Used Cars for Sale at Heritage Toyota Owings Mills in Owings Mills, MD

RDC

Oct 31, 2016

Visited Hertiage recently and had a great customer experience. I worked with Josh Spencer and he was very accommodating. He worked with me to make sure I was getting everything I wanted and together we found the car that was best for me. I definetly recommend going to this dealership and working with Josh!

cynthia walker

Oct 29, 2016

My experience at Toyota in Owing Mills Md was awesome, i was recommended by a close friend that knew i was looking for a car she told me to go talk to Evon Greene i did, Evon guaranteed me he would put me in a car little i knew it was going to be a 2017 Camry which it was and guess what he worked so, so hard to do just that not only Evon that was great the fianace manager Jim was wonderful and a very special Thank You to the General Manager who was i can not remember his name sorry who worked even hard to get me the car that i love. Thanks guys for making my husband and i experience so comfortable and trusting you all are the best, We will definitely be sharing our experience and recommending our family and friends to Toyota in Owings Mills Md. Again Thank You So Very Much.

happycustomer

Oct 29, 2016

I had a very pleasant experience at this dealership, after going to many others. My salesperson, Josh Spencer, was very helpful and accommodating and made the buying process a lot less stressful. I will definitely be recommending this dealership to my friends and family.

John T FJ Cruiser

Oct 22, 2016

I found a vehicle via the web posted at Heritage Toyota Scion Owings Mills - 45 miles away, two city beltways and a heavily interstate 95 corridor I went to take a look. I had no experience with this dealership. After my experience, I wish they would move 44 miles closer to me because they treated me as though I was a long standing, returning customer. Evon Greene was my outstanding sales consultant. Evon made the buying experience pleasant, informative and gratifying. As important, he addressed a few minor follow up items and confusions with honesty and directness that speaks volumes of his character. Evon, the management and the Service Dept made sure I received outstanding treatment and service - not because of who I am, but because of who they are! I definitely recommend this dealership and Mr. Evon Greene.

Ma Loreto Melitante Avila

Oct 18, 2016

I love my experience when we visited the dealership along with my daughter and my son-in-law. Our visit was just to see what were new, enjoy your very nice display and the wonderful people in this dealership. We meet with Carlos Subido, our agent, who had excellently satisfied us with the purpose we had at hand. Your sales team was very effective in dealing with us. At the end of the visit, we went home happy with a 2017 SIENNA.

Eugene

Oct 17, 2016

I live in a different state and on my last visit my mom asked me to help her get a new car. We stopped by couple different dealerships and with 3 hours before my flight decided to stop by Heritage Toyota in Owings Mills. We were helped by Jody Sutton. Now I con not say enough good things about this gentleman. He was courteous, understanding, thorough. We had to leave for me to go to the airport, but I was impressed. Jody's follow up and follow through made me and my mom decide to get the car from Heritage. Thank you for all of your help Jody.

CW & wife

Oct 15, 2016

Great buying experience. Evon Greene was our sales consultant. Very down to earth and explains all your options. Evon made the buying experience pleasant.Finance & Insurance guy was nice also. Explained options and was not pushy.Overall the sales customer service here us excellent. Would definitely recommend this dealership and especially recommend Evon Greene.

Rob Pritchard

Oct 13, 2016

A very good buying experience. Levi Lafferty was our sales consultant, and seemed up front and knowledgeable. The finance man (forget his name) was not at all pushy with extras, like we have encountered at other dealers. My truck was spotless when delivered.

Richard Milburn

Oct 8, 2016

I definitely give my experience a 5 star rating. Dwayne Johnson was my sales rep and he helped me through the process and was patient. I could tell from the start he had my best interest in mind and I am thankful he was my rep. He gets a perfect rating for me. Stephanie Thornton was my finance officer. She was truly delightful as she also had my best interest in heart. I felt she cared and did the best to get me in a good situation. She also gets a perfect rating. I am very thankful for Dwayne Johnson and Stephanie Thornton. They both get perfect ratings for me and I will recommend others to them in the future. Truly great employees and great people.

J Money

Oct 1, 2016

Thank you Erika and the Toyota family for getting me into my brand new, 2017 SE Camry. What a great feeling to be riding around in a car that not many people have. The ladies love it! Please share this review with Erika and tell her J will be back.

JJ

Oct 1, 2016

I'd like to consider myself an honorary Toyota family member after purchasing my vehicle from Heritage Toyota. Even though I couldn't get approved for that nice 2016 Tundra, or an off road 4Runner, I left in my used (new to me) black Chevy Traverse. Erika worked hard in making this deal happen and I am extremely satisfied. She was very positive throughout the entire transaction, and assured me that we would get my Toyota soon. Hopefully she is right. Satisfied customer!

Nervous Nancy

Oct 1, 2016

After being involved in an accident, safety was my main priority. Erika helped ease my mind by showing me all the upgraded safety features in the new 2017 XLE Camry. I had no idea that the design of the car itself contributed to the safety, or that ToyotaCare was included in my purchase. She was very courteous and did not seem to get annoyed with my safety questions. She reassured me that this was the vehicle for me, and I could not be happier with my purchase. I am loving my brand new Camry and I look forward to bringing it in for service. Everyone from the receptionist, to every single sales person/manager I met at Heritage was extremely professional and welcomed me with open arms. If only every major purchase was this easy.

Redz

Oct 1, 2016

First of all, I want to say THANK YOU for reaching back out to me after purchasing my vehicle. Many sales people (especially in the car buying industry) seem to think that the relationship is closed after the initial transaction...but they are terribly mistaken. As a veteran in this buying business, it is refreshing to have such a knowledgeable salesWOMAN who looked at more than just a sale, and went that extra step to make sure I was enjoying my new Toyota. Erica was outstanding. My buddies and I will return for our next vehicles.

