I drove about thirty cars of all different makes and models. I was looking for a safe, fuel efficient vehicle that wouldn't leave me eating ramen noodles to make the payment. I have some credit issues after declaring bankruptcy in 2012 due to about a half-million dollars in medical debt, and this can make the car buying process humiliating and frustrating. I met John Gould on a cold evening in the early part of this year. He was friendly, responsive, and able to answer my questions. He heard what I was looking for, and recommended a few vehicles. Ultimately, I drove a 2014 Sonic, and it was the right fit for me. While I didn't immediately buy a new car (I had access to another car for a period of time, and ended up not buying at all at the time), when it came time to purchase a new car this fall, of all the dealers I visited, John and the team at Herb Connolly stood out for their efforts to get me approved for a loan, for the non-pressure sales process, and their responsiveness. They were able to get me into a brand new sonic, with a loan at a reasonable rate - and their finance department treated me like a person as opposed to a failure, which is how many credit departments make those of us with credit issues feel. I was treated with respect and dignity throughout the process, and ultimately got an affordable loan for a new car with little difficulty on my part. I'd highly recommend John Gould and Herb Connolly Chevy to anyone looking for an easy, friendly, low-pressure sales experience.Also, when there was a small snafu between my insurance company and the registry, John went the extra mile to get me a loaner while it was sorted out.

Metrowest Dad

Oct 19, 2014

After a deer totaled my Hyundai last year, I drove about thirty cars of all different makes and models. I was looking for a safe, fuel efficient vehicle that wouldn't leave me eating ramen noodles to make the payment. I have some credit issues after declaring bankruptcy in 2012 due to about a half-million dollars in medical debt, and this can make the car buying process humiliating and frustrating. I met John Gould on a cold evening in the early part of this year. He was friendly, responsive, and able to answer my questions. He heard what I was looking for, and recommended a few vehicles. Ultimately, I drove a 2014 Sonic, and it was the right fit for me. While I didn't immediately buy a new car (I had access to another car for a period of time, and ended up not buying at all at the time), when it came time to purchase a new car this fall, of all the dealers I visited, John and the team at Herb Connolly stood out for their efforts to get me approved for a loan, for the non-pressure sales process, and their responsiveness. They were able to get me into a brand new sonic, with a loan at a reasonable rate - and their finance department treated me like a person as opposed to a failure, which is how many credit departments make those of us with credit issues feel. I was treated with respect and dignity throughout the process, and ultimately got an affordable loan for a new car with little difficulty on my part. I'd highly recommend John Gould and Herb Connolly Chevy to anyone looking for an easy, friendly, low-pressure sales experience.

bmartin85

Oct 16, 2014

I was looking for a new car for a while and visited multiple dealerships in my area. Most of the salesmen that I ran into were very pushy and tried to put me into something that I did not want or couldn't even afford. I decided to go to Herb Connolly due to my past experience with them. I met Filipe and had an AWESOME experience from start to finish. He answered all questions I had and spent multiple hours with me just to make sure I would be happy in what I purchased. Not only did I get a new car I am thrilled to have but he was NOT pushy in anyway. Not only would I recommend this dealership if you are in the market for a new car but I HIGHLY recommend asking for Filipe. He is nice, friendly and really put the time into finding me a great vehicle that suited all my needs.

msale

Oct 11, 2014

I had been shopping for a Volt for the last year and had gone to plenty of other dealers who were your typical high pressure, "Let me talk to my manager." kinds of places. I had read great things about Herb Connolly Chevrolet and especially John Gould (on this site). I gave John a call and he took the time to talk to me and listened to what I was looking for. Because of my prior experiences, I was hesitant to visit (I live over an hour away). It was worth the drive! My experience with John Gould and the whole staff at Herb Connolly was nothing but pleasant, professional, and comfortable. At no time did John pressure me, make me feel dumb, or try to pull the wool over my eyes. Not only that, but they offered me the highest value for my trade and a great deal on my new Volt. He showed me all the numbers and walked me through all the numbers and didn't just tell me what my payment was going to be like some dealers. John was very knowledgeable about the Volt and made the sales experience extremely laid back and professional. I am very satisfied with the experience I had at Herb Connolly and will definitely return for my next car. By the way, LOVE my new Volt.

japarkerdc

Oct 9, 2014

Brian sold me his first car on his first day on his own at the dealership--he did a great job. I am thrilled with the car!!

Fred Smith

Oct 8, 2014

The entire procedure for a safety recall was handled both professionally and I was totally satisfied from the initial notification, scheduling the appointment, processing the paper work through completion of the job.

ken

Sep 27, 2014

I'd never purchased a new car before this, and Herb Connolly and its staff made this a pleasant experience. Everyone I dealt with was knowledgeable about the car I was interested in, its features, and the incentives available. I stopped by some other dealerships, and none understood the cars as well, none methodically demonstrated the features to me and my wife. And none of the others made me feel as comfortable. I dealt with John Gould, Paul Santoro, and Rodrigo Roa; and can highly recommend any of them. John in particular is a great resource for someone curious about a Chevy Volt and would like a thorough run-through of its unique features. When I bought the car, the staff closed all the details on financing and registration quickly and painlessly to me. Overall, I am very impressed with Herb Connolly and its staff, and impressed with my new car.

AcadiaEd

Sep 26, 2014

I took my 2011 Acadia to be serviced for a part that i thought would be covered by the factory warranty only to find out that my warranty had expired by three weeks. After speaking to my service representative I asked if there was any way that I could get a pro rated rate instead of paying full price. He said he would speak to his manager to see what they could do. A short time later the service rep came back and advised me that they would be able to give me a pro rated rate, a savings of 60% off a pricey repair. I was very happy with the news and they even gave me a loner car for the day. The repair was made in reasonable time.

kdelpapa+dealerRater

Sep 26, 2014

I'd never purchased a new car before this, and Herb Connolly and its staff made this a pleasant experience. Everyone I dealt with was knowledgeable about the car I was interested in, its features, and the incentives available. I stopped by some other dealerships, and none understood the cars as well, none methodically demonstrated the features to me and my wife. And none of the others made me feel as comfortable. I dealt with John Gould, Paul Santoro, and Rodrigo Roa; and can highly recommend any of them. John in particular is a great resource for someone curious about a Chevy Volt and would like a thorough run-through of its unique features. When I bought the car, the staff closed all the details on financing and registration quickly and painlessly to me. Overall, I am very impressed with Herb Connolly and its staff, and impressed with my new car. -ken

og

Sep 23, 2014

I came in for an oil change. Somehow my appointment could not be found. Nevertheless, I was able to receive fast and prompt service. All employees were friendly and eager to help. You are left with a good feeling.

JoePerrotta

Sep 23, 2014

I recently purchased a new car from Herb Connolly and worked with Filipe Ribeiro. I live an hour away from Framingham, so I already knew what car I would be looking at. Filipe was extremely helpful in demonstrating all of the features of the car. He also spent a good amount of time working up a payment structure that met my needs. I will definitely recommend Herb Connolly to family and friends.

Chris G. Stevenson

Sep 22, 2014

Herb Connolly Chevrolet is a very friendly Dealership to do business with. Purchasing my 2010 Chevrolet Equinox new from this was a great experience. Very fair pricing on my purchase. Treating you as a very friendly and no pressure when buying. I have serviced my Equinox with them since its purchase. Jay Martin is my Service Tech and takes the time to ensure you how the repair will be accomplished. I have never had anything short of outstanding results. They also give you drop off and pick up service where others just provide drop off service. I strongly recommend this Dealership.

Richard J

Sep 22, 2014

No need to go anywhere else for your automotive needs. Weather you are puchasing a new or used vehicle or just serviceing the one you have, this place does it all. The people there are very friendly and professional. I have had to deal with the Service Department regarding warranty issues and have experienced nothing but courteous individuals who could not do enough to make sure that I was satisfied in all respects regarding my vehicle as well as myself. I have had the pleasure to deal with a service manager by the name of Joe Carmichael, who is wonderful. I have also had to deal with the Parts Department and was lucky enough to find a very friendly individual by the name of Joe Sullivan who could not do enough for me. All and all, I just love the place and in todays world that is not easy to say about any business.

jwmaguire

Sep 18, 2014

I had been sharing my car with my son who just moved back to town. I needed to find a reliable car in my price range and am very happy with my choice. It's also a certified used car so that makes me extra happy! Both John and Carter were very nice and made the whole experience a pleasure.

rhkeyes

Sep 18, 2014

We have been taking our cars to be serviced at Herb Connolly for several years. We started going there b/c we our service manager, who had previously worked at another dealer. Every time I have gone in I have been greeted warmly by the entire staff and I know that if Joe isn't available, I know I'll be taken care of with the same attention to detail he would give us. By the way though, we are huge fans of Joe Carmichael.This past weekend we were invited to attend a customer appreciation tailgate and Revolution soccer game. One comment I heard over and over from friends when we told them where we were going was that their dealer didn't do anything like that. One friend even said we must get a lot of work done, in fact we don't have anything crazy done at all -- oil changes, tune-ups, thankfully nothing huge. I highly recommend HC for service.

Nunya

Sep 14, 2014

We saw a used car online that matched our searches, the price was a higher than other similar models we saw but it was nearby and we decided to go down and take a look at it at Chevrolet Dealer Herb Connolly. As soon as we pulled in Joseph saw us and came outside. We told him what car we wanted to see and he said he was even considering that car for his kid. It was time to talk numbers and after some back and forth Joseph offered the car $500 less than sticker, which wasnt much off and still higher than what we already saw out there. We asked him for his best offer and he wouldnt even commit to the $500 less offer. We said that was still too high compared to what we saw and thanked him for his time and took his card. We had lunch and looked at a few more cars, we still felt like this car could be a good fit at the right price, so we called him later that day over the phone to discuss the price some more. After some more offers and counters I made an offer to which he said would you put a deposit on that right now? Yes but we didnt want to give him the credit card over the phone and told him we would do it in person. I was nearby so I arrived minutes later to seal the deal we had just discussed and put the deposit as agreed. When we arrived back at the dealership Joseph offered us the old price! It was as if we never had the phone conversation minutes ago including the agreed counter offer. Was this a trick so I come back into the dealership but had no intention of honoring that discussion? Joseph tried to be the good guy and position Anthony the higher level sales person as the bad guy so that Joseph could play the I would love to sell you that car at that price but I cant do that, its not up to me game. He couldnt even commit to his first offer and kept telling us that hes not even sure he can get the boss to agree to that offer. So Im thinking then why am I talking to you, bring the guy that can authorize the reduction we agreed over the phone. Joseph got up and made us sit and play the waiting game, sound familiar? Joseph even added, someone just came in to buy that car and we wouldnt let them buy it for $900 less than sticker but he would see if we can if have it for $1100 off. If thats true it would not make sense for them not to sell it to the other person for $900 less instead of selling it to me $1100 less, why not call that person back? Or was there no real person? Joseph tried to connect by saying the car was worth the price and was a good family car to which I responded if we cant afford the car then its not a good family car and we asked if he bought a car he couldnt afford would he be able to face his wife and kids. He indicated he didnt have kids, wait remember my earlier comment that he said he was even considering the car we looked at for his kid? So does Joseph really have a kid or not or was this another sales tactic? You be the judge and hope you find this experience useful to you.

LHP123

Sep 14, 2014

Is Joseph P. DellOlio a sleazy salesman or is this Chevrolet Dealer Herb Connolly want their salesman to do? You decide?We saw a used car online that matched our searches, the price was a higher than other similar models we saw but it was nearby and we decided to go down and take a look at it at Chevrolet Dealer Herb Connolly. As soon as we pulled in Joseph saw us and came outside. We told him what car we wanted to see and he said he was even considering that car for his kid. It was time to talk numbers and after some back and forth Joseph offered the car $500 less than sticker, which wasnt much off and still higher than what we already saw out there. We asked him for his best offer and he wouldnt even commit to the $500 less offer. We said that was still too high compared to what we saw and thanked him for his time and took his card. We had lunch and looked at a few more cars, we still felt like this car could be a good fit at the right price, so we called him later that day over the phone to discuss the price some more. After some more offers and counters I made an offer to which he said would you put a deposit on that right now? Yes but we didnt want to give him the credit card over the phone and told him we would do it in person. I was nearby so I arrived minutes later to seal the deal we had just discussed and put the deposit as agreed. When we arrived back at the dealership Joseph offered us the old price! It was as if we never had the phone conversation minutes ago including the agreed counter offer. Was this a trick so I come back into the dealership but had no intention of honoring that discussion?Joseph tried to be the good guy and position Anthony the higher level sales person as the bad guy so that Joseph could play the I would love to sell you that car at that price but I cant do that, its not up to me game. He couldnt even commit to his first offer and kept telling us that hes not even sure he can get the boss to agree to that offer. So Im thinking then why am I talking to you, bring the guy that can authorize the reduction we agreed over the phone. Joseph got up and made us sit and play the waiting game, sound familiar? Joseph even added, someone just came in to buy that car and we wouldnt let them buy it for $900 less than sticker but he would see if we can if have it for $1100 off. If thats true it would not make sense for them not to sell it to the other person for $900 less instead of selling it to me $1100 less, why not call that person back? Or was there no real person? Joseph tried to connect by saying the car was worth the price and was a good family car to which I responded if we cant afford the car then its not a good family car and we asked if he bought a car he couldnt afford would he be able to face his wife and kids. He indicated he didnt have kids, wait remember my earlier comment that he said he was even considering the car we looked at for his kid? So does Joseph really have a kid or not or was this another sales tactic?You be the judge and hope you find this experience useful to you.

Dana

Sep 8, 2014

Thursday : online inquiry about a VERY specific vehicle Friday 1pm: Set appt for Saturday to test drive. I OFFER TO PLACE A DEPOSIT AND TOLD IT WOULDN'T BE NECESSARY. I Left VERY specific instructions for the Sales Manager to phone me for a deposit if there was ANY interest whatsoever in this car. Saturday 1:30pm. Call to confirm appt and availability of car. I OFFER AGAIN TO PLACE A DEPOSIT - OFFER DECLINED. I Proceed to drive almost 1 1/2 hours to view this car. Saturday 2:50pm. Arrive at dealer for my 3pm appt. Car is parked right out front. Saleslady walks up to me and tells me "Sorry Sir, that car is Sold!" . WHAT!!! I speak with Sales Manager who just shrugs and says "Sorry sir, we just sold it". He CLEARLY didn't give a damn that I was scheduled to test drive it and had offered to place a deposit by phone, and yet he still signed off on a deal for someone else. Are you kidding Me????? These JERKS led me on a wild goose chase - I left work early to drive and potentially buy this car (costing me $$$$ and gas to drive over 100 miles round trip), only to arrive to a smug, uncaring sales staff telling me it's been sold.

George Ehrhorn

Sep 8, 2014

I went to Herb Connolly Chevrolet to test drive a Check Malibu. I worked with John Gould. I really enjoyed working with HCC and John. Here's what I liked:1. John had me test drive two cars that were similar, including an Impala. He gave me straight advice on the differences and didn't pressure me one way or another.2. John facilitated getting the car to my mechanic to have it checked out.3. He came and picked me up when I was ready to buy (this was important because I didn't have a car).I really like the car I got. I think it was a fair price. I liked working with John and all the guys at HCC. I would highly recommend them.

Deborah A. Fauntleroy

Sep 5, 2014

My overall experience this time at the dealership was less than pleasant. I didn't appreciate being spoken to as if I was a million miles away about my business with my car, or being told that I needed a $404+ dollars motor for the rear windshield wiper so the solution could come up in it.

pbsdrid

Sep 4, 2014

The dealership seems to be very supportive of both its employees and customers which helps to give it a relaxed and "friendly" atmosphere. My sales professional, Lou Bove, was both personable and knowledgeable, and exhibited the "family" attitude that seems to be part of the organization in the way he instructed a new employee in the sales process as we were going through it.

Tony

Aug 31, 2014

Outstanding service.

Irina

Aug 28, 2014

Very professional, prompt and friendly dealership.

Henry

Aug 27, 2014

The service department is very good and their repair work above par. Would recommend them for any automotive requirements.

joshbardier

Aug 27, 2014

I was in the Market to sell my car. I did my research on KBB, Cars.com, and NADA. I knew what my car was worth. I tried my hand at selling it on Craigslist. What a Hassle...... Way too many dreamers who wanted the car at a wholesale price! I decided to give Autotraders Trade-in/Sell feature a try. It took about 10 minutes to complete the questionaire and I instantly received an offer from three dealerships. I heard from Carter Hastings, Used Car Manager at Herb Connolly Chevrolet first. I was a little reluctant about the process, but I can honestly say that the experience was great.......Carter appraised the car, gave me a day to think it over, no pressure. The offer was reasonable and fair. I had a check in my hand within 30 minutes. While i was waiting, I happen to be watching a few people test ride a few cars and work with their sales staff. The salespeople seemed genuinely interested in helping each person find the right car with no pressure. They answered their questions honestly and sincerely. When I am in the market for another car, I definitely will come back to see what Herb Connolly's three dealership have on their lot. If you are considering selling your car or trading it in, I recommend that you take it to Herb Connolly and see what you can work out with Carter Hastings. It's definitely worth the trip......

GREEN444

Aug 26, 2014

ALWAYS WELCOMED JOHN GOULD"S EXPERTISE ANDHE NEVER PUSHES YOU TO MAKE A SALE!!!! MY PARENTS AND I HAVE PUCHASED OVER 5 CARS FROMN JOHN GOULD........ VERY KNOWLEDGEABLE IN THE NEW CARS AND KNOWS ABOUT THE REGISTRATION PROCESS... I WOULD BE MORE THAN HAPPY TO RECOMMEND JOHN GOULD TO ANY OR ALL OF MY FRIENDS, OR A STRANGER THAT IS LOOKING FOR A NEW OR USED CAR....