Angela

Sep 30, 2016

After a tragic and freak accident, having to shop for a car was the last thing we expected. We visited several dealerships and were thrilled with the customer service and friendly atmosphere at Heritage Toyota Owings Mills. Rob S. was the best car salesman we've ever had! Even after the deal was settled, he took care of setting up a service appointment for me! He was friendly, professional, and easy to work with. I would highly recommend him to anyone.

Be ca

Sep 30, 2016

We purchased our mini van here over Labor Day weekend. Erika was always accessible on phone or text and helped us to get the exact car we wanted. It took a little longer to get the car than we wanted because we hoped to leave the dealer with it, but all in all it was pretty quick.

Cathy A

Sep 21, 2016

I was very pleased with my car buying experience with Erika and the rest of the Heritage team. I didn't think it was possible to complete the process as quickly as we did. Great job!

Tina Bathory

Sep 21, 2016

We as a family purchased three vehicles at this dealership in two years. Recently sales associate Carlos Subido sold us two Avalons for our household. We really like Carlos and his no pressure, but highly informative style. He went above and beyond to provide us with outstanding customer service throughout the entire process. He was open, honest and transparent with us never misleading. We trust him and we feel like we definitely got a deal far better than other dealerships could make.

Marcia

Sep 20, 2016

I bought my new Camry (my third from R&H) after going to another Toyota dealer and having a bad experience. My husband and I thought Rob Steiner was very courteous and helpful. He was patient and answered all my questions. He even offered to help after I had bought the car if I had any more questions. I'll highly recommend Rob to others.

Srinivas

Sep 18, 2016

After having a terrifyng experience at Honda, I visited Toyota showroom and surprisingly entire staff has beaten out my expectations and made me comfortable. My sales consulatnt was Will Brown Jr. who is very professional and explained all technical details of the car. He made their quote within the range of my final quote and with all options that I requested for. Fantastic service till I get the car in my hand and thankful to this entire crew of RnH Toyota, Owings Mills location. I recommend Will Brown Jr for your transactions and I am sure you will come out as happy customer.

Holly

Sep 9, 2016

We drove over an hour and a half from PA to look at a Sienna van because it was exactly what we were looking for at the best price we could find. Dwayne Johnson was our sales rep and he was fun, easy to work with, as well as knowledgeable without being pushy. We appreciated the time he and the rest of the sales team took to finish our sale even though it was after hours! We are so happy with our van, and it was definitely worth the long drive to do business with Heritage Toyota!

Kitty

Sep 7, 2016

Thank You for the hassle -free experience in purchasing my new Avalon. I was very pleased with the salesman (Carlos). He was professional and did not try to push us into buying anything. I knew exactly what I wanted and he was able to give me the car, style and color I asked for. The deal they were offering was also great. The financing went smooth as well.I would highly recommend Heritage Toyota Owings Mills to anyone looking for a car. Thank You Again.

Andres

Sep 1, 2016

Me and my wife stopped in to take a look at some new cars. We had been thinking about trading up to a newer vehicle but unsure what we wanted. Almost instantly we were greeted by Erika. She was very helpful and seemed to genuinely care about our needs. She spent almost an hour with us answering all of our questions without any pressure to buy. Nor she did she make us feel uncomfortable. Although we did not buy a car that day, When we are ready there is no doubt I will come back to see EriKa.

Darvin Gebhardt

Sep 1, 2016

Erika was very professional and went above and beyond to make my experience the best. Was a very fast and smooth purchase. If you are looking for a Toyota go see Erika

Patti

Sep 1, 2016

Joey Cheng, our Sales Consultant, was personable as well as professional. He went out of his way to find the exact car with the options that we wanted. The car was also available that same day. His pricing was fair and reasonable and met our planned price. Joey took a lot of time to demonstrate all of the features on our Rav4. Overall, it was a pleasant, easy car buying experience.

Taylor Padilla

Aug 31, 2016

Erika is hands down an amazing asset to the Toyota family! I have followed her (and will continue) to follow her around the Maryland region in order to receive THE best treatment. Three years ago Erika sold me my first car, and changed my entire outlook on car buying. I am still pretty new to the buying process, but Erika took the time to thoroughly explain the steps (and the car buying lingo) so that my husband and I would feel more comfortable about our big purchase. She is not only friendly, she has a warm beautiful, radiant personality that immediately helps you feel at ease. Toyota has always been my number one brand, but having a great employee standing behind a great product makes things so much easier! I appreciate the phenomenal customer service from everyone at Toyota and especially Erika Hodge. I am definitely recommending her and her team to everyone I come across! Thank you!!

Kitty

Aug 30, 2016

I would like to say THANK YOU to our Sales Rep Carlos Subido. He was very courteous and polite. I never felt pressured to purchase a car while we were there. No haggling at all. Got a great price on a new Avalon.I would recommend R & H Toyota to anyone looking for a great place to buy an car.Also would like to thank our finance guy Steve Poisal. He was great. No pressure to purchase any warranties at all. Overall, a great place if you are shopping for a new vehicle. I just love my new Toyota Avalon.

An Y

Aug 29, 2016

We bought a 2016 Rav4 XLE Hybrid from there just last night (08/26/2016). I have to wait a few days to pick up my car as I am getting some additional accessories installed, but I can't wait to share what a great buying experience I had. Our salesman was William Brown a great guy with a great personality and a huge amount of patience for nervous buyers like me who haven't bought a new car in years and always have tons of questions to ask . I was looking around for almost a month, and have talked/met all different kind of salesmen who don't really handle inquiries very well and some who make a frown face when you tell them you want to test drive their car with your two little kids and their car seats. But not William Brown, he basically handed us the keys and we test drove not just once but twice. He also made sure to give us a good enough time privately with the car so that we can discuss and make sure that it accommodates our needs as a growing family. We visited late after work, i.e. 8 pm, with an appointment , William was prepared and had everything organized well. It was past 11 pm by the time we were done with the paperwork. William and the finance guy (name Scott I think!) looked tired after a long day at work but they still had the same friendly and professional demeanor that we were greeted with. The dealership was 1.45 hours away from us in New Castle , DE , and we will be taking a second trip down there for the pickup which I am sure we won't mind as we know it's TOTALLY WORTH IT! An

Lisa S

Aug 28, 2016

THANK YOU - THANK YOU - THANK YOU - what a great experience - BEST EVER - in buying a new car.Joey Cheng our incredible sales consultant, who is Toyota Master Certified, went above and then some with his exceptional customer service, follow up with questions, technical knowledge of the cars, and just an all around nice guy. He is very professional with acomfortable personality and very low key in his salesmanship - so no pressure at all from him.He found the exact car we wanted and had it brought to his dealership. Went over all the features, which were a lot, but he explains it all with such ease. The car was detailed andimmaculate when we went out to look at it. I have owned over 7 Toyotas in my life and thisby far has been the best experience and my favorite car. This is our second car from R&HToyota. The first was 25 yrs ago and that was a great experience too. I can't say enoughpositive comments about Joey. I'm just thankful he was our sales guy when we walked into the dealership because we will be repeat customers for Joey as long as he is there !!!!!I know managers tend to get a bad rap but I have to say - Daniel Matysek - the Manager Joey brought over to say high to us was great. Again low key, nice to talk with, no pressure at all.The conversation was nice and pleasant and he shook our hands and said let me know if you have any questions or I can be of any assistance. Traditionally we all know the manager won't let you leave until you sign a deal or leave frustrated but not Daniel. Great guy !!!!!The finance guy - Steve Poisal - again, no pressure when we went to sign the papers.He explained all the options, what his thoughts were, we declined and we signed the papers and off we went with a beautiful new car, with a very great buying experience and I'm happy to recommend JOEY CHENG at R&H to anyone and everyone !!!!!

An

Aug 25, 2016

We bought a 2016 Rav4 XLE Hybrid from there just last night (08/26/2016). I have to wait a few days to pick up my car as I am getting some additional accessories installed, but I can't wait to share what a great buying experience we had. Our salesman was William Brown a great guy with a great personality and a huge amount of patience for nervous buyers like me who haven't bought a new car in years and always have tons of questions to ask . I was looking around for almost a month, and have talked/met all different kind of salesmen who don't really handle inquiries very well and some who make a frown face when you tell them you want to test drive their car with your two little kids and their car seats. But not William Brown, he basically handed us the keys and we test drove not just once but twice. He made sure to give us a good enough time privately with the car so that we can discuss and make sure that is accommodates our needs as a growing family. We visited quite late after work , i.e. 8 pm, with an appointment , William was prepared and had everything organized well. It was past 11 pm by the time we were done with the paperwork. William and the finance guy (name Scott I think!) looked tired after a long day at work but they still had the same friendly and professional demeanor that we were greeted with. The dealership was 1.45 hours away from us in New Castle , DE , and we will be taking a second trip down there for the pickup but I am sure we won't mind as we know it's TOTALLY WORTH IT!

Linda B

Aug 24, 2016

I dreaded going to a car dealer but was pleasantly surprised with the no pressure deal. My salesperson was Dwayne Johnson (no not the Rock). The entire experience was great and I highly recommend Heritage Owings Mills Toyota.

Robert

Aug 16, 2016

Evon Greene made my car buying experience a pleasant one, he went above and beyond to put me in my new car!!The entire staff was great!I would recommend this company to anyone looking to purchase a car!Great company!

Tracey

Aug 13, 2016

Good Afternoon I had the pleasure of purchasing a New vehicle yesterday. Evon Greene is the Best salesman ever. This is my 5th vehicle purchasing with R & H Toyota and Evon green has Sold me all 5. That goes a long way, in addition I want to give a special thanks to Stephanine Thorton Financial Manager who ROCKED with me getting the lowest possible rate. These guys were Awesome and I feel proud to have had the both of them assist me. They are truly professionals and will tell all my friends and family to come here, and let them both assist YOU!!!

Camile

Jul 24, 2016

I am very new to the buying process. I was recommended buy a family to go to R&H to look at what kind of cars they had. Before I can meet my sales person I had some time to walk the lot. Bam. 5mins in the civic and I joined eyes. It was exactly what I wanted low miles, backupcamera, digital, fuel efficient, BASICALLY EVERYTHING I WANTED IN MY 1ST CAR. Evon was my sales person. He took under his wing like a daughter and guide me in this buying. He asked me if i lIke anything and I said yes. We test drive the car. At that moment I felt like the car choose me. After getting back to the dealership. We talked about the paper. He answered the million and one questions. Long story short that car was mines. My interest rate was great, payments was great. I got denied by a credit union and approved by a big bank.

GD

Jul 20, 2016

We were looking to purchase a Certified Highlander, unfortunately we could not find one that fit our needs that was in their inventory. Joey Cheng was great and did everything he could to try to find one but just could not. I started a new job and needed a car seeing I had to give up my company car. I called up Joey when I found a used car in the Mile One inventory. It took about 30 minutes to work out the deal. They were very upfront and the manager was VERY professional and honest and we came to an agreement that worked for everyone. I am taking my car back for a few minor service details and they are even giving me a loaner car. If you need a car would highly recommend R&H and ask for Joey Cheng. Will be sending my friends to him!!!!