Jen1111pl

Aug 26, 2014

Very friendly and knowledgable . Excellent customer service quick sale love them here . John Gould is a great salesman highly recommend him will buy many more cars from them

BettyxP

Aug 24, 2014

Ok so I don't know it this was just me, just because I was a young girl, because I don't know much about cars, or because I was going in to have things fixed that weren't making them any profit, Or simply they were just really busy. I hope none of those, but I have NEVER had customer experience so horrible, not just car dealerships, just anywhere, I have never posted a review, or complained about anything before, But this is my experience and it was very real, and very rude, and I could not hold my tongue like I usually do. I got a phone call from GM because I had received my letter in the mail about the recalls on my car. I spoke to a man who informed me he would call Herb Connolly And explain to them that I chose them to repair my recalls, that they can help me get a rental car of no charge, and that I have a power trained warranty on the engine and transmission, (The light was on) and that they can have a look at those, again free of charge. This all sounded great! Until I spoke to Mr. Justin Brown. At first it all sounded great. He said he ordered the parts and they should be there within the next few weeks. I then said ok, GM told me I was able to have the dealership set me up with a rental car. He told me that "We don't do rental cars, and yours doesn't need one because to fix these recalls it only takes a couple hours." Well that made no sense to me, because now I am going to spend extra time driving a dangerous car? and GM told me otherwise? Well I later found out at another dealership that they were supposed to call a rental place for me and set it all up through their dealership(this also according to GM) but all this time I just thought that I couldn't get a rental. So borrowing others cars, and relying on others for rides was a hassle, but less than dealing with this place. I said, alright, no issue (Again, didn't want to be a bad customer) however my check engine light is on and GM informed me I have a power trained warranty to have them looked at, again free of charge. His response? "Heh, well I don't know who at GM told you that, but they are wrong. and if we did inspect it, it would cost you over $100" ...Well I could have done without the chuckle, but the statement itself made me realize I made the wrong dealership decision. So I was then told I would get a call when the parts were in. The time couldn't even be taken to double check about what I had told him? Why had he been acting like he didn't even speak with GM? Too busy? Not important? or just easier to get my car in and out, do the least amount of customer service possible, and then its over. So then I CALLED GM again to make sure I wasn't crazy, and turns out nothing they told me had changed. and when I asked if they had told Herb Connolly, they said yes. I was just so upset at the way I was spoken too and treated at this point, I asked GM if I could switch places, but the parts were on their way, so I couldn't. So a few days later I get a call from Justin, asking if I had gotten a rental. I said no because you had told me you don't do that, so I assumed I couldn't get one. I explained to him first phone call that I had never had this happen and need to know specific things I need to so, and what they do. So THEN he decides to tell me that I can go get a rental and have them bill GM or their dealership, something like that. Honestly I was just done. I didn't even care and said, "Well parts will be here soon enough, ill just deal, but please look into that warranty, because my light is on still for the engine, and GM twice assured me I was correct." He said ok. So about a month after I called I finally get a call saying parts are in, Call back to set up an appointment. Well I had medical issues for about a week was unable to get in touch with them. so then after the last voicemail from Justin stating" we have tried to reach you a million times." (very professional) I called and explained and set up an appointment to have my car finally serviced. When I dropped it off and got to meet Justin, I don't even think he had time to shake my hand. he got my paperwork, handed it to a nice young man and told me " This man will take car of you,Have a nice day." I then asked this nice young man if he can check out my engine and transmission while they were fixing the recalls, and he said, sure, no problem. The next day when I picked up my car, the ONLY thing that had been done were the fixed recalls. After Being told I was wrong, After Being Talked down too, After asking 3 different times to have something looked at that wasn't, After everything, I was just so disgusted, I went to another dealership, closer to my house in fact. They told me I wasn't the first person to have these issues with Herb Connolly, and that they would inspect my car, and bill GM (the way it should have been.) and then also let me know what was covered and what wasn't (Again, the way it should have been) I Still Cant Believe This Dealership. Never again will I go here, or tell others too. Which stinks because a lot of friends I know are looking for cars right about now.

lisajodyer

Aug 23, 2014

John Gould was very easy going and extremely helpful! I will definitely be back to see John and recommend him to friends and family. Lisa D

Wilmot Steeves

Aug 20, 2014

Excellent service friendly helpful group of people. Very pleasant visit.

Devo86

Aug 20, 2014

I bought a 2014 focus st with right around 14k miles. On the 4th day of owning the car the rear break caliper all but falls off. Previous owner must of replaced rotors and not properly secured them locktight. The wheel was in danger of seizing. Called them and spoke with the "used car manager" his first 3 sentences started with " I won't, I never, and I will not" great customer service.... I had to fight them to cover the repairs as well as fight another uphill battle to cover a rental. Don't buy from these guys. I will deffidently be contacting a lawyer to see if I have any legal recourse

Kley

Aug 19, 2014

I'm really happy with everything. They was nice , very efficient. Felipe was great sells men. He gave as all the attention. Also I like to thank everyone for the great service.

Cambybuster

Aug 18, 2014

I found a very limited production vehicle on line at Herb Connolly Chevrolet. After contacting them I was responded to promptly by Lou Bove the internet manager. After reading great reviews about Lou I asked if he could stay involved in the transaction which he did. I had many questions and details to be addressed throughout the sale process and Lou handled everything to my complete satisfaction. I live more than an hour away from the dealership and Lou sent a driver to pick me up the day I took delivery. Rodrigo Roa the general sales manager sharpened his pencil too make the pricing acceptable. Carter Hastings the used vehicle manager made sure all reconditioning required for certification was done correctly in a timely manner. Buying a used car has a lot of moving parts to the puzzle and this puzzle resulted in a great car, at a great price from great people!

Tracey Stewart

Aug 17, 2014

John Concetti is wonderful! The entire team was friendly and the work on my car was done quickly! The special lemon square treats were AMAZING too:-) I also was impressed that the dealership kept calling to schedule the appointment as I was having trouble finding a day to come in for the recall. If it werent for them, I probably would have forgotten to stop in! Great service department!

George R. Mullin

Aug 15, 2014

I always purchase and have my cars serviced at Herb Connolly Chevrolet. All the employees treat you as you were family.

Hanvin29

Aug 15, 2014

I happened upon this dealership by accident, but I had a great experience! They made everything quick, easy, and painless. I would highly recommend them.

KennyG920

Aug 15, 2014

Purchased my new truck from them in June. They searched for the exact truck i wanted and were willing to go the extra mile to get the sale. Everyone was pleasant to deal with and very professional. Lou was exceptionally professional and seemed like an all around good guy. I would definitely buy here again, Even though they aren't the closest dealer to me, I intended to return for service, since i am anticipating the same level of great service in their service bay.

Lois Gallant

Aug 14, 2014

You get the best service and the guys that sell the cars do not push you into buying. As for Justin he advises you also. Thanks to every one. It's like one happy family. They all help you out.

Roland Kittredge

Aug 13, 2014

They are a great dealership with a great staff

RichardS1

Aug 9, 2014

I purchased a 2015 Tahoe last month. Just want to let everyone know these people at Herb Connolly Chevy not only exceeded my expectations but handled a potentially frustrating situation for me with professionalism and patience. I won't bore everyone with details but the treatment I received at this place was incredible. I have purchased 6 vehicles in 12 years at Herb Connolly and this last experience was eye opening for me. These people with stop at nothing to make a good customer happy. They really did right by me and I thank you all very much.Richard S. Natick, Ma

Mary Brewer

Aug 1, 2014

Everytime I have been to the service dept here they are great.

k gardiner

Aug 1, 2014

As always the service department was very accommodating and efficient. The work performed was completed on time and with no inconvenience to my schedule. As always appreciate the service.

joan lee

Jul 29, 2014

I went in for key recall and brought all my keys, house key, office and all, but did not bring in other spare car key which was needed. They took care of the problenm and warned me not to put in that key ever again but dispose it. They also did oil change and inspection sticker which were due at same time. Great dealership and service! I recommend to everyone.

John Shoe

Jul 29, 2014

An excellent dealership with superb service. Always on time and done sooner than expected. They always wash my Arcadia ( a vehicle I love) and otherwise great service.

jackie liberatore

Jul 28, 2014

i have always enjoyed all my dealings with Herb Connolly chevrolet. I purchased a new car in 2008 and I bring it in for service several times during the year.I have always been treated very well whenever I bring my car in for service. I am always addressed by my name and am kept informed about how long and how much my service call will be.

Kevin dinsmore

Jul 25, 2014

Great service real people friendly. I service both my gmc and my Buick here!!!!!!

Julie Cooper

Jul 23, 2014

I am always happy with the service at this dealership. I bought my 2012 Chevy Cruze here and continue to travel here from South Boston for all my service needs. I usually deal with Jay who is courteous, helpful & knowledgable. I highly recommend this dealership!

leaf_leaving

Jul 22, 2014

The dealer is good and has a lower price. The service here is good and the employee here are nice. I had a enjoyable deal here.

JonnieDee

Jul 21, 2014

I was very satisfied with the service Dept. The reason for return visit was they had to order a part. My service man was named Jay Martin and I would definitly reccomend him to anyone. I don't believe I have ever met a service mgr more courteous then Mr Martin. I would also wish to compliment the dealers policy of shutteling me while my car was being serviced.I would rate Herb Connolly Chevrolet at the top of the class.

rickybr13

Jul 21, 2014

I am really glad i chose Herb Connolly to buy my first car, Corvette. They made me understand the entire process of purchasing a Corvette. Claudio was prompt and quick to respond to each of my emails and made my purchase a much simpler one. I would definitely recommend this dealership to anyone looking out for a new car.Thank you Herb Connolly for making my Summer great!!

JackieG

Jul 17, 2014

When we first started the process of looking for a new vehicle for our daughter, it seemed it was going to be harder than we expected. Once she took a test drive there was no turning back. We had some obstacles and it took a little more time than we thought. However, I was patient and my intuition told me this will work. Well it did! John Gould and Rodrigo Roa worked hard and it all came together. Within no time at all we were down there signing paperwork and my daughter was driving home in her brand new Chevy Malibu on her Birthday! John Gould was very helpful and informative about the features of the vehicle. Rodrigo Roa and Brian English were both very personable and professional. We would definitely go back and buy another vehicle from Herb Connolly Chevrolet.

karenlee53

Jul 17, 2014

When we first started the process of looking for a new vehicle for our daughter, it seemed it was going to be harder than we expected. Once she took a test drive there was no turning back. We had some obstacles and it took a little more time than we thought. However, I was patient and my intuition told me this will work. Well it did! John Gould and Rodrigo Roa worked hard and it all came together. Within no time at all we were down there signing paperwork and my daughter was driving home in her brand new Chevy Malibu on her Birthday! John Gould was very helpful and informative about the features of the vehicle. Rodrigo Roa and Brian English were both very personable and professional. We would definitely go back and buy another vehicle from Herb Connolly Chevrolet.

Leo Bushky

Jul 15, 2014

As a first time car buyer, i wasn't sure about the process to buy a car but John Gould made it simple, clear and easy. I shopped around looking for the right car and saw it at Herb Connolly Chevrolet in Framingham. John's helpfulness and experience in the auto business dwarfed all other options I pursued and will be my first choice in looking for future cars! I want to also thank Andrew Christopherson for his hard work as well!

bbiddlesworth

Jul 14, 2014

As a first time car buyer, i wasn't sure about the process to buy a car but John Gould made it simple, clear and easy. I shopped around looking for the right car and saw it at Herb Connolly Chevrolet in Framingham. John's helpfulness and experience in the auto business dwarfed all other options I pursued and will be my first choice in looking for future cars! I want to also thank Andrew Christopherson for his hard work as well!

celiosantos

Jul 14, 2014

Quero agradecer pelo atendimento do Filipe muito profissional. Quero agradecer o time da Herb Connolly por ter conseguido o financiamento e por ter conseguido o carro que preciso.Muito obrigado.

powall

Jul 11, 2014

i would not recommend this dealership to anyone at all.. i bought a used truck from this place and the very next day the AC went and they told me oh well sorry cant help you.. I know there is just over the 125000 miles on it and they dont by law have to do anything but come on less then 24 hours and you dont do anything? I guess they dont care about their clients at all and will never get my business or recommendation to anyone in the future they are a rip off dealership that just pushes you into trucks or cars. very poor dealership and gives chevy dealers a bad name...

jeffrose1050

Jul 7, 2014

I've purchased all my Chevy's from John Gould at Herb Connolly Chevrolet. Always straightforward, honest, and real. They truly make it easy; this latest deal with a trade in took only about two and a half hours and we were driving our brand new 2014 Silverado.

m3psimpson

Jul 4, 2014

John Gould made our car buying experience great through the entire process. He couldn't have been more helpful. Brian English (Finance) was great, also.

barbara lucas

Jun 30, 2014

when the car was dropped off, one of the men came from the garage and immediately said can I help you.I didn't like the long wait for just an oil change.

tbone217i

Jun 30, 2014

I found the truck I was looking for online I decided to take the drive from westport mass.1hr and 25 minutes .Andrew brought me over to claudio and I told him IWas interested in a certain vehicle .After a test drive I was pleased with the vehicle.He worked with me on my trade in price .I got what I was expecting for it and we finished the deal .Claudio was very friendly and professional .one of the best salespersons I have yet to work with .herb connolly is a place I would recommend to anybody looking for a vehicle .I would also recommend claudio . (Top notch ) thank you herb conolly and claudio for making it so pleasant .

Rob Homsey

Jun 28, 2014

I have been going to this car dealership for years to have my car service. Always spot on with the customer service, staff and the mechanics working hard to get the problem with my car fixed. Once of the main reasons why I keep my Suburban. I partially appreciate the work of Jay Martin. One of the consultants. His understanding of vehicles and job knowledge is excellent.

edbouv

Jun 22, 2014

On my first visit to Herb Connolly I was greeted by a very friendly and knowledgeable service technician, John Concetti, that had everything prepared for my appointment. Some recall work was done on my Saturn as well as an oil and filter change and a complete vehicle inspection. When the work was completed, I was contacted via my cell phone. When I picked up the Saturn all the work was completed as promised, the car was washed. and the total charged was $0. I guess they give you a free oil and filter change on your first visit. How can you beat that ??

Mary

Jun 20, 2014

Love this place. Quality people. Quality work. Nice facility. Soooo easy for a busy mom to get car maintained hassle free

rimor

Jun 19, 2014

If you are looking to purchase a new or used vehicle in a relaxed atmosphere, Connolly Chevrolet is the dealership to visit. Our salesman, Lou Bove was pleasant and knowledgeable with no high pressure, answered all our questions regarding the purchase of our Malibu. We highly recommend this dealership.

Robert

Jun 18, 2014

Very happy with the overall service.

hwestcott

Jun 18, 2014

I have a 2007 RoadTrek motor home on a Chevy 2500 platform. Since we drive it back and forth across the country in the summer and around Florida in the winter, I want it to be serviced by competent, reliable people who know the vehicle. At Herb Connolly I always feel welcome and am confident that I leave my van in good hands. I always say, "If you find something that needs fixing, fix it." That's an open invitation for serous mischief, but I'm comfortable that nothing not needed will be done. It's good to be recognized and trade where I have the feeling that somebody cares.

Jim

Jun 16, 2014

Always completely satisfied...service person for me, john, is professional, courteous, helpful, and thorough...work always done on time, questions answered, and car is washed an vacuumed....

Roberta

Jun 16, 2014

I have been taking my vehicle for service for several years and the quality of service and the service advisor John has been outstanding. The service provided has always been done in a timely manner.

dnaha66

Jun 16, 2014

I recently worked with Joe on the purchase of a used Porsche. He made the transaction very easy, provided all of the information I needed, did what he said he was going to do and even arranged to have the car checked out by my mechanic while i was away for work. I returned to the car in perfect shape and ready for me to come in sign and drive away. I have been involved in many auto transactions but none were as easy and well done as this one.David

Gcerow

Jun 12, 2014

My Family has used Herb Chevrolet for over 20 years. The Service has been consistantly good. The assistance with my Car insurance in obtaining loan was greatly appreciated.

LaurenArsenault05

Jun 12, 2014

The time was coming for me to buy a new car and I am so glad I chose Herb Connolly Chevrolet of Framingham. I was greeted right away by Paul Sanotro who was super friendly, informative and answered all of my questions. Paul took the time to understand my needs and wants with the vehicle I was looking for. The level of customer service I received from Paul really put me at ease that this was the right place to purchase my new vehicle from. i would highly recommend Paul and Herb Connolly Chevrolet to everyone!

John Shoemaker

Jun 7, 2014

I have serviced my GMC Arcadia at H. Connolly, RT9, Framingham, ever since I bought it. They do a nice job, always on time, and the coupons are excellent. I will only have this dealership touch my wonderful Arcadia, one of the most underrated vehicles on the road. I just love it. This is not hype and is my sincere opinion.

chatty27

Jun 5, 2014

I test drove a 2014 Chevy Cruze here. After putting a $500 deposit down (I was told it was refundable) for them to locate me a car they never got the car, refused to refund my deposit and tried to sell me a different car. The sales team was very rude. They were swearing throughout the test drive and yelled at me when I requested a refund. Do not go to this dealership, they will just try to rip you off.

JaniceJenkins

Jun 5, 2014

I was a long term GMC owner, dealing with Long Automotive. When Long's moved their dealership and stopped selling GMC Yukons and Herb Connelly Chevrolet took over the location, I moved to Herb Connelly and Chevy Suburban as I wanted a dealer close to where I live. I was pointed to John Gould as the Suburban specialist. John has sold / leased me three or four Chevy Suburbans. The critical thing for me is prompt and thorough service following the sale. He also leased a car to my daughter, immediately coming up with a Chevy Traverse, perfect for her situation. Beth Jenkins

Debbie

Jun 4, 2014

I went in 3 times, in "emergency" situations. My tire light was on. A light on the dashboard is an emergency to me, versus scheduled maintenance. Jay was able to work me in within my time constraints each time. We tried a couple of different approaches to rectify the situation. Eventually a tiny tiny nail was found in my tire. This is what caused the tire light to turn on. Now the tire is fine. I trust that Jay and the guys I don't see will take good care of me and my car. Knowing someone who went to a different dealership with the same issue, and was told that the tires had been rotated and that a new tire had to be ordered only to learn the next day that the tire could be repaired not replaced, and that the tires were not rotated makes me appreciate Herb Connolly all the more.

john ferrecchia

Jun 4, 2014

I will need to make an appointment during the week and ask for a loaner vehicle

Joe Crager

Jun 2, 2014

Great organization, from top to bottom

Gio2014

May 30, 2014

Filipe seller very professional excellent thank you very much and I'm very satisfied with my brand-new car i'll definitely recommend this dealership.Thank you Herb Connolly for the great work!

blackcamaro

May 27, 2014

As i walked through the door of Herb Connolly Chevrolet, Lou Bove was the first smiling face to great me. From the start I knew this would be a great experience. Everything went smoothly from there on out, we looked at several camaros and Lou advised me which one would work perfectly for me. Then Lou worked with Rodrigo to come up with a great price with cash incentives and discounts. After the numerous signatures required, I was on my way down the road in my new car. I would highly recommend this dealership for anyone looking for a new car and my future purchases.

Mandre2014

May 25, 2014

We had a amazing experience thanks to Claudio Soares. Friendly place. Great service. My old car broke the transmission and they offer a solution so fast that I was amazing. We had a great deal trading a old (2009) Chevy traverse to a new 2014 Chevy Traverse. My family are very satisfied. Thanks everyone especial thanks to Claudio Soares. A+

Lewis Oxord, Sr.

May 24, 2014

When our 2006 Buick Lucerne is ready for service, we know where to take it. We have been taking our cars for service to Herb Connolly Chevrolet for several years now and from the telephone call for an appointment to the service technician writing up the service needed, we are made to feel special. Our questions and concerns are listened to and responded to thoroughly and we are off to an extremely comfortable waiting area with TV, coffee and doughnuts. They are busy and well-used by their customers, and when the service technician comes back to you to discuss the repairs and/or service, and you go to your car, you find it is vacuumed and washed and ready to roll. We have always been very satisfied.

Paul P.

May 22, 2014

Very helpful and they talked to me on a first name basis rather than as if I was just some random person or costumer that they just want money from.

StephWil

May 22, 2014

once again I was met promptly, the work was finished quickly, afterwards, the work was explained to me, and the checkout process was efficient. I have been a customer for years and I don't think that will change. The waiting room is very comfortable as well.

Tripp24aj

May 22, 2014

Sophia was fantastic to work with. I would recommend anyone and everyone to come see her and make a deal. Fantastic experience from the entire team

Jim F

May 21, 2014

This is an updated review to the review I posted on May 19th, I gave Herb connolly FIVE STARS but it posted as only ONE STAR! I cant figure out how to change or delete it so i'm posting another review. The service we received was top notched and couldn't be happier! I would definitely recommend Herb Connolly Chevy for all your buying or service needs!!!! Cars.com please correct my prior review to reflect FIVE STARS!!!! Thank You!

LBlanchard

May 21, 2014

He was very helpful person because I'm deaf. He took my time to discuss each other where made me to feel comfortable with him. I can ask ANY questions then he can answer. I'm very happy with my new car. :-)

Chris G. Stevenson

May 19, 2014

Purchasing my 2010 Chevrolet Equinox new from Mr. John Gould for a very fair price. I found that the service from the Dealership was outstanding. The go the extra mile to ensure you're satisfaction. My Service Tech Jay Martin is nothing but Outstanding providing the understanding of the issues that I have had, and ensuring I was very happy with the results. This Dealership is Family oriented, making you feel at home and very confident in the result with the service they provide. Also, a thanks to Justin Smith Service Manager, another example of an outstanding individual and knowledge he provides.

Teacher

May 19, 2014

After reading the positive on-line reviews of this dealership, my husband and I contacted Paul Santoro. Paul was professional, friendly and answered all our questions and concerns. After test driving the Traverse Paul gave us a tour of the dealership. I was able to ask a satisfied customer how she felt about her new 4 month old Traverse and the service she has recieved from the Herb Connolly dealership. She spoke highly of both. We were able to negotiate a price and purchased our Traverse that day. A few days later our Traverse was ready for us to pick up. Our experience was a very friendy and pain free experience! Lyn & Jeff

Feeley6724

May 17, 2014

I've purchased 2 cars from Herb Connolly and have always had excellent service. Would highly recommend this dealership to anyone looking to purchase a car.

Bill

May 16, 2014

I live in New York and I was in town (Needham) to move my daughter out of her dorm room when my brake system warning light came on. I knew my brakes were compromised, but I was determined to get to a GM dealer for proper service. Due to traffic, I pulled in to the service area just moments before 5:00. The first service guy said it was closing time and he was leaving promptly (he had his bags packed to get out of there), so I waited to speak to J.P. Russo. J.P. immediately sized up the situation and took control. He called the courtesy van driver and told him to wait because we would need a ride to our hotel. J.P. wrote up our service ticket as quick as he could and said they would analyze the problem the following day. Once the technician had a chance to look it over, it was obvious that the rear brake line had failed. J.P. pointed out that besides the obvious failure, the front brake calipers could not be 'bled' due to the rust on the bleeder valves. In addition, the flexible brake lines on the front wheels looked like they were the next thing to fail, and probably would not survive the replacement of the brake calipers. In short, I was looking at an extensive and expensive repair. J.P. let me know that it could take more than one day to repair and he kept me up to date on the progress. The vehicle appears to work quite well now after the repair and I would like to give a special thank you to J.P. Russo for handling the situation so well. I would also like to recognize the driver of the courtesy van (his name was Joe...I did not catch his last name) who waited for us and then delivered us to our hotel. Joe even offered to pick us up the next day, which was not needed, but it was very nice of him.

Mark DiDuca

May 15, 2014

It is about 6 years since I started to use Herb Connolly service for my 2008 Trailblazer and duringall the appointments for whatever service was required. I can only say that during my waiting, theykept me informed about the status of my vehicle and when it was going to be completed! Which wasmore or less what they originally said.

Tony

May 9, 2014

Very knowledgable and friendly people. Great waiting room.

semp1300

May 9, 2014

I was very impressed with the knowledge and friendly personality of the salesperson I worked with, Sophia Tiburcio. She was very professional and never made me feel pressured as can sometimes be the case when buying a new vehicle. Sophia made my experience at Herb Connolly Chevrolet that much better by making sure all of my needs were met and she found me the exact vehicle I was looking for. I would definitely recommend Sophia and the entire staff at Herb Connolly Chevrolet.

Teacher3443

May 6, 2014

After reading the positive on-line reviews of this dealership, my husband and I contacted Paul Santoro. Paul was professional, friendly and answered all our questions and concerns. After test driving the Traverse Paul gave us a tour of the dealership. I was able to ask a satisfied customer how she felt about her new 4 month old Traverse and the service she has recieved from the Herb Connolly dealership. She spoke highly of both. We were able to negotiate a price and purchased our Traverse that day. A few days later our Traverse was ready for us to pick up. Our experience was a very friendly and pain free experience!Lyn & Jeff

Bill

May 6, 2014

John Concetti always goes above and beyond to please his customers. Service with a smile. I would highly recommend everyone to Herb Connolly. Great Dealership.

jason

May 4, 2014

I was looking for a new Tahoe and found one with everything I was looking for at Herb Connolly. The sales and financing staff were very helpful.

Helen L

May 3, 2014

Just purchased a new 2014 Tahoe LTZ, very pleased with the entire staff, Lou Bova was terrific, very thorough and knowledgeable about the vehicle. All around a pleasant experience.

FF/Emt

May 2, 2014

Both the sales staff and the service staff were fantastic.

Tocci21

May 1, 2014

Buying a car from Connely Chevy was a great experience from start to finish... John Gould was my salesmen and he walked me through the process and took the time to make shore I was comfortable with my purchase

Doris Hinds

Apr 29, 2014

I was completely satisfied with the service I received at Herb Connolly chevrolet. I worked with Paul. He was great. He completely explained everything about the cruze. it was so satisfying sitting with a salesman who has such knowledge.

aileen

Apr 28, 2014

Need to have shuttle service to the mall on Saturday as well and not just weekdays.

Al Thomas

Apr 28, 2014

I purchased a 2013 Chevy 2500HD Crew Cab from another dealer. I went to this dealer for my first Service and they made me a life long customer. I just had a 15,000 mile service and vent shades installed last week and they were AWESOME from JB to everyone and I just had to tell someone about this. You only hear about the bad visits or prices no one takes the time anymore to say Thank You well I am doing that now.

simoncb

Apr 27, 2014

Lou helped me very well determine what best truck to get this year. Excellent service to get the truck prepared and do the trade-in.

HKfan

Apr 25, 2014

Connolly Chevrolet has an excellent service department. Their service consultants are very knowledgeable and professional. They are customer focused and care that your service issues or problems are resolved and fixed. They take the time to explain what they will be doing and what the costs will be. Not only do they fix your car, but they also establish a friendly relationship by letting you know they care about you and your car. I have been going to Connolly for my service work for over 20 years, and it is always a pleasant experience, of course, the repair work is top notch.

Charlie RB

Apr 23, 2014

Service started on time of Appointment. Met with smile from Service Rep.. Service completed in time that was quoted. Waiting area was spacious and clean.

Tom FR

Apr 23, 2014

Recently I bought my fourth car at Herb Connolly Chevrolet. Their knowledge of vehicle options and large inventory keep me going back. Sales staff is extremely polite and respectful of their customers. Service department has always done an A+ job on any service work done for my cars. Keep up the good work!

Billyandjoanie

Apr 23, 2014

Awesome deal and awesome salesman - Lou Bove! Friendly and courteous! I found the Trailblazer online on Friday, drove it Saturday and they held it for me until Monday and got me a great rate thru the bank and I drove it home Tuesday! I'd go back for my next vehicle!

divinodp

Apr 21, 2014

I had an amazing experience by the car of my dreams .Everything was very smooth with the help of This very professional Salesman: Claudio Soares.

Steve Klein

Apr 17, 2014

Service dept. always does what they say, on time and on budget.

Susan

Apr 16, 2014

My vehicle was towed to the service station. It was fixed the next day without any problems. Joe, from the service department was easy to deal with and recommended fixing the part rather than replacing with an expensive new part. The car is too old to invest a lot of money into.

bkenn34

Apr 15, 2014

I recently purchased a new Chevy Tahoe through John Goslow & Rod Roa & they were amazing to work with. They were honest, fair, and had all the accurate information I requested.They did not push us towards a decision and were very accomodating in all aspects. John went above and beyond as well answer questions we had late at night and picking up his phone every time we called. I would highly recommend this Dealership and will be a repeat customer.

Bcbos

Apr 12, 2014

They advertise cars as a higher trim within the model to get you in the store. I drove an hour to them just to find that they are playing games. Then they play the salesman game. I ask for the person I was working with, they said he's not here and I should work with this new rep. My contact was there and thought I never showed up.

hleblanc01

Apr 10, 2014

A very pleasant buying experience. The whole team at Connelly Chevy was great. Especially our Salesperson Lou Bove, no high pressure sales tactics, just the facts. We purchased a new Chevy Tahoe, the vehicle was fully explained to us by Lou, he went the extra mile.Thank You

Kbrook90

Apr 10, 2014

Great experience. Filipe helped me find the right SUV and making sure that my payments were affordable. Thank you Herb Connolly. Very happy with the purchase!

Amcleod8

Apr 9, 2014

After a nightmare at another dealership with my last truck, I was wary about buying a new truck. However, Herb Connolly was great about following up with my online inquiry and getting me the perfect truck quickly. My experience with Lou was great-he understood what I was looking for a got me an affordable lease right away. Thanks Lou and the Herb Connolly family!

Josearamirez

Apr 9, 2014

Gracias por la ayuda brinda para conseguir mi primer carro muy buena atencion conseguimos un credito un atendumiento rapido agrades o amigo Felipe por la ayuda

pnice

Apr 7, 2014

Hopeless and out of options the staff made my day.I want to thank Felipe and Rod for getting me a great deal.thanks guys.

edburns

Apr 5, 2014

It is my pleasure to recommend Herb Connolly car dealerships. I can do so knowledgeably since I have bought all of my cars here since 1978. On Friday, April 4, 2014 I visited the Chevrolet dealership in Framingham, MA. It was my good fortune to meet a fine gentleman and salesman named John Gould. After determining our budget and desires, Mr. Gould offered a completely fair price for our 2008 Chevy HHR and showed us three models of 2011 Chevy Cruzes. We took a test drive and then a different car for a test drive and drove the selected car home the same day. Everything was un-pressured and low key. We left happy and on a high note with a much better car than we came in with. Hooray!

Cynthiabicalho

Mar 30, 2014

Felipe presented great customer service, he helped me pick out the car I wanted and I loved it! best place I've been to so far!

Daniel1587

Mar 30, 2014

Felipe is a very good worker. He was so kind and friendly. He made my visit very good. I would definitely recommend this dealership. Thank you.

sst174

Mar 30, 2014

This is the second truck I bought from this dealer. I had a couple of hiccups but the sales force did a great job working all of them out for me.

SuzDuprei

Mar 28, 2014

I was extremely pleased with the job that Herb Connolly did with my car. I was trying to get my car fixed while living in Springfield and they, especially Jay, were extremely helpful. Definitely recommend them for future service. Also the waiting area is top notch,

SuzieDee

Mar 28, 2014

Beginning with Laura..she is a pleasure to deal with to make reservations for service.. Jay, thank you for being my trusted service advisor. Finally, thank you to all of the technicians and guys that make my car run smoothly and look absolutely beautiful. I truly appreciate you all, and hope that this review are conveyed to you on my behalf. Thank you

dduoliveira

Mar 24, 2014

Filipe is a very friendly guy . All the experience with this dealership was amazing , I have the car that I wanted and I'm happy with every single thing here !!! Very recommend !!

Peter15

Mar 23, 2014

Filipe was very helpful. He helped me find the right car for my needs. Great customer service, great experienceI really recommend this dealership. Thank you!

pmhurtonyahoocom

Mar 22, 2014

I just want to start out by saying I had stop buying new cars because of the terrible experience I have had other dealerships. A friend of mine told me to try Herb Connnolly, I wanted to buy a new 2014 silverado pickup and I did not want to wait a couple years for a used one. I gave Herb Connolly a try. I meet Claudio Soares after talking to him for about 15 minutes I realize I found the person I wanted to buy a new truck from. I told him my mind was set on a few things in this truck and if they did not have it on the lot could he locate one or could I order one he said yes. That was one sign I got was positive to me, he was not going to try to sell me something I was not going to be happy with. I left that afternoon because I ran out of time I told him I would be back the next day, he said he would look for the truck I was interested in. The next day I stop by and felt so computable with Claudio he was like a lost friend. He show me a truck and had me take for a test drive. I told him after I wanted to bring my wife by because the truck was for her. The next day we stop by and she saw a truck that had just came into the lot she loved it and we put a down payment on it. We were going to pick it up on Monday. I went home that night and kept looking at the truck that I had bought. I was not happy with the truck, it had some option I did not want, and cost a few more thousand dollars. I went back the next day to talk to Claudio told him I was not truly happy with this truck. THIS IS WHAT AMAZED ME, he said you need to be happy with the truck what do you want to do, I said I would like to order the one that I had pick out. He talk to Douglas Barcelos the next thing we were doing was ordering a new silverado with the option that I wanted. Claudio made this a very positive experience, as far as I am concern Herb Connolly and General Motors is lucky to have a salesman like Claudio, and I Hope Herb Connolly realizes this. Everyone I talk to about my new truck I tell them about Claudio and Herb Connolly.

Jerbal

Mar 19, 2014

Experiece was great. Lou was very helpful and transparent through the entire process... Bought many cars... This was the easiest one so far..thanks again!

ChrisOB2008

Mar 18, 2014

My experience was great . Everyone was friendly and willing to help. I will def. go back and recommend this dealership to my friends and family.

KAISSON

Mar 18, 2014

Felipe was very help full when a got to the dealer her was friendly and he did very well help me to pick up the car that is going to make difference for me to perform my job

Sheilaalves

Mar 18, 2014

Felipe was very friendly, and caring, and aware to our needs Very satisfied with his service....Felipe is a great salesman it was a pleasure to work with him

sepper

Mar 14, 2014

I have bought two cars and recommended a family member who also used John Gould, he is great! The friendly service John continues to give is why I come to him. Thank you!!