Valerie Kim

Jul 18, 2016

I recently bought there a new car, and it was a great experience! They were very respectful, friendly and patient. They answered all our questions and waited until we solved our problems with insurance. What I want to add is that people at the dealership are really honest and kind.

Kitty Carson

Jul 9, 2016

I came to the dealership unsure of what I would buy. Eddie Mccrey worked with me and showed me a few different models. We test drove them and he knew everything about each car. He ended up allowing me to decide on my own time which made me not feel pressured. I got the car I wanted for the price I wanted and the payment I wanted. I will definitely work with Eddie again.

Rob B.

Jun 9, 2016

I recently purchased a used car from R&H Toyota and couldn't have been happier. Josh Spencer was the representative who assisted me and I found him to be honest, knowledgeable and professional. It was a no-pressure environment and their prices ended up being lower than the other local competitors. If you are a looking for a no hassle and seamless transaction I would highly recommend contacting Josh Spencer and R&H Toyota.

Elana

Jun 6, 2016

Josh Spencer and the team at R&H Toyota made my first car buying experience so easy and pleasant. From the moment we walked into the dealership, my family and I were treated exceptionally well by the whole team. With this being my first time buying a car on my own, I needed a lot of extra explanations regarding different car features, pricing, financing, etc. Josh was always eager to spend the time with me in order to help me understand everything, making me feel so much more comfortable with my purchase. Also, I never felt pressured at any point throughout the process. I would 100% recommend R&H Toyota, especially Josh. I'm truly grateful to the whole team for making my experience as smooth and pleasant as it could possibly be.

Bernadine Anderson

May 18, 2016

I purchased my Highlander from Eddie McCrey. He was very helpful and I plan to return to him. He is very patient and honest. He has been keeping in touch with me since I purchased in 2005. He even delivered my new vehicle to my home which was very convenient and a step above and beyond. I will always buy from Eddie and refer customers to him.

Tanja George

May 18, 2016

I have been a customer of Eddie McCrey at R & H Toyota for years. He is very honest and helpful. He does not come off like he is reading a script. He is not pushy but his customer service is superb.

Customer

May 13, 2016

Best dealership ever. Highly recommend!!! U will never be disappointed with their service.

Michelle S.

May 6, 2016

I would recommend this dealer to anyone who wants a straightforward and no hassle car buying process. The thing that impressed me the most was that my dealer Josh was very friendly and knowledgeable. He asked me for the type for car I wanted in detail and my budget. I was never asked to compromise on my vehicle type or budget. The finance office is an open area where you can see and hear everything. My car is certified and has very low millage. Make sure you ask for Josh Spencer and you will drive away in the car of your dreams.

Linda F. and Mom

Apr 24, 2016

My mom and I went on a very busy Saturday to buy her a car. We were seen right away and all involved were extremely helpful. Our salesman, Levi Lafferty, bent over backwards to help us in every way possible. He even stayed with us late into the evening to make sure we were taken care of. She loves her new Camry. Thanks to all, especially Levi!

Bill

Apr 14, 2016

I Purchased my 2016, Camry back and December. The staff here at R&H were fantastic, courteous, and a pleasure to work with. I enjoyed their dedication to customer service so much, that I returned today and purchased a new 4Runner. I was taken care of promptly and it was a great experience. Everyone is so knowledgeable, especially Stephanie Thornton. She is a true asset to this dealership!

Rick Almony

Apr 2, 2016

While very few dealerships provide honest, upfront pricing, I was able to tell Joey Cheng the "out-the-door" price I could afford and he came up with a great car to suit my criteria. Most dealerships provide lip service and then when you're ready to buy, you discover that the actual deal is $1500-$2000 more than what you're willing to spend. Joey was patient throughout the buying process; he even came in during his day off to meet with us. The Toyota Certified used car we bought is like a new car. I am confident that through the certification process, I have purchased a car that will last a long time, with minimal costly repairs.

Mike

Mar 24, 2016

This was my first car buying experience at R&H, but I was extremely impressed. My sales consultant, Carlos, was great - he helped us find the right pre-owned van, even bringing one up from another Mile One location the same day. We negotiated a fair price, and R&H took care of some cosmetic concerns that we had. The body shop's work was amazing - there was no indication that any work was done at all! I would highly recommend this dealer to anyone looking to buy a new or pre-owned vehicle, and I will certainly be back again the next time I am on the market.

Craig & Dee

Mar 1, 2016

We recently purchased a second new vehicle from R&H Toyota. Our sales consultant Carlos Subido was great throughout the entire process. After locating the vehicle we wanted at another dealership Carlos had the vehicle transferred to R&H Toyota in snow and ice on President's Day. The negotiations went smoothly and everyone left the table satisfied.

Farkhod

Feb 3, 2016

Great attitude to customer, before and after car purchasing.Erika is best salesperson, thank you Erika!

Pam

Jan 22, 2016

Our salesperson Joey Cheng was very professional and very helpful. We were purchasing a vehicle through UBS and he found exactly what I wanted. I would definitely buy another vehicle from him.

Harikrishna Murali

Dec 12, 2015

We recently purchased a camry from R&H Toyota and could not have been happier with our experience. Our salesman, Scott Staley, was absolutely outstanding throughout the entire process and we NEVER felt rushed or hassled. 80% of the deal was done via email/phone/text. I was getting quotes from and working on a deal, NONE OF THEM compared to R&H Toyota in Owings Mills, MD. And you should see the way they care about the customers, I have no words to express. We HIGHLY recommend you check out this great dealership and we will be purchasing cars in the future from them. When you step in, dont forget to ask for Scott Staley. He is your goto guy. He tells it straight and works with you. No hidden fees, no games, straight to business.

rczypin

Dec 11, 2015

I have had two service advisors at R&H Toyota Service Center for the past several years. Judy and Paul are their names, and they have helped me immensely when I needed a lot of work done on my car. I like the waiting facilities, the free popcorn and custom coffees, and the children's play area. It has been a pleasant experience and I am very grateful it is in the location that it is. I don't have any experience buying a car from R&H, but I will definitely check them out the next time I am in need of buying a car. I have also worked with Jeanne in securing a loaner car from the Toyota Rental program, while my car was in for about a week, and she was a wonderful person to talk to as well.