Ana13costa

Mar 14, 2014

Claudio really worked hard trying to know my most intimate taste. He found a car that met my needs and within my budget. The nice part of my experience is that he strove with all possibility and patience for over two weeks without pressure or insistence and with great sensibility and care he complete the sale successfully and smoothly . I deeply recommend this dealership and specially this seller Claudio Soares, he surely has the ability to be a manager. A+++++

Jesta1972

Mar 12, 2014

He was very helpful and a great help with my decision. I would gladly come back for my next car to have Filipe help me.

Equinox2014s

Mar 11, 2014

I had a wonderful experience working with Claudio and would most definitely recommend him and Herb Connolly to anyone looking to purchase their next vehicle.

Prarnaldo

Mar 11, 2014

We are very happy with the Service that we got here.filipe made us feel very comfortable and was very understandable made us feel special we loved it thanks for Avery thing

Lhamilton2

Mar 10, 2014

This is my family's 3rd time working with Lou and 4th time working with Herb Connolly. It's comforting to work with someone you trust and who exemplifies professionalism and is highly knowledgable about their vehicles. We recommend Lou and Herb Connolly without reservation.

Gsousa09

Mar 7, 2014

Great service. Very content with everything. Got in, he helped me pick the perfect vehicle for my needs and gave me an excellent deal too.

Ksarrette

Mar 7, 2014

Claudio is such a amazing person he really took the time to put me into a car that I love I won't ask for anything better.

Sandrinha22

Mar 6, 2014

I received a great service.All my needs were met,and I was very HAPPY...I will recommend to family and friends!! I LOVE MY CAR <3 Claudio was great!!

matt555

Mar 4, 2014

I walked into Herb Connolly on Presidents day to purchase a new truck. While I didn't totally know what I wanted, I had some rough ideas and prices from shopping around. I talked with Lou for a little while and we sat down to see what would be the best truck for me. Lou went above and beyond to get me the best deal possible on my Silverado, and I would highly recommend Lou and Herb Connnolly for your Chevrolet needs.

Cory Seguin

Mar 3, 2014

This is been one of the best dealers iv been too in a while I will be recommending this to every body I know at home

Crosby300

Feb 28, 2014

I've dealt with another dealer for years and never received the amount of customer service and respect that John Gould and Brian English gave me during my experience. They where honest and honorable, something that I have not experienced buying a car. This will be my new place to buy any car that I need. I would highly recommend not only this dealership but these 2 individuals as your future sales person and finance person. I truly appreciated the ease of this experience and feel like my family received a car we needed at a great price.

dzakur

Feb 25, 2014

Most people can agree that buying a car is usually a form punishment or rite of passage we all hate, but have, to go through. My experience with Herb Connolly Chevrolet was NOT one of those times, so I wanted to take the time to write a POSITIVE review as it is TRULY warranted. After finding out we are having our 3rd kid, we needed a bigger car. Having purchased 2 cars previously from Herb Connolly, they were our first stop. I'm admittedly a pain in the *** when it comes to buying a car - spreadsheets, research, etc - an I am generally untrusting of car dealerships ever since I had a few bad experiences elsewhere. However, my 3rd experience with Herb Connolly Chevy quickly reminded me of why I love buying cars from them!- They work hard to make you feel welcome and that you aren't just a sales quota number.- They are genuine, patient, and understanding.- They turn over every stone to get you the best deal (I shouldn't be driving a truck this nice!).- They take care of their employees (3rd car in 10 years, and everyone from my 1st car purchase is still working there - that says a TON).- They are quick to respond, via email, phone, and even text.What this all adds up to is a wonderful, stress-free, smooth buying experience that felt more like a partnership than a challenge.Herb Connolly Chevy has my business for LIFE!Special thanks to Andrew, John, and Barry - who all made the experience fantastic. Keep up the great work!

TRat56

Feb 23, 2014

This is the forth Chevrolet in five years that I have purchased from the Herb Connolly Dealership, specifically John Gould. John is a great salesman that is willing to listen to what car you are interested in, then explain to you all the variations of that specific model. John is willing to negotiate price and research discounts in your favor. John keeps you, the buyer, in a comfortable position through the process of the major purchase of a new car, For these reasons I will keep doing business with John Gould at Herb Connolly Chevrolet.

Mtavares1

Feb 14, 2014

Felipe was awsum to interact with, he made the purchase of my first car a pleasant experience that I will never forget. I ABSOLUTELY will recommend him to any and all, and I'm totally coming to him for my next purchase !!!!

Sammy Reinhardt

Feb 14, 2014

I was very satisfied with the job that Connolly Service did with my car. I was trying to get my car fixed while living in Waltham and they, especially Jay, were extremely helpful. Definitely recommend them for future service. The waiting area is great too!

MichaelLopresti

Feb 12, 2014

I purchased a new Chevrolet Silverado. I had many special requests for options and the color of the vehicle. They did not have any that I wanted on the lot. John Gould was very patient and spent allot of time with me until he found one that I wanted. This is the fifth car I have purchase from John and Herb Connolly Chevrolet. John and the entire staff there have always been great and they always gave me a good price for the vehicles. I would highly recommend John and the staff at Herb Connolly if you want to purchase a vehicle .Mike Lo Presti

Ljcarservicesllc

Feb 6, 2014

I think Claudio Soares is a good sales man he helps me a lot to buy a nice car I would encouraged all my to here at Herb Connolly and seen him in person if you need a good car .Good luck man !

buraale

Feb 1, 2014

These guys lied about everything, they sold me a car that needed a tune up and they also promised that they've matts/carpet but somehow after they got the money I was given the run around so I recommend you to seek another place for your hard earned money.

Maggie

Feb 1, 2014

Armando es una persona buena y al igual que Rodrigo a tiende n biem a las personas yo estoy muy satisf echa con el servic io gr acias por tod o.

Gemini17

Jan 28, 2014

I was really pleased with this dealership. Excellent customer assistance, great atmosphere. Would defiantly come back for future purchases and would recommend a friend or family member

chevy 13

Jan 27, 2014

I had a good experience with claudio. He was very friendly and patient with myself as well as my husband and daughter. I would recomend working with him to future car buyers!

jbona

Jan 27, 2014

I've been lucky to work with John Goslow twice over the past two years and can't say enough nice things about the experience. After totaling my 2012 Cruze, John made the process of getting into a new car stress free and easy. I was able to pick up a brand new 2014 Cruze within a few days of contacting him at the dealership. He has to be the most patient and knowledgeable sales rep ever (he made sure to explain every new function the 2014 Cruze had and made sure I understood the ins and outs before leaving the lot with it). If you are in the market for a new or used car definitely contact John!-Jim B.

chevyHD02053

Jan 26, 2014

This our 3rd vehicle purchase with Paul Santoro & will go to him on all future purchases. Joe in the Finance dept was also very helpful in making the purchase very pleasant.

kwilsonpowers

Jan 26, 2014

Very friendly and a people person. He put me and my children in a safe, new to me vehicle, a Honda Pilot. Awesome service! Thank you a million Lou!

ORosario78

Jan 24, 2014

To start, I went to the dealer with my daughter who purchased a checy cruze. I went around and saw the car I like which was a Malibu, to be honest with you I was not looking for a car but I fall in love with the Malibu since I already have one (1998). I spoke with Filipe, he worked his magic then the rest is history. I have not picked up the car yet because the registration and insurance still on the works but I am extremely satisfied with the way the whole process was handle. The professionalism the staff show was the best.

Dan Shapira

Jan 22, 2014

I recently purchased a lease for a 2014 Chevy Cruze, and once again, the staff at Herb Connolly Chevrolet could not have been more helpful. I have been a long time customer at Herb Connolly and the customer service is really 2nd to none. 3 years ago I purchased a lease for a 2011 Cruze and dealt with John Goslow. This time around, I again dealt with John, and again, his knowledgeable, no-pressure approach was great to deal with. I would also be remiss not to mention Joe Dell'Ollio. He was very helpful as I tried to decide whether to buy or lease. In short, I recommend anyone who appreciates great customer service and a no pressure sales approach to head over to Herb Connolly Chevrolet.

Jackiel85

Jan 22, 2014

I would recommend this dealership and Armando to anyone who is in the market! I have had an absolutely amazing experience here at herb Connolly!

lbyrmy

Jan 21, 2014

Recently purchased our third new vehicle from Herb Connolly Chevrolet a 2014 Traverse. They always have the best deals and first rate service when needed. John Gould and Andrew Christopherson were very product knowledgeable and professional, which was important in our final purchase. Thank you....

Putzs

Jan 14, 2014

Everything was smooth as glass.salesmen very knowledgable .they set up financing .everything was done on time as promised .looked at it Sunday afternoon and drove it off the lot Monday.bravo to the team at herb Connolly.

shredda25

Jan 14, 2014

The service was helpful and friendly. Filipe was courteous and eager to help. I am very happy with the service that was provided to me.

DonnaMcG

Jan 13, 2014

Claudio was wonderful to work with. He is friendly and knowledgeable and made the whole experience enjoyable. I would highly recommend Claudio and Herb Connelly.

R McCusker

Jan 10, 2014

Herb Connolly has provided excellent technical and professional care for my Corvette. It has made my Corvette much more fun knowing the technicians are well trained and capable in the diagnosis and care of this iconic sports car.

KattyC

Jan 10, 2014

Great customer service! Filipe is very professional and he was very helpful finding me the right vehicle. Making sure that the payments were affordable for myself. Thanks Herb Connolly and his team for the great experience.

CAPTAIN THOMAS HASTINGS

Jan 9, 2014

Just wanted to extend my thanks and applause to you and your staff for taking care of me with my new truck purchase. A+ all the way per usual Andrew, Brian and Joe. I'll be back for the next one!

Adilsonchagas

Jan 7, 2014

Comprei meu chevrolet Camargo 2013 com a sopeia e estou tao feliz , o processo foi rapido e muito facil , ela tratou eu e minha familia muito bem me senti em casa . Otimo servico e atendimento . Obrigada sopeia sou um cliente seu pra vida toda .

Marcelogeneroso

Jan 7, 2014

Great customer service, very satisfied. With the experience , Sophia is not only very professional but also she is always ready to help you . Thank you guys you rock

MK0B

Jan 7, 2014

This will be my first car that I have ever bought. John Gould was awesome, he made sure that I understood everything that was happening and wanted to see me get a reliable car. I trust him and will be going back to him for all future purchases. Douglas Barcelos was also great, he made everything happen and was very friendly. Brian English was great to interact with, he made sure I understood everything having to do with the finances. I love this dealership out of searching for my first car I had the best experience here and will be returning.

MalibuR

Jan 6, 2014

Filipe is very professional and polite. I had a great experience with this Chevy dealership. I will definetly recommend this dealer to friends and family.

Mellis316

Jan 6, 2014

I had a grey experience. Filipe made it easy to pick out a car and to get through the whole process. I will be recommending this dealership to friends and family.

WallyCruze

Jan 6, 2014

Claudio was a pleasure to work with at Herb Connolly Chevy in Framingham. He listened to my needs and came up with many options for me to consider, all with no pressure. Claudio worked very hard to meet my pricing requirements and I am happy to have given him my business. Thanks, Claudio!

Josicosta

Jan 6, 2014

I had a great experience buying my car with Filipe Ribeiro . Dealership was very clean and friendly. I really recomend this dealership to anyone buying a new or used auto. Filipe Ribeiro helped me find the perfect vehicle that fits my needs and made it affordable. Thank you Herb Collony for my great experience

pauljmeehan

Jan 5, 2014

Working with Lou Bove was absolutely the best experience I have ever had in buying a truck. I own a landscaping business and have bought quite a few trucks over the years and have never been treated better or more fairly than I was by Lou. I am a researcher and I like to get the best deal possible. Prior to going out to see Lou I knew my prices and already had another great deal lined up. I enjoy the process of buying and expected to have to work to get a better deal. I didn't have to work. Lou knew the pricing in the market so well he beat the deal I had already had on his first offer. I was amazed (and a little disappointed) that I didn't have to haggle at all. I had done a lot of work at other dealers to get to the deal I had and he beat it on his first offer! Then came the part that put it over the top for me. I was buying the truck. Lou knew that I was buying the truck. He then proceeded to inform me that he could give me a $1,000 top of the line cover for my pickup bed because there was a promotion that Chevy was running that I didn't know about. I almost fell out of my chair! He did not have to tell me about this and he did anyway, and he did it with a smile. Lou was by far the best person I have ever worked with when buying a truck. This was actually 3 years ago that I had this experience. I have since bought another truck from Lou and have told other people to go out there and see him. I would have bought a new SUV as well but we decided to wait a little longer on that one. I'm writing this review now because I just referred a friend and needed to get the contact info to send over and I found it on this site when I searched. I live 45 minutes away from the Herb Connolly dealership but will continue to go see Lou whenever I am looking to buy and tell everyone else to as well. See you soon Lou!

mlanzoni

Dec 31, 2013

Two years ago I walked into the dealership and met Lou Bove. I didn't have much money and my credit was not so great. Lou was able to put me in a certified chevy cobalt with the monthy finance payment being exactly what I said I wanted to spend. A year later I brought my daughter into meet Lou. She didn't have any credit and after speaking with Lou, he was able to find her a car and financing was approved. This past month we were in need of a car and automatically went back to Lou. Within a week we were financed and back into a Malibu. The experience with Lou finding a car in our price range and Rodrigo for securing financing has been great. We would highly recommend Lou and the dealership for a great car buying experience.

SandraAitken

Dec 31, 2013

The experience that I had was very relaxing. No pressure from anyone involved with the transaction including Armando's supervisor.They treated me very fair and did everything they could to reach a price that both could work with. Armando was very informativeand if there was something that he didn't have an answer to, he would find someone that could.Since this vehicle is fairly new, I'm sure the service department will be just as good.Thank youSandy

blumenau

Dec 24, 2013

I couldn't ask for anyone better than Claudio. He drives to make the total experience enjoyable along with creating a great deal. He is always thinking about the next step before you even think to ask the question. I wouldn't hesitate to recommend him to anyone.

CAMORIM

Dec 16, 2013

In 2008, I stopped by the dealership looking for my first car. Not only did I find my first car, I also found the comfort of buying a good car. Douglas was attentive and very personable. He helped me find the right car I wanted and needed at the time. Any questions I had related to the car, I could always call Douglas and he would help me! Always providing Great Service. I had to move to the West Coast for work and when buying a car here I was able to call Douglas and he was able to guide me in buy a good car. Great person to work with! Thank you!

lougoldberg66

Dec 16, 2013

I was in need of a replacement car for a "totalled" Corolla. I went to Herb Connolly Chevrolet because i had bought a Malibu from John Gould 5 years earlier and was satisfied with that transaction and during the five years Herb Connolly Chevrolet had serviced both the Malibu and the Corolla and had done a good job.The dealership has everything that I want. In sales, everything is upfront and I am made knowledgable about any model or type in which I express an ingerest. Sales and service have always provided me with professionalism in their service, knowledge in their work and explanations, and courtesy in our conversations.When it became obvious that I had to replace the Corolla I knew that I would choose between Toyota, a car that had provided years of good service or Herb Connolly, a dealership that had provided years of good servicel I chose the dealership.

Mariafranco

Dec 13, 2013

Comprei meu carro com a sophia meu cruze 2014 e estou muito contente ela e a melhor vendedora q eu ja conheci , profissional e sempre disposta a trabalhar e ajudar as pessoas . Obrigada pelo otimo trabalho ;)

silvaapjr

Dec 12, 2013

I am writing this review to let you know of the outstanding service I received from one of your sales representative, Mr. Claudio Soares. I was at your Herb Connolly Chevrolet dealership in Framingham, Massachusetts this past Saturday searching for a vehicle when I had the pleasure to be serviced by Mr. Soares. He was extremely attentive, helpful and extremely knowledgeable. I will most definitely come back as soon as I make a final decision on the kind of vehicle I will be purchasing. I would like again take this opportunity to thank Mr. Soares for all his help and attentiveness to me and my family. Thank you.

Vettgirl

Dec 11, 2013

Claudio Soares was extremely knowledgable and patient. He really went the extra mile. Everyone I came in contact with was congenial and helpful. I would not hesitate to recommend this Chevrolet dealership to my friends.Claudio Soares made my experience at Chevrolet pleasant and enjoyable. He treated me with honor and respect. I will definetly recommend him to my friends and family.After having a bad experience with another salesman that was rude and disrespectful.

maggie69

Dec 11, 2013

Claudio is very nice and professional and accommodating. Would definitely recommend coming to this dealership. They explain things clearly and answers all your questions happily.

jfagundes

Dec 10, 2013

It was a pleasure to work with both Claudio and Douglas. I came in for a service appointment for my 2010 chevy equinox and ended up walking out with a 2012 toyota corolla for half of the price! Great bargain for me. I highly recommend this dealership. I have purchased my last two cars from them.

MeireRav4

Dec 10, 2013

Claudio was very helpful and made our car shopping experience very enjoyable. Pleasant to work with and did what ever he could to get the best price.

Jetta06soto

Dec 9, 2013

Claudio was a pleasure to work with & truly understood how to support our decision to purchase a Jetta. He ensured the highest level of transparency

chhfast

Dec 8, 2013

Professional and enthusiastic about providing information regarding the various car models and features associated with them. I would definitely recommend working with John if possible.

elgnebeth

Dec 8, 2013

Excellent experience, friendly staff, warm environment. I went into the dealership to see if it was possible to buy my dream car.. IT WAS!!! Thanks John for going the extra mile for me .. This will be my one-stop-shop for all my car needs.

Israellima

Dec 7, 2013

Comprei um audi com a sophia e estou muito feliz eu e minha esposa realisamos nosso sonho de ter um carro semi novo do jeito q queriamos :)

Katialima

Dec 7, 2013

Comprei uma equinox nova com a sophia e estou tao satisfeita . Ela me tratou tao bem e meus filhos tambem , sou uma cliente muito satisfeita :)

blarney17

Dec 6, 2013

Our experience with this dealership was great. Paul Santoro worked with us in a friendly and experienced manner. We were specific in our requests and he understood exactly from where we were coming. Rodrigo Roa was also very helpful and friendly without being overbearing. We would not hesitate in visiting Herb Connolly again if the need arises.

michaelp2012

Dec 2, 2013

Lou Bove was the sales person. He was friendly, courteous, responsive, attentive & efficient. The finance people were easy to work with & the vehicle was prepared well for delivery to me. Lou provided a comprehensive introduction of the vehicle's operation & technical features. I was introduced to the service department folks for future contact. My return trip for inspection & sticker was done immediately upon my arrival. Nice people.

teezah

Nov 30, 2013

Armando, our Sales Person was polite, clean, friendly, and very nice. It was a pleasure to work with him on finding the "Just right" version of the car we had settled on..a 2014 Chevy Sonic. He patiently showed us model after model, pointing out the features each one offered, while we asked him hundreds of questions. He was obviously well read on the vehicle, and knew all the answers to our questions. He gave us a tour of the premises, introducing us to the Sales ans Service Mangers as well as offering us beverages of all kinds. This is not the first time we had bought a new car, but we were happy to be treated like we mattered, he remembered our names each visit, and had great manners. I know most people think that price matters more than the Salesperson. I also know I could've purchased this car from any Dealer, there is one MUCH closer to where I live. But, I had been told by a friend, that this place was the absolute best to purchase a car because of the people who work there and who have always been pleasant to her. After meeting Armando, my wife and I knew we had found the right place to purchase our new car, and we have not been disappointed. The showroom itself, as with most others, is bright, welcoming, and clean. The car we wound up buying had more options and cost less than everywhere else we had searched. I would recommend you start here first. You may not need to go anywhere else. We highly recommend Armando as well. Thank You Herb Connolly Chevrolet!

Red Chevy Traverse

Nov 28, 2013

This was a very unique experience. I was very pleased in having Claudio assisting me on buying my new car.I definitely recommend Herb Connolly Chevrolet in Framingham.

Chevguy

Nov 28, 2013

I am shopping for a new, Claudio was very knowledgeable about Chevy cars, and very friendly and hassle free. When deciding to buy he is go to guy.

mkjkdealerrater

Nov 27, 2013

Lou Bove was extremely helpful and responsive from the very first conversation on the phone to going over vehicle gadgets after the purchase and delivery. The price he gave me over the phone was the price I got when I actually showed up at the dealership. My only disappointment was that I came in ready to fight and negotiate about my trade-in and Lou made it impossible offering me exactly what I wanted for it right from the get go. If you are in the market for a Chevy make sure you visit Herb Connolly and ask for Lou Bove.Maros Kustar

Maravillegas

Nov 26, 2013

Muito obrigada Sophia pelo otimo trabalho eu e meu esposo estamos muito felizes com o carro . Estaremos sempre te mandando referencia , estou apaixonada com meu cruz obrigada .

ngates2009

Nov 26, 2013

Claudio was extremely friendly and very helpful. He made my car buying experience smooth and painless. I would buy another car from him in a heart beat.

Albano99

Nov 26, 2013

Comprei un chevy cruze com a sophia ora minha esposa e eu nao poderia estar mais satisfeito , esse ja e meu 3 carro com ela . Cliente pra vida toda

camaroamarelo

Nov 26, 2013

My shopping Experience at Herb Connoly was very pleasant. Claudio Soares was the sales associate who made the usually painful process very smooth. Claudio is very patient and always tries to give customer valuable advise. I had outstanding experience!I give five stars rating to Claudio Soares to Herb Connoly!

cupka524

Nov 26, 2013

Andrew was very friendly when I came in to buy a Chevrolet Impala. He made the process a speedy one and enjoyable which is very rare when buying a new car in past eperience. Two thumbs up.

Danieloliveira

Nov 26, 2013

Obrigada Sophia pelo Otimo trabalho , estou muito satisfeita com meu carro , sou um cliente maus a satisfeito , tenho some the coisas bias para falar do Seu trabalho .

Camaro67

Nov 24, 2013

Thank you for the sales experience on my 2SS black Chevy Camaro! I would recommend my friends and family to this dealership and you were very knowledgable with your product. Thank you again.

Ed68

Nov 24, 2013

Primeiro quero te agradecer pelo excelente atendimento que o Sr.Claudio me deu e tambem agradecer pela venda do Chevrolet Spark 2013. Amo meu carro, super economico e um preco bem bom e barato. Em breve estarei de volta para comprar um carro para minha esposa. Obrigado mais uma vez

Equinox13

Nov 24, 2013

I bought a car from Claudio and I am so happy with my purchase. I bought a Chevrolet Equinox 2011 pre-owned. Great car, great service great dealer. Thank you all from your help and a special thank you for Douglas for getting me approved

Lh_suarez

Nov 23, 2013

Claudio was really great. I had some annoying experiences while carShopping in the past, so I was pleasantly surprised with how smoothly it went. Claudio greeted us warmly and was very knowledgable. He was not pushy at all and took his time to answer all if our questions in a very professional manner. The whole process was very efficient and Claudio treated us very well.

RedSilverado2007

Nov 23, 2013

Comprei uma Chevy silverado com o Claudio na. Herb Connolly Estou muito satisfeito com a atencao e a seriedade com os clientes. Recomendo ele para quem precisar de um carro melhor. Edimar Ferreira. Obrigado Claudio.

michelsoares1

Nov 22, 2013

comprei um camaro ss com o claudio e o atendimento excelente eu recomendo a qualquer um nao vejo a hora de comprar o proximo e recomendar aos meus amigos ele resolvel tudo sem problemas.

mirandamadrene

Nov 22, 2013

The sales consultant Claudio was especially helpful and went above and beyond in helping us out. Overall it was a great experience and I will be back again.

Naiara

Nov 22, 2013

Claudio was very friendly, very helpful and he knows what he's doing. Thanks for the great experience Claudio. I Would definetly reccomend this dealer.

PaulTopCat

Nov 22, 2013

I was treated very well and was able to get the accessories that I wanted and theses were available at the dealership. The dealership did a wonderful job installing them and I am very well pleased.

Rod1981

Nov 22, 2013

I recently went to the dealer to look for a vehicle .... Wasn't necessarily looking to buy that week! Just basicly browsing!I was amazed by the approach that Claudio had!Dressed to impress ... He was very attentive to hear what I had to say! Making a long story short ... We ended up buying a beautiful camaro 2014 and I couldn't be be any happier !Thank you Claudio for your phenomenal service & great personality!

silverado888

Nov 22, 2013

I recently purchased a 2014 Chevrolet Silverado and couldn't be happier. Andrew and the rest of the staff made everything very simple. Brian in finance was also helpful!

timjameson709

Nov 22, 2013

Herb Connolly is the best!!!! I had spoken with Andrew on the phone about a specific 2013 Tahoe that they had online. I had dealt with a few other dealerships on the phone/internet and was not to pleased. Andrew was very understanding that I was not going to be able to come in multiple times because I live in Boston and my time is very limited. I left a deposit on a Tuesday night, came in on Wednesday morning and by noon that day I was driving the new Tahoe!!!! Quickest vehicle purchase I have ever had!

tonysorce

Nov 22, 2013

The entire team at Herb Connolly Chevrolet is knowledgable and friendly. They put a great deal of focus on customer service. I have bought several cars from this dealership and will continue to buy and service my vehicles at this dealership.

victorlugo

Nov 22, 2013

Claudio did a great job assisting me in my search for a Chevy Cruze. He was friendly and went more than out of his way to help.

Chapines

Nov 22, 2013

I bought a used car with Claudio and I had a great experience. Very professional and helpful. I would recommend him to any person who wants to purchase a car. Thanks Claudio again

Chevyguy324

Nov 22, 2013

This is my 3rd car to buy from Herb Connolly Chevrolet. I think this may have been the easiest one yet! They are always so helpfulan make the purchase hassle free. Service is great too! They have loaner cars available if you need extended service.

MacGsantos

Nov 22, 2013

Great place to check new models and the employee provided me all the information I needed in order to better decide which car is the best for me. I recommend it.

MacStemberg

Nov 22, 2013

I could have not asked for a better experience then the one I had at Herb Connolly Chevrolet. I recently purchased a Chevy Express Cargo Van for my Painting Company. They were able to help me get the necessary build outs for the vehicle at a great cost!

ajg46

Nov 21, 2013

This is the third vehicle I've purchased from John and Herb Connolly. I've always found them to be professional and wonderful to deal with. I have recommended many of my friends and relatives to them and they have always come away very satisfied.

Cadillac Lounge

Nov 21, 2013

Claudio was positive and excited about Chev, and gave me an outstanding customer service. I am very pleased to recommend the Herb Connolly as an efficient professional group. They will take great care of you and you will have a friend in the car business that you can trust forever.

Edu1978

Nov 21, 2013

I came here on a referral from a good family friend and couldn't be happier. Claudio listened to my wants and needs and was able to walk me through the many questions I had which ultimately got me the car I wanted. There was no hassling or trying to sell me something I didn't want which made my experience very enjoyable. I will definitely be recommending this dealership to anyone I know looking to purchase a car

fabbarbi

Nov 21, 2013

I bought two cars at Herb Connolly and bring them for service regularly. Great dealership and great service!! Douglas is very professional and a great person to deal with!! I definitively recommend this dealership!!

Ferrarimp

Nov 21, 2013

Absolutely spectacular experience!I have purchased many vehicles in my life and this is the first one where I felt the sales person really considered my needs and was not just trying to sell me a car. Sophia was very friendly and she patiently went through all of the options of the Chevy Cruze for me. Her manager Douglas was also very easy to deal with. Overall I think I got a great deal on the car and will recommend this dealership to my friends!

Koliveira

Nov 21, 2013

Great customer service, definitely recommend herb Connolly. Douglas and Sophia was great, they Maid the process of buying a car much easier, please visit herb Connolly Chevrolet before buying a car...

Lucyfull

Nov 21, 2013

Barry was great to work with. He us very knowledgable and kept me at ease . This is a great dealership for people who don't want to be pushed around

MaryAnneFaith

Nov 21, 2013

I stopped in Herb Connolly Chevy today to look at the new Stingray! Doug Barcellos greeted me like I was an old friend and made me feel very welcome at the dealership. Doug was fair in his pricing on the car and I will be back soon to drive home my new toy!

Nofala

Nov 21, 2013

I wanted to say thank you to Andrew at Herb Connolly Chevy! I recently got out of bankruptcy and I was in need of a vehicle. Andrew and the team at Herb Connolly were able to get me in a certified Malibu and drive off the lot the next day!!!!

Starterline

Nov 21, 2013

I am giving this review because I had a really nice visit with this car dealer. The sales agent John and his associate Andrew was responsive to my questions and found my answers. As I was not ready to buy on this day. When I am. I will be sure to return.

Swilliams123

Nov 21, 2013

I have always been a service customer at with Herb Connolly Chevrolet but this was my first new car purchase. I was very surprised how easy it was to work with these guys. Very simple process with efficient employees!!!!

vinmarques

Nov 21, 2013

Douglas was very nice and polite man. He explained the benefits of doing the purchase and was very patient with me even though I didn't know what I wanted. I think I made a great buy and I couldn't have done it without him. I would definitely recommend this to friends and family.Five Stars all around.

Zova76

Nov 21, 2013

I went on autotrader to sell my vehicle. I called Andrew and he made an appointment to inspect my car. Within 30 min of being there I had a check for my car! Thanks Andrew!

melissabufe

Nov 20, 2013

Andrew made the car buying process a breeze!! I was worried coming in about feeling pressured to buy before I was ready and I never got that feeling with Andrew. I appreciated his kind personality and you can tell he really enjoys his job and cares about making the customers happy. I will definitely refer Herb Connolly to family and friends who are looking to a buy a car in the future.

Texaskiller

Nov 20, 2013

Doug B you rock! I had my best experience of my entire life! I know you been with Herb Connolly for 10 years and I highly recommend your services !

thebunn

Nov 20, 2013

I recently purchased a new 13 silverado and it was quick easy affordable and every one was friendly. I would recommend any one who is looking to buy and or trade in to stop by therw before making a decision

alex3107

Nov 20, 2013

Hi my name is Alexsandra, I bought a car from Sophia a couple months ago and I couldn't be more satisfied, she is a great sales person and was very professional and so kind thru out the process. My family and I are definitely completed satisfied with the purchase of our new vehicle! Thank you so much Herb Connolly for giving me a wonderful experience on my car purchase.

ANICELIO

Nov 20, 2013

Great place with quality Services..Will recomend anyone to stop by and pay them a visit.Look for Douglas and Sophia, you will be really happy with their service..

bmor00bam

Nov 20, 2013

I was treated like royalty, with respect, and I found a car I absolutely loved. John and Rodrigo worked with me to get a price I could handle on a 2011 Chevy Cruze which I traded in a Hyundai 3 door Accent for. This thing is loaded, runs great, and is covered under numerous warranties that were well worth 16 extra bucks a month. I'm not a wealthy guy, but they made me feel like one, and I'm going to love every minute of driving this fantastic car; and have 2 years of free tire rotations/oil changes courtesy of Herb Connolly Chevrolet since I bought a Certified Pre-owned. If you want a great deal, a beautiful American vehicle, and to work with professionals who genuinely care about their customers visit Herb Connolly Chevrolet in Framingham. The employees are dedicated, as most have worked in the industry 7+ years; and most commute over an hour just to work here. They've got a great thing going here, and you will too the next time you need a pre-owned or brand new Chevy. They also have some beautiful pre-owned Corrolla's (I was looking at a 2011 Sports Edition before I found the Cruze). The waiting area is comfortable if you ever need service, the guys in the garage are knowledgeable, and thorough. I've never had a car buying experience like this, and as long as I live in the continental United States, Herb Connolly Chevy is where I'll go for my wheels.-Brian Moriarty

Clownshoes

Nov 20, 2013

Andrew is a focused young man who made my consideration process of buying a new vehicle personal and memorable. I would highly recommend him to anyone I know in the car buying process

drewspring

Nov 20, 2013

I've had many experiences with Douglas--I have yet to decide which car to purchase from him, but he always is very helpful.. What a professional! Very respectful. Non-pushy. A great asset to the team. He's even washed my car for me while i browse their current inventory!

Efazekas

Nov 20, 2013

Andrew was a terrific salesman! He was informative, polite and made the purchasing process a very easy & enjoyable one. I would certainly recommend him to friends and family.

elospennato

Nov 20, 2013

Andrew was very polite and informative when I purchased my new car. I would definitely recommend this dealership to my family friends--I already have!

Gosiaaz77

Nov 20, 2013

Great customer service dealership! Purchasing a car was a breeze, Sophia and Doug are a great team. Very patient and informative, they take their time to answer all of your questions and concerns. Most importantly you don't feel pressured into making any quick decisions! Doug, the manager is very professional and respectful.

jacques1966

Nov 20, 2013

I have a 2013 Chevy Equinox that needed some bodywork to correct a roof issue that was noticed during the purchase of the vehicle. To be honest, the initial experience of getting my car fix was not great but with Andrews help, it turned out to be very good after all.After dropping my car and picking up a loaner one, some type of communication breakdown took place. We waited about 3 days to call the service department. When we did so, nobody could tell us where our car was, what was the status on it and when we could get it back. We even call the body shop directly who initially could not even find our car. We were leaving voicemail to the person that was working with us but no one was calling us back.It became very frustrating not knowing what was the status on the repair and not getting any one to help us. Every time we were getting a live person on the phone, they were blaming the other department.After 9 very frustrating days, I ended calling again and this time, Andrew pick up the phone. He took time to listen to our issue and never tried to push the blame to someone else or come up with an excuse.He took the lead on it and told us he will investigate it and get back to us within the hour. Within 30 min, he called us back, told us where the car was, when we should expect it and offer to call us again as soon as it was ready.When I received the call from Andrew the next day that my car was ready, I went to pick it up in the afternoon. He was still there so I introduce myself to him. He was very nice and professional. He took care of picking up our car and brought it in the front of the dealership. The car repair was done correctly and to our surprise, he had the car fully detailed and filled the gas tank. The car was cleaner than when we bought it.A situation that was very frustrating for the customer with many communications shortfall turned out to be a good experience after all thanks to Andrew that took the time to listen to our issue, took the lead to get it resolved and throughout the ordeal, showed a high level of customer care, professionalism and empathy.Great job Andrew !!!Thank you

jbex711

Nov 20, 2013

I came to this dealership based upon the great online reviews and I could not be happier with the way I was treated. When I walked in I was greeted by a salesman who helped me make selection of my new Chevy Malibu. When it came to the numbers part,the sales manager Andrew Christopherson worked with me to make the car affordable and go over the different financing options. I was able to complete the paperwork that afternoon and was driving my new car home the following day. I would highly recommend this dealership to anyone interested in a new Chevy.

Jjd31188

Nov 20, 2013

Andrew was great! Very helpful and friendly. My boyfriend and I will definitely be making the trip back, and my boyfriend recommended this dealership to a friend of his as well.

Kariny

Nov 20, 2013

I went there to buy a car, and customer service was very helpful and friendly. Douglas was very professional and knowledgeable and help me choose the right option for me. I totally recommend this dealership.