Rue B

Oct 22, 2015

I came to the dealership thinking my mediocre credit score was not going to get me the best of deals. Carlos Subido and the rest of the team were very nice and accommodating. Carlos showed me some options and in the end I ended up with a great car at a wonderful (and totally unexpected) rate! I like how the atmosphere was not "pushy." I felt at ease with the buying process and compared with other dealers I had encountered in the past (with my other car) R&H did not rush me into making a decision. Thank you R&H! I

Mo Mears

Sep 24, 2015

I havent purchased a car in 10 years and wasnt looking forward to the process. Working with my salesperson Ericka, made the process seamless and smooth. Id recommend this dealership to my friends and family.

Arpita

Sep 8, 2015

We recently purchased our new Toyota Corolla with R&H and it was an excellent and smooth experience. Joey Chang made it very easy for us to decide. He did his best to give us a very good rate of interest for the financing. He was very prompt in his response and kept his word to deliver us the car on time. He was a pleasure to work with.

Amy

Aug 30, 2015

We bought a 2015 Prius V a couple weeks ago and had a wonderful experience. The salesman we had, Carlos was awesome. He actually cared about us saving money and wasn't your stereotypical salesman. Everyone at R&H Toyota was wonderful and I truly think we got a great deal. I'd recommend anyone in the market for a Toyota to go here.

TRD Pro Buyer

Aug 8, 2015

I was ready to drop between $37K and $38K this weekend on a car that just hit their inventory that I had expressed prior interest and discussed. Of course nobody bothered to contact me that they had it in stock. I found it on my own searching their inventory. I left about 5 emails, a voice mail, and chat session with no response from R&H. I had already hit them up face to face and was under the impression that they wanted to work with me as a customer. I get about 10 emails a week from them so 3 or 4 in a three day span from me is nothing. I'm guessing that if you start the conversation using a modern channel like email and phone as opposed to the showroom with a price they don't like they will just ignore you. Ok? In the world of $40K+ cars an offer of few hundred dollars to a thousand off MSRP is a rounding error. In the case of the vehicle I am interested in, even my low ball offer is significantly above invoice. Bottom line R&H does not want to deal with an educated cash buyer. You don't like my money? That is fine with me. I'm working with a competitor that was ok with my ~1000 under the over-inflated MSRP offer. I'm actually thinking of adding a few mods from them that will bring it within a few dollars of your sticker price. They will be getting what I want in within the next week and I will be putting the deposit down tomorrow.

Happy

Aug 2, 2015

Mr. Edward McCrey provided excellent service from start to finish and throughout the entire buying process! The whole team at R&H Toyota was great!

Maytwone Brown

Jul 31, 2015

On July 29, 2015, I purchased my third and first Toyota Camry from R&H Toyota....I wish I had purchased the first two as well. It was the most delightful, pleasant and professional customer service that I have ever received from any establishment. Master Certified Sales Consultant Evon L. Greene is the bomb.com!!!! And so is the Manager Chris!!!!! In fact, the atmosphere and energy of the dealership was what captivated me to purchase my car there in the first place, for if the truth be told I only came in to get a book to see what the new colors were-:)!!! Chris was soo excited about the new colors and features of the 2015 Toyota Camry XLE and Evon's patience, knowledge and demonstration truly captured me. I had a ball and the next thing you know. I was trading in my 2007 Toyota Camry LE at R&H Toyota/Scion. I GOT THE BEST DEAL EVER!!! Chris and Evon are truly the "Dream Team"!!! And I am looking forward to my son purchasing his first car from the "Dream Team" as well.

PriusC4

Jul 31, 2015

Levi did a fantastic job of getting both cars we wanted at an amazing price. The buying experience was very straightforward and fast.

Thomas house

Jul 27, 2015

Our salesman Levi was great, only downside was that our car wasn't properly cleaned.

Mike C.

Jul 25, 2015

Rob Griener was excellent. He provided excellent service and was friendly and knowledgeable. He provided no pressure and really went the extra mile. I'd definitely recommend this dealership.

Greg & Robert

Jul 22, 2015

We recently purchased 2 vehicles from R&H Toyota and could not have been happier with our experience. Our salesman, Levi Lafferty, was absolutely outstanding throughout the entire process and we NEVER felt rushed or hassled. 90% of the deal was done via email/phone/text as we were on vacation and of the 7 dealerships I was getting quotes from and working on a deal, NONE OF THEM compared to R&H Toyota in Owings Mills, MD. We HIGHLY recommend you check out this great dealership and we will be purchasing cars in the future from them. BE SURE to ask for Levi Lafferty!

TM

Jul 22, 2015

Great experience from start to finish purchasing a new Sequoia. The sales team met all expectations through the entire process. Working with Joey Cheng was great.

Mommy

Jul 15, 2015

This was a very easy purchase. My salesman, Rob Steiner, showed me exactly what I wanted and answered all of my questions. He even helped me set up the blue tooth, and made sure I knew how to work all of the new features.