Bvandam

Nov 19, 2013

Purchasing a car threw Andrew was a pleasure. His professionalism and friendly personality made it enjoyable. I will highly recommend Andrew to my friends! I am more then happy I bought a car from him!

dovershown

Nov 19, 2013

First time buying a new car and John did everything that he could to ensure me a wonderful and happy experience!! The dealership had Exceptional customer service and John went above and beyond to make sure everything I needed got done and every question that I had got answered!! Thank you for my brand new Chevy Malibu!!

dt2kbr

Nov 19, 2013

Had a wonderful experience at Herb Connolly Chevrolet. Sales Associates and staff where exceptionally professional, friendly and helpful. Sophia is very knowledgeable about the cars they are selling and always prompt in helping and answering our questions. My wife and I bought two vehicles from this dealership and are very pleased with our experience. Looking forward to purchasing our next vehicles with Herb Connoly Chev!Dan

Kasiapol123

Nov 19, 2013

Goraco polecam bardzo mila atmosfera w wyborze samochodu pomogla mi Sophia a w finalizacji pomogl mi manager Douglas Barcelos ktory pomoze w uzyskaniu pozyczki osob nawet z niekorzystnym kredytem ! Ogolna ocena 5+

koka1987

Nov 19, 2013

Very happy with the Chevrolet sales team specially with Eddie Collins the sales and Douglas Barcelos sales manager - they both made buying a new car very easy !

Maria1951

Nov 19, 2013

Very happy with Chewrolet ibought a car with Sophia very professional and Douglas Barcelos Help me close the deal,very happy will recomend to Allegro my friends .

Marilynand

Nov 19, 2013

I was very pleased with John Goslow's professionalism and knowledge of cars. He found the right car for me. I highly recommend John to my friends and family.

Robsutton

Nov 19, 2013

I had a great experience with John. I found the truck online using cars.com. I feel like I received a good deal on the truck.

Markmckunes

Nov 18, 2013

Great dealership. Friendly and courteous salesman. Would recommend to anyone looking for a vehicle. Claudio was the best salesman I have ever worked with and made sure I was pleased with my new vehicle. I give this dealership and employees five stars!!

Patsfan4life

Nov 18, 2013

I visited Herb Connolly Chevrolet to sell my vehicle by the recommendation of Autotrader.Not only did I sell my vehicle to Herb Connolly, they made such a great deal on a new Chevrolet Silverado, I had to buy the new truck.I have been to other dealerships where they made me wait over an hour, just to find out what my trade was worth.Andrew told me he would give me the same amount on my trade if I purchased theirs or not.He was so kind to my mother(probably just that Texan charm) she wants to come back and get a new vehicle next week on Black Friday.Andrew and the Herb Connolly Chevrolet Staff really showed me there are good people in the automobile business.

simk465

Nov 18, 2013

One the best delearships to purchase a new or used vehicle! Very professional and helpful, Herb Connolly Chevrolet is my number one choice. Go see Claudio Soares.

train12

Nov 18, 2013

It was a pleasure to work with Claddio he kept me informed threw the whole sale was always available to answer any questions he even retrieved some items that I left in my old truck I was impressed with his help throughout the sale

acjohnson21

Nov 18, 2013

I bought my car from Andrew about 4 or 5 weeks ago. Andrew was very polite and informative when I bought my new car. He listened to my needs and made a very well thought suggestions according to my budget and needs in a car. I would definitely recommend this dealership to my friends and family.

auddinoa1

Nov 18, 2013

Andrew was very helpful in my search for a new car, he was able to provide me with all the information I needed in a very polite manner. He was very friendly and kind. I will be recommending my family and friends to this car dealership as I found it to be a wonderful and painless experience.

Fabricia

Nov 18, 2013

comprei meu primeiro carro novo com a Sophie e tive uma otima experiencia eu totalmente recomendo esse dealer,muito bom obrigado pelo o atendimento e a atencao que recebi.

Gaisoares

Nov 18, 2013

I would like to congratulate Claudio Soares for his over the top friendly approach and professionalism. He did such a great job!!! I was very satisfied with the whole sale process, and very happy with my new car. Thank you and keep up with the good work!!!Ps: I loved the little bamboo as well, every time I water it, reminds me of your smile :)

jamie21488

Nov 18, 2013

Andrew was extremely polite and informative when I bought my new car. I would definitely recommend this dealership to my friends and family and will return to Herb Connolly when the time comes for my next car.

kellieer

Nov 18, 2013

I needed a new car and I already had decided on what I was going to purchase: a Chevy Cruze 2014. I asked for John Gould because we've always have a good experience with him. He showed me his stock of Cruzes and even checked online. I purchased with him. I financed with some kid, but he knew what he was doing and got me a great deal. Overall great experience.

TerriV123

Nov 17, 2013

Andrew was extremely helpful and professional when I purchased my new car. He was very informative. I would recommend my family and friends to come in to this dealership.

Merciafarnesi

Nov 16, 2013

Thanks you Sophia for all Your help , I Heard about herb connolly on the radio and when i whent there i had the Best experience , Sophia was very profissional and very Nice . Thanks you

Ricardotaz

Nov 16, 2013

Obrigada Sophia pelo otimo trabalho , comprei meu honda accord com a herb connolly chevrolet e tive uma otima experiencia , tudo muito facile muito profissional , sou um cliente completamente satisfeito ! obrigada a todo pelo otimo trabalho e obrigada sophia pelo otimo atendimento

rodrigopmg

Nov 16, 2013

I had an incredible experience buying a new car with the sales person Sophia Tiburcio and the sales manager Douglas Barcelos. They had great knowledge of the car and its functions. Very very happy with my car and the service provided. Thank you

Biazoo3

Nov 16, 2013

Very nice staff! Sophia helped me find the perfect car for the right price! Got a great deal and an excellent customer service. Sophia Tiburcio is the best sales person I have ever met!

ChrisMec

Nov 16, 2013

I have purchased 2 cars from this dealership. Paul Santoro is not your everyday "sales representative". Paul takes the time to listen to the customer. This seems easy to do but most sales representatives today just want the "sale", Paul takes a geniune interest in your needs. He will do what every it takes to make sure you are comfortable with the vehicle. It might mean an exrta test drive or a test drive of many cars you are interested in. Paul walks you through the sales process with ease so you are never wondering "what is next". After the sale, the dealership remains in contact with you take make sure you were satisfied with the transaction. Their service dept is also top notch as well. They are very detailed and they make sure you leave satisfied. The surveys they send to you are great as well. The are always looking to improve their service. While you are sitting waiting for your car to be serviced, you also see the sales representatives interact with their clients. I have been going there for the past 5 years and you always see the same sales staff. That right there tells about their sales staff and the low turnover theyhave in their sales and service departments. It's great to see an American company like Chevy bounce back and its great to see Herb Connolly be right there along with them. If you are looking for a new or leased car, I suggest making a stop at Herb Connolly Chevy. The experience you will witness is far from the pain that people perceive in buying a new car. I would recommend Paul Santoro and Andrew Christopher any day of the week!

Daniela morales

Nov 16, 2013

I bought my new traverse with Sophia and I couldn't be happier I love my new car , thank you Chevrolet and Sophia for the great experience everything went very nice and fast

Evelyn59

Nov 16, 2013

John Goslow and Andrew made my Impala buying experience what it was. Awesome! I saw a new model on the road and decided to stop into the dealership to look at the car as a potential future car, Well, John did a great job of explaining all the advantages and disadvantages of moving into a smaller car, but he was not pushy or manipulative, yet rather real. John listened to my concerns and recommended that I test drive the car He was very knowledgeable of the features Low and behold, I ended up driving out of the dealership in a brand new Impala. John Goslow and Andrew have an efficient sales system, well trained professionals and stock to satisfy anyone's need. To top it all they are excellent, polite, and complete.

Jayjay20

Nov 16, 2013

I bought 2 cars from herb Connolly Chevy and I always had a great experience . Drove my car off the lote on the same day , thank you Sophia for the great service .

Krutsinger

Nov 16, 2013

This is my second purchase with Herb Connolly Chevrolet. Sophia was very knowledgeable about the Traverse and took the time to show me how everything worked. Andrew help me get to the lease payments I wanted and made the process very enjoyable. Joe (Finance Guy) was very knowledgeable about the lease and explained everything thoroughly. I will definitely make my next purchase at Herb Connolly Chevrolet. Great Team & Great people!

Lisamarie33

Nov 16, 2013

Purchased pre-Owned 2008 Malibu from Herb Connolly Chevrolet.... Very happy with everything... They treated me right and Doug Barcelos made sure everything went smooth.

carlajmcdonald

Oct 1, 2013

John Gould was the best car salesman I have ever dealt with. He never once tried to pressure me into buying a vehicle. He answered all questions I had with great knowledge of the cars I inquired about. Before I drove the car home he sat with me in the vehicle and showed me how to work all the features of the car.

BethAnneD

Sep 19, 2013

After weeks of one dealership after another, I went to Herb Connolly in hopes of finding the right fit. I was extremely happy and relieved that I had indeed found it at Herb Connolly. Not only were the prices more manageable, but the staff was extremely welcoming and accommodating. John Gould was the salesman I had the pleasure of buying my car from. What I appreciated most about John was that he was a real person, not just a salesman trying to land a deal. He worked with me to make my dream car fit within my budget and didn't play the underhanded games that I had experienced at other dealerships. I would definitely return and buy another car from John at Herb Connolly and will surely spread the word to my family and friends.

Feen1

Sep 13, 2013

We found Herb Connoly and their salesman Lou Bove to be at the highest professional level they worked very hard to get us what we wanted at a good price Lou followed through with all the paperwork and every thing went smoothly, This is our 2nd lease from this salesman and dealership and we would highly recomend them and their service dept is equally professional and we enjoy working with them.

Lea Sullivan

Sep 12, 2013

The dealership, service and sales department are all excellent. Before I bought a new car, I took my old Saturn to every Chevrolet service center in the area and spoke with other customers. Herb Connelly customers were consistently happy with the dealership. Buying my new car there was a joy! Paul Santoro, our salesman, was knowledgeable, informative, and professional. I recommend the dealership highly and plan to buy my next car there.

brian oleary

Sep 7, 2013

No pricing games! No pressure tactics! Just nice clean, honest business. Lou Bove made me feel like family! His warm smile & soft demeanor made my purchase on the 2013 Silverado simple & painless.Lou made sure i left with a smile on my face. He was caring, attentive to detail & just a genuine nice guy.Thanks Lou for a great experience!!

dancohen

Sep 6, 2013

The experience i had at Herb Connolly Chevy was absolutely remarkable. We have done business with them before, actually with the same sales consultants. The experience was fantastic due to they're hard work. I am beyond happy with the process of getting the car, and my enjoyment with buying the Cruze.. John Gould was very friendly to talk too. We've bought three cars from him. Joe was very fair with all the money aspects. Thanks so much Herb Connolly Chevy!

rpb11

Aug 28, 2013

I have been in need of a second vehicle for a couple of years now, but due to some unexpected issues my finances suffered. Lou Bove worked with me to find a vehicle that would meet my needs, and be within my budget. His friendly and truly caring attitude made the experience most rewarding. He found a used Cobalt (with very low mileage) that suited my purposes perfectly. The finance people were very straight forward as to what options were available for me.After taking delivery of the car I had an issue with the drivers seat. The service department took care of the issue quickly.Overall my experience with Herb Connolly Chevrolet was the most pleasant I have had with car dealer in my 47 years of driving.

Davef942

Aug 27, 2013

Brought car in for warranty service. Transmission gears malfunctioned. Joe was patient with my many calls and questions. They even have me a vehicle to use while mine was being worked on. Couldnt be happier

ExBMW5er

Aug 19, 2013

As a salesperson for more than 20 years, I know what it takes to satisfy a client and make them genuinely enthused to be doing business. You go into an Apple Store or Trader Joes you know you'll be treated well, but you don't expect to find that at most car dealers. So I'm pleased to report that John Gould at Herb Connolly is one of those guys you'll want to seek out if you're looking for a pleasant buying experience on par with those other businesses. My internet research led me to the Chevy Cruze I wanted, so I walked in as an informed buyer. Yet John was extremely helpful in adding to my knowledge without trying to force me to listen to the entire list of features that Chevy's Marketing Department has for this wonderful compact car. He was patient, honest and very well informed about his product, the market and financing. He's clearly a car guy through and through. But more importantly, he was a real professional who has clearly internalized every positive aspect of modern sales practices. He gave me his cell phone number for any questions I had, he had the plates, insurance and inspection ready on time as promised. He made sure that I was in control of the process every step of the way. And I drove away after a very thorough and helpful briefing on the car's features. The dealership itself was also great too. From the free bottles of cold water to the clean surroundings, I got the kind of treatment I'd expect from a luxury dealership. It's clear they have a corporate culture that understands it takes more than a good product to be competitive today. I haven't purchased an American car since the 1980s and it was a shock to find a vehicle from America that was so well-reviewed and competitive in its category. If you're at all considering a Chevy, give John a call. He's a gentleman and a pro.

Steve Mar

Aug 15, 2013

My wife experience was great when she came to pick up the vehicle. We were both happily surprised that some equipment which was not supposed to be installed at pick up, and rather a later appointment was needed, it was installed when we picked up the vehicle. This turned out to be an overall satisfying experience and I will come back to make additional purchases in the future.

StephWillis

Aug 14, 2013

This was my first time at Herb Connolly Chevrolet and they went above and beyond my expectations. The communication from the service department was great! My car was actually ready earlier than they told me it would be and the repair was less than the estimate!!

rnadeau78

Aug 13, 2013

They could not find the keys, or the car, I wanted to see. Finally the car was found and I ended up finding the keys. There was no negotiation what so ever. The offer for my trade was nothing less than insulting, thousands less than EVERYONE else. I will not buy from Herb Connolly

joslyncarter

Aug 8, 2013

We bought a used 2008 Honda Ridgeline. We asked specifically if the bed cover was waterproof and were told by our salesman "the water runs right down these channels on the outside and what is inside stays dry" The afternoon we brought it home we discovered water in the bed and trunk. We immediately called with the problem and were told to bring it in, that maybe the cover was disturbed when they were detailing it. I brought it in and they told me it was fixed. I asked if they had sprayed it with water to check it and they had not. They told me I had to wait if I wanted them to run it through the car wash. I waited. I was told again it was fixed. When I opened up the tailgate, there was obviously water in the bed. I was told I would have to come back for them to work on it further. I made an appointment and brought it back ~ this time they said they couldn't do anything for me. The used car manager told me "he didn't know what I was told when I purchased it but those covers are not waterproof and they weren't willing to do anything to fix it or replace it"A waterproof cover was a major selling point for us ~ without it the truck is No Good for family trips which is what we had in mind when we bought it.The reason we didn't buy a truck off craigslist is because we wanted the insurance of being able to come back to a dealership if we had a problem AND GET HELPNot worth paying the extra $ at a dealership, just alot of aggravation and we both left unhappy with our purchase and feeling taken advantage of

sblasotto

Jul 31, 2013

Jay Martin, the service advisor was very helpful and friendly. He was very knowledgable and was able to answer all my questions regarding the service of my Chevy Trailblazer SS. Max Shahvari, the mechanic who serviced my vehicle was very knowledgable and trustworthy. His experience as a mechanic made me feel that everything would be done thoroughly and correctly. Overall, I would recommend Herb Connolly Chevy based on how these two people went above and beyond to make my experience smooth and satifying. I will continue coming back to service my vehicle knowing that the quality of the work is 100%!

Behzadbear

Jul 6, 2013

Buying my truck from Herb Connolly Chevrolet was such a relaxing and carefree expreriance that i couldnt have dreamed or thought of an easier buying process. John was very caring of my needs and made sure that my payments are where i need them to be. I got the extended warantee on my truck at an awesome rate as well as GAP insurance. This is the best dealership i have ever been at and i am going to recommend it to everyone i know that needs a car/truck!

MarcZs

Jun 28, 2013

I purchased a used Honda Civic Hybrid from your dealership this past weekend. I wanted to say how pleased I was with the entire transaction. My sales rep, John Goslow, was great to work with. He was courteous and helpful. I hate high pressure sales techniques and didn't feel like I was pressured by John at all. Completing the financing transaction with Joe Serpico also went smoothly. Your location isn't really convenient for me, but given the service I received I am very likely to come back to have my car serviced there. Thank you for a pleasant experience when I was expecting it to be grueling.

mshneyder

Jun 28, 2013

Best customer service anywhere . Great prices.We bought two cars here last week.Hassle free shopping. You can't ask for much more from auto dealer but ask for John when you come in or call.

AndyMastr

Jun 26, 2013

I appreciate that after stating I was short on money, Flavio checked with me before doing any work that would require additional cost. I could not afford the complete 30K recommended services, but he sat with me and went over everything that was needed and pointed out what was most necessary. By breaking it down "a la carte," I was able to get the services that were absolutely necessary without breaking the bank and hold of on others that were not immediately needed. I appreciate that he listened to me and took it seriously when I said I did not have a lot of money to spend on my car.

FrankSledd

Jun 25, 2013

The sales consultant was great help, I went to Herb Connolly with the intention of just test driving the car, but he was able to answer all of my questions and propose and option that made the decision to buy, an easy one.

Marcybb

Jun 24, 2013

Had a great experience. John Goslow was excellent. I trusted him and he was great to work with. This is our 3rd car here within our family. Highly recommend

stitchthis

Jun 3, 2013

Staff is not polite, nor knowledge in how to conduct themselves or fill out paper work correctly. We were made to feel horrible in getting proper paperwork to obtain veterans plates for our new vehicle and were told that we were being a problem by obtaining veterans plates we had to go to the dealership 3 times to get papers filled out and went to the RMV twice in one day at one point the supervisor from the RMV took our papers and tried to call the dealership for 15 mins trying correct the papers and get someone to help us and NO ONE WOULD ANSWER THE PHONE Nor did they return the phone call from the RMV supervisor, we also lost a day work trying to get this accomplished, we were made to feel like it was our fault for wanting "special veterans plates" and " were asked why we were making a big deal out of veterans plates" We then canceled our purchase of the vehicle and was then told that they would not go out of there way to call the Finance company and cancel the finance paperwork.

James Jax

May 31, 2013

When accelerating from a stop there was a popping sound that happened on acceleration. I called John Concetti, our service advisor for service and without hesitation I got an appointment for the 1st thing the next day! As usual I was greeted Justin Brown the service manager with a warm and friendly smile. Without hesitation John Concetti quickly took the car in to diagnose the popping noise. By mid morning the next day I had my Impala back with re-torqued cradle bolts the popping sound on acceleration gone! John Concetti, our service advisor is the major reason for our dealership selection and continued patronage. John has been our service contact with at this dealership and has been were very helpful over the years. I always feel when I leave the dealership that the service was performed correctly and John paid personnel attention to every service detail. John is truly a credit to the Herb Connelly dealership. After the sale service is the key!

Pdimatteos

May 27, 2013

John Concetti has been awesome with me, he has always treated me very very well. He keeps me updated of what my vehicle needs when it's there for service, always recommends the right thing. also Justin has been very fair with me. As long as the service remains as good as is right now, I will continue my business with you.

Sandra Richiazzinni

May 20, 2013

I purchased a used Honda Civic Hybrid from this dealership this past weekend. I want say how pleased I am with the entire transaction. My sales rep John Goslow was great to work with, he was courteous and helpful. I hate high pressure sales techniques and didn't feel like I was being pressured by John at all. Completing the financing transaction with Joe Serpico also went smoothly. The location isn't really convenient for me, but given the service I received I am very likely to come back to have my car serviced there

RosemaryTr

May 1, 2013

Kristen Chamberlain's persistence promoted my vehicle purchase, but the warm feeling of appreciation from Rod Roa has kept me coming back choosing a Chevy over an Acura.

MPetersen

Apr 30, 2013

My family and I recently moved from Michigan and with us came our 2008 Chevy Trailblazer we had purchased as a GM Certified Used Vehicle from our local dealership in Michigan. Having had such a great experience with our local dealership back in Michigan I was skeptical that we would find the same level of service anywhere else. In the following months after we moved we had a few minor warranty issues arise and, on the recommendation of my employer, we took the truck to Herb Connolly. Although the issues were minor, most of the repairs were handled quickly and efficiently. One repair required us to return when the part arrived and Jay was very apologetic for the inconvenience. Fast-forward to the week before Christmas and we were preparing to make our drive back to Michigan for the holidays when we had another problem arise with the truck. I dropped it off after-hours at the service department with a note expressing the urgency of getting the truck repaired and returned to us because we wanted to drive it instead of our Impala back to Michigan because of concerns over the weather. Early the next morning after dropping the truck off I got a call from Jay telling us that he had the truck in and already had a mechanic running diagnostics on it and he would call me as soon as he had the cause of the problem identified. Less than hour later I got the follow-up call from Jay with the diagnosis as well as an estimated time the repair would be completed. True to his word, the truck was ready when he said it would be and I was out of the dealership with 24 hours to drive to truck to ensure everything was working properly. We made our trip to Michigan and back without a problem and were very grateful for having the truck when we drive into the tail-end of the blizzard that hit on Sunday. Had it not been for Jay and the crew in the service department, the trip could have been much different! Herb Connolly Chevrolet will continue to get my business for as long as were are residents in this area!

GMullin

Apr 26, 2013

My whole experience in leasing my new 2013 Chevrolet Equinox at Herb Connolly Chevrolet in Framingham Massachusetts had to be the most less stressful new car purchasing I have ever had. Each person I dealt with was a pleasure to talk and "DEAL" with. I will highly recommend Herb Connolly Chevrolet to all my friends and family.

fieldsy19699

Apr 26, 2013

I have a 2011 Sonata SE that has 28K miles on it. I have no warning lights on, no check oil, check engine, not one warning light. My car started to feel funny, and make a ticking noise on Tuesday, and I called and immediately scheduled a service appointment for the following day at noon. I dropped the vehicle off, asked for an oil change while there, and left. I received a call from the gentleman, Wil, that was my advisor, telling me that there was less that 2 Qrts of oil in my car, the engine is 'sludged', and I need a new engine at the cost to me of $5,800. I have spoken to the service manager, the GM, corporate, and they will not honor the warranty on the vehicle.I would under no circumstances purchase another Hyundai, do business with Doug Connolly and Herb Connolly Motors, and am filing a complaint with the states attorney generals office.

DanShapira

Apr 25, 2013

I recently purchased a lease for a 2011 chevy cruze, and the whole experience was very very positive. Car sales people get the stereotype of pressuring customers into buying and making a decision. However, John Goslow's approach could not be further from that. John is very nice, very knowledgeable, and puts you at ease. When I test drove the cruze, i knew it was the car for me. And when it was time to make the purchase, John and Joe Serpico in financing made it a very easy process. I would recommend anyone who wanted to buy chevy in this area to take their services to Herb Connolly.

LukeB

Apr 23, 2013

I would definitely reccomend this dealership. They are awesome to work with. They will do whatever it takes to get you into a vehicle. Also I want to thanks againd to to Lou, Rod, and Joe. They worked so hard to get the car that I wanted, and they took my truck too... Thank you guys so much.

Jmlovett

Apr 17, 2013

Lou is wonderful to work with. We purchased our Suburban from him a couple of years ago and would not have thought about going to any one else when I needed to replace my Honda with the new Chevy Cruze. When we first went shopping for Suburban, we experienced the typical BAD shopping experiences at other dealerships. Lou goes out of his way to make sure we are getting what we are looking for at the price we are seeking. We never feel like we are "being sold." Highly recommend!

MarianneMC

Jan 7, 2013

I had the pleasure to work with Joe Dell'Olio as my sales person and Joe Serpico for the finances and they were both excellent to deal with and made sure everything was done the best they could for what we needed to have happen.

Joleary

Jan 2, 2013

I have always received excellent service at your facility. That's why I have service to my vehicle done there opposed to somewhere closer to my home. Thank You, keep up the good work. I will shop there for my next vehicle also.

CardarelliG

Nov 4, 2012

Vinnie B. was the one who helped me buy my 2012 Chevy Sonic. Vinnie was fantastic in every way. He was able to help me with all my questions, and made it possible for me to buy this car (When I thought it was impossible!)

LeoRue

Oct 30, 2012

And your service department knows about it. I asked to check my brakes and I was told that they should be Ok for another 3000 miles I'll be back then,I was pleased that your service consultant was honest. You don't see this often. Thank you.

JimiBon

Oct 29, 2012

This was the easiest and least stressful experience I've ever had with a dealer. John Goslow was friendly, knowledgeable, and very helpful with my questions on the Cruze I purchased. He even followed up the next day to make sure I (and my fiance) were happy with the car after taking it home for the first time. It was a low pressure experience and I would recommend Herb Connolly to anyone looking to buy a new or used vehicle

KattieUsa69

Oct 25, 2012

Thank you Sophia for the patience to work with me and my husband , we went to the store Herb Connolly Chevrolet in Framingham a month ago and I couldn't buy a car because of my finance situation , but Sophia did not give up on me and tried everything that she could to help me and my family get into a new car . We just got our new car because of the professionalism of Sophia and her managers and we are really satisfied with the vehicle , we will definitely be Herb Connolly customers for life for the great job that they did especially for Sophia's great customer service .

LouZinni

Oct 25, 2012

My wife and I just want to thank you for the effort for getting us finance for our truck loan. Rod and Barry were awesome a complete professional(no pressure sell pitch) totally upfront with us and I couldn be happier. Thank you so much for working with usWe will pass along our recommendations to Herb Connolly to our friends and family. We will be there in a couple of years for my wife to get new car for her. I wanted to pass along that I was referred from my Boss (Jerry Devine) who purchase his Silverado from you last February of this year. I was extremely happy with your business and professionalism

Michael M

Oct 24, 2012

The sales consultant was a great help. I went to Herb Connolly with the intention of just test driving the car, but he was able to answer all of my questions and propose an option that made the decision to buy an easy one.

KeithG

Oct 23, 2012

This was the best new car buying experience I have ever had over the years and I have purchased many new cars. No pressure No hassles transaction. From John the salesman to Rodrigo the sales manager to the finance person !

KelseaDen

Oct 23, 2012

Vinnie provided not only excellent service but he made sure I knew exactly what all the features of my vehicle did and how I could operate them. Additionally, he ensured that I understood how to take advantage of my maintenance plan. He represented your dealership with professionalism and knowledge of my vehicle. I would recommend him and Herb Connolly in the future to friends and family for their vehicle needs.

Ted65

Oct 19, 2012

I Want you all to know that I had a great experience at the dealer And sophia was AWESOME . O Will definitely be back . Thank you

Jane4

Oct 12, 2012

Everyone at the dealership was very friendly. knowledgeable andlistened to us and went out of their way to make sure we got the car, financing and warranty we wanted. The facility was clean, up to date and comfortable to be at while shopping for a car. The bathrooms spotless. No pressure just great customer service. Our salesperson, John Gould is a superior salesman.

SteveWriv

Oct 11, 2012

Thank you so much Sophia! We really appreciate everything that you've done for us. We so much appreciate your professionalism and your wonderful way of dealing with us. We are so fortunate to have met you and we are going to look forward to having you in our lives.God bless you and your family, and we appreciate you.Cheers,Fatima, Carlos, Eder and Stephen

Ricardotaz

Oct 5, 2012

Bought my new used car from Sophia and a had a great experience w/ the sales person and the store , the managers were very polite and nice to me and my family , they are very professional , also they have a great service department where i will definitely be taking my car for service !

loly123

Oct 3, 2012

Thank you Sophia for the great experience ! Bought my new car with Sophia and i totally recommend the dealer ! my purchase was fast and very professional ! Sophia was very friendly and very nice to me and my family ! felt like home

mscleaning

Oct 1, 2012

Hi SophiaI would just like to thank you for your time in assisting me with my new purchase. I was able to make a great decision and a great buy with your help. I was given great customer service. I will definitely be returning for future purchases and most definitely will be recommending your company to friends and family. Again thank you so much for your time.Best RegardsMarcos sousaMS PAINTING INC877-266-7100

Joseph

Sep 17, 2012

John Concetti, your service adviser is the major reason for our dealership selection and continued patronage. John has been our service contact with at this dealership and has been were very helpful over the years. I always feel when I leave the dealership that the service was performed correctly and John paid personnel attention to every service detail. John is truly a credit to the Herb Connolly dealership. After the sale service is the key!

EquinoxLT2012

Sep 14, 2012

We were in the market for a new vehicle and I did a lot of research on a couple vehicles. My wife called Herb Connolly Chevrolet in Framingham to schedule a test drive and spoke with Lou Bove. When we got there and met Lou he was very friendly and pleasant. He didn't try to pressure or push anything and tried to find the vehicle we wanted by checking against other dealers inventory for the right color and so on. In the end I feel he got us the best price possible which I can't believe happened at a dealer. We were very pleased with Lou and his attention to detail. We were so pleased with Lou's professionalism and the overall experience with the dealership that we bought the 2012 Equinox LT2. The purchase, trade in, and financing went very smoothly. We will definitely consider Herb Connolly when it comes time to replace our other car.

lizzywayland

Sep 13, 2012

I have been going to Herb Connolly Chevrolet for years with my Pontiac Grand Prix...even when there were still Pontiac dealerships I still always went to Herb Connolly.Herb Connolly has the most knowledgeable and friendly people working there and I trust them more than 100% with everything...They treat you like you are the only person there and go above and beyond every aspect of helping each customer with individual needs...I feel confident whenever I drive away knowing whatever repair they did I don't have to worry about anything.I have never had any complaints about anyone or anything they have done to fix my Pontiac...Herb Connolly is the only place I go or would ever go...Thank you everyone and keep up the great work!!!!

Kenney

Sep 11, 2012

Flavio contacted me regarding several items that needed to be addressed. One of the suggestions was injector cleaning for $130. Which I accepted but then had second thoughts on. By the time I called back the service had been completed and I was not feeling great bout my choice. When I came to pick up the vehicle I was cashing out with Jay who listened to me and invited Flavio over to hear what I had to say. I must say that I am extremely impressed. Flavio immediately offered to move the service cost from my bill, which I told him I was uncomfortable with. He further showed me that the service was part of the "menu options" offered by the dealership. Those two actions restored my confidence in my decision and Herb Connolly Chevrolet's integrity. The auto business is full of charlatans so I am always a skeptic. Your firm came recommended by people I trust but that only goes so far. Flavio's response to my concerns confirmed that your organization's integrity is second to none

RogerJ

Sep 11, 2012

Total professionals! I brought my friend down and she bought a new Malibu on what I told her about the service Herb Connolly provides. A+

AndyC

Sep 7, 2012

The service dept. always goes beyond what is expected of them and leaves this customer feeling that I am the most important person at the dealership. I love that!!

Doreen

Sep 7, 2012

I'd like to thank Greg Brown from Service because last week he took the time to solve the problem with the brakes on my 2005 Saturn Ion 3. Where some repair services would have stopped at telling me what a brake job would cost, he discovered that it was caused by the tire department at Sears a few months earlier and called their service manager for me. When I brought the car to Sears, they fixed the rotors at no charge, no hassle. I've been driving it for a few days now and it seems to be fine. His effort pretty much proves that your service department truly cares about its customers. While he didn't perform that repair last week, you can be assured that I'll be back for the next one -- hopefully not too soon! I've told several friends about this, and they're impressed, too. Thank you again and best regards, Doreen

LacroixM

Sep 6, 2012

I have purchased many vehicles thru Connolly Chevrolet, with the help and outstanding professional assistance from George Wells. Only once thru John Gould, another great experience. Bottom line, ..... totally satisfied with everyone at Connolly Chevrolet.

ABCAM

Aug 24, 2012

We just purchased our new 1500 Silverado from Herb Connolly and let me tell you it was THE BESTdealerahip we have ever gone to. Always skeptical of dealers in the past, Lou Bove our salespersontreated us with a friendly smile and respect and made us feel we were more than just a customer.No pressure, gave us what we needed for our trades and the whole transaction went through smoothly. We have to say the entire dealership is honest and upfront and we drove away with a good feeling.(this was a first!!) If your in the market for a new our used vehicle go to Herb Connolly inFramingham- this will be your first and last stop. Normally we do not write reviews but had toget the word out there- They are AWESOME!!!Thanks Lou and the rest of the staff--- you certainly have earned all our business for serviceand future purchases.Allan & Barbara CampbellMarlboro, MA

Peter

Aug 2, 2012

i got a brand new in this dealer and i had the worse time ever. The salesman was very interested to sell me the car but after i got it he didnt even care about me anymore. The calls i had whit questions seemed so hard to be answered. Also a bonus for a friend who refered me was never paid. Im very frustraded whit this dealer. Honestly i dont recommend anyone to buy here. The service is way too expansive. I had a diagnosis done in my car to find out what was going on whit my eletrical sistem it costed me 400 dolares. Service at this locacion is crazily expansive and they take forever to get back to you. Im about to buy a new car again and i tryed to get a hold to a salesperson who promised me to call back and im still waiting. Its actualy great becouse i had time to think again and dont make the same mistake i did a few years back. Im not giving any of my money to Herb Connolly ever again

Christine Watson

Jul 11, 2012

Purchase my used Envoy in March. At that time, among other problems, the DVD player did not work. We spent 5 hours in the dealership waiting while the service department tried to fix it. They said they could not. The salesman told us that we could not get a new one (too expensive for the dealership)...but when another vehicle comes in with one, they will exchange it. It is now May....still no replacement DVD.When we left the dealership we noticed that the DVD player was making a whinning noise when you started the car. No problem, as soon as the replacement comes in the dealership would take care of it. This weekend the DVD player drained my battery and the car would not start. My husband took apart the DVD player to see why.Guess what???? There were TWO children's DVDs (from the previous owner) STUCK IN THE DVD PLAYER!!!! SO APPARENATELY THE DAY THE SERVICE DEPARTMENT KEPT US WAITING FOR 5 HOURS...THEY NEVER EVEN TOOK THE THING APART!!!!I did send an email to Mr. Connelly expressing my displeasure. No surprise, he never responded. Would I reccommend this dealership....NO

malibu09

Jul 6, 2012

I have to tell you,buying a car has always been a stressful process in the past. The classic games of the back and forth, and high pressure sales always makes one a little apprehensive. But I have to tell you, from start to finish at Herb Connolly, I encountered none of this. My sales person Ed Collins was first class all the way. I could tell he actually cared about what I wanted, and took the time to listen to what my needs were. He was able to suggest the perfect used vehicle for me, and I could not be happier with my 2009 Chevy Malibu. At no time did I feel pressured. Ed worked with general sales manager Brendon Connolly, to get the car I wanted while making it affordable, just exactley what Ed promised to do when I first sat down at his desk. The personal touch from sales person up to management in most places, is something that is lacking nowadays, BUT NOT AT HERB CONNOLLY. They made me feel comfortable, and at ease throughout the entire process. Everything that was promised was delivered upon. And Joe in the finance department, made the final paperwork so easy and smooth. Everything was explained, yet I was not pressured into anything, everything just made sense. If you are looking for a new or used car, these guys know exactley how to treat you, and know exactley what they are doing. NO SURPRISES!! If you need a car this is really the only place to go.

happytime47

Jul 5, 2012

What a great dealership! We walked in and already knew what we wanted to buy and had a price in mind (a quote from another dealership). We let Joe we were trying to be time efficient and he found us the car we wanted and gave us a quick overview. With Ricardo's help, they were able to offer us a great price and mathched the other dealership. Unfortunately, they only had black, which was not a color my husband nor I liked, so we went back to the other dealership to make our purchase. In the future, we'd definitely buy a vehicle here though. Joe and Ricardo were amazing, low-pressure, and accomodating. Wonderful customer service and they even have a little TV area with donuts and drinks if you have to wait at all. Highly recommended!