Gerald T

Jul 14, 2015

Although it was only 10 days ago, my purchase experience at R+H Toyota was EXCELLENT. I had been looking on CARS.COM for a Toyota Tacoma Extra Cab 4x4 with a 6 cylinder engine for about 2 months to replace my 4 cylinder one. I found a few locally where I live here in Western Pennsylvania, but they were listed 4 to 5 thousand dollars more than the vehicle R+H Toyota had advertised on CARS.COM and this one I purchased. So Independence Day morning, I drove to Owings Mills MD to see if we could make a deal. Upon entering the dealership, I was welcomed by the receptionist who introduced me to my Salesperson Tiffany Michael. Ms Michael couldn't have been any more pleasant to work with in making the deal. She did ALL of the leg work. I presented to her documentation regarding the payoff of my trade-in and the advertised price of the new vehicle which was almost 4 thousand dollars below sticker price. She took said documentation to her finance people who approved everything. She them informed me that this was her first sale. We then completed some vehicle paperwork, and she then contacted my insurance company, and together we made sure I had insurance coverage before I took possession of the vehicle. She then introduced me to her mentor, Evon Greene. He thanked me for my business and asked me how Ms Michael presented herself with her first sale. Couldn't have been better. It was then off to see the Finance Officer Elmer Orozco while my new vehicle was prepped for delivery to me. Mr Orozco explained every form to me that I signed, and the extended warranty that I purchased. He said that although the manufacturers warranty is great, prices of parts and labor go up every year, and an extended warranty would be most beneficial and more cost effective over the term of the warranty; and I wholeheartedly agreed with him. Ms Michael then met up with me to go over the vehicle and operation of all it's content, but I informed her that there was no reason to as it was basically the same as the truck I traded in. We shook hands, I thanked her for her time and sale, and she thanked me for my purchase offering for me to call her with any issues I may have with the vehicle. Having purchased 15 vehicles from various dealerships, this by far was the best. Thank you Tiffany and R+H Toyota....!

Cathy

Jul 10, 2015

Ms. Erika Danielle, Sales Consultant, R & H Toyota, provided me with no hassle buying, fantastic customer service, and a brand new car. I still am in Awe! Visit Erika Danelle, at R & H Toyota for a new car.Erika and the staff at R & H Toyota are fantastic.

My_TOYota

Jun 16, 2015

I was very pleased with the service provided by R & H Toyota on my 2002 Toyota Camry. Great work!

Tracy B new car owner

Jun 12, 2015

My experience was the best experience I have ever had with buying cars and I have bought a lot of cars I have never went to any dealership where everyone is courteous ,professional,and friendly from the gym down to the employees that were working on the car lot .i would like to acknowledge Stephanie Thornton in finance and Carlos the salesman the general manager and the las and final step signing your life away I can't remember his name I'm sorry everyone was excellent even though I had challenges in getting into a vehicle I was treated with respect I didn't feel pressured to buy something I could not afford we stuck to the plan and they never lost patience with me with my challenges .stephanie you are the best a wonderful asset to the company you made me confident that it was possible Carlos you are the best salesman I have ever encountered in my20 plus years of car buying I would recommend anyone to this business if anyone don't believe they can ask me thank you

Tracy car buyer

Jun 12, 2015

My experience and r&htoyota was wonderful my first encounter was with Stephanie Thornton who although I had some issues in getting in a car she never treated me as if I was a nobody she was very patient and never gave up even though it was a challenge I am so grateful and thankful to her. My next experience was with my salesman Carlos who was just as wonderful I told them both what I needed and where I needed to be with my payments and they never pressured me into taking the first offer they worked with myself and my dad until the deal was done.i also had an encounter with the general manager which was just as positive although I had a challenging situation they treated me with respect and were very courteous I would recommend anybody here thanks again tracy.for some reason the ratings will not allow me too check all excellent so but everything was excellent

Sunny G. Chimezie GLobalsunny N.A.

May 27, 2015

excellent, quality, and good customer service..... my special thanks to ''Erika Hodge'' for her customer/sales and professional service's in working with me towards my car buying...i say gracias.... ...............................................................................................................................................................................................................................................................................................................

Robert Derman

May 18, 2015

Dennis is super awesome, my third Camry from R&H and from Dennis, what else can I say?? Oh yeah Connie is pretty awesome too...

Katrina Jones

May 17, 2015

I have bought two cars in the last 3 years from Evon and I couldn't see myself going anywhere else! Evon is excellent at what he does . He is honest , has great customer service skills , and he is friendly. I never feel like he is trying to swindle me so that I can purchase a car , he really wants me to be satisfied and happy. I will refer everyone I know to him.

Christa

May 11, 2015

My husband and I just had our first experience with R&H Toyota. Our sales rep was Levi Lafferty and he was a pleasure to work with. He was personable and patient with us through the process and we are very happy with our purchase. We recommend working with Levi!

Steven

Apr 23, 2015

Went in to find a car and it was a good experience. Got a good deal on my new Toyota Camry. The manager was also very helpful.

Jeff Kontz

Apr 7, 2015

I just purchased a 2015 Toyota Tundra Crewmax. I inquired online and Levi Lafferty responded immediately. I work for another dealership, and I must say that Levi provided me with the customer service that everyone hopes that they will receive. I was very pleased that Levi was able to get me the lowest rate and the best deal around on this new truck. The finance manager did a great job also and was even able to get me the extended maintenance plan and still keep the same payment that I was originally quoted. If you are looking for a new Toyota, please don't hesitate to contact the internet sales manager, Levi Lafferty, and the team at R&H Toyota!!!!

HannahBAL

Mar 19, 2015

We had been to two different dealerships over a span of 4 days and had extremely bad experiences, so we tried R&H as a last resort and they were our saving grace. The salesman was great and he could tell we were burnt out at this point and made the whole process quick and easy. He didn't try to get us to settle for less and we got exactly what we wanted with little hassle. The paperwork and confirmations took a little while, but besides that, we were in and out within a few hours, unlike the previous two dealerships where we spent 2-3 days with no luck and resistance from the salesmen to give us what we want.

LP

Mar 10, 2015

Rado was a real pleasure to work with. He was considerate of my needs and was forthcoming with information. His follow-up was also appreciated. The buying process was a bit stressful due to my situation, but Rado did his utmost to ensure my satisfaction. Thank you, Rado!

Mercy

Mar 10, 2015

Got my Toyota Corolla Le 2015 from R&H Toyota at Owings Mills on 03/03/2015 and it was an excellent experience. This was my first time buying from a big dealership with all these interest rates and credit score however, my sales rep; Levi Laferty, hopefully i spelt it right was very nice and knowledgeable except he was a little nervous. I enjoyed my purchase time with him and his manager whom i forgot his name, except Corney one of the financial manager was rude. Kindly ask for Levi Laferty if you need and really need a new car. Least I forget I'm really enjoying my new car. It was a great experience.

Ben and Tracie

Mar 2, 2015

I am writing this review as a last resort. My wife and I have contacted R & H repeatedly and received no reply. We purchased a Prius V in late December. Initially, the experience was good. We found the car we wanted at a decent price and drove off with minimal hassle. Unfortunately, our troubles began once we rolled out of the lot. My spouse is a U.S. Marine. The plan was to buy the car in Baltimore, our home port, and drive with our kids across the country to her new duty station Camp Pendleton, CA. Because my wife has an out-of-state driver's license, we could not get our license plates immediately. No worries, the financial technician said, we can mail them to you. He said we only needed to contact the dealership, relay our new address, and they would ship the plates via FedEx. It's weeks later and no plates. We've called, left messages, and emailed our sales consultant and Tom Meyers, Sales Manager. Now we are driving with expired temporary tags. Also, we decided on the ToyotaCare Plus maintenance coverage. The financial technician said we could have our oil changed every 5,000 miles, even though our factory suggested maintenance guide calls for an oil change every 10,000 miles. Changing the oil every 5,000 miles would make the extra coverage financially worthwhile. We took our vehicle to our local Toyota service center. They said that they could only change the oil according to the maintenance schedule. Okay, this was partially our fault. In hindsight, we could have done more research on the ToyotaCare Plus plan. However, the financial tech specifically said we could have the oil changed every five thousand miles, so he either lied or does not understand his company's warranty provisions. My wife hears "Thank you for your service" often. Which is totally fine. When most people say that they are speaking sincerely. Instead of gratitude, however, we would like to get what was promised. Or at least a call back.

Mindy & Eric

Jan 20, 2015

My husband and I are very pleased with the service provided by R & H Toyota sales rep. Levi Lafferty. Levi provided my husband and I with lots of information and made us feel comfortable and stress free. He really took the time to get us a great deal. Thank you, Levi and thank you to all the R & H Toyota staff for your awesome customer service!

Jackson13

Jan 18, 2015

This was my first time buying a vehicle and everyone there made me feel comfortable and answered all of my questions. I'm a recent collage graduate and with my school loans I have a tight budget. Evon Green was excellent in helping me find what I wanted in my price range. I would definitely recommend R&H

Reena Huang

Jan 11, 2015

We received excellent service from Joey Cheng of R & H Toyota dealership when we bought our new RAV4 on Dec. 27, 2014. I sent the dealership a message to ask for the price of new RAV4 on Dec. 26, Joey contacted me via email. I then called him, and he answered all my questions and explained all cost/fees clearly. Feeling the honesty and excellent assistance, I decided to drive 60 miles (!!!) to buy my new car from this dealership. On the day, I tried 3 different RAV4, and Joey answered all my questions/concerns again clearly. At the end my wife and I decided to buy the vehicle we originally selected but with some change. Joey helped us with the change without a word. Joey also demonstrated all functions to us very clearly. He also made the buying process very smoothly so all the rest we did was to sign the paperwork---The lady handling this was also very nice. At the end, we also got a free car wash and full tank of gas for free for the RAV4---small things, but again it let you feel welcomed from the dealership.

JK

Dec 30, 2014

Purchased a 2015 Camry from R&H Toyota this month. Rob Steiner is a great person to work with. The whole purchasing process was very smooth. Got a nice price for my car. Really liked this experience.

Al and Alice j. Moyd

Dec 29, 2014

We had a very nice consultant. Mr.Carlos P. Subido. He was very truthful with my husband and me. When asked questions about the van we were purchasing. He was very up front, that is why when we decide to purchase another vehicle we would like for him to be our consultant.

Ty

Dec 21, 2014

My husband and i purchased a 2015 Toyota Corolla about a week ago. The whole buying experience was awesome. Mr. Rob Steiner helped us throughout the buying process. He took his time to explain every detail of the deal. He answered all our questions, making sure we understood all parts of the contract. He explained the similarities and differences in the choice of cars we picked. Again, he gave us enough information we needed to help us make a decision He clarified our misconception, myth, and confusions since we are a first time buyer. He made the process relatively simple and easy. In the end, we were less confused and fearful, and we went home with a new car. Amazingly, Mr. Rob called me several time to follow up and see how i'm dong with the car. The next time i'm changing my car, i'm letting Mr Rob do it for me!