DAVIDFARRELL06

Apr 27, 2012

I was very satisfied with Herb Connolly Chevrolet service dept. I would highly reccommend them to anyone. Especially Mr. Martin in Service Dept. Will certainly consider Connolly's when buying my next car.

Lm918

Mar 28, 2012

Lou Bove was a fantastic sales person to deal with. He made buying a new car simple and easy! I highly recommend this dealership and Lou!

mitchellvilleast

Mar 16, 2012

John Gould was wonderful to us last fall as we settled on a used 2008 Mustang. We could not have been more pleased. Carol & Roy

Hate Shopping

Mar 15, 2012

I hate shopping for vehicles, this was one of the best and easiest shopping/buying esperiences I have ever had. No hassles, friendly and knowledgable staff. No rip off on trade in price. Would highly recommend to friends and family.

TonjiaGlasscock

Feb 29, 2012

I'm so pleased with the over all friendly, knowledgable, sincere service I received from the people of Herb Connelly Chevrolet. I really didn't think I could get a loan for an inexpensive economical car; especially after being turned down at other dealerships. I'm very impressed with their commitment to customer satisfaction. Herb Connolly IS by far THE best dealership around; and I've dealt with many in the past and none succumb to Herb Connelly. Thank you all for a fast and very friendly service. I highly recommend herb Connelly. :) I love my new Malibu!!!

Josh_s

Feb 27, 2012

It's very refreshing to get such a high level of customer service these days. My new car was purchased with ease, at a great price and I was quoted exactly the number I was looking for on my trade in. Lou Bove did a great job, and always responded quickly and accurately to my questions (even at 8PM, when I just expected to leave a voicemail for the morning). And, on the topic of phone conversations, Lou always remembered exactly who I was, what I was buying and what the status of the transaction. I'm used to re-explaining myself on every call, but this was not required here, and I definitely appreciated it. As for the car, I came in knowing exactly what I wanted: the model, trim level, color, etc. and this exact configuration is what I ended up with. I'm glad I chose Herb Connolly and Lou Bove.

verma2005

Feb 17, 2012

John Goslow: I want you to know that I had the best experience and the most wonderful Cruze Car that I ever had experienced. He got the Car that my husband and I was looking for. The color was right and the Interior was beautiful. The price was right on Target.In one week I got the car that I wanted the most. John Goslow is a wonderful salesman.

jwakemanj

Feb 4, 2012

It was time to replace my old vehicle, I was looking at getting another used vehicle, not thinking I could afford a new vehicle. I spoke with Lou Bove thru emails and on the phone before actually going to the dealership. When I arrived Lou already had prepared for me pricing on not only the used vehicles I was looking at but on a new vehicle similar to what I had. This helped me to realize I would save so much on future repairs and have a brand new vehicle to boot. I requested a price on a pickup to see where that would leave me and lo and behold I now have my 2012 Silverado in my driveway instead of a 2004 or 2005 vehicle and i have no worries ... Thanks Lou and all the guys at Herb Connolly from Financing to the Service Dept which I have always had good luck with

krisdrum101

Jan 27, 2012

I was shopping for a 2012 Chevy Equinox while walking around the Herb Connelly Chevy lot in Framingham, MA and was approached by Vinnie Bremmenkamp in a very friendly and welcoming manner with absolutely no pressure. The impression I got was so positive that I knew right than that Vinnie was going to be my salesmen. I knew this was the guy I could trust to get the deal done.True enough, over a month later and after I went round and round with other dealers and thru a series of crazy coincidences and timing, I ended up coming back to Vinnie.I felt like Vinnie fought to get me the best deal possible and I'm very pleased with all of the Herb Connelly Chevy gang. I look forward to sending them many referrals and am proud to be part of the Herb Connelly family.Vinnie, the Sales Teams and Financing guys all made the whole process painless and fast. That's exactly why I'm strongly recommending Vinnie Bremmenkamp and Herb Connelly.Kris RFranklin, MA

pattib429

Jan 18, 2012

I purchased a 2012 Chevrolet Equinox from Herb Connolly Chevrolet in Framingham, MA. First let me say that I have always bought a foreign made vehicle because they were more appealing and reliable than the american made cars. When my car was totaled, I needed to start searching for a replacement. Just by chance, the rental vehicle given to me was a 2012 Equinox. I enjoyed this vehicle so much, I started to research the Equinox and moved away from the pricey BMW and Acura vehicles. I went to another Chevrolet dealership and was on a return visit to purchase my 2010 Equinox, when I had a second encounter with the sales manager who irritated me on my first visit. I ended up walking out of that dealership and started looking for different one. I came across Herb Connolly dealership on the internet and sent in an email. Even though I live in Rhode Island, I did not mind taking the drive to Framingham. I actually grew up there. The email was answered right away by Kristen(I think) who said a sales rep would contact me soon. Within the hour I received an email from Lou Bove a sales rep from Herb Connolly. He stated that he could find me a vehicle with all my needs and provided contact information. Because it was late afternoon on a Saturday I decided to wait until the next day to go and check out the dealership. I met with Lou and again told him what I was looking for. I wanted a 2012 Equinox with black leather seats and in dash navigation. I had looked at a 2010 metallic gray Equinox elsewhere and loved that color, but they did not have it in the 2012. Lou looked at his inventory on line and then took me out to see the vehicle he had in mind. The color is Gray stone metallic and it was perfect. The interior was black leather and it had in dash Navigation. There is a sun roof and the back has an automatic lift gate. I was sold right there. I did not have to look at anything else. The whole process was quick and painless. Two days later I was picking up my vehicle. Lou had it cleaned up and ready to go. He went over everything! I could not have asked for a better experience. Thank-you Herb Connolly and Lou Bove...I LOVE my Equinox!!

emanyak51583

Jan 16, 2012

This was the easiest and least stressful car buying experience I ever had. Wonderful salesman and got me the car I wanted at the price I wanted!!

Wendy Taft

Dec 24, 2011

We worked with Lou in the sales department, he made this new purchase very easy. He got us the vehicle we were looking for and pretty quickly as well. He gave us a great price and he got the specific vehicle we were looking for and another dealership was unable to find it for us. He gave us the options up front ie:rebate or 0% financing and the best price available. We signed the papers within a week from deposit, and drove away with a beautiful 2011 Avalanche as well. I would recommend Lou to family and friends, and we were highly satisfied overall with Herb Connolly Chevrolet in Framingham, MA.

foster.mike1

Dec 13, 2011

Dax and Flavio at Herb Connolly Cherolet coordinated and executed the prompt repair of my broken down vehicle. Through out the process, from the time Dax took my call while I was broken down, to Flavio receiving my car at the dealership, until Dax followed up with me AFTER my repair visit, they were professional, courteous, friendly and extremely helpful in making sure all my service needs were met, if not exceeded. My expectations were exceeded. I got my car back the same day, within just a few hours of dropping it off, not only fixed, but much cleaner than it was dropped off! On top of that, I was worried about the potential for high cost repairs, especially after my car was towed to the dealership. I was in shock when I saw the way lower than expected price to repair! Since I got my car back, it seems to be running better than it was before I broke down, and again, it looked immaculate when I picked up!My complete experience with this personnel, at this dealership, will ensure my repeat business and my recommendation to others.Thanks again guys, Great job!!

hblack

Dec 10, 2011

My experience at Herb Connolly was outstanding. I had a car on order at another dealer and was not happy with the level of customer service that I was experiencing so I decided to put feelers out there to another dealer. Boy am I glad that I did. I requested an online quote and was contacted by Lou via email. He let me know that they had the specific car that I wanted so we made an appointment to meet. As soon as I walked in, I felt like family. Lou (and everyone else at Herb Connolly) made me feel like I mattered and that I was important. They gave me a great price, both on the new car, as well as my trade in, and I decided right then to cancel my order with the other dealer and go with Herb Connolly. It took about a week for my car to come in and during that time, Lou kept in contact with me. He kept his word and called when he said he was going to call which is important to me. I did not have to reach out and call him because I always knew what was going on. Once the car came in, the transaction went very smoothly. The Finance guy was great to deal with and got me a great rate. Even though there is a Chevy dealer 5 minutes from my house, I will be using Herb Connolly (30 min away) for any service needs that I have in the future. They are worth it!!!

martequinox

Nov 29, 2011

Our experience at Herb Connolly Chevrolet was the best we've "ever" had buying a new car. Prior to this we've always felt buying a car was an adversarial experience. Our salesman was very helpful in helping us determine the vehicle that best met our needs. The negotiation over price was very reasonable and without any high pressure techniques. We felt we bought the car at a reasonable price and I have to believe the dealership was satisifed as well. Everyone at Herb Connolly, from salesman, to manager, to business agent was more than professional. No sleasy employees at this dealership. I will definitely buy another car here and will recommend this dealer to everyone. Congratulations to Herb Connolly Chevrolet. Your dealership should be held on a pedestal for others to emulate

BarbandJimCasey

Nov 15, 2011

My husband was shopping for for a truck on Craigslist for weeks. He finally went in to Herb Connolly to see what they had and within 24 hours they helped him find the right truck for him at a price he could afford. No pressure, no waiting! Just kind, curtious and helpful all around! They will be our forever dealership that we use to purchase vehicles, new or used!! Five Stars from us.

meghan01569

Oct 31, 2011

Everyone was very friendly and straight forward. Couldn't have asked for a better crew and experience! I typically fear dealerships due to feeling pressured and being taken for a fool. However, I experienced none of that here. Everyone was helpful, attentive and speedy. You can't ask for more than that!

mjl09

Oct 23, 2011

John was very courteous from the get go. He was upfront and honest and had nothing to hide. We have had some bad experiences at other dealerships, but this was great. He was very helpfull in finding us exactly what we wanted, he didn't try to push us into something we didn't want. The overall experience was great and I would recomend this dealership to any of my friends.

bobajojo

Oct 15, 2011

John was great. He was very knowledgable about each car on the lot and he did not pressure us in any way. Unlike most car dealerships, he did not try the typical sales tactics. He just asked us what we were looking for, showed us what they had to offer, answered our questions, and was understanding of our budget. We left the dealership happy with the purchase we made and excited about our new car. We would absolutely recommend John to car buyers.

mamachef

Oct 11, 2011

We were very pleased with Ed Collins as we had worked with him when we bought the HHR that we hated so bad . We had also bought our first new vehicle from Herb Connolly back in 2001 . We have always had good vehicle service also and I would always recommend Herb Connolly to my friends and neighbors

Brian Avila

Oct 10, 2011

Buying my used corvette was a great experience would recommend Herb Connolly to anybody John made it a awasome experience to buy a car from Herb Commoly I wish Herb Connoly very good luck in the future and all my future cars will be bought at Herb Connoly.

Kimberly DeForest

Oct 8, 2011

I had exceptional service from Paul Santoro (salesman)...Joe( in finance) and Kristen Chamberland (fianance)I will definately be returning in the future for another vehicle...and will recommend friends and familythank you so much for your help in purchasing my Hyundia Sanafe...with my challenging financial situation...you guys are the bestKimberly DeForest

NHLover

Sep 30, 2011

Sales Dept was good...not too pushy and didn't make me wait forever while the running back and forth to the 'manager'. Very accomodating and was fair with their deal making.

adjake

Sep 23, 2011

this employee was knowledgeable about the products and helped put me into a vehicle that suited my needs at a payment i could afford, i would recommend this small familly owned dealership to all my friends ,The owner was fulu involved in the daily activities of its opereration which means i could get any problems that could occur taken care of w/o going through any red tape.. Four star dealership!

Rich Petroni

Sep 20, 2011

John and Nick were very imformative about our options and our purchase I would highly recomend both of them to someone buying a car or truck.

alileflore

Sep 17, 2011

The sales safe was friendly, did not pressure us, and we felt were honest. They showed us a lot of different options. We felt that this was a good overall experience.

callew

Sep 7, 2011

Very pleasant to deal with John. Not much more to say as it was a quick and easy experience. Looking forward to future help with servicing vehicle.

jlairbornemp

Sep 5, 2011

I have had service (oil change) twice on my new vehicle and once on my wife's vehicle and the service representatives were outstanding Friendly kind and courteous. I would recomend this dealership to anyone who is looking for service or to buy a vehicle.

Silverado2011

Aug 30, 2011

We needed to find a truck on very short notice due to a major breakdown in a vehicle needed for cross country trip within a few days. We had a number of specific requirements, and four people who wanted to test drive the vehicle and participate in the decision. The dealership was very cooperative in showing us multiple SUVs and trucks that fit our requirements, and allowing us to bring home the two that were most likely to work for us (on two different nights). That allowed everyone could test drive them and feel comfortable with the choice. The salespeople did not pressure us to buy, and recommended economical sources (not their dealership) for some of the add-ons we wanted (e.g., tonneau cover, flaps, bull bar).The dealership processed the paperwork, insurance, etc very quickly and we were able to complete the purchase within our timetable. Our son is now using his new Silverado to move across the country and is delighted with the truck. He's called the salesman, who gave us his cell phone number, with a few follow up questions about features on the truck. They've been answered right away. We are all very happy that we could buy a new Silverado with all the features we wanted about the same price as used models at other dealers in our area. Overall, we've been very happy with this dealership & would buy from them again. We've been buying vehicles since 1968 in different parts of the country where we've lived. This is the best purcahse experience we've had.

Howard72

Aug 11, 2011

I purchased my car at this dealership, even though it was not the closest to my house. I was extremely satisfied with that process. Because of that, I felt it was worth my time to try the service department, even though it was a 40 minute drive from my home. I have been to the service department twice since I purchased my car in February of 2011, and I am completely satisfied with the work done. I will continue to have my car (Chevrolet Cruze) serviced here.

ketuohey

Aug 6, 2011

The service group is outstanding. Flavio over the past couple of years and both Jay and the Service Manager in the past have been terrific. They provide clear pro's and con's related to service options (ie new transmission verses getting rid of truck) and have become resources that I both trust and respect. I hope the dealership understands the value that such a service team brings to the sales effort. I don't know your sales folks but would certainly look at future purchases there and would then go to the service desks to solicit advice on the maintainabily and pro/con views of what I was looking at buying. These folks are an asset that I hope you appreciate. The customer service question is the only one that got less than a perfect score. As a customer I dont like voicemail (probably because I listen to mine once a day) but the last time I called the person who answered the phone offered me the option of Flavio's voicemail OR taking a message. I opted to leave a message with her for Flavio and felt much better about the response. Perception is important and once again - this is based on how I treat my own voicemail and not a reflection on your service. Thanks for the opportunity to comment and for the service provided.

levymk

Aug 4, 2011

While driving back from CT yesterday my check engine light came on. As I have to travel out of town again today I wanted to make sure my vehicle was ok. I drove in to see if they could check the car quickly to make sure it was safe to drive. The service associate John Concetti was very friendly and helpful. He got me a loaner car and sad he would try and have it look at within the next couple of hours. He called an hour later to say the car was all set.I purchased my car and had it serviced at another dealer but from now on I will have it serviced at Herb Connolly.

zinnia

Aug 3, 2011

John made it very easy to buy a new car. I went in not knowing what I wanted and found the perfect car. I originally wanted a blue car but ended up with a red Chevy Cruise LT. I needed something different and it is great.Joe and Rodrigo helped with the financing and made it easy and "painless"I would recommend them to all my friends.

rbezokas

Aug 1, 2011

It seems in todays world there is less and less time to accomplish the many tasks that we have in front of us. Because of this we look for ways to minimize the hassle on getting things done, al la Herb Connolly Service. I call up, pleasently greeted on the other end, make an appointment, leave off the vehicle and it's done when they say it'll be done, actually ahead of schedule.Thanks,Bob Bezokas

EverettH

Aug 1, 2011

Jay Martin has been very nice and helpful. One problem I've had has been getting calls returned. I generally had to call several times to speak to someone because I almost never got a call back. Last year I had a problem with loss of engine power. It took several visits and calls to GM before the problem was resolved by a visit from a regional-level GM mechanic. But generally, I've been treated very well at the dealership and they have been prompt and effective in addressing problems. My overall experience has been very positive and I recommend the dealer to others.

Alan4505

Jul 31, 2011

I went in to trade my Chevy TB for a Nissan Xterra.Joe was very friendly and not pushy. Took us for a nice test ride and even sync'ed up my cell with the Nissan's bluetooth.The Connelly dealership gave me a fair amount on the trade-in and made the paperwork, registration and inspection painless.

SILVERADO99

Jul 31, 2011

THE WORK IS DONE ON TIME AND DONE RIGHT. EVERY TIME I HAVE BEEN TO HERB CONNOLLY THEY WASH AND CLEAN MY TRUCK THIS IS A NICE TOUCH. BEST DEALER I HAVE EVER BEEN TO IN OVER 40 YRS OF BUYING NEW CARS.

ashlee1

Jul 26, 2011