RB

Dec 18, 2014

We just purchased our Toyota Sienna from Evon Greene at R&H a couple of weeks ago. My husband and I were completely satisfied with the process from beginning to end. We visited several dealerships as we were shopping around and interacted with multiple sales people. Evon and R&H were way ahead of the rest which is why we ultimately made our purchase there. The Sales Center was bright and inviting, there was a wide range of inventory on hand, and we were treated courteously and professionally by everyone we encountered. Evon was fabulous to work with...he knew his Toyota's, he was engaging, he followed up and delivered on everything he said he would, he was exceedingly professional yet very personable, and most importantly, he guided us toward the purchase of our 2015 Toyota Sienna AWD Limited! We are extremely happy and are loving our vehicle. We definitely recommend R&H and Evon!

Heather Good

Nov 29, 2014

Buying a car from R&H Toyota was an extremely relaxed, carefree process. The customer service was excellent, specifically Evon L. Greene. He was constantly checking in to see if we had found what we were looking for and did not stop until he found our family the perfect car! He also checked in after buying the car to make sure things were going smoothly and that we were happy with the service. We were in and out of the dealership quicker than other places and I would highly recommend R&H Toyota to anyone looking for a quality car and wants a quick, easy process involved with caring, nice people!! -Heather

Kevin T.

Nov 25, 2014

The process was pretty quick, everyone was knowledgeable and answered all of my questions and I love my new Certified Used 2011 Highlander Limited.

Azaydyz

Nov 22, 2014

The dealer was R&H Toyota. It was a great experience. Once you do your homework the rest is easy. Friendly and understanding Rob Stiener, our Salesman, was great. I have mentioned hie name to many of my friends.

Rachel z44

Nov 12, 2014

me and my family drove all the way from Ocean City Maryland to Owens Mills just to have dentist because my family trust him he has been able to give us great deals in the past for me and my family and he did a great job of getting me my new car.Thank You Dennis!

MC

Nov 8, 2014

I purchased my '15 Highlander from Miguel, and it was the easiest and fastest car buying experience! I will definitely buy my next Toyota from R&H! In fact, I passed up a dealer that was 2 miles away from my house because Miguel got me the best price around the Baltimore area!

Brea J.

Nov 6, 2014

I went to R&H Toyota in hopes of purchasing my first car. Right away I was greeted warmly and I was confronted by the salesman Levi. Let me tell you, this guy made sure I left today with a car. I'm convinced he did all he could with my situation so that I would leave out with the car I wanted and at an affordable monthly payment. If you're going to R&H Toyota please talk to Levi!

Kimberly M.

Oct 30, 2014

I went into R&H not really expecting much. I truly went only because my father told me about this dealership and I just needed a car. When I went, I was greeted by Evon Greene, the sale rep there. He had alot of energy, tried to know my family a little more, and the man knew his stuff! You can tell that he not only is doing his job, but you can see that he truly loves what he does. To make a long story short, I walked out of R&H with a 2014 Toyota Corolla! I am very pleased with my car! I mean, I am a college student..I was just expecting to get a decent car to get me from point A to point B..But Evon hooked me up!!! I would definately go to him again to buy another car! ;)

Lynn Calvarese

Oct 28, 2014

I just leased my third car from R&H and I could not be more pleased with the entire process, from start to finish. Eddie McCrey has leased me all of my cars, and he is just an excellent Sales Consultant; he and the gentleman from the finance department explained my options clearly, and let me make my own decision. Eddie went through all of the options with me to help me make up my mind, and went through the paper work with me explaining every step of the way, so I could understand exactly what I was signing. Connie Dryja took me through the finance process in the same way; she answered all of my questions clearly, and really was helpful when I had to decide between the various types of extra insurance: a must for me because I like to feel secure when I am driving a leased vehicle. I know from my previous two leases that R&H is the best in terms of service, too. Make an appointment and you don't wait at all! All in all, it was a wonderful experience! Thank you R&H!

IRISHGAELS

Oct 22, 2014

One word: Excellent. Three great people: Connie Dryja, Dennis Margroum, and Chris Whitney.

Marius Pangratie

Oct 18, 2014

I had a very nice and pleasant Sales Consultant, Miguel Dardon, which made me coming back and buying my brand new 2015 Toyota Corolla LE. He has tried adapting to my type of customer which I would say it was the key point of the deal. Miguel never tried to fake anything on the sale process, he respected my opinion and my needs, and he tried to adapt his approach and answers. I cannot say the same thing about the Manager Tracy Reich which was very disrespectful on his approach and he made me feel terrible bad and very low. He disrespected me on the way he has talked to me and on the way he was judging my business at Toyota. If wasn't Miguel, I wouldn't have coming back to buy the car. I end up accepting the bad term of financing offered, 7,9%, just for the service I got from Miguel Dardon.

Kj

Oct 12, 2014

I purchased a 2014 avalon that was made easy by Mr. Greene. He was truthful and straightforward. He helped me get the best financing and I couldn't ask for a better experience. When it's time to get a new suv, guess who I will be seeing? That's right Mr. Greene.

Ravens fan one

Oct 10, 2014

This was the best car buying experience we have had. We had been referred to Dennis by friends and we are so lucky to have had him. He was informative and patient as well as respectful. The sales manager and rest of staff were also great.

Marcus

Sep 22, 2014

My wife and I met with Dennis in sales. We had an idea of what kind of car we wanted and Dennis worked very patiently with us. We ended up purchasing a nice used vehicle. Overall the transaction went relatively smooth. Would recommend looking up Dennis at R&H Toyota.

The Budman

Sep 14, 2014

I recently purchased a Toyota Tacoma from R&H. Judd, internet sales rep, was fantastic and worked with me through the whole process. Price was as advertised on Cars.com and no surprises. The after-sales process (financing, paper-signing, add-ons pitch) could have been a little smoother, but no big deal. I'll definitely use Cars.com and go with R&H Toyota in the future as needed.

Charlene

Aug 30, 2014

Price advertised on line was the prince I received. Salesman Sulli was knowledgeable about the car I purchased.